File - Home Blog page

Transcription

Reference
Guide
2016
resound.com
PARTNERSHIPS
2
HEARING AIDS
Contents
HEARING AIDS
Types and Components.............................................................................................. 04
PRODUCT OVERVIEW
Product Portfolio ........................................................................................................ 05
ReSound LiNX2™ ...................................................................................................... 06
ReSound Enya™........................................................................................................ 11
ReSound ENZO2™ ..................................................................................................... 16
ReSound UP Smart™................................................................................................. 18
ReSound Magna™..................................................................................................... 21
ReSound Lex™ .......................................................................................................... 22
CONNECTIVITY
Wireless Accessories.................................................................................................. 24
Apps .......................................................................................................................... 28
Pairing........................................................................................................................ 32
FITTING SOFTWARE
Aventa Overview......................................................................................................... 34
Software Compatibility ................................................................................................ 36
CONSUMABLES
Fitting Kits .................................................................................................................. 37
Wax Protection ........................................................................................................... 38
Thin Tubes ................................................................................................................. 39
Receivers ................................................................................................................... 40
Domes ....................................................................................................................... 42
FREQUENTLY ASKED QUESTIONS ................................................................... 44
TROUBLESHOOTING ........................................................................................... 49
ORDERING GUIDES ............................................................................................. 51
CONTACT US ......................................................................................................... 54
HEARING AIDS
Types and Components
Receiver In The Ear (RIE)
61 Models
62 Models
Multi-functional
push button
Multi-functional
push button
Receiver Tube
Battery
Compartment
Receiver Tube
Model/Serial Number
(in battery chamber)
Enya 62 Model
Receiver
Receiver
Receiver Dome
Model/Serial Number
LiNX2 Model
Model/Serial Number
Direct audio input
Left/Right indicator
Receiver Dome
Behind The Ear (BTE)
Back microphone inlet
Programme
Button
Volume
Control
(optional)
LiNX2 Models
ENZO2 Models
Enya Models
Front microphone inlet
(Left=Blue/Right=Red)
Serial number
Model
Sound outlet
Direct audio input
Manufacturer
Battery lock
(optional)
Battery compartment
& On/Off switch
Model
(Left=Blue/Right=Red)
Serial number
Battery lock (optional)
Custom Models
Programme
Programme
Programme
Microphone
Microphone
Microphone
Button
(optional)
Button
(optional)
Button
(optional)
Sound
inlet(s)
Sound
Sound
inlet(s) inlet(s)
Sound
outlet outlet
Sound
outlet
Sound
Wax
filter
Wax
filter
Wax filter
Programme
Programme
Programme
Button
(optional)
Button
(optional)
Button
(optional)
Battery
Battery
compartment
compartment
Battery
compartment
Removal
Cord Cord
Removal
Cord
&&
On/Off
On/Off
switch switch Removal
&switch
On/Off
(optional)
(optional)
(optional)
Battery
BatteryBattery
Compartment
Compartment
&&
Compartment
&
On/Off
On/Off
switch
switch switch
On/Off
Volume
VolumeVolume
Control
ControlControl
(optional)
(optional)
(optional)
GN GN
G
Model
Model ModelReS
ReSReS R N ReS
ReS
ou ou eS
ou
Wax filter
Wax
Wax
filter
filter
ou oundnd nd ound nd
X X XX Xnd
Li Li X
Li
X XXXX XNXX 2NX 2 X X X X X NX 2
X X
X
Serial
Serial Serial
Number
Number
Number
TYPES AND COMPONENTS
Microphone
Microphone
Microphone
Sound
Sound
inlet(s) inlet(s)
Sound
inlet(s)
Microphone
Microphone
Microphone
Sound
Sound
inlet(s) inlet(s)
Sound
inlet(s)
Manufacturer
Manufacturer
Manufacturer
4
Wax
Wax
filter
filter
Wax filter
Volume
VolumeVolume
Control
ControlControl
(optional)
(optional)
(optional)
Microphone
Microphone
Microphone
Sound
Sound
inlet(s)
inlet(s) inlet(s)
Sound
BatteryBattery
Battery
Compartment
Compartment
Compartment
Sound
Sound
outlet
Sound
outlet outlet
On/Off
&switch
On/Off
switch switch
&&
On/Off
Microphone
Microphone
Microphone
Sound
inlet(s)
Sound
Sound
inlet(s) inlet(s)
Vent
Vent
Programme
Programme
Programme
Button
Button
(optional)
(optional)
Button
(optional)
Vent
Vent
Volume
VolumeVolume
Control
ControlControl
(optional)
(optional)
(optional)
Vent
Removal
Removal
Removal
Cord
Cord
(optional)
(optional)
Cord (optional)
Manufacturer
Manufacturer
Manufacturer
GNGN
GN ReSound
ReSo
ReSo
undund
ReSo
ReSo
undund
und LiNX2
2ReSo
2
LiNX
LiNX
XXXX
XXXX
XXXXXX XXXX XXX
Vent
Vent
Vent
Model
Model Model
Vent
Vent
Serial
Serial
number
number
Serial number
Vent
Vent
PRODUCT OVERVIEW
Product Portfolio
FULL PERFORMANCE
BTE
PERFORMANCE
CUSTOM
PERFORMANCE
LiNX2 9
RIE 61
LiNX2 9
RIE 62 | BTE 77 / 88
LiNX2 9
CIC | ITC | ITE
ALMOST
INVISIBLE
SUPER
POWER
PEDIATRICS
LiNX2 9
IIC
ENZO2 9
BTE 88 / 98
Up Smart 9
BTE 77 / 88 / 98
Up Smart 7 & 5
BTE 77 / 88 / 98
ADVANCED
PREMIUM
DESIGN
PERFORMANCE
Lex 8
Instant Fit
APPS
CONNECTIVITY
ESSENTIAL
LiNX2 7 & 5
RIE 61
LiNX2 7 & 5
RIE 62 | BTE 77 / 88
LiNX2 7 & 5
CIC | ITC | ITE
LiNX2 7 & 5
IIC
ENZO2 7 & 5
BTE 88 / 98
Enya 4, 3 & 2
RIE 62 | BTE 67 / 77 / 88
Enya 4, 3 & 2
CIC | ITC | ITE
Lex 4
Instant fit
Magna 4 & 2
BTE 90
Phone Clip+
Micro
Microphone
Multi
Microphone
Stream phone
conversations and
stereo sound from
your Bluetooth enabled
phone directly to your
hearing instruments.
Significantly improves
SNR in noisy situations,
delivers exceptional
speech understanding,
and extends hearing by
up to 25 metres.
Significantly improves SNR
in noisy situations, hearing
range of 25 metres, doubles
as a table microphone,
connects with loop and
FM systems and streams
audio from a computer or
music player.
TV Streamer 2
Remote Control 2
Stream sound from
TV, computer, stereo
or other audio devices
directly to hearing
instruments.
Adjust volume
monaurally and
binaurally, mute hearing
aids, change programs
or switch between TV,
radio, computer, etc.
ReSound Smart
ReSound Control
ReSound Relief
Fine-tune hearing aid
settings directly from
your Smartphone.
Create favourite programs,
find lost hearing aids,
control your Unite
accessories, etc.
Adjust volume and change
programs, control your
Unite accessories from your
Smartphone, through the
Phone Clip+.
Multisensory Tinnitus app that
combines a variety of sounds,
including customisable and
dynamic soundscapes and
guided relaxation exercises
to help divert attention away
from tinnitus.
Smart Hearing
A new kind of hearing aid that adapts
to the way people want to live
today, combining the best available
sound quality with new possibilities
to connect with their world. Smart
Hearing aids are wireless.
Wireless
ReSound wireless hearing
aids stream sound using
2.4 GHz technology for:
• Crystal clear sound
• Stereo streaming
• No neckworn device
• Streaming at least 7 meters
Tinnitus
Comprehensive tinnitus management
solution to help relieve symptoms
for those with tinnitus and hearing
loss. Includes built-in tinnitus sound
generator, nature sounds,
apps and more
PRODUCT PORTFOLIO
5
PRODUCT
HEARING
OVERVIEW
AIDS
ReSound LiNX2
LS88
LS77
LS62
LS61
E
LSIT
C
LSIT
LSC
LSIIC
IC
MODELS
ck
s Bla
Glos
r
Silve
ite
Pear
l Wh
n
Brow
Dark
de
Blon
ium
Med
nde
Ligh
t Blo
e
Beig
k
Blac
racit
Anth
Sterli
ng G
rey
e
COLOURS
CONNECTIVITY
(Not compatible with non-wireless models)
ReSound
Micro Mic
ReSound
Multi Mic
ReSound Smart
6
RESOUND LINX2
ReSound Unite
Phone Clip+
ReSound Unite
TV Streamer 2
ReSound Control
ReSound Unite
Remote Control 2
ReSound Relief
PRODUCT OVERVIEW
ReSound LiNX2
DEVICE SUMMARY
MODEL
STYLE
MFI
WIRELESS
ACCESSORIES
COMPATIBILITY
BATTERY
LiNX2 9 Wireless
RIE


312
LiNX² 9 LS962
RIE


13
LiNX² 9 LS977
Standard BTE


LiNX² 9 LS988
Power BTE


LiNX² 9 LS9ITC-DW
STYLE
MFI
WIRELESS
ACCESSORIES
COMPATIBILITY
BATTERY
LiNX2 9 Non Wireless
LiNX² 9 LS961
LiNX² 9 LS9ITE-DW
MODEL
ITE (MP)
-
-
13
ITE (HP)
-
-
13
13
ITE (UP)
-
-
13
13
ITC (LP)
-
-
312
ITC (MP)
-
-
312
ITC (HP)
-
-
312
LiNX² 9 LS9ITE-D
LiNX² 9 LS9ITC-D
ITE (MP)


