The 2016 NPF Program and Exhibit Hall Guide

Transcription

Nashville 2016
PROGRAM
GUIDE
FEATURED PLAYLIST >
EDUCATION
NETWORKING
MAILING
Gaylord Opryland Hotel and Convention Center
SHIPPING
TECHNOLOGY
MARCH 20-23, 2016
U P G R A D E
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FEATURES
Welcome!
 Postmaster General Welcome
 Mailing Industry Focus Group
Welcome to the 2016 National Postal Forum in Nashville TN – Music City USA!
Seize your opportunity to create your own success track by experiencing all you
can during the next four days of education, technology and innovation! It’s all here
at the beautiful Gaylord Opryland Hotel and Convention Center.
 PCC Opening Session
 USPS Officer Led Sessions
 On-site USPS Certification
Enjoy music to your ears when you take part in over 120 NPF workshops and
sessions designed to boost your knowledge and move your business forward!
Discover new strategies and best practices that can take your career to the top
of the charts.
 120+ Workshops
 Innovative Exhibit Hall
 Partnership Recognition
The mailing and shipping industry’s most premier thought leaders, teachers and
innovators are here to help you create your own success. Strike the right chords
and conversations during the many NPF networking events. Explore new innovations in the largest-ever industry Exhibit Hall and gain insights, opportunities and
new solutions that will take you to the next level.
TRACKS
Customer Acquisition
and Loyalty
Use this Program and Exhibit Hall Guide to navigate and fine-tune your 2016
NPF experience! Tune in to success and enjoy all that the NPF and Nashville
has to offer!
 Mail Operations
 Management and Professional Development
 Shipping and Packaging
Solutions
NETWORKING
NPF Welcome and Areas’
Reception
 PCC Reception
 Lunch and Dessert Breaks
 Peer-to-Peer Roundtables
 Exhibitors’ Reception
 Closing Event at the Wildhorse
Saloon
© 2016 United States Postal Service. The following are among the many trademarks
owned by the United States Postal Service: USPS®, US Postal Service®, United States
Postal Service®, Postal ServiceTM, ACSTM, APCTM, CASS CertifiedTM, FASTTM, NCOALink®,
Parcel Select®, CONFIRM®, PostalOne!®, e-VS®, Priority Mail®, Express Mail®,
Standard MailTM, First-Class Mail®, Critical MailTM, Delivery ConfirmationTM, Signature
ConfirmationTM, Inteligent Mail®, IMbTM and PCC®. This is not a comprehensive list of all
Postal Service marks. See our privacy policies at usps.com.
National Postal Forum
PROGRAM GUIDE
7 USPS Postmaster General Welcome
8 NPF Chairman Welcome
9 2016 NPF Program Overview
10 NPF Featured Events
12 Daily Highlights
16 USPS Officer Led Sessions
18 USPS National Awards
20 PCC Events
22 USPS Certification Courses
23 Workshops and Sessions
EDUCATION
NETWORKING
MAILING
SHIPPING
TECHNOLOGY
2016 NPF PROGRAM GUIDE
3
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A PRESENTATION BY
GARY REBLIN,
Vice President of New Products & Innovation
©2016 United States Postal Service®. All Rights Reserved.
The Eagle Logo is among the many trademarks of the U.S. Postal Service®.
Monday, March 21
1:30 – 2:30 pm
Delivering first class solutions for complex challenges
Complex issues present new opportunities to be more efficient, sustainable, and innovative.
Our deep public and private sector experience is powered by people that deliver a full spectrum of
services and solutions across strategy and operations, enhanced data analytics, and excution to
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delivery improvements, or embracing the synergies between physical and digital postal consumer
needs, Deloitte innovates with Posts to help meet the operational challenges of today and tomorrow.
Deloitte stands ready to be stronger together. See how at www.deloitte.com/us/NPF2016
As used in this document, “Deloitte” means Deloitte Consulting LLP, a subsidiary of Deloitte LLP.
Please see www.deloitte.com/us/about for a detailed description of the legal structure of Deloitte
LLP and its subsidiaries. Certain services may not be available to attest clients under the rules and
regulations of public accounting.
Copyright © 2016 Deloitte Development LLC. All rights reserved.
Member of Deloitte Touche Tohmatsu Limited
6
TUNE IN TO SUCCESS
Postmaster General Welcome
Dear 2016 National Postal Forum Attendees:
Thank you for attending the National Postal Forum, the showcase event
for America’s mailing industry. With more than 3500 attendees and 110
exhibitors, the National Postal Forum plays a vital role in bringing our industry
together. We share best practices, showcase new technologies, and create
valuable connections and opportunities to grow your business. We are excited
to be here in Nashville, America’s Music City.
This year’s theme, Tune in to Success, is more relevant now than ever before
as our industry must continue to change and evolve with the times. Join me
to learn how the United States Postal Service is tuning in to our customers’
needs by adapting new technologies and marketing platforms to engage mail
users of all ages. We are a service industry, dedicated to increasing the value
of mail for all of our consumers. The Forum is an important venue for us to
collaborate, share ideas, and work to achieve success as we build the future
together.
This year we are offering more than 120 workshops and other educational
opportunities tailored to small businesses, mail service owners and providers,
software developers, equipment manufacturers, letter shops, and the entire mail
supply chain.
I invite you to join us during Monday morning’s general session to hear more about
new innovations and industry best practices that drive greater returns on mailing
and shipping activities. On Tuesday, we will continue the conversation as we
share insights into the latest marketing innovations.
Thank you, again, for joining us for this year’s National Postal Forum. I look
forward to seeing you over the next week.
Sincerely,
Megan J. Brennan
Postmaster General and Chief Executive Officer
US Postal Service
7
NPF Chairman Welcome
Dear Forum Attendees:
Welcome to the 2016 National Postal Forum in the Music Capital of the world — Nashville,
Tennessee! The Gaylord Opryland is the perfect venue to bring the leaders of the Mailing
Industry together. We continue to improve and enhance your Forum experience, and this
year you will see the results of the team’s efforts!
Robert O’Brien, Treasurer
Michael J. Genick, Secretary
Anita Bizzotto, Director
William P. Galligan Jr., Director
Education and networking are the primary reasons you have told us that you attend the
Forum. This year the workshops have been expanded to include many new learning
opportunities, with an emphasis on how to use the Mail to Grow Your Business!
Certification is essential to your career and the growth of your business. In 2015 we
added the Executive Mail Center Manager Certification and this year have added the highly
requested Certified Direct Mail Professional. These comprehensive courses typically taught
in Oklahoma, have been brought here to the Forum for your convenience and added value
to your registration.
On Monday morning at 8:00 am, Postmaster General and Chief Executive Officer, Megan
Brennan will reveal how the USPS is closing the transactional gap to enhance mail
value and the customer experience. Also, attend Tuesday’s General Session with Chief
Marketing and Sales Officer Jim Cochrane as he discusses the future of the marketplace.
At the Wednesday lunch the NPF will recognize Partners and Sponsors and Olympic
Skater, Scott Hamilton will remind us that with fortitude and determination anything
is possible.
We have also made changes to your networking opportunities at the Forum, back by
popular demand is the PCC Reception. Since Sunday is a full day of education,
we are continuing a lunch-on-the-go. The Welcome & Areas’ Receptions on Sunday
evening are separated into the seven USPS areas in order for you to start your Forum
experience with peers. Networking continues from continental breakfasts and lunches
until the Closing Event at the Wildhorse Saloon Wednesday evening.
Finally, don’t miss the opportunity to visit with over 110 of the leading companies in the
industry’s premier Exhibit Hall!
Pierce Myers, Director
Welcome to Music City!
Sincerely,
Maureen Goodson,
Executive Director
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TUNE IN TO SUCCESS
Joyce McGarvy
Chairman of the Board
Joyce McGarvy, Chairman
2016 NPF Program Overview
SATURDAY, MARCH 19, 2016
6:00 AM - 4:00 PM
12:00 PM - 5:00 PM
Habitat for Humanity Build
NPF Charity Golf Outing
SUNDAY, MARCH 20, 2016
9:00 AM - 10:30 AM
9:00 AM - 10:00 AM
10:15 AM - 11:15 AM
11:00 AM - 12:30 PM
11:30 AM - 12:30 PM
12:30 PM - 1:30 PM
1:30 PM - 2:30 PM
2:45 PM - 3:45 PM
4:00 PM - 5:00 PM
5:30 PM - 7:00 PM
National Meeting of Mailing Industry Area Focus Groups
Period 1 Workshops
Period 2 Workshops
PCC Opening Session
Period 3 Workshops
Lunch
Period 4 Workshops and NPF Orientation Session
Period 5 Workshops
Period 6 Workshops
Welcome and Areas’ Reception
MONDAY, MARCH 21, 2016
8:00 AM - 9:30 AM
9:30 AM - 4:00 PM
11:00 AM - 12:00 PM
12:00 PM - 1:30 PM
1:30 PM - 2:30 PM
2:45 PM - 3:45 PM
4:00 PM - 5:00 PM
8:00 PM - 10:00 PM
Opening General Session - PMG Keynote Address
Exhibit Hall Open
Period 7 Workshops
Lunch in the Exhibit Hall
Period 8 Workshops
Period 9 Workshops
Period 10 Workshops and Peer-To-Peer Roundtables
PCC Reception
TUESDAY, MARCH 22, 2016
8:00 AM - 9:30 AM
9:30 AM - 2:00 PM
11:00 AM - 12:00 PM
12:00 PM - 1:30 PM
1:30 PM - 2:30 PM
2:45 PM - 3:45 PM
4:00 PM - 5:00 PM
5:00 PM - 6:30 PM
General Session - CMSO Address
Exhibit Hall Open
Period 11 Workshops
Lunch in the Exhibit Hall
Period 12 Workshops
Period 13 Workshops
Period 14 Workshops
Exhbitors’ Reception, Exhibit Hall Open
WEDNESDAY, MARCH 23, 2016
8:00 AM - 9:00 AM
9:00 AM - 12:00 PM
12:00 PM - 2:00 PM
2:00 PM - 3:00 PM
3:15 PM - 4:15 PM
4:30 PM - 5:30 PM
7:00 PM - 10:00 PM
Period 15 Workshops
Exhibit Hall Open
NPF Partnership Recognition Luncheon
Period 16 Workshops
Period 17 Workshops
Period 18 Workshops
Wildhorse Saloon Closing Event
All events are held at the Opryland Gaylord Convention Center unless otherwise noted.
9
2016 NPF Featured Events
Throughout the next four days you’ll find extraordinary NPF opportunities from which to benefit, including
comprehensive educational workshops, special sessions, industry exhibits, and access to industry and
USPS experts. Here are several special features to include in your 2016 NPF agenda
First-Time Attendees
USPS Sales Exhibit Booth
Helping those who are new to the NPF or the mailing
industry is an important part of the NPF mission. That’s
why first-year attendees have a blue dot on their name
badges – so veteran attendees can welcome them and
offer assistance! If this is your first year at the NPF, look
for anyone wearing a “STAFF” ribbon or NPF badge if you
have questions or need help – and be sure to attend the
Forum Orientation Session - 1:30 pm in room Bayou E
to learn more about how to get the most out of your NPF
experience!
Ryman Exhibit Hall C – Booth # 324
NPF Information Center
The USPS Sales Exhibit Booth offers you another
opportunity to see how they seamlessly align with your
business needs. Try your hand at the USPS Package
Memory Game and see if you can be the high score of
the day. There is also an opportunity to get your picture
taken at their photo booth and receive a pre-paid postage
postcard of you that you can send back home. USPS also
has a digitally enhanced mail area that will show how AR
pieces can come to life. Stop by and talk with a postal
representative who can give you new ideas and offer
complete solutions to your business needs.
Convention Center Bayou/Canal Room Level
When in doubt, head to the NPF Information Center!
We’re here to answer any questions you may have about
the Forum schedule, session locations, Exhibit Hall and
more – just stop by and a knowledgeable staff member
will be on hand to get you the answers you need.
USPS Retail Station
Ryman Exhibit Hall C Foyer
The USPS retail station is available for all your mailing
and shipping needs. Stop by to shop, wrap and ship your
packages! Hours: Monday – Wednesday,
9:00 AM – 4:00 PM
Convenient NPF Mailing Service
Take advantage of the free USPS Priority Mail Flat Rate
Box at participating exhibitor booths or the USPS Retail
Station. You’ll receive free postage ($13.45) donated by
the exhibitors below. After you collect your postage and
box, drop your package off at the USPS Retail Station in
the Convention Center Ryman Hall C Foyer.
FP Mailing Solutions�� Booth #436
Neopost USA�� Booth #200
Pitney Bowes Inc�� Booth #116
Stamps.com/Endicia�� Booth #318
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TUNE IN TO SUCCESS
USPS Consultation Center
Check out the new consultation area, which allows you to
get expert advice from Industry and Postal representatives
each day. Offering one-on-one exchanges of ideas, best
practices and information so you can enhance professional skills. Consultation center hours include:
Monday................................................ 9:30 AM – 4:00 PM
Tuesday............................................... 9:30 AM – 2:00 PM
5:00 PM – 6:30 PM
Wednesday......................................9:00 AM – 12:00 PM
US Postal Inspection Service
Response Vehicle
Who protects your mail? They do! The U.S. Postal
Inspection Service is one of the Postal Service’s best-kept
secrets. Let them take you behind the scenes and show
you how they can protect your business by securing your
mail center. The work they do, every day, assures millions
of postal customers that they can depend on the security,
privacy, and reliability of U.S. Mail. They add value that no
other mail service can provide. Come see their specialty
response vehicle at booth 742.
Mailing Industry Resource Pavilion
Enhanced NPF Solutions Theater
Ryman Exhibit Hall C – Aisle 100
The gathering place for all mailing industry professionals, the
Mailing Industry Resource Pavilion consolidates an incredible assortment of organizations from the mailing community
all in one place. This is where you’ll find the resources to
help develop your career and increase your knowledge –
providing services and education to individuals and businesses involved in the mailing profession.
Expand your knowledge, participate in conversation or relax
and enjoy a variety of mini-sessions scheduled throughout
the Forum. In the heart of the Exhibit Hall find the solutions
you seek, plus have the opportunity for one-on-one time with
various Postal and Industry experts. See the full schedule of
mini-sessions below. Don’t miss it, admission is free!
Sponsored by: Epicomm (Formerly AMSP/NAPL/NAQP)
WiFi Station
Ryman Exhibit Hall C – Booth #236
Internet at your fingertips! The WiFi Station is available to
all attendees visiting the Exhibit Hall. Search for sessions,
products, exhibitor services, or even access your NPF
personal planner. Plus, you can recharge your devices and
social activities by connecting to your Twitter, Facebook or
LinkedIn accounts!
Sponsored by: HPE and Intel
NPF Solutions Theater Presentation Schedule – Booth # 244
Monday’s Feature Presentations
10:00 AM – 10:20 AM
10:30 AM – 10:50 AM
12:30 PM – 12:50 PM
1:00 PM – 1:20 PM
What the Mailing Industry Thinks About the USPS: The Industry Speaks Out – David J. Steinhardt, Idealliance
Your Hybrid Sales Team – Mike Philie, Epicomm
2016’s Path to Profit for the Print, Mail and Fulfillment Industries – John Foley Jr., interlinkONE/Grow Socially
Postal Pricing 101 – Jessica Lowrance, PostCom
Tuesday’s Feature Presentations
10:00 AM – 10:20 AM
10:30 AM – 11:00 AM
12:30 PM – 12:50 PM
1:00 PM – 1:20 PM
The Backbone of Mail Preparation: What You MUST Know about Mail.dat® Files – Bob Schimek, Satori Software
Business Transformation – The Three P’s – Mike Philie, Epicomm
Rate Outlook After Exigency – Leo Raymond, Epicomm
3 Things to Do to Get Ready For Full Service Assessments – Leo Raymond, Epicomm
Wednesday’s Feature Presentations
9:30 AM – 9:50 AM
10:00 AM – 10:20 AM
10:30 AM – 11:00 AM
The Future of Direct Mail – Coakley Workman, US Postal Services
EDDM Workshop - Lee Garvey, Click2Mail.com
Using Direct Mail to Grow Your Business – Dave Lewis, SnailWorks
Sponsored by: Epicomm (Formerly AMSP/NAPL/NAQP)
11
NPF Daily Highlights
SUNDAY, MARCH 20, 2016
National Meeting of Mailing Industry
Area Focus Groups!
Period 5 .................................................. 2:45 PM – 3:45 PM
Period 6 .................................................. 4:00 PM – 5:00 PM
NPF Welcome and USPS Areas’ Receptions
Governor’s Ballroom A | 9:00 AM – 10:30 AM
Presidential Ballroom | 5:30 PM – 7:00 PM
Join us as Chief Operations Officer and Executive Vice
President Dave Williams leads panel discussions centered
on Service, Visibility and Political & Election Mail. Hear
industry and postal experts share strategies, explore partnership opportunities to grow and improve effectiveness,
and how these best practices can be leveraged by the
industry. Open to all NPF attendees!
Start your 2016 Nashville NPF experience on a high note.
Join old friends and make new ones when the NPF gets
underway with a combined Welcome Reception and seven
individual USPS Area Receptions.
PCC Opening Session
Governor’s Ballroom A | 11:00 PM –12:30 PM
Hosted By James Nemec, VP, Consumer and Industry
Affairs, US Postal Service
This insightful session features USPS Officers and the
leaders of the National PCC Advisory Committee. Hear
about the USPS’ strategic direction and the USPS commitment to the long-standing PCC partnership, as well
as the future strategic initiatives to ensure the continued
growth and viability of the PCC Network. All NPF attendees are encouraged to attend this interactive session.
Sponsored by: American Bank Note Company
NPF Lunch
Presidential Ballroom | 12:30 PM – 1:30 PM
For your convenience and enjoyment, boxed lunches are
back! Enjoy lunch and meet up with old friends!
NPF Orientation Session
Room Bayou E | 1:30 PM – 2:30 PM
Sponsored by: Newgistics, Inc.
MONDAY, MARCH 21, 2016
Continental Breakfast
Delta Ballroom Foyer | 7:00 AM – 8:00 AM
Enjoy Continental Breakfast before the Postmaster
General’s Opening General Session.
Sponsored by:
Firstlogic Solutions, LLC, IBM Global Business Services,
Kirk-Rudy, Inc., Midwest Direct, OSM Worldwide,
SG360°, Siemens Postal, Parcel & Airport Logistics,
TEC Mailing Solutions, LLC, Tension Corporation,
Victory Packaging, Vitronic Machine Vision, Ltd.
PMG Opening General Session
Delta Ballroom | 8:00 AM – 9:30 AM
Postmaster General and Chief Executive Officer, Megan
Brennan takes the stage to reveal how the USPS is
closing the transactional gap to enhance mail value and
the customer experience. Take note as the Postal Service
strategic vision and tactics are unveiled and how they
can empower the mailing industry.
The Sunday Forum Orientation session was created to
acquaint first-time attendees with all the NPF has to offer.
You’ll also learn how to earn a USPS Professional Training
Certificate and hear other helpful ideas for making your
first-time NPF a successful experience.
Sean Joyce, President
Omega Consultants
Sponsored by: Assurety Consulting Inc.
Educational Workshops
Bayou and Canal Level Rooms
Period 1.................................................9:00 AM – 10:00 AM
Period 2 ............................................. 10:15 AM – 11:15 AM
Period 3 .............................................11:30 AM – 12:30 PM
Period 4 .................................................. 1:30 PM – 2:30 PM
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TUNE IN TO SUCCESS
Megan J. Brennan
Postmaster General and CEO
US Postal Service
Exhibit Hall Official Opening
Ryman Exhibit Hall C | 9:30 AM
Join in the celebration and see innovation in action as we
officially open the 2016 NPF Exhibit Hall!
Exhibit Hall — Ryman Exhibit Hall C
Exhibit Hall Hours
9:30 AM – 4:00 PM
Delta Ballroom Foyer | 7:00 AM – 8:00 AM
Start your day right with Continental Breakfast!
Exclusive Exhibit Hall Hours
9:30 AM – 11:00 AM
12:00 PM – 1:30 PM
Period 7 ��11:00 AM – 12:00 PM
Period 8 ........................................................1:30 PM – 2:30 PM
Period 9 ........................................................2:45 PM – 3:45 PM
Period 10 .....................................................4:00 PM – 5:00 PM
Lunch and Dessert Break
Ryman Exhibit Hall C | 12:00 PM – 1:30 PM
You won’t want to miss Monday’s “power lunch” in the
exhibit hall! It’s a great opportunity to renew ties with old
acquaintances and make new connections.
Sponsored by:
ALG Worldwide Logistics, DHL eCommerce
Firstlogic Solutions, LLC, Tension Corporation,
Vitronic Machine Vision, Ltd.
Peer-to-Peer Roundtables
Governor’s Ballroom B | 4:00 PM – 5:00 PM
Learn new perspectives and exchange innovative ideas at
the NPF Peer-to-Peer Roundtables Session. Attendees
will have the opportunity to discuss relevant issues that
cover a variety of topics – there is something for everyone!
Attendees will not need to pre-register and can select their
table topic upon arrival. Tables will be filled on a first-come
first-served basis.
Sponsored by:
American Bank Note Company
PCC Reception
Sponsored by:
Tuesday General Session
Delta Ballroom | 8:00 AM – 9:30 AM
Welcome to the Experience Economy
Industry Insights for Designing Moments
that Matter
Jim Cochrane, USPS Chief Marketing and Sales Officer and Executive Vice President, will welcome thought
leaders and industry pioneers to discuss how emerging
technologies and consumer trends are shaping our experiences with brands. With the changing nature of mail and
e-commerce, the rulebook for marketers is evolving. What
will drive results in tomorrow’s business
landscape? How do the world’s leading
brands view the future of mail?
Attend this session and find out!
James P. Cochrane
Chief Marketing and Sales Officer and
Executive Vice President
US Postal Service
Period 11��11:00 AM – 12:00 PM
Period 12 �� 1:30 PM – 2:30 PM
Period 13 ��2:45 PM – 3:45 PM
Period 14��4:00 PM – 5:00 PM
Presidential Ballroom D | 8:00 PM – 10:00 PM
It’s back! By popular demand, the traditional PCC
Reception has returned for you to network with old PCC
members and meet new ones. Feel free to bring your boots
and kick up your heals with live entertainment provided by
the Karen Waldrup Band.
13
Continued
Exhibit Hall
Exhibit Hall Hours - Exclusive
9:00AM –12:00 PM
Grand Prize Drawings
Exhibit Hall — Ryman Exhibit Hall C
Ryman Exhibit Hall C – NPF Wednesday Prize Drawing
Stage | 11:00 AM
Exclusive Exhibit Hall Hours
On Wednesday at 11:00 AM gather in the back of the hall
where prizes will be raffled. See if you are one of the lucky
winners of the onsite APP game or one of the prizes given
away by the exhibitors.
Exhibit Hall Hours
9:30 AM – 2:00 PM
9:30 AM – 11:00 AM
12:00 PM – 1:30 PM
5:00 PM – 6:30 PM
Exhibit Hall Reception
APP Gaming Sponsors:
Accenture, BCC Software, Engineering Innovation, Inc.,
SoBran, Inc., U-PIC Insurance Services, Victory Packaging
Lunch and Dessert Break
Exhibitors with Prize Drawings:, Pallet Wrapz, Inc.
Trend Offset Printing
5:00 PM – 6:30 PM
Make plans to “do lunch” in the NPF exhibit hall on
Tuesday! It’s the ultimate way to multi-task – networking
with peers while refueling with a delicious lunch.
Sponsored by:
ALG Worldwide Logistics, DHL eCommerce, Firstlogic
Solutions, LLC, Tension Corporation, Vitronic Machine
Vision, Ltd.
Exhibitors’ Reception
Mix and mingle with industry wide leaders in the NPF
exhibit Hall and tune in to success!
NPF Partnership Recognition Luncheon with
Special Guest Scott Hamilton
Delta Ballroom | 12:00 PM – 2:00 PM
Attendees with full-registration privileges are invited to
attend a seated luncheon while NPF and USPS officials
recognize key industry sponsors and partnerships that
have assisted in shaping a successful NPF. What’s more,
enjoy special guest speaker Scott Hamilton – one of the
most recognized figure-skating stars, Olympic Gold Medalist, television broadcaster, performer, producer, best-selling
author, humanitarian, and cancer and brain tumor survivor
as he shares how he has found that with fortitude and
determination, anything is possible.
Sponsored by: Pitney Bowes, Inc.
WEDNESDAY, MARCH 23, 2016
Ryman Exhibit Hall C | 9:00 AM – 10:00 AM
Start your day with a complimentary continental breakfast.
Sponsored by:
Period 15 ...................................... 8:00 AM – 9:00 AM
Period 16 ...................................... 2:00 PM – 3:00 PM
Period 17 ...................................... 3:15 PM – 4:15 PM
Period 18 ...................................... 4:30 PM – 5:30 PM
14
TUNE IN TO SUCCESS
Closing Event at the Wildhorse Saloon
Wildhorse Saloon 120 2nd Ave N, Nashville, TN 37201
7:00 PM – 10:00 PM
On Wednesday evening gather with your colleagues,
fellow attendees and new acquaintances as we celebrate
another successful NPF. Enjoy beautiful downtown
Nashville at the famous Wildhorse Saloon. Put on your
cowboy boots and enjoy the music that makes Nashville
the country music capital of the world!
Shutte buses depart from the Delta Portico beginning
at 6:30 PM.
Copyright IBM Corporation 2016
USPS Executive Leadership Team and Officer Led Sessions
National Meeting of Mailing
Industry Area Focus Groups
Sunday, Period 1 | 9:00 AM – 10:30 AM
RM: Governor’s Ballroom A
President David Williams leads panel discussions centered
on Service, Visibility and Political & Election Mail. Hear industry and postal experts share strategies, explore partnership opportunities to grow and improve effectiveness, and
how these best practices can be leveraged by the industry.
We encourage PCC members and all NPF attendees to
participate. Don’t miss this extraordinary session.
David E. Williams
Chief Operating Officer and
US Postal Service
PCC Opening Session
Sunday, Period 2-3 | 11:00 AM – 12:30 PM
This insightful opening session features USPS Officers and
the leaders of the National PCC Advisory Committee. Hear
about the USPS’ strategic direction and the USPS commitment to the long-standing PCC partnership, as well as the
future strategic initiatives to ensure the continued growth
and viability of the PCC Network. All NPF
attendees are encouraged to attend this
interactive session.
James P. Cochrane
Chief Marketing Officer and Executive Vice President
US Postal Service
James A. Nemec
Vice President, Consumer and Industry Affairs
US Postal Service
Cliff Rucker
Vice President, Sales
US Postal Service
Judy de Torok
Manager, Industry Engagement and Outreach
US Postal Service
Ellie Alexander
Director, Wealth Management Sales
DST Retirement Solutions
Postal Innovations in Delivery and Sales
Sunday, Period 5 | 2:45 PM – 3:45 PM
The USPS is connecting people and products by transforming the delivery experience using the power of information, infrastructure and technology. Customer delivery
expectations continue to evolve, and the Postal Service has
increased days, times and types of delivery in many markets nationwide. The growing marketing strategies behind
Sunday delivery, same-day delivery, Metro Post, Grocery delivery and Ship from Store will be among the topics covered
in this dynamic session. Additionally, updates on the USPS’
tracking systems, MY USPS, and the future of text alerts as
part of the USPS’ speed to value philosophy will be shared.
Ed Phelan
Vice President, Delivery Operations
US Postal Service
Megan Brennan
Postmaster General and
Chief Executive Officer
US Postal Service
Cliff Rucker
Vice President, Sales
US Postal Service
Simplifying the Commercial Mailing Experience
Monday, Period 7 | 11:00 AM – 12:00 PM
Ron Stroman
Deputy Postmaster General
& Chief Government Relations Officer
US Postal Service
David E. Williams
Chief Operating Officer and Executive Vice President
US Postal Service
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TUNE IN TO SUCCESS
Learn first-hand how the USPS continues to transform and
simplify the commercial mailer’s experience. This informative
session will provide mailers with an inside look at how the
USPS is modernizing the mail entry, verification, payment
and induction processes. Learn how the Postal Service is
enhancing the customer experience by delivering
first-contact solutions through the Premier Business Mail
Entry Unit initiative and providing mailers with easy access
to important information with the creation of the “Publication for Streamlined Mail Entry.” Mailers will also learn about
enhancements to programs such as electronic Verification
System, eInduction and Seamless Acceptance, Payment
Modernization and how Full-Service intelligence sets
the stage for streamlining the acceptance and induction
processes.
Pritha Mehra
Vice President
Mail Entry and Payment Technology
US Postal Service
Sponsored by: Click2Mail.com
Irresistible Mail: Where Paper and
Pixels Converge
Monday, Period 8 | 1:30 PM – 2:30 PM
We live in an era of sweeping technology growth and
change. Great opportunities emerge for those who adapt
and make smart use of new capabilities. Mail is also
evolving, allowing mailers and marketers to leverage the
unique value of mail as a tactile medium and create new
and powerful experiences by seamlessly connecting mail
with digital content to help drive engagement and response. Review the truly Irresistible Mail that the industry
has produced in the last year, and vote for your favorites!
Learn about the Irresistible and exciting new technologies
for 2016 that leverage the value of the physical mailpiece,
and catapult engagement levels to new heights by layering
in coordinated digital tools and experiences. You’ll gain
insights into new USPS mailing initiatives and the exciting
opportunities that will continue to drive Irresistible Mail
experiences into the future!
Shipping Solutions and Simplifications for
International Mailers
Tuesday, Period 11 | 11:00 AM – 12:00 PM
RM: Canal A
The USPS has been focused on strategies to simplify its
global products to support seamless global ecommerce with
fewer borders. Make plans to attend this session if you are a
business that wants to improve and expand your global presence. The USPS can assist you developing an international
shipping strategy worldwide and particularly in countries and
regions of the world expecting tremendous growth
Giselle Valera
Vice President, Global Business
US Postal Service
Data Insights and Analytics: An Informed
Approach to Mail and Package Visibility
Tuesday, Period 12 | 1:30 PM – 2:30 PM
The mailing industry is being transformed by a wave of innovation and information. The USPS has blended the power
of these initiatives and has visibility into the mail in a way
that can transform how you work with your customers. This
session will spend time reviewing the type of data available
through use of the IMpb and the IMb and how this information now provides insights into customer behavior. Informed
visibility is a game changer for the industry and if you want
insights into mail inventory, real-time service performance diagnostics and how the USPS is revolutionizing the art of the
possible into reality, this session is a must-attend for you.
