cb-summer-lo-res

Transcription

cb-summer-lo-res

Summer 2014 | Volume 21 Issue 2
Life
MovingForward
Forward
Life
Moving
Low Speed Vehicles,
High Speed Access
Lean Corner: Mapping
the Value Stream
F/CMVSS 202(a)
Technician’s Corner
and more!
Congratulations
To the 2014 Local Heroes Winners!
Full story, page 33
Courtney Boyll (Moulton, AL)
Local Hero Contest Winner
MOBILITY
MobilityAwarenessMonth.com
National Mobility Equipment Dealers Association
The Hottest Thing in Accessible
Vehicle Seating.....
Toyota Tundra pictured with
Bruno Valet® Plus, Bruno Out-Rider®
and Clock AccessA Top
Just Got Hotter!
Valet® Plus with Seat Heat Option!
Additional Valet® Plus Options
Ultraleather™ Plus
Padded Hip
Positioning Belt
Posture Vest
Bruno Independent Living Aids | 1-800-462-0664 • www.bruno.com
code: CIRCUITNMEDA0214
NMEDA CIRCUIT BREAKER
SUMMER 2014
President
Sam Cook
CEO
Dave Hubbard
Layout, Editor &
Creative Director
Jenna DeTrapani
Contributing Writers
Sam Cook
Dave Hubbard
Russ Newton
Kevin Durban
James May
Chad Blake
Jud DeMott
Harry Baergen
Ray Morton
Chuck Hardy
The Circuit Breaker is published
quarterly by the National Mobility
Equipment Dealers Association.
Office located at 3327 W.
Bearss Avenue, Tampa, FL
33618. For business office,
advertising and subscriptions:
VOLUME 21, ISSUE 2
CONTENTS
FEATURES
COLUMNS
20 Association Matters
- Education Opportunities for Health Professionals
- Quarterly Finance Report
6
President’s Letter
By Sam Cook
22 Lean Corner: Principle Two Mapping the Value Stream
- By Chuck Hardy
16
CEO’s Report
By Dave Hubbard
36 Guidelines Group Talk
By Ray Morton
32 NMEDA News Brief
- Allied Specialty
Vehicles Names
Matt Ford President
of ElDorado Mobility
- The Mobility Awareness Month Local Hero Winners Have Been Revealed
44 Canada Regional Report
4
2014 Board of Directors
40 Industry Advisor
- F/CMVSS 202(a) Head
Restraints
- Low Speed Vehicles,
High Speed Access
8
List of NMEDA Dealers
By Russ Newton
46 Regional Reports
By Your Regional Reps
ALSO
39 QAP Discount Program
45 2014 Canadian Board of Directors
50 Manufacturer/Associate Member Directory
Tel: 813.264.2697
Toll Free: 800.833.0427
Fax: 813.962.8970
www.nmeda.com
[email protected]
55 Dates to Remember
Subscription rates for the U.S.A
and Canada: $16.50/4 issues.
Back issues are available by
calling the NMEDA office.
All rights are reserved under
copyright laws © 2014. Media
note: Permission is granted
to quote or reprint from this
publication. Please credit the
Circuit Breaker.
The articles published in the
Circuit Breaker reflect the
opinions of their authors, not
NMEDA. As such, NMEDA
neither takes a position on nor
assumes responsibility for the
accuracy of the information or
statements contained therein.
NMEDA MISSION STATEMENT
Through our diverse membership NMEDA advocates and supports excellence
in providing safe, reliable vehicles and modifications to enhance accessibility
for people with special needs.
TYPE FONT: Gotham
ON THE COVER: © Jenna DeTrapani, NMEDA
Summer 2014
3
BOARD OF DIRECTORS
Sam Cook, President
James May, Southern Rep
Mark DiRosa, Vice President
Jud DeMott, Midwest Rep.
Superior Van & Mobility
4734 Rockford Pl.
Louisville, KY 40216
502-447-8267 phone
502-657-1930 fax
[email protected]
M.C. Mobility Systems
7588 Tyler Blvd.
Mentor, OH 44060
800-951-6238 phone
440-942-8028 fax
[email protected]
Richard May, Secretary
Freedom Mobility Aids
205 Cedar Lane
Clemmons, NC 27012
336-766-8520 phone
815-642-4308 fax
[email protected]
Access 2 Mobility, Inc.
12406 State Highway 155 South
Tyler, TX 75703
877-254-5438 phone
903-534-7101 fax
[email protected]
Chad Blake, Western Rep.
United Access
9389 Natural Bridge Rd
St. Louis, MO 63134
314-426-1010 phone
314-426-1081 fax
[email protected]
Ability Center
4797 Ruffner Street
San Diego, CA 92111
858-541-0552 phone
858-541-1941 fax
[email protected]
Kevin Durban, Treasurer
Bill Siebert, Past President
Performance Mobility
333 East 76th Ave.
Denver, CO 80229
303-288-0140 phone
303-288-0366 fax
[email protected]
Mike Bruno, Mfg. Rep.
Bruno Independent Living Aids
1780 Executive Drive
Oconomowoc, WI 53066
800-882-8183 phone
262-953-5502 fax
[email protected]
Tim Barone, Mfg. Rep.
Vantage Mobility International (VMI)
5202 S. 28th Place.
Phoenix, AZ 85040
800-348-8267 phone
602-243-9843 fax
[email protected]
Ron Mohr, Northern Rep.
Clock Mobility
6700 Clay Ave.
Grand Rapids, MI 49548
800-732-5625 phone
616-698-9495 fax
[email protected]
4
2014
NMEDA Circuit Breaker
Heartland Mobility
4815 S. 115th Street
Omaha, NE 68137
402-934-7826 phone
[email protected]
Raj Pagadala, Associate Rep.
GA Vocational Rehabilitation Agency
2720 Riverside Drive, Ste 132
Macon, GA 31204
478-279-1885 phone
770-359-3676 fax
[email protected]
Russ Newton, Canadian President
Howell Ventures
4850 Rt. 2 Hwy
Upper Kingsclear, NB E3E 1P8
506-363-5289 phone
800-506-6666 fax
[email protected]
BREATHE EASY
All operators and drivers should be concerned when a rider boards
with O2. Oxygen cylinders that are hand carried, slung on a chair
or placed on the vehicle floor are a liability and extremely
hazardous. A sudden turn or collision can send tanks flying,
resulting in impact injuries to the rider, other passengers or
the driver. If the tank is compromised and flammable gas fills
the vehicle compartment, everybody on board is in grave danger.
The safe and secure GO2 floor mounts to L-Track fittings
when it is needed and where it is needed. It holds O2
cylinders size M2 to E keeping them visible and accessible
to the passenger -- so they can breathe easy too.
TO LEARN MORE, GO TO:
SURE-LOK.COM/GO2
*patent pending
800.866.0004
Summer 2014
5
PRESIDENT’S LETTER
SAM COOK
(SUPERIOR VAN & MOBILITY)
The NMEDA President, Sam Cook, is the owner of Superior Van & Mobility,
which operates 9 stores in Kentucky, Indiana, Louisiana and Tennessee.
Sam has many years of experience on the Board and previously served as
Vice President. Sam believes that It is an exciting and challenging time to
be in the Mobility Industry. As dealers, we get much more accomplished
as a group than as individual dealers, which is why he feels so strongly
about the power of NMEDA. Concerns or questions for the President
“
may be directed to him at [email protected].
Greetings, I hope all is well. We are
coming off our 3rd National Mobility Awareness Month and our Local
Hero Contest. This year was the
most successful campaign so far, with
groups and communities are raising money to purchase vans
and equipment for individual heroes.”
One unanticipated benefit has
changes will undoubtedly be coming
resulted from the Local Hero Contest.
to the VA. Our efforts over the last
1425 entries and 3.9 million website
When the stories of the Local Heroes
couple years have positioned NMEDA
site entries. This campaign is doing
spread, local groups and communi-
to have a seat at the table when
exactly what it was intended to do,
ties are raising money to purchase
these changes occur. Our priorities
bringing awareness to our industry
vans and equipment for individual
still include getting the Handbook
and letting people know that we have
heroes. This, again, is not only rais-
updated and having the VA list spe-
transportation solutions for people
ing awareness for NMEDA, but also
cific criteria when selecting a dealer
with physical challenges. The IPR
helping people who really need our
to do vehicle modifications.
committee will review the results
services and ultimately increasing
of this year’s campaign and look to
Please send me your thoughts,
van sales.
ideas, questions or concerns. I can be
As I mentioned before, the Con-
reached at [email protected]
ference Committee is working to
or (502)410-1901.
improve next year’s campaign. One
idea is to kick off the contest on May
1st, in conjunction with the kick off of
awareness month. While we have not
been as successful in getting national
media attention as we had hoped,
many dealers have had success with
local media covering the contest and
the Awareness Month. The thought
is to provide each dealer with a kit
including video footage to use with
their local media to help promote the
Awareness Month. If you have any
ideas or suggestions on this subject,
please let us know.
6
When the stories of the Local Heroes spreads, local
improve our Conference in 2015. We
have formed two Sub-Committees,
---
one is a group of larger dealers with
multiple locations and another is
made up of smaller dealers. They
will determine what dealers want and
need as far as the content that is
offered and the how the format of
the conference will be laid out.
Our VA effort is continuing in big
way. With the recent change in leadership and all of the negative media
attention the VA is receiving, many
Contact Sam:
Sam Cook, President
Superior Van & Mobility
4734 Rockford Pl.
502 410-1901 phone
502-657-193 fax
[email protected]
Trail Blazers.
AL915 Mobility Bundle
AL160 Profile Scooter Lift
AL435 Axis III Inside Lift
AL500HD Universal Power Chair Lift
Harmar leads the way with the most innovative lifts for
scooters, power chairs, and wheelchairs. Our comprehensive
product line enables NMEDA dealers to meet the full range of
customer needs. And, the industry’s best support is dedicated
to helping dealers blaze the trail to success.
For information:
call: 800-833-0478 or
visit: www.harmar.com
NMEDA DEALER MEMBERS
UNITED STATES
____________________________
ALABAMA
Q Griffin Medical Associates
213 Chestnut Street NW
Hartselle, AL 35640
256-751-1365
1
Q Gulf States Mobility
1647 Coosa River Parkway
Wetumpka, AL 36092
334-514-6590
1,2,3
Q MobilityWorks
3747 Pine Lane SE
Bessemer, AL 35022-5642
205-426-8261
1,3
Q Phase III Vans, Inc.
2015 Eastern Blvd
Montgomery, AL 36117
334-244-1011
1
Q Sylacauga Handicapped, Inc.
1304 Talladega Hwy.
Sylacauga, AL 35150
256-249-3717
1,2,3
Q Team Adaptive Medical, Inc.
1251 Bolton’s Branch Dr.
Mobile, AL 36606
251-471-1088
1,3
____________________________
ARKANSAS
Q Accessibility Specialties, Inc.
1920 John Barrow Rd.
Little Rock, AR 72204
501-312-1000
1
Q Presidential Conversions
2887 No. College, Suite B
Fayetteville, AR 72703
479-521-8433
1,2,3
Q Presidential Conversions
2500 Commerce Drive,
Bldg. A, Suite B
Jonesboro, AR 72401
870-933-7270
1,2
Q Siebert Mobility Inc.
712 Hwy 5 N.
Benton, AR 72019
501-316-2466
1,2
8
____________________________
ARIZONA
Q A.D.E. Industries, Inc.
3621 S. Palo Verde
Tucson, AZ 85713
520-571-7156
1
Q Ability Center
23606 N. 19th Ave.
Phoenix, AZ 85085
623-879-0800
1,3
Q Ability Center
4720 N. La Cholla Blvd
Tucson, AZ 85705
520-293-3596
1,3
Q Dignified Motors LLC
3422 East Roeser, #A-102
Phoenix, AZ 85040
877-344-6686
1,2,3
Q Handicap Vehicle Specialists
2140 W. Broadway Rd. #101
Mesa, AZ 85202
602-275-3325
1
Q Quality Vans
1865 S. Indian Bend Road
Tempe, AZ 85281
480-464-7007
1,2
____________________________
CALIFORNIA
Q Ability Center
11600 Western Avenue
Stanton, CA 90680
714-890-8262
1,2,3
Q Ability Center
6550 Freeport Blvd. Suite A
Sacramento, CA 95822
916-392-1196
1,3
Q Ability Center
4797 Ruffner Street
San Diego, CA 92111
858-541-0552
1,2,3
Q Ability Center
2715 Seaboard Ln.
Long Beach, CA 90805
562-634-5962
1,2,3
Q Ability Center
711 S. Allen St.
San Bernardino, CA 92408
909-383-3883
1,2,3
Q Access Options, Inc.
41545 Albrae St.
Fremont, CA 94538
408-734-5438
1
Q MobilityWorks
325 N. Altadena Drive
Pasadena, CA 91107
888-473-5402
1,3
Q Access Options, Inc.
109 Lee Road Suite D
Watsonville, CA 95076
831-722-6804
1,2,3
Q MobilityWorks
1245 Laurelwood Road
Santa Clara, CA 95054
888-473-5402
1,3
Q Adaptive Driving Systems
3548 Empleo St.
San Luis Obispo, CA 93401
805-549-7996
1,2,3
Q MobilityWorks
7720 Sepulveda Blvd.
Van Nuys, CA 91405
888-473-5402
1,3
Q AERO MOBILITY
1001 N. Weir Canyon Rd.
Anaheim, CA 92807
714-973-8600
1,2,3
Q MobilityWorks
890 Cowan Road, Suite B
Burlingame, CA 94010
800-225-7361
1,3
Q Better Life Mobility
8130 Parkway Drive
LaMesa, CA 91942
619-474-4072
1
Q MobilityWorks
120 N. Diamond St.
Fresno, CA 93701
800-225-7361
1,3
Q Better Life Mobility
7239 Indiana Avenue
Riverside, CA 92504
951-686-3152
1
Q MobilityWorks
3127 Fite Circle, Suite B
800-225-7361
1
Q Classic Vans, Inc.
dba Mobility Vans USA
25700 Mission BL
Hayward, CA 94544
510-538-3150
1
Q MobilityWorks
1300 Nord Avenue
Chico, CA 95926
800-225-7361
1,3
Q Destinations Mobility
2501 Florin Road
916-868-6797
1
Q Driving Specialties
of Sacramento
2216 Cemo Circle #A
Rancho Cordova, CA 95670
916-635-2765
1
Q Economy Medical
114 Center Ave.
Pacheco, CA 94553
925-671-4800
1
Q Gary E. Colle, Inc. dba
Goldenboy of San Diego
12130 Dearborn Pl.
Poway, CA 92064
858-748-9414
1,3
Q Sacramento Van
Conversions & Mobility
5821 Florin Perkins Road
916-381-8267
1
____________________________
COLORADO
Q Frontier Access
& Mobility Systems, Inc.
6540 S. College Ave.
Fort Collins, CO 80525
970-223-8267
1
Q Performance Mobility
6285 Corporate Drive
Colorado Springs, CO 80919
719-590-1400
1
9500 W. 49th Ave. C107
Wheat Ridge, CO 80033
303-467-9981
1,2,3
333 East 76th Ave.
Denver, CO 80229
303-288-0140
1,2,3
____________________________
CONNECTICUT
Q Advanced Wheels of Technology
33 Bradley Park Rd.
East Granby, CT 06026
860-653-8064
1,2,3
Q Ride-Away
104 Pitkin St.
E. Hartford, CT 06108
888-RIDE-AWAY
1,3
Q Wheelchair Getaways
32 Stony Hill Rd.
Bethel, CT 06801
203-790-9998
1,3
____________________________
DELAWARE
Q True Mobility, Inc.
773 S. DuPont Hwy.
New Castle, DE 19720
302-836-4110
1
____________________________
FLORIDA
Q MobilityWorks
2727 St. Johns Bluff Rd.
Jacksonville, FL 32246
904-281-0111
1,3
Q Sunset Mobility
8415 S.W. 129 Terrace
Miami, FL 33156
305-234-0071
1,2,3
Q KEMPF, Inc.
225 S. 78th Street
Tampa, FL 33619
813-630-0409
1,3
Q Movin’ On Mobility
342 Pike Rd. Suite #26
West Palm Beach, FL 33411
561-881-5600
1,3
Q Team Adaptive, Inc.
1503 Foster Ave.
Panama City, FL 32405
850-522-0059
1
Q MITS at Custom Mobility
7199 Bryan Dairy Road
Largo, FL 33777
727-524-1300
1
Q Movin’ On Mobility
12530 Metro Pkwy
Ft. Myers, FL 33912
239-275-1900
1,2,3
Q Mobility America
5130 Hwy 98 N.
Lakeland, FL 33809
863-816-1513
1
Q Ocean Conversions & Mobility
750 E Sample Rd, Bldg 1 Ste 5
Pompano Beach, FL 33064
954-942-6033
1,2,3
Q The Mobility Store LLC
dba Mobility Express
915 N. Florida Ave.
Lakeland, FL 33801
863-688-3900
1
____________________________
Q Mobility Express
4320 US Hwy 19
New Port Richey, FL 34652
727-849-0262
1
Q Ocean Conversions of
Ft. Myers, Inc.
5751 Zip Drive
Ft. Myers, FL 33905
239-936-6333
1,2,3
Q Mobility Freedom Inc.
20354 U.S. Hwy 27
Clermont, FL 34715
352-429-3972
1,3
Q Mobility Freedom, Inc.
2323 N. State Street #49
Bunnell, FL 32110
386-586-5495
1,3
Q A&J Mobility
729 Cypress Village Point
Ruskin, FL 33573
813-642-0322
1
8203 Ulmerton Rd.
Largo, FL 33771
727-521-4248
1,3
Q Access by Skip LLC
1731 Fern Palm Dr. 1A
Edgewater, FL 32132
386-428-6677
1,3
Q Advanced Driving Systems
662 Capital Cir. N.E.
Tallahassee, FL 32301
850-671-2300
1,2,3
Q Advanced Vehicle Modifications
2520 NW 6th Street
Ocala, FL 34475
352-622-4467
1,3
Q Auto Mobility Sales
5601 NW 9th Ave #203
Ft. Lauderdale, FL 33309
954-974-7028
1
Q Auto Mobility Sales
1925 10th Ave. N. Unit 1
Lake Worth, FL 33461
561-586-1997
1,3
7444 Narcoossee Rd. Ste 406
Orlando, FL 32822
407-674-8778
1,3
Q Mobility Styles Inc.
9300 Cortez Blvd.
Weeki Wachee, FL 34613
352-597-4546
1
Q Mobility Transportation Systems
4010 E. Hillsborough Ave.
Tampa, FL 33610
813-246-9116
1,2,3
Q P&A Mobility Enterprises Inc.
