supplier manual - DK Company A/S

Transcription

SUPPLIER MANUAL
EDITION: JUNE 2016
www.dkcompany.com
CONTENTS OF THE SUPPLIER MANUAL
CONTENTS
Introduction to DK Company_____________________________ Page 3
General Trade_________________________________________ Page 4
DK Company Supplier Manual Signature____________________ Page 7
Audit Program________________________________________ Page 8
Supply Chain management_____________________________ Page 10
Chemical Restrictions and Testing Program________________ Page 11
Contact information___________________________________ Page 12
Approval Samples____________________________________ Page 15
Sales Samples_______________________________________ Page 18
Pre- & Production Approvals____________________________ Page 20
Quality Demands_____________________________________ Page 22
Colour Shading______________________________________ Page 24
Label & Hangtag_____________________________________ Page 25
Care label___________________________________________ Page 26
How to measure______________________________________ Page 27
Folding & Hanging____________________________________ Page 28
Packing Quality & Marking______________________________ Page 29
Polybags___________________________________________ Page 30
Stickers - Production__________________________________ Page 32
Carton Ship Marking __________________________________ Page 34
Packing Instruction ___________________________________ Page 36
Packing Demands____________________________________ Page 37
Loading hanging garment______________________________ Page 38
Port Inspection______________________________________ Page 43
Documents__________________________________________ Page 44
Documents DKC______________________________________ Page 47
Documents Europe___________________________________ Page 50
Canada - shipping instructions__________________________ Page 51
Appointed Forwarder__________________________________ Page 52
SUPPLIER MANUAL · Page 2
INTRODUCTION TO DK COMPANY A/S
INTRODUCTION TO DK COMPANY A/S
DK Company A/S markets highly profiled brands in
women’s fashion and men’s fashion.
We bring our customers global inspired fashion with
a commercial value for money focus.
DK Company A/S is behind a number of successful
fashion brands for women and men. We market
the following brands:
The company is founded in Ikast in 2001 in the heart of
the Danish fashion and textile industry.
DK Company has developed into one of Europe’s leading
suppliers of fashion brands and lifestyle brands. Three
times we have received industry awards in acknowledgement of our strong growth as a company.
COPENHAGEN:InWear
Matinique
Part Two
Soaked in Luxury
IKAST:
Cream
Denim Hunter
Gestuz
Kaffe
Karen by Simonsen
Culture
Educe
VEJLE:
Blend
BlendShe
b.young
Casual Friday by Blend
Dranella
Fransa
ICHI
Pulz
DK COMPANY ONLINE: BON’ A PARTE
THE SUPPLIER MANUAL
Enclosed please find our Supplier manual. This manual
is valid for all our brands.
You will be able to find most of the basic information
regarding the production for all our brands.
The book contains different types of information to use
when handling our orders.
The book will be updated from time to time.
It is important that you study the book carefully, as we
will be referring to the book from time to time during our
cooperation.
Please revert if you have any questions.
Best regards,
DK Company A/S
GENERAL TRADE
GENERAL TRADING CONDITIONS
A. ORDER CHECK & CONFIRMATION
Study & check order as soon as it is received, and ensure that all information is as needed. Any unclear matters must be found and clarified with relevant purchasing department latest 3 days after receipt of order!
Later found outstanding might cause delays, which are unacceptable and will not be compensated in extended delivery time.
CONFIRMATION
DKC orders must be signed and stamped with suppliers company seal, and returned by e-mail/fax latest 1 week after the order has been received. Signed order must show quantity, price and ETD agreed. If payment terms are L/C, proforma invoice or sales contract is valid as order confirmation.
B.PAYMENT
Bangladesh/Pakistan: LC 45 days at sight – against original documents
All other countries: TT 45 days at sight – against original documents
C. ORDER CANCELLATION BY DK COMPANY A/S
Should the supplier fail to observe the DKC Delivery & Trading Conditions, or should the delivery or part of it not be in accordance with the order, DKC reserve the right to cancel the order and refuse acceptance of delivery or to return any goods or parts thereof which may have been delivered.
In such a case, all costs which have incurred in connection with this, including the loss of trading profit and possible claims for damages by third parties, shall be paid by the supplier.
In the event of force majeure, import restrictions or any other circumstances beyond our control which make it
impossible to import the goods to an intended country at the proper time, we reserve the right to cancel the order.
NB: Supplier will not be responsible for any delay by DKC’s nominated sub-contractors.
ORDER CANCELLATION BY SUPPLIER
Should the Supplier cancel an order, for other reason than documented force majeure, DKC reserve the right to be compensated by Supplier for all cost which have incurred in connection with this, including the loss of trading profit and possible claims for damages by third parties.
GENERAL TRADE
D. DELIVERY CONDITIONS
The delivery terms specified on the order shall be interpreted in accordance with ICC’s INCOTERMS.
Latest to be found here: www.incoterms.com
The supplier must only effect delivery through DKC’s appointed forwarders. Any exceptions from this must be approved in writing by purchasing department. To deliver goods at any other time than the stipulated time of delivery, or to make part deliveries, are only accepted subject to our written confirmation, and based on the following conditions:
FOR FAREAST SUPPLIERS:
Delays 2 - 15 days:
DKC reserve the right to demand Air shipment on suppliers account.
Delays 16 - 20 days:
Air shipment on suppliers account.
Delays 21 days or more: Air shipment on suppliers account, plus negotiated discount, or cancellation.
FOR EUROPEAN SUPPLIERS
Delays 10 days or more: DKC reserve the right to cancellation.
E. OVER SHIPMENTS
We do not allow over shipments - in case of excess pieces, please contact buying department for special approval.
SHORT SHIPMENTS
We do not allow short shipments - size wise, colour wise or assortment wise. As soon supplier learns that a short shipment might occur, the supplier must immediately notify the buying department. If reproduction is agreed, the shipment must be shipped on supplier´s account according to agreed delivery terms. If the shortage cannot be
shipped on time, please contact buying department for approval.
F.ASSORTMENTS
Incorrect and broken assortments are unacceptable. If loose pcs in production orders of assortments are found in DKC incoming goods control, these will be claimed by DKC including handling charge (50 usd per hour).
G. FAULTY GOODS
Faulty goods are not acceptable and must be detected, rejected and replaced with first class goods by the supplier. H. DESIGN AND TRADEMARK PROTECTION
All DKC designs (whether registered or not), patterns, logos, embroideries, prints, labels for samples and
production, trademarks and other trade symbols belongs exclusively to DKC are not allowed to be transferred or used for any products other than those supplied to DKC. Supplier must thus explicitly not utilize such designs and marks for the benefit of Supplier itself or for the benefit of a third party.
No DKC samples can be displayed in Supplier’s showroom until after final production shipment. In case of order cancellation from either side, it is Supplier’s responsibility to remove DKC labels from all garments before a
probable sale to a third party. Where the design belongs to DKC, all garments must be destroyed by Supplier on his own account.
Third party country of origin must be reported to & approved by DKC (Only non EU countries apply).
Supplier must maintain all DKC designs and marks secret and in confidence and must not share information on such with any third party unless to relevant sub-suppliers.
GENERAL TRADING
I. QUALITY ASSURANCE
DKC shall be entitled to make inspections at the supplier’s and his sub-contractor’s premises, in order to control the product and any condition that may affect the quality and delivery time.
J. ARBITRATION CLAUSE
Disputes concerning interpretation or application of these terms or agreement circumstances related to these
terms shall be settled by arbitration in accordance with the Arbitration Act. The Arbitration procedures shall take place in Copenhagen, Denmark. Any dispute arising out of or in connection with supplier agreement including the Supplier Manual and all herein adopted guidelines and policies, and including any disputes regarding the
existence, validity or termination thereof, shall be settled by arbitration administrated by The Danish Institute of Arbitration in accordance with the rules of arbitration procedure adopted by The Danish Institute of Arbitration and in force at the time when such proceedings are commenced. For disputes concerning a value of less than DKK 500.000,00, the dispute shall however be settled in accordance with the rules of simplified arbitration
procedure adopted by The Danish Institute of Arbitration and in force at the time when such proceedings are commenced.
The arbitral tribunal shall be composed of three arbitrators and the simplified arbitration tribunal shall be
composed of one arbitrator.
Clearly indicate who you are, from which company, and for which DKC department/person your
correspondence is intended to, and always use DKC order no. as reference.
The place of arbitration shall be Copenhagen, Denmark and the language to be used in the arbitral proceedings
shall be English. Any disputes shall be settled in accordance with the substantive law of Denmark, CISG and provisions on choise of laws excluded.
Neither the venue nor the choice of law shall prevent DK Company to seek preliminary injunction or other
preliminary actions in any jurisdiction where an infringement takes place or where the Supplier is domiciled.
K.CORRESPONDENCE
We expect the same from our suppliers as from ourselves; that all correspondence is answered same day as received, time difference taken into consideration.
If the answer is not available within the “same day”, the questioner must be informed that the question has
been received, and when the answer can be expected.