Robert Cintron
Gary Reblin
Vice President, New Products and Innovations
US Postal Service
Vice President, Enterprise Analytics
US Postal Service
Sponsored by: Northrop Grumman Corporation
Wednesday, Period 16 | 2:00 PM – 3:00 PM
RM: Canal E
Staying Alive! Surviving and Preparing for the
Worst-Case Scenario
RM: Canal E
In today’s world, having a plan to stay safe at home and at
work are necessary. The USPS Inspection Service is prepared to give you pointers and tips on how to protect your
mailroom from a variety of threats. Surviving and preparing for worst-case scenarios, implementing strategies to
protect yourself and your co-workers and having communication plans that are shared with your employees ahead
of time are all elements of the precautions that today’s
mailers need to have in place.
CyberSafe
Every organization should actively protect its employees,
sensitive information and bottom line from internet fraud and
cyber schemes. USPS’ CISO discusses tactics for creating
an organizational culture that prioritizes cyber security. This
session will provide useful information to industry partners for
conducting business online and with the USPS.
Greg Crabb
A/Vice President, Chief Information Security Officer
and Digital Solutions
US Postal Service
Guy Cottrell
Chief Postal Inspector
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2016 USPS National Awards
Congratulations!
Each year at the NPF the USPS is pleased to recognize companies for their continued success
within the mailing industry. These companies have demonstrated leadership, superior execution,
and innovation through creative use of postal products and services to excel. The 2016 awards
honor the best in class in two categories: Mail Technology and Mail Innovation.
Please join us on Tuesday, March 22, 4:00 PM – 5:00 PM in the Governor’s Ballroom A to honor
our award winners. Attendance is open to all registered NPF attendees.
On behalf of NPF and the USPS, congratulations to all the award winners and thank you for
your continued partnership and for joining us at the 2016 Awards Ceremony.
MAIL TECHNOLOGY AWARD
WINNERS
This award is presented to customers who have
taken steps to implement new technologies
and best practices to maximize efficiencies
in the mail value chain. They have employed
innovative technologies and automation in their
mail operations to improve productivity. These
operational improvements have streamlined their
production and provided their customers with a
mail product that delivers increased value and
business results.
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MAIL INNOVATION AWARD
WINNERS
This award recognizes customers who have
demonstrated creativity by finding new ways to
use the mail to drive significant business results
and mail growth. They have taken calculated risks
by using the mail in new and innovative ways to
help achieve their business objectives with successful, quantifiable results. They are committed
to producing winning results for their
customers and the mailing industry.
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TUNE IN TO SUCCESS
Brunswick Beacon
GameStop
Harvard University
IKEA
Jewelry Television
Newegg
Our Sunday Visitor
Rent The Runway
ShippingEasy
Swanson’s Health Products
US Citizenship and Immigration
Services (USCIS)
Burlington Coat Factory
Centers for Medicare and
Medicaid Services
Food For The Poor
Footlocker, Inc
Meridian Graphics
New Balance
Procter & Gamble
Signet Jewelers
State of Michigan Department of
Technology, Management and
Budget Office of Support Services
Suarez Corporation Industries (SCI)
Sur la Table
Grab as much
Marketing Goodness
as you can by connecting with
through our many dynamic channels.
ELEARNING
MARKETING
SERVICES
EVENTS
VIDEO
SERVICES
MEDIA
Go here to learn more: targetmarketingmag.com
PCC Opening Session
PCC Reception
Sunday at 11:00 AM in the Governor’s Ballroom A
Monday from 8:00 PM – 10:00 PM in
the Presidential Ballroom D
This insightful opening session features USPS
Officers and the leaders of the National PCC
Advisory Committee. Hear about the USPS’
strategic direction and the USPS commitment to
the long-standing PCC partnership, as well as the
future strategic initiatives to ensure the continued
growth and viability of the PCC Network. All NPF
attendees are encouraged to attend this interactive
session.
It’s back! By popular demand, the traditional
PCC Reception has returned for you to network
with old PCC members and meet new ones.
Feel free to bring your boots and kick up your
heals with live entertainment provided by the
Karen Waldrup Band.
New! 4 PCC Boot Camps
Are you ready to take your PCC to the next level? Is your PCC struggling to grow membership?
Don’t miss these four Boot Camp sessions centered on Communication, Education, Policy/
Administration and Membership. These sessions will include panel and roundtable discussions
with postal and industry experts to share strategies, tactics and best practices that are essential to
sustain a vibrant PCC. These PCC Boot Camps are not just for recruits, they are open to the entire
PCC community. Enlist now and complete all four sessions and earn your stripes becoming a
Certified PCC Boot Camp Professional.
Each Session is hosted by your Postal Customer Council Advisory Committee (PCCAC) and
special guests, Ellie Alexander, PCCAC Industry Chair & Policy Administration Committee, John
Millet, Communication Committee Chair, Cathy Rupard, Education Committee Chair, Allen Aven,
Membership Committee Chair.
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TUNE IN TO SUCCESS
PCC Membership Boot Camp
RM: Canal E
PCC Policy Administration
Boot Camp
RM: Canal E
PCC Communication Boot Camp
Tuesday, Period 11 | 11:00 AM – 12:30 PM
RM: Canal E
PCC Education Boot Camp
Wednesday, Period 15 | 8:00 AM – 9:30 AM
RM: Canal E
Your PCC needs you.... Enlist now! We will be providing you with five
key initiatives plus a bonus tip on PCC Membership for both small and
large market PCCs. In this session, we’ll show you how you can use relevant education topics, marketing, organization and teamwork to maintain and build a solid membership foundation. You will also get a chance
to ask PCC experts how they sustain and grow membership, manage
their PCC membership database, attract first-timers and much more.
You will not want to miss your chance to be a part of this dynamic and
hands-on boot camp...and a chance to earn your Membership stripe!
Does your PCC need some pushing, pulling and heavy lifting activities to climb high? Then don’t miss this boot camp as they show you
new ways to remain compliant and achieve your PCC goals! This
action-paced session will share how to navigate the twists and turns
and successfully complete your mission. It will explore how to turn a no
into a yes and gain and retain high functional executive board members.
Attendees will examine the top policy questions and answers and have
an opportunity to join in the discussions. Find out how to locate and use
resources to help your PCCs thrive. Don’t miss this session if you want
to hear how a new Yes We Can attitude is taking shape!
Strap on your boots, put on your camouflage, roll up your sleeves
and join us on this strategic communication mission. This session will
share tips and tricks to collaborate with Education and Membership
committees, and leverage the tools and templates to turning checklists into effective marketing and communication plans. Hear how
award-winning PCCs seized opportunities and secured the silver,
bronze or gold awards with a robust leadership submission. Learn
how to incorporate new tools and methods to attract PCC members,
leverage PCC brand and take your communication plan to the next
level. Our drill instructors will have you walking the walk and talking
the talk by the end of this session and leading your PCC into a successful year. So strap on your boots and start marching!
Want to climb the PCC ranks? Offering relevant and meaningful educational opportunities to PCC members is critical to
a PCC’s success. In this session, you will learn how to create
a winning yearly educational calendar and how to attract
topnotch educational speakers to keep your PCC members
engaged. PCC Leadership Award winners will be on hand to
share their educational success stories. This will be a fun and
interactive boot camp with lots of audience participation that
you don’t want to miss.
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USPS Certification at the NPF!
Tune In To USPS Official Certification! The 2016 NPF offers three comprehensive training courses
that include official certification from the USPS. Choose the training program that’s right for you and earn
the professional designation you deserve. Pre-Registration is required – Limited Space Available.
Sign-up by 9 AM, Sunday, March 20th at the NPF Registration area to reserve your spot!
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NEW — Exclusive to the NPF
Certified Direct Mail Professional (CDMP)
RM: Governor’s Ballroom D
Do you want a professional certification from the USPS that builds client
confidence and increases your customer base? How much would a
certification like this enhance your industry credentials? The CDMP course
is designed for the mailing industry professional to develop and strengthen
core skills that build and maintain successful direct mail business within
this highly competitive environment.
Course highlights include:
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Omni-Marketing
Mailing List Management
Mailpiece Creation
Response Rates
Technology
A $150 final exam fee applies.
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Executive Mail Center Manager (EMCM)
RM: Governor’s Ballroom C
The EMCM course is designed for individuals who wish to develop
Mail Center Management skills. The course teaches skills needed to
manage more effectively, boost productivity and cut costs. Sponsored by the USPS and developed by a professional committee
with representatives from the mailing industry, this course offers a
certified designation that emphasizes professionalism in Mail Center
Management.
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Sales and Marketing
Basic Mail Design
Finances
People Management
Technology
Tools and Resources
And More!
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Mailpiece Design Professional (MDP)
RM: Canal C
The MDP course is centered around mail design compatibility
and optimizing postage costs through automation. This eight-hour
course will be held over Tuesday and Wednesday and includes a
comprehensive final review. The USPS MDP certification is a two-year
certification that offers a professional designation to all graduates.
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Classes of Mail
Processing Categories and
Characteristics
Barcode Formats
Designing Automation Mail
Machinable/Non Machinable
Criteria
DID YOU KNOW? You can also earn NPF Workshop Training Certificates!
Earn a USPS Professional Training Certificate for participating in 2016 NPF workshops.
Awarded on a graduated scale; Bronze 8 workshops; Silver 11 workshops; Gold 14 workshops; and Platinum 17 workshops. A Platinum Certificate is personally signed by
the Postmaster General.
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2016 NPF Workshops
NPF HOT TRACKS AND WORKSHOPS!
Create your own personal playlist and get in tune with success!
Whatever your industry niche is, there’s a success track that is sure to align with your goals and
objectives. See what the 2016 NPF has to offer and build the customized itinerary that’s best for you!
Customer Acquisition and Loyalty
In today’s fast economy, engaging with your target audience is becoming more
challenging every day. Businesses and organizations must evolve their marketing
approach in order to stay competitive. In this track, learn from a variety of workshops
that will teach you best-practice techniques for leveraging data, improving ROI in your
marketing campaigns, taking advantage of today’s technology to digitally engage and
captivate your customers, and making omni-marketing work for your organization. Don’t
get left behind – make plans to attend these must-see workshops!
Mail Operations
The workshops in this track help maximize the value that you receive from mailing with
the USPS. Hear from postal and industry experts who will give you vital addressing
tips, ways to save money on your mailing costs and how to turn up efficiency and
effectiveness in your mailroom operations. Learn more about the power of informed
visibility and technological advancements in USPS payment and acceptance practices,
along with exciting updates on mail inventory management programs, mail tracking
advancements and full-service mailings.
Management and Professional Development
Today’s industry professionals take on many different types of leadership challenges. In
this track, personal development and continuous improvement are the primary focus of
the workshops. Embracing technology and developing new habits to help you manage
your time or budget more effectively are the basis of these must-attend courses.
Whether you desire to become a better leader or want to learn more about teambuilding strategies, these workshops are for you.
Shipping and Packaging Solutions
The internet has changed consumer habits in many ways, and how we shop is just
another example of the power of technology. Every day more customers are discovering
the ease and availability of shipping their online purchases. The USPS has experienced
double-digit shipping growth, and plans are underway to provide even greater value and
convenience – helping businesses connect with urban, suburban and rural customers
no matter where they live. In this track, tune in to the valuable services offered through
the USPS and discover the latest innovations and customized shipping solutions,
including eCommerce strategies, overseas shipping and much more.
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Sunday NPF Workshops | March 20, 2016
Digital Disruption – How Traditional
Organizations are Disrupting Their Own
Industries
Sunday, Period 1 | 9:00 AM – 10:00 AM | RM: Bayou A
Much attention is dedicated to the newcomers – those
start-up businesses that are disrupting traditional service
delivery models and century-old industries. This workshop
will discuss how well-established businesses, nonprofits
and public sector organizations are innovating in ways that
are disrupting their own industries. Public and private sector organizations are creating new products and services,
establishing new business models, and responding to customer demands in new and innovative ways. Whether you
are a part of a start-up or a well-established company, this
workshop will provide ideas and inspiration for engaging
customers in new and innovative ways.
Laura Bryce, Digital Director
Price Waterhouse Coopers
Web Tools Platform and Your Post Office
Anywhere
Sunday, Period 1 | 9:00 AM – 10:00 AM | RM: Canal A
The Postal Service will describe the latest updates to its
WebTools platform, including new services offered in its
WebTools II platform. The Postal Service will review the
latest additions to its catalog of web services and will
sample use cases for implementing them, as well as real
world use cases in which the WebTools platform was used
to extend Postal Service capabilities into e-commerce
platforms. Updates to the WebTools microsite and user
community will be discussed, along with the streamlined
process for becoming a WebTools implementer.
Bob Dixon, Director, Product Technology Innovation
US Postal Service
Postage Budgets: Are You in Command
and Control?
Sunday, Period 1 | 9:00 AM – 10:00 AM | RM: Bayou B
Mail center staff are constantly being asked, “Can you
reduce my postage costs?” and “Did my mail get out today?” Most mail centers are using sorters, postal software
or outsourcing of their presorting task to get automation
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TUNE IN TO SUCCESS
discounts. But are the costs as low as they can go? Are
there ways to know where your documents are? This workshop will show how mail center operations can add value
to their business by supporting document re-engineering
efforts and providing full visibility with an effective enterprise dashboard.
Paul Abdool, Vice President, Enterprise Solutions
Solimar Systems, Inc
You Do Not Need to be a Supervisor to
be a Leader
Sunday, Period 1 | 9:00 AM – 10:00 AM | RM: Bayou C
Leadership naturally evolves and leaders constantly grow,
independent of title, role or positions. In this class, we’ll
share the traits that make leaders successful. Attendees
will leave with actionable ideas to take back to the
workplace.
Dr. Sean Joyce, President
Omega Consultants
Postal Explorer – Navigating Requirements,
Publications and Calculators
Mail Operations
Sunday, Period 1 | 9:00 AM – 10:00 AM | RM: Canal C
This interactive workshop provides all of the essential
tools and tips for navigating today’s mailing requirements.
Where are the standards located? What can the price
calculator do for your business? Where can you go for
answers when you don’t know where to start? Postal Explorer provides the information critical to customers, from
the least experienced mailer to the largest mail-service
provider. Be one of the first to see our sleek new design as
we celebrate 15+ years online. Give us an hour and you’ll
be the Postal Explorer expert in your workplace!
Patty Fortin, Postal Explorer Program Manager
US Postal Service
Supply-Chain Analytics Through the Mailer
Scorecard
Mail Operations
Sunday, Period 1 | 9:00 AM – 10:00 AM | RM: Bayou D
The Mailer Scorecard is a tool that enables mailers to
monitor their mail quality across several USPS programs,
including Full-Service, eInduction and Seamless Acceptance. This workshop demonstrates how to access the
Mailer Scorecard and the information available, who can
see it and what it means. Attendees will learn how to use
Tarlochan Mann, Manager, Business Mailer Support
US Postal Service
Randy Workman, Manager, Major Mailer Support
US Postal Service
cessful marketers are viewing mail as an effective complement to digital, social media, and email marketing to
achieve target ROI. This seminar will examine the advantages and benefits of mail in driving consumer response
and as part of the modern media mix, and will explore new
approaches to customer targeting and list management to
make mail more personal. Research results on consumer
perception, open rates and mailing best practices to optimize ROI will be shared.
National Meeting of Mailing Industry Area
Focus Groups
Dan Barrett, Director, Customer Insights
US Postal Service
drill-down reports, access piece-level data to identify
quality issues, and understand the postage assessment
process. Mail Preparer, Mail Owner and Transportation
Carrier visibility will also be discussed.
USPS Officer Led Session
Sunday, Period 1 | 9:00 AM – 10:30 AM
President David Williams leads panel discussions centered on Service, Visibility and Political & Election Mail.
Hear industry and postal experts share strategies, explore
partnership opportunities to grow and improve effectiveness, and how these best practices can be leveraged
by the industry. We encourage PCC members and all
NPF attendees to participate. Don’t miss this
extraordinary session.
Dave Williams, Chief Operating Officer and
US Postal Service
Augmented Reality – Bringing Your Mail to Life
Sunday, Period 2 | 10:15 AM – 11:15 AM | Bayou E
Augmented Reality (AR) allows marketers to use a printed
piece as a trigger to launch a digital application on a digital device. The printed trigger can cause a simple interaction such as launching a website, or a more sophisticated
interaction revealing a 3D image on a digital device. The
possibilities are endless, and the technology continues
to advance. This workshop will look at the ins and outs of
creating augmented reality designs. We’ll review AR research and examine various applications, including how it
can easily integrate into direct mail marketing campaigns.
Charles Weiss, Assistant Professor
Clemson University
Emerging Trends in Mail Engagement
Sunday, Period 2 | 10:15 AM – 11:15 AM | Canal B
New research shows the powerful advantages of mail in
reaching customers with your marketing message. Suc-
Amarillo by Morning? Your Odds Are Better
with eInduction
Mail Operations
Sunday, Period 2 | 10:15 AM – 11:15 AM | RM: Canal A
Destination Entry offers many benefits for mailers. However, it has always been challenging to manage the transmittal documents needed to enter mail at destination postal
facilities through the numerous hand-offs in the postal
logistics supply chain. The USPS has recently launched
the eInduction program, taking advantage of full-service
data to replace paper with scans of container barcodes.
Learn how to leverage eInduction to simplify your postal
logistics program. We’ll discuss best practices, pitfalls to
avoid, and how to work with other members of the logistics supply chain.
Bob Rosser, Director, Postal Affairs, Products
and Services
IWCO Direct
Kurt Ruppel, Marketing Services Manager
IWCO Direct
From Mail.dat to the Scorecard
Mail Operations
Sunday, Period 2 | 10:15 AM – 11:15 AM | RM: Bayou D
This workshop will show data from the USPS Scorecard,
discuss potential errors within the Scorecard, and demonstrate how the data flows from the mail.dat to Postal One,
then onto your Scorecard. A majority of the workshop will
focus on how to read and identify errors within a mail.dat
file. We will discuss certain errors like by/for and nesting,
and we will show examples in the mail.dat files.
Tom Glassman, Director of Data Services and
Postal Affairs
Wilen Direct
Robert Schimek, Senior Director Postal Affairs
Satori Software 2016 NPF PROGRAM GUIDE
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Impact of the Envelope – The Seemingly
Insignificant “X Factor”
Mail Operations
Sunday, Period 2 | 10:15 AM – 11:15 AM | RM: Canal C
The envelope – a simple, insignificant piece of your overall
mailing operation and processes. But there’s more to that
envelope than meets the eye. Throughout this workshop
we’ll chart the many factors that need to be weighed when
considering your envelope. Then we’ll explain the ripple
effects these factors have on things like design, manufacturing, production speed on insertion equipment, postal
spend and response rates. Don’t overlook the role your envelopes play in your production process, and watch as we
calculate the many areas where the envelope directly impacts your bottom line. Open your eyes to the “Impact of
the Envelope” and learn how to develop checklists based
on best practices and years of experience from some of
the country’s largest mailers and envelope manufacturers.
Learn how to be proactive and when to engage your envelope manufacturer, USPS personnel and hardware vendor
in the process. You’ll be shocked to learn just how much
this “X Factor” can impact your entire operation.
Kathy Battin, VP, Postal Affairs and Project Management
Postal Source
Crystal May, Senior VP, Business Analytics Division
Postal Source
Generating Revenue for Mail Centers
Sunday, Period 2 | 10:15 AM – 11:15 AM | RM: Bayou C
Sunday, Period 2 | 11:00 AM – 12:30 PM
This insightful opening session features USPS Officers
and the leaders of the National PCC Advisory Committee.
Hear about the USPS’ strategic direction and the USPS
commitment to the long-standing PCC partnership, as well
as the future strategic initiatives to ensure the continued
growth and viability of the PCC Network. All NPF attendees are encouraged to attend this interactive session.
Building a Winning Multi-Channel Campaign
Sunday, Period 3 | 11:30 AM – 12:30 PM | RM: Bayou B
Building a successful multi-channel campaign and a successful direct mail campaign have a lot in common. They
both include a compelling offer, solid creative, the right list
and a strong call to action. Crafting a multi-channel campaign brings in a whole new set of challenges, from creativity to timing issues. In this workshop, we will walk through
creating a multi-channel marketing campaign, starting with
developing the offer and mailpiece, through how to create
the right landing page, creating links, PURLs, QR codes
and other tactical elements. Upon conclusion, participants
will be ready to create their own multi-channel campaign.
Internal marketing, consulting, postage add-ons and
presorting present potential revenue opportunities for mail
centers. Understanding precisely what mail centers offer
and the opportunities available can positively impact customers, employees, and the USPS daily. In this workshop,
learn how to optimize your mail center functionality, be sustainable and bring in additional mail center revenue.
David Lewis, President
SnailWorks
Merritt Woodward, Supervisor, Mail Services
University of Rochester
Seamless Acceptance automates the entry and verification
of commercial mailings by leveraging electronic documentation, Intelligent Mail barcodes, and information collected
from handheld sampling devices and mail processing
equipment scans. Learn how to participate in Seamless
Acceptance, improve mail quality using key metrics found
in the Mailer Scorecard, and the process for undocumented pieces. Learn the newest updates to the Seamless
Acceptance program including its expansion to Business
Mail Entry Units.
Impression Management
Sunday, Period 2 | 10:15 AM – 11:15 AM | RM: Bayou A
Effective communication is vital to any organization’s
success, whether you are communicating internally or
externally. In today’s world, communication comes in many
different forms, including digital, social, print and verbal.
Each form has its own specific use and effectiveness. In
this workshop, you will learn the do’s, don’ts and best
practices for communicating efficiently and effectively in
today’s multi-channel world!
Christine Erna, Sr. Postal Solutions Architect
Novitex Enterprise Solutions
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PCC Opening Session
TUNE IN TO SUCCESS
Seamless Acceptance: What it is and How to
Make it Work for You
Mail Operations
Sunday, Period 3 | 11:30 AM – 12:30 PM | RM: Bayou E
Michael Filipski, Business Mailer Support Analyst
US Postal Service
Denise Revell, Major Mailer Support Analyst
US Postal Service
Causes and Cures for Periodicals Rates
Mail Operations
Sunday, Period 3 | 11:30 AM – 12:30 PM | RM: Bayou A
In this workshop, learn about the complexity of the periodicals rate structure from top industry experts. This
esteemed panel will take the audience into a deep dive,
focusing on the current rates and then discussing how
the industry can work with the USPS in the future. Get
answers to simple questions like why magazines have zonal distribution, to more intricate discussions surrounding
how container and bundle mail preparation affects the final
postal rates paid by the publisher.
Jerry Faust
Time, Inc.
Peter Moore, President
Peter Moore Software, Inc.
IMb Tracing Can Tell You More than
Delivery Status
Mail Operations
Sunday, Period 3 | 11:30 AM – 12:30 PM | RM: Canal E
Have you ever wondered what all the processing scans
reported on IMb Tracing actually mean? Is there more intelligence in these reports than just delivery status? Learn
what IMb Tracing can tell you about your mailpiece design,
or how it can be used to uncover pinch points in USPS
processing. In this workshop, find out what IMb Tracing
intelligence can do for you.
Trista Niswander, Postal Operations Specialist
Our Sunday Visitor
Steve Smith, President
Base60
Mail Tracking and Reporting: The Next
Customer Expectation
Sunday, Period 3 | 11:30 AM – 12:30 PM | RM: Bayou D
The USPS is moving quickly to collect and generate more
information regarding mail processing and delivery. In
August of 2015 they began scanning mail delivery to the
mailbox for letter-sized pieces in a “pilot” environment.
Everyone in the industry must be aware of these developments and learn how to leverage this data to its fullest
extent to remain relevant as a vendor. Customers will expect piece-level visibility and reporting as a standard, and
mailers must reciprocate. This data will add relevance to
mail and reinforce its value as a communication, marketing
and sales tool.
Mark Rheaume, National Postal Affairs Director and
Partnership Liaison Officer
AccuZIP, Inc
Rethinking Domestic USPS for a Foreign
Importer and How the USPS is Your
Best Option
Sunday, Period 3 | 11:30 AM – 12:30 PM | RM: Canal B
In this workshop we will explore the world of direct entry
and discuss the advantages of preparing and labeling
your packages with USPS. We will look at some of the
most important markets, along with some of the economic
impacts of the exchange rate. Also, we will share insights
on US customs clearance processes and how direct entry
with USPS compares to other traditional import methods.
Shea Felix, Senior Global Product Marketing Manager
Endicia
Shipping Products with USPS Visibility
Sunday, Period 3 | 11:30 AM – 12:30 PM | RM: Canal A
Immerse yourself in the latest efforts that the USPS is
making to increase the visibility of its shipping products
and services, including Sunday Delivery, Same Day,
MetroPost, Package Intercept, Hold For Pickup, and Print
and Delivery Instructions, to name a few. You’ll also learn
about the enhanced tracking capabilities provided by Intelligent Mail package barcodes (IMpbs).
Karen Key, Director, Shipping Products and Services
US Postal Service
Juliaann Hess, Manager Mail and Package
Information Systems
US Postal Service
Cracking the Flexibility Nut
Sunday, Period 3 | 11:30 AM – 12:30 PM | RM: Canal C
All of us define flexibility differently, depending on our
career and personal goals. For some, it’s about hitting the
gym to take a class, leaving early to see a child’s basketball game, working from home on occasion or as often
as possible. Clearly flexibility is not a “one-size-fits-all”
concept. So how can you encourage individuals to find
ways to accommodate each other’s priorities both in and
outside of work? In this workshop, learn how a leading
consultancy and services firm cracked the flexibility nut
and how you can make it work within your organization.
Julie Teahan, Principle
Serving Both Masters: Service and Profitability
Sunday, Period 3 | 11:30 AM – 12:30 PM | RM: Bayou C
We’ve heard that the “customer is king,” but what does
that mean to the bottom line? Direct mail technology is
changing and requiring stakeholders to take on more
responsibility by working harder and smarter. The mail
owner historically has been responsible for critical steps
in executing a mail campaign successfully. Often vendors
make decisions alone without an understanding or an
accepted ownership from the client. This workshop will
provide multiple real-life scenarios of such situations, how
27
they were handled and what the outcomes were – both
good and bad.
Rhea Friederichs, Vice President, Business
Development
Wallace Carlson Printing
NPF Orientation Session
Sunday, Period 4 | 1:30 PM – 2:30 PM | RM: Bayou E
This session is a must-attend for first-timers or if you haven’t been to a National Postal Forum in a few years! Learn
about the workshops being offered and networking events
scheduled over the four days. Don’t miss this opportunity
to meet peers and find out how to make the Forum experience valuable to you and your business!
Omega Consultants
Sponsored by: Assurety Consulting, Inc.
Direct Mail Integrated Campaigns
Sunday, Period 4 | 1:30 PM – 2:30 PM | RM: Bayou A
The marketplace talks about integrated campaigns and
how effective they can be. Take a journey into the Postal
Service’s efforts from this past holiday. We will explore key
performance indicators (KPIs) that show how a campaign
can be measured around Direct Mail. Topics include versioning, offer, technology, other media channels and their
impact around the life of a campaign.
Caspar Ouvaroff, SVP, Group Account Director
MRM/McCANN
Heather Snead, A/Director Brand Marketing Mail
US Postal Service
Sales Teams – What They Need to Succeed!
Sunday, Period 4 | 1:30 PM – 2:30 PM | RM: Bayou D
Most business owners/sales managers don’t really
know ‘exactly’ what their sales teams are actually telling
prospects in the field. Are your product/service pitches
scripted out? Do you test your team so that every member
is saying what needs to be said to every prospect? Do
you practice with your team, role-play, record their calls/
presentations for review? If not, why not? You can’t expect
your team to win if you send them into the marketplace
without this type of training.
David Robinson, Vice President of Sales and
Channel Management
Window Book, Inc.
Streamline Your Drop Shipment Process
with eInduction
Mail Operations
Sunday, Period 4 | 1:30 PM – 2:30 PM | RM: Canal A
Discover the Postal Service’s solution to simplifying the
drop shipment process with eInduction. Learn how to
leverage electronic mailing information to eliminate the
need for hardcopy PS Forms 8125 and 8017s expediting
the shipping process. Hear how the USPS has enhanced
the Mailer Scorecard to provide Mail Owner visibility into
their drop shipments and access to post-shipment information. This workshop will also cover the eInduction onboarding process and participation requirements.
Angela Dyer, Program Manager Major Mailer Support
US Postal Service
USPS BlueEarth® Secure Destruction
Mail Operations
Sunday, Period 4 | 1:30 PM – 2:30 PM | RM: Canal C
This workshop will provide technical information as to how
the USPS BlueEarth functions and what is required of a
commercial mailer to participate. The second half of the
workshop will be a panel discussion with industry representatives to explain the benefits they have gained by
using this no-fee service.
Thomas Day, Chief Sustainability Officer
US Postal Service
Jody Berenblatt, Senior Advisor
GrayHair Advisors
Sushrut Parikh, Sr. Business Manager
AT&T Delivery Solutions
Mark Williams, Business Analyst
State Farm Insurance Company
Cloud Computing in the Mail Center
Sunday, Period 4 | 1:30 PM – 2:30 PM | RM: Canal B
In today’s highly competitive and digital environment,
organizations are exploring possible ways to improve
accountability and increase efficiency by adapting to a
cloud environment. Is the cloud secure? Is it reliable? Will
information technology ever approve a venture like that?
Learn the answers to these questions and why leading
organizations are using and trusting cloud computing in
their mail centers.
Bruce Little, Vice President
SCLogic
Good Bosses Gone Bad
Sunday, Period 4 | 1:30 PM – 2:30 PM | RM: Bayou C
Attend this workshop and explore ten real-world scenari-
28
TUNE IN TO SUCCESS
os that employees encounter in today’s workplace. We’ll
provide the necessary strategies to successfully navigate
through challenging work environments. Strategies will focus on empowering employees in today’s workplace, practical ways to encourage better workplace relations, how
to incorporate talent strategy solutions, and proactively
introducing change management and advocacy practices.
April Boyd-Noronha, Author
When Generations Collide – A New
Diversity Issue
Sunday, Period 4 | 1:30 PM – 2:30 PM | RM: Bayou B
The overlap of multiple generations all working in the same
environment can create unique challenges. This workshop
will identify those generations and explore the dynamics of
“When Generations Collide.”
Shawn Lang, Manager Postal Relations
DST Mailing Solutions
Predictive Shipping: Using Data to Inform Your
Shipping Choices for the Best Possible Result
Successful businesses require accuracy and efficiency.
