Opening the Door to Opportunity - Quincy Community Action Programs

Opening the Door to Opportunity
Quincy Community Action Programs, Inc.
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2011-2012 Annual Report
Mission and Vision
About QCAP
Established in 1965, Quincy Community Action
Programs, Inc. (QCAP) is the leading non-profit
organization in Quincy and surrounding towns
dedicated to helping low- and moderate-income
people improve the quality of their lives and
achieve self-sufficiency.
In 2011, QCAP helped 17,375 unduplicated
individuals and 8,249 households in 112
communities in the Greater Quincy and Greater
Boston areas, and in Norfolk and Plymouth
counties.
Families and individuals benefit from essential
and comprehensive services such as:
Adult Basic Education Classes
English for Speakers of Other Languages (ESOL)
Classes
Free Income Tax Preparation Services
Individual Development Accounts
Head Start/Early Head Start Education & Care
Fuel Assistance
Vision Statement 2012-2014
Emergency Heating System Repair &
Replacement
Quincy Community Action Programs, Inc. (QCAP)
is a progressive and dynamic organization
recognized as the leading human services
provider responding to the changing needs of the
community.
Fair Housing Counseling
Tenant & Landlord Education
Homelessness Prevention, Diversion, and Rapid
Re-Housing
Housing Search for Homeless & At-Risk Families
Emergency Rent & Mortgage Assistance
First-Time Homebuyer Education & Counseling
Mortgage Foreclosure Counseling
Reverse Mortgage Counseling
Child Care Voucher Management
Affordable Housing Development/Property
Management
Family & Community Engagement Programs
Professional Development and Quality Support
for Early Care & Education Professionals
Computer and Internet Access
Emergency Food Center
Online Food Stamp Application Assistance
Financial Literacy Education
Through public and private partnerships we
endeavor to assist families and individuals in our
communities to improve the quality of their lives
by minimizing the effects of poverty, promoting
self-sufficiency, and advocating for social change.
Weatherization & Energy Conservation
Workforce Development & Career Counseling
Child Care Information & Referral
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Mission Statement
We strive to be effective advocates and to build
community partnerships that enhance our
mission. We are poised to increase our visibility
in the community and to diversify our funding
base in order to effectively serve our clients and
the community.
We serve our clients with the highest respect that
fosters their strengths, supports their growth,
encourages their civic participation and advocacy
for services, and welcomes them as part of the
community. We find answers for our clients
and endeavor to deliver them tangible results
to the best of our ability within the current
strained economic environment. We offer clients
opportunities for economic self-sufficiency, and
support both those who can and cannot reach
this goal to live decently and with dignity.
We recognize our employees as our greatest
asset and support their professional growth and
development so they are ready to respond to
the shifting demands of our profession and the
changing needs of our clients in an environment
when resources to meet client needs are scarce.
Message from Board President
and Executive Director
We are pleased to present QCAP’s 2011-2012 Annual Report. Throughout the following pages,
we will detail our successes, our clients’ achievements, and the challenges that remain for
many in these times.
Among our highlights, we are most proud of the completion and opening of our new Rosemary
& Archie Wahlberg Head Start Early Learning Center. This was a tremendous collaborative effort by our Board of Directors, staff, funders, and the community. And it is a tribute to two of
Quincy’s most remarkable community action activists – Rosemary & Archie Wahlberg. Their
work over the past 50 years will live on in our Center where children and families will learn,
grow, and develop their potential for years to come.
Another significant achievement is our triennial Strategic Planning process, which we undertook in the past year. Collectively we examined the needs of the community and the strategic
issues the agency faces in these difficult times. We developed a comprehensive plan to address
those challenges and are pleased to report that we have already made positive progress on that
plan. The success of our first large-scale fundraiser held this year is just one example of QCAP’s
commitment to putting that plan into action.
Josephine Shea
Board President
As we celebrate our successes we are also reminded of the dynamic hardships our clients face
each day as they struggle to move forward in their lives. Their struggle strengthens our resolve
to work harder and to continue to develop innovative solutions to the challenges our clients are
up against.
We are proud of the milestones QCAP and our clients achieved this past year and hope you
enjoy reading about them. Thank you for your interest in our work and mission.
Beth Ann Strollo
Executive Director
Sincerely,
Josephine E. Shea
Board President
Beth Ann Strollo
Executive Director
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Head Start / Early Head Start Programs
Early Childhood Education
Nutrition
Parent Education & Leadership
Development
Policy Council
Family Support Services
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Greg Derr/The Patriot Ledger
Health & Behavioral Health
Client Profile: Sara
Head Start parent
Sara - not her real name - was born in Vietnam and came to the United States as a young woman. QCAP
was first introduced to Sara when her oldest child became a student at the Eldridge School, one of QCAP’s
Head Start Early Learning Centers. It was not long into their enrollment when Sara’s Head Start Family
Service Worker was notified by the Massachusetts Department of Children and Families (DCF) that there
was a domestic violence incident in the home.
The Family Service Worker connected Sara and her children to a number of services, including a Department of Housing and Community Development housing worker. There, Sara also spoke with a domestic
violence advocate. The housing worker first placed Sara and her children in a motel and shortly thereafter moved them into a shelter where the Family Service Worker visited them frequently. Given the family’s enormous trauma and upheaval, QCAP’s Head Start staff and Sara were both dedicated to ensuring
the children remained in school, a safe haven where her children could continue their education, receive
healthy and nutritious meals, as well as support. The Head Start school was also essential so Sara could
continue working and start to save and provide for her family.
Greg Derr/The Patriot Ledger
The Head Start Family Service Worker moved quickly to identify where Sara and her children were and if
they were in a safe place. She called Sara several times before she agreed to meet with her at the school.
Understandably, Sara was reluctant to talk about her situation. Head Start spoke with Sara about her
choices; as an immigrant from Vietnam, Sara did not know critical shelter and safety programs were in
place to protect her.
Taking the next step to independence, QCAP connected Sara with the Quincy Commission on the Family,
which was able to get the family into affordable housing and worked with them for a year after. QCAP also
provided funds to purchase a washer and dryer for the family.
QCAP’s Head Start program is not only committed to providing excellent education and care, they work
tirelessly – and with multiple community agencies - to ensure that families and children are flourishing outside of the school as well. With time and with consistent support, Sara became more comfortable
opening up to her Family Service Worker, and gained even more confidence to raise her children on her
own. A true example of courage and determination, Sara is doing well; her three youngest children are
currently enrolled in Head Start and she is connected to QCAP’s Head Start staff, which provides supportive case management. Although from worlds apart, they found that kindness knows no boundaries.
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Energy Programs
Appliance Management
Program
Fuel Assistance
Heating System Service &
Replacement
Weatherization
Utility Discount Enrollment
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Client Profile: Barbara
Fuel Assistance / Weatherization client
Barbara is a senior citizen living in her childhood home in Weymouth. Having lost her job, she struggled
financially and applied for fuel assistance through QCAP’s Energy Program. After a comprehensive assessment, QCAP identified Barbara as a potential candidate for their weatherization services, a program
to lower utility bills and conserve energy. QCAP staff conducted a full audit of Barbara’s home, including
inspection and energy usage measurement of the home’s heating units, insulation, and appliances. Staff
identified that Barbara’s heating system, which was more than 50 years old, was grossly inefficient and
was a dangerous health and safety hazard. The refrigerator was found to be a high-use appliance, costing her thousands of dollars each year to run. And, adding to her energy costs, the home was found to
have no insulation. QCAP concluded that Barbara’s house was severely in need of care. Having identified
numerous energy upgrades, QCAP wrote a prescriptive work order to address the deficiencies.
