Solve shipping challenges. Connect with customers. Reach

Transcription

2016 SERVICE GUIDE
fedex.com/serviceguide
January 4, 2016
Updated October 4, 2016
Solve shipping challenges.
Connect with customers.
Reach new markets.
Online account management
Scheduling a pickup at your location
Customized delivery to residences
Contents E
Services E
Rates E
Terms E
Index E
Contents
This book includes an overview of FedEx ® services; FedEx Express and
FedEx Ground standard list rates effective Jan. 4, 2016, for U.S., U.S. export
and U.S. import services; FedEx One Rate® pricing for FedEx Express® U.S.
services; FedEx Express Terms and Conditions; the FedEx Ground Tariff; and
the FedEx SameDay City Tariff. This information, along with U.S. retail rates1
and the service information at fedex.com/serviceguide, constitutes the
FedEx Service Guide. The service information at fedex.com/serviceguide
(excluding rates, the FedEx Express Terms and Conditions, the FedEx Ground
Tariff, and the FedEx SameDay City Tariff) and the overview of services in
this book are not part of the contract of carriage.
Overview of Services
2–19
Standard List Rate, Surcharge and Fee Changes
22
How to Calculate Your Rate
23
Zone Charts
24
International Express Package
24–26
International Express Freight
27
Canada
28
U.S. Express Package Rates
29
Zones 2–8
29–49
To Alaska and Hawaii
50–52
From Alaska and Hawaii
53–54
Within Hawaii
55
Multiweight
56–57
58–59
FedEx SameDay ® and FedEx SameDay ® Freight
60–61
FedEx SameDay® City Rates
FedEx One Rate
62–63
U.S. Express Freight Rates
64
International Express Package Rates
65
U.S. Export 65–81
Multiweight, U.S. Export
82
U.S. Import
83–97
Multiweight, U.S. Import
98
99–100
FedEx® International Next Flight, U.S. Export
FedEx International Next Flight, U.S. Import
101–102
International Express Freight Rates
103
U.S. Export
103
U.S. Import
104
105
FedEx International Premium® Zones and Rates
106
FedEx Ground and FedEx Home Delivery® Rates
Zones 2–8
106–108
Alaska and Hawaii
109–111
Canada
112
Fees and Other Shipping Information
113–128
Terms129
FedEx Express Terms and Conditions
131–160
FedEx Ground Tariff
161–176
FedEx SameDay City Tariff
177–187
Index188–195
1
1
For FedEx® Retail Rates, go to fedex.com/ratefinder and select the Rate Tools tab.
fedex.com 1.800.GoFedEx 1.800.463.3339
Contents E
Services E
Rates E
Terms E
Index E
U.S. Package Shipping
Details at fedex.com/uspackages
SAME-DAY DELIVERY
FedEx SameDay®
FedEx SameDay® City
Door-to-door delivery in just hours
Cross-city, door-to-door delivery in just hours between
select ZIP codes
Available 365 days a year throughout all 50 states
Go to fedexsameday.com or call 1.800.399.5999 to
request pickup
Government-issued photo ID required at pickup for all
FedEx SameDay services
Available within select U.S. metro areas
Request our contract-only FedEx SameDay City
Standard Route service for shipments that follow
a regularly scheduled route with multiple stops
For more information, go to fedex.com/uspackages
and select FedEx SameDay City
Go to fedex.com/samedaycity or call 1.800.399.5999
to see if we serve your city and to request pickup
SHIP UP TO 150 LBS.
NEXT-BUSINESS-DAY DELIVERY
FedEx First Overnight®
Delivery first thing the nextbusiness-day morning by 8, 8:30,
9 or 9:30 a.m. to most areas and
by 10 a.m., 11 a.m. or noon to
extended areas
Available throughout all 50 states
Saturday pickup and delivery
available for an additional charge.
Go to fedex.com and select
Get Rates and Transit Times from
the Quick Access menu to confirm
whether Saturday service is
available for your location
FedEx Priority
Overnight®
FedEx Standard
Overnight®
Next-business-day delivery by
10:30 a.m. to most areas and
by noon, 4:30 p.m. or 5 p.m. to
some rural areas
Delivery the next business day
in the afternoon by 3 p.m. to
most areas and by 4:30 p.m.
to some rural areas (by 8 p.m.
to residences)
Delivery in 2 business days for
certain shipments to and from
Alaska and Hawaii
(Hawaii outbound only)
You can ship envelopes and
packages up to 150 lbs. using
most FedEx Express® and FedEx
Ground® U.S. and international
package services. Some
exceptions apply, so go to
fedex.com/packageshipments
and select a service to confirm
weight limitations and package
size requirements.
Saturday pickup available for an
additional charge
available for an additional charge
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U.S. Package Shipping
Details at fedex.com/uspackages
2- OR 3-BUSINESS-DAY DELIVERY
FedEx 2Day® A.M.
FedEx 2Day®
FedEx Express Saver®
Second-business-day delivery by
10:30 a.m. to most areas and by
noon to rural areas
4:30 p.m. to most areas (by 8 p.m.
to residences)
Third-business-day delivery by
4:30 p.m. to most areas (by 8 p.m.
to residences)
(Hawaii outbound only)
Delivery in 3 business days for
certain shipments to Alaska
and Hawaii
Available throughout all states
except Alaska and Hawaii
BUSINESS DELIVERY VIA GROUND
FedEx Ground®
CHOOSE THE
SPEED YOU NEED.
Day-definite delivery in 1–5 business days (3–7 business days to and
from Alaska and Hawaii) based on distance to destination
Count on us for the delivery
speed and on-time reliability
you need. Most of the FedEx
Express and FedEx Ground
services on pp. 2–9 are backed
by a money-back guarantee.2
Delivery by end of business day
Available to every business address in all 50 states (inbound-only service
for certain remote locations in Alaska and Hawaii)
FedEx Ground Multiweight® rating can help you save money on
multiple-piece shipments weighing 200 lbs. or more. Ask your FedEx
account executive if you qualify
RESIDENTIAL DELIVERY VIA GROUND
FedEx Home Delivery®
FedEx SmartPost®
Day-definite residential delivery in 1–5 business days
(3–7 business days to and from Alaska and Hawaii)
based on distance to destination
For shipping low-weight packages to residences;
P.O. boxes; and APO, FPO and DPO destinations
Delivery between 9 a.m. and 8 p.m., Tues.–Sat.
Available to every U.S. residential address
Delivery typically in 2–7 business days based on
distance to destination (longer time-in-transit outside
the contiguous 48 states)
Packages up to 70 lbs.
We route packages to a U.S. Post Office™ facility for
final delivery
Options for appointment and evening delivery
requirements1
Packages up to 70 lbs.
For more information, go to fedex.com/homedelivery
Contract-only service; contact your FedEx account
executive for more information
Standard Saturday delivery and FedEx Home Delivery convenient delivery options are not available to all areas. Contact your FedEx account executive for more information.
See the FedEx Express Terms and Conditions and FedEx Ground Tariff for details. The FedEx Money-Back Guarantee does not apply to FedEx SmartPost shipments.
Post Office is a trademark of the U.S. Postal Service (USPS).
1
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International Package Shipping
Details at fedex.com/internationalpackages
FASTEST-POSSIBLE DELIVERY
FedEx® International Next Flight
FedEx International First®
Delivery in just hours, depending on flight availability
Delivery in 1, 2 or 3 business days to select postal
codes in 20 key global markets
To major cities in more than 220 countries and
territories
Available 24 hours a day, 365 days a year
For packages up to 2,200 lbs. (more with prior approval)
Call 1.800.974.7333 to request pickup
Government-issued photo ID required at pickup. The
courier will provide a specialized air waybill
Delivery by 10 a.m. in 1 business day to Canada and
by 11 a.m. in 1 business day to Mexico (2 business
days for nondocument shipments to Mexico)
Inbound delivery to select U.S. ZIP codes as early
as 8 a.m. from more than 90 countries in 1 or 2
business days
Go to fedex.com/internationalpackages and
select FedEx International First for a list of destination
postal codes and ZIP codes served
DELIVERY IN 1, 2 OR 3 BUSINESS DAYS
FedEx International Priority®
GO ONLINE TO
GET QUOTES.
Delivery typically in 1, 2 or 3 business days to more than 220 countries
and territories
For rate and transit time quotes,
go to fedex.com and select
Get Rates and Transit Times
from the Quick Access menu.
Reach major cities in Canada and Mexico typically in 1 business day
Reach major cities in Europe and Asia by noon typically in 2 business days
U.S.-inbound delivery by 10:30 a.m. or noon to many locations
Ship until close of business from Western Europe to major East Coast
markets in the U.S. for delivery by 3 p.m. the next business day
See pp. 24–26 for countries served by FedEx International Priority and
other FedEx Express international package services
FLAT-RATE INTERNATIONAL SHIPPING
FedEx® 10kg Box and FedEx® 25kg Box
An easy, economical way to ship internationally. Pay a flat rate (based on
destination country) when you ship up to 22 lbs. in the FedEx 10kg Box and
up to 56 lbs. in the FedEx 25kg Box
Delivery via FedEx International Priority typically in 1, 2 or 3 business days
to more than 220 countries and territories
Order these boxes at fedex.com or call 1.800.GoFedEx 1.800.463.3339
(say “order shipping supplies”). Go to smallbusiness.fedex.com/
international/flat-rate for more information
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International Package Shipping
Details at fedex.com/internationalpackages
DELIVERY WITHIN 5 BUSINESS DAYS
FedEx International Economy®
Cost-effective delivery typically in 2–5 business days to more than
215 countries and territories
Delivery in 2 or 3 business days to key markets such as Canada, Mexico
and Puerto Rico
U.S.-inbound delivery from more than 90 countries and territories
GROUND DELIVERY TO CANADA
SIMPLIFY YOUR
SUPPLY CHAIN.
FedEx International Ground®
Streamline your global shipping
with our direct-distribution
solutions for international
package and freight shipments.
See p. 9 for details.
Economical day-definite ground delivery to Canada typically in
2–7 business days based on distance to destination
Delivery by end of business day
FedEx Ground Multiweight rating can help you save money on
multiple-piece shipments weighing 150 lbs. or more. Ask your FedEx
account executive if you qualify
Customs clearance is included through our brokerage-inclusive service
(a fee applies). Ask your FedEx account executive how this service can
simplify payment of duties and taxes assessed in Canada
INTERNATIONAL MAIL DELIVERY
FedEx International MailService®
Fully customizable solution for mailing low-value, low-weight items
such as apparel, books, brochures, catalogs and CDs
FedEx or our designee sorts and stamps each piece, then tenders the
shipment to the postal service in the destination country for delivery
Delivery in 4–7 (Premium) or 7–11 (Standard) business days from pickup
to hand-off to the destination country postal service
Go to fedex.com/us/fims for details
Contract-only service; contact your FedEx account executive for more
information
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U.S. Freight Shipping
Details at fedex.com/usfreight
URGENT DELIVERY
FedEx SameDay® Freight
GO TO THE QUICK
ACCESS MENU.
For your most urgent freight shipments
Delivery in just hours for shipments of 151 lbs. or more composed of
multiple packages or palletized freight
Select Create a Shipment from
the Quick Access menu at
fedex.com or call 1.800.332.0807
to ship via FedEx First Overnight
Freight, FedEx 1Day Freight,
FedEx 2Day Freight and FedEx
3Day Freight.
Available 365 days a year throughout all 50 states
Go to fedexsameday.com or call 1.800.399.5999 to request pickup
FedEx First
Overnight ® Freight
FedEx 1Day® Freight
Next-business-day morning
delivery for critical palletized
freight
Next-business-day delivery by
10:30 a.m. or noon to most
locations
noon to most locations
Third-business-day delivery by
3 p.m. to most locations
Delivery by 9 or 10:30 a.m. to most
primary service area ZIP codes
(Hawaii service is to and from the
island of Oahu only)
(Hawaii service is to and from the
island of Oahu only)
Available throughout all states
except Alaska and Hawaii
available in many major markets
for an additional charge
Advance confirmation required
Saturday pickup available in many
major markets for an additional
charge
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U.S. Freight Shipping
Details at fedex.com/usfreight
LESS-THAN-TRUCKLOAD (LTL) FREIGHT DELIVERY
FedEx Freight® (U.S. and international)
Value-added delivery of LTL freight, palletized or nonpalletized
One streamlined network with two reliable shipping services: Choose
FedEx Freight® Priority when speed is critical or FedEx Freight® Economy
when you can trade time for savings
A.M. Delivery 1 and Close of Business Delivery options available for an
additional charge when you want delivery by a scheduled time
No-fee money-back guarantee 2 offered for FedEx Freight Priority shipments
All-points coverage throughout the contiguous U.S., with extensive
service to Alaska, Hawaii, Puerto Rico, Canada and Mexico
For more information, go to fedex.com/us/freight/main or call
1.866.393.4585
CRITICAL DEADLINES AND SPECIALTY SHIPMENTS
FedEx Custom Critical® (U.S. and international)
SAVE ON
MULTIPLE-PIECE
SHIPMENTS.
With our FedEx Express
Multiweight® rating, qualifying
shipments weighing 100 lbs.
or more (200 lbs. or more for
FedEx Express Saver) are
rated on both a per-package
and a total-shipment-weight
basis; you pay the lower rate.
International shipments are rated
on a total-shipment-weight basis.
Same-day or next-business-day delivery of your most challenging
shipments, from specialty freight to shipments on critical deadlines
Services include Surface Expedite® solutions throughout North America
(no size or weight restrictions) and global air solutions, plus services for
delicate, high-security or temperature-sensitive freight
Available 365 days a year
For more information, go to customcritical.fedex.com or call
1.800.762.3787
USE OF AN ENTIRE AIRCRAFT
FedEx® Charters
Charter an entire FedEx aircraft for special shipments
You choose the origin and destination airports, with airport-to-airport
service available in the U.S. and internationally
For more information, go to fedex.com/charters or email
[email protected]
1
2
A.M. Delivery is not available to all locations. To check destination eligibility, go to fedex.com/amfreight.
Applies to FXF 1000 Rate Base customers only. All FedEx Freight services are subject to the terms and conditions of the FXF 100 Series Rules Tariff.
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International Freight Shipping
Details at fedex.com/internationalfreight
FedEx International Priority® Freight
Delivery typically in 1, 2 or 3 business days to more than 130 countries
and territories
U.S.-inbound delivery by 10:30 a.m. or noon to many locations
Pickup and delivery options at your door or the airport
To use this service, select Create a Shipment from the Quick Access menu
at fedex.com or call 1.800.332.0807
See p. 27 for countries served by FedEx International Priority Freight and
FedEx International Economy ® Freight
DELIVERY IN 5 BUSINESS DAYS
SHIP 151 LBS. OR
MORE.
FedEx International Economy® Freight
FedEx Express® Freight services
accept pallets weighing 151 lbs.
or more, most with no limit on
total shipment weight. Some
exceptions apply, and prior
approval may be required. Go to
fedex.com/freightshipments
and select a service to confirm
weight limitations and pallet
size requirements.
Delivery typically within 5 business days to more than 130 countries
and territories
Delivery in 2 or 3 business days to key markets such as Canada, Mexico
and Puerto Rico
U.S.-inbound delivery from more than 50 countries and territories
To use this service, select Create a Shipment from the Quick Access menu
at fedex.com or call 1.800.332.0807
RELIABLE AIR CARGO SERVICES
FedEx International Express Freight® and
FedEx International Airport-to-Airport
FedEx International Premium®
SM
Airport-to-airport delivery typically in 2 or 3 business days via FedEx
International Express Freight and typically in 3–5 business days via FedEx
International Airport-to-Airport
Delivery typically in 1, 2 or 3 business days for high-priority controlled
export shipments and dangerous goods
Available to more than 30 countries (see p. 105)
To use these services, complete the FedEx IATA (023) Air Waybill or the
IATA Neutral Air Waybill
Pickup available in the U.S. for an additional charge
To use this service, complete the FedEx IATA (023) Air Waybill or the
IATA Neutral Air Waybill
For more information, including rates, call FedEx Express Freight Customer
Service at 1.800.332.0807
Advance confirmation required: Call 1.800.332.0807
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International Freight Shipping
Details at fedex.com/internationalfreight
AIR AND OCEAN FREIGHT FORWARDING
FedEx Trade Networks® (U.S. and international)
GET GLOBAL
INFORMATION.
End-to-end global shipping solutions that help with the complexities of
international trade
For country profiles, regulatory
updates, help with preparing
export documentation and
other key international
shipping information, go to
fedex.com/gtm to access
FedEx® Global Trade Manager.
To speak with a FedEx
International Customer
Service representative, call
1.800.GoFedEx 1.800.463.3339
and say “international services.”
Air freight forwarding solutions connect you to global markets with
flexible delivery times to optimize your global trade
FedEx International Direct Economy Ocean : Flexible ocean freight
forwarding between major worldwide destinations
SM
FedEx International Direct Priority Ocean : Reliable ocean delivery
solution to the contiguous U.S. from select locations in Asia and Europe
SM
For more information, go to ftn.fedex.com or call 1.800.249.2953
DISTRIBUTION SERVICES
FedEx International Priority DirectDistribution® and
FedEx International Priority DirectDistribution® Freight
FedEx International Economy DirectDistribution
Shipments clear customs as one consolidated entry, then are delivered
to individual recipients in the destination country
Shipments clear customs as one consolidated entry, then are delivered
to individual recipients in the destination country
Available between more than 65 countries
Available from Asia-Pacific and Latin America countries to more than
55 countries
SM
Ship packages or palletized freight (package-only shipments destined to
multiple European Union countries can be cleared as a single entry)
Ship packages or palletized freight
Delivery typically in 1– 4 business days
Delivery typically in 4–7 business days
FedEx® International DirectDistribution: Surface
FedEx International DirectDistribution: Air and ocean
Shipments from U.S., Canada and Mexico origins are individually labeled
and consolidated, then transported via FedEx Express, FedEx Ground or
FedEx Freight to the U.S. and Canada for delivery to individual recipients
Shipments are consolidated at manufacturing points in Asia, Europe and
select Latin America locations, then transported by plane or ship to the
U.S. and Canada for delivery to individual recipients
Choose these solutions for seamless, door-to-door delivery across borders. Contact your FedEx account executive for more information on services and rates
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Return Shipping Solutions
Details at fedex.com/returnsolutions
RETURN LABELS
FedEx Print Return Label and
FedEx Email Return Label
(FedEx Express and FedEx Ground)
FedEx Print Return Label and
(FedEx SmartPost)
Create return shipping labels on your computer
or shipping system. Then simply print and
provide the label to your customer or send it
via email
Create return shipping labels on your computer
or shipping system. Then simply print and
provide the label to your customer or send it
via email
For international returns, you can create customs
documentation in addition to the return label.
You also can choose to make email return labels
and customs documents editable, if contents
change from the original outbound shipment
You also can allow customers to create and print
return labels directly from your website to be
used as needed
You also can allow customers to create and
print return labels directly from your website
to be used as needed
Your customers can drop off their return
packages at FedEx locations or use a FedEx
pickup to give their packages to us
packages with the USPS as well as at staffed
FedEx locations
FedEx Express® Billable Stamps,
FedEx Express® Prepaid Stamps
and FedEx Ground® Package
Returns Program
Manage returns by specifying a delivery
service in advance for FedEx to preprint on
your return labels
Provide the preprinted return label to your
customer, who can apply it as needed
packages at FedEx locations or use a FedEx
pickup to give their packages to us
Contract-only service that’s ideal for high-volume,
low-weight residential returns; contact your
FedEx account executive for information
RETURN TAGS
FedEx ExpressTag® and FedEx Ground® Call Tag
MANAGE GLOBAL
RETURNS.
Two easy ways for your customers to return packages
You specify the pickup location and FedEx provides the return shipping
label to your customer at pickup
Make return shipping easy
for you and your international
customers with FedEx® Global
Returns. You create the return
label and applicable customs
documents for your customer
and designate an international
package or freight service for the
return shipment. Plus, you can
provide editing capabilities so
your customers can update key
information such as quantity
and weight. For details, go to
fedex.com/us/global-returns
and select Return Options.
Your customer simply needs to have the package ready for pickup when
we arrive
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Special Options
Details at fedex.com/options
DELIVERY OPTIONS
FedEx Delivery
Manager®
FedEx® Delivery
Signature Options
Convenience and flexibility for
deliveries to your home
Options when you need a
signature upon delivery:
Indirect Signature Required,
Direct Signature Required or
Adult Signature Required
Find out about upcoming deliveries;
get proactive status updates; or
select delivery options such as a
preferred date, time, or date and
time combination
Choose delivery to another
address in your neighborhood
or across the U.S., or have your
packages held for pickup at a
FedEx location
Hold at FedEx Location
Have your eligible FedEx Express
or FedEx Ground shipment held for
pickup at a FedEx Office location
Eligible FedEx Express shipments
may be held at FedEx World
Service Center® locations
In the U.S. and Canada, Indirect
Signature Required is available
for residential shipments only
Select this option when you
prepare the shipment or request
that the shipment be held at our
location once it’s on its way
For more information, go to
fedex.com/options, choose
Pickup and Delivery and then select
FedEx Delivery Signature Options
Go to fedex.com/delivery to
sign up
FedEx Home Delivery
convenient delivery
options
When recipients have special
delivery needs
FedEx Date Certain Home
Delivery®: Request delivery on a
specific date you select, Tues.–Sat.
(provided the selected date is not
before the standard delivery date
and is within 14 days from the
pickup date)
FedEx Evening Home Delivery®:
Request delivery between 5 and
8 p.m. on the scheduled date of
delivery
FedEx Appointment Home
Delivery®: We contact the
recipient in advance to arrange
delivery on a specific date and
by a scheduled time
SCHEDULING A PICKUP
GET INFORMATION
AT YOUR DOOR.
Pickup at your location
Go to fedex.com/pickup to schedule a one-time pickup at your location for FedEx Express, FedEx Ground and
FedEx Express Freight shipments. You also can view, edit or cancel your pickups, and create email notifications
to keep recipients informed about the shipment
You also can schedule a pickup by calling 1.800.GoFedEx 1.800.463.3339 (say “schedule a pickup”)
Contact your FedEx account executive or call 1.800.GoFedEx 1.800.463.3339 to see if you qualify for a regular
scheduled pickup
If you’re away when we stop by
your location, we’ll leave a door
tag that provides the key details
you need about your package
pickup or delivery.
SATURDAY SERVICE
Delivery or pickup on a Saturday
Package delivery or pickup on a Saturday is available in most U.S. cities and in select international locations
To check availability, select Get Rates and Transit Times from the Quick Access menu at fedex.com
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Special Options
Details at fedex.com/options
PROOF OF DELIVERY
FedEx Signature Proof of Delivery
Request an image of your recipient’s signature by selecting Obtain Proof
of Delivery from the Track tab at fedex.com
Available for FedEx Express, FedEx Ground and FedEx Freight shipments
COLLECT-ON-DELIVERY PAYMENT
FedEx® Collect on
Delivery (C.O.D.)
We collect payment from your
recipient and return payment
to you the next business day
(where available; otherwise via
FedEx 2Day)
FedEx Ground® Electronic
C.O.D. (E.C.O.D.)
FedEx Ground® C.O.D.
Three payment-collection options:
Currency C.O.D., guaranteed funds
C.O.D. or regular C.O.D.
Direct deposit of your C.O.D.
payment
We deposit the payment in
your bank account within 24 or
48 hours after delivery, whichever
you choose
Available with most FedEx
Express U.S. services
INDUSTRY SOLUTIONS
Solutions for specialized shipments
Go to fedex.com/options and select Industry Solutions for information
on FedEx® solutions for special shipping needs, including:
• Distribution and order handling services for critical, time-sensitive parts
through FedEx SupplyChain®
• Solutions for the aerospace and healthcare industries, such as
temperature-control services and enhanced shipment monitoring
SPECIAL HANDLING SERVICES
FedEx International Broker Select®
FedEx International Controlled Export
Select a customs broker other than FedEx to clear
a shipment
Customs-cleared, door-to-door delivery in 1, 2 or 3
business days for controlled U.S. exports
Just provide broker contact information on your
documentation
Choose this option for certain in-bond shipments
and goods moving under a U.S. Drug Enforcement
Administration permit or U.S. State Department license
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Dangerous Goods and Hazardous Materials
Details at fedex.com/dangerousgoods and fedex.com/hazardousmaterials
DELIVERY SOLUTIONS FOR SHIPMENTS
THAT CONTAIN DANGEROUS GOODS
SHIP LITHIUM
BATTERIES SAFELY.
If you ship lithium batteries
via FedEx Express, please note
an important change effective
Jan. 1, 2017. To help ensure safe
transport, batteries classified
as UN 3090 or UN 3480 must
be tendered to us as fully
regulated dangerous goods,
with a Shipper’s Declaration
for Dangerous Goods and all
required dangerous goods
marking and labeling. For more
information on this change, go to
fedex.com/dangerousgoods
and select Regulatory Updates.
Dangerous goods (FedEx Express)
Reliable delivery and support when your U.S. or international shipments
contain dangerous goods
fedex.com/dangerousgoods contains shipping checklists, job aids
and other resources to help you prepare your shipments
We offer seminars to help you meet government requirements. Go to
fedex.com/us/hazardous-materials and select Training for more
information
To speak with a dangerous goods shipping professional, call
1.800.GoFedEx 1.800.463.3339 and say “dangerous goods”
(outside the U.S. call 1.901.434.3200)
DELIVERY SOLUTIONS FOR SHIPMENTS
THAT CONTAIN HAZARDOUS MATERIALS
ARRANGE FOR
PACKAGE PICKUP.
Hazardous materials (FedEx Ground)
Safe, reliable delivery when your shipments contain hazardous materials
Go to fedex.com/pickup to
arrange pickup for shipments
containing dangerous goods
or hazardous materials.
Some, but not all, staffed
FedEx locations accept FedEx
Express dangerous goods
shipments. The Find a Location
tool at fedex.com can help
you find one that does.
fedex.com/hazardousmaterials provides sample forms, examples of
completed packaging, details on accepted and prohibited materials, and
other helpful information
Our Ship Safe. Ship Smart. online training covers U.S. Department of
Transportation regulations and shipping practices that are required
when shipping hazardous materials via FedEx Ground. Go to fedex.com/
hazardousmaterials for more information
To speak with a hazardous materials shipping professional, call
1.800.GoFedEx 1.800.463.3339 and say “hazardous materials”
You must complete an approval process to ship hazardous materials
via FedEx Ground. Contact your FedEx account executive for help with
this process
13
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Terms E
Index E
Packing Resources and Supplies
Details at fedex.com/packaging and fedex.com/packagingfreight
TIPS TO PACK LIKE A PRO
FedEx Express and FedEx Ground shipments
FedEx Freight shipments
A new box is recommended. If you’re reusing one, make sure there are
no holes, tears or corner dents, and that flaps are intact. Remove or mark
through old labels
Skids may be palletized or non-palletized, weigh up to 20,000 lbs., and
measure up to 21 feet in length
Use proper cushioning, blocking, bracing, banding, stretchwrapping, and
standard wood or plastic pallets
Place 3 inches of cushioning — packing peanuts, air cellular cushioning,
corrugated fiberboard, foam pads or molded plastic — on the bottom,
top and sides. Put a copy of the label inside the package
Use descriptive labels (see p. 15 for details on our label library). Complete
the Bill of Lading with an accurate piece count and description
Apply at least three strips of packing tape 2 inches or wider (no duct or
masking tape) evenly across all flaps and seams, top and bottom
Go to fedex.com/packagingfreight and select Freight Packaging Tips
for more information on how to pack items such as bags, cartons, crates,
drums, engines and pipes
Secure your label or pouch on the package’s largest surface away from
folds or seams. If you’re using a pouch, be sure to reseal it after inserting
the shipping label
DOWNLOADABLE PACKAGING GUIDES
Get the guides
WATCH VIDEOS
ON HOW TO PACK.
From general guidelines to strategies for packing flowers and plants,
perishables, and other frequently shipped items, our packaging guides
have the information you need. The guides cover:
• General guidelines
• Computers
• Freight guidelines
• Flowers and plants
• Auto and mechanical parts
• Perishable shipments
• Batteries
• UN 3373 shipments
Go to fedex.com/packaging,
then select How to Pack for
videos that will help you polish
your packing techniques. You’ll
get information on how to pack,
seal and label your shipments;
best packing practices for
computers; and simple steps
you can take to properly
package framed artwork.
• Clinical samples
To download packaging guides, go to fedex.com/packaging and
select Get the Guides
PACKING AND PACKAGE-DESIGN RESOURCES
Ask our pros
Bring your items to the nearest FedEx Office location and let us pack them for you. To find a location, go to
fedex.com, select Find a Location, and enter a ZIP code or address
Improve your packaging strategies with help from the pros at FedEx Packaging Services, who offer a variety
of design, testing and engineering information services, including on-site support from our nationwide
team of field packaging engineers. To download guides and applications and get contact information, go to
fedex.com/packaging and select Testing and Design
14
Contents E
Services E
Rates E
Terms E
Index E
Packing Resources and Supplies
Details at fedex.com/packaging and fedex.com/packagingfreight
PACKAGING FOR FEDEX EXPRESS SHIPMENTS
Envelopes
Paks
Boxes
For letter-size and legal-size
documents
Tear-resistant and
water-resistant packaging
Sturdy boxes in a variety of sizes
GET BOXES
AND SUPPLIES.
When you’re ready to pack, we
have corrugated boxes, tape,
padded mailers and other
supplies, plus specialty boxes for:
• T ablet and laptop computers
•O
ther small electronics
such as cellphones
•G
olf clubs and golf bags
• L uggage and framed art
Purchase these supplies at
FedEx Office and FedEx World
Service Center locations.
Availability varies by location.
Go to fedex.com/packandship
for a complete list of options.
Clinical paks and boxes
For clinical and Biological Substance, Category B (UN 3373) specimens
Use these packaging options for FedEx Express shipments only. Any other use is prohibited. Go to
fedex.com/packaging and select FedEx Express Supplies for more FedEx Express packaging options
and package-acceptance information
FEDEX FREIGHT LABELS
FedEx Freight shipping labels
SHIP MORE
SUSTAINABLY.
All FedEx packaging is recyclable
and 52 percent is made from
recycled content. Use FedEx
carbon neutral envelope shipping
for your documents to support
sustainable projects that help
neutralize carbon emissions,
all at no extra cost to you. See
how FedEx connects the world
in responsible and resourceful
ways at earthsmart.fedex.com.
Using descriptive labels helps you identify your FedEx Freight shipments and their special handling needs.
To access our library of printable shipping labels, including the examples shown above, select Shipping Label
Library at fedex.com/packagingfreight
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Terms E
Index E
Shipping Labels and Documentation
Details at fedex.com/createlabels
CONVENIENT WAYS TO CREATE SHIPPING LABELS ONLINE
FedEx Ship Manager® at fedex.com
FedEx Ship Manager® Lite
Create labels for FedEx Express, FedEx Ground,
FedEx Home Delivery, FedEx SmartPost and FedEx
Freight shipments
An easy way to prepare FedEx Express, FedEx Ground
and FedEx Home Delivery shipments even if you don’t
have a FedEx account number
Available 24 hours a day, 365 days a year
Available for single-piece shipments only
Go to fedex.com and select Create a Shipment from
the Quick Access menu
Go to fedex.com and select Ship Now With Credit
Card from the Quick Access menu
SHIPMENT DOCUMENTATION PREPARED MANUALLY
FedEx Express U.S.
FedEx Express Package US Airbill:
For package shipments within
the U.S. (manual airbills can
be used for FedEx One Rate®
shipments only if processed at
a FedEx Office or FedEx World
Service Center location)
FedEx Express Freight US Airbill:
For freight shipments within
the U.S.
FedEx Express
international
FedEx® International Air Waybill:
For most international package
shipments
FedEx® Expanded Service
International Air Waybill: For
international package and freight
shipments, dangerous goods,
FedEx International Broker Select
shipments, and certain shipments
covered by a letter of credit that
require a courier receipt
FedEx Ground
FedEx Freight
FedEx Ground barcode labels:
Separate labels for FedEx Ground,
FedEx International Ground and
FedEx Home Delivery to use with
an address label you create
FedEx Freight Bill of Lading and
other forms: Go to fedex.com/
us/freight/ship-desk and select
Required Shipping Forms for U.S.
and international shipping forms
FedEx Ground Declared Value
Shipment Form: If you use
preprinted barcode labels, provide
this form to us only when you have
a shipment with declared value
FedEx International Ground
shipment label: Attach one
to each FedEx International
Ground package
GOVERNMENT-REQUIRED U.S. EXPORT DOCUMENTATION
Commercial Invoice
Certificate of Origin
Official transaction record
between exporters and importers
Record of where the products
you ship were manufactured
Submit one signed original and
two copies for FedEx Express,
and three copies for FedEx
International Ground
Submit one original
Electronic Export
Information (EEI)
Self-file EEI information or
authorize us to file on your behalf
via FedEx Export AgentFile®
16
SUBMIT CUSTOMS
FORMS ONLINE.
Save time and paper, and get a
head start on customs clearance
by submitting trade documents
online. With FedEx® Electronic
Trade Documents you can
upload your own customs
forms or use FedEx-generated
forms, and customize them by
adding a company letterhead
and signature image. Go to
fedex.com/etd to learn more.
Contents E
Services E
Rates E
Terms E
Index E
Pickup and Dropoff
Details at fedex.com/pickupanddropoff
STAFFED SHIPPING LOCATIONS
FedEx Office locations
FedEx Office® Print and Ship
Centers: Your access point to
printing and shipping expertise
Drop off packages and handle
other business needs at more
than 1,800 locations
Utilize our full range of FedEx
Express and FedEx Ground
delivery services
Rely on pack-and-ship pros who
can answer questions and pack
your shipment
FedEx World Service
Center® locations
FedEx Authorized
ShipCenter® locations
Shipping specialists to help
you choose a delivery service,
complete documentation and
create shipping labels
Independently owned locations for
packaging and shipping services
Ship FedEx Express and FedEx
Ground packages at most locations
Many locations are open late and
on Saturdays to accommodate
your schedule
Access faxing, copying and other
business services
Note: Rates for processing
packages reflect each location’s
own pricing policies
Check fedex.com for the list of
services offered at each location
(search using Find a Location)
FIND A LOCATION.
Go to fedex.com and select
Find a Location for a FedEx
shipping location in your area,
or check the FedEx® Mobile
app on your phone. Some
FedEx Office locations are open
24 hours a day, 7 days a week.
Have FedEx Express and FedEx
Ground shipments held for pickup
Note: FedEx Office products,
services and hours vary by location
SHIPPING LOCATIONS WHERE YOU LIVE, SHOP AND WORK
FedEx ShipSite® at
OfficeMax® locations
Choose from FedEx Express and FedEx Ground U.S.
and international shipping services
Available at all OfficeMax locations
FedEx Express® Drop Boxes
Approximately 40,000 drop boxes in office buildings,
shopping malls, FedEx Office locations, airports and
other convenient locations
Most have a limited quantity of airbills and
packaging supplies
Some offer Saturday pickup (if not, packages are
picked up on Monday)
17
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Terms E
Index E
Tracking
Details at fedex.com/trackingsolutions
SHIPMENT-STATUS UPDATES
FedEx® Tracking at fedex.com
Take advantage of detailed shipment-status updates, search capabilities and other tools that help you manage
your shipments:
• Track the status of up to 30 FedEx Express, FedEx Ground, FedEx Home Delivery, FedEx SmartPost, FedEx
Freight and FedEx Custom Critical shipments, or FedEx Office orders
• Sign up to send and receive email notifications on the status of your shipments
• Nickname shipments and create watch lists for key deliveries
• Review status updates in a calendar or list view to help you plan more effectively
• Filter by reference number, shipment date, company name and other variables
• View, print, email or fax FedEx Signature Proof of Delivery letters
• Request that an eligible package be held for pickup at a FedEx location (U.S. only)
Enter a tracking, door tag or FedEx Office order number in Track a Shipment at fedex.com. For the full range of
features, select the Track tab at fedex.com, then Access FedEx Tracking (under Package, Envelope, or Express
Freight) or Access My Calendar (under Freight Shipments)
FedEx InSight®
Shipment-status tracking and management tool designed for moderate-volume to high-volume shippers
FedEx InSight monitors your shipping activity and provides status updates
Select the Track tab at fedex.com, then Access FedEx InSight under Package, Envelope, or Express Freight,
for more information
MOBILE ACCESS
FedEx® Mobile Website
FedEx Mobile Apps
Create and manage shipments on fedex.com right
from your mobile phone or web-enabled device
Manage your shipping on the go with FedEx Mobile
apps for iPhone® and Android™
• Get rates and find locations. Get rate quotes and
estimated delivery times, and find FedEx locations
• Get rates and find locations. Get rate quotes and
estimated delivery times, and find FedEx locations
• Manage and track. Request to hold a package
at a FedEx location, sign for a package, request a
vacation hold or provide other delivery instructions.
You can also track the status of your shipments
• Manage and track. Request to hold a package
at a FedEx location, sign for a package, request a
vacation hold or provide other delivery instructions.
You can also track the status of your shipments
• Create shipping labels. Choose Mobile Shipping
Label to generate a barcode that can be scanned at a
FedEx Office location or FedEx World Service Center
• Scan barcodes. Scan the barcode on a FedEx
label or door tag to track or manage your shipments
• Schedule a pickup. Just enter your address and
shipment information, and we’ll come to you
• Download the apps. Select the Learn tab at
fedex.com, then Go Mobile under Shipping 101,
or go to the Apple® or Google Play™ app stores
18
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Index E
Account Management
Details at fedex.com/accountmanagement
ONLINE ACCOUNT MANAGEMENT
FedEx® Billing Online Plus
OPEN AN ACCOUNT.
Manage your billing process end to end:
You can apply for a FedEx
account at fedex.com, at
a staffed FedEx location or
by calling 1.800.GoFedEx
1.800.463.3339 (say “new
account setup”). Then go
to the New Customer Center
at fedex.com/new.
• Schedule and make payments up to 15 days beyond the date you
enter payment information via electronic funds transfer, automatic
debit or paper check
• Combine multiple invoices into a single payment
• Review individual shipment details or a complete invoice
• Request invoice adjustments or a review of shipping charges
• Create PDF files of your invoices that you can archive or email
To register, select Pay Your Bills Online from the Quick Access menu
at fedex.com
STREAMLINED INVOICE PROCESSING
CONTROL OVER INBOUND SHIPPING COSTS
FedEx Electronic Data Interchange (EDI)
FedEx Ground® COLLECT
Integrate your accounts-payable process with electronic FedEx invoice,
remittance and adjustment data
A payment option that allows you, as the recipient, to be invoiced
directly for inbound shipments so you can control costs and avoid
charges added by suppliers
Call 1.888.450.1774 or contact your FedEx account executive for more
information
Contact your FedEx account executive for more information
MULTIPLE METHODS OF PAYMENT 1,2
Electronic funds transfer
or automatic debit
Check or money order
Credit card
Cash
Requires a FedEx account number
and prior approval
Includes cashier’s checks and
traveler’s checks
Bill your FedEx account charges
directly to a credit card
Pay with cash
We do not accept counter checks
or third-party checks
Write your credit card number on
your airbill or air waybill
Not an available option at some
FedEx shipping locations
Use your credit card to ship online
even if you do not have a FedEx
account
Use your credit card when you
drop off a package at a FedEx
shipping location
FedEx® Retail Rates apply to all shipments originating in the U.S. if you pay with cash, check, debit card or credit card instead of using a valid FedEx account number when you ship.
You cannot pay for FedEx SameDay and FedEx International Next Flight shipments with cash, check, traveler’s check or money order. Cash is also not accepted for FedEx International MailService shipments.
1
2
19
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Find Your Rate
22
23
International Express Package Zones
24
International Express Freight Zones
27
Canada Zones
28
Contiguous U.S. Express Package Rates: Zones 2–8
29
FedEx First Overnight®29
FedEx Priority Overnight®29
FedEx Standard Overnight®29
29
FedEx 2Day ® A.M.
FedEx 2Day®29
FedEx Express Saver ®29
Alaska and Hawaii Package Rates
50
U.S. Express Multiweight Rates
56
58
FedEx SameDay® and FedEx SameDay® Freight Rates
60
FedEx SameDay® City Rates
FedEx One Rate®62
64
64
FedEx First Overnight® Freight
64
64
64
Puerto Rico Rates (U.S. Export)
65
Canada Rates (U.S. Export)
67
Mexico Rates (U.S. Export)
69
International Express Package Rates (U.S. Export):
70
Zones D–O
FedEx International First®70
FedEx International Priority ®70
FedEx International Economy ®70
International Express Multiweight Rates (U.S. Export)
82
Canada Rates (U.S. Import)
83
Mexico Rates (U.S. Import)
84
International Express Package Rates (U.S. Import):
85
Zones D–P
FedEx International First
85
FedEx International Priority
85
FedEx International Economy
85
International Express Multiweight Rates (U.S. Import)
98
99
FedEx® International Next Flight Zones and Rates
(U.S. Export and U.S. Import)
International Express Freight Rates 103
(U.S. Export and U.S. Import)
103
FedEx International Priority ® Freight
103
FedEx International Premium®105
FedEx Ground Rates
106
FedEx Ground®106
FedEx Home Delivery ®106
112
FedEx International Ground®
113
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Index E
Quick Tips
Rate Tools
FedEx provides several ways for you to calculate your rates.
Go to fedex.com/ratefinder to get started. For FedEx SameDay®
rate quotes, go to fedexsameday.com and select Rate.
Get a Specific Rate Quote in Three Easy Steps
1.
Enter your shipping information, including origin,
destination and scheduled shipping date.
2.
Enter the package information and select additional
shipment options, if applicable.
3.
Get your rate quote.
Download Rates by FedEx® Service or by FedEx Zone
•Use this tool if you know the service you want.
•Select the Rate Tools tab at fedex.com/ratefinder.
•Compare rates between FedEx services for shipping
a package between various FedEx zones.
Get Rates on the Go
You can also get a rate quote using the FedEx Mobile® apps
for iPhone® and Android.™ Select the Learn tab at fedex.com,
then Go Mobile under Shipping 101, to download FedEx apps.
Or go to the Apple® or Google Play™ app stores.
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Index E
For information on FedEx rates, surcharges and fees, or to access FedEx rates online, go to fedex.com/us/2016rates.
Rate Information Online
Go to fedex.com/us/2016rates for information on FedEx rates, surcharges and fees, including:
•Changes to FedEx rates, surcharges and fees.
•Other important changes that may affect your shipping rates.
•Access to downloadable FedEx Express, FedEx Ground and FedEx Freight rate tables.
•Answers to frequently asked questions.
Standard List Rates
The standard list rates in this FedEx Service Guide, which are effective Jan. 4, 2016, supersede the
standard list rates shown in the Jan. 5, 2015, FedEx Service Guide.
Surcharge and Fee Changes
There are changes to the following FedEx surcharges and fees. Go to fedex.com/us/2016rates or
refer to pp. 115–128 for more information on the changes, which are effective Jan. 4, 2016, unless
otherwise noted in this guide.
• Additional Handling Surcharge: see p. 115
• Additional Handling Surcharge — Non-stackable: see p. 115
• Address Correction: see p. 116
• Dangerous Goods: see p. 118
• Declared Value: see p. 119
• Delivery Area Surcharge: see p. 119
• Delivery Reattempt Charge: see p. 119
• Extended Service Area Delivery: see p. 121
• Extended Service Area Pickup: see p. 121
• Extra Services Charge: see p. 121
•FedEx® Delivery Signature Options: see p. 122
• FedEx ExpressTag®: see p. 122
• Ground Weekly Pickup Fee: see p. 124
• Hazardous Materials: see p. 124
• Inside Delivery Charge: see p. 124
• Inside Pickup Charge: see p. 124
• Metro Service Area Delivery: see p. 125
• Metro Service Area Pickup: see p. 125
• Missing or Invalid Account Number: see p. 125
• Oversize Charge: see p. 126
• Payer Rebilling: see p. 126
• Reroute of Shipment: see p. 126
• Residential Delivery Charge: see p. 127
• Residential Pickup Charge: see p. 127
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FedEx SameDay and FedEx® International Next Flight have special rate instructions; see pp. 58–61 and 99–102. For
information on FedEx One Rate® pricing, see pp. 62– 63. You can also view rates by service or delivery zone online,
plus get FedEx® Retail Rates; go to fedex.com/ratefinder and select the Rate Tools tab.
Package Services
Express Freight Services
1.
1.
Find the zone for your destination. For U.S. shipments,
go to fedex.com/ratefinder and select the Rate Tools tab,
then enter your origin ZIP code in the Get FedEx Zone
Locators area to see which zone your destination ZIP code
corresponds to. Or request zone location information by
calling 1.800.GoFedEx 1.800.463.3339.
Zone tables for international shipments are on pp. 24–26
and p. 28 (Canada shipments).
2.
Zone tables for international shipments are on p. 28 (Canada
shipments) and pp. 27 and 105 (other international shipments).
2.
Determine the chargeable weight. Determine the weight
of the package (for FedEx Express international shipments,
determine the weight of the total shipment). Round up to
the next-higher pound. Then see Dimensional Weight on
p. 120. Your chargeable weight is the greater of the actual
weight or the dimensional weight.
Determine the chargeable weight. Determine the
weight of the total shipment. Round up to the next-higher
pound. Then see Dimensional Weight on p. 120. Your
chargeable weight is the greater of the actual weight
or the dimensional weight.
Individual pallets typically weigh 151 lbs. or more. Pallets
exceeding 2,200 lbs. require prior approval.
A minimum billable weight may apply for shipments in
FedEx Express packaging. See p. 125.
3.
Find the zone for your destination. For U.S. shipments,
go to fedex.com/ratefinder and select the Rate Tools tab,
then enter your origin ZIP code in the Get FedEx Zone
Locators area to see which zone your destination ZIP
code corresponds to. Or request zone location information
by calling FedEx Express Freight Customer Service at
1.800.332.0807.
Find your rate.1 Turn to the appropriate rate table on
pp. 29–57 (FedEx Express® U.S. shipments), pp. 65–98
(FedEx Express international shipments) or pp. 106–112
(FedEx Ground® and FedEx Home Delivery® shipments).
Next, choose a FedEx service. Then find your chargeable
weight from step 2 above to determine your rate.
3.
Find your rate. Turn to the appropriate rate table on p. 64
(U.S. shipments) or pp. 103–105 (international shipments).
Next, choose a FedEx service. For international shipments,
determine your service option (door-to -door, dropoff,
hold-at-location, or dropoff and hold-at-location). Then find
your chargeable weight from step 2 above and multiply it
by the per-pound rate.
4.
Determine fees. See pp. 113–128 for fees and other
non-transportation charges that may apply. For FedEx
Express® Freight U.S. import shipments, call 1.800.332.0807
for service fees applicable from your origin country.
A $3.25 residential surcharge per package will be added to
FedEx Home Delivery shipments. FedEx Home Delivery is
for packages up to 70 lbs.
For FedEx Express multiple-piece shipments, multiweight
pricing may apply. See pp. 56–57 (U.S. shipments), p. 82
(Puerto Rico shipments), or pp. 82 and 98 (international
shipments) for details.
4.
1
Determine fees. See pp. 113–128 for fees and other
non-transportation charges that may apply. For FedEx Express
U.S. import shipments, call 1.800.GoFedEx 1.800.463.3339
and say “international services” for service fees applicable
from your origin country.
If a federal value-added, consumption or similar tax is applicable to your shipment, we reserve the right to add that amount to your shipping charges without notice. We pay any applicable federal excise tax on the air
transportation portion of our service.
23
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International Express Package Zones: U.S. Export and U.S. Import
See p. 28 for Canada zones.
IF = FedEx International First®
IP = FedEx International Priority ®
IE = FedEx International Economy ®
4 = Service available
Determine International
Express Package Rates
1. Find the zone for your destination or origin
country in the tables on pp. 24–26. For
shipments to Canada, refer to the postal code
table on p. 28.
Services
Destination (U.S. Export)/
U.S. Export
U.S. Import
Origin (U.S. Import)Zone 1 IFIPIE
Zone 1IF IP IE
Afghanistan
M–4
4M – 4
4
Albania
M–4
4M – 4
4
Algeria
M–4
4M – 4
–
American Samoa
M
–
4
4M – 4
–
Andorra
H–4
4H –4
–
Angola
M–4
4M – 4
–
Anguilla
I–4
4I4
4
4
Antigua
I–4
4I4
4
4
Argentina
L–4
4L4
4
4
Armenia
M–4
4M – 4
–
Aruba
I–4
4I4
4
4
AustraliaJ
4
4
4J –4
4
AustriaH
4
4
4H4
4
4
Azerbaijan
M–4
4M – 4
–
Azores (Portugal)
H
–
4
4
H
–
4–
Bahamas
I–4
4I4
4
4
Bahrain
K–4
4K4
4
4
Bangladesh
O–4
4O –4
–
Barbados
I–4
4I4
4
4
Barbuda
I–4
4I4
4
4
Belarus
M–4
4M – 4
–
BelgiumD
4
4
4D4
4
4
Belize
L–4
4L4
4
–
Benin
M–4
4M – 4
–
Bermuda
I–4
4I4
4
4
Bhutan
O–4
4O –4
–
Bolivia
L–4
4L4
4
4
Bonaire
I–4
4I4
4
4
Bosnia-Herzegovina
M–4
4M – 4
–
Botswana
M–4
4M – 4
–
BrazilL
4
4
4L4
4
4
British Virgin Islands
I
–
4
4I4
4
4
Brunei
K–4
4K –4
–
Bulgaria
E–4
4E –4
–
Burkina Faso
M
–
4
4M – 4
–
Burundi
M–4
4M – 4
–
Cambodia
M–4
4M – 4
–
Cameroon
M–4
4M – 4
–
Canada (see p. 28)
A or B 4
4
4A4
4
4
Cape Verde
M
–
4
4M – 4
–
Cayman Islands
I
–
4
4I4
4
4
–
Central African Republic 2M – 4–M–4
Chad
M–4
4M – 4
–
Channel Islands (U.K.)
D
–
4
4D4
4
4
Chile
L–4
4L4
4
4
ChinaN
4
4
4N4
4
4
2.Determine your total shipment weight.
3.Choose the service you wish to use.
4.For U.S. export shipments, go to pp. 65–82
to determine your door-to-door rate for the
service you choose. U.S. import rates are on
pp. 83–98.
There is no FedEx® Envelope or FedEx® Pak pricing
for FedEx International Economy. The FedEx
International Economy 1-lb. rate will apply for
items in any packaging up to 1 lb.
1
2
C ountry and zone alignments are subject to change without notice.
Service suspended as of publication date. For updates call 1.800.GoFedEx 1.800.463.3339
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Index E
IF = FedEx International First
IP = FedEx International Priority
IE = FedEx International Economy
Services
U.S. Export
U.S. Import
Zone 1IF IP IE
Services
U.S. Export
U.S. Import
Zone 1IF IP IE
Colombia
L–4
4L4
4
4
Congo
M–4
4M – 4
–
Cook Islands
M
–
4
4M – 4
–
Costa Rica
L
–
4
4L4
4
4
Croatia
M–4
4M – 4
–
Curaçao
I–4
4I4
4
4
Cyprus
K
–
4
4K –4–
Czech Republic
E
–
4
4E4
4
4
Democratic
Republic of Congo
M
–
4
4M – 4
–
DenmarkH
4
4
4H4
4
4
Djibouti
M–4
4M – 4
–
Dominica
I–4
4I4
4
4
Dominican Republic
I
–
4
4I4
4
4
East Timor
M
–
4
4M – 4
–
Ecuador
L–4
4L4
4
4
Egypt
K–4
4K –4
–
El Salvador
L
–
4
4L4
4
4
England (U.K.)
D
4
4
4D4
4
4
M–4
4M – 4
–
Equatorial Guinea 2
Eritrea
M–4
4M – 4
–
Estonia
E–4
4E –4
4
Ethiopia
M–4
4M – 4
–
Faroe Islands
H
–
4
4H –4
–
Fiji
M–4
4M – 4
–
Finland
H–4
4H4
4
4
FranceD
4
4
4D4
4
4
French Guiana
L
–
4
4L4
4
4
French Polynesia
M
–
4
4M – 4
–
Gabon
M–4
4M – 4
–
Gambia
M–4
4M – 4
–
Georgia
M–4
4M – 4
–
GermanyD
4
4
4D4
4
4
Ghana
M–4
4M – 4
–
Gibraltar
E–4
4E –4
–
Greece
H–4
4H –4
–
Greenland
H–4
4H –4
–
Grenada
I–4
4I4
4
–
Guadeloupe
I–4
4I4
4
4
Guam
J–4
4J –4
–
Guatemala
L–4
4L4
4
4
Guinea
M–4
4M – 4
–
M–4–M–4
–
Guinea-Bissau 2
Guyana
L–4
4L4
4
4
Haiti
I–4
4I4
4
4
Honduras
L–4
4L4
4
4
Hong Kong
F
–
4
4F4
4
4
Hungary
E–4
4E4
4
4
Iceland
H–4
4H –4
–
IndiaO
4
4
4O4
4
4
Indonesia
J–4
4J4
4
4
Iraq
M–4
4M – 4
4
Ireland, Northern (U.K.)
D
–
4
4D4
4
4
Ireland, Republic of
D
–
4
4D4
4
4
Israel
K–4
4K –4
–
ItalyD
4
4
4D4
4
4
Ivory Coast
M
–
4
4M – 4
–
Jamaica
I–4
4I4
4
4
JapanG
4
4
4G4
4
4
Jordan
K
–
4
4K –4
–
Kazakhstan
M–4
4M – 4
–
Kenya
M–4
4M – 4
–
Korea, South
G
–
4
4G4
4
4
Kuwait
K–4
4K4
4
4
Kyrgyzstan
M–4
4M – 4
–
Laos
M–4
4M – 4
–
Latvia
E–4
4E –4
4
Lebanon
K–4
4K –4
–
Lesotho
M–4
4M – 4
–
Liberia
M–4
4M – 4
–
Libya
M–4
4M – 4
–
Liechtenstein
H–4
4H –4
–
Lithuania
E–4
4E –4
4
LuxembourgD
4
4
4D4
4
4
Macau
J–4
4J4
4
–
Macedonia
M–4
4M – 4
–
Madagascar
M–4
4M – 4
–
Madeira (Portugal)
H
–
4
4H –4–
Malawi
M–4
4M – 4
–
Malaysia
J–4
4J4
4
4
Maldives, Republic of
O
–
4
4O –4
–
Mali
M–4
4M – 4
–
Malta
H–4
4H –4
–
Marshall Islands
M
–
4
4M – 4
–
Martinique
I–4
4I4
4
4
Mauritania
M–4
4M – 4
–
Mauritius
M–4
4M – 4
–
MexicoC
4
4
4C4
4
4
Micronesia
M–4
4M – 4
–
Moldova
M–4
4M – 4
–
1
2
Service suspended as of publication date. For updates call 1.800.GoFedEx 1.800.463.3339 and say “international services.”
25
Contents E
Services E
Rates E
Terms E
Index E
IF = FedEx International First
IP = FedEx International Priority
IE = FedEx International Economy
Services
U.S. Export
U.S. Import
Zone 1IF IP IE
Monaco
D–4
Mongolia
M–4
Montenegro
M–4
Montserrat
I–4
Morocco
M–4
Mozambique
M–4
Namibia
M–4
Nepal
O–4
Netherlands (Holland)
D
4
4
New Caledonia
M
–
4
New Zealand
J
–
4
Nicaragua
L–4
Niger
M–4
Nigeria
M–4
Norway
H–4
Oman
K–4
Pakistan
O–4
Palau
M–4
Palestine Autonomous
K
–
4
Panama
L–4
Papua New Guinea
M
–
4
Paraguay
L–4
Peru
L–4
Philippines
J–4
Poland
E–4
Portugal
H–4
Puerto Rico (see p. 65)
4
4
Qatar
K–4
Reunion Island
M
–
4
Romania
E–4
Russia
E–4
Rwanda
M–4
Saba
I–4
St. Barthelemy
I
–
4
St. Croix
(U.S. Virgin Islands)
I
–
4
St. Eustatius
I
–
4
St. John
I
–
4
St. Kitts and Nevis
I
–
4
St. Lucia
I
–
4
St. Maarten/St. Martin
I
–
4
St. Thomas
I
–
4
St. Vincent
I
–
4
1
2
Services
U.S. Export
U.S. Import
Zone 1IF IP IE
4D –4
–
4M – 4
–
4M – 4–
4I4
4
4
4M – 4
–
4M – 4
–
4M – 4
–
4O –4
–
4D4
4
4
4M – 4
–
4J –4
4
4L4
4
4
4M – 4
–
4M – 4
–
4H4
4
4
4K –4–
4O –4
–
4M – 4
–
4K –4–
4L4
4
4
4M – 4
–
4L4
4
4
4L4
4
4
4F4
4
4
4E4
4
4
4H4
4
–
44
4
4
4K –4–
4M – 4
–
4E –4
–
4E –4
–
4M – 4
–
4I4
4–
4I4
4
4
4I4
4I4
4
4
4I4
4I4
4I4
4I4
4–
4
4
4
4
4
4
4I4
4I4
4
4
Saipan
M–4
4M – 4
–
Samoa
M–4
4M – 4–
San Marino
D
–
4
4D4
4
4
Saudi Arabia
K
–
4
4K –4
–
Scotland (U.K.)
D
–
4
4D4
4
4
Senegal
M–4
4M – 4
–
Serbia
M–4
4M – 4
–
Seychelles
M–4
4M – 4
–
M–4–M–4
–
Sierra Leone 2
SingaporeF
4
4
4J4
4
4
Slovak Republic
E
–
4
4E –4
–
Slovenia
E–4
4E –4
–
South Africa
E
–
4
4E –4
–
SpainH
4
4
4H4
4
4
Sri Lanka
O
–
4
4O –4
–
Suriname
L–4
4L4
4
4
Swaziland
M–4
4M – 4
–
Sweden
H–4
4H4
4
4
SwitzerlandH
4
4
4H4
4
4
K–4
4K –4
–
Syria 2
Taiwan
F–4
4P4
4
4
Tanzania
M–4
4M – 4
–
Thailand
J–4
4J4
4
4
Togo
M–4
4M – 4
–
Tonga
M–4
4M – 4–
Trinidad and Tobago
I
–
4
4I4
4
4
Tunisia
M–4
4M – 4
–
Turkey
K–4
4K –4
–
M–4
4M – 4
–
Turkmenistan 2
Turks and Caicos Islands
I
–
4
4I4
4
4
Uganda
M–4
4M – 4
–
Ukraine
M–4
4M – 4
–
United Arab Emirates
K
–
4
4K4
4
4
Uruguay
L–4
4L4
4
–
U.S. Virgin Islands
I
–
4
4I4
4
4
Uzbekistan
M–4
4M – 4
–
Vanuatu
M–4
4M – 4
–
Vatican City
D
–
4
4D –4
4
Venezuela
L–4
4L4
4
4
Vietnam
J–4
4J –4
4
Wales (U.K.)
D
–
4
4D4
4
4
Wallis and Futuna
M
–
4
4M – 4
–
Yemen Arab Republic
K
–
4
4K––
–
Zambia
M–4
4M – 4
–
Zimbabwe
M–4
4M – 4
–
4
4
4
4
Service suspended as of publication date. For updates call 1.800.GoFedEx 1.800.463.3339 and say “international services.”
26
Contents E
Services E
Rates E
Terms E
Index E
International Express Freight Zones: U.S. Export and U.S. Import
IPF = FedEx International Priority® Freight
IEF = FedEx International Economy® Freight
Determine International
Express Freight Rates
1.Find the zone for your destination
or origin country in the table at
right. For FedEx International Priority
Freight and FedEx International
Economy Freight shipments to
Canada, refer to the postal code
table on p. 28.
2.Determine your total shipment
weight (round up to the next-higher
pound) and service option (door-todoor, dropoff, hold-at-location, or
dropoff and hold-at-location).
3.Choose the service you wish to use.
4.For U.S. export shipments, go to
p. 103 and multiply the per-pound
rate by total shipment weight. U.S.
import rates are on p. 104.
C ountry and zone alignments are subject to change
without notice.
2
FedEx does not provide customs clearance or
door-to-door delivery for these freight services to
this country. FedEx International Broker Select®
and Hold at FedEx Location are available.
1
Services
U.S. Export
U.S. Import
Origin (U.S. Import)
Zone 1 IPFIEFZone 1IPF IEF
4 4 M 4 4
Afghanistan
M
4 4 M 4 –
AlgeriaM
4 4 M 4 –
AngolaM
4 4 I
– –
Antigua2I
4 4 L 4 4
Argentina
L
4 4 I
– –
Aruba2I
4 4 J 4 4
Australia
J
4 4 H 4 4
Austria
H
4 4 I
– –
Bahamas2I
4 4 K 4 4
Bahrain
K
4 4 O 4 –
Bangladesh
O
4 4 I
– –
Barbados 2I
4 4 D 4 4
Belgium
D
4 4
L – –
Belize
L
4 4 I
4 –
Bermuda2I
4 4 M 4 –
Bosnia-HerzegovinaM
4 4 L 4 4
Brazil
L
4 4 E 4 –
BulgariaE
4 4 M 4 –
BurundiM
Canada (see p. 28)
A or B 4 4 A 4 4
4 4 I
– –
Cayman Islands 2I
4 4 L 4 4
Chile
L
4 4 N 4 4
China
N
4 4 L 4 4
Colombia
L
4 4 L 4 4
Costa Rica
L
4 4 M 4 –
CroatiaM
4 4 M – –
Curaçao 2M
4 4 K 4 –
Cyprus
K
4 4 E 4 4
Czech Republic
E
4 4 H 4 4
Denmark
H
4 4 M 4 –
Djibouti
M
4 4 I
4 4
Dominican Republic
I
4 4 L – 4
Ecuador
L
4 4 K 4 –
Egypt
K
4 4 L – –
El Salvador
L
4 4 D 4 4
England (U.K.)
D
4 4
E 4 4
EstoniaE
4 4 M 4 –
EthiopiaM
4 4 H 4 4
Finland
H
4 4 D 4 4
France
D
4 4 D 4 4
Germany
D
4 4
M 4 –
Ghana
M
4 4 H 4 –
GreeceH
4 4 I
– –
Grenada2I
4 4 J 4 –
Guam
J
4 4 L – 4
Guatemala
L
4 4 L – –
GuyanaL
4 4 I
– –
Haiti
I
4 4 L 4 4
Honduras
L
4 4 F 4 4
Hong Kong
F
4 4 E 4 4
Hungary
E
4 4 H 4 –
Iceland
H
4 4 O 4 4
India
O
4 4 J 4 4
Indonesia
J
4 4 M 4 4
Iraq
M
4 4 D 4 4
Ireland, Northern (U.K.)
D
4 4 D 4 4
Ireland, Republic of
D
4 4 K 4 –
Israel
K
4 4 D 4 4
Italy
D
4 4 I
– –
Jamaica
I
4 4 G 4 4
Japan
G
4 4 K 4 –
Jordan
K
4 4 M 4 –
Kazakhstan
M
4 4 M 4 –
Kenya
M
4 4 G 4 4
Korea, South
G
4 4 K 4 4
Kuwait
K
4 – M 4 –
KyrgyzstanM
LatviaE 4 4 E 4 4
Lebanon
K 4 4 K 4 –
27
Services
U.S. Export
U.S. Import
Origin (U.S. Import)
Zone 1 IPFIEFZone 1IPF IEF
Libya
M 4 4
M
4 –
LithuaniaE 4 4
E
4 4
LuxembourgD 4 4
D
4 4
Macau
J 4 4
J
4 –
Malaysia
J 4 4
J
4 4
Malta
H –
H
–
4 –
Mauritius
M 4 4
M
4 –
Mexico
C 4 4
C
4 4
MoroccoM 4 4
M
4 –
NamibiaM 4 4
M
4 –
Nepal
O 4 4
O
4 –
D 4 4
D
4 4
New Zealand
J 4 4
J
4 –
Nicaragua
L 4 4
L
– –
Nigeria
M 4 4
M
4 –
Norway
H 4 4
H
4 4
Oman
K 4 4
K
4 –
Pakistan
O 4 4
O
4 –
Palestine Autonomous
K 4 4
K
4 –
Panama
L 4 4
L
4 4
Peru
L 4 4
L
– 4
Philippines
J 4 4
F
4 4
Poland
E 4 4
E
4 4
Portugal
H 4 4
H
4 –
Puerto Rico (see p. 103)
4 4
4 4
Qatar
K 4 4
K
4 –
RomaniaE 4 4
E
4 –
RussiaE 4 4
E
4 –
RwandaM 4 4
M
4 –
St. Croix 2
I
I 4 4
– –
2
I
St. Kitts and Nevis I 4 4
– –
I
St. Lucia2I 4 4
– –
2
I
St. Maarten/St. Martin I 4 4
– –
St. Thomas 2
I
I 4 4
– –
D
San Marino
D 4 4
4 4
D
Scotland (U.K.)
D 4 4
4 4
M
SerbiaM 4 4
4 –
M
Seychelles
M 4 4
4 –
J
SingaporeF 4 4
4 4
E
Slovak Republic
E 4 4
4 –
E
Slovenia
E 4 4
4 –
E
South Africa
E 4 4
4 –
H
Spain
H 4 4
4 4
O
Sri Lanka
O 4 4
4 –
M
Swaziland
M 4 4
4 –
H
SwedenH 4 4
4 4
H
Switzerland
H 4 4
4 4
P
Taiwan
F 4 4
4 4
M
TanzaniaM 4 4
4 –
J
ThailandJ 4 4
4 4
I
Trinidad and Tobago 2I 4 4
– –
K
Turkey
K 4 4
4 –
2
I
Turks and Caicos Islands I 4 4
– –
M
Uganda
M 4 4
4 –
M
Ukraine
M 4 4
4 –
K
K 4 4
4 4
L
Uruguay 2L 4 4
– –
I
U.S. Virgin Islands 2I 4 4
– –
M
Uzbekistan
M 4 4
4 –
D
Vatican City
D 4 4
4 4
L
Venezuela
L 4 4
4 –
J
Vietnam
J 4 4
4 4
D
Wales (U.K.)
D 4 4
4 4
K
Yemen Arab Republic K 4 4
– –
M
Zambia
M 4 4
4 –
M
Zimbabwe
M 4 4
4 –
Contents E
Services E
Rates E
Terms E
Index E
Canada Zones: U.S. Export
These zones apply for shipments to Canada via FedEx International First, FedEx International Priority, FedEx International
Economy,1 FedEx International Priority Freight, FedEx International Economy Freight and FedEx International Ground.®
Determine FedEx
Express Rates
Zone A is for markets such as Calgary,
Hull, Kitchener, Montreal, Niagara,
Oshawa, Ottawa, Toronto, Vancouver,
Windsor and Winnipeg. Zone B is for
more-remote locations.
Destination
3. Go to pp. 67–68 to determine
FedEx International First, FedEx
International Priority and FedEx
International Economy door-to-door
2. Determine your total shipment
rates. Go to p. 103 to determine
weight. For FedEx International
FedEx International Priority Freight
Priority Freight and FedEx
and FedEx International Economy
International Economy Freight,
Freight rates.
determine your service option (doorto-door, dropoff, hold-at-location,
or dropoff and hold-at-location).
1. Find the zone for your destination
postal code in Canada in the
table below.
Zone 2
ExpressGround
Newfoundland
B54
A0A–A9Z 3
Nova Scotia
B0A–B9Z
B
54
Prince Edward Island
C0A–C9Z
B
54
New Brunswick
E0A–E9Z
B
54
Quebec (Express)
G0A–G9Z
B
H0A–H9Z
A
J0A–J2W
B
J2X–J3G
A
J3H–J3K
B
J3L–J3N
A
J3P–J3T
B
J3V–J4Z
A
J5A–J6H
B
J6J–J6R
A
J6S–J6V
B
J6W–J7R
A
J7S–J8N
B
J8P–J9C
A
J9E–J9Z
B
Quebec (Ground)
G0A
51
G0B–G0L
54
G0M–G0S
51
G0T–G0W
54
G0X–G3K
51
G3L–G4Z
54
G5A
51
G5B–G5T
54
G5V–G6Z
51
G7A–G8S
54
G8T–H0L
51
HOM
54
H0N–J0L
51
J0M
54
J0N–J0V
51
J0W–J0Z
54
J1A–J9C
51
J9E
54
Zone 2
Destination
ExpressGround
J9G–J9J
51
J9K–J9Z
54
Ontario (Express)
K0A–K0Z
B
K1A–K2R
A
K2S–L0H
B
L0J
A
L0K–L0N
B
L0P
A
L0R–L1E
B
L1G–L1Z
A
L2A–L2C
B
L2E–L2W
A
L2X–L3N
B
L3P–L3T
A
L3V–L3W
B
L3X–L9T
A
L9V–L9Z
B
M0A–M9Z
A
N0A–N1Z
B
N2A–N2V
A
N2W–N5T
B
N5V–N6N
A
N6P–N8M
B
N8N–N9K
A
N9L–P9Z
B
Ontario (Ground)
K0A–K0H
51
K0J
54
K0K–K7T
51
K7V–K8H
54
K8J–N9Z
51
P0A–P9Z
54
Manitoba
R0A–R2B
B
54
R2C–R4A
A
51
R4B–R9Z
B
54
Saskatchewan (Express)
S0A–S9Z
B
Saskatchewan (Ground)
S0A–S4M
54
S4N–S4Z
51
S5A–S7G
54
Determine FedEx International
Ground Rates
postal code in Canada in the
table below.
2. Determine your package weight.
3. Go to p. 112 to determine your
door-to-door rate.
Zone 2
Destination
ExpressGround
S7H–S7V
51
S7W–S9Z
54
Alberta (Express)
T0A–T1X
B
T1Y–T3L
A
T3M–T9Z
B
Alberta (Ground)
T0A–T0B
54
T0C
51
T0E–T1X
54
T1Y–T6V
51
T6X–T7W
54
T7X–T8N
51
T8P–T8Z
54
T9A–T9E
51
T9G–T9Z
54
British Columbia
(Express)
V0A–V1L
B
V1M
A
V1N–V2V
B
V2W–V3E
A
V3G
B
V3H–V4S
A
V4T
B
V4V–V7Z
A
V8A–V9Z
B
British Columbia
(Ground)
V0A–V0L
54
V0M
51
V0N–V1L
54
V1M
51
V1N–V2V
54
V2W–V3E
51
V3G
54
V3H–V7Z
51
V8A–V8K
54
V8L–V9E
51
V9G–V9Z
54
Northwest Territories,
Nunavut and Yukon
B54
X0A–Y9Z 3
T here is no FedEx Envelope or
FedEx Pak pricing for FedEx
International Economy. The
1-lb. rate will apply for items
in any packaging up to 1 lb.
2
Country and zone alignments
are subject to change
without notice.
3
FedEx International Ground
packages destined to Labrador
(postal codes A0K, A0P–A0R
and A2V) and the Northwest
Territories, Nunavut and Yukon
(postal codes X0A–Y9Z) have
a maximum 70-lb. weight limit
and will incur an additional $65
charge over the Zone 54 rate.
1
Note: Canada postal code sequences vary by FedEx Express and FedEx Ground zone.
28
Contents E
Services E
U.S. Express Package Rates: Zone 2
Rates E
Terms E
Index E
1
Shipments moving generally 0–150 miles from origin to destination anywhere in the contiguous U.S.
Delivery
Commitment 2
Shipments in All Other Packaging / Maximum Weight in Lbs.
FedEx®
Envelope
up to 8 oz.
FedEx® Pak
1 lb.
2 lbs.
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
49
Next day by
8 or 8:30 a.m.
Next day by
10:30 a.m.
Next day by
3 p.m.3
2nd day by
10:30 a.m.
FedEx
First
Overnight®
FedEx
Priority
Overnight®
FedEx
Standard
Overnight®
FedEx
FedEx
2Day® A.M. 2Day®
$
49.77
$
**
$
54.09
21.77
$
**
$
26.09
21.27
$
**
$
23.83
$
2nd day by
4:30 p.m.3
FedEx
Express
Saver®
17.26
***
**
**
18.04
$
3rd day by
4:30 p.m.3
15.69
***
**
$
14.83
54.43
26.43
25.17
18.35
15.96
15.10
57.59
29.59
27.36
18.66
16.23
15.53
59.90
31.90
29.50
19.23
16.72
15.80
60.60
32.60
30.03
19.79
17.21
16.07
64.92
36.92
31.69
20.65
17.96
17.37
65.36
37.36
32.71
21.53
18.72
17.64
65.70
37.70
34.42
22.39
19.47
18.33
66.18
38.18
35.64
23.58
20.50
18.60
66.52
38.52
35.97
24.69
21.47
18.87
71.48
43.48
38.37
25.81
22.44
22.17
73.28
45.28
39.65
27.17
23.63
22.65
73.90
45.90
40.08
29.10
25.30
24.70
74.67
46.67
41.63
30.52
26.54
24.97
75.01
47.01
43.24
31.69
27.56
25.24
76.73
48.73
44.14
32.44
28.21
26.65
80.93
52.93
46.39
33.43
29.07
27.51
81.36
53.36
47.78
34.56
30.05
29.24
81.70
53.70
49.06
35.91
31.23
29.99
81.98
53.98
49.97
37.16
32.31
30.26
84.34
56.34
51.31
38.89
33.82
32.31
86.92
58.92
53.12
40.08
34.85
33.23
87.25
59.25
54.03
41.07
35.71
34.68
88.82
60.82
55.37
42.00
36.52
35.55
89.14
61.14
56.65
43.37
37.71
35.82
92.88
64.88
57.88
44.67
38.84
38.08
93.26
65.26
58.84
46.09
40.08
39.32
94.63
66.63
60.66
47.58
41.37
40.51
94.96
66.96
61.94
48.89
42.51
41.70
95.26
67.26
62.96
49.75
43.26
41.97
97.82
69.82
64.14
51.24
44.56
42.67
99.83
71.83
65.47
51.99
45.21
44.72
101.53
73.53
66.91
53.48
46.50
45.96
103.12
75.12
68.09
55.15
47.96
46.88
104.72
76.72
70.01
56.27
48.93
47.79
107.91
79.91
71.30
57.13
49.68
49.14
108.47
80.47
72.63
58.19
50.60
49.41
108.79
80.79
73.92
59.18
51.46
49.68
111.30
83.30
75.79
61.04
53.08
49.95
111.62
83.62
77.02
62.59
54.43
50.22
115.32
87.32
78.35
64.20
55.83
54.54
116.60
88.60
79.80
65.26
56.75
55.51
118.97
90.97
81.13
66.63
57.94
56.59
121.03
93.03
82.52
67.75
58.91
57.51
122.31
94.31
83.86
68.06
59.18
57.78
124.89
96.89
85.14
70.16
61.01
58.91
126.07
98.07
86.96
71.66
62.31
59.18
126.39
98.39
88.24
73.08
63.55
59.45
126.71
98.71
89.58
74.57
64.84
59.72
29
F or FedEx Express Multiweight® per-pound rates, see pp. 56–57.
Some exceptions apply. See fedex.com/uspackages for details.
3
By 8 p.m. to residences.
* Based on the package weight, the corresponding rate applies.
Any fraction of a pound is rounded up to the next-higher pound.
** One-pound rate applies.
1
2
Contents E
Services E
Rates E
Terms E
Index E
1
Delivery
Commitment 2
Service
50 lbs.
51
52
53
54
55
56
57
58
59
60
61
62
63
64
65
66
67
68
69
70
71
72
73
74
75
76
77
78
79
80
81
82
83
84
85
86
87
88
89
90
91
92
93
94
95
96
97
98
99
100
Next day by
8 or 8:30 a.m.
Next day by
10:30 a.m.
Next day by
3 p.m.3
2nd day by
10:30 a.m.
FedEx
First
Overnight®
FedEx
Priority
Overnight®
FedEx
Standard
Overnight®
FedEx
FedEx
2Day® A.M. 2Day®
$
127.19
$
99.19
$
91.34
$
75.62
2nd day by
4:30 p.m.3
$
3rd day by
4:30 p.m.3
FedEx
Express
Saver®
65.76
$
59.99
136.72
108.72
92.62
76.74
66.73
62.93
138.37
110.37
94.49
77.61
67.49
63.23
139.60
111.60
96.21
79.17
68.84
65.76
139.92
111.92
97.48
80.28
69.81
66.03
140.33
112.33
99.36
81.77
71.10
66.84
148.47
120.47
101.18
83.06
72.23
67.11
149.58
121.58
103.37
84.07
73.10
68.03
149.90
121.90
105.61
85.62
74.45
68.30
150.22
122.22
107.43
86.48
75.20
68.57
150.54
122.54
109.09
86.79
75.47
68.84
156.94
128.94
111.01
89.15
77.52
72.61
158.43
130.43
114.06
89.83
78.11
73.80
158.78
130.78
115.77
90.14
78.38
76.44
165.38
137.38
116.36
90.45
78.65
76.71
166.04
138.04
119.88
95.29
82.86
76.98
166.36
138.36
122.07
96.47
83.89
77.25
167.68
139.68
123.84
97.34
84.64
77.52
170.88
142.88
126.08
98.52
85.67
77.79
171.20
143.20
128.38
100.13
87.07
78.06
171.52
143.52
130.95
101.68
88.42
80.16
175.62
147.62
133.46
101.99
88.69
80.43
176.90
148.90
136.24
102.30
88.96
80.70
177.22
149.22
138.22
102.61
89.23
85.55
177.54
149.54
138.75
102.93
89.50
86.04
177.97
149.97
142.92
106.58
92.68
86.31
186.42
158.42
143.34
106.95
93.00
86.58
187.27
159.27
145.65
107.26
93.27
86.85
187.59
159.59
150.08
108.26
94.14
87.12
187.91
159.91
151.94
111.06
96.57
87.39
188.57
160.57
152.27
111.37
96.84
87.66
201.65
173.65
156.76
112.36
97.70
87.93
202.96
174.96
160.35
113.47
98.67
90.47
203.28
175.28
162.59
115.46
100.40
92.46
203.60
175.60
164.41
115.77
100.67
92.73
203.92
175.92
165.16
121.53
105.68
93.00
207.72
179.72
168.74
123.21
107.14
95.22
208.10
180.10
170.44
124.09
107.90
95.49
208.42
180.42
170.77
125.13
108.81
95.76
208.74
180.74
174.70
126.06
109.62
96.03
209.22
181.22
175.10
126.37
109.89
96.30
218.32
190.32
175.43
126.68
110.16
98.55
219.23
191.23
179.64
126.99
110.43
98.82
219.55
191.55
182.98
128.42
111.67
99.09
219.87
191.87
183.32
130.34
113.34
99.36
220.41
192.41
183.65
130.65
113.61
100.21
231.13
203.13
183.98
133.76
116.31
102.91
233.39
205.39
184.31
134.07
116.58
103.18
233.71
205.71
190.09
134.38
116.85
107.30
235.86
207.86
190.67
134.69
117.12
109.00
239.00
211.00
191.00
138.00
120.00
113.00
30
F or FedEx Express Multiweight per-pound rates, see pp. 56–57.
3
1
2
Contents E
Services E
Rates E
Terms E
Index E
1
Delivery
Commitment 2
Service
101 lbs.
102
103
104
105
106
107
108
109
110
111
112
113
114
115
116
117
118
119
120
121
122
123
124
125
126
127
128
129
130
131
132
133
134
135
136
137
138
139
140
141
142
143
144
145
146
147
148
149
150
Next day by
8 or 8:30 a.m.
Next day by
10:30 a.m.
Next day by
3 p.m.3
2nd day by
10:30 a.m.
FedEx
First
Overnight®
FedEx
Priority
Overnight®
FedEx
Standard
Overnight®
FedEx
FedEx
2Day® A.M. 2Day®
$
241.39
$
213.11
$
192.91
$
139.38
2nd day by
4:30 p.m.3
$
121.20
3rd day by
4:30 p.m.3
FedEx
Express
Saver®
$
114.13
243.78
215.22
194.82
140.76
122.40
115.26
246.17
217.33
196.73
142.14
123.60
116.39
248.56
219.44
198.64
143.52
124.80
117.52
250.95
221.55
200.55
144.90
126.00
118.65
253.34
223.66
202.46
146.28
127.20
119.78
255.73
225.77
204.37
147.66
128.40
120.91
258.12
227.88
206.28
149.04
129.60
122.04
260.51
229.99
208.19
150.42
130.80
123.17
262.90
232.10
210.10
151.80
132.00
124.30
265.29
234.21
212.01
153.18
133.20
125.43
267.68
236.32
213.92
154.56
134.40
126.56
270.07
238.43
215.83
155.94
135.60
127.69
272.46
240.54
217.74
157.32
136.80
128.82
274.85
242.65
219.65
158.70
138.00
129.95
277.24
244.76
221.56
160.08
139.20
131.08
279.63
246.87
223.47
161.46
140.40
132.21
282.02
248.98
225.38
162.84
141.60
133.34
284.41
251.09
227.29
164.22
142.80
134.47
286.80
253.20
229.20
165.60
144.00
135.60
289.19
255.31
231.11
166.98
145.20
136.73
291.58
257.42
233.02
168.36
146.40
137.86
293.97
259.53
234.93
169.74
147.60
138.99
296.36
261.64
236.84
171.12
148.80
140.12
298.75
263.75
238.75
172.50
150.00
141.25
301.14
265.86
240.66
173.88
151.20
142.38
303.53
267.97
242.57
175.26
152.40
143.51
305.92
270.08
244.48
176.64
153.60
144.64
308.31
272.19
246.39
178.02
154.80
145.77
310.70
274.30
248.30
179.40
156.00
146.90
313.09
276.41
250.21
180.78
157.20
148.03
315.48
278.52
252.12
182.16
158.40
149.16
317.87
280.63
254.03
183.54
159.60
150.29
320.26
282.74
255.94
184.92
160.80
151.42
322.65
284.85
257.85
186.30
162.00
152.55
325.04
286.96
259.76
187.68
163.20
153.68
327.43
289.07
261.67
189.06
164.40
154.81
329.82
291.18
263.58
190.44
165.60
155.94
332.21
293.29
265.49
191.82
166.80
157.07
334.60
295.40
267.40
193.20
168.00
158.20
336.99
297.51
269.31
194.58
169.20
159.33
339.38
299.62
271.22
195.96
170.40
160.46
341.77
301.73
273.13
197.34
171.60
161.59
344.16
303.84
275.04
198.72
172.80
162.72
346.55
305.95
276.95
200.10
174.00
163.85
348.94
308.06
278.86
201.48
175.20
164.98
351.33
310.17
280.77
202.86
176.40
166.11
353.72
312.28
282.68
204.24
177.60
167.24
356.11
314.39
284.59
205.62
178.80
168.37
358.50
316.50
286.50
207.00
180.00
169.50
31
3
1
2
Contents E
Services E
Rates E
Terms E
Index E
1
Delivery
Commitment 2
FedEx®
Envelope
up to 8 oz.
FedEx® Pak
1 lb.
2 lbs.
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
49
Next day by
8 or 8:30 a.m.
Next day by
10:30 a.m.
Next day by
3 p.m.3
2nd day by
10:30 a.m.
FedEx
First
Overnight®
FedEx
Priority
Overnight®
FedEx
Standard
Overnight®
FedEx
FedEx
2Day® A.M. 2Day®
$
53.94
$
**
$
64.64
25.94
$
**
$
36.64
25.38
$
**
$
32.39
$
2nd day by
4:30 p.m.3
FedEx
Express
Saver®
17.97
***
**
**
18.79
$
3rd day by
4:30 p.m.3
16.34
***
**
$
14.88
67.12
39.12
34.31
19.17
16.67
15.15
70.36
42.36
36.29
19.79
17.21
16.56
72.63
44.63
38.47
20.47
17.80
17.10
73.36
45.36
38.80
21.15
18.39
17.37
76.87
48.87
44.20
21.95
19.09
18.93
79.62
51.62
46.12
24.07
20.93
20.77
81.10
53.10
47.46
26.24
22.82
22.71
81.45
53.45
49.49
27.42
23.84
22.98
81.86
53.86
51.47
29.22
25.41
23.25
90.06
62.06
53.71
30.76
26.75
25.67
92.12
64.12
56.44
32.57
28.32
28.21
94.51
66.51
59.27
34.25
29.78
29.67
94.86
66.86
61.57
36.04
31.34
29.98
95.21
67.21
63.71
36.92
32.10
31.83
102.18
74.18
64.30
38.15
33.17
32.85
104.45
76.45
66.43
39.27
34.15
33.88
104.89
76.89
67.18
40.57
35.28
34.95
105.24
77.24
70.01
41.69
36.25
36.14
105.56
77.56
72.10
43.48
37.81
37.71
109.12
81.12
73.49
45.16
39.27
39.16
113.62
85.62
75.04
47.33
41.16
41.05
114.07
86.07
76.48
48.39
42.08
41.97
114.42
86.42
77.76
50.31
43.75
43.59
114.77
86.77
79.37
51.74
44.99
44.88
121.67
93.67
81.61
53.16
46.23
46.12
122.36
94.36
83.86
54.72
47.58
47.26
122.70
94.70
86.05
56.51
49.14
48.71
123.04
95.04
87.65
57.57
50.06
49.90
123.34
95.34
88.62
59.12
51.41
51.25
126.03
98.03
89.63
61.11
53.14
52.76
128.37
100.37
91.18
62.47
54.32
54.16
134.03
106.03
93.00
64.09
55.73
55.56
134.60
106.60
95.08
65.26
56.75
55.83
134.92
106.92
96.95
67.25
58.48
58.31
137.02
109.02
99.04
68.74
59.77
59.61
144.32
116.32
100.37
69.72
60.63
60.04
145.05
117.05
102.41
70.78
61.55
60.31
145.37
117.37
104.81
72.65
63.17
60.58
145.69
117.69
107.32
74.57
64.84
60.85
151.28
123.28
108.71
76.37
66.41
66.25
151.84
123.84
110.32
78.23
68.03
67.86
153.83
125.83
112.67
79.84
69.43
69.27
160.43
132.43
114.70
80.83
70.29
69.75
165.57
137.57
117.16
82.82
72.02
70.24
166.09
138.09
119.14
83.75
72.83
70.51
168.11
140.11
121.59
85.42
74.28
70.78
168.43
140.43
124.00
87.47
76.06
71.05
168.75
140.75
126.46
89.46
77.79
71.32
32
3
1
2
Contents E
Services E
Rates E
Terms E
Index E
1
Delivery
Commitment 2
Service
50 lbs.
51
52
53
54
55
56
57
58
59
60
61
62
63
64
65
66
67
68
69
70
71
72
73
74
75
76
77
78
79
80
81
82
83
84
85
86
87
88
89
90
91
92
93
94
95
96
97
98
99
100
Next day by
8 or 8:30 a.m.
Next day by
10:30 a.m.
Next day by
3 p.m.3
2nd day by
10:30 a.m.
FedEx
First
Overnight®
FedEx
Priority
Overnight®
FedEx
Standard
Overnight®
FedEx
FedEx
2Day® A.M. 2Day®
$
169.35
$
141.35
$
128.33
$
90.57
2nd day by
4:30 p.m.3
$
3rd day by
4:30 p.m.3
FedEx
Express
Saver®
78.76
$
71.59
181.31
153.31
130.79
91.63
79.68
76.53
187.59
159.59
132.76
93.00
80.87
77.72
190.18
162.18
135.54
94.85
82.48
82.27
190.50
162.50
138.22
96.40
83.83
83.13
193.31
165.31
141.10
98.08
85.29
83.89
196.43
168.43
143.51
99.33
86.37
84.16
204.32
176.32
146.55
100.94
87.77
84.43
205.11
177.11
149.92
102.67
89.28
84.70
205.43
177.43
153.77
103.91
90.36
84.97
205.75
177.75
157.19
104.85
91.17
85.29
211.34
183.34
160.13
106.27
92.41
91.69
214.61
186.61
162.43
108.32
94.19
92.33
218.30
190.30
165.64
110.00
95.65
95.43
224.33
196.33
166.33
111.11
96.62
96.35
225.67
197.67
171.48
113.41
98.62
98.35
226.21
198.21
172.00
114.46
99.53
99.26
236.99
208.99
178.79
116.76
101.53
99.53
238.30
210.30
182.10
117.69
102.34
99.80
238.62
210.62
185.09
118.81
103.31
100.07
238.94
210.94
188.94
121.22
105.41
103.26
239.26
211.26
191.93
122.90
106.87
106.19
245.46
217.46
194.93
123.83
107.68
106.49
250.35
222.35
199.30
124.14
107.95
106.76
250.84
222.84
199.74
124.45
108.22
107.03
251.16
223.16
205.08
127.60
110.96
107.30
257.36
229.36
205.62
127.93
111.24
107.57
265.05
237.05
206.10
128.24
111.51
107.84
267.75
239.75
215.51
128.60
111.83
108.11
268.07
240.07
219.46
135.75
118.04
108.38
268.68
240.68
222.99
137.05
119.17
108.65
280.88
252.88
226.78
137.36
119.44
110.45
282.10
254.10
230.42
140.33
122.03
115.58
282.42
254.42
234.16
140.65
122.30
116.10
282.74
254.74
237.79
140.96
122.57
118.85
283.13
255.13
241.70
144.18
125.37
124.40
286.25
258.25
245.17
146.11
127.05
124.96
291.70
263.70
249.13
149.02
129.58
125.56
292.43
264.43
253.03
149.76
130.23
125.83
292.75
264.75
256.72
151.81
132.01
126.10
293.29
265.29
257.09
152.12
132.28
126.40
303.91
275.91
264.36
152.43
132.55
132.25
304.98
276.98
266.04
152.82
132.89
132.84
305.30
277.30
266.39
153.13
133.16
133.11
307.70
279.70
273.39
155.66
135.36
133.38
308.36
280.36
274.99
155.97
135.63
133.65
321.47
293.47
275.32
156.29
135.90
133.92
322.79
294.79
280.79
156.60
136.17
134.19
323.11
295.11
281.34
156.91
136.44
134.46
323.49
295.49
281.67
157.24
136.73
134.73
331.00
303.00
282.00
158.00
137.00
135.00
33
3
1
2
Contents E
Services E
Rates E
Terms E
Index E
1
Delivery
Commitment 2
Service
101 lbs.
102
103
104
105
106
107
108
109
110
111
112
113
114
115
116
117
118
119
120
121
122
123
124
125
126
127
128
129
130
131
132
133
134
135
136
137
138
139
140
141
142
143
144
145
146
147
148
149
150
Next day by
8 or 8:30 a.m.
Next day by
10:30 a.m.
Next day by
3 p.m.3
2nd day by
10:30 a.m.
FedEx
First
Overnight®
FedEx
Priority
Overnight®
FedEx
Standard
Overnight®
FedEx
FedEx
2Day® A.M. 2Day®
$
334.31
$
306.03
$
284.82
$
159.58
2nd day by
4:30 p.m.3
$
138.37
3rd day by
4:30 p.m.3
FedEx
Express
Saver®
$
136.35
337.62
309.06
287.64
161.16
139.74
137.70
340.93
312.09
290.46
162.74
141.11
139.05
344.24
315.12
293.28
164.32
142.48
140.40
347.55
318.15
296.10
165.90
143.85
141.75
350.86
321.18
298.92
167.48
145.22
143.10
354.17
324.21
301.74
169.06
146.59
144.45
357.48
327.24
304.56
170.64
147.96
145.80
360.79
330.27
307.38
172.22
149.33
147.15
364.10
333.30
310.20
173.80
150.70
148.50
367.41
336.33
313.02
175.38
152.07
149.85
370.72
339.36
315.84
176.96
153.44
151.20
374.03
342.39
318.66
178.54
154.81
152.55
377.34
345.42
321.48
180.12
156.18
153.90
380.65
348.45
324.30
181.70
157.55
155.25
383.96
351.48
327.12
183.28
158.92
156.60
387.27
354.51
329.94
184.86
160.29
157.95
390.58
357.54
332.76
186.44
161.66
159.30
393.89
360.57
335.58
188.02
163.03
160.65
397.20
363.60
338.40
189.60
164.40
162.00
400.51
366.63
341.22
191.18
165.77
163.35
403.82
369.66
344.04
192.76
167.14
164.70
407.13
372.69
346.86
194.34
168.51
166.05
410.44
375.72
349.68
195.92
169.88
167.40
413.75
378.75
352.50
197.50
171.25
168.75
417.06
381.78
355.32
199.08
172.62
170.10
420.37
384.81
358.14
200.66
173.99
171.45
423.68
387.84
360.96
202.24
175.36
172.80
426.99
390.87
363.78
203.82
176.73
174.15
430.30
393.90
366.60
205.40
178.10
175.50
433.61
396.93
369.42
206.98
179.47
176.85
436.92
399.96
372.24
208.56
180.84
178.20
440.23
402.99
375.06
210.14
182.21
179.55
443.54
406.02
377.88
211.72
183.58
180.90
446.85
409.05
380.70
213.30
184.95
182.25
450.16
412.08
383.52
214.88
186.32
183.60
453.47
415.11
386.34
216.46
187.69
184.95
456.78
418.14
389.16
218.04
189.06
186.30
460.09
421.17
391.98
219.62
190.43
187.65
463.40
424.20
394.80
221.20
191.80
189.00
466.71
427.23
397.62
222.78
193.17
190.35
470.02
430.26
400.44
224.36
194.54
191.70
473.33
433.29
403.26
225.94
195.91
193.05
476.64
436.32
406.08
227.52
197.28
194.40
479.95
439.35
408.90
229.10
198.65
195.75
483.26
442.38
411.72
230.68
200.02
197.10
486.57
445.41
414.54
232.26
201.39
198.45
489.88
448.44
417.36
233.84
202.76
199.80
493.19
451.47
420.18
235.42
204.13
201.15
496.50
454.50
423.00
237.00
205.50
202.50
34
3
1
2
Contents E
Services E
Rates E
Terms E
Index E
1
Shipments moving generally 301– 600 miles from origin to destination anywhere in the contiguous U.S.
Delivery
Commitment 2
FedEx®
Envelope
up to 8 oz.
FedEx® Pak
1 lb.
2 lbs.
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
49
Next day by
8 or 8:30 a.m.
Next day by
10:30 a.m.
Next day by
3 p.m.3
2nd day by
10:30 a.m.
FedEx
First
Overnight®
FedEx
Priority
Overnight®
FedEx
Standard
Overnight®
FedEx
FedEx
2Day® A.M. 2Day®
$
60.04
$
**
$
75.46
32.04
$
**
$
47.46
31.08
$
**
$
44.74
$
2nd day by
4:30 p.m.3
FedEx
Express
Saver®
18.74
***
**
**
19.60
$
3rd day by
4:30 p.m.3
17.04
***
**
$
14.94
79.82
51.82
50.46
19.98
17.37
15.21
85.38
57.38
55.96
21.15
18.39
16.88
92.19
64.19
60.62
22.89
19.90
18.34
94.50
66.50
64.49
24.87
21.63
19.36
101.69
73.69
71.74
27.11
23.57
22.11
104.99
76.99
76.77
29.41
25.57
23.89
109.92
81.92
81.80
31.45
27.35
25.73
116.58
88.58
86.41
33.99
29.56
27.46
117.48
89.48
89.43
36.60
31.83
28.97
130.59
102.59
95.04
38.27
33.28
31.07
132.90
104.90
100.28
40.39
35.12
32.53
135.26
107.26
105.05
41.94
36.47
34.15
143.49
115.49
110.40
44.67
38.84
36.03
144.32
116.32
114.26
46.84
40.73
37.65
153.09
125.09
119.71
48.89
42.51
38.95
156.71
128.71
123.10
50.99
44.34
40.57
157.49
129.49
126.81
52.85
45.96
42.13
163.04
135.04
129.83
54.41
47.31
43.59
163.60
135.60
135.55
56.51
49.14
45.69
171.70
143.70
143.65
58.63
50.98
47.42
178.95
150.95
147.30
60.24
52.38
49.25
183.14
155.14
151.43
62.41
54.27
51.09
186.81
158.81
153.60
64.40
56.00
52.38
188.02
160.02
154.02
65.63
57.07
54.11
196.25
168.25
162.25
68.06
59.18
55.89
200.40
172.40
166.40
69.79
60.69
57.99
205.01
177.01
171.01
71.40
62.09
59.45
209.16
181.16
175.16
73.52
63.93
61.17
209.58
181.58
175.58
76.06
66.14
62.85
217.13
189.13
183.13
78.11
67.92
63.12
221.12
193.12
187.12
80.34
69.86
66.73
224.94
196.94
190.94
82.57
71.80
68.19
229.28
201.28
195.28
84.31
73.31
69.75
229.72
201.72
195.72
86.11
74.88
71.75
237.90
209.90
203.90
87.91
76.44
73.42
242.94
214.94
208.94
90.02
78.28
74.72
246.40
218.40
212.40
92.31
80.27
76.87
250.30
222.30
216.30
93.86
81.62
78.17
250.70
222.70
216.70
96.09
83.56
78.44
258.67
230.67
224.67
97.21
84.53
81.24
263.18
235.18
229.18
99.20
86.26
83.08
267.80
239.80
233.80
100.69
87.56
84.64
271.89
243.89
237.89
102.98
89.55
86.53
276.24
248.24
242.24
104.48
90.85
86.80
280.54
252.54
246.54
106.58
92.68
90.09
282.84
254.84
248.84
108.45
94.30
91.71
283.17
255.17
249.17
110.31
95.92
92.57
283.50
255.50
249.50
112.29
97.64
92.84
35
3
1
2
Contents E
Services E
Rates E
Terms E
Index E
1
Delivery
Commitment 2
Service
50 lbs.
51
52
53
54
55
56
57
58
59
60
61
62
63
64
65
66
67
68
69
70
71
72
73
74
75
76
77
78
79
80
81
82
83
84
85
86
87
88
89
90
91
92
93
94
95
96
97
98
99
100
Next day by
8 or 8:30 a.m.
Next day by
10:30 a.m.
Next day by
3 p.m.3
2nd day by
10:30 a.m.
FedEx
First
Overnight®
FedEx
Priority
Overnight®
FedEx
Standard
Overnight®
FedEx
FedEx
2Day® A.M. 2Day®
$
284.32
$
256.32
$
250.32
$
113.97
2nd day by
4:30 p.m.3
$
3rd day by
4:30 p.m.3
FedEx
Express
Saver®
99.10
$
93.11
300.58
272.58
266.58
115.95
100.83
304.62
276.62
270.62
118.00
102.61
99.64
308.76
280.76
274.76
119.67
104.06
101.20
313.27
285.27
279.27
121.53
105.68
101.47
318.83
290.83
284.83
122.77
106.76
104.71
322.57
294.57
288.57
123.08
107.03
105.04
322.95
294.95
288.95
126.74
110.21
107.91
323.28
295.28
289.28
129.04
112.21
108.20
323.61
295.61
289.61
131.53
114.37
108.47
324.65
296.65
290.65
133.63
116.20
108.76
345.32
317.32
311.32
134.65
117.09
114.56
350.14
322.14
316.14
134.96
117.36
116.42
350.67
322.67
316.67
135.27
117.63
116.80
354.44
326.44
319.34
135.62
117.93
117.07
364.54
336.54
330.54
142.51
123.92
121.53
365.67
337.67
331.67
144.30
125.48
121.98
375.84
347.84
341.84
144.61
125.75
122.25
380.41
352.41
346.41
148.61
129.23
126.51
385.07
357.07
351.07
149.02
129.58
126.94
388.92
360.92
354.92
152.92
132.97
128.45
389.31
361.31
355.31
153.31
133.31
132.17
389.64
361.64
355.64
155.16
134.92
133.11
393.57
365.57
359.57
155.47
135.19
133.38
393.99
365.99
359.99
155.78
135.46
133.65
399.07
371.07
365.07
157.64
137.08
133.92
399.58
371.58
365.58
157.95
137.35
134.19
403.97
375.97
369.97
161.10
140.09
134.46
415.18
387.18
381.18
161.43
140.37
134.73
419.67
391.67
385.67
166.95
145.17
135.00
420.32
392.32
386.32
167.51
145.66
135.27
433.32
405.32
399.32
167.82
145.93
135.54
434.63
406.63
400.63
172.22
149.76
140.86
434.96
406.96
400.96
176.79
153.73
144.47
435.58
407.58
401.58
177.25
154.13
153.05
447.93
419.93
413.93
178.99
155.64
154.56
449.17
421.17
415.17
179.30
155.91
155.86
464.75
436.75
430.75
179.61
156.18
156.13
466.31
438.31
432.31
184.26
160.23
156.40
467.89
439.89
433.89
184.82
160.71
156.67
484.47
456.47
450.47
185.13
160.98
156.94
486.13
458.13
452.13
185.44
161.25
160.07
486.84
458.84
452.84
185.75
161.52
160.39
500.93
472.93
466.93
190.68
165.81
165.66
502.34
474.34
468.34
191.18
166.24
166.19
502.67
474.67
468.67
191.49
166.51
166.46
504.79
476.79
470.79
194.56
169.18
169.13
506.37
478.37
472.37
194.87
169.45
169.40
506.70
478.70
472.70
195.18
169.72
169.67
508.20
480.20
474.20
195.74
170.21
169.98
538.00
510.00
504.00
207.00
180.00
176.00
97.81
36
3
1
2
Contents E
Services E
Rates E
Terms E
Index E
1
Delivery
Commitment 2
Service
101 lbs.
102
103
104
105
106
107
108
109
110
111
112
113
114
115
116
117
118
119
120
121
122
123
124
125
126
127
128
129
130
131
132
133
134
135
136
137
138
139
140
141
142
143
144
145
146
147
148
149
150
Next day by
8 or 8:30 a.m.
Next day by
10:30 a.m.
Next day by
3 p.m.3
2nd day by
10:30 a.m.
FedEx
First
Overnight®
FedEx
Priority
Overnight®
FedEx
Standard
Overnight®
FedEx
FedEx
2Day® A.M. 2Day®
$
543.38
$
515.10
$
509.04
$
209.07
2nd day by
4:30 p.m.3
$
181.80
3rd day by
4:30 p.m.3
FedEx
Express
Saver®
$
177.76
548.76
520.20
514.08
211.14
183.60
179.52
554.14
525.30
519.12
213.21
185.40
181.28
559.52
530.40
524.16
215.28
187.20
183.04
564.90
535.50
529.20
217.35
189.00
184.80
570.28
540.60
534.24
219.42
190.80
186.56
575.66
545.70
539.28
221.49
192.60
188.32
581.04
550.80
544.32
223.56
194.40
190.08
586.42
555.90
549.36
225.63
196.20
191.84
591.80
561.00
554.40
227.70
198.00
193.60
597.18
566.10
559.44
229.77
199.80
195.36
602.56
571.20
564.48
231.84
201.60
197.12
607.94
576.30
569.52
233.91
203.40
198.88
613.32
581.40
574.56
235.98
205.20
200.64
618.70
586.50
579.60
238.05
207.00
202.40
624.08
591.60
584.64
240.12
208.80
204.16
629.46
596.70
589.68
242.19
210.60
205.92
634.84
601.80
594.72
244.26
212.40
207.68
640.22
606.90
599.76
246.33
214.20
209.44
645.60
612.00
604.80
248.40
216.00
211.20
650.98
617.10
609.84
250.47
217.80
212.96
656.36
622.20
614.88
252.54
219.60
214.72
661.74
627.30
619.92
254.61
221.40
216.48
667.12
632.40
624.96
256.68
223.20
218.24
672.50
637.50
630.00
258.75
225.00
220.00
677.88
642.60
635.04
260.82
226.80
221.76
683.26
647.70
640.08
262.89
228.60
223.52
688.64
652.80
645.12
264.96
230.40
225.28
694.02
657.90
650.16
267.03
232.20
227.04
699.40
663.00
655.20
269.10
234.00
228.80
704.78
668.10
660.24
271.17
235.80
230.56
710.16
673.20
665.28
273.24
237.60
232.32
715.54
678.30
670.32
275.31
239.40
234.08
720.92
683.40
675.36
277.38
241.20
235.84
726.30
688.50
680.40
279.45
243.00
237.60
731.68
693.60
685.44
281.52
244.80
239.36
737.06
698.70
690.48
283.59
246.60
241.12
742.44
703.80
695.52
285.66
248.40
242.88
747.82
708.90
700.56
287.73
250.20
244.64
753.20
714.00
705.60
289.80
252.00
246.40
758.58
719.10
710.64
291.87
253.80
248.16
763.96
724.20
715.68
293.94
255.60
249.92
769.34
729.30
720.72
296.01
257.40
251.68
774.72
734.40
725.76
298.08
259.20
253.44
780.10
739.50
730.80
300.15
261.00
255.20
785.48
744.60
735.84
302.22
262.80
256.96
790.86
749.70
740.88
304.29
264.60
258.72
796.24
754.80
745.92
306.36
266.40
260.48
801.62
759.90
750.96
308.43
268.20
262.24
807.00
765.00
756.00
310.50
270.00
264.00
37
3
1
2
Contents E
Services E
Rates E
Terms E
Index E
1
Shipments moving generally 601–1,000 miles from origin to destination anywhere in the contiguous U.S.
Delivery
Commitment 2
FedEx®
Envelope
up to 8 oz.
FedEx® Pak
1 lb.
2 lbs.
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
49
Next day by
8 or 8:30 a.m.
Next day by
10:30 a.m.
Next day by
3 p.m.3
2nd day by
10:30 a.m.
