Care Corner Counselling Centre

Transcription

Care Corner
Counselling Centre
Blk 62B Lorong 4 Toa Payoh
#02-143 Singapore 312062
Tel: 6353 1180
[email protected]
Counselling Hotline: 1800-3535-800
1981 – 2009
Over 27 years of continued dedicated service to the community
VISION
To impact the lives of people in Singapore by
providing CARE and sharing LOVE
MISSION
To provide a range of quality services for the well-being and growth of the community based on the principle of ‘CARE’
C – base all activities on Christian values
A – all of us are Ambassadors of Care and Love
R – we are providers of reliable and quality services
E – Enthused to serve and go the Extra Mile for the people we serve
MISSION GUIDE
Reference Matthew 25:35-36
“For I was hungry and you gave me something to eat,
I was thirsty and you gave me something to drink,
I was a stranger and you invited me in,
I needed clothes and you clothed me,
I was sick and you looked after me,
I was in prison and you came to visit me.”
133
Care Corner Annual Report 2008 / 2009
Patron’s Message
As a Voluntary Welfare Organisation, Care Corner has been dynamic
in its approach to meeting the needs of the Singaporean community
since its inception in 1981, expanding its centres and adjusting its
programmes in response to the changing needs of the community
they serve.
During this economic downturn, Care Corner continues to play a
significant role in helping those affected, and the resulting rise in
financial and family challenges.
Despite the increase in cases, I am pleased to note that the centres
have not compromised on their service delivery.
I wish to commend, as well as encourage the team at Care Corner in
their continued efforts to serve the community.
Gan Kim Yong
Minister
Ministry of Manpower
President’s Message
As the financial year FY08/09 came to a close, I was convinced by
Paul’s encouragement in Philippians 1:6 that “… he who began a good
work in you will carry it on to completion…”
By His mercy, our Lord has seen us through another year.
Our mission and passion to touch lives, calls for a greater patience
and love to those who are broken hearted under the current ‘economic
tsunami’.
As stated in Isaiah 61:1-2:
The Spirit of the Lord GOD is upon Me,
Because the LORD has anointed Me
To preach good tidings to the poor;
He has sent Me to heal the brokenhearted,
To proclaim liberty to the captives,
And the opening of the prison to those who are bound;
To proclaim the acceptable year of the LORD,
And the day of vengeance of our God;
To comfort all who mourn.
As we march on, I am confident that our good Lord will continue to
bless the Centre’s volunteers, staff and Management in carrying on
His work.
I wish to express our sincere appreciation towards the National Council
of Social Service, the Ministry of Community Development, Youth and
Sports, the National Council on Problem Gambling, as well as our
donors and sponsors for their funding and continued support.
Raymond Woo
President
CEO’s Message
It seems only a short moment ago when we were preparing for our Financial Year (FY) 2007/08 Annual Report. And now we are presenting our
report for FY2008/09! At press time of this report, we will be well into the
new FY of 2009/10.
FY2008/09 saw us meeting challenges of the increased caseloads at all
our centres, due to the ‘Financial Tsunami’ of 2008. I do believe Singapore
is on the way out of the Crisis, though many families would still be recovering
from its after effect.
We were encouraged by the positive responses made by our Government towards those affected by the financial crisis. It has indeed helped
us in handling the increased workload.
We would like to acknowledge the National Council of Social Service and
Ministry of Community Development, Youth and Sports, for their support
and many new initiatives introduced; North West Community Development Councils (CDC); South West CDC; Central CDC; Town Councils
that worked closely with our centres; donors from various corporations;
individual donors, our volunteers who gave their times selflessly, rain or
shine; our team of committed co-workers; our Patron Mr Gan Kim Yong,
Minister for Manpower; directors and members of our Management
Committees who ‘journeyed’ with us with their participation, advice, and
their prayers, and the several new members who joined our Management
Committee during the year.
To our co-workers both colleagues and volunteers, a special thank you
for your passion, your hard work, and the family spirit displayed all these
years, especially the difficult year of this report. I am greatly honoured to
be on the same team together with you.
Of course we must remember the wonderful God we have, on top of
showering us with His eternal Love, continues to bless us in all areas of
activities. In the FY 08/09, we were grateful to God for blessing us with
the new Crossroad Youth Centre in Admiralty:, which started operations
in July 2008. We began running programs in Potong Pasir through our
temporary office in Toa Payoh reaching out to many senior citizens even
though we could not secure a facility in the area. We were excited too
when we became a partner of Teck Ghee Youth Centre towards the end
of 2008.
We are constantly reminded of our God who loves us, and whose name
amongst many, includes Wonderful Counsellor! Care Corner exists to
help our fellow Singaporeans, who are one way or another in need of
help. That is the vision of our founding members and it remains so - that
we will reach out to those in need. May I challenge those who have the
same burden to join us as co-workers, members of our Management
Committee, volunteers, or donors.