QCAP’s Energy Program managed the full installation and repair process, coordinating with NSTAR and
certified electricians and heating and plumbing contractors to complete all the work. Barbara’s oil burner
was replaced with a high efficiency system and QCAP’s Energy Program ordered her a new refrigerator
properly sized to the available space and appropriate for her use. Before the insulation could be addressed, Barbara’s existing knob and tube wiring needed significant upgrades to prevent any potential
fire hazards. With the wiring work complete, the team blew-in insulation throughout the home. The total
work has shaved an incredible 66% off of her total fuel costs, freeing up critical funds to focus on the basic
needs of the household.
Barbara was thankful for QCAP’s high level of professionalism throughout the process from the audit to
the installation and to the respectful way in which she was treated. With no knowledge of heating systems, she was also appreciative that she could have been taken advantage of by other companies, which
could have been very costly to her. QCAP’s Energy Program continually checks in on Barbara to ensure
that her heating system and refrigerator are properly running. More than just completing the work, Barbara views QCAP as a trusted partner; recently, when Barbara thought a pipe burst in her house, QCAP
answered her call in the wee hours of the morning and drove down to her home to help the local contractor inspect her heating system. Even though Barbara’s first phone call to QCAP was to apply for fuel
assistance, little did she know that the agency’s dedication to meeting her needs and getting her back on
her feet would never run cold.
Top photo: A QCAP staff member inspects a client’s home.
Bottom photo: Jim Bottary of Jim Bottary Service Co. checks
Barbara’s oil burner.
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Housing Programs
Homeownership Education
Mortgage Foreclosure
Counseling
Reverse Mortgage Counseling
Homelessness Prevention,
Diversion & Rapid Re-Housing
Stabilization Services
Emergency Rent /
Mortgage Assistance
Affordable Rental Units
Landlord & Tenant Fair
Housing Education
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Client Profile: Kendra
Shelter, Affordable Housing, Stabilization
and Head Start client
As a single mother, Kendra had mastered the balancing act of raising her two children. She worked as a
bartender in the evening while raising her young children during the day. Things were all set - until the recession hit. The restaurant lost customers, who were staying home to cut down on their own costs. The loss
in tips meant she was unable to afford a babysitter for her children. She lost even more shifts and had to
sell her car. The dominoes continued to fall when, unable to make rent, Kendra and her children lost their
apartment. The pieces of the life she had built for her children were falling apart.
Never before unemployed or homeless, Kendra didn’t know where to turn to for help. Through the Department of Transitional Assistance (DTA), Kendra and her family stayed in a motel for six months. They were
then moved to a family homeless shelter. Without transportation, it was difficult for Kendra to conduct a
housing search or look for employment.
But Kendra was determined. For every “no” she received, she looked for another way out. Hope came in the
form of QCAP’s Housing Program staff, who went to the shelter twice a week, meeting with Kendra for more
than an hour each visit. QCAP helped Kendra navigate the complicated paperwork to get on several lists for
affordable housing. They let her know they were available anytime she had any questions - or if she just
needed reassurance before taking the next step on her journey back to self-sufficiency. QCAP also worked
with Kendra’s former utility company to mitigate an outstanding bill, which would have affected her credit
and impaired her ability to get service at a new apartment. Staff were able to identify funds to secure the
necessary payment for the utility bill. Throughout the process, Kendra said QCAP restored her dignity and
hope, providing support with respect and compassion.
After months of persistence, QCAP staff along with Kendra identified an affordable housing unit in Quincy.
It was well-maintained and in a safe, beautiful neighborhood. A perfect place where they could set their
welcome mat. QCAP also connected Kendra with QCAP’s Head Start program for her two children.
Kendra and her children are thriving in their new home. Her youngest is enrolled in Head Start and her oldest,
much like her mom, is proving to be a hard worker as well, excelling in school and earning the highest marks
in all subjects. Kendra was able to return to work, and, with the extra income she was able to save, she took
courses toward a medical assistant degree; she graduated in December of 2011 and now works at a local hospital. Happiness continued when Kendra married in the spring of 2012. They are now saving toward permanent
housing together. Kendra says the overwhelming stress has been removed from her shoulders. With the weight
of unemployment and homelessness now replaced with happiness, love, and focus, her life is back in balance.
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Community Care for Kids
Community Care for Kids
Services
Information & Referral
Voucher Management
Provider Training &
Professional Development
Quincy/Braintree Family
Network
Family & Community
Engagement Programs
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Client Profile: Hal and Anissa
Child Care Voucher client
Fuel Assistance and EFC client
Hal and Anissa were living the American Dream. With limited to no English skills – and no family to support them - they emigrated from Algeria in 1995. Hal completed his Master’s degree in Engineering at
Boston University and soon after found a job. He was doing so well that Anissa could stay at home with
their young children. They were happy.
Then, in 2006, life took an unexpected turn. Hal was diagnosed with a serious medical condition and was
unable to work. Struggling to cover their costs, and not knowing what to do, Hal depleted his retirement
funds. One of their biggest expenses was day care for their son. With no options, Anissa went to their day
care provider asking for some type of assistance. They pointed Anissa to QCAP Community Care for Kids
(CCK) program, which determined them eligible for a child care voucher for their son and their daughter
was eligible for a scholarship for before- and after-school programming. The support allowed Hal to go to
his medical treatments and other doctor’s appointments while Anissa looked for employment, ultimately
getting a job at a local airport. And, through CCK, Hal and Anissa were connected to food and fuel assistance, freeing up much-needed income for their family.
Because of Hal’s health issues, the CCK program tries to make maintaining his child care voucher assistance as simple as possible by minimizing the father’s trips into the office. They often need to make
adjustments because their son is in school and needs full-time care for school vacation weeks and summer camp. The CCK specialists make the necessary calls to the child care centers to ensure placement
in a timely manner.
Recently, Hal and Anissa finally celebrated some good news: Hal is on the way to recovery. With courageous smiles, Hal and Anissa are once again alive with hopes and dreams.
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Emergency Food Center
Emergency Food Center
Services
Monthly Food Orders
Holiday Food & Gifts
Food Stamp & MassHealth
Application Assistance
Assessment & Referral
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Client Profile: Kathleen
Emergency Food Center, Housing,
and Head Start client
Kathleen was left with nothing. A single mother of two, Kathleen was caught in a protracted custody
battle. As a result, she could not maintain employment and was forced to seek assistance through the
Department of Transitional Assistance (DTA). She then came to QCAP’s Emergency Food Center (EFC) to
complete her DTA community service requirements.
While serving as a volunteer at the EFC, Kathleen slowly began to share her story with the EFC staff.
Understanding the complexities of her situation, the staff responded with multiple services. They identified that Kathleen was income-eligible for monthly food orders, providing meats, fruits, grains, dairy, and
other healthy foods that are critical to families in-need. They also helped her to apply for and secure Food
Stamp/SNAP assistance, as well as MassHealth insurance coverage for her and her family. Having lost her
home as a result of her separation, EFC staff connected her with QCAP’s Housing Program. And, with two
small children, they connected Kathleen to QCAP’s Head Start program.
Not only did QCAP provide critical services to Kathleen, but the emotional support and encouragement
from QCAP’s EFC staff were invaluable. Kathleen regained her strength and resolve. She now works fulltime and has a renewed sense of pride supporting her family with minimum assistance. Left with nothing, Kathleen is starting to build something truly special.
Bottom photo: Stop & Shop donates to QCAP as part of their annual
Food for Friends program.
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Asset Formation Programs
Financial Education
Individual Development
Accounts
Free Income Tax Preparation &
E-filing
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Client Profile: Melinda
Financial Education client,
Individual Development Account holder
Child Care Voucher client
Melinda is a survivor. A single mom in Weymouth, she knew that in order to provide a better life for her
young daughter, she needed to advance her education and get a higher paying job. However, as is the case
with many families, Melinda couldn’t afford the cost of quality child care. Through QCAP’s Community
Care for Kids (CCK) Program, Melinda qualified for child care vouchers. She was able to go back to school,
all while holding a full-time job. And, she had peace of mind knowing that her daughter was in a safe,
accredited day care center.
