Annual Report 2011 to 2012 - MemorialCare Health System
Transcription
Annual Report 2011 to 2012 - MemorialCare Health System
touch 2011–2012 Annual Report Welcome to the 2011 – 2012 Annual Report for Memorial Medical Center Foundation, Long Beach Memorial and Miller Children’s Hospital Long Beach It has been a busy year. But underlying the activities is the knowledge that what we do is about touching the lives of people we serve. We strive to deliver the healing touch to our patients, their families and those in the community in which we live. Touching lives happens everyday, and we hope, through the stories in the following pages you will uncover something that touches you. Long you live and high you’ll fly And smiles you’ll give and tears you’ll cry And all you touch and all you see Is all your life will ever be. Pink Floyd Contents LONG BEACH MEMORIAL MILLER CHILDREN’S HOSPITAL LONG BEACH CH MEMORIAL MEDICAL CENTER FOUNDATION 2011 – 2012 ANNUAL REPORT Features 7 A Busy Year One year after the opening of the new NICU, Pediatric Hematology/ Oncology Unit and the Center for Women, the philanthropic impact on patient care is evident. 10 Finding Their Strengths Isaiah and Robert are only two of the many children reaping the benefit of recent gifts from the Miller Foundation and Dr. and Mrs. Doug Jackson. 16 In the Huddle Patients don’t know it, but the morning meeting down the hall improves their care. 18 A Cuddler’s Magic Providing love and a healing touch for the most fragile of newborns. Reports 2 4 13 21 34 42 22 Ensnared in a Solitaire Strokes run in her family; then Carol Schoenbachler experienced one herself. Technology and skilled hands provided her with an excellent outcome. 24 Touched by the Technology in Her Hands Christina Gilliland is just one of many patients at MCHLB who find that iPads make all the difference while being treated for cancer. 27 Never, Say Never The team at Transitional Rehabilitation Services wouldn’t let retired firefighter Richard Willeford remain in his wheelchair after he became paralyzed from the waist down. 28 Courage, Hard Work and the Therapeutic Touch Hannah Swank’s diagnosis at 2 years of age left no choice – she was going to have to survive with only half her brain. She is now thriving with help from three therapies. Letter from the MMCF President Letter from the LBM/MCHLB/CHLB CEO Give Hope: Todd Cancer Pavilion Progress Report Enhancing Patient Care with the Right Equipment Businesses Do Make a Difference Financial Statements Philanthropic Recognition 12 14 31 32 The Legacy of Willie Burley Providing a Comfort Zone for Families aux•il•ia•ry Getting Involved and Raising Money 33 36 40 46 Around Town – Recap Everlasting Gifts Heartfelt Honorees Honor Roll Annual Report 2011-2012 1 Too often we underestimate the power of a touch, a smile, a kind word, a listening ear, an honest compliment or the smallest act of caring, all of which have the potential to turn a life around. Leo Buscaglia Dear Philanthropic Friends, Last evening, I once again experienced health care up close and personal when I arrived at the Emergency Department to assist my dad. He had been sent by his physician, who was concerned about a blood clot. Of course, my father was in great spirits. He was convinced that there was nothing wrong because he felt great, and the doctors and nurses attending to him had been very attentive. He then said, “I have been grounded and can’t drive for seven days.” That’s devastating news to those who value their independence. But the message was delivered by the health care professionals in such a way that he looks forward to day eight when he can resume driving. He knew what new medications he would be taking and the rationale for the temporary restrictions because of excellent communication. In short, he experienced “Exceptional People and Extraordinary Care.” It is not the buildings or the technology, but the “human touch” that puts the care in health care. And when you combine touch with education and technology, everybody benefits. Throughout this Annual Report, you will see examples of how philanthropy touches lives and makes a difference. You will hear about my late friend, Willie, whose philanthropy enabled the Memorial Medical Center Foundation to establish an endowment, a permanent fund supporting the mission of the Todd Cancer Institute. She also allocated some of her bequest for the building of the new Todd Cancer Pavilion, thus creating her legacy and touching lives far into the future. 2 Annual Report 2011-2012 You will read about our Young Professionals Association and how their gift of iPads, when in the hands of our precious pediatric patients, impacts their healing journey. And how the Partnerships in Excellence program, now in its second decade, purchased an amazing 3-D ultrasound machine that helps not only with the diagnosis of heart disease, but also aids in surgical planning. Our volunteer groups give of their time, talent and treasure from raising funds for the purchase of new equipment, to the “cuddlers” who come in and rock our premature newborn infants. These stories and the others shared on the following pages are just a sampling of how each and every day Long Beach Memorial and Miller Children’s Hospital Long Beach continue to provide “that extra measure of care” to everyone in our community. And not to be forgotten is how you, our donors, make this all possible through your gifts, grants, bequests and participation in our community events. We value your input and feedback and feel privileged to steward your donations in support of providing excellent health care close to your home. Sincerely, James F. Normandin President, MMCF Fiscal year 2012 Board officers and committee chairs plan strategy for raising, managing, distributing and stewarding philanthropic gifts, grants and bequests. Annual Report 2011-2012 3 To Our Friends and Neighbors Throughout the hallways of a hospital or in a discussion on health care, we often hear about the many touch points involved in an experience, from the personal touch, to the high tech touch. As part of our commitment to our three hospitals’ mission of improving the health and well-being of individuals, families and our communities, at Long Beach Memorial, Miller Children’s Hospital Long Beach, and Community Hospital Long Beach, we never forget that the patient experience is measured by touch. So it’s the way in which our 7,000 caregivers and medical professionals deliver “touch” every day – beginning with our patient- and family-centered care approach – that makes a positive impact. This past year, the many ways in which we have touched Long Beach lives include: • Introducing an Early Lung Cancer Detection program at Todd Cancer Institute • Opening units: an expanded Perinatal Special Care Unit in our Center for Women, an expanded Neonatal Intensive Care Unit at Miller Children’s, a new Hematology/Oncology Unit in the Miller Children’s Pavilion • Offering a full-time Division of Interventional Neuroradiology program as part of a premier Neuroscience Institute at Long Beach Memorial 4 Annual Report 2011-2012 • Expanding services at Community Hospital, including establishing contracts with primary commercial HMO and PPO plans operating in and around the CHLB service area, and assuming management of and expanding treatments available at the Behavioral Health Unit. • Adding new state-of-the art technologies, such as a 320-slice CT scanner, one of only two in California • Partnering with the City of Long Beach on a Move Long Beach initiative, inspired by First Lady Obama’s Let’s Move campaign We broke ground on the 64,000-square-foot Todd Cancer Pavilion, and celebrated the opening of the region’s first Ronald McDonald House just across the street from Miller Children’s. We also touch lives in the community as one of the largest employers in Long Beach. Through a public-private partnership with Pacific Gateway, the region’s workforce development agency, we are providing customized training to help address skills gaps and training needs in the health care sector. Pacific Gateway was awarded a $2.8 million dollar grant from the U.S. Department of Labor, creating 363 new positions within Long Beach Memorial, Miller Children’s, Community Hospital and other health care sites. We recognize that our mission goes far beyond our hospital walls to providing high-quality health care to the entire greater Long Beach community. Every day we touch lives citywide by supporting health and wellness initiatives, participating in active lifestyle events, such as the Long Beach Marathon and Tour of Long Beach, and providing community benefits that include support groups, health screenings, outpatient clients, community education and charity care. In the coming year, we look forward to opening the first MemorialCare Medical Foundation Primary Care Center in Long Beach. This 30,000-square-foot facility, the largest of its kind in the MemorialCare systems, will serve the East Long Beach and Los Altos community with primary, specialist and urgent care services. At full capacity, the new Primary Care Center will be able to accommodate more than 100,000 annual patient visits. Whether with a healing touch or simply a touch of prevention, we will continue to strive to support the greater Long Beach area with high-quality health care and wellness programming. Diana Hendel, PharmD CEO Long Beach Memorial Miller Children’s Hospital Long Beach Community Hospital Long Beach Barry Arbuckle, PhD Russell Hill David Carver Clifford Hancock, MD Nancy Myers MHS Chair/CEO Board Chair Vice Chair Secretary Strategy Chair Laurence W. Jackson H. Richard Adams, MD Gail Carruthers Santos Cortez, DDS Stephen Hryniewicki, MD Nominating Chair Board Member Board Member Board Member Board Member Joseph Maga Jr., CPA Sean Miller Suzanne Nosworthy Beverly O’Neill Guadalupe Padilla, MD Board Member Board Member Board Member Board Member Board Member Annual Report 2011-2012 5 philanthropic touch “The love of humankind” can be expressed in many ways. Whether support is given in cash, by check or through a bequest, patients are the ones ultimately touched by this heartfelt act of kindness. 6 Annual Report 2011-2012 A Busy Year by Kimberly Yap It seems hard to believe it has already been a year since we reported on the completion of several construction projects. Expectant mothers are now resting comfortably in their private rooms at the MemorialCare Center for Women (MCW) at Miller Children’s Hospital Long Beach (MCHLB) and Long Beach Memorial (LBM). Critically ill babies in the Neonatal Intensive Care Unit (NICU) are spending quality quiet time with their families in individual patient bays. Children with cancer and blood diseases are in their spacious rooms in the new Pediatric Hematology/Oncology Unit. Today, philanthropy is touching the lives of patients and families, in more ways than ever. Great Results Lainie Conley, a management consultant for LBM, has been traveling to the hospital from her home in Colorado for three years, helping to streamline the discharge process on the fifth floor through the Lean process, as reported in last year’s Annual Report. On March 27, in her 33rd week of pregnancy, she started bleeding, changing her role from consultant to LBM patient. “I am in a different city, I don’t have my husband, this can’t be happening,” said Lainie. Don’t worry we will take care of you, she was told. “Every cell in my body was saying this is not okay. They were there saying, ‘it will be.’ ” Lainie was diagnosed with a partial placental abruption (separation of the placenta from the uterine wall). “I didn’t want baby Seth to come out yet,” said Lainie. She was admitted and given magnesium to stop her contractions, and steroid injections to develop the baby’s lungs. “They were taking precautions, just in case I needed to deliver,” said Lainie. Her husband, Mike Conley, flew in from Colorado. “He got to stay in the room with me,” said Lainie. “We both really appreciated that.” Seth Conley was born healthy due to the expert measures taken by Dr. Michael Nageotte and the Center for Women to prevent premature birth. Parents Mike and Lainie Conley are thrilled. Annual Report 2011-2012 7 Gayle King, RN, visits with baby Ethan and his mom, Evelyn Satele, in the new Neonatal Intensive Care Unit. “I like when my mom and baby stay with me. And sometimes my dad stays, too.” Utuone Tauanuu 8 Annual Report 2011-2012 The rooms in the new Pediatric Hematology/Oncology Unit are spacious, allowing patient Utuone Tauanuu to have his mother, Bernalee, and baby brother, Moeiseu, visit, even while staff (left) Christine Hirschl, RN, and Carrie Cottone, ATR, perform their duties. Thankfully, Lainie didn’t have any further bleeding. She was kept for observation and, following an appointment with Michael Nageotte, MD, associate chief medical officer, MCW, was discharged on April 2. “After fetal heart monitoring in the morning, I flew home and went straight to my doctor from the airport,” said Lainie. On April 25, Seth Conley was born. Lainie and Mike both credit MCW for continuing the pregnancy and allowing him to be born “just great.” Lainie said, “What they do every day is such a gift. They were very concerned, always listening, and did a wonderful job of balancing my desires and medical condition.” Giving Life When Evelyn Satele was 20 weeks pregnant, she was told her baby was no longer growing. He had a condition known as intrauterine growth retardation, which causes low birth weight. Her case was severe. “Dr. Nageotte told me to prepare myself, because things could go either way,” said Evelyn. They continued to monitor the baby’s growth and hoped to make it five more weeks without complications. As week 25 began, baby Ethan’s heart rate dropped dramatically. Like Lainie, Evelyn received steroid injections and, on December 16, Ethan Satele was delivered by emergency C-section. He weighed only 15 ounces. Ethan was taken to the NICU and cared for in room 288, reserved for the most fragile babies. Evelyn has worked at LBM, as executive secretary in the pathology lab, for 21 years. She knew Ethan was receiving the best of care; however, his condition was extremely critical. “I want to say everyone in 288 was wonderful,” said Evelyn. “Of course, there were ups and downs with Ethan’s condition, but as far as the doctors and nurses giving me the information I needed, we (with husband, Ace) loved it.” In March, Ethan was moved to a private bay. “The pavilion was great,” said Evelyn. “We were able to stay in the family room and it was so beautiful. Room 288 was really busy, really closed in and noisy,” said Evelyn. It has to be. But for those babies who are a little stronger and healthier, the pavilion offers them what they need. “The new unit is great for the older babies, who need a little more privacy,” said Gayle King, RN, one of Ethan’s primary nurses. “It helps with mom and baby bonding.” And the lighting is softer, which is better for the babies. “It’s a lot more personal over here,” said Gayle. Ethan has had many surgeries, with one more scheduled, and still requires oxygen. However, on July 10, Ethan’s family welcomed him home. “He is being a normal baby and gaining weight,” said Evelyn. He now weighs more than 7 pounds. “He is such a sweet baby,” said Gayle. “I am so happy he made it through. He deserves a good life.” Room for Family In November 2007, when Utuone Tauanuu was just 2 years old, he was diagnosed with leukemia. He was treated at MCHLB and stayed for three long months. Utuone’s treatment and maintenance were successful, and he went into remission. Unfortunately, in 2010, his leukemia returned. Utuone was hospitalized and has been in active treatment for the last two and half years. “When your child is going through something so difficult, it is hard not to have your own space,” said Bernalee Tauanuu. “The rooms on the old unit were small, with no privacy.” In February, while Utuone was going through vigorous treatments, Bernalee gave birth to his healthy baby brother, Moeiseu. “Utuone was actually in the Nightingales Infusion Center, having treatment, while I was in labor at MCW,” said Bernalee. During the stay, the family was moved to the new Pediatric Hematology/Oncology Unit. “The private rooms made it a little easier,” said Bernalee. She was breastfeeding her new baby, and the privacy allowed her to be present for both Utuone and Moeiseu. She never had to choose between her children. “I like when my mom and baby stay with me,” said Utuone. “And sometimes my dad stays, too.” Utuone, now 7 years old, was recently discharged and is back home doing everything he loves, such as playing games, playing on his Xbox, and spending time with his family. “Now, we wait to see whether he goes into remission,” said Bernalee. Yes, it has been a busy year. 32 20 24 New Center for Women private rooms labor and delivery rooms. private NICU bays, promoting a healing environment and providing privacy to parents and family members. 