January - Community Development Foundation

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January - Community Development Foundation
BusinessJournal
A MONTHLY PUBLICATION OF JOURNAL PUBLISHING AND THE COMMUNITY DEVELOPMENT FOUNDATION
First family
of doughnuts
Page 6
January 2016
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THE NORTHEAST MISSISSIPPI
BUSINESS JOURNAL
JANUARY 2016
What corporate America is reading
Richard Weylman, New
Harvest
“DO THE KIND THING: Think
Boundlessly, Work Purposefully, Live Passionately” by Daniel Lubetzky,
Ballantine Books
“ADAPT: WHY SUCCESS ALWAYS STARTS WITH FAILURE” by Tim Harford,
Picador USA
“THE PROJECT SUCCESS
METHOD: A Proven Approach for Achieving Superior Project Performance in
as Little as 5 Days” by
Clinton M. Padgett, John
Wiley & Sons
“THE LOUDEST DUCK: Moving Beyond Diversity While
Embracing Differences to
Achieve Success at Work”
by Laura A. Liswood, John
Wiley & Sons
“CONTAGIOUS CULTURE:
BUSINESS JOURNAL
The top 12 books top
executives were reading
in November, according
to 800-CEO-READ.
800-CEO-READ,
a
leading direct supplier of
business books and
other knowledge resources for businesses
and organizations nationwide, is a division of
Milwaukee-based Dickens Books.
“DOMINO: THE SIMPLEST
WAY TO INSPIRE
CHANGE” by Nick Tasler,
Wiley
“JIM CRAMER’S GET RICH
CAREFULLY” by James J.
Cramer, Plume Books
“THE POWER OF WHY:
Breaking Out in a Competitive Marketplace” by C.
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Show Up, Set the Tone,
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an Organization That
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“IT’S YOUR SHIP: Management Techniques from the
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by D. Michael Abrashoff,
Business Plus
“AMERICA’S BANK: The Epic
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Lowenstein, Penguin Press
“FAST N’ LOUD: Blood,
Sweat and Beers” by
Richard Rawlings, William
Morrow & Company
“THE ART OF WOO: Using
Strategic Persuasion to Sell
Your Ideas” by G. Richard
Shell and Mario Moussa,
Penguin Books
Dividend decline
The dividend gravy
train is slowing.
For years,
companies have lavished
ever-bigger payouts on their
shareholders thanks to a run of record profits. In
each of the last four years, total dividends paid by
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raw-materials businesses due to the collapse in
commodities prices. Elsewhere, profit growth has
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companies cutting or even halting their dividends.
This year is the worst for such disappointing
Earnings are dropping due to
plummeting commodity prices and a
still-slow global economy ...
... which means more companies are
cutting their payouts to shareholders.
S&P 500 EPS growth
10.4
Dividend cuts/suspensions in S&P 500
16
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dividend moves made since the end of November.
Miner Freeport-McMoRan suspended its payout,
and pipeline operator Kinder Morgan slashed its
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Barclays strategists are forecasting dividend
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est.
12
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* through November
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2013
2014
2015*
Stan Choe; Jenni Sohn • AP
Else School of Management ranked again
BUSINESS JOURNAL REPORTS
JACKSON – For the third
year in a row, the Else School
of Management at Millsaps
College ranks in the top tier
of North American MBAprograms and Global E. MBA.
programs, as listed in the lat-
est issue of CEO Magazine.
The Else School is the only
Mississippi business school
in the 2015 rankings.
Developed by the International Graduate Forum for
CEO Magazine, the rankings
are based on key performance indicators considered
to be of interest and value to
potential students. International diversity, class sizes,
student work experience,
faculty-to-student ratios,
and faculty qualifications –
both academic and professional – have been given
considerable weight.
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PAGE 2
PAGE 3
Finding balance in a family business
BUSINESS JOURNAL
Numbers can tell a story.
For example, statistics
from the Family Business
Consulting Group in Deerfield, Illinois show that 70
percent of family business
don’t make it to the second
generation.
On the flip side, you also
can say nearly a third of
family businesses survive
into the next generation.
Says Craig Aronoff, the
co-founder of FBCG, “What
distinguishes family businesses, of course, is family.
Adding family values, loyalty, pride, cohesiveness,
meaning and all the other
strengths of family to business ownership and management seems to provide
sustenance not available to
‘What distinguishes family
businesses, of course, is family. Adding
family values, loyalty, pride, cohesiveness,
meaning and all the other strengths of family
to business ownership and management
seems to provide sustenance not available
to other enterprises.’
Craig Aronoff, Family Business Consulting Group co-founder
other enterprises.
“Given an economy that
chews up and spits out
whole industries, technology evolving at unprecedented rates, Wall Street
probing every niche to ‘unlock’ financial value, global
competition ... and the social and cultural pressures
that make successful family life increasingly challenging, I believe that a 30
percent generational survival rate among family
businesses is incredible
With the right local team, building the
future is within your reach.
testimony to the positive
power of family when applied to business. I believe
that these oft-cited statistics offer yet another reason
to celebrate family businesses.”
In addition, 10-15 percent of family businesses
make it to the third generation and 3-5 percent make
it to the fourth generation.
So what does it take to
run a family business?
Some tips from Startup Nation:
SET SOME BOUNDARIES.
Mixing business, personal
and home life will eventually produce a volatile brew.
Limit business discussions
outside of the office.
ESTABLISH CLEAR AND REGULAR METHODS OF COMMUNICATION. Problems and
differences of opinion are
inevitable.
Consider
weekly meetings to assess
progress, air any differences and resolve disputes.
DIVIDE ROLES AND RESPONSIBILITIES. While various family members may
be qualified for similar
tasks, duties should be
divvied up to avoid conflicts. Big decisions can be
made together, but a debate over each little move
will bog the family business down.
TREAT IT LIKE A BUSINESS. A
common pitfall in a family
business is placing too
much emphasis on “family” and not enough on
“business.” The characteristics of a healthy business
may not always be compatible with family harmony,
so be ready to face those
situations when they arise.
RECOGNIZE THE ADVANTAGES OF FAMILY OWNERSHIP.
Family-owned businesses
offer unique benefits. One
is access to human capital
in the form of other family
members. This can be a key
to survival, as family members can provide low-cost
or no-cost labor, or emergency loans. Firms run by
trusted family members
can also avoid special accounting systems, policy
manuals and legal documents.