Even more successful businesses are turning to data-driven decision making to help them compete. So what if
there were a tool that could provide eCommerce business
with up-to-date information for any given package on any
given day? Join us as we share data insights pulled from
years of experience and billions of transactions. We want
to put this intelligence in the hands of shippers, providing
a dynamic view into actual USPS route and delivery data
to accurately determine the best shipment options based
on real business needs and customer demands.
Emma Johnson, Vice President, Marketing
Encidia
Address Quality 101
Mail Operations
Address quality is a critical element in meeting mailing
objectives, so to avoid undeliverable mail you need to
understand the qualities of a good address list. Learn how
to standardize, validate and update your addresses from
addressing specialists who share actual case studies,
practical hands-on tools and techniques.
Paula Stoskopf, Director Marketing and Industry
Relations
Fairrington Transportation
Edward Wanta, Address Management Support
Analyst Senior
US Postal Service
Mail Preparation Changes: Impacts on
Production and Price Eligibility
Mail Operations
Discussions around FSS preparation continue as USPS
and the industry work to find the optimal settings for the
most efficient preparation and processing of automation
flats destined for FSS zones. What are the next set of
changes that are coming and what impact will they have?
Customer Supplier Agreements (CSA) for First-Class
mailers are not keeping pace with USPS operational
changes. What will be the next evolution to better align
mail preparation with USPS processing? This workshop
will answer the questions and define other preparation-related details!
Bob Schimek, Senior Director of Postal Affairs
Satori Software
The Three C’s of Standard Mail: Commingling,
Co-Transportation and Co-Palletization
Mail Operations
Direct mailers have many options available to help optimize their mailings. By using the three C’s of Standard
Mail, many mailers have reduced postage costs and enhanced delivery to USPS. Learn about the differences between these three areas and determine which one makes
sense for your business. We’ll also discuss software tools
to determine the most cost-efficient method for your mail
and the best options for your business, whether they’re
outsourcing, insourcing or a hybrid. Attend this workshop
and learn how your business can benefit from the three
C’s of Standard Mail.
Alison Hall, Director Client Services, Direct Mail
Solutions Services
Pitney Bowes Presort
Derek Johnson, General Manager
Pitney Bowes Presort Services
The Value of Diversity in the Workplace
Diverse opinions, personalities and backgrounds within the office have often been blamed for getting in the
way of progress. This workshop reverses that premise
and discusses the strength that can come from having
a diverse group of employees. Difference in experience,
age, education, skills, background and even musical taste
can be used to build a robust group of employees and
colleagues who share a common goal of productivity and
job satisfaction.
Thom Roylance, Assistant Director
Brigham Young University
29
Postal Innovations in Delivery and Sales
Sunday, Period 5 | 2:45 PM – 3:45 PM
The USPS is connecting people and products by transforming the delivery experience using the power of information, infrastructure and technology. Customer delivery
expectations continue to evolve, and the Postal Service
has increased days, times and types of delivery in many
markets nationwide. The growing marketing strategies behind Sunday delivery, same-day delivery, Metro Post, Grocery delivery and Ship from Store will be among the topics
covered in this dynamic session. Additionally, updates on
the USPS’ tracking systems, MY USPS, and the future of
text alerts as part of the USPS’ speed to value philosophy
will be shared.
Ed Phelan, Vice President, Delivery Operations
US Postal Service
Cliff Rucker, Vice President, Sales
US Postal Service
How to Be Successful Growing Your
Business Globally
Sunday, Period 6 | 4:00 PM – 5:00 PM | RM: Canal C
More than 80 percent of online consumers live abroad,
and the international online market is growing 51 percent
faster than the domestic online market. Find out how to
make it easy for you to go global! In this workshop, we will
take a look at several examples of how you can be successful in the world of international mail. You’ll learn about
the various solutions available that will decrease costs and
manage your international communications. Discover the
best way to get your message and products to the international marketplace. Having a successful online business
includes offering easy international shipping options. If you
need to grow your online business, don’t miss this
workshop.
Wanda Senne, Vice President, Postal Affairs
Access Worldwide
Quality Control for Mail Center Operations
In today’s competitive environment, “good enough” is no
longer “good enough.” Privacy regulations and customers’
expectations require mailers to produce defect-free documents, in the right envelope, and with the correct address.
This workshop will explain why quality control is important for every mail operation and how to integrate quality
control with your existing processes. Learn the differences
between Total Quality Management (TQM), Six Sigma,
International Organization for Standardization (ISO 9000)
and other quality control methods, and how they
can be used in your print and mail operations.
Mark Fallon, President
The Berkshire Company
Reimagining the Mailing and Shipping
Experience to Match Evolving Retail and
Digital Expectations
Sunday, Period 6 | 4:00 PM – 5:00 PM | RM: Bayou D
Consumer expectations are constantly stretched and
reshaped based on the newest innovations in the retail
and digital experience. Retailers’ steady drive to “know”
everything about each customer has raised the customer
expectation bar for all organizations. As with any time of
change, there are significant opportunities for both delivery services and shippers to intercept these trends and
capitalize on them. This workshop will profile some of the
major trends and consumer behaviors impacting the retail
industry and pinpoint the implications for delivery companies and mailers.
Jason Manstof, Principal
Deloitte
Derek Larsen, Senior Manager
Deloitte
Reinventing the Way Businesses and
Consumers See Their World
Sunday, Period 6 | 4:00 PM – 5:00 PM | RM: Bayou A
This workshop will take participants on a deep dive of
the future of Augmented Reality (AR). We’ll discuss and
demonstrate business marketing challenges that were
resolved using AR. We’ll carefully examine the interaction
with the consumer and their portable mobile devices and
back these concepts with monetization and analytics like
we’ve never had before.
Gary Thormodsgaard, Co-Founder, CRO
Meridian ARS
Getting the Most From Online
Postal Resources
This workshop will take an in-depth look at many of the
best postal resources available on the Internet. We will
navigate Postal Explorer, including regulations and guides
with tips on how to find information easily. We’ll highlight
resources available from the Office of Inspector General
and the Postal Regulatory Commission. We’ll also examine
the multitude of resources, guides and other information
accessible at the USPS RIBBS website. Take advantage
of what’s available online. This workshop shows you how!
Lisa Bowes, Manager, Client Services and Postal Affairs
Intelisent
30
TUNE IN TO SUCCESS
Process and Validation – Critical to Electronic
Success
Mail Operations
We are electronically connected. The right tools and processes must be in place for success. Learn the processes
and tools implemented by two mailers to ensure the right
information is captured upfront. Also, understand the tools
available after a mailing in order to understand mail quality
and serve as proof points of delivery. Each process and
step put in place supports the ultimate goal of preserving
discounts, achieving qualification for future incentives and
ensuring that the mail has a smooth transition through the
system.
Trista Niswander, Postal Operations Associate Manager
Our Sunday Visitor
Paula Stoskopf, Director Marketing and Industry
Relations
Enhancing the eCommerce Post-Purchase
Experience
eCommerce has drastically affected the shopping experience, and while tremendous attention has been focused
on the buying experience, the post-purchase experience
is often neglected. The eCommerce experience doesn’t
end at the shopping cart. What happens after your cus-
tomer places their order greatly affects their attitudes,
impressions, repeat business and loyalty. This seminar will
explore industry best practices and describe how USPS
products and services can help maximize the post-purchase experience. Topics covered will include: choosing
the right shipping products, customer communications,
returns & reviews.
Peter Klausner, Manager, Technical Solutions
US Postal Service
Inbound Shipping Solutions to the United
States and Returns
In this workshop we will explore the world of Global Direct
Entry and how GDE offers multiple shipping options to
meet your business needs. Learn from both Industry and
Postal experts as they discuss the US customs clearance
processes and how direct entry with USPS compares
to other traditional import methods. In addition we will
discuss what return solutions can offer you. Give your
package a round-trip ticket by adding easy return solutions
to your outbound shipments!
Mico Milanovic, Manager Regional Development,
Government Relations
US Postal Service
Ashok Parasuram, Manager, Strategic Planning and
Business Analytics
US Postal Service
let life happen
Just like you,
GEHA still delivers.
Especially when it
comes to health plans.
Almost 80 years ago, GEHA was
founded by Railway Mail Clerks.
We’ve delivered health care solutions
to federal employees ever since.
geha.com
(800) 821- 6136
/gehahealth
© 2016 Government Employees Health Association, Inc. All rights reserved.
31
Monday NPF Workshops | March 21, 2016
Digital Trust: How Customer Expectations
about Privacy and Big Data Are Changing
Monday, Period 7 | 11:00 AM – 12:00 PM | RM: Bayou A
Personalized products and services are dependent on
knowing your customers. For years, data about customer
preferences, behaviors and sentiment has been collected
and used, often without the full awareness of the individual. Consumer opinion used to take months to gather,
but now companies can often access large amounts of
customer data in real time. Customers are becoming more
informed about how this information is collected and used.
In wake of numerous large data breaches, customers are
less willing to have data about them collected and shared.
This workshop will explore digital trust and how to engage
customers in this changing environment.
Laura Bryce, Digital Director
Winning with Millennials and Securing the
Future of the USPS
Monday, Period 7 | 11:00 AM – 12:00 PM | RM: Canal B
According to Forbes, companies are fiercely competing for
millennial mindshare, and it’s only the beginning. Millennials are trendsetters across all industries. Companies have
been struggling to connect with this generation because
many of the traditional methods of advertising have proven
ineffective at capturing their attention. Segmentation is just
the starting point to explore impacts to the USPS business model across digitization, their communication preferences, shipping needs, brand loyalty/adoption/engagement and buying habits. The mailing and shipping industry
needs to start considering its strategy to gain mindshare
among the most mobile, tech-savvy, social generation
in history.
Merry Law, President
WorldVu LLC
Wayne Winkler, Associate Publisher
WorldVu, LLC
Mail Quality: It Takes an Electronically
Connected Supply Chain
Mail Operations
Monday, Period 7 | 11:00 AM – 12:00 PM | RM: Canal A
Are you looking for tips and tricks on making the transformation from paper to electronic in a world of Scorecards
and invoices? A panel including various supply chain
professionals will share the challenges they have overcome
to prepare for new Mail Entry and Payment Technologies.
Connect the dots and learn how these veterans are navigating this new electronic frontier for mail quality, and hear
about the benefits they are experiencing. With this transformation in place, workshop participants can expect to
uncover lessons learned, along with predictions on where
the panel envisions programs impacting USPS data, industry visibility, costs, work-sharing and postal rates.
Jessica Lowrance, Executive Vice President
Association for Postal Commerce
W/Additional Industry Panelists
Pricing and Product Simplification
Monday, Period 7 | 11:00 AM – 12:00 PM | RM: Bayou D
The postal service is considering a number of product and
pricing simplification ideas for 2017. This workshop will
cover these ideas, and will provide status and updates on
the next steps as the plans for 2017 are finalized.
Derek Larsen, Senior Manager
Deloitte
Jason Manstof, Principle
Deloitte
Steve Montieth, Executive Director, Product
US Postal Service
Sharon Owens, Vice President, Pricing
US Postal Service
International Addressing Requirements for
Mailing Successfully to Foreign Customers
Boot Camp for Mail Center Managers – Part 1
Mail Operations
Monday, Period 7 | 11:00 AM – 12:00 PM | RM: Canal C
Addressing differences and requirements for successful
delivery in other countries is the focus of this workshop.
The elements of addresses, their length and placement
around the world vary greatly, and this workshop covers
the differences, the proper formats, and particular space
32
requirements for successful delivery. Bring your questions
with you to the Forum and we’ll answer them within the
workshop.
TUNE IN TO SUCCESS
Monday, Period 7 | 11:00 AM – 12:00 PM | RM: Bayou C
In today’s mail center environment, managers face daunting challenges – multiple areas of responsibility, disruptive
technologies, and changes in the USPS operations and
regulations. The talents and skills that got you where you
are today may not be enough to bring you to the next level.
Attend this two-part workshop and hear from the leading
speakers in the industry. In Part One, learn how to effec-
tively navigate the USPS organization and regulations,
networking and industry organizations, and mail center
management. In Part Two, you’ll learn mail center management trends and technology, as well as additional focus on
Management 101 and professional development.
Patrick Ring, Associate Director Mail Services
Boston University
Marketing, Design, Sales and Operations: Can
They All Work Together as a Team?
Monday, Period 7 | 11:00 AM – 12:00 PM | RM: Bayou B
Learn how marketing, design, sales and operations in any
organization can work together, and in fact, must work
together. They are all essential and should be respected.
Often their relationships are “strained” and to avoid these
issues we must understand their perspectives, respect
their opinions and efforts and, in the end, come together to
do what is best for the organization and their clients. How
do we achieve this? Come to the workshop and learn how!
Mark Rheaume, National Postal Affairs Director and
Partnership Liaison Officer
AccuZIP, Inc.
insights gained from deploying the program in the Northern Virginia and New York areas. In addition, the USPS
will discuss the various options for mailers and service
providers to participate in the program.
Bob Dixon, Director, Product Technology Innovation
US Postal Service
Simplifying the Commercial Mailing Experience
Learn first-hand how the USPS continues to transform and
simplify the commercial mailer’s experience. This informative session will provide mailers with an inside look at
how the USPS is modernizing the mail entry, verification,
payment and induction processes. Learn how the Postal
Service is enhancing the customer experience by delivering first-contact solutions through the Premier Business
Mail Entry Unit initiative and providing mailers with easy
access to important information with the creation of the
“Publication for Streamlined Mail Entry.” Mailers will also
learn about enhancements to programs such as electronic
Verification System, eInduction and Seamless Acceptance,
Payment Modernization and how Full-Service intelligence
sets the stage for streamlining the acceptance and induction processes.
PCC Membership Boot Camp
Pritha Mehra, Vice President, Mail Entry and Payment
Technology
US Postal Service
Your PCC needs you…. Enlist now! We will be providing
you with five key initiatives plus a “bonus tip” on PCC
Membership for both small and large market PCCs. In
this session, we’ll show you how you can use relevant
education topics, marketing, organization and teamwork to
maintain and build a solid membership foundation. You will
also get a chance to ask PCC experts how they sustain
and grow membership, manage their PCC membership
database, attract first-timers and much more. You will not
want to miss your chance to be a part of this dynamic and
hands-on boot camp…and a chance to earn your Membership stripe!
Sponsored by: Click2Mail.com
Monday, Period 7 | 11:00 AM – 12:30 PM | RM: Canal E
Informed Delivery Update and Future Plans
Monday, Period 7 | 11:00 AM – 12:00 PM | RM: Bayou E
The USPS will provide an overview and update on its newest online offering: Informed Delivery. The discussion will
review current and planned features, as well as statistics
collected during the first three months of operation. The
USPS will review direct consumer feedback, along with
Ensuring Document Integrity for Transactional
and Information-Based Mailing
Mail Operations
Monday, Period 8 | 1:30 PM – 2:30 PM | RM: Bayou A
Businesses rely on transactional and information-based
communications – like bills, statements and notices – to
collect payments from customers and meet regulatory requirements. Companies spend billions of dollars each year
to protect their electronic data, but often overlook their
physical communications, risking exposure of personal and
confidential client data. Don’t let your company be the next
headline. Ensuring the integrity of your transactional and
information-based mailings not only meets your compliance needs, it protects your brand, guards the privacy
of your customers’ data and enhances your customer
experience.
Linda Kish, Director Mail Center Solutions
Pitney Bowes, Inc.
33
One Size Does Not Fit All!
Mail Operations
Monday, Period 8 | 1:30 PM – 2:30 PM | RM: Bayou E
Based on business need, multiple groups within an organization have different requirements for IMb Tracing, but the
first step is to ingest the data and make it meaningful to
the organization. This workshop opens with an overview of
pre- and post-planning for ingesting IMb Tracing data and
matching it to internal data elements using a data warehouse. The workshop then transitions to specifics about
how each group uses the data to satisfy specific business
problems. In a case study format, each problem will be
stated by the prescribed approach and how the problem
was solved.
Darlene Wolf, Process Analyst
Progressive Corporation
Return Mail – The True Economic Impact
Monday, Period 8 | 1:30 PM – 2:30 PM | RM: Canal A
Ten years ago most mailrooms were still tracking packages
by hand. As the demands of mail centers developed, so
have the package tracking systems that help support them.
Attend this workshop to learn how Vanderbilt University
went from tracking packages by hand to implementing a
large-scale package tracking and locker system complete
with address forwarding and virtual mailboxes.
Mickey Angela
Vanderbilt University
Bruce Little, Vice President
SCLogic
Planning In-Home Delivery: Using Data to
Manage Service
Mail Operations
Monday, Period 8 | 1:30 PM – 2:30 PM | RM: Canal B
Mail Operations
Monday, Period 8 | 1:30 PM – 2:30 PM | RM: Bayou C
Undeliverable and return mail can impact an organization
in so many ways, including loss of communication with
customers, financial cost of production and/or loss of revenue. Impacts can also include delayed or unpaid invoices,
decreased response rates and regulatory compliance outcomes. In this workshop, you will learn key considerations
for database configuration, as well as address quality and
accuracy, which are direct contributors to returned mail.
There are solutions in the marketplace that are customizable for every situation, and we will examine how these
solutions can turn the drain on costs and resources into an
organizational benefit.
As mail becomes an even bigger player in multi-channel
marketing campaigns, marketers need to better predict
when their mailpiece will be in the hands of prospects and
customers. At the same time, postal operations are rapidly
evolving through initiatives such as the Operation Window
Change (OWC). How can you use existing tools to finetune your in-home date? In this workshop, you’ll learn best
practices for achieving your in-home targets and how to
leverage available data to ensure direct mail fits seamlessly
into your multi-channel strategy.
Christine Erna, Sr. Postal Solutions Architect
Novitex Enterprise Solutions
Bob Hedstrom
Horizontech
From Stress to Success
Monday, Period 8 | 1:30 PM – 2:30 PM | RM: Canal C
34
Leveraging Technology for the 21st Century
Mail Center
Bob Rosser, Director, Postal Affairs, Products and
Services
IWCO Direct
Kurt Ruppel, Marketing Services Manager
IWCO Direct
Putting Passion Into Your (Mail) Job
Monday, Period 8 | 1:30 PM – 2:30 PM | RM: Bayou D
Take time to explore who you are, where you are going
and how will you get there. This interactive workshop will
teach you a systematic process of self-discovery to help
control your life by examining how personality, self-fulfilling
prophecies and personal expectations impact success.
At the conclusion of the workshop, each participant will:
complete a self-scoring personality profile; develop techniques to identify the stressors of work; identify motivators
for success; create a personal vision for success.
I have the best job in the world! I work for an insurance
company and I deal in postal process! No, really, this is
how I feel about my job. Wait, you don’t feel that way about
your job? You need this workshop! Learn the power of
communication skills including: storytelling; being quotable; using humor to win an audience; using analogies to
make points and demonstrate concepts; being different
and passionate for your work. Be prepared to hear why
some of the old adages aren’t all they seem to be. Most importantly, learn why you have the best job in the world too!
Omega Consultants
David Marinelli, Process Consultant
Progressive Insurance
TUNE IN TO SUCCESS
The Digital Trinity
campaign management to optimize the relevance of direct
mail; The rise of QR code usage that reconnects mail to a
digital experience; Intelligent Mail Barcode Reporting.
Social media, mobility and data analytics are what
award-winning author Chris Surdak calls the “Digital
Trinity.” This trinity has transformed how we interact with
the world and what we expect from it. In this workshop,
you’ll learn the six most significant impacts of these trends
and how the digital trinity is driving change in businesses
today. Plus, you’ll learn how to capitalize on digital trends
in today’s idea economy.
Lewis Gersh, Founder, Chairman and CEO
PebblePost
Monday, Period 8 | 1:30 PM – 2:30 PM | RM: Bayou B
David Mastervich, Client Principal
Hewlett Packard Enterprise
Irresistible Mail: Where Paper and Pixels
Converge
We live in an era of sweeping technology growth and
change. Great opportunities emerge for those who adapt
and make smart use of new capabilities. Mail is also evolving, allowing mailers and marketers to leverage the unique
value of mail as a tactile medium and create new and
powerful experiences by seamlessly connecting mail withdigital content to help drive engagement and response.
Join Gary Reblin, Vice President of New Products and
Innovations, as he showcases some of the truly Irresistible
Mail that the industry has produced in the last year, and
vote for your favorites! Learn about the Irresistible and
exciting new technologies for 2016 that leverage the value
of the physical mailpiece, and catapult engagement levels
to new heights by layering in coordinated digital tools and
experiences. You’ll gain insights into new USPS mailing
initiatives and the exciting opportunities that will continue
to drive Irresistible Mail experiences into the future!
Irresistible Technology in 2016 USPS
Mailing Promotions
If you’re planning to attend Gary Reblin’s session
“Irresistible Mail: Where Paper and Pixels Converge,” then
make this workshop your next stop! Learn more about
the innovations and new technology the USPS is incorporating into this year’s Mailing Promotions. This year we
are pleased to extend the pairing of a physical mailpiece
to new digital experiences including evolving QR code
capabilities, a breadth of Video-in-Print technology, beacon
technology, and even social platform “buy now” mobile
shopping. And as the print industry continues to innovate
around creative substrates, print materials and print production capabilities, we are pleased to highlight the range
of innovations that can be cleverly applied to produce
Irresistible mailpieces that demand attention and produce
results.
Tim Fox, Executive Director, Custom Products
Quad Graphics
David A. Schwartz, Vice President of Sales, Digital
Commerce Solutions
Pitney Bowes Inc.
Victoria K. Stephen, Director, Mailing Services USPS
New Products and Innovations
US Postal Service
Coakley Workman, Manager, Mail Innovations USPS
New Products and Innovations
US Postal Service
Gary Reblin, Vice President, New Products
and Innovations
US Postal Service
Making the World a Marketplace
Sponsored by: Northrop Grumman Corporation
The USPS is developing and piloting new solutions
focused on reducing barriers to global eCommerce, enabling the world to buy from the US. Attend this workshop
to learn about the concepts we are exploring and discuss
how your business may benefit from these new ideas or
how your business and your solutions may help us to drive
cross-border shipping innovation even further!
Direct Mail: Why It’s About to Enter the
Programmatic Era
Neither rain, nor sleet, nor technological disruption will
interfere with the mail. Direct mail continues to be the most
direct pipeline to the consumer. Direct mail is at the beginning of a renaissance with the application of new data and
technology that will transform its value. This workshop will
highlight technologies while pointing out the current obstacles and opportunities: Targeting and printing technology
that allows for immediate production of personalized catalogs and postcards; The rise of real-time ad serving and
Nick Coleman, Global eCommerce Development Dir.
US Postal Service
Franca Davis, Manager International Strategy and
Business Development
US Postal Service
35
Are You Listening? How to Avoid
Communication Blunders
eCommerce Businesses Are Like Snowflakes,
No Two Are Alike
Do you feel like the important things you say fall on deaf
ears? You are not alone! Whether we are talking with a
customer, emailing a prospective client or having lunch with
a co-worker, communication becomes the most important
thing we do each day, so make it count! We all know it is
essential to get our message across in order to get our
work done, but we also know sometimes it’s not as easy as
it sounds! Politics, incompatible personalities and red tape
often inhibit our ability to say what we mean and mean what
we say. Attend this workshop and learn to avoid common
mistakes and everyday communication blunders in future
conversations on the job.
There are as many approaches to running an eCommerce
business as there are eCommerce businesses. Each one
is unique with its own special personality, challenges and
needs. Listen to this panel of successful eCommerce business experts as they discuss the fulfillment challenges they
faced in starting and growing their businesses. The panel
will focus on why and how they use the USPS and how
the USPS supports their ever-changing business needs.
Gina Greco, Manager Data Services
C.TRAC
Hardwiring Reliability
Aiming for high quality and reliability in your operations?
Getting there is not as easy as it seems. In this workshop,
find out how organizations in high-risk industries and complex environments like aviation, forestry and healthcare have
implemented best practices and processes designed to
ensure zero errors – resulting in a culture where safety and
compliance are hardwired. Learn how being mindful, having
a commitment to excellence and relevant measures can
energize your activities and practices around quality and
reliability.
Staying Alive! Surviving and Preparing for the
Worst-Case Scenario
Monday, Period 9 | 2:45 PM – 3:45 PM | RM: Canal E
In today’s world, having a plan to stay safe at home and at
work are necessary. The Postal Service Inspection Service
is prepared to give you pointers and tips on how to protect
your mailroom from a variety of threats. Surviving and preparing for worst-case scenarios, implementing strategies to
protect yourself and your co-workers and having communication plans that are shared with your employees ahead
of time are all elements of the precautions that today’s
mailers need to have in place.
Guy Cottrell, Chief Postal Inspector
Effective Brand Marketing
Julie Teahan, Principal
Mail Center Operations – Gateway to Company
Communications
How does a brand that is over 240 years old continue
to stay relevant? By developing innovative products and
solutions for its customers, the USPS has done just that.
In this workshop, discover how USPS is creating products
that bridge the digital and direct mail worlds, the marketing
support they’ve put behind this successful endeavor, and
how they’ve been able to grow their brand from it.
A mail center operation has, is, and will always be the
gateway to any company’s successful communications
plan. This includes internal and external communications,
mailpiece designs, postage allocations and workflow
efficiencies. It is also a starting point for any and all departments when it comes to generating communications
and correspondence dealing with your company’s overall
communication strategy, strategic business plan and financial stability. This workshop will help you establish the mail
center in becoming or expanding the gateway for communication throughout your organization. Examples and open
discussions will demonstrate the need for solid communications that a professional mail center must provide.
Chris Kula, Manager Mailing Operations
Ruffalo Noel Levitz
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Amine Khechfe, Co-Founder and General Manager
Endicia
TUNE IN TO SUCCESS
Christopher Karpenko, A/Executive Director
Brand Marketing
US Postal Service
Michael J. Knopf, SVP, Client Business Partner
UM
Engaging Mail and the Generations
Today, there are five generations with purchasing power.
Each one has its own personality, perception, and spend-
ing capability, as well as different views and engagement
with mail. While some think mail is out, statistics show
physical mail drives higher response rates than digital
methods. In this workshop, you will learn what makes mail
important to each generation, and you’ll understand the
differences between each generation and how to tailor
your mail to drive improved responses. In the end, you’ll
discover how your mail can entice, not just suffice, for
engaging the generations.
Alison Hall, Director of Client Services, Direct
Mail Solutions
Shawn P. Lang, Manager Postal Relations
DST Mailing Services, Inc
Business Customer Gateway – Your Access to
Intelligent Mail Products and Services
Mail Operations
Monday, Period 10 | 4:00 PM – 5:00 PM | RM: Canal A
The Business Customer Gateway (BCG) provides the
necessary tools to monitor, track and manage your mailing
and shipping activities. This workshop highlights features
in the BCG that are especially useful to Full-Service mailers. Features include links to submit electronic documentation, access to reports providing feedback on mailings,
how to access Mail Quality reports, and where to find
information on incentives and promotions. This workshop
will also cover how to register as a mail owner or mail
service provider, and the differences between the two
account types.
Carlos Cruz, HQ/MEPT, BMS Analyst
US Postal Service
Continuity and Recovery Planning for Critical
Mail Applications
Mail Operations
Fines, cash flow and compliance issues are just some of
the complications that arise from not mailing your critical
communications to your customers. How prepared are
you for a business disruption to hit your print/mail facility? Healthcare, insurance, financial, utility and government mailers are putting their businesses at risk without
a well-planned, tested and executable continuity and
recovery plan. We will examine the trends, requirements
and options for ensuring that your company’s critical mail
continues to flow – no matter what. Data security, recovery
facility requirements and a review of critical methods to
incorporate into your recovery plan will be reviewed.
Christine Burke, Director, Sales and Marketing
Mail-Gard (A Division of IWCO Direct)
Your Software is Talking – Are You Listening?
Mail Operations
Software is an integral part of your mailing operation. Its
criticality in ensuring complete, correct, and current addresses as well as optimal sortation of the mail are essential
if you want to achieve maximum postage discounts. Making
every mailpiece count means not only leveraging the latest
in postal software, but also leveraging software return
codes that all software products provide. In this session,
learn how CASS™ and PAVE™ certified software solutions
are providing essential clues to you that can help you:
Achieve greater postage workshare discounts; Ensure
timely, predictable, and ultimate delivery of the mail;
Optimize your overall mail preparation workflow.
Chris Lien, President
BCC Software
Jim Wilson, Manager, Address Management
US Postal Service
PCC Policy Administration Boot Camp
Monday, Period 10 | 4:00 PM – 5:30 PM | RM: Canal E
Does your PCC need some pushing, pulling and heavy
lifting activities to climb high? Then don’t miss this boot
camp as they show you new ways to remain compliant and
achieve your PCC goals! This action-paced session will
share how to navigate the twists and turns and successfully
complete your mission. It will explore how to turn a “no” into
a “yes” and gain and retain high functional executive board
members. Attendees will examine the top policy questions
and answers and have an opportunity to join in the discussions. Find out how to locate and use resources to help
your PCCs thrive. Don’t miss this session if you want to
hear how a new “Yes We Can” attitude is taking shape!
Global 101: Back to Basics!
Ever thought about expanding your business beyond US
borders? In this workshop, find out where to begin, how
to target, what you need to know and what features and
benefits will best meet your customers’ needs. Learn
why the USPS should be part of your outbound shipping
options to maximize your profits and give your customers
the service they want. Plus, find out how the USPS stacks
up against the competition on billing, pricing, and services
choices. Having knowledge about these options will allow
your business the opportunities to increase sales and revenue! Now’s the time to expand your business beyond US
borders.
Violette Jacobson, Manager, Alliance Integration
and Support
US Postal Service
Mark Schoeman, CEO
The Colography Group, Inc
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Reply Mail Initiatives: Learn How to Streamline
Your Business Reply Mail
Mail Operations
Learn about the Intelligent Mail barcode Accounting
(IMbA) system designed to automate counting and
invoicing processes for qualified Business Reply mailpieces. This workshop will also discuss the Automated
Business Reply Mail Tool (ABRM), which is a web-based,
self-service tool created to assist Reply Mail customers to
produce domestic Courtesy Reply Mail, Business Reply
Mail and Qualified Business Reply Mail.
Meg Ballard, Senior Business Systems Analyst
US Postal Service
James Duffey, Program Manager, Business
Mailer Support
US Postal Service
Value-Added Products and Services
RM: Governor’s Ballroom B
Networking with a purpose! Sit down with your colleagues
in small groups to learn and share innovative ideas providing invaluable takeaways you can put to immediate use.
