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ANNUAL REPORT
BRIGHAM YOUNG UNIVERSITY
DIVISION OF CONTINUING EDUCATION
2013
TABLE OF CONTENTS
TABLE OF CONTENTS
Page
TABLE OF CONTENTS ......................................................................................................................... ii
FOREWORD ............................................................................................................................................. 1
REPORT SUMMARY AND HIGHLIGHTS ......................................................................................... 2
ORGANIZATION
Brigham Young University Division of Continuing Education
Organizational Chart, 2013 ........................................................................................ CHART I
STATISTICAL TABLES AND GRAPHS—BRIGHAM YOUNG UNIVERSITY DCE
Statistical Summary Report for Continuing Education, 2004–2013 ............................... TABLE I
Credit Courses and Programs Enrollments, 2004–2013 .............................................. Graph A
Credit Courses and Programs Full-Time Equivalent Students, 2004–2013 ................ Graph B
Noncredit and Religious Continuing Education Courses and
Programs Enrollment, 2004–2013 ............................................................................... Graph C
Continuing Education Total Enrollments, 2004–2013 ................................................ Graph D
Continuing Education Total Full-Time Equivalent Students, 2004–2013 ................... Graph E
Total Enrollments and FTES by Continuing Education Departments, 2013 .................. TABLE II
Total Enrollments and FTES by Academic Units, 2013 .............................................. TABLE III
Compared Enrollments by Academic Units, 2012 and 2013 ....................................... TABLE IV
Total Credit Statistical Report Comparisons by Continuing
Education Departments, 2012 and 2013 ................................................................... TABLE V
Enrollments for Noncredit Courses by Continuing
Education Departments and Centers, 2012 and 2013 .............................................. TABLE VI
Total Enrollments by Programs, 2012 and 2013 ......................................................... TABLE VII
Volunteer Hours Donated, 2008–2013 ....................................................................... TABLE VIII
Number of Administrative, Staff, and Part-Time or Student Employees, 2009–2013 . TABLE IX
Administrative, Staff, and Part-Time or Student Employees Growth Comparison,
2009–2013 ............................................................................................................... Graph F
Full-Time Staff and Administrative Employees Growth Comparison,
2009–2013 .............................................................................................................. Graph G
DEPARTMENT REPORTS
Bachelor of General Studies Department ........................................................................................
BYU Salt Lake Center for Continuing Education ...........................................................................
Department of Conferences and Workshops ...................................................................................
Department of Especially for Youth Programs ...............................................................................
Department of Evening Classes .......................................................................................................
Department of Independent Study ...................................................................................................
Independent Study—Comparative Enrollments Report for 2012 and 2013 ............. TABLE X
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TABLE OF CONTENTS
Page
SERVICE AREAS
BYU Conference Center ..................................................................................................................
Number of Hours Scheduled in Conference Center Rooms
by Hour of the Day and Day of the Week, 2013 ................................................ TABLE XI
Utilization of Conference Center, 2013 ....................................................................... Graph H
Continuing Education Cashier Services ..........................................................................................
Continuing Education Financial Services .......................................................................................
Continuing Education Human Resource Services ...........................................................................
Continuing Education Registration Services ...................................................................................
Department of Computer Operations ..............................................................................................
Department of Marketing Communications ....................................................................................
ASSOCIATED PROGRAMS
BYU Jerusalem Center for Near Eastern Studies, 2013 ..................................................................
Total Statistical Report, BYU Jerusalem Center, 2009–2013 ................................. TABLE XII
DOCUMENTARY AND HISTORICAL ITEMS
Administrative Changes and Assignments ......................................................................................
Division Documentary Items ...........................................................................................................
Professional Honors, Awards, and Appointments ...........................................................................
Special Division Programs ..............................................................................................................
University Committee Assignments of the Division of Continuing Education
Personnel, 2013 ..........................................................................................................................
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FOREWORD
The 2013 annual report for the Division of Continuing Education summarizes one of the largest and most
diverse educational programs in the nation. The report contains data from the entire collection of
Continuing Education Adult and Youth Programs. The information contained in this report is of value to
Church Educational System and Brigham Young University leadership as well as other educational
administrators in understanding the character and dimension of continuing education programs sponsored
by BYU.
MISSION STATEMENT
The particular mission of the Division of Continuing Education is to “extend the services and spirit of the
university beyond the campus, [and] particularly to encourage Latter-day Saints to study and learn
throughout their adult years.”1 Continuing Education links the university and those people of the world
who desire to participate in learning experiences that are consistent with the unique mission of this
university. Some of the opportunities will be provided by intensive study in the stimulating setting of the
university campus. Other opportunities will be provided through learning that must take place in other
settings.
NOTE: Definition of Full-Time Equivalent Students and Enrollment
1.
The number of full-time equivalent students for credit classes (semester hours) is determined by the
following formula:
FTES = Total undergraduate student hours divided by 30
FTES = Total graduate student hours divided by 18
2.
The number of full-time equivalent students for noncredit classes is determined by the following
formula:
FTES = Total student class hours of instruction divided by 375
3.
1
An enrollment in this report refers to one course registration by one person. The same individual
may enroll for several courses during the year.
President Marion G. Romney, December 1968 Report for Board of Trustees
REPORT SUMMARY AND HIGHLIGHTS
1.
Total enrollments for all credit classes were 75,243. Full-time equivalent students totaled 6,062.
2.
Enrollments for all noncredit and Religious Continuing Education Programs sponsored by BYU
Continuing Education were 216,952.
3.
Other continuing education programs offered by the Kennedy Center Study Abroad in both the
credit and noncredit areas provided an additional 3,913 enrollments and 362 FTES.
4.
Total enrollments in Continuing Education programs were 296,108.
5.
Campus Education Week enrollments were 17,958.
6.
Graduate program enrollments totaled 4,189. Full-time equivalent graduate students totaled 624.
Undergraduate credit class enrollments were 74,967 with 5,800 FTES.
7.
Teacher and support honoraria totaled $10,741,500.
8.
There were 147 full-time employees and 465 part-time employees involved in this work for the
year 2013.
ORGANIZATION
ORGANIZATIONAL CHART
2013
DEAN
Wayne J. Lott
BYU–IDAHO
Continuing Education
(liaison)
ASSOCIATE DEAN
Darin R. Oviatt
COMPUTER OPERATIONS
Barton D. Schaerrer
ASSOCIATE DEAN
Lee J. Glines
ASSISTANT TO THE DEAN
COMPLIANCE
BACHELOR OF GENERAL
STUDIES
Steven W. Taggart
R. Neil Carlile
ESPECIALLY FOR YOUTH
J. D. Hucks
CONFERENCES AND WORKSHOPS
ASSESSMENT
Duane C. Lemley
Robert A. Holcombe
CONFERENCE CENTER
INDEPENDENT STUDY
John E. Taylor
ASSISTANT TO THE DEAN
FINANCE
Spencer E. Hansen
Jonathan S. Spackman
EVENING CLASSES
Steven W. Taggart
Correlation
Program Development
PERSONNEL
MARKETING COMMUNICATIONS
M. Shayne Clarke
SALT LAKE CENTER
Scott L. Howell
Correlation
Curriculum Review
Program Development
STATISTICAL TABLES (I–IX)
AND
GRAPHS (A–G)
TABLE I
STATISTICAL SUMMARY REPORT FOR CONTINUING EDUCATION
2004−2013
BYU CREDIT COURSES
AND PROGRAMS
Year
2004
2005
2006
2007²
2008
2009
2010³
2011
2012
2013
Enrollments
109,887
115,778
111,386
127,682
106,167
100,424
94,395
89,214
81,565
75,243
FTES
9,242
9,754
9,359
10,681
8,760
8,442
7,768
7,339
6,657
6,062
NONCREDIT & RELIGIOUS
CONTINUING EDUCATION
COURSES & PROGRAMS
Enrollments
294,898
291,416
320,303
318,406
301,342
299,741
262,104
240,296
254,334
216,952
FTES
13,974
14,367
15,469
¹
ASSOCIATED
PROGRAMS¹
Enrollments
21,942
18,621
24,329
23,717
21,518
22,047
4,453
4,473
4,556
3,913
FTES
1,907
1,770
2,057
TOTALS
Enrollments
426,727
425,815
456,018
469,805
429,027
422,212
360,952
333,983
340,455
296,108
FTES
25,123
25,891
26,885
10,681
8,760
8,442
7,768
7,339
6,657
6,062
For 2004–2006, Associated Programs include only BYU–Idaho and Kennedy Center Study Abroad statistics. BYU–Hawaii and Jerusalem Center statistics were
included in previous years' statistics. Begining in 2007, Jerusalem Center statistics are again included in the Associated Programs.
²Beginning in 2007, FTES for noncredit and CES courses are no longer collected.
³Beginning in 2010, BYU–Idaho numbers are no longer included in this report.
Graph A
CREDIT COURSES AND PROGRAMS
ENROLLMENTS
2004–2013
140,000
120,000
100,000
80,000
60,000
40,000
20,000
0
2004
2005
2006
2007
2008
2009
2010
2011
2012
2013
Graph B
CREDIT COURSES AND PROGRAMS
FULL-TIME EQUIVALENT STUDENTS
2004–2013
12,000
10,000
8,000
6,000
4,000
2,000
0
2004
2005
2006
2007
2008
2009
2010
2011
2012
2013
Graph C
NONCREDIT AND RELIGIOUS
COURSES AND PROGRAMS
ENROLLMENTS
2004–2013
350,000
300,000
250,000
200,000
150,000
100,000
50,000
0
2004
2005
2006
2007
2008
2009
2010
2011
2012
2013
Graph D
TOTAL ENROLLMENTS
2004–2013
500,000
450,000
400,000
350,000
300,000
250,000
200,000
150,000
100,000
50,000
0
2004
2005
2006
2007
2008
2009
2010
2011
2012
2013
Graph E
TOTAL FULL-TIME EQUIVALENT STUDENTS¹
2004–2013
30,000
25,000
20,000
15,000
10,000
5,000
0
2004
2005
2006
2007
2008
2009
2010
2011
¹Beginning in 2007, FTES for noncredit and CES courses are no longer collected.
2012
2013
TABLE II
TOTAL ENROLLMENTS AND FTES BY
CONTINUING EDUCATION DEPARTMENTS
2013
BYU CREDIT COURSES
AND PROGRAMS
Department or Program
Evening Classes
Conferences and Workshops
Independent Study
Jerusalem Center
BYU Salt Lake Center
BYU Religious Enrichment
BYU Especially For Youth
SUBTOTALS
Enrollments
48,325
2,339
17,688
2,179
4,712
0
0
75,243
CONTINUING EUDCATION
COURSES AND PROGRAMS
FTES¹
3,552
251
1,646
118
495
0
0
6,062
Associated Programs—Study Abroad (Statistics not included in above totals.)
¹Beginning in 2007, FTEs for noncredit courses are no longer collected.
Enrollments
0
14,927
109,006
269
0
49,339
43,411
216,952
TOTALS
Enrollments
48,325
17,266
126,694
2,448
4,712
49,339
43,411
292,195
3,913
296,108
TABLE III
TOTAL ENROLLMENTS AND FTES BY ACADEMIC UNITS
2013
BYU CREDIT COURSES
AND PROGRAMS¹
Unit
Education
Engineering and Technology
Family, Home, and Social Sciences
Fine Arts and Communications
Health and Human Performance
Humanities
International and Area Studies
Life Sciences
Management (Business)
Nursing
Physical and Mathematical Sciences
Religious Education
Interdisciplinary (unclassified)
BYU Religious Cont. Ed. Programs
Law
Independent Study—High School
Independent Study—Personal Enrichment
Independent Study—Free On-Line Courses
SUBTOTALS
COURSES & PROGRAMS²
TOTALS
Enrollments
FTES
Enrollments
Enrollments
3,434
1,769
11,743
12,968
0
11,527
3,195
5,070
9,106
504
5,510
7,022
7,309
0
0
0
0
0
79,157
327
176
1,154
1,094
0
1,137
174
463
561
34
538
469
297
0
0
0
0
0
6,424
0
9
0
2,474
0
649
71
1,941
239
102
91
269
9,351
92,750
0
90,696
8
18,302
216,952
3,434
1,778
11,743
15,442
0
12,176
3,266
7,011
9,345
606
5,601
7,291
16,660
92,750
0
90,696
8
18,302
296,109
¹Kennedy Center-Study Abroad programs are included in these totals.
²Beginning in 2007, FTEs for noncredit courses are no longer collected.
TABLE IV
COMPARED ENROLLMENTS BY ACADEMIC UNITS1
2012 AND 2013
Unit
TOTAL 2012
Enrollments
Education
Honors
Humanities
International and Area Studies
Law
Life Sciences
Management (Business)
Nursing
Religious Education
Interdisciplinary (nonmajors)
BYU Religious Cont. Ed. Programs
Independent Study
Independent Study—High School
Independent Study—Personal Enrichment
Independent Study—Free On-line Courses
TOTAL:
¹Kennedy Center-Study Abroad programs are included in these totals.
TOTAL 2013
Enrollments
4,490
1,884
13,215
17,211
30
0
12,537
3,669
0
7,824
9,219
836
5,492
7,545
17,243
103,794
3,434
1,778
11,743
15,442
0
0
12,176
3,266
0
7,011
9,345
606
5,601
7,291
16,660
92,750
94,796
15
20,852
320,652
90,696
8
18,302
296,109
TABLE V
TOTAL CREDIT STATISTICAL REPORT COMPARISONS
BY CONTINUING EDUCATION DEPARTMENTS
2012 AND 2013
STUDENTS
2012
2013
Evening Classes
Independent Study
Jerusalem Center
Study Abroad
TOTALS¹:
Males
Females
Graduates
Undergraduates
ENROLLMENTS
2012
2013
CREDIT HOURS
2012
2013
FTES
2012
2013
2,496
1,499
27,423
13,595
222
1,512
2,177
1,570
25,730
13,634
201
1,364
5,737
2,435
53,218
17,934
2,241
4,556
4,712
2,339
48,325
17,688
2,179
3,913
16,148
5,237
119,410
49,574
3,635
12,372
13,518
4,790
105,383
49,390
3,543
10,575
586
278
4,019
1,652
121
421
495
251
3,552
1,646
118
362
46,747
44,676
86,121
79,156
206,375
187,199
7,078
6,424
21,195
25,552
2,766
43,981
20,600
24,076
2,796
41,880
37,394
48,727
4,453
81,668
36,192
42,964
4,189
74,967
91,338
115,037
11,904
194,471
87,596
99,603
11,234
175,965
3,121
3,956
645
6,433
2,974
3,450
624
5,800
¹Statistical totals in this table are not completely consistent with other totals because they also include credit registrations from associated
programs such as Study Abroad.
TABLE VI
ENROLLMENTS FOR NONCREDIT COURSES BY
CONTINUING EDUCATION DEPARTMENTS
2012 AND 2013
DEPARTMENT
Conferences and Workshops¹
Independent Study
TOTAL:
ENROLLMENTS
2012
2013
0
47,335
115,663
0
49,969
109,006
162,998
158,975
¹Numbers do not include programs where attendees are not required to formally register as in
other programs. Therefore the toal amounts on this chart will not match the total noncredit
enrollments on Table I or Graph E.
TABLE VII
BYU RELIGIOUS CONTINUING EDUCATION PROGRAMS
TOTAL ENROLLMENTS BY PROGRAMS
2012 AND 2013
Individual Enrollments
Program
2012
2013
Campus Education Week
19,391
17,958
Other Courses and Programs
12,458
15,771
Adult Religion Programs
15,063
15,610
Especially for Youth Programs
56,882
43,411
103,794
92,750
TOTALS:
TABLE VIII
VOLUNTEER HOURS DONATED
2008–2013
C&W
Ed Week/PowWow¹
Religious Enrichment²
EFY Programs³
Independent Study
Total Hours
2008
31,972
11,462
38,290
7
81,731
2009
30,819
11,441
0
19,975
0
62,235
2010
43,088
2011
40,380
2012
43,694
2013
43,066
3,259
315
93,000
139,662
2,539
360
80,720
123,999
289
78,608
122,591
0
75,900
118,966
No volunteer hours for the years listed have been reported from the BGS, Evening Classes, or Salt Lake Center
departments.