FedEx
First
Overnight®
FedEx
Priority
Overnight®
FedEx
Standard
Overnight®
FedEx
FedEx
2Day® A.M. 2Day®
$
62.14
$
**
$
81.16
34.14
$
**
$
53.16
32.88
$
**
$
48.74
$
2nd day by
4:30 p.m.3
FedEx
Express
Saver®
20.82
***
**
**
21.77
$
3rd day by
4:30 p.m.3
18.93
***
**
$
15.05
85.08
57.08
53.93
23.20
20.17
15.32
93.23
65.23
59.75
25.55
22.22
16.99
99.42
71.42
65.47
29.83
25.94
19.09
101.97
73.97
71.19
33.12
28.80
20.93
112.29
84.29
75.89
36.17
31.45
23.41
116.42
88.42
82.47
39.51
34.36
25.14
124.31
96.31
87.81
43.11
37.49
27.02
128.28
100.28
93.43
46.28
40.24
29.18
129.08
101.08
98.45
49.44
42.99
31.39
145.01
117.01
103.74
52.85
45.96
33.17
150.47
122.47
108.50
55.83
48.55
35.12
156.03
128.03
113.52
59.18
51.46
37.17
159.11
131.11
118.33
62.59
54.43
39.38
159.73
131.73
123.09
65.01
56.53
41.10
172.02
144.02
127.63
67.13
58.37
42.40
176.21
148.21
131.75
70.35
61.17
44.45
176.63
148.63
134.48
72.77
63.28
46.12
177.21
149.21
137.31
75.75
65.87
47.79
177.49
149.49
147.94
79.28
68.94
49.79
183.05
155.05
152.86
81.95
71.26
51.46
194.95
166.95
156.39
84.25
73.26
53.14
199.13
171.13
160.35
86.66
75.36
54.70
201.17
173.17
164.35
90.02
78.28
56.75
201.67
173.67
167.67
93.12
80.97
58.69
211.52
183.52
173.17
96.16
83.62
60.58
215.60
187.60
177.56
99.57
86.58
62.63
219.30
191.30
181.19
101.92
88.63
64.20
222.03
194.03
184.77
104.35
90.74
65.87
222.51
194.51
188.51
107.77
93.71
67.92
232.01
204.01
193.70
110.18
95.81
69.48
236.30
208.30
197.87
112.85
98.13
71.32
240.43
212.43
201.93
115.26
100.23
73.26
247.64
219.64
205.56
119.30
103.74
75.04
248.37
220.37
209.73
121.66
105.79
76.93
252.77
224.77
214.06
124.14
107.95
77.20
262.34
234.34
219.19
127.36
110.75
80.49
263.30
235.30
224.43
129.92
112.97
82.38
266.31
238.31
229.14
132.51
115.23
84.21
266.88
238.88
232.88
135.49
117.82
84.97
278.13
250.13
238.97
137.98
119.98
87.99
283.58
255.58
244.31
140.90
122.52
90.25
288.72
260.72
249.34
143.26
124.57
91.93
293.65
265.65
254.20
145.80
126.78
93.81
298.41
270.41
258.91
147.84
128.56
95.86
298.90
270.90
262.33
150.08
130.50
97.54
304.80
276.80
267.19
152.18
132.33
99.64
305.39
277.39
271.31
154.42
134.28
101.31
305.73
277.73
271.73
157.15
136.65
103.20
38
3
1
2
Contents E
Services E
Rates E
Terms E
Index E
1
Delivery
Commitment 2
Service
50 lbs.
51
52
53
54
55
56
57
58
59
60
61
62
63
64
65
66
67
68
69
70
71
72
73
74
75
76
77
78
79
80
81
82
83
84
85
86
87
88
89
90
91
92
93
94
95
96
97
98
99
100
Next day by
8 or 8:30 a.m.
Next day by
10:30 a.m.
Next day by
3 p.m.3
2nd day by
10:30 a.m.
FedEx
First
Overnight®
FedEx
Priority
Overnight®
FedEx
Standard
Overnight®
FedEx
FedEx
2Day® A.M. 2Day®
$
306.63
$
278.63
$
272.38
$
159.76
2nd day by
4:30 p.m.3
$
138.92
3rd day by
4:30 p.m.3
FedEx
Express
Saver®
$
103.47
324.63
296.63
284.78
162.12
140.97
104.08
326.43
298.43
290.23
165.96
144.31
104.37
333.03
305.03
295.25
166.36
144.66
110.16
333.69
305.69
299.69
166.67
144.93
112.21
337.75
309.75
303.75
171.04
148.73
113.88
348.24
320.24
307.87
171.48
149.11
115.93
351.75
323.75
311.88
179.42
156.02
117.71
352.11
324.11
316.31
182.28
158.50
119.55
359.12
331.12
321.34
182.59
158.77
121.11
359.83
331.83
325.83
187.76
163.27
121.38
372.49
344.49
331.65
188.29
163.73
125.48
376.88
348.88
335.98
188.60
164.00
127.21
377.32
349.32
341.22
192.50
167.39
129.21
386.12
358.12
346.40
192.89
167.73
130.93
391.92
363.92
350.80
198.41
172.53
132.39
392.50
364.50
351.32
198.96
173.01
132.66
402.93
374.93
361.58
199.27
173.28
132.93
403.98
375.98
366.77
201.30
175.04
138.03
410.58
382.58
372.11
201.76
175.44
138.54
411.25
383.25
377.25
210.90
183.39
142.05
416.38
388.38
382.38
211.82
184.19
143.23
426.38
398.38
387.61
219.25
190.65
145.23
427.38
399.38
393.33
222.93
193.85
146.95
427.93
399.93
393.93
223.30
194.17
147.28
428.26
400.26
394.26
227.75
198.04
147.55
429.30
401.30
394.59
228.19
198.43
147.82
450.01
422.01
396.48
228.52
198.71
148.09
469.39
441.39
434.28
229.18
199.29
148.36
476.15
448.15
442.05
242.37
210.76
148.63
476.83
448.83
442.83
243.70
211.91
148.90
483.57
455.57
449.57
244.01
212.18
149.46
484.25
456.25
450.25
250.22
217.58
160.66
484.58
456.58
450.58
252.86
219.88
162.55
484.91
456.91
450.91
253.18
220.16
168.64
485.54
457.54
451.54
259.44
225.60
172.47
498.14
470.14
464.14
260.07
226.15
173.93
506.97
478.97
472.97
260.38
226.42
174.20
507.99
479.99
473.99
260.69
226.69
175.76
510.05
482.05
476.05
261.00
226.96
176.03
522.18
494.18
488.18
261.31
227.23
176.30
523.40
495.40
489.40
261.63
227.50
176.57
523.73
495.73
489.73
261.94
227.77
176.84
524.09
496.09
490.09
262.25
228.04
177.11
524.42
496.42
490.42
262.56
228.31
177.43
525.68
497.68
491.68
262.87
228.58
183.83
550.72
522.72
516.72
267.77
232.84
186.05
555.35
527.35
521.35
268.26
233.27
186.32
555.82
527.82
521.82
268.57
233.54
186.59
557.07
529.07
523.07
271.86
236.40
187.09
582.00
554.00
547.00
299.00
260.00
197.00
39
3
1
2
Contents E
Services E
Rates E
Terms E
Index E
1
Delivery
Commitment 2
Service
101 lbs.
102
103
104
105
106
107
108
109
110
111
112
113
114
115
116
117
118
119
120
121
122
123
124
125
126
127
128
129
130
131
132
133
134
135
136
137
138
139
140
141
142
143
144
145
146
147
148
149
150
Next day by
8 or 8:30 a.m.
Next day by
10:30 a.m.
Next day by
3 p.m.3
2nd day by
10:30 a.m.
FedEx
First
Overnight®
FedEx
Priority
Overnight®
FedEx
Standard
Overnight®
FedEx
FedEx
2Day® A.M. 2Day®
$
587.82
$
559.54
$
552.47
$
301.99
2nd day by
4:30 p.m.3
$
262.60
3rd day by
4:30 p.m.3
FedEx
Express
Saver®
$
198.97
593.64
565.08
557.94
304.98
265.20
200.94
599.46
570.62
563.41
307.97
267.80
202.91
605.28
576.16
568.88
310.96
270.40
204.88
611.10
581.70
574.35
313.95
273.00
206.85
616.92
587.24
579.82
316.94
275.60
208.82
622.74
592.78
585.29
319.93
278.20
210.79
628.56
598.32
590.76
322.92
280.80
212.76
634.38
603.86
596.23
325.91
283.40
214.73
640.20
609.40
601.70
328.90
286.00
216.70
646.02
614.94
607.17
331.89
288.60
218.67
651.84
620.48
612.64
334.88
291.20
220.64
657.66
626.02
618.11
337.87
293.80
222.61
663.48
631.56
623.58
340.86
296.40
224.58
669.30
637.10
629.05
343.85
299.00
226.55
675.12
642.64
634.52
346.84
301.60
228.52
680.94
648.18
639.99
349.83
304.20
230.49
686.76
653.72
645.46
352.82
306.80
232.46
692.58
659.26
650.93
355.81
309.40
234.43
698.40
664.80
656.40
358.80
312.00
236.40
704.22
670.34
661.87
361.79
314.60
238.37
710.04
675.88
667.34
364.78
317.20
240.34
715.86
681.42
672.81
367.77
319.80
242.31
721.68
686.96
678.28
370.76
322.40
244.28
727.50
692.50
683.75
373.75
325.00
246.25
733.32
698.04
689.22
376.74
327.60
248.22
739.14
703.58
694.69
379.73
330.20
250.19
744.96
709.12
700.16
382.72
332.80
252.16
750.78
714.66
705.63
385.71
335.40
254.13
756.60
720.20
711.10
388.70
338.00
256.10
762.42
725.74
716.57
391.69
340.60
258.07
768.24
731.28
722.04
394.68
343.20
260.04
774.06
736.82
727.51
397.67
345.80
262.01
779.88
742.36
732.98
400.66
348.40
263.98
785.70
747.90
738.45
403.65
351.00
265.95
791.52
753.44
743.92
406.64
353.60
267.92
797.34
758.98
749.39
409.63
356.20
269.89
803.16
764.52
754.86
412.62
358.80
271.86
808.98
770.06
760.33
415.61
361.40
273.83
814.80
775.60
765.80
418.60
364.00
275.80
820.62
781.14
771.27
421.59
366.60
277.77
826.44
786.68
776.74
424.58
369.20
279.74
832.26
792.22
782.21
427.57
371.80
281.71
838.08
797.76
787.68
430.56
374.40
283.68
843.90
803.30
793.15
433.55
377.00
285.65
849.72
808.84
798.62
436.54
379.60
287.62
855.54
814.38
804.09
439.53
382.20
289.59
861.36
819.92
809.56
442.52
384.80
291.56
867.18
825.46
815.03
445.51
387.40
293.53
873.00
831.00
820.50
448.50
390.00
295.50
40
3
1
2
Contents E
Services E
Rates E
Terms E
Index E
1
Shipments moving generally 1,001–1,400 miles from origin to destination anywhere in the contiguous U.S.
Delivery
Commitment 2
FedEx®
Envelope
up to 8 oz.
FedEx® Pak
1 lb.
2 lbs.
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
49
Next day by
8 or 8:30 a.m.
Next day by
10:30 a.m.
Next day by
3 p.m.3
2nd day by
10:30 a.m.
FedEx
First
Overnight®
FedEx
Priority
Overnight®
FedEx
Standard
Overnight®
FedEx
FedEx
2Day® A.M. 2Day®
$
62.15
$
**
$
83.96
34.15
$
**
$
55.96
33.09
$
**
$
52.42
$
2nd day by
4:30 p.m.3
FedEx
Express
Saver®
25.58
***
**
**
26.74
$
3rd day by
4:30 p.m.3
23.25
***
**
$
17.21
91.32
63.32
59.19
29.59
25.73
18.34
98.15
70.15
65.60
33.99
29.56
21.31
104.67
76.67
71.69
39.27
34.15
23.63
107.58
79.58
76.45
43.86
38.14
26.81
116.16
88.16
82.86
48.76
42.40
29.88
122.40
94.40
88.74
54.84
47.69
33.23
130.82
102.82
94.72
60.67
52.76
36.47
131.81
103.81
100.55
66.01
57.40
39.11
132.85
104.85
103.25
70.47
61.28
41.54
153.65
125.65
112.51
76.06
66.14
44.34
159.73
131.73
118.02
81.95
71.26
47.09
165.08
137.08
122.79
87.29
75.90
50.01
167.13
139.13
127.55
92.62
80.54
52.54
167.62
139.62
131.73
97.52
84.80
55.40
177.42
149.42
136.66
101.81
88.53
57.72
184.14
156.14
139.84
106.40
92.52
60.04
187.59
159.59
142.91
110.80
96.35
62.20
187.97
159.97
146.14
114.84
99.86
64.30
188.28
160.28
153.97
118.93
103.42
66.68
194.41
166.41
162.87
123.15
107.09
69.86
205.43
177.43
167.11
127.18
110.59
72.29
207.97
179.97
169.49
131.77
114.58
75.26
208.89
180.89
175.02
136.55
118.74
77.74
209.58
181.58
175.58
141.01
122.62
79.95
223.38
195.38
183.84
145.80
126.78
82.43
227.46
199.46
187.76
150.75
131.09
84.59
229.44
201.44
192.42
154.61
134.44
87.50
229.78
201.78
195.78
158.76
138.05
90.09
230.52
202.52
196.23
163.10
141.83
92.95
245.20
217.20
205.07
166.83
145.07
95.81
249.48
221.48
209.25
171.73
149.33
98.18
255.47
227.47
215.08
176.32
153.32
101.04
259.97
231.97
219.55
181.65
157.96
103.58
260.42
232.42
220.00
187.12
162.71
105.90
261.89
233.89
227.89
192.14
167.08
108.81
274.00
246.00
233.13
197.35
171.61
111.02
278.77
250.77
237.79
202.38
175.98
113.34
284.30
256.30
243.23
207.28
180.24
116.04
284.86
256.86
243.78
211.99
184.34
118.69
295.13
267.13
253.73
216.78
188.50
120.68
299.68
271.68
258.18
221.42
192.54
123.27
305.24
277.24
263.63
226.63
197.07
125.75
310.04
282.04
268.34
231.04
200.90
128.02
310.52
282.52
268.82
235.26
204.57
130.53
312.30
284.30
278.30
239.23
208.03
130.82
314.90
286.90
280.90
243.88
212.07
136.43
315.23
287.23
281.23
248.23
215.85
139.33
315.56
287.56
281.56
252.45
219.52
139.62
41
3
1
2
Contents E
Services E
Rates E
Terms E
Index E
1
Delivery
Commitment 2
Service
50 lbs.
51
52
53
54
55
56
57
58
59
60
61
62
63
64
65
66
67
68
69
70
71
72
73
74
75
76
77
78
79
80
81
82
83
84
85
86
87
88
89
90
91
92
93
94
95
96
97
98
99
100
Next day by
8 or 8:30 a.m.
Next day by
10:30 a.m.
Next day by
3 p.m.3
2nd day by
10:30 a.m.
FedEx
First
Overnight®
FedEx
Priority
Overnight®
FedEx
Standard
Overnight®
FedEx
FedEx
2Day® A.M. 2Day®
$
316.88
$
288.88
$
282.48
$
256.78
2nd day by
4:30 p.m.3
$
223.29
3rd day by
4:30 p.m.3
FedEx
Express
Saver®
$
139.89
343.28
315.28
300.75
261.00
226.96
144.15
345.92
317.92
304.99
264.98
230.42
150.26
346.25
318.25
306.47
265.39
230.77
150.88
346.58
318.58
306.80
265.96
231.27
151.22
347.46
319.46
307.53
277.36
241.18
157.85
365.06
337.06
322.04
278.51
242.18
159.79
370.06
342.06
328.07
287.56
250.05
160.06
370.56
342.56
335.06
293.02
254.80
164.96
370.89
342.89
336.89
298.48
259.55
165.46
371.55
343.55
337.55
302.84
263.34
168.53
384.63
356.63
350.63
303.28
263.72
174.04
390.19
362.19
356.19
303.95
264.30
177.06
396.23
368.23
362.23
317.09
275.73
180.08
409.25
381.25
365.59
321.75
279.78
182.92
410.56
382.56
366.30
324.96
282.57
183.21
414.69
386.69
380.33
325.28
282.85
185.91
430.23
402.23
386.85
325.59
283.12
186.18
431.79
403.79
392.38
329.94
286.90
186.45
432.23
404.23
392.94
333.97
290.41
186.72
432.56
404.56
398.56
336.00
292.17
191.57
433.13
405.13
399.13
337.08
293.11
192.06
439.65
411.65
400.88
358.54
311.77
201.03
440.31
412.31
406.11
361.08
313.98
201.93
440.64
412.64
406.64
361.39
314.25
202.20
440.97
412.97
406.97
361.70
314.52
202.47
444.11
416.11
410.00
367.39
319.47
202.90
460.98
432.98
426.86
367.97
319.97
203.17
480.88
452.88
446.52
368.97
320.84
203.44
487.78
459.78
453.73
388.94
338.21
203.71
488.47
460.47
454.46
393.16
341.88
203.98
496.57
468.57
462.25
393.59
342.25
204.58
497.38
469.38
463.03
393.90
342.52
216.55
497.71
469.71
463.36
400.11
347.92
222.92
498.17
470.17
463.84
405.86
352.92
223.56
507.36
479.36
473.36
406.43
353.42
226.99
508.32
480.32
474.32
406.74
353.69
227.34
509.01
481.01
475.01
407.05
353.96
228.69
522.81
494.81
488.81
407.36
354.23
228.96
544.80
516.80
510.80
412.39
358.60
229.23
547.00
519.00
513.00
418.14
363.60
229.50
547.50
519.50
513.50
418.72
364.10
229.77
557.49
529.49
523.49
419.03
364.37
234.07
558.49
530.49
524.49
419.34
364.64
234.50
558.82
530.82
524.82
419.65
364.91
234.77
559.15
531.15
525.15
420.92
366.02
235.41
563.18
535.18
529.18
446.42
388.19
248.13
568.64
540.64
534.64
448.97
390.41
249.41
588.21
560.21
553.88
449.81
391.14
249.75
590.17
562.17
555.81
466.50
405.65
256.47
600.00
572.00
566.00
485.00
421.00
276.00
42
3
1
2
Contents E
Services E
Rates E
Terms E
Index E
1
Delivery
Commitment 2
Service
101 lbs.
102
103
104
105
106
107
108
109
110
111
112
113
114
115
116
117
118
119
120
121
122
123
124
125
126
127
128
129
130
131
132
133
134
135
136
137
138
139
140
141
142
143
144
145
146
147
148
149
150
Next day by
8 or 8:30 a.m.
Next day by
10:30 a.m.
Next day by
3 p.m.3
2nd day by
10:30 a.m.
FedEx
First
Overnight®
FedEx
Priority
Overnight®
FedEx
Standard
Overnight®
FedEx
FedEx
2Day® A.M. 2Day®
$
606.00
$
577.72
$
571.66
$
489.85
2nd day by
4:30 p.m.3
$
425.21
3rd day by
4:30 p.m.3
FedEx
Express
Saver®
$
278.76
612.00
583.44
577.32
494.70
429.42
281.52
618.00
589.16
582.98
499.55
433.63
284.28
624.00
594.88
588.64
504.40
437.84
287.04
630.00
600.60
594.30
509.25
442.05
289.80
636.00
606.32
599.96
514.10
446.26
292.56
642.00
612.04
605.62
518.95
450.47
295.32
648.00
617.76
611.28
523.80
454.68
298.08
654.00
623.48
616.94
528.65
458.89
300.84
660.00
629.20
622.60
533.50
463.10
303.60
666.00
634.92
628.26
538.35
467.31
306.36
672.00
640.64
633.92
543.20
471.52
309.12
678.00
646.36
639.58
548.05
475.73
311.88
684.00
652.08
645.24
552.90
479.94
314.64
690.00
657.80
650.90
557.75
484.15
317.40
696.00
663.52
656.56
562.60
488.36
320.16
702.00
669.24
662.22
567.45
492.57
322.92
708.00
674.96
667.88
572.30
496.78
325.68
714.00
680.68
673.54
577.15
500.99
328.44
720.00
686.40
679.20
582.00
505.20
331.20
726.00
692.12
684.86
586.85
509.41
333.96
732.00
697.84
690.52
591.70
513.62
336.72
738.00
703.56
696.18
596.55
517.83
339.48
744.00
709.28
701.84
601.40
522.04
342.24
750.00
715.00
707.50
606.25
526.25
345.00
756.00
720.72
713.16
611.10
530.46
347.76
762.00
726.44
718.82
615.95
534.67
350.52
768.00
732.16
724.48
620.80
538.88
353.28
774.00
737.88
730.14
625.65
543.09
356.04
780.00
743.60
735.80
630.50
547.30
358.80
786.00
749.32
741.46
635.35
551.51
361.56
792.00
755.04
747.12
640.20
555.72
364.32
798.00
760.76
752.78
645.05
559.93
367.08
804.00
766.48
758.44
649.90
564.14
369.84
810.00
772.20
764.10
654.75
568.35
372.60
816.00
777.92
769.76
659.60
572.56
375.36
822.00
783.64
775.42
664.45
576.77
378.12
828.00
789.36
781.08
669.30
580.98
380.88
834.00
795.08
786.74
674.15
585.19
383.64
840.00
800.80
792.40
679.00
589.40
386.40
846.00
806.52
798.06
683.85
593.61
389.16
852.00
812.24
803.72
688.70
597.82
391.92
858.00
817.96
809.38
693.55
602.03
394.68
864.00
823.68
815.04
698.40
606.24
397.44
870.00
829.40
820.70
703.25
610.45
400.20
876.00
835.12
826.36
708.10
614.66
402.96
882.00
840.84
832.02
712.95
618.87
405.72
888.00
846.56
837.68
717.80
623.08
408.48
894.00
852.28
843.34
722.65
627.29
411.24
900.00
858.00
849.00
727.50
631.50
414.00
43
3
1
2
Contents E
Services E
Rates E
Terms E
Index E
1
Delivery
Commitment 2
FedEx®
Envelope
up to 8 oz.
FedEx® Pak
1 lb.
2 lbs.
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
49
Next day by
8 or 8:30 a.m.
Next day by
10:30 a.m.
Next day by
3 p.m.3
2nd day by
10:30 a.m.
FedEx
First
Overnight®
FedEx
Priority
Overnight®
FedEx
Standard
Overnight®
FedEx
FedEx
2Day® A.M. 2Day®
$
65.40
$
**
$
89.73
37.40
$
**
$
61.73
35.58
$
**
$
55.86
$
2nd day by
4:30 p.m.3
FedEx
Express
Saver®
26.99
***
**
**
28.22
$
3rd day by
4:30 p.m.3
24.54
***
**
$
17.91
93.97
65.97
61.58
32.50
28.26
19.96
102.81
74.81
67.77
37.65
32.74
22.33
109.25
81.25
73.75
42.99
37.38
25.51
111.66
83.66
78.63
47.89
41.64
28.16
122.46
94.46
84.19
53.22
46.28
31.29
126.59
98.59
90.54
59.06
51.36
35.39
132.41
104.41
96.95
65.08
56.59
38.73
139.56
111.56
103.35
71.35
62.04
42.51
140.62
112.62
109.34
77.61
67.49
45.74
161.80
133.80
115.80
83.19
72.34
49.04
165.82
137.82
122.10
89.22
77.58
52.16
173.08
145.08
128.56
93.55
81.35
54.92
175.81
147.81
134.17
98.45
85.61
57.83
176.41
148.41
138.62
102.80
89.39
60.26
188.38
160.38
142.22
108.08
93.98
63.39
190.07
162.07
145.45
113.84
98.99
66.57
190.45
162.45
148.57
118.86
103.36
69.59
192.87
164.87
151.91
124.33
108.11
72.45
193.29
165.29
162.02
128.60
111.83
75.20
201.59
173.59
169.59
133.01
115.66
77.84
213.32
185.32
174.20
138.10
120.09
80.65
220.20
192.20
177.91
142.63
124.03
83.29
220.90
192.90
181.77
148.21
128.88
86.15
221.54
193.54
187.44
153.42
133.41
89.07
234.24
206.24
192.15
158.70
138.00
92.14
237.31
209.31
196.97
164.04
142.64
95.38
241.91
213.91
201.47
168.26
146.31
98.29
242.37
214.37
205.07
172.48
149.98
101.21
242.89
214.89
208.35
177.12
154.02
103.87
253.19
225.19
212.48
180.98
157.37
104.17
257.53
229.53
216.72
186.00
161.74
110.00
261.66
233.66
220.69
190.28
165.46
112.86
270.80
242.80
225.51
194.99
169.56
115.50
271.72
243.72
230.49
199.89
173.82
118.42
276.12
248.12
234.78
206.22
179.32
120.84
286.65
258.65
238.80
211.68
184.07
123.27
287.71
259.71
242.24
217.20
188.87
125.75
293.11
265.11
246.53
222.97
193.89
128.02
293.65
265.65
251.83
228.44
198.64
130.72
300.00
272.00
256.48
234.39
203.82
133.14
300.64
272.64
261.57
240.17
208.84
135.95
310.85
282.85
266.86
244.63
212.72
138.97
314.51
286.51
271.36
248.78
216.33
141.94
323.54
295.54
276.39
253.44
220.38
144.90
324.45
296.45
281.79
257.53
223.94
147.76
324.78
296.78
287.51
261.50
227.39
150.79
325.11
297.11
291.08
265.97
231.28
153.75
325.44
297.44
291.44
269.88
234.68
155.42
44
3
1
2
Contents E
Services E
Rates E
Terms E
Index E
1
Delivery
Commitment 2
Service
50 lbs.
51
52
53
54
55
56
57
58
59
60
61
62
63
64
65
66
67
68
69
70
71
72
73
74
75
76
77
78
79
80
81
82
83
84
85
86
87
88
89
90
91
92
93
94
95
96
97
98
99
100
Next day by
8 or 8:30 a.m.
Next day by
10:30 a.m.
Next day by
3 p.m.3
2nd day by
10:30 a.m.
FedEx
First
Overnight®
FedEx
Priority
Overnight®
FedEx
Standard
Overnight®
FedEx
FedEx
2Day® A.M. 2Day®
$
326.63
$
298.63
$
292.28
$
273.60
2nd day by
4:30 p.m.3
$
237.91
3rd day by
4:30 p.m.3
FedEx
Express
Saver®
$
155.69
350.43
322.43
307.48
274.10
238.35
157.10
357.24
329.24
313.72
284.08
247.03
160.22
363.74
335.74
320.50
289.05
251.35
166.54
364.39
336.39
327.70
294.64
256.21
167.18
376.41
348.41
332.36
299.93
260.81
175.13
383.55
355.55
339.35
300.46
261.27
175.93
389.75
361.75
345.33
310.27
269.80
182.18
396.47
368.47
351.90
315.48
274.33
185.91
401.91
373.91
357.67
320.63
278.81
188.83
402.56
374.56
364.29
325.21
282.79
189.14
415.48
387.48
370.38
325.67
283.19
195.29
421.10
393.10
375.83
326.40
283.83
198.64
426.71
398.71
381.34
340.98
296.50
201.82
434.02
406.02
388.44
346.51
301.31
205.01
440.37
412.37
394.63
352.27
306.32
208.19
441.01
413.01
401.67
356.74
310.21
211.10
441.91
413.91
407.60
359.16
312.31
211.40
459.80
431.80
413.48
359.47
312.58
211.67
463.65
435.65
417.17
360.21
313.23
212.13
464.04
436.04
417.66
375.10
326.17
221.19
464.67
436.67
427.41
376.59
327.47
226.69
477.23
449.23
432.01
383.97
333.89
229.53
478.49
450.49
438.79
384.72
334.54
229.82
478.82
450.82
444.57
385.03
334.81
230.09
479.15
451.15
445.15
389.99
339.12
232.47
480.23
452.23
446.04
399.27
347.19
236.08
501.69
473.69
463.70
400.20
348.00
238.97
519.33
491.33
485.33
401.48
349.11
239.26
522.36
494.36
488.30
426.86
371.18
240.23
523.00
495.00
488.94
429.40
373.39
240.50
535.80
507.80
501.64
429.71
373.66
241.41
537.08
509.08
502.91
430.32
374.19
259.61
537.42
509.42
503.24
442.37
384.67
261.44
537.76
509.76
503.76
443.58
385.72
261.71
544.52
516.52
510.17
443.89
385.99
262.62
550.05
522.05
516.05
444.20
386.26
266.79
565.82
537.82
531.82
444.51
386.53
267.21
575.04
547.04
541.04
445.08
387.03
267.48
576.76
548.76
542.76
456.50
396.96
267.75
580.06
552.06
546.06
465.28
404.59
268.02
580.39
552.39
546.39
466.16
405.36
268.29
581.77
553.77
547.45
481.26
418.49
268.56
600.77
572.77
566.40
482.78
419.81
269.94
602.67
574.67
568.30
483.09
420.08
270.21
603.24
575.24
568.89
483.40
420.35
275.61
614.60
586.60
580.60
483.99
420.86
288.30
615.78
587.78
581.78
495.51
430.88
298.25
616.11
588.11
582.11
496.67
431.89
299.25
617.49
589.49
583.49
508.76
442.40
299.58
645.00
617.00
611.00
515.00
447.00
306.00
45
3
1
2
Contents E
Services E
Rates E
Terms E
Index E
1
Delivery
Commitment 2
Service
101 lbs.
102
103
104
105
106
107
108
109
110
111
112
113
114
115
116
117
118
119
120
121
122
123
124
125
126
127
128
129
130
131
132
133
134
135
136
137
138
139
140
141
142
143
144
145
146
147
148
149
150
Next day by
8 or 8:30 a.m.
Next day by
10:30 a.m.
Next day by
3 p.m.3
2nd day by
10:30 a.m.
FedEx
First
Overnight®
FedEx
Priority
Overnight®
FedEx
Standard
Overnight®
FedEx
FedEx
2Day® A.M. 2Day®
$
651.45
$
623.17
$
617.11
$
520.15
2nd day by
4:30 p.m.3
$
451.47
3rd day by
4:30 p.m.3
FedEx
Express
Saver®
$
309.06
657.90
629.34
623.22
525.30
455.94
312.12
664.35
635.51
629.33
530.45
460.41
315.18
670.80
641.68
635.44
535.60
464.88
318.24
677.25
647.85
641.55
540.75
469.35
321.30
683.70
654.02
647.66
545.90
473.82
324.36
690.15
660.19
653.77
551.05
478.29
327.42
696.60
666.36
659.88
556.20
482.76
330.48
703.05
672.53
665.99
561.35
487.23
333.54
709.50
678.70
672.10
566.50
491.70
336.60
715.95
684.87
678.21
571.65
496.17
339.66
722.40
691.04
684.32
576.80
500.64
342.72
728.85
697.21
690.43
581.95
505.11
345.78
735.30
703.38
696.54
587.10
509.58
348.84
741.75
709.55
702.65
592.25
514.05
351.90
748.20
715.72
708.76
597.40
518.52
354.96
754.65
721.89
714.87
602.55
522.99
358.02
761.10
728.06
720.98
607.70
527.46
361.08
767.55
734.23
727.09
612.85
531.93
364.14
774.00
740.40
733.20
618.00
536.40
367.20
780.45
746.57
739.31
623.15
540.87
370.26
786.90
752.74
745.42
628.30
545.34
373.32
793.35
758.91
751.53
633.45
549.81
376.38
799.80
765.08
757.64
638.60
554.28
379.44
806.25
771.25
763.75
643.75
558.75
382.50
812.70
777.42
769.86
648.90
563.22
385.56
819.15
783.59
775.97
654.05
567.69
388.62
825.60
789.76
782.08
659.20
572.16
391.68
832.05
795.93
788.19
664.35
576.63
394.74
838.50
802.10
794.30
669.50
581.10
397.80
844.95
808.27
800.41
674.65
585.57
400.86
851.40
814.44
806.52
679.80
590.04
403.92
857.85
820.61
812.63
684.95
594.51
406.98
864.30
826.78
818.74
690.10
598.98
410.04
870.75
832.95
824.85
695.25
603.45
413.10
877.20
839.12
830.96
700.40
607.92
416.16
883.65
845.29
837.07
705.55
612.39
419.22
890.10
851.46
843.18
710.70
616.86
422.28
896.55
857.63
849.29
715.85
621.33
425.34
903.00
863.80
855.40
721.00
625.80
428.40
909.45
869.97
861.51
726.15
630.27
431.46
915.90
876.14
867.62
731.30
634.74
434.52
922.35
882.31
873.73
736.45
639.21
437.58
928.80
888.48
879.84
741.60
643.68
440.64
935.25
894.65
885.95
746.75
648.15
443.70
941.70
900.82
892.06
751.90
652.62
446.76
948.15
906.99
898.17
757.05
657.09
449.82
954.60
913.16
904.28
762.20
661.56
452.88
961.05
919.33
910.39
767.35
666.03
455.94
967.50
925.50
916.50
772.50
670.50
459.00
46
3
1
2
Contents E
Services E
Rates E
Terms E
Index E
1
Shipments moving generally 1,801 miles or more from origin to destination anywhere in the contiguous U.S.
Delivery
Commitment 2
FedEx®
Envelope
up to 8 oz.
FedEx® Pak
1 lb.
2 lbs.
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
49
Next day by
8 or 8:30 a.m.
Next day by
10:30 a.m.
Next day by
3 p.m.3
2nd day by
10:30 a.m.
FedEx
First
Overnight®
FedEx
Priority
Overnight®
FedEx
Standard
Overnight®
FedEx
FedEx
2Day® A.M. 2Day®
$
67.12
$
**
$
91.43
39.12
$
**
$
63.43
37.22
$
**
$
58.56
$
2nd day by
4:30 p.m.3
FedEx
Express
Saver®
27.53
***
**
**
28.78
$
3rd day by
4:30 p.m.3
25.03
***
**
$
19.88
98.84
70.84
65.34
34.18
29.72
23.09
105.46
77.46
71.42
39.20
34.09
26.08
112.29
84.29
78.20
44.61
38.79
29.82
114.78
86.78
82.97
50.75
44.13
33.45
126.53
98.53
89.48
55.58
48.33
38.05
133.26
105.26
95.62
61.23
53.24
41.74
136.54
108.54
101.61
67.37
58.58
45.59
141.61
113.61
108.17
73.95
64.30
49.12
142.72
114.72
114.63
79.97
69.54
52.96
164.92
136.92
120.88
86.66
75.36
56.76
172.34
144.34
127.34
92.62
80.54
59.97
179.27
151.27
133.48
98.03
85.24
63.60
181.43
153.43
140.10
102.43
89.07
66.91
181.92
153.92
145.34
107.08
93.11
70.66
191.61
163.61
149.05
111.61
97.05
73.81
195.26
167.26
152.23
116.82
101.58
77.12
199.61
171.61
156.30
123.65
107.52
79.74
200.98
172.98
160.38
127.74
111.08
82.63
201.72
173.72
172.98
132.51
115.23
86.16
216.39
188.39
178.86
138.60
120.52
88.99
220.36
192.36
182.62
143.75
125.00
92.30
228.13
200.13
187.07
149.09
129.64
95.30
228.91
200.91
190.60
154.42
134.28
98.61
229.36
201.36
191.04
159.69
138.86
101.87
238.26
210.26
199.78
164.09
142.69
104.97
243.50
215.50
204.91
169.25
147.17
108.23
251.97
223.97
210.74
173.34
150.73
111.71
252.91
224.91
216.51
178.49
155.21
115.18
253.34
225.34
219.10
183.02
159.15
118.49
261.94
233.94
225.19
187.92
163.41
121.70
262.90
234.90
228.90
192.45
167.35
125.17
273.74
245.74
234.67
197.35
171.61
128.54
278.50
250.50
239.33
202.19
175.82
132.44
282.37
254.37
241.76
207.15
180.13
135.60
288.56
260.56
246.85
212.49
184.77
138.64
291.74
263.74
250.34
218.07
189.63
141.80
296.08
268.08
255.21
224.03
194.81
144.47
300.48
272.48
260.94
229.86
199.88
147.30
301.06
273.06
261.52
234.95
204.30
149.98
312.55
284.55
272.79
241.28
209.81
153.18
313.70
285.70
279.25
247.35
215.09
156.50
330.29
302.29
285.34
252.51
219.57
160.13
331.98
303.98
291.86
257.47
223.89
163.55
332.47
304.47
297.10
261.31
227.23
166.87
342.15
314.15
301.92
267.65
232.74
170.87
346.35
318.35
306.15
272.86
237.27
174.24
346.77
318.77
310.76
277.51
241.31
177.19
347.15
319.15
313.15
282.66
245.79
177.49
47
3
1
2
Contents E
Services E
Rates E
Terms E
Index E
1
Delivery
Commitment 2
Service
50 lbs.
51
52
53
54
55
56
57
58
59
60
61
62
63
64
65
66
67
68
69
70
71
72
73
74
75
76
77
78
79
80
81
82
83
84
85
86
87
88
89
90
91
92
93
94
95
96
97
98
99
100
Next day by
8 or 8:30 a.m.
Next day by
10:30 a.m.
Next day by
3 p.m.3
2nd day by
10:30 a.m.
FedEx
First
Overnight®
FedEx
Priority
Overnight®
FedEx
Standard
Overnight®
FedEx
FedEx
2Day® A.M. 2Day®
$
348.09
$
320.09
$
313.78
$
287.19
2nd day by
4:30 p.m.3
$
249.73
3rd day by
4:30 p.m.3
FedEx
Express
Saver®
$
177.98
366.77
338.77
326.06
292.16
254.05
187.71
382.56
354.56
332.31
297.24
258.47
190.76
384.14
356.14
339.19
300.90
261.65
194.11
386.47
358.47
345.44
305.49
265.64
194.45
392.71
364.71
351.53
309.96
269.53
201.13
398.91
370.91
357.67
315.48
274.33
201.80
413.63
385.63
362.38
321.38
279.46
208.56
415.11
387.11
366.09
326.28
283.72
211.98
415.44
387.44
373.61
331.55
288.30
215.88
416.31
388.31
381.13
335.21
291.49
219.78
433.59
405.59
387.91
335.58
291.81
223.31
446.82
418.82
395.11
336.39
292.51
223.67
448.15
420.15
401.75
352.39
306.43
230.69
449.05
421.05
402.42
354.00
307.83
234.37
467.00
439.00
411.52
363.58
316.16
237.69
468.80
440.80
420.21
364.55
317.00
241.75
469.92
441.92
427.09
364.86
317.27
245.54
477.12
449.12
434.08
369.33
321.16
249.00
484.58
456.58
440.59
375.79
326.77
249.39
490.99
462.99
444.63
390.84
339.86
257.09
496.50
468.50
445.04
392.35
341.17
261.10
499.23
471.23
452.29
394.31
342.88
264.73
499.56
471.56
454.97
394.65
343.17
265.35
499.89
471.89
455.52
401.17
348.84
265.62
500.51
472.51
466.51
406.25
353.26
265.96
512.90
484.90
467.61
407.26
354.14
272.75
519.26
491.26
468.55
415.43
361.24
279.75
522.01
494.01
486.55
416.24
361.95
280.45
522.37
494.37
488.35
432.49
376.08
283.70
523.79
495.79
488.99
445.41
387.31
284.03
552.19
524.19
501.65
446.71
388.44
284.30
555.03
527.03
502.92
452.23
393.24
285.69
555.36
527.36
503.25
455.76
396.31
293.02
555.69
527.69
503.81
465.92
405.15
293.76
556.19
528.19
514.98
466.95
406.04
307.89
566.03
538.03
516.10
467.26
406.31
309.31
567.02
539.02
532.99
467.67
406.67
309.58
575.09
547.09
541.09
475.80
413.74
309.85
599.84
571.84
558.67
476.62
414.45
310.12
602.32
574.32
567.74
484.61
421.40
310.39
602.65
574.65
568.65
485.42
422.10
310.66
602.98
574.98
568.98
501.30
435.91
310.93
603.31
575.31
569.31
502.90
437.30
311.20
603.84
575.84
569.84
503.21
437.57
311.47
614.40
586.40
580.40
503.52
437.84
312.04
615.46
587.46
581.46
506.62
440.54
323.26
615.79
587.79
581.79
506.93
440.81
332.84
616.88
588.88
582.88
507.24
441.08
333.80
638.63
610.63
604.63
508.77
442.41
334.53
677.00
649.00
627.00
540.00
469.00
349.00
48
3
1
2
Contents E
Services E
Rates E
Terms E
Index E
1
Delivery
Commitment 2
Service
101 lbs.
102
103
104
105
106
107
108
109
110
111
112
113
114
115
116
117
118
119
120
121
122
123
124
125
126
127
128
129
130
131
132
133
134
135
136
137
138
139
140
141
142
143
144
145
146
147
148
149
150
Next day by
8 or 8:30 a.m.
Next day by
10:30 a.m.
Next day by
3 p.m.3
2nd day by
10:30 a.m.
FedEx
First
Overnight®
FedEx
Priority
Overnight®
FedEx
Standard
Overnight®
FedEx
FedEx
2Day® A.M. 2Day®
$
683.77
$
655.49
$
633.27
$
545.40
2nd day by
4:30 p.m.3
$
473.69
3rd day by
4:30 p.m.3
FedEx
Express
Saver®
$
352.49
690.54
661.98
639.54
550.80
478.38
355.98
697.31
668.47
645.81
556.20
483.07
359.47
704.08
674.96
652.08
561.60
487.76
362.96
710.85
681.45
658.35
567.00
492.45
366.45
717.62
687.94
664.62
572.40
497.14
369.94
724.39
694.43
670.89
577.80
501.83
373.43
731.16
700.92
677.16
583.20
506.52
376.92
737.93
707.41
683.43
588.60
511.21
380.41
744.70
713.90
689.70
594.00
515.90
383.90
751.47
720.39
695.97
599.40
520.59
387.39
758.24
726.88
702.24
604.80
525.28
390.88
765.01
733.37
708.51
610.20
529.97
394.37
771.78
739.86
714.78
615.60
534.66
397.86
778.55
746.35
721.05
621.00
539.35
401.35
785.32
752.84
727.32
626.40
544.04
404.84
792.09
759.33
733.59
631.80
548.73
408.33
798.86
765.82
739.86
637.20
553.42
411.82
805.63
772.31
746.13
642.60
558.11
415.31
812.40
778.80
752.40
648.00
562.80
418.80
819.17
785.29
758.67
653.40
567.49
422.29
825.94
791.78
764.94
658.80
572.18
425.78
832.71
798.27
771.21
664.20
576.87
429.27
839.48
804.76
777.48
669.60
581.56
432.76
846.25
811.25
783.75
675.00
586.25
436.25
853.02
817.74
790.02
680.40
590.94
439.74
859.79
824.23
796.29
685.80
595.63
443.23
866.56
830.72
802.56
691.20
600.32
446.72
873.33
837.21
808.83
696.60
605.01
450.21
880.10
843.70
815.10
702.00
609.70
453.70
886.87
850.19
821.37
707.40
614.39
457.19
893.64
856.68
827.64
712.80
619.08
460.68
900.41
863.17
833.91
718.20
623.77
464.17
907.18
869.66
840.18
723.60
628.46
467.66
913.95
876.15
846.45
729.00
633.15
471.15
920.72
882.64
852.72
734.40
637.84
474.64
927.49
889.13
858.99
739.80
642.53
478.13
934.26
895.62
865.26
745.20
647.22
481.62
941.03
902.11
871.53
750.60
651.91
485.11
947.80
908.60
877.80
756.00
656.60
488.60
954.57
915.09
884.07
761.40
661.29
492.09
961.34
921.58
890.34
766.80
665.98
495.58
968.11
928.07
896.61
772.20
670.67
499.07
974.88
934.56
902.88
777.60
675.36
502.56
981.65
941.05
909.15
783.00
680.05
506.05
988.42
947.54
915.42
788.40
684.74
509.54
995.19
954.03
921.69
793.80
689.43
513.03
1,001.96
960.52
927.96
799.20
694.12
516.52
1,008.73
967.01
934.23
804.60
698.81
520.01
1,015.50
973.50
940.50
810.00
703.50
523.50
49
3
1
2
Contents E
Services E
Rates E
U.S. Express Package Rates to Alaska and Hawaii
Terms E
Index E
1
Shipments from the contiguous U.S. and Hawaii to Alaska, or from the contiguous U.S. and Alaska to Hawaii.
To Alaska/Hawaii metro
Zones
Delivery
Commitment 2
FedEx®
Envelope
up to 8 oz.
FedEx® Pak
1 lb.
2 lbs.
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
49
To Alaska/Hawaii rural
9 and 10
Next day by
9 a.m.
Next day by
10:30 a.m.
FedEx
FedEx
First
Priority
Overnight® Overnight®
$
73.16
$
**
$
98.39
45.16
Next day by
3 p.m.3
70.39
2nd day by
4:30 p.m.3
FedEx
FedEx
FedEx
Standard
2Day ® A.M.5 2Day ®
Overnight® 4
$
**
$
11 and 12
2nd day by
10:30 a.m.
42.14
$
**
$
61.25
$
41.29
***
**
**
43.17
$
Next day by
9 a.m.
Next day by
10:30 a.m.
2nd day by
4:30 p.m.3
FedEx
First
Overnight®
FedEx
Priority
Overnight®
FedEx
2Day ®
$
77.93
$
**
$
37.54
99.08
49.93
***
**
$
71.08
**
$
48.60
105.18
77.18
68.84
48.20
41.91
106.03
78.03
58.10
114.16
86.16
74.61
55.03
47.85
127.89
99.89
60.42
122.07
94.07
82.04
58.63
50.98
136.18
108.18
63.06
129.82
101.82
88.29
63.71
55.40
143.93
115.93
65.27
137.19
109.19
95.78
67.75
58.91
152.05
124.05
68.84
144.41
116.41
101.50
73.01
63.49
160.18
132.18
71.86
151.46
123.46
107.06
76.68
66.68
166.38
138.38
75.31
159.43
131.43
114.59
82.08
71.37
174.15
146.15
79.30
167.13
139.13
121.33
89.02
77.41
174.93
146.93
82.65
174.93
146.93
128.70
94.36
82.05
189.57
161.57
84.80
182.09
154.09
133.51
97.77
85.02
193.10
165.10
88.26
189.79
161.79
139.77
101.25
88.04
197.59
169.59
90.79
197.06
169.06
147.20
105.21
91.49
202.19
174.19
94.35
202.24
174.24
152.97
110.06
95.70
206.41
178.41
99.48
209.14
181.14
156.82
114.59
99.64
213.95
185.95
105.09
213.15
185.15
160.40
120.05
104.39
219.08
191.08
109.41
217.74
189.74
164.25
127.18
110.59
226.45
198.45
113.78
224.05
196.05
170.18
131.34
114.21
231.64
203.64
119.66
227.90
199.90
180.39
135.99
118.25
244.57
216.57
123.86
232.49
204.49
183.92
142.32
123.76
250.29
222.29
129.64
237.09
209.09
188.41
147.72
128.45
255.21
227.21
134.71
242.76
214.76
189.80
153.18
133.20
258.90
230.90
139.29
246.82
218.82
198.03
158.70
138.00
263.18
235.18
144.20
253.71
225.71
203.27
164.28
142.85
264.56
236.56
149.22
257.14
229.14
207.81
168.57
146.58
271.83
243.83
153.81
261.89
233.89
212.46
174.02
151.32
275.79
247.79
158.45
266.28
238.28
218.23
179.61
156.18
280.92
252.92
164.06
270.07
242.07
221.97
184.14
160.12
286.48
258.48
168.64
274.45
246.45
225.55
189.97
165.19
287.44
259.44
172.96
278.89
250.89
229.56
194.63
169.24
295.67
267.67
178.19
283.65
255.65
233.95
200.82
174.63
301.23
273.23
182.94
289.42
261.42
239.34
206.16
179.27
306.95
278.95
187.53
294.82
266.82
243.66
211.62
184.02
312.08
284.08
192.43
300.16
272.16
244.10
217.40
189.04
317.53
289.53
197.72
305.45
277.45
246.86
222.42
193.41
323.79
295.79
201.98
311.39
283.39
252.76
228.13
198.37
328.44
300.44
207.65
316.63
288.63
257.68
233.39
202.95
333.06
305.06
212.02
322.29
294.29
270.16
238.98
207.81
333.53
305.53
217.04
328.17
300.17
271.41
243.75
211.96
334.36
306.36
222.22
334.10
306.10
278.50
249.09
216.60
350.81
322.81
224.21
340.30
312.30
279.26
254.81
221.57
352.46
324.46
229.07
346.61
318.61
288.52
259.52
225.67
353.18
325.18
234.68
353.51
325.51
299.21
264.67
230.15
367.58
339.58
238.62
358.64
330.64
301.56
268.51
233.49
369.27
341.27
243.15
364.41
336.41
308.41
275.03
239.16
378.79
350.79
248.06
369.81
341.81
309.10
280.37
243.80
379.75
351.75
253.78
376.22
348.22
317.02
285.02
247.84
380.02
352.02
257.61
381.82
353.82
317.82
289.97
252.15
385.42
357.42
258.00
50
F or FedEx Express Multiweight per-pound rates,
see pp. 56–57.
2
Some exceptions apply. See fedex.com/uspackages
for details.
3
By 8 p.m. to residences. Some exceptions apply.
See fedex.com/uspackages for details.
4
FedEx Standard Overnight® is available to Alaska
metro only.
5
FedEx 2Day ® A.M. is available to Alaska only.
Service is not available to Hawaii.
* Based on the package weight, the corresponding
rate applies. Any fraction of a pound is rounded
up to the next-higher pound.
1
Contents E
Services E
Rates E
Terms E
Index E
1
Zones
Delivery
Commitment 2
Service
50 lbs.
51
52
53
54
55
56
57
58
59
60
61
62
63
64
65
66
67
68
69
70
71
72
73
74
75
76
77
78
79
80
81
82
83
84
85
86
87
88
89
90
91
92
93
94
95
96
97
98
99
100
9 and 10
Next day by
9 a.m.
Next day by
10:30 a.m.
FedEx
FedEx
First
Priority
$
382.42
$
354.42
Next day by
3 p.m.3
11 and 12
2nd day by
10:30 a.m.
2nd day by
4:30 p.m.3
FedEx
FedEx
FedEx
Standard
Overnight® 4
$
318.45
$
290.48
$
Next day by
9 a.m.
Next day by
10:30 a.m.
2nd day by
4:30 p.m.3
FedEx
First
Overnight®
FedEx
Priority
Overnight®
FedEx
2Day ®
$
252.59
387.71
$
359.71
$
258.25
394.39
366.39
331.01
299.94
260.82
397.87
369.87
260.83
403.16
375.16
341.54
300.90
261.65
410.30
382.30
264.13
407.97
379.97
347.37
304.37
264.67
411.55
383.55
267.21
416.68
388.68
353.62
309.21
268.88
421.87
393.87
271.47
422.08
394.08
359.82
315.17
274.06
425.82
397.82
276.70
427.48
399.48
364.82
319.14
277.51
427.49
399.49
277.52
434.16
406.16
365.32
325.09
282.69
434.22
406.22
285.34
442.18
414.18
369.60
330.00
286.96
446.08
418.08
290.46
442.99
414.99
377.19
335.33
291.59
447.27
419.27
291.60
453.24
425.24
384.78
339.55
295.26
457.25
429.25
298.07
464.63
436.63
395.63
340.11
295.75
464.64
436.64
300.60
469.97
441.97
405.04
345.51
300.44
474.14
446.14
301.20
477.24
449.24
414.11
356.89
310.34
481.46
453.46
313.11
477.97
449.97
415.02
358.04
311.34
487.87
459.87
314.31
484.19
456.19
415.46
363.60
316.17
488.52
460.52
316.18
491.99
463.99
424.23
368.58
320.50
496.38
468.38
320.51
505.76
477.76
441.65
369.08
320.94
510.46
482.46
323.96
507.14
479.14
443.40
379.06
329.62
511.87
483.87
333.33
507.41
479.41
448.43
380.06
330.49
512.14
484.14
334.27
507.68
479.68
453.93
394.67
343.19
512.41
484.41
343.20
508.14
480.14
454.48
396.13
344.46
512.68
484.68
344.47
517.17
489.17
464.58
398.95
346.91
517.22
489.22
346.92
537.23
509.23
470.50
399.23
347.16
537.26
509.26
347.39
539.24
511.24
471.10
401.22
348.89
539.27
511.27
356.77
539.94
511.94
471.37
410.91
357.31
539.97
511.97
360.70
553.93
525.93
473.02
415.87
361.63
553.94
525.94
361.83
555.33
527.33
486.07
416.38
362.07
555.34
527.34
362.08
578.40
550.40
510.01
417.15
362.74
578.41
550.41
362.75
580.71
552.71
512.79
432.55
376.13
580.72
552.72
376.15
580.98
552.98
513.07
445.46
387.36
580.99
552.99
387.41
581.25
553.25
513.34
446.76
388.49
581.26
553.26
388.54
581.52
553.52
514.50
452.24
393.25
581.53
553.53
393.26
581.79
553.79
537.68
455.83
396.37
581.80
553.80
396.39
582.06
554.06
540.00
466.00
405.22
583.95
555.95
405.29
587.46
559.46
553.46
467.03
406.11
626.90
598.90
406.18
606.00
578.00
557.59
467.31
406.36
631.20
603.20
406.43
624.12
596.12
574.80
467.73
406.72
631.90
603.90
406.78
645.77
617.77
581.40
475.81
413.75
645.82
617.82
413.76
660.23
632.23
582.07
476.63
414.46
660.24
632.24
414.47
661.68
633.68
589.98
487.09
423.56
661.69
633.69
423.61
661.95
633.95
590.78
488.14
424.47
661.96
633.96
424.53
662.22
634.22
598.74
501.31
435.92
662.23
634.23
437.23
662.49
634.49
599.63
502.91
437.31
662.50
634.50
438.50
662.76
634.76
617.28
503.24
437.60
662.77
634.77
438.75
663.03
635.03
619.05
503.53
437.85
663.04
635.04
439.00
663.30
635.30
625.95
506.68
440.59
663.31
635.31
440.64
663.92
635.92
626.64
507.00
440.87
663.93
635.93
441.40
676.27
648.27
627.48
507.30
441.13
676.28
648.28
456.47
678.23
650.23
644.23
508.99
442.60
678.89
650.89
457.98
717.00
689.00
653.00
543.00
472.00
731.00
703.00
475.00
51
see pp. 56–57.
2
for details.
3
4
FedEx Standard Overnight is available to Alaska
metro only.
5
FedEx 2Day A.M. is available to Alaska only.
1
Contents E
Services E
Rates E
Terms E
Index E
1
Zones
Delivery
Commitment 2
Service
101 lbs.
102
103
104
105
106
107
108
109
110
111
112
113
114
115
116
117
118
119
120
121
122
123
124
125
126
127
128
129
130
131
132
133
134
135
136
137
138
139
140
141
142
143
144
145
146
147
148
149
150
9 and 10
Next day by
9 a.m.
Next day by
10:30 a.m.
FedEx
FedEx
First
Priority
$
724.17
$
695.89
Next day by
3 p.m.3
11 and 12
2nd day by
10:30 a.m.
2nd day by
4:30 p.m.3
FedEx
FedEx
FedEx
Standard
Overnight® 4
$
659.53
$
548.43
$
Next day by
9 a.m.
Next day by
10:30 a.m.
2nd day by
4:30 p.m.3
FedEx
First
Overnight®
FedEx
Priority
Overnight®
FedEx
2Day ®
$
476.72
738.31
$
710.03
$
479.75
731.34
702.78
666.06
553.86
481.44
745.62
717.06
484.50
738.51
709.67
672.59
559.29
486.16
752.93
724.09
489.25
745.68
716.56
679.12
564.72
490.88
760.24
731.12
494.00
752.85
723.45
685.65
570.15
495.60
767.55
738.15
498.75
760.02
730.34
692.18
575.58
500.32
774.86
745.18
503.50
767.19
737.23
698.71
581.01
505.04
782.17
752.21
508.25
774.36
744.12
705.24
586.44
509.76
789.48
759.24
513.00
781.53
751.01
711.77
591.87
514.48
796.79
766.27
517.75
788.70
757.90
718.30
597.30
519.20
804.10
773.30
522.50
795.87
764.79
724.83
602.73
523.92
811.41
780.33
527.25
803.04
771.68
731.36
608.16
528.64
818.72
787.36
532.00
810.21
778.57
737.89
613.59
533.36
826.03
794.39
536.75
817.38
785.46
744.42
619.02
538.08
833.34
801.42
541.50
824.55
792.35
750.95
624.45
542.80
840.65
808.45
546.25
831.72
799.24
757.48
629.88
547.52
847.96
815.48
551.00
838.89
806.13
764.01
635.31
552.24
855.27
822.51
555.75
846.06
813.02
770.54
640.74
556.96
862.58
829.54
560.50
853.23
819.91
777.07
646.17
561.68
869.89
836.57
565.25
860.40
826.80
783.60
651.60
566.40
877.20
843.60
570.00
867.57
833.69
790.13
657.03
571.12
884.51
850.63
574.75
874.74
840.58
796.66
662.46
575.84
891.82
857.66
579.50
881.91
847.47
803.19
667.89
580.56
899.13
864.69
584.25
889.08
854.36
809.72
673.32
585.28
906.44
871.72
589.00
896.25
861.25
816.25
678.75
590.00
913.75
878.75
593.75
903.42
868.14
822.78
684.18
594.72
921.06
885.78
598.50
910.59
875.03
829.31
689.61
599.44
928.37
892.81
603.25
917.76
881.92
835.84
695.04
604.16
935.68
899.84
608.00
924.93
888.81
842.37
700.47
608.88
942.99
906.87
612.75
932.10
895.70
848.90
705.90
613.60
950.30
913.90
617.50
939.27
902.59
855.43
711.33
618.32
957.61
920.93
622.25
946.44
909.48
861.96
716.76
623.04
964.92
927.96
627.00
953.61
916.37
868.49
722.19
627.76
972.23
934.99
631.75
960.78
923.26
875.02
727.62
632.48
979.54
942.02
636.50
967.95
930.15
881.55
733.05
637.20
986.85
949.05
641.25
975.12
937.04
888.08
738.48
641.92
994.16
956.08
646.00
982.29
943.93
894.61
743.91
646.64
1,001.47
963.11
650.75
989.46
950.82
901.14
749.34
651.36
1,008.78
970.14
655.50
996.63
957.71
907.67
754.77
656.08
1,016.09
977.17
660.25
1,003.80
964.60
914.20
760.20
660.80
1,023.40
984.20
665.00
1,010.97
971.49
920.73
765.63
665.52
1,030.71
991.23
669.75
1,018.14
978.38
927.26
771.06
670.24
1,038.02
998.26
674.50
1,025.31
985.27
933.79
776.49
674.96
1,045.33
1,005.29
679.25
1,032.48
992.16
940.32
781.92
679.68
1,052.64
1,012.32
684.00
1,039.65
999.05
946.85
787.35
684.40
1,059.95
1,019.35
688.75
1,046.82
1,005.94
953.38
792.78
689.12
1,067.26
1,026.38
693.50
1,053.99
1,012.83
959.91
798.21
693.84
1,074.57
1,033.41
698.25
1,061.16
1,019.72
966.44
803.64
698.56
1,081.88
1,040.44
703.00
1,068.33
1,026.61
972.97
809.07
703.28
1,089.19
1,047.47
707.75
1,075.50
1,033.50
979.50
814.50
708.00
1,096.50
1,054.50
712.50
52
see pp. 56–57.
for details.
3
4
FedEx Standard Overnight is available to Alaska
metro only.
5
FedEx 2Day A.M. is available to Alaska only.
1
2
Contents E
Services E
Rates E
U.S. Express Package Rates From Alaska and Hawaii
Terms E
Index E
1
Shipments from Alaska and Hawaii to the contiguous U.S., and FedEx Express intra-Alaska shipments.
From Alaska/Hawaii
From Alaska/Hawaii
FedEx®
Envelope
up to 8 oz.
FedEx® Pak
1 lb.
2 lbs.
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
49
1
2
3
Zones
Delivery
Commitment 2
13–16
2nd day by
10:30 a.m.
Next day by
8 or 8:30 a.m.
Next day by
10:30 a.m.
Next day by
3 p.m.3
FedEx
First
Overnight®
FedEx
Priority
Overnight®
FedEx
FedEx
FedEx
Standard
2Day® A.M. 2Day®
®
Overnight
$
57.25
$
**
$
71.26
29.25
$
24.25
**
$
43.26
$
**
$
36.82
$
2nd day by
4:30 p.m.3
24.17
***
**
**
25.74
$
22.38
74.06
46.06
37.16
28.09
24.43
79.16
51.16
39.75
32.75
28.48
84.66
56.66
49.37
38.21
33.23
89.55
61.55
50.34
41.69
36.25
95.82
67.82
60.93
47.70
41.48
99.54
71.54
63.87
52.60
45.74
111.41
83.41
67.07
54.22
47.15
113.33
85.33
70.92
54.63
47.50
113.77
85.77
79.10
57.91
50.36
122.57
94.57
82.25
58.32
50.71
137.73
109.73
88.78
58.72
51.06
141.20
113.20
91.07
59.12
51.41
141.63
113.63
93.75
59.52
51.76
142.11
114.11
96.47
62.49
54.34
151.61
123.61
98.72
63.22
54.97
152.56
124.56
101.55
65.72
57.15
153.09
125.09
101.89
67.63
58.81
155.89
127.89
102.97
69.67
60.58
156.18
128.18
108.18
71.77
62.41
157.23
129.23
110.11
72.20
62.78
157.62
129.62
115.66
76.53
66.55
158.27
130.27
116.22
76.97
66.93
170.97
142.97
122.74
77.40
67.30
172.24
144.24
125.12
82.98
72.16
180.04
152.04
133.03
83.55
72.65
180.82
152.82
133.89
83.98
73.03
182.50
154.50
140.89
86.93
75.59
182.89
154.89
143.28
87.37
75.97
184.63
156.63
145.97
88.72
77.15
193.85
165.85
151.37
90.99
79.12
194.78
166.78
151.91
93.56
81.36
197.21
169.21
158.53
95.47
83.02
202.66
174.66
161.84
100.13
87.07
218.05
190.05
165.64
100.60
87.48
221.00
193.00
169.38
101.63
88.37
221.41
193.41
172.91
104.26
90.66
229.59
201.59
173.28
105.87
92.06
230.41
202.41
180.60
108.08
93.98
231.11
203.11
184.34
109.70
95.39
244.95
216.95
188.09
112.32
97.67
248.20
220.20
191.88
121.35
105.52
248.56
220.56
194.66
125.22
108.89
248.92
220.92
197.49
125.66
109.27
249.28
221.28
200.65
126.10
109.65
249.64
221.64
200.97
126.53
110.03
250.00
222.00
201.66
126.97
110.41
250.96
222.96
206.15
129.17
112.32
251.32
223.32
206.60
129.61
112.70
Service
50 lbs.
51
52
53
54
55
56
57
58
59
60
61
62
63
64
65
66
67
68
69
70
71
72
73
74
75
76
77
78
79
80
81
82
83
84
85
86
87
88
89
90
91
92
93
94
95
96
97
98
99
100
Zones
Delivery
Commitment 2
13–16
Next day by
8 or 8:30 a.m.
Next day by
10:30 a.m.
Next day by
3 p.m.3
FedEx
First
Overnight®
FedEx
Priority
Overnight®
FedEx
FedEx
FedEx
2Day® A.M. 2Day®
Standard
®
Overnight
$
251.68
$
223.68
$
207.33
2nd day by
10:30 a.m.
$
137.00
2nd day by
4:30 p.m.3
$
119.13
255.14
227.14
221.93
137.75
119.78
266.44
238.44
225.71
138.18
120.16
267.67
239.67
229.40
141.96
123.44
268.20
240.20
233.04
142.39
123.82
278.80
250.80
236.73
142.83
124.20
279.90
251.90
237.10
144.05
125.26
300.91
272.91
242.93
145.90
126.87
304.46
276.46
249.55
149.12
129.67
304.82
276.82
250.22
151.16
131.44
305.18
277.18
253.08
154.74
134.56
308.48
280.48
259.73
155.18
134.94
309.21
281.21
260.40
157.72
137.15
323.11
295.11
268.64
159.34
138.56
324.50
296.50
269.47
166.57
144.84
324.86
296.86
269.78
167.29
145.47
325.22
297.22
270.18
167.73
145.85
325.58
297.58
278.15
168.77
146.76
325.94
297.94
278.95
171.47
149.10
326.45
298.45
279.26
174.16
151.44
336.65
308.65
279.57
176.07
153.10
337.68
309.68
279.88
178.51
155.23
338.04
310.04
280.19
180.42
156.89
338.40
310.40
280.50
183.77
159.80
338.76
310.76
280.81
185.69
161.47
339.58
311.58
281.12
187.96
163.44
355.87
327.87
281.43
193.63
168.37
361.07
333.07
281.74
195.90
170.35
361.59
333.59
282.05
198.52
172.63
362.09
334.09
282.36
201.34
175.08
371.97
343.97
282.67
207.55
180.48
372.96
344.96
282.98
208.17
181.02
373.32
345.32
283.29
208.61
181.40
373.68
345.68
284.06
210.47
183.02
374.04
346.04
299.38
212.81
185.05
374.63
346.63
300.92
228.76
198.92
386.29
358.29
301.23
230.36
200.31
410.95
382.95
301.54
230.79
200.69
413.42
385.42
301.85
238.97
207.80
414.02
386.02
302.16
239.80
208.52
425.72
397.72
307.44
241.60
210.09
426.89
398.89
310.55
242.04
210.47
439.78
411.78
333.52
246.32
214.19
452.38
424.38
335.82
246.76
214.57
455.98
427.98
336.41
247.19
214.95
456.34
428.34
348.04
247.65
215.35
456.70
428.70
349.21
256.66
223.18
457.06
429.06
365.43
261.02
226.97
457.42
429.42
368.42
261.45
227.35
461.28
433.28
372.40
262.20
228.00
477.00
449.00
413.00
278.00
241.00
* Based on the package weight, the corresponding rate applies. Any fraction of a pound is rounded up to the next-higher pound.
53
Contents E
Services E
Rates E
U.S. Express Package Rates From Alaska and Hawaii
Terms E
Index E
1
Shipments from Alaska and Hawaii to the contiguous U.S., and FedEx Express intra-Alaska shipments.
From Alaska/Hawaii
Zones
Delivery
Commitment 2
Service
101 lbs.
102
103
104
105
106
107
108
109
110
111
112
113
114
115
116
117
118
119
120
121
122
123
124
125
126
127
128
129
130
131
132
133
134
135
136
137
138
139
140
141
142
143
144
145
146
147
148
149
150
13–16
2nd day by
10:30 a.m.
Next day by
8 or 8:30 a.m.
Next day by
10:30 a.m.
Next day by
3 p.m.3
FedEx
First
Overnight®
FedEx
Priority
Overnight®
FedEx
FedEx
FedEx
2Day® A.M. 2Day®
Standard
®
Overnight
$
481.77
$
453.49
$
417.13
$
280.78
2nd day by
4:30 p.m.3
$
243.41
486.54
457.98
421.26
283.56
245.82
491.31
462.47
425.39
286.34
248.23
496.08
466.96
429.52
289.12
250.64
500.85
471.45
433.65
291.90
253.05
505.62
475.94
437.78
294.68
255.46
510.39
480.43
441.91
297.46
257.87
515.16
484.92
446.04
300.24
260.28
519.93
489.41
450.17
303.02
262.69
524.70
493.90
454.30
305.80
265.10
529.47
498.39
458.43
308.58
267.51
534.24
502.88
462.56
311.36
269.92
539.01
507.37
466.69
314.14
272.33
543.78
511.86
470.82
316.92
274.74
548.55
516.35
474.95
319.70
277.15
553.32
520.84
479.08
322.48
279.56
558.09
525.33
483.21
325.26
281.97
562.86
529.82
487.34
328.04
284.38
567.63
534.31
491.47
330.82
286.79
572.40
538.80
495.60
333.60
289.20
577.17
543.29
499.73
336.38
291.61
581.94
547.78
503.86
339.16
294.02
586.71
552.27
507.99
341.94
296.43
591.48
556.76
512.12
344.72
298.84
596.25
561.25
516.25
347.50
301.25
601.02
565.74
520.38
350.28
303.66
605.79
570.23
524.51
353.06
306.07
610.56
574.72
528.64
355.84
308.48
615.33
579.21
532.77
358.62
310.89
620.10
583.70
536.90
361.40
313.30
624.87
588.19
541.03
364.18
315.71
629.64
592.68
545.16
366.96
318.12
634.41
597.17
549.29
369.74
320.53
639.18
601.66
553.42
372.52
322.94
643.95
606.15
557.55
375.30
325.35
648.72
610.64
561.68
378.08
327.76
653.49
615.13
565.81
380.86
330.17
658.26
619.62
569.94
383.64
332.58
663.03
624.11
574.07
386.42
334.99
667.80
628.60
578.20
389.20
337.40
672.57
633.09
582.33
391.98
339.81
677.34
637.58
586.46
394.76
342.22
682.11
642.07
590.59
397.54
344.63
686.88
646.56
594.72
400.32
347.04
691.65
651.05
598.85
403.10
349.45
696.42
655.54
602.98
405.88
351.86
701.19
660.03
607.11
408.66
354.27
705.96
664.52
611.24
411.44
356.68
710.73
669.01
615.37
414.22
359.09
715.50
673.50
619.50
417.00
361.50
3
1
2
54
Contents E
Services E
Rates E
U.S. Express Package Rates Within Hawaii
Terms E
Index E
1
Shipments within Hawaii.
Intra-Hawaii
Next day by
5 p.m.
FedEx
Priority
Overnight®
$
7.00
$
7.00
7.00
7.00
7.00
7.50
7.75
8.00
8.25
8.50
8.75
9.00
9.25
9.50
9.75
10.00
10.25
10.50
10.75
11.00
11.25
11.50
11.75
12.00
12.25
12.50
12.75
13.00
13.25
13.50
13.75
14.00
14.25
14.50
14.75
15.00
15.25
15.50
15.75
16.00
16.25
16.50
16.75
17.00
17.25
17.50
17.75
18.00
18.25
18.50
Intra-Hawaii
Zones
Delivery
Commitment 2
Next day by
5 p.m.
Service
FedEx
Priority
Overnight®
50 lbs.
51
52
53
54
55
56
57
58
59
60
61
62
63
64
65
66
67
68
69
70
71
72
73
74
75
76
77
78
79
80
81
82
83
84
85
86
87
88
89
90
91
92
93
94
95
96
97
98
99
100
Within islands
$
18.75
19.00
19.25
19.50
19.75
20.00
20.25
20.50
20.75
21.00
21.25
21.50
21.75
22.00
22.25
22.50
22.75
23.00
23.25
23.50
23.75
24.00
24.25
24.50
24.75
25.00
25.25
25.50
25.75
26.00
26.25
26.50
26.75
27.00
27.25
27.50
27.75
28.00
28.25
28.50
28.75
29.00
29.25
29.50
29.75
30.00
30.25
30.50
30.75
31.00
Intra-Hawaii
Zones
Delivery
Commitment 2
Service
101 lbs.
102
103
104
105
106
107
108
109
110
111
112
113
114
115
116
117
118
119
120
121
122
123
124
125
126
127
128
129
130
131
132
133
134
135
136
137
138
139
140
141
142
143
144
145
146
147
148
149
150
FedEx®
Envelope
up to 8 oz.
1 lb.
2 lbs.
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
49
Within islands
Zones
Delivery
Commitment 2
31.25
55
Within islands
Next day by
5 p.m.
FedEx
Priority
Overnight®
$
31.50
31.75
32.00
32.25
32.50
32.75
33.00
33.25
33.50
33.75
34.00
34.25
34.50
34.75
35.00
35.25
35.50
35.75
36.00
36.25
36.50
36.75
37.00
37.25
37.50
37.75
38.00
38.25
38.50
38.75
39.00
39.25
39.50
39.75
40.00
40.25
40.50
40.75
41.00
41.25
41.50
41.75
42.00
42.25
42.50
42.75
43.00
43.25
43.50
43.75
1
2
Contents E
Services E
Rates E
U.S. Package Rates: FedEx Express Multiweight
Terms E
Index E
®
FedEx Express multiple-piece shipments may receive a rate on a total-shipment-weight basis if the total shipment weighs
100 lbs. or more (200 lbs. or more for FedEx Express Saver® shipments). A 15-lb. average minimum package weight for
the shipment applies. Multiply the per-pound rate by total shipment weight. You are billed the lower of the FedEx Express
Multiweight shipment rate or the sum of the individual price per package.
Zone 2
Multiply by total shipment weight.
Weight
100–499 lbs.
500–999 lbs.
1,000–1,999 lbs.
2,000+ lbs.
FedEx
First
Overnight®
FedEx
Priority
Overnight®
FedEx
Standard
Overnight®
FedEx
FedEx
2Day® A.M. 2Day®
$
$
$
$
2.39
2.11
1.91
1.38
$
FedEx
Express
Saver®
1.20
$
1.13
2.37
2.09
1.89
1.36
1.18
1.11
2.35
2.07
1.87
1.34
1.16
1.09
2.33
2.05
1.85
1.32
1.14
1.07
Zone 3
Weight
100–499 lbs.
500–999 lbs.
1,000–1,999 lbs.
2,000+ lbs.
FedEx
First
Overnight®
FedEx
Priority
Overnight®
FedEx
Standard
Overnight®
FedEx
FedEx
2Day® A.M. 2Day®
$
$
$
$
3.31
3.03
2.82
1.58
$
FedEx
Express
Saver®
1.37
$
1.35
3.29
3.01
2.80
1.56
1.35
1.33
3.27
2.99
2.78
1.54
1.33
1.31
3.25
2.97
2.76
1.52
1.31
1.29
Zone 4
Weight
100–499 lbs.
500–999 lbs.
1,000–1,999 lbs.
2,000+ lbs.
FedEx
First
Overnight®
FedEx
Priority
Overnight®
FedEx
Standard
Overnight®
FedEx
FedEx
2Day® A.M. 2Day®
$
$
$
$
5.38
5.10
5.04
2.07
$
FedEx
Express
Saver®
1.80
$
1.76
5.36
5.08
5.02
2.05
1.78
1.74
5.34
5.06
5.00
2.03
1.76
1.72
5.32
5.04
4.98
2.01
1.74
1.70
Zone 5
Weight
100–499 lbs.
500–999 lbs.
1,000–1,999 lbs.
2,000+ lbs.
FedEx
First
Overnight®
FedEx
Priority
Overnight®
FedEx
Standard
Overnight®
FedEx
FedEx
2Day® A.M. 2Day®
$
$
$
$
5.82
5.54
5.47
2.99
$
FedEx
Express
Saver®
2.60
$
1.97
5.80
5.52
5.45
2.97
2.58
1.95
5.78
5.50
5.43
2.95
2.56
1.93
5.76
5.48
5.41
2.93
2.54
1.91
Zone 6
Weight
100–499 lbs.
500–999 lbs.
1,000–1,999 lbs.
2,000+ lbs.
FedEx
First
Overnight®
FedEx
Priority
Overnight®
FedEx
Standard
Overnight®
FedEx
FedEx
2Day® A.M. 2Day®
$
$
$
$
6.00
5.72
5.66
4.85
$
FedEx
Express
Saver®
4.21
$
2.76
5.98
5.70
5.64
4.83
4.19
2.74
5.96
5.68
5.62
4.81
4.17
2.72
5.94
5.66
5.60
4.79
4.15
2.70
Zone 7
Weight
100–499 lbs.
500–999 lbs.
1,000–1,999 lbs.
2,000+ lbs.
FedEx
First
Overnight®
FedEx
Priority
Overnight®
FedEx
Standard
Overnight®
FedEx
FedEx
2Day® A.M. 2Day®
$
$
$
$
6.45
6.17
6.11
5.15
$
FedEx
Express
Saver®
4.47
$
3.06
6.43
6.15
6.09
5.13
4.45
3.04
6.41
6.13
6.07
5.11
4.43
3.02
6.39
6.11
6.05
5.09
4.41
3.00
56
FedEx Ground Multiweight® shipment rates are available by contract only.
Contact your FedEx account executive for more information. FedEx Ground
multiple-piece shipments may receive per-pound rates if the total shipment
weighs 200 lbs. or more. A shipment average minimum package weight
applies and varies by contract.
Contents E
Services E
Rates E
Terms E
Index E
U.S. Package Rates: FedEx Express Multiweight
FedEx Express multiple-piece shipments may receive a rate on a total-shipment-weight basis if the total shipment weighs
100 lbs. or more (200 lbs. or more for FedEx Express Saver shipments). A 15-lb. average minimum package weight for
the shipment applies. Multiply the per-pound rate by total shipment weight. You are billed the lower of the FedEx Express
Multiweight shipment rate or the sum of the individual price per package.
Zone 8
Weight
100–499 lbs.
500–999 lbs.
1,000–1,999 lbs.
2,000+ lbs.
FedEx
FedEx
FedEx
First
Priority
Standard
Overnight® Overnight® Overnight®
$
Zones 9 and 10
6.77
$
6.49
$
6.27
FedEx
FedEx
2Day® A.M. 2Day ®
$
5.40
$
FedEx
Express
Saver®
4.69
$
3.49
6.75
6.47
6.25
5.38
4.67
3.47
6.73
6.45
6.23
5.36
4.65
3.45
6.71
6.43
6.21
5.34
4.63
3.43
(To AK and HI Metro)
FedEx
FedEx
FedEx
FedEx
FedEx
First
Priority
Standard
®
®
®1
Overnight Overnight Overnight
Weight
100–499 lbs. $
500–999 lbs.
1,000–1,999 lbs.
2,000+ lbs.
Zones 11 and 12
7.17
$
6.89
$
6.53
$
5.43
$
4.72
7.15
6.87
6.51
5.41
4.70
7.13
6.85
6.49
5.39
4.68
7.11
6.83
6.47
5.37
4.66
(To AK and HI Rural)
FedEx
FedEx
FedEx
First
Priority
2Day ®
Weight
100–499 lbs. $
500–999 lbs.
1,000–1,999 lbs.
2,000+ lbs.
Zones 13–16
7.31
$
7.03
$
4.75
7.29
7.01
4.73
7.27
6.99
4.71
7.25
6.97
4.69
(From AK and HI to Contiguous U.S.)
FedEx
FedEx
FedEx
First
Priority
Standard
®
®
Overnight Overnight Overnight®
Weight
100–499 lbs. $
500–999 lbs.
1,000–1,999 lbs.
2,000+ lbs.
4.77
$
4.49
$
4.13
FedEx
FedEx
2Day ® A.M. 2Day ®
$
2.78
$
2.41
4.75
4.47
4.11
2.76
2.39
4.73
4.45
4.09
2.74
2.37
4.71
4.43
4.07
2.72
2.35
Intra-Hawaii
FedEx
Priority
Overnight®
Weight
100–150 lbs. $
151+ lbs.
1
2
0.31
0.29
F edEx Standard Overnight is available to Alaska metro only.
FedEx 2Day A.M. is available to Alaska only. Service is not available to Hawaii.
57
Contents E
Services E
Rates E
Terms E
Index E
FedEx SameDay and FedEx SameDay Freight Rates
®
®
Go to fedexsameday.com or call 1.800.399.5999 to request these services. Shipments weighing less than 151 lbs. that contain
at least one palletized piece are priced at the 151-lb. FedEx SameDay Freight rate. See pp. 60–61 for FedEx SameDay® City
rates and special handling fees.
FedEx SameDay® Rates (per shipment)1
Total Shipment Weight
Rate
0–25 lbs.
$235
Each additional lb. in excess of 25 lbs., up to 70 lbs.1
$1.35/lb.
Additional lbs. in excess of 70 lbs. (increments of 50 lbs.)1$95/50 lbs.
1
ther additional fees may apply. Prices may vary depending on origin and destination.
O
Discounts may apply for movements of less than 70 miles between origin and destination.
Additional discounts may apply for multiple shipments destined to the same city.
Call 1.800.399.5999 for details.
FedEx SameDay® Freight Rates
Per-pound rates (multiply by total shipment weight).
ZONES
Weight
151–299 lbs. $
300–499 lbs.
500–999 lbs.
1,000–1,999 lbs.
2,000+ lbs.
2
3
4
0–150
miles
151–300
miles
301–600
miles
2.83
$
4.76
$
5
5.40
6
7
8
601–1,000 1,001–1,400 1,401–1,800 1,801-plus
miles
miles
miles
miles
$
7.98
$
8.69
$
10.08
$
11.11
2.12
3.62
5.40
7.98
8.69
10.08
11.11
2.25
3.28
5.41
8.53
9.35
10.90
11.75
1.78
3.19
5.37
8.41
9.18
10.80
11.46
1.73
3.13
5.16
7.55
8.99
10.71
11.34
Rates shown do not include a fuel surcharge. Go to fedex.com/us/services/fuelsurcharge.html for details.
58
Contents E
Services E
Rates E
Terms E
Index E
FedEx SameDay and FedEx SameDay Freight Fees
Go to fedexsameday.com or call 1.800.399.5999 to request these services. See pp. 60–61 for FedEx SameDay City rates
and special handling fees.
Special Handling Fees and Other Charges
The following fees may apply to your FedEx SameDay and FedEx SameDay Freight shipments.
FedEx
SameDay® 1
Additional Deliveries / Same Address
Additional Deliveries / Same City
Applies to multiple-piece shipments in which pieces are
delivered to different addresses in the same city.
After-Hours Pickup or Delivery
8 p.m.– 8 a.m., Mon.–Fri.
Airline-to-Airline Transfer
Alaska and Hawaii Pickup or Delivery
Cancellation Fee
Commuter Airline Transfer
Applies to shipments routed through a commuter airline.
Declared Value
Maximum of $2,000. FedEx
SameDay® Freight
$12.50–
$50–
$30–
$200–
$25–
$30–
$50–
• $2.70 for shipments valued–
between $100.01–$300
• $0.90 per $100 of declared
value for shipments
valued in excess of $300
Excess Mileage (when applicable)
$2.25/mile
• $4.25/mile for shipments
less than 1,000 lbs.
• $4.95/mile for shipments
1,000 lbs. or more
Fuel Surcharge
Variable 2Variable 2
Hold and Ship Charge
$50–
Applies to shipments that, at customer request, require an overnight hold.
Holiday Pickup or Delivery
$50$200 3
Metro Charge
–$30
Applies to shipments picked up and/or delivered in select
primary metro areas. Assessed once per shipment.
Outside Delivery Area Pickup and Delivery
–$100
Applies when the pickup and/or delivery point is more than
50 miles from the serving airport(s). Assessed once per shipment.
Oversize Package Charge
$30$30
Applies when one piece in the shipment weighs more than 70 lbs.
Pickup and Delivery Reattempt
$40$100 3
Saturday Pickup or Delivery
$30$150 3
Sunday Pickup or Delivery
$40$175 3
Waiting Time
$10 per 15 min.
–
Applies after the first 15 minutes of wait time.
T hese fees apply separately for handling and delivery. That is, the fees shown are per pickup and per delivery.
Charges shown on this page do not include any fuel surcharge that may be applicable. Go to fedex.com/us/services/fuelsurcharge.html for details.
3
Fee covers both pickup and delivery on the same day.
1
2
59
Contents E
Services E
Rates E
Terms E
Index E
FedEx SameDay City Rates
®
Go to fedex.com/samedaycity or call 1.800.399.5999 to request these services. Shipments weighing less than 151 lbs.
that contain at least one palletized piece are priced at the 151-lb. FedEx SameDay Freight rate. See pp. 58–59 for FedEx
SameDay and FedEx SameDay Freight rates and special handling fees.
FedEx SameDay® City Rates (Priority)*
FedEx SameDay® City Rates (Standard)*
Multiply per-pound rates by total shipment weight.
Multiply per-pound rates by total shipment weight.
ZONES 1
ZONES 1
0A
0B
0C
0D
0E
0–5
miles
6–15
miles
16–30
miles
31–45
miles
46+
miles
2
Single-piece shipments
Per-pound rate (51–150 lbs.)
16.00
$
22.00
$
0.44
0.32
38.00
$
0.76
54.00
$
1.08
Base rate (0–50 lbs.)
60.00
$
Per-pound rate (51–150 lbs.)
1.20
Multiple-piece shipments 3
0C
0D
16–30
miles
31–45
miles
13.00
$
18.00
$
0.36
0.26
33.00
$
0.66
48.00
0.96
Multiple-piece shipments 2
$
0B
6–15
miles
Single-piece shipments
$
0A
0–5
miles
Per-pound rate (51+ lbs.)
19.00
$
25.00
0.50
0.38
$
41.00
$
0.82
57.00
1.14
$
63.00
Per-pound rate (51+ lbs.)
1.26
$
15.00
0.30
$
20.00
0.40
$
35.00
0.70
$
50.00
1.00
1
R ates only apply when both origin and destination ZIP codes are included within the FedEx
SameDay City metro coverage area. Go to fedex.com/samedaycity for ZIP codes served.
2
An Excess Mileage Fee of $1.50 per mile, for every mile beyond 45 miles, applies to zone 0E shipments.
3
Multiple packages going to and from the same origin and destination addresses at the same time.
Multiple-piece shipments include up to 25 pieces per shipment.
1
R ates only apply when both origin and destination ZIP codes are included within the FedEx
SameDay City metro coverage area. Go to fedex.com/samedaycity for ZIP codes served.
2
Multiple packages going to and from the same origin and destination addresses at the same time.
Multiple-piece shipments include up to 25 pieces per shipment.
FedEx SameDay® City Rates (New York City)
FedEx SameDay® City Standard Route Rates
FedEx SameDay City Standard Route rates are available by contract
only. Contact your FedEx account executive for more information.
ZONES 1
Weight
1–499 lbs. $
500–999 lbs.
1,000+ lbs.
Minimum Charge
1
0A
0B
0C
0–15
miles
16–25
miles
26–50
miles
1.00
$
1.00
$
1.00
0.95
0.95
0.95
0.65
0.65
0.65
50.00
70.00
125.00
T hese rates apply in New York City only. Rates only apply when both origin and
destination ZIP codes are included within the FedEx SameDay City metro coverage
area. Go to fedex.com/samedaycity for New York City ZIP codes served.
* Go to fedex.com/samedaycity for metro markets served by FedEx SameDay City priority and standard.
Rates shown do not include a fuel surcharge. Go to fedex.com/us/services/fuelsurcharge.html for details (see the FedEx Express fuel surcharge).
60
Contents E
Services E
Rates E
Terms E
Index E
FedEx SameDay City Fees
Go to fedex.com/samedaycity or call 1.800.399.5999 to request these services. See pp. 58–59 for FedEx SameDay and
FedEx SameDay Freight rates and special handling fees.
The following fees may apply to your FedEx SameDay City shipments.
(Priority and Standard)
Additional Deliveries / Same Address
Additional Deliveries / Same City
Applies to multiple-piece shipments in which pieces are
delivered to different addresses in the same city.
Additional Handling Surcharge (per package)
Applies when (1) the package weighs more than 70 lbs.; or (2) the length, width or height
is more than 60 inches; or (3) the length plus width plus height is more than 95 inches.
Address Correction Fee
After-Hours Pickup or Delivery
• FedEx SameDay City priority and FedEx SameDay City Standard Route:
Ready time of 8:01 p.m.– 6:59 a.m., Mon.–Fri.
• FedEx SameDay City: 8 p.m.– 8 a.m., Mon.–Fri.
Cancellation Fee
Declared Value
Maximum of $2,000. FedEx SameDay® City 1
(New York City)
Standard Route
–$30 –
–$50 –
$8.50$8.50 –
$12$12 –
$16 2$16 2
$25 per run 2 (pickup only)
–
$30 per run 3
• $20 (priority) 3
• $15 (standard) 3
• $2.70 for shipments valued • $2.70 for shipments valued • $2.70 for runs valued
between $100.01–$300
between $100.01–$300
between $100.01–$300
• $0.90 per $100 of declared • $0.90 per $100 of declared • $0.90 per $100 of declared
value for shipments
value for shipments
value for runs valued in
valued in excess of $300
valued in excess of $300 excess of $300
$3– –
Evening Delivery
• Delivery only between 5 p.m.–8 p.m.
• Assessed only when a customer selects this option in connection with
Residential Delivery for FedEx SameDay City standard service
Excess Mileage (when applicable)
Excess Service Time per 15 minutes
FedEx® Delivery Signature Options
• Indirect Signature Required
• Direct Signature Required
• Adult Signature Required
For FedEx SameDay City priority and standard, the Indirect Signature Required fee applies
to residential delivery only. There is no additional charge for commercial delivery.
Fuel Surcharge
Hold and Ship Charge
Applies to shipments that, at customer request, require an overnight hold.
Holiday Pickup or Delivery
Oversize Package Charge
Applies when one piece in the shipment weighs more than 70 lbs.
Pickup and Delivery Reattempt
$1.50/mile4–
–
$10 5– –
• $3 (indirect)–
• $3.75 (direct) 6
• $3.75 (direct)
• $4.75 (adult) 6
• $4.75 (adult)
Variable 7Variable 7Variable 7
–$30 –
$30 2$50 8
$90 per run 2
–$30 –
–$20 8, 9–
Pickup Attempt
Residential Delivery
Same-day Return to Sender
Assessed only when the shipper selects this option and the shipment was rendered undeliverable.
Saturday Pickup or Delivery
Sunday Pickup or Delivery
Waiting Time
Applies after the first 15 minutes of wait time.
$8.50– –
$3– –
Customer base rate with
–
–
selected surcharges 10
$16 2$30 8
$16 2$40 8
–
$10 per 15 min.
–
T hese fees apply separately for handling and delivery. That is, the fees shown are per pickup and per delivery.
Only one surcharge will apply for after-hours pickup or delivery, holiday pickup or delivery, Saturday pickup or delivery, or Sunday pickup or delivery, per shipment.
3
This fee applies if a cancellation occurs 30 minutes before the ready time or later.
4
The Excess Mileage Fee is charged at $1.50 per mile, or parts thereof, after 45 miles for FedEx SameDay City priority service only.
5
Fee applies in 15-minute increments, or parts thereof, separately to both pickup and/or delivery if either exceeds 15 minutes. Excess Service Time may not be available in all circumstances.
6
Adult Signature Required and Direct Signature Required charges are assessed on a per-piece basis up to a maximum of seven units per run. Indirect Signature Required is included with all shipments at no additional charge.
7
Charges shown on this page do not include any fuel surcharge that may be applicable. Go to fedex.com/us/services/fuelsurcharge.html for details (see the FedEx Express fuel surcharge).
8
Fee covers both pickup and delivery on the same day.
9
The charge shown applies for pickup and delivery reattempts when the package weighs up to 50 lbs. For packages in excess of 50 lbs., an additional charge of $0.50 per pound applies.
The charge is assessed each time we reattempt pickup or delivery.
10
Same-day return to sender is charged on undeliverable shipments when customers have selected that the shipment is to be returned the same day or as soon as possible.
1
2
61
Contents E
Services E
Rates E
Terms E
Index E
FedEx One Rate
®
You can request FedEx One Rate pricing for qualifying FedEx Express U.S. shipments in FedEx Express packaging.
FedEx One Rate pricing is an alternative to FedEx® Standard List Rates, account-specific rates or FedEx® Retail Rates.
No account-specific discounts apply.
About These Rate Tables
• Shippers are required to use
FedEx Express packaging and
FedEx Express U.S. services
(FedEx Express Saver, FedEx 2Day,
FedEx 2Day A.M., FedEx Standard
Overnight, FedEx Priority Overnight
and FedEx First Overnight).
• FedEx One Rate is subject to
other charges including, but not
limited to, on-call pickup, Saturday
delivery, FedEx® Delivery Signature
Options, additional declared value,
and address or account corrections.
In the rate tables that follow:
• FedEx One Rate includes
any applicable residential
surcharges, delivery area
surcharges and fuel surcharge.
• To qualify for FedEx One Rate
pricing, FedEx envelopes must
weigh 10 lbs. or less, and
FedEx paks, boxes and tubes
must weigh 50 lbs. or less.
Local Zone (Zone 2)
Delivery
Commitment 1
3rd day by
4:30 p.m.2
2nd day by
4:30 p.m.2
2nd day by
10:30 a.m.
FedEx
2Day ®
Service
FedEx
Express
Saver ®
FedEx
FedEx
2Day ® A.M. Standard
Overnight ®
Next day by
3 p.m.2
Next day by
10:30 a.m.
Next day by
8 or 8:30 a.m.
FedEx
Priority
Overnight ®
FedEx
First
Overnight ®
Packing Type
FedEx® Envelope
FedEx® Pak
FedEx® Small Box
FedEx® Medium Box
FedEx® Large Box
FedEx® Extra Large Box
FedEx® Tube
$
7.50
$
17.00
$
20.75
$
22.25
$
26.75
$
61.75
7.50
17.25
22.00
26.50
31.75
66.75
8.50
17.75
23.00
28.50
32.25
67.25
10.50
19.25
23.50
32.00
37.25
72.25
16.25
20.75
24.50
37.25
41.50
76.50
25.50
28.00
28.75
42.25
49.50
84.50
25.50
28.00
28.75
42.25
49.50
84.50
Regional Zone (Zones 3–4)
Delivery
Commitment 1
3rd day by
4:30 p.m.2
2nd day by
4:30 p.m.2
2nd day by
10:30 a.m.
FedEx
2Day ®
Service
FedEx
Express
Saver ®
FedEx
FedEx
2Day ® A.M. Standard
Overnight ®
Next day by
3 p.m.2
Next day by
10:30 a.m.
Next day by
8 or 8:30 a.m.
FedEx
Priority
Overnight ®
FedEx
First
Overnight ®
Packing Type
FedEx® Envelope
FedEx® Pak
FedEx® Small Box
FedEx® Medium Box
FedEx® Large Box
FedEx® Tube
1
2
$
8.00
$
18.25
$
22.50
$
25.75
$
35.50
$
70.50
8.25
18.25
23.00
40.50
52.25
87.25
9.75
18.75
23.50
44.00
56.75
91.75
12.50
22.25
25.75
46.25
64.75
99.75
17.75
26.25
30.75
55.75
73.50
108.50
28.75
34.00
39.25
75.50
96.00
131.00
28.75
34.00
39.25
75.50
96.00
131.00
S ome exceptions apply. See fedex.com/uspackages for details.
62
Contents E
Services E
Rates E
Terms E
Index E
FedEx One Rate
You can request FedEx One Rate pricing for qualifying FedEx Express U.S. shipments in FedEx Express packaging.
FedEx One Rate pricing is an alternative to FedEx Standard List Rates, account-specific rates or FedEx Retail Rates.
No account-specific discounts apply.
• FedEx One Rate is subject to
other charges including, but not
limited to, on-call pickup, Saturday
delivery, FedEx Delivery Signature
Options, additional declared value,
and address or account corrections.
• FedEx One Rate includes
any applicable residential
surcharges, delivery area
surcharges and fuel surcharge.
• Shippers are required to use
FedEx Express packaging and
FedEx Express U.S. services
(FedEx Express Saver, FedEx 2Day,
FedEx 2Day A.M., FedEx Standard
Overnight, FedEx Priority Overnight
and FedEx First Overnight).
• To qualify for FedEx One Rate
pricing, FedEx envelopes must
weigh 10 lbs. or less, and
FedEx paks, boxes and tubes
must weigh 50 lbs. or less.
National Zone (Zones 5–8, and Alaska and Hawaii shipments)
•Shipments moving generally 601 miles or more from origin to destination anywhere in the contiguous U.S.
•Shipments from the contiguous U.S. and Hawaii to Alaska.
•Shipments from the contiguous U.S. and Alaska to Hawaii.
•Shipments from Alaska and Hawaii to the contiguous U.S.
•FedEx Express intra-Alaska shipments (FedEx One Rate pricing is not available for intra-Hawaii shipments).
Delivery
Commitment 1
3rd day by
4:30 p.m.2
2nd day by
4:30 p.m.2
2nd day by
10:30 a.m.
FedEx
2Day ®
Service
FedEx
Express
Saver ® 3
FedEx
FedEx
FedEx
Priority
2Day ® A.M.4 Standard
Overnight ® 4 Overnight ®
Next day by
3 p.m.2
Next day by
10:30 a.m.
Next day by
8 or 8:30 a.m.
FedEx
First
Overnight ®
Packing Type
FedEx® Envelope
FedEx® Pak
FedEx® Small Box
FedEx® Medium Box
FedEx® Large Box
FedEx® Tube
$
9.75
$
21.50
$
31.00
$
34.50
$
44.00
$
79.00
10.00
21.50
33.50
52.25
69.75
104.75
10.75
22.25
38.75
58.00
78.00
113.00
14.00
40.25
49.00
60.25
88.25
123.25
18.75
50.50
61.25
83.75
101.50
136.50
40.50
74.50
88.75
116.25
141.00
176.00
40.50
74.50
88.75
116.25
141.00
176.00
S ome exceptions apply. See fedex.com/uspackages for details.
By 8 p.m. to residences. Some exceptions apply. See fedex.com/uspackages for details.
3
Not available for Alaska and Hawaii shipments.
4
Hawaii service is outbound only.
1
2
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Contents E
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Terms E
Index E
ZONES
Weight
2
3
4
5
0–150
miles
151–300
miles
301–600
miles
601–1,000
miles
1,001–1,400 1,401–1,800
miles
miles
$
$
$
151–499 lbs. $
500–999 lbs.
1,000–1,999 lbs.
2,000+ lbs.
Minimum Charge
1.67
$
2.83
4.91
6
7.08
8
9–10
11
13–16
1,801-plus
miles
To AK/HI 1
metro
To AK
rural
From
AK/HI 1
$
$
7
7.42
$
8.92
9.84
11.02
$
11.56
$
7.17
1.61
2.69
4.42
6.92
7.39
8.89
9.60
10.67
11.19
7.14
1.50
2.63
4.40
6.65
7.25
8.82
9.35
10.23
11.10
6.96
1.46
2.60
4.07
5.96
7.17
8.76
9.24
10.12
10.86
6.92
247.00
421.00
733.00
1,053.00
1,100.00
1,312.00
1,462.00
1,639.00
1,718.00
1,057.00
6
ZONES
Weight
2
3
4
5
0–150
miles
151–300
miles
301–600
miles
601–1,000
miles
1,001–1,400 1,401–1,800
miles
miles
$
$
$
151–499 lbs. $
500–999 lbs.
1,000–1,999 lbs.
2,000+ lbs.
Minimum Charge
1.19
$
2.02
3.51
5.06
7
5.30
$
6.37
8
9–10
1,801-plus
miles
To AK/HI
metro
$
$
7.03
1
7.87
$
11
13–16
To AK
rural
From
AK/HI 1
8.26
$
5.12
1.15
1.92
3.16
4.94
5.28
6.35
6.86
7.62
7.99
5.10
1.07
1.88
3.14
4.75
5.18
6.30
6.68
7.31
7.93
4.97
1.04
1.86
2.91
4.26
5.12
6.26
6.60
7.23
7.76
4.94
115.00
197.00
297.00
374.00
398.00
415.00
464.00
902.00
988.00
415.00
ZONES
Weight
2
3
4
5
0–150
miles
151–300
miles
301–600
miles
601–1,000
miles
1,001–1,400 1,401–1,800
miles
miles
$
$
$
151–499 lbs. $
500–999 lbs.
1,000–1,999 lbs.
2,000+ lbs.
Minimum Charge
1.16
$
1.92
2.40
6
2.52
7
3.75
$
5.03
8
9–10
11
13–16
1,801-plus
miles
To AK/HI 1
metro
To AK
rural
From
AK/HI 1
$
$
5.90
6.71
$
7.21
$
2.88
1.12
1.81
2.26
2.46
3.64
4.86
5.54
6.65
7.06
2.84
1.02
1.77
2.16
2.43
3.52
4.80
5.36
6.32
6.93
2.76
0.95
1.65
2.13
2.19
3.17
4.16
4.76
6.04
6.91
2.74
113.00
183.00
227.00
277.00
313.00
374.00
405.00
772.00
819.00
363.00
ZONES
Weight
151–499 lbs. $
500–999 lbs.
1,000–1,999 lbs.
2,000+ lbs.
Minimum Charge
1
2
3
4
5
0–150
miles
151–300
miles
301–600
miles
601–1,000
miles
1,001–1,400 1,401–1,800
miles
miles
$
$
$
1.14
$
1.90
2.38
6
2.50
7
3.60
$
8
4.54
1,801-plus
miles
$
5.24
1.05
1.79
2.24
2.44
3.31
4.35
5.10
1.00
1.75
2.14
2.38
3.08
4.11
5.00
0.91
1.63
2.11
2.17
2.90
4.04
4.74
112.00
138.00
155.00
172.00
186.00
211.00
239.00
In Hawaii, service is to and from the island of Oahu only. Call 1.800.332.0807 for details.
A
ny fraction of a pound is rounded up to the next-higher pound.
Note: Shipments picked up from or delivered to extended service areas may be handled by cartage agents. For an explanation of delivery commitments
or service areas for FedEx Express® Freight U.S. services, go to fedex.com/usfreight and select “Delivery commitments” or call 1.800.332.0807.
64
Contents E
Services E
Rates E
Terms E
International Package Rates to Puerto Rico: U.S. Export
Index E
1
Use these rates when shipping outbound from the U.S. to Puerto Rico. For FedEx Express shipping rates from Puerto Rico
to the U.S., call 1.800.GoFedEx 1.800.463.3339 and say “international services.”
FedEx
FedEx
FedEx
International International International
®
®
First
Priority
Economy®
$
83.65
$
104.80
**
**
**
$
36.65
$
57.80
**
$
31.80
110.10
63.10
35.55
117.25
70.25
40.50
123.75
76.75
43.20
130.10
83.10
46.90
136.10
89.10
49.90
142.05
95.05
53.75
147.70
100.70
56.55
154.10
107.10
60.50
160.50
113.50
65.60
166.85
119.85
69.55
172.75
125.75
72.05
178.95
131.95
74.65
184.90
137.90
77.55
189.15
142.15
81.05
194.70
147.70
84.45
198.00
151.00
88.45
201.85
154.85
93.75
206.95
159.95
96.80
210.10
163.10
100.30
213.80
166.80
104.90
217.60
170.60
108.85
222.20
175.20
112.90
225.55
178.55
116.95
231.10
184.10
121.05
233.90
186.90
124.20
237.90
190.90
128.25
241.40
194.40
132.40
244.45
197.45
135.70
248.00
201.00
139.95
251.65
204.65
143.40
255.45
208.45
148.00
260.20
213.20
151.95
264.60
217.60
156.00
268.95
221.95
160.15
273.25
226.25
163.90
278.20
231.20
168.15
282.40
235.40
172.00
287.00
240.00
176.10
291.85
244.85
179.60
296.65
249.65
183.55
301.70
254.70
187.70
306.90
259.90
191.25
312.50
265.50
195.00
316.75
269.75
197.85
321.45
274.45
202.70
325.75
278.75
206.55
330.95
283.95
210.05
336.00
289.00
213.95
Weight
FedEx®
Envelope
up to 8 oz.
FedEx® Pak*
1 lb.
2 lbs.
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
49
FedEx
FedEx
FedEx
®
®
First
Priority
Economy®
50 lbs. $
51
52
53
54
55
56
57
58
59
60
61
62
63
64
65
66
67
68
69
70
71
72
73
74
75
76
77
78
79
80
81
82
83
84
85
86
87
88
89
90
91
92
93
94
95
96
97
98
99
100
336.10
$
289.10
$
214.05
347.00
300.00
221.25
353.05
306.05
221.75
358.20
311.20
225.10
364.00
317.00
227.85
368.95
321.95
234.70
374.05
327.05
235.40
379.50
332.50
239.70
385.30
338.30
243.65
386.75
339.75
246.95
395.45
348.45
250.00
403.15
356.15
254.50
408.65
361.65
262.80
414.65
367.65
267.25
420.50
373.50
267.35
420.60
373.60
272.00
427.15
380.15
276.75
439.00
392.00
277.65
439.95
392.95
285.05
452.15
405.15
289.10
457.55
410.55
292.60
465.05
418.05
293.40
465.15
418.15
294.10
472.30
425.30
297.10
472.35
425.35
309.00
472.45
425.45
312.25
490.15
443.15
312.50
500.20
453.20
313.55
506.10
459.10
314.50
507.50
460.50
325.10
518.00
471.00
325.20
518.10
471.10
325.65
525.95
478.95
339.95
526.10
479.10
342.60
530.85
483.85
342.70
530.95
483.95
346.40
531.05
484.05
346.90
553.10
506.10
349.35
553.20
506.20
357.70
569.35
522.35
358.05
569.45
522.45
363.45
582.75
535.75
363.70
588.60
541.60
366.85
588.65
541.65
367.05
588.80
541.80
379.35
588.90
541.90
379.45
592.70
545.70
381.25
605.40
558.40
381.55
605.50
558.50
381.80
613.15
566.15
382.05
633.00
586.00
411.00
65
1For FedEx Express Multiweight per-pound rates, see p. 82;
for express freight rates, see p. 103.
*Based on the package weight, the corresponding rate applies.
**One-pound rate applies.
Contents E
Services E
Rates E
International Package Rates to Puerto Rico: U.S. Export
Terms E
Index E
1
Use these rates when shipping outbound from the U.S. to Puerto Rico. For FedEx Express shipping rates from Puerto Rico
to the U.S., call 1.800.GoFedEx 1.800.463.3339 and say “international services.”
Weight
FedEx
FedEx
FedEx
®
®
Priority
Economy®
First
101 lbs. $
102
103
104
105
106
107
108
109
110
111
112
113
114
115
116
117
118
119
120
121
122
123
124
125
126
127
128
129
130
131
132
133
134
135
136
137
138
139
140
141
142
143
144
145
146
147
148
149
150
639.33
$
591.86
$
415.11
645.66
597.72
419.22
651.99
603.58
423.33
658.32
609.44
427.44
664.65
615.30
431.55
670.98
621.16
435.66
677.31
627.02
439.77
683.64
632.88
443.88
689.97
638.74
447.99
696.30
644.60
452.10
702.63
650.46
456.21
708.96
656.32
460.32
715.29
662.18
464.43
721.62
668.04
468.54
727.95
673.90
472.65
734.28
679.76
476.76
740.61
685.62
480.87
746.94
691.48
484.98
753.27
697.34
489.09
759.60
703.20
493.20
765.93
709.06
497.31
772.26
714.92
501.42
778.59
720.78
505.53
784.92
726.64
509.64
791.25
732.50
513.75
797.58
738.36
517.86
803.91
744.22
521.97
810.24
750.08
526.08
816.57
755.94
530.19
822.90
761.80
534.30
829.23
767.66
538.41
835.56
773.52
542.52
841.89
779.38
546.63
848.22
785.24
550.74
854.55
791.10
554.85
860.88
796.96
558.96
867.21
802.82
563.07
873.54
808.68
567.18
879.87
814.54
571.29
886.20
820.40
575.40
892.53
826.26
579.51
898.86
832.12
583.62
905.19
837.98
587.73
911.52
843.84
591.84
917.85
849.70
595.95
924.18
855.56
600.06
930.51
861.42
604.17
936.84
867.28
608.28
943.17
873.14
612.39
949.50
879.00
616.50
1For FedEx Express Multiweight per-pound rates, see p. 82;
for express freight rates, see p. 103.