320 Cortez Road W
Bradenton, FL 34207
941-739-5596
1
Q Phase III Mobility
4333 Gulf Breeze Parkway
Gulf Breeze, FL 32563
850-934-1125
1
Q Piper Medical, Mobility
& Accessibility
1885-B NE 149th Street
North Miami, FL 33181
305-940-2030
1,3
Q R & M Mobility
9580 Nims Lane
Pensacola, FL 32534
850-479-1766
1,2,3
Q Ride-Away
8706D East Broadway Ave
Tampa, FL 33619
888-RIDE-AWAY
1,3
Q Specialty Vehicle, Inc.
685 Broad St.
Pensacola, FL 32534
850-477-7645
1
GEORGIA
Q Adaptive Driving Solutions
3027 Riverwatch Parkway
Augusta, GA 30907
706-364-2688
1,2,3
Q Carolina Mobility Sales dba
Savannah Mobility Sales
3938 Ogeechee Rd.
Savannah, GA 31405
912-233-1050
1
Q Custom Mobility Van & Lift
315 Whitehead Rd.
Athens, GA 30606
706-353-1099
1,3
Q MobilityWorks
1255 Kennestone Circle Ste. 100
Marietta, GA 30066
800-444-9100
1,3
Q Quail Country Customs
731 S. Westover Blvd.
Albany, GA 31707
229-432-7258
1
Q Quail Country Customs, Inc.
2635 Hwy 247 Connector
Byron, GA 31008
478-956-1225
1
Q R & R Van Lift Sales & Service
2130 Sigman Road
Conyers, GA 30012
770-483-0767
1,2,3
1 = Mobility Equipment Installer 2 = Structural Vehicle Modifier 3 = High Tech Driving Systems Installer
Summer 2014
9
____________________________
____________________________
IOWA
INDIANA
3450 SE Miehe Drive, Suite 1
Grimes , IA 50111
515-986-3010
1
Q ADM Mobility Solutions, Inc.
8360 W. Washington St.
Indianapolis, IN 46231
317-481-8707
1,3
Q Siebert Mobility of Iowa, LLC
3554 Dolphin Dr.
Iowa City, IA 52240
319-351-3159
1,3
Q Superior Van & Mobility
5410 S. Madison Ave.
855-208-2276
1,3
405 Coolidge St.
Glenwood, IA 51534
712-527-3888
1,2,3
3725 W. Cleveland Rd Ste 400
South Bend, IN 46628
855-208-2276
1,3
Q Total Mobility
2406 W. 2nd Avenue
Indianola, IA 50125
515-961-0575
1,3
____________________________
3414 Interstate Drive
Evansville, IN 47715
855-208-2276
1,3
ILLINOIS
Q Custom Van Conversions
& Mobility
3720 Oakton St.
Skokie, IL 60076
847-679-8261
1,2,3
Q MobilityWorks
23855 W. Andrew Road
Plainfield, IL 60585
888-473-5402
1,3
Q MobilityWorks
155 E. North Ave.
Villa Park, IL 60181
888-473-5402
1,3
Q MobilityWorks
5050 Dempster
Skokie, IL 60077
888-473-5402
1,3
Q Southern Bus and Mobility
12950 Koch Lane
Breese, IL 62230
618-526-4131
1,3
Q United Access
706 W. Bradley
Champaign, IL 61820
217-398-1188
1,3
Q United Access
2924 N. Dirksen Parkway
Springfield, IL 62702
888-706-1010
1,3
10
2218 Contractors Drive
Fort Wayne, IN 46818
855-208-2276
1,3
____________________________
KANSAS
Q Banner Mobility Resources
231 SE 53rd St. Ste C
Topeka, KS 66609
785-235-3070
1,3
Q Jay Hatfield Mobility, LLC
200 S. East Avenue
Columbus, KS 66725-1955
800-545-4227
1
Q Kansas Truck Equipment Co.
1521 S. Tyler Road
Wichita, KS 67209
316-722-4291
1
Q United Access
7921 Bond Street
Lenexa, KS 66214
913-894-8080
1,3
____________________________
KENTUCKY
Q Movin On Mobility Mid
America, LLC
3301 Fern Valley Road
502-964-3556
1
1180 E. New Circle Rd.
Lexington, KY 40505
855-208-2276
1,3
Q Ride-Away
57 George Levin Dr.
N. Attleboro, MA 02760
888-RIDE-AWAY
1,3
4734 Rockford Pl.
855-208-2276
1,2,3
Q Ride-Away
333 Boston Prov. Hwy., Bldg. C
Norwood, MA 02062
888-RIDE-AWAY
1,3
____________________________
Q Thomas Medical Equipment
4140 Cadillac Court
502-459-6006
1
____________________________
MARYLAND
LOUISIANA
Q AA Eastern Mobility, Inc.
P. O. Box 415
Woodsboro, MD 21798
301-845-4188
1
Q Crescent Vans, Inc.
2424 Hickory Ave.
Metairie, LA 70003
504-738-2634
1,3
Q Auto Assist, Inc
5002 Lehigh Rd.
College Park, MD 20740
301-699-2238
1
Q Fastserv Medical Bossier
1329 Driftwood Drive
Bossier City, LA 71111
318-741-9586
1,3
Q BEDCO Mobility
6300 Falls Rd. Unit 2
Baltimore, MD 21209
410-825-1440
1
Q Fastserv Medical Monroe
112 Summer Lane
West Monroe, LA 71291
318-396-3366
1,3
Q Koons Ford of Annapolis
2540 Riva Rd.
Annapolis, MD 21401
410-224-2100
1,3
12329 Industriplex Blvd.
Baton Rouge, LA 70809
855-208-2276
1,2,3
Q Oneness Mobility Services
7701 A Penn Belt Dr.
Forestville, MD 20747
866-570-6686
1,2,3
1901 Westbank Expwy, Ste 500
Harvey, LA 70058
855-208-2276
1
____________________________
Q Ride Away
11409 Maryland Ave.
Beltsville, MD 20705
888-RIDE-AWAY
1,3
MASSACHUSETTS
Q Adaptive Mobility Equipment
1551 Fall River Ave. (Rte. 6)
Seekonk, MA 02771
508-336-2556
1,3
Q Automotive Innovations, Inc.
1000 Main Street
Bridgewater, MA 02324
508-697-8324
1,2,3
Q New England Wheels Inc.
33 Manning Road
Billerica, MA 01821
978-663-9724
1,2,3
Q TTI Mobility Products
402 A South Brown Street
Fruitland, MD 21826
800-576-4323
1
____________________________
MAINE
Q Ride-Away
32 Lewiston Road, Unit 2B
Gray, ME 04039
888-RIDE-AWAY
1,3
____________________________
MICHIGAN
Q Access Mobility Center
7620 Eastman Avenue
Midland, MI 48642
989-633-6100
1
Q Advantage Mobility Outfitters
33073 Michigan Avenue
Wayne, MI 48184
734-595-4400
1,2,3
Q Clock Mobility
587 W. Blue Star Drive
Traverse City, MI 49684
231-943-9890
1
Q Clock Mobility
5540 S. Pennsylvania Ave. Ste 11
Lansing, MI 48911-4012
517-272-4488
1
Q MobilityWorks
1965 East Avis
Madison Heights, MI 48071
888-473-5402
1,3
Q MobilityWorks
8175 Gratiot Rd.
Saginaw, MI 48609
888-473-5402
1,3
Q The Creative Mobility Group
32217 Stephenson Hwy.
Madison Heights, MI 48071
248-577-5430
1,3
____________________________
Q Cummings Mobility
1755 W County Road C.
Roseville, MN 55113
651-633-7887
1
Q Cummings Mobility
2511 West Hwy 13
Burnsville, MN 55337
952-435-8889
1
Q Cummings Mobility
Conversions & Supply Inc.
6540 Jansen Ave. NE
Albertville, MN 55301
763-497-0103
1,2,3
MISSOURI
Q D.W. Auto & Home
Mobility Specialties
1208 N. Garth Ave.
Columbia, MO 65203
800-568-2271
1,2,3
Q Handicap Conversions, Inc.
8200 NW 97th Terrace
Kansas City, MO 64153
816-471-0305
1,3
Q Clock Mobility
6700 Clay Ave.
800-732-5625
1,2,3
MINNESOTA
Q IMED Mobility
1915 County Road C
Roseville, MN 55113
651-635-0655
1,2,3
____________________________
Q Southern Bus & Mobility, Inc.
80 South Highway Dr.
Valley Park, MO 63088
636-825-0700
1
Q United Access
9389 Natural Bridge Rd
St. Louis, MO 63134
314-426-1010
1,2,3
Q United Access
618 Jackson St.
Columbia, MO 65203
573-874-2214
1,3
Q United Access
1389 N. Cedarbrook
Springfield, MO 65802
417-890-1043
1,3
Q United Access
10232 A Rahning Road
Sunset Hills, MO 63127
877-503-9399
1
____________________________
MISSISSIPPI
Q Handicapable Vans, Inc.
5516 North State Street
Jackson, MS 39206
601-981-0042
1,2,3
Q J’s Mobility Unlimited, Inc.
3880 Flowood Dr.
Flowood, MS 39232
601-939-2112
1,2,3
Q Mobility Systems, Inc.
2857 Oak Grove Road
Hattiesburg, MS 39402
601-264-0609
1,2,3
Q DriveMaster
37 Daniel Road West
Fairfield, NJ 07004
973-808-9709
1,2,3
Q Team Adaptive, Inc.
978 Tommy Munro Dr.
Biloxi, MS 39532
228-388-5700
1,3
Q Fun Truck’n Mobility
255 US Hwy 46 West
Saddle Brook, NJ 07663
973-546-1900
1,2,3
Q Total Mobility Concepts LLC
1204 S. Gloster Street
Tupelo, MS 38801
662-269-2068
1
____________________________
Q MobilityWorks
5105 New Jersey RT-33
Farmingdale, NJ 07727
888-473-5402
1,3
MONTANA
Q G & J Enterprises
3353 Old Hardin Rd
Billings, MT 59101
406-248-5767
1
____________________________
NEBRASKA
Q Heartland Mobility, LLC
4815 S. 115th Street
Omaha, NE 68137
402-934-7826
1,3
Q Mobility Motoring LLC
14450 Meadows Blvd. Suite 2
Omaha, NE 68138
402-884-3333
1
Q Siebert Mobility, Inc.
5525 L Street
Omaha, NE 68117
402-991-2555
1
Q Wheelchair Vans of Kohll’s
12739 Q Street
Omaha, NE 68137
402-408-1330
1
____________________________
NEW HAMPSHIRE
Q Ride-Away
54 Wentworth Ave.
Londonderry, NH 03053
888-RIDE-AWAY
1,2,3
____________________________
NEW JERSEY
Q Brunswick Automotive
Professionals
1500 US 1 North
North Brunswick, NJ 08902
732-545-6300
1,3
Q MobilityWorks
2303 Wallace Blvd.
Cinnaminson, NJ 08077
888-473-5402
1,3
Q MobilityWorks
1549 Gateway Blvd.
Woodbury, NJ 08096
888-473-5402
1,2,3
____________________________
NEW MEXICO
Q Highland Conversions LLC
417 Adams St., S.E.
Albuquerque, NM 87108
505-232-8629
1
Q Southwest Lift Installation
315 B Juan Tabo Blvd. NE
505-891-3346
1
Q United Access
3825 Osuna NE Suite 1
505-884-2492
1,2,3
____________________________
NEVADA
Q Ability Center
6001 S. Decatur Blvd. Suite N
Las Vegas, NV 89118
702-434-3030
1,3
Q Better Life Mobility Center
2100 S. Decatur Blvd.
Las Vegas, NV 89102
702-876-9606
1,3
Q Nevada Seating & Mobility, Inc.
7875 N. Virginia, Unit E
Reno, NV 89506
775-887-1955
1
Summer 2014
11
____________________________
NEW YORK
Q Abilities Unlimited of NY
90 E. Jefryn Blvd.
Deer Park, NY 11729
800-664-8434
1,2,3
Q Advance Mobility
847 East 43rd St.
Brooklyn, NY 11210
718-253-1212
1
Q Agor Enterprises
1241 Erie Blvd. W.
Syracuse, NY 13204
315-510-4272
1
Q Agor Enterprises, Inc
951 Panorama Trail South
Rochester, NY 14625
585-385-2556
1
Q Autocrafting Mobility Solutions
of Rochester LLC
72 Hinchey Rd
Rochester, NY 14624
585-427-7220
1,2,3
Q Boulevard Van City
2708 Niagara Falls Blvd.
Wheatfield, NY 14304
716-731-4335
1,2
Q Bussani Mobility
500 Central Ave.
Bethpage, NY 11714
516-938-5207
1,2,3
Q Bussani Mobility
501 Concord Avenue
Mamaroneck, NY 10543
914-835-8267
1,3
Q Bussani Mobility Team - East
401 E. Middle Country Road
Smithtown, NY 11787
631-240-4128
1
Q Fenton Mobility Products
1209 East Second Street
Jamestown, NY 14701
716-484-7014
1,2,3
Q GT Mobility / MV-1 of Upstate
New York
1268 State Rte. 29
Greenwich, NY 12834
518-692-2241
1
12
Q Main Mobility
9580 Main Street
Clarence, NY 14031
716-759-6811
1,2,3
Q Mobility Services, Inc.
19-57 Steinway St.
Astoria, NY 11105
718-267-2921
1,2
Q MobilityWorks
1615 Central Avenue
Albany, NY 12205
888-473-5402
1,3
Q Penn York Mobility
69 Main St.
Binghamton, NY 13905
607-773-3622
1
Q Tim’s Trim, Inc.
25 Bermar Pk
Rochester 14624
585-429-6270
1,2,3
____________________________
NORTH CAROLINA
Q Care Solutions
110-B Edney Street
Hendersonville, NC 28792
828-698-9844
1
Q Carolina Mobility Sales, LLC
4025 Queen City Dr.
Charlotte, NC 28208
704-399-0900
1
Q Freedom Mobility Aids
205 Cedar Lane
Clemmons, NC 27012
336-766-8520
1
Q Ilderton Conversion of Charlotte
5518 Westpark Dr.
Charlotte, NC 28217
704-523-2022
1,3
Q Ilderton Dodge/Conversion Co.
701 S. Main St.
High Point, NC 27260
336-841-2020
1,2,3
Q Mountain Adaptive/The Van Shop
35 Dogwood Rd.
Asheville, NC 28806
828-670-1111
1,2,3
Q Stalls Medical
dba Adaptive Vans, Inc.
7980 Chapel Hill Road, Ste 101
Cary, NC 27513
919-233-0732
1
Q Van Products
2521 Noblin Road
Raleigh, NC 27604
919-878-7110
1,3
Q Van Products
394A Green Meadow Drive
Wilmington, NC 28405
910-793-5661
1
____________________________
OHIO
Q Columbus Mobility Specialists
6330 Proprietors Rd., Suite C
Worthington, OH 43085
614-825-8996
1,2,3
Q Key Mobility Services
1944 U.S. St. Rt. 68 N.
Xenia, OH 45385
937-374-3226
1
Q M.C. Mobility Systems
214 Valley St.
Dayton, OH 45404
937-222-5001
1,3
7588 Tyler Blvd
Mentor, OH 44060
800-951-6238
1,3
7233 Industrial Pkwy
Plain City, OH 43064
800-834-8301
1,3
10691 Reading Rd.
Evendale, OH 45241
513-469-8220
1,3
Q Marietta Mobility
221 Pike Street
Marietta, OH 45750
800-690-4950
1,2,3
Q MobilityWorks
1020 Laskey Rd.
Toledo, OH 43612
888-473-5402
1,3
Q MobilityWorks
12117 Princeton Pike
Cincinnati, OH 45246
888-473-5402
1,3
Q MobilityWorks
810 Moe Dr.
Akron, OH 44310
888-473-5402
1,2,3
____________________________
OKLAHOMA
Q Handi-Cap Aids Company
730 W. Hefner Rd.
Oklahoma City, OK 73114
405-842-0511
1,2,3
Q Handicapped Vehicle
Services Unlimited
7215 E. 46th St.
Tulsa, OK 74145
918-622-8400
1
Q Newby-Vance Mobility
5632 S. Division Street
Guthrie, OK 73044
405-282-2113
1,3
____________________________
OREGON
Q MPJ Mobility
3574 Marcola Road
Springfield, OR 97477
541-726-4001
1
4347 NW Yeon Ave.
Portland, OR 97210
503-243-2940
1,2,3
12905 NE Airport Way
Portland, OR 97230
503-564-7155
1,3
1640 W. 7th Avenue
Eugene, OR 97402
541-393-8474
1
Q R & J Mobility Services, Inc.
4938 Crater Lake Avenue
Medford, OR 97504
541-245-4846
1,2
Q R & J Mobility Services, Inc.
155 “E” Street
Independence, OR 97351
503-838-5520
1,2,3
____________________________
____________________________
PENNSYLVANIA
PUERTO RICO
Q Garnon Mobility Vehicles
1617 Peninsula Dr.
Erie, PA 16505
814-833-6000
1,2,3
Q Equipos Pro Impedidos
de P.R., Inc.
GPO Box 9734
Caguas, PR 00725
787-746-7667
1,2
____________________________
Q Keller Wheelchair Lifts
197 Main St.
Luzerne, PA 18709
570-288-1004
1,2,3
Q Keystone Coach Works
4786 Library Rd.
Bethel Park, PA 15102
412-833-1900
1,2,3
Q Keystone Mobility
8118 Adams Drive
Hummelstown, PA 17036
717-482-8140
1
Q Apple Independence Mobility
1152 Pine St.
Lebanon, TN 37087
931-528-5788
1,3
Q Advanced Mobility Systems of TX
239 Commercial Drive
Buda, TX 78610
512-295-3800
1,2,3
SOUTH CAROLINA
Q MobilityWorks
1325 Mackey Branch Drive
Chattanooga, TN 37421
888-473-5402
1,3
Q Alamo Mobility Inc.
6473 DeZavala Road
San Antonio, TX 78249
210-697-8884
1,2,3
Q Accessible Mobility Center
640 Congaree Rd.
Greenville, SC 29607
864-315-1899
1,3
Q MobilityWorks
173 Industrial Dr.
Lavergne, TN 37086
888-473-5402
1,3
Q American Lift Aids, Inc.
2310 Calder Ave.
Beaumont, TX 77702
409-832-3400
1,2,3
Q Accessible Mobility Center
832 Dutch Square Blvd.
Columbia, SC 29210
803-798-0999
1,3
Q Mountain Adaptive
3309 Wayfield Drive
Johnson City, TN 37601
423-283-9111
1,3
Q American Lift Aids, Inc.
2407 W. Southwest Loop 323
Tyler, TX 75701
903-581-8844
1,2,3
10640 Braden Dickey Lane
Knoxville, TN 37932
855-208-5576
1,3
Q Austin Mobility Solutions
15301 North IH 35, Suite A
Pflugerville, TX 78660
512-436-0820
1
Q United Access
2165 Hillshire Circle
Memphis, TN 38133
901-888-1010
1,3
____________________________
Q Lift Aids, Inc.
