SES Bill Pay Portal Instructions

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SES Bill Pay Portal Instructions
SES Bill Pay Portal Instructions
https://dpm.bankofthewest.com/ebpp/SESIns/
Contents
Section 1 – Account Setup.................................................................................................................................................2
Section 2 – Making a payment ..........................................................................................................................................5
Auto Pay .......................................................................................................................................................................5
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One-Time Payment .......................................................................................................................................................6
Section 1 – Account Setup
Step 1:
Click on the following link to access the bill pay portal: https://dpm.bankofthewest.com/ebpp/SESIns/
Click on the Enroll button, if it is your first time logging in. Otherwise, type in your Login ID and Password to the left o f the
Enroll button.
Step 2:
Your account number will be your P# (I.e. P1234) plus the Institution # in TIMS (i.e. 01), so the example shown is P123401.
Please enter with no spaces.
Step 3:
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Please enter your name, address and other relevant information. Please note, some account information may be pre-filled but
may still require validation.
Step 4:
Please review Terms of Service, and then click the Terms of Service checkbox to proceed.
Step 5:
You will then be asked to provide your bank account information. Click on the checkbox to proceed.
Step 6:
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You will then get an email to activate your account. Click Activate button to activate account.
Step 7:
After clicking on the activation link, you will be redirected to a webpage confirming your account has been activitated. Cli ck
on the link that says “Click here” to get started.
Step 8:
Account Linking
If you have multiple institutions setup under your main account (P#), you are able to link those accounts together which
allows you to add additional accounts to your Login ID. All account bills or invoices will show under your Login ID,
making paying your bills even easier. There is no need to set up separate logins if you have more than one account
with us.
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Enter the required information and click Submit. You'll start seeing your bills for all your accounts right away.
Section 2 – Making a payment
There are two ways to make a payment, one-time and recurring.
Auto Pay
On time, every time with Auto Pay. Setup a recurring payment to automatically withdrawal the total amount due from
your account.
Step 1:
To set up a recurring payment option, please click on the Auto Pay link on the top menu bar.
Step 2:
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a) When would you like to make your payment? We would prefer you provide a date after the 5th of the month,
to allow us time to upload your previous month’s statement.
b) Payment Amount? We would prefer you select “amount due”
c) Keep Making This Payment Until? We would prefer you select “I stop the payment”.
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You will be asked a series of questions:
d) Pay All? This option should be defaulted to Yes.
You will then need to click the check box on the bottom left and the Agree and Submit button on the bottom right.
One-Time Payment
Please note: The total amount due may vary from the monthly statement issued by SES due to the removal of escrowed
properties, as we expect those to be paid by the Mortgagee (Loan Servicer).
Step 1:
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a) Click on the Checkmark to the left of your client number above the itemized invoice to select all invoices (only
full pay option available).
b) The total amount will be displayed on the panel to the right
c) Click Continue to Payment on the bottom right to move forward
Click on magnifying glass to the right of each invoice to view additional details, such as: Property Address and Property
#.
Step 2:
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Next you will be asked to review and then click a check box on the left and then the Make Payment button on the right.
From there, you will see a Processing window:
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And then a confirmation window: