Annual Report 2011 to 2012 - MemorialCare Health System

Transcription

Annual Report 2011 to 2012 - MemorialCare Health System
touch
2011–2012 Annual Report
Welcome to the 2011 – 2012 Annual Report
for Memorial Medical Center Foundation, Long Beach Memorial and Miller Children’s Hospital Long Beach
It has been a busy year. But underlying the activities is the knowledge that what we do
is about touching the lives of people we serve. We strive to deliver the healing touch to our patients,
their families and those in the community in which we live.
Touching lives happens everyday, and we hope, through the stories in the following pages
you will uncover something that touches you.
Long you live and high you’ll fly
And smiles you’ll give and tears you’ll cry
And all you
touch and all you see
Is all your life will ever be.
Pink Floyd
Contents
LONG BEACH MEMORIAL
MILLER CHILDREN’S HOSPITAL LONG BEACH
CH
MEMORIAL MEDICAL CENTER FOUNDATION 2011 – 2012 ANNUAL REPORT
Features
7
A Busy Year
One year after the opening of the new NICU, Pediatric Hematology/
Oncology Unit and the Center for Women, the philanthropic impact on
patient care is evident.
10 Finding Their Strengths
Isaiah and Robert are only two of the many children reaping the benefit of
recent gifts from the Miller Foundation and Dr. and Mrs. Doug Jackson.
16 In the Huddle
Patients don’t know it, but the morning meeting down the hall improves
their care.
18 A Cuddler’s Magic
Providing love and a healing touch for the most fragile of newborns.
Reports
2
4
13
21
34
42
22 Ensnared in a Solitaire
Strokes run in her family; then Carol Schoenbachler experienced one herself.
Technology and skilled hands provided her with an excellent outcome.
24 Touched by the Technology in Her Hands
Christina Gilliland is just one of many patients at MCHLB who find that
iPads make all the difference while being treated for cancer.
27 Never, Say Never
The team at Transitional Rehabilitation Services wouldn’t let retired firefighter
Richard Willeford remain in his wheelchair after he became paralyzed from
the waist down.
28 Courage, Hard Work and the Therapeutic Touch
Hannah Swank’s diagnosis at 2 years of age left no choice – she was going
to have to survive with only half her brain. She is now thriving with help
from three therapies.
Letter from the MMCF President
Letter from the LBM/MCHLB/CHLB CEO
Give Hope: Todd Cancer Pavilion Progress Report
Enhancing Patient Care with the Right Equipment
Businesses Do Make a Difference
Financial Statements
Philanthropic Recognition
12
14
31
32
The Legacy of Willie Burley
Providing a Comfort Zone for Families
aux•il•ia•ry
Getting Involved and Raising Money
33
36
40
46
Around Town – Recap
Everlasting Gifts
Heartfelt Honorees
Honor Roll
Annual Report 2011-2012 1
Too often we underestimate the power of a
touch, a smile, a kind word, a listening ear,
an honest compliment or the smallest act
of caring, all of which have the potential
to turn a life around.
Leo Buscaglia
Dear Philanthropic Friends,
Last evening, I once again experienced health care up close and personal when
I arrived at the Emergency Department to assist my dad. He had been sent by
his physician, who was concerned about a blood clot. Of course, my father was
in great spirits. He was convinced that there was nothing wrong because he felt
great, and the doctors and nurses attending to him had been very attentive.
He then said, “I have been grounded and can’t drive for seven days.”
That’s devastating news to those who value their independence. But the message
was delivered by the health care professionals in such a way that he looks forward
to day eight when he can resume driving. He knew what new medications
he would be taking and the rationale for the temporary restrictions because
of excellent communication. In short, he experienced “Exceptional People and
Extraordinary Care.”
It is not the buildings or the technology, but the “human touch” that puts the care
in health care. And when you combine touch with education and technology,
everybody benefits.
Throughout this Annual Report, you will see examples of how philanthropy touches
lives and makes a difference. You will hear about my late friend, Willie, whose
philanthropy enabled the Memorial Medical Center Foundation to establish
an endowment, a permanent fund supporting the mission of the Todd Cancer
Institute. She also allocated some of her bequest for the building of the new
Todd Cancer Pavilion, thus creating her legacy and touching lives far into the future.
2 Annual Report 2011-2012
You will read about our Young Professionals Association and how their gift of iPads,
when in the hands of our precious pediatric patients, impacts their healing
journey. And how the Partnerships in Excellence program, now in its second
decade, purchased an amazing 3-D ultrasound machine that helps not only
with the diagnosis of heart disease, but also aids in surgical planning.
Our volunteer groups give of their time, talent and treasure from raising funds
for the purchase of new equipment, to the “cuddlers” who come in and rock
our premature newborn infants.
These stories and the others shared on the following pages are just a sampling
of how each and every day Long Beach Memorial and Miller Children’s Hospital
Long Beach continue to provide “that extra measure of care” to everyone in our
community. And not to be forgotten is how you, our donors, make this all possible
through your gifts, grants, bequests and participation in our community events.
We value your input and feedback and feel privileged to steward your donations
in support of providing excellent health care close to your home.
Sincerely,
James F. Normandin
President, MMCF
Fiscal year 2012 Board officers and committee
chairs plan strategy for raising, managing,
distributing and stewarding philanthropic gifts,
grants and bequests.
Annual Report 2011-2012 3
To Our Friends and Neighbors
Throughout the hallways of a hospital
or in a discussion on health care,
we often hear about the many touch
points involved in an experience,
from the personal touch, to the high
tech touch.
As part of our commitment to our three hospitals’
mission of improving the health and well-being of
individuals, families and our communities, at Long
Beach Memorial, Miller Children’s Hospital Long Beach,
and Community Hospital Long Beach, we never forget
that the patient experience is measured by touch.
So it’s the way in which our 7,000 caregivers and
medical professionals deliver “touch” every day –
beginning with our patient- and family-centered
care approach – that makes a positive impact.
This past year, the many ways in which we have
touched Long Beach lives include:
• Introducing an Early Lung Cancer Detection
program at Todd Cancer Institute
• Opening units: an expanded Perinatal Special
Care Unit in our Center for Women, an expanded
Neonatal Intensive Care Unit at Miller Children’s,
a new Hematology/Oncology Unit in the Miller
Children’s Pavilion
• Offering a full-time Division of Interventional
Neuroradiology program as part of a premier
Neuroscience Institute at Long Beach Memorial
4 Annual Report 2011-2012
• Expanding services at Community Hospital, including
establishing contracts with primary commercial
HMO and PPO plans operating in and around the
CHLB service area, and assuming management of and
expanding treatments available at the Behavioral
Health Unit.
• Adding new state-of-the art technologies, such as
a 320-slice CT scanner, one of only two in California
• Partnering with the City of Long Beach on a
Move Long Beach initiative, inspired by First Lady
Obama’s Let’s Move campaign
We broke ground on the 64,000-square-foot Todd
Cancer Pavilion, and celebrated the opening of the
region’s first Ronald McDonald House just across the
street from Miller Children’s.
We also touch lives in the community as one of
the largest employers in Long Beach. Through a
public-private partnership with Pacific Gateway,
the region’s workforce development agency, we are
providing customized training to help address skills
gaps and training needs in the health care sector.
Pacific Gateway was awarded a $2.8 million dollar
grant from the U.S. Department of Labor, creating
363 new positions within Long Beach Memorial,
Miller Children’s, Community Hospital and other
health care sites.
We recognize that our mission goes far beyond our
hospital walls to providing high-quality health care
to the entire greater Long Beach community. Every day
we touch lives citywide by supporting health and
wellness initiatives, participating in active lifestyle
events, such as the Long Beach Marathon and Tour of
Long Beach, and providing community benefits that
include support groups, health screenings, outpatient
clients, community education and charity care.
In the coming year, we look forward to opening
the first MemorialCare Medical Foundation Primary
Care Center in Long Beach. This 30,000-square-foot
facility, the largest of its kind in the MemorialCare
systems, will serve the East Long Beach and Los Altos
community with primary, specialist and urgent care
services. At full capacity, the new Primary Care Center
will be able to accommodate more than 100,000
annual patient visits.
Whether with a healing touch or simply a touch of
prevention, we will continue to strive to support the
greater Long Beach area with high-quality health
care and wellness programming.
Diana Hendel, PharmD
CEO
Long Beach Memorial
Miller Children’s Hospital Long Beach
Community Hospital Long Beach
Barry Arbuckle, PhD
Russell Hill
David Carver
Clifford Hancock, MD
Nancy Myers
MHS Chair/CEO
Board Chair
Vice Chair
Secretary
Strategy Chair
Laurence W. Jackson
H. Richard Adams, MD
Gail Carruthers
Santos Cortez, DDS
Stephen Hryniewicki, MD
Nominating Chair
Board Member
Board Member
Board Member
Board Member
Joseph Maga Jr., CPA
Sean Miller
Suzanne Nosworthy
Beverly O’Neill
Guadalupe Padilla, MD
Board Member
Board Member
Board Member
Board Member
Board Member
Annual Report 2011-2012 5
philanthropic touch
“The love of humankind” can be expressed in many ways. Whether support is given in cash, by check
or through a bequest, patients are the ones ultimately touched by this heartfelt act of kindness.
6 Annual Report 2011-2012
A Busy Year
by Kimberly Yap
It seems hard to believe it has already been a year
since we reported on the completion of several
construction projects.
Expectant mothers are now resting comfortably in their private rooms at
the MemorialCare Center for Women (MCW) at Miller Children’s Hospital
Long Beach (MCHLB) and Long Beach Memorial (LBM). Critically ill babies
in the Neonatal Intensive Care Unit (NICU) are spending quality quiet time
with their families in individual patient bays. Children with cancer and
blood diseases are in their spacious rooms in the new Pediatric
Hematology/Oncology Unit.
Today, philanthropy is touching the lives of patients and families, in more
ways than ever.
Great Results
Lainie Conley, a management consultant for LBM, has been traveling to the
hospital from her home in Colorado for three years, helping to streamline the
discharge process on the fifth floor through the Lean process, as reported
in last year’s Annual Report. On March 27, in her 33rd week of pregnancy,
she started bleeding, changing her role from consultant to LBM patient.
“I am in a different city, I don’t have my husband, this can’t be happening,”
said Lainie. Don’t worry we will take care of you, she was told. “Every cell in
my body was saying this is not okay. They were there saying, ‘it will be.’ ”
Lainie was diagnosed with a partial placental abruption (separation of the
placenta from the uterine wall). “I didn’t want baby Seth to come out yet,”
said Lainie. She was admitted and given magnesium to stop her contractions,
and steroid injections to develop the baby’s lungs. “They were taking
precautions, just in case I needed to deliver,” said Lainie.
Her husband, Mike Conley, flew in from Colorado. “He got to stay in the
room with me,” said Lainie. “We both really appreciated that.”
Seth Conley was born healthy due to the expert measures taken by Dr. Michael
Nageotte and the Center for Women to prevent premature birth. Parents Mike
and Lainie Conley are thrilled.
Annual Report 2011-2012 7
Gayle King, RN, visits with baby Ethan and his mom, Evelyn Satele, in the new Neonatal Intensive Care Unit.
“I like when my mom and baby
stay with me. And sometimes my
dad stays, too.”
Utuone Tauanuu
8 Annual Report 2011-2012
The rooms in the new Pediatric Hematology/Oncology Unit are spacious, allowing patient Utuone Tauanuu to have his mother, Bernalee,
and baby brother, Moeiseu, visit, even while staff (left) Christine Hirschl, RN, and Carrie Cottone, ATR, perform their duties.
Thankfully, Lainie didn’t have any further bleeding. She was kept for observation and,
following an appointment with Michael Nageotte, MD, associate chief medical officer,
MCW, was discharged on April 2. “After fetal heart monitoring in the morning, I flew
home and went straight to my doctor from the airport,” said Lainie.
On April 25, Seth Conley was born. Lainie and Mike both credit MCW for continuing
the pregnancy and allowing him to be born “just great.” Lainie said, “What they do every
day is such a gift. They were very concerned, always listening, and did a wonderful job
of balancing my desires and medical condition.”
Giving Life
When Evelyn Satele was 20 weeks pregnant, she was told
her baby was no longer growing. He had a condition known
as intrauterine growth retardation, which causes low birth
weight. Her case was severe. “Dr. Nageotte told me to prepare
myself, because things could go either way,” said Evelyn. They
continued to monitor the baby’s growth and hoped to make
it five more weeks without complications.
As week 25 began, baby Ethan’s heart rate dropped
dramatically. Like Lainie, Evelyn received steroid injections
and, on December 16, Ethan Satele was delivered by
emergency C-section. He weighed only 15 ounces.
Ethan was taken to the NICU and cared for in room 288,
reserved for the most fragile babies. Evelyn has worked at
LBM, as executive secretary in the pathology lab, for 21 years.
She knew Ethan was receiving the best of care; however,
his condition was extremely critical.
“I want to say everyone in 288 was wonderful,” said Evelyn.
“Of course, there were ups and downs with Ethan’s condition,
but as far as the doctors and nurses giving me the information
I needed, we (with husband, Ace) loved it.” In March, Ethan
was moved to a private bay. “The pavilion was great,” said
Evelyn. “We were able to stay in the family room and it was
so beautiful. Room 288 was really busy, really closed in and
noisy,” said Evelyn. It has to be. But for those babies who are
a little stronger and healthier, the pavilion offers them what
they need. “The new unit is great for the older babies, who
need a little more privacy,” said Gayle King, RN, one of Ethan’s
primary nurses. “It helps with mom and baby bonding.” And
the lighting is softer, which is better for the babies. “It’s a lot
more personal over here,” said Gayle.
Ethan has had many surgeries, with one more scheduled, and
still requires oxygen. However, on July 10, Ethan’s family
welcomed him home. “He is being a normal baby and gaining
weight,” said Evelyn. He now weighs more than 7 pounds.
“He is such a sweet baby,” said Gayle. “I am so happy he made
it through. He deserves a good life.”
Room for Family
In November 2007, when Utuone Tauanuu was just 2 years old,
he was diagnosed with leukemia. He was treated at MCHLB
and stayed for three long months. Utuone’s treatment and
maintenance were successful, and he went into remission.
Unfortunately, in 2010, his leukemia returned. Utuone was
hospitalized and has been in active treatment for the last
two and half years.
“When your child is going through something so difficult,
it is hard not to have your own space,” said Bernalee Tauanuu.
“The rooms on the old unit were small, with no privacy.”
In February, while Utuone was going through vigorous treatments,
Bernalee gave birth to his healthy baby brother, Moeiseu.
“Utuone was actually in the Nightingales Infusion Center,
having treatment, while I was in labor at MCW,” said Bernalee.
During the stay, the family was moved to the new Pediatric
Hematology/Oncology Unit. “The private rooms made it a
little easier,” said Bernalee. She was breastfeeding her new
baby, and the privacy allowed her to be present for both
Utuone and Moeiseu. She never had to choose between her
children. “I like when my mom and baby stay with me,” said
Utuone. “And sometimes my dad stays, too.”
Utuone, now 7 years old, was recently discharged and is back
home doing everything he loves, such as playing games, playing
on his Xbox, and spending time with his family. “Now, we
wait to see whether he goes into remission,” said Bernalee.
Yes, it has been a busy year.
32
20
24
New
Center for Women
private rooms
labor and
delivery rooms.
private NICU
bays, promoting
a healing environment
and providing privacy
to parents and family
members.
24
private rooms
in the
Pediatric Hematology/
Oncology Unit, recreating
the comfort and privacy
of home.
Annual Report 2011-2012 9
Finding Their Strengths
Isaiah and Robert Hatten (left) have the academic help they need to succeed
because of a generous gift from Dr. and Mrs. Jackson and the Miller Foundation.
by Kimberly Yap
“When it comes to Isaiah and Robert, they are all
about sports, sports and more sports,” said Robbin
Hatten of her 10-year-old sons. Football is Isaiah’s
favorite sport and baseball is Robert’s. In the athletic
environment, they are on a level playing field
with other kids. Unfortunately, sometimes in the
classroom, they’re not.
Through the Cracks
When children struggle in the academic environment, there is an
impact. Some worry and are labeled emotional, anxious or depressed.
Others respond with actions and are labeled hyperactive or conduct
disordered. These labels are not always appropriate.
“Isaiah is a great kid and fun to be around, but he can be very stubborn,”
said Robbin. He’s smart and knows the work, but finds it difficult to put
10 Annual Report 2011-2012
it on paper or turn it in on time. Robert finds school a bit harder and
struggles with comprehension. But, he doesn’t get into trouble and does
what he is told. “Robert is a perfectionist and internalizes everything,”
said Robbin. “He had a headache for 30 days” from school-related stress.
“The best way to describe these children is lost,” said Christina Aguirre-Kolb,
MS, LEP, ABSNP, educational psychologist, Stramski Children’s Developmental
Center at Miller Children’s Hospital Long Beach. “Those who struggle in
the academic learning environment become lost as they slip through
the cracks.” They behave and do well enough to progress through the
system, without true understanding of their abilities.
“So often we take into account the physical abilities of people when
we give them a physical task,” said Christina. This same type of analysis
doesn’t always occur in the academic environment. Learning skills
are typically considered the same among everyone in the class. But
challenges, such as those demonstrated by Isaiah and Robert, have
long-term repercussions and can be debilitating.
“Early detection is critical,” said Walter M. Florie Jr., president and CEO, Miller Foundation.
“It was pretty clear, if they could hire this person, they could analyze the disorders and
start programs earlier.”
Cognitive assessments and academic tests are used to find strengths and weaknesses in
a child’s learning abilities. Based on the test results, Christina recommends strategies and
intervention tactics for parents, physicians and schools. “My goal is to work with a child’s
strengths, so his or her education can be as valuable as possible,” said Christina.
Gary Feldman, MD, medical director of the Stramski Center, acknowledged, “Christina
has been a phenomenal boost to our program. She can perform the same tests as the
schools and initiate testing for those kids who fall through the cracks.” The testing helps
fine-tune how children can be helped at school and at home. “If we understand how
they function, we can help them,” said Dr. Feldman.
Christina Aguirre-Kolb, educational psychologist, works with (left) Isaiah and Robert
Hatten, while Walt Florie, president and CEO of the Miller Foundation, looks on.
Finding Help
In February, thanks to the generosity of both the Earl B. and Loraine H.
Miller Foundation and a grant from the Sandi and Doug Jackson Donor
Advised Fund, Christina joined the team at the Stramski Center.
The Stramski Center provides comprehensive care for children, from birth
to 21, with conditions such as delayed development, autism, fragile
X syndrome, ADHD/ADD, Down syndrome, learning disabilities,
behavioral sleep conditions, and craniofacial abnormalities, such
as cleft lip and palate. Care is achieved through the seven Stramski
Center specialty programs: Behavioral and Neurodevelopment,
Craniofacial, Sleep Disorders, High Risk Infant Follow-up, Genetics,
International Adoption and Fragile X. Each program is designed to help
manage a child’s illness and improve his or her developmental outcome.
“We realized the Center needed a full-time psychologist to do the
in-house testing and evaluations necessary to reach the next level,”
said Doug and Sandi Jackson. With budget cuts in school districts and
Regional Centers, testing becomes more difficult to obtain. “It was
an area where we felt our donation would make a difference.”
Plan for Success
A friend in a similar situation told Robbin about the Stramski Center: “The little gem no one
knows about.” Robbin had considered taking her sons to the Center for a while. She
knew it was time when Isaiah’s Sunday school teacher told her, “He defines stubborn.”
Dr. Feldman agreed Isaiah would benefit from further testing. “We see patients collectively
[as a team] and, if there’s a need for psychological testing, we refer them to Christina.”
She reviews the case, gets required authorizations, does the testing and provides
comprehensive reports. The Stramski team then meets with the family and reviews the
findings to create a comprehensive management plan. “We got Isaiah’s results and found out,
some information that is coming at him, he’s not able to process,” said Robbin.
“Christina communicates with the school to discuss the child’s results and what needs
to be done,” said Dr. Feldman. “She talks to the parents and helps them better advocate
for their child.” Parents are always the best advocates and having test results better
equips them to meet their child’s needs.
Robert was tested next. Robbin was worried that, as he gets older and school gets harder,
the learning difficulties might overwhelm him. Christina substantiated a past diagnosis
of ADD and identified that the information Robert receives verbally is not being processed
in the same way as visual information.
In September, Isaiah and Robert will attend a new school. “The school received the results and
knows the struggles the boys have,” said Robbin. “I am excited to watch them succeed.”
Annual Report 2011-2012 11
The Legacy of Willie Burley
by Jose L. Garcia and Carol A. Beckerman
Wilma “Willie” Burley
Successful entrepreneur, grateful patient
and generous philanthropist – Wilma
Burley was a savvy investor with a passion
for giving.
Trust with her estate – making MMCF the beneficiary.
When LBM announced the construction plans for the new
Todd Cancer Pavilion (TCP), she quickly committed to naming
a room by funding it with a portion of her Charitable
Remainder Trust.
The late “Willie” Burley was a longtime friend of the Memorial
Medical Center Foundation (MMCF). Not only was she a former
breast cancer patient at the MemorialCare Todd Cancer Institute
at Long Beach Memorial (LBM), but she was also a Philanthropic
Friend. And, a thoroughly involved one at that.
The room Willie chose to name is designed as a boutique
shop for cancer patients. This boutique will provide products
particularly for breast cancer patients and be a part of the
integrated cancer medicine program. The program creates
a place where cancer patients can not only see their
physician, but can find other professional and support services
such as acupuncture, massage therapy, a rehabilitation gym,
a cooking demonstration kitchen, psychosocial services, and
of course, the boutique.
Willie made several outright gifts over the years, but she also
gave her time as a mentor in the breast cancer mentoring
program. Randal Snyder, manager of Women Guiding Women
Cancer Support and Education, reflected, “Willie was truly
larger than life and she was always there for others as a
vibrant force of nature.” In addition, Willie would lace up her
walking shoes and show her support at the annual Team
Spirit Breast and Ovarian Cancer 10K Walk.
Willie left very specific instructions for the purpose of her
final gift. Since her passing, the remaining 60 percent of her
Trust has become an endowment at MMCF – creating the
legacy of Wilma “Willie” Burley.
“Willie was truly larger than life and she was always there for others
as a vibrant force of nature.”
Randal Snyder, manager of Women Guiding Women Cancer Support and Education
When considering the sale of her real estate holdings, Willie
called Jim Normandin, MMCF president, to discuss her
concerns and explore viable charitable options. To minimize
the high financial gains tax that would be incurred from an
outright sale, they decided to create a Charitable Remainder
12 Annual Report 2011-2012
If you are interested in following in Willie’s footsteps and
becoming an involved investor in your community while
creating your own legacy, contact Jim Normandin at
562.933.1667 or [email protected].
by Nhadira B. Johnson
You or someone very close to you has just been diagnosed with cancer.
Fear has taken over and you or your loved one does not know where
to turn. Look no further, the new Todd Cancer Pavilion (TCP) at Long
Beach Memorial (LBM), is being built to provide a place of healing.
The much-anticipated grand opening of the new TCP will take place in June 2013, and will provide
an array of programs for those newly diagnosed, as well as for long-term survivors. It will be a healing
oasis, blending the world’s most advanced technology and therapies for cancer care in an
environment that is convenient, calming and inviting – where the emotional and spiritual
needs of patients and their families will be addressed. An integrated cancer medicine program
will also include yoga, exercise, massage, acupuncture and educational programs.
Physicians, nurses and other specialists representing all areas of cancer medicine will work side by side
in an environment that promotes survivorship, communication and collaboration with access to the
best technology, including digital mammography, TomoTherapy and hyperthermia equipment.
Courtesy of c a Architects
“We are on time and on budget, and we are all excited to offer the comprehensive cancer
services so desperately needed. Many services are funded by the philanthropic contributions of
our supporters and are an integral part of making the new pavilion successful,” says Cathy Kopy,
executive director of the Todd Cancer Institute (TCI).
Cancer affects our society in devastating ways and is the second leading cause of mortality in
the U.S. In an effort to combat the disease, the TCI will always pursue clinical research opportunities
and offer the latest patient programs.
Contact the Memorial Medical Center Foundation today at 562.933.4483
or [email protected] to see how you can help.
The image in the center is an architectural rendering of the Todd Cancer Pavilion.
The construction images were taken in September 2012.
Annual Report 2011-2012 13
Providing a Comfort Zone for Families
by Nhadira B. Johnson and Carol A. Beckerman
Imagine if your child was in the Pediatric
Intensive Care Unit (PICU) with a
life-threatening illness. Each and every
second is critically important, making
it impossible to leave the hospital.
But everyone needs to rest. For many
families in this situation, one of the
Family Overnight Rooms, supported by
the Ronald McDonald House Charities
of Southern California (RMHCSC), is the
“comfort zone” at Miller Children’s
Hospital Long Beach (MCHLB).
Parents of children in the PICU or the Neonatal
Intensive Care Unit (NICU) can now take advantage
of newly renovated sleep rooms to catch a nap
or take a shower – all within mere steps of their
hospitalized child – thanks to a $30,000 grant from
the RMHCSC.
“We have a strong appreciation for the partnership
that Miller Children’s has with us. We wanted to
support them in the same way they have supported
us,” said Ronald J. Piazza, RMHCSC Board chair.
Executive Director of the Long Beach Ronald McDonald
House Cheri Bazley added, “We recognize that there
are families who do not feel comfortable leaving their
14 Annual Report 2011-2012
critically ill children alone in the hospital, so we are
pleased to provide funding to Miller Children’s to
renovate the in-house family rooms.”
The grant will fund a complete remodel from head
to toe, including new furniture, carpet, televisions,
and even new paint. The grant has been allocated
to remodel one room in the NICU and three rooms
in the PICU. Thanks to RMHCSC’s gift, these families
will continue to receive “that extra measure of care.”
“When your child is critically ill, the last thing you
want to do is go home. You want to be nearby.
These newly remodeled rooms will provide that
warm and comforting place that the families need,”
said Joyce Volsch, vice president of Patient Care
Services. The family rooms help parents stay in
close communication with their child’s medical
team, improving the overall experience, not just for
the family, but for the Miller Children’s team as well.
“We are so thankful for RMHCSC’s generous donation
to refurbish our family overnight rooms. They help
our families feel as comfortable as possible during
the most stressful and challenging times of their
lives,” said Brooke Johnson, RN, BSN, CCRN, PICU
clinical operations manager.
Finding comfort away from home never looked
so good at Miller Children’s Hospital Long Beach,
thanks to RMHCSC – making a difference, one family
at a time.
caregiver touch
One can be highly trained with all the health care experience in the world, but having the right touch
is key to providing the best care.
Annual Report 2011-2012 15
In the Huddle
by Donna Queza
It’s 9 a.m. An elderly patient eats breakfast in her
room. She doesn’t realize it, but a few doors down,
the bruises on her arms are raising questions.
In a classroom on the fifth floor, a team of experts meets to discuss patient
care. This patient’s case is next. Each person in the room has a possible
explanation for the bruising. Taken individually, the theories offer no solution.
But, when combined, they all contribute to a bigger picture.
A bedside nurse raises the concern of abuse, a logical conclusion given the
circumstances. At that point, a social worker chimes in. She’s met with the
children – the patient’s primary caregivers – and abuse seems highly unlikely.
Judy Fix, RN, chief nursing officer (right) was instrumental in the creation of the daily Huddle. She is on the third floor with
Jonathan Salcedo, MD, and Evy Gomez, RN.
A typical morning Huddle. The daily gathering of nurses, therapists, social workers and others to discuss and improve patient care.
The physical therapist has another suggestion. Given the placement of the
bruising on the patient’s arms and shoulders, it could be an issue of improper
mobilization. No matter how well intentioned the children, if they have not
been properly trained to move the patient, it can be a needlessly painful
process. Finally, the physicians weigh in. A blood disorder could also be
the cause of the bruising. Based on the patient’s electronic medical record –
accessible from the team’s laptops – she hasn’t yet been tested.
Within the span of a few minutes, a physical therapy session with the patient
and her family is scheduled, diagnostic studies are recommended to the
patient’s physician, and follow-up with the social worker is deemed appropriate.
The tasks are written up, and the nurse is sent back to her patient with
clear goals to move from diagnosis to treatment and eventual release.
The team, also including administrators, pharmacists and respiratory care
specialists, continues the morning like this from floor to floor in the tower
of Long Beach Memorial (LBM).
The discussions might take place behind closed doors, but their impact
on patient care, length of hospital stay and caretaker efficiency is obvious
16 Annual Report 2011-2012
Gathered around the table for the Daily Huddle to discuss patient care are Jeanette Yefsky, RN; Linda Hoff, RN; Howard Worcester, MD; S. Gainer Pillsbury, MD; Kelly Hayashi, PharmD; Bonnie Lewis, LCSW; Vilma Sta. Romana, RN, and Tammy Nguyen, RN.
to all. “It’s about the right person giving the right care at the right time,”
said Linda Hoff, RN, vice president, Medical/Surgical Nursing.
The Dawn of Daily Huddles
Efficiency is key when running a medical center as large as LBM. When in early 2011,
it was discovered that the length of patient stays was steadily increasing the
administration decided to institute a program to reduce bottlenecks, and get teams
working more efficiently and appropriately. “I believe that care used to happen
in a parallel process,” said Judy Fix, RN, chief nursing officer. “But, when we bring
everyone together, we ensure there is a plan of action for the patient. Now the
[separate medical] disciplines are clear on the plan and how to move the patients’
care forward,” she said. It was from this concept that the Daily Huddles were derived.
“I’ve practiced at Long Beach Memorial for 32 years and, until now, I never realized
the complexity of moving a patient through the hospital,” said Howard “Les”
Worcester, MD, medical director, Resource Management. “Now, this is the only
way that makes sense to manage patients. Medicine has become so complex,
and we’re able to learn something from each other every day.”
Dr. Worcester said that the stars of each Huddle are the nurses who present to the
group. They work on the front lines of patient care and often serve as the liaisons
among the various members of the care team. “I might see a patient for 30 minutes,
but nurses are with them 24 hours a day,” he said. “They have insights into the
medical needs, family dynamics and patient personalities, as well as physician
and specialist recommendations. They provide invaluable information to the
group as a conduit for effective multidisciplinary care.”
Nurses have found that they get much of what they need from the meetings
as well. For instance, scheduling issues that could take days to rectify in the past are
expedited, thanks to dialogue between the primary caregivers and key decision
makers. Marcy Mills, RN, said, “It’s made a big difference to the nursing staff and
the patients. It’s given us all a better idea of what needs to be done and when.”
Marcy recalled a patient who recently came in with mental health issues.
“Medically, he really didn’t need us any longer,” she said. Collaborating with the
pharmacists and social workers in the Huddle, the team was able to come up
with appropriate next steps for the patient’s treatment outside of the hospital.
“Having those resources in one room made a big difference.”
The Silent Collaborator
Often, patient care extends far beyond diagnosis and treatment of symptoms.
It’s during these difficult times that the Huddle team really shines. And, they
couldn’t do it without their silent collaborator – the hospital’s electronic medical
records system, Epic. With a few keystrokes, the Huddle can access important
medical history, as well as notes from the patient’s care team. Goals can be added
to the chart just as easily. “Electronic medical records mean we don’t have to
guess,” said Linda. “We have real-time information to guide us.”
As technology becomes a more important part of the hospital experience, the
human factor of care remains supreme. “We’re looking at different ways to embed
this concept into the everyday process and move Huddles to the bedside. We want
this level of collaborative care for every patient,” said Judy.
Annual Report 2011-2012 17
From left: Mary Chinchilla, RN; Cuddler Rosemary English; Kate Daeley, RN.
18 Annual Report 2011-2012
Cuddler Jan Waestman
Mariah Gaither
Cuddler Burrell Ross
A Cuddler’s Magic
by Donna Queza
“There’s magic here,” said Kate Daeley, RN.
“I like cuddling babies that you know no one else is here to hold,” she said.
And she’s right. Every day in the Miller Children’s Hospital Long Beach (MCHLB)
Neonatal Intensive Care Unit (NICU), patients and their families experience a special
kind of magic. But the wizards in this Unit don’t wave wands or recite spells.
Their magic comes from the heart – love and protection for the newborns who
need it most.
Burrell and Marlene moved to Long Beach from Albuquerque three years ago to be
closer to their daughter and two grandchildren. Burrell was an experienced Cuddler,
having volunteered in the University Hospital NICU for a decade before his move.
When they relocated, Burrell and Marlene wanted to get involved with MCHLB,
especially since their daughter is a proud member of the MemorialCare team
and their grandchildren were born at the hospital.
Kate and fellow NICU nurse Mary Chinchilla, RN, recognized they couldn’t perform all
the magic on their own. Their dedicated team worked tirelessly, but they needed
help. Although well-intentioned volunteers had worked in the Unit before, they
just didn’t have the expertise to handle the needs of the NICU. Well-trained volunteers
could fill a void in the department – cuddling neonates while nurses attended to
medical care – but the nurses couldn’t trust just anyone with their precious patients.
Mary explained, “NICU nurses are like mama lions. They’re super-protective.” The
nurses knew it would be difficult, but necessary, to train a team to take on the job.
The Cuddlers Program was born.
What it Takes to be a Cuddler
In their pursuit of the best and brightest in cuddling, Kate and Mary set up a rigorous
training process for volunteers, including an in-person interview, a background
check, a class on what to expect, and a one-on-one orientation with a nurse.
Rosemary English, a volunteer who also works with children at her church, found the
ongoing education insightful. “We have sessions with the occupational therapist
who shows us even more ways to hold and soothe the babies.” Rosemary said
she’s proud to add “professional Cuddler” to her resume.
Burrell Ross, retired educator, grandfather and Cuddler added, “This is not a playgames-with-kids program. It’s sitting down, talking, reading and singing to them.”
Research suggests that holding, rocking and cuddling newborns is as important
to their development as proper nutrition. Volunteers must be able to sit for as many
as three hours at a time holding an infant. Burrell’s wife, Marlene, is also a volunteer.
Cuddlers are asked to volunteer at least four hours a week and are required to make
a six-month commitment to the program. Rules like these have been instituted
through trial and error. In the seven years since the program launched, Kate and
Mary have learned a lot about what makes the perfect Cuddler candidate.
A Commitment to Service
Unlike some of the more social volunteer opportunities offered throughout the
hospital, the Cuddler Program is a very intimate experience, forging a one-on-one
bond between volunteer and child. This commitment to service is exactly what
attracted Nikki Conkings to the program. Thirty-two years ago, Nikki’s son was
born at MCHLB. Due to an esophageal disorder, he was in the NICU for three
weeks after his birth. “There are only so many ways to say ‘thank you’. And this is
much better than a 2-pound box of candy,” she said of her work.
The dedicated team of more than 40 volunteers plays an important role in both
the lives of the children they hold and the families they touch. For a variety of
reasons, it’s often impossible for parents to be with their children all the time
they’re in the NICU. The Cuddlers Program ensures that no child will go without
the soft touch and soothing voice of someone who cares.
And this fact hasn’t gone unnoticed by the Unit’s team of nurses. These still protective
“mama lions” have allowed this group of special volunteers into their pride. Kate
and Mary’s dedication in training this skilled group has allowed fellow nurses to
focus their attention on patient care.
There is a waiting list of more than 180 volunteers wanting to join the program. If you’re interested in helping the NICU, donations of board books for volunteers to read to the children are always welcome. You can also donate Pampers points stickers from
packages of Pampers diapers. For more information, please contact Mary Chinchilla at [email protected].
Annual Report 2011-2012 19
high tech touch
Technology employed in health care can cost millions of dollars or, like this iPad, just a few hundred.
The impact can be equally effective in improving patient care.
20 Annual Report 2011-2012
Enhancing Patient Care with the Right Equipment
by Nhadira B. Johnson
Memorial Medical Center Foundation’s mission is to provide “that extra measure of care” for patients served at
Long Beach Memorial (LBM) and Miller Children’s Hospital Long Beach (MCHLB). Ensuring access to the best medical
equipment is part of that mission.
Here are some highlights of the clinical equipment
the Foundation funded during fiscal year 2011-2012.
• Bassinets
• Cardiac rehabilitation equipment
• Cribs
• Electron density phantom
• Hematology cell counter system
• 3-D cardiac ultrasound system
• Hyperbaric chamber
• Nutrition warmer
• Sleeper chairs
• Special beds
• Functional electrical stimulation leg
and arm bicycle
• Telemetry monitoring system
• Vein finder equipment
• Wall-mounted blood pressure monitors
Functional Electrical Stimulation (FES)
Leg and Arm Bicycle
The Outpatient Neurologic Rehabilitation Clinic is where
Juan Flores exercises on the new FES leg and arm
bicycle. Juan suffers from Guillain-Barre syndrome
and after using the machine only twice, he now feels
sensation in his legs all the way down to his ankles.
He can already walk 18 feet with minimal assistance,
making phenomenal progress in such a short time.
“There are very few places patients can go to use
the functional electrical stimulation bicycle. Now we
are one of those places. We are so thankful to the
Foundation for the equipment,” said Juan’s physical
therapist, Betsaida Cruz, DPT.
Special Beds
The Pediatric Intensive Care Unit (PICU) at MCHLB
is providing more comfort to patients with their
new beds funded by the Foundation. The beds have
built-in scales, making it easier for the medical team
to weigh patients on a daily basis without having to
transfer them. “Many of our patients are in critical
condition and it is very dangerous to transport them
from their bed to a scale. The new beds make it safer
and more convenient,” said Bronwyn Stackleather, RN,
assistant manager of the PICU. The beds also have
Tempur-Pedic mattresses that prevent skin breakdown,
providing extra gentle support patients need.
Telemetry Monitoring System
The Pulmonary Rehabilitation Clinic at LBM will soon
receive a new telemetry monitoring system. The system
is one of the most innovative models in rehabilitation
today, seamlessly managing all aspects of cardiopulmonary
restoration. “The system allows up to eight patients to use
it at a time. The medical team will be able to monitor each
person without devoting a lot of time recording data into
the system, increasing efficiency. We are so fortunate to
have it as part of our service,” said Lisa Smith, PT,
pulmonary and lymphedema clinical supervisor.
Right: Betsaida Cruz, DPT, helps Juan Flores on the FES bicycle. Below is one of the
new PICU beds.
Annual Report 2011-2012 21
Ensnared in a Solitaire
by Donna Queza
When Carol Schoenbachler’s mother suffered a
stroke 25 years ago, doctors were able to save her.
What they were not able to do was prevent the
interruption in blood flow to her brain from causing
permanent damage. The “brain attack” made it
difficult for Carol’s mother to speak and swallow,
and she spent the remaining 10 years of her life
getting around in a wheelchair.
A Change of Heart
Carol was so affected by her mother’s stroke and its debilitating aftermath
that she questioned whether she would want surgeons to try to save
her if she ever suffered one.
Carol, who had a stroke in March, isn’t asking that question anymore.
Thanks to a cutting-edge imaging system that gave doctors at Long
Beach Memorial (LBM) a detailed look inside her brain, as well as a
new tool that removes clots from clogged brain arteries, Carol has
become a vocal advocate of stroke awareness and prevention, and
a huge fan of the latest technology in stroke treatment. “I don’t want
people who’ve had strokes to give up hope,” said Carol, 59, of Cypress.
“There are options out there.”
A “Game Changer”
At about 9:45 p.m. on March 22, 2012, Carol was settling in for bed
after a day at work as a utility company account manager when she
felt her left arm go numb and weaken. As she brushed her teeth, she
became dizzy. When her left leg gave out, she fell to the floor. She
called out her visiting nephew’s name. Though her words came out
garbled, he heard the commotion and called 911.
Carol Schoenbachler has no problem keeping up with her basset hound, Chloe, since her stroke last March.
22 Annual Report 2011-2012
Carol didn’t realize it in the hours after her stroke, but she
became the fortunate recipient of the latest advancements
in the assessment and treatment of strokes – the fourth leading
cause of death in the U.S. but the leading cause of disabilities.
She was assessed immediately by the stroke team, who
determined that Carol was, in fact, having an acute stroke.
An acute ischemic stroke occurs when an artery to the brain is
blocked by a clot. Carol was taken to LBM’s recently installed
320-slice CT imaging system, which captured 3-D images
of her brain, the blood vessels that pump blood into it, and
how much of her brain tissue was permanently damaged or
in danger of being damaged.
Interventional neuroradiologist Reza Jahan, MD, who practices
at LBM and is part of the Division of Interventional Neuroradiology
at UCLA, eagerly turned to a new device called the Solitaire
to remove the blood clot – an emergency intervention that
is critical in the first few hours after a stroke.
Dr. Jahan was the neurointerventional principal investigator
in pre-clinical studies and the lead neurointerventionalist
in the national clinical trial that led to the Solitaire gaining
approval by the FDA in March 2012.
“It really is a game changer,” Dr. Jahan said. The Solitaire, originally
designed as a stenting device to treat brain aneurysms, looks
like a long wire inserted into an artery in the groin and threaded
up to the affected artery in the brain. When it reaches the blood
clot, advancing the device further allows the tip to expand
into a tiny stent-like metal cage that pushes the clot against
the wall of the artery, ensnaring it in the cage. When the
wire is removed, the clot is pulled out with it.
Unlike its predecessor, a corkscrew-like device called the
Merci Retriever, the Solitaire allows for immediate restoration
of blood flow to the brain. Dr. Jahan said the Solitaire is
also easier to use and more effective than the Merci.
Carol, who was put in so-called “twilight sleep” – or conscious
sedation – rather than general anesthesia, recalls being able
to raise her left arm almost immediately after the clot was
removed. “I’m so grateful I was taken to Long Beach
Memorial,” said Carol, who returned to work full-time in
mid-September. “I honestly think that’s what saved my life.”
Carol still has some coordination issues but has resumed her
normal activities, including a favorite: walking her 6-year-old
basset hound, Chloe. She is also eager to spread the message
that suffering a stroke isn’t a reason to give up hope.
“I feel I’ve really progressed,” she said. “I feel that I have my
life back.”
The Certified Stroke Program
at Long Beach Memorial
The MemorialCare Stroke Center at Long Beach Memorial is a
dedicated Stroke Receiving Center for Los Angeles County,
with a stroke team available around the clock and the latest
in advanced treatment options. Since 2008, the program has
received hard-earned certification as a Primary Stroke Center
by The Joint Commission, according to program director
Angie West, RN, MSN, CCRN, CNRN.
Safety and quality of care are constantly being assessed, Angie
affirmed, and specialists in the program regularly fan out into
the community to talk about stroke prevention and education.
Educational efforts and screenings are supported through
funding from the Roxanna Todd Hodges Foundation.
As part of its Certified Stroke Program, LBM has also joined
the American Stroke Association’s “Get with the Guidelines
–stroke” program to provide the most current and effective
procedures to improve the overall quality of care for first-time
stroke patients and treatments for those with a history of stroke.
Interventional radiologist Reza Jahan, MD, used the new
Solitaire device (detail, above) to restore the blood flow
to Carol Schoenbachler’s brain.
Annual Report 2011-2012 23
Touched by the Technology
in Her Hands
by Carol A. Beckerman
Christiana Gilliland had just turned
21 when she was diagnosed with
neuroendocrine cancer, a rare
disease. The treatment provided
by local physicians did nothing
to stop the disease’s progress.
So she and her mother, Barbara
Ashe, traveled 6,000 miles from
their home in Guam to find hope
at Miller Children’s Hospital Long
Beach (MCHLB).
It is hard enough to endure chemotherapy
infusions. But to be so far from home, lying
in a hospital bed day after day for weeks on
end, is almost unbearable. Christiana missed the
rest of her family and all her friends. The cost of
keeping in touch by phone, either by the land
line in her room or by cell phone, is costly. “Not
only has it been a long journey, but I feel very
isolated,” said Christiana.
Touching Others
A little more than two years ago, a new fundraising
group called the Young Professionals Association
(YPA) was formed. In its very first year, YPA raised
$37,000 to purchase rocking chairs for the
Pediatric Emergency Room. But this past fiscal
year, when the group looked at the approved
“wish list” from departments at Miller Children’s,
they decided unanimously to raise money to
purchase 29 iPads, 10 of which went to the
Pediatric Hematology/Oncology Unit at MCHLB.
Steve Jobs of Apple, the company that makes
the iPad, once said, “These technologies can make
life easier, can let us touch people we might not
otherwise. You may have a child with a birth defect
and be able to get in touch with other parents
and support groups, get medical information,
the latest experimental drugs. These things can
profoundly influence life.” For Christiana, having
the iPad available profoundly influenced hers.
She checked out an iPad from a Child Life Specialist
each and every morning. By downloading the
free Skype app and setting up an account to
contact her family in Guam, she was not only
able to talk to them, but she could see them as
well. With her sister in South Carolina, Christiana
used Facetime, Apple’s application that lets
iPhone and iPad users easily communicate
through embedded web cameras.
Exploring all the Possibilities
For Child Life Specialist Araceli Angulo, the iPad
not only makes her job easier, but she sees many
Patient Christina Gilliland and Child Life Specialist Rose Mills
speak with Barbara Ashe, Christina’s mother, via the iPad using
the Facetime feature.
24 Annual Report 2011-2012
times each day how it helps children cope with their stay in
the hospital. “When I meet a new patient, I usually say, ‘Do you
have an iPad or an iPod?’ Then I show them the one I
have and we start comparing the apps on ours with
what they might have at home. This gets their attention.”
And gets their mind off their illness and surroundings.
not only help as conversation starters, but also serve
to distract kids when IVs are being started, for instance.
And, in the same way Christiana used the iPad to Skype,
she recalls a time when an older sibling couldn’t make it
to a psychosocial team meeting and the iPad was used
as a communication device so everyone could participate.
The current popular game for those 9 years of age and
younger is “Fruit Ninja.” Araceli pointed out, “Even the toddlers
use it.” The general favorite for older kids is “Angry Birds.”
