Annual Report 2014-2015

Transcription

Annual Report 2014-2015
Annual
Report
2014-2015
Annual Report
2014 - 2015
Growing in Love and Service
CONTENTS
/
01
Growing in
Love and
Service
/
02
President’s
Message
/
03
Chaplain’s
Message
/
09
Our
Programmes
and Services
/
10
/
13
Programmes
and Activities
/
11
/
14
Global
Connections
Meals-on-Wheels
Sustenance for Families
Bursary Scheme
/
04
About Us
/
Vision, Mission, & Core Values
05
Our Financial
Performance
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Kids’ Club
06
Flag Day 2014
Corporate Governance
Cook-Outs
Board of Management
Muzikalthon
Committee Members
Kids’ Club Christmas Party
Employees
Volunteer & Donors’
Appreciation Night
/
Fort
Canning
Lodge
/
WDA Charity Booth
08
Child Development
Centres, Kindergarten,
and Educational
Support Unit
Youth Centre
YWCA House
Highlights
of the Year
Organisation information
07
Workz-on-Wheels
Orange Day Picnic
SPH Charity Event
/
12
Our
Volunteers
Corporate
and Individual
Philanthropy
Directory
Growing in Love and Service
Growing in Love and Service
Through the years, the YWCA has been a pioneer and catalyst in meeting the needs of Singapore’s society
through her community involvement and the development and enrichment of women’s lives. This year,
the YWCA celebrates her 140th anniversary, making for a timely occasion to reflect on the journey that
the Association has had since its founding in 1875.
The cover of this year’s Annual Report features the illustration of a tree. The YWCA has achieved profound
growth in 2014 as we continue to fulfill our mission to advance the development of women and girls in
body, mind and spirit, and benefit the community.
The fruits of the YWCA tree are thus the growth and expansion of our programmes, services, social
enterprises and the organisation as a whole. Therefore, the spirit of the YWCA still burns as brightly
as it did 140 years ago as we carry out the meaningful work that our founders started by serving the
community. Our core values of service, compassion, commitment, respect and teamwork have formed the
branches that have facilitated this growth.
It is only because of the zeal and fervor of all those who support the work of the YWCA that we have
been able to better serve the community and do justice to the young women that worked tirelessly to
establish the movement in the early days. Hence, the success of the YWCA is made possible with the
unwavering dedication and support of our members, volunteers, donors, partners and staff. They are the
lifeblood of the organisation, the strong roots without whom we would be unable to continue growing
in love and service.
This year is a significant year for Singapore as she celebrates her 50th year of independence. As Singapore
develops and prospers, the YWCA will continue to grow and adapt to the ever changing, dynamic needs
of the society whilst living out our motto “By love serve one another”.
President’s Message
President’s Message
2015 marks the 140th anniversary of the YWCA of Singapore and we will celebrate 140 years of service to the
community starting on 23 April 2015. Our celebration will be carried out in various programmes and activities
throughout 2015. The past 140 years have seen the growth of the YWCA from 1875 when the YWCA was started
by Ms Sophia Cooke; growth in size as well as in our community services and the numbers of our volunteers and
corporate partners.
The past year was challenging for our two social enterprises; the childcare and hospitality sectors. Moving forward in
2015, our staff and volunteers will be further challenged. We obtain revenue from our social enterprises to fund our
community projects. We ended 2014 with a surplus of $2.4 million, a drop of 29% from 2013. Some of the reasons
for this are the increased spending on community services (an increase of 37% compared to 2013) and the tough
and competitive business environment. Both our Childcare Centres and Fort Canning Lodge face tough competition
in their respective industries and we have worked hard in 2014 to meet the challenges which will continue to be
present in 2015.
Our community projects have expanded as the number of beneficiaries under Sustenance for Families and Mealson-Wheels for the elderly and children have increased and extended to other areas in Singapore. We have extended
our Meals-on-Wheels programme to persons with disabilities. We have started YWCA House, a hostel for young girls
who are caught in the cracks and have expanded our services to help children and youth with our various educational
and life skill programmes. We also plan to embark on an integrated service for children with special needs.
Since the YWCA was formed in 1875, emphasis has been on women, youth and children. Our founder Ms Sophia
Cooke strongly believed in improving the status of women and children and education for women and girls. This belief
is strengthened from year to year by each generation. As
I look back at the work done by the YWCA, it is clear that
the YWCA has continued Ms Cooke’s beliefs and continues
to serve the community with love and compassion.
Through the years, the YWCA responded to the needs
of the community. Society is constantly changing and the
YWCA responded to the changes in society’s needs and
will continue to do. As the oldest women’s organisation
in Singapore, the YWCA has proved to be relevant and
able to meet the needs of the community, having lasted
so long and still going strong.
All that the YWCA has achieved through the years would
not be possible without the support of the members,
volunteers and staff as well as the generous donations
from our donors. The teamwork between and amongst
the Board members, volunteers and staff, between our
Association and our corporate partners and all who shared
our vision and mission, has contributed to the success of
our projects and programmes.
I wish to thank everyone who contributed in some way to
the YWCA; those who have given their time and talents,
and those who believed in our vision and mission and
who share our motto “By love serve one another”.
Tan Kee Leng, PBM
President
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Chaplain’s Message
Chaplain’s Message
50 years ago, a song was written that had as much relevance as it has to today. It was written by Hal
David with music composed by Burt Bacharach. The first lines of the song go like so;
“What the world needs now is love, sweet love
It’s the only thing that there’s just too little of.”
We live in a world starving of love. If there was a little more love, innocent people would not be killed as
tools of blackmail and we would not be reading about violent murders and suicides in our neighbourhoods.
If there was a little more love, we would not act in ways that tear our relationships apart and there would
not be so many broken families amongst us. It is ironic that the more we clamour for love, the more we
are estranged from love.
Many of us intuitively know that the way to experience love is for us to love first, yet we find ourselves
unable to do so. In our brokenness, love eludes us.
God knows that and so He first loved us. When we respond to God’s love, we are then empowered to
love each other. That is why the Bible says in 1 John 4:19 (NLT), “We love each other because He loved us
first.” To bring more love into our love-starved world, let us bring one another to the God who first loved
us. And when we have experienced His love, we will be set free to love each other.
04
About Us
The YWCA was founded out of love, and her work continues to be an expression of love, an inspiration
and exhortation to everyone to experience the love of God. I applaud the motivation
behind her tagline – “By Love Serve One Another”. As we serve others with
love, we bring a little of the perfect love of God into our sometimes cold,
dark world.
The next lines of the song by Hal David/Burt Bacharach go like this:
“What the world needs now is love, sweet love
No not just for some but for everyone”
God’s love is not just for some; it is for everyone. Everyone needs
God’s love, including you and I. His love has been freely poured
out – have you accepted it? I thank God that the YWCA and
her community work continue to represent God’s love well.
In the days to come, may she persevere in being a beacon
of love and hope to a hurting world.
Rev Dr Kow Shih Ming
Chaplain
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Vision, Mission, and Core Values
Organisation Information
Vision, Mission, and Core Values
Organisation Information
Vision
Registered Office
Bankers
The YWCA is a united movement of women based on Christian faith and love with the purpose of
bringing women into a community fellowship through which they may grow as Christians by faith, word
and deed.
254 Outram Road
Singapore 169051
The Hongkong and Shanghai Banking
Corporation Limited
21 Collyer Quay
HSBC Building Level 7
Singapore 049320
Mission
To serve the Community regardless of race, belief or religion, with love and compassion and provide
quality programmes, facilities and services to:i) advance the development of women and girls in body, mind and spirit; and
ii) benefit the Community.
The Association may work with other organisations and agencies to fulfil her mission.
Core Values
These core values underlie our attitudes and behaviour, our interaction with each other and the strategies
we employ to carry out the mission and objectives of the Association.
The five core values are:
Service
To willingly give of oneself and one’s knowledge and skills in service to the Association and to bring glory
to God.
Compassion
To love and care for our users and beneficiaries, to help the community and improve the status of women
and children.
Commitment
To provide excellent service, relevant programmes and other initiatives that impact lives both within and
outside the Association.
Respect
To value the unique contribution and worth of every person and have due regard for the feelings and
rights of others.
Teamwork
To work together towards the Vision and Mission of YWCA.
Charity Status
Charity Registration Number: 00103
Charity Registration Date: 29 October 1984
Institution of a Public Character (IPC)
Status
DBS Bank Ltd
12 Marina Boulevard
Marina Bay Financial Centre Tower 3
Singapore 018982
Effective Date: 1 Jul 2014 to 30 Jun 2016
A Member of the NCSS Central Fund
IPC Number: IPC000427
IPC Registration Date: 29 October 1984
United Overseas Bank Limited
80 Raffles Place
UOB Plaza 1 #11-00
Singapore 048624
Constitution
Standard Chartered Bank, Singapore
6 Battery Road
Singapore 049909
Society
Date of Establishment: 17 February 1961
Unique Entity Number (UEN): S61SS0075J
Lawyers
Wee, Tay & Lim
133 New Bridge Road
#19-09/10 Chinatown Point
Singapore 059413
Auditors
Lo Hock Ling & Co.
101A Upper Cross Street
#11-22 People’s Park Centre
Singapore 058358
Audit Partners
Ms Lo Wei Shih
It is the responsibility of both the Association and individual members to embrace and uphold these core
values. Strong shared values will promote a common understanding and corporate culture among the
staff and enable the Association to fulfil its mission effectively.
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10
Corporate Governance
Corporate Governance
Corporate Governance
Registration and Compliance
Reserves Management Policy
The YWCA of Singapore (the “Association”) is a voluntary welfare organisation and registered as a Society
under the Societies Act on 17 February 1961. She is also recognised as a Charity under the Charities Act
on 29 October 1984 and an Institution of Public Character (IPC). The IPC status of YWCA allows donors
to enjoy tax deductions for donations.