13
ITE (HP)


13
ITC (UP)
-
-
312
ITE (UP)


13
CIC (LP)
-
-
10A
ITC (LP)


312
CIC (MP)
-
-
10A
ITC (MP)


312
CIC (HP)
-
-
10A
ITC (HP)


312
CIC (UP)
-
-
10A
ITC (UP)


312
IIC
-
-
10A
ITE (MP)
-
-
13
ITE (HP)
-
-
13
LiNX 7 Wireless
LiNX² 9 LS9CIC
LiNX² 9 LS9IIC
LiNX 7 Non Wireless
2
2
LiNX² 7 LS761
RIE


312
LiNX² 7 LS762
RIE


13
LiNX² 7 LS777
Standard BTE


13
ITE (UP)
-
-
13
LiNX² 7 LS788
Power BTE


13
ITC (LP)
-
-
312
ITC (MP)
-
-
312
ITC (HP)
-
-
312
LiNX² 7 LS7ITE-DW
LiNX² 7 LS7ITC-DW
LiNX² 7 LS7ITE-D
LiNX² 7 LS7ITC-D
ITE (MP)


13
ITE (HP)


13
ITC (UP)
-
-
312
ITE (UP)


13
CIC (LP)
-
-
10A
ITC (LP)


312
CIC (MP)
-
-
10A
ITC (MP)


312
CIC (HP)
-
-
10A
ITC (HP)


312
CIC (UP)
-
-
10A
ITC (UP)


312
IIC
-
-
10A
ITE (MP)
-
-
13
ITE (HP)
-
-
13
LiNX2 5 Wireless
LiNX² 7 LS7CIC
LiNX² 7 LS7IIC
LiNX2 5 Non Wireless
LiNX² 5 LS561
RIE


312
LiNX² 5 LS562
RIE


13
LiNX² 5 LS577
Standard BTE


13
ITE (UP)
-
-
13
LiNX² 5 LS588
Power BTE


13
ITC (LP)
-
-
312
ITC (MP)
-
-
312
ITC (HP)
-
-
312
LiNX²5 LS5ITE-DW
LiNX² 5 LS5ITC-DW
LiNX² 5 LS5ITE-D
LiNX² 5 LS5ITC-D
ITE (MP)


13
ITE (HP)


13
ITC (UP)
-
-
312
ITE (UP)


13
CIC (LP)
-
-
10A
ITC (LP)


312
CIC (MP)
-
-
10A
ITC (MP)


312
CIC (HP)
-
-
10A
ITC (HP)


312
CIC (UP)
-
-
10A
ITC (UP)


312
IIC
-
-
10A
LiNX² 5 LS5CIC
LiNX² 5 LS5IIC
RESOUND LINX2
7
PRODUCT OVERVIEW
ReSound LiNX2
CONSUMABLES
Domes
Receivers
Sports Locks
LiNX 2 61 | 62 | 77 Models
LiNX 2 61 | 62 Models
For retention of receivers
LP
S
M
L
LP
MP
MP
HP
S
M
L
HP
Encased UP
Tulip
Thin Tubes
Wax Protection
LiNX 2 77 Model
Cerustop/Nanocare
Thin Tube Adapter
Thin Tube
SOFTWARE AND PROGRAMMING
Aventa 3.8 or higher
Please see Cable and Wireless fitting guide on page 45 for details
8
RESOUND LINX2
PRODUCT OVERVIEW
ReSound LiNX2
FREQUENTLY ASKED QUESTIONS
Replacing the Receiver on a 61 Model
1
2
Use the blue or white mandrel, provided
to prevent damage on the top housing.
Insert the mandrel into the slot located near the tip of the hearing aid and gently lift up the top housing.
3
NOTE:
LiNX uses 2-pin legacy receivers,
LiNX2 uses 3-pin SureFit receivers,
make sure to double check
which receiver is required.
Carefully pull the receiver out.
4
Take the replacement receiver & push it in fully until it is correctly in place.
5
Press down the top housing to lock the receiver into the hearing aid.
RESOUND LINX2
9
PRODUCT OVERVIEW
ReSound LiNX2
1
Use the white pin tool.
2
Locate the receiver lock on the hearing aid and lift it up a bit to unlock.
3
Pull out the receiver.
4
To replace, just slide the receiver back in, and push the receiver lock in.
10
RESOUND LINX2
PRODUCT OVERVIEW
ReSound Enya
EY88
EY77
EY62
E
EY61
EYC
EYIT
EYIT
C
IC
MODELS
k
Blac
rey
ng G
Sterli
n
Brow
Dark
Blon
Med
ium
Beig
e
de
COLOURS
CONNECTIVITY
(Not compatible with non-wireless models)
ReSound
Micro Mic
ReSound
Multi Mic
ReSound Unite
Phone Clip+
ReSound Control
ReSound Unite
TV Streamer 2
ReSound Unite
Remote Control 2
ReSound Relief
RESOUND ENYA
11
PRODUCT OVERVIEW
ReSound Enya
DEVICE SUMMARY
MODEL
WIRELESS
STYLE
ACCESSORIES
COMPATIBILITY
BATTERY
Enya 4 Wireless
BATTERY
-
13
ITE (HP)
-
13
13
ITE (UP)
-
13
13
ITC (LP)
-
312
ITC (MP)
-
312
ITC (HP)
-
312

312
Enya 4 EY467-DW
Mini BTE

13
Enya 4 EY477-DW
Standard BTE

Enya 4 EY488-DW
Power BTE

Enya 4 EY4ITE-D
Enya 4 EY4ITC-D
ITE (MP)

13
ITE (HP)

13
ITC (UP)
-
312
ITE (UP)

13
CIC (LP)
-
10A
ITC (LP)

312
CIC (MP)
-
10A
ITC (MP)

312
CIC (HP)
-
10A
ITC (HP)

312
CIC (UP)
-
10A
ITC (UP)

312
ITE (MP)
-
13
ITE (HP)
-
13
Enya 3 Wireless
Enya 4 EY4CIC
Enya 3 Non Wireless
Enya 3 EY362-DRW
RIE

312
Enya 3 EY367-DW
Mini BTE

13
Enya 3 EY377-DW
Standard BTE

13
ITE (UP)
-
13
Enya 3 EY388-DW
Power BTE

13
ITC (LP)
-
312
ITC (MP)
-
312
ITC (HP)
-
312
Enya 3 EY3ITE-DW
Enya 3 EY3ITC-DW
MODEL
13
ITE (HP)

13
ITC (UP)
-
312
ITE (UP)

13
CIC (LP)
-
10A
ITC (LP)

312
CIC (MP)
-
10A
ITC (MP)

312
CIC (HP)
-
10A
ITC (HP)

312
CIC (UP)
-
10A
ITC (UP)

312
STYLE
FTC
WIRELESS
ACCESSORIES
COMPATIBILITY
BATTERY
Mini BTE

Enya 2 EY277-DW
Standard BTE

RC2 ONLY
13
Enya 2 EY288-DW
Power BTE

RC2 ONLY
13
ITE (MP)

RC2 ONLY
13
ITE (HP)

RC2 ONLY
13
ITE (UP)

RC2 ONLY
ITC (LP)

ITC (MP)

ITC (HP)
RESOUND ENYA
Enya 3 EY3CIC
MODEL
STYLE
FTC
WIRELESS
ACCESSORIES
COMPATIBILITY
BATTERY
Enya 2 Non Wireless
Enya 2 EY267-DW
Enya 2 EY2ITC-DW
Enya 3 EY3ITC-D

RC2 ONLY
Enya 2 EY2ITE-DW
Enya 3 EY3ITE-D
ITE (MP)
Enya 2 Wireless
12
ACCESSORIES
COMPATIBILITY
ITE (MP)
RIE
Enya 4 EY4ITC-DW
WIRELESS
STYLE
Enya 4 Non Wireless
Enya 4 EY462-DRW
Enya 4 EY4ITE-DW
MODEL

312
ITE (MP)

-
13
ITE (HP)

-
13
ITE (UP)

-
13
ITC (LP)

-
312
ITC (MP)

-
312
ITC (HP)

-
312
13
ITC (UP)

-
312
RC2 ONLY
312
CIC (LP)

-
10
RC2 ONLY
312
CIC (MP)

-
10
CIC (HP)

-
10
CIC (UP)

-
10
RC2 ONLY
312
Enya 2 EY2ITE-D
Enya 2 EY2ITC-D
Enya 2 EY2CIC
PRODUCT OVERVIEW
ReSound Enya
CONSUMABLES
Domes
Receiver
Sports Locks
Enya 62 | 67 | 77 Models
Enya 62 Model
For retention of receivers
LP
S
M
L
LP
MP
MP
HP
S
M
L
HP
Encased UP
Tulip
Thin Tubes
Wax Protection
Enya 67 | 77 Models
Cerustop/Nanocare
Thin Tube Adapter
Thin Tube
RESOUND ENYA
13
PRODUCT OVERVIEW
ReSound Enya
1
Locate the lock for the receiver.
2
Using the point of tweezer or a pin tool, lift up the lock gently.
3
The receiver can now be pulled out and replaced.
4
Press the lock down to lock the receiver into the hearing aid.
14
RESOUND ENYA
PRODUCT OVERVIEW
ReSound Enya
Opening the battery door on a 62 Model
x
Do not hold your thumb
on the battery door.
x
Do not place your index finger
on the battery door.
An easy way to open the battery door:
CLIC
1
Hold the instrument
as shown.
(Do not place your finger on
top of the device).
2
K
Gently press down the
instrument on a firm surface,
until it clicks.
3
To open further,
tilt the device forwards.
RESOUND ENYA
15
PRODUCT OVERVIEW
ReSound ENZO2
MODELS
EN8
EN9
8
8
*
* Metal Hook option shown
ck
s Bla
Dark
Glos
Brow
n
de
Med
ium
Blon
nde
t Blo
Ligh
e
Beig
k
Blac
e
racit
l Wh
Pear
Anth
ite
r
Silve
Sterli
ng G
rey
COLOURS
CONNECTIVITY
ReSound
Micro Mic
ReSound
Multi Mic
ReSound Smart
16
RESOUND ENZO2
ReSound Unite
Phone Clip+
ReSound Unite
TV Streamer 2
ReSound Control
ReSound Unite
Remote Control 2
ReSound Relief
PRODUCT OVERVIEW
ReSound ENZO2
DEVICE SUMMARY
MODEL
STYLE
MFI
WIRELESS
ACCESSORIES
COMPATIBILITY
BATTERY
ENZO2 9 Wireless
ENZO2 9 EN988
Power BTE