L.RESPONSIBILITY
It is the full and sole responsibility of the Supplier to secure that all goods manufactured do comply with all regulations in the Supplier Manual, REACH and this is also extended to the Supplier being fully responsible for any
and all sub-contractors used, even if such are nominated and appointed by DK Company.
DK COMPANY SUPPLIER MANUAL - SIGNATURE PAGE - EDITION JUNE 2016
SIGNATURE
DK Company Supplier Manual - Signature Page
During the last many years, DK Company has been in constant development and growth. We are now among Northern
Europe´s leading supplier of fashion and lifestyle brands.
We have always been committed to CSR, but due to our increasing size and importance in the textile industry, we will
be working more strategically with CSR in the future.
This means developing win-win relationships with our business partners and source more strategically, on a corporate
level, from partners who share our ethical values.
When signing this Supplier Manual, suppliers agree to be bound by our:
- General Trading Conditions
- BSCI code of Conduct - Our audit program (described below)
- Ethical Sourcing Requirement
- Child Labour Policy
- Chemical Restrictions
- Chemical testing program (described below)
- All instructions mentioned in the Supplier Manual
Supplier explicitly acknowledge and accepts that the Supplier Manual including the terms and policies listed just above
will be updated by DK Company from time to time and that Supplier shall at any and all times be bound by the most
recent and effective version. Supplier explicitly accepts to keep itself updated on any changes to the Supplier Manual
and the said terms and policies.
Date:
Company Name:
Signed by:
Signature/stamp:
DK COMPANY AUDIT PROGRAMME
AUDIT PROGRAMME
The main goal for starting a strategic CSR programme is to engage with our suppliers and enhance our partnerships
with them.
Our aim with the audit program is not to terminate business, but to work in partnerships in creating a better supply
chain. Therefore, we expect a dialogue with suppliers about ethical performance and a commitment to continuous
improvement in all areas of our ethical requirements.
We know that we also carry responsibility in ensuring that our supplier can comply with our ethical standards. Hence,
we focus our efforts in building capacity within our buying organization to understand that responsibility and provide a
framework and tools to make supply chain risks and solution more visible to the buying organization in their everyday
work.
We will ask from all our major and strategic suppliers that they have BSCI audits done for all production units
producing for us.
DK Company joined BSCI in 2012 and we base our compliance program on the BSCI Code of Conduct. We use the
BSCI audit as a tool to check the level of compliance at our suppliers.
BSCI provide the audit results, on which we can base our continuous development work. They also provide training to
our suppliers in how to comply with the BSCI standards.
Please read about BSCI following this link: http://www.bsci-intl.org/
For smaller and new suppliers, they will be part of an alternative audit program, managed by DK Company. This audit
programme involves a visit from the DK Company compliance team, where we view the production units and provide
suppliers with guidance on how to improve the factory to make it more safe and healthy for the workers and the
environment.
Suppliers will be notified to which group they belong and in which audit programme they will be involved. Please note
that this may change as our business relationship evolves.
In order for our buying organization to gain more knowledge about the status of our supply chain, we will rate the
factories. Suppliers will be rated according to the lowest rated factory in their supply chain. Ratings can be either RED,
ORANGE, YELLOW or GREEN.
The ratings are meant as a tool to create awareness and knowledge about our supply chain. Suppliers will always be
required to improve, but never to comply completely. Of course, we will have some no-tolerance issues, that we will
require suppliers to comply with before we can continue our business. These are as follows:
-
-
-
-
Grave lack of fire safety alarms, equipment, exits and procedures
Confirmed child labour
Confirmed forced labour
Gross violation of environmental protection laws and requirements
Any questions regarding the no-tolerance issues, please do not hesitate to ask.
DK COMPANY AUDIT PROGRAMME
The local DK Company representative will guide suppliers through the entire process, and please contact us to get
help in reaching our standards. We can be contacted via these e-mails:
[email protected] (all China Suppliers)
[email protected] (all Indian and Pakistan suppliers)
[email protected] (all Bangladesh suppliers)
[email protected] (all Turkish Suppliers)
[email protected] (all other suppliers)
SUPPLY CHAIN MANAGEMENT
SUPPLY CHAIN MANAGEMENT
One of the main requirements for a company of our size is that we have transparency in our supply chain and know
exactly where our products are being produced.
Therefore, we will need to be informed of all production units producing for us.
Buyers in Denmark will not be able to place an order to suppliers, unless suppliers have informed us about the
production unit of that specific order, so please make sure, that the below process is followed carefully whenever a
new production unit is needed.
1.
Supplier request to add a new
production unit
6.
Comm. with buyers and supplier
on improvements needed
2.
Supplier and production unit fills
out contact information
(if the production unit is BSCI
approved, jump to no. 4)
5.
Orders can be placed
3.
DKC will do a pre-screening
of production units
4.
DKC registers the production
units and rates the factory
(if deemed suitable for
DKC production)
Before we accept production, we will always do a pre-screening of the unit, to make sure, that there are no
no-tolerance issues in the factory.
Please use the form for adding a new factory to the production unit list in 4. Code of Conduct - Chemical Restrictions.
Un-authorized use of sub-contractors will be regarded as a major breach in our trusting relationship and future
cooperation will be re-considered.
CHEMICAL RESTRICTIONS AND TESTING PROGRAMME
CHEMICAL RESTRICTIONS AND TESTING PROGRAMME
This part of the Supplier Manual describes the limitation and prohibition of harmful substances in products
manufactured for DK Company.
All products has to comply with all restricted substances as well as the REACH regulation and the chemicals listed on
SVHC.
For a full and updated list of SVHC please follow this link:
http://echa.europa.eu/candidate-list-table
The Chemical Restrictions apply to any supplier and his sub-contractors who are manufacturing products for DK
Company.
All suppliers are under obligation to share the contents of the Supplier Manual, including the Chemical Restrictions
and to communicate the requirements to all sub-contractors and suppliers of raw materials and components
throughout the supply chain.
Based on risk assessment suppliers and/or products will be tested randomly. DK Company will decide which products
and which substances are required for testing.
DK Company cooperates together with MTS and Bureau Veritas. They will conduct al tests based on the Chemical
Restrictions.
In case of any fail, the supplier will pay all costs related to testing including any treatment to improve the result.
However, remember, it is the responsibility of our suppliers, that our products live up to our
Chemical Restrictions.
REMEMBER BEFORE SHIPMENT
You will be required to hand in the passed test-report together with the other shipping documents to the forwarder.
Test Report'
Shipping
DKC
In case you have a failed report, but shipment has been accepted you need that accept in writing.
Penalty when fail to observe above:
1: Forgot to test the product or shipped the goods without a report:
Test is passed: 10% discount on order, plus submit the passed test to DK Company.
Test is failed: Re-make or order cancel, plus 100% claim and shipping cost.
CONTACT INFORMATION
DK COMPANY DENMARK
DKC Wholesale A/S
La Cours vej 6
7430 Ikast
Denmark
Tel.: +45 96 600 700
EORI&IBAN
EORI: DK27493122
EUR: DK0230004928011232
USD: DK7730004928011240
DKC Wholesale Vejle A/S
Edisonvej 4
7100 Vejle
Denmark
Tel.: +45 79 433 000
EORI & IBAN
EORI DK24431118
EUR: DK0330004928005976
USD: DK5930004928005550
EORI & IBAN:
SE: 34195579
EUR: DK7130004928011348
USD: DK5830004928011291
VEJLE · VEJLE · VEJLE
DK Company A/S
La Cours vej 6
7430 Ikast
Denmark
Tel.: +45 96 600 700
Fax: +45 96 600 710
DK Company Vejle A/S
Edisonvej 4
7100 Vejle
Denmark
Tel.: +45 79 433 000
Fax: +45 96 600 710
EORI & IBAN
EORI DK76180113
EUR: DK4330003100002620
USD: DK3230004316052339
IKAST · IKAST · IKAST
EORI & IBAN
EORI DK14815376
EUR: DK6930003100185288
USD: DK7730003100299119
DK Company Cph A/S
Kanonbådsvej 10
1437 København K
Denmark
Tel.: +45 7030 2828
CPH · CPH · CPH · CPH
NOTE: We are separated in 6 different companies with separate shipping & accounts dept.
DK Company Online A/S
Thrigesvej 7
7430 Ikast,
Denmark
Tel: +45 99606011
EORI: DK19778649
EUR: DK6930004928010414
USD: DK6030004928007375
BANK & ACCOUNT NUMBERS
Bank Danske Bank
Street Holmens Kanal 2-12
PO & City
DK-1092 Copenhagen K
Denmark
SWIFT-code
DABADKKK
Please pay close attention to our instructions for documents page 43-46.
