Rod Warranty

Rod Warranty
Shimano Rod – Limited One Year Warranty
As used herein, “Shimano” will mean “Shimano American Corporation” with respect to United
States warranty claims and “Shimano Canada Ltd. / LTÉE” with respect to Canadian warranty
claims. Shimano warrants to the original retail purchaser that this rod will be free from nonconformities in materials and workmanship for a period of one (1) year from the date of purchase.
During this period Shimano's sole obligation under this Limited One Year Warranty is to repair or
replace, at Shimano's option, a non-conforming rod at no cost to the original retail purchaser
other than the cost of packing, insuring, and shipping the rod to Shimano. This Limited One Year
Warranty will be considered VOID if Shimano determines that (a) the rod has been subject to
repairs not authorized by Shimano, (b) the rod has been modified, neglected, improperly
maintained, misused, abused, or (c) the appearance of the rod indicates damage by your failure
to provide proper maintenance.
To request warranty repairs on a United States warranty claim, send your rod, postage prepaid, to
Shimano American Corp. To request a warranty claim in Canada, send your rod postage prepaid
to Shimano Canada Ltd. / LTÉE. All warranty requests must be accompanied by a valid dated
sales receipt and a note describing the difficulty you are experiencing with the rod in as much
detail as possible.
Rods that are replaced by Shimano under the terms of this Limited One Year Warranty will be
shipped back to you with Shimano paying the return shipping charges. Retailer and wholesaler
outlets are not authorized to perform warranty repairs or exchanges on behalf of Shimano, nor
are they authorized to modify this warranty in any way.
THIS LIMITED ONE YEAR WARRANTY ONLY COVERS DAMAGE TO THE ROD RESULTING
FROM A NON-CONFORMITY IN MATERIAL OR WORKMANSHIP. DAMAGE CAUSED BY
MISUSE, ABUSE OR TAMPERING WITH THE ROD BY OTHER THAN NORMAL USE OF THE
ROD; OR ANY NON-CONFORMITY OR DAMAGE RESULTING FROM REPAIRS PERFORMED
OTHER THAN BY SHIMANO OR AN AUTHORIZED SHIMANO SERVICE PROVIDER IS NOT
COVERED.
Limited Lifetime Warranty Rods
Effective August 1, 2014 the warranty on all Shimano rods is changing to a Limited One Year
warranty. Please note that we will honor the limited lifetime warranty on all rods purchased prior
to August 1, 2014.
To make a claim on a Shimano rod that was purchased with a limited lifetime warranty, please
send your rod postage prepaid to Shimano. To request a warranty claim in Canada, send your
rod postage prepaid to Shimano Canada Ltd. / LTÉE. All warranty requests must be accompanied
by a valid dated sales receipt and a note describing the difficulty you are experiencing with the
rod in as much detail as possible.
Rods sold prior to August 1, 2014 with a limited lifetime warranty are:
ATL, CL "A" Series, CLC/CLS, CNC/CNS, CPC/CPS "A" & "B" Series, CRC/CRS, CSC/CSS,
CUC/CUS, CVC/CVS, IGFA, PCF,
SFS, TDR w/2 digit numbered models, TEC/TES, TFC/TFS, TLA, TLC/ TLS/ULC, TLI/TLR/TLT,
TMC/TMS, TRC/TRS, TSC/TSS, TVC/TVS, TZC/TZS, ULC, V-RODS, VTS/VTC
THIS LIMITED LIFETIME WARRANTY ONLY COVERS DAMAGE TO THE ROD RESULTING
FROM A NON-CONFORMITY IN MATERIAL OR WORKMANSHIP; ANY DAMAGE CAUSED BY
MISUSE, ABUSE OR TAMPERING WITH THE ROD BY OTHER THAN NORMAL USE OF THE
ROD; OR ANY NON-CONFORMITY OR DAMAGE RESULTING FROM REPAIRS PERFORMED
OTHER THAN BY SHIMANO OR AN AUTHORIZED SHIMANO SERVICE PROVIDER IS NOT
COVERED.