Still, Melinda fought to do more. While attending one of CCK’s parenting workshops, she learned of QCAP’s
free tax program and financial literacy classes. She quickly signed up for the CommonCents workshop, a
seven-week course that teaches participants the basics of sound financial management, including setting
goals, setting balanced attitudes about money, finding ways to save, budgeting, and understanding and
managing credit.
Supporters of QCAP’s Volunteer Income Tax Assistance (VITA) program include representatives from the City of Quincy, United Way
of Massachusetts Bay and Merrimack Valley, the Internal Revenue
Service, QCAP staff, and VITA volunteers.
After successfully completing CommonCents, Melinda applied for one of QCAP’s individual development
accounts (IDA), an intensive program in which participants save for either their first home, small business, or college education, and have their savings partly matched by QCAP. Clients receive one-on-one
counseling and must attend monthly meetings and trainings to help manage the asset.
During this time she was dealt another serious health challenge. However, much like she had done in the
past, Melinda was resolved to not only survive, but to continue to take steps toward purchasing a new
home. To her, there was no other choice.
Now healthy, Melinda graduated from UMASS Boston with a degree in Social Work and has started to
take classes toward her graduate degree. In the spring of 2012, Melinda used her savings from her IDA
account and tax refund to put a down payment on a new home. Having overcome many obstacles and
accomplished so much, there is no telling where Melinda’s tenacity will take her next.
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Education and Workforce Development
Basic Literacy
GED Preparation
English for Speakers of Other
Languages
Career Counseling & Job
Readiness
Learning Links Technology
Center
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Client Profile: Jim
Create Your Career Institute
Jim had worked as a machine operator in the printing business for more than 30 years. With the economic
recession affecting the workforce – and the printing industry itself changing – Jim was laid off in April
2010. A friend introduced him to QCAP’s Create Your Career Institute, a workforce development program
funded by the State Street Foundation. When Jim first met QCAP’s education advisor, he was understandably frustrated and depressed. Through QCAP’s career assessment tool, the advisor identified that Jim
had a strong work ethic and skill set; she also identified that Jim needed assistance better understanding
credit and managing debt, two skills necessary to become financially self-sufficient, and which can help
protect clients and their family in times of unemployment.
Jim attended the Career Institute workshops, with topics including Career Readiness Skills, Preparing
to Enter the World of Work, Soft Skills to Get and Keep a Job, and Financial Foundations for Success, Job
Search, and Retention. A shy person, Jim’s personal goal was to improve his interviewing skills. QCAP’s
education advisor conducted a series of mock interviews with Jim, with a focus on his ability to “sell himself” to a potential employer. Jim also valued the camaraderie of other class members, who shared their
own personal stories and offered encouragement to one another. He no longer felt so alone in his unemployed state. Discouraged at the start of the Institute, Jim started to see how his negative attitude was
affecting his job search. His “negativity” started to become a joke in class; every time he said something
negative, someone would point it out to him, and he’d laugh - then he started to slowly change.
Over the course of the Career Institute, Jim’s attitude improved dramatically. And, his interview coaching
paid off. Jim found a new job, happy to find something in the printing industry, running a machine he
was familiar with. Jim has said the exercises they worked on in class, along with the encouragement he
received, helped him win the job.
QCAP understands the current workforce needs of area businesses and industries, and helps clients build
their skills to be more competitive in the job market. With a team of experts and a corps of classmates,
clients like Jim will never have to brave the front lines of today’s job search alone again.
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Head Start Dedication
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Head Start Dedication
On April 11, 2012, QCAP officially welcomed the community to its new Head Start Early Learning Center. The school is dedicated to Rosemary Wahlberg - QCAP’s former executive director - and her husband Arthur “Archie,” both longtime Quincy residents and community action activists. Among their
many initiatives, the Wahlbergs led successful campaigns to start Quincy’s first school lunch program,
extended day child care, family planning, and oversaw efforts to reduce childhood lead poisoning.
At the event, Quincy Mayor Thomas P. Koch congratulated QCAP and honored the Wahlbergs for their
commitment to the city and its residents. Official citations were presented by a representative from
Congressman William Keating’s office, State Sen. John F. Keenan, State Reps. Bruce Ayers and Tackey
Chan, and Quincy City Council President Michael McFarland with Ward 2 City Councilor Brad Croall.
Chris Oddleifson, CEO of Rockland Trust, spoke of the importance of providing low-cost financing to
support low-income communities and Mav Pardee of the Children’s Investment Fund/CEDAC described
how important high-quality facilities are to providing effective early childhood education. Other dignitaries in attendence were State Auditor Suzanne Bump, Norfolk County Register of Probate Patrick
McDermott, Quincy City Councilors Margaret Laforest and Brian Palmucci, Robert O’Connor, Esq. and
Bryan Connolly, Esq. both of DLA Piper LLC (USA), and many former elected officials.
Designed by Bargmann Hendrie + Archetype, Inc., the state-of-the-art school offers 32,000 square feet
of space with the capacity to serve 240 low-income toddlers and preschoolers, ranging in age from 15
months to 5 years in part-day and full-day programs. It has 16 classrooms, conference rooms, a commercial kitchen, space for physical, occupational, and mental health therapy, an outdoor playground, and a
health examination room in which a dentist provides on-site services, such as cleanings and fillings.
The indoor gross motor room is dedicated to Honorable William Delahunt. Respected for his distinctive
ability to unite residents and legislators on critical issues, the Delahunt Room will host community meetings, conferences, and other events, in addition to its role as a physical activity area. The room also honors
the former Congressman’s longtime dedication to low-income residents and to helping QCAP build the
new Head Start Center.
After a 15-year search, QCAP purchased the former St. Joseph’s School from the Archdiocese of Boston
in 2010. Funding was generously provided by the U.S. Dept. of Health & Human Services, Office of Head
Start; State Street Foundation; City of Quincy; Quincy Dept. of Planning & Community Development; U.S.
Dept of Energy; DLA Piper LLP (US); Franklin Square House Foundation; Children’s Investment Fund; and
Grace E. Brooks Trust. Low-interest financing was provided by Rockland Trust. Paul J. Rogan Co. Inc. served
as the general contractor on the project.
Top photo: State Representatives Bruce Ayers and Tackey Chan
present Rosemary and Archie Wahlberg with an official citation
from the Massachusetts House of Representatives.
Middle photo: Beth Ann Strollo and Josephine Shea present the
Honorable William Delahunt with a plaque dedicating the Delahunt Room at the new Head Start school.
Opposite photo: A look at the new Rosemary & Archie Head Start Early Learning Center.
Bottom photo: Chris Oddleifson, CEO, Rockland Trust addresses the
guests.
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Casino Night
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More than 250 guests went “all in” for charity at QCAP’s “Raising the Stakes” Casino Night Fundraiser on Thursday, October 6, 2011. The event, held at Granite
Links Golf Club in Quincy, raised nearly $100,000 in much-needed funds that
will benefit QCAP’s programs.
Norfolk County Sheriff Michael G. Bellotti served as the Master of Ceremonies,
taking the stage to help promote the more than 100 silent auction items, including an LCD television donated by Hancock TV & Appliance, artwork, gift certificates to area hotels, sports memorabilia and tickets, gift certificates to many
Quincy and South Shore restaurants, gift baskets, and a host of other items, all
donated by members of the community.
The live auction items featured a private dinner for eight guests prepared at the winner’s home by Executive Chef Paul Wahlberg, of Alma Nove and Wahlburgers renown, a trip to Aruba, and coveted suite
tickets to watch the Boston Bruins take on rival Montreal. When not placing bids at the auction, guests
also hedged their bets at the number of professional casino tables, using QCAP tokens of “play money”, or
purchased 50/50 and other raffle tickets.
