health care and services excellence

HEALTH CARE AND
SERVICES EXCELLENCE
Mahidol University Annual Report 2012
85
HEALTHCARE AND
SERVICES EXCELLENCE
Beds and Patients in Hospitals Fiscal Year 2012
Animal Cases Serviced in Animal Hospitals Fiscal Year 2012
As of September 2012
Mahidol University Annual Report 2012
87
WISDOM APPLICATION
CENTER
ACCREDITATION
The primary goal of the Wisdom Application Center
is to promote and support Mahidol University in
achieving “Healthcare and Services Excellence.”
The Center provides a wide range of Knowledge
Based Services to government agencies, national
and local communities, as well as private and public
organizations. These services include Research
Studies, Analysis, Consultations, Designing, Testing,
Training and Development Seminars. The Center
implements the concept of “Public Private Partnership”
by facilitating collaborations between the university’s
experienced staff and private industries.
The Center has compiled the Expertise Database on
Mahidol University’s 3,600 faculties in 6 branches:
•
•
•
•
•
•
Mahidol University is also registered in the
“Thai Consultant Database Center” governed by
the Ministry of Finance, in the following sectors
•
•
•
•
•
•
•
•
•
•
•
Agriculture and Rural Development
Education
Energy
Environment
Health
Industry
Population
Telecommunication
Tourism
Transportation
Water Supply and Sanitation
This consultant registration adds high assurance
and strengthens Mahidol University’s already well
renowned Healthcare and Services Excellence.
Arts & Humanities
Clinical, Pre-Clinical & Health
Engineering & Technology
Life Sciences
Physical Sciences
Social Sciences
In 2012, the Center had 109 projects valued at 258 Million Baht
In million baht
350
300
* 258
250
200
150
120
50
01
2
r2
Ye
a
01
1
r2
Ye
a
01
0
r2
Ye
a
00
9
0
r2
Faculty of Dentistry
- Hospital Accreditation (HA) from the Healthcare
Accreditation Institute (Public Organization)
2
Faculty of Dentistry
- ISO 17025:2005 for medical product analysis from
Bureau of Laboratory Quality Standard, Ministry of
Public Health
3
Faculty of Medicine Ramathibodi Hospital
- HA-Reaccreditation from The Healthcare Accreditation
Institute (HA), 26 Feb 2010 - 25 Feb 2013
4
Faculty of Medicine Ramathibodi Hospital
(Department of Pathology)
- ISO 15189, 2009-14 Jan 2013
5
Faculty of Medicine Siriraj Hospital
(Ayuved Siriraj Manufacturing Unit
of Herbal Medicine and Procts)
- Approval by Good Manufacturing Practice (GMP) 2005
for Tradition Medicine Production
6
Faculty of Medicine Siriraj Hospital
(Laboratory of Department of Microbiology)
- ISO 15189:2007
7
Faculty of Medicine Siriraj Hospital
(Medical Laboratory)
- ISO 15189:2007
8
Faculty of Medicine Siriraj Hospital
(Sirindhorn School of Prosthetics
and Orthotics)
- ISO 9001:2008
9
Faculty of Medicine Siriraj Hospital
(Siriraj Central Sterile Supply Department)
- ISO 15189:2007
10
Faculty of Medical Technology
- ISO 15189:2007
11
Faculty of Nursing
- Accredited by Thailand Nursing and Midwifery Council
12
Faculty of Public Health
- ISO 9001:2008
- Office of Public Health and Environmental Technologies
(OPHETS)/ quality assurance certificate of
“Health Checkup Service Unit”
13
Faculty of Pharmacy
- ISO/IEC 17025:2005, GLP Laboratory Unit
14
Institute of Nutrition
- an Accredited Laboratory complying with the ISO/IEC
17025:2005 and the Requirements of the Bureau of
Laboratory Quality Standards, Ministry of Public Health
in the field of Food Testing
- The certificate of Good Manufacturing Practice (GMP)
compliance for a manufacturer by the Food and Drug
Administration, Ministry of Public Health
15
National Laboratory Animal Center
- OHSAS 18001:2007 in the field of breeding, providing
and testing in laboratory animals on 23 October 2012
16
National Laboratory Animal Center
- ISO/IEC 17025:2005
17
National Laboratory Animal Center
- ISO 9001:2008
109
85
100
Quality Standard
1
* 194
133
Ye
a
Faculty/ Institute/ College
Number of projects
* 320
* 204
No.
