Discovery DVR for SG 6.05

Transcription

Revision 1.0
GCS Discovery DVR - SG Software Interface Manual
Information in this document is subject to change without notice.
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Copyright © 2000 - G a l a x y C o n t r o l S y s t e m s - All Rights Reserved
Table 1 Revision History
Revision History
Rev #
Date
Description
1.0
12/13/04
SG Software Interface Manual for
GCS Discovery DVR Interface
NOTE: at the time of this document’s creation, DISCOVERY VIDEO SYSTEM is
compatible with System Galaxy v6.5 (or higher).
Galaxy Control Systems
email: [email protected]
website : www.galaxysys.com
Table of Contents
1 The GCS Discovery DVR Interface..............................................................................5
1.1
2
Introduction ...................................................................................................................5
Revision 1.0
SG Software Interface Manual - GCS Discovery DVR
1.1.1
1.1.2
1.2
Scope of Document .............................................................................................5
Document Keywords / Conventions ......................................................................5
Overview of GCS DVR Interface for Discovery ..............................................................6
1.2.1 DVR Interface Diagram ........................................................................................7
1.2.2 System Requirements..........................................................................................8
1.2.3 About Discovery Video System.............................................................................8
2 PC & WorkStation Setup for GCS Viewer ..................................................................9
2.1
Task List: CONFIGURATION PROCEDURES .................................................................9
2.2
(Task-1) DVR Network & Login Parameters ................................................................. 10
2.3
(Task-2) Discovery Client Software ............................................................................. 10
2.4
(Task-3) Registering Discovery in System Galaxy 6.05 ............................................... 11
2.4.1 For Customers using GCS DVR Support ............................................................ 11
2.4.2 Registering the Discovery DVR.......................................................................... 11
2.5
TIME SAVER TIP: Filling out Configuration List .......................................................... 12
2.6
(Task-4) Locating DVR & Camera screens................................................................... 12
2.6.1 (Task-5) Adding the Discovery DVR................................................................... 13
2.6.2 (Task-6) Adding/Renaming the Cameras............................................................. 14
2.7
(Task-7) Linking Cameras with Readers & Inputs........................................................ 15
2.7.1 (Task-7a) Link a Camera with a Door Reader device ........................................... 15
2.7.2 (Task-7b) Link a Camera with an Input Device..................................................... 16
2.8
(Task-8) Validating Camera to Device Linking............................................................. 17
3 Operating Discovery DVR Video Viewer..................................................................18
3.1
About
3.1.1
3.1.2
3.1.3
the DVR Viewer................................................................................................. 19
DVR Viewer - Runtime Modes ............................................................................ 19
DVR Viewer - Video Viewing Modes ................................................................... 19
Discovery DVR Viewer Controls ......................................................................... 20
4 Getting Video with the GCS DVR Viewer.................................................................25
4.1
Blocking Video from Specific Workstations ................................................................ 25
4.2
Getting Live Video in System Galaxy........................................................................... 26
4.2.1 Get Live Video from a device icon on the Hardware Tree ..................................... 26
4.2.2 Get Live Video from the Device Status Screen .................................................... 27
4.2.3 Get Live Video from an Event on Loop Monitoring/Event Screen .......................... 28
4.2.4 Get Live Video from an Alarm Event on the Alarm Screen .................................... 29
4.2.5 Get Live Video from a device icon on the Graphics Screen................................... 30
4.3
Getting Video from Activity History Report Screen..................................................... 31
5 Troubleshooting Tips ...................................................................................................34
5.1
Getting video for the wrong camera/area .................................................................... 34
5.2
‘View Video’ option not displayed in SG short-menus................................................. 34
5.3
‘View Video’ option not displayed in Graphics Screen................................................ 34
5.4
“Discovery” not in DVR Type droplist (Adding a DVR) ................................................ 35
5.5
“Discovery” Name is not on the GCS DVR Viewer....................................................... 35
5.6
GCS Viewer opens but does not display video............................................................ 35
5.7
Cannot get Video in Standalone Mode......................................................................... 35
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6 Appendix A: Camera Validation List.........................................................................36
7 Appendix B: Ping the DVR ..........................................................................................37
8 Appendix C: Telnet DVR Port ID from DOS ............................................................38
9 Appendix D: Telnet DVR Port from HyperTerminal ..............................................39
List of Tables and Figures
Table 1
Table 2
Table 3
Table 4
Table 5
Table 6
Figure
Figure
Figure
Figure
Figure
Figure
Figure
Figure
Figure
Figure
Figure
Figure
Figure
Figure
Figure
Figure
Figure
Figure
4
Revision History ................................................................................................................2
Document Keywords ..........................................................................................................5
Document Conventions ......................................................................................................6
Configuration Task List for GCS Discovery DVR Interface....................................................9
Definition of Controls on the GCS Discovery DVR Viewer .................................................. 22
System Galaxy Camera Mapping Validation check list ....................................................... 36
1 - System Interface Diagram for System Galaxy Discovery DVR Interface ..............................7
2 - Product Registration Screen (bottom part) – DVR Support option ..................................... 11
3 - The Menu Path to DVR and Camera screens .................................................................. 12
4 - The GCS DVR Programming Screen (composite image).................................................. 13
5 - The Camera Programming Screen (composite image) ..................................................... 14
6 - SG Door/Reader Properties Screen (composite image) ................................................... 15
7- SG Input Properties Screen (composite image)................................................................ 16
8 - Starting Discovery Viewer from a Short-menu (composite image)..................................... 18
9 - GCS Discovery DVR Viewer / Live Mode ........................................................................ 20
10 - GCS Discovery DVR Viewer / Retrieval Mode (historical/recorded) ................................. 21
11 - Playback from an icon on hardware tree (composite) ..................................................... 26
12 - Playback from a Device Status (composite image)......................................................... 27
13 - Playback from Loop Monitor Event Screen (composite image) ....................................... 28
14 - Playback from Alarm Screen with alarms (composite image).......................................... 29
15 - Playback from Graphics Screen with Door and Input Icons (composite image) ................ 30
16 - SG Menu Path to View>Reports>Activity History (composite image) ............................... 31
17 - Activity History Report Selections screen (composite image).......................................... 32
18 - Playback from the DVR Report Screen (composite) ....................................................... 33
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1 The GCS Discovery DVR Interface
1.1 Introduction
The GCS Discovery DVR Viewer Interface streamlines the Surveillance and Access Control
Environments by allowing “on-demand” video viewing from within System Galaxy.
The Discovery DVR Unit provides ‘continuous recording’ and sends video frames to GCS Discovery DVR Viewer
when requested from System Galaxy software. The customer/user can select and view video from a
distinct System Galaxy alarm or event message on monitoring screens and reports, as well as by individual
devices (i.e. door, reader or other input) based on the setup of System Galaxy features. NOTE: If a reader
or input device are set up to trigger an alarm, the DVR Viewer can automatically start up and play back live
feed when the input is in the ‘armed alarm’ condition. Video playback will be based on alarm priority.
