Waukesha ProHealth Brochure

Enjoy a plan that offers a
high-performing provider network
focused on local care!
American Family
Children’s Hospital
Oconomowoc
Memorial Hospital
UW Hospitals and Clinics
Waukesha Memorial
Hospital
UW Health at
The American Center
Visit UnityHealth.com/findadoctor to –
J Find a ProHealth Care Facility
J Find a ProHealth Care Provider
unityhealth.com/waukesha
UH01612 (0116­­)
Unity Health Plans Insurance Corporation
Why Choose Unity
Health Insurance?
As a market leader in south central
Wisconsin for more than 20 years, we have
a proven record of member satisfaction.
We believe that health care should be
provided locally whenever possible and that
physicians, not the health plan, should make
decisions on the care members receive.
We are committed to the wellness of
Waukesha County and are proud to be
a leader in health and wellness.
Unity Health Insurance provides
access to –
A high-performing provider
network focused on local care
High-quality care that offers
distinct cost savings
Some of the nation’s highest-rated
private health insurance plans
Market leading health and
wellness programming
UW Cancer Center at ProHealth Care
A new regional partnership between ProHealth Care, UW Health
and Aurora Health Care has given Waukesha County residents
access to a state-of-the-art cancer center offering the latest
advancements to fight cancer locally.
Partnering to Offer Low Cost, Local Care
Providing High-Rated Health Insurance Plans
Unity Health Insurance, ProHealth Care and UW Health
have partnered to create a high-performing provider network
offering a full range of local health care services to Waukesha
County and the surrounding area. ProHealth Care and UW
Health have been recognized by the Centers for Medicare
& Medicaid Services (CMS) for providing high-quality care
while spending healthcare dollars more wisely and decreasing
duplication of services. Partnering with our network can
provide distinct cost savings while improving outcomes.
Unity Health Insurance monitors and evaluates our performance
against rigorous national and regional standards through the
National Committee for Quality Assurance (NCQA). We are
recognized as offering one of the nation’s highest-rated private
health insurance plans for our commercial HMO and POS
products by NCQA’s Private Health Insurance Plan Ratings
for 2015-2016.
The ProHealth Care regional integrated
health network includes –
J Waukesha Memorial, a major tertiary-care hospital
J Oconomowoc Memorial, an acute-care hospital
J Rehabilitation Hospital of Wisconsin
J More than 125 primary care physicians and specialists
practicing at 15 ProHealth Care Medical
Group clinics
J West Wood Health and Fitness Center
Our commitment to quality goes far beyond national surveys
and reviews. We are committed to providing exceptional
customer service to each of our members at each interaction.
Our member satisfaction score for 2015 was 96 percent.
We monitor our results against set operational goals to
ensure we are delivering the best service possible.
Visit unityhealth.com/memberpromise for current
measurements of the following goals –
Average Speed to Answer
Less than 20 seconds
Accuracy and Completeness of Responses 99%
Days to Mail New Group ID Cards
5 business days
Average Days to Enter Enrollment Changes 7 business days
Prompt Claims Payment
100%
Financial Accuracy
99%
Committed to Wellness in Waukesha County
Unity Health Insurance is all about wellness. Our award-winning
workplace wellness programs are built from the inside out. We’ll
work with employers to build a program that fits the unique
needs of their workforce. For more information on all of our
offerings, visit unityhealth.com/rewards.