Mahidol University Annual Report 2012
89
MAHIDOL UNIVERSITY
LIBRARY AND KNOWLEDGE CENTER
Statistics
Library Resources
Books
247,357 titles
e-Books
71,214 titles
Journals
1,051 titles
e-Journals
e-Thesis/ Dissertations
e-Databases
e-Lectures
39,288 titles
1,012,745 titles
86 titles
3,200 titles
Services
Number of Library Service Users
Number of Library Website Visitors
901,467 persons
1,473,709 times
Number of Books Borrowing
151,413 times
Number of Books Use in Library
191,965 times
Number of Print Journals Use
Electronic Databases Usage
90,690 times
7,356,547 times
Number of Daily Book Delivery
21,181 times
Reference Desk Service
30,393 items
Question and Answer via Library Website
151 times
Number of Request for Foreign Articles Service
530 times
Library Visitors
Visitors at the Prince Father’s Biography Hall and
Hall of Fame (Mahidol Learning Center Building)
The Archives and Museums Department is a division
under the responsibility of the Library & Knowledge
Center. At first, the Department kept and stored
University administration documents from University
Senate Committee and the Executive Meetings.
Since 2009, when Mahidol Learning Center Building was constructed the department included the
Prince Father’s Biography Hall and the Hall of Fame
within the building. Here, the exhibition features the
Prince Father’s biography related to the Prince
Father who is regarded as role model
and soul of Mahidol Community.
At the Hall of Fame, the history and development
of Mahidol University from the past to presen is
exhibited. These Halls welcome local and
international visitors from many parts of the university
and faculties. Apart from the halls, an exhibition
room is available as a venue for organizing
informative or historical and cultural exhibitions.
Reading Habits Promotion
The activities have been performed with satisfied
response.
•
2,852 persons
10,337 persons
2,382 persons
Organize Academic Training and Seminar
145 times
Number of University Administration Archives
385 itmes
The University Division of Physical and
Environment : Traffic and Security Unit
The Reading Habits Promotion working group
arranged to put the basket of the fiction books
and magazines on the University shuttle buses
for leisure reading of the passengers.
4,305 times
Number of Electronic Document Delivery Service
Number of Internet Zone Use
The Prince Father’s Biography Hall and
Hall of Fame at Mahidol Learning
Center
•
The University Division of Student Affairs
With the collaboration of the University Division
of Student Affairs, the Library allocated a corner
in the 1st floor of the 10th dormitory to be
designated as a reading room where Library &
Knowledge Center donated a collection of
general reading books. This collection is
managed by a Volunteer student group.
•
Public Library of Phutthamonthon District
Book donation and exhibition file transfers are
main activities conducted by the public library
and their network libraries. Book donation is
one main activity that the Library & Knowledge
Center provides to the community in order to
promote reading to local communities.
•
School libraries affected from flood crisis
The Library & Knowledge Center donated
books and varions educational materials
school libraries affected by the 2011 flood.
This activity also includes a follow up to
schools for the next 5 years as a social
responsibility mission of the Library.
Plagiarism Prevention Training Activity
To create e-Theses added to The Digital Collection
of UNINET/ThaiLIS Project, the Library & Knowledge
Center has introduced ‘Turn it in’ software to scan
theses and dissertations in order to prevent
plagiarism. From our experience, both our librarians
and IT staff expanded their roles to support teaching
and learning. Turn it in was used as an academic
tool utilized by teachers and students to detect
plagiarism.
Library Automation Network Development
The Library & Knowledge Center has implemented
the Innovative System of Innopac Ltd. to be the
library automation system for managing all kinds
of material in the libraries for almost 20 years.
Since the beginning, there were only 15 libraries of
Mahidol University using this software. Due to the
sustainability of the system and the expertise of
the Library IT staff, many autonomous libraries come
to share the system enabling them to provide one
stop services for more library users wherever they
are.