Culture
Educe
BRANDS UNDER DK COMPANY, A/S
Cream
Denim Hunter
Gestuz
Kaffe
Karen by Simonsen
BRANDS UNDER DK COMPANY,
VEJLE A/S
Blend
BlendShe
b.young
Dranella
Fransa
ICHI
BRANDS UNDER DKC WHOLESALE
VEJLE A/S
BRANDS UNDER DKC WHOLESALE
A/S
BRANDS UNDER DK COMPANY,
CPH A/S
InWear
Matinique
Part Two
Soaked in Luxury
CONTACT INFORMATION
BRANDS UNDER DK COMPANY
ONLINE A/S
BON A’ PARTE
Pulz
CONTACT INFORMATION
DKC EXTERNAL OFFICES
BANGLADESH
DK Company (Bangladesh Liaison Office)
Road - 23, House-84 (2nd Floor)
Block A, Banani
Dhaka 1213
Bangladesh
Tel. +88 02 9841102-03
CHINA - SHANGHAI
DK Company Shanghai Ltd.
ROOM A/B1/D
10th floor
East Tower No. 668 Beijing Road ( EAST )
Shanghai, 200001
上海市黄浦区北京东路668号科技京城东楼10楼A/B1/D 室
Tel. 021-53081000 - 138
Fax: 021-53088722
CANADA
DK Company Canada Inc.
265 Boulevard Lebeau
CA-H4N 3H8 Ville St. Laurent
Quebec
Canada
TURKEY
DK Company
İstanbul Vizyon Park
Yenibosna Köyalti Mevkii
29 Ekim Cad. A2 Blok Kat : 1 NO : 13
34197 Bahçelievler/ Yenibosna / İstanbul
Tel : 0533 336 60 96
APPROVAL SAMPLES IN GENERAL
SAMPLES IN GENERAL
A. SAMPLES IN GENERAL
To ensure a perfect product for our customers, all DKC Brands request approval samples. It is therefore
important that each approval sample fulfill the standard required in comments given. After receipt of the sample
order, proto sample must be sent for approval of details, measurements and fit. In comments given on any
approval sample, you will find the instructions for further action.
B. SENDING OF SAMPLES
For suppliers connected to local DKC offices ( Bangladesh, Shanghai or Turkey): The samples must be delivered to the local DKC offices
For Suppliers connected to DKC offices Denmark (Vejle or Ikast): The samples must be delivered directly to DKC offices Denmark. Make sure to deliver to correct Denmark office Vejle or Ikast. Only sale samples can be send on DKC account. Please get the acconut no. for nominated courier form your contact person.
For brands of Copenhagen: InWear, Soaked of Luxury, Part Two and Martinique, find how and where to send the
samples at the Brand specific information.
When sending samples please use printed labels advised on-line at the Courier Agency’s website for AWB for courier shipments. Must be marked CLEARLY: BRAND, CONSIGNEE and either IKAST or VEJLE (we have often shipments wrong delivered).
DOCUMENTS
Proforma invoice must always follow the sample/s. If one parcel contains samples for more than one DKC
department, then 1 Proforma invoice must be issued for each department!
Proforma invoice must always follow the sales sample.
Proforma Invoice must contain the following information:
1. Name & address of sender.
2. Receiver: Company address of the delivery must be specified.
(Pls see contact info on page 12 - 13)
Ex:
Company: DK Company CPH A/S, Kanonbådevej 10, 1437 København, Denmark
Address of delivery: DK Company A/S, Thrigesvej 2, 7430 Ikast, Denmark
3. Country of origin.
4. DKC order and/or style number.
5. Detailed description of goods, including composition of material (Woven/Knit).
6.
Number of pieces.
7.
Price per piece.
8.
Total value.
9. Your typed name & signature.
10. IMPORTANT: INVOICE MUST BE MIN. USD. 16(if more than 3 pcs.)or the samples can be stopped in custom.
NB: Documents must be issued according to instructions from DK Company shipping department.
SENDING ADVICE
DKC must be pre-advised by e-mail the same day samples are to be sent. A copy of proforma invoice and AWB slip must be attached. (As “jpg” or “pdf”) C. MARKING OF COURIER CARTON OR BAG
Make sure to mark clearly on outside of either courier carton, envelope or bag with
Attention person and Brand name.
In this way the parcel will be handed over to the right person at first time.
D. SAMPLE MARKING
All samples (except sales samples) must be provided with our sample hangtag.
“Download FORM - Sample Hangtag”. Print on heavy paper quality, and attach by plastic pin.
NB: Missing or unclear markings will result in late comments/approvals.
E. SAMPLE MEASURING
All samples must be measured and checked by suppliers. The msm record and list of findings to be enclosed when sending to DKC so only correct samples will be sent.
F. PROTO SAMPLE
When / What:
As stated in Sample Order.
Needs:
Actual is preferable, but similar fabric, accessories and colours is acceptable. (E.g. if bulk is stretch quality, then sample must be it as well.)
Comment: Proto samples will be checked for styling and measurement.
Response: Supplier will receive DKC comments latest within 2 days of receipt of sample or otherwise informed.
PHOTO SAMPLES
When / What:
Needs:
Comment: Response:
When requested, please ensure to send photo samples on time for advertising folders and other sales promotion.
Actual quality & colours of fabric and accessories, including labels, hangtags, etc., as asked for in order.
Make it right and on time. Delay may cause cancellation of order!
If requested, photo sample comments will be sent latest 2 days after receipt of sample.
Comments must be followed on sale samples.
SALES SAMPLE
When / What:
Needs:
Comment: Response: As stated in Sample Order.
Actual quality & colours of fabric and accessories, including labels, hangtags, etc., as asked for in order.
Make it right, and on time! - Sales samples will be checked for measurements and put through a washing test.
Supplier will receive DKC comments latest together with the order.
SAMPLE HANGTAG
SIZE-SET SAMPLES
When / What:
As stated in Purchase Order.
Needs:
Actual is preferable, but similar fabric, accessories and colours are acceptable. (E.g. if bulk is stretch quality, then sample must be it as well.)
Comment: Size-sets will be checked for measurements and then wash tested when fabric is right.
Response:
Supplier will receive DKC comments latest within 2 working days of receipt of sample.
PRE-PRODUCTION SAMPLE
When / What:
As soon as actual bulk fabric and accessories have arrived, requested sizes and colours must be made by actual manufacturer and sent to DKC for “Start Production” approval.
Needs:
Actual bulk fabric and accessories, including folding, hangtags, polybag, etc., as asked for in the order.
Comment: Starting production without this approval of pre-production sample, is unacceptable and can cause delay or cancellation.
Response:
Supplier will receive DKC comments latest within 2 days of receipt of sample.
SHIPPING SAMPLES
When / What:
If requested. requested sizes and colours fully labelled, must be sent to DKC for reference and final approval. These must be in our hands and approved in writing, before goods are handed over to forwarder.
Needs:
Actual bulk fabric and accessories, including folding, hangtags, polybag, etc., as asked for in the
order.
Comment: Production must not stop and wait for these samples to arrive at DKC, unless supplier feels that there might be some problems.
Response:
Supplier will receive DKC comments latest within 2 days of receipt of sample.
SALES SAMPLES
SALES SAMPLES
Brands of Copenhagen In Wear , Part Two, Soaked in Luxury Martinique have separated requirements in order to , how to
mark, how and where to deliver the sale samples. The details can be found under each brand at the Brand specific information.
For the brands of Ikast and Vejle, following instructions for the sale samples must be followed.
A. SALES SAMPLES IN GENERAL
Sales amples are essential for our later success, and it is of utmost importance that they are made of the required Material / Accessories / Colours, and are delivered on time.
The right style with high sales expectations can be a complete failure resulting in a low sale, if sales samples are made in the wrong material with cheap looking accessories.
If delayed, the perfectly made sales samples will miss out on a fair or sales meeting, with the risk of a total cancellation.
MAKING SALES SAMPLES
When / What: Sample order will be issued to inform quantity, colour, size etc.
Needs:
Actual quality & colours of fabric and accessories, including labels, hangtags, etc. will be stated in the style instruction and quality card.
Never send salesmen samples before all details such as price, quality, colour, trimmings and
measurements are confirmed upon proto/lap-dip/quality cuttings are approved by each Brand
Comment: Make it right, and on time! - Sales samples will be checked for measurements and put through a
washing test.
Response: Supplier will receive DKC’s comments latest together with order.
NB: Please sent lab dips, sms fabric and accessories for approval before starting sample production.
B.
SENDING OF SALES SAMPLES
All samples must be delivered to local offices (China & Bangladesh). For other destinations, samples are to be sent by nominated courier. Make sure to send to correct Denmark office Vejle or Ikast. (only sms can be sent on DKC account), nominated courier must be used.
DOCUMENTS
Proforma invoice must always follow the sales sample.
Proforma Invoice must contain the following information:
1. Name & address of sender.
2. Receiver: Company address of the delivery must be specified. (Pls see contact info on page 12 - 13) Ex:
Company: DK Company CPH A/S, Kanonbådevej 10, 1437 København, Denmark
Address of delivery: DK Company A/S, Thrigesvej 2, 7430 Ikast, Denmark
3. Country of origin.
4. DKC order and/or style number.
5. Detailed description of goods, including composition of material (Woven/Knit).
6.