1500 Westpark Way
Euless , TX 76040
817-835-0035
1,2,3
Q Carolina Mobility Sales LLC
3624 Fernandina Road
Columbia, SC 29210
803-791-7791
1
Q M.I.T.S. Corp.
11448 N. Main St. Ext.
Glen Rock, PA 17327
717-235-5899
1
Q Carolina Mobility Sales LLC
563 Woodruff Rd.
Greenville, SC 29607
704-399-0900
1
Q MobilityWorks
1090 Mosside Blvd.
Wall, PA 15148
888-473-5402
1,3
Q Ilderton Conversion of
Charleston LLC
8550 Rivers Avenue
North Charleston, SC 29406
843-576-0414
1,3
Q MobilityWorks
925 S. Trooper Rd.
Norristown, PA 19403
888-473-5402
1,2,3
Q Mobility Supercenter
11816 Highway 17 Bypass
Murrells, SC 29576
843-651-3334
1
____________________________
Q MobilityWorks
6475 Ruch Road
Bethlehem, PA 18017
888-473-5402
1,2,3
Q Ride-Away
2460 General Armistead Ave.
Ste. 100-150
Norristown, PA 19403
888-RIDE-AWAY
1,3
Q Total Mobility Services
7917 Derry St. Suite 124
Harrisburg, PA 17111
800-558-7408
1,3
Q Total Mobility Services, Inc.
4785 Penn Ave. Box 7
Boswell, PA 15531
814-629-9935
1,2,3
SOUTH DAKOTA
Q Black Hawk Vans
3156 Haines Rd.
Rapid City, SD 57701
605-342-2104
1,2
Q IMED Mobility
200 East 1st St.
Tea, SD 57064
605-498-2200
1
____________________________
TENNESSEE
Q Apple Independence Mobility
1750 Lee Seminary Rd.
Cookeville, TN 38506
877-528-5788
1
TEXAS
Q Access 2 Mobility, Inc.
12406 SH 155 South
Tyler, TX 75703
877-254-5438
1,3
Q Adaptive Driving Access
6836 N Sam Houston Pkwy W
Houston, TX 77064
713-874-9100
1,2,3
Q Adaptive Driving Access
3430 E Sam Houston Pkwy S
Pasadena, TX 77505
281-487-1969
1,2,3
2110 N. Beach
Ft. Worth, TX 76111
866-211-8267
1,2,3
3029 E. Meadows Blvd., A-2
Mesquite, TX 75150
866-211-8267
1,3
Q Mobility Outfitters, Inc.
2601 Summit Avenue Ste 300
Plano, TX 75074
972-509-5233
1
Q Open Road Mobility
7411 - 82nd St.
Lubbock, TX 79424
806-771-5873
1,2,3
Q Open Road Mobility
6669 Canyon Drive
Amarillo, TX 79110
806-353-2747
1
Q Total Mobility Services, Inc.
5131 Roosevelt Ave.
210-626-5213
1,3
Q United Access of Dallas
175 E. Interstate 30
Garland, TX 75043
877-503-9399
1,2,3
Summer 2014
13
Q United Access of El Paso
5044-A Doniphan Drive
El Paso, TX 79932
915-585-0775
1
____________________________
VIRGINIA
Q Independent Lifestyles
4880 S. Amherst Hwy
Madison Heights, VA 24572
434-846-7510
1
Q M.I.T.S. of VA
2075 W. Main St.
Waynesboro, VA 22980
540-932-7620
1
Q Mobility Center of VA
7450 Midlothian Turnpike.
North Chesterfield, VA 23225
804-231-7774
1,2,3
Q Goldenwest Mobility
1815 E. Francis Ave.
Spokane, WA 99208
509-484-3842
1,2,3
Q Kersey Mobility
5805 West Thorpe Road
Spokane, WA 99224
253-863-4744
1
Q Kersey Mobility Systems
6015 160th Ave. E.
Sumner, WA 98390
253-863-4744
1,2,3
Q Specialty Mobility
6400 W. Okanogan Ave.
Kennewick, WA 99336
509-735-9820
1
____________________________
WISCONSIN
Q Mobility Plus, Inc. of Viriginia
323 South College Avenue
Salem, VA 24153
540-389-3400
1,3
Q A & J Mobility
4125 Terminal Dr
McFarland, WI 53558
608-579-1500
1,3
Q Ride-Away
6059 Virginia Beach Blvd.
Norfolk, VA 23502
888-RIDE-AWAY
1,3
Q A & J Mobility
333 Washington Street
Valders, WI 54245
920-775-9333
1,2,3
Q Ride-Away
232 E. Belt Blvd., #100
Richmond, VA 23224
888-RIDE-AWAY
1,3
____________________________
Q A & J Mobility
2650 Prospect Drive
Eau Claire, WI 54703
715-874-6630
1,3
VERMONT
Q Ride-Away
5C David Drive
Essex Junction, VT 05452
888-RIDE-AWAY
1,3
____________________________
WASHINGTON
Q Absolute Mobility Center
21704 - 87th Ave. SE
Woodinville, WA 98072
425-481-6546
1,2,3
Q Access Mobility Systems
dba JDR Corporation
7202 Evergreen Way
Everett, WA 98203
425-353-6563
1,3
14
Q A & J Vans dba A & J Mobility
3058 Helsan Drive
Richfield, WI 53076
800-517-1024
1,3
Q A & J Mobility
1330 Mid Valley Drive
De Pere, WI 54115
920-632-4882
1,3
Q Advantage Mobility
& Services, LLC
2833 Stanley St.
Stevens Point, WI 54481
715-341-2712
1
Q GT Mobility and Services
844 Ontario Road
Green Bay, WI 54311
920-491-8384
1,2,3
Q MobilityWorks
N8 W22195 Johnson Dr Ste. 130
Waukesha, WI 53186
888-473-5402
1,3
____________________________
WYOMING
Q Frontier Access & Mobility
Systems, Inc.
1207 E. Pershing Blvd.
Cheyenne, WY 82001
307-637-7663
1
CANADA
____________________________
ALBERTA
Q ECO Medical
18303 107 Avenue
Edmonton, AB T5S 1K4
780-483-6232
1
Q Shoppers - H & H Care
#1-2720 - 12th St. NE
Calgary, AB T2E 7N4
403-250-2200
1,2,3
Q Shoppers Home Healthcare
8303-Gold Care Med
4619 - 91 Ave. N.W.
Edmonton, AB T6B 2M7
780-468-4002
1,2,3
____________________________
BRITISH COLUMBIA
Q Advanced Mobility Products
101-8620 Glenlyon Parkway
Burnaby, BC V5J 0B6
604-293-0002
1
Q Can Am Mobility
158 Old Vernon Rd
Kelowna, BC V1X 4R2
250-491-0003
1,3
Q Medichair
Koolenay & Boundary
250 Slater Road
Cranbrook, BC V1C 5C8
250-489-6600
1
Q Medichair Northern BC
849 - 2nd Avenue
Prince George, BC V2L 3A6
250-562-8280
1
Q PG Surg-MED Ltd
1749 Lyon Street
Prince George, BC V2N 1T3
250-564-2240
1,3
Q PG Surg-Med Ltd.
4204 25th Ave.
Vernon, BC V1T 1P4
250-549-7288
1
Q Shoppers Home Health Care
1561 Hillside Avenue.
Victoria, BC V8T 2C1
250-370-2984
1
#101 - 8289 North Fraser Way
Burnaby, BC V3N 0B9
604-326-1117
1,3
____________________________
MANITOBA
Q Northland Home
Healthcare Products
865 Bradford St.
Winnipeg, MB R3H 0N6
204-786-6786
1
____________________________
NEW BRUNSWICK
Q Northend Mobility
301 Aquaduct St.
Welland, ON L3C 1C9
905-735-5552
1,2
2037 Long Lake Road
Sudbury, ON P3E 6J9
705-560-5190
1
1624 Howard St.
Windsor, ON N8X 3T7
519-252-2715
1
Q Harding Medical Supplies
24 Elmwood Drive
Moncton, NB E1A 3W6
506-855-5200
1
2028 Dundas Street East
London, ON N5V 1R2
519-455-4488
1
Q Shopper’s Home Healthcare
535 Edinburgh Dr.
Moncton, NB E1E 4E3
506-388-9679
1
____________________________
202 Sparks Ave.
Toronto, ON M2H 2S4
416-701-1351
1
NOVA SCOTIA
Q Harding Medical
3447 Kempt Rd
Halifax, NS B3K 5T7
902-484-2002
1
____________________________
ONTARIO
Q Access Able Healthcare, Inc.
dba Medichair Thunder Bay
977 Alloy Drive
Thunder Bay, ON P7B 5Z8
807-623-9110
1
Q Courtland Mobility
1355 Artisans Court, Unit B
Burlington, ON L7L 5Y2
800-354-8138
1,2,3
Q Creative Carriage Ltd
6 Ridgeview St.
St. George, ON N0E 1N0
519-740-4801
1,2
Q Goldline Mobility & Conversions
1759 Trafalgar St.
London, ON N5W 1X4
519-453-0480
1,2,3
Q Mobility in Motion
1710 Bishop Street N
Cambridge, ON N1T 1T2
519-623-9930
1
Q Sparrow Hawk Industries, Ltd.
675A Davenport Rd
Waterloo, ON N2V 2E2
519-884-4295
1,2,3
Q Centre de L’auto St-Lambert
145 Damase-Breton
St-Lambert-de-Lauzon, QC
G0S 2W0
866-641-0419
1,3
Q SMVR 2 Visions, Inc.
414, boul. St-Germain Ouest
Rimouski, QC G5L 3N4
418-723-9225
1,3
INTERNATIONAL
____________________________
UNITED KINGDOM
Adaptacar Mobility Specialists
Pathfield Business Park
South Malton, Devon EX363LH
01769-572785
Q TVR Technologies, Inc.
595 Lanaudiere
Repentigny, QC J6A 7N1
888-919-2555
1,2,3
Q Van Action
4870 Rue Courval
St-Laurent, QC H4T 1L1
800-668-8705
1,2,3
____________________________
SASKATCHEWAN
Q Medichair Regina
3033 Saskatchewan Drive
Regina, SK S4T 1H5
306-584-8456
1,3
Q Universal Motion
120 St. Regis Crescent South
Toronto, ON M3J 1Y8
416-398-4255
1,2,3
____________________________
QUEBEC
Centre Auto de Duberger, Inc.
2957 Blvd Pere Lelievre
Quebec, QC G1P 2X9
418-683-4876
Q Centre d’ Autonomie
399 Ave De La Friche
Dolbeau-Mistassini, QC G8L 2T3
418-276-8336
1,3
QAP SCORECARD
TOTALS FOR
MARCH - MAY 2014
TOTAL QAP MEMBERS
IN GOOD STANDING:
313
Applications:
Initial Accreditations:
Suspensions:
Reinstated:
5
1
3
2
Summer 2014
15
CEO’S REPORT
DAVE HUBBARD
(NMEDA CEO/EXECUTIVE DIRECTOR)
Dave took over the position of Chief Executive Officer for The National
Mobility Equipment Dealers Association (NMEDA) during the summer
of 2008. Dave’s thirty-year career includes working in Detroit in brand
marketing for automotive manufacturers as well as advertising agencies.
“
Concerns or questions may be directed to Dave at [email protected].
Getting Ready for
NMEDA’s 25th Year
A
s NMEDA begins its 25th
year one can’t help but
look back and marvel at
is the time of year when all of the
committees review their goals and objectives,
which will eventually become the foundation.”
ue” conference output . By “real
training, regardless of the type, is a
value” we are talking about what
necessary cost factor for everyone
how far we, as an industry, have
attendees take away from the
and if it can be combined with the
come and how fast things change
event back to their businesses that
other benefits of the conference it
on a year to year basis. This was
actually can help them increase
will be a win – win for everyone.
never truer than it is today and
sales and service output, improve
that remains NMEDA’s number one
their business and the bottom line.
challenge. Not only to keep up
The recent resignations of VA
Secretary Shinseki and Under Sec-
Among the elements being dis-
retary Dr. Petzel definitely made
cussed are things like sales train-
an impact on NMEDA’s efforts on
ing. Not just a workshop but po-
Capitol Hill. However, the impact of
tentially a one or two day program
the Congressional letters sent from
designed to provide in-depth and
the House Committee on Veterans
detailed knowledge and tech-
Affairs to Secretary Shinseki’s of-
niques complete with a method for
fice is still very much at issue. The
The Conference Committee is
following up and tracking perfor-
congressmen and woman did get
deep into the process of taking a
mance. Manufacturer technical
a reply from the Secretary’s Office
hard look at the way we present
training is also on the docket. At
that was less than adequate cit-
the National Conference in terms
the time of this writing, we are
ing that all of the rules of NHTSA
of the types of workshops offered,
talking to large and small manu-
and the FMVSS were followed in
speakers, how to provide a richer
facturers to see what might be fea-
the installation of mobility equip-
conference experience relative to
sible. Could a major van provider
ment. This, of course, is a highly
improving your businesses and
do a tech training in one and a
erroneous statement since FMVSS
developing maximum take home
half days? How can we work in the
doesn’t cover equipment per se’,
value. To find out more about the
manufacturers of smaller bolt-on
and the Government Relations
diverse needs of our membership,
type equipment? What combina-
Committee has drafted drafting
the committee has formed several
tion would provide the best train-
a letter from the Legislators back
sub-committees including large
ing value for our member dealers
to the VA Prosthetics Depart-
multi-point dealers, smaller single
and manufacturers? These are just
ment accurately stating the facts
and dual point dealer organiza-
some of the questions the Con-
and strongly requesting that they
tions and manufacturers in order
ference Committee is grappling
establish criteria for selecting mo-
to gain a solid perspective on what
with this year. The one thing the
bility equipment dealers to install
is required to improve the “real val-
committee knows for sure is that
equipment and provide a timeline.
with the changes but to enlist our
business leaders to help shape and
mold our industry environment in
order to provide a solid platform
for the growth and prosperity of all
our members.
16
...This
In the meantime, over at the VA
The vehicles were donated by
ing a disability. What makes this
Central Office, the letter flurry on
individuals or groups who became
person a “Local Hero” and how
Capitol Hill seems to have spurred
aware of the entrants story posted
have they made a positive impact
some positive action on the part of
on the contest website and just
on the people around them?
the Prosthetics Department to step
wanted to help. This is exactly
up its efforts to actually develop a
how an awareness campaign is
dealer selection criteria. According
supposed to work. For what it’s
winners are:
to our lobbyist, Webster, Chamber-
worth, all of the donated vehicles
lain and Bean, the VA Prosthetics
were purchased and delivered
•
Department has formed an internal
through NMEDA member mobility
•
Linda Stearns (Oak Lawn, IL)
group of field prosthetics person-
dealers. From past experience we
•
Kyle Watson (Val Therese, ON)
nel to produce a revised Automo-
know that even more of this type
•
Antonio Dowels (Riverview, FL)
tive Handbook by June or July of
of benevolent activity will occur
Thank you, thank you, thank you
this year. In addition, they have
in future months because of our
to all of our manufacturer spon-
been asking for a lot of informa-
efforts to heightened awareness
sors who so graciously make this
tion from NMEDA about QAP, the
around people with disabilities and
program possible through their
Guidelines and pricing (Average
the automotive mobility solutions
product donations. Thank you to
Price Survey). These are all good
that are available to them.
Toyota Motor Sales, USA, who this
signs and we are in a semi-holding
pattern to see what is produced.
We expect to have a good idea of
Listed below are the final Local
Heroes Contest communication
what is happening by mid-summer,
statistics compared to last year:
and NMEDA has been assured that
•
we would get a look at the document before it begins the regulatory
approval process. While all of this
seems sketchy at best, it is the best
position we have been in with regard to accomplishing our goals in
recent years. Of course, we continue to plan and prepare for action in
case the effort is stalled again this
summer. If it should, we will be back
on the Capitol Hill with stronger
more poignant letters for our Leg-
Total Local Hero Entries – 1,425
(vs 1,225 in 2013)
•
Website Visitors – 3,916,933
(vs. 4,370,903)
•
Unique Visitors – 1,789,136
(vs. 1,965,541)
•
Page Views – 20,313,422
(vs. 13,294,588)
•
Total Votes – 4,061,186
(vs. 2,363,011)
•
182 participating NMEDA
dealers (121 last year)
The 2015 Local Heroes Contest
year donated two Sienna minivans, to Chrysler for donation of
a Dodge Caravan and to Mobility
Ventures for their donation of an
MV-1. A big thank you to Braun
and VMI for their contributions of
a lowered floor conversion each,
and many thanks to all those manufacturers who volunteered products to help customize each prize
vehicle to the winners’ special
needs. We also owe a giant thank
you to the contest Judges who
waded through over 140 finalist stories to select four winners.
They are the unsung heroes in
this program. NMAM continues to
islative friends to send to Secretary
A hearty congratulation is due to
grow and get stronger every year.
Shinseki’s office. We are constantly
all of this year’s winners for par-
My hat is off to all who participat-
reminded that government affairs is
ticipating in the National Mobility
ed to make it a success in 2014!
a marathon not a sprint.
Awareness Month Local Heroes
N
Contest. Each had to collect a
surpassing most previous com-
professionals for their inspirational
ational Mobility Awareness Month (NMAM) has
concluded its third very
successful annual promotion
munication levels. In addition to
the four winners from this year’s
Local Heroes Contest, six other
people (that we know of) received
wheelchair accessible vehicles as
a direct result of having their story
posted on the contest website.
minimum number of votes to be
become one of the top 10% finalists. The finalists’ stories were then
reviewed by a panel of healthcare
value: That the entry story reflects
the spirit of National Mobility
Awareness Month highlighting
the positive and uplifting aspects
of how the entrant is making the
most out of their life despite hav-
A
fter a very intense year
of self-examination and
rebuilding of the program,
QAP is fast becoming the kind of
quality control program we can all
be proud to be associated with,
and that government agencies and
third party funders can depend
on for guidance in the selection
of automotive mobility suppliers.
However the heat is still on for the
next fiscal year.
Summer 2014
17
In addition to our continuing efforts
The E&T Committee is also devel-
Pete Lucas in the NMEDA office
to improve the quality of QAP, the
oping new online training programs
and get on the schedule. It’s an
audit process and the auditor’s
and enlarging its Professional Busi-
outstanding way to influence the
education and certification, NM-
ness Series program. New webinars
influencers in your area.
EDA is taking on the challenge of
are on the list as well to provide
developing an electronic (paperless)
service business development and
records system. The technology has
sales training programs.
been there for some time to auto-fill
forms and electronically distribute
them to their proper file repository,
and our members have been asking
for it. A sub-committee has been
formed to develop an RFP and a list
of qualified developers. In addition,
a development budget has been
identified for Fiscal Year (FY) 2015
(beginning July 1, 2014). Once the
system is developed and distributed
to the membership it should significantly simplify the cumbersome
paper work associated with QAP
and our industry in general. We will
be reporting more on this important
project as things develop.