24 private rooms in the Pediatric Hematology/ Oncology Unit, recreating the comfort and privacy of home. Annual Report 2011-2012 9 Finding Their Strengths Isaiah and Robert Hatten (left) have the academic help they need to succeed because of a generous gift from Dr. and Mrs. Jackson and the Miller Foundation. by Kimberly Yap “When it comes to Isaiah and Robert, they are all about sports, sports and more sports,” said Robbin Hatten of her 10-year-old sons. Football is Isaiah’s favorite sport and baseball is Robert’s. In the athletic environment, they are on a level playing field with other kids. Unfortunately, sometimes in the classroom, they’re not. Through the Cracks When children struggle in the academic environment, there is an impact. Some worry and are labeled emotional, anxious or depressed. Others respond with actions and are labeled hyperactive or conduct disordered. These labels are not always appropriate. “Isaiah is a great kid and fun to be around, but he can be very stubborn,” said Robbin. He’s smart and knows the work, but finds it difficult to put 10 Annual Report 2011-2012 it on paper or turn it in on time. Robert finds school a bit harder and struggles with comprehension. But, he doesn’t get into trouble and does what he is told. “Robert is a perfectionist and internalizes everything,” said Robbin. “He had a headache for 30 days” from school-related stress. “The best way to describe these children is lost,” said Christina Aguirre-Kolb, MS, LEP, ABSNP, educational psychologist, Stramski Children’s Developmental Center at Miller Children’s Hospital Long Beach. “Those who struggle in the academic learning environment become lost as they slip through the cracks.” They behave and do well enough to progress through the system, without true understanding of their abilities. “So often we take into account the physical abilities of people when we give them a physical task,” said Christina. This same type of analysis doesn’t always occur in the academic environment. Learning skills are typically considered the same among everyone in the class. But challenges, such as those demonstrated by Isaiah and Robert, have long-term repercussions and can be debilitating. “Early detection is critical,” said Walter M. Florie Jr., president and CEO, Miller Foundation. “It was pretty clear, if they could hire this person, they could analyze the disorders and start programs earlier.” Cognitive assessments and academic tests are used to find strengths and weaknesses in a child’s learning abilities. Based on the test results, Christina recommends strategies and intervention tactics for parents, physicians and schools. “My goal is to work with a child’s strengths, so his or her education can be as valuable as possible,” said Christina. Gary Feldman, MD, medical director of the Stramski Center, acknowledged, “Christina has been a phenomenal boost to our program. She can perform the same tests as the schools and initiate testing for those kids who fall through the cracks.” The testing helps fine-tune how children can be helped at school and at home. “If we understand how they function, we can help them,” said Dr. Feldman. Christina Aguirre-Kolb, educational psychologist, works with (left) Isaiah and Robert Hatten, while Walt Florie, president and CEO of the Miller Foundation, looks on. Finding Help In February, thanks to the generosity of both the Earl B. and Loraine H. Miller Foundation and a grant from the Sandi and Doug Jackson Donor Advised Fund, Christina joined the team at the Stramski Center. The Stramski Center provides comprehensive care for children, from birth to 21, with conditions such as delayed development, autism, fragile X syndrome, ADHD/ADD, Down syndrome, learning disabilities, behavioral sleep conditions, and craniofacial abnormalities, such as cleft lip and palate. Care is achieved through the seven Stramski Center specialty programs: Behavioral and Neurodevelopment, Craniofacial, Sleep Disorders, High Risk Infant Follow-up, Genetics, International Adoption and Fragile X. Each program is designed to help manage a child’s illness and improve his or her developmental outcome. “We realized the Center needed a full-time psychologist to do the in-house testing and evaluations necessary to reach the next level,” said Doug and Sandi Jackson. With budget cuts in school districts and Regional Centers, testing becomes more difficult to obtain. “It was an area where we felt our donation would make a difference.” Plan for Success A friend in a similar situation told Robbin about the Stramski Center: “The little gem no one knows about.” Robbin had considered taking her sons to the Center for a while. She knew it was time when Isaiah’s Sunday school teacher told her, “He defines stubborn.” Dr. Feldman agreed Isaiah would benefit from further testing. “We see patients collectively [as a team] and, if there’s a need for psychological testing, we refer them to Christina.” She reviews the case, gets required authorizations, does the testing and provides comprehensive reports. The Stramski team then meets with the family and reviews the findings to create a comprehensive management plan. “We got Isaiah’s results and found out, some information that is coming at him, he’s not able to process,” said Robbin. “Christina communicates with the school to discuss the child’s results and what needs to be done,” said Dr. Feldman. “She talks to the parents and helps them better advocate for their child.” Parents are always the best advocates and having test results better equips them to meet their child’s needs. Robert was tested next. Robbin was worried that, as he gets older and school gets harder, the learning difficulties might overwhelm him. Christina substantiated a past diagnosis of ADD and identified that the information Robert receives verbally is not being processed in the same way as visual information. In September, Isaiah and Robert will attend a new school. “The school received the results and knows the struggles the boys have,” said Robbin. “I am excited to watch them succeed.” Annual Report 2011-2012 11 The Legacy of Willie Burley by Jose L. Garcia and Carol A. Beckerman Wilma “Willie” Burley Successful entrepreneur, grateful patient and generous philanthropist – Wilma Burley was a savvy investor with a passion for giving. Trust with her estate – making MMCF the beneficiary. When LBM announced the construction plans for the new Todd Cancer Pavilion (TCP), she quickly committed to naming a room by funding it with a portion of her Charitable Remainder Trust. The late “Willie” Burley was a longtime friend of the Memorial Medical Center Foundation (MMCF). Not only was she a former breast cancer patient at the MemorialCare Todd Cancer Institute at Long Beach Memorial (LBM), but she was also a Philanthropic Friend. And, a thoroughly involved one at that. The room Willie chose to name is designed as a boutique shop for cancer patients. This boutique will provide products particularly for breast cancer patients and be a part of the integrated cancer medicine program. The program creates a place where cancer patients can not only see their physician, but can find other professional and support services such as acupuncture, massage therapy, a rehabilitation gym, a cooking demonstration kitchen, psychosocial services, and of course, the boutique. Willie made several outright gifts over the years, but she also gave her time as a mentor in the breast cancer mentoring program. Randal Snyder, manager of Women Guiding Women Cancer Support and Education, reflected, “Willie was truly larger than life and she was always there for others as a vibrant force of nature.” In addition, Willie would lace up her walking shoes and show her support at the annual Team Spirit Breast and Ovarian Cancer 10K Walk. Willie left very specific instructions for the purpose of her final gift. Since her passing, the remaining 60 percent of her Trust has become an endowment at MMCF – creating the legacy of Wilma “Willie” Burley. “Willie was truly larger than life and she was always there for others as a vibrant force of nature.” Randal Snyder, manager of Women Guiding Women Cancer Support and Education When considering the sale of her real estate holdings, Willie called Jim Normandin, MMCF president, to discuss her concerns and explore viable charitable options. To minimize the high financial gains tax that would be incurred from an outright sale, they decided to create a Charitable Remainder 12 Annual Report 2011-2012 If you are interested in following in Willie’s footsteps and becoming an involved investor in your community while creating your own legacy, contact Jim Normandin at 562.933.1667 or [email protected]. by Nhadira B. Johnson You or someone very close to you has just been diagnosed with cancer. Fear has taken over and you or your loved one does not know where to turn. Look no further, the new Todd Cancer Pavilion (TCP) at Long Beach Memorial (LBM), is being built to provide a place of healing. The much-anticipated grand opening of the new TCP will take place in June 2013, and will provide an array of programs for those newly diagnosed, as well as for long-term survivors. It will be a healing oasis, blending the world’s most advanced technology and therapies for cancer care in an environment that is convenient, calming and inviting – where the emotional and spiritual needs of patients and their families will be addressed. An integrated cancer medicine program will also include yoga, exercise, massage, acupuncture and educational programs. Physicians, nurses and other specialists representing all areas of cancer medicine will work side by side in an environment that promotes survivorship, communication and collaboration with access to the best technology, including digital mammography, TomoTherapy and hyperthermia equipment. Courtesy of c a Architects “We are on time and on budget, and we are all excited to offer the comprehensive cancer services so desperately needed. Many services are funded by the philanthropic contributions of our supporters and are an integral part of making the new pavilion successful,” says Cathy Kopy, executive director of the Todd Cancer Institute (TCI). Cancer affects our society in devastating ways and is the second leading cause of mortality in the U.S. In an effort to combat the disease, the TCI will always pursue clinical research opportunities and offer the latest patient programs. Contact the Memorial Medical Center Foundation today at 562.933.4483 or [email protected] to see how you can help. The image in the center is an architectural rendering of the Todd Cancer Pavilion. The construction images were taken in September 2012. Annual Report 2011-2012 13 Providing a Comfort Zone for Families by Nhadira B. Johnson and Carol A. Beckerman Imagine if your child was in the Pediatric Intensive Care Unit (PICU) with a life-threatening illness. Each and every second is critically important, making it impossible to leave the hospital. But everyone needs to rest. For many families in this situation, one of the Family Overnight Rooms, supported by the Ronald McDonald House Charities of Southern California (RMHCSC), is the “comfort zone” at Miller Children’s Hospital Long Beach (MCHLB). Parents of children in the PICU or the Neonatal Intensive Care Unit (NICU) can now take advantage of newly renovated sleep rooms to catch a nap or take a shower – all within mere steps of their hospitalized child – thanks to a $30,000 grant from the RMHCSC. “We have a strong appreciation for the partnership that Miller Children’s has with us. We wanted to support them in the same way they have supported us,” said Ronald J. Piazza, RMHCSC Board chair. Executive Director of the Long Beach Ronald McDonald House Cheri Bazley added, “We recognize that there are families who do not feel comfortable leaving their 14 Annual Report 2011-2012 critically ill children alone in the hospital, so we are pleased to provide funding to Miller Children’s to renovate the in-house family rooms.” The grant will fund a complete remodel from head to toe, including new furniture, carpet, televisions, and even new paint. The grant has been allocated to remodel one room in the NICU and three rooms in the PICU. Thanks to RMHCSC’s gift, these families will continue to receive “that extra measure of care.” “When your child is critically ill, the last thing you want to do is go home. You want to be nearby. These newly remodeled rooms will provide that warm and comforting place that the families need,” said Joyce Volsch, vice president of Patient Care Services. The family rooms help parents stay in close communication with their child’s medical team, improving the overall experience, not just for the family, but for the Miller Children’s team as well. “We are so thankful for RMHCSC’s generous donation to refurbish our family overnight rooms. They help our families feel as comfortable as possible during the most stressful and challenging times of their lives,” said Brooke Johnson, RN, BSN, CCRN, PICU clinical operations manager. Finding comfort away from home never looked so good at Miller Children’s Hospital Long Beach, thanks to RMHCSC – making a difference, one family at a time. caregiver touch One can be highly trained with all the health care experience in the world, but having the right touch is key to providing the best care. Annual Report 2011-2012 15 In the Huddle by Donna Queza It’s 9 a.m. An elderly patient eats breakfast in her room. She doesn’t realize it, but a few doors down, the bruises on her arms are raising questions. In a classroom on the fifth floor, a team of experts meets to discuss patient care. This patient’s case is next. Each person in the room has a possible explanation for the bruising. Taken individually, the theories offer no solution. But, when combined, they all contribute to a bigger picture. A bedside nurse raises the concern of abuse, a logical conclusion given the circumstances. At that point, a social worker chimes in. She’s met with the children – the patient’s primary caregivers – and abuse seems highly unlikely. Judy Fix, RN, chief nursing officer (right) was instrumental in the creation of the daily Huddle. She is on the third floor with Jonathan Salcedo, MD, and Evy Gomez, RN. A typical morning Huddle. The daily gathering of nurses, therapists, social workers and others to discuss and improve patient care. The physical therapist has another suggestion. Given the placement of the bruising on the patient’s arms and shoulders, it could be an issue of improper mobilization. No matter how well intentioned the children, if they have not been properly trained to move the patient, it can be a needlessly painful process. Finally, the physicians weigh in. A blood disorder could also be the cause of the bruising. Based on the patient’s electronic medical record – accessible from the team’s laptops – she hasn’t yet been tested. Within the span of a few minutes, a physical therapy session with the patient and her family is scheduled, diagnostic studies are recommended to the patient’s physician, and follow-up with the social worker is deemed appropriate. The tasks are written up, and the nurse is sent back to her patient with clear goals to move from diagnosis to treatment and eventual release. The team, also including administrators, pharmacists and respiratory care specialists, continues the morning like this from floor to floor in the tower of Long Beach Memorial (LBM). The discussions might take place behind closed doors, but their impact on patient care, length of hospital stay and caretaker efficiency is obvious 16 Annual Report 2011-2012 Gathered around the table for the Daily Huddle to discuss patient care are Jeanette Yefsky, RN; Linda Hoff, RN; Howard Worcester, MD; S. Gainer Pillsbury, MD; Kelly Hayashi, PharmD; Bonnie