a company tailored for a new information technology era

A COMPANY
TAILORED
FOR A NEW
INFORMATION
TECHNOLOGY ERA
WHO
WE ARE
Aceco TI
Leader in Data Center
infrastructure
in Latin America.
With over forty years in the market, Aceco TI has
over 900 professionals specialized in designing,
building, and maintaining Data Centers of diverse
sizes and Integrated Command and Control Centers.
The company has evolved with technology, and
has designed and built facilities companies in Latin
America and Europe in its portfolio.
Company ranks 693 among Brazil’s 1,000 biggest
companies, according to Valor Econômico (2014).
Aceco TI is the third best company in the Digital Industry
category of Exame publication’s The Biggest and Best
Award (2014).
SCALE AND SCOPE
Aceco TI is the leading provider of End-to-End solutions for Data Centers in Latin America.
More than
More than
850
More than
300
Data Centers in
Latin America and Europe
facilities with 24x7
maintenance service
900
employees
GEOGRAPHIC PRESENCE
HEAD OFFICE
São Paulo
ACECO TI BRANCHES
Brazil [Brasília, Rio de Janeiro], Argentina, Chile,
Colômbia, Costa Rica, México, Peru
ACECO TI’S COMMERCIAL REPRESENTATION OFFICES
(operates with support of the nearest branch)
Brazil [Acre, Alagoas, Amazonas, Bahia, Ceará, Espírito Santo, Goiás,
Maranhão, Mato Grosso, Mato Grosso do Sul, Minas Gerais, Pará,
Paraíba, Paraná, Pernambuco, Rio Grande do Norte, Rio Grande do
Sul, Santa Catarina, Sergipe, Tocantins, Rondônia], Ecuador, Panama,
Paraguay, Uruguay, Venezuela
NEW BRANCHES
EUROPE
Madrid – Spain
AFRICA
Casablanca – Morocco
ACECO TI IS TOP OF MIND IN SOLUTIONS FOR DATA CENTERS
Who do you identify as the market’s best provider of Data Center implementation services?
2011A
2013A
ACECO TI
IBM
HP
ACECO TI
IBM
PROMON
Source: IDC Survey 2013 Aceco TI
17%
4%
2%
1%
17%
52%
Increase
of
3.5 x
WHY
TAKE
RISKS?
A Data Center
or a ICCC should be:
SECURE
RELIABLE
EFFICIENT
CERTIFIED
DEPENDENCE ON DATA CENTER
Companies are increasingly dependent on their Data Centers. Therefore, Data Centers cannot stop. In order to provide high
availability, they must be designed and built with protection against physical threats and infrastructure failures.
INFRASTRUCTURE RISKS
POWER
COOLING
CONNECTIVITY
PHYSICAL RISKS
FIRE
SMOKE
CORROSIVE
GASES
WATERJETS
LEAKAGES
MAGNETIC
FIELDS
BURGLARIES
ROBBERY
IMPACT
EXPLOSION
DUST
FIREARMS
HOW TO IMPLEMENT
The process of building a plane is like building a Data Center: Both involve many suppliers that must be integrated according
to best practices, standards, certifications, and accreditations. Data Centers need total security, reliability and redundancies,
because they cannot fail.
Generators
SINGLE MANAGEMEMT
ONE SINGLE COMPANY RESPONSIBLE
FOR THE PROJECT
Data Room
Chillers
Transformers
Bombs
Termhoaccumulation
Tank
UPS Rooms
UPS Rooms
SUPPLIER 1
SUPPLIER 2
Fire fighting and
detection
SUPPLIER 6
SUPPLIER 3
SUPPLIER 4
SUPPLIER 7
SUPPLIER 8
ICCC
Crisis Room
Precision cooling
Precision cooling
POP 2
POP 1
Precision cooling
SUPPLIER 5
POWER
Assembly of an airplane: One single responsible
SAFETY
COOLING
CONNECTIVITY
Construction of a Data Center: One single responsible
QUALITY, TERMS AND COSTS ASSURANCE
The process of building a Data Center is complex, and involves dozens of suppliers. The fractioned management of this process
can generate conflicts and undefined levels of responsibilities. With Aceco TI’s exclusive system of one management, these
conflict areas are eliminated.