YWCA targets to maintain an optimum level of operating reserves, which is equivalent to three years of
its budgeted expenditure, from surpluses generated through its social enterprises. These reserves will be
the source of funding to ensure that the Association’s beneficiaries and the needy in the community will
continue to receive assistance in the event when donations dry up or during an economic downturn. This
will create sustainability and continuity of the programmes run by YWCA.
The YWCA is governed by its Constitution and is in general compliance with the Code of Governance
for Charities and Institutions of Public Character issued by the Charity Council, Charities (Institutions of
a Public Character) Regulations and Charities Act and Regulations. The overall governance level of the
Association has been rated strong in a governance review carried out by Deloitte & Touche under the
commission of the National Council of Social Service in August 2008.
Board of Management
The YWCA is governed by a Board of Management whereby Board Members are made up of volunteers
elected according to her Constitution. Being the highest level policy and decision-making body of the
Association, the Board of Management has the ultimate responsibility of ensuring that the Association is
well-managed and delivers her charitable objectives.
The Board of Management comprises of the President, two Vice Presidents, Honorary Secretary, Honorary
Treasurer and other elected Board Members. All Board Members serve a two-year term. Board Members
who have served in the same position for four consecutive years are not eligible for re-election for the
same position. Board Members cannot serve on the Board for more than twelve consecutive years as an
elected member.
Auditor
In addition, the Association also maintains a capital replacement fund for large scale asset renewal and
has designated funds for training and major projects. This allows the Association to focus her fundraising
efforts to raise funds for her programmes.
Investment Policy
The Finance & Investment Committee oversees the investments of surplus funds. The Investment Policy,
as approved by the Board of Management, is constantly reviewed to allow for flexibility according to the
market environment. Prudence and good stewardship are exercised in relation to the investment of the
Association’s funds with a view to generating reasonable returns with a minimum amount of risk.
Audit Committee
The Audit Committee is appointed by the Board of Management to assist the Board in fulfilling its
responsibilities for the financial reporting process, the system of internal controls, the audit process and
compliance with laws and regulations.
Whistle Blowing Policy
The accounts of the Association are audited annually by a Public Accountant appointed by voting members
at each Annual General Meeting.
The Whistle Blowing Policy of YWCA aims to provide an avenue for employees to raise concerns. The
Policy offers assurance that the employees will be protected from victimisation for whistle blowing in
good faith.
Conflict of Interest Policy
The Policy covers issues where the following may be suspected:-
The YWCA has a Conflicts of Interest Policy which is based on the general principle that Board Members,
Committee Members and staff should act in the best interest of the YWCA and there should be no vested
or personal interest or interest of third parties. This policy is applicable to Board Members, Committee
Members and employees who may be able to influence the decision-making process. Board Members
and Committee Members will make a formal declaration at the beginning of each new term to comply
with the Conflicts of Interest Policy. All employees (non-Support staff) will make a formal declaration at
the time of signing the letter of offer for employment and subsequently on an annual basis. Details of
the policy and situations in which a conflict of interest may arise are stated in the declaration form for
reference.
1)
2)
3)
4)
5)
6)
Criminal offences;
Failure to comply with legal obligations;
Miscarriages of justice;
Actions which endanger the health or safety of staff or the public;
Actions which cause damage to the environment; and
Actions which are intended to conceal any of the above.
Where conflict of interests are inevitable, the affected party/parties must declare such interest(s) as soon
as possible and refrain from discussion and decision-making pertaining to the matter.
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Board of Management
Committee Members
Board of Management
Committee Members
The YWCA would like to acknowledge and thank the following members of the various committees for
their dedication and the contribution of their time, efforts and resources to the Association.
EXECUTIVE COMMITTEE
Chairperson
Tan Kee Leng
Members
Mavis Tsoi
Dancy Thong
Janet Tan
Gan Soh Huan
Loh-Chiam Shock Yuen
Ma Kheng Min
NOMINATIONS COMMITTEE
Chairperson
Mavis Tsoi
Members
Gan Soh Huan
Hazel Oh
Back Row (from left to right): Gan Soh Huan, Loh-Chiam Shock Yuen, Maureen Nguee, Janet Tan, Vivien Lai,
Leung Yee Ping (Executive Director)
Front Row (from left to right): Dorene Yeo, Ma Kheng Min, Hazel Oh, Tan Kee Leng, Dancy Thong, Mavis Tsoi
Absent: Foo Chek Chiang, Jennifer Vayding, Evelyn Yeo
At the Annual General Meeting held on 22 April 2014, the following members were elected into the
Board of Management for the period 2014-2015:
President
Members
Tan Kee Leng
Vice Presidents
Mavis Tsoi
Dancy Thong
Honorary Secretary
Janet Tan (co-opted)
Honorary Treasurer
Foo Chek Chiang (co-opted)
Vivien Lai
Loh-Chiam Shock Yuen
Ma Kheng Min
Maureen Nguee (co-opted)
Hazel Oh
Jennifer Vayding
Dorene Yeo
Evelyn Yeo
APPOINTMENTS COMMITTEE
Chairperson
Tan Kee Leng
Members
Mavis Tsoi
Dancy Thong
Janet Tan
Gan Soh Huan
AUDIT COMMITTEE
Chairperson
Jennifer Vayding
Members
Dorene Yeo
Evelyn Yeo
Ex-officio
Tan Kee Leng
BUILDINGS COMMITTEE
Chairperson
Mavis Tsoi
Vice Chairperson
Loh-Chiam Shock Yuen
Members
Gan Soh Huan
Ng Jit Chin
Vincent Tong
Ex-officio
Tan Kee Leng
NATIONAL COMMITTEES
CHILD DEVELOPMENT PROGRAMME
COMMITTEE
Chairperson
Foo Chek Chiang
Vice Chairperson
Janet Tan
Members
Evelyn Chey
Ma Kheng Min
Hazel Oh
Ex-officio
Tan Kee Leng
CORPORATE COMMUNICATIONS COMMITTEE
Chairperson
Tan Kee Leng
Members
Gan Soh Huan
Christine Lee
Dancy Thong
Mavis Tsoi
FINANCE & INVESTMENT COMMITTEE
Chairperson
Gan Soh Huan
Vice Chairperson
Joanne Tay
Members
Ma Kheng Min
Maureen Nguee
Janet Tan
Ex-officio
Tan Kee Leng
FORT CANNING LODGE COMMITTEE
Chairperson
Mavis Tsoi
Vice Chairperson
Gan Soh Huan
Members
Lim Swee Keng
Loh-Chiam Shock Yuen
Joanne Tay
Dancy Thong
Jennifer Vayding
Ex-officio
Tan Kee Leng
Gan Soh Huan
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14
Committee Members
Employees
Employees
HUMAN RESOURCE & ADMINISTRATION
COMMITTEE
Chairperson
Jennifer Vayding
Vice Chairperson
Janet Tan
Members
Gan Soh Huan
Samantha Mark
Maureen Nguee
Paul Misir
Ex-officio
Tan Kee Leng
PROGRAMMES & SERVICES COMMITTEE
Chairperson
Tan Kee Leng
Vice Chairperson
Hazel Oh
Members
Samantha Mark
Jennifer Ng
Maureen Nguee
Janet Tan
Dancy Thong
Mavis Tsoi
SUB-COMMITTEES
KINDERGARTEN MANAGEMENT COMMITTEE
Chairperson
Foo Chek Chiang
Vice Chairperson
Janet Tan
Members
Evelyn Chey
Hazel Oh
Ex-officio
Tan Kee Leng
OTHER COMMITTEES
Training & Development
GOLDEN Y FELLOWSHIP CIRCLE COMMITTEE
Chairperson
Mrs Catherine Chan
Assistant Chairperson Mdm Wendy Lye
Members
Mdm Maureen Chan
Mrs Heng-Lim Gaik Kee
Mrs Ho Lay Hong
Mrs Magdalene Lee
Mdm Susan Lye
Mrs Jennifer Ng
Mrs Christina Ong
Mdm Mona Soh
Mrs Ivy Song
Ms Lim Kim Kee
Mrs Yap-Liao Siew Keam
Ms Penny Lim
Ms Florence Lim
Ms Mary Lim
The Association believes in the importance of staff training and development, and is continually committed
to training our staff to remain relevant in their jobs. During the year, various employees attended the
following upgrading and refresher courses:
SPECIAL AD HOC COMMITTEE - PRESCHOOL
SERVICES
Chairperson
Tan Kee Leng
Members
Foo Chek Chiang
Hazel Oh
Mavis Tsoi
REPRESENTATIVES TO OTHER
ORGANISATIONS
People’s Association
Jennifer Ng
Singapore Council of Women’s Organisations
Ma Kheng Min
National Council of Social Service
Dancy Thong
Training
First Aid Course
Food Hygiene
Displaying Critical Thinking & Analytical skills
Leading Through People
Monitoring for Success
Early Childhood Conference
Behavioural Management Techniques
Creative Music Movement
Managing Children’s Behaviour
Sports Enrichment
Introducing to Story Reading and Story Telling
Learning Language and Loving it
Intervention Strategies for Development
Holistic approach to Neurodevelopment
Group Work Practice for Young Persons with Emotional Behaviour Problems
Communicating with Seniors
Understanding and Working with Children with Special Needs
Donor Outreach through Social Media
Social Media Conference
Microsoft Office Specialist Excel
ICDL Advanced Ms Excel
Visual Basic Application in Excel
Basic Conversational English
WSQ Core Skills (Interact with Guest)
WSQ Certificate in Security Operations
WSQ Advanced Certificate in Security Supervision
Culinary Skills
No. of staff
37
14
2
1
4
4
104
70
41
91
70
2
2
2
1
2
3
1
3
7
3
1
1
1
1
1
5
National Council of Churches of Singapore
Janet Tan
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Employees
Employees
Long Service Awards
Annual Staff Dinner & Dance
The Annual Staff Dinner & Dance was held at
YWCA Fort Canning Lodge on 6 September 2014.