Number of pieces.
7.
Price per piece.
8.
Total value.
9. Your typed name & signature.
10. IMPORTANT: INVOICE MUST BE MIN. USD. 16(if more than 3 pcs.)or the samples can be stopped in custom.
NB: Documents must be issued according to instructions from DK Company shipping department.
SENDING ADVICE
DKC must be pre-advised by e-mail the same day samples are to be sent. A copy of pro forma invoice and AWB slip must be attached. (As “jpg” or “pdf”)
PRODUCTION STICKER
PAGE 1
SALES SAMPLES
Creating A-TEX Account
Please apply your company details on-line to A-TEX as soon as possible in below link.
When you have transferred your data you will be contacted by your local A-TEX Customer
IMPORTANT
http://mya-tex.com/NewCustomerForm.aspx
When sending salesman samples,
do not add any other samples in same box as these
samples will be repackedPlease
else where.
place your order with A-TEX as soon as possible after the orders has been confirm
Delay of shipment due to missing stickers can not be tolerated. If any problems or question
of the stickers, pls contact your local A-TEX Customer Service Office for support.
If any questions or something unclear, fell free to contact us, thank you.
C. SALES SAMPLE MARKING
All sales samples must be labelled and clearly marked with style no., style name, colour, size, season,
composition, delivery and supplier code* printed on hangtag sticker. Sticker quality: White self adhesive, black Price sticker - BlendShe example
screen printet.
Size approx 3x5 cm.
This sticker must be visible through polybag when packed.
STYLE:
BRAND Sample order Comments to style
NAME:
EAN 5707354560109
Supplier / Agent: 123456 Supplier Name
COLOUR:
Del. term: Free On Board
SIZE:
Pay. term: TT - 45 days
SEASON:
Delivery: 000000
Fabric description: Tube yarn
COMP.:
DEL.
Supplier code
Barcode info
CODE:
Delivery
D. SALES SAMPLE PACKING
Sales samples must be packed each piece in a polybag, and then in master polybags. Hangtag must show the sticker as per picture above, so that sticker is visible.
Single poly bag sticker - BlendShe example
NB: It is not allowed to mention the name of the supplier only supplier code!
Cartons must be clearly marked with Boxlabels, marked with wording SALES SAMPLES, Brand, season, style number (one style per carton except for accessories).
SALES SAMPLES
BRAND:
BOXLABEL:
SEASON:
STYLE NO.:
QUANTITY:
E. SAMPLE MEASURING
All samples must be measured and checked by suppliers. The msm record and list of findings to be enclosed when sending to DKC so only correct
samples
will
besticker
send.
Assortment
poly
bag
- BlendShe example
F. SAMPLE PAYMENT Normal DK Company policy is that salesman samples are free of charge. If payment of samples has been agreed with the purchasing department, invoice must be available no later than 60 days after sample sending. Invoices dated later than that will not be honored. Whenever sending an invoice to DKC for sample payment please use our template.
If payment of samples is agreed, please download invoice form: ”Form SMS Invoice”
PRE- & PRODUCTION APPROVALS
A. PRE-PRODUCTION NEEDS
LAB-DIPS
Lab-dips (5 x 5 cm., or as big as possible) of all qualities / colours, must be sent for approval before the start of production.
BULK FABRIC
Actual Bulk Fabric – (A4 size) of each quality / colour must be sent for approval before the start of production.
Each quality / colour is in regards to each program - not each order, unless instructed otherwise.
ACCESSORIES
All accessories, and in all colours, must be sent for approval before the start of production. This includes zippers,
buttons, strings, sewing thread, care labels. If possible, we would prefer all accessories to be presented in one lot.
PRINT & EMBROIDERY
One complete set of all print & embroidery colours, in correct fabric colours, must be sent for approval before the start of production.
COLOURS
All colours must be viewed in D65 (daylight)
B. SENDING OF ABOVE
All lab-dips, accessories, prints, embroideries etc. must be sent at one time together attached to a cardboard, showing the following information:
1. Attention / Date: 2. From:
3. Season:
4. Order / Style no.: 5. Article:
6. Colour:
Attention which brand & person / Date of sending
Supplier name
Season
DKC style number
(Fabric quality) or (Accessories article number)
DKC colour number, noted next to each article
SENDING ADVICE
Same day as sending, DKC must be pre-advised about what is coming, incl. courier & AWB number.
All sampels and approvals must be sent by courier on supplier account.
ONLY sales sampels can be sent on DKC account by nominated courier. Please ask for account no. for
nominated courier at your contact person.
C. MARKING OF COURIER CARTON OR BAG
Make sure to mark courier carton, envelope or bag clearly with attention person and brand name. In this way the parcel will be handed over to the right person at first time.
D. COMMENTS ON ABOVE
Supplier will receive DKC comments latest within 2 days after receipt.
Bulk production is not allowed to start before (Sample/acc from point A has been approved by DKC in writing.
E. QUALITY ASSURANCE
INSPECTIONS
We reserve the right to conduct start, in-line, and final inspections in any factory whenever we feel the need, to ensure the common understanding and goal between DKC and our suppliers, manufacturers and their
sub-contractors.
Note the following in connection with inspections:
- During all factory inspections, there must be one representative present from the supplier’s side.
- Prior to any inspection, supplier must advise production situation/status. If DKC is misinformed and valuable time has been wasted, then the supplier must compensate the lost time and travel expenses.
- On final inspection date, production must be completely finished, including packing. Exceptions from this are NOT
accepted, unless it has been agreed in advance.
Final inspection date must be pre-advised by supplier latest 5 days in advance.
- NB: Inspection by DKC quality assurance inspectors, does not relieve supplier and manufacturer from any
responsibility concerning the final goods.
DKC’s quality assurance inspectors, can solve most situations. Full co-operation from the supplier’s side is expected in order to achieve our common goal concerning quality, delivery, and the elimination of claims to mutual benefit.
QUALITY DEMANDS
PROPERTIES / QUALITY TEST PARAMETER
GARMENT FINISH:
• All garments has to be delivered as approved.
• All seams and stitches must run evenly.
• The tread tension in the sewing machines must be correctly adjusted, and all loose tread ends has to be removed.
• The fibres in the fabrics must not be damaged by the use of too coarse or broken needles.
• The garments must be free of stains, dirt, glue and pen marks.
• The garments must be nicely steamed and free of any shiny and/or pressure marks.
• Trim, decorations and print must be placed and attached correct, not to fall off.
• All garments must be packed and shipped in dry condition.
• All labelling of the garments, marking of polybag and cartons must be as requested.
• Buttons, press buttons, studs and rivets must be suitable for the fabric, and safely attached, not to fall off during wash and wear. Use reinforcement, if needed.
• Trimmings has to meet the same requirement to colour fastness and dimensional stability as main fabric.
• Zipper pullers, big buttons and other heavy decoration must be protected by tissue paper, to avoid pressure marks.
• Buttonholes must be properly trimmed.
• It is the responsibility of the supplier to use the correct workmanship of stitching and seams.
• Whenever the garment contains parts made from animals, carelabel has to include “Contains non-textile parts
from animal origin”
TOLERANCES OF MEASUREMENTS FOR PRODUCTION IN GENERAL.
(Always follow the tolerances in the measurement sheets, if any)
• Tolerance per size = +/- ½ size.
• Tolerance for ONE SIZE styles = +/- 3%
YKK ZIPPERS.
Whenever YKK zippers has been agreed, a copy of your invoice from YKK has to be forwarded. DK Company will
check YKK for verification.