Attendees will not need to pre-register and can select their
table topic upon arrival. Tables will be filled on a first-come
first-served basis with a chance to attend multiple tables.
Important and timely topics are chosen by industry and
postal leaders who anchor the discussion and there is
something for everyone as follows:
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In an age in which technology allows people to access
information in seconds, customers expect businesses and
government agencies to provide value-added conveniences. The USPS offers a number of such services that make
shipping and receiving packages easier for businesses
and consumers alike. Discover the intrinsic value of shipping conveniences such as Premium Forwarding Service
Commercial, Package Intercept, Hold For Pickup, which
allow business customers to consolidate and forward
their mail in bulk, intercept mailed packages for rerouting
to new addresses or ask that their shipments be held at a
Post Office until they can pick them up. Attendees will also
learn more about Delivery Instructions and how to order
and receive Expedited Packaging Supplies in one to two
business days.
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Derek Hatten, A/Manager, Shipping Solutions
US Postal Service
Suzanne Newman, Sr. Product Development Specialist
US Postal Service
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Peer-to-Peer Roundtables
TUNE IN TO SUCCESS
Periodicals
Mail Acceptance (Seamless Acceptance, Mailer
Scorecard)
CPUs and CARS on University Campuses
IMpb / Visibility / Tracking for Colleges & Universities
Customs Efficiency for Customer Satisfaction & Cost
Containment
Student Mail Addressing & Mail Forwarding
Healthcare / UAA Best Practices (Government &
Industry)
Government (Federal Mail Policy & Leadership)
eVS / IMpb
FAST & eInduction
Full Service / Move Update
Addressing Hygiene & Software
Election Mail
Political Mail
Mining Postal Resources on the Internet
Sustainability
IRRESISTIBLE MAIL
2016 USPS Mailing Promotions
Nonprofits
Shipping Technology & Software / Package Services
Sponsored by:
More than just logistics… we’re music to your ears!
FlexiSHIP
CoMAIL
CoPAL
International Mail
Warehouse Options
Cost-effectively
meet delivery
goals through
consolidation, direct,
less-than-truckload
and expedited.
Lower postage by
combining magazines
and catalogs in to a
single mail stream.
Sort trays onto
shared pallets for
lower costs, even for
mailings too small to
make a pallet.
Meet deadlines and
budgets with direct
entry in multiple
countries.
Secure storage
with after hour
access, plus access
to an extensive
transportation
network.
Make Fairrington your next play!
Contact us for a free consultation and experience
the power of Fairrington’s full-impact logistics!
Make an appointment at the NPF! Call or text us at: (331) 201-9527
IMPACT
www.fairrington.com | 553 S Joliet Road, Bollingbrook, IL 60440-3631 | (630) 783-9200
Tuesday NPF Workshops | March 22, 2016
Political and Election Mail
Mail Operations
Tuesday, Period 11 | 11:00 AM – 12:00 PM | RM: Bayou D
This workshop will focus on the USPS operations readiness
for the political mailing season. We will focus on the USPS’
overall operations and mail processing strategies and service
performance commitment regarding political and election
mail, our absentee ballots and military and overseas commitment, our outreach to state and local election boards and our
internal political/election mail compliance and communications
strategies.
Isaac Cronkhite, Manager, Processing Operations
US Postal Service
Your Return on Investment Is in the Mail
Tuesday, Period 11 | 11:00 AM – 12:00 PM | RM: Bayou A
With technology playing a key role in people’s lives, mail can
counterbalance the technical side. This workshop will discuss
data as the foundation of an integrated marketing campaign
and how direct mail is the catalyst to engagement. We’ll also
discuss the share of media channels by sector, the role of
direct mail and how it can influence consumer action. Plus,
we’ll cover the following: How to make mail more effective
by eliminating UAA mail; IMb Tracing – how to leverage data
to increase marketing intelligence; Review trans-promotional
opportunities and value; Discuss Business Reply Mail – Benefits and Tracking; Review tools offered by the USPS – ROI
Calculator, marketing IMPACT calculator, alternate postage
and promotions.
Stephen Grech, Senior Direct Marketing Executive
Major Accounts
US Postal Service
Lucie Jameson, Assistant Director, Direct Mail Marketing
Programs Consumer Markets
The Hartford Financial Services Group
Hot Topics in Addressing – An Industry
Perspective
Mail Operations
Tuesday, Period 11 | 11:00 AM – 12:00 PM | RM: Bayou C
From new ways to cleanse your addresses to refined standards (and invoices) for Move Update requirements, address
quality is never a static topic. In this workshop, we’ll review
some of the most noteworthy changes, hottest topics and
biggest controversies over the last year. Get a sneak peek into
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TUNE IN TO SUCCESS
the addressing group for MTAC, and bring your challenges
for discussion.
Kim Mauch, Senior Product Manager
Satori Software
Mailing at Eligible Nonprofit Standard
Mail Prices
Mail Operations
Tuesday, Period 11 | 11:00 AM – 12:00 PM | RM: Canal B
This workshop will focus on understanding the mailing
standards that will qualify mailpieces for eligibility to mail at
the Nonprofit Standard Mail Prices.
Beverly A. Moore, Manager National Customer Rulings
US Postal Service
Chuck Tricamo, Manager, Pricing and Classification
Service Center
US Postal Service
Who Protects Your Mail? Postal Inspectors
– The USPS’ Best-Kept Secret
Mail Operations
Tuesday, Period 11 | 11:00 AM – 12:00 PM | RM: Bayou E
In this workshop, you’ll learn about physical security issues
and the risk level associated with your mailing operation, the
roles and responsibilities of mail center employees, and how
internal theft can cost a small business up to five percent
of its annual revenues. Reducing these losses, even by a
small amount, can significantly impact your profits. The odds
of being targeted for mail bomb, hazardous material or a
biological attack are remote. But Postal Inspectors will offer
a proven plan of response for your business. Learn from the
experts to quickly identify potential hazards in the mail, keep
employees safe and minimize hazards.
Teresa Thome, Deputy Chief Inspector, Eastern
Field Operations
Gregory Campbell, Deputy Chief Inspector, Western
Field Operations
PCC Communication Boot Camp
Tuesday, Period 11 | 11:00 AM – 12:30 PM | RM: Canal E
Strap on your boots, put on your camouflage, roll up your
sleeves and join us on this strategic communication mission.
This session will share tips and tricks to collaborate with
Education and Membership committees, and leverage the
tools and templates to turning checklists into effective mar-
keting and communication plans. Hear how award-winning
PCCs seized opportunities and secured the silver, bronze
or gold awards with a robust leadership submission. Learn
how to incorporate new tools and methods to attract PCC
members, leverage PCC brand and take your communication plan to the next level. Our drill instructors will have
you walking the walk and talking the talk by the end of this
session and leading your PCC into a successful year. So
strap on your boots and start marching!
Shipping Innovations: Navigating
Customer Options
Tuesday, Period 11 | 11:00 AM – 12:00 PM | RM: Bayou B
Attend this workshop to explore carrier shipping innovations and the impact of customer options and solutions
in the marketplace. Discover how customer demands are
evolving and how carriers are tailoring solutions to meet
these demands. Help chart the course of future shipping
enhancements to USPS services and find out what is next
on the horizon.
Karen Key, Director, Shipping Products and Services
US Postal Service
Mark Schoeman, CEO
Shipping Solutions and Simplifcation for
International Mailers
Tuesday, Period 11 | 11:00 AM – 12:00 PM | RM: Canal A
The USPS has been focused on strategies to simplify its
global products to support seamless global ecommerce
with fewer borders. Make plans to attend this session if
you are a business that wants to improve and expand your
global presence. The USPS can assist you developing an
international shipping strategy worldwide and particularly
in countries and regions of the world expecting tremendous growth
Giselle Valera, Vice President, Global Business
US Postal Service
Direct Mail for Smart Marketers – Advanced
Targeting, Budget-Friendly
Tuesday, Period 12 | 1:30 PM – 2:30 PM | RM: Bayou D
These days it’s all about data and finding the right customer. Business increases and revenue goes up. What about
the downside? Is there more to consider? In this workshop, learn about ways to improve campaign ROI when
data analysis shrinks your target audience lists. You’ll also
learn how to avoid production issues that can negatively
affect campaigns, and how mailing methods do matter and
why marketing should care! This workshop combines the
knowledge of a mailer and service provider to help you
navigate the challenges of direct mail and remain cost-effective while driving the results you are looking for.
Allison Hall, Director of Client Services, Direct
Mail Solutions
Marc Ortiz, Mailing Data Manager
Modern Postcard
Technology and Print – Tomorrow Is Here
Tuesday, Period 12 | 1:30 PM – 2:30 PM | RM: Bayou E
Technology is developing at a rapid pace and changing
many established methods of manufacturing direct mail.
The print industry is an excellent example of an area seeing
these changes and innovations. To remain competitive and
profitable, both large and small printers and mail owners
are encouraged to educate themselves on the latest developments in their industries, particularly in software and
machine features. Some recent print technology innovations to be discussed in this workshop include high-speed
digital printing on demand, three-dimensional printing,
photo spectrographic measuring and advanced UV curing
Systems/H-UV.
Rhea Friederichs, Vice President, Business Development
Wallace Carlson Printing
Hal Stratton, Market Development Manager
Komori America Corporation
Customs Efficiency for Customer Satisfaction
and Cost Containment
Tuesday, Period 12 | 1:30 PM – 2:30 PM | RM: Canal B
Best practices for international shipments use industry techniques in conjunction with USPS guidelines to
streamline workflow and improve delivery. Which industry
resources are you using to profile client needs in support
of trouble-free delivery? When your organization realized
it was shipping more potentially dutiable packages than
correspondence mail, did you implement the changes of
the top five international mailers? In this workshop, learn
the answers that will help you increase your efficiencies
and improve delivery.
Merry Law, President
WorldVu, LLC
Steve Smith, President
Base60 Consulting
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How To Profit from Your Non-Profit Mailings
How to Develop High-Performance Teams
Are you ready to see success stories that use “out of the
box” USPS products and services including EDDM? Is it
time to get some takeaways on how to increase your ROI
through better mailing list hygiene? Who doesn’t want
to identify some new opportunities to increase donations
and membership – especially when you learn more about
what Alternate Postage can do for you! Hear from industry speakers who will guide you through some often
overlooked (and not difficult to implement) ways for your
organization to save money and increase results. This fastpaced workshop will give you new ideas and resources to
take back for immediate, measurable results!
People in management roles have the power to make a
positive impact in the lives of their teams and their organizations. Learn the latest research and practical ideas to
help motivate individuals and build teams that are winners!
You’ll walk away inspired and equipped to lead your teams
to an even higher level of success. This workshop will
include explanations of: Sirota’s research on the 3 Characteristics of High-Performance Teams; AMA’s 7 Needs
that Motivate People; Bob Nelson’s Top 10 Motivators for
Workers; 20 Ways to Retain Your Best Employees; the
12-Question “Measuring Stick” and more practical tools!
Mail Operations
Tuesday, Period 12 | 1:30 PM – 2:30 PM | RM: Canal A
Ellie Alexander, Director, Wealth Management Sales
DST Retirement Solutions
Kim Waltz, Vice President, Customer Relations Postal
Affairs
Cathedral Corporation
Mentoring: Applying Learned Experience to
Daily Business Life
Tuesday, Period 12 | 1:30 PM – 2:30 PM | RM: Bayou B
The old rules of management and supervision simply do
not work with today’s complex workforce. That’s why the
most effective leaders in America now rely on the power
of mentoring and coaching to increase personal and team
effectiveness. Learn how your legacy of talent, passion,
purpose and experience can be passed on to a new
generation of workers; listen to entertaining stories of and
about successful coaches and lead yourself and others to
discover the world of peak performance.
Omega Consultants
RIBBS – What is a Bulletin Board?
Tuesday, Period 12 | 1:30 PM – 2:30 PM | RM: Bayou C
Ever use the Rapid Information Bulletin Board System
(RIBBS)? It’s a platform anyone tied to mail must experience. RIBBS has some of the most important information
you’ll ever need. Have you used it and been frustrated by
the experience? Let us show you how easy it can be to
maneuver and take advantage of all it has to offer.
Christopher Karpenko, A/Executive Director Brand
US Postal Service
Tuesday, Period 12 | 1:30 PM – 2:30 PM | RM: Canal E
Wes Friesen, Manager, Billing Credit and Payments
Portland General Electric
Ship-From-Store as Part of an Omni-channel
Fulfillment Strategy
Tuesday, Period 12 | 1:30 PM – 2:30 PM | RM: Bayou A
One of the hottest trends in shipping and logistics, ShipFrom-Store offers competitive advantages to online retailers with brick-and-mortar outlets. Properly implemented
as part of an omni-channel fulfillment strategy, Ship-From–
Store can decrease shipping time and cost as well as
optimize inventory utilization… but it comes with challenges. This workshop will examine the advantages and impact
of implementing a Ship-From-Store strategy as well as the
innovative products and technology USPS offers to help
you fully realize the benefits of a Ship-From-Store program.
Peter Klausner, Manager, Technical Solutions
US Postal Service
Data Insights and Analytics: An Informed
Approach to Mail and Package Visibility
Tuesday, Period 12 | 1:30 PM – 2:30 PM
The mailing industry is being transformed by a wave of innovation and information. The USPS has blended the power of these initiatives and has visibility into the mail in a way
that can transform how you work with your customers. This
session will spend time reviewing the type of data available through use of the IMpb and the IMb and how this
information now provides insights into customer behavior.
Informed visibility is a game changer for the industry and
if you want insights into mail inventory, real-time service
performance diagnostics and how the USPS is revolutionizing the art of the possible into reality, this session is a
must-attend for you.
Robert Cintron, Vice President, Enterprise Analytics
US Postal Service
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Exploring the Power of Mail Visibility
The USPS is entering a new world where access to
real-time information is changing the way we do business
and helping us to better meet the mailing industry’s visibility needs. New technologies enhance the way we collect
information, store and report data, and provide end-to-end
visibility for the mail. We are leveraging technology to
increase mail visibility and identify service gaps, leading to
improved service performance and reliability, and providing
greater customer insights and value to the mailing industry.
Join us as we explore the latest enhancements in scanning
and reporting through Informed Visibility. Experience the
power of IV!
Steve Dearing, A/Director, Corporate Reporting
US Postal Service
Five Gems Hiding in Your Customer Data
How can you maximize the ROI of your next marketing
campaign with the data that you already have? This workshop will provide visibility into your mailing, drive decision
making in timely ways, reduce waste and increase response rates with widespread information gathering.
Chris Lien, President
BCC Software
Sponsored by: BCC Software
Top 10 Addressing Stats and How They Impact
Your Business
Mail Operations
The quality and characteristics of your name and address
information impacts more than just your qualification for discounts. Reviewing and monitoring key stats can alert you to
which operations have issues and if they are getting better
or worse. They also give you insights into the type of clients
you have, as well as your risk levels for industry-specific
compliance and potential fraud. In this workshop, we will review some of the available addressing stats and the impact
they can have on your business – not just your mail.
Adam Collinson, Director of Research & Development
GrayHair Software
Boot Camp for Mail Center Managers Part 2
In today’s mail center environment, managers face daunting
challenges – multiple areas of responsibility, disruptive technologies, and changes in the USPS operations and regulations. The talents and skills that got you where you are today may not be enough to bring you to the next level. Attend
this two-part workshop and hear from the leading speakers
in the industry. In Part One, learn how to effectively navigate
the USPS organization and regulations, networking and
industry organizations, and mail center management. In Part
Two, you’ll learn mail center management trends and technology as well as additional focus on Management 101 and
professional development.
Relevant and Targeted Personalization – The
Answer is in the Data!
Boston University
Whether applying personalization in print, email or PURLs,
the value of personalization continues to grow. What
captured your reader’s attention last year may not be as
effective this year. Organizations need to mine the data
from customer records, merge it with census data, and
link it to multiple digital assets based on the personality
of their customer. The reality is, to compete in today’s
market, more sophisticated personalization strategies are
required. In this workshop, discover what personalization
strategies are being implemented and how to make use of
the massive amounts of data that are now being collected
every day.
Emergency! Emergency! Are You Prepared?
Mail Operations
John Leininger, Professor
Clemson University
Mail Operations
Disaster can strike at any time. From losing your network
to a catastrophic event, your mail center should have a
contingency plan in place to respond to and quickly recover
from any unexpected event. A contingency plan serves as a
step-by-step guide that anyone can follow should your mail
center suffer a partial or total loss of services. This workshop will provide you with all the tools you need to create
an effective plan.
David Nelson, Manager, University Mail & Courier Services
University of Rochester
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Turning Change into a Competitive Advantage
Twenty years of evolution has forever altered the course of
retail, including the rapidly accelerating pace of change. Retail is now in the “Age of Disruption.” What are the changing
expectations of tomorrow’s consumer? What are the core
capabilities needed both to compete and win in the future?
And lastly, how will technology reshape organizations from
consumer to retailer/service provider? In this workshop, you
will learn about techniques to anticipate, understand, and react to the inevitable hard forces destined to further reshape
industries, both domestically and globally. In addition, you’ll
learn about the ways organizations are planning to both manage and embrace disruption for a competitive advantage.
Robert Reisner, Director
Shipping Market Selfie: A Snapshot of Today’s
Shipper
Shipping and Packaging
Learn what shippers are saying about their carriers in the
search for a perfect match. A review of research conducted
to find out the current level of carrier satisfaction and a snapshot of the competition will be explored.
Mark Schoeman, CEO
Connecting Paper to Pixel — How Mail and
Digital Meet in the Real World
In today’s ever-changing marketing landscape, it is becoming harder to capture the attention of today’s customers.
Brands must take advantage of all channels of communication and leverage insights, innovation, content and more in
order to establish unique connections with their consumers.
Come see this panel of leading brands who have used innovation around mail. These companies see mail as an integral
part of their business, helping them build an overall brand
marketing strategy. Moderated by the Postal Service, the
focus includes how digital, technology and data play a role in
these brands’ successes. This is a chance to hear firsthand
the thought leadership of those using an integrated strategy.
Explore and see how these examples can provide thought
starters for your own organization.
Christopher Karpenko, A/Executive Director
Brand Marketing
US Postal Service
Jaimi Yero Nielson, VP, Group Account Director
MRM/McCANN
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Navigating Periodicals for Smooth Sailing
Mail Operations
This compelling workshop will provide attendees a vast
overview of periodicals. Starting with the initial application
process, through the tedious maintaining of subscriber
records, the panel will focus on the most important elements to complying and upholding the periodical status.
Attendees will see practical examples of how publishers
are using some of the recent standard changes in the
design of their magazines. A must-attend workshop for any
periodicals mailer.
Erv Drewek, Manager of Postal Affairs
Graphic Communications
Brian Schmitt, Director of Logistics
Hearst Magazines
First-Class Mailers – Visibility Tools You Need
to Succeed in a Regulated Environment
Mail Operations
For many transactional First-Class mailers, the costs
and challenges of dealing with compliance requirements are significant. This is especially true in highly-regulated industries including healthcare, insurance and finance. Many mailers are not aware of the
benefits of USPS services. The use of Intelligent Mail
allows mailers to meet regulatory requirements, provide accurate accountability of each mailpiece, and
reduce the overall cost of compliance. In this workshop, learn about Intelligent Mail and the many USPS
tools that are available today, and which industries
are likely to benefit the most.
Judy Kalus, Product Specialist
Pitney Bowes, Inc.
Tray-Based Co-Palletization
Mail Operations
Find out how to lower your postage costs while improving
delivery service through Tray-based co-palletization or
“Co-Tray” mailing. During this workshop you will learn how
to bypass a number of postal processing steps to receive
more consistent and timely delivery of your mail, and the
postage discounts that come from co-palletizing.
Brad Lammers, Business Mailer Support Analyst
US Postal Service
Lloyd Moss, VP Premier Client Solutions
WindowBook, Inc
Understanding HIPAA/HITECH as a Mail
Service Provider
Mail Operations
With the changes to HIPAA/HITECH Omnibus Final
Rule of 2013, Health and Human Services (HHS)
clarified their definition of a Business Associate (BA).
This final rule marked the most sweeping changes to
the HIPAA since it was first implemented in 2003.
Under these new requirements, entities that receive
protected health information (PHI) – like a vendor,
contractor or subcontractor – must comply with the
administrative, physical, and technical safeguards for
electronic PHI under the HIPAA Security Rule in the
same manner as a covered entity (CE). Additionally,
BAs are now subject to civil and criminal penalties.
Are you at risk?
Robert Grant, Co-Founder and Chief Strategy Officer
Compliancy Group, LLC
Karla Humphrey, Business Service Coordinator
Click2Mail
Federal Mail Management: Policies, Regulation
Solutions and Performance Measurements
workshop, where you’ll learn existing and future solutions
that could help solve many of the issues shippers
face today.
Harry Whitehouse, Co-Founder and CTO
Endicia
Seamless Customer Engagement through
Digital Variable Printing and Email Integration
One-to-one marketing is driven by relevant content such
as imagery, offers, cadence and channel preference. As
we enter the age of marketing to Baby Boomers, GenXers and Millennials, now more than ever marketers need
to take advantage of the successful response rates that
digital variable printing delivers (37%), and the increased
integration of print with email (25%). This workshop will
help marketers learn how to effectively leverage trigger
information directly to digital variable printing and email
communications.
Robert Ellis, Manager, Business Alliance
US Postal Service
Joe Holleman, Manager, Marketing Strategy
Precision Dialogue
Learn what you need to know about federal mail
management regulations and agency mail manager
responsibilities. This workshop addresses the development, implementation and evaluation of agency
mail policies. We’ll also discuss mail security, financial and reporting requirements as well as performance measurement and other mail management
issues. This workshop is a must for all federal agency
mail managers.
Cynthia Patterson, Program Manager Mail
Management Policy
GSA
Case Studies of Unique Solutions for
Package Shippers
Have you ever had packages rejected at the USPS induction point because your postmarks are “stale”? Do you
ever worry about unused shipping labels being properly
refunded? Do you need to delay an electronic manifest
until you are ready to induct the entire job? Do you have a
single postage account, which is shared by multiple locations? Would the complete elimination of label “refunds”
help your business? If so, you won’t want to miss this
45
Wednesday NPF Workshops | March 23, 2016
Going Omni-channel?
Finding the Right Mix
Wednesday, Period 15 | 8:00 AM – 9:00 AM | RM: Bayou C
Shifts in technology, mobility and information have fueled
this growing challenge of meeting customer demands. How
can you take your communication omni-channel to meet this
challenge without breaking the bank on all new systems and
processes? Learn how to unlock the data in your legacy
systems to enhance the impact of your communications by
enabling physical, digital and hybrid communications.
David Bilodeau, Manager Product Development
and Marketing
Pitney Bowes, Inc.
Intelligent Mail package barcode (IMpb) Visibility
With a Purpose
Wednesday, Period 15 | 8:00 AM – 9:00 AM | RM: Bayou E
Learn how tracking your packages throughout the USPS
network from inception to final destination increases your
customer’s satisfaction. Everything you need to know about
the next generation tracking barcode, its quality requirements,
and the critical bridge between physical packages and digital
information required to enable world-class services.
Juliaann Hess, Manager, Mail and Package
Information Systems
US Postal Service
Mailers: Are You Ready for the Cloud?
Mail Operations
Wednesday, Period 15 | 8:00 AM – 9:00 AM | RM: Bayou B
As the mailing industry evolves and new technologies
become available, mailers need to evaluate and determine
how best to utilize new tools and solutions. Cloud-based?
Software-as-a-service? What do they mean? Are they the
same? Commonplace solutions and terms are now beginning
to move into the mailing space. Imagine not buying expensive
hardware on a regular basis or managing individual software
licenses. How does that affect your workforce, your bottom
line and your day-to-day workflow? Attend this workshop and
walk away understanding how the inevitable movement from
applications to cloud-based solutions can positively impact
your business.
Scott Eganhouse, Vice President
TEC Mailing Solutions, LLC
Scott Nolton, Production Manager
PB Presort Services
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TUNE IN TO SUCCESS
Canadian Mail Changes: What You Need
to Know
Mail Operations
Wednesday, Period 15 | 8:00 AM – 9:00 AM | RM: Canal B
The Canadian market has always been important to US
retailers and it continues to grow. Mail is a significant part
of the marketing mix, including Addressed Admail, Unaddressed Admail and Publications Mail. However, the Canadian mailing industry has undergone significant changes
recently as a result of several initiatives by Canada Post
Corporation. This workshop will update mailers currently
accessing the Canadian market and will provide important
information to those looking to enter the market. From product simplification, phase-outs and a revamping of the NCOA
process, this workshop is a must for mailers entering jobs
directly into Canadian depots.
Kristi Kanitz, General Manager
Flagship Software, Ltd.
Sponsored by: Flagship Software Ltd.
Package Pickup Options
Wednesday, Period 15 | 8:00 AM – 9:00 AM | RM: Bayou A
The fast pace of life often means that there just isn’t time
to make it to a Post Office to drop off a return package.
Customers with USPS.com accounts can bypass this step
entirely by scheduling a package pickup by a USPS Carrier
during regular delivery times from a home or office. This service is free, unless customers schedule a Pickup on Demand
during a specific two-hour window and schedule either on
a recurring basis or weekly. Customers also have the option
for four other pickup options from USPS for Collection Service or No Fee Pickup.
Michael A. Donlon, Manager, Operations Integration
US Postal Service
Derek F. Hatten, A/Manager, Shipping Solutions
US Postal Service
It’s Your Mail Center – What Else Can You Do?
Wednesday, Period 15 | 8:00 AM – 9:00 AM | RM: Canal A
Managing and marketing your mail center has never been
more challenging! This workshop will offer strategies and
tactics to help you think outside of the box and make your
College/University mail center the go-to place on campus.
Get real-life examples of tools that will keep costs down,
while at the same time offering more services. Hear how you
can offer more value to your customers with the same or fewer
resources and get ideas on how to move your mail center to the
next level of service. Discover simple marketing techniques to
make sure your campus customers know what you have to offer
and how your mail center can meet their ever-changing needs!
Attend this lively workshop and walk away a service star!
Boston University
Betsy Shortell, Director, University Mail and
Distribution Services
Harvard University
Payment Modernization
Mail Operations
Wednesday, Period 15 | 8:00 AM – 9:00 AM | RM: Bayou D
USPS is updating its payment technology infrastructure to better serve enterprise and small business customers. This initiative
will replace current product-centric payment systems with a
single centralized payment and account management system.
Accounts will be created and managed online, eliminating the
need for hard copy forms and simplifying account setup and
management. Learn how you will be able to use a single national
account to pay for all products and services, view spending
through integrated reporting, and how multiple users can access payment information using a unique log-in credential.
Jennifer Howard, Business Systems Analyst, Principal Mail
Entry & Payment Technology
US Postal Service
John Whittington, Associate Director, Postal
Operations & Affairs
Time, Inc.
PCC Education Boot Camp
Wednesday, Period 15 | 8:00 AM – 9:30 AM | RM: Canal E
Want to climb the PCC ranks? Offering relevant and meaningful educational opportunities to PCC members is critical to a
PCC’s success. In this session, you will learn how to create a
winning yearly educational calendar and how to attract topnotch
educational speakers to keep your PCC members engaged.
PCC Leadership Award winners will be on hand to share their
educational success stories. This will be a fun and interactive
boot camp with lots of audience participation that you don’t
want to miss.
Business Reply Mail: Effectively Enhancing Your
Marketing and Business Projects
Wednesday, Period 16 | 2:00 PM – 3:00 PM | RM: Bayou C
Do you know that using Business Reply Mail can increase your
response rate by as much as 60 percent? In this workshop,
learn the ins and outs of BRM preparation from industry
experts who use Reply Mail on a daily basis. Find out how to
create your BRM using the USPS web tools and understand
the service levels of reply mail that best suit your marketing
needs. In addition, you’ll see examples of BRM best practices
and cost-savings tips.
Kathy Battin, VP Postal Affairs
Postal Source
Mike Weichers, EMCM, Founder/CEO
Alliance Printing Company
Improve Marketing ROI by Combining Mobile
Analytics with Direct Mail
Wednesday, Period 16 | 2:00 PM – 3:00 PM | RM: Bayou D
Engage current and future customers by combining the
effectiveness of direct mail with the power of mobile data.
Approximately 97 percent of Americans between the ages
of 18-49 have a mobile phone (Pew Internet Life Study), and
according to an Epsilon Channel Preference Study, 73 percent of consumers prefer direct mail. Together, these effective
channels can be a marketing game-changer. In this workshop,
you’ll learn how to utilize mobile data to segment clients by
their interests and tailor direct mail campaigns to attract
attention. Use mobility intelligence to analyze mobile behaviors
of consumers to measure and improve the precision of direct
mail campaigns.
Bruce Gresham, Vice President, Business and
Planning Strategy
Pitney Bowes, Inc.
Wayne Pethrick, Director, Innovation
Pitney Bowes, Inc.
Returns Made Simple
Wednesday, Period 16 | 2:00 PM – 3:00 PM | RM: Canal B
The USPS has made returns a priority. It is easier for customers and merchants who now receive visibility for each
shipment. The USPS has expanded its network of processing
returns facilities, increased the amount of available insurance, cut permit and account maintenance fees for qualifying
customers and many other innovations. Come find out about
these and other returns enhancements that USPS has made
to its returns portfolio in the past year.
Roger Franco, Director, Postal Services and Support
Newgistics
Karen Key, Director Shipping Products and Services
US Postal Service
Julian Thomas, Director, Product Management
Endicia
47
A New Approach to Data Integrity
Mail Operations
Wednesday, Period 16 | 2:00 PM – 3:00 PM | RM: Canal A
The largest impact to your customer communication effectiveness and budget comes from improving your customer
data quality. It impacts your ability to make the right offer
and coordinate across multiple channels. For a ten-million
piece marketing campaign at $1 per piece, just a one-percent decline in accuracy results in $100,000 in lost revenue.
Transactional mail can result in even greater losses. In this
workshop, we’ll discuss conflicts and often-hidden negative impacts. We’ll also examine USPS advanced tools and
unconventional methods to obtain the best address
data integrity.
Jeff Stangle, Vice President of Solutions
GrayHair Software, Inc
The Latest in Tracking for Colleges and
Universities
Wednesday, Period 16 | 2:00 PM – 3:00 PM | RM: Bayou A
The USPS recognizes the need to accurately reflect the
status for delivery destined for the “last mile” in a campus
environment. Through collaboration with NACUMS, a pilot
project has been undertaken that will allow scans to be updated to confirm “last mile” delivery using an electronic manifest and a web application specifically developed to support
this need. Attend this workshop to learn the latest regarding
USPS tracking and its importance for campus delivery.
