FACEBOOK ACCOUNTS AFTER - New York State Funeral Directors

Transcription

FACEBOOK ACCOUNTS AFTER - New York State Funeral Directors
directions
A MEMBERS-ONLY PUBLICATION OF THE NEW YORK STATE FUNERAL DIRECTORS ASSOCIATION, INC.
Member
News
FACEBOOK
ACCOUNTS AFTER
PAGE 5
Death
Page 9
A Changing of
the Guard
PAGE 6
EDRS
Update
May 2015
PAGE 10
May contents
6
9
NYSFDA Officers
Robert C. Enos
President
West Seneca
716-674-3636
Douglas R. Brueggemann
President-Elect
East Northport
631-368-1235
Walter J. Kent
Secretary / Treasurer
Elmira
607-734-5368
Francis “Joe” Martin, Jr.
Immediate Past President
West Henrietta
585-424-3700
Timothy P. Doyle, CFSP
Continuing Past President
Poughkeepsie
845-452-0460
A Changing of the Guard
NYSFDA member Jim Barnhart has officially retired, turning over the reins (and the keys), to his longtime employee, Jeff Bagley at C.H. Landers Funeral Home in Sidney, NY.
COVER: Facebook After Death
Facebook has updated their policies to be more sensitive
and respectful to grieving family and friends.
NYSFDA to offer CELEBRANT TRAINING
June 23-25, 2015 in Albany
This training has been designed for anyone interested in learning how to personalize
and design meaningful funerals or tributes. The curriculum to be covered: articulating
the value of the funeral; listening skills; family meetings; service planning; music
and readings resources; eulogy writing; closing ceremonies; master of ceremonies;
presentation skills; and developing the celebrant concept in the community. Register
today online at www.nysfda.org or call Kelly at 800-291-2629.
Bonnie L. McCullough, CAE
Executive Director
800-291–2629
Randy L. McCullough, CAE
Deputy Executive Director
800-291–2629
Bureau of Funeral Directing
518-402-0785
DIRECTIONS is published by the
New York State Funeral
Directors Association, Inc.
© 2015. All rights reserved.
1 South Family Drive
Albany, New York 12205
PHONE: 800-291-2629
FAX: 518-452–8667
WEB: www.nysfda.org
EMAIL: [email protected]
Editor: Rana Huber
Please send all contributing articles, photos,
and story ideas to [email protected].
DIRECTIONS Magazine Schedule:
The July 2015 print publication deadline is
June 15 th. If your copy is not received
by that date it will be saved for an
upcoming issue of DIRECTIONS.
“LIKE” NYSFDA ON
IN REMEMBRANCE
HAROLD G. “BUCKY” BUCK JR., 91, passed away on April 16, 2015. Bucky attended
Simmons School of Embalming, graduating in 1948. After his father passed, Harold
took over the business in Norwood and later acquired the Hawley Funeral Home in
Colton, the Clark and Foote Funeral Home in Potsdam, and the McGlaughin Funeral
Home in Norfolk. Among his many accomplishments throughout the years was
owning the Buck Funeral Homes, owning Healy’s Gift Shop in Norwood and operating
the Colton Hardware Store.
LOUISE FALVO passed away on April 14, 2015. Louise was the wife of Art Falvo of
the Falvo Funeral Home in Rochester and Webster.
JOANNA V. KASLER, passed away on April 1, 2015. Joanna was the former owner of
the E.C. Waldeck Home For Funerals and Fred Herbst Sons Funeral Home of Brooklyn.
She is survived by her four children: Drew, Brian, Janice, and Christopher Kasler.
STEPHEN M. MACK, Senior Vice President of Operations of Service Corporation
International (SCI), passed on March 19, 2015 after a battle with cancer. Prior to his
role with SCI in Houston, Steve worked at Claude R. Boyd Funeral Home in Babylon
and other SCI funeral homes in New York City.
IAN P. MASON, 31, passed away on March 6, 2015. Ian was the husband of Jade
Kellam Mason, owner of Henderson-Biedekapp Funeral Chapel in Hancock.
EDNA M. KELLY SANVIDGE, 87, passed away on February 21, 2015. Edna married
the love of her life, John J. “Bud” Sanvidge in 1950 and they were married for 56
years until his passing. Together they opened the John J. Sanvidge Funeral Home in
Lansingburgh.
presidential directions
Dear Colleagues:
S
pring is in the air! Finally.
