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1
Editor’s Note
"Goodbye, Hello!"
Tiba waktunya kita untuk berpisah dengan Presiden
Direktur yang kita hormati sekaligus sahabat yang kita
cintai, JC. Empat tahun berlalu begitu cepat, namun begitu,
keberadaannya serta kontribusinya telah memberikan udara
segar bagi L’Oréal Indonesia.
The time has come for us to part with our esteemed
President and beloved friend, JC. Four years passed by, and
his presence and contributions have given L’Oréal Indonesia
a tremendous breath of fresh air.
Edisi surprise special ini dipersembahkan untuk mengenang
pencapaian yang telah kita ukir bersama dengan JC serta
untuk memberikan apresiasi atas segala kontribusinya
terhadap L’Oréal Indonesia sampai dengan hari ini.
The release of this surprise special edition is dedicated to
highlight the great successes we’ve achieved together with
JC, and to show our sincere appreciation for his astounding
contributions in making where we are today at L’Oréal
Indonesia.
Empat tahun kepemimpinannnya di Indonesia telah
membuahkan perkembangan pesat bagi Perusahaan
kita secara keseluruhan; peningkatan penjualan serta
peluncuran produk-produk yang inovatif dan dibuat khusus
untuk pasar Indonesia, merupakan sebagian dari buah
kepemimpinannya. Tidak hanya fokus pada kemajuan
bisnis, sebagai seorang humanis ia juga berperan dalam
pembentukkan reputasi Perusahaan sebagai warga korporat
yang bertanggung jawab dan sederet penghargaan yang kita
peroleh atas komitmen di bidang CSR. Dan tentunya, beliau
adalah seorang yang sangat peduli dalam membangun
L’Oréal Indonesia sebagai tempat kerja yang menyenangkan
untuk kita tumbuh dan berprestasi bersama.
Four years of his leadership in Indonesia have given a high
boost to the overall growth of the Company; sales increase
of our fantastic brands, and amazing launches of highly
innovative and made-for Indonesia products, to name a
few. Not only did JC focused to excel the business of L’Oréal,
the line up of our CSR awards was also due to this believer in
humanism. And most importantly, he also cared about the
comfort of making this Company a great place to grow and
to work, for us all, the employees of L’Oréal Indonesia.
Untuk itu, kami ingin mengucapkan “Terima Kasih” dari hati
yang tulus.
For all these, we would like to give him the deepest “Thank
you” from the bottom of our hearts.
Dalam edisi khusus ini, kita akan melihat kilas balik
perjalanan dan pencapaian kita bersama JC, mendengar
testimoni dari rekan-rekan dan partner bisnis kita, mengingat
berbagai hal unik tentang JC dan mengenang momenmomen indah bersama. Meski berat untuk berpisah, kita
yakin ini juga merupakan awal yang cemerlang bagi JC ke
depannya.
In this special edition, we will revisit the milestones etched
together with JC, hear from our friends and partners on how
they’ll remember him by, find out some of his special traits
and reminisce our sweet journey together in some of the
best captured moments. As sad as we are to say goodbye,
we believe that it’s a golden beginning for JC in the future.
Kita pun menyambut hangat kehadiran Vismay Sharma
sebagai pemimpin kita yang baru. Selamat bergabung
dan kita yakin bahwa di bawah kepemimpinannya, L’Oréal
Indonesia akan terus maju meraih prestasi-prestasi gemilang
selanjutnya dan terobosan-terobosan baru di dunia
kecantikan Indonesia.
We also open our warm hands to welcome Vismay Sharma
as our new leader. We wish him the best of luck and we
surely believe that under his leadership, L’Oréal Indonesia
will keep striding at its best and that he will guide us
to more great achievements and breakthroughs in the
Indonesian world of beauty.
If The Beatles says “Hello, Goodbye!”, we say “Goodbye, Hello!”
Melanie Kridaman on behalf of
2
Commitee
3
OUR beautiful adventure WITH JC (2008-2011)
Empat tahun bersama-sama JC
kita lalui dengan kerja keras,
tantangan, kebahagiaan serta
keberhasilan.
Betul-betul sebuah
Petualangan yang |ndah.
26% NetSales
37% Units
0ur
four years spent with JC
were all about hard works,
challenges, joys and tremendous
achievements.
|t was truly a
BEAUTIFUL ADVENTURE.
december
L'Oréal Asia CPG (Comité de
Politique Générale) 2008
L'Oréal Indonesia was
honoured to host L’Oréal
Asia's Annual Marketing
Meeting in Bali which
was participated by 285
participants across Asia.
Product Approval Database
(PAD)
Modernization of internal
system of product registration
by using electronic system
of PAD.
november
september
august
Lancome hit an all-time high
growth rate
With +30% sellout, Lancome
gained 1 rank to position #4 in
the market.
june
april
KITA Lounge Launch
After going through a
complete makeover, KITA
lounge now provides a
more convenient avenue for
employees to dine & relax,
equipped with facilities such
as mini library, Nintendo WII
and internet corner. Oooh it's
so great working at L'Oréal
Indonesia.
Maybelline Volume Express Hypercurl
Launch
Sold at an accessible price of IDR 69.000,
the product has been one of Maybelline's
star products in Indonesia until today.
march
January
3rd Indonesian
International Fellows of The
L'Oréal - Unesco For Women
in Science
This time round it was
received by Penia Kresnowati
from ITB who was also
the winner of the national
fellowship program in 2008.
She was the 3rd Indonesian
scientists chosen to receive
this prestigious international
fellowship due to her
research entitled “Bioprocess
technology: conception of a
bioreactor prototype for the
production of stem cells”.
4
L'Oréal E-Strat Challenge
2008
2 Indonesian teams won the
International L'Oréal E-Strat
Challenge in both Bachelor
and Post Graduate degrees
in Paris. This online business
simulation competition invited
students all over the world to
experience the life as a General
Manager of a cosmetics
company. Well done Indonesia!
L'Oréal Paris Men Expert
Launch
L'Oréal Paris launched the first
skin care product for men and
appointed Nicolas Saputra as
the local brand ambassador
in the following year. The
advertisement was a success
giving a boost to the selling of
the product as well.
Garnier Eye Roll-On Launch
Another remarkable product
from Garnier to revive the
tired eyes. This product launch
was a success through its TV
campaign of Mata Panda.
5
OUR beautiful adventure WITH JC (2008-2011)
22% NetSales
39% Units
L'Oréal Paris Elseve Royal Jelly
Launch
This product was launched by
taking the theme of 'Reveal Le
secret of Royal Treatment'. The
product gives healthier & shinier
hair with Royal jelly as the key
essence.
november
L'Oréal Centenary Celebration
The celebration of the 100th
L'Oréal Anniversary was held at the
Assembly Hall, Plaza Bapindo and
held for both internal & external
audiences. This celebration surely
made a boost to our company and
not to mention the mass media did
a wonderful highlight on this event.
Garnier Light Sachet Launch
This product is our customers
favorite. Not only for its great
product, it surely knows what
the Indonesian ladies want,
to have brighter and lighter
healthy skin. It was also
launched in a sachet form,
keeping it affordable for all
markets.
Shu Uemura Mirage
Collection Launch
This Shu Uemura's 128th makeup collection was launched at
Sogo Plaza Senayan.
First National Brandstorm
Competition
“Through this competition,
we provide opportunities to
students to experience the life of
an InternationalBrand Manager,
to receive valuable lessons and
to prepare an exciting real-life
working experience in the
future” said JC.
Kiehl's Launched in Indonesia
Held at its first boutique in Sogo,
Plaza Senayan, the launch also
kicked off the brand's support
to street children as part of its
community engagement mission.
6 Indonesian celebrities also
presented their self-designed
limited-edition recyclable Kiehl's
bags illustrating their future
aspiration for the street children.
Internal Audit
Integration of supply chain
into HO - A move of customer
service and credit team from
Ciracas 2 warehouse to HQ
was done to create a seamless
communication with the
divisions for better service
levelas.
april
march
February
L'Oréal Color Trophy 2009
The bi-yearly event was once
more proven to be the most
sought-after creative award
for Indonesian hairdressers.
