041123 - LIES 14 Template Nov 04 LDPG.qxd
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041123 - LIES 14 Template Nov 04 LDPG.qxd
Newsletter Issue 14 Digging for Value Mind the (funding) Gap Your Business needs You! Floating Charges Where Do You Go To My Lovely..? Inside Story Women in Business 65 Duke Street London W1K 5AJ T 020 7495 2244 F 020 7499 9442 [email protected] www.wingrave.co.uk Wingrave Yeats Partnership LLP is registered to carry on audit work and regulated to carry on a range of investment business activities by the Institute of Chartered Accountants in England and Wales. Winner of: Best Medium Sized Firm of the Year Accountancy Age Awards for Excellence [2003/2004] Best Business Adviser of the Year CBI Growing Business Awards, Christopher Jenkins [2001/2002] Contents Editorial 1 Mind the (funding) Gap 2 Your Business Needs You 4 Skiing with Gordon Brown 6 Floating Charges 8 Where Do You Go To My Lovely..? 9 Inside Story 10 Women in Business 12 Back to my Future? 13 Intelligent Cost Cutting 14 Lending Index 16 Courtney Miller 17 Anorak’s Corner 17 Time Saving Office Technology 18 News about You 20 News About Us 21 “Sisters 2003” - Watercolour - (H) 8 3/4” (W) 9” Disclaimer This newsletter is published for the information of clients. It provides only an overview of the regulations in force at the date of publication, and no action should be taken without consulting the detailed legislation or seeking professional advice. The fact that certain companies have taken advertising space / or written articles in this issue does not imply that their product or service is recommended by Wingrave Yeats. Therefore no responsibility for Editorial Digging for Value A couple of months ago, Cordelia, my 20 year old, asked me to entertain several of her second year university friends at supper. The discussion inevitably turned to their career prospects. To my amazement not only did they all know what they wanted to do but one of them had already chosen the law Firm, with which she wanted to take articles. Asked whether I felt that one particular Firm in the Magic Circle was better than another, I replied that I didn't think it really mattered which one she chose, nor which Profession she entered, nor indeed whether she were to turn down the lot of them and choose to become a journalist. She probably wrote off my reply as an infuriatingly obscure response from a "grumpy old man" but the truth of the matter is that the creative process is common to any activity. Over time we all find fulfilment and value in the strangest of places and in the strangest of careers. A career in the Professions brought out the journalist in me; one would hardly have expected that Accountancy would have offered an opportunity to write about dysfunction in human relationships. The reward lies in discovering the talent in oneself and using it creatively. Speaking of the Arts, Courtney Miller, the painter we are featuring in this issue, spends much of her time studying every day objects and ordinary places. With the eye of an artist she discovers in them what others with a less tutored vision fail to appreciate. In her case it is her ability to change our perception that creates something of real value. As accountants and business advisors we are there to do the same for our clients, albeit using the language of the Business World: that of numbers, balance sheets and percentages. For more information contact Christopher Jenkins @ [email protected] / 020 7495 2244 If any of you would like to take space in the next issue, do contact Emma Glancy: Direct Dial +44 (0)20 7317 6669 Switchboard +44 (0)20 7495 2244 Email [email protected] Fax +44 (0)20 7499 9442 Web www.wingrave.co.uk 1 “Mind the (funding) Gap” Client in Pub: "I can't believe the last lot of interest charges that the Bank dumped on me just before I went off for Christmas... it might just about have been bearable if they had showed the slightest bit of interest in supporting the business, now it's taken off. I suppose I should have listened to a friend of mine when he said that he'd put in the funding in return for half the business. At least I could have slept at night." Ever caught yourself thinking the same thing? Or have you been one of those very clever people like Graham Kirkham who brought DFS to the main market still owning a huge slice of the equity? I know that most people would tell you they would rather have 1% of ICI than 100% of their own business, but I then asked Matthew (he runs a media business- sales of £10m) whether he had actually thought about how much that 50% equity stake would have cost him. It would have been an awful lot more than the interest he had paid his Bank to achieve the same funding. And did his bank ask for a slug of his business? No! Yes, but everyone, including you, tells me that cash is the lifeblood of a business, borrowing puts the business at risk and quite frankly I would rather play safe; (agreed, but there am I thinking about all the other business risks he probably takes that are far more scary than borrowing money and which he takes willingly because he knows about that side of it). 2 Well, guess what? It all comes down to the same old thingthinking and planning ahead, understanding how the financial model works that reflects your business. Have an intelligent, robust plan, know what your business will look like in 5 years' time and how you are going to get there. Then you can fill up with the right mix of debt and equity that will maximise your wealth at the point at which you have decided to realise it. How about a few Golden Rules? Plan your funding. You have to have a Business plan. It must be robust - be drop-tested, turned inside out. If you can't do it, then ask your accountant. If they can't, then find one who can. Examine thoroughly your profitability and your cash flow. Know how cash flow behaves in your business. Sensitise the forecasts and examine the mid-month peaks that don't show up. Forecast what your existing covenants will look like and how close you will get to the restraints of the current agreements. If you choose to rely on debt to fund the business, arrange it in advance. It is less risky to borrow more and remain comfortably within your limits, than it is to have a smaller facility and exceed it. 3/4” (W) 8 1/4” “Label’s 2003” Watercolour (H) 7 Assess the risk involved in gearing up before you do so. Avoid giving away equity unnecessarily. Your Business Plan will provide the Road Map and will allow Look at Bartering that can avoid the use of cash. Look at you to assess what contingencies you need to build in and doing deals with your suppliers. what level of Risk you are happy with. If the forecast show an unacceptable level of risk then you must raise equity. In the end, the equation may be a difficult one to get right, but at least spend the time early on in trying to do so. Your Give it away, but not too early. business only needs to be half the size it could be, if you have not needlessly given away twice as much equity than you The "market" in your shares starts from the minute you had to! incorporate, not when you list and the price of your shares rises far more quickly in the first few years than in the last. Look l at off-balance sheet ways of funding your working capital. See if Trade Finance works as it did for a client of ours in the record business. Mike funded £400k of stock and £200k of debtors without giving away any equity and only putting up £10,000 of his own cash. His business is now the largest re-seller of vinyl in the UK. Yes, it costs but that is irrelevant, Christopher Wingrave Jenkins Yeats. is He Senior was Partner voted of “Best Business Advisor of the Year” by the CBI in 2001/2002. Email him at: [email protected] Or ring and talk to him on: 020 7495 2244 provided that it does not strangle the business and that the time delay in accumulating profits does not compromise the business plan. 3 “Your Business Needs You” Old fashioned values and what