66
Contents E
Services E
Rates E
Terms E
Index E
FedEx Express International Package Rates to Canada (Zone A): U.S. Export
Use these rates when shipping outbound from the U.S.
FedEx
Pak
®
1 lb.
2 lbs.
1 lb.
2 lbs.
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
49
50
51
52
FedEx
International
First ®
$
87.25
FedEx
International
Priority ®
$
113.25
117.25
$
121.40
FedEx
International
Economy ®
40.25
**
66.25
*
70.25
$
74.40
*
$
70.65
128.81
81.81
74.91
139.42
92.42
80.41
145.91
98.91
85.41
157.52
110.52
97.57
160.75
113.75
101.05
164.37
117.37
105.01
166.74
119.74
110.85
166.99
119.99
112.14
167.24
120.24
115.46
167.49
120.49
119.15
168.93
121.93
119.61
197.69
150.69
128.63
206.11
159.11
133.03
212.28
165.28
137.42
218.44
171.44
143.85
223.37
176.37
144.98
228.20
181.20
148.78
228.69
181.69
152.56
228.94
181.94
156.36
229.19
182.19
164.70
229.44
182.44
168.59
229.69
182.69
172.02
229.94
182.94
175.42
231.97
184.97
178.88
272.56
225.56
182.30
286.49
239.49
185.74
294.77
247.77
192.71
299.38
252.38
195.64
304.36
257.36
195.97
310.53
263.53
200.30
315.97
268.97
204.64
321.41
274.41
208.98
326.86
279.86
213.31
331.47
284.47
217.66
335.24
288.24
221.97
341.10
294.10
226.28
344.89
297.89
230.61
350.31
303.31
234.96
355.76
308.76
239.31
361.21
314.21
243.66
366.24
319.24
248.03
370.45
323.45
252.39
375.06
328.06
256.77
380.08
333.08
261.15
383.85
336.85
265.52
388.87
341.87
272.76
393.47
346.47
273.49
397.25
350.25
276.69
402.28
355.28
280.29
404.47
357.47
290.80
410.67
363.67
292.92
FedEx
International
First®
Weight
FedEx®
Envelope
up to 8 oz.
FedEx
International
Priority®
FedEx
International
Economy®
For shipments to markets in
Canada such as:
•Calgary
•Hull
•Kitchener
•Montreal
•Niagara
•Oshawa
•Ottawa
•Toronto
•Vancouver
•Windsor
•Winnipeg
$ 366.29
$ 293.27
53 lbs. $ 413.29
416.27
369.27
295.63
54
420.12
373.12
299.05
55
423.97
376.97
302.47
56
427.82
380.82
305.89
57
431.67
384.67
309.31
58
433.94
386.94
312.83
59
443.75
396.75
316.28
60
445.78
398.78
319.85
61
451.27
404.27
323.42
62
455.08
408.08
333.19
63
458.85
411.85
336.86
64
463.79
416.79
340.48
65
464.30
417.30
340.97
66
470.40
423.40
341.30
67
472.26
425.26
344.87
68
478.78
431.78
348.48
69
481.05
434.05
352.02
70
483.35
436.35
361.36
71
485.66
438.66
362.31
72
491.03
444.03
362.75
73
497.41
450.41
371.17
74
500.55
453.55
372.02
75
503.68
456.68
375.66
76
505.77
458.77
377.16
77
507.87
460.87
378.71
78
508.28
461.28
380.24
79
513.32
466.32
381.78
80
516.47
469.47
383.31
81
518.03
471.03
384.85
82
519.61
472.61
386.39
83
522.29
475.29
387.91
84
524.95
477.95
389.45
85
527.62
480.62
390.98
86
530.27
483.27
392.53
87
532.95
485.95
394.05
88
535.60
488.60
395.60
89
538.27
491.27
397.12
90
540.92
493.92
398.67
91
543.57
496.57
400.20
92
546.25
499.25
401.73
93
548.90
501.90
403.28
94
551.57
504.57
404.80
95
554.23
507.23
406.35
96
1For shipments that exceed the 22-lb. or 56-lb.
556.88
509.88
407.25
97
weight limits, multiply the per-pound rate by
559.55
512.55
407.50
98
the number of pounds (1– 5) greater than the
limit and add it to the base rate. Note: For
561.75
514.75
407.75
99
shipments that exceed the weight limit by
562.00
515.00
408.00
100
more than 5 pounds, the corresponding FedEx
®
101–150 For FedEx Express Multiweight per-pound rates, see p. 82.
International Priority standard list rate applies.
FedEx® 10kg Box and FedEx® 25kg Box Rates
These boxes can only be used with FedEx International Priority service.
FedEx® 10kg Box 1–22 lbs.
67
Base rate
Additional per-pound
rate (if applicable) 1
$
$
122.18
185.22
5.55
3.31
*Based on the package weight, the
corresponding rate applies.
Any fraction of a pound is rounded up to
the next-higher pound. Ancillary clearance
service fees may apply for various clearance
services, depending on commodity and
country; see pp. 116–117 for details.
Contents E
Services E
Rates E
Terms E
Index E
FedEx Express International Package Rates to Canada (Zone B): U.S. Export
FedEx
Pak
®
1 lb.
2 lbs.
1 lb.
2 lbs.
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
49
50
51
52
FedEx
International
First ®
$
88.50
FedEx
International
Priority ®
$
114.75
120.50
$
127.30
FedEx
International
Economy ®
41.50
**
67.75
*
73.50
$
80.30
*
$
75.21
135.05
88.05
82.90
142.85
95.85
89.80
153.49
106.49
96.99
170.46
123.46
112.24
175.82
128.82
115.06
182.39
135.39
119.51
184.05
137.05
123.53
184.30
137.30
127.96
184.55
137.55
132.28
184.80
137.80
133.66
186.55
139.55
134.50
221.49
174.49
151.26
230.54
183.54
155.99
236.72
189.72
164.17
242.91
195.91
167.88
248.66
201.66
168.28
255.69
208.69
172.49
256.40
209.40
176.73
256.65
209.65
180.96
256.90
209.90
190.52
257.15
210.15
194.41
257.40
210.40
198.29
257.65
210.65
202.14
260.00
213.00
207.19
306.99
259.99
212.87
323.70
276.70
223.10
327.41
280.41
224.75
330.84
283.84
225.46
335.77
288.77
233.94
343.45
296.45
234.81
348.37
301.37
244.19
354.34
307.34
248.59
359.32
312.32
249.04
364.29
317.29
253.08
369.24
322.24
257.56
375.21
328.21
262.44
379.68
332.68
267.31
384.15
337.15
272.19
388.62
341.62
279.57
393.13
346.13
280.32
398.56
351.56
284.38
405.99
358.99
289.64
411.48
364.48
293.70
415.93
368.93
297.77
423.88
376.88
301.44
427.86
380.86
305.89
434.91
387.91
312.93
438.67
391.67
313.64
443.30
396.30
317.71
446.25
399.25
328.05
450.85
403.85
329.09
FedEx
International
First®
Weight
FedEx®
Envelope
up to 8 oz.
FedEx
International
Priority®
FedEx
International
Economy®
For shipments to remote areas
of Canada such as:
•New Brunswick
•Newfoundland
•Northwest Territories
•Nova Scotia
•Prince Edward Island
•Saskatchewan
•Yukon
$ 406.64
$ 329.86
53 lbs. $ 453.64
457.08
410.08
333.09
54
461.01
414.01
336.84
55
464.94
417.94
340.59
56
468.87
421.87
344.34
57
472.80
425.80
348.09
58
476.34
429.34
355.06
59
482.30
435.30
364.88
60
484.21
437.21
365.88
61
490.26
443.26
371.54
62
492.53
445.53
375.03
63
496.97
449.97
375.38
64
500.38
453.38
375.78
65
504.12
457.12
379.04
66
508.73
461.73
385.31
67
512.07
465.07
385.95
68
517.05
470.05
392.39
69
519.21
472.21
393.04
70
521.09
474.09
399.53
71
523.00
476.00
400.19
72
531.85
484.85
408.93
73
534.74
487.74
409.81
74
539.24
492.24
410.32
75
542.28
495.28
420.16
76
545.62
498.62
421.15
77
548.74
501.74
421.90
78
551.85
504.85
422.65
79
554.98
507.98
423.42
80
558.09
511.09
424.17
81
561.20
514.20
424.92
82
564.33
517.33
425.68
83
567.43
520.43
426.42
84
570.57
523.57
427.20
85
573.69
526.69
427.96
86
576.79
529.79
428.49
87
579.92
532.92
428.76
88
583.02
536.02
429.03
89
586.16
539.16
429.30
90
589.28
542.28
429.57
91
592.38
545.38
429.84
92
595.51
548.51
430.11
93
598.62
551.62
430.38
94
601.75
554.75
430.65
95
604.87
557.87
430.92
96
607.97
560.97
431.19
97
609.50
562.50
431.46
98
609.75
562.75
431.73
99
610.00
563.00
432.00
100
®
FedEx 10kg Box and FedEx 25kg Box Rates
68
Base rate
$
$
139.80
213.25
6.35
3.81
Contents E
Services E
Rates E
Terms E
Index E
International Package Rates to Mexico (Zone C): U.S. Export
FedEx
Pak
®
1 lb.
2 lbs.
1 lb.
2 lbs.
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
49
50
51
52
FedEx
International
First ®
$
90.00
FedEx
International
Priority ®
$
109.25
112.75
$
122.59
FedEx
International
Economy ®
43.00
**
62.25
*
65.75
$
75.59
*
$
70.77
129.91
82.91
77.77
141.02
94.02
87.80
150.70
103.70
88.98
165.19
118.19
104.09
178.85
131.85
113.47
187.43
140.43
122.54
202.28
155.28
134.82
208.31
161.31
136.05
208.92
161.92
136.55
209.17
162.17
146.53
210.37
163.37
152.89
234.23
187.23
156.79
254.26
207.26
157.20
265.41
218.41
162.35
269.64
222.64
167.50
270.07
223.07
172.66
270.32
223.32
177.81
270.57
223.57
191.88
270.82
223.82
197.33
271.07
224.07
200.33
271.32
224.32
200.64
271.57
224.57
201.28
271.82
224.82
213.60
273.86
226.86
220.39
314.61
267.61
221.07
347.43
300.43
221.41
354.50
307.50
227.65
359.08
312.08
228.29
362.81
315.81
236.47
369.13
322.13
240.14
370.81
323.81
241.61
374.55
327.55
243.09
376.67
329.67
248.49
376.92
329.92
249.05
377.35
330.35
250.55
385.89
338.89
255.19
386.75
339.75
255.66
394.30
347.30
258.31
397.85
350.85
258.63
398.48
351.48
259.52
410.63
363.63
260.39
411.85
364.85
262.28
413.30
366.30
264.13
424.50
377.50
266.47
429.53
382.53
271.08
435.82
388.82
277.15
440.86
393.86
277.77
446.71
399.71
281.57
447.30
400.30
281.95
447.62
400.62
283.83
451.99
404.99
285.99
FedEx
International
First®
Weight
FedEx®
Envelope
up to 8 oz.
FedEx
International
Priority®
FedEx
International
Economy®
For shipments to:
•Mexico
$ 416.93
$ 288.14
53 lbs. $ 463.93
468.09
421.09
288.53
54
472.28
425.28
291.53
55
476.47
429.47
294.53
56
480.66
433.66
297.53
57
484.85
437.85
300.53
58
489.30
442.30
300.83
59
493.70
446.70
301.16
60
494.14
447.14
304.76
61
500.13
453.13
311.02
62
500.73
453.73
313.89
63
501.39
454.39
314.19
64
514.45
467.45
316.87
65
518.85
471.85
319.55
66
519.30
472.30
322.23
67
527.24
480.24
324.91
68
528.05
481.05
329.76
69
534.39
487.39
330.25
70
535.91
488.91
335.14
71
536.25
489.25
335.63
72
536.57
489.57
338.30
73
540.07
493.07
340.98
74
544.01
497.01
345.85
75
550.34
503.34
346.34
76
553.73
506.73
349.01
77
554.07
507.07
351.70
78
558.17
511.17
365.35
79
572.15
525.15
366.72
80
575.31
528.31
366.98
81
578.45
531.45
367.24
82
581.17
534.17
367.50
83
583.89
536.89
367.76
84
584.22
537.22
372.63
85
584.56
537.56
373.71
86
584.88
537.88
395.17
87
585.48
538.48
397.33
88
597.11
550.11
397.58
89
600.24
553.24
397.84
90
604.45
557.45
398.09
91
608.65
561.65
398.35
92
611.15
564.15
398.60
93
611.40
564.40
398.86
94
614.01
567.01
399.57
95
618.70
571.70
406.71
96
621.24
574.24
407.46
97
621.50
574.50
407.71
98
621.75
574.75
409.20
99
622.00
575.00
439.00
100
®
69
Base rate
$
$
163.62
227.11
7.44
4.06
Contents E
Services E
Rates E
Terms E
Index E
International Package Rates to Zone D: U.S. Export
FedEx
Pak
®
1 lb.
2 lbs.
1 lb.
2 lbs.
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
49
50
51
52
FedEx
International
First ®
$
101.75
FedEx
International
Priority ®
$
121.25
124.25
$
137.23
FedEx
International
Economy ®
54.75
**
74.25
*
77.25
$
90.23
*
$
83.59
149.94
102.94
99.51
166.60
119.60
113.38
185.98
138.98
127.05
209.14
162.14
148.18
218.63
171.63
162.06
228.50
181.50
172.35
236.48
189.48
174.78
237.28
190.28
179.63
237.53
190.53
180.61
237.78
190.78
189.93
239.69
192.69
192.02
277.81
230.81
207.04
297.25
250.25
215.39
305.87
258.87
217.15
314.96
267.96
247.22
324.83
277.83
250.91
328.49
281.49
251.29
328.86
281.86
252.11
329.11
282.11
252.49
329.36
282.36
253.25
329.61
282.61
268.45
329.86
282.86
275.50
330.11
283.11
280.04
334.03
287.03
282.48
412.33
365.33
331.23
426.62
379.62
336.11
436.01
389.01
355.57
443.26
396.26
357.52
451.70
404.70
357.77
460.25
413.25
360.93
461.59
414.59
361.49
488.15
441.15
372.65
490.81
443.81
373.77
508.70
461.70
374.02
516.98
469.98
374.27
525.70
478.70
374.52
526.58
479.58
375.47
543.54
496.54
393.95
551.38
504.38
395.80
560.09
513.09
396.05
566.63
519.63
397.50
577.09
530.09
426.22
584.06
537.06
431.57
592.32
545.32
432.11
601.06
554.06
433.02
610.62
563.62
440.50
618.91
571.91
452.97
627.17
580.17
458.31
628.02
581.02
463.66
644.32
597.32
469.01
651.57
604.57
469.56
FedEx
International
First®
Weight
FedEx®
Envelope
up to 8 oz.
FedEx
International
Priority®
FedEx
International
Economy®
For shipments to:
•Belgium
•Channel Islands (U.K.)
•England (U.K.)
•France
•Germany
•Ireland, Northern (U.K.)
•Ireland, Republic of
•Italy
•Luxembourg
•Monaco
•Netherlands (Holland)
•San Marino
•Scotland (U.K.)
•Vatican City
•Wales (U.K.)
$ 607.90
$ 479.71
53 lbs. $ 654.90
664.53
617.53
485.03
54
674.17
627.17
486.26
55
683.81
636.81
487.49
56
693.45
646.45
488.72
57
703.09
656.09
489.95
58
711.24
664.24
514.52
59
724.75
677.75
517.15
60
730.06
683.06
522.49
61
744.35
697.35
523.03
62
747.89
700.89
523.31
63
762.64
715.64
528.75
64
765.69
718.69
535.66
65
780.93
733.93
538.30
66
Not all services are available
783.55
736.55
540.95
67
to all countries. See pp. 24–26
799.73
752.73
543.57
68
for the services available to your
801.36
754.36
546.21
69
destination country.
817.56
770.56
548.84
70
819.18
772.18
557.86
71
834.07
787.07
558.77
72
835.57
788.57
559.08
73
851.75
804.75
559.38
74
853.38
806.38
559.64
75
854.24
807.24
560.01
76
871.23
824.23
567.29
77
879.89
832.89
569.93
78
884.46
837.46
572.58
79
889.02
842.02
575.20
80
906.86
859.86
579.99
81
917.38
870.38
580.47
82
918.45
871.45
580.82
83
932.86
885.86
587.69
84
934.31
887.31
588.38
85
946.51
899.51
588.65
86
947.74
900.74
593.64
87
963.99
916.99
596.27
88
965.62
918.62
598.92
89
970.43
923.43
603.68
90
979.10
932.10
604.20
91
983.05
936.05
608.29
92
993.09
946.09
609.46
93
1,002.64
955.64
632.45
94
1,010.43
963.43
634.75
95
1,018.77
971.77
635.00
96
1,025.79
978.79
635.25
97
1,026.50
979.50
635.50
98
1,026.75
979.75
635.75
99
1,027.00
980.00
636.00
100
®
70
Base rate
$
$
192.94
287.28
8.77
5.13
Contents E
Services E
Rates E
Terms E
Index E
International Package Rates to Zone E: U.S. Export
FedEx
Pak
®
1 lb.
2 lbs.
1 lb.
2 lbs.
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
49
50
51
52
FedEx
International
Priority ®
$
$
FedEx
International
Economy ®
116.50
**
132.00
*
156.25
*
154.90
$
100.27
175.19
125.50
213.42
150.05
240.90
183.97
267.33
210.89
283.26
235.51
304.63
261.45
330.41
265.17
332.99
304.54
333.25
318.45
333.50
326.77
336.25
329.14
391.15
357.78
426.36
382.44
480.34
419.43
530.39
437.17
535.40
454.50
551.70
473.32
599.28
490.68
604.04
508.73
604.52
526.47
604.77
530.63
605.02
532.70
605.27
573.95
608.31
589.26
669.10
627.87
801.04
643.78
814.24
658.58
850.13
685.60
872.37
701.07
897.23
721.67
899.73
723.75
938.76
740.58
942.68
742.28
962.37
742.58
980.35
744.84
982.15
753.41
982.40
794.50
982.65
798.64
982.96
828.93
983.23
831.96
988.62
855.29
1,055.66
869.59
1,062.37
871.03
1,065.11
872.15
1,119.84
894.55
1,125.32
896.79
1,191.64
941.59
1,198.28
946.07
1,234.14
946.93
1,237.74
964.13
1,238.10
965.85
Weight
FedEx®
Envelope
up to 8 oz.
53 lbs.
54
55
56
57
58
59
60
61
62
63
64
65
66
67
68
69
70
71
72
73
74
75
76
77
78
79
80
81
82
83
84
85
86
87
88
89
90
91
92
93
94
95
96
97
98
99
100
101–150
FedEx
International
Priority ®
FedEx
International
Economy ®
$ 1,238.39
$
986.85
1,239.85
988.95
1,268.86
1,002.24
1,297.87
1,015.53
1,326.88
1,028.82
1,355.89
1,042.11
1,358.80
1,043.44
1,374.68
1,043.69
1,379.96
1,043.94
1,382.68
1,044.19
1,436.39
1,044.44
1,441.77
1,045.73
1,442.31
1,071.53
1,442.56
1,074.11
1,442.81
1,084.12
1,443.11
1,085.13
1,443.36
1,085.39
1,446.78
1,086.39
1,515.16
1,106.26
1,522.00
1,108.25
1,522.69
1,108.50
1,522.94
1,109.41
1,525.96
1,127.61
1,586.34
1,129.43
1,592.38
1,129.68
1,594.72
1,129.93
1,641.48
1,130.18
1,646.16
1,131.28
1,646.63
1,153.19
1,646.88
1,167.10
1,648.37
1,172.63
1,678.16
1,178.16
1,693.24
1,183.70
1,696.52
1,187.50
1,761.42
1,187.88
1,767.91
1,195.31
1,790.90
1,196.10
1,793.25
1,196.35
1,793.50
1,197.60
1,793.75
1,222.41
1,794.00
1,226.04
1,794.25
1,226.42
1,799.12
1,234.02
1,896.36
1,244.54
1,987.37
1,245.60
1,996.48
1,255.59
1,999.09
1,256.59
2,051.00
1,264.00
For shipments to:
•Bulgaria
•Czech Republic
•Estonia
•Gibraltar
•Hungary
•Latvia
•Lithuania
•Poland
•Romania
•Russia
•Slovak Republic
•Slovenia
•South Africa
For FedEx Express Multiweight®
per-pound rates, see p. 82.
Base rate
$
$
336.50
608.56
71
15.30
10.87
1For shipments that exceed the 22-lb. or 56-lb. weight limits,
multiply the per-pound rate by the number of pounds (1– 5) greater
than the limit and add it to the base rate. Note: For shipments that
exceed the weight limit by more than 5 pounds, the corresponding
FedEx International Priority standard list rate applies.
Any fraction of a pound is rounded up to the next-higher
pound. Ancillary clearance service fees may apply for various
clearance services, depending on commodity and country;
see pp. 116–117 for details.
Contents E
Services E
Rates E
Terms E
Index E
International Package Rates to Zone F: U.S. Export
FedEx
Pak
®
1 lb.
2 lbs.
1 lb.
2 lbs.
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
49
50
51
52
FedEx
International
First ®
$
99.00
FedEx
International
Priority ®
$
115.00
120.00
$
130.47
FedEx
International
Economy ®
52.00
**
68.00
*
73.00
$
83.47
*
$
79.23
141.65
94.65
92.15
160.07
113.07
106.22
175.61
128.61
119.09
203.05
156.05
141.07
211.93
164.93
152.20
221.96
174.96
164.42
233.57
186.57
170.14
236.52
189.52
175.70
236.82
189.82
177.81
237.07
190.07
185.30
239.05
192.05
187.05
278.49
231.49
208.21
292.28
245.28
210.33
301.16
254.16
223.88
310.51
263.51
225.24
319.43
272.43
237.77
327.37
280.37
239.04
328.17
281.17
251.96
328.42
281.42
260.81
328.67
281.67
272.00
328.92
281.92
276.20
329.17
282.17
276.63
329.42
282.42
276.88
333.17
286.17
278.65
408.17
361.17
314.05
429.88
382.88
332.87
439.22
392.22
334.84
446.73
399.73
346.50
456.26
409.26
353.73
468.16
421.16
360.80
479.31
432.31
367.89
487.81
440.81
374.99
496.76
449.76
387.48
506.21
459.21
394.69
514.67
467.67
401.45
523.62
476.62
402.30
531.94
484.94
418.99
541.04
494.04
420.68
548.58
501.58
421.30
557.03
510.03
432.23
565.08
518.08
433.36
573.55
526.55
444.29
581.55
534.55
445.39
590.04
543.04
461.13
595.69
548.69
462.72
604.65
557.65
468.05
613.11
566.11
470.66
622.06
575.06
472.29
630.20
583.20
474.59
631.03
584.03
481.51
640.43
593.43
494.22
FedEx
International
First®
Weight
FedEx®
Envelope
up to 8 oz.
FedEx
International
Priority®
FedEx
International
Economy®
For shipments to:
•Hong Kong
•Singapore
•Taiwan
$ 594.37
$ 495.52
53 lbs. $ 641.37
650.75
603.75
495.89
54
660.16
613.16
501.97
55
669.57
622.57
508.05
56
678.98
631.98
514.13
57
688.39
641.39
520.21
58
696.49
649.49
535.02
59
713.18
666.18
538.60
60
714.87
667.87
556.16
61
730.65
683.65
559.53
62
732.24
685.24
564.73
63
748.10
701.10
569.75
64
749.70
702.70
574.78
65
765.54
718.54
579.81
66
767.14
720.14
584.85
67
782.97
735.97
589.87
68
784.57
737.57
594.89
69
800.38
753.38
599.91
70
801.98
754.98
604.96
71
805.83
758.83
609.98
72
818.00
771.00
615.01
73
833.85
786.85
620.03
74
835.45
788.45
625.07
75
851.26
804.26
630.09
76
852.85
805.85
635.12
77
868.70
821.70
640.14
78
870.30
823.30
645.18
79
886.13
839.13
650.20
80
887.73
840.73
655.24
81
888.14
841.14
660.25
82
888.54
841.54
665.29
83
889.80
842.80
670.31
84
914.58
867.58
675.34
85
926.56
879.56
680.37
86
927.78
880.78
685.41
87
943.58
896.58
690.42
88
945.19
898.19
695.44
89
957.15
910.15
700.47
90
958.37
911.37
705.51
91
970.77
923.77
710.54
92
972.02
925.02
715.56
93
987.36
940.36
720.58
94
988.91
941.91
725.60
95
1,005.66
958.66
730.65
96
1,007.35
960.35
735.67
97
1,015.89
968.89
739.37
98
1,016.75
969.75
739.75
99
1,017.00
970.00
740.00
100
®
72
Base rate
$
$
192.30
286.42
8.74
5.11
Contents E
Services E
Rates E
Terms E
Index E
International Package Rates to Zone G: U.S. Export
FedEx
Pak
®
1 lb.
2 lbs.
1 lb.
2 lbs.
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
49
50
51
52
FedEx
International
First ®
$
98.50
FedEx
International
Priority ®
$
115.25
120.25
$
132.26
FedEx
International
Economy ®
51.50
**
68.25
*
73.25
$
85.26
*
$
80.30
146.60
99.60
95.28
161.47
114.47
107.97
177.20
130.20
121.74
207.99
160.99
143.44
215.61
168.61
154.74
228.91
181.91
164.26
230.24
183.24
165.64
230.49
183.49
178.33
230.74
183.74
179.61
230.99
183.99
179.86
233.21
186.21
182.26
277.55
230.55
215.13
284.01
237.01
222.50
297.15
250.15
223.24
311.31
264.31
225.29
319.43
272.43
226.30
320.25
273.25
246.07
320.50
273.50
256.33
320.75
273.75
257.36
321.00
274.00
257.70
321.25
274.25
259.12
321.50
274.50
267.52
321.75
274.75
268.36
324.87
277.87
269.36
387.22
340.22
289.35
427.45
380.45
306.28
436.84
389.84
307.98
437.79
390.79
333.70
451.79
404.79
336.29
468.31
421.31
343.02
469.98
422.98
365.24
489.13
442.13
367.47
491.05
444.05
367.82
492.25
445.25
369.38
516.06
469.06
400.28
525.03
478.03
403.38
533.52
486.52
410.36
542.48
495.48
416.01
543.38
496.38
417.46
544.50
497.50
446.21
566.61
519.61
449.10
575.10
528.10
449.46
583.12
536.12
452.93
591.65
544.65
456.36
597.30
550.30
462.55
606.27
559.27
463.17
607.18
560.18
463.59
623.75
576.75
463.92
631.91
584.91
464.72
632.75
585.75
480.58
642.17
595.17
482.17
FedEx
International
First®
Weight
FedEx®
Envelope
up to 8 oz.
FedEx
International
Priority®
FedEx
International
Economy®
For shipments to:
•Japan
•Korea, South
$ 596.12
$ 491.47
53 lbs. $ 643.12
652.56
605.56
495.65
54
661.98
614.98
501.95
55
671.40
624.40
508.25
56
680.82
633.82
514.55
57
690.24
643.24
520.85
58
698.39
651.39
532.38
59
715.14
668.14
536.28
60
716.84
669.84
540.38
61
732.67
685.67
544.50
62
734.29
687.29
548.61
63
750.19
703.19
552.73
64
751.78
704.78
556.83
65
754.24
707.24
560.94
66
755.67
708.67
565.04
67
783.90
736.90
569.14
68
786.74
739.74
573.26
69
802.62
755.62
577.37
70
804.21
757.21
581.48
71
805.87
758.87
585.58
72
806.25
759.25
589.70
73
807.75
760.75
593.80
74
837.75
790.75
597.93
75
853.64
806.64
602.03
76
855.23
808.23
606.13
77
871.11
824.11
610.24
78
872.70
825.70
614.34
79
880.51
833.51
618.45
80
888.44
841.44
622.56
81
896.37
849.37
626.68
82
904.29
857.29
630.79
83
912.22
865.22
634.89
84
920.14
873.14
639.00
85
928.07
881.07
643.10
86
935.99
888.99
647.22
87
943.92
896.92
651.33
88
951.85
904.85
655.44
89
959.76
912.76
659.54
90
967.69
920.69
663.64
91
975.62
928.62
667.76
92
983.54
936.54
671.86
93
991.47
944.47
675.99
94
999.39
952.39
680.09
95
1,007.32
960.32
684.20
96
1,015.25
968.25
685.25
97
1,023.17
976.17
685.50
98
1,031.10
984.10
685.75
99
1,036.00
989.00
686.00
100
®
73
Base rate
$
$
186.46
278.12
8.48
4.97
Contents E
Services E
Rates E
Terms E
Index E
International Package Rates to Zone H: U.S. Export
FedEx
Pak
®
1 lb.
2 lbs.
1 lb.
2 lbs.
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
49
50
51
52
FedEx
International
First ®
$
108.25
FedEx
International
Priority ®
$
132.75
134.25
$
155.58
FedEx
International
Economy ®
61.25
**
85.75
*
87.25
$
108.58
*
$
95.19
174.03
127.03
107.88
188.61
141.61
121.38
203.95
156.95
135.71
217.08
170.08
158.92
229.20
182.20
168.89
245.82
198.82
180.98
259.09
212.09
197.05
272.94
225.94
200.10
274.33
227.33
218.47
274.58
227.58
220.52
276.11
229.11
225.22
306.58
259.58
239.67
333.66
286.66
254.04
351.27
304.27
255.48
364.17
317.17
268.27
365.46
318.46
285.57
373.97
326.97
294.90
377.83
330.83
303.48
378.22
331.22
304.34
378.47
331.47
320.70
378.72
331.72
325.34
378.97
331.97
325.81
379.22
332.22
326.06
383.58
336.58
329.37
470.68
423.68
395.45
495.72
448.72
419.25
505.97
458.97
427.42
516.68
469.68
435.98
526.45
479.45
441.09
536.17
489.17
441.62
537.20
490.20
442.93
557.67
510.67
469.02
559.72
512.72
476.75
559.97
512.97
477.53
560.22
513.22
477.86
561.23
514.23
484.29
581.25
534.25
512.23
609.35
562.35
519.95
612.16
565.16
520.73
612.45
565.45
521.71
614.51
567.51
541.15
655.59
608.59
543.86
659.70
612.70
544.14
678.59
631.59
544.46
688.84
641.84
550.68
689.87
642.87
558.17
708.88
661.88
587.48
710.79
663.79
590.42
711.66
664.66
591.64
728.86
681.86
616.02
748.80
701.80
618.46
FedEx
International
First®
Weight
FedEx®
Envelope
up to 8 oz.
FedEx
International
Priority®
FedEx
International
Economy®
For shipments to:
•Andorra
•Austria
•Azores (Portugal)
•Denmark
•Faroe Islands
•Finland
•Greece
•Greenland
•Iceland
•Liechtenstein
•Madeira (Portugal)
•Malta
•Norway
•Portugal
•Spain
•Sweden
•Switzerland
$ 703.81
$ 627.05
53 lbs. $ 750.81
762.48
715.48
631.63
54
773.21
726.21
635.39
55
783.94
736.94
639.15
56
794.67
747.67
642.91
57
805.40
758.40
646.67
58
823.93
776.93
650.78
59
837.49
790.49
651.20
60
839.19
792.19
651.45
61
872.99
825.99
651.79
62
876.38
829.38
652.07
63
877.04
830.04
653.91
64
889.93
842.93
690.68
65
902.24
855.24
694.36
66
903.48
856.48
697.83
67
923.41
876.41
701.85
68
933.75
886.75
702.26
69
934.79
887.79
702.68
70
945.91
898.91
710.96
71
947.31
900.31
714.14
72
974.91
927.91
715.96
73
977.67
930.67
716.23
74
988.30
941.30
719.48
75
1,008.30
961.30
721.24
76
1,010.31
963.31
722.99
77
1,011.78
964.78
724.75
78
1,041.18
994.18
726.50
79
1,050.80
1,003.80
728.27
80
1,071.24
1,024.24
730.02
81
1,073.30
1,026.30
730.31
82
1,073.56
1,026.56
733.52
83
1,075.22
1,028.22
735.29
84
1,108.21
1,061.21
737.04
85
1,121.03
1,074.03
737.29
86
1,122.32
1,075.32
740.55
87
1,123.44
1,076.44
742.33
88
1,145.58
1,098.58
743.25
89
1,147.80
1,100.80
743.50
90
1,148.52
1,101.52
743.75
91
1,162.63
1,115.63
744.00
92
1,164.05
1,117.05
744.25
93
1,188.77
1,141.77
744.50
94
1,201.79
1,154.79
744.75
95
1,214.79
1,167.79
745.00
96
1,227.80
1,180.80
745.25
97
1,240.48
1,193.48
745.50
98
1,241.75
1,194.75
745.75
99
1,242.00
1,195.00
746.00
100
®
74
Base rate
$
$
229.36
336.83
10.43
6.01
Contents E
Services E
Rates E
Terms E
Index E
International Package Rates to Zone I: U.S. Export
FedEx
Pak
®
1 lb.
2 lbs.
1 lb.
2 lbs.
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
49
50
51
52
FedEx
International
Priority ®
$
$
FedEx
International
Economy ®
49.50
**
66.25
*
73.50
*
87.82
$
74.56
92.12
91.59
104.71
101.77
118.19
110.13
133.31
116.55
144.76
130.24
154.99
139.39
164.13
142.77
165.05
151.34
165.40
158.75
172.14
165.50
177.87
171.93
187.92
177.66
195.33
182.81
217.87
189.53
231.76
197.94
233.34
204.72
234.20
212.94
251.20
220.10
260.53
227.22
263.49
234.39
263.81
241.51
264.09
248.60
264.40
255.76
265.96
262.90
297.03
270.04
303.07
277.15
303.68
282.33
304.08
289.46
311.64
295.26
322.68
301.09
336.88
306.42
344.14
312.16
356.80
317.12
358.33
322.86
388.69
327.83
410.36
332.79
412.54
338.53
421.00
344.56
421.85
350.58
429.97
355.22
431.77
358.79
432.19
363.75
440.38
368.33
441.62
372.90
466.31
378.25
468.80
392.11
469.08
393.51
469.39
393.83
472.00
397.36
524.17
401.76
529.40
409.57
Weight
FedEx®
Envelope
up to 8 oz.
53 lbs.
54
55
56
57
58
59
60
61
62
63
64
65
66
67
68
69
70
71
72
73
74
75
76
77
78
79
80
81
82
83
84
85
86
87
88
89
90
91
92
93
94
95
96
97
98
99
100
101–150
FedEx
International
Priority ®
FedEx
International
Economy ®
$
$
534.97
For shipments to:
•Anguilla
•Antigua
•Aruba
•Bahamas
•Barbados
•Barbuda
•Bermuda
•Bonaire
•British Virgin Islands
•Cayman Islands
•Curaçao
•Dominica
•Dominican Republic
•Grenada
•Guadeloupe
•Haiti
•Jamaica
•Martinique
•Montserrat
•Saba
•St. Barthelemy
•St. Croix (U.S. Virgin Islands)
•St. Eustatius
•St. John (U.S. Virgin Islands)
•St. Kitts and Nevis
•St. Lucia
•St. Maarten/St. Martin
•St. Thomas (U.S. Virgin Islands)
•St. Vincent
•Trinidad and Tobago
•Turks and Caicos Islands
•U.S. Virgin Islands
410.36
535.56
414.92
546.53
419.51
557.50
424.10
568.47
428.69
579.44
433.28
580.54
437.27
580.86
441.31
582.54
446.07
615.83
450.84
619.17
458.86
619.51
465.28
619.80
465.93
621.84
470.37
662.46
475.12
666.54
479.88
666.95
484.67
667.25
489.44
669.31
498.65
695.09
499.58
697.67
503.75
697.97
508.50
699.24
513.28
724.30
518.05
726.82
522.84
727.11
526.79
728.57
530.68
756.66
534.56
759.48
538.44
759.77
548.70
762.35
549.73
813.92
550.09
819.09
557.14
819.61
557.86
819.87
561.74
820.13
565.64
820.39
569.51
821.80
579.46
849.87
580.46
852.68
581.17
852.97
585.05
853.58
588.94
865.60
598.88
867.50
599.88
905.46
600.58
909.26
604.56
913.31
608.36
981.00
610.00
Base rate
$
$
178.12
266.21
75
8.10
4.75
Contents E
Services E
Rates E
Terms E
Index E
International Package Rates to Zone J: U.S. Export
FedEx
Pak
®
1 lb.
2 lbs.
1 lb.
2 lbs.
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
49
50
51
52
FedEx
International
First ®
$
110.50
FedEx
International
Priority ®
$
131.50
137.50
$
145.62
FedEx
International
Economy ®
63.50
**
84.50
*
90.50
$
98.62
*
$
94.24
165.17
118.17
114.60
182.73
135.73
128.17
198.51
151.51
141.28
217.87
170.87
162.29
234.00
187.00
175.18
250.55
203.55
192.73
266.22
219.22
207.95
277.54
230.54
222.09
278.68
231.68
224.57
278.93
231.93
225.00
281.85
234.85
229.07
340.25
293.25
284.80
371.04
324.04
292.24
386.95
339.95
304.69
400.57
353.57
324.38
413.69
366.69
332.20
423.52
376.52
334.84
424.51
377.51
353.49
424.76
377.76
359.71
425.01
378.01
367.56
425.26
378.26
368.35
425.51
378.51
368.60
425.76
378.76
369.01
430.67
383.67
377.18
528.84
481.84
438.00
554.80
507.80
444.09
567.99
520.99
461.82
581.14
534.14
484.26
594.27
547.27
494.73
615.27
568.27
512.50
629.04
582.04
514.30
642.41
595.41
523.35
655.26
608.26
533.34
668.59
621.59
547.66
692.80
645.80
563.66
695.25
648.25
565.27
720.97
673.97
583.92
733.06
686.06
600.30
734.28
687.28
602.48
747.56
700.56
617.77
760.91
713.91
619.30
774.25
727.25
639.44
787.57
740.57
648.20
800.90
753.90
660.80
825.13
778.13
662.07
827.57
780.57
662.52
840.90
793.90
671.09
853.72
806.72
691.51
866.05
819.05
693.56
867.58
820.58
701.61
898.11
851.11
709.64
FedEx
International
First®
Weight
FedEx®
Envelope
up to 8 oz.
FedEx
International
Priority®
FedEx
International
Economy®
For shipments to:
•Australia
•Guam
•Indonesia
•Macau
•Malaysia
•New Zealand
•Philippines
•Thailand
•Vietnam
$ 854.18
$ 717.61
53 lbs. $ 901.18
911.89
864.89
724.38
54
928.28
881.28
733.77
55
944.67
897.67
743.16
56
961.06
914.06
752.55
57
977.45
930.45
761.94
58
989.54
942.54
762.89
59
1,021.83
974.83
763.50
60
1,043.52
996.52
775.64
61
1,048.86
1,001.86
776.86
62
1,051.25
1,004.25
779.45
63
1,097.79
1,050.79
782.14
64
1,105.44
1,058.44
784.85
65
1,106.21
1,059.21
787.56
66
1,113.04
1,066.04
790.27
67
1,137.20
1,090.20
792.99
68
1,139.63
1,092.63
795.70
69
1,176.02
1,129.02
798.41
70
1,186.93
1,139.93
801.12
71
1,197.54
1,150.54
803.83
72
1,214.09
1,167.09
806.54
73
1,219.54
1,172.54
809.24
74
1,220.10
1,173.10
811.96
75
1,221.33
1,174.33
814.67
76
1,245.78
1,198.78
817.38
77
1,254.98
1,207.98
820.08
78
1,272.43
1,225.43
822.79
79
1,283.27
1,236.27
825.51
80
1,294.24
1,247.24
828.23
81
1,305.20
1,258.20
830.93
82
1,316.15
1,269.15
833.64
83
1,327.12
1,280.12
836.36
84
1,338.07
1,291.07
839.06
85
1,349.04
1,302.04
841.77
86
1,360.01
1,313.01
844.48
87
1,370.96
1,323.96
847.20
88
1,381.93
1,334.93
849.90
89
1,392.87
1,345.87
852.60
90
1,403.84
1,356.84
855.31
91
1,414.81
1,367.81
858.02
92
1,425.76
1,378.76
860.73
93
1,436.73
1,389.73
863.44
94
1,447.68
1,400.68
866.16
95
1,458.65
1,411.65
868.87
96
1,469.60
1,422.60
871.58
97
1,473.37
1,426.37
874.29
98
1,473.75
1,426.75
876.99
99
1,474.00
1,427.00
878.00
100
®
76
Base rate
$
$
235.10
383.92
10.69
6.86
Contents E
Services E
Rates E
Terms E
Index E
International Package Rates to Zone K: U.S. Export
FedEx
Pak
®
1 lb.
2 lbs.
1 lb.
2 lbs.
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
49
50
51
52
FedEx
International
Priority ®
$
$
FedEx
International
Economy ®
62.50
**
82.25
*
87.75
*
92.27
$
86.97
109.59
104.71
125.38
118.04
142.81
129.97
163.36
149.22
178.77
162.60
194.59
178.89
209.57
193.00
224.98
206.14
226.53
210.84
226.78
214.76
228.72
222.51
267.38
251.34
306.95
272.06
322.05
274.14
334.95
309.26
336.24
319.62
358.93
322.15
368.36
340.10
369.31
346.10
369.56
350.54
369.81
351.66
370.06
355.35
370.31
358.22
374.63
366.14
460.88
403.34
485.69
407.42
498.32
448.61
510.90
459.93
523.45
461.18
546.10
485.98
559.36
488.46
572.18
488.71
573.47
488.96
574.12
491.27
587.07
505.62
588.37
507.07
611.70
519.04
622.70
567.19
623.80
572.01
645.77
572.50
647.97
574.16
660.08
607.33
663.15
610.65
724.49
610.99
747.80
617.12
750.14
629.25
762.95
630.48
775.27
650.73
776.51
652.76
788.57
660.33
817.89
674.00
Weight
FedEx®
Envelope
up to 8 oz.
53 lbs.
54
55
56
57
58
59
60
61
62
63
64
65
66
67
68
69
70
71
72
73
74
75
76
77
78
79
80
81
82
83
84
85
86
87
88
89
90
91
92
93
94
95
96
97
98
99
100
101–150
FedEx
International
Priority ®
FedEx
International
Economy ®
$
$
820.86
For shipments to:
•Bahrain
•Brunei
•Cyprus
•Egypt
•Israel
•Jordan
•Kuwait
•Lebanon
•Oman
•Palestine Autonomous
•Qatar
•Saudi Arabia
•Syria 1
•Turkey
•United Arab Emirates
•Yemen Arab Republic
675.39
831.16
681.81
833.81
690.63
836.46
699.45
839.11
708.27
841.76
717.09
843.02
718.01
843.27
718.59
846.41
729.99
909.21
731.14
949.81
734.43
953.87
734.76
960.67
741.20
961.36
744.60
961.63
744.94
966.91
751.37
1,027.91
754.76
1,034.01
758.17
1,034.62
761.55
1,034.87
764.95
1,035.12
768.33
1,039.40
768.69
1,124.90
775.12
1,133.45
775.78
1,134.31
781.89
1,134.56
785.28
1,136.87
788.69
1,182.62
789.04
1,193.51
795.46
1,204.40
798.86
1,205.49
802.25
1,205.76
805.63
1,207.77
809.04
1,247.97
812.43
1,258.85
812.77
1,259.95
819.21
1,261.46
822.61
1,291.52
822.95
1,294.53
829.38
1,294.84
832.77
1,295.09
836.16
1,297.52
839.57
1,345.98
842.95
1,356.87
846.34
1,367.77
849.74
1,378.66
850.08
1,389.55
850.50
1,398.00
858.00
Base rate
$
$
228.97
374.88
77
10.41
6.69
1Service suspended as of publication date. For updates call
1.800.GoFedEx 1.800.463.3339 and say “international services.”
Contents E
Services E
Rates E
Terms E
Index E
International Package Rates to Zone L: U.S. Export
FedEx
Pak
®
1 lb.
2 lbs.
1 lb.
2 lbs.
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
49
50
51
52
FedEx
International
First ®
$
129.00
FedEx
International
Priority ®
$
146.50
176.25
$
161.20
FedEx
International
Economy ®
82.00
**
99.50
*
129.25
$
114.20
*
$
108.89
187.36
140.36
129.20
214.79
167.79
155.71
243.37
196.37
180.76
268.27
221.27
195.22
295.86
248.86
242.50
323.44
276.44
256.13
363.94
316.94
291.61
389.48
342.48
313.12
392.04
345.04
315.29
400.03
353.03
339.24
403.82
356.82
345.39
479.34
432.34
383.10
510.05
463.05
412.43
534.12
487.12
415.38
572.98
525.98
431.61
576.87
529.87
455.01
595.56
548.56
491.68
626.09
579.09
508.05
629.15
582.15
509.69
630.64
583.64
521.69
630.90
583.90
537.72
631.16
584.16
559.01
631.42
584.42
561.14
636.59
589.59
562.94
739.75
692.75
598.76
771.44
724.44
607.56
789.94
742.94
611.30
805.36
758.36
642.50
821.53
774.53
645.62
843.94
796.94
701.52
859.88
812.88
707.13
876.22
829.22
713.46
903.80
856.80
714.11
906.57
859.57
714.36
922.52
875.52
714.62
925.18
878.18
716.72
978.21
931.21
743.75
983.58
936.58
787.76
984.34
937.34
792.17
999.53
952.53
792.72
1,014.70
967.70
803.64
1,054.22
1,007.22
804.90
1,058.18
1,011.18
828.36
1,072.00
1,025.00
830.71
1,073.42
1,026.42
830.97
1,101.71
1,054.71
835.06
1,104.54
1,057.54
898.78
1,119.33
1,072.33
929.64
1,134.50
1,087.50
932.73
1,162.48
1,115.48
933.94
1,165.62
1,118.62
957.80
FedEx
International
First®
Weight
FedEx®
Envelope
up to 8 oz.
FedEx
International
Priority®
FedEx
International
Economy®
For shipments to:
•Argentina
•Belize
•Bolivia
•Brazil
•Chile
•Colombia
•Costa Rica
•Ecuador
•El Salvador
•French Guiana
•Guatemala
•Guyana
•Honduras
•Nicaragua
•Panama
•Paraguay
•Peru
•Suriname
•Uruguay
•Venezuela
$ 1,146.86
$ 960.19
53 lbs. $ 1,193.86
1,196.71
1,149.71
960.47
54
1,211.69
1,164.69
960.87
55
1,226.67
1,179.67
961.27
56
1,241.65
1,194.65
961.67
57
1,256.63
1,209.63
962.07
58
1,285.62
1,238.62
962.32
59
1,288.52
1,241.52
962.72
60
1,304.08
1,257.08
970.66
61
1,319.63
1,272.63
971.46
62
1,335.19
1,288.19
971.73
63
1,363.13
1,316.13
972.00
64
1,365.93
1,318.93
972.80
65
1,393.67
1,346.67
988.53
66
1,396.45
1,349.45
990.11
67
1,424.04
1,377.04
990.37
68
1,426.80
1,379.80
990.63
69
1,441.77
1,394.77
990.89
70
1,481.77
1,434.77
995.98
71
1,485.78
1,438.78
996.50
72
1,521.35
1,474.35
996.82
73
1,524.91
1,477.91
997.09
74
1,525.27
1,478.27
997.34
75
1,532.41
1,485.41
1,002.22
76
1,558.91
1,511.91
1,004.11
77
1,561.56
1,514.56
1,004.38
78
1,588.07
1,541.07
1,007.89
79
1,590.73
1,543.73
1,011.31
80
1,601.24
1,554.24
1,011.67
81
1,609.11
1,562.11
1,013.56
82
1,610.13
1,563.13
1,013.82
83
1,630.48
1,583.48
1,014.09
84
1,632.52
1,585.52
1,014.34
85
1,633.51
1,586.51
1,014.68
86
1,653.20
1,606.20
1,021.06
87
1,655.93
1,608.93
1,021.70
88
1,710.48
1,663.48
1,021.95
89
1,715.94
1,668.94
1,022.49
90
1,716.51
1,669.51
1,033.26
91
1,716.76
1,669.76
1,034.34
92
1,717.01
1,670.01
1,034.59
93
1,717.26
1,670.26
1,034.84
94
1,717.51
1,670.51
1,035.09
95
1,717.76
1,670.76
1,035.34
96
1,718.02
1,671.02
1,036.49
97
1,718.27
1,671.27
1,036.74
98
1,718.53
1,671.53
1,039.04
99
1,719.00
1,672.00
1,085.00
100
®
78
Base rate
$
$
357.07
589.84
16.23
10.53
Contents E
Services E
Rates E
Terms E
Index E
International Package Rates to Zone M: U.S. Export
FedEx
Pak
®
1 lb.
2 lbs.
1 lb.
2 lbs.
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
49
50
51
52
FedEx
International
Priority ®
$
$
FedEx
International
Economy ®
119.25
**
136.50
*
160.75
*
162.03
$
95.60
177.59
123.23
202.28
139.57
240.27
169.55
269.13
194.23
272.02
223.42
305.44
233.96
344.94
261.42
348.89
300.18
349.29
304.06
349.96
341.22
352.95
347.07
412.57
366.45
446.61
399.16
470.00
408.10
510.10
409.04
514.12
410.73
539.80
444.50
603.44
483.40
609.81
487.31
630.13
515.21
632.17
518.00
641.16
532.37
642.06
533.81
644.46
536.75
692.06
595.50
764.39
647.10
785.77
661.96
804.70
663.50
825.73
665.38
864.00
666.76
867.83
667.25
877.15
676.95
878.09
677.93
879.03
678.18
897.70
678.44
915.01
680.99
932.01
731.97
949.34
737.07
964.35
737.58
979.69
738.25
995.70
751.45
1,032.00
811.13
1,035.64
817.11
1,040.35
842.18
1,134.44
844.69
1,151.30
846.14
1,153.00
875.08
1,183.16
878.03
1,186.18
881.02
1,186.49
940.74
1,189.08
946.72
Weight
FedEx®
Envelope
up to 8 oz.
53 lbs.
54
55
56
57
58
59
60
61
62
63
64
65
66
67
68
69
70
71
72
73
74
75
76
77
78
79
80
81
82
83
84
85
86
87
88
89
90
91
92
93
94
95
96
97
98
99
100
101–150
FedEx
International
Priority ®
FedEx
International
Economy ®
$ 1,189.35
$
972.65
1,190.36
975.25
1,209.91
975.71
1,229.46
976.17
1,249.01
976.63
1,268.56
977.09
1,270.57
977.35
1,270.82
977.60
1,272.19
977.86
1,299.34
978.11
1,326.31
978.37
1,329.01
978.62
1,357.20
981.44
1,360.02
1,037.74
1,366.03
1,043.37
1,486.08
1,047.59
1,498.09
1,048.79
1,499.66
1,072.60
1,531.05
1,074.99
1,534.19
1,079.93
1,563.60
1,080.43
1,566.55
1,080.69
1,592.21
1,080.95
1,625.75
1,081.20
1,629.11
1,081.46
1,632.55
1,081.71
1,632.90
1,081.97
1,633.19
1,082.22
1,637.24
1,082.48
1,717.41
1,082.73
1,725.43
1,082.99
1,727.09
1,083.24
1,727.34
1,085.50
1,730.26
1,130.40
1,788.16
1,134.89
1,793.95
1,139.78
1,796.35
1,140.28
1,844.10
1,140.53
1,848.89
1,143.97
1,849.39
1,212.58
1,849.64
1,221.10
1,849.91
1,221.96
1,850.17
1,222.21
1,855.36
1,222.46
1,882.16
1,222.74
1,884.85
1,228.20
1,896.00
1,228.75
2,119.00
1,229.00
For shipments to:
•Afghanistan
•Albania
•Algeria
•American Samoa
•Angola
•Armenia
•Azerbaijan
•Belarus
•Benin
•Bosnia-Herzegovina
•Botswana
•Burkina Faso
•Burundi
•Cambodia
•Cameroon
•Cape Verde
•Central African Republic 1
•Chad
•Congo
•Cook Islands
•Croatia
•Democratic Republic of Congo
•Djibouti
•East Timor
•Equatorial Guinea 1
•Eritrea
•Ethiopia
•Fiji
•French Polynesia
•Gabon
•Gambia
•Georgia
•Ghana
•Guinea
•Guinea-Bissau 1
•Iraq
•Ivory Coast
•Kazakhstan
•Kenya
•Kyrgyzstan
•Laos
•Lesotho
Not all services are available to all countries. See pp. 24–26
for the services available to your destination country.
Base rate
$
$
353.20
644.71
79
•Liberia
•Libya
•Macedonia
•Madagascar
•Malawi
•Mali
•Marshall Islands
•Mauritania
•Mauritius
•Micronesia
•Moldova
•Mongolia
•Montenegro
•Morocco
•Mozambique
•Namibia
•New Caledonia
•Niger
•Nigeria
•Palau
•Papua New Guinea
•Reunion Island
•Rwanda
•Saipan
•Samoa
•Senegal
•Serbia
•Seychelles
•Sierra Leone 1
•Swaziland
•Tanzania
•Togo
•Tonga
•Tunisia
•Turkmenistan 1
•Uganda
•Ukraine
•Uzbekistan
•Vanuatu
•Wallis and Futuna
•Zambia
•Zimbabwe
16.05
11.51
Contents E
Services E
Rates E
Terms E
Index E
International Package Rates to Zone N: U.S. Export
FedEx
Pak
®
1 lb.
2 lbs.
1 lb.
2 lbs.
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
49
50
51
52
FedEx
International
First ®
$
108.00
FedEx
International
Priority ®
$
126.75
133.00
$
141.92
FedEx
International
Economy ®
61.00
**
79.75
*
86.00
$
94.92
*
$
92.35
156.67
109.67
105.67
170.52
123.52
117.43
180.83
133.83
129.23
209.16
162.16
145.71
224.33
177.33
158.75
243.12
196.12
177.91
255.84
208.84
185.74
264.22
217.22
190.33
265.06
218.06
212.21
265.31
218.31
215.68
268.29
221.29
217.47
327.89
280.89
253.25
345.66
298.66
267.64
360.35
313.35
277.27
374.45
327.45
288.11
386.58
339.58
298.26
393.48
346.48
299.34
394.18
347.18
320.72
394.43
347.43
336.63
394.68
347.68
341.10
394.93
347.93
341.55
395.18
348.18
341.80
395.43
348.43
342.05
399.80
352.80
344.31
487.16
440.16
389.51
519.71
472.71
403.73
531.96
484.96
406.29
544.12
497.12
457.45
545.44
498.44
462.57
571.67
524.67
463.10
574.30
527.30
463.81
575.37
528.37
477.93
596.48
549.48
479.35
598.60
551.60
480.99
635.26
588.26
513.61
647.60
600.60
540.05
659.98
612.98
551.25
671.41
624.41
552.38
672.56
625.56
554.20
674.28
627.28
569.27
708.48
661.48
570.79
711.90
664.90
572.27
733.19
686.19
601.50
739.36
692.36
615.22
745.52
698.52
616.61
764.66
717.66
617.40
766.58
719.58
622.99
766.94
719.94
623.55
774.09
727.09
623.90
807.30
760.30
630.59
810.64
763.64
633.81
FedEx
International
First®
Weight
FedEx®
Envelope
up to 8 oz.
FedEx
International
Priority®
FedEx
International
Economy®
For shipments to:
•China
$ 764.00
$ 634.15
53 lbs. $ 811.00
811.69
764.69
637.14
54
825.44
778.44
638.05
55
839.19
792.19
638.96
56
852.94
805.94
639.87
57
866.69
819.69
640.78
58
909.22
862.22
641.29
59
935.57
888.57
650.28
60
943.21
896.21
651.19
61
947.00
900.00
651.52
62
951.27
904.27
653.05
63
981.93
934.93
654.58
64
985.02
938.02
656.15
65
985.33
938.33
657.68
66
985.75
938.75
659.24
67
992.94
945.94
660.79
68
1,004.78
957.78
662.34
69
1,019.56
972.56
663.88
70
1,021.06
974.06
665.44
71
1,034.43
987.43
666.98
72
1,044.52
997.52
668.54
73
1,059.86
1,012.86
670.07
74
1,077.55
1,030.55
671.64
75
1,126.29
1,079.29
673.18
76
1,131.72
1,084.72
674.73
77
1,148.46
1,101.46
676.27
78
1,161.37
1,114.37
677.84
79
1,171.12
1,124.12
679.38
80
1,172.31
1,125.31
680.92
81
1,180.10
1,133.10
682.47
82
1,187.83
1,140.83
684.02
83
1,195.54
1,148.54
685.58
84
1,203.25
1,156.25
687.11
85
1,210.95
1,163.95
688.68
86
1,218.68
1,171.68
690.22
87
1,226.39
1,179.39
691.77
88
1,234.11
1,187.11
693.31
89
1,241.82
1,194.82
694.88
90
1,249.53
1,202.53
696.41
91
1,257.24
1,210.24
697.97
92
1,264.95
1,217.95
699.51
93
1,272.68
1,225.68
701.07
94
1,280.38
1,233.38
701.94
95
1,288.08
1,241.08
702.25
96
1,288.86
1,241.86
702.56
97
1,293.30
1,246.30
702.87
98
1,293.75
1,246.75
703.17
99
1,294.00
1,247.00
708.00
100
®
80
Base rate
$
$
221.54
353.05
10.07
6.30
Contents E
Services E
Rates E
Terms E
Index E
International Package Rates to Zone O: U.S. Export
FedEx
Pak
®
1 lb.
2 lbs.
1 lb.
2 lbs.
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
49
50
51
52
FedEx
International
First ®
$
110.25
FedEx
International
Priority ®
$
132.50
143.00
$
146.36
FedEx
International
Economy ®
63.25
**
85.50
*
96.00
$
99.36
*
$
95.20
159.70
112.70
105.60
172.00
125.00
122.34
186.05
139.05
135.17
215.40
168.40
150.03
234.80
187.80
168.28
251.41
204.41
182.53
268.07
221.07
199.91
283.79
236.79
214.90
286.44
239.44
223.33
287.82
240.82
231.61
289.55
242.55
242.32
324.02
277.02
252.77
363.95
316.95
279.10
367.95
320.95
297.08
392.47
345.47
314.24
404.78
357.78
326.59
418.57
371.57
332.47
430.76
383.76
351.18
435.72
388.72
362.07
436.22
389.22
363.16
436.47
389.47
363.89
436.72
389.72
378.49
436.97
389.97
380.64
440.50
393.50
389.56
511.10
464.10
446.56
536.74
489.74
457.01
555.82
508.82
467.42
561.96
514.96
490.61
575.23
528.23
492.95
592.68
545.68
494.35
605.19
558.19
495.82
617.64
570.64
525.21
630.58
583.58
543.84
643.06
596.06
554.14
662.54
615.54
563.73
666.76
619.76
572.59
667.19
620.19
580.82
667.44
620.44
581.65
669.09
622.09
597.93
701.94
654.94
606.97
716.74
669.74
615.08
754.32
707.32
624.11
763.73
716.73
632.17
764.68
717.68
647.71
768.71
721.71
649.30
791.45
744.45
658.36
793.76
746.76
673.85
794.01
747.01
675.40
796.73
749.73
676.31
851.13
804.13
694.51
856.57
809.57
696.33
FedEx
International
First®
Weight
FedEx®
Envelope
up to 8 oz.
FedEx
International
Priority®
FedEx
International
Economy®
For shipments to:
•Bangladesh
•Bhutan
•India
•Maldives, Republic of
•Nepal
•Pakistan
•Sri Lanka
$ 833.35
$ 708.15
53 lbs. $ 880.35
891.62
844.62
709.34
54
897.44
850.44
715.63
55
903.26
856.26
721.92
56
909.08
862.08
728.21
57
914.90
867.90
734.50
58
956.20
909.20
735.62
59
960.34
913.34
757.35
60
961.39
914.39
759.53
61
982.23
935.23
760.73
62
987.47
940.47
772.85
63
990.49
943.49
774.09
64
1,003.90
956.90
775.20
65
1,009.65
962.65
776.28
66
1,057.48
1,010.48
797.83
67
1,070.21
1,023.21
799.99
68
1,071.49
1,024.49
818.12
69
1,096.57
1,049.57
819.94
70
1,099.08
1,052.08
822.20
71
1,101.39
1,054.39
829.50
72
1,145.89
1,098.89
842.37
73
1,150.34
1,103.34
849.77
74
1,166.39
1,119.39
850.52
75
1,174.67
1,127.67
850.77
76
1,175.85
1,128.85
851.02
77
1,199.35
1,152.35
851.27
78
1,201.70
1,154.70
851.52
79
1,211.37
1,164.37
851.80
80
1,212.52
1,165.52
852.05
81
1,235.50
1,188.50
852.30
82
1,237.81
1,190.81
856.80
83
1,238.06
1,191.06
857.25
84
1,238.31
1,191.31
857.50
85
1,238.56
1,191.56
857.75
86
1,241.85
1,194.85
860.82
87
1,307.62
1,260.62
922.09
88
1,319.63
1,272.63
928.22
89
1,320.84
1,273.84
932.38
90
1,322.50
1,275.50
936.53
91
1,355.68
1,308.68
936.96
92
1,367.71
1,320.71
937.23
93
1,379.72
1,332.72
937.99
94
1,391.73
1,344.73
953.19
95
1,392.95
1,345.95
957.36
96
1,394.62
1,347.62
961.52
97
1,427.81
1,380.81
961.94
98
1,431.13
1,384.13
962.49
99
1,436.00
1,389.00
973.00
100
®
81
Base rate
$
$
242.80
393.75
11.04
7.03
Contents E
Services E
Rates E
Terms E
Index E
FedEx Express Multiweight Rates: U.S. Export
Use these rates when shipping outbound from the U.S. These per-pound rates may apply if the total shipment weighs
100 lbs. or more. Multiply the rate by total shipment weight. When multiweight rates apply, fees may be assessed
one time per shipment.
Puerto Rico
FedEx Express multiple-piece shipments may receive a rate on a total-shipment-weight basis
if the total shipment weighs 100 lbs. or more. A 15-lb. average minimum package weight for the
shipment applies. Multiply the per-pound rate by total shipment weight. You are billed the lower
of the FedEx Express Multiweight shipment rate or the sum of the individual price per package.
Weight
100–999 lbs.
1,000+ lbs.
FedEx
FedEx
FedEx
®
®
Priority
Economy®
First
$
$
6.33
5.91
5.86
$
4.11
5.44
3.80
ZONES
Weight
100–999 lbs.
1,000+ lbs.
A
$
5.62
B
$
5.23
6.10
C
$
5.68
D
F
G
H
J
L
N
O
6.22
$ 10.27
$ 10.17
$ 10.36
$ 12.42
$ 14.74
$ 17.19
$ 12.94
$ 14.36
5.79
9.54
9.44
9.62
11.52
13.53
15.94
11.88
13.32
ZONES
Weight
100–999 lbs.
1,000+ lbs.
A
$
5.15
B
$
4.76
5.63
C
$
5.75
D
$
5.32
5.21
E
9.80
$ 20.51
9.07
18.97
F
$
9.70
G
$
8.97
H
9.89
$ 11.95
9.15
11.05
I
$
J
K
L
M
N
O
9.81
$ 14.27
$ 13.98
$ 16.72
$ 21.19
$ 12.47
$ 13.89
9.07
13.06
12.79
15.47
19.60
11.41
12.85
ZONES
Weight
100–999 lbs.
1,000+ lbs.
A
$
4.08
3.77
B
$
4.32
4.00
C
$
4.39
4.06
D
$
E
6.36
$ 12.64
5.88
11.69
F
$
7.40
6.85
G
$
H
6.86
6.35
$
7.46
6.90
I
$
6.10
5.58
J
$
8.78
8.12
K
$
L
M
8.58
$ 10.85
$ 12.29
7.94
10.04
11.37
N
$
7.08
6.55
O
$
9.73
8.90
Any fraction of a pound is rounded up to the next-higher pound. Ancillary clearance service fees may apply for various clearance services, depending on commodity and country; see pp. 116–117 for details.
82
Contents E
Services E
Rates E
Terms E
International Package Rates From Canada (Zone A): U.S. Import
Index E
1
Use these rates when shipping inbound to the U.S.
FedEx
Pak
®
1 lb.
2 lbs.
1 lb.
2 lbs.
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
49
50
51
52
FedEx
International
First ®
$
97.25
FedEx
International
Priority ®
$
119.30
119.35
$
129.64
FedEx
International
Economy ®
50.25
**
72.30
*
72.35
$
82.64
*
$
64.24
140.76
93.76
72.51
151.54
104.54
80.97
161.94
114.94
88.49
172.40
125.40
96.43
182.66
135.66
104.06
192.65
145.65
111.67
202.50
155.50
118.05
212.43
165.43
124.70
222.35
175.35
130.89
231.76
184.76
135.18
240.46
193.46
139.03
248.55
201.55
142.43
257.32
210.32
146.31
266.06
219.06
150.14
272.69
225.69
153.44
280.13
233.13
157.27
285.90
238.90
163.13
293.19
246.19
165.02
299.13
252.13
166.83
305.75
258.75
170.12
312.32
265.32
176.73
317.81
270.81
179.81
324.31
277.31
181.76
328.77
281.77
182.88
334.25
287.25
186.18
339.78
292.78
189.43
345.25
298.25
195.37
350.75
303.75
195.97
356.22
309.22
199.24
361.98
314.98
202.97
365.44
318.44
205.25
370.05
323.05
208.24
374.71
327.71
214.05
379.33
332.33
214.64
383.95
336.95
217.23
389.33
342.33
221.13
393.14
346.14
223.22
397.80
350.80
228.66
402.42
355.42
229.21
406.62
359.62
232.49
410.85
363.85
240.27
418.56
371.56
241.98
419.34
372.34
242.24
423.59
376.59
245.49
427.81
380.81
248.75
432.07
385.07
252.49
436.29
389.29
258.80
441.96
394.96
259.44
446.19
399.19
263.17
449.13
402.13
267.24
454.94
407.94
269.73
FedEx
International
First®
Weight
FedEx®
Envelope
up to 8 oz.
FedEx
International
Priority®
FedEx
International
Economy®
For shipments from:
•Canada
$ 410.82
$ 274.79
53 lbs. $ 457.82
462.19
415.19
275.30
54
466.51
419.51
278.43
55
470.83
423.83
281.56
56
475.15
428.15
284.69
57
479.47
432.47
287.82
58
485.44
438.44
294.15
59
488.17
441.17
296.73
60
492.29
445.29
301.19
61
496.41
449.41
303.91
62
500.52
453.52
307.71
63
504.60
457.60
311.01
64
508.75
461.75
314.25
65
512.86
465.86
317.51
66
516.96
469.96
326.89
67
524.41
477.41
329.76
68
525.16
478.16
336.25
69
529.29
482.29
336.90
70
536.75
489.75
337.28
71
537.50
490.50
344.74
72
543.41
496.41
346.85
73
545.73
498.73
347.11
74
551.63
504.63
347.78
75
555.79
508.79
352.66
76
563.28
516.28
353.15
77
564.03
517.03
360.74
78
569.80
522.80
361.50
79
570.38
523.38
361.76
80
574.16
527.16
362.05
81
577.98
530.98
367.82
82
584.88
537.88
375.61
83
585.58
538.58
376.39
84
589.36
542.36
376.65
85
598.06
551.06
379.39
86
598.93
551.93
384.89
87
602.72
555.72
385.45
88
606.54
559.54
385.79
89
610.34
563.34
391.74
90
612.13
565.13
393.70
91
619.01
572.01
393.96
92
619.70
572.70
398.51
93
625.56
578.56
399.44
94
1Note: Unless otherwise provided herein,
629.33
582.33
405.77
95
the terms and conditions of the country
of origin apply to U.S. import shipments.
633.34
586.34
406.41
96
637.34
590.34
417.76
97
641.34
594.34
420.47
98
649.21
602.21
420.75
99
650.00
603.00
421.00
100
®
83
Base rate
$
$
193.71
282.02
8.81
5.04
Contents E
Services E
Rates E
Terms E
International Package Rates From Mexico (Zone C): U.S. Import
Index E
1
FedEx
Pak
®
1 lb.
2 lbs.
1 lb.
2 lbs.
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
49
50
51
52
FedEx
International
First ®
$
91.80
FedEx
International
Priority ®
$
99.55
99.60
$
102.73
FedEx
International
Economy ®
44.80
**
52.55
*
52.60
$
55.73
*
$
46.49
109.45
62.45
52.08
116.80
69.80
58.22
122.52
75.52
63.57
128.69
81.69
68.76
133.94
86.94
74.57
140.56
93.56
77.25
143.61
96.61
82.14
148.44
101.44
84.63
156.80
109.80
92.94
158.11
111.11
93.78
161.27
114.27
99.45
169.43
122.43
102.71
174.99
127.99
107.77
177.40
130.40
108.81
183.60
136.60
113.45
187.96
140.96
116.01
195.14
148.14
125.46
195.86
148.86
126.75
198.96
151.96
130.45
203.26
156.26
134.14
207.59
160.59
137.85
212.55
165.55
139.46
219.26
172.26
145.02
219.94
172.94
150.61
227.35
180.35
154.80
235.86
188.86
162.60
240.89
193.89
163.38
245.90
198.90
167.57
247.12
200.12
171.89
254.06
207.06
173.76
258.21
211.21
178.92
259.44
212.44
180.53
263.54
216.54
180.79
270.72
223.72
185.89
276.05
229.05
192.98
280.24
233.24
196.50
284.41
237.41
198.18
288.60
241.60
205.58
292.79
245.79
207.70
293.21
246.21
207.97
301.30
254.30
212.24
305.63
258.63
217.81
308.39
261.39
220.65
314.19
267.19
220.94
320.69
273.69
224.34
321.35
274.35
227.85
321.74
274.74
238.25
329.39
282.39
239.34
335.59
288.59
239.76
339.15
292.15
247.99
339.59
292.59
248.82
FedEx
International
First®
Weight
FedEx®
Envelope
up to 8 oz.
FedEx
International
Priority®
FedEx
International
Economy®
For shipments from:
•Mexico
$ 301.23
$ 249.09
53 lbs. $ 348.23
349.10
302.10
254.37
54
353.83
306.83
261.60
55
358.56
311.56
268.83
56
363.29
316.29
276.06
57
368.02
321.02
283.29
58
372.73
325.73
284.02
59
377.45
330.45
284.56
60
382.64
335.64
295.30
61
387.82
340.82
304.10
62
397.87
350.87
304.98
63
403.13
356.13
305.58
64
408.35
361.35
311.85
65
408.88
361.88
312.49
66
413.79
366.79
313.28
67
431.43
384.43
328.98
68
436.79
389.79
330.55
69
442.16
395.16
332.01
70
447.49
400.49
336.43
71
452.86
405.86
340.54
72
453.41
406.41
342.24
73
462.26
415.26
343.06
74
463.16
416.16
354.03
75
465.68
418.68
365.43
76
470.42
423.42
366.57
77
470.90
423.90
367.27
78
480.31
433.31
367.76
79
481.26
434.26
368.13
80
491.49
444.49
375.51
81
501.09
454.09
381.20
82
502.06
455.06
381.77
83
503.11
456.11
382.03
84
524.00
477.00
382.30
85
526.09
479.09
385.20
86
526.36
479.36
388.17
87
526.62
479.62
388.71
88
526.88
479.88
399.43
89
527.15
480.15
416.52
90
527.41
480.41
418.24
91
530.25
483.25
418.50
92
537.65
490.65
418.86
93
538.41
491.41
425.92
94
552.91
505.91
426.63
95
554.37
507.37
427.11
96
554.63
507.63
435.64
97
559.04
512.04
436.50
98
575.36
528.36
436.75
99
577.00
530.00
437.00
100
®
84
Base rate
$
$
114.52
173.19
5.21
3.09
Contents E
Services E
Rates E
Terms E
International Package Rates From Zone D: U.S. Import
Index E
1
FedEx
Pak
®
1 lb.
2 lbs.
1 lb.
2 lbs.
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
49
50
51
52
FedEx
International
First ®
$
124.70
FedEx
International
Priority ®
$
143.35
143.45
$
172.88
FedEx
International
Economy ®
77.70
**
96.35
*
96.45
$
125.88
*
$
110.83
190.64
143.64
126.46
204.64
157.64
138.52
223.49
176.49
155.31
238.51
191.51
168.29
250.99
203.99
179.56
262.43
215.43
189.68
273.68
226.68
199.57
284.92
237.92
209.09
295.29
248.29
218.20
306.57
259.57
228.56
315.65
268.65
237.21
327.38
280.38
246.86
337.80
290.80
256.02
347.14
300.14
263.75
357.58
310.58
273.45
366.94
319.94
281.18
376.32
329.32
289.95
385.69
338.69
298.20
393.83
346.83
305.38
410.80
363.80
314.75
412.50
365.50
324.80
421.64
374.64
329.84
432.12
385.12
339.11
439.31
392.31
346.44
449.00
402.00
353.92
459.62
412.62
363.28
468.78
421.78
371.34
476.38
429.38
377.31
485.50
438.50
385.35
494.60
447.60
394.07
502.08
455.08
400.66
507.90
460.90
405.79
515.36
468.36
412.35
523.86
476.86
419.84
531.92
484.92
426.97
539.51
492.51
433.67
547.03
500.03
440.27
554.49
507.49
446.88
561.98
514.98
453.44
569.30
522.30
459.24
576.58
529.58
464.16
583.86
536.86
470.76
591.13
544.13
481.24
598.47
551.47
482.29
605.75
558.75
495.53
610.99
563.99
496.86
620.34
573.34
502.82
625.52
578.52
507.49
634.91
587.91
511.09
641.83
594.83
520.67
649.48
602.48
525.95
FedEx
International
First®
Weight
FedEx®
Envelope
up to 8 oz.
FedEx
International
Priority®
FedEx
International
Economy®
For shipments from:
•Belgium
•Channel Islands (U.K.)
•England (U.K.)
•France
•Germany
•Ireland, Northern (U.K.)
•Ireland, Republic of
•Italy
•Luxembourg
•Monaco
•Netherlands (Holland)
•San Marino
•Scotland (U.K.)
•Vatican City
•Wales (U.K.)
$ 609.82
$ 528.37
53 lbs. $ 656.82
661.88
614.88
532.18
54
669.15
622.15
537.93
55
676.42
629.42
543.68
56
683.69
636.69
549.43
57
690.96
643.96
555.18
58
700.56
653.56
573.78
59
705.45
658.45
575.64
60
723.73
676.73
575.92
61
725.56
678.56
581.35
62
726.03
679.03
588.61
63
735.40
688.40
594.27
64
753.83
706.83
607.32
65
755.68
708.68
608.63
66
756.03
709.03
610.66
67
from all countries. See pp. 24–26
762.92
715.92
612.19
68
for the services available from
769.80
722.80
617.63
69
your origin country.
776.70
729.70
629.20
70
795.00
748.00
637.23
71
804.77
757.77
638.04
72
805.75
758.75
648.26
73
806.01
759.01
649.30
74
811.12
764.12
650.24
75
817.98
770.98
666.04
76
824.89
777.89
667.62
77
831.76
784.76
671.89
78
835.74
788.74
679.23
79
842.65
795.65
694.68
80
849.05
802.05
696.25
81
858.47
811.47
696.51
82
870.19
823.19
696.77
83
871.37
824.37
697.75
84
880.23
833.23
717.29
85
881.21
834.21
719.25
86
900.70
853.70
719.51
87
902.65
855.65
719.78
88
903.65
856.65
720.04
89
923.49
876.49
722.72
90
930.06
883.06
739.34
91
930.72
883.72
742.09
92
935.45
888.45
744.84
93
935.93
888.93
747.59
94
940.15
893.15
747.87
95
946.80
899.80
748.26
96
962.24
915.24
755.82
97
963.79
916.79
756.59
98
965.03
918.03
756.99
99
989.00
942.00
764.00
100
®
85
Base rate
$
$
268.90
392.56
12.22
7.01
Contents E
Services E
Rates E
Terms E
International Package Rates From Zone E: U.S. Import
Index E
1
FedEx
Pak
®
1 lb.
2 lbs.
1 lb.
2 lbs.
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
49
50
51
52
FedEx
International
First ®
$
129.05
FedEx
International
Priority ®
$
153.70
171.80
$
192.25
FedEx
International
Economy ®
82.05
**
106.70
*
124.80
$
145.25
*
$
126.18
225.75
178.75
155.28
257.89
210.89
183.19
289.99
242.99
211.08
322.11
275.11
238.98
352.83
305.83
265.65
384.42
337.42
292.55
414.30
367.30
328.59
445.02
398.02
345.72
475.74
428.74
372.40
500.87
453.87
402.12
526.00
479.00
426.46
551.15
504.15
446.66
576.26
529.26
459.74
601.40
554.40
481.57
622.36
575.36
499.77
645.02
598.02
518.47
664.25
617.25
546.89
687.05
640.05
554.91
706.16
659.16
584.01
740.42
693.42
609.40
748.06
701.06
611.95
764.84
717.84
658.26
781.61
734.61
670.36
798.39
751.39
671.57
828.88
781.88
672.06
831.93
784.93
681.77
848.72
801.72
703.15
865.47
818.47
714.39
884.68
837.68
755.19
915.26
868.26
759.27
918.32
871.32
774.21
946.52
899.52
775.71
949.35
902.35
783.73
974.95
927.95
818.24
982.90
935.90
829.09
999.66
952.66
831.46
1,016.45
969.45
841.98
1,033.21
986.21
869.17
1,069.66
1,022.66
879.63
1,085.00
1,038.00
885.68
1,086.54
1,039.54
905.51
1,117.13
1,070.13
914.80
1,120.19
1,073.19
958.42
1,155.14
1,108.14
962.79
1,172.29
1,125.29
1,007.85
1,181.13
1,134.13
1,012.36
1,206.48
1,159.48
1,022.20
1,214.68
1,167.68
1,056.16
1,240.69
1,193.69
1,059.56
1,250.27
1,203.27
1,085.50
1,251.29
1,204.29
1,088.10
FedEx
International
First®
Weight
FedEx®
Envelope
up to 8 oz.
FedEx
International
Priority®
FedEx
International
Economy®
For shipments from:
•Bulgaria
•Czech Republic
•Estonia
•Gibraltar
•Hungary
•Latvia
•Lithuania
•Poland
•Romania
•Russia
•Slovak Republic
•Slovenia
•South Africa
$ 1,224.62
$ 1,088.36
53 lbs. $ 1,271.62
1,309.08
1,262.08
1,089.20
54
1,326.21
1,279.21
1,105.88
55
1,343.34
1,296.34
1,122.56
56
1,360.47
1,313.47
1,139.24
57
1,377.60
1,330.60
1,155.92
58
1,407.55
1,360.55
1,166.96
59
1,411.71
1,364.71
1,168.07
60
1,416.21
1,369.21
1,182.71
61
1,419.03
1,372.03
1,231.35
62
1,475.18
1,428.18
1,236.22
63
1,480.80
1,433.80
1,269.95
64
1,483.00
1,436.00
1,274.01
65
1,527.00
1,480.00
1,274.42
66
1,531.45
1,484.45
1,276.72
67
1,533.82
1,486.82
1,322.50
68
1,579.38
1,532.38
1,327.08
69
1,583.94
1,536.94
1,329.01
70
1,584.40
1,537.40
1,367.61
71
1,586.77
1,539.77
1,371.49
72
1,634.05
1,587.05
1,371.88
73
1,638.79
1,591.79
1,372.96
74
1,713.11
1,666.11
1,394.37
75
1,732.93
1,685.93
1,460.70
76
1,734.92
1,687.92
1,474.70
77
1,735.75
1,688.75
1,476.10
78
1,752.14
1,705.14
1,476.35
79
1,753.78
1,706.78
1,478.79
80
1,767.29
1,720.29
1,527.42
81
1,794.80
1,747.80
1,532.29
82
1,797.56
1,750.56
1,532.78
83
1,797.84
1,750.84
1,533.03
84
1,798.09
1,751.09
1,533.60
85
1,800.50
1,753.50
1,544.63
86
1,846.09
1,799.09
1,561.91
87
1,850.65
1,803.65
1,563.64
88
1,851.11
1,804.11
1,565.05
89
1,853.52
1,806.52
1,593.16
90
1,866.77
1,819.77
1,597.19
91
1,880.02
1,833.02
1,677.77
92
1,965.74
1,918.74
1,685.83
93
1,974.32
1,927.32
1,686.64
94
1,977.05
1,930.05
1,686.89
95
2,031.56
1,984.56
1,687.15
96
2,039.78
1,992.78
1,688.77
97
2,050.25
2,003.25
1,720.48
98
2,052.75
2,005.75
1,723.68
99
2,053.00
2,006.00
1,724.00
100
®
86
Base rate
$
$
479.25
751.64
21.78
13.42
Contents E
Services E
Rates E
Terms E
International Package Rates From Zone F: U.S. Import
Index E
1
FedEx
Pak
®
1 lb.
2 lbs.
1 lb.
2 lbs.
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
49
50
51
52
FedEx
International
First ®
$
109.40
FedEx
International
Priority ®
$
136.45
136.55
$
150.32
FedEx
International
Economy ®
62.40
**
89.45
*
89.55
$
103.32
*
$
86.61
167.07
120.07
102.56
185.61
138.61
116.17
199.93
152.93
125.75
213.98
166.98
139.89
228.01
181.01
151.64
241.65
194.65
163.09
254.82
207.82
174.11
268.03
221.03
185.18
282.12
235.12
197.01
293.99
246.99
206.93
297.99
250.99
226.34
319.50
272.50
228.29
333.34
286.34
239.88
345.01
298.01
249.66
353.99
306.99
257.18
365.90
318.90
264.68
371.89
324.89
272.19
382.14
335.14
280.78
391.15
344.15
288.32
402.08
355.08
294.74
407.73
360.73
302.22
418.09
371.09
316.82
420.22
373.22
323.18
421.41
374.41
326.00
445.09
398.09
333.56
453.34
406.34
341.10
461.54
414.54
347.31
470.49
423.49
354.82
483.45
436.45
362.33
488.76
441.76
370.84
497.24
450.24
384.98
505.72
458.72
391.49
519.45
472.45
392.15
521.80
474.80
397.75
530.28
483.28
404.81
538.73
491.73
411.91
551.87
504.87
419.00
560.42
513.42
431.88
564.15
517.15
433.17
580.76
533.76
440.85
582.43
535.43
448.48
598.75
551.75
466.41
630.03
583.03
472.32
633.16
586.16
473.27
635.08
588.08
492.14
636.86
589.86
494.04
637.34
590.34
494.43
646.69
599.69
502.11
655.65
608.65
509.77
667.44
620.44
524.37
674.64
627.64
525.84
FedEx
International
First®
Weight
FedEx®
Envelope
up to 8 oz.
FedEx
International
Priority®
FedEx
International
Economy®
For shipments from:
•Hong Kong
•Philippines
$ 639.52
$ 545.73
53 lbs. $ 686.52
718.24
671.24
547.76
54
721.58
674.58
554.49
55
724.92
677.92
561.22
56
728.26
681.26
567.95
57
731.60
684.60
574.68
58
776.94
729.94
583.77
59
784.18
737.18
600.73
60
785.27
738.27
602.44
61
806.93
759.93
607.78
62
814.01
767.01
613.46
63
819.66
772.66
630.10
64
820.23
773.23
643.70
65
820.52
773.52
663.35
66
825.96
778.96
665.33
67
826.51
779.51
665.75
68
835.96
788.96
666.99
69
876.52
829.52
691.71
70
880.58
833.58
694.77
71
898.77
851.77
695.08
72
902.86
855.86
695.81
73
903.97
856.97
710.38
74
926.06
879.06
712.39
75
928.28
881.28
752.57
76
930.65
883.65
756.59
77
931.23
884.23
757.00
78
942.51
895.51
757.75
79
976.29
929.29
772.55
80
979.67
932.67
788.52
81
980.49
933.49
790.13
82
996.89
949.89
790.41
83
998.56
951.56
790.69
84
1,031.37
984.37
791.96
85
1,035.82
988.82
817.27
86
1,036.27
989.27
835.47
87
1,036.56
989.56
837.29
88
1,036.84
989.84
837.58
89
1,039.04
992.04
841.98
90
1,082.77
1,035.77
859.87
91
1,088.82
1,041.82
893.51
92
1,089.43
1,042.43
896.88
93
1,092.46
1,045.46
897.22
94
1,092.78
1,045.78
898.94
95
1,094.19
1,047.19
933.23
96
1,121.71
1,074.71
941.49
97
1,124.47
1,077.47
942.32
98
1,124.75
1,077.75
943.62
99
1,125.00
1,078.00
968.00
100
®
87
Base rate
$
$
251.24
374.66
11.42
6.69
Contents E
Services E
Rates E
Terms E
International Package Rates From Zone G: U.S. Import
Index E
1
FedEx
Pak
®
1 lb.
2 lbs.
1 lb.
2 lbs.
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
49
50
51
52
FedEx
International
First ®
$
127.40
FedEx
International
Priority ®
$
155.85
155.85
$
189.75
FedEx
International
Economy ®
80.40
**
108.85
*
108.85
$
142.75
*
$
117.58
208.08
161.08
132.94
225.91
178.91
147.36
240.45
193.45
162.45
257.20
210.20
179.94
273.91
226.91
190.88
290.66
243.66
208.59
305.79
258.79
221.96
326.23
279.23
230.40
337.05
290.05
243.58
351.05
304.05
260.32
366.19
319.19
268.53
387.82
340.82
280.70
396.36
349.36
299.14
419.77
372.77
313.64
426.57
379.57
319.38
450.16
403.16
338.58
464.81
417.81
350.86
481.84
434.84
365.21
495.59
448.59
376.73
502.06
455.06
396.95
526.38
479.38
402.62
532.05
485.05
415.38
543.25
496.25
425.74
556.24
509.24
436.07
569.29
522.29
448.10
582.31
535.31
458.37
608.18
561.18
471.34
619.32
572.32
480.68
621.36
574.36
491.83
630.68
583.68
500.76
642.26
595.26
509.74
651.56
604.56
517.68
660.95
613.95
525.72
682.54
635.54
533.69
684.70
637.70
544.74
699.09
652.09
547.55
711.11
664.11
558.75
720.67
673.67
565.67
727.57
680.57
571.43
736.97
689.97
579.33
746.39
699.39
587.22
755.79
708.79
607.41
775.39
728.39
609.43
777.37
730.37
619.10
786.80
739.80
621.21
793.36
746.36
626.68
805.64
758.64
641.02
812.17
765.17
642.46
824.54
777.54
652.86
825.78
778.78
658.25
826.34
779.34
678.48
FedEx
International
First®
Weight
FedEx®
Envelope
up to 8 oz.
FedEx
International
Priority®
FedEx
International
Economy®
For shipments from:
•Japan
•Korea, South
$ 790.36
$ 680.51
53 lbs. $ 837.36
859.19
812.19
681.95
54
868.57
821.57
689.83
55
877.95
830.95
697.71
56
887.33
840.33
705.59
57
896.71
849.71
713.47
58
906.14
859.14
714.36
59
918.89
871.89
732.08
60
924.31
877.31
736.58
61
933.05
886.05
751.05
62
935.51
888.51
768.25
63
936.64
889.64
775.86
64
959.09
912.09
776.63
65
961.34
914.34
776.88
66
962.50
915.50
777.78
67
985.64
938.64
795.63
68
987.96
940.96
818.67
69
1,006.80
959.80
820.98
70
1,015.61
968.61
821.73
71
1,024.39
977.39
822.26
72
1,029.41
982.41
832.75
73
1,042.00
995.00
834.76
74
1,043.26
996.26
867.71
75
1,062.50
1,015.50
871.01
76
1,064.43
1,017.43
871.34
77
1,073.18
1,026.18
871.61
78
1,085.94
1,038.94
872.44
79
1,094.73
1,047.73
888.92
80
1,095.62
1,048.62
890.57
81
1,108.21
1,061.21
891.12
82
1,121.14
1,074.14
902.02
83
1,129.91
1,082.91
926.37
84
1,132.71
1,085.71
933.89
85
1,135.51
1,088.51
941.02
86
1,135.80
1,088.80
941.75
87
1,141.09
1,094.09
942.02
88
1,143.90
1,096.90
945.70
89
1,146.68
1,099.68
961.88
90
1,146.96
1,099.96
963.51
91
1,152.27
1,105.27
963.78
92
1,155.07
1,108.07
964.04
93
1,160.14
1,113.14
967.37
94
1,160.65
1,113.65
967.71
95
1,163.45
1,116.45
974.38
96
1,163.74
1,116.74
975.05
97
1,169.04
1,122.04
981.71
98
1,171.84
1,124.84
982.39
99
1,175.00
1,128.00
986.00
100
®
88
Base rate
$
$
319.44
509.49
14.52
9.10
Contents E
Services E
Rates E
Terms E
International Package Rates From Zone H: U.S. Import
Index E
1
FedEx
Pak
®
1 lb.
2 lbs.
1 lb.
2 lbs.
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
49
50
51
52
FedEx
International
First ®
$
134.65
FedEx
International
Priority ®
$
162.75
162.90
$
192.08
FedEx
International
Economy ®
87.65
**
115.75
*
115.90
$
145.08
*
$
127.75
212.86
165.86
145.78
230.03
183.03
160.88
256.82
209.82
180.93
273.64
226.64
199.16
288.15
241.15
211.95
302.68
255.68
224.70
322.35
275.35
241.96
340.05
293.05
257.48
358.73
311.73
273.87
376.56
329.56
289.51
388.69
341.69
303.03
416.89
369.89
318.81
426.31
379.31
333.16
441.83
394.83
346.78
458.01
411.01
361.01
474.21
427.21
375.25
490.40
443.40
389.47
517.14
470.14
405.19
522.79
475.79
425.95
550.30
503.30
433.73
555.18
508.18
446.36
570.72
523.72
468.92
588.27
541.27
475.48
596.57
549.57
487.45
617.41
570.41
501.13
632.97
585.97
514.82
662.37
615.37
540.67
678.22
631.22
544.22
679.81
632.81
566.58
690.03
643.03
568.82
715.40
668.40
576.23
719.84
672.84
583.22
721.15
674.15
601.77
747.27
700.27
603.63
755.08
708.08
624.58
755.87
708.87
626.68
771.50
724.50
631.08
773.07
726.07
637.84
783.45
736.45
646.96
809.89
762.89
669.33
819.45
772.45
686.85
826.13
779.13
688.62
826.80
779.80
702.39
830.12
783.12
703.78
854.68
807.68
709.65
859.98
812.98
711.93
861.10
814.10
712.20
883.40
836.40
715.87
885.64
838.64
727.72
886.12
839.12
733.35
895.45
848.45
735.33
FedEx
International
First®
Weight
FedEx®
Envelope
up to 8 oz.
FedEx
International
Priority®
FedEx
International
Economy®
For shipments from:
•Andorra
•Austria
•Azores (Portugal)
•Denmark
•Faroe Islands
•Finland
•Greece
•Greenland
•Iceland
•Liechtenstein
•Madeira (Portugal)
•Malta
•Norway
•Portugal
•Spain
•Sweden
•Switzerland
$ 874.27
$ 756.95
53 lbs. $ 921.27
930.77
883.77
770.12
54
935.95
888.95
773.93
55
941.13
894.13
777.74
56
946.31
899.31
781.55
57
951.49
904.49
785.36
58
960.80
913.80
800.55
59
987.89
940.89
802.10
60
990.93
943.93
815.11
61
991.24
944.24
816.42
62
997.25
950.25
834.74
63
1,006.26
959.26
836.58
64
1,033.92
986.92
848.48
65
1,046.77
999.77
865.12
66
1,049.50
1,002.50
866.80
67
1,049.78
1,002.78
882.57
68
1,055.13
1,008.13
884.15
69
1,075.83
1,028.83
884.97
70
1,077.91
1,030.91
901.10
71
1,078.56
1,031.56
914.90
72
1,091.40
1,044.40
917.10
73
1,096.63
1,049.63
917.45
74
1,125.99
1,078.99
919.75
75
1,130.52
1,083.52
920.01
76
1,130.98
1,083.98
920.27
77
1,132.77
1,085.77
921.82
78
1,168.47
1,121.47
952.70
79
1,172.04
1,125.04
965.24
80
1,176.24
1,129.24
966.50
81
1,180.47
1,133.47
966.78
82
1,184.69
1,137.69
967.05
83
1,185.12
1,138.12
967.36
84
1,185.79
1,138.79
973.40
85
1,199.06
1,152.06
974.01
86
1,200.39
1,153.39
981.05
87
1,209.17
1,162.17
981.76
88
1,214.21
1,167.21
982.04
89
1,223.38
1,176.38
982.31
90
1,224.31
1,177.31
982.57
91
1,229.35
1,182.35
983.20
92
1,230.77
1,183.77
995.29
93
1,231.03
1,184.03
996.50
94
1,231.29
1,184.29
996.75
95
1,231.55
1,184.55
997.00
96
1,231.82
1,184.82
997.25
97
1,236.79
1,189.79
997.50
98
1,264.70
1,217.70
997.75
99
1,271.00
1,224.00
998.00
100
®
89
Base rate
$
$
341.94
549.82
15.54
9.82
Contents E
Services E
Rates E
International Package Rates From Zone I: U.S. Import
Terms E
Index E
1
FedEx
Pak
®
1 lb.
2 lbs.
1 lb.
2 lbs.
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
49
50
51
52
FedEx
International
First ®
$
108.90
FedEx
International
Priority ®
$
123.80
123.85
$
131.98
FedEx
International
Economy ®
61.90
**
76.80
*
76.85
$
84.98
*
$
77.23
148.80
101.80
92.54
160.70
113.70
103.35
172.45
125.45
116.17
184.41
137.41
127.22
195.31
148.31
137.36
206.56
159.56
153.66
217.62
170.62
160.97
228.71
181.71
164.97
239.78
192.78
178.55
250.20
203.20
184.68
256.63
209.63
197.88
271.06
224.06
207.55
281.51
234.51
213.15
291.95
244.95
226.70
301.95
254.95
236.18
311.93
264.93
240.62
321.94
274.94
259.20
331.94
284.94
263.83
341.94
294.94
268.09
351.91
304.91
277.17
361.93
314.93
291.78
371.51
324.51
295.00
381.10
334.10
327.63
384.17
337.17
330.90
400.24
353.24
331.80
409.83
362.83
349.72
419.43
372.43
351.52
428.98
381.98
354.06
438.55
391.55
355.78
447.27
400.27
370.52
455.99
408.99
385.85
464.71
417.71
395.96
473.40
426.40
402.72
482.11
435.11
403.40
490.82
443.82
413.74
499.52
452.52
419.23
508.22
461.22
437.54
516.98
469.98
450.78
525.65
478.65
452.11
541.12
494.12
452.39
542.67
495.67
457.88
551.15
504.15
479.28
559.65
512.65
481.42
568.13
521.13
482.40
576.67
529.67
501.86
585.17
538.17
503.81
593.67
546.67
504.08
602.17
555.17
504.71
617.22
570.22
517.26
618.73
571.73
519.72
626.80
579.80
568.80
FedEx
International
First®
Weight
FedEx®
Envelope
up to 8 oz.
FedEx
International
Priority®
FedEx
International
Economy®
For shipments from:
•Anguilla
•Antigua
•Aruba
•Bahamas
•Barbados
•Barbuda
•Bermuda
•Bonaire
•British Virgin Islands
•Cayman Islands
•Curaçao
•Dominica
•Dominican Republic
•Grenada
•Guadeloupe
•Haiti
•Jamaica
•Martinique
•Montserrat
•Saba
•St. Barthelemy
•St. Croix (U.S. Virgin Islands)
•St. Eustatius
•St. John (U.S. Virgin Islands)
•St. Kitts and Nevis
•St. Lucia
•St. Maarten/St. Martin
•St. Thomas (U.S. Virgin Islands)
•St. Vincent
•Trinidad and Tobago
•Turks and Caicos Islands
•U.S. Virgin Islands
$ 587.87
$ 573.71
53 lbs. $ 634.87
642.95
595.95
585.33
54
651.00
604.00
586.50
55
659.05
612.05
587.67
56
667.10
620.10
588.84
57
675.15
628.15
590.01
58
683.25
636.25
602.13
59
691.32
644.32
604.06
60
699.20
652.20
642.60
61
719.76
672.76
646.47
62
727.42
680.42
646.86
63
729.47
682.47
647.14
64
737.75
690.75
647.40
65
751.52
704.52
647.78
66
752.90
705.90
655.35
67
761.36
714.36
673.64
68
762.21
715.21
675.47
69
770.12
723.12
676.99
70
777.99
730.99
697.12
71
785.84
738.84
699.14
72
793.71
746.71
699.40
73
808.04
761.04
699.67
74
809.48
762.48
701.99
75
817.35
770.35
748.26
76
840.18
793.18
769.33
77
861.16
814.16
788.44
78
863.27
816.27
790.36
79
863.53
816.53
791.07
80
863.80
816.80
791.85
81
864.23
817.23
800.22
82
872.71
825.71
801.07
83
873.58
826.58
801.36
84
874.34
827.34
801.63
85
887.78
840.78
801.92
86
902.58
855.58
802.19
87
904.07
857.07
802.51
88
904.33
857.33
808.86
89
904.60
857.60
809.52
90
904.86
857.86
809.78
91
909.99
862.99
810.22
92
915.07
868.07
818.82
93
920.17
873.17
819.69
94
925.26
878.26
820.34
95
930.12
883.12
832.98
96
939.02
892.02
834.25
97
959.38
912.38
834.50
98
962.02
915.02
834.75
99
1,014.00
967.00
835.00
100
®
90
Base rate
$
$
209.88
337.42
9.54
6.03
Contents E
Services E
Rates E
Terms E
International Package Rates From Zone J: U.S. Import
Index E
1
FedEx
Pak
®
1 lb.
2 lbs.
1 lb.
2 lbs.
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
49
50
51
52
FedEx
International
First ®
$
111.80
FedEx
International
Priority ®
$
130.90
132.45
$
151.41
FedEx
International
Economy ®
64.80
**
83.90
*
85.45
$
104.41
*
$
83.92
170.52
123.52
99.25
189.63
142.63
114.59
208.76
161.76
132.43
227.08
180.08
144.69
245.45
198.45
162.52
263.81
216.81
174.22
279.39
232.39
190.33
294.97
247.97
203.13
310.55
263.55
215.93
324.55
277.55
227.77
325.95
278.95
239.63
353.89
306.89
251.46
368.33
321.33
263.32
385.89
338.89
275.15
396.99
349.99
286.07
412.51
365.51
307.93
425.42
378.42
310.12
439.63
392.63
330.75
457.61
410.61
333.41
468.01
421.01
345.04
482.27
435.27
356.69
499.42
452.42
378.25
501.14
454.14
380.42
502.86
455.86
390.46
537.20
490.20
410.92
562.13
515.13
412.98
564.64
517.64
424.25
578.42
531.42
435.51
592.15
545.15
446.78
605.87
558.87
458.02
619.59
572.59
478.51
644.57
597.57
480.57
647.07
600.07
491.82
663.06
616.06
520.78
674.58
627.58
523.69
688.28
641.28
542.50
702.02
655.02
544.40
721.98
674.98
548.09
729.51
682.51
577.37
743.23
696.23
581.76
759.56
712.56
584.02
794.01
747.01
593.12
797.46
750.46
604.40
798.16
751.16
615.64
811.90
764.90
626.92
828.50
781.50
640.54
850.88
803.88
649.43
853.13
806.13
660.69
866.84
819.84
671.92
891.83
844.83
683.20
894.33
847.33
694.46
FedEx
International
First®
Weight
FedEx®
Envelope
up to 8 oz.
FedEx
International
Priority®
FedEx
International
Economy®
For shipments from:
•Australia
•Guam
•Indonesia
•Macau
•Malaysia
•New Zealand
•Singapore
•Thailand
•Vietnam
$ 872.23
$ 708.34
53 lbs. $ 919.23
921.74
874.74
716.98
54
935.50
888.50
728.26
55
949.26
902.26
739.54
56
963.02
916.02
750.82
57
976.78
929.78
762.10
58
1,004.92
957.92
799.76
59
1,007.74
960.74
803.53
60
1,037.07
990.07
803.92
61
1,040.01
993.01
806.00
62
1,053.47
1,006.47
847.56
63
1,113.23
1,066.23
854.80
64
1,119.21
1,072.21
862.47
65
1,119.81
1,072.81
863.24
66
1,120.09
1,073.09
863.65
67
1,120.76
1,073.76
871.63
68
1,134.12
1,087.12
872.43
69
1,137.40
1,090.40
876.55
70
1,161.00
1,114.00
887.25
71
1,164.02
1,117.02
922.51
72
1,177.33
1,130.33
926.04
73
1,201.34
1,154.34
927.56
74
1,203.96
1,156.96
957.96
75
1,238.24
1,191.24
961.01
76
1,241.68
1,194.68
979.12
77
1,255.12
1,208.12
980.94
78
1,257.25
1,210.25
1,000.26
79
1,282.00
1,235.00
1,002.27
80
1,295.15
1,248.15
1,032.13
81
1,296.47
1,249.47
1,049.66
82
1,321.07
1,274.07
1,051.42
83
1,323.54
1,276.54
1,061.70
84
1,337.49
1,290.49
1,089.21
85
1,338.89
1,291.89
1,091.97
86
1,339.18
1,292.18
1,093.49
87
1,339.45
1,292.45
1,123.71
88
1,343.46
1,296.46
1,126.74
89
1,347.45
1,300.45
1,149.54
90
1,351.43
1,304.43
1,153.21
91
1,355.43
1,308.43
1,153.58
92
1,359.40
1,312.40
1,154.10
93
1,363.33
1,316.33
1,164.36
94
1,370.64
1,323.64
1,191.48
95
1,371.38
1,324.38
1,194.20
96
1,375.37
1,328.37
1,195.63
97
1,382.62
1,335.62
1,222.98
98
1,383.35
1,336.35
1,225.72
99
1,387.00
1,340.00
1,226.00
100
®
91
Base rate
$
$
279.20
456.11
12.69
8.14
Contents E
Services E
Rates E
Terms E
International Package Rates From Zone K: U.S. Import
Index E
1
FedEx
Pak
®
1 lb.
2 lbs.
1 lb.
2 lbs.
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
49
50
51
52
FedEx
International
First ®
$
133.50
FedEx
International
Priority ®
$
153.20
173.55
$
200.12
FedEx
International
Economy ®
86.50
**
106.20
*
126.55
$
153.12
*
$
125.93
235.46
188.46
158.06
269.33
222.33
187.38
303.19
256.19
214.89
337.04
290.04
238.51
369.44
322.44
265.13
402.75
355.75
291.98
441.66
394.66
332.88
466.63
419.63
353.66
507.70
460.70
390.45
525.52
478.52
395.39
542.49
495.49
432.03
588.73
541.73
454.70
615.73
568.73
479.71
642.73
595.73
482.98
653.59
606.59
506.14
677.49
630.49
538.35
697.76
650.76
542.99
721.80
674.80
581.82
741.94
694.94
585.71
777.80
730.80
616.43
786.12
739.12
632.32
818.28
771.28
656.98
821.51
774.51
663.97
824.26
777.26
664.68
856.86
809.86
665.91
874.55
827.55
690.46
892.24
845.24
714.09
926.51
879.51
716.46
947.13
900.13
735.44
949.20
902.20
750.21
983.28
936.28
786.77
996.98
949.98
790.43
998.36
951.36
821.75
1,016.03
969.03
829.40
1,033.72
986.72
831.42
1,051.38
1,004.38
871.81
1,069.10
1,022.10
882.84
1,106.75
1,059.75
898.11
1,124.77
1,077.77
908.95
1,132.67
1,085.67
923.91
1,142.97
1,095.97
925.41
1,157.49
1,110.49
926.47
1,189.63
1,142.63
947.67
1,192.86
1,145.86
984.93
1,221.97
1,174.97
998.13
1,228.26
1,181.26
999.45
1,257.66
1,210.66
1,000.21
1,263.60
1,216.60
1,014.94
1,317.35
1,270.35
1,037.14
1,322.75
1,275.75
1,039.36
1,324.67
1,277.67
1,062.28
FedEx
International
First®
Weight
FedEx®
Envelope
up to 8 oz.