¹Beginning in 2010, Ed Week and PowWow are included with C & W.
²Prior to 2010, Religious Enrichment included Ed Week/PowWow. Beginning 2012 included in EFY Numbers
³Beginning in 2010, stay-at-home counselors for EFY are being paid for their services.
TABLE IX
BYU CONTINUING EDUCATION
NUMBER OF ADMINISTRATIVE, STAFF, AND PART-TIME OR STUDENT EMPLOYEES
2009–2013
2009
Admin Staff
Bachelor of General Studies
Religious Enrichment Programs²
Especially for Youth Programs³
2010
PT/Stu Admin Staff
2011
PT/Stu Admin Staff
2012
PT/Stu Admin Staff
2
3
8
2
2
4
2
0
14
3
1
8
2
1
4
2
0
15
3
1
9
2
1
3
2
0
10
14
0
13
1
6
2
2
8
33
8
1
6
1
2
5
1
2
1
2
1
12
2
4
4
5
3
19
1
0
3
19
6
197
4
28
21
17
0
12
1
7
2
2
8
32
5
1
6
1
2
6
1
2
1
2
1
12
2
4
4
7
3
20
2
0
3
22
7
211
1
28
26
14
0
11
1
7
2
2
9
34
10
1
5
1
2
5
1
2
1
2
1
14
1
4
4
Conference Center
DCE Human Resource Services
Dean’s Office
Evening Classes
ELC
Financial Services
Independent Study
Marketing Communications
Registration¹
Salt Lake Center
No. of Employees by Classification:
107
45
322
105
45
347
109
44
3
0
14
9
9
3
76
3
0
4
39
9
230
5
24
19
3
2
3
7
3
25
2
0
3
20
9
221
2
27
24
2
1
3
1
1
2
5
1
2
1
2
1
11
1
3
4
7
0
16
0
11
1
5
1
2
8
38
10
1
5
3
3
1
2
5
1
2
1
2
0
11
1
2
3
19
13
9
3
39
3
0
4
33
13
265
12
36
13
355
107
41
447
108
39
465
Total Number of Employees:
474
497
508
595
612
Full-Time Equivalent (EFTE):
313
323.5
330.5
371.5
379.5
422,212
360,952
333,983
340,455
296,108
Total Enrollments:
PT/Stu
3
1
7
0
15
0
10
1
5
2
2
8
37
10
1
5
Cashiering¹
Computer Operations
PT/Stu
2013
Admin Staff
¹Prior to 2012, Cashiering was included with Registration.
²BYU Adult Religious Education Programs' name was changed to Religious Enrichment Programs in 2010. Beginning 2013 Religious Enrichment
Programs has been combined with the Especially for Youth Programs.
³BYU Youth Religious Education Programs' name was changed to Especially for Youth Programs in 2010.
Graph F
Administrative, Staff, and Part-Time or Student Employees
Growth Comparison 2009–2013
500
465
447
450
400
Admin
355
347
350
Staff
322
PT/Student
300
250
200
150
150
109
107
108
107
100
50
45
45
44
41
39
2009 (Enrollments 422,212)
0
Graph G
Full-Time Staff and Administrative Employees Growth Comparison
2009–2013
120
107
109
105
107
108
100
80
60
2009
45
45
44
40
2010
41
39
2011
2012
2013
20
0
Staff
Administrative
DEPARTMENT REPORTS
BACHELOR OF GENERAL STUDIES DEPARTMENT
Angela, from Frisco, Texas said, “Completing my BGS degree has renewed my appreciation and zeal for
life-long learning and service. I feel a sense of satisfaction I have been without for many years. What was
once an unfinished goal and aspiration is now a feeling of completion and contentment. I feel like I can
finally move on and enjoy this beautiful life I have been given with no regrets on my mind. I have been
blessed by the outreach of love and encouragement by those around me, my friends and family. The BGS
program was very beneficial in the fact that I was able to finish my degree and still being able to raise a
family.”
Seeing the impact on the lives of students like Angela brings great satisfaction to our work. It was another
rewarding year of working to find and admit new students to the program and help current students to
graduate. This report highlights our ongoing efforts in 2013.
Graduate Summary
As noted in the chart below, 122 Bachelor of General Studies students graduated during 2013. This brings
the total graduates since the beginning of the program to 1,425.
Total graduates:
1,425
Enrollment Summary
There are now considerably more graduates (1,425) than current, formally admitted students (1,070). The
number of formally admitted students as of December 31 decreased to 1,070 from 1,189 at the end of
2012. The 176 students formally admitted in 2013 is also down from the 242 admitted in 2012.
As shown in the following table, the lower number of students also accounts for a decrease in the number
of course enrollments by BGS students. During 2013, 1,036 individuals enrolled for a total of 1,927
courses, accounting for a full-time equivalent student of 160.8, compared to the 2012 numbers of 1,139
students enrolled in 2,383 courses for a full-time equivalent of 199.0.
“For me personally, the greatest thing I have gotten out of this degree is a greater self-esteem. Before I
did this, I dreamed I would finish my degree, but I did not really believe I could do it. Because of this
degree, I know I can do anything I make a goal to do. Because I know I can do anything I put my mind
to, I can teach my children that they can do anything they desire. In short, this degree has changed my life
completely.” —Amy, Spanish Fork, UT
BGS CREDIT HOUR AND COURSE ENROLLMENTS
Evening Classes
1999
2000
2001
2002
2003
2004
2005
2006
2007
2008
2009
2010
2011
2012
2013
Independent Study
Spring/Summer Day
Classes
Cr Hrs
People1
Classes
Cr Hrs
People1
Classes
Cr Hrs
People1
Classes
Cr Hrs
24
45
87
157
117
119
122
110
101
66
60
48
48
53
46
54
97
217
290
337
319
308
244
210
124
111
89
81
110
75
145
257
585
793
897
848
781
661
548
316
290
228
224
291
199
885
1,007
1,318
1,128
1,757
1,790
1,833
1,818
1,688
1,614
1,405
1,334
1,173
1,109
890
1,532
1,753
2,543
2,919
3,612
3,648
3,826
3,749
3,236
2,985
2,598
2,465
2,314
2,052
1,651
2,762
3,410
5,326
6,278
7,833
8,235
8,758
8,831
7,639
7,218
6,362
6,035
5,807
5,062
4,042
21
42
75
60
111
140
148
159
139
114
92
84
71
61
55
64
124
198
243
297
361
409
476
348
296
224
210
170
145
128
177
334
533
667
817
988
1,160
1,354
999
864
640
590
489
414
373
21
33
47
60
55
64
71
72
68
40
38
31
31
34
38
53
77
106
121
122
125
137
157
148
72
72
67
54
66
66
141
196
288
322
328
337
381
418
421
197
210
183
153
186
197
C&W
1999
2000
2001
2002
2003
2004
2005
2006
2007
2008
2009
2010
2011
2012
2013
Salt Lake Center
People1
Travel Study
Totals
People1
Classes
Cr Hrs
People1
Classes
Cr Hrs
People1
Classes
Cr Hrs
FTES2
4
5
14
7
16
24
13
16
26
12
8
6
4
10
7
4
6
14
7
21
32
16
18
31
13
8
8
4
10
7
8
7
25
11
38
39
19
20
45
22
12
12
8
18
13
2
1
1
0
2
1
2
1
1
0
2
1
2
1
1
0
2
1
889
1,034
1,351
1,552
1,803
1,868
1,974
1,893
1,756
1,668
1,446
1,366
1,199
1,139
921
1,542
2,058
3,079
3,580
4,391
4,486
4,696
4,644
3,973
3,490
3,013
2,839
2,623
2,383
1,927
2,803
4,205
6,758
8,071
9,915
93.4
140.2
225.4
269.0
330.5
348.2
370.0
376.1
321.7
287.2
250.5
234.9
222.7
199.0
160.8
10,446
11,099
11,284
9,652
8,617
7,514
7,048
6,681
5,971
4,823
1
Totals for people do not equal the sum of people in each department. For example, one person could be
enrolled in both Evening Classes and Independent Study, but counted as only one person in totals.
2
FTES = Full-Time Equivalent Student (total credit hours divided by 30).
“The courses I took throughout the BGS degree taught me many valuable lessons. I learned how to be
more successful in business. I learned how to be a better husband. I learned about the world around me
and the science behind what’s going on within me. I also learned valuable communication and leadership
skills that will help me not only in business, but also in church callings and other service roles. Perhaps
the most important thing that I learned is that I did need a college education. This wasn’t a waste of my
time at all. In fact, it’s possibly the most worthwhile and useful thing I could have done with my time.”
—Brian, Sitka, AK
Ongoing Work of the Department
The events held for students continue to be a highlight each year. In January, the BGS Student Night Out
was held at the Gordon B. Hinckley Alumni and Visitors Center. Dr. Jeffrey D. Keith, BYU associate
academic vice president, addressed the audience of 60 people and shared A House of Dreams, a 16-minute
video highlighting the history and legacy of BYU. Afterward, BGS students had the opportunity to mix,
mingle, and connect as they press forward with their studies. The ice cream social in June was well
attended with 32 students and 129 total guests and featured a reptile show from the Bean Museum. The
graduation celebrations in April and August were also successful. There were 41 graduates and 187 total
attendees in April and 15 graduates and 70 people including family members in August.
This year Family History was discontinued as a separate emphasis and it became a track within the
History emphasis instead. Lack of faculty resources to support a separate emphasis was cited as the
reason for the change. In June the ecclesiastical endorsement became an online process, joining the rest of
the university in eliminating the paper process. In September a new policy was implemented that allows
BYU students with 90 or more BYU credits (excluding exam credit) to enter the BGS program without
being away from the university for two years.
Matt Greene, Steve Taggart, Anna Heier, and Amy Soto attended the NACADA conference on academic
advising in Salt Lake City in October. Matt, Anna and Amy completed advising courses on campus.
We continued the emphasis on helping students, not just processing documents. Processing functions
were shifted to student advisors (where appropriate) to allow full-time advisors to spend more time with
students. As part of our effort to reclaim former students, we sent surveys to former BGS students to see
how we can help them as they consider finishing their degrees. We are doing more surveys to help make
better marketing decisions (including a survey to current students concerning social media usage).
Considerable attention was given to capturing the stories of recent BGS graduates on video. In an attempt
to make these videos more sharable and easier to access, we added several videos to the website and also
added QR (quick response) codes along with short web links to our marketing pieces. Our BYUtv spots
share short versions of our graduate videos, but we thought we could better promote the BGS program by
letting potential students hear more complete stories from our graduates. The catalog shares stories from
our graduates along with an easy way to view their videos. The chapel poster, email blasts, BYU
Magazine ad, and postcards mailed twice a year incorporated this as well. For the first time, BGS ads ran
on BYU Radio and during sporting events on BYUtv. Our Education Week presentation generated
several inquiries and some new students.
A complete summary of the status of BGS applicants, students, and graduates from the beginning of the
program through December 2012 is included on the next page.
ADMINISTRATIVE PERSONNEL
Director
Program Assistant, Admissions and Advising
Program Assistant, Marketing and Retention
Steven W. Taggart
Matthew D. Greene
Robert C. Hunt
BRIGHAM YOUNG UNIVERSITY BACHELOR OF GENERAL STUDIES DEGREE
STATISTICAL REPORT AS OF DECEMBER 2013 (INCLUDES DATA FROM BEGINNING OF PROGRAM)
American
Studies
Graduated
Formally
Admitted
Provisionally
Accepted
Denieda
Application
Process
Application
Canceledb
Never
Admittedc
Former BGSd
Deferrede
Time Expiredf
Totals
English
Eng & Am
Literature
Family
History
Family
Life
History
Management
Psychology
Writing
Undeclared
Total
59
0
86
94
546
68
310
195
67
0
1,425
59
38
42
75
340
65
221
124
59
0
1,023
2
6
0
0
12
8
13
6
0
9
56
27
2
49
51
177
69
261
119
66
44
865
0
2
0
0
4
1
9
1
0
3
20
17
1
21
13
56
20
101
60
20
31
340
93
9
133
195
575
155
573
343
154
153
2,383
121
1
7
386
1
0
0
59
193
0
13
537
215
0
16
659
865
4
58
2,637
201
1
12
600
570
0
33
2,091
325
0
11
1,184
174
0
14
554
0
0
0
240
2,665
6
164
8,947
a
Those not meeting age, time away from BYU, or grade point average requirements. Students are counseled as to courses they can be taking that will eventually
count toward a BGS degree. Their applications will be again considered when students meet the admission requirements.
b
Those who began the application process but never submitted a full application.
c
Those who were provisionally accepted but never completed Student Development 100 or withdrew during the provisionally accepted stage.
d
Those who were formally admitted and have withdrawn from the program.
e
Those whose status has been put on temporary hold for mission or military service.
f
Those who did not graduate within the eight-year time limit.
DEMOGRAPHICS OF FORMALLY ADMITTED BGS STUDENTS AS OF DECEMBER 31, 2012
Gender:
Female
Male
Average
Age:
Female
Male
Age Range:
Female
Male
87% Geographic Distribution:
13%
Utah County
Salt Lake/Davis Counties
46
Other Counties in Utah
43
Western States, Alaska, Hawaii
Central States
22 to 80
Eastern States
26 to 79
Other Countries and APO (Australia, Belgium, Canada,
France, Guam, Hungary, Ireland, Mexico, Russia, Switzerland, United
Kingdom)
15.4%
11.8%
8.0%
40.9%
8.5%
12.7%
2.7%
BYU SALT LAKE CENTER
The BYU Salt Lake Center continues to support the aims of a Brigham Young University education by
extending the reach of its classes, faculty, and staff to students in the Salt Lake area.
Total Enrollments for undergraduate and EMPA programs are presented in Table 1.
Table 1
Summary and Comparison Table for All Credit Programs, 2002–2013
Courses
Carried
Enrollments
2002
2003
2004
2005
2006
2007
2008
2009
2010
2011
2012
2013
544
556
525
509
544
588
581
580
569
454
437
328
8,525
9,029
8,172
8,393
8,689
8,697
8,660
7,791
7,075
6,324
5,674
4,702
Undergraduate Office
Schedule Change
With the introduction of the FrontRunner train line between Salt Lake City and Provo on December 10,
2012, as many as 45 percent of fall semester students were using or planning to use it. Instructors and
students expressed concern that riding the FrontRunner caused some to be late for class or to leave early.
The impact of adjusting class start and end times was studied, resulting in the decision to start classes 15
minutes later. A modified schedule for Mondays and Fridays was also created to accommodate student
family home evenings and weekend activities. The dean’s office approved the schedule change, which
becomes effective winter semester 2014.
Enrollments in 2013 are captured in Table 2.
Number of Courses
Total Enrollment
Table 2
2013 Undergraduate Program Semester Breakdown
Winter
Spring
Summer
120
42
35
1,685
432
317
Fall
116
1,617
Totals
313
4,051
With continued decreases in enrollment numbers (see Table 1), the Undergraduate Office continued to
evaluate course enrollment trends to better predict the optimum portfolio of courses/sections. More
sections of courses were deleted; the waitlist system was more fully utilized to help identify excessive
student demand for certain courses on the Provo campus; and decisions whether to carry or cancel courses
were made four and two weeks before classes begin, rather than the first week of school. Additionally,
four new courses were added to the Center’s offerings: CL CV 241: Greek & Roman Mythology; PL SC
202: Western Political Heritage 2; VA 114: Drawing; and VA 115: Two-Dimensional Design. The
enrollments in these four courses are encouraging, especially in the PL SC 202 and CL CV 241 courses.
Spring-Summer Courses
BYU main campus has experimented on a limited basis with semester-length courses that span the
traditional spring and summer terms. In an effort to support the campus initiative, the BYU Salt Lake
Center arranged for 20 of its courses to be offered in such a manner. Nine of those semester-length
courses enrolled enough students to carry. The division’s assessment office conducted an evaluation of
the experience. Overall feedback from instructors and students was positive, especially for some of the
more intense courses that may be better suited to a full semester. The biggest problem was that the
university’s AIM system for registration and grading had not yet been fully adapted for these semesterlength courses.