QUALITY DEMANDS
Quality Test Parameter
Test Description
Test Method
Knitwear/
Jersey
Limit / Requirement
Woven
Denim
Accessories
Colour Fastness to DIN EN ISO 105 – C
washing
06
Grade 3-4
Grade 3-4
Grade 3-4
Grade 3-4
Colour Fastness to DIN EN ISO 105 – X
rubbing
12
Wet: Grade 3
Dry: Grade 4
Wet: Grade 3
Dry: Grade 4
Wet: Grade 2- 3
Dry: Grade 3
Wet: Grade 3
Dry: Grade 4
Colour Fastness to DIN EN ISO 105 – E
perspiration
04
Grade 3-4
Grade 3-4
Grade 3-4
Grade 3-4
Colour Fastness to DIN EN ISO 105 – B
light
02
Grade 4
Grade 4
Grade 4
Grade 4
Colour Fastness to DIN EN ISO 105 – D
dry cleaning
01
Grade 4
Grade 4
Grade 4
Grade 4
Grade 3-4
Grade 3-4
Grade 3-4
Grade 3-4
1 x wash: Grade
4
5x
wash: Grade 3-4
1 x wash:
Grade 4
5 x wash:
Grade 3-4
1 x wash:
Grade 4
5 x wash:
Grade 3-4
1 x wash:
Grade 4
5 x wash:
Grade 3-4
No negative
changes
No negative
changes
No negative
changes
No negative
changes
Colour Fastness to
DIN EN ISO 105 – E01
water
Colour change
after washing
Appearance after
wash
DIN EN ISO 105 – A
02
DIN EN ISO 15487
Dimensional
change
DIN EN ISO 5077 DIN
EN ISO 6330, procedure 5A, 5 or according to carelabel
+/- 5%
+/- 5%
+/- 5%
+/- 5%
Seam slippage
DIN EN ISO 13936-1
-
120N/3mm
150N/3mm
-
Twisting
AATCC 179
3% max 2 cm
3% max 2 cm
3% max 2 cm
Pilling
Knit: DIN EN
ISO 12945-1
(Pilling box method)
Woven: DIN EN ISO
12945-2
(Martindale method)
14.400 cycles
Grade 3-4
2000 cycles
Grade 3-4
-
2000 cycles
Grade 3-4
+/- 5%
+/- 5%
+/- 5%
+/- 5%
Single fibre:
No tolerance
Blends: +/-3%
Single fibre:
No tolerance
Blends: +/-3%
Single fibre:
No tolerance
Blends: +/-3%
Single fibre:
No tolerance
Blends: +/-3%
Fabric weight in
g/m²
Fibre Content
DIN EN ISO 3801
ISO 1833:1977
COLOUR SHADING
COLOUR SHADING PROCEDURE
A. FABRIC COLOUR SHADING
Colour shading is not accepted within one garment or one assortment.
Colour shadings must be detected right after the fabric has been delivered from the dyeing mill, and most
important - BEFORE cutting. Whenever our Supplier & Manufacturer find colour shading, which is considered acceptable, DKC is to be informed immediately as follows:
- An A4 size cutting of each shading is to be made in 3 sets, one for the supplier, one for the manufacturer, and one to be sent to DKC. - If two shadings are discovered they must be marked with A and B respectively for future references, and the sets must be attached with a sticker informing supplier & manufacturers name, fabric quality, colour number, and order or program.
- Furthermore, an approximate percentage in each shading, based on the total quantity for the colour must be stated. E.G.
Supplier name: On Time LTD.
Manufacturer name: Hard Work Fty.
Fabric quality: 135 gr. Single Jersey
% in shading, Col. no.: 40% sha. B, Col. 0770
For order no. or prog.: O.123456-57-58
( 60% sha. A, Col. 0770 )
With this information, and provided that production has still not started, we often will be able to find a solution which
is acceptable for all parties, and more importantly, we will avoid later rejections and claims.
B. ACCEPTABLE SHADING
- FIRST RULE
Keep shadings separated into different orders whenever possible.
- SECOND RULE
When first rule is not possible, and two shadings have to be used in one order, then consider them as two different colours, so if for example the shading is found in Red, DKC colour no. 0770, then name one shading 0770A, and the other 0770B.
Now cut shading A and B separately and assortment wise, so that they can finally be packed and marked A and B on the carton and on the packing list.
E.G.
(e.g. Dark Shading)
(e.g. Light Shading)
Style. 234567
Col. 0770 A
Ass. 97
Qty. 6 Pcs
Style. 234567
Col. 0770 B
Ass. 97
Qty. 6 Pcs
LABEL & HANGTAG
LABEL & HANGTAG
All brands have different nominated suppliers. Please download files for each brand.
Blend
BlendShe
b.young
Cream
Denim Hunter
Dranella
Fransa
Gestuz
ICHI
InWear
Kaffe
Karen by Simonsen
Matinique
Part Two
Soaked in Luxury
Culture
Educe
Pulz
BON’ A PARTE
CARE LABEL
CARE LABEL
All brands have different care label layout. Please download files for each brand.
Blend
BlendShe
b.young
Cream
Denim Hunter
Dranella
Fransa
Gestuz
ICHI
InWear
Kaffe
Karen by Simonsen
Matinique
Part Two
Soaked in Luxury
Culture
Educe
Pulz
BON’ A PARTE
HOW TO MEASURE
HOW TO MEASURE
For correct way to measure garments for DK Company. Please download “How to measure”.
FOLDING & HANGING
FOLDING & HANGING INSTRUCTIONS
For correct way of folding and hanging garments for DK Company. Please download “Folding & Hanging Manual”.
PACKING QUALITY & MARKING
PACKING QUALITY & MARKING
A. CARTON QUALITY
In general Export Cartons must be made of min. double layered corrugated cardboard,
(B/C Flute) and have a thickness of 7 mm.
If below 1, 2 or 3 conditions occur, triple layered corrugated cardboard must be used.
1: If height, Length and Width added are 120 cm or longer:
3: If weight of carton is 15 kg or
above:
15
kg
2: If length of carton is 60 cm or longer:
NB: A re-packing fee of USD 10 per carton will be imposed in case failure to observe above.
B. MATERIAL MARKING OF CARTONS
MATERIAL MARKING to be printed clearly in black on the center of one of the end lids on export cartons.
E.G.
2
20 C PAP (PCB) cardboard.
Size of print, from 4 to 6 cm.
POLYBAG PRINTS
POLYBAGS
A. COSTOMIZED POLYBAGS WITH LOGO
Each item must be packed in separate customized polybags unless others are stated on the order or agreed with the
buyer. Follow links for correct logo for each brand:
Blend
BlendShe
b.young
Cream
Culture
Denim Hunter
Educe
Dranella
Fransa
Gestuz
ICHI
InWear
Kaffe
Karen by Simonsen
Matinique
Part Two
Pulz
Soaked in Luxury
Blazer/Outerwear
Logo for each
brand to be printet
A-TEX
DK COMPANY PRODUCT OVERVIEW
BRAND LOGO:
Size to be adjusted according the width
of the polybag. Max width 35 cm.
(UPDATED SEPTEMBER 2014)
E.G.
ASSORTMENT STICKER
A-TEX
42mm
OTTO STICKER
42mm
POLYBAG STICKER
40mm
50mm
50mm
30mm
1
Logo for each
brand to be printet
ASSORTMENT STICKER
42mm
OTTO STICKER
42mm
50mm
50mm
Front of polybags.!
NB: NO LOGO on master polybag, only on single polybag.
POLYBAG STICKER
40mm
30mm
1
Front of polybags.!
B. PLASTIC QUALITY
MASTER POLYBAG to be made of polyethylene SINGLE POLYBAG must, if nothing else is stated,
(PE-LD) low density, and must have a thickness
be made of polyethylene (PE-LD) low density, and
of minimum 0.060 mm. (60µ)
must have a thickness of minimum 0.038 mm. (38µ)
To have holes for ventilation.
To have holes for ventilation. SIMPLE MATERIAL EXPLANATION
PE-LD : Soft quality, transparent plastic
PP: Stiff quality, clear plastic ~ On request only.
Blazer/Outerwear
POLYBAG PRINTS
C. MATERIAL MARKING OF POLYBAGS
Material marking to be printed clearly in black
on both single polybags, and on master polybags,
positioned on the back, positioned on
center back, 2 cm above upper line of
polybag warning.
Size of mark, from 1 to 3 cm.
E.G.
04
5425532
WARNING: To avoid danger of suffocation, keep this plastic bag
away from babies
and children. Do not use this bag in cribs beds, carriages, or playpens.
THIS BAG IS NOT A TOY
WARNUNG: Um Erstickungsgefahr zu vermeiden, ist dieser Platikbeutel von Babies
und Kindern fernzuhalten. Diesen Beutel nicht in Kinderbetten, Betten,
Kinderwagen oder Laufställchen verwenden.
DER BEUTEL IST KEIN SPIELZEUG
04
AVERTISSEMENT: Pour éviter le danger de suffocation, conserver ce sac en
plastique loin des bébés et des enfants. Ne pas utiliser ce sac dans les
berceaux, lits, landaux ou parcs.
CE SAC N’EST PAS UN JOUET
04
5425532
Back of polybags.!
WARNING: To avoid danger of suffocation, keep this plastic bag
away from babies
WARNUNG: Um Erstickungsgefahr zu vermeiden, ist dieser Platikbeutel von Babies
D. RECYCLE MARKING OF POLYBAGS
Recycle marking must be printed clearly in
black on all single polybags NOT on master
polybags. Must be placed next to material
marking on the backside.
Size of mark, from 1 to 3 cm
5425532 is MCO´s certificate of registry number, which must be printed underneath the Recycle mark.
E.
POLYBAG WARNING
POLYBAG WARNING in both English, German and French to be printed clearly in black on both single
polybags, and on master polybags, positioned on the back, center bottom, 2 cm from edge.
The 3 lines will be approx 11 x 1,5 cm in size.
Font Size “8”……:
Font Size “11”….:
Back of polybags.!
