Exclusive Company Overview Brochure

Transcription

Exclusive Company Overview Brochure
Our STORY
EXCLUSIVE is about choice, flexibility and control. With a complete suite of private aviation solutions, our
team of leading industry professionals will work closely with you to craft a program that puts you in the
driver’s seat. Whether you’re interested in Exclusive On-Demand* or the Exclusive Aero Club* program, our
accomplished private aviation advisors are standing by and ready to assist you 24 hours a day 7 days a
week. We invite you to discover the Exclusive difference.
The First of its Kind to Introduce a Membership Program In 2005, Jason Johnson and Adam Klein founded Exclusive Charter Service Inc. today known simply as Exclusive.
Originally designed as an On-Demand boutique membership program, the company has evolved into a full
service Part 135 management firm over the past decade. With both a managed and an owned fleet, Exclusive
has continued to keep the tradition of our dedicated advisors for that boutique service experience. In addition,
we now offer a much larger variety of programs to meet the demands of most flyers. Exclusive is responsible
for thousands of non-scheduled flights annually and has in the past 10 years operated with 0 incidents and 0
accidents. Exclusive leads the On-Demand and membership jet charter market. Where other companies have just
started membership programs, we have had a decade to perfect our membership platform.
who is exclusive?
Our Core Values Exclusive is where Performance, Efficiency and Comfort meets Reliability, Safety and Service Excellence
for the most competitive fixed hourly rates. Whether you prefer to "pay as you fly" or have one of our card
programs, you can rest assure that our team will provide you with a solution and more importantly the
follow-thru you expect to service your aviation needs. Always in Control We are not a fractional program, nor do we believe in the “timeshare” model. Exclusive owns and
operates our aircraft thus eliminating any upfront acquisition cost to our members and puts our card
members first in line so that they receive the benefits as the owner.
Safety & Variety
Our operating company Custom Jet Charter LLC, holds the Part 135 FAA certificate and both our owned fleet
and managed fleet fly under Part 135 and hold the highest level of safety ratings including Argus and Wyvern
ratings. We understand that not everyone has the same aviation needs. That’s why Exclusive has not limited our
fliers to 1 or 2 types of aircraft but rather offer over 15 different aircraft types in our program. ON-DEMAND FLIGHT PROGRAM
THE
EXCLUSIVE
DIFFERENCE
o annual fees or
•Nupfront
cost.
access
•Gonuaranteed
any type of aircraft
with just four hours’
notice, to and from
almost any location
in the world.
ccess to our
•Ain-house
fleet of
Hawkers and
Piaggios, in addition
to our preferred
network of almost
5,000 aircraft.
ersonalized services
•Pwith
an Air Charter
Consultant dedicated
to servicing all of your
travel needs.
nhanced concierge
•Eservice
such as
chauffeured car
service, luxury car
rentals, and VIP
catering.
We live in a world where business and life can move very
quickly. The unexpected and tight-deadlines have become
the norm. Exclusive’s On-Demand program is the answer
to all your travel needs.
EXCLUSIVE On-Demand is a worldwide
air charter agency with bases that expand
across the United States. We specialize
in arranging On-Demand charter flights
on a wide selection of private jet aircraft,
ranging from Turbo Prop to large-cabin to
ultra-long range jets. As a company, our
goal is to build long-term relationships
with our clients by providing exceptional
service, in-depth industry knowledge, and
meticulous attention to detail. We offer a
unique alternative to aircraft ownership
with our ability to provide On-Demand and
membership services. We are a very unique
brokerage that has direct access to our own
fleet of aircraft in addition to our preferred
network of over 5,000 aircraft that expands
globally.
With Exclusive On-Demand we do not require
any upfront acquisition costs, monthly management fees or long-term contractual
obligations. Instead, our On-Demand charter service allows us to provide our
clients with convenience and flexibility, one flight at a time, without the inherent
complications of fractional and whole aircraft ownership.
As an On-Demand air charter agency, we act on behalf of our clients to arrange
charter flights on the safest, most well-maintained aircraft under the command of
a highly-experienced flight crew. At Exclusive, we take safety very seriously and we
have gone the extra mile to become the first Wyvern Approved broker and Wyvern
Wingman operator in the country. Every operator in the Exclusive network has been
pre-screened through Wyvern and ARG/US to make sure every flight adheres to
our very strict safety standards.
If you are currently working with another broker in a membership program or new
to charter, then we encourage you to learn about our competitive rates and what
truly separates Exclusive from the competition. Our team is available 24/7 to assist
you with any questions you may have.
Welcome Aboard.
Exclusive Charter Service, Inc. • West Palm Beach International Airport • 1500 Perimeter Road, West Palm Beach, FL 33406 • (888) 522-0883 • Ecsjets.com
MEMBERSHIP PROGRAM
The Exclusive Aero Club was born with nothing more than a decade of
building the finest aviation firm to date. We have and continue to remain
loyal to the very principle of our name; Exclusive. When you join the Aero
Club we don’t tweet about it, we embrace it.