TREAT FAMILY MEMBERS
FAIRLY. While some experts
advise against hiring family
members at all, that sacrifices one of the great
TURN TO BALANCE PAGE 11
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BUSINESS JOURNAL
JANUARY 2016
BUSINESS JOURNAL
JANUARY 2016
Husband and wife expand bus business in Starkville
BY ZACK ORSBORN
BUSINESS JOURNAL
STARKVILLE – Stephanie
and Randy Futral, owners
of ACR Coach in Starkville,
met on a charter bus in
1996.
Randy drove buses for
his parent’s company, OR
Tours. He was tasked to
transport the Mississippi
University for Women’s
basketball team, which
Stephanie was a member.
The two married in 1997,
and five years later, they decided to buy Starkville
Buses and form ACR Coach
– named after their three
children, Adrienne, Codie
and Randall.
At first, Stephanie and
Randy ran the entire company by themselves from
point A to point Z.
“We didn’t have any staff.
We have learned to let go of
the responsibilities to let
other people handle that,”
Stephanie said. “The staff
today compared to four
years ago is completely different. Our days are completely different. We are
able to focus on the overall
picture as opposed to dayto-day operations.”
As a bus driver, Randy
learned how to master customer service – a skill that
has kept ACR Coach rolling
for 13 years.
“You have precious cargo
on board so you have to
take extra precautions,” he
said. “You have to get them
to their destination but you
also have to make sure they
are happy and content.”
The couple managed
eight buses when they first
started. Now, they own
more than 25 buses, including three super sleeper
coaches used to transport
the Mississippi State University football team.
ACR Coach buses have
traveled all over the United
States and even Canada.
The company also transported people involved
with the Democratic and
Republican Conventions
and several Super Bowls.
FINDING BALANCE
Working together as husband and wife, the couple
learned that business doesn’t stay in the office.
“No matter how much
TURN TO BUS PAGE 11
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ZACK ORSBORN | BUY AT PHOTOS.DJOURNAL.COM
Randy and Stephanie Futral, owners of ACR Coach in Starkville, ran their entire company together before hiring staff.
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PAGE 4
PAGE 5
Grandmother, granddaughter work together at deli
BY ZACK ORSBORN
BUSINESS JOURNAL
NEW ALBANY – Allee
Nichols Clements grew up
in her grandparents’
restaurant, Nichols Foods
& Deli in New Albany.
After skating and riding
her bicycle around the
deli, she began her first
business venture by taking
items off the shelves, setting up a booth and selling
the items for a cheaper
price.
“I kept the money,” Allee
said with a laugh. “I made
a sign that said, ‘I’m
closed, I have enough
money,’ and I spelled it
like ‘enuff.’ I was like five.”
Her
grandmother,
Rhonda Nichols, laughed
with her as she recalled
her granddaughter’s business savvy.
Rhonda and her husband, Joe, started their
company in 1979 at a different location than the
current one. It began as a
tiny little store across the
street from a shirt factory.
“We had a tremendous
business with sandwiches
everyday with them in the
early morning, afternoon
and before they went
home,” Rhonda said. “We
outgrew the building because it was so tiny.”
In 1984, they built their
current location, a much
larger operation with a full
line of groceries. Twelve
years later, the shirt factory
took business overseas,
causing the Nichols to regroup and slowly start
building their
business.
FOR WHAT THEY ARE
Rhonda’s passion from
cooking and secret recipes
helped the business to
evolve into a bustling catering service - with the help
of her family, of course.
Besides her granddaughter Allee, Rhonda’s sister,
daughter, daughter-in-law,
grandson-in-law and husband all join in on the efforts.
Describing their family
relationship, the two couldn’t help but smile.
“We have always gotten
along,” Allee said. “We don’t
argue.”
In stressful situations,
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TURN TO DELI PAGE 11
ZACK ORSBORN | BUY AT PHOTOS.DJOURNAL.COM
Rhonda Nichols, left, and her grandaughter, Allee Nichols Clements, work together
at their restaurant in New Albany, Nichols Foods and Deli.
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BUSINESS JOURNAL
JANUARY 2016
BUSINESS JOURNAL
JANUARY 2016
First family of doughnuts is opening another store in Tupelo
BY DENNIS SEID
BUSINESS JOURNAL
TUPELO – ScarletWilson’s
family has been in the
doughnut-making business
for nearly 60 years, so it was
only natural thatshe would
continue the legacy.
Her father, Eddie McGaugh, opened the first
Shipley’s Donuts store in
Mississippi in 1959. Her siblings also own Shipley’s franchises.
In Tupelo, Scarlet and her
husband, David, own two
stores, with a third on the
way.
“My uncles – my dad’s two
brothers – opened a Shipley’s in Pine Bluff, Arkansas,
and my father was there,
too,” she said. “So you had
three families trying to make
a living from one store but
they couldn’t all make a living.”
Wilson’s father told
Lawrence Shipley Sr., the
founder of the company,
that he liked the doughnut
business but couldn’t make
a living with his two brothers.
“Mr. Shipley told my dad
to pick a location and he
would finance it,” she said.
McGaugh chose a spot
near the railroad tracks in
Greenville to the dismay of
Shipley, who told him he’d
starve.
Within six months, McGaugh had repaid the
$9,000 loan.
Wilson was 12 when her
parents opened a second
Greenville location. Both
stores are still open, and her
siblings have stores inVicksburg, Hattiesburg and
Nashville.
But Wilson didn’t jump
right away into the business.
She was a nurse for an eye
surgeon and her husband
worked at a factory in
Greenville.
“I always said I wouldn’t
open one, but David
wanted to get into the family business and we gave it a
shot,” Wilson said. “And
once we got open, I just
thought how much I loved
the customers, how much I
loved being at the store.”
They opened the South
THOMAS WELLS | BUY AT PHOTOS.DJOURNAL.COM
From left to right, Dakota Gentry, Scarlet Wilson, Amber Wilson Gentry, Jeremy Gentry, David Wilson and Dalton Gentry represent three generations of the family that
brought the first Shipley's Donuts shop to Mississippi. Scarlet's father, Eddie McGaugh, opened a store in Greenville in 1959.