Richard Boudrero, Manager, Distribution Center
Utah State University
Juliaann Hess, Manager Mail and Package
Information Systems
US Postal Service
Transitioning to Full-Service Made Easy
Mail Operations
Wednesday, Period 16 | 2:00 PM – 3:00 PM | RM: Bayou E
Simplify your mailing process by using electronic documentation to submit mailing information using Full-Service. In
this workshop, you’ll learn which submission method – Mail.
dat®, Mail.XML™ or the Postal Wizard – best fits your
mailing operation and how the USPS certified vendors can
help you easily prepare and present your mailings. Discover
how Full-Service can save you money through Annual Fee
Waiver, free Address Correction Service, participation in the
Mail Anywhere program and through Intelligent Mail barcode
tracking. You will also learn how the Full-Service platform is
48
TUNE IN TO SUCCESS
the foundation for participating in the USPS promotion and
incentive programs.
Kim Mauch, Senior Product Manager
Satori Software
CyberSafe
Wednesday, Period 16 | 2:00 PM – 3:00 PM | RM: Canal E
Every organization should actively protect its employees,
sensitive information and bottom line from internet fraud and
cyber schemes. USPS’ CISO discusses tactics for creating
an organizational culture that prioritizes cyber security. This
session will provide useful information to industry partners for
conducting business online and with the USPS.
Greg Crabb, A/Vice President, Chief Information Security
Officer and Digital Solutions
US Postal Service
eVS and Intelligent Mail package barcode: A
Seamless Solution for Package Mailers
eVS® offers package mailers an electronic solution to manage their package business. The eVS system simplifies the
entry of package mailing, and provides mailers visibility into
their mailings with piece-level details and payment information. This workshop will provide an overview of eVS account
management, benefits of eVS package entry, new IMpb
requirements and explain how easy it is to do business with
the USPS.
Vicki Bosch, Mgr. Product Payment Tech. Systems,
Service and Market Development
US Postal Service
Exploring the Next Digital Frontier: Driving
Success in All Channels
Every so often new technology comes around that changes
the landscape of an entire industry. Today’s digital print technology is having that impact on all channels, not just direct
mail. This workshop will explore how to combine cutting-edge
digital printing technologies with data, as well as personalization and multi-channel response mechanisms to make
mail more relevant and provide response rates that are out
of this world. This workshop will showcase examples of new
treatments, designs and finishes that make mail impossible
to ignore. We’ll also review what marketers must know, from
a design perspective, to make it all possible in this evolving
digital universe.
Mike Dietz, Director of Creative Service
IWCO Direct
Debora Haskel, Vice President, Marketing
IWCO Direct
Political Mail
2016 is shaping up to be huge election year. The political
landscape is intense and these campaign efforts will surpass
the more than $500 million spent in the 2012 election year,
making it a great opportunity for mail. Attend this workshop
to discover the trends, the opportunities and the insights that
can help you leverage where and how mail can play a role in
these campaign initiatives. See how increasing visibility on
mail can help you make timely business decisions and adjust
other media channels to amplify its effectiveness.
Steve Bassermann, Vice President
Powell Tate
Tim O’Brien, Marketing Specialist
US Postal Service
Demystifying UAA – Where Did it Come From?
How Can We Fix it?
Mail Operations
Wednesday, Period 17 | 3:15 PM – 4:15 PM | RM: Bayou E
This workshop will help attendees understand the common
causes of UAA mail. A basic understanding of CASS, NCOA
and improper address collection that all contribute to UAA
mail. We’ll also answer your burning questions like: What are
the hidden costs of UAA? How do they affect your company? What solutions are there to decrease costs and manage
returned/undeliverable mail?
Gary Seitz, Executive VP/CFO
C.TRAC
Jim Wilson, Manager, Address Management
US Postal Service
How Your Agency Can Reduce Mail Spend
Tight budgets mean watching expenses and managing costs.
There are multiple ways a federal, state or local government
agency can save on mail and shipping expenses. This workshop will provide attendees with a checklist of best practices
on managing mailroom costs and multiple solutions to consider in the mail marketplace.
Mail Sustainability Reporting in Today’s
Marketplace
Mail Operations
This workshop will focus on Sustainability Reporting in
today’s market. In 2014, 89% of Fortune 500 Companies
issued Annual Sustainability reports. This workshop will
help to reach an understanding of what information is
required for these reports and how the Postal Service can
assist commercial mailers with their efforts.
Thomas G. Day, Chief Sustainability Officer
US Postal Service
Tapping Into the Asian B2C Market
Wednesday, Period 17 | 3:15 PM – 4:15 PM | RM: Bayou B
Asia has the fastest-growing eCommerce market in the
world. The China market alone – with a middle class nearly
the size of the entire US Population – will become the
largest cross-border B2C market by 2020. With over 200
million consumers making cross-border purchases, the
transaction volume of imported goods purchased online
will reach over $245 billion annually. Discover how USbased online retailers are already tapping into these eager
consumers and driving new revenue channels from this
dynamic marketplace.
Doug Caldwell, Vice President, International
International Bridge, Inc.
Technologies in the Mail
Most marketers know the value of any media increases
when the receiver interacts with that media. In many cases
that interaction is hard to accomplish, but with direct mail
there are many new technologies that provide triggers in
which the receiver can quickly react. This workshop will
focus on two such technologies, Augmented Reality (AR)
and Digital Watermarking. These technologies are well
known, but do you know how to apply them? This workshop will take the mystery out of the technologies and provide step-by-step instructions on how to use them. Case
studies will also be presented to demonstrate the power of
both of these technologies.
Robert Ellis, Manager, Business Alliance
US Postal Service
David Mastervich, Client Principal
Hewlett Packard Enterprise
George Hesse, Director, Postal Compliance
Neopost
49
Tips on Managing Your Tray Tags and
Producing eDoc for PostalOne!
Mail Operations
Have you ever spent too much time looking for lost tray
tags, pulling trays at the last minute, waiting for the tags to
be printed or having to re-run the presort to produce postage statements and mailing documentation? Attendees of
this workshop will learn how they can save time, increase
efficiency and reduce postage costs – while getting their
mailings out the door faster.
Lloyd Moss, VP Premier Client
Window Book Inc.
Jeffery Peoples, CEO & Founder
Window Book Inc.
Calculating ROI and How to Sell it to
Management
The key to being successful is calculating ROI in the context of each involved group. Without buy-in from everyone
involved, you might encounter resistance to your idea. Find
out in this workshop how to calculate ROI that will get solid
buy-in from management. You will learn how to create a
defensible ROI based on metrics that make sense to each
of your internal customer groups, including but not limited to
management, information technology and the warehouse.
Mark Riffey, VP of Development
Window Book Inc.
Keeping Professionalism and Respect in Your
Mail Center
A mail center operation performs the impossible on a daily
basis. Often, poor planning from other departments become
the mail center’s emergency. How do you handle this? Do
you respond irrationally, having to apologize later or do you
take the high road and be a true professional? This workshop details appropriate responses and allows participants a
full range of interactive collaboration that will allow you to be
the ultimate professional in any circumstance.
Jim Burns, Operations Manager, Receiving and
Mail Services
Massachusetts General Hospital
Chris Kula, Manager Mailing Operations
Ruffalo Noel Levitz
50
TUNE IN TO SUCCESS
Extra Service Simplification
Wednesday, Period 18 | 4:30 PM – 5:30 PM | RM: Bayou B
Find out how USPS has been working to make it easier to
purchase and use its extra services. The service recently
updated several extra services to ensure they add value
and visibility to the customer’s shipping experience. We’ll
discuss changes for Return Receipt, and Certificate of Mailing, to name a few. Plus we’ll discuss the implementation of
Electronic Funds Transfers (EFTs), in lieu of postal money
orders, for Collect on Delivery payments, and increasing insurance thresholds and indemnity coverage and combining
price tables for Priority Mail and Priority Mail Express.
Paul Kovlakas, Director, Postal Regulatory &
Industry Affairs
Pitney Bowes, Inc.
Suzanne Newman, Senior Product
Development Specialist
US Postal Service
Optimizing Mailing Efficiency and
Compliance Investments
Mail Operations
Change is the only constant. Rates, regulations and technologies are in a state of flux in recent years with the drive
towards automation and compliance. What was a somewhat
easy-to-understand process has become a daunting task.
Understanding what must be done today to obtain the best
rates and maintain compliance is difficult. Being prepared
for future states is confusing, not to mention a resource
drain. Explore options to meet requirements now and into
the future. Learn about relevant topics such as Full Service
IMb, Seamless, and Assessments. Gain insight into partnering for compliance, management, accountability and much
more.
Scott Holton, Product Manager
Steve Krejcik, Director of Strategic Technical Business
Development
PostalVision is proud to attend and support
the National Postal Forum. Any time members
of our expanding postal ecosystem gather and
engage, great things can happen. That’s why
PostalVision announced earlier this year that
we are expanding our initiative from a one-time
annual event to on-going opportunities for
dialogue and collaboration on our shared vision
of a future postal/logistics/distribution ecosystem.
If you missed our PostalVision 2020/6.0 event
held last week in Washington, DC, don’t panic!
You will have many more opportunities to join us,
starting with right here at the National Postal Forum.
JOIN US!
For a special panel presentation in the
NPF Exhibit Hall on:
H Tuesday, March 22 at 10:30am
H GrayHair Advisors Booth #706
Be there to hear a recap of our recent event,
as well as discussion by industry experts on the
PostalVision Initiative and where we will go
from here!
PostalVision would like to recognize and thank
our new “pillar” sponsors. These industry leaders
have committed to working with us to expand the
PostalVision initiative to engage even more
stakeholders, visionaries, posts, entrepreneurs,
and others who make up this great postal
ecosystem.
24, 25, 26 MAY 2016
ASIA WORLD EXPO
HONG KONG
Next Stop... Post-Expo 2016 in Hong Kong
PostalVision and PIP will partner in presenting a Live Innovation Showcase at PostExpo’s Exhibition
and Conference, May 2016 in Hong Kong – http://www.postexpo.com
See the possibilities!
May 21-24, 2017 | Baltimore Convention Center | Baltimore, MD
Coming together
In the city of neighborhoods
Baltimore 2017
Photo provided by: Visit Baltimore
The National Postal Forum expresses its gratitude to the following
organizations that contributed to the success of the 2016 National
Postal Forum in Nashville, TN!
Thank You!
Honored Sponsors
Accenture
Agile Network
ALG Worldwide Logistics
American Bank Note
Company
Assurety Consulting Inc.
BCC Software
Canon Solutions America, Inc.
Click2Mail.com
Deloitte
DHL eCommerce
DirectMail2.0
EMC Corporation
Engineering Innovation, Inc.
Firstlogic Solutions, LLC
Flagship Software Ltd.
Florence Manufacturing
FP Mailing Solutions
General Dynamics Information
Technology
Hewlett Packard Enterprise/Intel
IBM Global Business Services
Intelisent
Kirk-Rudy, Inc.
Midwest Direct
National Alliance of Standard
Mailers & Logistics (NASML)
Neopost USA
Newgistics, Inc.
Northrop Grumman
Corporation
NPI
OSM Worldwide
Pallet Wrapz, Inc.
Pitney Bowes Inc.
Satori Software, Inc.
SCLogic
SG360°
Siemens Postal, Parcel &
Airport Logistics
SoBran, Inc.
Stamps.com/Endicia
Tension Corporation
U-PIC Insurance Services
US Postal Service
Victory Packaging
Vitronic Machine Vision Ltd.
Walz Group, LLC
When Precision &
Performance Matter
Introducing Firstlogic® DQ9 ACE® Multi/Thread (M/T)
Delivering up to 4X the speed, while providing
the best address quality in the industry
Firstlogic Product Suite:
ACE , DataRight IQ®, Match/Consolidate® & Presort IQTM
®
Specifications
CASS™
NCOALink ®
DSF2 ®
PAVE™
Functions
Address Cleansing
Data Cleansing
Matching/Deduplication
Geocoding & Presorting
Platforms
Windows®
Linux®
AIX®
Solaris®
Visit us at Booth #508 at 2016 National Postal Forum
March 20 - 23, 2016 • Nashville, TN
Schedule your free Address
Precision & Performance Test Drive
Copyright © 2016 Firstlogic Soutions. All Rights Reserved.
CASS, NCOALink, DSF2 and PAVE are trademarks
of the United States Postal Service.
1-888-725-7800
www.firstlogicsolutions.com
Mail Operations
ROOM
Governor’s Ballroom A
Bayou A
National Meeting of Mailing
Industry Area Focus Groups
(9:00 AM − 10:30 AM)
Digital Disruption – How
Traditional Organizations are
Disrupting their own Industries
PERIOD 2
10:15 AM - 11:15 AM
PCC Opening Session
(starts at 11:00 AM)
Impression Management
PERIOD 3
11:30 AM - 12:30 PM
PCC Opening Session
Causes and Cures for Periodicals
Rates
12:30 PM - 1:30 PM
Lunch on the Go
Direct Mail Integrated Campaigns
PERIOD 1
9:00 AM - 10:00 AM
Customer Acquistion and Loyalty
Bayou B
Bayou C
Bayou D
Bayou E
Canal A
Canal B
Canal C
Canal E
Supply Chain Analytics Through
the Mailer Scorecard
Generating Revenue for Mail
Centers
From Mail.dat to the Scorecard
Augmented Reality – Bringing
Your Mail to Life
Amarillo by Morning? Your Odds
are Better with eInduction
Emerging Trends in Mail
Engagement
Impact of the Envelope – The
Seemingly Insignificant
“X Factor”
Building A Winning Multi-Channel
Campaign
Serving Both Masters: Service
and Profitability
Mail Tracking and Reporting:
The Next Customer Expectation
Seamless Acceptance: What it is
and How to Make it Work for you
Shipping Products with
USPS Visibility
Rethinking Domestic USPS for
a Foreign Importer and How the
USPS is Your Best Option
Cracking the Flexibility Nut
When Generations Collide –
A New Diversity Issue
Sales Teams – What They Need
to Succeed!
Orientation Session
Streamline your Drop Shipment
Process with eInduction
Cloud Computing in the Mail
Center
USPS BlueEarth® – Secure
Destruction
The Value of Diversity in the
Workplace
The Three Cs of Standard Mail:
Commingling, Co-Transportation,
Co-Palletization
Address Quality 101
Mail Preparation Changes:
Impacts on Production and
Price Eligibility
Predictive Shipping: Using Data
to Inform Your Shipping Choices
for the Best Possible Result
Enhancing the eCommerce
Post-Purchase Experience
Getting the Most From Online
Postal Resources
Reimagining the Mailing and
Shipping Experience to Match
Evolving Retail and Digital
Expectations
Quality Control for Mail
Center Operations
Process and Validation – Critical
to Electronic Success
Inbound Shippping Solutions to
the United States and Returns
How to be Succesful Growing
Your Business Globally
Digital Trust: How Customer
Expectations about Privacy and
Big Data are Changing
Marketing, Design, Sales and
Operations: Can They all Work
Together as a Team?
Boot Camp for Mail Center
Managers – Part 1
Pricing and Product
Simplification
Informed Delivery Update and
Future Plans
Mail Quality: It Takes an
Electronically Connected
Supply Chain
Winning with Millennials
and Securing the Future
of the USPS
International Addresing
Requirements for Mailing Successfully to Foreign Customers
Ensuring Document Integrity for
Transactional and Information –
Based Mailing
The Digital Trinity
Planning In-Home Delivery: Using
Data to Manage Service
Putting Passion Into Your
(Mail) Job
One Size Does Not Fit All
Leveraging Technology for the
21st Century Mail Center
Return Mail – The True Economic
Impact
From Stress to Success
eCommerce Businesses are Like
Snowflakes, No Two are Alike
Mail Center Operations
– Gateway to Company
Communications
Direct Mail: Why It's About to
Enter the Programmatic Era
Making the World a
Marketplace
Irresistible Technology in 2016
USPS Mailing Promotions
Hardwiring Reliability
Are You Listening? How to
Avoid Communication
Blunders
Staying Alive! Surviving and
Preparing the Worst-Case
Scenario
Global 101
Back to Basics!
Reply Mail Initiatives: Learn
How to Streamline Your
Business Reply Mail
Continuity and Recovery Planning
for Critical Mail Applications
Effective Brand Marketing
Your Software is Talking – Are
You Listening?
Business Customer Gateway –
Your Access to Intelligent Mail
Products and Services
Value-Added Products and
Services
Engaging Mail and the
Generations
PCC Policy Adminstration
Bootcamp
(4:00 PM – 5:30 PM)
Your Return on Investment is in
the Mail
Shipping Innovations: Navigating
Customer Options
Hot Topics in Addressing – An
Industry Perspective
Political and Election Mail
Who Protects Your Mail?
Postal Inspectors Postal Service's
Best-Kept Secret
Shipping Solutions and
Simplification for International
Mailers
Mailing at Eligible Nonprofit
Standard Mail Prices
MDP Certification
PCC Communication
Bootcamp
(11:00 AM – 12:30 PM)
Ship-From-Store as Part of an
Omnichannel Fulfillment
Srategy
Mentoring: Applying Learned
Experience to Daily Business
Life
RIBBS – What is a
Bulletin Board?
Direct Mail for Smart
Marketers – Advanced
Targeting, Budget-Friendly
Technology & Print – Tomorrow
is Here
How to Profit from your
Non-Profit Mailings
Customs Efficiency for
Customer Satisfaction and Cost
Containment
MDP Certification
How to Develop High
Performance Teams
Period 13
2:45 PM - 3:45 PM
Emergency! Emergency! Are you
Prepared?
Turning Change into Competitive
Advantage
Relevant and Targeted
Personalization – The Answer
is in the Data!
Boot Camp for Mail Center
Managers – Part 2
Exploring the Power of Mail
Visibility
Top 10 Addressing Stats and
How They Impact Your Business
Shipping Market Selfie:
A Snapshot of Today's Shipper
MDP Certification
5 Gems Hiding in Your
Customer Data
PERIOD 14
4:00 PM - 5:00 PM
Navigating Periodicals for
Smooth Sailing
Case Studies of Unique Solutions
for Package Shippers
First Class Mailers – Visibility
Tools You Need to Succeed in a
Regulated Environment
Federal Mail Management:
Policies, Regulation Solutions
and Performance Measurements
Tray Based Co-Palletization
Seamless Customer Engagement
Through Digital Variable Printing
and Email Integration
Understanding HIPAA/HITECH as
a Mail Service Provider
MDP Certification
Connecting Paper to Pixel –
How Mail and Digital Meet
in the Real World
Mailers: Are You Ready for
the cloud?
Going Omni-Channel? Finding
the Right Mix
Payment Modernization
Intelligent Mail package barcode
(IMpb) Visibility with a Purpose
It's Your Mail Center – What Else
Can You Do?
Canadian Mail Changes: What
You Need to Know
MDP Certification
PCC Education Bootcamp
(8:00 AM – 9:30 AM)
Business Reply Mail: Effectively
Enhancing Your Marketing and
Business Projects
Improve Marketing ROI by
Combining Mobile Analytics with
Direct Mail
Transitioning to Full-Service
Made Easy
A New Approach to Data Integrity
Returns Made Simple
MDP Certification
CyberSafe
Demystifying UAA – Where did it
come from? How can we fix it?
Exploring the Next Digital
Frontier: Driving Success in All
Channels
Mail Sustainability
Reporting in Today's
Marketplace
MDP Certification
Calculating ROI and How to sell
it to mangement
Optimizing Mailing
Efficiency and Compliance
Investments
MDP Certification
PERIOD 5
2:45 PM - 3:45 PM
Postal Innovations in Delivery
and Sales
Reinventing the Way Businesses
and Consumers see their World
PERIOD 6
4:00 PM - 5:00 PM
5:30 PM - 7:00 PM
Welcome and Areas’ Reception
8:00 AM - 9:30 AM
PMG Keynote – Delta Ballroom
9:30 AM - 4:00 PM
Exhibit Hall Hours
PERIOD 7
11:00 AM - 12:00 PM
Simplifying the Commercial
Mailing Experience
12:00 PM - 1:30 PM
Lunch – Exhibit Hall
PERIOD 8
1:30 PM - 2:30 PM
Irresistible Mail: Where Paper and
Pixels Converge
PERIOD 9
2:45 PM - 3:45 PM
PERIOD 10
4:00 PM - 5:00 PM
8:00 PM - 10:00 PM
Peer-To-Peer Roundtables
(Governor’s Ballroom B)
General Session – Ballroom
9:30 AM - 2:00 PM
Exhibit Hall Hours
PERIOD 11
11:00 AM - 12:00 PM
PERIOD 12
1:30 PM - 2:30 PM
5:00 PM - 6:30 PM
IMb Tracing Can Tell You
More than Delivery Status
PCC Membership
Bootcamp (11:00 AM –
12:30 PM)
Lunch – Exhibit Hall
Data Insights and Analytics: An
Informed Approach to Mail and
Package Visibility
Exhibitors’ Reception – Exhibit Hall
Package Pickup Options
PERIOD 15
8:00 AM - 9:00 AM
9:00 AM - 12:00 PM
Exhibit Hall Hours
12:00 PM - 2:00 PM
NPF Partnership Recognition Luncheon – Delta Ballroom
PERIOD 16
2:00 PM - 3:00 PM
The Latest in Tracking for
Colleges and Universities
PERIOD 17
3:15 PM - 4:15 PM
eVS and Intelligent Mail package
barcode: A Seamless Solution for
Package Mailers
Tapping into the Asian B2C
Market
Political Mail
How Your Agency Can Reduce
Mail Spend
PERIOD 18
4:30 PM - 5:30 PM
Keeping Professionalism and
Respect in Your Mail Center
Extra Service Simplification
Tips on Managing Your Tray
Tags and Producing eDoc
for PostalOne!®
Technologies in the Mail
7:00 PM - 10:00 PM
Postal Explorer – Navigating
Requirements, Publications, and
Calculators
PCC Reception
8:00 AM - 9:30 PM
12:00 PM - 1:30 PM
Web Tools Platform and Your Post
Office Anywhere
Mailpiece Design Professional Certification
You Do Not Need to be a
Supervisor to be a Leader
PERIOD 4
1:30 PM - 2:30 PM
Postal Budgets: Are you in
Command and Control?
Package and Shipping Solutions
Closing Event – Wildhorse Saloon
2016
EXHIBIT HALL
GUIDE
Gaylord Opryland Hotel and Convention Center
MARCH 20-23, 2016
The dynamic nature of the
postal industry demands real
people with real knowledge
about the regulations,
challenges, and operational
conditions that impact your
business every day. That's why
we have a team of USPS®
Mailpiece Design Professional
certified support agents
standing by to help you.
- CHRIS LIEN,
P R E S I D E N T O F B C C S O F T WA R E
STOP BY BOOTH 400
and join the thousands of mailing
professionals that rely on our
technology to drive their operation.
© 2016 BCC Software, LLC. All rights reserved. BCC Software and the BCC Software
logo are trademarks or registered trademarks of BCC Software, LLC.
The following trademarks are owned by the United States Postal Service®: USPS.
Want Certified Mail that’s better, faster and easier?
One word: Automation.
Certified Mail is labor intensive and expensive, but our industry-leading Certified
Mail Automation saves you time and money in every aspect of the mailing process.
Come meet our team at booth #507 to find out how we’re helping mail service staff across the country achieve greater efficiency on every
Certified Mail transaction. We even have a gift worth $10 for you* just for stopping by to learn more about our mail management solutions.
* Gift offer for Mail Services Supervisors and Managers only.
For more information, visit npf16.walzpostal.com, or call 951-216-6295
Walz Group | 27398 Via Industria Temecula CA 92590 | 1-800-882-3811 | [email protected]
WELCOME!
to the 2016 NPF Exhibit Hall –
the industry’s largest mailing and shipping tradeshow!
With more than 110 of the most innovative companies the mailing and shipping industry has to
offer, the 2016 NPF Exhibit Hall is the place to be! Tune in to sound advice, unique products and
exceptional services.
Use this guide to navigate your way to a successful Exhibit Hall experience. Here are several
must-see Exhibit Hall features:
•
NPF APP Technology Lounge, Booth 726
•
NPF Solutions Theater, Booth 244
•
NPF Prize Stations, Booths 700, 127 and rear Aisle
•
NPF WiFi Station, Booth 236
•
USPS Exhibit, Booth 324
•
USPS Global Business, Booth 736
•
USPS Consultation Center, Booth 542
•
USPS Small Business, Booth 6
•
US Postal Inspection Service, Booth 742
•
Mailing Industry Resource Pavilion, Aisle 100
•
And don’t forget the NPF Exhibitor’s Reception here in the Exhibit Hall – Tuesday
5:00 PM – 6:30 PM
EXHIBIT GUIDE
4
Exhibitors by Booth Number
6
Exhibitors by Product Category
14
Exhibit Hall Map
16
Exhibitor Listing
44
Exhibitor Sponsers
© 2016 United States Postal Service. The following are among the many trademarks owned by the United
States Postal Service: USPS®, US Postal Service®, United States Postal Service®, Postal ServiceTM, ACSTM,
APCTM, CASS CertifiedTM, FASTTM, NCOALink®, Parcel Select®, CONFIRM®, PostalOne!®, e-VS®, Priority
Mail®, Express Mail®, Standard MailTM, First-Class Mail®, Critical MailTM, Delivery ConfirmationTM, Signature
ConfirmationTM, Inteligent Mail®, IMbTM and PCC®. This is not a comprehensive list of all Postal Service marks.
See our privacy policies at usps.com.
3
Exhibitors by Booth Number
AccuZIP Inc.
709
International Mailers’ Advisory Group (IMAG)
AFMS, LLC
501
IOPC Multisort
711
Agile Network
718
Kern, Inc.
720
Amadeus
448
Kirk-Rudy, Inc.
414
5
Kodak Alaris
716
American Catalog Mailers Association
Anchor Software, LLC
610
Lockheed Martin
124
APP Tech Lounge
726
Lorton Data, Inc.
125
1
Magnets 4 Media
313
Association for Postal Commerce (PostCom)
Assurety Consulting, Inc.
445
MAIL: The Journal of Communication Distribution
446
BCC Software
400
Mail-Gard
130
Bear River Associates
549
Aisle 100
Bell and Howell, LLC
614
Mailing Systems Technology Magazine
702
Bursys
344
Matrix Label
105
Certified Mailing Solutions, Inc.
724
MCS, Inc.
210
CoPilot Professional
545
Midwest Direct
128
Detecto Scale
708
National Alliance of Standard Mailers & Logistics 2
DHL eCommerce
107
National Association of Presort Mailers
DirectMail2.0
115
Neopost USA
200
Double Envelope
342
NFocus
133
EAM-MOSCA Corporation
231
Novitex
137
308
NPI
609
Ennis, Inc.
112
NPF Solutions Theater
244
EnvyPak
237
OCS Checkweighers Inc.
408
OnTrac
211
Epicomm
4
11
242 & 250
4
Finmeccanica
224
OPEX Corporation
636
508
OSM Worldwide
331
FirstMile
319
Pallet Wrapz, Inc.
420
Fives Intralogistics
110
Parcel Insurance Plan
418
FMI Inc.
139
Peachtree Data, Inc.
505
Four Story Creative
450
Pitney Bowes, Inc.
116
436
Postal Products Unlimited, Inc.
511
GrayHair
500
Prize Drawing - Grand Prize Drawing Stage Back of Hall
GrayHair Advisors
706
Prize Drawing Station #1
700
HP
239
127
Infinite Peripherals
543
Back of Hall
321
ProcessWeaver/IMAYL
TUNE IN TO SUCCESS
710
Red Tag News Publications, Inc.
9
ViON Corporation
329
RISO, Inc.
442
622
Samsung
228
Walz Group, LLC
507
Satori Software Inc.
100
Ward/Kraft, Inc.
311
SCLogic
209
Western States Envelope & Label
229
SensibleTechnologies, LLC
121
Whittier Mailing Products, Inc.
443
ShipShapes
608
WiFi Station
236
ShipStation
723
Wilmer
406
Shipsurance Insurance Services, Inc.
547
Window Book, Inc.
536
ShipWorks
624
WINN Solutions, LLC
232
Siemens Postal, Parcel & Airport Logistics
628
Women in Logistics and Delivery Services
SnailWorks
129
Xante’ Corporation
309
SoBran, Inc.
725
Zebra Technologies
101
Stamps.com/Endicia
318
Strapack, Inc.
509
Syslore Ltd.
109
Taradel
327
Target Marketing
136
Telezygology, Inc.
551
Tension Corporation
317
Thiele Technologies, Inc.
119
Think Ink, Inc.
208
Toshiba International Corporation
336
Transformations Inc.
123
TransGuardian, Inc.
503
138
Tritek Technologies, Inc.
111
U.S. Postal Inspection Service
742
United Business Mail
712
United States Postal Service/PCCAC
12
10
325
US Postal Service
324
US Postal Service - Small Business
6
US Postal Service MTAC
3
USA Images (formerly United Sys. of Ark.)
108
542
USPS Global Business
736
Victory Packaging
514
5
Address Hygiene
119
AccuZIP Inc.
709
123
BCC Software
400
111
724
Bag/Tray Tagging Systems
508
AccuZIP Inc.
709
436
BCC Software
400
GrayHair500
Finmeccanica224
GrayHair Advisors
706
443
Midwest Direct
128
Window Book, Inc.
536
Addressing/Barcode Printers
Barcoding/Sorting Systems
Agile Network
718
Agile Network
436
Bursys344
Kirk-Rudy, Inc.
414
Finmeccanica224
MCS, Inc.
210
436
Neopost USA
200
543
Pitney Bowes Inc.
116
Kirk-Rudy, Inc.
414
ShipShapes
608
Magnets 4 Media
313
443
NPI609
309
Zebra Technologies
101
Syslore Ltd
109
Augmented Reality Software
Four Story Creative
450
Automation Equipment
6
628
123
111
622
101
Agile Network
718
Zebra Technologies
614
Batch Counting Systems
Bursys344
Camera Systems
308
718
119
Finmeccanica224
Kirk-Rudy, Inc.
414
110
MCS, Inc.
210
Lockheed Martin
124
121
NPI609
Card Affixing Solutions
Pitney Bowes Inc.
116
Kirk-Rudy, Inc.
414
RISO, Inc.
442
119
628
Certified Mail
Syslore Ltd
109
TUNE IN TO SUCCESS
724
308
EnvyPak237
436
GrayHair500
Neopost USA
200
National Alliance of Standard Mailers & Logistics
2
USA Images (formerly United Sys. of Ark.) 108
NFocus133
Walz Group, LLC
RISO, Inc.