1.1.1 Scope of Document
This manual covers the System Galaxy Software Interface for the GCS Discovery DVR Viewer. This manual
describes the registration, setup and operation of the GCS Discovery DVR Interface in the System Galaxy
Software and includes information on the operation and features of the GCS Discovery DVR Viewer.
IMPORTANT! It is recommended to complete the installation and setup of the DISCOVERY SYSTEM
before configuring system galaxy for the DVR Support/Interface.
IMPORTANT: This manual does not cover the physical installation and setup of the DVR Unit and Camera
equipment. Refer to the Discovery/NAVS documentation for installation and setup of the Discovery Video
System.
1.1.2 Document Keywords / Conventions
Table 2 Document Keywords
Keyword/Term
Description
GCS
SG
Loop Communication
PC or LCS
Galaxy Control Systems (acronym).
System Galaxy (acronym); Refers to the SG System (its hardware and/or software).
Loop Communication Server; the PC that hosts the System Galaxy software and communicates
with the Loops/Controllers and can also include the database. However it is possible for SG
database to be separate from the Loop Communication PC. Refer to the SG Manuals for
information concerning various setups for the LCS and System Galaxy software.
A PC that has access to System Galaxy via network/server setup but is not the LCS.
A door/reader/input that has been configured with a DVR unit and Camera in its property screen;
when the associated device generates and event, a SG menu option can be selected to retrieve
the video feed from that message’s timestamp.
The System Galaxy software that provides/allow s intercommunication between the Access
Control System and the Video Surveillance System. (GCS DVR Interface).
Discovery Equipment and Software: includes Client and DVR Server Software, hardware and/or
peripheral devices of any type that are a part of the Discovery Video Surveillance System (i.e.
DVR, Cameras, etc). Reference diagram – Figure 1, Section 1.2.1.
The Discovery/NAVS software that resides on the DVR Unit itself and is used to operate the
DVR. Refer to the Discovery Product Manuals for installation and operation of this equipment.
SG WorkStation
“associated” or
“linked” device
DVR Interface
Discovery Video
System
Discovery DVR
Server Software
Discovery Client
Software
DVR
The Discovery software that resides on a PC/Workstation and is able to interface with the DVR.
Refer to the Discovery/NAVS Product Manuals for installation and operation.
Digital Video Recorder (the physical DVR unit).
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Table 3 Document Conventions
Item
Convention Used
Document Style
Distinct terms
Chapters are numbered in ordinal, outline for readability and cross referencing purposes.
Special text formatting such as italics, bold, single or double quotes, brackets, etc as necessary
for emphasis and to setup the information in a recognizable standard for readers.
Screen Shots &
Composite Images
Types of distinct terms would be:
§
names of software applications and system components;
§
system or application keywords, terms or phrases;
§
titles of screens and windows
§
names of fields/buttons/etc.;
Screen shots are provided to give visual queues and increase continuity between written
instructions and user’s actual res ults. Tip Boxes may be added.
Tip Boxes: Pertinent tips or clues may be included for continuity, but are not a replacement for
descriptions and instructions. These tips are distinguished by a white background and a
special border outlining the tip box. The tip-box is not expected to be present on the actual
screen displayed.
IMPORTANT: Many screen shots are composite images of several screen shots but shown
in one image. This is done to show the pertinent fields, drop lists, or menu options that are
available to the user in several different screen states. This allows user to see all that is
available in one picture, Keeping in mind that certain fields are enabled/disabled dynamically
based on the System Galaxy application’s current configuration and/or user’s current choice.
Diagrams &
Drawings
Example: a screen may open in a default state with certain fields displayed (vs.
not displayed) and enable (vs. disabled). User may select a button or perhaps
click a tab and different fields will be enabled (vs. disabled). A composite image
of the screen may show all the fields enabled and drop lists expanded.
Diagrams are provided a visual representation of complex information, and to reinforce
continuity between the information and the task the user is performing.
Pertinent tips or clues may be included for continuity, but are not a replacement for descriptions
and instructions.
1.2 Overview of GCS DVR Interface for Discovery
The System Galaxy DVR Interface for Discovery is an integrated part of System Galaxy Software v6.05 or
higher. The main function of the DVR Interface is to provide the ability to link cameras (surveillance areas)
with System Galaxy devices (i.e. doors/readers/inputs) and to allow automated and on-demand playback of
live or recorded video feed. The playback of video is displayed by the GCS DVR Viewer window.
The GCS DVR Viewer window automatically opens and plays live video when an armed alarm is triggered.
The GCS Viewer also opens when an operator selects a ‘view video’ option within System Galaxy. The
‘View Video’ options are available throughout System Galaxy Short Menus after proper registration and
configuration is completed.
Chapter 1: Introduction and Overview, System Requirements, System Diagram .
Chapter 2: Registering and Configuring the DVR Interface in System Galaxy .
Chapter 3: Operating the controls on the GCS DVR Viewer window.
Chapter 4: Getting Video with the GCS DVR Viewer in System Galaxy.
Chapter 5: Trouble shooting tips for the GCS Discovery DVR Viewer in System Galaxy.
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1.2.1 DVR Interface Diagram
The diagram below shows a Galaxy Access Control System with TCP/IP connection to a Discovery Video
System. System Galaxy provides viewing capability for live and recorded video feed/stream through the GCS
Discovery DVR Viewer Window.
Notice that there is not a direct connection between the System Galaxy hardware and the video surveillance
hardware (i.e. DVR, cameras). Cameras are physically connected to the DVR on the “video surveillance
side”. GCS DVR Interface uses a Network (TCP/IP) Connection to view a camera’s video once the camera
is linked a System Galaxy door or input.
Figure 1 - System Interface Diagram for System Galaxy Discovery DVR Interface
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1.2.2 System Requirements
The following list constitutes minimum requirements for interfacing with DISCOVERY.
The Loop Communication PC must be running System Galaxy v6.05 or higher.
The Loop Communication PC must have LAN/WAN connectivity in order to interface with the Discovery Video
System.
The System Galaxy Controller(s) can be connected via any currently supported connection method (i.e.
direct connect, modem, Lantronix, TCP/IP).
ü
ü
ü
ü
Discovery Client Software may be optionally installed on the Loop Communication PC or any WorkStation.
(Refer to Discovery/NAVS Product instructions for correct installation).
ü
The GCS DVR Interface must be registered in the System Galaxy software.
ü
System Galaxy must use Login parameters that match the DVR Unit Settings.
ü
System Galaxy must use Network parameters that match the DVR Unit Settings.
1.2.3 About Discovery Video System
The DISCOVERY DVR Unit and Client-side Software is an OEM product of Galaxy Control Systems.
§
Installation of DVR (and surveillance system) is independent of System Galaxy,
as illustrated in the Interface Diagram (Figure-1). However, System Galaxy is dependant on
Discovery Video System configured appropriately in order to support the DVR Interface.
§
The Discovery DVR Unit utilizes typical LAN/WAN connection.