Mahidol University Annual Report 2012
91
OUTSTANDING PROJECTS
Rabies Prevention at Mahidol University
and the surrounding communities in
2011-2012 : Faculty of Veterinary Science
The welfare of homeless dogs:
Faculty of Veterinary Science
The project was conducted in the concept of World
Rabies’ Day, which consists of the exhibition and
activity, providing public knowledge and student
training. The Faculty of Veterinary Science, Mahidol
University has coordinated with Salaya municipalty
Veterinary volunteer camp and surrounding
communities to provide rabies vaccination for
dogs in the following areas; Mahasawat subdistrict,
Mahidol University (Kanchanaburi campus),
Phuttamonthon district, Taweewattana district
and Mahidol University (Salaya campus). There
were about 130 dogs that have been vaccinated.
“Salaya Dog Shelter” (Baan Rak Maa Salaya) is a
project welfare for stray dogs that have been found
in the Mahidol University (Salaya campus) which
aims to develop a model for sustainable management
of stray dogs in the community. In January 2008,
Mahidol University assigned the Faculty of Veterinary
Science to manage, control and coordinate this
project in order to solve stray dog problems in
Salaya campus. Salaya Dog Shelter provides a
one-stop solution to this problem by providing
healthcare and disease prevention, training
activities, finding the new homes and other
activities for stray dogs. Moreover, this project is a
model for sustainable management of stray dogs in
the community by coordinating between instructors,
staff, and students of the Faculty of Veterinary
Science, Mahidol University and together with
people in surrounding area. It is also a study place
for veterinary students, students in other faculties
and students in other universities.
Thus, in the academic year 2011-2012 the
Veterinary Science Student Club has conducted
this project continuously to provide rabies vaccination
and educate knowledge to people in surrounding
communities. This is a continuous project of the
past year. It also aims to build public awareness in
veterinary students and to demonstrate the rabies
prevention and control since rabies is one of the
important zoonotic diseases in Thailand. The
Veterinary Science Student Club will organize and
implement this project in every year.
Mahidol University (Salaya campus) can control
the numbers of stray dogs in campus area. There
are many institutions visiting Salaya Dog Shelter
to study and use it as a model for their workplaces.
Veterinary students have more knowledge and
experiences in solving stray dogs problems which
they can educate and lead communities
to solve the problem correctly.
Numbers of Dogs in Salaya Dog Shelter Fiscal Years 2008 - 2012
Numbers of Dogs
Description
2008
2009
2010
2011
2012
New coming dogs
43
69
29
25
53
Adopted dogs
2
25
23
23
36
Deceased dogs
-
-
3
8
7
Escaped dogs
-
-
-
4
2
41
85
91
81
89
Total number of dogs
Mahidol University Annual Report 2012
93
JodJum Device: Faculty of Engineering
Dearndee device: Faculty of Engineering
JodJum is a Braille NoteTaker device that helps
the blinds taking note easily. The recorded data
will be output by voice and it can connect to the
mobile phone and computers to transfer the data.
It weighs only 100 grams and is easy to carry.
Students and a professor from the Electrical
Engineering department, the Faculty of Engineering,
Mahidol University created an assistive device,
called “Dearndee”, which can rehabilitate foot-drop
symptoms of paralyzed patients. They conducted
the “Mahidol Dearndee for King” project, donating 85
Dearndee devices, and demonstrating how to use
the device to the patients at Ramathibodi Hospital,
Siriraj Hospital, Golden Jubilee Medical Center,
and the Faculty of Physical Therapy of Mahidol
University.
“JodJum” is a co-project of students from the
Department of Electrical Engineering: Mr. Pattaravit
Kijjettanee, Mr. Montree Tangprayunlert, Mr. Sompoch
Aranphan, and Ms. Jiraporn Trakontanasuntorn
from the Computer Science program, International
College. Their project advisors are Associate
Professor Dr. Zeng Lertmanorat from the Faculty of
Engineering, Dr. Boonyanit Mathayomchan from the
International College, and Mr. Tam Jatunam from
Ratchasuda College.
The inventors submitted “JodJum” to the “True
Innovation Award 2012” contest, held by True
Corporation Public Company Limited. This contest
was divided into 2 sections, IDEA SEED (presenting
the concept of an innovation with a business plan;
the innovation could be a model, or in process of
development); and INNOTREE (the contestants
needed to present their completed innovation to
the committee). The host also gave members of
the public an opportunity to submit their inventions,
and there were 1,300 entries in this competition.
“JodJum” won the first place of IDEA SEED in
“True Innovation Award 2012”.