investors look for in backing businesses “Location, Location, Location” This is the time old adage and mantra of what investors and home owners should look for as the key criteria in prospective properties they are looking to acquire. whether it's a 1 bedroom inner city flat, or a large landed estate. the number of bedrooms, the kitchen style and the ability to park off street. But the fundamental that we all know and observe as key, is the location - as a nation of homeowners, we have a preoccupation and inbuilt understanding of this. considering investing in businesses? markets, excellent products, leading edge technology, a strong growth story, quality clients, a booming sector… yes, oh yes, I hear you say - all of these are key, but the real fundamental for investors, and the mantra regarding businesses, is 'management, management, management' knowledge and input are not executives within the business. best results from a business and ensure that the performance is maximised. whilst they will inevitably get to consider all of the facets of the business, their foremost and primary consideration will team, judgement calls on daily business decisions, the overall composition of which will inevitably make or break a business. Technology and work place practices now determine in management skills of a rounded and complete team more than at any time before. However, given the pace of change and speed of information and communication flows, which in themselves create a more competitive and complex business environment, it should not be surprising, albeit perhaps sometimes paradoxical, that the key to good business is as long established as it always was and lays at the hands of This is so, not just in large complex multinational businesses, but also in owner managed enterprises, where, whilst there may typically be an entrepreneurial principal, When venture capitalists and bankers back businesses, management and responsible for taking the pulse and making the fine those responsible for its management. A good management team will always be able to get the and management that they will backing. 4 Investors and bankers, whilst able to add valuable (let alone compliance) are at an all time high, calling upon What do venture capitalists and bankers look at when the with all the associated aspects within modern commercial many instances that the pace of change and communication So what's the story when it comes to business? be landscape, economically, technologically and practically, Accordingly, it's the management who will be ever present Sure, other components come into play such as the garden, therefore through thick and thin and navigate it across a changing enterprises, is pivotal to the ultimate success of a business. This we all recognise of course is the property 'story' - Niche The management team's ability to manage a business fundamentally it's the most successful businesses will comprise of complementary supportive teams with experience and input across all areas of the business. So let’s consider that classic question:- What makes a good management team? Given the composition of the team is crucial to the success of the business, advisors and financiers spend considerable time discussing and debating the make up and coverage of the management team. They may well suggest adding - Experience and track record A demonstrable and relevant track record of experience pertaining to the business and its development is key This may include some of the following examples Sectoral knowledge - some e.g.'s (not exhaustive):technology retail services manufacturing media - Experience of business stage and development Having previously seen the stage and structure of the business development and therefore recognise and experienced the challenges of that stage (not necessarily the sector, although each market has its own challenges) - some e.g.'s (not exhaustive):start up multi site roll out rescue and turnaround going public (ie floating on a stock exchange) buy and build additional members so as to enhance the experience and offering of the management team as a whole. A typical enhancement may be the introduction of a nonexec Chairman or a Finance Director. Such appointments frequently comprise the final pieces of the jigsaw in creating a fully rounded and experienced team to take the business from one stage to the next level. As advisors, when we review business plans and consider the merits of the opportunity, the CV's and description of the management team are a primary focus. All of the 'desk top' review components of reading CV's and considering the complementary composition of the team, are important. However the real test is meeting the team and seeing the blend of skills at first hand and how communication and a shared view and voice is attained. No matter how well a drafted plan and description of the management team and its business may appear, there is no - Market and Client knowledge Embedded client relationships substitute for assessing the team in a face to face meeting. Implicit understanding of key clients And it's this first meeting with investors and financiers that Implicit understanding of key markets proves so vital in the investment process. Will this team be in a position to deliver and manage the business proposition - Organisational and motivational abilities the ability to lead and motivate the team and the business as a whole demonstrable evidence of appetite to drive, direct and manage the business commonality of focus, aims and objectives of the team - Complementary composition of the team Whilst no one individual will be expected to have all the skill set outlined above, a blend of the above skills and experience must be evident across the team. The depth of the team's experience, especially pertaining to the challenges that lie ahead in their business and its development, is key. at hand? It is one which is prone to subjective, yet experienced judgement calls on behalf of the financiers. The financiers view will inevitably make a key contribution towards the making or breaking of his business. So next time you are discussing your business and are describing the leading edge technology, the market niche, the top quality products etc, don't shy away from the most important fact: that the real winning combination and attributable success of the business is down to you, the management team. You will determine the success or failure of the business - and if you're in any doubt on this, ask a venture capitalist or banker when you next see one. Just because an individual has seen tough times (even business failure) this doesn't preclude them from being viewed as a valued member of a management team. What counts is the experience gained and ability to bring the lessons learnt business model. from previous roles to the present Jeremy Rayment is a Partner in Magus Partners, Corporate Finance arm of Wingrave Yeats. Email: [email protected] Tel: 020 7317 0997 or via the Wingrave Yeats switchboard Tel: 020 7495 2244 5 Skiing with Gordon Brown At this time of year, with the clocks changing and the evenings drawing in, I'm sure many of us are turning our thoughts to spring and for some the prospect of a week or two on the slopes. I'm not sure if you will be thinking about Gordon Brown. However, he may well be thinking about you, and how he is going to pay for all his expenditure plans. As you are probably already aware the Chancellor has introduced new rules which obliged the developers and promoters of tax schemes to register them with the Inland Revenue and for tax payers who enter into these schemes to notify the Inland Revenue on their tax returns. This will mean that the Inland Revenue no longer have to worry about identifying these schemes when reviewing tax returns but can concentrate on blocking loopholes as soon as they are brought to their attention. When one considers that the Chancellor has already blocked various commonly used planning techniques retrospectively with, for example, the new rules on Pre Owned Assets, and that the Inland Revenue have enjoyed some success in front of their Lordships in the Court of Appeal (the Veltema decision), one might despair. However, all is not lost. Basic planning techniques can save one quite substantial sums each year and of course there is always the option of spending the money. 