Presenting the iconic
hairstyles by decade under
the theme 'Years of Hair Icon',
the event symbolizes L'Oréal
group's 100 years of existence.
6
Indonesian team won at
L'Oréal E-Strat Challenge
International Final
Once again, Indonesian team
from Bandung Institute for
Technology won third place
at this closing year of the
competition.
Lancome Oscillation
Mascara Launch
Another amazing inovative
product by L'Oréal; The first
ever mascara with vibrating
wand. This product surely is
the first and most unique.
Pulling consumers into
curiosity and fulfillment with
this 'magic wand'.
L'Oréal FIT and L'Oréal & Me
Launch
Two major HR system were
implemented: 1). Follow
up & Integration Track (FIT)
to facilitate newcomers
in adapting to their jobs
more quickly and smoothly,
2). L'Oréal & Me to assist
employees with career
development.
october
august
july
june
may
January
SAP Project Launch
The system was implemented to anticipate the
Company's rapid growth, providing better control,
integration of data & report and with other
applications easier account analysis, user-friendly
and customized data download. Definitely an
effective way to improve the performance of
the team in the middle of the success of L'Oréal
Indonesia.
L'Oréal Science Discovery
Lab Launch
The program was launched
as part of the '100 Generosity
Projects' in commemmoration
of L'Oréal Group's 100th
anniversary. Since its creation
in 2009, the program to-date
has supported science lab
facilities of 30 underprivileged
high schools throughout
remote corners of Indonesia.
"We hope that by doing this,
we can help Indonesian
students improve their
talents in science and
contribute their knowledge to
the country" stated JC.
Maybelline Clear Smooth
Mineral Launch
Another make up base product
transformed in a modern
technology comes in both
powder and liquid formats, this
most anticipated and first ever
minerals foundation range in
Indonesia provides natural look
and enhances healthier skin.
The texture is designed so right
for Indonesian skin and suitable
for the tropical climate which
tends to be humid.
Matrix Optistraight Launch
Rebonding was 60 % of
Makarizo volume business and
L’Oréal has a plan to go depth
distribution to C/D SALON
CLASS and with Optistraight is
fuel to drive strong distribution
acceleration. JC initiated and
kicked off the business partner
model in Jambi in 2009.
Jakarta's 'One Man One Tree'
Program
In accordance to the
Indonesian Tree Planting
Day Indonesia, the Company
supported the South Jakarta
Major Office to plant 500 trees
at Tangkuban Perahu Garden,
Jakarta.
"By supporting this program,
L'Oréal as Indonesia's
examplary citizen aims to
contribute to a greener and
more beautiful Jakarta."
said JC.
Indonesian Asia Responsible
Entrepreneurship Awards
(AREA) 2009
L'Oréal Indonesia was
awarded 'Best Community
Engagement' which recognizes
our continuous commitment
in supporting women and
science through the For
Women in Science program.
L'Oréal Professionnel
Hairducation
Remembering that L'Oréal
concerns about education.
On this educative program
for vocational secondary
schools and hair beauty
academies, aims to provide
hairstyling education and
internship opportunity at
L’Oréal Professionnel salons.
The event was also combined
with a hairstyling competition
called L’Oréal Young
Generation Color Challenge
which was participated
by the students from the
Hairducation program.
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OUR beautiful adventure WITH JC (2008-2011)
Kiehls opened its new
doors
A year after entering the
Indonesian market. Kiehl's
expanding its business by
opening 2 new doors at
Sogo Kelaga Gading and
Metro Pondok Indah.
Kerastase Family Launch
Kerastase embraced 10
Indonesia public figures into
its prestigious community by
launching Kerastase Family.
The event also presented
awards for best media partners
and best salon partners.
Jean-Paul Agon visit
The visit of L'Oréal CEO in Iate
January became an important
foundation for further growth
acceleration particularly on the
mass market product category.
Mr. Agon also announced the
development plan of L'Oréal
Indonesia's new Yasulor factory
in Jababeka with investment
worth of USD 50mio and
declared Indonesia as one
of L'Oréal Group's priority
markets globally.
Matrix Showroom Launch
Developed in cooperation
with the leading salon
supplier in Pasarbaru, the
showroom presents a great
showcase and allows an
informative forum for Matrix
clients.
L’Oréal Paris Mascara Ultra
Volume Collagen Launch
To launch this unique
mascara product, L'Oréal
Paris held a photography
exhibition entitled “Open
Your Eyes and Transform” at
Patio Gallery on 29th April,
2010. Inviting more than 200
media, opinion leaders and
beauty fashion experts in the
industry, beauty and art were
collided in a sophisticated
way. This exclusive launch
was a success, receiving great
feedback from media and the
beauty industry.
Lancome Genefique Launch
As the first skincare to
reactivate youth from the
genes, this remarkable
product gives a more vibrant
skin in overall, with radiant,
firmed, and supple skin tone
just within 7 days. With 50
units sold every minute in the
world (2009 fact), Génifique
has also been a great success
in Indonesia.
New Yasulor factory Land
Purchase Completed
The transfer of ownership
process to acquire a 200,000
m2 land in Jababeka area for
the new Yasulor factory was
completed.
october
july
For Women In Science
Fellows Reunion
The event reunited 17
Indonesian fellows as FWIS
award recipients from
2004 to 2009 through an
open dialog on the topic
of "The Improvement of
the Indonesian Women's
Participation in the Field of
Science". Happy to see all
the 17 smart L’Oréal women
gather together to give their
knowledge through the open
dialog.
april
January
8
november
august
june
Citizen Day
As a global initiative to
commemorate L'Oréal's
anniversary in solidarity, Citizen
Day in Indonesia was celebrated
by conducting 6 different
voluntary social activities during
the whole month of June, with
estimated contribution of IDR
250 million to different groups of
underprivileged communities.
december
september
February
L’Oréal Professionnel Travel
Journal, A Spring Summer
2010 Color Collection
Collaborated with its
hairdresser ambassadors,
L’Oréal Professionnel
launched its spring-summer
collection which was inspired
by the modern style of going
on vacation and exotic travel
destinations such as Sahara,
Darjeeling and Havana.
Integration of supply chain into HO
A move of customer service and credit team
from Ciracas 2 warehouse to HQ was done
to create a seamless communication with
the divisions for better service levels. Now all
communications is as smooth as silk.
28% NetSales
62% Units
Appointment of 4 local
spokespersons
Following the success of local
talent appointment for L'Oréal
Men Expert, Nicholas Saputra in
2009, L'Oréal embraced 4 new
spokespersons to bring more
relevant communications to our
consumers; Dian Sastrowardoyo
for L'Oréal Paris, Sherina Munaf for
Maybelline, Laudya Chyntia Bella
for Garnier and Acha Septriasa for
Matrix. The new L'Oréal Indonesia
icons pulled a big interest of the
market which means better growth
for our sales.
L’Oréal Paris Beauty 101
“Having been in the
beauty industry for 101
years, L’Oréal understands
that beauty is constantly
evolving. However, one thing
remains consistent: Having
the right attitude, which
means that everybody can
be beautiful by cultivating
their beauty attitude. With
Beauty 101, we want to tell
all Indonesian women that
they are all beautiful and will
grow even more beautifully
with time – because you’re
worth it” said JC.
Beauty 101 personified Dian
Sastrowardoyo, the appointed
leading spokesperson for L’Oréal
Paris, as the symbol of beauty
attitude and accessible beauty.
Caring For Education Award
2010
In September 2010, L’Oréal
received a 'Caring For
Education Award'
"We are proud to be amongst
30 leading Indonesian
organizations to receive
this Minister of Education
Awards which recognizes
our continuous support
in education and science
in Indonesia through our
three underlining CSR
programs: For Women In
Science, L'Oréal Girls Science
Camp, and L'Oréal Science
Discovery Lab" said JC.