Lewis, LCSW; Vilma Sta. Romana, RN, and Tammy Nguyen, RN. to all. “It’s about the right person giving the right care at the right time,” said Linda Hoff, RN, vice president, Medical/Surgical Nursing. The Dawn of Daily Huddles Efficiency is key when running a medical center as large as LBM. When in early 2011, it was discovered that the length of patient stays was steadily increasing the administration decided to institute a program to reduce bottlenecks, and get teams working more efficiently and appropriately. “I believe that care used to happen in a parallel process,” said Judy Fix, RN, chief nursing officer. “But, when we bring everyone together, we ensure there is a plan of action for the patient. Now the [separate medical] disciplines are clear on the plan and how to move the patients’ care forward,” she said. It was from this concept that the Daily Huddles were derived. “I’ve practiced at Long Beach Memorial for 32 years and, until now, I never realized the complexity of moving a patient through the hospital,” said Howard “Les” Worcester, MD, medical director, Resource Management. “Now, this is the only way that makes sense to manage patients. Medicine has become so complex, and we’re able to learn something from each other every day.” Dr. Worcester said that the stars of each Huddle are the nurses who present to the group. They work on the front lines of patient care and often serve as the liaisons among the various members of the care team. “I might see a patient for 30 minutes, but nurses are with them 24 hours a day,” he said. “They have insights into the medical needs, family dynamics and patient personalities, as well as physician and specialist recommendations. They provide invaluable information to the group as a conduit for effective multidisciplinary care.” Nurses have found that they get much of what they need from the meetings as well. For instance, scheduling issues that could take days to rectify in the past are expedited, thanks to dialogue between the primary caregivers and key decision makers. Marcy Mills, RN, said, “It’s made a big difference to the nursing staff and the patients. It’s given us all a better idea of what needs to be done and when.” Marcy recalled a patient who recently came in with mental health issues. “Medically, he really didn’t need us any longer,” she said. Collaborating with the pharmacists and social workers in the Huddle, the team was able to come up with appropriate next steps for the patient’s treatment outside of the hospital. “Having those resources in one room made a big difference.” The Silent Collaborator Often, patient care extends far beyond diagnosis and treatment of symptoms. It’s during these difficult times that the Huddle team really shines. And, they couldn’t do it without their silent collaborator – the hospital’s electronic medical records system, Epic. With a few keystrokes, the Huddle can access important medical history, as well as notes from the patient’s care team. Goals can be added to the chart just as easily. “Electronic medical records mean we don’t have to guess,” said Linda. “We have real-time information to guide us.” As technology becomes a more important part of the hospital experience, the human factor of care remains supreme. “We’re looking at different ways to embed this concept into the everyday process and move Huddles to the bedside. We want this level of collaborative care for every patient,” said Judy. Annual Report 2011-2012 17 From left: Mary Chinchilla, RN; Cuddler Rosemary English; Kate Daeley, RN. 18 Annual Report 2011-2012 Cuddler Jan Waestman Mariah Gaither Cuddler Burrell Ross A Cuddler’s Magic by Donna Queza “There’s magic here,” said Kate Daeley, RN. “I like cuddling babies that you know no one else is here to hold,” she said. And she’s right. Every day in the Miller Children’s Hospital Long Beach (MCHLB) Neonatal Intensive Care Unit (NICU), patients and their families experience a special kind of magic. But the wizards in this Unit don’t wave wands or recite spells. Their magic comes from the heart – love and protection for the newborns who need it most. Burrell and Marlene moved to Long Beach from Albuquerque three years ago to be closer to their daughter and two grandchildren. Burrell was an experienced Cuddler, having volunteered in the University Hospital NICU for a decade before his move. When they relocated, Burrell and Marlene wanted to get involved with MCHLB, especially since their daughter is a proud member of the MemorialCare team and their grandchildren were born at the hospital. Kate and fellow NICU nurse Mary Chinchilla, RN, recognized they couldn’t perform all the magic on their own. Their dedicated team worked tirelessly, but they needed help. Although well-intentioned volunteers had worked in the Unit before, they just didn’t have the expertise to handle the needs of the NICU. Well-trained volunteers could fill a void in the department – cuddling neonates while nurses attended to medical care – but the nurses couldn’t trust just anyone with their precious patients. Mary explained, “NICU nurses are like mama lions. They’re super-protective.” The nurses knew it would be difficult, but necessary, to train a team to take on the job. The Cuddlers Program was born. What it Takes to be a Cuddler In their pursuit of the best and brightest in cuddling, Kate and Mary set up a rigorous training process for volunteers, including an in-person interview, a background check, a class on what to expect, and a one-on-one orientation with a nurse. Rosemary English, a volunteer who also works with children at her church, found the ongoing education insightful. “We have sessions with the occupational therapist who shows us even more ways to hold and soothe the babies.” Rosemary said she’s proud to add “professional Cuddler” to her resume. Burrell Ross, retired educator, grandfather and Cuddler added, “This is not a playgames-with-kids program. It’s sitting down, talking, reading and singing to them.” Research suggests that holding, rocking and cuddling newborns is as important to their development as proper nutrition. Volunteers must be able to sit for as many as three hours at a time holding an infant. Burrell’s wife, Marlene, is also a volunteer. Cuddlers are asked to volunteer at least four hours a week and are required to make a six-month commitment to the program. Rules like these have been instituted through trial and error. In the seven years since the program launched, Kate and Mary have learned a lot about what makes the perfect Cuddler candidate. A Commitment to Service Unlike some of the more social volunteer opportunities offered throughout the hospital, the Cuddler Program is a very intimate experience, forging a one-on-one bond between volunteer and child. This commitment to service is exactly what attracted Nikki Conkings to the program. Thirty-two years ago, Nikki’s son was born at MCHLB. Due to an esophageal disorder, he was in the NICU for three weeks after his birth. “There are only so many ways to say ‘thank you’. And this is much better than a 2-pound box of candy,” she said of her work. The dedicated team of more than 40 volunteers plays an important role in both the lives of the children they hold and the families they touch. For a variety of reasons, it’s often impossible for parents to be with their children all the time they’re in the NICU. The Cuddlers Program ensures that no child will go without the soft touch and soothing voice of someone who cares. And this fact hasn’t gone unnoticed by the Unit’s team of nurses. These still protective “mama lions” have allowed this group of special volunteers into their pride. Kate and Mary’s dedication in training this skilled group has allowed fellow nurses to focus their attention on patient care. There is a waiting list of more than 180 volunteers wanting to join the program. If you’re interested in helping the NICU, donations of board books for volunteers to read to the children are always welcome. You can also donate Pampers points stickers from packages of Pampers diapers. For more information, please contact Mary Chinchilla at [email protected]. Annual Report 2011-2012 19 high tech touch Technology employed in health care can cost millions of dollars or, like this iPad, just a few hundred. The impact can be equally effective in improving patient care. 20 Annual Report 2011-2012 Enhancing Patient Care with the Right Equipment by Nhadira B. Johnson Memorial Medical Center Foundation’s mission is to provide “that extra measure of care” for patients served at Long Beach Memorial (LBM) and Miller Children’s Hospital Long Beach (MCHLB). Ensuring access to the best medical equipment is part of that mission. Here are some highlights of the clinical equipment the Foundation funded during fiscal year 2011-2012. • Bassinets • Cardiac rehabilitation equipment • Cribs • Electron density phantom • Hematology cell counter system • 3-D cardiac ultrasound system • Hyperbaric chamber • Nutrition warmer • Sleeper chairs • Special beds • Functional electrical stimulation leg and arm bicycle • Telemetry monitoring system • Vein finder equipment • Wall-mounted blood pressure monitors Functional Electrical Stimulation (FES) Leg and Arm Bicycle The Outpatient Neurologic Rehabilitation Clinic is where Juan Flores exercises on the new FES leg and arm bicycle. Juan suffers from Guillain-Barre syndrome and after using the machine only twice, he now feels sensation in his legs all the way down to his ankles. He can already walk 18 feet with minimal assistance, making phenomenal progress in such a short time. “There are very few places patients can go to use the functional electrical stimulation bicycle. Now we are one of those places. We are so thankful to the Foundation for the equipment,” said Juan’s physical therapist, Betsaida Cruz, DPT. Special Beds The Pediatric Intensive Care Unit (PICU) at MCHLB is providing more comfort to patients with their new beds funded by the Foundation. The beds have built-in scales, making it easier for the medical team to weigh patients on a daily basis without having to transfer them. “Many of our patients are in critical condition and it is very dangerous to transport them from their bed to a scale. The new beds make it safer and more convenient,” said Bronwyn Stackleather, RN, assistant manager of the PICU. The beds also have Tempur-Pedic mattresses that prevent skin breakdown, providing extra gentle support patients need. Telemetry Monitoring System The Pulmonary Rehabilitation Clinic at LBM will soon receive a new telemetry monitoring system. The system is one of the most innovative models in rehabilitation today, seamlessly managing all aspects of cardiopulmonary restoration. “The system allows up to eight patients to use it at a time. The medical team will be able to monitor each person without devoting a lot of time recording data into the system, increasing efficiency. We are so fortunate to have it as part of our service,” said Lisa Smith, PT, pulmonary and lymphedema clinical supervisor. Right: Betsaida Cruz, DPT, helps Juan Flores on the FES bicycle. Below is one of the new PICU beds. Annual Report 2011-2012 21 Ensnared in a Solitaire by Donna Queza When Carol Schoenbachler’s mother suffered a stroke 25 years ago, doctors were able to save her. What they were not able to do was prevent the interruption in blood flow to her brain from causing permanent damage. The “brain attack” made it difficult for Carol’s mother to speak and swallow, and she spent the remaining 10 years of her life getting around in a wheelchair. A Change of Heart Carol was so affected by her mother’s stroke and its debilitating aftermath that she questioned whether she would want surgeons to try to save her if she ever suffered one. Carol, who had a stroke in March, isn’t asking that question anymore. Thanks to a cutting-edge imaging system that gave doctors at Long Beach Memorial (LBM) a detailed look inside her brain, as well as a new tool that removes clots from clogged brain arteries, Carol has become a vocal advocate of stroke awareness and prevention, and a huge fan of the latest technology in stroke treatment. “I don’t want people who’ve had strokes to give up hope,” said Carol, 59, of Cypress. “There are options out there.” A “Game Changer” At about 9:45 p.m. on March 22, 2012, Carol was settling in for bed after a day at work as a utility company account manager when she felt her left arm go numb and weaken. As she brushed her teeth, she became dizzy. When her left leg gave out, she fell to the floor. She called out her visiting nephew’s name. Though her words came out garbled, he heard the commotion and called 911. Carol Schoenbachler has no problem keeping up with her basset hound, Chloe, since her stroke last March. 22 Annual Report 2011-2012 Carol didn’t realize it in the hours after her stroke, but she became the fortunate recipient of the latest advancements in the assessment and treatment of strokes – the fourth leading cause of death in the U.S. but the leading cause of disabilities. She was assessed immediately by the stroke team, who determined that Carol was, in fact, having an acute stroke. An acute ischemic stroke occurs when an artery to the brain is blocked by a clot. Carol was taken to LBM’s recently installed 320-slice CT imaging system, which captured 3-D images of her brain, the blood vessels that pump blood into it, and how much of her brain tissue was permanently damaged or in danger of being damaged. Interventional neuroradiologist Reza Jahan, MD, who practices at LBM and is part of the Division of Interventional Neuroradiology at UCLA, eagerly turned to a new device called the Solitaire to remove the blood clot – an emergency intervention that is critical in the first few hours after a stroke. Dr. Jahan was the neurointerventional principal investigator in pre-clinical studies and the lead neurointerventionalist in the national clinical trial that led to the Solitaire gaining approval by the FDA in March 2012. “It really is a game changer,” Dr. Jahan said. The Solitaire, originally designed as a stenting device to treat brain aneurysms, looks like a long wire inserted into an artery in the groin and threaded up to the affected artery in the brain. When it reaches the blood clot, advancing the device further allows the tip to expand into a tiny stent-like metal cage that pushes the clot against the wall of the artery, ensnaring it in the cage. When the wire is removed, the clot is pulled out with it. Unlike its predecessor, a corkscrew-like device called the Merci Retriever, the Solitaire allows for immediate restoration of blood flow to the brain. Dr. Jahan said the Solitaire is also easier to use and more effective than the Merci. Carol, who was put in so-called “twilight sleep” – or conscious sedation – rather than general anesthesia, recalls being able to raise her left arm almost immediately after the clot was removed. “I’m so grateful I was taken to Long Beach Memorial,” said Carol, who returned to work full-time in mid-September. “I honestly think that’s what saved my life.” Carol still has some coordination issues but has resumed her normal activities, including a favorite: walking her 6-year-old basset hound, Chloe. She is also eager to spread the message that suffering a stroke isn’t a reason to give up hope. “I feel I’ve really progressed,” she said. “I feel that I have my life back.” The Certified Stroke Program at Long Beach Memorial The MemorialCare Stroke Center at Long Beach Memorial is a dedicated Stroke Receiving Center for Los Angeles County, with a stroke team available around the clock and the latest in advanced treatment options. Since 2008, the program has received hard-earned certification as a Primary Stroke Center by The Joint Commission, according to program director Angie West, RN, MSN, CCRN, CNRN. Safety and quality of care are constantly being assessed, Angie affirmed, and specialists in the program regularly fan out into the community to talk about stroke prevention and education. Educational efforts and screenings are supported through funding from the Roxanna Todd Hodges Foundation. As part of its Certified Stroke Program, LBM has also joined the American Stroke Association’s “Get with the Guidelines –stroke” program to provide the most current and effective procedures to improve the overall quality of care for first-time stroke patients and treatments