Gloster Street store in February 1990 and the Cliff
Gookin store in 2002.
“I thought, ‘you know,
there’s no better place to be
than hot donuts and cof|
JANUARY
6 – STARTING A BUSINESS, Oxford,
1 p.m. to 2:30 p.m. This seminar
outlines the basic steps to start a
business. . Location: University of
Mississippi Small Business Development Center
13 – HOW TO WRITE A BUSINESS
PLAN, Tupelo, 1 p.m. to 2:30 p.m.
This seminar is designed to assist
in preparing a business plan. To
register, call 1-800-725-7232 Location: UMSBDC Business Assistance Center-Tupelo, Renasant
Center for IDEAs.
13 – HOW TO DEVELOP A BUSINESS
PLAN, Oxford , 1 p.m. to 2:30 p.m.
To register, call 1-800-725-7232.
Location: UMSBDC, Lafayette
County
fee,’” she said with a laugh.
A third store soon will be
opened by their daughter,
Amber Wilson Gentry and
her husband, Jeremy.They’ll
be the third generation of
CALENDAR OF EVENTS
the family in the business.
But there’s a tweak in the
plans.
The Shipley’s stores will be
rebranded Scarlet’s Donuts,
as the Wilsons decided to
make a break with the company that they had partnered with for so long.
Scarlet and David wanted
to continue serving their hot
tamales and other products
that Shipley’s was no longer
going to allow them to sell
under the Shipley name.
In a tough decision, they
ended their franchise agreement in order to maintain
their local offerings.
“These are things Tupelo
likes and are used to,” she
said, “and we would have
had to do away with them.
“Everything will stay the
same basically except the
name and the mix (to make
the doughnuts),” she said.
“Same stores, same employees, same owners, same
family.”
As for running a family
business,Wilson said it boils
down to following her father’s advice, and making
sure the next generation follows it as well.
“You make a good product and you take care of the
customers,” she said.
[email protected]
|
ROUNDTABLE, Tupelo, 4 p.m. CDF
UMSBDC, Lafayette County
13 – STARTING A BUSINESS – FIRST
Boardroom. Agenda features brief,
STEPS, Starkville, 1 p.m. to 3 p.m. 20 – STARTING A BUSINESS – FIRST
informative reports given by 10
This seminar outlines the basic
STEPS, Tupelo, 1 p.m. ro 2:30 p.m.
This seminar outlines the basic
CDF Chamber member businesses
steps to start a business. Location:
to more than 50 members at each
steps to start a business. To regisMSU MSBDC – MSU Business Incumeeting.
bator Building, Thad Cochran Reter, call 1-800-725-7232. Location:
UMSBDC Business Assistance Censearch, Technology & Economic
FEBRUARY
ter, Renasant Center for IDEAs
Development Park
3 – HOW TO WRITE A BUSINESS
20 – HOW TO DEVELOP A BUSINESS 21 – THINK LIKE AN ENTREPREPLAN, Tupelo, 1 p.m. to 2:30 p.m.
NEUR, New Albany, 10 a.m. to
PLAN, Starkville, 1 p.m.-3 p.m. To
This seminar is designed to assist
register, call 1-800-725-7232. LoNoon. This seminar helps entreprenenurs understand the processes
in preparing a business plan. To
cation: MSU MSBDC - MSU Busiregister, call 1-800-725-7232 Loto use to conceptualize and ananess Incubator Building, Thad
cation: UMSBDC Business AssisCochran Research, Technology &
lyze a business idea into a business venture. Register online at
tance Center-Tupelo, Renasant
Economic Development Park
Center for IDEAs
www.mssbdc.org or call (662)
20 – STARTING A BUSINESS – FIRST
3 – STARTING A BUSINESS – FIRST
680-6988. Location: Northeast
STEPS, Oxford, 1 p.m. to 2:30 p.m.
STEPS, Oxford, 1 p.m. to 2:30 p.m.
Mississippi Community College,
This seminar outlines the basic
This seminar outlines the basic
steps to start a business. To regisUnion County
steps to start a business. To register, call 1-800-725-7232. Location: 27 – CDF CHAMBER BUSINESS
ter, call 1-800-725-7232. Location:
UMSBDC, Lafayette County
3– STARTING A BUSINESS – FIRST
STEPS, Starkville, 1 p.m. to 3 p.m.
This seminar outlines the basic
steps to start a business. To register, call 1-800-725-7232. Location:
MSU MSBDC - MSU Business Incubator Building, Thad Cochran Research, Technology & Economic
Development Park
10 – HOW TO DEVELOP A BUSINESS
PLAN, Oxford , 1 p.m. to 2:30 p.m.
To register, call 1-800-725-7232.
Location: UMSBDC, Lafayette
County
IF YOU HAVE A BUSINESS-RELATED
EVENT in the coming months, email
[email protected]
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PAGE 6
ChamberConnection
A publication of Journal Publishing and the CDF Chamber Division – January 2016
CDF releases
Gov. Bryant recognizes Hyperion
Technology Group at 2015 Governor’s Livability: Tupelo,
Awards for excellence in exporting event Lee County, MS 2016
Gov. Phil Bryant presented four
Mississippi companies with awards
recently at the 2015 Governor’s
Awards for Excellence in Exporting
event, which was held at the Jackson
Convention Complex. Designed to
recognize Mississippi companies for
their success in maintaining or increasing export sales to international
markets, the awards recognize companies in the manufacturing and
service sectors.
“I congratulate these homegrown
Mississippi companies for their successful efforts to grow their business
through international trade,” Gov.
Bryant said. “While they are all
unique in the products and services
they provide, each one of them is
helping demonstrate to the world
that Mississippi has the tools and resources companies need to grow
and be successful while creating jobs
for individuals here at home and
around the world.”
Tupelo-based Hyperion Technology Group, provider of multi-disciplined engineering and custom
manufacturing solutions, received
the Governor’s Award for Excellence
in Exporting in the manufacturing
sector. NVision Solutions of Diamondhead, creator of innovation
geospatial solutions for small and
large organizations, received the
award in the service sector.