13
ENZO2 9 EN998
Super Power BTE


675
ENZO2 7 EN788
Power BTE


13
ENZO2 7 EN798
Super Power BTE


675
ENZO2 5 EN588
Power BTE


13
ENZO 5 EN598
Super Power BTE


675
ENZO2 7 Wireless
ENZO 5 Wireless
2
2
CONSUMABLES
Metal Hook
ENZO2 BTE's use Thick Tubing with Earmould.
Attaching the programming adaptor for ENZO2 98
1
2
Use a pin tool and
tweezers to remove the battery
door pin and the battery door.
3
Attach the programming
adapter/door by inserting
the pin again.
Insert a fresh battery and
attach the CS44 cable.
RESOUND ENZO2
17
PRODUCT OVERVIEW
ReSound Up Smart
98
UPS
UPS
UPS
88
77
MODELS
lue
an B
Oce
ed
za R
Mon
n
Brow
Dark
de
Blon
ium
Med
nde
Ligh
t Blo
ck
s Bla
Glos
e
racit
Anth
ite
Pear
l Wh
r
Silve
rey
ng G
Sterli
Baby
Pink
Blue
COLOURS
CONNECTIVITY
ReSound
Micro Mic
ReSound
Multi Mic
ReSound Unite
Phone Clip+
ReSound Smart
18
RESOUND UP SMART
ReSound Unite
TV Streamer 2
ReSound Control
ReSound Unite
Remote Control 2
ReSound Relief
PRODUCT OVERVIEW
ReSound Up Smart
DEVICE SUMMARY
MODEL
STYLE
MFI
WIRELESS
ACCESSORIES
COMPATIBILITY
BATTERY
Up Smart 9 Wireless
Up Smart 9 UPS977
Standard BTE


13
Up Smart 9 UPS988
Power BTE


13
Up Smart 9 UPS998
Super Power BTE


675
Up Smart 7 Wireless
Up Smart 7 UPS777
Standard BTE


13
Up Smart 7 UPS788
Power BTE


13
Up Smart 7 UPS798
Super Power BTE


675
Up Smart 5 Wireless
Up Smart 5 UPS577M
Standard BTE


13
Up Smart 5 UPS588M
Power BTE


13
Up Smart 5 UPS598M
Super Power BTE


675
CONSUMABLES
Domes
Thin Tubes
Up Smart 77 Model
Up Smart 77 Model
Thin Tube Adapter
S
M
L
Thin Tube
Tulip
S
M
L
RESOUND UP SMART
19
PRODUCT OVERVIEW
ReSound Up Smart
Childlock Release Tool Instructions
1
1
How to replace the battery:
trument is still locked.
1
Black) with the hole at
me
till control.
locked.
ackhole
of the
he
at instrument.
Place the instrument in the off position.
The instrument is still locked.
nstrument.
3
attery fully out.
4
2
1
2
door free to open.
tery
dooristostill
thelocked.
“off”
strument
oBlack)
open.with the hole at
hole.
Do
notlocked.
press
trument
is still
ose
the
“off”
me
control.
damage
the
tool
tip. at
Black)
with
the
hole
back of the instrument.
me
notcontrol.
press
with
tools if3
ack
oftip.
the instrument.
tooladditional
ools for other caregivnal
toolsfree
if to open.
y door
er
caregivattery
door to the “off”
withfree
an toadditional
yeddoor
open.
install
a Do
colored
silitery
door
to not
the press
“off”
ase
hole.
ery
securely
additional
damage
themaking
tool tip.it
his
additional
feature:
se hole.
Do not
press
olored
silidamage
the
tip. if
making
it tool
with
additional
4tools
attery
fully
out.caregival
feature:
tools
for
other
with additional tools if
ools
out. for other caregivped with an additional
n install a colored silied
an additional
terywith
securely
making it
nthis
install
a colored
siliadditional
feature:
ery securely making it
his additional
feature:
battery
fully out.
2
1
Align the tip of the battery door release tool (Black)
with the hole at the back of the instrument just below
the volume control.
3
2
2
4
3
3
Press the tip into the hole perpendicular to the back of the
instrument.
25
4
25
4
Use the battery door release tool to push the
battery fully out.
25
25
Important guidelines:
Use only the provided battery-release tool.
Hold the device on its sides keeping the battery door free to open. Before inserting the release tool, open the battery door to
the “off” position. Insert release tool straight into the battery release hole. Do not press at an angle or pivot when pressing as
this may damage the tool tip.
20
RESOUND UP SMART
MODEL
PRODUCT OVERVIEW
ReSound Magna
COLOURS
n*
Beig
e*
Brow
Dark
Med
Marb
le Gr
ey
k
Blac
ium B
MG9
0
lond
e
* Only available in
Magna 4 model
CONNECTIVITY
Magna is a non wireless hearing instrument.
DEVICE SUMMARY
MODEL
STYLE
FTC
BATTERY
-
13

675
Magna 4 Non Wireless
Magna 4 MG490
Super Power BTE
Magna 2 Non Wireless
Magna 2 MG290
Super Power BTE
CONSUMABLES
N/A
Magna BTE's use Thick Tubing with Earmould.
Please see Cable and Wireless fitting guide on page 45 for details.
How to attach a programming shoe
1
Locate the programming
contact cover.
2
Use the mandrel to
slide the cover down.
3
Attach the beige programming
adaptor to the hearing aid.
RESOUND MAGNA
21
PRODUCT OVERVIEW
ReSound Lex
COLOUR
Anth
LX00
racite
MODEL
CONNECTIVITY
Lex is a non wireless hearing instrument.
DEVICE SUMMARY
MODEL
STYLE
BATTERY
Lex 8 Non Wireless
Lex 8 LX800
Instant fit ITE
10A
Instant fit ITE
10A
Lex 4 Non Wireless
Lex 4 LX400
CONSUMABLES
Domes
Closed
Medium
Closed
Large
Open
Medium
Open
Large
Power
Medium
Power
Large
Standard
Tulip
Wax Filters
External Microphone includes Battery Door and
Tubing
HF3 Filter Wheel
Dome
Wax Filter (under dome)
22
RESOUND LEX
PRODUCT OVERVIEW
ReSound Lex
Changing Microphone Tube
There is one battery door removal tool for both a left and right device.
The side is indicated by the blue or red mark on either side of the tool as shown below.
1
Using both hands, open the battery door and insert
the nub of the tool into the battery chamber (like a
battery).
The microphone tube fits into the notched slot and
helps retain the door after removal.
2
3
Close the door with the tool inside the battery
door - Do not pry!
Hook your index finger into the oval hole
and pull the tool straight back to remove
the door from the device.
RESOUND LEX
23
CONNECTIVITY
Wireless Accessories
ReSound Micro
Microphone
ReSound Multi Microphone
ReSound Unite
TV Streamer 2
• Hear speech clearly even
when noise, distance or
reverberation are issues
• Hear speech clearly – even when noise,
distance or reverberation are an issue
• Streams stereo sound
• Good to use when speaker is
beside or behind the hearing
aid wearer
• Drop control – mutes
transmitted signal momentarily
when dropped from heights
above 75 cm
• Can be paired and shared
with any number of ReSound
wireless or ReSound Smart
hearing aids
• Good to use when speaker is beside or
behind the hearing aid wearer
• Drop control – mutes transmitted
signal momentarily when dropped from
heights above 75 cm
• Can be paired and shared with any
number of ReSound wireless or
ReSound Smart hearing aids
• Up to 25 meter range
(clear line of sight)
• Talk time:
- Microphone mode: Typical 11 hours
• Up to 25 meter range
- Line-in mode: Typical 11 hours
- Telecoil mode: Typical 7 hours
• Talk time: Typical 10 hours
• Extremely small and discreet
- FM mode: Typical 10 hours
• Automatically switches to optimized
table mode to enable pickup of multiple
speakers when placed horizontally
• Direct streaming from almost any sound
source, including FM (FM receiver
required), telecoil and line-in
TIP:
The Micro Mic is also great
to use on-the-fly.
Just lay it down close to
any loudspeaker to better
hear the audio when away
from home.
TIP:
By plugging an FM Euro pin
receiver into the Multi Mic,
All ReSound wireless and
ReSound Smart Hearing aids
can pick up FM signals; no need
to place an FM receiver on the
hearing aid itself.
MULTI MIC AND MICRO MIC STATUS LIGHT KEY
Power Charging
Power Off
Power On
24
WIRELESS ACCESSORIES
Charging
Fully charged
• Reconnects automatically if
user moves out of range and
returns within 5 minutes
• Can predefine balance
between streamed sound
volume and hearing aid volume
in Aventa.
• Hearing aid wearers can adjust
balance between right/left or
streamed/hearing aid volume
with either the Remote Control
2, the ReSound Control app or
the ReSound Smart app.
• Connect up to three
streamers to one set of hearing
aids, or one streamer to an
unlimited number of ReSound
wireless or ReSound
Smart Hearing aids
• 7-meter range
TIP:
Try holding a demo at
a senior center using
the TV Streamer on
a common room TV.
Donating it to the center
afterwards with hearing
aid brochures can be a
good lead generator.
CONNECTIVITY
ReSound Unite
Phone clip+
ReSound Unite
Remote Control 2
• Streams phone conversations
and has microphone to pick up
transmit user’s voice
• Control program
and volume
• Streams music in stereo
• Mute button to block out
surrounding sounds
• Doubles as a basic remote control
for hearing instruments (volume
and program)
• Provides state-of-the-art headset
functionality if desired
• Adjust balance between right/left
and streamed/hearing aid volume
• LCD display for easy visual reference
• Lock key to avoid accidental button
activation while in purse or pocket
• Home key to take wearer
back to default settings
• 3-meter range
• Has two simultaneous
connections to Bluetooth phones
or music streamers
• 3-meter range (clear line of sight)
TIP:
The Phone Clip+ is an excellent
choice for handsfree telephone
conversations – even for people
who use the direct connection
to their iPhone.
TIP: In Aventa, you can
assign names to hearing
aid programs. These
names will be displayed
on the Remote Control 2’s
LCD screen.
PHONE CLIP+ STATUS LIGHT KEY
Blinks
Meaning
Normal operation
Battery low
Charging
Fully charged -still connected to charger
Ready for pairing with hearing instrument(s)
Ready for pairing with Bluetooth device
Bluetooth call active
WIRELESS ACCESSORIES
25
CONNECTIVITY
PAIRING WIRELESS ACCESSORIES
ReSound Wireless Accessories are easy to pair. They all follow the same pairing process so you only need to learn it once.
Follow the steps as below.
1. OPEN BATTERY DOOR
2. PRESS PAIRING BUTTON FOR 2 SECONDS - PAIR DEVICE WITHIN 20 SECONDS
MULTI MIC
MICRO MIC
REMOTE CONTROL
PHONE CLIP+
M
S
TV STREAMER
3. CLOSE BATTERY DOOR
A RIPPLE TONE IN THE
HEARING AIDS WILL
CONFIRM THAT THE
PAIRING IS SUCCESSFUL.
26