6 At a certain stage in ones life one could consider that all expenditure is tax deductible. Hence the reference to S.K.I. ing or Spending the Kids Inheritance. If you take the view that for every £stg above £263,000, or £526,000 for a married couple, that you leave for your heirs the Exchequer will receive 40p in Inheritance Tax on your death you may feel minded to book a second or even third holiday. However, before you rush out and do so there is certainly at least one alternative which your heirs may prefer you to explore. When looking at how to reduce ones inheritance tax liability most people are aware that you can give away £3,000 each year but the fact you can make limitless gift out of income is less well known. If you are in the happy position that your income exceeds your expenditure you can give away that surplus each year without it being brought back into charge if you don't survive the gift by seven years. The legislation is drafted in terms of "normal expenditure" so you do need to consider your income and expenditure over a number of years and establish an intention and pattern of giving away the surplus. A letter to an heir setting out your intention to pay a life insurance premium or school fees for a grandchild should be sufficient provided you can also show that the income is surplus. (W) 18 3/4” “Stair and Shadow 2003” Watercolour (H) 11 If your circumstance should change for some unforeseen To illustrate, I was preparing a set of Estate accounts for a reason in the future and you no longer have a surplus you client who had died recently when I became aware of are not bound to continue to make the payments. regular receipts of £500 per month from her son, one of the principal beneficiaries of her Will. This altruistic gift from The key issue when considering Inheritance Tax is that the son to mother, which he had been too modest to mention donor has sufficient income and capital to meet their own to me, had been going on for about 5 years since his father needs in every conceivable circumstance. had died and came to almost £30,000. How very generous (I have been accused of flattery by some when I have told seventy year I hear you say but you would not be the only one. old clients that they are far too young to be thinking about Chancellor would also be happy because in simple terms he giving away substantial amounts of capital.) The Even if you was going to the recipient of an additional £12,000 because feel as though you are in a position to help children and the net Estate exceeded the Inheritance Tax exemption by grandchildren now circumstances can quickly change and an additional £30,000. this is where gifts out of normal expenditure can prove very flexible. If mother and son had had an informal agreement in place it could have acted like an equity release scheme and the If on the other hand you are asset rich but income poor regular transfers could have been treated as a loan, thereby what can you do? reducing the chargeable Estate and saving Inheritance Tax. If your main asset is your home you might consider moving to a smaller property and investing the capital that this releases but investment returns have For many people discussing Inheritance Tax issues seems not been that good over the last couple of years. There has too morbid and it is often difficult to strike the right balance also been a certain amount of comment in the Press about between the generations: sometimes parents are trying to whether the commonly marketed equity release schemes give away too much and likewise their (potential) are caught by the Pre Owned Asset legislation but the beneficiaries might expect too much. Inland Revenue have recently confirmed that they are not. always happy to discuss the options, often in conjunctions However, I prefer a more holistic approach which takes the with other advisers, and we will try and ensure that you and whole family's circumstances into account and potentially the Kids get the holidays and not Gordon Brown. However, we are cuts out the middle man. Giles Bates is a Tax Partner at Wingrave Yeats. Email: [email protected] Tel: 020 7495 2244 7 £ £ Floating Charges £ Crown's right to be treated as a preferential creditor, there is still much to fight for because, for insolvencies commencing after then, up to £600,000 of a company's realisations which would otherwise go to floating chargeholders must be set aside for its unsecured creditors. The issue also has wider significance, since if clearing banks are denied fixed charges over book debts, businesses will find it harder or costlier to obtain finance as a company's debts may often be its most valuable asset. Banks are also likely to lose out to factors who do not face such difficulties Victorians were not just great inventors, they recognised that businesses needed working capital, so they invented the floating charge too. Two centuries later, however, a debate is raging about whether a company which thought it had given a lender a fixed charge over its book debts may only have given a floating charge. At the heart of the matter is whether a borrower's freedom to withdraw monies from the account into which its collected debts are paid, deprives the bank of the control it must have for the debts to be subject to a fixed charge. because, instead of charges, they take assignments of the debts and give notice to the debtors. Many businesses feel uncomfortable about financing working capital this way. The first instance Spectrum judgement held that a borrower's freedom to draw on its account prevented the bank from having control over its customer's book debts even where the charge was in standard, Siebe Gormanstyle, form. This required the borrower to pay all its debts into an account at the bank. The Court of Appeal, referring to Victorian banking principles, held that debts, when collected and paid into a customer's bank account, cease to be the customer's property as title passes to the bank. That That is what the Vice-Chancellor thought earlier this year in the test case of Re Spectrum Plus Limited which concerned a paint company that went into liquidation in 2001. In May, however, the Court of Appeal differed and upheld NatWest's fixed charge over Spectrum's book debts, agreeing with the conclusion of the High Court in the landmark case of Siebe Gorman (1979). is not inconsistent with the bank having control, because if the contract between the bank and the customer permits the customer to draw on the account, it is new monies, and not the collected debts, that are withdrawn. Consequently, the Court of Appeal concluded that Siebe Gorman was correctly decided albeit that its reasoning differed. This was a huge relief to the banks who had relied on Siebe Gorman for a quarter of a century as the benchmark for security over book debts, until the Privy Council threw this into doubt in the well publicised case of Brumark (2001). Since Brumark, millions of pounds have been held up in company insolvencies with insolvency practitioners not risking paying the collected debts to banks for fear of challenge from preferential creditors who stood to gain from that decision at the expense of the banks. That is because the nineteenth century legislature established a class of In an interesting twist, the Appeal judges postulated that the Siebe Gorman-style debenture on which banks have relied for 25 years could, by custom, have the effect given by the judge in that case, even if his reasoning was wrong! The result is, for now, a vindication for the banks who, faced with considerable criticism, refused to accept that the Privy Council's