5425532
WARNING: To avoid danger of suffocation, keep this plastic bag away from babies
WARNUNG: Um Erstickungsgefahr zu vermeiden, ist dieser Plastikbeutel von Babies
F. SILICA GEL DESICCANT
Each single polybag must contain 1 or 2 bags of Silica Gel desiccant. This is required for all shipped orders by Sea from Far East only. The supplier is full responsible for the content inside the desiccant bag to be Silica Gel. According to the regulations of EU is all other quality of desiccant prohibited to enter the market of EU.
“DO NOT EAT”
DESICCANT
Silica Gel bag to be marked:
SILICA
GEL
THROW AWAY
“DO NOT EAT”
STICKERS - PRODUCTION
STICKERS
All items need sticker on hangtag and/or polybag. Please download for each brand.
Blend*
BlendShe*
b.young*
Casual Friday by Blend*
Cream
Denim Hunter
Dranella*
Fransa*
Gestuz*
ICHI*
InWear*
Kaffe
Karen by Simonsen
Matinique*
Part Two*
Soaked in Luxury*
Culture
Educe
Pulz
*Stickers must be ordered at A-TEX:
Creating A-TEX Account
Please apply your company details on-line to A-TEX in this link: http://mya-tex.com/NewCustomerForm.aspx
When you have transferred your data you will be contacted by your local A-TEX Customer Service Coordinator.
Stickers ordering: A-tex manual
A-TEX
Blazer/Outerwear
A-TEX
STICKERS - PRODUCTION
PLACEMENT
OTTO STICKER OF POLYBAG STICKER
Sticker with barcode for single
poly bag.
ASSORTMENT STICKER
POLYBAG STICKER
OTTO STICKER
42mm
POLYBAG STICKER
42mm
50mm
40mm
50mm
30mm
1
A-TEX
Place the sticker in the lower
right corner of the poly bag.
40 mm
42mm
40mm
ASSORTMENT STICKER
-TEX
OTTO STICKER
42mm
30
mm
30mm
50mm
POLYBAG STICKER
42mm
40mm
50mm
50mm
30mm
1
K COMPANY
PRODUCT
PLACEMENT
OF ASSORT- OVERVIEW
1
ASSORTMENT STICKER
OTTO STICKER
A-TEX
MENT STICKER
When only ONE assortment in
a carton.
Place the assortment sticker
on the right top corner.
UPDATED SEPTEMBER 2014)
42 mm
ASSORTMENT STICKER
42mm
42mm
42mm
OTTO STICKER
42mm
50mm
POLYBAG STICKER
40mm
50mm
30mm
FRANSA
1
Edisonvej 4
7100 Vejle
Denmark
Style No
Ass.
600131
A
Colour
60096/Black
Order No.
Quantity / carton
HUD-11571
24
xxxx
No. of ass.
4
Size/ass.
S
1
Carton No.
1 of 100
Net weight
12
M
2
L
2
Gross weight
15
Carton size
50 x 35 x 38
XL
1
50
mm
50mm
50mm
NB: No assortment sticker on polybag needed, only on carton - on side
When TWO or MORE
assortments in a carton.
Place the assortment sticker on the center of master polybag.
NB:
No assortment sticker on carton needed,
only on polybag
ASSORTMENT STICKER
OTTO STICKER
42mm
POLYBAG STICKER
A-TEX
A-TEX
42mm
40mm
FRANSA
ASSORTMENT STICKER
42mm
OTTO STICKER
42mm
ASSORTMENT STICKER
POLYBAG STICKER
42mm
40mm
OTTO STICKER
42mm
Edisonvej 4
7100 Vejle
Denmark
POLYBAG STICKER
40mm
Style No
Ass.
600131
A
Colour
60096/Black
Order No.
Quantity / carton
HUD-11571
24
xxxx
50mm
50mm
30mm
50mm
1
50mm
No. of ass.
4
Size/ass.
S
1
Carton No.
1 of 100
30mm
1
Net weight
50mm
50mm
M
2
12
Gross weight
15
Carton size
50 x 35 x 38
30mm
L
2
XL
1
CARTON SHIP MARKING
CARTON SHIPPING MARKING
CARTON ADDRESS MARKS - FOR ALL SUPPLIERS
BRAND LOGO must be printed on the two LONG SIDES of all export cartons in black!
Logo to be placed in center at both sides. Please download logo for each brand.
E.G.
Cream
Denim Hunter
Gestuz
Kaffe
Karen by Simonsen
LOGO MARK FOR DKC WHOLESALE
A/S
Culture
Educe
LOGO MARK FOR DK COMPANY
A/S (IKAST)
CPH A/S
InWear
Matinique
Part Two
Soaked in Luxury
Please press brand for download of logo
VEJLE A/S
Blend
BlendShe
b.young
Dranella
Fransa
ICHI
LOGO MARK FOR DKC WHOLESALE
VEJLE A/S
Pulz
CARTON SHIP MARKING
SHIPPING CONTENT MARKING
BELOW FOR ALL SUPPLIERS…!!!
Carton contents must be attached on the TWO SHORT SIDES of all export cartons!
E.G.
X
Our pre-made contents sticker must be used, and can be found on our web-page:
“Form SHIPPING MARK - ALL DEPT - 19 x 14 cm (2)”
“Form SHIPPING MARK - ALL DEPT - 19 x 14 cm (2) JEANS”
You will find six Excel Doc. files which cover all our Companies. Each file contains different sizes, and you must
choose, fill in & print the biggest size possible according to your carton sizes.
Examples of the the pages:
STICKER QUALITY
Above markings to be printed on strong self-adhesive stickers, and must be water and dirt repellent.
NB: Poor printing or broken stickers will be replaced in DK at a cost of 10 usd per carton - on suppliers account.
MIXED PACKING
Whenever a carton does not contain a correct assortment and/or mix colours, it has to be accepted by DKC
and be exactly informed in size/colour breakdown on contents marking, plus highlighted with a
BLACK CROSS next to content marks as illustrated on above carton sketch.
X
PACKING INSTRUCTION
PACKING INSTRUCTION
Unless otherwise instructed, all orders must be packed as illustrated below:
1 item in a
POLYBAG:
then 1 assortment
in ONE MASTER POLYBAG:
then (X) assortments in ONE EXPORT CARTON:
NOTES:
(X) Assortments in carton… always aim for up to 20 kilos in one export carton.
We do NOT allow mixed assortments / colours /sizes within the same carton.
One carton = same unit of assortment / colour / size.
A. CARTON UTILIZATION
Carton size to be customized to the assortments
volume, and neither over packed or under packed.
B. CARTON WEIGHT
Export carton must by EU law not exceed 20 kilos per carton. Max 20
Any neglect of this will cause heavy claim.
kg.

NB: If you find that our requested packing instruction can not comply with our required
carton weight, then please bring it to our attention so that we can find a compromise together.
PACKING DEMANDS
PACKING DEMANDS
A. Carton size must always be customized for the content, whenever possible use cartons that are easy to
pile on pallets, use below guide lines (except NOOS jeans for Blend).
CARTON SIZE
All orders must be packed in export cartons - minimum size requirements as below:
Carton Length L: 60 cm (if not sutiable for the garments - pls inform us re. using another lenght
Carton Width W: 40 cm (if not suitable for the garment - pls. Inform us re. using another width)
Carton Height H: … in accordance with garments volume. FLAT PACK
Above requirements do not apply for jackets, outerwear, blazers etc. For these types of garments, the following size for export cartons is required:
Carton Length L: 120 cm (if not sutiable for the garments - pls inform us re. using another Lenght
Carton Width W: 60 cm (if not sutiable for the garments - pls inform us re. using another Lenght
Carton Height H: … in accordance with garments volume. B. SEALING OF CARTONS
Use adhesive tape to fasten lid and bottom, and make
sure that the tape do not cover the shipping mark:

Plastic foil and plastic straps are not allowed on export carton:
Not allowed marking: It is not allowed to show
supplier’s name or country of origin on cartons,
polybags, tape, straps and others.
Made in Home Country
C. SEALING OF MASTER POLYBAGS
All polybags must be sealed with clear adhesive tape.
NB: A re-packing fee of USD 10 per carton will be imposed in case failure to observe above.
LOADING HANGING GARMENT
HANGING GARMENTS
Hanging garments must be booked at the nominated forwarder. The total volume of the hanging garmentPART
determines
2
whether the shipment must be booked as LCL or FCL:
Production Requirements
Less container load (LCL) : The hanging garments must be booked and handed over to the nominated forwarder.
The nominated forwarder will perform the loading according to the following instructions.
Full container load (FCL): 40” container must be booked supplier and loaded according to the following instructions.
If a 40” container has been booked and not loaded full with 22 bars, the costs of the empty space will be debited
the supplier.
The container must be lined with clean plastic on
all sides, including the floor. From floor to the bottom
of the garment there must be at least 20 cm free space.
Trousers on string
max 5 pairs in each loop,
max 5 loops on each string
and max 14 strings per bar
Blazer on string
1 pc in each loop, max 5
loops on each string and
max 18-20 strings per bar.