X
X



Enya 2
Alera 4


X
X




Mini Mic
(1st Gen)


X







Remote Control 2
(2nd Gen)


Control part (program change, volume adjustment and mute functionality) not supported Alera/Nucleus.
Not compatible with custom devices.


X
X






Phone Clip+
(2nd Gen)
When mixing a Cochlear Implant and a Hearing Instrument, the Hearing Instrument must be paired first and the
Implant is paired next, as soon as the pairing light starts to blink again.


X
Nucleus 6

X


X
X



X
X
TV Streamer
(1st Gen)
BAHA 4
Cochlear
Alera 5 | 7 | 9
Enya 3 | 4





Phone Clip
(1st Gen)

Verso 5 | 7 | 9
Enzo 5 | 7 | 9
Up Smart 5 | 7 | 9
LiNX 5 | 7 | 9
Enzo2 5 | 7 | 9
LiNX2 5 | 7 | 9
GN ReSound
Remote Control
(1st Gen)


X
X




TV Streamer 2
(2nd Gen)


X
X




Micro Mic
(2nd Gen)


X
X




Multi Mic
(2nd Gen)
CONNECTIVITY
27
CONNECTIVITY
Integrated apps
ReSound Smart™ app
With the award-winning ReSound
Smart™ app, your clients can
personalise their hearing experience
from their iPhone or Android
smartphone. It is also available for
Apple Watch.
ReSound Control™ app
With the ReSound Control app and
the Phone Clip+, adjusting volume or
changing programs is as easy as a tap
and a swipe.
THE RIGHT APP FOR EACH HEARING AID
HEARING AID
Resound Smart app
Resound Control + Phone Clip +
9/7/5
Yes + recommended
Yes
LiNX & LiNX TS 9/7
Yes + recommended
Yes
LiNX
2™
™
LiNX & LiNX TS 5
Yes + recommended
Verso & Verso TS 9/7/5
Yes + recommended
™
Enya 4/3
Yes + recommended
ENZO2™ 9/7/5
Yes + recommended
Yes
ENZO™ 9/7
Yes + recommended
Yes
Yes + recommended
Yes
ENZO 5
Yes + recommended
™
UP Smart™ 9/7/5
UP 9/7
Yes + recommended
Smart Hearing Aids
28
INTEGRATED APPS
Wireless Hearing Aids
CONNECTIVITY
ReSound Relief™ app
With the ReSound Relief™ app, people with tinnitus can add a massive
variety of sounds into their sound therapy. These include environmental sounds, music guided relaxation
exercises and any sound they choose to import into their device.
A multisensory personal sound player, ReSound Relief enables users to integrate auditory, visual and
tactile stimuli into personalized soundscapes to help distract them from focusing on their tinnitus. Each
soundscape can be assigned a name, mood colour, and turned into a unique mix of up to five sounds with
the onboard sound mixer. The ReSound Relief app also offers tips and support for tinnitus counselling.
RESOUND RELIEF APP
HOME SCREEN
The large bubbles
represent soundscapes
and the smaller empty
bubbles can be popped
for a relaxing, tactile
exercise.
RESOUND RELIEF APP
SOUND MIXER
The volume of each sound
can be adjusted with
the sliders. This enables
the user to create and
personalize dynamic
soundscapes.
The app records usage so that your clients can see which sounds they use the most. And, because the majority of people
with tinnitus also have some degree of hearing loss, ReSound Smart Hearing aids make it possible to stream sounds from
the app and combine them with amplification for an optimal solution.
People with tinnitus but without hearing loss can simply use the app with a set of headphones.
The ReSound Relief app is available as a free download on both the App Store and Google Play. For more information visit
the ReSound Relief website: www.gnresound.com/reliefapp
INTEGRATED APPS
29
CONNECTIVITY
Integrated apps
INTEGRATED APP FEATURES
APPS
ReSound
Control app
ReSound
Smart app
RS Smart app
additional features*
RS Smart app for
Apple Watch
VOLUME AND PROGRAM
Hearing aid program selection
Streamer selection
Hearing aid volume adjustments
Mute hearing aids
FUNCTIONS
ReSound streamer volume adjustments
SOUND ADJUSTMENT
Bass/treble adjustment
Sound Enhancer adjustments (speech focus, comfort in noise and wind)
*
*
Tinnitus Management adjustment
Create favourite programs with or without geo-tags
OTHER FUNCTIONS
Program/streamer name customization by user
See battery and connection status
Get inspiration and personalized information about hearing aid
Find your lost hearing aid
* Available only in ReSound LINX 2 9 and ReSound ENZO2 9
THE DIFFERENCE BETWEEN RESOUND APPS FOR APPLE AND ANDROID
Apple
30
Android
Where to get the app
Enter App Store by pressing the App
Store icon on your phone. Search for
the name of the app. You must select
iPhone app (even if using an iPad).
Enter the Google Play Store by
pressing the Google Play store icon
on your phone. Search for the name
of the app.
Identifying compatibility with
your device
You can read the app instructions on
App Store to see if the app works with
your specific device. Or see
www.resound.com/smartapp
The app will only be visible if it is
compatible with the device you are
using to make the search. If you do
not find the app in Google Play Store,
see www.resound.com/smartapp for a
list of compatible devices
Operating system
recommended
Recommended to update to the latest
iOS
Android 5.0 (Lollipop) or later
recommended
Operating system minimum
requirement
Minimum: iOS7 for both apps
RS Smart app: Android 4.4.2-4.4.4
(KitKat) depending on the model
RS Control app: Android 2.3.5
depending on the model
Pairing app to hearing aids
RS Smart app: Not needed, as hearing
aids are already paired to Apple device
RS Control app: Pairing wizard appears
on first use of app
RS Smart app: Pairing wizard appears
on first use of app
RS Control app: Pairing wizard appears
on first use of app
Functional differences
‘Back’ and ‘close’ buttons are built into
the app
‘Back’ and ‘close’ functions are in the
Android hardkey ‘back’
INTEGRATED APPS
CONNECTIVITY
DEVICES NEEDED TO USE THE RESOUND SMART APP
SMART HEARING AIDS:
• ReSound LiNX 9 & 7
• ReSound LiNX TS 9 & 7
• ReSound Enzo 9 & 7
• ReSound Enzo2 9, 7 & 5
• ReSound Up Smart 9, 7 & 5
• ReSound LiNX2 9, 7 & 5
ReSound Smart Hearing aids support Direct Audio Streaming (Made For iPhone – MFi) and advanced hearing instrument
control through the ReSound Smart app with the following Apple devices (no intermediate device needed):














iPhone 6
iPhone 6S
iPhone 6 Plus
iPhone 5s
iPhone 5c
iPhone 5
iPod touch 5th generation
iPad Air 2
iPad Air
iPad 4th generation
iPad mini 3
iPad mini 2
iPad mini with Retina display
iPad mini
ReSound Smart Hearing aids support advanced hearing instrument control through the ReSound Smart app.
No intermediate device is needed to use the app, however, for direct audio streaming to any Android device a Phone Clip+
is still required. ReSound Smart app is compatible with the following Android devices:











Samsung Galaxy S4
Samsung Galaxy S5
Samsung Galaxy S5 Active
Samsung Galaxy S5 Sport
Samsung Galaxy S6
Samsung Galaxy S6 Edge
Samsung Galaxy S6 Edge +
Samsung Galaxy S7
Samsung Galaxy S7 Edge
Samsung Note 4
Samsung Note 5
The app is also compatible with sub variations of the main models such as Samsung Galaxy® S5 mini, Samsung Galaxy®
S5 Plus, Samsung Galaxy® S6 Plus. As we are continuously making more Android devices compatible, please see the
description for the ReSound Smart app at Google Play.
Any other ReSound wireless hearing aids (ReSound Alera, ReSound Verso, ReSound Enya), paired to a ReSound Unite
Phone Clip+, support basic hearing instrument control through the ReSound Control app with all Bluetooth enabled Apple
and Android devices.
INTEGRATED APPS
31
CONNECTIVITY
Pair with your iPhone, iPad or iPod touch
HOW TO PAIR YOUR SMART HEARING™ AIDS TO YOUR IPHONE, IPAD OR IPOD TOUCH
1
2
Check battery
Insert a fresh battery in your ReSound Smart
Hearing aid. Keep the battery door open so
the hearing aid cannot power up.
4
When it’s connected, your hearing aid name will
be shown with a checkmark, and the colour of
the name will change from black to blue.
Detect hearing aids
Go to Settings, tap General,
then Accessibility, then Hearing Aids
5
3
32
PAIRING
Ensure Bluetooth is active. Close the battery
door to power up your hearing aid so your
iPhone, iPad, or iPod touch can detect it.
Make the connection
Tap on the name and model number of your
hearing aid when it appears on the screen.
6
Tap Pair in the dialogue box. When pairing
to two hearing aids, you will receive separate
pairing requests. The second request may take
a few seconds to appear after starting the first
pairing.
You can now stream stereo audio, such as
music, directly from your Apple device to your
hearing aids. You will now also be able to start
using the ReSound Smart app.
CONNECTIVITY
Pair with your Android phone
HOW TO PAIR YOUR SMART HEARING AID TO YOUR ANDROID PHONE
Insert a fresh battery in your ReSound Smart Hearing aid. Keep the battery door open so the hearing aid cannot power up.
1
2
3
Open the ReSound Smart app on your phone.
You can start the pairing right away.
If you would like to watch a demonstration
of the app, press Demo.
Close the battery door
of the hearing aids and press Pair.
Select your hearing aids and press the
Connect button. If no hearing aids are found,
you can try searching for hearing aids again
by pressing Search.
4
5
6
Check that your hearing aids are in the list of
compatible products. Press OK.
The app will search for nearby hearing aids.
The phone will now connect to your hearing aids,
and you are ready to use the app.
PAIRING
33
FITTING SOFTWARE
Aventa Overview
7 steps for a successful
first fitting
Start
Selection
Fitting
Overview
1. Choose patient‘s experience level
2. Set up the first fit:
• Connect the hearing aids
• Calibrate the feedback manager
Start
Selection
Fitting
Overview
3. Set Physical Properties
4. Adjust gain and features
5. Pair ReSound wireless accessories
Start
Selection
Fitting
Overview
Selection of physical properties such
as venting, domes or moulds
6. Print out / information for the patient
7. Save to:
• Database + hearing instrument
• Hearing instrument only
• Database only
Adjustment of the controls on the hearing
instruments
• Beeps
• Delayed Activation (SmartStart)
• Volume of beeps
• Programming of the control button
(Programs, volume)
• VC range
34
AVENTA OVERVIEW
Features
More about on page
1. Directionality
64-68
2. Directional Mix
60-61
3. DFS Ultra II
56-57
4. Auto DFS
56-57
5. Expansion
52
6. Sound Shaper
54
7. Low Frequency Boost
55
8. NoiseTracker II
51
9. WindGuard
53
FITTING SOFTWARE
Selection of view
• Insertion Gain
• 2 cc coupler
• Ear Simulator
Selection of different fitting prescriptions
including the possibility to customize
You can access animations and explanations
about each feature here
Status of the connection to the
hearing instruments
Selection of pre-set programs (outdoor,
music, party, etc)
Individually adjustable Unite accessories program
• Order:
Change the order of the programs
• Create comparison:
This allows a copy of the changed program. It gives
the possibility to quickly switch between the original
program and the changed program
in order to demonstrate the change to the patient
• Recalculate:
Recalculation of all the programs or individual
programs
• Auto reference:
Transfer fine tuning of program 1 to other
programs or Unite accessories
AVENTA OVERVIEW
35
FITTING SOFTWARE
Software Compatibility
Hearing devices you may come across:
Software Required:
Alera
Aventa 3.4
Verso
Aventa 3.4
Magna
Aventa 3.6
LiNX
Aventa 3.7
Enzo
Aventa 3.7
Vea
Aventa 3.7
Lex
Aventa 3.7
LiNX2
Aventa 3.8
Enya
Aventa 3.9
Up Smart
Aventa 3.10
Enzo²
Aventa 3.10
Legacy devices you may come across:
Software Required:
Dot
Live
Ziga
Plus 5
BE
Aventa 2.95
Pixel
Metrix
Xplore
Ziga Lite
Sparx
Essence
Aventa software can be downloaded from
www.helpdesksupporttools.com/resound
36
SOFTWARE COMPATIBILITY
CONSUMABLES
Consumables
FITTING KITS
Each clinic should be stocked with an RIE Kit and a Thin Tube Kit. Stock should be checked and
replenished regularly.
For Current/New products:
SureFit Receiver-in-the-Ear
(RIE) Kit
SureFit Thin Tube Kit
Contents include:
Contents include:
• Variety of SureFit receivers
• Variety of SureFit thin tubes
• Variety of SureFit domes
• Variety of SureFit domes
• Measuring tool
• Measuring tool
• SureFit sport locks
For Legacy products:
Receiver-in-the-Ear (RIE) Kit
Thin Tube Kit
Contents include:
Contents include:
• Different length NP receivers
• Different length tubes
• Different size NP domes
• Domes
• Measuring tool
• Measuring tool
• Retention / sports locks
• Retention / sports locks
FITTING KITS
37
CONSUMABLES
WAX PROTECTION FILTERS
Different types of wax protection filters are available for hearing aids.
Check below to find out which wax guard suits your hearing aid.
HF3
Sentry II
Used for: Legacy NP receivers
Advantages: excellent protection
How to change: Changing tool
Used for: Custom products
Advantages: easy to replace (good for
those with dexterity issues); excellent protection
against wax; cost effective.
How to change: Insert
Wax Buster
Cerustop/Nanocare
Used for: Custom products (if room permits)
Advantages: Easy to clean
Used for:
S, HP2 and SureFit (LP, MP, HP) receivers
Advantages: Easy to replace
Actual Size
38
WAX PROTECTION
CONSUMABLES
Thin Tubes and Receivers
THIN TUBES
Measuring Tube Length
Thin tubes are available in 5 lengths: -1B, 0, 1, 2, or 3
Thin tubes are available in 2 depths: A* or B
A* inserts deeper into the canal
When deciding on the Most appropriate length, position the measuring tool above the ear (as shown below).
Choose the length that matches the centre of the ear canal (This tool is also used to select the length of receivers).
ReSound thin tubes are available in blister packs of five. They come in five lengths
(-1, 0, 1, 2, 3) and two depths (A or B). A depth inserts deeper into the canal, while B depth is a bit shorter.
For ReSound LiNX2, ReSound Enya and onward, SureFit thin tubes are used. The same sizes apply to both depth options.
To choose the appropriate thin tube length, use the measuring tool as shown.
0
1
2
3
Depending on the model of hearing aid fitted, a thin tube may not be needed but an earmould and think tube configuration
may be required. There are multiple tubing options available to connect to the hearing aid as shown below.
A
B
C
D
E
F
G
A
Standard Wall Tubing
For more narrow canals when thick wall isn’t possible.
B
Thick Wall Tubing
Default thick tubing.
C
Double Wall Tubing
Thicker, more robust tubing. Recommended for severe to profound hearing losses.
D
Acoustic Horn 3mm
Thick tubing (also called Libby Horn), with increasing diameter to 3mm. For a high frequency boost.
E
Acoustic Horn 4mm
Thick tubing with increasing diameter to 4mm. For a high frequency boost.
F
Locked tubing
Tubing with lock. As an alternative for glue. Only compatible with biopor Earmoulds.
G
Elbow Connections
Plastic elbow fixed in Earmould, to attach thick tubing to. For easy replacements of tubing.
THIN TUBES
39
CONSUMABLES
RECEIVERS
Measuring Receiver Length
Receivers are available in 5 lengths: 0, 1, 2, 3 or 4.
When deciding on the most appropriate length, position the measuring tool above the ear (as shown above).
Choose the length that matches the centre of the ear canal.
(This tool is also used to select the length of a thin tube)
0
1
2
3
SUREFIT RECEIVERS
SureFit receivers are used for RIE devices within the LiNX 2, Enya and future ranges.
There are 4 SureFit receivers available.
LP
Low Power Receiver
Medium Power Receiver
Compatible with LiNX2, Enya and future RIE devices
Compatible with LiNX2, Enya and future RIE devices
Compatible with open, tulip and power SureFit domes
Not compatible with legacy domes
Maximum 2cc peak gain of 51dB
Hard and Soft LP SureFit moulds available
Hard and Soft MP SureFit moulds available
HP
High Power Receiver
Encased UP
Ultra Power Receiver
Compatible with all products from LiNX2 and onward
Only available encased in a custom made shell
Not compatible with any domes
Hard and Soft HP SureFit moulds available
40
MP
RECEIVERS
CONSUMABLES
LEGACY RECEIVERS
For RIE devices within the Alera, Verso and LiNX legacy families, there are 5 receivers available.
NP
Normal Power Receiver
Compatible with Alera, Verso and LiNX RIE devices
Uses NP tulip, 5mm, 7mm and 10mm open domes
Sports lock available
Hard & Soft RIE mould and hard RIE2 mould available
Max 2cc peak gain of 55dB
HP
HP2
High Power Receiver
High Power Receiver
Newer HP receiver shape, easier to replace domes
Uses HP double domes (5mm, 7mm or 10mm)
HP dome tool available if required
Uses thin tube double domes.
Thin tube open domes can be used, if configured as HP open
Sports lock available
Hard & Soft RIE1 mould available
S
S Type Receiver
Small receiver for narrow ear canals
No moulds available
Encased UP
Ultra Power Receiver
Compatible with LiNX RIE devices
Compatible with Verso and LiNX RIE devices
Not recommended but if used with Alera models and
configured to NP (in the fitting software) the performance will
be +/- 2-3dB off the response curves shown within the fitting
software
Uses Tulip, 5mm, 7mm & 10mm open domes
Only available encased in a custom shell
Not compatible with domes
Soft RIE moulds in biopor 25, 40 or 70 available
Specific S-Receiver sports lock available
RECEIVERS
41
CONSUMABLES
Domes
If an Earmould is not the optimal solution for your client, and you are looking at fitting an Receiver-In-Ear device
or an open fit Behind-The-Ear device with thin tubes, an alternative for Earmoulds are domes.
There are different domes available for different types of receivers and thin tubes.
SUREFIT DOMES
For LiNX2, Enya and future devices
LPP
MPP
HPP
Receiver &
thin tube domes
TULIPTD
