Congressman William Keating and Quincy Mayor Thomas P. Koch welcomed the guests and congratulated QCAP on the event’s success. And, members of the Quincy State delegation, Quincy City Council,
and School Committee were present.
The event’s benefactors included Bank of Canton, Eastern Bank, Intercontinental Management, the Law
Office of George G. Burke, and the Stop & Shop Supermarket Company, as well as more than 100 partner,
supporter, and friend sponsors, program ad book contributors, and other valuable donors.
Left photo (left to right): Norfolk County Sheriff Michael G. Bellotti, Beth Ann Strollo, Congressman William Keating,
Josephine Shea, Quincy Mayor Thomas P. Koch. Photo by Andrew Mariner Photography.
Top right photo (left to right): Left to right: Christine Coyne, Angela Goossen, Kelly Walsh, Susan Keenan, Deborah
Gray, Nancy Dean. Photo by Andrew Mariner Photography.
Middle right photo (left to right): QCAP Board Member Jean Kenney, Uncle Sam Rounseville, Cornell Brellen, and
David Spillane, Esq. Photo courtesy of Bill Brett.
Bottom right photo: QCAP Board Member Paul Connolly and his wife, Patricia. Photo by Andrew Mariner Photography.
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Financial Report
(for the fiscal year ending September 30, 2011)
Funding Sources
U.S. Department of Agriculture
U.S. Department of Energy
U.S. Dept. of Health & Human Services- Administration for
Children & Families
U.S. Dept. of Housing & Urban Development
Massachusetts Dept. of Housing & Community Development
Massachusetts Dept. of Early Education & Care (EEC)
Massachusetts Dept. of Elementary & Secondary Education
Massachusetts Division of Banks
City of Quincy
Town of Weymouth
United Way of Massachusetts Bay & Merrimack Valley
State Street Foundation, Inc.
The Patriot Ledger Lend A Hand Foundation
Braintree Electric Light Department
Total Agency Revenues: $21,920,186
Citizens Energy Fund/Massachusetts Association for Community Action Program (MASSCAP)
Total Agency Expenses: $22,011,679
National Grid (ACTION, Inc.)
Revenue:
Federal Revenue $15,839,843
State Revenue $3,526,770
Other $2,553,573
Expenses
Direct Client Services $13,578,896
Personnel $5,917,986
Non-Personnel $2,108,116
Subcontracted Services $406,681
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NSTAR (Action for Boston Community Development (ABCD)
Boston Edison Conservation Action Program (BECAP)
Project Bread
Harold Brooks Foundation
Franklin Square House Foundation
Head Start Body Start
Individual and Private Donors
Thank You Donors
QCAP is deeply grateful to the following donors for their generous support of our clients, programs, and the community.
Individuals
Reginald P. &
Kathleen A. Butts
Dera Debbi Abrahams Alves
Michael & Susan Canney
Sheri Adlin and Jerold Mogul
Joseph & Marianna Carbone
Mark & Melinda Alexander
Phillips and Linda Carpenter
Michael & Karen A. Allen
James J. & Angela M. Carroll
Lori & Thomas B. Anderson, Jr.
Joan Casali
Deborah J. Andwood
Louis A. & Josephine A. Cassis
Mark R. & Theresa A. Angeley
Joy Catron
Wendy Arsenault
Rep. Tackey Chan
Heather Ayares &
Michael L. Miller
Lawrence F. &
Karen L. Chretien
Rep. Bruce & Maureen Ayers
Nancy E. Cirillo
Salvatore A. &
Marianne R. Balsamo
Abraham Cohen
Roseann Hues Barney
John & Grace Barr
Robert K. & Ann M. Barrett
Sheriff Michael G. Bellotti
Kathleen Belt
Kelly Belt Scibelli, Esq.
Rev. Sheldon W. &
Mary Bennett
Shirley Bernasconi
Alyse Boncaldo
Anthony M. Bono
Donna M. Brennion
Victor Brown
Wendy Browne
George R. Bulger
Constance R. Burke
George G. Burke, Esq.
Jean Burke
Marilyn C. Burke
Michael T. Burns
Alicia Coletti
Thomas L. Collins
Tom Colomb
Caitlin Coneys
Natalie & Jim Coneys
Robert T. & Dorothy Coneys
Carol & Bryan C. Connolly,
Esq.
Treasurer Joseph A. Connolly
Paul & Patricia Connolly
Paul Connors
Tom Corcoran
Peter J. and Charlotte Currie
Ernest E. Falbo, Jr.
William Grindlay
Susan E. Keenan
Jeanne Dahl
Gail Faring
Anne Gross-Shannon
Paul J. Keith
Ingeborg Damm-Luhr
John A. & Judith E. Farmer
Councilor Douglas Gutro
Timothy & Joline Kelley
Jay Davis, Esq.
Emily Fay
Peter Hadelman
Dorothy & Andrew Kelly
Melissa DeBonis
Phyllis D. Fazzio
Mary E. Decker
Joseph M. & Eileen P. Feeney
Christopher N. &
Deirdre Jacobs Hall
Frances J. Kennedy and
Diane F. Campbell
Bill Delahunt and the
Delahunt Group
Helen Ferullo
Elizabeth Hannon
Paul K. Kennedy
Walter Hannon
Jean L. Kenney &
Uncle Sam Rounseville
Stephen C. and
Muriel C. Delorey
Sandra Mae Deneault
Stephen P. DesRoche
Donald R. &
Paula Dickinson, Jr.
Lori A. Digaetano
Anthony & Eleanor DiNardo
Betsy Doherty
George M. & Mary R. Doherty
Harold A. Donaghue &
Mary Grace Montalto
Tracy E. Donahue
Peter Donohoe
Anthony & Judith A. Donovan
Joseph L. & Delia A. Donovan
Robert T. &
Marilyn R. Donovan
Councilor Joe Finn
Charles and
Susan Fitzpatrick
P.J. & Julie Foley
Mary G. Forrester
Richard J. & Kathleen F. Foye
Robert J. & Margaret S. Fraser
Anthony A. Froio, Esq.
Sean Galvin
Paul and Emelda Gemmel
Anthony Gilbody
Robert A. &
Rosemary Gilbody
Daniel J. & Patricia B. Gillis
Commissioner John M. Gillis
Ralph Gioncardi
Bruce & Stacey Gore
Jeff & Nicole Crispo
Debra Dutcher
Kasper Goshgarian
Amy Cristoferi
Hazel M. Earle
Harold Crowley, Jr.
Michele Edelsberg
John Graham &
Mary E. Weafer
Howard F. & Janet M. Crowley
Philip J. &
Deborah Edmundson
Susan Fahey
Jennifer Healy
Gerard Hegarty
Jim Hennessy
Christopher R. Hill &
Susan R. Flicop
Marylou S. Hobson
Flora Hogarty
Kevin Hunter
Mary Ann Hunter
Councilor Kirsten Hughes
William Iaconelli &
Angela Goossen
Michael & Nancy Dunn
Brad Currie
Karen Harvey
Phyllis Godwin
Daniel & Nancy Craven
Margy Erickson
Susan &
Edward J. Harrington, Jr.
Thomas F. Hynes
Christine Coyne
James Cucinatte
Deborah &
Edward J. Harrington, Sr.