Gov. Bryant also presented the
Governor’s Award for Export
Achievement to two companies in
the manufacturing sector, BelmontbasedWood Industries, Inc., andTrilogy Communications of Pearl.Wood
Industries manufactures and distrib-
Program promotes community
to newcomers, visitors and businesses
Gov. Phil Bryant visits Hyperion Technology Group at its Tupelo facility
in 2014. Gov. Bryant presented Hyperion Technology Group, provider of
multi-disciplined engineering and custom manufacturing solutions, the
Governor’s Award for Excellence in Exporting in the manufacturing sector. Designed to recognize Mississippi companies for their success in
maintaining or increasing export sales, the awards recognized companies in both the service and manufacturing sector.
utes high-quality air compressors,
air tools, parts and air-powered accessories, and Trilogy Communications manufactures advanced
technology coaxial cables.
Four additional companies were
recognized as Export Champions for
their success in exporting. They are
Flathau’s
Fine
Foods,
Hattiesburg/Petal; Chevron Products, Pascagoula; Hunter Engineering, Durant/Raymond; and M-Tek,
Inc., Madison.
“MDA salutes the recipients of this
year’s awards for the significant roles
they play in growing Mississippi’s
economy through trade. These leaders embody the dedication to excellence, innovation and energy that is
powering Mississippi’s growth in
trade around the world,” said MDA
Executive Director Glenn McCullough. “We believe that these companies will continue to achieve
extraordinary success in Mississippi
for many years to come.”
The 2015 Governor’s Awards for
Excellence in Exporting were sponsored by MDA and the Mississippi
District Export Council.
The Community Development Foundation
recently unveiled Livability: Tupelo, Lee
County, MS, 2016, a
print and digital program that promotes
the area to newcomers,
visitors and relocating
businesses.
Stories highlight Tupelo’s quality of life,
business climate, attractions, restaurants
and must-do activities.
Articles focus on the
city’s year-long festival
season; the newly rebranded
Farmers’
Depot and the fresh, local
food it provides the community; as well as area companies’ additions and
expansions, which positively impact the local economy.
Other articles highlight
the quality-of-place amenities that attract people to
Tupelo, including a variety
of higher education options,
quality medical facilities
and a storied business climate.
Find more great content
about
Tupelo
on
Livability.com, a national
website with information
about more than 15,000 of
America’s best places to live
and visit. The website includes articles and photo
galleries, maps, videos and
demographic information.
For a free digital version of
the magazine optimized for
iPads, tablets and other mobile
devices,
visit
livability.com/ms/tupelo/
digital-magazine.
Journal Communications
Inc. publishes Livability: Tupelo, Lee County, MS, a
print and digital content
marketing program, which
has support from and targeted distribution through
the Community Development Foundation of Tupelo.
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A CDF
CHAMBER CONNECTION
2015-2016 Ambassadors Club
New CDF Members
D & R Painting
Mr. Kevin Rausch
10 CR 3127
Booneville, MS 38829
(662) 372-0560
www.dnrpaintingllc.com
Contractors, Construction
Companies, & Building
Materials
Foster Relations, Inc.
Ms. Kim Foster
P.O. Box 3089
Tupelo, MS 38803
(662) 321-1043
Advertising
In & Out Smart Repair
Mr. Greg Elkins
2434 W Main St., Ste. D
Tupelo, MS 38801
(662) 620-8722
www.phonerepairstore.com
Cellular Phones
Marty Pettit Photography
Mr. Marty Pettit
1608 W Main St.
Tupelo, MS 38801
(662) 213-1471
www.martypettit.com
Photography & Framing
JM Services, LLC
Mr. Jeff McCoy
308 Hancock Dr.
Tupelo, MS 38801
(662) 397-1215
Pressure Washing
Village Frame Shoppe
Ms. Mimi Pettit
1608 W Main St.
Tupelo, MS 38801
(662) 844-6406
www.vframeshoppe.com
Photography & Framing
Kingfisher Lodge
Ms. Mimi Pettit
5191A Raymond Ave.
Verona, MS 38879
(662) 231-0380
Event Venue
2015-2016 Board of Directors
CDF’s goals and objectives are accomplished through the efforts of members appointed to committees operating under one of CDF’s three divisions: Chamber of Commerce, Economic Development and Planning and Property Management.
2015-2016 Executive Committee
Chris Bagley
Kim Caron
Clay Foster
Julianne Goodwin
Zell Long
Jerry Maxcy
Guy Mitchell, III
Sam Pace
Jeff Snyder
Tollie White
2015-2016 Board of Directors
Mike Armour
Chris Bagley
Bo Calhoun
Gary Carnathan
Kim Caron
Grace Clark
Mike Clayborne
V. M. Cleveland
Scott Cochran
Fred Cook
David Copenhaver
Jay Dey
Mike Eaton
Joe Estess
Clay Foster
Chauncey Godwin Jr.
Julianne Goodwin
Robert Haggerty
Doug Hanby
Bryan Hawkins
Lisa Hawkins
Gary Herring
Billy Joe Holland
Skipper Holliman
David Irwin Jr.
Bob Kerley
Emily Leonard
Gearl Loden
Zell Long
Colin Maloney
Derek Markley
Jerry Maxcy
Robin McGraw
Guy Mitchell III
Buzzy Mize
Ted Moll
Mabel Murphree
Sam Pace
Buddy Palmer
Aubrey Patterson
Greg Pirkle
Jack Reed Jr.