442
138
507
Collating Systems
119
Computer Systems
Direct Mail Printing Services
Midwest Direct
128
AccuZIP Inc.
709
123
445
138
Bursys
344
Ward/Kraft, Inc.
311
HP
239
Direct Mail Service Bureau
Lockheed Martin
124
FMI Inc.
139
123
GrayHair
500
Magnets 4 Media
313
Midwest Direct
128
Novitex
137
Consolidators
DHL eCommerce
Midwest Direct
107
128
OSM Worldwide
331
505
TransGuardian, Inc.
503
ShipShapes
608
123
Consulting (Education, Postal and Training)
BCC Software
400
Direct Mail with Magnets Attached
GrayHair
500
Magnets 4 Media
313
GrayHair Advisors
706
123
2
Distribution Services
138
Novitex
137
736
511
138
Victory Packaging
514
Continuity and Recovery Services
Mail-Gard
130
Data Storage, Data Analytics, Archiving
ViON Corporation
Electronic Document Management
329
Digital Email Delivery System
Kern, Inc.
720
123
123
Email and Telephone Append
111
BCC Software 400
NFocus
133
123
Direct Mail, Data Marketing Services
and Solutions
AccuZIP Inc.
709
Encoding/Barcoding Desks
BCC Software
400
Bursys
344
7
308
Envelope Sealers
200
Forms Processing/Production Equipment
Ennis, Inc.
112
543
RISO, Inc.
442
119
119
Wilmer
406
138
Fulfillment Services
Envelopes/Self-Mailers
Agile Network
718
Double Envelope
342
614
EnvyPak
237
DHL eCommerce
107
Magnets 4 Media
313
EnvyPak
237
RISO, Inc.
442
FirstMile
319
121
Kern, Inc.
720
ShipShapes
608
Magnets 4 Media
313
Tension Corporation
317
Midwest Direct
128
138
Novitex
137
USA Images (formerly United Sys. of Ark.) 108
505
Ward/Kraft, Inc.
311
ShipShapes
608
229
ShipStation
723
443
ShipWorks
624
Wilmer
406
123
TransGuardian, Inc.
503
108
736
Every Door Direct Mail
AccuZIP Inc.
BCC Software 709
400
Taradel
327
Victory Packaging
514
138
Ward/Kraft, Inc.
311
6
Facilities Management
Novitex
137
Floor Matting
Furniture Systems
IOPC Multisort
711
Neopost USA
200
High-Speed Laser Printing Systems
511
Folding Equipment
8
Neopost USA
HP
239
MCS, Inc.
210
614
Novitex
137
436
RISO, Inc.
442
Kern, Inc.
720
111
Magnets 4 Media
313
TUNE IN TO SUCCESS
Imaging, Document Scanners, Software
Kodak Alaris
Insurance – Shipping and Parcel
716
Inbound Receiving
418
547
436
325
ProcessWeaver/IMAYL
710
736
Incoming Mail Sorters
Integrated Logistical Services
614
Agile Network
718
Bursys
344
Bursys
344
308
543
Novitex
137
Neopost USA
200
NPI
609
TransGuardian, Inc.
503
OPEX Corporation
636
Internal Mail Services
Siemens Postal, Parcel & Airport Logistics 628
AccuZIP Inc.
709
AFMS, LLC
501
DHL eCommerce
107
500
111
Inkjet Printers and Cartridges
HP
239
GrayHair
Kern, Inc.
720
Internal Tracking Systems
Kirk-Rudy, Inc.
414
AccuZIP Inc.
709
MCS, Inc.
210
Agile Network
718
Neopost USA
200
445
RISO, Inc.
442
549
ShipShapes608
MCS, Inc.
210
Think Ink, Inc. 208
Neopost USA
200
111
OnTrac
211
229
ProcessWeaver/IMAYL
710
443
SCLogic
209
Telezygology, Inc.
551
Inserters and Accessories
614
111
436
Walz Group, LLC
507
Kern, Inc.
720
WINN Solutions, LLC
232
Kirk-Rudy, Inc.
414
International Mail Services
MCS, Inc.
210
Neopost USA
200
OnTrac211
RISO, Inc.
442
121
Labelers/Labeling Systems
119
614
Bursys
344
321
736
9
Kirk-Rudy, Inc.
414
BCC Software
400
Neopost USA
200
Finmeccanica
224
119
436
111
GrayHair
500
Ward/Kraft, Inc.
311
SnailWorks
129
229
WINN Solutions, LLC
232
443
Mailboxes/Systems
Large Format Displays/Mobile Devices
Samsung
228
718
IOPC Multisort
711
Lockers – Parcel, Intelligent
IOPC Multisort
711
Telezygology, Inc.
Telezygology, Inc.
551
Mailing Lists (Processor)
Mail Carts and Accessories
511
551
AccuZIP Inc.
709
Pallet Wrapz, Inc.
420
BCC Software
400
511
GrayHair
500
Mail Delivery Systems
NFocus
133
GrayHair500
138
543
Pallet Wrapz, Inc.
420
ShipShapes
608
Telezygology, Inc.
551
111
443
Mail Extractors/Openers
308
Neopost USA
200
OPEX Corporation
636
111
Mail Security
Finmeccanica
224
Pallet Wrapz, Inc.
420
SoBran, Inc.
725
742
Mail Tracking
AccuZIP Inc.
10
Agile Network
TUNE IN TO SUCCESS
709
Mailing Products/Services
AccuZIP Inc.
709
Agile Network
718
BCC Software
400
614
Bursys
344
DHL eCommerce
107
EnvyPak
237
436
GrayHair
500
Kern, Inc.
720
Lorton Data, Inc.
125
Neopost USA
200
Novitex137
Pallet Wrapz, Inc.
420
511
100
ShipShapes
608
SnailWorks
129
Parcel Handling Equipment
SoBran, Inc.
725
Taradel
327
Postage Meters/Machines and Supplies
119
436
138
Matrix Label
105
Walz Group, LLC
507
Neopost USA
200
Ward/Kraft, Inc.
311
443
229
Postal Management Systems
443
Amadeus448
Manifest/Shipping Systems Outsourcing
AccuZIP Inc.
709
Agile Network
718
Agile Network
718
445
445
Bursys
344
BCC Software
400
308
Bursys
344
Neopost USA
200
GrayHair
500
GrayHair Advisors
706
Lockheed Martin
124
Neopost USA
200
Novitex
137
138
Mobile Computers/Locationing
Zebra Technologies
101
Mobile POS Devices
543
Multi-Channel Marketing
AccuZIP Inc.
709
Presort Service Bureaus
GrayHair
500
445
GrayHair Advisors
706
724
NFocus
133
Midwest Direct
128
SnailWorks
129
Novitex
137
123
100
138
712
NCOA, NCOALink®, PSF, Other Provider
Print and Label Manufacturer
AccuZIP Inc.
709
Ennis, Inc.
112
BCC Software
400
138
724
Ward/Kraft, Inc.
311
GrayHair
500
Printer
Pallet Wrap
Pallet Wrapz, Inc.
420
Parcel Delivery
321
736
RISO, Inc.
442
ShipShapes
608
123
138
11
Production Mail Systems
Self-Mailing Systems
Amadeus448
Kern, Inc.
614
ShipShapes
608
Finmeccanica
224
108
Kern, Inc.
720
736
Kirk-Rudy, Inc.
414
443
Neopost USA
200
Wilmer
406
Novitex
137
Signs
RISO, Inc.
442
511
100
ShipShapes
608
Syslore Ltd
109
Small Business Assistance
123
443
Productive Packaging Materials
231
Pallet Wrapz, Inc.
420
736
Regional Package Delivery
321
736
Roll Feed Equipment
MCS, Inc.
210
Safety and Security
Finmeccanica
224
Pallet Wrapz, Inc.
420
742
Scales and Registers
Agile Network
718
Detecto Scale
708
436
408
111
Scanning Systems, Mobile Computers
Finmeccanica
12
TUNE IN TO SUCCESS
224
720
6
Software
(Augmented Reality; CMM; Developers; Classification
Reform; Data Quality; Database; Marketing; Postal;
PostalOne!; Post Presort; Shipping and Tracking; Training;
Web to Print Workflow)
Amadeus 448
AccuZIP Inc.
709
Agile Network
718
610
445
BCC Software
400
614
Bursys
344
724
DirectMail2.0
115
508
Finmeccanica
224
FMI Inc.
139
Four Story Creative
450
436
GrayHair
500
Kodak Alaris
716
Lorton Data, Inc.
125
100
121
ShipWorks
624
2
6
Stamps.com/Endicia
318
3
Target Marketing
136
123
Trade Publications
138
Association for Postal Commerce (PostCom) Tritek Technologies, Inc. 111
MAIL: The Journal of Communication Distribution 446
736
702
Window Book, Inc.
536
Target Marketing
136
138
BCC Software
400
Bursys
344
Stacking, Vacuum, Bump-Turn
119
Stamp Affixers
Kirk-Rudy, Inc.
12
1
414
Transportation Management Software
and Services
RISO, Inc.
442
AFMS, LLC
501
123
Agile Network
718
545
Statement and Invoice Services
Strapping/Binding Systems
231
DHL eCommerce
107
Pallet Wrapz, Inc.
420
FirstMile
319
RISO, Inc.
442
OnTrac
211
Strapack, Inc.
509
TransGuardian, Inc.
503
138
138
Systems Integration
736
BCC Software400
Tray Sleeving
Lockheed Martin
124
Lockheed Martin
123
USPS Manifesting Systems
736
Tabbing Equipment/Supplies
124
AccuZIP Inc.
709
BCC Software
400
436
724
Kirk-Rudy, Inc.
414
138
Matrix Label
105
USPS Special Services Mail
Neopost USA
200
724
138
138
443
Web Printers
Trade Associations
Agile Network
718
5
MCS, Inc.
210
Association for Postal Commerce (PostCom) 1
138
Epicomm
242 & 250
13
2016 E
MARCH
GAYLORD OPRYLAN
RYMAN C
ENTRANCE
Exhibit Hall Map
NPF REGISTRATION
Matrix Label
Zebra Tech 105
101
DHL
eCommerce
107
100
Tritek Tech DirectMail2.0 119
109
111 115
USA Images (formerly
United Sys. of
Ark.)
108
Satori
Software
SCLogic
209
200
Think Ink
208
Neopost
USA
Xante'
Corporation
309
Nashville
110
112
OnTrac
211
210
MCS, Inc.
Ward/Kraft,
Inc
311
ENTRANCE
BCC Software
AFMS, LLC
TransGuardian
501
503
Peachtree
Data, Inc
505
Wilmer
406
Walz Group,
LLC
507
500
408
OCS Checkweighers
Strapack
509
508
609
NPI
ShipShapes
608
DESSERT &
COFFEE
700
511
Firstlogic Solutions
GrayHair
Prize Drawing
Station #1
Postal Products
Unlimited, Inc
702
Mailing Systems
Technology Magazine
AccuZIP Inc. IOPC Multisort
709
GrayHair
Advisors
706
711
Detecto Scale ProcessWeaver/
708
IMAYL
710
Transformations
121
123
DESSERT &
COFFEE
Magnets 4
Media
Tension
Corporation
313
317
414
Kirk-Rudy
FirstMile
319
International
Bridge, Inc
321
318
Stamps.com/
Endicia
Parcel Insurance
Plan
418
Pallet Wrapz,
Inc
420
514
Victory
Packaging
Anchor
Software, LLC
610
SensibleTechnologies
116
Pitney
Bowes
Ennis, Inc.
Engineering
Innovation
DESSERT &
COFFEE
400
TUNE IN TO SUCCESS
Fives
Intralogistics
308
Baltimore
2017
14
Thiele
Technologies,
Inc
Syslore
Ltd
614
Bell and
Howell
622
Vitronic
Machine
Vision Ltd
ShipStation
723
712 Kodak Alaris Agile Net
720
716 718 Kern, Inc.
Exhibit Hall
SERVICE CENTER
20-23, 2016
ND CONVENTION CENTER
EXHIBIT HALL
NFocus
Prize Drawing
Station #2
127 SnailWorks 133
129
Novitex FMI Inc.
137
139
6
US P
ostal
Serv
iceSmall
124
130
128 Mail-Gard
Midwest Direct
Lockheed
Martin
Western States
Envelope & Label
229 EAM-MOSCA
231
224
Finmeccanica
Taradel
U-PIC Insurance
Services
325
327
228
Samsung 232
WINN Solutions,
LLC
ViON
Corporation
329
OSM Worldwide
324
136
EnvyPak
237
Trend Offset
Printing
138
2
Nati
onal
Alli
ance
HP
DESSERT &
COFFEE
236
WiFi
Station
sponsored
by HPE
Intel
3
1
242
Epicomm
FP Mailing
Solutions
DESSERT & COFFEE
725
Certified Mailing
Solutions, Inc
724
726
APP Tech Lounge
9
Wom
en
in
Log
istics
12
Red Tag News
NPF
SolutionsTheater
250
Epicomm
344
Double
Envelope Bursys
Whittier Assurety
Mailing Consulting
Inc
445
MAIL: The
Journal of
Communication
Distribution
Shipsurance
CoPilot
Infinite
Peripherals Professional Insurance
Srv Inc
545
547
448
Amadeus
Bear
River
450
Four Story
Creative
NPF
LUNCHEON
AREA
Telezygology
549
551
Prize Drawing
Station #3
Window
Book,
Inc
SoBran, Inc.
10
442 446
RISO, Inc.
536
Siemens Postal,
Parcel & Airport
Logistics
Natio
nal A
ssoci
ation
of Pr
esort
244
543
628
Unit
ed S
tates
Post
al
443
ShipWorks
International
4
Association for Postal
342
436
11
US Postal Service
239
Toshiba
Int'l Corp
624
5
American Catalog
Target Marketing
336
US Postal
Service
8
Wednesday Grand Prize Drawing
331
7
EXIT
125
542
USPS
Consultation
Center
636
ENTRANCE
Lorton Data,
Inc
OPEX Corp
736
742
15
Exhibitor Listing
AccuZIP Inc.
3216 El Camino Real
Atascadero, CA 93422-2500
Phone: (800) 233-0555 Fax: (877) 839-6531
E-Mail: [email protected]
Internet: www.accuzip.com
Booth #: 709
AccuZIP, Inc., a national software company
based in Atascadero, CA, provides feature
rich solutions to manage Contact Data Quality,
Address Hygiene, USPS Postal Presorting and
Compliance and Mail Tracking and Reporting.
Their solutions are designed to be utilized across
many industry verticals to streamline, standardize
and simplify processes associated with data entry, data management and multi-channel communications. AccuZIP products and services make
it easier for businesses to get their message out
to the right people at the right location when they
need to most. Now in their third decade of doing
business, the company has built an outstanding
reputation for value, service and innovation. Visit
www.accuzip.com for more information.
AFMS, LLC
10260 SW Greenburg Road, Suite 1020
Portland, OR 97223-5520
Phone: (800) 246-3521 Fax: (503) 246-9244
Internet: www.afms.com
Booth #: 501
AFMS is a logistics management consulting firm
that specializes in helping companies negotiate
world class, market competitive contracts with
your small parcel and freight forwarder carriers. AFMS knows which extra charges can be
reduced or waived and where to find areas of
opportunity where costs savings are often overlooked.
Agile Network S
732 Crown Industrial Court, Suite A
Chesterfield, MO 63005-1126
Phone: (866) 686-2445
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S
Sponsor
A
Advertiser
Affiliate Partner
Internet: www.agile-network.com
Booth #: 718
Agile Network is a leading provider of multi-carrier shipping and returns solutions for transportation management.
PO Box 41211
Providence, RI 02940-1211
Phone: (800) 509-9514
Internet: www.catalogmailers.com
Booth #: 5
The only association advocating specifically for
catalog marketers. Represents its members on
issues that directly concern their immediate and
long-term commercial interests such as postal
rates and regulations, regulatory and congressional relations.
Amadeus
2187 New London Turnpike
South Glastonbury, CT 06073-2623
Phone: (800) 969-1566 Fax: (800) 659-1420
Booth: 448
Amadeus (Automated Mail.dat Entry Updating
Service) is a software service which determines
the most cost-effective method of transportation
for one or more mail jobs utilizing a combination
of consolidation, co-palletization, and commingling. Amadeus’ robust pricing engine allows for
accurate and realistic pricing including inbound
shuttles, minimum destination charges, fuel
surcharges, prep fees, and markups. Its unique
“Iterative Analysis” ensures that the results yield
the greatest cost savings available through a
combination of postage and transportation optimization. With a processing speed of over 1 million pieces per second, Amadeus is fast enough
to seamlessly integrate into any existing workflow. In addition, it’s speed makes Amadeus an
ideal tool for quoting, “What-if?” analysis, pricing
comparisons, and more. For more information,
or for a free analysis, please contact Shaun at
[email protected].
9210 Corporate Boulevard, Suite 140
Rockville, MD 20850-6226
Phone: (240) 631-2100 Fax: (240) 631-2104
Internet: www.anchorcomputersoftware.com
Booth #: 610
Anchor Software provides seamless postal
processing, data quality, and document design
software solutions for the direct mail/marketing
industry. These products provide nearly everything needed to create personalized documents,
maximize postal discount, and keep mailing lists
in the best possible condition.
APP Tech Lounge - Sponsored by Intelisent
Booth #: 726
The APP Tech Lounge will be set-up with go-to
experts that have their fingers on the pulse of
the tech industry. Attendees will be able to ask
the experts at any time their specific questions,
or book one-on-one times. Stop by and download the onsite NPF APP and receive a complimentary drink ticket for the Exhibitor’s Reception
on Tuesday evening. S
Sponsored by: Intelisent
Association for Postal Commerce
(PostCom)
1800 Diagonal Road, Suite 320
Alexandria, VA 22314-2862
Phone: (703) 524-0096 Fax: (703) 524-2414
Internet: www.postcom.org
Booth #: 1
Since 1947, the Association for Postal Commerce (PostCom) has been giving business
mailers and mail service providers an essential
voice in the Nation’s capital. PostCom’s goal is
to assure that the needs of the nation’s business
mailing community are not overlooked or undervalued. PostCom works on its members behalf
before the U.S. Congress, the U.S. Postal Service, the Postal Service’s Board of Governors,
the Postal Regulatory Commission, and all other
federal agencies and audiences that affect our
nation’s postal policies and operations. PostCom is regarded in Washington postal circles as
“the association for postal communication and
commerce.”
Assurety Consulting Inc. SS
590 Herndon Parkway, Suite 140
Herndon, VA 20170-6233
Phone: (703) 880-4615 Fax: (703) 880-6378
Internet: www.assuretyconsulting.com
Booth #: 445
At Assurety Consulting & Solutions, headquartered in Northern Virginia, they offer Results-Driven Postal Logistics Consulting Services, an
effective platform for Postal Mailing Solutions,
and Proven Software and Mobile App Custom
Development. They provide independent, high integrity, expert technical consulting and solutions
with critical, innovative, and timely IT resourcefulness. Their expert consultants are ready to help
you design and implement a custom IT solution.
AIMS™ is their centralized, web-based mailing
solution developed by the experts at Assurety.
By utilizing AIMS™, your business can increase
efficiency, improve productivity and save money in areas including postage and volume discounts, full service and seamless compliance,
and tracking of your mail. Visit www.assuretyconsuting.com for details.
BCC Software S A
75 Josons Drive
Rochester, NY 14623-3494
Phone: (800) 337-0442 Fax: (585) 340-8850
Internet: www.bccsoftware.com
Booth #: 400
BCC Software’s suite of address quality, mailing
preparation, and data quality services have been
recognized across the industry for their robust
capabilities for over 35 years. They increase their
customer’s productivity and reduce costs by
delivering comprehensive features, integration
friendly products, and unlimited access to USPS
Mailpiece Design certified support professionals.
BCC Mail Manager, their USPS certified address quality and mailing preparation software, is
relied on by thousands of mailers. It is integration
ready, and is already connected to many other
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Exhibitor Listing
software packages in your existing workflow.
They also offer IMb tracking and reporting along
with a comprehensive suite of data quality services with a variety of available access points.
436 14th Street, Suite 300
Oakland, CA 94612-2700
Phone: (510) 834-5300 Fax: (510) 834-5396
Internet: www.bearriver.com
Booth #: 549
BearTracks is the best-in-class internal tracking
system for large enterprises offering extensive
configurability, support for all mail/parcel processes and true objective performance management capabilities - all for a competitive price.
Bear River not only understands mail services
but also IT and IT security.
Bell and Howell, LLC A
3791 S. Alston Avenue
Durham, NC 27713-1803
Phone: (919) 767-4314
Internet: www.bellhowell.net
Booth #: 614
Bell and Howell is a trusted partner to their
customers in their critical touch points with their
own customers. Their customers include many of
the world’s largest providers in banking, insurance, telecommunications, public utilities, postal,
freight operators, governments, and print and
mail service bureaus. As the pioneer of production mail-inserting and sorting systems, they have
evolved their competencies in service, software
and hardware technologies to enrich customer
communications and commerce in print, mail and
parcels operations and information infrastructure.
Bursys
14515 Briarhills Parkway, #116
Houston, TX 77077-1034
Phone: (281) 815-4363
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S
Sponsor
A
Advertiser
Affiliate Partner
Internet: www.bursys.com
Booth #: 344
Partner with them to Unleash the Power of Digital
Business! They have successfully helped their
partners build complex products that required
years of development at as much as 40% less
than what it would have cost to develop these
same projects in their offices. With more than 20
years of experience, Bursys team of engineers
understands the complete software development
life-cycle and issues faced in delivering quality
software product. Bursys has extensive experience in custom application development, product
development and enterprise application integration using various technologies. They can put
together a highly skilled team from various parts
of the world to bring a world class solution to run
your business.
180 Chandalar Place Drive
Birmingham, AL 35124-1771
Phone: (205) 908-7000 Fax: (205) 620-5722
Internet: www.fcsimail.com
Booth #: 724
Learn why the State of Colorado, US Army,
BlueCross BlueShield and others trust CMSI
with their Certified and Special Service Mail. They
started in 2001 as a Business Alliance Partner
with the USPS and we are the only provider of
Electronic Return Receipt®. Through outsourcing
to CMSI or streamlining yours in-house.
457 North Harrison Street
Princeton, NJ 08540-3510
Phone: (609) 430-3220
Internet: www.copilotpro.com
Booth #: 545
CoPilot Professional is a flexible software and
services platform, enabling enterprises to deploy integrated, commercial grade turn-by-turn
GPS navigation as part of a mobile
workforce strategy. CoPilot Professional stores
map data on-board the device, and provides
highly accurate ETAs with advanced routing
algorithms that incorporate delivery and stop
time windows.
Detecto Scale
203 E Daugherty Street
Webb City, MO 64870-1929
Phone: (417) 673-4631 Fax: (417) 673-2153
Internet: www.detecto.com
Booth #: 708
Detecto manufactures mail scales, manifest
systems, labelers, and tabbing equipment.
See their full line of USA-made products at
their booth.
DHL eCommerce S
2700 South Commerce Parkway, Suite 300
Weston, FL 33331-3630
Phone: 800-805-9306
Internet: www.dhl-usa.com/ecommerce
Booth #: 107
DHL eCommerce connects you to customers
in the US and over 220 countries and territories through one of the world’s largest delivery
networks. They are dedicated to developing
innovative products and services that enable
companies to achieve their greatest e-commerce potential, from a consumers’ first visit
to a website to - ultimately - the delivery of an
order. While they focus and strengthen their
core, which is providing unmatched solutions for
domestic and international B2C shipping, they
are also expanding their portfolio enabling capabilities throughout the entire supply chain.
DirectMail2.0 S
2145 Sunnydale Boulevard
Clearwater FL 33755-1294
Phone: (800) 956-4129
Internet: www.directmail2.com
Booth #: 115
DirectMail2.0 offers a private label software for
printers and direct mail companies that allows
your clients to track their mail, the phone calls
their mailing generates, and includes automatic
Google follow up ads to exponentially increase
clients’ direct mail results.
Double Envelope
7702 Plantation Road
Roanoke, VA 24019-3225
Phone: (919) 606-4166 Fax: (540) 265-6254
Internet: www.double-envelope.com
Booth #: 342
Double Envelope Company is a direct manufacturer of both web and die cut style custom envelopes. With a diverse machine base, they have
versatility and flexibility of offering many design
variations. From catalog to booklet style, single
windows to multiple windows, simple flexo print
to 4 color process litho, Double Envelope has
the capacity to meet and/or exceed customer’s
expectations. With over forty years of direct mail
experience, they have the experience and ability
to meet demanding delivery schedules to satisfy
client’s critical mail dates.
675 Jaycee Drive Valmont Industrial Park
Hazle Township, PA 18202-1155
Phone: (570) 459-3426 Fax: (570) 455-2442
Internet: www.eammosca.com
Booth #: 231
Pennsylvania based EAM-Mosca Corporation
provides high-performance strapping system
solutions to a variety of industries, including
food, graphic arts, mailing, fulfillment, logistics,
corrugated, wood, and other industrial or consumer goods. They combine innovative equipment with strapping materials manufactured to
maximize machine performance and customer
support programs that help their customers to
meet their performance and productivity goals.
The company offers a full range of strapping and
bundling systems specifically designed for all
mailroom operations, including the USP-2 highspeed system that straps trays lengthwise without turning. Mosca systems continually evolve to
offer the best means of securing trays, tubs and
pallet loads.
19
WHEN PAPER AND PIXELS CONVERGE IT’S
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TUNE IN TO SUCCESS
With captivating advancements in printing and game-changing interactive
technologies, today’s mail has evolved into a truly irresistible medium.
Find out more about these compelling advancements in mail
from the Vice President of New Products and Innovation,
Gary Reblin, at his NPF session on Monday, March 21 at 1:30pm.
©2016 United States Postal Service®. All Rights Reserved. The Eagle Logo is among the many trademarks of the U.S. Postal Service®.
21
Exhibitor Listing
Engineering Innovation, Inc. S
3601 Sagamore Parkway, North Suite EII
Lafayette, IN 47904-5041
Phone: (765) 250-4101 Fax: (765) 535-5015
Internet: www.eii-online.com
Booth #: 308
Best known for creating the EZ-Flats Manifesting
System, EII enhanced its product line to include
parcel and letter solutions. The product line
quickly integrates into mailing/shipping production environments with the EII One MailRoom
concept: multiple mail streams, multiple mail
types, multiple customers, one touch. Obtain
your rapid parcel induction solution and IMpb
solution with the EZ-WorkDesk or the fully automated EZ-Parcels. EII’s innovative systems
generate additional revenue opportunities while
offering a variety of options for small and large
facilities.
Ennis, Inc.
2441 Presidential Parkway
Midlothian, TX 76065-3723
Phone: (800) 972-1069 Fax: (800) 645-8339
Internet: www.ennis.com
Booth #: 112
If it can be printed or printed on, Ennis has it!
They engage in the manufacture of innovative
and creative direct mail pieces and, through over
fifty print facilities, they can provide envelopes,
commercial print, pressure seal mailers, labels,
integrated sheets, presentation folders, plastic
cards, and just about anything else you need.
The possibilities are endless. Since 1909 Ennis has maintained regional presence through
a network of local brands with one-to-one service, while at the same time benefiting from the
purchasing power of a large corporation. This
allows each facility to react quickly to market
demand within their region.
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S
Sponsor
A
Advertiser
Affiliate Partner
EnvyPak
16710 Square Drive
Marysville, OH 43040-9589
Phone: 877-835-3052
Internet: www.envypak.com
Booth #: 237
EnvyPak was a vision conceived by a desperate
need to have a better technology for manufacturing crystal clear envelopes, plastic pages,
and pockets, while providing the best looking
products in the marketplace. EnvyPak has created a vast number of stock and custom products
for the direct mail industry, home, school/office
marketplace and the associated distribution
channels.
Epicomm (formerly AMSP/NAPL/NAQP)
1800 Diagonal Road, Suite 320
Alexandria, VA 22314-2862
Phone: (703) 836-9200 Fax: (703) 620-9187
Internet: www.epicomm.org
Booth #: 242 & 250
Epicomm―the Association for Leaders in Print,
Mail, Fulfillment, and Marketing Services―is a
not-for-profit business management association
representing companies in the $80+ billion
graphic communications industry in North America. Epicomm is the publisher of leading industry
publications including Postal Points and Bottom
Line Magazine, and provides industry advocacy
on Capitol Hill, management training, and a comprehensive slate of business-building solutions
for companies in an evolving market environment. On July 1, 2016 Epicomm will merge with
Idealliance. The merged organization will retain
the name IDEAlliance and be headquartered in
the current Epicomm headquarters. The combined and unified association will be better able
to more fully serve the total industry supply chain
and will have more than 3,000 members.
Finmeccanica
Piazza Monte Grappa
Rome 131
Phone: +39 06 32473474 Fax: +39 06 32473509
Internet: www.finmeccanica.com
Booth #: 224
Finmeccanica is among the top ten global players in Aerospace, Defense and Security and
Italy’s main industrial company. As a single entity
from January 2016, organized into business
Divisions (Helicopters; Aircraft; Aero-structures;
Airborne & Space Systems; Land & Naval Defence Electronics; Defence Systems; Security
& Information Systems), Finmeccanica operates
in the most competitive international markets by
leveraging its areas of technology and product
leadership. Listed on the Milan Stock Exchange
(FNC IM; SIFI.MI), at 31 December 2014,
Finmeccanica recorded restated consolidated
revenues of 12.8 billion Euros and has a significant industrial presence in Italy, the UK, the U.S
and Poland.
Firstlogic Solutions, LLC A S
3235 Satellite Boulevard, Suite 300
Duluth, GA 30096-8688
Phone: (678) 256-2900
Internet: www.firstlogicsolutions.com
Booth #: 508
Firstlogic Solutions® is the leading SAP Gold
Partner delivering data quality software and
services for the SAP® Data Services (DS) and
Firstlogic® Data Quality (DQ) platforms for
CASS™, NCOALink®, DSF2® & PAVE™ including data profiling, address cleansing, geocoding,
data cleansing, data standardization, data enhancement, data matching, data deduplication
and presorting. When PRECISION & PERFORMANCE matter... Introducing Firstlogic DQ9
ACE M/T delivering up to 4X the speed while
providing the best address quality in the industry for CASS, NCOALink & DSF2. Available
in batch/real-time on WINDOWS®, LINUX®,
SOLARIS®, AIX® and In-Cloud.
