SVEA II - Possio

SVEA II
GSM Connector
QPRM 00227/02 Rev A
POSTAL ADDRESS
P.O. BOX 1236
164 28 Kista
Sweden
12
VISITING ADDRESS
Isafjordsgatan 35,8 tr.
Kista, Stockholm
WEB
www.possio.com
TELEPHONE
+46 (0)8 587 44 020
EMAIL
[email protected]
TELEFAX
+46 (0)8 587 44 010
User Guide
Table of Contents
Chapter 1: Before you begin installation..............................4
Chapter 2: Preparing the SVEA II for use..............................4
Chapter 3: Positioning and mounting...................................5
Chapter 4: Connecting an external antenna.........................6
Chapter 5: Connecting equipment........................................7
Chapter 6: Troubleshooting....................................................8
Chapter 7: LED-signalization..................................................9
Chapter 8: Technical specification........................................10
Contents of the SVEA II box
• SVEA II GSM Connector with built-in battery
• Power adapter
• Built-in antenna
• User guide
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Before you begin installation
• Make sure you have a SIM card and related documentation from your
operator to hand.
• Check that the SIM card has not been locked with a PIN. A good way to check
this is to insert the SIM card in a mobile phone. If you are not asked to enter a
PIN when you switch the phone on, the card is unlocked and is ready to use in
the SVEA. Otherwise you need to deactivate the PIN lock. Please consult your
mobile phone manual if you are unsure of how to do this.
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Positioning and mounting
When using the SVEA II’s own internal antenna, the positioning of the product
is important in order to ensure that it functions as well as possible. Reception
can vary greatly from one location to the next because of skip zones,
interference, etc. So you should not mount the unit until you have examined
the reception conditions and determined the optimum location. Locations
near windows are generally better than locations further inside buildings.
If you intend to use the SVEA II with an external antenna, follow the antenna
placement instructions below and not those for the SVEA II itself.
Preparing the SVEA II for use
Once the SIM card is ready, the next step is to prepare the SVEA II for use.
The SVEA II must be prepared for use before performing the steps below. See
“Section 2: Preparing the SVEA II for use” in this manual.
STEP-BY-STEP INSTRUCTIONS
1 Insert the SIM card into the back of the product as indicated by the image
(Figure 1). Make sure the chip is facing down. Carefully insert the SIM card into
the SIM card holder.
2 Activate the product by connecting the battery contact on the back of the
product (Figure 2). Check that the contact is at the correct angle and then push
it forwards until it is firmly in place.
3 Make sure that the antenna is properly connected at the back. (Figure 3)
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STEP-BY-STEP INSTRUCTIONS
1 Hold the unit/external antenna in the intended location and look at
the “SIGNAL” LED on the front of the unit (Figure 4). A green light means
optimum coverage and you should try to obtain this if you intend to use the
SVEA II with a fax machine. A yellow light indicates a
medium quality signal, which is adequate for voice calls.
A red light means that there is no adequate signal.
2 Not getting a green light? Move the unit and wait
around 15 seconds for the “SIGNAL” LED to update.
Repeat this until you get a yellow, or preferably green,
light.
3 Check that the distance between the SVEA II and the
equipment it will be connected to is at least 3 metres.
Figure 1. Insert the SIM card as
indicated by the image in the plastic.
Check that the SVEA II is located at least 30 cm from
any person. NB If you are using an external antenna,
use the safe distance for the antenna and
not the product itself. See the technical
specification from your antenna supplier for
the recommended safe distance.
Figure 2. Connect the battery by
connecting the green contact.
Figure 4. LEDs on the
front of the SVEA II.
149 mm
50 mm
4 Once you have completed the above step and
if the above conditions are met, mount the SVEA
II in an upright position on the wall or other
smooth, hard surface using 2 suitable screws.
Measure out the distance between the pairs of
screw holes (149 mm for the upper screw holes
and 50 mm for the lower screw holes). Hook the
product onto the screws and ensure it is well
secured (Figure 5). The SVEA II is now ready
Figure 5. The upper and lower
to connect to your telephone equipment! See
pairs of screw holes on the SVEA II.
Section 5: Connecting equipment.
Figure 3. The figure shows a correctly
connected antenna.
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Connecting an external antenna
If reception if below the recommended level, an external antenna is a
good solution. There can be many reasons for poor reception, including the
building construction, skip zones or simply being located a long distance
from the nearest base station. An external antenna also allows more
flexible positioning of the SVEA II, enabling it to be mounted in a server
room for example.
5
Connecting equipment
Do not use cables longer than stipulated in the manufacturer’s instructions. This
results in poor signal strength and inferior performance.
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STEP-BY-STEP INSTRUCTIONS
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3
4
5
Connectors
1 Remove the SVEA II from the wall.
2 Remove the internal antenna at the back of the product by first
detaching the top of the antenna from the antenna support underneath
and then carefully pulling it straight out of the connector (Figure 6).
3 Connect the external antenna. The connection is a TNC(f) connection
(Figure 7). Use an external adapter if the antenna has a different type of
connection.
4 Fix/mount the antenna according to the antenna manufacturer’s
instructions. Re-mount the SVEA II on the wall.
1. Power plug - for power supply, converts 220V/230V voltage to 18V voltage.
2. Telephone plug - RJ11 for analog telephone with DTMF or Pulse.
3. Fax/modem plug - RJ11 for analog fax machine G3 or analog modem V90.
4. RS232-port - for programming SVEA II GSM Connector – only for
authorized person.