The theme for the night was ‘Masquerade’ and
it was a joyous occasion for our 270 staff and 10
Board Members who sportingly dressed up. All had
their fill partaking in the sumptuous buffet spread,
and deserving individuals collected the Long Service
and Best Centre Awards. Many fun and interesting
games were played, and the Blessing Draw ended
a night of much celebration and laughter.
Staff Recreation Trip
To enhance bonds amongst employees, the
Recreation Club organised a 1-day Batam city tour
on 23 August 2014 where the staff indulged in
sightseeing and shopping.
On-the-Spot Award
In recognition of their excellent service, the following two individuals were awarded the On-the-Spot
Award in 2014:
A total of 47 staff were recognised for their years of service to the YWCA at the Annual Staff Dinner &
Dance.
35 Years of Service
Magiswari Sambasivam
20 Years of Service
A Sushela a/p A Ayyakkuti
Mazlifah Bte Mohd Akbar
Soranam d/o Sivalingam Chettiar
Tong Oi Lin
15 Years of Service
Chong Lin Kuen
Peter Liu Kwok Hung
Toh Joo Hoon
Wang Yue
10 Years of Service
Delphine Lim Su Khim
James Yip Wah Cheong
Jonathan Tay Tian Guan
Lin Ye
Pang Kim Eng
Quek Ah Mai
Rosa Choo Meow Koon
Tay Hong Kiau
Wang Xiaoyan
5 Years of Service
Ang Poh Lian
Eunice Tan Poh Chin
Heng Kim Hong
Huang Yang
Huang Xiaoli
Ivy Lim Siak Keow
Jehannissa Bte Kamarudin
Joe Sun Yanqun
Jon Yee Fong
Joyce Lim Seow Long
Kaliaperumal Sumathy
Koh Ah Gek
Leow Nyuk Pin
Liang Ling
Lim Jok Lee
Lin Rong
Lock Ah Lan
Lu Kia Lee
Nordin Bin Daud
Nurizan Bte Osman
Peng Hock Lai
Perabagaran a/l Patmanathan
Renu d/o Bhasi
Seow Geok Mooi
Sharlene Lim Lay Pin
Suriani Halim
Tang Meow Heah
Yin Min Thu
Yin Xun Xiang
Fort Canning Lodge
1.
Sudha Menon, Front Desk Senior Guest Relations Assistant
2.
Ho Cheong Sian, Security/Guest Service Officer
New HR Initiatives for 2015
HR’s primary aim is to equip our employees to better serve the Community. The following are the planned
initiatives for 2015:
1)
2)
3)
4)
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Enforce adherence to Personal Data Protection Act;
Build a Business Continuity Plan;
Revamp the Employee Performance Appraisal System;
Roll-out a HR Manual and Employee Handbook.
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Our Financial Performance
SUMMARY FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 DECEMBER 2014
2014
2013
STATEMENT OF FINANCIAL POSITION
S$’000
S$’000
Property, plant, and equipment
20,834
21,925
Investment Property
367
374
Current Assets
16,192
13,642
Total Assets
37,393
35,941
Current Liabilities
-2,909
-3,098
Non-current Liabilities
-1,298
-2,050
Total Liabilities
-4,207
-5,148
NET TOTAL ASSETS
33,186
30,793
ACCUMULATED FUND
33,186
30,793
Membership Subscriptions
39
16
Service centres fees
5,607
5,887
Hostel, food and beverages income
10,942
11,401
Fund raising income
297
269
Government grants
80
78
Amortisation of deferred capital grants
90
85
Other income
1,277
1,046
18,332
18,782
-6,899
-6,383
Hostel, food and beverages expenses
-6,884
-7,018
Fund raising expenses
-4
-22
General and administrative expenses
-2,145
-1,781
Finance costs
-7
-194
-15,939
-15,398
Net movement in designated fund
-
-
TOTAL COMPREHENSIVE INCOME
2,393
3,384
Balance as at 1 January
30,793
27,409
Total comprehensive income
2,393
3,384
Balance as at 31 December
33,186
30,793
Net cash effect of operating activities
2,780
4,078
Net cash effect of investing activities
-10,728
-880
Net cash effect of financing activities
73
-8,150
Net change in cash and cash equivalents
-7,875
-4,952
Cash and cash equivalents as at 1 January
10,887
15,839
Cash and cash equivalents as at 31 December
3,012
10,887
STATEMENT OF COMPREHENSIVE INCOME
Revenue:
05
Our Financial
Performance
Operating Expense:
Service centres expenses
STATEMENT OF CHANGES IN ACCUMULATED FUND
STATEMENT OF CASH FLOWS
19
The above summary financial statements are based on financial statements audited by Lo Hock Ling & Co.
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Highlights of the Year
Highlights of the Year
YWCA Flag Day 2014
The YWCA had another successful and fruitful Flag
Day on Saturday 20 September 2015.
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Highlights of
the Year
With the tremendous efforts of 300 volunteers and
staff island-wide, funds were solicited from the
public. Operation centres were set up at Ang Mo
Kio MRT Station, Pasir Ris MRT Station, Jurong East
MRT Station, Velocity and YWCA Fort Canning
Lodge.
A hefty sum of $36,090.06 was collected from
the streets and along with donations from the Lee
Foundation, Binjai Tree Foundation and several
generous individuals, the YWCA Flag Day totalled
up to $74,131.79. All proceeds will be channelled
towards sustaining YWCA’s community services
as such Hungry No More, Kids’ Club, Workz-onWheels, Youth Centre and YWCA House.
The YWCA is indeed blessed with wonderful staff,
volunteers and donors. We are eternally grateful
for their dedication and concerted effort to play a
part in serving the community.
Cook-Outs
Cook-Outs have become a regular Corporate
Social Responsibility programme between the
YWCA and our regular partner, UPS Singapore. In
2014, the YWCA held four Cook-Out sessions with
participation from a hefty 134 volunteers. These
occurred in March, July, September and October.
Through the combined effort from YWCA staff
and UPS corporates from various departments,
we managed to bless over 300 beneficiaries from
our Meals-on-Wheels for Children and Elderly
programmes with a healthy, sumptuous and
wholesome Saturday lunch each session.
The programme has helped to foster and enhance
both inter-organisational and intra-organisational
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Highlights of the Year
Highlights of the Year
relationships between UPS and the YWCA as all work together as a team in order to complete everything
to be delivered to the homes and schools by lunchtime. Furthermore, the Cook-Outs provide a meaningful
platform for all involved to partake in something special with their colleagues, friends and even kids, and
thus bond in a different environment outside of the office. Thus with each person playing a different role,
the sessions enhance cooperation and teamwork for a good cause.
In 2015, the Association aims to organise and hold a massive Cook-Out event with a large group of
volunteers for a larger pool of beneficiaries, to celebrate our 140th Anniversary and the opening of our
then newly renovated Adult Day Centre.
Kids’ Club Christmas Party
The Kids’ Club Christmas Party in 2014 took on
a Hawaiian theme for an even more celebratory
mood for the 300 beneficiaries and guests at the
YWCA’s biggest annual children’s event. The event
was held on 20 December at the Fort Canning
Lodge and blessed by many donors who covered
all costs for the traditional Christmas Wishlist,
Bursary Awards and food. Ms Sue Mayuzumi, from
authentic hula studio Kupono Lani along with her
“wahines” (ladies) and “keikis” (children) students
stepped in to perform a hula dance segment as the
featured performance.
Besides them, many vendors also gave charity
discounts; our expert balloon sculptor sponsored
all her balloon artworks; the Portraits of the People
campaign travelled to the Party; and star emcee
Ms Vivienne Tseng, who was also involved last
year returned to enliven the stage despite being six
months’ pregnant.
Other highlights of the party included a Hawaiian
photo booth with games, a bouncy castle,
sponsored candy floss machine, Christmas origami
craft and performances from the Kids’ Club
beneficiaries on ukuleles and with their hip hop
dance teachers. The YWCA also recognised 40
disadvantaged children for the Bursary Schemes
and another 10 for the character value-driven Kids’
Club Awards with Ms Tan Kee Leng, President
of the YWCA, and Board Member, Ms Foo Chek
Chiang, handing out the prizes.
It was a truly miraculous Kids’ Club Christmas Party
with so many kind souls coming together to make
the event a highly memorable and meaningful time
for the beneficiaries and all those involved, full of
true “aloha” (love).
Muzikalthon 2014
The biennial YWCA Muzikalthon was held on
Saturday 16 August 2014 at Fort Canning Lodge’s
Sophia Cooke Ballroom. It was a fun-filled day
packed with much joy, laughter and smiles. The
event was split into two concerts featuring a total
of 35 performance acts. There were a great variety
of performers who entertained the audience by
singing, playing musical instruments and dancing.
Children and staff from all our Children Development
Centres, groups from NPS International School and
individuals all stepped forward to perform. We
were privileged to have Ms Lily Goh, winner of the
2014 Singapore Woman Award and proponent for
deaf arts, who performed as part of the YMCA
Deaf Generation, present to use sign language to
“sing” two songs for the audience.
Outside the ballroom, there was a mini carnival of
The event was a huge success and the total amount
raised was $68,687.07, largely surpassing the goal
of $50,000.
Year-End Charity Fair
The YWCA of Singapore was invited to a year-end
charity fair organised by the Singapore Workforce
Development Agency (WDA) and Lifelong Learning
Institute (LLI) as part of their Corporate Social
Responsibility efforts on Monday 8 December
2014, 12pm to 4pm. The charity fair served as a
platform for charity organisations to raise funds
and promote awareness of their respective causes.
The fair was attended by staff from WDA and LLI,
as well as companies located in the vicinities of the
LLI and SingPost Centre.
The YWCA was privileged to also receive assistance
from WDA staff who volunteered their time to
assist in the set up and sales of the merchandise.
We were able to raise a total of $702 from this
charity event.
ComChest Orange Day 2014
Community Chest organised a mass beach picnic
under the Care & Share Movement on Saturday, 6
September 2014. This community event brought
together over 1,500 individuals consisting of
corporate volunteers, student groups, voluntary
23
food stalls, game booths, face painting and balloon
sculpting. Many also visited our White Elephant
Thrift shop, which sold an array of second-hand
steals ranging from apparels to household items.
welfare organisations, beneficiaries, caregivers and
members of the public. The YWCA set up a booth
to sell homemade goodies, raising $842.
