August 2012 Newsletter - Innovating Transportation

THE ITS DISPATCHER
“We are what we repeatedly do. Excellence, then, is not an act, but a
habit.”
Aristotle
Innovative Transportation Solutions Inc
And The Walls Came Tumbling Down….
additional off site Satellite
Agents .
Kevin Andersen (R), Key Account
Mgr & Rusty Rollings (L), Capacity
Procurement Specialist, have at it!!
No it wasn’t “Bigfoot” , it was
Kevin’s foot….And our new
office expansion is now underway!!
Exciting announcements were
made at our July 6th companywide meeting by Abe Chatila,
our VP of Operations.
Future plans for ITS include
continued growth both in office
space and personnel. We will be
hiring additional Capacity Procurement Specialists as well as
The Pritchard Report
Many people have asked me
how ITS has managed to remain successful over the
years, and what steps did we
take to survive and to show
continued growth despite the
The “New level of Leadership”
was also announced. Rico
Chatila was named Director of
Operations. Rico will be reporting to Abe and will be responsible for overseeing all of our inside sales divisions. Reporting
directly to Rico will be our four
Key Account Managers, Kevin
Anderson, Ashley Haynes, Haley
Morgan, & Dane Hutchinson.
Our Capacity Procurement Specialists, Rusty Rollings, Chris
Caspoli, Christina Naves, Yo
Chatila, Anjel Hewitt and
Heather Wright will all report to
our Key Account Managers.
Kathy Ouelette was named Lead
Track and Trace and Joan MacDonald will also continue to
work with Kathy in the Track &
Trace Division. Heather Chatila
will continue her vital role as
VP of Administration. Toni
past four years of economic decline.A simple answer – stay
focused on the services that you
provide to your customers, never
compromise customer service,
and always go the extra mile.
The past year has brought numerous changes pertaining to
ITS’s business model. You may
have heard the old adage –
“never hire family” and even
worse “never engage in business
dealings with family”; so therefore, when my Daughter Erica
approached me about discussing
a business venture with my fu-
Staiti will report to Mike
Pritchard as his executive assistant.
Our thanks to our President,
Mike Prtichard & his Wife, Lynn
for making this all possible and a
Volume 1, Issue 1
AUGUST 2012
Editor, Toni Staiti
Photograher, Ashley Haynes
Contributors: Mike Pritchard
Thought for the Month
Abe Chatila (L), Mike Pritchard ©, &
Lynn Pritchard (L) all took their best
shot at wall smashing 101
special thank you to Abe Chatila
for having the vision and knowledge to make this dream a reality .
ture Son in Law Abraham, I
was indeed the cynic. Although
I knew that Abraham was indeed an intelligent individual
with a degree in Economics,
and soon to be a part of the
family, I avoided the subject of
a joint venture like the plague.
After mulling it over, and after
careful consideration, I decided
to remain open- minded to hiring a family member. I knew
that he would have to learn the
business from the ground up
and that he would need to be
mentored & trained in a busi-
Teamwork is the ability to
work together toward a common vision. The ability to direct individual accomplishments toward organizational
objectives. It is the fuel that
allows common people to attain uncommon results.
Andrew Carnegie
Inside this issue:
Growing Pains
1
The Pritchard Report
1
Abe’s Blog
2
Rico Speaks
2
Employee Central
2
Driver News
2
In the Headlight
3
the right choice!
Let’s turn the calendar forward 1 year – my wife Lynn and I decided that we wanted to live in Saint Augustine, FL so we closed
ness that I was engaged in for most of my working life. I made our office and sold our home in Orange Park, FL and relocated to
the decision to not only hire him, but to make him my business Saint Augustine, FL.
partner. It was one of the most intelligent decisions of my life, We currently operate two offices and on August 6, 2012 we will
open phase 3 of our office, this will allow all ITS operations to be
he constantly referred to me as “The Boss Man”, to which I
under one roof and to have a joint team environment. We have
would retort “I am not your boss, I am your partner”.
After several months of working together in our Orange Park, completely re-designed our floor layout; we are creating new jobs
and are expanding our services to our customers.
FL office, we decided to open a small office in Saint
Augustine, FL in July 2011. Abraham would develop and man- These changes have emerged from a vision of growth, new goals,
age the operations. The choices in the people he hired were his and a sense of pride in accomplishment in working together. Abraown and I must say, he made excellent decisions in choosing
ham and I both look forward to a successful future at ITS – and
quality personnel…It was then that I knew…..I had also made now with the right people and the right drive, we will flourish!
The Pritchard Report (Cont’d)
Abe’s Blog
Rico Speaks
!
Employment
Anniversaries
JOINING US NEXT MONTH WILL BE ABE CHATILA’S
BLOG AND RICO CHATILA’S SPEAKS COLUMNS.
Heather Chatila 8/22
1yr
Rusty Rollings 8/15
1 yr
Abe Chatila
1 yr
5/03
ALSO DRIVER NEWS & EMPLOYEE CENTRAL
SORRY FOR THE DELAY THIS MONTH IN WRITING
THESE COLUMNS,. THEY WILL BE COMING NEXT
MONTH!
Employee Birthdays
BEFORE & AFTER
AUGUST
Anjel Hewitt
9th
Christina Naves
13th
HAPPY BIRTHDAY!!
I nnova t i ve Tr a nsp o r t a t i o n
S o l ut i o n s I n c
US HWY 1 SOUTH
SUITE 501
ST AUGUSTINE, FL
32086
Phone: 904-284-0099
Fax: 904-213-8667
WWW.INNOVATIVETRANS.COM
ONE CALL COVERS IT ALL
THE ITS ADVANTAGE
As an agent for Landstar, Innovative Transportation
Solutions, Inc., has access to a wide range of capacity
unsurpassed in the transportation industry:
Approximately 36,000 approved third-party
capacity providers
8,000 power units
14,000 pieces of trailing equipment
ITS through the Landstar network has access to and
specializes in:
Vans, Flatbeds, & Step decks
Heavy, High, or Wide Capacity
Expedited, Standard, or Guaranteed delivery
We have the flexibility & capability to handle all of
your supply chain needs to include any specialized
freight requests such as rail, air, sea, or service
warehousing.
“IN THE HEADLIGHT” for August
A Warm Welcome to our New ITS
Team Members
AS ITS continues to grow, our goal is to give
ongoing training and support to all of our ITS
team members and to encourage higher learnMonday, July 23rd , marked the first day of
of the two week training session slated for our
four new ITS Team Members.
The ITS training program was implemented
in 2012 and has made a significant impact in
transitioning our new team members to the
sales floor. . The training is conducted in a
classroom setting, by Abe Chatila and Toni
Staiti.
Our objective is to give our team a thorough
inderstanding of not only the concept of ITS,
but an introduction to online procedures,
transportation terminology, and complete
and accurate paperwork prior to hitting the
sales floor.
The idea is to impart as much knowledge of
the industry and our agency to instill more
confidence at the onset when speaking with
our customers and our drivers.
ing and growth for future individual development.
Please join us in welcoming our new Capacity
Progurement Specialists: , Larry Henderson,
Goran Lalovic and David Trementozzi.
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picture or graphic.