PART 2
Standard quantity for hanging garment on strings
STANDARD
QUALITY FOR HANGING GARMENT ON STRINGS
Product
Group
Blazer & Light
Outerwear
Heavy
Outerwear &
Blazer on
“6,5”cm
Hanger
Leather Jacket
& Blouson
Light Jacket
Blouses and
Shirts
Tops and
Waist Coats
Dresses
Skirts
Pants
Instructions
Quantity2.5 Packing
Quantity
Page
13 of 62
20’ =
40’ =
11 bars
22 bars
990-1100 1980pcs
2200 pcs
880-990
1760pcs
1980 pcs
Max.
Strings
per Bar
18 - 20
strings
16-18
strings
Max.
loops to
be used
5 loops
Max.
Pieces
per loop
1pc
Maximum
pieces per
bar
90-100 pcs
5 loops
1 pcs
80-90 pcs
14 strings
5 loops
2 pcs
140 pcs
1540 pcs
3080 pcs
15 strings
14 strings
5 loops
5 loops
4 pcs
5 pcs
300 pcs
350 pcs
3300 pcs
3850 pcs
6600 pcs
7700 pcs
14 strings
6 loops
5 pcs
420 pcs
4620 pcs
9240 pcs
14 strings
14 strings
14 strings
5 loops
5 loops
5 loops
5 pcs
5 pcs
5 pcs
350 pcs
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3850 pcs
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7700 pcs
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7700 pcs
LOADING HANGING GARMENTS ON BARS - TRUCK FREIGHT
2.5 Packing Instructions
Page 17 of 62
PART 2
LOADING HANGING GARMENTS ON STRINGS - FLIGHT CONTAINER
2.5 Packing Instructions
Page 15 of 62
quirements
structions
PART
PART
2 2
Production
Production
Requirements
Requirements
NOT ACCEPTABLE LOADING. WILL RESULT IN A PENALTY
PART 2
Make sure that garments are not pressed by the
next bar. Sleeves should be able to hang freely
may not be compressed.
2.52.5
Packing
Packing
Instructions
Instructions
Page
Page
1616
of of
6262
PORT INSPECTION
PORT INSPECTION
DKCompany are conducting Port Inspection (platform inspection) at 4 major ports.
Ports:
Delhi (Mumbai):
Concerning suppliers situated in Delhi and surrounding areas.
Inspection of both By Sea and By Air orders…!
NB: By Sea “FOB Mumbai” shipments must be inspected in Delhi before trucking out…!
Tirupur:
Concerning suppliers situated in Bangalore, Tirupur and surrounding areas. Only inspection of By Sea orders…! NB: No inspection of Chennai suppliers or orders shipping out by air.
Shanghai:
Concerning all China suppliers shipping out of Shanghai.
Only inspection of By Sea orders…! NB: No inspection of orders shipping out by air. (Different warehouse)
Yantian:Concerning all China suppliers shipping out of Yantian (South China).
Only inspection of By Sea orders…!
NB: No inspection of orders shipping out by air. (Different warehouse)
Inspection Objective:
Random cartons are checked at warehouse with focus on below points:
Carton Marks…
Assortments… Colour Shading…
Crinkled Garment… Wet Garment & Ctns… Packing Utilization… Size Check…
Dirt & Oil spots… Main & Care Labels… Thread Trimming…
Bar-Code check…
Accessory check…
For detailed introduction please download:
“5 - Port Inspection-Manual”
“Form Pre-Booking - 1605”
DOCUMENTS
DOCUMENTS
A. INVOICING
If the invoice is issued by other party (supplier name) other than supplier mentioned in the order sheet, this must be informed to and approved by DKC at the time of order placement.
One invoice must be issued for each order, and correspond exactly to the contents of cartons.
Whenever an order contains quantities for both Denmark (EU) & Norway (Bonded Warehouse, Non-EU), then separate invoices must be issued for this one order.
Invoice must contain the following information:
- Suppliers invoice number & date
- Number of pieces
- Name and address of supplier
- Price per piece
- Name and address of DKC
- Total value* (currency as on order sheet)
- Reference to L/C number
- Terms of payment. (incl. discount terms)
- Mode of transport
* (After the total value, agent commission, if any,
- Terms of delivery
to be stated and deducted separately)
- Total number of export cartons
- Signature
- Total gross and net weight. (kg)
- Important: Bank information must be informed
- Country of origin
or payment will not be transferred. – it is suppliers
- DKC’s style & order number
responsibility to add correct information on the
invoice. If payment is transferred to wrong account
- Detailed description of goods, including
due to incorrect bank information on invoice, it is for
composition of material. (+ woven or knit)
the account of supplier for amend.
Please download invoice form:
“Form Invoice + Packinglist - CPH”
“Form Invoice + Packinglist - CPH_CANADA”
Inwear, Part Two, Soaked in Luxury, Matinique
“Form Invoice + Packinglist - Ikast”
“Form Invoice + Packinglist - Ikast_CANADA”
Cream, Denim Hunter, Gestuz, Kaffe, Karen by Simonsen
“Form Invoice + Packinglist - Vejle”
“Form Invoice + Packinglist - Vejle_CANADA”
Blend, BlendShe, b.young, Casual Friday by
Blend, Dranella, Fransa, ICHI
”Form Invoice + Packinglist – Wholesale, Ikast”
Culture, Educe
“Form invoice + Packinglist – Wholesale Vejle”
Pulz
“Form invoice + Packinglist – Online”
BON’ A PARTE
DOCUMENTS
B. PACKING LIST
One packing list must be issued for each order, and correspond exactly to the contents of each carton. Whenever an order contains quantities for both Denmark (EU) & Norway (Bonded Warehouse - Non-EU), then separate packing lists must be issued for this one order.
Packing list form showing our requirements must be used. Please download:
“Form Invoice + Packinglist - CPH”
“Form Invoice + Packinglist - CPH_CANADA”
Inwear, Part Two, Soaked in Luxury, Matinique
“Form Invoice + Packinglist - Ikast”
“Form Invoice + Packinglist - Ikast_CANADA”
Cream, Denim Hunter, Gestuz, Kaffe, Karen by Simonsen
“Form Invoice + Packinglist - Vejle”
“Form Invoice + Packinglist - Vejle_CANADA”
Blend, BlendShe, b.young, Casual Friday by
Blend, Dranella, Fransa, ICHI
”Form Invoice + Packinglist – Wholesale, Ikast”
Culture, Educe
“Form invoice + Packinglist – Wholesale Vejle”
Pulz
“Form invoice + Packinglist – Online”
BON’ A PARTE
NB: Pls note bottom half showing “Summery”, this part is important, and must be listed as in our purchase order for our easy PL checking.
DOCUMENTS
DOCUMENTS
C. DOCUMENT FLOW
Flow of documents
TT PAYMENT:
L/C + DL PAYMENT:
Invoice
P/L ~ Packing List
B/L ~ Bill of Lading
GSP ~ Form A
DKC
Forwarder
DKC
Bank
Forwarder
Original
Original
Original
Original
Copy
Copy
Copy
Copy
Copy
Copy
Copy
Original
Original
Original
Original
Copy
Copy
Copy
Copy
Copy
DKC must receive original GSP latest on the day of arrival (GSP may not be sent with forwarder)
D. NOTIFICATION & DOCUMENTS
Shipping notification with copy of full set documents (invoice, specified packing list, AWB or B/L, GSP) must
be sent by E-mail to:
DK Company, Ikast + CPH + DKC Wholesale, Ikast:
Our purchaser and [email protected]
DK Company, Vejle + DKC Wholesale, Vejle:
Our purchaser and For EU, DK and TR suppliers: [email protected]
DK Company Online:
Our Purchaser and [email protected]
Notification deadlines
For EU-TRUCKING: Dox to be sent by email within 48 hours after shipment
For AIR-SHIPMENT: Dox to be sent by email within 48 hours after shipment
For SEA-SHIPMENT: Dox to be sent by email within 4 days after shipment
DOCUMENTS DKC
DOCUMENTS
DOCUMENT - ASIAN SUPPLIERS
For India, Bangladesh, China, Pakistan (Far East) suppliers
Documents to be issued as follows:
FOR DK COMPANY, IKAST
Denmark (EU) qty.:
- Invoice.:
DK Company A/S
- Packing List.: La Cours Vej 6
- GSP~form A.: 7430 Ikast
Denmark
FOR DK COMPANY,VEJLE
FOR DK COMPANY,CPH
Edisonvej 4
7100 Vejle
Denmark
DK Company Cph A/S
Kanonbådsvej 10
1437 Copenhagen K
Denmark
- Invoice.:
DKC Wholesale A/S
- Packing List.: La Cours Vej 6
Denmark
DKC Wholesale Vejle A/S Edisonvej 4
7100 Vejle
Denmark
Norway (Non-EU) qty.:
- Invoice.:
DKC Norway AS
- Packing List.: Trudevangveien 67
- GSP~form A.: 3117 Tønsberg
- B/L/AWB:
Norway
Final destination: Norway
To be shipped to Denmark:
SEA:Aarhus
AIR:Billund
DK Company Norway AS Trudevangveien 67
3117 Tønsberg
Norway
SEA: Aarhus
AIR: Billund
DK Company Norge AS
Maridalsveien 87B
NO-0461 Oslo
Norway
SEA: Aarhus
AIR: Billund
FOR DK COMPANY ONLINE,IKAST
- Invoice.:
- Packing List.: Thrigesvej 7
Denmark
CHINA (only)... No need for GSP for orders to Denmark(EU).