Minister for Culture, Community and Youth, Mr
Lawrence Wong, Guest-of-Honour for the event,
graced the community event and participated in
forming the biggest heart using picnic mats.
Aside from food stalls, the event included carnival
activities such as a treasure hunt, sandcastle
building, pony rides and entertaining performances.
Through this event, Community Chest aimed to
inculcate caring and sharing among the community
in Singapore.
24
Highlights of the Year
Volunteers’ and Donors’ Appreciation
Night
The YWCA held the annual Volunteers’ and
Donors’ Appreciation Night on 31 October at the
Sophia Cooke Ballroom in Fort Canning Lodge. The
event was celebrated by 133 guests, together with
our Board of Management and staff. A series of
enjoyable and exciting activities were lined up such
as a photo booth, popcorn machine, candy floss
machine and even a caricature booth!
During her welcome speech, President Ms Tan Kee
Leng shared that our volunteers have given over
9,000 hours of time and service to the YWCA in
2014. To show our heartfelt appreciation to our
volunteers, we put together a ‘Thank You’ video
which featured volunteers in action during our
different programmes and events.
A sumptuous buffet dinner was prepared and
the guests were kept entertained by a ukulele
performance by our Kids’ Club children, followed
by dance performances by children from McNair
and Bishan Child Development Centres (CDCs)
and teachers from Jurong CDC. Ms Tan and 1st
Vice President, Ms Tsoi presented certificates
of appreciation to regular volunteers and the
YWCA Board and Committee Members. It was
a wonderful evening well spent with a pool
of dedicated volunteers and donors who have
generously given their invaluable time and talents
to our programmes throughout the year.
07
Fort Canning Lodge
Donations Received
25
2013
2014
$263,233,25
$295,310.43
26
Fort Canning Lodge
Fort Canning Lodge
Fort Canning Lodge
attachment schedule were developed. Additionally, Duty Managers as well as selected staff were trained
as coaches. The students commenced their six months internship in October.
Community
“Fort Canning Lodge will remain focused on developing and
growing our familiar market segments, namely that of the Christian
community, churches, the government sector, selected corporate
clients and travel agents.”
Operations
2014 was a challenging year for Fort Canning
Lodge (FCL) as we faced a tougher market with
more new hotels and F&B outlets opening during
the year. Competition was stiff as consumers were
presented with a wider choice of accommodation
and event venues.
Nevertheless, we achieved a revenue of $10.39
million against the budget of $11.59 million. With
prudent spending and careful management of
operating expenses, the net operating profit was
$4.03 million.
To stay competitive, FCL introduced ‘staycations’
and special seminar packages at competitive rates.
During 2014, FCL also introduced a weekend high
tea and dinner to provide more F&B options to our
members and guests. Furthermore, to foster closer
business relationships, we hosted a dinner for our
corporate clients to thank them for their support.
To expand the reach of our services, we linked
up with new partners such as the Automobile
Association of Singapore (AAS), the Eurasian
Association of Singapore and Diners Club in certain
promotional products that were of interest to
members.
Service Upgrading
We completed the upgrading of the hostel’s MicroFidelio Opera Property Management System in
2014. This new computer system has facilitated
27
faster guest check-ins, tracking of guests’ visit
history and the generation of reports on sales and
catering. The user-friendly interface has helped to
reduce paperwork and improve productivity.
To enhance our guests’ experience during their
stay, we initiated a replacement programme for
the fan coil units for 130 guest rooms that have
become noisy due to wear and tear. This project
will incur an estimated $500,000 and is due to be
completed by April 2015.
Staff
The Fort Canning Lodge staff participated in the YWCA community programmes by providing logistic
support and venue arrangement. In 2014, we supported two movie screening events for our beneficiaries
on the Meal-on-Wheels programme. Around 120 elderly beneficiaries and volunteers enjoyed a special
movie screening at the Sophia Cooke Ballroom, followed-by a sumptuous lunch. Additionally, the YWCA
Kids’ Club Christmas Party was held at FCL on Saturday 20 December, with 150 children in attendance.
With games and food, they all had had a fantastic time.
Our staff also contributed with their involvement in YWCA fundraising events such as Muzikalthon and
the annual YWCA Flag Day.
Looking Forward
2015 will be another challenging year. Approximately 6,000 more hotel rooms will be added in Singapore
this year, adding to the ever competitive marketplace.
Fort Canning Lodge will remain focused on developing and growing our familiar market segments,
namely that of the Christian community, churches, the government sector, selected corporate clients and
travel agents.
As Singapore will be celebrating her 50th year of independence this year, the lineup of activities will attract
more visitors to the country. In accordance, we plan to seek further opportunities to enable more visitors
to enjoy our hospitality.
Staffing is a continuous challenge with the current
tight labour market conditions in Singapore and
the implementation of more stringent foreign
workers policies. FCL continued to operate below
the necessary headcount in all departments in
2014.
One of our strategies in meeting long-term staffing
needs was to be a host to ITE’s industry attachment
programme. Its successful implementation in FCL
will ensure a steady annual supply of graduating
students from ITE’s School of Hospitality Services
who are grounded in hospitality operations,
concepts and processes. ITE was approached in late
2013 and we are pleased that FCL was accepted as
one of the hosts in 2014 for industry placement.
As such, two students from Higher Nitec in the
Hospitality Operations Programme were selected
by FCL for placement as interns, serving primarily at
the Front Office. To ensure success of the industry
placement, a structured coaching programme and
28
CDC, Kindergarten, and ESU
Child Development Centres,
Kindergarten, and Educational
Support Unit
Training
08
Child Development Centres,
Kindergarten, and
Educational Support Unit
29
In 2014, we achieved a major milestone in
the delivery of quality education with all of
our educators holding or working towards a
qualification in early childhood, and about 75% of
our educators accredited at a Diploma level. Two of
our Principals are also undergoing their Bachelor of
Arts (Hons) in Early Childhood Education with the
University of Wales. We have increased investment
in professional development, training and focus
group discussions to support and improve our
programmes and practices. Training has always
been our key focus as we strongly believe that
a qualified workforce is the first and necessary
step to improving the quality of Early Childhood
Education.
Behaviour Management Workshop conducted by
Jill Lowe
Our Educational Support Unit (ESU) is committed
to ensuring that the early childhood educators
(ECE) are adequately prepared for children with
special needs in their classes. Certified ESU staff
who have attended the LLLI and HANDLES will
be conducting in-house training sessions in June
and December 2015 for teachers and principals
under the Integrated Child Care Programme. As
these programmes are designed to improve both
typical and atypical kids’ cognitive and language
processing skills, in-class demonstrations will also
be conducted in an ICCP centre.
Chinese Teacher’s Workshop conducted by
Trainers from KLC
Music and Movement Workshop conducted by
Lavina Chong,founder of Our Music Classroom
Sports and Team Building conducted by Basileus
Sports
30
CDC, Kindergarten, and ESU
CDC, Kindergarten, and ESU
Best Centre Awards
Principals’ Retreat Cum Strategic Planning
Each year, we recognise outstanding centres with
the annual “Best Performing Centre” and “Best
Effort Centre” Awards. These centres represent
the best in the YWCA, as they are committed
to helping every child reach their full potential,
with every teacher demonstrating outstanding
dedication and professionalism.
During the one-day Principals’ Retreat cum Strategic
Planning in November, the Principals worked
on three areas of strategic priority; Sustainable
Operations, Increasing Enrolment, and Career
Progression for Staff. After the planning session,
the Principals were treated to an afternoon of rest
and relaxation on board the White Sails Yacht.
Clockwise: Ang Mo Kio CDC (Best Effort
Centre), Pasir Ris CDC (Best Performing
Centre), McNair CDC (Best Effort Centre).
Integrated Childcare Progamme (ICCP)
External Individualized Cognitive and
Behaviour Intervention (ICBI)
17 children received intervention support from ESU
to improve cognition and behaviour in a one to
one setup from March to December 2014. Three
have progressed to mainstream Primary One and
one has entered Pathlight School.
In 2014, ESU supported 22 children with special
needs at our three ICCP centres and two other
CDCs. Among these, five have graduated with
three progressing to mainstream schools, one to
Pathlight School, and one to St. Andrew’s Autism
School.
What’s New For 2015
Music Core Programme
New Projects and Programmes In 2014
Admin Consolidation
As of September 2014, the Preschool Division
is organized into three units - Operations,
Administration and Curriculum. The Operations
Unit oversees the daily operations at our ten CDCs
and Kindergarten. This division is headed by the
Preschool Manager who is assisted by two Senior
Principals, both with many years of experience in
running centres. The six Administrative Officers at
the Administration Unit manage all administrative
duties including weekly on-site visits to their
appointed centres to assist the Principals in the
centres’ administration. The Preschool Manager
31
also works with a Senior Curriculum Specialist
and two Curriculum Specialists to provide a
comprehensive preschool curriculum for all our
centres. We are in the process of sourcing for a
General Manager to head this division.
Joy For Reading Programme (JRP) - Story
Telling Competition
YWCA held its first storytelling competition in
October 2014. This event provided a platform
to foster children’s love for reading in their early
years whilst boosting their self-confidence in public
speaking.
A new music core programme by Our Music
Classroom (OMC), TopNotes! commenced in
January 2015. Together with OMC, we wish to
provide a high quality creative music and movement
curriculum that positively impacts and benefits
teachers, parents and children. The programme
will be co-conducted by trainers from OMC along
with the class teachers. An introduction cum
training programme was held on 3 January 2015
for our teachers.
Spark Certification
With our new Preschool Division structure, we
hope to be able to render more support to centres
striving for a SPARK accreditation. Mrs Lucy Lim
from McNair CDC, Ms Ho Mee Khuen from Pasir
Ris and Ms Jennifer Chan from Outram CDC will
be spearheading this initiative. The Management
will provide support to these centres to help them
achieve the SPARK accreditation. Our hope is for all
our centres to be SPARK-certified within the next
few years.
