Mobile HEWFCU Now Available! - Democracy Federal Credit Union

Contact Us
Mailing Address
P.O. Box 25516
Alexandria, VA 22313-5516
Executive Office
400 N. Columbus Street
Suite 300
Alexandria, VA 22314
Phone: 202.488.5400
Toll-Free: 800.742.5582
Fax:
703.299.3015
Exceeding Expectations Every Time!
Main Branch
200 Independence Avenue, SW
2nd Floor
Washington, DC 20201
Phone: 202.488.5400
Toll-Free: 800.742.5582
Fax:
202.488.5476
Skyline Branch
5107 Leesburg Pike
1st Floor
Falls Church, VA 22041
Phone: 202.488.5400
Fax:
703.605.8301
Philadelphia Branch
Forestville Branch
Penn Station Shopping Center
5746 Silver Hill Road
District Heights, MD 20747
Phone: 202.488.5400
Fax:
301.568.0461
BUSINESS HOURS
Mon.-Fri.: 9:30 a.m. to 3:30 p.m.
300 Spring Garden Street
2nd Floor
Philadelphia, PA 19123
Toll-Free: 800.742.5582 | Ext: 7098
Thurs.-Fri.: 9:00 a.m. to 1:00 p.m.
VISA® Card Service
Phone Numbers
Third Quarter
2010
Customer Service: 800.654.7728
ATM/Debit Cards
Lost or Stolen: 888.918.7824
Activation: 866.985.2273
Credit Cards
To Report Fraud: 888.918.7313
Activation: 800.527.7728
DELUXE CHECK ORDER
New$ line
Providing Sound Financial Information for Members of HEW Federal Credit Union
Toll-Free: 877.838.5287
Online: http://checkorder.deluxe.com
Personal Access Line (PAL)
202.488.5400
800.742.5582
Mobile HEWFCU Now Available!
Did You Know…
FORESTVILLE BRANCH HOURS
HEWFCU now offers banking on the go! Our new Mobile HEWFCU service is a free,
convenient and secure option that allows you to access your account from your mobile
phone. Enroll now by visiting www.hewfcu.com and clicking on Convenience Services.
…that next year marks
HEW Federal Credit Union’s
75th Anniversary?
Tue.-Thurs.: 9:00 a.m. to 6:00 p.m.
Fri.:
9:00 a.m. to 7:00 p.m.
Sat.:
9:00 a.m. to 2:00 p.m.
Mobile HEWFCU consists of two banking solutions to fit your needs.
BRANCH CLOSINGS: F or all branch closings and adjusted hours,
please visit www.hewfcu.com
and click on “Branch Closings.”
Mobile Banking:
Text Banking:
Supported on most phones with
a web browser*
Works with most text-capable phones*
u View account balances
u View recent transactions
u Transfer funds between accounts**
u Locate CO-OP Network ATMs
u Locate CO-OP Shared Branches
u View account balances
u View recent transactions
u Transfer funds between accounts**
* A data plan and/or text messaging
plan is recommended. Members are
responsible for any charges associated with
data usage and/or text messaging. Refer to
your phone carrier for more information.
** Must be within same account.
ABCD Buyers Club Exclusive Auto Sale
July 29-31, 2010
“HEWFCU has partnered with ABCD Buyers Club to offer
you great rates at select dealers. So, what better time than
now to purchase your “Toy for Summer”?
New Autos:
3 As low as 4.49% APR*
Terms up to 60 months
3 As low as 5.49% APR*
Terms 61 to 72 months (Over $25,000)
3 As low as 6.49% APR*
Terms 73 - 84 months (Over $35,000)
3 Additional Discount Available: .25% rate reduction
per 10% down payment of purchase price of vehicle
up to 1.00%
Financing based on 100% of MSRP/NADA New Auto Value
Limited Access to HEWFCU’s Main Branch
Used Autos:
3 As low as 4.99% APR*
Terms up to 60 months
3 As low as 5.99% APR*
Terms 61- 84 months (over $25,000)
3 Additional Discount Available: .25% rate reduction per 10% down payment of purchase price of vehicle
up to 1.00%
Financing based on 100% of NADA Clean Retail Value
Contact us today to get pre-approved by calling 1.800.742.5582, Option 3 or
by visiting www.hewfcu.com. For more information on ABCD Buyers Club,
visit www.abcdbuyersclub.com.