FedEx
International
Priority®
FedEx
International
Economy®
For shipments from:
•Bahrain
•Brunei
•Cyprus
•Egypt
•Israel
•Jordan
•Kuwait
•Lebanon
•Oman
•Palestine Autonomous
•Qatar
•Saudi Arabia
•Syria 2
•Turkey
•United Arab Emirates
$ 1,315.92
$ 1,064.58
53 lbs. $ 1,362.92
1,377.13
1,330.13
1,078.18
54
1,395.17
1,348.17
1,092.77
55
1,413.21
1,366.21
1,107.36
56
1,431.25
1,384.25
1,121.95
57
1,449.29
1,402.29
1,136.54
58
1,456.53
1,409.53
1,173.49
59
1,458.14
1,411.14
1,177.20
60
1,490.29
1,443.29
1,228.06
61
1,493.51
1,446.51
1,249.31
62
1,511.20
1,464.20
1,263.50
63
1,543.34
1,496.34
1,264.93
64
1,576.13
1,529.13
1,265.18
65
1,579.42
1,532.42
1,265.43
66
1,581.94
1,534.94
1,268.09
67
1,632.25
1,585.25
1,321.09
68
1,637.29
1,590.29
1,331.20
69
1,665.58
1,618.58
1,338.70
70
1,684.37
1,637.37
1,339.45
71
1,686.25
1,639.25
1,354.34
72
1,721.21
1,674.21
1,362.28
73
1,750.78
1,703.78
1,437.12
74
1,753.74
1,706.74
1,444.61
75
1,755.57
1,708.57
1,445.50
76
1,791.70
1,744.70
1,460.80
77
1,809.40
1,762.40
1,462.33
78
1,811.28
1,764.28
1,462.58
79
1,848.76
1,801.76
1,466.45
80
1,852.51
1,805.51
1,543.77
81
1,857.35
1,810.35
1,555.96
82
1,917.03
1,870.03
1,563.41
83
1,927.59
1,880.59
1,569.31
84
1,928.65
1,881.65
1,569.90
85
1,928.96
1,881.96
1,581.23
86
1,934.89
1,887.89
1,606.86
87
1,935.49
1,888.49
1,609.43
88
1,937.62
1,890.62
1,609.69
89
1,980.10
1,933.10
1,609.94
90
1,984.39
1,937.39
1,610.21
91
2,027.10
1,980.10
1,610.46
92
2,031.38
1,984.38
1,610.72
93
2,033.22
1,986.22
1,613.59
94
2Service suspended as of publication date.
2,070.00
2,023.00
1,670.97
95
For updates call 1.800.GoFedEx 1.800.463.3339
2,073.68
2,026.68
1,700.27
96
2,096.26
2,049.26
1,703.20
97
2,098.52
2,051.52
1,703.50
98
2,100.52
2,053.52
1,703.75
99
2,140.00
2,093.00
1,704.00
100
®
92
Base rate
$
$
495.74
777.51
22.53
13.88
Contents E
Services E
Rates E
Terms E
International Package Rates From Zone L: U.S. Import
Index E
1
FedEx
Pak
®
1 lb.
2 lbs.
1 lb.
2 lbs.
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
49
50
51
52
FedEx
International
First ®
$
107.00
FedEx
International
Priority ®
$
123.90
143.05
$
143.01
FedEx
International
Economy ®
60.00
**
76.90
*
96.05
$
96.01
*
$
86.60
162.33
115.33
104.19
181.54
134.54
121.33
200.80
153.80
141.35
219.83
172.83
155.85
238.60
191.60
175.98
257.67
210.67
193.58
274.11
227.11
204.77
291.08
244.08
220.04
308.02
261.02
239.83
320.86
273.86
246.85
328.29
281.29
258.39
346.50
299.50
269.95
359.36
312.36
286.87
378.43
331.43
298.66
389.49
342.49
302.82
394.57
347.57
313.77
411.64
364.64
322.35
422.70
375.70
338.35
426.49
379.49
341.93
437.34
390.34
351.73
455.90
408.90
368.25
467.41
420.41
379.34
469.20
422.20
387.57
471.56
424.56
398.35
490.26
443.26
399.45
500.74
453.74
408.91
511.24
464.24
426.14
530.87
483.87
427.87
541.29
494.29
447.46
542.34
495.34
462.22
562.11
515.11
463.70
571.60
524.60
475.51
572.55
525.55
481.74
582.62
535.62
482.78
592.71
545.71
503.43
602.76
555.76
510.20
613.94
566.94
520.10
624.03
577.03
521.10
641.24
594.24
539.34
642.97
595.97
552.40
666.98
619.98
564.35
672.42
625.42
565.56
672.97
625.97
582.41
682.96
635.96
584.10
701.14
654.14
601.08
702.97
655.97
602.79
712.98
665.98
612.03
722.97
675.97
620.89
732.98
685.98
648.67
749.35
702.35
651.46
752.76
705.76
652.57
FedEx
International
First®
Weight
FedEx®
Envelope
up to 8 oz.
FedEx
International
Priority®
FedEx
International
Economy®
For shipments from:
•Argentina
•Belize
•Bolivia
•Brazil
•Chile
•Colombia
•Costa Rica
•Ecuador
•El Salvador
•French Guiana
•Guatemala
•Guyana
•Honduras
•Nicaragua
•Panama
•Paraguay
•Peru
•Suriname
•Uruguay
•Venezuela
$ 718.39
$ 653.26
53 lbs. $ 765.39
772.55
725.55
654.22
54
786.14
739.14
663.18
55
799.73
752.73
672.14
56
813.32
766.32
681.10
57
826.91
779.91
690.06
58
828.28
781.28
720.83
59
831.93
784.93
731.48
60
841.12
794.12
744.41
61
864.92
817.92
745.71
62
867.30
820.30
771.46
63
868.73
821.73
774.04
64
897.14
850.14
774.33
65
903.29
856.29
779.83
66
927.36
880.36
780.39
67
929.77
882.77
791.47
68
930.03
883.03
792.71
69
931.00
884.00
817.49
70
950.25
903.25
819.97
71
968.90
921.90
853.23
72
970.77
923.77
856.56
73
982.26
935.26
858.88
74
985.17
938.17
859.15
75
990.48
943.48
861.52
76
991.43
944.43
862.17
77
1,010.39
963.39
874.96
78
1,019.08
972.08
876.24
79
1,019.95
972.95
876.51
80
1,021.15
974.15
876.77
81
1,045.07
998.07
877.25
82
1,050.27
1,003.27
886.72
83
1,055.48
1,008.48
904.63
84
1,056.05
1,009.05
906.43
85
1,056.32
1,009.32
907.32
86
1,056.58
1,009.58
924.80
87
1,056.85
1,009.85
926.55
88
1,061.95
1,014.95
926.82
89
1,067.05
1,020.05
928.67
90
1,091.85
1,044.85
928.93
91
1,097.04
1,050.04
929.41
92
1,102.25
1,055.25
938.84
93
1,107.43
1,060.43
965.54
94
1,116.97
1,069.97
968.22
95
1,117.93
1,070.93
968.50
96
1,118.20
1,071.20
969.43
97
1,119.15
1,072.15
987.90
98
1,137.19
1,090.19
989.75
99
1,139.00
1,092.00
990.00
100
®
93
Base rate
$
$
281.54
424.81
12.80
7.59
Contents E
Services E
Rates E
International Package Rates From Zone M: U.S. Import
Terms E
Index E
1
FedEx
Pak
®
1 lb.
2 lbs.
1 lb.
2 lbs.
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
49
50
51
52
FedEx
International
Priority ®
$
$
FedEx
International
Economy ®
85.55
**
102.85
*
124.95
*
151.47
$
147.29
186.43
177.85
219.92
218.10
253.42
253.42
286.91
266.27
318.95
304.83
358.79
338.88
383.06
383.06
423.22
412.04
471.28
448.08
476.09
455.82
494.80
458.00
536.06
501.53
562.77
532.55
578.16
563.14
611.79
584.43
635.90
623.17
656.34
639.04
667.50
664.52
687.41
667.07
723.15
670.23
759.64
698.77
763.29
709.85
774.15
717.76
776.18
719.05
816.78
743.46
848.91
762.25
852.47
781.87
870.33
856.13
890.72
874.50
907.05
876.34
908.69
876.60
938.11
877.64
941.07
898.44
977.31
900.52
980.95
932.71
1,012.98
965.48
1,026.61
968.76
1,028.51
995.06
1,066.51
997.69
1,084.36
999.33
1,105.37
1,032.02
1,107.48
1,098.47
1,119.21
1,105.12
1,133.46
1,105.79
1,186.11
1,108.23
1,191.38
1,108.48
1,209.21
1,112.61
1,227.11
1,116.68
1,284.32
1,118.31
1,290.05
1,138.31
1,292.73
1,165.35
Weight
FedEx®
Envelope
up to 8 oz.
53 lbs.
54
55
56
57
58
59
60
61
62
63
64
65
66
67
68
69
70
71
72
73
74
75
76
77
78
79
80
81
82
83
84
85
86
87
88
89
90
91
92
93
94
95
96
97
98
99
100
101–150
FedEx
International
Priority ®
FedEx
International
Economy ®
$ 1,346.17
$ 1,171.59
1,360.69
1,231.44
1,367.43
1,248.06
1,374.17
1,264.68
1,380.91
1,281.30
1,387.65
1,297.92
1,394.99
1,328.24
1,395.88
1,333.24
1,413.38
1,333.75
1,445.18
1,335.04
1,448.37
1,360.53
1,494.61
1,363.08
1,515.38
1,363.34
1,517.46
1,368.54
1,518.34
1,420.95
1,535.83
1,426.20
1,557.83
1,514.72
1,570.82
1,523.59
1,588.32
1,542.39
1,649.09
1,544.27
1,655.17
1,544.52
1,686.54
1,544.77
1,689.68
1,545.02
1,691.46
1,545.27
1,726.95
1,549.18
1,774.08
1,627.15
1,778.80
1,634.95
1,779.28
1,635.73
1,779.58
1,635.98
1,785.40
1,636.23
1,901.78
1,636.48
1,929.58
1,636.73
1,932.36
1,637.93
1,932.65
1,661.83
1,932.91
1,780.13
1,933.17
1,791.96
1,935.62
1,793.15
1,984.52
1,793.45
1,989.42
1,799.42
1,989.91
1,801.91
1,993.55
1,802.17
1,993.92
1,802.42
1,995.63
1,802.67
2,028.83
1,802.92
2,032.16
1,804.01
2,032.50
1,825.77
2,032.75
1,912.18
2,033.00
2,033.00
For shipments from:
•Afghanistan
•Albania
•Algeria
•American Samoa
•Angola
•Armenia
•Azerbaijan
•Belarus
•Benin
•Bosnia-Herzegovina
•Botswana
•Burkina Faso
•Burundi
•Cambodia
•Cameroon
•Cape Verde
•Central African Republic 2
•Chad
•Congo
•Cook Islands
•Croatia
•Democratic Republic of Congo
•Djibouti
•East Timor
•Equatorial Guinea 2
•Eritrea
•Ethiopia
•Fiji
•French Polynesia
•Gabon
•Gambia
•Georgia
•Ghana
•Guinea
•Guinea-Bissau 2
•Iraq
•Ivory Coast
•Kazakhstan
•Kenya
•Kyrgyzstan
•Laos
•Lesotho
Not all services are available from all countries. See pp. 24–26
for the services available from your origin country.
Base rate
$
$
495.05
776.43
94
•Liberia
•Libya
•Macedonia
•Madagascar
•Malawi
•Mali
•Marshall Islands
•Mauritania
•Mauritius
•Micronesia
•Moldova
•Mongolia
•Montenegro
•Morocco
•Mozambique
•Namibia
•New Caledonia
•Niger
•Nigeria
•Palau
•Papua New Guinea
•Reunion Island
•Rwanda
•Saipan
•Samoa
•Senegal
•Serbia
•Seychelles
•Sierra Leone 2
•Swaziland
•Tanzania
•Togo
•Tonga
•Tunisia
•Turkmenistan 2
•Uganda
•Ukraine
•Uzbekistan
•Vanuatu
•Wallis and Futuna
•Zambia
•Zimbabwe
22.50
13.86
1Note: Unless otherwise provided herein, the terms and conditions
of the country of origin apply to U.S. import shipments.
Contents E
Services E
Rates E
Terms E
International Package Rates From Zone N: U.S. Import
Index E
1
FedEx
Pak
®
1 lb.
2 lbs.
1 lb.
2 lbs.
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
49
50
51
52
FedEx
International
First ®
$
103.15
FedEx
International
Priority ®
$
120.10
121.45
$
144.45
FedEx
International
Economy ®
56.15
**
73.10
*
74.45
$
97.45
*
$
79.98
159.42
112.42
92.24
174.79
127.79
104.87
189.88
142.88
117.21
203.89
156.89
128.79
219.98
172.98
144.66
235.97
188.97
158.05
251.94
204.94
171.44
267.96
220.96
184.82
283.72
236.72
198.03
298.44
251.44
210.29
306.29
259.29
218.94
329.17
282.17
235.97
344.54
297.54
248.80
359.91
312.91
261.64
375.90
328.90
275.38
390.23
343.23
287.04
405.40
358.40
299.75
420.57
373.57
312.45
437.19
390.19
326.38
450.90
403.90
337.86
466.09
419.09
350.55
480.03
433.03
362.92
492.93
445.93
372.49
494.22
447.22
384.94
519.48
472.48
395.95
532.64
485.64
406.93
544.83
497.83
416.38
562.82
515.82
427.35
571.09
524.09
438.30
583.35
536.35
449.38
593.58
546.58
457.10
606.95
559.95
472.72
618.25
571.25
477.69
641.22
594.22
485.27
649.06
602.06
494.66
649.85
602.85
504.04
661.12
614.12
513.45
678.30
631.30
522.83
683.61
636.61
532.24
697.33
650.33
543.67
706.15
659.15
551.01
717.41
670.41
560.42
728.64
681.64
569.79
759.00
712.00
581.39
764.11
717.11
588.57
765.03
718.03
600.19
783.08
736.08
607.34
784.89
737.89
616.77
796.16
749.16
626.15
809.30
762.30
646.06
833.14
786.14
648.06
FedEx
International
First®
Weight
FedEx®
Envelope
up to 8 oz.
FedEx
International
Priority®
FedEx
International
Economy®
For shipments from:
•China
$ 788.53
$ 659.06
53 lbs. $ 835.53
867.78
820.78
669.97
54
876.14
829.14
680.96
55
884.50
837.50
691.95
56
892.86
845.86
702.94
57
901.22
854.22
713.93
58
943.49
896.49
724.84
59
957.03
910.03
742.81
60
961.90
914.90
753.88
61
974.29
927.29
757.73
62
975.54
928.54
768.72
63
991.46
944.46
782.65
64
993.06
946.06
806.13
65
1,009.69
962.69
820.38
66
1,042.54
995.54
821.82
67
1,065.60
1,018.60
823.54
68
1,073.29
1,026.29
837.70
69
1,082.88
1,035.88
845.48
70
1,084.27
1,037.27
876.73
71
1,084.95
1,037.95
879.87
72
1,098.35
1,051.35
887.67
73
1,113.22
1,066.22
892.75
74
1,150.08
1,103.08
921.64
75
1,184.27
1,137.27
924.54
76
1,187.72
1,140.72
935.66
77
1,194.48
1,147.48
936.78
78
1,195.16
1,148.16
944.18
79
1,200.81
1,153.81
964.23
80
1,232.91
1,185.91
969.02
81
1,236.13
1,189.13
975.51
82
1,236.46
1,189.46
985.72
83
1,238.66
1,191.66
995.89
84
1,262.30
1,215.30
1,015.65
85
1,274.03
1,227.03
1,025.48
86
1,275.23
1,228.23
1,035.65
87
1,299.19
1,252.19
1,036.67
88
1,313.22
1,266.22
1,048.24
89
1,344.08
1,297.08
1,067.07
90
1,347.17
1,300.17
1,085.21
91
1,347.48
1,300.48
1,102.79
92
1,348.03
1,301.03
1,104.55
93
1,358.85
1,311.85
1,106.33
94
1,370.44
1,323.44
1,115.95
95
1,371.60
1,324.60
1,133.47
96
1,371.91
1,324.91
1,135.23
97
1,377.87
1,330.87
1,144.80
98
1,395.26
1,348.26
1,150.43
99
1,397.00
1,350.00
1,151.00
100
®
95
Base rate
$
$
259.54
447.47
11.80
7.99
Contents E
Services E
Rates E
Terms E
International Package Rates From Zone O: U.S. Import
Index E
1
FedEx
Pak
®
1 lb.
2 lbs.
1 lb.
2 lbs.
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
49
50
51
52
FedEx
International
First ®
$
118.10
FedEx
International
Priority ®
$
131.90
156.65
$
158.79
FedEx
International
Economy ®
71.10
**
84.90
*
109.65
$
111.79
*
$
85.21
179.58
132.58
99.19
196.61
149.61
111.92
213.63
166.63
124.63
228.24
181.24
135.53
242.85
195.85
148.78
262.33
215.33
164.09
276.91
229.91
175.20
291.48
244.48
185.73
307.02
260.02
194.44
318.26
271.26
202.19
319.94
272.94
214.20
342.62
295.62
224.56
354.79
307.79
233.82
368.14
321.14
239.35
379.15
332.15
252.31
388.88
341.88
259.71
393.32
346.32
268.06
412.12
365.12
278.30
421.78
374.78
286.92
432.72
385.72
288.48
443.69
396.69
305.57
445.87
398.87
315.16
455.80
408.80
322.32
457.08
410.08
323.16
482.55
435.55
339.86
492.28
445.28
358.67
503.66
456.66
360.56
511.73
464.73
360.94
521.44
474.44
368.11
531.16
484.16
368.94
540.88
493.88
385.28
550.60
503.60
392.19
560.32
513.32
392.89
570.03
523.03
406.19
579.77
532.77
421.45
591.46
544.46
422.99
601.24
554.24
436.19
608.90
561.90
437.52
618.62
571.62
446.04
628.38
581.38
465.19
638.09
591.09
473.36
647.80
600.80
474.19
654.70
607.70
474.45
655.76
608.76
474.72
676.95
629.95
478.37
686.70
639.70
491.79
687.68
640.68
502.78
706.12
659.12
504.81
715.84
668.84
506.92
725.54
678.54
522.39
735.26
688.26
523.94
FedEx
International
First®
Weight
FedEx®
Envelope
up to 8 oz.
FedEx
International
Priority®
FedEx
International
Economy®
For shipments from:
•Bangladesh
•Bhutan
•India
•Maldives, Republic of
•Nepal
•Pakistan
•Sri Lanka
$ 698.01
$ 536.24
53 lbs. $ 745.01
754.74
707.74
537.47
54
764.45
717.45
542.41
55
774.16
727.16
547.35
56
783.87
736.87
552.29
57
793.58
746.58
557.23
58
811.27
764.27
589.60
59
813.05
766.05
603.20
60
830.01
783.01
604.57
61
832.49
785.49
605.58
62
842.19
795.19
622.95
63
851.94
804.94
630.44
64
861.64
814.64
634.49
65
862.61
815.61
651.32
66
865.64
818.64
653.01
67
890.80
843.80
654.00
68
908.44
861.44
673.72
69
910.22
863.22
682.83
70
936.26
889.26
683.75
71
938.92
891.92
684.01
72
939.42
892.42
686.19
73
949.27
902.27
729.05
74
958.85
911.85
733.35
75
996.06
949.06
733.78
76
1,022.87
975.87
734.29
77
1,025.57
978.57
744.46
78
1,025.87
978.87
751.02
79
1,026.98
979.98
751.68
80
1,048.95
1,001.95
752.81
81
1,051.15
1,004.15
775.24
82
1,051.44
1,004.44
782.43
83
1,052.50
1,005.50
783.15
84
1,073.69
1,026.69
797.26
85
1,081.23
1,034.23
809.69
86
1,081.99
1,034.99
811.54
87
1,082.28
1,035.28
811.81
88
1,083.20
1,036.20
812.07
89
1,101.48
1,054.48
812.34
90
1,103.32
1,056.32
813.05
91
1,133.36
1,086.36
827.09
92
1,136.37
1,089.37
859.56
93
1,136.74
1,089.74
862.81
94
1,144.05
1,097.05
877.12
95
1,144.79
1,097.79
885.36
96
1,145.67
1,098.67
886.19
97
1,145.94
1,098.94
886.50
98
1,149.84
1,102.84
886.75
99
1,227.00
1,180.00
887.00
100
®
96
Base rate
$
$
273.19
410.33
12.42
7.33
Contents E
Services E
Rates E
Terms E
International Package Rates From Zone P: U.S. Import
Index E
1
FedEx
Pak
®
1 lb.
2 lbs.
1 lb.
2 lbs.
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
49
50
51
52
FedEx
International
First ®
$
109.05
FedEx
International
Priority ®
$
122.15
143.20
$
150.23
FedEx
International
Economy ®
62.05
**
75.15
*
96.20
$
103.23
*
$
83.85
170.15
123.15
99.93
188.69
141.69
112.80
206.59
159.59
129.48
223.29
176.29
140.31
239.91
192.91
156.47
256.27
209.27
169.75
271.74
224.74
178.90
288.14
241.14
191.98
302.77
255.77
207.55
314.85
267.85
219.32
316.21
269.21
229.52
343.34
296.34
240.48
357.97
310.97
247.69
370.40
323.40
262.47
384.54
337.54
274.45
397.38
350.38
279.02
410.87
363.87
295.33
424.33
377.33
300.47
437.84
390.84
317.20
451.34
404.34
321.97
464.81
417.81
339.08
481.22
434.22
344.75
482.87
435.87
362.39
484.88
437.88
366.33
525.02
478.02
384.34
532.23
485.23
393.84
546.70
499.70
406.34
561.13
514.13
426.26
574.67
527.67
428.26
587.47
540.47
438.64
600.25
553.25
455.91
623.47
576.47
457.64
625.81
578.81
474.24
647.00
600.00
475.91
649.13
602.13
488.62
664.19
617.19
500.87
674.63
627.63
509.31
693.52
646.52
519.69
702.58
655.58
531.99
718.86
671.86
540.04
724.96
677.96
550.15
760.33
713.33
560.24
763.87
716.87
578.67
769.10
722.10
580.53
781.60
734.60
608.86
787.14
740.14
625.01
809.71
762.71
626.64
811.97
764.97
627.26
831.85
784.85
627.92
844.39
797.39
641.04
852.38
805.38
653.67
FedEx
International
First®
Weight
FedEx®
Envelope
up to 8 oz.
FedEx
International
Priority®
FedEx
International
Economy®
For shipments from:
•Taiwan
$ 814.75
$ 654.95
53 lbs. $ 861.75
893.52
846.52
671.36
54
901.15
854.15
681.49
55
908.78
861.78
691.62
56
916.41
869.41
701.75
57
924.04
877.04
711.88
58
925.40
878.40
721.83
59
952.22
905.22
753.09
60
973.35
926.35
756.22
61
975.48
928.48
756.54
62
989.67
942.67
757.32
63
1,007.58
960.58
772.80
64
1,023.82
976.82
800.81
65
1,045.01
998.01
805.26
66
1,047.13
1,000.13
805.71
67
1,068.23
1,021.23
812.71
68
1,070.34
1,023.34
813.83
69
1,084.15
1,037.15
836.15
70
1,085.54
1,038.54
843.02
71
1,112.06
1,065.06
856.45
72
1,123.18
1,076.18
874.87
73
1,150.69
1,103.69
876.72
74
1,159.69
1,112.69
890.13
75
1,163.16
1,116.16
920.01
76
1,185.15
1,138.15
923.00
77
1,187.36
1,140.36
923.32
78
1,191.29
1,144.29
923.83
79
1,192.34
1,145.34
933.91
80
1,213.19
1,166.19
941.53
81
1,215.28
1,168.28
942.30
82
1,223.40
1,176.40
944.47
83
1,259.20
1,212.20
986.56
84
1,262.79
1,215.79
990.78
85
1,270.06
1,223.06
991.26
86
1,270.79
1,223.79
1,000.70
87
1,271.08
1,224.08
1,046.91
88
1,271.50
1,224.50
1,051.54
89
1,279.55
1,232.55
1,056.78
90
1,294.10
1,247.10
1,057.31
91
1,295.56
1,248.56
1,057.59
92
1,303.56
1,256.56
1,058.08
93
1,311.60
1,264.60
1,067.63
94
1,319.60
1,272.60
1,098.25
95
1,334.18
1,287.18
1,101.32
96
1,335.65
1,288.65
1,101.94
97
1,336.42
1,289.42
1,114.08
98
1,351.68
1,304.68
1,115.33
99
1,389.00
1,342.00
1,125.00
100
®
97
Base rate
$
$
269.46
438.13
12.25
7.82
Contents E
Services E
Rates E
FedEx Express Multiweight Rates: U.S. Import
Terms E
Index E
1
Use these rates when shipping inbound to the U.S. These per-pound rates may apply if the total shipment weighs
100 lbs. or more. Multiply the rate by total shipment weight. When multiweight rates apply, fees may be assessed
one time per shipment.
ZONES
Weight
100–999 lbs.
1,000+ lbs.
A
$
6.50
C
$
6.27
5.77
E
F
G
H
I
J
K
L
N
O
P
9.89
$ 20.53
$ 11.25
$ 11.75
$ 12.71
$ 10.14
$ 13.87
$ 21.40
$ 11.39
$ 13.97
$ 12.27
$ 13.89
9.53
19.30
10.85
11.28
12.20
9.74
13.32
20.12
11.05
13.27
11.90
13.39
D
E
F
G
H
9.42
$ 20.06
$ 10.78
$ 11.28
$ 12.24
9.08
18.94
10.39
10.87
11.80
D
E
G
H
D
$
5.56
ZONES
Weight
100–999 lbs.
1,000+ lbs.
A
$
6.03
C
$
5.81
5.30
$
5.11
I
$
J
K
L
M
N
O
P
9.67
$ 13.40
$ 20.93
$ 10.92
$ 20.33
$ 13.50
$ 11.80
$ 13.42
9.32
12.92
19.76
10.64
19.19
12.88
11.49
12.94
ZONES
Weight
100–999 lbs.
1,000+ lbs.
1
A
$
4.21
4.10
C
$
4.37
4.21
$
7.64
$ 17.24
7.36
16.27
F
$
9.68
9.33
$
9.86
9.51
$
I
9.98
9.62
$
J
K
8.35
$ 12.26
$ 17.04
8.05
11.82
16.09
L
$
M
N
9.90
$ 20.33
$ 11.51
9.64
19.19
10.98
O
$
P
8.87
$ 11.25
8.64
10.85
ote: Unless otherwise provided herein, the terms and conditions of the country of origin apply to U.S. import shipments.
N
A
ny fraction of a pound is rounded up to the next-higher pound. Ancillary clearance service fees may apply for various clearance services, depending on commodity and country; see pp. 116–117 for details.
98
Contents E
Services E
Rates E
Terms E
Index E
FedEx International Next Flight Rates: U.S. Export
®
Use these rates when shipping outbound from the U.S. Call 1.800.974.7333 to request this service.
Determine FedEx International Next Flight Rates
U.S. to Europe
U.S. outbound rates for many of the key destinations FedEx International
Next Flight serves are listed here. FedEx International Next Flight serves
more than 220 countries and territories: If your destination is not listed,
call 1.800.974.7333 for rate information.
ORIGIN ZONES 1
Destination
Amsterdam
Athens
Barcelona
Berlin
Brussels
To calculate your rate:
1. Determine the U.S. or Puerto Rico origin zone (A through D) for your
shipment using the table below. Call 1.800.974.7333 to verify which
zone applies to your origin ZIP code.
2.See the appropriate rate table for your shipment’s destination region
(Asia and Australia, Europe, Caribbean, Middle East and Africa, Latin
America, Canada). Rates shown are based on a 1-lb. package.
This includes both document and nondocument shipments.
3.Note any additional charges or fees that may apply from the chart on p. 100.
Origin Cities (U.S. and Puerto Rico)
ZONE 1
New York
A
Miami
B
Boston; Chicago; Houston; Los Angeles; San Francisco; and Washington, D.C.
C
All other cities (including cities in Puerto Rico)
D
U.S. to Asia and Australia
ORIGIN ZONES 1
Destination
Auckland
Beijing
Delhi
Hong Kong
Jakarta
1
A
$
B
C
D
402
402427440
$
$
$
365365427470
402402427440
408408476494
440440507507
Kuala Lumpur
Manila
Melbourne
Mumbai
Seoul
440440489507
402402427440
440440464476
402402427440
365365427470
Singapore
Sydney
Taipei
Tokyo
408408476494
452452476494
402402427440
408408476494
A
$
B
C
D
365365
464
568
$
$
$
378378 470 576
378378 470 576
432432 556 587
365365 464 568
Budapest
Copenhagen
Dublin
Dusseldorf
Frankfurt
482482 501 587
378378 470 576
421421 470 519
432454 556 587
365365 464 568
Geneva
Hamburg
Helsinki
Lisbon
London
365365 464 568
432454 556 587
378378 470 576
378378 470 576
241241 241 489
Madrid
Manchester
Milan
Moscow
Munich
365365 464 568
427427 464 568
378378 470 576
514514 525 612
432454 556 587
Oslo
Paris
Prague
Rome
Stockholm
378378 470 576
365365 464 568
482482 501 587
365365 464 568
365365 464 568
Vienna
Warsaw
Zurich
440440 464 568
482482 501 587
365365 464 568
U.S. to Caribbean
ORIGIN ZONES 1
Destination
Aruba
Bahamas
Barbados
Curaçao
Dominican
Republic
Grand Cayman
Jamaica
Puerto Rico
Trinidad
A
$
B
C
D
396
312452525
$
$
$
396312452525
396312452525
396312452525
396312452525
396312452525
396312452525
396312452525
396312452525
These rates do not include duties and taxes. Any fraction of a pound is rounded up to the next-higher pound.
99
Contents E
Services E
Rates E
Terms E
Index E
FedEx International Next Flight Rates: U.S. Export
Use these rates when shipping outbound from the U.S. Call 1.800.974.7333 to request this service.
U.S. to Middle East and Africa
Additional Charges and Fees, and Other Information
ORIGIN ZONES 1
Destination
Abidjan
Abu Dhabi
Accra
Alexandria
Amman
A
$
B
C
D
457
457494519
$
$
$
507507525576
457457494519
441441494519
421421494519
Bahrain
Beirut
Cairo
Cape Town
Casablanca
457457494519
457457494519
421421494519
457457494519
457457494519
Dakar
Dubai
Istanbul
Johannesburg
Tel Aviv
457457494519
457457494519
457457494519
421421494519
421421494519
FedEx International Next Flight shipments require the FedEx International Next
Flight Air Waybill, which the courier will bring to you to complete at time of
pickup. Other export documentation may be required as well. FedEx International
Broker Select and Hold at FedEx Location are not available.
The following fees apply per shipment.
Declared Value Charge1
$1 per $100 of value in excess of
$100 or $9.07 per lb., whichever is greater
Delivery charge for additional document shipments destined for the same city
Electronic Export Information Filing Fee Special Handling Fee (when applicable) 2
Weekend or Holiday Delivery Charge
Hand Carry Fee3
Special Customs Clearance Fee (when applicable)
$75 per additional document
$10
Starting at $2.90 per mile
$75
Quoted at the time of transaction
pplies to all shipments with a declared value for carriage of more than $100.
A
Applies when the pickup and/or delivery point is more than 15 miles from the serving airport(s). Quoted at the
time of transaction.
3
If your package is suitable to be carried onboard passenger aircraft and is approved by the airline, we can
arrange to have your package accompanied by a courier while in transit. If the package is too large or heavy
to carry on the aircraft, it may be checked as accompanied baggage. The Hand Carry Fee is based on the travel
cost of the courier and will be quoted at the time of transaction.
1
2
U.S. to Latin America
ORIGIN ZONES 1
Destination
Asuncion
Bogota
Buenos Aires
Caracas
Guayaquil
A
$
B
C
D
408318
482
544
$
$
$
408318 482 544
396312 452 525
408318 482 544
408318 482 544
Lima
Mexico City
Montevideo
Panama City
Quito
408318 482 544
365340 427 445
396312 452 525
396312 452 525
408318 482 544
Rio de Janeiro
Santiago
Sao Paulo
396312 452 525
383298 544 568
408318 482 544
ORIGIN
Calgary
Montreal
Ottawa
Toronto
Vancouver
1
A
$
Charge after the first pound for shipments to European locations
(other than Eastern Europe and London)
Charge after the first pound for shipments to Africa, the Middle
East and Eastern European locations1
Charge after the first pound for shipments to London
Charge after the first pound for shipments to Canadian locations
Charge after the first pound for shipments to Caribbean locations
Charge after the first pound for shipments to Asia, Central and
South American locations, and Mexico
Charge after the first pound for shipments from Miami to Central
and South American locations, and Mexico
1
$11.25 per lb.
$14.75 per lb.
$10.25 per lb.
$7.75 per lb.
$9.75 per lb.
$14.75 per lb.
$10.25 per lb.
E astern European locations include Armenia, Azerbaijan, Belarus, Bulgaria, Czech Republic, Estonia,
Georgia, Hungary, Kazakhstan, Latvia, Lithuania, Poland, Romania, Russia, Slovenia, Tajikistan,
Turkmenistan and Uzbekistan.
Dangerous Goods
U.S. to Canada
Destination
Additional Weight Charges
B
You cannot ship dangerous goods of any kind via FedEx International Next
Flight service.
ZONES 1
C
D
402
422427452
$
$
$
346346383494
402422427452
346346383494
402422427452
Declared Value
For declared-value information, see the Declared Value for Carriage and Limits
of Liability section in the FedEx Express International Terms and Conditions.
Payment Restrictions
We do not accept cash, check, money orders or traveler’s checks for FedEx
International Next Flight shipments. All charges, fees, duties and taxes, and
ancillary clearance charges are invoiced to the U.S.-based payer.
100
Contents E
Services E
Rates E
FedEx International Next Flight Rates: U.S. Import
Terms E
Index E
1
Use these rates when shipping inbound to the U.S. Call 1.800.974.7333 to request this service.
Determine FedEx International Next Flight Rates
Europe to U.S.
U.S. import rates for shipments from many of the key origins FedEx
International Next Flight serves are listed here. If your origin is not listed,
call 1.800.974.7333 for rate information.
DESTINATION ZONES 2
Origin
Amsterdam
Athens
Barcelona
Berlin
Brussels
To calculate your rate:
1. Determine the U.S. or Puerto Rico destination zone (A through D) for
your shipment using the table below. Call 1.800.974.7333 to verify
which zone applies to your destination ZIP code.
2.See the appropriate rate table for your shipment’s origin region
(Asia and Australia, Europe, Caribbean, Middle East and Africa, Latin
America, Canada). Rates shown are based on a 1-lb. package.
This includes both document and nondocument shipments.
3.Note any additional charges or fees that may apply from the chart on p. 102.
Destination Cities (U.S. and Puerto Rico)
ZONE 2
New York
A
Miami
B
Boston; Chicago; Houston; Los Angeles; San Francisco; and Washington, D.C.
C
All other cities (including cities in Puerto Rico)
D
Asia and Australia to U.S.
DESTINATION ZONES 2
Origin
Auckland
Beijing
Delhi
Hong Kong
Jakarta
1
2
A
$
B
C
D
537
537562575
$
$
$
500500562605
537537562575
543543611629
575575642642
Kuala Lumpur
Manila
Melbourne
Mumbai
Seoul
575575624642
537537562575
575575599611
537537562575
500500562605
Singapore
Sydney
Taipei
Tokyo
543543611629
587587611629
537537562575
543543611629
A
$
B
C
D
500500
599
703
$
$
$
513513 605 711
513513 605 711
567567 691722
500500 599 703
Budapest
Copenhagen
Dublin
Dusseldorf
Frankfurt
617617 636 722
513513 605 711
556556 605 654
567589 691 722
500500 599 703
Geneva
Hamburg
Helsinki
Lisbon
London
500500 599 703
567589 691722
513513 605 711
513513 605 711
376376 376 624
Madrid
Manchester
Milan
Moscow
Munich
500500 599 703
562562 599 703
513513 605 711
649649 660 747
567589 691 722
Oslo
Paris
Prague
Rome
Stockholm
513513 605711
500500 599 703
617617 636 722
500500 599 703
500500 599 703
Vienna
Warsaw
Zurich
575575 599703
617617 636 722
500500 599 703
Caribbean to U.S.
DESTINATION ZONES 2
Origin
Aruba
Bahamas
Barbados
Curaçao
Dominican
Republic
Grand Cayman
Jamaica
Puerto Rico
Trinidad
A
$
B
C
D
531
447587660
$
$
$
531447587660
531
447587660
531447587660
531447 587 660
531447587660
531447587660
531447587660
531447587660
ote: Unless otherwise provided herein, the FedEx Express International Terms and Conditions apply to FedEx International Next Flight U.S. import shipments.
N
Country and zone alignments are subject to change without notice.
101
Contents E
Services E
Rates E
FedEx International Next Flight Rates: U.S. Import
Terms E
Index E
1
Use these rates when shipping inbound to the U.S. Call 1.800.974.7333 to request this service.
Middle East and Africa to U.S.
Additional Charges and Fees, and Other Information
DESTINATION ZONES 2
Origin
Abidjan
Abu Dhabi
Accra
Alexandria
Amman
A
$
B
C
D
592
592629654
$
$
$
642642660711
592592 629654
576576629654
556556629654
Bahrain
Beirut
Cairo
Cape Town
Casablanca
592592629654
592592629654
556556629654
592592 629654
592592629654
Dakar
Dubai
Istanbul
Johannesburg
Tel Aviv
592592629654
592592629654
592592629654
556556629654
556556629654
Latin America to U.S.
DESTINATION ZONES 2
Origin
Asuncion
Bogota
Buenos Aires
Caracas
Guayaquil
A
$
B
C
D
543453
617
679
$
$
$
543453 617 679
531447587660
543453 617 679
543453 617 679
Lima
Mexico City
Montevideo
Panama City
Quito
543453 617 679
500475 562 580
531447587660
531447 587 660
543453 617 679
Rio de Janeiro
Santiago
Sao Paulo
531447 587 660
518433 679 703
543453 617 679
FedEx International Next Flight shipments require the FedEx International Next
Flight Air Waybill, which the courier will bring to the shipper to complete at
time of pickup. Other export documentation may be required as well. FedEx
International Broker Select and Hold at FedEx Location are not available.
The following fees apply per shipment.
Declared Value Charge1
Delivery charge for additional document shipments destined for the same city
Special Handling Fee (when applicable) 2
Weekend or Holiday Delivery Charge
Hand Carry Fee3
Special Customs Clearance Fee (when applicable)
pplies to all shipments with a declared value for carriage of more than $100.
A
Applies when the pickup and/or delivery point is more than 15 miles from the serving airport(s). Quoted at the
time of transaction.
3
If your package is suitable to be carried onboard passenger aircraft and is approved by the airline, we can
arrange to have your package accompanied by a courier while in transit. If the package is too large or heavy
to carry on the aircraft, it may be checked as accompanied baggage. The Hand Carry Fee is based on the travel
cost of the courier and will be quoted at the time of transaction.
2
Additional charges and fees may apply. They vary depending on origin country.
Call 1.800.974.7333 for information.
Additional Weight Charges
Charge after the first pound for shipments from European locations
(other than Eastern Europe and London)
Charge after the first pound for shipments from Africa, the Middle
East and Eastern European locations1
Charge after the first pound for shipments from London
Charge after the first pound for shipments from Canadian locations
Charge after the first pound for shipments from Caribbean locations
Charge after the first pound for shipments from Asia, Central and
South American locations, and Mexico
Charge after the first pound for shipments to Miami from Central
and South American locations, and Mexico
Calgary
Montreal
Ottawa
Toronto
Vancouver
A
$
$11.25 per lb.
$14.75 per lb.
$10.25 per lb.
$7.75 per lb.
$9.75 per lb.
$14.75 per lb.
$10.25 per lb.
E astern European locations include Armenia, Azerbaijan, Belarus, Bulgaria, Czech Republic, Estonia,
Georgia, Hungary, Kazakhstan, Latvia, Lithuania, Poland, Romania, Russia, Slovenia, Tajikistan,
Turkmenistan and Uzbekistan.
Dangerous Goods
DESTINATION ZONES 2
Origin
$75 per additional document
Starting at $2.90 per mile
$75
1
1
Canada to U.S.
$1 per $100 of value in excess of
$100 or $9.07 per lb., whichever is greater
B
C
D
537557
562
587
$
$
$
481481 518 629
537557562587
481481 518 629
537557 562 587
You cannot ship dangerous goods of any kind via FedEx International Next
Flight service.
Declared Value
For declared-value information, see the Declared Value for Carriage and Limits
of Liability section in the FedEx Express International Terms and Conditions.
Payment Restrictions
We do not accept cash, check, money orders or traveler’s checks for FedEx
International Next Flight shipments. All charges, fees, duties and taxes, and
ancillary clearance charges are invoiced to the U.S.-based payer.
1
2
ote: Unless otherwise provided herein, the FedEx Express International Terms and Conditions apply to FedEx International Next Flight U.S. import shipments.
N
102
Contents E
Services E
Rates E
Terms E
Index E
International Express Freight Rates: U.S. Export
Shipments More Than 150 Lbs.: Puerto Rico
• Dropoff and Hold-at-Location
Rates refers to rates for shipments
that are dropped off at an origin
airport and held at the destination
airport for pickup.
• Door-to-Door Rates refers to rates
for shipments sent from sender
door to recipient door.
To determine the per-pound shipping charge
for your express freight shipment, please refer
to the table below.
Call 1.800.332.0807 for available
airport locations.
• Dropoff Rates refers to rates for
shipments that are dropped off at
an origin airport and delivered to
the recipient’s door.
FedEx
International
Priority®
Freight 1
Weight
151–999 lbs.
1,000+ lbs.
• Hold-at-Location Rates refers to
rates for shipments that are picked
up at the sender’s location and held
at the destination airport for pickup.
$
5.86
FedEx
International
Economy®
Freight 1
$
4.11
5.44
3.80
Door-to-Door Rates
Multiply by total shipment weight.2
ZONES
Weight
151–999 lbs. $
1,000+ lbs.
Minimum Charge
A
4.91
B
$
5.24
C
$
5.48
D
$
9.21
E
$ 20.12
F
$
8.88
G
$
H
9.07
$ 10.90
I
$
8.85
J
K
L
M
N
O
$ 13.38
$ 12.82
$ 16.49
$ 21.19
$ 11.43
$ 12.19
4.54
4.85
5.07
8.52
18.61
8.21
8.39
10.08
8.10
12.38
11.86
15.25
19.60
10.57
11.28
328.90
346.10
369.65
556.30
1,215.25
585.30
563.55
658.40
549.95
1,310.70
774.35
996.00
1,279.90
690.40
807.25
Dropoff Rates, Hold-at-Location Rates, and Dropoff and Hold-at-Location Rates
ZONES
Weight
151–999 lbs. $
1,000+ lbs.
Minimum Charge
A
4.56
B
$
4.89
C
$
5.13
D
$
8.86
E
$ 19.77
F
$
8.53
G
$
H
8.72
$ 10.55
I
$
8.50
J
K
L
M
N
O
$ 13.03
$ 12.47
$ 16.14
$ 20.84
$ 11.08
$ 11.84
4.19
4.50
4.72
8.17
18.26
7.86
8.04
9.73
7.75
12.03
11.51
14.90
19.25
10.22
10.93
297.20
314.40
337.95
535.15
1,194.15
553.60
531.85
637.25
518.25
1,257.85
753.20
974.90
1,258.75
669.25
775.55
E
F
G
Door-to-Door Rates
ZONES
Weight
151–999 lbs. $
1,000+ lbs.
Minimum Charge
A
3.63
B
$
3.82
C
$
4.08
D
$
5.95
$ 11.36
$
6.46
$
H
6.22
$
6.68
I
$
6.07
J
$
8.68
K
$
L
M
8.50
$ 10.85
$ 12.29
N
$
6.64
O
$
8.91
3.32
3.50
3.77
5.50
10.40
5.91
5.75
6.11
5.56
8.03
7.86
9.93
11.37
6.08
8.15
328.90
346.10
369.65
539.10
1,029.25
585.30
563.55
605.25
549.95
1,310.70
770.10
983.05
1,113.50
601.60
807.25
ZONES
Weight
151–999 lbs. $
1,000+ lbs.
Minimum Charge
1
2
A
3.28
B
$
3.47
C
$
3.73
D
$
E
5.60
$ 11.01
F
$
6.11
G
$
H
5.87
$
6.33
I
$
5.72
J
$
8.33
K
$
L
M
8.15
$ 10.50
$ 11.94
N
$
6.29
O
$
8.56
2.97
3.15
3.42
5.15
10.05
5.56
5.40
5.76
5.21
7.68
7.51
9.58
11.02
5.73
7.80
297.20
314.40
337.95
507.40
997.55
553.60
531.85
573.50
518.25
1,257.85
738.40
951.30
1,081.80
569.90
775.55
F or an explanation of delivery areas, or to determine the delivery area for your shipment, call 1.800.332.0807.
103
Contents E
Services E
Rates E
International Express Freight Rates: U.S. Import
Terms E
Index E
1
• Dropoff Rates refers to rates for
shipments that are dropped off
at an origin airport and delivered
to the recipient’s door.
• Door-to-Door Rates refers to
rates for shipments sent from
sender door to recipient door.
• Hold-at-Location Rates refers
to rates for shipments that
are picked up at the sender’s
location and held at the
destination airport for pickup.
• Dropoff and Hold-at-Location
Rates refers to rates for shipments
that are dropped off at an origin
airport and held at the destination
airport for pickup.
Call 1.800.332.0807 for available
airport locations.
Door-to-Door Rates
ZONES
Weight
151–999 lbs. $
1,000+ lbs.
Minimum Charge
A
6.03
C
$
5.30
D
$
9.42
E
F
G
H
$ 20.06
$ 10.78
$ 11.28
$ 12.24
I
$
9.67
J
K
L
M
N
O
P
$ 13.40
$ 20.93
$ 10.92
$ 20.33
$ 13.50
$ 11.80
$ 13.42
5.81
5.11
9.08
18.94
10.39
10.87
11.80
9.32
12.92
19.76
10.64
19.19
12.88
11.49
12.94
282.03
320.12
518.99
1,204.30
651.11
681.31
716.25
584.07
809.36
1,264.17
659.57
1,227.93
815.40
694.48
810.57
ZONES
Weight
151–999 lbs. $
1,000+ lbs.
Minimum Charge
A
5.98
C
$
5.25
D
$
9.37
E
F
G
H
$ 19.91
$ 10.63
$ 11.13
$ 12.09
I
$
9.52
J
K
L
M
N
O
P
$ 13.25
$ 20.78
$ 10.77
$ 20.18
$ 13.35
$ 11.65
$ 13.27
5.76
5.06
9.03
18.79
10.24
10.72
11.65
9.17
12.77
19.61
10.49
19.04
12.73
11.34
12.79
277.78
317.10
516.34
1,195.46
642.05
672.25
727.00
575.01
800.30
1,255.11
650.51
1,218.87
806.34
681.68
801.51
F
G
H
Door-to-Door Rates
ZONES
Weight
151–999 lbs. $
1,000+ lbs.
Minimum Charge
A
4.21
C
$
4.37
D
$
7.64
E
$ 17.24
$
9.68
$
9.86
$
I
9.98
$
8.35
J
K
$ 12.26
$ 17.04
L
$
9.90
M
N
$ 20.33
$ 11.51
O
$
8.87
P
$ 11.25
4.10
4.21
7.36
16.27
9.33
9.51
9.62
8.05
11.82
16.09
9.64
19.19
10.98
8.64
10.85
203.11
263.95
461.46
981.63
584.67
585.17
602.79
504.34
740.50
970.46
597.96
1,227.93
695.20
535.75
678.47
ZONES
Weight
151–999 lbs. $
1,000+ lbs.
Minimum Charge
1
2
A
4.16
C
$
4.17
D
$
7.44
E
$ 17.04
F
$
9.48
G
$
9.66
H
$
I
9.78
$
8.15
J
K
$ 12.06
$ 16.84
L
$
9.70
M
N
$ 20.13
$ 11.31
O
$
8.67
P
$ 11.05
4.05
4.01
7.16
16.07
9.13
9.31
9.42
7.85
11.62
15.89
9.44
18.99
10.78
8.44
10.65
200.58
251.87
449.38
970.46
572.59
571.41
590.71
492.26
728.42
959.28
585.88
1,215.85
683.12
523.67
664.00
ote: Unless otherwise provided herein, the terms and conditions of the country of origin apply to U.S. import shipments.
N
104
Contents E
Services E
Rates E
Terms E
Index E
FedEx International Premium Zones and Rates: U.S. Export
®
Use these rates when shipping outbound from the U.S. For rate information on our other international air cargo services,
including FedEx International Express Freight® and FedEx International Airport-to-Airport SM
, call 1.800.332.0807.*
Determine FedEx International
Premium Rates
in the zone table at right.
2. Determine your total shipment weight
(round up to the next-higher pound).
3. Multiply the per-pound rate shown
in the rate table below by the total
shipment weight.
Destination
Australia
Belgium
Brazil
Canada
China
Colombia
Denmark
England (U.K.)
France
Germany
City
Melbourne
Sydney
Antwerp
Brussels
Sao Paulo
Montreal
Toronto
Vancouver
Beijing
Guangzhou
Shanghai
Shenzhen
Bogota
Copenhagen
Birmingham
London
Manchester
Stansted
Bordeaux
Lille
Lyon
Nantes
Paris
Berlin
Bremen
Cologne
Dresden
Dusseldorf
Frankfurt
Hamburg
Hanover
Munich
Nuremberg
Stuttgart
Airport Zone1
MEL
J
SYD
ANR
D
BRU
VCP
L
YUL
A
YYZ
YVR
PEK
N
CAN
PVG
SZX
BOG
L
CPH
H
BHX
D
LHR
MAN
STN
BOD
D
LIL
LYS
NTE
CDG
TXL
D
BRE
CGN
DRS
DUS
FRA
HAM
HAJ
MUC
NUE
STR
Destination
Guam
Hong Kong
India
Indonesia
Israel
Italy
Japan
Korea, South
Luxembourg
Malaysia
Mexico
Panama
Philippines
Singapore
Spain
Sweden
Switzerland
Taiwan
Thailand
Venezuela
Vietnam
1
City
Airport Zone1
Agana
GUM
J
Hong Kong
HKG
F
BengaluruBLR O
MumbaiBOM
New Delhi DEL
Jakarta
CGK
J
Tel Aviv
TLV
K
Milan
MXP
D
Nagoya
NGO
G
Osaka
KIX
Tokyo
NRT
Incheon
ICN
G
Luxembourg City LUX
D
Kuala Lumpur
KUL
J
Penang
PEN
Guadalajara
GDL
C
Mexico City
MEX
Monterrey
MTY
Toluca
TLC
Amsterdam
AMS
D
Eindhoven
EIN
Panama City
PTY
L
Manila
MNL
J
Singapore
SIN
F
Barcelona
BCN
H
Madrid
MAD
Stockholm
ARN
H
Basel
BSL
H
Taipei
TPE
F
Bangkok
BKK
J
Dubai
DXB
K
Valencia
VLN
L
Ho Chi Minh City SGN
J
FedEx International Premium®
ZONES
Weight
A
0–99 lbs. $
100–1,100 lbs.
1,101+ lbs.
4.71
Minimum Charge
C
$
5.28
D
$
9.05
F
$
8.72
G
$
H
J
K
L
N
O
8.91
$ 10.76
$ 13.26
$ 12.70
$ 16.40
$ 11.29
$ 12.06
4.66
5.23
8.96
8.63
8.82
10.65
13.13
12.57
16.24
11.18
11.94
4.28
4.80
8.22
7.92
8.09
9.77
12.05
11.53
14.90
10.26
10.95
63.00
63.00
63.00
63.00
63.00
63.00
63.00
63.00
63.00
63.00
63.00
*For more information on our international air cargo services, including the minimum charge that applies for FedEx International Express Freight shipments,
see the FedEx International Premium and FedEx International Express Freight (IXF) Terms and Conditions at fedex.com/us/terms/other-services.
105
Contents E
Services E
Rates E
Terms E
Index E
FedEx Ground and FedEx Home Delivery U.S. Rates: Zones 2–8
Service
Delivery
Commitment
1–5 days based on distance to destination
Zones1
Maximum Weight in Lbs.
FedEx Home Delivery Shipments
A $3.25 residential surcharge
per package will be added to
FedEx Home Delivery shipments.
FedEx Ground® and FedEx Home Delivery ® (up to 70 lbs.)
1 lb.
2 lbs.
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
49
50
$
8
301– 600 601–1,000 1,001–1,400 1,401–1,800 1,801-plus
miles
miles
miles
miles
miles
$
$
7.58
7.79
5
7
3
151– 300
miles
6.94
4
6
2
0–150
miles
$
8.13
$
8.42
$
8.53
$
8.66
7.66
8.25
8.91
9.10
9.49
9.69
9.96
7.78
8.60
9.40
9.68
10.08
10.42
11.01
8.03
8.81
9.85
10.29
10.59
11.09
11.80
8.07
8.88
10.21
10.68
10.93
11.50
12.38
8.35
9.13
10.34
10.89
11.19
11.79
12.48
8.81
9.36
10.52
11.13
11.39
12.10
12.96
8.97
9.59
10.69
11.34
11.74
12.47
13.40
9.23
9.82
10.83
11.43
11.99
12.99
14.24
9.44
9.86
11.00
11.75
12.36
13.75
15.19
9.85
10.25
11.11
11.94
12.90
14.91
16.19
10.01
10.57
11.20
12.11
13.11
15.50
17.11
10.25
10.82
11.35
12.34
13.78
16.61
18.22
10.51
11.12
11.46
12.52
14.43
17.64
19.27
10.57
11.36
11.62
13.10
15.09
18.18
20.25
10.69
11.47
11.72
13.18
15.58
18.95
20.86
10.88
11.93
11.98
13.68
16.38
20.11
21.86
10.90
12.09
12.33
14.35
17.05
20.53
22.92
10.95
12.30
12.36
14.58
17.40
21.10
23.70
11.10
12.52
12.78
15.30
18.16
21.89
24.80
11.44
13.02
13.34
15.62
18.90
22.72
25.79
11.69
13.26
13.84
16.34
19.68
23.55
26.92
11.82
13.62
14.27
16.82
20.42
24.34
28.00
12.05
13.93
14.73
17.36
21.40
25.17
29.10
12.18
14.22
14.91
17.86
21.92
25.96
30.18
12.65
14.57
15.54
18.41
22.73
27.08
31.19
12.95
14.92
15.70
18.71
23.47
27.57
32.26
13.18
15.42
16.58
19.75
24.80
29.02
33.38
13.46
15.71
17.06
20.20
25.51
29.74
34.38
13.60
15.95
17.57
20.80
25.92
30.10
35.48
13.80
16.18
17.63
20.94
26.46
30.75
36.30
13.90
16.22
17.93
21.32
26.96
31.29
37.40
14.03
16.74
18.73
22.31
27.94
32.41
38.41
14.12
16.95
19.14
22.66
28.46
32.96
39.49
14.37
17.68
19.59
23.21
29.16
33.80
40.54
14.58
17.69
19.94
24.01
29.89
34.96
41.34
14.96
18.09
20.33
24.54
30.52
35.73
42.14
15.17
18.37
20.78
25.13
31.21
36.57
42.92
15.39
18.73
21.26
25.41
32.01
37.57
43.80
15.41
18.98
21.32
25.70
32.66
38.01
44.53
15.61
19.43
21.89
26.33
33.39
38.82
45.04
15.85
19.86
22.52
26.92
34.18
39.85
45.71
16.06
19.96
22.78
27.76
35.35
41.30
46.50
16.43
20.35
23.38
28.26
35.66
41.78
46.99
16.44
20.66
23.80
28.82
36.25
43.01
47.78
16.66
20.67
24.12
29.07
36.86
43.46
48.57
16.77
20.94
24.50
29.56
37.35
44.31
49.36
16.78
21.04
24.81
30.06
37.92
45.15
50.14
16.82
21.05
24.85
30.28
38.39
45.95
50.91
16.90
21.16
24.93
30.39
38.52
46.06
51.69
106
1
F rom origin to destination anywhere in the contiguous U.S.
Contents E
Services E
Rates E
Terms E
Index E
FedEx Ground and FedEx Home Delivery U.S. Rates: Zones 2–8
Service
Delivery
Commitment
Zones1
51 lbs.
52
53
54
55
56
57
58
59
60
61
62
63
64
65
66
67
68
69
70
71
72
73
74
75
76
77
78
79
80
81
82
83
84
85
86
87
88
89
90
91
92
93
94
95
96
97
98
99
100
4
5
6
7
8
2
3
0–150
miles
151– 300
miles
301– 600 601–1,000 1,001–1,400 1,401–1,800 1,801-plus
miles
miles
miles
miles
miles
$ 16.93
$ 21.20
$ 25.11
$ 30.42
$ 38.56
$ 46.07
$ 51.79
16.95
21.24
25.28
30.49
38.60
46.08
51.90
16.97
21.28
25.30
30.69
38.64
46.09
52.00
16.99
21.32
25.32
30.89
38.68
46.10
52.66
17.00
21.36
25.34
31.34
38.72
46.11
53.27
17.02
21.56
25.38
31.77
38.76
46.13
53.93
17.41
21.71
25.44
32.23
38.80
46.30
54.49
17.42
21.72
25.67
32.89
38.92
46.41
54.94
17.56
21.94
26.04
32.90
39.27
46.66
55.34
17.74
22.15
26.44
33.13
39.63
46.91
55.69
18.09
22.84
26.45
33.82
39.98
47.18
56.02
18.40
23.56
26.66
34.13
40.25
47.91
56.37
18.47
23.79
26.67
34.35
40.52
48.00
56.71
18.80
24.25
27.36
34.80
41.19
48.32
57.58
19.19
24.71
27.37
34.81
41.55
48.42
57.68
19.47
25.15
27.42
34.84
41.58
48.57
57.80
19.72
25.17
27.69
34.88
41.90
48.81
57.94
19.88
25.87
29.03
35.03
42.13
49.09
58.07
20.10
25.88
29.04
35.93
42.35
49.33
58.24
20.20
25.93
29.68
36.38
43.19
49.50
58.75
20.30
26.19
30.14
36.46
43.87
50.36
58.86
20.58
26.23
30.55
37.30
44.20
52.02
59.16
21.30
26.25
30.67
37.42
44.68
52.31
59.28
22.28
26.27
31.07
37.91
45.37
53.12
59.40
23.10
27.01
31.17
38.54
46.23
53.65
59.52
23.98
28.00
31.27
39.17
46.81
54.53
59.83
24.90
28.64
32.20
39.67
47.09
55.57
59.94
25.67
29.19
32.57
40.11
47.37
56.50
59.99
26.57
30.41
33.39
40.73
48.36
56.83
60.42
27.29
31.27
34.18
41.30
49.17
57.63
60.87
28.19
32.12
35.30
41.60
49.82
58.51
61.64
28.86
32.55
35.77
42.36
49.93
59.78
61.93
29.68
33.53
36.90
42.67
50.56
60.02
62.04
30.57
34.01
37.29
43.48
51.32
60.76
62.74
31.39
34.86
38.01
44.18
52.11
61.41
63.42
32.26
35.99
38.78
44.89
52.73
61.96
64.14
33.20
36.46
39.65
45.00
53.42
62.60
64.84
34.25
37.29
40.39
46.03
54.12
63.25
65.56
35.44
38.33
41.55
46.62
54.79
63.90
66.92
36.60
38.58
41.76
46.65
55.05
64.01
66.97
37.19
39.24
42.58
47.10
55.63
64.17
67.69
38.09
39.98
43.20
47.81
56.35
64.45
68.42
39.00
40.75
44.03
48.47
56.79
64.69
69.12
39.91
41.49
44.65
49.10
57.45
64.81
69.84
40.84
42.19
45.34
49.75
57.84
65.03
70.58
41.75
42.90
46.54
50.31
58.17
65.39
71.26
42.71
44.14
46.81
51.11
58.87
65.49
71.99
43.69
44.43
47.70
51.72
59.53
65.98
72.71
44.65
45.14
48.61
52.36
60.22
66.64
73.43
45.48
45.87
49.51
53.15
60.88
67.32
74.15
107
1
Contents E
Services E
Rates E
Terms E
Index E
FedEx Ground U.S. Rates: Zones 2–8
Service
FedEx Ground®
Delivery
Commitment
Zones1
101 lbs.
102
103
104
105
106
107
108
109
110
111
112
113
114
115
116
117
118
119
120
121
122
123
124
125
126
127
128
129
130
131
132
133
134
135
136
137
138
139
140
141
142
143
144
145
146
147
148
149
150 2
4
5
6
7
8
2
3
0–150
miles
151– 300
miles
301– 600 601–1,000 1,001–1,400 1,401–1,800 1,801-plus
miles
miles
miles
miles
miles
$ 45.85
$ 46.20
$ 49.98
$ 53.43
$ 61.00
$ 67.38
$ 74.20
46.33
46.90
50.56
54.12
61.63
67.99
74.92
47.59
47.62
51.18
54.66
62.79
69.17
75.58
47.88
48.31
51.79
55.24
63.00
69.37
76.29
48.67
49.04
52.38
56.36
63.39
69.78
76.95
49.47
49.77
52.98
56.39
63.97
70.40
77.66
50.19
50.52
54.11
56.96
64.55
71.02
78.35
50.92
51.24
54.20
57.53
65.14
71.64
79.04
51.65
51.94
54.79
58.10
65.72
72.25
79.75
52.28
52.71
55.41
58.66
66.36
72.90
80.44
52.86
53.29
56.58
59.23
66.92
73.50
81.31
53.94
54.39
57.19
59.81
67.49
74.14
82.19
54.00
54.44
57.82
60.36
68.09
74.75
83.68
54.57
55.58
58.46
61.53
68.68
75.35
83.88
55.15
55.67
58.54
61.70
69.24
76.00
84.23
55.73
56.42
59.73
61.98
69.71
76.46
84.76
56.29
57.01
60.34
63.12
70.28
77.07
86.12
56.88
58.18
60.40
63.30
70.86
77.69
86.89
57.48
58.24
61.01
63.67
71.45
78.30
87.92
58.47
59.33
61.65
64.27
72.03
78.92
88.03
59.11
59.66
62.28
64.72
72.49
79.35
88.43
59.52
60.22
62.90
65.29
73.06
80.60
89.15
60.13
60.29
64.17
65.85
73.64
80.80
89.86
60.70
61.46
64.21
66.45
74.24
81.19
90.53
61.31
61.47
64.86
67.03
74.81
81.81
91.21
62.49
62.67
66.13
67.47
75.24
82.25
92.66
62.54
62.70
66.78
68.04
75.82
82.86
93.33
63.13
63.15
67.44
68.63
76.38
84.05
94.05
64.33
64.37
68.08
69.23
76.97
84.35
94.75
64.35
64.57
68.71
69.76
77.53
84.66
95.46
64.94
64.99
69.37
70.24
77.96
85.11
95.49
65.56
66.25
69.57
70.81
78.54
85.69
96.88
66.17
66.35
70.03
71.37
79.09
86.30
97.20
66.77
66.86
70.72
71.98
79.70
86.89
97.61
67.28
68.18
71.35
72.58
80.35
87.53
99.01
67.84
68.79
72.73
73.19
80.99
88.17
99.04
68.43
68.99
73.41
73.72
81.46
88.72
99.70
69.06
69.43
74.09
74.41
82.90
89.45
101.10
69.68
70.80
74.39
75.03
83.15
90.06
101.50
70.30
71.00
74.79
75.65
83.56
90.69
101.80
70.92
71.46
75.51
76.24
84.04
91.15
102.31
71.20
72.13
76.20
76.86
84.66
91.78
102.99
71.84
72.79
76.90
77.48
85.31
92.43
103.69
72.47
73.46
77.62
78.10
85.95
93.05
104.39
72.72
74.89
78.72
78.74
86.60
93.67
105.09
73.35
75.51
79.03
79.33
87.24
94.29
105.76
74.44
75.65
79.78
79.97
87.86
94.94
106.48
74.64
76.19
80.61
80.63
89.16
95.57
107.19
74.85
76.87
81.20
81.21
89.36
96.18
108.39
75.49
77.56
82.54
83.94
89.84
96.84
109.10
108
1
2
If the chargeable weight exceeds 150 lbs., a prorated per-pound rate will be used.
Contents E
Services E
Rates E
Terms E
Index E
FedEx Ground and FedEx Home Delivery U.S. Rates:
Alaska and Hawaii Shipments
Service
Delivery
Commitment
Zones
1 lb.
2 lbs.
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
49
50
17
22
To Alaska
Intra-Alaska
$ 26.50
$
23
25
From Alaska
$
96
92
From Hawaii
$
$
9.62
$ 26.50
6.25
10.07
10.35
29.47
6.06
10.07
10.35
32.04
6.28
11.84
12.15
32.04
6.09
11.84
12.15
35.18
6.34
13.32
14.05
35.18
6.15
13.32
14.05
38.14
6.41
15.14
15.96
38.14
6.22
15.14
15.96
41.15
6.60
17.06
17.93
41.15
6.23
17.06
17.93
43.92
6.86
18.90
19.90
43.92
6.30
18.90
19.90
44.58
7.10
20.78
21.92
44.58
6.39
20.78
21.92
47.72
7.33
22.61
23.91
47.72
6.52
22.61
23.91
50.70
7.59
24.46
25.94
50.70
6.59
24.46
25.94
53.39
7.83
26.32
27.89
53.39
6.66
26.32
27.89
55.69
8.16
28.10
29.83
55.69
6.79
28.10
29.83
57.99
8.41
29.76
31.65
57.99
6.86
29.76
31.65
60.39
8.69
31.30
33.50
60.39
6.93
31.30
33.50
62.61
8.95
32.87
35.33
62.61
7.00
32.87
35.33
65.41
9.17
34.33
37.00
65.41
7.07
34.33
37.00
68.21
9.46
35.97
38.92
68.21
7.13
35.97
38.92
71.03
9.72
37.65
40.84
71.03
7.22
37.65
40.84
73.83
10.02
39.28
42.75
73.83
7.31
39.28
42.75
76.30
10.29
40.86
44.69
76.30
7.37
40.86
44.69
78.04
10.59
42.30
46.61
78.04
7.46
42.30
46.61
80.49
10.83
43.66
48.44
80.49
7.52
43.66
48.44
82.92
11.12
45.04
50.28
82.92
7.58
45.04
50.28
85.63
11.41
46.39
52.12
85.63
7.66
46.39
52.12
88.29
11.72
47.89
53.90
88.29
7.74
47.89
53.90
91.08
12.03
49.36
55.66
91.08
7.81
49.36
55.66
93.60
12.34
50.77
57.38
93.60
7.92
50.77
57.38
96.12
12.62
52.25
59.13
96.12
7.96
52.25
59.13
98.49
12.93
53.73
60.83
98.49
8.04
53.73
60.83
100.84
13.20
55.18
62.57
100.84
8.09
55.18
62.57
102.35
13.48
56.66
64.23
102.35
8.19
56.66
64.23
104.55
13.68
58.02
65.76
104.55
8.25
58.02
65.76
106.74
13.91
59.36
67.18
106.74
8.31
59.36
67.18
109.13
14.18
60.66
68.52
109.13
8.43
60.66
68.52
111.83
14.45
61.85
69.77
111.83
8.50
61.85
69.77
114.23
14.68
62.90
70.94
114.23
8.55
62.90
70.94
116.84
14.91
63.97
72.07
116.84
8.65
63.97
72.07
119.63
15.15
65.01
73.23
119.63
8.74
65.01
73.23
122.21
15.36
66.12
74.37
122.21
8.80
66.12
74.37
124.83
15.61
67.18
75.66
124.83
8.88
67.18
75.66
126.99
15.82
68.29
76.98
126.99
8.97
68.29
76.98
129.38
16.08
69.33
78.33
129.38
9.08
69.33
78.33
132.01
16.27
70.36
79.71
132.01
9.17
70.36
79.71
133.90
16.52
71.47
81.03
133.90
9.30
71.47
81.03
136.49
16.73
72.54
82.38
136.49
9.40
72.54
82.38
139.12
16.97
73.62
83.71
139.12
9.56
73.62
83.71
141.79
17.18
74.71
85.07
141.79
9.72
74.71
85.07
144.21
17.48
75.75
86.42
144.21
9.87
75.75
86.42
146.68
17.74
76.82
87.64
146.68
10.05
76.82
87.64
149.15
18.02
77.91
88.81
149.15
10.23
77.91
88.81
9.32
$
14
Intra-Oahu
29.47
6.16
$
9
To Hawaii
6.00
9.32
109
9.62
Contents E
Services E
Rates E
Terms E
Index E
FedEx Ground and FedEx Home Delivery U.S. Rates:
Alaska and Hawaii Shipments
Service
Delivery
Commitment
Zones
51 lbs.
52
53
54
55
56
57
58
59
60
61
62
63
64
65
66
67
68
69
70
71
72
73
74
75
76
77
78
79
80
81
82
83
84
85
86
87
88
89
90
91
92
93
94
95
96
97
98
99
100
17
22
To Alaska
Intra-Alaska
23
$ 150.15
$ 18.26
$ 78.89
150.45
18.58
79.77
152.73
18.83
154.88
25
92
96
9
14
To Hawaii
Intra-Oahu
$ 89.96
$ 150.15
$ 10.43
$ 78.89
$ 89.96
91.10
150.45
10.58
79.77
91.10
80.65
92.28
152.73
10.78
80.65
92.28
19.16
81.50
93.39
154.88
10.98
81.50
93.39
156.97
19.43
82.40
94.60
156.97
11.19
82.40
94.60
159.09
19.72
83.19
95.63
159.09
11.39
83.19
95.63
161.28
19.97
83.93
96.57
161.28
11.57
83.93
96.57
163.40
20.27
84.71
97.56
163.40
11.78
84.71
97.56
165.89
20.55
85.52
98.52
165.89
11.99
85.52
98.52
168.47
20.82
86.27
99.48
168.47
12.15
86.27
99.48
170.54
21.07
87.07
100.36
170.54
12.34
87.07
100.36
173.35
21.35
87.87
101.20
173.35
12.57
87.87
101.20
176.17
21.64
88.64
102.09
176.17
12.70
88.64
102.09
179.12
21.92
89.38
102.91
179.12
12.91
89.38
102.91
182.04
22.22
90.13
103.82
182.04
13.14
90.13
103.82
184.85
22.49
90.78
104.67
184.85
13.40
90.78
104.67
187.65
22.76
91.48
105.52
187.65
13.49
91.48
105.52
190.36
23.06
92.12
106.41
190.36
13.66
92.12
106.41
193.14
23.33
92.82
107.26
193.14
13.87
92.82
107.26
197.21
23.61
93.53
108.11
197.21
14.06
93.53
108.11
200.22
23.85
94.17
108.98
200.22
14.38
94.17
108.98
203.21
24.91
94.89
109.84
203.21
15.04
94.89
109.84
206.18
25.48
95.56
110.71
206.18
15.79
95.56
110.71
208.16
26.28
96.34
111.56
208.16
16.60
96.34
111.56
210.53
27.10
97.22
112.46
210.53
17.37
97.22
112.46
213.12
27.90
98.11
113.32
213.12
18.17
98.11
113.32
214.88
28.70
98.95
114.22
214.88
18.92
98.95
114.22
216.03
29.51
99.94
115.03
216.03
19.69
99.94
115.03
216.07
30.32
100.94
115.93
216.07
20.47
100.94
115.93
218.33
31.13
101.89
116.77
218.33
21.25
101.89
116.77
220.15
31.91
102.86
117.66
220.15
22.01
102.86
117.66
221.26
32.73
103.74
118.50
221.26
22.80
103.74
118.50
223.68
33.55
104.62
119.40
223.68
23.58
104.62
119.40
226.25
34.36
105.51
120.26
226.25
24.35
105.51
120.26
228.88
35.50
106.38
121.13
228.88
25.13
106.38
121.13
231.29
35.96
107.36
121.94
231.29
25.88
107.36
121.94
233.89
36.74
108.32
122.87
233.89
26.67
108.32
122.87
236.47
37.58
109.29
123.67
236.47
27.44
109.29
123.67
238.94
38.38
110.18
124.56
238.94
28.23
110.18
124.56
241.36
39.21
111.07
125.42
241.36
28.98
111.07
125.42
243.95
39.99
111.94
126.31
243.95
29.79
111.94
126.31
246.27
40.81
112.81
127.16
246.27
30.56
112.81
127.16
248.67
41.59
113.71
128.02
248.67
31.34
113.71
128.02
251.02
42.43
114.58
128.90
251.02
32.11
114.58
128.90
253.44
43.23
115.55
129.72
253.44
32.90
115.55
129.72
255.77
44.05
116.51
130.60
255.77
33.65
116.51
130.60
258.21
44.85
117.51
131.47
258.21
34.44
117.51
131.47
260.50
45.67
118.48
132.37
260.50
35.20
118.48
132.37
262.94
46.46
119.35
133.24
262.94
35.98
119.35
133.24
265.39
47.70
120.24
134.08
265.39
36.78
120.24
134.08
From Alaska
From Hawaii
110
Contents E
Services E
Rates E
Terms E
Index E
FedEx Ground U.S. Rates: Alaska and Hawaii Shipments
Service
FedEx Ground®
Delivery
Commitment
Zones
101 lbs.
102
103
104
105
106
107
108
109
110
111
112
113
114
115
116
117
118
119
120
121
122
123
124
125
126
127
128
129
130
131
132
133
134
135
136
137
138
139
140
141
142
143
144
145
146
147
148
149
150 1
17
22
To Alaska
Intra-Alaska
23
$ 266.20
$ 48.52
$ 121.13
267.69
48.87
121.99
270.10
49.69
272.65
25
92
96
9
14
To Hawaii
Intra-Oahu
$ 134.97
$ 266.20
$ 37.55
$ 121.13
$ 134.97
135.80
267.69
38.31
121.99
135.80
122.96
136.70
270.10
39.10
122.96
136.70
50.50
123.94
137.55
272.65
39.88
123.94
137.55
275.08
51.28
124.90
138.42
275.08
40.66
124.90
138.42
277.63
52.10
125.81
139.28
277.63
41.42
125.81
139.28
280.19
52.90
126.66
140.12
280.19
42.18
126.66
140.12
282.75
53.71
127.55
140.98
282.75
42.97
127.55
140.98
285.16
54.54
128.38
141.85
285.16
43.76
128.38
141.85
287.58
55.34
129.42
142.73
287.58
44.54
129.42
142.73
290.84
56.13
130.38
143.58
290.84
45.29
130.38
143.58
294.13
56.95
131.35
144.51
294.13
46.07
131.35
144.51
296.68
57.75
132.20
145.53
296.68
46.84
132.20
145.53
299.27
58.55
133.12
146.47
299.27
47.60
133.12
146.47
301.81
59.37
133.99
147.40
301.81
48.38
133.99
147.40
303.69
60.20
134.88
148.42
303.69
49.17
134.88
148.42
306.12
60.98
135.81
149.38
306.12
49.96
135.81
149.38
308.53
62.40
136.81
150.31
308.53
50.74
136.81
150.31
312.99
62.57
137.80
151.20
312.99
51.50
137.80
151.20
315.56
64.01
138.73
152.07
315.56
52.29
138.73
152.07
317.66
64.21
139.74
152.92
317.66
53.06
139.74
152.92
320.36
65.04
140.72
153.76
320.36
53.85
140.72
153.76
323.09
65.81
141.66
154.65
323.09
54.61
141.66
154.65
325.78
66.63
142.63
155.49
325.78
55.37
142.63
155.49
328.50
67.44
143.61
156.38
328.50
56.17
143.61
156.38
330.54
68.91
144.63
157.22
330.54
56.95
144.63
157.22
333.24
69.05
145.57
158.12
333.24
57.70
145.57
158.12
335.94
69.87
146.57
159.08
335.94
58.49
146.57
159.08
338.64
70.64
147.54
160.00
338.64
59.25
147.54
160.00
341.35
71.49
148.50
160.96
341.35
60.04
148.50
160.96
345.03
72.28
149.47
161.97
345.03
60.80
149.47
161.97
347.73
73.10
150.47
162.91
347.73
61.59
150.47
162.91
350.45
73.89
151.41
163.87
350.45
62.35
151.41
163.87
353.18
74.70
152.40
164.84
353.18
63.17
152.40
164.84
355.85
75.49
153.38
165.71
355.85
63.93
153.38
165.71
358.56
76.34
154.39
166.58
358.56
64.70
154.39
166.58
361.30
77.13
156.32
167.44
361.30
65.48
156.32
167.44
363.99
77.93
156.33
168.29
363.99
66.26
156.33
168.29
366.71
78.73
157.29
169.12
366.71
67.02
157.29
169.12
369.26
80.32
159.20
170.02
369.26
67.82
159.20
170.02
371.10
81.10
159.21
170.86
371.10
68.57
159.21
170.86
373.73
81.13
160.20
171.76
373.73
69.34
160.20
171.76
376.26
81.97
161.18
172.61
376.26
70.14
161.18
172.61
378.84
83.56
162.17
173.59
378.84
70.89
162.17
173.59
381.52
83.58
163.10
174.53
381.52
71.69
163.10
174.53
384.24
84.39
164.09
175.50
384.24
72.45
164.09
175.50
386.93
86.01
165.07
176.47
386.93
73.23
165.07
176.47
389.64
86.80
166.07
177.40
389.64
73.98
166.07
177.40
394.23
86.81
167.04
178.39
394.23
74.78
167.04
178.39
396.94
87.61
168.01
179.35
396.94
75.55
168.01
179.35
From Alaska
From Hawaii
111
1
Contents E
Services E
Rates E
Terms E
Index E
FedEx International Ground Rates: Canada
Use these rates when shipping outbound from the U.S. to Canada.1
1
2
51
54
$ 18.26
$ 28.58
19.75
30.07
20.37
31.52
21.81
32.91
23.14
33.63
24.31
35.29
25.42
35.85
26.59
37.13
27.69
37.62
28.85
38.85
29.46
40.34
30.46
41.45
31.69
42.79
32.06
43.03
33.04
44.39
34.13
45.92
35.05
47.22
36.30
48.63
37.44
50.05
38.36
51.40
39.29
52.81
40.48
54.34
41.47
55.70
42.55
57.06
43.37
58.42
44.39
60.05
45.65
61.51
46.73
63.03
47.82
64.50
48.91
65.97
49.83
67.55
50.91
69.06
52.17
70.54
53.15
72.00
54.17
72.98
55.16
74.67
56.41
76.18
57.43
77.49
58.74
78.74
59.72
80.26
60.76
81.61
61.73
82.82
62.87
84.23
63.68
85.31
64.88
86.89
65.92
88.14
66.94
89.49
67.82
90.85
68.96
92.11
70.10
93.57
51 lbs.
52
53
54
55
56
57
58
59
60
61
62
63
64
65
66
67
68
69
70
71
72
73
74
75
76
77
78
79
80
81
82
83
84
85
86
87
88
89
90
91
92
93
94
95
96
97
98
99
100
ZONES
51
54
$ 72.22
$ 95.53
72.23
95.54
74.23
97.37
74.24
97.38
75.97
99.39
75.98
99.40
77.38
101.40
83.75
101.41
83.76
103.19
83.77
103.20
83.78
105.42
83.79
105.43
83.80
107.37
83.81
107.38
83.82
109.12
83.83
109.13
83.84
111.07
83.85
111.08
85.09
113.30
85.10
113.31
87.11
115.15
87.12
115.16
88.47
117.32
88.48
117.33
89.71
120.04
89.72
120.05
89.93
120.74
89.94
120.75
91.07
123.62
91.08
123.63
91.51
125.90
91.52
125.91
92.33
128.14
92.34
128.15
92.65
131.01
92.66
131.02
93.74
133.19
93.75
133.20
94.38
135.31
94.39
135.32
94.99
137.86
95.00
137.87
95.64
140.03
95.65
140.04
96.40
142.37
96.41
142.38
97.00
144.87
97.01
144.88
97.49
146.94
97.50
146.95
1 lb.
2 lbs.
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
49
50
ZONES
ZONES
101 lbs.
102
103
104
105
106
107
108
109
110
111
112
113
114
115
116
117
118
119
120
121
122
123
124
125
126
127
128
129
130
131
132
133
134
135
136
137
138
139
140
141
142
143
144
145
146
147
148
149
150 2
51
54
$ 98.79
$ 148.79
98.80
148.80
98.81
148.81
98.82
148.82
98.83
148.84
102.32
155.16
102.33
155.17
102.34
155.18
102.35
155.19
102.36
155.20
105.42
161.27
105.43
161.28
105.44
161.29
105.45
161.30
105.46
161.31
108.21
167.38
108.22
167.39
108.23
167.40
108.24
167.41
108.25
167.42
110.74
173.48
110.75
173.49
110.76
173.50
110.77
173.51
110.78
173.52
113.00
179.63
113.01
179.64
113.02
179.65
113.03
179.66
113.04
179.67
115.47
184.53
115.48
184.55
115.49
184.56
115.50
184.57
115.51
184.58
117.84
190.48
117.85
190.49
117.86
190.50
117.87
190.51
117.88
190.52
120.11
196.91
120.12
196.92
120.13
196.93
120.14
196.94
120.15
196.95
122.58
202.90
122.59
202.91
122.60
202.92
122.61
202.93
122.62
202.94
Additional surcharges apply to certain rural destinations in Canada.
Any fraction of a pound is rounded up to the next-higher pound. Ancillary clearance service fees may apply, depending on commodity; see pp. 116–117 for details.
112
Contents E
Services E
Rates E
Terms E
Index E
1
Optional-service fees.
FedEx Standard Overnight ®
FedEx 2Day ® A.M.
FedEx 2Day ®
FedEx Express Saver ®
FedEx Ground ®
FedEx Home Delivery ®
FedEx International First ®
FedEx International Priority ®
FedEx International Economy ®
FedEx International Ground ®
FedEx 1Day ® Freight
FedEx International
Priority ® Freight
FedEx International
Economy ® Freight
FedEx International Premium ®
More Information
EXPRESS FREIGHT
PAGE
SERVICES NO.
FedEx Priority Overnight ®
U.S. PACKAGE
INTERNATIONAL PACKAGE
SERVICES
SERVICES
FedEx First Overnight ®
Optional-service fees apply when you select
specific service options. See pp. 115–128 for
fee amounts, descriptions and other information.
FedEx® Collect on Delivery (C.O.D.)
✔
✔
✔
✔
✔
✔
✔
✔
121
FedEx Ground C.O.D. ✔
✔
122
FedEx Ground® Electronic C.O.D. (E.C.O.D.)
✔
123
✔
✔
✔
✔
✔
✔
✔
✔
✔
✔
✔
✔
✔
✔
✔
✔
118
✔
124
FedEx Delivery Manager ®
✔
✔
✔
✔
✔
✔
✔ 3
✔
121
✔
✔
✔
✔
✔
✔
✔
✔
✔
✔
✔
✔
122
✔
OPTIONAL-SERVICE FEES
COLLECT ON DELIVERY
®
DANGEROUS GOODS AND HAZARDOUS MATERIALS
Dangerous Goods (FedEx Express) 2
Hazardous Materials (FedEx Ground)
DELIVERY
123
Inside Delivery Charge✔
✔
✔
✔
124
Reroute of Shipment
✔
✔
✔
✔
✔
✔
✔
✔
✔
✔
126
Saturday Delivery
✔
✔
✔
✔
✔
✔
✔
✔
127
✔
✔
✔
✔
✔
✔
✔
✔
✔
121
FedEx Home Delivery Convenient Delivery Options
PICKUP
Express On-Call Pickup Charge (Courier Pickup Charge)
FedEx Ground Alternate Address Pickup
✔
✔
✔
122
Ground On-Call Pickup Charge
✔
✔
✔
124
®
Ground Weekly Pickup Fee
✔
✔
✔
124
Inside Pickup Charge
✔
✔
✔
✔
✔
124
✔
126
Return Pickup
✔
✔
✔
✔
✔
✔
✔
127
Saturday Pickup
✔
✔
✔
✔
✔
✔
✔
✔
✔
✔
✔
✔
✔
✔
128
✔
✔
✔
✔
✔
✔
✔
✔
✔
✔
✔
✔
✔
128
✔
✔
✔
✔
✔
✔
✔
✔
✔
✔
✔
✔
✔
✔
✔
122
✔
✔
✔
✔
122
Pickup Charge (FedEx International Premium)
PROOF OF DELIVERY
Signature Proof of Delivery via FedEx Standard Overnight Envelope
RETURNS
FedEx ExpressTag®
FedEx Ground Call Tag
✔
✔
122
FedEx Print Return Label
✔
✔
✔
✔
✔
✔
✔
✔
✔
✔
✔
✔
✔
✔
✔
123
✔
✔
✔
✔
✔
✔
✔
✔
✔
✔
✔
✔
✔
✔
✔
✔
✔
✔
✔
119
Electronic Export Information Filing Fee
✔
✔
✔
✔
✔
✔
120
Extra Services Charge
✔
✔
✔
✔
✔
121
®
OTHER
Declared Value
FedEx On Demand Care
✔
✔
123
✔
✔
✔
✔
✔
✔
✔
✔
✔
✔
✔
✔
✔
✔
✔
123
For FedEx Express® U.S. import shipments, these fees vary depending on origin country; however, each fee works the same as for U.S. export. Call 1.800.GoFedEx
1.800.463.3339 and say “international services” for package service fees applicable from your origin country, or 1.800.332.0807 for freight service fees.
2
Includes accessible and inaccessible dangerous goods, and dry ice. Availability varies by service. See Dangerous Goods on p. 118 for details.
3
The option to schedule your delivery (see p. 121) is not available for FedEx Ground.
1
113
Contents E
Services E
Rates E
Terms E
Index E
Additional shipping fees and other shipping information.
FedEx International Economy ®
FedEx International Ground ®
✔
✔
✔
✔
✔
More Information
FedEx International Priority ®
✔
FedEx International Premium ®
FedEx International First ®
✔
FedEx International
Economy ® Freight
FedEx Home Delivery ®
✔
FedEx International
Priority ® Freight
FedEx Ground ®
✔
FedEx Express Saver ®
✔
PAGE
NO.
FedEx 2Day ®
✔
EXPRESS FREIGHT
SERVICES
FedEx 2Day ® A.M.
✔
✔
✔
✔
✔
✔
✔
115
FedEx Standard Overnight ®
INTERNATIONAL PACKAGE
SERVICES
FedEx Priority Overnight ®
U.S. PACKAGE
SERVICES
FedEx First Overnight ®
Your shipment may incur fees in addition to
its base rate. This chart is an overview of
those fees plus other shipping information.
See pp. 115–128 for fee amounts, descriptions
and other information.
ADDITIONAL SHIPPING FEES
Additional Handling Surcharge
Additional Handling Surcharge — Non-stackable
Address Correction
✔
✔
✔
✔
✔
✔
115
✔
✔
✔
✔
✔
✔
✔
✔
✔
✔
✔
✔
✔
✔
✔
✔
✔
✔
116
Ancillary Clearance Service Fees
✔
✔
✔
✔
✔
✔
✔
116
Broker Select Option Fee
✔
✔
✔
✔
118
Change of Air Waybill Charge
✔
118
Delivery Area Surcharge
✔
✔
✔
✔
✔
✔
✔
119
Delivery Reattempt Charge
✔
✔
✔
✔
119
Duties and Taxes
✔
✔
✔
✔
✔
✔
✔
120
Extended Service Area Delivery
✔
✔
✔
✔
121
Extended Service Area Pickup
✔
✔
✔
✔
✔
121
✔
✔
✔
✔
✔
✔
✔
✔
✔
✔
✔
✔
✔
✔
✔
✔
✔
✔
✔
123
✔
✔
✔
124
Fuel Surcharge
Ground Unauthorized Package Charge
International Out-of-Delivery-Area Surcharge
✔
✔
✔
✔
✔
124
International Out-of-Pickup-Area Surcharge
✔
✔
✔
✔
✔
124
Metro Service Area Delivery
✔
✔
✔
✔
125
Metro Service Area Pickup
✔
✔
✔
✔
✔
125
✔
✔
✔
✔
✔
✔
✔
✔
✔
✔
✔
✔
✔
✔
✔
✔
✔
✔
✔
125
✔
126
Oversize Charge
✔
✔
✔
✔
✔
✔
✔
✔
✔
126
Payer Rebilling
✔
✔
✔
✔
✔
✔
✔
✔
✔
✔
✔
✔
✔
126
1
1
1
Missing or Invalid Account Number
Northern Canada Surcharge
Residential Delivery Charge
Residential Pickup Charge
✔
✔
✔
✔
✔
✔
✔
✔
✔ ✔ ✔
✔
✔
✔
✔
✔
✔
✔
127
✔
✔
✔
✔
✔
127
1
1
OTHER SHIPPING INFORMATION
1
118
rate,
120
tendering
guidelines
for
multiple-piece
shipments
and
other
important
FedEx
shipping information.
120
125
125
Currency Conversion
Delivery Reattempts
See
Dimensional Weight
Minimum Billable Weight for FedEx Express® Packaging
Multiple-Piece Shipments
for details
pp. 118–125
on how dimensional
may affect your
weight
For U.S. export services, the residential delivery charge applies only to shipments to Canada.
114
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Terms E
Index E
1
Your shipment may incur fees in addition to its base rate. The following are descriptions of those fees plus other shipping
information. See the FedEx Express Terms and Conditions and FedEx Ground Tariff for more information. See pp. 62–63
for information on the fees that may apply to FedEx One Rate® shipments. Separate fees apply for FedEx SameDay® and
FedEx® International Next Flight. FedEx Express® shipments from the U.S. to Puerto Rico are assessed the same fees that
apply to FedEx Express shipments within the U.S., unless otherwise specified.
For FedEx Express U.S. import shipments, fees vary depending on origin country; however, each fee works the same as for
U.S. export. Call 1.800.GoFedEx 1.800.463.3339 and say “international services” for package service fees applicable from
your origin country, or 1.800.332.0807 for freight service fees.
For FedEx Freight fee information, refer to the FXF 100 Series Rules Tariff.
U.S. Express Package Services = FedEx First Overnight®, FedEx Priority Overnight®, FedEx Standard Overnight®, FedEx 2Day® A.M., FedEx 2Day® and FedEx Express Saver®
U.S. Ground Services = FedEx Ground® and FedEx Home Delivery®
International Express Package Services = FedEx International First®, FedEx International Priority® and FedEx International Economy®
International Ground Service = FedEx International Ground®
U.S. Express Freight Services = FedEx First Overnight® Freight, FedEx 1Day® Freight, FedEx 2Day® Freight and FedEx 3Day® Freight
International Express Freight Services = FedEx International Priority® Freight, FedEx International Economy® Freight and FedEx International Premium®
Definition
Additional Handling Surcharge
Express Packages. A surcharge applies to any package that: 1) measures greater than
60 inches along its longest side; 2) measures greater than 30 inches along its second-longest
side; 3) has an actual weight of greater than 70 lbs.; 4) is not fully encased in an outer
shipping container; 5) is encased in an outer shipping container made of metal or wood;
6) is cylindrical, including (without limitation) cans, buckets, barrels, drums or pails that
are not fully encased in a shipping container made of corrugated cardboard; 7) is cylindrical,
whether or not encased in corrugated cardboard, and exceeds 18 inches in length or 3 inches
in diameter or has a diameter greater than its height; 8) is bound with metal, plastic or
cloth banding (including packages where the outer surface area is loosely wrapped or
creased, or where the contents protrude outside the surface area); or 9) would become
entangled in or cause damage to other packages or the FedEx conveyance system. For U.S.
express services, this surcharge applies per piece even if multiple pieces are bundled in
a shipment. We reserve the right to assess additional handling charges for packages that
require special handling or that require FedEx to apply additional packaging during transit.
Applicable Services
Charges
U.S. Express Package Services,
U.S. Ground Services,
International Ground Service
$10.50 per package
International Express Package Services
$10.50 per shipment
U.S. Express Freight Services
$120 per piece, skid or pallet
FedEx International Priority Freight,
FedEx International Economy Freight
$120 per shipment
$185 per piece, skid or pallet
$185 per shipment
The additional handling surcharge does not apply to U.S. express packages that measure
greater than 108 inches along their longest side. Such packages are subject to the FedEx
oversize charge (see p. 126 for more information).
Express Freight. A surcharge applies to any piece, skid or pallet of freight that measures
greater than 70 inches along its longest side. For U.S. express freight services, this
surcharge applies per piece, per skid or per pallet even if multiple pieces of freight are
bundled in a shipment. We reserve the right to assess additional handling charges for
freight that requires special handling during transit.
Ground. A surcharge applies to any package that: 1) measures greater than 48 inches 2
but equal to or less than 108 inches along its longest side; 2) measures greater than
30 inches along its second-longest side; 3) has an actual weight of greater than 70 lbs.;
4) is not fully encased in an outer shipping container; 5) is encased in an outer shipping
container made of metal or wood; 6) is cylindrical, including (without limitation) cans,
buckets, barrels, drums or pails that are not fully encased in an outer shipping container
made of corrugated cardboard; 7) is bound with metal, plastic or cloth banding (including
packages where the outer surface area is loosely wrapped or creased, or where the
contents protrude outside the surface area); or 8) would become entangled in or cause
damage to other packages or the FedEx conveyance system. This surcharge applies per
piece even if multiple pieces are bundled in a shipment. We reserve the right to assess
additional handling charges for packages that require special handling or that require
FedEx to apply additional packaging during transit.
Additional Handling Surcharge — Non-stackable
A surcharge applies to any piece, skid or pallet of a freight shipment that is non-stackable.
Non-stackable means the piece, skid or pallet cannot be stacked vertically in a safe and
secure manner. For U.S. express freight services, this surcharge applies per piece, per skid
or per pallet, even if multiple pieces of freight are bundled in a shipment.
For more information on preparing and palletizing freight, access our comprehensive
Packaging Guidelines for Shipping Freight brochure online at fedex.com/packaging.
1
2
C harges shown do not include any fuel surcharge that may be applicable. Go to fedex.com/us/services/fuelsurcharge.html for details.
Effective June 1, 2016. Prior to June 1, 2016, a surcharge applies to any package that measures greater than 60 inches but equal to or less than 108 inches along its longest side.
115
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Definition
Address Correction
Express. If the shipper provides an incomplete or incorrect recipient address, we may
attempt to find the correct address and complete delivery. We may use the address
included in the shipper’s electronic shipment information to determine whether an
address correction is necessary. We will assess a shipping fee. For shipments receiving
FedEx Express Multiweight® pricing, the fee is $13 per package up to a maximum of
$91 per shipment. Address correction is also required if the recipient phone number is
omitted for a Rural Delivery (RD) address or a Star Route Assignment (SRA) address in
Alaska. If we are unable to complete delivery, we are not liable for failing to meet our
delivery commitment.
Applicable Services
Charges
U.S. Express Package Services, U.S. Ground
Services, International Express Package
Services, International Ground Service,
$13 per correction
$70.70 per correction
Within the U.S., we also will assess this fee if the address is a P.O. box number or P.O. box
ZIP code. For international shipments destined to a P.O. box address, we may assess the
fee if a valid telephone, fax or telex number is not provided for the recipient.
For FedEx International Broker Select®, the address correction fee will apply if the broker’s
address is incomplete or incorrect on the air waybill or other shipping documentation. If
we cannot determine the correct address or cannot reach the broker, we may attempt to
contact the sender for address clarification or instructions to return the shipment. If we
are unable to complete delivery under these circumstances, we will not be liable for
failing to meet our delivery commitment.
Ground. If the shipper provides an incomplete, incorrect or P.O. box recipient address, we
may attempt to determine the correct address, complete delivery and notify the shipper
of the address correction. We may use the address included in the shipper’s electronic
shipment information to determine whether an address correction is necessary. We
assess an additional charge for delivery or attempted delivery to the corrected address.
For shipments receiving FedEx Ground Multiweight® pricing, the fee is $13 per package
up to a maximum of $41.40 per shipment. The money-back guarantee does not apply
to these shipments, and we are not liable for failing to complete delivery or meet our
scheduled delivery time.
Ancillary Clearance Service Fees
FedEx provides import clearance processing for international express package and
international express freight shipments, and international ground shipments. FedEx may
charge an ancillary clearance service fee, where applicable, on international shipments
for clearance processing; for services requested by the shipper, recipient or importer of
record; or to recover the costs passed to FedEx by the regulatory agency for regulatory
filing. Ancillary clearance service fees that are invoiced are described on a separate line
item on the duty-and-tax invoice.
We may apply these service fees, which are subject to change, to either a U.S.- or
non-U.S.-based shipper, recipient or designated third party. When possible, we will honor
the shipper’s request to bill these service fees to the payer as designated on the Bill Duties
and Taxes section of the air waybill or shipping label. When we are unable to honor that
request, the recipient may be invoiced for applicable ancillary clearance services.
When the Bill Shipper or Bill Third Party option is selected to pay duty-and-tax charges,
the payer will be invoiced for all applicable ancillary service fees that are assessed for
clearance in the destination country, including all fees resulting from ancillary services
that may have been requested by the recipient.
For more information about the ancillary clearance service fees that may apply to your
shipment, select your destination country from the list provided at fedex.com/ancillary/
go/service.
• For more information about FedEx Express U.S. import service fees, select
“United States — FedEx Express.”
• For more information about FedEx Ground Canada-to-U.S. service fees, select
“United States — FedEx Ground.”
• For more information about FedEx Ground U.S.-to-Canada service fees, select
“Canada — FedEx Ground.”
Note: Fees are per shipment unless otherwise noted.
International Express Package Services,
International Express Freight Services
Ancillary Clearance Service Fees: FedEx Express (U.S. Import Shipments)
Additional Entry Line Items, per line
if over 5 lines
$3
Advancement Fee
Greater of $7 or 2% of duty, tax and
merchandise processing fee charges
Broker Document Transfer
$35
Broker In-Bond Transfer
$75
Entry Copy, per entry
$1
Entry of Goods Pursuant to U.S.
Department of Defense Contracts
$50
Live Entry Processing
$20
Other Special Brokerage Processing
$7–$62.50
Prior Notice for Food and Food Products
$10
Storage Charge
• $20 minimum
• $0.04 per lb. per day for the first week,
after 48 hours
• $0.08 per lb. per day for the second
week and beyond
U.S. Bureau of Alcohol, Tobacco, Firearms
and Explosives Clearance
$70
U.S. Fish and Wildlife Service (FWS) Clearance
The actual fees assessed by the
FWS, plus an additional $15 FedEx
administrative fee
FWS will assess various fees depending on the
product being imported. FedEx will assess an
additional administrative fee.
U.S. Food and Drug Administration Clearance
116
$20
Contents E
Services E
Rates E
Terms E
Index E
Definition
Ancillary Clearance Service Fees (cont.)
Applicable Services
Charges
Ancillary Clearance Service Fees: FedEx Ground (Canada-to-U.S. Shipments)
if over 5 lines
$3
Disbursement Fee (may be identified
as an Advancement Fee on the
FedEx Ground invoice)
Greater of $7 or 2% of duty, tax and
merchandise processing fee charges
U.S. Fish and Wildlife Service (FWS) Clearance
The actual fees assessed by the
FWS, plus an additional $15 FedEx
administrative fee
FWS will assess various fees depending on the
product being imported. FedEx will assess an
additional administrative fee.
U.S. Food and Drug Administration Clearance
$20
Other Government Agency, per entry
Varies
Ancillary Clearance Service Fees: FedEx Ground (U.S.-to-Canada Shipments)
if over 5 lines
CAD$3.75
Disbursement Fee (may be identified
as an Advancement Fee on the
FedEx Ground invoice)
Greater of CAD$10 or 2.5% of
duty-and-tax charges
Fax or Call Fee
• CAD$3 (local)
• CAD$4 (long distance, U.S. to Canada)
Temporary Import Entry, per entry
CAD$120
Other Government Agency, per entry
CAD$16
Note: Fees are per shipment unless otherwise noted.
Clearance Entry Fee. When a shipment is processed as a brokerage-inclusive shipment
and FedEx Ground arranges for clearance services, a clearance entry fee is charged to
cover processes required to check the Commercial Invoice submitted with the shipment
and complete entry preparation procedures required by either U.S. Customs and Border
Protection or the Canada Border Services Agency, including calculation of applicable
duties and taxes for each type of commodity included in the shipment. The clearance
entry fee is subject to all applicable Canadian taxes.
Prior to Feb. 27, 2016, the payer of transportation charges is billed for the clearance entry
fee, which is added as a surcharge to the transportation invoice. Effective Feb. 27, 2016,
however, the payer of duties and taxes will be billed for the clearance entry fee, which
will be added as an ancillary clearance service fee to the duty-and-tax invoice.
Clearance Entry Fees: U.S.-to-Canada Shipments
Value for Duty (CAD$)
Fee (CAD$)
$0–$20
$0
$20.01–$40
$7
$40.01–$60
$15.45
$60.01–$100
$19.30
$100.01–$150
$25.50
$150.01–$200
$29
$200.01–$500
$45.35
$500.01–$1,000
$50.75
$1,000.01–$1,600
$60.10
$1,600.01–$2,500
$70
$2,500.01-plus
$70 plus $6.03 for each additional $1,000
Clearance Entry Fees: Canada-to-U.S. Shipments
Value for Duty
Fee
$0–$800
$0
$800.01–$1,250
$23.75
$1,250.01–$2,000
$35
$2,000.01-plus
$35 plus $1.70 for each additional $1,000
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Definition
Broker Select Option Fee
FedEx International Broker Select shipments may be routed to the FedEx in-bond location
that serves your customs broker. When this occurs and you choose to have us deliver the
shipment to a recipient who is served by a different FedEx location than your customs
broker (such as in a different metropolitan area), a fee may apply.
Change of Air Waybill Charge
A charge applies to any change on the air waybill due to new sender instructions received
after a FedEx International Premium shipment has left the airport of departure. When the
sender changes the destination and additional shipping is required, the sender is liable
for the shipping charges as originally routed, plus transportation charges between the
original and amended destination airports.
Currency Conversion
FedEx Express customers who need their charges converted to a freely convertible
currency (other than U.S. dollars) will be billed using a daily conversion rate. Our source
for the daily information is OANDA, an internet exchange rate service.
Dangerous Goods
Accessible Dangerous Goods. Certain dangerous goods must be accessible during
transit. You can ship these accessible dangerous goods using FedEx First Overnight, FedEx
Priority Overnight, FedEx First Overnight Freight, FedEx 1Day Freight, FedEx International
First (U.S. inbound), FedEx International Priority, FedEx International Economy (except to
Puerto Rico), FedEx International Priority Freight, FedEx International Economy Freight
(except to Puerto Rico), FedEx International Premium and FedEx International Express
Freight® services.
Class 1.4
Explosives
Class 2.1
Flammable gas
Class 2.2
Non-flammable gas with a “cargo aircraft only” label
Class 3
Flammable liquid
Class 4
Flammable solid, spontaneously combustible, dangerous when wet
Class 5
Oxidizer and organic peroxide
Class 8 Corrosive material
Inaccessible Dangerous Goods. You can ship the following dangerous goods
classifications via most FedEx Express services.
Class 2.2
Non-flammable gas without a “cargo aircraft only” label
Class 6.1
Toxic
Class 6.2
Infectious substances
Class 7
Radioactive materials1
Class 9
Miscellaneous dangerous goods
You cannot ship dangerous goods of any kind in the FedEx® 10kg Box or FedEx® 25kg Box
with the exception of IATA Section II lithium batteries.
Applicable Services
Charges
FedEx International Priority,
FedEx International Economy,
Greater of $10 per shipment or
$0.50 per lb.
FedEx International Premium
$6.50 per shipment
For details on currency conversion, see
the Billing section in the FedEx Express
International Terms and Conditions.
FedEx First Overnight,
FedEx Priority Overnight
• $85 per package (accessible)
• $42.50 per package (inaccessible)
• $5 per package (dry ice only)
FedEx Standard Overnight, FedEx 2Day A.M.,
FedEx 2Day, FedEx Express Saver
• $42.50 per package (inaccessible)
• $5 per package (dry ice only)
FedEx International First,2
• Greater of $134.50 per shipment or
$0.73 per lb. (accessible)
$0.36 per lb. (inaccessible)
• $5 per shipment, or $5 per package
for shipments to or from Puerto Rico
(dry ice only)
FedEx First Overnight Freight,
FedEx 1Day Freight
• Greater of $91 per shipment or
• Greater of $42 per shipment or
FedEx 2Day Freight, FedEx 3Day Freight
reater of $42 per shipment or
G
$0.28 per lb. (inaccessible only)
Note: If a shipment contains both dry ice and dangerous goods (accessible or inaccessible),
only dangerous goods charges are assessed. The dry-ice surcharge is not assessed.
Shipments from the U.S. to Puerto Rico that contain dangerous goods or dry ice are
assessed the same fees that apply to shipments within the U.S.
1
2
C lass 7 Radioactive materials cannot be shipped using FedEx First Overnight, FedEx First Overnight Freight or FedEx International First.
For shipments outbound from the U.S., dry ice is the only category of dangerous goods that can be shipped via FedEx International First.
118
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Terms E
Index E
Definition
Declared Value (Declared Value for Carriage for International Express
Package and Freight Services)
See the Declared Value and Limits of Liability sections in the FedEx Express Terms and
Conditions and the FedEx Ground Tariff for details.
The Direct Signature Required FedEx® Delivery Signature Option will automatically be applied
to packages shipped to or within the U.S. and to Canada that have a declared value equal
to or greater than $500. Direct Signature Required fees will not apply for those packages.
If U.S. multiple-package shipments or FedEx International Ground multiple-package
shipments processed together on a FedEx® electronic shipping solution contain a
package with a declared value equal to or greater than $500, Direct Signature Required
will automatically be applied to the entire shipment. Direct Signature Required fees will
apply only to those packages within the shipment with a declared value of less than $500.
See FedEx Delivery Signature Options on p. 122 for more information.
Applicable Services
Charges
• $ 3 for shipments valued between
$100.01–$300
• $ 1 per $100 of declared value for
shipments valued in excess of $300
$1 per $100 of value in excess of $100 or
$9.07 per lb., whichever is greater
$1 per $100 of value in excess of $100 or
$1 per lb., whichever is greater
For international express multiple-package shipments to the U.S. or Canada processed
together on a FedEx electronic shipping solution, Direct Signature Required will automatically
be applied to the entire shipment if: 1) the shipment contains a package with a declared
value equal to or greater than $500; or 2) package-level data is not provided and the average
declared value of the packages in the shipment is equal to or greater than $500 (based on
the currency of the destination country). Direct Signature Required fees will not apply to
these shipments. See FedEx Delivery Signature Options on p. 122 for more information.