YWCA Kids Therapy Club (Occupational
Therapy)
This programme was started to provide
occupational therapy to children aged two to
twelve years old with mild to severe special needs.
We aim to serve a total of 80 children by 2017.
The operation will be launched officially on 3
March 2015.
Collaborating with Other Agencies
ESU has sent brochures and informative letters
to other agencies to inform them about the
services which we are providing to assist children
with mild to severe special needs. We are in the
midst of planning a comprehensive ESU service
presentation, and thereafter get in touch with the
respective Child Guidance Units at all government
and private hospitals to share about the benefits
of our services.
32
CDC, Kindergarten, and ESU
CDC, Kindergarten, and ESU
Joy for Reading
Programme (JRP)
Principal’s Retreat Cum
Strategic Planning
09
Our Programmes
and Services
Integrated Childcare
Programme (ICCP)
External Individualized Cognitive
and Behaviour Intervention (ICBI)
Kids Therapy Club
33
34
Meals-on-Wheels
Meals-on-Wheels
Meals-on-Wheels
The YWCA Meals-on-Wheels programme continued expanding and achieved the target of 600
beneficiaries in 2014. Over 120,000 packets of food were delivered to elderly, disabled and children from
low-income families, about 14% more than last year.
This was achieved through outreach to all primary schools within the YWCA’s service boundaries as well
as a door-to-door Meals-on-Wheels recruitment campaign. The campaign ran from March to April at 20
blocks of one- and two-room rental flats. Roadshows were held at Lions Befrienders (Ghim Moh), Farrer
Park Primary, and River Valley Primary.
2014 also saw the YWCA engaging a new catering partner, Stamford Catering with Community Kitchen
Co-Operative from 23 October. The latter is a social enterprise project providing employment and business
opportunities for difficult-to-place and needy jobseekers that caters for the needy too.
The Meals-on-Wheels for Elderly (MOWE)
programme has been a hallmark community service
since 1997 to distribute free and nutritious lunches
every weekday to needy, frail and homebound
elderly aged 60 and above living in the Outram
vicinity. In 2014, the elderly served grew in number
from around 255 to 350, with the inclusion of
new partners Lions Befrienders (Ghim Moh) and
EverGreen Circle Senior Activity Centre.
Children
MOWE quarterly outings continued to be held to
provide for the emotional and social well-being
of our elderly beneficiaries. An average of around
60 elderly attended our outings with about 40
volunteers engaged to befriend them.
Since 2006, the Meals-on-Wheels for Children
(MOWC) programme has been distributing free
nutritious dinners every weekday to children aged
between five and 12 from low-income families in
the Outram vicinity. 2014 began with 127 children
and closed at the end of the school year at 300.
five new school partners came on board; Farrer
Park Primary, Fuhua Primary, Queenstown Primary,
River Valley Primary and Yuhua Primary, bringing
the total number of partners to eight.
On 8 February, the Chinese New Year Lunch
Celebration for Elderly was held and mandarin
oranges and red packets were distributed by the
YWCA Board. 2013 partners Asian Film Archive and
Cathay-Keris Films came on board to recommend
and lend more nostalgic film classics for the MOWE
Movie Lunches held on 16 April and 23 July. 95%
of the April Movie Lunch volunteer turnouts were
students, and the July edition featured performers
from the Youth & Children’s Palace from China.
School partners submitted letters to recommend
Financial Assistance Scheme students into the
programme in 2014, without the need for
further documents as the MOWC income criteria
was revised to match the Scheme’s standards so
households earning a total income of $2,500 could
be eligible. The increase was supplemented by an
extension of service boundaries for the afternoon
deliveries to include Jurong East and Farrer Park.
On 26 April, 18 Cub Scouts from Pack 3017 donated
$500 worth of items and packed exam care kits
for 50 MOWC beneficiaries. It was especially
meaningful for the young boys to make these kits
for needy children of corresponding age and they
put a lot of thought into their personalised cards.
Meal delivery volunteers continued to be engaged,
with 15 teachers from Radin Mas Primary School
coming down on 19 November to bless the lives of
more children.
Disabled
The number of beneficiaries for the Meals-onWheels for Disabled programme more than
doubled from 16 to nearly 40 in 2014. Disabled
beneficiaries continued to be engaged for MOWE
outings and wheelchair transport was made
available.
35
Elderly
a food collection from 7 to 8 March whilst
Ngee Ann Polytechnic’s FoodAID club sent 26
volunteers on 6 December to bake 600 cookies
for 100 beneficiaries. Another group of volunteers
organised a bake sale and donated halal cakes
to beneficiaries from the Pipit Road area under
THK Family Service Centre @ Macpherson on
13 December. Additionally, 25 students from
Singapore Management University did meal
deliveries on 1 August, and Dell sent seven staff to
cover the 3 December morning deliveries.
The YWCA also continued to receive requests for
spring cleaning for the elderly. A group from The
Church of Jesus Christ of Latter-day Saints reached
out to homes in Telok Blangah on 29 March. On
28 May, a secondary one class of 40 from Yio Chu
Kang Secondary went door-knocking at Banda
Street to volunteer such services to the residents
there. The Church of the Holy Spirit sent about
40 secondary school students to clean 16 homes
on 2 and 16 August in the Jalan Bukit Merah and
Tampines areas respectively too.
On 6 September, TKH Lighting sponsored 40
tickets and two-way transportation for elderly
and volunteers to watch the ‘Laugh Out Loud!’
Mandarin Crosstalk performance at Esplanade’s
Moonfest. The Grand Mandarin Restaurant added
a gift of 60 boxes of mooncakes to the season,
which were delivered to the homes of beneficiaries.
Many volunteer groups approached the YWCA
with blessings of food and service. 26 students
from Singapore Chinese Girls’ School conducted
“ Over 120,000 packets of food
were delivered to elderly,
disabled and children from
low-income families, about
14% more than last year.”
36
Meals-on-Wheels
Sustenance for Families
Meals-on-Wheels
Sustenance for Families
More than
More than
600
120,000
packets delivered
beneficiaries
Meals-on-Wheels Children
127
300
Number of beneficiaries
(From beginning to end of 2014)
Meals-on-Wheels Disabled
16
40
Number of beneficiaries
(From beginning to end of 2014)
Meals-on-Wheels Elderly
255
350
Number of beneficiaries
(From beginning to end of 2014)
The Sustenance for Families programme was
launched in 2010 to ease some of the financial
burdens faced by the needy families in our
community. As of December 2014, the YWCA
serves over 1,300 families and the numbers are
consistently increasing monthly. We wish to extend
our heartfelt appreciation to our stakeholders
who contribute towards making this programme
a success.
Realm of Tranquillity continued partnership with
the YWCA for both the weekday and weekend
monthly food ration distributions in 2014. As such,
there was an increase in the beneficiaries from an
average of 80 to 130 per month across the various
estates.
We are elated to have welcomed new corporate
volunteers on board from Yellow Pages, Ralph
Lauren, Standard Chartered Bank, Lunch Actually,
37
Grundfos and United Parcel Service (UPS) who
enthusiastically participated in packing and
distributing rations and expressed interest to
continue doing so in 2015.
The YWCA is proud to have opened this programme
to visitors from overseas for the very first time since
its launch. In December 2014, a group of youth
volunteers from Hong Kong aged 16 to 24 years
old were involved in the weekday packing as part
of their exchange tour programme. The benefits
were twofold as the youths were able to develop
their world vision on volunteering whilst packing
bags for our beneficiaries. The session saw a joint
international effort as local students from Ngee
Ann Polytechnic were also on hand to guide the
visitors.
The programme is only made possible with the
generous support of many volunteers who lend
38
Sustenance for Families
Sustenance for Families
their time and service to pack and deliver the rations
island wide to over 1,300 families every month.
We are blessed to have dedicated volunteers who
go above and beyond, taking the extra mile to
ensure that the programme runs smoothly. Due
to the peak and holiday seasons for Yellow Pages
and UPS, were unable to deliver rations in bulk.
However, individual employees willingly stepped
forward to personally deliver the rations on their
company’s behalves with their own vehicles.
The former Adult Day Centre (ADC) where the
rations are packed and kept will be undergoing
renovation in 2015. When this is complete, there
will be ample space for the growing number of
bags packed and distributed each month, as well
as to accommodate a larger pool of volunteers. The
programme continues to expand through word-ofmouth and agencies’ referrals.
What goes into one ration bag?
1 pack of biscuits
1 can of baked beans
1 pack of 400g Milo refill
Sustenance for Families Beneficiaries
North: 23
1 litre cooking oil
North-East: 37
5kg of rice
West: 91
Central: 156
East: 27
Direct Beneficiaries: 334
Total Number of Beneficiaries: 1,300
39
1 pack of instant noodles
1 can of sardines
Customisable pack includes milk powder and
diapers for both adults and children.
40
Kids’ Club
Kids’ Club
Kids’ Club
The YWCA Kids’ Club was set up to offer a more
holistic approach to help children under the Mealson-Wheels programme by creating a rewarding
and conducive environment for them to develop
their character and self-worth, and to discover
their unique talents and potential. To further these
aims, the Kids’ Club opened its doors to both old
and new partners, programmes and children in
2014.
The Kids’ Club has been providing social, emotional,
moral and academic support to disadvantaged
children aged between five to 12 years since
2007. In 2014, the direction of organising free
enrichment programmes of workshops and outings
to engage the children took on a more causedriven slant. Embedding causes and principles into
the programmes served to enlighten the children
by nurturing their civic consciousness.
There were 44 session of Kids’ Club held in 2014
with an average attendance of 11 children from
the pool of 95 registered. Of these 95 children,
over 40% are not Meals-on-Wheels beneficiaries,
but have been brought in by their friends and
through word-of-mouth.