Garnier Light Complete
Success
Only 3 months after the
launch, GARNIER Light is now
the #2 Whitening Brand in
Indonesia. It also broke new
records in both Market Share
and Consumer offtakes. With
this success, for the 4th year
in a row, GARNIER Light is the
#1 fastest growing Whitening
brand in Indonesia.
Eureka Launch
Eureka was initiated during
the DMC's outing, where
the purpse is as a forum for
brainstorming activities to
share unlimited number of
ideas on a specific issue and
apply the most appropriate,
suitable to the Company’s
interests. EUREKA room is
also has been provided for all
employees.
"At L’Oréal Indonesia, we
believe everyone is creative
and can contribute to
new ideas to support our
expansion." said JC.
Lancome celebrated its 75th
anniversary
Anchoring its strengthened
position in the market at
#2. Lancome on its 75th
anniversary is still L'Oréal
customers favorite. We hope
for the next year to come to
reach our target of being #1 in
the market.
Maybelline Magnum
Mascara
Maybelline New York launched
its newest mascara, Volume
Express Magnum Mascara
during the Jakarta Fashion
Week 2010. With its bright
yellow packaging making this
product a ‘Must Have Fashion
Accessory” for the season.
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OUR beautiful adventure WITH JC (2008-2011)
Kiehl's 160th Anniversary
The magical "Kiehl's
Experience" continues to
delight patrons around
the world with high
quality products. For the
160th Anniversary, Kiehl's
introduced ltd.edition New
York Heritage Collection. At
the same time this year, Kiehl's
opened it's 6th store!
Amazing upswing.
Distribution Centre
Migration
Distribution Center change of
management to a third party
was decided to cope up with
the rapid business growth and
accellerating future business
expansion. JC has shown
consistent development
to L’Oréal which has given
constant boost of success.
Giorgio Armani
Launched Aqua for
Life charity project to
commemorate world water
day. Ltd. Edition Aqua di Gio
fragrances were sold, with
proceeds donated via Green
Cross organization for clean
water supply in Africa.
Teint Miracle launch from
Lancome
With record-breaking units
sold here in Indonesia, this
liquid foundation boasts
to recreate Aura-perfect
complexion as if lit from
within.
L’Oréal Paris Total Repair 5 Launch
L’Oréal is absolutely the complete
beauty company who provides all
beauty care from skin care, make up,
and of course hair care. L’Oréal Paris
Total Repair 5 was launched with the
most complete haircare range from
shampoo, conditioner, deep reparing
mask, to leave-in night essence, L’Oréal
Paris Total Repair 5 are also sold in
various formats including sachet,
80ml, 180ml and 500ml. Keeping the
consistency in the mission of "accesible
beauty".
January
INOA Launch
The revolutionary 'Innovation
No Ammonia' hair colorant
was launched with rigorous
preparation and intensive
education program, that
further positions L’Oréal
Professionel as the leading and
most innovative hairdresser's
brand in Indonesia.
10
Garnier Men Launch
Since its launch in April CPD expansion
through launch of and appointment of
Pasha 'Ungu" as local spokesperson. As
the rising popularity of this group band
in Indonesia, they played a great role in
becoming the ambassador of Garnier
Men. Inviting men to also care for their
appearance.
Matrix World Tour Asia Pacific
Aimed to increase Matrix' brand
awarness as an accessible
American professional brand,
the event was a great success
which was also inspired many
local hairdressers to join the
international community. 1.200
hairdressers from 11 neighboring
countries participated in the 3-day
event.
Indonesian Brandstorm
team won 3rd International
prize
"I am proud to congratulate
the Ganesha team for their
achievement. Their Koffie
concept is very comprehensive
and expressive which gave a
friendly impression for men to
come to the salon. They also
proposed a range of products
that complements the existing
L’Oréal Professionel Homme
range" said JC.
november
october
Matrix's 10,000 Salon
Conquest
The conquest was achieved
through the WOS Pillar
Strategy (WonderbrownOptistraight- Sensoria),
and the brand is today
highly perceived as the best
value-for-money accessible
international brand.
july
Garnier Color Naturals
Launch
On 4 October 2011, Garnier
launched the newest hair
colorant product, Garnier
Color Naturals in Indonesia.
Enriched with Olive Oil, the
natural hair colorant product
treats and makes hair uneasily
damaged, perfectly covers
up grey hairs, creates a
long-lasting natural hair color
and shine.
may
april
december
september
june
march
25% NetSales
62% Units
Join BB Generation on
Digital Campaign
Having learnt from their
previous successes, ‘Join BB
Generation with Sherina’ was
launched this year to become
as interactively engaging as
possible within 8 weeks of
execution through various
apps such as Youtube videos,
pictures, quizzes and games
for a chance to win 8 hours
with Sherina.
Post Product Notification
System
Smooth internal & external
process of the 1st year
transposition of product
registration into product
notification. Development
of local electronic system for
Cosmetovigilance system.
KITA Magazine
A major uplift to this internal
communication platform
was done to allow better
understanding about our
business and people. The first
edition was launched in July,
featuring L’Oréal Indonesia's
pursuit in the men's market as
headline.
Matrix Dual Voltage
Hairshow
Matrix Indonesia once
again brings the hype to
Indonesian hairdressers by
introducing Dual Voltage
hair trend on October 12th,
2011. Collaborated with 5
professional magazines and 5
top consumer magazines, the
show was attended by 1700
hairdressers all over Indonesia
and became the talk of the
town. This Matrix second big
hit after the World Tour Asia
Pacific in Bali last May 2011.
4th Indonesian International
Fellows of The L'Oral - Unesco
For Women in Science
UNESCO announced young
and talented Indonesian
female scientist, Sidrotun Naim
(32), as one of the 15 winners
of the 2011 L’Oréal-UNESCO
For Women In Science
international fellowship
program. Naim who also
won the national fellowship
program in 2009, is scheduled
to receive the international
award in March 2012, making
her the 4th Indonesian
scientists to be awarded at an
international level. It's proud
to know that Indonesian
scientists are able to compete
in world class levels. we hope
to see more shining scientists
from Indonesia in the coming
years ahead.
MOU Signing with The
Ministry of Health
L’Oréal Indonesia took this
opportunity to strengthen
the implementation of its
Hairdressers Against AIDS
program, which is in line with
one of the Government’s
key priorities as stated in
the Millenium Development
Goal (MDG) to increase the
awareness on HIV/AIDS.
11
HOW WE'LL REMEMBER YOU
HOW WE'LL REMEMBER YOU
Seorang teman sejati adalah seseorang yang akan selalu mengajarkan kita arti hidup. JC
tidak hanya berperan sebagai pemimpin yang hebat, tetapi beliau juga seorang sahabat
yang mengajarkan kami untuk menjalani hidup dengan penuh semangat.
A true friend is someone who will always teach us the meaning of life. JC has not
only been a great leader in L’Oréal Indonesia, but was also a special friend who taught
us to live life to the fullest.
Lily Karuwin - Assistant to President Director
Pak Letellier yang terhormat, anda adalah atasan saya yang ke-5 di L’Oréal
Indonesia setelah Mr. Stephane Gattat, Mr. Christophe Ruffat, Mr. Philippe
Bocchino dan Mr. Richard Matalon.
Kita bertemu di Januari 2008, saat dimana L’Oréal Indonesia ditunjuk
sebagai tuan rumah CPG Asia di Bali. Acaranya pun berjalan sukses. Project
kedua yang tak terlupakan bersama Pak Letellier project “Red Carpet” dalam
mempersiapkan kunjungan orang nomor satu L’Oréal ke Indonesian pada
Januari 2010. Anda persiapkan segalanya dengan sangat teliti. Kita dedikasikan
waktu dan tenaga sepenuh hati, dan itu semua berbuah hasil yang baik.
Dear Mr. Letellier, you are my fifth boss in L’Oréal after Mr. Stephane Gattat, Mr.
Christophe Ruffat, Mr. Philippe Bocchino and Mr. Richard Matalon.