God bless you!
Lye Fei
Chief Executive Officer
Clinical Director’s Message
We have witnessed another year of God’s faithfulness and His providence
despite the global financial crises. As reminded in 2 Corinthians 1:4 “God
of all comfort, who comforts us in all our tribulation, so that we maybe able
to comfort those who are in any trouble, with the comfort with which we
ourselves are comforted by God”, it was most humbling for us to continue
serving the community by walking along side with them during these trying
moments.
During the financial year, we experienced a number of new developments.
Since September 2008, we were approached to provide therapeutic
services for inmates of the Sembawang Drug Rehabilitation Centre and
their family members. This program aimed to reconcile and strengthen
family ties of those who were under the influence of substance abuse. It
was indeed a timely response to a reference stated in Luke 4:18 “… to
proclaim freedom for the prisoners and recovery of the sight for the blind,
to release the oppressed”. The programmes had been well received by the
inmates and their loved ones.
In October 2008, we collaborated with the Singapore Press Holdings Ltd’s
“Thumbs Up” publication, to compile a bilingual book to foster parent-child,
teacher-student relationships and personal growth for upper primary school
children and their care-givers. We have targeted to launch this book in our
next financial year.
Our project with the National Council of Problem Gambling since September
2006, as one of their pilot centres for assisting problem gamblers, came to a
close in December 2008. The National Gambling Hotline and the management of Gambling addiction has been placed under the purview of Institute
of Mental Health. Nevertheless, we continue to extend our expertise and
support towards family members who were affected by such vices.
Our Centre is committed to enhancing and restoring individuals, couples
and families. Conflicts in relationships are like ripples, affecting not one but
the whole system in the family unit. Fostering relationships are pivotal in all
family establishments.
I wish to acknowledge the united efforts of all our directors, staff team members
and volunteers who persevere to be a conduit of love and care to those
going through tough times. Let us ignite our passion, draw strength and
wisdom from God our Father, Giver of hope and life.
Khiang Whee Fern
Clinical Director
BOARD MEMBERS
CARE CORNER COUNSELLING CENTRE
VICE-PRESIDENT
Ng Choon Chuan, Michael
SECRETARY
Li Hsiao Yuan
PRESIDENT
Raymond Woo
TREASURER
Ang Yew Tiong, Daniel
ASSISTANT TREASURER
Tan Siang Hwa, Wilson
MEMBERS
Cheung Teck Cheong, Richard
Huan Nam Guan, James
Kwok Kin Teng, Raymond
Pang Hoe Sang
Tan Yew Hock, William
Wong Hwa Cheong
STAFF REMUNERATION
CENTRE
1
to
20,000
20,001
to
40,000
40,001
to
60,000
60,001
to
80,000
CCCC
6
5
6
1
80,001
to
100,000
TOTAL
18
Summary of Beneficiaries
服务项目摘要
Service
服务
No. of Beneficiaries
No. of Beneficiaries
Hotline Counselling 1800-3535-800
17,242
15,814
800 热线
服务人数
07/08
服务人数
08/09
Gambling Hotline 1800-6668-668
109
73
Clinical Counselling
986
1,002
Therapeutic and Support Group
59
126
Public Education: Workshops, Seminars, Forum & Public Talks
2,416
1,589
Training & Consultancy
247
230
Community Outreach Project
社区外展服务
317
(families)
67
(families)
Training for Hotline Services
318
234
Hotline Appreciation and Support Programme
239
184
Total 总数
21,933
19,319
Number of Volunteers
Number
Number
07/08
08/09
Active Volunteers 活跃义工
112
112
Trainee Volunteers 实习义工
20
17
嗜赌支援热线
面谈辅导
治疗与互助团体
公众教育: 工作坊、座谈会与公众讲座
训练与咨询
热线服务培训
热线感谢与联系服务
义工
人数
人数
HOTLINE COUNSELLING
“Hotline 800” is a toll-free counselling service in Mandarin for callers who
seek counselling help. This hotline is manned by a pool of trained dedicated
volunteers from 10.00 a.m. to 10.00 p.m. daily, except public holidays. All
calls are attended to with strict confidentiality and anonymity.
In FY08/09 we received to a total of 15,814 calls, which is a decrease of
9% in calls as compared to last year. The main areas of concern were
Psychological, Marriage and Interpersonal relationships. The callers were
from diverse religious background, with 44.8% being singles. The main
age group that comprised of 51% ranged from 30 to 49 years old.
