here - Independence Australia

ANNUAL
REPORT
2014/15
1
The report
5
Board of Directors
6
A year at a glance
9
A snapshot
10
The financial review
12
Our supporters
15
Independence Australia cares about our environment. This Annual Report is printed on Maine Recycled paper –
60% comes from post consumer recycled fibre – that’s your waste paper, newspapers, magazines and printed
products. The remaining 40% of fibre is FSC® certified. Maine Recycled paper's low carbon footprint is neutralised
to zero through carbon offsets. The current offset project is the Acre Amazonian REDD+ project in Brazil.
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AR2015 |
4
BOARD CHAIR AND
CHIEF EXECUTIVE
OFFICER’S REPORT
We have continued to deliver much needed services in a climate of constant change
and relative uncertainty within the disability services sector. Despite the challenging
times, we remain fully committed to our core purpose, supporting people living with a
disability or other personal need to regain and retain their independence.
Whilst the principles of choice and control that underpin the National Disability Insurance Scheme (NDIS)
are universally agreed, they need to be supported by appropriate policy and funding settings to ensure the
quality, safety and sustainability of community based supports. In addition, the move to consumer directed
funding will ultimately shape the service offering of providers such as Independence Australia, who will need
to respond sustainably to the purchasing decisions made by consumers based on their individual needs.
The delivery of quality, safe community based supports is also dependent on the availability of an
appropriately skilled and experienced workforce. It is apparent that the disability, aged care and allied
health sectors require a new, more considered and comprehensive solution to workforce learning and
development. In response, Independence Australia merged with Field, bringing together two highly
complementary service offerings to provide competency based and accredited courses, leadership and
management development programs to meet the needs of the sector.
A number of other highlights at Independence Australia during the year include:
•C
elebrating the 10th anniversary of the Daddo Charity Golf Day, with a record number of
players in attendance, raising $54,000 for unfunded programs such as the Psychology and
Counselling service.
•H
ealth Solutions Victorian operations relocating to larger, state of the art facilities that will
support continuing growth both now and well into the future.
• T he relaunching of Independence Australia Education Days, free wound care and continence
care seminars held in both Melbourne and Geelong that bring together health professionals and
carers to discuss clinical, caring and industry developments.
The Board and Executive Management Team would like to express our deep gratitude to our many
partners, including the TAC, the Victorian Department of Health and Human Services, Federal Department
of Veterans’ Affairs, Western Australian Disability Service Commission, various local governments and
other community-based partner organisations including the Royal District Nursing Service, Annecto, AQA
Victoria, Carers Victoria, E.W. Tipping Foundation and many others.
We also extend our gratitude to the many trusts and foundations, corporations and countless individuals
for generously supporting our work over the past year.
Our success to date is testament to the efforts of our entire team, who are committed to ensuring that we
continue to support people living with a disability or other need to regain and retain their independence.
Thank you.
Brian Meltzer
Chairman
Peter Turner
Chief Executive Officer
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AR2015 | BOARD OF DIRECTORS
BOARD
OF DIRECTORS
MR BRIAN
MELTZER
MR PETER
DADDO
BCom, M.Ec
Chairman
Appointed March 1997
Director
Appointed February 2009
Brian has been Chairman of
the Board since November,
2010 and is also a member
of the Audit & Risk SubCommittee and Commerce & Planning Sub-Committee.
Brian has spent over twenty-five years in investment
banking and is a Director of a number of private companies,
the Australia-Israel Chamber of Commerce and the ASX and
NASDAQ listed Prana Biotechnology Ltd.
MR CLIFF WISE
Peter is also Chairman of
the Commerce & Planning
Sub-Committee and member
of the Audit & Risk SubCommittee. Peter worked with
the Nicholas Aspro Group for
many years and held the positions of Managing Director
(Australia and Asia) and President of the Nicholas Group in
the USA. His roles since then have included joint Managing
Director/shareholder of the Launder Group and CEO of Golf
Australia Holdings Pty Ltd.