I remember we first met in January 2008, a moment when L’Oréal Indonesia
was designated as the host of CPG Asia in Bali, and the event was a great
success and very memorable. Our second most memorable moment
was the “Red Carpet” project, which was the visit of L’Oréal’s No.1
person to Indonesia in January 2010. You prepared it very well
and put attention to every smallest detail. We dedicated our
time & energy, and at the end it was all really worth it.
4 tahun berlalu sangatlah cepat. Bebagai perubahan, perbaikan dan
kesuksesan yang telah kita raih di Indonesia merupakan buah kerja keras dan
kontribusi Anda, seorang yang bersemangat tinggi dan tak kenal lelah. Seorang
istimewa yang akan menggapai semua cita-cita.
The 4-working years together has passed by so quickly. All
changes, renovations, and successes we’ve achieved here
were all due to your hard work and contributions. You have
tons of spirit, a man who never grew tired, and a special
person destined to reach his next dream.
Terima kasih telah menjadi atasan yang baik bagi saya. Rekan kerja Anda yang
baru akan sangat beruntung dapat bekerja bersama Anda. Sukses untuk karir
Anda, Pak Letellier! Anda akan sangat dirindukan!
Thanks for being a good Boss to me. I hope your new
colleagues know how lucky they are. All the best in
your new endeavour, Mr. Letellier! You will be greatly
missed!
Michel Toth - PPD General Manager
Pertemuan pertama saya dengan JC adalah 10 tahun yang
lalu di Belgia…saat itu ia memegang pemasaran Garnier
dan kemudian saya berkesempatan bekerja lebih dekat
dengannya saat ia menjadi GM CPD dan saya sebagai
Commercial Director-nya. Orang-orang terkesima tak hanya
dengan pengetahuannya tentang pemasaran, tapi juga
kemampuannya dalam hal penjualan dan urusan finansial.
Sampai CPD Controller kami saat itu mengakui kalau JC
mengerti P&L CPD sebaik dia!
4 tahun setelah masa di Belgia, saya senang sekali
untuk bisa bekerjasama lagi dengannya di
Indonesia! JC selalu membantu saya dan
selalu tertarik dengan bisnis PPD. Melalui
kepemimpinannya dan pendekatannya yang
humanis, ia telah berhasil mengembangkan
L’Oréal Indonesia sebagai suatu organisasi
yang maju dan modern serta bagian dari
“The Next Twelve!”
The first time I met JC, it was 10 years ago in Belgium,
he was marketing coordinator for Garnier and then
we worked more closely when he was GM for CPD
and I was his Commercial Director. People were
impressed not only by his marketing knowledge, but
also his ability to manage sales and financial issues.
Our CPD Controller at that time used to say that JC
knew the CPD P&L as well as him!
4 years after that, I had the opportunity to work
with JC again in Indonesia, and I was very happy for
that! He was always helpful and very interested in
the PPD Business. Through his leadership and very
humanistic approach he modernized and developed
L’Oréal Indonesia to become one of
“The Next Twelve!”
Bayu Soedjarwo - Head of Supply Chain
12
JC adalah seorang professional yang peduli tidak hanya terhadap urusan
bisnis tapi juga kepada timnya. Dia sangat mempedulikan perkembangan
jangka panjang dan juga mendorong prestasi jangka pendek. JC adalah
salah satu dari segelintir country manager yang pernah saya temukan
yang bisa menangkap kesempatan besar dari supply chain untuk
berkontribusi pada peningkatan bisnis melalui outsourcing dan kolaborasi
dengan customer.
JC is a well-rounded professional that cares both the business
and the people. He cares for long term development and also
drives for short term achievements. He is one of few country
manager that I ever met that sees opportunities of what supply
chain can do to accelerate the growth with outsourcing
and customer collaboration.
Saya akan selalu ingat apa yang JC ajarkan mengenai filosofi bambu.
Jadilah orang yang kuat dan fleksibel. Saya yakin dengan tugas barunya,
JC akan mencetak kesuksesan-kesuksesan baru untuk perusahaan,
karyawan dan tentunya untuk dirinya sendiri.
I always remember what JC told me about
the bamboo philosophy. To be both strong
and flexible. I am sure that with his new
assignment, JC will drive more success for
the business, employees and himself.
Restu Widiati - Human Resources Director
Saya masih ingat pertama kalinya bertemu JC. Kesan pertama saya tentangnya
adalah; muda, tinggi, dan penuh energi. Namanya yang panjang dan sangat
French menjadi kurang familiar dan sukar dilafalkan lidah orang Indonesia.
Akhirnya di hari ke-tiganya, saya sarankan agar kita semua memanggilnya
dengan JC saja. Ia sama sekali tak keberatan, dan begitulah kita menyapanya
sampai sekarang!
Di awal-awal kedatangannya, ia terkesan agak serius dan kaku. Namun
kemudian saya melihat suatu perubahan yang drastis. Walaupun selalu menchallenge kita dalam urusan pekerjaan, ia tetap murah tersenyum, banyak
bercanda, dan ramah; JC telah berubah menjadi ikon L’Oréal Indonesia.
I still remember the first time I met JC. My first impressions were he's someone
who's young, tall and full of energy. It was quite difficult for our Indonesian
tongue to pronounce his long and very French name! So on his 3rd day in
the office I proposed to call him by his nick name, JC, he didn’t mind at all
and that's how we all call him until today.
I recall the earlier days when he arrived, he seemed to be very serious
and reserve. I then saw a very big change. I see JC now as someone who
always challenges us on business but smiles a lot, likes to joke around and
very friendly; He has become the icon of L’Oréal Indonesia.
Kita juga bangga mempunyai Country Manager yang selalu mendukung dan
peduli dengan karyawannya. Sejak masa kepemimpinannyalah kita mulai
bisa menunjukkan bakat-bakat Indonesia di kancah L’Oréal internasional,
meluncurkan kompetisi Brandstorm dan berhasil meraih posisi ke-3 di tingkat
internasional tahun lalu, dan tentunya terlihat nyata bahwa tempat kerja dan
fasilitas kita di kantor saat ini menjadi lebih nyaman dan menyenangkan.
More seriously, I'm very happy for having JC as our Country Manager
since he shows big concerns and support towards people. It
was during his leadership that we're able to give our talents
the first international assignment abroad, launched the first
Brandstorm competition and managed to win third prize
at international level, and more noticeably, we now have
better working condition at the office.
Akhir kata, saya ingin berterima kasih kepada JC untuk segala dukungannya
selama bersama kita di L’Oréal Indonesia, ia akan sangat dirindukan. Saya
doakan semoga sukses dalam tugas barunya.
Finally, I'd like to thank JC for all his support during his
assignment in L’Oréal Indonesia, he will certainly be missed.
I wish him all the best in his new career journey.
Ashwin Rajgopal -
C PD General Manager
Rasanya baru kemarin saya bertemu JC di Bali dan mendengar dia berkata “Kamu pasti Ashwin…”, Itu
4 tahun yang lalu!
It seems like the other day that I first met JC in Bali and heard
him say “You must be Ashwin…. “, but that was four years ago!
Empat tahun berjalan dengan perdebatan di koridor kantor, perancangan strategi sambil ngopi, dan
perdebatan seru dengan JC. Masa-masa closing yang menegangkan, perebutan pangsa pasar yang
kadang bikin gigit jari, dan harap-harap cemas persiapan berbagai peluncuran produk. 4 tahun yang
berisikan perbedaan pendapat, pertanyaan, uji-coba, bahkan kegagalan. Namun buat saya setiap
momen itu sangatlah berharga…dan itulah yang menjadikan JC seorang rekan sekaligus pemimpin
yang tak diragukan kehebatannya.
Since then, it’s been 4 years of corridor debates, coffee
triggered strategies and aggression laden plans with JC. There
were tense month end closings, nail biting market share fights
and anxious launches. There were 4 years of disagreements,
questions, trials and tribulations. But at the end of it all, it was
always worth it- every moment of it …and that’s what made
JC a great colleague and an undisputed leader.