Note: The SG-Loop Communication PC (LCS) interfaces with the DVR using the specified
TCP/IP parameters of the DVR unit. The IP Connection Settings on the Loop Communication
PC and Workstations must match the parameters of the DVR Unit. See later sections of this
manual.
§
The Discovery Client-Side Software can be installed on the SG Loop Communication
Server (LCS) and Workstations. However, System Galaxy can interface with the DVR
from any PC without having the Discovery Client Software installed or running.
§
The Discovery DVR supports multiple camera connections (16 max) per DVR Unit.
System Galaxy devices (inputs/doors/readers) can be linked to cameras, thus allowing the ability to
monitor areas where readers or sensors are placed. See section on setting up System Galaxy.
NOTE: Discovery Video System does not allow camera positions (PTZ) to be controlled from the
GCS DVR Viewer. However, Camera positions can be controlled through the Discovery Video
System’s client software. See Discovery/NAVS Product instructions .
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2 PC & WorkStation Setup for GCS Viewer
2.1 Task List: CONFIGURATION PROCEDURES
Installation, setup and operation of the Discovery Client Software are covered in the Product Documentation
for the Discovery Video System. This Manual covers the System Galaxy software interface to the DVR Unit
and how to register, configure and use the GCS Discovery DVR Viewer.
IMPORTANT! It is recommended to complete the installation and setup of the DISCOVERY SYSTEM
before configuring system galaxy for the DVR Support/Interface.
Use the below Task List as a companion list to the SG Software Guide’s- Main Setup Check List. Installer
can perform the steps in this task list along with the normal registration and setup steps which are covered in
the main SG Software Guide. This list focuses only on the setup of the GCS DVR Software Interface and
operation of the GCS.
Table 4 Configuration Task List for GCS Discovery DVR Interface
Configuration Steps
Original References
Task 1. Getting network connection settings and login
parameters for the DVR Unit.
See Section 2.2 of this manual.
Task 2. Discovery Client Software: Installation of this software is
See the Discovery/NAVS
not mandatory for SG to interface with the DVR. This
software is discussed in the Discovery Product Manuals.
Additional Resource: may be found
in the Discovery/NAVS Product
documentation for supporting
instructions.
Installation and Product
documentation for supporting
instructions.
Task 3. Registering GCS DVR Interface in System Galaxy
Section 2.4 of this manual.
TIME SAVER TIP: about recording DVR/Camera configuration
Task 4. Locating the DVR and Camera Programming screens
Task 5. Adding the DVR to System Galaxy Software
Section 2.6.1 of this manual.
Task 6. Adding the Cameras to System Galaxy Software
Section 2.6.2 of this manual.
Task 7. Linking cameras with Readers/Inputs in SG
Task 8. Validating the DVR and Camera connections for the
GCS DVR Viewer
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2.2 (Task-1) DVR Network & Login Parameters
Obtain the network IP Address from the DVR Unit. The DVR’s IP address will be used in setting up the
Discovery Video System. System Galaxy must use the same parameters as the DVR in order to interface
with the surveillance equipment.
To find the DVR IP Address at the DVR, open the DVR’s Software Application and go the Setup
screen. This is the software that resides on the DVR Unit itself and may require a password.
§
Or - Request IP settings from Site Administrator or IT Professional for assistance with
passwords as needed since passwords are unique/site specific.
§
Or - Use DOS Shell to get the IP Address from the DVR Unit:
1.
From the Window’s [Start] button on the DVR, click the ‘Run…’ option.
o When the DVR/NAVS software is running you can use the Windows® keyboard
hotkey that is located between the left-hand <Ctrl> and <Alt> keys to get the Start
Menu to display.
o Use the <up-arrow> key to move to and select/highlight the ‘Run…’ option. Then
press the keyboard <Enter> key to open the Run Window.
2.
In the Run Window’s [Open] field type “cmd”. The Window’s shell will open.
3.
Type “ipconfig” at the prompt. The IP Address should be returned to the DOS Shell.
IMPORTANT – Installer will want to coordinate with customer about creating a Login for System
Galaxy. Logins/Rights/Permission may be limited to number of concurrent connections.
You need to obtain the following:
§
The DVR Unit IP Address
§
The listening port number (should be 6808)
§
A valid login Name
§
A valid Password
! CAUTION do not write down or save security (network and login) parameters !
2.3 (Task-2) Discovery Client Software
Installation, setup and operation of the Discovery Client Software are covered in the Product
Documentation for the Discovery Video System.
Discovery Client Software can be installed on the Galaxy Loop Communication P C (LCS) or workstation as
desired. However, installation the Discovery Client Software is not mandatory. System Galaxy’s DVR
Interface can connect to the Discovery DVR even if the Discovery Client Software is not running or not
installed.
IMPORTANT: It may be necessary to configure additional Login ID’s for the System Galaxy DVR
Interface. There may be a limit to the number of logins allowed under a single Login ID.
Logins may be case sensitive.
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2.4 (Task-3) Registering Discovery in System Galaxy 6.05
2.4.1 For Customers using GCS DVR Support
Use this Manual to assist with registration, setup and operation the Discovery DVR Interface. Refer
back to main SG-Software Guide for the normal installation/upgrade instructions.
! New Installation will always require registration of SG System. Refer to SG-Software Guide.
! Upgrading existing SG System to v6.05 does require re-registration when adding Discovery
DVR Support. Registration of DVR Support is described in Section 2.4.1.
2.4.2 Registering the Discovery DVR
The Discovery DVR must be registered in the SG Product Registration Screen using the following steps.
1) Open SG Product Registration screen - from menu options Configure>Options>Registration>System.
þ Check the “DVR Support” check-box (at the bottom of the list)
þ Complete normal registration process as needed. See the main SG Software Manual for
remaining registration requirements.
þ Click [Apply] button
þ Click [OK] button
2) Perform the registration for System Galaxy workstation as needed.
3) Restart System Galaxy software application after registration is complete.
Figure 2 - Product Registration Screen (bottom part) – DVR Support option
1
The DVR Support
option must be
“checked”.
2
Click [Apply] button
after completing any
remaining registration
settings
3
Click [OK]
Apply
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2.5 TIME SAVER TIP: Filling out Configuration List
TIME SAVER TIP: In Section 2.8(Task 8), installer validates camera-to-device linking and video
retrieval for each Galaxy device. A form is provided in that section (also in Appendix-A in the back of this
manual). Installer can write down the setup on the Validation List during following tasks (4 through 7). This
way the installer already has the list filled out and is ready to perform the Validation.
2.6 (Task-4) Locating DVR & Camera screens
New DVR & Camera menu options are added to the System Galaxy Configure>Hardware Menu:
§ Select the DVR’s option to open the DVR Programming screen where operator must add the DVR to
System Galaxy.
§ Once the DVR has been added, select the DVR Cameras option to open the Camera Programming
screen where operator can add or rename the cameras in System Galaxy.