*APR = Annual Percentage Rate. Preferred rates apply to “new money” loans when the borrower
agrees to maintain during the term of the loan either: (1) A Share Draft or Share Account funded
by direct deposit of net check (pay, Social Security, retirement and other recurring payments); or
(2) a minimum of $2,500 in unencumbered shares in the Credit Union (Rate reduction of .50%);
Loan policies, rates and terms are subject to change without notice.
4
contents
Mobile HEWFCU 1
Enterprise Car Sale 1
From the Boardroom 2
Opt-In Notice 2
New Bank on DC Program 2
Limited Access 3
Financial Tip 3
Phone System Upgrades 3
Exclusive Auto Sale 4
Effective August 1, 2010, due to heightened security, individuals
without Federal Government-issued identification will no longer
have access to HEW Federal Credit Union’s Main Branch located
at 200 Independence Avenue SW in Washington, DC. We strongly
encourage Non-Government employees to use our other branch
locations or local Credit Union Service Centers such as those
listed below.
u State Department FCU - 301 4th St. SW, Washington, DC 20024
u DVA FCU-800 K St. NW - Suite 66 - Washington, DC 20001
u Signal Financial FCU - 1401 I St. NW, Washington, DC 20005
We apologize in advance for any inconvenience that this may cause. For more
information about Shared Service Centers,
visit www.cuservicecenter.com.
1
From The Boardroom
The heart of credit unions rests in the philosophy of
“people helping people,” an ideal that HEW Federal
Credit Union does not take for granted. There are
some key recent happenings that have shed even
more light on this commitment.
On June 9, 2010, representatives from HEWFCU,
along with other area credit unions, participated
in the “Hike the Hill” effort on Capitol Hill to oppose
an interchange amendment to the Financial
Services Reform Bill. The proposal submitted by
Senator Richard Durbin of Illinois will result in lower
interchange fees that merchants pay to financial
institutions when consumers make debit card pointof-sale transactions. What the credit union industry
determined was that by having the interchange
fees lowered, our members would be adversely
affected due to the potential of smaller financial
institutions such as ourselves having to charge
fees to provide debit cards, or discontinue card
programs entirely. This would effectively limit your
choices. The amendment could open the door
for minimum and maximum purchase amount
requirements, taking away the flexibility and
convenience of your debit card. The amendment
would also further bail large merchants out from the
responsibility that comes with any fraud that occurs
on their end. We currently pay for any fraud losses
that take place even if the merchant is found to be
at fault.
With your help, hundreds of thousands of contacts
were made nationally to members of Congress to
let them know that we are for consumer rights —
your rights. I sincerely thank you for the postcards,
letters, e-mails and phone calls that you took time
out to complete in order to get the word out. You
embody what the credit union movement stands
for! HEWFCU has been and will continue to be a
financial institution that works for and alongside you.
HEWFCU and DC Government Successfully
Launch Bank on DC Program
On April 28, 2010, HEW Federal Credit Union hosted the Bank on DC launch event at Credit Union
House in Washington, DC. HEWFCU is the Platinum Sponsor of Bank on DC, a public-private
partnership between the District Government, financial institutions and community-based
organizations to ensure that everyone in DC has a checking account and financial education.
The goal of the initiative is to open 10,000 new accounts and establish 10,000 direct deposits by
the end of 2010.
The event began with a press conference in front of Credit Union House that included remarks
from Adrian M. Fenty, Mayor of the District of Columbia; Valerie Santos, Deputy Mayor for Planning
and Economic Development; Michael S. Barr, Assistant Secretary for Financial Institutions for
the US Treasury Department; Patricia Ellis, Chairman of the Board for HEW Federal Credit Union;
Gennet Purcell, Commissioner for the Department of
Insurance, Securities, and Banking; and Congressman
Dan Mica, President and CEO of the Credit Union
National Association.