Monthly Distribution of Calls
Month
No. of Calls
Month
No. of Calls
Apr 08
1,479
Oct 08
1,336
May 08
1,250
Nov 08
1,392
Jun 08
1,163
Dec 08
1,125
Jul 08
1,265
Jan 09
1,065
Aug 08
1,577
Feb 09
1,282
Sep 08
1,458
Mar 09
1,422
Nature of Presenting Problems
No. of Calls
%
Psychological
4,346
27.5%
Marriage
1,791
11.3%
Interpersonal Relationships
1,663
10.5%
Work
1,257
7.9%
Family
1,166
7.4%
Parenting
857
5.4%
Enquiry
634
4.0%
Physical Disability /Illness
386
2.4%
Sex
347
2.2%
Financial
193
1.2%
Abusive and Criminal behaviour
119
0.8%
Religion
58
0.4%
Study
16
0.1%
Others
2,981
18.9%
Total
15,814
100%
Gender
No.
%
Female
8,679
55%
Male
7,135
45%
Total
15,814
100%
Marital status
No.
%
Single
7,082
44.8%
Married
4,711
29.8%
Divorced
637
4.0%
Widowed
137
0.9%
Separated
97
0.6%
Remarried
77
0.5%
Cohabited
15
0.1%
Undisclosed
3,058
19.3%
Total
15,814
100%
Educational Level
Attained
Age
No.
%
Below 12 years
14
0.1%
13 to 19 years
221
1.4%
20 to 29 years
1,715
10.8%
30 to 39 years
4,266
27.0%
40 to 49 years
3,793
24.0%
50 to 59 years
1,628
10.3%
60 and above
782
4.9%
Undisclosed
3,395
21.5%
Total
15,814
100%
No.
%
Secondary
3,648
23.1%
Primary
1,769
11.2%
ITE
1,663
10.5%
A level
923
5.8%
Degree and above
624
4.0%
Diploma
482
3.0%
No education
156
1.0%
Undisclosed
6,549
41.4%
Total
15,814
100%
No.
%
Unemployed
3,155
19.9%
Service/Sales
workers
1,647
10.4%
Housewives
1,571
10.0%
Technical
1,391
8.8%
Clerical
825
5.2%
Others
715
4.5 %
Labourers
690
4.4%
Retired
414
2.6%
Self employed
395
2.5%
Professional
280
1.8%
Production
workers
270
1.7%
Student
257
1.6%
Semi-Professional
254
1.6%
Occupation
Religion
No.
%
Taoism
2,048
12.9%
Free thinkers
1,804
11.4%
Buddhism
1,766
11.2%
Christian
1,419
8.9%
Others
191
1.2%
Catholicism
154
1.0%
Islam
11
0.1%
Undisclosed
8,421
53.3%
Total
15,814
100%
Managerial
34
0.2%
Undisclosed
3,916
24.8%
Total
15,814
100%
VOLUNTEER MANAGEMENT & DEVELOPMENT
VOLUNTEER MANAGEMENT &
DEVELOPMENT
Volunteers are our
valuable asset.
Appreciation events
and continuing
education were
organised to boost
our volunteers’ skills,
morale and
effectiveness.
A time to appreciate our Volunteers! A visit to the Botanical Gardens followed by
the presentation of Awards for Volunteers’ special contributions.
The Hotline Core-Team has
been instrumental in ensuring
the smooth operations covering
publicity, recruitment, training,
supervision, pastoral care and
support of volunteers. Our 112
committed volunteers serve a
three hour shift once a week,
from 10.00 a.m. to 10.00 p.m.
daily, except public holidays.
A Volunteer Appreciation Event held during the Christmas Festive
Apart from conducting Hotline
counselling, our volunteers
organised a Christmas outreach
to the poor and needy residents
residing in the Toa Payoh estate.
The outreach activity allowed
the volunteers to connect and
show greater empathy to the
recipients.
A total of 37 families were visited in the Outreach Event organised during Christmas season.
Our volunteers are predominantly
female, with 86% falling into the age
group of 40 to 60 years. 11% of the
volunteers are over 60 years old.
Married volunteers constitute 76%
and most of them are housewives and
professionals.
VOLUNTEER MANAGEMENT & DEVELOPMENT
Volunteers Profile
Gender
No of
Volunteers
%
Female
91
81%
Male
21
19%
Total
112
100%
Marital Status
No. of
Volunteers
%
Married
85
76%
Single
23
20%
Widowed
3
3%
Divorced
1
1%
Total
112
100%
Occupation
No. of
Volunteers
%
Housewife
24
21%
Businessman/
Manager
15
13%
Professional
15
13%
Para Professional
15
13%
les/Services
11
10%
Clerical/Admin
11
10%
Self employed
7
7%
Retirees
7
7%
Technician
6
5%
Others
1
1%
Total
112
100%
Length of
Service
Stages
%
2000 hrs and
above
Life time
终身义工
3%
1600-1999 hrs
Love 爱
4%
800-1599 hrs
Hope 望
31%
300-799 hrs
Faith 信
30%
1-299 hrs
Care 关怀
32%
Age
No. of
Volunteers
%
25-30 years
3
3%
31-40 years
13
11%
41-50 years
31
28%
51-60 years
53
47%
60+ years
12
11%
Total
112
100%
Educational
Level
No. of
Volunteers
%
Polytechnic
34
30%
Secondary
27
24%
Pre University
26
23%
University and
above
21
19%
ITE
4
4%
Total
112
100%
Religion
No. of
Volunteers
%
Free thinker
39
35%
Buddhism
35
31%
Christianity
19
17%
Catholism
10
9%
Others
8
7%
Taoism
1
1%
Total
112
100%
VOLUNTEER ACTIVITIES
a. Hotline Volunteer Advanced Training
Topic
Speaker
No.