LGE OPEN0L
MDM OPENM
SM OPEN
LGE POWER
MDM POWER M Ext
SM POWER Ext
Cerustop
Wax Guards
(Small, White)
SM - Small 5mm
MDM - Medium 7mm
LGE - Large 10mm
Receiver & thin tube compatible
42
DOMES
CONSUMABLES
LEGACY DOMES
For Alera, Verso and LiNX legacy families
NP
Standard
RIE
Domes
HP HP
R
TULIP
S
Receiver
& Thin tube
Domes
T
H
TULIP STD
R
MDM OPEN7M R
7M
SM OPEN 5S
R

LGE EXT 10L ExtR
S
MDM POWER












T
MDM

SM EXT 5S Ext R
SM POWER SM T

LGE POWER LGEH

Nanocare /
Cerustop
Wax Guards
(Small, White)
H

R Normal Power compatible
H High Power compatible
T Receiver & thin tube compatible
H

HF3
Wax Guards
(Red/Blue)

LGE POWER LGET
MDM EXT7M ExtR
SM POWER M

T

MDM

MDM OPEN7M T

MDM POWER

T
LGE OPEN 0L 10L
R

SM OPEN 5S
T
T

LGE OPEN 0L
HP2 HP2


SM - Small 5mm
MDM - Medium 7mm
LGE - Large 10mm
(In HP dome)
DOMES
43
44
CABLE AND WIRELESS FITTING GUIDE
●
●
●
●
●
●
17292002
(Airlink 2, GN Hearing)
17292000
(Airlink, GN Hearing)
BTE - MGx90
BTE - VE377
RIE - VE362
BTE - VE360, VEx70, VEx80
Custom
ReSound Magna & ReSound Vea
BTE WL - EYx67, EYx77, EYx88
RIE WL - EYx62
Custom WL
Custom
ReSound Enya
RM - LXx00-M
ReSound Lex
RIE WL - VOx62 / ALx62
RIE WL - VOx61 / ALx61
RIE - VOx60 / ALx60
BTE WL - VOx67, VOx77, VOx88
BTE WL - ALx67, ALx77/87
Custom WL
Custom
Custom IIC - VOx10-C
ReSound Verso & ReSound Alera®
RIE WL - LNx61
BTE WL - LNx77, LNx88
BTE WL - UPSx77, UPSx88
●
●
●
●
●
●
●
●
●
●
●
ReSound LiNX & ReSound Up Smart
BTE WL - EOx98, ENx98
BTE WL - ENx88
ReSound ENZO & ENZO2
RIE WL - LSx62
RIE WL - LSx61
BTE WL - LSx77, LSx88
Custom WL
Custom non-WL
Custom IIC
ReSound LiNX2
Fitting with
●
●
●
●
●
●
●
●
●
●
●
●
9022 907 69019
(HI-PRO CABLE/RIGHT/CS44)
9022 907 69029
(HI-PRO CABLE/LEFT/CS44)
19533900
(ADAPTER,FLEX,3 PIN,CS53)
●
●
●
●
●
●
●
●
●
●
●
9022 907 69019
9022 907 69029
18041300
(PROGRAMMING
ADAPTOR,8PIN)
●
●
9022 907 69019
9022 907 69029
17598200
(PRGM SHOE ASM,
W/ CS44,DELHI)
●
●
18523700
(IIC 10A PROG PILL CABLE,
LEFT)
18523800
(IIC 10A PROG PILL CABLE,
RIGHT)
●
9022 907 69019
9022 907 69029
17167800
(PROGRAMMING PILL)
●
9022 907 69019
9022 907 69029
19215000
(KIT,PROG,SUPER POWER,
LO90)
FAQ
Frequently Asked Questions
Please note that all ReSound hearing instruments for both wireless and non-wireless fittings require a fresh battery when
fitted with Aventa 3.10.
RIE DTx60, DTTx60
ReSound Dot & Dot2
BTE
Custom
ReSound Canta
BTE SPx90
ReSound Sparx
BTE - ESx80
ReSound Essence
BTE - XEx80
BTE - XEx61, XEx71, XEx81
Custom
ReSound X-Plore
BTE - AZx60, AZx70, AZx80
BTE - AZx61, AZx71, AZx81
Custom
ReSound Azure
BTE - ZLx61, ZLx71, ZLx81
Custom
ReSound Ziga Lite
BTE - ZGx61, ZGx71, ZGx81
Custom
ReSound Ziga
RIE - LVx70
BTE - LVx60, LVx70, LVx80
BTE - LVx61, LVx71, LVx81
Custom
ReSound Live
Fitting with
●
●
●
●
●
9022 907 69019
9022 907 69029
●
●
●
●
●
●
9022 907 69019
9022 907 69029
19533900
(ADAPTER,FLEX,3 PIN,CS53)
●
●
●
●
●
●
9022 907 69019
9022 907 69029
18041300
(PROGRAMMING
ADAPTOR,8PIN)
10127301
(CABLE/RIGHT/CS64)
10127302
(CABLE/LEFT/CS64)
●
●
FAQ
45
FAQ
Frequently Asked Questions
MOUNTING DOMES ON RECEIVERS
1
2
Push the new dome over
the receiver
Make sure the new dome is properly
and securely mounted
Note: In case of a legacy NP receiver, make sure to keep the retaining ring on the receiver for guaranteed retention.
ATTACHING THE SPORTS LOCK OPTION TO THE S-RECEIVER
AND SUREFIT RECEIVERS (LP, MP AND HP)
Attaching
the Sports
LockLock
Attaching
the Sports
1
orts Lock
1
2
1
2
2
3
2
Locate the
slit in
the
Locate
the
slitreceiver
in the receiver
end of the
tube. tube.
endreceiver
of the receiver
ADDING THE SPORTS LOCK OPTION TO THE NP/HP RECEIVER
Attaching the Sports Lock
1
2
1
3
3
2
Slide the narrowest end of the sports
lock into the slit starting from the
Locate the slit in the receiver
side of the
slit that is closest to the
end of the receiver tube.
hearing instrument.
46
Slide theSlide
narrowest
end of the
the narrowest
endsports
of the sports
lock intolock
theinto
slit starting
from thefrom the
the slit starting
side of the
is closest
to the to the
sideslit
of that
the slit
that is closest
hearing hearing
instrument.
instrument.
4
3
4
Place the
receiver
and sports
Place
the receiver
and sports
The sports
is not
Thelock
sports
lockfully
is not fully
lock between
thumb and
lock between
thumb and insertedinserted
until theuntil
endthe
of the
end of the
index finger
thenand
pullthen
the pull the
indexand
finger
sports lock
is flush
with
thewith the
sports
lock is
flush
sports lock
through.
sports
lock through.
receiver.receiver.
Slide the narrowest end of the sports
lock into the slit starting from the
side of the slit that is closest to the
FAQ
RE-TUBING
The first task is to remove the old tubing. If you are lucky, it comes out easily when you pull on it. But, if the tube is stuck in
place, hold the end with a pair of pliers and twist it around and around as you pull on it. The twisting action breaks the glue
bond and most tubes will pull free.
Follow illustrations below to insert new tubing.
1
Cut an edge off the tubing.
2
5
Fit the mould and position the hearing aid
behind the ear to find the right length for the
tubing.
Insert the tubing into the mould.
3
6
Cut the right length.
Align the bend of the tubing with the
mould until it fits neatly.
7
Attach the tubing and mould to the
hearing aid.
4
Cut away the excess tubing.
47
FAQ
Improvements to responses for SureFit receivers
DID YOU KNOW
•
•
•
There is a difference in the output of our new SureFit receivers when compared to previous receivers
The new SureFit receivers give a stronger frequency response in the higher frequencies – see examples below
The change in output has been designed to help achieve a better match to targets and provide clients with a clearer
and crisper sound quality
FREQUENCY RESPONSE OF SUREFIT RECEIVERS VS PREVIOUS RECEIVERS
S-receiver (red) and SureFit LP (black)
NP-receiver (red) and SureFit MP (black)
HP2-receiver (red) and SureFit HP (black)
ADJUSTING SUREFIT RECEIVERS TO IMITATE PREVIOUS RECEIVER OUTPUT LEVELS
There may be instances where you prefer to better match the output levels of previous receivers (for example, if a client has
been wearing Verso or LiNX products), in these cases you can use the table below to manually adjust the gain settings.
250
500
750
1000
2000
SureFit LP
SureFit MP
+2 dB
+2 dB
+2 dB
+2 dB
SureFit HP
-3 dB
-3 dB
-3 dB
-3 dB
-3 dB
3000
4000
6000
-3 dB
-3 dB
-8 dB
-2 dB
-4 dB
-10 dB
-3 dB
-3 dB
-8 dB
WHAT CAN I EXPECT?
•
•
•
A LiNX2 RIE will have more crisp sound than a LiNX RIE fit to the same gain settings in fitting software
A LiNX2 RIE may sound louder than LiNX RIE fit to the same gain settings in fitting software
Clients report a clearer sound quality with the LiNX²
TIP
•
48
Be sure to match your Aventa target to your Otosuite target for best results.
TROUBLESHOOTING
Troubleshooting
MFI STREAMING MODES
How do you disable Calls and music on a MFi (Made for iPhone) hearing aid?
NB: We used the iPhone but the same procedure applies to compatible iPod and iPads
1
Slide your finder from the bottom of the
screen upward to bring up the screen below.
2
Tap on User Name’s Hearing Aids at the bottom left corner of the screen.
It will show the two modes: iPhone and User Name’s Hearing Aids.
3
Select “iPhone” to stream calls and music to the phone instead of streaming directly to the hearing aid. This
switch only affects the stream destination. You will still be able to adjust the volume and change programs using
the phone and/or the ReSound Smart app, if installed.
Once you have selected the “iPhone” mode, the label will be changed to “Airplay.”
TROUBLESHOOTING
49
TROUBLESHOOTING
Troubleshooting
FAULT
CAUSE
Battery
No Sound
Receiver
Microphone
Tubing
Ear mould
Not loud enough
Hearing loss
Filter
Whistling
Ear mould
Battery door not closed
Close battery door
Battery inserted incorrectly
Re-insert battery
Dead battery
Replace battery
Not connected
Check connection
Blocked Filter / dome
Clean and replace
Faulty
Replace / send for repair
Blocked
Clean
Faulty
Replace / send for repair
Blocked Tube
Clean ear mould tube
Blocked mic / rec filter
Replace filter
Blockage
Clean ear mould / tube
Loose
Re-insert or remake
Wax
Refer to ear nurse
Deterioration
Refer to audiologist
Blocked
Replace
Loose
Remake - refer audiologist