In the future, “JodJum” will be given to schools
for the blind, nationally. The team aim to give 86
devices for celebrating the auspicious occasion of
His Majesty King Bhumibol Adulyadej’s 86th
Birthday in 2013.
The inventors are graduate students from the
Electrical Engineering department, Faculty of
Engineering, Mahidol University: Mr. Jirawat
Jittaprasoodwit, Mr. Ratikorn Chaiwattanattham,
and Mr. Apiwan Trangtakoon. Associate Professor
Dr. Zeng Lertmanorat from the Faculty of Engineering
is their project advisor.
The two inventors explained that the “Dearndee
device will stimulate the muscle to lift patients’
feet, and enable them to walk easily”. Associate
Professor Dr. Zeng Lertmanorat explained more
about the Dearndee device: “In many countries,
paralysis patients have this device, but 100,000
Thai paralysis patients do not have a chance to
use it, because the imported device costs 100,000
baht”. For this reason, the inventors determined to
create and develop the assistive device for
enhancing the quality of life in Thailand.
The “Mahidol Dearndee for King” project is
conducted to celebrate the auspicious occasion
of His Majesty King Bhumibol Adulyadej’s 85th
Birthday. The team gave 85 Dearndee devices to
paralysis patients with no charge. They hoped
that the devices will be useful and help patients
live more comfortably.
Early Childhood Development Center:
National Institute for Child and Family
Development
The Early Childhood Development Center is an
important program according to the main mission
of the National Institute for Child and Family
Development. The center provides services for
preschool children, which is divided into 2 projects:
the first Project is Caring and Development of
preschool children during the daytime for children
aged 15 months up to 3 years old; and the second
project is demonstrative kindergarten for development
of children aged 3-6 years old. There are 146 children
in both projects. The Early childhood center, leaded
by Dr. Suriyadeo Tripathi, the director of the Institute
and a program manager of the center, aims at a
holistic approach in development of physical, mental,
social, intellectual readiness and self-assistance
under family participation in order to prepare
children for with life skills and positive mindset
for the changing world in this 21st century.
The center has its own curriculum, Positive
Cognitive Intelligence and integrated with Denver
scale, Mega skill, School readiness and Life Asset
containing in the curriculum and indicators for
evaluation process with the institute national
standard technique and tools.
Consulting Project on Development of
Standard Indicators based on Clean
and Green Concept and Standard
Assessment of Six Target Groups under
the Bangkok Clean and Green Project:
Faculty of Public Health
Both medium-and long-term administrative plans
of Bangkok Metropolitan Administration (BMA) aim
to develop Bangkok to be world standard metropolitan
city in the areas of environment, healthy people
and quality of life. Bangkok Clean and Green
Project (BCG) using clean and green principle was
set up and used to achieve the strategic plan of
sanitary and environmental issues for BMA. Faculty
of Public Health, Mahidol University was appointed
to be a consultant responsible for the project on
development of standard indicators and assessment
criteria to evaluate achievement of six target
groups, namely markets, schools under BMA
supervision, temples, mosques, health centers,
and petrol service stations.
Assessment tools based on clean and green
principle including standard indicators and criteria
were developed and used to audit those six target
groups. The strategy of pre- and post-assessment
were performed and compared for the project’s
goals achievement. The results indicate that every
target groups developed well at the end of the
project related to the level of standard criteria.
Public relation strategies will be continuously
advocated to promote the Bangkok Clean and
Green Project which leads to improve the problematic
issues and other obstacles of those six target
groups’ successes. This will be to raise the
standard of environment as a whole. Ultimately,
a practice of this project will be widely recognized
or employed to the whole area of Bangkok in
accord with Bangkok administrative plan.
Mahidol University Annual Report 2012
95
National Academic Conference:
College of Religious Studies
Thailand Philharmonic Orchestra (TPO):
College of Music
The College of Religious Studies in collaboration
with the Buddhism National Office organized
the seminar entitled “2600 years of the Buddha’s
enlightenment and Thai society development” on
September 5, 2012, at Mahidol Learning Center.