MR MICHAEL
DADDO
O.A.M. BCom, B.Ed, CPA
Deputy Chairman
Appointed November
1993
BBus (Marketing)
Director
Appointed July 2014
Cliff has been Deputy
Chairman since November
2010 as well as Chairman
of the Remuneration SubCommittee and a member
of the Audit & Risk Sub-Committee. Cliff is also a Director
of Independence Solutions Limited, as well as a Trustee of
the Robert Rose Foundation. Cliff retired as an Assistant
Principal in a State Secondary College and is now a
Practising Principal in a private accounting firm. He has an
interest in disability issues and was formerly the Chair of
A.Q.A. Victoria Ltd. Cliff is also a member of Yarra Ranges
Council’s Disability Advisory Committee.
Michael is also a member of
the Commerce & Planning
Sub-Committee. He is
the Managing Partner of
The Shannon Company, with over 25 years of senior
management experience in marketing and advertising
including Director of Ogilvy & Mather Australia, Director
of George Patterson Bates and Founding Managing
Director and National Partner of M&C Saatchi Melbourne.
Throughout his career, Michael has held a number of Board
and Advisory roles including Strategic Advisor to Reach,
Trustee of the Victorian Arts Centre and Director of the
Richmond Football Club.
6
MRS ELIZABETH
JONES
MS CATHERINA
TOH
DipEd, GradDip
(Literacy Ed)
Director
Appointed April 2001
BA (Hons), LLB (Hons),
GAICD
Director
Appointed July 2015
Elizabeth is a former primary
school teacher, specialising
in Drama Education. During
her career she has served as the Montrose Primary School
Council President, Chairwoman of Pastoral and Worship
Committee at the Billanook College’s School Council and
Chairwoman of Elders at the Montrose Uniting Church. She
is also a Trustee of the Robert Rose Foundation.
Catherina is a Legal and
Regulatory Compliance
Consultant with extensive
experience in risk management, compliance, and legal and
strategy development. Throughout her career, Catherina has
held a number of senior executive positions across a variety
of organisations including PriceWaterhouseCoopers and
National Australia Bank. She is an experienced company
Director, with Board and Committee experience in the notfor-profit, private and public sectors, and is also a Director
of Brotherhood of St Laurence and Chair of its Finance and
Investment Committee, Chair of Social Venture Partners
Melbourne Limited and The Social Venture Partners
Australia Fund and an Audit Committee member of the
State Electricity Commission of Victoria.
MR JEREMY
LONG
BBldg, FAIB
Director
Appointed November
2001
MR PETER
TURNER
Jeremy is also a member
of the Audit & Risk
Sub-Committee. He is
a Lead Quality, Environmental and Safety Auditor and
Systems Consultant with DLCS International. Prior to an
accident which left Jeremy a paraplegic, he worked as a
Building Project Manager for several large construction
organisations. He is the Managing Director of Jeremy R.
Long Building Consultants Pty Ltd, and is a Director of
Disability Sport & Recreation.
MHA, FCPA, FAIM,
AFCHSM, MAICD
Managing Director and
Chief Executive Officer
Appointed July 2015
Peter has been the Chief
Executive Officer of
Independence Australia since 2005. He has a Masters of
Health Administration from the University of New South
Wales, is a Fellow of CPA (Aust.), a Fellow of the Australian
Institute of Management, an Associate Fellow of the
Australian College of Health Service Management and a
Member of the Australian Institute of Company Directors.
Peter has worked in a range of senior management
positions in the health and community services industry for
over 25 years in the public, private and not-for-profit sectors.
He is a Harvard Club Fellow, an Alumnus of Leadership
Victoria, a volunteer Surveyor for the Australian Council on
Healthcare Standards, Chairman of a Community Health
Service and has also served as the probono Chief Executive
of a charitable trust.
MR JOHN
LLEWELLYN
(LYN) DAVIES
LDA, Dip. CDC, FAICD,
FAIM
Director
Appointed September
2003
Lyn is also Chairman of the
Audit & Risk Sub-Committee. He is a Company Director
and currently Chairman of Mackay Consolidated Industries
Pty Ltd and a director of the Australian Beef Industry
Foundation Education Trust Pty Ltd, as well as holding
key positions in a number of private companies. He has
previously been Chairman and/or Director of both public
and private companies and was Chairman of the Board of
Yarra Valley Grammar.