for those with a history of stroke. Interventional radiologist Reza Jahan, MD, used the new Solitaire device (detail, above) to restore the blood flow to Carol Schoenbachler’s brain. Annual Report 2011-2012 23 Touched by the Technology in Her Hands by Carol A. Beckerman Christiana Gilliland had just turned 21 when she was diagnosed with neuroendocrine cancer, a rare disease. The treatment provided by local physicians did nothing to stop the disease’s progress. So she and her mother, Barbara Ashe, traveled 6,000 miles from their home in Guam to find hope at Miller Children’s Hospital Long Beach (MCHLB). It is hard enough to endure chemotherapy infusions. But to be so far from home, lying in a hospital bed day after day for weeks on end, is almost unbearable. Christiana missed the rest of her family and all her friends. The cost of keeping in touch by phone, either by the land line in her room or by cell phone, is costly. “Not only has it been a long journey, but I feel very isolated,” said Christiana. Touching Others A little more than two years ago, a new fundraising group called the Young Professionals Association (YPA) was formed. In its very first year, YPA raised $37,000 to purchase rocking chairs for the Pediatric Emergency Room. But this past fiscal year, when the group looked at the approved “wish list” from departments at Miller Children’s, they decided unanimously to raise money to purchase 29 iPads, 10 of which went to the Pediatric Hematology/Oncology Unit at MCHLB. Steve Jobs of Apple, the company that makes the iPad, once said, “These technologies can make life easier, can let us touch people we might not otherwise. You may have a child with a birth defect and be able to get in touch with other parents and support groups, get medical information, the latest experimental drugs. These things can profoundly influence life.” For Christiana, having the iPad available profoundly influenced hers. She checked out an iPad from a Child Life Specialist each and every morning. By downloading the free Skype app and setting up an account to contact her family in Guam, she was not only able to talk to them, but she could see them as well. With her sister in South Carolina, Christiana used Facetime, Apple’s application that lets iPhone and iPad users easily communicate through embedded web cameras. Exploring all the Possibilities For Child Life Specialist Araceli Angulo, the iPad not only makes her job easier, but she sees many Patient Christina Gilliland and Child Life Specialist Rose Mills speak with Barbara Ashe, Christina’s mother, via the iPad using the Facetime feature. 24 Annual Report 2011-2012 times each day how it helps children cope with their stay in the hospital. “When I meet a new patient, I usually say, ‘Do you have an iPad or an iPod?’ Then I show them the one I have and we start comparing the apps on ours with what they might have at home. This gets their attention.” And gets their mind off their illness and surroundings. not only help as conversation starters, but also serve to distract kids when IVs are being started, for instance. And, in the same way Christiana used the iPad to Skype, she recalls a time when an older sibling couldn’t make it to a psychosocial team meeting and the iPad was used as a communication device so everyone could participate. The current popular game for those 9 years of age and younger is “Fruit Ninja.” Araceli pointed out, “Even the toddlers use it.” The general favorite for older kids is “Angry Birds.” But Araceli just learned from a patient that the up-andcoming game is “Angry Birds in Space,” so she just downloaded it. Kayleigh Scott is 15 years old and has been in treatment for five years for synovial sarcoma. That is a lot of hours in a hospital bed. She not only likes the new Pediatric Hematology/ Oncology Unit and the fact that she can have as many visitors as she wants, but she’s also ecstatic that iPads are now available. What’s her favorite game? The iPad is a communication device, an icebreaker, drawing shy, scared young children into dialogue. And of course, everyone loves the games. But with more than 200,000 apps available for the iPad alone, the possibilities are endless. “Where’s My Water?”She quickly replied. “There is a secret game hidden in the app. Having this makes it really fun to be here, because you have this cool stuff to do.” How many kids say that about being in the hospital? Child Life Specialist Rose Mills uses it to teach about upcoming procedures and surgery. She shares photos of the actual rooms and equipment, so that children recognize their surroundings when they arrive in the special procedure, radiology or operating rooms, and don’t feel quite so scared. Rose points out that the games For Kayleigh, it is about passing the time. For the Child Life staff, it is about comforting, entertaining and even educating the children during their time as patients. For Christiana, it is about staying in touch with her loved ones. “It makes home so much closer,” said Christiana. “It is literally in my hands.” Young Professionals Association Kayleigh Scott enjoys the games on the iPad. Child Life Specialist Araceli Angulo works with patients to make sure the iPad is loaded with the latest applications. Giving Back in a Meaningful Way Scott Jones, one of the founding members of the YPA, recalled, “In our first year as an organization, one of the doctors from Miller Children’s came to speak to us. He made it clear how important community support was to the hospital. Our members want to help, but we are busy people – raising young children and working – so we do what we can by raising money to support this worthy cause.” During a recent visit to the Pediatric Emergency Room with one of his children, Scott witnessed firsthand how the iPads are used. “I could see for myself how they helped the children to cope.” The YPA has set its fundraising goal for this year at $55,000. The specific items to be purchased are still pending approval, but will no doubt leave a lasting impact on the young patients at Miller Children’s. Annual Report 2011-2012 25 therapeutic touch Using hands alone, or with assistance from specialized equipment, therapy designed for individualized care provides the touch patients need to enhance their healing. 26 Annual Report 2011-2012 Never, Say Never by Carol A. Beckerman “Grandpa you’re my hero,” said Zoe as she watched her grandfather, Richard Willeford, demonstrate that he could not only stand, but once again walk. A retired firefighter, Richard was in his sixth month of intensive therapy at the Transitional Rehabilitation Services (TRS) of Long Beach Memorial’s Ortho/Neuro/Rehab Institute. Richard’s journey to this point was fraught with ups and downs. After suffering several injuries on the job, he underwent a spinal fusion in 2007. Then in June 2011, Richard found himself paralyzed from the belly button down. After surgery to stabilize spinal fractures, he was introduced to Ann Vasile, MD, co-medical director of Acute Rehabilitation. Dr. Vasile recalled, “I was called in to consult and ‘do my thing,’ which included an examination, education and providing a treatment plan.” Patients usually ask if they will walk again and Dr. Vasile’s response is always the same, “Never, say never.” This philosophy is echoed throughout the rooms and hallways of TRS. The Long, Hard Road For the first month after he learned he was paralyzed, Richard spent time receiving acute rehab care in the hospital. In mid-July after his discharge, Richard began his journey at TRS. At the start, he was only able to move his big toes, but before the end of the year he was demonstrating to Zoe and the rest of his family that, with the help of his walker, he could take a few steps. Diana Owrey, PT, did physical therapy with Richard. Initially they focused on maintaining his muscle tone and keeping him stretched out. Then, as he regained some sensation in his legs, they moved to building back his strength and balance. Richard Willeford is in good hands. Above, he works with occupational therapist Gera-Lyne Delfin-Hagerstrand, OTR, and physical therapist Diana Owrey, PT, at Transitional Rehabilitation Services. Annual Report 2011-2012 27 Never, Say Never con’t. With mobility as a goal, Richard recalled the long, hard road to standing up and finally walking. “In the beginning you’re in a slinglike contraption over the treadmill to get your legs moving. It takes three of them to get you up, then learn how to move again. Then when you progress to a walker, they are right there behind you.” Courage, Hard Work and the Therapeutic Touch by Alex Kecskes As with Dr. Vasile’s mantra, Richard repeated what he heard so often in the gym when things got tough: “Suck it up, Buttercup.” Asking whether or not that could be reproduced in print, Diana assured him, “You bet!” When she was just 6 months old, Hannah Swank was diagnosed with a rare brain disorder called Sturge-Weber syndrome. Becoming Independent Again “We didn’t know what she had when she was born,” said Hannah’s mother, Sarah. “Hannah started having seizures, which we were able to control with medication, right up until she was 2 years old.” Other disciplines are represented on Richard’s therapy team. Gera-Lyne Delfin-Hagerstrand, OTR, was one of them. An occupational therapist, Gera-Lyne’s job was to assist Richard with “activities of daily living.” She worked with him to regain his ability to take care of himself: eating, toileting, cooking (Richard was a firehouse cook), laundry, etc., which helped Richard regain his independence. “One of Richard’s biggest challenges was to put his shoes on by himself,” she recalled. Richard really appreciated that the entire rehab team focused on problem solving. “You just can’t do things the same way, so they teach you how to figure it out,” he said. His wife, Diane, appreciated the community-based therapy. “Being three blocks from the beach, the patients would be wheeled down there to spend time outside in the neighborhood.” And the future? According to Dr. Vasile, “I think Richard still has potential to improve the quality, velocity and endurance of his gait. And he can also improve his balance.” Richard must also feel confident about his own future. He and Diane are planning a 28-day cruise to Hawaii, Samoa and Tahiti. From paralyzed to sailing the open seas, Zoe was right – he is a hero. 28 Annual Report 2011-2012 Panic set in as the seizures returned. “We couldn’t stop them,” recalled Sarah. “We rushed her to Miller Children’s Hospital Long Beach (MCHLB) where she stayed in the Pediatric Intensive Care Unit for two weeks.” How to Survive with Only Half a Brain After careful evaluation, Hannah was transferred to UCLA, where she underwent a hemispherectomy, a surgical procedure to basically disconnect the right side of her brain from the left. Hannah had to survive with only half a brain – the left side. “Before the surgery, Hannah was walking and talking a bit, but after the surgery, it was like having an infant at home. She had to learn to eat, talk and walk all over again – even how to sit up and roll over.” Aggressive Triple Therapies – Speech, Physical and Occupational Between the ages of 2 and 3 years, Hannah began receiving speech, physical and occupational therapy (OT) at MCHLB. Her care was administered under the guidance of Amy Cassedy, MD. “Dr. Cassedy supervised Hannah’s therapies every step of the way,” said Sarah. “She regularly met with her team to monitor Hannah’s progress, making adjustments as needed. She also helped us when we needed prescriptions or letters written to the school.” Hannah continues to receive all three therapies at Miller Children’s. “Initially, we saw Hannah about three times per week for each therapy,” said Dr. Cassedy. Once Hannah started school, she also received speech therapy every week in a group setting. Hannah eventually doubled up on occupational therapy – once a week at the hospital and once a week at school. The therapies produced results, turning a once helpless girl into a physically able, growing young child. “I’ve been following Hannah for several years now,” said Dr. Cassedy. “She’s exceeding many of her teachers’ expectations and continues to surprise us.” All therapists at Miller Children’s specialize in pediatric therapy. “Children have different therapy needs than adults,” said Dr. Cassedy. “In Hannah’s case, although she had such a large portion of the brain removed, her young age allowed her to establish new neuronal pathways to help re-learn some information. In older patients, these pathways are more established and not as easy to re-learn. Miller Children’s has state-of-the art facilities, and our therapists receive continuing education to keep their skills updated and to utilize new treatment modalities.” Happy Birthday, Hannah Hannah recently celebrated her 8th birthday. “She is doing fantastic and has undergone a drastic improvement,” said her mother. “She is now into karate and ballet (she was in a performance of “The Nutcracker”). She even learned to swim last summer and she loves it. She also plays soccer, baseball and she just got out of the basketball league,” exclaimed a proud mom. Some of these activities are with other special needs kids. Hannah is in a full inclusion classroom so she is with other children all day. She continues to get special help with a one-on-one aide, and assistance with reading and writing. Hannah was diagnosed at 6 months with Sturge-Weber syndrome, a malformation of the veins surrounding the right side of the brain. She shows how courage and the right therapies can overcome virtually impossible odds. Hannah’s current speech therapist, Ria Wilson, ST, has been working closely with Hannah, her parents and her school’s speech therapist. “In some areas, she is at her grade and age level; in others, not quite,” said Wilson. “We’re working to develop her narrative speaking skills and her social skills.” “You can’t stop her,” said Sarah. “She can talk and get her point across, but she needs to work on her articulation.” When it comes to collaboration with parents and school, Ria regards the MCHLB outpatient facilities as truly outstanding. “In some school districts you can go from September to June and not see your child’s speech therapist. At the MCHLB outpatient services on Termino Ave., next to Community Hospital Long Beach, parents can see their child’s speech therapist once a week.” A Team Committed to Results Dr. Cassedy will continue to follow Hannah. The determined 8-year-old still has a long road ahead of her, especially from an OT perspective. “She’ll have to learn to live in a two-handed world,” said Dr. Cassedy. “OT will continue to be an important therapy modality. Hannah’s left side – especially her arm and leg – is weaker. Her leg is recovering a bit faster than her arm in terms of strength and coordination. Our OT team is working to improve her upper extremity strength, coordination and fine motor skills.” Sarah Swank can’t say enough about Miller Children’s. “We love the service we’ve been getting from Dr. Cassedy and her team,” said Sarah. “We truly enjoy working with them. Whenever we need something, they’re always there to help, be it letters to her school, or new ideas for working with Hannah. They’re great.” Hannah loves to play team sports, especially soccer. She’ll even take on younger brother, Weston. Annual Report 2011-2012 29 volunteer touch Sharing the commodity of one’s time is a precious gift. When that time is spent raising funds to support the care received at Long Beach Memorial and Miller Children’s, it becomes priceless. 