decision in Brumark was binding law. Because of the important issues in Spectrum, the Court of Appeal has granted leave to appeal to the House of Lords. Now's the time to place your bets! creditors, known as preferential, who were given priority over floating chargeholders. The class includes certain employees' claims and, until recently, the Inland Revenue and Customs and Excise. Even after the implementation of the Enterprise Act in September 2003, which removed the 8 This article appeared in the September issue of Financial World, the magazine of the Institute of Financial Services. Rupert Connell, partner, Fladgate Fielder Tel: 020 7323 4747 Email: [email protected] “Where do you go to my lovely..?” For many of you these words will have conjured up memories of the '60s hit record by Peter Sarstedt. Sorry! - This article is not designed to bring back romantic memories but to deal with the serious question of what to do about process outsourcing especially to exotic places like India, Malaysia or “Porch 2003” - Watercolour - (H) 7 3/4 (W) 9 even China. For the largest organisations placing a call or processing centre thousands of miles away may make excellent sense in terms of cost savings and service delivery - but for most small and medium sized firms such considerations are a distraction. Similar or greater cost savings or service benefits are readily available from simply just making use of modern readily available, modestly priced systems and by implementing straight through processing. excess cost (which generally have arisen through benign neglect) does not lie in contemplating transferring the work Such a solution would almost certainly tie up a great amount of senior management time, not to mention the virtually unavoidable stress and worry associated with the nagging concerns as to whether outsourcing off-shore is really right for the organisation and something that the management are confident they can effectively manage. 'back office' function with invoice processing (both sales and stock they are there, never quite seem to be realised The advent of on-line processing systems, accessible through any web browser (and giving powerful data capture and processing capability from any location), together with well controlled processes can offer many, if not most, firms a quicker, lower anxiety route to similar (or most likely greater) service and cost improvements than those publicised by the myriad of distant off-shore processors. So - for you - it may be that the answer to the question ‘Where do you go to my lovely’ ..? is: invest in your own infrastructure and/ or make use of one of the standardised on line processing services that are offered by one of the new breed of Processing operations are typically left to be managed as a purchases), savings in back office functions, although everyone knows modern, standardised, straight through 'touch-it-once' and In the vast majority of cases the solution to inefficiency and half-way round the world. Not surprisingly therefore the potential efficiencies and recording and other clerical/ service providers that have emerged over the last few years - and which is located in your own back-yard ! administrative tasks being undertaken and controlled by the BizzServ FM provides high quality finance and finance function. accounting processing services at typically lower costs than a business can achieve for itself and Whether its intentional or not, it's generally the unpleasant Wingrave Yeats is delighted to be involved as a truth that the back office processing and finance systems joint venture partner. This article is written by are at the end of the queue when it comes to doling out the Martin Delbridge who is one of the founding spare cash and setting investment priorities. It is often said Directors of BizzServ FM LLP. that the back office is the first to be cut and the last to be For more information contact Martin on: given to! Email: [email protected] Tel: 020 7317 0953 19 3/4 INSIDE STORY 'O wad some Power the giftie gie us To see oursels as ithers see us. It wad frae mony a blunder free us An foolish notion..' So wrote Robbie Burns, in 1786, on spotting a louse crawling through the feathers of a fine lady's hat in church, thus still exposing her to our childish sniggers, well over 200 years later. And it's true - how hard it is for us to see ourselves, the way we go about our lives, our business, and how easy it is to walk into the same old traps, allow the lice free reign over our feathers, time after time. Some of it is because we just don't want to see ourselves to look in the mirror without flinching and face up to what we see. Other times, we just don't realize what we're doing - 'Old habits die hard' and its companion 'You can't teach an old dog new tricks'. They are somehow universal. They connect with you. You respond emotionally to them - they make you laugh, they make you cry. And they make you think about who you are and how you relate to the world around you. Imagine, then, what it feels like to see and hear your own story unfold around you, playing out the issues and adventures you have faced over the years. A very few amongst us, who have achieved great things, or endured terrible events, see this played out on a global scale. True Stories of or heroic endeavour - The But most of us, fortunately, don't have to risk our lives in the same kind of way. We live ordinary lives and do ordinary things. Except 'ordinary' here doesn't mean dull; common, yes, as in 'I know that', 'I've been there', but often the stories behind the suits and ties, the less obviously heroic exteriors, are passionately experienced and even more Which is where a particular kind of storytelling comes in, the kind of story Shakespeare describes as being able: '… to hold as 'twere the mirror up to nature, to show virtue her own feature, scorn his own image and the very age and body of the time its form and pressure.' The greatest stories since human beings first found artistic expression, from cave paintings to the Bible to Tolstoy, through to whoever you last read who gave you that glow of resonance and recognition that only good writing can give – Mark Haddon’s ‘The Curious Incident of the Dog in the Night-time’, as a recent example – all have this in common. Real or imagined, they ring true. passionately remembered. And this is particularly true in business. We all have stories to tell but instead of roaring them out in the pub, or hiding them away out of modesty or because nobody seems to want to listen, there are ways in which we can share those stories to look at ourselves and learn from these experiences. A number of consultancies now use the stories of everyday life in business as tools for change and development, particularly where behaviours and values are concerned. The stories tend to be about what stops you and your company achieving what you want and need to achieve, and how you have found ways through these barriers. By showing what life is actually like (as opposed to theorising), they can help you communicate better, innovate more, transfer knowledge, see into the future and, above all, deal with change. 10 Derring-Do Dambusters and Schindler's List are two that come to mind. My own company, like all companies, has a story to tell but, How do our stories compare with this one?' in our case, there is a difference. Not only is it our business to tell stories, albeit dramatically, we also emerged because 'The Man Who Never Gave Orders' became our story in that of a story. it lit the spark for a new tool for learning in the market-place through the serendipity of people, skills, place Once upon a time, a distinguished French industrial and timing which has evolved into the bespoke creative consultant became so frustrated with not being able to help service we operate today. It's still just stories at its heart companies see themselves as others saw them - and these but now we make them work to help you merge and grow were large and famous companies of the scale of Rhone- and sell and market what you do, and get the very best Poulenc - that he started writing stories derived directly from all your people. from his case studies. What gave them resonance beyond the natural drama and truth of their actual circumstances, Homer climbed up into the snowy heights of Mount Olympus was a particular style, like a cross between the fables of De so that he could have ( and therefore give us ) a different La Fontaine and the comedies of Moliere, set in the hard and clearer view of the landscape before he wrote The Iliad. commercial context of the 1980's. 