Scott Reed
Eddie Richey
Mike Robinson
Rashni Barath . . . . . . . . . . . .Trustmark National Bank
Kayla Baxter . . . . . . . . . . . . . . . . . . . . . . . . . .BankPlus
Jim Brown . . . . . . . . . . . . . . . . . . . . . . . .Hilliard Lyons
Stephanie Browning . . . .Hampton Inn & Suites Tupelo
James Carter . . . . . . . . . . . . . . . . . . . .Renasant Bank
Gail Collins . . . . . . . .Century 21 - Sue Gardner Realty
Sheila Davis . . . . . . . .OSA - One Stop Advertising, LLC
Tracy Davis . . . . . . . . . . . .Rasberry Financial Services
Bill Dickerson . . . . . . . . . . . . . . . . . . . . .BancorpSouth
Barbara Doles . . . . . . . . . . . . . . . . . . . . . . . .BNA Bank
Becki Duffie . . . . . . . . . . . . . . . . . . . . . .Kelly Services
Veleka Flagg . . . . . . . . . . . . . . . . . . . . . . . .CB&S Bank
Michelle Freeman . . . . . . . . . .Mitchell McNutt & Sams
April Grissom . . . . . . . . . . . . . . . . . . . .WLOV-TV (FOX)
Romanda Hampton . . . . . . . .Hampton Inn New Albany
Dianne Harris . . . . . . .Summit Group Companies, LLC
Toby Hedges . . . . . . . . . . . . . . . . . . .Shelter Insurance
Shirley Hendrix . . . . . . . . . . . .R & B Specialty Printing
Jim Jolly . . . . . . . . . .Cracker Barrel Old Country Store
Denise Kennedy-Brown . .Special Occasions by Denise
Len Kester . . . . . . . . . . . . . . . . . .Exceed Technologies
Justin Kirk . . . . . .U.S. Lawns of Northeast Mississippi
Molly Lovorn . . . . . . . . . . . . . . . . . . . . . . . . . . .C Spire
Jacquie McAlister . . . . . .First American National Bank
Brad McCully . . . . . . . .Sportsman Lawn & Landscape
Katie McMillan . . . . . . . . . . . . . . . . . .Qualified Staffing
Sherry Miller . . . . . . .University of Mississippi - Tupelo
William Mills . . . . . . . . . . . .Mills & Mills Architects, PC
Ashley Prince . . . . . . . . . . . . . . . . . . . . . .local MOBILE
Angela Rea . . . . . . . . . . . . . . . . . . . .Hilton Garden Inn
Christy Stewart . . . . . .Franklin Collection Service, Inc.
Karla Strickland . . . . . . . . . . . . . . . . . . .Right at Home
Jacob Thomas . . . . . . . . . . . . . . . . . . . . . . . . . .C Spire
Grady Wigginton Legal Shield - Wigginton & Associates
June Wigginton .Legal Shield - Wigginton & Associates
Jeff Williams . . . . . . . . . . .Williams Transfer & Storage
Josie Williams . . . . . . . . . .Telesouth Communications
AMBASSADOR
OF THE MONTH
Community Development Foundation’s
Lisa Hawkins, Chairman
Barry Smith, First Vice Chairman
Scott Cochran, Second Vice Chairman
David Rumbarger, President/Secretary
Chauncey Godwin, Jr., Immediate Past Chairman
JANUARY 2016
Ty Robinson
David Rumbarger
Jason Shelton
Barry Smith
Jeff Snyder
Jane Spain
Gary Sparkman
Shane Spees
Buddy Stubbs
Sean Suggs
Melinda Tidwell
Jason Warren
Jimmy Weeks
Tollie White
Josie Williams,
account executive and on-air
talent with
SuperTalk
MS/Telesouth
Communications,
was awarded
CDF's November
Ambassador of
the month. Serving her first term
as Ambassador,
Josie attended
ten ribbon cuttings and events, volunteered
at Taste of Tupelo, and contacted 17 CDF
members through the member to mentor
program. Congratulations, Josie!
CDF Business Roundtable
Wednesday, January 27
4:00 p.m.
CDF Boardroom
398 E Main St., CDF Center
Free for CDF members.
For more information, contact
Emily Addison at (662) 842-4521
[email protected]
ASHLEY STUDIO POTTERY
Ashley Studio Pottery celebrated its first anniversary
in the Renasant Center for
IDEAs with a ribbon cutting. Owners Laura and
Michael Ashley design and
produce specialty ceramic
house and table wares as
well as offer pottery
classes to the public. Visit
Ashley Studio Pottery at
398 E Main St., Ste. 106 in
Tupelo, give them a call at
(662) 523-7887 or like them
on Facebook.
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PAGE 8
504 RESTAURANT
504 Restaurant, located at 389 Mobile St. in Saltillo, celebrated their grand opening with a ribbon cutting. Serving New Orleans favorites such as beignets, po-boy’s,
muffalettas, jambalaya and gumbo, 504 Restaurant is open daily. Visit 504eats.com
for a full menu. For more information, call (662) 260-5112, or follow them on Facebook or Twitter.
COPY CRITTERS
Copy Critters celebrated its grand opening at 1184 Cross Creek Dr. in Saltillo with
a ribbon cutting. Copy Critters offers a variety of copy and print solutions as well as
stapling, binding, cutting, collating and laminating solutions. Additionally, Copy Critters offers self-serve copiers, public computers, faxing and design services. For
more information, call (662) 260-4560, visit copycritters.com, or like them on Facebook.
SHAWN KING STATE FARM
AIG
AIG celebrated its grand reopening after the 2014 tornado with a ribbon cutting.
Located at 431 W Main St., Ste. 250 in Tupelo, AIG companies are leading providers
of life insurance and retirement services in the United States. For more information,
visit aig.com or call (662) 842-2293.
James Riley Hunter
662.871.8658
[email protected]
662.842.3844
210 E. Main St., Tupelo
2092 Old Taylor Rd., Oxford
tmhomes.com
PAGE 9
Shawn King State Farm celebrated its grand opening at 421 N Gloster St. in Tupelo
with a ribbon cutting. In its mission to be a Good Neighbor, Shawn King State Farm
helps people manage the risks of everyday life, recover from the unexpected and
realize their dreams through a variety of insurance services and banking products.
Visit shawnkingtupelo.com for more information or call (662) 269-2530.
1011 N Gloster, Tupelo
MLS#15-2468
4 acres Prime Commmercial property in the Heart of Hotel, Restaurant, and Commercial
development area. Will consider subdividing. $1,180,000
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CHAMBER CONNECTION
JANUARY 2016
CHAMBER CONNECTION
OUCH! URGENT CARE
Ouch! Urgent Care celebrated its grand opening
with a ribbon cutting. Located at 1710 N Gloster St.
in Tupelo, Ouch! Urgent
Care’s experienced staff offers a full range of urgent
care services that provide
quick, effective relief for
most non-emergency illnesses and injuries. Walk-ins
are welcome and appointments can be booked online
at ouchurgent.com or by
calling (662) 840-OUCH.
JANUARY 2016
BARNES CROSSING VOLKSWAGEN
Barnes Crossing
Volkswagen recently
broke ground on its
future dealership to
be located on N
Gloster St. in Tupelo.
The 13,000-squarefoot showroom is expected to open by
early August 2016
and will also have
eight service bays.