Shipments from the U.S. to Puerto Rico are assessed the same declared value fees that
apply to shipments within the U.S.
Delivery Area Surcharge
A delivery area surcharge applies to package shipments destined to select U.S. ZIP codes.
In addition, a delivery area surcharge applies to FedEx Express and FedEx Ground
shipments destined for areas in Alaska and Hawaii that are remote, sparsely populated
or geographically difficult to access. Go to fedex.com/rates-surcharges for a list of
ZIP codes where this surcharge applies.
A maximum charge may apply for shipments receiving FedEx multiweight pricing.
For FedEx Ground packages that exceed 70 lbs. and are destined to an Alaska ZIP code
that receives the delivery area surcharge, the applicable fee will be 3.5 times the Alaska
commercial or Alaska residential charge (FedEx Home Delivery packages cannot exceed
70 lbs.).
FedEx Priority Overnight, FedEx Standard
Overnight, FedEx 2Day A.M., FedEx 2Day
and FedEx Express Saver
Per-Package Charge
Maximum Charge:
Multiweight Pricing
Commercial
$2.45
$12.30
Extended Commercial
$2.45
$12.30
Alaska Commercial
$22.50
Not applicable
Hawaii Commercial2
$6.75
Not applicable
Residential
$3.70
$12.30
Extended Residential
$4
$12.30
Alaska Residential1
$22.50
Not applicable
Hawaii Residential2
$6.75
Not applicable
Commercial
$2.30
$11.50
Extended Commercial
$2.30
$11.50
Alaska Commercial
$30
Not applicable
Hawaii Commercial
$12
Not applicable
Intra-Hawaii Commercial
$1
Not applicable
Residential (FedEx Ground)
$3.70
$12.30
Residential (FedEx Home Delivery)
$3.15
$11.50
Extended Residential (FedEx Ground)
$4
$12.30
Extended Residential (FedEx Home Delivery)
$4
$12.30
Alaska Residential
$30
Not applicable
Hawaii Residential
$12
Not applicable
Intra-Hawaii Residential
$1
Not applicable
1
FedEx Ground
FedEx Ground and FedEx Home Delivery
Delivery Reattempt Charge
If we cannot complete delivery of a U.S. express freight or international express freight
shipment on the initial delivery attempt, the freight will be returned to the nearest FedEx
Express Freight ramp location. We will not reattempt delivery unless the shipper or recipient
requests it. For U.S. express freight shipments, each shipper- or recipient-arranged reattempt
will be subject to a delivery reattempt charge in addition to all other applicable charges. After
three attempts to notify the recipient or shipper, or five business days after the initial
delivery attempt, whichever comes first, the shipment may be considered undeliverable.
1
2
pplies to FedEx Priority Overnight, FedEx Standard Overnight, FedEx 2Day A.M. and FedEx 2Day only.
A
Applies only to FedEx Priority Overnight and FedEx 2Day shipments
from the contiguous U.S., Alaska or Hawaii.
119
$0.06 per lb.
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Definition
Delivery Reattempts
Express and Ground U.S. Nonresidential Shipments. FedEx Express and FedEx
Ground will reattempt delivery if: 1) no one at the recipient address or a neighboring
address is available to sign for the package and there is no signature release on file; or
2) the shipper has selected a FedEx Delivery Signature Option and no eligible recipient
is available to sign for the package.
Applicable Services
Charges
Express Services, Ground Services
See the definition at left and the Pickup
and Delivery section in the FedEx
Express Terms and Conditions and
FedEx Ground Tariff for details.
If the dimensional weight exceeds the
actual weight, charges may be assessed
based on the dimensional weight. See
the definition at left for details.
International Express Freight Services,
See the definition at left, the Duties
and Taxes section in the FedEx Express
International Terms and Conditions, and
the International Service Conditions
section in the FedEx Ground Tariff
for details.
$10 per shipment
Express and Ground U.S. Residential Shipments. FedEx Express, FedEx Ground and
FedEx Home Delivery will reattempt delivery if: 1) the shipper has selected a FedEx
Delivery Signature Option and no eligible recipient is available to sign for the package;
or 2) we, at our sole discretion, determine the package may not be released. Some
exceptions apply. See the FedEx Express Terms and Conditions and FedEx Ground Tariff
for details.
Express Packages (International). For FedEx Express international packages, we
will reattempt delivery if: 1) no one at the recipient address or a neighboring address is
available to sign for the package and there is no signature release on file; 2) the shipper
has selected a FedEx Delivery Signature Option and no eligible recipient is available to
sign for the package; or 3) we, at our sole discretion, determine the package may not be
released. If delivery of a shipment to a residential address (including a residence used
as an office) cannot be completed on the initial attempt, we may, at our sole discretion,
either reattempt delivery, hold the shipment at our facility until we contact the recipient
for further delivery instructions, or both. After three attempts to deliver and/or three
attempts to notify the recipient, or five business days from the date of shipment,
whichever occurs first, the shipment may be considered undeliverable.
Ground Packages (International). FedEx Ground will reattempt delivery if: 1) for
residential deliveries, no one at the recipient address or a neighboring address is
available to sign for the package and there is no signature release on file; 2) the shipper
has selected a FedEx Delivery Signature Option and no eligible recipient is available to
sign for the package; or 3) we, at our sole discretion, determine the package may not be
released. Some exceptions apply. See the FedEx Ground Tariff for details.
FedEx First Overnight and FedEx International First (U.S. Inbound). We may provide
three delivery attempts. For shipments that cannot be delivered on the first attempt by the
FedEx First Overnight or FedEx International First commitment time, we may reattempt
delivery by the FedEx Priority Overnight or FedEx International Priority commitment time
on the same day as the first attempted delivery. If necessary, a second reattempt may
occur by the FedEx Priority Overnight or FedEx International Priority commitment time the
following business day.
Express Freight. For more information, see Delivery Reattempt Charge on p. 119.
Dimensional Weight
Dimensional weight is calculated by multiplying the length by width by height of each
package in inches and dividing the total by 166 (for all shipments within the U.S. and
FedEx Express shipments between the U.S. and Puerto Rico) or 139 (for all U.S. export and
U.S. import-rated international shipments). If the dimensional weight exceeds the actual
weight, charges may be assessed based on the dimensional weight. If the chargeable
weight of a FedEx Ground package exceeds 150 lbs., a prorated per-pound rate will be used.
Dimensions of one-half inch or greater are rounded up to the next whole number; dimensions
less than one-half inch are rounded down. The final calculation is rounded up to the next
whole pound.
Dimensional weight applies per package or per shipment to all FedEx Express U.S.
shipments in customer packaging, and per shipment to all FedEx Express international
shipments and U.S.-to-Puerto Rico shipments in customer packaging. Shipments in
FedEx packaging may be subject to dimensional-weight pricing. FedEx Ground applies
dimensional weight to all shipments.
Duties and Taxes
Duties and taxes, including goods and services tax (GST) and value-added tax (VAT),
may be assessed on the contents of the shipment. Any such charges will be billed to
the recipient, unless you instruct us otherwise. In the event we advance duties and
taxes on any given shipment, the payer will be assessed an ancillary clearance service
fee based on a flat rate or on a percentage of the total amount advanced (see the
Advancement Fee [FedEx Express] or the Disbursement Fee [FedEx Ground] listed under
Ancillary Clearance Service Fees on pp. 116–117).
Electronic Export Information Filing Fee
A fee applies when FedEx files Electronic Export Information (EEI) to the U.S. government’s
Automated Export System (AES) via FedEx Export AgentFile® on your behalf.
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Express On-Call Pickup Charge (Courier Pickup Charge)
A charge applies when you request a pickup for a FedEx Express package, including
requests made using FedEx electronic shipping solutions or by calling 1.800.GoFedEx
1.800.463.3339 (say “schedule a pickup”). The charge is itemized separately on your
invoice. If you pay by cash (which is not accepted at all pickup locations), check, money
order or credit card, the charge will be collected when you tender the package. The
charge also applies for pickup of FedEx Express® Prepaid Stamp shipments. (A return
pickup charge applies for pickup of FedEx Express® Billable Stamp shipments. See p. 127.)
This charge does not apply if you drop off your package at a FedEx shipping location or if
you have a FedEx Express regular scheduled pickup for the account used to schedule the
on-call pickup.
Extended Service Area Delivery
Shipments delivered to points outside the FedEx primary service areas are assessed an
extended service area delivery charge. No other destination-related, surchargeable freight
services are available to extended service areas.
Applicable Services
Charges
U.S. Express Package Services
$4 per package
$4 per shipment
$120 per shipment
U.S. Express Freight Services,
$120 per shipment
$80 per handler hour ($80 minimum)
Overnight, FedEx 2Day A.M., FedEx 2Day,
FedEx Express Saver
$12.50 per package
FedEx 1Day Freight, FedEx 2Day Freight,
FedEx 3Day Freight
$68 per shipment
FedEx Home Delivery
Schedule Your Delivery
• $5 per package (delivery on a
specific date)
• $5 per package (delivery at a
specified time)
• $10 per package (delivery on a
specific date at a specified time)
U.S. Ground Services
Deliver to Another Address
(120 miles or less)
• $5 per package
For an explanation of FedEx Express® Freight U.S. service areas, go to fedex.com/usfreight
and select “Delivery commitments.” To determine the service area for your shipment, go
to fedex.com/usfreight and select “U.S. shipping resources” to use the Service Area
Locator, or call 1.800.332.0807.
Extended Service Area Pickup
Shipments picked up outside the FedEx primary service areas are assessed an extended
service area pickup charge. No other origin-related, surchargeable freight services are
available from extended service areas.
For an explanation of FedEx Express Freight U.S. service areas, go to fedex.com/usfreight
Extra Services Charge
When the shipper or recipient requests a special handling service beyond the standard
freight pickup and delivery features of service outlined in this FedEx Service Guide, or
when determined by FedEx, we will assess an extra services charge in addition to all
other applicable charges.
FedEx® Collect on Delivery (C.O.D.)
If the C.O.D. sender’s shipments have a 20 percent refusal rate, a higher charge may be
applied. If a C.O.D. shipment is refused by the recipient, we will return the shipment to
the sender. See the Collect on Delivery (C.O.D.) Service section in the FedEx Express U.S.
Terms and Conditions. For shipments receiving FedEx Express Multiweight pricing, the
maximum charge is $87.50 per shipment.
FedEx Delivery Manager ®
A fee is assessed to the package recipient when the recipient requests to schedule
a delivery for a specific date, time, or date and time. Recipients can choose from the
following delivery options:
• On a specific date (delivery on a specific business day within 7 calendar days after
the original scheduled delivery date).
• At a specified time (delivery between 5 p.m. and 8 p.m. by the original scheduled
delivery date).
• On a specific date at a specified time (delivery within a 2-hour window on a specific
business day within 7 calendar days on or after the original scheduled delivery date).
In addition, a fee is assessed to the package recipient when the recipient requests to have
packages delivered somewhere other than the original residential address. If the new
recipient-requested address is 120 miles or less from the original address the fee is $5 per
package for FedEx Express, FedEx Ground and FedEx Home Delivery packages. If the new
recipient-requested address is more than 120 miles from the original address, the fee is:
Deliver to Another Address
(more than 120 miles)
• $30 per package (delivery 1 day after
the original scheduled delivery date)
• $ 20 per package (delivery 3 days after
the original scheduled delivery date)
• $13 per package (delivery via
FedEx Ground or FedEx Home Delivery)
• $ 30 per package for FedEx Express packages to be delivered 1 day after the original
scheduled delivery date.
• $ 20 per package for FedEx Express packages to be delivered 3 days after the original
scheduled delivery date.
• $13 per package for FedEx Ground and FedEx Home Delivery packages.
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We provide three options when you need a signature upon delivery: Indirect Signature
Required, Direct Signature Required and Adult Signature Required.
For U.S. and Canada destinations, Indirect Signature Required is available to residential
addresses only. For destinations other than the U.S. and Canada, charges for Indirect
Signature Required may not apply.
For shipments receiving FedEx Express Multiweight or FedEx Ground Multiweight pricing that
are subject to per-package signature option charges, the maximum charge is $29.75 per
shipment for Indirect Signature Required, $29.75 per shipment for Direct Signature Required
and $36.75 per shipment for Adult Signature Required. When you tender multiple-package
shipments processed together using a FedEx electronic shipping solution to us, any FedEx
Delivery Signature Option that you select will apply to all packages within the shipment.
For Hold at FedEx Location shipments, Indirect Signature Required and Direct Signature
Required charges may not apply, but Adult Signature Required charges will apply.
A charge applies in addition to shipping charges once the recipient has used the
return label.
FedEx ExpressTag®
A charge applies in addition to shipping charges when we pick up the package for return
at your recipient’s location.
FedEx Ground® Alternate Address Pickup
We may provide pickup service to an address other than the shipping location associated
with the FedEx Ground account number, upon request, for an additional charge of $10 per
unique address per week. The fee applies only to FedEx Ground on-call pickups scheduled
at an alternate address location by account numbers that are assessed the ground weekly
pickup fee (see p. 124).
FedEx Ground® Call Tag
A $7 charge applies in addition to shipping charges when you request a call tag for a
commercial location via electronic shipping solutions or at fedex.com/pickup. An $8
charge applies in addition to shipping charges when you call FedEx Customer Service
to request a call tag for a commercial location. For residential locations, an $8 charge
applies in addition to shipping charges when you request a call tag via electronic shipping
solutions, at fedex.com/pickup or by calling FedEx Customer Service. Additional delivery
charges may apply.
FedEx Ground® C.O.D.
A charge applies when you direct us to collect payment from your recipient.
If you select regular or guaranteed funds C.O.D., the charge is $12.50 per package.
Applicable Services
Charges
• $4.25 per package
(Indirect Signature Required)
(Direct Signature Required)
(Adult Signature Required)
• $4.25 per shipment
(Indirect Signature Required)
(Direct Signature Required)
(Adult Signature Required)
FedEx First Overnight, FedEx Priority
Overnight, FedEx Standard Overnight,
FedEx 2Day A.M., FedEx 2Day, U.S.
Ground Services, FedEx 2Day Freight,
FedEx 3Day Freight, International Ground
Service (Canada to U.S.)
$1 per label
$1 per shipment
Overnight, FedEx 2Day A.M., FedEx 2Day
$4.50 per package
$10 per unique address per week
• $7 per package (commercial pickup
requested via electronic shipping
solutions or fedex.com/pickup)
• $8 per package (commercial pickup
requested via FedEx Customer Service)
• $8 per package (residential pickup)
U.S. Ground Services,1
• $ 12.50 per package
•A
dditional charge of $22 per package
or 4% of the currency C.O.D. amount
(whichever is greater) for currency
C.O.D. within the U.S. Additional
charge of $22 per package for currency
C.O.D. to Canada. See definition at left.
If you select currency C.O.D., the charge is $12.50 per package plus an additional charge
based on your shipment’s destination. For currency C.O.D. shipments within the U.S., the
additional charge is the greater of $22 per package or 4 percent of the currency C.O.D.
amount. For currency C.O.D. shipments to Canada, the additional charge is $22 per package.
Maximum charges apply for shipments receiving FedEx Ground Multiweight pricing.
For regular or guaranteed funds C.O.D., the maximum charge is $87.50 per shipment. For
currency C.O.D. shipments within the U.S., the maximum charge is $231 per shipment
plus an additional 4 percent of the C.O.D. amount per package that is in excess of $550.
For currency C.O.D. shipments to Canada, the maximum charge is $231 per shipment.
If you select FedEx Ground C.O.D. for multiple-package shipments processed together using
a FedEx electronic shipping solution, all packages within the shipment will be labeled C.O.D.
1
Not available with FedEx Home Delivery.
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FedEx Ground® Electronic C.O.D. (E.C.O.D.)
A charge applies when you direct us to collect payment from your recipient and deposit
it directly into your bank account. There is an additional weekly service charge of $10 for
deposit in 48 hours, or $35 for deposit in 24 hours. For shipments receiving FedEx Ground
Multiweight pricing, the maximum charge is $87.50 per shipment in addition to the weekly
service charge. FedEx Ground E.C.O.D. is available for shipments within the U.S. — it is
not available for shipments to or within Canada.
FedEx Home Delivery Convenient Delivery Options
You can choose a convenient delivery option for recipients with special appointment and
evening requirements.
A charge applies when you select the FedEx International Controlled Export option for
shipments moving under a U.S. State Department (DSP) license or U.S. Drug Enforcement
Administration permits. The charge also applies for in-bond shipments moving under
a transportation and exportation customs form (CBP7512) from a foreign trade zone or
bonded warehouse.
FedEx On Demand Care
A charge applies if at your request we take remedial action to protect the integrity of a
shipment’s contents in transit. Remedial actions available include dry ice replenishment
and gel pack reconditioning. To be eligible for FedEx On Demand Care you must be a
FedEx account holder, and first sign and return a one-time authorization form. The shipper
must call 1.800.GoFedEx 1.800.463.3339 after the shipment has been tendered to us —
FedEx On Demand Care cannot be requested before tendering the shipment. FedEx does
not guarantee availability of this service option, or guarantee the content integrity of your
shipment if at your request we provide FedEx On Demand Care.
FedEx Print Return Label
A charge applies in addition to shipping charges once the recipient has used the
return label.
Fuel Surcharge
We reserve the right to assess fuel and other surcharges on shipments, without notice. We will
determine the amount and duration of any such surcharges at our sole discretion. By tendering
your shipment to FedEx, you agree to pay the surcharges, as determined by FedEx.
Applicable Services
Charges
U.S. Ground Services1
$12.50 per package, plus a $10 or $35
weekly charge (see definition at left)
FedEx Date Certain Home Delivery®
With Indirect Signature Required
With Direct Signature Required
With Adult Signature Required
$3 per shipment
$3 per shipment plus $4.25 per package
FedEx Evening Home Delivery®
With Indirect Signature Required
$7 per shipment
FedEx Appointment Home Delivery®
$15 per shipment
Included
$50 per shipment
Greater of $75 per package or $2 per lb.
$2.50 per lb.
Greater of $400 per piece/skid/pallet or
$0.75 per lb.
$0.50 per lb.
FedEx 2Day A.M., FedEx 2Day, U.S.
Ground Services, FedEx 2Day Freight,
FedEx 3Day Freight, International Ground
Service (Canada to U.S.)
$0.50 per label
(U.S. import-rated shipments from all origins)
$0.50 per shipment
Go to fedex.com/us/services/
fuelsurcharge.html for updates
to the fuel surcharge.
For FedEx Express, the fuel surcharge percentage will be subject to adjustment using a
rounded average of the U.S. Gulf Coast (USGC) spot price for a gallon of kerosene-type
jet fuel, as published by the U.S. Department of Energy. The surcharge now in effect
applies to all FedEx Express U.S., U.S. export and U.S. import shipments, except for FedEx
International Express Freight and FedEx International Airport-to-AirportSM shipments.
For FedEx Ground, the fuel surcharge percentage will be subject to adjustment using a
rounded average of the National U.S. On-Highway Average price for a gallon of diesel
fuel, as published by the U.S. Department of Energy.
1
Not available with FedEx Home Delivery.
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Ground On-Call Pickup Charge
A charge applies when you request a FedEx Ground pickup, including requests made
using FedEx electronic shipping solutions or by calling 1.800.GoFedEx 1.800.463.3339
(say “schedule a pickup”). The charge is itemized separately on your invoice. You will
be charged a maximum of $20 per week for future-day or same-day on-call pickup fees
billed to your account and originating from the same location. This charge does not apply
if you drop off your package at a FedEx shipping location or if you are assessed the ground
weekly pickup fee (see below) on the account used to schedule the FedEx Ground on-call
pickup. The ground on-call pickup charge also does not apply to FedEx Ground® Package
Returns Program pickups (see Return Pickup on p. 127 for fees that apply to FedEx Print
Return Label and FedEx Email Return Label pickups).
Ground Unauthorized Package Charge
A charge of $110 per package will be assessed for the following conditions:
• Any package measuring more than 108 inches in length.
• Any package measuring more than 165 inches in length and girth combined.
• Any package weighing more than 150 lbs.
Applicable Services
Charges
• $ 3 per package (future-day pickups
solutions)
• $ 4 per package (future-day pickups
• $ 4 per package (same-day pickups1
solutions)
• $ 5 per package (same-day pickups1
•M
aximum of $20 per week per origin
location. See definition at left.
$110 per package
(packages weighing more than 70 lbs.
destined to northern Canada)
$100 per package
• $12.50 per week (invoiced weekly
shipping charges of $75 or more)
• $25 per week (invoiced weekly
shipping charges of less than $75)
FedEx Ground
$30 per package
FedEx Home Delivery,
ORM-D and Limited Quantity only;
no charge applies
$0.059 per lb.
$0.059 per lb.
$0.30 per lb.
FedEx International Economy Freight (U.S.
import-rated shipments only, for all services)
$0.30 per lb.
These packages are unauthorized and may be refused or returned to the shipper.
However, at FedEx Ground’s sole discretion, they may be accepted and delivered.
Northern Canada. A charge of $100 per package will be assessed for any package
weighing more than 70 lbs. destined to the Yukon, Northwest Territories, Nunavut and
Labrador. This charge applies to postal codes A0K, A0P–A0R, A2V and X0A–Y9Z.
Ground Weekly Pickup Fee
FedEx Ground may provide regular scheduled pickup service for an additional charge.
The ground weekly pickup fee is assessed to the account number associated with the
FedEx Ground regular scheduled pickup. The fee amount is determined using the account
number’s previously invoiced combined weekly FedEx Express, FedEx Ground and FedEx
SmartPost® charges. Account numbers assessed the ground weekly pickup fee do not pay
the ground on-call pickup charge (see above). Also see FedEx Ground Alternate Address
Pickup on p. 122.
Hazardous Materials
We assess a surcharge on each package containing hazardous materials. Materials
classified as ORM-D or Limited Quantity are the only hazardous materials you can ship via
FedEx Home Delivery and FedEx International Ground (no surcharge applies for ORM-D
and Limited Quantity).
Inside Delivery Charge
When requested, FedEx may move shipments to positions beyond the adjacent loading
area. In doing so, we will assess an inside delivery charge in addition to all other
applicable charges. The adjacent loading area is defined as a delivery site that is directly
accessible from the curb and is no more than 50 feet inside the outermost door. We
will assess an inside delivery charge when shipment breakdown is necessary to fit a
shipment through a doorway. FedEx does not provide piece count or piece verification
when a breakdown of a freight shipment occurs at the delivery site.
Inside Pickup Charge
When requested, FedEx may move shipments from positions beyond the adjacent loading
area. In doing so, we will assess an inside pickup charge in addition to all other applicable
charges. The adjacent loading area is defined as a pickup site that is directly accessible
from the curb and is no more than 50 feet inside the outermost door.
International Out-of-Delivery-Area Surcharge
Shipments delivered to remote and less-accessible locations outside the U.S. are
assessed an out-of-delivery-area surcharge. Go to fedex.com/rates-surcharges for
a list of postal codes or cities by destination country where this surcharge applies.
International Out-of-Pickup-Area Surcharge
Shipments picked up from remote and less-accessible locations outside the U.S. are
assessed an out-of-pickup-area surcharge. Go to fedex.com/rates-surcharges for
a list of postal codes or cities by origin country where this surcharge applies.
1
Same-day pickup is available in select areas only.
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Metro Service Area Delivery
Shipments delivered to select highly congested metro ZIP codes are assessed a metro
service area delivery charge. No other destination-related, surchargeable freight services
are available to metro service areas.
Applicable Services
Charges
$120 per shipment
$120 per shipment
• A minimum billable weight of 2 lbs.
applies to the FedEx® Small Box,
FedEx® Medium Box, FedEx® Large
Box and FedEx® Extra Large Box for
U.S., U.S. export and U.S. import-rated
shipments
•A
minimum billable weight of 7 lbs.
applies to the FedEx® Tube for
U.S. shipments
• A minimum billable weight of 9 lbs.
applies to the FedEx Tube for U.S.
export and U.S. import-rated shipments
$13 per shipment
U.S. Express Services,
International Express Services
FedEx Express Multiweight rates
may apply. See pp. 56–57 (U.S.) and
p. 82 (Puerto Rico and international)
for more details.
Ground Services
FedEx Ground Multiweight rates are
available by contract only.
Metro Service Area Pickup
Shipments picked up in select highly congested metro ZIP codes are assessed a metro
service area pickup charge. No other origin-related, surchargeable freight services are
available from metro service areas.
Minimum Billable Weight for FedEx Express Packaging
A minimum billable weight applies to shipments packaged in FedEx Express boxes
and tubes.
Missing or Invalid Account Number
A fee applies if the shipper does not provide a valid or accurate FedEx account number or
credit card number for the billing option selected. For FedEx Ground, this includes requests
to bill accounts that do not have a U.S. or Canadian billing address.
Multiple-Piece Shipments
For FedEx Express and FedEx Ground package services, you can ship multiple pieces
as a multiple-piece shipment if the pieces: 1) use the same service, bill-to instructions,
packaging type and delivery instructions (including FedEx Delivery Signature Options,
collect on delivery, FedEx Express Saturday pickup or delivery, Hold at FedEx Location, or
FedEx Home Delivery convenient delivery options); 2) move together on the same day from
one sender to one recipient; and 3) meet all size, weight and acceptance guidelines for
the selected service. Individual packages in a multiple-piece shipment may have different
weights, dimensions and declared value. Within the U.S. only, individual packages in a
multiple-piece shipment processed using FedEx electronic shipping solutions may contain
different designations of dangerous goods (for FedEx Express) or hazardous materials
(for FedEx Ground). All labeling requirements, guidelines and restrictions apply. Each
individual piece or single handling unit must have an address label showing complete
sender and recipient addresses.
Multiple-piece shipments tendered as express freight must be palletized, stackable,
forkliftable, banded and shrinkwrapped to form single handling units.
Once a multiple-piece shipment tendered via a U.S. package service reaches a total
shipment weight of 100 lbs. for FedEx Express (200 lbs. for FedEx Express Saver) or
200 lbs. for FedEx Ground (with contract-only FedEx Ground Multiweight rates), it is
rated based on price per package and price per total shipment weight. You are billed
the lower of the two rates. For FedEx Express, a 15-lb. average minimum package weight
for the shipment applies. For FedEx Ground, an average minimum package weight for
the shipment applies and varies by contract. FedEx Express international multiple-piece
shipments are billed based on total shipment weight. FedEx One Rate multiple-piece
shipments are not eligible for FedEx Express Multiweight pricing.
All FedEx electronic shipping solutions can create shipping labels for FedEx Express and
FedEx Ground multiple-piece shipments within the U.S., and will place a master tracking
number and package-count sequence and total on each label. A FedEx Express Package
US Airbill or FedEx Express Freight US Airbill can accept up to 999 pieces as a multiplepiece shipment (except for shipments in FedEx® Envelope or FedEx 10kg Box and FedEx
25kg Box packaging).
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Northern Canada Surcharge
An additional charge applies for packages destined to the Yukon, Northwest Territories,
Nunavut and Labrador. This surcharge applies to postal codes A0K, A0P–A0R, A2V and
X0A–Y9Z.
Oversize Charge
Express. The maximum limits for FedEx Express U.S. packages are 150 lbs., and
119 inches in length and 165 inches in length and girth. Packages that weigh 150 lbs.
or less and exceed 108 inches in length or 130 inches in length and girth are considered
“oversize” packages. Oversize packages are rated based on the greater of the package’s
actual rounded weight or dimensional weight. In addition, a charge of $67.50 per oversize
package applies.
Applicable Services
Charges
$65 per package over the Zone 54 rate
$67.50 per package
$13 per shipment
Varies based on shipment weight;
see definition at left ($20 minimum)
$13 per package
$70.70 per shipment
We may refuse packages that exceed 119 inches in length or 165 inches in length and
girth, or if we find them in our network, we may consider them for shipping at our sole
discretion. These packages also are rated based on the greater of the package’s actual
rounded weight or dimensional weight, and a $67.50 charge per oversize package applies.
Note: We may accept FedEx Express packages weighing less than 151 lbs. that exceed
165 inches in length and girth and rate them as FedEx Express Freight U.S. shipments. See
the Extra-Large Packages section in the FedEx Express U.S. Terms and Conditions for details.
Ground. A package weighing 150 lbs. or less and measuring greater than 130 inches
in length and girth is classified as an “oversize” package. The shipping charges for an
oversize package are based on the greater of the package’s actual rounded weight and its
dimensional weight. A charge of $67.50 per oversize package also applies to any package
measuring greater than 130 inches in length and girth.
For FedEx Home Delivery, the shipping charges for any package with a dimensional
weight of greater than 70 lbs. are the same as a FedEx Ground package of corresponding
dimensional weight being shipped under the same circumstances, plus FedEx Home
Delivery fees and other charges. A charge of $67.50 per oversize package also applies
to any package measuring greater than 130 inches in length and girth.
Payer Rebilling
For every request to change the billing instructions for a shipment, we will assess a fee
to the payer in addition to shipping charges.
Pickup Charge (FedEx International Premium)
FedEx International Premium is an airport-to-airport service. Pickup at the shipper’s
location is available for an additional fee. The fees are: minimum charge $20, $0.16 per
pound for shipments that weigh 100 –220 lbs., $0.14 per pound for shipments that weigh
221–660 lbs., and $0.12 per pound for shipments that weigh 661 lbs. or more.
Reroute of Shipment
A shipping fee is billed to the account number specified on the FedEx airbill or shipping
label for each rerouted package; it appears as an address correction on the invoice.
Reroutes can include delivering to a different address in the same city or changing a
hold-at-location instruction to courier delivery. Only one reroute is allowed per package.
Any requested change to an address that is not a reroute or an address correction is a
new shipment, and new shipping charges will apply. For shipments receiving FedEx Express
Multiweight pricing, the fee is $13 per package up to a maximum of $91 per shipment.
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Applicable Services
Charges
A residential delivery charge applies to shipments to a home or private residence,
including locations where a business is operated from a home, or to any shipment in
which the shipper has designated the delivery address as a residence.
$3.65 per package ($3.25 per package for
FedEx Home Delivery)
For shipments receiving FedEx Express Multiweight or FedEx Ground Multiweight pricing,
the maximum charge is $31.60 per shipment.
(to Canada, and U.S. import-rated
shipments from all origins)
$3.65 per shipment
$125 per shipment
(to Canada, and U.S. import-rated
shipments from all origins)
$125 per shipment
$125 per shipment
FedEx 2Day A.M., FedEx 2Day,
$4 per package
Overnight, FedEx 2Day (charge is not
applied to shipments rated as FedEx
Express Multiweight)
$16 per package
$16 per shipment
FedEx First Overnight Freight, FedEx
1Day Freight, FedEx 2Day Freight,
$210 per shipment
Residential Delivery Charge
Residential Pickup Charge
Shipments picked up at a home or private residence, including locations where a
business is operated from a home, incur a residential pickup charge in addition to all
other applicable charges.
Return Pickup
A charge applies for pickup of FedEx Print Return Label, FedEx Email Return Label and
FedEx Express Billable Stamp shipments. This charge does not apply if the package is
dropped off at a FedEx shipping location or included in a regular scheduled pickup.
Saturday Delivery
For U.S. package shipments, Saturday delivery is available with FedEx First Overnight,
FedEx Priority Overnight and FedEx 2Day for an additional charge.
If FedEx does not deliver or attempt delivery on Saturday because the shipper or recipient
requested a later delivery or informed FedEx that the recipient location is closed on
Saturday, a Saturday delivery fee will still be charged. If failure to deliver on a Saturday
results from an unexcused service failure, the FedEx Money-Back Guarantee may apply.
For details on the FedEx Money-Back Guarantee, see the Money-Back Guarantee Policy
section in the FedEx Express Terms and Conditions.
For U.S. express freight shipments, Saturday delivery is available to several U.S. markets
with FedEx First Overnight Freight, FedEx 1Day Freight and FedEx 2Day Freight for
an additional charge. Hold at FedEx Location is not available with Saturday express
freight delivery. To determine if Saturday delivery is available to your destination, go
For international shipments, Saturday delivery is available for an additional charge in
many of the countries served by FedEx International Priority. Saturday delivery also is
available for an additional charge to a limited number of Canadian postal codes via FedEx
International Priority Freight. In certain Far East and Middle East countries, Saturday
is a regular business day, and delivery is available at no extra charge via many FedEx
Express international services. U.S.-inbound delivery is available in major markets via
FedEx International Priority and FedEx International Priority Freight for an additional
charge. Call FedEx International Customer Service at 1.800.GoFedEx 1.800.463.3339
(say “international services”) for more information.
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Saturday Pickup
Saturday pickup is available with FedEx First Overnight, FedEx Priority Overnight, FedEx
Standard Overnight, FedEx 2Day A.M., FedEx 2Day and FedEx Express Saver for an
additional charge. The maximum Saturday pickup charge for FedEx Express U.S. package
services is $112 per shipment. An additional charge also applies when you request
Saturday pickup for FedEx International First or FedEx International Priority shipments.
To check availability, select Get Rates and Transit Times from the Quick Access menu at
fedex.com. Saturday pickup is not available with FedEx International Economy.
Applicable Services
Charges
$16 per package
FedEx International First,
$16 per shipment
$210 per shipment
$6 per request
For U.S. express freight shipments, Saturday pickup is available in several U.S. markets
with FedEx First Overnight Freight, FedEx 1Day Freight, FedEx 2Day Freight and FedEx
3Day Freight for an additional charge. To determine if Saturday pickup is available at
your location, go to fedex.com/usfreight and select “U.S. shipping resources” to use
the Service Area Locator, select Get Rates and Transit Times from the Quick Access menu
at fedex.com, or call 1.800.332.0807.
For U.S. export express freight shipments, Saturday pickup is available in several U.S.
markets with FedEx International Priority Freight and FedEx International Economy Freight
for an additional charge. To check availability, select Get Rates and Transit Times from
the Quick Access menu at fedex.com. Call FedEx International Customer Service at
1.800.GoFedEx 1.800.463.3339 (say “international services”) for more information.
Signature Proof of Delivery via FedEx Standard Overnight Envelope
A charge applies when you request to have FedEx signature proof-of-delivery information
delivered to you via FedEx Standard Overnight. (This information also is available at
fedex.com for no charge.)
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International145
FedEx Ground Tariff
161
177
FedEx SameDay ® City Tariff
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Learn More
Terms and Conditions at fedex.com
You can view and download the most current version of shipping terms
and conditions for FedEx® shipping services, including FedEx Express,
FedEx Ground, FedEx Freight and others, at fedex.com/us/terms.
FedEx Express, FedEx Ground and FedEx SameDay City
Terms and Conditions
View and download the FedEx Express Terms and Conditions,
the FedEx Ground Tariff and the FedEx SameDay City Tariff.
•FedEx Express: U.S.
•FedEx Express: International
• FedEx Ground Tariff
•FedEx SameDay City Tariff
Terms and Conditions for Other Services
View and download the FXF 100 Series Rules Tariff for FedEx
Freight, and the terms and conditions for other FedEx services.
•FedEx International Premium® and
FedEx International Express Freight®
•FedEx® International Document Preparation
•FedEx International Controlled Export
•FedEx Freight
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U.S. Shipments
Effective January 4, 2016
Contents
U.S. Shipments
Definitions
Non-Waiver
Account Numbers
Alcoholic Beverages
Billing
Cartage Agents
Claims
Collect on Delivery (C.O.D.) Service
Credit Terms
Dangerous Goods
Declared Value and Limits of Liability
(Not Insurance Coverage)
Delivery Signature Options
Dimensional Weight (Volumetric Weight)
Extra-Large Packages
Firearms
Fuel Surcharge
Inspection of Shipments
Liabilities Not Assumed
Limitations on Legal Actions
Live Animals and Ornamental Marine Life
(Including Live Fish)
Money-Back Guarantee Policy
Oversize Packages
Overweight Packages
Package Consolidators
(Including FedEx Authorized ShipCenters)
Packaging and Marking
Perishables
Pharmaceuticals
Pickup and Delivery
Plants and Plant Materials
Prohibited Items
Proof of Delivery
Rate Quotations
Refusal or Rejection of Shipments
Return Options
Routing and Rerouting
Service Areas
Signature Releases
Tobacco and Tobacco Products
Undeliverable Shipments
Warranties
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136
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138
138
138
139
139
139
140
140
140
141
141
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141
142
142
142
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For the most current updates to the FedEx Express Terms and
Conditions, please go to fedex.com.
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These FedEx Express Terms and Conditions, contained in the FedEx Service Guide,
supersede all previous terms and conditions, amendments, supplements, and other prior
statements concerning the rates and conditions of FedEx Express service to which these
terms and conditions apply. The contract of carriage as expressed in these terms and
conditions constitutes the entire agreement between the parties and supersedes all
previous agreements and understandings, whether oral or written, between the parties
or any agents, affiliates or subcontractors thereof (including FedEx Office and Print
Services, Inc. and its agents, affiliates and employees [“FedEx Office”]) with respect to
the subject matter hereof, and each party warrants that it has not relied and will not be
relying upon any evaluation, representation or advice from the other party, its agents,
affiliates or subcontractors (including any agents, affiliates or employees of FedEx Office)
except representations expressly made in writing in these terms and conditions. The
downloadable version (PDF) of the FedEx Express Terms and Conditions at fedex.com on
the date of shipment is controlling.
The FedEx Service Guide consists of the service information at fedex.com/
serviceguide and the overview of services in the downloadable FedEx Service Guide
(U.S. and U.S. export); U.S., U.S. export, U.S. import and U.S. retail rates; these FedEx
Express Terms and Conditions; the FedEx Ground Tariff; and the FedEx SameDay City
Tariff. The service information at fedex.com/serviceguide (excluding rates, the FedEx
Express Terms and Conditions, the FedEx Ground Tariff, and the FedEx SameDay City
Tariff) and the overview of services in the downloadable FedEx Service Guide are not
part of the contract of carriage. FedEx reserves the right to unilaterally modify, amend,
change or supplement the FedEx Service Guide, including, but not limited to, the rates,
services, features of service, and these terms and conditions, without notice. Only
an officer in the Legal Department of FedEx Corporation or successor positions may
authorize a supplement to, or modification, change or amendment of, the FedEx Service
Guide. No other agent or employee of FedEx, its affiliates or subsidiaries, nor any other
person or party, is authorized to do so. This restriction in modification does not apply to
a modification applicable to a single customer and included in a FedEx Sales or FedEx
Customer Automation agreement. To the extent a conflict exists between a FedEx
Sales or FedEx Customer Automation agreement and these FedEx Express Terms and
Conditions, the FedEx Sales or FedEx Customer Automation agreement controls.
Any failure to enforce or apply a term, condition, or provision of the FedEx Service
Guide shall not constitute a waiver of that term, condition or provision or otherwise
impair our right to enforce or apply such a term, condition or provision in the future.
•Shippers may request FedEx One Rate pricing for qualifying FedEx Express
shipments as an alternative to FedEx Standard List Rates, Account-Specific Rates
or FedEx Retail Rates. See the FedEx One Rate information in the Find Your Rate
section of this Service Guide for details.
For the most current information regarding areas served and delivery commitments,
contact FedEx Customer Service at 1.800.GoFedEx 1.800.463.3339.
U.S. Shipments
“FedEx Express Freight” means FedEx First Overnight Freight, FedEx 1Day Freight,
FedEx 2Day Freight and FedEx 3Day Freight unless the context requires otherwise.
The following pages contain the FedEx Express Terms and Conditions applicable to the
transportation of any package, document, envelope, skid, container or other item by
FedEx Express U.S. Services (including FedEx SameDay, FedEx First Overnight, FedEx
Priority Overnight, FedEx Standard Overnight, FedEx 2Day A.M., FedEx 2Day, FedEx
Express Saver, FedEx SameDay Freight, FedEx First Overnight Freight, FedEx 1Day
Freight, FedEx 2Day Freight and FedEx 3Day Freight), including, but not limited to, any
such items tendered by customers utilizing FedEx electronic shipping systems, manifests,
airbills, labels, shipping software and stamps when shipping between points within
the U.S., including Hawaii and Alaska. See the International Shipments section when
shipping to or from international points, including points between Puerto Rico and
the U.S. See the FedEx Ground Tariff when shipping by FedEx Ground and the FedEx
SameDay City Tariff when shipping by FedEx SameDay City.
If there is a conflict between these terms and conditions and the terms and
conditions on any FedEx airbill, manifest, stamp, shipping label or other transit
documentation, the terms and conditions in the FedEx Service Guide, as amended,
modified, changed or supplemented, will control.
Rates and service quotations by our employees and agents are based upon
information you provide, but final rates and service may vary based upon the shipment
actually tendered and the application of these terms and conditions. Rates quoted will
vary depending on whether (1) the shipper is a FedEx account holder and (2) the shipper
has discounts applied to his or her account.
•Shippers will be quoted FedEx Standard List Rates if they have a valid FedEx
account, do not have discounts applied to their account and if they charge their
shipping to their account.
•Shippers will be quoted Account-Specific Rates if they have a valid FedEx
account, have discounts applied to their account and if they charge their shipping
to their account.
•Shippers will be quoted FedEx Retail Rates for shipments originating in the U.S.
that are paid for by cash, check, debit or credit card instead of being charged to
a valid FedEx account.
Definitions
“Account-Specific Rates” are the rates paid by FedEx account holders who have
discounts applied to their account and who charge their shipping to their FedEx account.
“Airbill” means any shipping document, manifest, label, stamp, electronic entry or
similar item used to tender shipments to FedEx Express for transportation. Originals
must be used (photocopies are not accepted).
“Business day” means Monday through Friday except for the following holidays:
Memorial Day
New Year’s Day
Independence Day
Constitution Day (Puerto Rico only)
Labor Day
Good Friday (Puerto Rico only)
Thanksgiving Day
Three Kings Day (Puerto Rico only)
Christmas Day
“Business delivery” means any delivery that is not a residential delivery.
“Chargeable weight” means the greater of actual or dimensional weight. For all rating
purposes, “length” is the longest side of any package or object. Any fraction of a pound
is rounded up to the next-higher pound.
“Commercial delivery” means any delivery that is not a residential delivery.
“Consolidator” means any person, corporation, partnership or other entity that is
independent from FedEx and derives income from the consolidation of the packages
of others for tender to us, including all FedEx Authorized ShipCenter locations and
entities who have executed a Packaging and Pricing Agreement, Package Consolidator
Agreement or Packaging Agreement with FedEx.
“Customer,” “sender” or “shipper” means the person whose name is listed on the
airbill as the sender.
“FedEx,” “FedEx Express,” “our,” “us” and “we” refer to Federal Express Corporation
and its officers, employees and agents (but does not include cartage agents).
“FedEx One Rate” is a pricing option for FedEx Express shipments that includes any
applicable residential surcharges, delivery area surcharges and fuel surcharge. FedEx
One Rate is subject to other charges including, but not limited to, on-call pickup,
Saturday delivery, FedEx Delivery Signature Options, additional declared value, and
address or account corrections. Shippers are required to use FedEx Express packaging
and FedEx Express U.S. shipping services (FedEx First Overnight, FedEx Priority Overnight,
FedEx Standard Overnight, FedEx 2Day A.M., FedEx 2Day and FedEx Express Saver). To
qualify for FedEx One Rate pricing, FedEx envelopes must weigh 10 lbs. or less, and
FedEx paks, boxes and tubes must weigh 50 lbs. or less.
“Freight” means any single piece or skid with a chargeable weight greater than 150 lbs.
“Guide” or “Service Guide” means the FedEx Service Guide, as modified, amended
or supplemented.
“In good credit standing” means: (1) that payment on the FedEx account is current;
(2) the account is not in “cash-only” status; and, (3) for commercial or business accounts,
the balance does not exceed the credit limit established by FedEx.
“Overcharge” means a charge based on an incorrect rate; an incorrect special handling
fee; billing a service other than the service selected for the package; billing based on
incorrect package or shipment weight; billing to the wrong account number; or any other
billing, unrelated to a service failure, that results in an incorrect charge.
“Package” means any single parcel or piece with a chargeable weight of 150 lbs. or
less. Any fraction of a pound is rounded up to the next-higher pound.
“Proof of delivery” means electronically captured delivery information, which may
include date, time, location and signature information.
“Recipient” means the person whose name is listed on the airbill as the recipient.
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(Definitions, cont.)
“Reroute” means to deliver a shipment to an address different from that specified on
the airbill, and includes a change: (1) from one street address to another in the same city
and state; (2) from directions to Hold at FedEx Location to a request for delivery to another
location; (3) from the delivery instructions on the airbill to a request to Hold at FedEx
Location; or, (4) from one Hold at FedEx Location address to another in the same city and
state. Any requested change to an address that is not a reroute or an address correction
is a new shipment, and new shipping charges will apply. Note: Reroute does not apply
to requests made by the recipient using FedEx Delivery Manager to request delivery to
another address. See FedEx Delivery Manager Terms in the fedex.com Terms of Use.
“Residential delivery” means a delivery made to a home or private residence, including
locations where a business is operated from the home, and/or a delivery in which the
shipper has designated the delivery address as residential.
“Residential pickup” means a pickup from a home or private residence, including
locations where a business is operated from the home.
“Retail Rates” apply to shipments originating in the U.S. that are paid for by cash,
check, debit or credit card instead of being charged to a valid FedEx account.
“Return option” means FedEx Print Return Label, FedEx Email Return Label, FedEx
Express Billable Stamp, FedEx Express Prepaid Stamp and FedEx ExpressTag.
“Service failure” means delivery of your package 60 seconds or more after our
published delivery commitment for the FedEx service for that package, except as
otherwise described in these terms and conditions.
“Ship date” or “shipment date” is the date the shipment is tendered to FedEx.
For shipments tendered at a FedEx location after the last pickup time, the ship date
is the next business day.
“Shipment” means one or more pieces, either packages or freight, moving on a
single airbill.
“Standard List Rates” are the rates paid by FedEx account holders who do not have
“Transportation charges” mean amounts assessed for movement of a shipment
and does not include any other fees or charges that may be assessed under the FedEx
Service Guide, such as (but not limited to) declared-value charges, special handling fees,
customs duties and taxes, C.O.D. charges, and surcharges.
“Valid” as it relates to account numbers means a FedEx account number that has been
issued by FedEx and that is in good credit standing.
“You” or “your” means the shipper/sender, recipient and their agents, servants,
employees, and any other person or entity having or claiming an interest in a shipment.
Non-Waiver
Any failure by us to enforce or apply a term, condition or provision of the FedEx Service
Guide does not constitute a waiver of that term, condition or provision and does not
otherwise impair our right to enforce such term, condition or provision.
Account Numbers
For transactions other than “Bill Sender,” “Bill Recipient” or “Bill Third Party,” you must
pay by cash (not accepted at all FedEx locations), check, money order or credit card.
Payment is required when you give us your package. For “Bill Sender” and “Bill Third
Party” transactions, packages will not be accepted unless you provide a valid FedEx
account number. For “Bill Recipient” transactions, packages can be tendered without
payment, but in order for the package to be delivered, the recipient must provide a valid
FedEx account number or pay with cash, check or money order at time of delivery. If the
recipient refuses to pay, the package will be treated as undeliverable and the sender
will be responsible for all transportation charges and other fees, including all special
handling fees.
For customers utilizing our electronic systems, a valid FedEx account number is
required for “Bill Sender,” “Bill Recipient” or “Bill Third Party” transactions.
FedEx account holders who pay for shipments originating in the U.S. with cash,
check, debit or credit card instead of charging to a valid FedEx account will be charged
FedEx Retail Rates instead of FedEx Standard List Rates or Account-Specific Rates.
Account numbers are issued by FedEx according to shipping location and are
nontransferable. Account numbers are issued and used solely at the discretion of FedEx.
FedEx may discontinue the use of accounts, in whole or in part, and terminate all or
particular accounts and account numbers at any time, for any reason, at its sole
discretion. Improper, illegal or any other misuse of your FedEx account may also, at
the sole discretion of FedEx, result in loss of discounts or termination of the account.
Improper, illegal or other misuse includes, but is not limited to, ordering supplies for any
purpose other than shipping with FedEx, unauthorized consolidation of shipments owned
by different parties, or violations of the terms and conditions in this FedEx Service Guide.
If your account has been compromised or stolen, the account may be closed and you may
be issued a new account. However, you will be responsible for all valid charges on the
closed account. Any supplies, materials, rights or privileges that you acquire by holding a
FedEx account number may not be used for any purpose other than shipping with FedEx,
and FedEx may seek damages against you for any improper, illegal or other misuse of
your account. If your account is terminated, we reserve the right, at our sole discretion,
to deny your application for new or additional FedEx account numbers at any time in
the future. Except for Canada- and Puerto Rico-based accounts, international account
numbers may not be used for shipments between two points within the U.S. All charges
will be billed and must be remitted in U.S. funds.
All requests for account numbers are subject to credit investigation and verification
by our Credit Department and Customer Account Confirmation Department. FedEx utilizes
business credit reporting agencies, audited financial statements, Standard & Poor’s and
Moody’s bond ratings, and other sources as necessary, to determine eligibility for open
credit terms. FedEx does not offer consumer credit privileges. Any individual shipping
for personal use must prepay the shipment charges or establish a FedEx account for
billing directly to a major credit card. Stored-value cards or gift cards cannot be used
to open an account; however, such cards may be used for payment when tendering a
package at staffed FedEx shipping locations, and in conjunction with our credit card
acceptance policy. If your FedEx account is billed directly to a credit card, you agree to
the following terms: (1) you authorize FedEx to initiate variable charges to the credit card
to settle charges payable to FedEx; (2) you authorize FedEx to charge your card for any
unpaid amounts on your account; (3) you authorize the card issuer to pay any amounts
associated with your account without requiring a signed receipt; (4) you agree to keep
your card information current (FedEx may receive updates on your card information
from participating issuing banks and may update your account profile to avoid service
disruptions); (5) you agree that FedEx shall have no liability for any insufficient funds
or other charges incurred from attempts to charge and/or place holds on your card; and
(6) your agreement to these terms and conditions is to be accepted as authorization to
the card issuer to pay all amounts associated with your account.
The party to whom a FedEx account number is issued is liable for all charges to
the account, including those resulting from unauthorized use. The account holder is
responsible for the safekeeping of the account number. The account number should be
released only to those authorized to ship on the account.
Failure to keep your FedEx account current may result in your account being placed
on a cash-only status. Use of an account on cash-only status may result in your package
being delayed, rejected or returned until arrangements for payment are completed. If
the account number to be billed is not valid, the shipment may be delayed until an
alternative form of payment is secured. If a package is held or delivery is otherwise
delayed because the account is not in good credit standing, you will not be entitled to
a refund or credit of your transportation charges under the Service Failure Money-Back
Guarantee Policy.
You must use your FedEx account number to obtain any discount applicable to your
account. Use of your account number constitutes your agreement that all packages
shipped by us shall be subject to these terms and conditions, as modified, amended
or supplemented.
FedEx may provide trade credit information on its account holders to credit bureaus.
Alcoholic Beverages
Only licensed entities holding a state and federal license or retailers holding a state
license may ship alcohol with FedEx. Consumers may not ship alcohol. Shippers must
enter into an approved FedEx Alcohol Shipping Agreement before shipping any alcohol
with FedEx. For more information, go to fedex.com/us/wine or contact your FedEx
account executive.
A. Licensee to Licensee. FedEx will accept alcohol shipments (beer, wine and spirits)
when both the shipper and recipient are either licensed wholesalers, licensed dealers,
licensed distributors, licensed manufacturers, licensed retailers or licensed importers,
subject to additional requirements and all applicable laws and regulations. Contact your
FedEx account executive for complete details.
B. Licensee to Consumer. FedEx will accept wine shipments from licensed entities
directly to consumers, subject to additional requirements and all applicable laws and
regulations. Contact your FedEx account executive for complete details. Shipments of
beer or spirits to consumers are prohibited.
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Billing
A. “Bill Sender” means charges will be billed to the sender. The sender’s FedEx account
number must appear on the airbill, and the account must be in good credit standing. The
sender may request an initial rebilling to another party, but all subsequent rebills will be
only to the sender. (See section H, Billing and Special Handling Fees.)
B. “Bill Recipient” means charges will be billed to the recipient. (This is not C.O.D.
service.) The recipient’s FedEx account number must be provided on the airbill at the
time of shipment, or by the recipient at the time of delivery, and must be in good credit
standing. If an account number in good credit standing is not provided, the recipient
must pay for the shipment at the time of delivery.
C. “Bill Third Party” means charges will be billed to someone other than the sender or
recipient. Charges for shipments within the U.S. may be billed only to a third party in the
U.S. In order to choose this billing option, the FedEx account number of the third party
must appear on the airbill at the time it is tendered and the account must be in good
credit standing.
D. We reserve the right to verify the method of payment for any shipment and to refuse
any shipment for which the method of payment cannot be verified.
E. FedEx may consider payment type in determining pricing and discounts, and reserves
the right to adjust discounts based on payment type.
F. For packages tendered for transportation with a FedEx Express Prepaid Stamp, FedEx
reserves the right to bill the customer for packages that are overweight or require
special handling. FedEx Express Prepaid Stamps are nonrefundable and nontransferable.
G. NOTWITHSTANDING ANY PAYMENT INSTRUCTIONS THAT ARE GIVEN TO FEDEX,
THE SENDER IS ULTIMATELY LIABLE FOR, WILL BE BILLED FOR AND AGREES TO PAY
ALL CHARGES AND FEES, INCLUDING ANY SPECIAL HANDLING FEES, IF THE RECIPIENT
OR THIRD PARTY FAILS OR REFUSES TO PAY. For FedEx returns shipments, please see
Return Options.
H. Billing and Special Handling Fees:
1.A special handling fee will be charged when no account number appears on the
airbill or when an incomplete, inaccurate or invalid account number appears on
the airbill in “Bill Sender,” “Bill Recipient” or “Bill Third Party” transactions. If a
“Bill Sender,” “Bill Recipient” or “Bill Third Party” package is received without
a FedEx account number, we will attempt to determine the correct account from
our records and bill the account for all charges and fees, plus the special handling
fee. Any applicable discount will apply. If, however, we cannot determine the
correct account, the transportation charges plus the special handling fee will be
billed directly to the sender, and no discount will be allowed. See Rates in the
FedEx Service Guide for details.
2.Payer Rebilling. A special handling fee will be charged to the sender for each
request for a change to billing instructions for a package. We will accept
requests for change to billing instructions up to 90 days from the invoice date.
Such requests will be accepted only for unpaid shipments.
Requests for rebilling of transportation charges must be received via one
of the approved channels:
a.Submit your request through the Non-Pay option with Electronic Data
Interchange (EDI) if you are a registered user; or
b.Use our internet application FedEx Billing Online at fedex.com if you are
a registered user; or
c.Submit your request via email using the formatted spreadsheet and email
address provided at fedex.com/us/account/invhome/other/eremit.html.
Your request for a rebill of transportation charges must include the current
invoice number, the FedEx tracking number, amount and the new FedEx
account number that you want to rebill; or
d.Submit the request via our automated interactive voice response system
at 1.800.GoFedEx 1.800.463.3339 (say “billing”). Your request for a rebill
of transportation charges must include your FedEx account number, if any,
the current invoice number, the FedEx tracking number and the new FedEx
account number that you want to rebill.
3.A $20 special handling fee will be charged to you for any check or electronic
funds transfer that is dishonored for any reason.
I. Electronically captured data will be used for billing purposes in the event a billing
copy of the airbill is not available at the time of billing.
J. You must furnish with your payment the invoice numbers to which your payment
applies. Payment should be sent using your remittance advice to one of the following:
(By FedEx Envelope)
FedEx Lockbox 360353
Room 154-0455
500 Ross Street
Pittsburgh, PA 15262
(By U.S. Postal Service)
Any customer not using electronic data interchange (EDI) or FedEx Billing Online
whose billing address is in CT, DC, DE, KY, MA, MD, ME, MI, NC, NH, NJ, NY, OH,
PA, PR, RI, SC, VA, VT or WV should mail payment and remittance detail to:
FedEx
P.O. Box 371461
Pittsburgh, PA 15250-7461
Any customer not using EDI or FedEx Billing Online whose billing address is in
AK, CO, IA, ID, IL, IN, KS, MN, MO, MT, ND, NE, NM, SD, WA, WI or WY should
mail payment and remittance detail to:
FedEx
P.O. Box 94515
Palatine, IL 60094-4515
AL, AR, FL, GA, LA, MS, OK, TN or TX should mail payment and remittance detail to:
FedEx
P.O. Box 660481
Dallas, TX 75266-0481
AZ, CA, HI, NV, OR or UT should mail payment and remittance detail to:
FedEx
P.O. Box 7221
Pasadena, CA 91109-7321
Customers who receive their invoices via EDI should mail their payment to:
FedEx ERS
P.O. Box 371741
Customers who receive their invoices via FedEx Billing Online should mail their
payment and remittance detail to:
FedEx Billing Online
P.O. Box 371599
K. Customers using an EDI format for invoicing are required to submit remittance data
electronically. Some invoice adjustment requests may also be transmitted electronically.
L. If you are interested in or have questions regarding any of our invoicing or payment
methods, contact your FedEx account executive or call Revenue Services at 1.800.GoFedEx
1.800.463.3339 (say “billing”), or access our internet application Manage My Account
at fedex.com.
M. Invoice Adjustments/Overcharges:
1.We reserve the right to audit airbills and shipments made via any means, including,
but not limited to, an electronic shipping device to verify service selection and
shipment weight. If the service selected or weight entered is incorrect, we may
make appropriate adjustments to the shipment charges at any time.
2. Default Billing. Senders are solely responsible for accurately completing all
sections of the airbill and for the entry of accurate shipment information into
any electronic shipping device. If you fail to provide or correctly enter this
information, you will be billed and agree to pay based on our estimate of the
number of packages transported and either the dimensional weight at the time
of billing or a standard default weight-per-package estimate, both of which will
be determined by us at our sole discretion. If no service is marked, we will send
your shipment via FedEx Priority Overnight or FedEx 1Day Freight, whichever
is applicable.
3.Our money-back guarantee policy governs and is the exclusive remedy for
requests for refunds or credits related to service failures. (See the Money-Back
Guarantee Policy section for applicable notice provisions and other conditions.)
If the money-back guarantee is suspended or revoked, there is no remedy.
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(Billing, cont.)
4.Requests for invoice adjustments due to an overcharge must be received within
60 days after the original invoice date (or ship date if prepaid by cash, check,
money order or credit card).
5.FedEx is not obligated to refund any overcharge or pay any other obligation
owed when your FedEx account is, or has been in the past, more than 60 days
past due.
6.If your account is more than 60 days past due, FedEx may, at its sole discretion,
apply any overcharge amounts or other overpayments it agrees are owed to you
against the oldest invoices.
7.You may request an invoice adjustment for reasons not related to a service
failure in the following ways:
a.Use our internet application FedEx Billing Online at fedex.com if you are a
registered user; or
b.Submit your request through the invoice adjustment feature at fedex.com; or
c.Submit the request in writing using the invoice adjustment form on the back
of your invoice. If your request exceeds the space available on the form, you
may submit your request via email using the formatted spreadsheet and email
address provided at fedex.com/us/account/invhome/other/eremit.html; or
d.Submit the request via our telephone invoice adjustment system at
1.800.GoFedEx 1.800.463.3339 (say “billing”). If you choose to submit your
request via the telephone invoice adjustment system, the request must
state the reason you believe an adjustment or refund is warranted and must
provide the following: the FedEx account number (if any); the FedEx tracking
number; and the date of shipment.
A partial payment against an invoice is not considered a request for invoice
adjustment or notice of a refund request.
8.If you choose to send your request for an invoice adjustment for non-servicerelated failure via FedEx or the U.S. Postal Service, please send it to:
FedEx
Revenue Services
3965 Airways Boulevard
Module G
Memphis, TN 38116
You may also send your request via fax to the FedEx toll-free fax service:
1.800.548.3020.
9.We will not be liable for any invoice adjustment unless you comply with the
notice requirements described above. The filing of a lawsuit against us does not
constitute compliance with these notice provisions.
For additional information or assistance regarding billing issues, contact Revenue
Services at 1.800.GoFedEx 1.800.463.3339 (say “billing”), 7 a.m. to 6 p.m. (CST), Monday
through Friday.
N. Additional Taxes. If a federal value-added, consumption or similar tax is applicable
to your shipment, we reserve the right to add that amount to your shipping charges
without notice. We pay any applicable federal excise tax on the air transportation
portion of our service.
O. The shipper and any other party who is liable for payment are responsible for all
reasonable costs incurred by FedEx in obtaining or attempting to obtain payment for
services rendered by us. Such costs include, but are not limited to, attorneys’ fees,
collection agency fees, interest and court costs.
P. At our sole discretion, FedEx may transfer and assign ownership of, and any rights
to collect, any and all charges due and payable to us.
Q. FedEx will charge for the category of service selected by the shipper, notwithstanding
any requests for a different delivery time or date, including but not limited to, requests
made by the recipient using FedEx Delivery Manager.
Cartage Agents
We provide pickup and delivery service to points within our primary service areas.
Service outside our primary service areas may be provided through cartage agents.
For more information, please call Customer Service at 1.800.GoFedEx 1.800.463.3339 or
Express Freight Customer Service at 1.800.332.0807.
A. Our delivery commitment time and money-back guarantee policy apply only to the
portion of the transportation handled directly by us (see the Money-Back Guarantee
Policy section). The delivery commitment time begins when the cartage agent tenders
the shipment to us and ends when a shipment is available for pickup by you or a cartage
agent. Our tender of a shipment to a cartage agent constitutes delivery of the shipment
by us for all purposes. Except as stated below for FedEx Express Freight shipments, we
are not responsible for service failures as a result of cartage agent pickups or deliveries.
B. For FedEx Express Freight shipments destined to extended service areas (H4, H5, H6)
and when FedEx arranges delivery by a cartage agent, our delivery commitment time
and money-back guarantee policy apply to both the portion of the transportation handled
directly by us and to the portion of the transportation handled by the cartage agent.
(See the Money-Back Guarantee Policy section.) For FedEx Express Freight shipments
originating in extended service areas (H4, H5, H6, H7) the delivery commitment time
begins when the cartage agent tenders the shipment to FedEx.
C. For FedEx Express Freight shipments destined to H7 extended service areas, our
delivery commitment time and money-back guarantee policy apply only to the portion
of the transportation handled directly by us. The delivery commitment time ends when
a shipment is available at the FedEx location for pickup by you or a cartage agent. We
are not responsible for service failures as a result of cartage agent pickups from, or
deliveries to, H7 extended service areas.
D. If you elect to make arrangements for pickup or delivery directly with a cartage
agent, you are responsible for all charges and fees assessed by the cartage agent.
The invoice you receive from us will reflect only our charges and fees.
E. A special handling fee applies; see Rates in the FedEx Service Guide.
F. Cartage agents are independent contractors. They are neither employees nor agents
of FedEx Express, and we are not responsible for any of their acts or omissions.
Claims
A. We must receive notice of a claim due to failure to properly collect or deliver
a C.O.D. payment within 21 calendar days after delivery of the shipment. We must
receive notice of a claim due to damage (visible or concealed), delay (including spoilage
claims) or shortage within 60 calendar days after delivery of the shipment. (See the
Money-Back Guarantee Policy section for the time period to request a refund or credit
of transportation charges due to a service failure.) We must receive notice of all other
claims, including, but not limited to, claims for nondelivery or misdelivery, within nine
months after the package was tendered to FedEx Express for shipment.
B. Notice of claims for which you are seeking more than US$100 must be in writing.
All claims must be made within the time limits set forth previously.
C. Your notice of claim must include complete shipper and recipient information, as
well as the FedEx tracking number, date of shipment, number of pieces, and shipment
weight. Failure to provide us with notice in the manner and within the time limits set
forth in paragraphs (A) through (B) will result in denial of your claim, and we will have
no liability or obligation to pay your claim. The filing of a lawsuit does not constitute
compliance with these notice provisions.
D. Written documentation supporting the amount of your claim must be delivered to
us within nine months after the package was tendered to FedEx Express for shipment.
Such documentation may include original purchase invoices, estimates or invoices
for repair, expense statements, appraisals, final confirmation screen if online order
with proof of payment, or other records. These documents must be verifiable to
our satisfaction.
E. We are not obligated to act on any claim until all transportation charges have
been paid. The claim amount may not be deducted from these charges or from any
outstanding balance owed to us.
F. FedEx reserves the right to inspect a damaged shipment on the recipient’s premises
as well as the right to retrieve the damaged package for inspection at a FedEx facility.
The terms and conditions applicable to the original shipment (including any declared
value) will govern the disposition of all claims in connection with the shipment, including
any claim relative to the retrieval, inspection or return of the package. When a package
is picked up for inspection, a receipt for the damaged package will be provided if
requested by the recipient. All of the original shipping cartons, packing and contents
must be made available for our inspection and retained until the claim is concluded.
G. Except in the case of concealed damage, receipt of the shipment by the recipient
without written notice of damage on the airbill is prima facie evidence that the shipment
was delivered in good condition.
H. We do not accept claims from customers whose packages were tendered to FedEx
through a package consolidator. (See the Package Consolidators [Including FedEx
Authorized ShipCenters] section.)
I. Shipment-status information is not intended or permitted to be used as the basis to
file a claim.
J. Only one claim can be filed in connection with a shipment. Acceptance of payment
of a claim shall extinguish any right to recover in connection with that shipment.
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(Claims, cont.)
K. When we resolve a claim by paying full value for a shipment, we reserve the right to
pick up the package for salvage, and all rights, title to, and interest in the package shall
vest with us.
L. You can file a claim in the following ways:
1.Submit claims online at fedex.com/us/claimsonline.
2.Send written claims, including the completed claim form and supporting
documentation, via the U.S. Postal Service or fax to:
FedEx Cargo Claims Department
P.O. Box 256
Fax: 1.877.229.4766
If you fax your completed claim form and supporting documentation, FedEx will
send you a confirmation letter by return fax.
3.Call customer service at 1.800.GoFedEx 1.800.463.3339 (say “claims”) to obtain
a case number for your claim, then complete a print copy of the claim form. You
may have to submit supporting documentation using FedEx Claims Online or the
mailing address or fax number listed above.
M. FAILURE TO COMPLY WITH ANY OF THE ABOVE CONDITIONS WILL RESULT IN THE
DENIAL OF YOUR CLAIM.
A. We offer a collect-on-delivery service consisting of transportation of packages,
collection of a payment instrument issued by or on behalf of the recipient and delivery
of a payment instrument to the shipper. The shipper is responsible for specifying on
the C.O.D. airbill, or in the appropriate field of the FedEx electronic shipping system or
third-party electronic shipping system, the amount (the C.O.D. amount) and the form of
payment to be collected. We do not offer a cash-on-delivery service.
B. If the shipper marks SECURED PAYMENT on the C.O.D. airbill, we will collect
a cashier’s check, official check or money order. If the shipper marks UNSECURED
PAYMENT, we will collect a personal check, certified check, cashier’s check, official
check, money order or company check. CASH, TRAVELER’S CHECKS, “COM” CHECKS,
CREDIT CARDS AND COUNTER CHECKS WILL NOT BE ACCEPTED IN PAYMENT OF ANY
C.O.D. AMOUNT. If no payment type is selected, an unsecured payment type will be
collected at the time of delivery.
C. Performance of the C.O.D. service does not make us the agent of the shipper for any
purpose whatsoever, including, but not limited to, completion of the sale of the goods by
the shipper to the recipient. If the recipient cannot be located or fails or refuses to pay
the C.O.D. amount via the requested instrument, the shipment will be returned to the
shipper, and no refund or credit of either the transportation charges or the C.O.D. charge
will be given.
D. Checks (including cashier’s, official, certified, business and personal checks) and
money orders for the C.O.D. amount will be collected at the shipper’s sole risk, including,
but not limited to, all risk of nonpayment, fraud and forgery. FedEx has no liability with
respect to any such instrument.
E. The maximum C.O.D. amount is US$50,000 per shipment. THE C.O.D. AMOUNT
IS NOT THE SAME AS, AND SHOULD NOT BE CONFUSED WITH, DECLARED VALUE.
(See the Declared Value and Limits of Liability section.)
F. The original transportation of packages, collection of the payment instrument and
delivery of the payment instrument are considered a single shipment. The terms and
conditions in the Declared Value and Limits of Liability section are applicable to all
C.O.D. shipments. If no value is declared, our maximum liability will be the lesser of the
C.O.D. amount or US$100. With respect to the C.O.D. shipment sent by a FedEx Express
Freight service, if no value is declared, our maximum liability is the greater of US$100
or US$1 per pound.
G. Our liability for loss, damage, delay, misdelivery, misinformation, nondelivery,
failure to collect the C.O.D. amount, failure to collect the specified form of payment,
collection of an instrument in the wrong amount, or failure or delay in delivering the
payment instrument is limited to the declared value, subject in every event to the
maximum declared-value limits and other limitations referenced above and in the
Declared Value and Limits of Liability section.
H. If the shipper sends more than one package on a single C.O.D. airbill, the total
declared value for all of the packages must be written in the appropriate airbill section.
Our maximum liability will be limited to the total value declared subject in every event
to the maximum declared-value limits and other limitations referenced above and in
the Declared Value and Limits of Liability section.
I. The payment instrument will be forwarded to the shipper via FedEx Standard
Overnight where available, and otherwise via FedEx 2Day, and will be directed to the
shipper’s address for the account number on which the C.O.D. shipment was shipped.
Return C.O.D. service from Hawaii may be delayed one day due to transit time.
J. Our money-back guarantee policy applies to transportation charges as well as to the
additional charge for C.O.D. service and is the exclusive remedy for refund or credit of
these charges in the event of a service failure. See the Money-Back Guarantee Policy
section for complete conditions and limitations. When the money-back guarantee is
suspended or revoked, there is no remedy.
K. If 20 percent or more of a sender’s C.O.D. shipments are refused, or a sender
requests changes to the C.O.D. amount for 10 percent or more of its C.O.D. shipments,
FedEx has the option to revoke any discounts applicable to the sender’s account without
notice (including discounts for non-C.O.D. shipments) and to impose a special handling
fee of US$30 per shipment.
L. C.O.D. transportation charges must be charged to the sender’s FedEx account number.
M. C.O.D. is not available for shipments rated with FedEx One Rate pricing.
Credit Terms
A. We do not provide individual consumer credit privileges.
B. As a condition of extending credit privileges, FedEx reserves the right to require
business customers to provide current financial information, agree to bank draft
arrangements for payment on account, provide a security deposit or provide a bank
letter of credit.
C. When credit privileges are extended, FedEx reserves the right to establish and
enforce a credit limit on your account. At our sole discretion, we may review and amend
a credit limit on your account.
D. The invoice date begins the credit term cycle, and payment is due within 15 days
from the invoice date. Failure to keep your FedEx account current will result in your
account being placed on cash-only status. This status may impair your ability to use our
services, delay your shipments, and may result in the loss of any applicable discounts.
E. IF THE ACCOUNT NUMBER TO BE BILLED IS NOT IN GOOD CREDIT STANDING,
THE PACKAGE MAY BE HELD OR STOPPED IN TRANSIT UNTIL YOU MAKE ALTERNATIVE
PAYMENT ARRANGEMENTS. THE MONEY-BACK GUARANTEE POLICY WILL NOT APPLY
IN SUCH CIRCUMSTANCES.
F. The shipper, and any other party who is liable for payment, is responsible for all
G. Credit privileges will not be restored until you have paid all past-due balances in
full and all costs, fees and expenses incurred by FedEx in collecting or attempting to
collect such balances. FedEx may require establishment of electronic funds transfer as
a prerequisite to credit restoration. FedEx may decline to restore credit privileges even
if all costs, fees and expenses are paid.
H. Customers requesting removal from cash-only status must contact the Recovery
Collections department at 1.800.506.7580.
I. At our sole discretion, we may apply payments made on your account to any unpaid
invoice issued on your account.
J. Requests for research or refunds of payment must be received within 60 days from
the date of payment.
Dangerous Goods
A. All packages containing dangerous goods must comply with the International Civil
Aviation Organization (ICAO) Technical Instructions for the Safe Transport of Dangerous
Goods by Air, the International Air Transport Association (IATA) Dangerous Goods
Regulations and, where applicable, Title 49 of the Code of Federal Regulations. Shippers
of dangerous goods, whether prepared under ICAO/IATA or 49CFR, must comply with
all FedEx Express variations listed in the current edition of the IATA Dangerous Goods
Regulations. The shipper is responsible for complying with all packing requirements and
appropriate marking and labeling of the package, documentation, as well as compliance
with applicable local, state, and federal laws, regulations, ordinances and rules. The
shipper is also responsible for ensuring the recipient complies with all applicable local,
state and federal laws, regulations, ordinances and rules for applicable hazard classes.
B. Shippers must comply with all applicable local, state and federal laws governing
packing, marking and labeling of shipments of blood and blood products, regardless of
whether they are infectious.
C. FedEx packaging may not be used to ship dangerous goods (including dry ice), with
the following exceptions: IATA Section II lithium batteries, which may be shipped in
FedEx boxes and tubes; and Biological Substance, Category B (UN 3373) shipments,
which may be shipped in the FedEx UN 3373 Pak, the FedEx Medium Clinical Box or
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the FedEx Large Clinical Box. Blood, urine and other specimens containing infectious
substances are considered dangerous goods and must not be shipped in the FedEx
Clinical Pak. The shipper assumes sole responsibility for compliance with all applicable
governmental regulations. For more information on FedEx guidelines, go to fedex.com/
packaging and read our brochures on packaging clinical samples and Biological
Substance, UN 3373 specimens.
D. Shipments containing dangerous goods are not eligible for FedEx Express return
options, except dry ice, which may be shipped using the FedEx Print Return Label and the
FedEx Email Return Label. FedEx Express dangerous goods surcharges are not assessed
on certain types of dangerous goods, and these may be shipped via FedEx Stamps. See
the Dangerous Goods section at fedex.com for a list of dangerous goods that are not
assessed a surcharge.
E. FedEx Express does not accept dangerous goods shipments prepared exclusively
for ground shipment.
F. FedEx is not required to add dry ice to packages in its system, nor to provide
re-icing services.
G. Common Fireworks (Division 1.4 explosives) will be accepted only with prior
approval from FedEx.
H. Lithium batteries (UN 3090) that are Primary Non-Rechargeable require pre-approval
to ship. This applies to IATA Section IA, Section IB and Section II lithium batteries. For
details, go to fedex.com and enter keyword “lithium batteries.” FedEx Express does not
accept waste batteries or batteries being shipped for recycling or disposal, including
damaged or defective batteries (see IATA variation FX–16).
I. FedEx may require shippers to hire a trained pack-and-ship vendor to resolve a
problem with an undeliverable dangerous goods shipment. If the recipient refuses a
package containing dangerous goods, or the package leaks or is damaged, it will be
returned to the shipper, if possible. If the shipper refuses to accept the returned shipment,
or it cannot be returned because of leakage or damage due to faulty packaging, the
shipper is responsible for and agrees to reimburse and otherwise indemnify FedEx for
all costs, fees and expenses it incurs in connection with the cleanup and disposal of the
package. The shipper agrees to indemnify FedEx for any and all costs, fees and expenses
FedEx incurs as a result of the shipper’s failure to comply with FedEx Dangerous Goods
shipping requirements.
J. We have the right to refuse any package with an odor or any package that is wet
or leaking. If a dangerous goods shipment damages or contaminates any property, the
shipper is solely responsible for and will reimburse and indemnify FedEx for any and
all costs, fees, and expenses it incurs in connection with the cleanup of such damage
or contamination.
K. Not all FedEx locations accept dangerous goods, and we reserve the right to refuse
dangerous goods at any location where they cannot be accepted in accordance with
applicable law. Dangerous goods shipments, including dry ice, are not accepted at
FedEx Express Drop Box locations, FedEx Office Print and Ship Center locations, FedEx
Authorized ShipCenter locations, or FedEx ShipSite locations (such as OfficeMax), except
as noted below. Biological Substance, Category B (UN 3373) shipments are not accepted
at FedEx Office Print and Ship Center locations, FedEx Authorized ShipCenter locations,
or FedEx ShipSite locations. Biological Substance, Category B (UN 3373) shipments may
be placed in FedEx Express Drop Boxes, including drop boxes located at FedEx Office
Print and Ship Center locations; they are not, however, accepted at drop boxes located
at FedEx ShipSite locations. FedEx Express shipments containing IATA Section II lithium
batteries are accepted at FedEx Office Print and Ship Center locations and may be placed
in FedEx Express Drop Boxes.
L. The shipper must provide all required information and complete all boxes pertaining
to dangerous goods on the FedEx airbill. Shippers utilizing electronic systems to ship
dangerous goods must select, as appropriate to the electronic system, the special
services, handling or flag to indicate that their shipment contains dangerous goods.
M. Note: We are required by law to report improperly declared or undeclared
shipments of dangerous goods to the U.S. Department of Transportation (DOT). The
shipper may be subject to fines and penalties under applicable law. The DOT/Federal
Aviation Administration (FAA) requires every shipper to have job-specific dangerous
goods training prior to tendering a dangerous goods shipment to FedEx or another air
carrier. When individuals tender a shipment containing dangerous goods it must be
properly classified, packaged, marked, labeled and identified as dangerous goods, and
include the correct dangerous goods documentation.
N. Dangerous goods may not be rerouted to an address other than the original
intended-recipient’s address provided by the shipper. (Note: Shipments may be made
available as hold for pickup at permissible locations or be returned to the sender.)
O. We are required to maintain proper segregation of incompatible dangerous goods
on all vehicles and aircraft. This necessity may cause the shipment to move on the next
available truck route or flight on which proper segregation can be maintained.
P. Accessible dangerous goods can be shipped via FedEx First Overnight Freight and
FedEx 1Day Freight to and from primary service areas only. Inaccessible dangerous goods
can be shipped via FedEx First Overnight Freight, FedEx 1Day Freight, FedEx 2Day Freight
and FedEx 3Day Freight to and from primary and extended service areas.
Q. For more information, see Shipping Dangerous Goods via FedEx Express at
fedex.com/dangerousgoods. If you have questions regarding shipments of dangerous
goods, you may call 1.800.GoFedEx 1.800.463.3339 and say “dangerous goods” to
connect to our Dangerous Goods/Hazardous Materials Hotline for assistance (outside
the U.S. call 1.901.434.3200).
A. The declared value of any package represents our maximum liability in connection
with a shipment of that package, including, but not limited to, any loss, damage,
delay, misdelivery, nondelivery, misinformation, any failure to provide information, or
misdelivery of information relating to the shipment. It is the shipper’s responsibility to
prove actual damages. Exposure to and risk of any loss in excess of the declared value
is assumed by the shipper. You may transfer this risk to an insurance carrier of your
choice through the purchase of an insurance policy. Contact an insurance agent or
broker if you desire insurance coverage. WE DO NOT PROVIDE INSURANCE COVERAGE
OF ANY KIND.
B. With respect to U.S. express package services, unless a higher value is declared
and paid for, our liability for each package is limited to US$100. For each package
exceeding US$100 in declared value, an additional amount will be charged for each
US$100 in value or fraction thereof. See Rates in the FedEx Service Guide for details.
C. With respect to FedEx Express Freight services, unless a higher value is declared
and paid for, our liability for each piece (single handling unit) is limited to US$100 or
US$1 per pound, whichever is greater. When the declared value exceeds the greater
of US$100 or US$1 per pound per shipment, an additional amount will be charged for
each US$100 (or fraction thereof) of additional declared value. See Rates in the FedEx
Service Guide for details.
D. Except as limited below, the maximum declared value per package in any FedEx First
Overnight, FedEx Priority Overnight, FedEx Standard Overnight, FedEx 2Day A.M., FedEx
2Day or FedEx Express Saver shipment is US$50,000. The maximum declared value per
shipment for FedEx SameDay is US$2,000.
E. Except as limited below, the maximum declared value per piece (single handling unit)
in any FedEx First Overnight Freight, FedEx 1Day Freight, FedEx 2Day Freight or FedEx
3Day Freight shipment is US$50,000.
F. Shipments (packages or freight) containing all or part of the following items are
limited to a maximum declared value of US$1,000:
1.Artwork, including any work created or developed by the application of skill,
taste or creative talent for sale, display or collection. This includes, but is not
limited to, items (and their parts) such as paintings, drawings, vases, tapestries,
limited-edition prints, fine art, statuary, sculpture and collector’s items.
2.Film, photographic images (including photographic negatives), photographic
chromes and photographic slides.
3.Any commodity that by its inherent nature is particularly susceptible to damage
or the market value of which is particularly variable or difficult to ascertain.
4.Antiques, or any commodity that exhibits the style or fashion of a past era and
whose history, age or rarity contributes to its value. These items include, but are
not limited to, furniture, tableware and glassware.
5.Glassware, including, but not limited to, signs, mirrors, ceramics, porcelains, china,
crystal, glass, framed glass, and any other commodity with similarly fragile qualities.
6. Plasma screens.
7.Jewelry, including, but not limited to, costume jewelry, watches and their parts,
mount gems or stones (precious or semiprecious), industrial diamonds, and
jewelry made of precious metal.
8.Furs, including, but not limited to, fur clothing, fur-trimmed clothing and fur pelts.
9.Precious metals, including, but not limited to, gold and silver bullion or dust,
precipitates, or platinum (except as an integral part of electronic machinery).
10. S tocks, bonds, cash letters or cash equivalents, including, but not limited to, food
stamps, postage stamps (not collectible), traveler’s checks, lottery tickets, money
orders, gift cards and gift certificates, prepaid calling cards (excluding those that
require a code for activation), bond coupons, and bearer bonds.
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(Declared Value and Limits of Liability
[Not Insurance Coverage], cont.)
11. Collector’s items such as coins, stamps, sports cards, souvenirs and memorabilia.
12. Guitars and other musical instruments that are more than 20 years old, and
customized or personalized musical instruments.
13. Scale models (including, but not limited to, architectural models and dollhouses)
and prototypes.
G. The maximum declared value for the contents of any FedEx Envelope or FedEx Pak
is US$500. Goods with a value (actual or declared) exceeding US$500 should not be
shipped in a FedEx Envelope or FedEx Pak. (This limitation does not apply to items
shipped in the FedEx Clinical Pak or FedEx UN 3373 Pak.)
H. When the shipper sends more than one package on an airbill, the total declared
value for all the packages moving on the airbill must be written in the appropriate
section of the airbill. Our liability will be limited to the total declared value (not to
exceed the per-package limit of US$500 or US$50,000 or the per-shipment limit of
US$2,000, as described in this section). The declared value for each package will be
determined by dividing the total declared value by the number of packages on the airbill
unless you provide verifiable evidence supporting a different allocation.
I. If a multiple-piece shipment is tendered to FedEx skidded and shrinkwrapped as one
single handling unit, the maximum declared value for that single unit is US$50,000 and
not US$50,000 per package contained within that multiple-piece shipment.
J. The maximum declared value we offer for shipments tendered to FedEx using FedEx
Stamps purchased from anyone other than FedEx is US$100.
K. The maximum declared value for FedEx Print Return Label and FedEx Email Return
Label shipments is US$1,000 for FedEx First Overnight, FedEx Priority Overnight, FedEx
Standard Overnight, FedEx 2Day A.M. and FedEx 2Day, and US$50,000 for FedEx 2Day
Freight and FedEx 3Day Freight. The maximum declared value for FedEx ExpressTag
shipments is US$50,000. We are not liable for any damage to a shipment or any claim
arising out of the use of a return option unless the shipment was lost during delivery or
there was visible damage noted by the FedEx courier at the time of delivery. We are not
liable for any concealed damage to items returned using FedEx Print Return Label, FedEx
Email Return Label, FedEx ExpressTag or FedEx Stamps. Receipt of the shipment by the
recipient without notice of damage on delivery is prima facie evidence that the shipment
was delivered in good condition. Our liability for any loss or damage will not exceed
the actual amount of the damage or the declared-value amount, whichever is lower.
All other terms and conditions related to FedEx Express claims regulations apply for
shipments sent via a FedEx return option.
L. ANY EFFORT TO DECLARE A VALUE IN EXCESS OF THE MAXIMUMS ALLOWED
IN THE FEDEX SERVICE GUIDE IS NULL AND VOID. OUR ACCEPTANCE FOR CARRIAGE
OF ANY SHIPMENT BEARING A DECLARED VALUE IN EXCESS OF THE ALLOWED
MAXIMUMS DOES NOT CONSTITUTE A WAIVER OF ANY PROVISION OF THE FEDEX
SERVICE GUIDE AS TO SUCH SHIPMENT.
M. REGARDLESS OF THE DECLARED VALUE OF A PACKAGE, OUR LIABILITY FOR LOSS,
DAMAGE, DELAY, MISDELIVERY, NONDELIVERY, MISINFORMATION, ANY FAILURE TO
PROVIDE INFORMATION, OR MISDELIVERY OF INFORMATION, WILL NOT EXCEED A
SHIPMENT’S REPAIR COST, ITS DEPRECIATED VALUE OR ITS REPLACEMENT COST,
WHICHEVER IS LESS.
N. The shipper is responsible for accurately completing the airbill or other shipping
documents, including completion of the declared-value section. We cannot honor
requests to change the declared-value information on the airbill.
O. See the Liabilities Not Assumed section for other limitations and exclusions on
our liability.
P. Additional restrictions may apply to a shipment if sent pursuant to an airline
interline agreement.
Q. In the event that FedEx Office procures, accepts tender of, performs, or otherwise
undertakes the transportation, delivery or release of a package by FedEx Express,
whether directly or indirectly, FedEx Office shall have the benefit of every right, defense,
limitation and liberty of whatsoever nature contained in these terms and conditions or
otherwise available to FedEx Express as if such provision were expressly for its benefit.
FedEx offers Delivery Signature Options for shippers. Not available for all shipments or
to all destinations.
A. Indirect Signature Required. FedEx will obtain a signature in one of three ways:
1.From someone at the delivery address; or
2.From a neighbor, building manager or other person at a neighboring address; or
3.The recipient can sign a FedEx door tag or utilize FedEx Delivery Manager to
authorize release of the package without anyone present.
If delivery cannot be completed in these ways, FedEx may reattempt delivery.
B. Direct Signature Required. FedEx will obtain a signature from someone at the
delivery address. If no one is at the address, FedEx may reattempt delivery.
C. Adult Signature Required. FedEx will obtain a signature from someone at least
21 years old (government-issued photo identification required) at the delivery address.
If there is no eligible recipient at the delivery address, FedEx may reattempt delivery.
D. Shipments to residential addresses may be released without obtaining a signature.
If you require a signature for a residential shipment, select one of the Delivery
Signature Options.
E. Indirect Signature Required is not available for shipments to nonresidential addresses.
F. Choosing a delivery signature option overrides a signature release. (See the
Signature Release section.)
G. FedEx will assess the delivery signature charge if the shipper requests the Delivery
Signature Option, even if a signature is not obtained, the option requested is not
available or FedEx is unable to provide a copy of the signature obtained at delivery.
H. Also see the Liabilities Not Assumed, Pickup and Delivery, and Routing and
Rerouting sections.
Transportation charges may be assessed based on dimensional weight, which is a
volumetric standard. Dimensional-weight pricing is applicable on a per-package or
per-shipment basis to all shipments in customer packaging. FedEx packaging may also
be subject to dimensional-weight pricing. If the dimensional weight exceeds the actual
weight, charges based on the dimensional weight will be assessed. Customers who fail
to apply the dimensional-weight calculation to a package may be assessed dimensionalweight charges from FedEx. See the Dimensional Weight description in the Fees and
Other Shipping Information section of the FedEx Service Guide for additional details.
Pieces weighing less than 151 lbs. that exceed 165 inches in length and girth combined
(“extra-large” packages) may be accepted as FedEx Express Freight U.S. shipments.
These pieces do not have to be palletized (skidded), stackable or forkliftable. Minimum
billable weight is 151 lbs. regardless of actual weight.
The length and girth of a package is length plus (2 times the height) plus (2 times
the width). If the dimension includes a fraction, a fraction of one-half or greater will be
rounded up to the next whole number; less than one-half will be rounded down to the
next whole number.
Firearms
A. FedEx Express will transport and deliver firearms as defined by the United States
Gun Control Act of 1968, between areas served in the U.S., but only between:
1.Licensed importers; licensed manufacturers; licensed dealers; licensed collectors;
law enforcement agencies of the U.S. or any department or agency thereof; and
law enforcement agencies of any state or any department, agency or political
subdivisions thereof; or
2.Where not prohibited by local, state and federal law, from individuals to licensed
importers, licensed manufacturers or licensed dealers (and return of same).
B. If your shipment contains firearms, select the Direct Signature Required or Adult
Signature Required Delivery Signature Option, depending on the requirements of your
shipment. See the Delivery Signature Options section for details. Firearms shipments
are not eligible for signature release or indirect delivery.
C. Firearms must be shipped via FedEx Priority Overnight service. FedEx Express cannot
ship or deliver firearms C.O.D. Firearms shipments cannot be placed in a FedEx Express
Drop Box.
D. Upon presenting the package for shipment, the person tendering the shipment to
FedEx Express is required to notify FedEx Express that the package contains a firearm.
The outside of the package must not be marked, labeled or otherwise identify that the
package contains a firearm.
E. The shipper and recipient must be of legal age as identified by applicable law.
F. The shipper and recipient are required to comply with all applicable government
regulations and laws, including those pertaining to labeling. The Bureau of Alcohol,
Tobacco, Firearms and Explosives can provide assistance.
G. FedEx Express will transport ammunition when packed and labeled in compliance
with local, state and federal law, and the Dangerous Goods section of this Service
Guide. Ammunition is an explosive and must be shipped separately as dangerous goods.
You agree not to ship loaded firearms or firearms with ammunition in the same package.
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Fuel Surcharge
We reserve the right to assess fuel and other surcharges on shipments without notice.
The duration and amount of any surcharge will be determined at our sole discretion.
By tendering your shipment to FedEx, you agree to pay the surcharges, as determined
by FedEx. The fuel surcharge rate, if applicable, is available on fedex.com.
We may, at our sole discretion, open and inspect any shipment without notice.
FEDEX EXPRESS WILL NOT BE LIABLE FOR ANY DAMAGES IN EXCESS OF THE
DECLARED VALUE OF A SHIPMENT, WHETHER OR NOT FEDEX EXPRESS KNEW OR
SHOULD HAVE KNOWN THAT SUCH DAMAGES MIGHT BE INCURRED.
In no event shall FedEx Express, including, without limitation, agents, contractors,
employees and affiliates, be liable for any special, incidental or consequential damages,
including, without limitation, loss of profits or income, whether or not FedEx Express had
knowledge that such damages might be incurred.
We will not be liable for, nor will any adjustment, refund or credit of any kind be
given as a result of, any loss, damage, delay, misdelivery, nondelivery, misinformation or
any failure to provide information, except such as may result from our sole negligence.
We will not be liable for, nor will any adjustment, refund or credit of any kind be given
as a result of, any loss, damage, delay, misdelivery, nondelivery, misinformation or
failure to provide information caused by or resulting in whole or in part from:
A. The act, default or omission of any person or entity, other than FedEx, including
those of any local, state or federal government agencies.
B. The nature of the shipment, including any defect, characteristic or inherent vice of
the shipment.
C. Your violation of any of the terms and conditions contained in the FedEx Express
Terms and Conditions, as amended or supplemented, or on an airbill, including, but not
limited to, the improper or insufficient packing, securing, marking and addressing of
shipments, or use of an account number not in good credit standing, or failure to give
notices in the manner and time prescribed.
D. Perils of the air, public enemies, criminal acts of any person(s) or entities, including,
but not limited to, acts of terrorism, public authorities acting with actual or apparent
authority, authority of law, local disputes, civil commotion, hazards incident to a state of
war, local or national weather conditions, national or local disruptions in air or ground
transportation networks (as determined solely by us), strikes or anticipated strikes (of any
entity, including, but not limited to, other carriers, vendors or suppliers), labor disruptions or
shortages caused by pandemic conditions or other public health event or circumstances,
natural disasters (earthquakes, floods and hurricanes are examples of natural disasters),
conditions that present a danger to our personnel, and disruption or failure of
communication and information systems (including, but not limited to, our systems).
E. Our compliance or noncompliance with verbal or written delivery instructions from
the sender, recipient or persons claiming to represent the shipper or recipient, including
requests made by the recipient for delivery options using FedEx Delivery Manager.
F. Our compliance or noncompliance with any request to intercept a shipment in transit,
or to prevent delivery.
G. Damage or loss of articles packaged and sealed by the sender or by person(s)
acting at the sender’s direction, provided the seal is unbroken at the time of delivery,
the package retains its basic integrity, and the recipient accepts the shipment without
noting the damage on the delivery record.
H. Erasure of data from or the loss or irretrievability of data stored on magnetic
tapes, files or other storage media, or erasure or damage of photographic images or
soundtracks from exposed film.
I. The loss of any personal or financial information including, but not limited to, social
security numbers, dates of birth, driver’s license numbers, credit card numbers and
financial account information.
J. Our inability to provide a copy of the delivery record or a copy of the signature
obtained at delivery.
K. Our failure to honor package-orientation graphics (e.g., “up” arrows, “this end up”
markings), “fragile” labels or other special directions concerning packages.
L. Your failure to ship goods in packaging approved by us prior to shipment where such
prior approval is recommended or required.
M. The shipment of fluorescent tubes, neon lighting, neon signs, X-ray tubes, laser
tubes, light bulbs, quartz crystal, quartz lamps, glass tubes such as those used for
specimens, and glass containers such as those used in laboratory test environments.
N. Your use of an incomplete, inaccurate or invalid FedEx account number or your
failure to provide a valid FedEx account number in good credit standing in the billing
instructions on shipping documentation.
O. Our failure to notify you of any delay, loss or damage in connection with your
shipment or any inaccuracy in such notice.
P. Performance of any services will not constitute FedEx as the shipper’s or anyone’s
agent for any purpose.
Q. Damage to briefcases, luggage, garment bags, aluminum cases, plastic cases or
other items when not enclosed in outer packaging, or other general shipping containers
caused by adhesive labels, soiling or marking incidental to transportation.
R. The shipment of perishables, unless shipped in accordance with the Perishables
section of these terms and conditions.
S. The shipper’s failure to provide accurate delivery address information.
T. Shipments of any plants and plant materials, ostrich or emu eggs, or live fish.
U. The shipment of any alcoholic beverages or firearms if you fail to comply with the
applicable terms and conditions.
V. Damage to computers, or any components thereof, or any electronic equipment when
shipped in any packaging other than:
1.The manufacturer’s original packaging, which is undamaged and has retained a
good, rigid condition.
2.Packaging that is in accordance with the FedEx packaging guidelines available
online at fedex.com/packaging.
3. FedEx laptop packaging, for shipments of laptop computers.
4.FedEx small electronic device packaging, for shipments of cell phones, handheld
computers, MP3 players and similar items.
5.FedEx tablet packaging, for shipments of tablet computers.
W. Any shipment containing a prohibited item. (See the Prohibited Items section.)
X. Our provision of packaging, advice, assistance or guidance on the appropriate
packaging of shipments unless such advice, assistance or guidance has been approved
in writing by FedEx Packaging Design and Development and the writing expressly
accepts liability in the event of a damaged shipment.
Y. Failing to meet our delivery commitment for any shipments with an incomplete or
incorrect address. (See the Undeliverable Shipments section.)
Z. Failing to deliver or not attempting to deliver a package within the delivery
commitment time, if the shipper or recipient requested a later delivery or informed
FedEx that the recipient location is closed during the originally scheduled delivery time.
AA.The failure to properly designate a delivery address as a Residential Delivery or
Commercial Delivery, including delivery addresses that were processed through any
address verification function or program.
BB.Failing to obtain the signature option requested for shipments using FedEx Delivery
Signature Options. (See the Delivery Signature Options section.)
CC. Any package where FedEx records do not reflect that the package was tendered
to FedEx by the shipper.
DD.The shipper’s failure to delete all shipments entered into a FedEx self-invoicing
system, internet shipping device or any other electronic shipping method used to ship
a package, when the shipment is not tendered to FedEx. If you fail to do so and seek
a refund, credit or invoice adjustment, you must comply with the notice provisions
in Invoice Adjustments/Overcharges in the Billing section. FedEx is not liable for any
refund, credit or adjustment unless you comply with those notice provisions.
EE. Damages indicated by any shockwatch, tiltmeter or temperature instruments.
FF. Shipments released without obtaining a signature at residential addresses.
(See the Delivery Signature Options and Signature Releases sections.)
GG.Shipments released without obtaining a signature at nonresidential addresses
when release has been authorized by the shipper or recipient. (See the Delivery
Signature Options section.)
HH.Loss or damage to alcohol shipments unless an approved packaging type is used
or FedEx Packaging Design and Development has preapproved your packaging prior to
shipment. See the Alcoholic Beverages section for further information.
II. Dangerous-goods shipments that the shipper did not properly declare, including
proper documentation, markings, labels and packaging. FedEx Express will not pay a
claim on undeclared or hidden dangerous goods and the FedEx Money-Back Guarantee
does not apply.
JJ. FedEx will not be liable for the failure to provide any services or service options
where our records do not reflect that the services or service options were selected by
the shipper.
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Any right you might have to damages, refunds, credits, recovery of reliance interests,
disgorgement, restitution, injunctive relief, declaratory relief or any other legal or
equitable relief whatsoever against us under any cause of action arising from the
transportation of any package pursuant to the FedEx Service Guide shall be extinguished
unless you file an action within one year from the date of delivery of the shipment or
from the date on which the shipment should have been delivered.
Any right that you might have to damages, refunds, credits, recovery of reliance
interests, disgorgement, restitution, injunctive relief, declaratory relief or any other legal
or equitable relief whatsoever against us under any cause of action arising from the
unless you first comply with all applicable notice periods and requirements in these terms
and conditions including, but not limited to, the periods and requirements for providing
notice under the Billing, Claims and Money-Back Guarantee Policy sections. You and
we understand that timely and complete compliance with such notice periods and
requirements is a contractual condition precedent to your right to any relief whatsoever,
and you must plead compliance with those conditions precedent on the face of any
complaint that you file against us. You and we agree that FedEx cannot be considered to
have breached any obligation to you unless or until we wrongfully deny a claim submitted
to us pursuant to the notice periods and requirements contained in these terms and
conditions. Finally, you and we agree that you will comply with applicable notice periods
and requirements even if you believe that such compliance will not result in relief from us
or if you lack knowledge regarding whether such compliance will result in relief from us.
You agree that you will not sue us as a class plaintiff or class representative, join as
a class member, or participate as an adverse party in any way in a class-action lawsuit
against us. Nothing in this paragraph, however, limits your rights to bring a lawsuit as an
individual plaintiff.
To the extent that any court finds that state rather than federal law applies to any
provision of this contract, the controlling law is the substantive law of the state in which
you tendered your shipment to us.
The performance of any services does not make us an agent of the shipper or any
third party for any purpose.
Live Animals and Ornamental Marine Life
(Including Live Fish)
FedEx Express does not accept live-animal shipments as part of its regular-scheduled
service and does not transport household pets such as dogs, cats, birds and hamsters.
FedEx Express may accept certain shipments of live animals such as horses, livestock
and zoo animals (to and from zoo locations only) on an exception basis if approved and
coordinated by the FedEx Live Animal Desk (call 1.800.405.9052).
If approved by FedEx, we may accept non-venomous reptiles, amphibians, live/
tropical fish and beneficial insects on an exception basis under the following conditions:
1. Shipments must be from a business to a business (from a breeder to a pet store,
for example).
2. The shipper must have its packaging tested and pre-approved by FedEx Packaging
Design and Development for the type of animal being shipped. Call 1.800.633.7019
for assistance. It is the responsibility of the shipper to adequately package
shipments for all temperature extremes and handling conditions.
Contact your FedEx account executive for details and additional requirements.
We offer a money-back guarantee for our services. This guarantee can be suspended,
modified or revoked at our sole discretion without prior notice to you.
A. Money-Back Guarantee. At our option, we will, upon request, either refund or
credit your transportation charges in the event of a service failure (which means delivery
of your package 60 seconds or more after the published delivery commitment time for
the selected service and destination, except as otherwise described in these terms
and conditions). This money-back guarantee is your exclusive remedy in the event of a
service failure for the recovery of all or any portion of the FedEx charges for a shipment.
If the money-back guarantee is suspended, there is no remedy or recovery of charges
for a service failure. There are no delivery commitments for shipments on which the
money-back guarantee is suspended.
B.Limitations. The following limitations apply:
1.Credits for transportation charges will be applied to the payer’s account only, and
refunds will be made payable to the payer only.
2.Only one refund or credit is permitted per package. In the case of multiple-piece
shipments, the money-back guarantee applies to each package in the shipment. If
a service failure occurs for any package within the shipment, a refund or credit will
be given only for the portion of the transportation charges applicable to that package.
3.The money-back guarantee for package services destined for areas outside our
primary service areas applies only to the portion of the transportation provided
directly by us. The money-back guarantee for FedEx Express Freight services destined
for areas outside our primary service areas applies to the portion of the transportation
provided directly by us and may also apply to the portion of the transportation
provided by the cartage agent (see the Cartage Agent section for details).
4.Shipments scheduled for delivery on a holiday will be delivered the next
business day. Observance of local holidays (e.g., Mardi Gras, St. Patrick’s Day)
may cause delivery delays. In both circumstances, the delivery commitment for
application of the money-back guarantee policy will be extended for a period
equal to the length of the holiday.
5.If a delivery later than the original delivery commitment time is requested by
the shipper or recipient before the first delivery attempt is made, the delivery
commitment time for application of the money-back guarantee policy will be
adjusted to account for the requested delivery date and/or time.
6.If the shipper or recipient informed FedEx that the recipient location is closed on
a certain day or at a certain time, the delivery commitment time for application
of the money-back guarantee policy will be the next business day at the delivery
commitment time for the service originally selected.
C.Exceptions. FedEx will not be obligated to refund or credit your transportation
charges if:
1.We provide you with proof of timely delivery, consisting of the date and time of
delivery and, if applicable, the name of the person who signed for the shipment, or
service-exception information reflecting that the failure to deliver timely resulted
from circumstances described under the Liabilities Not Assumed section.
2.The service failure resulted, in whole or in part, from any of the circumstances
described under the Liabilities Not Assumed section.
3.The payer’s FedEx account number was not in good credit standing, or payment
instructions were invalid, and delivery was delayed until payment arrangements
were secured.
4.The shipment was scheduled for delivery on the Wednesday immediately prior
to Thanksgiving via any FedEx Express U.S. or FedEx Express Freight U.S. service,
and was delivered within 90 minutes of the published delivery commitment time
for the selected service and destination.
5.The shipment was scheduled for delivery during the seven calendar days before
Christmas Day via any FedEx Express U.S. or FedEx Express Freight U.S. service,
and was delivered by the end of the day on the published delivery commitment
date for the selected service and destination.
6.The shipment was rerouted from the delivery address to a Hold at FedEx
Location address.
7.The shipment was undeliverable or returned.
8.The shipment contained dangerous goods or dry ice.
9.The shipment was delayed due to an incorrect address or ZIP code or the
unavailability or refusal of an appropriate or eligible person to accept delivery
or sign for the package.
10.The shipment was delayed due to security or other regulatory delays, including
permanent, regular, or daily security procedures at the recipient location.
D. Refund or Credit Requests. To qualify for a refund or credit due to a service
failure, you must notify us of the service failure and request a refund or credit of your
transportation charges in compliance with the conditions listed below. If you do not
comply with these conditions, you are not entitled to receive a refund or credit and
cannot recover compensation for a service failure in any lawsuit.
1.You may request a refund or credit of transportation charges due to a service
a. U
se our internet application FedEx Billing Online at fedex.com if you are a
registered user; or
b. S ubmit your request through the invoice adjustment feature at fedex.com; or
c. S ubmit the request via our telephone invoice adjustment system at
1.800.GoFedEx 1.800.463.3339 (say “billing”).
d. F or FedEx SameDay or FedEx SameDay Freight requests, submit your request
via our telephone billing option at 1.800.399.5999.
Note: Requests for a refund of FedEx Delivery Manager delivery-option fees
must be made by the recipient online at fedex.com/billingadjustment. See FedEx
Delivery Manager Terms in the fedex.com Terms of Use.
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(Money-Back Guarantee Policy, cont.)
2.Your notification of a service failure must include your FedEx account number, if
any; the FedEx tracking number; and the date of the shipment.
3.All requests for refund or credit of transportation charges must be received via
one of the approved channels within 15 calendar days of the invoice date or
within 15 calendar days from the ship date if you are paying by credit card or
in advance by cash, check or money order.
4.A partial payment against an invoice is not considered a request for invoice
adjustment or notice of a refund request. A notification of the reason for an
unpaid charge with your payment is not considered a request for an invoice
adjustment or notice of a refund request if the reason relates to a service failure.
Oversize Packages
The maximum limits for FedEx Express U.S. packages are 150 lbs. and 119 inches in
length and 165 inches in length and girth. Packages that weigh 150 lbs. or less and
exceed 108 inches in length or 130 inches in length and girth will be considered “oversize”
packages. Oversize packages will be rated based on the greater of the package’s actual
rounded weight or dimensional weight. In addition, an oversize charge will apply; see
Rates in the FedEx Service Guide.
Packages that exceed 119 inches in length and 165 inches in length and girth may be
refused or, if found in the express package network, may be considered for transportation
at our sole discretion. These packages also will be rated based on the greater of the
package’s actual rounded weight or dimensional weight, and an oversize charge will apply.
The length and girth of a package is length plus (two times the height) plus (two
times the width). If the dimension includes a fraction, a fraction of one-half or greater
will be rounded up to the next whole number; less than one-half will be rounded down
to the next whole number.
Overweight Packages
If a package weighing more than 150 lbs. is incorrectly marked on the airbill or entered
into any electronic shipping device as either FedEx First Overnight, FedEx Priority
Overnight, FedEx Standard Overnight, FedEx 2Day A.M., FedEx 2Day or FedEx Express
Saver, then we may audit and correct the service to an available FedEx Express Freight
service. Terms and conditions of the applicable FedEx Express Freight service will apply.
