Physicians 2011-12 - Colorado Business Group on Health
Transcription
Physicians 2011-12 - Colorado Business Group on Health
Colorado Health Matters 2 011-12 Quality Report: Physicians Focus on Obesity Health Matters 2011-12 Your Partner in Health Contents 3 . . . . . . . . . . . . . . American health and health care: is it the best? 4 . . . . . . . . . . . . . . Cutting the fat 5–9. . . . . . . . . . . . Bridges to Excellence recognitions 10–14. . . . . . . . . . Diabetes care recognitions 15–16. . . . . . . . . . Cardiac care recognitions 17–18. . . . . . . . . . Health plan tools to fight obesity 20–21. . . . . . . . . . A check-up on your doctor Executive Director Donna Marshall, MBA Research Kyle Pattridge Publisher The Colorado Business Group on Health 12640 West Cedar Drive, Suite A Lakewood, CO 80228 www.coloradoHEALTHonline.org Photos National Geographic 22–23. . . . . . . . . . Resources 24–26. . . . . . . . . . Editors Peter Castle Shannon Vaughn We gratefully acknowledge assistance in the creation of this report: Colorado Business Group on Health Aetna Health Inc.: Sandra Herrmann CIGNA HealthCare of Colorado: Katheliene Kohler Anthem HMO Colorado: Claire Goldstein Kaiser Permanente: Keechia Merriweather & Beth Newsom Rocky Mountain Health Plans: Jackie Hudson, Lori Stephenson & Terri Wright UnitedHealthcare Colleen Campbell Colorado Health Matters Quality Reports are published annually by the Colorado Business Group on Health. This electronic publication or any portion of this electronic publication may not be reproduced, duplicated, copied, sold, resold, or otherwise exploited for any commercial purpose that is not expressly permitted in writing by the Colorado Business Group on Health (CBGH). This electronic publication may be reproduced, duplicated or copied for non-commercial use if all information so reproduced, duplicated or copied is clearly attributed to the Colorado Business Group on Health (CBGH). The photos in this publication are rights-protected and may not be reused or reproduced for any other purpose. The information contained in this publication is meant to increase reader awareness of quality in health care. Its contents should not be construed as medical advice or instruction on individual health matters, which should be obtained directly from a health professional. For more information, contact Colorado Business Group on Health at 303-922-0939 or www.coloradoHEALTHonline.org. 2 Health Matters 2011-12 Your Partner in Health American health and health care: is it the best? Welcome to our 14th annual edition of Colorado Health Matters Health Quality Report: Physicians. nly in America does the promise of life-saving drugs, transplanted hearts, and leading cancer care coexist with the reality of nearly 50 million people without health insurance and with the overall per capita cost of health care twice as high as the next most expensive country in the world, where everyone has insurance. O recommended schedules. You can be informed when you access health care for your health issues. Helpful questions to ask yourself are: Do I understand my diagnosis? Do I know how to preserve my health in spite of illness? Do I know what medicines I take, what is the dosage? Do I have a list of questions for my physician? Do I make routine visits to manage care if I have a chronic ailment? Is American health care the most expensive because it is “the best?” Is it the most expensive because people without insurance use emergency departments or become more ill while deferring needed care? Is it the most expensive because most studies identify at least 30% waste in the system? The answer seems to be in “all of the above.” Good healthcare starts with you, too. You should use objective information about high quality healthcare providers. • D oes your physician help you manage your chronic condition? For example, is your weight, blood pressure, and blood sugar in normal range? When you and your physician are working as a team: then optimal health is your shared goal. How do you find a physician like this? Look for them in the Colorado Health Matters Quality Report: Physicians. This publication highlights those doctors who attain high marks in patient care. Americans feel pride in a system that can deliver the “best care.” Sometimes, we do receive safe, timely, effective, and efficient care. But, often we do not have a decent chance of getting this type of care. According to a study published in the prestigious New England Journal, researchers found that there is essentially a 50-50 chance that patients will get the care medical experts recommend for routine conditions such as asthma, hypertension, or depression. • D oes your hospital report its record on patient safety using a nationally tested and respected survey? You will find those top performing hospitals in the Colorado Health Matters Quality Report: Hospitals. Even for patients with insurance, there is no guarantee that you will receive the care you need. And how will you fair if you do not have health insurance? Another study reports as many as 91,000 Americans die prematurely each year because they do not receive routine care for common conditions, such as high blood pressure, diabetes and heart disease due to lack of insurance. • D oes choice of health plan also make a difference? Yes! Some health plans do perform better than others in achieving good patient outcomes and good customer satisfaction. That information is published annually in the Colorado Health Matters Quality Report: Health Plans. The Colorado Business Group is an advocate for high quality health care, and most hospitals and health plans voluntarily participate in our projects. Over 250 physicians have met standards for diabetes and cardiac recognition: up from only 4 in 2006. Use our publications to inform your decisions. Be an active participant in your health. It’s good for you, good for your family, and good for your pocketbook. This issue of waste in the system, which leads to higher costs and lower quality, is multi-faceted. The math shows that we spend significantly more treating common diseases for some individuals but get worse outcomes than others. In addition, health care is not safe. At least 98,000 individuals die each year in American hospitals due to preventable errors. Meanwhile, other individuals, who would benefit from care, have no access. We educate many more specialists and fewer primary care physicians than other countries, so it is difficult for many Americans to find a good doctor for routine care. We shift the costs of uncompensated care from individuals without insurance into the premiums of those who do, causing more working individuals to be unable to afford health insurance. And the cycle continues. Yours in good health, Donna Marshall, MBA What can you do about the problems in health care? Start with a realization and a promise to yourself: good health starts with you. You can prevent the poor health outcomes that accompany obesity, tobacco use, and sedentary lifestyle. You can immunize your children and get cancer screenings according to Reproduction without permission is strictly prohibited. All rights reserved. © 2012 Colorado Business Group on Health. The photos in this publication are rights-protected and may not be reused or reproduced for any other purpose. 3 Cutting the fat Health Matters 2011–12 Your Partner in Health Cutting the fat The obesity epidemic D uring the past 20 years there has been a dramatic increase in obesity* in the United States. Colorado is no exception. Between 1990 and 2007, obesity among Colorado adults has more than doubled. As of 2009, 18.6 percent of Coloradans were considered obese and 36.7 percent were considered overweight. The costs of obesity To your wallet Around 9.1 percent of all health care costs in the US are related to obesity and being overweight. People who are obese spend almost $1,500 more annually on their health care than the non-obese. Additionally, worker absenteeism due to obesity is estimated at $4.3 billion annually and lower worker productivity costs employers approximately $506 per obese employee per year. Last year we reported that only Colorado and the District of Columbia had a prevalence of obesity less than 20 percent. Sadly, this is no longer true. In 2010, 21 percent of Coloradans were obese. That is 2.4 percent rise from 2009’s 18.6 percent. Obesity vs. Smoking Obesity raises individual • Health care costs by 36%. • Medication costs by 77%. With the alarming rate of increase of obesity in Colorado, the Colorado Business Group on Health decided to devote the 2011-2012 Colorado Health Matters Quality Reports to informing consumers, employers, and the community at large about the impact of not maintaining a healthy weight on one’s overall health and the American health care system. Smoking raises individual • Health care costs by 21%. • Medication costs by 28%. This publication focuses on a group of Colorado physicians that have chosen to meet specific standards in treating their patients. Furthermore, we present evidence that these recognized physicians are improving their patients’ health. Adults categorized as obese are 44 percent more likely to say that they have fair or poor health status than those adults who are not obese. Poor health can affect daily activities, including workplace productivity. Obese adults are 21.7 percent more likely to report having one or more poor physical health days per month. 56% of Americans were obese or overweight between 1988 and 1994. 1990 To your health * Overweight is defined as a body mass index (BMI) of 25 or higher; obesity is defined as a BMI of 30 or higher. 2000 2010 68% In addition to influencing the number of work days missed, obesity also increases the risk for at least 20 health conditions, including diabetes, high blood pressure, high cholesterol, stroke, heart disease, and asthma. For example, research shows that as weight increases to reach the levels referred to as “overweight”“and “obese,” the risks of the following conditions also increase: 2020 of Americans were obese or overweight in 2010. Reproduction without permission is strictly prohibited. All rights reserved. © 2012 Colorado Business Group on Health. The photos in this publication are rights-protected and may not be reused or reproduced for any other purpose. 4 • Coronary heart disease • Type 2 diabetes • Cancers (endometrial, breast, and colon) • Hypertension (high blood pressure) • D yslipidemia (for example, high total cholesterol or high levels of triglycerides) • Stroke • Liver and gallbladder disease • Sleep apnea and respiratory problems • O steoarthritis (a degeneration of cartilage and its underlying bone within a joint) • Gynecological problems (abnormal menses, infertility) Bridges to Excellence 1 of 5 Health Matters 2011-12 Your Partner in Health Bridges to Excellence: Colorado’s recognized physicians How Colorado’s doctors partner with their patients T he evidence is clear: a patient whose health is carefully managed is more likely to avoid or delay illness or complications of illness. This means that patients are able to lead a healthier, more vibrant life. When a person has a medical condition, such as diabetes or heart disease, it is even more important for the physician and the patient to work together to assure the best possible health, and best health care. Current Colorado BTE Recognitions as of 12-31-2011* Colorado Front Range In 2006, a number of Colorado health plans and employers joined together in a national program called “Bridges to Excellence” (BTE). Under the leadership of the Colorado Business Group on Health, these groups agreed to recognize physicians who voluntarily applied to this national organization and who could demonstrate that most of their patients could meet rigorous standards for metrics on blood pressure, cholesterol, blood sugar, and other vital statistics. 