The purposes of this seminar were
The Thailand Philharmonic Orchestra (TPO) gave
its inaugural performance at the Royal Thailand
Navy Auditorium on June 23, 2005, in a gala
concert for the International Trumpet Guild
Conference. Over its first seven seasons the
TPO has consistently impressed and inspired
audiences with its excellent performances. Many
highly regarded conductors have led the TPO
including Gudni Emilsson, Claude Villaret, Shuchi
Komiyama, Leo Phillips, Michalis Economou,
Jeannine Wagnar, Dariusz Mikulski, Ligia Amadio,
Maj. PrateepSuphanroj, and Christopher Hughes.
1) to celebrate 2600 years of the Buddha’s
enlightenment
2) to promote the Buddha’s teaching in academic
area
3) to promote the Buddha’s teaching in daily life
application.
The seminar consisted of the speakers such as
Professor Dr. Art - Ong Jumsai Na Ayudhya,
Professor Dr. Somparn Promta, Mr. Charoonsak
Chaweesak, Ms. Jadesupha Photipimphanont,
Associate Professor Dr. Sanong Woraurai, and
Dr. Danai, Janjaochai. The seminar was joined by
the administrators, lecturers, and general people,
totaling 287 people.
English for Police Cadets:
Mahidol University International College
Representatives from the MUIC Student Association,
freshman class committee and alumni, conducted
a three-hour Basic English class for 300 police
trainees at the Central Police Training Center at
Salaya on January 7, 2012. The English class,
focusing on vocabulary lessons relevant to their
police training course, is part of collaboration
efforts between MUIC and the training center in
preparation for the ASEAN integration in 2015.
TPO regularly performs for major national events
for the RoyalThai Government, the most recent
being to celebrate His Majesty the King’s 84th
Birthday Celebration Concert on December 3rd
at SanamLuang in downtown Bangkok.
The current 2012-2013 season is Gudni Emilsson’s
eight seasonas Chief Conductor of the TPO.
He continues the work of attracting a loyal and
appreciative following in Thailand, while helping
the TPO to build a reputation for performing
excellence. Its annual schedule of more than 50
performances draws from over three centuries
of orchestral repertoire as well as chamber,
contemporary, and specially-commissioned new
music.
TPO is proud to have the patronage of the Royal
Thai Government and Mahidol University and
enjoys a burgeoning multicultural tradition. The
90-member symphony orchestra is made up of
musicians from more than 15 nations. The TPO
has been active in recording many traditional Thai
songs, and has produced 10 CDs of those works.
In addition, the TPO has several new projects and
collaborations on the horizon including recording
sessions, concerts throughout Thailand, and
several international performances.
Soloists from around the world regularly join TPO
for performances and have praised the orchestra
for its growth and development in such a short
period of time. Those guests have included Jens
Lindemann, Lambis Vassiliadis, Boris Brovtsyn,
Alexandros Economou, Tomas Strasil, Reinhold
Friedrich, Cristina Bojin, Karina Di Virgilio,
Mischa Maisky, Yoon Jin Kim, Jura Margulis,
Christopher Espenschied, Dimitry Ashkenazy,
Ara Malikian, Serouj Kradjian, Robyn Schulkowsky,
Lucia Aliberti, and Otto Schilli, among others.
TPO’s first International appearance occurred in
October 2009 when the Japanese Association of
Orchestras extended the invitation to perform at
the Asian Orchestras Festival in the Tokyo Opera
City Concert Hall. In the same year the Royal Thai
Government invited TPO to play at the gala concert
for the 15th ASEAN Summit held in Cha-Am in
front of Prime Ministers of the 10 ASEAN countries,
as well as those of China, India, Japan, S. Korea,
Australia, and New Zealand.
On September 29, 2010, TPO had the distinct
honor to give a performance for H.M. King
BhumibolAdulyadej and H.R.H. Princess Maha
ChakriSirindhorn at Royal Medical College
Auditorium, Siriraj Hospital. In the concert TPO
paid tribute to His Majesty’s considerable musical
talent. The concert served to honor the occasion
of the 37th Anniversary of a special concert that
His Majesty played for students at the Royal Medical
College’s auditorium on September 29, 1973.
Mahidol University Annual Report 2012
97
The Red Cross Children Home Village:
Golden Jubilee Medical Center
The summary of this project is as follows:
Physical care: The children receive physical and
dental check-ups twice a year provided by GJMC
and Maha Chakri Sirindhorn Dental Hospital. In
general, they are healthier and less ill due to early
and continual care at GJMC, together with
education of foster mothers in caring and
prevention of respiratory diseases dissemination
resulting in lower cross infections. Besides, the
continual dental care solves their problems of
oral and dental health.