If a package weighing more than 150 lbs. is inadvertently tendered for FedEx First
Overnight, FedEx Priority Overnight, FedEx Standard Overnight, FedEx 2Day A.M., FedEx
2Day or FedEx Express Saver, an additional charge of US$2 per pound will be assessed
for each pound in excess of 150 lbs. If a package weighing more than 150 lbs. is
inadvertently tendered for FedEx Priority Overnight or FedEx 2Day to or from Puerto
Rico, an additional charge of US$2.25 per pound will be assessed for each pound in
excess of 150 lbs.
(Including FedEx Authorized ShipCenters)
Consolidators are responsible for complying with all applicable requirements including, but
not limited to, requirements for shipping dangerous goods and complying with customs and
other legal requirements applicable to packages tendered for international transportation.
If you tender packages to a consolidator instead of to us directly, the following
limitations apply:
A. Consolidators are not agents of FedEx, and we are not responsible for any errors
or omissions made by them.
B. Inquiries or claims regarding shipments tendered to a consolidator must be directed
to the consolidator. We cannot assist the shipper, recipient or third party in these
situations, nor do we have any liability for lost, damaged or delayed shipments. The
consolidator is the shipper in such cases.
C. Consolidators may submit claims for refunds or credits for shipping charges under
the money-back guarantee policy. Neither the customer who tendered the package to
the consolidator nor the recipient is eligible for refunds or credits under the money-back
guarantee policy.
D. In order for a consolidator to receive packaging from FedEx, the consolidator must
first enter into a Packaging and Pricing Agreement or a FedEx Authorized ShipCenter
Agreement with FedEx.
E. Consolidators set their own rates for FedEx shipping. They may charge FedEx Retail
Rates for FedEx shipping services.
F. Inquiries regarding shipments paid for at a FedEx Authorized ShipCenter (FASC) must
be directed to the FASC.
G. FedEx assumes no liability, other than to the FASC, for lost, damaged or delayed
shipments paid for at an FASC, as the FASC is the shipper of these packages. FASCs
are independently owned and operated businesses. See the FASC representative for
information regarding rates and services and the terms and conditions of carriage.
FASCs are not agents of FedEx.
A. You must comply with all applicable local, state and federal laws, including those
governing packing, marking and labeling for all shipments.
B. All packages must be prepared and packed by the shipper for safe transportation
with ordinary care in handling in an express-transportation environment. Any articles
susceptible to damage as a result of conditions that may be encountered in transportation,
such as changes in temperature or atmospheric pressure, must be adequately protected
by proper packaging. Each shipment must be legibly and durably marked with the name,
address and ZIP code of both the shipper and the recipient. Packages cannot be wrapped
in kraft paper.
C. You must use FedEx packaging or new corrugated boxes in good, rigid condition
large enough to allow cushioning of contents on the top, bottom and sides. For guidelines
on packaging specific commodities go to fedex.com/packaging. Items that cannot be packed
into cartons (such as auto tail pipes, mufflers, tires and rims) must have all sharp edges
and protrusions wrapped, and the address label must be secured using the tie-on tag or
the tire/crate label provided by FedEx (or you may secure it by wrapping pressure-sensitive
tape completely around the object). Briefcases, luggage, garment bags, aluminum cases,
plastic cases, computer cartons or similar types of items whose outer finish might be
damaged by adhesive labels, soiling, marking or other types of surface damage that
is normal with ordinary care in handling should be placed in a protective container for
shipment. Casters, wheels and rollers must be removed or packaged.
D. FedEx Express Saver shipments cannot use the FedEx Small Box, FedEx Medium
Box, FedEx Large Box, FedEx Extra Large Box or FedEx Tube, unless rated with FedEx
One Rate pricing.
E. Expanded polystyrene foam coolers must be shipped inside a sturdy outer
container unless tested and approved for acceptance by FedEx Packaging Design
and Development. Information on how to submit your packaging for testing is available
at fedex.com/packaging. Expanded polystyrene foam coolers containing blood, urine
and other non-infectious liquid clinical specimens must be shipped inside a sturdy
outer packaging.
F. If a shipment is refused by the recipient, leaks or is damaged, the shipment will be
returned to the sender if possible. If the sender refuses to accept the returned shipment
or it cannot be returned because of leakage, or damage due to faulty packaging, the
shipper is responsible for and will reimburse FedEx for all costs and fees of any type
connected with the legal disposal of the shipment, and all costs and fees of any type
connected with cleanup of any spill or leakage.
G. FedEx does not recommend the use of wet ice (frozen water) as a refrigerant.
Packages containing wet ice must be prepared to prevent the leakage of any liquid,
regardless of package orientation. For additional wet-ice packaging requirements, refer
to the packaging guide Packaging Perishable Shipments at fedex.com/packaging.
H. FedEx reserves the right to request a shipper to submit a representative sampling of
the packaging for inspection and testing. If the shipper fails to comply with our request
to inspect and test the packaging, or the sampling fails FedEx testing, FedEx will not be
liable for any damages due to improper packaging.
I. FedEx may issue written notice to you if you repeatedly fail to adhere to FedEx’s
packaging requirements due to your pattern or practice of insufficient packaging. Claims
for damage or loss associated with an identified pattern or practice of insufficient
packaging will be denied. Any such claim filed related to your shipments will not be
paid, regardless of which party files the claim, unless the claimant can establish that
the loss or damage did not result from a failure to use proper packaging. FedEx will
continue to deny such claims until we determine that you have ceased the pattern or
practice of failing to adhere to the packaging requirements. Nothing in this paragraph
is intended to limit FedEx’s right to deny a claim where the shipment in dispute is found
to have improper packaging.
J. Information on how to submit your packaging for testing or evaluation, and tips on
packaging specific commodities (including automotive and mechanical parts, computers
and perishables), are available at fedex.com/packaging.
K. For FedEx Express Freight shipments, freight must be on a skid, pallet or other
forkliftable base. Boxes should be stacked squarely on the skid without hanging over
the edge, and the weight should be distributed evenly on the skid to avoid excess weight
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(Packaging and Marking, cont.)
being placed on materials inside the cartons. Use 70-gauge stretch wrap and pass a
minimum of two bands (tightly secured) through the skid voids and around all cartons.
L. FedEx account holders may order supplies via fedex.com or by calling 1.800.GoFedEx
1.800.463.3339 (say “order shipping supplies”).
Perishables
Shipments containing perishable articles must be packaged for a minimum transit
time of at least 12 hours greater than our delivery commitment time for the shipment.
Perishables coming from Hawaii to the continental U.S. must be packaged for additional
transit time. Shipping perishable articles over a weekend or holiday is discouraged, and
packaging such shipments for longer transit times is required. We recommend that you
ship perishable items via FedEx First Overnight, FedEx Priority Overnight, FedEx First
Overnight Freight or FedEx 1Day Freight, and have your proposed packaging evaluated by
FedEx Packaging Design and Development. Information on how to submit your packaging
for evaluation is available at fedex.com/packaging. Your failure to use proper packaging
releases us from any liability for spoiled perishables that we would otherwise assume
(see the Liabilities Not Assumed section).
Pharmaceuticals
You are responsible for complying with all applicable local, state and federal laws,
regulations, ordinances and rules governing the shipment of pharmaceuticals. Packages
containing pharmaceuticals must not have labels, markings or other written notice that
a pharmaceutical is contained within. Select the Direct Signature Required Delivery
Signature Option if you require FedEx to obtain a signature from someone at the delivery
address, or the Adult Signature Required Delivery Signature Option if you require an
adult signature for delivery. See the Delivery Signature Options section for details.
Pickup and Delivery
A. We do not offer a restricted-delivery service and may deliver to someone other than
the person or entity named as the recipient. We also may make an indirect delivery.
Indirect delivery is a completed delivery to an address or location other than the address
on the airbill and includes shipments delivered via Indirect Signature Required service.
Packages cannot be delivered to P.O. boxes or P.O. box ZIP codes. Package addresses
must include the complete street address and ZIP code of the recipient.
B. If our first delivery attempt of a shipment to a non-residential address is unsuccessful,
we may make two additional attempts on the following two consecutive business days.
If a package still cannot be delivered, we may hold it for two additional business days
and may research its status with the sender, recipient, or both, and receive further
instruction. After that time, we will return it to the sender as undeliverable.
C. Shipments to hotels, hospitals, government offices or installations, university
campuses, or other facilities that utilize a mailroom or other central receiving area will
be delivered to the central receiving area, unless otherwise authorized and approved
by FedEx.
D. Any person scheduling a pickup other than the sender must provide a FedEx account
number in good credit standing; otherwise, the pickup must be scheduled by the sender.
We require a minimum of two hours from the time the shipment(s) will be ready to
make the pickup. (Contact FedEx Customer Service for the specific lead times required.)
Repeated pickup attempts without packages being ready may result in the cancellation
of pickup privileges.
E. Proof of pickup is available upon request. You must provide the pickup number
or FedEx tracking number (also known as the airbill number). We will not provide proof
of pickup unless you provide this information.
F. At our sole discretion, we may refuse to pick up or deliver a shipment (package or
freight), or use alternative pickup or delivery arrangements, to maintain the safety of our
employees and in cases in which we believe that our services may be used in violation
of local, state or federal laws.
G. Additional charges may apply for late-hours, weekend or holiday pickup and delivery.
H. Pickup and delivery may not be available in all areas.
I. A return pickup surcharge applies for FedEx Print Return Label, FedEx Email Return
Label and FedEx Express Billable Stamp shipments.
J. In order to facilitate delivery or release of a shipment, FedEx may, at its sole discretion,
contact the recipient to obtain delivery instructions, or to notify them that a delivery is
scheduled, that a delivery has been completed or that a shipment is available for pickup
at a Hold at FedEx Location facility. FedEx may also accept requests for delivery options
from a recipient using FedEx Delivery Manager.
K. At its discretion, FedEx may not deliver or attempt delivery within the delivery
commitment time of the service requested, if the shipper or recipient requested a later
delivery or informed FedEx that the recipient is closed during the delivery commitment
time. In this situation, charges will be assessed based on the service initially selected
by the shipper. The shipper or payor is responsible for communicating with the recipient
regarding requested later delivery times and is responsible for knowing the days and
times that the recipient location can accept FedEx deliveries.
L. If a shipper tenders packages that substantially exceed the number, type, size and/
or weight of packages tendered on average for the location by the shipper throughout
the year, FedEx may accept such packages but, at its sole discretion, suspend the FedEx
Money-Back Guarantee, if applicable, or adjust commitment times.
M. We reserve the right to assess a Residential Delivery surcharge on any shipment
delivered to a home or private residence, including locations where a business is
operated from a home, or on any shipment in which the shipper has designated the
delivery address as a residence, including shipments where the delivery location has
been designated as Residential Delivery in error.
You must ship plants and plant materials, including seedlings, plant plugs and cut
flowers, in accordance with applicable local, state and federal laws. Packages containing
these items may be inspected by government agencies, which may result in a delay in
delivery or seizure by government inspectors. FedEx Express is not liable or responsible
for damage, refunds or credits resulting from such delays or seizures. (See the Liabilities
Not Assumed and Money-Back Guarantee Policy sections.) See guidelines on packaging
specific commodities at fedex.com/packaging.
Prohibited Items
You are prohibited from tendering the following items for shipment, and you agree not
to do so:
a.Cash and currency.
b.Live animals, except as provided in the Live Animals and Ornamental Marine
Life (Including Live Fish) section. (Edible seafood, such as live lobsters, crabs
or other types of fish and shellfish for human consumption, is acceptable,
provided the shipper is in compliance with all local, state and federal laws.)
c.Animal carcasses. (Animal heads and other parts for taxidermy may be accepted
but must be properly packaged. This restriction does not apply to properly
packaged meat or poultry products intended for human consumption.)
d.Human corpses, human body parts, human embryos, or cremated or disinterred
human remains.
e.Shipments that require us to obtain a local, state or federal license for their
transportation.
f.Shipments that may cause damage or delay to equipment, personnel or
other shipments.
g.Items resembling a bomb, hand grenade or other explosive device, except as
provided in the Dangerous Goods section. This includes, but is not limited to,
inert products such as novelty items, training aids and works of art.
h.Lottery tickets and gambling devices where prohibited by law.
i.Hazardous waste. This includes, but is not limited to, used hypodermic needles
or syringes transported for sterilization, recycling, disposal or for any other
purpose, or other medical waste.
j.Packages that are wet, leaking or emit an odor of any kind.
k.Live insects.
l.Shipments or commodities that are prohibited by applicable local, state or
federal law.
m.Counterfeit goods, including, but not limited to, goods under a trademark that
is identical to or substantially indistinguishable from a registered trademark,
without the approval or oversight of the registered trademark owner (also
commonly referred to as “fake goods” or “knock-offs”).
n.Tobacco and tobacco products, including but not limited to cigarettes, cigars,
loose tobacco, smokeless tobacco, hookah or shisha.
o.Marijuana, as defined by U.S. federal law, 21 U.S.C. 802(16), including marijuana
intended for recreational or medicinal use, and synthetic cannabinoids.
p.Waste or garbage for disposal.
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(Prohibited Items, cont.)
q.These additional items are prohibited by FedEx SameDay and FedEx SameDay
Freight:
– Alcoholic beverages.
– Dangerous goods, including Common Fireworks (Division 1.4 explosives). Dry
ice and Biological Substance, Category B (UN 3373) shipments are accepted.
– Firearms.
– Live animals, regardless of any approval as provided in the Live Animals
and Ornamental Marine Life (Including Live Fish) section. Edible seafood is
accepted; see (b) above.
– Plants and plant materials.
Notwithstanding any other provision of the FedEx Service Guide, we are not liable for
delay of, loss of or damage to a shipment of any prohibited item. The shipper agrees to
indemnify FedEx for any and all costs, fees and expenses FedEx incurs as a result of the
shipper’s violation of any local, state or federal laws or regulations or from tendering any
prohibited item for shipment.
Proof of Delivery
A. We will, when available, provide proof-of-delivery information for packages delivered
within our primary service areas when requested by the sender, recipient or third-party
payer within 18 months of the shipping date. We assume no liability for our inability
to provide a record of the proof of delivery. We assume no liability for our inability to
provide documentation of the proof-of-delivery phone call for FedEx SameDay service.
B. When available, we may also provide an image of the signature proof of delivery
online at fedex.com. We will, when available and when requested by the sender, recipient
or third-party payer, provide an image of the recipient’s signature along with other
delivery information that is available in electronic form. The signature proof of delivery
is available online at fedex.com or via FedEx Ship Manager software or electronic data
interchange (EDI). If requested, we will send to the shipper, recipient or third party a
copy of the signature proof of delivery via fax, or via FedEx Standard Overnight Envelope
for a special handling fee (see Rates in the FedEx Service Guide for details).
C. For FedEx SameDay service, we will, if requested, phone the shipper to provide the
time of delivery and name of the person who received the delivery. Two attempts are
made to contact the shipper within two hours of delivery. If unsuccessful, FedEx has no
further obligation to the customer with respect to proof of performance.
Rate Quotations
Rates and service quotations by our employees and agents are estimates and will be
based upon information provided by you, but final rates and service charges may vary
from the quotes based upon the characteristics of the shipment actually tendered to
us. Any conflict or inconsistency between the FedEx Service Guide and other written
or oral statements or quotes (except those found in a FedEx Sales or FedEx Express
Customer Automation agreement) concerning the rates, features of service, and terms
and conditions applicable to FedEx Express service will be controlled by the FedEx
Service Guide, as modified, amended, changed or supplemented. We are not liable
for, nor will any adjustment, refund or credit of any kind be made, as a result of any
discrepancy in any rate or service quotation made prior to tender of the shipment and
the rates, and other charges that we invoice to you. Rates quoted will vary depending
on whether (1) the shipper is a FedEx account holder and (2) the shipper has discounts
applied to his or her account.
to their account.
•Shippers may request FedEx One Rate pricing for qualifying FedEx Express
shipments as an alternative to FedEx Standard List Rates, Account-Specific
Rates or FedEx Retail Rates. See the FedEx One Rate information in the Find
Your Rate section of this Service Guide for details.
We reserve the right to refuse, hold or return any shipment and may do so at our sole
discretion and without liability to us. We will execute that right when (but not limited
to cases in which): (1) the shipment may cause damage or delay to other shipments,
property or personnel; (2) the shipment is likely to sustain damage or loss in transit
because of improper packaging or otherwise; (3) the shipment contains any prohibited
items; (4) the account of the person or entity responsible for payment is not in good
credit standing; or (5) when acceptance of the shipment may jeopardize our ability to
provide service to other customers. We have no liability whatsoever for refusal or
rejection of shipments.
Return Options
FedEx Express return options are subject to all other terms and conditions provided in
the FedEx Express claims regulations, and as a whole, these terms and conditions. The
contents of a return shipment are subject to the same restrictions and prohibited-item
limitations as the original shipment.
FOR FEDEX RETURNS, NOTWITHSTANDING ANY PAYMENT INSTRUCTIONS
THAT ARE GIVEN TO FEDEX, THE PARTY THAT INITIATES A RETURN SHIPMENT
TRANSACTION WITH FEDEX IS ULTIMATELY LIABLE FOR, WILL BE BILLED FOR,
AND AGREES TO PAY, ALL CHARGES AND PICKUP FEES, INCLUDING ANY SPECIAL
HANDLING FEES, REGARDLESS OF ANY PAYMENT INSTRUCTIONS TO THE CONTRARY,
IF THE SENDER OR THIRD PARTY FAILS OR REFUSES TO PAY.
FedEx may accept a request to reroute a shipment subject to the following conditions:
1.A special handling charge will be billed to the account number specified on
the FedEx airbill for each rerouted package, and it will appear as an address
correction on the invoice. This charge will not be applied when a package is
changed to Hold at FedEx Location and the FedEx location is in the same city
as the city on the airbill. Otherwise, the special handling charges will apply.
See Rates in the FedEx Service Guide for details.
2.To reroute a shipment, the sender must call 1.800.GoFedEx 1.800.463.3339 and
provide us with a FedEx account number, the FedEx tracking number, the new
destination and a valid contact telephone number for the recipient. A reroute to
Hold at FedEx Location can also be requested through fedex.com.
3.We may not honor a reroute request from the recipient other than to Hold at
FedEx Location within the original destination city.
4.Our money-back guarantee policy does not apply to shipments that are rerouted.
We have no liability or any remedy for service failure for these shipments.
5.Only one reroute will be allowed per package.
6.We may require photo identification of the person authorized to pick up the package.
7.FedEx may not reroute shipments when Adult Signature Required has been
selected or applied as a delivery signature option.
8.Dangerous goods may not be rerouted to an address other than the original
intended-recipient’s address provided by the shipper. (Note: Shipments may
be made available as hold for pickup or be returned to the sender.)
9.Any requested change to an address that is not a reroute or an address
correction is a new shipment, and new shipping charges will apply.
We will determine the routing of all shipments, including the mode of transportation
used, and may use air transportation, ground transportation or any combination thereof
in providing our services. We reserve the right to divert any shipment (including use of
other carriers) in order to facilitate its delivery.
Note: This section does not apply to requests made by the recipient using FedEx
Delivery Manager to request delivery to another address. See FedEx Delivery Manager
Terms in the fedex.com Terms of Use.
Service Areas
Service areas are subject to change without notice. For current service area information
on selected ZIP codes, please call 1.800.GoFedEx 1.800.463.3339.
Signature Releases
A. Shipments with a declared value of less than US$500 may be delivered and released
without obtaining a signature when the sender has authorized a release or, at our sole option,
upon oral or written instruction from the sender or recipient. A shipment may also be released
without a signature if the recipient has provided authorization by signing the Release
Delivery Authorization and Indemnification Agreement for Recipients (obtained through your
local FedEx World Service Center or your FedEx account executive) or online using FedEx
Delivery Manager. We may authorize shipments released without signature to those with
accounts in good credit standing and to those who otherwise have established a satisfactory
payment history. We also reserve the right to release packages at residential delivery
locations without obtaining a signature, provided that none of the restrictions below apply.
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(Signature Releases, cont.)
B. At our sole discretion, some shipments may not be released without a delivery
signature even when release is authorized, including, but not limited to:
1.Bill-recipient shipments when the recipient’s FedEx account is not in good credit
standing or is not indicated on the airbill.
2.Damaged shipments.
3.Dangerous goods shipments, except those with dry ice as the only dangerous
goods in the shipment.
4.Firearms.
5.C.O.D. shipments.
6.Indirect deliveries.
7.Shipments billed to an invalid or missing credit card number.
8.Alcohol shipments.
9.One or more packages in a multiple-piece shipment if all packages cannot be
safely released.
10.The delivery location or circumstances are unsuitable for release without
signature as determined at our sole discretion.
C. At our sole discretion, shipments having a declared value of US$500 or greater may
not be released without a signature even where the release is otherwise authorized.
Tobacco and tobacco products are prohibited. Please see the Prohibited Items section.
C. If a FedEx Express Freight shipment is marked “Bill Recipient” and is refused or
returned to the sender, the billing is automatically changed to “Bill Sender.”
All FedEx Express Freight shipments will be returned via FedEx 3Day Freight. The
freight shipment will be returned at no additional charge if the freight shipment is
undeliverable because of a service failure. If the shipper requests return via another
service, our regular rates will apply. If the freight shipment is undeliverable because of
a non-service-failure reason, all return charges and fees will be assessed to the original
shipper, along with the original transportation charges and fees.
Our money-back guarantee policy does not apply to undeliverable or returned shipments.
D. Dangerous goods shipments will only be returned via FedEx Dangerous Goods
Service or other appropriate means. A dangerous goods special handling fee applies.
The shipper must supply a completed return airbill and all other required documentation.
E. If a shipment cannot be delivered or returned or if the shipper or recipient cannot
be contacted, the shipment may be transferred or disposed of by FedEx at its sole
discretion, with or without notice, and the shipper, if known, agrees to pay any costs
incurred in the disposal.
Warranties
WE MAKE NO WARRANTIES, EXPRESS OR IMPLIED.
If you have questions or concerns regarding FedEx services, please send your
correspondence to: FedEx Customer Relations Department, 3875 Airways Blvd.,
Module H, Memphis, TN 38116.
An undeliverable shipment is one that cannot be delivered for reasons that include,
but are not limited to, any of the following:
•The recipient refuses to pay for a bill-recipient shipment.
•The recipient of a Hold at FedEx Location shipment cannot be located.
•The recipient refuses to accept the shipment prior to, during or after delivery.
•The recipient’s delivery address cannot be located.
•The shipment was addressed to an area not served by FedEx.
•The shipment’s contents or packaging are damaged to the point that rewrapping
is not possible.
•The shipment would likely cause damage or delay to other shipments or property
or injury to personnel.
•The shipment contains prohibited items.
•The recipient’s place of business is closed.
•No appropriate person was available to accept the shipment at a delivery location
on the initial delivery attempt or reattempts.
•The shipment was improperly packaged.
When practicable, we will contact the sender for instructions on returning or otherwise
disposing of the shipment. If the sender requests return, it will travel by FedEx 2Day,
FedEx Express Saver or FedEx Priority Overnight (shipping will be charged to the sender).
A. If a package shipment is undeliverable for any reason, we will attempt to notify the
shipper to arrange for the shipment’s return. The charges associated with the original
shipment remain due and payable within 15 days from the invoice date. If a package is
marked “Bill Recipient” and is refused or returned to the sender, the billing is automatically
changed to “Bill Sender.”
B. Package shipments will be returned via FedEx Express Saver service at the shipper’s
expense unless contrary instructions are received from the shipper after five business
days from the initial delivery attempt. However, nonfreight package shipments will be
returned via FedEx Priority Overnight service at no additional charge if the shipment is
undeliverable because of a service failure or damage to the shipment caused by FedEx.
If the shipment is undeliverable for any other reason, all return charges and fees will be
assessed to the original shipper, along with the original transportation charges and fees.
These FedEx Express Terms and Conditions, which are a part of the FedEx Service Guide, are published periodically by FedEx Corporate Services, Inc., on behalf of Federal Express Corporation and its subsidiaries
and affiliates for the exclusive use of their customers and employees. The FedEx Service Guide contains currently effective retail rates under which packages, documents, skids and containers are accepted for
carriage. The most current FedEx Service Guide, available on fedex.com, and any amendments, addendums or supplements supersede all previous FedEx Service Guides and other prior statements concerning the
rates and conditions of FedEx service to which it applies.
© 2016 FedEx. All rights reserved.
No part of these FedEx Express Terms and Conditions may be reproduced in any form or by any process without permission in writing from FedEx.
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International Shipments (U.S. Edition)
Effective January 4, 2016
Contents
Definitions
Non-Waiver
Account Numbers
Alcoholic Beverages
Billing
Carriage Under International Conventions
Cartage Agents
Claims
Credit Terms
Customs Clearance
Dangerous Goods
Declared Value for Carriage and Limits of Liability
Duties and Taxes
Export Control Laws
Fuel Surcharge
Live Animals
Package Tracking/ Tracing
Perishables
Pharmaceuticals
Pickup and Delivery
Post Office Box Addresses
Prohibited Items
Proof of Performance (Verbal)
Proof of Performance (Written)
Rate Quotations
Restrictions
Return and Import Shipping Options
Warranties
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For the most current updates to the FedEx Express Terms and
Conditions, please go to fedex.com.
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These FedEx Express Terms and Conditions, contained in the FedEx Service Guide,
supersede all previous terms and conditions, amendments, supplements, and other prior
statements concerning the rates and conditions of FedEx Express service to which these
terms and conditions apply. The contract of carriage as expressed in these terms and
conditions constitutes the entire agreement between the parties and supersedes all
previous agreements and understandings, whether oral or written, between the parties
or any agents, affiliates or subcontractors thereof (including FedEx Office and Print
Services, Inc. and its agents, affiliates and employees [“FedEx Office”]) with respect to
the subject matter hereof, and each party warrants that it has not relied and will not be
relying upon any evaluation, representation or advice from the other party, its agents,
affiliates or subcontractors (including any agents, affiliates or employees of FedEx Office)
except representations expressly made in writing in these terms and conditions. The
downloadable version (PDF) of the FedEx Express Terms and Conditions at fedex.com on
the date of shipment is controlling.
(U.S. and U.S. export); U.S., U.S. export, U.S. import and U.S. retail rates; these FedEx
Express Terms and Conditions; the FedEx Ground Tariff; and the FedEx SameDay City
part of the contract of carriage. FedEx reserves the right to unilaterally modify, amend,
change or supplement the FedEx Service Guide, including, but not limited to, the rates,
services, features of service, and these terms and conditions, without notice. Only
an officer in the Legal Department of FedEx Corporation or successor positions may
authorize a supplement to, or modification, change or amendment of, the FedEx Service
Guide. No other agent or employee of FedEx, its affiliates or subsidiaries, nor any other
person or party, is authorized to do so. This restriction in modification does not apply to
a modification applicable to a single customer and included in a FedEx Sales or FedEx
Customer Automation agreement. To the extent a conflict exists between a FedEx
Sales or FedEx Customer Automation agreement and these FedEx Express Terms and
Conditions, the FedEx Sales or FedEx Customer Automation agreement controls.
Any failure to enforce or apply a term, condition, or provision of the FedEx Service
Guide shall not constitute a waiver of that term, condition or provision or otherwise
impair our right to enforce or apply such a term, condition or provision in the future.
The following pages contain the FedEx Express Terms and Conditions applicable to
FedEx Express international services and service options (including FedEx International
Next Flight, FedEx International First, FedEx International Priority, FedEx International
Priority Freight, FedEx International Broker Select, FedEx International Priority
DirectDistribution, FedEx International Priority DirectDistribution Freight, FedEx
International Controlled Export, FedEx 10kg Box, FedEx 25kg Box, FedEx International
MailService, FedEx International Economy and FedEx International Economy Freight) from
the U.S. to selected international destinations and between Puerto Rico and the U.S.,
including, but not limited to, any such items tendered by customers utilizing FedEx
electronic shipping systems, air waybills, labels and shipping software. For international
shipments tendered for FedEx International Premium, FedEx International Express
Freight or FedEx International Airport-to-Airport, please see the applicable Service
Guide, terms and conditions, and/or tariffs for these services. Refer to fedex.com/
us/terms/other-services. (Note: fedex.com URLs are subject to change.) See the U.S.
Shipments section when shipping to and from points within the U.S., including Alaska
and Hawaii. Shipments originating outside the U.S. for U.S. or other international
destinations are subject to local tariffs and the terms and conditions of the FedEx
subsidiary, branch or the independent contractor that accepted the shipment. These
terms and conditions include terms regarding the importation and customs clearance
of shipments into the U.S. See the FedEx Ground Tariff when shipping by FedEx Ground.
If there is a conflict between these terms and conditions and the terms and
conditions on any FedEx air waybill, shipping label or other transit documentation,
the terms and conditions in the FedEx Service Guide, as amended, modified, changed
or supplemented, will control to the extent they are not in conflict with the rules
relating to liability for international carriage established by the Warsaw Convention,
as amended, or Montreal Convention, other applicable treaties or any applicable tariff.
Rates and service quotations by our employees and agents are based upon information
you provide, but final rates and service may vary based upon the shipment actually
tendered and the application of these terms and conditions. Rates quoted will vary
depending on whether (1) the shipper is a FedEx account holder and (2) the shipper has
discounts applied to his or her account.
to their account.
Any conflict or inconsistency between the FedEx Service Guide and other written
or oral statements concerning the rates, features of service, and terms and conditions
applicable to FedEx Express international services from the U.S. to international locations
and many terms regarding importation and inbound clearance of shipments into the U.S.
will be controlled by the FedEx Service Guide, as modified, amended or supplemented.
contact Customer Service at 1.800.GoFedEx 1.800.463.3339 (say “international services”
for international information).
The term “FedEx Express international services” means these services and service
options: FedEx International Next Flight, FedEx International First, FedEx International
Priority, FedEx International Priority Freight, FedEx International Broker Select, FedEx
International Priority DirectDistribution, FedEx International Priority DirectDistribution Freight,
FedEx International Controlled Export, FedEx 10kg Box, FedEx 25kg Box, FedEx International
Economy, FedEx International Economy Freight and FedEx International MailService.
Definitions
“Air waybill” means any shipping document, label, electronic entry or similar item used
in the FedEx system for the services described in these terms and conditions. Originals
must be used (photocopies are not accepted).
“Ancillary clearance service” means value-added services that FedEx may provide
to accommodate the requirements of regulatory agencies, or that customers may request
FedEx (or our assigned broker) to perform on the customer’s behalf. Such services are
provided in addition to the normal customs-clearance process. Ancillary clearance
services may incur a service fee that will be invoiced to the designated payer of the
duty-and-tax invoice.
“Business day” means Monday through Friday except for the following U.S. holidays:
Memorial Day
New Year’s Day
Independence Day
Constitution Day (Puerto Rico only)
Labor Day
Good Friday (Puerto Rico only)
Thanksgiving Day
Three Kings Day (Puerto Rico only)
Christmas Day
The business day may differ in some international locations due to local customs.
“Chargeable weight” means the greater of actual or dimensional weight. For all
rating purposes, “length” is the longest side of any package or object. Any fraction of
a pound is rounded up to the next-higher pound.
“Customer,” “sender” or “shipper” means the person whose name is listed on the
air waybill as the sender.
“FedEx,” “FedEx Express,” “our,” “us” and “we” refer to Federal Express Corporation
and its officers, employees and agents (but does not include cartage agents).
“Freight” means any single piece or skid with a chargeable weight greater than 150 lbs.
“Guide” or “Service Guide” means the FedEx Service Guide, as modified, amended
or supplemented.
(2) the account is not in “cash only” status; and, (3) for commercial or business accounts,
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“Overcharge” means a charge based on an incorrect rate; an incorrect special
handling fee; billing a service other than the service selected for the package; billing
based on incorrect package or shipment weight; billing to the wrong account number;
or any other billing, unrelated to a service failure, that results in an incorrect charge.
less. Any fraction of a pound is rounded up to the next-higher pound.
“Recipient” or “consignee” means the person whose name is listed on the air waybill
as the recipient.
“Reroute” means to deliver a shipment to an address different from that specified
on the air waybill, and includes a change: (1) from one street address to another in
the same city and state, (2) from directions to Hold at FedEx Location to a request for
delivery to another location, (3) from the delivery instructions on the air waybill to a
request to Hold at FedEx Location, or (4) from one Hold at FedEx Location address to
another in the same city and state. Any requested change to an address that is not a
reroute or an address correction is a new shipment, and new shipping charges will apply.
Note: Reroute does not apply to requests for delivery to another address made by the
recipient through methods approved by FedEx.
“Residential pickup” means a pickup from a home or private residence, including
locations where a business is operated from the home.
“Service failure” means delivery of your package 60 seconds or more after our
published delivery commitment for the FedEx service for that package, except as
otherwise described in these terms and conditions.
“Shipment” means one or more pieces, either packages or freight, moving on a single
air waybill.
“Transportation charges” mean amounts assessed for movement of a shipment and
do not include any other fees or charges that may be assessed under the FedEx Service
Guide, such as (but not limited to) declared-value charges, special handling fees,
customs duties and taxes, and surcharges.
Non-Waiver
Any failure by us to enforce or apply a term, condition or provision of the FedEx Service
Guide does not constitute a waiver of that term, condition or provision and does not
Account Numbers
For transactions other than “Bill Sender,” “Bill Recipient” or “Bill Third Party,” you must
pay by cash (not accepted at all FedEx locations), check, money order or credit card.
Payment is required when you give us your package. For “Bill Sender” and “Bill Third
Party” transactions, packages will not be accepted unless you provide a valid FedEx
account number.
For “Bill Recipient” transactions, packages can be tendered without payment, but in
order for the package to be delivered, the recipient must provide a valid FedEx account
number or pay with cash, check, money order or credit card (if accepted as a form of
payment in the destination country) at time of delivery. If the recipient or third party
refuses to pay any transportation charges and other fees, including, but not limited to,
duties and taxes, the package will be treated as undeliverable and the sender will be
responsible for all transportation charges and other fees, including all special handling
fees and duties and taxes.
For customers utilizing our electronic shipping systems, a valid FedEx account
number is required for “Bill Sender,” “Bill Recipient” or “Bill Third Party” transactions.
FedEx account holders who pay for shipments originating in the U.S. with cash,
check, debit or credit card instead of charging to a valid FedEx account will be charged
FedEx Retail Rates instead of FedEx Standard List Rates or Account-Specific Rates.
Improper, illegal or other misuse includes, but is not limited to, ordering supplies for any
purpose other than shipping with FedEx, unauthorized consolidation of shipments owned
by different parties, or violations of the terms and conditions in this FedEx Service Guide.
If your account has been compromised or stolen, the account may be closed and you may
be issued a new account. However, you will be responsible for all valid charges on the
closed account. Any supplies, materials, rights or privileges that you acquire by holding a
FedEx account number may not be used for any purpose other than shipping with FedEx,
and FedEx may seek damages against you for any improper, illegal or other misuse of your
account. If your account is terminated, we reserve the right, at our sole discretion, to deny
your application for new or additional FedEx account numbers at any time in the future.
Except for Canada- and Puerto Rico-based accounts, international account numbers may
not be used for shipments between two points within the U.S. All charges will be billed
and must be remitted in U.S. funds.
Failure to keep your FedEx account current may result in your account being placed
on a cash-only status. Use of an account on cash-only status may result in your package
being delayed, rejected or returned until arrangements for payment are completed. If
the account number to be billed is not valid, the shipment may be refused, delayed or
returned until an alternative form of payment is secured. If a package is held, returned,
or delivery is otherwise delayed because the account is not in good credit standing, you
will not be entitled to a refund or credit of your transportation charges under the Service
Failure Money-Back Guarantee Policy.
account. Use of your account number constitutes your agreement that all packages and
freight shipped via FedEx Express international services shall be subject to these terms
and conditions, as modified, amended or supplemented.
Alcoholic Beverages
Only licensed entities holding a state and federal license or retailers holding a state
license may ship alcohol with FedEx. Consumers may not ship alcohol. Shippers must
enter into an approved FedEx Alcohol Shipping Agreement before shipping any alcohol
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with FedEx. For more information, go to fedex.com/us/wine or contact your FedEx
account executive. An ancillary clearance service fee may apply if your shipment
requires special import clearance processing; see fedex.com for more information.
For U.S. Import: FedEx will not accept shipments of alcohol (beer, wine or spirits) to
nonlicensed parties located in the U.S. from an international location. FedEx will accept
shipments of alcohol (beer, wine and spirits) inbound to the U.S. when both the shipper
and recipient are licensed entities. For more information, go to fedex.com/us/wine. The
shipper must hold a license from the country of origin issued in accordance with that
country’s law and regulations. The recipient, located in the U.S., is required to hold: (1) a
basic permit for importer and/or wholesaler issued from the U.S. Department of Treasury,
Alcohol and Tobacco Tax and Trade Bureau (TTB), and (2) if applicable, a wholesaler, dealer,
distributor or manufacturer license issued from the state in which the recipient is located.
For U.S. Export: FedEx will accept alcohol shipments for export from the U.S. when
both the shipper and recipient are licensed entities, and wine shipments from licensed
entities directly to consumers in a limited number of countries, subject to additional
requirements and all applicable laws and regulations. For more information, go to
fedex.com/us/wine. Shippers located in the U.S. must hold: (1) a basic permit for importer
and/or wholesaler issued from the TTB, and (2) if applicable, a wholesaler, dealer,
distributor, retailer or manufacturer license issued from the state in which the shipper
is located.
Contact your FedEx account executive for complete details.
Billing
A. “Bill Sender” means the specified charges will be billed to the sender. The sender’s
FedEx account number must appear in the appropriate section of the air waybill, and
the account should be current. FedEx International Next Flight and FedEx International
MailService shipments may only be shipped “Bill Sender” and “Bill Third Party,” but all
charges must be verified (for U.S. accounts only). For duty-and-tax charges, “Bill Sender”
means the sender will be invoiced for applicable duties and taxes and additional
ancillary clearance fees incurred.
B. “Bill Recipient” means the specified charges will be billed to the recipient. In order
to choose this billing option, the recipient’s valid FedEx account number must appear on
the air waybill before it is delivered and payment on the account must be current, or the
recipient must pay for the package at time of delivery. If the recipient is billed initially
and refuses to make payment for the shipment, the charges may be rebilled to a third
party. If not paid by the third party, any additional rebilling must be to the sender’s
account. The sender is liable for, and will be billed for, all charges and fees in the event
the recipient or any third party does not pay.
C. “Bill Third Party” means the specified charges will be billed to someone other than
the sender or recipient. In order to choose this billing option, the third party’s valid FedEx
account number must be entered in the appropriate section of the air waybill and must
be in good credit standing. The sender is liable for, and will be billed for, all charges and
fees in the event the recipient or any third party does not pay. If the third party refuses
to pay, the transportation charges will automatically be billed to the sender and duties
and taxes to the recipient. If the third party does not have credit arrangements with
FedEx, the sender will automatically be billed.
D. Invoices for transportation charges are payable within 15 days of the invoice date.
Invoices for duties and taxes are payable upon receipt.
E. We reserve the right to verify the method of payment for any shipment and to refuse
any shipment for which the method of payment cannot be verified.
F. FedEx may consider payment type in determining pricing and discounts, and reserves
G. Payer Rebilling. At our sole discretion, we may accept requests to change billing
instructions from the shipper or current bill-to party up to 90 days from the current
invoice date. Such requests will be accepted only for unpaid shipments. FedEx must
receive prior approval from the new bill-to party for:
•Transportation charges being rebilled to a consignee or third party when not
due to a FedEx billing error.
•Duty-and-tax charges being rebilled to the shipper if originally billed to the
consignee and not due to a FedEx billing error.
•Duty-and-tax charges being rebilled to the consignee or third party when not
due to a FedEx billing error.
Requests for rebilling of transportation charges must be received via one of the
approved channels:
1.Submit your request through the Non-Pay option with Electronic Data Interchange
(EDI) if you are a registered user; or
2.Use our internet application FedEx Billing Online at fedex.com if you are a
registered user; or
3.Submit your request via email using the formatted spreadsheet and email
address provided at fedex.com/us/account/invhome/other/eremit.html. Your
request for a rebill of transportation charges must include the current invoice
number, the FedEx tracking number, amount and the new FedEx account number
that you want to rebill; or
4.Submit the request via our automated interactive voice response system at
1.800.GoFedEx 1.800.463.3339 (say “billing”). Your request for a rebill of
transportation charges must include your FedEx account number, if any, the
current invoice number, the FedEx tracking number and the new FedEx account
number that you want to rebill.
H. Billing and Special Handling Fees:
1.A special handling fee will be charged where no account number appears on
the air waybill or where an incomplete, inaccurate or invalid account number
appears on the air waybill in “Bill Sender,” “Bill Recipient” or “Bill Third Party”
transactions. If a “Bill Sender,” “Bill Recipient” or “Bill Third Party” package is
received without a FedEx account number, we will attempt to determine the
correct account from our records and bill the account for all charges and fees,
plus the special handling fee. Any applicable discount will apply. If, however,
we cannot determine the correct account, the transportation charges plus the
special handling fee will be billed directly to the sender and no discount will
be allowed. See Rates in the FedEx Service Guide for details.
2.A US$20 special handling fee will be charged to you for any check or electronic
funds transfer that is dishonored for any reason.
I. Duties and taxes may be assessed on the contents of shipments destined for
international locations. If we advance duties and taxes on behalf of the payer, the payer
may be assessed an ancillary clearance service fee based on a flat rate or a percentage
of the total amount advanced (whichever is greater). See the Duties and Taxes section
for details.
J. Electronically captured data will be used for billing purposes in the event a billing
copy of the air waybill is not available at the time of billing.
K. Charges in freely convertible currencies other than U.S. dollars are billed to the
payer’s account. Charges requiring conversion to a currency other than U.S. dollars
will be calculated daily using the median bid price obtained from OANDA, an internet
exchange-rate service, except for those currencies where the customary practice is to
use local bank rates to convert currency for payers in that country. The median bid price
is the average price at which buyers offer to buy currencies from sellers during the given
period. These currency conversion rates can be accessed at www.oanda.com.
The currency-conversion rate in effect one day prior to the ship date will be used for
conversions to non-hyper-inflationary currencies. However, we reserve the right to use
the exchange rate at invoice date, as opposed to shipment date, in countries where the
currency is volatile.
There is an additional exchange fee of 1.75 percent for conversion from any non-U.S.
currency to U.S. dollars, 2.3 percent for U.S. dollars to any currency, and 2.0 percent
between all non-U.S. currency conversions. The currencies of participating European
Union countries will have stationary conversion rates to the euro. There is no exchange
fee between currencies related to the euro. Charges in currencies other than the U.S.
dollars that are not freely convertible will be converted to U.S. dollars and billed to the
payer’s account either at the free-market rate or at the official rate at which FedEx was
permitted to purchase U.S. dollars in the relevant currency, at our sole option.
L. NOTWITHSTANDING ANY PAYMENT INSTRUCTIONS THAT ARE GIVEN TO FEDEX, THE
SENDER IS ULTIMATELY LIABLE FOR, WILL BE BILLED FOR, AND AGREES TO PAY, ALL
CHARGES AND FEES, INCLUDING ANY SPECIAL HANDLING FEES AND ANY DUTIES OR
TAXES WHICH WE HAVE ADVANCED, REGARDLESS OF ANY PAYMENT INSTRUCTIONS
TO THE CONTRARY, IF THE RECIPIENT OR THIRD PARTY FAILS OR REFUSES TO PAY.
For FedEx Global Returns shipments, please see Return and Import Shipping Options.
M. You must furnish with your payment the invoice numbers to which your payment
(By FedEx Envelope)
Room 154-0455
500 Ross Street
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PA, PR, RI, SC, VA, VT or WV should mail payment and remittance detail to:
FedEx
P.O. Box 371461
ny customer not using EDI or FedEx Billing Online whose billing address is in
A
FedEx
P.O. Box 94515
A
FedEx
P.O. Box 660481
Dallas, TX 75266-0481
A
FedEx
P.O. Box 7221
Customers who receive their invoices via EDI should mail their payment to:
FedEx ERS
P.O. Box 371741
C ustomers who receive their invoices via FedEx Billing Online should mail their
P.O. Box 371599
N. Customers using an EDI format for invoicing are required to submit remittance data
O. If you are interested in or have questions regarding any of our invoicing or payment
methods, contact your FedEx account executive or call Revenue Services at 1.800.GoFedEx
1.800.463.3339 (say “billing”), or access our internet application Manage My Account
at fedex.com.
P. Invoice Adjustments/Overcharges:
1.We reserve the right to audit air waybills and shipments made via any means,
including, but not limited to, an electronic shipping device, to verify service
selection and shipment weight. If the service selected or weight entered is
incorrect, we may make appropriate adjustments to the shipment charges at
any time.
2.Default Billing. Senders are solely responsible for accurately completing all
sections of the air waybill and for the entry of accurate shipment information
into any electronic shipping device. If you fail to provide or correctly enter this
information, you will be billed and agree to pay based on our estimate of the
number of packages transported and either the dimensional weight at the time
of billing or a standard default weight-per-package estimate, both of which will
be determined by us at our sole discretion. If no service is marked, we will send
your shipment via FedEx International Priority, FedEx International Economy,
FedEx International Priority Freight or FedEx International Economy Freight
service as selected by us at our sole discretion.
For FedEx International Priority and FedEx International Economy services,
the recipient’s postal code is critical to correct invoicing (to those countries that
are in multiple rate scales). Any omission or incorrect entry will result in a billing
based on a default postal code.
3.Our money-back guarantee policy governs and is the exclusive remedy for
requests for refunds or credits related to service failures. (See the Money-Back
Guarantee Policy section for applicable notice provisions and other conditions.)
If the money-back guarantee is suspended or revoked, there is no remedy.
4.Requests for invoice adjustments due to an overcharge must be received within
60 days after the original invoice date (or ship date if prepaid by cash, check,
money order or credit card).
5.FedEx is not obligated to refund any overcharge or pay any other obligation owed
when your FedEx account is, or has been in the past, more than 60 days past due.
6.If your account is more than 60 days past due, FedEx may, at its sole discretion,
7.You may request an invoice adjustment for reasons not related to a service
registered user; or
8.If you choose to send your request for an invoice adjustment for non-servicerelated failure via FedEx or U.S. Postal Service, please send it to:
FedEx
Revenue Services
3965 Airways Blvd.
Module G
Memphis, TN 38116
You may also send your request via fax to the FedEx toll-free fax service:
1.800.548.3020.
9.We will not be liable for any invoice adjustment unless you comply with the
notice requirements described above. The filing of a lawsuit against us does
not constitute compliance with these notice provisions.
For additional information or assistance regarding billing issues, contact FedEx
Revenue Services at 1.800.GoFedEx 1.800.463.3339 (say “billing”), 7 a.m. to 6 p.m. (CST),
Monday through Friday.
Q. Additional Taxes. If a value-added, consumption or similar tax is applicable to your
shipment, we reserve the right to add that amount to your shipping charges without
notice. We pay any applicable excise tax on the air transportation portion of our service.
R. The shipper and any other party who is liable for payment are responsible for all
S. At our sole discretion, FedEx may transfer and assign ownership of, and any rights
Carriage Under International Conventions
A. As used in the FedEx Express terms and conditions, “Warsaw Convention” means
the Convention for the Unification of Certain Rules relating to International Carriage
by Air, signed at Warsaw, Oct. 12, 1929, or that convention as amended, including
the Montreal Protocol No. 4. “Montreal Convention” means the Convention for the
Unification of Certain Rules relating to International Carriage by Air, signed at Montreal,
May 28, 1999. “Carrier” includes the air carrier issuing the air waybill and all air carriers
that carry the goods or perform any other services related to the carriage.
B. When the carriage involves an ultimate destination or stop in a country other than
the country of departure, the Warsaw Convention or Montreal Convention may be
applicable. The convention governs and, in most cases, limits our liability for loss of,
damage to or delay of cargo.
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C. The Warsaw Convention and the Montreal Convention limit our liability for loss or
delay of or damage to your shipment, unless you declare a higher value for carriage and
pay the required fee as described below. The interpretation of the relevant Convention’s
liability limit may vary depending on the destination country. If the Warsaw Convention as
amended by Montreal Protocol No. 4 applies to your shipment, our liability is limited to
17 Special Drawing Rights (SDRs) per kilo, unless you declare a higher value for carriage
and pay the required fee. If the Montreal Convention applies to your shipment, our
liability is limited to 19 SDRs per kilo, unless you declare a higher value for carriage and
pay the required fee. Otherwise, our liability is limited to US$9.07 per pound (US$20.00
per kilo) unless you declare a higher value for carriage and pay the required fee.
D. To the extent not in conflict with the rules relating to liability for international
carriage as established by the Warsaw Convention or the Montreal Convention, carriage
and other services performed by us are subject to the provisions of the FedEx Service
Guide and applicable tariffs as amended from time to time, which are incorporated in the
FedEx Service Guide by reference. The tariffs, if any, may be inspected at our corporate
headquarters in Memphis, Tenn.
E. FedEx assumes no obligation to carry the goods by any specified aircraft or over any
particular route or to make connections at any point according to any schedules. You
agree FedEx may, without notice, substitute alternative carrier or aircraft, deviate from
the route or routes, or cause the goods to be transported by motor vehicle.
THERE ARE NO STOPPING PLACES THAT ARE AGREED TO AT THE TIME OF TENDER
OF THE SHIPMENT, AND WE RESERVE THE RIGHT TO ROUTE THE SHIPMENT IN ANY
WAY WE DEEM APPROPRIATE.
Cartage Agents
We provide pickup and delivery to many international locations.
A. If you elect to make arrangements for pickup or delivery directly with a cartage
agent, you are responsible for all charges and fees assessed by the cartage agent.
The invoice you receive from us will reflect only our charges and fees.
B. Our delivery commitment time and money-back guarantee policy apply only to the
portion of the transportation handled directly by us. (See the Money-Back Guarantee
Policy section.) The delivery commitment time begins when the cartage agent tenders
the shipment to us and ends when a shipment is available for pickup by you or a cartage
agent. Our tender of a shipment to a cartage agent constitutes delivery of the shipment
by us for all purposes. We are not responsible for service failures as a result of cartage
agent pickups or deliveries.
C. A special handling fee applies; see Rates in the FedEx Service Guide.
D. Cartage agents are independent contractors. They are neither employees nor agents
of FedEx Express, and we are not responsible for any of their acts or omissions.
Claims
A. We must receive notice of a claim due to damage (visible or concealed), delay
(including spoilage claims) or shortage within 21 calendar days after delivery of the
shipment. (See the Money-Back Guarantee Policy section for the time period to request
a refund or credit of transportation charges due to a service failure.) We must receive
notice of all other claims, including, but not limited to, claims for nondelivery or misdelivery,
within nine months after the package was tendered to FedEx Express for shipment.
B. Notice of claims for which you are seeking more than US$100 must be in writing.
All claims must be made within the time limits set forth above.
C. Your notice of claim must include complete shipper and recipient information, as
well as the FedEx tracking number, date of shipment, number of pieces, and shipment
weight. Failure to provide us with notice in the manner and within the time limits set
forth in paragraphs (A) through (B) will result in denial of your claim, and we will have
no liability or obligation to pay your claim. The filing of a lawsuit does not constitute
compliance with these notice provisions.
D. Written documentation supporting the amount of your claim must be delivered to us
within nine months after the package was tendered to FedEx Express for shipment. Such
documentation may include original purchase invoices, estimates or invoices for repair,
expense statements, appraisals, final confirmation screen if online order with proof of
purchase, or other records. These documents must be verifiable to our satisfaction.
E. We are not obligated to act on any claim until all transportation charges have
been paid. The claim amount may not be deducted from these charges or from any
outstanding balance owed to us.
F. FedEx reserves the right to inspect a damaged shipment on the recipient’s premises
as well as the right to retrieve the damaged package for inspection at a FedEx facility.
The terms and conditions applicable to the original shipment (including any declared
value) will govern the disposition of all claims in connection with the shipment,
including any claim relative to the retrieval, inspection or return of the package. When a
package is picked up for inspection, a receipt for the damaged package will be provided
if requested by the recipient. All of the original shipping cartons, packing and contents
must be made available for our inspection and retained until the claim is concluded.
G. Except in the case of concealed damage, receipt of the shipment by the recipient
without written notice of damage on the air waybill is prima facie evidence that the
shipment was delivered in good condition.
H. We do not accept claims from customers whose packages were sent through a
package consolidator. (See the Package Consolidators section.)
I. Shipment-status information is not intended or permitted to be used as the basis to
file a claim.
J. Only one claim can be filed in connection with a shipment. Acceptance of payment
K. When we resolve a claim by paying full value for a shipment, we reserve the right to
pick up the package for salvage, and all rights, title to, and interest in the package shall
vest with us.
L. You can file a claim in the following ways:
1.Submit claims online at fedex.com/us/claimsonline for U.S. export shipments to
all countries served by FedEx Express and U.S.-inbound shipments from Canada.
2.Send written claims, including the completed claim form and supporting
P.O. Box 256
Fax: 1.877.229.4766
If you fax your completed claim form and supporting documentation, FedEx will
send you a confirmation letter by return fax.
3.Call customer service at 1.800.GoFedEx 1.800.463.3339 (say “claims”) to obtain
a case number for your claim, then complete a print copy of the claim form. You
may have to submit supporting documentation using FedEx Claims Online or the
mailing address or fax number listed above.
M. FAILURE TO COMPLY WITH ANY OF THE ABOVE CONDITIONS WILL RESULT IN THE
DENIAL OF YOUR CLAIM.
We do not offer C.O.D. service to international destinations. A shipment marked “C.O.D.”
will be returned and all related charges will be billed to the sender.
Credit Terms
B. As a condition of extending credit privileges, FedEx reserves the right to require
business customers to provide current financial information, agree to bank draft
arrangements for payment on account, provide a security deposit or provide a bank
letter of credit.
C. When credit privileges are extended, FedEx reserves the right to establish and
D. The invoice date begins the credit term cycle, and payment for transportation
charges is due within 15 days from the invoice date. Failure to keep your FedEx account
current will result in your account being placed on cash-only status. This status may
impair your ability to use our services, delay your shipments and may result in the loss
of any applicable discounts.
Duties, taxes and other fees are payable immediately upon receipt of our invoice.
If transportation charges and duties and taxes are on the same invoice, all charges are
due upon receipt of invoice.
E. IF THE ACCOUNT NUMBER TO BE BILLED IS NOT IN GOOD CREDIT STANDING,
THE PACKAGE MAY BE REFUSED, HELD OR STOPPED IN TRANSIT UNTIL YOU MAKE
ALTERNATIVE PAYMENT ARRANGEMENTS. THE MONEY-BACK GUARANTEE POLICY
WILL NOT APPLY IN SUCH CIRCUMSTANCES.
F. The shipper, and any other party who is liable for payment, is responsible for all
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collect such balances. FedEx may require establishment of electronic funds transfer as
a prerequisite to credit restoration. FedEx may decline to restore credit privileges even
if all costs, fees and expenses are paid.
H. Customers requesting removal from cash-only status must contact the FedEx
Recovery Collections department at 1.800.506.7580.
I. We may apply payments made on your account to any unpaid invoice issued on
your account, at our sole discretion.
J. Requests for research or refunds of payment must be received within 60 days
from the date of payment.
Customs Clearance
A. All shipments that cross international borders must be cleared through customs,
and you may also be required to provide additional information to obtain clearance from
other regulatory agencies in the destination country prior to delivery to the recipient.
B. Except as provided under the FedEx International Broker Select section at fedex.com,
we (or a broker selected by us) will submit shipments to customs and other regulatory
agencies for clearance. Duties and taxes or fees that may be assessed by any regulatory
agency may be advanced on behalf of the sender and recipient provided appropriate
credit arrangements have been made in advance. (See the Billing and Duties and Taxes
sections.) FedEx may charge an ancillary clearance service fee, where applicable, on
international shipments for clearance processing, for services requested by the shipper,
recipient or importer of record, or to recover the costs passed to FedEx by the regulatory
agency for regulatory filing. The types and amounts of fees vary by country. (See
fedex.com/ancillary/go/service for a list of ancillary clearance service fees in your
destination country.)
C. In some instances, at our option, we accept instructions from recipients to use a
designated customs broker other than FedEx (or the broker selected by FedEx) or the
broker designated by the shipper. In any event, FedEx (or the broker selected by FedEx)
reserves the right to clear the shipment if the broker cannot be determined or will not
perform clearance or if complete broker information is not provided (including name,
address, phone number and postal code).
D. When shipments are held by customs or other agencies due to incorrect or missing
documentation, we may attempt first to notify the recipient. If local law requires the
correct information or documentation to be submitted by the recipient and the recipient
fails to do so within a reasonable time as we may determine, the shipment may be
considered undeliverable. (See the Undeliverable Shipments section.) If the recipient
fails to supply the required information or documentation, and local law allows the
sender to provide the same, we may attempt to notify the sender. If the sender also
fails to provide the information or documentation within a reasonable time as we may
determine, the shipment will be considered undeliverable. We assume no responsibility
for our inability to complete a delivery due to incorrect or missing documentation,
whether or not we attempt to notify the recipient or sender. (See the Undeliverable
Shipments section.)
E. Shipments requiring documentation in addition to the FedEx International Air Waybill,
the FedEx International Next Flight Air Waybill or the FedEx International MailService Air
Waybill (e.g., a Commercial Invoice) may require additional transit time. Proper completion
of necessary documentation, with complete and accurate shipment information, including
the appropriate Harmonized Tariff Schedule Code, is the shipper’s responsibility.
F. Shipments that contain goods or products that are regulated by multiple government
agencies within the destination country (such as the Department of Agriculture, the Food
and Drug Administration, the Fish and Wildlife Service and the Federal Communications
Commission in the U.S. and comparable agencies in the destination country) may require
additional time for clearance.
G. The sender is responsible for making sure goods shipped internationally are
acceptable for entry into the destination country. All charges for shipment to and
return from countries where entry is not permitted are the sender’s responsibility.
H. We assume no responsibility for shipments abandoned in customs, and such
shipments may be considered undeliverable.
I. If acceptable wildlife products are shipped via the FedEx International Broker
Select service option for U.S. import, they must be addressed to a broker at one of
the 18 designated U.S. Fish and Wildlife ports.
J. U.S. import shipments that contain products that originate from wildlife or contain
wildlife may require original permits/certificates (CITES) for U.S. Fish and Wildlife
Service clearance. U.S. importers of wildlife products must obtain an import license
from the U.S. Fish and Wildlife Service for commercial shipments.
K. The U.S. Food and Drug Administration (FDA) requires completion of FDA Prior Notice
for certain shipments containing food or food articles for human or animal consumption
prior to their arrival in the U.S. A copy of the FDA Prior Notice confirmation record must
be included with the shipping documentation for all foods and food products that require
Prior Notice.
L. For shipments that must be cleared through customs by the recipient, FedEx will
deliver the customs paperwork to the recipient, and delivery of paperwork constitutes
timely delivery.
Dangerous Goods
A. All packages containing dangerous goods must comply with the International Civil
Aviation Organization (ICAO) Technical Instructions for the Safe Transport of Dangerous
Goods by Air, the International Air Transport Association (IATA) Dangerous Goods
Regulations and, where applicable, Title 49 of the Code of Federal Regulations. Shippers
of dangerous goods, whether prepared under ICAO/IATA or 49CFR, must comply with
all FedEx Express variations listed in the current edition of the IATA Dangerous Goods
Regulations. All packages containing dangerous goods must comply with the IATA
dangerous-goods regulations. The only exception is for a U.S. territory or commonwealth
such as Puerto Rico. Shippers may use 49CFR when prepared by air as limited by the
commodities FedEx Express accepts prepared under these regulations. The shipper is
responsible for complying with all packing requirements and appropriate marking and
labeling of the package, documentation, as well as compliance with all applicable local,
state and federal laws, regulations, ordinances and rules. The shipper is also responsible
for ensuring the recipient complies with all applicable local, state and federal laws,
regulations, ordinances and rules for applicable hazard classes.
Dangerous goods can only be shipped using the FedEx Expanded Service
International Air Waybill when using a paper air waybill for express service.
B. Shippers must comply with all applicable local, state and federal laws governing
packing, marking and labeling of shipments of blood and blood products, regardless of
whether they are infectious.
C. FedEx packaging may not be used to ship dangerous goods (including dry ice), with
the following exceptions: IATA Section II lithium batteries, which may be shipped in
FedEx boxes and tubes; and Biological Substance, Category B (UN 3373) shipments,
which may be shipped in the FedEx UN 3373 Pak, the FedEx Medium Clinical Box or
the FedEx Large Clinical Box. Blood, urine and other specimens containing infectious
substances are considered dangerous goods and must not be shipped in the FedEx
Clinical Pak. The shipper assumes sole responsibility for compliance with all applicable
governmental regulations. For more information on FedEx guidelines, go to fedex.com/
packaging and read our brochures on packaging clinical samples and Biological
Substance, UN 3373 specimens.
D. FedEx Express does not accept dangerous goods shipments prepared exclusively
for ground shipment.
E. FedEx is not required to add dry ice to packages in its system or to provide
re-icing services.
F. Each shipment must be accompanied by the 8-1/2” Shipper’s Declaration for
Dangerous Goods form when required.
Title 49CFR paperwork cannot be used for international dangerous goods shipments
(except for a U.S. territory or commonwealth such as Puerto Rico), and such shipments
will be refused or returned to the sender.
G. Lithium batteries (UN 3090) that are Primary Non-Rechargeable require pre-approval
to ship. This applies to IATA Section IA, Section IB and Section II lithium batteries. For
details, go to fedex.com and enter keyword “lithium batteries.” FedEx Express does not
accept waste batteries or batteries being shipped for recycling or disposal, including
damaged or defective batteries (see IATA variation FX–16).
H. FedEx may require shippers to hire a trained pack-and-ship vendor to resolve a
problem with an undeliverable dangerous goods shipment. If the recipient refuses
a package or freight piece containing dangerous goods, or the package leaks or is
damaged, it will be returned to the shipper if possible. If the shipper refuses to accept
the returned shipment or it cannot be returned because of leakage or damage due to
faulty packaging, the shipper is responsible for and agrees to reimburse and otherwise
indemnify FedEx for all costs, fees, and expenses it incurs in connection with the cleanup
and disposal of the package or freight piece. The shipper agrees to indemnify FedEx for
any and all costs, fees and expenses FedEx incurs as a result of the shipper’s failure to
comply with FedEx Dangerous Goods shipping requirements.
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I. We have the right to refuse any package or freight piece with an odor or any package
that is wet or leaking. If a dangerous goods shipment damages or contaminates any
property, the shipper is solely responsible for and will reimburse and indemnify FedEx
for any and all costs, fees and expenses it incurs in connection with the cleanup of such
damage or contamination.
J. Not all FedEx locations accept dangerous goods, and we reserve the right to refuse
dangerous goods at any location where they cannot be accepted in accordance with
applicable law. Dangerous goods shipments, including dry ice, are not accepted at
FedEx Express Drop Box locations, FedEx Office Print and Ship Center locations, FedEx
Authorized ShipCenter locations, or FedEx ShipSite locations (such as OfficeMax), except
as noted below. Biological Substance, Category B (UN 3373) shipments are not accepted
at FedEx Office Print and Ship Center locations, FedEx Authorized ShipCenter locations,
or FedEx ShipSite locations. Biological Substance, Category B (UN 3373) shipments may
be placed in FedEx Express Drop Boxes, including drop boxes located at FedEx Office
Print and Ship Center locations in the U.S. and Puerto Rico; they are not, however,
accepted at drop boxes located at FedEx ShipSite locations. FedEx Express shipments
containing IATA Section II lithium batteries are accepted at FedEx Office Print and Ship
Center locations and may be placed in FedEx Express Drop Boxes.
K. The shipper must provide all required information and complete all boxes pertaining
to dangerous goods on the FedEx air waybill. Shippers utilizing electronic systems to
ship dangerous goods must select, as appropriate to the electronic system, the special
services, handling or flag to indicate that their shipment contains dangerous goods.
L. Note: We are required by law to report improperly declared or undeclared
shipments of dangerous goods to the U.S. Department of Transportation (DOT). The
shipper may be subject to fines and penalties under applicable law. The DOT/Federal
Aviation Administration (FAA) requires every shipper to have job-specific dangerous
goods training prior to tendering a dangerous goods shipment to FedEx or another air
carrier. When individuals tender a shipment containing dangerous goods it must be
properly classified, packaged, marked, labeled and identified as dangerous goods,
and include the correct dangerous goods documentation.
M. Dangerous goods may not be rerouted to an address other than the original
available as hold for pickup at permissible locations or be returned to the sender.)
N. We are required to maintain proper segregation of incompatible dangerous goods
on all vehicles and aircraft. This necessity may cause the shipment to move on the next
available truck route or flight on which proper segregation can be maintained.
O. For more information, see Shipping Dangerous Goods via FedEx Express at
fedex.com/dangerousgoods. If you have questions regarding shipments of dangerous
goods, you may call 1.800.GoFedEx 1.800.463.3339 and say “dangerous goods” to
connect to our Dangerous Goods/Hazardous Materials Hotline for assistance (outside
the U.S. call 1.901.434.3200). If you have questions regarding countries served,
commodity restrictions by country or service availability, call 1.800.GoFedEx
1.800.463.3339 and say “international services” for FedEx International Customer Service.
Declared Value for Carriage and Limits of Liability
The declared value for carriage of any package represents our maximum liability in
connection with a shipment of that package, including, but not limited to, any loss,
damage, delay, misdelivery, nondelivery, misinformation, any failure to provide information,
or misdelivery of information relating to the shipment. It is the shipper’s responsibility to
prove actual damages. Exposure to and risk of any loss in excess of the declared value is
assumed by the shipper. You may transfer this risk to an insurance carrier of your choice
through the purchase of an insurance policy. Contact an insurance agent or broker if you
desire insurance coverage. WE DO NOT PROVIDE INSURANCE COVERAGE OF ANY KIND.
A. If for any reason the Warsaw Convention or the Montreal Convention (see the Carriage
Under International Conventions section) does not govern our liability, our maximum
liability for loss, damage or delay, or any claim with regard to any shipment moving to or
from the U.S. is limited to US$100, US$9.07 per pound or US$20.00 per kilo, whichever
is greater, unless you declare a higher value for carriage and pay a greater charge. The
interpretation of the relevant Convention’s liability limit may vary depending on the
destination country. If the Warsaw Convention as amended by Montreal Protocol No.
4 applies to your shipment, our liability is limited to 17 Special Drawing Rights (SDRs)
per kilo, unless you declare a higher value for carriage and pay the required fee. If the
Montreal Convention applies to your shipment, our liability is limited to 19 SDRs per kilo,
unless you declare a higher value for carriage and pay the required fee. Otherwise, our
liability is limited to US$9.07 per pound (US$20.00 per kilo) unless you declare a higher
value for carriage and pay the required fee.
FedEx International Priority Freight and FedEx International Economy Freight shipments
have a maximum declared-value limit of US$100,000 to most destinations. FedEx
International Broker Select shipments to many countries are allowed to exceed the
country declared-value-for-carriage limit (but not the FedEx International Priority and
FedEx International Economy maximum of US$50,000 per shipment).
Except as limited below, unless a higher value is declared and paid for, our liability
for each package shipped between Puerto Rico and the U.S. is limited to US$100.
For each package exceeding US$100 in declared value, an additional amount will be
charged. See Rates in the FedEx Service Guide for details.
Except as limited below, the declared-value limit for shipments between Puerto Rico
and the U.S. is US$50,000 per shipment, rather than US$50,000 per package.
For packages shipped between Puerto Rico and the U.S., or sent to any international
location, the declared value for carriage cannot be greater than the declared value
for customs. A FedEx Envelope and FedEx Pak to and from Puerto Rico is limited to a
declared value for customs and carriage of US$100.
B. If you declare a higher value for carriage, an additional amount will be assessed for
each US$100 (or fraction thereof) by which the declared value for carriage exceeds the
US$100 or US$9.07 per-pound liability limitation, whichever is applicable. See Rates
in the FedEx Service Guide for details. EVEN IF A HIGHER VALUE IS DECLARED, OUR
LIABILITY FOR LOSS, DAMAGE OR DELAY OF A SHIPMENT WILL NOT EXCEED ITS REPAIR
COSTS, ITS DEPRECIATED VALUE OR ITS REPLACEMENT COST, WHICHEVER IS LESS.
C. The maximum declared value for customs and carriage for the contents of a FedEx
Envelope or a FedEx Pak, regardless of destination, is US$100 or US$9.07 per pound,
whichever is greater. Goods with a value (actual or declared) exceeding US$100 should
not be shipped in a FedEx Envelope or FedEx Pak.
D. The maximum declared value for customs and carriage for a FedEx international
shipment, if other than a FedEx Envelope or FedEx Pak, can be found at fedex.com under
the individual country listing.
Except as limited below, the maximum declared value per shipment for FedEx
International Next Flight is US$50,000. If a FedEx International Next Flight shipment is
tendered to FedEx palletized or shrinkwrapped as one single unit, the maximum declared
value is US$50,000. If more than one FedEx International Next Flight package is shipped
on one air waybill, the declared value for carriage of each package will be determined
by dividing the total declared value for carriage by the number of packages in the
shipment; the liability of FedEx for loss or damage will be limited to the actual value
of the package(s) lost or damaged, not to exceed the per-package declared value.
E. Shipments (packages or freight) containing all or part of the following items are
limited to a maximum declared value for carriage of US$1,000 per shipment or US$9.07
per pound, whichever is greater. Import of any of the following items may be prohibited
by individual countries, and a lower declared-value limitation for a country will control
this stated limitation for such items:
1.Artwork, including any work created or developed by the application of skill,
2.Film, photographic images (including photographic negatives), photographic
3.Any commodity that by its inherent nature is particularly susceptible to damage
4.Antiques, or any commodity that exhibits the style or fashion of a past era and
5.Glassware, including, but not limited to, signs, mirrors, ceramics, porcelains,
china, crystal, glass, framed glass, and any other commodity with similarly
fragile qualities.
6. Plasma screens.
7.Jewelry, including, but not limited to, costume jewelry, watches and their
parts, mount gems or stones (precious or semiprecious), industrial diamonds,
and jewelry made of precious metal.
8.Furs, including, but not limited to, fur clothing, fur-trimmed clothing and fur pelts.
9.Precious metals, including, but not limited to, gold and silver bullion or dust,
precipitates, or platinum (except as an integral part of electronic machinery).
10.Stocks, bonds, cash letters or cash equivalents, including, but not limited to, food
11.Liquor stamps and tax stamps.
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12.Collector’s items such as coins, stamps, sports cards, souvenirs and memorabilia.
13.Guitars and other musical instruments that are more than 20 years old, and
and prototypes.
F. The declared value for carriage cannot be greater than the declared value for customs.
G. When the sender has not specified the declared value for carriage of each package
on an air waybill, but has specified a total declared value for all packages, the declared
value for each package will be determined by dividing the total declared value by the
number of packages on the air waybill unless you provide verifiable evidence supporting
a different allocation. The declared value of any package in a shipment cannot exceed
the declared value of the total shipment.
H. Notwithstanding anything else in the FedEx Service Guide, we are not liable for
any loss of, damage to or delay, misdelivery or nondelivery of unacceptable shipments,
including, but not limited to, cash or currency, nor misdelivery of information.
I. Notwithstanding anything else in the FedEx Service Guide, we are not liable for any
loss, damage or delay to any package that is not adequately packaged by the shipper.
J. ANY EFFORT TO DECLARE A VALUE IN EXCESS OF THE MAXIMUMS ALLOWED
OF ANY SHIPMENT BEARING A DECLARED VALUE IN EXCESS OF THE ALLOWED
SERVICE GUIDE AS TO SUCH SHIPMENT.
K. REGARDLESS OF THE DECLARED VALUE OF A PACKAGE, OUR LIABILITY FOR LOSS,
PROVIDE INFORMATION, OR MISDELIVERY OF INFORMATION, WILL NOT EXCEED A
SHIPMENT’S REPAIR COST, ITS DEPRECIATED VALUE OR ITS REPLACEMENT COST,
WHICHEVER IS LESS.
L. The shipper is responsible for accurately completing the air waybill or other shipping
documents, including completion of the declared-value section. We cannot honor
requests to change the declared-value information on the air waybill after tender to FedEx.
M. See the Liabilities Not Assumed section for other limitations and exclusions on
our liability.
N. Additional restrictions may apply to a shipment if sent pursuant to an airline
interline agreement.
O. In the event that FedEx Office procures, accepts tender of, performs, or otherwise
undertakes the transportation, delivery or release of a package by FedEx Express,
limitation and liberty of whatsoever nature contained in these terms and conditions or
otherwise available to FedEx Express as if such provision were expressly for its benefit.
FedEx offers Delivery Signature Options for shippers. Not available for all shipments
or to all destinations.
1.From someone at the delivery address; or
2.From a neighbor, building manager or other person at a neighboring address; or
3.Where available, the recipient can sign a FedEx door tag or utilize other FedExapproved means to authorize release of the package without anyone present.
If delivery cannot be completed in these ways, FedEx may reattempt delivery.
B. Direct Signature Required. FedEx will obtain a signature from someone at the
delivery address. If no one is at the address, FedEx may reattempt delivery.
C. Adult Signature Required. FedEx will obtain a signature from someone at
the delivery address who is at least the age of majority in the destination country.
Government-issued photo identification or other identification customarily accepted by
local authorities is required. In all cases, if there is no eligible recipient at the delivery
address, FedEx may reattempt delivery.
Signature Options.
E. Choosing a Delivery Signature Option overrides a signature release.
F. FedEx will assess the delivery signature charge if the shipper requests the Delivery
G. Also see the Liabilities Not Assumed, Pickup and Delivery, and Routing and
Rerouting sections.
Dimensional-weight pricing is applicable on a per-shipment basis to all shipments in
customer packaging. FedEx packaging may also be subject to dimensional-weight pricing.
If the dimensional weight exceeds the actual weight, charges based on the dimensional
weight will be assessed. Customers who fail to apply the dimensional-weight calculation
to a package may be assessed dimensional-weight charges by FedEx. See the Dimensional
Weight description in the Fees and Other Shipping Information section of the FedEx
Service Guide for additional details.
Duties and Taxes
A. In order to complete clearance of certain items through customs, we may be required
to advance on your behalf certain duties and taxes as assessed by customs officials.
For all shipments we may contact the payer before clearance is complete to confirm the
arrangements for reimbursing us. At our sole discretion, we may require confirmation
of reimbursement arrangements as a condition to completion of clearance and delivery
including, but not limited to, cases of deliveries to recipients that we believe are not
creditworthy and of shipments with high declared values.
B. Duties and taxes may generally be billed to the sender, the recipient or a third
party. If the sender fails to designate a payer on the air waybill, duties and taxes will
automatically be billed to the recipient where allowed. Bill Sender Duties and Taxes
and Bill Third Party Duties and Taxes are options available only for deliveries to
specified locations (call FedEx Express International Customer Service at 1.800.GoFedEx
1.800.463.3339 and say “international services”). REGARDLESS OF ANY PAYMENT
INSTRUCTIONS TO THE CONTRARY, THE SENDER IS ULTIMATELY RESPONSIBLE FOR
PAYMENT OF DUTIES AND TAXES IF PAYMENT IS NOT RECEIVED. If transportation
charges for a shipment are billed to a credit card, FedEx reserves the right to also settle
uncollected duties and taxes charges associated with that shipment to the credit
card account.
C. In the event we advance duties, taxes or other fees, including the U.S. Merchandise
Processing Fee, on behalf of the payer, the payer will be assessed an ancillary
clearance service fee based on a flat rate or a percentage of the total amount advanced.
This ancillary clearance service fee will vary depending upon the destination country.
See the Advancement Fee listed under Ancillary Clearance Service Fees in the FedEx
Service Guide for the surcharge that applies to U.S. import shipments.
D. Shipments marked Bill Recipient Duties and Taxes may be delayed if we are not able
to reach the recipient to confirm that we will be reimbursed for any amounts advanced,
and the money-back guarantee will not apply in these cases. (See the Liabilities Not
Assumed and Money-Back Guarantee Policy sections.)
E. If a recipient refuses to pay the duties and taxes, we may contact the sender. If the
sender refuses to make satisfactory arrangements to reimburse us, the shipment may be
returned to the sender or placed into a general order warehouse or a customs-bonded
warehouse. The sender must then pay both the original transportation charges and the
return charges. If we advanced any amounts as duties and taxes at either the original
destination or upon return, the sender shall also be liable for such amounts.
F. Payment for duties and taxes will be made by one of the following means at the
sole discretion of FedEx: cash, check (personal or business, provided valid identification
is offered), money order, traveler’s check, or debit or deferment account. FedEx does not
accept prepayment of duties and taxes at the time of shipment. Payment of duties and
taxes may not be made by credit card.
G. In the event that we require confirmation of duties and taxes reimbursement
arrangements from the recipient, we will attempt to contact the recipient no later than
12 p.m. on the day the shipment is available for customs clearance in the destination
country and inform the recipient of the estimated duties and taxes amount. If an
arrangement satisfactory to us is made, the shipment will then be cleared through customs
and delivered. If the shipment clears customs by 5 p.m. on the day arrangements are
confirmed, delivery will be scheduled for the next business day by 5 p.m. or the end of
the local business day. In the event we have cleared packages on your behalf and you do
not have credit arrangements with FedEx, payment may be required prior to the release
of your shipment.
H. In the event the accuracy or propriety of duties and taxes assessed on a shipment
is disputed, FedEx or its designated broker may review the shipping documents
tendered with the shipment. If FedEx determines that the duties and taxes were properly
assessed, the shipper agrees to pay the duties and taxes.
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Export Control Laws
You are responsible for and warrant your compliance with all applicable laws, rules and
regulations, including, but not limited to, the export laws and government regulations
of any country to, from, through or over which your shipment may be carried. Any FedEx
Returns service shipments that are forwarded to a third country must also comply with
the export control requirements of the country of first departure. You agree to furnish
such information and complete and attach to the air waybill such documents as necessary
to comply with such laws, rules and regulations.
In addition, you specifically warrant that you will not tender any shipments to us
if you are listed on the Denied Persons List maintained by the U.S. Department of
Commerce. You also warrant that you will not attempt to ship to persons or entities
listed as Specially Designated Nationals or Blocked Persons by the U.S. Treasury
Department and that you will ship items requiring a State Department license using
our FedEx International Premium, FedEx International Express Freight or FedEx
International Airport-to-Airport services or FedEx International Priority using the
FedEx International Controlled Export service option. FedEx will not carry shipments
that violate any U.S. export laws. We assume no liability to you or any other person
for any loss or expense — including, but not limited to, fines and penalties — if you
fail to comply with any export laws, rules or regulations.
Extra-large packages are pieces weighing less than 151 lbs. (or destination country
limit) that exceed 130 inches (or destination country limit) in length and girth combined.
These pieces may be refused, or at our sole discretion may be considered as FedEx
International Priority Freight or FedEx International Economy Freight shipments once
accepted by us, and a minimum chargeable weight of 151 lbs. may be applied regardless
of actual weight.
Fuel Surcharge
We reserve the right to assess fuel and other surcharges on shipments without notice.
The duration and amount of any surcharge will be determined at our sole discretion. By
tendering your shipment to FedEx, you agree to pay the surcharges, as determined by
FedEx. The fuel surcharge rate, if applicable, is available on fedex.com.
We may, at our sole discretion, open and inspect any shipment without notice.
Governmental authorities may also open and inspect any shipment at any time.
FEDEX EXPRESS WILL NOT BE LIABLE FOR ANY DAMAGES IN EXCESS OF THE
DECLARED VALUE OR US$100 OR THE AMOUNT SET BY THE MONTREAL OR
WARSAW CONVENTIONS (AS AMENDED), WHICHEVER IS GREATER, FOR CARRIAGE
OF A SHIPMENT ARISING FROM TRANSPORTATION SUBJECT TO THE TERMS AND
CONDITIONS CONTAINED IN THE FEDEX SERVICE GUIDE, WHETHER OR NOT FEDEX
EXPRESS KNEW OR SHOULD HAVE KNOWN THAT SUCH DAMAGES MIGHT BE INCURRED.
In no event shall FedEx Express, including, without limitation, agents, contractors,
including, without limitation, loss of profits or income, whether or not FedEx Express had
If we inadvertently accept a shipment with a destination city or cities that we do not
serve in a country to which FedEx Express international services are provided, we may
attempt to complete the delivery. However, we will not be liable and we will not provide
any proof of delivery. The delivery commitment listed for such country will not apply,
and the applicable rate will be the highest for that country plus the maximum extended
service area surcharge. In these cases, the money-back guarantee applies only to the
portion of the transportation provided directly by us.
We will not be liable or responsible for loss, damage or delay caused by events we
cannot control.
We will not be liable for, nor will any adjustment, refund or credit of any kind be
given as a result of any loss, damage, delay, misdelivery, nondelivery, misinformation or
any failure to provide information, except such as may result from our sole negligence.
We will not be liable for, nor will any adjustment, refund or credit of any kind be given
as a result of, any loss, damage, delay, misdelivery, nondelivery, misinformation or
failure to provide information caused by or resulting in whole or in part from:
A. The act, default or omission of any person or entity, other than FedEx, including
B. The nature of the shipment, including any defect, characteristic or inherent vice of
the shipment.
C. Your violation of any of the terms and conditions contained in the FedEx Express
Terms and Conditions, as amended or supplemented, or on an air waybill, standard
conditions of carriage, tariff or other terms and conditions applicable to your shipment,
including, but not limited to, the improper or insufficient packing, securing, marking and
addressing of shipments, or use of an account number not in good credit standing, or
failure to give notices in the manner and time prescribed.
D. Perils of the air, public enemies, criminal acts of any person(s) or entities including,
but not limited to, acts of terrorism, public authorities acting with actual or apparent
authority, authority of law, local disputes, civil commotion, hazards incident to a state
of war, local, national or international weather conditions (as determined solely by us),
local, national or international disruptions in air or ground transportation networks (as
determined solely by us), strikes or anticipated strikes (of any entity, including, but not
limited to, other carriers, vendors or suppliers), labor disruptions or shortages caused
by pandemic conditions or other public health event or circumstances, natural disasters
(earthquakes, floods and hurricanes are examples of natural disasters), conditions that
present a danger to our personnel, and disruption or failure of communication and
information systems (including, but not limited to, our systems).
E. Our compliance or noncompliance with verbal or written delivery instructions from
the sender, recipient or persons claiming to represent the shipper or recipient.
F. Our compliance or noncompliance with any request to intercept a shipment in transit,
or to prevent delivery.
G. Damage or loss of articles packaged and sealed by the sender or by person(s) acting
at the sender’s direction, provided the seal is unbroken at the time of delivery, the
package retains its basic integrity, and the recipient accepts the shipment without
noting the damage on the delivery record.
H. Our inability or failure to complete a delivery, or a delay to any delivery, due to acts
or omissions of customs or other regulatory agencies.
I. Delays in delivery caused by adherence to FedEx policies regarding the payment of
duties and taxes or other charges.
J. Our inability to provide a copy of the delivery record or a copy of the signature
K. Erasure of data from or the loss or irretrievability of data stored on magnetic
tapes, files or other storage media, or erasure or damage of photographic images or
soundtracks from exposed film.
L. The loss of any personal or financial information including, but not limited to, social
security numbers, dates of birth, driver’s license numbers, credit card numbers and
financial account information.
M. Our failure to honor package-orientation graphics (e.g., “up” arrows, “this end up”
markings), “fragile” labels or other special directions concerning packages.
N. Your failure to ship goods in packaging approved by us prior to shipment where such
prior approval is recommended or required.
O. The shipment of fluorescent tubes, neon lighting, neon signs, X-ray tubes, laser
specimens and glass containers such as those used in laboratory test environments.
P. Our failure to notify you of any delay, loss or damage in connection with your
Q. Shipments released without obtaining a signature if a signature release is on file.
R. Shipments released without obtaining a signature pursuant to a Delivery Signature
Option selected by the shipper. (See the Delivery Signature Options section.)
S. Shipments released without obtaining a signature at nonresidential addresses when
release has been authorized by the shipper or recipient. (See the Delivery Signature
Options section.)
T. Failing to obtain the signature option requested for shipments using Delivery
Signature Options. (See the Delivery Signature Options section.)
U. Our failure or inability to attempt to contact the sender or recipient concerning
an incomplete or inaccurate address or other recipient information; incorrect, incomplete,
inaccurate or missing documentation; payment of duties and taxes necessary to release
a shipment; or an incomplete or incorrect customs broker’s address.
V. The failure to properly designate a delivery address as a Residential Delivery or
Commercial Delivery, including delivery addresses that were processed through any
address verification function or program.
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(Liabilities Not Assumed, cont.)
W. Any package where FedEx records do not reflect that the package was tendered to
FedEx by the shipper.
X. The shipper’s failure to delete all shipments entered into a FedEx self-invoicing
system, internet shipping device or any other electronic shipping method used to ship
a package, when the shipment is not tendered to FedEx. If you fail to do so and seek
a refund, credit or invoice adjustment, you must comply with the notice provisions
in Invoice Adjustments/Overcharges in the Billing section. FedEx is not liable for any
refund, credit or adjustment unless you comply with those notice provisions.
Y. Your use of an incomplete, inaccurate, or invalid FedEx account number or your
failure to provide a valid FedEx account number in good credit standing in the billing
instructions on shipping documentation.
Z. Damage to briefcases, luggage, garment bags, aluminum cases, plastic cases, or
other items when not enclosed in outer packaging, or other general shipping containers
caused by adhesive labels, soiling or marking incidental to transportation.
AA.The shipment of perishables or commodities that could be damaged by exposure
to heat or cold, including, but not limited to, the shipment of any alcoholic beverages,
plants and plant materials, tobacco products, ostrich or emu eggs, or live aquaculture.
BB.The shipper’s failure to provide accurate delivery address information.
CC.Damage to computers, or any components thereof, or any electronic equipment
when shipped in any packaging other than:
1.The manufacturer’s original packaging, which is undamaged and has retained
a good, rigid condition.
2.Packaging that is in accordance with the FedEx packaging guidelines available
3. FedEx laptop packaging, for shipments of laptop computers.
4.FedEx small electronic device packaging, for shipments of cell phones, handheld
computers, MP3 players and similar items.
5.FedEx tablet packaging, for shipments of tablet computers.
DD.Any shipment containing a prohibited item. (See the Prohibited Items section.)
EE. Our provision of packaging, advice, assistance or guidance on the appropriate
packaging of shipments does not constitute acceptance of liability by FedEx unless
such advice, assistance or guidance has been approved in writing by FedEx Packaging
Design and Development and the writing expressly accepts liability in the event of a
damaged shipment.
FF. Failing to meet our delivery commitment for any shipments with an incomplete
or incorrect address. (See the Undeliverable Shipments section.)
GG.Failing to deliver or not attempting to deliver a package within the delivery
commitment time, if the shipper or recipient requested a later delivery or informed
FedEx that the recipient location is closed during the originally scheduled delivery time.
HH.Damages indicated by any shockwatch, tiltmeter or temperature instruments.
II. Loss or damage to alcohol shipments unless an approved packaging type is used
or FedEx Packaging Design and Development has preapproved your packaging prior to
shipment. See the Alcoholic Beverages section for further information.
JJ. Dangerous goods shipments that the shipper did not properly declare, including
proper documentation, markings, labels and packaging. FedEx Express will not pay a
claim on undeclared or hidden dangerous goods and the FedEx Money-Back Guarantee
does not apply.
KK. FedEx will not be liable for the failure to provide any services or service options
where our records do not reflect that the services or service options were selected by
the shipper.
In the event that the Warsaw Convention, as amended, or Montreal Convention does
not prescribe limitations on legal actions, the following will apply.
Any right you might have to damages, refunds, credits, recovery of reliance
interests, disgorgement, restitution, injunctive relief, declaratory relief or any other
legal or equitable relief whatsoever against us under any cause of action arising
from the transportation of any package pursuant to the FedEx Service Guide shall
be extinguished unless you file an action within one year from the date of delivery
of the shipment or from the date on which the shipment should have been delivered.
Any right that you might have to damages, refunds, credits, recovery of reliance
legal or equitable relief whatsoever against us under any cause of action arising
from the transportation of any package pursuant to the FedEx Service Guide shall be
extinguished unless you first comply with all applicable notice periods and requirements
in these terms and conditions including, but not limited to, the periods and requirements
for providing notice under the Billing, Claims and Money-Back Guarantee Policy sections.
You and we understand that timely and complete compliance with such notice periods
and requirements is a contractual condition precedent to your right to any relief
whatsoever, and you must plead compliance with those conditions precedent on the
face of any complaint that you file against us. You and we agree that FedEx cannot
be considered to have breached any obligation to you unless or until we wrongfully
deny a claim submitted to us pursuant to the notice periods and requirements contained
in these terms and conditions. Finally, you and we agree that you will comply with
applicable notice periods and requirements even if you believe that such compliance will
not result in relief from us or if you lack knowledge regarding whether such compliance
will result in relief from us.
You agree that you will not sue us as a class plaintiff or class representative, join as
a class member, or participate as an adverse party in any way in a class-action lawsuit
against us. Nothing in this paragraph, however, limits your rights to bring a lawsuit as an
individual plaintiff.
you tendered your shipment to us.
The performance of any services does not make us an agent of the shipper or any
third party for any purpose.
Live Animals
FedEx Express does not accept live-animal shipments as part of its regular-scheduled
service and does not transport household pets such as dogs, cats, birds and hamsters.
FedEx Express may accept certain shipments of live animals such as horses, livestock
and zoo animals (to and from zoo locations only) on an exception basis if approved and
coordinated by the FedEx Live Animal Desk (call 1.800.405.9052).
We offer a money-back guarantee for our services.1 This guarantee can be suspended,
A. Money-Back Guarantee. For U.S.-based payers, we will, at our option, and upon
request, either refund or credit to the applicable invoice only your transportation charges
if we deliver a shipment 60 seconds or more after the applicable delivery commitment
time. The money-back guarantee applies to shipments tendered using the following
services: FedEx International First, FedEx International Next Flight, FedEx International
Priority, FedEx International Priority Freight, FedEx International Economy, FedEx
International Economy Freight, FedEx International Priority DirectDistribution, FedEx
International Priority DirectDistribution Freight and FedEx International Premium. It
does not apply to FedEx International MailService. This money-back guarantee is
your exclusive remedy in the event of a service failure for the recovery of all or any
portion of the FedEx charges for a shipment. If the money-back guarantee is suspended,
there is no remedy or recovery of charges for a service failure. There are no delivery
commitments for shipments on which the money-back guarantee is suspended.
1.Credits for transportation charges will be applied to the payer’s account only,
and refunds will be made payable to the payer only.
2.Only one refund or credit is permitted per package. In the case of multiple-piece
shipments, this money-back guarantee applies to each package in the shipment.
If a service failure occurs for any package within the shipment, a refund or
credit will be given only for the portion of the transportation charges applicable
to that package. For FedEx International Priority DirectDistribution and FedEx
International Priority DirectDistribution Freight, the money-back guarantee is
prorated based on the number and weight of packages within the shipment
where delivery is not completed by the service commitment.
3.A credit or refund under our money-back guarantee policy will be applied only
against charges for the shipment giving rise to the credit.
4.An exact delivery commitment time can be obtained only by telephoning
International Customer Service and supplying us with all of the following:
1. Commodity being shipped
2. Date of the shipment
3. Exact destination
4. Weight of the shipment
5. Value of the shipment
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Any transit time published in the FedEx Service Guide or elsewhere, or quoted by
Customer Service without the above five required facts, is only an estimate and
is not a stated delivery commitment time. You agree that our records regarding
quoted delivery times will constitute conclusive proof of any such quotes.
5.If a delivery later than the original delivery commitment time is requested by
commitment time for application of the money-back guarantee policy will be
adjusted to account for the requested delivery date and/or time. However, the
money-back guarantee may not apply to certain shipments for which the recipient
has requested to modify or customize delivery through methods approved by FedEx.
a certain day or at a certain time, the delivery commitment time for application
of the money-back guarantee policy will be the next business day at the delivery
commitment time for the service originally selected.
7.This money-back guarantee does not apply to requests for invoice adjustment
based on overcharges (see the Billing section) or shipments to P.O. box addresses
acceptable for delivery (see the Post Office Box Addresses section).
8.The money-back guarantee for shipments destined for our extended service
areas applies only to the portion of the transportation provided directly by us.
9.This money-back guarantee applies only to transportation charges paid by
U.S.-based payers and does not apply to duties, taxes or other charges, including
ancillary clearance service fees.
10.Holidays in international locations will affect our transit times. Contact
International Customer Service for information on delivery commitments that
may be affected due to the observance of these holidays. Deliveries normally
scheduled to be made on the day of holiday observance will be rescheduled
for delivery on the next business day. The delivery commitment for application
of the money-back guarantee policy will be extended for a period equal to the
length of the holiday.
11.If the sender or recipient specifies a customs broker other than FedEx or the
broker selected by FedEx (where this service is available), notification may
be given to the broker by 12 p.m. on the first business day the shipment is
available for customs clearance in the destination country, and such notification
constitutes timely delivery.
12.For FedEx International Next Flight service, the quoted delivery time may be
changed for many reasons, including, but not limited to, the following: flight
delays or cancellations due to air traffic control, weather or mechanical
problems. If the delivery commitment is changed, the money-back guarantee
will only be applicable to the latest quoted delivery time.
charges if:
delivery and, if applicable, the name of the person who signed for the shipment,
or service-exception information reflecting that the failure to deliver timely
resulted from circumstances described under the Liabilities Not Assumed section.
3.The payer’s FedEx account number was not in good credit standing, or payment
instructions were invalid, and delivery was delayed until payment arrangements
were secured.
4.The shipment was scheduled for delivery on the Wednesday immediately prior
to Thanksgiving via any FedEx Express international or FedEx Express Freight
international service, and was delivered within 90 minutes of the published
delivery commitment time for the selected service and destination.
5. The shipment was scheduled for delivery during the seven calendar days before
Christmas Day via any FedEx Express international or FedEx Express Freight
international service, and was delivered by the end of the day on the published
delivery commitment date for the selected service and destination.
6. The shipment was undeliverable or returned.
7. The shipment contained dangerous goods or dry ice.
8. The shipment was delayed due to an incorrect address or to the unavailability
or refusal of an appropriate or eligible person to accept delivery or sign for
the package.
9. The shipment was delayed due to customs or regulatory delays, including, but
not limited to, any delays resulting from compliance with advance notice or prior
notice requirements.
10. The delay in delivery was caused by adherence to FedEx policies regarding
the payment of duties and taxes prior to customs clearance or at delivery.
11. Incorrect FedEx tracking numbers were applied to the subject package or
shipment by customers using FedEx electronic shipping devices.
12. Complete recipient information was not provided at the time of tender to FedEx.
Complete recipient information must be provided on either the air waybill or
through any FedEx electronic shipping device.
13. You did not book an international freight shipment as required.
D. Refund or Credit Requests. To qualify for a refund or credit due to a service failure,
you must notify us of the service failure and request a refund or credit of your transportation
charges in compliance with the conditions listed below. If you do not comply with
these conditions, you are not entitled to receive a refund or credit and cannot recover
compensation for a service failure in any lawsuit.
1.You may request a refund or credit of transportation charges due to a service
a. U
se our internet application FedEx Billing Online at fedex.com if you are a
registered user; or
b. Submit your request through the invoice adjustment feature at fedex.com; or
c. S ubmit the request via our telephone invoice adjustment system at
2.Your notification of a service failure must include your FedEx account number,
if any; the FedEx tracking number; and the date of the shipment.
3.All requests for refund or credit of transportation charges must be received via
one of the approved channels within 15 calendar days of the invoice date or
within 15 calendar days from the ship date if you are paying by credit card or
in advance by cash, check or money order.
Offer void where prohibited by law.
1
FedEx cannot accept a consolidation under FedEx Express international services or
FedEx International Broker Select from a forwarder, unless the shipper:
a.Is a FedEx Authorized ShipCenter, or
b.Ships using FedEx International Airport-to-Airport, or
c.Ships using FedEx International Express Freight, or
d.Ships using FedEx International Premium.
In addition, consolidators are responsible for complying with all applicable requirements
including, but not limited to, requirements for shipping dangerous goods and complying
with customs and other legal requirements applicable to packages tendered for
international transportation.
limitations apply:
A. Consolidators are not agents of FedEx, and we are not responsible for any errors or
omissions made by them.
guarantee policy.
E. Consolidators set their own rates for FedEx shipping. They may charge FedEx Retail
Rates for FedEx shipping services.
G. FASCs are independently owned and operated businesses. See the FASC
representative for information regarding rates and services and the terms and conditions
of carriage. FASCs are not agents of FedEx.
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Package Tracking/Tracing
Tracing of international packages is available upon request. Call FedEx International
Customer Service at 1.800.GoFedEx 1.800.463.3339 (say “international services”) and
a tracing specialist will assist you. To trace your package, you must have all of the
following information when you call us:
A. Air waybill number.
B. Date of shipment.
C. Recipient’s name and address.
D. Number of packages and total weight of shipment.
E. Contents and value of shipment.
F. Your name and phone number, so we can call you back.
A. You must comply with all applicable laws (including, but not limited to, local, state,
federal and international laws), including those governing packing, marking and labeling
for all shipments.
B. It is the responsibility of the sender to properly complete the air waybill. The
sender’s address on an air waybill or electronic shipping device must show the country
in which the shipment is tendered to FedEx.
C. All packages must be prepared and packed by the shipper for safe transportation with
ordinary care in handling in an express-transportation environment. Any articles susceptible
to damage as a result of conditions that may be encountered in transportation, such as
changes in temperature or atmospheric pressure, must be adequately protected by proper
packaging. FedEx assumes no liability for perishables or commodities that could be
damaged by exposure to heat or cold. Each shipment must be legibly and durably marked
with the name, address and ZIP code/postal code of both the shipper and recipient.
Packages cannot be wrapped in kraft paper.
D. You must use FedEx packaging or new corrugated boxes in good, rigid condition
large enough to allow cushioning of contents on the top, bottom and sides. For guidelines
on packaging specific commodities go to fedex.com/packaging. Items that cannot be packed
into cartons (such as auto tail pipes, mufflers, tires and rims) must have all sharp edges
and protrusions wrapped, and the address label must be secured using the tie-on tag
or the tire/crate label provided by FedEx (or you may secure it by wrapping pressuresensitive tape completely around the object). Briefcases, luggage, garment bags,
aluminum cases, plastic cases, computer cartons or similar types of items whose outer
finish might be damaged by adhesive labels, soiling, marking or other types of surface
damage that is normal with ordinary care in handling should be placed in a protective
container for shipment. Casters, wheels and rollers must be removed or packaged.
E. Expanded polystyrene foam coolers must be shipped inside a sturdy outer container
unless tested and approved for acceptance by FedEx Packaging Design and Development.
Information on how to submit your packaging for testing is available at fedex.com/
packaging. Expanded polystyrene foam coolers containing blood, urine and other
noninfectious liquid clinical specimens must be shipped inside a sturdy outer packaging.
F. FedEx does not recommend the use of wet ice (frozen water) as a refrigerant.
Packages containing wet ice must be prepared to prevent the leakage of any liquid,
G. If a shipment is refused by the recipient, leaks or is damaged, the shipment will be
returned to the sender if possible. If the sender refuses to accept the returned shipment
or it cannot be returned because of leakage, or damage due to faulty packaging, the
connected with the legal disposal of the shipment, and all costs and fees of any type
H. FedEx reserves the right to request a shipper to submit a representative sampling of
the packaging for inspection and testing. If the shipper fails to comply with our request
to inspect and test the packaging, or the sampling fails FedEx testing, FedEx will not be
liable for any damages due to improper packaging.
I. FedEx may issue written notice to you if you repeatedly fail to adhere to FedEx’s
packaging requirements due to your pattern or practice of insufficient packaging. Claims
for damage or loss associated with an identified pattern or practice of insufficient
packaging will be denied. Any such claim filed related to your shipments will not be
paid, regardless of which party files the claim, unless the claimant can establish that
the loss or damage did not result from a failure to use proper packaging. FedEx will
continue to deny such claims until we determine that you have ceased the pattern or
practice of failing to adhere to the packaging requirements. Nothing in this paragraph
is intended to limit FedEx’s right to deny a claim where the shipment in dispute is found
to have improper packaging.
J. Information on how to submit your packaging for testing or evaluation, and tips on
packaging specific commodities (including automotive and mechanical parts, computers
and perishables), are available at fedex.com/packaging.
K. For international freight shipments, freight must be on a skid, pallet or other
forkliftable base. Boxes should be stacked squarely on the skid without hanging over the
edge, and the weight should be distributed evenly on the skid to avoid excess weight
being placed on materials inside the cartons. Use 70-gauge stretchwrap and pass a
minimum of two bands (tightly secured) through the skid voids and around all cartons.
L. FedEx account holders may order supplies via fedex.com or by calling 1.800.GoFedEx
1.800.463.3339 (say “order shipping supplies”).
Perishables
Shipments containing perishable articles must be packaged for a minimum transit
time of at least 24 hours greater than our delivery commitment time for the shipment.
Shipping perishable articles over a weekend or holiday is discouraged, and packaging
such shipments for longer transit times is required. We recommend that you ship
perishable items via FedEx International First, FedEx International Priority or FedEx
International Priority Freight and have your proposed packaging evaluated by FedEx
Packaging Design and Development. Information on how to submit your packaging for
evaluation is available at fedex.com/packaging. Some perishables are prohibited from
shipment (see the Prohibited Items section). For non-prohibited perishable shipments,
your failure to use proper packaging releases us from any liability for spoiled perishables
that we would otherwise assume (see the Liabilities Not Assumed section).
Pharmaceuticals
Shipments of pharmaceuticals will only be accepted when tendered in accordance
with applicable local, state, federal and international laws. The shipper is responsible
for compliance with all applicable laws. Controlled shipments moving under U.S. Drug
Enforcement permits must be shipped using the FedEx International Controlled Export
service option or FedEx air cargo services.
Pickup and Delivery
A. We provide delivery service at no additional charge to international destinations
within primary service areas.
B. Agents are utilized for deliveries to points in extended service areas (ESAs).
Depending on the final destination, an ESA surcharge per shipment may be applied for
U.S. export shipments; see Rates in the FedEx Service Guide for details. Please call
FedEx International Customer Service to determine if your shipment will be subject to
an ESA surcharge.
C. We do not offer a restricted-delivery service and may deliver to someone other than
on the air waybill. Package addresses must include the complete street address and
telephone or telex number of the recipient.
D. Shipments to hotels, hospitals, government offices or installations, university
campuses, or other facilities that utilize a mailroom or other central receiving area
will be delivered to the central receiving area, unless otherwise authorized and approved
by FedEx.
E. Any person scheduling a pickup other than the sender must provide a FedEx account
number in good credit standing, otherwise the pickup must be scheduled by the sender.
We require a minimum of two hours from the time the shipment(s) will be ready to make
the pickup. (Contact FedEx International Customer Service for the specific lead times
required.) Repeated pickup attempts without packages being ready may result in the
cancellation of pickup privileges.
F. If we inadvertently accept a shipment with a destination city not served in a country
to which FedEx International Priority is provided, we may attempt to complete the
delivery. However, certain limitations will apply. (See the Liabilities Not Assumed section.)
G. FedEx International Priority Freight or FedEx International Economy Freight shipments
picked up or delivered to H3 areas will be picked up or delivered via cartage agents and
a special handling fee will apply; see Rates in the FedEx Service Guide. Freight pickup
and delivery is not available on weekends (except in offshore locations where standard
business days vary) for FedEx International Priority Freight and FedEx International
Economy Freight.
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(Pickup and Delivery, cont.)
H. Proof of pickup is available upon request. You must provide the pickup number or
FedEx tracking number (also known as the air waybill number). We will not provide proof
of pickup unless you provide this information.
I. At our sole discretion, we may refuse to pick up or deliver a shipment (package
or freight), or use alternative pickup or delivery arrangements, to maintain the safety
of our employees and in cases in which we believe that our services may be used in
violation of local, state, federal or international laws.
J. Additional charges may apply for late-hours, weekend or holiday pickup and delivery.
K. The delivery commitment for FedEx International Next Flight service will be the
delivery time quoted to each customer. The quoted delivery time will vary for each
shipment and will depend on the availability of suitable commercial airline flights.
A quoted delivery time may be changed for a variety of reasons, including, but not
limited to, flight delays or cancellations due to air traffic control, weather or mechanical
problems. In the event of the occurrence of any of the foregoing, the FedEx International
Next Flight Service Desk shall quote a new delivery time to the shipper and recipient (if
requested by the shipper) by telephone or by customer-reasonably-requested method; this
new delivery time shall then become the quoted delivery time. Two attempts will be made
to reach the shipper and two attempts to reach the recipient (if requested by the shipper).
Any such change in the quoted delivery time will be logged in to the tracking system.
L. In order to facilitate delivery or release of a shipment, FedEx may, at its sole discretion,
contact the recipient to obtain delivery instructions, or to notify them that a delivery is
scheduled, that a delivery has been completed or that a shipment is available for pickup
at a Hold at FedEx Location facility. Where available, FedEx may also permit recipients
to request modification or customization of delivery through methods approved by FedEx.
M. At its discretion, FedEx may not deliver or attempt delivery within the delivery
commitment time of the service requested, if the shipper or recipient requested a later
delivery or informed FedEx that the recipient is closed during the delivery commitment
time. In this situation, charges will be assessed based on the service initially selected
by the shipper. The shipper or payor is responsible for communicating with the recipient
times that the recipient location can accept FedEx deliveries.
N. If a shipper tenders packages that substantially exceed the number, type, size
and/or weight of packages tendered on average for the location by the shipper
throughout the year, FedEx may accept such packages but, at its sole discretion,
suspend the FedEx Money-Back Guarantee, if applicable, or adjust commitment times.
O. We reserve the right to assess a Residential Delivery surcharge on any shipment
7.Perishable foodstuffs and foods and beverages requiring refrigeration or other
environmental control. An exception is available by contract only. Contact your
FedEx account executive for information.