1 1 1 WELD LARIMER 8 14 BROOMFIELD 12 39 BOULDER When the Colorado program started, only four physicians had sought recognition. By December 2011, 670 recognitions to 334 physicians have been awarded. GILPIN 17 Is your doctor recognized? We thank those physicians who attain recognition and acknowledge their efforts. On the next several pages, the pictures and addresses of recognized physicians are shown. Most of the physicians who are recognized are “family doctors” who specialize in family practice and internal medicine. Some physicians, such as surgeons, orthopedic doctors and many specialists who do not routinely manage diabetes or heart disease are not in this program. We would like to specifically acknowledge those and 133 physicians who have received BTE recognition for both diabetes and cardiac programs. 31 21 43 ADAMS 36 54 ARAPAHOE DENVER 14 56 97 ELBERT 15 DOUGLAS JEFFERSON 1 1 TELLER 31 EL PASO FREMONT What is BTE? PUEBLO CUSTER Bridges to Excellence (BTE) is a not-for-profit organization developed by employers, physicians, health care services researchers, and other industry 493 Total Number of Recognitions in Colorado experts. BTE’s mission is to create significant leaps in the quality of care that 166 Total Recognitions for Cardiac Program doctors provide to patients because research shows that very few medical conditions are currently being well managed. The BTE organization has Total Recognitions for Diabetes Program 327 developed programs that individual communities, health plans, or employers 133 Both Cardiac and Diabetes Programs can adopt. These programs recognize and reward health care providers who demonstrate that they properly manage the care of their patients. To the patient, this means safe, timely, effecCumulative Number of Recognitions by Year as of date shown* tive, efficient, equitable, and patient-centered care. For more information about the BTE organization and what types of programs they have developed, go to their web site at www.BridgesToExcellence.org. For more information about the Colorado BTE program, call CBGH at 303-922-0939. *Note: Graph and map show only number of recognitions, not number of physicians receiving BTE recognitions. Reproduction without permission is strictly prohibited. All rights reserved. © 2012 Colorado Business Group on Health. The photos in this publication are rights-protected and may not be reused or reproduced for any other purpose. 700 650 600 550 500 450 400 350 300 250 200 150 100 50 0 670 Cardiac Recognition Diabetes Recognition Total 449 326 305 247 196 184 234 220 221 145 35 27 62 51 63 85 92 0 4 4 6/30/2006 6/30/2007 5 6/30/2008 6/30/2009 6/30/2010 12/31/2010 12/31/11 Bridges to Excellence 2 of 5 Health Matters 2011-12 Your Partner in Health Colorado Bridges to Excellence Doctors receiving both cardiac and diabetes recognition We would like to specifically acknowledge those physicians receiving BTE recognition for both diabetes and cardiac programs. Out of the 493 recognitions awarded, only these 133 doctors have received recognition in both diabetes and cardiac programs. D Attained diabetes recognition ❤ Attained cardiac recognition HHReceived a second or third recognition in at least one program R. Brian Aikin, MD 8015 W. Alameda Avenue Suite 150 Lakewood, CO 80226-3042 D ❤ HH Joseph T. Bednarek, MD 4500 W. 38th Avenue Suite 220 Denver, CO 80212 D ❤ Michael K. Cavanagh, MD 12201 Pecos Street Suite 500 Westminster, CO 80234-2073 D ❤ R. Victor Doyle, DO 7550 W. Yale Avenue Building B, Suite 100 Denver, CO 80227-3460 D ❤ HH David L. Glasscock, MD 7950 Kipling Street Suite 101 Arvada, CO 80005-3925 D ❤ HH Jeffrey A. Amundson, MD 205 S. Garrison Street Lakewood, CO 80226-2843 D ❤ HH Brian P. Beezley, MD 200 W., County Line Road Suite 130 Highlands Ranch, CO 80129-2342 D ❤ Kin-Lun Chan, MD 5555 E. Arapahoe Road Centennial, CO 80122-2312 D ❤ HH Roy J. Durbin, MD 1930 S. Federal Boulevard Building A Denver, CO 80219-5501 D ❤ HH Dianne K. Glenn, MD 11245 Huron Street Westminster-A, CO 80234 D ❤ HH Steven M. Archer, MD 8758 Wolff Court Suite 200 Westminster, CO 80031-6904 D ❤ HH Richard P. Bishop, MD 11550 Sheridan Boulevard Broomfield, CO 80020-3311 D ❤ HH Vivian I. Chao, MD 4803 Ward Road Wheat Ridge, CO 80033-1902 D ❤ HH David R. Ehrenberger, MD 1420 W. Midway Boulevard Broomfield, CO 80020-2090 D ❤ HH Gabriel J. Godina, MD 1930 S. Federal Boulevard Building A Denver, CO 80219-5501 D ❤ Brent M. Arnold, MD, 10168 Parkglen Way Parker, CO 80138-3868 D ❤ Scott H. Blitz, MD 7550 W. Yale Avenue Building B, Suite 100 Denver, CO 80227-3460 D ❤ Carleen C. Chartier, MD 7600 Shaffer Parkway Littleton, CO 80127-3004 D ❤ HH Bernard E. Engel, MD 8758 Wolff Court Suite 200 Westminster, CO 80031-6904 D ❤ HH B. Kevin Gordon, MD 16290 E. Quincy Avenue Aurora, CO 80015-1594 D ❤ HH Fernando L. Arroyo, MD, 7600 Shaffer Parkway Littleton, CO 80127-3004 D ❤ Terrence W. Boland, MD, 7701 Sheridan Boulevard Arvada, CO 80003-2605 D ❤ HH Dewey W. Chin, MD, 4803 Ward Road Wheat Ridge, CO 80033-1902 D ❤ HH John M. Fedack, MD 257 S. Wadsworth Boulevard Littleton, CO 80123-2228 D ❤ John D. Gordon, MD 8585 W. 14th Avenue Suite B-2 Lakewood, CO 80215-4860 D ❤ James W. Arthur, MD 165 S. Union Boulevard Suite 800 Lakewood, CO 80228-2213 D ❤ Daniel T. Borkert, MD 3199 S. Wadsworth Boulevard Lakewood, CO 80227 D ❤ Eric T. Christiansen, MD 280 Exempla Circle Lafayette, CO 80026-3370 D ❤ HH Susan I. Fixman, MD 8383 W. Alameda Avenue Lakewood, CO 80226-3007 D ❤ HH Jeffrey K. Gori, MD 4803 Ward Road Wheat Ridge, CO 80033-1902 D ❤ Julia K. Atkins, MD 1030 S. Johnson Road Suite 200 Golden, CO 80401 D ❤ Bonnie J. Brooks, MD 2801 Youngfield Street Suite 120 Golden, CO 80401-0208 D ❤ Laura Elaine Clark, MD 8383 W. Alameda Avenue Lakewood, CO 80226-3007 D ❤ HH Brownie K. Flesche, MD 9285 Hepburn Street Highlands Ranch, CO 80129-2262 D ❤ Kenneth W. Hahn, DO 10835 Dover Street Suite 1100 Westminster, CO 80021 D ❤ HH V. Karen Augustitus, MD 165 S. Union Boulevard Suite 800 Lakewood, CO 80228-2213 D ❤ HH Hillary L. Browne, MD 2575 Spruce Street Boulder, CO 80302-3806 D ❤ Trevor L. Clayborn, MD 2345 Bent Way Longmont, CO 80503-7614 D ❤ D. Paul Forward, MD 1707, Cole Boulevard Suite 150 Golden, CO 80401-3255 D ❤ HH R. Scott Hammond, MD 8601 Turnpike Drive Suite 200 Westminster, CO 80031-7044 D ❤ HH Elizabeth A. Baker, MD 7600 E. Park Meadows Drive Suite 1500 Lone Tree, CO 80124 D ❤ Patricia A. Brumbaugh, MD 1030 S. Johnson Road Suite 200 Golden, CO 80401 D ❤ HH Kenneth R., Cohen, MD 30940 Stagecoach Boulevard Suite 270-E Evergreen, CO 80439-7984 D ❤ HH Johanna R. Freedman, MD 9950 W. 80th Avenue Suite 23 Arvada, CO 80005 D ❤ Regina A. Healy, MD 5555 E. Arapahoe Road Centennial, CO 80122-2312 D ❤ Dawn M. Baker, MD 8199 Southpark Lane Suite 100 Littleton, CO 80120-5665 D ❤ Richard L. Brundige, MD 8015 W. Alameda Avenue Suite 050 Lakewood, CO 80226-3075 D ❤ HH Colin H., Combs, MD 4803 Ward Road Wheat Ridge, CO 80033-1902 D ❤ HH Dennis P. Genereux, MD 5555 E. Arapahoe Road Centennial, CO 80122-2312 D ❤ HH John R. Hedberg, MD 165 S. Union Boulevard Suite 800 Lakewood, CO 80228-2213 D ❤ HH Werner K. Baumgartner, MD 165 S. Union Boulevard Suite 800 Lakewood, CO 80228-2213 D ❤ HH Laird P. Cagan, MD 2030 W. Mountain View Avenue Suite 400 Longmont, CO 80501-3182 D ❤ HH Gregory J. DiLorenzo, DO 1707 Cole Boulevard Suite 150 Golden, CO 80401-3255 D ❤ James C. Geyman, MD 14701 E. Exposition Avenue Aurora, CO 80012-2623 D ❤ Melissa A. Helms, MD 2801 Youngfield Street Suite 120 Golden, CO 80401-0208 D ❤ Norse R. Bear, MD, 4803 Ward Road Wheat Ridge, CO 80033-1902 D ❤ Ernest R. Castro, MD 1707, Cole Boulevard Suite 150 Golden, CO 80401-3255 D ❤ Nicole C. Dorotik, MD 7950 Kipling Street Suite 101 Arvada, CO 80005-3925 D ❤ Lisa K. Gidday, MD 8199 Southpark Lane Suite 100 Littleton, CO 80120-5665 D ❤ Philip M. Henbest, DO 9981 N. Washington Street Suite 21 Thornton, CO 80229-2165 D ❤ Reproduction without permission is strictly prohibited. All rights reserved. © 2012 Colorado Business Group on Health. The photos in this publication are rights-protected and may not be reused or reproduced for any other purpose. 6 Bridges to Excellence 3 of 5 Health Matters 2011-12 Your Partner in Health Christopher M. Hicks, MD 10400 E. Alameda Avenue Denver, CO 80247-5104 D ❤ David R. Kresin, MD 2955 South Broadway Englewood, CO 80113-1526 D ❤ HH Daniel S. McAninch, MD 1245 Huron Street Westminster-A, CO 80234 D ❤ Mark W. Ptaskiewicz, MD 7701 Sheridan Boulevard Arvada, CO 80003-2605 D ❤ Michelle T. Thomas, MD 425 S. Cherry Street Suite 510 Denver, CO 80246-1200 D ❤ HH James R. Hill, MD 1420 W. Midway Boulevard Broomfield, CO 80020-2090 D ❤ HH Joseph Ladika, MD 8199 Southpark Lane Suite 100 Littleton, CO 80120-5665 D ❤ Douglas G. McCallum, MD 25 S. Cherry Street Suite 510 Denver, CO 80246-1200 D ❤ Swarupa T. Reddy, MD 11245 Huron Street Westminster-A, CO 80234 D ❤ Ronnie G. Thomas, MD 8383 W. Alameda Avenue Lakewood, CO 80226-3007 D ❤ Mark W. Hinman, MD 1350 Tulip Street Longmont, CO 80501-3140 D ❤ Charles C. Lee, MD 8199 Southpark Lane Suite 100 Littleton, CO 80120-5665 D ❤ Kate E. Miller, DO 4500 W. 38th Avenue Suite 220 Denver, CO 80212 D ❤ Leanne L. Richardson, MD 11550 Sheridan Boulevard Broomfield, CO 80020-3311 D ❤ HH Richard J. Valenziano, MD 6169 S. Balsam Way Suite 220 Littleton, CO 80123-3063 D ❤ Gregory T. Hirons, MD 7625 W. 92nd Avenue Westminster, CO 80021-4567 D ❤ Jonathan J. Lee, MD 8383 W. Alameda Avenue Lakewood, CO 80226-3007 D ❤ Michael K. Miller, MD 4803 Ward Road Wheat Ridge, CO 80033-1902 D ❤ Harold G. Richardson, MD 1030 S. Johnson Road Suite 200 Golden, CO 80401 D ❤ HH Robert K. Von Rueden, MD 5257 S. Wadsworth Boulevard Littleton, CO 80123-2228 D ❤ HH Tracy S. Hofeditz, MD 325 S. Teller Street Suite 250 Lakewood, CO 80226-7429 D ❤ HH David C. Leistikow, MD 1022 Depot Hill Road Broomfield, CO 80020-1068 D ❤ Timothy G. Moser, MD 2955 South Broadway Englewood, CO 80113-1526 D ❤ Susan J. Robertson, MD 1420 W. Midway Boulevard Broomfield, CO 80020-2090 D ❤ HH Jonathan E. Walter, MD 9950 W. 80th Avenue Suite 23 Arvada, CO 80005 D ❤ HH Timothy E. Holcomb, MD 7701 Sheridan Boulevard Arvada, CO 80003-2605 D ❤ David M. Leon, MD 2020 Wadsworth Boulevard Suite 18-B Lakewood, CO 80214-5730 D ❤ HH Suzanne C. Nash, MD 3655 E. 104th Avenue Thornton, CO 80233-4469 D ❤ HH I. Douglas Robertson, MD 5555 E. Arapahoe Road Centennial, CO 80122-2312 D ❤ Deborah E. Way, MD 5730 Ward Road Suite 102 Arvada, CO 80002-1300 D ❤ Gregory F. Hollar, DO 7030 S. Yosemite Street Centennial, CO 80112-2026 D ❤ HH Timothy M. Lewan, MD 12207 Pecos Street Suite 800 Westminster, CO 80234-3425 D ❤ HH Joan M. Neighbor, MD 1707 Cole Boulevard Suite 150 Golden, CO 80401-3255 D ❤ Philip J. Rosenblum, MD 3655 E. 104th Avenue Thornton, CO 80233-4469 D ❤ HH Brian K. Wegner, MD 8585 W. 14th Avenue Suite B-2 Lakewood, CO 80215-4860 D ❤ HH Michael R. Iannotti, MD 1022 Depot Hill Road Broomfield, CO 80020-1068 D ❤ A. Christine Linares, MD 10103 Ridge Gate Parkway Suite G-23 Lone Tree, CO 80124-5524 D ❤ HH Aimee S. Nelson, MD 8585 W. 14th Avenue Suite B-2 Lakewood, CO 80215-4860 D ❤ HH Mitchel G. Rossman, MD 8510 Bryant Street Suite 350 Westminster, CO 80031-3845 D ❤ Sue E. Williams, MD 7701 Sheridan Boulevard Arvada, CO 80003-2605 D ❤ Martha Ives, MD 5730 Ward Road Suite 102 Arvada, CO 80002-1300 D ❤ Kevin T. Lutz, MD 180 Adams Street Suite 200 Denver, CO 80206-5222 D ❤ John E. O’Connor, MD 205 S. Garrison Street Lakewood, CO 80226-2843 D ❤ HH Raymond T. Rupel, DO 200 W. County Line Road Suite 130 Highlands Ranch, CO 80129-2342 D ❤ Peter M. Wolsko, MD 280 Exempla Circle Lafayette, CO 80026-3370 D ❤ HH Julie E. Jeffers, DO 9331 S. Colorado Boulevard Suite 200 Highlands Ranch, CO 80126-5240 D ❤ J. Dugan Mahoney, MD 2345 Bent Way Longmont, CO 80503-7614 D ❤ HH Brian P. O’Sullivan, MD 5555 E. Arapahoe Road Centennial, CO 80122-2312 D ❤ Eric J. Rydberg, MD 1707 Cole Boulevard Suite 150 Golden, CO 80401-3255 D ❤ HH James M. Yeash, DO 11550 Sheridan Boulevard Broomfield, CO 80020-3311 D ❤ HH Thomas M. Jeffers, MD 7950 Kipling Street Suite 101 Arvada, CO 80005-3925 D ❤ HH Amy O. Maiocco, MD 2575 Spruce Street Boulder, CO 80302-3806 D ❤ John M. Panozzo, MD 7550 W. Yale Avenue Building B, Suite 100 Denver, CO 80227-3460 D ❤ HH Zachary L. Shpall, MD 4301 Lowell Boulevard Denver, CO 80211-1654 D ❤ HH Soumya Yeturi, MD 11245 Huron Street Westminster-A, CO 80234 D ❤ Karen M. Kelly, MD 2801 Youngfield Street Suite 120 Golden, CO 80401-0208 D ❤ HH James M. Martau, MD 8510 Bryant Street Suite 350 Westminster, CO 80031-3845 D ❤ Mark F. Pattridge, MD 1030 S. Johnson Road Suite 200 Golden, CO 80401 D ❤ HH Heather A. Shull, MD 8383 W. Alameda Avenue Lakewood, CO 80226-3007 D ❤ Michael A. Yoesel, MD 8890 N. Union Boulevard Suite 200 Colorado Springs, CO 80920-2701 D ❤ HH Erika S. Kenney, MD 4500 W. 38th Avenue Suite 220 Denver, CO 80212 D ❤ Mark K. Matthews, MD 375 E. 20th Avenue Denver, CO 80205-5423 D ❤ John R. Pearse, MD, 7600 Shaffer Parkway Littleton, CO 80127-3004 D ❤ Robin L. Smith, DO 8601 Turnpike Drive Suite 200 Westminster, CO 80031-7044 D ❤ HH Jennifer A. Ziouras, MD 8383 W. Alameda Avenue Lakewood, CO 80226-3007 D ❤ Jude J. Kirk, MD 12201 Pecos Street Suite 500 Westminster, CO 80234-2073 D ❤ Alexander K. W. Maybach, DO 7950 Kipling Street Suite 101 Arvada, CO 80005-3925 D ❤ Henry Manning Pickett, MD 1805 Kipling Street Suite 100 Lakewood, CO 80215-2871 D ❤ HH Thomas G. Swanson, MD 5555 E. Arapahoe Road Centennial, CO 80122-2312 D ❤ HH Dennis P. Zoglo, MD 8758 Wolff Court Suite 200 Westminster, CO 80031-6904 D ❤ HH Dale J. Kliner, MD 13650 E. Mississippi Avenue Suite 100-B Aurora, CO 80012-3572 D ❤ HH Kathleen W. Mayer, MD 5257 S. Wadsworth Boulevard Littleton, CO 80123-2228 D ❤ HH Mary B. Poole, MD 2030 W. Mountain View Avenue Suite 400 Longmont, CO 80501-3182 D ❤ Franklin T. Thom, MD 2345 Bent Way Longmont, CO 80503-7614 D ❤ HH Reproduction without permission is strictly prohibited. All rights reserved. © 2012 Colorado Business Group on Health. The photos in this publication are rights-protected and may not be reused or reproduced for any other purpose. 