If you’re reading this message you have renewed your membership dues this
year. Thank you. Members, like you, are the foundation of NYSFDA and make
it possible to keep doing the many GREAT things we do.
NYSFDA strives to increase value for your membership and create new
incentives for your commitment to us, including:
• access to a growing collection of online member-only resources, handouts,
presentations, and videos; and
“ . . . Most
importantly, we need
funeral directors like
YOU to step forward.
Strong, professional
associations utilize
the input, expertise
and talents of their
members in a number
of ways.”
• offering many free and discounted programs, webinars, events, and top-notch
business services like PrePlan and Directors Choice Credit Union.
Using our weekly funeral-related news summary eCLIPS, monthly newsletters like this
one, website, text alerts, and social media, we will continue to maintain communication
with you about legislative updates, educational opportunities, job listings, volunteer
opportunities and more.
Membership is about our collective power as a community. By
joining together — truly associating — we demonstrate to the
wider world the vitality of our chosen profession.
Most importantly, we need funeral directors like YOU to step forward. Strong,
professional associations utilize the input, expertise and talents of their members in
a number of ways. Service as a member of a key standing committee or ad-hoc task
force is an important way that members create the future of NYSFDA through creation
of policy, member and public services, or the governance of the organization.
NYSFDA President-Elect DOUGLAS R. BRUEGGEMANN, will
soon be appointing the 2015/2016 committee and special task
force members. The charge for each committee is outlined at
www.nysfda.org. If you’re interested in serving on one or more
committees, please complete the online application by July 3,
2015. For more information, contact [email protected] or call
800-291-2629.
NYSFDA MEMBER
Benefits
• PrePlan®
• Directors Choice
Credit Union
• DIRECTIONS Magazine
• THE CALLING
eMagazine
• Members-only eNews
updates and text alerts
• Weekly members-only
news summary, eCLIPS
• Continuing education
I hope to see you at the table!
Robert C. Enos
• NYSFDA publications
• Free 2015
NYSFDA Convention
pre-registration
NYSFDA Directions • May 2015
3
executive directions
Dear Members:
H
ow many times have we heard that it’s not the things we do we regret
most, but the things we didn’t do? Although we all undoubtedly have
some previous actions we’d rather take off the table, in large part I think
it’s true that omission is probably a bit more regrettable than commission,
since very few of us are serial killers, bank robbers, or spouse beaters. Most of our
mistakes are of the common human variety, sad but certainly not evil.
But willingly leaving things out, undone or tried, staying safe in our offices or homes
and enjoying the comforts of our own known worlds can lead to serious regrets. And
I’m not just speaking of the big, bold leaps into the unknown. I’m not advocating
bungee jumping, cave dwelling or safaris, but feel free, of course.
This message is more about the seemingly ordinary opportunities that drop into our
laps and whether we seize upon them or quietly forget, ignore and disregard them
as too much trouble to take advantage of. I refer to this affliction as “the couch calls
and the office beckons” syndrome.
Because sometimes, those seemingly ordinary opportunities yield extraordinary
experiences.
Bonnie L. McCullough, CAE
THE GOOD DEATH, GOOD
GRIEF, GOOD FUNERALS
With Tom Lynch and Tom Long
HEMPSTEAD
May 12, 2015, 10 a.m. - 1 p.m.
Hofstra University
BUFFALO
May 13, 2015, 10 a.m. - 1 p.m.
Kleinhans Music Hall
SYRACUSE
May 14, 2015, 10 a.m. - 1 p.m.
Oncenter
This program is FREE for NYSFDA
members. Earn 3 CEUs!
Register at www.nysfda.org.
If you didn’t have a chance to participate in the Clergy-Hospice caregiver seminars
sponsored by the NYS TRIBUTE FOUNDATION and graced with the presence of
speakers TOM LYNCH and TOM LONG last year, then I urge you to take advantage
of this year’s extension of those programs to three new locations [see page 19 for
more details].
Listening to the Toms and the thoughtful dialogue they have with caregivers of all
kinds is close to a transcendent experience. Deep subjects . . . life, death, how we
mark and celebrate and mourn. It’s the type of reflective immersion into these
waters that can leave you better as a person and a funeral director in so many ways.
Register today. Invite some of your care giving friends, clergy, hospice helpers, social
workers. Nail it down, plan it and prepare for building relationships and expanding
your spirit as well as your mind.