A big thank you goes out to Advanced Wheels of Technology, Inc.
for hosting a Manufacturer Service
School and CAMS-HP course this
past April in their new facility in
East Granby, CT. It’s not an easy
task put both of these programs
on back-to-back, but by all reports
it was a huge success.
Coming off a very active year,
the Education and Training Committee is launching into another
for FY-2015. Right now the plan
is to offer three manufacturer
Service Schools (MSS) in several
regions, including West, Mid-west
and Eastern parts of the country.
These schools have been filling
up each time and as long as the
membership supports the program, NMEDA will continue to
offer them several times a year. It
is a very cost efficient way for new
technicians to obtain a number of
manufacturer training certificates
at one time in one place.
18
Once again, NMEDA’s plate is full
heading into FY-2015 and we are
looking forward to another pro-
There are five CAMS-HP (Compre-
ductive year. However, it is not so
hensive Automotive Mobility Solu-
full that we cannot accommodate
tions for Healthcare Professionals)
additional input from our member-
courses planned for this year and
ship. If you have an issue that you
to-date we still have three avail-
think NMEDA needs to address,
able for sponsorships. This is an
please let us know by emailing
excellent way to get your business
[email protected]. We are here for
in front of the Occupational Thera-
you and it works best when we
pist, Physical Therapist, Voc Rehab
hear from you.
personnel and even VA administrators in your market for a day of
mobility education. If you are interested in hosting a CAMS-HP event
at or near your business, contact
Good Selling!!!
---
Summer 2014
19
ASSOCIATION MATTERS
Education Opportunities
for Health Professionals
By Pete Lucas
W
e are pleased to offer several continuing education
courses for healthcare pro-
fessionals, rehabilitation professionals,
case managers, and others interested
in helping consumers obtain appropriate personal mobility solutions. These
have been approved by ADED, AOTA,
AKTA, RESNA, CCMS and several state
PT associations for continuing education credit.
Benefits of these programs include:
Comprehensive Automotive Mobil-
equipment provider, and others to un-
ity Solutions for Healthcare Profes-
derstanding and advocating for individ-
automotive mobility solutions
sionals – 7 hour course
uals seeking automotive vehicle modi-
for your clients.
This continuing education course
fication solutions, while also teaching
•
CEU’s at NO COST to you!
contains a range of topics pertain-
•
Networking opportunities with
ing to personal automotive mobility
other healthcare and mobility
solutions. It will assist the allied health
appropriate automotive options.
professionals.
care practitioner in understanding and
Credit: 1.0 CEU
FREE LUNCH (or breakfast or
advocating for individuals seeking
snack at some locations)
automotive vehicle modification solu-
NMEDA QAP 1-2-3 Online Training
•
•
Useful info and live demos of
Comprehensive Automotive Mobility
Solutions for Healthcare Professionals
– 1.5 hour Lunch & Learn
This 1.5 hour Lunch & Learn course is a
brief introduction to topics pertaining to
tions, while also teaching practitioners
about the unique process involved in
evaluating, selecting and purchasing
appropriate automotive options.
Credit: 7.0 CEU’s
Fee: FREE
practitioners about the unique process
involved in evaluating and purchasing
Fee: FREE
The participant will gain an introduction
to best practice safety guidelines and
operational procedures for the automotive mobility equipment industry as
regulated by the NMEDA Quality Assurance Program. This three part course
personal automotive mobility solutions.
Conducting Wheelchair Transporta-
will be useful for Driver Rehabilitation
It will assist the allied health care prac-
tion Assessments (CWTA)
Specialists who collaborate and work
titioner in understanding and advocat-
This 1.5 hour Lunch & Learn course is
closely with NMEDA QAP Dealers.
a brief introduction to topics pertain-
Credit: 3.0 CEU’s
ing to personal automotive mobility
NMEDA Members: FREE
solutions. These include an overview
ADED Members:
$20.00
of mobility devices, occupied and un-
Non-Members:
$30.00
ing for individuals seeking automotive
vehicle modification solutions, while
also teaching practitioners about the
unique process involved in evaluating
and purchasing appropriate automotive
options.
Credit: 1.0 CEU
occupied wheelchair transportation
lines. It will assist the allied health
To obtain more information
or to register for these courses:
care practitioner, durable medical
1-866-948-8341
and relevant standards and guideFee: FREE
Follow us!
nmeda.com/professional-training/
Facebook: Look for “National Mobility Equipment Dealers Association (NMEDA)”
Twitter: @NMEDAcom (http://twitter.com/#!/NMEDAcom)
20
NMEDA Third Quarter
Finance Report
S
hown to the left are the 3rd Quarter
Balance Sheet and the Quarterly
Income and Expense Report for the
2014 Fiscal Year beginning July 1, 2013. The
quarterly finances have been reviewed by
both the Finance Committee and the Board.
Income and expenses are in line with expectations at this time of the year. Marketing is
higher as an expense item due to the production aspects of the National Mobility Awareness Month Promotion, but are expected to
balance out at the end of fourth quarter.
If you have any questions regarding these
figures please contact Dave Hubbard in the
NMEDA office at 800-833-0427 or send an
email to [email protected].
Kevin Durban
NMEDA Treasurer
George W. Hicks, P.E.
Traffic Accident Reconstructionist
Modified Rehab Vehicle Inspector
4345 Teal Road
Petersburg, MI 49270-9304
www.ingeniumservices.com
734.279.9345 tel
734.279.1788 fax
[email protected]
Summer 2014
21
LEAN CORNER (W/ CHUCK HARDY)
Principle Two
- “Mapping the
Value Stream”
There are five guiding principles
in a Lean enterprise, they are:
1.
Defining Customer Value
2. Mapping the Value Stream
3. Creating Flow
4. Establishing Pull
5. Pursuit of Perfection
I
n the last Circuit Breaker we talked
about the first principle ‘Defining
Customer Value’ and in this article
we are going to talk about the second
principle ‘Mapping the Value Stream’.
10.The hand control is road tested.
from the customer’s eyes or perspec-
So just what is mapping the value
11. The customer comes in for the
tive, they may not all be so important.
stream and what does it mean to me, a
mobility dealer? To help illustrate how
a dealer goes about mapping the value
stream we are going to use the example from the last article for a mobility
dealer installing a set of hand controls.
In that example, and understanding
that the process may be different for
each dealer, we identified the process
flow for installing a set of hand controls
as the following:
1. Sales writes the order and
completes the order sheet.
2. Procurement orders the
hand control.
3. The hand control is received
at the dealer location.
4. The material goes through
incoming inspection.
5. The packing list is signed and
sent back to accounting.
6. The hand control is delivered
to the installing technician.
7. A work order is generated.
8. The technician installs the
hand control.
9. The final inspection paperwork
is completed.
22
final fitting and training.
12.The technician installs the QAP
Label and completes the work
order.
13.The label log is updated.
14.The order is closed and sent
“
to billing.
Meaning, the customer understands
there are ‘things’ the dealer needs to
‘do’ to provide them with what they
want. But ‘how’ the dealer goes about
these things, the customer doesn’t
really care so much about, so long as
they receive their vehicle with property
fitted and functional hand controls.
The customer understands there are ‘things’ the
dealer needs to ‘do’ to provide them with what they
want. But ‘how’ the dealer goes about these things
the customer doesn’t really care so much about...”
In this process flow there are four-
Let me use another example to help
teen (14) steps, each of which play
explain this point as I can hear some
a part in delivering a vehicle to the
of you out there yelling ‘what do you
customer with fitted and tested
mean it’s not important?’ ‘What do
hand controls. But if you recall from
you mean the customer doesn’t re-
the last article on defining customer
ally care?”. Let’s take the example of
value, not all process steps may be
ordering a coffee with vanilla cream
as important to the customer. After
and sugar. In this example, what the
all, what did the customer order?
customer is willing to pay for is a cof-
They ordered a set of hand con-
fee with vanilla cream and sugar, and
trols to be installed in their vehicle.
one that tastes good! Right? Does the
Seems pretty simple right? But look
customer care that the attendants had
at all those fourteen (14) steps, while
to punch a clock when they arrived to
each one is important to the dealer,
work? Or that they are wearing their
name badge in just the right place? Or
the customer is not willing to pay
to do to obtain and receive the
that the owner had to order the right
for, but they are required by some
product is not something the
vanilla cream? And that earlier in the
local, federal, state, or other man-
customer is willing to pay for,
week, the supplier was out of stock and
date. Examples can be a weight
they are willing to pay for a ve-
the owner had to pay extra to have the
analysis required by the QAP
hicle with a working hand control.
right product expedited so that your
Rules, or the recording of a label
They don’t care how the dealer
number in the label log.
makes it happen, they just want it.
coffee would taste just right? No.. Why?
Because all of these ‘things’ you as the
customer expect the coffee shop to do.
In fact you most likely love their coffee,
and as long as you can go there, pay
them and get that coffee just like you
want it, you don’t care what they had to
‘do’ to make it happen. You paid for a
coffee with vanilla cream and sugar.
So when we talk about customer value,
we are not saying or denying there are
“N
...Imagine in your mind what you
think the customer value will be.”
ow that we know how to
4. The material goes through
assign the customer value
incoming inspection.
to each process step, let’s
Non-Value Added but Required
do it for all of the fourteen (14)
steps of installing a hand control.
While you read through this, read
– This operation is not important
to the customer, but is a requirement of the QAP. Therefore it is
‘things’ that must happen to deliver
the process step first and then imag-
your product the way you want it.
ine in your mind what you think the
What we are saying is that from the
customer value will be. See if you
customer’s perspective, what they are
come to the same conclusion, and if
willing to pay for is the cup of coffee
not, read the explanation to under-
Non-Value Added – You may be
with vanilla cream and sugar. And in
stand better why it was assigned
starting to get the idea by now
the case of the mobility dealer exam-
that way.
that from a customer perspec-
ple, the customer is willing to pay for a
working set of hand controls installed
in their vehicle. Everything else ‘behind
1. Sales writes the order and
completes the order sheet
the scenes’ they are not paying for,
Non-Value Added – The
it’s not a part of the product they are
customer doesn’t care (isn’t
receiving. Are you with me so far?
willing to pay for, is not part
OK, so now that we understand what
we mean when we say “Value”, we can
look at the process to install the hand
control. The whole process from point
of order to point of delivery. We are
now going to assign each process step
under one of these three categories:
Value Added – meaning the cus-
of the product they are taking
delivery on) or need to know
what you have to do internally
not value added, but is required.
5. The packing list is signed and
sent back to accounting.
tive they are willing to pay for
an installed hand control, not all
of the other program or dealer
internal processing requirements.
That is why we call this activity
non-value added.
6. The hand control is delivered
to the installing technician.
paperwork wise, they want a
Non-Value Added – Movement
vehicle with a working hand
or delivery of an item is not
control installed.
something the customer is
2. Procurement orders the
hand control.
willing to pay for, they will pay
for the installation and the hand
control and that is about it.
tomer is willing to pay for it. It is the
Non-Value Added – Again,
physical part of what they are taking
the customer could care less
delivery of, what they paid for.
about how you order the
hand control; they just want it
– The work order is part of the
installed and working.
required Customer Documenta-
Non-Value Added (NVA) – meaning it is not a part of the customer’s
product and not something the cus-
3. The hand control is received
tomer is willing to (or has paid) for.
at the dealer location.
Non-Value Added – Same as
(NVA-R) – this is a special category
that is used for process steps that
step two, the internal processing and what the dealer needs
7. A work order is generated.
tion from the Guidelines section
2. Therefore this is still nonvalue added from a customer
perspective, but is required by
the QAP.
Summer 2014
23
accomplish by mapping it out? The an-
hand control.
QAP Label and completes
swer is that what we are trying to ac-
Value Added – Finally!! Did any-
the work order.
complish is what all Lean systems work
one know it would take this far
to do, that is, to eliminate waste in
down in the process steps to final-
– the QAP label is a program
ly get to something the customer
requirement, but is not some-
is willing to pay for? The customer
thing the customer is willing
is willing to pay for the installation
to pay for.
of the hand control, which is why
they came to your shop.
9. The final inspection paperwork
is completed.
customer is willing to pay for,
control to be installed and
installation work is done correct-
working. However the label
ly, the first time, and therefore
and label log is a program
inspecting the work performed is
requirement.
no value to the customer but is
required by QAP.
10. The hand control is road tested.
improvement become obvious.
– again, not something the
– The customer expects the
to it, is called “Mapping the Value
Stream”. I know we didn’t talk about
14. The order is closed and sent
looking at the process of installing
Non-Value Added - this is an
hand controls, and as that process oc-
prise to many of you reading
is receiving, therefore is non-
this as you know without testing
value added to the customer.
technically, if the product is manufactured and installed correctly
cycle times until now, but as we are
to billing.
thing the customer ordered or
we call ‘appraisal’ activities and
for installing a set of hand controls,
such as Visio) and adding cycle times
– this one may come as a sur-
all inspections and tests are what
in our case the fourteen (14) steps
using post it notes, or using software
internal process, but not some-
works or not. This is true, however
The act of taking the process steps,
and visually mapping it out (on paper
the product, you don’t know if it
Lean creates a visual workplace and a
process from which opportunities for
they are paying for the hand
customer value and company profits.
process map is a visual diagram of the
13. The label log is updated.
the process, and by doing so increase
Great! All of the process steps have
been agreed by the team and have
their customer value assigned,
curs over time, it is important to know
how much time is spent performing
each of the fourteen (14) steps in the
process. Once we create the map and
include the cycle times, and then categorize each step as value added or
not, we can begin to focus our efforts
on maximizing the customer value by
ready to move on to mapping the
value stream. What are we trying to
eliminating or decreasing the nonvalue added activities.
and in accordance with the manufacturer’s instructions, the product will work perfectly. So testing,
just like inspections are non-value
added to the customer. Testing
is, however required by QAP and
the Guidelines and therefore is
categorized as ‘Required’.
11. The customer comes in for the
final fitting and training.
Value Added – the customer
is paying for the hand control
and wants to know it will work
for them and to know how to
operate it, therefore this is
something the customer
is willing to pay for.
24
Figure 1.
Phew… that was a mouthful. I know for some folks
reading this that have not been exposed to mapping
a value stream, or as it is also called “Value Stream
Mapping” (VSM) and that it can sound and look
complex or intimidating. But it is not as complex
as it might seem. In figure 1 we show how we will
complete each process step ‘block’ and the underlying ‘cycle time line’ which is comprised of both
‘process’ and ‘wait’ times. It should go without
saying that ‘wait time’ is considered Non-Value
Added time as waiting is one of the eight forms
of waste (remember TIM WOODS?).
N
ow let’s look at the entire process. Notice
that we call this the “Current State” map.
This is because this is what the process looks
like before we make any improvements. It is important to document your current state before any
improvement, so that you can quantify the results
after improvement (or Kaizen). Take a look at the
example map of the value stream (figure 2) for
Acme Mobility, does it make sense to you?
All of the fourteen (14) steps are in sequential order
from left to right and the cycle time line is shown
as the (square-wave) line below the process steps.
On top of the process steps you can see on the left
where the process starts with ordering parts from
suppliers, and to the far right the ultimate delivery to
the customer. You can also see in the upper center
the interaction by Sales, Management, and Customer
Service. Which we know can vary from mobility
dealer to mobility dealer. You can also see that it says
“Current State Map”. This is because we are mapping
the as-is or current state of how hand controls are
ordered and installed.
I know that not all of you reading this have access
to such nice software tools as Visio or other process
mapping tools, remember I told you that this can also
be done with ‘post-it’ pads. In figure 3 (next page)
you can see an example of this. The point being that
anyone can do this, the reason for the post-it pads
as opposed to a chalk or white board is because the
process steps may change or move around as your
team is defining the process and it’s easier to move
post-its than it is to erase and start over each time.
Figure 2.
In figure 3 the blue pads are the process steps, and
the green ones in-between are the wait times. Use
your imagination, the tools used are not as important
as being able to map the process.
Summer 2014
25
same 5% to 95%. And while we are
Figure 3.
not tackling what we are going to do
to improve the process in this article,
in figure 4 (below) we show some
typical results of applying Lean.
I would also like to point out another significant difference in Lean
thinking as opposed to traditional
thinking. In traditional thinking
the operator works to improve the
installation process. In other words
the worker tries to find a better way,
a faster way of installing that hand
control. Sometimes spending count-
I will tell you another benefit in per-
less hours and days to improve that
•
forming this exercise. Its amazing to
me, I have seen it time and time again.
When you gather all the process owners (the team of people involved in the
process) to map it out, you would be
amazed at what you find. I have seen
teams uncover things like “I did not
know you did that?” and “why are we
doing that?”. People have a tendency
to come to work, do their job, and
•
There is 6 hours of true value
little 5% of the process. Whereas in
added activity.
a Lean culture, we are looking at the
There is 131.6 hours of non-value
broad spectrum of the entire pro-
added activity and this includes
waiting times.
This means that in our current process there is only 4.6% value added
activity versus 95.4% non-value
added activity. Don’t be shocked by
this. I have done a lot of value stream
move to the next job. When everyone
maps and this is not unexpected. In
on the team gets a chance to see (visu-
“
ally) and hear from the other workers
how, and what they do in the process,
funny or unexpected outcomes can
occur. Not to mention it’s a great team
building exercise. I am confident if you
perform mapping the value stream at
your dealership, you will have similar
results, and probably have a ‘gotcha’
moment. It can be magic.
fact, the industry norm for a process
before Lean has been applied is the
cess and not that we can’t improve
on that 5% installation and road test
time, but it is clear the real opportunity for process improvement is not
in the installation, but in the other
95% ‘behind the scenes’ less visible
non-value added processing. That
is why Lean focuses on eliminating
waste or muda (see figure 5) and is
much more effective to the business
than traditional methods.
...Lean focuses on eliminating waste or
muda and is much more effective to the business
than traditional methods.”
What did we find out by
mapping the value stream
of installing a hand control?
We already knew there were fourteen
(14) steps, but now we know that the
current process can be quantified by
customer value. And in our process
we calculated the following:
•
The entire process currently
takes 5.7 days or 137.6 hours to
complete.
26
Figure 4.
Figure 5.
Chuck Hardy is the NMEDA Quality
T
Control Director and a certified
his completes this quarter’s article on “Mapping
Lean Six Sigma Black Belt (LSSBB)
the Value Stream”. In this article we covered the
and Lean Practitioner. Chuck can be
second principle of Lean. We learned:
•
reached at the NMEDA main office in
How to assign the customer value to each part
Tampa at 800.833.0427 or by email
of the process including value added, non-value
at [email protected].
added, non-value added but required, and waiting
which is categorized as non-value added.
•
How to take process steps in the current ‘asis’ state and visually map them out using your
choice of tools or software.
•
The benefits of bringing your team together to
collaborate on the development of the value
stream map.