But Araceli just learned from a patient that the up-andcoming game is “Angry Birds in Space,” so she just
downloaded it.
Kayleigh Scott is 15 years old and has been in treatment
for five years for synovial sarcoma. That is a lot of hours in a
hospital bed. She not only likes the new Pediatric Hematology/
Oncology Unit and the fact that she can have as many
visitors as she wants, but she’s also ecstatic that iPads are
now available. What’s her favorite game?
The iPad is a communication device, an icebreaker, drawing
shy, scared young children into dialogue. And of course,
everyone loves the games. But with more than 200,000
apps available for the iPad alone, the possibilities are endless.
“Where’s My Water?”She quickly replied. “There is a secret game
hidden in the app. Having this makes it really fun to be
here, because you have this cool stuff to do.” How many
kids say that about being in the hospital?
Child Life Specialist Rose Mills uses it to teach about
upcoming procedures and surgery. She shares photos
of the actual rooms and equipment, so that children
recognize their surroundings when they arrive in the
special procedure, radiology or operating rooms, and
don’t feel quite so scared. Rose points out that the games
For Kayleigh, it is about passing the time. For the Child Life
staff, it is about comforting, entertaining and even educating
the children during their time as patients. For Christiana, it is
about staying in touch with her loved ones. “It makes home
so much closer,” said Christiana. “It is literally in my hands.”
Young Professionals Association
Kayleigh Scott enjoys the games on the iPad. Child Life Specialist Araceli Angulo
works with patients to make sure the iPad is loaded with the latest applications.
Giving Back in a Meaningful Way
Scott Jones, one of the founding members of the YPA, recalled, “In our first year as an organization, one of the doctors from Miller Children’s came to speak to us.
He made it clear how important community support was to the hospital. Our members want to help, but we are busy people – raising young children and working – so we
do what we can by raising money to support this worthy cause.” During a recent visit to the Pediatric Emergency Room with one of his children, Scott witnessed
firsthand how the iPads are used. “I could see for myself how they helped the children to cope.”
The YPA has set its fundraising goal for this year at $55,000. The specific items to be purchased are still pending approval, but will no doubt leave a lasting impact
on the young patients at Miller Children’s.
Annual Report 2011-2012 25
therapeutic touch
Using hands alone, or with assistance from specialized equipment, therapy designed
for individualized care provides the touch patients need to enhance their healing.
26 Annual Report 2011-2012
Never, Say Never
by Carol A. Beckerman
“Grandpa you’re my hero,” said Zoe as she watched her grandfather,
Richard Willeford, demonstrate that he could not only stand, but
once again walk.
A retired firefighter, Richard was in his sixth
month of intensive therapy at the Transitional
Rehabilitation Services (TRS) of Long Beach
Memorial’s Ortho/Neuro/Rehab Institute.
Richard’s journey to this point was fraught
with ups and downs. After suffering several
injuries on the job, he underwent a spinal
fusion in 2007.
Then in June 2011, Richard found himself
paralyzed from the belly button down.
After surgery to stabilize spinal fractures, he
was introduced to Ann Vasile, MD, co-medical
director of Acute Rehabilitation. Dr. Vasile
recalled, “I was called in to consult and ‘do
my thing,’ which included an examination,
education and providing a treatment plan.”
Patients usually ask if they will walk again
and Dr. Vasile’s response is always the same,
“Never, say never.”
This philosophy is echoed throughout the
rooms and hallways of TRS.
The Long, Hard Road
For the first month after he learned he was
paralyzed, Richard spent time receiving acute
rehab care in the hospital. In mid-July after
his discharge, Richard began his journey at
TRS. At the start, he was only able to move
his big toes, but before the end of the year
he was demonstrating to Zoe and the rest
of his family that, with the help of his walker,
he could take a few steps.
Diana Owrey, PT, did physical therapy with
Richard. Initially they focused on maintaining
his muscle tone and keeping him stretched
out. Then, as he regained some sensation
in his legs, they moved to building back his
strength and balance.
Richard Willeford is in good hands. Above, he works with occupational therapist
Gera-Lyne Delfin-Hagerstrand, OTR, and physical therapist Diana Owrey, PT, at
Transitional Rehabilitation Services.
Annual Report 2011-2012 27
Never, Say Never con’t.
With mobility as a goal, Richard recalled the long, hard road to
standing up and finally walking. “In the beginning you’re in a slinglike contraption over the treadmill to get your legs moving. It
takes three of them to get you up, then learn how to move again.
Then when you progress to a walker, they are right there behind you.”
Courage, Hard Work and
the Therapeutic Touch
by Alex Kecskes
As with Dr. Vasile’s mantra, Richard repeated what he heard so
often in the gym when things got tough: “Suck it up, Buttercup.”
Asking whether or not that could be reproduced in print, Diana
assured him, “You bet!”
When she was just 6 months old, Hannah Swank was
diagnosed with a rare brain disorder called Sturge-Weber
syndrome.
Becoming Independent Again
“We didn’t know what she had when she was born,” said Hannah’s mother, Sarah.
“Hannah started having seizures, which we were able to control with medication,
right up until she was 2 years old.”
Other disciplines are represented on Richard’s therapy team.
Gera-Lyne Delfin-Hagerstrand, OTR, was one of them. An occupational
therapist, Gera-Lyne’s job was to assist Richard with “activities of
daily living.” She worked with him to regain his ability to take care
of himself: eating, toileting, cooking (Richard was a firehouse cook),
laundry, etc., which helped Richard regain his independence. “One
of Richard’s biggest challenges was to put his shoes on by himself,”
she recalled.
Richard really appreciated that the entire rehab team focused on
problem solving. “You just can’t do things the same way, so they
teach you how to figure it out,” he said.
His wife, Diane, appreciated the community-based therapy. “Being
three blocks from the beach, the patients would be wheeled down
there to spend time outside in the neighborhood.”
And the future? According to Dr. Vasile, “I think Richard still has
potential to improve the quality, velocity and endurance of his
gait. And he can also improve his balance.”
Richard must also feel confident about his own future. He and
Diane are planning a 28-day cruise to Hawaii, Samoa and Tahiti.
From paralyzed to sailing the open seas, Zoe was right – he is a hero.
28 Annual Report 2011-2012
Panic set in as the seizures returned. “We couldn’t stop them,” recalled Sarah. “We
rushed her to Miller Children’s Hospital Long Beach (MCHLB) where she stayed in
the Pediatric Intensive Care Unit for two weeks.”
How to Survive with Only Half a Brain
After careful evaluation, Hannah was transferred to UCLA, where she underwent
a hemispherectomy, a surgical procedure to basically disconnect the right side of
her brain from the left. Hannah had to survive with only half a brain – the left side.
“Before the surgery, Hannah was walking and talking a bit, but after the surgery,
it was like having an infant at home. She had to learn to eat, talk and walk all over
again – even how to sit up and roll over.”
Aggressive Triple Therapies – Speech, Physical and Occupational
Between the ages of 2 and 3 years, Hannah began receiving speech, physical and
occupational therapy (OT) at MCHLB. Her care was administered under the guidance
of Amy Cassedy, MD. “Dr. Cassedy supervised Hannah’s therapies every step of the
way,” said Sarah. “She regularly met with her team to monitor Hannah’s progress,
making adjustments as needed. She also helped us when we needed prescriptions
or letters written to the school.”
Hannah continues to receive all three therapies
at Miller Children’s. “Initially, we saw Hannah
about three times per week for each therapy,”
said Dr. Cassedy. Once Hannah started school,
she also received speech therapy every week in
a group setting. Hannah eventually doubled up
on occupational therapy – once a week at the
hospital and once a week at school. The therapies
produced results, turning a once helpless girl
into a physically able, growing young child. “I’ve
been following Hannah for several years now,”
said Dr. Cassedy. “She’s exceeding many of her
teachers’ expectations and continues to surprise us.”
All therapists at Miller Children’s specialize in
pediatric therapy. “Children have different therapy
needs than adults,” said Dr. Cassedy. “In Hannah’s
case, although she had such a large portion of the
brain removed, her young age allowed her to
establish new neuronal pathways to help re-learn
some information. In older patients, these pathways
are more established and not as easy to re-learn.
Miller Children’s has state-of-the art facilities,
and our therapists receive continuing education
to keep their skills updated and to utilize new
treatment modalities.”
Happy Birthday, Hannah
Hannah recently celebrated her 8th birthday.
“She is doing fantastic and has undergone a
drastic improvement,” said her mother. “She is now
into karate and ballet (she was in a performance
of “The Nutcracker”). She even learned to swim
last summer and she loves it. She also plays soccer,
baseball and she just got out of the basketball
league,” exclaimed a proud mom. Some of these
activities are with other special needs kids.
Hannah is in a full inclusion classroom so she is
with other children all day. She continues to get
special help with a one-on-one aide, and assistance
with reading and writing.
Hannah was diagnosed at 6
months with Sturge-Weber
syndrome, a malformation of
the veins surrounding the right
side of the brain. She shows
how courage and the right
therapies can overcome virtually
impossible odds.
Hannah’s current speech therapist, Ria Wilson, ST,
has been working closely with Hannah, her parents
and her school’s speech therapist. “In some areas,
she is at her grade and age level; in others, not quite,”
said Wilson. “We’re working to develop her narrative
speaking skills and her social skills.”
“You can’t stop her,” said Sarah. “She can talk and
get her point across, but she needs to work on her
articulation.” When it comes to collaboration with
parents and school, Ria regards the MCHLB outpatient
facilities as truly outstanding. “In some school districts
you can go from September to June and not see
your child’s speech therapist. At the MCHLB outpatient
services on Termino Ave., next to Community Hospital
Long Beach, parents can see their child’s speech
therapist once a week.”
A Team Committed to Results
Dr. Cassedy will continue to follow Hannah. The determined
8-year-old still has a long road ahead of her, especially
from an OT perspective. “She’ll have to learn to live in a
two-handed world,” said Dr. Cassedy. “OT will continue
to be an important therapy modality. Hannah’s left
side – especially her arm and leg – is weaker. Her leg is
recovering a bit faster than her arm in terms of strength
and coordination. Our OT team is working to improve
her upper extremity strength, coordination and fine
motor skills.”
Sarah Swank can’t say enough about Miller Children’s.
“We love the service we’ve been getting from
Dr. Cassedy and her team,” said Sarah. “We truly enjoy
working with them. Whenever we need something, they’re
always there to help, be it letters to her school, or
new ideas for working with Hannah. They’re great.”
Hannah loves to play team sports, especially soccer.
She’ll even take on younger brother, Weston.
Annual Report 2011-2012 29
volunteer touch
Sharing the commodity of one’s time is a precious gift. When that time is spent raising funds
to support the care received at Long Beach Memorial and Miller Children’s, it becomes priceless.
30 Annual Report 2011-2012
aux•il•ia•ry
/ôg-zily-rē/ A person or thing providing additional help and support.
by Donna Queza
An auxiliary, by definition, is that helping hand, that
extra measure of care, which makes a hospital, such
as Miller Children’s Hospital Long Beach (MCHLB)
stand above the rest. With the reopening of it’s
new store in the lobby of the MCHLB Pavilion, the
MCHLB Auxiliary – formerly known as the Children’s
Memorial Hospital Auxiliary, during its first 66 years of
dedicated service – felt it was time for a reinvention.
With an updated name and ambitious goals to raise
some serious funds, fiscal year 2011-12 was one of
the Auxiliary’s best years to date.
With so many exciting changes for the group, the
ladies thought it was a good idea to reintroduce a
previous president, Margie Penny as their leader.
Like so many of the hospital’s gracious volunteers,
Margie has a special connection to MCHLB. When
her daughter was 3 years old, she was diagnosed with
bacterial meningitis. “We thought we were going to
lose her,” Margie said. “I made a deal with God that I
would pay it back if she made it.” Her daughter pulled
through and is now grown with two children of her
own. And Margie held up her end of the bargain.
In 2000, Margie joined Linda Dilday, her best friend
since their childhood days in Long Beach, as a
member of the Auxiliary.
This two-time president and continuing volunteer
took on the challenge of making purchase decisions
for both of the Auxiliary’s gift shops. “It’s a new but fun
role for me,” Margie said. And it’s a role the group
takes seriously. Each year, $450,000 in transactions
goes through the stores, with all profits going back
to the hospital. Balloons, cards, flowers and toys –
all designed to make patients smile – also fund
some of the programs that make children well.
In the last year, the gift shops raised $130,000 for
pediatric patients.
The group’s annual fashion show was another big
hit, with luxury auction items and a record-breaking
$50,000 raised to benefit the Pediatric Emergency
Department. To top it off, the group also chipped away
at its $250,000 pledge for a Pediatric Hematology/
Oncology Child Life playroom with a $50,000 contribution.
“caring hearts surround me,” could not be truer.
“It’s such a wonderful bunch of women,” she said.
“They’re all an inspiration.” Linda plans to pick up
where Margie left off, with even more money raised
for the children. Like Margie, Linda’s connection to
MCHLB is all in the family. Her four children were
born at the hospital and her mother-in-law was one
of the Auxiliary’s earliest members. “There’s always
been a need for what we do,” she said.
This year, Linda took over as Auxiliary president.
“It is only fitting, and an honor, that I am able to follow
Margie as president this year,” she said. Linda’s motto,
If you’re interested in joining the ladies of the
MCHLB Auxiliary, please contact Linda Dilday at
714.848.2987.
The women of the newly-renamed MCHLB Auxiliary at this year’s officer’s installation: (from left, standing), Lucille Bayse, Joann Barlow, Jane Nielsen,
Roxie Hause, Jeannette Gilles, Glenda Wycoff, Linda Dilday, Pam Duran, Annette Daniels, Mary McClung, Mary Linn Coleman, Leslie Schlauch, Joyce Garrett;
and kneeling in front are Lisa Maloney and Hazel Hoshiko.
Annual Report 2011-2012 31
Getting Involved and
Raising Money
by Donna Queza
Throughout the hospitals and community, volunteers give of themselves
to ensure the very best for patients at Miller Children’s Hospital Long
Beach and Long Beach Memorial. Fiscal year 2011-12 fundraisers were
on the go – running, walking and reading for the patients.
27th Annual Champions Run for Life
Supporting the Jonathan Jaques Children’s Cancer Center at the 27th Annual Champions Run for Life,
is young Nolan Kuoch.
A record 2,000 people came together in June to celebrate pediatric cancer and hematology
patients at the 27th Annual Champions Run for Life torch run. Every year the Jonathan Jaques
Children’s Cancer Center (JJCCC) sees more than 800 patients, so it’s no surprise that this event
keeps getting bigger and better! One participant, Advisory Board member Michael Barr, who
was a JJCCC patient more than 20 years ago, enjoyed his 10th run. Attendees run in honor of
survivors and those who lost their battles, as well as the young patients who are fighting today.
The event raised $350,000 thanks to community support and generous sponsors Ralphs and
Food 4 Less.
Call Renae Furlow at 562.933.8604 to get involved with JJCCC.
Team Spirit Breast and Ovarian Cancer 10K Walk
People really love getting in the Spirit! The 2011 event welcomed a record 1,200 walkers who helped
raise $305,000 – nearly $100,000 more than the year before. All proceeds from the Walk fund programs
benefiting women treated for breast and ovarian cancers at MemorialCare’s Todd Cancer Institute. In
addition to new faces, the walkers were treated to a brand new location at Alamitos Bay Landing
with a home base designed by Choura Events. Following the event, attendees brunched in style at
McKenna’s on the Bay, Buster’s, and Schooner or Later with healthy snacks provided by Ralphs.
