Dutch Insurance Industry in Figures

Transcription

Dutch Insurance Industry in Figures
2013
© Dutch Association of Insurers 2013
Postbus 93450, 2509 AL Den Haag
Telefoon: 070-3338500
E-mail: [email protected]
www.verzekeraars.nl
Although the utmost care has been devoted to
the quality and validity of data, the Dutch
2
Association of Insurers accepts no liability
whatsoever for the consequences of any
Dutch Insurance Industry in Figures 2013
This publication has been providing core figures about the insured, insurance policies and insurance companies in
the context of Dutch society since 1993. With this publication, the Dutch Association of Insurers provides insight into
figures to journalists, politicians, civil servants, researchers, consultants and any other interested parties.
This book of tables is a reference book for a wide variety of subjects. More specific figure publications by the Dutch Association
of Insurers can be found on the website, under Verzekeringsbranche > Statistieken. Information there includes:
Key facts on insurance in the Netherlands, a short introduction to this line of business including
a number of diagrams. Like ‘Dutch Insurance Industry in Figures’, this information is available in
both Dutch and English.
3
Financial annual report of the insurance sector (summary) provides a detailed insight into the
profit and loss figures of the Life, Non-Life and Health & Accident sector, and explanations on
the figures.
H.J. Herbert
Director
4
Inhoud
1
Clients
10
1.1
Satisfaction
10
1.2
Customer experience
10
1.3
Quality mark
10
1.4
Image
11
1.5
Confidence
11
1.6
Appreciation of sectors
11
1.7
Penetration of private insurance by age
12
1.8
Penetration of private insurance by income
13
1.9
Penetration of private insurance by type of household
14
1.10
Penetration of mortgages by income
15
1.11
Penetration of mortgages by type or component
16
1.12
Complaints
17
1.13
Fraud
18
1.14
Population figures and growth
19
1.15
Population forecast
19
1.16
Life expectancy
20
1.17
Forecast life expectancy
21
1.18
Households
21
1.19
Income of private households
22
1.20
Household expenditure
24
1.21
Capital of private households
24
1.22
Companies
25
5
1.23
Formation of companies
27
1.24
Incorporation of companies
28
1.25
Bankruptcy of companies
29
1.26
Financial services
30
1.27
AFM Supervision
31
1.28
Purchase channels
31
1.29
Awareness of commission ban
32
1.30
Insurance tax
32
2
Economy
33
2.1
Gross domestic product (GDP)
33
2.2
Wages
35
2.3
Inflation
36
2.4
Labour force
38
2.5
Employment
39
2.6
Operating results
41
2.7
Shares
43
2.8
Interest rates
44
2.9
Statutory interest rate
44
3
Insurance companies
45
3.1
Solvency
45
3.2
Employment
45
3.3
Number of insurance companies
46
3.4
Balance sheet
46
3.5
Investments
47
6
3.6
Assets by source
48
3.7
Results
49
3.8
Turnover
51
3.9
Largest insurance companies
52
3.10
Ten largest insurance groups
53
3.11
Distribution
53
3.12
Supervision charges
54
4
Life
55
4.1
Turnover
55
4.2
Largest insurance companies – Group sector
56
4.3
Largest insurance companies – Individual sector
56
4.4
Distribution
57
4.5
58
4.6
Balance sheet
59
4.7
Investments
59
4.8
Results
60
4.9
Capital and interest insured
62
4.10
Yield value
62
4.11
Solvency
63
4.12
Second pillar pensions
63
4.13
Pension funds: funding ratio
64
4.14
Pension funds: number
65
4.15
Pension funds: balance sheet
65
4.16
Pension funds: investments
66
4.17
Pension funds: results
66
7
4.18
Funeral insurance with in-kind benefits: turnover
67
4.19
Funeral insurance with in-kind benefits: largest insurance companies
68
4.20
Funeral insurance with in-kind benefits: solvency
68
4.21
Funeral insurance with in-kind benefits: number
69
4.22
Funeral insurance with in-kind benefits: balance sheet
69
4.23
Funeral insurance with in-kind benefits: investments
70
4.24
Funeral insurance with in-kind benefits: result
71
5
Non-life
73
5.1
Turnover
73
5.2
Largest insurance companies – Non-life sector
74
5.3
Largest insurance companies – Fire sector
75
5.4
Largest insurance companies – Motor hull insurance product cluster
76
5.5
Largest insurance companies – Third-party Vehicle Insurance
77
5.6
Largest insurance companies – Liability product cluster
78
5.7
Largest insurance companies – Legal Aid product cluster
78
5.8
Largest insurance companies – Transport sector
79
5.9
Distribution
79
5.10
80
5.11
Results
81
5.12
Policies
82
5.13
Premium by policy type
83
5.14
Claims: frequency and average claim size
84
5.15
Claims and payments in uninsured loss caused by motor vehicles
85
5.16
(Im)movable property
86
5.17
Fires
87
8
5.18
Theft of motor vehicles
87
5.19
Crimes
88
5.20
Road casualties
89
6
Healthcare
91
6.1
Turnover
91
6.2
Distribution
91
6.3
92
6.4
Largest insurance companies – Income sector
93
6.5
Results – Income sector
94
6.6
Largest insurance companies – Healthcare sector
95
6.7
Results – Healthcare sector
96
6.8
Contributions to health insurance per person
97
6.9
Funding and expenditure
97
9
1
Clients
1.1
Satisfaction
General satisfaction of private clients, score 1-10
2009
6.7
7.7
7.6
Life insurance companies
Non-life insurance companies
Health insurance companies
2010
7.0
7.6
7.6
2011
7.1
7.6
7.7
2012
7.1
7.7
7.7
Source: Dutch Association of Insurers
1.2
Customer experience
Number of customers indicating a certain experience with insurer, 2012, %
Payment process – Received money quickly
Customer focus – Customer-friendly attitude
Written communication – Was clear
Communication by telephone – Call was answered quickly
Life
insurers
78
65
83
79
Health &
Accident
insurers
80
83
87
80
Non-Life
insurers
87
75
89
85
1.3
Quality mark
Quality mark insurers, number at year-end
Number of insurers entitled to carry Keurmerk Klantgericht Verzekeren
(Quality Mark for Client-Oriented Insurance).
Source: Stv
10
2010
2011
2012
32
46
54
1.4
Image
Number of private customers who has a largely positive attitude towards insurance companies, %
2008
2009
2010
Image score – insurance companies
69
53
51
2011
52
2012
51
Source: Dutch Association of Insurers, Consumentenmonitor
1.5
Confidence
Consumer confidence regarding the economy and insurers, level at the begining of a semester, balance % of positive and
negative consumers
2009
2010
2011
2012
2013
1
2
1
2
1
2
1
2
1
Economy
-30
-18
-11
-11
-5
-20
-34
-31
-33
Insurers
-33
-30
-28
-25
-21
-27
-35
-30
-25
Source: Statistics Netherlands, Dutch Association of Insurers
1.6
Appreciation of sectors
Customers’ appreciation of sectors, report mark
2008
2009
2010
2011
2012
Insurers
6.3
5.9
6.0
6.0
5.9
Banks
6.4
6.2
5.8
6.0
5.9
Agents
6.4
5.7
5.5
5.6
5.6
5.6
5.5
Government*
Source: Dutch Association of Insurers, Consumentenmonitor
*
2008, 2009, 2010 are not available
11
1.7
Penetration of private insurance by age
2012, %
Age of main wage earner
< 35 years
35-49 years
50-64 years
> 65 years
Total
Mortgage life insurance*
36.3
50.0
37.7
4.6
33.5
Pension life insurance**
8.2
32.1
32.7
7.2
22.2
Funeral expenses and in-kind benefits***
29.4
40.7
41.2
37.5
38.1
Contents
92.6
96.5
97.5
98.4
96.5
Buildings
43.1
62.7
64.0
49.1
56.4
100.0
100.0
100.0
100.0
100.0
45.9
58.0
59.4
47.8
53.9
General liability (family)
Legal aid****
Source: GfK
*
**
***
****
Mortgage life insurance: all mortgage-connected insurances, risk insurances as well as capital insurances.
Pension life insurance: all insurances (capital, annuity, unit-linked, etcetera), for the benefit of the old days.
Funeral expenses and in-kind benefits: all funeral/cremation insurances with in-kind benefits.
Legal aid: separate insurance policies with exclusive parts of car/motor vehicle insurances.
12
1.8
Penetration of private insurance by income
2012, %
Pension life insurance*
Funeral expenses and in-kind benefits*
Contents
Buildings
Legal aid*
<
1.000
4.7
7.5
37.9
89.7
20.1
100.0
31.6
1.0001.500
11.8
13.7
41.4
95.7
28.6
100.0
38.4
Source: GfK
*
See table 1.7 for the description of product clusters.
