pdf - Land Transport Authority

Transcription

It’s all
about...
Annual Report 2010/2011
Table of
Contents
14 Chairman’s Statement
15 Chief Executive’s Message
16 Board Members
20 Senior Management
24 Organisation Chart
26 Connectivity
36 Mobility
48 Innovation
58 Partnership
66 Resilience
71 LTA Subsidiaries
76 Major Contracts Awarded in FY10/11
84 Major Contracts to be Awarded in FY11/12
88 Awards Won in FY10/11
90 Significant Events
92 Financial Review
Vision:
A people-centred land transport system.
Mission:
To provide an efficient and cost-effective
land transport system for different needs.
Strategic thrusts:
• Make public transport a choice mode
• Optimise road network and enhance
its accessibility
• Excel in service quality
• Create value and instill pride in our work
...you.
Our fundamental goal is to improve land travel for you.
The new MRT lines that we build, the new expressways
that we construct, the old roads that we widen and the
new traffic information systems that we create, these
are all geared towards getting you to your destination
as quickly, as pleasantly and as safely as possible.
...connectivity.
We strive to provide a seamless travel
experience on the public transport
system. We want to ensure you
are connected to your goals,
your aspirations and your lifestyle.
Land Transport Authority Annual Report 2010/2011
03
...mobility.
We are constantly improving the
road network to provide smooth
and pleasant journeys for you and
your family.
05
...innovation.
Our priority is to leverage
technology and international best
practices to make your commute
safe, convenient and hassle-free.
07
...partnership.
We work hand-in-hand with our partners
to develop a land transport system that
everyone can be proud of.
09
...resilience.
We are committed to developing the
skills and capabilities of our people to
create an organisation that is resilient
and focused on meeting your needs.
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12
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14
Chairman’s
Statement
Singapore faces unique challenges.
We are a small country so we have
limited space to expand our roads
to meet the demand from our
increasing population. The logical
way for our city-state to accommodate
the diverse needs of the people is
to invest heavily in public transport.
That is why the government has
invested $20 billion in Singapore’s
existing rail network and is committed
to spending another $60 billion over
the next ten years to double our rail
network. Making public transport
a choice mode of transport is
the only way we can keep
everyone moving efficiently.
For the year in review, the Government
spent $4.3 billion on Singapore’s land
transport system. This is higher than
the $3.9 billion that was collected
from land transport-related revenue,
all of which goes towards
a consolidated fund for various
government expenditures,
including for public transport.
As part of our effort to improve public
transport, we opened two stages of
the Circle Line last year, bringing
greater connectivity to people living
in the north and north-eastern part
of Singapore. The rest of the Circle
Line will open in October this year,
and will create faster and better links
around the island. We also completed
the Jurong East Modification Project
which has already eased overcrowding
and provided increased capacity
at the Jurong East station.
Apart from major infrastructural
additions, we are doing a host
of other things such as providing
barrier-free access to MRT stations
and bus stops, providing safety
bollards at bus stops, building
integrated transport hubs such
as the ones in Serangoon and
Clementi, making buses wheelchairaccessible and improving bus routes
as the central bus route planner.
Some projects are large-scale
in nature while others are ongoing
with incremental improvements.
Whichever the case, the LTA
is committed to improving the land
transport system in every way possible,
both big and small, so public transport
becomes a choice mode of travel.
I would like to thank the LTA Board
Members, management and staff
for their support and commitment.
I am proud of what we have collectively
achieved and enthusiastic about what
we have to offer in the years ahead.
Michael Lim
Chairman
15
Chief Executive’s
Message
These are exciting times. Within a decade, our rail network will double in length. In fact, we are
opening a new stretch every year. In this past year, besides the
completion of the two major stages of the Circle Line, we completed the
Jurong East Modification project which
saw a new platform added at the
Jurong East Interchange Station. More trains will arrive by the end of this year to further reduce congestion
in carriages, and to shorten the wait
between arrivals. These projects will
improve connectivity and provide
greater capacity in our rail network.
At the same time, we are developing
significant road projects to expand
capacity and speed up travel.
We have been widening and improving
major roads such as the Central
Expressway and Woodsville
Interchange. We are building new
expressways too. The tenth one, the Marina Coastal Expressway, will
become operational by 2013 while the
eleventh, the North-South Expressway,
is now in the early stages of
development. These projects will
significantly reduce travel times and
improve connectivity within Singapore.
In addition, we have taken steps to make public transport fares more
equitable through the introduction of Distance Fares. This fare system
sees passengers charged according to distance travelled and removes
transfer penalties.
We have been working on putting more information into the hands of drivers and commuters so they can avoid traffic jams and travel more conveniently. Our mobile website, MyTransport.SG, is one of the many new enablers that gives commuters access to transport information, so they can decide what mode of travel to use when they plan their journeys.
Going forward, as we actively
implement various projects and
improvements to our transport system around Singapore, LTA aims to work in closer partnership with
various stakeholders in our community.
LTA cannot do it alone. To succeed in creating an excellent public transport
system, we will need the support of everyone who has a stake in
Singapore — whether you are a commuter, motorist, cyclist,
or pedestrian. Together, we can transform our land transport system,
so that it serves you, and your family
and friends, even better.
Chew Hock Yong
Chief Executive
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Board
Members
04
02
01
03
01
02
03
04
07
05
06
05
06
07
08
08
Top: (from left to right) Loh Khum Yean, Michael Lim (Chairman), Professor Yong Kwet Yew, Philip Lee.
Bottom: (from left to right) Michael Koh, Associate Professor Fatimah Lateef, Dr Wu Shen Kong, Richard Magnus.
Michael Lim, Chairman
Chairman of the Land Transport
Authority and Nomura Singapore
Limited, Mr Michael Lim has recently
been appointed as a Director of
Nomura Holdings Inc., Japan. He is a Chartered Accountant by profession, having spent a large part of his career at Pricewaterhouse
Coopers Singapore, where he retired as Executive Chairman.
He is a Board Member of PSA
International Pte Ltd and Olam
International Limited. In addition, Mr Lim serves as a member of the
Public Service Commission and the Legal Service Commission.
LOH KHUM YEAN
Loh Khum Yean was appointed
Permanent Secretary of the Ministry of Manpower on 1 October 2009. He is responsible for formulating
strategies and policies to enable the
development of a globally competitive
workforce and progressive workplaces,
for a cohesive society and a secure
economic future for all Singaporeans.
PROFESSOR YONG KWET YEW
Professor Yong Kwet Yew is Professor
of Civil Engineering and Vice-President
at the National University of Singapore.
He is Chairman of the Association of
Geotechnical Societies in Southeast
Asia and also chairs several
government advisory committees and professional committees. He is a Fellow of the Institution of Engineers and an Accredited
Adjudicator at the Singapore Mediation
Centre. He has served as a consultant
to government agencies as well as local
and international companies on over 100 major construction projects in Singapore and the region. Prof Yong is also the Non-Executive
Chairman of BBR Holdings (S) Ltd and Tritech Group Ltd.
PHILIP LEE
Philip Lee has a broad range of banking
experience, and is JPMorgan’s Chief
Executive Officer of Investment Banking
for Southeast Asia and also the Senior
Country Officer of its Singapore
operation. In his 20 years of banking experience, Mr Lee has worked in Singapore, Hong Kong and New York.
MICHAEL KOH
Michael Koh was appointed CEO of the National Heritage Board in September 2006. He has 18 prior
years of experience in Urban Planning
and Design, and Physical Planning at the Urban Redevelopment Authority.
He is a Board Member of the Malay
Heritage Foundation, the National Art
Gallery, Singapore and the Civil Service
College. He is also a member of the
URA Conservation Advisory Panel.
ASSOCiate PROFessor
FATIMAH LATEEF
Associate Professor Fatimah Lateef is a senior consultant emergency
physician at Singapore General
Hospital (SGH). She specialises in Emergency Cardiovascular/
Neurovascular Care and Prehospital
Care Medicine. She is also the Director
of Undergraduate Training in Emergency
Medicine as well as a Senior Clinical
Lecturer at the Yong Loo Lin School 17
of Medicine, National University of Singapore (NUS). Associate
Professor Fatimah is also the Director
of First Aid Training at the Life Support
Training Centre at SGH and she sits on the National Resuscitation Council, Singapore.
Associate Professor Fatimah is well
versed in disaster management/risk
management and has led many
humanitarian missions to disaster
stricken zones. Some of her awards
include Women for Peace (SOKA
association), The Outstanding Young Persons of Singapore 2006 and of The World (2006). She is also a Member of Parliament for Marine
Parade Group Representation
Constituency.
DR WU SHEN KONG
Dr Wu Shen Kong was the President of BP Companies in Singapore and Thailand until his retirement in December 2006 after more than 35 years of service. He is also a Board Member of Tuas Power Ltd.
RICHARD MAGNUS
Senior Judge (retired) Richard Magnus
has a distinguished legal and public
service career in Singapore. In a February 2007 publication by the World Bank on Judiciary-Led
Reforms in Singapore, he was singled
out as a key architect of Singapore’s
successful judicial reforms. He was
conferred the Public Administration
Medal Gold (Bar) in 2003 and the
Meritorious Service Medal in 2009 by the Government of Singapore for his sterling contributions.
18
Board
Members
09
11
10
12
13
14
Top: (from left to right) Chew Hock Yong, Poh Say Teck, Greg Seow
Bottom: (from left to right) Alwi Hafiz, Chua Lee Hoong, Lim Eng Hwee, Seng Han Thong
15
He now holds several appointments
that include Member of the Singapore
Public Service Commission, Chairman
of the Casino Regulatory Authority,
Chairman of the Public Guardian Board,
Chairman of the Political Films Advisory
Committee, Chairman of the Bioethics
Advisory Committee, Chairman of
Temasek Cares CLG, Independent
Board Member of Capital Mall Trust and Changi Airport Group. He sits as a Member of the Appeal Advisory Panel, MAS. He is also Singapore’s
Representative to the ASEAN
Intergovernmental Commission on Human Rights.
Chew Hock Yong
Chew Hock Yong was appointed Chief
Executive of the Land Transport
Authority in September 2010. He is currently a Board Member of
International Enterprise Singapore and the Singapore Indoor Stadium
Ticketing Company. In addition, he is the Chairman of MSI Global Ltd,
Chairman of CrimsonLogic Pte Ltd, and Member of the National Council
Against Drug Abuse.
Mr Chew has held appointments in the Ministry of Defence, the Ministry of Communications, the Ministry of
Home Affairs, the Ministry of Finance,
and the Ministry of Community
Development, Youth & Sports.
POH SAY TECK
A veteran journalist with more than 30 years of experience in journalism,
Poh Say Teck is the Business Editor of Singapore’s leading Chinese
newspaper, Lianhe Zaobao.
19
GREG SEOW
LIM ENG HWEE
Greg Seow is Chairman of AMP Capital
Investors (Singapore), and is an
independent, non-executive director at Wheelock Properties (Singapore)
Limited. He is concurrently President of the Council for Estate Agencies,
serves on the board of the Central
Provident Fund and is Chairman of its
investment committee, and is a director
of Intregen Holdings, Singapore.
Lim Eng Hwee is the Chief Planner &
Deputy Chief Executive Officer of the
Urban Redevelopment Authority. As an urban planner, Mr Lim has
extensive experience in strategic and local planning, implementation of land use policies and development
initiatives. He has also served in the
Ministry of National Development and the Ministry of Trade and Industry,
overseeing urban development and economic development policies and initiatives.
ALWI HAFIZ
Alwi Hafiz has been in the Professional
Services, Consulting and information
technology industry for more than 20
years. Graduating from the National
University of Singapore with first class
honours in Electrical Engineering, he started his career with Booz-Allen & Hamilton before joining HewlettPackard where he held various
engineering and business leadership
roles. Alwi is currently ASEAN Managing
Director for the BSI Group. Alwi also
serves on the MENDAKI board and the Board of Trustees of Nanyang
Technological University.
CHUA LEE HOONG
Chua Lee Hoong was with the civil
service for 10 years before joining
Singapore Press Holdings as a journalist in 1995. She is currently
Political Editor of The Straits Times,
Singapore’s biggest English language
newspaper. She is also a member of the REACH Supervisory Panel and a member of the Promote Mandarin Council.
SENG HAN THONG
Seng Han Thong is the Member of Parliament (MP) for Ang Mo Kio
Group Representation Constituency. He has served as a member of the
Government Parliamentary Committee
(GPC) for Transport since 2003.
Concurrent to serving as an MP, Mr Seng is the NTUC’s Assistant
Secretary-General. He is also the Advisor to the National Taxi
Association, Amalgamated Union of Statutory Board Employees, Public
Utilities Board Employees’ Union and Singapore Interpreters &
Translators’ Union.
Mr Seng also sits on the boards of NTUC Media Co-Operative Ltd and
the Singapore Chinese Orchestra.
20
Senior
Management
01
02
05
06
03
04
01/ FREDERICK WONG
Group Director, Safety & Contracts
02/ LIM BOK NGAM
Deputy Chief Executive,
Infrastructure & Development
03/ TAMMIE LOKE
Group Director, Corporate
Communications
04/ CHUA CHONG KHENG
Group Director, Rail (Thomson &
Existing Lines)
05/ DR CHIN KIAN KEONG
Group Director, Road Operations
& Community Partnership;
Transportation & Ticketing
Technology
06/ LEONG KWOK WENG
Deputy Group Director,
Innovation & InfoComm
Technology; Engineering
[Deputy Group Director,
Engineering; Rail (Thomson &
Existing Lines) from 1 April 2011]
10
11
07
09
08
07/ ALICE TAN
Group Director, Corporate Services
08/ YEO TECK GUAN
Deputy Group Director, Vehicle &
Transit Licensing
09/ MARIA CHOY
Group Director, Special Duties
10/ CHEW HOCK YONG
Chief Executive
11/ PAUL FOK
Group Director, Engineering
21
22
Senior
Management
12
14
16
13
15
12/ LEONG KOK HOONG
Safety & Contracts
13/ LINA LIM
Policy & Planning
14/ SIM WEE MENG
Group Director, Rail (Circle &
Downtown Lines)
15/ COLIN LIM
Group Director, Vehicle &
Transit Licensing
16/ YAO CHUAN SAM
Road Operations &
Community Partnership
17
23
20
18
21
19
17/ LEW YII DER
Group Director, Corporate
Planning & Research
18/ NG KEE NAM
Deputy Group Director, Rail
(Circle & Downtown Lines)
19/ ROSINA HOWE
Group Director, Innovation &
InfoComm Technology
20/ JEREMY YAP
Group Director, Policy & Planning
21/ YAP CHENG CHWEE
Group Director, Road Projects
24
Organisation
Chart
Chairman
Michael Lim
Director
Internal Audit
Chee Huey Mien
Chief Executive
Chew Hock Yong
Deputy Chief Executive
Infrastructure &
Development
Lim Bok Ngam
Group Director
Group Director
Group Director
Group Director
Group Director
Group Director
Group Director
Engineering
Rail (Thomson &
Existing Lines)
Rail (Circle &
Downtown Lines)
Road Projects
Sim Wee
Meng
Road Operations
& Community
Partnership
Safety &
Contracts
Chua Chong
Kheng
Transportation &
Ticketing
Technology
Dr Chin
Kian Keong
Dr Chin
Kian Keong
Paul Fok
Yap Cheng
Chwee
Frederick
Wong
Deputy Chief Executive
Policy, Planning &
Corporate
Vacant
Corporate Secretary
Tang-Yeong Pui
Cheng
Group Director
Group Director
Group Director
Group Director
Group Director
Group Director
Group Director
Policy & Planning
Corporate
Planning &
Research
Corporate
Communications
Corporate
Services
Innovation &
InfoComm
Technology
Vehicle & Transit
Licensing
Special Duties
Jeremy Yap
Lew Yii Der
Tammie Loke Alice Tan
Rosina Howe
Colin Lim
Maria Choy
25
26
Connectivity
Our public transport network links
you to your work and your home,
to your friends and your family.