Figure 3 - The Menu Path to DVR and Camera screens
Open the DVR
Programming Screen
Open the Camera
Programming Screen
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2.6.1 (Task-5) Adding the Discovery DVR
The following steps describe adding a DVR Server Unit to System Galaxy.
1.
Open the DVR Programming Screen from the SG Main Menu, by selecting Configure/Hardware
and choose the ‘DVR’s’ option. << The DVR Programming Screen displays.>>
2.
3.
Click the [Add] button in the DVR screen to add a DVR.
Enter a name for the DVR in the [Name] field. (i.e. “DVR Unit 01”). This name will appear in the
[Select a DVR] droplist on the DVR and Camera Programming screens and in the Reader/Input
Properties screens.
4. The ID Number is automatically assigned by System Galaxy.
5. Choose the “Discovery (GCS)” from the [DVR Type] picklist.
6. Enter the IP address of the DVR Server Unit.
7. Enter IP Port Number (6808 is the default listening port for the DVR Unit(s)).
8. Enter the User Name and Password (logon): Enter the [User Name] to match the DVR unit’s
configuration. This can be found in the DVR Software in the Setup screen. System Galaxy’s
configuration must match what is set at the DVR.
9. Save Configuration: Click the [Apply] button to save settings.
10. Restart System Galaxy software.
NOTE: Use the [edit] and [delete] buttons respectively to edit or delete an existing DVR Unit configuration.
Figure 4 - The GCS DVR Programming Screen (composite image)
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2.6.2 (Task-6) Adding/Renaming the Cameras
The following steps describe adding a Camera to an existing DVR in System Galaxy. The DVR must
be programmed first. See the previous section about Adding a DVR if needed.
1.
2.
3.
4.
5.
6.
7.
Open the DVR Programming Screen from the SG Main Menu, by selecting Configure/Hardware and
choose the ‘DVR Cameras’ option. << The Camera Programming Screen displays.>>
NOTICE: there are automatically 16 default cameras present in the screen for the new DVR.
Select the desired DVR Unit from the [Select a DVR] picklist.
Select the desired camera from the droplist and click [Edit] button to rename as desired.
Type in a Logical Name for the camera (i.e. “Lobby – Cam 02”). Note: If editing an existing camera,
the desired camera can be select from the [Select a Camera] droplist.
Enter the Camera number that matches the camera ID at the DVR Unit. For example: if you want to
create a link to a camera that is setup at the DVR Unit to be camera 2, then set this field “2” in this
screen so they will match/connect.
Click the [Apply] button to save changes. Once a camera is saved it will display in the [Select a
Camera] droplist.
Restart System Galaxy software.
NOTE: Use the [add] and [delete] buttons respectively to add or delete an existing Camera.
Figure 5 - The Camera Programming Screen (composite image)
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2.7 (Task-7) Linking Cameras with Readers & Inputs
Cameras can be linked with a Door Reader, Elevator Reader or other Input Device. This is done in the
Properties screen for the desired reader/input device. Once a device is linked a camera, the user can initiate
live video streaming from the SG short-menu option, View Live Video.
The DVR Camera Settings tab displays in the Reader and Input Properties screens when a DVR has been
registered in System Galaxy. The DVR and Camera droplists are populated with the names of the DVR
Unit(s) and Camera(s) programmed in the DVR and Camera Programming screens (this section, parts 4a
and 4b).
2.7.1 (Task-7a) Link a Camera with a Door Reader device
1) Open the Door Properties screen (from the Menu Bar, select Configure> Hardware> Door/Reader)
Ø TIP ~ Open Door Properties screen from short-menu by right-clicking the desired
door/reader icon in the Hardware Tree, then selecting the ‘Properties’ option as
illustrated. Loop, Controller and Reader Name fields should auto-fill to desired values
when screen opens. Note: Elevator (red door icon not shown) will behave the same.
2) Choose the desired Loop, Control Unit and Reader Name from drop lists as necessary.
3) Select the ‘DVR Camera Settings’ tab and click [Edit] button (fields become enabled).
4) Pick the desired DVR and Camera from the drop lists.
5) (optional) Set the þ Ack option to “checked” to allow the reader to trigger an alarm if desired. This
option is located in the Alarm Options tab. NOTE: that an alarm condition will automatically start up
GCS DVR Viewer and live video feed plays back for the highest priority alarm.
6) Click [Apply] button to save changes.
Note: User can link more than one Reader with a Camera, but not more than one camera to a Reader. You
can edit this screen later to change which camera or DVR you wish to link/associate.
Note: You can disassociate the reader/door from any camera by setting the [Select DVR] field to “NONE”.
Figure 6 - SG Door/Reader Properties Screen (composite image)
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2.7.2 (Task-7b) Link a Camera with an Input Device
1) Open the Input Properties screen (from Menu Bar, select Configure>Hardware>Input Devices)
Ø TIP ~ Open Input Properties screen from short-menu by right-clicking the desired input
icon in the Hardware Tree, then selecting the ‘Properties’ option as illustrated. Loop,
Controller and Input Name fields should auto-fill to desired values when screen opens.
2) Choose the desired Loop, Control Unit and Input Name from drop lists as necessary.
3) Select the ‘DVR Camera Settings’ tab and click [Edit] button (fields become enabled).
4) Select the desired DVR and Camera from the drop lists.
5) Set the þ Show in Tree option to “checked” to allow the input’s camera option to be selectable
from the short-menu in the SG Hardware Tree.
6) Set the þ Acknowledge option to “checked” to allow the input to trigger an alarm if desired.
NOTE: that an alarm condition will automatically start up GCS DVR Viewer and live video feed.
7) Click [Apply] button to save changes, then refresh Hardware Tree (close and re-open) to display
the input icon in the tree. Hardware Tree can be refreshed/reopened from the View Menu.
Note: User can link more than one Input with a Camera, but not more than one camera with an Input. You
can edit this screen later to change which camera or DVR you wish to link.
Note: You can disassociate the input from any camera by setting the [Select DVR] field to “NONE”.
Figure 7- SG Input Properties Screen (composite image)
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2.8 (Task-8) Validating Camera to Device Linking
Once the configuration is complete, verify that the input / reader devices are correctly mapped to the
corresponding camera and that you can connect to each camera and display video for the area you expect.
Fill out the table below to guide your verification. Then follow the numbered steps for each device.
1.
2.
3.
4.
5.
6.
7.
Select the Event Monitoring Screen ( System Galaxy is running and connected to loops)
Open the Hardware Tree and expand the objects to see all inputs and readers (remember that an
input requires the ‘Show in Hardware Tree’ option to be checked. See section 2.6.2. The Hardware Tree
may require closing and reopening to refresh the object tree.)
Induce an event for the device from hardware tree icon (i.e. right-click the icon and pulse or shunt).
Select the resulting event on the Event screen and right-mouse -click to pick the ‘View Live Video’
option from the short-menu. See Figure-8 in Chapter 3 for an example.