Regular sessions were run on 2nd and 4th Saturdays
from 10am to 1pm with transport provided, and on
certain weekdays during the school holidays. Upon
request from parents, the free tuition programme
was brought back between July to October and 11
drop-in tuition sessions were run with up to nine
students and eight volunteers engaged. Numbers
were kept small to ensure each child would have
individual attention as far as possible, something
they lacked in the traditional school setting.
2014 also saw the Kids’ Club welcoming two
41
“Embedding causes and
principles into the programmes
served to enlighten the
children by nurturing their civic
consciousness.”
children with special needs. They had come across
the programme on the YWCA’s website and been
attracted by the prospect of fun and new friends.
With the support of their caregivers who attended
sessions with them, they became integrated into
the Club, teaching the other children important
lessons as well. One of them even took the stage
at the Kids’ Club Christmas Party to perform in the
ukulele ensemble!
Volunteer engagement for Kids’ Club was very
high with volunteers running and facilitating over
80% of the 2014 activities and student volunteers
accounting for the majority. The Kids’ Club also
welcomed new corporate volunteers from Avnet,
Barclays, Building and Construction Authority, and
LaSalle Investment. Their active involvement helped
socialise the children and they visibly opened up
more readily to the steady stream of youth and
adult buddies that came into the Club and their
lives. The YWCA sincerely thanks all those who
have put in their efforts, resources and time to
serve the children by love and enacting the YWCA
core values.
In 2015, Kids’ Club’s focus will be to empower
the children to “By love, serve one another”,
thus helping them rise above their disadvantaged
circumstances to impact the lives of others around
them for the better.
42
Kids’ Club
Workz-on-Wheels
Kids’ Club Statistics
55
Number of
sessions held
284
Number of
volunteers
engaged
13
Number of Student
Volunteering
Groups Engaged
265
Turnout at
X’mas Party
43
212
Number of
children reached
116
Total number of
session hours
5
Number of Corporate
Volunteering Groups
Engaged
80%
Percentage of
sessions run
by volunteers
Workz-on-Wheels Programme
Workz-on-Wheels (WoW) was launched in 2012.
The objective of this programme is to impart
essential craft and life skills to disadvantaged
children and youth at-risk from various homes
and schools around Singapore. In the early days
of the programme, the workshops enhanced skills
such as arts and crafts, sewing and crocheting.
However, through our weekly interactions with the
children and youth, we came to know them on a
more personal level and realised that there was a
tangible gap which WoW could come in and fill.
Since the children and youth are from harsh and
underprivileged family backgrounds, we desired
to create a more holistic programme that fulfilled
their emotional and social needs, going further
than merely teaching them hands-on skills.
In 2014, our WoW programme expanded greatly.
Our workshops shifted focus and are now primarily
focused on developing the emotional health of the
children and youth whom we bless. We ran a total
of 59 workshops throughout the year, totalling 114
hours, with seven different partner organisations.
We worked with a group of individuals aged
seven to 17 years old at Chen Su Lan Methodist
Children’s Home, our first collaborative WoW
partner. Throughout the year, we identified that
the children have difficulty expressing and sharing
their feelings with one another. Thus, we started
to tailor other activities which would encourage
them to achieve this. In June, we introduced the
first self-esteem workshop series to aid them in
building confidence and thus open up to those
around them.
We are thankful to have the support of a regular
pool of volunteers who are on hand each session
to befriend the children and lend them moral
support. Seeing familiar faces often enables them
to feel more comfortable and at ease such that the
workshops will benefit them twofold. Moreover,
with the help of dedicated volunteers, we are
able to run an increased quantity and variety of
workshops. In the past, most of the session for the
AG Home were conducted by our staff members,
however in 2014, we expanded our reach by
inviting regular volunteers from numerous
organisations to conduct weekly sessions.
In 2014, we worked closely with Sunbeam Place
and Prison Fellowship Singapore in particular. The
children in these organisations are aged five to 17
years old and come from an array of backgrounds.
Some have been abused or neglected in the past,
whilst others have been deemed beyond parental
control or have incarcerated parents. Thus, they
tend to have a lot of emotional struggles and
anger. We addressed these issues through baking
workshops as baking is therapeutic and helps foster
self-esteem when the children see the end product
of their hard work. Furthermore, since the children
have their own in-groups, friendship workshops
were also conducted to cultivate better social and
communicative skills and teach the children the
valuable attribute of gaining acceptance of others.
We are proud that our WoW programme can
provide a platform to educate children on skills that
will stay with them throughout their journey into
adulthood. Self-care workshops were conducted
for the children of Canossaville Children’s Home
who come from underprivileged families. In
order to build a positive image and identity for
themselves, we educated them about personal
hygiene, manners and healthy eating. Honing
these skills will benefit them as they progress into
the workforce and have families of their own in
the future.
Throughout the year, we endeavoured to
incorporate an element of fun into our workshops
to make them more memorable and enjoyable
for the children. Thus, in September, we held an
inaugural Junior MasterChef competition for the
latchkey kids of New Town Primary School, during
which they were tasked to cook a meal all by
themselves as part of an assessment. This was the
grand finale of a series of basic culinary workshops
that the children had undergone.
44
Workz-on-Wheels
Workz-on-Wheels
Workz-on-Wheels
7
59
Number of partners
we have worked with
Number of workshops
conducted
Number of
hours of
workshops
conducted
“We are proud that our WoW
programme can provide a
platform to educate children
on skills that will stay with
them throughout their
journey into adulthood.”
In 2014, we started a new collaboration with
Punggol Primary School, working with children
with special needs for the very first time since
WoW was launched. The school’s counsellor
contacted the YWCA, requesting for us to conduct
workshops on self-esteem for their children from
the ‘Twinkles’ programme. This group of children
have special needs such as dyslexia, Attention
Deficit Hyperactivity Disorder (ADHD) and mild
Autism Spectrum Disorder (ASD) and are nine to12
years old. The aim of these workshops was twofold;
to raise the pupils’ self-esteem whilst inculcating
character values and independence, and to provide
the children with a platform to promote empathy,
a sense of belonging and an avenue to voice
their opinions and express themselves.
The YWCA is grateful for the opportunity to
work with a diverse and growing group of
organisations. We work in harmony with these
homes and schools to strive and meet the needs
of these children and youths. We have built a
good rapport with each of our partners, made
stronger through our two way feedback and
communication channels which allows them to
be updated about the children’s progress whilst
providing us with the chance to improve on our
programmes concurrently.
We are constantly seeking to expand and
broaden our horizons with the WoW
programme. In line with our desire to address
the emotional and social needs of the children
and youth, two topics that we are currently
exploring are anger management and boygirl relationships. The YWCA looks forward to
continuing making a difference in the lives of
our beneficiaries of our WoW programme this
year.
274
114
Number of volunteers
164
Number of hours contributed
by the volunteers
Our Current Topics
Arts and Crafts
Jewelry Making
Sewing
Cooking/Baking
Self-Esteem
Friendship
Emotional Health
Self-Care
Job Interview Skills
Topics we are Exploring
Anger Management
45
203
Number of children and
youth who have benefitted
from this programme
Boy-Girl Relationship
46
Youth Centre
YWCA House
Youth Centre
YWCA House
The YWCA House serves as a platform for young women between ages 18 to 25 years old to start anew
and rebuild their lives for a better future. The hostel promotes independent living and highly encourages
residents to live responsibly and strive for a better life through pursing higher education qualifications.
The YWCA has successful applied for study grants for the young women who receive limited family
support.
Residents are referred to the YWCA by children’s and young people’s homes or agencies, together with a
complete social report. In total, the YWCA House received 10 referrals in 2014 and will continue to reach
out to more children’s and young people’s homes in 2015.
The YWCA Youth Centre serves as a facility for
children and youths to come and acquire new skills
such as baking and cooking. The facility is open to
youths and children from YWCA Kids’ Club and
Workz-on-Wheels (WoW) partners such as Prison
Fellowship Singapore, Punggol Primary School and
New Town Primary School.
In 2014, the YWCA continued to open her doors
to the AG Home to conduct sessions for their girls
on Tuesday afternoons. During school holidays,
activities were planned for the youths living around
the vicinity of Outram. A total of 18 sessions and
two outings were planned and conducted for them
throughout the year. These range from cooking
workshops, such as chicken burgers, bimbimbap
and baked pasta to baking workshops, such as
47
cupcakes, cookies and macarons. Aside from
honing their kitchen skills, crochet workshops were
also conducted.
As part of a reward for youths with regular
attendance, they were invited for an outing to the
Singapore Discovery Centre during the June school
holidays.
At Youthphoria, the youths participating in riveting
carnival games and enjoyed free popcorn and
candy floss, and even caught the movie ‘How to
Train Your Dragon 2’ in 3D. During the year-end
holidays, the youths went to the River Safari to
learn about the famous rivers in the world and the
animals that inhabit them, as well as to visit the
Giant Pandas, Kai Kai and Jia Jia.
48
Membership
Membership
Chinese New Year Shopping
The annual Chinese New Year Shopping was held
on Saturday 18 January 2014. This spree not only
brought our members to the cheapest shopping
deals around Singapore, but the best factory
outlets across the island. Besides that, members
also had the opportunity to shop in the lovely
company of their friends.
10
Programmes and
Activities
22 members were ferried in a coach to and from
factory outlets like Kwong Cheong Thye, Bee
Cheng Hiang, Bengawan Solo and many others in
Woodlands Terrace and Woodlands Link, as well
as Taisun and Hock Seng Food at Pandan Loop,
and lastly, Song Fish Dealer at Fishery Port Road.
A sumptuous lunch was served in the peace and
comfort of Forrest@Orchidville.
Investment Talk
The 2014 edition of Investment Talk was held on
21 March, where guest speaker, Dr. Tan Kee Wee
returned for the fourth year to share his financial
insights. In a similar fashion to previous years,
with his wealth of knowledge and experience
in forecasting financial markets and global
economies, Dr. Tan shared and illustrated his views
to the investors who attended.
The YWCA is very privileged to have Dr. Tan, who
conducts similar talks with MediaCorp, to share his
insights with our members every year since 2011.