FRACTIONED MANAGEMENT
SINGLE MANAGEMENT
ESTIMATED TERMS AND COSTS
POWER
COOLING
EQUIPMENT
KNOWN TERMS AND COSTST
PROJECT
CIVIL
AUTOMATION
POWER
COOLING
EQUIPMENT
PROJECTT
CIVIL
AUTOMATION
ACECO TI
SOLUTIONS
Many solutions for different
needs.
Aceco TI’s work is to design and to build Data Centers of
high reliability and security, protected against physical
risks or infrastructure failures. Aceco TI designs, builds,
and maintains Data Centers, preventing clients services
interruptions.
The company has its own expertise and specialized
labor to build Data Centers of any size – medium,
large or mega. All projects have modularity as a basic
assumption. They are secure sites, with redundancy
levels Tier II, III or IV, designed to evolve according to
each client’s needs.
CRITICAL
MISSION
CRITICAL MISSION BUILDINGS
Exclusive buildings, fully dedicated to Data Center and other IT sites. They are designed to
accomodate IT, telecommunications, data, voice and image equipment, and provide security and
redundancy levels necessary to maintain high availability of the operations.
MULTIDISCIPLINARY
MULTIDISCIPLINARY TEAMS
Sites constructed in buildings shared with other departments or even other companies, where
the risks of incidents are much higher. These Data Centers demand proven efficient physical
security solutions that ensure data protection and availability, regardless of the neighboring
risks.
PFMDC
PRE-FABRICATED MODULAR DATA CENTERS
Built indoor or outdoor, different from traditional containers, these Data Centers have the
advantage of not being limited to standard sizes: they can be built to meet the clients’ IT needs
and to be expanded when necessary.
RETROFIT
RETROFITS
Data Centers in areas that undergo technological refreshments, maintaining the Data Center
operating and with no downtimes.
ICCC (INTEGRATED CONTROL AND COMMAND CENTER)
ICCC
Critical physical site in which data and information collected and processed converge, allowing
managing operations intelligently, such as monitoring, security and emergency activities,
neutralizing or preventing the occurrence of risks.
WHY
ACECO TI?
“The fact that we have certified services assures
“This Ongoing contract with Aceco is a 24 x 7
us that we are really working with a company
contract, 365 days per year, which assures us high
that contemplates qualified processes and
availability, security and a good preservation of the
professionals, bringing quality to the internal
data room.
processes of O Boticário.”
Henrique Rubem Adamczyk
Organizational Development and
Transformation Director, O Boticário
It is a team formed by highly qualified professionals.
The figure of this unique service provider brings
us peace of mind and, in practice, we note that it
“Aceco showed to be a high level supplier,
committed to and engaged with
our objectives.”
Flávio Ferraz
Shared Services Center Director, Rodobens
“Aceco TI exceeded CPFL’s expectations and it
supports us in maintaining the level of the service
we provide and the site quality.”
Carlos Alberto Belarmino Teixeira
Architecture, Technology and Security Manager, CPFL
minimizes the halt during a failure.”
Marco Antonio Motta
Maintenance Submanager, Correios
1
EXPERTISE
THE COMPANY IN FIGURES:
More than
900
employees specialized in
Data Center and ICCC
More than
3,200
precision cooling
equipment installed
250
among them, over
engineers and
architects in all specializations of a Data
Center: Civil - Electrical - Mechanical Mechatronics - Telecom
More than
400
More than
3,000
site and
project / design
assessments
Data Rooms built
(approximately 18,000 m2)
More than
300
More than