7 Bridges to Excellence 4 of 5 Health Matters 2011–12 Your Partner in Health Bridges to Excellence recognition linked to money savings and improved health W What We Observed. For diabetes, we found that BTE recognized physicians have: e acknowledged those physicians receiving BTE recognitions for diabetes and cardiac care programs. Now, we want to answer the question: Do BTE recognized physicians have better outcomes for their patients? First, what is a better outcome? A better outcome for a patient with diabetes is that the control of the disease allows the patient to avoid trips to the emergency department to avoid hospitalizations and to avoid bad complications such as heart attack or stroke. The same can be said for patients receiving cardiac care. • L ower Costs. Diabetes recognized physicians had lower average relevant costs than non-recognized physicians. They also showed a strong trend of lower average potentially avoidable costs as well. • L ower Utilization. Recognized physicians fared better on a variety of utilization metrics including: º Significantly lower number of emergency room visits (Figure 1) º Less total days spent in a hospital (Figure 2) º Lower frequency of hospital admissions (Figure 3) How can we measure BTE physician performance? We compared the performance of BTE diabetes recognized physicians with physicians who were also primary care physicians, but who were not recognized. We looked at both utilization and cost metrics. A utilization measure is determined by traditional actuarial methods, for example how many patients per thousand went to the emergency department and how many days were spent in the hospital. For costs, we used more clinicallybased measures defined by the proprietary PROMETHEUS Payment Model®. Most simply these are: This means that the patients with diabetes who see these BTE diabetes recognized doctors are less likely than other similar patients to have to visit the emergency room, or be admitted to the hospital in general. We also see that patients of recognized physicians are more likely to get all the routine care they need. Interestingly, for coronary artery disease, we saw that BTE diabetes recognized physicians demonstrated significantly lower average relevant costs as well. • R elevant Costs. Costs that relate specifically and exclusively to a patient’s underlying condition and co-morbid condition. Other Observations. It is important to note that other than on the cardiac and diabetes measures that are part of the BTE Recognition program, recognition as a whole did not translate into better care in terms of either costs and utilization for the other chronic diseases mentioned above. • P otentially Avoidable Costs (PAC). Costs of care for services that reflect poor outcomes for patients, such as emergency department visits, admission to the hospital, heart attacks and other complications of the disease. For example, a patient whose diabetes is well- managed should hopefully be able to avoid or defer poor outcomes. Conclusions. No one should be surprised that in medicine, as in other fields, providers perform better for conditions on which they are measured. We applaud the efforts those physicians have made to attain cardiac and diabetes recognition, and patients can appreciate top quality management of their disease. Using two years worth of medical claims for a national health care plan that covers Colorado, we looked at performance measures for six chronic conditions: Asthma, Coronary Artery Disease (CAD), Chronic Obstructive Pulmonary Disease (COPD), Diabetes, Gastro-esophageal Reflux Disease (GERD), and Hypertension. Figure 1 Number of emergency room visits per 1,000 patients with diabetes 632 681 600 350 500 436 450 400 356 100 90 200 60 200 50 150 40 30 20 50 0 10 0 BTE Diabetes Recognized Non-recognized Reproduction without permission is strictly prohibited. All rights reserved. © 2012 Colorado Business Group on Health. The photos in this publication are rights-protected and may not be reused or reproduced for any other purpose. 92 70 100 100 108 80 250 300 120 110 300 400 Figure 3 Number of hospital admissions per 1,000 patients with diabetes 130 500 800 700 Figure 2 Number of days spent in a hospital per 1,000 patients with diabetes 0 BTE Diabetes Recognized Non-recognized 8 BTE Diabetes Recognized Non-recognized Bridges to Excellence 5 of 5 Health Matters 2011-12 Your Partner in Health A physician’s perspective: Obesity and related conditions By Dr. Kenneth Hahn O besity is an epidemic in this country and Colorado is no exception, although it does have one of the lowest rates of obesity in the country. Mississippi has one of the highest prevalence rates where 34% of adults are obese. Colorado has approximately 3.7 million adults of which 36% are considered overweight and another 20% are considered obese. About 10% of children between 12 and 18 years old living in Colorado are overweight and another 10% are obese. Just 10 years ago, the prevalence of obesity in Colorado was half of today’s estimates. Start with the basics: recommending regular exercise and a balanced diet help with all of the conditions previously mentioned. Patients need to continue these behaviors for the rest of their lives. This needs to be reinforced often. When they slip up, that is OK, but they just need to get back on track as soon as possible. The hard part is getting people motivated to change. Change is difficult for a multitude of reasons. I have had several patients change their diet and lose weight just to avoid paying a higher premium for their health insurance. This short term achievement can actually have a positive impact their health, which grows as they continue those behaviors long term. I encourage patients to think about their fight against obesity like they do about their retirement savings. The investment, sacrifice and hard work now will pay off down the road. One of the most rewarding parts of my job is watching patients transform to a healthier lifestyle and succeed! Obesity plays a major role in the development and worsening of many diseases encountered every day in family practice. These include type 2 diabetes, coronary heart disease, high blood pressure, stroke, certain cancers (colon, breast, endometrial), gallbladder and liver disease, and osteoarthritis (for more information, see Colorado Health Matters Quality Report: Health Plans 2011 available at www.ColoradoHealthOnline.org) . The incidence of these conditions increases with obesity and lower levels of physical activity. There are many theories as to how obesity plays a role in these diseases. I think about it as a vicious cycle where inactivity and poor diet cause weight gain which increases insulin resistance and fatty infiltration of the liver. These conditions in turn cause an increased appetite which causes further weight gain. About Dr. Kenneth Hahn Every physician at Arbor Family Medicine, Dr. Hahn’s practice, chose to meet Bridges to Excellence standards in both diabetes and cardiac care programs. Dr. Hahn feels it is important not only to expound on how to reach optimum health to patients, but to practice giving high quality health care to patients. Receiving Bridges to Excellence recognitions has enabled the physicians at Arbor Family Medicine to convey their intent to maintain high quality standards. What is a primar y care physician to do? Dr. Hahn is Board Certified in Family Medicine since 1996. He moved to Colorado in 1993 to do his Family Medicine Residency at Presbyterian/St. Luke’s Medical Center in Denver, Colorado. He is a member of the American Osteopathic Association. He has an active interest in most aspects of Family Medicine including gynecology, pediatrics, dermatology, orthopedics and gastrointestinal disorders. We do not treat populations, we treat patients on an individual basis. It is critical that we make an impact on an individual’s behavior in order to help the whole country get healthier. This is the heart of primary prevention! Reproduction without permission is strictly prohibited. All rights reserved. © 2012 Colorado Business Group on Health. The photos in this publication are rights-protected and may not be reused or reproduced for any other purpose. 9 Bridges to Excellence diabetes care recognitions 1 of 5 Health Matters 2011-12 Your Partner in Health Are you living with diabetes? The diabetes epidemic T he number of people with diabetes in this country is continuing to rise. More than 23.6 million Americans are currently living with the disease. In Colorado alone the number of patients with diabetes exceeds 220,867. The burden of diabetes and the cost of treatment contribute to potentially preventable longterm complications such as heart disease, blindness, kidney disease, and stroke. In order to prevent these long-term complications, people with diabetes should measure and control their HbA1c, blood sugar, cholesterol, and blood pressure while receiving regular eye exams and urine tests. While the majority of the burden for getting tehse tests is on the individual, physicians should be directly engaging patients. superior control, and process measures. For more information, please see Colorado Health Matters Quality Report: Health Plans. Fatty foods trigger diabetes It is well known that an increase in weight leading to obesity is directly related to an increased risk of type 2 diabetes. However, the direct connection between obesity and type 2 diabetes was not discovered until recently. In Nature Medicine August 2011, scientist reported that high levels of fat disrupt two proteins that turn genes on or off in mice. The specific genes are responsible for a system that monitors blood sugar. With the genes effectively turned off, the body cannot regulate insulin levels and type 2 diabetes presents. That is to say, those persons who eat fattier foods are more likely to develop type 2 diabetes. CBGH with BTE would like to recognize the doctors on the following pages for their dedication to helping patients with diabetes through utilizing poor control, Know your ABCs of diabetes and heart health Take note HbA 1c (diabetes only blood test) • D iabetes is the seventh leading cause of death from disease in the United States. • T est results are expressed as a percentage, with 4 to 6 percent being normal in most cases. Diabetes patients should aim for less than 8 percent. • All patients with diabetes not meeting their plan goals should test their HbA1c levels quarterly. Every patient with diabetes