An extraordinary operational system.



An extraordinary operational system.
An extraordinary operational system.
An operational system based on your needs.
All projects begin with a vision. For us it was simple: we wanted to create the world’s best
system for your operational organisation. After several man-years of development, pilot studies,
­interviews and user tests, it’s finally time to present the result – Cactus Eye.
Every day, our system manages and
monitors production for more than 100
infrastructure owners. Requirements for all
operations have increased over the years,
and the time is right for a system that
meets today’s needs. A system that offers
more functions than the pure SCADA/
DCS systems.
Cactus Eye is based on more than 30
years’ experience from our two supervisory
systems CSX and UniView. Cactus Eye
unites the best attributes of both platforms, but with completely new functions
for your business.
The foundation: SCADA/DCS.
The foundation of Cactus Eye is an
ultramodern supervisory system, SCADA/
DCS. It also provides excellent opportunities for increased integration and
coordination between the departments in
your organisation. And it offers tools to
help you gain an overview of the plants.
This makes it easier for the operational
organisation to prioritize and focus on
the most important issues, and thereby
manage your operation more efficiently.
A secure system
with high availability.
The Cactus Eye system is robust, has
sophisticated access control and includes
encrypted links to ancillary and lower-level
control systems.
Cactus Eye is designed for 24/7
operation with very high availability.
Re­dundancy is provided at all levels from
work­stations to servers, communication
links and control systems.
We offer round-the-clock support, and
extended warranty and safety support for
our deliveries with assistance on site across
virtually the whole of Sweden.
Find out more about safety and
­support on pages 20 and 21.
Vital infrastructure
is close to our hearts.
We help our clients secure and optimise operations for all those
things we take for granted: access to safe water, a sustainable energy
supply and safe transport. Socially vital functions with high demands
on operational reliability.
Our clients have something else in c­ ommon:
business activities that favour a long-term
sustainable society. The cactus was our
inspiration when we named our company.
It lives and thrives in environments that
are harsh and demanding – just like our
Cactus Eye − a full-scale supervisory system with all the extras.
Cactus Eye is a full-fledged supervisory system (SCADA/DCS) that monitors,
controls and optimises your plants.
Cactus Eye is powerful enough to cope
with the largest plants. But it is also scalable enough to suit the very smallest.
Lite, Focus, Premium: different
versions for different needs.
Cactus Eye is available in three versions:
Lite, Focus and Premium. The most
suitable version for you depends on the
required functionality and the size of your
plant: the number of connected control
systems and signals, workplaces and
Focus and Premium have functions
such as key performance indicators, service
portal, operations logbook and information systems, in addition to the standard
SCADA/DCS functions.
All three versions offer support for
connecting our own substations, but the
configuration tools are more advanced in
Focus and Premium.
Bronze-level support, hardware and
upgrade agreements are available for all
versions. Focus or Premium is required for
Silver- and Gold-level support.
The best of both worlds.
Over the years, the number of control systems in operations often increases, along
with the range of products. This limits
the holistic view and the opportunities to
really optimise operations.
Here, Cactus Eye is an outstanding
tool to create a unified system, whatever
type of control system, instrumentation or
ancillary system is connected. Cactus Eye
provides a uniform operating environment
in the control room, on websites and oncall workstations.
In all, some 60 protocols have been
produced for Cactus Eye, basically
covering all types of equipment found in
Cactus Eye and our substations
jointly provide a single distributed control
system: DCS. The substations are inte-
grated into our system solutions and offer
outstandingly simple maintenance and
remote support. They also offer encrypted
communication, remote programming via
all links and central version management
of all control program code.
Needless to say, SCADA and DCS
control systems can be combined in a
single system – as they are in the vast
majority of our systems.
planning &
To create overview and structure, and link together the different parts of the operation,
SCADA/DCS provides a natural platform. The various modules within Cactus Eye provide
excellent opportunities for increased integration and coordination in your organisation.
Unsurpassed overview and control.
Cactus Eye contains all the elements you expect from a SCADA/DCS
system to control and monitor your process. It also boasts features
like integrated map functions, key data views, calendar views and
operations logbooks.
Key data views – goals and results from your perspective.