IN & OUT SMART REPAIR
In & Out Smart Repair celebrated
its grand opening at 2434 W
Main St., Ste. D in Tupelo with a
ribbon cutting. In & Out Smart
Repair’s friendly technicians can
repair broken phones, tablets,
computers, gadgets or other
electronic devices. In & Out also
offers lifetime warranties on any
parts and service performed.
For more information visit
phonerepairstore.com/tupelo
or call (662) 620-8722.
Let Us Supply
Your Home or
Office
mybrotherscup.com
Kay Pittman / 662-491-0936
Mark 16:15
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PAGE 10
Deli
FROM PAGE 5
Rhonda said everyone generally stays calm.
“If we’re stressed and
somebody has to vent, you
vent and get it over with,”
she said. “Nobody gets mad
about it. We move on. At
the beginning of the season, we said, ‘If we are hurting anybody’s feelings, let
us know ahead of time.’”
The close-knit family
talks about anything and
everything, holding back no
secrets.
“If Allee has a problem,
she usually comes to me
anyway,” Rhonda said. “We
are not judgmental. We just
accept our family the way
they are.”
The Nichols focus on
homemade casseroles togo, including chicken and
wild rice casserole, Rotel
chicken spaghetti casserole,
lasagna and homemade
enchiladas.
Their biggest seller, however, would definitely have
to be their homemade
chicken salad and established personal relationships with customers.
“There’s hardly anybody
who walks through the
door we don’t know,” Allee
said. “We talk to them and
keep up with what’s going
on in their lives and tell
them about ours.”
Rhonda has always seen
the value in having quality
food and customer service
to compete with restaurant
chains.
“I’m pretty much obses-
Bus
FROM PAGE 4
you try to (keep business in the office), it’s practically impossible,”
Stephanie said. “With this job, you
can’t leave here because you always
have your phone. If everybody would
leave at 8 in the morning, it’d be different, but it’s 24/7. It’s hard to have a
home life when you have that.”
With a growing and consistent
staff, the couple is able to balance
home and work life better.
The two also balance each other
out.
“Randy is more laid back. He can
deal with things a lot better when
there is a crisis,” Stephanie said. “He’s
more calm.”
Randy began taking an approach
of knowing the mechanical side of
the bus business. Stephanie’s accounting degree came in handy
when starting ACR Coach.
“We do things together,” Randy
said. “Steph has done more of the financial and accounting part of it.
That’s what makes us mesh together.”
Beginning as a family business,
Stephanie said she hopes she can extend the businesses to her children,
specifically her boys. Her daughter
sive about what goes out,
and I’m teaching Allee to be
obsessive about it,” she
said. “If you don’t have your
customers, you don’t have
anybody. You’re not just a
customer to us. Even customers who come in are
family.”
THE NEXT NICHOLS
With the demand of the
catering business, the family works overtime to get
everything finished.
During this holiday season, the family cooked up
dinners for teachers on
their last day of school, a
basketball team luncheon,
a Rotary Christmas dinner,
weddings, receptions – the
list goes on.
“My husband has always
had another job, but without his support, there’s no
plans to get a degree in the medical
field.
Their 16-year-old son, Codie, helps
clean the buses and drives the equipment truck during MSU football
trips.
If his mother had to give him any
advice if he were to take on the business, she would tell him to make sure
he had a trustworthy staff.
“You cannot do this alone, and nobody will do it the way you want
them do it, but you have to be able to
accept their way of doing things and
mesh that together with your vision,”
Stephanie said. “That took us 18
years for us to figure out. It’s helped
our morale and have a new vision for
the company.”
Randy would like to see different
ACR Coach branches in different
cities.
The company began expanding to
Memphis a year ago with ACR Transportation Services. The company
houses 21 school buses used to
transport children in charter schools.
Stephanie said she didn’t want the
company to be so large and become
a corporation.
“I like the family sense in that he
and I are able to have the staff under
us and still be a vital part,” she said.
[email protected]
Twitter: @thedaily_zack
PAGE 11
way I could have done what
we do here,” Rhonda said.
“Without Allee coming here
to help me, there’s no way
we can accomplish what we
do now without her.”
Allee’s success in the
business has led her grandparents to consider passing
the business down to her in
the future.
She graduated from culinary school at Northeast
Community College with a
degree with hotel and
restaurant management.
She had already been working at her grandparent’s deli
for five years, so she taught
her peers along the way.
“You get a different perspective
with
Allee,”
Rhonda said. “I could teach
her things, but she could always teach me some
things.”
Balance
FROM PAGE 3
benefits of a family business.
Countless small companies
would never have survived
without the hard work and energy of dedicated family members.
Qualified
family
members can be a great asset
to your business. But avoid favoritism. Pay scales, promotions,
work
schedules,
criticism and praise should be
evenhanded between family
and non-family employees.
Allee has seen her grandparent’s business grow
tremendously.
“One of the things that’s
most exciting to me is having the customer come in
and say what a great job
(my grandmother) did and
brag about,” she said.
“Every time I tell somebody
my last name, they are like,
‘So you know Rhonda?’”
She’s nervous about taking on the business but
mainly excited. Someone
once told her she had big
shoes to fill.
Her grandmother’s advice to her is to always remain consistent in her
work.
“If you’re not consistent,
they’re going to say, ‘Yours
is not as good as
Rhonda’s,’” she said with a
laugh.
Don’t set standards higher or
lower for family members
than for others.
PUT BUSINESS RELATIONSHIPS
IN WRITING. It’s easy for family
members to be drawn into a
business startup without a
plan for what they will get out
of the business relationship.
To avoid hard feelings or miscommunication, put something in writing that defines
compensation,
ownership
shares, duties and other matters.
SEEK OUTSIDE ADVICE. The decision-making process for
growing a family business can
“They’ll probably say
that anyway,” Allee responded.
But her grandmother has
no doubts about Allee’s
work.
She said she couldn’t
imagine clocking in 8 to 5 at
a business where she didn’t
know the employees.
“Trust me, even with
hard work we do here,
there’s nothing on this
earth that I’d rather do,”
Rhonda said. “And the fact
that I have my granddaughter with me, it’s even
better. It’s the icing on the
cake.”
To which Allee responded with a smile,
“You’re going to make me
cry.”