Immediately after the press conference, attendees
reconvened in the Capitol View Room of Credit Union
House for a number of presentations detailing the Bank
on DC program. Following an introduction and overview
of HEW Federal Credit Union by Patricia Ellis, students
from the Duke Ellington School of the Arts, located in
Washington, DC, performed a collaborative poetry
piece that expressed the value of financial responsibility.
Fiona Greig and Kylee Mitchell, the Bank on DC Program
Managers, presented the audience with an overview
of the initiative including account details, financial and
community partners, and the impact of Bank on DC
even prior to the launch event. Michael Beal, President and CEO of the Maryland and DC Credit
Union Association, highlighted the benefits of credit unions to citizens of the District and beyond.
Upon completion of the presentation portion of the event, a reception took place where guests
were able to network and speak with the Bank on DC partners.
“Being a Platinum Sponsor of the Bank on DC program is an honor for HEW Federal Credit Union,
as we have stood against predatory banking practices and have advocated financial wellness
for residents of Washington, DC and beyond,” commented Kathleen Geary, President and
CEO of HEWFCU. “We look forward to not only meeting, but exceeding the goal of 10,000 new
accounts for individuals in the local underserved areas.”
Due to recent regulatory changes it is
now necessary that you opt in or opt out
of the payment of everyday point-of-sale
transactions in cases where such payment
will result in your account being overdrafted.
If you wish to continue authorizing the credit
union to pay such transactions, you must
opt in. If you do not opt in the Credit Union
will deny point-of-sale transactions if you do
not have sufficient funds to cover them. For
more information, visit www.hewfcu.com
and click on “Courtesy Pay Opt-In Notice”.
2
u Collection activity. If you suddenly stop paying your accounts, be
prepared to get some pretty aggressive phone calls and letters from
your creditors demanding payment.
u Bigger, more problematic debt. During the time you are not paying,
any account that accumulates interest and fees will grow. The more
time you wait, the more money you’ll need to settle the account. Also,
by this time any account that is not with a collection agency will be, or
the creditor will transfer it to their legal department.
Financial Tip:
Debt Settlement Companies
If you’re burdened with overwhelming financial obligations, you may
be tempted to turn to a debt settlement company for relief. A debt
settlement is when a creditor agrees to accept less than the total
amount owed. Companies that arrange settlements promote their
services as a cost-effective alternative to dealing with the debt on your
own, and as superior to a repayment plan that a credit counseling
agency may arrange. Unfortunately, most of the time using such a
business only leads to greater problems.
How debt settlement companies work
A debt settlement company requires you to stop making payments to
your creditors and deposit a specific amount of money on a monthly
basis into a specially designated savings account (sometimes called
a “trust” account) instead. Once you have built up a certain amount
of cash, the company will offer a lump sum payment to one of your
creditors. After one account is settled, they will do the same with the next.
The debt settlement company’s promises
Enterprise Sizzling Summer
Car Sales Event July 1 - 31, 2010
Credit Union members choose one of the following:
u A 32” Flat Screen TV!*
u Or a $300 AMEX® Gas Card!**
Courtesy Pay Opt-In Notice
u Credit report damage. Because the company advises you to stop
making payments, issuers for any current accounts will report the
missed payments to the credit bureaus. The more months you don’t
pay, the worse the credit damage becomes, especially when the
creditor charges the debt off and sends it to a third-party collector.
Even if the company you are working with settles an account, the
effect on your credit report will be negative. The notation will be
“settled for less than the full balance” which is less desirable than
“paid in full.”
Most debt settlement companies promise basically the same things –
among their claims:
u They have privileged and established relationships with
creditors, and can get a better settlement than you can.
u By enrolling in their service, your financial troubles will be
over in a very short time (typically six to eight months).
u Or Blue Book® Trade-In Value on your
vehicle plus $500!***
u Settling your debts won’t harm your credit report,
and may even improve it.
Upon used vehicle purchase from Enterprise Car
Sales. Must mention promotion to redeem offer.
u If you work with them, your creditors are prevented from
suing you for nonpayment.