The key data views calculate and present information from your perspective, and enable
you to view the data in virtually any way you choose. For example: quality, economy,
energy efficiency, lifecycle costs (LCC), and leakage are all key figures that deserve better
visualisation. The presentation is linked to the right staff category so that each user group
works towards the right set of goals.
Overall parameters could also refer to data entered in the system manually, such
as the number of complaints about discoloured water, which might for example
have a target of less than 1.0 complaints per 10,000 users per year, equivalent to
50 complaints a year.
Alarm analysis tool measures the status of your plant.
Map views with information in different layers.
Cactus Eye includes an advanced tool for analysing alarms, events and indications in the
system. This is a general tool that complements the conventional alarm and event lists.
Do you have several plants at different sites? The introductory view shows the plants and
any pipe network geographically. Map markers show the location of the plants on the map
and whether their status is normal or abnormal.
The alarm analysis tool provides data on the duration of the alarms in the system,
how often they occur and what types are most frequent.You can also simply enter
target values and follow them up in real time.
In the map view showing the plants you can also shift between a map, an aerial photo
and a hybrid of the two.
Map views – examples of layers.
New interface based on research.
The information is split into different layers for different parts of the process. The different
layers can then be displayed simultaneously, or switched off or on, so that the requested
information is shown.
How is the plant doing? Is it moving in the right “direction”? Are we meeting statutory
emission requirements? It is important for the process images to clearly show whatever is
most important. The challenge is to be clear without swamping the operator with mesure­
ment values. It also makes life easier for those who do not often use the system. The
inter­face in Cactus Eye is based on the latest research in the field of HMI (human-machine
interfaces), on the guidelines for high-performance HMI, and on many detailed user tests.
The map view indicates an alarm at a pumping station. Selecting the operating image
for that pumping station brings up the process image.
A process image should be as clean and free of colour and animation as possible. Only
the important information should be shown. It is therefore unnecessary to show a lot
of different numerical values that are hard to interpret. Instead, only what is important
should be shown: alarms and exceptions. Levels are shown, for example, as columns
next to their objects. This makes it easier for an operator to see exceptions sooner
without having to interpret numerical values.
Alarms and events.
Distributing alarms.
Cactus Eye stores all the events that take place in your plant – for several years. There
are huge possibilities for sorting and searching current information by alarm type, plant
section, intensity, control system and so on. It is easy to reach the current process image,
graph or response texts from each alarm, and to combine views of them.
Alarms are distributed quickly and efficiently from the alarm system. You control when
alarms or alarm groups should be distributed, and to which persons or groups. The alarms
can be distributed via a text message or an app, so a wide variety of devices can be used
to receive the alarm. The alarm app can also be used to view measurement values, register
important events in the form of text, photo and film, and to send messages to colleagues.
The example pictured is the Cactus Eye alarm app. It shows alarms, events and
measurement values. Notes can also be fed into the app, which are then synchronised
with the operations logbook.
Selected alarm types are distributed to operating and on-call staff. These alarms can
be displayed and managed on laptops, tablets or smartphones.
A powerful tool for control and management.
Cactus Eye is also a tool to enable
you to control and manage your
plant. The actual control and
regulation take place in the normal
way in lower-level control systems,
but you can use images and
“faceplates” (operator panels) in
Cactus Eye HMI to start/stop or
open/close objects in your plant.
The system contains an advanced
access system to prevent un­
authorised persons from gaining
Controllable objects.
When you move the cursor over the image, it changes appearance when it passes
over a controllable object or field: from an
arrow to a pointing hand. The system can
also be configured to display a “tool tip”
when you point to a measurement or an
object. Tool tips may contain the name,
description, area etc. of the measurement
or object.
Operator panel.
By double-clicking on a controllable
object, you bring up an operator panel or
faceplate. Depending on the object, the
operator panel may vary in appearance and
function. In the panel you can manage
and also view information belonging to
the object: signals, alarms, graphs, settings,
operating times, maintenance etc.
Notes in the
operations logbook.
As you make changes you can write
notes that are collected in the operations
logbook. This gathers valuable information
on why a given operation was carried out.
Notes can also be made when you change
an alarm threshold, block an alarm or
change a graph – linked to a measurement
at a specific time.
If regulators are included in the control
systems, you can retrieve regulator faceplates/operator panels to check or modify
the regulator settings.
Graph presentation.
