Royal Review March 31 2016 - Royal Victoria Regional Health

Royal Review
March 31, 2016
Board of Directors’ Awards of Excellence
RVH to start its own
pet therapy program
with Canada geese
Special submitted by Loof Lirpa
As part of RVH’s commitment to
value people, we offer many
health and wellness programs.
A recent initiative at Georgian
College was so successful in
reducing students’ stress we
decided to introduce a similar
idea for RVH staff. The college
brought puppies in to the school
so stressed students could
spend some time with the adorable pups.
Starting tomorrow, RVH will
offer a gosling petting program.
As you are aware at this time of
year there are many geese on
our property and plenty of babies. With the support of our
friends at the Elmvale Zoo,
RVH will set up a pen near the
helipad where we will corral the
goslings. The Elmvale Zoo also
donated three 25-cent feeding
machines, stocked with appropriate gosling food, so that you
can not only pet the fuzzy little
geese, but feed them too. It is
recommended that you wear
rubber boots and gloves for
your own sanitation and protection. The petting pen will be
open from 10 a.m. – 6 p.m. daily so you can bring your children. See page 4 for more...
The winners of RVH Board of Directors’ Awards of Excellence were honoured during a special town hall on March 24. Attending the ceremony (from left) - Kirsten
Parker, Chair, RVH Board of Directors with winners Cathy Goodfellow, RN, representing the Dialysis team from Wellington Street; Claire Gianetto, Mental Health &
Addictions program; Selma Mitchell, Operations Director, Cardiovascular and Renal
program; Dr. James Shaver; Karen Carbone, volunteer; and Janice Skot, RVH President and CEO.
RVH wins Trillium Gift of Life award
RVH recently received a Hospital Achievement Award – Provincial Conversion Rate award from Trillium Gift of Life Network for its dedication to help improve organ and tissue donation in Ontario and
saving lives through transplantation. Back row (from left): Kim Bradford, laboratory assistant and
eye enucleator for Eye Bank; Kelly Viljanmaa, administrative assistant team lead, Emergency and
ICU; Dr. Chris Martin, ED physician/intensivist, clinical director, ICU; Jennifer Kluszczynski, manager,
ICU; Jenna Moulder, clinical educator, ICU/CCU. Front row (from left): Dr. Karim Soliman, regional
medical lead, TGLN; Karen Johnson, director, Hospital Programs, TGLN; Dr. Doug Austgarden, intensivist, chief of ICU and hospital donation physician; Paula Istead, operations director, Emergency department, ICU and Access; Cathy Ritter, Organ & Tissue Donation Coordinator/Hospital Development
Coordinator, TGLN.
March 31, 2016
RVH Royal Review
A word from our patients
I was admitted to Surgery 3 with a small bowel obstruction. I felt very out of sorts and just wanted to get
better and go home.
The following individuals helped me feel safe, respected and cared for and I wanted to send along my
thanks to them.
Dr. Michele Riordon for my initial examination and
plan of care before being sent to Surgery 3 from the
ER. (and as a side note - for helping to de-tangle me
from my IV) My nurses: Lisa, Shannon, Amber, Taylor
and Michele. Thank you to all of you for being there
for me. Catherine - Catherine came to my room each
day to draw blood - I'm not certain whether she is a
part of Surgery 3, but I wanted her to know I appreciated how painlessly and quickly she performed this
procedure. I also want to thank Bree for keeping my
room spotlessly clean and for having a great sense of
humour - thank you.
If there are any other angels who may have been at
my side and who I have forgotten to mention, please
accept my apologies. I hold the utmost respect and
admiration for all of you - you perform
brilliantly in spite of all that goes on
around you. I am very thankful you
were the angels by my side.
Patricia Q.
RVH launches Power of Team videos series
RVH recently launched its new video
series Power of Team in which, RVH
President and CEO Janice Skot plays a
roving reporter, interviewing members
of TEAM RVH. These videos are important reminders that it’s the people
within the organization that make RVH
so great. Check out the first video on the home page of the intranet and
look forward to new episodes every few weeks.
Simcoe County Hospital Alliance
Members of Simcoe County Council
were thanked by members of the
Hospital Alliance for their ongoing,
generous support of area hospitals
and their commitment to bringing
care closer to home. County council
has committed $30 million to hospitals over the past decade, $20 million of which went to help build
RVH’s expansion.
In-centre Dialysis open house
On March 30 and 31, staff from RVH’s Dialysis team hosted an open
house in the new in-centre dialysis clinic, located on Level 1, in the
same space as the Medicine Treatment Clinic. The new six-bed clinic
was developed in partnership with the Regional Kidney Care Program
and will start providing renal care on April 4. Patients from the Alliston
and Barrie area who require closer monitoring, or who are hospitalized,
will receive their dialysis in this new clinic, saving them a transfer or
transport to Orillia Soldiers’ Memorial Hospital. Touring the new space
is (from left) Debbie Brazeau, RPN, patient Catherine Scier and
Roxanne Krystia, Manager. On April 1, there will be a staff open house
where you can tour the space from11 a.m. to 1 p.m.
Page 2
Inspiring care...
