Transformation and Hope ~ A Journey
Transcription
Transformation and Hope ~ A Journey
Transformation and Hope ~ A Journey Report to the Community ~ 2010 The Starfish Story A young girl was walking along a beach upon which thousands of starfish had been washed up during a terrible storm. When she came to each starfish, she would pick it up, and throw it back into the ocean. People watched her with amusement. She had been doing this for some time when a man approached her and said, “Little girl, why are you doing this? Look at this beach! You can’t save all these starfish. You can’t begin to make a difference” The girl seemed crushed, suddenly deflated. But after a few moments, she bent down, picked up another starfish, and hurled it as far as she could into the ocean. Then she looked up at the man and replied, “Well, I made a difference to that one!” The old man looked at the girl inquisitively and thought about what she had done and said. Inspired, he joined the little girl in throwing starfish back into the sea. Soon others joined, and all the starfish were saved. ~ adapted from The Star Thrower by Loren C. Eiseley A Message from the Board of Directors and the CEO BrookLaneworksdailywiththosestrugglingwiththechallengesoflife.Mentalhealth recoveryisajourneyoftransformationandhealingthatenablessomeonewithamentalhealth disordertoimprovetheirwell-being.Ourtrainedandcaringstaffworksindividuallywitheach person,helpingthemtounderstandtheirillnessandlearnwaystocope.Westrivetofocuson theuniquenessofeachpersonandembraceeachsuccess. Formorethan60yearsBrookLanehasneverwaiveredfromourmissionofhelping individualsimprovetheiremotionalandbehavioralwellbeingthrougheducationandtreatment. R. Lynn Rushing, CEO OverthepastyearBrookLanehasexpandedeffortstoprovideeducationalopportunitiesforthe entirecommunity.ThroughthegenerosityoftheWilliamandSylviaHunsbergerFund,manyseminarshavebeenoffered tobothmentalhealthprofessionalsandthecommunityingeneraltoenhancetheirknowledgeconcerningmentalhealth. Ray Geigley, Board Chair Noneofthiscouldhappen,however,withoutthesupportofourfriendsandneighbors.We aregratefulforthepartnershipsweenjoywithotherhealthcareproviders,publicschoolsystems andourchurchconstituents.Inthistimeofeconomicstruggle,oursuccessisdependentonthe generosityoflocalbusinesses,foundations,donorsandthetimeandtalentprovidedbymany volunteersincludingourBoardofDirectors. OurReporttotheCommunity2010willgiveyouasnapshotoftheworkthatwedoand thevitalservicesthatweprovidetothecommunity.Formoreinformationvisitourwebsiteat www.brooklane.orgorinviteoneofourstafftospeakatameetingorworkshop.Wearehereto serveyouandmakeadifference. Inpatient Services 2010 Mentalhealthissuesaffectallofsocietyinsomeway,shape,or form.ItisestimatedthatoneinfourAmericanswillhaveadiagnosable mentaldisorderatsomepointintheirlives.Over60yearsago,when BrookLaneopeneditsdoors,patientswouldstayforseveralmonthsat atime.Today,withacombinationofimprovedmedicationsandmore comprehensive out patient services, patients are only hospitalized for sixtosevendaysreceivingroundtheclocknursingcareandintensive clinical interventions from a multi-disciplinary treatment team. Upon dischargepatientsreceiveaplanofactionofferingsupport,guidanceand intervention. Thisyearwehaveseenanincreaseintheneedforhospitalization foradults,adolescentsandchildren.BrookLaneistheonlyhospitalin theareatoofferpsychiatricservicesforchildrenandadolescents.This increase in need has often challenged our ability to provide beds for everyonewhorequireshospitalization.Wearecurrentlyreviewingways