13
Monthly net family earnings (€)
1.5002.0002.5002.000
2.500
3.000
22.4
31.9
41.1
17.4
20.2
30.1
36.6
37.5
38.7
96.5
96.9
96.1
45.9
54.0
65.7
100.0
100.0
100.0
49.6
52.1
63.7
> 3.000
54.6
29.9
37.7
98.6
81.5
100.0
65.4
unknown
81.0
81.0
100.0
100.0
100.0
100.0
Total
33.5
22.2
38.1
96.5
56.4
100.0
53.9
1.9
Penetration of private insurance by type of household
2012, %
Single-person
household,
< 35 years
Single-person
household,
> 35 years
Multi-person
household
with children
<18 years
Multi-person
household
(< 35 years)
without
children
<18 years r
21.8
Multi-person
household
(> 35 years)
without
children
< 18 years
Total
15.6
57.0
39.8
30.7
33.5
Pension life insurance*
Funeral expenses and in-kind
benefits*
7.2
17.0
29.9
6.2
26.0
22.2
25.5
36.5
40.5
30.2
41.6
38.1
Contents
88.3
96.9
96.7
94.2
98.5
96.5
Buildings
21.3
40.9
71.2
48.0
66.7
56.4
100.0
100.0
100.0
100.0
100.0
100.0
35.6
45.8
61.3
44.9
60.0
53.9
Legal aid*
Source: GfK
*
See table 1.7 for the description of product clusters
14
1.10
Penetration of mortgages by income
Percentage of the total number of households in an income that are mortgagors, %
Montly net family earnings (€)
2004
2006
2008
2010
2012
50
51.5
53.1
55.2
54.5
1,000 or less
8.9
11.9
8.9
9.4
18.2
1,000 – 1,500
21.3
24
17.9
22.4
25.2
1,500 – 2,000
35.5
38.3
46.4
41.5
42
2,000 – 2,500
58.9
57.3
55.4
56.9
54.5
2,500 – 3,000
71.3
68.6
72.5
72.1
67.9
3,000 or more
77.9
79
80.3
79.8
78.3
90.6
64.7
94.6
81
Total
Unknown
Source: GfK
15
1.11
Penetration of mortgages by type or component
Percentage* of mortgage types (until the end of 2008) or mortgage components (from 2010 onwards) of the total of all
households that have a mortgage, %
Mortgage type/component
Mortgage, linear
Mortgage, annuity
2004
2006
2008
2010
2012
4.9
4.0
3.0
2.8
3.1
6.3
8.2
6.7
5.2
6.7
Mortgage, life
11.4
10.0
10.0
8.6
8.4
Mortgage, savings
27.2
26.3
24.0
32.2
30.8
Mortgage, unit-linked
14.0
10.3
11.2
10.5
8.9
0.5
0.6
0.5
0.5
0.6
42.6
50.5
53.4
74.7
75.1
4.1
3.8
6.1
6.0
8.3
Mortgage, assets
Mortgage, without redemption
Mortgage, other
Source: GfK
*
The totals of the penetration rates by mortgage type are larger than 100% because individual households may have more than one
mortgage. As of 2010, GfK no longer counts by mortgage type, but by mortgage component; a mortgage may have more than one
component, such as 60% without redemption and 40% savings-based.
16
1.12
Complaints
Number of complants received and dealt with by financial ombudsmen
2008
2009
2010
2011
2012
Complaints dealt with
1,963
1,962
1,657
1,048
1,545
Complaints received
2,295
2,175
1,465
1,253
1,446
646
668
594
556
508
Complaints received
738
750
655
636
577
1,400
1,629
1,971
1,679
2,068
Complaints received
1,527
1,803
2,014
1,843
1,970
1,452
1,600
1,736
1,853
1,975
Complaints received
1,517
1,599
1,751
1,853
1,975
Life insurance
Pension schemes
Non-life insurance
Health insurance
Source: Kifid, Ombudsman Pensioenen, SKGZ
17
1.13
Fraud
Registration of reports of insurance fraud by insurers, number
Total
Total Life
2008
2009
2010
2011
2012
3,683
3,244
3,644
3,667
3,196
33
41
34
24
20
2,887
2,835
3,086
3,045
2,823
Liability
252
273
253
252
243
Fire
522
530
462
428
434
105
232
169
170
1,650
1,902
1,888
1,688
0
Total Non-Life
Credit and suretyship
55
Legal assistance
153
Transport, yachting and shipping
13
Motor
1,892
Machines and tools
3
10
8
12
13
8
8
259
207
281
276
Transport
1
7
10
3
Credit
2
Pleasure boats
Travel
Total Health & Accident
422
Occupational disability
Health insurance
Absence due to illness
Total beyond the sector
Travel and Accident
297
377
1
1
459
219
30
49
57
52
36
385
246
317
391
177
7
2
3
16
6
341
71
147
139
134
255
Mortgage-related
Miscellaneous
86
18
7
10
2
2
64
137
137
132
1.14
Population figures and growth
People, in thousands
Population at January 1st
Population on growth
2008
2009
2010
2011
2012
16,405
16,486
16,575
16,656
16,730
80
89
81
75
48
Emigration
-118
-112
-121
-133
-143
Immigration
144
146
154
163
156
Live births
Deaths
Other corrections
185
185
184
180
175
-135
-134
-136
-136
-141
5
4
-1
Source: Statistics Netherlands
1.15
Population forecast
People, in thousands
2020
2030
2040
2050
2060
Total
17,229
17,688
17,841
17,782
17,742
Men
8,532
8,746
8,799
8,761
8,747
0 - 20 years
1,935
1,928
1,962
1,932
1,932
20 - 65 years
5,032
4,862
4,690
4,775
4,783
> 65 years
1,565
1,956
2,146
2,053
2,032
Women
8,697
8,942
9,042
9,021
8,995
0 - 20 years
1,850
1,838
1,869
1,839
1,837
20 - 65 years
5,012
4,863
4,694
4,778
4,788
> 65 years
1,836
2,241
2,479
2,405
2,370
19
1.16
Life expectancy
Life expectancy at the age of
2007
2008
2009
2010
2011
Men
0 years
78.0
78.3
78.5
78.8
79.2
60 years
21.4
21.7
21.9
22.0
22.4
65 years
17.4
17.6
17.8
18.0
18.3
70 years
13.6
13.9
14.0
14.2
14.5
75 years
10.3
10.5
10.6
10.8
11.0
0 years
82.3
82.3
82.7
82.7
82.9
60 years
25.2
25.1
25.5
25.5
25.6
65 years
20.9
20.9
21.2
21.2
21.3
70 years
16.8
16.8
17.1
17.1
17.2
75 years
12.9
12.9
13.2
13.2
13.3
Women
20
1.17
Forecast life expectancy
Life expectancy at the age of
2020
2030
2040
2050
2060
Men
0 years
80.6
81.7
82.7
83.7
84.5
59,5 years
23.6
24.4
25.1
25.9
26.5
64,5 years
19.4
20.1
20.8
21.5
22.1
69,5 years
15.5
16.1
16.7
17.3
17.9
74,5 years
11.8
12.4
12.9
13.4
13.9
0 years
84.1
84.9
85.7
86.6
87.4
59,5 years
26.6
27.2
27.9
28.5
29.2
64,5 years
22.2
22.8
23.4
24.0
24.6
69,5 years
18.1
18.6
19.1
19.6
20.2
74,5 years
14.0
14.5
14.9
15.4
15.9
2008
2009
2010
2011
2012
Total
7,243
7,313
7,386
7,444
7,513
Total multi-person households
4,671
4,693
4,717
4,736
4,751
Total single-person households
2,572
2,620
2,669
2,708
2,762
- Men
1,188
1,218
1,247
1,274
1,305
- Women
1,384
1,402
1,422
1,434
1,457
Women
1.18
Households
Private households, in thousands
21
1.19
Income of private households
Types of income and income components of private households, € bn
2007
2008
2009
2010
2011*
Income from employment
278.7
291.6
296.1
298.6
306.1
- Income from employment
229.2
240.0
243.2
244.3
248.9
- Social charges on employer
49.5
51.6
52.9
54.3
57.2
Income from one’s own business
26.7
28.9
25.3
25.9
23.7
Income from capital
-1.4
-7.5
-8.2
-9.7
-9.5
- Income from assets
28.4
24.6
24.9
23.7
24.7
- Interest paid
29.8
32.1
33.1
33.4
34.2
304.0
312.9
313.2
314.8
320.3
Benefits from loss-of-income insurance policies
70.1
73.0
77.5
81.0
83.9
- Benefits from loss-of-income insurance policies
68.2
71.0
75.4
78.7
81.4
1.9
2.0
2.1
2.3
2.4
Social security benefits
11.1
11.6
12.2
12.8
13.5
- Social security benefits
5.2
5.1
5.4
5.8
6.2
- Social charges: assistance agency
0.3
0.3
0.3
0.4
0.5
- Benefits in connection with children
3.2
4.0
4.1
4.1
4.3
- Student grant payments
2.3
2.2
2.4
2.5
2.7
Tied transfers received
2.3
2.6
2.2
2.3
2.5
- Benefits in connection with residence
1.9
2.0
2.1
2.2
2.4
- Other (contributions towards study costs)
0.4
0.6
0.1
0.1
0.0
Income transfers received
0.6
0.6
0.6
0.6
0.5
Primary income
- Social charges: benefits agency
22
Gross income
388.2
400.8
405.9
411.6
0.7
0.8
0.7
0.7
0.7
75.1
75.5
75.4
78.7
81.0
- Unemployment premiums
9.6
10.2
6.7
7.6
8.5
- Illness premiums
1.3
1.4
1.4
1.4
1.4
- Occupational disability premiums
12.5
12.8
13.0
12.9
11.8
- Old-age and dependents’ premiums
51.7
51.1
54.3
56.8
59.3
Health insurance premiums
- Compulsory health insurance premiums (ZFW),
health insurance premiums under the Dutch Health
Insurance Act (Zvw)
38.4
43.1
43.7
45.2
47.8
24.8
28.5
28.3
29.2
31.8
- Exceptional medical expenses premiums
13.6
14.5
15.4
16.0
16.0
Taxes on income and capital
40.3
41.8
43.1
43.2
43.4
233.7
239.7
242.9
243.7
248.1
Income transfers paid
Loss-of-income insurance premiums
Disposable income
*
Preliminary figures.
