Cayman Airways Skies

014Greetings
Get more value with
Cayman Airways
And experience what being “Caymankind” is all about.
M
any of you who have travelled
policy is just one of the many ways we deliver true
on other airlines are familiar
Caymanian hospitality and generosity.
with that moment at checkin when that airline’s agent
behind the counter is impatiently looking
optimise your comfort, and more importantly,
at you while you’re still struggling to grasp
offer more leg room than any other airline serv-
what they just said: that you have to pay more
ing the Cayman Islands. While other airlines may
money just so you can check-in that second
try to fit as many seats as possible into an air-
(or sometimes even the first) piece of luggage,
craft, resulting in cramped uncomfortable seat-
with all the important items you need for your
ing, we want you to be as comfortable in your
trip. And it’s not just a couple of dollars either.
seat as possible so that you can genuinely enjoy
They want $50 more.
your flight with us. After all, you just might be
“But I paid full price for my ticket,” you
“We take great pride in
the fact that we have not
joined the ever-growing
list of airlines seemingly
committed to ‘nickel and
diming’ their passengers.”
We have also tastefully furnished our aircraft
cabins with premium quality leather seats to
argue. “Don’t airlines offer two free checked
on the vacation of a lifetime.
We call the Cayman Islands home, and we
bags anymore?” The agent laughs, and with
love our tropical paradise. In the Cayman Islands
despondence, you hand over the money. Your
you will meet some of the warmest, friendliest
heart sinks even further when you realise that
and kindest people doing their best to make
you’ll have to pay this extra cost again on your
your experience “Caymankind.” We want you to
return flight. In that moment of frustration, you
experience “Caymankind” with our best value for
wonder what it was you really paid for when
money approach — sophisticated cabin service,
you booked that ticket on this other airline, and
superior cabin seat comfort, complimentary rum
if you really got good value for money.
punch, the most generous baggage allowance in
At Cayman Airways, perhaps we are a bit
the industry and even complimentary meal service
different, but we still believe that you should
in Economy on our longer flights — all delivered
get what you traditionally expect in exchange
with our warmest Caymanian hospitality. These
for your hard-earned dollar. We take great pride
are not just unique selling points for us — they are
in the fact that we have not joined the ever-
what being “Caymankind” is all about.
growing list of airlines seemingly committed to
Wherever your travel plans take you, we’re
“nickel and diming” their passengers. Cayman
delighted to have you flying with us, and we
Airways is currently the only airline offering pas-
look forward to welcoming you back on board
sengers two free checked bags on jet flights to
again soon.
and from the Cayman Islands. To top that off, we
also generously allow you to pack more in each
Sincerely,
of your bags than most other airlines will — up
to 55lbs per bag.
With the Cayman Islands being a worldleading destination for families and for divers,
we know how important our baggage allowance
is to each of you. Perhaps it is one of the reasons
Fabian Whorms
you chose to fly with us today. Our baggage
President & CEO, Cayman Airways Ltd.
March | April 2015
CAY_March-April_2015_WELCOME LETTERS.indd 14
2/13/15 3:23 PM