to convert parts of our existing building into additional rooms to best serveourclients. Partial Hospitalization Program Forpatientswhosecarecanbeprovidedinalessrestrictiveenvironment,BrookLaneoffersaPartialHospitalization Program(PHP)forchildrenandadolescents.Wehaveseenasignificantincreaseinthenumberofpatientsservedthrough thisprogram.ServicesareprovidedMondaythroughFridayonourmaincampusandfocusonunderstandingwellness, feelings,self-esteem,socialskills,angermanagement,assertiveness,problemsolvingandbehaviormodification.Wehope toopentwosimilarprogramsin2011,oneinFrederickforchildrenandadolescentsandoneonthemaincampusthatwill careforsenioradults,ages60andover. Outpatient Services Outpatientservicesarealsoavailablethoughourtreatmentstaff.Thisistheareawherewehaveexperiencedthe greatestgrowth,servingover350morepatientsthantheyearbefore.Wehave27therapistswhoarecommittedtohelping individuals be more effective in caring for themselves, relating to others and achieving personal goals. Services are availableonourmaincampus,theNorthVillageofficeinHagerstownandourWestviewofficeinFrederick. Earlyinterventionservicesforautisticchildrenbeganinthesummerwithonegroupoffivetosixyearoldchildren. Thesuccessofthatprogramhasledustooffergroupsforchildrenagestwoandahalfthroughfifteen.Currentlywehave 60childrenattendinggroupsessionsandhaveaddedaparentsupportgroup. Number of Patients Served 2010 Program Inpatient Outpatient PHP Children/Adolescent 918 2529 276 Adults 791 1444 N/A Totals 1709 3973 276 Pamela Pamelaworkedinthehumanresourcesdepartmentatalocalbankfor20years,whereshewasresponsiblefor managingalltheinsurancebenefitsforemployees.LastyearPamela’sbankwasboughtoutbyalargerbankinginstitution, whoseheadquarterswaslocated50milesaway.Thingsattheofficestartedtochangedrastically.Thenextsixmonths revolvedaroundnamechanges,newforms,insurancebenefitchanges,salarychangesandlayoffs. Pamelafeltfortunatethatshestillhademployment;however,herdutiesatthebankchanged.She wastheonlypersonleftinherdepartment,withmostdutiesnowherresponsibility;shebecame overwhelmedwiththeworkload.Themorningwasverydifficultforherasshestruggledtoanswerthephone,manageclaimsandtakecareofthemountainofpaperworkonherdesk. Shebegantonoticethatgettingupinthemorningwasverydifficultandshehatedtogetdressed andreadyforwork.Lifewouldbesomuchsimplerifshecouldjuststayinbed.Shelostherappetiteandinterestingoingoutwithfriends. Whenshewenttothedoctorhediagnosedherwithdepression.Ananti-depressant medicationwasprescribedandshewasreferredtoatherapist.Hesitantatfirst,Pamelacalled thetherapistforanappointment.Duringherfirstappointment,shespokeaboutherwork,her feelingsaboutbeingtheonlyoneinherdepartmenttostillhaveajob,andhowthenewworkloadoverwhelmedher.Togethertheyworkedonwaystodealwithheranxietyandhowshe mightimproveherworkenvironment.Thetransformationtookseveralmonths,butsoonthe combinationofmedicationandtherapyhelpedPamelaunderstandhersituationandhowto improveherlife. Spiritual Journey Faith is taking the first step, even when you don’t see the whole staircase ~ Martin Luther King, Jr. Pastoralcounselingisavailabletopeopleofallfaiths, as well as those without a particular religion. Upon request, our pastor visits individuals in our hospital. Healsoleadsgroupsessionsonlifeskillsforpatients, students and residents. Abundant Life counseling is availableforthoseseekingfaith-basedcounselingwithin theframeworkofBiblicalprinciples;whichbecomesa partofthehealingprocess.Anon-denomationalchurch service is held each Sunday morning. This past year Brook