New SpitFire® Enterprise Blended Predictive Dialer

New SpitFire® Enterprise
Blended Predictive Dialer
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New, Easy to use, graphic interface!
Fully blended, outbound and inbound calling with DNIS routing
Unlimited campaigns, lines, and agents
Unlimited lists in a campaign
Unlimited data fields and dispositions for each campaign
Agents can log into multiple campaigns
Automatic disposition-based redialing
Web-based Manager and Supervisor interfaces
Role-based users for limiting or expanding feature access
Ability to have agent assigned to skill groups
Unlimited workgroups
Call Recording, Monitoring, and Whisper Coaching
Unlimited NoCall lists
Runs on Microsoft SQL
Predictive and Preview Dialing modes
FULLY BLENDED
Inbound & Outbound
UNLIMITED
Lines, Agents, Campaigns
Multiple Campaigns
are a snap to set up,
view, and change
on the fly!
800-859-5924
www.spitfiredialers.com
LOW
Introductory Price
Easy for Agents!
Full Customer Data at a glance
Easy to navigate
Multiple Campaigns with
Campaign-specific data and dispositions
Quick and Easy
for Agents to set Callbacks
Unlimited
Custom Dispositions
for each
Campaign
Easily integrates with any
CRM application
Not shown full size here
800-859-5924
www.spitfiredialers.com
Unlimited
Managers / Supervisors per campaign
Complete data at a glance
Agents, Workgroups,
Lists, Campaigns…
Easy to see and manage
multiple campaigns
on one screen
Not shown full size here
View
the data
you need
with
a click
800-859-5924
www.spitfiredialers.com
Easily create
custom settings
for each campaign
And change on the fly!
Unlimited Agents
and Workgroups
Easy to set up and manage
AND COMING SOON
Multi-tenant ability
Automatic Data-Import
CRM-Integration APIs
Agent-to-Agent transfer
Campaign pre-scheduling
Disposition-based email
And much more!
800-859-5924
www.spitfiredialers.com