Interested in getting involved with Team Spirit? Call Susie Garrison at 562.933.3500 for more details.
Memorial Women’s Hospital League
The 2011 Team Spirit Breast and Ovarian Cancer 10K Walk inspired 1,200 walkers to participate.
This is a league of extraordinary ladies on a mission to bring literacy to families served at the
MemorialCare Center for Women. Each year, the League delivers more than 3,000 books to new
moms. They also spread education through their monthly Stork Club, an orientation for expectant
mothers who are planning to have their babies at the Center for Women.
If you’d like to work with the Women’s League, please call 562.933.4483.
32 Annual Report 2011-2012
The Bike Fest Tour of Long Beach not only provides an opportunity for exercise and to tour the city, but raised
$225,000 to benefit the Jonathan Jaques Children’s Cancer Center.
Wally Joyner and Friends sponsor a yearly golf tournament in support of Miller Children’s Hospital Long Beach.
The Long Beach Marathon and the Champions Club Spring Classic also supported Miller Children’s Hospital Long Beach.
Around Town – Recap
by Carol A. Beckerman
Making a significant impact at Long Beach Memorial and
Miller Children’s Hospital Long Beach takes dedication, time
and, most importantly, community support. That impact
is made possible every year through the tremendous hard
work and philanthropic spirit of community volunteers.
The following are some of the groups who raised thousands of dollars and donated
countless hours for the benefit of others. Their generous support this past fiscal year has
demonstrated what the power of philanthropy can do to touch the hearts and lives of
those in the community in which we all live.
From left, Jim Normandin, president MMCF, and Gary Feldman, MD, medical director Stramski Children’s Developmental
Center accept a check from Judy McNulty Black, president Steel Magnolias.
Annual Report 2011-2012 33
3-D of tricuspid valve
Modeling of mitral valve leaflets
3-D Circumference measurement
of mitral valve annulus
3-D of aortic valve
34 Annual Report 2011-2012
Businesses Do Make a Difference, A Positive One
by Carol A. Beckerman
These are uncertain economic times. Yet one thing is certain,
the businesses that belong to the Partnerships in Excellence
(PIE) program of the Memorial Medical Center Foundation
remain committed to supporting Long Beach Memorial and
Miller Children’s Hospital Long Beach. They have done so each
and every year since their inception in 2002. In fact, they are
determined to grow their impact.
During fiscal year 2011 – 2012, members of the PIE program gave
$180,000 to help patients and physicians at the MemorialCare
Heart and Vascular Institute (MHVI). Their gift purchased cutting
edge 3-D echocardiography equipment, which uses ultrasound
waves to view the heart in action.
Shaun Setty, MD, MHVI medical director of congenital cardiovascular
surgery, is appreciative. “A 3-D echocardiogram is useful in the
diagnosis of different congenital cardiac anomalies. The echo
capabilities we have are extraordinary and complementary
to our other diagnostic tools. They can help diagnose precise
heart valve abnormalities. With this technology, surgery can be
better planned.”
Knowing that their involvement does make a difference, PIE
members have pledged to raise $210,000 for the 2012 – 2013
fiscal year in support of technology for the MemorialCare
Breast Center in the new Todd Cancer Pavilion.
The Partners invite you to join them in their ongoing quest to
improve health care in our community. Learn more by contacting
April Barnes at 562.933.1655 or [email protected].
Partnerships in Excellence
Applaud them. Support them. Join them.
(Photo, Far left) Demonstrating the 3-D echocardiograph purchased with support from the
Partnerships in Excellence program is Clara Nakata, RDCS. Her willing “patient” is colleague
Anthony Marquez, RDCS. The highly trained staff at the MemorialCare Heart and Vascular
Institute is now able to obtain high resolution 3-D images, which assist with diagnosis,
as well as surgical planning.
The Businesses that Make a Difference
Leadership Level
CABE Toyota
Corridor Recycling/
The Dodson Family
Harris & Ruth Painting
Kelty Co.
Earl B. and Loraine H.
Miller Foundation
P2S Engineering, Inc.
Executive Level
BANCAP
Terry and Bonnie Cairy
City Plumbing
GB Remanufacturing
Hillside Medical Plaza
John M. Philips Oil Field
Equipment
Signal Hill Petroleum
TABC, Inc.
UBS Financial Services, Inc.
Walter’s Wholesale
Senior Level
Brascia Builders
Farmers & Merchants Bank
Friedman’s Appliances
Harbor Diesel and Equipment
INCO
The LBL Group
Progressive Management
Systems
Tangram health+space
Tredway, Lumsdaine & Doyle
Windes & McClaughery
Associate Level
AirFlite
Bret M. Powell Electrical
Contractors
DGC – David G. Carver
Insurance
Everson Spices
Gran Construction
Highland & Associates
Hartley Medical
Holthouse Carlin &
Van Tright/Blake Christian
Image First Healthcare
Laundry Specialists
Long Beach Convention
Center and Visitors Bureau
The Maize Group
Mitchwil Investments, Inc.
Mr. Rooter Plumbing of
Long Beach
Oxford HealthCare
Precision Air Balance Co., Inc.
Service Mailers, Inc.
Wertz & Company
The Westin
Williams & Williams
Homecare, Inc.
Partner Level
ADG Commercial
Airtronix, Inc.
Cambrian Home Care
Choura Events
Coldwell Banker Coastal
Alliance-Louella Hundt
CX&B
Dann Froehlich Design
DPR Construction
Ergonomics Comfort
Design, Inc.
Howard Fletcher III
Hamilton Pacific Commercial
Real Estate
Home Instead Senior Care
Human Designs
Kingdom Partners Solutions
KPRS Construction
Robert and NancyAnn
Latimer
Long Beach Chamber
Med Art
MHP
Miles & Kelley
Nicolai Family Partners
ProCare One
Splick-it!
Total Network Solutions
Annual Report 2011-2012 35
Everlasting Gifts
The Memorial Medical Center Foundation (MMCF) is fortunate to
have 137 endowments and donor advised funds established by
generous Philanthropic Friends and the MMCF Board of Directors.
These funds have a combined value of more than $86 million with
the income supporting clinical research, health care education,
vital construction projects, patient care programs and cutting-edge
medical equipment at Long Beach Memorial (LBM) and Miller
Children’s Hospital Long Beach (MCHLB).
Your personal endowment with MMCF guarantees your everlasting
legacy of giving. Provide support for your area of interest with
gifts of cash, securities or other assets. Learn how you can make
a difference for generations to come by contacting Jim Normandin at
562.933.1667, [email protected] or visit our website
at www.lbmmcf.org for more information.
Miller Children’s patient Brandon White performs for, left, Laurel Terreri, MA, MT-BC, the music therapist
who taught him how to play guitar and Debbie Bickerstaff, who along with her husband, Glen, support
the music therapy program through their donor advised fund.
36 Annual Report 2011-2012
Endowments
and Donor Advised Funds
Children’s Auxiliary
Anonymous
Henry Clock Family
Ellen Antaya
Lillie Cole
Jo Ann Arthur
Lawrence and Frances Copeland
Barbara K. Robinson Fund
Helen Couch
For Breast Cancer Research
Gordon D. Clark
James Craig Sr.
Robert and Nancy Barry
Carolyn R. Cunningham
Irene Baughey
Robert De Fields
Robert and Emiline Beamon
Harold DeGolia, MD
Christian and Naomi Bement
Richard DeGolia, MD
Bickerstaff Donor Advised Fund
Leigh and Rachel Dunn
Bickerstaff Family Foundation
Myrvin Ellestad, MD
Nelda Bird
Joe Eskin
Ray and Isidore Bloomfield
Clelia Fairbairn
Blue Cross
Family Medicine
Eleanor Brawdy
Dr. Jerry and Marilyn Finklestein
Robert Brite
Naomi Fisher
Harry and Frances Buffum
Robert H. Frankenfeld, MD
Wilma Burley
Roger K. Freeman, MD
Marguerite M. and John H. Burns
Eva and Duane George
Mildred Carlton
Dona R. Grindle
Don and Hazel Carner
Hal and Florence Grubbs
Helen Cartana and T.M. Mills
Harry and Myrtle Hachmeister
Mary Cereghino
Halcomb/Agnew Family
Clare Hamman
Robert L. Martin
Francis Reider
Ven-Dee Donor Advised Fund
Joseph Hasner
Edith Martinez
Carol Richards
Ray Vreeland
Helen Hoag Chair
George Marx
Mary Robinson
Cornett Wallace
Eldon and Molly Hickman
Earl B. and Loraine H. Miller
Sol Rodney
Vivian Wariner and
Doris Hines
Everett H. and Phyillis Miller
Edna Salmans
Millard Hines
Herbert and Dorothy Milligan
Samuel Sargeant
R.J. Watts
Helen E. Hoag
Linda Moore
Rudolph C. Schweitzer
Martha Weber
Hubert Houssels
Munzer Family
Patricia R. Simmons
Weingart Foundation
Clinton Hutchinson
Murphy Donor Advised Fund
Gary Smith
Katherine White, MD
Mafalda Digregorio Janswick
James and Dorothy Nagle
Lillian Z. Smith
Raymond A. and Alice E.
Norman Jaques Family
Neonatal Medical Associates
Anne Snow
Betty Jones
NICU Program
Mathilda Karel Spak
Rita J. Wiese
Sarah Kanofsky
Nightingales
Jack F. Stanson
Janet K. Wilson
Milton M. and Sara J. Kaplan
Nursing
Eileen Stolcis
Dorothy Wiltse
Kaplan/Bial/Jalonack
Svend “Ole” Olsen
Thomas and Margaret
Leon and Dorothy Wiltse
Grace Karoly
Parkinson’s and Movement
Strawbridge
Florence Melchior
Whitmore
Jack W. Witherspoon
F. Calvert Strong
Margaret Womack
Harold Parks
Robert and Helen Summy
Eudora Bell Wyatt
Lowell R. Lamb
Daniel and Diana Parr
Wilmier J. Talbert
Gail Zotovich, RN
Alan Lavallee
Pott Family
Howard and Ethel Thorp
Doris Leser
Philip Pryne Family
Malcolm Todd, MD
Levinstein Donor Advised Fund
Bennie C. Reagan
Jacqueline L. Trepp
Long Beach Family Planning
Donna M. Reckseen
Mary Van Camp
Virginia Madsen
James Allan Reep
Gilbert Van Camp Sr.
Victor Maron, MD
Elizabeth Rees
Gary and Marlene Vatcher
John E. Kashiwabara, MD
Disorder
Charles and Frieda Kuhn
“The greatest use of life is to spend it
for something that will outlast it.”
William James
Annual Report 2011-2012 37
Foundation, Corporate and Government Grants
The Memorial Medical Center Foundation receives grants from private foundations, as well as federal, state and
local granting agencies, to improve the quality of life for patients served at Long Beach Memorial and Miller Children’s
Hospital Long Beach (MCHLB).
We thank the people behind the following entities for their support:
The Ahmanson Foundation
Allergan Foundation
Andre Sobel River of Life Foundation
Beckstrand Cancer Foundation
Bickerstaff Family Foundation
BP Corporation North America, Inc.
The California Endowment
Carl E. Wynn Foundation
Cystic Fibrosis Foundation
Dameron Family Foundation
Earl B. and Loraine H. Miller Foundation
Edwards LifeSciences
Freeman E. Fairfield Foundation
First 5 LA
Hyundai Motor America
The Kenneth T. and Eileen L. Norris Foundation
Pediatrix Medical Group, Inc.
Port of Long Beach
Ronald McDonald House Charities
– Southern California
The Roxanna Todd Hodges Foundation
Southern California Edison Foundation
St. Baldrick’s Foundation
Tichenor Support Foundation
Toyota Motor Sales, USA, Inc.
This past year, the Earl B. and
Loraine H. Miller Foundation made
a grant in the amount of $2,760,000
to support several areas of pediatric
care at MCHLB: the position of
a medical director for Pediatric
Hematology/Oncology and in the
same area, the positions of a clinical
research nurse and a certified
research associate, and, as described
on pages 10 and 11, the position of
an educational psychologist for the
Stramski Children’s Developmental
Center at Miller Children’s.
Isaiah and Robert Hatten are just two of the children helped through a Miller Foundation grant supporting the new position of an educational
psychologist at the Stramski Children’s Developmental Center.
38 Annual Report 2011-2012
The Ahmanson Foundation funded a grant of $300,000 to
the MemorialCare Center for Women at MCHLB supporting
the construction of a new Perinatal Special Care Unit. The
Unit gives high-risk mothers with complicated pregnancies
a positive and nurturing environment where physicians and
health care professionals can identify health issues and solve
problems to increase the number of healthy births. Annually,
more than 2,000 high-risk women are admitted to the Unit, with
a high percentage arriving as referrals from small community
clinics and hospitals throughout the Southland.
The Carl E. Wynn Foundation provided a grant of $10,000 to increase
access for pediatric and adolescent cystic fibrosis patients and parents
to receive genetic counseling services. Cystic fibrosis (CF) is an inherited
disease but too often families are blindsided by a diagnosis of CF,
never having prior knowledge of a family history. A genetic counselor
helps newly diagnosed patients and families understand the genetic
etiology of CF and the psychosocial aspects of being diagnosed with
a genetic condition, which is a different conversation for every patient
and family. Many patients and families continue to need genetic
counseling as the disease progresses.
Yolanda (with her daughter, Olivia) Perez was thrilled with the new MemorialCare Center for Women
renovation, supported in part through a grant from The Ahmanson Foundation.
Eliezer Nussbaum, MD, cystic fibrosis (CF) patient Rachel Course and Julia Greenwald, MSW, appreciate the support given
to the CF program by the Wynn Foundation.
Annual Report 2011-2012 39
Jeffrey S. Luther, MD
Myrvin H. Ellestad, MD
Arreatha Mobley
Mike Newton
Heartfelt Honorees
The Munzer Family Award
The Munzer Family Award recognizes a physician
for his or her excellence in teaching and research.
We are proud to recognize Jeffrey S. Luther, MD,
as the 2012 recipient.
Dr. Luther joined Long Beach Memorial (LBM) in 1993
as a full-time faculty member and director of Clinical
Services, and in 1998 he became the associate director
of the Family Medicine Residency Training Program.
Dr. Luther also serves as vice chair of LBM’s Department
of Family Medicine and chair of General Pediatric Care
Line at Miller Children’s Hospital Long Beach. He chose
family medicine for the opportunity to work with
patients and their families, from childhood to
end-of-life issues, and everything in between. When
he is not teaching the next generation of family
physicians or tending to his patients, he enjoys music,
sports (especially soccer), cooking and traveling.
Dr. Luther was singled out by a blue ribbon
committee of his peers for this esteemed honor.
40 Annual Report 2011-2012
2012 Munzer Family Award for
Lifetime Achievement
We are proud to present the first Munzer Family Award
for Lifetime Achievement to Myrvin H. Ellestad, MD.
Dr. Ellestad is recognized for his groundbreaking
work in cardiology. He has devoted 52 years of
service, first in the cardiology program at Seaside
Hospital, and then later at Long Beach Memorial.
His career has been dedicated to improving the
diagnosis and treatment of heart disease, as well as
teaching medical students, residents and fellows.
William S. Cheney, MD, Memorial Award
Established by Mrs. Julia Cheney, this award is given
annually in memory of Long Beach Memorial’s
prominent and well-loved surgeon, Dr. William S.