'Hwaet!' commands the poet who transcribed the great oral folk tale of Beowulf in the so-called Dark Ages, so that we One of these stories was called 'The True and Faithful Story might, indeed, 'listen' to the wit and wisdom within. of the Man Who Never Gave Orders'. It tells of a profoundly Coleridge's Ancient Mariner has held us for over 200 years authoritarian, hierarchical culture hitting the bump stops of with his 'glittering eye' so that we listen 'like a three years' a lack of initiative and disowning of responsibility, to the child' and 'cannot choose but hear'. Mark Haddon's point where the company in the story has split into factions Christopher Boone in the Whitbread winning 'The Curious and silos all inward looking and bickering with each other Incident of the Dog in the Night-time' may be a 15 year old while their market slips away and doom is creeping ever with Asperger's Syndrome who has a difficulty in reading closer. Along comes the eponymous Man and - you guessed emotions but he helps us see ourselves in an all-too- it - turns the whole thing around. revealing light. Of course, the question, and the driver of the learning, is What is it that changes the way we think and behave? Is it 'How?' How did he change the entrenched behaviours he being told what to do? Or is it seeing what makes other found? How did he win over and remotivate a cynical and people change that helps us see ourselves in a different light? disaffected workforce who just wanted to be told what to do? Robbie Burns' 'Power' is out there and all around us. It's By transferring that shared investigation of the 'how' back to those doing the investigation - you and me, if you like - also within every one of us. All we have to do is listen. Hwaet! we can then ask the question: 'If we recognize similar concerns in our world, no matter whether on a different Tim Bannerman is a founder director of scale or in a different context, could we not approach them AKT Productions Ltd. in similar ways? Are there any lessons to be learned here? Tel: 020 7495 4043 Email: [email protected] Website: [email protected] 11 11 Women in Business The Female Touch I have recently joined Wingrave Yeats and amongst my interests over the past few years has been the increasing profile of women in business and the opportunities for formal networking which have emerged for them. I know from experience that networking events can be hit and miss unless carefully chosen. I also recognise that women have a very different approach to networking from their male counterparts. With this in mind I have joined together with the female managers in the firm to provide such networking opportunities for women in business. Why Women Should Network Whether you are a business owner or a key decision-maker within your organisation, there is a growing expectation that the ability to network is a key skill to have. The purpose of networking can mean different things to different people at different times, all of which are valid. There will be many situations you will face when you will need to promote yourself and your business. They will range from securing new customers/clients, making presentations to banks and other institutions for finance, seeking new suppliers, recruitment of personnel etc. With an established database of contacts built up through your networking activities, you can call upon a wealth of experience and knowledge to assist you in all that you may face in business. How Women Network Women are prepared to invest time to get to know the people they meet before they commence the process of promoting themselves and their business concepts. They are prepared to share their business experiences, both good and bad and they are prepared to admit when they do not have all the business knowledge they need. They are far more likely to ask each other for help than their male counterparts. Our understanding of the Old Boys Network is that there is an overriding expectation that the Network is there to make the best use of contacts to further a career or business. There may not be the same desire to build rapport before seeking to do business. That rapport may arise as the business relationship proceeds. Generally, male counterparts are far more forthright in asking each other for business. This is not to say that women cannot or are not successful in building networks, businesses and careers. They are. It is just that their approach is different and the traditional, male orientated networking events (such as go-karting or golf!) may not be to every woman's taste or strength all of the time. How We Can Help We will be organising facilitated networking events six times a year for small groups of business women. Past experience has shown that these intimate events are more successful and fruitful for those attending in generating opportunities for doing business with one another. The events will be a mixture of lunches, breakfasts and evening drinks. Some will have inspirational women speakers, whilst others will be facilitated events to brush off those networking cobwebs and to encourage everyone to talk. I hasten to add that in the past this has never been an issue! What facilitation will encourage you to do is to seek business opportunities both for yourself and for others, whilst getting to know more about the people you meet. We will also include some themed events which will concentrate on business issues such as financing for growth. What next? We would be delighted to hear about your business ventures and to assist you with building your network. So why not contact us to let us know if you are interested in attending one of our networking events? We look forward to meeting you and to sharing with you our experiences as women in business. For further information contact Kathryn Moran Business Advisory Department: 12 Email: [email protected] / Back to my Future? The bird may have flown the nest, but it is amazing how strong my "mother's" apron strings are! After a year of the most wonderful experiences, I have returned to Wingrave Yeats. In truth, I made my decision to return fairly early on and once I had landed, it was made even easier as I realised that I could start earning almost immediately. Immediate cash was a pretty key part of the decision making process. For Gavin and I to travel round the world for one year it cost us the best part of £25k. But I don't think even the most conservative depreciation policy could come anywhere near to spreading the benefit over my useful economic life. WY are currently going through a strong marketing drive and my input from the contacts that I built up whilst I was away have already shown results. Global Olivine, a waste management business that is in the process of establishing a plant in the UK, was a client I audited whilst in New Zealand. As a result of my contact with them over in NZ, their first point of call for professional advisors in the UK was WY. I don't think I could quantify the benefits from my career break. However, I was 26, had finished my ACA exams and had few responsibilities which meant I could relatively easily give up my income for a year, but I am not alone. All sorts of people are now taking the opportunity to improve their How many of these places have you visited? Canada, Costa Rica, USA, Australia, New Zealand, Singapore, Thailand, Vietnam, Cambodia, China, Hong