23
421.0
1.20
Household expenditure
Consumption expenditure and individual savings of all households: private and institutional households, three-year-averages,
€ bn
Total consumption expenditure**
2002/2004
2005/2007
2006/2008
2007/2009
2012*
233.8
251.8
258.3
261.0
267.9
Food
20.3
21.3
22.4
23.1
25.0
Luxury foods
11.7
12.2
12.8
13.4
14.3
Permanent consumer goods
45.6
47.3
49.1
48.8
43.3
Other goods
Services
Free/individual savings
29.8
33.4
34.7
35.1
36.3
115.7
126.9
128.3
129.3
136.9
-1.4
-5.1
-5.0
-4.6
-3.8
*
**
1.21
The total cannot be completely split into individual parts
Capital of private households
€m
2007
2008
2009
2010
2011
Capital
1,224
1,300
1,249
1,213
1,168
Assets
1,853
1,971
1,952
1,949
1,916
Financial assets
532
542
499
551
530
Bank and savings accounts
240
262
277
285
282
- Bonds
34
31
25
28
29
Shares
259
249
197
237
220
1,271
1,379
1,395
1,338
1,321
Immovable property
24
- Own home
1,139
1,230
1,238
1,174
1,158
133
149
157
164
164
Movable property, other
25
28
30
31
32
Business assets
24
22
28
29
33
Debts
629
671
704
736
748
Mortgage debt, own home
553
597
619
640
653
75
74
85
96
95
- Immovable property, other
Debts, other
1.22
Companies
In thousands
2009*
2010*
2011*
2012*
2013*
1,086.5
1,124.1
1,169.1
1,247.5
1,288.5
65.2
64.2
63.1
62.4
62.8
0.3
0.3
0.3
0.3
0.3
50.9
50.8
51.2
53.4
54.1
Energy provision
0.7
0.7
0.7
0.8
0.8
Water companies and waste management
1.2
1.2
1.2
1.2
1.2
Construction
124.9
127.7
128.2
134.6
136.2
Trade
194.4
193.4
196.0
203.1
204.4
Transport and storage
29.7
29.9
30.2
31.5
32.4
Catering
44.1
44.4
44.6
46.7
47.6
Information and communication
50.1
53.0
57.0
62.8
66.2
Financial services
67.8
69.0
71.9
75.9
76.8
Rental of and trade in immovable property
29.5
29.9
30.6
31.7
32.1
189.0
202.1
216.8
238.1
251.9
Total
Agriculture, forestry and fishing
Mineral extraction
Industry
Specialist commercial services
25
43.4
45.1
47.6
51.4
0.8
0.8
0.8
0.8
0.8
Education
28.4
31.3
35.4
40.9
45.2
Healthcare and welfare care
47.0
51.9
56.7
63.0
66.2
Culture, sports and recreation
52.9
59.1
64.5
71.0
74.5
Other services
66.2
69.4
72.4
77.8
81.0
Rental and other commercial services
Public administration and government services
*
26
53.9
1.23
Formation of companies
In thousands
2008*
2009*
2010*
2011*
Total**
2012*
147.3
3.6
Agriculture, forestry and fishing**
Mineral extraction
0.1
0.1
0.0
0.0
0.1
Industry
5.5
4.1
3.4
5.0
4.3
Energy provision
0.2
0.1
0.1
0.1
0.1
0.1
0.1
0.1
0.1
0.1
Construction
21.9
13.9
9.7
15.2
12.1
Trade
26.6
21.6
19.4
25.5
22.4
4.2
3.4
2.7
3.8
3.7
Catering
7.0
5.5
4.5
6.2
5.2
10.1
8.7
7.7
10.3
9.4
Financial services
16.6
14.2
7.9
10.0
8.5
6.6
3.8
2.5
3.2
2.8
36.6
35.1
27.5
36.6
33.3
8.0
7.0
6.7
8.3
7.6
0.1
0.0
0.0
0.1
0.0
Education
4.8
5.6
5.4
7.6
7.3
8.1
11.0
8.8
9.9
8.1
9.0
11.5
8.9
10.6
9.1
10.9
10.6
8.1
11.1
9.6
Other services
*
27
** Unknown until 2011
1.24
Incorporation of companies
In thousands
2008*
2009*
2010*
2011*
Total**
2012*
100.5
3.0
Agriculture, forestry and fishing**
Mineral extraction
0.1
0.1
0.0
0.0
0.0
Industry
3.2
3.7
2.9
2.9
3.4
Energy provision
0.1
0.1
0.1
0.1
0.1
0.1
0.1
0.1
0.1
0.1
Construction
7.4
10.3
9.2
8.7
9.9
20.0
20.7
16.4
17.2
17.0
2.6
2.9
2.4
2.5
2.7
Catering
4.9
5.1
4.3
4.0
4.3
Trade
5.1
5.4
4.1
4.5
5.6
14.0
17.1
7.8
7.7
8.0
3.0
4.0
2.4
2.4
2.4
18.6
20.0
15.0
16.2
19.6
3.8
4.9
4.2
4.3
5.0
0.0
0.0
0.0
0.1
0.0
Education
2.5
2.4
1.9
2.3
3.0
5.2
4.9
4.7
4.0
4.8
5.1
4.9
4.0
4.3
5.2
Other services
6.8
6.1
5.4
5.7
6.5
Financial services
*
**
Unknown until 2011
28
1.25
Bankruptcy of companies
Number
Total
Mineral extraction
Industry
Energy provision
Construction
Trade
2008
2009
2010
2011
2012
4,621
8,021
7,188
7,138
8,613
69
120
115
116
141
0
0
0
1
7
391
853
823
735
878
17
3
6
4
7
16
20
21
26
23
659
1,064
1,159
1,148
1,526
1,198
1,921
1,614
1,574
1,846
244
388
362
343
509
Catering
233
311
345
423
398
155
346
279
238
265
Financial services
446
817
580
604
834
110
204
143
172
248
488
964
795
807
872
330
578
506
509
515
Education
35
54
47
61
69
74
133
126
114
197
78
127
135
137
138
Other services
85
115
134
119
129
7
0
0
4
1
Unknown
29
1.26
Financial services
Number of companies, balance at the beginning of the year
Totals
Banking sector
Insurers and pension funds
Other financial services
Stock exchanges and financial consultancies
2009*
2010*
2011*
2012*
2013*
67,765
69,005
71,870
75,940
76,750
53,575
54,840
57,435
61,000
61,855
470
465
515
530
535
13,720
13,700
13,920
14,410
14,360
5,930
6,350
6,145
6,120
6,120
Options and stock exchanges
10
10
10
20
25
Stockbrokers and consultants
2,575
2,475
2,485
2,410
2,330
Other financial brokering
3,765
3,660
3,625
3,690
3,575
1,780
1,700
1,750
1,800
1,770
80
65
60
55
50
1,905
1,895
1,815
1,835
1,755
7,370
7,440
7,195
7,175
6,905
360
370
375
400
400
Insurance brokers
5,665
5,750
5,470
5,400
5,185
Insurance services
1,345
1,320
1,350
1,375
1,320
Trust offices
Market makers
Other financial brokering
Insurance services
Risk analysis and loss assessment
Insurance exchanges
0
0
0
0
0
1,315
1,280
1,305
1,295
1,225
Guarantee funds
15
20
25
25
20
Insurance services
15
20
20
55
75
0
115
605
1,115
1,525
Pension consultancies and administration
Asset management
*
30
1.27
AFM Supervision
Number of institutions supervised by the Netherlands Authority for the Financial Markets
Institutions supervised
2008
2009
2010
2011
2012
14,700
14,100
13,300
12,600
12,200
Source: AFM
1.28
Purchase channels
Share in 2012 of purchase channels in private insurance policies, %
Bank insurance
Direct writing
Intermediaries
15.6
28.1
51.5
4.8
Mortgage life insurance**
36.0
10.9
42.9
10.2
Pension life insurance**
20.6
19.0
56.0
4.5
1.1
47.4
48.4
3.1
Total Life
Total funeral expenses and in-kind benefits**
Total Non-life
Others*
19.6
42.1
33.8
4.5
20.0
39.0
36.4
4.6
Contents
20.4
39.4
38.5
1.7
Motor vehicle
12.2
49.9
33.5
4.4
Buildings
16.4
38.8
38.3
6.5
Legal aid**
21.8
43.0
31.8
3.4
Total Accident and health
3.2
81.2
9.0
6.6
Basic health insurance
3.2
81.1
9.2
6.5
Supplementary health insurance
3.2
81.3
8.9
6.6
Source: GfK
*
**
Other purchase channels include post offices, bicycle shops, car dealers.
See table 1.7 for the description of product clusters
31
1.29
Awareness of commission ban
Percentage of consumers who indicate that they are aware of the introduction of the commission ban
2012
Awareness
2013
December
January
February
53
58
66
March
June
66
60
August
56
1.30
Insurance tax
Start date
Percentage
1/3/1984
7.0
1/3/2008
7.5
1/3/2011
9.7
1/1/2013
21.0
Source: Dutch Tax and Customs Administration
32
2
Economy
2.1
Gross domestic product (GDP)
GDP components, gross value added (basic prices) by sector, € bn
2008
2009
2010
2011*
2012*
594
573
587
599
599
0
0
0
0
0
Gross value added
528
511
524
537
538
Production of goods
143
131
134
140
140
9
8
9
9
9
- Mineral extraction
22
16
16
19
21
- Industry
68
60
64
68
68
-Energy provision
9
13
12
11
11
-Water companies and waste management
4
4
5
5
5
31
31
28
29
27
Gross domestic product
- Agriculture, forestry and fishing
- Construction
Commercial services
266
252
259
263
262
- Trade
67
62
65
68
67
- Transport and storage
25
23
23
23
24
9
9
9
9
9
- Information and communication
26
25
25
25
25
- Financial services
30
38
44
43
46
- Property rental and trading
42
33
32
35
32
- Other business services
34
33
32
31
30
Production of goods
31
29
28
29
29
- Hotel and catering
33
120
127
131
133
136
- Government
36
38
39
39
39
- Education
25
26
27
27
27
- Healthcare and welfare care
46
50
52
53
56
- Culture, recreation, other services
13
13
13
14
14
Difference between VAT charged and VAT paid
0
3
0
1
1
Balance of product-linked taxes and subsidies
66
60
63
61
60
69
63
66
65
64
3
4
4
3
3
Non-commercial services
Taxes
Subsidies
*
34
2.2
Wages
The development of wages negotiated under collective labouw agreements, including exceptional remuneration, index
2000=100
2008
2009
2010
2011
2012
Total
122
126
127
128
130
Agriculture and fishing
121
123
124
126
127
Industry and construction
123
126
128
130
132
Industry
122
125
127
128
131
Energy and water supply companies
124
126
129
132
134
Construction
125
129
131
132
135
Commercial services
121
124
125
127
129
Trade
120
124
125
126
128
- Car trade and repairs
122
129
128
130
133
- Wholesale trade
119
123
123
125
127
- Retail trade
121
124
126
127
129
Catering
116
120
121
123
124
Transport and communication
119
122
124
126
128
Financial and commercial services
123
126
127
129
130
- Financial institutions
126
129
130
132
133
Banking
127
131
132
133
135
Insurance industry and pension funds
123
126
128
129
131
122
124
126
128
129
- Commercial services
35
124
127
129
130
131
Public administration
124
127
129
129
130
Education
125
129
130
130
130
123
126
129
130
132
Culture and other services
123
126
128
130
131
2.3
Inflation
Development of the consumer price index, 2006=100
2008
2009
2010
2011
2012
Total expenditure
104
105
107
109
112
Food and beverages (non-alcoholic)
107
108