Get pre-approved TODAY!
While these businesses may indeed be able to reduce your overall debt
load, the other claims are misleading or false.
*32” Flat Screen TV has an approximate retail value of up to $350.00. Offer will be issued within 45 business days upon purchase
(or financing). Offer void when 7-Day Repurchase Agreement is activated. Offer valid only on Enterprise vehicles purchased from
7/1/10 - 7/31/10 at the above Enterprise Car Sales locations and financed through a participating credit union. Must mention
promotion at initial contact to be eligible. Offer not redeemable for cash. Cannot be combined with any other offers. Not valid
on previous purchases. Picture is for display purposes only. **$300.00 American Express branded Fill It Up® gas card will be
issued within 45 business days upon purchase (or financing) of vehicle. Offer valid only on Enterprise vehicles purchased from
7/1/10 - 7/31/10 and financed through your Credit Union. Offer void when 7-Day Repurchase Agreement is activated. No cash
advances. Cannot be combined with any other offers. Not valid on previous purchases. Must mention promotion to receive
offer. ***Trade-In values obtained from © 2010 Kelley Blue Book Co.’s website KBB.com. Blue Book Trade-In Value is based on
accurate condition rating and mileage of vehicle. Accurately appraising the condition of the vehicle is an important aspect of
determining its Blue Book trade-in value. If a Blue Book trade-in value is not available for your vehicle Enterprise will provide
a fair and competitive value for customer’s vehicle. Additional trade-in value of $500 is not available on vehicles without a Blue
Book trade-in value or if an Enterprise Car Sales vehicle is not purchased. Customer is responsible to any extent vehicle pay-off
exceeds Enterprise offer. Customer must provide required proof of ownership/registration and all other necessary paperwork to
transfer title. Restrictions apply. For details, see an Enterprise Car Sales Manager. Offer void where prohibited. Offer valid only on
Enterprise vehicles purchased from 7/1/10 - 7/31/10 and financed through your Credit Union. Offer void when 7-Day Repurchase
Agreement is activated. No cash advances. Cannot be combined with any other offers. Not valid on previous purchases. Must
mention promotion to receive offer.
Problems with debt settlement companies
In truth, debt settlement companies don’t have special creditor
associations, and the deals they arrange are no better than what you
would be able to negotiate. Other problems include:
u Fees. Not all of the money that you are depositing into this special
account is going toward the lump sum payment. Some of it is going
toward the company’s fees, which are typically between 15 and 20
percent of the debt.
u Lawsuits. Some debt settlement companies say that they can prevent
legal action, and even quote laws that back their claim up. This is
false. If you do not pay your debt as agreed, any creditor has the right
to take you to court. In fact, yet another problem with using a debt
settlement company is that it could trigger a lawsuit rather than avert
one. This is because the company will contact your creditors and tell
them that you are using their services. Your creditors will know that you
have at least some cash that they can sue you for. Without question,
getting sued for a debt is something you really want to avoid. The
debt will be larger than it was before because court and attorneys’
costs will be added to the balance, and the creditor may be able to
garnish your wages and claim funds from your accounts.
u Scams. Some debt settlement companies are pure scams – they will
take your money and then disappear. This will leave you with deeply
damaged credit, possible lawsuits and a lot less money than you used
to have.
Alternatives
You do not have to pay a company to settle your debts. If the creditor
is willing to negotiate, you can do it yourself for free. Also, if you have
enough cash to put into a debt settlement account, you could have
enough to make minimum payments to your creditors. Develop a
budget to know and refine your cash flow. By increasing your income or
trimming your expenses, you may be able to pay as agreed – and really
improve your financial standing. Another option is a Debt Management
Plan. BALANCE counselors will review your entire financial situation, and
if it makes sense, arrange a payment plan where you will be out of debt
in three to five years.
Source: BALANCE
Phone System
Upgrades
On June 18, 2010, HEWFCU’s
phone system underwent
upgrades in order to better
serve members. As a result,
the phone prompts have
changed. We apologize for
any inconvenience that this
may cause.