5. USB-port - Data port GPRS/EDGE. Contact Possio to activate.
Connecting a telephone
1. Connect the telephone to the telephone plug (connector 2)
2. Lift the handset and make sure you get the line signal.
3. Make a test call to and from SVEA II to ensure the unit is working.
Connecting a fax machine
1. Connect the fax machine to the fax/modem plug (connector 3)
2. Send and receive a test fax to ensure that the SVEA II is working
correctly.
Figure 6. Detach the top and
then pull the antenna straight
out of the connector.
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Figure 7. Connect the antenna
cable or antenna adapter.
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Troubleshooting
Follow the list below to locate possible issues. To learn more about the status
like communication, battery and reception, read Chapter 7, LED-signalization.
SVEA II doesn’t send or receive fax.
1. Make sure all connections are properly made like power cord, RJ-11 cord
between SVEA II and the fax machine and the internal antenna. The lid also has
to be properly fastened or the unit will not function due to the tamper switch.
2. Make sure that the fax machine is connected to the Fax/modem connector.
Read more in Chapter 5. Connecting equipment.
3. Ensure that the SIM-card is inserted correctly and that fax service is activated.
Disable the PIN code lock. Read more in Chapter 1. Before you start the
installation.
4. Check the GSM-reception. The LED for signal should be green to ensure
the best faxing capabilities possible. The unit must be mounted in an upright
position. Read more in Chapter 3. Positioning and mounting.
!
SVEA II sends fax but doesn’t receive incoming fax.
1. Make sure the fax machine is properly connected in SVEA II’s fax/modem
connector. Read more in Chapter 5. Connecting equipment.
2. Try to call the fax number in the SVEA II from a phone. The fax should
answer with it’s characteristic sound.
3. Most of the fax machines adjust their transmission speeds automatically (so
called auto mode). Some machines, however; work better when transmission
speed is manually set to 9600 baud. Consult the manual for the fax machine
for how to do this.
!
SVEA II receives incoming fax but doesn’t send fax.
1. Check the programmed numbers of the fax machine and make sure they
include the area code which is needed when using the GSM-network.
2. Check that the programmed numbers are free from any specific switch
board prefix.
!
It’s not possible to make a call.
1. Make sure all connections are properly made like power cord, RJ-11 cord
between SVEA II and the fax machine and the internal antenna. The lid also has
to be properly fastened or the unit will not function due to the tamper switch..
2. Make sure the telephone is properly connected in SVEA II’s telephone
connector. Read more in Chapter 5. Connecting equipment.
3. Ensure that the SIM-card is inserted correctly and that the PIN code lock is
disabled. Read more in Chapter 1. Before you start the installation.
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LED-signalization
SIGNAL
Color
Red
Yellow
Green
State
GSM signal level
Flashing
Very poor or out of GSM net (RSSI < -85dBm)
Constant
Poor (-85dBm =< RSSI < -80dBm)
Flashing
Accepted (-80dBm =< RSSI < -75dBm)
Constant
Medium (-75dBm =< RSSI < -70dBm)
Flashing
Good (-70dBm =< RSSI < -65dBm)
Constant
Very good (RSSI => -65dBm)
STATUS
Color
State
Status
Red
Constant
Terminal not on GSM network or SIM card error
Green
Constant
Connected to network / terminal ready to use
Green
Flashing (0.4s/0.4s)
Connected to network /Telephone line off hook
Yellow
Flashing (0.4s/0.4s)
Telephone dial up to GSM network in progress
Yellow
Constant
Conversation established
Yellow/–
Flashing
(0,4s/0,4s/0,4s/0,4s)
Connected to network / Fax / Data line off hook
Yellow/Green
Flashing (0,4s/0,4s)
Data / Fax Dial up to GSM network in progres
Yellow/Green
Flashing (1.6s/0.4s)
Data / Fax call establishe
STATUS for telephone
STATUS for fax/modem
Green/–/
POWER
Color
State
Type of power
Green
Constant
Normal power
Red
Constant
Battery power
Red
Flashing
Battery power (Low battery)
ALARM SWITCH (power LED)
Color
State
Type of power / Status
Green-Yellow
Flashing
Normal power / Tampering attempt
Red-Yellow
Flashing
Battery power / Tampering attempt
4. Check the GSM-reception. The LED for signal should be green or yellow.
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Technical specification
General
Quad Band GSM850/950/1800/1900 Mhz
GPRS, EDGE and CSD support
Fax Group 3, Class 1
GSM performance
Voice and emergency calls (TCH / FS)
Half Rate (HR), Full Rate (FR),
Enhanced Full Rate (EFR) and
Adaptive Multi Rate (AMR)
Output power
Class 4 (2W) for EGSM850/900
Class 1 (1W) for GSM1800/1900
Class E2 (0,5W) for EDGE850/900
Class E2 (0,4W) for EDGE1800/1900
Data connectivity
EDGE class 12, max 236,8 kbps
GPRS Class 12, max 86 kbps
Mechanical features
2 independent RJ11 connectors
Internal GSM antenna, 50 Ohm
External antenna connector TNC (f)
Input AC: 110-240V AC, 50/60 Hz
Output DC: 18V DC, 0,8A
Physical description
[H] 210 mm x [W] 200 mm x [D] 55 mm
1540g (incl. ext. power supply)
Operating temperature
from -10oC to +55oC
SVEA II is RoHS compliant
Support Possio AB
www.possio.com/support
Telephone: +46 08 587 440 30
Email: [email protected]
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