49
Annual General Meeting
The Annual General Meeting of the YWCA
was held on 22 April 2014. The new Board was
instituted with Ms Tan Kee Leng as the President,
and Ms Mavis Tsoi and Mrs Dancy Thong as 1st and
2nd Vice Presidents respectively.
Senior Citizens’ Lunch cum Movie
Screening
The annual Senior Citizens’ Lunch was held on
24 October 2014. For the first time, the event
featured a movie screening of an old time classic,
Mary Poppins, before lunch was served.
We have since reserved this special day annually to
honour and celebrate our senior citizens for being
such fine examples to society. As per traditions, a
Peranakan spread was served at the Sophia Cooke
Ballroom for a total of 106 old and new friends.
50
Golden Y Fellowship
Golden Y Fellowship
In 1995, a pilot programme, Golden Y Fellowship (Golden Y) for senior members was started to meet the
needs of ladies above the age 60. They meet regularly for activities on Monday mornings from 11am to
2pm at YWCA Outram. The ladies pay a nominal fee and enjoy the weekly fellowship programme which
includes praise and worship, prayer and sharing, sing-along sessions of songs of yesteryears, board games
and lunch. Special programmes and outings are also planned for the ladies on festive occasions.
For the year 2014, the Golden Y organised the following activities:
-
“Christmas After Glow” in January
-
Chinese New Year celebration in February
-
Golden Y Anniversary in March
-
Mother’s Day celebration in May
-
National Day luncheon in August
Periodically, a small potluck luncheon is held where the ladies showcase their culinary skills. The buddy
system where the ladies are grouped based on proximity of their homes so that they can take care and
look out for each other, is going on well.
On top of their own activities, the Golden Y supports, donates and helps out in YWCA events throughout
the year.
TGIF Campaign
TGIF Thank God I’m Female!
Campaign
The TGIF campaign was launched in July 2012 to raise public awareness of the prevalent issues faced by
young women aged 13 to 35 years old. Two by-products of the campaign were:
1) “CHIC” notebook which contains educational facts and information on topics relevant to young
women aged 13 to 18 years old such as relationships, conflict management, body changes and mental
health
2) YWCA Safety Alert; a mobile phone application which is designed to enhance the safety of young
women, anytime, anywhere. The mobile phone application is available for free on both the Apple Store
and Google Play Store.
In 2014, the YWCA embarked on a collaboration with the Jurong West Neighbourhood Police Centre
to further promote the YWCA Safety Alert in hopes to enhance the safety of women in Singapore. The
YWCA participated in the following road shows throughout the year:
Date
Event
Guest of Honour
23 March 2014
“Be SAFE” Outrage of Modesty Launch
Mr Desmond Lee
27 April 2014
Emergency Preparedness Day at Taman Jurong
-
30 May 2014
NRP Public Consultation cum Exhibition
Mr Lawrence Wong
6 December 2014
Bukit Batok Emergency Day
Mdm Halimah Yacob
The total number of downloads since the application’s launch in 2012 has exceeded 15,000.
51
52
Exchange Sessions
Exchange Session with YWCAs
Beijing, Guangzhou and Hong Kong
11
Global
Connections
In 2014, the YWCA was privileged to host three
groups from fellow YWCAs around Asia who
visited Singapore and stopped by for exchange
sessions with our Board Members and staff at
YWCA’s Fort Canning Lodge. On 4 November, we
received our friends from YWCA Beijing, including
15 Board Members, members and staff, and on
12 December, six guests from YWCA Guangzhou
consisting of the Executive Director, Board Members
and Programmes managers visited.
The afternoons were a great opportunity to learn
about the different programmes, services and
activities that our overseas counterparts carry
out. Thus, there was a two way flow of ideas and
inspiration. Moreover, each session presented a
rare chance to learn about each other’s culture,
business practice and organisational history and
values, fostering closer and stronger ties and
building a platform for future collaborations.
On 30 December, 20 youth volunteers from
Hong Kong came to Singapore for an exchange
tour under the Hong Kong Outstanding Youth
Volunteers Scheme. The YWCA hosted the youths
and five other representatives during a lunch at
Fort Canning Lodge and subsequent ration packing
session at YWCA Outram for 150 families on the
Sustenance for Families Programme. Local youth
volunteers from Ngee Ann Polytechnic FoodAID
Club also joined the session and all worked
together in unison to pack the bags whilst taking
the opportunity to share experiences and cultures
with each other.
We are proud to have extended our global
connections in 2014 and hope to continue to do
the same in 2015.
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54
World YWCA International Leadership Institute
World YWCA International
Leadership Institute on
Women’s Leadership
The World YWCA International Leadership Institute
(ILI) that was held from 6 to 9 October 2014 at
Bogota, Colombia saw 60 women from YWCAs
worldwide coming together. ILI aims to encourage
women, young women and girls alike to exercise
leadership in their lives and communities and
advocate women’s rights. Thus, the training
focused on transformative and intergenerational
leadership on women’s leadership. The YWCA of
Singapore was represented by Nicole Chua, Senior
Executive (Programmes & Services).
The training highlighted the importance of
intergenerational leadership by passing skills
and experience from the older generation to the
young women so as to continue the legacy of the
YWCA movement. In this way, the energy of the
younger generation and the experience of the
older generation can blend so that all can work
in unison. Participants brainstormed on how to
revitalise the YWCA heritage and modernise the
organisation concurrently to attract more young
women to be part of the movement.
agreed that in the next 20 years, the YWCA’s ‘big
dream’ would be to provide education to every
girl and women around the world, to advocate
for women’s empowerment and rights, and to
provide leadership development and promote
intergenerational leadership.
Facilitator Dr Burkhard Gnarig emphasised the
need for bold and transformative leaders in order
to achieve this goal. Transformative leadership
involves being open minded, versatile and able to
adapt and address the needs of the community.
Thus, Dr Gnarig challenged that in the next 20
years, the YWCA must be bold and courageous
and open to change. It is pertinent that the younger
generation are given the liberty and opportunities
take part in decision making because eventually
they will be the ones to accept the torch and
continue the legacy of the YWCA movement.
12
Our Volunteers
The four day training ended with a closing dinner
and a night city tour where the women danced
all the way up to a hilltop to enjoy a magnificent
night view!
After various dialogues and discussions, the cohort
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56
Our Volunteers
Our Volunteers
Our Volunteers
Sustenance for Families Volunteers:
The YWCA is extremely blessed to have the support of a great number of devoted volunteers who
selflessly give of their time and energy to our programmes and services. We are grateful for the groups
and individuals who lend their hands during our fundraising events, workshops, ad hoc projects and the
running regular of our programmes.
We are also thankful for the generosity of every single donor and sponsor who has supported the
meaningful work that the YWCA carries out, enabling us to grow and expand. Every contribution helps
in bettering our programmes for the wellbeing of our beneficiaries.
Thank you to each and every one of the volunteers and donors listed below for enabling us to continue
to reach out and touch the lives of the needy in our community.
Corporate Volunteers:
Avnet Asia Pte Ltd
Barclays
Building and Construction Authority
Cambridge University Press
Charles & Keith Group
Dell Global B.V. (Singapore Branch)
Genesis Advisors
Global Yellow Pages Limited
Grundfos (S) Pte Ltd
Hitachi Construction Machinery Asia &
Pacific Pte Ltd
Home-Fix D.I.Y. Pte Ltd
JTC Corporation
LaSalle Investment Management
Ralph Lauren (Singapore) Pte Ltd
Standard Chartered Bank (Singapore) Limited
United Parcel Service Singapore Pte Ltd
Organisations and Schools:
American Cub Scout
Anglo-Chinese School (Barker Road)
Hula Studio Kupono Lani
Nanyang Junior College
National University of Singapore
Ngee Ann Polytechnic - FoodAID Club
Outward Bound Singapore Alumni
Raffles Junior College Dance Club
Realm of Tranquility
River Valley High School
Singapore Polytechnic
Singapore Management University (Individual
volunteers)
Singapore Management University (Project Tai Yang)
Singapore Management University (Project Touch 6)
The Minton Condominium
Yio Chu Kang Secondary
Meals-on-Wheels Volunteers:
Ms Adeline
Mr Allen Lim Cheng Jiet
Ms Al Olympia
Ms Chan Ee Lin
Ms Chee Poh Eng
Ms Cheong Sau Peng
Ms Cindy
Mr Derrick Koh Kok Niu
Mrs Easwari Sivalingan
Ms Irene
Ms Jenny Neo
Ms Jenny Tang Li Chuen
Ms Jinny Tan Hui Choo
Mr Lai Yu Sheng (Keefe)
Mr Mark Teo
Ms Sally
Ms Tan Ek Len
Ms Tatiana Teh
Mr Victor Chong & Mrs Georgette Chong
Ms Vivien
Ms Wang Keren
Ms Adeline Lee
Ms Alexandra Wong
Ms Anna
Ms Angeline Han Hung Kwang
Ms Angie Ng Siew Lan
Mr Arthur Phua & YWCA Volunteers’ Team
Ms Ashley Poh
Ms Barbara Tan
Ms Bi Bi Tan
Ms Careen Wong
Mr CC Teng
Ms Dianne Lim
Ms Grace Tow Gek Beng
Mr Ho Chee Kong
Mr Imy Tan Guo Mei
Mr Ivan Huang Baojia
Mr Jackie Neo Sy Thai
Ms Jessica
Mr Khim
Ms Kelvin Tan Keng Swee
Mr Lee Wung Kong
Mr Lim Yew Lian
Mr Nazri Bin Osman
Ms Ooi Shu Yun
Ms Pauline Chua Mui Gek
Ms Phuah Hui Shan
Ms Rose Ang Peck Geok
Ms Selena Chee
Ms Sally Seah
Ms Sharine
Mr Surendran Ramachanthiran
Ms Tan Ek Len
Mr Thomas
Ms Toh Shi Ling
Ms Toh Xin Ni
Mr Vincent Lee
Ms Viviann Ban Jia Hui
Ms Yu Hong
Kids’ Club Regular Volunteers:
Ms Amanda Chen Yishan
Mr Calvin Yeo Wei Xiang
Ms Eileen Chee
Ms Lena Tai Ying Xian
Ms Leong Fong Yee
Ms Parvathy Lakshmy
Mr Richard Chee
Ms Sabina Yuen
Ms Teo Xuan Ting
Ms Wong Xiu Ting
Workz-on-Wheels Volunteers Facilitator:
Ms Daniella Doverne
Ms Mariam Khalid
Ms Ng Suet Mei
Ms Su Li Ying
Mdm Pauline Chua Mui Gek
Mr Prakash Menon Srikumaran
Workz-on-Wheels Regular Befriender:
Ms Alison Flinchum
Ms Angela Chew Si-Hsin
Ms Cherie Chan
Mr Chua Yee Sian
Ms Giovanna Laudisio
Mr John Chan Yi On
Ms Karin Ke Weizhen
Mr Koh Yao Zhong
Ms Lauren Yio Thiam Wah
Mr Maik Schroeer
Child Development Centres Parent
Volunteers:
Mdm Chai Foong Har
Ms Deepavathie D/O Vasudevan
Ms Edwina Eng Fong
Mr Raymond Tan Lee Chye
Mr & Mrs Shaun Loh Wai Phang
Mdm Soon Geok Hwa
Volunteer Chef & Photographer:
Mr Jeremy Nguee
Volunteer Chef:
Mrs Anne Loh
We wish to apologise in advance if any inadvertent error is made of mentions in the list above.