FirstMile
2080 S Industrial Road, #C
Salt Lake City, UT 84104-3858
Phone: (855) 461-7864
Internet: www.firstmile.com
Booth #: 319
FirstMile specializes in complete front end
support for domestic and international eCommerce shipping. FirstMile’s technology spans
from multi-channel software solutions to onsite
package pickup and delivery into carrier shipping
networks. FirstMile is the solution in connecting
e-Customer to carriers, networks and shippers
globally.
500 East Burnett Avenue
Louisville, KY 40217-1120
Phone: (502) 636-1414 Fax: (502) 636-1491
Internet: www.intralogistics.fivesgroup.com
Booth #: 110
At Fives Intralogistics, they design and supply
world-class material handling and sorting solutions for the material handling sector. Four locations worldwide and over 200+ years combined
experience in the postal, courier, distribution
and baggage handling markets make them the
ultimate partner to help you maximize operational
performance for your next project.
FMI Inc.
2100 Kubach Road
Philadelphia, PA 19116-4203
Phone: (215) 464-0111 Fax: (215) 464-4870
Internet: www.fmidm.com
Booth #: 139
With the totaltrac marketing system, you can
deliver a targeted, cohesive, perfectly timed multi
channel campaign. Set up triggered follow-ups
to a direct mail or email campaign. Follow-ups
are proven to increase response rates. Real time
reporting allows you to measure results and constantly improve your marketing tactics.
23
Exhibitor Listing
Four Story Creative
130 Chieftain Drive, Suite 102
Waxahachie, TX 75165-1518
Phone: (903) 742-5660
Internet: www.fourstorycreative.com
Booth #: 450
Four Story Creative is a digital service provider
located near Dallas, Texas. They have over 15
years developing innovative software applications and digital experiences. They strive to stay
on the bleeding edge of technology trends so
that they can offer their clients the advantage to
stand out in the market.
FP Mailing Solutions S
140 North Mitchell Court, Suite 200
Addison, IL 60101-5629
Phone: (800) 956-6465 Fax: (630) 566-1600
Internet: www.fp-usa.com
Booth #: 436
FP Mailing Solutions is an international manufacturer of postage meters, mailing systems and
mailroom software. As an innovator in the mailing industry, their German engineered products
provide a full range of mail center solutions for
high volume, low volume or variable mailing piece
sizes. No matter what your mailing needs are,
they’ll help you send it better, faster and smarter.
GrayHair
124 Gaither Drive, Suite 160
Mt. Laurel, NJ 08054-1715
Phone: (856) 924-2415 Fax: (856) 727-1315
Internet: www.grayhairsoftware.com
Booth #: 500
GrayHair provides data management and location marketing services for omni-channel campaigns. Their ecosystem of data, technology and
products, driven by service, is used by global
financial companies, retailers, insurance and
government. Their software-as-a-service platform
is secure, compliant, provides strategic support,
and total visibility for customer communications.
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TUNE IN TO SUCCESS
S
Sponsor
A
Advertiser
Affiliate Partner
GrayHair Advisors
124 Gaither Drive
Mt. Laurel, NJ 08051-1719
Phone: (866) 696-0120
Internet: www.grayhairadvisors.com
Booth #: 706
GrayHair Advisors is a consulting group built to
help senior executives govern compliance, control costs and improve communication results.
They provide guidance on mail related strategic
issues from planning through execution. This
team of mailing industry innovators helps clients
navigate the complex global postal distribution
channel, delivers transparency and produces
measurable results. Contact GrayHair Advisors
to discover how cost–effective and powerful
your communications can be.
HP
13600 EDS Drive
Phone: (301) 461-9865
Internet: www.hp.com/go/puclicsector
Booth #: 239
HP creates new possibilities for technology to
have a meaningful impact on people, businesses, governments and society. With the broadest
technology portfolio spanning printing, personal
systems, software, services and IT infrastructure, HP delivers solutions for customers’ most
complex challenges in every region of the world.
More information about HP (NYSE: HPQ) is
available at http://www.hp.com
2312 Touhy Avenue
Elk Grove Village, IL 60007-5329
Phone: (847) 818-1260 Fax: (847) 818-1287
Internet: ipcmobile.com
Booth #: 543
Infinite Peripherals (IPC) is the first company
to take the same smart phones and tablets that
make everyday life more efficient and make everyday business more efficient. IPC equips major
retailers with mPOS products that decrease
customer wait times, improve customer service and streamline back office inventory. IPC’s
products are also used to optimize operations
in healthcare, hospitality, transportation, warehouse, logistics, entertainment and security.
5152 North Edgewood Drive, Suite 350
Provo, UT 84604
Phone: (877) 727-2354
Internet: www.myib.com
Booth #: 321
International Bridge connects domestic and
international high-volume shippers with their
consumers by providing high-quality, eco-friendly delivery solutions. They partner with some of
the largest ecommerce-retailers in the world to
provide efficient solutions to consumers who are
demanding rapid, low-cost shipping alternatives.
International Mailers’ Advisory Group
(IMAG)
5209 N 30th Street
Arlington, VA 22207-1803
Phone: (703) 867-7002
Internet: www.internationalmailers.net
Booth #: 11
The International Mailers’ Advisory Group
(IMAG) is the premier representative of USbased international mailing and shippers. Their
core mission is to address barriers to the efficient flow of information and goods across
borders.
IOPC Multisort
1890 South Highway 14
Greer, SC 29650-4728
Phone: (864) 848-0062 Fax: (864) 848-4507
Internet: www.iopcusa.com
Booth #: 711
MultiSort™ Modular Millwork™ is a flexible free
standing furniture system that allows efficient,
cost effective organization of communications,
distribution and supply areas. The Swiss designed, ergonomic system, carries a lifetime warranty and ship assembled from the US factory in
4-6 weeks. Modular Millwork is easily relocated
and reconfigured, and is available in a wide selection of designer finishes.
Kern, Inc.
3940 Gantz Road, Suite 100
Grove City, OH 43123-4845
Phone: (888) 537-6462 Fax: (614) 491-9529
Internet: www.kerncan.com
Booth #: 720
Kern, provider of the fastest, most reliable production mail inserting systems, and the only
company to guarantee 10 years of production
grade output, will be exhibiting at National Postal
Forum 2016. Kern will demonstrate the benefits
of their full line of document finishing, inserting,
and ADF solutions. For more information on Kern
and NPF 2016, please visit www.kerncan.com.
Kirk-Rudy, Inc. S
125 Lorraine Parkway
Woodstock, GA 30188-2487
Phone: (770) 427-4203 Fax: (770) 427-4036
Internet: www.kirkrudy.com
Booth #: 414
Since 1967 Kirk-Rudy has manufactured innovative solutions for addressing, paper handling and
packaging. From their state of the art 100,000
sq. ft. factory just north of Atlanta, GA, a complete product line of feeders, transport bases,
conveyors, inkjet printers, inserters, labeling,
tabbing, sorting, stacking, tip-on, pick-n-place,
folders, bump turns, drying and matching/vision
systems are engineered and produced with the
highest standards of quality and value.
25
Exhibitor Listing
Kodak Alaris
2400 Mount Read Boulevard
Phone: (585) 310-5216 Fax: (585) 477-3030
Internet: www.kodakalaris.com/go/imnews
Booth #: 716
Kodak Alaris is a new company born from one
of the world’s most iconic brands, driven by the
simple belief that “we can always find a better
way.” Their Information Management division
helps organizations capture content from digital
and paper sources, extract insights, and deliver the right information to the right place at the
right time for better outcomes. Their portfolio
includes document scanners, a global service
and support team, and software and solutions
that capture and intelligently manage information.
For small offices and large-scale organizations,
they provide new ways to automate processes,
improve customer interactions and make smarter
business decisions.
Lockheed Martin
1801 State Route 17C MD 0154
Owego, NY 13827-3998
Phone: (607) 751-6521 Fax: (607) 751-2597
Internet: www.lockheedmartin.com
Booth #: 124
Lockheed Martin Distribution Technologies is
a leading Prime Systems Integrator for national posts, retail fulfillment, courier and package
delivery worldwide. As the largest IT services
provider to the U.S. Government for the past 18
years, Lockheed Martin’s core competencies
include: system integration, project management,
system layout and design, subcontract management, software development, equipment installation, system maintenance, training and transition
support.
Lorton Data, Inc.
2 Pine Tree Drive, Suite 302
Arden Hills, MN 55112-3715
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Affiliate Partner
Phone: (651) 203-8228 Fax: (651) 203-8299
Internet: www.lortondata.com
Booth #: 125
Lorton Data provides cloud-based mailing list
and address quality services - no software required. Order and fulfill lists online with A-Qualists™, and access pre-mail processing services
with A-Qua Mailer™.
Magnets 4 Media
7 Chamber Drive
Washington, MO 63090-5258
Phone: (800) 642-6384 Fax: (636) 680-6105
Internet: www.magnets4media.com
Booth #: 313
Magnets 4 Media is the largest advertising
magnet manufacturer in the country. With over
20 years of experience, they deliver top quality
magnetic products that give your advertisers the
opportunity to increase the life of their message
in the home. By consistently implementing technological advances, their turn times and price
points are the best in the country. Call Magnets
4 Media to compare their service, competitive
prices and amazing quality and you’ll agree they
are the market leader.
MAIL: The Journal of Communication
Distribution
133 Main Street, 2nd Floor
Delhi, NY 13753-1219
Phone: (607) 746-7600
Fax: (607) 746-2750
Internet: www.mailomg.com
Booth #: 446
MAIL is the number one news source for the
mail and industry. Its online, magazine, and
newspaper editions are read by over 25,000
mail operations executive managers. Now in its
27th year of publication, MAIL also publishes
the bi-annual Official Mail Guide, which provides
mail communication product and service technical specifications on hundreds of products and
companies. They invite professionals to submit
their management and technical articles that
further the knowledge of mail communications.
Learn more at www.mailomg.com.
Mail-Gard
65 Steamboat Drive
Warminster, PA 18974-4857
Phone: 267-960-3119 Fax: (215) 957-4370
Internet: www.mailgard.com
Booth #: 130
Statements, Invoices, Notices, Checks - Critical
printed and mailed documents are vital to the
success of your organization. What crisis would
you face if you were unable to print and mail
these documents to your customers? Mail-Gard
has the solution to produce those documents
when a business interruption, of any kind, strikes.
As the nation’s leading provider of critical communications recovery services, they operate
the only two dedicated recovery centers in the
industry, equipped with a variety of printer and
inserter hardware to provide efficient and effective recovery solutions. Print-to-Mail recovery is
their only business, it’s what they know, it’s what
they do. Celebrating 20 Years of Critical Communications Recovery!
Aisle 100
The gathering place for all mailing industry
professionals, the Mailing Industry Resource
Pavilion consolidated an incredible assortment of
organizations from the mailing community all in
one place. This is where you’ll find the resources to help develop your career and increase your
knowledge – the organizations you’ll find here
provide services and education to individuals
and businesses involved in the mailing profession.
2901 International Lane, Suite 200
Madison, WI 53704-3128
Phone: (608) 241-8777 Fax: (608) 241-8666
Internet: www.mailingsystemstechnology.com
Booth #: 702
Mailing Systems Technology Magazine is the
definitive source of information for the savvy
manager who wants to slash costs and improve
customer service. Editorial emphasis is on the
low to mid-volume mail center processing less
than 750,000 per month with focus on automating mail piece automation, improving efficiency
and productivity. Each issue contains articles on
best management practices, new technology,
implementing operational strategies and problem
solving.
Matrix Label
4692 S County Road, 600 East
Plainfield, IN 46168-8620
Phone: (800) 916-7256 Fax: (317) 839-8496
Internet: www.matrixlabel.com
Booth #: 105
Give them a challenge and they will exceed your
expectations with innovative solutions. Their flexographic printing presses provide leading industry technology and allow them to serve customers in a wide variety of industries. At Matrix label,
they take pride in being a full-service stock and
custom flexographic and digital printing company. That full service extends to not only what they
do, but how they do it.
MCS, Inc.
8101 Cessna Avenue
Gaithersburg, MD 20879-4164
Phone: (800) 728-0154 Fax: (301) 990-3155
Internet: www.mcspro.com
Booth #: 210
MCS is the leading provider of inkjet equipment,
camera integrity systems, production digital
presses and finishing equipment for the mailing
and printing industries. They serve the professional mailing industry with the widest selection
of product offerings for high-speed and ultrahigh-speed addressing and inserting, forms
printing and process color printing. MCS’ latest
inkjet technology, the MCS Osprey UV, is ideal
for plastics, film and other non-porous substrates. The MCS Osprey provides high-speed
production and graphics capability at operating
speeds exceeding 20,000 pieces/hour. This sys2016 NPF PROGRAM GUIDE
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tem offers both black and white ink. MCS offers
nationwide local service and support and advanced operational and maintenance training in
their National Demonstration and Training facility.
Midwest Direct S
2222 West 110th Street
Cleveland, OH 44102-3512
Phone: (216) 472-4934 Fax: (216) 251-2500
Internet: www.mw-direct.com
Booth #: 128
Midwest Direct is an expert at creating and
delivering print, mail and digital communications
and has a team dedicated to each part of multichannel message creation and delivery. Midwest
Direct can find you additional savings by commingling, or combining, mail from other organizations into one large presort mailing. Commingling all of this mail helps all three achieve lower
mailing costs. Presort mail services maximize
your postage discounts. The + means more, and
that is what you get! More message creation and
delivery services. More impact. More satisfaction.
And fewer headaches.
National Alliance of Standard Mailers &
Logistics S
PO Box 14329
Arlington, TX 76094-1329
Phone: (817) 999-0113 Fax: (972) 905-5117
Internet: www.nasml.com
Booth #: 2
MTAC Member since 2005; NASML is a forum
representing the systemic interest(s) of their
members and industry as a whole; Mail Owners,
Service Providers - logistics and Data Management, in partnership with the USPS. Including,
but not limited to promotions, growth, logistics,
electronic strategy, network operations, acceptance-payment processes, service and performance, IntelligentMail™ systems and data management.
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Affiliate Partner
National Association of Presort Mailers
3601 Sagamore Parkway North, Suite EII
Lafayette, IN 47904-5041
Phone: (765) 404-9291
Internet: www.presortmailer.org
Booth #: 4
The National Association of Presort Mailers
(NAPM) is a trade association composed of
firms concerned with the present and future of
postal work sharing. Its membership qualifies
them as specialists in performing mail-processing services.
Neopost USA S
478 Wheelers Farms Road
Milford, CT 06461-9105
Phone: (800) 636-7678 Fax: (203) 301-2618
Internet: www.neopostinc.com
Booth #: 200
Neopost USA provides mailing, business communication management and shipping hardware
and software solutions. For generations, they
have worked with their customers to prepare, deliver and manage their customer communications
in the most secure, efficient and professional
manner possible. As businesses increasingly
move to digital communications, they continue to
help their customers communicate via traditional
mail, digital communications and parcels. For
more information about Neopost USA, visit www.
neopostusa.com.
NFocus
1594 Hubbard Drive
Lancaster, OH 43130-8124
Phone: (740) 654-5809 Fax: (740) 654-0934
Internet: www.n-focus.com
Booth #: 133
Processing billions of records per year for many
of the leading direct mail brands, NFocus provides data licensing, customer analysis, postal
optimization and data marketing portals. As an
advertising agency manages and positions your
brand, the NFocus Data Agency manages and
positions your data in both postal and digital
worlds. The process is simply how do they
understand who your customers are and how
do they find more of them. They do this through
their proprietary and industry leading technology
via profiling, tracking and optimizing.
Novitex
300 Stamford Place, 2nd Floor
Stamford, CT 06902-6735
Phone: (203) 487-5433
Internet: www.novitex.com
Booth #: 137
Novitex is a managed services provider in the
document outsourcing industry, specializing in
management mailstreams. Through innovations
in document processing that include their endto-end framework, they work with clients to get
the right information to the right person, securely, and in a timely manner. Approximately 500
Fortune 500 companies, government entities
and AmLaw 200 firms turn to Novitex to develop
custom solutions that work toward improving
their information-intensive workflows. From over
a dozen mail service offerings to managed print
services and back office support, they are dedicated to their clients’ success.
NPF Solutions Theater – Sponsored by
Epicomm
Booth #: 244
Expand your knowledge, participate in coversation or relax and enjoy a variety of mini-sessions
scheduled throughout the Forum.
Sponsored by: Epicomm
NPI S
14901 Trinity Boulevard
Fort Worth, TX 76155-2611
Phone: (214) 634-2288 Fax: (682) 503-8214
Internet: www.npisorters.com
Booth #: 609
NPI is a prominent figure in the mail automation
industry since 1977. Each year NPI continues to
expand its visibility in the market with progressive, efficiently designed sorters including the
revolutionary new sorter, the Crossfire w/OpteSort software. NPI will have information on their
complete line of sorters at booth #609 or visit
their website at www.npisorters.com. You can
also contact Michelle Benker, Marketing Manager at 214-634-2288 ex 209.
825 Marathon Parkway
Lawrenceville, GA 30046-2857
Phone: (678) 344-8300 Fax: (678) 344-8030
Internet: www.ocs-cw.com
Booth #: 408
OCS Checkweighers is an internationally recognized partner for efficient checkweighers, catchweighers, as well as in-motion scales. The name
is synonymous with high-quality, ultra fast solutions and outstanding service. Their products
stand for 100% inline control in your production, regardless of which branch you belong to.
They also offer Turnkey Solutions that are NTEP
Certified with DWS (Dimensioning, Weighing
and Scanning) for Distribution Centers, Bulk Mail
Center, Retail and Postal Facilities.
OnTrac
2501 S Price Road, #201
Chandler, AZ 85286-8458
Phone: (800) 334-5001 Fax: (651) 636-5999
Internet: www.ontrac.com
Booth #: 211
OnTrac International is a worldwide mail distributor specializing in efficient mail preparation for
delivery including, letter mail, direct mail, publications, catalog fulfillment and parcels to cover
240 countries.
OPEX Corporation
305 Commerce Drive
Moorestown, NJ 08057-4234
Phone: (856) 727-1100 Fax: (856) 787-4989
Internet: www.opex.com
Booth #: 636
OPEX, a recognized global technology leader
in high-speed mailroom automation and docu2016 NPF PROGRAM GUIDE
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ment imaging capture solutions. OPEX provides
cost-effective, performance enhancing workflow
solutions results to thousands of organizations.
OPEX’s innovative workflow solutions serve
customers in the financial services, insurance,
health care, government, nonprofit, utilities, telecommunications, service bureau, institutional and
service market places.
OSM Worldwide S
651 Supreme Drive
Bensenville, IL 60106-1157
Phone: (847) 233-9999 Fax: (847) 233-9999
Internet: www.osmworldwide.com
Booth #: 331
OSM Worldwide is a privately owned parcel
expediter. The exclusive OSM Premium Network ships parcels nationwide, with a consistent
2-5 day delivery time frame. OSM Worldwide’s
domestic and international delivery services help
businesses that ship residential small parcels
improve their logistics with solutions that save
money and meet their unique needs.
Pallet Wrapz, Inc. S
2009 Johns Drive
Glenview, IL 60025
Phone: (708) 205-9464 Fax: (708) 575-0200
Internet: www.palletwrapz.com
Booth #: 420
Pallet Wrapz has helped save customers nearly
$7.2 million in reduced plastic stretch film use,
trash removal costs, in-transit product damage,
improved trailer cube utilization while improving labor productivity and impacting workers
compensation claims. Pallet Wrapz are an environmentally sensitive, reusable alternative to
plastic stretch film and corrugated containers.
Pallet Wrapz use helps companies achieve their
corporate sustainability goals by eliminating the
root cause of plastic stretch film and corrugated
waste that is destined for our nation’s landfills.
Pallet Wrapz are engineered to comply with the
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Affiliate Partner
sustainability objectives of Reduce-Reuse-Recycle. “Think around the pallet with Pallet Wrapz”.
9666 Olive Boulevard, Suite 200
St. Louis, MO 63132-3012
Phone: (800) 325-7390 Fax: (314) 692-0900
Internet: www.pipinsure.com
Booth #: 418
Parcel Insurance Plan (PIP) offers deeply discounted rates on shipping insurance compared
to declared value with UPS, FedEx, USPS or
other small parcel or freight carriers. In business
since 1966, PIP is the largest company in the
country specializing exclusively in small package
insurance. All PIP policies are underwritten by
“A+” rated Fireman’s Fund, part of the Allianz
Group since 1991, and now integrated with and
rebranded as Allianz Global Corporate & Specialty, one of the world’s most admired companies. Ship with the carrier. Insure with Parcel
Insurance Plan®.
2905 Premiere Parkway, Suite 200
Duluth, GA 30097-5240
Phone: (678) 987-4671 Fax: (678) 987-5600
Internet: www.peachtreedata.com
Booth #: 505
Since 1994, Peachtree Data has grown to
become a leader in the data processing sector
of the direct marketing industry. They specialize in mailing list cleaning and appending. Their
services include: NCOA(Link)™, PCOA, LACS,
DSF(2)™, AEC, deceased coding merge/purge,
postal presort, telephone appending, demographic appending, Email appending, and much
more.
Pitney Bowes Inc. S
3001 Summer Street
Phone: (630) 886-2216 Fax: (203) 351-6961
Internet: www.pitneybowes.com
Booth #: 116
Pitney Bowes is a global technology company
offering innovative products and solutions that
enable commerce in the areas of customer information management, location intelligence, customer engagement, shipping and mailing, and
global ecommerce. More than 1.5 million clients
in approximately 100 countries around the world
rely on products, solutions and services from
Pitney Bowes.
500 W Oklahoma Avenue
Milwaukee, WI 53207-2649
Phone: (414) 290-1003 Fax: (414) 290-1515
Internet: www.postalproducts.com
Booth #: 511
Postal Products Unlimited offers the most comprehensive selection of mail-related supplies
and equipment in the industry today. Stop by
their booth and pick-up a free copy of the following catalogs: Postal Unique Supply and
Equipment Catalog for the United States Postal
Service, Mail Center Supplies and Equipment for
Commercial and Federal customers, the Mailboxes and Postal Specialties Catalog featuring
USPS-approved mailboxes, and their Packaging
and Shipping Supplies Catalog.
Prize Drawing on Wednesday
Rear of the Exhibit Hall
On Wednesday, at 11:00 a.m. gather around the
Grand Prize Drawing Stage where prizes will be
raffled. See if you are one of the lucky winners
of the onsite APP game or one of the prizes given away by the exhibitors.
Booth #: 700
In addition to the Wednesday Prize Drawings,
a Daily Prize Drawing will be made. One lucky
winner will be chosen daily to win a $500
American Express Gift Certificate. Make sure
you scan your badge each day at all Prize Drawing Stations (#1, #2 and #3) to be eligible for
that day’s drawing.
Sponsored by: National Alliance of Standard
Mailers Logistics; NPI; SCLogic
Booth #: 127
Located in the rear of the hall
by Booth #: 542
ProcessWeaver/IMAYL
5201 Great America Parkway, #300
Santa Clara, CA 95054-1122
Phone: (925) 997-5101 Fax: (510) 578-7997
Internet: www.processweaver.com
Booth #: 710
ProcessWeaver develops and deploys state-ofthe-art inbound and outbound receiving, shipping, and tracking technology for organizations
that are looking to automate their internal mail
package receiving, outbound shipping, and both
internal and external package tracking. ProcessWeaver solutions are currently being used
by more than 15,000 organizations across 65
countries. So, whether you want to receive and
track internal packages from your iPhone, or ship
your USPS, UPS, FedEx, and DHL packages,
ProcessWeaver’s single platform architecture
allows you to take command and control over
these processes quickly and easily.
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Exhibitor Listing
1415 N Dayton Street
Chicago, IL 60642-2643
Phone: (312) 274-2215
Internet: www.redtag.org
Booth #: 9
Red Tag News Publications Association is a
national trade association which helps its membership obtain the best delivery possible of their
paid and controlled circulation publications, and
communicates to its members through its meetings, newsletters, and highly-regarded monitoring
services.
RISO, Inc.
800 District Avenue, Suite 390
Burlington, MA 01803-5007
Phone: (800) 663-3031 Fax: (978) 777-2517
Internet: www.riso.com
Booth #: 442
RISO, Inc., headquartered in Burlington, Massachusetts, is a wholly owned subsidiary of RISO
Kagaku Corporation, Japan’s leading manufacturer and distributor of high-speed inkjet printers
and digital duplicators. RISO’s ComColor X1
printers offer fast, affordable, environmentally
friendly cut-sheet inkjet output at speeds of up
to 150 pages per minute. Its line of digital duplicators includes one- and two-color systems that
reliably produce millions of copies, are environmentally friendly, and are easy and inexpensive
to use. To learn more about RISO’s ComColor
X1 series, visit www.riso.com or call 1-800-6633031 x2.
Samsung
1200 New Hampshire Avenue, NW Suite 650
Washington, DC 20036-6802
Phone: 703-785-8844
Internet: www.samsung.com/government
Booth #: 228
As a global leader in enterprise mobility and
information technology, Samsung provides and
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Affiliate Partner
supports a diverse portfolio of technologies from
smartphones, tablets and wearables to digital
displays and printers. Samsung Business for
Government puts secure and innovative technologies in the hands of government agencies
and military personnel, enabling them to leverage
the latest in mobile technology through customized solutions that meet their unique needs and
missions. Many of Samsung’s award-winning
products and solutions meet government security and communications standards, through the
Samsung KNOX security platform providing data
protection from the hardware to the application
layer. Samsung devices are also NIST’s FIPS
140-2 certified and on the DISA’s Approved
Products List.
Satori Software Inc. S
1301 5th Avenue, Suite 2200
Seattle, WA 98101-2676
Phone: (800) 553-6477 Fax: (206) 357-2901
Internet: www.satorisoftware.com
Booth #: 100
For over 30 years, Satori Software has delivered
solutions for mailers of all sizes. They continue
to expand and invest in the future of print and
mail. They actively participate in industry associations, including PostCom, MTAC, IDEAlliance
and AMSP. With the acquisition of the Postalsoft
Presort technology — now known as Satori®
Presort — and Monticello post-presort software,
they offer software and services that span address correction and list management to submission and entry planning.
SCLogic S
304-M Harry S. Truman Parkway
Annapolis, MD 21401-7379
Phone: (410) 571-9981 Fax: (410) 571-9868
Internet: www.sclogic.com
Booth #: 209
SCLogic is the leader in package tracking solutions. They design, develop, deploy and support
their software, SCLIntra. With live technical
support, they are people you will enjoy working
with now and in the future. SCLIntra Enterprise
Package Tracking Solutions are available for
purchase or lease; on premise or hosted; you
decide, they deliver.
Sensible Technologies, LLC
12794 Currie Court
Livonia, MI 48150-1109
Phone: (734) 421-1727
Internet: www.sensibletech.com
Booth #: 121
At Sensible Technologies; they offer intelligent
inserting solutions with your business in mind.
With a background in mailing services, they
have been in your shoes and know that success
requires singular focus on what’s important.
Their approach to complex mail equipment, software and service starts with the most important
capabilities and strips away everything unnecessary to provide a system that does exactly what
you need. Smart equipment and software that’s
reliable, easy to use and affordable. Rather than
adding unnecessary bells and whistles; they are
committed to keeping their designs simple for
a solution that meets your needs and exceeds
expectations.
ShipShapes
49 South Street
Park Forest, IL 60466-1241
Phone: (866) 774-2737 Fax: (708) 503-1133
Internet: www.shipshapes.net
Booth #: 608
NO ENVELOPES REQUIRED! ShipShapes is
the originator of Shaped Mailers and the first
ever to mail CMM (Customized Market Mail).
ShipShapes provides a distinct nontraditional,
direct mail product that captures the attention
of your target market and result in a dramatic lift
in response rates. ShipShapes’ mailers can be
ClearCard pieces that resemble a rectangular
mailer with unique clear areas, peel-out redemption card features, and die-cut shapes. ShipShapes leads the way in unique direct mail!
ShipStation
2815 Exposition Boulevard
Austin, TX 78703-1221
Phone: (512) 485-4282
Internet: www.shipstation.com
Booth #: 723
ShipStation is the leading web-based shipping
software that helps online retailers streamline
their order fulfillment, wherever they sell and
however they ship. Their features include: order
importing from over 75 marketplaces and shopping carts, auto-selecting shipping preferences,
custom fulfillment rules, multi-carrier label creation (for over 20 carriers including USPS, UPS,
FedEx, DHL), automatic shipping confirmations,
and more!
21800 Burbank Bouevard, Suite 240
Woodland Hills, CA 91367-7451
Phone: (866) 852-9956 Fax: (818) 668-8888
Internet: www.shipsurance.com
Booth #: 547
Shipsurance has been reducing the shipping
spend of USPS shippers for over a decade.
Underwritten by Lloyds, they cover your parcels
for less and process claims within 5 days. All
shipments on all carriers can be covered. Their
coverage is already integrted with most shipping
software solutions such as Endicia, ShippingEasy, ShipStation, ShipWorks, Stamps.com, and
Teapplix. You Ship It. We Insure It.
ShipWorks
One Memoral Drive, 20th Floor
St. Louis, MO 63102-2425
Phone: +1 800-952-7784
Internet: www.shipworks.com
Booth #: 624
ShipWorks is the most flexible, most powerful way to import, manage, ship and track your
online orders. All from one convenient interface.
With ShipWorks, you can import orders from
any data source, marketplace, shopping cart
or sales channel including eBay, PayPal, Am2016 NPF PROGRAM GUIDE
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Exhibitor Listing
azon, Etsy, Shopify, BigCommerce, Volusion,
Channel Advisor and Magento. Print discounted
shipping labels for any carrier including UPS,
FedEx, USPS, DHL and more. Send detailed
tracking info to your stores and customers. And
customize ShipWorks to automate just about any
shipping task. For additional information and a
free 30-day trial, visit www.shipworks.com or call
1-800-952-7784.
Siemens Postal, Parcel & Airport Logistics S
PO Box 613209
DFW Airport, TX 75261-3209
Phone: (972) 947-7815 Fax: (972) 947-7217
Internet: www.siemens.com/logistics
Booth #: 628
Siemens Postal, Parcel & Airport Logistics is
a leading provider of mail and parcel sorting
solutions, with over 35 years of experience and
an installed base in more than 50 countries
worldwide. Whether for parcel or postal logistics, the goal is the same: quick, reliable, and
cost-efficient delivery, day in and day out. Their
intelligent solutions create seamlessly integrated
processes for letters, flats and parcels – from the
first to the last mile. Designed for the greatest
possible flexibility, their sorting systems and IT
solutions create a solid foundation for meeting
exactly these needs.