In the next article we will continue with the third principle of Lean “Creating Flow”. To give you a glimpse,
creating flow is the process of reviewing the current
state value stream map, identifying improvement
opportunities also known as kaizen events, and ultimately creating a future state map and executing
the improvement projects. Sounds exciting, I know!
Y!
A
OD
T
R
See you next quarter.
---
A
E
M
ALE
E
D
O
BEC
For information and to become a dealer, contact Josh at
[email protected] (800) 732-5625
Clock Conversions
clockconversions.com
Summer 2014
27
28
where will you venture?
The MV-1 is the only mobility solution built
from the ground up. Designed with bestin-class accessibility, durability, and proven
safety, the MV-1 provides independence
wherever your travels may take you.
• Spacious front-row wheelchair access
• Meets or exceeds all ADA guidelines
• Integrated side-entry ramp stores under
the floor
• Independent driving solutions readily
available
• Fully FMVSS certified from the Original
Equipment Manufacturer (OEM) with a
bumper-to-bumper warranty
• Produced by Mobility Ventures, a new
wholly-owned subsidiary of AM General
www.MV-1.us
1-877-MV1-FORU
[email protected]
All features subject to change.
Summer 2014
29
CHANGE IS...
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and be compatible with WC19 wheelchairs.
The QLK-150 is also the only
system to undergo a full 360 degrees
of crash testing: forward,
rearward, sideways and
even inclined – giving you
the most comprehensively
tested system on the market.
MAKE THE SWITCH...TO SAFER.
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NOT JUST SAFER...See ALL of the amazing features and benefits at:
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NMEDA NEWS BRIEF
Allied Specialty
Vehicles Names
Matt Ford President
of ElDorado Mobility
A
llied Specialty Vehicles
(ASV), a leading manufacturer of motor vehicles for
commercial, fire & emergency and
recreation markets, today announced
that Matt Ford has been named
president of ElDorado Mobility.
Ford will lead the company from ASV’s
ElDorado National-Kansas manufacturing facility in Salina where Toyota,
Chrysler and Dodge minivans are con-
“
I’m looking forward to leveraging our quality
products with our strong dealer relationships to
increase efficiency and improve the customer
experience to grow our business.”
Ford added, “ElDorado Mobility is a
and is currently completing his Mas-
tremendous opportunity for me. The
ter of Business Administration from
company has a well-earned reputation
Bethel College.
for delivering the most durable and
reliable van conversions in the industry. I’m looking forward to leveraging
our quality products with our strong
dealer relationships to increase efficiency and improve the customer
entry, and Mission, rear entry, minivan
conversions feature the industry’s
only stainless steel floor, an optional
power ramp and flexible seating for
family members. All minivan conver-
verted for wheelchair accessibility.
experience to grow our business.”
“We are delighted to have a person of
Tyler said Ford’s arrival also al-
or exceed applicable FMVSS/CMVSS
lows Jeff Montgomery, president of
testing requirements.
Matt’s caliber onboard to lead ASV’s
expanding mobility business,” said
Kent Tyler, president and CEO of ASV’s
Bus Division. “His management experience and proven sales success with
mobility products for persons with disabilities is well aligned with our strategies to expand our dealer network and
grow our customer base in personal
use, paratransit and taxi markets.”
ElDorado National-Kansas, to focus
solely on the two cutaway shuttle
bus lines manufactured at the Salina
facility. “We certainly appreciate the
effort Jeff has made inoverseeing our
mobility business. Moving forward,
however, this change will allow him to
focus 100% of his efforts on our ElDorado National-Kansas and Krystal bus
products,” Tyler said. “Having Matt
join Jeff in Salina demonstrates ASV’s
commitment to strengthening these
brands in their respective markets.”
Ford arrives from The Braun Corporation, a manufacturer of conversion van and wheelchair lift mobility
products, where he spent more than
10 years in sales management positions, most recently as national director of sales. In this role, he expanded
the company’s dealer network into 19
new markets over a two-year period, a move that resulted in market
share increases. Prior to this, he held
business ownership positions at Ford
Wireless Group and Clearcall, Inc.
Matt Ford, newly instated President
of ElDorado National.
32
ElDorado Mobility’s Amerivan, side
Ford earned his Bachelor of Arts in
business administration/economics
sions are Altoona tested and meet
For more information about ElDorado
Mobility conversion products, visit
www.amerivans.com or call toll free
1-866-392-6300.
---
NMEDA Reveals the
Deserving Winners
of the 3rd Annual
Local Heroes Contest
National Mobility Month Results
in Record Donation of Wheelchair
Accessible Vehicles
O
“The Local Heroes Contest is such
a rewarding part of what we do at
NMEDA. Each year the awareness for
mobility challenges and solutions
continues to grow. We thank our
members, contest sponsors and the
hundreds of communities and thousands of individuals who rallied this
year to make National Mobility Awareness Month special once again. I also
n June 10, 2014, NMEDA
want to personally thank the millions
announced the four win-
who took the time to read and learn
ners of the 2014 National
about all of the Local Heroes in our
Mobility Awareness Month Local
contest and then cast their votes,”
Heroes Contest. With 1,425 Local
said Dave Hubbard, NMEDA CEO.
Hero entries and more than four
million votes cast, the campaign
set records, making it the most
successful National Mobility Awareness Month (NMAM) event to-date.
Sponsors, Toyota, Chrysler, Mobility
Ventures LLC, BraunAbility and VMI
will be providing four wheelchair
accessible vehicles and conversions.
This year, an additional 14 individuals
“
Sam Cook (NMEDA President)
and spokesperson Mike Savicki
introduce the NMAM Local Heroes
segment on Daytime, June 10, 2014.
---
The Local Heroes Contest is such
a rewarding part of what we do at NMEDA.”
-- Dave Hubbard, NMEDA CEO
in communities across North America
are also receiving wheelchair accessible vehicles thanks to generous
individuals and local organizations
who have either donated a vehicle or
purchased a new vehicle to contestants who entered their stories in
the online contest.
The four NMAM Local Heroes are:
•
Antonio Dowels (Riverview, FL)
•
•
Linda Stearns (Oak Lawn, IL)
•
Kyle Watson (Val Therese,
ON, Canada)
Throughout the competition, over a
thousand individuals, caregivers,
friends and family submitted written or video stories about overcom-
Holding the keys to their future. The ocal Heroes from left to right:
Kyle Watson (Val Therese, ON, Canada), Antonio Dowels (Riverview, FL),
Linda Stearns (Oak Lawn, IL) and Courtney Boyll (Moulton, AL)
ing mobility obstacles and pursuing
goals and ambitions. “Local Hero”
entries were submitted online at
MobilityAwarenessMonth.com.
MOBILITY
See it online!
Facebook: “National Mobility Equipment Dealers Association”
Web: mobilityawarenessmonth.com/local-heroes/2014-winners/
National Mobility Equipment Dealers Association
Summer 2014
33
NATIONAL MOBILITY
AWARENESS MONTH
National Mobility Awareness Month Changes Lives Once Again
For the third year, National Mobility Awareness Month has made a large and lasting impact
across the nation, promoting mobility solutions and the ideal of Life Moving Forward. From
individuals to families and entire communities, millions have rallied to back the cause by
expressing their commitment across online channels, through broadcast and in print. Mobility
Awareness Month might be over, but the effect it has had on the lives of those with disabilities
continues to grow and the community support keeps pouring in.
Let the Numbers Speak for Themselves
Your dedicated efforts to raise awareness of the mobility solutions available in your community
were successful across the board.
Over
1,425
Local Hero Entries
3.9 million
Website Visitors
20 million
Page Views
Over
4 million
Votes Cast
We enjoyed coverage on Ellen’s website and on Good Morning America’s social media profiles. To
date, we know of 12 Wheelchair Accessible Vehicles that have been donated to Local Heroes in
the promotion; more than half of them were brand new.
34
MobilityAwarenessMonth.com
Congratulations to Our Winners
LINDA STEARNS
from Oak Lawn, IL
ANTONIO DOWELS
from Riverview, FL
COURTNEY BOYLL
from Moulton, AL
KYLE & PAULA WATSON
from Val Therese, Ontario
Winners were announced on June 10 on Daytime TV, broadcasting across 140 U.S. markets in 80
million homes. Dave Hubbard and Sam Cook from NMEDA, Joe Garnett from BraunAbility, Bill
Burris from Toyota Mobility, Ryan Zemmer and John Walsh from Mobility Ventures, and NMAM’s
National Spokesperson, Mike Savicki joined in the celebration.
And It’s All Thanks to You
The great success of National Mobility Awareness Month 2014 would not have been possible
were it not for your continued and unfaltering support. NMEDA would like to take this
opportunity to extend a big THANK YOU to all those who took part in this year’s campaign,
whether it was helping someone enter the Local Hero Contest, spreading the word, through
media efforts, or keeping life moving forward with the donation of an accessible vehicle or
conversion. NMEDA membership participation increased 50% from last year.
View the Daytime TV Announcement at www.youtube.com/user/MobilityAwareness/videos
Summer 2014
35
GUIDELINES GROUP TALK
Introduction
The NMEDA Guidelines are a “living document” and are updated regularly to reflect changes in the industry. To
make this living document come alive for your Service Department Team we suggest you take a single Guideline or
a section of the Guidelines and use the Discussion Question Guide below as a part of your weekly team meetings.
This cooperative-style learning exercise is in practice by some of our Dealer members. We suggest you adopt it
too and realize the benefit of a more engaged and better informed workforce.
For Use in Discussion Outlined on the Following Pages:
NATIONAL MOBILITY EQUIPMENT DEALERS ASSOCIATION - GUIDELINES
22 STEERING WHEEL DEVICES
NMEDA Classification: Low Tech
Revised: January 19, 2012
Purpose
To outline the intended use and required function of Steering Wheel Devices.
Scope
The NMEDA Guidelines are intended for use by the mobility equipment industry. NMEDA Guidelines do not
supersede Federal, State or Provincial laws and guidelines or mobility equipment manufacturers’ installation
procedures; the more stringent will prevail.
Definition: (See Appendix C)
Requirements
22.1 The type of counterbalances and steering device shall be determined by the Driver Rehabilitation
Specialist. The location of the steering device will be determined by the Driver Rehabilitation Specialist, client and mobility equipment dealer.
22.2 The steering device or attachments and any installed counterbalances shall not interfere with client’s
ability to view any instrument panel gauge such as speedometer, fuel, etc., unless noted by the Driver
Rehabilitation Specialist and dealer.
22.3 The steering device, when installed, shall not interfere with the operation of the air bag system. If
interference with operation of the airbag cannot be avoided the airbag should be deactivated while the
steering device is in use.
22.4 Modifications to steering devices shall be authorized by the Driver Rehabilitation Specialist.
22.5 Steering devices shall be quick-release and easily removable by a non-disabled person.
*NOTE: For purposes of NMEDA High Tech / Low Tech classifications, a low tech steering device is one that is
a mechanical device only with no integrated control of a secondary vehicle control function. High Tech steering devices are any steering devices that meet the requirements of a high tech device as defined in Section 7.1.
36
A Complete Discussion Guide for your Service Departent Team Meetings!
Definition / Meaning of Guideline
(Plain English) Interpretation?
Try This Plan:
For purposes of NMEDA high tech / low tech classifications, a low tech steering de-
STEP-BY-STEP
GUIDE FOR SERVICE
DEPARTMENT
TEAM MEETINGS
---------------------------
vice is one that is a mechanical device only with no integrated control of a second-
1.
This guideline is intended to outline the proper use and required function of steering wheel devices.
ary vehicle control function. High tech steering devices are any steering devices
that meet the requirements of a high tech device (refer to guidelines).
Read the Guideline(s)
out loud to your Service
All steering wheel devices shall be installed safely according to NMEDA guidelines
Department during your
or federal, state, provincial law, or manufacturer’s instructions, the more stringent
team meeting.
will prevail. The installer must ensure that the vehicle is equipped with the proper
2.
power options and there is specific documentation from a CDRS. Steering wheel
devices should be installed in such a manner where they will not come loose, come
out of adjustment, or interfere with any vehicle operating system physically or visually including any instrument panel gauge such as speedometer, fuel, etc., unless
noted by the Driver Rehabilitation Specialist and dealer. The steering device, when
installed, shall not interfere with the operation of the air bag system. If interference with operation of the airbag cannot be avoided the airbag should be deactivated while the steering device is in use.
The type of counterbalances and steering device shall be determined by the Driver
Rehabilitation Specialist. The location of the steering device will be determined by
the Driver Rehabilitation Specialist, client and mobility equipment dealer. Only the
type prescribed by a CDRS should be used, no changes or modifications are allowed unless an amendment in writing is obtained. Steering devices shall be quickrelease and easily removable by a non-disabled person.
The client should be given instructions and any information provided by the manufacturer pertaining to the steering wheel device that was installed.
Ask the Discussion
Questions one by one
and let your team
discuss openly.
3.
Keep your entire team
engaged and thinking by
asking open questions
that can’t be answered
with just “yes or no.”
4.
Try to act on or
implement any good
ideas your team
produces and reward
them, if appropriate.
Benefits of Following Guideline (Economic Savings) - Give Example:
•
Dealership adds to their bottom line-profit and billable hours
•
A great / trouble free installation can lead to referrals for more work through
your client’s networking groups
Consequences of not following Guideline (Economic) - Give Example:
•
Litigation-large legal expenses for dealership / owner, dealership longevity, risk
of not following guideline is not worth the reward of a few hundred dollars profit
•
Dealership is not using best practices, following guidelines, may impact future
business
Benefits of following Guideline (Safety) - Give Example:
•
Drivers are able to steer vehicle without removing their hand from gas and
brake controls
•
Safety of driver and their passengers, and all others on the road
(Continued on next page)
Summer 2014
37
MOVING
FORWARD
WITH DRIVE MASTER
(Continued from previous page)
Consequences of not following Guideline
(Safety) - Give Example:
•
Potential collision, personal injury, or even death.
This can include, but is not limited to driver,
passengers, other vehicles, pedestrians
•
Drivers may not be able to steer / react in a timely
manner, could lose control of the vehicle
Discussion Questions
(Weekly Training, Service Department)
•
Why is it important that a steering wheel device
be removable by a non-disabled driver?
•
Does the installation of a steering wheel device
require a Make Inoperative Exemption/Form?
Drive-Master and IDS are changing the future of modified steering in electric
steering systems. Our product development teams have spent many hours
investigating various systems and methods to develop and produce a reliable
modification with a backup system. After the design and testing of several
prototype models, we developed the exclusive method to modify the electric
steering so that infinite efforts can be achieved. After this development we
discovered that other driving products could be produced.
• Easily connects to the CAN/LIN connector in all vehicles
• Activates ALL OEM vehicle secondaries found in the OEM computer
• Secondaries not in the CAN/LIN will have a wire in module
• Adjustable mounts for client comfort and range of motion
• Touch sensitive screen easily activates on touch with cuff, glove, or
pointer. Not heat sensitive
All of the equipment has been fully tested, documented and passed all the
required and SAE Recommended Testing Procedures. We are proud to
introduce and display the full line along with evaluator training tools for the
Toyota Sienna Van and other vehicles.
Experts Now! Partial Features Include...
Hand Controls • Reduced Effort Steering • Reduced Effort Braking
Foot Steering • Left Foot Gas Pedals • Wheelchair Lifts
Steering Devices • Backup Brakes & Steering • Horizontal Steering
Complete Van Conversions • Block Pedal Extensions
And Much More!
For additional information contact Drive-Master
Providing Mobility for the
Physically Challenged Since 1952
37 Daniel Road West, Fairfield, NJ 07004-2521
Phone: (973) 808-9709 • Fax: (973) 808-9713
E-mail: [email protected]
Web: DriveMasterMobility.com
INNOVATION
38
•
What is the advantage of a steering wheel counterbalance to a driver using a steering wheel
device?
If you have a specific Guidelines
request to be featured in the next
Guidelines Group Talk, let us know!
Your comments and suggestions
are also welcome. Send all inquiries
and requests to [email protected].
QAP DISCOUNT PROGRAM
NMEDA Thanks and recognizes these manufacturers for their participation in this voluntary
discount program that enhances the benefits of the Quality Assurance Program (QAP).
Harmar
Pride Mobility Products Corp.
Adaptive Driving Alliance
2075 47th St.
182 Susquehanna Avenue
(Requires Membership)
Sarasota, FL 34234
Exeter, PA 18643
4218 W. Electra Lane
800-833-0478
570-655-5574 phone
Glendale, AZ 85310
www.harmar.com
www.pridemobility.com
623-434-0722 phone
www.adamobility.com
Q’Straint
Worldwide Mobility Products
5553 Ravenswood Road #104
720 N. Golden Key St, Suite B6
Gilbert, AZ 85233
800-987-9987 phone
480-497-4692 phone
www.qstraint.com
www.worldwide-mobility.com
*** NMEDA is unable to provide information with regard to the individual company discounts. Dealers who are
participating in the NMEDA Quality Assurance Program should contact their sales representatives from the above
companies for additional details about their discount program.
Summer 2014
39
INDUSTRY ADVISOR
F/CMVSS 202(a)
Head Restraints – For
Adaptive Vehicles
straints,” because Canada does not
of British Columbia (ICBC) in North
have a modifier category for titled
Vancouver, BC, Canada.
vehicles, as the U.S. does. This means
Conveniently, most adaptive vehicle
By Harry G. Baergen, CET
M
ally regulated in Canada, including
wheelchair front passenger positions
all modifications on vehicles after first
retail sale in good faith are not feder-
an aftermarket base (riser) when recertifying vehicles altered for wheel-
embers have recently raised
the modification of head restraints.
some questions regard-
However, in the U.S., and in Canada,
the OEM seat with the assumption
alterers and final stage manufacturers
that the OEM seat stands on its own,
are not exempt from FMVSS 202(a)
apart from the base and seat anchor-
“Head Restraints.” Also, alterers
age, and that compliance with F/
and manufacturers cannot delete
CMVSS 202(a) “Head Restraints” stays
the drivers seat, because under F/
intact. However, the seat installation
CMVSS 207 “Anchorage of Seats,”
in the altered vehicle is different from
every vehicle must have a drivers seat,
the way the seat was installed (an-
which includes head restraints, and
chored) in the OEM vehicle. There-
there are no exemptions for alterers
fore, to assume that pass-through
and manufacturers. Therefore, in both
certification applies to the OEM head
the United States and Canada, alter-
restraints means that F/CMVSS 202(a)
ers and manufacturers must comply
is certifiable, together with the seat,
with F/CMVSS 202(a), which ap-
apart from a vehicle.
plies to passenger cars, MPVs, trucks
On the other hand, if F/CMVSS 202(a)
ing certification of head
restraints for wheelchair drivers and
in a vehicle. These questions are also
timely with discussions taking place
within the NMEDA CRP technical committee about the test procedure for
head restraints on regular seats in altered vehicles. Like other federal motor vehicle safety standards, F/CMVSS
202(a) “Head Restraints” is based on
engineering principles and may appear to be overly technical in nature.