What you’ll have in the end is not just a lack of regret but true joy that you took this
opportunity.
Sincerely,
Bonnie L. McCullough, CAE
4
NYSFDA Directions • May 2015
Do you have a photo, story, or event
you would like to share with the readers
of DIRECTIONS? Email your news item,
including contact information to
[email protected].
Member directions
A BIT OF HISTORY . . .
NYSFDA member, STEPHEN P. HANS of HANS FUNERAL HOME in Albany, shared this photograph that’s been
at his funeral home for decades. His grandfather, WILLIAM C. HANS SR., is standing at sidewalk level fourth from
the right. In attendance but not specifically identified is CHARLES A. RENOUARD, founder of the RENOUARD
TRAINING SCHOOL OF EMBALMERS. Renouard is believed to be present during this photo - he was a speaker at
the New York State Embalmers Convention held in April 1923 in Albany. Hans believes relatives of other New York
State Funeral Directors Association members may be present in this photo. Do you recognize someone? Head to our
Facebook page and let us know or email: [email protected].
FAREWELL PROGRAM
DEBORAH ORECKI, the former Director of the BUREAU OF FUNERAL
DIRECTING, retired on March 26, 2015 following many years of
diligent, tireless and caring regulatory oversight of funeral service.
Before her departure, Debbie presented her last NYS law program in
her official capacity for the FINGER LAKES FUNERAL DIRECTORS
ASSOCIATION‘S CONVENTION held at the HARBOR HOTEL in
Watkins Glen on March 25th. The local association also presented her
with a certificate of appreciation.
CONGRATULATIONS
Warm congratulations to NYSFDA member BEECHER FLOOKS
FUNERAL HOME and NYS TRIBUTE FOUNDATION Board
Chair, WILLIAM F. “BILL” FLOOKS, JR., who recently received a
Chairman’s Recognition Award from the BUSINESS COUNCIL OF
WESTCHESTER!
NYSFDA Directions • May 2015
5
Member directions
A CHANGING OF THE
Guard
NYSFDA member JIM BARNHART has officially
retired, turning over the reins (and the keys), to his
longtime employee, JEFFREY K. BAGLEY at C.H. LANDERS
FUNERAL HOME in Sidney, NY.
B
y early May of 2015, JAMES BARNHART is
preparing to leave his hometown in Upstate
New York for two months. It would be the
final step in his career as a funeral director.
After working 51 years straight, exactly what
a 60-day vacation might mean wasn’t yet defined.
once he felt comfortable.
“I’ve never been away that long,” said Barnhart, who
expects to be playing golf when he gets to Myrtle
Beach with his wife, Carol, who handled administrative
work in the C.H. LANDERS FUNERAL HOME office for
39 years.
“This has been a journey of love. I’ve loved every
minute.” Barnhart said.
Retirement could have come earlier for Barnhart, 70,
but the survival of the funeral home he dedicated a
half-century of his life to was more important than rest
and relaxation.
“It’s a ministry, it’s not just a job and that’s what I said
to the young people that worked with me. You deal
with people the way you would hope somebody would
deal with your family. That has been my business
philosophy my entire life.”
He’s faced a half-century of heavy lifting – and two
disastrous floods that shut down the business – but
there’s one thing Barnhart said he won’t miss: “The
telephone at 4 o’clock in the morning.”
He said if he were 20 years old again, he’d jump at the
chance to do it all over again “in a heartbeat.”
He spent more than a decade on his own, helping 95
families a year say goodbye to their loved-ones. During Since earlier days of guiding 95 families annually, the
that time, Barnhart held out to find the person he felt funeral home northeast of Binghamton has grown to
comfortable handing his life’s work to.
serving 175 families each year – in a community of
about 6,000 people.
“Good help in the profession today is getting very
difficult to find. There aren’t many young people Over the past 20 years or so, funeral directors in
entering the field that really want to make a difference,” neighboring communities retired or passed on, and
Barhart said.
the C.H. Landers Funeral Home picked up the slack.
He finally found two local residents who fit – then spent
about 18 months easing himself out of the business
6
NYSFDA Directions • May 2015
“It’s just not money. You have a ministry to get them
back from grieving to living. Hopefully, we’ve done a
good job at it.”
Despite all the years, leaving the job, Barnhart said,
“never entered my mind.”
But now, Barnhart said his mind is willing but his body
has been through enough at this point – and people
are “not getting any smaller.”