7
AR2015 | BOARD REPORT
8
A YEAR AT
A GLANCE
In the 2014 Client survey, 95%
of clients surveyed rated us
as courteous, professional and
respectful.
Independence Australia
Psychologist co-authored two
journal articles regarding the
mental health of people living with
chronic spinal cord injuries, that
were accepted
by international
the principles
of
peer
reviewed
journals.
PERSON
CENTRED
SUPPORT
Independence Australia
merged with field to provide
competency based and
accredited courses, together with
leadership and management
development programs for the
disability and aged care sectors.
LISTENING INFORMATION
LEARNING
FLEXIBILITY
SETTING
GOALS
+
POSITIVE
APPROACH
RELATIONSHIPS
As part of our health and
wellbeing program for people
living with a disability our
Psychology and Counselling
service launched a Person Centred
Practice program for our staff, and
a Positive Behaviour program for
Disability Support Workers in our
residential units.
Promoting Person Centred Practice
IA PersonCentredPosterA3 2014.indd 1
1/12/2014 9:30:53 AM
Independence Australia and
Kimberly Clark launched a
website for disposable and
continence products.
The Department of Veterans'
Affairs Rehabilitation Appliances
program continence contract
was successfully retained with
Independence Australia remaining
as one of the panel providers for
another three years.
i
CHOICE
& CONTROL
Mobility Aids Australia held
a Christmas networking and
showcase event for occupational
therapists and nurses.
As Platinum Sponsor of the 23rd
Annual Continence Foundation
of Australia Conference and joint
sponsors of the CoNSA AGM
and Dinner, Health Solutions
also provided 16 scholarships to
Australian nurses to attend.
Health Solutions launched its
new product range, MediQuip.
9
Department of Veterans' Affairs
and BlueCare portals were
launched to clinicians, providing
an easy, efficient process for
prescribing and ordering products.
AR2015 |
INDEPENDENCE
AUSTRALIA:
A 2015 SNAPSHOT
OUR
SOCIAL
ENTERPRISE
496,348
HEALTHCARE
TRANSACTIONS
10%
PHONE SALES
30%
ONLINE SALES
OUR CLIENTS
195,230
549
450
ATTENDANT
CARE HOURS
IN-HOME
CLIENTS
DVA
CLIENTS
48
129
89
OUTREACH
CLIENTS
CASE
MANAGEMENT
CLIENTS
PSYCHOLOGY
CLIENTS
16
56
356
POLIO SUPPORT
GROUPS
RECREATION
CLIENTS
10
INFORMATION
ENQUIRIES
OUR STAFF
553
75%
EMPLOYEES
FEMALE
EMPLOYEES
MALE
EMPLOYEES
71%
29%
46YRS
CASUAL/
PART-TIME
FULL TIME
AVERAGE AGE
69%
31%
4.9
DIRECT CARE
OUR EVENTS
ADMIN.
SPINCHAT
192
8,662
96
72
DADDO CHARITY
GOLF DAY
ATTENDEES
ACCESSIBILITY
WEEKEND
ATTENDEES
25%
STUDENTS
VISITED
SCHOOLS
VISITED
METRO
21 51 REGIONAL
11
AVERAGE YEARS
WITH US
OUR
TRAINING
946
SHORT COURSES
COMPLETED
118
ACCREDITED
COURSES
COMPLETED
AR2015 | FINANCIAL REVIEW
THE FINANCIAL
YEAR IN REVIEW
The Organisation’s statement of surplus or deficit and other comprehensive income for
the year ended 30 June 2015 shows a surplus of $2,487,511 (2014: $2,009,672).
Total revenue for the 2015 financial year was $87,967,685 (2014: $82,487,902). The statement of
financial position at 30 June 2015 shows the organisation remains financially strong with total members’
equity of $18,749,887 (2014: $16,149,616).