Kong, Japan, Zimbabwe, Botswana, Zambia, Lesotho and South Africa. There are other side affects too. Everyone asks where my favourite place was. It is difficult to say, but I could certainly tell you that Vietnam and the States were the countries that exceeded my expectations. I was completely blown away by seeing giraffes in the wild in Botswana and I definitely want to go back to Canada. Japan was utterly perplexing and just managing to order a meal there is one of my proudest achievements. We took lollies to children in Lesotho and they were in awe of the tasty treats; I have never felt quite so privileged. The speed of change and development in China is immeasurable; the golf courses in South Africa are just stunning; and New Zealand will always hold the special memories. After all that I wanted to "get back down to it". I was refreshed and revitalised and there was the motivation to feel more secure and responsible. Not sure that the people who work with me would see that change, but I can assure you it's there somewhere! This probably has something to do with the fact that whilst we were away, Gavin asked me to marry him. Another very pleasant side affect of having work/life balance: "Saga-louts" for example. This is the new breed of 50+ (now there are a fair few partners who would fall into this category!) who see their 20+ offspring enjoying the benefits of global travel and want a bit of it for themselves. It is possible that some firms would see you as not being ambitious or committed by taking a year out. However I believe it is important to have a break, to give yourself a chance to re-examine your career path. It gave me the opportunity to mature and make some key decisions (not least with the surprise marriage proposal!) about where I wanted to be in 5 or even 10 years’ time. I could have spent appraisal after appraisal examining my goals, but I needed to step away from it for a while to get a proper perspective of what I wanted. If a firm can be brave enough to let a valued employee go at what could potentially be a difficult time, ultimately it will benefit from giving you that opportunity. They would certainly see how long their apron strings are. If that person returns then the working relationship will be better and the employee would be far more committed and motivated to making their working life a success. the time off to spend more time with each other. Like to know more? Contact Laura Custance in our Business Advisory Department: Email: [email protected] / Tel: 020 7495 2244 13 Intelligent Cost-Cutting Oh dear, it's that time of year again! How to shave off another £100,000 of expenditure from a Budget that you had cut to the bone last year? And if you were then told to throw away the red ink and spend your way out of trouble, would that make your day? If the answer is yes, then have a nice one. For Cost Centre, Read Valuable Resource Think of your Profit & Loss Account below the Gross Profit level (eg marketing, admin, fixed, and finance costs) not just as the reason why you haven't made Budget, but rather as a list of resources that can help your business prosper. What you spend on telecommunications enables you to communicate: there is bound to be a good business case for improving effectiveness here, so why spend less on it? Finance charges are not always bad: they represent the cost of investing in your business which, in a well-run private company, should be giving you a return on capital in excess of 20%. If it's not, then change the Business Model rather than starving the business of cash by borrowing less. For those Gardeners of you out there, we all know the difference between pruning and hacking something to death. Try cutting your way to prosperity and you may administer such a shock to the body corporate that it fades and dies. A strong Business Model can withstand the odd extravagance but a weak one will grow even weaker if it is denied the resources to recover. Spend your precious time strengthening the body of the business rather than just cutting off its branches; then prune it according to the seasons. If you do Cut, do so Intelligently Ask yourself why spending was authorised in the first placesomeone probably had a good idea. And don't cancel the Chocolate Biscuits! A well known Global Service Firm worked out that it could save £160,000 pa in the UK alone and so stopped them. Result? Immaterial improvement in profits and then a far more significant deterioration in output as its people flagged with low blood sugar every afternoon at 4 o'clock. “Open 2003” - Oil on Canvas - (H) 30 (W) 30 14 (W) 10” 1/2” “Billboard 2003” Watercolour (H) 10 How Often Should you Look at Costs A good Business Plan will provide the detailed picture of what the business should look like over the next five years. A business is a living organism: it may be made up of What needs to be cut should be dictated by its future shape widgets but it is much likely that its people are the most not by the whims of one person, even if they happen to be important constituent. It moves constantly, rarely stays still the Finance Director! unless it's about to die. Its cost structure should therefore be nursed constantly. Managers who only get out the knife No-one gets rich by wasting cash, but we all know that it's annually are ignoring the business for the rest of the year. worth reading the instructions before you start tinkering with a very delicate machine. The answer to intelligent cost- The secret to timing is to have in place the right reporting cutting lies in developing a detailed knowledge of your structures: sophisticated Rolling Budgets that ape the business, its product and the marketplace. Learn how to movement of the Business Dynamic, sensitivity analyses tune the engine rather than just giving it a good kicking and "what if" models. Cost centres should be increased as once a year. much as reduced. If part of the market opens up to you unexpectedly then pour resource, intelligently, into exploiting it. Capture the opportunity whilst it presents itself and before another competitor, more fleet of foot than you, shuts the door. Christopher Jenkins is Senior Partner of Who Gets to Use the Knife? Wingrave Yeats. He was voted “Best Business Advisor of the Year” by the CBI Well-run businesses are rarely the product of one person's in 2001/2002. efforts and no one individual (not even you!) should be allowed to take decisions in isolation. Difficult cost-cutting Email him at: [email protected] decisions need strong central management, but buying in to Or ring and talk to him on: 020 7495 2244 the consequences requires consensus. Before you deny resource to a department, ask the unit leaders to make the business case for budgets that they have set themselves. 15 WY Bank Lending Index September Results The index reads 150.0 up on last month’s figure of 107 and Table showing dominant reasons influencing lending continuing the upward trend line. Many bankers have sentiment welcomed the Bank of England's decision to leave interest rates unchanged. Financial markets, however, are still Table 2 looking for a further quarter of a point rise by the end of the Quality of proposals 27% 28% year. We now see a slow down in growth, which is more Changes in base rate 19% 14% sustainable. The Bank is aiming for steady growth with low Internal bank policy 16% 21% inflation in the coming months. According to the Inflation Other economic indicators 18% 17% Report, interest rates will move in line with market General market conditions 20% 21% expectation. The surge in oil prices may have contributed to Totals 100% 100% % Aug Responses % Sept Responses some softening of the world economy and held back the growth of UK export markets, nevertheless, the MPC insists The quality of proposals is still the highest indicator. The that rising oil prices are not yet a threat to the economy. "changes in base rate" is the least influential indicator. This The UK consumes far less oil and is reliant on oil far less suggests that the market was expecting interest rates to than other economies its size. remain unchanged. Internal bank policy has increased compared to the past few months. Overall, it seems as Table of Results though market performance is not a threat, especially with Table 1 % of Total Responding Much more 5% Slightly more 22% No change and its impact on the British economy. 