SnailWorks
4510 Buckeystown Pike, Suite M
Frederick, MD 21704-7539
Phone: (855) 697-6245 Fax: (301) 924-2373
Internet: www.mysnailworks.com
Booth #: 129
SnailWorks™ turbo charges your direct marketing; coordinating and triggering additional channels (email, PURLS, QR Codes, Landing pages)
with your direct mail reinforcing your message
and streamlining response paths. SnailWorks
also provides world class mail tracking services
which may be used as part of a coordinated
campaign or as a stand alone product.
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SoBran, Inc. S
2677 Prosperity Avenue, Suite 200
Fairfax, VA 22031-4934
Phone: (703) 352-9511 Fax: (703) 352-9513
Internet: www.sobran-inc.com
Booth #: 725
SoBran, Inc. solves hazard-protection challenges, keeping clients both effective and safe. They
have spent the last decade protecting government employees and facilities from mail hazards
with the SoBran SafeMail® program. SafeMail
provides threat assessment, mail screening, facility design and training – including CFR 41 compliance. SoBran clients receive uncompromising
quality and service from their 800 employees.
Stamps.com/Endicia S
278 Castro Street
Mountain View, CA 94041-1204
Phone: (650) 321-2640 Fax: (650) 321-0356
Internet: www.stamps.com; www.endicia.com
Booth #: 318
Stamps.com and Endicia (a wholly owned subsidiary of Stamps.com) are the leaders in transforming mailing and shipping for small business,
enterprise mailers, ecommerce sellers, and high
volume shippers utilizing the US Postal Service®.
Together they offer solutions that help ecommerce businesses of all sizes run their operations more smoothly and function more successfully. For information on Stamps.com mailing
and shipping products and services visit www.
stamps.com. For information on Endicia shipping
products and services, visit www.endicia.com.
Strapack, Inc.
33508 Central Avenue
Union City, CA 94587-2097
Phone: (510) 475-6000 Fax: (510) 475-6090
Internet: www.strapack.com
Booth #: 509
Strapack has been supplying the strapping
equipment to the United States Postal Service
for two decades and is recognized as a proven
and preferred supplier in the US mailing industry.
Syslore Ltd
Porkkalankatu 7A 6
Helsinki 180 Finland
Phone: +358 503575035
Internet: www.syslore.com
Booth #: 109
Syslore develops high-performance address
matching and recognition solutions for postal
and logistics companies, helping them to cut
operational costs, maximize mail sorting automation and deliver physical and digital mail streams
more efficiently.
Taradel
4805 Lake Brook Drive, Suite 140
Glen Allen, VA 23060-9278
Phone: (804) 298-3689 Fax: (888) 241-3023
Internet: www.everydoordirectmail.com
Booth #: 327
Taradel is a perennial Inc. 5000 company providing direct marketing, database analytics and
custom mapping solutions. In addition they own
and operate EveryDoorDirectMail.com - a turnkey “target, design, print, mail” platform for the
EDDM program that has produced over 70 million advertisements for independent businesses,
franchises and national brands since 2011.
A S
Target Marketing
1500 Spring Garden Street, Suite 1200
Philadelphia, PA 19130-4069
Phone: (215) 238-5300 Fax: (215) 238-5270
Internet: www.targetmargetingmag.com
Booth #: 136
This is the authoritative information source for
direct marketers. Each monthly issue is filled with
hands-on, how-to-do-it information. Coverage
includes Alternative Media, Database Marketing,
Lists, Creative, Telemarketing, Fulfillment and
more.
Telezygology, Inc.
1017 West Washington, Unit 2C
Chicago IL 60607-2119
Phone: (312) 253-6365 Fax: (312) 751-2801
Internet: www.tz.net
Booth #: 551
TZ’s Packaged Asset Delivery business unit offers innovative logistics solutions that automate
“last mile” parcel delivery for customers across
a range of usage scenarios, including corporate
mail management, retail and automated secure
parcel delivery for high density residential complexes, corporate environments, and universities.
Tension Corporation S
819 East 19th Street
Kansas City, MO 64108-1781
Phone: (816) 471-3800 Fax: (816) 283-1498
Internet: www.tensionenvelope.com
Booth #: 317
Tension is a leading manufacturer of custom
envelope solutions, selling directly to businesses
and organizations nationwide. Tension makes
many of the envelopes you see and handle dayto-day, including direct mail envelopes, financial
transaction envelops, and business communication products. Products range from standard
commercial styles to unique specialties, some
created for one-of-a-kind mailing or packaging
purposes.
315 27th Avenue NE
Minneapolis, MN 55418
Phone: (314) 862-8000
Internet: www.thieletech.com
Booth #: 119
The Streamfeeder and Sure-Feed product Lines
from Thiele Technologies have been automating paper handling opportunities collectively for
over 45 years and lead the marketplace with
high-quality innovative feeder based solutions,
including inkjet feeders, inserter feeders, card
attaching systems, batch-counting systems, and
more.
35
Exhibitor Listing
Think Ink, Inc.
8101 Cessna Avenue
Gaithersburg, MD 20879-4146
Phone: (877) 857-2459 Fax: (240) 599-1295
Internet: www.thinkink.com
Booth #: 208
No one sells more ink at competitive prices to
mail shops nationwide than Think Ink! They are
one of the largest OEM ink partners of both
Hewlett-Packard and Collins Ink, as well as a
supplier of FlexPrint brand inks, one of the fastest growing segments of the inkjet ink market.
Think Ink’s FlexPrint branded inks are specifically formulated for challenging mail applications.
Think Ink has the industry’s best inventory of cartridges and ink products that utilize only genuine
HP print head technology and NEVER provides
refiled products of any kind. Think Ink is more
than an ink distributor, they are an ink solutions
provider.
Toshiba International Corporation
13131 West Little York Road
Phone: (832) 506-3259
Booth #: 336
Specializing in the supply of innovative postal
systems supporting high speed processing at
competitive prices. Machines offer cost-effectiveness, increased sorting throughput, ergonomic
designs, small footprints, and low noise, power
and life-cycle cost.
36
TUNE IN TO SUCCESS
S
Sponsor
A
Advertiser
Affiliate Partner
200 Seaboard Lane
Franklin, TN 37067-8237
Phone: (615) 370-077
Internet: www.uluro.com
Booth #: 123
Transformations, Inc. has been an innovative
developer and provider of business solutions for
manufacturing and distribution centers. Focusing
on process automation and quality assurance,
its software development has evolved to include
CCM, ADF, Mailing, production, and inventory
control solutions. Complete Communication
Platform Merging the Worlds of Lean Manufacturing and Document Delivery. Uluro is a front-tofinish suite of solutions integrated into a single,
fully automated document production system.
Uluro lets mailers streamline all aspects of print
and mail processing. Uluro handles document
composition, provides unbreakable security,
tracks mail from data, and lets recipients choose
whether they receive correspondence and pay
bills using physical and/or electronic media,
including email, SMS and voice.
TransGuardian, Inc.
2304 Huntington Drive, Suite 248
San Marino, CA 91108-2646
Phone: (866) 570-7447 Fax: (626) 204-0349
Internet: www.transguardian.com
Booth #: 503
Discounted parcel insurance up to $150,000
per parcel, brokered by Wells Fargo Insurance
and underwritten at Lloyds. Proprietary multi-carrier shipping software: web-based, downloadable, and/or integrated seamlessly via API with
existing technologies. Includes multi-carrier comparisons, 3rd Party Insurance, in/out barcode
scanning, single or batch label processing, proof
of delivery, automated tracking/tracing, queued
and parked shipments, Zone Skip, unique RMA
solutions, reports, automatic USPS SCAN
Forms and FIRM Books, manifesting, invoice
reconciliation, and individual preferences.
Trend Offset Printing S A
3701 Catalina Street
Los Alamitos, TX 90720-2402
Phone: (972) 243-3556 Fax: (972) 243-5993
Internet: www.trendoffset.com
Booth #: 138
As one of the leading full-service commercial
printers in North America, they specialize in web
offset printing of direct mail, catalogs, publications, advertising and more. Their state-of-theart equipment produces high quality printing
and mailing - all under one roof. Their plants are
strategically located in Los Alamitos, CA; Carrollton, TX and Jacksonville, FL. They have created a
national platform of customer-focused print and
mail solutions by replicating their best practices
at their plants across the country.
103 E Bridle Path
Hockessin, DE 19707-9409
Phone: (302) 239-1638 Fax: (302) 239-5017
Internet: www.tritektech.com
Booth #: 111
Providing complete mailing solutions since
1988, Tritek’s full range of products includes
highspeed flat sorters, letter sorters, mixed mail
sorters, digital email delivery and vote by mail
processing equipment. Tritek’s patented technology is used to provide innovative solutions for
inbound and presort mail and custom Tritek mail
applications. Tritek operates a return mail and
document scanning center.
VISIT BOOTH 138
Learn about new capabilities for targeted mail
and a chance to win a trip to California and a
brand new INDIAN motorcyle!
37
Exhibitor Listing
475 L’Enfant Plaza SW
Washington, DC 20260-2100 Phone: (609)
581-3032 Fax: (610) 668-4533
Internet: www.postalinspectors.uspis.gov
Booth #: 742
Who protects your mail? They do! The U.S.
Postal Inspection Service is one of the Postal
Service’s best-kept secrets. Let them take you
behind the scenes and show you how they can
protect your business by securing your mail center. The work they do, every day, assures millions
of postal customers that they can depend on the
security, privacy, and reliability of U.S. Mail. They
add value that no other mail service can provide.
Come see their specialty response vehicle at
booth 742.
405 35th Avenue NE
Minneapolis, MN 55418-1158
Phone: (708) 356-5188
Internet: www.unitedbusinessmail.com
Booth #: 712
United Business Mail, with processing centers in
Minnesota, Arizona, and California, is an industry leader in the presort processing of letters,
flats, parcels, and bound printed matter. United
Business Mail offers postage savings and meter services to companies of all sizes. For more
information visit their website at www.unitedbusinessmail.com.
United States Postal Service/PCCAC
475 L’Enfant Plaza SW, Room 4411
Phone: (202) 268-2119 Fax: (202) 268-4979
Internet: www.usps.com/pcc
Booth #: 10
38
TUNE IN TO SUCCESS
S
Sponsor
A
Advertiser
Affiliate Partner
Stop by to meet old friends and make new ones!
Whether you’re a Postal Customer Council
member or not (yet), They’ll have goodies, games
and giveaways throughout the Forum!
U-PIC Insurance Services S A
29800 Agoura Road, Suite 200
Agoura Hills, CA 91301-2560
Phone: (800) 955-4623 Fax: (818) 933-6325
Internet: www.u-pic.com
Booth #: 325
U-PIC Insurance is the leader in providing low
cost shipping insurance to businesses and individuals. Packages are covered against damage,
loss and theft with a savings up to 85% less
than the carriers charge. U-PIC is the provider of
choice for package insurance for leading eCommerce companies and their clients. Continue to
ship with your carrier and insure with U-PIC for
less. U-PIC offers low competitive rates, referral
programs and an expedited online claims process. U-PIC has been insuring packages since
1989 and is underwritten by the Navigators
Group, Inc., an international specialty insurance
holding company.
US Postal Service S A
475 L’Enfant Plaza
Phone: (518) 605-1598 Fax: (202) 268-8976
Internet: www.usps.gov
Booth #: 324
The USPS exhibit offers you another opportunity
to see how they seamlessly align with your business needs. View “brand new” live presentations
in the state-of-the-art theater. Talk with a postal
representative who can give you new ideas and
offer complete solutions to your business needs.
Stop by their center counter to see how you can
turn your Direct Mail piece into 3D art that can
lead your customers to your landing page and
help increase your sales.
What if you could ship your packages and
be covered at a fraction of the cost?
U-PIC offers parcel insurance for less; Covering damage, loss and theft.
U-PIC Advantage:
•
Parcel Insurance Rates
up to 85% Less
•
Claims Resolved within
7-10 Business Days
•
Excellent Customer
Service - Industry Leaders
For Over 25 Years
Visit our
Booth #325
Ship with your carrier,
and insure with U-PIC
at a discount®
Contact U-PIC for
A Free Rate Quote
1 .8 0 0 .9 55. 4623
www.u-pic.com
Exhibitor Listing
475 L’Enfant Plaza SW
Washington, DC 20260
Phone: (202) 268-5945
Booth #: 6
The US Postal Service - Small Business will
co-host with the Small Business Administration
to provide collateral and counseling.
c/o Industry Engagement & Outreach
475 L’Enfant Plaza SW, Room 4537
Phone: (202) 268-6592
Internet: www.ribbs.usps.gov
Booth #: 3
The Postmaster General’s Mailers’ Technical
Advisory Committee (MTAC) is a venue for the
United States Postal Service to share technical
information with mailers, and to receive their advice and recommendations on matters concerning mail-related products and services, in order
to enhance customer value and expand the use
of these products and services for the mutual
benefit of Mailing Industry stakeholders and the
Postal Service.
1201 Main Street
Little Rock, AR 72202-5031
Phone: (501) 374-0812 Fax: (501) 374-0816
Internet: www.usaimages.net
Booth #: 108
When you face the challenge of turning data
into mail communications, you need experts on
your side to work quickly, minimize costs and
overcome challenges. USA Images, LLC delivers more than twenty-five years of experience
to meet your printing and mailing goals. They
supply Certified Mail® solutions for customers
seeking rapid mail processing, document imaging and custom inserting. With their expertise
in Certified Mail® processing and a patented
40
TUNE IN TO SUCCESS
S
Sponsor
A
Advertiser
Affiliate Partner
system for protecting private data, they are the
100% solution™ for Certified Mail® services.
Booth #: 542
Visit the consultation area to get expert advice
from industry and postal representatives each
day.
475 L’Enfant Plaza
Phone: (202) 268-7094
Internet: www.usps.com
Booth #: 736
Stop by the Global Business Booth daily for
exceptional coffee provided by their barista. The
barista is available whenever the exhibit hall is
open. Stop by to learn about services the USPS
offers to expand your business beyond U.S.
borders. Periodically, they’ll have presentations
which feature a 5 minute conversation on some
great international offerings designed to help
your business. During the sessions, they’ll have
varied gourmet cookies with an international flair
available to all attendees and each attendee will
receive a small gift. You’ll also learn about the
various workshops on the global track so you
can plan your day. Bring a Global Forever stamp
pin to Global’s V.P. Session to possibly win a
prize.
Victory Packaging S
3555 Timmons Lane, Suite 1400
Phone: (609) 665-1200 Fax: (609) 342-0497
Internet: www.victorypackaging.com
Booth #: 514
They are architects of packaging solutions.
They create a solution that meets your individual
requirements by focusing on your unique needs.
No other company can combine their level of
expertise with their capacity for innovation to
deliver unsurpassed quality and service. They
offer the experience and expertise to lower the
total cost of packaging. With 65 locations, 5
million square feet of warehouse space and over
400 company owned trucks, they have both the
strength and focus to exceed expectations.
ViON Corporation
196 Van Buren Street, Suite 300
Phone: (571) 353-6000
Internet: www.vion.com
Booth #: 329
ViON Corporation designs, delivers and maintains high-end information technology solutions
for the military, governments and commercial
businesses. With over 35 years’ experience as
a leading IT enterprise solutions provider, the
company solves challenging data management
problems with a powerful combination of experience, teamwork and technical leadership. ViON
is known for delivering cost-effective compute,
network and storage capabilities -- on premise
or anywhere on earth through the cloud. With
deep expertise and mission focus, ViON helps
customers achieve objectives from supporting
warfighters and delivering citizen services to driving innovation and growth. The veteran-owned
company based in Herndon, Virginia, has field
offices throughout the U.S. (www.vion.com).
Vitronic Machine Vision Ltd. S
11900 Plantside Drive, Suite G
Phone: (502) 266-2699 Fax: (502) 266-2695
Internet: www.vitronic.com
Booth #: 622
Vitronic develops, manufactures and integrates
machine vision systems for logistics, traffic and
vision inspection solutions globally. Logistics
solutions provide 1 and 2 D barcode decoding,
image capture, OCR, dimensioning and
video coding.
Walz Group, LLC A S
27398 Via Industria
Temecula, CA 92590-3699
Phone: (951) 491-6800 Fax: (951) 491-6599
Internet: www.walzgroup.com
Booth #: 507
Walz Group is the leading provider of Certified
Mail™ Automation to thousands of print and mail
shops, law firms, government offices, consumer
lenders and others in highly-regulated industries.
Since 1982, they have been driving efficiency
with a full range of mailers, desktop software,
and custom envelopes. Their clients have chosen
WALZ automation for over 300,000,000 transactions.
Ward/Kraft, Inc.
2401 Cooper Street
Fort Scott, KS 66701-3033
Phone: (620) 223-5500 Fax: (620) 223-1751
Internet: www.ward/kraft.com
Booth #: 311
Ward/Kraft, Inc. is the industry leader in the production of Direct Mail solutions. Their products
include but are not limited to; Plastic Postcard
Mailers, Pressure Seal Forms, Form/Label and
Form/Card combinations, Form-N-Envelopes,
Plastic Card and Carriers, Plastic Card and Key
Tags combinations and much more. Ward/Kraft
has a solution for virtually any market. They strive
on customer astonishment and providing the
best costumer service in the industry.
41
Western States Envelope & Label A
4480 N 132nd Street
Butler, WI 53007-2015
Phone: (800) 558-0514 Fax: (800) 753-2329
Internet: www.wsel.com
Booth #: 229
Ready to do more for your customers? Then
Western States Envelope & Label can’t wait to
meet you. They serve a national market of printers, distributors and mailing service providers.
Headquartered in Butler, Wisconsin, Western
States has five locations and one dedicated label plant. In business since 1908, they’re known
for their expansive offerings, advanced manufacturing techniques and commitment to environmental initiatives. Learn more at www.wsel.com.
Booth #: 443
Whittier Mailing Products leads the industry with
exceptional quality print/mail production supplies:
wafer seal tabs, tray tags, address/meter ink,
labels and much more! They ensure low shipping
rates and next day ground shipping to locations
around the country by shipping from strategically
located warehouses. They are still the only provider of a Stand-A-Lone and On-Demand barcode
tagging system, for tray/sack tags and pallet/container labels for basic and FULL SERVICE.
13019 Park Street
Santa Fe Springs, CA 90670-4005
Phone: (562) 321-6017 Fax: (562) 464-3007
Internet: www.traytag.com
Wilmer
600 Albany Street
Dayton, OH 45417-3405
Phone: (937) 221-2537 Fax: (937) 913-3158
Internet: www.4wilmer.com
Booth #: 406
WiFi Station
Booth #: 236
Stop by the WiFi Station and connect to the
internet and recharge your devices.
WiFi Station sponsored by: HPE and Intel
Promote. Engage. Profit.
MAKE THE MOST OF EVERY MAILPIECE
and save money $ when you and your customer’s
take advantage of the APPROVED 2016
US Postal Service Promotions.
Download this complimentary white paper with
ideas and information here:
www.wsel.com/usps-promotions-2016/npf
or call us at 888-414-6466.
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Wilmer is a highly respected print and mail partner with a proven track record of over 85 years
in the industry. They are dedicated to providing
outstanding products, services and support.
Along with a nationwide production and distribution network, their popular products include
Snap-Pack Pressure Seal Mailers, Cut Sheets,
Envelopes and Jumbo Rolls. Wilmer’s Sales and
Customer Service Experts are committed to your
success.
Window Book, Inc.
300 Franklin Street
Cambridge, MA 02139-3781
Phone: 800-524-0380 Fax: (617) 395-5900
Internet: www.windowbook.com
Booth #: 536
Window Book helps you get the best postal
and parcel carrier (USPS, UPS, FedEx) discounts and services while increasing your productivity and avoiding the unanticipated costs
of non-compliance. Window Book helps you
Streamline mail and parcel processes to reduce
operational costs! Implement Full-Service/Seamless Acceptance for Co-palletization or Co-Tray
and improve quality. Grow with Emerging Technologies. Automate PostalOne! submissions
and statement retrieval. Use multi-carrier and the
Cloud to Optimize Operations. Monetize Data.
WINN Solutions, LLC
2835 Camino Del Rio, South #110
San Diego, CA 92108-3825
Phone: (800) 806-6884 Fax: (619) 704-7890
Internet: www.winnsolutions.com
Booth #: 232
Winn Solutions is the leading provider of cloudbased barcode tracking technology software.
The Winn Item Tracking System, or WITS, is a
cloud-based tracking solution designed to track
any accountable item from its entry point to its
delivery point within a company. Sophisticated
in its capabilities, yet simple to operate, WITS is
the solution that will improve all aspects of your
receiving and tracking process.
2001 L Street NW, Suite 1000 c/o ECS
Phone: (202) 466-1184
Internet: www.shedelivers.org
Booth #: 12
Women in Logistics and Delivery Services is
a nonprofit organization created to promote
womens leadership in the postal and delivery
industries. The organization provides networking,
mentoring and training opportunities to address
issues that women in these industries
regularly face.
2800 Dauphin Street
Mobile, AL 36606-2477
Phone: (251)473-6502 Fax: (251) 473-6503
Internet: www.xante.com
Booth #: 309
Xante will be at booth 309 showcasing the
Impressia Digital Multi-Media Press with the
Enterprise High Speed Feed System and
iQueue Workflow. The Impressia and Enterprise
is a complete digital solution that features rapid
output and crisp color quality with the industry’s
lowest cost-per-print (less than a penny per envelope). Contact Xante at 251.473.6502 or visit
their website at www.xante.com. Check out their
customer testimonials at http://www.xante.com/
news/videos/.
Zebra Technologies
3 Overlook Point
Lincolnshire, IL 60069-4302
Phone: (847) 955-5363 Fax: (847) 913-8766
Internet: www.zebra.com/tl
Booth #: 101
Zebra Technologies makes businesses as smart
and connected as the world we live in. Zebra
tracking and visibility solutions transform the
physical to digital, creating the data streams
businesses need in order to simplify operations,
know more about their business, and empower
their mobile workforce. For Transportation and
Logistics companies, Zebra barcode scanners
and RFID readers track items through the supply
chain to improve efficiencies in facilities.
2016 NPF Sponsors
Accenture
Cick2Mail.com
800 North Glebe Road, Ste. 300
Phone: (703) 947-2000
Internet: www.accenture.com
3103 10th Street North, Ste. 201
Phone: (703) 521-9029;
(866) 665-2787
Internet: www.click2mail.com
Agile Network
Deloitte
732 Crown Industrial Court, Ste. A
Chesterfield, MO 63005-1126
Phone: (866) 686-2445
Internet: www.agile-network.com
1919 N. Lynn Street
Phone: (571) 882-5000
Internet: http://www2.deloitte.com/us/npf2016
ALG Worldwide Logistics
DHL eCommerce
1053 N Schmidt Road
Romeoville, IL 60446-1181
Phone: (800) 394-2595
Internet: www.algworldwide.com
2700 S. Commerce Parkway, Ste. 300
Weston FL 33331-3630
Phone: (800) 805-9306
Internet: www.dhl-usa.com/en/ecommerce.html
DirectMail2.0
711 Armstrong Lane
Columbia, TN 38401-6911
Phone: (800) 667-5410
Internet: www.USPSStampsToGo.com
2145 Sunnydale Boulevard, Bld:102
Clearwater, FL 33765-1294
Phone: 800-956-4129
Internet: www.directmail2.com
EMC Corporation
590 Herndon Parkway, Ste. 140
Phone: (703) 880-4615
Internet: www.assuretyconsulting.com
8444 Westpark Drive, Ste. 100
Mclean, VA 22102-5124
Phone: (703) 970-5800
Internet: www.emc.com
Flagship Software Ltd.
203-60 King Road
PO Box 2625, Richmond Hill
Ontario, Canada, L4E 1A6
Phone: (866) 762-0007 x5
Internet: www.flagshipsoftware.com
Florence Manufacturing
5935 Corporate Drive
Manhattan, KS 66503-9675
Phone: (800) 275-1747
Internet: www.florencemailboxes.com
140 North Mitchell Court, Ste. 200
Addison, IL 60101-5629
Phone: (800) 956-6465
Internet: www.fp-usa.com
General Dynamics Information
Technology
3211 Jermantown Road
Phone: (888) 545-8477
Internet: www.gdit.com
Hewlett-Packard Enterprise
11445 Compaq Center Drive West
CCM72D234
Houston, Texas 77070-1433
Phone: (443) 285-4043
Internet: www.hpe.com
IBM Global Business Services
BCC Software
75 Josons Drive
Phone: (800) 337-0442
Internet: www.bccsoftware.com
3601 Sagamore Parkway, North Suite
EII, Lafayette IN 47904-5041
Phone: (765) 250-4101
Internet: www.eii-online.com
2300 Dulles Station Boulevard
Dulles Station West
Phone: (800) 333-6705
Internet: www.ibm.com/federal
Canon Solutions America, Inc.
Intelisent
Production Printing Solutions
5600 Broken Sound Boulevard
Boca Raton, FL 33487-3515
Phone: (877) 623-4969
Internet: http://pps.csa.canon.com
553 South Joliet Road
Bolingbrook, IL 60440-3608
Phone: (630) 783-9200
Internet: www.fairrington.com
3235 Satellite Boulevard, Ste. 300
Duluth, GA 30096-8688
Phone: (678) 256-2900
Internet: www.firstlogicsolutions.com
44
TUNE IN TO SUCCESS
597 North Mountain Road
Newington, CT 06011-1418
Phone: (800) 253-1944
Internet: www.intelisent.com
Kirk-Rudy, Inc.
125 Lorraine Parkway
Woodstock, GA 30188-2487
Phone: (770) 427-4203
Internet: www.kirkrudy.com
Midwest Direct
Pitney Bowes, Inc.
Tension Corporation
2222 West 110th Street
Cleveland, OH 44102-3512
Phone: (216)472-4934
Internet: www.mw-direct.com
3001 Summer Street
Phone: (203) 356-5000
Internet: www.pitneybowes.com
819 East 19th Street
Kansas City, MO 64108-1781
Phone: 816) 471-3800
Internet: http: www.tensionenvelope.com
National Alliance of Standard
Mailing & Logistics
1301 5th Avenue, Ste. 2200
Seattle, WA 98101-2676
Phone: (800) 553-6477;
(206) 357-2900
Internet: www.satorisoftware.com
36 Gilmore Road
Southborough, MA 01772-1721
Phone: (508) 485-9090
Internet: www.berkshire-company.com
PO Box 14329
Arlington TX 76094-1329
Phone: (817) 999-0113
Internet: www.nasml.com
Neopost USA
478 Wheelers Farms Road
Milford, CT 06461-9105
Phone: (800) 636-7678
Internet: www.neopostincusa.com
Newgistics, Inc.
2700 Via Fortuna, Ste. 300
Austin, TX 78746-7996
Phone: (866) 647-0688;
(512) 225-6000
Internet: www.newgistics.com
Northrop Grumman Corporation
7575 Colshire Drive
McLean, VA 22102-7508
Phone: (703) 556-2127
Internet: www.northropgrumman.com
SCLogic
304-M Harry S. Truman Parkway
Annapolis, MD 21401-7379
Phone: (410) 571-9981
Internet: www.SCLogic.com
SG360°
1351 S. Wheeling Road
Wheeling, IL 60090
Phone: (847) 451-1080
Internet: http://sg360.com
Siemens Postal, Parcel &
Airport Logistics
PO Box 613209
DFW Airport, TX 75261-3209
Phone: (972) 947-7815
Internet: www.siemens.com/logistics
OSM Worldwide
651 Supreme Drive
Bensenville, IL 60106-1157
Phone: (866) 681-7867;
(847) 233-9999
Internet: www.osmworldwide.com
SoBran, Inc.
2677 Prosperity Avenue, Ste. 200
Internet: www.sobran-inc.com
29800 Agoura Road, Ste. 200
Agoura, CA 91301-2560
Phone: (800) 955-4623
Internet: www.u-pic.com
US Postal Service
475 L’Enfant Plaza, Rm. 4427
Phone: (202) 268-7738
Internet: www.usps.gov
3555 Timmons Lane, Ste. 1400
Phone: (609) 665-1200
Internet: www.victorypackaging.com
Stamps.com/Endicia
278 Castro Street
Mountain View, CA 94041-1204
Phone: (650) 321-2640
Internet: www.stamps.com; www.endicia.com
Pallet Wrapz, Inc.
2009 Johns Drive
Glenview, IL 60025-1616
Phone: (708) 205-9464
Internet: www.palletwrapz.com
3701 Catalina Street
Los Alamitos, TX 90720-2402
Phone: (972) 243-3556
Internet: www.trendoffset.com
Victory Packaging
NPI
14901 Trinity Boulevard
Fort Worth, TX 76155-2611
Phone: (214) 634-2288
Internet: www.npisorters.com
712 Lois Drive
Sun Prairie, WI 53590-1100
Phone: (608) 825-8525
Internet: www.tecmailing.com
11900 Plantside Drive, Ste. G
Phone: (502) 266-2699
Internet: www.vitronic.com
Walz Group, LLC
27398 Via Industria
Temecula, CA 92590-3699
Phone: (800) 882-3811
Internet: www.walzgroup.com
45
MAIL YOUR
NPF MATERIALS
FREE!
IF IT FITS, IT SHIPS! SEND IT TO ANY U.S. DESTINATION!
If it fits, it ships! Send it to any US Destination! Pick up your USPS Priority Mail Flat Rate Box at the
USPS Retail Station in the Ryman Exhibit Hall C Foyer.
For FREE USPS Priority Mail Postage, a $13.45 value, visit any of these generous exhibitors:
Booth # 436
First 100 Requests
Neopost
Booth # 200
First 100 Requests
Pitney Bowes, Inc.
Booth # 116
First 100 Requests
Stamps.com/ Endicia
Booth # 318
First 100 Requests
For mailing convenience, drop off your package at the USPS Retail Station located in the Convention Center Ryman Exhibit Hall C Foyer.
A special thank you to our NPF Affiliate Partners for their extraordinary
contributions that have helped make 2016 NPF the best it could be.
2016
NATIONAL POSTAL FORUM
AFFILIATE PARTNERS
Association for Postal Commerce (PostCom)
Epicomm
IDEAlliance
International Mailers’ Advisory Group (IMAG)
National Association of College and University Mail Services (NACUMS)
Parcel
Parcel Shippers Association
Postal Customer Council (PCC)
Postal Technology International
ShipShapes
Target Marketing
ThinkShapes Mail
US Postal Service
US Postal Service/PCCAC

The 2016 NPF Program and Exhibit Hall Guide

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