should have their levels checked at least twice a year. • T hose living with diabetes have an increased chance of suffering from serious health complications. B lood pressure • P reventive care practices have been shown to be effective in decreasing both the incidence and progression of diabetes-related complications. • S ee your doctor to have your blood pressure tested at least once every two years or more frequently if you have high blood pressure. • To prevent high blood pressure, exercise often, avoid high sodium foods, drink alcoholic beverages in moderation, and find healthy ways to manage stress. • 9 out of 10 people newly diagnosed with type 2 diabetes are overweight. • D irect medical expenditures incurred by individuals with diabetes equal $13,243 vs.or persons without diabetes. C holesterol • E veryone over 18 years old should have their cholesterol checked at least once every five years. • To maintain healthy cholesterol levels, eat foods low in saturated fats. Your total daily fat intake should fall between 20–35 percent of your daily caloric intake. A study published in the journal Diabetes Care in 2005 investigated the effect of depression on overall mortality in adults with and without diabetes. During the eight-year study, 1,925 deaths were documented, and 522 of those deaths were caused by heart disease. Researchers concluded that the coexistence of diabetes and depres sion is significantly associated with an increased risk of death from all causes, beyond having just diabetes or just depression alone. D iet • A healthy diet is rich in fruit and vegetables, whole grains, lean meats, and poultry. • I n maintaining a healthy diet, eat fish at least twice a week and limit dairy intake to fat-free and 1 percent fat dairy products. • Limit foods that are high in fat or sugar and those foods that contain hydrogenated oils. E xercise • To increase your everyday exercise, take these small steps: ➤ Use the stairs, instead of the elevator or escalator ➤ Park farther away from the office or store ➤ Work in the garden, clean out the garage, or mow the lawn ➤ Go for short evening walks ➤With your physician’s permission, participate in activities like brisk walking, aerobics classes, swimming, running, or jumping rope three to four times a week, for 30 minutes at a time. • To know more, contact your doctor, health plan websites, Colorado Diabetes Association, or the Colorado Heart Association. Reproduction without permission is strictly prohibited. All rights reserved. © 2012 Colorado Business Group on Health. The photos in this publication are rights-protected and may not be reused or reproduced for any other purpose. 10 Bridges to Excellence diabetes care recognitions 2 of 5 Health Matters 2011-12 Your Partner in Health Doctors receiving diabetes recognition HHReceived a second or third recognition in at least one program Is treating your diabetes becoming too costly? The Consumer Reports Best Buy Drugs public education project is a tool that will help you talk to your doctor about prescription drugs, and find the most effective and safe drugs that also give you the best value for your health care dollar. Consumer Best Buy Drugs aims to improve access to needed medicines for tens of millions of Americans—because they lack insurance coverage for prescription drugs, because the prices of many medicines today are so high, and because many consumers and physicians may not be aware of proven and affordable alternatives. For more information on this program, visit www.ConsumerReports.org. This is a public service notice. More than 25.8 million Americans have diabetes. Reproduction without permission is strictly prohibited. All rights reserved. © 2012 Colorado Business Group on Health. The photos in this publication are rights-protected and may not be reused or reproduced for any other purpose. James A. Adams, MD 8383 W. Alameda Avenue Lakewood, CO 80226-3007 Sheila S. Bee, MD 2620 Tenderfoot Hill Suite 110 Colorado Springs, CO 80906-8356 Vivian I. Chao MD 4803 Ward Road Wheat Ridge CO 80033-1902 HH Rebecca L. Agnew, MD 7701 Sheridan Boulevard Arvada, CO 80003-2605 Robert B . Beeson, MD 280 Exempla Circle Lafayette, CO 80026-3370 HH Amy K. Chudik DO 7600 Shaffer Parkway Littleton, CO 80127-3004 Jonathan A. Albert, MD 5555 E. Arapahoe Road Centennial, CO 80122-2312 Christine V. Bellantoni Laycock, MD 2222 N. Nevada Avenue Suite 2010 Colorado Springs, CO 80907-6849 Duane A. Claassen MD 1707 Cole Boulevard Suite 150 Golden CO 80401-3255 Brandy M. Allen, MD 8383 W. Alameda Avenue Lakewood, CO 80226-3007 Byron L. Berge, DO 3550 Lutheran Parkway Suite G-20 Wheat Ridge, CO 80033-6016 Douglas P. Clark MD 6140 Tutt Boulevard Suite 200 Colorado Springs, CO 80923-3576 HH Lawrence S. Allen, MD 5555 E. Arapahoe Road Centennial, CO 80122-2312 Vincent A. Bilello, MD 1000 W. South Boulder Road Suite 214 Lafayette, CO 80026 Stephen W., Cobb, MD 16570 Washington Street Thornton, CO 80023-8964 Karen Y. Anderson, MD 14701 E. Exposition Avenue Aurora, CO 80012-2623 Sonya L. Black, MD 2955 South Broadway Englewood, CO 80113-1526 Mary E., Coleman, MD 9695 S. Yosemite Street Suite 324 Lone Tree, CO 80124-2890 Tracy E. Ayers, MD 4760 Flintridge Drive Suite 200, Colorado Springs, CO 80918-4266 HH Abby L. Bleistein, MD 8753 Yates Drive Suite 110 Westminster-A, CO 80031-3679 Melissa R., Coomes, MD 11550 Sheridan Boulevard Broomfield, CO 80020-3311 Jennifer E. Bajaj, MD 10400 E. Alameda Avenue Denver, CO 80247-5104 HH Sarah L. Boyer, MD 9285 Hepburn Street Highlands Ranch, CO 80129-2262 Lillian M., Coppola, MD 1375 E. 20th Avenue Denver, CO 80205-5423 HH Glenn A. Baker, MD 14701 E. Exposition Avenue Aurora, CO 80012-2623 Joshua A. Brauer, MD 11245 Huron Street Westminster-A, CO 80234 Anna F. Cosyleon MD 5555 E. Arapahoe Road Centennial, CO 80122-2312 HH Paulanne B. Balch, MD 7701 Sheridan Boulevard Arvada, CO 80003-2605 Kevin A. Briggs, MD 11245 Huron Street Westminster-A, CO 80234 David A. Craigie MD 9285 Hepburn Street Highlands Ranch, CO 80129-2262 HH Scott I. Barclay, MD 7030 S. Yosemite Street Centennial, CO 80112-2026 HH Janet Brown, MD 3235 Mill Vista Road Highlands Ranch, CO 80129 2440 Thomas P. Dlugos, MD 309 E. Espanola Street Colorado Springs, CO 80907 HH Eric D. Barnhart, MD 2200 E. 104th Avenue Suite 115 Thornton, CO 80233-4402 Lucy M. Budde, MD 8383 W. Alameda Avenue Lakewood, CO 80226-3007 John D. Douthit DO 9981 N. Washington Street Suite 24 Thornton, CO 80229-2165 Thomas J. Bartlett, MD 2222 N. Nevada Avenue Suite 2010, Colorado Springs, CO 80907-6849 HH John R. Burchinal, DO 7701 Sheridan Boulevard Arvada, CO 80003-2605 HH David A. Downs, MD 10400 E. Alameda Avenue Denver, CO 80247-5104 Suzanne M. Beck DO 12790-A W. Alameda Parkway Lakewood, CO 80228-2850 Christopher J. Carlson, MD 4301 Lowell Boulevard Denver, CO 80211-1654 Meighan W. Elder MD 580 Mohawk Drive Boulder, CO 80303-3712 HH 11 Bridges to Excellence diabetes care recognitions 3 of 5 Health Matters 2011-12 Your Partner in Health Doctors receiving diabetes recognition continued HHReceived a second or third recognition in at least one program Ifeoma R. Eleazu, MD 10400 E. Alameda Avenue Denver, CO 80247-5104 HH Stuart G. Geer, MD 2345 Bent Way Longmont, CO 80503-7614 Mark S. Hoskinson, MD 580 Mohawk Drive Boulder, CO 80303-3712 HH F. Paul Knapp, MD 8383 W. Alameda Avenue Lakewood, CO 80226-3007 Mark A. Levstik, DO 3814 E. 120th Avenue Thornton, CO 80233-1608 Julia A. Essig, MD 1420 W. Midway Boulevard Broomfield, CO 80020-2090 HH J. Michael Gibson, MD 11245 Huron Street Westminster, CO 80234 Sarah Lynn Huffman, MD 8890 N. Union Boulevard Suite 200 Colorado Springs, CO 80920-2701 HH Loree A. Koza DO 1420 W. Midway Boulevard Broomfield, CO 80020-2090 Jill R. Levy, MD 10400 E. Alameda Avenue Denver, CO 80247-5104 Clifton Etienne, MD 12201 Pecos Street Suite 500 Westminster, CO 80234-2073 Michelle L. Glasgow, MD 11245 Huron Street Westminster,CO 80234 Brian R. Hughes, DO 205 S. Main Street Suite B Longmont, CO 80501-1714 Paula M. Kral, MD 7701 Sheridan Boulevard Arvada, CO 80003-2605 Chia-Yen Lien, MD 8383 W. Alameda Avenue Lakewood, CO 80226-3007 Mary E. Faini, MD 1309 Sunset Street Longmont, CO 80501-3215 Sarah C. Goldberg, MD 11245 Huron Street Westminster-A, CO 80234 Ann M. Imhof, MD 2200 E 104th Avenue Suite 115 Thornton, CO 80233-4402 Jennifer O. Kubista, MD 12371-B W. 64th Avenue Arvada, CO 80004-4035 Judith A. Lindauer-Gosik, MD 8383 W. Alameda Avenue Lakewood, CO 80226-3007 Andrea M. Fedele, MD 5257 S. Wadsworth Boulevard Littleton, CO 80123-2228 Scott T. Goodall, MD 7600 E. Park Meadows Drive Suite 1500 Lone Tree, CO 80124 Warren P. Jaeger, MD 550 Highway 150 Monument, CO 80132-9122 HH Nirmala S. Kumar, MD 1800 15th Street Suite 310 Greeley, CO 80631-4562 Valerie E. Lipetz, MD 4745 Arapahoe Avenue Suite G-50 Boulder, CO 80303-1384 Michael D. Feil, DO 280 Exempla Circle Lafayette, CO 80026-3370 HH James J. Gregory, MD 2200 E 104th Avenue Suite 115 Thornton, CO 80233-4402 Karen A. Johnson, MD 8585 W. 14th Avenue Suite B-2 Lakewood, CO 80215-4860 Mark M. Laitos, MD 1309 Sunset Street Longmont, CO 80501-3215 Tracy E. Lippard, MD 2345 Bent Way Longmont, CO 80503-7614 Daniel R. Fellhauer, MD 4760 Flintridge Drive Suite 200 Colorado Springs, CO 80918-4266 Lauren J. Halby, MD 4760 Flintridge Drive Suite 200 Colorado Springs, CO 80918-4266 Thomas G. Johnson, DO 5115 Fontaine Boulevard Suite 101 Fountain, CO 80817-1061 Huong M. Lam, MD 5555 E. Arapahoe Road Centennial, CO 80122-2312 Troy A. Long, MD 4803 Ward Road Wheat Ridge, CO 80033-1902 Patricia J. Flood-Speidel, MD 8383 W. Alameda Avenue Lakewood, CO 80226-3007 Steve D. Haley, MD 2345 Bent Way Longmont, CO 80503-7614 HH Cynthia L. Justice, MD 1375 E. 20th Avenue Denver, CO 80205-5423 Tish R. Landrum, MD 8550 W. 38th Avenue Suite 206 Wheat Ridge, CO 80033-6053 David H. Lookner, MD 580 Mohawk Drive Boulder, CO 80303-3712 HH John J. Ford, MD 8601 Turnpike Drive Suite 200 Westminster, CO 80031-7044 Douglas C. Hammerstrom, MD 3470 Centennial Boulevard Suite 205 Colorado Springs, CO 80907-4090 HH Ingrid M. Justin, MD 11245 Huron Street Westminster-A, CO 80234 HH Anita K. Lane, MD 2222 N. Nevada Avenue Suite 2010 Colorado Springs, CO 80907-6849 HH Luis H. Lorenzo, MD 12605 E. 16th Avenue MS-C312 Aurora, CO 80045-7109 Eric S. Francis, MD 4803 Ward Road Wheat Ridge, CO 80033-1902 Eric J. Harker, MD 580 Mohawk Drive Boulder, CO 80303-3712 Michael B. Keller, MD 1700 Marion Street Denver, CO 80218 Karen L. Larson, MD 7615 W. 38th Avenue Suite B-117 Wheat Ridge, CO 80033 Christopher C. Madden, MD 1309 Sunset Street Longmont, CO 80501-3215 James E. Franzbrooke, DO 10465 Melody Drive Suite 306 Northglenn, CO 80234-4126 HH Ronald R. Harris, MD 2955 South Broadway Englewood, CO 80113-1526 Tanya Michelle Kern, MD 8383 W. Alameda Avenue Lakewood, CO 80226-3007 Theodore S. Lawson, MD 8890 N. Union Boulevard Suite 200 Colorado Springs, CO 80920-2701 HH Matthew T. Maloney, MD 5257 S. Wadsworth Boulevard Littleton, CO 80123-2228 James M. Fretwell, MD 205 S. Main Street Suite B Longmont, CO 80501-1714 Mark P. Hayman, MD 5257 S. Wadsworth Boulevard Littleton, CO 80123-2228 HH Joseph H. Kim, MD 175 S. Union Boulevard Suite 350 Colorado Springs, CO 80910-3146 HH Li-Fen Lee, MD 8383 W. Alameda Avenue Lakewood, CO 80226-3007 Angie N. Martinez, MD 7701 Sheridan Boulevard Arvada, CO 80003-2605 Debra A. Friesen, MD 4803 Ward Road Wheat Ridge, CO 80033-1902 Felipe Hernandez, MD 2955 South Broadway Englewood, CO 80113-1526 James M. Kinsman, MD 175 S. Union Boulevard Suite 350 Colorado Springs, CO 80910-3146 Amy L. Lemke, MD 16290 E. Quincy Avenue Aurora, CO 80015-1594 Stacey L. Mason, MD 8383 W. Alameda Avenue Lakewood, CO 80226-3007 David F. Garfias, MD 4350 Wadsworth Boulevard Suite 425 Wheat Ridge, CO 80033-4652 HH T. Kevin Hetherington, DO 10400 E. Alameda Avenue Denver, CO 80247-5104 Mary E. Kirker, MD 630 15th Avenue Suite 103 Longmont, CO 80501 Lorena R. Letkomiller, MD 300 Exempla Circle Suite 310 Lafayette, CO 80025-3394 Kimberly M. Mayhew, MD 580 Mohawk Drive Boulder, CO 80303-3712 HH Reproduction without permission is strictly prohibited. All rights reserved. © 2012 Colorado Business Group on Health. The photos in this publication are rights-protected and may not be reused or reproduced for any other purpose. 