Incorrectly Inserted
Re-instruct
Wax
Sound distorted
Beeping
SOLUTION
Refer to ear nurse
Tubing
Broken or loose
Replace
Volume
Set at maximum
Refer to audiologist
Ear mould
Poor Fit
Instruct or refer to audiologist
Hearing instrument
damaged
Send for repair
Filters / tubing
Blockage
Clean / Replace
Flight mode
WL function deactivated
Open/Close the Battery Door
Battery
Almost dead battery
Replace battery
If you have done all the above checks and need to send a device into the lab for repair, please give a brief
but comprehensive description of the fault, this will help speed up diagnosis and the repair can then be carried out quicker.
Tips to keep your client’s aids in perfect order!
• Ensure that they are keeping their aids in a dry aid kit at night
• Remind them to remove their hearing aids when sweating excessively or in the rain
• Be aware that in noisy situations the hearing aids are working harder so this will run down the batteries more
quickly
• Also using accessories or apps will drain the batteries much faster if used on a regular basis
• Make sure that they are turning off the devices at night by opening the battery door
• Tell them to remove the battery if they are not wearing the hearing aid for an extended period of time.
50
TROUBLESHOOTING
ORDERING GUIDE
Ordering Guides
HOW TO ORDER HEARING AIDS
Ordering a ReSound hearing instrument is very simple. Just follow the steps below:
1
Navigate to ReSound’s order form website:
Australia: www.resoundconnect.com.au/au-forms
New Zealand: www.resoundconnect.co.nz/nz-forms
Download the relevant
ReSound interactive
order form.
ReSound Enzo2
ORDER FORM
Accessable (NZ Only)
1. Order Details
Please tick if applicable
Client Name / Number :
Date Ordered:
PO Number:
Ordered by:
Phone:
Email:
Date Required:
Company:
Shipping Address:
2. Select Technology Level
2
5. Select Extra Accessories*
Side
Right
Right
BTE
Left
88
98
Left
Direct Audio Input Adaptor
ReSound Enzo2 9
FM 01 Adaptor (88 Model)
ReSound Enzo2 7
FM 02 Adaptor (98 Model)
Enter your order details
at the top of the form,
including company and client
information.
Metal Earhook
ReSound Enzo2 5
*Please note extra charges apply.
If custom ear moulds are required, please refer to ear mould guide.
6. Advise Special Instructions (if required)
3. Select Colour Options
Glossy
Black
Dark
Brown
Medium
Blonde
Light
Blonde
Beige
Black
Anthracite
Pearl
White
Silver
Sterling
Gray
3
Select the technology level
and device type you want to
order for left and/or right ear,
and work your way through
the form by ticking the
preferred available options.
Make sure to fill out all the
required options, so we can
deliver a complete and correct
order to you.
7. Submit Form
Australia Order Entry
NZ Order Entry
Print
4. Select Unite Accessories
Micro Mic
Multi Mic
Phone Clip +
TV Streamer 2
ANZMK-ENZ-OF-1 Rev. B
Remote Control 2
GN ReSound Pty Ltd
|
Australia | 1800 658 955 | [email protected] | New Zealand | 0800 900 126 | [email protected]
4
Once the form is completed,
go to the bottom end of
the form, and click either
‘Australia Order Entry’ or ‘NZ
Order Entry’. This will attach
the order form automatically
to an email, for you to email it
to ReSound.
ORDERING HEARING AIDS
51
ORDERING GUIDE
HOW TO ORDER CONSUMABLES
Ordering ReSound Consumables is very simple. Just follow the steps below:
1
Download the
ReSound Consumables
Consumables Order Form
interactive order form.
Order Details
Client Name/Number:
Date Ordered:
P/O Number:
Date Required:
Ordered by:
Phone:
2
Company:
Email:
Shipping Address:
Domes
NP - receiver domes - bags of 10
Picture
Surefit domes for LiNX2 & future products - bags of 10
Product
Part #
Product
Part #
Tulip
18501800
Qty
Picture
Tulip
19398500
Open Small
18501200
Open Small
19398200
Open Medium
18501300
Open Medium
19398300
Open Large
18501400
HP - receiver domes - bags of 10
Power Small
18501900
Power Medium
18502000
Power Large
Open Large
19398400
Power Small
19398600
Power Medium
19398700
Power Large
19398800
Qty
Enter your order details at the top
of the form, including company and
client information.
18502100
S - receiver & thin tube domes - bags of 10
Fitting Kits
Tulip
18501100
Open Small
18500800
Open Medium
18500900
Open Large
18501000
Product
Part #
RIE Kit
16354100
Thin Tube Kit
16543900
Surefit RIE Kit
19443100
Surefit Thin Tube Kit
19442600
Qty
3
HP2 - receiver & thin tube domes - bags of 10
Power Small
18265100
Power Medium
18265200
Power Large
18265300
ANZMK-GEN-OF-1 Rev.A
GN ReSound Pty Ltd
|
Locate the consumable items you
would like to order and fill in the
quantity required.
Order Details
Client Name/Number:
Date Ordered:
P/O Number:
Date Required:
Ordered by:
Phone:
Company:
Email:
Shipping Address:
Domes
NP - receiver domes - bags of 10
Surefit domes for LiNX2 & future products - bags of 10
Product
Part #
Product
Part #
Tulip
18501800
Qty
Tulip
19398500
Open Small
18501200
Open Small
19398200
Open Medium
18501300
Open Medium
19398300
Open Large
18501400
Open Large
19398400
HP - receiver domes - bags of 10
Power Small
18501900
Power Medium
18502000
Power Large
18502100
S - receiver & thin tube domes - bags of 10
Tulip
18501100
Open Small
18500800
Open Medium
18500900
Open Large
18501000
Power Small
19398600
Power Medium
19398700
Power Large
19398800
Qty
Fitting Kits
Product
Part #
RIE Kit
16354100
Thin Tube Kit
16543900
Surefit RIE Kit
19443100
Surefit Thin Tube Kit
19442600
Qty
4
HP2 - receiver & thin tube domes - bags of 10
Power Small
18265100
Power Medium
18265200
Power Large
18265300
Once your form is completed, please
GN ReSound Pty Ltd
|
print your order form by clicking
Thin Tubes - blister of 5.
Picture
Size / Side
Part #
Qty
Size / Side
Part #
0A L
18629500
SF 0A L
19403500
0A R
18628600
SF 0A R
19402600
1A L
18629700
1A R
18628800
Impression Material
Surefit Thin Tubes - blister of 5.
Picture
SF 1A L
19403700
SF 1A R
19402800
2A L
18629900
SF 2A L
19404000
2A R
18629000
SF 2A R
19403100
3A L
18630100
SF 3A L
19404200
3A R
18629200
SF 3A R
19403300
0B L
18629600
SF 0B L
19403600
0B R
18628700
SF 0B R
19402700
1B L
18629800
SF 1B L
19403800
1B R
18628900
-1B L
SF 1B R
19402900
18630300
SF -1B L
19403900
-1B R
18629400
SF -1B R
19403000
2B L
18630000
SF 2B L
19404100
2B R
18629100
SF 2B R
19403200
3B L
18630200
SF 3B L
19404300
3B R
18629300
SF 3B R
19403400
Qty
Picture
Product
Sports locks
NP, HP & HP2
receivers
Sports locks
S-receivers
Part #
539-052-000-00
18964000
Surefit Sports locks
LP receivers
19428000
MP receivers
19428200
HP receivers
19428300
Part #
TER385
Aural Syringe
Each
TER301
Otoblocks Large
Box of 50
TER308
Otoblocks Medium
Box of 100
TER341
Product
Part #
Sentry II
8 pcs
SA00901
HF3
14 pcs
18595900
Nanocare
8 pcs
3122 150 75051
Wax Buster Blue
each
ATA1040
Wax Buster Red
each
ATA1030
Batteries
Qty
Product
Size
Part #
Batteries 10A
Box of 60 cells
10AU/6GNAP
Batteries 312
Box of 60 cells
312AU/6GNAP
Batteries 13
Box of 60 cells
13AU/6GNAP
Batteries 675
Box of 60 cells
675AU/6GNAP
ORDERING CONSUMABLES
Qty
Submit Form
NZ Order Entry
GN ReSound PtyGN
LtdReSound
| Australia
658 955Freecall:1800
| [email protected]
New
Zealand
0800
9002143,
126 Australia
| [email protected]
Pty Ltd| 1800
| Australia
658 955 | Locked Bag |30,
Regents
Park |DC,
NSW
patient’s impressions for sending to
ReSound.
Qty
52
Qty
Wax Filters
Batteries
Sports Locks - bag of 10.
Product
Otoform
impression
material DREVE
800g
Wax Filters
Picture
Sports Locks
Picture
order form in a box together with your
Impression Material
Thin Tubes
‘Print’ at the bottom and pack the
Print
ORDERING GUIDE
HOW TO ORDER AN EARMOULD/HEARSAVER
Ordering a ReSound HearSaver is very simple. Just follow the steps below:
1
ReSound Ear Moulds & Hearsavers
ORDER FORM
Accessable (NZ Only)
1. Order Details
VIP / Express Service**
Please tick if applicable
Client Name / Number :
PO Number:
2. Order Type
Please tick if required. Charges apply.
Date Ordered:
New Order
Date Required:
Ordered by:
Phone:
Download the ReSound
Earmoulds & HearSavers
interactive order form.
Company:
Email:
Remake
New Order
(within 90 days of
Hearing Aid purchase)
Re-use stored impression? No
Shipping Address:
Yes (complete below)
Serial #: ______________ Previous Invoice # ____________
3A. Select Product Options - Ear Moulds
Hard Acrylic Mould
L