Nutritional care: The Institute of Nutrition has
supported and developed food and nutrition for
foster mothers continually like nutritional status
monitoring, hygiene of food preparation and
handling for children, individual/village watch out
for nutritional status including activities to strengthen
family relationship such as vegetable gardening.
Discussion with them found that the foster mothers
could apply training knowledge to appropriately
portion food in a serving to a certain extent. Some
portions still needs improvement and suggestion.
In addition, the project staff records children’s
body weights and heights for each measurement
on modern growth curves to track their
development effectively.
Psychological care: Both psychological teams
from the Faculty of Medicine Siriraj Hospital and
Ramathibodi Hospital, which comprises of a child
psychiatrist, a psychologist, a psychiatric nurse
and a social worker, have paralleled many activitieseducation on child raising, mind development for
the foster mothers and feedback visits for questions
and advices. To manage and monitor continually
the children’s emotion and behavior, medical staff
and residents are in charge for each home.
Conclusively, the children have much better
improvement in mind and emotion. The foster
mothers have love, unity and teamwork in raising
children together, not isolated as before.
Child development activation and evaluation: with
helps of pediatricians and psychologists in child
development, and researchers from the National
Institute for Child and Family Development, the
developmental assessment showed every child
lags behind more than one area of development.
The foster mothers are scheduled to bring their
child to participate in games and positive behavior
support. They learn and apply to continually activate
in daily living with results in the outright better
mood - hilarious, smiling, more extrovert in talking
and playing. With more spoken words, they can
communicate in sentences (formerly only words
were uttered or none) and interact to questions. All
are results from the foster mothers who give them
more opportunities to speak up, listen more to
them and build a timely positive relationship through
playing and conversation.
Environmental development for safety: from the
Faculty of Medicine Ramathibodi Hospital, the
environment and safety team visited the village and
surveyed the common grounds and each house
interiors, suggesting an appropriate redesign like
removal of risky play things and electric plug covers
to prevent electrocution.
Ethics and conscience awareness enhanced in
children and care givers: GJMC staff asked monks
and nuns with psychological expertise in counseling
and child care to help partake in the project, focusing
on the foster mothers to have an insightful role in
child caring on the basis of love, compassion and
wholehearted bonding. They are motivated to
realize their own values in the role of child caring
like begetting goodness. On an in-depth counseling
visit for each home, the foster mothers can freely
talk about problems and how they deal with the
child’s emotion and behavior. The team then provides
suggestions as appropriate. The atmosphere is
so warm and friendly that anxiety levels are clearly
lower than the prior measurement. Besides, the
children are imbibed to give through the village
arrangement for food offerings to monks on holidays
and putting aside their daily savings to contribute with
their foster mothers in giving alms. The progress is
clear, reflected from apparent love and deep bonding
between children and their foster mothers who also
gain more methodical knowledge, love, unity and
relationship in children caring.
Mahidol University has a great collaboration to
support the project of The Red Cross Children
Home Village under Thai Red Cross Children
Patronage Charity. Both levels of support are
from the university executives and various faculties.
Networks have been formed on stream to result
in smoothness and continuum of the project,
enabling child growth developments in both
physical and mental. The staff are committed to
improve the foster mothers on good methods of
caring and by that, they gain knowledge and
experience. They are able to take care of their own
families even when they are off the foster mother
role and to be a model of good mother for the
country. Mahidol University honorably appreciates
Her Royal Highness kind regards to entrust the
university in support of the Red Cross Children
Home Village Project. We are all deeply impressed
with the promise to improve and sustain effectively
the substitute family.
The Physical Therapy Center:
Faculty of Physical Therapy
The Physical Therapy Center, Faculty of Physical
Therapy, Mahidol University has been established
since 2001. The aims of this Center are to provide
physical therapy and occupation therapy services
and to support the practical work of physical and
occupation therapy students. In the year 2012,
the Physical Therapy Center provided the total
number of services to 75,987 visits. The Physical
Therapy Center provides specialized physical
therapy services including musculoskeletal system,
neurological system and pediatrics. The Center
also provides specialized occupation therapy
services including physical disability, psychological
problem and pediatrics. Moreover, the Physical
Therapy Center creates the services of sport physical
therapy and scoliosis. The scoliosis patients
underwent “Schroth Technique” intervention by
certified physical therapists.