- HEWFCU Management
3
From The Boardroom
The heart of credit unions rests in the philosophy of
“people helping people,” an ideal that HEW Federal
Credit Union does not take for granted. There are
some key recent happenings that have shed even
more light on this commitment.
On June 9, 2010, representatives from HEWFCU,
along with other area credit unions, participated
in the “Hike the Hill” effort on Capitol Hill to oppose
an interchange amendment to the Financial
Services Reform Bill. The proposal submitted by
Senator Richard Durbin of Illinois will result in lower
interchange fees that merchants pay to financial
institutions when consumers make debit card pointof-sale transactions. What the credit union industry
determined was that by having the interchange
fees lowered, our members would be adversely
affected due to the potential of smaller financial
institutions such as ourselves having to charge
fees to provide debit cards, or discontinue card
programs entirely. This would effectively limit your
choices. The amendment could open the door
for minimum and maximum purchase amount
requirements, taking away the flexibility and
convenience of your debit card. The amendment
would also further bail large merchants out from the
responsibility that comes with any fraud that occurs
on their end. We currently pay for any fraud losses
that take place even if the merchant is found to be
at fault.
With your help, hundreds of thousands of contacts
were made nationally to members of Congress to
let them know that we are for consumer rights —
your rights. I sincerely thank you for the postcards,
letters, e-mails and phone calls that you took time
out to complete in order to get the word out. You
embody what the credit union movement stands
for! HEWFCU has been and will continue to be a
financial institution that works for and alongside you.
HEWFCU and DC Government Successfully
Launch Bank on DC Program
On April 28, 2010, HEW Federal Credit Union hosted the Bank on DC launch event at Credit Union
House in Washington, DC. HEWFCU is the Platinum Sponsor of Bank on DC, a public-private
partnership between the District Government, financial institutions and community-based
organizations to ensure that everyone in DC has a checking account and financial education.
The goal of the initiative is to open 10,000 new accounts and establish 10,000 direct deposits by
the end of 2010.
The event began with a press conference in front of Credit Union House that included remarks
from Adrian M. Fenty, Mayor of the District of Columbia; Valerie Santos, Deputy Mayor for Planning
and Economic Development; Michael S. Barr, Assistant Secretary for Financial Institutions for
the US Treasury Department; Patricia Ellis, Chairman of the Board for HEW Federal Credit Union;
Gennet Purcell, Commissioner for the Department of
Insurance, Securities, and Banking; and Congressman
Dan Mica, President and CEO of the Credit Union
National Association.
Immediately after the press conference, attendees
reconvened in the Capitol View Room of Credit Union
House for a number of presentations detailing the Bank
on DC program. Following an introduction and overview
of HEW Federal Credit Union by Patricia Ellis, students
from the Duke Ellington School of the Arts, located in
Washington, DC, performed a collaborative poetry
piece that expressed the value of financial responsibility.
Fiona Greig and Kylee Mitchell, the Bank on DC Program
Managers, presented the audience with an overview
of the initiative including account details, financial and
community partners, and the impact of Bank on DC
even prior to the launch event. Michael Beal, President and CEO of the Maryland and DC Credit
Union Association, highlighted the benefits of credit unions to citizens of the District and beyond.
Upon completion of the presentation portion of the event, a reception took place where guests
were able to network and speak with the Bank on DC partners.
“Being a Platinum Sponsor of the Bank on DC program is an honor for HEW Federal Credit Union,
as we have stood against predatory banking practices and have advocated financial wellness
for residents of Washington, DC and beyond,” commented Kathleen Geary, President and
CEO of HEWFCU. “We look forward to not only meeting, but exceeding the goal of 10,000 new
accounts for individuals in the local underserved areas.”
Due to recent regulatory changes it is
now necessary that you opt in or opt out
of the payment of everyday point-of-sale
transactions in cases where such payment
will result in your account being overdrafted.
If you wish to continue authorizing the credit
union to pay such transactions, you must
opt in. If you do not opt in the Credit Union
will deny point-of-sale transactions if you do
not have sufficient funds to cover them. For
more information, visit www.hewfcu.com
and click on “Courtesy Pay Opt-In Notice”.