[email protected]
Twitter: @thedaily_zack
sometimes be too closed.
Seeking guidance from outside advisors who are not affiliated with any family
members can be a good way
to give the business a reality
check.
DEVELOP A SUCCESSION PLAN.
A family business without a
formal succession plan is asking for trouble. The plan
should spell out the details of
how and when the torch will
be passed to a younger generation. It needs to be a financially sound plan for the
business, as well as retiring
family members.
Public comment sought on solar power agreement
BUSINESS JOURNAL REPORTS
KNOXVILLE, Tenn. – The
Tennessee Valley Authority is
seeking public input on its
draft Environmental Assessment of a proposed power
purchase agreement with a
solar generating facility in
Madison County, Tennessee.
TVA has tentatively approved an agreement to purchase the electricity generated
by Silicon Ranch Corporation’s
proposed 20-megawatt Providence Solar Center for up to
20 years, pending the outcome of the assessment. The
solar project, currently scheduled for completion in late
2016, would occupy about 118
acres located near U.S. Highway 70 near the community of
Denmark about 13 miles west
of Jackson. The facility would
tie into a nearby Southwest
Tennessee Electric Membership Corporation substation.
The draft Environmental
Assessment may be viewed at
this weblink and public comments will be accepted
through Jan. 15, 2016. The
public may provide input by email at [email protected],
or by mail to Chuck Nicholson, TVA, 400 West Summit
Hill Drive, Knoxville, Tenn.,
37902-1499.
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BUSINESS JOURNAL
JANUARY 2016
PAGE 12
Business Directory
A PA R T M E N T S
A PA R T M E N T S
Affordable Luxury
Apartment Homes
Apartment Homes
1, 2, & 3 Bedrooms
1, 2 & 3 Bedroom
111 Grand Ole Oaks Drive
Belden, MS 38826
MILITARY, LAW ENFORCEMENT,
& FIREFIGHTER DISCOUNT
Ask about our Military & Law Enforcement Discount
Carey Wilson Manager
Call 662-891-5000
office: 662.823.1470 • fax: 662.823.1474 • cell:662.231.7508
3260 Hwy 145 N. • Tupelo, MS 38804
www.GrandOleOaks.com
BANK
BANK
Call Robin Barnett today!
662-841-8743
[email protected]
Okolona
321 W. Madison St. • Houston, Mississippi
Bank of Mantee
Calhoun Banking Center
(662) 456-5341
(662) 456-3347
200 S. Pontotoc Rd. • Bruce, Mississippi
(662) 983-3700
www.bankofokolona.com
“The Sign of Service”
Baldwyn • Booneville • Marietta
Mantachie • Mooreville • Tupelo
Your Financial Cornerstone.
www.fmbms.com
662-205-8548
1187 North 4th St. • Baldwyn, MS 38824
2015 McCullough Blvd. • Tupelo, MS 38801
C O L L I S I O N R E PA I R
Lumbe
ville
r
Boone Company
2300 E. Chambers Dr. • Booneville • 728-0094
Booneville Hardware & Supply
403 Church St. • Booneville • 728-0032
• Electrical
• Glass
• Valspar Paints
• Welding Supplies
• Portable Carports
• Full Service
• Hardware
• Building Supplies
• Plumbing
• Hydraulic Hoses
Licensed And Insured
Full Line of Lumber, Hardware,
Plumbing and Electrical Supplies
Ph: (662) 365-7021
N H A R Fax: (662) 365-8902
Y
DW
&
DW
AR
L
E
SUPPLY, INC.
BA
FREE
IN HOME
ESTIMATE
BUILDING SUPPLIES
BUILDING SUPPLIES
Rex & Diannah Coggins,
Owners
Bath Remodeling
Shower Remodeling
Tub-To-Shower
Conversion
Bathroom Accessories
Handicap Accessible
"For all your hardware needs"
for your commercial vehicle needs!
1410 SOUTH GLOSTER / TUPELO / 842-3611
BLINDS
B ATH R EMODELING
Give Us One Day…
We’ll Give You A Beautiful New Bathroom!
DWAYNE BLACKMON CHEVROLET
Houston Banking Center
P.O. Box 306 • Okolona, Mississippi 38860
(662) 447-5403
Whether you’re hauling or delivering...Call
BANK
Bank Of Okolona
54 1st Street • Mantee, Mississippi
www.bathfitter.com
AUTOMOTIVE COMMERCIAL VEHICLES
JOURNAL PUBLISHING COMPANY
PRINT
ONLINE
INTERACTIVE
KRYSTAL BLACK
Multimedia/Inside Sales Consultant
24 Hour Wrecker Service
◆ Junior Burns - Cell 662-728-0524
◆ David Denson - Cell 662-416-5591
100 W. Veterans Drive • Booneville, MS 38829
Phone 662-728-4459 • Fax (662) 728-4150
[email protected]
PO Box 909
Tupelo, MS | 38802-0909
1242 South Green Street
Tupelo, MS | 38804
Phone 662.678.1532
or 1.800.270.2614 ext.532
Fax 662.620.8301
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CHAMBER CONNECTION
JANUARY 2016
CHAMBER CONNECTION
JANUARY 2016
Business Directory
COMMERCIAL CLEANING SERVICES
C ONCRETE
COMMERCIAL PLUMBING
RH PLUMBING, INC.
224 Starlyn Ave. New Albany, MS 38652
662-534-4448
Commercial Plumbing, Gas & Industrial Piping
RICHARD HANLON
(662) 447-3213
P.O. BOX 417
Okolona, MS 38860
Thank you for choosing RH Plumbing. We appreciate your business
FURNITURE
EMPLOYMENT OPPORTUNITIES
401 Elizabeth St. • Tupelo
662-842-7305
JOURNAL PUBLISHING COMPANY
PRINT
ONLINE
INTERACTIVE
PHILLIP WILBURN
589 N. Coley Rd.
Tupelo, MS
www.careers.asurion.com
Great Employment Opportunities
Multimedia/Inside Sales Consultant
[email protected]
903 Varsity Dr.
Tupelo, MS
Mon.-Fri.
9am - 5pm
Fine Furniture, Fabric, & Flooring
FURNITURE
G IFTS
• Tab Boren Pottery
• Collegiate Items
home furnishings
• Hobo Purses
at affordable prices.