However, there are some fundamental
obscurities in this standard that need
to be addressed and clarified for the
“
adaptive vehicle industry.
and buses with a GVWR of 4,536 kg
(10,000 Lb.) or less.
chair access. Alterers usually install
was strictly intended to be an in-vehicle
test, this would mean that every lowered
floor alterer, every final stage manu-
...To assume that pass-through
certification applies to the OEM head
restraints means that F/CMVSS 202(a)
is certifiable, together with the seat,
apart from a vehicle.
40
alterers use OEM seats together with
facturer and every aftermarket seat
manufacturer would be faced with the
insurmountable task of re-certifying
F/CMVSS 202(a) and testing the head
restraints inside every recipient vehicle
type with the various seat and base
combinations. The following list is an
abbreviated outline of the requirements:
Head restraint dimensions and per-
Background
Standard 202(a) requires that every
formance requirements
In the United States, under 49 CFR
vehicle must have a head restraint in
•
Part 595, modifiers are exempt from
each front (and rear if equipped with
outboard head restraint from the
complying with FMVSS 202(a) “Head
a head restraint) outboard designated
manikin H-point must be a mini-
Restraints” if the vehicle is driven
seating position (DSP) that complies
mum 800 mm and 750 mm for all
from a wheelchair and no other seat
with all the stipulated measurements
is provided. FMVSS 202(a) is also
and performance requirements. Mea-
exempted where a U.S. modifier
surements are taken by using a head
restraint must be a minimum
adapts a head restraint for a person
restraint measurement device (HRMD)
170mm;
with a disability (driver impairment).
specified in the Society of Automo-
The same applies in Canada, but
tive Engineers (SAE) (July 1995) J826
of head and head restraint) of
in a different way. In Canada there
three dimensional 50th percentile
each front outboard seating posi-
are no specific modifier exemptions
male manikin designed by and avail-
tion must be a maximum 55 mm
for CMVSS/TSD 202(a) “Head Re-
able from the Insurance Corporation
in any adjustment;
Height at the top of each front
other outboard head restraints;
•
•
Width of each outboard head
Backset (distance between back
•
Gaps between the head restraint
Owners manual must provide use
or at most on a vehicle floor mock-up.
and operation of head restraints;
sured from the contact points of a
Or,
Head restraints for wheelchair drivers
65 mm sphere at a 5 N load, or, 25
•
Injury criteria for all outboard
DSP must not exceed 12o angular
measured with a 25 mm cylinder;
rotation between head and torso
Energy absorption of any head
of a 50th percentile male Hybrid
restraint must not exceed 80 g
III test dummy and must not ex-
deceleration for more 3 millisec-
ceed 500 HIC, when tested on a
onds when impacted by a semi-
g-sled at 17.3 km/h.
vice weighing 6.8 kg, from at least
25 mm away. This is measured by
an acceleration sensing device
specified in SAE recommended
practices J211/1 (March 1995). The
impact must be horizontal and
within 70 mm of the restraint vertical centerline;
Height retention downward force
of all adjustable head restraints
when subjected to a 500 N force
at the rate of 250 N/min held for
5 minutes and applied through a
165 mm diameter, 152 mm long,
cylindrical device placed along
the length of the restraint on the
top, must meet the height retention test by returning to within 13
mm of a reference point that was
first established at a 50 N force
and the restraint must not move
downward more than 25 mm during the initial 50 N force;
•
•
mm for movable restraints when
spherical 65 mm head form de-
•
the seat on a g-sled without a vehicle,
must not exceed 60 mm mea-
(lowest adjustment) and the seat
•
and held for 5.5 seconds.
Backset retention when tested
with a head form that must not
Interpretation
Regarding special head restraints that
are installed for a wheelchair driver,
most would be installed aftermarket
in vehicles that are already in use by
the first retail purchaser, or vehicles
that are titled, as defined in the U.S.,
and would be exempt from federal
requirements. Those wheelchair head
restraints that are installed in new
The NHTSA laboratory test procedure
vehicles by alterers and/or manufac-
allows head restraints to be tested
turers would be installed in addition
either dynamically or statically. The
to those seats required by F/CMVSS
compliance test procedure preferred
207. Thereby, according to NHTSA’s
by the Office of Vehicle Safety Com-
interpretation under another standard,
pliance (OVSC) is the STATIC TEST in
FMVSS 124 “Accelerator Control” final
which the head restraint must meet
rule, the equipment added that does
specific dimensional and load carry-
not interfere with existing compliant
ing requirements. Although, NHTSA
equipment is not regulated. This also
uses a vehicle platform for the static
appears to be the case in Canada, but
test procedure, in the standard F/
there is nothing officially in writing.
CMVSS 202(a) it indicates that the
Companies that manufacture wheel-
static and dimensional tests for head
restraints can be performed on the
seat itself and, based on the forces
applied, are not dependent on forces
absorbed by the seat anchorage
points, i.e., the vehicle. In the test
procedure, failure criteria refers only
to the seat, seat back or head restraint. This implies that most of the
dimensional and performance tests
could be performed outside of the
vehicle on a test platform.
chair head restraints and wish to apply
federal standard 202(a) may certainly
do so, but to a limited extent. Only
parts of the standard 202(a) could
be referenced, because there is no
consistent H-point, HRMD nor SRP
on a wheelchair head restraint that is
attached to the vehicle separate from
the wheelchair. A wheelchair head restraint manufacturer could only make
an endorsement that the head restraint
complies with the applicable parts of
be displaced more than 25 mm
The optional dynamic (g-sled) test
F/CMVSS 202(a) “Head Restraints.”
during the initial reference mo-
stipulated in the standard utilizes a
ment of 37 Nm and 102 mm dur-
vehicle, but the vehicle is stripped
Conclusion
ing a reference moment of 373
down to the point where it can almost
Nm at 187 Nm/minutes about the
be considered a mock-up and it is se-
H-point with the force vector on
curely fastened to the g-sled to isolate
the back pan at a height of 290
the seat that incorporates the head
mm and then when released to
restraint. Consequently, the weight
37 Nm return to within 13 mm of
of the vehicle is factored into the
the initial reference moment. The
sled weight. Therefore, as long as any
restraint must then withstand a
given g-sled can produce the g-forces
reload to 890 N at 250 N/minutes
required it should be acceptable to
In the meantime, NMEDA will continue
in its endeavor to acquire information from the federal governments for
further interpretation and clarification
on in-vehicle testing vs. out of vehicle
testing, and on the installation of additional equipment, with respect to
F/C/MVSS 202(a) “Head Restraints.”
---
test the head restraint together with
Summer 2014
41
INDUSTRY ADVISOR
Low Speed Vehicles
– High Speed Access
years later. Shortly thereafter Bombar-
to other fully certified small vehicles
dier stopped manufacturing LSVs, but
operating on city streets. Consequent-
it was too late, the monster had been
ly, in the industry’s failure to convince
By Harry G. Baergen, CET
created (NHTSA’s words). Importing
the provincial governments to make a
or manufacturing small fuel-efficient
blanket announcement to allow LSVs
vehicles that did NOT have to comply
on city streets, the industry turned
with most federal standards, but were
to the media, providing only limited
apparently capable of street use and
information. This was successful to a
similar in appearance to many small
limited extent – for example British
mainstream passenger cars, was a
Columbia now allows LSVs on certain
temptation many could not resist. So
streets and roads – but while the LSV
the battle began.
industry was politicizing governments
L
ow Speed Vehicles, better
know as LSVs, have been
cause for irritation to United
States and Canadian federal governments since NHTSA first created
the LSV class in 1998. Now, finally,
it appears that these small, speed
restricted, car wannabes have found
a functional identity in another form –
Many smaller LSV companies began
wheelchair accessible LSVs. However,
lobbying state and provincial govern-
the overall LSV concept is something
ments to allow LSVs on city streets
few people understand, including
to mix with regular traffic. As a result,
state, provincial, and municipal gov-
many states in many different ways
ernments, so it is necessary to first
conceded to allow LSVs on restricted
take a brief look at the circumstances
streets with lower speed limits, usually
behind the LSV saga.
35 mph or less. Knowing that some
LSVs evolved in the U.S. from golf
carts to golf cars to LSVs. An LSV is
one step up from a golf car, but an
LSV is sometimes referred to as a
“golf cart on steroids.” NHTSA created the LSV class when a Quebec
based aerospace company, Bombardier Inc., petitioned NHTSA to create a new class for a small vehicle
that was a step up from a golf car,
but would NOT have to comply with
all the occupant protection, crash
worthiness and safety performance
standards that are inherent in conventional vehicles. The LSV was originally
intended as a low speed, low cost,
low emissions, fuel-efficient vehicle
for retired people to make short trips
in gated communities. Doors were
optional. LSVs were also found to
be practical as maintenance vehicles
in state and provincial parks and on
university campuses. It seemed like a
42
states and provinces did not fully
understand the purpose of LSVs, the
industry exploited this by convincing state and provincial governments
with the help of the media, Transport
Canada was busy rewriting the LSV
definition to clarify the vast difference
between LSVs and mainstream electric vehicles. As a result, the Canadian
definition of LSV now includes that
an LSV is designed for use in traffic
controlled communities and must be
electric, while the U.S. definition still
only specifies a vehicle with a maximum speed of 25 mph (40 kph) and a
maximum GVWR of 3000 Lb.
to run “pilot projects” for LSVs. Pilot
In both countries, U.S. and Canada,
projects sometimes resulted in state
LSVs are required to meet F/CMVSS
and provincial recommendations to
500, which only requires the vehicles
add safety features to the vehicles,
to be equipped with basic lamps,
such as occupant protection, or to
reflectors, parking brake, rear view
increase the range of the electric LSVs
mirrors, windshield, and a seat belt,
with alternate fuels such as hydrogen.
none of which have any performance
This not only would result in a heavier
requirements except the seat belt
vehicle (LSVs are allowed 3000 Lb.
itself (not the anchorage) and the
maximum GVWR), but it could dis-
windshield as a separate component.
qualify the vehicle from the LSV defi-
However, compliance with this one
nition defaulting it into the “passenger
standard and these minimal require-
car” class where it is required to meet
ments allowed LSV companies to
up to forty different safety standards.
make the true, but misleading, state-
This was especially true in Canada
ment that the vehicles comply with all
were the LSV definition requires that
federal standards.
LSVs must be electric and must be
The next step taken by the LSV
designed for use primarily in traffic
controlled areas.
industry in its endeavor to masquerade LSVs on city streets as compliant
good idea at the time, especially in a
In Canada, where there are only 10
vehicles was to petition NHTSA to
setting where politicians were appar-
provinces (the territories are too far
create another class of vehicles called
ently becoming more “green,” so in
north for LSVs), the federal govern-
“medium speed vehicles,” which
1998 NHTSA granted Bombardier’s
ment made a concerted effort to edu-
would reach speeds up to 35 mph,
petition and created the “low speed
cate the provincial governments about
but still NOT be required to comply
vehicle” class. Canada followed two
the inferior safety of LSVs compared
with all the safety standards that
apply to other vehicles. The petition
“Designed” is considered to be the
local streets in most states and in
to create a medium speed vehicle
original manufacturer’s intention (pro-
Canada’s most western province have
class was denied in one of the stron-
motion) of use.
become LSV usable, inadvertently
gest documents ever to come out of
NHTSA. See [Federal Register Volume
73, Number 188 (Friday, September 26, 2008)] [Docket No. NHTSA-2008-0154] last two paragraphs.
In the September 2008 document,
NHTSA basically stated that it will
never allow the manufacture or importation of vehicles that are capable of
exceeding 25 mph unless the vehicles
comply with all the forty federal safety standards (painstakingly developed
since 1966) that apply to the other
mainstream vehicles operating on city
streets. Yet, the federal government
does not have any statutory role in
regulating road use, so an individual
state (or province) may allow any type
of vehicle, LSV, farm tractor, etc., compliant or non-compliant, to operate
on any particular street or road within
state jurisdiction.
The LSV industry was also import-
For example, Global Electric Motorcars (GEM) in the U.S., originally
paving the way for wheelchair accessible LSVs.
owned by Chrysler Group, LLC, did
There are not many wheelchair ac-
not promote its LSVs for use on public
cessible LSVs on the market yet. Even
streets, for liability reasons according
among those wheelchair accessible
to a GEM lawyer. The GEM is one of
LSVs that are available, not all are
the few vehicles that obviously quali-
authentic or legal. Many of these so-
fies as an LSV according to the federal
called LSVs will not comply with F/
governments’ intention. However,
CMVSS 500 for an absolute maximum
when Polaris Industries Inc. purchased
speed of 25 mph. However, there ap-
GEM and began promoting the LSV as
pears to be one or two wheelchair ac-
“
“street legal,” Canada denied importa-
cessible LSVs on the horizon that fully
tion, even of the GEM.
qualify as LSVs. They are actually
...It is now beginning to appear that
the LSV class may have finally found its
true niche. The marketplace is beginning
to see quick and easy access wheelchair
accessible LSVs that make a lot of sense.”
ing small non-compliant powertrain
The federal governments’ battle
designed for the LSV intended use
delete microcars and quadricycles
against companies who are trying
and are built to comply with F/CMVSS
from Europe and small trucks from
to get small non-compliant cars and
500 at the place of main assembly, in
China, vehicles that were designed to
trucks onto American streets and
countries such as U.S. and China.
exceed 25 mph, and then supposedly
roads, under the guise of LSV, contin-
reducing the speed in North America
ues. However, there is good news. It is
NMEDA anticipates wheelchair ac-
to meet the definition of LSV to avoid
now beginning to appear that the LSV
compliance. This worked in the U.S.
class may have finally found its true
where regulations allow power train
niche. The marketplace is beginning
delete vehicles to be imported as
to see quick and easy access wheel-
“gliders” and then the vehicles are
chair accessible LSVs that make a lot
apparently completed in the U.S. to
of sense. These are small one occu-
meet the LSV definition. In Canada, it
pant, rear entry vehicles with no seats,
was much more difficult to import a
designed to be center driven from a
higher speed vehicle and conceptu-
wheelchair. The wheelchair occupant
ally reduce it to an LSV, mainly for two
enters the rear of the vehicle through
reasons: One, Canadian law requires
a remote opening tailgate / ramp and
an imported vehicle to comply at
rolls directly into the driving position
the place of main assembly, even
- factory equipped with hand con-
an incomplete vehicle, and, two, the
trols. The driver secures the chair and
Canadian LSV definition now requires
drives away within seconds. Ironically,
the vehicle to be “designed” for areas
thanks to the dubious effort of the
where regular traffic is controlled.
former LSV industry in general, many
cessible LSVs to start showing up at
exhibits and trade shows. Also, with
test proof of maximum speed and a
demonstration of compliance with F/
CMVSS 500, the NMEDA Compliance
Review Program (CRP) welcomes
manufacturers and importers of
wheelchair accessible LSVs to apply
for posting of compliant vehicles on
the NMEDA website. Considering the
questionable legalities in the manufacture and use of LSVs in general,
the CRP website posting may be a
particularly important tool to help
wheelchair accessible LSV buyers
make informed decisions.
---
Summer 2014
43
CANADIAN PRESIDENT’S REPORT
RUSS NEWTON
Russ has been employed with Howell Ventures Ltd for 10 years.
Originally a “newbie” to the Mobility Industry he found the
learning curve made much smaller as a result of his NMEDA
involvement. He has been part of several committees in both
Canada and the USA. It was this activity that led him to want
to serve in a greater capacity. We are significant benefactors of
the hard work that went into beginning, growing and sustaining
the Association. We have a responsibility to come along side in
continuing this support. “We all need to do our part.” Concerns
or questions may be directed to Russ at [email protected].
Good news...
N
MEDA QAP Guidelines
and relevant documents
have been translated
upon favorably by the ADED group.
Take advantage of the tools NMEDA
promised, for our Francophone
We are looking forward to excellent
provides you with. Contact Pete
Dealer Members. The translation
collaboration in terms of how we
Lucas at NMEDA and get trained.
was completed late in April. Big
reinforce NMEDA Members as the
shout out to Jacques Bolduc, Gina
only destination for their clients.
Lewis and Pierre Cote for digging
We have some great ideas and
in and making this happen.
Bob will be leading a combined
in their entirety as
Lots of exciting events taking place
around the country. In early May,
the Canadian Occupational Therapist
committee of ADED and NMEDA
members in defining how we can
all pull together for mutual benefit.
I wanted to remind you all that, as
of this July, RADCO will begin auditing for QAP Guideline competency.
There must be someone in your
store who has taken and passed
the test for this certification.
I also wanted to mention that you
Association held their annual National
The full day CAMS HP course was
Conference in Fredericton. Both pre
also presented in Vancouver to a
conference workshops offered were
sold out room of local OT’s.
based around driving. On Tuesday
Thanks to Carol Morrison and Dean
that for many of you the program
the CAMS HP Course was presented
Robertson who did outstanding jobs
offers another way to set yourselves
to 31 OT’s from various Canadian lo-
in delivering the CAMS course in
apart from your competition. If you
cations. It was a great opportunity to
their local markets.
believe that “Community’ is impor-
How many of you have committed to
tant and forms some part of your
“drive home” what NMEDA and all of
its programs looks like to our supply
chain partners. On Wednesday the
CarFit program was demoed. Driving
have someone in your organization
trained to deliver the new CWTA lunch
may want to look at the CarFit program. I am not necessarily endorsing it as mandatory, but simply think
business model you may find value
in being able to host/offer this pro-
and learn accredited event? Again,
gram to seniors in your markets.
this is the type of thing that separates
Enjoy the summer. You all know
us from our competitors. You have an
how to find me, or any of your
Bob Nunn and I had the privilege
ability to deliver a specialized event
board members for that matter.
of addressing the Ontario ADED
and course material to our influencers
Chapter in early May. Several of
that a non NMEDA member does not.
our agenda items were looked
Set yourselves apart.
is becoming a real hot topic amongst
our Community OT group.
44
“
As of this July, RADCO will begin auditing for
QAP Guideline competency. There must be someone
in your store who has taken and passed the test for
this certification.”
---
Une bonne nouvelle...
T
el que promis, les directives du PAQ de l’ANCEM
ainsi que d’autres docu-
ments pertinents ont été traduits
intégralement pour nos membres
concessionnaires francophones.
La traduction a été terminée à la
fin du mois d’avril. Un grand coup
de chapeau à Jacques Bolduc, Gina
Lewis et Pierre Côté pour leur détermination et leur réussite.
Beaucoup de choses intéressantes se
passent à travers le pays. Au début
mai, l’Association canadienne des ergothérapeutes ont tenu leur congrès
national annuel à Fredericton. Les
deux ateliers proposés avant le congrès concernaient la conduite. Mardi,
le cours CAMS HP a été présenté à 31
ergothérapeutes de divers endroits
au Canada. C’était une belle occasion
pour renforcer l’image de l’ANCEM
et de tous ses programmes auprès
de nos partenaires dans la chaîne
d’approvisionnement. Mercredi,
nous avons fait la démonstration du
programme « CarFit ». La conduite
devient un sujet brûlant parmi les ergothérapeutes de notre communauté.