12 Bridges to Excellence diabetes care recognitions 4 of 5 Health Matters 2011-12 Your Partner in Health Doctors receiving diabetes recognition continued HHReceived a second or third recognition in at least one program Edward P. McAuliffe, MD 280 Exempla Circle Lafayette, CO 80026-3370 John D. Norton, MD 2222 N. Nevada Avenue Suite 2010 Colorado Springs, CO 80907-6849 Innessa T. Porter, MD 5555 E. Arapahoe Road Centennial, CO 80122-2312 Michael A. Schindel, MD 7444 W. Alaska Drive Suite 200 Lakewood, CO 80226-3331 John K. Stanton, DO 12004 Melody Drive Westminster, CO 80234 4212 Anne B. McLean, MD 30940 Stagecoach Boulevard Suite 270-E Evergreen, CO 80439-7984 HH Atsuko J. Ohtake, MD 8383 W. Alameda Avenue Lakewood, CO 80226-3007 HH Carla J. Rail, MD 8550 W. 38th Avenue Suite 206 Wheat Ridge, CO 80033-6053 Leslie A. Schipper, DO 200 W. County Line Road Suite 130 Highlands Ranch, CO 80129-2342 Richard M. Stiphout, MD 3670 Parker Boulevard Littleton, CO 81008-2207 Carolyn Alice Mellette, NP 7030 S. Yosemite Street Centennial, CO 80112-2026 Rafael J. Olivares, MD 255 Union Boulevard Suite 300 Lakewood, CO 80228-1834 Carol J. Ramatowski, DO 7850 N. Vance Drive Suite 100 Arvada, CO 80003-2127 Kathryn E. Schorr-Winchell, MD 1375 E. 20th Avenue Denver, CO 80205-5423 Helen M. Story, MD 6169 S. Balsam Way Suite 250 Littleton, CO 80123-3063 Thomas P. Merkert, MD 4803 Ward Road Wheat Ridge, CO 80033-1902 Caryn E. Orr, MD 10400 E. Alameda Avenue Denver, CO 80247-5104 Janisse Cayanan Rears, DO 7701 Sheridan Boulevard Arvada, CO 80003-2605 Kent Schreiber, MD 3814 E. 120th Avenue Thornton, CO 80233-1608 Nancy L. Stoudt, MD 2200 E. 104th Avenue Suite 115 Thornton, CO 80233-4402 Joyce E. Michael, DO 8890 N. Union Boulevard Suite 200 Colorado Springs, CO 80920-2701 HH Amy J. Owen DO 6140 Tutt Boulevard Suite 200 Colorado Springs, CO 80923-3576 Juanita R. Redfield, MD 11245 Huron Street Westminster, CO 80234 Veronica A. Serna-Eberhart, MD 2222 N. Nevada Avenue Suite 2010 Colorado Springs, CO 80907-6849 Kyle M. Suire, DO 1823 Ford Street Golden, CO 80401-2464 Jennifer J. Miller, MD 16290 E. Quincy Avenue Aurora, CO 80015-1594 Robert D. Pane, MD 1000 W. South Boulder Road Suite 214 Lafayette, CO 80026 Jay Reinsma, MD 3550 Lutheran Parkway Suite G-20 Wheat Ridge, CO 80033-6016 HH Patrick B. Shahan, MD 550 Highway 150 Monument, CO 80132-9122 HH Tod M. Sweeney, MD 6390 Gardenia Street Suite 140 Arvada, CO 80004 Patrick A. Miller, MD 175 S. Union Boulevard Suite 350 Colorado Springs, CO 80910-3146 HH Ian E. Parsons, MD 16290 E. Quincy Avenue Aurora, CO 80015-1594 Vernon D. Ritzman, MD 8550 W. 38th Avenue Suite 206 Wheat Ridge, CO 80033-6053 Phillip A. Shriver, MD 6140 Tutt Boulevard Suite 200 Colorado Springs, CO 80923-3576 Margret S. Thompson, MD 14701 E. Exposition Avenue Aurora, CO 80012-2623 Richard A. Miller, MD 5115 Fontaine Boulevard Suite 101 Fountain, CO 80817-1061 Karla C. Pastrana, MD 5257 S. Wadsworth Boulevard Littleton, CO 80123-2228 Susan I. Roach, MD 1309 Sunset Street Longmont, CO 80501-3215 Amarbir K. Sidhu, MD 10835 Dover Street Suite 1100 Westminster, CO 80021 Albert G. Ting, MD 14701 E. Exposition Avenue Aurora, CO 80012-2623 HH Victoria L. Moffatt, MD 2345 Bent Way Longmont, CO 80503-7614 Manoj V. Pawar, MD 1400 E. Boulder Street Colorado Springs, CO 80909-5533 Juan B. Rodriguez DO 4674 Snow Mesa Drive Suite 140 Fort Collins, CO 80528-8614 Linda M. Silveira, MD 6025 Delmonico Drive Colorado Springs, CO 80919-2251 Tony J. Toloczko, MD 5555 E. Arapahoe Road Centennial, CO 80122-2312 Morris Moore, MD 580 Mohawk Drive Boulder, CO 80303-3712 HH Kerry A. Peel, MD 580 Mohawk Drive Boulder, CO 80303-3712 Mark D. Rojec, MD 16290 E. Quincy Avenue Aurora, CO 80015-1594 Robert M. Sims, MD 6169 S. Balsam Way Suite 250 Littleton, CO 80123-3063 Deanne L. Veselka, MD 5115 Fontaine Boulevard Suite 101 Fountain, CO 80817-1061 Barbara A. Morris, MD 3235 Mill Vista Road Highlands Ranch, CO 80129-2440 Mark A. Perea, MD 2425 S. Colorado Boulevard Suite 160 Denver, CO 80222-5937 Richard P. Rubenstein, MD 1655 Lafayette Street Suite 110 Denver, CO 80218 Jacqueline A. Skaggs, DO 8890 N. Union Boulevard Suite 200 Colorado Springs, CO 80920-2701 Rachel A. Voogt-Clayborn, MD 280 Exempla Circle Lafayette, CO 80026 3370 Jeffrey M. Morse, MD 10400 E. Alameda Avenue Denver, CO 80247-5104 Michael J. Perlman, MD 580 Mohawk Drive Boulder, CO 80303-3712 Monica P. Salas-Meyers, DO 1420 W. Midway Boulevard Broomfield, CO 80020-2090 Bruce R. Smith, MD 1655 Lafayette Street Suite 110 Denver, CO 80218 Jeannine S. Wallnutt, MD 7701 Sheridan Boulevard Arvada, CO 80003-2605 Nicole A. Nagel, MD 280 Exempla Circle Lafayette, CO 80026-3370 Melissa B. Peters, DO 5555 E. Arapahoe Road Centennial, CO 80122-2312 E. Mark Sarinopoulos, MD 1420 W. Midway Boulevard Broomfield, CO 80020-2090 HH Jeffrey G. Snyder, MD 16222 US Highway 24 Suite 200 Woodland Park, CO 80863-8763 Kristine E. Walsh, MD 2803 Roslyn Street Denver, CO 80238-2624 Dawn M. Newell, MD 9285 Hepburn Street Highlands Ranch, CO 80129-2262 Susan P. Peterson, MD 11245 Huron Street Westminster-A, CO 80234 Rebecca J. Schaefer, MD 4500 W. 38th Avenue Suite 220 Denver, CO 80212 Michael W. Spangler, DO 175 S. Union Boulevard Suite 350 Colorado Springs, CO 80910-3146 HH Harry J. Walter DO 8515 Pearl Street Suite 202 Thornton, CO 80229 Reproduction without permission is strictly prohibited. All rights reserved. © 2012 Colorado Business Group on Health. The photos in this publication are rights-protected and may not be reused or reproduced for any other purpose. 13 Bridges to Excellence diabetes care recognitions 5 of 5 Health Matters 2011-12 Your Partner in Health Doctors receiving diabetes recognition continued HHReceived a second or third recognition in at least one program Donald G. Ward, DO 7600 Shaffer Parkway Littleton, CO 80127-3004 HH James H. Weingart, MD 2200 E. 104th Avenue Suite 115 Thornton, CO 80233-4402 Cydney N. West, DO 12371-B W. 64th Avenue Arvada, CO 80004-4035 Camilla S. Wright, MD 9285 Hepburn Street Highlands Ranch, CO 80129-2262 Christine A. Yang, MD 8383 W. Alameda Avenue Lakewood, CO 80226-3007 Terri B. Weber, MD 6140 Tutt Boulevard Suite 200 Colorado Springs, CO 80923-3576 HH Teresa S. Welsh, MD 16290 E. Quincy Avenue Aurora, CO 80015-1594 Jason R. West, DO 550 Lutheran Parkway Suite G-20 Wheat Ridge, CO 80033-6016 HH George H. Yamasaki, MD 8550 W. 38th Avenue Suite 206 Wheat Ridge, CO 80033-6053 Paula J. Zegob-Hartmann, MD 2345 Bent Way Longmont, CO 80503-7614 HH Disease management programs Many health plans offer programs to their members with asthma, cardiovascular disease, diabetes, obesity, and other chronic conditions. Through these programs you can learn to manage continuing health conditions so you stay active and avoid complications. Many plans will provide you with a case manager, a nurse, or a call-in number so you can talk to a health professional. You may use these resources to answer day-to-day questions that you may have such as: • What diseases may cause the symptoms I have? • What tests might I need, or what do these test results mean? • What are these medications and how can I take them most effectively? Suggestions on disease management from a physician • When do I need to see my physician again? 1. Follow up on your tests, because not all physicians have reliable systems to notify patients of results in a timely way. • How can I change my daily activities so that I can start feeling better? 2. Know your numbers! What is the optimal level for your blood pressure, your cholesterol, and your blood sugar? What is your healthiest weight? Your nurse or case manager can work directly with you and your doctor to design a plan that is right for you. Effective disease management programs are based on the best evidence and practices available in the medical literature. 3.If you are told you have diabetes, heart disease, or any other chronic health problem, find out more! Find a health educator or a care manager, or see if you are eligible to join a disease management program through your health plan. You have questions; they have answers. How can disease management help my family member or me? Common benefits of disease management programs include: children missing fewer days of school, adults missing fewer days of work, and fewer complications from chronic conditions. 4. Follow through with your health provider’s recommendations. Lose a few pounds, quit smoking, and get active. Take your medications exactly as prescribed. Go back to see your physician routinely, so you have the time to talk about managing your health, tracking your progress, getting preventive care as scheduled, and making changes in medications if necessary. How can I get into a disease management program? Contact your health plan or your physician to learn more about these programs. Many of these programs are available to plan members at no cost. How can I organize my health care information? Track your health and your health care services in an electronic personal health record. A personal health record can organize your medications, test results, and allergies into a private, personal, and accessible record. 5.Be persistent. A patient without a physician’s knowledge might make assumptions that could have proved deadly. You must be your own advocate. For more information, call the Colorado Business Group on Health at 303-922-0939. Reproduction without permission is strictly prohibited. All rights reserved. © 2012 Colorado Business Group on Health. The photos in this publication are rights-protected and may not be reused or reproduced for any other purpose. 14 Bridges to Excellence cardiac care recognitions 1 of 2 Health Matters 2011-12 Your Partner in Health Heart health A ccording to an American Heart Association publication, more than 81 million Americans have had one or more forms of cardiovascular disease. It is no surprise that cardiovascular diseases are the single largest killer of Americans and Coloradans alike. In fact, every 26 seconds, an American suffers a coronary event, and about every minute an American dies from one. In Colorado alone, someone dies every hour from cardiovascular disease. BTE’s cardiac care program hopes to lower the financial and human burden of unnecessary hospitalizations and complications. Physicians are evaluated based on care provided to a sample of individual patients regarding the following clinical measures: blood pressure control, LDL control, complete lipid profile, use of aspirin or another antithrombotic, and documentation of smoking status and cessation advice and treatment. CBGH and BTE would like to recognize the doctors on the following pages for their commitment to patients with cardiovascular disease. Cardiovascular disease includes, but is not limited to the following: • • • • High blood pressure (140/90) Coronary º Myocardial infarction (MI or heart attack) º Heart failure Stroke Congenital cardiovascular defects Tips to reduce your risk of heart disease: • • • • Do not smoke Control your blood pressure Exercise regularly Eat a healthy diet Even while a person is still overweight or obese, losing 5-10% of one’s weight may lower the likelihood of developing heart disease. A stronger heart means more efficient pumping, oxygenation, and nutrient carrying benefits of the blood. Weight loss will help: • Lower blood pressure • Lower triglycerides • Lower cholesterol • Improve heart function and blood flow • Decrease inflammation through the body. Take note Smokers have two to three times the risk of suffering coronary heart disease. In Colorado, someone dies every hour due to cardiovascular disease. Call the Quitline number or visit colorado.quitlogix.org. This is a public service notice. Reproduction without permission is strictly prohibited. All rights reserved. © 2012 Colorado Business Group on Health. The photos in this publication are rights-protected and may not be reused or reproduced for any other purpose. 