Attended
Remark
Hotline Supervisors Training
Mr Tan Eng Choon and Staff
15
In-house Training
Advance Training (Mental Health) on
Recovered Grace
Mr Harris Ng
67
Singapore Association for
Mental Health
Film Appreciation
(A Beautiful Mind)
Ms Regina Wang
23
Film Appreciation
(Tuesday with Morries)
Ms Chan Guat Choo
22
In-house Training
Same Sex Attractions
Mr Tony Ong
36
Liberty League
Understanding & Handling Mental
Health Issues
Mr Harris Ng
10
Singapore Association of
Mental Health
b. Hotline Volunteer Recruit Training – 23rd Batch
Stage
Period
Topic
No.
Attended
4
15 Apr to 30 Jun 2008
Skills Training (2)
20
5
1 Jul to 31 Mar 2009
Skills Training (3)
17
c. Hotline Social Activities
Activities
Attendance
Hotline Volunteer Day
70
Christmas Outreach to Blk 103, 104,105,106 Toa Payoh Estate
67
Christmas Gathering for Volunteers
72
Lunar New Year Gathering
42
In-house Training
CLINICAL COUNSELLING
Providing Hope, Help, and Healing
Of the 864 cases served this year, 261 were existing cases from previous year and 603 were new. The number
showed an increase of 6% of new cases compared to the pervious year and a total of 1,002 clients were served;
among them, 40% sought help due to marital distress. The number also suggested that close to 60% of clients
were female, married and within the age of 30 to 50. Overall, 2,329 counselling sessions were conducted and
on average 4.23 direct hours were spent on each case.
Marital counselling remained the most sought after service for the past 8 years. One of the significant milestones
that we put in place was the adoption of Emotionally Focused Couple Therapy in our practice to enhance our
expertise in facilitating change in couple relationship.
Following statistics reflects the profiles of new clients:
Gender
No. of Clients
%
Female
594
59.3
Male
408
40.7
Total
1002
Presenting Problems
100.0
No. of Clients
%
Marriage
403
40.2
Parenting
187
18.6
Psychological/Emotional
118
11.8
Financial (Problem Gambling)
85
8.5
Interpersonal
70
7.0
Family
59
5.9
Psychological Testing
52
5.2
Employment/Career Development
14
1.4
Sexual/Abortion
6
0.6
Behavioral (Family Violence)
5
0.5
Others
2
0.2
Physiological
1
0.1
Total
Marital
Status
1,002
No. of Clients
%
Married
599
59.8
Single
328
32.7
Divorced
38
3.8
Widow(er)
11
1.1
Separated
10
1.0
Others
10
1.0
6
0.6
Remarried
Total
1,002
100.0
100.0
Age
Under 10
No. of Clients
13
%
1.3
10-19
97
9.7
20-29
164
16.4
30-39
284
28.3
40-49
253
25.2
50-59
141
14.1
60 & above
48
4.8
Undeclared
2
0.2
Total
1,002
100.0
Religion
No. of Clients
%
No. of Clients
%
Buddhist
311
31.0
Secondary
Educational Level
304
30.3
Freethinker
295
29.4
University
303
30.2
Christian
255
25.5
Poly
193
19.3
Catholic
43
4.3
Primary
83
8.3
Taoist
40
4.0
Junior College
72
7.2
Undeclared
31
3.1
Undeclared
40
4.0
Hindu
18
1.8
No Formal Education
3
0.3
Muslim
9
0.9
Pre-school
3
0.3
Total
1,002
100.0
No. of
Clients
%
Below 500
29
2.9
500-1,000
49
4.9
1,001-1,500
50
5.0
1,501-2,000
70
7.0
2,001-2,500
78
7.7
2,501-3,000
99
9.9
3,001-4,000
113
11.3
4,001-5,000
59
5.9
5,001-6,000
34
3.4
6,000-7,000
21
2.1
Above 7,000
51
5.1
296
29.5
Monthly Income
No Income
Undeclared
Total
53
1,002
%
Semi-Professional
277
27.6
Student
125
12.5
Housewives
119
11.9
Sales & Services
100
10.0
Technical
65
6.5
Self-Employed
62
6.2
Professional
61
6.1
Clerical
50
5.0
Unemployed
48
4.8
Senior Official &
Managerial
45
4.4
Retired
23
2.3
Undeclared
22
2.2
Production
3
0.3
Labor
2
0.2
Total
1,002
Total
Dwelling
1
1,002
0.1
100.0
No. of Clients
%
HDB-1 Room
3
0.3
HDB-2 Room
8
0.8
HDB-3 Room
131
13.1
HDB-4 Room
250
24.9
HDB-5 Room
229
22.8
HDB-Executive /
Mansionate
74
7.4
Private Housing
157
15.7
Undeclared
Total
150
1,002
15.0
100.0
5.3
100.0
No. of
Clients
Occupation
HSC
100.0
Sources of Referral
No. of Clients
%
Friends/Neighbours
255
25.4
Hotline/ Other
programme