76 new trains
76 new trains will be injected into the entire rail system
in Singapore by 2016.
4,591 bus stops
There are a total of 4,591 public bus stops situated all
around the island.
200,000 residents 178 km
200,000 residents’ accessibility will be enhanced by the
opening of Circle Line Stages 4 and 5 in October 2011.
The total length of full-day bus lanes and normal bus
lanes is 178 km islandwide.
Mass Rapid Transit (MRT) System (Cumulative Statistics)
1996 (North-South Line, East-West Line, Woodlands Extension) 2012 (Circle Line Extension)
48 Stations
99 Stations
148.9 km
83 km
2005 (Dover Station, Changi Airport Extension, North-East Line) 2013 (Downtown Line Stage 1)
67 Stations
105 Stations
109.4 km
153.2 km
2009 (Boon Lay Extension, Circle Line Stage 3)
2014 (North-South Line Extension)
74 Stations
106 Stations
118.9 km
154.2 km
2010 (Circle Line Stages 1 & 2)
2015 (Downtown Line Stage 2)
118 Stations
85 Stations
129.9 km
170.8 km
2011 (Circle Line Stages 4 & 5)
2016 (Tuas West Extension)
122 Stations
97 Stations
146.5 km
178.3 km
Light Rapid Transit (LRT) System (Cumulative Statistics)
1999 (Bukit Panjang LRT)
14 Stations
7.8 km
2003
(Sengkang LRT)
28 Stations
18.5 km
2005 (Punggol LRT)
43 Stations
28.8 km
27
28
Connectivity
Singapore has one of the best public transport networks in the world.
The combination of an extensive bus
network and a large, and expanding,
rail network ensures that people here
can rely on a reliable and convenient
transport system.
Each day, the public transport network carries millions of people. On weekdays, it carries the office
worker to the Central Business District,
the student to her secondary school
nearby and the worker to his factory in the industrial estate. On weekends,
the same network carries shoppers to Orchard Road, brings families to the beach and drops partygoers off at the club.
One of the LTA’s highest priorities is to upgrade the existing public transport
infrastructure in order to cater to the
increase in demand. However,
increasing the capacity and improving
the quality of Singapore’s public
transport infrastructure cannot be done overnight. The LTA is working on a number of projects, both in the
short-term as well as the medium – and long-term to add more capacity.
The Circle Line comes on line
The Circle Line (CCL) is a significant
part of Singapore’s growing rail system.
When Circle Line Stages 4 and 5 are
completed, the 33.3 km-long orbital
line will have 28 operating stations and will link all the existing Mass Rapid Transit (MRT) lines, enhancing
connectivity and providing essential
connection to the city.
The CCL was built in various stages.
The first stage, CCL Stage 3, opened
for revenue service on 28 May 2009. In 17 April 2010, the LTA opened
another stretch of the Circle Line. This 11 km stretch (CCL Stages 1 and 2) is made up of 11 stations –
Dhoby Ghaut, Bras Basah, Esplanade,
Promenade, Nicoll Highway, Stadium,
Mountbatten, Dakota, Paya Lebar,
MacPherson and Tai Seng. This stretch connects with the CCL
stations between Bartley and
Marymount (CCL Stage 3), bringing the total number of operational stations on the Circle Line to 16.
With the enhanced connectivity from the CCL, commuters will be able
to enjoy time savings. For instance,
commuters travelling from Bishan to Changi can use the CCL to transfer
at the Paya Lebar Interchange Station
and connect to the existing East-West
Line. Similarly, passengers travelling
across the island can now bypass the busy City Hall and Raffles Place
interchanges with the new connections
created by the CCL.
The remaining two stages of the Circle Line (CCL Stages 4 and 5) will be operational on 8 October 2011. The expected daily ridership on the
entire CCL is about 400,000.
The LTA is also building the Circle Line
Extension. This will be a 2.3 km-long
line with two stations, Marina Bay and
Bayfront. The Circle Line Extension will link the Circle Line at Promenade
Station with the North-South Line at
Marina Bay Station. It will provide a fast
and convenient public transport service to the various residential, commercial
and recreation areas planned within
Marina Bay and the Central Business
District. Works are progressing well –
the Circle Line Extension is well on
schedule for revenue service in 2012.
29
Expanding capacity with the Jurong East
Modification Project
The Jurong East Modification Project
(JEMP) was one of the LTA’s key efforts
to improve rail capacity quickly through
the addition of a new platform and
tracks at Jurong East station. These improve the North-South and East-West Lines (NSEWL) by removing infrastructural constraints
at Jurong East and procuring additional
trains. The new platform will increase
carrying capacity of the NSEWL and
ease crowding. The new platform, which was opened on 27 May 2011
together with the addition of five new trains, is operational during peak hours on weekday mornings.
By December 2011, another 17 new
trains will be added. The two lines will then have 128 trains, expanding
the carrying capacity on those lines by 15 percent. The new platform at
Jurong East will also operate during
peak hours on weekday evenings. With this, commuters will see shorter
waiting times of just 2 to 3 minutes at the busiest stretches, compared to the current 2.5 to 4 minutes. Beyond this, 13 additional new trains will be delivered around 2014 to 2015 to further increase capacity for the NSWEL.
Apart from the new platform, the project also involved adding an additional entrance and a new
passenger drop-off point for commuters
working at the International Business
Park. A new set of fare gates was also
added at the station to provide a more
convenient and faster access to train
services via the new entrance.
30
During the year in review, different
divisions in the LTA worked very
closely to bring the new infrastructure
at Jurong East station into operation.
As Jurong East station is a very busy
and major interchange/terminal station,
all works on signals, communications
and control (SC&C) systems necessary
to integrate the new tracks with the
existing tracks had to be meticulously
planned and executed. High voltage
and direct current switchgears were
also replaced safely.
As part of the efforts to ensure work
completion and public/railway safety,
stretches of the East-West Line
(between Clementi and Jurong East)
and the North-South Line (between
Bukit Batok and Jurong East) had to be
closed during two weekends in
September 2010 for the turnout
installation works.
To minimise inconvenience, extensive
public engagement efforts were
necessary to raise commuters’
awareness to make alternative travel
plans for travel to the Jurong East area
or affected stations. Free bus bridging
services were also provided and
contingency plans were put in place
in case the installation works had
to continue into Monday. During the
two weekends, the temporary station
command centre and a Mobile
Operations Centre, together with
SMRT and transit police, helped
to achieve the timely completion
of the construction works, implement
an efficient bus-bridging operation
and uphold the safety and security
of commuters and transit system.
Due to careful planning and excellent
teamwork, the two closures had
minimal impact on commuters and road
traffic, and the new platform was able
to begin operations on schedule.
OTHER NEW MRT LINES
In the long term, Singapore will
increase its rail capacity considerably
because of the addition of new lines
such as the North-South Line
extension, the Downtown Line
and the Thomson Line.
Over the next six years, the LTA will
be opening a new section of rail every
year. The Circle Line extension to
Marina Bay will be opened in 2012,
the Downtown Line Stage 1 from Bugis
to Chinatown in 2013, the North-South
Line extension to Marina Pier in 2014,
the Downtown Line Stage 2 from Bugis
to Bukit Panjang in 2015, the Tuas
West Extension in 2016, and Downtown
Line Stage 3 from Chinatown to Expo
in 2017.
NORTH-SOUTH LINE EXTENSION
The North-South Line that currently
ends at the Marina Bay station will
be extended southwards to serve
the upcoming developments in the
southern Marina Bay area, such as
the new international cruise terminal
in Marina South. The North-South Line
extension (NSLe) is 1 km-long and fully
underground and consists of one
new station and associated tunnels.
Construction of the NSLe began
in December 2009 and is
currently underway.
Downtown Line
The Downtown Line (DTL) is another
major new line that is being built in
three stages and is projected to see a daily ridership of more than half a million when in full operation.
Downtown Line 1 will be about 4.3 km-long with six stations. Major
construction works started in mid-2007
and DTL1 is scheduled for completion
in 2013. It will link the Circle Line at
Promenade Station with the North-East
Line at Chinatown and Bugis Stations.
All the Systems and Services contracts
for DTL1 have been awarded and the
final design for the core systems for
DTL1 has been substantially
completed. The DTL train is now
undergoing prototype manufacturing
and testing in China and the first train
is likely to be delivered in the fourth
quarter of 2012.
Downtown Line 2 is a 16.6 km-long line
with one depot and 12 stations that will
run from Bugis to Bukit Panjang.
Scheduled for completion in 2015, it will relieve peak hour congestion in the Bukit Timah corridor, as well as on the East-West Line and increase accessibility to the CBD and Marina Bay.
Excavation works for the tunnel shafts
have started and excavation works for
the stations are scheduled to start in
the third quarter of 2011. All 19 tunnel
boring machines will be put to use
progressively from June 2011 onwards.
Downtown Line 3 is a 21 km route with 16 stations and will run from
Chinatown to Expo Stations. Scheduled for completion in 2017, it will relieve peak hour congestion in the eastern region part of Singapore,
as well as on the East-West Line and
increase accessibility to the CBD and
Marina Bay.
31
Ang Mo Kio all the way to Woodlands,
connecting estates such as Sin Ming,
Kebun Baru, Thomson and Kim Seng
which currently do not have a direct
MRT link.
All four Architectural / Engineering
tenders comprising 23 stations and
associated tunnel works were awarded
in January 2011. The Architectural /
Engineering contract for the depot was awarded in December 2010.
Tuas West Extension
The Tuas Extension is an extension to the East-West Line from Joo Koon
Station. It consists of the construction
of four new stations, a 26-hectare
depot and a 7.5 km viaduct track. A 4.5 km elevated road viaduct along
Pioneer Road is also part of the project.
The major civil tenders are on schedule
to be awarded progressively from
March 2011 to October 2011.
The Tuas West Extension is expected to serve about 100,000 commuters
daily when it is opened in 2016.
Thomson Line
The engineering design for the Tuas
Extension has been completed and the tenders for the construction works
will be called in 2011.
The Thomson Line will travel
northwards, through the Central
Business District and up through 32
The railway area has been gazetted and
the official public announcement of the
project was made in January 2011.
NEW RAIL FINANCING
FRAMEWORK
The LTA moved towards a new rail
financing framework in 2010.
The new framework will facilitate future
expansion of the rail network by
enabling future lines to be introduced
as long as the rail network as a whole
is viable. It will also inject greater
contestability among operators. Under
the new framework, LTA, instead of the
operator, will own the rail operating
assets. This means that LTA will be in
a position to make the decisions on
replacing existing trains and operating
assets, as well as investing in new
trains and operating assets to keep
pace with growing ridership demand.
The Rapid Transit Systems Act was
amended in 2010 to implement the
new financing framework and to
augment LTA’s regulatory powers
relating to integration, security and
continuity of railway operations.
The legislative amendments provide for
the collection of a licence charge and
the setting up of a Railway Sinking Fund
by the LTA. The DTL operator tender,
which was awarded to SBS Transit
Limited, is the first line to be tendered
out under the new framework.
IMPROVING BUS JOURNEYS
BY REDUCING PEAK-HOUR
CROWDEDNESS
The LTA and the public transport
operators, SBS Transit and SMRT
Buses, are continuously looking at
ways to improve the basic bus services.
Since the introduction of the quarterly
review of bus services process in June
2010, 40 improvements have been
made to 36 services as at March
2011. These measures include
additional buses, deploying higher
capacity buses (double-deck and bendy
buses), adding trips along sectors
where bus services have been
experiencing consistent heavy
ridership, and adjusting the bus
schedules to better match bus trips
with demand.
CENTRAL BUS PLANNING
Since 2009, the LTA has gradually
taken on the role of central bus planner
to seek input from the community on
possible improvements to the bus
network through extensive consultation
sessions. The LTA has been reviewing
the feedback and studying possible bus
route improvements together with the
bus operators.
As a result of this work, six bus route
changes have been implemented since
the beginning of 2011 and more will be
progressively rolled out. The benefits
range from providing better connectivity
to MRT stations, such as Service 410
that was diverted to Shunfu Road to
provide greater access to Marymount
MRT station and Shunfu market, to that
of making it more convenient for
the elderly to access bus services
in Marine Terrace through the
amendment of Service 76. The LTA will
continue to review the bus network
based on community needs and our
knowledge of future development plans,
and will continue to progressively
implement bus route changes that benefit as many commuters as possible.
stop at any one time. They will also
have bus arrival information panels to
enable commuters to better manage
their travel time.
Clementi and Serangoon
Integrated Hubs
The first bus stop that was upgraded
under this exercise was the bus stop
outside Blk 270 along Bukit Panjang
Road. The bus bay and bus stop shelter
were extended to accommodate five
normal 12-metre buses or three bendy
plus 1 normal bus. The extension has
allowed simultaneous passenger
boarding and alighting of more buses
with a resultant reduction in the dwell
time of the buses. A real-time bus
arrival information panel was also
installed and the upgrading of the bus
stop was completed in August 2010.
Integrated Public Transport Hubs, where air-conditioned bus
interchanges and MRT stations are co-located with shopping malls,
allow for more convenient transfers
between the transport nodes while also making it easier for commuters to do a little shopping before continuing on their journey.
The Serangoon Bus Interchange is targeted for opening in Sep 2011,
while the Clementi Bus Interchange will be opened in the later part of 2011.
Bus Hubs improve the bus
waiting experience
The LTA is planning to upgrade more
than 30 heavily-used bus stops to turn
them into “bus hubs”. These will have
longer bus bays and bus stop shelters
to allow more buses to call at the bus
With the encouraging results of the
upgraded bus stop at Bukit Panjang,
the LTA has identified more than 30
other heavily-used bus stops for such
upgrading. The LTA is currently
conducting feasibility studies and we target to complete the upgrading
works in the second half of 2012.
33
Bus Priority Scheme
The LTA aims to make public transport
a choice mode of travel. To do this, it is
important to speed up bus travel. One
of the ways to do this is the Mandatory
Give-Way to Buses Scheme which was
launched in 2008. The scheme
requires that all motorists give way to buses that are leaving bus bays.
The scheme has reduced the dwelling
time of buses by up to 70% with no
visible impact to main road traffic and
is positively received by the public and
bus commuters. Motorists are also
observed to adapt to the scheme
quickly.
To date, 202 Mandatory Give-Way to Buses Schemes have been
implemented island-wide.
To improve the travel experience on
buses, the LTA has also been looking
into other areas. This includes the
provision of bus shelters, the extension
of existing bus shelters and improved
footpath connections to facilitate
crossing between bus stops.
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IMPROVING ACCESSIBILITY
FOR EVERYONE
The LTA is committed to make public
transport accessible to all and
contribute to the development of
Singapore as an inclusive society.
It has made, and continues to make,
strenuous efforts to ensure that
everyone, able-bodied or not, can
use the MRT and bus system.
By end 2010, 19 out of 20 existing
MRT stations (NSL, EWL and NEL) were
modified to have additional barrier-free
access. 11 out of these 20 stations
were also retrofitted with lifts.
In addition, five Circle Line MRT
stations were also retrofitted with
lifts. Currently, all MRT stations have
at least one barrier-free entrance
inclusive of a lift. By the end of 2011,
seven in 10 MRT stations will have at
least two barrier-free access routes.
Apart from MRT stations, bus
interchanges and terminals are also
being made barrier-free. Woodlands
Bus Interchange had a lift added to it
last year. Out of a total of 20 bus
interchanges in Singapore, 17 will be
barrier-free by May 2011 while work on
the rest will be completed by early
2013.