March 31, 2016
ITS Update
RVH Royal Review
Submitted by Shauna Willmore, Service Desk Team Lead, ITS
Microsoft Exchange UM
Have you ever wished for an easier way to check and manage
your messages? You are not alone. This often underestimated,
yet time-consuming task can be a barrier to productivity and
efficiency, particularly for mobile workers. Great news! New
functionality is available to help address the needs of RVH staff
working in our busy mobile environment. Impressive new features:
 Receive and manage voice messages directly from Outlook
 Access to voicemail, email and calendar from any telephone
with great time saving functionality and voice commands
 Interactive Service Catalog allowing staff to view available
offerings from all participating departments
Service Desk Portal
All staff will soon have access to a “one stop shop” which will
allow for a self-service option (see photo below). Effective May
2016, RVH staff and physicians can access the new and easyto-use Service Desk portal to submit any non-urgent IT, CIA
and new Facilities requests automatically (replacing the need
to enter facilities/maintenance requisitions in MEDITECH). Exciting features include:
 Review and track submitted requests, including active, resolved and closed (service tickets) requests
 Search for knowledge articles, using keywords, to assist with
day-to-day workflows (articles can be rated to assist ITS and
facilities in improving existing documents and “favourited” for
easy access)
Worx Home
Worx Home is our new portal or “launchpad” to our internal
RVH applications and resources. In order to ensure we meet
best practices related to privacy and security, deliver improved
integration, provide added features and app’s such as our in
real-time “Hospital Census”. This update will bring numerous
improvements to our mobile application and service delivery.
WorxMail
As part of the “Worx Application Productivity Suite”, this enables mobile phone holders to manage email, calendars and
contacts on supported mobile phones or tablets seamlessly.
Look for more information this spring as these innovative new
services begin coming to life at RVH.
YMCA partnership officially launches
At the launch (from left): YMCA of Simcoe/Muskoka CEO Rob Armstrong with Rose Romita, Councillor,
City of Barrie; Margo Fraser, Healthy Hearts client; Joel Seymour, Healthy Hearts specialist, YMCA of
Simcoe/Muskoka and Janice Skot, President and CEO, RVH.
Inspiring care...
On March 30,
RVH and the
YMCA of
Simcoe/Muskoka
officially launched the Healthy
Hearts program. This is a partnership between the two organizations to ensure cardiac patients
from throughout North Simcoe
Muskoka now have access to rehabilitation services in the community. Specifically, Healthy Hearts
focuses on low-risk patients who
do not need to participate in a
hospital-based program and patients who have been transitioned
from RVH’s rehabilitation program.
“These programs are extremely
important in reducing both the risk
of death and of a subsequent cardiac episode,” says Dr. Mohammed Haqqi, Cardiologist and Cardiac Rehabilitation Lead at RVH.
Cardiac rehabilitation is a supervised program which includes an
individualized exercise plan, nutrition counselling, smoking cessation, and stress management.
Page 3
March 31, 2016
RVH Royal Review
Foundation News
Join TEAM RVH at the 29th annual Rotary Fun Run! This
year’s event will take place on Wednesday, May 25 along
Barrie’s beautiful waterfront. Events include the 5km fun
walk, 5km and 10km chip-timed runs, as well as the 250m
Race to the finish line with TEAM RVH at the Barrie Waterfront Half Marathon
and 500m kids’ races. Invite your friends and family to join us
on Sunday, June 5! Challenge yourself to the half marathon, 5km or 10km
events and the kids are invited too! This year’s Kids Fun Run will begin immedi- – everyone who registers with TEAM RVH will receive a comately following the 5km start. Proceeds from the event support charities includ- plimentary team branded shirt! Registration is $30 ($10 for
children 10 and under) and all proceeds support community
ing RVH. For more information, visit http://2016BHM.kintera.org/. Pictured
above - Lindy Campbell, Administrative Assistant Team Leader with RVH’s Car- initiatives including RVH’s Hearts & Minds Campaign.
diovascular Program, races to the finish line at the Barrie Waterfront Half Mara- To participate - like Daryl Kwapis of ITS (shown above) did
last year - visit http://RFR2016.kintera.org/.
Dr. George Karasmanis is RVH’s first Chief Medical Information
Officer (CMIO), a role which will be pivotal for RVH as we move towards a fully electronic IT system. Dr. Karasmanis will be a champion
and a vital physician leader for the development of information technology, and will be a huge resource as we work on projects such as electronic order entry (CPOE). After graduating from the University of Toronto with a degree in Nutritional Sciences and Computer Science, Dr. Karasmanis then worked for a year in the computer industry prior to attending Queen's University Medical School and
then completing three years of Family and Emergency Medicine residency training. He has practiced Emergency Medicine at RVH since
2007 and was the Emergency Department Clinical Director at RVH
from 2011 to 2014. Dr. Karasmanis experience also includes working
at other local hospitals and clinics and also as a coroner. This new
role began in March and he will balance this position with his work as
an ED physician.
Since launching in June 2014, TEAM RVH has sent
nearly 4,000 VIA cards through our intranet. We encourage you to keep them coming! It’s so important
our colleagues know how much we value their work
and appreciate how they work together to help RVH
deliver exceptional care. Just visit the intranet home
page (right side) and click on the VIA logo to send!
(Continued from page 1)
RVH to start its own pet therapy program with Canada
geese - Happy April Fool’s!
Page 4
Retirement
Sheila Dadswell, Senior/Charge
Technologist and Radiation Safety
Officer (RSO) in Imaging Services is
retiring on March 31 after over 32
years at RVH.
Sheila began her career in Nuclear
Medicine at St. Joseph’s Hospital in
London, Ontario. She moved to Barrie and started at RVH in 1983. She
has been a large part of the growth of
the hospital and Nuclear Medicine the latter from a single camera and
only one other technologist to the
busy state-of-the-art facility it is today. Sheila is frequently recognized
by her patients, co-workers, and supervisors for her kind, caring, and
professional manner.
In her retirement, Sheila is
looking forward to relaxing and spending more time
with her
friends and
family, travelling, golfing
and curling.
Inspiring care...