Verify the DVR Viewer opens/displays video for correct area. Trouble Shooting Tips in Chapter 5
Unshunt any input after verification is complete. (inputs only)
Repeat steps 3 through 6 for each device in the list.
Camera Connections Validation List (extra copy in the back – see Appendix A)
DVR NAME:
Device Name/type
(Front Door / reader )
DVR LOCATION:
Camera #
(1)
Camera Name
( Lobby Cam )
Location/Area Displayed
(Front Door and Lobby Area)
Check
Good
o
o
o
o
o
o
o
o
o
o
o
o
o
o
o
o
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
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3 Operating Discovery DVR Video Viewer
Operating DVR Video Viewer within System Galaxy is simple. The Discovery DVR Viewer window opens
when a “camera-linked-device” (or its status or message) is selected and a view video command is
generated from that device’s short-menu.
In the figure below, the door reader to the Computer Room is linked to a camera. Select and right-clicking
the green door icon in the hardware tree will open the short-menu. Then user can select the View Live Video
option to open/start the GCS Discovery DVR Viewer.
Figure 8 - Starting Discovery Viewer from a Short-menu (composite image )
1
(DVR Viewer is cropped for illustration purposes)
Right -mouse-click the
device icon and click the
View Live Video option
2
The Discovery Viewer opens
and plays live video.
on the short-menu
NOTE: SG short-menu s are displayed when user performs a right-mouse-click on a device icon
(or status or message). If the device is linked to a camera the view live video option will be on the short menu. These methods of getting live video are discussed in detail in following sections of this chapter.
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3.1 About the DVR Viewer
3.1.1 DVR Viewer - Runtime Modes
Ø
NORMAL/Auto-Run MODE: The Discovery DVR Viewer opens and plays live video when an
operator/user selects the ‘View Live Video’ option on any short-menu. The ‘View Live Video’ option
displays on short -menus only for devices (or their messages) that are linked to a camera. See section
2.6 for instructions on linking cameras. See remaining sections in this chapter for details on getting
video feeds.
NOTE: The DVR Viewer can be individually disabled (per workstation basis) in the PC’s registry key.
(See Section 4.1 for info on enabling/disabling).
IMPORTANT TIP: if DVR Viewer is closed, it can be restarted by selecting the ‘View Live Video’ option
from a short -menu by right-clicking an event or alarm message associated with a camera.
Ø
STANDALONE MODE (diagnostic only) the DVR Viewer can run independently of SG (for trouble
shooting purposes) when correct connection parameters for logon and password are supplied. To find
GCS Discovery executable, right-click the window’s [Start] button and select the ‘Explore’ option.
Navigate to the C:\Program Files\System Galaxy\ Discovery and double-click the GCS_Discovery.exe.
Enter the correct Logon and password parameters. Enter the correct Logon and password parameters
found under the [Settings] button. See Figure 9 and Table 5 in Section 3.1.3
3.1.2 DVR Viewer - Video Viewing Modes
GCS Discovery Viewer has two viewing modes which can be picked from the [Select Viewing Mode] droplist.
Both Live and Recorded feeds are accessible from this DVR Interface window and are available from as far
back as the DVR memory buffer can hold. See manufacturer’s information for DVR memory limits.
Ø
Getting Live Video: the DVR Viewer allows user to see live feed by two methods:
1.
Select the ‘View Live Video’ option from a short-menu for a device, event or message in a
System Galaxy screen. Convenient short-menu options have been added throughout SG for
quick retrieval of video feeds. Note: This will restart the DVR Viewer if it has been closed.
2.
Also when the user selects the Live Mode option from the [Viewing Mode] droplist and selects a
camera from the [Select Channel] drop list. See Section 3.1.3 figures and tables for details.
Note: Video feed always starts in single camera view. Split screen camera view is available in live
mode.
Ø
Getting Recorded Video: the DVR Viewer allows user to retrieve recorded feeds by two methods:
1.
Select the ‘View DVR Video’ option from a short-menu for a report line item that is associated
with a device that is linked to a camera. Note: The ‘Playback Controls’ become enabled/usable
in this mode. See Section 3.1.3 figures and tables for details.
2.
When the user selects the Retrieval Model from the [Viewing Mode] droplist and enters the
desired date and time, clicks the [Retrieve] button (binoculars) and chooses a camera from the
camera droplist. Note: The ‘Playback Controls’ become enabled/usable in this mode. See
Section 3.1.3 figures and tables for details.
Note: Video feed always starts in single camera view. Split screen view is not available in this mode.
Note: System Galaxy adds an approximate 30 approximately second padding to time requested for
recorded feeds. Therefore video retrieval will begin playing at 30 approximately seconds before
requested time.
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3.1.3 Discovery DVR Viewer Controls
The following picture shows a composite image of the GCS Discovery Viewer window.
Buttons, drop lists, and fields are dynamically enabled/disable based on the selected Viewing Mode. See
section 3.1.2 for description of video modes.
§
§
§
Connection settings are available in Live Mode.
Display Control buttons enable in Live Mode.
Playback Controls display in Retrieval (recorded) Mode.
Figure 9 - GCS Discovery DVR Viewer / Live Mode
See Table 5 for definitions by function.
Settings button allows user to
edit the connection parameters.
Select Channel droplist to
choose the camera.
Select Viewing Mode droplist
to choose the Live or Retrieval
(recorded) modes.
Display Control buttons (live mode only) allow user
to switch the Video Pane to view 1, 4, 9 or 16 cameras
at once; and to pause and restart live streaming.
Video Session Pane: image shown at 640 x 480 pixel resolution. Image
size/resolution is controlled by the DVR NAVS program camera settings.
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Figure 10 - GCS Discovery DVR Viewer / Retrieval Mode (historical/recorded)
See Table 5 for definitions by function.
Calendar Control (DATE): allows user to
choose a date for video retrieval. Note:
the recorded images are archived at the
DVR Unit according to Manufacturers
specifications.
Real-time Clocking: displays in
Retrieval Mode and shows the
DVR Unit’s clock time.
Playback Controls: these buttons allow user
search, play, reverse and skip frame by frame.
Time Control: allows user to choose a time
for video retrieval. Note: the recorded images
are archived at the DVR Unit according to
Manufacturers specifications.
Video Session Pane: image shown at 640 x 480 pixel resolution. Image
size/resolution is controlled by the DVR NAVS program camera settings.
Note: System Galaxy adds approximately 30 seconds to the start time on video retrieval.
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Table 5 Definition of Controls on the GCS Discovery DVR Viewer
Controls and Buttons Described
The Camera drop list (on top right) allows user
to select the camera/channel to display.
The contents of this list are dependent on the
DVR Unit and System Galaxy configurations.
[ Channel ]
The camera names are defaulted when the DVR
Type field is set to “Discovery”. User can
rename a camera in System Galaxy in the
Camera Programming screen (See Section
2.5.2)
droplist
(Cameras)
16 cameras automatically populate per DVR unit
and user can deleted any unused cameras in
the Camera Programming screen (See Section
2.5.2) to shorten the list of cameras in the DVR
Viewer window.
always available
Viewing Mode field controls/switches between
live and historic video feed. See section 3.1.2
for details.