Operations logbook.
The graph presentation in Cactus Eye quickly shows data from the history stored in the system,
either as a graph or bar chart. The presentation is particularly flexible in terms of choosing
variables, presentation colour, line types and so on. Time axes and value axes can be shifted on
each axis for maximum flexibility. The storage is event-driven, which is an extremely good way
of providing exceptionally long retention times. This in turn supports naturally integrated functions for “data mining”, to display graphs and reports, or retrieve raw data over a long period.
It is time to get rid of paper logbooks. The operations logbook is a dynamic tool that runs
in parallel with ongoing operations. It may for instance contain an intervention in the
process, why it was done, what measures were needed, and links to images, graphs and
You can link an unlimited number of notes to the graphs to comment on specific
events. New signals can be added through drag-and-drop functions from a process
image, for example. Simpler calculations can be performed directly in the graph tool:
summing flows, converting values etc. These can then be displayed as a new graph.
A separate time function is available to specify how long the note in the logbook is valid.
Calendar function.
To make day-to-day work easier there is a calendar function. You can use it to communicate and follow up activities in your business.
Direct links can be made from the calendar to made-to-measure official reports, images,
graphs and other sets of information generated automatically by the system. The calendar
has a series of views that can be used, from user level to the entire operations department.
The calendar views in the example are grouped under a Work Calendar. Within this,
both personal and administrative views can be displayed. Examples of stored activities
could be the submission of official reports, regular inspections of the plants and
maintenance activities.
There are usually a number of projects under way out in the plants. By entering
milestones in the project calendar, they can be linked to the operations logbook. Staff
then receive all the details of times and process aspects in a single system. They know
what is going on, where, and for how long.
Designing, planning and follow-up.
Linking the operation more closely to error reports, map functions and analysis tools creates
a better understanding and pro-active management of your operations.
Cactus Eye offers modules for leakage detection, reporting and systems for managing the long-term storage of measurement
data and interfaces (web), where project
planning staff can retrieve data with ease –
whichever system the data originated in.
All types of reports.
The reporting tool in Cactus Eye generates
reports at the requested interval, such as
every week, month, quarter or year. The
tool has powerful calculation functions
and design facilities. All types of reports
can be generated – both operations reports
as file support for SMP and other formats
required by supervisory authorities.
Lab data system now integrated.
The lab data system was previously an
independent module. We have now integrated the system into Cactus Eye for even
better functionality and accessibility.
Laboratory staff now have a
user-friendly system to manage both
automatically and manually collected
values from the operation. The lab data
system may also ideally be equipped
with an Interlab interface for transferring
information from an external laboratory. It
is powerful, yet easy to use and manage.
Lab data systems used to exist
independently; often as completely manual
work supplemented with Excel or some
other software. We have now integrated
the lab data system into Cactus Eye.
Any number of
measurement values
In the system, lab values are defined as
manually produced values from sampling
and analysis, such as temperature, pH,
hardness, lime saturation or virtually any
measurable parameter.
The measurement values are entered
into Cactus Eye along with a time. The
system permits a virtually infinite number
of entries. You can then show all the lab
data in graph form or present them as
transparent reports.
Maintenance systems.
Our information and maintenance systems gather details from the whole organisation. They provide a good overview,
make operation easier and lay the foundation for better communication. All of this is included in the new Cactus Eye.
All operations have many different
process objects, manuals and documents
to keep in order. When an operator or
decision-maker wishes to produce data for
an object or the entire operation, the data
often has to be compiled manually. This is
both time and resource consuming.
Easier to collect,
show and maintain
The information system in Cactus Eye
makes it easier to collect different types of
information in a single place. The information may comprise object descriptions,
operating times, operating instructions,
and notes by the staff themselves. The
information is then easily accessible within
the system on all workstations.
Integrated maintenance system
A very important aspect of an operation
is maintenance. Integrating Cactus Eye an
the maintenance system provides a single
tool for both control and coordination of
maintenance intervals according to operating periods, work orders and rounds.
The self-assessments required by statutory
authorities can be administered directly
within the program. You can identify
plants by section or QR codes to synchronise rounds with the system.
For the plants you can create checklists, spare parts lists, work procedures and
FLT checks to gain control and reduce
maintenance costs in a rational manner.