Perjalanan CPD beberapa tahun terakhir ini telah menoreh status
penting Indonesia di grup L’Oréal, namun suksesnya sebuah
organisasi memerlukan seorang pemimpin - dan dalam hal ini
saya mewakili tim CPD ingin meyampaikan bahwa kami sangat
beruntung memiliki JC.
CPD’s journey these last few years have defined Indonesia’s
status within L’Oréal, but success within an organization needs
a leader – and I speak for the team, when I say that we have
been lucky to have had JC. Behind our big growth lies more
than a few big, tricky decisions.
Di belakang pesatnya pertumbuhan kami terdapat banyak persoalan
yang sulit. Disinilah JC memegang peranan penting. Ia tak hanya
menghargai opini dan mendukung keputusan yang telah dibuat
bersama, tapi ia juga selalu ada saat kita mengalami kesulitan. JC
demanding tapi juga adil, agresif tapi rasional, atasan yang keras tapi
juga seorang teman yang baik….Terima Kasih JC untuk segalanya!
It’s here that JC made the biggest difference. Not only would he
value your opinion and support the decision once convinced,
he would also stand by you if you faltered. He was demanding
but fair, aggressive but rational, a tough manager but a good
friend…..Thank you JC for being everything!
Seorang pemimpin dikenang dari apa yang ia tinggalkan dan saya tahu
persis bahwa apa yang JC tinggalkan akan terus dikenang di tahun-tahun
mendatang.
A leader is known by his legacy and I know for certain that
what JC leaves behind will be remembered for years to come.
Silvia Yohana - LLD General Manager
Suatu saat pada sebuat rapat dengan retailer, JC sangat bersemangat
sampai-sampai ia berbicara non-stop selama 20 menit! JC memang
seorang komunikator berbakat, ia bisa menyampaikan suatu hal
secara halus dan menarik, yang mengandung pesan-pesan penting di
dalamnya. Terkadang saya heran dari mana JC mendapatkan tenaga dan
semangatnya. JC selalu bisa terlihat segar- dan siap pada setiap saat.
There was one time during a meeting with retailer, JC was so
energized that he was able to speak non-stop for a good 20 minutes
(to our amazement)! JC has a natural gift with words – he has the
ability to be subtle yet persuasive with ‘hints’ in his communication.
Sometimes I do not know where he gets all the energy from, he
manages to look fresh and alert all the time.
Kenangan lain bersama JC adalah saat kegiatan Citizen Day LLD tahun
lalu. JC hadir di tengah-tengah kami karena saat itu divisi kami tidak
memiliki GM dan itu adalah hal yang sangat manis buat kami! Dengan
antusias JC membantu tim kami mengecat ruang-ruang sekolah
(kegiatan sosial kami saat itu adalah untuk membantu perbaikan sebuah
sekolah kurang mampu)…ia pun harus membersihkan cipratan cat
diwajahnya dengan menggunakan kaca Lancome Compact Foundation
- lucu sekali kami melihatnya!
Another memorable experience with JC was to also have his
presence during LPD Citizen Day 2011 because we didn’t have a GM
and he was sweet enough to join us! He was quite keen on painting
the roof of classrooms (our charity was a makeover project for
underprivileged schools) and he got paint bits all over his face – and he
had to clean up his face using Lancome compact foundation mirror –
quite a cute sight for us!
Terima kasih JC telah memimpin dan menjaga kami. Semoga sukses
dalam petualanganmu berikutnya.
Thank you JC for taking care of us and I wish you all the best in your
next journey.
13
HOW WE'LL REMEMBER YOU
HOW WE'LL REMEMBER YOU
Dewi Rijah Sari - Scientific & Regulatory Affairs Director
Hal pertama yang tidak akan saya lupakan mengenai JC adalah akan
komitmen beliau dalam mendukung dan membangun STRAD serta ia
selalu berada di sisi kami setiap saat baik dalam keadaan susah maupun
senang.
Things that I'll never forget from JC, is his strong commitment to always provide
his sustainable support and assistance to build STRAD and others department’s
existence, where he is always beside us in every moments whether in exciting nor
difficult situation.
JC juga sosok dibalik layar yang berperan terhadap perubahan di STRAD
ke era baru dalam memperkenalkan fungsi dan sistem lebih modern,
transparan dan handal. Sehingga kini, STRAD lebih dipandang, disegani
dan memiliki image yang kuat dalam keahliannya di bidang scientific &
technico-regulatory baik secara internal maupun external.
He was also one of the leaders behind the scenes who designed the
revolutionary changes of STRAD to “the new era”, both in the function
and the system to become more modern, transparent and reliable.
Today, STRAD is better recognized, respected and has a strong image
as a company’s representative in the field of scientific & technicoregulatory either internally or externally.
Secara keseluruhan JC adalah pemimpin yang penuh semangat dan
memiliki sisi humanis yang tinggi dengan energi hebat yang selalu akan
mendukung kita, kapanpun dan dimanapun.
Terima kasih JC… Selamat menempuh petualangan baru…
Suzy Hutomo –
Yang akan selalu membekas dihati saya adalah profesionalisme dan
fairness yang selalu Anda perlihatkan, serta kepedulian dan integritas
Anda. Dibawah kepemimpinan Anda saya menyaksikan L’Oréal
Indonesia tumbuh dan sukses.
JC, Anda akan akan dirindukan; tapi saya tahu bahwa Anda
melangkah kepada hal-hal yang lebih besar lagi.
Salam hangat dan sukses selalu untukmu di masa depan!
Thanks a lot, JC …. Wish you all the best in your new journey….
Bobby Gandasaputra - Finance Director
Terima kasih JC, untuk mengajarkan saya menjadi pribadi dan
pemimpin yang lebih baik, yang menjadi pengalaman berharga
bagi saya.
Prof. Dr. Arief Rachman, MPd
Chairman, |ndonesian National
A very well rounded leader who is able to balance the needs of all
people. Very sharp, focused, determined and compassionate at the
same time. Every moment we’ve gone through, whether it’s the good
or tough times, they all seem to be very, very memorable. My most
favourite statement from JC is "I don't understand why.....?"
David Quetin - Factory Director
“I’m David. I’m JC, really pleased to meet you. Welcome to
Indonesia!”
Itulah pembicaraan pertama saya bersama manager muda,
bersemangat dan karismatik ini saat saya tiba di Indonesia 3.5 tahun
yang lalu.
That was the first conversation I had with this young,
energetic, charismatic manager when I first landed in
Indonesia 3.5 years ago.
Berikut adalah momen kegembiraan, tantangan dan extra miles yang
penuh tawa:
• Kegembiraan: Untuk selalu didengar dan didukung dengan
perhatian dan pengertian di situasi apapun;
• Tantangan: Harus sampai di rumahnya pukul 7 pagi bersama
Ashwin untuk mendesain sachet Elseve terbaru untuk Indonesia;
• Extra miles: Untuk bersama dia jam 6 pagi, 3627 meter diatas
permukaan laut di puncak Gunung Rinjani (JC terlihat lelah
namun masih bisa tersenyum...).
The following were only pleasures, challenges, and extra miles
with smiles:
• Pleasure: To be listened to and always be supported with a
real interest and comprehension in whatever situation;
• Challenge: To be at 7 AM at his place for breakfast with
Ashwin to design the new Elseve sachet for Indonesia;
• Extra-miles: To be with him at 6AM, 3627 meter above the
sea on the top of Mount Rinjani (JC was exhausted but
still smiling…).
Terima kasih untuk segalanya, JC. Jangan berubah sedikitpun, dan
sampai jumpa lagi!
Thank you for everything JC. Don’t change even a bit, and
see you soon!
I remember meeting you the first time 4 years ago. A young fresh
faced country manager arriving on our shores for the first time...
And it was easy to assume that someone so young in a market
like Indonesia will have a difficult time. However, I was struck by
your earnestness, by your sincerity and not least, by your drive.
We then become a great business partner.
What will stay with me is the professionalism and fairness
that you have shown throughout, and also your concern and
integrity. Under your leadership, I've seen the L’Oréal Indonesia
organization grow and prosper.
JC, you will be missed; but I know that you are moving on to
greater things.