Nowadays, the number of the elderly in Thailand
tends to increase. The elderly have physical
changes due to degenerative changes of functional
bodily systems. Most of the elderly encounter chronic
diseases such as high blood pressure, diabetes
and heart disease etc. Some of the elderly try to
refrain from doing activities and have stationary
lifestyle to avoid accidents. Moreover, some
consume unhealthy food. As a consequence, the
Physical Therapy Center envisages the benefit of
stimulating the elderly to be happy with optimum
exercise and proper health care. Since the year
2012, the Physical Therapy Center has created
the new project “Physical Therapy and Occupation
Therapy in the Elderly” for providing them with
good health service.
Mahidol University Annual Report 2012
99
Faculty of Medicine Siriraj Hospital
Faculty of Medicine Siriraj Hospital emphasizes
greatly on the quality of service that our patients
receive. We offer a wide scope of healthcare
programs, ranging from the primary to tertiary
imperatives. With the utilization of modern facilities,
efficient medical procedures, and an organized
communication network among various
departments, we thrive to ensure the utmost safety
and satisfactions of our patients. Faculty of Medicine
Siriraj Hospital is the leading service provider in
Collaborative Healthcare Network, offering special
treatments in accordance to specific needs (Center
of Excellence). The followings are a number of
successes attained by the Faculty.
1. The Department of Orthopedics Surgery
successfully installed robotic-assisted knee
surgery. For the very first time in Southeast
Asia, this is the single operation of its kind that
demonstrated the highest rate of precision and
faster patients’ recovery. The achievement was
announced to the public via various media on
6 February 2012.
4. The Department of Obstetrics and
Gynaecology invented a number of surgical
instruments. One of which is the Hysteroscopy
Model developed in 2010, that is currently
in the process of patenting under the code
0901002127.
(TG-MET Vaginal Tube) 2010, currently in
the process of patenting under the code
1203000947. This invention also received
the certification from the Food and Drug
Administration of Thailand under the number
47/2555. It is currently in the proposal for the
“Recognition” award from Faculty of Medicine
Siriraj Hospital Mahidol University.
5. The Special Clinic Department has improved
the Call Center system to better manage
patient’s appointments. With 5 times the
increase in efficiency (measured in 2011),
A surgical instrument via camera (TG-MET
Laparoscopic Trainer) 2010, currently in
the process of patenting under the code
1001001782. This invention “received a
“Recognition Award” in the category of
“Innovation” from Faculty of Medicine Siriraj
Hospital Mahidol University.
the department received lower complaints
and increasing customers.
In terms of human resource development, the
Faculty of Medicine Siriraj Hospital engaged in
quality managements via LEAN system, R2R
and KM (Knowledge Management) process-yielding impressive results with high performing
services.
The followings are the awards and certifications the faculty received:
1. Consistent improvements of facilities have
earned the faculty thirty-eight ISO 15189
certifications since 2010, and ISO 17025
and ISO 22870 in 2012.
2. Awarded the “Outstanding Medical
Management and Service” from Ayutthaya
Allianz, CP co., Ltd, for consistent quality
improvements.
3. Awarded the “Good Practice Award” in
fiscal management from Praboromarajchanok
Institute for Health Workforce Development.
4. Awarded 6 “Recognition Awards” under
the category “Innovation in service” 2012.
2. Siriraj Organ Transplant Division has conducted
the highest record of liver transplants in Thailand
for the past five years. Having achieved the
requirements of the Joint Commission International
(JCI), the surviving rate of patients meets that
of the international standard. Moreover, the
division also succeeded in transplanting liver
from mother to child for the first time.
Furthermore, there have been successful cases
of pancreas transplant and a total of 1000
cases of kidney transplants with a comparative
surviving rate to those of the international
standards as well.
3. Cardiovascular Nursing Division developed
specific diagnostic procedures on the “Effect of
Breast Sling on transthoracic echocardiographic
examination time and image quality in women
with large breasts.” The program received the
R2R award in February 2012.
Hospital, Mahidol University.