30 Annual Report 2011-2012 aux•il•ia•ry /ôg-zily-rē/ A person or thing providing additional help and support. by Donna Queza An auxiliary, by definition, is that helping hand, that extra measure of care, which makes a hospital, such as Miller Children’s Hospital Long Beach (MCHLB) stand above the rest. With the reopening of it’s new store in the lobby of the MCHLB Pavilion, the MCHLB Auxiliary – formerly known as the Children’s Memorial Hospital Auxiliary, during its first 66 years of dedicated service – felt it was time for a reinvention. With an updated name and ambitious goals to raise some serious funds, fiscal year 2011-12 was one of the Auxiliary’s best years to date. With so many exciting changes for the group, the ladies thought it was a good idea to reintroduce a previous president, Margie Penny as their leader. Like so many of the hospital’s gracious volunteers, Margie has a special connection to MCHLB. When her daughter was 3 years old, she was diagnosed with bacterial meningitis. “We thought we were going to lose her,” Margie said. “I made a deal with God that I would pay it back if she made it.” Her daughter pulled through and is now grown with two children of her own. And Margie held up her end of the bargain. In 2000, Margie joined Linda Dilday, her best friend since their childhood days in Long Beach, as a member of the Auxiliary. This two-time president and continuing volunteer took on the challenge of making purchase decisions for both of the Auxiliary’s gift shops. “It’s a new but fun role for me,” Margie said. And it’s a role the group takes seriously. Each year, $450,000 in transactions goes through the stores, with all profits going back to the hospital. Balloons, cards, flowers and toys – all designed to make patients smile – also fund some of the programs that make children well. In the last year, the gift shops raised $130,000 for pediatric patients. The group’s annual fashion show was another big hit, with luxury auction items and a record-breaking $50,000 raised to benefit the Pediatric Emergency Department. To top it off, the group also chipped away at its $250,000 pledge for a Pediatric Hematology/ Oncology Child Life playroom with a $50,000 contribution. “caring hearts surround me,” could not be truer. “It’s such a wonderful bunch of women,” she said. “They’re all an inspiration.” Linda plans to pick up where Margie left off, with even more money raised for the children. Like Margie, Linda’s connection to MCHLB is all in the family. Her four children were born at the hospital and her mother-in-law was one of the Auxiliary’s earliest members. “There’s always been a need for what we do,” she said. This year, Linda took over as Auxiliary president. “It is only fitting, and an honor, that I am able to follow Margie as president this year,” she said. Linda’s motto, If you’re interested in joining the ladies of the MCHLB Auxiliary, please contact Linda Dilday at 714.848.2987. The women of the newly-renamed MCHLB Auxiliary at this year’s officer’s installation: (from left, standing), Lucille Bayse, Joann Barlow, Jane Nielsen, Roxie Hause, Jeannette Gilles, Glenda Wycoff, Linda Dilday, Pam Duran, Annette Daniels, Mary McClung, Mary Linn Coleman, Leslie Schlauch, Joyce Garrett; and kneeling in front are Lisa Maloney and Hazel Hoshiko. Annual Report 2011-2012 31 Getting Involved and Raising Money by Donna Queza Throughout the hospitals and community, volunteers give of themselves to ensure the very best for patients at Miller Children’s Hospital Long Beach and Long Beach Memorial. Fiscal year 2011-12 fundraisers were on the go – running, walking and reading for the patients. 27th Annual Champions Run for Life Supporting the Jonathan Jaques Children’s Cancer Center at the 27th Annual Champions Run for Life, is young Nolan Kuoch. A record 2,000 people came together in June to celebrate pediatric cancer and hematology patients at the 27th Annual Champions Run for Life torch run. Every year the Jonathan Jaques Children’s Cancer Center (JJCCC) sees more than 800 patients, so it’s no surprise that this event keeps getting bigger and better! One participant, Advisory Board member Michael Barr, who was a JJCCC patient more than 20 years ago, enjoyed his 10th run. Attendees run in honor of survivors and those who lost their battles, as well as the young patients who are fighting today. The event raised $350,000 thanks to community support and generous sponsors Ralphs and Food 4 Less. Call Renae Furlow at 562.933.8604 to get involved with JJCCC. Team Spirit Breast and Ovarian Cancer 10K Walk People really love getting in the Spirit! The 2011 event welcomed a record 1,200 walkers who helped raise $305,000 – nearly $100,000 more than the year before. All proceeds from the Walk fund programs benefiting women treated for breast and ovarian cancers at MemorialCare’s Todd Cancer Institute. In addition to new faces, the walkers were treated to a brand new location at Alamitos Bay Landing with a home base designed by Choura Events. Following the event, attendees brunched in style at McKenna’s on the Bay, Buster’s, and Schooner or Later with healthy snacks provided by Ralphs. Interested in getting involved with Team Spirit? Call Susie Garrison at 562.933.3500 for more details. Memorial Women’s Hospital League The 2011 Team Spirit Breast and Ovarian Cancer 10K Walk inspired 1,200 walkers to participate. This is a league of extraordinary ladies on a mission to bring literacy to families served at the MemorialCare Center for Women. Each year, the League delivers more than 3,000 books to new moms. They also spread education through their monthly Stork Club, an orientation for expectant mothers who are planning to have their babies at the Center for Women. If you’d like to work with the Women’s League, please call 562.933.4483. 32 Annual Report 2011-2012 The Bike Fest Tour of Long Beach not only provides an opportunity for exercise and to tour the city, but raised $225,000 to benefit the Jonathan Jaques Children’s Cancer Center. Wally Joyner and Friends sponsor a yearly golf tournament in support of Miller Children’s Hospital Long Beach. The Long Beach Marathon and the Champions Club Spring Classic also supported Miller Children’s Hospital Long Beach. Around Town – Recap by Carol A. Beckerman Making a significant impact at Long Beach Memorial and Miller Children’s Hospital Long Beach takes dedication, time and, most importantly, community support. That impact is made possible every year through the tremendous hard work and philanthropic spirit of community volunteers. The following are some of the groups who raised thousands of dollars and donated countless hours for the benefit of others. Their generous support this past fiscal year has demonstrated what the power of philanthropy can do to touch the hearts and lives of those in the community in which we all live. From left, Jim Normandin, president MMCF, and Gary Feldman, MD, medical director Stramski Children’s Developmental Center accept a check from Judy McNulty Black, president Steel Magnolias. Annual Report 2011-2012 33 3-D of tricuspid valve Modeling of mitral valve leaflets 3-D Circumference measurement of mitral valve annulus 3-D of aortic valve 34 Annual Report 2011-2012 Businesses Do Make a Difference, A Positive One by Carol A. Beckerman These are uncertain economic times. Yet one thing is certain, the businesses that belong to the Partnerships in Excellence (PIE) program of the Memorial Medical Center Foundation remain committed to supporting Long Beach Memorial and Miller Children’s Hospital Long Beach. They have done so each and every year since their inception in 2002. In fact, they are determined to grow their impact. During fiscal year 2011 – 2012, members of the PIE program gave $180,000 to help patients and physicians at the MemorialCare Heart and Vascular Institute (MHVI). Their gift purchased cutting edge 3-D echocardiography equipment, which uses ultrasound waves to view the heart in action. Shaun Setty, MD, MHVI medical director of congenital cardiovascular surgery, is appreciative. “A 3-D echocardiogram is useful in the diagnosis of different congenital cardiac anomalies. The echo capabilities we have are extraordinary and complementary to our other diagnostic tools. They can help diagnose precise heart valve abnormalities. With this technology, surgery can be better planned.” Knowing that their involvement does make a difference, PIE members have pledged to raise $210,000 for the 2012 – 2013 fiscal year in support of technology for the MemorialCare Breast Center in the new Todd Cancer Pavilion. The Partners invite you to join them in their ongoing quest to improve health care in our community. Learn more by contacting April Barnes at 562.933.1655 or [email protected]. Partnerships in Excellence Applaud them. Support them. Join them. (Photo, Far left) Demonstrating the 3-D echocardiograph purchased with support from the Partnerships in Excellence program is Clara Nakata, RDCS. Her willing “patient” is colleague Anthony Marquez, RDCS. The highly trained staff at the MemorialCare Heart and Vascular Institute is now able to obtain high resolution 3-D images, which assist with diagnosis, as well as surgical planning. The Businesses that Make a Difference Leadership Level CABE Toyota Corridor Recycling/ The Dodson Family Harris & Ruth Painting Kelty Co. Earl B. and Loraine H. Miller Foundation P2S Engineering, Inc. Executive Level BANCAP Terry and Bonnie Cairy City Plumbing GB Remanufacturing Hillside Medical Plaza John M. Philips Oil Field Equipment Signal Hill Petroleum TABC, Inc. UBS Financial Services, Inc. Walter’s Wholesale Senior Level Brascia Builders Farmers & Merchants Bank Friedman’s Appliances Harbor Diesel and Equipment INCO The LBL Group Progressive Management Systems Tangram health+space Tredway, Lumsdaine & Doyle Windes & McClaughery Associate Level AirFlite Bret M. Powell Electrical Contractors DGC – David G. Carver Insurance Everson Spices Gran Construction Highland & Associates Hartley Medical Holthouse Carlin & Van Tright/Blake Christian Image First Healthcare Laundry Specialists Long Beach Convention Center and Visitors Bureau The Maize Group Mitchwil Investments, Inc. Mr. Rooter Plumbing of Long Beach Oxford HealthCare Precision Air Balance Co., Inc. Service Mailers, Inc. Wertz & Company The Westin Williams & Williams Homecare, Inc. Partner Level ADG Commercial Airtronix, Inc. Cambrian Home Care Choura Events Coldwell Banker Coastal Alliance-Louella Hundt CX&B Dann Froehlich Design DPR Construction Ergonomics Comfort Design, Inc. Howard Fletcher III Hamilton Pacific Commercial Real Estate Home Instead Senior Care Human Designs Kingdom Partners Solutions KPRS Construction Robert and NancyAnn Latimer Long Beach Chamber Med Art MHP Miles & Kelley Nicolai Family Partners ProCare One Splick-it! Total Network Solutions Annual Report 2011-2012 35 Everlasting Gifts The Memorial Medical Center Foundation (MMCF) is fortunate to have 137 endowments and donor advised funds established by generous Philanthropic Friends and the MMCF Board of Directors. These funds have a combined value of more than $86 million with the income supporting clinical research, health care education, vital construction projects, patient care programs and cutting-edge medical equipment at Long Beach Memorial (LBM) and Miller Children’s Hospital Long Beach (MCHLB). Your personal endowment with MMCF guarantees your everlasting legacy of giving. Provide support for your area of interest with gifts of cash, securities or other assets. Learn how you can make a difference for generations to come by contacting Jim Normandin at 562.933.1667, [email protected] or visit our website at www.lbmmcf.org for more information. Miller Children’s patient Brandon White performs for, left, Laurel Terreri, MA, MT-BC, the music therapist who taught him how to play guitar and Debbie Bickerstaff, who along with her husband, Glen, support the music therapy program through their donor advised fund. 36 Annual Report 2011-2012 Endowments and Donor Advised Funds Children’s Auxiliary Anonymous Henry Clock Family Ellen Antaya Lillie Cole Jo Ann Arthur Lawrence and Frances Copeland Barbara K. Robinson Fund Helen Couch For Breast Cancer Research Gordon D. Clark James Craig Sr. Robert and Nancy Barry Carolyn R. Cunningham Irene Baughey Robert De Fields Robert and Emiline Beamon Harold DeGolia, MD Christian and Naomi Bement Richard DeGolia, MD Bickerstaff Donor Advised Fund Leigh and Rachel Dunn Bickerstaff Family Foundation Myrvin Ellestad, MD Nelda Bird Joe Eskin Ray and Isidore Bloomfield Clelia Fairbairn Blue Cross Family Medicine Eleanor Brawdy Dr. Jerry and Marilyn Finklestein Robert Brite Naomi Fisher Harry and Frances Buffum Robert H. Frankenfeld, MD Wilma Burley Roger K. Freeman, MD Marguerite M. and John H. Burns Eva and Duane George Mildred Carlton Dona R. Grindle Don and Hazel Carner Hal and Florence Grubbs Helen Cartana and T.M. Mills Harry and Myrtle Hachmeister Mary Cereghino Halcomb/Agnew Family Clare Hamman Robert L. Martin Francis Reider Ven-Dee Donor Advised Fund Joseph Hasner Edith Martinez Carol Richards Ray Vreeland Helen Hoag Chair George Marx Mary Robinson Cornett Wallace Eldon and Molly Hickman Earl B. and Loraine H. Miller Sol Rodney Vivian Wariner and Doris Hines Everett H. and Phyillis Miller Edna Salmans Millard Hines Herbert and Dorothy Milligan Samuel Sargeant R.J. Watts Helen E. Hoag Linda Moore Rudolph C. Schweitzer Martha Weber Hubert Houssels Munzer Family Patricia R. Simmons Weingart Foundation Clinton Hutchinson Murphy Donor Advised Fund Gary Smith Katherine White, MD Mafalda Digregorio Janswick James and Dorothy Nagle Lillian Z. Smith Raymond A. and Alice E. Norman Jaques Family Neonatal Medical Associates Anne Snow Betty Jones NICU Program Mathilda Karel Spak Rita J. Wiese Sarah Kanofsky Nightingales Jack F. Stanson Janet K. Wilson Milton M. and Sara J. Kaplan Nursing Eileen Stolcis Dorothy Wiltse Kaplan/Bial/Jalonack Svend “Ole” Olsen Thomas and Margaret Leon and Dorothy Wiltse Grace Karoly Parkinson’s and Movement Strawbridge Florence Melchior Whitmore Jack W. Witherspoon F. Calvert Strong Margaret Womack Harold Parks Robert and Helen Summy Eudora Bell Wyatt Lowell R. Lamb Daniel and Diana Parr Wilmier J. Talbert Gail Zotovich, RN Alan Lavallee Pott Family Howard and Ethel Thorp Doris Leser Philip Pryne Family Malcolm Todd, MD Levinstein Donor Advised Fund Bennie C. Reagan Jacqueline L. Trepp Long Beach Family Planning Donna M. Reckseen Mary Van Camp Virginia Madsen James Allan Reep Gilbert Van Camp Sr. Victor Maron, MD Elizabeth Rees Gary and Marlene Vatcher John E. Kashiwabara, MD Disorder Charles and Frieda Kuhn “The greatest use of life is to spend it for something that will outlast it.” William James Annual Report 2011-2012 37 Foundation, Corporate and Government Grants The Memorial Medical Center Foundation receives grants from private foundations, as well as federal, state and local granting agencies, to improve the quality of life for patients served at Long Beach Memorial and Miller Children’s Hospital Long Beach (MCHLB). We thank the people behind the following entities for their support: The Ahmanson Foundation Allergan Foundation Andre Sobel River of Life Foundation Beckstrand Cancer Foundation Bickerstaff Family Foundation BP Corporation North America, Inc. The California Endowment Carl E. Wynn Foundation Cystic Fibrosis Foundation Dameron Family Foundation Earl B. and Loraine H. Miller Foundation Edwards LifeSciences Freeman E. Fairfield Foundation First 5 LA Hyundai Motor America The Kenneth T. and Eileen L. Norris Foundation Pediatrix Medical Group, Inc. Port of Long Beach Ronald McDonald House Charities – Southern California The Roxanna Todd Hodges Foundation Southern California Edison Foundation St. Baldrick’s Foundation Tichenor Support Foundation Toyota Motor Sales, USA, Inc. This past year, the Earl B. and Loraine H. Miller Foundation made a grant in the amount of $2,760,000 to support several areas of pediatric care at MCHLB: the position of a medical director for Pediatric Hematology/Oncology and in the same area, the positions of a clinical research nurse and a certified research associate, and, as described on pages 10 and 11, the position of an educational psychologist for the Stramski Children’s Developmental Center at Miller Children’s. Isaiah and Robert Hatten are just two of the children helped through a Miller Foundation grant supporting the new position of an educational psychologist at the Stramski Children’s Developmental Center. 