Mobile Officers Virtual Environment MOVE

Mobile Officers Virtual Environment
Designing, Implementing & Managing a Statewide Technology Architecture
LEIM 2009
Dallas
Maury Mitchell & Dennis Bodine
Alabama Criminal Justice Information Center (ACJIC)
Marc Winitz & Martin Gillespie
ATS Corporation (ATSC)
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Justice Information Sharing Practitioners
the voice of the practitioner
ACJIC Mobile Officer Vision
provide a comprehensive & uniform mobile information solution for every police officer in Alabama
Considerations
• Agency & User Support
• Lack of Mobile Data Units in Field
• Complexity & Technical Competency
• Existing Technology
• Aligning Local Objectives & Statewide Strategy
• Funding
Mobile Officers Virtual Environment
MOVE
ULTRA eCitation
eCrash
Uniform Crime Reporting
LETSgo
Voyager
NCIC/Nlets
Automatic Vehicle Locator (AVL)
CEO
MOVE
Dashboards
License Plate Reader
(TRACE)
Field Commercial Reporting/ Tips & Vehicle Information
Leads
ASPEN
• Agency‐wide
Supervisor
• Unit‐wide
Individual
• Personal stats
eCite
eCrash
LETSgo
ULTRA
MOVE Benefits
• Uniformity
• Officer Efficiency
• Lower Learning Curve
• Reduced Costs
• Advanced Tech for “have nots”
• Full Integration Into State Systems
MOVE
ULTRA eCitation
eCrash
Uniform Crime Reporting
LETSgo
Voyager
Voyager
NCIC/Nlets
NCIC/ Nlets
Automatic Vehicle Locator
License Plate Reader
(AVL)
(TRACE)
Field Reporting/ Commercial Tips & Vehicle Information
Leads
ASPEN
What is the most important piece to officer safety?
Alabama's Mobile Access Problem
How do we provide this critical access to a disparate enterprise?
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Large potential user base (~16,000 officers)
Large number of technically‐challenged agencies
Diverse local hardware & wireless needs
Supporting diverse local business processes
Technical Solution
• Highly Configurable COTS Platform
– Switch/Broker
– SOA Architecture & Web Services
• Disparate Wireless Network Support
• Federated Query
• Single Sign‐on Integration
End User Issues & Support
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Establish & document access policies
Customer service demands on ACJIC
Outsourced 24/7 call center for end users
Rapid configuration & problem resolution
ATSC integrated into ACJIC business workflow –
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Certification
Activation
Management
Technical Support
Best Practice/Lessons Learned
• System is very end‐user focused
• Open standards approach works
– Architecturally for state system
– Programmatically for end agency adoption
• State sponsorship drives take‐up
• Involve end users in product roadmap
• Lower O&M cost supports long term viability
Contact
ACJIC
ATSC
Maury Mitchell
Director
[email protected]
Marc Winitz
Vice President, State & Local
[email protected]
Dennis Bodine
Chief Agent
[email protected]
Martin Gillespie
Vice President, Federal
[email protected]
201 South Union Street
Montgomery AL 36130
334.517.2400
7925 Jones Branch Drive
McLean VA 22102
571.766.2400