Bob Nunn et moi avons eu le privilège de nous adresser à la section
ontarienne de l’association des spécialistes en réadaptation à la conduite
(« ADED ») au début mai. Plusieurs
de nos projets sont vus d’un bon oeil
par le groupe ADED. Nous antici-
Le cours CAMS HP d’une journée a
mais je crois simplement que pour
aussi été présenté à Vancouver à des
plusieurs d’entre vous, le programme
ergothérapeutes de la région dans
offre un autre moyen de vous dé-
une salle comble.
marquer de vos concurrents. Si vous
Merci à Carol Morrison et Dean Rob-
croyez que la « communauté » est
ertson qui ont fait un travail extraordinaire en donnant le cours CAMS
dans leurs régions.
Combien d’entre vous se sont engagés à la formation d’un membre
de votre entreprise pour donner le
nouveau dîner-conférence CWTA
d’organiser un événement spécialisé
et de donner une formation à des
partenaires influents qu’un nonmembre n’a pas. Démarquez-vous;
profitez des outils que l’ANCEM vous
offre. Communiquez avec Pete Lucas
à l’ANCEM et suivez la formation.
Je veux rappeler à tous que dès
juillet 2014, la firme RADCO sera le
vérificateur aux fins de la compétence en vertu des directives du PAQ.
Quelqu’un sur votre site doit avoir
réussi l’examen pour cette certificaJe veux aussi vous suggérer de jeter
un coup d’œil sur le programme
pour leurs clients. Nous avons de
CarFit. Je ne suis pas forcément
très bonnes idées et Bob sera à la
d’avis qu’il devrait être obligatoire,
plus âgée de votre région pourrait
être un atout.
Profitez de l’été. Vous savez tous
comment me rejoindre, de même que
---
la concurrence. Vous avez l’occasion
l’ANCEM comme destination unique
semble à notre avantage réciproque.
voir offrir ce programme à la clientèle
genre de chose qui nous distingue de
vue de promouvoir les membres de
comment nous pouvons travailler en-
modèle d’entreprise, le fait de pou-
tous les membres de votre Conseil.
pons une excellente collaboration en
bres ADED-ANCEM en vue de définir
importante et fait partie de votre
accrédité? Encore une fois, c’est le
tion.
tête d’un comité conjoint de mem-
45
“
Je veux rappeler à tous que dès juillet 2014,
la firme RADCO sera le vérificateur aux fins de
la compétence en vertu des directives du PAQ.
Quelqu’un sur votre site doit avoir réussi l’examen
pour cette certification.”
CANADA BOARD OF DIRECTORS
2014
Russ Newton, President
Ed Stang, Vice President
Howell Ventures
Can Am Mobility
4850 Rt. 2 Hwy
258 Old Vernon Road
Kelowna, BC L6T 4K3
506-363-5289 phone
250-491-0003 phone
800-506-6666 fax
250-491-1044 fax
[email protected]
[email protected]
Melody Chamberlain, Secretary
Pierre Cote, Manufacturer Rep.
PG Surg-Med, Ltd.
Van Action
1749 Lyon Street
4870 Rue Courval
Prince George, BC V2N 1T3
Ville St-Laurent, QC H4T 1L1
250-564-2240 phone
800-668-8705 phone
250-564-2243 fax
800-361-1725 fax
[email protected]
[email protected]
Bob Nunn, Treasurer
Creative Carriage Ltd.
6 Ridgeview Street
St. George, ON N0E 1N0
800-392-8403 phone
[email protected]
Summer 2014
46
Summer 2014
47
REGIONAL REPORTS
Who Represents You?
These representatives are your voice. If you have any concerns or
issues that you need clarification on, call or email your Regional or
Associate representative and they will assist you in any way they can.
The representatives also write a quarterly article about things that are
happening in your region. If you have any information that you would
like to share with them, please feel free to contact them.
Southern Region
Midwest Region
James May
Jud DeMott
Freedom Mobility Aids
Access 2 Mobility, Inc.
205 Cedar Lane
12406 State Highway 155 South
Clemmons, NC 27012
Tyler, TX 75703
336-766-8520 phone
877-254-5438 phone
815-642-4308 fax
903-534-7101 fax
[email protected]
[email protected]
States Include:
States Include:
Alabama, Florida, Georgia, Kentucky, Mississippi,
Arkansas, Illinois, Iowa, Kansas, Louisiana,
North Carolina, South Carolina, Tennessee,
Minnesota, Missouri, Nebraska, North Dakota,
Virginia and West Virginia
Oklahoma, South Dakota, Texas and Wisconsin.
Northern Region
Western Region
Ron Mohr
Chad Blake
Clock Mobility
Ability Center
6700 Clay Ave.
4797 Ruffner Street
San Diego, CA 92111
800-732-5625 phone
858-541-0552 phone
616-698-9495 fax
858-541-1941 fax
[email protected]
[email protected]
States Include:
States Include:
Connecticut, Delaware, Indiana, Maine, Maryland,
Alaska, Arizona, California, Colorado, Hawaii,
Massachusetts, Michigan, New Hampshire, New
Idaho, Montana, Nevada, New Mexico, Oregon,
Jersey, New York, Ohio, Pennsylvania, Rhode
Utah, Washington and Wyoming.
Island and Vermont.
48
Canada Representative
Associate Representative
Russ Newton, President
Raj Pagadala, Associate Rep.
Howell Ventures
GA Vocational Rehabilitation Agency
4850 Rt. 2 Hwy
Macon, GA 31204
506-363-5289 phone
478-279-1885 phone
800-506-6666 fax
770-359-3676 fax
[email protected]
[email protected]
MIDWEST REGIONAL REPORT
NORTHERN REGIONAL REPORT
DME Trends Impact NMEDA Dealers
Here in the Northern Region, it seemed that winter would never
By Jud DeMott
Although the Baby Boomer bubble is driving up demand for
our products, the dramatic cuts in Medicare funding over the
By Ron Mohr
end. Now that the warm weather is here and the long winter
is all but forgotten I trust that this issue of the Circuit Breaker
last few years are having an inverse affect. CMS (the Centers
finds you well and that business is good for all of you.
for Medicare and Medicaid Services) is proudly publicizing
As Jud DeMott pointed out in his article in the last issue of the
how they have cut funding for Power Mobility Devices (PMDs)
Circuit Breaker, “there’s nothing as constant as change”. There
to just 35% of its prior expenditures. We should pay attention
have been many improvements and changes to the Membership
to this trend. DME companies are dropping like flies, Rascal
Rules and Guidelines over the past year and more are coming.
has closed its doors, and and the top three PMD manufac-
These changes are necessary due in part to ever changing regu-
turers are shipping at a fraction of their previous levels. The
lations, changes in the market place, growing pains, membership
potential market for vehicle lifts, turning seating, w/c acces-
influences and consumer demands. NMEDA works hard and
sible vehicles, and driving controls is a smaller sub-set of
uses the Circuit Breaker, Short Circuits, webinars, membership
those persons who have and use PMDs. As the larger set of
meetings and the annual conference to keep all of us up to date.
persons owning PMDs shrinks, so does our sub-set.
As the industry moves forward, our customers demand more
us as mobility dealers. When they come through the doors
of our dealerships today they; are better educated regarding products that are available to them, have a better idea
of what they want, have networked with people with similar
disabilities, have a better support system, may have access to
more funding and expect superior products & service. These
high expectations require us to offer superior products, have a
deep knowledge of the products we offer and provide excellent service. It requires our sales staff to be knowledgeable and
When you see the hurdles that the DME companies are facing,
you will understand why our market segment looks so attractive to them. We used to avoid selling DME because we were
afraid that, by competing with DME companies, we would alienate good referral sources. Wake up and look around. DMEs
are now getting into our business just to survive. They are
taking big hits in funding, so they are looking for any cash pay
products to sell. There is even a new, very aggressive accessible van converter based in Fort Worth that is solely targeting DME companies to join their fast growing dealer network!
http://www.hmenews.com/article/wheelinit-keeps-it-simple
[To keep up with what’s going on, subscribe to HME News, HME
Business, and HomeCare Magazine. On-line editions available]
My point to this is to encourage NMEDA dealers to get into the
business of selling new and used scooters and powerchairs.
Don’t bother with Medicare or insurance; just sell them for cash.
It will...
1.
Increase your bottom line, plus, there’s also good profit in
service and batteries.
2. As you advertise, you will improve your SEO, and get
your phones ringing.
3. Bring target traffic regularly into your stores
4. Help increase the number of folks who have power mobility, and who may therefore, need vehicle equipment
that they will buy from us. They are our life blood.
on top of their game and our technicians to be well educated
and skilled in the work they perform. Our facilities must be in
top shape, fully accessible and we must offer quality products.
NMEDA can help prepare you to meet the high demands of today’s customer through sales and technician training programs
developed by the Education & Training Committee, by utilizing the information available through resources like the Circuit
Breaker/Short Circuits/Webinars/Membership meetings/Website, by providing direction towards quality products through
the Compliance Review Program and by networking with
fellow dealers at our conference. You are doing a disservice to
your customers, your employees and your dealership if you are
not utilizing all of the tools available to you from NMEDA.
In closing, NMEDA lost another great member, John Kupshe from A&J Mobility in Wisconsin earlier this year. John
was very passionate about the mobility industry, his family,
employees and his friends. He worked very hard to serve the
needs of his customers and will be missed.
As always, contact your regional representative or any other
board member with questions, comments, concerns or suggestions on how NMEDA can be improved. On good way to
stay in touch with what is going on at NMEDA is to become
involved at some level. Volunteer for a committee, write an
article or attend the annual conference.
Please feel free to contact me at any time and good selling.
Summer 2014
49
SOUTHERN REGIONAL REPORT
WESTERN REGIONAL REPORT
By Jim May
Get involved! Your NMEDA needs you.
There are always opportunities to gripe about this or
that in how any organization operates! I worked in
the non-profit sector for 20-plus years before buying
my own business 12 years ago. I am intimately familiar
with the nuts and bolts and the how and why of polity
within ANY viable successful group. The one certainty
is that you cannot please everyone.
I have been involved with the mediation committee
either as a member or as the chair for more than seven
years. It is a front row seat to why QAP is so necessary
in todays’ world. As an organization, we cannot fix “stupid” … all we can do is create the professional framework and metric necessary to define best practices.
In virtually every instance there is an identifiable and
preventable circumstance which led to the filing of a
grievance for Mediation. Most, if not all, are errors of
omission, not commission… no good deed goes unpunished… If you know better, then DON’T DO IT.
All guidelines are a distillation of wisdom from many
hours of effort from our industry practitioners who
have seen firsthand the carnage from flying by the seat
of your pants. Long gone are the days of shade tree
mobility and adaptive equipment installs. Every technician should know the guidelines! It may be a dry read…
but safety and uniformity quantified is the only way to
ensure that our industry remains viable and relevant.
I repeat. GET INVOLVED! It requires a consistent effort and commitment. Dave Hubbard can direct you
to areas which you may be interested. Find out why
NMEDA PAC is vital for protecting and enhancing our
stature of professionalism with the VA. Find out how
you might serve on special projects to specific committees to see if you would be interested in becoming
a nominee for full time service on a particular committee. I am an independent SMALL dealer. I have always
felt appreciated and welcomed by the “big boys”…
We all bring perspective to the table. Isn’t it time you
became more involved?
Let me hear from you. I welcome your feedback.
50
By Chad Blake
As you read this report, we are in the middle of the
year and the summer months. For most of us, this is
the time of the year where business really picks up and
we are all extremely busy. In an effort to be brief, here
are a few items for your consideration:
1.
By now, you are all aware of the NMEDA directive
regarding NEW sales out of a dealer’s serviceable area. Please make sure that you understand
stand this clarification in the QAP policy and have
the appropriate forms on hand when the situation
arises. If you have any questions, please contact
NMEDA.
2. I think that it would be wise to evaluate your
store’s business with the Veteran’s Administration. Between the contracting opportunities and
the personnel changes that we are all seeing at our
local VA’s, this year more than ever, we each need
to focus on our individual VA strategies. We all
feel honored to serve our veterans and efficiently
working with our local VA’s will not only improve
profitability, but also customer service to the veterans that we serve. Also, don’t forget – If you are
having issues with VA payments, get that info to
NMEDA so that the organization can help you.
In closing, I welcome all the Western Region dealers’
feedback and input regarding all NMEDA business.
The only way we can continuously improve is with
everyone’s help. Please don’t hesitate to contact me
on my cell at 623-399-3897 or send me an email
message at [email protected].
Summer 2014
51
NMEDA MANUFACTURER MEMBERS
Adapt-Solutions
Conna Corp.
Harmar Mobility
145 Damase-Breton
St-Lambert, QC G0S 2W0
866-641-0419
6 Ridgeview St., P.O. Box 600
St George, ON N0E 1N0
800-591-7185
2075 47th St.
Sarasota, FL 34234
800-833-0478
Adaptive Mobility
Systems, Inc.
Crescent Industries
Howell Ventures Ltd.
191 Washington St.
Auburn, ME 04210
207-777-3500
4850 Rt. 2 Hwy
506-363-5289
Daimler Vans USA LLC
Karsan USA LLC
8501 Palmetto Commerce Pkwy.
Ladson, SC 29456
843-695-5064
885 Second Avenue
New York, NY 10017
917-337-6389
Driving Aids
Development Corp.
KEMPF
2072 N. Bibb Drive
Tucker, GA 30084
770-674-0776
Alfred Bekker Ltd.
Kellythorpe, Driffield
East Yorkshire GB-ERY
YO25 9DJ, UK
44(0) 1377-2417
Allegiant Mobility, Inc.
8610 N. 32nd Street
Richland, MI 49083
855-382-8364
AMF Bruns of America
1500 Canton Rd.
Akron, OH 44312
31 6 22 804652
AOI Electrical
7988 Centerpoint Drive, Ste 400
800-480-6680
Auto Ability
8105 Big Lake Road
Clarkston, MI 48347
248-620-4200
Automobility
Manufacturing Corp.
1444 Lorne Street
Regina, SK S4R 2K4
800-470-7067
B & D Independence
1024 Empire Street
Mt.Carmel, IL 62863
618-262-7117
Braun Corporation
P.O. Box 310
Winamac, IN 46996
800-843-5438
Bruno Independent
Living Aids
1780 Executive Drive
Oconomowoc, WI 53066
262-953-5396
Chairiot Mobility Inc.
6809 Indiana Avenue
Riverside, CA 92506
909-519-9775
Chrysler Spec. Vehicle Sales
800 Chrysler Dr.
Southfield, MI 48326
800-255-9877
52
9417 Delancy Dr.
Vienna, VA 22182
703-938-6435
Driving Systems, Inc.
16139 Runnymede St.
Van Nuys, CA 91406
818-782-6793
E.Z. Lock
2001 Wooddale Blvd.
Baton Rouge, LA 70806
225-214-4620
E-Stopp Corporation
16200 S. Garfield Avenue
Paramount, CA 90423
562-602-2842
ElDorado National
1655 Wall St.
Salina, KS 67402
785-827-1033
Electronic Mobility Controls
26 Gabriel Dr.
Augusta, ME 04330
207-512-8009
Freedman Seating
4545 W. Augusta Blvd.
Chicago, IL 60651
773-524-2440
General Motors Corp.
100 Renaissance Ctr.
MC482-A20-B98
Detroit, MI 48265
313-667-8682
Golden Mobility & Rehab
2202 Hanselman Ave.
Saskatoon, SK S7L 6A4
306-242-9060
Guidosimplex SNC
Via Podere S. Giusto, 29-00166
Roma, Italy
066-152-8005
1245 Lakeside Dr. #3005
Sunnyvale, CA 94085
408-773-0219
Mahadev Metal Works
Unit 124, 125 - 11071 Bridgeport Rd.
Richmond, BC V6X 1T3
604-270-3317
Malley Industries, Inc.
1100 Aviation Avenue
Dieppe, NB E1A 9A3
506-859-8591
Manufacturing Production
Services Corp.
2222 W. Enterprise St.
Escondido, CA 92029
800-243-4051
Midwest Auto Designs Corp.
4251 Pine Creek Road
Elkhart, IN 46516
574-522-4878
Mobility SVM
505 Avenue of Autos
260-434-4777
Mobility Transportation Svcs.
42000 Koppernick, #A3
Canton, MI 48187
734-453-6452
Mobility Ventures
105 N. Niles
770-401-2094
Nissan North America, Inc.
Pride Mobility
Products Corp.
182 Susquehanna Avenue
Exeter, PA 18643
570-655-5574
Prime-Time Specialty
Vehicles, Inc.
56616 Elk Park Dr.
Elkhart, IN 46516
574-293-9191
Q’Straint / Sure-Lok
5553 Ravenswood Rd., #110
954-986-6665
Savaria Vehicle Group
2 Walker Drive
Brampton, ON L6T 5E1
800-561-9600
Sidewinder Conversions
& Mobility
44658 Yale Road West
Chilliwack, BC V2R 0G5
604-792-2082
Soderholm Mobility
2044 Dillingham Blvd.
Honolulu, HI 96819
808-834-1417
Toyota Motor Sales, USA,
19001 S. Western Ave. H205
Torrance, CA 90509-2714
310-468-0469
Transfer Flow, Inc.
1444 Fortress St.
Chico, CA 95973
530-893-5209
Van Extras
P.O. Box 725 Group 200 RR2
Winnipeg, MB R3C 2E6
204-783-8267
Vantage Mobility
International
5202 S. 28th Place.
Phoenix, AZ 85040
800-348-8267
Veigel North America, dba
Mobility Products Design
39001 Sunrise Drive
Farmington Hills, MI 48331
248-488-4812
51277 Celeste Drive
Shelby Twp, MI 48315
586-843-3816
Nor-Cal Vans, Inc.
Wells-Engberg Co., Inc.