38 Annual Report 2011-2012 The Ahmanson Foundation funded a grant of $300,000 to the MemorialCare Center for Women at MCHLB supporting the construction of a new Perinatal Special Care Unit. The Unit gives high-risk mothers with complicated pregnancies a positive and nurturing environment where physicians and health care professionals can identify health issues and solve problems to increase the number of healthy births. Annually, more than 2,000 high-risk women are admitted to the Unit, with a high percentage arriving as referrals from small community clinics and hospitals throughout the Southland. The Carl E. Wynn Foundation provided a grant of $10,000 to increase access for pediatric and adolescent cystic fibrosis patients and parents to receive genetic counseling services. Cystic fibrosis (CF) is an inherited disease but too often families are blindsided by a diagnosis of CF, never having prior knowledge of a family history. A genetic counselor helps newly diagnosed patients and families understand the genetic etiology of CF and the psychosocial aspects of being diagnosed with a genetic condition, which is a different conversation for every patient and family. Many patients and families continue to need genetic counseling as the disease progresses. Yolanda (with her daughter, Olivia) Perez was thrilled with the new MemorialCare Center for Women renovation, supported in part through a grant from The Ahmanson Foundation. Eliezer Nussbaum, MD, cystic fibrosis (CF) patient Rachel Course and Julia Greenwald, MSW, appreciate the support given to the CF program by the Wynn Foundation. Annual Report 2011-2012 39 Jeffrey S. Luther, MD Myrvin H. Ellestad, MD Arreatha Mobley Mike Newton Heartfelt Honorees The Munzer Family Award The Munzer Family Award recognizes a physician for his or her excellence in teaching and research. We are proud to recognize Jeffrey S. Luther, MD, as the 2012 recipient. Dr. Luther joined Long Beach Memorial (LBM) in 1993 as a full-time faculty member and director of Clinical Services, and in 1998 he became the associate director of the Family Medicine Residency Training Program. Dr. Luther also serves as vice chair of LBM’s Department of Family Medicine and chair of General Pediatric Care Line at Miller Children’s Hospital Long Beach. He chose family medicine for the opportunity to work with patients and their families, from childhood to end-of-life issues, and everything in between. When he is not teaching the next generation of family physicians or tending to his patients, he enjoys music, sports (especially soccer), cooking and traveling. Dr. Luther was singled out by a blue ribbon committee of his peers for this esteemed honor. 40 Annual Report 2011-2012 2012 Munzer Family Award for Lifetime Achievement We are proud to present the first Munzer Family Award for Lifetime Achievement to Myrvin H. Ellestad, MD. Dr. Ellestad is recognized for his groundbreaking work in cardiology. He has devoted 52 years of service, first in the cardiology program at Seaside Hospital, and then later at Long Beach Memorial. His career has been dedicated to improving the diagnosis and treatment of heart disease, as well as teaching medical students, residents and fellows. William S. Cheney, MD, Memorial Award Established by Mrs. Julia Cheney, this award is given annually in memory of Long Beach Memorial’s prominent and well-loved surgeon, Dr. William S. Cheney. It acknowledges the most outstanding surgical resident for exceptional skills, medical leadership, mentoring abilities and a caring patient attitude. The 2012 award has been presented to Christopher P. Washington, MD (not shown). The Murphy Distinguished Service Volunteer Award The Murphy Distinguished Service Volunteer Award was created by the Murphy Family in 1999 and funded with their philanthropic gift through the Memorial Medical Center Foundation. This award recognizes two service volunteers who exemplify “compassion, commitment and care” at LBM. The 2012 Recipients: Arreatha Mobley was nominated by her colleagues for her kindness and care. Her nomination letter stated: “As a volunteer for 35 years, Arreatha always has a smile on her face and has compassion for everyone – she truly deserves this award.” Mike Newton was selected by his colleagues for his dedication and cheerful spirit. His nomination letter stated: “Mike is an inspiration to us all. He is a wonderful person and an asset to our volunteer group because of his positivity and exceptional work.” Employee Giving 2011 Thank you to all employees that gave back to patients and families. Cheryl Aardema Ebere O. Abanobi Amy Abatay Naima Abdirahman Xylona Abella Sutphin Cristelita Abutan Lisa Acoba Hernandez Edgardo Acuña Holly Adams Cora Adan Florestine Adaya Elaine L. Addison Dominique Adoumie MaLina Adriano Jennifer Agnew Maria Aguilar Mary E. Aguilar Natalia Aguilar Betty Alailefaleula Sophia Alamo Angelica Alarcon Richard Alarcon Edwin Alba Diana O. Alcantar Helen Alera Angie Alexander R. Marlen Alfaro Emma Alforja Ginger Alhadeff Lee I. Alhadeff Kimberly Alpuerto Veronica Alquilita Elizabeth A. Alvarado Anthony Alvarez Daysi Alvarez Elizabeth Alvarez Lisandra Alvarez Elda Alvidrez Laurie R. Amberry Irene Andaya Deborah Anderson Wendy Andreu Cristanna M. Andrews Janine M. Andrews, CRT Robert Andrews Bret Andro April J. Ang Mary Annala Sue Antisdel Darunee Anujarerat Francia Apor Erasto Aquino Maria Aquino Nelia Aquino Nick Arce Peter T. Arevalo Daniel Arko Jamie Armendariz Gloria Arnold Kelly Arnold Jessica Arreola Yolly Asanza Deogracias Asuncion Marie Atchley Marcia Atkinson Debrah Pasamonte Atoigue Tracy Austin Lised Avendano Veronica Avina Christine Ayster Raquelyn Babaran Dorothy Baca Rodolfo Bacani Elizabeth Bailey Lillian Bailey Rey B. Baldonado Adrienne S. Baldwin-Myers Kandice Ballinger Rosabeth R. Baluyot Tiffany Banks Garret Banner Evelyn Banuelos Amor R. Baradi Maria Barajas Max Barajas Penne Baray Mary Jo Barnes Veronica Barreto Julie Barriga Chavez Adrianna Barron Abril Bartels Elvera Barycki Jeycee Basilio Joyceline Bauer Anna Baumgartner Janneth Bautista Kim Bautista Lilia Bautista Sonia Bautista Sylvia M. Bayla Roque Isidro Baylon Vater Beavers Jessica Becerril Brett Beck Diane Beck Charles Beckwith Mary E. Beiermann, RN Christina Bell Dary K. Bell Lenora Bell Cynthia Beltz Cynthia R. Bennett Joanna Berna Soriano Nancy Bernal Maya Bertrand Umesh C. Bhargava Olinda Bias Sandra Bien Claudia Billings Agnes Binuya Cecilia Birondo John Bishop Courlett Bivens Diane Black Marica Blagojevic Cynthia Blount Helayna Blurton Trudy Bly, RN Tessa Bonney E'erneisa Boone LeAnne Boskovich Christopher Boswell Megan Boudreau-Hogg Mary Bowen Christy Bowers Marylyn Bowlin Deneen Boyce Mary Boyd Ashanti Boyd Sandra Boyd Gloria Boza Les Brainard Kevin Brewer Kristy Briones Monique Brooks Andrea Broussard Lisa Brown Mary Ann Brown Sue P. Brown Tracy Brown Erik Bruckman Dr. Diane Buchman Emerita Buenviaje Sondra Bueoy Patricia Burch Cordelia Burke Chihoko Burnam Cynthia Burnham-Preedeedilok Candice Burtman Nicollette Buth Randoll Cabudol Frances Villanueva Caipang Calixta Cajayon Liliana M. Calderon Sherri Callahan Esther Camacho Pauline Camacho Charlene Cameron Christina Campoz Jennifer Candelaria Maria Candelaria Sanchez Christina Canini Cicily Cantacessi-Jordan Brian Capen Barbara J. Caponero, RN Bernadette Cara Judith Carey Carmen D. Caritativo Summer Carlo Maria Carlos Carole Carlson Stanley Carlson Damaris Carmona Felicia Carr Leslie V. Carr Tesha Carr Carina Carrasco Crissy Carrasco Oscar Carrillo Sister Rita Carroll Evelin Castillo Karyna Castillo Ricardo and Lydia Castor Malisa Castrejon Roman Jeanmaire B. Castro Jezreel Castro Monica Castro Shara Castro Gloria Catabona Noralyn Cayetano Leslie Cervantes Alison Chacona Juana Chaidez Benedetta Chan Patricia Chase Tran Chau Poonam Chaudhary Itzamaray Chavez Iris Chavez Sonya Chavez Mary Chean Suntheary Cheav Alice Cheng Candice Cheung-Uy Pamela Chevreaux Janette Childs Jennifer Choi Irene Choo Hoang Chu Pamela Chumpitaz-Furlan Nancy Chun Chet Chuong Sucharee Cierras Teri L. Cilurso Susan Cisney Brenda E. Clagg, RN Melissa Cline Latosha Clough Patreka Cobb Tiffeny Cobb Kenneth J. Cocchi Kriss Colegado Evie Collins Carole S. Colln Elva Colon Wilma Cometa Patricia L. Conn Cecilia Contreras Chancey Cooley Colleen Coonan Karen A. Cooper Anjanette Copeland Jean Coquia Cindy Cornejo Merilyn Corpuz Lorraine Corso Elizabeth Cortez Lourdes Cortez Martha B. Cota Rebecca Cote Violet Covington Linda D. Cox Glenn Crabtree, MD Sherrie Crane Lynn Cranton Richele Craveiro-Steele Brenda Crisostomo Marie Crisostomo Dana Crompton-Hime Carlo Cruz Enrique Cruz Jody A. Cruz Teresa L. Cruz Joy Cuellar Rudy Cuesta Bignoria Cueva Shannon Cunningham Ginger Cupp Lyn-Coya Daniels Karen Y. Daniels-Porties Melissa Darden Dyna Daus Rafael Davila Haley Davis Kathy M. Davis Rosalyn Davis Rev. Diann M. Davisson Dorothea Dayleg Sheila M. Deakin Brianna B. Deane Michelle M. DeBrosky Melissa Degrati Berlinda DeGuzman Carmencita DeJesus Teresita DeJesus Zenaida DeJesus Armando DeLaCruz Maria G. Delatorre Eloy DeLeon Rosanna DeLeon Leah Delgado Araceli DeLosSantos Michelle DelosSantos Pamela DelRosario Brian Delvaux Lynn Delvaux Andy Demonte Sharon Denham Linda Desbrow Elena Diaz Gabino Diaz Jessica Diaz Norma Diaz Paula Diaz Nenita Diaz-Lozano Stacey Dierks Heather Dingess Marie Claire Dingle Doris Dogelio Kathleen H. Donegan Wendy Dorchester, PhD Marilyn Dotski Kenneth Dotstry Devon Dougherty Jennell Doughty Wendy A. Dow Barry Dowler Stephanie Dowling Carolyn Downing Robert I. Draeger Herbrena Drake Lorena G. Duarte Felicia DuCreay Luis Duenas Katelyn Dunlay Greene Elisapeta Dupree Anna Duran Alida Durej Eva Dyal Venus Eacott Cornelia Easley Bruce Easley, RN Barbara L. Easterbrook Janice J. Ede Josephine Edillor Jimm Elad Elaine Eliff Jo Ann Ann Elkins Martha Ellington Jessica Ellis Jeri Elton Patria Encarnacion Monica Erdman Corina Esch Shiva Eskandari Cecilia C. Espique Claire G. Estacio Julie V. Estrella Kathleen Evers Diane L. Ewoldt Glorina Fabrigas Cathy Fagen Donovan Falefitu Judy Fanslow Lisa Fasnacht-Hill, PhD Janice E. Fauchier Cassie Favello Joni Fernandez Rebecca Fernandez Julie Ferrieri Eugene Field Charlotte Fields Ana R. Figueroa Ilaisaane P. Fineanganofo Deborah Fingerhut Josie Fiorda Judith A. Fix, RN Dorothy Flood Emilie F. Florentino Erica Flores Lori Flores Luis Flores Roxana Flores Victoria S. Floresca Leon Floyd Dannah Lee Fontela Michelle Forcier Kathlyn J. Fortune Tracey Fosnaugh Pamela I. Foster Debra Fountain Sharo Francisco Gwendolyn Francis-Mitchell Glenda Franco Maryanne Franco Viennessa Franco Clara Frank Mary Frank Christi Freels Irene Freeman Carolyn F. Freitas Norma Frias Deborah Fridman Christine Frontino Ana Fuentes Yohana Fuentes Cherrille Fuerte Adrian A. Fujitani Deliane Fulcher Harris Teresa Fulton Patrice Funke Hazel Gabriel Rachel Gahafer Ligaya Galang Aida Gallardo Margo Gallarza Lupe Gallo Narissa Galvan Maridol Garan Daisy Garan-Cebuma Agustina A. Garcia Aurea Garcia Esmeralda Garcia Manuel Garcia Maria Garcia Nancy Garcia Romina Garcia Rosalynn Garcia Sayheang Garcia Sonia Garcia Stephanie Garcia Tim Garcia Wendy Garcia Alicia Garcia Castillo Elaine Garneff Cynthia Garzon Cecilia Gasparian Lena Gasperov George Gastelum Kristine Gayle Gonzales Richard Geller Surina K. Geoffroy Kelly L. Gese Aishah Ghaffar Kathleen Gibbons Lena Gigliotti Antonio R. Gil Christina Gill Lester Gilongos Manolo B. Giron Cesar Giron Nancy Glover Tamera Godfrey Susanne Goldpaint Lana Golomshtok Shelly Gomard Pablo Gomez Sandy Gong Christopher Gonzales Elaine Gonzales Eugenia Gonzales Kelly Gonzales Angelica Gonzalez Betsy Gonzalez Christine Gonzalez Claudia Gonzalez Glenda Gonzalez Ita Gonzalez Jessica Gonzalez Liliana Gonzalez Martha Gonzalez Martha P. Gonzalez Jessica Gonzalez Pamela Gonzalez Roselia Gonzalez Verenice Gonzalez Heather Goodall Sarah Goodrich Bette Gordon Donna L. Gorman Rita Goshert Vivian Gotra Debbie Gow Michael Gow Annie Grace Jacquelyn E. Grandt Gail Graves Rachelle M. Green, RN Sintu Greene Jennifer Greenlief Heather Greenwood Liberty Gregg Myra Gregorian Harmony Griner Cynthia Guardado Ibhnna Gudboy Jannet Guerra Jeanne Guerrero Judith Guevarra Estela Guillen Zoila Guillen Mauricio Guitron Raj K. Gulati Feliz Gulfin-Lagman Rochelle Gullap Gayle Gunderson-Ochwat Theresa Gunsaulus Dearlie Gustilo Jorge Gutierrez Maria D. Gutierrez Manulo Gutron Isabel Guzman Waldo Guzman Julie Haas Rowena Habacon Jodi A. Hack Joyce Hackett Barbara Hale Katrina Hale Jill Hall Jeanine M. Haller Laurie Hall-Hoard Doris Hancock Etta Handy Anne R. Hanhauser Joan Hanks, RN Richard Hansen Denise Harbor Jennifer M. Hardin Christine Hardy David W. Hardy Jovanne Hardy Germel Harkless Carol J. Harmatz Dana Harmatz Whitlyn Harper Patrick Harriman Alise Harris Deliane Harris Jennafer Harrison Vicki Harrison Donna E. Hartman Erin Hartmann Dora Harviston Madeleine Haskett Mary Ann Hassan Usa Hassenberg Mary Hatae Sherri Hatch Kathleen Hauck Cristte Hayag Kimberly Heard Theresa Heckart Jessica Held Diana Hendel, PharmD Amber Henderson Toni Henderson Marsohn Hendrix Brian Heng Bonnie Henson Margaret R. Herman Esthela Hernandez Jasmin B. Hernandez Joycelynn Hernandez Kimberly J. Hernandez Matilda L. Hernandez Maureen Hernandez Olivia Hernandez Evita Herron Suzanne Hetticher Wendy Heynen Robyn Hickman Patricia Higgins Shawn Hill Betty Hizon Cuong Ho Thomas T. Ho Brittany Hoagland Thao H. Hoang Sarah K. Hoard Dena Hobbs Dr. Jane Hodding Debbie Hodges Linda L. Hoff, BSN Irene Hofman Jasmyne Holdridge Jose Holguin Velma Hollins Yesol Hong Vivian Hooton Denise Horejsi-Robbins Amy Houk Rowena Houston Sheryl A. Howland Sylvia Huang Veasna Hubbard Casey Hudson Dana Ann Huey Emily Hugen Yvonne Hughes Maureen M. Hugo Viviana Huizar Carol Hunsinger Alison Hunt Deborah Huppert Marilyn Hyde Carol Iannessa Lucina Ibarra Lily Ignacio Eriko Iizumi Mary Ikuta Eda P. Infante Francilla Isaac Veronica Isley Cayla A. Jackson Joyce Jackson Janielle Jackson-Alvarez Teresita James Munkhzul Jamsran Dr. Krikor Jansezian Gerard Jardenil Jamon Jarman Martha Elizabeth Jauregui Tasha Jaurequi Grace Javier Jose R. Javier Renato Javier Chris Jeffrey Anjulynn Jimenez Elizabeth Jimenez Stephanie Jobe Brooke L. Johnson Christina Johnson Diane Johnson Elise Johnson Henry Johnson Kathern Johnson Laneishae Johnson Robin Johnson Charles E. Johnston Dory L. Jokinen Timothy S. Jones Sandra Jones Dori Jopski Mary R. Jorgensen Kurien Joseph, RN Divya Joshi Betty Joshua Wendolyn L. Julks Joyce Jung Peggy Kalowes Jay Kapcia Tamra Kaplan Anita Kapur Kiyiko Kashiwai Cynthia Kato Dennis Kawamoto Rosie Kawamoto, RN Dawn Marie Kay Pamala Kehlenbach Tracy Kellison Sokhon Kem Angela Kendig Camille M. Kennedy Karen Kennedy Roatdara Keo Elizabeth Keramati Linda Kerr Cindy Ketelsleger Tracie Keyes Lorn Khamlong Amjad Khawaldeh Myung Kim Briggette King Jody King Neva King Sherry Klingelhofer Tina Kluge LaKesha Knight Linda Knox, RN Julie Kobler Bethany Koenig Joanne Konschak Heidi Krabacher Taylor Judy M. Kraemer Dan Krehbiel Mark Kroeger Sarah Krueger Charlyn Kurogi Kathleen D. Kuskie Nancy Kustich Kevin P. Kyle Vera Labarinto Gene Mae Lacson Rory Lacson Tracy Ladbury Mozelle Lake Linda Lakin Rose Y. Lakin Allison Lam Jennie Lam Barbara S. Lane Julie A. Lane Sally Lane Suk Lange Dulce Langit Achelle Lara Alejandrina Lara Sandra S. Lara Geraldine Lata Bessette Latimer Marlyn Laudato Ramona Laureano Maureen Lauterbach Elizabeth Lavelle Melanie Leach Michael and Melanie Leach Beverly Lealiiee Kathy Leathers Toni Lebron Alexander Lee Jaime Lee Linda Lee Oi Man Iwen Lee Tricia Lee Linda Lehman Lisa Lenzini Katherine Leonardo Janet Lerch Derek Lester Estrella A. Lewis Levy Lewis Kimberly Lewis Sondra Lewis Christine A. Leyson Miaozhen Li Deborah Light Linda Lim Elsa Limbago Rosalba Limon Judy Ling Carolina Little Jane Li-Chuan Liu Jane Liu Ling Liu Vicki Liu Joselito E. Llamas Marcelina P. Llamas Rachel M. Llanos Robert Logan Milton Lomas Jeannie M. Lombardo Lily Long Deanna Longo Brent Lopez Karina Lopez Pamela S. Lopez Maria R. Lopez-Pinelli Esperanza Lorenzana Lan Lorn Larry Lovett, PharmD Douglas Lowery Carin Lucas Ryuan Lucas Diana Lukaszka Apollo D. Lumitap Karen Luna Sarah Luyben Stacey Lyse, RN Anthony C. Ma Estela Maatubang Benilda Macapagal Griselda Macedo Cynthia MacFarlane Maria Macias Nancy Macias Carla V. Madden Richard Magadia Josephine Maganis Rosalie Magdaleno Joanne P. Magill Lonnie Mahlke Jill Maiten Dawn Majors-Coley Daryl M. Malabute Leandro Malata Patricia Maldonado Ferzana Malik Carmen Mamaradlo Eileen Manack Elizabeth U. Manalac Tammy-Ann Manalo Miriam Mancillas Ana Regina Manipol Brandon Manriquez Teresita Manzon Michelle Marcellana Arnold Mares Cynthia Mariscal Patricia Markee Melvin I. Marks, MD Javier Marquez Carol Marr Christine Marten Andrew Martin April Martin Betty Martin Dolores Martin Elaine Martin Chona F. Martinez Dena Martinez Edward Martinez Graciela Martinez Isaak Martinez Jackelinne Martinez-Aquirre Jessica Tovar Martinez Marien Martinez Monica Martinez Rio Martinez Sonia Martinez Sherrill Massey Kay