Annual Faculty Banquet
The BYU Salt Lake Center sponsored its annual faculty banquet on the 26th floor of the Church Office
Building on Friday, September 20, 2013. The featured speaker was Lloyd D. Newell, professor of
religious education, who titled his remarks, “Breathing Life into a Dead Class.” A performance was given
by pianist Alex Malin (grandson of Carol-Lynne Malin, a member of the Center’s staff). The dean’s
office was in attendance. Special service awards were given to six retired instructors and a Center
employee: Terry Baker, Louise Earl, Paquita Elder, Vince Miner, Steve Walker, Dierdre Paulsen and
Cindy Woodward.
Academic Advisement
Kyle Mammen, advisor to Evening Classes, began advising BYU Salt Lake Center nonmatriculated
students via phone and office visits. Kyle spent Tuesday afternoon at the Salt Lake Center, taking
appointments and walk-ins, and then took phone calls the rest of the week. For the most part, this
arrangement has worked well as a temporary solution. We are looking to hire a person who can be
available for advising during business open hours while taking care of other responsibilities.
EMPA Courses and Enrollment
Table 3
Executive Master of Public Administration (EMPA) 2013
Winter
Spring
Summer
Fall
Number of Courses
6
3
0
6
Total Student Enrollment
250
135
0
266
Students Graduated
2
33
5
0
Totals
15
651
40
Marketing
Dane Rigby continued to develop a stronger relationship with the division’s Marketing Communications
team. His status in Provo was changed to account manager. He worked with the marketing team to
develop a strategy document for Salt Lake Center marketing for the next few years. Significant time was
spent in developing branding and in furthering development of social media as an important marketing
element.
Significant effort was put into refining the process of implementing direct email projects, especially using
Mail Chimp, an email management tool, to ensure effectiveness, legality, and proper protocol as well as
provide timely feedback.
Deseret First Credit Union serves many individuals who are employed by the LDS Church in the
downtown Salt Lake City area. The current director of the BYU Salt Lake Center serves on the member
advisory board for the credit union. He, along with the marketing administrator, arranged with the credit
union to have a flyer about the Center mailed to its members along with their quarterly statements at no
additional cost (approximately 28,000 each mailing). The credit union also has allowed the Center to set
up a booth at its annual member appreciation picnic for employees at the Church Office Building, held
locally at the Brigham Young Memorial Park.
New developments included attaching ad spots to popular BYUtv series including Studio C, initiating 15second rollouts on the BYUtv website, and establishing a relationship with IMG Sports, which manages
all of BYU’s sports venue advertising. For the first time, BYU Salt Lake Center was able run live
commercial ads, electronic banner animations, and other spots at the BYU-Utah State basketball game in
the Energy Solutions Arena in downtown Salt Lake City.
One of the most significant projects completed was the BYU Salt Lake Center T-shirt campaign. A
cougar head with bright green eyes and a block Y on its forehead was designed by Justin Miller, a student
designer in Marketing Communications. Students were really attracted to the design. Approximately
2,500 T-shirts were printed and distributed free to Salt Lake Center students at the beginning of the
semester or term. The expectation was that students wearing the shirt would tell others where they were
taking classes when asked about the shirt.
The marketing team also recruited, interviewed and filmed several BYU Salt Lake Center students who
shared their feelings about taking classes at the Center and what advantages it provided them. So far 10
testimonials have been filmed and are in the process of being edited and prepared for use by social media.
This material will be used in the coming year to enhance the Center’s website and supplement advertising
efforts in traditional and social media.
Social Media
The BYU Salt Lake Center utilized social media to increase awareness among its targeted audiences. In
2013, the number of “likes” on Facebook went from approximately 1,000 to 1,937. Instagram followers
went from approximately 40 to 250. Pinterest followers increased from 0 to 92, and Twitter followers
went from approximately 450 to 591.
Marketing Events:
#Finals911: The Salt Lake Center has given out brownies during finals week for three semesters now.
Every semester, there is more participation and more buzz from students looking forward to getting
brownies during their finals week at the Salt Lake Center. During the testimonial filming a few students
mentioned how much they enjoyed that part of finals.
New Student Orientation Booths: Every time BYU does a New Student Orientation, the BYUSLC has a
booth with a basketball hoop. Students who make a shot win a BYUSLC T-shirt. If they don’t make it,
they still get candy. We also pass out our student pamphlets and course listings. This booth always gets a
lot of traffic.
Reese’s Peanut Butter Cup Day: November 2013 was National Peanut Butter Lovers Month, so during
the first week of the month, the staff at the BYUSLC provided classes with Reese’s Peanut Butter Cups.
Responses on social media were positive.
Energy Solutions Arena Basketball Game
On Thanksgiving weekend (November 30), the BYU basketball team played USU in the Energy
Solutions Arena, just across the street from the BYU Salt Lake Center. In cooperation with IMG Sports, a
video commercial, two different electronic banners, a scorer’s table banner, and doorway banners were
utilized in publicizing the Salt Lake Center. This strategic effort will become a part of future marketing
efforts.
Student and Auxiliary Services
Facilities Upgrades
New LED signage was added to the south and west side of the building exterior. The new signs are lit at
night and read “BYU Salt Lake Center.” They can be seen from the freeway, North Temple Street, the
Energy Solutions Arena and the TRAX arena stop. The signs are a great way to advertise our building and
help new students to find us.
Sixty new day-use lockers were installed for use by students so they don’t have to leave personal items
unattended while studying or taking classes at the Salt Lake Center.
Emergency Preparedness
The 72-hour emergency kits retained by employees in their office space were updated with new food and
medical supplies.
The two emergency alert tests run in April and October failed due to a problem with the Everbridge
software. The Office of Information and Technology formed a committee to resolve the issue. After
meeting with officials from Everbridge and receiving assurances that the issues would be resolved, it was
decided to give the company one more chance.
Enhancements to Registration System
This area worked closely with the division to transform the Center’s clearance-to-register process from
solely paper-based to also online. It worked with OIT to integrate this online clearance-to-register
procedure with the new online ecclesiastical endorsement procedure. The whole registration process is
seamless and more efficient for students and staff at the Center.
Technologies and Library Services
Equipment Upgrade
New and improved OIT TEC Podia were upgraded in five classrooms, as were the MultiMedia Cabinets
(MMC) in one classroom and two conference rooms in the BYU Salt Lake Center. This upgrade brought
high definition to these rooms and enables those classes taught in the arts, sciences, and some business
management classes to take advantage of new technology in production and presentation. The Center
plans to systematically upgrade the remaining rooms over the next couple years.
At the beginning of fall semester the software used to create ID cards changed. The library has adapted
quickly to the changes introduced by the new software.
Services
The library provided information literacy instruction sessions to all first-year writing and advanced
writing courses and also to other instructors who requested it. This was the first full year in which
interlibrary loan requests were processed; the procedures were refined over the year.
Testing Services
Services
The testing center offers testing services to Independent Study students and BYU–Idaho students in
addition to its own students (see table 4). At the end of winter semester, the testing center discontinued
providing testing services for LDSBC students.
Table 4
Tests Administered in the BYU Salt Lake Testing Center
2011
2012
6,692
7,385
LDSBC
765
686
BYU Independent Study
1,007
812
BYU–Idaho
0
12
Total
8,464
8,895
2013
5,989
467
684
33
7,173
An increase in the number of exams (from 368 in 2011 to 1,744 in 2013) administered at the main BYU
Testing Center resulted when they allowed students from the Salt Lake Center to take exams during the
regular hours of the BYU Testing Center with the exception of finals week. (In the past students from the
Salt Lake Center were only allowed to take exams before noon each day.) For the first time 138 final
exams were administered at the BYU Independent Study Testing Center as part of a pilot study. A shared
Excel worksheet was created to better communicate testing demand from the BYU Salt Lake Center with
the main campus testing center.
In-Service Training
On February 11, 2013, Dane Rigby presented the 2013 marketing plan for the Center. Travis
Blackwelder, associate director of BYU Admissions, spoke to the staff on March 19 about admission
policies and other topics having to do with student admission to BYU. On May 16 the staff was trained on
the new MyBYU that replaced Route Y. On August 29, Sue DeMartini from Employee Relations came to
the Center and trained the staff on how to avoid harassment in the workplace.
Director, BYU Salt Lake Center
Undergraduate and noncredit programs
Accounting and testing services
Student and auxiliary services
Technologies and library services
Center librarian
Scott L. Howell
Dane S. Rigby
Steven Christensen
Kevin Bezzant
Garren Durtschi
Amy Bernards
DEPARTMENT OF CONFERENCES AND WORKSHOPS
The Department of Conferences and Workshops (C&W) continued to work with the university’s colleges,
schools, departments, and other BYU entities in offering hundreds of outreach programs to thousands of
participants. A variety of both credit and noncredit programs were offered, including conferences,
workshops, symposia, short courses, seminars, association meetings, test-prep courses, and youth camps.
Department staff assisted with the administrative and logistical aspects of the programs, while the
colleges and departments focused on curricular issues, thus allowing the faculty to reach out without
detracting from their teaching, research, and creative work. These programs used both on-campus and
off-campus facilities in reaching out to alumni, youth, the campus community, and other adults.
The department has four units divided primarily by college association, each with a program
administrator at its head. Each unit is organized to operate in sync with the others, contributing to the
overall success of the department and the university.
New programs were run successfully, and many more were developed. We plan to bring on 15 or more in
2014 alone, with almost as many being developed for the future. Innovation and creativity have been
evident in every area. The department has worked very hard and under-gone several different training
efforts to improve our professionalism in the eyes of our campus partners. The effort and results have
been impressive.
2013 Highlights of Women’s Conference, the College of Fine Arts and Communications, and
Engineering (Jennefer Johnson, administrator)
The lowering of the missionary age and the implications of the Affordable Care Act created significant
challenges for our summer youth programs. Though enrollments were much lower than expected, we
delivered high-quality experiences for the 489 youth who attend Young Musicians’ SummerFestival,
Young Ambassadors’ Singing Entertainer Workshop (two sessions), and Summer Scholars. One
participant described her SummerFestival experience as follows: “I am having the most amazing
experience of my life here at BYU!! The professors are really, really, good and everything is just so
amazing!! This is pretty much a musical EFY. They are teaching us a lot about how we can use our
talents to serve the Lord and I love it!” Her father said, “As parents, of course, we couldn’t have hoped
for more, so we wanted to be sure to provide this feedback so that you would know how valued your
efforts are. Thank you very much for all the time and effort you put into making the summer camp
possible.” Based on several years of low enrollments, we decided to discontinue Summer Scholars in
future years and instead will offer several new youth programs.
Though enrollments were lower than hoped for, Theatre Workshop made some scheduling changes and
added spiritual elements that made it a better growth and learning experience for the youth who attended.
New Horizons Orchestra remained steady in enrollments and held several successful community concerts.
For Jazz Festival, this was our second year working with the Essentially Ellington organization. Though
we had low enrollments, we learned a great deal to help us make the program better in future years.
Enrollments for InterMuse Academy and InterMuse Choral Camp were slightly higher in 2013, with
BYU Organ Workshop maintaining numbers and Vocal Beauty Boot Camp taking a dip. These programs
were able to provide quality instruction and win over satisfied customers despite the low-budget structure.
The Organ Workshop lost its co-director and longtime instructor, Dr. Douglas E. Bush of the School of
Music, who passed away in October 2013. Dr. Bush had been associated with the workshop and its
predecessor, the Workshop on Church Music (Church Music Workshop), since its early days.
Women’s Conference was held May 2–3 with nearly 16,000 attending from almost all 50 states, Canada
and several other countries. The conference theme was taken from D&C 100:12, “Therefore, continue
your journey and let your hearts rejoice; for behold and lo, I am with you even unto the end.” Over 200
speakers presented in more than 90 conference sessions. A tape-delayed broadcast of selected sessions
was shown on KBYU-TV and BYUtv on Sunday mornings, June through August 2013.
The BYU Women’s Conference service component theme was “From Heart to Heart.” Church
Humanitarian Services once again asked us to focus on projects that would serve the local community.
After extensive research by our service subcommittee and carefully weighing each request, the decision
was made to assemble cold-care kits for adults and children. With the help of thousands of Women’s
Conference attendees, we completed over 21,400 kits for local homeless shelters, hospitals, and women
and children in crisis. In addition, sisters began with morning service in the Marriott Center by
completing crocheted scarves and headbands, baby burp cloths, pocket hearts and infant fleece blankets.
They visited the service learning rooms on Thursday and Friday and made courage capes, stuffed owls,
keepsake envelopes, loomed hats, beanie bunnies, felt tote bags, fairy wands, and bilingual activity kits.
On Thursday evening the sisters completed Christmas stockings, activity kits, journals, happy and lion
pillows, fleece blankets, quilts, and greeting cards. It is impossible to measure the good that resulted from
the 2013 Women’s Conference service, but we know that the sisters completed 10,500 items to donate
locally. Many were inspired to return home and serve in their own communities as well. We have 18
hospitality teams serving the venues during the conference, and 60 Sharing Station booths at our service
idea fair. Our evening concert featured Shadow Mountain artists this year, with over 8,000 attendees.
Women’s Conference ended on Friday afternoon with a message to the sisters from President Henry B.
Eyring of the First Presidency.
There are many testimonials of the impact our workshops and conferences have in the lives of our
participants. Women’s Conference is our biggest conference and has received the greatest feedback. The
following are from two of our participants:
“Women’s Conference is for us, it is for the sisters. It is a time for me to fill my cup and listen to the
promptings of the Spirit to help direct my life.”
“I came needing answers, and each presenter shared exactly what I needed to hear. I KNOW the Lord
knows who I am.”
2013 Unit Highlights of the School of Management; Law; Humanities; and Religion (Scott P. Harris,
administrator)
Staff changes: Andrea Ramsey, assistant program administrator. Student changes: Sean Gardner, planner;
Brandtly Thornton, test prep coordinator; Michon Andreasen, test prep coordinator.
Professional Development enrollments doubled year over year to end at 160. Besides our core courses of
Six Sigma Black Belt (SSBB), Six Sigma Green Belt (SSGB), Certified Quality Process Analyst (CQPA),
Project Management Professional (PMP), Certified Associate in Project Management (CAPM), Certified
Quality Improvement Associate (CQIA), this year we added Executive Black Belt, Project Management
Institute-Agile Certified Practitioner (PMI-ACP) and Hazard Analysis and Critical Control Points
(HAACP) (food handling). We were able to offer some of our courses off BYU campus to companies
such as Adobe, EBay, South Jordan City, American Crafts, and IHC. This program is definitely on the
rise as we continue to find new marketing partners to expand our reach.
Hyundai Heavy Industries sent (25) mid-level managers for the fall session this year including their firstever female executive. The group was very active and participated well. We added a two-day
teambuilding event in Moab, which they really enjoyed (rafting, biking, and rappelling). They tested very
well and offered ideas in how to improve the tutoring section which we will work to implement next year.
This program produced nearly 200 percent over its allocated overhead so it ended very strong financially.
RootsTech has fully evolved into a major conference that draws participants not only from across the
United States but also internationally. It increased from 4,085 to 6,700 attendees. In addition, more than
13,000 people tuned in through live streaming of sessions to LDS meetinghouses and other locations.
Also, more than 1,500 youth attended a special youth-oriented program. The Conference on Family
History and Genealogy continued its growth this year with enrollments up from 680 to 817, which
reached our capacity. We also offered a free youth track and a free consultant training track this year.
Comments like this—“The conference is great! I always learn a lot, even on topics I thought I knew well”
—help us to keep doing our best.
The Academy of LDS Dentists experienced an enrollment decrease from 2012 due to the executive
committee’s decision to focus on expanding young, dental student membership to grow the Academy for
the future. But we still had a very successful conference with 595 participants. For new dentists, a Lunch
and Learn with Dr. Gordon Christensen was incorporated into the conference. It was highly successful:
over 30 registered to participate, and 89 actually came!
We celebrated the 25th year of the Grant Taggart Symposium this year with a game of “The Prize is
Right” and giving our participants a fun guide to the history of the symposium. Enrollments were down
from 288 to 239, but the praise was up for this and the Academy’s conference since we rented off campus
wireless microphones so we could offer a higher-quality conference.