Exclusive Aero Club membership with its current client base enjoys the
anonymity and exclusivity they deserve. Membership is offered only through
application or through existing Aero Club member referral. Members are all
screened. Once accepted, members can revel in the benefits that reach
far beyond private aviation. One of the most provocative aspects of being a
member is receiving owner privileges without ownership commitment.
AN EXCLUSIVE AERO CLUB MEMBERSHIP GUARANTEES THAT:
•P
ay only for the hours
occupied
• E xclusive catering
menu that includes
member private stock,
complimentary on every
leg. *card members only
• E xclusive access to our
“best-in-class” Piaggio
Avanti IIs — we have the
only program that offers
the Avanti II
•O
pportunity to gain points
on our *Exclusive Routes
• Guaranteed hourly rates
on Exclusive’s Light Jet,
Mid Jet, Super Mid Jet
and Heavy Aircraft
•P
riority Access to 24/7
SUV (U.S. and worldwide
luxury SUV service)
• Access to Exclusive
concierge and lifestyle
planning services
• Option to choose
between classes
without additional fees
•E
xclusive access and
rebates on our private
yacht fleet made up of
125+ Trinity, Christensen,
and Feadship yachts as
well as 65+ foot luxury
sailing catamarans
•A
ccess to the Exclusive
Partner Network of hotels
and private villas
•A
ccess to Exclusive
events and networking
programs
•P
riority on the fleet’s oneway or empty leg routes
Two ways to BUY, two ways to FLY…
CORPORATE
25,000
$
ONE TIME
INITIATION FEE
12,500 24 HOUR
$
ANNUAL DUES
STARTING IN
SECOND YEAR
GUARANTEED
ADVANCE NOTICE
TO BOOK FLIGHTS
INDIVIDUAL / FAMILY
15,000
$
ONE TIME
INITIATION FEE
7,500
$
ANNUAL DUES
STARTING IN
SECOND YEAR
GUARANTEED
24 HOUR
ADVANCE NOTICE
TO BOOK FLIGHTS
Exclusive Charter Service, Inc. • West Palm Beach International Airport • 1500 Perimeter Road, West Palm Beach, FL 33406 • (888) 522-0883 • Ecsjets.com
We Protect Your
Precious Cargo
OUR SAFETY PROGRAM Exclusive is a leader in the private aviation
industry with safety standards that ensure
our passengers step foot on only the safest
aircraft available for charter.
We have just celebrated a decade of
safety excellence and we will continue
to uphold the same levels of safety
as industry leaders.
• L eader in safety in the private
aviation industry
• Wyvern Approved operator and broker
• F AA operators all meet
FAA required regulations
•Less than 10% of operators
worldwide would qualify to be
an Exclusive operator
•C
onsistent commitment to
investing in our safety program
• Part 135 operating certificate holder
•W
e only own, manage and charter
aircraft that meet world standard
aviation safety FAA Part 135
requirements
The Wyvern Standard™
The Wyvern Standard™ is an enhanced set of safety
measurement criteria. These are used to ensure that
a specific level of air safety has been achieved and is
maintained by an air charter operator. Wyvern maintains the
leading worldwide marketplace for the business of air charter
and the most comprehensive platform for the auditing and
reporting of safety information for Part 135 and Part 91
private aviation companies. Since 1991 they have been a
global leader in aviation audits with a purpose of elevating
safety every day and promoting a positive safety culture
throughout organizations.
ARG/US TripCHEQ
The CHEQ system has three major components: historical
safety ratings, current aircraft and pilot background checks,
and on-site safety audits. Analysis of these components
results in three potential levels of safety rating: Gold, Gold
Plus and Platinum. Each level reflects analysis and ranking
based on increasing amounts of detailed information
on the charter operator. The CHEQ system is the most
comprehensive and detailed safety analysis program in the
industry. The ARG/US TripCHEQ provide air charter customers
with a comprehensive analysis of a company's credentials
specific to a trip. Enter four pieces of information about your
trip, and engage the resources of the largest aviation safety
database in the world. The TripCHEQ system tracks pilot
certifications, type ratings, accidents, incidents, violations,
operator certificates, and operational control of aircraft.
Exclusive Charter Service, Inc. • West Palm Beach International Airport • 1500 Perimeter Road, West Palm Beach, FL 33406 • (888) 522-0883 • Ecsjets.com
AIRCRAFT MANAGEMENT
WITH EXCLUSIVE AIRCRAFT MANAGEMENT PROGRAM,
you will receive all the benefits of having your own in-house
flight department but without the responsibility or overhead.