When the Live Mode option is selected
[ Viewing Mode ]
droplist
§
The session pane will display live video
streaming for the current camera
(channel) selection.
§
The Display Control Buttons will be
present.
always available
When the Retrieval Mode option is selected
§
The session pane can display recorded
feed for the current camera (channel)
selection and the chosen date/time.
§
The Playback Control Buttons will be
present.
[ Real-Time Clock ]
Shows the real-time clocking / timestamp of the video feed for Recorded feeds
Video Session
Pane
22
(not pictured here – see Figure 10
for picture of the video pane)
The Video Session Pane is the area where the
video feed will display when the appropriate
Mode and Camera selections have been made.
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[ Pause ]
Pauses (freezes) streaming of live video feed.
Available in Live Mode
[ Restart ]
Screen Splits
Restarts live video streaming if live streaming is
paused.
The GCS Viewer supports split screen display:
single view >
4 split view >
9 split view >
16 split view >
§
The single split view button displays a
single camera video stream.
§
The four split view button displays the first
four cameras simultaneously.
§
The nine split view button displays the first
nine cameras simultaneously.
§
The sixteen split view displays all sixteen
cameras simultaneously.
All available in Live Mode
The settings button opens the Network
Parameters dialog box.
[ Settings ]
Enter the network and logon parameters if
needed to switch between DVR’s
Discovery DVR’s listen on port 6808
Use the same login parameters as the NAVS
program at the DVR Unit.
Settings dialog
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[ Retrieve ]
Available in Retrieval Mode
The Retrieve button initiates a request for the
video based on the values set in the Date and
Time fields. (Description of the Date and Time
Controls are described below)
Plays the video feed at normal playback rate.
[ Play ]
Record/Playback rates are equal and are not
determined by System Galaxy. The rate is
programmed to be at DVR unit.
Stops (freezes) playback of recorded video.
[ Stop ]
Only available in Retrieval (recorded) Mode.
[ Reverse ]
Plays recorded video in reverse (backwards).
[ Frame Forward ]
Frame Forward button allows user to skip
forward one frame at a time. The user may need
to stop the playback by clicking the stop button
to use the frame forward control.
Frame Back button allows user to skip backward
one frame at a time. The user may need to stop the
[ Frame Back ]
playback by clicking the stop button to use the frame
back control.
The Time field displays in Retrieval Mode.
[ Time ]
selection field
User can set the hour, minutes and seconds of the
video feed by over typing the value shown or using
the up/down buttons. The Up/Down arrow buttons
allow user to increment/decrement to desired value in
the ‘highlighted’ segment of the Time field.
The Date Time field displays in Retrieval Mode.
User may choose a date in the current month or move
the calendar to a different month or even change the
year.
[ Date ]
A red circle indicates the current day if the
current month is in view.
drop calendar
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4 Getting Video with the GCS DVR Viewer
Once the Discovery DVR and Cameras have been setup, registered and configured in System Galaxy, the
user will have the ability to start the GCS Discovery DVR Viewer. A device must be linked to a camera in
order to trigger the video streaming from and event message or device icon. If a camera has not been linked
to a device (reader/door/input), the user will only be able to select that camera from the open GCS DVR
Viewer’s [Select Channel] droplist.
NOTE: Right-clicking a message or device icon will cause the GCS Discovery DVR Viewer to reopen if it has
been completely closed. See Chapter 3 for GCS Discovery DVR Viewer operating instructions.
4.1 Blocking Video from Specific Workstations
A System Galaxy customer may want the GCS Discovery DVR Viewer and DVR features to be disabled at
some workstations and not at others. The GCS DVR features will be available by default at down-line SG
Workstations where System Galaxy has been installed and GCS DVR Interface has been included in the
Product Registration process at the LCS. To disable the GCS DVR features at an individual workstation, set
the “DVR Enabled” value (in the workstation registry) to zero.
To enable/disable the GCS DVR Viewer, do the following:
1) Go to Window’s Start>Run… option, then enter “regedit” in the ‘Open’ field and click [OK].
2) Expand the ‘My Computer’ tree, then open ‘HKEY_LOCAL_MACHINE’ folder.
3) Open the following folders: SOFTWARE/GalaxyControlSystem/SystemGalaxy/Generic DVR.
4) In the right-side task pane, double-click the “DVR Enabled” ICON to open edit dialog box.
5) Enter the desired value in the [Value data:] field and click [OK].
Ø
Ø
Enter “0” (zero) disables the GCS Discovery DVR Viewer (Viewer cannot be opened from SG
short-menus )
Enter “1” (one) enables the GCS Discovery DVR Viewer (Viewer runs from SG short-menus)
Disabling the DVR Viewer from the registry setting will mean that the DVR Settings tabs are not available in
the Reader and Input Properties screen and that the View Live Video option is not available from System
Galaxy Short Menus. The auto playback on Alarm screen will also be disabled. This applies on a “per
workstation basis”. Other PC’s will still be able to see video and set configurations.
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4.2 Getting Live Video in System Galaxy
There are five ways to get live video in the System Galaxy. This section includes instructions and pictures
to describe each way to start live video streaming in the GCS Discovery Viewer.
4.2.1 Get Live Video from a device icon on the Hardware Tree
The ‘View Live Video’ option is available on the short-menu when a [Door/Reader icon] or an [Input icon] is
selected from the Hardware Tree in System Galaxy.
1) Right-click on a [Reader Icon] or [Input Icon] in the SG Hardware Tree that
has been linked to a camera. NOTE: Elevator icons (red door icon) will behave the
same as standard door icon.
2) Select the ‘View Live Video’ option from the short-menu: This opens the GCS
Discovery DVR Viewer and shows Live Video feed for the camera linked to the device.
IMPORTANT: For trouble shooting tips see Chapter 5.
Figure 11 - Playback from an icon on hardware tree (composite)
1
3
2
Œ Right-mouse-click the selected reader or
ŽThe Discovery Viewer opens and
input device icon that is linked to a camera
plays live video session for the camera
•Then select the View Live Video option on the
short-menu
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linked to that reader/input device
4.2.2 Get Live Video from the Device Status Screen
The ‘View Live Video’ option is available on the short-menu from a Device Status item:
1) Open the Device Status window by selecting View>Device Status from the SG main menu and
select the desired ‘Status Group’ with the desired readers and inputs included (or add/edit a Status
Group as needed). Click [OK] to open the Device Status screen.
2) Right-click a [Device Status icon/item] linked to a camera to get the short -menu.
3) Select the ‘View Live Video’ option from the short-menu: This opens the GCS DVR Viewer and
shows Live Video feed.
IMPORTANT: For trouble shooting tips see Chapter 5.