K. Masuyama, CLS Elyse Mathis Lawrence Mathis Matseliso Theresa Matseletsele Jeanie Mattern Michelle Maxwell Natividad Mayubay Rose Mbonifor Lemelyn McCallum Jaime D. McClain Carol McClendon-Snead Alison McCloskey Amy McCoy Jazmyne E. McDonald Katherine McGhee Darryl McIver Barbara McKee Tammy McKee Marilyn McLaughlin Annette M. McMaster Joan McPhillips Carol McShane Daniel G. McSween Irenee Medina Rayveion Medlock Lisa Meester Teri Meggers Francis Mejia Vicky Mejia Gail Mellen Susan Melvin, DO Amelita S. Mendoza Jennifer Mendoza Laura Mendoza Michele Mendoza Barbara Meneses Catherine Meneses Kathleen Menzel Ana Mercado Kathryn Mercado Salvador Mercado Ida M. Merline Bethany Merz Audra Messett Valerie Messina Jonathan Millane Lolly Miller Lynn Miller Raeanne L. Miller Richard Miller Vivian Miller Papito Mimpiya Aurora I. Mineses Peter Minneci Sabina Miramontes Scott Mizufuka Cathy B. Moffatt Adriano Molina Emily M. Molina Johanna Mondaca Rosanna Moniz Arianna Montejano Pauline Moody Bobbi Moore Brian Moore Irene Moore Jennifer D. Moore Laura A. Moore Roger F. Moore Stacy Moore Roy Mora Roger Moralde Floretina Morales Patricia Morales Susana Morales Monica Moran Hermelina Moravsky Doreen Moreno Rita Moreno-Franklin Saori Sally Mori Evan Morris Joanne Morrison Irene F. Muehlfeld Soma Mukerjee Netsanet Mulugeta Evelyn Mumolo Merly Munoz Linda Muro-Garcia Pamela E. Murphy Paula Murray Sandra Murray Robert Murray, Jr. Shanita Muse Sandra Myricks Cynthia Nabayan Elizabeth A. Nadal Nina G. Nagel, RN Patricia T. Nakazawa Tazuko Narita Ana Maria Navarro Patricia A. Navarro Cynthia Neal Darla Neal Robert Neal Samantha Neal Chandy Nem Christa Neumann Jennifer Newsom Feleti and Folola Ngan-Woo John Ngu Dzung Nguyen Haley Nguyen Hang Nguyen Kimlien Nguyen Ngoc-Dieu Nguyen Quyen Nguyen Quynh-Anh Nguyen Maureen Nicart Monica Nickolas Lorinda Nieto Alex Nigian Patricia Nigro Jessica Nikoletich Joyce Nikolic Amanda T. Niswonger Rosanna Noche James F. Normandin Paula Nunez Khin Maw Nwe Kristine K. Oakley Maria Luisa Obregon JoAnn M. O'Brien Maria O'Brien Kim O'Connell Brian O'Conner Nancy E. O'Donnell, MS Robyn Ogawa Christian Okoye Stephanie Oliva Joyce Oliver Gina Olvera Irene Opoku Alicia Ordaz-Rodriguez Maria G. Oregel Kathereen Oribello Christopher O'Roark Consuelo Oropeza Orlando Orozco Evelyn Orquiza Lynnette R. Ortiz Sarah K. Osborne, MT Maria Christina Osit Rosalinda Osorio Carol Ostergaard Danette Ostroff Sarah Otterson Decora Owens Antonio Pading Natalie Paffrath Madelyn Pagdilao Tina K. Page Candelaria Palacios Meryl Palad Abrilyn Palahang Mary S. Palmares Ann A. Panickaveetil Revi Panickaveetil Elena Paraiso Nicole Christine Pardon Anna M. Parent Lucille M. Parisho Mary E. Parker Daniel Parrish Jotsnaben Patel Krishna Patel Meredith Patricio Laura P. Payne Kathryn Payton-Barnes Carol Pazdernik Jacclyn Peasley Rose Pech Earlene Peck Ramon Pedrosa Tom Pellenwessel, RN Lynda Peluso Sotery Pen Ruby Penuliar Karen Pepoy Merlina Peralta Araceli Perez Jasmine Perez Laura Perez Martha Perez Patricia Perez Kylie Perine Rebecca Perkins Dorinda L. Perry you give... we give... giving is contagious. Gladys M. Pestano Michael Petaia Brenda Petersen Jenilee Peterson Sheryl Peterson Dianne Petitt An H. Pham Khanh Pham Hien Phan Michael Safani, PharmD Tera Philippart Stephanie Phillips-Foots Dorothy Phinsee Christine Phuma Yvonne Picon Karen Pilger Cynthia T. Pili S. Gainer Pillsbury, Jr. Ana Plasencia Mirjana Plavsic Esterline Player Francine S. Plevin Anne Pollinger Wendy Lou Pollock Thomas R. Poole Valerie A. Port Dasha Porter Emiiliana Portes Debbie Posey Yuri Pou Terilee Povall Alyssa Pritikin Donna M. Prochnow Patricia Proffitt, RN Helen Prom Kelly Provost-Welch Christine Pudlo Jennifer Pugh Carrie Purjet Anita Quibuyen Maria E. Quintana Rebecca D. Quintia Reynald Quinto Iris P. Quiroz Lori Rabner Elizabeth Raganold, RN Jade Rago Denise Rainier Kimberly Ramirez Rachelle Ramiro Jean Ramos, MT (ASCP) Clara Randolph Ashley Rangel Rebeca Rangel Carol L. Rankin Beatrice R. Rao Susann Ravessoud Herendira Razcon Jadlee Razon Vince Redita Kelly Redmond Sandra Reese Dale Reeves Suzie Reinsvold Robert Reister Josah Reotutar Debra Resnick Dan Reyes Donna Reyes Edelwina Reyes Edith Reyes Edward Reyes Jasmine R. Reyes Maria B. Reyes Prime Reyes Jennifer Reynolds Simin Rezqienia Linda Rhines Janine Rice Alicia Richardson Cheryl L. Riddle Leslie Righter Melissa Rinker Amy Rippon Stacie Ritchie JoAnn Ritter Cynthia Rivas Sylvia Rivas Amanda Rivera Danise Rivera Louie Rivera Teresita Rivera Jessica M. Robens Charles Roberson Arlette Robertson Montrouse L. Robinson Joyce A. Robinson Michelle Robles Yovanna Robles Cinthya Rocha Jacqueline Rocha Ana Rodriguez Cindy Rodriguez Della Rodriguez Marilyn Rodriguez Steven Rodriguez Victoria Rodriguez Michele S. Roeder Kandie Rojas Stella Rollog Lyssin Romero Sheila Roque Yesenia Rosado Gerardo Lara Rosas Donna Rosenlund Mildred J. Ross Julie Rothermich Karen Rowe Sofie Roxas Annabelle Rualo Katherine Ruhl Mary T. Ruiz Rachel Ruiz Deborah Ruman Kelly Russell Tabitha Rutger John Saavedra Melissa Sadikoff Michael Safani Annie V. Sammartano, RN Ruth Anne Sammis Connie SampsonVonKohler Vida Samson Youn San Amy Sanborn Gale Sanders Anna Maria G. Sanding Yesenia Sandoval Arbie T. Sanidad Cynthia SanJose Ronaldo C. SanMiguel Nicole Santa Lizette Santacruz Lourdes Santizo Annie T. Santos Ernest Santos Ferdinand Santos Gina Santos Glenda L. Santos Milbert P. Santos Ron Santos Tsitsilina Sapozhkova Victoria Sarilla Mary Cecile Sarte Josephine J. Sarti Evelyn Satele Stephen Saunders Danny Schmutzer Michelle Schoof Carrie Schreiner Katie Schug Jane L. Schwantes Ruth E. Schweitzer Judy Scully, RN Nedra J. Seals Robert A. Segovia, Jr. Dianna B. Sepulveda, RN Christina Serrano Maribel B. Seson Joyce Shadburn Ahmad Shakeri Susan Shannon Anil Sharma Vivian Sharples Linette Sharrow Eleanor Shaw Vance Shaw, RN Paulette Shawver Jodi Sheffield Marjaneh Shirvani Steve Shrubb Willis Shu Mark Shuck Chin Shy Nahida Sidey Terilyn Sila Debbie Silva Valerie Silva-Lopez Edward B. Silvas Elizabeth Silva-Vasquez Remedios Simbulan Kimberly Simkins Cheryl Simkins Shawna Simkins Rita Simmons Delores Simms Toni K. Sims Danielle Sing Allison M. Singhi Anna Sladkey Lisa Slocum Linda J. Small Andrea Smith Carla A. Smith Celmira Smith Cinde Smith Glenda Smith Jason Smith Kimberly Smith Lisa V. Smith Tonja Smith Julie Snedeker Linda Sneed Sayannara Sngiem Randal M. Snyder Andrew So Cherie Sochin Teddi Sofley, PhD Erin Sommerville Young Song Jodi Sorensen Carolina Sotelo Marilou Spears Frank A. Spiziri Bronwyn Stackleather Elizabeth Stahl Jennifer Starrett Patricia J. Staten Wendy Steelhammer Barbara Steinhauser Jane Stembridge, RN Stephanie Stembridge Christopher Stevens Kathleen I. Stevens Sande Stevens Inez Stewart Galen Stickney David A. Stiles Carol Stimson Jean Stone Barbara Stone Katherine Storen Amber Stout Deborah Strain Michael B. Strauss, MD Sandra Strouse Ban Sumlut Lysander Sur Graezedil Surell Shannon Swanson Judith Swearingen Julie Swerissen Mary Beth Syms, RD Sarah Szudy Imelda Tabaquin-Fruto Gail Tafua Heidi Tagum David Tai Stacy Talbot Lennie Tallud Rosemarie Tanalgo Carol Tang Phong Tang Myrna Gene Tangan Rowena Tan-Manrique Anne Tanner Julie Tantau Jessica Tarbinian Francisco O. Taruc Nancy Taschner Heidi Taylor Janet Teague Elenita Tec Zandro Temblique Alameda Tepa Laurel Terreri Lyna Tha Carmen M. Thantut Angel Thomas Barbara Thomas Cynthia M. Thomas Desiree Thomas Diane M. Thomas Julie Thompson Karole Thornton Diane Throgmorton Rita M. Tietz Robert Tindula, PharmD Linda Tirabassi-Mathis Charles Todd Christina Tolentino-Baldridge James Toliver Carmenanne Tolksdorf Julie B. Topino Elmer Torres Eydan Torres Mandi Torres Rubirosa Torres Phil A. Towne, PharmD Shannon Tracy Minh Tran John Tran Thuy-Tram Tran Mynor Trinidad Maria Trujillo Zindy Trujillo Connie Truong Trucvi Truong Siitia Tuaolo Tino Tuatagaloa, Jr. Kristine Tumbocon Nancy Turner Lena Tuy Lauri C. Tveit, RN Heather Ulangca Ryvil Uy Maria Vaca Tanate Vachira Gita Vakil Mayra Valdez Marcia M. Valencerina Danny Valencia Leslie Valladares Patricia VanBergen Dora VandeMortel Brenna VanderMolen Lynn VanZandt Cynthia Vasay Czarina Vasquez Fatima Vaz Lisa A. Veale Liliana Veiza Consolacion Velante Eileen Velasco Fatima Velasco Anali Velasquez Greg Velasquez Steve Velasquez Sabra Velazquez Maria Verceles Samantha Verga-Gates Cherilyn N. Vidovic Zeljko Vidovic Barbara J. Vigil Jasmine Villaflor Gloria Villalobos Nelida Villalvazo Amelia Villanueva Bryan Villareal Sonia Villarreal Wealthy Villariasa Christine Villarosa Cathy Villarreal Kimberly Vo Jeanette Vogel Susan Volpone Joyce Volsch Sammie Vu Loan Vuong Nicole Vuong Renae Waestman-Furlow Ronda Waits Holman Jana Waki Marzena Wal Cindy Walker Biancca Wallace Brianna Wallace Joetta Wallace, RN Angela Ward Kimberly Ward Mary Wardell Krista Warren Sudha A. Warrier Montrouse Washington Robin G. Watson Miriam Wedemeyer Ruth Weissenberg Kim R. West Angela M. West Shirley Westbrook Christine Westland Janis Westra Karen White, RN Susan White Janet Whitsitt Sarah Whittaker Rosemary Whitten Anita Whittington Jenna Wicker Ashley Widing Rosalind M. Wiggins Colleen E. Wilcoxen Randy Wilde Zarifa Willard Sabrina Williams Sheila Williams Catherine Williamsen Gregory Willis Ria Ann Wilson Nancy Wise John Wiskus Dawn Wojciechowski Jane Wolff Edward Wong Paul Woods Beth A. Woodworth Daniella Wopschall Anne Wright Sarbelia Wynia Tiffani Ya Sharon Yagerlener Rosemarie Yambao Ying Ying Vicki Yeh Elizabeth Hyon Chu Yi Su Yi Sarin Yim Virginia York Som Youn Antoinette Young Christopher Young Teri Young Michelle Young-Garcia Yesenia Youssef Tianxi Yu Steve Yudson Marizel Zagada Jose Zamora Karen Zankovich Alma Zavala Maria D. Zavala Ashley Zaw Martha F. Zepeda, RN Ruqin Zhou Claudia Zumaya Donations given as of January 31, 2012. Generosity begins at home. And the employees of Long Beach Memorial (LBM) and Miller Children’s Hospital Long Beach (MCHLB) are no exception. Numbering more than 5,000, they are a community of dedicated professionals from the ground floor to the 7th floor, and beyond the main campus to outlying outpatient facilities, satellite laboratories, clinics and offices. Since philanthropy is defined as the “love of humankind,” it is no surprise that in 2011 – 2012 more than 32 percent of all staff committed to give through payroll deduction. The Pathology Department leads the way and inspires other departments to commit their support. Next year the goal is to involve at least 40 percent of staff in raising $300,000 in support of patient care programs, capital equipment, medical education, clinical research and campus expansion at LBM and MCHLB. Representing the philanthropists from the Pathology Department are Rachel Gahafer, Trisha Van Buren and Dyna Davis. They invite their fellow employees to jump on the bandwagon. Annual Report 2011-2012 41 Memorial Medical Center Foundation Financial Statements As audited by PricewaterhouseCoopers, LLP Statement of Activities and Changes in Net Assets Unrestricted Temporarily Restricted Permanently Restricted Total $ 3,900,000 1,561,000 2,082,000 (1,717,000) 155,000 3,685,000 9,666,000 $ 2,512,000 1,487,000 (3,479,000 ) 7,000 (4,596,000 ) 1,151,000 (2,918,000 ) $ 2,455,000 (76,000 ) 911,000 (232,000 ) 3,058,000 $ 8,867,000 1,561,000 3,569,000 (5,272,000 ) 162,000 919,000 9,806,000 Year ended June 30, 2012 Revenues, gains and other support Gifts, grants and bequests Special events Investment income Unrealized gains on investments Other income Net assets released from restrictions Change in value of split-interest agreements Total revenues, gains and other support Expenses General and administrative Patient care services/research/education/medical equipment expended for Long Beach Memorial and Miller Children’s Total expenses Increase in net assets Net assets Beginning of year End of year Board and staff fiduciary responsibility is enhanced by the following: INVESTMENT MANAGERS BlackRock - global allocation Calamos - global equity Dodge & Cox - global equity GMO - global allocation PIMCO - fixed income and global allocation 42 Annual Report 2011-2012 Pointer Offshore - alternative strategies Silver Creek - alternative strategies UBS Trumbull - private real estate Wellington DIH - tactical real return INVESTMENT CONSULTANTS Highland Associates 4,679,000 - - 6,193,000 10,872,000 (1,206,000) (2,918,000) 3,058,000 31,573,000 $30,367,000 72,297,000 $69,379,000 34,913,000 $37,971,000 Finance Committee establishes financial policies; approves and forwards to the Board all grant and financial requests and provides budget and investment oversight. Investment Committee is a standing sub-committee of Finance to make investment policy; engage, monitor and dismiss, as needed, investment managers and consultants. Makes recommendations to Finance Committee. 4,679,000 6,193,000 10,872,000 (1,066,000 ) 138,783,000 $137,717,000 Finance Committee Investment Committee Peter Ridder, Chair R. Whitney Latimer, Chair William Durkee James Emslie David Erickson John Fielder Roger Freeman, MD Charles Fullerton R. Whitney Latimer Gary Van Arnam Christine Walker William Durkee James Emslie John Fielder Charles Fullerton Kathy Lingle Tom Shadden Gary Van Arnam Joe Zucchero Balance Sheet 2012 Year ended June 30, 2012 Assets Current assets Cash and cash equivalents Current portion of pledges receivable, net Investments sales receivable Other assets Total current assets $ 4,279,000 3,534,000 229,000 3,172,000 11,214,000 Investments Split-interest agreement assets Pledges receivable, less current portion, net Restricted investments Other assets, restricted Total assets 69,326,000 30,817,000 1,327,000 43,278,000 4,886,000 160,848,000 Memorial Medical Center Foundation Stewardship Report Thanks again to the many Philanthropic Friends who help physicians, nurses, health care professionals and support staff provide “that extra measure of care” for patients at Long Beach Memorial and Miller Children’s Hospital Long Beach. $69 $4 $6.2 $2 $30 $2 Liabilities and net assets Current liabilities Accounts payable Due to affiliates Notes payable Current portion of split-interest agreement liabilities Total current liabilities Split-interest agreement liabilities, less current portion Total liabilities Net assets Unrestricted Temporarily restricted Permanently restricted Total net assets Total liabilities and net assets 300,000 1,487,000 387,000 3,354,000 5,528,000 17,603,000 23,131,000 30,367,000 69,379,000 37,971,000 137,717,000 $160,848,000 $37 $25 Distribution of Gifts and Income Allocation of Total Assets July 1, 2011 - June 30, 2012 $14.2 million As of June 30, 2012 $161 million n Clinical research, health care education and patient care initiatives at Long Beach Memorial and Miller Children’s Hospital $6.2 million n Gifts restricted by Philanthropic Friends $69 million n Gift development and trust administration (includes the management of 214 planned charitable gifts, 148 endowments and 292 restricted funds) $4 million n Income to Philanthropic Friends and/or their heirs (charitable trusts and gift annuities) $2 million n Endowments for our Centers of Excellence $37 million n Unrestricted funds (where need is greatest) $30 million n Charitable trusts and gift annuities from Philanthropic Friends with future designations for our Centers of Excellence $25 million n Building and equipment $2 million Annual Sources of Income 2012 $10 million $4 million Gifts & Grants Interest & Dividends 2011 $13 million $3 million Annual Report 2011-2012 43 Long Beach Memorial and Miller Children’s Hospital Long Beach Financial Statements As audited by PricewaterhouseCoopers, LLP Consolidated Balance Sheet Year ended June 30, 2012 Assets Current assets Cash and cash equivalents Patient accounts receivable (less allowance for uncollectable accounts of $62,968,000 in 2011 and $52,451,000 in 2010) Due from affiliates Other receivables Other current assets Other current assets limited as to use Total current assets Investments Property and equipment, net Restricted investments Restricted assets Split-interest agreement investments Split-interest agreement assets Other assets Total assets $ 4,345,000 259,633,000 166,011,000 17,679,000 14,059,000 2,718,000 464,445,000 69,326,000 329,762,000 43,278,000 4,886,000 26,803,000 4,014,000 14,603,000 957,117,000 Liabilities and net assets Current liabilities: Accounts payable