8.Live animals including insects, except as provided in the Live Animals section in
the FedEx Service Guide. (Call the FedEx Live Animal Desk at 1.800.405.9052.)
9.Plants and plant material, including cut flowers (cut flowers are acceptable
from the U.S. to selected points in Canada and from Colombia, Ecuador and the
Netherlands to the U.S.).
10.Lottery tickets and gambling devices where prohibited by law.
11.Money (coins, cash, currency, paper money and negotiable instruments
equivalent to cash such as endorsed stocks, bonds and cash letters).
12.Pornographic and/or obscene material.
13.Shipments1 being processed under:
a.Duty drawback claims unless advance arrangements are made.
b.Temporary Import Bonds — acceptable under the FedEx International Broker
Select option, for initial import only.
c.U.S. State Department licenses.
d.Carnets.
e.U.S. Drug Enforcement Administration export permit.
f.Letters of Credit. Shipments subject to Letters of Credit are generally
prohibited, with the exception of shipments subject to Letters of Credit
calling for a “courier receipt,” as defined by Article 25 of UCP 600, shipped
using the FedEx Expanded Service International Air Waybill.
g.Certificate of Registration shipments (CF4455).
14.Hazardous waste. This includes, but is not limited to, used hypodermic needles
purpose, or other medical waste.
15.Shipments that may cause damage to, or delay of, equipment, personnel or
other shipments.
16.Shipments that require us to obtain any special license or permit for
transportation, importation or exportation.
17.Shipments or commodities whose carriage, importation or exportation is
prohibited by any law, statute or regulation.
18.Counterfeit goods, including, but not limited to, goods under a trademark that
19.Marijuana, as defined by U.S. federal law, 21 U.S.C. 802(16), including marijuana
20.Shipments with a declared value for customs in excess of that permitted for a
specific destination. (See the Declared Value for Carriage and Limits of Liability
section in the FedEx Service Guide.)
21.Dangerous goods except as permitted under the Dangerous Goods section of
these terms and conditions.
22.Processed or unprocessed dead animals, including insects and pets. Taxidermyfinished hunting trophies or completely processed (dried) specimens of whole
animals or parts of animals are acceptable for shipment into the U.S.
23.Packages that are wet, leaking or emit an odor of any kind.
24.Wildlife products that require U.S. Fish and Wildlife Service export clearance by
FedEx prior to exportation from the U.S.
25.In-bond shipments destined to or being withdrawn from a Foreign Trade Zone
or bonded warehouse, unless the FedEx International Broker Select option is
selected for U.S. import shipments, or the FedEx International Controlled Export
service option is selected for U.S. export shipments.
Post Office Box Addresses
You may use post office box addresses for certain international locations, including
shipments to Puerto Rico, but you must include a valid telephone, fax or telex number
on the air waybill. FedEx cannot deliver to U.S. military post office box addresses such
as APO, FPO and DPO.
Prohibited Items
You are prohibited from tendering the following items for shipment to any international
destinations unless otherwise indicated, and you agree not to do so. (Additional
restrictions may apply depending on destination. Various regulatory clearances in
addition to customs clearance may be required for certain commodities, thereby
extending the transit time.)
1.APO/FPO/DPO addresses.
2.C.O.D. shipments.
3.Human corpses, human organs or body parts, human and animal embryos, or
cremated or disinterred human remains.
4.Explosives. (Class 1.4 explosives are acceptable for carriage to Canada, Germany,
France, Japan, United Arab Emirates and United Kingdom. Note: United Arab
Emirates only allows Class 1.4 explosives to be shipped hold-for-pickup to the
FedEx Express facility in Dubai.)
5.Items resembling a bomb, hand grenade or other explosive device, except as
provided in the Dangerous Goods section. This includes, but is not limited to,
6.Firearms, weaponry and their parts (acceptable between the U.S. and Puerto Rico).
Notwithstanding any other provision of the FedEx Service Guide, we are not liable
for delay of, loss of or damage to a shipment of any prohibited item. The shipper agrees
to indemnify FedEx for any and all costs, fees and expenses FedEx incurs as a result of
the shipper’s violation of any local, state or federal laws or regulations or from tendering
any prohibited item for shipment.
You may be able to ship these items via FedEx International Controlled Export, FedEx International
Premium, FedEx International Express Freight or FedEx International Airport-to-Airport. For
information on FedEx International Controlled Export, call International Customer Service at
1.800.GoFedEx 1.800.463.3339 (say “international services”). For information on the other services
listed call FedEx Express Freight Customer Service at 1.800.332.0807.
1
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Proof of Performance (Verbal)
When requested by the sender or recipient, verbal confirmation of delivery (date, time
and name of person who signed for the shipment) is available. For shipments to many
countries that we serve, this information is usually available by 12 a.m. local time in the
country of delivery on the day of scheduled delivery.
For FedEx International Next Flight service, a proof-of-delivery phone call to the
shipper stating the date and time of delivery, and the name of the person who signed for
the shipment will be performed for every shipment. Two attempts will be made to reach
the shipper by telephone. A faxed proof of delivery will also be provided upon request by
the shipper or the recipient.
Proof of Performance (Written)
When requested by the sender or recipient within one year of the shipping date, we
will, at our option, furnish a photostatic copy of the destination delivery record or
electronically captured delivery information for deliveries made to most points served.
We assume no liability for our inability to provide a copy of the delivery record.
Signature proof of delivery showing an image of the recipient’s signature may be
available online at fedex.com for express deliveries made within the U.S., Canada and
Puerto Rico.
Rate Quotations
Rates and service quotations by our employees and agents are estimates and will be
based upon information provided by you, but final rates and service charges may vary
from the quotes based upon the characteristics of the shipment actually tendered to us.
We are not liable for, nor will any adjustment, refund or credit of any kind be made,
as a result of any discrepancy in any rate or service quotation made prior to tender of
the shipment and the rates, and other charges that we invoice to you. Any conflict or
inconsistency between the FedEx Service Guide and other written or oral statements
or quotes (except those found in a FedEx Sales or FedEx Express Customer Automation
agreement) concerning the rates, features of service, and terms and conditions
applicable to FedEx Express service will be controlled by the FedEx Service Guide, as
modified, amended, changed or supplemented. FedEx only provides estimates of customs
duties and taxes through the Estimate Duties and Taxes feature on FedEx Global Trade
Manager at fedex.com.
Rates quoted will vary depending on whether (1) the shipper is a FedEx account
holder and (2) the shipper has discounts applied to his or her account.
to their account.
credit standing; or (5) when acceptance of the shipment may jeopardize our ability
to provide service to other customers. We have no liability whatsoever for refusal or
Restrictions
A. Size restrictions vary by country.
B. Per-package weight limits may vary by country.
C. There is no limit on the aggregate weight of a multiple-piece shipment (except
to Argentina), provided each individual package does not exceed the per-package
weight limit for the destination country. Shipments exceeding 500 lbs. require advance
arrangements with us. You must call us to arrange for pickup commitments and delivery
commitments. The money-back guarantee will apply only once a delivery commitment
has been established by FedEx after pickup of your shipment.
D. No more than one type of service may be indicated on a single air waybill and no
more than one FedEx Envelope, FedEx 10kg Box or FedEx 25kg Box may be shipped on
a single air waybill.
E. You may ship up to 10 different commodities on a single air waybill.
F. The declared value for carriage cannot exceed the declared value for customs as
indicated on the air waybill.
Return and Import Shipping Options
Shipments returned to the United States using the FedEx Global Returns service option are
governed by the terms and conditions applicable to the country from which the shipment
is returned. Those terms and conditions of service may vary from country to country.
Consult fedex.com/globalreturns or our local office in the origin country for details.
Returns customers may use a currency other than U.S. dollars. Note that currency
conversion rates may fluctuate. If a currency other than U.S. dollars is used, the U.S.
returns party must check the current conversion rate to determine if an Electronic Export
Information (EEI) is required to be filed. If a returns label is sent to the U.S., the U.S.
returns party should always ensure that the Automated Export System (AES) proof of
filing citation or Foreign Trade Regulations (FTR) exemption statement is correctly printed
on the label before exporting.
FOR FEDEX GLOBAL RETURNS, NOTWITHSTANDING ANY PAYMENT INSTRUCTIONS
TRANSACTION WITH FEDEX IS ULTIMATELY LIABLE FOR, WILL BE BILLED FOR, AND
AGREES TO PAY, ALL CHARGES AND FEES, INCLUDING ANY SPECIAL HANDLING FEES
AND ANY DUTIES OR TAXES WHICH WE HAVE ADVANCED, REGARDLESS OF ANY
PAYMENT INSTRUCTIONS TO THE CONTRARY, IF THE SENDER OR THIRD PARTY FAILS
OR REFUSES TO PAY.
Shipments initiated via the Create Import Shipment feature on fedex.com are
governed by the terms and conditions applicable to the country from which the shipment
originates. Those terms and conditions of service may vary from country to country.
Consult our local office in the origin country for details.
FOR SHIPMENTS INITIATED VIA THE CREATE IMPORT SHIPMENT FEATURE ON
FEDEX.COM, NOTWITHSTANDING ANY PAYMENT INSTRUCTIONS THAT ARE GIVEN
TO FEDEX, THE PARTY THAT INITIATES THE IMPORT SHIPMENT TRANSACTION WITH
FEDEX IS ULTIMATELY LIABLE FOR, WILL BE BILLED FOR, AND AGREES TO PAY, ALL
TO THE CONTRARY, IF THE SENDER OR THIRD PARTY FAILS OR REFUSES TO PAY.
We will determine the routing of all shipments. Some shipments may be consolidated
or forwarded by FedEx for transportation on foreign air carriers, or on either a charter or
an interline basis as FedEx may determine. We reserve the right to divert any shipment
(including use of other carriers) in order to facilitate its delivery.
FedEx assumes no obligation to reroute any shipment to a third country, to carry the
goods by any specified aircraft or over any particular route or to make connection at any
point according to any schedules. You agree that FedEx may, without notice, substitute
alternative carrier or aircraft, deviate from the route or routes, or cause the goods to
be transported by motor vehicle.
FedEx may not reroute shipments when Adult Signature Required has been selected
or applied as a delivery signature option.
Dangerous goods may not be rerouted to an address other than the original
available as hold for pickup or be returned to the sender.)
Any requested change to an address that is not a reroute or an address correction
is a new shipment, and new shipping charges will apply.
THERE ARE NO STOPPING PLACES THAT ARE AGREED TO AT THE TIME OF THE
TENDER OF THE SHIPMENT, AND WE RESERVE THE RIGHT TO ROUTE THE SHIPMENT
IN ANY WAY WE DEEM APPROPRIATE.
Note: This section does not apply to requests for delivery to another address made
by the recipient through methods approved by FedEx.
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An undeliverable shipment is one that cannot be delivered for reasons that include, but
are not limited to, any of the following:
• The recipient refuses to pay for a bill-recipient shipment.
• The recipient refuses to accept the shipment prior to, during or after delivery.
• The recipient’s delivery address cannot be located.
• The shipment was addressed to an area not served by FedEx.
is not possible.
• The shipment is unable to clear customs.
• The shipment contains prohibited items.
• The recipient’s place of business is closed.
• The shipment was improperly packaged.
• The recipient of a Hold at FedEx Location shipment cannot be located.
Should a shipment be classified as undeliverable or unidentifiable, the following
guidelines apply:
A. If a shipment is undeliverable for any reason, we may attempt to notify the sender
to arrange for the return of the shipment if local customs regulations will allow. If the
sender cannot be contacted within five business days, we may place the shipment
in a general order warehouse or a customs-bonded warehouse or will dispose of the
shipment. In any event, if a package cannot be delivered, cleared through customs or
returned, the package may be transferred or disposed of by FedEx at its discretion and
at any location. The shipper, if known, agrees to pay any costs incurred in returning,
storing or disposing of an undeliverable shipment.
B. For shipments returned from international points to the U.S., return charges and fees
will be assessed to the original shipper, along with the original charges and fees. Also
included will be any other charges incurred by us, including, but not limited to, duties,
taxes, ancillary clearance fees and storage fees, if applicable. For returned shipments
containing dangerous goods, the shipper must supply a completed return air waybill and
all other required documents.
C. Shipments that cannot be returned due to local regulatory constraints will either be
placed in a general order warehouse or a customs-bonded warehouse or disposed of at
our sole discretion and at any location. The shipper agrees to pay any costs incurred by
FedEx in such placement or disposal.
Warranties
WE MAKE NO WARRANTIES, EXPRESS OR IMPLIED.
If you have questions or concerns regarding FedEx services, please send your
correspondence to FedEx Customer Relations Department, 3875 Airways Blvd.,
Module H, Memphis, TN 38116.
These FedEx Express Terms and Conditions, which are a part of the FedEx Service Guide, are published periodically by FedEx Corporate Services, Inc., on behalf of Federal Express Corporation and its subsidiaries
and affiliates for the exclusive use of their customers and employees. The FedEx Service Guide contains currently effective retail rates under which packages, documents, skids and containers are accepted for
carriage. The most current FedEx Service Guide, available on fedex.com, and any amendments, addendums or supplements supersede all previous FedEx Service Guides and other prior statements concerning the
rates and conditions of FedEx service to which it applies.
No part of these FedEx Express Terms and Conditions may be reproduced in any form or by any process without permission in writing from FedEx.
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FedEx Ground Tariff
Tariff 200-CC, effective January 4, 2016
(Cancels Tariff 200-BB, effective January 5, 2015)
Contents
Scope of Tariff
Definitions
Non-Waiver
Account Numbers
Alcoholic Beverages
Billing
Claims
Credit Terms
FedEx Home Delivery
Firearms
Fuel Surcharge
Hazardous Materials
(Including FedEx Authorized ShipCenter Locations)
Package Restrictions (Size and Weight)
Pharmaceuticals
Pickup and Delivery
Prohibited Items
Proof of Delivery
Rate Quotations
Return Options
Warranties
International Service Conditions
Additional Information
162
162
162
162
163
163
165
166
167
167
168
168
168
168
168
169
169
169
170
171
172
172
172
173
173
173
173
174
174
174
174
174
174
175
175
176
For the most current updates to the FedEx Ground Tariff,
please go to fedex.com.
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The FedEx Ground Tariff, contained in the FedEx Service Guide, supersedes all previous
terms and conditions, tariffs, amendments, supplements, and other prior statements
concerning the rates and conditions of FedEx Ground service to which this tariff applies.
The contract of carriage as expressed in this tariff constitutes the entire agreement
between the parties and supersedes all previous agreements and understandings,
whether oral or written, between the parties or any agents, affiliates or subcontractors
thereof (including FedEx Office and Print Services, Inc. and its agents, affiliates and
employees [“FedEx Office”]) with respect to the subject matter hereof, and each party
warrants that it has not relied and will not be relying upon any evaluation, representation
or advice from the other party, its agents, affiliates or subcontractors (including any
agents, affiliates or employees of FedEx Office) except representations expressly made
in writing in this tariff.
FedEx reserves the right to unilaterally modify, amend or supplement the rates,
features of service, services, terms and conditions, and tariff in the FedEx Service Guide
applicable to all customers without notice. All modifications, amendments or supplements
may be authorized only by an officer in the Legal Department of FedEx Corporation or
successor positions, but no other agent or employee of FedEx nor any other agent or
party is authorized to do so.
(U.S. and U.S. export); U.S., U.S. export, U.S. import and U.S. retail rates; the FedEx
Express Terms and Conditions; this FedEx Ground Tariff; and the FedEx SameDay City
part of the contract of carriage. To the extent that conflicts exist, if any, between the
terms and conditions, other parts of the FedEx Service Guide, and the current versions,
if any, of the FedEx Ground Tariff 200 and fedex.com, the downloadable version (PDF)
of the FedEx Ground Tariff (including any amendments, supplements or both) as then in
effect on the date of shipment shall control.
Observation of holidays is subject to change. Refer to the holiday list at
fedex.com/us/service-guide/holiday-schedule.html for details.
Note: Unless otherwise specified in this tariff, the rules listed in this tariff apply to
packages originating in the U.S. for transportation via a FedEx Ground service, except
that this tariff does not apply to packages tendered to FedEx Ground for shipment via
the FedEx SmartPost service.
“Return option” means FedEx Ground Package Returns Program (PRP), FedEx Ground
Call Tag, FedEx Print Return Label and FedEx Email Return Label.
Scope of Tariff
A. Participating Carriers. FedEx Ground Package System, Inc. (FedEx Ground) with
packages originating in the U.S.
B. Governing Publications. Except as otherwise provided, this tariff is governed by
the following publications, supplements thereto or succeeding publications thereof:
FedEx Zone Locator (U.S.) and the rate information in the FedEx Service Guide in effect
at the time of shipment. These publications are available at fedex.com.
C. Scope of Operations
FedEx Ground Package System, Inc. (U.S.):
1. To operate as a CONTRACT CARRIER, by motor vehicle, in interstate or foreign
commerce, over irregular routes, transporting GENERAL COMMODITIES (except
Classes A and B explosives, household goods and commodities in bulk) between
points in the U.S. under continuing contract(s) with commercial shippers,
receivers or brokers of such commodities.
2. To operate as a COMMON CARRIER, by motor vehicle, in interstate or foreign
Classes A and B explosives, household goods and commodities in bulk) in
packages weighing 150 lbs. or less when transported in a motor vehicle in
which no one package exceeds 150 lbs., between ground points in the U.S.
3. To operate as a common and contract carrier, by motor vehicle, in intrastate
Classes A and B explosives, household goods and commodities in bulk) between
points in the U.S.
Definitions
“Business day” means Monday through Friday for FedEx Ground, and Tuesday through
Saturday for FedEx Home Delivery, except for the following holidays:
Memorial Day
Thanksgiving Day
Independence Day
Christmas Day
Labor Day
New Year’s Day
“Business delivery” means any delivery that is not a residential delivery.
“FedEx,” “FedEx Ground,” “our,” “us” and “we” refer to FedEx Ground Package
System, Inc., and its officers, employees and agents (but does not include cartage agents).
fee; billing a service other than the service selected for the package; billing based on
“Package” means any container and its contents, and includes any non-containerized article.
shipper has designated the delivery address as residential. FedEx Ground also has FedEx
Home Delivery service for residential packages.
“Service failure” means FedEx Ground did not deliver your standard ground and
multiweight ground package(s) by the end of the scheduled delivery day as published
on fedex.com, except as otherwise described in this tariff.
“Shipment” means one or more packages shipped together to the same recipient.
customs duties and taxes, collect on delivery (C.O.D.) charges, and surcharges.
Non-Waiver
Any failure by us to enforce or apply a term, condition or provision of this FedEx Ground
Tariff does not constitute a waiver of that term, condition or provision and does not
Account Numbers
FedEx account holders who pay for shipments originating in the U.S. with cash, check,
debit or credit card instead of charging to a valid FedEx account will be charged FedEx
Retail Rates instead of FedEx Standard List Rates or Account-Specific Rates.
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(Account Numbers, cont.)
Improper, illegal or other misuse includes, but is not limited to, unauthorized consolidation
of shipments owned by different parties, or violations of the terms and conditions in this
FedEx Service Guide. If your account has been compromised or stolen, the account may
be closed and you may be issued a new account. However, you will be responsible for all
valid charges on the closed account. Any materials, rights or privileges that you acquire
by holding a FedEx account number may not be used for any purpose other than shipping
with FedEx, and FedEx may seek damages against you for any improper, illegal or other
misuse of your account. If your account is terminated, we reserve the right, at our sole
discretion, to deny your application for new or additional FedEx account numbers at any
time in the future. All charges will be billed and must be remitted in U.S. funds.
Failure to keep your FedEx account current may result in “termination” of your
FedEx Ground service. If the account number to be billed is not valid, the shipment may
be refused, delayed or returned until an alternative form of payment is secured. If a
package is held, returned, or delivery is otherwise delayed because the account is not in
good credit standing, you will not be entitled to a refund or credit of your transportation
charges under the money-back guarantee policy.
account. Use of your account number constitutes your agreement that all packages
shipped by us shall be subject to this tariff, as modified, amended or supplemented.
For FedEx Ground services, you may only request FedEx to bill accounts with a U.S.
or Canadian billing address. Any request for FedEx to bill otherwise is null and void, and
FedEx, at its sole discretion, reserves the right to bill the sender for those charges and
assess an invalid account surcharge.
Services and rates for packages dropped off at FedEx Office Print and Ship Centers,
FedEx World Service Center locations and FedEx Authorized ShipCenter locations
using the shipper’s FedEx Ground account number or bar code shall be as stated in the
shipper’s FedEx Ground Service Agreement or FedEx Ground Pricing Addendum, if any,
and the incorporated documents. Not all delivery services are available at FedEx Office
Print and Ship Centers and FedEx World Service Center locations.
Alcoholic Beverages
Only licensed entities holding a state and federal license or retailers holding a state license
may ship alcohol with FedEx. Consumers may not ship alcohol. Shippers must enter into
an approved FedEx Alcohol Shipping Agreement before shipping any alcohol with FedEx.
For more information, go to fedex.com/us/wine or contact your FedEx account executive.
A. Licensee to Licensee. FedEx will accept alcohol shipments (beer, wine and spirits)
when both the shipper and recipient are either licensed wholesalers, licensed dealers,
licensed distributors, licensed manufacturers, licensed retailers or licensed importers,
subject to additional requirements and all applicable laws and regulations. Contact your
FedEx account executive for complete details.
B. Licensee to Consumer. FedEx will accept wine shipments from licensed entities
directly to consumers, subject to additional requirements and all applicable laws and
regulations. Contact your FedEx account executive for complete details. Shipments of
beer or spirits to consumers are prohibited.
Billing
A. “Bill Sender” means charges will be billed to the sender. Payment on the account
must be current. The sender may request an initial rebilling to another party, but all
subsequent rebills will be only to the sender.
B. “Bill Recipient’s FedEx Account Number” means charges will be billed to the recipient
(except for certain additional charges that are billed to the sender, including, but not
limited to, weekly pickup fees, alternate address pickup fees, on-call per-package pickup
charges, address correction fees, and invalid or missing account number fees). “Bill
Recipient” should not be confused with C.O.D. service. In order to choose this billing
option, the recipient’s FedEx account number must be inputted into the sender’s electronic
shipping system at the time the package is processed and payment on the account must
be current. If the recipient is billed initially and refuses to make payment for the shipment,
the charges may be rebilled to a third party. If not paid by the third party, any additional
rebilling will be to the sender’s account. (See section N, Billing Special Handling Fees.)
The sender is liable for, and will be billed for, all charges and fees, plus all special handling
fees in the event recipient or any third party does not pay. If due to the charges the recipient
account exceeds credit limits with FedEx Ground, the sender will automatically be billed.
C. “Bill Third Party’s FedEx Account Number” means charges will be billed to someone
other than the sender or recipient (except for certain additional charges that are billed to
the sender, including, but not limited to, weekly pickup fees, alternate address pickup fees,
on-call per-package pickup charges, address correction fees, invalid or missing account
number fees, and fees associated with C.O.D. or electronic C.O.D. [E.C.O.D.]). In order to
choose this billing option, the FedEx account number of the third party must be inputted
into the sender’s electronic shipping system at the time the package is processed and
payment on the account must be current. If the third party is billed initially and refuses
to make payment for the shipment, the charges may be rebilled to another party, but
subsequent requests will only be rebilled to the sender. (See section N, Billing Special
Handling Fees.) If the party that is rebilled refuses to pay, the sender is liable for and
will be billed for all charges and fees, plus all special handling fees. If due to the
charges the third-party account exceeds credit limits with FedEx Ground, the sender
will automatically be billed.
D. “Bill FedEx Ground COLLECT” means transportation charges will be billed to the
recipient and certain additional charges will be billed to the sender. The transportation
charges billed to the recipient include, but are not limited to, fuel surcharges and
out-of-area surcharges. The certain additional charges billed to the sender include, but
are not limited to, weekly pickup fees, alternate address pickup fees, on-call per-package
pickup charges and address correction fees. In order to choose “Bill FedEx Ground
COLLECT,” the sender is responsible for shipping to consignees who are authorized
COLLECT recipients. If the consignee is not authorized, the sender is liable for, and
will be billed for, all charges and fees, plus all special handling fees in the event the
recipient or any third party does not pay. If not paid by the third party, any additional
rebilling will be to the sender’s account (see section N, Billing Special Handling Fees).
“Bill FedEx Ground COLLECT” should not be confused with C.O.D. service.
When shipping packages using the FedEx Ground COLLECT service option, the sender
agrees to pay all additional charges and surcharges related to the shipment other than
those billed to the recipient, as described above. The sender agrees to ship packages
collect only to recipients authorized by FedEx Ground to receive collect shipments. The
sender further agrees to pay all applicable transportation charges if a package is shipped
to an unauthorized recipient or if an authorized recipient refuses to accept delivery of a
collect shipment. An additional charge will be assessed on any package that is shipped
collect to a recipient not authorized by FedEx Ground to receive collect packages.
E. For “Bill Recipient,” “Bill Third Party” or “Bill FedEx Ground COLLECT” transactions,
if the recipient or third party refuses to pay the charges, refuses delivery or cannot
be contacted, the sender is responsible and will be billed for any and all charges. For
“Bill Recipient,” “Bill Third Party” or “Bill FedEx Ground COLLECT” transactions, FedEx
Ground may verify the method of payment and reserves the right to not accept any
“Bill Recipient,” “Bill Third Party” or “Bill FedEx Ground COLLECT” shipment for which
such verification cannot be established.
F. FedEx may consider payment type in determining pricing and discounts, and reserves
G.The sender’s shipment may be delayed if FedEx Ground determines that it is billed
to a FedEx account number that is not in good credit standing. The service failure
money-back guarantee will not apply (see the Money-Back Guarantee Policy section
for details and limitations).
H. C.O.D. shipments may not be shipped “Collect” or “Bill Recipient.” Shipping charges
for C.O.D. shipments must be billed to either a sender’s or third party’s FedEx account
number; they may not be paid by cash, check or credit card.
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(Billing, cont.)
I. NOTWITHSTANDING ANY PAYMENT INSTRUCTIONS THAT ARE GIVEN TO FEDEX
GROUND, THE SENDER IS ULTIMATELY LIABLE FOR ALL CHARGES AND FEES. For FedEx
returns shipments, please see Return Options.
J. A special handling fee will be applied for any check or electronic funds transfer (EFT)
that is dishonored due to insufficient funds on deposit or incorrect or insufficient
signature of the drawer.
K. You must furnish with your payment the invoice numbers to which your payment
(By FedEx Envelope)
Room 154-0455
500 Ross Street
PA, RI, SC, VA, VT or WV should mail payment and remittance detail to:
FedEx
P.O. Box 371461
A
FedEx
P.O. Box 94515
A
FedEx
P.O. Box 660481
Dallas, TX 75266-0481
A
FedEx
P.O. Box 7221
C ustomers who receive their invoices via EDI should mail their payment to:
FedEx ERS
P.O. Box 371741
P.O. Box 371599
L. Customers using an EDI format for invoicing are required to submit remittance data
M.If you are interested in or have questions regarding any of our invoicing or payment
methods, contact your FedEx account executive or call FedEx Revenue Services at
1.800.GoFedEx 1.800.463.3339 (say “billing”), or access our internet application
Manage My Account at fedex.com.
N. Billing Special Handling Fees. A special handling fee will be applied in the
following situations:
1. Invoicing where an incomplete, inaccurate, invalid or deleted account number
appears in the EDI transmission of shipping information.
a. For “Bill Sender” transactions, if the account number on the shipping bar code
is incomplete, inaccurate, invalid or deleted, and FedEx Ground is able to
determine the correct number from FedEx Ground records, all charges and fees,
plus the special handling fee, will be billed to the sender, and any appropriate
earned discount will apply. If the correct account number cannot be determined
from FedEx Ground records, all charges and fees plus the special handling
fee will be billed to the sender, and no discount will be allowed.
b. For “Bill Third Party” or “Bill Recipient” transactions, if the third party or
recipient account number in the electronic data interchange (EDI) transmission
is incomplete, inaccurate, invalid or deleted, all charges and fees, plus
the special handling fee, will be billed to the sender. If FedEx Ground can
determine the sender’s correct account number from FedEx Ground records,
it will be used for billing, and any appropriate earned discount will apply. If
billed to sender and sender’s correct account number cannot be determined
from FedEx Ground records, no discount will be allowed.
c. The fee for an incomplete, inaccurate, invalid or deleted account number will
be applied only once for each package with such an account number.
2. Payer Rebilling. A special handling fee will be charged to the sender for all
requests to change a billing from the party billed or the bill-to party shown
on the shipping transmission. If there are multiple requests, the fee may be
applied for each invoice line item, which is rebilled. Requests for rebilling will
be accepted up to 180 days from the invoice date, not counting the invoice date.
Rebill requests will be accepted only for unpaid shipments.
Requests for rebilling of transportation charges must be received via one of
the approved channels:
b.Use our internet application FedEx Billing Online at fedex.com if you are
a registered user; or
c.Submit your request via email using the formatted spreadsheet and email
address provided at fedex.com/us/account/invhome/other/eremit.html.
Your request for a rebill of transportation charges must include the current
invoice number, the FedEx tracking number, amount and the new FedEx
account number that you want to rebill; or
d.Submit the request via our automated interactive voice response system
at 1.800.GoFedEx 1.800.463.3339 (say “billing”). Your request for a rebill
of transportation charges must include your FedEx account number, if any,
the current invoice number, the FedEx tracking number and the new FedEx
account number that you want to rebill.
O. Invoice Adjustments/Overcharges:
1. FedEx Ground reserves the right to audit shipments made via an electronic shipping
device to verify service selection and package or shipment weight. If the service
selected or weight entered is incorrect, FedEx Ground may make appropriate
adjustments to the invoice at any time.
2. Default Billing. Senders are responsible for entry of accurate shipment information
in any electronic shipping device. Because the number of packages and weight per
package are critical to our ability to correctly invoice, any omission or incorrect entry
or unavailable information will result in a billing based on our estimate of the
number of packages transported and either the standard dimensional factor at the
time of billing or a standard “default” weight-per-package estimate determined
at our sole discretion.
3. You may request an invoice adjustment for reasons not related to a service
registered user; or
4. Requests for invoice adjustment due to an overcharge must be received within
180 days after the date of shipment. For adjustments due to a service failure,
see the Money-Back Guarantee Policy section.
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(Billing, cont.)
If you choose to send the invoice adjustment request separately from the
remittance statement, please send to:
FedEx
Revenue Services
3965 Airways Blvd., Module G
Memphis, TN 38116
For additional information or assistance regarding billing issues, please contact
a FedEx account executive.
5. FedEx is not obligated to refund any overcharge or pay any other obligation owed
6. If your account is more than 60 days past due, FedEx may, at its sole discretion,
P. Additional Taxes. If a federal value-added, consumption or similar tax is applicable
to your shipment, FedEx Ground reserves the right to add that amount to your
shipment charges.
Q. The sender is responsible for all reasonable costs incurred by FedEx Ground in
attempting to obtain payment on any transaction. Such costs include, but are not
limited to, attorneys’ fees, collection agency fees, and interest and court costs.
R. At our sole discretion, FedEx may transfer and assign ownership of, and any rights
S. Missing or Invalid Account Number. An account number is invalid if it is not the
correct account number for the bill-to party, or it is the account number for a recipient
or third party who fails to pay the shipping charges. An additional charge will be
assessed for each missing or invalid account number.
Claims
A. Filing of Claims:
1. All claims in connection with request for FedEx Ground C.O.D. service and
all claims for loss of or damage to property tendered to FedEx Ground for
transportation in interstate or intrastate commerce (U.S.) must be filed in
writing; must include or refer to the Customer Shipping Record, if applicable,
tracking ID, and date or other facts sufficient to identify the package involved;
and must be accompanied by documents that prove the value of the property
and/or extent of the loss or damage.
Documentation Requirements. Such documents may include original
purchase invoices, estimates or invoices for repair (repairs are not authorized
under this provision and should not be made until FedEx Ground has inspected
the damaged package or expressly waived its right to inspect the damaged
package), expense statements, appraisal, final confirmation screen if online
order with proof of purchase, or other certified documents; must assert our
liability for the alleged loss or damage; and must make claim for the payment
of a specified or determinable amount of money. A request for proof of delivery
does not constitute the filing of a claim.
Notification. In the case of a claim for concealed loss or damage that is not
discovered at the time of delivery, the sender or recipient must notify FedEx
Ground as promptly as possible after the discovery of the damage, and in any
event no later than 60 days after the date of delivery. Notification should be
made by calling 1.800.GoFedEx 1.800.463.3339 (say “claims”) and the claimant
shall be issued a Damaged Call Tag. At the time the Damaged Call Tag is issued,
the call center agent will provide a confirmation number. This number should be
recorded on the claim form along with the original tracking ID where indicated.
Notification does not constitute filing of a claim as required in section C below.
Except as provided in the paragraph above, receipt of the shipment by the
recipient without written notice of damage on the delivery record is prima facie
evidence that the shipment was delivered in good condition. As a condition to
FedEx Ground considering a claim, all the original shipping cartons, packing (inner
and outer) and contents must be made available for FedEx Ground inspections.
Package and contents must be retained by the claimant until the claim is resolved.
2. You can file a claim in the following ways:
a.Submit claims online at fedex.com/us/claimsonline (excluding FedEx Ground
C.O.D. claims) for U.S. shipments, U.S. export shipments to Canada and
U.S.-inbound shipments from Canada.
b.Send written claims, including the completed claim form and supporting
P.O. Box 256
Fax: 1.877.229.4766
If you fax your completed claim form and supporting documentation, FedEx
will send you a confirmation letter by return fax.
c.Call customer service at 1.800.GoFedEx 1.800.463.3339 (say “claims”) to
obtain a case number for your claim, then complete a print copy of the claim
form. You may have to submit supporting documentation using FedEx Claims
Online or the mailing address or fax number listed above.
3. FedEx Ground will not voluntarily pay a claim for an uncertain amount, such as
“$100 more or less.” FedEx Ground is not obligated to act on any claim until all
transportation charges are paid. The claim amount may not be deducted from
these charges or any outstanding balance.
4. Bad order reports, appraisal reports of damage, notations of exceptions on delivery
records or other documents, inspection reports issued by FedEx Ground inspectors or
inspection agencies, requests for proof of delivery, and tracer or inspection requests
standing alone are not sufficient to comply with these claim filing requirements.
5. FedEx Ground shipment-status information is not intended or permitted to be
used by the shipper to file claims. (See Shipment-Status Information in the Proof
of Delivery section.)
6. FAILURE TO COMPLY WITH ANY OF THE ABOVE CONDITIONS WILL RESULT IN
THE DENIAL OF A CLAIM.
7. FedEx Ground reserves the option to pick up salvage on damaged claims when
the claim is paid in full.
B. Acknowledgment of Claims. FedEx Ground will, upon receipt in writing of a proper
claim filed in the manner and form described in these regulations and accompanied by
the documents described, acknowledge the receipt of such claim in writing within 30
days after the date of receipt by FedEx Ground unless FedEx Ground shall have paid or
declined such claim in writing within 30 days of the receipt thereof. FedEx Ground will
create either in writing or electronically a separate file for each claim received, assign
each claim a successive claim file number, and note the claim number assigned on all
documents filed in support of the claim and all records and correspondence relating to
the claim, including the written acknowledgment of receipt and, if in its possession, the
pickup and delivery records covering the package involved. FedEx Ground will record the
date a claim is received on the face of the claim document. The date of receipt will also
be noted on our written acknowledgment of receipt.
C. Time Limit for Filing Claims. Claims in connection with requests for FedEx Ground
C.O.D. service and claims for loss, damage or delay must be filed in writing with FedEx
Ground within nine months from the date of delivery, or, in the event that FedEx Ground
failed to make delivery, within nine months after the package was tendered to FedEx
Ground for shipment. Suits against FedEx Ground must be instituted within two years
and one day from the date FedEx Ground gives written notice that FedEx Ground has
disallowed any part of the claim specified in the notice. If claims are not filed or suits
are not instituted in accordance with the foregoing provisions, FedEx Ground will not be
liable and such claims will not be paid. A Claim Reporting Form can be requested from a
FedEx account representative or by calling 1.800.GoFedEx 1.800.463.3339 (say “claims”).
D. Investigation of Claims:
1. Each claim must be supported by the original Customer Shipping Record (if
applicable), evidence that applicable transportation charges have been paid,
and documents that prove the value of the property, and/or extent of the loss
or damage. Such documents may include original purchase invoices, estimates
or invoices for repair, expense statements, appraisals, or other certified
documents. The documents must be verifiable to our satisfaction. Where the
property involved in a claim has not been invoiced to the recipient, or where an
invoice does not show price or value, or where the property involved has not
been sold, or where the property has been transferred at bookkeeping values
only, FedEx Ground will, before voluntarily paying a claim thereon, require the
claimant to establish the destination value of the quantity shipped, transported
or involved, and to certify the correctness of the valuations in writing.
2. When a claim for loss of an entire package or an entire shipment cannot otherwise
be authenticated upon investigation, FedEx Ground will obtain from the recipient
of the shipment involved a certified statement in writing that the property for
which the claim is filed has not been received from any other source.
3. In the event that the shipper and the recipient have refused a package, the
property shall thereupon pass to FedEx Ground. FedEx Ground will not honor a
claim for an abandoned package.
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(Claims, cont.)
E. Disposition of Claims. FedEx Ground will, after receiving a written claim for loss or
damage to the property transported, either pay actual or declared value for the property,
whichever is lower; or decline, or make a firm compromise settlement offer in writing to
the sender (unless special arrangements have been made) within 120 days after receipt
of claim by FedEx Ground. If a claim cannot be processed and disposed of within 120
days after the receipt thereof, FedEx Ground will advise in writing of the status of the
claim and the reason for the delay in making final disposition. Acceptance of payment
F. Damaged Property:
1. FedEx Ground Discovered Damage. Whenever property is damaged by FedEx
Ground in the course of transportation and discovered by FedEx Ground prior
to delivery, FedEx Ground will either (1) return the damaged property to the
shipper or (2) remove any damaged property and ship the balance of undamaged
merchandise. If determined to be liable and if damaged property is returned
to the shipper, FedEx Ground may, at the shipper’s request, pay the full actual
or declared value of the property, whichever is lower, and title of the property
shall thereupon pass to FedEx Ground. If the shipper makes such a request,
the shipper must hold the damaged property until FedEx Ground has completed
the processing of the shipper’s claim. FedEx Ground shall not be liable for any
special, incidental or consequential damages.
2. Concealed Loss or Damage. Whenever property is delivered by FedEx Ground
and damage or loss is subsequently discovered by the recipient, inspection may
be made by FedEx Ground as promptly as practicable after receipt of request
from the recipient or shipper. The shipper or recipient must notify FedEx Ground
as promptly as possible after discovery of the damage, and in any event no
later than 60 days after the date of delivery. FedEx Ground reserves the right
to inspect a damaged shipment on customer premises as well as the right to
retrieve the damaged shipment for inspection at a local FedEx facility. All of the
original shipping cartons, packing and contents must be available for our inspection
and retained until the claim is concluded. Inspection will include examination
of the damaged property, the shipping container and its packing, and any other
action necessary to establish all the facts. If a shortage is involved, the inspector
will compare the contents of package with the invoice, weigh the shipping
container and contents, or conduct any other type of investigation necessary to
establish that a loss has occurred. In either case, the inspection will be limited
to a factual report. The shipper and recipient must cooperate with FedEx Ground
to assist in the inspection. A written record of our findings will be made and a
copy given to the shipper for claim support upon request. Any inspection report
issued will be incorporated into the claim file.
The terms and conditions of the FedEx Ground Tariff applicable to the original
shipment (including, but not limited to, any declared value or limitation of liability)
will govern the disposition of all claims in connection with said shipment, including
any claim relative to the retrieval, inspection, call tag or return of said shipment.
3. In the event FedEx Ground does not make an inspection, the recipient must make
the inspection and record all information pertinent to the cause. The recipient’s
inspection, in such case, may be considered as the FedEx Ground inspection and
will not jeopardize any recovery due the shipper based on the facts contained in
the report.
G. Spotted Trailers. The shipper agrees to load any trailers spotted at its facilities
within 48 hours after being spotted with 225 or more packages per trailer. The shipper
agrees not to file claims on any package shortages for spotted trailers. Upon written
request from the shipper, FedEx Ground agrees to notify the shipper of any package
shortages within 120 hours after the shipper’s packages are transmitted to FedEx
Ground. Notification to the shipper shall include date of pickup and the number of
packages short of the total provided by the shipper on a computer-generated manifest.
The shipper agrees not to file claims in connection with any package shortages reported
by FedEx Ground to the shipper.
A. FedEx Ground C.O.D. Service:
1. FedEx Ground offers collect-on-delivery service for packages within the U.S.
and from the U.S. to Canada (E.C.O.D. remittance is only available for packages
within the U.S.). To request FedEx Ground C.O.D. service, the shipper must
prepare and attach to each C.O.D. package a C.O.D. label showing the amount
to be collected and a C.O.D. barcode label to designate the type of collection.
THE C.O.D. AMOUNT IS NOT THE SAME AS, AND SHOULD NOT BE CONFUSED
WITH, DECLARED VALUE. If the shipper does not also declare the value of the
package, our liability for loss or damage shall be limited to the loss or damage
actually sustained by the shipper or $100, whichever is lower (see the Declared
Value and Limits of Liability section for details).
2. FedEx Ground will collect for each C.O.D. package the amount shown on the
C.O.D. label attached to the package, not to exceed $25,000 per package. If
collection cannot be made, FedEx Ground will return the C.O.D. package to the
shipper. The shipper must attach a C.O.D. barcode label to each C.O.D. package
to designate the type of collection:
A “Regular” C.O.D. barcode label is used when the shipper does not designate
the type of payment to be collected. FedEx Ground will accept money orders or
checks (including cashier’s checks, official checks, certified checks, company
checks and personal checks) as payment. Cash is not an acceptable form of
payment if the “Regular” C.O.D. barcode label is used.
A “Guaranteed Funds” C.O.D. barcode label is used when the shipper designates
a money order, cashier’s check, official check or certified check to be collected.
A “Currency” C.O.D. barcode label is used when the shipper designates only
currency to be collected. FedEx Ground will not accept currency in excess of $750
in payment for the C.O.D. amount associated with any one package delivered in
the U.S. Additional per-package charges for “Currency” C.O.D.-labeled packages
delivered in the U.S. will apply. The additional per-package charges for “Currency”
C.O.D.-labeled packages do not apply to shipments from the U.S. to Canada.
3. The original transportation of packages, collection of the payment and delivery
of the payment instrument or remittance of the payment are considered a single
shipment and the terms and conditions in the Declared Value and Limits of
Liability section are applicable to the entirety of a C.O.D. shipment.
4. Our liability for loss, damage, delay, misdelivery, misinformation, nondelivery,
failure to collect the C.O.D. amount, failure to collect the specified form of
payment, collection of an instrument in the wrong amount, or failure or delay
in delivering the payment instrument is limited to the declared value, subject
in every event to the maximum declared-value limits and other limitations
referenced above and in the Declared Value and Limits of Liability section.
5. All checks (including cashier’s checks, official checks and certified checks) and
money orders tendered in payment of C.O.D. packages will be accepted by FedEx
Ground at the shipper’s risk, including, but not limited to, the risk of nonpayment
and forgery, and FedEx Ground shall not be liable upon any such instrument.
6. An additional charge will be assessed for each request for C.O.D. service to be
performed, whether or not FedEx Ground is able to collect as requested. If the
recipient cannot be located or fails or refuses to pay the C.O.D. amount via the
requested instrument, the shipment will be returned to the shipper, and no refund
or credit of either the transportation charges or the C.O.D. charges will be given.
7. Shipper represents and warrants it has legal right, interest, or appropriate
legal title, to the C.O.D. funds subject to be collected and is authorized by the
appropriate parties to receive such funds.
8. Performance of the C.O.D. service will not constitute FedEx Ground as the
shipper’s agent for any purpose, including, but not limited to, completion of the
sale of the goods by the shipper to the recipient.
9. FedEx Ground C.O.D. shipments are not eligible for Hold at FedEx Location.
10. Additional restrictions may apply to C.O.D. deliveries to remote rural areas
in Canada, including additional limitations on the maximum C.O.D. amount.
Please contact FedEx Customer Service at 1.800.GoFedEx 1.800.463.3339 for
more information.
B. Collect on Delivery Remittance:
1. Remittance of C.O.D. Collections. FedEx Ground will remit the C.O.D. collection to
the shipper within 10 business days from date of collection. The C.O.D. amount
will be collected and remitted in the currency of the destination country. Our sole
obligation shall be to timely remit the C.O.D. collection through the U.S. Postal
Service, and FedEx Ground shall not otherwise be liable for any loss or delay
caused by the remittance of the C.O.D. collection.
C. Electronic C.O.D. Remittance (E.C.O.D.) E.C.O.D. service requires the approval of
FedEx Ground for enrollment. (This service is not available for U.S.-to-Canada shipments.)
If the shipper is approved by FedEx Ground for enrollment, the following shall apply:
1. FedEx Ground E.C.O.D. provides C.O.D. payments for approved shippers by electronic
funds transfer (EFT) within 24 or 48 hours after the funds are deposited into the
FedEx Ground Bank account as described below. Shipper must choose either the
24- or 48-hour transfer option at time of enrollment.
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(Collect on Delivery [C.O.D.] Service, cont.)
2. All checks received by FedEx Ground on behalf of the shipper shall be restrictively
endorsed by FedEx Ground in substantially the following language and deposited
into our terminal bank accounts (“FedEx Ground Bank”):
FOR DEPOSIT ONLY
FEDEX GROUND
AS AGENT FOR THE WITHIN NAMED PAYEE
LACK OF ENDORSEMENT GUARANTEED
3. C.O.D. checks shall be deposited into the FedEx Ground Bank account before the
bank’s close of business on the first business day following the delivery date.
Upon deposit to FedEx Ground Bank, FedEx Ground shall cause the proceeds of
all C.O.D. checks to be electronically transferred from FedEx Ground Bank to the
shipper’s bank as shown on a voided check supplied to FedEx Ground during the
enrollment process.
4. Shipper must notify FedEx Ground of any changes to shipper’s bank, account, or
routing instructions required for EFT. Once notice is received by the FedEx Ground
C.O.D. department, changes to EFT instructions may take up to 10 business days
to take effect.
5. If any check collected on behalf of the shipper is timely deposited by FedEx Ground
but thereafter is dishonored and returned to our bank as non-negotiable, the risk
of nonpayment shall lie with the shipper, and the shipper shall reimburse FedEx
Ground for the face amount of such check and any bank charges associated with
the return of the check (non-sufficient funds charges [“NSF charges”]) by permitting
FedEx Ground to reduce subsequent electronic funds remittances by a like amount,
provided that such returned check is promptly forwarded to the shipper by FedEx
Ground to the shipper’s address. In the event that E.C.O.D. remittances have not
been sufficient to allow FedEx Ground to recover check amounts and associated
NSF charges within 30 days, the shipper agrees to permit FedEx Ground to
electronically deduct these fees from the shipper’s named financial institution.
FedEx Ground will return any NSF C.O.D. checks to shipper via FedEx 2Day service.
6. All collections in the form of cash shall be deposited into the FedEx Ground Bank
account before the bank’s close of business on the first business day following
the delivery date.
7. If a bank does not allow a third-party endorsement of money orders or cashier’s
checks, the money order or cashier’s check will be mailed back to the shipper,
and the amount initially transferred electronically will be deducted from the
shipper’s subsequent E.C.O.D. remittances. In the event that E.C.O.D. remittances
have not been sufficient to allow FedEx Ground to recover the amount initially
transferred from subsequent E.C.O.D. remittances within 30 days, the shipper
agrees to permit FedEx Ground to electronically deduct the amounts initially
transferred from the shipper’s named financial institution. Shipper agrees to
permit FedEx Ground to also reduce the next electronic funds transfer for the
shipping charges included in the money order or cashier’s check.
8. On or before the end of each business day during participation in the E.C.O.D.
program and thereafter so long as any funds belonging to the shipper remain
in the possession or control of FedEx Ground, FedEx Ground will transmit the
details of all deposits at the shipper’s designated bank and/or FedEx Ground’s
bank and/or checks returned for insufficient funds to the shipper. Such reporting
shall be provided to the shipper by either facsimile transmission or email as
selected by the shipper during the enrollment process.
9. In addition to the charge assessed for each C.O.D. package tendered to FedEx
Ground by the shipper, an additional weekly service charge will be assessed for
the E.C.O.D. service.
10. At its sole discretion, FedEx reserves the right to revoke a shipper’s E.C.O.D.
enrollment without notice.
Credit Terms
A. FedEx Ground does not provide individual consumer credit privileges.
B. FedEx Ground will extend credit to shippers who, in the sole judgment of FedEx
Ground, are creditworthy.
C. As a condition of extending credit privileges, FedEx Ground reserves the right to
require business customers to provide current financial information, agree to bank draft
arrangements for payment on account, provide a security deposit or provide a bank letter
of credit.
1. Deposit Plan. After depositing an amount equivalent to four weeks’ transportation
charges as estimated by FedEx Ground, payments are required within 15 days of
invoice date. The deposit amount is subject to change to reflect revised estimates
of the shipper’s charges.
2. Under the deposit plan, no interest will be paid by FedEx Ground, nor will
additional charges be rendered for their services. Net balances will be refunded
at the request of the shipper.
D. When credit privileges are extended, FedEx reserves the right to establish and
E. The invoice date begins the credit term cycle, and payment is due within 15 days from
the invoice date. Failure to keep your FedEx account current will result in “termination”
of your ground service.
F. IF THE ACCOUNT NUMBER TO BE BILLED IS NOT IN GOOD CREDIT STANDING, THE
PACKAGE MAY BE HELD OR STOPPED IN TRANSIT UNTIL YOU MAKE ALTERNATIVE
G. The shipper, and any other party who is liable for payment, is responsible for all
reasonable costs incurred by FedEx Ground in obtaining or attempting to obtain payment
for services rendered by FedEx Ground. Such costs include, but are not limited to,
attorneys’ fees, collection agency fees, interest and court costs.
H. Credit privileges will not be restored until you have paid all past-due balances in full
and all costs, fees and expenses incurred by FedEx Ground in collecting or attempting
to collect such balances. FedEx Ground may require establishment of electronic funds
transfer as a prerequisite to credit restoration. FedEx Ground may decline to restore
credit privileges even if all costs, fees and expenses are paid.
I. Customers requesting the reinstatement of their FedEx Ground service must contact
the Recovery Collections department at 1.800.506.7580.
J. At our sole discretion, FedEx Ground may apply payments made on your account to
any unpaid invoice issued on your account.
A. FedEx Ground liability with regard to any package is limited to the sum of $100
unless a higher value is declared at time of tender and a greater charge paid as provided
in the FedEx Service Guide.
B. The declared value of any package represents our maximum liability in connection
with a package, including, but not limited to, any loss, damage, delay, misdelivery,
nondelivery, misinformation, any failure to provide information, or misdelivery of
information. Exposure to and risk of any loss in excess of the declared value is either
assumed by the shipper or transferred by the shipper to an insurance carrier through the
purchase of an insurance policy. The shipper should contact an insurance agent or broker
if insurance coverage is desired. FEDEX GROUND DOES NOT PROVIDE INSURANCE
COVERAGE OF ANY KIND.
C. In cases where the shipper declares or agrees in writing that the property being
shipped is released to a value exceeding $100 per package or article not enclosed in a
package, an additional charge for each $100 or fraction thereof of total valuation will be
assessed to which the base rate applies, up to a maximum declared value of $50,000
per package.
D. Packages containing all or part of the following items are limited to a maximum
declared value of $1,000:
1. Artwork, including any work created or developed by the application of skill,
2. Film, photographic images (including photographic negatives), photographic
3. Any commodity that by its inherent nature is particularly susceptible to damage
4. Antiques, or any commodity that exhibits the style or fashion of a past era and
6. Glassware, including, but not limited to, signs, mirrors, ceramics, porcelains, china,
crystal, glass, framed glass and any other commodity with similarly fragile qualities.
7. Plasma screens.
8. Jewelry, including, but not limited to, costume jewelry, watches and their parts,
9. Furs, including, but not limited to, fur clothing, fur-trimmed clothing and fur pelts.
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10. Precious metals, including, but not limited to, gold and silver bullion or dust,
precipitates or platinum (except as an integral part of electronic machinery).
11. Stocks, bonds, cash letters or cash equivalents, including, but not limited to,
food stamps, postage stamps (not collectible), traveler’s checks, lottery tickets,
money orders, gift cards and gift certificates, prepaid calling cards (excluding
those that require a code for activation), bond coupons, and bearer bonds.
12. Guitars and other musical instruments that are more than 20 years old, and
13. Packages returned through the FedEx Ground Package Returns Program (PRP).
See the Return Options section.
and prototypes.
E. ANY EFFORT TO DECLARE A VALUE IN EXCESS OF THE MAXIMUMS ALLOWED
OF ANY PACKAGE BEARING A DECLARED VALUE IN EXCESS OF THE ALLOWED
SERVICE GUIDE AS TO SUCH PACKAGE.
F. REGARDLESS OF THE DECLARED VALUE OF A PACKAGE, OUR LIABILITY FOR LOSS,
PROVIDE INFORMATION, OR MISDELIVERY OF INFORMATION, WILL NOT EXCEED ITS
REPAIR COST, ITS DEPRECIATED VALUE OR ITS REPLACEMENT COST, WHICHEVER IS LESS.
G. See the Liabilities Not Assumed section for other limitations and exclusions on
our liability.
H. In the event that FedEx Office procures, accepts tender of, performs, or otherwise
undertakes the transportation, delivery or release of a package by FedEx Ground,
limitation and liberty of whatsoever nature contained in this tariff or otherwise available
to FedEx Ground as if such provision were expressly for its benefit.
FedEx offers Delivery Signature Options for shippers. Not available for all shipments or
to all destinations.
1. From someone at the delivery address; or
2. From a neighbor, building manager or other person at a neighboring address; or
3. The recipient can sign a FedEx door tag or utilize FedEx Delivery Manager or other
FedEx-approved means to authorize release of the package without anyone present.
If delivery cannot be completed in these ways, FedEx will reattempt delivery.
B.Direct Signature Required. FedEx will obtain a signature from someone at the
delivery address. If no one is at the address, FedEx will reattempt delivery.
C. Adult Signature Required. FedEx will obtain a signature from someone at least
21 years old (19 years old for deliveries to Canada) at the delivery address (governmentissued photo identification required). If no eligible recipient is at the address, FedEx will
reattempt delivery.
Signature Options.
E. FedEx International Ground. For FedEx International Ground shipments from
the U.S. to residential addresses in Canada, FedEx may release the package without
a signature. For FedEx International Ground shipments from the U.S. to nonresidential
addresses in Canada, FedEx will attempt to obtain a signature.
F. Indirect Signature Required is not available for shipments to nonresidential addresses.
G. FedEx Ground may accept requests for address corrections from a shipper or a
recipient for shipments involving the Direct Signature Required or Indirect Signature
Required options, alcohol shipments, and shipments where no signature is required.
H. FedEx will assess the delivery signature charge if the shipper requests the Delivery
I. Also see the Billing, Money-Back Guarantee, Liabilities Not Assumed, Pickup and
Delivery, and Proof of Delivery sections.
Transportation charges may be assessed based on dimensional weight, which is a
volumetric standard. Dimensional-weight pricing is applicable on a per-package basis.
If the dimensional weight exceeds the actual weight, charges based on the dimensional
weight will be assessed. Customers who fail to apply the dimensional-weight calculation
to a package may be assessed dimensional-weight charges from FedEx. See the
Dimensional Weight description in the Fees and Other Shipping Information section
of the FedEx Service Guide for additional details.
FedEx Home Delivery
A. A package is defined as a FedEx Home Delivery package if its bar code includes one
of the designated FedEx Home Delivery service codes.
B. Service days for FedEx Home Delivery packages are defined as Tuesday through
Saturday for normal deliveries. Saturday is not a service day for all areas. Contact a
FedEx account executive for additional information.
C. FedEx Home Delivery shippers must transmit an electronic manifest that contains
all package information directly to FedEx Ground in an approved electronic format. The
electronic transmission must include package weight, destination ZIP code, and recipient
name and address. The package label must meet FedEx Home Delivery specifications,
including the “H” on the bar-code label.
D. FedEx Home Delivery packages may not weigh more than 70 lbs. FedEx Home
Delivery packages may not contain hazardous materials, except for materials classified
as “Other Restricted Materials — Domestic” (ORM-D) or Limited Quantity, and may not
be shipped under the FedEx Ground COLLECT service program.
E. FedEx Home Delivery packages may not be shipped in conjunction with FedEx Ground
C.O.D. services (including C.O.D., Electronic C.O.D. and Currency C.O.D.).
F. All FedEx Home Delivery packages will be considered residential, even if the packages
are addressed to a business, and will be subject to the FedEx Home Delivery residential
surcharge as published in the FedEx Service Guide in effect at the time of shipment.
G. Any FedEx Home Delivery package will be eligible for the FedEx Home Delivery
Money-Back Guarantee and will not be eligible for the FedEx Ground Money-Back
Guarantee. FedEx Home Delivery packages must meet all the terms and conditions of
the FedEx Home Delivery service to qualify for the FedEx Money-Back Guarantee.
H. Any package shipped as a FedEx Home Delivery package that fails to comply with
the terms and conditions of this service may be refused by FedEx Ground, or if initially
accepted by FedEx Ground, may later be returned to the shipper. Noncompliance with the
terms and conditions of FedEx Home Delivery may also result in additional charges upon
written notice to the shipper.
Firearms
A. FedEx Ground will transport and deliver firearms (excluding handguns) as defined by the
United States Gun Control Act of 1968, between areas served in the U.S., but only between:
1.Licensed importers; licensed manufacturers; licensed dealers; licensed collectors;
law enforcement agencies of the U.S. or any department or agency thereof; and
law enforcement agencies of any state or any department, agency or political
subdivisions thereof; or
2.Where not prohibited by local, state and federal law, from individuals to licensed
importers, licensed manufacturers or licensed dealers (and return of same).
B. If your shipment contains firearms, select the Direct Signature Required or Adult
Signature Required Delivery Signature Option, depending on the requirements of your
shipment. See the Delivery Signature Options section for details. Firearms shipments are
not eligible for signature release, driver release or indirect delivery.
C. FedEx Ground cannot ship or deliver firearms C.O.D.
D. Upon presenting the package for shipment, the person tendering the shipment to
FedEx Ground is required to notify FedEx Ground that the package contains a firearm.
The outside of the package must not be marked, labeled or otherwise identify that the
package contains a firearm.
E. The shipper and recipient must be of legal age as identified by applicable law.
F. The shipper and recipient are required to comply with all applicable government
regulations and laws, including those pertaining to labeling. The Bureau of Alcohol,
Tobacco, Firearms and Explosives can provide assistance.
G. FedEx Ground will transport small-arms ammunition when packed and labeled in
compliance with local, state and federal law, and the Hazardous Materials section of
this Service Guide. Ammunition is an explosive and must be shipped separately as
hazardous materials. You agree not to ship loaded firearms or firearms with ammunition
in the same package.
H. FedEx Ground will not accept for transport handguns, assembled or disassembled.
Fuel Surcharge
FedEx reserves the right to assess fuel and other surcharges on shipments without
notice. The amount and duration of any such surcharges will be determined at our sole
discretion. By tendering your shipment to FedEx, the shipper agrees to pay the surcharges,
as determined by FedEx. The fuel surcharge rate, if applicable, is available at fedex.com.
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Hazardous Materials
Packages containing hazardous materials, including materials classified as “Other
Regulated Materials – Domestic” (ORM-D) or Limited Quantity, cannot be shipped via
FedEx international services, or to, from or within Hawaii or Alaska (consumer-commodity
ORM-D and Limited Quantity can be shipped to Canada if properly labeled). Hazardous
material shippers must be properly qualified through a FedEx sales representative
before tendering hazardous material packages via FedEx Ground.
A. All packages containing hazardous materials must be properly classified, described,
packaged, marked, labeled and in proper condition for transportation according to
applicable regulations and FedEx Ground requirements. FedEx Ground accepts only
certain hazardous materials as listed in the current version of the FedEx Ground
Hazardous Materials Table, which is available at fedex.com/hazardousmaterials (select
the Resources page) and incorporated herein by reference. Contact a FedEx account
executive, see fedex.com/hazardousmaterials or call 1.800.GoFedEx 1.800.463.3339 and
say “hazardous materials” for more information.
B. FedEx Ground does not accept hazardous waste. This includes, but is not limited to,
used hypodermic needles or syringes transported for sterilization, recycling, disposal
or for any other purpose, or other medical waste. FedEx Ground also does not accept
hazardous substances in reportable quantities.
C. FedEx Ground does not accept infectious or non-infectious human or animal
cells, tissue, bodily fluids, blood, blood products, plasma, or any other material derived
from human or animal blood whether in liquid or solid form; biohazards; regulated
or non-regulated diagnostic cultures, specimens or samples, whether infectious or
non-infectious; used health care products as defined in Title 49 of the Code of Federal
Regulations; and any materials regulated as UN 2814, UN 2900, UN 3373 and UN 3291.
D. FedEx Ground does not accept inhalation hazards.
E. Hazardous materials, except ORM-D and Limited Quantity materials, cannot be banded,
strapped or taped to form a bundle. Packaging restrictions and service restrictions
apply. Unless other U.S. Department of Transportation (DOT) restrictions apply, FedEx
Ground does not accept hazardous materials over 70 lbs. (32 kg). FedEx Ground does not
accept pails or drums over 8 gallons (32 liters). All pails or drums must be in performanceoriented packaging (POP). FedEx Ground will accept authorized pails or drums as single
packaging. Hazardous materials may not be shipped in any FedEx packaging.
F. Hazardous material shipments, including shipments containing ORM-D materials,
Limited Quantity materials or dry ice, are not accepted at FedEx Express Drop Box
locations, FedEx Office Print and Ship Center locations, FedEx World Service Center
locations, FedEx Express station or ramp locations, FedEx Authorized ShipCenter
locations, and unstaffed FedEx locations.
G. Batteries, including lithium batteries, may be regulated when shipped for highway
transport. Shippers should refer to the most current U.S. Department of Transportation
regulations to ensure compliance with marking, labeling and packaging requirements as
they pertain to the transportation of batteries. Additional restrictions may apply to the
transportation of lithium batteries between the contiguous U.S. and Alaska and Hawaii.
For details, go to fedex.com and enter keyword “lithium batteries.” FedEx Ground does
not accept damaged batteries or defective batteries that pose a safety risk.
H. Packages containing hazardous materials are not eligible for FedEx Ground return
options, except for packages shipped by preapproved shippers using the FedEx Ground
Package Returns Program.
I. All damaged or leaking hazardous material packages may be properly repackaged,
prepared in accordance with applicable DOT regulations and returned to the shipper.
The undamaged portion of a damaged hazardous materials shipment will be returned to
the shipper for recycling, reprocessing or disposal. If the shipper refuses to accept the
returned shipment, or if the shipment cannot be returned to the shipper, as determined
at our sole discretion, the shipper is responsible for and will reimburse FedEx Ground for
all costs and fees of any type connected with the legal disposal of the shipment and all
costs and fees of any type connected with cleanup of any spill or leakage.
J. No service guarantees (e.g., no FedEx Money-Back Guarantee) will apply to packages
not properly prepared in accordance with DOT regulations and FedEx Ground requirements.
K. Hazardous material packages found in the FedEx Ground system not properly
prepared in accordance with DOT regulations and FedEx Ground requirements will be
held for customer pickup. If the shipper refuses to pick up or make other arrangements
for delivery acceptable to FedEx Ground, the shipper will reimburse FedEx Ground for
all costs and fees of any type connected with the legal disposal of the shipment. The
shipper agrees to indemnify FedEx Ground for any and all costs, fees and expenses
FedEx Ground incurs as a result of the shipper’s failure to comply with FedEx Hazardous
Materials shipping requirements.
L. In the event the shipper loads any FedEx Ground vehicle, the shipper agrees to
segregate hazardous materials in accordance with regulations.
M. The shipper may be held accountable for all costs associated with any damaged
or leaking hazardous material package that is not properly prepared in accordance with
all DOT regulations and FedEx Ground requirements. Cost may include response, cleanup
and disposal.
N. Materials classified as ORM-D or Limited Quantity are the only hazardous materials
that can be shipped via FedEx Home Delivery.
O. Packages containing hazardous materials are not eligible for signature release, driver
release or indirect delivery.
P. Charge for Handling Hazardous Materials. In addition to the other rates and charges
named in this tariff, a charge will be assessed on each package of hazardous materials.
Q. The shipper is required to transmit hazardous material shipping information using a
FedEx electronic shipping solution, a FedEx-recognized hazardous materials vendor software
application, a FedEx Compatible Solutions Program application or a custom solution that
has the ability to transmit hazardous material shipping information electronically.
FedEx Ground reserves the right, but is not required, to open and inspect any package
tendered to it for transport.
FEDEX GROUND WILL NOT BE LIABLE FOR ANY DAMAGES IN EXCESS OF THE
DECLARED VALUE OF A SHIPMENT, WHETHER OR NOT FEDEX GROUND KNEW OR
SHOULD HAVE KNOWN THAT SUCH DAMAGES MIGHT BE INCURRED.
In no event shall FedEx Ground, including, without limitation, agents, contractors,
including, without limitation, loss of profits or income, whether or not FedEx Ground had
FedEx Ground will not be liable for, nor shall any adjustment, refund or credit of
any kind be made, as a result of any loss, damage, delay, misdelivery, nondelivery,
misinformation or any failure to provide information, except such as may result from
our sole negligence. FedEx Ground will not be liable for, nor shall any adjustment,
refund or credit of any kind be given as a result of, any loss, damage, delay, misdelivery,
nondelivery, misinformation or failure to provide information caused by or resulting in
whole or in part from:
1. The act, default or omission of any person or entity, other than FedEx, including
2. The nature of the shipment, including any defect, characteristic or inherent vice
of the shipment.
3. The shipper’s violation of any of the terms and conditions contained in this tariff,
as amended from time to time, including, but not limited to, the improper and
insufficient packing, securing, marking and labeling of shipments, or use of an
account number not in good credit standing.
4. Perils of the air, public enemies, criminal acts of any person(s) or entities,
including, but not limited to, acts of terrorism, public authorities acting with
actual or apparent authority, authority of law, local disputes, civil commotions,
hazards incident to a state of war, local, national or international weather
conditions (as determined solely by FedEx Ground), local, national or international
disruptions in ground transportation networks (as determined solely by FedEx
Ground), strikes or anticipated strikes (of any entity, including, but not limited
to, other carriers, vendors or suppliers), labor disruptions or shortages caused
by pandemic conditions or other public health event or circumstances, natural
disasters (earthquakes, floods and hurricanes are examples of natural disasters),
conditions that present a danger to FedEx Ground personnel, and disruption or
failure of communication and information systems (including, but not limited to,
FedEx Ground systems).
5. Damage or loss of articles packaged and sealed by the sender or by person(s)
acting at the sender’s direction, provided the seal is unbroken at the time of
delivery, the package retains its basic integrity, and the recipient accepts the
shipment without noting the damage on the delivery record.
6. Erasure of data from or the loss or irretrievability of data stored on magnetic
tapes, files or other storage media, or erasure or damage of photographic images
or soundtracks from exposed film.
7. The loss of any personal or financial information including, but not limited to,
social security numbers, dates of birth, driver’s license numbers, credit card
numbers and financial account information.
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8. Our inability to provide a copy of the delivery record or a copy of the signature
9. Failing to meet our delivery commitment for any shipments with an incomplete
or incorrect address. (See the Undeliverable Shipments section.)
10. Failing to deliver or not attempting to deliver a package on the scheduled
delivery day or time, if the shipper or recipient requested a later delivery or
informed FedEx that the recipient location is closed or unavailable to accept
delivery on the originally scheduled delivery day or time.
11. Failing to obtain the signature option requested for shipments using FedEx
Delivery Signature Options. (See the Delivery Signature Options section.)
12. Shipments released without obtaining a signature at residential addresses.
(See the Delivery Signature Options and Pickup and Delivery sections.)
13. Shipments released without obtaining a signature at nonresidential addresses
14. Our failure to honor package-orientation graphics (e.g., “up” arrows, “this end
up” markings), “fragile” labels or other special directions concerning packages.
15. Damages indicated by any shockwatch, tiltmeter or temperature instruments.
16. Your failure to ship goods in packaging approved by us prior to shipment where
such prior approval is recommended or required.
17. The shipment of fluorescent tubes, neon lighting, neon signs, X-ray tubes, laser
specimens, and glass containers such as those used in laboratory test environments.
18. Your use of an incomplete, inaccurate, or invalid FedEx account number or your
failure to provide a valid FedEx account number in good credit standing in the
billing instructions on shipping documentation.
19. Our failure to notify you of any delay, loss or damage in connection with your
20. Performance of any services will not constitute FedEx Ground as the shipper’s
or anyone’s agent for any purpose.
21. Damage to briefcases, luggage, garment bags, aluminum cases, plastic cases
or other items when not enclosed in outer packaging, or other general shipping
containers caused by adhesive labels, soiling or marking incidental to transportation.
22. Any package where FedEx Ground package scan records do not reflect
acceptance of the package by FedEx Ground from the shipper.
23. The shipper’s failure to delete all shipments entered into a FedEx self-invoicing
system, internet shipping device or any other electronic shipping method used
to ship a package, when the shipment is not tendered to FedEx. If you fail to
do so and seek a refund, credit or invoice adjustment, you must comply with
the notice provisions in Invoice Adjustments/Overcharges in the Billing section.
FedEx is not liable for any refund, credit or adjustment unless you comply with
those notice provisions.
24. Shipments of any plants and plant materials, ostrich or emu eggs, or live fish.
25. The shipment of any alcoholic beverages or firearms if you fail to comply with
the applicable terms and conditions.
26. Damage to computers, or any components thereof, or any electronic equipment
a. The manufacturer’s original packaging, which is undamaged and has retained
b. Packaging that is in accordance with the FedEx packaging guidelines available
c. FedEx laptop packaging, for shipments of laptop computers.
d. FedEx small electronic device packaging, for shipments of cell phones,
handheld computers, MP3 players and similar items.
e. FedEx tablet packaging, for shipments of tablet computers.
27. Our provision of packaging, advice, assistance or guidance on the appropriate
packaging of shipments unless such advice, assistance or guidance has been
approved in writing by FedEx Packaging Design and Development and the writing
expressly accepts liability in the event of a damaged shipment.
28. FedEx Ground does not provide protective services for transportation of perishable
commodities or of commodities requiring protection from heat or cold. Such
commodities will be accepted for transportation solely at the shipper’s risk for
loss of value or damage occasioned by exposure to heat or cold. The shipper
agrees to not file damage claims for perishable items.
29. FedEx will not be liable for the failure to provide any services or service options
where our records do not reflect that the services or service options were
selected by the shipper.
30. Our compliance or noncompliance with verbal or written delivery instructions from the
sender, recipient or persons claiming to represent the shipper or recipient, including
requests made by the recipient for delivery options using FedEx Delivery Manager.
31. Our compliance or noncompliance with any request to intercept a shipment in
transit, or to prevent delivery.
32. The failure to properly designate a delivery address as a Residential Delivery or
Commercial Delivery, including delivery addresses that were processed through
any address verification function or program.
33. The shipper’s failure to provide accurate delivery address information.
34. Any shipment containing a prohibited item. (See the Prohibited Items section.)
35. Loss or damage to alcohol shipments unless an approved packaging type is used
or FedEx Packaging Design and Development has preapproved your packaging
prior to shipment. See the Alcoholic Beverages section for further information.
36. Our inability or failure to complete a delivery, or a delay to any delivery, due to
acts or omissions of customs or other regulatory agencies.
37. Delays in delivery caused by adherence to FedEx policies regarding the payment
of duties and taxes or other charges.
38. Our failure or inability to attempt to contact the sender or recipient concerning
an incomplete or inaccurate address; incorrect, incomplete, inaccurate or missing
documentation; payment of duties and taxes necessary to release a shipment;
or an incomplete or incorrect customs broker’s address.
39. Hazardous-materials shipments that the shipper did not properly declare,
including proper documentation, markings, labels and packaging. FedEx Ground
will not pay a claim on undeclared or hidden hazardous materials and the FedEx
Money-Back Guarantee does not apply.
Any civil claim for overcharges must be brought within 18 months after the claim accrues.
Any civil claim for, including, but not limited to, any loss, damage, delay, misdelivery,
information relating to the shipment, must be brought within two years and one day
from the date FedEx Ground gives written notice that FedEx Ground has disallowed any
part of the claim specified in the notice.
Any right you might have to damages, refunds, credits recovery of reliance interests,
disgorgement, restitution, injunctive relief, declaratory relief or any other legal or equitable
relief whatsoever against FedEx Ground under any cause of action arising from the
unless you first comply with all applicable notice periods and requirements in this tariff
including, but not limited to, the periods and requirements for providing notice under
the Billing, Claims and Money-Back Guarantee Policy sections. You and FedEx Ground
understand that timely and complete compliance with such notice periods and
complaint that you file against FedEx Ground. You and FedEx Ground agree that FedEx
Ground cannot be considered to have breached any obligation to you unless or until
FedEx Ground wrongfully denies a claim submitted to FedEx Ground pursuant to the
notice periods and requirements contained in this tariff. Finally, you and FedEx Ground
agree that you will comply with applicable notice periods and requirements even if you
believe that such compliance will not result in relief from FedEx Ground or if you lack
knowledge regarding whether such compliance will result in relief from FedEx Ground.
You agree that you will not sue FedEx Ground as a class plaintiff or class representative,
join as a class member, or participate as an adverse party in any way in a class-action
lawsuit against FedEx Ground. Nothing in this paragraph, however, limits your rights to
bring a lawsuit as an individual plaintiff.
you tendered your shipment to FedEx Ground.
The performance of any services does not make FedEx Ground an agent of the
shipper or any third party for any purpose.
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We offer a money-back guarantee for our services. This guarantee can be suspended,
A. Money-Back Guarantee. The money-back guarantee is your exclusive remedy in
the event of a service failure for the recovery of all or any portion of the FedEx charges
for a shipment. If the money-back guarantee is suspended, there is no remedy or recovery
of charges for a service failure. There are no delivery commitments for shipments on
which the money-back guarantee is suspended.
1.
FedEx Ground Money-Back Guarantee. At our option, we will, upon request,
either refund or credit your transportation charges in the event of a service failure
(which means if FedEx does not deliver the shipper’s standard ground and
multiweight ground package[s] by the end of the scheduled delivery day as
published on fedex.com).
2.
FedEx Home Delivery Money-Back Guarantee. At our option, we will, upon
request, either refund or credit your transportation charges and residential surcharge
in the event of a service failure (which means if FedEx does not deliver the shipper’s
residential package[s] by the end of the scheduled delivery day as published on
fedex.com). For shipments designated as FedEx Date Certain Home Delivery, FedEx
Evening Home Delivery or FedEx Appointment Home Delivery, see the FedEx Home
Delivery Money-Back Guarantee for Convenient Delivery Options section below.
3.
FedEx Home Delivery Money-Back Guarantee for Convenient Delivery
Options. At our option, we will, upon request, either refund or credit your
transportation charges, residential surcharge and the applicable convenient
delivery option charge in the event of a service failure (which means if FedEx
does not provide the FedEx Home Delivery convenient delivery option service
requested for the shipper’s package[s], as described below).
a. FedEx Date Certain Home Delivery Money-Back Guarantee. The FedEx
Date Certain Home Delivery Money-Back Guarantee applies if the shipment is
not delivered on the valid date requested. To be considered valid, the requested
date must be no earlier than the scheduled delivery as published on fedex.
com; cannot be a Sunday, a Monday or a FedEx holiday; and must be within
14 days from the pickup date. If the delivery date requested is invalid, the
FedEx Date Certain Home Delivery Money-Back Guarantee will not apply.
b. FedEx Evening Home Delivery Money-Back Guarantee. The FedEx
Evening Home Delivery Money-Back Guarantee applies if the shipment is not
delivered between 5 and 8 p.m. on or before the scheduled delivery date as
published on fedex.com.
c. FedEx Appointment Home Delivery Money-Back Guarantee. The FedEx
Appointment Home Delivery Money-Back Guarantee applies if the shipment
is not delivered within one hour before or after the time, and on the date,
requested by the recipient and agreed to by FedEx.
1.A credit or refund under the money-back guarantee will be applied only against
charges for the shipment giving rise to the credit.
2.At the sole discretion of FedEx, the money-back guarantee may not be honored
when the request is made by, or the information utilized to determine the status
of the package is determined by, a third party other than the payer of the charges.
3.The FedEx Ground Money-Back Guarantee applies to deliveries within the U.S.
For shipments destined to Canada, the FedEx Money-Back Guarantee only
applies to transportation charges related to brokerage-inclusive service.
4.If FedEx Ground utilizes the U.S. Postal Service or an interline cartage agent for
delivery to remote rural areas, the money-back guarantee only applies to the
portion of transportation provided directly by FedEx Ground.
5.Packages tendered to FedEx Ground for delivery on the day after Thanksgiving
will be scheduled for delivery on that day if the recipient business is open, but
in any event, the delivery commitment will be extended to the next business day
for application of the money-back guarantee.
6.Packages tendered for delivery on holidays that are business days for FedEx
Ground (for example, Good Friday and Presidents Day) will be scheduled for
delivery on that day if the recipient business is open. However, if the recipient
business is known by FedEx Ground to be closed due to the holiday, the packages
will be scheduled for delivery on the next business day the recipient is open, but
the money-back guarantee will not apply.
7.To be eligible for the FedEx Home Delivery Money-Back Guarantee for Convenient
Delivery Options, the shipper must have fulfilled the following conditions:
a. P repare and attach to each package a 128 bar-code label showing the
delivery option requested. The shipper must also provide FedEx Ground
with the required electronic information for the service level selected.
b. C onvenient delivery options are offered at the shipment level. To qualify as
a shipment, one or more packages must have the following:
– The same shipper number
– The same origin location
– The same ship date
– The same recipient address
– The same convenient delivery option selected
8.If a delivery later than the original scheduled delivery day or time is requested
by the shipper or recipient before the first delivery attempt is made, the delivery
commitment for application of the money-back guarantee policy will be adjusted
to account for the requested delivery date and/or time.
a certain day or at a certain time, or unavailable to accept delivery, the delivery
commitment for application of the money-back guarantee policy will be the next
business day.
charges, residential surcharge or convenient delivery option charge if:
or service-exception information reflecting that the failure to deliver timely
resulted from circumstances described under the Liabilities Not Assumed section.
3.The shipper did not properly label the package in accordance with the FedEx
Service Guide, including, without limitation, affixing the correct business name
and contact name (for FedEx Ground packages) or recipient name (for FedEx
Home Delivery packages) and deliverable address (number, street, city, state,
and a five-digit ZIP code) and correctly placing the customer-specific FedEx
Ground or FedEx Home Delivery bar-code label on the package. For FedEx Home
Delivery packages, the shipper must print the letter “H” (Home) on the address
label in accordance with the FedEx Home Delivery label specifications.
4.The shipper did not timely and accurately transmit all electronic package-level
data required, including, but not limited to, any electronic package-level data
necessary for package sorting by FedEx Ground, to the extent required by the
Shipper’s Agreement with FedEx Ground. For FedEx Appointment Home Delivery
shipments, a valid telephone number for the recipient must be included in the
data-entry information when the shipment is processed.
5.The package was not picked up by a FedEx Ground driver at the shipper’s
location or an alternate address location, at a FedEx Office Print and Ship
Center, at a FedEx World Service Center, or at a FedEx Authorized ShipCenter
prior to that location’s regular scheduled pickup time. If a package is accepted
by FedEx Ground after a location’s regular scheduled pickup time, an additional
transit day may be added to the scheduled delivery date.
6.The package was tendered for transportation on the Monday after Thanksgiving
through Christmas Eve.
7.The shipment contained special instructions, including, but not limited to,
FedEx Ground Call Tag service and FedEx Delivery Signature Options.
8.There was an unexpected large release of packages from your shipping location.
9.A charge for additional handling or address correction applied; see Rates in the
10.FedEx received a request to redirect the shipment from a delivery address to a
Hold at FedEx Location address.
11.The package was unauthorized (see the Package Restrictions [Size and Weight]
section).
D. Refund or Credit Requests. To qualify for a refund or credit due to a service
failure, you must notify us of the service failure and request a refund or credit in compliance
with the conditions listed below. If you do not comply with these conditions, you are
not entitled to receive a refund or credit and cannot recover compensation for a service
failure in any lawsuit.
1. You may request a refund or credit due to a service failure in the following ways:
a. Use our internet application FedEx Billing Online at fedex.com if you are a
registered user; or
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b. Submit your request through the invoice adjustment feature at fedex.com; or
c. Submit the request via our telephone invoice adjustment system at
Note: Requests for a refund of FedEx Delivery Manager delivery-option fees
must be made by the recipient online at fedex.com/billingadjustment. See FedEx
Delivery Manager Terms in the fedex.com Terms of Use.
2.Your notification of a service failure must include your FedEx tracking number
and invoice number, if applicable.
3.All requests for a refund or credit must be received via one of the approved
channels within 15 calendar days of the invoice date or within 15 calendar days
from the ship date if you are paying by credit card or in advance by cash, check
or money order.
(Including FedEx Authorized ShipCenter Locations)
Consolidators are responsible for complying with all applicable requirements including,
but not limited to, requirements for shipping hazardous materials and complying with
customs and other legal requirements applicable to packages tendered for international
transportation.
limitations apply:
A. Consolidators are not agents of FedEx, and we are not responsible for any errors
or omissions made by them.
guarantee policy.
E. Consolidators set their own rates for shipping. They may charge FedEx Retail Rates
for FedEx shipping services.
G. FASCs are not required to have the FedEx Ground Declared Value Shipment Form at
their location. Dropoff customers should bring their own FedEx Ground Declared Value
Shipment Form to the FASC with declared value dropoff packages.
H. FedEx Ground assumes no liability, other than to the FASC, for lost, damaged or
delayed shipments paid for at an FASC, as the FASC is the shipper of these packages.
The FASC’s barcode must appear as the shipper’s bar code for all shipments paid for
at an FASC. FASCs are independently owned and operated businesses. See the FASC
representative for information regarding rates and services and the terms and conditions
of carriage. FASCs are not agents of FedEx.
A. FedEx Ground will accept for transport packages that weigh up to the maximum
package weight published in the FedEx Service Guide in effect at the time of shipment
and that measure up to 165 inches in combined length and girth. FedEx reserves
the right to assess additional handling, oversize package and unauthorized package
surcharges on any package whose dimensions are altered during transit, causing it to
meet the parameters for these charges.
MEASUREMENT OF LENGTH AND GIRTH:
a. Regular-Shaped Packages: The length and girth of a package is length plus
(two times the height) plus (two times the width). If the dimension includes a
fraction, a fraction of one-half or greater will be rounded up to the next whole
number; less than one-half will be rounded down to the next whole number.
b. Irregular-Shaped Packages and Regular-Shaped Articles With Hollow or
Open Spaces: To measure combined length and girth, assume the package
or article to be enclosed in a six-sided, rectangular container, and then
determine the combined length and girth as for regular-shaped packages.
B. Charge for Unauthorized Packages.
1. In addition to the other rates and charges named in this tariff, a charge will be
assessed for the following conditions:
– Any package measuring more than 108 inches in length.1
– Any package measuring more than 165 inches in length and girth combined.1
– Any package weighing more than 150 lbs.1
2. A charge will be assessed for any package weighing more than 70 lbs. destined
to the Yukon, Northwest Territories, Nunavut and Labrador. This charge applies
to postal codes A0K, A0P–A0R, A2V and X0A–Y9Z.
These packages are unauthorized and may be refused or returned to the shipper. However, at
FedEx Ground’s sole discretion, they may be accepted and delivered.
1
A. All packages must be prepared and packed by the sender for safe transportation
with ordinary care in handling. Recipient address labels should be placed on both sides
of each package with an additional label enclosed inside. Any articles susceptible to
damage as a result of conditions that may be encountered in air ground transportation,
such as changes in temperature, must be adequately protected by proper packaging.
Each shipment must be legibly and durably marked with the name, address and ZIP code
of both the shipper and recipient. The ZIP code is crucial to the efficient movement of
the package through the FedEx Ground system.
New corrugated boxes in good, rigid condition large enough to allow cushioning
of contents on the top, bottom and sides should be used. For guidelines on packaging
specific commodities go to fedex.com/packaging. Items that cannot be packed into
cartons (auto tail pipes, mufflers, tires, rims, and so on) must have all sharp edges and
protrusions wrapped, and the address label must be secured using the tie-on tag or the
tire/crate label provided by FedEx (or you may secure it by wrapping pressure-sensitive
tape completely around the object). Briefcases, luggage, garment bags, aluminum cases,
plastic cases, computer cartons or similar types of items whose outer finish might be
damaged by adhesive labels, soiling, marking or other types of surface damage that
is normal with ordinary care in handling should be placed in a protective container for
shipment. Casters, wheels or rollers must be removed or packaged.
Expanded polystyrene foam coolers must be shipped inside a sturdy outer container
unless tested and approved for acceptance by FedEx Packaging Design and Development.
packaging.
B. If a shipment is refused by the recipient, leaks, or is damaged, the shipment will be
returned to the sender, if possible. If the sender refuses to accept the returned shipment
shipper is responsible for and will reimburse FedEx Ground for all costs and fees of any
type connected with the legal disposal of the shipment and all costs and fees of any
type connected with cleanup of any spill or leakage.
C. Fragile Articles/Orientation. Packaging for all fragile articles (including, but not
limited to, electronic and electrical devices, scientific testing equipment, fragile glass,
crystal, porcelain, or china) should be preapproved by FedEx Packaging Design and
Development prior to shipping.
D. Package Inspection and Testing. FedEx Ground reserves the right to request a
shipper to submit a representative sampling of the packaging for inspection and testing.
If the shipper fails to comply with our request to inspect and test the packaging, or the
sampling fails FedEx testing, FedEx Ground will not be liable for any damages due to
improper packaging.
E. FedEx Ground may issue written notice to you if you repeatedly fail to adhere to
FedEx Ground’s packaging requirements due to your pattern or practice of insufficient
packaging. Claims for damage or loss associated with an identified pattern or practice of
insufficient packaging will be denied. Any such claim filed related to your shipments will
not be paid, regardless of which party files the claim, unless the claimant can establish
that the loss or damage did not result from a failure to use proper packaging. FedEx
Ground will continue to deny such claims until we determine that you have ceased the
pattern or practice of failing to adhere to the packaging requirements. Nothing in this
paragraph is intended to limit FedEx Ground’s right to deny a claim where the shipment
in dispute is found to have improper packaging.
F. Preshipment Inspection and Testing for Oversize Packages. At the sole
discretion of FedEx Ground, FedEx Ground may require a shipper of packages classified
as Oversize, as defined in the Rates section of the FedEx Service Guide, to submit a
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(Packaging and Marking, cont.)
representative sampling of the oversize packaging for inspection and testing. If the
shipper fails to comply with our request to inspect and test oversize packaging or
the sampling fails FedEx testing, FedEx Ground will not be liable for any damage to
shipper’s oversize packages.
For general packaging assistance, including packing, sealing and labeling tips
and information on how to submit your packaging for testing or evaluation, go to
fedex.com/packaging.
Pharmaceuticals
regulations, ordinances and rules governing the shipment of pharmaceuticals. Packages
containing pharmaceuticals must not have labels, markings or other written notice that
a pharmaceutical is contained within. Select the Direct Signature Required Delivery
Signature Option if you require FedEx to obtain a signature from someone at the delivery
address, or the Adult Signature Required Delivery Signature Option if you require an
adult signature for delivery. See the Delivery Signature Options section for details.
Pickup and Delivery
A. Pickup Service:
1. FedEx Ground may provide on-call pickup service for a per-package pickup fee
for customers that do not have a FedEx Ground regular scheduled pickup. This
fee may be higher if the pickup is made the same day it is requested or if the
request is made through FedEx Customer Service.
2. FedEx Ground may provide pickup service for a weekly pickup fee to regular
scheduled pickup customers.
3. An alternate address pickup fee may apply to pickup service at shipping
locations other than the location associated with the FedEx Ground account
number. The alternate address pickup fee only applies to account numbers
assessed the weekly pickup fee.
4. Charges for pickup service shall apply in addition to the rates set forth in the
FedEx Service Guide in effect at the time of shipment. Upon payment of the
applicable pickup service charge, FedEx Ground will call at the shipper’s
premises once each business day, if required, to pick up packages for delivery
to all points served by FedEx Ground.
5. A return pickup surcharge applies for FedEx Print Return Label and FedEx Email
Return Label shipments.
6. The shipper agrees to declare all applicable additional charges on the Customer
Shipping Record or Declared Value Shipment Form, if applicable. FedEx Ground
reserves the right to assess additional charges on those packages that the
shipper does not properly rate and to re-rate packages the shipper fails to
rate properly.
B.Delivery. FedEx Ground does not offer a restricted-delivery service and may deliver
to someone other than the person or entity named as the recipient. We also may make
an indirect delivery. Indirect delivery is a completed delivery to an address or location
other than the address on the label and includes shipments delivered via Indirect
Signature Required service. FedEx Ground may release the package with no signature
at a residential address if none of the FedEx Delivery Signature Options are selected.
FedEx will attempt to obtain a signature for shipments to nonresidential addresses,
except that when such shipments are tendered to a postal service, an interline cartage
agent or a freight forwarder, FedEx Ground may release such shipments with no
signature if none of the FedEx Delivery Signature Options are selected. Where a
signature is required, FedEx will make up to three attempts at delivery. A notice that
delivery has been attempted will be left at the recipient’s address after the first and
second attempts. (See the Delivery Signature Options section.)
At our sole discretion, shipments having a declared value of $500 or greater in the
currency of the destination country may not be released without a signature even where
the release is otherwise authorized.
FedEx Ground may, at its sole discretion, utilize a postal service, an interline
cartage agent or a freight forwarder for deliveries to remote rural areas, which may
result in additional transit days and/or service restrictions. Our tender of a shipment to
a postal service, an interline cartage agent or a freight forwarder constitutes delivery
of the shipment by us for all purposes. Please contact FedEx Customer Service at
1.800.GoFedEx 1.800.463.3339 for more information.
Shipments to hotels, hospitals, government offices or installations, university campuses,
or other facilities that utilize a mailroom or other central receiving area will be delivered
to the central receiving area, unless otherwise authorized and approved by FedEx Ground.
In order to facilitate delivery or release of a shipment, FedEx Ground may, at its sole
discretion, contact the recipient to obtain delivery instructions, or to notify them that a
delivery is scheduled, that a delivery has been completed or that a shipment is available
for pickup at a Hold at FedEx Location facility. FedEx may also accept requests for
delivery options from a recipient using FedEx Delivery Manager.
At its discretion, FedEx may not deliver or attempt delivery on the scheduled delivery
day if the shipper or recipient requested a later delivery or informed FedEx that the
recipient is closed or unavailable to accept delivery on the scheduled delivery day.
In this situation, charges will be assessed based on the service initially selected by
the shipper. The shipper or payor is responsible for communicating with the recipient
times that the recipient location can accept FedEx deliveries
We reserve the right to assess a Residential Delivery surcharge on any shipment
delivered to a home or private residence, including locations where a business is operated
from a home, or on any shipment in which the shipper has designated the delivery
address as a residence, including shipments where the delivery location has been
designated as Residential Delivery in error.
C. Redirect to Hold at FedEx Location:
1. The shipper or recipient may request to redirect a package to a FedEx Office
location within the FedEx Ground/FedEx Home Delivery terminal delivery area
of the original address.
2. Shipments that are requested to be redirected to Hold at FedEx Location are not
eligible for the FedEx money-back guarantee.
Shipping of plants and plant materials is discouraged by FedEx Ground. FedEx Ground
assumes no liabilities if such materials are damaged in transit or if damages result from
delay of shipment. If you choose to ship plants or plant materials, including seedlings,
plant plugs and cut flowers, they must be shipped in accordance with applicable
local, state and federal laws. Packages containing these items may be inspected by
government agencies, which may result in a delay in delivery or seizure by government
inspectors. FedEx Ground is not liable or responsible for damage, refunds or credits
resulting from such delays or seizures. (See the Liabilities Not Assumed and Money-Back
Guarantee Policy sections.)
Prohibited Items
to do so:
1.
Money, cash, coins, currency, paper money and negotiable instruments equivalent
to cash, such as endorsed stocks, bonds and cash letters.
2.All live animals. (Edible seafood, such as live lobsters, crabs or other types of
fish and shellfish for human consumption, is acceptable, provided the shipper is
in compliance with all local, state, and federal laws.)
3.Animal carcasses. (Animal heads and other parts for taxidermy may be accepted
but must be properly packaged. This restriction does not apply to properly packaged
meat or poultry products intended for human consumption.)
4.Human corpses, human organs or body parts, human and animal embryos, or
5.Shipments that require us to obtain a local, state or federal license for their
transportation.
6.Shipments that may cause damage or delay to equipment, personnel or other
shipments.
7.Items resembling a bomb, hand grenade or other explosive device, except as
provided in the Hazardous Materials section. This includes, but is not limited to,
8.Lottery tickets and gambling devices where prohibited by law.
9.Hazardous waste. This includes, but is not limited to, used hypodermic needles
purpose, or other medical waste. FedEx Ground also does not accept hazardous
substances in reportable quantities.
10.Infectious or non-infectious human or animal cells, tissue, bodily fluids, blood,
blood products, plasma, or any other material derived from human or animal blood
whether in liquid or solid form; biohazards; regulated or non-regulated diagnostic
cultures, specimens or samples, whether infectious or non-infectious; used
health care products as defined in Title 49 of the Code of Federal Regulations;
and any materials regulated as UN 2814, UN 2900, UN 3373 and UN 3291.
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(Prohibited Items, cont.)
11.Inhalation hazards.
12.Packages that are wet, leaking or emit an odor of any kind.
13.Live insects.
14.Shipments or commodities that are prohibited by applicable local, state or
federal law.
15.Counterfeit goods, including, but not limited to, goods under a trademark that
16.Tobacco and tobacco products, including but not limited to cigarettes, cigars,
17.Marijuana, as defined by U.S. federal law, 21 U.S.C. 802(16), including
marijuana intended for recreational or medicinal use, and synthetic
cannabinoids.
18.Common fireworks.
19.Containers of liquids with a volume exceeding 8 gallons (32 liters) or 70 lbs.
in weight.
20.Restriction for Service to Alaska and Hawaii. The following goods are
prohibited: those of unusual value, hazardous materials (including ORM-D
and Limited Quantity materials), household goods, commodities in bulk,
commodities requiring special equipment or handling and those commodities
injurious or contaminating to other lading, nondomesticated animal products,
dangerous goods, furs, hazardous substances or any materials regulated by
the DOT or by the International Civil Aviation Organization (ICAO), jewelry, live
animals, perishables (including, but not limited to, perishable foodstuffs and
foods and beverages requiring refrigeration or other environmental control),
plants and seeds.
21.Handguns.
22.Waste or garbage for disposal.
to indemnify FedEx Ground for any and all costs, fees and expenses FedEx Ground incurs
as a result of the shipper’s violation of any local, state or federal laws or regulations or
from tendering any prohibited item for shipment.
Proof of Delivery
A. Verification of Delivery. Shippers may obtain proof of package delivery, including
delivery date, online at fedex.com or by calling FedEx Customer Service at 1.800.GoFedEx
1.800.463.3339. There is no additional charge for this service.
B. Shipment-Status Information. FedEx Ground may provide selected shippers a daily
or weekly list generated from our shipment-status information. This list is provided so
that shippers will have a quick, abbreviated record of packages shipped and received.
Shipment-status files contain preliminary and incomplete delivery data. It is not intended
or permitted to be used to file claims or to determine whether any individual shipment
fails to meet FedEx Ground service commitments.
Rate Quotations
Rates and service quotations by FedEx Ground employees and agents are estimates and
will be based upon information the shipper provides, but final rates and service may
vary based upon the shipment actually tendered and the application of this tariff. Rates
quoted will vary depending on whether (1) the shipper is a FedEx account holder and
(2) the shipper has discounts applied to his or her account.
to their account.
For the most current information regarding areas served and delivery
commitments, check online at fedex.com or contact FedEx Customer Service at
1.800.GoFedEx 1.800.463.3339.
FedEx Ground reserves the right to refuse to transport any package that it, at its sole
discretion, determines to be dangerous, hazardous or likely to soil, taint or otherwise
damage other shippers’ property or FedEx Ground equipment, personnel or contractors,
or is improperly or insecurely packaged or wrapped, or is economically or operationally
impracticable to transport. Packages must be packaged and wrapped so as to pass the
procedures described in the Packaging and Marking section covering testing of the
packaged products weighing under 150 lbs. (68 kg).
Return Options
A. FedEx Ground return options are subject to all other terms and conditions provided
in the FedEx Ground claims regulations, and as a whole, the tariff. The contents of a
return shipment are subject to the same restrictions and prohibited-item limitations as
the original shipment.
B. Written authorization from FedEx Ground is required to participate in the Package
Returns Program (PRP). The maximum liability assumed by FedEx Ground for packages
returned through PRP, FedEx Print Return Label or FedEx Email Return Label is limited to
$100 unless a higher value is declared, up to a maximum of $1,000, at time of tender
and a greater charge paid (see the Declared Value and Limits of Liability section). The
shipper may declare a value up to $50,000 for packages returned through the FedEx
Ground Call Tag. The declared value of the FedEx Ground Call Tag may not exceed the
value of the declared value on the original shipment. The shipper may not declare a value
for a package returned to FedEx Ground through a damage call tag. FedEx Ground shall not
be liable for any damage to a shipment or claim arising out of the use of a return option
unless the package was lost during shipment or there was visible damage noted by the
driver at time of delivery. FedEx Ground shall not be liable for any concealed damage for
items returned by using PRP, FedEx Print Return Label or FedEx Email Return Label. Receipt
of a shipment without written notice of damage on the delivery record is prima facie
evidence that the shipment was delivered in good condition. The FedEx Ground liability
for any loss or damage arising out of an authorized return shipment shall never exceed
the actual amount of damage or the declared amount, whichever is lower. All other
terms and conditions related to FedEx Ground claims regulations and, as a whole, the
tariff, shall apply for packages shipped through the use of a FedEx Ground return option.
C. FOR FEDEX RETURNS, NOTWITHSTANDING ANY PAYMENT INSTRUCTIONS
• The recipient of a Hold at FedEx Location shipment cannot be located.
• The shipment was addressed to an area not served by FedEx.
is not possible.
A. Undeliverable shipments may be returned via FedEx Ground service at the payer’s
expense. Shipments will be returned via FedEx Ground service at no additional charge
if the shipment is undeliverable because of damage to the shipment caused by FedEx.
However, if the shipment is undeliverable for any other reason, FedEx Ground reserves
the right to assess return transportation charges and fees to the original payer, along
with the original transportation charges and fees.
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(Undeliverable Shipments, cont.)
B. Our money-back guarantee policy does not apply to undeliverable or returned
shipments.
C. If a shipment cannot be delivered or returned or if the shipper or recipient cannot
Warranties
FEDEX GROUND MAKES NO WARRANTIES, EXPRESS OR IMPLIED, AND EXPRESSLY
DISCLAIMS ANY AND ALL WARRANTIES.
International Service Conditions
In addition to the preceding terms and conditions, the additional terms and conditions
below apply exclusively to international shipments to Canada.
A.Billing:
1. Invoicing. Duties, taxes, clearance entry (brokerage) fees and ancillary clearance
service fees may be assessed on the contents of shipments destined for Canada.
These are payable by the importer of record (normally the consignee, unless
otherwise indicated) in the first instance. For FedEx International Ground
brokerage-inclusive shipments, duties and taxes may be billed to the shipper,
recipient or third party. If a clearance entry fee applies, the payer of duties and
taxes will be billed for the clearance entry fee.1 Charges to the shipper’s account
in currencies other than U.S. dollars will be converted to U.S. dollars, using a
weekly Wall Street Journal conversion rate corresponding to the pickup date
of the shipment or, for FedEx International Ground Distribution, the date FedEx
Ground takes possession of the shipment. A service fee may apply. The clearance
entry fee is subject to all applicable Canadian taxes.
Regardless of any payment instructions to the contrary, the shipper is
ultimately liable for all charges and fees relating to a shipment, including, but
not limited to, any duties or taxes that FedEx Ground has advanced. Shippers
are responsible for accurately completing all sections of the required export
documentation and for the entry of accurate shipment information (including, but
not limited to, commodity descriptions and values for duty) on the Commercial
Invoice and in any electronic device or software program.
2. Responsibility for Payment. The shipper is responsible for all charges, including
transportation charges, duties and clearance entry (brokerage) fees, ancillary
clearance service fees, governmental penalties and fines, taxes, FedEx Ground
attorney fees and legal costs related to this shipment, and charges related to
broker unassigned shipments, or broker select shipments where the broker
information provided is incorrect. The shipper will also be responsible for any cost
FedEx Ground may incur in returning shipments to the shipper or warehousing
them, pending disposition.
B. Customs Clearance. Brokerage-inclusive service is the automatic default for FedEx
International Ground shipping on FedEx electronic shipping solutions. In some instances,
at the option of FedEx Ground, FedEx Ground may accept instructions from the importer
of record to use a designated customs broker other than the broker arranged by FedEx
Ground or the broker designated by the shipper. In this case, the shipment will no longer
be considered a brokerage-inclusive shipment.
When FedEx Ground arranges clearance services, a clearance entry fee will be added
as an ancillary clearance service fee to the duty-and-tax invoice1 to cover processes
required to check the Commercial Invoice submitted with the shipment and to complete
entry preparation procedures required by either U.S. Customs and Border Protection or
the Canada Border Services Agency, including calculation of applicable duties and taxes
for each type of commodity included in the shipment.
1. U.S. Export Shipments. You are responsible for and warrant your compliance
with all applicable laws, rules and regulations, including, but not limited to, the
export laws and government regulations of any country to, from, through or over
which your shipment may be carried. You agree to furnish such information and
complete and attach to the shipment such documents as necessary to comply
with such laws, rules and regulations.
In addition, you specifically warrant that you will not tender any shipments
to us if you are listed on the Denied Persons List maintained by the U.S.
Department of Commerce. You also warrant that you will not attempt to ship to
persons or entities listed as Specially Designated Nationals or Blocked Persons
by the U.S. Treasury Department and that you will not ship items requiring a
State Department license. FedEx Ground will not carry shipments that violate any
U.S. export laws. We assume no liability to you or any other person for any loss
or expense — including, but not limited to, fines and penalties — if you fail to
comply with any export laws, rules or regulations.
Shipments crossing international borders must be cleared through customs
in the destination country before being delivered to the consignee. You are
responsible for providing FedEx with the importer of record’s customs broker.
This can be done by entering broker information on the Commercial Invoice or
by selecting the broker select option and entering broker information in the
automation device. If the importer of record is self-clearing the shipment through
customs, you must specifically indicate that on the shipment documentation or
clearance fees may apply.
The shipper agrees to provide all required documentation for the customs
clearance and certifies that all statements and information on said documentation,
including documentation submitted electronically, are true and correct. The shipper
authorizes FedEx Ground to forward all information of any nature regarding
shipments to any and all governmental or regulatory agencies that request or
require such information. The shipper understands that making false declarations
or statements may result in civil and criminal penalties, including forfeiture
and sale.
If the shipper does not complete all documents required for carriage, or if
the documents submitted are not appropriate for the services or destinations
specified, the shipper hereby authorizes FedEx Ground, where permitted by law,
to complete, correct or replace the documents for the shipper at the shipper’s
expense. However, FedEx Ground is not obligated to do so.
If a substitute form of Commercial Invoice is needed to complete delivery of
the shipment, and FedEx Ground completes such a document, the terms of this
tariff will continue to govern.
When shipments are held by customs or other agencies because of incorrect
or missing documentation, FedEx Ground may attempt to notify the consignee or
shipper, as determined by local law. If the consignee or shipper fails to supply
the required information or documentation, the shipment may be determined
to be undeliverable. FedEx Ground assumes no responsibility for the inability to
complete a delivery due to incorrect or missing documentation. Shipments held
by customs or other agencies because of incorrect or missing documentation will
require additional transit time.
2. U.S. Import Shipments. Shipments originating outside the U.S. for delivery in
the U.S. are subject to local tariffs and the service conditions of FedEx Ground.
These service conditions include terms regarding the importation and customs
clearance of shipments into the U.S. from Canada.
U.S. Customs regulations require the Social Security Number (SSN) of an
individual and the Internal Revenue Service Employer Identification Number (EIN)
of the U.S. consignee for certain shipments being imported into the U.S. This
information must be included on the Commercial Invoice for all U.S. import
shipments. The EIN or SSN must be on file with the U.S. Customs Service. Any
changes to a company address, or the EIN or SSN, should be provided to FedEx
Ground for system updating. Shipments that arrive in the U.S. that do not have
the correct EIN or SSN may be detained until that information can be obtained
from the consignee or determined otherwise. This requirement applies to
shipments imported to the U.S. requiring a formal entry.
C. Duties and Taxes. In order to expedite customs clearance, FedEx Ground may elect
to disburse duties and taxes on the importer’s behalf. A FedEx Ground agent or employee
may contact the importer to confirm arrangements for reimbursement of amounts to be
disbursed. For brokerage-inclusive shipments, duties and taxes may generally be billed to
the shipper, consignee or third party as designated on the Commercial Invoice or entered
in an automation device.
If a consignee from whom reimbursement is requested refuses to pay assessed
duties and taxes, FedEx Ground may bill the shipper. If the shipper refuses to make
satisfactory arrangements for reimbursement, the shipment may be placed into a
general order or customs-bonded warehouse. The shipper remains liable for all amounts
advanced by FedEx Ground.
D. Inspection of Shipments. FedEx Ground, or its agents or brokers, may open and
inspect any or all packages in a shipment at any time. This action may be initiated by
FedEx Ground or at the request of government authorities.