The LTA also did a review of the
standard operating procedure for the
treatment of passengers in wheelchairs
onboard wheelchair-accessible public
buses. Passengers in wheelchairs now
have priority in boarding; they also
enjoy greater travel options as folded
wheelchairs are now allowed onboard
all buses. In addition, the LTA have
worked with bus operators to roll out
more wheelchair-accessible bus (WAB)
routes and buses. For FY09/10, it has
facilitated 28 new WAB routes. For
FY10/11, 9 more WAB routes have
been added, bringing the total number
of WAB routes to 88. Currently, about
41 percent of almost all 4,000 buses
are WABs.
Roads and road-related facilities
are also being upgraded. Under the
island-wide upgrading programme,
tactile guides have been installed at
footpaths near road crossings, bus
shelter seats have been shifted to
provide a wider space for the
wheelchair-bound and footpaths have
been widened and cleared to ensure
a minimum clear footpath of 1.2 m.
DISTANCE FARES
The LTA launched a new fare structure,
Distance Fares, on 3 July 2010. With
Distance Fares, commuters no longer
pay a penalty for making transfers.
Commuters travelling the same
distance will pay the same fare
for the same mode of public
transport, whether they make
direct or transfer journeys.
To help commuters understand how
much they would have to pay for their
journeys, the LTA set up a Distance
Fares Calculator which was officially
launched to the public on 16 June
2010 through the PublicTransport@SG
portal. The Distance Fares Calculator
gets an average of 5,600 page-views
daily. This complemented an extensive
publicity and outreach programme
undertaken by the LTA to educate the
public on this new fare system.
A nationwide review of the system was
conducted between August and October
2010. The review found that bus
commuters travelling between 68 pairs
of bus stops were affected by distance
discrepancies. To refund commuters
who had been overcharged as a result
of these discrepancies, a refund
exercise was carried out between 18
December 2010 and 17 June 2011.
Improving taxi services
Taxis play an important role in bridging
the public and private transport
sectors. As such, the LTA constantly
seeks to enhance the level of service in
the taxi industry to ensure that
commuters are well served. Last year,
the LTA reviewed the Quality of Service
(QoS) standards for taxi operators. The
LTA also published the results of the
QoS survey and Mystery Customer
Audit (MCA) to provide commuters with
more information on the service
performance of taxi companies.
In July 2010, the LTA introduced a
computer-based English assessment
for applicants of the Taxi Driver’s
Vocational Licence (TDVL). Licensed
taxi drivers holders must pass Reading,
Listening and Speaking modules. This
allows more objective and standardised
assessments and helps to increase the
professionalism in the industry.
35
The LTA has also made it easier for
commuters to hail taxis. Taxi signs
outside the CBD were improved to allow
commuters to identify taxi facilities as
well as to enable taxi operators to
effectively despatch their taxis for
passenger pick-up.
Selected taxi points within the CBD
were upgraded. Shelters were added at those points and seating and lighting
were installed to enable commuters to queue in comfort.
36
Mobility
The LTA is committed to growing and improving
Singapore’s road network.
3,377 km
538 bridges
22 km
450 signboards
The total length of roads in Singapore is 3,377 km,
about the same distance if you take a flight from
Singapore to Taipei.
There are 22 km of covered linkways all around
Singapore. They provide shelters above footpaths and
pedestrian overhead bridges to shield you from the
unpredictable weather in this tropical city state.
There are 538 pedestrian overhead bridges and
underpasses in Singapore to ensure that you are able
to cross the roads safely.
Over 450 Expressway Monitoring Advisory System (EMAS)
electronic signboards are found on expressways and major
arterial roads all around Singapore. These signboards
provide updates on traffic conditions for motorists
on-the-go.
37
Number of Traffic Lights
2006
2007
2008
2009
2010
(1,967)
(2,010)
(2,051)
(2,080)
(2,127)
Length of Roads
2006
2007
2008
2009
(3,262 km)
(3,297 km)
(3,325 km)
(3,355 km)
Number of Off-Peak Cars
2006
2007
2008
2009
2010
(24,413)
(33,983)
(42,208)
(47,224)
(50,040)
2010
(3,377 km)
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Mobility
Our road network and connectivity
contribute significantly to Singapore’s
success. Extensive, fast-flowing roads
connect people and facilitate commerce.
At the LTA, we are dedicated to making our road system even better by extending the road network,
improving existing roads, and reducing congestion.
Improvements to the Road Network
The LTA periodically improves the
capacity of key road links to allow the
road network to keep pace with the
needs of increasing population and
economic activity.
The widening of the Central Expressway
(CTE) is one of the most important road
widening projects currently being
carried out. The CTE serves as an
important strategic road link between
the city and the north and north-east
regions of Singapore. Currently, it is
operating at full capacity as it provides
access to towns such as Ang Mo Kio,
Hougang, Sengkang, Punggol, Yishun,
Sembawang and Woodlands.
The LTA began the CTE Widening
Project in 2008, and the second phase
has been underway since early 2009.
The second phase of this project is
progressing well. The main structural
works to widen seven existing flyovers
at Kampong Java, Moulmein, Whampoa,
Braddell, Ang Mo Kio South, Ang Mo
Kio Central, Ang Mo Kio North and the
bridge at Kallang River have been
completed. Six covered pedestrian
overhead bridges with ramps have been
already been completed, and opened to public. The construction of two new
flyovers between PIE and Braddell
Road, the widening to the bridge at
Kallang River, drainage facilities
construction, carriageway widening and
other ancillary works are on schedule
for completion by the end of 2011.
When the project is completed by the
end of 2011, motorists will benefit from
the increased traffic capacity on CTE
with four continuous lanes from Bukit
Timah Road to Yio Chu Kang Road. Two new flyovers between PIE and
Braddell Road will be constructed as
part of this project to further improve
traffic flow along the CTE and provide a smoother travel experience.
To minimise inconvenience to motorists, most of the heavy
construction activities were carried out
late at night. To mitigate construction
noise, temporary noise barriers were
installed along worksites close to
residential areas.
The LTA has also been improving other
parts of the road network in Singapore.
In October 2010, the LTA completed the widening of Eunos Link and Jalan
Eunos from Airport Road to Sims Ave.
The existing Eunos Link and Jalan
Eunos were upgraded from dual
three-lane roads to the current dual
four-lane roads.
In November 2010, the LTA completed
the widening of Changi Coast Road
from Tanah Merah Flyover to Tanah
Merah Coast Road. The dual two-lane
road was converted into a dual
39
three-lane road. Improvement works
were also made to the junction of
Changi Coast Road and Tanah Merah
Coast Road.
The widening of Pioneer Road North from Jurong West Ave 4 to the Ayer Rajah Expressway was also completed in November 2010,
increasing the capacity of Pioneer Road North from dual two-lanes to dual three-lanes. The additional
lanes have smoothened traffic flow
along Pioneer Road North and also
benefitted vehicles going in and out of Nanyang Technological University.
Earlier, in July 2010, the LTA completed
the widening of Tampines Ave 10 from
Tampines Ave 5 to Bartley Road
extension. This stretch of road was
widened from dual three-lanes to dual
four-lanes. The junction at Hougang Ave 3 and Tampines Road was also
improved that same month. Motorists
can now use the newly-completed
left-turn slip road connecting Hougang
Ave 3 and Tampines Road, to head
towards the Kallang-Paya Lebar
Expressway (KPE).
The junction at Yio Chu Kang Road and
Buangkok Green was also improved by
the widening of the existing carriageway
and creating an additional right-turning
lane at the approaches to the junction.
This was completed in August 2010.
Other junctions that were improved
were those where Tampines Avenue 2
meets Street 23 and Street 32 and
where Tampines Avenue 7 meets Street 34 and Street 45. The other
40
improvement to the junction at Dover
Rise and Commonwealth Avenue West
was completed in March 2011.
Apart from these completed projects,
a number of other major widening or
improvement projects are in progress.
To tie in with the upcoming new
developments in the Jurong Lake
District area, Jurong Gateway Road
(part of it previously known as Jurong
East Street 13) between Jurong East
Central and Jurong East Street 12 will
be widened from dual-two lanes to dual
three-lanes. The stretch from Jurong
Gateway Road to Boon Lay Way and
between Jurong East Street 21 and
Toh Guan Road will also be extended
to dual three-lanes.
The new Jurong Gateway Road will also
connect Jurong Town Hall Road and
Jurong East Street 11. Two new
covered pedestrian overhead bridges
and covered linkways near Jurong East
MRT Station and IMM Building will be
constructed. The pedestrian overhead
bridge near Jurong East MRT Station
will link the private bus pick-up point
to the station concourse. The works
are on schedule for completion by
third quarter 2011.
The junction of West Coast Highway
and Clementi Road is currently being
upgraded and a dual three-lane flyover
is being constructed. The flyover and
related pedestrian overhead bridge
works are on schedule for completion
by the third quarter of 2011.
The existing Keppel Viaduct is part
of the AYE and serves as a strategic
east-west link between the East Coast
Parkway (ECP) and the proposed Marina
Coastal Expressway (MCE) in the east,
and the Tuas Second Link in the west.
The widening of the Keppel Viaduct,
from dual-three lanes to dual-four
lanes began in February 2011.
The LTA expects this project to
be completed by 2015.
Work is also underway to provide two
flyovers along the Upper Bukit Timah
corridor. Construction for the first one
across Upper Bukit Timah Road,
Choa Chua Kang Road and Woodlands
Road junction has begun. There,
a 600 m-long dual three-lane flyover
will be built and 2 km of a dual two-lane
road will be widened to dual three-lane
road. This project is scheduled for
completion in 2015. Work has also
begun on a new flyover across the
junctions of Upper Bukit Timah Road
and Hillview Road and Upper Bukit
Timah Road and Dairy Farm Road.
A 760 m-long dual three-lane flyover
crossing two junctions will be built
there. In addition, 2.1 km of
a dual two-lane road will be widened to become a dual three-lane road. This flyover is scheduled to be
completed in 2015.
increase in traffic volume generated in the Marina Bay area and to serve as an essential transport link from Marina
Bay to the rest of the island.
Marina Coastal Expressway
During the year, construction works
continued with the installation of the
ground improvement works, temporary
earth-retaining structures, deep
foundations and strutted excavation.
The construction of the tunnel structure
has also commenced and the tunnel
structure within Stage 1 of the
cofferdam in the sea at Marina Bay
crossing is substantially complete.
Construction of the two ventilation
buildings at Marina South and Marina
East has also begun.
The dual five-lane, 5 km Marina Coastal
Expressway (MCE) will be the tenth
expressway in Singapore and is a key
element of the strategic island-wide
road network to support the long-term
growth of Singapore.
This underground east-west transport
link joins the Kallang-Paya Lebar
Expressway (KPE) and the East Coast
Parkway (ECP) in the east to the Ayer
Rajah Expressway (AYE) in the west,
with direct connections to the Marina
South and Straits View areas.
The MCE is expected to be completed
in 2013 to support the projected
Traffic was diverted at the KPE/ECP
interchange and Marina Coastal Drive
to facilitate construction of the sections
of the MCE tunnel that run beneath
these roads.
41
Construction of the seawall at Marina
Wharf has been completed and
reclamation works is in progress.
North-South Expressway
The North-South Expressway (NSE),
announced under the Land Transport
Master Plan, will be Singapore’s
eleventh expressway. The NSE will
serve the north-south corridor to meet
the long-term growth in travel demand
generated by developments in the north and north-eastern sectors of Singapore.
The NSE will largely be a dual three-lane road and will consist of a combination of viaduct and road tunnels to provide a new high
speed road link allowing faster travel
from residential estates such as
Woodlands, Sembawang, Yishun, Ang Mo Kio, Bishan and Toa Payoh to the city centre.
42
The NSE will also connect to existing
expressways, such as the Seletar
Expressway (SLE) and major arterial
roads like Marymount Road. When
completed, the NSE will alleviate the
heavy traffic on the CTE as well as on
major arterial roads such as Thomson
Road and Marymount Road.
The alignment of the northern segment
of the NSE between Admiralty Road
West and Toa Payoh Rise was
announced in January 2011.
An Advance Consultancy contract will
be called to study and provide the
engineering details. The LTA will also
work with the Consultant to assess
and plan for the advance works along
the NSE corridor such as advance
services diversion. The LTA will also
be coordinating and working with
property owners affected by the land
acquisition to plan and implement
works necessary to facilitate NSE’s
construction.
WOODSVILLE INTERCHANGE
Woodsville Interchange is located at
the intersection of Serangoon Road,
Upper Serangoon Road, MacPherson
Road and Bendemeer Road with
connecting slip roads to and from
the PIE. Construction of Woodsville
Interchange has progressed well and
works are expected to be completed
by end 2011.
The single lane flyover was completed
in February 2011 and is now open
to traffic.
To facilitate the road tunnel
construction, four major phases
of traffic diversions were implemented
by January 2010. This involved the
conversion of the cross at-grade
junction into a roundabout junction.
SENTOSA GATEWAY TUNNEL
The LTA is building a new road tunnel
to meet demands from the expected
growth in traffic as a result of the
continued development in the Sentosa
and HarbourFront area.
With the completion of the Resorts
World at Sentosa as well as other
future residential and commercial
developments on the island, traffic
volume plying the vicinity is expected
to grow by some 20 percent between
2010 and 2015.
The Sentosa Gateway Tunnel will
connect outbound traffic from Sentosa
directly to Kampong Bahru Road,
Lower Delta Road and Keppel Road
bypassing the busy traffic junctions of
Sentosa Gateway and Telok Blangah
Road, as well as Telok Blangah Road
and Kampong Bahru Road.
As the tunnel is being constructed, the
LTA will be widening Lower Delta Road
from two lanes to three lanes in both
directions between Kampong Bahru
Road and AYE. In addition, the LTA will
upgrade the Lower Delta Flyover to
allow motorists from Lower Delta Road
(north-bound) to connect directly to the
AYE (city-bound).
Major construction works for the road
tunnel along Sentosa Gateway are
ongoing. The construction of the
remaining stretch of the tunnel across
Telok Blangah Road, Kampong Bahru
Road, Lower Delta Road and Keppel
Road is expected to commence in the later part of 2011. The project is
expected to be completed by end-2015.
Tangs Underpass
The Design & Build contract for
upgrading the underground pedestrian
link between Orchard MRT and Tangs
Plaza was awarded in June 2010. This project involves the widening of the underpass with retail areas, the replacement of escalators from the underpass to the ground level of Tang Plaza, the construction of a new lift in front of Tang Plaza and the
construction of a new pair of escalators
linking the underpass to a new bus
shelter along Orchard Road. The existing escalator from the
underpass to basement of Tang Plaza
will be upgraded as well. The project
will be completed in two phases.
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Phase one, which is expected to completed in the fourth quarter of 2012, will see the completion of the pair of escalators linking the
underpass and the new bus shelter in front of Tang Plaza along Orchard
Road. It also includes the widened
underpass structure together with the
addition and alteration works to the
existing underpass.
Temporary decking works began in the first quarter of 2011 and the whole
project is expected to be completed in the first quarter of 2014.
44
LTA NOW HANDLES
ILLEGAL PARKING
From November 2010, the LTA has
taken over the administration and
enforcement of illegal parking
offences from the Traffic Police.
EMAS ARTERIAL PROJECT
The Expressway Monitoring and
Advisory System (EMAS) is an
intelligent incident management tool
which detects and allows recovery of
accidents, vehicle breakdowns
and other incidents promptly and
provides real-time information of
travelling time information from the
entry points of the expressways to
selected exits via strategically-located
electronic signboards.
The system has been running
successfully for about 10 years and
the LTA is now preparing to extend
the system to cover major arterial
roads in Singapore. EMAS monitoring
capabilities will be extended to major
arterial roads in phases over the next
few years. Two of the 10 major arterial
roads planned under this project had
been fitted with the EMAS capabilities
in the first half of 2011.
was called. The tender provides an
opportunity for qualified companies
to demonstrate their state-of-the-art
technologies for urban congestion
pricing in Singapore.