Figure 12 - Playback from a Device Status (composite image)
1
2
3
Œ Right-mouse-click the selected reader or
input device status that is linked to a camera
•Then select the View Live Video option
on the short-menu
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4.2.3 Get Live Video from an Event on Loop Monitoring/Event Screen
The ‘View Live Video’ option is available on the event item’s short-menu in the Loop Monitoring screen. The
Loop Monitoring screen and the Alarm Event screen are opened by default when System Galaxy is started
running. The screens show active logging of events and alarms depending on
1) From the Event screen, right-click an Event which is linked to a camera to get the short-menu.
2) Select the ‘View Live Video’ option from the short-menu: The GCS DVR Viewer opens and shows
Live Video feed.
Figure 13 - Playback from Loop Monitor Event Screen (composite image)
1
2
3
Œ Right-mouse-click the selected message
from a door/reader/input device that is linked
to a camera
•Then select the Reader Commands
option and the View Live Video option on the
3
short-menus
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4.2.4 Get Live Video from an Alarm Event on the Alarm Screen
Viewing live video is available from the Alarm screen:
1) The GCS DVR Viewer automatically opens when an armed alarm comes in for a device that is
linked to a camera.
þ
Also, users can still right-click an Alarm Event from the Alarm events List. Select the
‘View Live Video’ option from the short-menu.
þ Note: In the mini Graphics pane the user can right-click the graphic icon just as in the
normal graphics screen.
2) The GCS DVR Viewer opens and shows live video feed for the highest priority alarm when the
alarm device is in the “ARMED” condition. If a device is activated when it is in the unarmed
condition, the DVR Viewer will not automatically start up. However user can start Live video from
the Event screen as described in Section 4.2.3.
Figure 14 - Playback from Alarm Screen with alarms (composite image)
1
NOTE: Graphics pane
here is shown empty.
3
2
(DVR Viewer cropped for illustration purposes)
Œ Incoming alarm automatically opens the DVR
Viewer window and video displays.
a) User can still right-click an Alarm Event and
select the Input Commands option and the View
Live Video option on the short-menu
•User can also get the View Live Video option on
the short-menu from a graphic icon as shown
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4.2.5 Get Live Video from a device icon on the Graphics Screen
The ‘View Live Video’ option is available on the short-menu from the Graphics screen:
1) From the SG menu, select View>Graphics and right-click a Door or Input icon of a device that
has been linked to a camera to get the short-menu.
2) Select the ‘View Live Video’ option from the short-menu: The GCS DVR Viewer opens and
shows video feed with Real-Time clocking/time stamp.
Remember that the clocks on the System Galaxy PC’s and the DVR unit should be synchronized to a
common master clock source for accurate clocking/time stamping.
Figure 15 - Playback from Graphics Screen with Door and Input Icons (composite image)
Note: the GCS DVR Viewer opens when ‘View Live Video’ i s selected.
1
2
3
ŒRight -mouse-click the device icon on the
Graphic screen that is linked to a camera.
•Then select the View Live Video option on
the short-menu.
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4.3 Getting Video from Activity History Report Screen
System Galaxy allows operator to get recorded video from the Activity History Report screen. A digital video
clip can be started from the Report screen by right clicking the message line on the Report screen and
selecting the ‘View DVR Video. The following pictures /instructions illustrate the abbreviated steps to open
the DVR Report screen.
To open the DVR report screen, user must setup an Activity History Report and include the desired
selections (events) as needed.
1.
From the main menu in System Galaxy application, select View>Reports>Activity History. The
Activity History Report Selections screen will open.
Figure 16 - SG Menu Path to View>Reports>Activity History (composite image)
1
2
3
3
ŒUser selects View Menu
•Then Report
Ž Then Activity History in System Galaxy
<< continue to next page for instructions >>
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31
Once the Report Selections screen is open, user must choose the desired events by checking the
appropriate options to specify which activities (events) to include.
2.
Select the desired loop and the devices to select by on the left side of desired tabs.
3.
Click (check) the events to include in the ‘Reader/Door’ tab from the ‘Specify activities to include’
group of check-boxes.
4.
Click (check) the events to include in the ‘Input Devices’ tab from the ‘Specify activities to include’
group of check-boxes.
5.
Click (check) the DVR View check-box on the bottom right corner of the Report Selections screen.
6.
Click [View Report] button to open the DVR Report screen in the System Galaxy window.
Figure 17 - Activity History Report Selections screen (composite image)
After choosing desired readers and inputs and setting up desired options,
the user must check the DVR View checkbox
<< continue to next page for instructions >>
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Once the SG DVR Report screen is open, user may start recorded video for certain events where
device (reader/door/input) is linked to a camera/DVR Unit. Choose the desired events by checking
the appropriate options to specify which activities (events) to include.
7.
Right-click the desired event (line item) on the DVR Report screen.
8.
Select the short-menu option to ‘View DV R Video”.
9.
The GCS DVR Viewer will open and start video from 30 seconds prior to the event’s timestamp.
Remember that the system clocks on both the [System Galaxy PC’s] and the [physical DVR Unit]
should be synchronized to the same master clock source for accurate clocking/time stamping and
synchronization between the System Galaxy device and the video stream.
Figure 18 - Playback from the DVR Report Screen (composite)
1
2
3
.
Œ Right-mouse-click the selected event that is linked to a camera
•Then select the View DVR Video option on the short-menu
ŽThe Discovery Viewer opens and plays live video session for the
camera linked to that reader/input device
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5 Troubleshooting Tips
5.1 Getting video for the wrong camera/area
1.
Check that the correct camera is linked to the device in the SG software screens (revisit Section 2.6
about linking readers and input devices to cameras). If the device-to-camera mapping appears to be
correct, then check the physical connections between the cameras and DVR – either swap your physical
camera connections or rename your cameras in System Galaxy Programming screen (section 2.5.2).
2.
Check that the camera name in SG is correctly programmed to the desired Camera ID number. If the
device-to-camera mapping appears to be correct, then check the physical connections between the
cameras and DVR – either swap your physical camera connections or rename your cameras in System
Galaxy Programming screen (section 2.5.2).
3.
Check that the camera is physically installed in the position expected and the cable is physically
connected to the camera and to the DVR Unit to the video port intended for the desired area. Correctly
connect the cameras at the DVR Unit.
4.
Restart System Galaxy after programming changes or to ensure previous changes were initialized.
5.2 ‘View Video’ option not displayed in SG short-menus
1.
Verify that the DVR Support System Registration is complete and valid (not expired). Section 2.4.
2.
3.
4.
Verify that the Registry settings are enabled. See Section 4.1 for instructions.
Verify that the correct DVR Type is set in the DVR programming screen (Section 2.5.1).
Check that the reader/input device is correctly linked to a camera (Section 2.6).
5.
Verify that incoming events are time-stamped later than the time of the camera linking in SG Camera
Programming screen. Events that came in from that device before the linking will not have the option to
view video. User may wish to restart/re-open the target screen (i.e. Hardware Tree, Event Screen,
Device Status Screen, Graphic screen or DVR Report screen) to reset software. Also user can restart
System Galaxy.