108
110
112
Alcoholic beverages and tobacco
107
116
120
124
129
Clothing and shoes
102
101
101
102
102
Housing, water and energy
105
107
107
109
112
Furniture and household equipment
103
106
107
108
109
Medical care
102
103
104
103
104
Transport
106
104
108
113
118
Communication
93
91
93
95
95
Entertainment and culture
98
99
99
99
101
Education
101
102
101
104
108
Hotels, bars and restaurants
108
112
115
118
121
36
Other goods and services
107
110
111
114
117
- Insurance services
107
111
113
117
121
Insurance, house
103
104
104
107
108
Insurance, health
120
127
134
138
146
Insurance, transport
98
99
100
103
105
-Car insurance
97
99
99
102
105
-Bicycle, motorbike and scooter insurance
95
99
101
102
100
103
103
104
107
109
Other insurance
101
103
103
107
111
- Financial services
109
111
112
115
115
Consumer-related taxes and government services
107
111
116
117
119
Consumption in other countries
107
105
109
113
118
-Other insurance, transport
37
2.4
Labour force
Persons by employment relationship, in thousands
2008
2009
2010
2011
2012
Labour force
7,801
7,838
7,820
7,813
7,895
Employed
7,500
7,462
7,392
7,393
7,389
Employees
6,460
6,425
6,342
6,316
6,293
-Fixed
5,329
5,324
5,236
5,196
5,116
-Flexible
1,131
1,101
1,106
1,120
1,177
Self-employed
1,040
1,037
1,050
1,077
1,096
301
376
428
420
506
3,195
3,167
3,202
3,182
3,099
Unemployed
Non-working population
38
2.5
Employment
Years in employment (FTEs) by sector, in thousands
2008
2009
2010
2011*
2012*
Total
6,832
6,759
6,720
6,752
6,735
Goods production
1,535
1,504
1,468
1,453
1,437
185
184
181
178
174
7
7
7
7
7
808
788
765
759
755
24
23
24
26
25
Mineral extraction
Industry
Energy provision
35
36
36
35
36
476
466
455
448
440
Commercial services
3,274
3,188
3,129
3,164
3,162
Trade
1,080
1,059
1,052
1,068
1,075
351
342
338
339
337
Catering
197
194
198
204
206
245
238
229
234
235
Financial services
248
246
238
234
228
- Banking
138
139
131
128
125
- Insurance companies and pension funds
54
54
55
54
54
- Other financial services
56
53
52
51
49
67
67
64
62
59
509
510
482
481
485
578
533
528
542
536
Construction
39
2008
2009
2010
2011*
2012*
2,025
2,066
2,120
2,134
2,131
449
460
473
462
450
Education
386
390
389
388
383
868
888
924
951
961
110
112
114
115
118
Other services
138
141
144
142
144
74
75
76
76
75
Households
*
40
2.6
Operating results
Net turnover and result of the major (non-)financial sectors, 2011*, € m, %
Total without financial sectors and real estate
Net turnover
(€ m)
Net result
(€ m)
Net result
(% of net turnover)
1,272,863
94,074
7
Wholesale and trade information and advice
334,060
12,205
4
Retail trade (non-automotive)
115,611
4,771
4
Chemical industry
78,600
26,104
33
Food industry
65,201
5,345
8
Car trade and repairs
57,723
1,077
2
Extraction of mineral oil and natural gas
40,305
5,067
13
Specialised construction
33,565
835
2
Power companies
31,244
451
1
General construction and project development
28,992
532
2
Mineral oil industry
26,600
1,604
6
Machine industry
24,946
3,051
12
Road and rail transport
24,820
528
2
Metal products industry
20,308
1,828
9
Storage, transport services
20,282
2,082
10
IT services
19,071
1,133
6
Temporary employment agencies and employment finding
18,359
634
3
Telecommunications
17,871
2,143
12
Holdings and management consultancies
17,582
2,399
14
Electrical devices industry
16,110
-1,206
-7
Civil engineering
15,591
691
4
Architectural and engineering firms, etc.
15,019
892
6
41
Legal services and accounting
13,874
1,613
Agriculture
13,478
805
6
Pharmaceutical industry
13,405
9,966
74
Car and trailer industry
Total for other sectors (with turnover < € 10 b)
12
10,038
513
5
200,209
9,012
5
131,615
7,202
5
Financial sectors**
Banks
Insurers
71,641
1,174
2
Pension funds
30,611
-60,725
-198
Source: Statistics Netherlands, DNB
*
**
Non-financial sectors: preliminary figures.
Turnover does not mean the same thing in all financial sectors; for banks, turnover consists of interest received, for insurers the net
premium earned and for pension funds the contributions received.
42
2.7
Shares
Stock exchange indices, annual averages
2008
2009
2010
2011
2012
Dow Jones
11,244
8,886
10,668
11,958
12,965
Eurotop-100
2,459
1,900
2,223
2,195
2,205
919
716
835
872
892
2,162
1,845
2,350
2,677
2,966
12,151
9,344
10,017
9,425
9,103
AEX
392
273
335
327
321
All-share
606
427
522
514
504
Financial institutions
407
203
234
230
205
Midkap
538
394
551
558
514
International indices
MSCI-world
Nasdaq
Nikkei
The Netherlands (Euronext Amsterdam)
Source: DNB
43
2.8
Interest rates
Money and capital market interest rates, averages, % per year
2008
2009
2010
2011
2012
Call money Eurozone
3.87
0.71
0.44
0.87
0.23
Three-month Euribor
4.64
1.22
0.81
1.39
0.57
- The Netherlands
4.23
3.68
2.98
2.98
1.93
- Eurozone
4.36
4.03
3.79
4.31
3.06
- United States
3.64
3.25
3.20
2.76
1.80
- Japan
1.49
1.34
1.17
1.12
0.85
Money market
Capital market
Ten-year bonds
Source: DNB
2.9
Statutory interest rate
Statutory interest rate by type of transaction, by start date
Commercial transactions after
December 1st 2002
Non-commercial transactions
and commercial transactions
effected before December 1st
2002
7/1/2011
8.25
4.00
1/1/2012
8.00
Start date
7/1/2012
3.00
1/1/2013
7.75
3/16/2013
8.75
Source: DNB
44
3
Insurance companies
3.1
Solvency
Actual and required solvency (€ bn) and the ratio between these (%)
2008
2009
2010
2011
2012
Actual
33.3
39.2
40.6
40.4
46.3
Required
15.2
15.3
16.2
16.6
17.9
Solvency ratio (%)
219
255
250
244
259
Solvency (€ bn)
Source: DNB
3.2
Employment
Employees and vacancies of Dutch insurance companies under supervision by the DNB that are employers (number, in
thousands)
2008
2009
2010
2011
2012
Employees
60
60
57
56
54
Vacancies
2
1
1
1
1
45
3.3
Insurance companies under supervision by the DNB (number)
2008
2009
2010
2011
2012
335
320
295
256
238
Life insurance
67
62
50
44
43
In-kind benefits and funeral expenses insurance
34
33
32
29
28
234
225
213
183
167
2008
2009
2010
2011
2012
380
384
408
434
467
Investments
312
335
359
381
413
Other assets
68
49
49
54
55
295
305
320
335
355
85
79
88
99
112
Total
Non-life insurance
Source: DNB
3.4
Balance sheet
Amounts at year-end (€ bn)
Total
Assets
Liabilities
Technical provisions
Other liabilities
Source: DNB
46
3.5
Investments
Actual value at year-end (€ bn)
2008
2009
2010
2011
2012
312
335
359
381
413
Bonds
142
158
167
169
188
Shares
81
81
85
80
87
Other investments
88
96
107
131
138
Total
Source: DNB
47
3.6
Assets by source
National and foreigh assets of pension funds and insurance institutions as a whole (Life, Non-life, Funeral Insurance with inkind Beneftis and Reinsurance Companies under DNB supervision), € bn
2008
2009
2010
2011
2012
Total assets
692
730
792
863
999
National
178
370
437
505
588
Households and NPISH*
12
11
11
11
11
Monetary Financial institutions
26
20
17
14
14
Non-financial partnerships
10
8
8
6
7
Government
11
11
19
36
43
118
320
382
438
514
514
360
355
358
411
Eurozone
172
141
144
146
163
Non-Eurozone
342
219
211
213
249
Pension funds
Other financial institutions
Foreign
48
2008
2009
2010
2011
2012
Total assets
343
365
394
417
444
National
199
207
230
253
255
Households and NPISH*
35
35
35
41
42
Monetary Financial institutions
37
33
38
46
50
Non-financial partnerships
11
16
19
18
18
Government
22
28
36
44
44
Other financial institutions
94
95
103
103
101
144
158
165
164
190
103
112
116
114
128
41
45
49
51
61
2008
2009
2010
2011
2012
Net result
-5.3
4.8
2.0
1.2
2.7
Technical account result
-4.9
3.9
0.4
-0.7
0.5
- Income
67.3
91.8
91.8
88.4
96.0
Net accrued premium
73.4
72.8
71.7
71.6
70.6
Investment income technical account
-5.2
17.6
19.7
17.1
24.8
Insurance institutions
Foreign
Eurozone
Non-Eurozone
Source: DNB
*
NPISH = Non-Profit Institutions Serving Households.
3.7
Results
Technical and non-technical acount, benefits and costs ((€ bn and % accrued premium)
€ bn
Other technical income/expenditure (net)
- Expenditure
Net payments and loss incurred
49
-1.0
1.1
0.3
-0.7
0.4
72.3
87.9
91.4
89.1
95.5
62.8
63.6
68.7
68.3
70.3
Net operating expenses
9.5
9.2
8.9
8.8
8.8
Mutations of technical provisions (net)
0.9
-12.5
-10.1
-8.0
-11.7
Profit-sharing and discounts
0.6
-1.4
-2.8
-2.9
-3.5
Management costs and interest charges
-1.3
-1.0
-0.7
-1.0
-1.0
Non-technical account result
-0.4
0.9
1.6
1.9
2.2
-1.2
2.0
2.2
1.6
2.4
- Investment income non-technical account
- Taxes
1.1
-0.9
-0.3
0.5
0.2
- Other benefits and costs
-0.1
-0.1
-0.2
-0.1
-0.3
- Management costs and interest charges
-0.2
-0.1
-0.1
-0.1
-0.1
4
% net accrued premium
Net result
-7
7
3
2
-7
5
1
-1
1
- Income
92
126
128
123
136
100
100
100
100
100
Net accrued premium
-7
24
27
24
35
98
121
127
124
135
Net payments and loss incurred
85
87
96
95
100
13
13
12
12
13
-1
1
2
3
3
- Expenditure
Source: DNB
For more details and backgrounds to these results, see Financieel jaarverslag verzekeringsbranche 2011 published by the Dutch Association of
Insurers.