ERP2
Prior to this, the LTA conducted a study
exploring the technical feasibility of
using cellular-identification technology
in traffic management. The study was
successfully completed in mid-April
2010. The key findings of the study
will be used to guide the SET.
As part of the Land Transport Master
Plan, Singapore plans to have a more
effective system of congestion
management as travel demand grows
over time. In October 2010, the Next
Generation Electronic Road Pricing
System Evaluation Test (SET) tender
The SET began in June 2011. It entails
the design, development, testing
and demonstration of the proposed
solutions for urban congestion
pricing by four consortia over a
period of 18 months.
Test sites and routes will be set up to
carry out extensive testing to verify the
solutions that can potentially form the
basis for developing the next
generation ERP system.
Off-Peak Car Scheme
The Off-Peak Car (OPC) Scheme offers
an alternative for people to own cars at
a lower cost, if they use their vehicles
during off-peak periods. In 2009, the
LTA introduced improvements to the
scheme to make it more convenient for people to drive their off-peak cars
during the restricted hours. OPC users
were given more time to purchase the
day licenses and could do so through
more service channels such as AXS
and over the Internet. The OPC scheme
was revised in January 2010 to allow
unrestricted usage on Saturdays and
on the eves of five public holidays.
Cash rebates of up to $1,100 for every
six months are granted to car owners
who convert their normal cars to
off-peak cars to the revised off-peak
car scheme.
Park and Ride Scheme
The Park and Ride (P&R) Scheme
provides the option for car owners to
buy season parking at car parks near
bus interchanges and MRT stations, so that they can park and take public
transport for the rest of their journey.
This helps to reduce the number of cars
entering the CBD.
Last year, the LTA revised the scheme
to make it more convenient. From June
2010, car owners have been able to
45
buy their Park & Ride set online at www.transitlink.com.sg. The new
e-booking system allows car owners to check the availability of P&R lots,
and book and make payment for the
P&R set online.
New P&R sites were also launched in Queenstown (50 lots), Buona Vista (20 lots), Yio Chu Kang (20 lots), Mountbatten (20 lots) and Marymount (20 lots).
Seat belt required in small buses
To improve the safety of passengers
travelling in small buses, the LTA made
it compulsory for these buses to have
three-point retractable seat belts with
forward-facing seats. New small buses
registered on or after 1 April 2009
46
must meet this requirement, while
existing small buses carrying school
children need to install the seat belts
by 31 December 2011. All other
existing small buses must comply with
the requirement by 31 December 2013.
As of 31 December 2010, close to
2,000 small buses carrying school
children had been retrofitted with
seat belts. This is about 98 percent of
the total population of small buses in
this category.
YOUTH OLYMPIC LANES
In August 2010, Singapore hosted the
inaugural Youth Olympic Games (YOG),
one of the biggest sporting events
to be held on these shores.
During the 12-day period, the LTA
played a vital role in facilitating the
smooth travel of athletes and games
officials from one venue to another.
One innovation pioneered by the
LTA was the temporary Youth Olympic
Lanes, unlike the traditional dedicated
Olympic Lanes adopted by other
Olympic host cities. At segments
of expressways and arterial roads
leading to key venues, a lane was
designated to give priority to YOG
vehicles carrying officials and athletes.
Olympic rings were painted on those
lanes to designate them as Youth
Olympic lanes. To minimise
inconvenience to other motorists,
these lanes were not restricted only
to YOG vehicles. However, motorists
were required to give way to YOG
vehicles when travelling along these
lanes. Singaporean motorists displayed
tolerance and graciousness during the
YOG by generally giving way to YOG
vehicles on these Youth Olympic lanes,
enabling a smooth travelling experience
for all athletes and officials.
In addition, the LTA also provided
real-time traffic information through
a mobile application developed by one
of the YOG sponsors. This application
provided real-time traffic conditions
on the roads and useful information
related to the YOG and places
of interests of Singapore for the
sportsmen, delegates, officials
and visitors.
Further to that, the LTA also deployed
J-Eyes mobile cameras to assist its
traffic operation centre to monitor the
torch relay route and YOG routes
to ensure smooth traffic flow.
F1
The night race through Singapore’s
streets has become an iconic part of
the Formula One scene. 2010 marked
the third year that the race was held
and with each year, the LTA has
developed more expertise and
experience in handling the event.
This can be seen in the fact that the
road access restriction period for the
2010 race was reduced to just six days
compared to seven days in 2009 and
12 days in 2008.
In preparation for the race, LTA
completed resurfacing a section of the F1 track, which included Raffles
Boulevard, Nicoll Highway, Raffles
Avenue, Republic Boulevard and the pit lane in front of the pit building, in six nights with minimal disturbance to
surrounding stakeholders. The entire
race track was inspected and certified fit for race by Fédération
Internationale de l’Automobile (FIA). The transformation of public streets in Marina Bay into the F1 street circuit
was done in about two weeks. The process included removing street furniture such as kerbs, traffic signboards, lamp posts and
traffic lights.
Apart from getting the circuit ready, the LTA was also on standby during
race days for urgent repairs to the track.
On F1 race days, the LTA ensured that
public transport services ran smoothly.
Surveillance cameras were installed at key public transport nodes around
the circuit park and temporary taxi
stands were set up for event goers.
Advisories were also produced to
educate drivers about traffic routes in the race track vicinity.
47
48
Innovation
Fueled by technology and creativity,
the LTA seeks to implement the best
and safest solutions for Singapore’s
land transport infrastructure.
12 million
2,461 zebra crossings
1.6 metres
12 million
Our data warehouse PLANET (Planning for Land
Transport Network) processes over 12 million daily
public transport records, and supports queries on more
than 4 billion records.
1.6 metres is the height of half-height platform screen
doors found in above-ground MRT stations.
There are 2,461 zebra crossings sited at various
locations across the island for the safety and
convenience of pedestrians.
One.Motoring receives about 12 million page-views a month.
Cost Savings Through Innovative Solutions
$2,667,000
Cost savings per year from using
Recycled Concrete Aggregate dust.
$50
million
To achieve economies of scale for rail
construction projects, LTA decided to aggregate
the procurement of the tunnel boring machines
from the manufacturer instead of leaving it to the
contractors. The tunnel boring machines were
then leased back to the civil contractors for three
Downtown Line contracts. This innovative solution
generated $50 million savings for LTA.
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50
Innovation
Innovation is very much part of the corporate culture of the LTA. We are an organisation with deep
engineering roots, and we constantly
use new innovative technologies to
build a better land transport system.
That is why LTA is always on the lookout for new technologies that we can adopt.
At the same time, we do not rush
headlong into embracing the new and jettisoning the old. All new ideas
are tested rigorously to ensure they are safe before we roll them out. This is because innovation and safety
go hand-in-hand. At the LTA, safety is something that we do not
compromise on.
ONE.MOTORING
Our motoring portal, ONE.MOTORING
received the Outstanding Award at the inaugural Singapore Government Web Excellence Award (WEA), jointly
organised by the Ministry of Finance
and the Infocomm Development
Authority. The LTA is one of only three
agencies who received this accolade. A total of 66 websites were shortlisted
for public voting.
The award was a good way to mark the
10th anniversary of ONE.MOTORING. To celebrate, we had both online and offline activities during the year to thank our users and partners for
their support and to celebrate the
success of the portal. We launched a microsite for users to post usergenerated contents and we had
giveaways to thank our users for their support.
We also ran a supplement in The
Sunday Times. Other activities include
an online treasure hunt, a photo
contest and the Sundown Car Rally.
MyTransport.sg
MyTransport.SG is LTA’s one-stop
mobile channel that offers the public
easy access to a suite of transit and
traffic information services. Launched
on 16 March 2010, motorists can now
retrieve information on road conditions,
ERP locations and rates, parking
availability in town, COE bidding
information and locations of Park &
Ride car parks. Commuters can also
search for bus services at bus-stops,
locate premium bus services, MRT and LRT stations and taxi booking
numbers, all these under one single
platform. In addition, MyTransport.SG
also enables the public to locate land
transport points-of-interest nearest to
them via location-based capability of
the mobile devices.
The portal currently attracts an average
of 500,000 page-views a month, with
the top three services being bus
services, the parking guide and views
from traffic cameras.
MyTransport.SG won the Ministry of Transport’s Innovation Distinguished
Award and Best PS21 Project – Bronze
Award last year.
PLANET
In July 2010, we launched the Planning
for Land Transport Network (PLANET), a sophisticated data warehouse that
serves as the platform for policy
analysts, transport planners, research
analysts, and bus and transit regulators
51
to perform advanced data analytics in
the development and fine-tuning of land
transport policies.
PLANET pools data from various
business system sources while
cross-referencing trillions of inter-modal
records. To-date, PLANET processes
over 12 million daily public transport
records, and supports queries on more
than 4.0 billion records. As a result,
PLANET provides an unprecedented
opportunity to study valuable land
transport data that can be used for
building better policies.
PLANET has received recognition at the
CIO Asia Awards, the Computerworld
Enterprise Intelligence Awards
(Government and Non-Profit) and the highly coveted Gartner Business
Intelligence Excellence Awards.
Fighting illegal
advertisements
To tackle the problem of illegal
advertisements being stuck on street furniture, we worked with a paint specialist and developed an anti-stick paint. After more than a year of extensive trials, the paint has been proven to be very effective in preventing the pasting of illegal
advertisements using commonly
available adhesives such as glue and doubled-sided tape. We have
completed applying anti-stick paint at 16 hot spot areas to tackle the
illegal pasting of advertisements.
We have also implemented a pilot trial to build and operate nine notice
boards for low-cost advertisement as a way to fight the problem of illegal advertisements.
52
The boards replaced the current
free notice boards in the vicinity of
MRT stations. The managing agency
is responsible for administering the
notices. They collect $0.50 per
advertisement per day and they
are required to remove illegal
advertisements in the vicinity
of these boards. The trial was
launched in August 2010 and will
continue. A proposal to extend the trial
to other areas is under consideration.
RECYCLING WASTE MATERIALS
FOR ROAD CONSTRUCTION
In support of environmental
sustainability, we are exploring the
use of recycled municipal, road and
building waste material for use in
road resurfacing works and road
pavement construction.
We have completed the trial at
a section of road pavement along
Tampines Road using Reclaimed
Asphalt Pavement (RAP) and
Incineration Bottom Ash (IBA)
to replace the natural aggregates
in the construction of asphaltic
base/wearing course and subbase/road base, respectively.
From the trial, we learned that a road
constructed with a mixture of RAP and
IBA was able to perform as well as
one that is constructed with natural
aggregates. We have thus revised
the LTA’s Materials & Workmanship
specification to incorporate the use
of RAP and IBA in the road pavement
and this was updated in the LTA’s
Materials & Workmanship specification
in May 2010.
TEST BEDDING OF
ELECTRIC VEHICLES
The LTA, together with the
Energy Market Authority, is leading
a multi-agency Electric Vehicle (EV)
Taskforce to test and gauge different
EV prototypes and charging
technologies given Singapore’s
urbanised environment and road
conditions. The taskforce has launched
a test-bed programme in June this year.
The data and insights gathered will
guide the planning for future
deployment of EVs.
Robert Bosch S.E.A (South East Asia)
Pte Ltd was appointed as the first
Charging Service Provider to design,
deploy, operate and maintain the
charging infrastructure under the
test-bed. A total of 60 normal and
three quick charging stations are
expected to be set up by end 2011.
Apart from the 25 Mitsubishi i-MiEV
cars to be brought in as part of the
test-bed, EV participants can also lease Smart Fortwo (ed) vehicles by
Daimler South East Asia. The Taskforce
is also engaging Renault-Nissan to bring in their EVs under the
Enhanced Technology Innovation and
Development Scheme (TIDES-PLUS).
Centralised Bus Information System
We are building a Centralised Bus
Information System that will leverage
on devices mounted on the buses to gather real-time bus data, which will
be integrated with traffic data to derive
more accurate and timely bus arrival
information for commuters. The system
will also provide aggregated bus
information to our enterprise data
warehouse, PLANET, for supporting
central bus network planning.
Traffic Message Channel
Location Table (TMC-LT)
The LTA has adopted the internationally
recognised Traffic Message Channel
(TMC) standard and protocol for the delivering of real-time traffic
information to motorists on the move.
The development of the LTA Traffic
Message Channel Location Table
(TMC-LT) for the Nationwide Roadway
was completed in June 2010 and
achieved certification from the Traffic
Information Services Association (TISA)
in July 2010. The certification is
essential for the industry adoption of TMC standard.
This TMC-LT stores a comprehensive
set of standardised codes and
referencing rules for roads, junctions
and other points of interest unique to
Singapore. An industry forum called the
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LTALiveTraffic@SG was held on 25
November 2010 at LTA’s auditorium to launch the TMC-LT and push for the adoption of the TMC standard in
Singapore. A signing ceremony was
also held with three companies to
signify the commitment to adopt the
TMC–LT. The event was attended by
more than 150 representatives from
more than 50 industry players and
government agencies.
Since the launch, more TMC-enabled
portable navigation devices (PNDs) with real-time traffic information are
available in the market and more global
players such as map providers and car
manufacturers have also expressed
interest to enter the local market to offer innovative navigation and
real-time traffic information solutions
using the TMC technologies.
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GREEN VEHICLE REBATE SCHEME
To promote the use of green vehicles
in Singapore, we have expanded the
Green Vehicle Rebate Scheme to
include imported used green vehicles
with effect from 1 July 2010. Prior
to the extension, only new green
vehicles would qualify for the rebates.
In addition, the Green Vehicle Rebate
Scheme has also been extended for
another year till 31 December 2012.
PUB WATERMARK AWARD
While safety is our top priority, we also
ensure that construction works have
a minimal impact on the environment.
As a result of our efforts, we were
conferred the PUB Watermark Award
2010 for our continued and committed
efforts in protecting water resources
and for raising awareness on the value
of conserving water.
In the same year, we also engineered
an enhancement to current erosion
control named the B2C Recyclable Bio
Ball Filtration System. This innovative
system improved the efficiency of the
current earth control on-site and has
attracted academic interests to further
study its potential.
This project managed to clinch the
National Innovation Quality Control
Circle (NIQCC) Star award as well
as MOT Minister’s Innovation Award
(Distinguished) in 2010.
DIESEL PARTICULATE
FILTER (DPF) TRIAL
A DPF is a device designed to remove
Particulate Matter from the exhaust gas
of a diesel engine. The DPF trial started
on 19 Feb 2010 and is expected to be
completed in late 2011.
Five transport operators – SBS Transit,
SMRT, Woodlands Transport,
Sembwaste and Poh Tiong Choon –
volunteered a total of 38 heavy diesel
vehicles, including buses, prime movers
and tankers for the trial.
Of these, 21 vehicles were selected
to participate in the road trial where
emission test results showed an
80% reduction of particulate matter
emissions after the DPF installation.
VEHICLE EMISSION STUDIES
We collaborated with VICOM
LTD to successfully set up a Vehicle
Emission Test Laboratory with the
capability to measure vehicle emissions
and fuel consumption in Singapore.
We are currently using the laboratory
to conduct studies on particulate
matter emission from diesel vehicles,
the fuel efficiency of different fuel-mix
vehicles, the particulate matter
contribution from the overall vehicle
population in Singapore, and the air
pollutant emissions from Euro IVcompliant diesel vehicles using Near
Sulphur Free Diesel. The studies are
expected to be completed in 2012.
DIESEL HYBRID BUS TRIAL
We have begun a two-year trial on
two SBS Transit diesel hybrid buses
in December 2010 to determine the
effectiveness, reliability, associated
fuel consumption and environmental
benefits, performance and running
cost (operation and maintenance)
of using diesel hybrid bus technology
in our local conditions and terrain.
The trial will enable LTA and the
bus operators to gain the technical
knowledge on safety regulatory
measures, maintenance practices
and cost implications for the possible
adoption of diesel-hybrid buses.