“I can’t do the heavy lifting anymore,” he said.
CAMEL’S BACK
Barnhart’s tight-knit community of Sidney, NY –
situated along the shores of the Susquehanna River –
was among several Northeast municipalities to endure
historic floods in 2006. Major flooding wasn’t a regular
occurrence back then – the funeral home was among
hundreds of others without flood insurance and the
facility sustained about $400,000 in damages.
Up to five feet of floodwater shut down operations –
but only for three weeks.
Small Business Administration’s help process is seen by
some as a detailed, bureaucratic challenge. It was a bit
worse for the Barnharts – the SBA lost their application
paperwork.
“They lost the documents three times. Three-hundred
and thirty pages.”
Hurricane Irene’s lashing caused about $100,000
in damage – this time the funeral home had flood
insurance, a requirement to get flood damage
assistance after the 2006 flood.
Barnhart found a way to continue his work – he rented
a nearby church building for calling hours and funerals
– it helped the church too, which struggled to maintain
adequate funding.
Despite the toil that followed disasters – and phone
calls at 4 o’clock in the morning – Barnhart wasn’t
kidding when he said retiring hadn’t crossed his mind.
Work to recover in a short amount of time led to
the C.H. Landers Funeral Home being recognized as
Barnhart recalled being in North Carolina at the time, the Sidney Chamber of Commerce’s Business of the
celebrating a friend’s 40th anniversary, when he got Years award recipient in the summer of 2011 – just a
word of the flood over the phone. He couldn’t make it couple months before the mighty Susquehanna River
back to New York immediately – major transportation swallowed the village for a second time as Hurricane
routes were shut down.
Irene swept through the Northeast.
Remarkable to Barnhart wasn’t he mess the returned
to – it was the team of 20 friends and members of the
community working in the muddied funeral home.
He remembers dragging out 6,600 yards of carpeting
and tearing out soggy wallpaper that adorned the
funeral home’s walls for decades.
A PLACE FOR THE COMMUNITY
Barnhart wanted to find a person and/or new owner
that would carry on his philosophy of care for family
and community. He recalls his first discussion with
funeral director JEFF BAGLEY, a Sidney native who
joined the firm in 1997 and has since taken over the
business. It explains a lot about Barnhart’s concern for
maintaining what he’d developed during five decades
of work with the community.
As it turned out, the C.H. Landers Funeral Home – right
on Main Street – was one of the luckier structures in
Sidney, despite the fact that it was flooded again five
years later during visits from Hurricane Irene and “I called him and I said I’m looking for an associate. I’m
Tropical Storm Lee.
not looking for a funeral director.”
After two floods in less than 10 years, the neighborhood
lost dozens of buildings – not the C.H. Landers Funeral
Home.
That was Barnhart’s way of ensuring the work done at
the C.H. Landers Funeral Home didn’t change.
“We’re losing probably 70 homes,” Barnhart said of his
community.
“I’m very confident that he will do fine. He will carry it
on, the professionalism will be there, and people love
him,” Barnhart said.
The C.H. Landers Funeral Home was among several
recipients of a post-flood financial assistance effort
created by NYSFDA’s Board of Directors.
When he ultimately turned over the keys to his life’s
work, Barnhart planned his two-month vacation – that
was a suggestion from a friend.
Flood recovery is strenuous work – and so is the “I’m a believer that they need to run it their way and I
administration involved in trying to get help – work need to be out so they can,” Barnhart said.
Barnhart said took its toll on him and his wife. The U.S.
NYSFDA Directions • May 2015
7
FACEBOOK ACCOUNTS AFTER
Death
A recent survey by the PEW RESEARCH CENTER found that 71% of all internet
users are on FACEBOOK. As the most popular social media site, Facebook allows
us to share our random thoughts, photos of the kids and grandkids (and the
beach vacation!), and connect with classmates and long-distance relatives.
O
ver the last few years,
Facebook has grown into a
natural place that people
go to to share an obituary
of a friend or relative, post
photos of someone who
has died, and share their favorite memories
of that person.
Facebook has followed these trends and
updated their policies to be more sensitive
and respectful to grieving family and friends.
When someone dies, a family member or
8
NYSFDA Directions • May 2015
close friend can notify Facebook to report
the death and ask that the account be
memorialized. The name of the individual,
date of death and a link to the obituary or
a copy of the death certificate is required to
make such a request.