The following charts provide a snapshot of Independence Australia’s non Health Solutions related activities
over the last twelve months. We continued to face challenges in the provision of quality services in a
changing environment with consumer choice being at the forefront of our activities. We strive to provide
effective and efficient services, whilst remaining responsive to community needs with our limited resources.
INCOME STREAMS
The analysis of income generated by Independence
Australia (excluding Health Solutions) showed that
Government grants accounted for just under half
of the income, reflecting the changing consumer
focus in the sector. The rest has been generated by
services to the NDIS and insurers such as TAC and
WorkSafe, and the remainder from our fundraising
activities including one major bequest.
INCOME BREAKDOWN 2014–2015
18%
44%
INCOME STREAMS –
FUNDRAISING
We are very pleased with the percentage of
donations to our Regular Giving Program, as this
is the most cost effective giving option for the
future. Telephone fundraising continued to be the
backbone for all of our fundraising by recruiting
our new donors and setting up support through our
other fundraising strategies. A very high percentage
of donors for all other categories can be traced back
to their beginnings through telephone fundraising.
We also received a significant distribution from the
Estate of Patricia Maria Russo.
INCOME BREAKDOWN 2014–2015:
FUNDRAISING
5%
38%
8%
9%
GOVERNMENT FUNDING
FEE FOR SERVICE
14%
FUNDRAISING
4% 3%
57%
BEQUESTS
REGULAR GIVING
DONATIONS
GENERAL
DONATIONS
TELEPHONE
FUNDRAISING
MAIL APPEALS
TRUSTS AND
FOUNDATIONS
EVENTS
12
ALLOCATION OF FUNDING
Government grants were received to support clients
both in their own home, in residential settings and
in the community. The vast majority was attendant
care (including respite services) provided in people’s
own homes and in our residential settings. Our other
services, whilst lower in gross terms, still represent a
significant contribution to the community.
ALLOCATION OF FUNDING
(OTHER)
Other services are those used on a daily basis
to provide counselling, nursing, recreation, case
management and information services.
ALLOCATION OF FUNDING –
BREAKDOWN OF OTHER SERVICES
ALLOCATION OF GOVERNMENT
FUNDING 2014-2015
18%
15%
4%
28%
44%
26%
38%
27%
CASE MANAGEMENT
ATTENDANT CARE
INCL. IN-HOME RESPITE
INFORMATION
RESIDENTIAL CARE
RECREATIONAL/ ACCESS
NURSING
OTHER
COUNSELLING
13
AR2015 |
14
OUR
SUPPORTERS
Independence Australia is grateful for the generous support of so many across the
community. Thank you all for helping us to make a difference in the lives of people with
disabilities. Special thanks to:
OUR PATRON
The Governor of Victoria,
Alex Chernov AC QC
MAJOR DONORS
Miss Sandy Adolfson
Ms Rita Andre
Mrs Angela Arnott
Mr Ian Thomas
Mr Peter Tyson
TRUSTS AND
FOUNDATIONS
Annie & John Paterson
Foundation
Aussie Farmers Foundation
Mrs Nancy Austin
Australian Communities
Foundation
Mrs Margaret Baikie
Broadtree Foundation
Dr Geoffrey Baker
Freemasons Public Charitable
Foundation
Mrs Muffie Borthwick
Miss Gillian Bradshaw
Mrs Patricia Chestney
Mr Mahendra De Silva
Mr Peter Faulkner
Mr Alan Gear
Mrs Lesley Griffin
Mr Max Hansen
Mrs Theresa Healy
Mr Douglas Hughes
Mrs Angela Kayser
Mrs Heather Knight
Mrs Margaret Lush
Geelong Community Foundation
Helen Macpherson Smith Trust