50
3.8
Turnover
Gross written premium (€ bn)
2008
2009
2010
2011
2012
78.5
77.7
77.9
78.8
75.1
Life
26.4
24.4
21.6
21.9
19.0
Non-life
13.2
12.8
12.9
12.3
12.4
Health and accident
38.9
40.5
43.4
44.5
43.8
Industrial sector
Source: DNB
51
3.9
Largest insurance companies
Insurance companies with turnover (gross written premium) exceeding €1 bn in 2011 (€ m)
2008
2009
2010
2011
2012
Centrale Zorgverzekeraars Groep, Zorgverzekeraar u.a. OWM
4,950
5,090
5,374
5,643
5,594
Zilveren Kruis Achmea Zorgverzekeringen N.V.
3,395
3,367
5,653
5,667
5,537
VGZ Zorgverzekeraar NV
3,707
3,945
4,572
5,513
5,205
Menzis Zorgverzekeraar N.V.*
3,415
3,963
3,949
4,041
4,171
Nationale-Nederlanden Levensverzekering Maatschappij N.V.
4,374
4,156
3,694
4,268
3,615
Agis Zorgverzekeringen N.V.
3,063
3,056
3,240
3,349
3,157
Achmea Schadeverzekeringen N.V.
1,526
1,516
1,550
3,130
3,116
AEGON Levensverzekering N.V.
2,852
2,770
2,965
2,868
2,829
689
3,522
2,899
2,828
2,605
Achmea Pensioen- en Levensverzekeringen N.V.
1,516
2,632
1,355
2,613
2,433
Delta Lloyd Levensverzekering N.V.
2,673
1,656
2,018
2,844
2,097
a.s.r. Levensverzekering N.V.
2,714
1,832
2,514
2,166
1,891
Univé Zorg N.V.
1,493
1,519
1,812
1,840
1,824
IZA Zorgverzekeraar NV
1,367
1,425
1,614
1,522
1,507
Nationale-Nederlanden Schadeverzekering Maatschappij N.V.
1,180
1,122
1,095
1,347
1,374
800
877
1,150
1,230
1,331
1,158
1,186
1,220
1,212
1,200
De Friesland Zorgverzekeraar N.V.****
939
991
992
1,033
1,079
Achmea Zorgverzekeringen NV
860
905
921
954
1,020
SRLEV N.V.**
Delta Lloyd Schadeverzekering N.V.
a.s.r. Schadeverzekering N.V.***
Source: DNB
*
**
***
****
2008-2009: Menzis Zorgverzekeraar u.a. OWM
2008: Zwitserleven N.V.
2008: Fortis a.s.r. Schadeverzekering N.V.
2008-2009: De Friesland Zorgverzekeraar OWM
52
3.10
Ten largest insurance groups
Turnover (gross written premium, € bn) and market share (%) in 2011
Turnover (€ bn)
Market share (%)
Achmea
19.7
25
Uvit
10.8
14
CZ Groep
8.2
11
ING
6.1
8
Menzis
5.2
7
Delta Lloyd Groep
4.9
6
a.s.r.
4.6
6
Aegon
3.7
5
SNS Reaal
3.7
5
Allianz
1.2
2
Source: AM
3.11
Distribution
Share of distribution channel* in the total turnover** of insurance companies (%)
2007
2008
2009
2010
2011
Direct writing
48
47
52
52
51
Intermediaries
52
53
48
48
49
*
**
The internet is not a distribution channel, but a distribution medium used both in distribution by third parties and in direct distribution.
Total turnover does not include the deduction of unemployment insurance from health insurance.
53
3.12
Supervision charges
Costs of supervision of all companies and financial institutions (€ m)
2008
2009
2010
2011
2012
Supervision of all companies
CBP
7
7
8
8
8
NMa
44
47
49
49
44
NZa
31
33
33
36
34
AFM
76
79
89
77
78
DNB
90
96
106
119
128
institutions
108
127
140
142
150
government
58
49
55
55
57
Financial institutions
paid by
Source: AFM, CBP, DNB, NMa, NZa
54
4
Life
4.1
Turnover
Distribution of gross written premium (€ bn)
2008
2009
2010
2011
2012
Total Life
26.4
24.4
21.6
21.9
19.0
Group
9.1
9.1
7.5
8.9
7.9
In investmentunits
4.4
4.6
4.4
4.7
4.2
In cash*
4.7
4.5
3.1
4.1
3.7
Individual*
17.3
15.3
14.0
13.0
11.1
In investmentunits
5.7
5.1
4.9
4.3
3.7
In cash*
11.6
10.2
9.2
8.7
7.4
Lump sum
12.7
10.2
8.1
9.1
6.2
Periodic
13.7
14.2
13.5
12.8
12.8
Source: DNB
*
Inclusive Savings Bank.
55
Largest insurance companies – Group sector
4.2
Risk bearers under the supervision of DNB with turnover (gross written premium) exceeding € 100 m in 2011 (€ m)
2008
2009
2010
2011
2012
1,786
1,861
1,954
1,848
1,981
1,796
2,003
1,802
1,874
1,621
2,134
1,134
997
1,915
1,213
SRLEV N.V.*
421
926
892
1,160
1,185
578
1,695
520
844
852
1,165
628
525
551
728
Source: DNB
*
2008 Zwitserleven N.V.
4.3
Largest insurance companies – Individual sector
SRLEV N.V.*
2008
2009
2010
2011
2012
2,578
2,153
1,892
2,395
1,994
938
937
835
1,770
1,581
268
2,596
2,007
1,668
1,421
1,542
1,204
1,984
1,617
1,161
539
523
1,012
928
883
1,065
909
982
1,011
847
ABN AMRO Levensverzekering N.V.
533
490
493
463
379
Dela Natura Uitvaart Verzekeringen N.V.
242
248
276
298
336
Allianz Nederland Levensverzekering N.V.
294
280
301
305
273
Loyalis Leven N.V.
373
309
266
275
256
Credit Life International N.V.
295
361
318
375
249
56
Nationale-Nederlanden Services N.V.**
334
316
301
256
220
Legal & General Nederland Levensverzekering Maatschappij N.V
351
302
266
223
211
AEGON Spaarkas N.V.
320
271
232
202
159
Onderlinge Levensverzekering-Maatschappij 's-Gravenhage UA
146
151
156
157
155
Goudse Levensverzekeringen N.V.
248
247
196
202
140
Generali Levensverzekering maatschappij N.V.
185
216
159
164
137
Monuta Verzekeringen N.V.
110
117
119
120
127
Source: DNB
*
**
2008 Zwitserleven N.V.
2008-2010 ING Levensverzekering Retail N.V.
4.4
Distribution
Share of distribution channels* in the total turnover of life insurance companies (%)
2007
2008
2009
2010
2011
Direct writing
28
28
29
30
31
Intermediaries
72
72
71
70
69
*
57
4.5
Life insurance companies under the supervision of DNB and companies that are active in a sector or product cluster (number)
2008
2009
2010
2011
2012
67
62
50
44
43
Investment-linked insurance policies
16
14
13
11
11
Cash-based insurance policies
25
22
20
19
19
Investment-linked insurance policies
40
37
30
27
25
Cash-based insurance policies
56
51
43
40
37
4
4
4
4
4
Life insurance companies
Number that are active in the sector/product cluster*
Collective
Individual
Savings banks
Source: DNB
*
Active in a sector or product cluster means that an insurance company achieved turnover (gross written premiums) in a sector or
product cluster in that year.
58
4.6
Balance sheet
Balance sheet of life insurance companies (€ bn)
2008
2009
2010
2011
2012
313
317
338
363
391
Investments
273
293
316
336
363
Other assets
40
24
22
28
28
251
262
275
289
306
61
55
62
74
85
Total
Assets
Liabilities
Other liabilities
Source: DNB
4.7
Investments
Investments of life insurance companies (€ bn)
2008
2009
2010
2011
2012
Total
273
293
316
336
363
Bonds
119
133
141
144
157
Shares
76
76
80
76
83
Other investments
78
85
95
116
123
Source: DNB
59
4.8
Results
Technical and non-technical account in the Life sector, income and expenditure (€ bn en % net accrued premium)
€ bn
2008
2009
2010
2011
Net result
-5.6
2.1
0.2
-0.5
2012
0.4
-6.1
1.9
-1.1
-2.2
-1.1
- Income
19.2
40.9
39.1
35.7
42.1
Net accrued premium
25.7
23.4
20.1
20.1
18.0
-5.4
16.4
18.8
16.3
23.7
-1.0
1.1
0.3
-0.7
0.4
25.3
39.0
40.2
37.9
43.2
Net payments
22.0
21.2
23.8
23.1
24.2
-0.7
12.4
10.1
8.1
11.7
Profit-sharing and discounts
-0.6
1.3
2.7
2.8
3.4
3.4
3.1
2.9
2.8
2.8
1.3
1.0
0.7
1.0
1.0
- Expenditure
0.5
0.2
1.2
1.8
1.4
-0.8
0.8
1.3
1.0
1.2
- Taxes
1.3
-0.5
0.0
0.7
0.3
- Other income and expenditure
0.0
-0.1
-0.1
0.0
0.0
60
2008
2009
2010
2011
Net result
-22
9
1
-2
2012
2
-24
8
-5
-11
-6
75
175
195
178
233
Net accrued premium
100
100
100
100
100
-21
70
94
81
131
98
167
200
189
239
Net payments
86
91
118
115
134
13
13
14
14
16
2
1
6
9
8
- Income
- Expenditure
Source: DNB
For more details on the Life sector, and background to these results, see Financieel jaarverslag verzekeringsbranche 2011 published by the
Dutch Association of Insurers..