Lawrence N. &
Mary R. Glazier
Linda Duffy and
Stephan Arsenault
Lisa Crowley
Alice K. Harrigan
Christine S. Goodrich
Charles J. & Anne Gregory
Robert Griffin &
Roseann Russell
Lauren Grillo
Peter M. Kenney
Eileen King-Collins
Mayor Thomas P. Koch
Christine M. Kuhn
Ruth B. Kundsin
Margaret Laforest
Sandra Landstrom
Marie T. Lane
Joseph J. & Louise M. LaRaia
Julie E. Larusso
John S. Leader
Anthony Liang
Jimmy Liang
Andrew Liao
Richard L. & Nancy A. Licari
Donald & Carol Lipson
Traci Lipson
Ryan Johnson
Ed Little
Dennis & Michelle Jones
Alison Litz
John S. & Jill S. Joyce
Eileen Liu
Charles J. & Mary E. Kabat
Lisa Lynch
John W. Kane
Marybeth Lynch
Congressman William
Keating
Carolyn MacDonald
Joseph J. & Marilyn I. Keegan
Linda M. MacDonald
Teresa Mace
Senator John F. Keenan
23
Thank You Donors
Marjorie Ann Mahan
David P. Mahoney, Esq.
Paula Malger
Sophia Maniscalco
Christopher J. &
Heidi J. Meyers
Jean Pike
Daniel Strollo
Robert & Mary Quinn
Larry & Bonnie Strollo
Peter Racicot
Kathleen Sullivan
Jamie Raimondi
Mark J. & Susan M. Sullivan
Daniel G. Raymondi
Timothy J. &
Regina M. Sullivan
Cindy Manning
Anthony W. &
Linda A. Monaco, III
Rep. Ronald Mariano
Walter Monahan
Kelly Reichel
William & Deborah Marini
Richard A. &
Barbara A. Morris
Martha Robinson
Denise Marinilli
Stephen Marks
James B. and
Judith A. Murdoch
Michael and
Patricia Marshall
A. Stedman and
Elizabeth T. Murdy, Jr.
Marie Roche
Joan Rodeck
Martha Rogers
Donna Roux
Kevin Matta
David Murphy
Howard S. Rubin
Honora Matthews
John L. & Linda F. Murphy
Isaias Sarmiento
Daniel & Michelle McAloon
Kathryn M. Murphy, Esq.
Daniel Scharfman
Robert L. and
Evelyn E. McAloon
H. Dale Musgrave
Anthony & Susan Scopeletti
Robert G. & Gloria A. Noble
Joseph D. & Marie A. Shea
Timothy McAloon &
Barbara Isola
Christopher S. Norton
Joseph P. & Josephine E. Shea
Keith A. & Grace E. McAuliffe
David A. & Marie L. Norton
Tyler M. and Laura J. Sheehan
Veronica J. McCarthy
Thomas J. & Rita L. Nutley
Richard Sheehan
Francis X. and
Sandra J. McCauley
James P. McDonald
Barbara McDougall
David McEntee
Councilor Michael McFarland
Brian McGerigle
Mark J. & Kerry L. McGrath
Eugene F. &
Nancy S. McGrory
Sheila McIntyre
Maureen McKenna and
Daniel J. Mooney
Mark J. & Colleen McLaughlin
24
Tom Mendelsohn &
Julia Gittleman
Vincent & Jane Sullivan
Mary T. Sweeney
Frank A. & Shirley J. Sweet
Renee Sword
Marie Tennant
Rep. Walter Timilty
Frank & Huguette Trainor
Donald P. and
Donna L. Uvanitte
Denise Valentine Laiosa
Nick & Mindy Verenis
Jeffrey Vincent
Robert M. &
Christine A. Vincent
Peter O’Connell
Jennifer Sheelan
Alfred G. Wahlberg
Phillip M. O’Connell
Daniel Wahlberg
Russell E. O’Connell
John M. Sheskey &
Anne Morrison
Richard O’Connor
Patricia J. Shrum
Robert J. O’Connor, Jr., Esq.
Harry & Shelia L. Shulman
Mary A. O’Donnell
Kenneth and
Nerrissa Shurtluff
James M. O’Leary, Jr.
Patricia A. O’Reilly
Matthew J. Simoneau
Rosemary & Archie Wahlberg
Businesses and
Organizations
Blue Collar Fuel and
Trucking, Inc.
A Jeweler’s Workshop
Blue Hills Towing
A. Hohmann Co., Inc.
BlumShapiro
AAA Southern New England
Bonsai Inspection Company
Advanced Windows, Inc.
Boston Cannons
Agnitti Insurance Agency, Inc.
Boston Financial Data
Services
Alba Restaurant
Albert Culver Company
Alexander Management
Alma’s Kids
Alma Restaurant &
Chef Paul Wahlberg
AMB Property Corporation
American Emergency
Medical Specialists
Bricklayers & Carpenters
Union
Cape Verde Oil Co.
Anodyne Homemaker
Services
Casual Male
Cathay Pacific
Emily Waitt
Arbella Insurance Group
Charitable Foundation
Max Harris Wallins
AT&T
City Fuel Corp.
George S. Watson
Atlantic Development
Clifford Marshall Foundation
Arnold B. West
Atlantic Pratt Oil Co.
Mark E. & Judith A. Whitcher
Aura Salon
Colonial Federal Savings
Bank
Chris White
Avedis Zidjian Company
Back to Basics Massage
Ruth M. Paven
Peter D. & Cynthia L. Smellie
Gary P. & Jessica Sparks
Harry R. & Jody A. Williams,
Jr.
Baird Associates
Sandy Perkins
Linda Perry
Krista Spencer
Beth Ann Strollo &
Mark Norton
Boston Red Sox
Campbell Electric, Inc.
Donald & Terri White
David Spillane, Esq.
Boston Private Bank & Trust
Company
Andrew Mariner Photography
Michael & Jane Smeglin
Charles Phelan, Jr. &
Michelle Lydon
Boston Park Plaza
Andrade Design
A. Cosmo & Jane P. Papa
Sheila Petruccelli
Boston Museum of Science
Bushrod H. Campbell and
Adah F. Hall Charity Fund
Christine L. &
Charles R. Simpson, Jr.
Glen & Cathy Menchi
Boston Marriott Quincy
AMS Plus
Councilor Brian Palmucci
John G. McMann
Blue Cross Blue Shield of
Massachusetts
Robert Woods, III
Ann Yeomans
Maggie Yeung
JoAnn Yuska
Bank of Canton
Berman DeValerio
Best Western Adams Inn
Bin-Ends Great Wines
BJ’s Wholesale Club
CBIZ Tofias
Colonial Village
Congregants of Quincy
Community Church
Constitution Capital Partners,
LLC
Copeland Family Foundation,
Inc.
Copeland Package Store
Copper Rock Capital Partners
Coughlin Family Trust
Cradles to Crayons
Crocker Electrical Co., Inc.
Curry Ace Hardware
D.E. Shaw & Co.
Dennis Jones Electric
DiPesa & Company
DLA Piper, LLP (US)
Dun-Rite Cleaning Services
Eastern Bank Charitable
Foundation
Eat Well, Inc.
Edible Arrangements
Finishing Touch Painting &
Wallpaper
Intercontinental
Management
Fleming & Fleming, PC
Invesco
Four Star Paper & Supply
Co., Inc.
J. Kelly Insulation, Inc.
The Flatley Foundation
Reggie’s Oil Co., Inc.
The Four’s Restaurant
Kagawa
New England Comics
Remingtons
The Museum of Science
Gilbane Building Company
Kelleher & Mackey
NSTAR Electric & Gas Corp.
RhumbLine Advisers
The Quincy Sun
Ginger Betty’s Bakery
Key Realty
O’Brien’s Bakery
Roche Bros. Supermarkets
The Spa at Boncaldo’s
Global Quality Service
Realty, Inc.