A memorialized account provides friends
and family a place to share photos and
memories after a person has passed
away. Facebook will first add the word
“remembering” next to the name of the
deceased.
THE BENEFITS OF A MEMORIALIZED ACCOUNT INCLUDE:
• Provides a place for friends to share memories on the memorialized Timeline
• The content the person shared - like photos and thoughts – stay on Facebook and remain visible to the audience
it was shared with
• Privacy is preserved; no one can log into a memorialized account, but can see what was previously there
Alternatively, a Facebook user may choose to have their account permanently deleted when they pass away. Prior to
death, the user can indicate such in their settings, and, once a family member or close friends “report” the death to
Facebook, the account would be permanently deleted.
GROUP PAGES
If an individual’s page is deleted, friends and family members may choose to create a Facebook “group” instead to offer
the opportunity to share memories of their loved one. Telling stories about someone who has died is a big piece of
grieving, and can be done in a private or closed Facebook group. This is especially helpful for those who were unable
to attend the funeral services, and for those who are feeling particularly emotional in the days and weeks leading up to
the first anniversary of the death.
Facebook has also fine-tuned their settings to remove deceased users from their “People You May Know” posts. The
stories of the families and friends who have been negatively impacted by a “Wish Sammy a happy birthday” reminder
months after “Sammy” died will never happen again.
To learn more about these tools to share with the families you serve, visit bit.ly/fbMemorializedAccts.
WELCOME!
NYSFDA is pleased to welcome the following funeral homes to our family:
• Bekkering-Ellis Funeral Home, Scotia
• Freay Funeral Home, Mayville
• Sieck & Mast Funeral Home, West Seneca
• Maynard D. Baker Funeral Home, Queensbury
• Sisskind Funeral Service, LLC, Syracuse
• Simplicity Cremations, LLC, Endicott
• Huntington Funeral Home, Huntington Station
• Kloster & Northrop Memorial Chapel, Hamilton
• Northridge Cremation Chapel, Philadelphia
• Meaningful Memories Funeral Services, Inc., Rocky Point
NYSFDA Directions • May 2015
9
EDRS
UPDATE
EDRS presentation at the NYSFDA
Regional Meeting in Melville on April 20th.
All NYS funeral directors should have recently received a letter from
the NYS DEPARTMENT OF HEALTH (DOH) regarding the ELECTRONIC
DEATH REGISTRATION SYSTEM (EDRS) Health Commerce System
(HCS). It is imperative that each and every individual funeral director
complete the corresponding form and return it to DOH - Vital Records.
T
he HEALTH COMMERCE SYSTEM (HCS)
will be the secure online portal for each
funeral director to electronically file a death
certificate once NYS EDRS is implemented.
NYSFDA staff has received a number of phone calls
from members with questions on how to complete
this form [copy pictured at right]. Here we hope to
clarify some of the most common questions:
• Each NYS licensed funeral director must complete
this form. Your personal contact information must
be included in both the top and bottom boxes of
the form; complete both the Funeral Director
Information and the HCS Director Information.
• Be sure to use your own, personal, individual
email address. This serves as a direct line of
communication between you as an individual
funeral director and DOH. Do not use a general
email address for your funeral firm (ie: info@
abcfuneral.com). If you do not have an individual
email address for yourself or your staff, you can
easily create one for free at gmail.com.
• DOH sent this letter and form to all funeral
directors that they currently have an email
10
NYSFDA Directions • May 2015
address for. If you and/or a colleague did not
receive this letter from DOH, this form will
provide your email to them and will ensure that
you receive future correspondence from DOH on
both EDRS and other important matters.
• Each individual funeral director will have an HCS
account. From there, each HCS funeral director
account will be linked to an HCS funeral firm
account. This is just the first step.
Please be sure that you and each of your colleagues
have completed this form and returned it to DOH.
These forms were due May 1. If you have not yet
done so, be sure to return the form to DOH as soon
as possible. All completed form should be faxed to
518.408.0935.
NOTE: A second letter will soon be sent by DOH (via
postal mail) to each funeral firm to start the process
of creating HCS funeral firm accounts. Firm owners
and managers can expect that letter from DOH in the
coming weeks.
If you have any additional questions,
you may contact the NYS EDRS staff at
[email protected].
NYSFDA Directions • May 2015
11
Business directions
Understanding
YOUR BALANCE SHEET
A BALANCE SHEET is a list of the accumulated assets and liabilities
incurred by the business. The difference between the two represents
the net worth of the business.