61
4.9
Capital and interest insured
Distribution of insured capital and interest by sector and valuationtype (€ bn)
2009
Insured
Total
Group
Unit-linked
2010
2011
2012
capitals
interest
capitals
interest
capitals
interest
capitals
interest
658
36
669
35
693
36
683
35
83
29
90
29
112
29
121
29
36
13
39
13
58
12
62
11
47
17
51
16
54
17
59
18
563
6
568
6
570
7
553
5
Unit-linked
204
1
193
1
180
1
162
1
Euro insurance
359
6
374
6
390
6
391
5
13
*
12
*
11
*
9
*
Euro insurance
Individual
Savings contracts
Source: DNB
*
Not applicable.
4.10
Yield value
The return life insurance companies can use to calculate the profits hare or interest rate reduction for policy holders, annual
average (%)
Yield value
2008
2009
2010
2011
2012
S
4.77
4.27
3.85
3.61
2.61
T
4.45
3.80
3.29
3.18
2.38
U
4.24
3.46
2.73
2.76
1.71
62
4.11
Solvency
Actual and required solvency (€ bn) of life insurance companies and the ratio between these (%)
2008
2009
2010
2011
2012
20.2
23.6
24.2
24.5
28.5
9.7
9.6
10.0
10.3
10.8
209
245
242
239
263
Solvency (€ m)
Actual
Required
Solvency ratio (%)
Source: DNB
4.12
Second pillar pensions
Gross written premium (€ bn) and share (%) of direct insurance schemes
Premium (€ mrd)
Insurance companies
Pension funds
Source: DNB, Dutch Association of Insurers
63
Share (%)
2010
2011
2010
2011
7.1
8.7
20
22
28.7
30.6
80
78
4.13
Pension funds: funding ratio
Available funds and estimated technical provisions (€ bn) and funding ratio (%) at year-end
2008
2009
2010
2011
2012
Available funds (€ bn)
578
666
748
804
918
Sectoral pension funds
404
473
538
579
668
Occupational pension funds
16
18
20
21
24
Company pension funds
157
175
190
204
226
Estimated technical provisions (€ bn)
605
611
701
819
900
436
446
514
606
675
15
15
17
20
21
154
150
170
193
204
Funding ratio (%)
95
109
107
98
102
93
106
105
96
99
108
124
117
108
112
102
116
112
106
111
Source: DNB
64
4.14
Pension funds: number
At year-end
2008
2009
2010
2011
2012
656
579
514
454
414
Industry-wide pension fund, non-compulsory
26
19
17
14
12
Industry-wide pension fund, compulsory
69
68
65
63
62
13
12
12
12
12
543
474
414
359
323
Company savings funds
4
5
5
5
4
Special legislation
1
1
1
1
1
2008
2009
2010
2011
2012
605
693
774
831
948
Investments
581
670
751
807
921
Other assets
24
23
24
24
27
619
635
720
838
912
Other liabilities
-14
59
55
-6
36
Total
Source: DNB
4.15
Pension funds: balance sheet
Amounts at year-end (€ bn)
Total
Assets
Liabilities
Source: DNB
65
4.16
Pension funds: investments
Current value at year-end (€ m)
2008
2009
2010
2011
2012
Total
581
670
751
807
921
Bonds
303
328
340
393
478
Shares
179
243
269
261
307
Other investments
100
99
142
153
135
2012
Source: DNB
4.17
Pension funds: results
Income and expenditure (€ bn and % premium income)
€ bn
2008
2009
2010
2011
Result
-236.8
77.7
-1.4
-60.7
41.8
Income
-80.9
119.7
112.3
90.2
151.1
-132.2
66.7
57.6
32.8
86.2
- Premium income
27.2
30.3
28.7
30.6
32.3
- Direct investment income (gross)
20.3
20.7
22.4
21.7
25.4
- Transfer sum of pension commitments taken over
3.5
1.6
3.0
4.3
7.6
- Reinsurance income
0.5
0.9
0.7
0.5
1.1
- Other income
1.2
0.9
1.0
1.9
0.6
-1.5
-1.3
-1.1
-1.6
-2.0
Expenditure
155.9
42.0
113.7
150.9
109.3
- Mutations of technical provisions
128.2
16.0
84.9
120.3
75.1
21.8
23.0
24.2
25.1
25.9
- Transfer sum of transferred pension commitments
3.3
0.7
1.8
3.1
5.9
- Costs
1.0
1.1
1.1
1.1
1.1
- Indirect investment income
- Costs of asset management
- Payments
66
- Premium reinsurer guarantee contract
0.7
0.7
0.5
0.9
0.7
- Other expenditure
1.0
0.6
0.6
0.7
0.5
- Premium reinsurer other forms of insurance
0.2
0.1
0.1
0.1
0.1
-0.4
-0.2
0.5
-0.3
0.0
% Premium income
2008
2009
2010
2011
2012
Result
-870
257
-5
-198
129
Income
-297
396
392
295
468
- Indirect investment income
-486
221
201
107
267
100
100
100
100
100
75
68
78
71
79
Expenditure
573
139
397
493
338
- Mutations of technical provisions
471
53
296
393
232
80
76
85
82
80
4
4
4
4
3
2008
2009
2010
2011
2012
131
106
110
110
117
- Mutations of other provisions
- Premium income
- Direct investment income
- Payments
- Costs
Source: DNB
4.18
Funeral insurance with in-kind benefits: turnover
Gross written premium (€ m)
Funeral insurance with in-kind benefits
Source: DNB
67
4.19
Funeral insurance with in-kind benefits: largest insurance companies
Risk bearers under the supervision of DNB with turnover (gross written premiums) exceeding € 1 m in 2011 (€ m)
2008
2009
2010
2011
2012
Yarden Uitvaartverzekeringen N.V.
70
64
65
69
71
Nederlandse Uitvaart Verzekering Maatschappij N.U.V.E.M.A.
17
16
16
17
19
Northwest Verzekeringen N.V.
0
1
2
4
6
Uitvaartverzekering Twenthe N.V.
4
4
4
5
5
Onderlinge Uitvaartverzekeraar "Algemeen Belang" U.A.
3
3
3
3
3
P.C. Hooft Verzekeringen N.V.
9
2
2
2
2
Onderlinge Uitvaartvereniging "De Laatste Eer Emmen" U.A.
1
1
2
2
2
Gelderse Uitvaart Verzekering N.V.
1
1
1
1
1
1
1
1
Florentis Uitvaartverzekeringen N.V.
Source: DNB
4.20
Funeral insurance with in-kind benefits: solvency
Actual and required solvency (€ m) and the ratio between these (%)
2008
2009
2010
2011
2012
102
239
236
177
249
48
51
54
53
55
213
469
437
334
453
Solvency (€ m)
Actual
Required
Solvency ratio (%)
Source: DNB
68
4.21
Funeral insurance with in-kind benefits: number
Insurance companies under the supervision of DNB and active companies
2008
2009
2010
2011
2012
Funeral insurance companies with in-kind benefits (whose
registered office is in the Netherlands)
34
33
32
29
28
Number that are active*
33
32
30
28
28
Source: DNB
Active” means that an insurance company achieved turnover (gross written premiums) in that year.
*
4.22
Funeral insurance with in-kind benefits: balance sheet
Amounts at year-end (€ m)
2008
2009
2010
2011
2012
1,151
1,218
1,294
1,192
1,271
Investments
930
996
1,075
956
1,039
Other assets
221
222
219
236
232
1,009
1,052
1,100
1,066
1,116
142
166
194
126
155
Total
Assets
Liabilities
Other liabilities
Source: DNB
69
4.23
Funeral insurance with in-kind benefits: investments
Current value at year-end (€ m)
2008
2009
2010
2011
2012
Total
930
995
1,075
956
1,037
Shares
206
237
269
217
189
Bonds
495
583
629
585
678
Other investments
229
175
177
154
170
Source: DNB
70
4.24
Funeral insurance with in-kind benefits: result
Technical and non-technical account, income and expenditure (€ m and % net accrued premium)
€m
2008
2009
2010
2011
2012
-52
11
17
-12
10
-9
8
15
-26
9
132
149
161
117
152
118
93
96
95
100
15
54
61
21
44
-1
2
4
1
8
141
141
146
143
143
47
62
58
49
48
54
36
41
50
48
Net payments
38
41
45
42
45
Net result
- Income
Net accrued premium
- Expenditure
-Taxes
-Other income and expenditure
-Extraordinary income and expenditure
71
2
2
2
2
2
-43
3
2
14
1
6
5
6
5
3
18
-2
-4
9
-2
-65
0
0
0
0
-2
0
0
0
0
Net result
- Income
Net accrued premium
2008
2009
2010
2011
2012
-44
12
18
-13
10
-8
9
16
-27
9
112
160
168
123
152
100
100
100
100
100
13
58
64
22
44
119
152
152
151
143
40
67
60
52
48
46
39
43
53
48
Net payments
32
44
47
44
45
-36
3
2
15
1
- Expenditure
Non technical account result
Source: DNB
72
5
Non-life
5.1
Turnover
Distribution of gross written premium by sector and product cluster (€ bn)
2008
2009
2010
2011
2012
13.2
12.8
12.9
12.3
12.4
Fire and Property
3.7
3.7
3.7
3.5
3.7
Motor vehicle
4.6
4.5
4.6
4.6
4.5
Third-part y (WA)
2.2
2.1
2.2
2.2
2.2
Motor hull insurance
2.4
2.4
2.4
2.4
2.3
3.9
3.7
3.8
3.4
3.3
Liability
1.3
1.2
1.1
1.0
1.1
Guarantee
0.1
0.1
0.1
0.1
0.1
Various monetary losses
0.5
0.4
0.4
0.3
0.3
Assistance
0.4
0.5
0.5
0.3
0.3
Credit
1.0
0.8
0.8
0.8
0.8
Legal aid
0.7
0.7
0.8
0.8
0.7
MAT (marine, aviation, transport)
0.9
0.9
0.8
0.9
0.9
Total non-life
Other
Source: DNB
73
Largest insurance companies – Non-life sector
5.2
2008
2009
2010
2011
2012
1,186
1,167
1,141
2,384
2,404
a.s.r. Schadeverzekering N.V.*
626
862
662
898
930
940
980
957
1,097
968
Atradius Credit Insurance N.V.
976
800
771
823
872
689
680
658
818
827
REAAL Schadeverzekeringen N.V.