and accrued liabilities Estimated third-party payor settlements, net Current maturities of notes payable Current portion of split-interest agreement liabilities Other accrued liabilities Total current liabilities $143,299,000 2,697,000 387,000 3,354,000 27,041,000 176,778,000 Split-interest agreement liabilities, less current portion Other long-term liabilities Total liabilities 17,603,000 31,050,000 225,431,000 Net assets Unrestricted Temporarily restricted Permanently restricted Total net assets Total liabilities and net assets 621,043,000 72,672,000 37,971,000 731,686,000 $957,117,000 Operating expenses Salaries, wages and benefits Medical and other supplies Purchased services and other Capitation claims expense Depreciation and amortization Total operating expenses Excess of operating revenues over operating expenses 450,671,000 139,998,000 303,197,000 15,286,000 36,679,000 945,831,000 $ 42,481,000 Consolidated Statement of Income Year ended June 30, 2012 Unrestricted revenues, gains and other support Patient service revenues Less: Provision for doubtful accounts Net patient service revenues Capitation premium revenues Other operating revenues Net assets released from restrictions Total unrestricted operating revenues and other support 44 Annual Report 2011-2012 $ 947,780,000 (62.168,000 ) 885,612,000 27,233,000 71,421,000 4,046,000 988,312,000 Community Benefits Report Long Beach Memorial and Miller Children’s Hospital Long Beach Give Back Long Beach Memorial (LBM), Miller Children’s Hospital Long Beach (MCHLB) and Community Hospital Long Beach (CHLB) are not-for-profit health care facilities that provide “community benefit,” as well as medical services for all ages. Community benefit is a planned, well organized, managed and measured way in which to meet identified community health needs. In fiscal year 2011 – 2012, LBM/MCHLB/CHLB provided unreimbursed (uncompensated) services and programs with an estimated value of $71,379,000. This includes charity care, complimentary educational programs for the public, research protocols and community service and was delivered through 144 programs throughout the community. One of the key service areas this past year was behavioral health and was delivered by CHLB. In a recent Long Beach Health Needs Assessment behavioral health was found to be among the top six health issues facing every age group (children, teens, young adults, adults and the elderly). Asthma, diabetes and cancer care continue to be the top issues. This past year also found the hospitals’ staff involved in issues of population health. This was seen most directly through the purchase of a federally qualified health center managed by The Children’s Clinic. Total Community Benefits July 1, 2011 – June 30, 2012 1. 16,958,000 Charity care 2/3. 20,090,000 Unpaid costs of government programs 4. 10,921,573 Education and research 5. 23,409,427 Other for the broader community $71,379,000 Total 1. Charity care includes traditional charity care write-offs to eligible patients at reduced or no cost based upon the individual patient’s financial situation. 2/3. Unpaid costs of public programs include the difference between costs to provide a service and the rate at which the hospital is reimbursed. Estimated costs are base on the overall hospital cost to charge ratio. Also includes other payors for which the hospital receives little or no reimbursement (county indigent). 4. Costs related to the medical education programs and medical research that the hospital sponsors. 5. Includes many non-billed programs such as community education, screening, support groups, clinics and other self-help groups. Reaching out to the community to improve the lives of so many, Long Beach Memorial, Miller Children’s and Community Hospital touched the lives of 206,954 residents through community benefit programs. Annual Report 2011-2012 45 Honor Roll Gifts of $10,000 and above from July 1, 2011, through June 30, 2012 OUR THANKS AND APPRECIATION Philanthropic Friends listed in the following Honor Roll gave gifts to help provide “that extra measure of care” at Long Beach Memorial or Miller Children’s Hospital Long Beach to support patient programs, education, clinical research, medical equipment or capital expansion. Some gifts are given in memory of a special person and/or are restricted for a specific institute, center, clinic, department or item. Gifts may be given in cash, securities, real estate or through a Will or Trust. Thank You To ensure tax deductibility, checks should be made payable to Memorial Medical Center Foundation, the 501(c)(3) tax-exempt organization under the U.S. Internal Revenue Code (federal ID 95-6105984) authorized to receive philanthropic gifts and grants for all entities of LBM or MCHLB. A notation may state “unrestricted” or any “specific restriction” to an institute, hospital, center, department, program or item at either hospital. For information, call 562.933.4483 or give online at www.lbmmcf.org. 46 Annual Report 2011-2012 Ranjit Ahluwalia The Ahmanson Foundation American Career College Ancon Marine, Inc. Andre Sobel River of Life Foundation Bequest of Jo Anne Arthur Astro Aluminum Treating Company, Inc. Jill Atterbury Robert and Debbie Autrey The Baker Family Foundation Bequest of Irene Baughey Beckstrand Cancer Foundation Bickerstaff Family Foundation BP Corporation North America, Inc. The California Endowment Children’s Memorial Hospital Auxiliary Continental Development Corporation Gary and Judith Cooper County of Los Angeles Cystic Fibrosis Foundation Bequest of Lorraine M. D’Abate Bequest of Nicholas Dallas Dameron Family Foundation Lynne and Jay Davis The Dodson Family and Corridor Recycling Downtown Long Beach Associates, Inc. Edwards LifeSciences David and Su Erickson Venner M. Farley, EdD, RN, and Dolores Perretta Farmers & Merchants Bank Farmers & Merchants Trust Company First 5 LA FreeConferenceCall.com Grand Prix Foundation of Long Beach Drs. Charles and Paula Groncy John W. Hancock Family Foundation George W. Harben Harris & Ruth Painting Contracting, Inc. Heritage Foods Bequest of Fred Hershner Hoag Foundation The Roxanna Todd Hodges Foundation Hubert Houssels Trust Hyundai Motor America Carlene M. Jaques Johnson & Johnson Family of Companies K.V. Mart Co. Bequest of Milton M. Kaplan Arthur S. Klimeck Supervisor Don Knabe and Julie Knabe Seth A. Kogan, MD, Family Foundations Kohl’s Dan and Cathy Kopy R. Whitney Latimer Robert and NancyAnn Latimer The Cherese Mari Laulhere Foundation Geraldine R. Lee Dena F. Levinstein Trust Long Beach Memorial Pathology Medical Group McKenna’s on the Bay Bequest of H. Jack Meany MedAssets Supply Chain Systems Earl B. and Loraine H. Miller Foundation Bettye Mitchell Daphne D. Munzer Rudolph J. and Daphne A. Munzer Foundation Michael P. Nageotte, MD, and Monica Leff, MD Bichlien Nguyen, MD, and Than Nguyen Donald F. Nicholson The Kenneth T. and Eileen L. Norris Foundation Bequest of Edward Nowland P2S Engineering, Inc. Robert and Karole Pando Dr. and Mrs. Ramesh Patel Payless Foods Ruth A. Peck Pediatrix Medical Group, Inc. Port of Long Beach Gus and Beth Quinonez Ralphs/Food 4 Less Bequest of Frederick Ratzlaff Reep Family Foundation, Inc. Peter and Cathy Ridder Ronald McDonald House Charities – Southern California Katherine E. Schweigert The Shadden Family Foundation Sodexo Southern California Edison Foundation St. Baldrick’s Foundation Stacked Restaurant Starlight Children’s Foundation Steel Magnolias of the Stramski Center Stericycle, Inc. Amanda Termuhlen, MD Tichenor Support Foundation Doug and Nancy Todd William H. Todd, MD Steven and Donna Tomlinson Toyota Motor Sales, USA, Inc. Turner Construction Co. Moe Vazin Vons Foundation Robert and Jan Waestman Laura E. Walker Kenjohn* and Jacqueline Wang Patricia Lee Wang Foundation Ute Waterman Wells Fargo Bank, N.A. Carl E. Wynn Foundation Terry and Laura Wynne Abram and Kimberly Yap * Deceased “I don’t think you ever stop giving. I really don’t. I think it’s an ongoing process. And it’s not just about being able to write a check. It’s being able to touch somebody’s life.” Oprah Winfrey Annual Report 2011-2012 47 Memorial Seaside Legacy Circle (MSLC) Honoring Philanthropic Friends who have expressed their philanthropy by funding life income gifts (charitable trusts, gift annuities, pooled income funds) and/or have made bequests to the Memorial Medical Center Foundation (MMCF) through their Wills or Trusts. Join the Memorial Seaside Legacy Circle and contact MMCF President James Normandin at 562.933.1667 or [email protected]. For more information visit www.ibmmcf.org. Seaside Legacy Members Benny Ahluwalia Robert D. Alban, Atty. Robert H. Anderson Helen Apostle Jill Atterbury John P. Avery Mrs. Henrietta Babcock Elizabeth Baker Terry and Dianne Barkis Mr. and Mrs. William F. Bealer Jr. Janielle Beamon Mr. and Mrs. Wilhelm Beer Bob C. Benson Clyde and Patricia Bergendahl Bernard and Lois Beskind Joan Beyers Lawrence and Theresa Birtja Marjeanne Blinn Stuart and Frances Borden Warren H. Bossert Margaret Brainard Terry and Sharon Bridges Merilyn D. Brisson Chuck and Carolyn Brockman Anne C. Brown Lorraine Brown Darrel Brownell Marty Burbank, Esq. and Dr. Seon Burbank Henry E. and Ruth Burwash Karen Butler Woody and Lori Carter Betty Cash Mr. and Mrs. Leonard J. Cavanaugh Ron M. Childers Denise Clayton-Leonard Mr. and Mrs. Bradley Comp 48 Annual Report 2011-2012 Kathleen M. Coulter Jim and Pat Craig Jr. Beverly Culbertson Caroline R. Darby Celestine E. De Cuir Robert A. “Digger” DeFields David Dexter Douglas A. Donnell, MD Devon and Jolene Dougherty Mary Jane Edmonds Steven Eppstein, PharmD Venner M. Farley, EdD, RN and Dolores Perretta Julian Feldman Jack L. Fennie Jr. David and Joyce Fogarty Alan L. and Cheryl S. Fox Carl and Caroline Freeman Mary Jo Fulkerson Dolores A. Gale Michael George Stephen George Loredana Giardino Linda Gill Gayle Godwin James and Rita Grauer Jim and Gail Gray Myrtle H. Hachmeister Joan Haden-Colmar Dorothy K. Hamade Lois Hamman William and Kathleen Hansen George W. Harben Joyce C. Harris Mavis H. Haydon John and Sue Anne Healy Violet Heideman Charles and Aida Hillway John Hooten Maggie M. Hutchison Timothy and Shirlee Jackert Shirley N. Jefferson Michael and Thais Johnson Mr. Ralph L. Johnson Ernest and Bobbie Jones Paul and Florence Kagan Davinder and Anita Kapur Stephen C. Katsouleas Mr. and Mrs. George Kaub Dr. and Mrs. Raymond W. Kelso Jr. Demitroula Kennedy Jon Kennedy Katayoon K. Khakpour Harold King Wilma J. Kinsman Michael E. and Mary Ann Kopernik Roslyn Kramer Eva I. Kuwata Marie A. LaFortune, RN, EdD Kathryn E. Lang Dr. and Mrs. Arthur C. Laufer Mr. and Mrs. John A. Leland Irwin E. Leventen Marilyn Levich Mark Levinstein, MD Len and Tommye Lovett Judith Maizlish and Larry Maizlish Donald and Marilyn Mallonee Betty Martell Bee Martin Maurice Martin Kay Matsumoto Linda Maxwell Mr. and Mrs. David C. McAllister Charles G. McGaughey Steven Meltzer, MD Oralia Moc John and Grace Morales Ronald and Lorie Moran Carlene Murphy Robert H. Murphy Thomas L. and Wylda Nelson Jr. Donald F. Nicholson William and Mary Lou Nicolai Mr. and Mrs. Kenneth Nolan Bobbie O’Neal Dr. and Mrs. Harry W. Orme Patti G. Ossen Betty Lou Osterberg Ann Palmer Mr. and Mrs. Dan Parr Dr. and Mrs. Richard T. Pederson William E. and Joanne Pinner Donald F. Pratt Phillip Pryne Norman Rasmussen Donna M. Reckseen Juanita Reep Cecil Rhodes Dorothy B. Richardson Margaret C. Richardson William and Gloria Roberts Helene L. Rose L. Jane Rutherford, RN Carl and Jeannine Schiermeyer Dorothy Schurr Dexter H. Shaler Jack J. Silver Irene Smeaton Helen Smith George Sobey Mr. and Mrs. Norbert Spresney Le Noi W. Steckley David Strawbridge Betti Jo Streeter, MD Susan and Larry Switzenberg Mr. and Mrs. Donald L. Thompson Robert and Yvette Tihange Kenneth H. and Wilma D. Tranter Mr. and Mrs. John Trapani Peter and Betty Valli Ed Van Harriet Wachs Ute Waterman Robert and Hillary Watts Dr. and Mrs. William M. Webster Mary E. Welch Betty Wexler Mutsuko Williams Elaine Winston June T. Wolff Yoshie Woodman Dorothy and Dallas Yost Biagio and Nancy Zaby Willard F. Zahn, MD MSLC Members as of June 30, 2012 2011 - 2012 ANNUAL REPORT This Annual Report is published to provide information about the not-for-profit Long Beach Memorial, Miller Children’s Hospital Long Beach and the Memorial Medical Center Foundation for philanthropic friends, community volunteers, patients, medical staff, employees and visitors. It highlights programs and patients who have benefited from philanthropic gifts, grants and bequests given through the Memorial Medical Center Foundation, a 501(c)(3) charitable organization, federal I.D. 95-6105984. Long Beach Memorial is a 460-bed general acute care medical center and rehabilitation facility and Miller Children’s Hospital Long Beach is a 308-bed acute care hospital with pediatric and maternal services. Both are teaching and research facilities, committed to providing high-quality, cost-effective patient care and are members of the MemorialCare® Healthcare System and accredited by The Joint Commission. Memorial Medical Center Foundation Board of Directors (2012-2013) William Webster, MD Chair Kathy Lingle Nominating Chair Peter Ridder 1st Vice Chair Sandy Wells Philanthropy Chair Christine Walker 2nd Vice Chair and Grants Application Chair Kevin M. Tiber Immediate Past Chair William Durkee Secretary Jim Cordova, CPA Treasurer Peter Ridder Finance Chair Memorial Health Services Memorial Medical Center Foundation Barry Arbuckle, PhD President and CEO James F. Normandin President Long Beach Memorial Miller Children’s Hospital Long Beach Community Hospital Long Beach Devon Dougherty, CFRE, CWC Vice President Diana Hendel, PharmD CEO Annual Report Publication Team James Normandin Publisher Med Art Carol A. Beckerman Editor Richele Steele VP Marketing/Physician Relations Dann Froehlich Design Graphic Design Queen Beach Printers, Inc. Michael Cunningham Printing Carol Hunold Interim CFO Thomas R. Poole, CFRE Development Director Eddie R. Acuna, CPA April Barnes Brett Beck Kari Cho Toni M. Day Cesar B. Giron, CPA Maria Lopez-Pinelli Mona Lopez Maureen Nicart Iris Quiroz Cheryl Riddle Michele S. Roeder, MBA Gloria Villalobos Renae Waestman-Furlow Scott Windus Ann Chatillion Michael Ging Photography For information, call the Foundation at 562.933.4483. Copyright 2012 Memorial Medical Center Foundation. All rights reserved. The material in this issue may not be reproduced in whole or in part without permission of the publisher. “Write a check your heart can cash” and “that extra measure of care” are registered trademarks of the Memorial Medical Center Foundation. R. Whitney Latimer Investment Chair Diana Hendel, PharmD CEO, LBM/MCHLB James F. Normandin President, MMCF H. Richard Adams, MD Alex Bellehumeur Jack Dilday Gil Dodson James Emslie David Erickson John Fielder Roger Freeman, MD Charles Fullerton Mari Hooper Deborah Massaglia Jon Masterson John Messenger, MD Ron Piazza Tom Shadden Candice Stacy Gary Van Arnam John Wang Joe Zucchero Long Beach Memorial Board of Directors and Miller Children’s Hospital Long Beach Governing Board (2012-2013) Russell Hill Chair Laurence W. Jackson Nominating Chair David Carver Vice Chair Barry Arbuckle, PhD President/CEO, MHS Clifford Hancock , MD Secretary Nancy Myers Strategy Chair H. Richard Adams, MD Gail Carruthers, MD Santos Cortez, DDS Stephen Hryniewicki, MD Joseph Maga, Jr., CPA Sean Miller Suzanne Nosworthy Beverly O’Neill Guadalupe Padilla, MD Miller Children’s Hospital Long Beach Advisory Board Randy Gordon, Chair MemorialCare Todd Cancer Institute Advisory Board Don Wylie, Chair MemorialCare Heart and Vascular Institute Advisory Board David Carver, Chair Jonathan Jaques Children’s Cancer Center Advisory Board Douglas Jackson, Chair Community Hospital Long Beach Advisory Board Dennis Parmer, MD, Chair Please write us at our address if you wish to have your name removed from the list to receive future fundraising requests supporting Long Beach Memorial and Miller Children’s Hospital Long Beach. FreeConferenceCall.com proudly presents the Dancing for Our Stars Fifth Annual Benefiting the MemorialCare Todd Cancer Institute at Long Beach Memorial Saturday, February 2, 2013 Hyatt Regency Resort and Spa Grand Ballroom 21500 Pacific Coast Highway Huntington Beach, CA 92648 For more information contact Susie Garrison at [email protected] or 562.933.1955