Cheney. It acknowledges the most outstanding
surgical resident for exceptional skills, medical
leadership, mentoring abilities and a caring patient
attitude. The 2012 award has been presented to
Christopher P. Washington, MD (not shown).
The Murphy Distinguished Service
Volunteer Award
The Murphy Distinguished Service Volunteer Award
was created by the Murphy Family in 1999 and
funded with their philanthropic gift through the
Memorial Medical Center Foundation. This award
recognizes two service volunteers who exemplify
“compassion, commitment and care” at LBM.
The 2012 Recipients:
Arreatha Mobley was nominated by her colleagues
for her kindness and care. Her nomination letter
stated: “As a volunteer for 35 years, Arreatha always
has a smile on her face and has compassion for
everyone – she truly deserves this award.”
Mike Newton was selected by his colleagues for his
dedication and cheerful spirit. His nomination letter
stated: “Mike is an inspiration to us all. He is a wonderful
person and an asset to our volunteer group because
of his positivity and exceptional work.”
Employee Giving 2011 Thank you to all employees that gave back to patients and families.
Cheryl Aardema
Ebere O. Abanobi
Amy Abatay
Naima Abdirahman
Xylona Abella Sutphin
Cristelita Abutan
Lisa Acoba Hernandez
Edgardo Acuña
Holly Adams
Cora Adan
Florestine Adaya
Elaine L. Addison
Dominique Adoumie
MaLina Adriano
Jennifer Agnew
Maria Aguilar
Mary E. Aguilar
Natalia Aguilar
Betty Alailefaleula
Sophia Alamo
Angelica Alarcon
Richard Alarcon
Edwin Alba
Diana O. Alcantar
Helen Alera
Angie Alexander
R. Marlen Alfaro
Emma Alforja
Ginger Alhadeff
Lee I. Alhadeff
Kimberly Alpuerto
Veronica Alquilita
Elizabeth A. Alvarado
Anthony Alvarez
Daysi Alvarez
Elizabeth Alvarez
Lisandra Alvarez
Elda Alvidrez
Laurie R. Amberry
Irene Andaya
Deborah Anderson
Wendy Andreu
Cristanna M. Andrews
Janine M. Andrews, CRT
Robert Andrews
Bret Andro
April J. Ang
Mary Annala
Sue Antisdel
Darunee Anujarerat
Francia Apor
Erasto Aquino
Maria Aquino
Nelia Aquino
Nick Arce
Peter T. Arevalo
Daniel Arko
Jamie Armendariz
Gloria Arnold
Kelly Arnold
Jessica Arreola
Yolly Asanza
Deogracias Asuncion
Marie Atchley
Marcia Atkinson
Debrah Pasamonte Atoigue
Tracy Austin
Lised Avendano
Veronica Avina
Christine Ayster
Raquelyn Babaran
Dorothy Baca
Rodolfo Bacani
Elizabeth Bailey
Lillian Bailey
Rey B. Baldonado
Adrienne S. Baldwin-Myers
Kandice Ballinger
Rosabeth R. Baluyot
Tiffany Banks
Garret Banner
Evelyn Banuelos
Amor R. Baradi
Maria Barajas
Max Barajas
Penne Baray
Mary Jo Barnes
Veronica Barreto
Julie Barriga Chavez
Adrianna Barron
Abril Bartels
Elvera Barycki
Jeycee Basilio
Joyceline Bauer
Anna Baumgartner
Janneth Bautista
Kim Bautista
Lilia Bautista
Sonia Bautista
Sylvia M. Bayla
Roque Isidro Baylon
Vater Beavers
Jessica Becerril
Brett Beck
Diane Beck
Charles Beckwith
Mary E. Beiermann, RN
Christina Bell
Dary K. Bell
Lenora Bell
Cynthia Beltz
Cynthia R. Bennett
Joanna Berna Soriano
Nancy Bernal
Maya Bertrand
Umesh C. Bhargava
Olinda Bias
Sandra Bien
Claudia Billings
Agnes Binuya
Cecilia Birondo
John Bishop
Courlett Bivens
Diane Black
Marica Blagojevic
Cynthia Blount
Helayna Blurton
Trudy Bly, RN
Tessa Bonney
E'erneisa Boone
LeAnne Boskovich
Christopher Boswell
Megan Boudreau-Hogg
Mary Bowen
Christy Bowers
Marylyn Bowlin
Deneen Boyce
Mary Boyd
Ashanti Boyd
Sandra Boyd
Gloria Boza
Les Brainard
Kevin Brewer
Kristy Briones
Monique Brooks
Andrea Broussard
Lisa Brown
Mary Ann Brown
Sue P. Brown
Tracy Brown
Erik Bruckman
Dr. Diane Buchman
Emerita Buenviaje
Sondra Bueoy
Patricia Burch
Cordelia Burke
Chihoko Burnam
Cynthia Burnham-Preedeedilok
Candice Burtman
Nicollette Buth
Randoll Cabudol
Frances Villanueva Caipang
Calixta Cajayon
Liliana M. Calderon
Sherri Callahan
Esther Camacho
Pauline Camacho
Charlene Cameron
Christina Campoz
Jennifer Candelaria
Maria Candelaria Sanchez
Christina Canini
Cicily Cantacessi-Jordan
Brian Capen
Barbara J. Caponero, RN
Bernadette Cara
Judith Carey
Carmen D. Caritativo
Summer Carlo
Maria Carlos
Carole Carlson
Stanley Carlson
Damaris Carmona
Felicia Carr
Leslie V. Carr
Tesha Carr
Carina Carrasco
Crissy Carrasco
Oscar Carrillo
Sister Rita Carroll
Evelin Castillo
Karyna Castillo
Ricardo and Lydia Castor
Malisa Castrejon Roman
Jeanmaire B. Castro
Jezreel Castro
Monica Castro
Shara Castro
Gloria Catabona
Noralyn Cayetano
Leslie Cervantes
Alison Chacona
Juana Chaidez
Benedetta Chan
Patricia Chase
Tran Chau
Poonam Chaudhary
Itzamaray Chavez
Iris Chavez
Sonya Chavez
Mary Chean
Suntheary Cheav
Alice Cheng
Candice Cheung-Uy
Pamela Chevreaux
Janette Childs
Jennifer Choi
Irene Choo
Hoang Chu
Pamela Chumpitaz-Furlan
Nancy Chun
Chet Chuong
Sucharee Cierras
Teri L. Cilurso
Susan Cisney
Brenda E. Clagg, RN
Melissa Cline
Latosha Clough
Patreka Cobb
Tiffeny Cobb
Kenneth J. Cocchi
Kriss Colegado
Evie Collins
Carole S. Colln
Elva Colon
Wilma Cometa
Patricia L. Conn
Cecilia Contreras
Chancey Cooley
Colleen Coonan
Karen A. Cooper
Anjanette Copeland
Jean Coquia
Cindy Cornejo
Merilyn Corpuz
Lorraine Corso
Elizabeth Cortez
Lourdes Cortez
Martha B. Cota
Rebecca Cote
Violet Covington
Linda D. Cox
Glenn Crabtree, MD
Sherrie Crane
Lynn Cranton
Richele Craveiro-Steele
Brenda Crisostomo
Marie Crisostomo
Dana Crompton-Hime
Carlo Cruz
Enrique Cruz
Jody A. Cruz
Teresa L. Cruz
Joy Cuellar
Rudy Cuesta
Bignoria Cueva
Shannon Cunningham
Ginger Cupp
Lyn-Coya Daniels
Karen Y. Daniels-Porties
Melissa Darden
Dyna Daus
Rafael Davila
Haley Davis
Kathy M. Davis
Rosalyn Davis
Rev. Diann M. Davisson
Dorothea Dayleg
Sheila M. Deakin
Brianna B. Deane
Michelle M. DeBrosky
Melissa Degrati
Berlinda DeGuzman
Carmencita DeJesus
Teresita DeJesus
Zenaida DeJesus
Armando DeLaCruz
Maria G. Delatorre
Eloy DeLeon
Rosanna DeLeon
Leah Delgado
Araceli DeLosSantos
Michelle DelosSantos
Pamela DelRosario
Brian Delvaux
Lynn Delvaux
Andy Demonte
Sharon Denham
Linda Desbrow
Elena Diaz
Gabino Diaz
Jessica Diaz
Norma Diaz
Paula Diaz
Nenita Diaz-Lozano
Stacey Dierks
Heather Dingess
Marie Claire Dingle
Doris Dogelio
Kathleen H. Donegan
Wendy Dorchester, PhD
Marilyn Dotski
Kenneth Dotstry
Devon Dougherty
Jennell Doughty
Wendy A. Dow
Barry Dowler
Stephanie Dowling
Carolyn Downing
Robert I. Draeger
Herbrena Drake
Lorena G. Duarte
Felicia DuCreay
Luis Duenas
Katelyn Dunlay Greene
Elisapeta Dupree
Anna Duran
Alida Durej
Eva Dyal
Venus Eacott
Cornelia Easley
Bruce Easley, RN
Barbara L. Easterbrook
Janice J. Ede
Josephine Edillor
Jimm Elad
Elaine Eliff
Jo Ann Ann Elkins
Martha Ellington
Jessica Ellis
Jeri Elton
Patria Encarnacion
Monica Erdman
Corina Esch
Shiva Eskandari
Cecilia C. Espique
Claire G. Estacio
Julie V. Estrella
Kathleen Evers
Diane L. Ewoldt
Glorina Fabrigas
Cathy Fagen
Donovan Falefitu
Judy Fanslow
Lisa Fasnacht-Hill, PhD
Janice E. Fauchier
Cassie Favello
Joni Fernandez
Rebecca Fernandez
Julie Ferrieri
Eugene Field
Charlotte Fields
Ana R. Figueroa
Ilaisaane P. Fineanganofo
Deborah Fingerhut
Josie Fiorda
Judith A. Fix, RN
Dorothy Flood
Emilie F. Florentino
Erica Flores
Lori Flores
Luis Flores
Roxana Flores
Victoria S. Floresca
Leon Floyd
Dannah Lee Fontela
Michelle Forcier
Kathlyn J. Fortune
Tracey Fosnaugh
Pamela I. Foster
Debra Fountain
Sharo Francisco
Gwendolyn Francis-Mitchell
Glenda Franco
Maryanne Franco
Viennessa Franco
Clara Frank
Mary Frank
Christi Freels
Irene Freeman
Carolyn F. Freitas
Norma Frias
Deborah Fridman
Christine Frontino
Ana Fuentes
Yohana Fuentes
Cherrille Fuerte
Adrian A. Fujitani
Deliane Fulcher Harris
Teresa Fulton
Patrice Funke
Hazel Gabriel
Rachel Gahafer
Ligaya Galang
Aida Gallardo
Margo Gallarza
Lupe Gallo
Narissa Galvan
Maridol Garan
Daisy Garan-Cebuma
Agustina A. Garcia
Aurea Garcia
Esmeralda Garcia
Manuel Garcia
Maria Garcia
Nancy Garcia
Romina Garcia
Rosalynn Garcia
Sayheang Garcia
Sonia Garcia
Stephanie Garcia
Tim Garcia
Wendy Garcia
Alicia Garcia Castillo
Elaine Garneff
Cynthia Garzon
Cecilia Gasparian
Lena Gasperov
George Gastelum
Kristine Gayle Gonzales
Richard Geller
Surina K. Geoffroy
Kelly L. Gese
Aishah Ghaffar
Kathleen Gibbons
Lena Gigliotti
Antonio R. Gil
Christina Gill
Lester Gilongos
Manolo B. Giron
Cesar Giron
Nancy Glover
Tamera Godfrey
Susanne Goldpaint
Lana Golomshtok
Shelly Gomard
Pablo Gomez
Sandy Gong
Christopher Gonzales
Elaine Gonzales
Eugenia Gonzales
Kelly Gonzales
Angelica Gonzalez
Betsy Gonzalez
Christine Gonzalez
Claudia Gonzalez
Glenda Gonzalez
Ita Gonzalez
Jessica Gonzalez
Liliana Gonzalez
Martha Gonzalez
Martha P. Gonzalez
Jessica Gonzalez
Pamela Gonzalez
Roselia Gonzalez
Verenice Gonzalez
Heather Goodall
Sarah Goodrich
Bette Gordon
Donna L. Gorman
Rita Goshert
Vivian Gotra
Debbie Gow
Michael Gow
Annie Grace
Jacquelyn E. Grandt
Gail Graves
Rachelle M. Green, RN
Sintu Greene
Jennifer Greenlief
Heather Greenwood
Liberty Gregg
Myra Gregorian
Harmony Griner
Cynthia Guardado
Ibhnna Gudboy
Jannet Guerra
Jeanne Guerrero
Judith Guevarra
Estela Guillen
Zoila Guillen
Mauricio Guitron
Raj K. Gulati
Feliz Gulfin-Lagman
Rochelle Gullap
Gayle Gunderson-Ochwat
Theresa Gunsaulus
Dearlie Gustilo
Jorge Gutierrez
Maria D. Gutierrez
Manulo Gutron
Isabel Guzman
Waldo Guzman
Julie Haas
Rowena Habacon
Jodi A. Hack
Joyce Hackett
Barbara Hale
Katrina Hale
Jill Hall
Jeanine M. Haller
Laurie Hall-Hoard
Doris Hancock
Etta Handy
Anne R. Hanhauser
Joan Hanks, RN
Richard Hansen
Denise Harbor
Jennifer M. Hardin
Christine Hardy
David W. Hardy
Jovanne Hardy
Germel Harkless
Carol J. Harmatz
Dana Harmatz
Whitlyn Harper
Patrick Harriman
Alise Harris
Deliane Harris
Jennafer Harrison
Vicki Harrison
Donna E. Hartman
Erin Hartmann
Dora Harviston
Madeleine Haskett
Mary Ann Hassan
Usa Hassenberg
Mary Hatae
Sherri Hatch
Kathleen Hauck
Cristte Hayag
Kimberly Heard
Theresa Heckart
Jessica Held
Diana Hendel, PharmD
Amber Henderson
Toni Henderson
Marsohn Hendrix
Brian Heng
Bonnie Henson
Margaret R. Herman
Esthela Hernandez
Jasmin B. Hernandez
Joycelynn Hernandez
Kimberly J. Hernandez
Matilda L. Hernandez
Maureen Hernandez
Olivia Hernandez
Evita Herron
Suzanne Hetticher
Wendy Heynen
Robyn Hickman
Patricia Higgins
Shawn Hill
Betty Hizon
Cuong Ho
Thomas T. Ho
Brittany Hoagland
Thao H. Hoang
Sarah K. Hoard
Dena Hobbs
Dr. Jane Hodding
Debbie Hodges
Linda L. Hoff, BSN
Irene Hofman
Jasmyne Holdridge
Jose Holguin
Velma Hollins
Yesol Hong
Vivian Hooton
Denise Horejsi-Robbins
Amy Houk
Rowena Houston
Sheryl A. Howland
Sylvia Huang
Veasna Hubbard
Casey Hudson
Dana Ann Huey
Emily Hugen
Yvonne Hughes
Maureen M. Hugo
Viviana Huizar
Carol Hunsinger
Alison Hunt
Deborah Huppert
Marilyn Hyde
Carol Iannessa
Lucina Ibarra
Lily Ignacio
Eriko Iizumi
Mary Ikuta
Eda P. Infante
Francilla Isaac
Veronica Isley
Cayla A. Jackson
Joyce Jackson
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Teresita James
Munkhzul Jamsran
Dr. Krikor Jansezian
Gerard Jardenil
Jamon Jarman
Martha Elizabeth Jauregui
Tasha Jaurequi
Grace Javier
Jose R. Javier
Renato Javier
Chris Jeffrey
Anjulynn Jimenez
Elizabeth Jimenez
Stephanie Jobe
Brooke L. Johnson
Christina Johnson
Diane Johnson
Elise Johnson
Henry Johnson
Kathern Johnson
Laneishae Johnson
Robin Johnson
Charles E. Johnston
Dory L. Jokinen
Timothy S. Jones
Sandra Jones
Dori Jopski
Mary R. Jorgensen
Kurien Joseph, RN
Divya Joshi
Betty Joshua
Wendolyn L. Julks
Joyce Jung
Peggy Kalowes
Jay Kapcia
Tamra Kaplan
Anita Kapur
Kiyiko Kashiwai
Cynthia Kato
Dennis Kawamoto
Rosie Kawamoto, RN
Dawn Marie Kay
Pamala Kehlenbach
Tracy Kellison
Sokhon Kem
Angela Kendig
Camille M. Kennedy
Karen Kennedy
Roatdara Keo
Elizabeth Keramati
Linda Kerr
Cindy Ketelsleger
Tracie Keyes
Lorn Khamlong
Amjad Khawaldeh
Myung Kim
Briggette King
Jody King
Neva King
Sherry Klingelhofer
Tina Kluge
LaKesha Knight
Linda Knox, RN
Julie Kobler
Bethany Koenig
Joanne Konschak
Heidi Krabacher Taylor
Judy M. Kraemer
Dan Krehbiel
Mark Kroeger
Sarah Krueger
Charlyn Kurogi
Kathleen D. Kuskie
Nancy Kustich
Kevin P. Kyle
Vera Labarinto
Gene Mae Lacson
Rory Lacson
Tracy Ladbury
Mozelle Lake
Linda Lakin
Rose Y. Lakin
Allison Lam
Jennie Lam
Barbara S. Lane
Julie A. Lane
Sally Lane
Suk Lange
Dulce Langit
Achelle Lara
Alejandrina Lara
Sandra S. Lara
Geraldine Lata
Bessette Latimer
Marlyn Laudato
Ramona Laureano
Maureen Lauterbach
Elizabeth Lavelle
Melanie Leach
Michael and Melanie Leach
Beverly Lealiiee
Kathy Leathers
Toni Lebron
Alexander Lee
Jaime Lee
Linda Lee
Oi Man Iwen Lee
Tricia Lee
Linda Lehman
Lisa Lenzini
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Janet Lerch
Derek Lester
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Carolina Little
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Jane Liu
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Marcelina P. Llamas
Rachel M. Llanos
Robert Logan
Milton Lomas
Jeannie M. Lombardo
Lily Long
Deanna Longo
Brent Lopez
Karina Lopez
Pamela S. Lopez
Maria R. Lopez-Pinelli
Esperanza Lorenzana
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Larry Lovett, PharmD
Douglas Lowery
Carin Lucas
Ryuan Lucas
Diana Lukaszka
Apollo D. Lumitap
Karen Luna
Sarah Luyben
Stacey Lyse, RN
Anthony C. Ma
Estela Maatubang
Benilda Macapagal
Griselda Macedo
Cynthia MacFarlane
Maria Macias
Nancy Macias
Carla V. Madden
Richard Magadia
Josephine Maganis
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Joanne P. Magill
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Jill Maiten
Dawn Majors-Coley
Daryl M. Malabute
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Ferzana Malik
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Eileen Manack
Elizabeth U. Manalac
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Miriam Mancillas
Ana Regina Manipol
Brandon Manriquez
Teresita Manzon
Michelle Marcellana
Arnold Mares
Cynthia Mariscal
Patricia Markee
Melvin I. Marks, MD
Javier Marquez
Carol Marr
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Andrew Martin
April Martin
Betty Martin
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Elaine Martin
Chona F. Martinez
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Edward Martinez
Graciela Martinez
Isaak Martinez
Jackelinne Martinez-Aquirre
Jessica Tovar Martinez
Marien Martinez
Monica Martinez
Rio Martinez
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Kay K. Masuyama, CLS
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Michelle Maxwell
Natividad Mayubay
Rose Mbonifor
Lemelyn McCallum
Jaime D. McClain
Carol McClendon-Snead
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Amy McCoy
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Carol McShane
Daniel G. McSween
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Amelita S. Mendoza
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Valerie Messina
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Richard Miller
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Paula Murray
Sandra Murray
Robert Murray, Jr.