Because some deliveries are
PRICELESS…
Every body, every time…
•
•
•
•
12
Expert embalming with written embalming report
Respectful covering of the body in a custom hospital gown
Delivery in a custom shipping container
Keeping you informed with our 4-Step Critical Updates Email Program
NYSFDA Directions • May 2015
John E. Loyless,
Owner
Anywhere
in Florida
800-327-7385
FloridaShipping.com
From NYSFDA’s publication, Understanding Financial Statements.
The BALANCE SHEET is
based on the equation:
Assets =
Liabilities +
Owners' Equity
T
he balance sheet is a “snapshot” of the financial position
of the business at a specific point in time. It indicates
everything the business owns (assets), everything the
business owes to creditors (liabilities), and the value of the
ownership stake in the company (shareholders' equity, or
capital).
ASSETS
Assets are things that a business owns that have value. This
typically means they can either be sold or used by the business
to make products or provide services that can be sold.
Assets include physical property, such as buildings, vehicles,
equipment and inventory. It also includes things that can ‘t
be touched but nevertheless exist and have value, such as
trademarks and patents. In addition, cash and the investments
a business makes are assets. Types of assets include:
CURRENT ASSETS are those that mature in less than one
year.
• Cash - All checking, money market, and short term
savings accounts.
• Accounts Receivable - Money due from customers.
Accounts receivable arise as a result of the process
of selling inventory or services on terms that allow
delivery prior to the collection of cash.
• Inventory - Goods and materials a business purchases
to resell at a profit.
• Notes Receivable - A receivable due the business, in the
form of a promissory note, arising because the business
made a loan.
• Other Current Assets - Prepaid expenses and other
miscellaneous and current assets.
FIXED ASSETS represent the use of cash to purchase
physical assets whose life exceeds one year.
•
•
•
•
•
•
Land
Building
Machinery and Equipment
Furniture and Fixtures
Leasehold Improvements
Intangibles - Assets with an undetermined life,
and may never mature into cash. Examples include
patents, research and development, goodwill, and
organization expense.
OTHER ASSETS consist of miscellaneous accounts such as
deposits and long-term notes receivable from third parties.
They are turned into cash when the asset is sold or when
the note is repaid. Total Assets represent the sum of all the
assets owned by or due the business.
LIABILITIES AND OWNERS’ EQUITY
Liabilities are amounts of money that a business owes to
others. This includes all kinds of obligations such as money
borrowed from a bank, money owed to suppliers for
materials, and payroll a business owes to its employees.
They are generally either current (obligations a business
expects to payoff within the year) or long-term (obligations
due more than one year away).
CURRENT LIABILITIES consist of the following obligation
accounts:
• Accounts Payable - obligations due to trade suppliers
who have provided inventory or goods and services
used in operating the business.
• Accrued Expenses - obligations owed but not billed,
such as wages and payroll taxes; or obligations accruing
but not yet due, such as interest on a loan.
• Notes Payable - obligations in the form of promissory
notes with short-term maturity dates of less than 12
months.
• Long-Term Liabilities are obligations that will not
become due and payable in the coming year.
OWNERS’ EQUITY is the money that would be left if a
business sold all of its assets and paid off all of its liabilities.
Sometimes businesses distribute these earnings instead of
retaining them. These distributions are called dividends.
NYSFDA Directions • May 2015
13
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Quality Funeral Products
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With pressure sensitive adhesive strips.
Available in Purple, Yellow and Orange.
No Imprint on Back
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500
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THE UNDERTAKER’S
I
Wife
©2015, Zondervan,
$15.99, 224 pages
A BOOK REVIEW by Terri Schlichenmeyer
t’s supposed to go like this:
You are born, you grow up, graduate from high
school, then college. You fall in love, get married,
have two-point-five children and a mortgage with
a two-car garage, you grow old, then you die. It’s
supposed to be like that.
But, as they say, if you want to see God laugh, make
plans – and in the new book “THE UNDERTAKER’S
WIFE” by DEE OLIVER with JODIE BERNDT, He surely
saw plenty that was funny.
Dee Oliver was destined to marry a wealthy doctor.
That’s what she thought, growing up in Virginia Beach.
Doctors had money, and who doesn’t appreciate
money? Plus, they were good with that in-sicknessand-in-health stuff, and Oliver was not. A doctor, she
decided, would be a perfect husband.