Warm wishes for the future ahead of you!
Commission
Seorang pimpinan perusahaan internasional yang sangat memahami
budaya Indonesia melalui pendekatannya yang multicultural dan
humanis, hal inilah yang menjadi kunci suksesnya beradaptasi dan
memimpin L’Oréal di Indonesia. Saya ucapkan semoga sukses kepada
Jean-Christophe dalam memikul tanggung jawab barunya dan terima
kasih atas kemitraan yang sangat baik selama ini.
Thank you JC for teaching me to be a better person and a better
leader which is a journey by itself.
"Saya David. Saya JC, senang bertemu dengan Anda. Selamat datang
di Indonesia!"
The Body Shop |ndonesia
Pertama kali bertemu Anda, 4 tahun yang lalu, kesan pertama yg muncul
adalah sosok country manager yg masih sangat muda, yang membuat
banyak orang berpikir bahwa ia akan mengalami kesulitan di Indonesia.
Tapi ternyata hal itu tidak berlaku untuk JC, saya terkesima akan
keteguhan, ketulusan, dan semangat Anda yang luar biasa. Kita pun
kemudian menjadi rekan bisnis yang luar biasa.
Overall, JC is a “Passionate & Humanistic Leader” with irresistible
energy who will always support you, anytime and anywhere ….
Sosok pemimpin yang komplit, yang dapat mengimbangi kebutuhan semua
orang disekitarnya. Tajam, fokus, gigih namun juga penuh pengertian. Setiap
momen bersama JC, baik dalam keadaan senang maupun susah, menjadi
kenangan istimewa bagi saya. Salah satu ungkapan favorit saya yang
sering JC lontarkan adalah “Saya tidak mengerti kenapa…?”
C E0
for UNESCO
JC is a leader for an international company who knew
pretty well Indonesia’s culture through his multicultural
and humanistic approach, and this is the key to his success
in adapting in and leading L’Oréal Indonesia. I wish JeanChristophe good luck on his new duties and thank you for
the great partnership.
Sherry Sjiamsuri
General Manager of Cosmetics - Sogo & Seibu
JC adalah sosok yang ramah, beliau memiliki
keseimbangan antara menjadi sosok yang fleksibel
namun tetap gigih. JC juga seorang pendengar
yang baik dan selalu bersedia untuk ikut serta
dan berkompromi dalam hal-hal tertentu demi
mencapai tujuan yang terbaik. Saya ucapkan
semoga sukses dalam karir barumu!
JC is a charming person; he has the right
balance for being flexible yet persistent.
He is also a good listener who is willing
to cooperate and compromise on certain
details, for the sake of achieving the best
overall outcome. I wish you all the success
in your new career!
Rudi Hadisuwarno - The Hairdressing Maestro
Bekerja dengan L’Oréal telah menjadi
kesempatan yang menyenangkan, terutama
dengan seseorang yang hebat seperti Anda,
JC. Saya ucapkan selamat dan sukses untuk
posisi baru Anda dan terima kasih untuk segala
dukungan dan kerjasamanya.
“It’s been a real pleasure to work with
L’Oréal and especially with a great person
like you. I wish you good luck and
success in your new position and
thank you for your support and
cooperation. “
Yunus Koswara - General Manager Matrix
“Untuk mencapai keberhasilan, kta tidak hanya harus bertindak tapi
juga mengantisipasi hal-hal terburuk.” itulah hal yang selalu JC
ingatkan kepada kita.
Acara Matrix World Tour 2011 menjadi peristiwa yang sangat
berharga bersama JC dimana kita berhasil meningkatkan
brand awareness sekaligus kepercayaan diri tim. Bekerja
bersama JC merupakan suatu perjalanan yang luar biasa.
Semoga selalu sukses dalam karir Anda!
14
“To accomplish great things, we must not only act, but
also make anticipation for the worst thing“, that’s what JC
always reminds us.
We had that experience during Matrix World Tour event
2011 which was a great momentum for brand awareness
and team confidence. Working with you was certainly an
amazing journey.
I wish you the best for your career.
Ranjana Singh - Technical Advisor GroupM |ndonesia (MAXUS)
Untuk klien favoritku yang demanding sekaligus juga sangat fair!
Semua yang terbaik untukmu dan kuharap Anda sering kembali ke
Indonesia!
To a very fair yet demanding client, a personal favorite!
Wish tou all the very best and hope you come
back here often.
Salam hangat.
Warm regards.
15
JC'S TOP 5 MEMORABLE "MOSTEST"
JC'S TOP 5 MEMORABLE "MOSTEST"
4 tahun bersama-sama JC, membuat kita mengenal betul siapa dia.
2 Most Locally
Travelled
in |ndonesia
Berdasarkan survei kecil yang tim KITA lakukan, berikut 5 hal "Paling..." yang
tak terlupakan tentang JC.
4 years working with JC, surely makes us know quite well about him. Based on
a little internal survey, herewith we present his TOP 5 memorable "MOSTEST"
Dalam waktu luangnya, JC selalu mengambil kesempatan
untuk menjelajahi tempat-tempat menarik di Indonesia
bersama keluarga dan teman-temannya. Sambil menyalurkan
hobinya mendaki gunung dan diving, selama 4 tahun di
Indonesia yang kami ketahui JC sudah pernah mengunjungi
Bali, Lombok, Yogya, Dieng, Bromo, Kawah Ijen, Cubadak
Island, dan Manado.
1 Most Covered by Media
In his spare time, JC always took the opportunity to explore
many interesting places in Indonesia with his family and friends.
To do his hobbies of hiking and diving, to our knowledge, he has
visited Bali, Lombok, Yogya, Dieng, Bromo, Kawah Ijen, Cubadak
Island, and Manado during his 4-year tenure in Indonesia.
3 Most Bilingual
Speeches Made
“JC adalah salah satu Presiden Direktur yang paling media-friendly yang pernah saya temui,” ujar Herning Banirestu, Senior Editor SWA. Dari semua PD yang pernah menjabat di L’Oréal Indonesia,
sepertinya JC yang paling sering diliput dalam media. Ia telah muncul di berbagai media seperti majalah high-end Prestige, majalah bisnis seperti SWA dan Fortune, bahkan dalam surat kabar
seperti Bisnis Indonesia dan Koran Tempo yang menampilkannya dalam hampir satu halaman penuh. Wajah JC pun pernah menghiasi cover majalah SWA dalam edisi khusus “2011 CEO Agenda”
bersama dengan 9 CEO perusahaan nasional terkemuka lainnya. Walhasil secara total JC telah muncul dalam 15 liputan berita eksklusif, dan namanya disebut di lebih dari 1000 artikel yang
berbeda selama masa jabatannya di Indonesia.
“JC is one of the most media-friendly President Directors I’ve ever met,” said Herning Banirestu, Senior Editor of SWA magazine . From all the past PDs in L’Oréal Indonesia, JC was probably the most covered
PD by the Indonesian media ranging from high-end magazines such as Prestige, business magazines like SWA and Fortune, and even papers of the likes of Bisnis Indonesia and Koran Tempo with an almost
full-page cover story! He also appeared on the cover of SWA, along with 9 other CEOs from leading national corporations, for the magazine’s “2011 CEO Agenda” special issue. In total, JC has had around 15
exclusive media coverage and quoted in over 1000 various different articles during his tenure in Indonesia.
16
Salah satu kelebihan JC adalah upaya kerasnya menyampaikan pidatonya secara
bilingual dalam Bahasa Indonesia dan Inggris dalam berbagai kesempatan. Walau
tetap harus membaca teks-nya dari cue cards atau monitor tersembunyi, JC dapat
melafalkan kata-kata dalam Bahasa Indonesia dengan jelas tanpa kehilangan logat khas
Perancisnya yang biasanya menjadi pencair suasana. Upaya JC untuk menjembatani
perbedaan budaya ini tentunya patut diacungkan jempol!