618
620
617
619
666
Amlin Corporate Insurance N.V.**
758
704
661
626
536
Allianz Nederland Schadeverzekering N.V.
571
571
555
480
491
AEGON Schadeverzekering N.V.
459
458
451
452
475
Univé Schade N.V.
371
377
393
400
403
HDI-Gerling Verzekeringen N.V.
238
239
257
296
359
UVM Verzekeringsmaatschappij N.V.
309
314
321
304
254
ABN AMRO Schadeverzekering N.V.
253
252
251
243
244
Bovemij, N.V. Schadeverzekeringsmaatschappij
188
188
198
208
211
DAS Nederlandse Rechtsbijstand Verzekeringmaatschappij N.V.
172
198
203
209
210
Source: DNB
*
**
2008 Fortis a.s.r. Schadeverzekering N.V.
2008 Fortis Corporate Insurance N.V.
74
Largest insurance companies – Fire sector
5.3
2008
2009
2010
2011
2012
310
321
314
821
829
282
314
393
362
403
310
313
303
371
368
311
319
330
336
346
210
216
217
216
216
167
173
172
170
174
104
104
117
126
143
Amlin Corporate Insurance N.V.**
147
137
140
127
106
194
186
177
110
106
Enel Insurance N.V.
116
105
107
106
101
101
Hagelunie N.V.
67
67
64
63
65
64
66
71
68
62
Goudse Schadeverzekeringen N.V.
60
64
61
67
61
GENERALI schadeverzekering maatschappij N.V.
51
52
49
49
52
Source: DNB
*
**
2007 AMEV Schade; 2008 Fortis a.s.r. Schadeverzekering N.V.
2007-2008 Fortis Corporate Insurance N.V.
75
Largest insurance companies – Motor hull insurance product cluster
5.4
2008
2009
2010
2011
2012
314
306
301
513
501
116
119
202
188
206
168
176
187
185
184
142
141
141
150
156
Univé Schade N.V.
127
133
137
147
144
119
110
112
110
116
67
63
103
106
110
82
75
91
111
108
93
90
90
90
95
91
96
99
94
76
135
131
127
122
TVM zakelijk N.V.
58
London Verzekeringen N.V.
Source: DNB
*
76
54
Largest insurance companies – Third-party Vehicle Insurance
5.5
2008
2009
2010
2011
2012
325
306
293
508
509
228
237
251
259
265
152
152
151
158
168
Univé Schade N.V.
173
168
170
161
163
121
105
172
175
162
141
136
117
141
155
146
142
139
142
150
99
96
96
99
105
TVM zakelijk N.V.
71
88
91
91
85
67
61
62
62
66
66
133
132
126
120
54
London Verzekeringen N.V.
Source: DNB
*
77
Largest insurance companies – Liability product cluster
5.6
2008
2009
2010
2011
2012
100
100
98
209
216
117
116
108
127
128
58
58
55
76
122
Amlin Corporate Insurance N.V.*
110
110
101
95
99
a.s.r. Schadeverzekering N.V.**
92
97
99
101
98
54
59
78
77
74
Source: DNB
*
**
Largest insurance companies – Legal Aid product cluster
5.7
2008
2009
2010
2011
2012
172
198
203
209
210
59
63
64
181
185
12
12
13
42
41
Univé Schade N.V.
29
31
37
38
39
31
34
36
38
37
25
26
28
29
31
16
30
22
14
14
16
16
21
DAS Nederlandse Rechtsbijstand Verzekeringmaatschappij N.V.
Delta Lloyd Schadeverzekering N.V.**
Source: DNB
*
78
Largest insurance companies – Transport sector
5.8
2008
2009
2010
2011
2012
377
358
331
322
239
47
58
63
139
223
69
77
74
74
65
40
45
51
54
53
44
34
30
37
42
34
35
30
30
37
24
24
22
23
24
Amlin Corporate Insurance N.V.*
TVM zakelijk N.V.
26
Source: DNB
*
5.9
Distribution
2007
2008
2009
2010
2011
Direct writing
21
20
20
22
20
Intermediaries
79
80
80
78
80
*
79
5.10
Non-life insurance companies under the supervision of DNB and companies that are active in the non-life sector and non-life
product cluster
2008
2009
2010
2011
2012
234
225
213
183
167
115
107
103
90
83
51
47
44
38
36
61
54
53
45
42
8
9
9
8
5
Various monetary losses
28
30
28
23
20
Assistance
16
15
13
11
9
7
6
5
5
4
Legal assistance
45
45
44
39
37
Transport
42
40
38
34
33
Total non-life insurance companies*
Fire
Motor vehicle
Other
Liability
Guarantee
Credit
Source: DNB
*
Non-life insurance companies under the supervision of DNB may be active in one or more sectors/product clusters within the Non-life
and Healthcare sectors. “Active in a sector or product cluster” means that an insurance company achieved turnover (directly
underwritten gross written premiums) in a sector or product cluster in that year.
80
5.11
Results
Technical account Non-life sector, income and expenditure (€ bn and % net accrued premium)
€ bn
- Income
Net accrued premium
- Expenditure
2008
2009
2010
2011
0.4
0.6
0.7
0.8
2012
0.6
10.9
11.4
11.4
11.1
11.0
10.7
10.7
10.9
10.6
10.5
0.2
0.6
0.5
0.4
0.5
10.5
10.8
10.7
10.3
10.4
Net loss incurred
6.7
7.0
7.1
6.8
6.9
3.7
3.7
3.6
3.4
3.5
4
6
6
7
6
102
106
105
104
105
100
100
100
100
100
2
6
4
4
4
98
100
99
97
99
Net loss incurred
63
65
65
64
65
35
34
33
32
33
- Income
Net accrued premium
- Expenditure
Source: DNB
For more details on the Non-life sector, and background to these results, see Financieel jaarverslag verzekeringsbranche 2011 published by
the Dutch Association of Insurers.
.
81
5.12
Policies
Private non-life insurance policies excluding signature by proxy (number at year-end, in millions)
2008
2009
2010
2011
2012*
Home contents
6.2
6.1
6.0
5.9
Buildings
3.6
3.6
3.6
3.6
Motorcycle
0.3
0.3
0.3
0.3
0.3
Car
6.5
6.7
6.6
6.6
6.7
Liability private individuals
5.4
5.3
5.3
5.7
5.9
Family legal aid
2.4
2.4
2.5
2.4
Multi-trip travel insurance
2.2
2.3
2.6
2.6
Fire
Motor vehicle
Other
*
Preliminary figures. Partly unavailable.
82
5.13
Premium by policy type
Average premium by policy type for private non-life insurance policies, excluding signature by proxy (€)
2008
2009
2010
2011
2012*
Home contents
118
122
125
120
Buildings
202
208
207
212
Motorcycle
120
114
109
111
105
Car
422
406
403
400
393
40
40
40
40
40
129
134
140
143
76
76
74
72
Fire
Motor vehicle
Other
Family legal aid
*
Preliminary figures. Partly unavailable.
83
5.14
Claims: frequency and average claim size
Claim frequency (%, i.e. number of claims per 100 policies) and average claim size (€) of private non-life insurance policies,
excluding signature by proxy
Claim frequency (%)
2007
2008
2009
2010
2011
Home contents
5
4
Buildings
9
7
5
6
6
7
10
9
17
19
21
19
16
4
5
5
5
5
3
3
3
3
3
Family legal aid
9
9
9
9
9
7
7
8
8
7
Home contents
1,050
1,200
1,220
1,300
1,240
Buildings
1,360
1,570
1,500
1,550
1,500
Fire
Motor vehicles
Cars, accidental damage
Cars, third party
Other
Average claim size (€)
Fire
Motor vehicles
Cars, accidental damage
Cars, third party
84
840
930
820
920
970
2,470
2,340
2,340
2,150
2,310
Other
830
970
940
810
840
Family legal aid
880
930
940
1.030
920
Multitrip travel insurance
480
460
460
450
470
5.15
Claims and payments in uninsured loss caused by motor vehicles
New and granted claims (number) and paid amounts (€ thousand) by the Dutch Motor Traffic Guarantee Fund
(Waarborgfonds Motorverkeer)
Claims to be dealt with (number)
Stolen cars
Conscientious objectors
2008
2009
2010
2011
2012
56,557
53,164
57,174
54,255
48,476
399
433
420
380
365
79
70
83
106
86
210
60
Insolvent insurance company
Uninsured vehicles
2,377
2,199
2,254
1,989
1,616
Unidentified vehicles
53,702
50,462
54,207
51,720
46,409
Settled claims (number)
40,191
42,501
44,222
42,156
37,704
Paid amounts (€ in thousands)
57,091
59,786
66,876
68,033
58,997
Stolen cars
954
1,468
1,898
2,152
1,846
Conscientious objectors
555
493
882
708
194
815
2,618
1,169
9,482
7,453
9,342
7,842
6,874
46,100
50,372
53,939
54,713
48,914
Insolvent insurance company
Uninsured vehicles
Unidentified vehicles
Source: Waarborgfonds Motorverkeer
85
5.16
(Im)movable property
Dwellings and (motor) vehicles, at year-end (number, in thousands)
Dwellings
Total vehicles
2009
2010
2011
2012
7,172
7,218
7,266
7,449
10,288
10,397
10,523
10,656
10,704
The number of which are motor vehicles
9,249
9,340
9,452
9,572
9,612
Industrial vehicles
2,140
2,151
2,151
2,150
2,136
- Trailers
1,039
1,057
1,071
1,085
1,092
- Corporate motor vehicles
1,101
1,094
1,080
1,066
1,043
876
872
861
850
832
Passenger cars
7,542
7,622
7,736
7,859
7,916
- Owned by natural persons
6,633
6,749
6,876
6,989
7,043
606
623
636
647
653
The number of which are delivery vans
Motorcycles
*
2008
7,105
New set since 2012. 2012 preliminary.