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Cynthia Nabayan
Elizabeth A. Nadal
Nina G. Nagel, RN
Patricia T. Nakazawa
Tazuko Narita
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Darla Neal
Robert Neal
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Rose Pech
Earlene Peck
Ramon Pedrosa
Tom Pellenwessel, RN
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Araceli Perez
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Brenda Petersen
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Marilou Spears
Frank A. Spiziri
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Elizabeth Stahl
Jennifer Starrett
Patricia J. Staten
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Barbara Steinhauser
Jane Stembridge, RN
Stephanie Stembridge
Christopher Stevens
Kathleen I. Stevens
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Inez Stewart
Galen Stickney
David A. Stiles
Carol Stimson
Jean Stone
Barbara Stone
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Robin G. Watson
Miriam Wedemeyer
Ruth Weissenberg
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Susan White
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Tianxi Yu
Steve Yudson
Marizel Zagada
Jose Zamora
Karen Zankovich
Alma Zavala
Maria D. Zavala
Ashley Zaw
Martha F. Zepeda, RN
Ruqin Zhou
Claudia Zumaya
Donations given as of January 31, 2012.
Generosity begins at home. And the employees of
Long Beach Memorial (LBM) and Miller Children’s
Hospital Long Beach (MCHLB) are no exception.
Numbering more than 5,000, they are a community
of dedicated professionals from the ground floor
to the 7th floor, and beyond the main campus to
outlying outpatient facilities, satellite laboratories,
clinics and offices. Since philanthropy is defined
as the “love of humankind,” it is no surprise that
in 2011 – 2012 more than 32 percent of all staff
committed to give through payroll deduction. The
Pathology Department leads the way and inspires
other departments to commit their support.
Next year the goal is to involve at least 40 percent
of staff in raising $300,000 in support of patient care
programs, capital equipment, medical education,
clinical research and campus expansion at LBM and
MCHLB.
Representing the philanthropists from the Pathology Department are
Rachel Gahafer, Trisha Van Buren and Dyna Davis. They invite their fellow
employees to jump on the bandwagon.
Annual Report 2011-2012 41
Memorial Medical Center Foundation
Financial Statements
As audited by PricewaterhouseCoopers, LLP
Statement of Activities and Changes in Net Assets
Unrestricted
Temporarily
Restricted
Permanently
Restricted
Total
$ 3,900,000
1,561,000
2,082,000
(1,717,000)
155,000
3,685,000
9,666,000
$ 2,512,000
1,487,000
(3,479,000 )
7,000
(4,596,000 )
1,151,000
(2,918,000 )
$ 2,455,000
(76,000 )
911,000
(232,000 )
3,058,000
$ 8,867,000
1,561,000
3,569,000
(5,272,000 )
162,000
919,000
9,806,000
Year ended June 30, 2012
Revenues, gains and other support
Gifts, grants and bequests
Special events
Investment income
Unrealized gains on investments
Other income
Net assets released from restrictions
Change in value of split-interest agreements
Total revenues, gains and other support
Expenses
General and administrative
Patient care services/research/education/medical equipment
expended for Long Beach Memorial and Miller Children’s
Total expenses
Increase in net assets
Net assets
Beginning of year
End of year
Board and staff fiduciary responsibility is enhanced by the following:
INVESTMENT MANAGERS
BlackRock - global allocation
Calamos - global equity
Dodge & Cox - global equity
GMO - global allocation
PIMCO - fixed income and global allocation
42 Annual Report 2011-2012
Pointer Offshore - alternative strategies
Silver Creek - alternative strategies
UBS Trumbull - private real estate
Wellington DIH - tactical real return
INVESTMENT CONSULTANTS
Highland Associates
4,679,000
-
-
6,193,000
10,872,000
(1,206,000)
(2,918,000)
3,058,000
31,573,000
$30,367,000
72,297,000
$69,379,000
34,913,000
$37,971,000
Finance Committee establishes
financial policies; approves and
forwards to the Board all grant and
financial requests and provides
budget and investment oversight.
Investment Committee is a standing
sub-committee of Finance to make
investment policy; engage, monitor
and dismiss, as needed, investment
managers and consultants. Makes
recommendations to Finance
Committee.
4,679,000
6,193,000
10,872,000
(1,066,000 )
138,783,000
$137,717,000
Finance Committee
Investment Committee
Peter Ridder, Chair
R. Whitney Latimer, Chair
William Durkee
James Emslie
David Erickson
John Fielder
Roger Freeman, MD
Charles Fullerton
R. Whitney Latimer
Gary Van Arnam
Christine Walker
William Durkee
James Emslie
John Fielder
Charles Fullerton
Kathy Lingle
Tom Shadden
Gary Van Arnam
Joe Zucchero
Balance Sheet
2012
Year ended June 30, 2012
Assets
Current assets
Cash and cash equivalents
Current portion of pledges receivable, net
Investments sales receivable
Other assets
Total current assets
$ 4,279,000
3,534,000
229,000
3,172,000
11,214,000
Investments
Split-interest agreement assets
Pledges receivable, less current portion, net
Restricted investments
Other assets, restricted
Total assets
69,326,000
30,817,000
1,327,000
43,278,000
4,886,000
160,848,000
Memorial Medical Center Foundation
Stewardship Report
Thanks again to the many Philanthropic Friends who help physicians,
nurses, health care professionals and support staff provide “that extra
measure of care” for patients at Long Beach Memorial and Miller Children’s
Hospital Long Beach.
$69
$4
$6.2
$2
$30
$2
Liabilities and net assets
Current liabilities
Accounts payable
Due to affiliates
Notes payable
Current portion of split-interest agreement liabilities
Total current liabilities
Split-interest agreement liabilities, less current portion
Total liabilities
Net assets
Unrestricted
Temporarily restricted
Permanently restricted
Total net assets
Total liabilities and net assets
300,000
1,487,000
387,000
3,354,000
5,528,000
17,603,000
23,131,000
30,367,000
69,379,000
37,971,000
137,717,000
$160,848,000
$37
$25
Distribution of Gifts and Income
Allocation of Total Assets
July 1, 2011 - June 30, 2012 $14.2 million
As of June 30, 2012 $161 million
n Clinical research, health care education and patient
care initiatives at Long Beach Memorial and Miller
Children’s Hospital
$6.2 million
n Gifts restricted by Philanthropic Friends
$69 million
n Gift development and trust administration (includes
the management of 214 planned charitable gifts, 148
endowments and 292 restricted funds)
$4 million
n Income to Philanthropic Friends and/or their heirs
(charitable trusts and gift annuities)
$2 million
n Endowments for our Centers of Excellence
$37 million
n Unrestricted funds (where need is greatest)
$30 million
n Charitable trusts and gift annuities from
Philanthropic Friends with future designations
for our Centers of Excellence
$25 million
n Building and equipment
$2 million
Annual Sources of Income
2012
$10 million
$4 million
Gifts & Grants
Interest & Dividends
2011
$13 million
$3 million
Annual Report 2011-2012 43
Long Beach Memorial and Miller Children’s Hospital Long Beach
Financial Statements
As audited by PricewaterhouseCoopers, LLP
Consolidated Balance Sheet
Year ended June 30, 2012
Assets
Current assets
Cash and cash equivalents
Patient accounts receivable (less allowance for uncollectable
accounts of $62,968,000 in 2011 and $52,451,000 in 2010)
Due from affiliates
Other receivables
Other current assets
Other current assets limited as to use
Total current assets
Investments
Property and equipment, net
Restricted investments
Restricted assets
Split-interest agreement investments
Split-interest agreement assets
Other assets
Total assets
$
4,345,000
259,633,000
166,011,000
17,679,000
14,059,000
2,718,000
464,445,000
69,326,000
329,762,000
43,278,000
4,886,000
26,803,000
4,014,000
14,603,000
957,117,000
Liabilities and net assets
Current liabilities:
Accounts payable and accrued liabilities
Estimated third-party payor settlements, net
Current maturities of notes payable
Current portion of split-interest agreement liabilities
Other accrued liabilities
Total current liabilities
$143,299,000
2,697,000
387,000
3,354,000
27,041,000
176,778,000
Split-interest agreement liabilities, less current portion
Other long-term liabilities
Total liabilities
17,603,000
31,050,000
225,431,000
Net assets
Unrestricted
Temporarily restricted
Permanently restricted
Total net assets
Total liabilities and net assets
621,043,000
72,672,000
37,971,000
731,686,000
$957,117,000
Operating expenses
Salaries, wages and benefits
Medical and other supplies
Purchased services and other
Capitation claims expense
Depreciation and amortization
Total operating expenses
Excess of operating revenues over operating expenses
450,671,000
139,998,000
303,197,000
15,286,000
36,679,000
945,831,000
$ 42,481,000
Consolidated Statement of Income
Year ended June 30, 2012
Unrestricted revenues, gains and other support
Patient service revenues
Less: Provision for doubtful accounts
Net patient service revenues
Capitation premium revenues
Other operating revenues
Net assets released from restrictions
Total unrestricted operating revenues and other support
44 Annual Report 2011-2012
$ 947,780,000
(62.168,000 )
885,612,000
27,233,000
71,421,000
4,046,000
988,312,000
Community Benefits Report
Long Beach Memorial and Miller Children’s Hospital Long Beach
Give Back
Long Beach Memorial (LBM), Miller Children’s Hospital Long Beach (MCHLB)
and Community Hospital Long Beach (CHLB) are not-for-profit health
care facilities that provide “community benefit,” as well as medical
services for all ages. Community benefit is a planned, well organized,
managed and measured way in which to meet identified community
health needs.
In fiscal year 2011 – 2012, LBM/MCHLB/CHLB provided unreimbursed
(uncompensated) services and programs with an estimated value of
$71,379,000. This includes charity care, complimentary educational
programs for the public, research protocols and community service
and was delivered through 144 programs throughout the community.
One of the key service areas this past year was behavioral health and was
delivered by CHLB. In a recent Long Beach Health Needs Assessment
behavioral health was found to be among the top six health issues facing
every age group (children, teens, young adults, adults and the elderly).
Asthma, diabetes and cancer care continue to be the top issues.
This past year also found the hospitals’ staff involved in issues of
population health. This was seen most directly through the purchase
of a federally qualified health center managed by The Children’s Clinic.
Total Community Benefits
July 1, 2011 – June 30, 2012
1.
16,958,000
Charity care
2/3.
20,090,000
Unpaid costs of government programs
4.
10,921,573
Education and research
5.
23,409,427
Other for the broader community
$71,379,000 Total
1. Charity care includes traditional charity care write-offs to eligible
patients at reduced or no cost based upon the individual patient’s
financial situation.
2/3. Unpaid costs of public programs include the difference between costs
to provide a service and the rate at which the hospital is reimbursed.
Estimated costs are base on the overall hospital cost to charge ratio.
Also includes other payors for which the hospital receives little or no
reimbursement (county indigent).
4. Costs related to the medical education programs and medical
research that the hospital sponsors.
5. Includes many non-billed programs such as community education,
screening, support groups, clinics and other self-help groups.