1300 Nord Avenue, Suite 125
Chico, CA 95926
866-892-0150
129 S. Phelps Ave., #920
Rockford, IL 61108
800-642-3628
NMEDA ASSOCIATE MEMBERS
ASSOCIATES
ALASKA
Elizabeth Brushwyler
3601 MArconi Ave.
916-481-1300
Harry Gough
144 Fox Hill Rd.
Wethersfield, CT 06109
203-237-7835
Michele Luther-Krug
208 Amelia Lane
Peachtree City, GA 30269
678-378-5238
Melissa Gould
1301 East 64th Ave.
Anchorage, AK 99518
907-563-3631
Lula Capuchino
3601 MArconi Ave.
916-481-1300
Tricia Coppola-Passariello
158 State Street
Meriden, CT 06450
203-237-7835
Dan Allison, MS OTR/L
2020 Peachtree Rd. NW
Atlanta, GA 30309
404-350-7763
____________________________
Robert Ludlow
55 River Street
Santa Cruz, CA 95060
831-475-5592
Riva Shoshana
110 Coalpit Hill Road #D7
Danbury, CT 06810
203-733-1022
John Anschutz
Atlanta, GA 30309
404-350-7720
Warren Vinzant
2419 Irma Way
Castro Valley, CA 94546
510-317-1775
Andrew Shapiro
16 Edgewater Drive
Old Greenwich, CT 06870
203-388-0999
James Kennedy
Atlanta, GA 30309
404-367-1296
Brian Stanton
3220 E. 59th Street
Long Beach, CA 90805
562-272-7231
____________________________
____________________________
FLORIDA
IOWA
Barry Jones
2710 Alt 19 North
Palm Harbor, FL 34683
855-737-8232
Bill Siebert
56504 Dillen Avenue
Glenwood, IA 51534
402-679-4058
Judi Hamelburg
1031 Ives Dairy Rd. Suite 228
N. Miami Beach, FL 33179
305-770-0747
____________________________
____________________________
ALABAMA
Lou Klein
8933 Green Chase Drive
Montgomery, AL 36117
941-726-2220
Craig Rogers
3830 Ridgeway Drive
Birmingham, AL 35259
205-414-8430
____________________________
ARIZONA
Victoria Krull
4218 W. Electra Lane
Glendale, AZ 85310
623-434-0722
Carol Blanc, OTR/L CDRS
5130 E Wagoner Rd.
Scottsdale, AZ 85254
602-239-2905
Jennifer Nordine
1414 W. Broadway #218
Tempe, AZ 85282
480-449-3331
Garry Green
6 Glen Oaks
Prescott, AZ 86305
928-776-8633
Sue Lehew
1789 W. Jefferson (930A)
Phoenix, AZ 85007
602-542-3332
Tempe Mobility
Katalyn Koloseike
7975 S. Autoplex Loop
Tempe, AZ 85284
800-525-7142
____________________________
CALIFORNIA
Tom Matson
3732 Mt. Diablo Blvd.
Lafayette, CA 94549
925-299-1039
Paul Cooper
P.O. Box 641
Montebello, CA 90640
323-855-1502
Penny M. Anders
1641 Borana St.
San Diego, CA 92111
858-565-2437
Michael J. McCarthy
3460 Larga Avenue
Los Angeles, CA 90039
866-268-8711
COLORADO
Glenn Gullo
5914 Jet Port Industrial Blvc
Tampa, FL 33634
813-890-8809
Sarah Davidson
3425 S. Clarkson Street
Englewood, CO 80113
303-789-8218
Lou Klein
22519 Front Beach Rd. Unit 127
Panama City Beach, FL 32413
941-726-2220
Colleen Knoll, OTR/CDRS
Englewood, CO 80113
303-789-8218
Marie Zuzek
418-8440 Montravail Circle
Tampa, FL 33637
813-600-0615
Maria Liliana Perez
Englewood, CO 80113
303-789-8218
Elif Olesen
4625 E. Bay Drive #222
Clearwater, FL 33764
727-535-0905
Tiffany Heck
Englewood, CO 80113
303-789-8237
Phillip Faas
4425 63rd Circle
Pinellas Park, FL 33781
727-521-2831
Brian C. Smith
730 S. Canosa Ct.
Denver, CO 80219
720-939-1211
Stephen Sundarrao
4202 E. Fowler Ave ENB 118
Tampa, FL 33620
813-974-5346
____________________________
____________________________
CONNECTICUT
GEORGIA
Glendine Henry
25 Sigourney St., 11th Floor
Hartford06106
860-424-5543
Rajesh Pagadala
Macon, GA 31204
478-279-1885
____________________________
ILLINOIS
Thomas E. Cusack
6476 Sioux Trail
Indian Head Park, IL 60525
708-246-3022
____________________________
INDIANA
Nancy Wylie
8245 Hartford Pike
Aurora, IN 47001
812-926-4484
Carmen Palanca
1156 Ridgeview Ct.
Avon, IN 46123
317-660-6506
Kathy Kachanoski
1732 Timbercrest Dr.
Columbus, IN 47203
800-841-4938 ext. 5902
Mary Follman
4740 Kingsway Drive
317-466-1000 ext. 2539
Suzanne Hardesty-Pritchard
4740 Kingsway Drive
317-721-8636
Stuart R. Gutwein
250 Main Street
Lafayette, IN 47901
765-423-7900
Susan Fassett, CDRS, COTA
111 W. Jefferson Street
574-647-2600
Summer 2014
53
Evan Detweiler
7970 W. Jefferson Blvd.
260-435-6157
Janice Girouard
711 South Vienna Street
Ruston, LA 71270-5845
318-257-4562
Robert Reid, Ed. S
P.O. Box 241
Okemos, MI 48805
517-349-7990
Mason Campbell
9531 Valparaiso Court
317-879-8940
Michael Shipp
711 S. Vienna
Ruston, LA 71270
318-257-4562
Kerry Jones
26875 Church St.
Edwardsburg, MI 49112
269-663-0226
Jessica Schultheis
3701 Bellemeade Avenue
Evansville, IN 47714
812-479-1411
Marvin King
711 South Vienna
Ruston, LA 71270
318-257-4562
Larry Schneider
2901 Baxter Road
Ann Arbor, MI 48109
734-936-1103
Eva Richardville
P.O. Box 8978
Ft. Wayne, IN 46898
260-417-8399
____________________________
____________________________
MAINE
MINNESOTA
Gina Bennett
2 Printer’s Drive, Suite 7
Hermon, ME 04401
207-848-8226
Sherri Johnson
559 Hwy 10 South
St. Cloud, MN 56304
763-412-2591
____________________________
____________________________
MASSACHUSETTS
MISSISSIPPI
Tricia/Mark Whitehouse
250 Milton St., #LL002
Dedham, MA 02026
781-329-6656
Nikki Simmons
4305 Spring Valley Drive
Olive Branch, MS 38654
901-734-7472
Eugene Blumkin
600 Washington Street
Boston, MA 02211
617-204-3721
____________________________
____________________________
KENTUCKY
Barbara Fulkerson
3909 Bardstown Road
502-454-3232
Kathie Regan
107 Morgan Drive
Nicholasville, KY 40356
859-246-2117
Brian Iadanola, OTR/L, CDRS
3937 Central Avenue
502-893-0050
SuzanneFarnan-Maddux
3430 Newburg Road Suite 111A
502-451-6886
Weaks McKinney-Smith
10531 Timberwood Cr. Suite E
502-855-4783
MaryFrances Gross
4805 Hemlock Way
Lexington, KY 40514
619-607-1142
Catherine Greene
OTR/L, CDRS
1165 Narrow Lane
Lexington, KY 40517-3048
859-797-6889
Stacey Stevens
240 Hillsboro Avenue
Lexington, KY 40511
859-255-2555
____________________________
LOUISIANA
Lee Carricut
224 East Pinhook Rd.
Lafayette, LA 70501
337-289-3004
54
Paul Lastoff
100 Newark Street
Haverville, MA 01832
617-549-3583
MISSOURI
David Adams
1 Congressional Way Ct.
O’Fallon, MO 63368
636-294-1762
____________________________
____________________________
NEW HAMPSHIRE
MICHIGAN
Mark Lore
90 Walnut Hill Avenue
Manchester, NH 03104
603-566-9444
Joe Trubak
24085 research Drive
Farmington Hills, MI 48335
248-489-2400
Cynthia Burt, OTR/L, CDI, DRS
1540 Maxwell
Royal Oak, MI 48067
248-990-3046
Patrick Zeiser
4965 E Beltline Ave NE, Ste 300
616-447-2293
George Hicks
4345 Teal Road
Petersburg, MI 48270
734-279-9345
Mark Berk
28911 Seven Mile Rd.
Livonia, MI 48152
734-422-3000
Greg Brunette
235 Wealthy SE
616-456-4857
____________________________
NEW JERSEY
____________________________
NEW YORK
MaryBeth Meyer
7 Pine Woods Road
Hyde Park, NY 12538
845-229-2626
John Lorenzetti, OTR/L
196 North Street
Geneva, NY 14456
315-787-5444
Kelvin Henry
682 East 49th Street
Brooklyn, NY 11203
347-613-3073
Brian McLane
29 Rockefeller Blvd.
Rensselaer, NY 12144
518-426-8850
Gail Babirad
PO Box 540
Kinderhook, NY 12106
800-987-2753
Jurgen Babirad
PO Box 540
Kinderhook, NY 12106
800-987-2753
Pam Gabryel
1000 Elmwood Avenue
Rochester, NY 14620
585-271-2520
Karen Korman
50 West 96th Street, Suite 7B
New York, NY 10025
212-971-9157
Les Robinson
8810 Main Street
Williamsville, NY 14221
716-634-5656
____________________________
NORTH CAROLINA
Gene Morton
1103 Kennedy Dr.
Wall, NJ 07719
732-539-5393
Jan Stephanides
MS OTR/L CDI
1004 Columbine Road
Asheville, NC 28803
828-443-1051
Sulaimun Jenkins
96 Pomona Avenue
Newark, NJ 07112
973-640-9433
Cyndee Crompton
605 Cabaret Rd.
McLeansville, NC 27301
336-697-7841
____________________________
Mike Edwards
3533 Windson Dr.
Charlotte, NC 28209
704-568-8804
NEW MEXICO
Elizabeth Holmes
2035 Corbett Dr.
Las Cruces, NM 88001
575-521-1006
Mike Savicki
17615 John Connor Rd.
Cornelius, NC 28031
704-905-9628
Ray Gonzales
2801 Mail Service Center
Raleigh, NC 27699
919-855-3509
Dexter Warren
2720 North Main Street
Newton, NC 28658
828-464-9738
____________________________
OHIO
Debbie Szelestey
116 N. Jefferson St.
Dayton, OH 45402
937-224-3033
David Svenson
2950 Mayfield Rd.
Cleveland, OH 44118
216-458-2468
Paula Sanford
101 S. Defiance St. Box 26
Stryker, OH 43557
419-682-4741
DouglasMorr
7349 Worthington - Galena Rd.
Columbus, OH 43085
614-888-4160
David Mihalick
419 W. Pike St.
Jackson Center, OH 45334
937-596-6111 ext. 7363
____________________________
PENNSYLVANIA
Joseph Kramer
2400 Oxford Drive, Suite 210
Bethel Park, PA 15102
412-513-5029
Timothy P. Brandt
1614 Debran Lane
Johnstown, PA 15905
877-395-7011
Lori Benner
MC H-125, P.O. Box 850
Hershey, PA 17033
717-531-7444
Dan Basore
201 Old York Road, Suite 203
Jenkintown, PA 19046
215-886-7706
Rick Shaffer
500 University Drive, H125
Hershey, PA 17033
717-531-7414
Serge Minassian
1275 Eagle Rd.
New Hope, PA 18938
215-598-3944
____________________________
____________________________
SOUTH CAROLINA
VIRGINIA
Bill Hayes
2011 Hampton Street
Columbia, SC 29204
803-779-2011
Jim Clore
8509 Indian Hills Ct.
Fredericksburg, VA 22407
540-288-4905
Tom Jackman
1410-C Boston Ave.
W. Columbia, SC 29170
803-896-6080
____________________________
____________________________
TENNESSEE
Rhonda Shipman
1700 Jimmy Malone Road
Liberty, TN 37095
682-518-9329
____________________________
TEXAS
Benjamin Mundy
5150 Broadway #604
210-347-5006
Ty Beck
13010 IH 35 North
210-477-8012
James E.Glenewinkel
1116 E. Kingsbury Street
Seguin, TX 78155
830-386-0446
Loree Rowan
805 N. Glenwood
Tyler, TX 75702
903-597-5656
Chad Strowmatt
11020 Old Katy Rd. #217
Houston, TX 77043
713-722-0667
Lance Bullard
3135 TAMU
College Station, TX 77843
979-845-6153
Kelly Anderson
24410 Norchester Way
Spring, TX 77389
713-794-7243
Brad Corkwell
7400 Merton Minter Blvd.
210-617-5144
Lou Dienhart
3008 Pepper Grass Trail
Cedar Park, TX 78613
512-585-5911
WISCONSIN
Tim Schermetzler
W. 7366 Flambeau Point Road
Ladysmith, WI 54848
715-532-0327
____________________________
WYOMING
Bonnie Richards, OTR/L
111 S 5th Street
Douglas, WY 82633
307-358-9464
CANADA
____________________________
BRITISH COLUMBIA
Dianna Robertson
3405 W 31st Avenue
Vancouver, BC V6S 1X6
Canada
604-263-5286
Harry Baergen
204 - 3333 Wesbrook Mall
Vancouver, BC V6S 0E3
Canada
604-620-7288
Larry Bowen
1029 Spruce Avenue
Port Coquitlam, BC V3B 4X5
Canada
604-996-4893 cell
Dean Robertson
4255 Laurel Street
Vancouver, BC V5Z 2G9
Canada
604-734-1313
____________________________
MANITOBA
Paul Murphy
6668 9 Hwy
Selkirk, MB R1A 4G2
Canada
866-994-6559
____________________________
NEW BRUNSWICK
Carol Morrison
800 Priestman St.
Fredericton, NB E3B 0C7
Canada
506-452-5876
____________________________
ONTARIO
Colin Matthews, CDRS
27 William Street
St. Catharines, ON L2R 5H9
Canada
905-685-5591
F. Lortie
68 Bloomfield
London, ON N6G 1P3
Canada
519-495-9541
Peter Grande
14 Connie Cres. Unit #6
Concord, ON L4K 2W8
Canada
905-738-3800
Amy Brzuz
4202 Peach Street
Erie, PA 16509
814-833-2301
Summer 2014
55
Joe Allen
2997 Siverthorn Drive
Oakville, ON L6L 5N4
Canada
416-254-7237
Alyssa Merilees
7005 boul. De Maisonneuve W.
Montreal, QC H4B 1T3
Canada
514-487-1891 ext. 246
Nick Grande
14 Connie Crescent #6
Concord, ON L4K 2W8
Canada
905-738-3800
NathalieMaertens
7005, boul. de Maisonneuve W.
Canada
514-487-1891 ext. 380
Jenny Iszakovits
801 Commissioners Road
London, ON N6C 5J1
Canada
519-685-4070
JohanneFaucher
225 Du Palais
St-Jerome, QC J7Z 1X7
Canada
450-560-9898 ext. 327
Tamalea Stone
1338 Wildlark Drive
Peterborough, ON K9K 2J4
Canada
705-741-7660
Stephanie Laurin
3205 Place Alton - Goldbloom
Laval, QC H7V 1R2
Canada
450-688-9550
André Amyot
330 Sparks St.
Ottawa, ON K1A 0N5
Canada
613-990-2670
France Duhamel
5300 Parthenais
Montreal, QC H2H 2H3
Canada
514-527-4527
Karen Wolfe
368 Main Street
Picton, ON K0K 2T0
Canada
613-476-1768
Jean-Pierre Maurais
333 boul Jean-Lesage E-M-27
Quebec City, QC G1K 8J6
Canada
418-528-4281
____________________________
Michel Morency
333 boul. Jean-Lesage
Quebec City, QC G1K 8J6
Canada
418-528-3597
QUEBEC
Susan Sofer
5501 boul Cavendish
Cote St-Luc, QC H4V 2T8
Canada
514-733-1414
Janick Renaud
300 rue King Est. Bureau 200
Sherbrooke, QC J1G 1B1
Canada
819-346-8411 ext. 43158
Dana Benoit
7005 boul de Maisonneuve W
Canada
514-487-1891
Carolle Leroux OT, CDRS
7005 de maisonneauve Crest
Canada
514-487-1891 ext. 377
Minh-Thy Truong
7005 boul. de Maisonneve W.
Canada
514-487-1770 ext. 322
56
Jacques Bolduc
32 Duquet
Ste-Therese, QC J7E 3B4
Canada
813-410-4884
____________________________
SASKATCHEWAN
Susanne Adamson, OT/CDRS
2180 23rd Avenue
Regina, SK S4S 0A5
Canada
306-766-5427
INTERNATIONAL
____________________________
AUSTRALIA
Jeff Watters
Unit 3/36 Canterbury Road
Montrose, Vic 3765
Australia
03-9762-2277
____________________________
PAKISTAN
Asif Akbar
I53/1 8th Commercial St.
Phase - 4 D_H_A
Karachi 75500
Pakistan
850-208-3722
DATES TO REMEMBER
This calendar of upcoming events is provided as a service to
NMEDA members. The Circuit Breaker cannot guarantee the
accuracy of the information provided. Please verify dates and
locations with the organizations listed.
Abilities Expo - Houston
July 25 - 27, 2014 (Houston, Texas)
Reliant Center, Hall E
Visit www.abilitiesexpo.com/houston/ for more information.
ADED Conference
August 1 - 5, 2014 (Buffalo, New York)
Venue: Hyatt Regency & Buffalo Niagara Convention Center
Visit www.aded.net for more information.
Closing the Gap Annual Conference
October 15-17, 2014 (Minnespolis, Minnesota)
DoubleTree by Hilton Hotel Bloomington
Visit www.closingthegap.com for more information.
SEMA Show
November 4 - 7, 2014 (Las Vegas, Nevada)
Las Vegas Convention Center
Visit www.semashow.com for more information.
ATIA Conference
January 28 - 31, 2015 (Orlando, Florida)
Caribe Royale All-Suites Resort & Convention Center
Visit www.atia.org for more information.
Annual NMEDA Conference
February 25 - 27, 2015 (Daytona Beach, Florida)
Hilton Oceanfront Resort + Ocean Center
Visit www.nmeda.com for more information.
SAE World Congress & Exhibition
April 21 - 23, 2015 (Detroit, Michigan)
Cobo Center
Visit www.sae.org/congress/ for more information.
To have your information included in Dates to Remember, mail or fax it at
least 12 weeks before the event to [email protected] or fax (813) 962-8970.
Summer 2014
57
ADVERTISING INSERTION ORDER
ADVERTISER INFORMATION
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Address
Phone
Contact
City
Fax
State
Address
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Zip Code
Email
ADVERTISING AGENCY INFORMATION (OPTIONAL)
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We authorize advertising insertion(s) in the NMEDA Circuit Breaker in the following issue(s):
Winter 2013
Autumn 2014
Summer 2015
Spring 2014
Winter 2014
Autumn 2015
Summer 2014
Spring 2015
Winter 2015
Our advertisement(s) will be: (Rates are per year, 4 issues. Published below at NMEDA member cost.)
Back Cover
color $4042
Half Page
color $1224
Center Spread
color $3638
1/4 Page
color $664
Inside Cover
color $3234
1/8 Page
color $360
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Circuit Breaker c/o NMEDA (The National Mobility Equipment Dealers Association)
3327 West Bearss Avenue, Tampa, Florida 33618
PHONE: 800.833.0427 • FAX: 813.962.8970 • E-MAIL: [email protected] • URL: www.nmeda.com
58
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we've widened your path
INDUSTRY FIRST 32" infloor ramp
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cb-summer-lo-res

Transcription

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