Jack Brockhoff Foundation
Lord Mayor’s Charitable
Foundation
Merchant Charitable Foundation
Ralph & Betty Sims Fund
Ruth Louvain Pryce Trust
Une Parkinson Foundation
William Angliss
ESTATES AND BEQUESTS
Mr John Millard
Estate of Dudley Barton Adams
Mr Edward Miller
Estate of Beverley Brown
Mr Rob Morton
Estate of Helen Gadsden
Mr Bernard O'Connell
Estate of Gladys Horton
Mr Allan Odgers
Estate of Patricia Maria Russo
Mrs Mary O'Sullevan
Estate of Barbara Shearer
Mrs Janice Palmer
Estate of Dulcie Whittaker
Mr Fred Peake
Ms Elizabeth Russell
Mr Bruce Shaw
Mr Barry Shearer
Mrs June Smith
Mr Neil Spitzer
Mr Ron Stone
INDUSTRY PARTNERS
Annecto
AQA Victoria
Carers Victoria
Continence Foundation of
Australia
15
Continence Nurses Society of
Australia
Department of Health and
Human Services (Victoria)
Disability Services Commissioner
E.W. Tipping Foundation
Federal Department of Veterans’
Affairs
National Disability Insurance
Scheme
National Disability Services
Polio Network Victoria
Royal District Nursing Service
Transport Accident Commission
Western Australian Disability
Service Commission
WorkSafe Victoria
CORPORATE EVENT AND
PROGRAM PARTNERS
Amalgamated Distribution
Asaleo Care
Cox Marketing Solutions
CSG Business Solutions
Hartmann
iiNet
Kimberly-Clark Australia
KPMG
Molnlycke Health Care
Monash University
Salary Options
Slater & Gordon Lawyers
Star Business Solutions
Transport Accident Commission
CORPORATE SUPPORTERS
AAT Kings
AGL’s Loy Lang Power Station
Atlas Equipment Finance
Bunnings
AR2015 | OUR SUPPORTERS
Cobra Cane
CSG
Diamondlite
Drummond Golf
Easy Golf World Wide
Eco Tan
Flemington Race Course
Fun City
Grandma's Pudding’s
Green Olive at Red Hill
Gridlock Coffee
Holdsworth Jewellers
Krosno
Laser Strike
Linen House
Luna Park
Lunar Drive-In
Mainridge Dairy
Mandi's Kitchen
Maxwell & Williams
Melbourne Watch Company
Mercure Portsea Golf Club &
Resort
Mizuno
Monash University
Moonah Links
Mornington Peninsula Experience
NAB
NGK Spark Plug
NicePak
Palace Cinemas
Penguin Books
Peninsula Hot Springs
Phillip Island Nature Parks
Polperro Dolphin Tours
Puffing Billy
Red Hill Mud
Red Hill Roast
Royal Melbourne
Slater & Gordon Community Fund
Sukin Organics
Tartakover
The Metropolitan Golf Club
The Shannon Company
Tony Cockram
Transfield Worley Power Services
Westpac
ACCESSIBILITY WEEKEND
Art Gallery of Ballarat
Australian Centre for
Contemporary Art
Australian Print Workshop Gallery
Bendigo Tramways
Boneo Maze & Mini Golf
Byramine Homestead Brewery
Central Deborah Gold Mine
Chinese Museum
Discovery Science and
Technology Centre
Echuca Historical Society
Museum
IMAX Melbourne
Immigration Museum
Living Legends
Maru Koala & Animal Park
Morwell Rose Garden
Museum of Australian
Democracy at Eureka
National Gallery of Victoria
National Wool Museum
Old Gippstown
Old Treasury Building
SEA LIFE Melbourne Aquarium
Sovereign Hill
Surfworld Museum Torquay
Tennis World
CELEBRITIES,
AMBASSADORS AND
CHAMPIONS
Anthony Bartl
Anthony Gray
Antonio Vecchio
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Joel de Munk
Josh Hose
Julie Kent
Michael Hughes
Paul Mariager
Rhiannon Tracey
Selena Stewart
The Daddo family
Tim McCallum
CLUBS AND COMMUNITY
GROUPS
All Souls Opportunity Shop
Eastern Golf Club
Lions Club of Forest Hill
AR2015 |
Building 1, 9 Ashley Street, West Footscray
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