662-489-1176
• Ronaldo
• Baby Gifts & More
7540 Veterans Hwy. West • Pontotoc, MS 38863
210 W. Main Street • Okolona, MS • (662)447-3711
I N S U L AT I O N
INSURANCE
Hancock Insurance Agency
INSURANCE AND FINANCIAL SERVICES
Member of the QCN Network. Saving You Money And Making
You More Comfortable For Over 38 Years
Residential & Commercial Insulation, Installation
Blown-In Attic Insulation - Blown-in Wall Insulation - Batting
[email protected] www.nsul8or.com
662-844-1306
3166 West Jackson, Tupelo, MS
ATV • Life • Health
Annuities • RV • Automobile
Motorcycle • Home
Mobile Home
Medicare Supplements
Scott Hancock
Allen Hancock
Monthly Rates Available
Phone 662.678.1530
or 1.800.270.2614 ext.533
Fax 662.620.8301
GLASS & OVERHEAD DOORS
formerly Okolona Drug Co.
We’ve got all your
PO Box 909
Tupelo, MS | 38802-0909
1242 South Green Street
Tupelo, MS | 38804
662-534-2661
720 W . Bankhead St.
New Albany
Serving Tupelo for
3 Generations
24 Hour
Emergency Service
Store Fronts • Mirrors
Shower Doors • Garage Doors
Commercial Doors
Hollow Metal Doors
662-844-4540
“Serving Tupelo for
3 Generations”
711 ROBERT E. LEE DR. • TUPELO, MS
“Experience Is
The Difference”
FAX:662-620-7754
KENNELS
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PAGE 13
PAGE 14
Business Directory
LOCKSMITH
MILLER’S SAFE & LOCK SERVICE, INC.
MOVING
PRINTING
arber Printing, Inc.
NEW & USED SAFES
• Safes Serviced & Installed
• Locks Installed • Locksets
• Combinations Changed
• Locks Rekeyed
• Lost Keys Replaced
• Master Key Systems
• High Security Keys
AUTO RESIDENTIAL COMMERCIAL
Call for a Free Estimate
Bronzie Morgan
Relocation Specialist
662-842-1120
(662) 842-7720
1219 1⁄2 NELLE STREET • TUPELO
R E A L E S TAT E
PRINTING • GRAPHIC DESIGN • SIGNS
BANNERS • BLACK & WHITE/COLOR COPIES
“The Morgan Family has been moving
families like yours for over 50 years”
811 A Varsity Dr. • Tupelo, MS • 662.841.1584
8am - 4:30pm • [email protected]
R E S TA U R A N T
R E S TA U R A N T
Party Trays
for all Occasions!
Thinking of Selling
Your Home or
Property?
We Have Six
Full-Time Agents
Pontotoc Ridge Realty, Ltd.
Who Call
MOSSY OAK PROPERTIES OFFICE
Pontotoc Home. ISEACH
INDEPENDENTLY OWNED AND OPERATED
Call Us Today
662-489-2848
1101 W. Main • Tupelo
842-3774
at
Alternatives to Cigarettes
• Max 2 FREE Kids with Adult Entree
• 12 Years and Under
• Drink Not Included
• Kid's Menu Only
Tupelo • Tuesdays 3 - 9 pm • 495 S. Gloster • 680-3354
New Albany • Thursdays 5 - 9 pm • 534-2700
Corinth • Tuesdays 4 - 9 pm • 286-9007
ROOFING
W
HE
EL
R E TA I L
R E S TA U R A N T
R ESTAURANT
ER
499 Gloster Creek Village,
Tupelo, MS 38801
Phone: (662) 844-4888
Fax: (662) 844-3006
RO
INC.
• Pizza Spaghetti
• Salad Bar • Sandwich
• Pasta Special Every Thursday
365-7059
709 S 4th St. • Baldwyn, MS
Mon.-Thurs. 11-10 • Fri.-Sat. 11-11 • Sun. 12-10
TECHNOLOGY
OF
Achieve greater network per for mance with less.
ING
It's time to get more performance from your
network with far less. As in less bandwidth
utilization, fewer resources, and less cost.
“A Family Business Since 1946”
• Residential • Commercial • Industrial
FREE Estimates
LICENSED & INSURED
411 CLARK ST. TUPELO 844-4481
Ecigs, Mechanical Mods, Vapor
Smokes, Tanks/Cartomizers, Ejuice,
Blu, V2, Century 21 Ecigs
JOURNAL PUBLISHING COMPANY
PRINT
ONLINE
INTERACTIVE
CHELSEA SPAIN
Multimedia/Inside Sales Consultant
[email protected]
ADVANCED RESEARCH & DEVELOPMENT FACILITY
1150 SOUTH GREEN ST • BUILDING 1, SUITE E • TUPELO,MS
662-821-2500 • www.circadence.com
PO Box 909
Tupelo, MS | 38802-0909
1242 South Green Street
Tupelo, MS | 38804
Phone 662.678.1533
or 1.800.270.2614 ext.566
Fax 662.620.8301
Document: F014CDF010116.eps;Page: 1;Format:(254.00 x 254.00 mm);Plate: Composite;Date: 12 30, 2015 15:29:53;JPC 72 DPI
BUSINESS JOURNAL
JANUARY 2016
BUSINESS JOURNAL
Journal Business Park
can be the perfect fit for you.
• Premier office space available in Journal • Parking front and rear
Business Park
• Rear loading dock access
• 5,700 square feet available early 2016 • Rent as is or customize to better fit your
(former Circadence office)
needs. Owner willing to cover capital
• High quality, flexible, fairly priced
investment needs as part of the lease.
Journal Business Park
CALL FOR INFORMATION ON THIS SPACE. 678-1505
1150 S. GREEN • BLDG-1/SUITES D & E • TUPELO, MS
JANUARY 2016
Document: F015CDF010116.eps;Page: 1;Format:(254.00 x 254.00 mm);Plate: Composite;Date: 12 30, 2015 15:30:31;JPC 72 DPI
PAGE 15
JANUARY 2016
BUSINESS JOURNAL
Document: F016CDF010116.eps;Page: 1;Format:(254.00 x 254.00 mm);Plate: Composite;Date: 12 30, 2015 15:30:40;JPC 72 DPI
PAGE 16

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