Kilroy Brothers, Inc. Movers
Officer Jamie Cochrane
Memorial
Rockland Trust
The Stop & Shop Companies
Incorporated
Kiwanis Club of Quincy
Granite Mart
Labaton Sucharow
Granite Street Café
Lakeshore Learning
Materials
Fallon Ambulance
Red Lion Inn
Galvin Construction
La Scala Restaurant
Employees of South
Suburban Oncology Center
The Dropkick Murphys
Neponset Valley Survey
Assoc., Inc.
Granite Links Golf Club
Employees of Quincy Mutual
Group
The Delahunt Group LLC
Rags Tavern
JB Livery Services
La Paloma Foods Inc.
Employees of J. Jill Company
Quirk Auto Dealerships
Jay Cashman, Inc.
Granite Group Realtors
Employees of Harvard
Vanguard Medical
Associates
The Chateau & Nocera’s
Restaurants
Galley Diner
Employees of Bank of
America
Employees of Granite
Medical
Quincy Tutoring
Furnace Brook Golf Club
Elsworth Supply Company
Employees of Evergreen
Investments
The Boston Company Asset
Management, LLC
Jamaica Oil Co.
Knights of Columbus,
Greater Quincy Council
#225
Employees of Eastern Bank
Mutual of America
Quincy Point Congregational
Church
The American Legion
Fredrickson Brothers, Inc.
Granite City Electric Supply
Company
Employees of the Dental
Office of Dr. Cusianna and
Dr. Montillo
Murphy, Hesse, Toomey &
Lehane, LLP
Quincy Plumbing & Heating
Co., Inc.
Frantic Framers
Graeber, Davis & Cantwell
Employees of Blue Hills
Counseling
Munder Capital
J. Murdoch Trucking
Company
Edway Liquor Enterprises,
Inc.
Employees of Blue
Cross Blue Shield of
Massachusetts
Modern Assistance Program
Greater Boston Business
Networking Group
Grossman Companies
Lakeview Manor Tenant
Association
Leo & Walt’s Sunoco
Nancy’s Special Touch
National Amusements
Panera Bread
Ron DiBella Plumbing &
Heating, Inc.
Thornton & Naumes, LLP
Patriot Cinemas, Inc.
Seaport Hotel
Tishman Construction
Paul J. Rogan Company
Seizert Capital Partners, Inc.
Toys for Tots
Peabody Properties
Shear Madness
Tri-M Maintenance, Inc.
Peter’s Grille, Inc.
Showcase Cinemas
United First Parish Church
Pipe Fitters Local 537
Shred King
Vera Bradley
Plumbers and Gasfitters
Union, Local 12
Siros & Port 305
Warren Enterprises
South Coastal Bank
Water Street Petroleum
South Shore Co-Operative
Bank
Wells Capital Management
Post Island Beach
Association
Liberty Bay Credit Union
President Power Technologies
Inc.
Lipsett & Sons, Inc.
Presidents Golf Course
Harts Jewelers
Loomis Sayles & Company,
LP
Prevites Meat & Provisions
Inc.
Harvard Pilgrim Health Care
Foundation
M. Keane Excavating, Inc.
Prism VentureWorks
M.T. McMahon & Son, Inc.
PRW Wealth Management
Mandarin King
Quincy Credit Union
Mario Susi & Sons
Quincy Firefighters
Association
Hairplace One
Hancock T.V. & Appliance
Harbor Health Services, Inc.
Hockey East Associates
Home & Auto Appraisal
Bureau, Inc.
Homestyle Caterers
McDonald Oil
Hotel Marlowe
Meridians
ING
Mesirow Financial
Inn at Bay Pointe
Mezzo Mare
Quincy Lodge of Elks
Quincy Medical Center
Quincy Mutual Fire
Insurance Company
South Shore Plating
Company, Inc.
South Shore Savings Bank
South Shore YMCA
Spukies n’ Pizza
Wells Fargo Foundation
West Elm Variety
Wharf Partners
Williams & Mahoney, LLC
Woodard & Curran
Stadium Sports Bar & Grill
State Street Corporation
Street-Works
Sullivan Tire Company
Sweeney Brothers Home for
Funerals, Inc.
Tedeschi Food Shops, Inc.
Tesoro and Son Heating Inc.
25
Thank You Employees
QCAP’s employees are the reason our organization is successful and effective.
We are very grateful for their hard work and dedication to our clients, our mission, and the communities we serve.
Administration
Robert Coneys
Director Of Administration &
Finance
Debra Dutcher
Assistant Controller
Susan Fitzpatrick
Secretary
Ralph Gioncardi
Accountant
Susan Harrington
Director of Development &
Marketing
Eileen Liu
Assistant Accountant
Patricia O’Reilly
Personnel Coordinator
Martha Rogers
Client Services Specialist
Beth Ann Strollo
Executive Director
Community Care for
Kids and Quincy/
Braintree Family
Network
Christine Coyne
Child & Family Partnership
Coordinator
Muriel Delorey
Billing/Family Specialist
26
Joan Devine-Rodeck
Child & Family Partnership
Program Assistant
Anastasia Zis
ESOL Teacher
Maria Lao
Intake Specialist
Head Start/Early Head
Start
Karen Harvey
Family Specialist Coordinator
Emergency Food Center
Joseph Laquaglia
Certification Specialist
Noreen Allen
Teacher
Melinda Alexander
EFC Coordinator
Joanne Oliva
Certification Specialist
Beletu Angagaw
Early Head Start Coordinator
Michelle Call-Gomes
EFC Assistant
Sandy Perkins
Intake Specialist
Mary Bannen
Lead Teacher
David Karales
EFC Laborer
Lauren Rexford
Scheduling/Intake Coordinator
Sean Bannen
Teacher
Shirley Tsang
Office Assistant
Cristina Barletto
Family Service Worker
Jo-Ann Yuska
Intake Specialist
Maureen Benner
Substitute Teacher
Laura Sheehan
Family Specialist
Alda Stankewicz
Child & Family Partnership
Program Assistant
Education and
Workforce Development
Energy
Marlaena Auriemma
GED Teacher
Donna Brennion
Lead Certification Specialist
Rita Brutto
ESOL Teacher
Victor Brown
Energy Efficiency Coordinator
Yi-Ju (Daphne) Chen
ESOL Counselor
Christopher Cabral
Energy Efficiency Specialist
Carolyn Corcoran
ESOL Teacher
Phillip Chwalek
Lead Energy Efficiency Specialist
Andrea Craig
ESOL Teacher
Marissa Delorey
Office Assistant
Mary Jo Delong
ESOL Teacher
Janet Donovan
Client Service Specialist
Margaret Doherty
ABE Teacher/Education Counselor
Franca Giannandrea
Intake Specialist
Elizabeth Hughes
Program Director
Anne Gross-Shannon
Energy Program Director
Joy Catron
Lead Teacher
Karen Smith
ABE Teacher
Marilyn Klein
Intake/Certification Specialist
So Har Cheng
Classroom Aide
Facilities & Affordable
Housing Properties
Stephan Derenne
Maintenance Laborer
Isidro Hernandez
Facility & Property Manager
Susan Keenan
Program Director
James Opanasets
Maintenance Laborer
Leonard Ware
Maintenance Laborer
Diana Blakeley-Smith
Substitute Teacher
Kaitlyn Bollen
Classroom Aide
Diane Brosnan
Family Resource Specialist
Barbara Brown
Health Coordinator
Heather Case
Family Resource Specialist
Joanne Casey
Teacher
Julianne Coneys
Teacher
Deborah Gray
Lead Teacher
Carolyn MacDonald
Lead Teacher
Jaclyn Riley
Substitute Teacher
Chris White
Teacher
Jessica Coyle
Teacher
Deborah Griffin
Teacher
Paula Malger
Health Assistant
Lynn Riley
Lead Teacher
Janet Widdop
Education Specialist
Nancy Craven
Children’s Services Coordinator
Emily Griffin
Substitute Classroom Aide