PROMOTING CYCLING
Innovation does not merely come from
embracing new technology. It also
comes from out-of-the-box thinking.
To improve intra-town travel, we are
now exploring the low-tech, but highly
green solution of cycling.
We conducted a feasibility study for
seven HDB towns (Tampines, Taman
Jurong, Yishun, Sembawang, Pasir Ris,
Changi-Simei and Bedok) and have
identified where we can have a
dedicated cycling track to promote
intra-town short distance travel.
Phase 1 of the 1.2 km cycling path
in Tampines was completed on 18 July
2010 and the 1.4 km cycling path in
Taman Jurong was completed on 30
January 2011. The 1 km cycling path
at Sembawang and 1.7 km of cycling
track at Yishun are expected to be
completed by the 2nd quarter 2011.
Phase 1 for 1.1 km Pasir Ris cycling
path is scheduled for completion in
3rd quarter 2011.
Phase 2 of the cycling path network
for five towns (Tampines, Taman
Jurong, Yishun, Sembawang, Pasir Ris)
is scheduled to be completed in 2012,
this will be followed by works in
Changi-Simei and Bedok after Phase
2 completion of the original five towns.
The cycling paths are part of a $43
million plan to promote cycling for
intra-town journeys.
Safety
Safety is of utmost importance to us.
That is why we have embedded safety
into our construction activities and we
work to ensure the safety of all road
users in Singapore.
In January 2011, we introduced the
“Guide to Carrying Out Engineering
Works within Road Structure Safety
Zone and Engineering Activity on Land
adjoining Public Streets”.
The guide aims to improve safety for
road users and highlights the technical
and submission requirements for
carrying out construction activities in
the vicinity of road structures or
adjacent to public streets. It also
provides guidelines useful to
contractors, civil engineers and anyone
who intend to carry out construction
55
activities that will be affecting road
infrastructures. The guide is available
on the LTA website.
impact and are larger and more
conspicuous. They do not have any
sharp edges and are pedestrian-friendly.
To improve safety at bus stops, we are
currently installing new safety bollards
at 50 bus stops in Central Business
District (CBD) and another 1,900
existing bus stops across the island will get an additional bollard to further
enhance safety for commuters waiting
at the bus stops. During the year, we installed 2,220 bollards at 508 bus stops. As of Feb 2011, the LTA has installed more than of 11,200
safety bollards at 2,592 bus stops
island-wide.
To reduce traffic accidents, we have
identified more locations under the
Black Spot programme and addressed
those areas with customised safety
engineering treatments. Black Spot
locations carried out earlier were also
reviewed. These will reduce the number
of traffic accidents and make the roads safer.
We have also introduced reboundable
bollards at two locations – Bukit Batok
Street 32 and East Coast Park Service
Road. These bollards can withstand
A Road Safety Assessment was also
conducted on 24 roads, where road
safety hazards were identified earlier
and safety improvement measures
were implemented accordingly. This will mitigate the risk associated
with the hazards and improve the
awareness of safe design practices.
56
During 2010, the LTA investigated
181 cases of fatal accidents and
we have proposed countermeasures
at many of these sites. These
countermeasures were introduced
to minimise the chance of similar
accidents from occurring.
To reduce the incidence of skidding
among motorcyclists, we have used
high skid resistant materials to
resurface stretches of road such
as BKE (Woodlands) into SLE (CTE)
and KJE (BKE) into BKE (PIE) at a cost
of about $395,000.
We have installed ‘Pedestrian Crossing’
signs on flashing beacons at zebra
crossings that are along roads
where the posted speed is 70 km/h.
This will make the zebra crossings
more conspicuous to motorists
and pedestrians.
We are looking at installing solarpowered LED road studs at zebra
crossings. These road studs will light
up at night, increasing the visibility of
the zebra crossing. They are flushed
with the road and pose no risks
to cyclists. They were implemented
at two trial locations: Marine Terrace
and Bukit Merah View.
We have also implemented a trial
on Remote Monitoring System (RMS)
with Intelligent Road Stud (IRS) at the
junction of West Coast Road and
Clementi Avenue 2. The system
serves to provide an effective
monitoring of the health status
of the IRS.
With so many projects under
construction, we continue to raise
safety performance standards on sites.
In 2010, the theme of the 12th Annual
Safety Award Convention was “Driving
Safety Excellence Through Teamwork”.
To establish a strong safety culture,
changing the psychological behaviour
of workers on site is very important.
Therefore, the LTA engaged a
consultant to conduct BehaviourBased Safety (BBS) implementation
on a rail and a road project. The results
have been very positive and contractors
are encouraged to implement BBS
to move towards safety excellence.
Our efforts in promoting safety
excellence had been recognized by
Workplace Safety & Health Council
(WSHC). The LTA is now accredited
as a bizSAFE Service Provider to offer
bizSAFE Levels 1 to 4 training and
auditing services.
Installation of Half-height
Platform Screen Doors at
Elevated MRT Stations
To enhance safety on MRT platforms,
1.6 m-high platform screen doors are
progressively being installed at all 36
elevated MRT stations. To date, 24
stations have the new screen doors. All East-West Line stations will have
platform screen doors by 2011, and by 2012, all remaining stations will be completed.
More stringent rules for
lorries carrying workers
To ensure the safety of workers who
need to travel on lorries in the course
of their work, the LTA has implemented
more stringent measures.
From 1 February 2011, all light lorries
used to transport workers have to be
fitted with canopies and higher side
railings. Heavy lorries have to comply
with the canopy and higher side railings
requirements from 1 August 2011.
These efforts complement the
measures which were put in place since
1 September 2009, where front
passenger seats have to be filled up
first before workers are allowed to be
carried on the decks of the lorries.
We have intensified enforcement
activities against lorry drivers who do
not observe safety regulations and we
will continue to sustain this effort.
Penalties for non-compliance have also
been further enhanced with higher fines
and demerit points for greater
deterrence from 1 February 2011.
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To spread the word, the LTA distributed
flyers and stickers to all existing lorry
owners. We have also put up posters at foreign worker dormitories to
educate workers about safety
regulations for lorries carrying workers.
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Partnership
We work together with our partners
to ensure that everybody has a land
transport system to be proud of.
31,000 students 50,000 participants
31,000 students attended safety talks conducted by
LTA officers.
50,000 people participated in the Circle Line Discovery
event held on 4 April 2010 before Circle Line Stages 1
and 2 was operational.
110,000 visitors 3,800 entries
The Land Transport Gallery has hosted 110,000 visitors.
The LTA received more than 3,800 entries for the Youth
for Transport Art Competition.
Total Calls Received by 1800 – CALL LTA
2006
2007
2008
2009
2010
(728,052)
(647,837)
(824,736)
(871,021)
(1,018,878)
Number of Friends of LTA
2008
(113)
2009
(266)
2010
(367)
59
60
Partnership
Through the years, Singaporeans
increasingly want to be more involved in
policy-making and they want to be
heard on issues. We welcome input
and feedback from the public because
we believe that the land transport
system in Singapore belongs to the
people of Singapore. To build a sense
of ownership, people need to feel
attached and invested in our projects.
This requires engagement.
That is why we have made engagement
a priority at the LTA and we believe that
by working closely with people, we will
build, not just better infrastructure that
meets their needs but infrastructure
that people feel an affinity to and are
proud of.
Opening of Circle Line 1 & 2 – Discovery event
Stages 1 & 2 of the Circle Line, which opened for revenue service on 17 April 2010, was one of the
biggest infrastructure projects that we completed last year. To introduce
residents to the Circle Line, we
organised the CCL Discovery event
about two weeks before. This was an open house event at the 11 new
stations before they were opened.
Aside from games and stage
performances hosted by popular
celebrities, the public enjoyed free
rides to familiarise themselves with the line.
The CCL Discovery was very wellreceived by the community, with more
than 50,000 participants attending the full day event.
Engaging the community
To ensure that we keep abreast of
issues on the ground, we hold regular
meetings with grassroots leaders and
the community. Partnering closely with
the public, we are able to get feedback
on road and traffic issues that are
specific to the neighbourhoods.
We organised dialogues with
representatives from schools and
places of worship. This enables us to work closely with the community on issues where traffic and safety
issues are a perennial concern to other road users.
Private estate residents have not been
left out either. On 27 October 2010, we had a sharing session with 74
members of the Citizens’ Consultative
Committee and 32 Neighbourhood
Committees to resolve traffic issues at their private estates.
We took part in more than 160
community events such as Town Days, Carnivals, Community Forums and Dialogues. We conducted briefings
at Citizens’ Consultative Committee
meetings to explain the rationale of
new policies like Distance Fares and we took part in ministerial constituency visits.
For the Downtown Line 2:
• We had regular face-to-face briefings
with Grassroot Advisers, grassroots
leaders, management councils of
condominiums, schools, businesses
and immediate stakeholders;
• We organised an exhibition at Tekka Centre to show what the new Rochor and Little India stations would look like;
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• We conducted safety awareness
talks at Pei Hwa Primary School and
Hwa Chong Junior College;
• We held a community dialogue
session at Senja-Cashew Community
Club to update residents about the
construction of Bukit Panjang Station
as well as the new vehicular flyover
and the widening of Woodlands and
Upper Bukit Timah Road.
For the Downtown Line 3:
• We organised 14 briefing sessions
for Advisers and grassroots leaders;
• We held a station naming exercise in
December 2010 where we received
over 2,600 entries.
For the Jurong East Modification Project:
• We conducted eight briefings for
Advisers and key grassroot leaders;
• We also joined various grassroots
events such as block parties and
house-to-house visits at Bukit Timah
and Yuhua constituencies;
• We distributed newsletters to update
stakeholders;
• We joined an inter-agency exhibition
during the Bukit Timah ministerial
community visit to showcase the
scope of works for the JEMP.
The Marina Coastal Expressway will be Singapore’s tenth expressway and
will be an important part of the road
network. Residents attended two roving exhibitions at Costa Rhu and Waterplace Condominiums
specially organised to help them better
understand the progress of works for
the Marina Coastal Expressway (MCE).
We also printed and published two
newsletters to update stakeholders
about the scope of work for the MCE
and to give progress updates.
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Stakeholders around the Woodsville
Interchange were updated similarly
through newsletters and briefings at
the Project Community and Control
Centre (PC3). Residents and road users
affected by the project visited the PC3
to gather information related to the
project and provided useful feedback.
TALK2LTA
Last year, the LTA took over the
handling of illegal parking from the
Traffic Police. In conjunction with this,
we launched an online appeal system
at the Talk2LTA portal in December
2010 to handle electronic appeals.
The system generates electronic
acknowledgements to the appellants
and eases management of appeal
cases through electronic filing and
retrieval. This will enable us to process
high volumes of appeals more
efficiently and expeditiously.
1800-CALL LTA
The 1800-CALL LTA hotline handles
calls from the public regarding land
transport issues. In the past five years,
call volume has increased from
728,052 in 2006 to 1,018,878 in
2010. This increase was largely due
to the progress of initiatives mapped
out under the Land Transport Master
Plan and to LTA’s assumption of illegal
parking responsibilities from the Traffic
Police in 2010. Despite the increase
in volume, we were able to achieve an
answering rate of 93 percent against
the target of 90 percent and an
abandon rate of 0.5 percent against
less than 5 percent of total calls.
REACHING OUT TO JUNIOR
COLLEGES (JCS)
We believe that it is also important to
help the public, especially our youths,
understand the policy considerations
behind Singapore’s land transport
policy. Towards that end, we organised
the first Land Transport JC Forum in
August 2010 to help junior college
principals, teachers and students
understand the economics behind
land transport policy formulation.
Four teaching videos focusing on
the “Economics of Land Transport in
Singapore” that were also launched
were very well-received as a teaching
aid by the JC teachers and students.
In June, the LTA hosted participants
from Pre-U Seminar 2010. A video
and talk on Land Transport System
in Singapore were presented to
the students.
LTA also hosted participants of Hwa
Chong Young Leaders Summit in July.
This summit comprised youth leaders
from Asia-Pacific. A presentation of the
Land Transport of Singapore was given
after a screening of the video. This was
then followed by an interesting question
and answer session with many of the
students raising issues about the
current transport system.
ENGAGING NETIZENS
IN THE CYBERSPACE
The LTA has also started to use social
media platforms such as Facebook,
YouTube and Twitter to reach out to
people. The Circle Line’s Facebook
page (www.facebook.com/CircleLine),
LTA’s Twitter account (www.twitter.com/
LTAsg) and LTA’s YouTube channel
(www.youtube.com/ltasingapore)
were all launched last year.
On 1 April 2011, we launched another
Facebook page, We Keep Your World
Moving (www.facebook.com/
WeKeepYourWorldMoving) to engage
people on land transport-related
matters in Singapore. This page
received over 1,000 “likes” in the
first three months of its launch.
YOUTH FOR TRANSPORT
ART COMPETITION
In celebration of the inaugural Youth
Olympic Games, the LTA held an art
competition between April and June
2010 which attracted more than 3,800
entries for the three categories
– Children, Youth and Open.
The competition served to let the
public express how public transport
is very much a part of their lifestyle.
The winning art pieces were displayed
at selected bus stops, at KPE escape
63
staircases, KPE ventilation buildings
and MRT stations.
FRIENDS OF LTA
Friends of LTA (FOLTA) consists of a
group of people in Singapore who are
interested in the land transport system.
Its members come from a wide
cross-section of the community, from
retirees to students, and from working
professionals to homemakers.
Throughout the year, our Friends took
part in engagement programmes,
surveys, opinion polls and focus group
discussions. This group has become
increasingly important to us and we
turn to them to gather ground
sentiments about various land
transport initiatives prior to rollout.
FOLTA took part in Focus Group
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Discussions (FGDs) on Distance Fares,
providing input on the clarity of public
messaging as well as a session to
discuss public perception of LTA from
the perspective of commuters, cyclists,
motorists and the general public.
Another FGD was conducted
on Taxi Quality of Service
enhancements in September.
Over the year, membership in FOLTA
grew to over 360 from 250.
FOLTA is an excellent example of how
we want to engage interested citizens
to improve policies and improve the way
we work to build a better land transport
system for all.
LAND TRANSPORT GALLERY
The Land Transport Gallery is a 700
sq m space in Hampshire Road that
introduces visitors to Singapore’s land
transport history, projects and policy
rationale. The gallery was launched
in January 2008 and has attracted
110,000 visitors to date.
Going forward, our emphasis is on
reaching out to students. The Art
Reflection Sessions for young children
allow them to interpret and draw what
they have learnt and seen in the gallery.
For older children, Learning Journeys
teach them about the constraints and
challenges that Singapore has to
overcome and instills in them pride
in our achievements.
PUBLIC TRANSPORT
SECURITY OUTREACH
To encourage commuters to remain
vigilant while travelling on public
transport, LTA, the security
agencies and the public transport
operators produce new posters
with security messages.
To reach out to new users of public
transport, as well as those who would
be using public transport in the near
future, we worked closely with the
schools and focused our efforts of
inculcating security awareness in
students in the upper primary and
lower secondary levels. To this end,
we conducted talks in over 30 schools
to about 30,000 students. We also
engaged the schools through
workshops and encouraged them to
make use of the information on public
transport security that we had put on
the www.safejourney.sg portal.
We also worked with the public
transport operators to brief their shop tenants, cleaning contractors and maintenance companies on the
importance of staying vigilant.
Graciousness campaign
On 5 September 2010, the LTA
collaborated with the Public Transport
Council (PTC), SMRT, SBST and the
Singapore Kindness Movement to
launch the second Graciousness on
Public Transport Programme. For this,
the Dim Sum Dollies were the ‘talents’
chosen to spread the graciousness
message. There were online publicity
and messaging in MRT stations, bus
interchanges and on trains and buses.
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66
Resilience
Our people are our greatest asset.
That is why we devote resources to
recruiting, cultivating and growing
our employees so that we can serve
the public better.