15 8 0 0 - Q U I T- N O W (800-784-8669) Bridges to Excellence cardiac care recognitions 2 of 2 Health Matters 2011-12 Your Partner in Health Doctors receiving cardiac recognition HHReceived a second or third recognition in at least one program Jack D. Aikin MD 200 W. County Line Road Suite 310 Highlands Ranch, CO 80129-2342 Dennis C. Channel, MD 11245 Huron Street Westminster-A, CO 80234 John H. Gale MD 1823 Ford Street Golden, CO 80401 2464 HH Arthur Levene, MD 1000 Southpark Drive Littleton, CO 80120-5654 HH Stephan W. Shane, DO 11245 Huron Street Westminster, CO 80234 Jason V. Barmore, MD 8383 W. Alameda Avenue Lakewood, CO 80226-3007 William C. Choe MD 1000 Southpark Drive Littleton, CO 80120-5654 HH W. Terry Gipson, MD 200 W. County Line Road Suite 380 Highlands Ranch, CO 80129-2361 Peter W. Levitt, MD 1000 Southpark Drive Littleton, CO 80120-5654 Michael E. Staab, MD 1000 Southpark Drive Littleton, CO 80120-5654 HH Frank R. Becky, MD 4803 Ward Road Wheat Ridge, CO 80033-1902 Roger S. Damle MD 1000 Southpark Drive Littleton, CO 80120-5654 HH Jeffrey J. Glaves, MD 9285 Hepburn Street Highlands Ranch, CO 80129-2262 Sheila L. T. Ling, MD 2575 Spruce Street Boulder, CO 80302-3806 Paul M. Sunde, MD 6169 S. Balsam Way Suite 220 Littleton, CO 80123-3063 John L. Bender, MD 4674 Snow Mesa Drive Suite 140 Fort Collins, CO 80528-8614 Ira M. Dauber MD 1000 Southpark Drive Littleton, CO 80120-5654 HH James T. Hardee, MD 11245 Huron Street Westminster-A, CO 80234 Laura A. Makaroff, DO 12543 N Highway 83 Suite 228 Parker, CO 80134-8800 C. Rockney White, MD 10400 E. Alameda Avenue Denver, CO 80247-5104 Joseph E. Burchenal, MD 1000 Southpark Drive Littleton, CO 80120 5654 HH Jamie J. Doucet MD 3000 Center Green Drive Suite 120 Boulder, CO 80301-2364 David C. Hutchings, MD 10400 E. Alameda Avenue Denver, CO 80247-5104 Michael D. Mignoli, MD 9218 Kimmer Drive Suite 106 Lone Tree, CO 80124 Thomas C. White, MD 200 West County Line Road Suite 370 Highlands Ranch, CO 80129 Ellen M. Burkett, MD 4185 E. Wildcat Reserve Parkway Suite 100 Highlands Ranch, CO 80126-6802 Andy M. Fine MD 7720 S. Broadway Suite G-30 Littleton, CO 80122-2636 David L. Kauffman, MD 7600 Shaffer Parkway Littleton, CO 80127-3004 Juventino Saavedra, MD 1375 E. 20th Avenue Denver, CO 80205-5423 Heather L. Burton, MD 383 W. Alameda Avenue Lakewood, CO 80226-3007 Steven P. Friedrich, MD 1000 Southpark Drive Littleton, CO 80120-5654 HH Dimitri A. Kaufman, MD 1000 Southpark Drive Littleton, CO 80120-5654 HH Harvey A. Schuchman, MD 1000 Southpark Drive Littleton, CO 80120-5654 HH What you need to know about cholesterol There are two types of cholesterol. It is very important for you to understand the difference. Too much of one or not enough of the other can put you at risk for coronary heart disease or stroke. LDL is commonly referred to as the “bad” cholesterol. LDL has been linked to the formation of blockages or plaques that narrow the arteries, raise blood pressure, and make the heart work harder. HDL, on the other hand, is referred to as “good” cholesterol because it prevents formation of plaques with the arteries. Low LDL levels coupled with high HDL levels indicate a reduced risk of heart attack or stroke. ♥ 19.7% of all deaths in Colorado are caused by heart disease. 1.25 million heart attacks occur in the United States annually. Reproduction without permission is strictly prohibited. All rights reserved. © 2012 Colorado Business Group on Health. The photos in this publication are rights-protected and may not be reused or reproduced for any other purpose. 16 Health plan tools to fight obesity 1 of 2 Health Matters 2011-12 Your Partner in Health Colorado health plans provide tools to keep members healthy M aintaining a healthy weight is beneficial for an improved physical, emotional, and financial lifestyle. Many health plan members do not know that health plans offer programs that guide them on ways to maintain a healthy weight and inform them about the healthiest manner in which to lose excess weight. Additionally, plans offer employers and physicians tools and products that help them engage their employees and patients in exercise, weight loss and healthy lifestyle programs. Mountain Health Plan (RMHP), and UnitedHealthcare (United) each have areas of their websites that allow members to explore healthy eating habits and guidelines for maximizing the benefits of exercise. Often these sites present the information in an interactive medium that the member can tailor to his or her particular needs. Personalized Programs Each health plan has some type of one-on-one counseling they offer to help members manage their weight. Participants in RMHP’s Well Being Index receive individual assessments to evaluate health status in six domains of life: Life Evaluation, Emotional Health, Physical Health, Healthy Behavior, Work Environment, and Basic Access to health care. Aetna’s Healthy Body, Healthy Weight program offers telephonic counseling sessions that integrate educational material and web-based interactive tools. United offers both online, real-time health coaching with registered nurses and obesity-centric telephonic coaching. Likewise, Kaiser offers telephone health coaching on health eating, active living as well as weekly classes at local medical offices and employer sites to cover multiple weight related topics. Several plans also offer discounted or free commercial weight loss programs such as Jenny Craig or WeightWatchers. Targeting/Identifying Patients In 2011, health plans identified only 4% of their population as obese despite recognized studies putting the number at around one-third of Americans. Why the disparity? Currently, most health plans can only identify if a patient is obese if the patient completes a self-administered health assessment survey. One way to improve the tracking of patient’s weight is to require, for accreditation purpose, plans to know if a physician is tracking patient BMIs. The Healthcare Effectiveness Data and Information Set (HEDIS), the most widely reported set of performance measures in the industry, has measures relating to health plans measuring obesity in their populations: Adult BMI Assessment (ABA) and Weight and Counseling for Nutrition and Physical Activity in Children/Adolescents (WCC). ABA measure reports what percentage of plan members had their BMI measured at a doctor visit while WCC measure encourages BMI assessment by physicians bolstered by counseling for nutrition and physical activity in minors. The good news is many Colorado health plans decided to voluntarily report these measures in the near future. Hopefully with increased awareness of the prevalence of BMI testing, plans will be able to better follow their patient population and target patients who would most benefit from their educational programs. Member Interventions Access to Information on the Internet Plans disseminate information regarding the free weight loss/weight management benefits each plan offers on their websites. Aetna, Kaiser Permanente (Kaiser), Rocky Reproduction without permission is strictly prohibited. All rights reserved. © 2012 Colorado Business Group on Health. The photos in this publication are rights-protected and may not be reused or reproduced for any other purpose. 17 Health plan tools to fight obesity 2 of 2 Health Matters 2011-12 Your Partner in Health Tools to keep members healthy The community approach Community Interventions Lastly, many plans support community initiatives geared to prevent obesity. CIGNA collaborates with the Healthy Kids Challenge program to aid schools and communities in preventing childhood obesity by encouraging healthier eating habits and physical activity in children. With grant support, Aetna is sponsoring the Partnership for Prevention, which will quantify the likely impact of childhood obesity. Anthem awarded the Rocky Mountain Public Broadcasting Network a grant to help adults improve and sustain healthy physical activity levels. Also, with grant funding, Anthem provided wounded military service members in eleven states rehabilitation programs in sports and recreation. Similarly, United, Children’s Hospital Colorado and the USA Pro Cycling Challenge are launching a new program, “Bikes for Life,” that will provide 1,000 bicycles and 1,000 helmets to Denverarea kids over the next three years. RMHP and Kaiser have partnered with and/ or sponsored LiveWell Colorado to support and collaborate in their programs that encourage healthy weight maintenance. Health plans support a community approach to weight management by providing employers, physicians, local health agencies, and other health care providers with tools and programs that encourage healthy habits and choices. For example, CIGNA, Aetna, and United distribute free toolkits to employers that include educational posters, body mass index (BMI) calculators, pedometers, and informative weight management pamphlets for distribution to employees. Health care providers, as those who interface directly with patients, are key in encouraging plan members to lose weight and in providing information to patients on how to maintain weight in a healthy manner. Kaiser physicians directly refer members to a clinical weight management program. RMHP gives primary care physicians an Overweight and Obesity Toolkit that includes assessment and counseling guidelines, BMI wheels, tape measures, and Centers for Disease Control BMI-ForAge Growth Charts. Meanwhile, United and HMO Colorado (Anthem) give health care providers Continuing Medical Education credits if that provider participates in obesity management education opportunities. The Fun & Fit Families Toolkit for Providers, from CIGNA, helps physicians appropriately broach the subject of obesity with patients and their families and discuss the patient’s weight management, nutrition, and physical activity status and goals. Anthem’s Child and Adolescent Obesity Provider Toolkit provides physicians quick access to updated information and resources related to child and adolescent obesity. 18 ✁ Reproduction without permission is strictly prohibited. All rights reserved. © 2012 Colorado Business Group on Health. The photos in this publication are rights-protected and may not be reused or reproduced for any other purpose. As we attempt to lower health care costs and increase the fitness of our population, health plans play a critical role in educating and assisting patients to lose weight, stay active, and eat healthy. Likewise, health plans are in a key position to collaborate with employers and providers in creating health programs that effectively engage employees and patients in weight-wise activities and choices. The interventions listed above should encourage employers and patients to work with their health plans to develop ever more cost-effective and measurable weight management tools. fruit burrito steak cheese potato butter Photo: National Geographic pasta Cut out this page and post it on your refrigerator. Thinking about… HOW MUCH TO MUNCH? Use these objects as a guide to por tion size. YES, I CAN! Small Steps, Great Rewards ACTIVITY AND FOOD Eat a little less! Walk and exercise more! 100 extra calories per day could add 10 extra pounds per year. Nutritionists suggest what a single serving should be. Portion sizes based on recommendations from the American Dietetic Association and Weight Watchers International. Reproduction without permission is strictly prohibited. All rights reserved. © 2012 Colorado Business Group on Health. The photos in this publication are rights-protected and may not be reused or reproduced for any other purpose. 