2
u Collection activity. If you suddenly stop paying your accounts, be
prepared to get some pretty aggressive phone calls and letters from
your creditors demanding payment.
u Bigger, more problematic debt. During the time you are not paying,
any account that accumulates interest and fees will grow. The more
time you wait, the more money you’ll need to settle the account. Also,
by this time any account that is not with a collection agency will be, or
the creditor will transfer it to their legal department.
Financial Tip:
Debt Settlement Companies
If you’re burdened with overwhelming financial obligations, you may
be tempted to turn to a debt settlement company for relief. A debt
settlement is when a creditor agrees to accept less than the total
amount owed. Companies that arrange settlements promote their
services as a cost-effective alternative to dealing with the debt on your
own, and as superior to a repayment plan that a credit counseling
agency may arrange. Unfortunately, most of the time using such a
business only leads to greater problems.
How debt settlement companies work
A debt settlement company requires you to stop making payments to
your creditors and deposit a specific amount of money on a monthly
basis into a specially designated savings account (sometimes called
a “trust” account) instead. Once you have built up a certain amount
of cash, the company will offer a lump sum payment to one of your
creditors. After one account is settled, they will do the same with the next.
The debt settlement company’s promises
Enterprise Sizzling Summer
Car Sales Event July 1 - 31, 2010
Credit Union members choose one of the following:
u A 32” Flat Screen TV!*
u Or a $300 AMEX® Gas Card!**
Courtesy Pay Opt-In Notice
u Credit report damage. Because the company advises you to stop
making payments, issuers for any current accounts will report the
missed payments to the credit bureaus. The more months you don’t
pay, the worse the credit damage becomes, especially when the
creditor charges the debt off and sends it to a third-party collector.
Even if the company you are working with settles an account, the
effect on your credit report will be negative. The notation will be
“settled for less than the full balance” which is less desirable than
“paid in full.”
Most debt settlement companies promise basically the same things –
among their claims:
u They have privileged and established relationships with
creditors, and can get a better settlement than you can.
u By enrolling in their service, your financial troubles will be
over in a very short time (typically six to eight months).
u Or Blue Book® Trade-In Value on your
vehicle plus $500!***
u Settling your debts won’t harm your credit report,
and may even improve it.
Upon used vehicle purchase from Enterprise Car
Sales. Must mention promotion to redeem offer.
u If you work with them, your creditors are prevented from
suing you for nonpayment.
Get pre-approved TODAY!
While these businesses may indeed be able to reduce your overall debt
load, the other claims are misleading or false.
*32” Flat Screen TV has an approximate retail value of up to $350.00. Offer will be issued within 45 business days upon purchase
(or financing). Offer void when 7-Day Repurchase Agreement is activated. Offer valid only on Enterprise vehicles purchased from
7/1/10 - 7/31/10 at the above Enterprise Car Sales locations and financed through a participating credit union. Must mention
promotion at initial contact to be eligible. Offer not redeemable for cash. Cannot be combined with any other offers. Not valid
on previous purchases. Picture is for display purposes only. **$300.00 American Express branded Fill It Up® gas card will be
issued within 45 business days upon purchase (or financing) of vehicle. Offer valid only on Enterprise vehicles purchased from
7/1/10 - 7/31/10 and financed through your Credit Union. Offer void when 7-Day Repurchase Agreement is activated. No cash
advances. Cannot be combined with any other offers. Not valid on previous purchases. Must mention promotion to receive
offer. ***Trade-In values obtained from © 2010 Kelley Blue Book Co.’s website KBB.com. Blue Book Trade-In Value is based on
accurate condition rating and mileage of vehicle. Accurately appraising the condition of the vehicle is an important aspect of
determining its Blue Book trade-in value. If a Blue Book trade-in value is not available for your vehicle Enterprise will provide
a fair and competitive value for customer’s vehicle. Additional trade-in value of $500 is not available on vehicles without a Blue
Book trade-in value or if an Enterprise Car Sales vehicle is not purchased. Customer is responsible to any extent vehicle pay-off
exceeds Enterprise offer. Customer must provide required proof of ownership/registration and all other necessary paperwork to
transfer title. Restrictions apply. For details, see an Enterprise Car Sales Manager. Offer void where prohibited. Offer valid only on
Enterprise vehicles purchased from 7/1/10 - 7/31/10 and financed through your Credit Union. Offer void when 7-Day Repurchase
Agreement is activated. No cash advances. Cannot be combined with any other offers. Not valid on previous purchases. Must
mention promotion to receive offer.