Lane has assisted with several seminars that blendfaithandmentalhealthissues. Most Common Diagnosis for Hospitalization Children/Adolescents BipolarDisorder AttentionDeficitHyperactivityDisorder Adults MajorDepression BipolarDisorder Specialized Programs Laurel Hall School – a special education program ~ Students with emotional and/or behavioral challenges are embraced in our special education program. Referred to us through the local Board of Education, students receive the educationalservicesrequiredbytheirIndividualizedEducationPlanaswellasindividualandgrouptherapies. ThisyeartheprograminWashingtonCountyhasdecreasedduetoadecisionofthepublic schoolsystemtoeducatemoreofthesespecialneedsstudentswithinthepublicschoolsystem. At the same time the program in Frederick County continues to grow as we include students fromMontgomeryandCarrollCounties.Specializedservicesforautisticchildrenhavealsobeen added. Stone Bridge~Ourlicensedresidentialprogramprovidestreatmentforchildrenandadolescents whoareincrisisandaretemporarilywithoutanappropriateplacetostay.Housing,education,life skillsandinterventionhelptransitioneachresidentfromonesettingtoanother. Funding for this program comes through a contract with the State of Maryland. This yeartheprogramhasseenadecreaseinutilizationasmoreandmoreclientsarebeingplacedin therapeuticfostercare.Weplantoopenaneightbedresidentialunitforadolescentgirlsin2011. Clients Served – 2010 Program LaurelHallSchool StoneBridge NumbersServed 132 70 Community and Professional Education Committedtoservingourcommunityasbotharesourceandanadvocateformentalhealthissues,BrookLane improvespublicawarenessthroughseminars,presentationsanddisplaysathealthfairs.WepartiallysponsortheWestern MarylandSchoolGuidanceConferencetoenhanceourrelationshipwiththosewhoworkwithmanyofourclients.Toursof ourfacilityareofferedasawaytohelppeopleunderstandthecareofthementalityill.Speakersareavailableonanumber oftopics. ThroughthegenerosityoftheWilliamandSylviaHunsbergerFund,BrookLanehasofferedcontinuingeducation tomentalhealthprofessionals.AsanauthorizedsponsorofcontinuingeducationcreditsthroughtheMarylandDepartment ofHealthandMentalHygiene,BrookLaneprovidesseminarsonavarietyofmentalhealthissues.Thisyear,seminars wereofferedoneatingdisorders,ethics,mentalhealthissuesintheelderlyandgrief. NursingstudentsfromtheHagerstownCommunityCollegecompletetheirclinical mental health rotation at Brook Lane. This includes the registered nursing program, the licensed practical nursing program and the nursing refresher course. In addition, Emergency Medical Service participants and Mountain State University students fulfill theirrequiredmentalhealtheducationhoursatBrookLane.Atotalof95studentshadthe opportunitytolearnfromourprofessionalstaffthispastyear. Volunteers/ Interns/Donors BrookLaneisfortunatetohavemanyvolunteerstoenhancetheworkthatwedo.Volunteersassistwithraising funds;tutorstudents,workinthelibraryandhelpsupportstaff.ThisyearweparticipatedintheDisney“GiveADayGet aDisneyDay”promotion.Over75peoplevolunteeredtoassistforaday,someshoveledsnow,otherscleanedwindows, whileothersworkedmulchingandplantingourflowergardens.Oneresultoftheseactivitiesisabeautifulbutterflygarden! GroupsofvolunteersfromCiti,AlleganyDentalandtheLeitersburgRuritandonatedmanyhoursoftimetopaint,garden andassistwithfundraising. Undergraduateandgraduateinternsaregivenlearningopportunitiesinthehospital,school,residentialhomeand administrativeoffices.Internshipsareprovidedinpartnershipwithanaccreditedclassfromthestudent’suniversity.This year we