179
17.8
Courses
132
13.2
Other VWOs
130
13.0
Families/Relatives
84
8.4
Newspaper
49
4.9
Church/Religious
Institutions
49
4.9
Other Organisations
19
1.9
Radio
11
1.1
5
0.5
2
0.2
87
8.7
Related Professionals
Pamphlets/Flyers
Others
Total
1,002
100.0
Group Therapy
Group Therapy remained one of the treatment methods adopted to promote growth in individuals
in distress. In addition to the two on-going therapeutic groups, namely the New Rainbow Therapeutic
Group and the Personal Growth Therapeutic Group, this year we also introduced a form of therapy to
selected persons who were undergoing rehabilitation at the Sembawang Drug Rehabilitation Centres,
along with their family members.
1. New Rainbow Therapeutic Group
This therapeutic group provides psychological support and healing to those affected by spouse’s
infidelity
2. Personal Growth Therapeutic Group
This therapeutic group aims to help participants increase self awareness and discover untapped
potential and develop their inner strengths through unlocking and removing blockages and
influences due to past experiences.
3. Family Programmes (Sembawang Drug Rehabilitation Centre)
This group therapy aims to help selected inmates and family members to enhance the rehabilitation
and reintegration process through strengthening their relationships within the family.
Programme
No. of sessions
No. of Pax
自我成长 – Personal Growth Group
8 sessions @ 3hrs
8
New Rainbow Follow Up 新虹后续
1 session @ 2hrs
9
New Rainbow Group for those whose spouses have
extra-marital affairs 新虹成长团体
6 sessions @ 3 hrs
8
General Family Program – 1st run
2 sessions @ 3hrs
9
Intensive Family Program for Inmates,
Families & Joint – 1st run
8 sessions @ 3 hrs
18
Reintegration Family Program for Inmates,
Families & Joint – 1st run
4 sessions @ 2hrs,
1 session @ 3hr
19
General Family Program – 2nd run
2 sessions @ 3hrs
12
Reintegration Family Program for Inmates,
Families & Joint – 2nd run
4 sessions @ 2hrs,
1 session @ 3hr
22
Intensive Family Program for Inmates,
Families & Joint – 2nd run
8 sessions @ 3 hrs
21
TRAINING AND CONSULTANCY
The organising of the 2nd and 3rd module of the
Certificate in ‘Emotionally Focused Couple Therapy’
(EFT) in FY08/09 marked a significant milestone in
the advancement the clinical competence of social
service agencies, in particular - the aspect of helping
couples in distress. A total of 36 participants from
various social service agencies underwent 48 hours
of core skills training and clinical supervision in EFT
by Dr Liu Ting, as well as another 24 hours from the
‘Introduction to EFT’ workshop held in March 2008.
Dr Liu Ting conducting an EFT workshop
In line with promoting skills enhancement in couple counselling, Ms Huang Li Zhang (黄丽彰), a renowned couple therapist from
Hong Kong was invited to conduct a 2-day training workshop on “Helping Couples who are struggling with Extra Marital Affairs”.
Our committed effort in upholding the professionalism of helpers saw students from various colleges participating in our
programmes comprising: training workshops, clinical supervision, and consultancy for social service practitioners.
Training & Consultancy: Conducted by Local & Foreign Trainers
Requesting Agency
No. of Participants
婚外情的转机：帮助在婚外情中挣扎的夫妻 (Helping
Couples who are struggling with Extra Marital Affairs)
Topic
Care Corner Training Association
黄丽彰老师 Ms. Huang Li Zhang
53
Emotionally Focused Couple Therapy
- Module 2 - Core Skills 1 (Mandarin)
Dr. Liu Ting (刘婷博士)
14
- Module 2 - Core Skills 1 (English)
22
- Module 3 - Core Skills 2 (Mandarin)
14
- Module 3 - Core Skills 2 (English)
22
Certificate in Counselling (English)
12th & 13th batch
33
Certificate in Counselling (Mandarin)
19th, 20th & 21th batch
46
Diploma in Counselling 12th batch
12
Consultancy Offered to Tertiary Students and Family Service Centre
Types
No.