ALL ABOVE MENTIONED DOCUMENTS MUST BE SENT DIRECTLY TO OUR OFFICE - Att.: LOGISTICS
AND TO BE RECEIVED LATEST ON THE DAY OF ARRIVAL OF GOODS.
PLEASE NOTE
Documents for: DK Company A/S, Ikast DKC Wholesale A/S, Ikast and DK Company Cph A/S to be send to:
DK Company A/S, La Cours Vej 6, DK-7430 Ikast.
Documents for: DK Company Vejle A/S and DKC Wholesale Vejle A/S to be send to Edisonvej 4, DK-7100 Vejle.
Documents for: DK Company Online A/S to be send to Thrigesvej 7, 7430 Ikast.
DOCUMENTS DKC
GSP~FORM A - ALL SUPPLIERS
Means of transport to be written as follow in “consignee” & “route of transport”:
DENMARK - (EU):
NORWAY - (BONDED WAREHOUSE - NON-EU):
2. Goods consigned to (consignee’s name, address, country)
DK Company A/S
La Cours Vej 6
7430 Ikast, Denmark
DKC Norway AS
Trudevangveien 67
3117 Tønsberg
Norway
Edisonvej 4
7100 Vejle, Denmark
DK Company Norway A/S
Trudevangveien 67
3117 Tønsberg
Norway
DK Company Cph A/S
Kanonbådsvej 10
1437 Copenhagen K, Denmark
DK Company Norge AS
Maridalsveien 87B
NO-0461 Oslo
Norway
DKC Wholesale A/S
La Cours Vej 6
7430 IKAST , Denmark
DKC Norway AS
Trudevangveien 67
3117 Tønsberg
Norway
Edisonvej 4
7100 Vejle, Denmark
DK Company Norway AS
Trudevangveien 67
3117 Tønsbergv
Norway
Thrigesvej 7
7430 Ikast, Denmark
3. Means of transport and route (as far as known)
3. Means of transport and route (as far as known)
From “Port/City”, “Country” to Denmark BY SEA
From “Port/City”, “Country” to Norway BY SEA
e.g.: From Shanghai, China to Denmark BY SEA
e.g.: From Shanghai, China to Norway BY SEA
NB: In “description of goods” (7.)… do not forget to inform both our order numbers and style numbers!
DOCUMENTS DKC
(B/L) BILL OF LADING - ALL SUPPLIERS
Consignee for DK - ORDERS:
FOR DK COMPANY, IKAST
DK Company A/S
La Cours Vej 6
7430 Ikast
Denmark
FOR DK COMPANY, VEJLE
FOR DK COMPANY, CPH
DK COMPANY Cph A/S
Kanonbådsvej 10
Edisonvej 4
1437 Copenhagen K
7100 Vejle
Denmark
Denmark
DKC Wholesale A/S
La Cours Vej 6
7430 IKAST
Denmark
Consignee for NO - ORDERS:
DKC Norway AS
Trudevangveien 67
3117 Tønsberg
Norway
DK Company Norway AS
Trudevangveien 67
3117 Tønsberg
Norway
Edisonvej 4
7100 Vejle
Denmark
DK Company Norge AS
Maridalsveien 87B
NO-0461 Oslo
Norway
FOR DK COMPANY ONLINE, IKAST
Thrigesvej 7
7430 Ikast
Denmark
DESTINATION is always: Aarhus, Denmark! PORT OF DISCHARGE: PLACE OF DELIVERY: SUPPLIER MANUAL · Page 49
AARHUS
AARHUS
DOCUMENTS EUROPE
DOCUMENTS - EUROPEAN SUPPLIERS
Documents must be issued to below addresses according to order issuer:
FOR DK COMPANY, IKASTFOR DK COMPANY, VEJLEFOR DK COMPANY, CPH
DK COMPANY Cph A/S
DK Company A/S
Kanonbådsvej 10
La Cours Vej 6
Edisonvej 4
1437 Copenhagen K
7430 Ikast
7100 Vejle
Denmark
Denmark
Denmark
FOR DKC WHOLESALE, IKAST
DKC Wholesale A/S
La Cours Vej 6
7430 Ikast
Denmark
FOR DKC WHOLESALE, VEJLE
FOR DK COMPANY ONLINE, IKAST
Edisonvej 4
7100 Vejle
Denmark
Thrigesvej 7
7430 Ikast
Denmark
RE. TURKISH SUPPLIERS
The following documents are required:
- Invoice
- Packing List
- ATR
- Suppliers declaration for preferencial origin (Short term or long term)
- CMR
NB: Declaration needed for re-export to Norway as TR-goods with preferencial origin.
RE. EU SUPPLIERS
- Invoice
- Packing List
- Suppliers declaration for preferential origin (short- or long term)... … or EUR. 1... … or invoice declaration with authorized number
NB: Declaration needed for re-export to Norway as EU goods.
RE. SUPPLIERS IN COUNTRIES WITH OTHER AGREEMENT WITH EU
- Invoice
- Packing list
- EUR. 1... … or invoice declaration with authorized number.
IMPORTANT
All documents to be sent in seperate parcel, can not be enclosed with any samples or approvals.
CANADA - SHIPPING INSTRUCTIONS
CANADA
DK Company Canada Inc.
265 Boulevard Lebeau
Ville St. Laurent
Quebec H4N 3H8
Canada
ATT.: Kim Lebech
SHIPMENT OF ORDERS FOR DK COMPANY, IKAST:
Pls. note that orders to Canada, to be send directly to Canada by DSV Transport by sea.
Shipments below 0,2 cbm to be send by Courier. (EXPEDITED)
(3. part shipment on our account / Payment for duty to be marked: RECEIVER)
Shipments from Bangladesh directly to Canada:
Certificate B255 for origin, to be issued for all orders/styles wich are of 100% BD origin (Yarn/fabric).
Following documents to be send on e-mail:
- Invoice
- Packinglist
- BL/AWB (BL to be telex released except for LC)
**no other docs are required**
[email protected] - payment TT 45 days after received on this e-mail (no original docs)
For LC: Follow above to be send on e-mail + through the bank and payment after 45 days after received.
SHIPMENT OF ORDERS FOR DK COMPANY, VEJLE:
Pls. note orders to Canada from all destinations to be sendt to Vejle, DK (no orders directly to Canada).
APPOINTED FORWARDERS
A. BILL OF LADING TO BE ISSUED BY
BANGLADESH:
DSV Air & Sea
Contact Details:
http://www.gof.dsv.com/
INDIA:
DSV Air & Sea
Contact Details:
CHINA & REST OF ASIA:
Contact Details:
DSV Air & Sea
TURKEY:
Neptun Denmark
Contact Details:
http://neptuntransport.dk
Airshipment from Turkey to be send by MARS/Neptun: DDU - less truck TR-DK (deducted by forwarder) …..
or By DSV Air and Sea: CPT Billund (no truck cost to be deducted).
POLAND & LATVIA:
TransCargo Denmark
Contact Details:
http://www.transcargo.dk/
BULGARIA, ITALY, FRANCE, PORTUGAL AND UK:
DSV Denmark
Contact Details:
ROMANIA:
Contact Details:
MARA LOGISTICS QUALITY S.R.L. [email protected]
DRUMUL INTRE TARLALE 160/174 [email protected]
RO-09382 BUCURESTI
Phone: 0040725922979
B. FAILURE TO OBSERVE APPOINTED FORWARDER
Failure to observe and follow our appointed sea & air forwarders, will result in an extra cost of 1000,- usd per
order, which must be covered by supplier.
Appointed forwarder must be used no matter if it is collect or prepaid shipment
[email protected] / inform ordernumbers
C. PRE- ADVICE & SHIPPING ADVICE
Pre-Advice: Latest 10 days prior to shipment, the related DKC department must be pre-advised about intended
ETD date of each order, no matter if shipment is “on-time” or “delayed”.
Shipping Advise: After loading, a shipping advice with order no., style no., quantity, vessel name / flight no.,
ETD / ETA, and bill of lading no., must be informed to the related DKC department.
D.
It is the responsibility of the supplier to have a cargo/freight insurance to cover all transport/handling until the goods has been handed over to DK Company according to terms of delivery. Example: FOB. Supplier have the responsibility of the transport to/from QC, between factories and handling on the harbor until the goods has been placed on the Vessel.
If you choose, not to have an insurance, you should be aware of the limited coverage from the forwarder.
NOTES

supplier manual - DK Company A/S

Transcription

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