had 17 interns from Frostburg University, Hood College, Kaplan University, James Madison University, McDaniel College, Penn State, Shippensburg University, Salisbury University and UniversityofMaryland. Therearemanywaysthatdonorsassistourwork.Donations areusedtoassistaclientwhohaslimitedornoinsurancefortreatment ortoobtainneededitemssuchasclothing,toiletriesorschoolssupplies. Specialfundingfromcorporations,foundationsandindividualshelp purchase of new equipment, furniture and building improvements. ThisyearaspecialgiftfromtheLongMeadowsRotaryandRotary Internationalprovidedstartupfundingforearlyinterventionservices forautisticchildren. Donors Abundant Garden AC&T ACS Revenue Cycle Management Allegany Dental Mr. & Mrs. Jason Allen All-Shred, Inc. American Legion Auxiliary Mr. Gregory Andra Antietam Pediatric & Adolescent Care Apple Valley Painters Mrs. Susan Asbury Autograph Store Ms. Andrea Bailes Ms. Laurie Baker Rev. & Mrs. David Baker Mr. Doug Bare Mrs. Helen Bargen Ms. Jan Bargen Mr. & Mrs. Brad Barker Mr. & Mrs. Louis Barnes Mr. Michael Barnes Mrs. Betsy Beachley Beaver Creek Country Club Beaver Mechanical Contractors, Inc. Dr. John Benner Mrs. Victoria Beyer Mrs. Lynn Bibbee Ms. Rachel Bibbee Mr. Henry Biesecker Mr. Paul Biser Black Eyed Susan Blue Ridge Anesthesia Associates BMGM Architects Hon. & Mrs. W. Kennedy Boone, III Mr. & Mrs. Roland Bourdeau Mr. Erdman Bowders Mr. & Mrs. Howard Bowen Thank You! Mr. & Mrs. Ron Bower Mr. & Mrs. Donald Bowman Brethren Mutual Ins. Co. Ms. Barbara Brouillard Mr. Roberto Brown Ms. Crystal Brown Mr. Robert Brown Bulls & Bears Dr. & Mrs. Emmet Burke Burkholder’s Flooring America Ms Bonnie Burtman Mrs. Cathy Bushey Mr. & Mrs. Keith Byers Mr. & Mrs. Art Callaham Dr. Eric Carbonell CareFirst BlueCross BlueShield Carol & Company Mr. John Carpenter Mrs. Nina Carrill Ms. Kim Catlett Cedar Grove Sewing Circle Centric Business Systems CFP&M Insurance Agency Dr. Samuel Chan Mr. & Mrs. Frank Cholewicki Citicorp Credit Services, Inc. Ms. Jackie Cleary Ms. Lexi Cleary Mr. Dale Clugston Coldwell Banker Innovations Mrs. Lisa Connelly Mr. Alex Cosner Mr. Benelle Cosner Mr. Troy Cosner Mrs. Jackie Crews Cueto & Cueto Ms. Shirley Cunningham Mr. James Dale Mr. Harold Deibert Delaplaine Foundation Mr. & Mrs. Raymond Dick Mr. Duane Dillard Mr. & Mrs. Dennis Donegan Ms. Jaye Donian-Good Ms Danielle Donovan Ms. Patricia Dorio Dot Foods, Inc. Ms. Cynthia Doub Mr. Dave Drury Dr. Ruth Dwyer Ms. Kari Ebmeier Mr. & Mrs. Donald Eby Mr. & Mrs. Elwood Eby Mr. & Mrs. Timothy Edmands Mr. Merle Elliott Episcopal Church Women Ms. Pam Eyler First Data Mr. & Mrs. Brendan Fitzsimmons Rev. & Mrs. Deryl Fleming Ms. Doris Florek Flowering Heart Yoga Mr. Howard Forbus Mrs. Kathryn Fowler Mrs. Carmen Fox Frank B. Leidig Trust Mr. James Fritsch Mrs. Margaret Furry Ms. Faye Ganoe Mr. & Mrs. Michael Gardner Gary P. Palank, DDS, PA GBS Mr. & Mrs. Jack Gearity Ms. Jami Geary Mr. Michael Gehr Mr. & Mrs. Joseph Gerstner Mr. William Gilmartin Ms. Sharon Gladfelter Dr. & Mrs. David Gonzalez Mr. Harold Good Mrs. Zonya Good Mr. Harold Good Ms. Jaye Donlan Good Mr. & Mrs. Robert Good Mrs. Ginger Gourley Mr. Ken Graber Mr. & Mrs. Darryll Graber Mr. Ken Graber Mrs. Sue Graff Ms. Megan Graff Mr. Andrew Green Ms. Donna Griest Ms. Amanda Grossnickle Ms. Fallon Grove Ms. Marjorie Grumbacher Mr. & Mrs. Paul Gyurisin Mr. Steven Gyurisin Hager Park Antiques Ms. Gerri Haines Ms. Pat Halladay Ms. Kim Hamburg Mrs. Benelle Hammer Ms. Ashley Hanline Ms. Antoni Hanlon Mr. & Mrs. Philip Hannan Ms. Bessie