The test prep courses had a very good year, but overall enrollments were down 14 percent from the 2012
banner year. ACT (371) was down 37, GMAT (149) was down 71, GRE (243) was down 23, LSAT (80)
was up 19, MCAT (82) was down 17, DAT (50) stayed the same, OAT (4) was down three, and PCAT
(5) was up two. These were still some very good numbers as this year was up 27 percent over 2011 and
37 percent over 2010. We have found an exceptional teacher for our LSAT program, traditionally our
weakest course due to intense competition, so we are excited to see these course enrollments grow as the
reputation expands.
The Church History Symposium attendance at BYU tripled this year and was attended by approximately
900 plus participants in the HBLL auditorium. Elder Jeffrey R. Holland introduced his son David, who
gave the keynote presentation. The Friday session in the LDS Conference Center was also well attended
and included a special exhibit of church history artifacts never before shown to the general public. This
program is free, to the amazement of the public. The Sperry Symposium continues its popularity with
enrollments growing from 600 to 670 this year. The theme was the Old Testament, and the keynote
address was given by Kent P. Jackson, professor of ancient scripture, on “The Old Testament and Easter.”
The Planning for Financial Security in Retirement workshops that doubled from 2011 to 177 in 2012
grew again this year to a new total of 216, a 22 percent increase. This was clearly due to the new
marketing plan that included sending campus employees three different flyers targeting different age
groups. Winter enrollments jumped from 60 last year to 118, and fall enrollments dropped from 117 to
98. The evaluations for this class were 99 percent rave reviews.
Nishiyamato Junior High School attended this year with 220 kids, an increase of ten over last year. This
program runs in partnership with Selnate International (Selnate provides the home-stay). This is its
seventh year, and the Japanese school was very pleased with all aspects of the program. The lead teacher
for Nishiyamato asked us to try many new things this year. Instead of offering small ESL classes that
students would rotate through, we designed a large day-long ESL Carnival which used games of skill and
chance to practice various levels of English words and phrases. Students who did well won tickets that
could be redeemed for snack food prizes. Feedback from the students was the highest ever. They loved
the freedom they were given. The Nishiyamato staff was very appreciative of our flexibility in providing
so many new experiences.
StarTalk Chinese was expanded this year to accommodate 61 students versus their traditional 50-student
capacity. With strong application from 117 youth, this well-run program continues to be in very high
demand, with one participant coming from as far away as Belgium. Arabic (38) was up three from last
year with 51 applicants. They hosted a day camp in which over 50 children registered the highest day
camp enrollment ever. French Camp in its third year still struggles with a lack of sponsor money to
underwrite it. But due to the partnership with Independent Study, we continue to hold this amazing camp,
and our numbers increased over last year by three for a total of 45. For the first time international
students attended—two from Canada, two from Mexico, and one from Croatia. Our US students came
from as far away as Alaska, Virginia, Mississippi, North Carolina and Florida.
The Wheatley Institution’s Wheatley International Affairs Conference (WIAC) continues to grow, and at
53 it increased by 12 over last year. The program continues to stay at Aspen Grove and is planned to
continue next year.
Taiwan Youth Leadership Camp was a new camp of high school students from Chung-Hsin School in
Taiwan. They were on BYU campus for one week as part of a three week English immersion experience.
They chose to come to BYU based on our reputation for excellence in leadership training. This gave us a
chance to certify an instructor in Franklin Covey’s The Seven Habits of Highly Effective Teens
curriculum. Our instructor was Ben Knowlton, a UVU Institute teacher. This has launched us into the new
Habits for Life program that we will be debuting in 2014. In addition to teaching the Seven Habits, we
gave these students a multicultural experience by combining afternoon activities with participants in the
Chinese StarTalk program and local junior high students from Mountainville Academy.
2013 Unit Highlights of Comprehensive Clinic, Counseling and Career Center, Dance, Education,
Life and Physical Sciences, Nursing, and PowWow (Von R. Phillips, administrator)
Office 169 Full-Time Employees:
There have been no changes in full-time staff. Laurel Hornberger remains in her primary position over the
Dance Camps, College of Nursing, DCE Winter Workshop, and other general conferences as needed.
Emilee Barrett remains in her primary position over the David O. McKay School of Education, BYU
Merit Badge PowWow, Central Utah Writing Project, and other general conferences as needed. Elaine
Bridges remains in her primary position as office manager and over Children’s Creative Dance, e-PAF,
and other general conferences as needed.
New Programs of 2013:
In May we cosponsored the Trends in Functional Programming Symposium with the Department of
Computer Science. The director was Professor Jay McCarthy. The symposium was a highly technical and
academic international meeting with seven different countries presenting on subjects such as
programming in the cloud, multicore/manycore computing, etc. It was held in the Wilkinson Center and
Conference Center with 50 attendees.
In July we helped cosponsor the biannual LDS Life Science Research Symposium at the Joseph Smith
Memorial Building in Salt Lake City. This program discussed faith and science with graduate poster
sessions, etc. The 130 attendees were from all over the US.
In September we cosponsored with the College of Life Sciences the International Bear Association
Conference. There were 300 attendees from 23 different countries. Held at the Provo Downtown Marriott,
the conference included day excursions to Bryce Canyon, Antelope Island, etc. It was a highly successful
conference, but sadly, it travels from country to country. Financially it struggled, ending with a loss.
In October we hosted a David O. McKay School of Education Alumni Party before the homecoming
football game. Approximately 250 people attended the event on the patio at the Conference Center.
In November we cosponsored the Soren Kierkegaard Symposium with the College of Humanities
Professor Nate Kramer was the director. This program had 35 attendees from three countries and was held
at the Hinckley Center.
We expanded our youth writing camps cosponsored with the College of Humanities and the David O.
McKay School of Education. We are encouraged by our relationship development with both colleges.
Youth attendees in the various camps reached 100.
Established Programs:
The Summer Educator Workshops, In-Service Workshops and Reading Endorsement Workshops are all
housed with the David O. McKay School of Education. All of those programs continue steady growth, are
financially healthy, and help us continue good relationships with the School of Education.
The Summer Dance Camps and the year-round Youth Dancesport program continue to have steady
growth and are maintaining or raising registration prices to become financially solid. The camps are very
popular and have influence many youth to come to BYU as students.
BYU’s Merit Badge PowWow continues to grow with 30 different merit badges being taught to
approximately 3,200 Scouts on two Saturdays in the fall and two Saturdays in the spring. This means
approximately 18,000 BSA merit badges are earned at BYU PowWow each year.
Science Fair and the Family and Consumer Science Conference (state education sponsors) bring hundreds
of youth and adults to the Conference Center each year. These are established programs that BYU helps
in servicing our community.
We continue to develop Summer Youth Writing Camps cosponsored by School of Education and the
College of Humanities. These camps are gaining popularity. We hope to see expansion of youth camps
with the Physical Health Activities Camps through the School of Education.
Program Enrollment Total:
This year’s enrollments show a decrease of 700 attendees due to the fact that we started counting more
accurately last year the number of attendees that large conferences such as the Science Fair bring to
campus and that we co-register.
2013 Unit Highlights of BYU Campus Education Week and BYU Conference Center Adult Religion
Programs (H. Bruce Payne, administrator)
Adult Religion Classes feature an approved LDS institute curriculum focusing primarily on the LDS
canon of scripture (Bible, Book of Mormon, Doctrine and Covenants, and Pearl of Great Price) and LDS
Church history and doctrine. The classes are designed exclusively for adults and are held at select
meetinghouses or other locations. Course length varies from 10 to 17 weeks, with classes meeting once a
week. The courses are held at selected locations in the United States.
BYU Campus Education Week, begun in 1922, is a program unique to adult continuing education in the
United States. For one week the program utilizes the campus of Brigham Young University (Provo, UT)
to present approximately 1,000 classes on education, religion, marriage, family relations, health, history,
genealogy, science, youth interests, and many other areas. Designed for adults and youth, it is one of the
largest continuing education conferences in the United States.
Program Summary
Adult Religion Classes (only those held on the BYU campus)
A total of five semester-long Adult Religion Classes were taught at the BYU Conference Center in 2013
(two during winter semester and three during fall semester). Total enrollments for 2013 increased by 13.5
percent from 2012 (1,135 in 2012 compared to 1,313 registrations in 2013). The instructors winter
semester were Ronald E. Bartholomew and Patrick D. Degn. The instructors fall semester were Richard
Neitzel Holzapfel, Ronald E. Bartholomew, and Patrick D. Degn.
BYU Campus Education Week
Campus Education Week was held August 19–23, 2013. The theme, “A People of Profound Learning”
(President Brigham Young), reflects President Young’s desire that we “learn everything that the children
of men know . . .”
The program offered 1,086 classes taught by 232 presenters. Additional highlights of the week were: the
devotional address given by Elder M. Russell Ballard of the Quorum of the Twelve Apostles (attended by
more than 10,000 participants); a youth dance held under the south concourse of LaVell Edwards Stadium
on Thursday evening (attendance of 719); and the following evening performances: The Scarlet
Pimpernel by SCERA; Dallyn Vail Bayles and Friends—An Evening of Inspirational Broadway; and Josh
Wright—My Favorite Things (combined total attendance of 8,925). In addition to the assistance provided
by hundreds of university employees, 594 hosting volunteers helped to direct and serve students
throughout the week.
Again in 2013, a donation of $5,000 was received from David S. Christensen with the intent that it assists
individuals in financial need to attend the program. An application process was established and the funds
covered the tuition for 38 individuals.
Provo Campus Education Week Attendance
Full Event M-F (no senior citizens)
Full Event M-F (senior citizens)
Full Event M-F (complimentary)
T-F (no senior citizens)
T-F (senior citizens)
T-F (all mornings, afternoons, evenings)
T-F One Day Only
T-F Part One Day Only
Monday Only
Total Registrations
3,268
2,110
1,859
3,229
1,599
1,161
2,507
1,125
1,100
17,958
For the program as a whole, individuals came from 49 of the United States (nobody from Maine) and
from 14 other countries. Total attendance was 16,993 individuals, and total enrollment was 17,958 (some
participants enrolled in multiple sections), compared to a FY2012 enrollment of 19,392. This represents a
7.4 percent decrease in enrollments from year 2012, due in part to the program taking place a week later
than 2012 and local schools beginning that week. From 2012 to 2013, FTES decreased from 1,617 to
1,539. The 2013 tuition rates were the same as 2012.
Volunteer Service
Volunteer service from local and visiting participants is critical to the success of Campus Education
Week. For 2013, an estimated total of 8,910 hours of service were contributed by 594 volunteers. This
represents a total of 4.3 Full-Time Equivalent Employees (using the standard of 2,080 hours for one FullTime Equivalent Employee [FTEE]).
Director, Conferences and Workshops
Program Administrators:
 Family, Home, and Social Sciences; Religious Education; Humanities;
Management; Law
 Comprehensive Clinic, Counseling and Career Center, Dance,
Education, Life and Physical Sciences, Nursing, and PowWow
 Fine Arts and Communications; Engineering; Women’s Conference

Education Week
Robert A. Holcombe
Scott P. Harris
Von R. Phillips
Jennefer M. Johnson
Bruce Payne
Assistant Program Administrators: Emilee Barrett, John E. Best, Laurel B. Hornberger, Andrea Ramsey,
Lorelie Sander, Sharon Meyers
DEPARTMENT OF ESPECIALLY FOR YOUTH PROGRAMS
The year 2013 was another successful one for Especially for Youth Programs. Several changes were
implemented in the programming, staffing, and department assignments. Among the changes were:
 Changes in programming of EFY sessions to move the emphasis of the nightly devotional from
the counselor to the participants. This “Reflect and Review” activity is facilitated by the
counselor, and participants share what they learned that day. The change was impactful and
improved the EFY experience.
 Policies for session directors were modified to include training in person OR online, and
compensation was provided to the spouse for work performed. Tuition discounts were made
available for children who attend the EFY session their parents direct.
 EFY teacher compensation policies were updated.
 Program administrators were assigned session teams to oversee rather than specific sessions
within assigned geographic areas of the country.
 Session staffing policies were changed to create teams of coordinators and counselors reporting to
administrators. Complete teams rotated among the sessions and traveled together as needed, with
their expenses being paid by the department.
 The main program goal for 2013 was to improve the quality of the counselors employed in the
program. Changes were made in prospective counselor recruitment, and more extensive training
was developed.
 Amy Salmon left the employ of the department to accompany her husband, who will continue his
schooling in Texas.
 Gary Bauer, assistant director, announced his retirement. Ben McKinnon was appointed assistant
director in November.
Technology
Department personnel continue to participate on teams that are creating and enhancing systems used to
manage operations. Sherrie Bangerter serves as the department liaison to the committee enhancing and
improving the Peoplesoft hiring system used in the division. Seasonal session employees (coordinators,
counselors, session directors, and teachers) were contracted and paid through the CES payroll process.
EFY Program Theme Retreats
As in past years, EFY personnel met to consider the theme for the upcoming year. The retreat to select
the 2014 theme was held on May 15, 2013 (earlier than in previous years) to provide more time to prepare
for the upcoming year. The theme selection received input from administrators, staff, and student
employees. We also began the process to select the 2015 theme in October. This kicked off an effort to
involve the youth in selection of the theme for 2015 through interaction with the EFY Facebook page.
EFY Department Personnel
During 2013 there were 12 full-time personnel employed in the department. For session needs the
department contracted with 350 different teachers for Tuesday and Wednesday classes, 80 session
directors, 20 field coordinators, approximately 60 building counselors, 20 health counselors, 16 office
staff and another 600 plus young single adults to serve as session counselors. Session personnel receive
online and face-to-face training in preparation for their service. A successful EFY session requires
personnel who facilitate gospel learning, encourage participants to be engaged in lessons and activities,
serve as examples of righteous living, and lead the youth with love.
Program Registration
EFY participants were able to register through the enhanced special priority registration process in 2013.
Youth interested in attending EFY in the upcoming season are allowed to enter their contact information
into the system between the first part of September and January of the session year. The system randomly
selects participants from this pool and notifies them of the opportunity to register for a session.
Participants may register for any open session and can also designate three “friends” from the priority
pool who will also be given access to register. Payment is made at the point of registration in a session.
The priority phase is completed at the end of January, and the open registration phase becomes active the
first week of February. Interested youth can then register for open EFY sessions if they were not selected
from the priority pool or were not in the priority pool.
Department Programs
The department was responsible for several different programs run in 2013.
Adult Religion Classes
Adult Religion Classes offer an approved LDS institute curriculum focused on the standard works (Holy
Bible, Book of Mormon, Doctrine and Covenants, and Pearl of Great Price) and LDS Church history and
doctrine. Classes are offered to adults at select meetinghouses or other locations in the United States.
Courses meet weekly and vary in length from four to 21 weeks. Participant fees remained at $1.50 per
session in 2013.
Location
Arizona
California
Idaho
New Mexico
Adult Religion Classes Enrollments
# of Classes
Location
12
Oregon
8
Texas
21
Utah
7
Washington
Total Number of Classes:
Total Enrollments:
# of Classes
2
6
122
13
191
14,297
Especially for Youth
Especially for Youth programs were held at campuses across much of North America. Session locations
and the number of sessions at each location were:
Session Description
AB Calgary–Canada
AZ Flagstaff
CA Redlands
CA Santa Barbara
FL St. Petersburg
GA Gainesville
ID Rexburg (BYU–I)
IL Nauvoo (Special Edition)
KY Bowling Green
MA Amherst
MN St. Peter
MO Columbia
NY Palmyra (Special Edition)
Regular EFY Sessions in 2013
# Sessions Location
1
University of Calgary
2
Northern Arizona University
1
University of Redlands
3
University of California, Santa Barbara
1
Eckerd College
2
Brenau University
3
Brigham Young University–Idaho
2
Nauvoo
1
Western Kentucky University
1
University of Massachusetts
1
Gustavus Adolphus College
1
University of Missouri
1
Palmyra Inn–Palmyra, NY
OH Cincinnati
1
Xavier University
OH Kirtland (Special Edition)
1
Hyrum College
TX Denton
1
University of North Texas
TX San Antonio
2
Trinity University
UT Cedar City
2
Southern Utah University
UT Logan
3
Utah State University
UT Provo (BYU)
25
Brigham Young University
UT Salt Lake City
4*
University of Utah
VA Buena Vista
4
Southern Virginia University
WA Tacoma
3
University of Puget Sound
* One Salt Lake City session was a special edition
# of Locations: 23
# of Sessions: 66
EFY Special Edition Sessions
EFY Special editions were held in Palmyra, NY; Kirtland, OH; Nauvoo, IL; and Salt Lake City, UT.