Monash University - Master in Counselling
4
University of South Australia - Master in Social Science (Counselling)
4
Swinburne University of Technology - Master of Social Science in Professional Counselling
1
Singapore Bible College - Master of Arts in Pastoral Counselling
1
Care Corner Family Service Centre (Admiralty)
3
Trinity Theological College – Master of Divinity
1
PUBLIC EDUCATION
In our efforts to reach out to the community,
we conducted various talks, seminars, and
workshops to educate the public. We also
collaborated with media through newspapers,
TV and radio interviews, and contributed
articles to publications.
Topics covered included: family life issues,
interpersonal relationships, gambling and
psychological issues such as depression and
handling intense emotions.
In addition to connecting with our local community,
we were invited by Far East Broadcasting to
help reach out to Sichuan earthquake victims
and workers through a series of radio talk-shows
focusing on managing the psychological impact
of the trauma.
Participants from a Marriage Enrichment Workshop (让婚姻更亲密 - 夫妻工作坊)
Care Corner Counselling Centre in
collaboration with
Topic
No. of Participants
培养孩子处理挫折的能力
Sheng Hong FSC
28
金钱管理与夫妻关系
Sheng Hong FSC
20
天亮了，不怕！
CCCC
141
敢敢做个开心人－对忧郁症的认识与应对
Queenstown Lutheran Church
100
婚前婚后
生命堂
120
亲子讲座
福州会馆全国小学演讲比赛
150
人际关系(一)
NTUC
120
人际关系(二)
NTUC
120
人际关系(三)
NTUC
120
亲子关系
Church of our Saviour
20
忧郁症
新亚神学院
250
人际关系
Queenstown Methodist Church
50
与问题赌徒面对面
Marine Parade FSC
16
夫妻分工合作，共创美满家庭
Sheng Hong FSC
27
情绪管理
Care Link
30
雙雙對對－婚姻講座
生命堂
50
Understanding Problem Gambling
Temasek Poly (students)
100
真爱价码－享受真爱要先付出
福音浸信会基石堂
55
Life After School
AWWA
25
How to Talk to Your Kids About Sex?
Yuhua Secondary School
7
认识焦虑与忧郁：第一部分(共五部分）
恩泽堂
30
让婚姻更亲密 - 夫妻工作坊
CCCC
10
Press, Magazine, Radio & TV Coverage
Topic
Media
Elderly abandoned by family member(就算有苦衷可求助社工)
联合晚报
婚外情
联合晚报
职业妇女压力增加
联合晚报
Gambling
联合晚报
孩童跑歌台 - 会有负面影响吗？
联合晚报
爆米花：如何看待学生涂鸦？
联合早报
现代人如何舒缓负面情绪？
早安您好
学生会考之前可能面对的问题
Divorce and You
大拇指
The Straits Times Razor TV
Why More People are Getting Married?
The Straits Times
Drop in Number of Suicide Cases, But… (A report on suicide rates in Singapore)
The Straits Times
More Men Marrying in the Autumn of Their Lives
The Straits Times
Helping People with Gambling Problems
The Straits Times
Is 4-D Betting a Stigma
Sunday Times
More Men Facing Harassment at Work
Sunday Times
未婚先孕
NTUC Life Magazine
别打我 : 家庭暴力，伤害全家
NTUC Life Magazine
17歲怀孕离家出走，母亲伤透了心
NTUC Life Magazine
一根草一点路
NTUC Life Magazine
孩子的心
NTUC Life Magazine
婚姻是美妙的双人舞蹈
NTUC Life Magazine
父亲反对他娶寡妇
NTUC Life Magazine
父母不和，不利子女心灵
NTUC Life Magazine
谈话，是溺水者的生命气息-谈自杀
NTUC Life Magazine
外甥不听话，我想死
NTUC Life Magazine
今夜设不设防？
NTUC Life Magazine
信任与背信
NTUC Life Magazine
把母亲当全职女佣
NTUC Life Magazine
温柔的话语如三月的春风
NTUC Life Magazine
回应：因经济危机而寻求辅导
FM95.8
女性有婚外情的社会趋势
FM95.8
Impact of Recession on Emotional Health
FM93.8
专业人士的赌博问题 (节目：就是这杯茶)
FM100.3
青少年赌博问题 (节目：就是这杯茶)
FM100.3
专业人士的赌博问题 (节目：不给一口叮之F档案)
FM100.3
老年人的赌博问题 (节目：不给一口叮之F档案)
FM100.3
四川灾难辅导的技巧 - 1
Far East Broadcasting
同性恋
四川灾难余震带来的恐惧、害怕与焦虑情绪-5
四川灾难--如何克服余震带来的恐惧、害怕与焦虑情绪-6
四川灾难-7
青少年犯罪
失业议题
亲子关系
Channel U : 女人大主意
FINANCIAL REPORT
CARE CORNER COUNSELLING CENTRE (UEN: S90SS0052D) was registered under the Societies Act in Singapore on 5 January 1990 with its place of
operations at Blk 62B Lorong 4 Toa Payoh, #02-143 Singapore 312062.