Our highly experienced aviation professionals are dedicated
to providing complete business private jet services that
incorporate the highest standards of safety, technical
assistance and customer service. Our management
team has over 25 years of Part 135 experience and has
serviced aircraft such as Piaggio, Cessna Citation series,
Hawker, Gulfstream, Dassault Falcons, Bombardier,
Embraer and Boeing.
OUR MANAGEMENT MODEL
Transparency is really what we are all about. Having your
aircraft managed under FAA Part 135 regulations does
not mean that your airplane is a charter airplane, it means
that your aircraft is receiving the absolute safest and most
scrutinized management oversight the world has to offer. It is
proven that Part 135 managed aircraft are safer, retain more
value, and even sell faster than Part 91 managed aircraft.
The old way of managing an aircraft is to mark up everything,
especially your maintenance. At Exclusive we charge one
simple monthly fee and every cost associated with your
aircraft is purely a pass thru. It is our mission to keep your
cost as low as possible and offer the most transparent
service in the industry.
Having a Part 135 managed aircraft also gives you the
flexibility to enroll your aircraft into our charter program.
Chartering your aircraft to individuals allows you as an
owner to generate revenue from your aircraft. Exclusive
in the last decade has accounted for over 500 million of
charter revenue on and off our fleet. Exclusive is the only
company that has a charter brokerage division where our
sales professionals are in every time zone, selling charters
on a daily basis with your aircraft being their top priority. The
Exclusive brokerage team holds a Wyvern Approval and rated
as the top 3 brokerages to do business with in the world.
We don’t hold any secrets to our success, we just work hard
every day around the clock.
EXCLUSIVE’S expertise, commitment and best-in-class
private jet services are what set us apart from any other
aircraft management company. We provide world class
facilities and an unequaled degree of personal attention
to your needs. At Exclusive, there’s no detail too small.
Exclusive’s team of trip coordinators and customer account
managers are available to address your questions and
concerns 24/7. Although we operate around the globe
and have multiple airport bases, our values and attention
to detail will make you feel that we are on main street.
To learn more about our management department,
please call us at 1-888-522-0883
Exclusive Charter Service, Inc. • West Palm Beach International Airport • 1500 Perimeter Road, West Palm Beach, FL 33406 • (888) 522-0883 • Ecsjets.com
We create once in a lifetime experiences that turn into
Everlasting Memories
WHO WE ARE
We have over 40 years of experience in the yacht charter
industry, we truly know what options to present to make
sure you and your loved ones have the most unforgettable
and enjoyable experience possible. Our team of highly
skilled specialists are the pioneers in the travel world and
know the ins and outs of luxury yachting better than anyone
else in the world. Year after year, our charter services have
maintained the highest degree of satisfaction allowing
Exclusive to become one of the world’s most well-respected
yacht brokerage firms.
WHAT MAKES EXCLUSIVE UNIQUE?
We are dedicated to finding the right yacht for every group.
We have access to over 4,000 luxury yachts worldwide,
allowing you to vacation in the most EXCLUSIVE of
destinations. We go above and beyond to find the ideal luxury
yacht that fits your most specific needs. We are constantly
keeping up with new technology, rules and regulations and
yachts new to charter. When you charter a yacht, you are
able to visit places people only can dream about. We pride
ourselves in delivering top-notch charters with exceptional
service, every time. Just as every luxury yacht is different,
so are the yacht charter experiences that we create for you.
We are able to cater to virtually any request, whether you
want a massage onboard or a seven-course wine and food
tasting menu, no detail goes overlooked. We personally
inspect each yacht, captain and crew to guarantee that
you not only have the safest trip but the most extravagant
experience possible. We ensure that you are on the best
yacht for the best rate, every time.
THE EXCLUSIVE EXPERIENCE
We offer charters all around the world in hundreds of
destinations, allowing you to make your travel dreams a
reality. With the convenience and opulence of our yacht
charters, this is the only way to see the world. The travel
possibilities are endless! You can sip champagne from your
deck in France while watching The Grand Prix or dive in the
crystal clear waters of the British Virgin Islands. Our goal is
to create a personalized travel itinerary that exceeds not only
your needs but expectations. If it’s some fun in the sun you
need, we’ve got you covered. We have an extensive array of
toys and activities to feed your inner child, whether you have
a need for speed on some jet skis, an affinity for sliding
on inflatable water toys or a desire to fly high in the sky on
a jet pack, no request is too large. All of these and more
are accessible to you, it’s as easy as 1, 2, 3. We are a
full service, around the clock yacht charter company.
You simply make the memories; we will do the rest.
Exclusive Charter Service, Inc. • West Palm Beach International Airport • 1500 Perimeter Road, West Palm Beach, FL 33406 • (888) 522-0883 • Ecsjets.com
Contact
EXCLUSIVE
Exclusive Charter Service, Inc.
888.522.0883
www.EcsJets.com