These sessions include visits to Church history sites such as the Pioneer Village in Nauvoo, the Sacred
Grove near Palmyra, the Whitney Store in Kirtland, and Temple Square in Salt Lake City.
EFY Stay-At-Home (SAH) Sessions
The year 2013 was the ninth consecutive year EFY sessions were offered to participants who sleep
overnight at home and attend EFY activities during the day. The program runs Monday through Friday
with participants arriving at 9:00 a.m. each morning and attending EFY activities until 9:00 p.m. each
evening. In 2013, 4,920 youth attended a SAH session.
Session Description
CO Denver
ID Twin Falls
OR Beaverton
UT Jordan
UT Logan
UT Ogden
UT Orem
UT Taylorsville
# of Locations: 8
# of Sessions: 13
EFY Stay-At-Home Sessions in 2013
# Sessions Location
1
Littleton Stake Center
1
College of Southern Idaho
1
Hillsboro Stake Center
1
SLCC West Jordan Campus
2
Logan LDS Institute (USU)
3
Ogden LDS Institute & University 1st Stake Center
2
Orem LDS Institute
2
Sandy LDS Institute
Total for all EFY Sessions:
# of Locations
# of Sessions
# Participants
31
79
33,624
EFY Session Pricing
The fees for EFY program registrations in 2013 were: $470/week for most traditional EFY sessions,
$520/week for California sessions, $570/week for Special Edition sessions and $620/week for Canada
sessions. Stay-At-Home program fees were $205/week, except for the Twin Falls, ID session, which was
$240.
EFY Express
EFY Express is a one-day program that includes speaker presentations, a variety show, dinner and a
dance. The variety show was introduced this year in place of a concert, which had been part of the
program in the past. Participant fees ranged from $20–$30. The program gives youth a taste of the
weeklong EFY experience. In 2013 EFY Express programs were provided as follows:
Session Location
Northern Colorado
St. George, UT
Buena Vista, VA
Coeur D’Alene, ID
Houston, TX (1)
Houston, TX (2)
Orem, UT
San Gabriel, CA
# of Sessions:
16
# Attending: 8,599
EFY Express Programs in 2013
# Attending
Session Location
551
Simi Valley, CA
612
Aliso Viejo, CA
408
Lake Elsinore, CA
536
Logan, UT
655
Madison, TN
557
North Los Angeles, CA
985
Ogden, UT
227
Salt Lake Valley, UT
# Attending
509
637
407
291
445
594
454
731
EFY Highlights
In 2013 EFY introduced a new half-day youth program. EFY Highlights include two teachers who
present youth-oriented gospel instruction approved for EFY. They are usually held at a local stake center
and are intended to instruct, motivate, and inspire the youth. The cost is $6 per participant. Two Highlight
programs were held in 2013: Santa Barbara, California (434 participants) and Pasco, Washington (754
participants), for a total of 1,188 participants in the two sessions.
Director
Assistant Director
Assistant Director (effective November)
Program Administrator
J.D. Hucks
Gary Bauer
Ben McKennon
Sherrie Bangerter
Pete Kadish
Tod Myers
Phyllis Nielsen
Todd Willey
DEPARTMENT OF EVENING CLASSES
The Department of Evening Classes is a non-degree-awarding university program whose mission is to
support academic departments and colleges in offering courses into the evening hours. The department
also supports limited enrollments for students from the community who are at least 21 years of age.
In August, Susan V. Overstreet retired from the university after directing Evening Classes for three years
and working in Continuing Education for over 36 years. A reception in her honor was held in the
Conference Center on August 9. Steven W. Taggart, who has worked in Continuing Education for many
years, was asked to direct the Department of Evening Classes, while continuing to direct the Bachelor of
General Studies Department.
Tuition rates for Evening Classes are the same as those of day school. The tuition transfer rate for
matriculated students set by the university increased to $51.60 per credit hour for undergraduate
enrollments and $63.33 per credit hour for graduate enrollments. The honorarium amount for faculty pay
increased in winter 2013 with another increase occurring fall 2013.
The enrollment summary data for the department for the past five years is reported in Table 1.
Enrollments
Credit Hours
FTES
2009
62,706
144,014
4,869
2010
60,694
139,673
4,708
2011
58,624
134,251
4,522
2012
53,218
119,410
4,019
2013
48,325
105,383
3,552
Table 1. Five-year enrollment summary data for Evening Classes
The Department of Evening Classes experienced a decline in enrollments and credits offered this year that
parallels the campus wide decline related to the reduced age at which missionaries can serve. Despite the
lower enrollments, the department remains healthy financially. Recently, as curriculum has changed in
academic departments, fewer and fewer classes have been approved to be offered as Evening Classes.
Students’ clearance-to-register applications were stored electronically this year, which eliminated stacks
of paper forms, simplified the process, allowed remote access to files, reduced the possibility of errors,
and saved the department paper and printing costs. Evening Classes also began processing ecclesiastical
endorsements online in keeping with the rest of the university.
Karen Cottle spearheaded our efforts to implement new policies related to the Affordable Care Act
(ACA) to ensure that Evening Classes is compliant. This has resulted in part-time faculty being limited to
28 hours per week (10 credits per semester) and has prevented them from working for multiple Church
entities.
The department’s student advising process was updated, and our advisor also worked with students at the
BYU Salt Lake Center. Kyle Mammen has become actively involved in BYU’s advisement community,
primarily through the Operational Advisement Committee and by joining the Advising Assessment
Resources Group.
A new policy limiting full-time administrative personnel to teaching no earlier than 5:00 p.m. was fully
implemented. While this change was frustrating for some, overall it has gone quite well.
In December, Evening Classes began moving faculty payroll processing from JEDI to PeopleSoft. The
early steps of this move created some challenges, but the process will continue throughout 2014.
The annual Evening Classes Policy Update meeting was held for the fourth time during November for
department chairs and assistants. This meeting allows departments to share their perspectives and needs,
ask questions, and receive clarification on Evening Classes policies. This year the discussion focused on
the implementation and impacts of the Affordable Care Act. We appreciate this opportunity to receive
input from the academic departments.
Director
Student Advisor/Coordinator
Susan V. Overstreet (Jan-Aug)
Steven W. Taggart (Aug-Dec)
Kyle P. Mammen
DEPARTMENT OF INDEPENDENT STUDY
HIGHLIGHTS OF THE YEAR 2013
In 2013, BYU Independent Study (BYU-IS) continued to provide online courses for university and high
school students throughout the United States and in many foreign countries. Government, professional,
and accreditation organizations are increasingly stipulating new regulations and standards for educational
service providers. While a significant portion of BYU-IS resources are consumed complying with these
new requirements, we had several other significant accomplishments during 2013.
The BYU Online initiative, begun last year at the behest of the Office of the Academic Vice-President,
has continued through the 2013–2014 academic year. These online courses conform to the BYU semester
schedule and are included as part of the students standard student tuition. Detailed assessments of student
learning and satisfaction revealed wide acceptance, with online results comparable to the corresponding
campus sections. These results were reported at the annual President’s Leadership Retreat, which has
made BYU-IS contributions to the BYU mission much more visible among campus leadership.
Partnership with campus departments has strengthened with new courses and special projects during the
year. Our new World Language courses incorporate innovative pedagogies, such as real-time speaking
appointments and language cafés, which have been well-received among the BYU languages faculty.
BYU-IS is now perceived as a center of competence for online instruction, with campus leadership
sponsoring new online courses and recommending BYU-IS consultation when technology-based
instruction is under consideration.
To ensure high-quality services, BYU-IS initiated a rigorous course assessment process. Every two
weeks, cross-functional representatives (mostly from within the department) report on observations and
recommend improvements for a set of university or high school courses. These reports reflect multiple
quality perspectives, including instructional design, rich media, customer support, educational services,
marketing, and instructors. This assessment process has led to greater teamwork and a general attitude of
continual incremental improvement within BYU-IS.
Enrollments
High School enrollments:
University enrollments:
Personal Enrichment enrollments:
2013 Total paid enrollments:
90,696—4% decrease
17,688—1% increase
8—47% increase
108,392—3% decrease
Independent Study also provided:
Free Personal Enrichment course enrollments: 18,302
Grand Total of all Independent Study enrollments: 126,694—5% decrease from 2012
Financial Aid
Independent Study awarded $41,767 in division scholarships and grants-in-aid to students. The awards
included $7,959 in university academic scholarships; $22,794 in university financial need scholarships,
and $11,014 in high school grants.
Diploma and Certificate Programs
Within the High School Standard Program, 16 students completed their studies through BYU Independent
Study and nine students completed the Advanced Program. Three students completed the Adult Diploma
Program and received their high school diploma from Provo School District. One student completed the
requirements for and received a Family History Certificate, and 12 students completed the Organ
Performance program and received certificates. Over 7,900 transcript requests were processed.
Course Production
Several new courses were added to the high school curriculum this year, including second-year Chinese
courses, second-year Arabic courses, integrated math courses, and a pilot consisting of a series of core
courses that include more student and teacher interaction. At the university level Independent Study has
continued to pilot online courses for campus as well as develop several new religion, psychology and
family life courses. In addition, slightly customized versions of most core high school courses have been
developed and are now active in a unique instance of BrainHoney for the Advanced Learning Academy of
Wisconsin. In total, there are over 230 active university courses and nearly 600 active high school
courses, as well as a handful of personal enrichment courses.
Student Services
The Student Services team provides support for high school and university students for all Independent
Study courses. Student Services is organized in the areas of customer service, proctor services, testing,
and materials processing. During 2013, the customer service group handled over 223,000 phone calls,
48,000 emails and administered almost 9,000 exams in the testing center. The testing area processed
89,467 exams and the materials area processed 105,000 pieces of incoming mail, 2,600 faxes and over
25,000 emails. These statistics are relatively stable from the previous year.
Marketing Activity
The marketing team consists of five administrators, two staff employees, and 11 student assistants. The
five administrators make visits to schools across the nation, attend counselor and administrator
conferences, and attend home school conferences to promote Independent Study. One staff member
supervises four advertising assistants and all the advertising for BYU Independent Study. The other staff
member supervises seven marketing assistants and all the marketing efforts of Independent Study,
including working with over 20 independent contractors who also make visits to schools. The marketing
team prepares and exhibits at over 80 conferences each year, while at the same time visiting over 4,000
schools each year to promote BYU Independent Study.
Director
Associate Director Operations
Associate Director Academics
Assistant Director Student Support Services
Assistant Director Course Development
Support Service Administrator
Test Proctor Coordinator
Faculty Coordinator
High School Academic Administrator
Tutoring Supervisor
Instructor Support Supervisor
John Taylor
Russell Bryant
Veldon Law
Caye Wycoff
Steven Park
Tyson Bell
Chad Tolman
Chad Turley
Joseph Roberson
Keenan Adcock
Brian Pendleton
Faculty Consultant
Faculty Consultant
Project Manager
Editing and Curriculum Administrator
Quality Control Administrator
Broadcast Media Producer
Interactive Media Producer
Graphic and Art Designer
Instructional Designer
Account Manager
Account Manager
Account Manager
Account Manager
Account Manger
Technical Support Administrator
Technical Support Administrator
Carolyn Andrews
Lauri McPhillen
Heather Bryce
Maurianne Dunn
Marga Petersen
Glen Anderson
Scott Gutke
Suzanne Gerhart
Greg Baird
Jessica Draper
Marilyn Fowles
Joel Hemingway
Brandon Luke
Steve Mott
Tony Nisse
Kelly Olsen
Jennifer Quinlan
Ryan Strong
Eleanor Thorne
Jay Young
John Bushman
John Kent
Jedd Maylett
Jim Rawson
Ben Watson
William Dastrup
Luke Rebarchik
TABLE X
INDEPENDENT STUDY
COMPARATIVE ENROLLMENTS REPORT
FOR 2012 AND 2013
COLLEGE OR DIVISION
Enrollment
2013
FTE¹
2013
2012
2013
410
54
4,593
1,477
30
3,092
1,862
1,509
168
2,884
1,227
628
17,934
239
20
4,438
1,354
0
3,186
1,761
1,665
207
2,997
1,324
497
17,688
38
5
458
144
2
311
161
139
11
273
78
32
1,652
20
2
442
134
0
320
163
146
14
294
85
26
1,646
High School Enrollments
Personal Enrichment
Free On-line Courses
Noncredit totals:
94,796
15
20,852
115,663
90,696
8
18,302
109,006
0
0
TOTALS:
133,597
126,694
1,652
1,646
Education
Humanities
Life Sciences
Management
Nursing
Religious Education
Unclassified
Credit totals:
¹Beginning 2007 FTEs for noncredit courses will no longer be collected.
SERVICE AREAS
BYU CONFERENCE CENTER
The Conference Center continued operations under the management of Spencer Hansen. Spencer is
assisted by Jen Cardon and three part-time/on-call audiovisual technicians.
In January of this year work began on the upgrade of the Conference Center video systems to HD. A
major part of the project was upgrading the overflow system to HD prior to Women’s Conference in early
May. We borrowed computers and got the video overflow working for Women’s Conference, but the
system hasn’t been stable since then. We worked with campus engineers and the manufacturer to resolve
the problems and finally found a working solution by the end of the year. All of the ceiling-mounted
projectors and multimedia cabinets in the building were upgraded to HD, and a new HD camera was
procured to send high-quality images through the upgraded overflow system.
Work began on an upgrade of the audio system in 2254 during the fall semester and was finished in
December. As part of the upgrade the existing problematic wireless microphones were replaced with new
ones that have operated without the problems exhibited by the previous ones.
A few other changes were made to the building during 2013. One of the large Robert T. Barrett prints
displayed near the Conference Center entrance began to warp and was replaced with another copy of the
same print. Early in the year, room 1151 was remodeled to be used as a clerk’s office for the LDS stake
and wards that meet in the Conference Center each Sunday.
MONTH
January
February
March
April
May
June
July
August
September
October
November
December
TOTAL:
DAILY COUNT OF PARTICIPANTS ATTENDING
PROGRAMS
9,242 IN 2003
11,465
13,606
8,621
10,219
13,957
15,618
24,890
12,704
15,569
8,978
8,108
152,977
This count is based on expected attendance counts provided by program planners
per day, Monday through Saturday only. It is an attempt to count each participant
once per day.
STAFF PERSONNEL
Manager, BYU Conference Center
Secretary, BYU Conference Center
Spencer E. Hansen
Jennifer Cardon
TABLE XI
NUMBER OF HOURS SCHEDULED IN CONFERENCE CENTER ROOMS
BY HOUR OF THE DAY AND DAY OF THE WEEK
JANUARY 1, 2013–DECEMBER 31, 2013
PERCENT
UTILIZATION
TOTALS**
MON
TUE
WED
THU
FRI
HOURLY
TOTALS
7-12
12-5
5-10
TOTAL
292
259
245
796
532
517
3,095
4,144
627
546
442
1,615
752
640
490
1,882
606
508
444
1,558
2,809
2,470
4,716
9,995
13.9
12.2
23.3
16.5
FLOOR 2
(11 RMS)
7-12
12-5
5-10
TOTAL
360
435
215
1,010
569
635
472
1,676
790
760
567
2,117
970
987
599
2,556
871
826
712
2,409
3,560
3,643
2,565
9,768
25.6
26.2
18.4
23.4
AUD
(1 RM)
7-12
12-5
5-10
TOTAL
65
44
45
154
106
105
151
362
103
93
122
318
101
100
118
319
104
104
83
291
479
446
519
1,444
37.9
35.3
41.0
38.1
KITCHENS 7-12
(2 RMS)
12-5
5-10
TOTAL
90
104
107
301
164
170
138
472
224
214
176
614
240
239
188
667
191
202
244
637
909
929
853
2,691
35.9
36.7
33.7
35.5
MULTI
(2 RMS)
7-12
12-5
5-10
TOTAL
81
99
130
310
131
148
168
447
188
188
178
554
234
242
205
681
230
220
237
687
864
897
918
2,679
34.2
35.5
36.3
35.3
BLDG TOT
(32 RMS)
7-12
12-5
5-10
TOTAL
888
941
742
2,571
1,502
1,575
4,024
7,101
1,932
1,801
1,485
5,218
2,297
2,208
1,600
6,105
2,002
1,860
1,720
5,582
8,621
8,385
9,571
26,577
21.3
20.7
23.6
21.9
ROOM
HOUR
FLOOR 1
(16 RMS)
** UTILIZATION RATES ARE BASED ON 253 AVAILABLE DAYS FOR THE YEAR
OF JANUARY 2013 TO DECEMBER 2013.