Cactus Eye helps the operator to work more efficiently and methodically
through the entire planning process. The whole operation receives the
same information and uniform data for each individual object.
Substations for better maintenance and operation.
Substations or control systems are important parts of your operations. It does not matter how
good the supervisory system is if the substations in the process are not up to standard. Over the
years, combined with full support for general control systems, we have also kept our own line of
specially developed substations.
This is something our customers truly appreciate: the substations provide effective
maintenance, they make the work easier
and provide uniform controls and terminology. All for an optimal process.
Maintenance tools
accessible everywhere.
The configuration and maintenance tools
for the specific field stations are integrated
into Cactus Eye. They can be accessed
from system menus on every workstation.
The tools can also be accessed directly
from the relevant object in a process
image, for example.
The system has a central database with
distributed parts in each substation. This
makes configuration of communication
simple and efficient, as updates need only
be carried out centrally. All program versions are automatically managed centrally,
and backup is dealt with in exactly the
same way as in the rest of the system.
Needless to say, our substations can be
programmed over all forms of communication links and speedds – including very
slow connections.
Substations spread across large
geographical areas can therefore be maintained and programmed centrally from
your system.
General control systems
work extremely well.
Cactus Eye also communicates with almost
any external equipment: PLCs, RTUs,
substations and instrumentation. In total,
we have around 60 protocols. Whichever
make you choose, you will have a uniform
system at the supervisory level.
Cactus Eye also boasts excellent functions for coordinating on-call groups and
alarm distribution – even across municipal
Cactus CL70 – for large systems.
Cactus Logger – a host of possibilities.
Approximately 2,000 I/Os can be connected to the Cactus CL70.
The I/Os can either be attached locally or distributed throughout
the plant. The I/Os are connected via Profibus DP. Four separate
Profibus loops can be connected to the CL70, each with a maximum of 128 nodes. The CL70 can also be equipped with a display
that enables local control.
Cactus Logger is an excellent tool for monitoring and collecting data from any equipment
in your facility, simply and at a lower cost.
Cactus Logger has built-in communication and I/O handling for digital, analogue
and pulse inputs. It is available either battery-powered or running off a 230 V AC or
24 V DC supply.
Cactus INGO – for small to medium-sized plants.
Cactus INGO is a compact, cost-efficient substation. Despite its
small size, it is a fully fledged Cactus field station. Cactus INGO is
ideal for small and medium-sized facilities and process sections.
Cactus INGO can also be equipped with the Profibus DP
­interface to communicate with distributed I/Os or other equipment such as frequency converters and sensors.
Available in two versions: one for assembly on DIN rails, and one with an integrated
screen for assembly on the front of a cabinet. Approximately 200 I/Os can be connected
to the Cactus INGO.
A secure system with high availability.
Operational security has become increasingly important. With more and
more units on the network, plants become vulnerable, with new and
higher demands for security. As always, security depends on how well
technology, people and procedures work together. Cactus Eye is designed
for 24/7 operation with very high availability.
Robust operating
systems in server
and operational
Parallel workplace
On-call workplaces
Parallel or clustered server
Outplaced redundant server
Doubled workplaces & networks
Test system
Redundant server system (hotswap)
Powerful authorization
system in all work
Redundant control system
Verification & validation
of upgrades (Cactus Eye,
OS patches, viruses, etc.).
Encrypted communication with Cactus
substations through built-in protection.
Connects to control system via secure APN
and hardware protection.
To protect the systems, clear guidelines and instructions are needed on how the work should be carried
out. The function for different workplaces, how they may be equipped and, not least, password policies often
need to be clarified – particularly as the desire to integrate information from the supervisory systems with
the rest of the operation is increasing year on year. Ongoing security updates are needed for the computer
equipment, whereby controls and logs are carried out regarding the status of networks and firewalls.
& F O L L O W- U P
Which service level is right for your operation?
To meet your specific needs and demands for service and maintenance, Cactus UniView offers
three different service level agreements: Bronze, Silver and Gold. Bronze-level support, hardware
and upgrade agreements are available for all versions of Cactus Eye (Lite, Focus and Premium).
Focus or Premium is required for Silver- and Gold-level agreements.
All three levels include:
• A dedicated contact person
• Support hotline
• Simple fault reporting by phone, e-mail or fax
• Remote assistance
Gold level.