57
58
Corporate and Individual Philanthropy
Corporate and Individual Philanthropy
$20,000 and above
Lee Foundation Singapore
Singapore Totalisator Board
$10,000 and above
13
Corporate and
Individual Philanthropy
Aries Fresh Pte Ltd
Binjai Tree Limited
Hwang Helen-Hsu Pao Ching
United Overseas Bank Limited
United Parcel Services Pte Ltd
$5,000 and above
Tan Chin Tuan Foundation
Tan Kee Leng
$2,000 and above
Chok Soo Hoon, Mildred
Derrick Koh Kok Niu
Grundfos (Singapore) Pte Ltd
Michelle Cheo Hui Ning
Nguee Soo Cheng
NTUC Fairprice Foundation Ltd
Peter Hung
Tong Moi Eng (Mrs Evelyn Ng)
YWCA Beijing
$1,000 and above
Airesearch Technology Pte Ltd
Ankaraju Bharat Kumar
Chua Ai Lin
Geoffrey Wong Ee Kay
International Baptist Church of Singapore
Leung Yee Ping
Lily Yeo
Lim Seng Ann
Lo Hock Ling & Co.
Priya Muthusamy
59
Seah Chee Hwee
Seet Chu Seng
Singapore United Estates (Pte) Ltd
Tan Kian Yong
Teo Chai On
Wong Toon Pang, Willie
Yang Tuck Meng
Yow Meng Kee
$500 and above
Andrew Er Learning Hub Pte Ltd
Chow Kan Shun
Dancy-Ann Kho Cha Kuon
Evelyn Tan Ee Ling
Goh Soon Hong
Goh Patrick Joo Teck
Hui Yew Wah
Lam Li Min
Lee Chue Chye Lionel
Leong Cheng Wee
Lien Christopher Tsung Chien
Margaret Chew
Maureen Nguee
Nesbitt James
Tay Wei Lien
Teo Lucy
Yeo Chai See Evelyn
$200 and above
Adrena Chai
Ang Chee Kok
Caroline Chua
Catherine Chan Swee Eng
Chan Yuh Miin
Cheng Ansgar Chi Chong
Cheok Andrew Khong Beng
Chew Kim Yew
Chow Wai Leng
Chu Tee Chui
Hamilton-Shimmen Cecil Andrew Chong-Lok
60
Corporate and Individual Philanthropy
Jacob Tan Teck Lee
Law Wee Ling Jerlyn
Lee Chun Wah
Lee Shiaw Yu
Leong Swee Sum
Lim Kwang Suan Rosalind
Lim Soh Huan
Low Adrian Soon Huat
Low Geok Neo Elizabeth
Oh Hazel Huey Fang
Ong Lay Cheng
Ruby Patricia Norris
SMU - Project Touch 6
Tan Claris
Tan Lay Kheng
Toh Hong Ting
Wong Yuet Oi
$100 and above
Angie Koh Bee Ching
Charles Foo Kwok Chiang
Cheah Sin Moh
Cheong Thim Wan
Cindy Tan Ang Chong Meng
Clancie Chia Pei Rong
Foo Amy
Foo Susan
Ho Mei Shi
Jenny Lee Mui Lian
Kan Sui Yee, Linda
Kie Heng Hardware & Engineering
Koh Josephine
Kong Seet Yin
Leow Julie
Lim Huey Yuee
Lim Kiat Boey
Molly Foo
Ng Soo Khim
Ngiam Pei Pei
Leung - Chan Laileen, Patricia
Song Sock Huay, Ivy
Soon Lan Trading
Subramenian Sanjana
Tan Janet Mui Hwa
Tan Kee Cheong
Toh Swee Hoon
Tsoi Man Chee Mavis
Tu Jing
Victor Marie Philomena
Corporate and Individual Philanthropy
Yvonne Tan Cheng Cheng
Sponsors
$50 and above
Andy & Cindy Tan
Angliss Singapore Pte Ltd
Avnet
Building & Construction Authority
Cathay-Keris Films & Asian Film Archive
Cub Scouts Pack 3017
F&N Foods Pte Ltd
Frost Food & Beverage
Grand Mandarin Restaurant
Hans Art Gallere
International Baptist Church
LaSalle Investment
La Petite Ecole (French Bilingual School)
Lim Yick Suan
Piggy & Pinky
Radin Mas Primary School
Robinson & Co. (Singapore) Pte Ltd
Shirl Tay
Singapore Crocodile (1968) Pte Ltd
Singapore Management University (Project Touch 6)
Singapore Polytechnic
Smoothie King Singapore Pte Ltd
Suzanni Beaute Pte Ltd
The Minton residents
TKH Lighting
Victor & Georgette Chong
Willow Nursery
Ang Geok Kee, Ricky
Ang Su-Lin Wendy Nee Ooi
Bana Zareena Nazeemali
Beins Messalina Lyra
Chan Peck Kai, Peggie
Chow Mei Leng Madeline
Christopher Craig Sanda
Foo Patrick Mow Chuan
Hashina Parveen
Irene Chua
Jacqueline Teo
Lee Cheun Li Jean
Lee Guan Cheong
Lee Ping Kee
Liu Xiajun
Ng Hui Oie Helena
Ng Weiyu
Soikanth Yukla
Tan Ee Ting Caley
Tan Kee Khim
Tan Si Chuan
Wong Kia Vid, Kelvin
Woo Li Chun
Yap Beng Jin. Mildred
Zeng Yun
Below $50
Chiang Xue Chun
Give SG
Ji Linlin
Low Geok Koon
Lam Zhi Shiong
Lai Hong Diep
Lim Ann Chee
Neo Kee Yong
Poon Wai Theng Mavis
Robertson
Shirley Bay
Tan Hooi See
Tan Chai Ling
Tian Hui
Upkar Kuar Dass
We wish to apologise in advance if any inadvertent error is made of mentions in the list above.
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62
Directory
Directory
14
Directory
National Office
Bedok CDC
254 Outram Road
Singapore 169051
Tel: 6223 1227
Fax: 6227 3650
Email: [email protected]
Website: www.ywca.org.sg
Block 24 New Upper Changi Road
#01-608
Singapore 461024
Tel: 6448 0683
Fax: 6244 0904
Email: [email protected]
YWCA Fort Canning Lodge
Bishan CDC
6 Fort Canning Road
Singapore 179494
Tel: 6338 4222
Fax: 6337 4222
Email: [email protected]
Website: www.ywcafclodge.org.sg
Block 185 Bishan Street 13
#01-323
Singapore 570185
Tel: 6258 9040
Fax: 6253 5652
Email: [email protected]
Educational Support Unit
Bukit Gombak CDC
254 Outram Road
Singapore 169051
Tel: 6221 4335
Fax: 6222 3356
Email: [email protected]
Block 531 Bukit Batok Street 51
#01-136
Singapore 650531
Tel: 6567 1545
Fax: 6564 8947
Email: [email protected]
Outram Kindergarten
254 Outram Road
Singapore 169051
Tel: 6223 2604
Fax: 6222 3421
Email: [email protected]
Website: www.ywca.org.sg/childcare
Jurong East CDC
Block 324 Jurong East Street 31
#01-130/136
Singapore 600324
Tel: 6561 0009
Fax: 6563 4527
Email: [email protected]
Ang Mo Kio CDC
Block 513 Ang Mo Kio Avenue 8
#01-2776
Singapore 560513
Tel: 6456 1087
Fax: 6456 8577
Email: [email protected]
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64
Directory
YWCA of Singapore
Marine Drive CDC
Block 66 Marine Drive #01-202
Singapore 440066
Tel: 6344 1942
Fax: 6346 1094
Email: [email protected]
Young Women’s Christian Association
254 Outram Road Singapore 169051
Tel: 6223 1227 Fax: 6227 3650
Email: [email protected]
McNair CDC
7 McNair Road
Singapore 328516
Tel: 6299 7510
Fax: 6295 4702
Email: [email protected]
Website: www.ywca.org.sg
C
M
Y
CM
MY
Outram CDC
254 Outram Road
Singapore 169051
Tel: 6223 4556
Fax: 6327 1544
Email: [email protected]
CY
CMY
K
Pasir Ris CDC
Block 214 Pasir Ris Street 21
#01-256
Singapore 510214
Tel: 6582 6784
Fax: 6582 2924
Email: [email protected]
West Coast CDC
Block 510 West Coast Drive
#01-315
Singapore 120510
Tel: 6778 8326
Fax: 6778 6598
Email: [email protected]
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66