One thing that stands out most from JC is his effort in delivering bilingual speeches in
Indonesian & English. Despite reading the texts from cue cards or a hidden monitor, his
clear pronunciation in Indonesian with a unique French ‘twang’ has become a powerful ice
breaker amongst audiences! We all agree that his efforts in bridging the communication
gap deserve a round of applause!
17
JC'S TOP 5 MEMORABLE "MOSTEST"
4 Most Tech-Savvy
JC bukanlah tipe bos kolot yang jarang membuka e-mail dan lebih bergantung kepada asisten pribadi untuk melakukan pekerjaan yang berhubungan
dengan teknologi. Dalam hal gadget, JC tidak pernah ketinggalan dalam tren terkini. Blackberry, Iphone, Ipad, macbook, bahkan stereo set Bang & Olufsen,
semuanya ia gunakan dengan mahir.
JC is far from the common notion of rigid President Directors, who rarely open their e-mails and rely more on assistant support rather than technological support.
When it comes to the latest gadgets, JC knows, and has them all. Whether it’s Blackberry, Iphone, Ipad, Macbook, the latest Bang & Olufsen stereo sets, he uses them
all well.
5 Most
Recruited Local
Spokespersons
Dalam upaya lokalisasi dan berkomunikasi secara relevan dengan konsumen Indonesia, pada
era JC Perusahaan merekrut sederet selebriti ternama Indonesia sebagai spokesperson. Selama
masa kepemimpinannya, tidak kurang nama-nama besar seperti Dian Sastrowardoyo, Nicholas
Saputra, Sherina, Laudya Cynthia Bella, Maudy Koesnaedi, Pasha ‘Ungu’, Dewi Sandra, Acha
Septriasa, dan Julia Perez secara eksklusif bergabung dalam keluarga besar duta L’Oréal Indonesia mewakili brand-brand yang berbeda, belum lagi figur
publik seperti Ruth Sahanaya, Dave Hendrik, Ivy Batuta, Melissa Karim, Adinia Wirasti, dan lain-lain yang turut mendukung kegiatan pemasaran brandbrand kita. Namun dari kesemuanya, kecantikan dan talenta memikat Dian Sastro-lah yang menjadikannya brand ambassador favorit JC.
On the mission of localization and communicating more relevantly with Indonesian consumers, at JC’s era the Company has recruited a list of leading Indonesian
celebrities as our brands’ spokespersons. During his tenure, Dian Sastrowardoyo, Nicholas Saputra, Sherina, Laudya Cynthia Bella, Maudy Koesnaedi, Pasha ‘Ungu’,
Julia Perez, Acha Septriasa, Dewi Sandra, are contracted exclusively by the Company to join the L’Oréal Indonesia brand ambassador family to represent various
different brands, not to mention some other public figures such as Ruth Sahanaya, Dave Hendrik, Ivy Batuta, Melissa Karim, Adinia Wirasti, and many more that
help endorse the brands in various different events. However, Dian Sastro’s captivating beauty and enormous talents have successfully made her JC’s favorite of all
time!
18
Message From JC
"| have discovered a beautiful country, a culture
with infinite diversity, and people with a smiling
heart. | want to thank you for your support and
for all those shared moments we experienced
together."
Pada saat saya harus melepas tugas ini, saya merasakan kebahagiaan yang luar biasa sekaligus kesedihan
yang mendalam.
At the moment when I hand over the torch, I feel both tremendous happiness and
true sadness.
Bahagia karena melihat berbagai prestasi dan kesuksesan yang telah kita raih bersama selama 4 tahun
terakhir ini.
•
Peningkatan yang signifikan sejak 2007 menjadikan L’Oréal sebagai perusahaan dengan
pertumbuhan paling pesat di industri kecantikan Indonesia. Kita berhasil melipatgandakan unit
penjualan sebesar 5 kali lipat dan nilai perusahaan sebanyak 2,5 kali lipat;
•
Penguatan bendera L’Oréal dalam kondisi persaingan pasar yang menantang, di seluruh kategori
dan divisi; Garnier pada skincare, L’Oréal Paris dan Matrix pada haircare, Maybelline pada make-up,
Lancome, YSL dan Kiehl’s pada segmen luxury merupakan sebagian dari pencapaian hebat kita;
•
Perubahan strategi yang tepat untuk membuat teknologi L’Oréal dapat dinikmati oleh konsumen
Indonesia secara lebih luas, melalui: harga yang terjangkau, format/ukuran yang relevan, formula
yang disesuaikan dengan kebutuhan lokal, distribusi yang lebih besar dan mendalam, peluncuran
produk-produk pria, dan iklan-iklan lokal, yang secara keseluruhan telah membuka prospek yang
lebih cerah;
•
Sikap sebagai warga negara korporat yang baik, dengan nilai-nilai etika yang kuat, peduli terhadap
lingkungan, serta komitmen yang konsisten terhadap kemajuan bidang pendidikan dan ilmu
pengetahuan di Indonesia;
•
Organisasi yang kuat, sehat dan modern yang telah mengimplementasikan berbagai inisiatif dan
proyek strategis seperti SAP, E-form, Click, WMS, L’Oréal & Me, Kita, dan Eureka;
•
Dan yang terpenting adalah terbentuknya petualangan perjalanan talenta, sebuah tim yang
komitmen tinggi, memiliki semangat yang positif, dan hati yang besar!
Happiness looking at what we have accomplished together in the last 4 years.
•
An extraordinary growth since 2007 making L’Oréal Indonesia the fastest
growing company in our industry. We have multiplied by 5 the units and 2.5
the value of the Company;
•
Proud L’Oréal flags planted in a challenging environment, across all the
categories and divisions; Garnier in skincare, L’Oréal Paris and Matrix in
haircare, Maybelline in make-up, Lancome, YSL and Kiehl’s in luxury are
among the most spectacular achievements;
•
A successful turnaround in our strategy to make our technology accessible
to the Indonesian consumers: affordable prices, relevant formats, formulas
adapted to the local expectations, larger and deeper distribution, launch of
men products, and local advertising have opened fantastic prospects.
•
An exemplary corporate attitude, with strong ethical values, a respect
for the environment and a sustained commitment towards science and
education;
•
A solid, healthy and modernized organization, which saw in a short period
of time the implementation of SAP, E-form, Click, WMS, L’Oréal & Me, Kita,
and Eureka among other projects;
•
And most importantly, an extraordinary human adventure, a team with a
great sense of commitment, a positive spirit, and a big heart!
Kesedihan yang mendalam tentunya juga saya rasakan karena saya akan
merindukan kalian semua. Saya telah menemukan sebuah negara yang indah
dengan budayanya yang beragam dan orang-orangnya yang berhati tulus.
Saya ucapkan banyak terima kasih atas segala dukungan Anda dan atas
pengalaman indah yang telah kita lalui bersama.
True sadness of course, because I will miss you all. I have discovered a beautiful
country, a culture with infinite diversity, and people with a smiling heart. I want
to thank you for your support and for all those shared moments we experienced
together.
Satu hal yang menggembirakan, adalah bahwa petualangan saya dengan
Indonesia akan tetap berlanjut! Dalam peran baru saya sebagai CPD
Zone Manager untuk Asia Tenggara & India, saya berkesempatan untuk
mengunjungi Indonesia beberapa kali dalam setahun dan terus berpartisipasi
dalam upaya mencetak kesuksesan-kesuksesan Anda selanjutnya. Tanggung
jawab baru yang akan saya hadapi ini menjadi suatu tantangan yang
menarik karena zone ini berperan besar terhadap pencapaian misi
grup L’Oréal untuk meraih 2 milyar consumen ke depannya.
The good news is that I will not cut the link, and my journey with Indonesia will
continue! In my new role as CPD Zone Manager for South-East Asia & India, I will
have the chance to visit you few times a year and continue to be an engine to your
successful journey. With 2 billion consumers to look after, it’s a fascinating challenge
ahead of me, while L’Oréal Group as a whole largely counts on this part of the world
to grow.