Problems with debt settlement companies
In truth, debt settlement companies don’t have special creditor
associations, and the deals they arrange are no better than what you
would be able to negotiate. Other problems include:
u Fees. Not all of the money that you are depositing into this special
account is going toward the lump sum payment. Some of it is going
toward the company’s fees, which are typically between 15 and 20
percent of the debt.
u Lawsuits. Some debt settlement companies say that they can prevent
legal action, and even quote laws that back their claim up. This is
false. If you do not pay your debt as agreed, any creditor has the right
to take you to court. In fact, yet another problem with using a debt
settlement company is that it could trigger a lawsuit rather than avert
one. This is because the company will contact your creditors and tell
them that you are using their services. Your creditors will know that you
have at least some cash that they can sue you for. Without question,
getting sued for a debt is something you really want to avoid. The
debt will be larger than it was before because court and attorneys’
costs will be added to the balance, and the creditor may be able to
garnish your wages and claim funds from your accounts.
u Scams. Some debt settlement companies are pure scams – they will
take your money and then disappear. This will leave you with deeply
damaged credit, possible lawsuits and a lot less money than you used
to have.
Alternatives
You do not have to pay a company to settle your debts. If the creditor
is willing to negotiate, you can do it yourself for free. Also, if you have
enough cash to put into a debt settlement account, you could have
enough to make minimum payments to your creditors. Develop a
budget to know and refine your cash flow. By increasing your income or
trimming your expenses, you may be able to pay as agreed – and really
improve your financial standing. Another option is a Debt Management
Plan. BALANCE counselors will review your entire financial situation, and
if it makes sense, arrange a payment plan where you will be out of debt
in three to five years.
Source: BALANCE
Phone System
Upgrades
On June 18, 2010, HEWFCU’s
phone system underwent
upgrades in order to better
serve members. As a result,
the phone prompts have
changed. We apologize for
any inconvenience that this
may cause.
- HEWFCU Management
3
Contact Us
Mailing Address
P.O. Box 25516
Alexandria, VA 22313-5516
Executive Office
400 N. Columbus Street
Suite 300
Alexandria, VA 22314
Phone: 202.488.5400
Toll-Free: 800.742.5582
Fax:
703.299.3015
Exceeding Expectations Every Time!
Main Branch
200 Independence Avenue, SW
2nd Floor
Washington, DC 20201
Phone: 202.488.5400
Toll-Free: 800.742.5582
Fax:
202.488.5476
Skyline Branch
5107 Leesburg Pike
1st Floor
Falls Church, VA 22041
Phone: 202.488.5400
Fax:
703.605.8301
Philadelphia Branch
Forestville Branch
Penn Station Shopping Center
5746 Silver Hill Road
District Heights, MD 20747
Phone: 202.488.5400
Fax:
301.568.0461
BUSINESS HOURS
Mon.-Fri.: 9:30 a.m. to 3:30 p.m.
300 Spring Garden Street
2nd Floor
Philadelphia, PA 19123
Toll-Free: 800.742.5582 | Ext: 7098
Thurs.-Fri.: 9:00 a.m. to 1:00 p.m.
VISA® Card Service
Phone Numbers
Third Quarter
2010
Customer Service: 800.654.7728
ATM/Debit Cards
Lost or Stolen: 888.918.7824
Activation: 866.985.2273
Credit Cards
To Report Fraud: 888.918.7313
Activation: 800.527.7728
DELUXE CHECK ORDER
New$ line
Providing Sound Financial Information for Members of HEW Federal Credit Union
Toll-Free: 877.838.5287
Online: http://checkorder.deluxe.com
Personal Access Line (PAL)
202.488.5400
800.742.5582
Mobile HEWFCU Now Available!