TOTAL HOURS USED
% UTILIZATION =
* 100
# ROOMS * HRS AVAILABLE
PER ROOM
GRAPH H
UTILIZATION OF CONFERENCE CENTER
JANUARY 2013–DECMBER 2013
45
PERCENT UTILIZATION
40
35
30
25
7am–Noon
Noon–5pm
20
5pm–10pm
All Day
15
10
5
0
AREA
CONTINUING EDUCATION CASHIER SERVICES
The Continuing Education Cashier Services department provides customer services for walk-up, on-site,
mail, fax, and telephone registration inquiries, and cashiering services for most of the division’s
programs. Department personnel facilitate these functions by working closely with program management
and the Financial Services department. The department strives to provide excellent customer service and
program management support. (Effective November, 2013 Cashier Services was reorganized to include
the Call Center and Purchase Order group. Both the Call Center Specialist and Purchase Order Specialist
report directly to the Cashier Supervisor)
Walk-up registrations are processed on the first floor of the Harman Building in the cashiering front
office. An office is also located in the Morris Center to process payments for Independent Study
Programs. The cashier front office has a vault, and the office located in the Morris Center is equipped
with a safe. Each office operates according to university policies and procedures. The registration and
cashiering duties are segregated appropriately.
The department also provides telephone help for online registrants who have payment concerns or need
assistance.
On-site cashiering and registration services are provided for Campus Education Week and Women’s
Conference. The department offers cash, check, purchase order, and credit card payment options working
in conjunction with the division’s Financial Services department and the BYU Treasury Services
department. All on-site cashiering is reconciled, processed through CashNet (BYU cashiering system),
and deposited according to university policies and procedures.
CONTINUING EDUCATION FINANCIAL SERVICES
The Continuing Education Financial Services department provides accounting, budgeting, and financial
reporting services; business advisory services; management system development and analysis services;
and financial internal control services. In addition, the department oversees auditing, employee
contracting, payroll, purchasing, travel, registration, and financial strategic planning. A professional staff
facilitates these functions in coordination with Division program management and BYU administration.
The department updated its mission statement, which is “Our common purpose: We generate value for
our students, our employees, our university, and our economy by (1) Offering program decision makers
our unique perspective through trusted relationships and relevant reporting, (2) Facilitating transactional
processes transparently, efficiently, and accurately in a friendly and professional way, (3) Protecting
sensitive information, (4) Employing sacred human and financial resources in a careful and economic
way, and (5) Learning continuously.”
Department personnel attend campus-wide coordination meetings and committees where accounting,
student finance, tax, payroll, purchasing, treasury, budgeting, travel, hiring, and regulatory issues are
discussed. Department personnel also attend various program department staff meeting within the
Division as business advisors and information analysts.
Department personnel partner with BYU Office of Information Technology to update and test (1) the
part-time employee hiring and contracting system and (2) the budgeting and forecasting system.
Department personnel partner with the Division’s Computer Operations department in developing and
testing a custom registration system known as Orion.
Assistant to the Dean-Financial Services, Controller
Associate Controller
Assistant Controller
Accountant
Accountant
Accountant
Accountant
Analyst
Scott H. Payne
Joshua R. McDaniel
Steve Christensen
Ryan Wells
Shauna K. Hawkins
Jenny L. Boyer
Daril C. Johnson
CONTINUING EDUCATION HUMAN RESOURCE SERVICES
The primary mission of Continuing Education Human Resource Services is to see that part-time, contract
personnel for the Division of Continuing Education are eligible for employment, properly hired, and
accurately paid on time. Eligibility includes compliance with U.S. Department of Justice Immigration and
Naturalization laws, national and state labor laws, academic and professional qualifications, and BYU
Board of Trustees policies and conditions of employment. Recognizing the influence of employees on
Continuing Education patrons, Continuing Education HR strives to hire role models who demonstrate a
life that combines the quest for intellectual rigor with spiritual values and personal integrity. The Human
Resource office’s financial stewardship includes accurate payroll processing, appropriate accounting
practices, and timely payments.
At the end of 2013, our Continuing Education Human Resource Services office maintained job
information on over 3,000 active contract employees and had prepared 13,268 contracts. In an effort
toward process improvement, Continuing Education HR has continued to assist in the development of
automated processes in the PeopleSoft system. This development has produced multiple electronic
processes to replace paper ones and has assisted in reducing the cycle time to process contracted hires. In
addition, PeopleSoft provides compliance controls and keeps the university’s HR/Payroll operation
integrated.
2013 Contracts
Jan
584
Feb
1,971
Mar
2,061
Apr
1,181
May
1,275
Jun
1,102
Jul
999
Aug
698
Sep
1,154
Oct
1,161
Nov
273
Dec
809
Total
13,268
HR Coordinator
Jennie M. Voorhis
CONTINUING EDUCATION REGISTRATION SERVICES
The Continuing Education Registration Services Department provides system design and functionality for
walk-in, on-site, telephone, and online registration services for most of the division’s programs.
Department personnel facilitate these functions by working closely with program management and the
Financial Services Department. The department strives to provide excellent customer service and
program management support.
Walk-in registrations are processed on the first floor of the Harman Building in the cashiering front
office. The room has a vault and operates according to university policies and procedures. The
registration and cashiering duties are segregated appropriately.
Online registrations are self-service and processed through a custom registration system known as Orion.
The department sets up and maintains master data screens in Orion for each program, section, and
registration option offered online (Effective November 2013, Cashier Services was reorganized to include
the Call Center and Purchase Order Group. Both the Call Center Specialist and Purchase Order Specialist
report directly to the Cashier Supervisor. Prior to this change, the Call Center Specialist reported to the
Registrar).
On-site registration and cashiering services are provided for Campus Education Week and Women’s
Conference. The department offers cash, check, and credit card payment options working in conjunction
with the division’s Financial Services Department and the BYU Treasury Services Department. All onsite cashiering is reconciled, processed through CashNet (BYU cashiering system), and deposited
according to university policies and procedures.
Department personnel continue to participate with the division’s Computer Operations Department in
developing and beta testing the Orion system.
Registrar
Kevin M. Smith
DEPARTMENT OF COMPUTER OPERATIONS
Computer Operations had several major project completions in 2013. The largest project was the
conversion of our Orion (registration) and PayRight (contracting) systems from using Oracle’s database
product. Major portions of our code had to be rewritten, tested, and verified in order to implement
Microsoft’s SQL/Server product as our new underlying database technology. This required efforts from
all of our sub-department areas (Software Development, Systems Administration, and Client Relations/
Help Desk). The Orion registration system was also enhanced with two major features. A workflow called
EzReg was added to allow simple registrations to be performed at low cost for small conferences (even
those outside of the division). Secondly, new PromoCode functionality allows targeted discounting of
registration fees, and/or permission to register, based on a number of factors (previous attendee, specific
demographic, friend referral, invitation only, early bird, etc.).
In addition, the Software Development area was busy with a few conversions and upgrades of their own.
Occasionally, one must spend time sharpening the saw—improving the tools we use to carry out our
work. Our code base is stored in a repository that allows us to track, approve, apply, and (if necessary)
rollback code changes. Atlassian, our vendor of software development support tools, changed its
underlying repository from a product called Subversion to a product called GIT. Our developers
welcomed this change but had to make changes to our processes to fully realize the benefits available.
We also started a project to convert from a development framework called ModelGlue to a more robust
product called ColdBox. These development frameworks encapsulate repetitious code into simple
statements, reducing the amount of new handwritten code going into each new project. Finally, with
regard to internal processes, we have improved our quality assurance processes with new steps to analyze
code more objectively.
Our Systems Administration area utilized 2013 to migrate many of our existing locally hosted systems
into the BYU data center via virtualization technology. This technology allows hardware resources to be
shared by many clients. The virtualization makes the hardware appear as if each client is the only user—
which allows customization and security concerns to be addressed to meet the needs of the individual
client instead of the entire collective. This technology allowed us to retire several aging servers in our
own data center. We were also able to discontinue some systems that became redundant once the main
campus began to offer similar functionality and services.
The Client Relations/Help Desk area implemented a new inventory tracking and asset management
system this year. This new system is already providing data to help make better decisions about future
purchases of desktop/laptop hardware. It also allows us to readily see which systems are covered by
warranty agreements when service is required. An investigation has begun to find a product to replace our
Help Desk ticketing system. The current system is showing its age, and we expect to offer better service
with a system more attuned to current issues and demands. That said, the Help Desk was still able to
resolve 1,727 ticketed issues in 2013. The business intelligence function of our Client Relations area had
two major releases of their BusinessObjects data warehouse this year. They trained several end-users to
utilize the data analysis features of the system and to run their own queries and reports.
Director
Client Relations Manager
Business Intelligence Specialist
Senior Systems Administrator
Systems Administrator
Software Architect / DBA
Software Development Manager
Software Development Team Lead
Software Development Team Lead
Software Developer (until February)
Software Developer
Software Developer
Software Developer (until September)
Software Developer
Software Developer
Software Developer (effective April)
Software Developer (effective July)
Barton D. Schaerrer
Steven G. Walker
Sam W. McKnight
K. Demar Bowman
W. Lamar Newton
Bryan D. Henderson
Shelly N. Farmer
Gary L. Smith
W. Dale Murri
Kenneth R. Sears
Daniel A. Jones
J. Nicole Stevens
Scott H. Taylor
Jonathan D. Anderson
David C. Robertson
Sergei V. Burov
Michael G. Bean
DEPARTMENT OF MARKETING COMMUNICATIONS
This past year has been focused on improving process and meeting the needs of the division’s budget
accountability initiative. We contract with AtTask, Inc. to use their project/task management solution. We
began our process design work and training at the end of January. We continued to transition from
Robohead and implement the rollout of AtTask through the spring and summer. By fourth quarter we
were using it to manage our project work and to manage our time. Fourth quarter was focused on training
our clients on how to make full use of AtTask and to help us get projects completed on time and on
budget. This target of on time and on budget will continue into 2014 and beyond.
We are expanding our offering from the traditional print services into more digital services including
social media, video promotion and email marketing. The success we’ve had is evident as more and more
of our clients are requesting more and more digital services.
2013 Marketing and Other Successes
Account Representative Jean Israel’s office was moved to the first floor. This has made her more
accessible to our clients, but a little less accessible to the rest of the team, so it is a mixed blessing that we
are adjusting to.
Greg Thomas oversaw the making of YouTube videos for EFY, Women’s Conference and BGS, with two
student video editors.
In April, Tyler Wangsgard developed a method for cross-promotion on email blasts.
Cindy Moorhead wrote and distributed several news releases and feature articles in 2013, helping to
promote DCE programs at no cost. A last-minute news release for the Sci-Fi and Fantasy Writing Camp
generated enough new registrations that the camp was not canceled. Cindy wrote and distributed a news
release about all the Writing Camps after it was discovered that the email blasts were being sent to the
wrong list. For BGS, Cindy wrote a feature story about a Laotian immigrant who graduated from BGS,
and submitted it through Y News. It was published in the online and printed versions of Y News, as well as
in LDS Living magazine. Her feature story about two female BGS graduates whose husbands also
graduated together was published and distributed by Y News too. She also prepared news releases for
Books for Young Readers, PowWow and Bear Fair.
EFY, Emilee Barrett (Matt Southerland)
MarCom worked with EFY to provide social media and print as well as branding and marketing services.
Slide shows by counselors were added to the website. Matt Southerland helped EFY build an email
platform that is tight, branded, more informational, and connected to websites and social media. In
December, Matt received an email from the LDS Church, complimenting him on his great work with
EFY.
EFY now has the ability to do in-house and online downloading of music. This opened EFY’s music
library from thousands to hundreds of thousands of people, who can download as much as they want.
Ryan Innes, a BYU graduate who writes EFY songs, created an in-house music video for EFY. He was on
The Voice singing contest TV show in 2013.
Matt Southerland was named to a new EFY advisory board that also includes Brad Wilcox, Dean Wayne
Lott, the president of the Manhattan Stake, and seminary personnel.
Emilee Barrett made good use of news releases and social media, as well as on-campus marketing
(posters, Y News, putting a bear cutout in the hallways for the IBA conference). In general, Emilee’s
group, with Matt’s creative and strategic input, is being more creative and innovative in marketing, and
the result is a more robust brand and more cost-effective marketing opportunities.
BGS (Rob Hunt)
Over the past couple of years and with the upgrade of HD video, BGS has worked with MarCom to
produce some high quality videos of BGS graduates. They have completed a goal that requires much
work and perseverance, so hearing their stories and experiences is motivating. Along with that is the
message that completing a BGS degree is doable. These videos were incorporated into marketing pieces
throughout the year.
To make it easier for others to view these videos, we provided a QR code or an easy web link for our
marketing pieces. The BGS catalog included 13 stories with QR codes and web links to video; BGS
postcard mailings (July and December, 55,000 each mailing) included QR codes and web links; a mass
email to alumni (January, 19,000 emails) included stories with links to videos; a BYU Magazine ad in the
winter and summer issues had a QR code and web link to video; BGS chapel posters included a QR code
and web link to video; and a BGS booth poster (Ed Week, Women’s Conference, Alumni Chapter
Representative) had a QR code to a story. MarCom provided great help with photos, video, stories,
design, layout, etc.
BYU Salt Lake Center (Dane Rigby)
A significant portion of time was spent in developing a document to serve as a strategy for BYU Salt
Lake Center marketing for the next few years. The document included details about the mission
statement, strategic objectives, target audiences, audience geography, methods for reaching the specific
audiences, values to be communicated, and the media targeted to achieve the objectives. Key players in
the decision-making process for marketing for the Salt Lake Center signed off on the document.
As marketing requests progressed through MarCom, constant effort was applied to develop a unique
brand for the Salt Lake Center. Part of the branding image was derived from a series of commercials
written by Shayne Clarke and produced by Chris George. Part of it came from the classic look of former
advertising campaigns, and part from a new style being developed on Facebook and social media venues.
While significant progress was made, it was not yet settled at the end of the year.
Several ads were developed and placed in the Universe that focused on value points that were attractive to
the BYU main campus student population. These ads ran heavily in February, April, and October when
registration periods were opened.
Another significant development was the formalizing of a direct email template, which was then applied
through MailChimp. This ensured that legal parameters were met and that instant analytics of the mass
mailing were obtainable. Success rates were quickly verifiable, as was the effectiveness of the mailing.
One of the most significant projects completed was the BYU Salt Lake Center T-shirt campaign. A
cougar head with bright green eyes and a block Y on the forehead was designed by Justin Miller, a
student designer in MarCom. Students were really attracted to the design. Approximately 2,500 T-shirts
were printed and distributed free to Salt Lake Center students at the beginning of the semester or term.
The intent was to have the students wear the shirt and tell others where they were taking classes when
asked about the shirt.
BYU Salt Lake Center purchased an advertising package with BYUtv for $15,000, but was unable to use
the funds due to lack of agreement on what would be the most effective type of advertising. Permission
was finally granted when it was proposed that the ads previously mentioned be attached to BYU’s Studio
C comedy series and some other popular programs. The ads fit in well with the program content and the
targeted audience. In addition to ads attached to live programs, 15-second pre-roll ads and web page
banners were placed on BYUtv’s website to be shown as users click on program reruns.