The principal activities of the society are to provide counselling and care by means of telephone services and face to face clinical counselling, to provide
counselling training, conduct counselling related educational courses and seminars, to publish counselling materials and to do all such other things as are
incidental or conducive to the attainment of these objects.
The Society is a member of the National Council of Social Service, and has an Institution of a Public Character (IPC) registration.
The financial statements were authorised for issue on 2 July 2009 by the Board
Independent Auditors: NG, VUN & COMPANY Certified Public Accountants
The accompanying notes to the audited accounts form an integral part of these financial statements.
For a copy of the full set of accounts, please visit our website: www.carecorner.org.sg or email: [email protected]
INCOME AND EXPENDITURE STATEMENT
For Financial year ended 31 March 2009
Note
2009
$
2008
$
769,898
699,252
-
(2,124)
INCOME
NCSS funding
- current year
- (over)/under recognition in prior year
NCSS VCF
- Training grant
Other grants
Donation
- tax exempt
- non tax exempt
-
4,735
11,511
-
14,580
3,140
400
4,243
Programme fee
83,810
78,596
Counselling fee
59,921
53,778
Interest income
2,685
4,082
Other income
9,816
15,210
952,621
860,912
50,000
6,000
1,610
442
4,050
4,150
(240)
20
EXPENDITURE
Administration fee
Advertisement
Auditors’ remuneration - current year
- prior year
Bank charges
Books & periodicals
Consultation fee
Depreciation
Food & refreshment
General expenses
Insurance
3
51
20
728
801
-
2,100
3,267
-
1,023
666
449
285
2,749
2,257
IT expenses
11,888
9,668
Maintenance of equipment
19,287
16,435
Maintenance of land & building
10,128
5,112
Printing, postage & stationery
Programme expenses
Rental
6,339
9,162
11,517
8,858
18,566
17,510
643,488
673,639
Speaker fee
2,880
6,248
Staff welfare
19,093
11,565
Telephone charges
11,585
11,475
Salary, bonus & CPF
Transport
Utilities
SURPLUS FOR THE YEAR TRANSFERRED
TO ACCUMULATED FUND
674
1,200
12,848
11,448
831,980
799,061
120,641
61,851
The accompanying note to the audited accounts form an integral part of these financial statements.
For a copy of the full set of accounts, please visit our website: www.carecorner.org.sg or e-mail: [email protected]
BALANCE SHEET
As at 31 March 2009
Note
2009
2008
$
$
18,321
27,298
ASSETS
Property, plant and equipment
3
Current assets
Other receivables
4
6,632
32,005
Fixed deposit
5
250,000
250,000
139,452
20,354
396,084
302,359
414,405
329,657
255,690
135,049
Cash and bank balances
TOTAL ASSETS
FUNDS AND LIABILITIES
Funds
Accumulated fund
6
Asset capitalisation reserve
7
8,840
27,297
Building fund
8
18,415
18,415
Progamme development fund
9
2,098
2,098
Designated project fund
10
17,908
17,908
302,951
200,767
Current liabilities
Trade payables
Other payables
TOTAL FUNDS AND LIABILITIES
11
27,695
-
83,759
128,890
111,454
128,890
414,405
329,657
STATEMENT OF CHANGES IN ACCUMULATED FUND AND SPECIFIC FUNDS
Accumulated
fund
$
Asset
capitalisation
reserve
$
Building
fund
$
Programme
Development
$
Designated
project
fund
$
Total
$
Balance as at
01.04.2007
73,198
36,923
18,415
2,098
17,908
148,542
Surplus for the year
61,851
-
-
-
-
61,851
Inter-fund transfer
-
9,729
-
-
(9,729)
-
Donations received
-
-
-
-
9,729
9,729
Depreciation
charge
-
(19,355)
-
-
-
(19,355)
-
-
-
-
-
-
Balance as at
31.03.2008
135,049
27,297
18,415
2,098
17,908
200,767
120,641
-
-
-
-
120,641
Donations received
-
-
-
-
-
-
Inter-fund transfer
-
-
-
-
-
-
Depreciation
charge
-
(18,457)
-
-
-
(18,457)
255,690
8,840
18,415
2,098
17,908
302,951
Balance as at
31.03.2009
CASH FLOW STATEMENT
2009
2008
$
$
120,641
61,851
Cash Flows From Operating Activities
Surplus before income tax
Adjustments for:
Depreciation
Interest income
Operating surplus before working capital changes
3,267
-
(2,685)
(4,082)
121,223
57,769
Changes in working capital:
Receivables
25,373
(21,593)
Payables
(17,436)
9,973
Net cash generated from operating activities
129,160
46,149
(12,747)
(9,729)
2,685
4,082
(10,062)
(5,647)
-
9,729
-
9,729
Net increase in cash & cash equivalents
119,098
50,231
Cash & cash equivalents at beginning of year
270,354
220,123
Cash & cash equivalents at end of year
389,452
270,354
Cash Flow From Investing Activites
Purchase of plant and equipment
Interest income
Net cash used in investing activities
Cash Flow From Financing Activities
Donations for purchase of plant and equipment
Net cash generated from financing activities
PUBLIC DISCLOSURE
1.