Harder Mr. Sean Hauber Mrs. Suzanne Hayes Mr. Monty Hebb Dr. Brian Hepburn Mr. Ralph Hertges Ms. Joyce Hetzer Heurich Photography Ms. Kelsey Hilton Mr. & Mrs. Robert Hoffman Mr. & Mrs. Jerry Hoffman Homewood Retirement Center Homewood Suites Mr. Michael Hood Mrs. Carole Hopkins Ms. Joan Horst Mr. Robert House Ms. Ali Hovermale Mr. Chris Hovermale Ms. Carla Howell Ms. Tamara Huff Mr. & Mrs. Robert Hull Mr. & Mrs. William Hunsberger Mr. Paul Hutchings Dr. & Mrs. Kit Japzon Ms. Deb Johns Mr. Jim Johnson Mr. Maurice Johnston Ms. Alice Jones Ms. Sherri Kayhoe Mr. & Mrs. Charles Keeney Mr. & Mrs. Gary Kelley Kevin’s Everlasting Visual Images Ms. Phyllis King Mr. & Mrs. Matt Kinman Mrs. Debbie Kinzer Mr. Skip Klauka Ms. Letty Kress Mr. Joe Kuhna Mr. Rodney Kunkle Mr. & Dr. Pete Kurz Land O’Lakes Purina Feed Mr. & Mrs. John Latimer, III Mr. & Mrs. John Latimer, IV Ms. Sandra Law Law Offices of Michael G. Day & Asso. Ms. Cora Lehman Mr. & Mrs. Gerald Lehman Mr. J. Allen Lehman Ms Dawn Lewis Mr. & Mrs. V. T. Lindsay Linn Financial Group, Inc. Mr. & Mrs. Mike Lowe Ms. Ana Lucian Luxury Limo Service Mr. & Mrs. David Magaw Dr. & Mrs. George Manger Ms. Elizabeth Margrabe Ms. Becky Marshall Ms. Patricia Martin Mr. & Mrs. Del Martin Ms. Connie Martin Ms. Patricia Martin Mr. & Mrs. Tim Martin Mr. Luke Martin Martin’s Famous Pastry Shoppe, Inc. Mr. Peter McDonald Mrs. Vivian McDowell Mr. Bill McGovern Mr, & Mrs. Erwin Mellinger Mrs. Carol Mellott Mrs. Wendy Mellott Mr. Mike Metz Mr. George Miller Mr. Curtis Miller Ms. Randa Miller Ms. Krista Miller Mr. & Mrs. George Miller Modern Woodmen of America Monkey Joes of Hagerstown Mr. & Mrs. Michael Morrell Mr. & Mrs. Scott Morris Mr. Robert Morrison Mr. Dale Mueller Ms. Sue Munson Ms. Roberta Murphy Mr. Steven Musser Ms. Donna Needham Mr. Donald Neel Mrs. Dortha Neil Mrs. Karen Nelson New Paths Group Newville Church of the Brethren Dr. & Mrs. Robert Nitzell Mrs. Barbara Noel Nora Roberts Foundation Northwestern Mutual Ms. Marie Nowakowski Nutritional Services at Brook Lane Office Suppliers, Inc. Olive Garden Mr. Kyle Onderko Mr. & Mrs. Wesley Oswald Ott’s Horticulture Center Dr. Khendra Paey Ms. Wanda Pantle Mr. & Mrs. Jim Parker Mr. & Mrs. William Patrey Mrs. Cindy Pellegrino PenMar Development Corporation Podiatry Associates of Hagerstown Rev. & Mrs. Edward Poling Mrs. Janice Porter Mr. Edward Price, Jr. Ms. Christine Purves R. Bruce Carson Jewelers Mr. Jeff Reed Rev. Robert Regenold Ms. Barbara Renaud Mr. & Mrs. Harry Reynolds Mr. Bradley Reynolds Mr. Mike Rhoderick Mr. & Mrs. Lyle Rishell Mrs. Pat Robinson Dr. & Mrs. Corvin Robinson Robinwood Church of God Ms. Sharon Rock Mr. & Mrs. Ronald Rose Rotary Club of Long Meadows Foundation Mrs. Ellen Rowland Ms. Deanna Rudisill Ms. Judy Rudy Ms. Barb Rulewich Ruritan Club of Leitersburg Mr. & Mrs. R. Lynn Rushing Mr. Steven Rushing Ms. Melanie Saylor Mr. and Mrs. Franklin Schaller Ms. Mary Beth Schlabach Mr. Richard Schukraft Ms. Kathy Scott Ms Quay Scott Serafini Financial Services Ms. Della Shank Rev. & Mrs. Ronald Shank Mr. & Mrs. Galen Shank Ms. Sherlyn Shaughnessy Ms. Rose Shaw Ms Caryn Shearer We have carefully reviewed the names listed. If you find an error, please contact the Development Office. Mrs. Mary Shifler Ms. Debra Shrader Mr. Kenneth Shur Mr. & Mrs. S. Paul Sides Ms. Missy Sigler Ms. Virgie Small Mr. Tedd Smith Mrs. Michelle Smith Mr. Joseph Smith Smith Elliott Kearns & Company, LLC Mrs. Elaine Snyder Ms. Jennifer Solley Sons of the American Legion Mrs. Eileen Spangler St. Andrew the