The BYU Salt Lake Center web page was substantially modified, from an information page to a
marketing tool. Digital videos were placed in the forefront. The content was changed to help students
easily and quickly get essential information, enroll in classes, and find their way to the center.
BYU Salt Lake Center developed a working relationship with IMG, which manages all the BYU
Athletics advertising. The BYU men’s basketball team annually plays a game or two at the Energy
Solutions Arena. In the past, the Salt Lake Center has been allotted tickets to distribute. This year,
because of high local interest in the game (BYU vs. Utah State), tickets were not available, but
advertising was. A video commercial, two different electronic banners, a scorer’s table banner, and
doorway banners were used to publicize the Salt Lake Center. It was a strategic effort since the arena is
directly across the street from the Salt Lake Center.
Significant time and effort were put into BYU Salt Lake Center’s social media presence. Hillary Brown
and student designers were successful in producing a format that highlighted calendar events at the Salt
Lake Center and local restaurants and points of interest in the nearby Salt Lake City community. They
helped develop a sense of community and fun by creating a “Finals911” campaign where students could
tweet a cell phone number or media contact and have a brownie delivered to them when they were
studying for finals at the BYU Salt Lake Center.
Social Media
Gracie Hardie worked with Women’s Conference to promote and share the conference experience
through Twitter, Facebook, Instagram and Pinterest. Several thousand flyers (and pieces of candy) were
handed out at the social media table in the WSC where participants who liked the Women’s Conference
Facebook page could enter a prize drawing. As a result, our WC Facebook “likes” increased by about 500
in the first weekend, and the page now has 2,720 overall. Gracie also invited 11 prominent LDS women
bloggers to attend Women’s Conference and share the experience with their followings. Church social
media advisor Jared Covington shared his analytics expertise and lent us the Church’s high-powered
social media analytics software so we could analyze the success of Women’s Conference’s social media
during the conference. This gave the social media team actionable insights for future conferences.
Education Week started using social media this year with accounts on Facebook and Twitter. It sponsored
a contest where people who liked the Ed Week Facebook page would be automatically entered in a
contest to win two tickets to evening performances. Social media channels were also used to promote an
Education Week mobile app created by Daniel Fuller. Ed Week’s social media channels continue to grow
and provide spiritually uplifting content from prominent presenters and other conference news all year
round.
Under the direction of Shayne Clarke, Gracie Hardie has been working to create “The Social Media
Bible.” This nearly 60-page document contains the MarCom social media strategy and processes, student
training documents, social media strategy documents for clients, information on social media metrics and
ROI, and more. In this document are answers to many questions about social media, such as “What is
Facebook?” or “Is Facebook right for my program?” Included are the criteria for having a successful
Facebook page. Shayne and Gracie continue to add to the document and will roll it out to deans and
directors in 2014.
Gracie Hardie has been working to define the ROI of social media and find analytics tools for each of the
main social media platforms used in the division. MarCom also hired a student analyst to create regular
reports for clients on the progress of their social media channels. Gracie worked with Jared Covington,
Church social media advisor; Alison Herzog, FamilySearch senior marketing manager; and Joe Hadfield
in University Communications to find out if BYU could also use the licenses for various types of
powerful social media software the Church is using. The final decision is still pending.
Gracie Hardie has been developing a training program for student social media workers. She has used her
training plan with several MarCom students and hopes to use it to help students in other DCE departments
manage social media for various programs.
Gracie has been representing the division in BYU Social Media Committee meetings, building
relationships with students and staff who are doing social media across campus, finding ways to work
together to publicize events and programs, and learning more about BYU standard social media practices.
EFY started its social media presence in spring 2012. It has grown to over 16,000 Facebook fans, 2,800
Twitter followers and 3,912 Instagram followers. This year, EFY hired student photographers to take
more photos for social media. EFY attendees love what Matt Southerland and students Edward Houstman
and Justin Miller are doing. They are flocking to the page to reconnect with friends and counselors from
their sessions, get EFY information, and find inspiration. Several hurting EFY Express sessions were able
to carry because of information posted on EFY social media outlets. The EFY social media team also
created an EFY music campaign, using videos and contests to showcase the power and spirit brought by
EFY music. The campaign was well received.
Matt Southerland has been working with Emilee Barrett to improve and build social media channels for
her programs. Graphics support, advice and some editing have been provided for Summer Educator
Workshops, Powwow, and Writing Camps. Recently she turned over the reins of Books For Young
Readers to our team, and we have been making that page shine. Student worker Michael Peterson created
content and Justin Miller provided graphics, all under Matt’s direction. Matt used social media to help the
Bear Fair get more attendees. The BYU Powwow Facebook page has a very loyal following and has
become a destination page for Scouts, so Matt used the page to promote the Bear Fair and its Facebook
event. As a result, many Scouts, their leaders and families attended the event. Emilee’s “12 Days of
Christmas” Facebook promotion for PowWow “just blew up,” Matt said, with all her giveaways, which
were mostly things she already had in the office. As a result, a lot more people are looking forward to the
March PowWow. Emilee is also working on ways to expand PowWow by marketing to Boy Scout
councils outside Utah County.
Web Team Accomplishments and Updates:
In 2013 the web team:
 Resolved over 2,500 website update request with an average completion time of under one day.
 Integrated the Jira WTT tracking system with AtTask for comprehensive reporting.
 Upgraded our email marketing software to MailChimp and provided clients with regular reports
on email campaign performance.
 Sent over 150 email campaigns to over half a million interested recipients. Our campaigns had an
average open rate and average click rate that was more than double the industry average.
 Created and grew our email contact list organically to over 20,500 contacts, each indicating what
program groups they are interested in.






Completed conversion of all pages to PHP. Development of the DCE responsive web template is
nearly complete; it will be used on most 2014 websites.
Made hundreds of accessibility improvements to our pages for the visually impaired, including
hidden text descriptions for links, images and videos. This text is used by users of screen readers
for easier navigation.
Added tracking functionality to 50 QR codes for use in printed materials.
Began enhancing web pages with Microdata, particularly in addresses and phone numbers, to
improve search engine rankings of our websites.
Created six code modules that add new features and functionality to the websites.
Created documentation for all software components to allow developers to better understand,
utilize, and develop high quality websites.
Director
Account manager
Account manager, designer
Social media strategist
Production manager
Senior designer, AV creative manager, videographer, web designer
Designer
Videographer, illustrator, photographer, senior creative web designer
Senior web developer
Front-end web developer
Shayne Clarke
Jean Israel
Matthew Southerland
Gracie Hardie
Carol Salmon
Greg Thomas
Tyler Wangsgard
Alfonso Flores
Michael Ivanyo
Daniel Fuller
ASSOCIATED PROGRAMS
BYU JERUSALEM FOR NEAR EASTERN STUDIES
Study Abroad programs at the BYU Jerusalem Center for Near Eastern Studies continued during 2013 to
accommodate 82 students participating in each of three four-month programs during winter semester,
spring/summer combined terms, and fall semester. Participants included full-time students currently
enrolled at one of the BYU schools (Provo, Idaho, or Hawaii). All students completed a core curriculum
(15 credit hours) that focused on Old and New Testament and ancient and modern Near Eastern studies.
Classroom study was built around field trips that covered the length and breadth of the Holy Land and
included travel to Turkey and Jordan.
The curriculum is designed to achieve a balance of spiritual, academic, and cultural development
consistent with the unique goal of the Jerusalem Center. Students who participate in a Jerusalem Center
Program are expected to 1) develop a strong understanding of political, social, and cultural history of the
Holy Land; 2) develop an appreciation for peoples of diverse backgrounds by interacting with residents of
the Holy Land; 3) gain an understanding and appreciation of the history of the Holy Land and the events
leading to the presence of the Jerusalem Center; and 4) learn how to navigate in major world cities and
how to adjust to local customs, practices, and manners. A major focus in all programs is the life and
teachings of Jesus Christ and the early apostles in their original biblical setting.
The Jerusalem Center continued to support humanitarian and community outreach activities in the Holy
Land during 2013. Each student group participated in the production of school and hygiene kits for local
distribution. Three senior couples on volunteer service assignments through BYU resided at the Center.
In particular, three of the couples were involved with assisting student programs and LDS branch
activities, hosting visitors, and participating in humanitarian outreach activities. The couples were also
involved in music and cultural arts programs that included concerts in the Center. A fourth couple resided
at the LDS Tiberius Branch facility in the Galilee, providing support to members and providing
community outreach in ESL and mental health education.
Several tour groups and other visitors to the area were able to participate in 40- to 50-minute tours of the
Jerusalem Center, which included a hosting video, a brief organ recital, and a tour of public areas and
Jerusalem Center gardens. Special events included the opening of a newly remodeled Biblical Garden in
early 2013 and the continuation of the Jerusalem Center’s Concert Series on a Sunday Evening. Several
artistic displays are now on permanent loan to the Center and are displayed in public areas of the building.
ADMINISTRATIVE PERSONNNEL
BYU–Provo
Assistant to the President for the Jerusalem Center
Administrative Assistant
Controller
J. R. Kearl
Debra Petersen
JanaLee Longhurst
Kevin Walker
BYU–Jerusalem
Executive Director
Assistant Executive Director, Chief of Security
Security Department Coordinator
Office Manager
Controller
Associate Director, Academics (to August)
Associate Director, Academics (from August)
Eran Hayet
Tawfic Alawi
Tarek Safadi
Rana Hallak
Ghalib Nubani
Kent Jackson
David Whitchurch
Faculty, Ancient Near Eastern Studies (to August)
Faculty, Ancient Near Eastern Studies (from August)
Faculty, Religious Education (to August)
Faculty, Religious Education (to August)
Faculty, Religious Education (from August)
Faculty, Religious Education (from August)
Faculty, Modern NES: Israeli & Jewish Civilization
Faculty, Modern NES: Arab & Islamic Civilization
Faculty, Introduction to Arabic
Faculty, Introduction to Hebrew
Edward Stratford
David Seely
Frank Judd
Aaron Shade
Daniel Belnap
Fred Woods
Ophir Yarden
Bashir Bashir
Ayman Jebera
Judy Goldman
TABLE XII
TOTAL STATISTICAL REPORT
BYU JERUSALEM CENTER
2009–2013
YEAR
CREDIT
ENROLLMENTS
FTES
STUDENTS
ENROLLED
2013
2,179
118
201
2012
2,241
121
222
2011
2,254
121
246
2010
2,210
118
301
2009
2,216
119
290
DOCUMENTARY AND HISTORICAL ITEMS
ADMINISTRATIVE CHANGES AND ASSIGNMENTS
January 3, 2013
Jeffery E. Hoyt left the university to pursue another opportunity with Middle
Tennessee State University.
February 1, 2013
Andrea C. Ramsey was hired as a program assistant in Conferences and
Workshops
February 5, 2013
Brian G. Pendleton was hired as instructor support supervisor a staff position in
Independent Study, which upon evaluation in November became an
administrative position.
February 25, 2013
Kenneth R. Sears left BYU to pursue other employment opportunities.
April 1, 2013
Luke Rebarchick’s position in Independent Study was reevaluated and changed
to administrative.
April 22, 2013
Sergei V. Burov was hired as a systems analyst/web application developer in
Computer Operations.
June 14, 2013
Following several months battling cancer, Yvonne B. Garzola, who worked in
Independent Study as instructional support, passed away while in service at the
university.
July, 2, 2013
Michael G. Bean was hired as a web application developer in Computer
Operations.
August 7, 2013
Cheryl Morse left BYU to pursue other employment opportunities.
August 12, 2013
Steven W. Taggart became the director of Evening Classes filling the position of
Susan V. Overstreet, who retired.
September 1, 2013
Susan V. Overstreet retired from the university with 36 years of service.
September 9, 2013
Brandon B. Luke was hired as an instructional designer in Independent Study.
September 11, 2013
Robert A. Anderson Jr. left BYU to pursue other employment opportunities.
September 13, 2013
Scott H. Taylor left BYU to pursue other employment opportunities.
September 30, 2013
Nina Lewis left the division to accept a position in the McKay School of
Education.
November 1, 2013
Carolyn Andrews was hired as a faculty consultant in Independent Study.
November 4, 2013
Chad Turley was hired as an education services manager in Independent Study.
DIVISION DOCUMENTARY ITEMS
May 2–3, 2013
Women’s Conference had an attendance of nearly 16,000 from almost all 50
states, Canada and several other countries. The conference theme was taken from
D&C 100:12, “Therefore, continue your journey and let your hearts rejoice; for
behold and lo, I am with you even unto the end.”
August 19–23, 2013
Campus Education Week had an attendance of 16,993 people (17,958
enrollments/1,539 FTES) at the BYU campus. These participants came from
forty-nine of the United States and from fourteen other countries. The program
theme was, “A People of Profound Learning” (President Brigham Young),
reflects President Young’s desire that we “learn everything that the children of
me know…”
September 1, 2013
Susan V. Overstreet retired after 40 years in Continuing Education and currently
the director of Evening Classes. Steven W. Taggart assumed her responsibilities
in addition to his current position of director of the BGS program.
Visitors
May 3, 2013
President Henry B. Eyring of the First Presidency spoke in the Friday afternoon
closing session of Women’s Conference.
August 20, 2013
Elder M. Russell Ballard of the Quorum of the Twelve Apostles of The Church
of Jesus Christ of Latter-day Saints was the Campus Education Week Devotional
speaker at the Marriott Center. President Cecil O. Samuelson conducted the
devotional, which was attended by more than 10,000 participants.
PROFESSIONAL HONORS, AWARDS, AND APPOINTMENTS
2013
Awards:
Course Award: PHSCS 127—2013 Helen Williams Award, awarded by ADEIL (Association
for Distance Education and Independent Learning) to honor the most outstanding college level
for-credit course of the year.
Matthew S. Southerland was awarded the Administrative Excellence Award for the Division of
Continuing Education at Brigham Young University.
Christine D. Nielsen was awarded the Staff Excellence Award for the Division of Continuing
Education at Brigham Young University.
An EFY Facebook meme received a “Most Inspiring Post” award in May 2013 from the BYU
Social Media Committee. Posted in December 2012, the meme was created by a student,
Edward Houstman (copy) and Matt Southerland (artwork), with copy that said, “Believe that
your faith has everything to do with your romance, because it does.”—Jeffrey R. Holland. The
accompanying post read: “Charity (pure love) never faileth. Such love—is bestowed upon true
followers of Christ.” —Jeffrey R. Holland.
Service Award Recipients:
Robyn P. Knab
Robert A. Holcombe
Michael Ivanyo
Teri L. Martindale
Marga Peterson
John E. Best
Dane S. Rigby
Emilee Barrett
Gary L. Bauer
Marilyn Richards
Sheila P. Siggard
Marilyn Fowles
Yvonne B. Garzola
Sharon A. Meyers
Todd G. Willey
Kevin J. Bezzant
Duane C. Lemley
Tyler K. Wangsgard
Kelcie G. Beck
John A. Kent
Arwen T. Wyatt
Jean R. Israel
Joanne Pratt
Glenn L. Anderson
Joshua R. McDaniel
Wilda W. Watts
Carol-Lynne Malin
W. Lamar Newton
30 years
20 years
5 years
10 years
15 years
10 years
30 years
5 years
20 years
5 years
5 years
5 years
15 years
5 years
20 years
30 years
25 years
5 years
5 years
20 years
10 years
5 years
20 years
35 years
5 years
5 years
30 years
10 years
January
February
February
February
February
March
March
April
April
April
April
May
May
May
May
June
June
June
July
July
July
August
August
September
October
October
November
November
Keenan Adcock
Sherri H. Bangerter
Heather D. Bryce
5 years
5 years
5 years
December
December
December
Recipients of the Staff and Administrative Employee Recognition Award (SAERA):
Ryan D. Beckstead
Mike Stoker
Veldon Law
Kevin J. Bezzant
Teri L. Martindale
Brian D. Henderson
Natalie Forbes
Laurie L. McPhillen
Carol-Lynne Malin
Duane C. Lemley
Jessica E. Draper
March
April
April
June
June
September
September
October
December
December
December
Journal Articles:
Hoyt, J., Howell, S., Lindeman, S., & Smith, M. (2013): “The Feasibility of Offering
Videoconferencing Courses: Quality Issues and Lessons Learned.” The Journal of Continuing
Higher Education, 61:2, 94–103.