COMPLIANCE OF CODE OF GOVERNANCE
The Company is in full compliance with the Code of Governance.
2.
RELATED PARTY TRANSACTIONS (Extracted from the Accompanying Notes to the Audited Accounts)
An entity or individual is considered a related party of the society for the purposes of the financial statements if:
i) it possesses the ability (directly or indirectly) to control or exercise significant influence over the operating and financial
decisions of the society or vice versa; or
ii) it is subject to common control or common significant influence.
During the financial year, transactions with related parties on terms agreed between the parties were as follows:
2009
$
2008
$
Programme fee income
20,440
-
Administration fee expense
50,000
6,000
IT expenses
2,285
2,577
Manpower support expenses
3,000
-
Training expenses
3,032
2,138
71,842
156,539
Key management compensation
Key personnel remuneration
(included in the Employee Benefits (Note 13)
IT expenses relate to fees paid to a company in which a management committee member of the society has an interest.
3.
RESERVE POLICY
In keeping with the recommendations from the National Council of Social Services, the Society’s Reserve Policy is to
retain not more than 5 years of its annual operating expenditure.
FY08/09
Current Year
FY07/08
Previous Year
% Increase /
(Decrease)
Unrestricted Funds (Reserves)
255,690
135,049
89%
Restricted / Designated Funds:
47,261
65,718
-28%
8,840
27,297
-68%
- Asset Capitalisation Reserve
- Building Fund
18,415
18,415
0%
- Designated Project Fund
17,908
17,908
0%
2,098
2,098
0%
302,951
200,767
51%
0.3
0.2
- Programme Devt. Fund
Total Funds (Includes unrestricted, restricted / designated funds)
Ratio of Reserves to Annual Operating Expenditure
4.
MANAGEMENT OF CONFLICT OF INTEREST
There are no paid staff on the Society’s Management Committee.
Committee members are required to disclose to the Committee:
i) any interest that he may have, whether directly or indirectly, in any contracts or business transactions of whatever nature that
the Society may enter into or in any organisations that the Society has dealings with or is considering dealing with (whether as
a joint venture partner or otherwise); and
ii) any personal interest accruing to him as one of the Society’s supplier, user of services or beneficiary.
The affected management committee member may not vote on the issue that was the subject matter of the disclosure nor
participate in discussions relating to the same save that he may provide explanation or clarification of his interest in the said issue
if this should be required by the Management Committee. The minutes of for this particular meeting will clearly document the
disclosure made as well as the basis for arriving at the final decision in relation to the issue at stake.
To those who make a
world of difference
SPECIAL TRIBUTE
Sponsors. Volunteers. Donors
DONORS & VOLUNTEERS
DONORS
OPERATIONAL FUNDING
SUPPORT IN KIND
•
CORPORATE/COMMUNITY
• CAMP – Institute Of Mental Health
– Mr. Patrick Teo
• Singapore Press Holding Ltd Co.
- 大拇指周报
- 新明日报
- 联合早报
- 联合晚报
• Media Corp
- 早安您好
• Media Corp Radio
- 最爱 97.2
- 100.3 FM
- Capital 95.8 FM
- Live 93.8 FM
• NTUC Lifestyle Magazine
• Toa Payoh Central Community Club
• One Hope Centre
• Liberty League
•
•
Ministry of Community Development,
Youth and Sports
National Council of Social Service
National Council on Problem Gambling
SUPPORT IN CASH
CORPORATE
$500 to $999
• New Era Press Pte Ltd
INDIVIDUAL
$5,000 to $9,999
• Anonymous Donor
$1,000 to $4,999
• Sim Tai Hing
• Ng Han Chye
• Anonymous Donor
$500 to $999
• Yang Jih Shin
• Anonymous Donor
$100 to $499
• Kum Ching Yee
• Lim Chiew Hong
• Anonymous Donor
VOLUNTEERS
ORGANISATION/ GROUP
• 关怀800热线全体义工
INDIVIDUAL
• Dr. Liu Ting
• Mr. Harris Ng
• Simon Wong
• Yola Lim
• Dr. Lee Yoke Sun
• Esther Lee
• 林桂华
• 梁慧仪
• Wong Lai Cheung

Care Corner Counselling Centre

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