Did You Know…
FORESTVILLE BRANCH HOURS
HEWFCU now offers banking on the go! Our new Mobile HEWFCU service is a free,
convenient and secure option that allows you to access your account from your mobile
phone. Enroll now by visiting www.hewfcu.com and clicking on Convenience Services.
…that next year marks
HEW Federal Credit Union’s
75th Anniversary?
Tue.-Thurs.: 9:00 a.m. to 6:00 p.m.
Fri.:
9:00 a.m. to 7:00 p.m.
Sat.:
9:00 a.m. to 2:00 p.m.
Mobile HEWFCU consists of two banking solutions to fit your needs.
BRANCH CLOSINGS: F or all branch closings and adjusted hours,
please visit www.hewfcu.com
and click on “Branch Closings.”
Mobile Banking:
Text Banking:
Supported on most phones with
a web browser*
Works with most text-capable phones*
u View account balances
u View recent transactions
u Transfer funds between accounts**
u Locate CO-OP Network ATMs
u Locate CO-OP Shared Branches
u View account balances
u View recent transactions
u Transfer funds between accounts**
* A data plan and/or text messaging
plan is recommended. Members are
responsible for any charges associated with
data usage and/or text messaging. Refer to
your phone carrier for more information.
** Must be within same account.
ABCD Buyers Club Exclusive Auto Sale
July 29-31, 2010
“HEWFCU has partnered with ABCD Buyers Club to offer
you great rates at select dealers. So, what better time than
now to purchase your “Toy for Summer”?
New Autos:
3 As low as 4.49% APR*
Terms up to 60 months
3 As low as 5.49% APR*
Terms 61 to 72 months (Over $25,000)
3 As low as 6.49% APR*
Terms 73 - 84 months (Over $35,000)
3 Additional Discount Available: .25% rate reduction
per 10% down payment of purchase price of vehicle
up to 1.00%
Financing based on 100% of MSRP/NADA New Auto Value
Limited Access to HEWFCU’s Main Branch
Used Autos:
3 As low as 4.99% APR*
Terms up to 60 months
3 As low as 5.99% APR*
Terms 61- 84 months (over $25,000)
3 Additional Discount Available: .25% rate reduction per 10% down payment of purchase price of vehicle
up to 1.00%
Financing based on 100% of NADA Clean Retail Value
Contact us today to get pre-approved by calling 1.800.742.5582, Option 3 or
by visiting www.hewfcu.com. For more information on ABCD Buyers Club,
visit www.abcdbuyersclub.com.
*APR = Annual Percentage Rate. Preferred rates apply to “new money” loans when the borrower
agrees to maintain during the term of the loan either: (1) A Share Draft or Share Account funded
by direct deposit of net check (pay, Social Security, retirement and other recurring payments); or
(2) a minimum of $2,500 in unencumbered shares in the Credit Union (Rate reduction of .50%);
Loan policies, rates and terms are subject to change without notice.
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contents
Mobile HEWFCU 1
Enterprise Car Sale 1
From the Boardroom 2
Opt-In Notice 2
New Bank on DC Program 2
Limited Access 3
Financial Tip 3
Phone System Upgrades 3
Exclusive Auto Sale 4
Effective August 1, 2010, due to heightened security, individuals
without Federal Government-issued identification will no longer
have access to HEW Federal Credit Union’s Main Branch located
at 200 Independence Avenue SW in Washington, DC. We strongly
encourage Non-Government employees to use our other branch
locations or local Credit Union Service Centers such as those
listed below.
u State Department FCU - 301 4th St. SW, Washington, DC 20024
u DVA FCU-800 K St. NW - Suite 66 - Washington, DC 20001
u Signal Financial FCU - 1401 I St. NW, Washington, DC 20005
We apologize in advance for any inconvenience that this may cause. For more
information about Shared Service Centers,
visit www.cuservicecenter.com.
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