800 engineers
There are about 800 engineers of various fields working in the LTA.
8 open programmes
The LTA Academy launched 8 new Professional Open
Programmes on a wide range of land transport topics.
3-day festival
A Service Excellence Festival was held to deepen
service excellence awareness amongst staff.
300 programmes
The LTA Academy has designed, conducted and hosted
more than 300 professional programmes covering many
facets of urban land transportation.
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Senior Officials and Overseas Professionals
LTA Academy has designed, conducted and hosted more
than 300 professional programmes for more than
10,000 overseas and local senior officials and
professionals from over 100 countries around the world.
LTA Staff Strength
2006
2007
2008
2009
2010
2011
(3,470)
(3,423)
(3,493)
(3,825)
(4,118)
(4,195)
68
Resilience
At the LTA, we believe that our staff are
our greatest resource. We see it as a priority to retain them and to continue
investing in them and their capabilities.
We believe that with a group of people
who are resilient and people-centred,
we will be able to continue building a fully integrated people-centred land
transport system that will serve the
needs of all Singaporeans.
To find the right organizational fit for
people who share our vision, we will be extending the LTA Competency
framework to the recruitment of
potential employees. This will be
implemented progressively from 2011.
There will also be an emphasis on
competency-based development where
staff can assess their specific learning
needs and continuously upgrade
themselves. Concurrently, LTA will also look at enhancing job roles where jobs will be reviewed for areas in which staff can learn new skills and upgrade themselves.
We will also strive to create a coaching
environment by grooming supervisors
who are able to help lead and nurture
staff and help them realise their fullest
potential. One of the ways we are doing
this is through the introduction of
milestone programmes such as the
Management Development Programme,
which features leadership modules.
Best Work-Life
Harmony award
The LTA recognises that work-life balance
is the key to sustained engagement and
productivity of the staff.
We have introduced flexible work hours, part-time employment and
tele-commuting for our staff to enable
them to balance their work and family life.
As recognition of our excellent people
practices, the LTA recently won the
Best Work-Life Harmony award given
out during the 2011 HRM Awards –
Asia’s pre-eminent event for celebrating
the best HR practices. While we are
delighted by the awards, we will not
rest on our laurels, and we look forward
to building on our success in the year
ahead, in order to achieve our status
as a truly people-centred organisation.
Enhanced Enterprise Risk
Management (ERM)
At the LTA, we recognise that we need to deepen our capabilities in
risk management, horizon scanning and long-range policy research so that necessary action plans can be
implemented to meet the diverse
needs of different sub-segments of customers.
As such, we will be enhancing our
Enterprise Risk Management and
horizon scanning capability for the
benefit of the organisation and for
users of the land transport system in Singapore.
Currently, LTA’s risk management is incorporated into the annual
corporate planning process. We have a Risk Management Steering
Committee (RMC), chaired by Dr Wu
Shen Kong, together with other board
members and senior management. The committee reviews and provides
oversight to risk management and
business continuity management. The committee also provides guidance and recommendations to improve the ERM processes.
During the year in review, the RMC
completed the biennial review of the
ERM Manual, the annual review of the
69
Corporate Risk Map and the revision of the Risk Assessment Guidelines.
To create a risk-awareness culture in the LTA, the RMC Secretariat
disseminated information on ERM
policies and procedures through ERM Engagement sessions for staff.
Service Excellence Festival
In 2010, we launched a 3-day Service
Excellence Festival. The Festival aims
to deepen service excellence
awareness amongst staff, promote
learning and sharing within LTA as well as with external agencies, and demonstrate management’s
commitment to service excellence. The Festival was a success and was well-received by all.
Employability Skills Systems
For the mature officers in our
workforce, we have put in place the
Employability Skills Systems (ESS)
programme, as well as the Continuing
Education Scheme for Mature Officers
(CESMO) to allow them to continuously
upgrade their knowledge and skills
throughout their LTA career.
The ESS programme offers adult
workers who have missed out on formal education an opportunity to attain formal qualifications for their skills and help them become more effective at work.
CESMO is an LTA scheme to encourage
mature employees to upgrade
themselves professionally through
part-time academic certification or
qualification programmes. The scheme
provides sponsorships for employees
aged 50 and above who intend to
upgrade themselves through
programmes leading to formal
qualifications. Through this scheme, 70
the LTA hopes to prepare staff with
the necessary skill-sets for the
current and even their second
career upon retirement.
The LTA is committed to the
re-employment of retired staff.
Staff may be re-employed by the LTA
in new capacities.
For our efforts to help our older
employees, the LTA was awarded
the Best Mature Workforce Practices
at the 2011 HRM Awards.
SUSTAINABLE TRANSPORT
The LTA is actively engaged in both
policy and applied research on
sustainable transport solutions
and travel behaviour.
Last year, the Research and
Publications division focused on
data-mining, travel surveys and
benchmarking. It conducted the
Annual Travel Survey 2010 which
provided insights into travel patterns.
The division also produced research
papers on cycling behaviour, policy
and safety, and on the comparison
of overseas and local public
transport operators.
In addition, it developed the commuter
data hub, which together with the
transport database, houses various
transport, energy and environmental
statistics. This will help the LTA identify
trends and anticipate challenges.
The Strategic Research Projects
Division, on the other hand, focuses
on collaborative applied research with
universities and research institutes
on data analytics, behavioral studies
and clean technology.
Last year, it completed one emission
study and started three others.
The division also ran the Diesel
Particulate Filter (DPF) Trial project
and supported the Electric Vehicles
Task Force’s initiatives in setting up
an electrical charging infrastructure
for EV test-bedding. Finally, it also
worked with various departments
at the Nanyang Technological University
to develop a fuel cell-powered bus.
LTA-UNISIM COURSE
In February 2010, the LTA Academy
and the SIM University (UniSIM) jointly
launched the region’s first Master
of Science in Urban Transport
Management (MSc UTM) degree
programme. The MSc UTM programme
provides holistic and rigorous postgraduate training in urban transport
that covers the entire spectrum of
policy, planning and management
in sustainable land use, transport
economics and infrastructure financing.
Classes commenced in July 2010 and
were facilitated by industry experts
such as Professor Anthony May,
Professor Vukan Vuchic and Professor
Kim Kwang Sik.
SECOND WORLD URBAN
TRANSPORT LEADERS SUMMIT
In June / July 2010, the LTA
Academy organised the 2nd World
Urban Transport Leaders Summit
in co-location with the World Cities
Summit and Singapore International
Water Week. Under the theme
“Transforming Urban Transport
for Liveable and Sustainable Cities”,
the Summit discussed transport
issues facing rapidly growing cities
around the world and advocated
the latest approaches and initiatives
to address them. More than 300
delegates gathered to discuss and
exchange solutions, ideas and best
practices in transforming urban
transport during the Summit.
71
LTA
Subsidiaries
MSI Global
MSI Global is a consultancy set up by the LTA to provide land transport
solutions around the world, tapping on the expertise developed by the LTA.
Over the last year, MSI Global has been
busy with projects in Southeast Asia,
China and Europe.
Bangkok
MSI successfully designed, tested,
installed and deployed the Automatic
Fare Collection (AFC) system for the
Bangkok Mass Transit System’s (BTS)
two additional stations on the Thon
Buri extension.
MSI has been contracted to extend
BTS’s AFC system to a further five
stations on the Sukhumvit extension to Soi Bearing. It will be delivering the completed works by the fourth
quarter of 2011. Extension works
include new front-end and backend
software for Automatic Gates, Station
Data Concentrators, POS Terminals and the Central Computer.
As part of a consortium, MSI will modify the BTS’ existing AFC system to incorporate a common stored value
card to be launched soon for Bangkok’s
metro system. The project is scheduled
for completion by the second quarter of 2011.
For Bangkok’s Bus Rapid Transit (BRT)
system, MSI completed the delivery of the AFC system application software last year.
Jakarta
China
Ove Arup & Partners International Ltd
(Arup) secured a contract with PT MRT
Jakarta to provide Technical Advisory
Consultancy Services for the Basic
Engineering Design for Phase 1 of the
Jakarta MRT System. MSI was
appointed by Arup as a sub-consultant
to establish Systems Assurance and
System Integration (SA / SI) processes
and to provide technical advice on SA /
SI, where required.
MSI provided the E&M project
management and consultancy services
to the Shanghai Metro Line 10 project.
The metro line was completed and
opened for revenue service last year.
Ho Chi Minh City
MSI assisted client JGC Corporation in its tender bid to provide E&M
systems for Ho Chi Minh City Metro
Line 1. Utilising MSI’s expertise in rail
technology and construction, MSI
supported JGC in its assessment of proposals and construction
methodologies proposed by its
sub-contractors to be adopted for the project.
Singapore
With the move to distance-based fares,
Singapore’s AFC system known as
Symphony for e-Payments (SeP) had to
be re-tooled with a new computational
framework. This new framework was
added to SeP in July 2010 and was
successfully deployed island-wide
overnight with the full support from the MSI Maintenance team.
MSI also provided software services to upgrade the Electronic Parking
System to accept CEPAS cards and is now in the process of introducing
additional features.
In Nanjing, MSI collaborated with the Singapore Corporation Enterprise
and completed the provision of a consultancy study for the Nanjing Urban Transport Master Plan Study for the Nanjing Planning Bureau.
MSI is completing an assessment and
improvement study of the existing
major traffic junctions and road
networks within the Putou District in
Zhoushan for the Zhoushan Putuo
District Government.
Dublin
As a subcontractor, MSI developed,
tested, installed and deployed the
Clearinghouse application software for IBM Ireland last year. This is for the Dublin Integrated Ticketing System. The project is now in the defects
liability and maintenance phase.
World Urban Transit
Conference 2010
The World Urban Transit Conference
(WUTC) 2010 was jointly organised by the LTA Academy, Association of Consulting Engineers Singapore
(ACES) and MSI Global last year. It was supported by the Ministry of
Transport, the Land Transport Authority,
the Building Construction Authority, the
Institute of Engineers, the Singapore
Institute of Architects, the Institution of Engineering & Technology (Singapore
Network), the Tunnelling and
72
Underground Construction Society
Singapore and the Singapore Exhibition
and Convention Bureau.
The conference was held from 20th
to 22nd October 2010 at Resorts World
Sentosa. It featured six prominent
keynote speakers – Prof Vukan Vuchic,
Ms Barbara A. Nadel, Mr Lim Eng
Hwee, Dr Laurent Fourtune, Prof Brian
Mellitt and Mr T.C Chew – who shared
their wealth of experience and
expertise at the conference. The
conference attracted a total of 682
international and local delegates.
The conference was Singapore’s largest
transit exhibition, highlighting and
showcasing engineering breakthroughs
and new technologies within the public
transport industry. There were over 65
exhibition booths and more than 3,000
people visited the exhibition.
TransitLink
TransitLink is licensed by the Public
Transport Council to provide ticket
payment services for transit operations.
As the transit acquirer for Singapore’s
public transport system, it processes
and clears transit transactions and also
acts as an agent for card managers,
providing card sales, top-ups,
replacements and refunds.
On 30 April 2010, the LTA acquired
TransitLink in an effort to make
Singapore’s public transport system
more people-centred, robust and
multi-faceted. TransitLink is now
a wholly-owned subsidiary of LTA.
DISTANCES FARES
Last year, TransitLink’s Customer
Relations Centre played an important
role in communicating with the public
about the new Distance Fares scheme.
During the first week of implementing
Distance Fares, the centre experienced
a 30 percent surge in calls. Despite
this, TransitLink was able to maintain
the service level of the centre at 85
percent. TransitLink also made sure
it was able to handle dialect-speaking
commuters. To assist commuters
further, TransitLink also extended
the operating hours of ticket offices.
BUS STOP DISTANCE REFUND
TransitLink assisted in managing
refunds to the public for the Bus Stop
Distance Refund. To ensure that the
refund process was seamless and
hassle-free, TransitLink used its
self-help machines – Add-Value
Machine (AVM) – available around the
island to provide refunds to commuters.
To get a refund at the AVMs, a
commuter simply placed his CEPAS
card onto the card reader on the AVM
and select the “Bus Stop Distance
Refund” icon on the screen. The
system will automatically check and
credit the total eligible refund amount
into the card.
TransitLink also improved its Interactive
Voice Response System so that
commuters could verify if any refunds
were due to them from the comfort of
their homes before proceeding to
collect their refunds.
ePark and Ride Scheme
To further promote the Park and Ride
scheme, TransitLink worked with the
LTA to launch the ePark and Ride
Scheme. Since 15 June 2010,
motorists have been able to buy their
Park and Ride sets online from the
TransitLink website. Motorists are now
able to check availability, book and pay
for the set from home. They only need
to go to the ticket office to pick up their
season parking ticket decal.
Transport and Concession
Pass Vouchers
Previously, only grassroots
organisations and government agencies
were able to purchase transport
vouchers to help needy cope with
transport costs. However, last year,
TransitLink opened up the purchase of
these vouchers to other organisations.
TransitLink also took the initiative to
produce Concession Pass Vouchers for
the Ministry of Education under its
Financial Assistance Scheme for needy
students. With this Concession Pass
Voucher, students are able to
conveniently collect their monthly
passes at the ticket offices.
NETS FlashPay
NETS partnered with TransitLink to
introduce NETS FlashPay, an alternative
stored-value CEPAS card for usage on
public transport. TransitLink’s ticket
offices were the first places to sell and
73
to top-up these cards. Top-ups were
subsequently available at all
TransitLink’s self-help AVMs.
Service Excellence Journey
To improve customer service,
TransitLink embarked on a Service
Excellence Journey. As part of this
journey, TransitLink developed new
corporate statements with a focus of providing more integrated and
innovative customer service. The company launched a new logo
which better reflects TransitLink’s
mission of “Connecting our diverse
partners and customer through
integrated services and solutions.
Adding value always.”
74
EZ-Link
EZ-Link is a wholly-owned subsidiary
of the LTA and is regulated by the
Monetary Authority of Singapore and
the Public Transport Council. It is
responsible for the sale, distribution
and management of ez-link cards as
well as processing the clearing and
settlement of all ez-link card
transactions generated in both the
transit and non-transit sectors.
In 2010, EZ-Link began to work towards
extending the use of ez-link cards
beyond public transport fare payments
by getting merchants to accept ez-link
payments. Over 15,000 terminals were
deployed to various lifestyle merchants
around Singapore.
EZ-Link has also been busy extending
the use of the ez-link cards. Since
March 2010, EZ-Link has worked with
private bus operators to enable the
cashless collection of fares through
EZ-Link fare readers.
From February 2011, ez-link card
payments have been accepted
at over 170 CEPAS compliant car
parks. Another 300 plus car parks
are expected to be join in by mid-June
2011 following their upgrading.
In January 2011, EZ-Link and
Travelmania launched the Go Singapore
Pass. This is a special ez-link purse
which allows tourists to travel on public
transport and also enter tourist
attractions around Singapore such as
Universal Studios, Sentosa, Underwater
World, the Singapore Zoological
Garden, the Night Safari and the
Singapore Flyer. By using this card,
tourists can save up to 40 percent
compared to paying for entry into all
these attractions individually.
EZ-Link has also joined the consortium
consisting of DBS Bank, StarHub,
MasterCard and Gemalto to trial Near
Field Communications (NFC) in both
retail and transit locations. The NFC
product has an ez-link purse and
Paypass wallet in one chip and can
be used in over 40 types of phones.
The trial is currently ongoing.
To increase its sales touchpoints for
motorists ez-link cards have gone on
sale at all 7-Eleven convenience stores
since July 2010. This was expanded
to all 7-Eleven@Shell outlets from
February 2011, totaling to over 550
new sales locations. From January
2011, Singapore Post offices also
started selling ez-link cards at their 62 outlets islandwide.