19 A check-up on your doctor 1 of 2 Health Matters 2011-12 Your Partner in Health Patient ratings on doctors are available Check-up on your doctor T he Colorado Business Group on Health proudly announces its participation in a survey that allows patients to rate their own physicians. Results for 475 primary care physicians in the Denver/Boulder area are available. What was the purpose of the survey? Patients rated their doctors on several important factors, including how well their doctors listen and explain things, make themselves available for appointments and care when needed, arrange to have helpful and courteous office staff, and whether they would recommend their doctor to family and friends. What did doctors think about the survey? The Colorado Medical Society and the Colorado Academy of Family Physicians supported this survey. Together, they sent a letter to area physicians about the project encouraging them to participate. The physicians who commented on the survey were pleased with the project because: • It is a way to compare their results to other physicians. Comments of health care leaders on the CHECKBOOK initiative • P hysicians can use these results to improve their relationship with their patients. “With its new large-scale survey of patients’ experiences with physicians, CHECKBOOK has shown that this effort is feasible and that its results can help consumers make informed decisions and improve quality,” said Carolyn Clancy, M.D., Director of the U.S. Agency for Healthcare Research and Quality (AHRQ). “I am particularly pleased that this survey is based on questions and procedures that were scientifically developed by the AHRQ-funded researchers.” • It uses a nationally endorsed survey that was developed by experts. • I t is conducted by nonprofit groups, including the Colorado Business Group on Health and its partner, the Consumers’ CHECKBOOK/Center for the Study of Services, a nonprofit consumer organization. The reports on doctors are available free to the public at the CHECKBOOK website (www.checkbook.org/patientcentral) and also through the website of the Colorado Business Group on Health (www.coloradohealthonline.org). “Consumers want information to help them find a good doctor,” said John Rother, Executive Vice-president for Policy of AARP. “AARP commends CHECKBOOK and the participating health plans for making available reliable information on how patients experience care in their doctors’ offices. Now that CHECKBOOK has successfully demonstrated it is feasible and economical to obtain this information, we hope that health plans in other parts of the country also will offer consumers this type of information about their doctors.” There are increasing numbers of websites that collect and report patient ratings of doctors, but most have fewer than five reports on physicians. At many of these websites, it is possible for anyone (even a doctor or the doctor’s staff) to “stuff the ballot box.” In contrast, this report is based on statistically valid numbers of completed surveys. In Colorado, we received an average of 48 completed patient surveys per doctor. “This initiative provides important information to patients about care they can expect to receive in a particular physician’s practice,” said Colorado Medical Society President Ben Vernon, M.D. “Transparency in the health care system is paramount. We expect this information not only to be helpful to the patients, but also to all of the physicians. After all, achieving good outcomes for our patients is about working together.” CHECKBOOK’s website also has extensive advice, videos, checklists, and other resources to help doctors improve and to help patients do their part—especially in communicating with physicians. CHECKBOOK expects that, as the survey spreads around the country, physician leaders will put together quality improvement programs, as they are doing in the pilot communities. “Patient- and family-centered care is a key goal of health care reform, and we can’t get there without asking patients about their experience receiving care,” said Debra Ness, President of the National Partnership for Women and Families. “Patient experience surveys, like the one piloted by CHECKBOOK, can help patients make better health care choices and help health care providers make needed improvements. Patient experience surveys play a central role in both the assessment and improvement of care by asking the right questions and providing critically important information for both patients and providers.” Where can I get more information on Denver/Boulder– area physicians? Reproduction without permission is strictly prohibited. All rights reserved. © 2012 Colorado Business Group on Health. The photos in this publication are rights-protected and may not be reused or reproduced for any other purpose. 20 A check-up on your doctor 2 of 2 Health Matters 2011-12 Your Partner in Health A check-up on your doctor: What consumers can find out Visit our websites How to use the public website Go to the patients survey under progress at www.ColoradoHealthOnline.org or www.checkbook.org/patientcentral. You can search for a doctor in many ways: • Alphabetically, by last name • By specialty (either Family Medicine, General Practice, Geriatric Medicine, and Internal Medicine) • By ZIP code Results are available on 475 physicians who provide primary care in the Denver/ Boulder area. We hope to repeat this survey in the future, and provide information about more Colorado physicians. Colorado consumers can use this site to find out about their own doctor or find a new one. On the main page, there is a list of physician names, addresses, specialties, distance from the ZIP code you input, and the overall rating of each physician. Sample Page: What patients say about their doctors Doctor’s name Click on name for full report on doctor. Dr. Jane Doe 1234 First Drive, Denver, CO How many patients answered the survey about this doctor Specialty Miles from the zip code you entered 52 Family Medicine 30.67 miles Overall rating of this doctor and either the word “Better, Average or Lower” as compared to the other doctors in the community |——————————————————| 0 100 86 Better On this page you can select up to four physicians and then click “compare” to view a page that sets the scores of those four doctors next to each other. Or, you can click on one doctor’s name, and view more detail about that doctor on this page. Once you choose a physician, you will see this page. Doctor’s score and whether statistically Better or Lower than community average Dr. Jane Doe Overall rating of Doctor Overall, being able to get appointments and care when needed Overall, how well doctor communicates When doctor ordered a blood test, x-ray, or other test, how often someone from doctor’s office followed up to give you those results Overall, helpfulness and courtesy of office staff . . . Would you recommend this doctor to your family and friends (% definitely yes) |—————————————————————| 0 100 Dr. Doe 86 79 Community Average Dr. Doe 78 81 Community Average Dr. Doe 95 91 Community Average Better Dr. Doe 94 90 Community Average Dr. Doe 90 86 Better Dr. Doe 97 91 Better Community Average Community Average Number Responding Reproduction without permission is strictly prohibited. All rights reserved. © 2012 Colorado Business Group on Health. The photos in this publication are rights-protected and may not be reused or reproduced for any other purpose. Better 52 21 Resources Health Matters 2011-12 Your Partner in Health Resources Page 4: Cutting the fat Centers for Disease Control and Prevention. “Overweight and Obesity: Health Consequences.” 2011. http://www.cdc.gov/obesity/causes/health.html Colorado Department of Public Health and Environment. “Adult Obesity in Colorado: Results from the Behavioral Risk Factor Surveillance System.” 2002. http://www.who.int/topics/obesity/en Centers for Disease Control and Prevention “U.S. Obesity Trends.” http://www.cdc.gov/obesity/data/trends.html Centers for Disease Control and Prevention “Behavioral Risk Factor Surveillance System: Prevelance and Trends Data.” http://apps.nccd.cdc.gov/brfss/display.asp?cat=OB&yr=2009&qkey=4409&state=UB Finkelstein E.A., et. al. “Annual Medical Spending Attributable to Obesity: Payer- and Service-specific Estimates.” Health Affairs 2009. Gates, D.M., et. al. “Obesity and Presenteeism: The Impact of Body Mass Index on Workplace Productivity.” Journal of Occupational and Environmental Medicine. January 2008. National Center for Chronic Disease Prevention and Health Promotion, Centers for Disease Control and Prevention. 2002. “Overweight and Obesity: Health Consequences.” www.cdc.gov/nccdphp/dnpa/obesity/consequences.htm Sturm, R. “The Effects of Obesity, Smoking and Drinking on Medical problems and Costs.” Health Affairs 21. Page 10–14: Diabetes care and recognitions American Heart Association. “Heart Disease and Stroke Statistics—2007 update.” http://www.americanheart.org/downloadable/heart/ 1166711577754HS_StatsInsideText.pdf Centers for Disease Control and Prevention. “Diabetes-Related Concerns.” http://www.cdc.gov/diabetes/faq/concerns.htm#1 Centers for Disease Control and Prevention. “National Diabetes Fact Sheet.” http://www.cdc.gov/diabetes/pubs/pdf/ndfs_2005.pdf Centers for Disease Control and Prevention. “National Diabetes Fact Sheet.” www.cdc.gov/diabetes/pubs/estimates.htm Colorado Department of Public Health and Environment. “Diabetes Prevention and Control Program—Colorado Data and Trends.” http://www.cdphe. state.co.us/pp/diabetes/stats.html Diabetes Care, Volume 33, Supplement 1, January 2010. “Executive Summar: Standards of Medical Care in Diabetes -2010” Accessed at: http://www.coloradoguidelines.org/pdf/guidelines/diabetes/ada_executive_summary_2010.pdf Diabetes Control and Complications Trial Research Group. “The Effect of Intensive Treatment of Diabetes on the Development and Progression of Long-Term Complications in Insulin-Dependant Diabetes Mellitus.” New England Journal of Medicine. 1993. Egede, Leonard E., Nietert, Paul J., and Zheng, Deyi. “Depression and All- Cause and Coronary Heart Disease Mortality Among Adults With and Without Diabetes.” Diabetes Care. 2005. Jacobs, P. et. al. “Productivity Losses Associated with Diabetes in the U.S. Diabetes Care.” 2001. National Institute of Diabetes and Digestive and Kidney Diseases. “National Diabetes Statistics.” http://diabetes.niddk.nih.gov/populations/index.htm National Institute of Diabetes and Digestive and Kidney Disesases. “Kidney Disease of Diabetes.” http://www.catalog.niddk.nih.gov/ National Institute of Health. “Why Taking Care of Your Diabetes is Important.” http://diabetes.niddk.nih.gov/dm/pubs/type1and2/care.htm#4 Ohtsubo, K., Chen, M. et. al. “Pathway to diabetes through attenuation of pancreatic beta cell glycosylation and glucose transport.” Nature Medicine. August 2011. Wolf, A.m., Colditz, G.A. “Current Estimates of the Economic Cost of Obesity in the US.” Obesity Research. 1998. Reproduction without permission is strictly prohibited. All rights reserved. © 2012 Colorado Business Group on Health. The photos in this publication are rights-protected and may not be reused or reproduced for any other purpose. 22 Resources Health Matters 2011-12 Your Partner in Health Resources Pages 15–16: Cardiac care and recognitions American Heart Association. “Heart Disease and Stroke Statistics—2007 Update.” http://www.americanheart.org/downloadable/heart/ 1166711577754HS_StatsInsideText.pdf Centers for Disease Control and Prevention. “Health Weight - it’s not a diet, it’s a lifestyle!” 2011. http://www.cdc.gov/ healthyweight/losing_weight/index.html Cokkindes VE, et. al. “Under-use of Smoking Cessation Treatments: Results from the National Health Interview Survey.” Colorado Department of Public Health and Environment. “Colorado Adult and Youth Smoking Rates Lowest Since 1990.” http://www.colorado.gov/cs/Satellite?c=Page&cid=1190622828988&pagename=GovRitter%2FGOVRLayout Henkel, John. “Keeping Cholesterol Under Control.” http://vm.cfsan.fda.gov/~dms/fdcholes.html Hurt, Richard D., M.D. “Quit smoking.” Advice column for Mayo Clinic. 2010. http://www.cdc.gov/obesity/causes/health.html National Institute of Diabetes and Digestive and Kidney Diseases. “Do You Know the Health Risks of Being Overweight?” 2007. http://win.niddk.nih.gov/publications/health_risks.htm Phillips, K. et al. “Health and Economic Benefits of Increased Beta-Blocker Use Following Myocardial Infraction.” JAMA 2000. 284(21): 2748–2754. World Health Organization. “Why is Tobacco a Public Health Priority?” http://www.who.int/tobacco/health_priority/en/index.html Reproduction without permission is strictly prohibited. All rights reserved. © 2012 Colorado Business Group on Health. The photos in this publication are rights-protected and may not be reused or reproduced for any other purpose. 