Stephanie Mariano
Substitute Teacher
Patricia Rogers
Nutrition Assistant
Jean Wilkosky
Bus Aide
Leah Curran
Subsitute Teacher
Lisa Griffin
Substitute Teacher
Honora Matthews
Lead Teacher
Denise Ronan
Teacher
Pui (Wendy) Wong
Office Assistant/Bilingual Translator
Jacquelyn Daley
Lead Teacher
Michael Griffin
Substitute Classroom Aide
Carole McDonough
Bus Driver
Denise Shea
Teacher
Ying Wu (Maggie) Yeung
Bilingual Family Service Worker
Nancy Dean
Enrollment Specialist
Ajshe Hyseni
Teacher
Tina Muir
Teacher
Bonnie Solar
Bus Driver
Joanne Yung
Classroom Aide
Linda Dermady
Bus Aide
Megan Kennedy
Lead Teacher
Susan Mullen
Teacher
Kathleen Spencer
Lead Teacher
Housing
Christine Dewey
Substitute Classroom Aide
Amelia Krukonis
Lead Teacher
Patricia Norve
Bus Driver
Kimberly Stevens
Lead Teacher
Jill Joyce
Homeownership Counselor
Laraine Doherty
Receptionist
Cowina Lam
Bilingual Translator
Barbara O’Brien
Lead Teacher
Veronica Stockbridge
Teacher
Isaias Sarmiento
Financial Literacy/IDA Coordinator
Kathleen Donnelly
Lead Teacher
Anne Leister
Program Director
Chantel Parisien
Classroom Aide
Stacey Sutton
Teacher
Carolyn Sheppard
Program Director
Kimberly Elliott-Isabel
Teacher
Nancy Leonard
Bus Aide
Alicia Perkins
Teacher
Maureen Taylor
Teacher
Renee Sword
Shelter Coordinator
Margaret Faletra
Teacher
Traci Lipson
Family Resource Specialist
Mary Provenzano
Substitute Classroom Aide
Cynthia Trillcott
Clerical Assistant
Helen Ferullo
Family Service Worker
Tracy Lundin
Family Service Worker
Maryam Regan
Lead Teacher
Emilinda Vazquez
Bus Aide
Nicole Gonzalez
Substitute Teacher
Jamie Luong
Lead Teacher
Keather Reichel
Education Coordinator
Ann Venuti
Teacher
Angela Goossen
Education Specialist
Bethany Lyons
Lead Teacher
Irene Richardson
Bus Driver
Kelly Walsh
Nutrition Coordinator
27
Thank You Volunteers
QCAP thanks the following volunteers for their significant contributions to our mission, clients, and the community.
Their dedicated support makes QCAP’s broad range of services possible.
Community Care
for Kids
Chris Richman
John Downey
Diane Poor
Julie Bernick
Barbaros Tonuc
Juliana Rogantino
Ann Eche
Bianca Rameau
Michael Berry
Holly Winsor-Crowley
Rita Noth
Sharon Silvia
Captain Daniel Evans
Smith Raphael
Daniel Bruce
Xiaobin Ye
Kathleen Simeone
Sean D. Fitzgerald
Monique C. Rogan
Conniffer Campbell
Lai Ying Yeung
Emergency Food
Center
Timothy Stille
Debbie Flemming
Theresa Rooney
Yuan Ying Chen
Jia Zhao
Ann Marie Stone
Cris Gibbis
Zoe Rose
Katherine Chiang
Dianrong Zhu
Sean Bannen
Bill Sullivan
April D. Gray
Caitlin R. Scott
Poonam Chogle
Yanci Zhu
Mark Beckett
Christian Thatcher
Denise Graziano
Dana Scott
Ann Connolly
Tiffany Bonome
Kaylee Terranova
Khayriyah K. Hassan
Frank Showstack
Yang Deng
Holly Cappotto
Charles Wade
Tiffany Hazel
Nurian Silva
Peter Donohoe
Learning Links
Technology Center
Candy Huang
Holly L. Stokes
Carol Donovan
Ann Connolly
Head Start
Vanessa M. Keefe
Mae Stuppard
Judy Farmer
Ricky Fagan
Paul Desmond
Taina Acevedo
Erica B. Kenney
Song C. Su
Ricky Fagen
Laura Lawson
John Douyotas
Mohammed Ait El Haj
Katherine Kern
Jennifer Sullivan
Thomas Harty
Wael Fawzy
Hawraa A. Al-Saad
Joanna Lam
Tara Tarrant
Kaily Hepburn
Marissa Foley
Joan Alghazi
Suk Y. Lam
Shannan Wall
Kaling Hin
Richard Gates
Fatima Ali
Au Le
Kelley Walzer
Ailin Huang
John Good
Michelle M. Au
Amanda Leahey
Cindy Warren
Mike Iacovello
Jill Gordon
Judith A. Barry
Ana Leal
Jennifer White
Ping Jia
Chris Gray
Jennifer Blais
Carol Lipson
Aneta Zajchowska
Geoffrey Johnson
Adam Grey
Jane Bonomi
Karen Marcarelli
Mary Jo Grotha
Barbara Brooks
Frank Marchionie
Housing
Ming Li
Colin Hayes
Erin Campbell
Julia McCarthy
Gary Allen
Hawley MacEachern
Monique Johnson
Michael D. Caplan
Joseph McGee
Nicole Ash
John McLaughlin
David Karales
Loren Catrambone
Fernanda Menin
Brittney Connery
Margaret Peatridge
Andrew Kholodon
Song Chen-Su
Dawn Messenger
Richard Hynes
Martha Rogers
Dawn Mason
Lt. Cleggett
Cynthia Morrison
John McCarthy
Maryann Collins
Joanne Morrissey
Linda Olsen
Elif Corbaci
Tara Oliver Sinnott
Jack Purdham
Betty Ramsey
John Conley
Candace Cullum
28
Urban League
Trainees
Jean Burke
Weatherization
Wes Mudgett
Learning Links Technology
Center
Tiffany Leung
Businesses and
Organizations
Blue Cross Blue Shield of
Massachusetts
Michael Rogovin
Boy Scouts Troop 22, First
Congregational Church of
Braintree
Ann Marie Scanlan
ING
Daniel Strollo
South Shore Savings Bank
Allene Curry
Jack Pearson
IDA & Volunteer
Income Tax
Assistance Program
Christina Sullivan
State Street Corporation
Sandra DiSanto
Linda Perry
Ken Anderson
Xiao Tan
The Lois Craig Employee Award
Nancy Dean
Enrollment Specialist, Head Start Early Learning Center
This annual award was created to honor the memory of Head Start employee Lois
Craig, who passed away in 1993. It recognizes an employee who has consistently
gone above and beyond job expectations and has demonstrated a commitment to
professional growth and development that results in improved services to our clients
and the community.
Nancy Dean first became involved with QCAP when she enrolled her daughter, Jackie, in the Head
Start program in September of 1998. Five months later, in February of 1999, her active involvement in
the program led to a job with Head Start as a temporary lunch assistant. The following year, Nancy
advanced to a permanent position as Head Start Receptionist/Lunch Assistant.
In May of 2000, the Head Start program was in need of a full-time enrollment specialist and Nancy
was encouraged to apply. A new position to the program, it was a challenge, but Nancy was ready for
it. Since that time, she has become an expert on enrollment technology and child and family enrollment and placement issues. And, as an enthusiastic problem-solver, she adeptly juggles the complexities of enrolling children into multiple funding streams. She has further honed her skills by attending
numerous professional training opportunities that have made her a resident authority on the computer systems used for tracking program information and for billing.
However, her work goes well beyond the job description of Enrollment Specialist. She is known by
most as the “go-to person” for just about anything, quickly and effectively responding to any issues
that arise. Nancy is also the first to readily roll up her sleeves to lend a hand for day-to-day help as
well as large-scale events.