Apostle Catholic Church St. Paul’s Episcopal Church Mr. & Mrs. Newton Stake Ms. Deb Staley Staples Ms. Karen Starliper Mr. & Mrs. Robert Steigerwald Studio B Hair & Nails Mr. & Mrs. Tom Suffecool Mrs. Carolyn Suman Susquehanna Bank Mr. Paul Sweeney Mr. & Mrs. Melvin Swope Ms. Kathy Swope Target Mr. & Mrs. David Taylor Ten Thousand Villages The Brethren Mutual Insurance Co The Columbia Bank The DM Bowman Family Fdtn. The Hair Shoppe The Mathias Washington County Trust The Vacuum Store Thomas, Bennett & Hunter, Inc. Tower Bank Tri State Printing Triad Engineering Inc. Mr. & Mrs. Brent Trumpower Valley Mall Ms Tory VanReenen Mr. Jeff Vick Village Florist Dr. and Mrs. David Wampler Ms. Robin Warfield Washington County Convention & Visitors Bureau, Inc. WC Chapter Thrivent Financial Ms. Lisa Wease Ms. Terri Wease Ms. Cindy Weaver Ms. Patricia Webb Mr. Lukas Welty Ms. Vicki Welty West York Church of the Brethran Ms. Rhoda Whittington Ms. Amy Widmark Winchester Auto Ms. Linda Wishard Ms. Ann Wolfe Wright-Gardner Insurance, Inc. Yinglings Golf Center Mr. & Mrs. Randy Yoder Mrs. Haven Younger Ms. Marilyn Ziver Expenses* Administration 16% Brook Lane Programs Outpatient Treatment for all ages Short-term hospitalization for all ages Partial Hospitalization for children and adolescents Direct Care 84% Special Education for grades one through twelve Breakdown of 84% Direct Care* Inpatient Services 55% Residential Services for children and adolescents Transitional Care Home 11% Special Education School 23% Patient Revenues* Private Insurance 41% *FiscalYear’09-‘10 Outpatient Services 11% Medicare 17% Medicaid 42% Brook Lane Leaders Board of Directors RayGeigley Chair MichaelGardner,ViceChair CindyPellegrino,Secretary KennethGraber,Treasurer ClairBaker DavidBaker RonaldBower LorraineEby RogerEshleman ZonyaGood EricHenderson DorthaNeil RobertNitzell MarjoriePoling DavidWampler Leadership Team Medical Staff R.LynnRushing DavidGonzalez,MD JasonAllen,MBA,RN PatBourdeau,PHR J.EmmetBurke,PhD,JD CatherineByers,LCPC SharonGladfelter,RHIT DavidGonzalez,MD PaulGyurisin RalphHertges,MA KayHoffman,CFRE TamaraHuff,LCPC SkipKlauka,CPA CurtMiller SusanPatrey RonaldShank VirgieSmall,CDM,CFPP MaximilianBadoy,MD JudeBoyer,MD J.EmmetBurke,PhD,JD JohnCarrill,MD EricCarbonell,MD AngelaDumitrache,MD JamalFawaz,MD TieshaJohnson,CRNP CorrieneV.Kurz,MD MohammedZ.Latif,MD KhendraPeay,MD DakshaPatel,MD WilliamG.Prescott,MD CorvinRobinson,MD Chief Executive Officer Medical Director Vision Brook Lane Locations: Ahealthiercommunitystrengthenedbycomprehensive behavioralhealthservices. Main Campus- Hagerstown 13218 Brook Lane Drive PO Box 1945 Hagerstown, MD 21742-1945 Mission Tohelpindividualsimprovetheiremotionalandbehavioralwellbeing througheducationandtreatment. GuidingPrinciples Ourservicetothecommunityisguidedbyprinciplesdrawnfromthelife andministryofJesusChrist.Theseprinciplesarevitaltoourexistenceand integratedthroughoutalllevelsoftheorganization. Integrity~Servingothersinanethical,honestandsinceremanner. Compassion~Demonstratingconcernforothers. Service~Respondingtotheneedsofothersaheadofourown. Stewardship~Usingourresourcesresponsibly. Excellence~Committingtohighstandardsofqualityandperformance. Respect~Treatingeveryonewithdignityandworth. Outpatient Services- Hagerstown North Village 18714 North Village Hagerstown, MD 21742 Laurel Hall School - Frederick 4540B Mack Ave. Frederick, MD 21703 Outpatient Services – Frederick 5300 Westview Drive Suite 108 Frederick, MD 21703 301.733.0330 • 800.342.2992 www.brooklane.org