Service round
the clock, all
year round. The
agreement is
adapted to your
Silver level.
Includes service at
Bronze level.
Cactus Eye has a service portal
– a personalised portal with
all information on service,
contacts, service agreements
and so on – for your particular
operation. Easily accessible and
updated for everyone in your
Service during
office hours.
We operate from five locations. Our customers are everywhere.
ENERGY: Akademiska Hus Göteborg, Alingsås Energi Elnät, Alvesta Elnät, Bjäre Kraft Ek. förening, Borås Energi,
Brittedals Elnät Ek. Förening, C4 Elnät, Falbygdens Energi, Forsmark F3, Hässleholms Miljö, Katrineholm Energi,
KMW Energi, Landskrona Kraft, Linde Energi Elnät, Lunds Energi, Mellersta Skånes Kraft, Mölndal Energi, Nybro
Energi Elnät, Nynäshamns Energi, OKG O2+O3, Perstorp Fjärrvärme, Perstorp Specialty Chemicals, Ringsjö Energi,
Stenungsunds Energi & Miljö, Sölvesborgs Energi & Vatten, Tekniska Verken i Linköping, Umeå Energi Elnät, Växjö
Energi Elnät, Ystad Energi, Ängelholm Energi. INDUSTRY: Dynea Ireland, Dynea Norway, Dynea Vietnam, Elkem
Aluminium (Norway), Ellco Food, Kävlinge, Elmia Jönköping, Gelita Sweden, Stidsvig, Metso Fibertech Sundsvall,
Perstorp Specialty Chemicals, Sapa Div Service Finspång, SMHI Norrköping, Swedish Space Corporation Ågesta,
Svensk Depåautomation, Svenska Lantmännen Ek. förening Norrköping, V&S Absolut Spirits Nöbbelöv, Volvo Cars
Göteborg, Värmlands Kalkningsförbund, Västervik Fiskerifabrik. WATER AND WASTEWATER FACILITIES:
Ale kommun, Alvesta kommun, Avesta kommun, Bergen kommune (Norge), Borgholm kommun, Botkyrka kommun,
Citytunneln Malmö, Drammen kommune (Norway), Falu Energi & Vatten, Finspång kommun, Gislaved kommun,
Grums kommun, Gästrike Vatten, Göteborgs Vatten, Halmstad kommun, Hammarö kommun, Haparanda kommun,
NSVA Helsingborg, NSVA Landskrona, NSVA Åstorp, Hudiksvalls kommun, Höganäs kommun, IVL Hammarby
Sjöstad, Karlstad Grums VV-förbund, Karlstad kommun, Kils kommun, Kristinehamns kommun, Kumla kommun,
Kungälv kommun, Köping kommun, Laholmsbuktens VA, Lidingö stad, Nacka kommun, Norrköping Vatten, Norrtälje
kommun, Nynäshamns kommun, OKG Bada, Oskarshamn kommun, Oxelö Energi, Partille kommun, Piteå kommun,
Roslagsvatten, Salem kommun, Sel kommune (Norway), Stockholm Vatten, Svedala kommun, Sydvatten, Sölvesborg
Energi & Vatten, Tekniska Verken i Linköping, Telge Nät, Tjörn kommun, Trelleborg kommun, Täby kommun,
Uppsala Vatten och avfall, VA-Syd Lund, VA-Syd Malmö, Vaggeryd kommun, Vattenfall Stenungsund, Värnamo
kommun, Västervik kommun, Växjö kommun, Öckerö kommun, Örebro kommun. RAILWAYS: Banedanmark,
Lokalbanen, Storstockholms L­ okaltrafik, Trafikverket. BIOGAS: NSR Helsingborg, Svensk Biogas, Uppsala Biogas.
Read all about our new proprietary operating system, Cactus Eye, in this
Every day, our systems are used to operate vital infrastructure by more than
100 customers. Operations managed with our systems include a large part
of Sweden’s water supplies and major parts of the energy supply within both
production and distribution.
The cactus was our inspiration when we named our company. Like our
system, the cactus thrives in a harsh environment that makes tough
demands on adaptability and sustainability. We are proud to supply systems
that promote a sustainable society. You can rely on us, as we know your
business. We think beyond.
2012-10. EN.

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