86
5.17
Fires
Fires (number, in thousands) and claim size (€ m)
2007
2008
2009
2010
2011*
Fires (number, in thousands)
47
45
47
42
41
Without damage
27
27
24
19
18
With damage
20
18
23
23
22
Claim (€ m)
864
1.007
887
649
764
*
5.18
Theft of motor vehicles
Registered thefts of motor vehicles (number)
2008
2009
2010
2011
2012
Total
28,261
29,942
32,173
34,033
32,986
Mopeds
11,628
13,276
14,984
16,869
16,183
Passenger cars
11,216
11,027
11,733
11,658
11,396
Light corporate vehicles
2,219
2,369
2,328
2,188
2,180
Motorcycles
1,926
2,112
1,867
1,996
1,807
Trailers
1,015
896
1,022
1,155
1,173
257
262
239
167
247
Heavy commercial vehicles
Source: AVc
87
5.19
Crimes
Registered court criminal proceedings (number, in thousands)
2007
2008
2009
2010
2011*
273
260
231
209
225
Property crimes
74
72
68
64
73
Violent crimes and sexual offences
53
51
46
41
44
Driving offences
53
50
41
38
40
Vandalism, crimes against public order or authority
40
37
31
26
27
Drug crimes
16
17
15
13
14
Violation of other criminal laws
25
23
20
15
13
Other crimes according to the Dutch Criminal Code
7
7
7
7
8
Crimes involving (fire)arms
5
5
4
4
5
Total number of crimes
*
88
5.20
Road casualties
Road casualties and serious road injuries (number)
Total road casualties
< 15 years
2008
2009
2010
2011
2012
750
720
640
661
650
25
24
18
19
25
15 - 20 years
66
69
46
45
29
20 - 30 years
129
134
114
99
106
30 - 40 years
96
83
69
58
64
40 - 50 years
89
69
78
73
77
50 - 60 years
95
68
72
67
70
60 - 70 years
68
75
66
74
77
70 - 80 years
101
91
83
100
107
81
107
94
126
95
Men
552
524
475
477
479
Women
198
196
165
184
171
Passenger cars
317
296
246
231
232
Bicycles
181
185
162
200
200
Mopeds
76
67
62
74
73
Pedestrians
62
68
72
74
68
Motorcycles
67
70
63
52
54
> 80 years
89
Vans, trucks
39
28
27
22
19
Other participation
6
1
7
7
3
Unknown participation
2
5
1
1
1
17,600
18,880
19,100
20,100
*
Total number of serious road injuries
Source: Statistics Netherlands, SWOV
*
Not yet available.
90
6
Healthcare
6.1
Turnover
Breakdown of gross written premiums by sector and product cluster (€ bn)
2008
2009
2010
2011
2012
38.9
40.5
43.4
44.5
43.8
4.0
4.0
4.0
4.0
3.9
Healthcare
34.9
36.5
39.4
40.5
39.9
Basic
30.9
32.3
35.1
35.9
35.2
4.0
4.2
4.3
4.5
4.7
Total healthcare
Income
Supplementary
Source: DNB
6.2
Distribution
2007
2008
2009
2010
2011
Direct writing
72
70
74
72
68
Intermediaries
28
30
26
28
32
*
**
Total turnover does not include the deduction of unemployment insurance for health insurance.
91
6.3
Non-life insurance companies under DNB supervision and companies that are active in the healthcare sector and healthcare
product cluster
2008
2009
2010
2011
2012
234
225
213
183
167
76
74
64
52
47
Basic
31
30
29
28
29
Supplementary
25
24
22
21
21
Total non-life insurance companies
Income
Healthcare
Source: DNB
*
Non-life insurance companies under supervision by the DNB may be active in one or more sectors/product clusters within the non-life
and healthcare sectors. “Active in a sector or product cluster” means that an insurance company achieved turnover (directly
underwritten gross written premiums) in a sector or product cluster in that year
92
Largest insurance companies – Income sector
6.4
2008
2009
2010
2011
2012
340
348
409
746
712
Amersfoortse Algemene Verzekering Maatschappij, N.V.
570
572
562
601
555
491
443
438
530
547
Goudse Schadeverzekeringen N.V.
206
218
233
283
293
174
214
220
249
233
296
288
277
254
230
210
206
202
216
220
Movir N.V.
160
173
201
196
196
128
135
139
142
130
81
78
106
106
110
Loyalis Schade N.V.
Source: DNB
*
93
6.5
Results – Income sector
Income sector technical account, income and expenditure (€ bn and % net accrued premium)
€ bn
2008
2009
2010
2011
2012
0.6
0.6
0.4
0.2
-0.3
Income
3.8
3.9
4.0
4.1
4.3
- Net accrued premium
3.6
3.6
3.7
3.7
3.7
- Investment income technical account
0.1
0.3
0.3
0.3
0.5
Expenditure
3.2
3.3
3.6
3.9
4.5
- Net loss incurred
2.1
2.3
2.6
3.0
3.5
- Net operating expenses
1.0
0.9
0.9
0.9
0.9
17
17
10
5
-7
Income
104
109
108
112
116
100
100
100
100
100
3
9
8
9
12
Expenditure
87
93
98
107
123
- Net loss incurred
58
65
71
81
96
27
25
24
25
26
Source: DNB
For more details for the Income sector, and backgrounds to the results, see the publication Financieel jaarverslag verzekeringsbranche 2011 of
94
Largest insurance companies – Healthcare sector
6.6
Risk bearers under the supervision of DNB with turnover (gross written premium) exceeding € 1 bn in 2012 (€ m)
2008
2009
2010
2011
2012
Centrale Zorgverzekeraars Groep, Zorgverzekeraar u.a. OWM
4,950
5,090
5,374
5,643
5,594
Zilveren Kruis Achmea Zorgverzekeringen N.V.
3,395
3,367
5,653
5,667
5,537
VGZ Zorgverzekeraar NV
3,704
3,945
4,572
5,513
5,205
Menzis Zorgverzekeraar N.V.*
3,415
3,963
3,949
4,041
4,171
Agis Zorgverzekeringen N.V.
3,063
3,056
3,240
3,349
3,157
Univé Zorg N.V.
1,493
1,519
1,812
1,840
1,824
IZA Zorgverzekeraar NV
1,367
1,425
1,614
1,522
1,507
De Friesland Zorgverzekeraar N.V.**
939
991
992
1,033
1,079
Achmea Zorgverzekeringen N.V.
860
905
921
954
1,020
Source: DNB
*
2008-2009 Menzis Zorgverzekeraar u.a. OWM
**
2008-2009 De Friesland Zorgverzekeraar OWM
95
6.7
Results – Healthcare sector
Healthcare sector technical account, income and expenditure (€ bn and % net accrued premium)
€ bn
2008
2009
2010
2011
0.1
0.7
0.5
0.5
1.2
Income
33.5
35.6
37.3
37.5
38.6
33.4
35.2
37.1
37.3
38.4
-0.1
0.2
0.1
0.1
0.2
Expenditure
33.3
34.8
36.9
37.0
37.4
- Net loss incurred
31.9
33.0
35.2
35.5
35.7
1.5
1.5
1.5
1.6
1.6
0
2
1
1
3
Income
100
101
101
101
101
100
100
100
100
100
0
1
0
0
0
100
99
99
99
98
95
94
95
95
93
4
4
4
4
4
2012
Expenditure
- Net loss incurred
Source: DNB
For more details on the healthcare sector, and background to these results, see Financieel jaarverslag verzekeringsbranche 2011 published by
.
96
6.8
Contributions to health insurance per person
Contributions (€, %) pursuant to the Dutch Exceptional Medical Expenses Act (Algemene Wet Bijzondere Ziektekosten) and
the Dutch Healthcare Insurance Act (Zorgverzekeringswet)
2009
2010
2011
2012
Dutch Exceptional Medical Expenses Act (AWBZ)
12.15
12.15
12.15
12.15
Premium threshold (€)
Premium (%)
32.128
32.738
33.436
33.863
Health insurance
Excess (€)
Maximum contribution (€)
Nominal premium (€)
Premium threshold (€)
Highest contribution (%)
Lowest contribution (%)
2013
12.65
33.363
155
1,097
6.90
4.80
32,369
2.233
165
1,110
7.05
4.95
33,189
2.339
170
1,211
7.75
5.65
33,427
2.591
220
1,222
7.10
5.00
50,064
3.555
350
1,213
7.75
5.65
50,853
3.941
2008
79.8
2009
83.9
2010
87.3
2011
89.4
2012
92.7
32.3
34.1
35.6
36.0
36.5
22.2
11.3
7.9
3.2
2.9
23.2
12.4
7.9
3.4
2.9
24.5
12.7
8.2
3.4
3.0
25.3
12.9
8.6
3.7
2.9
28.1
12.8
8.5
3.9
2.9
Source: VWS
6.9
Funding and expenditure
Funding of and expenditure on recovery and care (€ bn)
Total
Funding
Dutch Healthcare Insurance Act (Zorgverzekeringswet)
Dutch Exceptional Medical Expenses Act (Algemene Wet
Bijzondere Ziektekosten)
Government
Own contribution
Additional health insurance
Other funding sources
97
Expenditure
Healthcare providers
- Hospitals, specialist care
- Suppliers of medication
- Mental healthcare
-Suppliers of therapeutics
- Other healthcare providers
- Dental care
- General practitioners
- Support service providers
- Paramedical
- Occupational health and safety services and reintegration
agencies
- municipal health
Care providers
- Care of the elderly
- Care of the handicapped
- Care of children
- Youth care providers
- Other care
- Community care
- Boarding schools
Policy and management organisations
*
98
46.6
20.3
6.1
4.9
2.9
2.4
2.4
2.4
1.6
1.6
48.7
21.4
6.2
5.3
2.7
2.6
2.6
2.5
1.8
1.7
50.8
22.7
6.3
5.4
2.8
2.7
2.6
2.5
1.9
1.8
51.9
22.7
6.4
5.7
3.1
2.9
2.7
2.7
1.9
1.9
53.0
23.9
5.9
5.7
3.2
2.9
2.9
2.6
2.0
2.0
1.2
0.7
30.2
14.8
7.1
3.6
1.4
1.6
1.1
0.5
3.0
1.3
0.7
32.2
15.2
7.8
3.9
1.8
1.7
1.2
0.6
3.0
1.3
0.8
33.5
15.8
8.1
4.1
1.9
1.8
1.2
0.5
3.0
1.2
0.8
34.3
16.4
8.3
4.3
1.9
1.8
1.1
0.5
3.2
1.1
0.8
36.6
18.1
9.2
4.1
1.9
1.8
1.1
0.5
3.1

Dutch Insurance Industry in Figures

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Dutch Insurance Industry in Figures