Effective Feb. 27, 2016. Prior to Feb. 27, 2016, the payer of transportation charges is billed for the
clearance entry fee, which is added as a surcharge to the transportation invoice.
1
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(International Service Conditions, cont.)
E. Postal Codes and Telephone Numbers. The consignee’s postal code, telephone
number and contact name are critical information and should be included on both the
Commercial Invoice and address label.
F. Prohibited Items. You are prohibited from tendering the following items for
shipment to Canada, and you agree not to do so. This list is not all-inclusive and is
subject to modification without notice. FedEx Ground reserves the right to open and
inspect any package tendered for delivery. FedEx Ground will refuse and may return
any shipment that is considered unsafe, unlawful, or violates the terms and conditions
of the FedEx Ground Tariff.
1. Alcoholic beverages.
2. Ammunition of any kind.
3. All live animals, dead animals and animals that have been mounted.
4. Money, cash, coins, currency, paper money and negotiable instruments equivalent
to cash, such as endorsed stocks, bonds and cash letters.
5. Dangerous goods.
6. Firearms, weaponry and their parts (and replicas thereof).
7. Explosives, fireworks, flares, matches.
8. Items resembling a bomb, hand grenade or other explosive device, except as
provided in the Hazardous Materials section. This includes, but is not limited
to, inert products such as novelty items, training aids and works of art.
9.Furs.
10. Hazardous materials (shipments classified as “Other Regulated Materials —
Domestic” [ORM-D] or Limited Quantity are allowed if they contain consumer
commodities only and are properly labeled).
11. Hazardous waste. This includes, but is not limited to, used hypodermic needles
purpose, or other medical waste. FedEx Ground also does not accept hazardous
substances in reportable quantities.
12. Infectious or non-infectious human or animal cells, tissue, bodily fluids, blood,
blood products, plasma, or any other material derived from human or animal
blood whether in liquid or solid form; biohazards; regulated or non-regulated
diagnostic cultures, specimens or samples, whether infectious or non-infectious;
used health care products as defined in Title 49 of the Code of Federal Regulations;
and any materials regulated as UN 2814, UN 2900, UN 3373 and UN 3291.
13. Inhalation hazards.
14. Human corpses, human organs or body parts, human and animal embryos,
or cremated or disinterred human remains.
15. Perishables (including, but not limited to, perishable foodstuffs and foods
and beverages; perishable pharmaceuticals; and any other items requiring
refrigeration or other environmental control).
16. Plants, plant materials and seeds, including cut flowers.
17. Pornographic and/or obscene material.
18. Tobacco and tobacco products, including but not limited to cigarettes, cigars,
19. Personal Effects and Household Effects. Used items intended for personal use
and not for sale. These include, but are not limited to, luggage sent prior to
or following a trip, used clothing, jewelry, toiletries, personal electronics, golf
clubs, furniture, dishes, linens, books, artwork and home décor.
20. Lottery tickets and gambling devices where prohibited by law.
21. Shipments being processed under:
a. Duty drawback claims unless advance arrangements are made
b. Temporary Import Bonds
c. U.S. State Department licenses
d.Carnets
e. U.S. Drug Enforcement Administration export permit
f. Letters of credit
g. Certificate of Registration
h. Shipments moving into or out of United States Foreign Trade Zones or
bonded warehouses.
22. Shipments that may cause damage to, or delay of, equipment, personnel or
other shipments.
23. Shipments that require FedEx Ground to obtain any special license or permit for
transportation, importation or exportation.
24. Shipments whose carriage, importation or exportation is prohibited by any law,
statute or regulation.
25. Packages that are wet, leaking or emit an odor of any kind.
26. Improperly packaged shipments.
27. Waste or garbage for disposal.
28. Live insects.
29. Any commodity that requires Electronic Export Information (formerly known as
the Shipper’s Export Declaration, or SED).
G. Return and Import Shipping Options. Shipments returned from Canada using
the FedEx Global Returns service option, or shipments initiated via the Create Import
Shipment feature on fedex.com, are governed by the FedEx Service Guide, Canadian
edition. Consult fedex.com/globalreturns for details on return shipments.
FOR SHIPMENTS INITIATED VIA THE CREATE IMPORT SHIPMENT FEATURE ON
FEDEX.COM, NOTWITHSTANDING ANY PAYMENT INSTRUCTIONS THAT ARE GIVEN
TO FEDEX, THE PARTY THAT INITIATES THE IMPORT SHIPMENT TRANSACTION WITH
FEDEX IS ULTIMATELY LIABLE FOR, WILL BE BILLED FOR, AND AGREES TO PAY, ALL
TO THE CONTRARY, IF THE SENDER OR THIRD PARTY FAILS OR REFUSES TO PAY.
H. Rural Surcharges. Canada packages destined to the Yukon, Northwest Territories,
Nunavut and Labrador are restricted to a maximum 70-lb. weight limit and will incur an
additional charge. The additional charge is in addition to applicable transportation charges.
I. Shipper Warranty. The shipper warrants that each article in each shipment will
possess the required paperwork to export, will be properly described on the Commercial
Invoice, will be acceptable for transport by FedEx Ground, and will be properly marked,
addressed and packaged to ensure safe transportation with ordinary care in handling.
J. Undeliverable Shipments. The shipper may elect to have a shipment returned if
the shipment is refused by the consignee or for any other reason cannot be delivered. If
a shipment is returned to the shipper, the shipper is responsible for payment of both the
original transportation charges and the return charges. All duties and taxes, assessed
in the destination country as well as the origin country upon return, are also the
responsibility of the shipper. All return charges are payable immediately upon request.
A shipper may elect to “abandon” the shipment in the destination country. If a
shipment is abandoned, FedEx Ground, at its discretion, reserves the right to dispose
of the merchandise. The shipper will be responsible for any charges associated
with disposal.
For additional information on shipping with FedEx, please consult the additional sections
of the FedEx Service Guide: the service information at fedex.com/serviceguide and in the
downloadable FedEx Service Guide; Rates; the FedEx Express Terms and Conditions; and
the FedEx SameDay City Tariff. You can also call us at 1.800.GoFedEx 1.800.463.3339.
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Effective July 1, 2016
Contents
Scope of Tariff
Definitions
Non-Waiver
Account Numbers
After-Hours, Saturday, Sunday or Holiday Pickup or Delivery
Alcoholic Beverages
Billing
Cancellation
Claims
Credit Terms and Payment
Evening Delivery Fee
Excess Service Time
Fuel Surcharge
Hazardous Materials
Limitations on Legal Actions and Governing Law
Pharmaceuticals
Pickup and Delivery
Prohibited Items
Proof of Delivery
Rate Quotations
Return Options
Same-Day Return to Sender
Service Areas
Signature Releases
Warranties
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182
182
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182
182
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For the most current updates to the FedEx SameDay City Tariff,
please go to fedex.com.
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The FedEx SameDay City Tariff, contained in the FedEx Service Guide, supersedes
all previous terms and conditions, tariffs, amendments, supplements, and other prior
statements concerning the rates and conditions of FedEx SameDay City service to which
this tariff applies. This tariff constitutes the entire agreement between the parties and
supersedes all previous agreements and understandings, whether oral or written, with
respect to the subject matter hereof, and any entity receiving services hereunder or the
benefit of services hereunder warrants and represents that it has not relied and will not
be relying upon any statement, representation or advice regarding such service except
representations expressly made in this tariff.
FedEx reserves the right to unilaterally modify, amend or supplement this tariff and
the FedEx Service Guide at any time without notice, which revisions shall take effect
immediately. No modifications, amendments or supplements are authorized or effective
unless published by FedEx at fedex.com.
(U.S. and U.S. export); U.S. retail rates; the FedEx Express Terms and Conditions; the
FedEx Ground Tariff; and this FedEx SameDay City Tariff. The downloadable version (PDF)
of the FedEx SameDay City Tariff available at fedex.com in effect on the shipment date
(as defined herein) shall control.
Note: Unless otherwise specified in this tariff, the rules listed in this tariff apply to
shipments originating in the U.S. for transportation via a FedEx SameDay City service.
Scope of Tariff
A. Participating Carriers. FedEx Office and Print Services, Inc. and its subcontractors.
Any subcontractor used by FedEx is subject to the obligations applicable to FedEx herein,
and is likewise entitled to any and all exclusions from or limitations to liability applicable
to FedEx.
B. Governing Publications. Except as otherwise provided, this tariff is governed
by the following publication, supplements thereto or succeeding publications thereof:
the rate information in the FedEx Service Guide in effect at the time of shipment. This
publication is available at fedex.com.
C. FedEx SameDay City Scope of Operations. Where available, as determined in
the sole discretion of FedEx, FedEx SameDay City service offers same-day pickup and
delivery in select metropolitan U.S. service areas seven days a week, 365 days a year,
for packages weighing less than 150 lbs.
Definitions
“Business day” means Monday through Friday for FedEx, except for the following
holidays:
Memorial Day
Thanksgiving Day
Independence Day
Christmas Day
Labor Day
New Year’s Day
Observation of holidays is subject to change. Refer to the holiday list at fedex.com/us/
service-guide/holiday-schedule.html for details.
“FedEx,” “FedEx Office,” “our,” “us” and “we” refer to FedEx Office and Print
Services, Inc., and its employees, affiliates and agents.
“Metropolitan U.S. service areas” means those metropolitan areas listed in the
service information at fedex.com/serviceguide which offer FedEx SameDay City service.
fee; billing a service other than the service selected for the shipment; billing based on
less, including the container and its contents. Any fraction of a pound is rounded up to
the next-higher pound.
“Reroute” means to deliver a shipment to an address different from that specified
on the shipping label, and includes a change from one street address to another. Any
requested change to an address that is not a reroute or an address correction is a new
shipment, and new shipment charges will apply.
“Ready time” means the time the customer specified the shipment will be ready for
pickup.
“Service failure” means we arrived 60 seconds or more after the delivery commitment
for the FedEx SameDay City service selected for that shipment, except as otherwise
described in this tariff.
“Ship date” or “shipment date” is the date the shipment is physically tendered to
FedEx. For shipments tendered at a FedEx location after the last pickup time, the ship
date is the next business day.
“Shipment” means one or more packages shipped together to the same recipient.
“Standard List Rates” are rates paid by any shipper who does not have a FedEx
account, who does not have discounts applied to their FedEx account or who pays by
any means other than charging to a FedEx account.
customs duties and taxes, and surcharges.
Non-Waiver
Any failure by us to enforce or apply a term, condition, right or provision of this FedEx
SameDay City Tariff does not constitute a waiver of that term, condition, right or provision
and does not otherwise impair our right to enforce such term, condition or provision.
Account Numbers
Account-Specific Rates will not apply unless charged to a valid FedEx account. FedEx
account holders who pay for shipments originating in the U.S. with a credit card instead
of charging to a valid FedEx account will be charged Standard List Rates.
nontransferable. Account numbers are issued and used solely at the discretion of
FedEx. FedEx may discontinue the use of accounts, in whole or in part, and terminate
all or particular accounts and account numbers at any time, for any reason, at its
sole discretion. Improper, illegal or any other misuse of your FedEx account may
also, at the sole discretion of FedEx, result in loss of discounts or termination of the
account. Improper, illegal or other misuse includes, but is not limited to, unauthorized
consolidation of shipments owned by different parties, or violations of the terms and
conditions in this FedEx Service Guide. If your account has been compromised or stolen,
the account may be closed and you may be issued a new account. However, you will
be responsible for all valid charges on the closed account. Any materials, rights or
privileges that you acquire by holding a FedEx account number may not be used for any
purpose other than shipping with FedEx, and FedEx may seek damages against you for
any improper, illegal or other misuse of your account. If your account is terminated, we
reserve the right, at our sole discretion, to deny your application for new or additional
FedEx account numbers at any time in the future. All charges will be billed and must be
remitted in U.S. funds.
shipment at staffed FedEx shipping locations, and in conjunction with our credit card
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Failure to keep your FedEx account current may result in “termination” of your FedEx
SameDay City service. If the account number to be billed is not valid, the shipment may
be refused, delayed or returned until an alternative form of payment is secured. If a
shipment is held, returned, or delivery is otherwise delayed because the account is not in
good credit standing, you will not be entitled to a refund or credit of your transportation
charges under the money-back guarantee policy.
account. Use of your account number constitutes your agreement that all shipments
shipped by us shall be subject to this tariff, as modified, amended or supplemented.
For FedEx SameDay City services, you may only request FedEx to bill accounts with a
U.S. or Canadian billing address. Any request for FedEx to bill otherwise is null and void,
and FedEx, at its sole discretion, reserves the right to bill the sender for those charges.
After-Hours, Saturday, Sunday or Holiday Pickup
or Delivery
Additional fees apply for after-hours, Saturday, Sunday or holiday pickup or delivery.
The after-hours fee applies to ready times of 8:01 p.m.–6:59 a.m., Mon.–Fri. Only one
surcharge will apply for after-hours pickup or delivery, Saturday pickup or delivery,
Sunday pickup or delivery, or holiday pickup or delivery, per shipment.
Alcoholic Beverages
Alcoholic beverages are prohibited. Please see the Prohibited Items section.
Billing
A. NOTWITHSTANDING ANY PAYMENT INSTRUCTIONS THAT ARE GIVEN TO FEDEX,
OR ANY PROVISION OF THIS TARIFF CONTEMPLATING INVOICING OF OR PAYMENT
BY A THIRD PARTY, THE SENDER IS ULTIMATELY LIABLE FOR ANY AND ALL CHARGES
AND FEES.
B. “Bill Sender” means charges will be billed to the sender. Payment on the account
must be current. The sender may request an initial rebilling to another party, but all
subsequent rebills will be only to the sender, and the sender will remain ultimately
responsible for payment of all such charges not paid by such other party during the
applicable invoice period.
C. “Bill Third Party’s FedEx Account Number” means charges will be billed to someone
other than the sender or recipient (except for certain additional charges that are billed
to the sender, including, but not limited to, weekly pickup fees, alternate address pickup
fees, on-call per-package pickup charges, address correction fees, and invalid or missing
account number fees). In order to choose this billing option, the FedEx account number
of the third party must be inputted into the sender’s electronic shipping system at the
time the shipment is processed and payment on the account must be current. If the third
party is billed initially and refuses to make payment for the shipment, the charges may
be rebilled to another party, but subsequent requests will only be rebilled to the sender.
(See section K, Billing Special Handling Fees.) If the party that is rebilled refuses or fails
to pay in the applicable invoice period, the sender is liable for and will be billed for all
charges and fees, plus all special handling fees. If due to the charges the third-party
account exceeds credit limits with FedEx, the sender will automatically be billed.
D. For “Bill Third Party” transactions, if the third party refuses to pay the charges,
refuses delivery, fails to pay within the applicable invoice period, or cannot be contacted,
the sender is responsible and will be billed for any and all charges. For “Bill Third Party”
transactions, we may verify the method of payment and reserve the right to not accept
any “Bill Third Party” shipment for which such verification cannot be established.
E. FedEx may consider payment type in determining pricing and discounts, and reserves
F. The sender’s shipment may be delayed if we determine that it is billed to a FedEx
account number that is not in good credit standing. The service failure money-back
guarantee will not apply (see the Money-Back Guarantee Policy section for details
and limitations).
G. A special handling fee will be applied for any check or electronic funds transfer
(EFT) that is dishonored due to insufficient funds on deposit or incorrect or insufficient
signature of the drawer.
H. You must furnish with your payment the invoice numbers to which your payment
(By FedEx Envelope)
Room 154-0455
500 Ross Street
should mail payment and remittance detail to:
FedEx
P.O. Box 371461
C ustomers who receive their invoices via EDI should mail their payment to:
FedEx ERS
P.O. Box 371741
P.O. Box 371599
I. Customers using an EDI format for invoicing are required to submit remittance
data electronically. Some invoice adjustment requests may also be transmitted
electronically.
J. If you are interested in or have questions regarding any of our invoicing or payment
methods, contact your FedEx account executive or call FedEx SameDay Services at
1.800.399.5999 (option 4).
K. Billing Special Handling Fees. A special handling fee will be applied in the
following situations:
1. Invoicing where an incomplete, inaccurate, invalid or deleted account number
appears in the EDI transmission of shipping information.
a. For “Bill Sender” transactions, if the account number on the shipping barcode
is incomplete, inaccurate, invalid or deleted, and we are able to determine
the correct number from our records, all charges and fees, plus the special
handling fee, will be billed to the sender. If the correct account number
cannot be determined from our records, all charges and fees plus the special
handling fee will be billed to the sender.
b. For “Bill Third Party” transactions, if the third party account number in the
electronic data interchange (EDI) transmission is incomplete, inaccurate,
invalid or deleted, all charges and fees, plus the special handling fee, will be
billed to the sender. If we can determine the sender’s correct account number
from our records, it will be used for billing.
c. The fee for an incomplete, inaccurate, invalid or deleted account number will
be applied only once for each package with such an account number.
2. Payer Rebilling. A special handling fee will be charged to the sender for all
requests to change a billing from the party billed or the bill-to party shown on
the shipping transmission, which fee may be applied to each invoice line item
which is rebilled. Requests for rebilling will be accepted up to 180 days from the
invoice date, not counting the invoice date. Rebill requests will be accepted only
for unpaid shipments.
Requests for rebilling of transportation charges must be received via one of
the approved channels:
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b.Use our internet application FedEx Billing Online at fedex.com if you are a
registered user.
L. Invoice Adjustments/Overcharges:
1. We reserve the right to audit shipments, including those submitted via an
electronic shipping device, to verify service selection and package or shipment
weight. If the service selected or weight entered is incorrect, we may make
appropriate adjustments to the invoice at any time.
2. Default Billing. Senders are responsible for provision of complete and accurate
shipment information, including entry in any electronic shipping device. Because
the number of packages and weight per package are critical to our ability to
correctly invoice, any omission or incorrect entry or unavailable information will
result in a billing based on our estimate of the number of packages transported
and either the standard dimensional factor at the time of billing or a standard
“default” weight-per-package estimate determined at our sole discretion.
3. You may request an invoice adjustment for reasons not related to a service
failure by calling 1.800.399.5999 (option 4). If you choose to submit your request
via the telephone invoice adjustment system, the request must state the
reason you believe an adjustment or refund is warranted and must provide the
following: the FedEx account number (if any); the FedEx tracking number; and the
date of shipment.
4. Requests for invoice adjustment due to an overcharge (including unidentified
payments and duplicate payments) must be received within 180 days after the
date of shipment. For adjustments due to a service failure, see the Money-Back
Guarantee Policy section.
For additional information or assistance regarding billing issues, please
contact a FedEx account executive.
5. FedEx is not obligated to refund any overcharge or pay any other obligation owed
6. If your account is more than 60 days past due, FedEx may, at its sole discretion,
M.Additional Taxes. If any value-added, consumption or similar tax is applicable to
your shipment, we reserve the right to add that amount to your shipment charges.
N. The sender is responsible for all reasonable costs incurred by FedEx in attempting
to obtain payment on any transaction. Such costs include, but are not limited to,
attorneys’ fees, collection agency fees, and interest and court costs.
O. At our sole discretion, FedEx may transfer and assign ownership of, and any rights
P. Missing or Invalid Account Number. An account number is invalid if it is not the
correct account number for the bill-to party, or it is the account number for a third
party who fails to pay the shipping charges. An additional charge will be assessed
for each missing or invalid account number.
Cancellation
A cancellation fee will be assessed if a cancellation occurs 30 minutes or less before
the ready time.
Claims
A. Filing of Claims:
1. With respect to any alleged or actual loss, damage, delay, misdelivery or
nondelivery with respect to any shipment, a claim must be filed in accordance
with the provisions of this item as a condition precedent to any liability of FedEx
and any recovery by the claimant. FedEx liability with respect to any such claim,
if any, shall be governed by the provisions of this tariff. Claims must be filed by
the beneficial owner of the shipment, and by filing, the claimant warrants and
represents that it is the owner of the goods in question.
2. All claims must be submitted on forms made available by FedEx, or otherwise
contain information required by FedEx. FedEx shall have no obligation to consider
or to pay any claim that does not conform to FedEx requirements. You can file a
claim in the following ways:
a.Submit claims through email at [email protected].
b.Send written claims, including the completed claim form and supporting
FedEx SameDay Service
Attn: Claims Specialist
3469 Dearborn Plaza
Hapeville, GA 30354
Fax: 1.404.305.1523
c.Call customer service at 1.800.399.5999 to obtain steps to submit a case
number for your claim, then complete a print copy of the claim form. You
may have to submit supporting documentation using the mailing address or
fax number listed above.
3. FedEx will not voluntarily pay a claim for an uncertain amount, such as “$100
more or less.” We are not obligated to act on any claim until all transportation
charges are paid. The claim amount may not be deducted from these charges or
any outstanding balance.
4. Bad order reports, appraisal reports of damage, notations of exceptions on
delivery records or other documents, inspection reports issued by our inspectors or
inspection agencies, requests for proof of delivery, and tracer or inspection requests
standing alone are not sufficient to comply with these claim filing requirements.
5. FedEx SameDay City shipment-status information is not intended or permitted to
be used by the shipper to file claims.
6. FAILURE TO COMPLY WITH ANY OF THE ABOVE CONDITIONS WILL RESULT IN
THE DENIAL OF A CLAIM.
7. Upon payment of a claim, FedEx may, in its sole discretion, elect to take title
to, and salvage, any goods with respect to which payment has been made. By
accepting payment, the claimant warrants and represents that it will transfer
title of such goods to FedEx upon request, and waives any and all claims arising
from or related to any such salvage.
B. Acknowledgment of Claims. FedEx will, upon receipt in writing of a proper claim
filed in the manner and form described in this tariff and accompanied by the documents
required or requested by FedEx, acknowledge the receipt of such claim in writing within
30 days after the date of receipt by FedEx unless FedEx shall have paid or declined such
claim in writing within 30 days of the receipt thereof. FedEx will create either in writing
or electronically a separate file for each claim received, assign each claim a successive
claim file number, and note the claim number assigned on all documents filed in support
of the claim and all records and correspondence relating to the claim, including the
written acknowledgment of receipt and, if in its possession, the pickup and delivery
records covering the shipment involved. FedEx will record the date a claim is received
on the face of the claim document. The date of receipt will also be noted on our written
acknowledgment of receipt.
C. Time Limit for Filing Claims. Claims for loss, damage or delay must be filed in
writing with FedEx within nine months from the date of delivery, or, in the event that
FedEx failed to make delivery, within nine months after the shipment was tendered to
FedEx for shipment. Suits against FedEx must be instituted within two years and one day
from the date FedEx gives written notice that FedEx has disallowed any part of the claim
specified in the notice. If claims are not filed or suits are not instituted in accordance
with the foregoing provisions, FedEx will not be liable and such claims will not be paid.
A Claim Reporting Form can be requested from a FedEx account representative or by
calling 1.800.399.5999.
D. Investigation of Claims:
1. Each claim must be supported by the original Customer Shipping Record (if
applicable), evidence that applicable transportation charges have been paid,
and documents that prove the value of the property, and/or extent of the loss
or damage. Such documents may include original purchase invoices, estimates
or invoices for repair, expense statements, appraisals, pictures of the damage
and inside and outside packaging, or other certified documents. The documents
must be verifiable to our satisfaction. Where the property involved in a claim has
not been invoiced to the recipient, or where an invoice does not show price or
value, or where the property involved has not been sold, or where the property
has been transferred at bookkeeping values only, FedEx will, before voluntarily
paying a claim thereon, require the claimant to establish the destination value
of the quantity shipped, transported or involved, and to certify the correctness
of the valuations in writing.
2. When a claim for loss of an entire package or an entire shipment cannot
otherwise be authenticated upon investigation, FedEx will obtain from the
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recipient of the shipment involved a certified statement in writing that the
property for which the claim is filed has not been received from any other source.
3. In the event that the shipper and the recipient have refused a package, the
property shall thereupon pass to FedEx. FedEx will not honor a claim for an
abandoned package.
E. Disposition of Claims. FedEx will, after receiving a written claim for loss or
damage to the property transported, either pay actual or declared value for the property,
whichever is lower; or decline, or make a firm compromise settlement offer in writing to
the sender (unless special arrangements have been made) within 120 days after receipt
of claim by FedEx. If a claim cannot be processed and disposed of within 120 days
after the receipt thereof, FedEx will advise in writing of the status of the claim and the
reason for the delay in making final disposition. Acceptance of payment of a claim shall
extinguish any right to recover in connection with that shipment.
F. Damaged Property:
1. FedEx Discovered Damage. Whenever property is damaged by FedEx in the
course of transportation and discovered by FedEx prior to delivery, FedEx will
either (1) return the damaged property to the shipper or (2) remove any damaged
property and ship the balance of undamaged merchandise.
2. Concealed Loss or Damage. Whenever property is delivered by FedEx and
damage or loss that was not evident upon reasonable inspection at the time
of delivery is not noted at the time of delivery, if the shipper or recipient notify
FedEx of the damage or shortage within 5 days of the date of delivery, then
FedEx will process the claim as if the damage or shortage had been noted by
the recipient at the time of delivery.
3. FedEx reserves the right to inspect a damaged shipment on customer premises
as well as the right to retrieve the damaged shipment for inspection at a local
FedEx facility. All of the original shipping cartons, packing and contents must be
available for our inspection and retained until the claim is concluded. Inspection
will include examination of the damaged property, the shipping container and its
packing, and any other action necessary to establish all the facts. If a shortage
is involved, the inspector will compare the contents of the shipment with the
invoice, weigh the shipping container and contents, or conduct any other type
of investigation necessary to establish that a loss has occurred. In either case,
the inspection will be limited to a factual report. The shipper and recipient must
cooperate with FedEx to assist in the inspection. A written record of our findings
will be made and a copy given to the shipper for claim support upon request.
Any inspection report issued will be incorporated into the claim file.
4. In the event FedEx does not make an inspection, the recipient must make the
inspection and record all information pertinent to the cause. The recipient’s
inspection, in such case, may be considered as the FedEx inspection and will
not jeopardize any recovery due the shipper based on the facts contained in
the report.
G. The claimant, and any other party with an interest in the shipment, shall exercise
reasonable care in mitigating damages arising from or related to any claim of loss,
damage, delay, misdelivery or nondelivery with respect to any package.
Credit Terms and Payment
B. We will extend credit to shippers who, in the sole judgment of FedEx, are
creditworthy.
C. As a condition of extending credit privileges, we reserve the right to require business
customers to provide current financial information, agree to bank draft arrangements for
payment on account, provide a security deposit or provide a bank letter of credit.
D. When credit privileges are extended, FedEx reserves the right to establish and
E. The invoice date begins the credit term cycle, and payment in full and without offset
is due within 15 days from the invoice date. Failure to keep your FedEx account current
will result in your account being placed on cash-only status. This status may impair
your ability to use our services, delay your shipments, and may result in the loss of any
applicable discounts.
F. IF THE ACCOUNT NUMBER TO BE BILLED IS NOT IN GOOD CREDIT STANDING, THE
SHIPMENT MAY BE HELD OR STOPPED IN TRANSIT UNTIL YOU MAKE ALTERNATIVE
collect such balances. We may require establishment of electronic funds transfer as a
prerequisite to credit restoration. We may decline to restore credit privileges even if all
costs, fees and expenses are paid.
H. Customers requesting the reinstatement of their FedEx SameDay City service must
contact the Recovery Collections department at 1.800.506.7580.
I. At our sole discretion, we may apply payments made on your account to any unpaid
invoice issued on your account.
A. If FedEx is liable for loss, damage, delay or misdelivery arising from or related to loss
or damage to shipments in accordance with the provisions of this tariff, FedEx liability
is limited to the sum of $100 per shipment unless a higher value is declared at time of
tender and a greater charge paid as provided in the FedEx Service Guide.
B. The declared value of any shipment represents our maximum liability in connection
with a shipment, including, but not limited to, any loss, damage, delay, misdelivery,
nondelivery, misinformation, any failure to provide information or misdelivery of
information. Exposure to and risk of any loss in excess of the declared value is either
assumed by the owner or transferred by the owner to an insurance carrier through the
purchase of an insurance policy. The shipper should contact an insurance agent or broker
if insurance coverage is desired. FEDEX DOES NOT PROVIDE INSURANCE COVERAGE OF
ANY KIND.
C. In cases where the shipper declares or agrees in writing that the property being
shipped is released to a value exceeding $100 per shipment or article not enclosed in a
shipment, an additional charge for each $100 or fraction thereof of total valuation will
be assessed to which the base rate applies, up to a maximum declared value of $2,000
per shipment.
D. The foregoing notwithstanding, shipments containing all or part of the following
items are limited to a maximum declared value of $1,000:
1. Artwork, including any work created or developed by the application of skill,
2. Film, photographic images (including photographic negatives), photographic
3. Any commodity that by its inherent nature is particularly susceptible to damage
4. Antiques, or any commodity that exhibits the style or fashion of a past era and
6. Glassware, including, but not limited to, signs, mirrors, ceramics, porcelains, china,
crystal, glass, framed glass and any other commodity with similarly fragile qualities.
7. Plasma screens or any device which includes a plasma screen.
8. Jewelry, including, but not limited to, costume jewelry, watches and their parts,
9. Furs, including, but not limited to, fur clothing, fur-trimmed clothing and fur pelts.
10. Precious metals, including, but not limited to, gold and silver bullion or dust,
precipitates or platinum (except as an integral part of electronic machinery).
11. Stocks, bonds, cash letters or cash equivalents, including, but not limited to, food
12. Musical instruments that are more than 20 years old, or any customized or
personalized musical instruments.
and prototypes.
E. ANY EFFORT TO DECLARE A VALUE IN EXCESS OF THE MAXIMUMS ALLOWED IN
THIS TARIFF IS NULL AND VOID. OUR ACCEPTANCE FOR CARRIAGE OF ANY SHIPMENT
BEARING A DECLARED VALUE IN EXCESS OF THE ALLOWED MAXIMUMS DOES NOT
CONSTITUTE A WAIVER OF ANY PROVISION OF THE FEDEX SERVICE GUIDE AS TO
SUCH SHIPMENT.
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F. REGARDLESS OF THE DECLARED VALUE OF A SHIPMENT, OUR LIABILITY FOR LOSS,
DAMAGE, DELAY, MISDELIVERY, NONDELIVERY, MISINFORMATION, ANY FAILURE
TO PROVIDE INFORMATION, OR MISDELIVERY OF INFORMATION, WILL NOT EXCEED
ITS REPAIR COST, ITS DEPRECIATED VALUE OR ITS REPLACEMENT COST, WHICHEVER
IS LESS.
G. See the Liabilities Not Assumed section for other limitations and exclusions on
our liability.
H. With respect to any device or media upon or within which data or other information
(whether in print or electronic form) is maintained, the value of such device or media is
limited to the cost to repair or replace such device or media without consideration for
the data or other information contained therein or set forth thereon. By tendering any
such device or media, the party making such tender acknowledges and agrees that
back-up copies of any and all data or information contained therein or set forth thereon
are being maintained and can be readily reproduced.
FedEx offers three Delivery Signature Options for shippers:
A. Indirect Signature Required. FedEx will obtain a signature in one of two ways:
1. From someone at the delivery address; or
2. From a neighbor, building manager or other person at a neighboring address.
B.Direct Signature Required. FedEx will obtain a signature from someone at the
delivery address. If no one is at the address, FedEx will reattempt delivery the following
business day unless marked return to sender.
C.Adult Signature Required. FedEx will obtain a signature from someone at least
21 years old (government-issued photo identification required) at the delivery address.
If no eligible recipient is at the address, FedEx will reattempt delivery the following
business day unless marked return to sender.
Signature Options.
E. Indirect Signature Required is not available for shipments to nonresidential addresses.
F. FedEx may accept requests for address corrections from a shipper or a recipient
for shipments involving the Direct Signature Required or Indirect Signature Required
options, and shipments where no signature is required.
G. FedEx will assess the delivery signature charge if the shipper requests the Delivery
H. Also see the Billing, Money-Back Guarantee, Liabilities Not Assumed, Pickup and
Delivery, and Proof of Delivery sections.
Evening Delivery Fee
An additional evening delivery fee will be assessed for delivery between
5:00 p.m.–8:00 p.m. when a customer selects this option in connection with
residential delivery for FedEx SameDay City standard service.
Excess Service Time
A fee applies in 15-minute increments, or parts thereof, separately to both pickup
and/or delivery if the driver is at either the pickup or delivery location for more than
15 minutes. Excess service time may not be available in all circumstances.
Fuel Surcharge
FedEx reserves the right to assess fuel and other surcharges on shipments without
notice. The amount and duration of any such surcharges will be determined at our
sole discretion. By tendering your shipment to FedEx, the shipper agrees to pay the
surcharges, as determined by FedEx. The fuel surcharge rate, if applicable, will follow
the FedEx Express fuel surcharge table and is available at fedex.com.
Hazardous Materials
A. Hazardous materials, except as specified in this section, are prohibited. Please see
the Prohibited Items section.
B. FedEx accepts only certain hazardous materials. Contact a FedEx account executive,
see fedex.com/hazardousmaterials or call 1.800.GoFedEx 1.800.463.3339 and say
“hazardous materials” for more information. Specifically, FedEx accepts only dry ice
and Category B (UN 3373) hazardous materials for shipment.
C. Permissible shipments must be properly classified, described, packaged, marked,
labeled and in proper condition for transportation according to applicable laws, rules
and regulations and FedEx SameDay City requirements.
D. In no event will any waste material (including any hazardous waste or any material
intended to be recycled), any material regulated as an inhalation hazard, or any material
defined as a “hazardous substance” be tendered to FedEx for transportation. This
includes, but is not limited to, used hypodermic needles or syringes transported for
sterilization, recycling, disposal or for any other purpose, or other medical waste.
E. With the exception of Category B (UN 3373) shipments, FedEx does not accept,
and you agree not to tender, any infectious human or animal cells, tissue, bodily fluids,
blood, blood products, plasma, or any other material derived from human or animal
blood whether in liquid or solid form; biohazards; regulated or non-regulated diagnostic
cultures, specimens or samples, whether infectious or non-infectious; used health care
products as defined in Title 49 of the Code of Federal Regulations; and any materials
regulated as UN 2814, UN 2900, and UN 3291.
F. Shippers who tender Category B (UN 3373) shipments must comply with all
applicable local, state and federal laws governing packing, marking and labeling of
shipments of blood and blood products, regardless of whether they are infectious. The
shipper assumes sole responsibility for compliance with all applicable governmental
regulations. For more information on FedEx guidelines, go to fedex.com/packaging
and read our brochures on packaging clinical samples and Biological Substance,
UN 3373 specimens.
G. Shipments containing hazardous materials cannot be banded, strapped or taped
to form a bundle.
H. All shipments containing dry ice require shipment marking and labeling. For
additional information on proper packing or labeling call 1.800.GoFedEx 1.800.463.3339
and say “hazardous materials.”
I. Batteries, including lithium batteries, may be regulated when shipped for highway
transport. Shippers should refer to the most current U.S. Department of Transportation
regulations to ensure compliance with marking, labeling and packaging requirements
as they pertain to the transportation of batteries. For details, go to fedex.com and enter
keyword “lithium batteries.” FedEx does not accept waste batteries or batteries being
shipped for recycling or disposal, including damaged or defective batteries.
J. We have the right to refuse any shipment with an odor or any shipment that is wet
or leaking. If a shipment damages or contaminates any property, the shipper is solely
responsible for and will reimburse and indemnify FedEx for any and all costs, fees and
expenses it incurs in connection with the cleanup of such damage or contamination.
K. Hazardous material shipments found in the FedEx SameDay City system not properly
prepared in accordance with DOT regulations and FedEx SameDay City requirements
will be returned to the originating pickup location. If the shipper refuses return of the
shipment, the shipper will reimburse FedEx for all costs and fees of any type connected
with the legal disposal of the shipment. The shipper agrees to indemnify FedEx for any
and all costs, fees and expenses FedEx incurs as a result of the shipper’s failure to
comply with FedEx hazardous materials shipping requirements.
L. Hazardous materials may not be rerouted to an address other than the original
intended-recipient’s address provided by the shipper.
M. Shipments containing hazardous materials are not eligible for signature release,
driver release or indirect delivery.
FedEx reserves the right, but is not required, to open and inspect any shipment tendered
to it for transport.
FEDEX WILL NOT BE LIABLE FOR ANY DAMAGES IN EXCESS OF THE LESSER OF THE
ACTUAL COST TO REPAIR OR REPLACE THE GOODS IN QUESTION OR THE DECLARED
VALUE OF A SHIPMENT, IF ANY, WHETHER OR NOT FEDEX KNEW OR SHOULD HAVE
KNOWN THAT SUCH DAMAGES MIGHT BE INCURRED.
IN NO EVENT SHALL FEDEX, INCLUDING, WITHOUT LIMITATION, AGENTS,
CONTRACTORS, EMPLOYEES AND AFFILIATES, BE LIABLE FOR ANY SPECIAL,
INCIDENTAL OR CONSEQUENTIAL DAMAGES, INCLUDING, WITHOUT LIMITATION,
LOSS OF PROFITS OR INCOME, BUSINESS INTERRUPTION, OR CLAIMS INVOLVING
ACTUAL OR ALLEGED THEFT OR MISAPPROPRIATION OF IDENTITY, WHETHER OR NOT
FEDEX HAD KNOWLEDGE THAT SUCH DAMAGES MIGHT BE INCURRED.
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17. Your use of an incomplete, inaccurate, or invalid FedEx account number or your
failure to provide a valid FedEx account number in good credit standing in the
billing instructions on shipping documentation.
18. Our failure to notify you of any delay, loss or damage in connection with your
19. Any shipment where FedEx package scan records do not reflect acceptance of
the package by FedEx.
20. Any shipments not actually tendered to and accepted by FedEx. Where service
is requested, and the shipper fails to cancel the service in accordance with this
section, a cancellation fee may be imposed.
21. The shipper’s failure to delete all shipments entered into a FedEx self-invoicing
system, internet shipping device or any other electronic shipping method used to
ship a package, when the shipment is not tendered to FedEx. If you fail to do so
and seek a refund, credit or invoice adjustment, you must comply with the notice
provisions in Invoice Adjustments/Overcharges in the Billing section. FedEx is
not liable for any refund, credit or adjustment unless you comply with those
notice provisions.
22. Shipments of any plants and plant materials, ostrich or emu eggs, or live fish.
23. Damage to computers, or any components thereof, or any electronic equipment
a. T he manufacturer’s original packaging, which is undamaged and has retained
b. P ackaging that is in accordance with the FedEx packaging guidelines available
c. F edEx laptop packaging, for shipments of laptop computers.
d. F edEx small electronic device packaging, for shipments of cell phones,
handheld computers, MP3 players and similar items.
e. F edEx tablet packaging, for shipments of tablet computers.
24. Packaging of a shipment, including failure to comply with the provisions of this
tariff regarding packaging, or our provision of packaging, advice, assistance
or guidance on the appropriate packaging of shipments unless such advice,
assistance or guidance has been approved in writing by FedEx Packaging Design
and Development and the writing expressly accepts liability in the event of a
damaged shipment. FedEx reserves the right to request a shipper to submit
a representative sampling of the packaging for inspection and testing. If the
shipper fails to comply with our request to inspect and test the packaging, or
the sampling fails FedEx testing, FedEx will not be liable for any damages due
to improper packaging. FedEx may issue written notice to you if you repeatedly
fail to adhere to FedEx packaging requirements due to your pattern or practice of
insufficient packaging. Claims for damage or loss associated with an identified
pattern or practice of insufficient packaging will be denied. Any such claim filed
related to your shipments will not be paid, regardless of which party files the
claim, unless the claimant can establish that the loss or damage did not result
from a failure to use proper packaging. FedEx will continue to deny such claims
until we determine that you have ceased the pattern or practice of failing to
adhere to the packaging requirements. Nothing in this paragraph is intended to
limit FedEx’s right to deny a claim where the shipment in dispute is found to have
improper packaging. At the sole discretion of FedEx, FedEx may require a shipper
of packages classified as Oversize, as defined in the Rates section of the FedEx
Service Guide, to submit a representative sampling of the oversize packaging for
inspection and testing. If the shipper fails to comply with our request to inspect
and test oversize packaging or the sampling fails FedEx testing, FedEx will not be
liable for any damage to shipper’s oversize packages.
25. FedEx does not provide protective services for transportation of perishable
commodities or of commodities requiring protection from heat or cold. Such
commodities will be accepted for transportation solely at the shipper’s risk for
loss of value or damage occasioned by exposure to heat or cold, or the inherent
vice of such perishable commodities. Shipments containing perishable articles
must be packaged for a minimum transit time of at least 12 hours greater than
the shipment’s delivery commitment time.
26. The failure to provide any services or service options where our records do not
reflect that the services or service options were selected by the shipper.
27. Our compliance or noncompliance with verbal or written delivery instructions
from the sender, recipient or persons claiming to represent the shipper or
recipient, including requests made by the recipient for delivery options using
FedEx Delivery Manager.
FEDEX WILL NOT BE LIABLE FOR, NOR SHALL ANY ADJUSTMENT, REFUND OR
CREDIT OF ANY KIND BE MADE, AS A RESULT OF ANY LOSS, DAMAGE, DELAY,
MISDELIVERY, NONDELIVERY, MISINFORMATION OR ANY FAILURE TO PROVIDE
INFORMATION, EXCEPT SUCH AS MAY RESULT FROM OUR SOLE NEGLIGENCE. THE
SOLE LIABILITY OF FEDEX, AND THE SOLE RECOVERY OF ANY CLAIM, WITH RESPECT
TO ANY LOSS, DAMAGE, DELAY, MISDELIVERY, NONDELIVERY, MISINFORMATION
OR ANY FAILURE TO PROVIDE INFORMATION, SHALL BE AS SET FORTH IN, AND
PURSUANT TO, THIS TARIFF. Without in any way limiting the foregoing, FedEx will not
be liable for, nor shall any adjustment, refund or credit of any kind be given as a result
of, any loss, damage, delay, misdelivery, nondelivery, misinformation or failure to provide
information caused by or resulting in whole or in part from:
1. The act, default or omission of any person or entity, other than FedEx, including
2. The nature of the shipment, including any defect, characteristic or inherent vice
of the shipment.
3. The shipper’s violation of, or failure to comply with, any of the terms and
conditions contained in this tariff, as amended from time to time, including,
but not limited to, the improper and insufficient packing, securing, marking and
labeling of shipments, use of an account number not in good credit standing, or
failure to provide complete and accurate information, including, but not limited
to, descriptions of cargo, addresses, etc.
4. Public enemies, criminal acts of any person(s) or entities, including, but not
limited to, acts of terrorism, public authorities acting with actual or apparent
authority, authority of law, local disputes, civil commotions, hazards incident to
a state of war, weather conditions (as determined solely by FedEx), disruptions
in FedEx SameDay City transportation networks (as determined solely by
FedEx), strikes or anticipated strikes (of any entity, including, but not limited
to, other carriers, vendors or suppliers), labor disruptions or shortages caused
by pandemic conditions or other public health event or circumstances, natural
disasters (earthquakes, floods and hurricanes are examples of natural disasters),
conditions that present a danger to FedEx personnel, and disruption or failure
of communication and information systems (including, but not limited to,
FedEx systems).
5. Damage or loss of articles packaged and sealed by the sender or by person(s)
acting at the sender’s direction, provided the seal is unbroken at the time of
delivery, the shipment retains its basic integrity, and the recipient accepts the
shipment without noting the damage on the delivery record.
6. Erasure of information or data, or loss or irretrievability of information or data,
including but not limited to information or data stored on magnetic tapes,
files or other storage media, or erasure or damage of photographic images
or soundtracks.
7. The loss of any personal or financial information including, but not limited to,
social security numbers, dates of birth, driver’s license numbers, credit card
numbers and financial account information.
8. Our inability to provide a copy of the delivery record or a copy of the signature
9. Failing to deliver or to meet our delivery commitment for any shipments with an
incomplete or incorrect address. (See the Undeliverable Shipments section.)
10. Failing to deliver or not attempting to deliver a shipment on the scheduled
delivery day or time, if the shipper or recipient requested a later delivery or
informed FedEx that the recipient location is closed or unavailable to accept
delivery on the originally scheduled delivery day or time.
11. Failing to obtain the signature option requested for shipments using FedEx
Delivery Signature Options. (See the Delivery Signature Options section.)
12. Shipments released without obtaining a signature at residential addresses.
(See the Delivery Signature Options and Pickup and Delivery sections.)
13. Shipments released without obtaining a signature at nonresidential addresses
14. Our failure to honor package-orientation graphics (e.g., “up” arrows, “this end
up” markings), “fragile” labels or other special directions concerning packages.
15. Damages indicated by any shockwatch, tiltmeter or temperature instruments.
16. Your failure to ship goods in packaging approved by us prior to shipment where
such prior approval is recommended or required.
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28. Our compliance or noncompliance with any request to intercept a shipment in
transit, or to prevent delivery.
29. The failure to properly designate a delivery address as a Residential Delivery or
Commercial Delivery, including delivery addresses that were processed through
any address verification function or program.
30. The shipper’s failure to provide accurate delivery address information.
31. Any shipment containing a prohibited item. (See the Prohibited Items section.)
32. Our inability or failure to complete a delivery, or a delay to any delivery, due to
acts or omissions of regulatory agencies.
33. Delays in delivery caused by adherence to FedEx policies regarding the payment
of duties and taxes or other charges.
34. Our failure or inability to attempt to contact the sender or recipient concerning
an incomplete or inaccurate address; incorrect, incomplete, inaccurate or missing
documentation; payment of duties and taxes necessary to release a shipment; or
an incomplete or incorrect customs broker’s address.
35. Hazardous-materials shipments that the shipper did not properly declare,
including proper documentation, markings, labels and packaging. FedEx will
not pay a claim on undeclared or hidden hazardous materials and the FedEx
Money-Back Guarantee does not apply.
Limitations on Legal Actions and Governing Law
Any civil claim for overcharges (including, but not limited to, duplicate payments and
unidentified payments) must be brought within 18 months after the claim accrues.
Any legal proceeding arising from or related to any loss, damage, delay, misdelivery,
information relating to the shipment, must be brought within two years and one day
from the date FedEx gives written notice that FedEx has disallowed any part of the
claim specified in the notice.
Any right you might have to damages, refunds, credits, recovery of reliance
legal or equitable relief whatsoever against FedEx under any cause of action arising
from the transportation of any shipment pursuant to the FedEx Service Guide shall be
extinguished unless you first comply with all applicable notice periods and requirements
in this tariff including, but not limited to, the periods and requirements for providing
notice under the Billing, Claims and Money-Back Guarantee Policy sections. You and
FedEx understand that timely and complete compliance with such notice periods and
complaint that you file against FedEx. You and FedEx agree that FedEx cannot be
considered to have breached any obligation to you unless or until FedEx wrongfully
denies a claim submitted to FedEx pursuant to the notice periods and requirements
contained in this tariff. Finally, you and FedEx agree that you will comply with applicable
notice periods and requirements even if you believe that such compliance will not result
in relief from FedEx or if you lack knowledge regarding whether such compliance will
result in relief from FedEx.
You agree that you will not sue FedEx as a class plaintiff or class representative,
join as a class member, or participate as an adverse party in any way in a class-action
lawsuit against FedEx. Nothing in this paragraph, however, limits your rights to bring a
lawsuit as an individual plaintiff.
you tendered your shipment to FedEx. To the extent there is a conflict between the
provisions of this tariff and any rights or remedies contained in Part B of Subtitle IV to
Title 49 of the U.S. Code, the provisions of this tariff shall govern.
The performance of any services does not make FedEx an agent of the shipper or
any third party for any purpose.
Subject to the provisions of this tariff limiting shipper’s right thereto, we offer a
money-back guarantee for our services. This guarantee can be suspended, modified
or revoked at our sole discretion without prior notice to you.
A. Money-Back Guarantee. At our option, we will, upon request, either refund or
credit your transportation charges in the event of a service failure (which means delivery
of your shipment 60 seconds or more after the published delivery commitment time
for the selected service and destination, except as otherwise described in these terms
and conditions). This money-back guarantee is your exclusive remedy in the event of a
service failure for the recovery of all or any portion of the FedEx charges for a shipment.
If the money-back guarantee is suspended, there is no remedy or recovery of charges
for a service failure. There are no delivery commitments for shipments on which the
money-back guarantee is suspended.
B.Limitations. The following limitations apply to any refund or credit related to a
service failure:
1.
A credit or refund under the money-back guarantee will be applied only against
charges for the shipment giving rise to the credit.
2.At the sole discretion of FedEx, the money-back guarantee may not be honored
when the request is made by, or the information utilized to determine the status of
the shipment is determined by, a third party other than the payer of the charges.
3.The FedEx SameDay City Money-Back Guarantee applies only to deliveries within
the U.S.
4.Shipments tendered for delivery on holidays that are business days for FedEx
(for example, Good Friday and Presidents Day) will be scheduled for delivery on
that day if the recipient business is open. However, if the recipient business is
known by FedEx to be closed due to the holiday, the shipments will be scheduled
for delivery on the next business day the recipient is open, but the money-back
guarantee will not apply.
5.If a delivery later than the original scheduled delivery time is requested by
commitment for application of the money-back guarantee policy will be adjusted
to account for the requested delivery time.
a certain day or at a certain time, or unavailable to accept delivery, the delivery
commitment for application of the money-back guarantee policy will be the next
business day.
charges, residential surcharge or convenient delivery option charge if:
or service-exception information reflecting that the failure to deliver timely resulted
from circumstances described under the Liabilities Not Assumed section.
3.The shipper did not properly label the shipment in accordance with the FedEx
Service Guide, including, without limitation, affixing the correct business name
and contact name and deliverable address (number, street, city, state, and a
five-digit ZIP code) and correctly placing the customer-specific FedEx SameDay
City bar-code label on the package.
4.The shipment was not picked up by a FedEx driver at the shipper’s location or an
alternate address location, at a FedEx Office Print and Ship Center, at a FedEx
World Service Center, or at a FedEx Authorized ShipCenter prior to that location’s
regular scheduled pickup time.
5.The shipment contained special instructions, including, but not limited to, FedEx
Delivery Signature Options or change in delivery commit time.
6.There was an unexpected material increase in the number of packages tendered
from your shipping location.
7.A charge for additional handling or address correction applied; see Rates in the
8.FedEx received a request to redirect the shipment from a delivery address to a
Hold at FedEx Location address.
9.The package was unauthorized (see the Package Restrictions [Size and Weight]
section).
11.The shipment contained hazardous materials.
12.The shipment was delayed due to an incorrect address or ZIP code or the
unavailability or refusal of an appropriate or eligible person to accept delivery
or sign for the shipment, including signatures obtained via FedEx Delivery
Signature Options.
13.The shipment was delayed due to security or other regulatory delays, including
permanent, regular, or daily security procedures at the recipient location.
14.The shipment was not properly prepared in accordance with DOT regulations
and FedEx SameDay City requirements.
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D. Refund or Credit Requests. To qualify for a refund or credit due to a service failure,
you must notify us of the service failure and request a refund or credit in compliance
with the conditions listed below. If you do not comply with these conditions, you
are not entitled to receive a refund or credit and cannot recover compensation for
a service failure in any lawsuit.
1.
You may request a refund or credit due to a service failure by submitting the
request via our telephone billing option at 1.800.399.5999 (option 4).
2.Your notification of a service failure must include your FedEx tracking number
and invoice number, if applicable.
3.All requests for a refund or credit must be received via one of the approved
channels within 15 calendar days of the invoice date or within 15 calendar days
from the ship date if you are paying by credit card.
The maximum limits for FedEx SameDay City packages are 150 lbs., 65 inches (in length,
width or height) and 120 inches in length plus width plus height. FedEx SameDay City
priority and standard multiple-piece shipments include up to 25 pieces per shipment.
FedEx SameDay City Standard Route total piece count can vary per route. FedEx
SameDay City (New York City) will accept unrestricted total shipment weight; skids
exceeding 2,200 lbs., as well as skids exceeding 70 inches in height, 100 inches in
length or 80 inches in width require prior approval.
FedEx reserves the right to assess additional handling, oversize package and
unauthorized package surcharges on any package whose dimensions are altered during
transit, causing it to meet the parameters for these charges.
MEASUREMENT OF LENGTH AND GIRTH:
a. Regular-Shaped Packages: The length and girth of a package is length
plus (two times the height) plus (two times the width). If the dimension
includes a fraction, a fraction of one-half or greater will be rounded up
to the next whole number; less than one-half will be rounded down to the
next whole number.
b. Irregular-Shaped Packages and Regular-Shaped Articles With Hollow or
Open Spaces: To measure combined length and girth, assume the package
or article to be enclosed in a six-sided, rectangular container, and then
determine the combined length and girth as for regular-shaped packages.
A. You must comply with all applicable local, state and federal laws, including those
governing packing, marking and labeling for all shipments.
B. All shipments must be prepared and packed by the sender in such a manner as
to be able to withstand the normal rigors of surface transportation and associated
handling. Shipper must print and affix a FedEx SameDay City label to each package
within a shipment.
C. For guidelines on packaging specific commodities go to fedex.com/packaging. Items
that cannot be packed into cartons (auto tail pipes, mufflers, tires, rims, and so on) must
have all sharp edges and protrusions wrapped, and the address label must be secured
using the tie-on tag or the tire/crate label provided by FedEx (or you may secure it by
wrapping pressure-sensitive tape completely around the object). Briefcases, luggage,
garment bags, aluminum cases, plastic cases, computer cartons or any other item whose
outer finish might be damaged by adhesive labels, soiling, marking or other types of
surface damage that is normal with ordinary care in handling should be placed in a
protective container for shipment. Exposed casters, wheels or rollers are prohibited
and must be removed or packaged.
D. Polystyrene foam coolers must be shipped inside a sturdy outer container unless
tested and approved for acceptance by FedEx Packaging Design and Development.
packaging.
E. If a shipment is refused by the recipient, leaks, or is damaged, the shipment will be
returned to the sender, if possible. If the sender refuses to accept the returned shipment
connected with the legal disposal of the shipment and all costs and fees of any type
F. FedEx does not recommend the use of wet ice (frozen water) as a refrigerant.
Shipments containing wet ice must be prepared to prevent the leakage of any liquid,
G. Fragile Articles/Orientation. Packaging for all fragile articles (including, but not
limited to, electronic and electrical devices, scientific testing equipment, fragile glass,
crystal, porcelain, or china) should be preapproved by FedEx Packaging Design and
Development prior to shipping.
For general packaging assistance, including packing, sealing and labeling tips
and information on how to submit your packaging for testing or evaluation, go to
fedex.com/packaging.
Pharmaceuticals
regulations, ordinances and rules governing the tendering of pharmaceuticals for
shipment. Shipments containing pharmaceuticals must not have labels, markings or other
written notice that a pharmaceutical is contained within. Select the Direct Signature
Required Delivery Signature Option if you require FedEx to obtain a signature from
someone at the delivery address, or the Adult Signature Required Delivery Signature
Option if you require an adult signature for delivery. See the Delivery Signature Options
section for details.
Pickup and Delivery
A. We do not offer a restricted-delivery service and may deliver to someone other than
on the applicable address label and includes shipments delivered via Indirect Signature
Required service. Shipments cannot be delivered to P.O. boxes or P.O. box ZIP codes.
Package addresses must include the complete street address and ZIP code of the
recipient.
B. If our first delivery attempt of a shipment to a residential or non-residential address
is unsuccessful, we may make an additional attempt on the following business day
unless the shipper requests and pays for same-day return to sender service.
C. Shipments to hotels, hospitals, government offices or installations, university
campuses, or other facilities that utilize a mailroom or other central receiving area will
be delivered to the central receiving area, unless otherwise authorized and approved
by FedEx.
D. At our sole discretion, we may refuse to pick up or deliver a shipment (package or
freight), or use alternative pickup or delivery arrangements, to maintain the safety of our
employees and in cases in which we believe that our services may be used in violation
of local, state or federal laws.
E. Additional charges may apply for late-hours, weekend or holiday pickup and delivery.
F. Pickup and delivery may not be available in all areas.
G. In order to facilitate delivery or release of a shipment, FedEx may, at its sole
discretion, contact the recipient to obtain delivery instructions, or to notify them that a
delivery is scheduled or that a delivery has been completed.
H. We reserve the right to assess a Residential Delivery surcharge on any shipment
I. FedEx SameDay City multiple-piece shipments are limited to 25 pieces per shipment.
J. Special handling fees and additional surcharges may apply for FedEx SameDay City
shipment requests. See the FedEx SameDay City Fees section for details.
Shipping of plants and plant materials is discouraged using FedEx SameDay City. FedEx
assumes no liabilities if such materials are damaged in transit or if damages result from
delay of shipment. If you choose to ship plants or plant materials, including seedlings,
plant plugs and cut flowers, they must be shipped in accordance with applicable
local, state and federal laws. Shipments containing these items may be inspected by
government agencies, which may result in a delay in delivery or seizure by government
inspectors. FedEx is not liable or responsible for damage, refunds or credits resulting
from such delays or seizures. (See the Liabilities Not Assumed and Money-Back
Guarantee Policy sections.)
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Prohibited Items
to do so:
1. Money, cash, coins, currency, paper money and negotiable instruments
equivalent to cash, such as endorsed stocks, bonds and cash letters.
2. All live animals. (Edible seafood, such as live lobsters, crabs or other types of
fish and shellfish for human consumption, is acceptable, provided the shipper
is in compliance with all local, state, and federal laws.)
3. Animal carcasses. (Animal heads and other parts for taxidermy may be accepted
but must be properly packaged. This restriction does not apply to properly
packaged meat or poultry products intended for human consumption.)
4. Human corpses, human organs or body parts, human and animal embryos, or
5. Shipments that require us to obtain a local, state or federal license for their
transportation.
6. Shipments that may cause damage or delay to equipment, personnel or other
shipments.
7. Items resembling a bomb, hand grenade or other explosive or incendiary device.
This includes, but is not limited to, inert products such as novelty items, training
aids and works of art.
8. Lottery tickets and gambling devices where prohibited by law.
9. Waste material (including any hazardous waste or any material intended to be
recycled), or any material defined as a “hazardous substance.” This includes,
but is not limited to, used hypodermic needles or syringes transported for
sterilization, recycling, disposal or for any other purpose, or other medical waste.
10. Infectious human or animal cells, tissue, bodily fluids, blood, blood products,
plasma, or any other material derived from human or animal blood whether in
liquid or solid form; biohazards; regulated or non-regulated diagnostic cultures,
specimens or samples, whether infectious or non-infectious; used health care
products as defined in Title 49 of the Code of Federal Regulations; and any
materials regulated as UN 2814, UN 2900, and UN 3291.
11. Hazardous materials, except as provided in the Hazardous Materials section.
12. Inhalation hazards.
13. Shipments that are wet, leaking or emit an odor of any kind.
14. Live insects.
15. Shipments or commodities that are prohibited by applicable local, state or
federal law.
16. Counterfeit goods, including, but not limited to, goods under a trademark that
17. Alcoholic beverages.
18. Tobacco and tobacco products, including but not limited to cigarettes, cigars,
19. Marijuana, as defined by U.S. federal law, 21 U.S.C. 802(16), including marijuana
20.Fireworks.
21. Containers of liquids with a volume exceeding 8 gallons (32 liters) or 70 lbs.
in weight.
22. Firearms (whether assembled or disassembled).
23. Briefcases, luggage, garment bags, aluminum cases, plastic cases or other items
when not enclosed in outer packaging, or other general shipping containers.
24. Waste batteries or batteries being shipped for recycling or disposal, including
damaged or defective batteries.
to indemnify FedEx for any and all costs, fees and expenses FedEx incurs as a result of
the shipper’s violation of any local, state or federal laws or regulations or from tendering
any prohibited item for shipment.
Proof of Delivery
A. Verification of Delivery. Shippers may obtain proof of shipment delivery, including
delivery date, online at fedexsameday.com or by calling FedEx SameDay Customer
Service at 1.800.399.5999. There is no additional charge for this service.
B. We will, when available, provide proof-of-delivery information for shipments
delivered within our primary service areas when requested by the sender, recipient or
third-party payer within 18 months of the shipping date. We assume no liability for
our inability to provide a record of the proof of delivery. We assume no liability for our
inability to provide documentation of the proof-of-delivery phone call for FedEx SameDay
City service.
C. When available, we may also provide an image of the signature proof of delivery.
We will, when available and when requested by the sender, recipient or third-party
payer, provide an image of the recipient’s signature along with other delivery information
that is available in electronic form.
D. For FedEx SameDay City service, we will, if requested, email the shipper to provide
the time of delivery and name of the person who received the delivery. Two attempts are
made to contact the shipper within two hours of delivery. If unsuccessful, FedEx has no
further obligation to the customer with respect to proof of performance.
Rate Quotations
Rates and service quotations by FedEx employees and agents are estimates and will be
based upon information the shipper provides, but final rates and service may vary based
upon the shipment actually tendered and the application of this tariff. Any conflict or
inconsistency between the FedEx Service Guide and other written or oral statements
or quotes (except those found in a FedEx SameDay City agreement) concerning the
rates, features of service, and terms and conditions applicable to FedEx SameDay City
service will be controlled by the FedEx Service Guide, as modified, amended, changed
or supplemented. We are not liable for, nor will any adjustment, refund or credit of
any kind be made, as a result of any discrepancy in any rate or service quotation made
prior to tender of the shipment and the rates, and other charges that we invoice to you.
Rates quoted will vary depending on whether (1) the shipper is a FedEx account holder
and (2) the shipper has discounts applied to his or her account.
to their account.
check online at fedex.com/samedaycity or contact FedEx SameDay City Customer Service
at 1.800.399.5999.
credit standing; or (5) when acceptance of the shipment may jeopardize our ability
to provide service to other customers. We have no liability whatsoever for refusal or
Return Options
A. In the event a shipment is undeliverable, the shipment will be stored overnight and
delivery reattempted the next day. If after the second delivery attempt the shipment
is still not able to be delivered, the shipment will be stored overnight and returned to
the shipper on the third day. The foregoing notwithstanding, if the shipper desires the
shipment to be returned on the same day, Same-Day Return To Sender may be selected
at time of tender for a fee. Once selected any undeliverable shipment will be returned
to the origin location the same day. For applicability of requests for returns, refer to the
Same-Day Return to Sender section of this tariff. FedEx SameDay City return options
are subject to all other terms and conditions provided in the FedEx SameDay City claims
regulations, and as a whole, the tariff. The contents of a return shipment are subject to
the same restrictions and prohibited-item limitations as the original shipment.
B. Return to Sender must be selected at the time of order entry for return authorization
if not delivered same day. The contents of a return shipment are subject to the same
restrictions and prohibited-item limitations as the original shipment. FedEx shall not be
liable for any damage to a shipment or claim arising out of the use of a return to sender
option unless the shipment was lost during shipment or there was visible damage noted
by the driver at time of delivery. FedEx shall not be liable for any concealed damage
for items returned by selecting return to sender. Receipt of a shipment without written
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(Return Options, cont.)
notice of damage on the delivery record is prima facie evidence that the shipment was
delivered in good condition. FedEx liability for any loss or damage arising out of an
authorized return to sender shipment shall never exceed the actual amount of damage
or the declared amount, whichever is lower. All other terms and conditions related
to FedEx SameDay City claims regulations and, as a whole, the tariff, shall apply for
shipments shipped through the use of a FedEx SameDay City return option.
C. FOR FEDEX RETURNS, NOTWITHSTANDING ANY PAYMENT INSTRUCTIONS THAT
ARE GIVEN TO FEDEX, THE PARTY THAT INITIATES A RETURN TO SENDER SHIPMENT
FedEx may accept a request to reroute a shipment subject to the following conditions:
1. A special handling charge will be billed per the payment method specified for
each rerouted shipment, and it will appear as an address correction on the
invoice. See Rates in the FedEx Service Guide for details.
2. To reroute a shipment, the sender must call FedEx SameDay Customer Service
at 1.800.399.5999 and provide us with a FedEx account number, the FedEx
tracking number, the new destination and a valid contact telephone number
for the recipient.
3. We may not honor a reroute request from the recipient.
4. Our money-back guarantee policy does not apply to shipments that are rerouted.
We have no liability or any remedy for service failure for these shipments.
5. Only one reroute will be allowed per shipment.
6. FedEx may not reroute shipments when Adult Signature Required has been
selected as a delivery signature option.
7. Hazardous materials may not be rerouted to an address other than the original
intended-recipient’s address provided by the shipper. (Note: Shipments may be
made available as hold for pickup or be returned to the sender.)
8. Any requested change to an address that is not a reroute or an address
correction is a new shipment, and new shipping charges will apply.
We will determine the routing of all shipments.
Same-Day Return to Sender
Same-day return to sender is a fee charged on undeliverable shipments when customers
have selected that the shipment is to be returned the same day or as soon as possible.
It is assessed only when the shipper selects this option and the shipment was rendered
undeliverable.
Service Areas
Service areas are subject to change without notice. For current service area information
on selected ZIP codes, please call 1.800.GoFedEx 1.800.463.3339.
• The shipment was addressed to an area not served by FedEx SameDay City.
is not possible.
A. Undeliverable shipments may be returned via FedEx SameDay City service at the
payer’s expense. Shipments will be returned via FedEx SameDay City service at no
additional charge if the shipment is undeliverable because of damage to the shipment
caused by FedEx. However, if the shipment is undeliverable for any other reason, FedEx
reserves the right to assess return transportation charges and fees to the original payer,
along with the original transportation charges and fees. If a package is marked “Bill
Recipient” and is refused or returned to the sender, the billing is automatically changed
to “Bill Sender.”
B. Our money-back guarantee policy does not apply to undeliverable or returned shipments.
C. If a shipment cannot be delivered or returned or if the shipper or recipient cannot
Warranties
FEDEX MAKES NO WARRANTIES, EXPRESS OR IMPLIED, AND EXPRESSLY DISCLAIMS
ANY AND ALL WARRANTIES.
For additional information on shipping with FedEx, please consult the additional sections
of the FedEx Service Guide: the service information at fedex.com/serviceguide and in the
downloadable FedEx Service Guide; Rates; the FedEx Express Terms and Conditions; and
the FedEx Ground Tariff. You can also call us at 1.800.GoFedEx 1.800.463.3339.
Signature Releases
A. Shipments with a declared value of less than US$500 may be delivered and released
without obtaining a signature when the sender has authorized a release or, at our sole
option, upon oral or written instruction from the sender or recipient. We may authorize
shipments released without signature to those with accounts in good credit standing
and to those who otherwise have established a satisfactory payment history. We also
reserve the right to release shipments at residential delivery locations without obtaining
a signature, provided that none of the restrictions below apply.
B. At our sole discretion, some shipments may not be released without a delivery
signature even when release is authorized, including, but not limited to:
1. Damaged shipments.
2. Hazardous materials shipments, except those with dry ice as the only hazardous
materials in the shipment.
3. Shipments billed to an invalid or missing credit card number.
4. One or more packages in a multiple-piece shipment if all packages cannot be
safely released.
5. The delivery location or circumstances are unsuitable for release without
signature as determined at our sole discretion.
C. At our sole discretion, shipments having a declared value of US$500 or greater may
not be released without a signature even where the release is otherwise authorized.
187
Contents E
Services E
Rates E
Terms E
Index E
Index
For in-depth information about FedEx services and how to ship, go to fedex.com/serviceguide.
To search fedex.com/serviceguide, select Search.
1-Business-Day Delivery Options
International Freight ......................................................................................................... 8–9
International Package ........................................................................................................... 4
U.S. Freight ........................................................................................................................... 6
U.S. Package ......................................................................................................................... 2
1Day Freight
Fees and Other Shipping Information ...................................................................... 113–128
Rates ................................................................................................................................... 64
Service Description .............................................................................................................. 6
International Package ....................................................................................................... 4–5
U.S. Freight ........................................................................................................................... 6
U.S. Package ......................................................................................................................... 3
2Day
Rates ............................................................................................................................. 29–57
Rates, One Rate Pricing ............................................................................................... 62–63
2Day A.M.
Rates ............................................................................................................................. 29–57
2Day Freight
Rates ................................................................................................................................... 64
U.S. Freight ........................................................................................................................... 6
U.S. Package ......................................................................................................................... 3
3Day Freight
Rates ................................................................................................................................... 64
10kg Box and 25kg Box
Rates ............................................................................................................................. 67–97
Air Cargo Services ....................................................................................................................... 8
Air Distribution ............................................................................................................................ 9
Air Freight Forwarding ................................................................................................................ 9
Air Waybills ............................................................................................................................... 16
Airbills ........................................................................................................................................ 16
Aircraft, Chartering ..................................................................................................................... 7
Airline-to-Airline Transfer Fee (SameDay) ............................................................................... 59
Airport-to-Airport, International ................................................................................................. 8
Alaska
Express Package Rates .......................................................................................... 50–54, 57
Ground and Home Delivery Rates ........................................................................... 109–111
One Rate Pricing ................................................................................................................. 63
Pickup or Delivery Fee (SameDay) ..................................................................................... 59
Alcoholic Beverages (Terms and Conditions) ................................................ 133, 147, 163, 179
Alternate Address Pickup Charge, Ground .................................................................... 113, 122
Ancillary Clearance Service Fees .......................................................................... 114, 116–117
Apparel, Shipping via International MailService ....................................................................... 5
Appointment Home Delivery ............................................................................................ 11, 123
Apps, Mobile ............................................................................................................................. 18
Artwork, Packaging for ............................................................................................................. 15
Authorized ShipCenter Locations ............................................................................................. 17
Automatic Debit (Payment Option) ........................................................................................... 19
B
Barcode Labels .......................................................................................................................... 16
Bill of Lading, FedEx Freight ..................................................................................................... 16
Billing (Terms and Conditions) ............................................................... 134, 148, 163, 175, 179
Billing Online Plus ..................................................................................................................... 19
Billing Options ........................................................................................................................... 19
Books, Shipping via International MailService .......................................................................... 5
Boxes
10kg Box and 25kg Box ........................................................................................................ 4
Express Options .................................................................................................................. 15
Purchasing ........................................................................................................................... 15
Brochures, Shipping via International MailService ................................................................... 5
Broker Select, International
Applicable Services and Fees .................................................................................. 114, 118
Description .......................................................................................................................... 12
Documentation ................................................................................................................... 16
Business Delivery Options via Ground ....................................................................................... 3
A
C
Account, Opening
Online: fedex.com/new
Call 1.800.GoFedEx 1.800.463.3339 and say “new account setup”
Account Management .............................................................................................................. 19
Online: fedex.com/accountmanagement
Account Numbers (Terms and Conditions) .................................................... 133, 147, 162, 178
Add Special Options ............................................................................................................ 11–12
Additional Deliveries Fee (SameDay) ................................................................................. 59, 61
Additional Document Charge (International Next Flight) .............................................. 100, 102
Additional Handling Surcharge ...................................................................................... 114, 115
Additional Handling Surcharge — Non-stackable ........................................................ 114, 115
Additional Shipping Fees ....................................................................................... 114, 115–128
Additional Weight Charges (International Next Flight) ................................................. 100, 102
Address Correction Fee ................................................................................................... 114, 116
Address Correction Fee (SameDay) .......................................................................................... 61
Adult Signature Required ................................................................................................. 11, 122
Aerospace Solutions ................................................................................................................. 12
After-Hours Pickup or Delivery (SameDay) ........................................................................ 59, 61
After-Hours, Saturday, Sunday or Holiday Pickup or Delivery (Terms and Conditions) ....... 179
After You Ship ..................................................................................................................... 18–19
Call Tag, Ground
Description .......................................................................................................................... 10
Canada
Express Freight Rates, U.S. Export .......................................................................... 103, 105
Express Freight Rates, U.S. Import .................................................................................. 104
Express Package Rates, U.S. Export ...................................................................... 67–68, 82
Express Package Rates, U.S. Import ............................................................................ 83, 98
Ground Rates .................................................................................................................... 112
Ground Service Description ................................................................................................. 5
Northern Canada Surcharge .................................................................................... 114, 126
Zones ................................................................................................................................... 28
Cancellation (Terms and Conditions) ...................................................................................... 180
Cancellation Fee (SameDay) ............................................................................................... 59, 61
Cargo Services ............................................................................................................................. 8
Carriage Under International Conventions (Terms and Conditions) ...................................... 149
Cartage Agents (Terms and Conditions) ......................................................................... 135, 150
Cash (Payment Option) .............................................................................................................. 19
Catalogs, Shipping via International MailService ..................................................................... 5
CDs, Shipping via International MailService ............................................................................. 5
188
Contents E
Services E
Rates E
Terms E
Index E
Index
C (cont.)
Cellphones, Packaging for ........................................................................................................ 15
Certificate of Origin ................................................................................................................... 16
Change of Air Waybill Charge ........................................................................................ 114, 118
Charges. See Fees; Rates
Charters ....................................................................................................................................... 7
Checks (Payment Option) .......................................................................................................... 19
Choose a Service ................................................................................................................... 2–10
Claims (Terms and Conditions) ...................................................................... 135, 150, 165, 180
Call 1.800.GoFedEx 1.800.463.3339 and say “claims”
Clearance Entry Fee ................................................................................................................ 117
C.O.D. See Collect on Delivery (C.O.D.); Collect on Delivery (C.O.D.) Service
(Terms and Conditions); Ground C.O.D.; Ground Electronic C.O.D. (E.C.O.D.)
Collect on Delivery (C.O.D.)
Service Description ............................................................................................................ 12
Collect on Delivery (C.O.D.) Service (Terms and Conditions) ................................ 136, 150, 166
Commercial Invoice ................................................................................................................... 16
Commuter Airline Transfer Fee (SameDay) .............................................................................. 59
Compare Services and Rates .................................................................................................... 21
Computers, Packaging for ......................................................................................................... 15
Confirmation of Delivery ..................................................................................................... 12, 18
Consolidated Shipments ............................................................................................................. 9
Contents ....................................................................................................................................... 1
Control Delivery ......................................................................................................... 11, 113, 121
Controlled Export, International
Description .......................................................................................................................... 12
Convenient Delivery Options, Home Delivery .......................................................... 11, 113, 123
Countries Served
International Economy, International First and International Priority ........................ 24–26
International Economy Freight and International Priority Freight .................................... 27
International Next Flight ............................................................................................ 99–102
International Premium ...................................................................................................... 105
Courier Pickup Charge ..................................................................................................... 113, 121
Credit Card (Payment Option) ................................................................................................... 19
Credit Terms (Terms and Conditions) ............................................................. 136, 150, 167, 181
Currency Conversion Fee ................................................................................................ 114, 118
Custom Critical ............................................................................................................................ 7
Call 1.800.762.3787
Customer Service
Call 1.800.GoFedEx 1.800.463.3339
Customize Delivery to a Residence .......................................................................................... 11
Customs Clearance .......................................................................................... 12, 114, 116–118
Customs Clearance (Terms and Conditions) .................................................................. 151, 175
Customs Forms .......................................................................................................................... 16
Definitions (Terms and Conditions) ............................................................... 132, 146, 162, 178
Delicate Shipments, Custom Critical ......................................................................................... 7
Delivery Area Surcharge ................................................................................................. 114, 119
Delivery Fees ...................................................................................... 59, 61, 100, 102, 113–128
Delivery Manager ...................................................................................................... 11, 113, 121
Delivery Notice .......................................................................................................... 11, 113, 121
Delivery Reattempt Charge ............................................................................................. 114, 119
Delivery Reattempt Charge (SameDay) ............................................................................. 59, 61
Delivery Reattempts ........................................................................................................ 114, 120
Delivery Services
U.S. Freight ....................................................................................................................... 6–7
U.S. Package ..................................................................................................................... 2–3
Applicable Services and Fees ............................................................................ 61, 113, 122
Description .......................................................................................................................... 11
Delivery Signature Options (Terms and Conditions) ..................................... 138, 153, 168, 182
Dimensional Weight ....................................................................................................... 114, 120
Dimensional Weight (Terms and Conditions) ........................................................ 138, 153, 168
Direct Signature Required .............................................................................................. 113, 122
Direct-Distribution Services ........................................................................................................ 9
Documentation, Shipment ........................................................................................................ 16
Door Tags ................................................................................................................................... 11
Online: fedex.com/options
Drop Boxes ................................................................................................................................ 17
Dropoff Shipments .................................................................................................................... 17
Online: fedex.com/dropoff
Duties and Taxes ............................................................................................................. 114, 120
Duties and Taxes (Terms and Conditions) ...................................................................... 153, 175
E
Early-Morning Services. See First Overnight; First Overnight Freight; International First
Economy Services. See International Economy; International Economy Freight
EDI (Electronic Data Interchange) ............................................................................................. 19
EEI (Electronic Export Information) .................................................................. 16, 100, 113, 120
Electronic C.O.D. (E.C.O.D.), Ground
Description .......................................................................................................................... 12
Electronic Data Interchange (EDI) ............................................................................................. 19
Electronic Export Information (EEI) .................................................................. 16, 100, 113, 120
Electronic Funds Transfer (Payment Option) ............................................................................ 19
Electronic Trade Documents ..................................................................................................... 16
Electronics, Packaging for ......................................................................................................... 15
Email Return Label
Description .......................................................................................................................... 10
Emergency Shipments. See Custom Critical; International Next Flight; SameDay;
SameDay City; SameDay Freight
Envelopes ............................................................................................................................... 2, 15
Environmental Information ....................................................................................................... 15
Online: earthsmart.fedex.com
Evening Delivery Fee (SameDay) .............................................................................................. 61
Evening Delivery Fee (Terms and Conditions) ........................................................................ 182
Evening Home Delivery ..................................................................................................... 11, 123
Excess Mileage Fee (SameDay) ......................................................................................... 59, 61
Excess Service Time (Terms and Conditions) ......................................................................... 182
Expanded Service International Air Waybill ............................................................................ 16
Export AgentFile ................................................................................................................ 16, 120
Export Control Laws (Terms and Conditions) ......................................................................... 154
Export Documentation ............................................................................................................... 16
Export Rates (From the U.S.) ....................................................... 65–82, 99–100, 103, 105, 112
D
Dangerous Goods (Express)
Description .......................................................................................................................... 13
Documentation ................................................................................................................... 16
Pickup Scheduling .............................................................................................................. 13
Online: fedex.com/dangerousgoods
Call 1.800.GoFedEx 1.800.463.3339 and say “dangerous goods”
Call 1.901.434.3200 outside the U.S.
Dangerous Goods (Terms and Conditions) ..................................................................... 136, 151
Date Certain Home Delivery ............................................................................................. 11, 123
Deaf, Telecommunications Device for the
Call 1.800.238.4461
Declared Value and Limits of Liability (Terms and Conditions) ................... 137, 152, 167, 181
Declared Value Charge ...................................................................... 59, 61, 100, 102, 113, 119
Declared Value Shipment Form, Ground .................................................................................. 16
189
Contents E
Services E
Rates E
Terms E
Index E
Index
E (cont.)
Export Services (From the U.S.) ..................................................................................... 4–5, 8–9
Express Billable Stamps ........................................................................................................... 10
Express Documentation ............................................................................................................ 16
Express Drop Boxes ................................................................................................................... 17
Express Freight Services, International
Dangerous Goods ............................................................................................... 13, 113, 118
Documentation ................................................................................................................... 16
Rate Calculation ................................................................................................................. 23
Services ............................................................................................................................. 8–9
U.S. Export Rates ...................................................................................................... 103, 105
U.S. Import Rates ............................................................................................................. 104
Zones ..................................................................................................................... 27, 28, 105
Online: fedex.com/internationalfreight
Express Freight Services, U.S.
Dangerous Goods ............................................................................................... 13, 113, 118
Documentation ................................................................................................................... 16
Fees and Other Shipping Information ................................................................ 59, 113–128
Rates ............................................................................................................................. 58, 64
Services ................................................................................................................................. 6
Online: fedex.com/usfreight
Express Freight US Airbill ......................................................................................................... 16
Express Multiweight
Description ............................................................................................................................ 7
U.S. Export Rates ................................................................................................................ 82
U.S. Import Rates ............................................................................................................... 98
U.S. Rates ..................................................................................................................... 56–57
Express On-Call Pickup Charge ....................................................................................... 113, 121
Express Package Services, International
Canada Rates ............................................................................................. 67–68, 82, 83, 98
Dangerous Goods ............................................................................................... 13, 113, 118
Documentation ................................................................................................................... 16
Fees and Other Shipping Information ..................................................... 100, 102, 113–128
Mexico Rates .................................................................................................... 69, 82, 84, 98
Puerto Rico Rates ................................................................................................... 65–66, 82
Services ............................................................................................................................. 4–5
U.S. Export Rates ........................................................................................... 65–82, 99–100
U.S. Import Rates ........................................................................................ 83–98, 101–102
Zones ....................................................................................................................... 24–26, 28
Online: fedex.com/internationalpackages
Express Package Services, U.S.
Dangerous Goods ............................................................................................... 13, 113, 118
Documentation ................................................................................................................... 16
Fees and Other Shipping Information ................................................................ 59, 113–128
Rates ................................................................................................................ 29–59, 62–63
Services ............................................................................................................................. 2–3
Online: fedex.com/uspackages
Express Package US Airbill ....................................................................................................... 16
Express Prepaid Stamps ........................................................................................................... 10
Express Saver
Rates ................................................................................................................ 29–49, 56–57
ExpressTag
Description .......................................................................................................................... 10
Express Terms and Conditions
International .............................................................................................................. 145–160
U.S. ............................................................................................................................ 131–144
See also Ground Tariff; SameDay City Tariff
Extended Service Area Delivery Fee .............................................................................. 114, 121
Extended Service Area Pickup Fee ................................................................................. 114, 121
Extra-Large Packages (Terms and Conditions) ............................................................... 138, 154
Extra Services Charge ..................................................................................................... 113, 121
F
Fee Changes in 2016 ................................................................................................................. 22
Online: fedex.com/us/2016rates
Fees ..................................................................................................... 59, 61, 100, 102, 113–128
Find Your Rate ........................................................................................................................... 20
Firearms (Terms and Conditions) .................................................................................... 138, 168
First Overnight
Rates ............................................................................................................................. 29–57
First Overnight Freight
Rates ................................................................................................................................... 64
Flat-Rate International Shipping ................................................................................................ 4
Flat-Rate Pricing, U.S. ......................................................................................................... 62–63
Framed Art, Packaging for ........................................................................................................ 15
Freight Documentation (LTL) ..................................................................................................... 16
Freight Economy (LTL) .................................................................................................................. 7
Freight, FedEx .............................................................................................................................. 7
Call 1.866.393.4585
Freight Packaging Resources (LTL) ..................................................................................... 14–15
Online: fedex.com/packagingfreight
Freight Priority (LTL) ..................................................................................................................... 7
Freight Services, International ................................................................................................ 8–9
See also Custom Critical; Express Freight Services, International; Freight, FedEx;
Trade Networks
Freight Services, U.S. .............................................................................................................. 6–7
See also Custom Critical; Express Freight Services, U.S.; Freight, FedEx; Trade Networks
Fuel Surcharge ..................................................................................................... 59, 61, 114, 123
Fuel Surcharge (Terms and Conditions) ......................................................... 139, 154, 168, 182
G
Global Returns ........................................................................................................................... 10
Global Trade Manager ................................................................................................................ 9
Golf Bags and Clubs, Packaging for ......................................................................................... 15
Ground (U.S.)
Rates ......................................................................................................................... 106–111
Ground Alternate Address Pickup .................................................................................. 113, 122
Ground Barcode Labels ............................................................................................................. 16
Ground Call Tag
Description .......................................................................................................................... 10
Ground C.O.D.
Description .......................................................................................................................... 12
Ground COLLECT ....................................................................................................................... 19
Ground Declared Value Shipment Form ................................................................................... 16
Ground Documentation ............................................................................................................. 16
Ground Electronic C.O.D. (E.C.O.D.)
Description .......................................................................................................................... 12
190
Contents E
Services E
Rates E
Terms E
Index E
Index
G (cont.)
Ground, International Service to Canada
Documentation ................................................................................................................... 16
Rates ................................................................................................................................. 112
Zones ................................................................................................................................... 28
Ground International Shipment Label ...................................................................................... 16
Ground Multiweight .................................................................................................. 3, 5, 56, 125
Ground On-Call Pickup Charge ....................................................................................... 113, 124
Ground Package Returns Program ............................................................................................ 10
Ground Services, U.S.
Documentation ................................................................................................................... 16
Hazardous Materials .......................................................................................... 13, 113, 124
Rates ......................................................................................................................... 106–111
See also SmartPost
Ground Tariff .................................................................................................................... 161–176
See also Express Terms and Conditions; SameDay City Tariff
Ground Unauthorized Package Charge ........................................................................... 114, 124
Ground Weekly Pickup Fee ............................................................................................. 113, 124
Guarantee, Money-Back ............................................................................................................. 3
Guarantee, Money-Back (Terms and Conditions) .................................................. 140, 155, 171
Indirect Signature Required .............................................................................................. 11, 122
Industry Solutions ..................................................................................................................... 12
Inside Delivery Charge .................................................................................................... 113, 124
Inside Pickup Charge ....................................................................................................... 113, 124
InSight (Tracking) ....................................................................................................................... 18
Inspection of Shipments (Terms and Conditions) ................................. 139, 154, 169, 175, 182
International Air Waybill ........................................................................................................... 16
International Air Waybill, Expanded Service ........................................................................... 16
International Airport-to-Airport .................................................................................................. 8
International Broker Select
Description .......................................................................................................................... 12
Documentation ................................................................................................................... 16
International Controlled Export
Description .......................................................................................................................... 12
International Destinations By Service
International Economy, International First and International Priority ........................ 24–26
International Economy Freight and International Priority Freight .................................... 27
International Direct Economy Ocean .......................................................................................... 9
International Direct Priority Ocean ............................................................................................. 9
International DirectDistribution: Air and Ocean ........................................................................ 9
International DirectDistribution: Surface ................................................................................... 9
International Economy
Rates ............................................................................................................................. 65–98
Zones ....................................................................................................................... 24–26, 28
International Economy DirectDistribution .................................................................................. 9
International Economy Freight
Rates ......................................................................................................................... 103–104
Zones ............................................................................................................................. 27, 28
International Express Freight ...................................................................................................... 8
International First
Rates ........................................................................... 65–70, 72–74, 76, 78, 80–93, 95–98
Zones ....................................................................................................................... 24–26, 28
International Freight Services ................................................................................................. 8–9
See also Custom Critical; Express Freight Services, International; Freight, FedEx;
Trade Networks
International Ground to Canada
Documentation ................................................................................................................... 16
Rates ................................................................................................................................. 112
Zones ................................................................................................................................... 28
International MailService ........................................................................................................... 5
International Next Flight
Fees and Other Shipping Information ...................................................................... 100, 102
Rates ........................................................................................................................... 99–102
International Out-of-Delivery-Area Surcharge ............................................................... 114, 124
International Out-of-Pickup-Area Surcharge .................................................................. 114, 124
International Package Services .............................................................................................. 4–5
See also Express Package Services, International; Ground, International Service to Canada
H
Hand Carry Fee (International Next Flight) .................................................................... 100, 102
Hawaii
Ground and Home Delivery Rates ........................................................................... 109–111
One Rate Pricing ................................................................................................................. 63
Pickup or Delivery Fee (SameDay) ..................................................................................... 59
Hazardous Materials (Ground)
Description .......................................................................................................................... 13
Pickup Scheduling .............................................................................................................. 13
Online: fedex.com/hazardousmaterials
Call 1.800.GoFedEx 1.800.463.3339 and say “hazardous materials”
Hazardous Materials (Terms and Conditions) ................................................................ 169, 182
Healthcare Solutions ................................................................................................................. 12
High-Security Shipments, Custom Critical ................................................................................. 7
Hold and Ship Charge (SameDay) ...................................................................................... 59, 61
Hold at FedEx Location ............................................................................................................. 11
Holiday or Weekend Delivery Charge (International Next Flight) ................................. 100, 102
Holiday Pickup or Delivery Charge (SameDay) .................................................................. 59, 61
Home, Customize Delivery to a ................................................................................................ 11
Home Delivery
Convenient Delivery Options .............................................................................. 11, 113, 123
Rates ........................................................................................................ 106–107, 109–110
Home Delivery (Terms and Conditions) .................................................................................. 168
How to Pack ........................................................................................................................ 14–15
Online: fedex.com/packaging; fedex.com/packagingfreight
How to Track the Status of a Shipment ................................................................................... 18
I
IATA (023) Air Waybill ................................................................................................................. 8
IATA Neutral Air Waybill ............................................................................................................ 8
Import Rates (to the U.S.) .......................................................................... 83–98, 101–102, 104
191
Contents E
Services E
Rates E
Terms E
Index E
Index
I (cont.)
International Premium
Rates ................................................................................................................................. 105
Zones ................................................................................................................................. 105
International Priority
Rates ............................................................................................................................. 65–98
Zones ....................................................................................................................... 24–26, 28
International Priority DirectDistribution ..................................................................................... 9
International Priority DirectDistribution Freight ......................................................................... 9
International Priority Freight
Rates ......................................................................................................................... 103–104
Zones ............................................................................................................................. 27, 28
International Service Conditions (Terms and Conditions) ..................................................... 175
International Shipping Information ............................................................................................ 9
Invalid or Missing Account Number Fee ........................................................................ 114, 125
Invoice Processing ..................................................................................................................... 19
iPhone, FedEx Mobile for .......................................................................................................... 18
Money-Back Guarantee Policy (Terms and Conditions) ............................... 140, 155, 171, 184
Money Orders (Payment Option) .............................................................................................. 19
Multiple-Piece Shipments .............................................................................................. 114, 125
See also Multiweight, Express; Multiweight, Ground
Multiweight, Express .................................................................................................................. 7
U.S. Export Rates ................................................................................................................ 82
U.S. Import Rates ............................................................................................................... 98
U.S. Rates ..................................................................................................................... 56–57
Multiweight, Ground ................................................................................................. 3, 5, 56, 125
N
New Customer Information
Next Flight, International .............................................................................................. 4, 99–102
Next-Business-Day Delivery. See 1Day Freight; First Overnight; First Overnight Freight;
International First; Priority Overnight; Standard Overnight
Non-Waiver (Terms and Conditions) ............................................................. 133, 147, 162, 178
Northern Canada Surcharge ........................................................................................... 114, 126
O
Ocean Distribution ...................................................................................................................... 9
Ocean Freight Forwarding ........................................................................................................... 9
Office Print and Ship Centers ............................................................................................. 15, 17
Office Shipping Services ................................................................................................. 2, 60–61
OfficeMax Locations, ShipSite at ............................................................................................. 17
On Demand Care ............................................................................................................. 113, 123
On-Call Pickup Charge, Express ...................................................................................... 113, 121
On-Call Pickup Charge, Ground ...................................................................................... 113, 124
One Rate Pricing .................................................................................................................. 62–63
Online Account Management ................................................................................................... 19
Online Billing ............................................................................................................................. 19
Online Resources ........................................................................................................ Back Cover
Online: fedex.com
Opening an Account
Call 1.800.GoFedEx 1.800.463.3339 and say “new account setup”
Optional Service Fees ............................................................................................ 113, 115–128
Out-of-Delivery-Area Surcharge, International .............................................................. 114, 124
Out-of-Pickup-Area Surcharge, International ................................................................. 114, 124
Outside Delivery Area Pickup or Delivery Fee (SameDay) ...................................................... 59
Overnight Delivery. See 1Day Freight; First Overnight; First Overnight Freight;
International First; Priority Overnight; Standard Overnight
Oversize Charge .............................................................................................................. 114, 126
Oversize Package Charge (SameDay) ................................................................................. 59, 61
Oversize Packages (Terms and Conditions) ............................................................................ 141
Overview of Services ............................................................................................................ 2–19
Overweight Packages (Terms and Conditions) ....................................................................... 141
L
Labels
Creating Shipping Labels ................................................................................................... 16
Ground Barcode Labels ...................................................................................................... 16
International Ground Shipment Label ............................................................................... 16
LTL Freight ........................................................................................................................... 15
Mobile Shipping Labels ..................................................................................................... 18
Packing Tips ........................................................................................................................ 14
Return Shipping Labels ...................................................................................................... 10
Online: fedex.com/createlabels; fedex.com/returnsolutions
Laptop Computers, Packaging for ............................................................................................ 15
Legal-Size Envelope .................................................................................................................. 15
Less-Than-Truckload (LTL) Freight Delivery .................................................................... 7, 14–15
Letter-Size Envelope .................................................................................................................. 15
Liabilities Not Assumed (Terms and Conditions) .......................................... 139, 154, 169, 182
Limitations on Legal Actions (Terms and Conditions) .................................. 140, 155, 170, 184
Live Animals and Ornamental Marine Life (Terms and Conditions) ............................. 140, 155
Locations .................................................................................................................................... 17
LTL (Less-Than-Truckload) Freight Delivery .................................................................... 7, 14–15
Luggage, Packaging for ............................................................................................................. 15
M
MailService, International .......................................................................................................... 5
Manage Delivery ....................................................................................................... 11, 113, 121
Manage Your Account .............................................................................................................. 19
Online: fedex.com/accountmanagement
Metro Charge (SameDay) ......................................................................................................... 59
Metro Service Area Delivery Fee ................................................................................... 114, 125
Metro Service Area Pickup Fee ...................................................................................... 114, 125
Mexico
Express Freight Rates, U.S. Export .......................................................................... 103, 105
Express Freight Rates, U.S. Import .................................................................................. 104
Express Package Rates, U.S. Export ............................................................................ 69, 82
Express Package Rates, U.S. Import ............................................................................ 84, 98
Minimum Billable Weight for Express Packaging ......................................................... 114, 125
Missing or Invalid Account Number Fee ........................................................................ 114, 125
Mobile Devices, Tracking Shipments From .............................................................................. 18
Mobile Shipping ........................................................................................................................ 18
Money-Back Guarantee .............................................................................................................. 3
P
Package and Freight Pickup Fees
Express On-Call ......................................................................................................... 113, 121
Extended Service Area ............................................................................................. 114, 121
Ground Alternate Address ....................................................................................... 113, 122
Ground On-Call ......................................................................................................... 113, 124
Ground Weekly ......................................................................................................... 113, 124
Inside ......................................................................................................................... 113, 124
International Out-of-Pickup-Area ............................................................................. 114, 124
International Premium .............................................................................................. 113, 126
Metro Service Area .................................................................................................. 114, 125
Residential ................................................................................................................ 114, 127
Return ........................................................................................................................ 113, 127
SameDay ....................................................................................................................... 59, 61
Saturday .................................................................................................................... 113, 128
192
Contents E
Services E
Rates E
Terms E
Index E
Index
P (cont.)
Package Consolidators (Terms and Conditions) ..................................................... 141, 156, 172
Package Design and Testing Resources .................................................................................. 14
Package Dropoff ........................................................................................................................ 17
Package Pickup .......................................................................................................................... 11
Online: fedex.com/pickupanddropoff
See also Saturday Delivery or Pickup
Package Restrictions, Size and Weight (Terms and Conditions) .................................. 172, 185
Package Returns Program, Ground ........................................................................................... 10
Package Services, International ............................................................................................. 4–5
See also Express Package Services, International; Ground, International Service to Canada
Package Services, U.S. ........................................................................................................... 2–3
Online: fedex.com/uspackages
See also Express Package Services, U.S.; Ground Services, U.S.; Office Shipping Services
Package Size and Weight
Determination for Rate Calculation ................................................................................... 23
Limit ....................................................................................................................................... 2
Minimum Billable Weight for Express Packaging .................................................. 114, 125
Package Tracking/Tracing (Terms and Conditions) ................................................................ 157
Packaging and Marking (Terms and Conditions) .......................................... 141, 157, 172, 185
Packing Resources and Supplies ........................................................................................ 14–15
Online: fedex.com/packaging; fedex.com/packagingfreight
Packing Tips
LTL Freight ........................................................................................................................... 14
Packages ............................................................................................................................. 14
Padded Mailers ......................................................................................................................... 15
Paks ............................................................................................................................................ 15
Pallet Size and Weight
Determination for Rate Calculation ................................................................................... 23
Limit ....................................................................................................................................... 8
Payer Rebilling Fee .......................................................................................................... 114, 126
Payment and Invoicing Options ................................................................................................ 19
Peanuts, Packing ....................................................................................................................... 14
Perishables (Terms and Conditions) ............................................................................... 142, 157
Pharmaceuticals (Terms and Conditions) ...................................................... 142, 157, 173, 185
Phone Numbers ........................................................................................................... Back Cover
Pickup ......................................................................................................................................... 11
Pickup and Delivery (Terms and Conditions) ................................................. 142, 157, 173, 185
Pickup and Delivery Reattempt Charge (SameDay) .......................................................... 59, 61
Pickup Attempt Charge (SameDay) .......................................................................................... 61
Pickup Fees
Express On-Call ......................................................................................................... 113, 121
Extended Service Area ............................................................................................. 114, 121
Ground Alternate Address ....................................................................................... 113, 122
Ground On-Call ......................................................................................................... 113, 124
Ground Weekly ......................................................................................................... 113, 124
Inside ......................................................................................................................... 113, 124
International Out-of-Pickup-Area ............................................................................. 114, 124
International Premium .............................................................................................. 113, 126
Metro Service Area .................................................................................................. 114, 125
Residential ................................................................................................................ 114, 127
Return ........................................................................................................................ 113, 127
SameDay ....................................................................................................................... 59, 61
Saturday .................................................................................................................... 113, 128
Plants and Plant Materials (Terms and Conditions) .............................................. 142, 173, 185
P.O.D. .......................................................................................................................... 12, 113, 128
Post Office Box Addresses (Terms and Conditions) ............................................................... 158
Postal Codes and Telephone Numbers (Terms and Conditions) ........................................... 175
Premium, International
Rates ................................................................................................................................. 105
Zones ................................................................................................................................. 105
Prepare Your Shipment ....................................................................................................... 14–17
Pricing ................................................................................................................................ 20–128
Print Online ................................................................................................................................ 17
Print Return Label
Description .......................................................................................................................... 10
Printing Services ........................................................................................................................ 17
Priority Overnight
Rates ............................................................................................................................. 29–57
Priority Services. See International Priority; International Priority Freight; Priority Overnight
Prohibited Items (Terms and Conditions) .............................................. 142, 158, 173, 175, 186
Proof of Delivery (P.O.D.) ........................................................................................... 12, 113, 128
Proof of Delivery (Terms and Conditions) ............................................................... 143, 174, 186
Proof of Performance, Verbal (Terms and Conditions) ........................................................... 159
Proof of Performance, Written (Terms and Conditions) ........................................................ 159
Puerto Rico
Express Freight Rates ....................................................................................................... 103
R
Rate Changes in 2016 ............................................................................................................... 22
Rate Information, How to Access ...................................................................................... 21–22
Rate Quotations (Terms and Conditions) ....................................................... 143, 159, 174, 186
Rate Tools at fedex.com
Online: fedex.com/ratefinder
Rates
Express Freight, U.S. .......................................................................................................... 64
Express Freight, U.S. Export ..................................................................................... 103, 105
Express Freight, U.S. Import ............................................................................................. 104
Express Package, U.S. ..................................................................................... 29–59, 62–63
Express Package, U.S. Export ....................................................................... 65–82, 99–100
Express Package, U.S. Import ..................................................................... 83–98, 101–102
Ground (U.S.) and Home Delivery ............................................................................ 106–111
How to Calculate ................................................................................................................ 23
International Ground to Canada ...................................................................................... 112
Multiweight ..................................................................................................... 56–57, 82, 98
One Rate ....................................................................................................................... 62–63
Retail ............................................................................................................................... 1, 23
SameDay Services ........................................................................................................ 58–61
Recycling .................................................................................................................................... 15
Refusal or Rejection of Shipments (Terms and Conditions) ......................... 143, 159, 174, 186
Reroute a Shipment .................................................................................................. 11, 113, 121
Reroute of Shipment Fee ................................................................................................ 113, 126
Residential Delivery Charge ........................................................................................... 114, 127
Residential Delivery Charge (SameDay) .................................................................................. 61
Residential Delivery Management ........................................................................... 11, 113, 121
Residential Delivery Options via Ground ................................................................................... 3
Residential Pickup Charge .............................................................................................. 114, 127
Restrictions (Terms and Conditions) ....................................................................................... 159
Retail Rates ........................................................................................................................... 1, 23
Online: fedex.com/ratefinder
Return and Import Shipping Options (Terms and Conditions) ....................................... 159, 176
Return Options (Terms and Conditions) .................................................................. 143, 174, 186
Return Pickup ................................................................................................................... 113, 127
Return Shipping Solutions ........................................................................................................ 10
Online: fedex.com/returnsolutions
193
Contents E
Services E
Rates E
Terms E
Index E
Index
R (cont.)
Routing and Rerouting (Terms and Conditions) ..................................................... 143, 159, 187
Rural Surcharges (Terms and Conditions) .............................................................................. 176
Rush Delivery. See Custom Critical; International Next Flight; SameDay;
Signature Releases (Terms and Conditions) .................................................................. 143, 187
Size and Weight. See Package Size and Weight; Pallet Size and Weight
SmartPost .................................................................................................................................... 3
SmartPost Returns .................................................................................................................... 10
Special Customs Clearance Fee (International Next Flight) ......................................... 100, 102
Special Handling Services ........................................................................................................ 12
Special Options ................................................................................................................... 11–12
Stamps, FedEx ........................................................................................................................... 10
Standard Overnight
Rates ............................................................................................................................. 29–57
Sunday Delivery or Pickup Charge (SameDay) .................................................................. 59, 61
Supplies ..................................................................................................................................... 15
Online: fedex.com
Call 1.800.GoFedEx 1.800.463.3339 and say “order shipping supplies”
Supply Chain Management ...................................................................................................... 12
Surcharge Changes in 2016 ...................................................................................................... 22
Surcharges .......................................................................................... 59, 61, 100, 102, 113–128
Surface Distribution Service ....................................................................................................... 9
Surface Expedite ......................................................................................................................... 7
Sustainability ............................................................................................................................. 15
S
SameDay
Rates ................................................................................................................................... 58
Special Handling Fees and Other Charges ........................................................................ 59
SameDay City
Rates ................................................................................................................................... 60
SameDay City Tariff ........................................................................................................ 177–187
See also Express Terms and Conditions; Ground Tariff
Same-Day Delivery. See Custom Critical; International Next Flight; SameDay;
SameDay Freight
Rates ................................................................................................................................... 58
Same-Day Return to Sender (Terms and Conditions) ............................................................ 187
Saturday Delivery or Pickup
Applicable Services and Fees .......................................................................... 113, 127, 128
Description .......................................................................................................................... 11
Saturday Delivery or Pickup Charge (SameDay) ......................................................... 59, 61
Scheduling a Pickup .................................................................................................................. 11
Scope of Tariff (Terms and Conditions) .................................................................................. 162
Service Areas (Terms and Conditions) ........................................................................... 143, 187
Service, Choose a .................................................................................................................. 2–10
Service Guide
Online: fedex.com/serviceguide
Ship Dangerous Goods and Hazardous Materials .................................................................. 13
Ship Manager at fedex.com ..................................................................................................... 16
Ship Manager Lite ..................................................................................................................... 16
ShipCenter Locations ................................................................................................................ 17
Shipment-Status Tracking ......................................................................................................... 18
Online: fedex.com/tracking
Shipper Warranty (Terms and Conditions) ............................................................................. 176
Shipping Labels
Creating Shipping Labels ................................................................................................... 16
Ground Barcode Labels ...................................................................................................... 16
International Ground Shipment Label ............................................................................... 16
LTL Freight ........................................................................................................................... 15
Mobile Shipping Labels ..................................................................................................... 18
Packing Tips ........................................................................................................................ 14
Return Shipping Labels ...................................................................................................... 10
Online: fedex.com/createlabels; fedex.com/returnsolutions
Shipping Locations .................................................................................................................... 17
Shipping Supplies ..................................................................................................................... 15
Online: fedex.com
Call 1.800.GoFedEx 1.800.463.3339 and say “order shipping supplies”
ShipSite at OfficeMax Locations .............................................................................................. 17
Signature Options
Applicable Services and Fees ............................................................................ 61, 113, 122
Description .......................................................................................................................... 11
Signature Proof of Delivery
Description .......................................................................................................................... 12
T
Tablet Computers, Packaging for .............................................................................................. 15
Tags
ExpressTag .......................................................................................................... 10, 113, 122
Ground Call Tag .................................................................................................. 10, 113, 122
Tape (Packing) ...................................................................................................................... 14, 15
Tariff, FedEx Ground ........................................................................................................ 161–176
See also Express Terms and Conditions; SameDay City Tariff
Tariff, FedEx SameDay City ............................................................................................. 177–187
See also Express Terms and Conditions; Ground Tariff
Taxes and Duties ............................................................................................................. 114, 120
Telecommunications Device for the Deaf
Call 1.800.238.4461
Temperature-Control Services .................................................................................................. 12
Temperature-Sensitive Shipments, Custom Critical .................................................................. 7
Terms and Conditions, Express
International .............................................................................................................. 145–160
U.S. ............................................................................................................................ 131–144
See also Ground Tariff; SameDay City Tariff
Terms and Conditions at fedex.com
Online: fedex.com/us/terms
Tobacco and Tobacco Products (Terms and Conditions) ........................................ 144, 174, 187
Tracking ...................................................................................................................................... 18
Online: fedex.com/tracking
Trade Networks ........................................................................................................................... 9
Call 1.800.249.2953
Training, Shipping Dangerous Goods or Hazardous Materials ............................................... 13
U
Undeliverable Shipments (Terms and Conditions) ................................ 144, 160, 174, 176, 187
Urgent Delivery. See Custom Critical; International Next Flight; SameDay;
URLs ............................................................................................................................. Back Cover
US Airbill, Express Freight ........................................................................................................ 16
US Airbill, Express Package ...................................................................................................... 16
194
Contents E
Services E
Rates E
Terms E
Index E
Index
U (cont.)
U.S. Freight Services ............................................................................................................... 6–7
See also Custom Critical; Express Freight Services, U.S.; Freight, FedEx; T

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