23 Health Matters 2011-12 Your Partner in Health President’s letter from Tamara Kirk We survive and press on H aving survived the initial requirements of health care reform, some of us chose to lose grandfathered status, sometimes because we had no choice but to shift more cost to employees immediately. Some of us maintained grandfathered status because we had positive experience perhaps due to the economic downturn or because of good management of wellness programs, or just because of good luck. Others marched forward to strategic planning for benefits and health care with a longer term view. When it comes to strategic planning, there are a lot of questions to “noodle on.” Tamara Kirk, President, Colorado Business Group on Health From what you’ve seen of reform, no doubt, you are starting to ask yourself questions like: HR Supervisor, Colorado Springs Utilities • S hould we continue to offer health care benefits or let the exchanges take care of it? How will the exchange offer benefits that are competitive and affordable? How will my offering remain competitive, or will I lose enrollment to the plans on the exchange? How will I keep my plan affordable? • I f our organization isn’t involved in health care anymore, how would that affect my bottom line as a business? Will it cause my business to care about health and productivity more, or, less? hat will my workforce expect? Does my offering health • W care to my workforce add value? Will offering health care benefits and access, or not offering it, affect ability to compete for labor? Will my workforce appreciate the convenience of group health care benefits or prefer to shop for access to insurance on their own? What will the plans on the exchange look like compared to my plan(s)? • I f employers are not engaged in health care access, preferring to pay taxes, what will this do to compensation strategies and the cost of wages? Will labor cost rise more or less? • I f you project your trend forward, will your plan be subject to tax penalties? Will you have to reduce benefits? How much will the taxes cost if I make Decision A or Decision B? • W hen should I take my plan out to bid? What will I be able to buy? How will the evolution shape group carriers, Third Party Administrators and Pharmacy Benefit Managers? When you start really thinking through the possibilities, they are endless and mind-numbing. Benefits professionals will have a lot to deal with, and of that we are certain. Reproduction without permission is strictly prohibited. All rights reserved. © 2012 Colorado Business Group on Health. The photos in this publication are rights-protected and may not be reused or reproduced for any other purpose. 24 Given where things are, and what we’ve seen so far, we are also certain that health care costs will continue rising. Required access to health care insurance does not mean that health care will suddenly be affordable. We have a long way to go before we can get cost under control. The underlying drivers of cost are increased demand, increased utilization and unhealthy lifestyle choices. Additional cost is incurred because of waste, duplication, unsafe practices, lack of primary care doctors and poor quality. Even if you are of the mind that your organization is going to get out of health care, that decision is not without consequence. Even if you are of the mind that your organization is planning to offer health care benefits for the foreseeable future, you will be facing purchasing and plan design decisions that have to take new and uncharted experience and new developments into account. So, while we faced the first hurdles of health care reform with success, and have had some time to see a few reform developments, the future is still uncertain for employers on many fronts. That’s why the Colorado Business Group on Health is so important to those of us who are members and employerpurchasers. The best way to address these issues is through collaboration, sharing ideas and community initiatives like those listed here. Be sure to consider joining us as we tackle the true cost drivers and adapt to ongoing reform. We’re looking forward to seeing you! Health Matters 2011-12 Your Partner in Health Creating a state of quality Your partners in quality The Colorado Business Group on Health is a non-profit coalition representing large purchasers of one of your most important benefits—health care services. By working together, we can assure that consumers have the best possible information on health care quality. CBGH and Colorado health plans have been working on the “big picture” of health care quality since 1996. Health care is a service that is delivered locally; therefore the only way to successfully incorporate value-driven principles is to act locally. www.ColoradoHealthOnline.org • 303-922-0939 Members Boards of Education Self-funded Trust Boulder Valley School District City of Colorado Springs Colorado College Colorado Public Employees’ Retirement Association (PERA) Colorado Springs School District 11 Colorado Springs Utilities Poudre School District St. Vrain Valley School District TIAA-CREF University of Colorado Association members Denver Metro Chamber of Commerce Mountain States Employers Council Rocky Mountain Healthcare Coalition South Metro Denver Chamber of Commerce Affiliate members AspenPointe AstraZeneca Boehringer Ingelheim Centura Health Colorado Foundation for Medical Care Colorado Permanente Medical Group Colorado Springs Health Partners Craig Hospital Daiichi Sankyo Ethicon Endo-Surgery (part of Johnson & Johnson) Exempla Healthcare Inc. GlaxoSmithKline Jefferson Center for Mental Health Memorial Health System Merck & Co., Inc. New West Physicians, P.C. Novartis Pharmaceuticals Corporation Penrose–St. Francis Health Services Pfizer, Inc. Physician Health Partners Roche Diagnostics Corporation Rocky Mountain Cancer Centers sanofi-aventis U.S. The Denver Hospice What does CBGH do? Why should employers join CBGH? We engage the health care marketplace through leadership and active participation, driving positive change to address quality and realize savings. • To step up and lead positive changes in the health care marketplace locally and regionally to address the above areas Here’s how we are doing this: • To stay up to date on developments in health care reform; be at the front of the curve • Restructuring and reforming health care delivery systems • To engage your employees and consumers about the importance of quality in the purchasing decision • Creating uniform standards of care • To unite together in joint purchasing projects with other employers in order to leverage purchasing opportunities and our influence on the health care market • Improving accountability and data about providers and hospitals • Improving accountability and data from insurance plans and carriers • To collaborate, prioritize, and leverage those initiatives that have the greatest impact on health care cost management and quality • Providing data about high performing providers and hospitals so lower performing entities are inspired to improve • To add quality to your arsenal, providing a fundamental strategy for cost management • Focusing on key strategies for managing cost such as wellness, demand management, and incentive design; developing incentives and benefits focused on rewarding quality • Advancing use of technology to reduce redundancy, increase quality, improve patient outcomes, and engage employees in their own health • Engaging consumers/employees in purchasing decisions based on quality and price • Reducing redundancy and the risk of medical errors • Improving the health of our employees. Reproduction without permission is strictly prohibited. All rights reserved. © 2012 Colorado Business Group on Health. The photos in this publication are rights-protected and may not be reused or reproduced for any other purpose. 25 Health Matters 2011-12 Your Partner in Health CBGH publications are available at no cost at www.ColoradoHealthOnline.org Colorado Type 2 Diabetes Report 2011 Health Care and Business: The Bottom Line An analysis featuring demographic, utilization, charges, and pharmacotherapy data. The report also provides state and national benchmarks. Health care costs have risen fast in Colorado. See this impact on Colorado’s businesses. Policy and Perspective on Never Events Colorado Health Matters 2011-12 Quality Reports With all the health plan offerings in Colorado, it can be difficult to decide which plan would benefit you or your employees the most. Health Matters Quality Report: Health Plans aids in evaluating health plans by presenting key information for Colorado plans in a comparative, graphical, and numerical format. Thousands of patients die each year from preventable medical errors, but there are things employers can do. Colorado Health Matters Quality Report: Physicians recognizes those Colorado physicians that work on improving the health of their patients and gives guidance on how consumers can proactively improve their health. Colorado Health Matters Quality Reports leaves a Coloradan with the know-how to make informed decisions regarding his or her health care. Colorado Health Matters Quality Report: Hospitals displays ratings that focus on improving hospital quality, safety and efficiency. The report defines “Never Events”: which are those events in hospitals that result in bad outcomes for patients, and what hospitals, health plans, and consumers can do to prevent a Never Event. Quality Report: Hospitals provides savvy consumers with objective and credible help in selecting safe and high quality patient care. Please view our library of Colorado Health Matters Quality Reports at www.ColoradoHealthOnline.org. Quality health care is more than just having a health plan, a certain provider, or a particular treatment. It’s more than a matter of cost. Quality means getting what benefits you most—balancing risk, cost, and quality of life. What is quality health care? It’s effective—the right kind of care for your health condition based on up-to-date scientific knowledge about what works best. It’s efficient—using precious resources wisely, not wasting time and effort. It’s safe—delivered without error and avoiding harmful results. It’s timely—getting the most effective care without delays. It’s focused on the individual—provided in a manner respecting a person’s individual characteristics, needs and concerns. It’s equitable—delivered without discrimination based on income, ethnicity, culture, or beliefs. Important aspects of quality health care are measured in different ways. Health Matters provides you with the information necessary to make cost-effective decisions regarding your health care. Reproduction without permission is strictly prohibited. All rights reserved. © 2012 Colorado Business Group on Health. The photos in this publication are rights-protected and may not be reused or reproduced for any other purpose. 26 For the average person, finding quality health care can be a daunting task. Where can a person find information to help them select a high quality doctor, hospital or health plan? The Colorado Business Group on Health created the Colorado Health Matters Quality Reports to deliver concise and objective information on what matters most to health care consumers. Colorado Health Matters Quality Report: Health Plans aids in evaluating health plans by presenting key information for Colorado plans in a comparative, graphical, and numerical format. Colorado Health Matters Quality Report: Physicians recognizes those Colorado physicians that work on improving the health of their patients and gives guidance on what a consumer can do to proactively improve his or her health. Colorado Health Matters Quality Report: Hospitals ranks Colorado hospitals based on national hospital quality, safety, and efficiency standards. When read together, Colorado Health Matters Quality Reports leaves a Coloradan with the know-how to make informed decisions regarding his or her health care. Please view our library of Colorado Health Matters Quality Reports at www.ColoradoHealthOnline.org. www.ColoradoHealthOnline.org 303-922-0939