university of california

UNIVERSITY OF CALIFORNIA,
RIVERSIDE
Certificate in Hospitality &Tourism and
Certificate in Management
(With paid academic training at Walt Disney World® Resorts
through the Disney College Program)
University of California System
Berkeley
Davis
Irvine
Los Angeles
Merced
Riverside
San Diego
San Francisco
Santa Barbara
Santa Cruz
Worldwide Reputation
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One of the top ranked US institutions
• 
The Princeton Review's America's Best Value Colleges
(2008) named UCR among the top 123 Best Western
Colleges and one of America's Best Value Colleges.
• 
U.S. News & World Report (2009) ranked UCR 5th in the
nation in the category of most diverse universities and
9th among the "up-and-coming universities nationwide.
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Research: - Environmental (Alternative Fuel – Clean Air)
- Nanoscale Science and Technology
- Genome Biology (Biotechnology)
- Sustainable Development
- Agriculture (Citrus)
Certificate in Hospitality & Tourism or
Management with paid academic training
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6.5 month program
Earn 15 semester credits from UCR with paid
academic training at Disney World Resorts leading to
a Certificate in Hospitality & Tourism or Management
from UCR
July 13, 2013 – December 27, 2013
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July 13 or 14th, 2013 – Arrival in California (LAX only)
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July 15 – 26, 2013 – Academic course work and orientation at the University of California,
Riverside
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July 28, 2013 – Travel to Disney World, Florida
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July 29 to December 27, 2013 – Paid academic training at Walt Disney World® Resorts
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December 27, 2013 – Return home
Program Requirements
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3-credit course delivered at the University of California, Riverside campus
– Introduction to Global Hospitality and Tourism Industry
One 3-credit course – students choose from 9 courses
available through the Disney College Program
One 3-credit course delivered online by UCR at Walt Disney
World. Students choose from 5 options: Customer Service Management,
Consumer Behavior, Organizational Leadership, Strategic Marketing and
Marketing Plan and Marketing Principles & Practices
6-credit full-time supervised paid academic training at
Walt Disney World ® Resort – weekly assignments
A final paper
A Disney student performance evaluation
SAMPLE CALENDAR
First Two weeks at UCR
Sunday
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Registration, Immigration and Health Insurance Overview
9:00 – 10:00 am Introduction to Travel and Tourism in the Hospitality Industry
9:00 am – 12 noon The Service Industry and Customer Service
9:00 am – 12 noon
Lunch
12:00 – 1:00 pm
Class
1:15 – 5:00 pm
Dr. Neha Singh
The Restaurant and Hotel Industry
9:00 am – 12 noon Student Arrivals Optional Trip
T
Student Arrivals Holiday Independence Day
Welcome, Introductions, Group Photo and Tour of Extension 10:00 am – 12 noon
Lunch 12:00 – 1:00 pm History of the Travel Industry in North America
1:15 – 5:00 pm
Sabine Gross-­‐Vasquez
Optional Trip
Cross Cultural Perspectives of Hospitality and Tourism Industry
9:00 am – 12:00 noon Dr. Elena Romine Etiquette Lunch at UCR Extension hosted by Sodexho 12:30 – 2:30 pm
Club Management
9:00 – 11:00 am Instructor TBA Lunch
11:15 am – 12:00 noon
Site Visit:
Morongo Casino/Resort Overview, Background, Q & A and Tour of Facility 1:30 – 3:00 pm Cabazon Outlets
4:00 – 6:00 pm
Lunch
12:00 – 1:00 pm
Class
1:15 – 5:00 pm
Sabine Gross Vasquez
The Importance of
Ethics in the Hospitality and Tourism Industry 9:00 am – 12:00 pm
Lunch
12:00 – 1:00 pm
Class
1:15 – 4:00 pm
Work on Presentations with classmates
4:00 – 5:00 pm
Cathy Davis-­‐Dickey
Destination Management
9:00 am – 12:00 noon
Instructor TBA Lunch
12:00 – 1:00 pm Universal Studios Lunch
12:00 – 1:00 pm Class
1:15 – 5:00 pm
Tony Zavala
Wrap-­‐Up of the Course
9:00 – 10:30 am Early Lunch
10:30 – 11:30 am Presentations
11:30 am – 4:00 pm
Sabine Gross-­‐Vasquez Final Exam
Overview, Background, Park 4:00 – 5:00 pm Philosophy, Q&A and Behind the Scenes
Signatures for travel to Florida/
2:30 – 4:30 pm Room 238
5:00 – 5:30 pm
Free time to explore the Park
4:30 pm – Park closure
Optional Trip FREE DAY
Get Ready
for
Departure
to Disneyworld
Activities during the first two weeks
Accommodation:
International Residence Center
at University Extension
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convenient location accommodates up to 160
students
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double and triple
occupancy dorm-style rooms
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each room includes bathroom, phone,
cable television, & wireless internet
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resident assistants are available to
assist students and provide activities
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Minimum age: 18
UCR Academic Requirements
Students choose one 3-credit course offered through the
Disney College Program. Choices include:
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Disney Hospitality and Tourism
Corporate Analysis
Corporate Communication
Creativity and Innovation
Experiential Learning
Human Resource Management
Marketing You
Organizational Leadership
Interactive Learning
The course students choose to take through the
Disney College Program will be granted credit from
UCR
UCR Academic Requirements
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Completion of 50-hour two-week intensive course at
UCR
Completion of one 3-credit online course delivered by
UCR while in Florida
Completion of 6-month Academic Training at WDW
Additional Academic Requirements
  Monthly report
  Final project/paper
Other Optional Learning Opportunities
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Professional Development Studies
Disney Exploration Series
Disney University Course Offerings
My Disney Career Series
Online Learning, including Harvard Business courses
Optional Learning Opportunities
Professional Development Series (16 hours each)
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Allows students to study a specific line of business
Targeted at select majors (finance, engineering, media/communications)
Disney Exploration Series (16 hours each)
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Explores how Walt Disney World Resort® operates in key areas (people
management, leadership, marketing etc.)