850
Data Centers built
in Latin America
(approximately 100,000 m2)
sites with 24x7
maintenance
More than
400
ICCCs implemented
2
PROVEN CLIENT
SATISFACTION
Neutral
Delivered what
was promised
10%
24%
22%
Likely
Delivered what
was promised and
even did more
than expected
68
%
Very
likely
76%
90%
100%
of our clients would probably
hire Aceco TI again
SCORE 1
Regular
SCORE 2
11%
Excellent
62
%
recognized the quality
Aceco TI’s delivery
27
%
Good
0%
0%
SCORE 3
regular
SCORE 4
good
SCORE 5
excellent
7%
48%
45%
93% qualify services as good and excellent
Score above 4 in the survey
89%
of our clients
would recommend
Aceco TI’s Service
0%
negative results
As important as outcome
is the absence of negative
Source: IDC Project – Aceco TI Client Satisfaction Survey, Feb2013
N=85
11
3
B RAZIL
Education Institutions
• UBEC
• UFSC
• UNB
• Unisinos
Finance
• Banco Itaú
• Banco Panamericano
• Banco Santander
• Banco Votorantim
• BNDES
• Bradesco
• BTG Pactual
• Caixa Econômica Federal
• Crefisa
• Itaú BBA
• JP Morgan
Government
• ANP
• Assembléia Legislativa SP
• CELEPAR
• Citex Exército
• Copasa
• DENATRAN
• DIPOL SP
• Ministérios
• Polícia Civil SP
• Polícia Federal
• Presidência da República
• Procergs
• PRODEB
• PRODEST
• Secretarias da Fazenda
• SESGE
Health
• FUNASA
• Hospital da Lagoa - RJ
• Hospital das Américas
• Hospital das Clínicas - RS
• Hospital Nove de Julho
Industry
• Aché
• Ajinomoto
• COSIPA
• Johnson & Johnson
• Liebherr
• O Boticário
• Pado
• Renault
COMMITMENT
AND EXPERIENCE
Justice
• Justiça Federal
• MPE - ES, RJ, SP, BA
• PGM - RJ
• PGR
• STF
• STJ
• TCE - SP, RJ, PI
• TCM - RJ
• Tribunais de Justiça
• TRTs
• TSE - DF
• TST - DF
Power
• ANEEL
• CEG
• CPFL
• Elektro
• Furnas
• Light
• Raizen
Retail
• Casas Bahia
• Drogasil
• Eletrozema
• Pão de Açúcar
• Renner
• Riachuelo
• Walmart
Services
• Alog - Equinix
• Ativas
• GRU Airport
• RODOBENS
• Sonda IT
• T-Systems
• Totvs
• Unisys
State-Owned Companies
• BR Distribuidora
• Casa da Moeda do Brasil
• CONAB
• CPTM
• ECT
• Petrobras
• Sabesp
• SERPRO
• Transpetro
Telecommunications
• BT Global
• Claro
• Ericsson
• Tim
LATIN AMERICA
Argentina
• Aerolíneas Argentinas
• AFIP
• ANSES
• ARSAT
• Caja de Valores S.A.
• Comisión Técnica Mixta
de Salto Grande
• Fiat Auto Argentina S.A.
• Gobierno de la Provincia
de San Luis
• Gobierno de la Provincia
de Santa Fe
• Instituto Provincial de
Lotería y Casinos de la
Provincia de Buenos Aires
• Marval, O’Farrell & Mairal
• Mercedes Benz
Argentina S.A.
• Ministerio de Justicia de
la Nación
• PAMI
• Pan American Energy
• Petrobras
• Poder Judicial de la Nación
• Poder Judicial de la Provincia
de Santa Fe
• Procuración General de
la Nación
• SINTYS
• Universidad de
Buenos Aires
• Universidad de la Punta
• Yahoo Argentina
Chile
• AMSA
• Collahuasi
• Falabella
• Sonda IT
Colombia
• ETB
• Banco Agrario
• IBM
• Level 3
Costa Rica
• Caja de Ande
Ecuador
• Corporación Nacional de
Telecomunicaciones (CNT)
Panama
• Contraloría General de
la Republica
• Tribunal Electoral
Paraguay
• Banco Central del Paraguay
• Ministerio de Industria y
Comercio
Peru
• Americatel
• Banco Nación del Peru
• CALIDDA
• GMD
• Interbank
• Level 3
• RENIEC
• Telefónica del Peru
Uruguay
• Antel
Venezuela
• CanTV
• SENIAT
EUROPE
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
Acerinox
Atos
Colt
DTZ
Enagas
Global Switch
Indra
Interxion
Level 3
NTTCommunications
Ono
Orange
Portugal Telecom
Serviabertis
Telecable
Telvent
Thales
Tissat
Vodafone
Yoigo
N
AD
SO
AT
IO
VI
RY
OPER
4
LONG-TERM
PARTNERSHIP
WITH CLIENTS
LONG-TERM
PARTNERSHIP
IM
PL
E M E N TAT I
ON
A Data Center’s life cycle may reach
fifteen years.