Note: video cannot be initiated or retrieved for messages, alarms or graphics that occurred before the
camera is linked to the device. Once the camera is linked, messages from that point on can be use to
initiate video streaming.
5.
Restart System Galaxy after programming changes or to ensure previous changes were initialized.
5.3 ‘View Video’ option not displayed in Graphics Screen
1.
2.
3.
34
Check that the target device is correctly linked to a camera. See Section 2. 6 for instructions.
Remove and re-add the graphic icon on the Graphic screen to begin seeing the video linking option.
(The device must be linked to the camera and saved to the database before it is added to a Graphic
Screen. You may have added the graphic icon before it was linked or updated in the database.).
Restart the Graphic Screen and/or restart System Galaxy to pick up change if necessary.
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5.4 “Discovery” not in DVR Type droplist (Adding a DVR)
1.
2.
Verify that the correct option “DVR Support” is checked in the SG Product Registration screen. Contact
Galaxy Control System as appropriate for information on or changes to your registration.
Check the registry setting is set for DVR Enabled (Section 4.1) at the workstation in question.
5.5 “Discovery” Name is not on the GCS DVR Viewer
1.
2.
3.
Verify that the correct option “DVR Support” is checked in the SG Product Registration screen.
Verify that other DVR options are NOT checked (i.e. RapidEye, Loronix, Integral, etc) Section 2.4.
Restart SG after correcting Registration.
5.6 GCS Viewer opens but does not display video
1.
Open the GCS DVR Viewer in Standalone Mode (Section 3.1.1); click the [Settings] button and enter
the correct IP Address, port number (6808) and login parameters; select desired camera and live
mode.
a. If you can get video in standalone mode then check the following:
§ Check that System Galaxy DVR Programming screen has the correct network IP Address,
login and passwords are correct and entered into the appropriate fields (section 2.5.1)
§ Check that SG DVR Programming screen has the IP Port number set to 6808 (section 2.5.1)
§ Check the registry setting is for DVR Enabled (section 4.1) and registration is current.
b. If you cannot get video in standalone mode then see Section 5.7
5.7 Cannot get Video in Standalone Mode
1.
Check that you can ping the DVR Unit from the System Galaxy PC. See Appendix B for
instructions on pinging from System Galaxy PC.
a. If you can ping go to step 2 in this section to telnet the DVR’s listening port.
b. If you cannot ping the DVR Unit go to step 3 in this section.
2.
Check that you can telnet to port 6808 from System Galaxy. See Appendix C or D for
instructions on Telnet from System Galaxy PC.
a. If you can telnet port 6808 go to step 4 in this section.
b. If you cannot telnet port number go to step 3 in this section.
3.
Check that the DVR Unit is powered up and running (NAVS software program is running).
a. You might consider restarting the DVR Unit and software after you make sure that the IP
Address of the DVR is STATIC and not dynamically obtained. Dynamically obtained IP
Addressing will require you to update all the IP Address settings at the System Galaxy PC’s
every time a power interrupt occurs at the DVR. See the setup/configuration screen at the
DVR Software to set this to a Static Address. An IT Professional can obtain a static Address.
b. Enlist the help of your IT Professional if needed to verify routing/switching between System
Galaxy PC/Workstations ant the DVR Unit.
4.
Check that the IP Address and Port ID at System Galaxy’s software match the DVR’s
settings. Run the “ipconfig” command at the DOS prompt on the DVR Unit and confirm the IP
Address at the DVR. Then verify that SG programming matches. (Set the SG Programming to
match the IP Address of the DVR Unit. See Sections 2.2 and 2.5.1 for instructions on SG.
IMPORTANT: The NAVS software must be running. Note that the DVR has an option to control
whether the DVR Unit’s IP Address is static or dynamically assigned. It is recommended that the
DVR IP ADDRESS is set to be static (always the same).
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6 Appendix A: Camera Validation List
Additional Camera Mapping Validation check list - Photocopy as needed.
Table 6 System Galaxy Camera Mapping Validation check list
DVR NAME:
Device Name/type
(Front Door / reader )
DVR LOCATION:
Camera #
(1)
Camera Name
( Lobby Cam )
Check
Good
o
o
o
o
o
o
o
o
o
o
o
o
o
o
o
o
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
36
Location/Area Displayed
(Front Door and Lobby Area)
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7 Appendix B: Ping the DVR
To ping a DVR Unit from the DOS command prompt at the System Galaxy PC/Workstation do the following.
To open a DOS shell:
1. Click [Start] button on the
Windows® Task Bar
2. Select the ‘Run’ option
3. Type “cmd” in the field
provided.
4. Click [OK] button
To ping: Once the DOS Shell opens, type the ping command with the target (DVR) IP Address. See figure
below. Syntax is important, so type one space between command and IP Address.
Type “p i n g n n . n n n . n n n . n n n”; where “n” stands for the numeric characters in the IP Address
Example 1 shows a reply. Example 2 shows that the target IP Address is not able to reply.
Example 1 – Ping with Reply – good connection
Example 2 – Example Ping with Request Time Out – failed to connect
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8 Appendix C: Telnet DVR Port ID from DOS
To telnet DVR Unit from the System Galaxy PC/Workstation you can run from the DOS command line.
To open a DOS shell:
1.
Click [Start] button on
the Windows Task Bar
2.
Select the ‘Run’ option
3.
Type “cmd” in the field
provided.
4.
Click [OK] button
To telnet from DOS: Once the DOS Shell opens, type the telnet command with the target (DVR) IP Address
and Port ID. Syntax is important, so type one space between command and parameters. Type
“t e l n e t n n . n n n . n n n . n n n p p p p ”; where “n” stands for the numeric characters in the IP Address and
“p” stands for the numeric characters in the port ID. If you prefer using HyperTerminal to telnet, see Appendix C.
type one space
Example 1 shows a reply. Example 2 shows that the target port ID Address is not able to reply.
Example 1 – telnet from DOS with NO Conflict – good connection
Example 2 – telnet from DOS with conflict – failed to connect
38
Revision 1.0
9 Appendix D: Telnet DVR Port from HyperTerminal
Follow these instructions to telnet the Port ID using HyperTerminal from the System Galaxy
PC/Workstation. This verifies whether the Galaxy PC can call the listening port at the DVR Unit.
From the Windows Task Bar:
1.
Click the [Start] button and select the menu path
“Programs > Accessories > Communications >
HyperTerminal”.
2.
When the ‘Connection Description’ window opens,
enter a name for you connection (in our example we
typed “Test”).
3.
Click [OK]
In the ‘Connect To’ window:
1.
Type in the DVR’s IP Address in the in the [Host
address] field.
2.
Type in the Port ID “6808” in the [Port number] field.
3.
Select “TCP/IP Winsock” in the [Connect using] field.
4.
Click [OK] to connect.
Example 1 – Good Connection
Example 2 – Connection Failed
Revision 1.0
39

Discovery DVR for SG 6.05

Transcription

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