Rackham, D., Hyatt, F., Macfarlane, D., Nisse, A., Woodfield, W., West, R. (2013).
Educational Technology Research Journals: Computers & Education. Educational Technology,
53(6), 45–50.
Presentations:
Glenn Anderson
 “Approaches to Instructional Video Production,” The Church of Jesus Christ of Latter-day
Saints IDC Conference, Salt Lake City, UT, November 2013.
Scott L. Howell
 Allen-Egbert, S., Heaton, R., Howell, S., Jordan, T., McDonald, J., Nielson, D., and
Seawright, L. (November 15, 2013). Leadership Discussion Panel for LDS Instructional
Design Community (IDC) Conference, Salt Lake City, Utah.
Tony Nisse
 “Online PE Courses and Social Media: A New Dynamic Learning Environment.” 2013
iNACOL Blended and Online Learning Symposium, October 27–30, 2013, Orlando, FL.
Kelly Olsen
 “Using Online Peer Reviews in English Courses to Help Develop Writing Skills,”
eLearning Guild Learning Solutions Conference and Expo, Orlando, FL.
Jim Rawson
 Presentation explaining the history and philosophy of BYU Independent Study, focusing on
curriculum design and pedagogy, Alaska Commissioner of Education, Mike Hanley and
Staff, Juneau, AK, May 3, 2013.
Joseph Roberson
 Sponsored LDS Homeschool Conference at BYU Wilkinson Center, Provo, UT 8/19/2013
 Sponsored Wasatch Homeschool Debate League Tournament, BYU Continuing Education
Conference Center, Provo, UT, 11/2/2013.
Jay Young
 “Incentivize to Win: Smoothly Working with Faculty to Get Their Content.” ADEIL 2013,
Committed to the Race. Western Kentucky University, Bowling Green, Kentucky, October
2013.
 “Analytics and Me: Understanding Brainhoney Analytics in Your Course.” BYU
Independent Study High School Teacher Development Conference, Provo, Utah, June
2013.
Conferences Attended:
Amy E. Bernards
 Utah Library Association Annual Conference, Provo, UT, May 2013; American Library
Association Annual Conference, Chicago, June 2013.
Kevin J. Bezzant
 BOMA Every Building Conference and EXPO, San Diego, CA, June 2013; Risk
Management & Safety Conference Training, SLC, UT, August 2013; National Academic
Advising Association Annual Conference, SLC, UT, October 2013.
John Bushman
 Utah Association of Public Charter Schools
 Small School Districts Association Regional Meetings
 Comprehensive Counseling and Guidance Program Summer Conference
 California Charter Schools Conference
Garren E. Durtschi
 Educause Annual Conference. Anaheim, CA, October 2013.
Scott L. Howell
 UPCEA Conference, Boston, MA, April 2013; Risk Management & Safety Conference
Training, SLC, UT, August 2013; Tableau Customer Conference, Washington, DC,
September 2013.
John Kent
 NACADA Region 9 Annual Conference, March 18–20, Los Angeles, CA
 NACADA Region 10 Annual Conference, May 13–15, Tucson, AZ
 NACADA National Conference, October 6–9, Salt Lake City, UT.
Jedd Maylett
 Idaho School Board Association Conference
 Indiana School Counselor Association Conference
 Massachusetts School Counselors Association
 Small School Districts Association Regional Meetings
James Rawson
 Michigan Association for Computer Users in Learning
 Interior Distance Education of Alaska Conferences (4)
 Michigan Association of Public School Academies
 eLearning Strategies Symposium
Joseph Roberson
 Florida Parent-Educators Association, Orlando, FL, May 22–26, 2013
 LDSEHE (Latter-day Saint Eastern Home Educators) Buena Vista, VA, May 30–June 1,
2013; gave presentation on our four-year online high school programs, concurrent/dual
enrollment offerings, etc.
 NCAA 2013 Regional Rules Seminars, Indianapolis, IN June 7–11, 2013.
 Exhibited at BYU Education Week, Provo, UT, August 19, 2013.
Ben Watson
 Georgia Association of Educational Leaders Conference
 Wisconsin School Counselor Conference
 Virginia School Counselor Association
Professional Affiliations:
Amy E. Bernards
Member of Utah Library Association (ULA).
Member of American Library Association (ALA).
Kevin J. Bezzant
Member of Building Owners and Managers Association (BOMA).
Garren E. Durtschi
Member of EDUCAUSE
Suzy Gerhart
Member of the Society of Illustrators Los Angeles group
Published a children’s book app.
Scott L. Howell
Member of University of Professional Continuing Education Association (UPCEA);
Member of Association of Continuing Higher Education (ACHE)
John Kent
Member, Advocacy and Issues Committee, iNACOL
Dane S. Rigby
Member of LERN
Jay Young
Committee member of 2013 IDCC (Instructional Design Community Conference)
Member 2013 Talent Management Magazine Human Capital Executive Research Board
Member 2013 Chief Learning Officer Magazine Business Intelligence Board
SPECIAL DIVISION PROGRAMS
February 19–21, 2013
Winter Workshop. Tuesday began with Division Council, after which the
opening session of the Winter Workshop began. Tim Black, director of
organizational development at BYU, showed the DVD For the Love of It by
DeWitt Jones, which teaches a new way of looking at our jobs. Not everyone
gets to do what he loves for a living, but you can fall in love with what you
do by seeing the big picture. He suggested doing something that fills you
with energy and delight; hanging out with people who are in love with what
they do, and being inspired by them; make your own light by acting as if you
are in love with what you do, contributing to the best of your ability, and
frequently expressing gratitude.
BYU Wellness coordinator Kylie Cobb, a student in public health, spoke
about the wellness programs for faculty and staff, including fun walks,
fitness classes, the new How-to Health program and blog, family activities,
flu shots and triple screenings.
Doug Buhler of BYU Purchasing explained the new Y-Marketplace, which
offers an online purchasing catalog and electronic requisitioning. The new
system will save time, give campus departments more information through
the online catalog, and replace paper purchase requisitions.
Marden Clark, manager of Staff and Administrative Employment in Human
Resource Services, and Kamaile Blake of Staff Employment Services spoke
about better hiring practices, in particular interviewing. What work best are
structured interviews with set topics to cover with all applicants, standard
questions for each topic, and linking questions to job requirements. Kamalie
recommended the use of supplemental questions on YJobs to hone in on who
you really want. She has found that great job postings result in great hires.
Ron Bartholomew, a teacher for Adult Religion Classes, Campus Education
Week, the Orem LDS Institute and many other programs, spoke about
repentance and forgiveness. He focused on Alma chapters 32–34, which
teach how to have faith in Christ and ultimately receive the fruit of the tree of
life. He reminded all in attendance, “Forgiveness and the lifting of our
burdens come from the Savior’s merits, not from our own efforts.”
“Abraham Lincoln and the Restoration” was the topic of Ron L. Andersen, a
Church employee in personal and career development whose avocation is
studying and writing about Lincoln. Lincoln had a part in the Restoration of
the gospel, Ron said, noting that he fought to keep both the Union and the
Constitution intact. Lucifer’s weapon against the Restoration was slavery,
which came close to splitting the country and destroying the republic.
Lincoln said, “I know that liberty is right, for Christ teaches it, and Christ is
God.”
Administrators then toured three areas of the Harold B. Lee Library. Russ
Taylor of Special Collections showed actor Jimmy Stewart’s accordion, an
Oscar award, a cuneiform tablet from ancient Sumer, a bronze Roman
military discharge tablet from 100 AD, two illuminated manuscripts from the
15th century, a leaf from the Gutenberg Bible and other items. They also
toured the new Media Center and a special classroom that features moveable
chairs and iPads.
The last meeting of the Thursday was the dean’s question-and answer
session.
Thursday evening the Winter Workshop Award Banquet was held. After a
nice dinner, Kyle Yetter of Campus Accommodations received the
Appreciation Award for his work, primarily with Campus Education Week,
in coordinating housing for DCE program participants. John Hilton III,
assistant professor of ancient scripture, received the BYU Faculty Teaching
Award; he has often presented at Campus Education Week and other DCE
programs. Marci McIntosh of Purchasing and Travel received an
Appreciation Award for her work arranging travel for EFY employees and
others. Roger G. Martin, who has taught biology classes at BYU Salt Lake
Center since 1990, received the Faculty Teaching Award (non-BYU). This
year’s Administrative Excellence Award went to Matt Southerland, an
account representative and graphic designer with Marketing
Communications. The Staff Excellence Award went to Christine Nielsen, a
secretary to the dean’s office. Dean Wayne Lott also saluted the retirees at
the banquet, noting that Continuing Education has come a long way over the
past 35 years because of the efforts of our current employees as well as those
who came before.
October 9, 2013
Staff Seminar. Dr. Dean Barley from the BYU Comprehensive Clinic gave a
great presentation on dealing with stress and ways to increase happiness and
life satisfaction. Some of his suggestions included gratitude activities,
cultivating optimism, nurturing relationships, forgiveness, and making goals.
There was an immediate opportunity to use some of those strategies during
our second presentation, by Darin Oviatt from the dean’s office. He talked
about the Affordable Care Act and helped answer a lot of questions about the
effect it will have and how it’s being implemented here at BYU. Dean
Wayne Lott then took some time before our lunch break for a question-andanswer session.
After a nice lunch we heard a dynamic presentation from Merrilee Boyack, a
presenter at Campus Education Week, titled “Get Control of ‘I’m So Busy, I
Don’t Have Time for That!’” Her key point was that everything we spend our
time on involves choices. She shared some great tips to help us prioritize and
make choices with our time that can lead us to a happy and fulfilling life,
including the five D’s of life management: Dejunk, Dream, Date, Distill and
Decide.
Scott Stringham from DMBA gave a very informative presentation on
retirement planning and the services available to BYU employees to help us
all make an individual plan based on our goals and needs. Dr. Paul Fields
was our final presenter, and we all participated in some great project
management exercises that helped stretch our creativity. He helped us gain a
better understanding of how to work as a team and think outside the box in
planning a project using the 3 C’s for project success: creativity, connections
and courage.
September 24–26, 2013
Fall In-service Workshop. This year’s Fall in-service workshop was held at
the BYU Conference Center and at beautiful Aspen Grove. Over 100 DCE
administrators enjoyed three days of learning and socializing. The retreat
began on Tuesday with departmental and division council meetings in the
morning. The afternoon session began with talks by Ray Bernier on the
BYU campus plan; Norm Finlinson, who shared information on BYU
admissions; and Richard Maughan, who spoke on personal information
security at BYU.
Following these three great discussions, administrators had the opportunity
to participate in recreational activities—including golf at Hobble Creek
Golf course in Springville, and Wii Wars, which were held in the
Conference Center. It was unanimously agreed that Wii Wars on the big
screens are a lot of fun. Both groups enjoyed their chosen activity.
On Wednesday and Thursday the retreat moved to the beautiful Aspen
Grove Conference Center. Wednesday morning speakers included Forrest
Flake, who helped us navigate the Affordable Care Act; Chris Bauer, who
covered important key points of the Child Protection Act; and our own
Shayne Clarke on the sharing of work projects and Bart Schaerrer with
Computer Operations updates.
During the Wednesday afternoon hours, Rob Holcombe spoke on
innovation and J.D. Hucks shared his thoughts on teamwork and pulling
together. The financial planning team from DMBA finished the afternoon
meetings by splitting our administrators into two groups and covering
retirement tips for the over-50 group as well the 40-and-younger group.
Thursday morning, administrators had the opportunity to break out into
department meetings, followed by lunch together in the Emerald Lodge.
Thursday afternoon, the dean’s office spoke to the group about roles and
responsibilities, followed by a question-and-answer period. It was a
rewarding and educational time spent together.
December 2013
Division employees enjoyed varied and creative Christmas celebrations
within their individual departments.
December 2013
Division employees received the university Christmas gift. This year the
book, The House of the Lord by James E. Talmage, was distributed to all
qualifying university employees.
UNIVERSITY COMMITTEE ASSIGNMENTS
OF THE DIVISION OF CONTINUING EDUCATION PERSONNEL
2013
Wayne J. Lott
Darin R. Oviatt
Lee J. Glines
R. Neil Carlile
Duane C. Lemley
Christine Nielsen
Barton D. Schaerrer
Steven W. Taggart
Matthew D Greene
Anna Heier
J.D. Hucks
Kyle P. Mammen
Robert A. Holcombe
John E. Best
Michelle Moore
Deans Council
CES Task Committee for Coordinating Curriculum
Developments and Religious Education
State of Utah Continuing Education Deans Council
Academic Technology Advisory Committee (ATAC)
University Learning Suite Advisory Committee
Academic Technology Advisory Committee (ATAC)
University Curriculum Council (UCC)
University Advisement Council (UAC)
Bachelor of General Studies Faculty Advisory
Committee
University Student Ratings Task Force
University Information Security and Privacy Committee
University Compliance Coordinating Council
University Disability Services Committee
DCE Compliance and Ethics Committee
University Child Protection Policy Committee
University Child Protection Policy Committee
University Personnel Background Check Ad Hoc
Committee
United Way
DCE Handbook Committee
Identity Product Review Board (IPRB)
Academic Technology Engineering Committee
Bachelor of General Studies Faculty Advisory Committee
College Advisement Center Supervisors Committee
Operational Advisement Committee
Educational Support Unit Review Committee
Advisement Advancement Panel
Bachelor of General Studies Faculty Advisory Committee
Child Protection Committee
Operational Advisement Committee (OAC)
Advisement In-service Committee
Scheduling Committee
Child Protection Committee
Employee Giving Committee
Office Professionals Advisory Committee (OPAC)
University Auxiliary Controllers’ Council
University Technology in the Classroom Committee
BYU Controllers’ Group
BYU PeopleSoft Administrative Advisory Team
DCE Accounting Council
University eReader/eTextbook Sub-committee
BYU Business Objects Product Advisory Team
Member
Member
BYU Representative
Member
Member
Member
Member
Member
Member
Ex Officio Member
Member
Member
Member
Chair
Chair
Member
Member
Representative
Member
Member
Member
Member
Member
Member
Member
Member
Ex Officio Member
Member
Member
Member
Member
Member
Member
Chair
Member
Member
Member
Member
Member
Chair
Chair
Chair
Member
UNIVERSITY COMMITTEE ASSIGNMENTS
OF THE DIVISION OF CONTINUING EDUCATION PERSONNEL
2013
(cont.)
Ryan Wells
Shauna K. Hawkins
Joshua R. McDaniel
Jenny Mortensen
Scott H. Payne
Jennie Voorhis
Keenan Adcock
Jessica E. Draper
Suzanne Gerhart
Scott L. Howell
Amy E. Bernards
Kevin J. Bezzant
Garren E. Durtschi
Dane S. Rigby
BYU Controllers’ Group (beginning Nov)
DCE Accounting Council (beginning Nov)
HRS Administrative Advisory Group
Personnel/Payroll Advisory Group
DCE Personnel Management Council
BYU PeopleSoft Administrative Advisory Team
Campus Hiring Offices Coordinating Council—CHOCC
Campus Hiring Offices Coordinating Council—CHOCC
HRS Administrative Advisory Group
Personnel/Payroll Advisory Group
Annual Employee Giving Campaign
Phi Kappa Phi, BYU
BYU Website Design Committee
BYU Phi Kappa Phi Honor Society
College Advisement Center (CAC) Supervisor Committee
Operational Advisement Council (OAC)
SAAS Admissions Reader
HBLL–Reference Coordinating Committee
Consortium of Church Libraries and Archives (CCLA)–
Public Services Committee
Operational Advisement Council (OAC)
Salt Lake Center Safety Committee
Salt Lake Center Financial Aid Committee
OIT Computer Services Representative Group
University’s Social Media Committee
Operational Advisement Committee (OAC)
University’s Social Media Committee
Member
Member
Member
Member
Member
Member
Member
Member
Member
Member
Member
Chair
Member
Member
Member
Member
Member
Member
Member
College Advisor
Member
Past President
Member
Member
Member
Member
Executive Council
Member
Chair
Chair
Member
Member
Member
Member

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