EZ-Link collaborated with OCBC Bank to provide card services at more than
580 OCBC ATMS. These services
include the top-up and refund of the
ez-link purse via OCBC Bank accounts,
viewing and printing of the last 30
transactions of the purse and the
updating of the purse using Visa or
MasterCard through the Top & Tap
service on EZ-Link’s website, or through OCBC Mobile Banking.
OCBC ATMs are the first refund points
outside of transit locations and they
are currently the only channel for
people to view and print the last 30
transactions done on the ez-link purse,
apart from using the EZ-Online website
with an EZ-Link card reader.
In a move to improve its customer
service refund process, EZ-Link made it possible for customers to get a
refund on their ez-link cards directly to their DBS / POSB Account from April 2010.
From May 2010, AMEX cardholders
have been able to apply for the
EZ-Reload – an auto-load service. This was previously only available for Visa / MasterCard / Diners
cardholders and DBS / POSB bank
account holders. SMS Notifications for EZ-Reload services also began
in August 2010. This gives ez-link
cardholders more options besides just receiving email and mail
notifications.
75
76
Major Contracts
Awarded in FY10/11
RAIL PROJECTS
Contract
No.
Project Description
Name of Contractor/
Consultant
Downtown Line
910A
Trackwork for Downtown Line Stage 3
CTCI Corporation
928
Construction and Completion of Bedok Town Park Station and
Associated Tunnels for Downtown Line Stage 3
Sato Kogyo (S) Pte Ltd
929A
Construction and Completion of Tunnels Between Ubi and Kaki Bukit
Stations and Reception Tunnels for Downtown Line Stage 3
Nishimatsu Construction Co Ltd
930
Construction and Completion of Ubi Station and Associated Tunnels
For Downtown Line Stage 3
SK Engineering and
Construction Co., Ltd
932
Construction and Completion of Mattar Station and Associated Tunnels
for Downtown Line Stage 3
937B
Design, Construction and Completion of Tai Seng Facility Building
Singapore Piling & Civil
Engineering Pte Ltd
937BI
Instrumentation and Monitoring Works for Contract 937B – Design,
Construction and Completion of Tai Seng Facility Building
GeoApplication Engineers
Pte Ltd
937BQP
Appointment of Consultant for Supervision of Contract 937B – Design,
Construction and Completion of Tai Seng Facility Building
CKM Consultants Pte Ltd
938A
Supply of Earth Pressure Balance Machines
Herrenknecht Asia
Headquarters Pte Ltd
938B1
Shanghai Tunnel Engineering
Co. Ltd
938B2
Shanghai Tunnel Engineering
Co. Ltd
972A
Provision of AFC Gates for Downtown Line
Thales Security Asia Pte Ltd
9081C
Sewer Diversion Works (Package C)
Swee Hong Engineering
Construction Pte Ltd
9082
Road Diversion Work at MacPherson Estate and Ubi Avenue 2
for Downtown Line 3
CHC Construction Pte Ltd
9083
Temporary Road Widening Works at Kaki Bukit Estate
for Downtown Line 3
Ah Boon Civil Engineering &
Building Contractor Pte Ltd
9085
Temporary Road Connecting Upper Changi Road East and Changi South
Avenue 1 for Downtown Line Stage 3
Precise Development Pte Ltd
9183
Work Injury Compensation / Employer’s Liability Insurances
for Downtown Line 3
First Capital Insurance Limited
9188B1
Appointment of Consultant for Supervision of Contracts 929A and 928
ECAS-EJ Consultants Pte Ltd
77
Contract
No.
Project Description
Name of Contractor/
Consultant
9188B2
Appointment of Consultant for Supervision of Contracts 929 and 930
Tritech Consultants Pte Ltd
9189B1
Instrumentation and Monitoring for Contracts 929A and 928
Tritech Engineering & Testing
(Singapore) Pte Ltd
9189B2
Instrumentation and Monitoring for Contracts 929 and 930
Tritech Engineering & Testing
(Singapore) Pte Ltd
9188B3
R. J. Crocker Consultants Pte Ltd
9189B3
Instrumentation and Monitoring for Contracts 931 and 932
Soil & Foundation Pte Ltd
9081A
Sewer Diversion and Ancillary Works (Package A)
Swee Hong Engineering
9081B
Sewer Diversion Works (Package B)
Jin Choon Civil Engineering
Pte Ltd
9305
Design and Construction of Temporary Operational Control Centre,
Test Track Control Room, Training, Development and Associated Rooms
for DTL1
Tai Yong Construction Pte Ltd
Thomson Line
2101
Architectural and Engineering Consultancy Services for the Proposed
Thomson Line (TSL) – Depot
T Y Lin International Pte Ltd /
Ong & Ong Pte Ltd
2102
Thomson Line (TSL) – Mainline Package A
Arup Singapore Pte Ltd and
Aedas Pte Ltd
2103
Thomson Line (TSL) – Mainline Package B
T Y Lin International Pte Ltd and
DP Architects Pte Ltd
2104
Thomson Line (TSL) – Mainline Package C
Aecom Singapore Pte Ltd and
SAA Architects Pte Ltd
2105
Thomson Line (TSL) – Mainline Package D
Arup Singapore Pte Ltd and
Aedas Pte Ltd
2106
Electrical and Mechanical Consultancy Services for the Proposed
Thomson Line – Depot and Northern Section Rapid Transit System
of Singapore
Parsons Brinckerhoff Pte Ltd
2108
Security and Protective Design Consultancy Services for the Proposed
Thomson Line (TSL)
Arup Singapore Pte Ltd
2111
Site Investigation Works for LTA Projects (4)
Soil Investigation Pte Ltd
78
Major Contracts
Awarded in FY10/11
RAIL PROJECTS
Contract
No.
Project Description
Name of Contractor/
Consultant
Other Rail Projects
8356
Enhancement and Rectification Works to Existing MRT Stations / Depot
Lip Guan Construction Pte Ltd
8115
Feasibility Study of 2-Car Operation for Sengkang and Punggol Light
Rapid Transit System
Mitsubishi Heavy Industries, Ltd
/ Mitsubishi Corporation
Consortium
8116
Implementation of Vehicle Soft Stopping Control at Sengkang and
Punggol Light Rapid Transit System
Mitsubishi Corporation and
Mitsubishi Heavy Industries, Ltd
Consortium
716C
Construction of Additional Tracks at the North-East Line Depot and 50M
Overrun at HarbourFront Station
Alstom Transport S.A. / Alstom
Transport (S) Pte Ltd
7073A
Video Surveillance System Enhancement for North-East Line Trains
NEC Asia Pacific Pte Ltd
1592B
Platform Screen Doors
Singapore Technologies
Electronics Limited
Total awarded sum ($) for rail projects
$1.09
billion
Road projects
Contract
No.
Project Description
Name of Contractor/
Consultant
461
Tunnel Ventilation & Environmental Control Systems for
Voltas Limited
462
Fire Protection System for Marina Coastal Expressway
Linkforce Pte Ltd
463
Electrical System for Marina Coastal Expressway
Gammon Pte Limited
Roads Construction / Development
ER183
Proposed Pedestrian Overhead Bridge at Bukit Timah /
Dunearn Road Near Botanic Gardens
Shincon Industrial Pte Ltd
ER201
Widening of Old Choa Chu Kang Road from Sungei Tengah Road
To Lim Chu Kang Road
Or Kim Peow Contractors
(Private) Limited
ER256
Design and Construction of Eco-Bridge across BKE Linking
Nature Reserves
Eng Lee Engineering Pte Ltd
ER290IM
Supply, Installation and Monitoring of Instruments for
Sentosa Gateway Tunnel
Ryobi Geotechnique
International Pte Ltd
ER295
Construction and Completion of Sentosa Gateway Tunnel Along
Sentosa Gateway
ER295QP
Appointment of Qualified Person (Supervision) for Contract ER295
– Construction and Completion of Sentosa Gateway Tunnel Along
Sentosa Gateway
CKM Consultants Pte Ltd
ER307
Proposed Covered Ramps to Existing Pedestrian Overhead Bridge
(Package 3)
Frontbuild Engineering &
ER318
Covered Ramps at Existing Pedestrian Underpass (Package 2)
Zhengda Corporation
Pte Ltd
ER337
Upgrading of Underground Link Between Orchard MRT and Tangs Plaza
McConnell Dowell South East
Asia Pte Ltd
ER337IM
Instrumentation and Monitoring for Contract ER337 “Upgrading of the
Underground Link Between Orchard MRT and Tangs Plaza”
Soil & Foundation
(Pte) Ltd
ER337QP
Appointment of Qualified Person (Supervision) [QP(S)] for Contract
ER337 “Upgrading of the Underground Link Between Orchard MRT
and Tangs Plaza”
Ronnie & Koh Consultants
Pte Ltd
79
80
Major Contracts
Awarded in FY10/11
ROAD PROJECTS
Contract
No.
Project Description
Name of Contractor/
Consultant
ER338
Widening of Boon Lay Way from Corporation Road to Jalan Boon Lay
Ah Boon Civil Engineering &
Building Contractor Pte Ltd
ER355
Widening of Jalan Terusan
Chan & Chan Engineering
Pte Ltd
ER356
Access Road to Changi North Industrial Park
Koon Construction & Transport
Co. Pte Ltd
ER357
Access Road Connecting Faber Walk to Commonwealth Avenue West
Quek & Quek Civil Engineering
Pte Ltd
ER358
Access Road Connecting from International Business Park
to Boon Lay Way
Eng Lee Engineering Pte Ltd
ER361
Widening of Keppel Viaduct
Singapore Piling & Civil
Engineering Pte Ltd
ER362
Junction Improvement at Ayer Rajah Expressway / South Buona Vista
Road / North Buona Vista Road
Hexagroup Private Limited
ER363
Diversion of ECP at Marina South (Phase 2)
KTC Civil Engineering &
ER372
Road Works at Junction of (1) Bukit Batok Road / Brickland Road /
Bukit Batok West Avenue 5 (2) Jalan Ahmad Ibrahim / Jurong Pier Road
Megastone Holdings
Pte Ltd
Road Maintenance / Management
RP170
EMAS Vehicle Recovery Services (Expressways)
Automobile Association
of Singapore
RP180C
Ad Hoc Repairs and Upgrading of Roads, Road Related Facilities and
Road Structures in Central Sector for a Period of 39 Months
Eng Lam Contractors
Co (Pte) Ltd
RP180NE
Road Structures in North-East Sector for a Period of 39 Months
Samwoh Corporation
Pte Ltd
Contract
No.
Project Description
Name of Contractor/
Consultant
RP180NW
Road Structures in North-West Sector for a Period of 39 Months
Eng Lam Contractors Co
(Pte) Ltd
RP180SE
Road Structures in South-East Sector for a Period of 39 Months
Samwoh Corporation
Pte Ltd
RP180SW
Road Structures in South-West Sector for a Period of 39 Months
Samwoh Corporation
Pte Ltd
RP181E
Inspection of Roads and Road Structures in East Sector for a Period
of 36 Months
CPG Laboratories Pte Ltd
RP181W
Inspection of Roads and Road Structures in West Sector for a Period
of 36 Months
CMP Consulting Engineers
RP182E
Planned Maintenance of Expressways, Road Related Facilities
and Road Structures
Ley Choon Constructions and
Engineering Pte Ltd / Gim Tian
Civil Engineering Pte Ltd
RP182RE
Planned Maintenance of Roads, Road Related Facilities and Road
Structures in East Sector
Megastone Holdings
Pte Ltd
RP182RW
Planned Maintenance of Roads, Road Related Facilities and Road
Structures in West Sector
Ley Choon Constructions and
Engineering Pte Ltd / Gim Tian
Civil Engineering Pte Ltd
Joint Venture
RP188
Principal Inspection of Culverts
RP190
Maintenance of E&M Services for Central Expressway Tunnels,
Fort Canning Tunnel and Facilities Buildings
CPG Facilities Management
Pte Ltd
RP191
Replacement and Maintenance of Escalators at Pedestrian Overhead
Bridges and Underpasses
XJ Elevator Pte Ltd
RP198
Works for Give Way to Buses Scheme
Asphalt Specialist Services
Pte Ltd
RP200E
Term Contract for Upgrading Directional and Traffic Sign in East
Sector of Singapore
Double-Trans Pte Ltd
81
82
Major Contracts
Awarded in FY10/11
ROAD PROJECTS
Contract
No.
Project Description
Name of Contractor/
Consultant
RP200W
Term Contract for Upgrading Directional and Traffic Sign
in West Sector of Singapore
Sing Tec Development
Pte Ltd
RP203
Principal Inspection for Road Structures Along Major and Minor Roads
RP206
LTA Traffic News
MediaCorp Pte Ltd
RP209
Conducting Traffic Survey
CPG Laboratories Pte Ltd
Transport Technology / Road Pricing / Enforcement
IT159
IT Support and Maintenance for ERP and VEP /
TOLL Computer Systems
NCS Pte Ltd
TT156A
Agreement for Processing of ERP Transactions by Network for Electronic
Transfers (Singapore) Pte Ltd
Network for Electronic
TT163
Traffic Data Collection
Citycab Pte Ltd
TT165
Agreement for 500,000 Type B Smart Cards
Watchdata Technologies
Pte Ltd
TT167
Provision of SPMS Maintenance
NCS Pte Ltd
VT300
Agreement for Provision of Autopass Cards and Provision of CashCard
Services for Automated VEP / toll System
VT315
Provision of Software, Hardware and Related Works (Distance Fare)
Transit Link Pte Ltd
VT316
Hosting, Operation and Maintenance for Bus Arrival Information System
Steria Asia Pte Ltd
VT326
Provision of Traffic Wardens for Enforcement Duty
United Premas Limited
VT330
Proposed Jurong East Temporary Bus Interchange
Sato Kogyo (Singapore) Pte Ltd
VT335
Provision of CEPAS 2.0-Compliant Autopass Cards for Automated
VEP / TOLL System
Contract
No.
Project Description
Name of Contractor/
Consultant
Barrier Free Accessibility
VT297C
BFA (Barrier-Free Accessibility) Enhancements to Existing Bus
Interchanges & Terminals (Package 3)
Full House Building
VT297D
BFA (Barrier-Free Accessibility) Enhancements to Existing Bus
Interchanges & Terminals (Package 4)
Full House Building
Total awarded sum ($) for road projects
Total for Rail and Roads
$ 622
$1.7
million
billion
83
84
Major Contracts
to be Awarded in FY11/12
RAIL PROJECTS
Rail
Contract No.
Construction and Completion of MacPherson Station and Associated Tunnels
C931
Construction and Completion of Bencoolen Station for Downtown Line Stage 3
C936
C9188A2
Instrumentation and Monitoring for C935 and C936
C9189A2
Civil and Track Works for A&A Works at Bishan and Ulu Pandan Depots
C1750
Construction and Completion of Sungei Road Station and Associated Tunnels
C935
Construction and Completion of Expo Station and Overrun Tunnel for Downtown Line Stage 3
C922
C9188C1
C9188C3
Construction and Completion of Tampines West Station and Associated Tunnels
C926
Construction and Completion of Bedok Reservoir Station and Tunnels
C927
Construction and Completion of Kaki Bukit Station for Downtown Line Stage 3
C929
Construction and Completion of Kallang Bahru Station for Downtown Line Stage 3
C932A
C9189C3
C9189C1
Instrumentation and Monitoring for C932A
C9189A4
Appointment of Consultant for Supervision of Contract 932A
C9188A4
Construction and Completion of Tampines East Station and Tunnels
C925
Construction and Completion of Tampines Central Station for Downtown Line Stage 3
C925A
Construction and Completion of River Valley Station and Associated Tunnels
C937
Appointment of Consultant for Supervision of Contracts 923A, 925 and 925A
C9188C2
Appointment of Consultant for Supervision of Contract 937
C9188A1
Rail
Contract No.