Kini kita telah memasuki tahun 2012 dengan perubahan
besar dan kekuatan yang besar pula, namun ambisi kita
tetap sama…Kita pun tak akan pernah lelah menghadapi
rintangan karena kita memiliki semua yang diperlukan
untuk sukses, riset dan inovasi terdepan di industri kita,
portofolio terbaik yang terdiri dari berbagai merek
internasional yang disesuaikan dengan kebutuhan
lokal, sebuah pabrik baru, dan tentunya tim yang
berbakat dan penuh semangat.
Anda juga berada di tangan yang tepat, dengan
Komite Manajemen yang kuat, yang untuk itu saya
ucapkan terima kasih dengan sepenuh hati, dan
dengan Vismay yang akan menjadi pemimpin yang
hebat dan akan meneruskan petualangan kita,
melalui pengalamannya yang panjang dan sukses
selama 17 tahun dengan L’Oréal!
Saya mendoakan Anda dan keluarga tahun 2012
yang bahagia dan sejahtera.
Sampai jumpa!
Salam hangat,
JC
We have now entered 2012, transformed and strengthened, with the same
ambition. We will never cease to face challenges, but we have everything it takes to
succeed. The industry’s no. 1 research innovation, the most outstanding portfolio
of international brands adaptable to local needs, a new factory, and of course a
talented and enthusiastic team.
You are also in safe hands, with a solid Management Committee that I thank from all
my heart, and with Vismay who will be a great leader and will pursue the adventure,
taking advantage of his long and successful experience of 17 years with L’Oréal!
I wish you and your families a very happy and prosperous year
in 2012. Sampai jumpa!
With all my best,
JC
19
Message From Vismay
Message From jochen
Walaupun saya sudah mengenal Jean Christophe (JC) selama
beberapa tahun, namun baru beberapa bulan belakangan ini saya
berkesempatan untuk mengenalnya lebih dalam. Banyak manajermanajer hebat di L’Oréal pernah telah temui, namun pada JC
saya temukan sosok profesional yang kuat, tajam dan tegas, yang
memiliki ketelatenan untuk mengenal negara ini lebih jauh serta
para karyawan yang bekerja dengannya. Kontribusinya membangun
L’Oréal di Indonesia dan membuat Indonesia diperbincangkan
di Kantor Pusat L’Oréal, benar-benar luar biasa. Selain
itu JC juga merupakan sosok yang dermawan,
ceria, ramah, dan hangat, serta tak segan berbagi
pengalaman dengan tulus.
Ia telah berhasil membangun brand, cara kerja,
proses dan sistem baru yang telah membantu kita
membentuk bisnis yang lebih kuat di Indonesia,
dan tentunya juga membangun tim yang sangat
kuat di sekelilingnya. Saya sangat gembira untuk
dapat melanjutkan perjalanan bisnis yang sangat
baik ini di Indonesia, yang merupakan salah satu pasar
yang paling strategis bagi grup L’Oréal di dunia. Saya
juga merasa terhormat dan menantikan untuk dapat
bekerja bersama tim L’Oréal Indonesia.
Saya sangat yakin untuk
menyambut tahun-tahun baik
selanjutnya, yang tentunya telah
dibangun dengan fondasi kuat
oleh Anda semua di bawah
kepemimpinan JC. Bersamasama, kita akan membangun
salah satu bisnis terbesar
L’Oréal di dunia dan meraih
posisi yang sangat kuat di
pasar Indonesia. Penghargaan
setinggin-tingginya saya
berikan kepada JC dan saya
doakan yang terbaik dalam
karirmu.
Salam hangat,
Vismay Sharma
20
Though I have known Jean Christophe (JC) for a few
years, it’s only in the last few months that I have had the
opportunity of knowing him more closely. While I have met
a lot of good managers at L’Oréal, in JC I found a strong,
sharp and determined professional who has the patience to
understand the country and people he is working with. His
contribution in putting L’Oréal on the map within Indonesia
and L’Oréal Indonesia on the top of the mind within L’Oréal
Headquarters is incomparable and absolute. He is also
an amazingly generous and lively human being, happy to
welcome people with warmth and share his experiences
with complete sincerity.
He has built brands, practices, processes and systems that will
help us build a much stronger business in Indonesia but most
of all he has built a very strong team around him, some of
whom I have had the opportunity of meeting in the last few
months. I am very happy to take the reins of the business from
him and continue the excellent work in Indonesia, which is one
of the most strategic markets for L’Oréal in the world. I am also
honoured and looking forward to working with the teams that
have been put into place by him.
I am absolutely confident facing the coming years in
Indonesia, thanks to the strong foundations laid by this
team under the leadership of JC. We will build one of the
biggest businesses for L’Oréal in the world and acquire a
very strong position in the Indonesian market. JC, I salute
you and wish you the best in your career.
Sincerely,
Vismay Sharma
Keluarga besar L’Oréal Indonesia yang tercinta,
Dengan berakhirnya masa jabatan Jean-Christophe di Indonesia untuk mengemban
tanggung jawab baru di Group L’Oréal, secara pribadi saya ingin mengucapkan
terimakasih atas segala perubahan dan kemajuan signifikan yang telah diraih selama
4 tahun memimpin L’Oréal Indonesia.
L’Oréal Indonesia telah mencapai tonggak sejarah baru sejak 2008.
Bisnis kita meningkat 2,5 kali lipat dengan peningkatan pangsa
pasar di hampir seluruh merek-merek yang dipasarkan. Pangsa
pasar di Indonesia meningkat pesat dalam 4 tahun, dan kini
kita menjadi perusahaan kosmetika terbesar nomor 3 di pasar
Indonesia.
Sungguh pencapaian luar biasa!
Tidak hanya itu, Jean-Christophe juga berhasil mengubah
lingkungan kerja L’Oréal Indonesia menjadi
lebih baik lagi dan mengubah kinerja
tim dengan pendekatan modern dan
realistis. Ia pun telah mempersiapkan dan
membangun generasi baru tim manajer
yang lebih siap untuk menghadapi
tantangan di masa mendatang.
Seperti yang Anda ketahui, Vismay
Sharma akan menggantikan posisi
kepemimpinan ini mulai tahun
2012, untuk itu dengan gembira
saya ucapkan kepada Vismay
selamat datang di Indonesia dan
semoga sukses dalam tanggung
jawab baru ini. Pengalamannya
selama 17 tahun bersama L’Oréal
tentunya memberikan keyakinan
dan kesiapan penuh dalam
menghadapi tantangan baru
ini. Secara personal, saya berikan
penghargaan setinggi-tingginya
kepada mereka berdua, atas kerja
keras dan kesetiaanya
bersama L’Oréal.
Selamat dan sukses selalu!
Jochen Zaumseil
Photographed by Gugun Angguni Suminatro of Fortune Indonesia Magazine
Dear L’Oréal Indonesia family,
As Jean-Christophe is leaving Indonesia to take on
new and important responsibilities for the Group, I
want to thank him for the significant changes and
improvements he has made during his 4 years as
President Director of L’Oréal Indonesia.
L’Oréal Indonesia has reached a new milestone since 2008.
The business multiplied its turnover by 2.5 and gained
market share on almost all of its brands and the Division’s
brands. The market share in Indonesia has grown
significantly in 4 times. Making us the third player in the
Indonesian market.
Excellent work!
Not only that, Jean-Christophe has also transformed the
working environment of L’Oréal Indonesia, modernized
its organization and developed a solid team through
his friendly approach. He prepared and developed a
tougher new generation of managers which will be
ready to tackle further challenges ahead.
As you know, Vismay Sharma will take over the position
starting 2012, and I would like to welcome him and to
wish him the best success in this new adventure. His
experience with L’Oréal for the past 17 years will surely
give him the confidence in his new role in the company.
I personally would like to give my standing applause
for both of them, for their loyal support in the L’Oréal
journey.
Well done and wish you the very best!
Jochen Zaumseil
21
JC'S BEST CAPTURED MOMENTS (2008-2011)
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JC'S BEST CAPTURED MOMENTS (2008-2011)
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JC'S BEST CAPTURED MOMENTS (2008-2011)
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JC'S BEST CAPTURED MOMENTS (2008-2011)
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