66% Households are beginning to respond to previous rate Slightly less 7% increases. However, this could encourage consumer Much less 0% spending as the threat of higher interest rates seems to Total No. Responses 100% have diminished. The section responding to "slightly more" has increased The UK economy grew by 0.9% in the second quarter, but compared to last month, indicating that bankers are pleased weaker manufacturing production during the summer with the proposals put before them. The section responding suggests that the pace of expansion could ease in the third to "no change" is slightly higher than last month. Even quarter. though a few bankers have indicated that they were willing to lend "much less", the overall outcome indicates that bankers are still positive. The graph opposite indicates the relationship between the WY Index Graph, Base rate and GDP quarterly growth. We predict that there will be an increase in GDP in the next quarter. Our prediction seems to be supported by bankers as the WY index has increased this month. For more detail on the Index do look at our website www.wingrave.co.uk 16 the growing uncertainty regarding the increasing oil price Courtney Miller 'I am inspired by places and environments. These are not She has received numerous prizes to pursue her work always glamorous places, but they are always 'real' places. related to art and architecture and is immersed in painting, My work investigates everyday life with an interest in exhibiting and teaching as her practice. communicating a spatial idea... exploring the ways people organise, design and colour their individual environments. I You may contact Courtney on 07973 722 857 or hope my works inspire the viewer to appreciate everyday [email protected] to view work or arrange to visit her environments in a new way and imagine the space and studio. place beyond the canvas.' courtney miller bellairs So speaks the artist we feature in this issue, of herself. Unit C, Church Street Workshops Courtney is a practicing artist influenced by her training and 172 Stoke Newington Church Street experience in architecture. London Her paintings (oil and watercolour) explore composition, scale, space, structure, N16 OJL repetition and social conditions while focusing on everyday United Kingdom life. Courtney studied at the University of Maryland, the Yale School or Art and the Yale School of Architecture where Mobile: 00 44 (0)7973 722 857 she received a Master of Architecture degree. More information available at: www.cmiller.clara.net Anorak’s Corner: GoTo... Excel Some functions the mouse simply can't try like changing Hot tips: between absolute and relative references1 using 'F4'. 1. A cell reference eg A1 changes as it is copied from one Luckily though the GoTo functionality unlocked by 'F5', can cell to another. still be reached via the Excel menu using a mouse. being relative to the position of the cells. This behaviour This is known as relative referencing, can be stopped altogether by changing the reference to Pushing 'F5', (or if you insist on using the menu: Edit…Go $A$1; also the column can be fixed on its own - $A1 - To) lets you jump through a time saving tunnel to any cell or for the row - A$1 by giving its name2 or reference - see figure A below. 2. Names are created using the menu: (Yes, you could scroll there Insert…Name…Define - see figure C below. Naming using the mouse but that cells or ranges makes formulae more readable and also punishment is of your own the names can be selected using GoTo. choosing.) positive side effect is that the name box to the left of the A further formula bar at the top of the screen can be used to But wait… there is more. Much select and GoTo the named cell or range. more in fact. At the bottom of the GoTo form is a button aptly Figure A named "Special". Go on… be adventurous… give it a click (see, even computer vermin are occasionally preferred) or for the pure of heart "'Alt' S" does nicely. The special button opens up a whole new world of useful options - see figure B. For example, you can select all cells with numbers in or with formulas or just text etc. Having done this you can then Figure C do things like change the Ralph Ambrose is a consultant to Wingrave Yeats FMS selected cells format eg add a department, advising on select assignments. dash of colour to make them Email: [email protected] Tel: 020 7317 6694 stand out. Have Fun! Figure B © 2004 Executive-E Limited www.executive-e.co.uk 17 Time Saving Office Technology Electronic Stamps So you've got a nice address label with the correct postcode, Computers are everywhere but things still seem to take forever. Wouldn't it be great if technology actually saved you time instead of wasting it? We review nine pieces of technology that can actually make life easier. Label Printer Writing out labels on addresses can be a real chore. Especially if you are used to touch typing or you have a database of addresses already programmed into your computer. Now the Dymo Labelwriter eliminates this small but irritating job. In Outlook or Microsoft Word, all you have to do is select an address and click on the printer icon and out pops a neatly formatted, printed address label. The Labelwriter 330 Turbo we reviewed is a small unit that doesn't take up much desk real estate. Dymo Labelwriters start at £82. The 330 Turbo is £135. www.dymo.co.uk Get the right address The Royal Mail's postcode finder is a quick way of checking you have the right postcode. Go to www.royalmail.com and click on "Postcode/address finder". You need to register but the service is free for occasional searches. If you deal with lots of addresses, QAS's QuickAddress program uses a database of postcodes and street addresses to make entering addresses quick and accurate. QAS QuickAddress, download a free trial from www.qas.co.uk now what? The Post Office has a new computer program called SmartStamp that can actually print digital stamps straight onto envelopes. No more scrabbling around for penny stamps or traipsing to the Post Office to stock up. You can also print your own slogans and logos on the envelope next to the stamp. The virtual stamps are purchased electronically over the Internet. SmartStamp, subscription £50 a year plus the cost of stamps used, www.smartstamp.co.uk Electronic Dictionary The Sharp PW-E500 is the size of a pocket calculator but, Tardis-like, it contains the Oxford Dictionary of English, the New Oxford Thesaurus and the Oxford Dictionary of Quotations. Type in a word on the little keyboard and up pops the pronunciation, spelling, derivation, alternative words and quotes. Sharp PW-E500, RRP £100, www.sharp.co.uk Send text messages from your PC Sending text messages is much more time-efficient than a lengthy phone conversation. However, using phone keyboards to type them is an exercise in frustration for anyone aged over 16. Luckily, Esendex's Messenger service lets you send messages from a web browser or via email on your computer. Alternatively many new laptops support Bluetooth which means you can send messages to your existing mobile phone directly from your computer. TDK make a useful range of add-on Bluetooth adaptors for desktop PCs which can also do this trick. Esendex, £250 to set up, £25 per month and 7.5p per message. www.esendex.com. TDK Bluetooth adaptors, www.tdksys.com 18 Hands free in the office You might look daft wearing a telephone headset, but if you're on the phone a lot, you'll have fewer aches and pains and you'll be a lot more efficient. Most office phones have a socket for a headset, so adding one like