Conversations and presentations facilitated by Disney leaders
Disney University Courses (2 hours each)
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Opportunities to network with Disney Executives from a variety of lines
of business
Students gain valuable career management pointers and advice
My Disney Career Series (2 hours each)
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Targeted career development classes (resume writing, interview skills,
image excellence, networking, personal branding)
Online Learning (2 hours each)
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Series of two-hour classes that students can build towards a certificate
(9 required)
20 courses offered by Harvard Business School (Cultivating customer
loyalty, developing a global perspective, marketing essentials, etc).
Academic Training at
Walt Disney World® Resorts
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Offers participants the opportunity for
valuable work experience within a
Fortune 100 Company
Directed working and learning
experience to expand knowledge of
successful career practices
Supervised employment extending
classroom based occupational learning
at on-the-job learning stations
Academic Training at
Walt Disney World® Resorts
Students earn 6 semester credits for
6-month supervised internship
Positions include:
6-month positions
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Resort Hospitality
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Concierge
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Lifeguard
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Character Performer
Role Rotation (2 positions in 6 months)
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Quick Service food and Beverage
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Merchandise
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Attractions
Living at Disney World
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Two to four-bedroom fully furnished
apartments.
Costs are automatically deducted
from students paychecks.
24-hour security in apartment
complexes
Bus transportation is provided to and
from Disney World and to grocery
stores, post office and shopping
malls.
Earning at Disney World
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Participants will work in front-line
roles such as Resort Hospitality and
Concierge
Average of 30–37.5 hours per week
Up to 55 hours during peak seasons
Base pay $7.67/ hour
Hourly rate of pay is determined by
the role at the Walt Disney World ®
Resort
Program Admission Requirements
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Must have completed first year courses before
start of program
Enrolled as a full time undergraduate student at
your home institution
Recommended by your institution
In good academic standing
Have strong conversational English (TOEFL
500+, IELTS 5.0, TOEIC 600)
Pass an oral interview with a Disney recruiter
Program Procedures
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Students complete UCR application, including essay and copy of transcripts,
photo page of passport
Students are pre-screened by their home institution and recommended to
UCR
UCR assesses student application and recommends list to Disney for
interviews
Normally, Disney conducts the interview on campus (alternatively through
Skype)
Once interviewed by Disney, successful applicants will be offered a role at
Walt Disney World ® Resorts, normally within one week.
Students will have two weeks from the offer date to accept the role and are
required to pay $450 nonrefundable application fee to UCR. Proof of financial
support is also required at that time.
Financial Statement Requirements
Cost UCR
Tuition
Tuition Scholarship
Transportation from LAX to UCR
UCR Housing fee
UCR Meals
Transportation from UCR to LAX
Medical Insurance
subtotal
COST Disney in Orlando
Programs Assessment Fee
Books/Materials fees
Food
$50/week
Housing
$92.50/week
Misc Expenses
subtotal
$100.00
$155.00 (approximate)
$1,200.00 (estimated)
$2,220.00 (estimated)
$500.00
$4,175.00
TOTAL program cost
$8,025.00
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$3,800.00
($500.00)
Included
Included
Included
Included
$550.00
$3,850.00
Your estimated wages earned through your Disney employment are $7,500.00 so that the out of pocket
expenses are estimated to be $1,025.00
You must, however, demonstrate full finances of $8,025.00 to be eligible for the visa
Program Procedures
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Once deposit and financial statement has been
received, UCR will issue DS-2019
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When students receive DS-2019, they can make
an appointment to be interviewed by the U.S.
Embassy for the J-1 visa
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Once visa has been approved, students can
make airline reservation as a school group for
arrival (pick up by UCR included only when
travelling as a group)
The J-1 Student Training Visa
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Only students who are enrolled in a full time
undergraduate program at their home
institution are eligible for this program (must
be enrolled during the entire 6.5 month
program in the U.S.)
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REMEMBER the purpose of the student s
visit to the U.S. is to undertake a Certificate
program through UCR. The main purpose is
NOT to work at Disney. Disney provides
students with academic training and is an
integral part of the University of California,
Riverside Certificate.
UNIVERSITY OF CALIFORNIA
RIVERSIDE
Thank you!