R

R
ROC Mould
(thin & thick tubing)
L



R









L

(Up to LiNX)
R

RIE Mould Soft
L
RIE Mould Hard
(Up to LiNX)


R
RIE 2 Mould Hard
(Up to LiNX)
Surefit RIE Mould - Hard
(LiNX2 and onwards)
Surefit RIE Mould - Soft
(LiNX2 and onwards)
Encased Ultra
Power Receiver


L




R




L



R






L

R
|

L



R




Available option
GN ReSound Pty Ltd


Suggested option
Default option
Option not available




Vent
Modification








Elbow Connection
Locked Tubing
Acoustic Horn 4mm
Double Wall
































































**VIP = VIP Service details on page 3, extra charges apply.
Please note: VIP / Express Service turn around times are subject to receipt of impressions and excludes delivery.
*** NZ only: Specify Thin tube size for ROC mould under “Step 5 - Special Instructions”
NOTE:
Thick Wall
Standard Wall
Thin Tube***
Select A Vent Plug
Trench/Channel
IROS/Step Vent
Open
None
3.1mm
2.5mm
1.6mm
1.0mm
None
2.1mm


Acoustic Horn 3mm
Tubing
Moisture
Free
Half Shell
3/4 Shell / Uncarved
Full Shell / Uncarved
1/2 Shell / Ultra Carved
Venting
Full Shell / Ultra Carved
1/2 Shell / Carved
3/4 Shell / Carved
Canal Lock
G-Clip
Mini Canal
Canal
Skeleton
3/4 Skeleton
Size/Style
As Marked
Long
Medium
Short
Colour Tips
Personalisation (name)
Helix Lock
Colour ID (Left/Right)
Retrieval Handle
Retrieval Line
Ultra Power
High Power
Medium Power
Low Power
Canal
Length
Options
All Products
from LiNX2
(3 Pin)
Ultra Power
High Power
Normal Power
S-Type
Biopor 25
All Products
up to LiNX
(2 Pin)
L
Biopor Mould
LEGEND
Biopor 40
Mould Type
Biopor 70
Hard Acrylic
Material
Full Shell / Carved
RIE Reciever
Side
Rec Length: 0
1
2
3
4
Rec Length: 0
1
2
3
4
Please continue form on next page.
Refer to quick reference guide for more
information on the available options.
ReSound Ear Moulds & Hearsavers
ORDER FORM
3B. Select Product Options - Hearsavers
R





Default option















Option not available
10dB
15dB
25dB

10dB
15dB
25dB

Type:
Type:
NOTE:
1
2

Model:

Model:
Communication Earpiece is a personal earpiece for your communication equipment (e.g. headphones). Please indicate type. If in doubt, please contact Customer Service
CEP is a personal mould for a communication device for military, pilots etc. Please indicate model number. If in doubt, please contact Customer Service.
5. Special Instructions
4. Specify Mould Colour
Colour:
Note: “Clear” is the default colour that will be used when no option is selected.ROC & RIE Hard Acrylic moulds available in Clear
(default) & Beige (optional) colour only. Colour representations are as accurate as the printing process will allow
Biopor 70 (semi soft)
Biopor 40 (soft)
Biopor 25 (extra soft)
Hard Acrylic
Clear
Clear
Dark Brown
Black
Clear
Clear
Magenta
Tinted
Tinted
Violet
White
Tinted
Cool Red
Light Green
Red Transparent
Cool Red
Orange
Fluro Pink
Beige
Black
6. Submit Form
Blue Transparent
Cool Blue
Magenta
Light Green
Cool Blue
Fluro Pink
Please ensure you print and send this order form along with the impression. you can also submit the form electronically by
clicking on the relevant button below.
Beige
Yellow
Cobalt Blue
Mocha
Cobalt Blue
Medium Brown
GN ReSound Pty Ltd
|
Violet
NZ Order Entry
Enter your order details
at the top of the form,
including company and
client information.
3
On the second page,
select the HearSaver type
you would like to order
from left and/or right
ear and work your way
through from left to right
by ticking the preferred
available options. Make
sure to fill out all the
required options, so we
can deliver a complete
and correct order to you.
4
Half Shell
3/4 Shell / Uncarved
Full Shell / Uncarved
Full Shell / Ultra Carved
1/2 Shell / Carved
3/4 Shell / Carved
Full Shell / Carved
Canal Lock
Mini Canal
Canal
3/4 Skeleton
Skeleton
As Marked

Model / Type



Size/Style


Suggested option
Long
Medium
Short
Personalisation (name)
Helix Lock
Connecting Cord
Colour ID (Left/Right)
Retrieval Handle
Retrieval Line
Biopor 25


L



L
Available option


R
CEP Military / Aviation


L
Canal Length


R
2


L
R
Communication Earpiece1



R
Sleep Plug


L
Swim Plug
LEGEND

R
Solid Hearsaver
Options

L
Musician Hearsaver
Biopor 40
Mould Type
Biopor 70
Material
Hard Acrylic
Side
2
Print
Select your preferred
HearSaver colour,
depending on the type of
HearSaver material you
choose.
5
Once your form is
completed, please
print your order form
by clicking ‘Print’ at
the bottom and pack
the order form in a
box together with your
patient’s impressions for
sending to ReSound.
If you have any questions regarding the options on the form, don’t hesitate to call our friendly
Customer Service or Technical Support team on 1800 658 955 (Australia) or 0800 900 126 (New Zealand).
ORDERING AN EARMOULD/HEARSAVER
53
CONTACT US
Contact Us
GENERAL ENQUIRIES
Australia
Phone
Freecall
Email
General
+61 2 9111 5500
1800 658 955
[email protected]
Customer Service
+61 2 9111 5500
1800 658 955
[email protected]
Accounts
+61 2 9111 5500
1800 658 955
[email protected]
Marketing
+61 2 9111 5524
1800 658 955
[email protected]
Production
+61 2 9111 5500
1800 658 955
[email protected]
Technical Support
+61 2 9111 5500
1800 658 955
[email protected]
Sales
+61 2 9111 5500
1800 658 955
[email protected]
General
+64 9 485 3296
0800 900 126
[email protected]
Customer Service
+64 9 485 3296
0800 900 126
[email protected]
Accounts
+64 9 485 3303
0800 900 126
[email protected]
Marketing
+64 9 485 3308
0800 900 126
[email protected]
Technical Support
+61 2 9111 5500
1800 658 955
[email protected]
Sales
+64 9 485 3296
0800 900 126
[email protected]
New Zealand
54
CONTACT US
Stay Current
Stay Connected
WITH RESOUND
Phone:
1800 658 955 (Australia)
0800 900 126 (New Zealand)
Visit us at:
www.gnresound.com.au
www.gnresound.co.nz
Email: [email protected]
Subscribe to “In Your Ear” our e-newsletter
www.gnresoundinyourear.com
Place your order:
www.resoundconnect.com.au/au-forms
www.resoundconnect.co.nz/nz-forms
Follow Us
facebook/gnresoundanz
youtube.com/gnresoundanz
linkedin.com/company/resound-anz
twitter.com/ReSoundANZ
instagram.com/gnresound_anz
au.pinterest.com/gnresoundanz
HEARING AIDS
WORLDWIDE
HEADQUARTERS
GN ReSound A/S
Lautrupbjerg 7
DK-2750 Ballerup, Denmark
Tel.: +45 45 75 11 11
Fax: +45 45 75 11 19
resound.com
UNITED KINGDOM
NEW ZEALAND
AUSTRALIA
GN ReSound Ltd.
Kirtlington Business Centre
Portway
Kirtlington
Oxon OX5 3JA
Tel.: +44 1869 352 800
Fax: +44 1869 343 466
gnresound.co.uk
GN ReSound (NZ) Ltd.
Ground Floor, North Entrance
4 Fred Thomas Drive
Takapuna
Auckland, 0622
Tel.: (free) 0800 900 126
Fax: (free) 0800 007 695
gnresound.co.nz
GN ReSound Pty. Ltd.
Gate C, 19-25 Khartoum Road
Macquarie Technology Park
Macquarie Park, NSW, 2113
Tel.: (free) 1800 658 955
Fax: +61 2 9111 5580
gnresound.com.au
The trademarks listed are owned and used by The GN ReSound Group and its related affiliates. © 2016.
ANZMK-GEN- GRG-1 Rev. D
ReSound helps people rediscover hearing with hearing solutions that emulate the function of the natural ear.
Our aim is to give your clients the opportunity to live a rich, active and fulfilling life unaffected by hearing loss.

File - Home Blog page

Transcription

Similar documents

Humana members have access to exclusive pricing on the newest

The Hearing Aid Fitting Process for Frequency Lowering

Amplifon Life

SoundWaves-September-2013 - Canadian Hard of Hearing

HearPo Promotional Flyer

What IDHHC Learned from the Consultation with the Hard of

INTRODUCING TRUHEARING

Family of Instruments

LIFEPAK 500 Maintenance Checklist

Ex Parte Help