Plantronic's excellent Duo Pro is easy and relatively cheap. For more flexibility go for the CS60 which is completely wireless so you can walk around, even from room to room and still be reachable. Plantronics Duo Pro, £69; Plantronics CS60, £234, Dymo Printer www.plantronics.co.uk Rapid backups Iomega's new REV removable disk drive may be the perfect alternative to slow, tedious tape backups. It uses removable disk cartridges which makes it easy to take data offsite once it has been backed up. Each reusable cartridge can hold 35 gigabytes of date - more than enough to back up most computers or a large chunk of data from a server. Because it uses hard disk technology rather than magnetic tape, you can back up 20 gigabytes in under 20 minutes (versus several hours for tape). Iomega REV, drive £190, cartridges £34 each, www.iomega.co.uk Instant messaging Businesses are increasingly using instant messaging. Long popular among home users, it combines the immediacy of REV Drive Disk a phone call with the convenience of email. Microsoft's Windows Messenger is built into Windows and allows you to see whether other users are online or not. If they are, sending a message is easy: click on the recipient's name and type. When you press return, the message appears on their screen instantly. Windows Messenger, free, www.microsoft.com/windows/messenger News you can use It would be great if you could get a real time news feed on all the subjects that matter to you straight to your computer, without paying Bloomberg or Reuters a small fortune in subscriptions. Thanks to Really Simple Syndication (RSS) you can. Best of all, it's free. CS60 Headset What happens is that news providers, ranging from individual bloggers to mighty news corporations like the BBC, provide RSS feeds. Using free news readers, such as Pluck, (which integrates with Internet Explorer), Newsgator (which works in Outlook) or a standalone program like Awasu, you can get frequent updates of breaking news. There are tens of thousands of sources and it's easy to set up. RSS News Readers, www.awasu.com free, www.pluck.com, Like to know more? Contact Rick Ktorides in our IT Consultancy: Email: [email protected] / Tel: 020 7495 2244 This article was written by Matthew Stibbe, a business and technology writer. Website: www.stibbe.net Chinese Delegation FMS Tri-athlon As part of our push towards global domination Giles Bate Ralph Ambrose, Peter Li, entertained a party of Tax Inspectors from the Chinese Greg Dale and Michael Government. The event was organised by Mrs Johnson of Ogazi completed this year’s Discovery Solutions. Michelob London Tri-athlon, which took place over the weekend of 31 July to 01 August at the Excel Centre close to the Royal Victoria Docks. As part of the Olympic relay team, Ralph and Greg completed a 1500m swim, 40km bike ride and 20km run. Whilst Peter and Michael completed the Sprint relay consisting of a 750m swim, 20km bike ride and 5km run. (Their training regime was assisted by high speed climbing to 4th floor 65 Duke St!). The WY Alumni Club We have always tried to persuade ourselves that no one ever leaves the Firm, but sadly they do….. Discovery Solutions 20 Queensberry Place London SW7 2DZ Tel: + 44 20 7823 8484 Fax: + 44 20 7823 9070 Website: www.discoverysummer.co.uk Having said that only 4 of us have left to join competitor firms in the UK in the last four years. with friends outside the firm. Did you see it! Of course the consolation of saying goodbye to staff is that we end up We decided therefore to launch formally our Alumni Club with a get together, which took place on 18th November in the Boardroom at (good old!) 65 Duke Street. Following the success of the evening “Quite Ugly One Morning on ITV” this will become an annual event. 5th September 2004 | Featured James Newbitt | Based on Laura Custance will be organising future club events so if the award winning novel by Christopher Brookmyre | you would like to become a member do contact her. Produced by Murray Ferguson. Clerkenwell Films Tel: 020 7495 2244 52 Turnmill Street Email: [email protected] London EC1M 5SH Tel: +44(0)20 7608 2726 Fax: +44(0)20 7608 2226 20 Email: [email protected] We are pleased to announce the arrival of two new BA Partners Gerry Collins & Kathryn Moran (Kathryn is our first female partner). They were both previously at Morley “Herbal Teas” Oil on Canvas (H) 16” (W) 16” Joiners & Scott. Nasir Khan our new Marketing person, helping with our drive to bring in new clients and contacts. He is trialling us for a month and then may decide to take up a permanent position for two years or so. Robert Maddows joins us as a Supervisor in the FMS Nigel Rouse joins Magus from Clifford Chance, where he department. Robert is a newly qualified ACA having done spent a year giving forensic accounting input on various legal his time at Lewis Golden & Co where he’s worked for 3 cases. He qualified with KPMG in 2000 and spent a couple of years as an Audit Senior. He has also worked and lived in years with them in Australia before traveling and working in Japan for a year in 1999. Italy for a while. Nigel will get involved in due diligence, as well as supporting all our general advisory activities. Andy Monteith joins our BA team as a Manager. Andy comes from Baker Tilly in Watford where he was a Business Susan Greengrass joins Magus as PA to the Partner team. Development Manager. She has a BTEC in Office Management and as a qualified Executive PA brings with her a wealth of experience. Susan Eleanor Brown joins us in our BA department. studying Economics at University, After she joined PwC in previously worked for four years with the forensic team at Grant Thornton. London where she trained for just over two years. Eleanor then spent some time travelling in Brazil. Leavers Lucienne Lopez is our new Receptionist. Lucie, as she is better known, is from Sydney, Australia and lived in Madrid Alison Miegel is going back to Australia for 4 weeks before for a couple of months before moving to London. she starts her new job with OMD Europe Limited, part of the Omnicom group. David Hayers ACA Spent 3 years with the BDO Stoy Hayward Corporate Finance team, before working for the After nearly 2 and half years with WY Rebecca Evans has Corporate Finance unit at Deloitte Touche Tohmatsu in decided to move on and has accepted a position at Sydney. He joins Magus from Barracuda, a private equity- Chubb Insurance. backed managed pub group, where he had responsibility for reviewing potential acquisitions and other elements of Elizabeth-Jane Barry has decided to move on to new strategic financial analysis. challenges in the world of high finance at UBS Warburg. Shums Cassim joins the Magus team to run the deal Ross Burt has decided to move on to new challenges. origination and acquisition mandate activity. He has However, he couldn't find another firm that matches up to worked at ANZ Investment Bank, PwC and Credit Suisse WY in the UK so he's moving to Australia to take up 2 year First Boston. secondment with Ernst & Young in Adelaide. His experience covers both the origination and execution of M&A and capital raising transactions for corporate clients and private equity houses on an Chi-Ing Ng has decided to move on to pastures new and is international basis. joining Deloittes. Dominic Barker joins Magus as an Executive. studying Banking and Financial After Management at Khilan Shah is off to PwC, where he will be dealing with £50m+ transactions. It’s nice to be able to reverse the flow! Loughborough University, he spent the next two years working with a corporate finance boutique in Manchester. Gavin Walmsley is leaving our reception but not moving too He qualified as an ACA with Barnes Roffe in 2003 and has far. He starts a training contract with the solicitors, Rokeby since Johnson Baars LLP who are next door at No.63. specialised in business disposal assignments, acquisition mandates and financial forecasting. 21 Lunchtime at our Annual Conference 2004