5. Awarded the “Outstanding R2R” from
Health Systems Research Institute (HSRI)
6. Received the GMP & HACCP in food
processing, particularly on dairy products
and tube feeding.
Abdominal surgical instrument—with the
purpose for camera insertion (TG-MET Trocar)
2011. It is currently in the process of patenting
under the code 1203000947. This invention
have also acquired the certification from the
Food and Drug Administration of Thailand
under the number 47/2555, and received a
“Recognition” award in the category of
“Innovation” from Faculty of Medicine Siriraj
7. Received the ISO 9001: 2008 on 24
October 2012 under the categories, “Central
Sterile Supply Services” and “Development of
Sterile Technique” from Bureau Veritas
Thailand.
8. Awarded “Thailand Trusted Brand Award
2012: Gold/ Platinum Award” for 6 consecutive
years from Reader’s Digest on “Service and
Hospitality.”
Mahidol University Annual Report 2012
101
Faculty of Pharmacy
Faculty of Pharmacy, Mahidol University continually
offers various academic services in regarding
to pharmacy aspects, drug development and
usage as well as public and personal health care
promotion. Its core mission is to enhance public
knowledge, innovation and quality of life
development for our community and society, and
primarily promote academic and professional roles
in the development of a learning society.
Faculty of Pharmacy, systemically operates the
procedures of projects for academic services ranging
from project planning, coordinating and disseminating,
evaluating and output developing to approach the
needs of society consequently.
Its core activities involve accordingly in:
1. Consulting and advising for medicine and
drug usages
2. Launching drug and medicinal plant training
courses and information services for the
physicians, pharmacists and public
3. Setting up annual academic conferences in
related topics,
4. Forming parks for medicinal and herbal plant
5. Consulting for drug manufacture and
accreditation
6. Developing the quality medicinal formulas for
pilot plant
7. Testing in production of herbal and
pharmaceutical products.
These responsibilities are monitored by the Faculty
academic institutions as follows:
Faculty Drug Store for Community Pharmacy Operation
Officially accredited by the Pharmacy Council, it is
essentially responsible for promoting rational drug
use for the community and providing professional
experience for pharmacy students. In addition,
the Faculty Drug Store has collaboration with drug
store network for encouraging health promotion.
Medicinal Plant Information Center
The main tasks of the Center are to collect
information on medicinal plants from various
sources and to render services to government
and private agencies, researchers, students and
the general public in medicinal plant data search
and analysis. Moreover, the Center also
disseminate information on medicinal plants in
other formats such as short termed training,
production of various teaching media, including
books on medicinal plants and Thai traditional
medicine, newsletter, journals, video and slides,
CD-ROMs, etc.
Drug Information Center
Faculty of Nursing
The main tasks of the center are to search and
provide information on specific medicine, answer
any queries regarding to medicine, distribute D.I.C.
bulletin and D.I.C newsletters to members and
distribute the series of the book entitled ‘New
Drugs in Thailand’.
Health Promotion Center for Elderly at
Bangkhunnon, Bangkoknoi District. Bangkok.
Varieties of health services are provided including
health screening, health education, exercising,
meditation, group support, and community
activities. The outcomes were as follow:
Center of Analysis for Product Quality
(MUPY-CAPQ)
1. The average number of the elders using the
facilitation is approximately 80-100 persons a
day. Also, the number of new member enrolling
the center was 10 persons in 2010 (June 2010
– May 2011) which meet the expectation.
provides drug quality assessment in accordance
with standard pharmacopoeias, quality assessment
of products in accordance with TIS standards,
method development and validation for drugs and
related products, studies of drug dissolution
profiles, stability testing for drugs and related
products and other tests may be performed on
agreement with each client.
2. The elders, reportedly satisfied with the
provided services reached 85.31 percent.
3. Based on the evaluation of the services
provided, 87.3 percent of the elders reported
satisfaction with their overall physical and
mental health status after participating the
program.
Siri Rukhachati Nature Park
The main tasks are to serve as a collection and
conservation center for study and research of
medicinal plants which are available in Thailand,
to be a propagation center of these plants for
distribution to other places, to serve as a cultivation
place for medicinal plants needed for research
projects, to be an information center for interested
people and to provide recommendations to other
agencies concerning an establishment of a
medicinal plant garden as well as the arrangement
of the plants in the garden.
Mahidol University Annual Report 2012
103