Reaching out to the community to improve the lives of so many,
Long Beach Memorial, Miller Children’s and Community Hospital touched
the lives of 206,954 residents through community benefit programs.
Annual Report 2011-2012 45
Honor Roll
Gifts of $10,000 and above from July 1, 2011, through June 30, 2012
OUR THANKS AND APPRECIATION
Philanthropic Friends listed in the following Honor Roll
gave gifts to help provide “that extra measure of care”
at Long Beach Memorial or Miller Children’s Hospital
Long Beach to support patient programs, education,
clinical research, medical equipment or capital expansion.
Some gifts are given in memory of a special person
and/or are restricted for a specific institute, center, clinic,
department or item. Gifts may be given in cash, securities,
real estate or through a Will or Trust.
Thank You
To ensure tax deductibility, checks should be made payable to
Memorial Medical Center Foundation, the 501(c)(3) tax-exempt
organization under the U.S. Internal Revenue Code (federal
ID 95-6105984) authorized to receive philanthropic gifts and
grants for all entities of LBM or MCHLB. A notation may state
“unrestricted” or any “specific restriction” to an institute,
hospital, center, department, program or item at either
hospital. For information, call 562.933.4483 or give online
at www.lbmmcf.org.
46 Annual Report 2011-2012
Ranjit Ahluwalia
The Ahmanson Foundation
American Career College
Ancon Marine, Inc.
Andre Sobel River of Life Foundation
Bequest of Jo Anne Arthur
Astro Aluminum Treating Company, Inc.
Jill Atterbury
Robert and Debbie Autrey
The Baker Family Foundation
Bequest of Irene Baughey
Beckstrand Cancer Foundation
Bickerstaff Family Foundation
BP Corporation North America, Inc.
The California Endowment
Children’s Memorial Hospital Auxiliary
Continental Development Corporation
Gary and Judith Cooper
County of Los Angeles
Cystic Fibrosis Foundation
Bequest of Lorraine M. D’Abate
Bequest of Nicholas Dallas
Dameron Family Foundation
Lynne and Jay Davis
The Dodson Family and Corridor Recycling
Downtown Long Beach Associates, Inc.
Edwards LifeSciences
David and Su Erickson
Venner M. Farley, EdD, RN,
and Dolores Perretta
Farmers & Merchants Bank
Farmers & Merchants Trust Company
First 5 LA
FreeConferenceCall.com
Grand Prix Foundation of Long Beach
Drs. Charles and Paula Groncy
John W. Hancock Family Foundation
George W. Harben
Harris & Ruth Painting Contracting, Inc.
Heritage Foods
Bequest of Fred Hershner
Hoag Foundation
The Roxanna Todd Hodges Foundation
Hubert Houssels Trust
Hyundai Motor America
Carlene M. Jaques
Johnson & Johnson Family of Companies
K.V. Mart Co.
Bequest of Milton M. Kaplan
Arthur S. Klimeck
Supervisor Don Knabe
and Julie Knabe
Seth A. Kogan, MD, Family Foundations
Kohl’s
Dan and Cathy Kopy
R. Whitney Latimer
Robert and NancyAnn Latimer
The Cherese Mari Laulhere Foundation
Geraldine R. Lee
Dena F. Levinstein Trust
Long Beach Memorial Pathology
Medical Group
McKenna’s on the Bay
Bequest of H. Jack Meany
MedAssets Supply Chain Systems
Earl B. and Loraine H. Miller Foundation
Bettye Mitchell
Daphne D. Munzer
Rudolph J. and Daphne A. Munzer
Foundation
Michael P. Nageotte, MD,
and Monica Leff, MD
Bichlien Nguyen, MD,
and Than Nguyen
Donald F. Nicholson
The Kenneth T. and Eileen L. Norris
Foundation
Bequest of Edward Nowland
P2S Engineering, Inc.
Robert and Karole Pando
Dr. and Mrs. Ramesh Patel
Payless Foods
Ruth A. Peck
Pediatrix Medical Group, Inc.
Port of Long Beach
Gus and Beth Quinonez
Ralphs/Food 4 Less
Bequest of Frederick Ratzlaff
Reep Family Foundation, Inc.
Peter and Cathy Ridder
Ronald McDonald House Charities –
Southern California
Katherine E. Schweigert
The Shadden Family Foundation
Sodexo
Southern California Edison Foundation
St. Baldrick’s Foundation
Stacked Restaurant
Starlight Children’s Foundation
Steel Magnolias of the Stramski Center
Stericycle, Inc.
Amanda Termuhlen, MD
Tichenor Support Foundation
Doug and Nancy Todd
William H. Todd, MD
Steven and Donna Tomlinson
Toyota Motor Sales, USA, Inc.
Turner Construction Co.
Moe Vazin
Vons Foundation
Robert and Jan Waestman
Laura E. Walker
Kenjohn* and Jacqueline Wang
Patricia Lee Wang Foundation
Ute Waterman
Wells Fargo Bank, N.A.
Carl E. Wynn Foundation
Terry and Laura Wynne
Abram and Kimberly Yap
* Deceased
“I don’t think you ever stop giving. I really don’t.
I think it’s an ongoing process. And it’s not just
about being able to write a check. It’s being able
to touch somebody’s life.” Oprah Winfrey
Annual Report 2011-2012 47
Memorial Seaside Legacy Circle (MSLC)
Honoring Philanthropic Friends who have expressed their philanthropy by funding life income gifts (charitable trusts,
gift annuities, pooled income funds) and/or have made bequests to the Memorial Medical Center Foundation (MMCF)
through their Wills or Trusts.
Join the Memorial Seaside Legacy Circle and contact MMCF President James Normandin at 562.933.1667
or [email protected]. For more information visit www.ibmmcf.org.
Seaside Legacy Members
Benny Ahluwalia
Robert D. Alban, Atty.
Robert H. Anderson
Helen Apostle
Jill Atterbury
John P. Avery
Mrs. Henrietta Babcock
Elizabeth Baker
Terry and Dianne Barkis
Mr. and Mrs. William F. Bealer Jr.
Janielle Beamon
Mr. and Mrs. Wilhelm Beer
Bob C. Benson
Clyde and Patricia Bergendahl
Bernard and Lois Beskind
Joan Beyers
Lawrence and Theresa Birtja
Marjeanne Blinn
Stuart and Frances Borden
Warren H. Bossert
Margaret Brainard
Terry and Sharon Bridges
Merilyn D. Brisson
Chuck and Carolyn Brockman
Anne C. Brown
Lorraine Brown
Darrel Brownell
Marty Burbank, Esq. and
Dr. Seon Burbank
Henry E. and Ruth Burwash
Karen Butler
Woody and Lori Carter
Betty Cash
Mr. and Mrs. Leonard J. Cavanaugh
Ron M. Childers
Denise Clayton-Leonard
Mr. and Mrs. Bradley Comp
48 Annual Report 2011-2012
Kathleen M. Coulter
Jim and Pat Craig Jr.
Beverly Culbertson
Caroline R. Darby
Celestine E. De Cuir
Robert A. “Digger” DeFields
David Dexter
Douglas A. Donnell, MD
Devon and Jolene Dougherty
Mary Jane Edmonds
Steven Eppstein, PharmD
Venner M. Farley, EdD, RN
and Dolores Perretta
Julian Feldman
Jack L. Fennie Jr.
David and Joyce Fogarty
Alan L. and Cheryl S. Fox
Carl and Caroline Freeman
Mary Jo Fulkerson
Dolores A. Gale
Michael George
Stephen George
Loredana Giardino
Linda Gill
Gayle Godwin
James and Rita Grauer
Jim and Gail Gray
Myrtle H. Hachmeister
Joan Haden-Colmar
Dorothy K. Hamade
Lois Hamman
William and Kathleen Hansen
George W. Harben
Joyce C. Harris
Mavis H. Haydon
John and Sue Anne Healy
Violet Heideman
Charles and Aida Hillway
John Hooten
Maggie M. Hutchison
Timothy and Shirlee Jackert
Shirley N. Jefferson
Michael and Thais Johnson
Mr. Ralph L. Johnson
Ernest and Bobbie Jones
Paul and Florence Kagan
Davinder and Anita Kapur
Stephen C. Katsouleas
Mr. and Mrs. George Kaub
Dr. and Mrs. Raymond W. Kelso Jr.
Demitroula Kennedy
Jon Kennedy
Katayoon K. Khakpour
Harold King
Wilma J. Kinsman
Michael E. and Mary Ann Kopernik
Roslyn Kramer
Eva I. Kuwata
Marie A. LaFortune, RN, EdD
Kathryn E. Lang
Dr. and Mrs. Arthur C. Laufer
Mr. and Mrs. John A. Leland
Irwin E. Leventen
Marilyn Levich
Mark Levinstein, MD
Len and Tommye Lovett
Judith Maizlish and Larry Maizlish
Donald and Marilyn Mallonee
Betty Martell
Bee Martin
Maurice Martin
Kay Matsumoto
Linda Maxwell
Mr. and Mrs. David C. McAllister
Charles G. McGaughey
Steven Meltzer, MD
Oralia Moc
John and Grace Morales
Ronald and Lorie Moran
Carlene Murphy
Robert H. Murphy
Thomas L. and Wylda Nelson Jr.
Donald F. Nicholson
William and Mary Lou Nicolai
Mr. and Mrs. Kenneth Nolan
Bobbie O’Neal
Dr. and Mrs. Harry W. Orme
Patti G. Ossen
Betty Lou Osterberg
Ann Palmer
Mr. and Mrs. Dan Parr
Dr. and Mrs. Richard T. Pederson
William E. and Joanne Pinner
Donald F. Pratt
Phillip Pryne
Norman Rasmussen
Donna M. Reckseen
Juanita Reep
Cecil Rhodes
Dorothy B. Richardson
Margaret C. Richardson
William and Gloria Roberts
Helene L. Rose
L. Jane Rutherford, RN
Carl and Jeannine Schiermeyer
Dorothy Schurr
Dexter H. Shaler
Jack J. Silver
Irene Smeaton
Helen Smith
George Sobey
Mr. and Mrs. Norbert Spresney
Le Noi W. Steckley
David Strawbridge
Betti Jo Streeter, MD
Susan and Larry Switzenberg
Mr. and Mrs. Donald L. Thompson
Robert and Yvette Tihange
Kenneth H. and Wilma D. Tranter
Mr. and Mrs. John Trapani
Peter and Betty Valli
Ed Van
Harriet Wachs
Ute Waterman
Robert and Hillary Watts
Dr. and Mrs. William M. Webster
Mary E. Welch
Betty Wexler
Mutsuko Williams
Elaine Winston
June T. Wolff
Yoshie Woodman
Dorothy and Dallas Yost
Biagio and Nancy Zaby
Willard F. Zahn, MD
MSLC Members as of June 30, 2012
2011 - 2012 ANNUAL REPORT
This Annual Report is published to provide information about the not-for-profit Long Beach
Memorial, Miller Children’s Hospital Long Beach and the Memorial Medical Center Foundation
for philanthropic friends, community volunteers, patients, medical staff, employees and
visitors. It highlights programs and patients who have benefited from philanthropic gifts, grants
and bequests given through the Memorial Medical Center Foundation, a 501(c)(3) charitable
organization, federal I.D. 95-6105984. Long Beach Memorial is a 460-bed general acute care
medical center and rehabilitation facility and Miller Children’s Hospital Long Beach is a 308-bed
acute care hospital with pediatric and maternal services. Both are teaching and research facilities,
committed to providing high-quality, cost-effective patient care and are members of the
MemorialCare® Healthcare System and accredited by The Joint Commission.
Memorial Medical Center Foundation
Board of Directors (2012-2013)
William Webster, MD
Chair
Kathy Lingle
Nominating Chair
Peter Ridder
1st Vice Chair
Sandy Wells
Philanthropy Chair
Christine Walker
2nd Vice Chair and
Grants Application Chair
Kevin M. Tiber
Immediate Past Chair
William Durkee
Secretary
Jim Cordova, CPA
Treasurer
Peter Ridder
Finance Chair
Memorial Health Services
Memorial Medical Center Foundation
Barry Arbuckle, PhD
President and CEO
James F. Normandin
President
Long Beach Memorial
Miller Children’s Hospital Long Beach
Community Hospital Long Beach
Devon Dougherty, CFRE, CWC
Vice President
Diana Hendel, PharmD
CEO
Annual Report Publication Team
James Normandin
Publisher
Med Art
Carol A. Beckerman
Editor
Richele Steele
VP Marketing/Physician Relations
Dann Froehlich Design
Graphic Design
Queen Beach Printers, Inc.
Michael Cunningham
Printing
Carol Hunold
Interim CFO
Thomas R. Poole, CFRE
Development Director
Eddie R. Acuna, CPA
April Barnes
Brett Beck
Kari Cho
Toni M. Day
Cesar B. Giron, CPA
Maria Lopez-Pinelli
Mona Lopez
Maureen Nicart
Iris Quiroz
Cheryl Riddle
Michele S. Roeder, MBA
Gloria Villalobos
Renae Waestman-Furlow
Scott Windus
Ann Chatillion
Michael Ging
Photography
For information, call the Foundation at 562.933.4483.
Copyright 2012 Memorial Medical Center Foundation. All rights reserved.
The material in this issue may not be reproduced in whole or in part without permission of the
publisher. “Write a check your heart can cash” and “that extra measure of care” are registered
trademarks of the Memorial Medical Center Foundation.
R. Whitney Latimer
Investment Chair
Diana Hendel, PharmD
CEO, LBM/MCHLB
James F. Normandin
President, MMCF
H. Richard Adams, MD
Alex Bellehumeur
Jack Dilday
Gil Dodson
James Emslie
David Erickson
John Fielder
Roger Freeman, MD
Charles Fullerton
Mari Hooper
Deborah Massaglia
Jon Masterson
John Messenger, MD
Ron Piazza
Tom Shadden
Candice Stacy
Gary Van Arnam
John Wang
Joe Zucchero
Long Beach Memorial Board of Directors
and Miller Children’s Hospital Long Beach
Governing Board (2012-2013)
Russell Hill
Chair
Laurence W. Jackson
Nominating Chair
David Carver
Vice Chair
Barry Arbuckle, PhD
President/CEO, MHS
Clifford Hancock , MD
Secretary
Nancy Myers
Strategy Chair
H. Richard Adams, MD
Gail Carruthers, MD
Santos Cortez, DDS
Stephen Hryniewicki, MD
Joseph Maga, Jr., CPA
Sean Miller
Suzanne Nosworthy
Beverly O’Neill
Guadalupe Padilla, MD
Miller Children’s Hospital Long Beach Advisory Board
Randy Gordon, Chair
MemorialCare Todd Cancer Institute Advisory Board
Don Wylie, Chair
MemorialCare Heart and Vascular Institute Advisory Board
David Carver, Chair
Jonathan Jaques Children’s Cancer Center Advisory Board
Douglas Jackson, Chair
Community Hospital Long Beach Advisory Board
Dennis Parmer, MD, Chair
Please write us at our address if you wish to have your name removed from the list to receive future
fundraising requests supporting Long Beach Memorial and Miller Children’s Hospital Long Beach.
FreeConferenceCall.com
proudly presents the
Dancing for
Our Stars
Fifth Annual
Benefiting the
MemorialCare Todd Cancer Institute
at Long Beach Memorial
Saturday, February 2, 2013
Hyatt Regency Resort and Spa Grand Ballroom
21500 Pacific Coast Highway
Huntington Beach, CA 92648
For more information
contact Susie Garrison at [email protected]
or 562.933.1955