In any role that Nancy plays, she truly believes in the mission of QCAP and Head Start. She shows tremendous dedication to not only the children, but to the entire family with compassion and care.
For all of her many accomplishments, for her positive attitude, and for all that she has done on behalf
of clients of QCAP’s Head Start program, we thank her and are delighted to give the Lois Craig Employee Award to Nancy Dean.
QCAP Congratulates
Donna Brennion
For 20 years of dedicated service to QCAP, our clients, and the community.
In Memoriam
Edna Young
1951 - 2012
Edna Young joined
QCAP’s Head Start
program in November
of 1997. She began
her QCAP career as
a teacher but began
taking additional
education courses resulting in her
promotion to Lead Teacher. Known for
her great sense of humor, her laugh,
and her quiet but strong presence,
Edna was a valued, respected, and
dedicated member of the Head
Start team. Her love of teaching was
infectious and her Head Start teachers
and colleagues often looked to Edna for
advice, guidance, and other words of
wisdom. Edna is also remembered for
her love of reading, which she fostered
in her students. Ready to share a new
adventure, she would often buy new
children’s books to read to the class,
and, bringing the words to life, she
designed activities in which she and
her children would act out parts of the
story. Staff and children alike eagerly
awaited the arrival of “Miss Edna” to
school each day. Edna Young is greatly
missed and will forever be a part of
QCAP’s Head Start family.
29
Extra Mile Community Awards
These annual awards are given by QCAP’s Board of Directors to individuals or organizations who go the extra mile on behalf
of the agency, clients, and our mission. Extra Mile recipients make a difference every day without the expectation of recognition.
Ed Hohmann and A. Hohmann & Co., Inc.
QCAP has relied on the service,
quality, and dependability of Ed
Hohmann and A. Hohmann &
Co., Inc. for more than 20 years.
A trusted partner, A. Hohmann &
Co., Inc. is always extremely
responsive to emergency no-heat
situations, providing critical and
prompt oil deliveries for QCAP’s fuel assistance
clients, as well as heating system repairs. Their
installations, repairs, and replacements are consistently of the highest quality. And, they are always
professional and accommodating to both clients and
staff.
An example is a story of a young mother who had
barely any heat in her home, after her husband had
ripped out virtually the entire heating system and
left her and her children with no money to complete the work. A complex project with a home with
significant structural issues – and well outside the
funding available – A. Hohmann was committed to
restoring heat for the family. They installed a new
heating system and baseboards and provided a deep
discount on the cost of the project.
In addition to their contributions to QCAP’s Energy
Program, A. Hohmann & Co., Inc. is a generous supporter of the organization, donating funds annually
to the Emergency Food Center and to QCAP’s Casino
Night fundraiser. QCAP would like to thank A. Hohmann & Co., Inc. for their longstanding partnership
and their tireless commitment to serving low-income
residents in our community.
30
Mayor Thomas P. Koch
Quincy Mayor Thomas P. Koch is
dedicated to our mission of
helping disadvantaged residents
improve their lives. He speaks
proudly of his belief that we
must help those in need and that
all of us have a responsibility to
do that.
For Mayor Koch, his actions speak much louder than
his words. Mayor Koch wholeheartedly supported
QCAP in our efforts to develop the former St. Joseph’s
School into the new Rosemary & Archie Wahlberg
Head Start Early Learning Center, including allocating a portion of the City’s Energy Efficiency Block
grant to the project. This support was critical to
allowing us to set a solid foundation for the project
and move forward. Mayor Koch also is an active
leader in responding to the urgent needs of the City’s
low-income residents.
Long before his tenure as Mayor of Quincy, Mayor
Koch served on QCAP’s Board and Advisories in the
1980s, and, in his later roles in the City, he was always responsive to the organization’s mission.
We are fortunate to have a Mayor in the City who not
only believes in our work but actively promotes it.
QCAP recognizes Mayor Thomas P. Koch for his leadership and unwavering support of QCAP’s mission.
Donald P. Uvanitte
Donald Uvanitte is a true
example of an individual committed to helping those in need.
A Senior Vice President at
Eastern Insurance, Mr. Uvanitte
is active in many Boards and
organizations along the South
Shore. He is Chair of the South
Shore Workforce Investment Board and serves on the
Quincy Medical Center Board. An active supporter of
Quincy’s non-profit organizations over the years, Mr.
Uvanitte is known to attend many fundraisers and
can be described as one of the core group of volunteers and donors to many organizations with missions like QCAP’s.
Mr. Uvanitte was instrumental in launching the
capital campaign for QCAP’s new Rosemary & Archie
Wahlberg Head Start Early Learning Center and
helped QCAP with its Casino Night fundraiser event
to secure silent auction items and other donations.
Mr. Uvanitte has a long history of advocating for
QCAP, which led to securing financial donations to
the agency. We honor Mr. Uvanitte for his countless
contributions to the community and to QCAP.
Board of Directors
The QCAP Board of Directors is a group of committed volunteers who willingly share
their time and expertise in order to help QCAP grow and achieve its mission.
Neighborhood Representatives
Maureen Ayers
Atlantic
Judith A. Barry
Head Start Policy Council
Paul M. Connolly
Southwest Quincy
Kevin Matta
Germantown
Barbara Morris
Quincy Point
Jean Pike
Lakeview Manor Tenant
Association-Weymouth
Grace Raymondi, Secretary
Germantown
Private Representatives
Reverend Sheldon W. Bennett
United First Parish Church
Frank Poon
Quincy Asian Resources
Geoffrey P. Wermuth
Murphy, Hesse, Toomey & Lehane
Board Member Appreciation
Kathryn M. Murphy
Public Representatives
Josephine Shea, President
Mayor Thomas P. Koch – City of
Quincy
Michael J. Berry
Ward 1 Councilor Margaret
Laforest
Jean Kenney
Ward 2 Councilor Brad L. Croall
(Incoming)
Janet Crowley, Assistant Treasurer
Ward 3 Councilor Kevin F.
Coughlin
Linda Perry
Ward 4 Councilor Brian Palmucci
Judith E. Farmer
Bank of Canton
Timothy McAloon, Treasurer
Ward 5 Councilor Kirsten L.
Hughes (Incoming)
James B. Murdoch
The Stop & Shop
Supermarket Company
Kevin M. Glennon
Ward 6 Councilor Brian F.
McNamee
After 10 years of dedicated service,
Attorney Kathryn M. Murphy retired
from our Board of Directors in 2011.
A partner at Quincy law firm, Murphy,
Hesse, Toomey & Lehane, Kathy’s
service has spanned the breadth of
roles at QCAP. She has served on the
personnel, finance, and executive committees, and has
led the board as its Assistant Treasurer and Vice President.
Her expertise and counsel as both a lawyer and CPA were
invaluable, particularly as QCAP took steps to acquire the
organization’s main building at 1509 Hancock Street in
Quincy and its Rosemary & Archie Wahlberg Head Start
Early Learning Center, both major milestones for QCAP.
Kathy shared her expertise and time generously — she
was always a phone call away and willingly travelled to
the federal Head Start office on her own time to advocate
for QCAP’s new Head Start Center. During her tenure
and through her leadership, the Board further developed
its governance role, an area of legal expertise that Kathy
readily shared with QCAP. Prior to her service on the
board, Kathy donated her time by providing guidance and
training to QCAP’s staff. We will always be grateful to
Kathy for her generosity and advocacy on behalf of QCAP’s
mission and will miss her sense of humor and great spirit
as she guided us through a tremendous period of growth
and positive change in the agency.
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Quincy Community Action Programs, Inc.
1509 Hancock Street
Quincy, MA 02169
617-479-8181
www.qcap.org
www.facebook.com/QuincyCAP
Photography by Amy Kelly