Construction and Completion of Upper Changi Station and Tunnels
C923
Construction and Completion of Tunnels Between Tampines East Station
and Upper Changi Station for Downtown Line Stage 3
C923A
Construction and Completion of Jalan Besar Station and Associated Tunnels
C933
Appointment of Consultant for Supervision of Contract 933
C9188A3
Instrumentation and Monitoring for C937
C9189A1
Instrumentation and Monitoring for C923A, C925 and C925A
C9189C2
Instrumentation and Monitoring for C933
C9189A3
Tuas West Extension
C1685 – C1689
Depot Equipment for Tuas West Extension
C1681
Half-Height Platform Screen Doors for Tuas West Extension
C1669
Replacement of Signalling System for NSEW lines
C1652A
Signalling System for Tuas West Extension
C1652B
Addition and Alteration Works at Bishan Depot and Ulu Pandan Depot (Signalling System,
Power Supply System & Communications System)
C1752, C1753, C1760
Operation of the Downtown Line
C900
Increasing System Capacity of North-East Line (Trains, Signalling System, Integrated
Supervisory Control System & Communications System)
C751C, C752A, C755A,
C760A
Increasing System Capacity of North-East Line (Power Supply System)
C759A
Increasing System Capacity of Circle Line (Trains, Electrical & Mechanical Systems)
C830C, C830B
Building Services Consultancy for Thomson Line (Southern Section)
C2107
Building Services for Downtown Line Stage 2
C973C, C975C, C978C
Building Services for Downtown Line Stage 3
C973D, C975D, C978D
Building Services for North South Line Extension
C1563, C1565
85
86
Major Contracts
to be Awarded in FY11/12
ROAD PROJECTS
Road
Contract No.
Sentosa Gateway
ER296
Sentosa Gateway (E&M Systems & Building Services)
ER291, ER292A,
ER292B
Seletar Aerospace Park
ER368 & ER369
Improvement to Newton Flyover
ER381
System Evaluation Test for the Next Generation ERP System
TT112
CTE Upgrading (Plant Monitoring & Communication Systems, Fire Protection System, EMAS
Front End Logical Servers and EMAS Central Computer System & i-transport Platform)
RP215, RP217, TT171,
TT172
CTE Upgrading (Electrical System)
RP216
EMAS Enhancement (2 E&M Systems contracts)
TT185
Commuter Facilities Projects
Design & Build of Enhancement to Existing MRT / LRT Stations and
Adjacent Commuter Facilities
C1338A, C1338B
Contract for provision of lifts to 6 POBs
C1342B
Proposed Covered Pedestrian Overhead Bridge, Covered Linkway and Bus Shelter
at Upper Paya Lebar Road near Rochdale Road
ER377
Contracts for Additional Bicycle Racks at Existing MRT
C1346A
Contracts for Design and Construction of Cycling Path Networks
RP228A
Contracts for providing connectivity to Clementi, Commonwealth Queenstown MRT
not available as yet
Contracts for Ramps at Existing Pedestrian Underpass (Package 3)
Contracts for Covered Ramps to Existing POBs (Packages 7 & 8)
Contracts for Covered Ramps and Cover Over to existing POBs (Packages 4, 5, 7 & 8)
87
88
Awards Won by
LTA in FY10/11
In the 12 months under review, the
LTA received a number of awards.
These awards demonstrate that we
are an organisation which always
strives to achieve the highest
standards.
PUBLIC SERVICE
PREMIER AWARD
In May 2010, the LTA won the Public
Service Premier Award. The Award
recognises the LTA’s efforts as a public
agency in maintaining the highest
levels of organizational excellence,
and can now be added to its other
achievements – such as the Singapore
Quality Award and Innovation
Excellence Award.
CIRCLE LINE WINS THE GREEN
MARK GOLD AWARD
The BCA-LTA Green Mark for Rapid
Transit System (RTS) was developed
to provide a holistic approach in
evaluating and rating the environment
performance of RTS for existing and
future lines. Awarded by the Building
and Construction Authority, the Circle
Line won the Green Mark Gold Award
for its environmentally-friendly features
e.g. The regenerative braking system
and the energy-conserving escalators.
PUB WATERMARK
AWARD 2010
The Watermark Award was introduced
in 2007 to recognize individuals and
organisations for their outstanding
contributions and commitment
to protect and raise awareness
of Singapore’s precious water
resources. The LTA is committed to
ensuring that construction works have
minimal impact on the environment. As a result of our continued efforts, the LTA was the only public agency
among the nine recipients of PUB’s
Watermark Award 2010.
Multiple Accolades for PLANET
Launched in July 2010, the Planning for Land Transport Network (PLANET) is a sophisticated data warehouse that
serves as the platform for policy
analysts, transport planners, research
analysts, bus and transit regulators to perform advanced data analytics in the development and fine-tuning of land transport policies. To-date,
PLANET processes over 12 million daily public transport records, and
supports queries on more than 4.0
billion records.
PLANET has received recognition at the
CIO Asia Awards, the Computerworld
Enterprise Intelligence Awards
(Government and Non-Profit) and the highly coveted Gartner Business
Intelligence Excellence Awards.
MOT Minister’s Innovation Awards
The LTA won four Distinguished and five Merit Awards at the Minister’s
Innovation Awards 2010.
Distinguished Awards
• B2C: The Recyclable Bio Ball
Filtration System
• Integrated Distance-Based Fare
Charging for both the Bus and Rail System
• Green Pavement – Sustainable
Roads using Recycled Materials
• MyTransport.SG: Your Transport
Companion
Merit Awards
• MobileP@y: Purchase your e-Day
Licences on-the-move
• Energy Efficient and Sustainable
Design for First Underground 66 kV
Substation in Singapore
• Noise Enclosure for a Friendlier
Environment
• Development of Anti-Stick Paint for Road Facilities
• Green Man Plus – More Crossing
Time for Elderly Pedestrians Using A Single Transit Card
HRM Awards for Excellent
People Practices
At the LTA, work-life balance is the key to sustained engagement and
productivity of the staff. To develop the
mature officers in the workforce, the
LTA has put in place the Employability
Skills Systems programme, as well as
the Continuing Education Scheme for
Matured Officers to allow them to apply
continuous learning throughout their
careers with the LTA.
In recognition of the LTA’s excellent
people practices, the HRM Awards –
Asia’s pre-eminent event for
recognising the best HR practices –
conferred the Best Work-Life Harmony
and Best Mature Workforce Practices
Awards to the LTA.
89
Singapore Sustainability
Awards 2010 – Green IT
category
Organised by the Singapore Business Federation, the Green IT awards recognize the efforts of Singapore-based enterprises that
have adopted holistic green IT solution.
Among the LTA’s green initiatives are
the adoption of Energy Star compliant
computers, Green Hours@LTA, use of energy-efficient technologies
and inverter systems to regenerate
energy from train braking, as well as
close monitoring of the organisation’s
energy usage.
90
Significant
Events
APRIL 2010
More than 50,000 members of the
public were treated to free rides and
performances along the Circle Line
(from Dhoby Ghaut to Bartley) stations
as part of the Circle Line Discovery
Open House held on 4 April 2010. The
highlight of the event was the Circle
Line Charity Runway fashion show,
which, with the support of SMRT,
Citibank, Geylang Serai Citizens’
Consultative Committee and CityLink
Mall, raised a total of $102,000 for the
LTA Cares Fund.
Eleven Circle Line MRT stations –
Dhoby Ghaut, Bras Basah, Esplanade,
Promenade, Nicoll Highway, Stadium,
Mountbatten, Dakota, Paya Lebar,
MacPherson and Tai Seng – opened
for passenger service on 17 April 2010.
MAY 2010
To encourage more car owners to
switch to public transport, the LTA
made enhancements to the Park &
Ride Scheme, such as increasing the
number of Park & Ride lots near
popular sites. Car owners can also
conveniently make online transactions
with the introduction of the new
booking system on 15 June 2010.
The LTA implemented a new vehicle
quota system methodology, which will
see COE quotas being announced in
January and July every year.
The LTA won the prestigious Public
Service Premier Award.
To ensure the safety of pedestrians
and cyclists, the LTA launched its
first dedicated cycling path in
Tampines, followed by Taman
Jurong in January 2011.
JUNE 2010
The LTA signed a Memorandum of
Understanding with Dubai’s Roads &
Transport Authority – a move that will
see both organisations sharing
expertise in land transport
development.
More than 300 delegates gathered
in Singapore for the 2nd World Urban
Transport Leaders Summit, organised
by the LTA Academy, to discuss and
exchange solutions, ideas and best
practices in transforming urban
transport.
JULY 2010
The LTA rolled out Distance Fares –
a new fare system based on the
overall distance travelled, on the bus,
LRT and MRT.
To further enhance the safety of
workers on lorries, a workgroup led
by the LTA and the Ministry of
Manpower suggested more vehiclesafety related measures, enforcement
and penalties, and public education.
Project PLANET – a time-saving
data analysis tool – was launched
by the LTA.
AUGUST 2010
The One.Motoring portal, providing
live traffic images and e-services,
celebrated its 10th anniversary in
August 2010. This portal was one
of the three Outstanding Award winners
of the inaugural Singapore Government
Web Excellence Awards presented
in May 2010.
Special Youth Olympic Lanes were
implemented on seven expressways
and 15 arterial roads during the
inaugural Youth Olympic Games
in Singapore to facilitate travel for
Games participants and officials
to competition venues.
OCTOBER 2010
The LTA hosted the World Urban Transit
Conference where 600 delegates from
20 countries discussed and exchanged
ideas on sustainable and innovative
urban rail transportation systems.
NOVEMBER 2010
In collaboration with the MOE’s
Economics Unit, the LTA launched a
series of Land Transport videos to
illustrate the economics at work behind
the land transport policies in
Singapore, at the inaugural Land
Transport JC Forum.
SEPTEMBER 2010
The LTA marked its 15th anniversary.
Together with the Public Transport
Council (PTC), SBS Transit, SMRT and
the Singapore Kindness Movement,
the LTA launched a public education
programme “Love Your Ride” to
promote graciousness on public
transport.
The LTA won the coveted PUB’s
Watermark Award 2010, being the
only public agency among the
nine recipients.
The LTA took over from the Traffic Police
the following functions: to enforce
illegal parking, issue permits for
carrying loads on vehicles and use
of excluded vehicles on expressways,
close roads for repair and
reconstruction, as well as
gazette speed limit on roads.
A new technology protocol, Traffic
Message Channel Location Table for
Singapore, was launched to enable
drivers to receive real-time and
localised traffic information on
their smartphones and GPS devices.
JANUARY 2011
The LTA issued regulations on the use
of motorised bicycles to ensure they
meet technical requirements.
91
Half-height platform screen doors were
installed at Bedok and Paya Lebar MRT
stations to enhance commuter safety.
The LTA will complete installation of
the platform screen doors along the
East-West Line by the third quarter
of 2011.
MARCH 2011
The Green Man Plus scheme proved
to be a success and will be extended
island-wide, to be fully implemented
by 2014.
“We Keep Your World Moving”
Facebook page was introduced
by the LTA to connect with the
public and update them on land
transport initiatives.
92
Financial Review
FY10/11 Financial Results
STATEMENTS OF COMPREHENSIVE INCOME
For the financial year ended 31 March 2011
For FY10/11, the Authority achieved a surplus of $22m,
after netting off government grants and contribution
to consolidated fund at 17%. Total comprehensive
income amount to $14m after taking into account
cash flow hedges of $8m.
Operating Income
FY10/11
FY09/10
Increase/
(Decrease)
$’M
$’M
$’M
522
470
52
(1,051)
(972)
79
Operating Deficit
(529)
(502)
27
Other Gains – Net
15
41
(26)
Deficit before Government Grants
(514)
(461)
53
Government Grants
540
511
29
26
50
(24)
(4)
(7)
(3)
22
43
(21)
Other Comprehensive Income:
Cash Flow Hedges
(8)
(18)
(10)
Total Comprehensive Income
14
25
(11)
Operating Expenditure
Surplus before Contribution to Consolidated Fund
Contribution to Consolidated Fund
Net Surplus
93
Operating income
The Authority’s total operating income of $522m in FY10/11 is an increase of $52m (11%) over
FY09/10’s income of $470m, contributed mainly by higher management fee from Government in FY10/11 ($56m) to fund operational and
maintenance needs of various new initiatives
implemented under the Land Transport Master Plan.
Management Fee from Government
Others
Composition Fines
Vehicle Transit Licensing Fees
Advertising Licence Fees
Sale of In-Vehicle Units
FY10/11
Management Fee from Government
FY09/10
$’M
%
$’M
%
400
76
344
73
Composition Fines
30
6
28
6
Vehicle Transit Licensing Fees
24
5
22
5
Advertising Licence Fees
18
3
20
4
9
2
12
3
41
8
44
9
522
100
470
100
Sale of In-Vehicle Units
Others
73
%
Total Operating Income
%
76
FY10/11
8%
6%
5%
3%
2%
FY09/10
9%
6%
5%
4%
3%
94
Financial Review
OPERATING EXPENDITURE
The Authority incurred total operating expenditure of
$1,051m in FY10/11, an increase of $79m (8%) over
FY09/10’s expenditure of $972m, contributed mainly
by increase in depreciation expenditure ($93m) offset
by decrease in other operating expenditures.
Depreciation of Property, Plant & Equipment
Employee Compensation
Maintenance & Upkeep
Others
Bond Interest
Utilities
Information Technology Service Charges
Agency Fees
FY10/11
FY09/10
$’M
%
$’M
%
Depreciation of Property, Plant & Equipment
423
40
330
34
Employee Compensation
202
19
174
18
Maintenance & Upkeep
152
14
194
20
Bond Interest
67
6
75
8
Utilities
42
4
37
4
Information Technology Service Charges
37
4
36
4
Agency Fees
27
3
24
2
101
10
102
10
1,051
100
972
100
Others
%
%
14
FY10/11
40
%
18
20
19
%
Total Operating Expenditure
%
FY09/10
10 %
6%
4%
4%
3%
%
34
10 %
8%
4%
4%
2%
Balance sheets
As at 31 March 2011
Property, Plant & Equipment
Other Non-Current Assets
Current Assets
Assets
Equity
2011
2010
Increase/
(Decrease)
$’M
$’M
$’M
%
20,375
18,203
2,172
12
33
25
8
32
2,585
1,702
883
52
22,993
19,930
3,063
15
764
733
31
4
18,596
16,352
2,244
14
2,375
1,300
1,075
83
Other Non-Current Liabilities
404
153
251
164
Current Liabilities
854
1,392
(538)
(39)
22,993
19,930
3,063
15
Deferred Capital Grants
Borrowings (Non-Current)
Equity & Liabilities
95
96
Financial Review
5-YEAR FINANCIAL SUMMARY
NET SURPLUS/(DEFICIT)
600
$479M
500
400
$364M
$540M
$511M
$341M
300
200
100
$44M
$37M
($309M)
($296M)
($9M)
$43M
$22M
0
-100
-200
-300
-400
($488M)
($461M)
($514M)
-500
-600
FY06/07
FY07/08
FY08/09
FY09/10
Government Grants
Net Surplus/(Deficit)
Deficit before
Government Grants
FY10/11
OPERATING INCOME, GOVERNMENT
GRANTS & EXPENDITURE
$1,051M
FY10/11
$540M
$522M
$972M
FY09/10
$511M
$470M
$896M
FY08/09
$479M
$458M
$737M
FY07/08
$341M
$439M
$723M
FY06/07
$364M
$389M
Operating Expenditure
Government Grants
Operating Income
iii
Land Transport Authority
It’s all about...
1 Hampshire Road Singapore 219428
You can contact us at 1800-CALL LTA (1800 2255 582)
or SMS us at 77 LTA (77582)
www.lta.gov.sg
http://talk2lta.lta.gov.sg
www.onemotoring.com.sg
Annual Report 2010/2011
Vehicle & Transit Licensing Office
10 Sin Ming Drive Singapore 575701

pdf - Land Transport Authority

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