Aceco TI’s objective is to establish a long-term
relationship with its clients throughout the
life cycle of a Data Center, which may reach
fifteen years. It’s services go from the advisory
to determine what and how to do up to the site
maintenance and, later, defining improvements or
expansions to be made.
5
CERTIFICATIONS
Certified products, processes and people:
quality assurance.
The certification and accreditation by acknowledged
institutions are the assurance that the delivered Data Center
will have the quality our clients look for.
Aceco TI has certifications in methodology, products,
processes and people.
PEOPLE
PRODUCTS
PROCESSES
ABNT NBR ISO 9001
ISO 20000
PROJECTS AND WORKS
6
END-TO-END
SOLUTIONS
Aceco TI’s solutions cover the entire
life cycle of Data Centers.
Aceco TI’s services cover all disciplines for the
implementation of a Data Center. Therefore,
clients find in a single supplier all solutions to
design and build Data Centers more appropriate
to clients’ needs.
m
a
ten
n
i
a
nce
cons
u
lta
nc
y
ec
at
io
n
oj
pr
de
aut
om
t/
e nt at i o n
sign
rt
ca
/
D
ce
CM
PF
im
plem
m ov i n g
ifi
tio
n
co m m is s i o n i n g
ta
da
r
m
oo
7
DELIVERY
CAPACITY
Exclusive methodology, ABNT NBR ISO
9001 and ISO 20000, and redundant
teams assure that the complex work of
a Data Center will be completed within
the agreed term, with maximum quality.
OWN REDUNDANT TEAMS
SERVICES
ABNT NBR
ISO 9001
ISO 20000
METHODOLOGY
PRODUCTS
OWN REDUNDANT TEAMS
8
COMPETITIVE
PRICE
Market leadership and high purchase
volume allow better negotiations and
final prices.
Independence from relation to suppliers,
without exclusive partnerships.
“At first, I did not consider Aceco TI’s solution
inexpensive but, in the end, when we see the
way it is done, the material that is used, the
manner the service is carried out, with a great
care, professionalism and technique, I even
considered the cost was low.”
Fernando dos Santos Dionísio
General Attorney of the City of Rio de Janeiro
9
SINGLE
MANAGEMENT
One single responsible for dozens of
suppliers, eliminating conflicts and
assuring quality, terms, and prices.
10
VENDOR
AGNOSTIC
Deep knowledge of world market
of Data Center equipment, fully
independent from suppliers, with
no sales channel relationship,
assuring the best supply for the best
negotiation.
DELIVERY
CAPACITY
More than
equipment installed
400 Data Rooms
3,000
lta
nc
y
t/
de
sign
Aceco TI’s solutions cover
the entire life cycle of Data
Centers.
cons
u
ec
400 ICCCs implemented
6
END-TO-END
SOLUTIONS
nce
ifi
rt
More than
300 sites
OWN REDUNDANT TEAMS
ena
int
ce
More than
850 Data Centers
PRODUCTS
ma
m ov i n g
More than
ABNT NBR
ISO 9001
ISO 20000
oj
pr
site
More than
and project /design assessments
OWN REDUNDANT TEAMS
SERVICES
METHODOLOGY
ca
tio
n
co m m is s i o n i n g
da
ta
E M E N TAT I
ON
Certified products,
processes and people:
quality assurance.
e nt at i o n
More than
AD
CERTIFICATIONS
plem
3,200 precision cooling
5
PL
im
900 employees
7
PF
More than
1
VENDOR
AGNOSTIC
CM
EXPERTISE
AT
OPER
10
Market leadership and
high purchase volume.
N
LONG-TERM
PARTNERSHIP
IM
/
D
negative results
COMPETITIVE
PRICE
IO
RY
0%
of the customers would
recommend Aceco TI’s Service
One management
responsible for
the entire project.
SO
89%
recognized the quality of the
delivery of Aceco TI
Throughout the Data
Center’s life cycle
n
100%
9
SINGLE
MANAGEMENT
VI
8
90
% of the clients would probably hire
Aceco TI again
4
at
io
2
LONG-TERM
PARTNERSHIP
WITH CLIENTS
aut
om
PROVEN
CLIENT
SATISFACTION
3
COMMITMENT
AND EXPERIENCE
Data Centers in the areas of retail,
power, finance, governments, industry,
services, telecommunications, courts and
education institutions in Latin America
and Europe.
ro
om
www.acecoti.com