And that was the plan – until Oliver met Johnnie.
He was an older (35-year-old) man, handsome and
charming.
He was also a funeral director and on their
first date, he was on-call – which meant that
before they reached their destination, they
had to retrieve a corpse which accompanied
them on their evening.
Still, Oliver fell in love and, though their early romance
was on-again-off-again, she married Johnnie, birthed
three children, and they lived happily ever after.
Almost.
When Johnnie suddenly had a stroke and died, Oliver
wasn’t sure what to do. She’d only ever been an
undertaker’s wife and a mother, so she prayed about
her dilemma – and then she found an application for
mortuary school in a pile of bills on Johnnie’s desk.
God and Johnnie, she figured, were sending a message.
She returned to school, got good grades, and eagerly
anticipated her internship.
And that, she thought, would naturally be done at
Johnnie’s family’s funeral home. Why not? She loved
the staff, understood procedures, and knew the
clientele – but Johnnie’s brother, the business’s new
CEO, inexplicably sent Oliver packing. None of his
nearest competitors would hire her, either.
And so, with temporary license in hand and three
daughters to feed, Oliver became “a widowed [Southern]
white socialite working in an all-black funeral home in
a most definitely all-black neighborhood . . . ”
Oh, how I loved this book. And oh, how I hated it.
First of all, you can throw out every stereotype you’ve
ever heard about funeral homes: there’s nothing at all
morbid or stuffy inside “The Undertaker’s Wife.”
Author Dee Oliver (with Jodie Berndt) made me laugh
again and again, in fact, and I was completely captivated
by her amazement at the turns her neatly-planned life
took. There’s so much charm here, so much gratitude,
and a much-needed change of heart and race-based
attitude inside an unusual story.
And yet, there’s the irritation. Oliver leaves readers
hanging off the steepest of cliffs and with no apologies,
which almost made me regret this book – almost, but
not enough to say it’s not worth reading, because it
definitely is.
So look for it and hold the growls. Instead, do what
I’m doing: wait for the sequel while you laugh with
“The Undertaker’s Wife.” Just maybe that’s how it’s
supposed to be.
Terri Schlichenmeyer, a regular contributor for NYSFDA’s blog,
www.SympathyNotes.org, has been reading since she was
three years old and she never goes anywhere without a book.
She lives on a hill with two dogs and 11,000 books.
NYSFDA Directions • May 2015
15
NEW YORK STATE AND THE “BIRTHPLACE” OF
Memorial Day
T
hree years after the Civil
War ended, on May 5,
1868, the head of an
organization of Union
veterans, the GRAND
ARMY
OF
THE
REPUBLIC,
established DECORATION DAY as
a time for the nation to decorate
the graves of the war dead with
flowers.
as well as Richmond, VA. The village
of Boalsburg, PA, claims it began
there two years earlier. A stone in a
Carbondale, IL cemetery carries the
statement that the first Decoration
Day ceremony took place there on
April 29, 1866.
Maj. Gen. JOHN A. LOGAN
declared that Decoration Day
should be observed on May 30. It
is believed that date was chosen
because flowers would be in bloom
all over the country. The first
large observance was held that
year at ARLINGTON NATIONAL
CEMETERY.
In 1966, Congress and President
LYNDON
JOHNSON
declared
Waterloo, NY, the “birthplace” of
Memorial Day.
Springtime tributes to the Civil
War dead already had been held
in various places. One of the first
occurred in Columbus, MS, April
25, 1866, when a group of women
visited a cemetery to decorate the
graves of Confederate soldiers who
had fallen in battle at Shiloh.
Today, cities in the North and the
South claim to be the birthplace of
Memorial Day in 1866. Both Macon
and Columbus, GA, claim the title,
OFFICIAL BIRTHPLACE
DECLARED
The Waterloo ceremony on May
5, 1866, honored local veterans
who had fought in the Civil War.
Businesses closed and residents
flew flags at half-staff. Supporters
of Waterloo’s claim say earlier
observances in other places were
either informal, not communitywide or one-time events.
By the end of the 19th century,
Memorial Day ceremonies were
being held on May 30 throughout
the nation.
State
legislatures
passed
proclamations designating the day,
and the Army and Navy adopted
regulations for proper observance
at their facilities. It was not until
after World War I, however, that the
day was expanded to honor those
who have died in all American wars.
In 1971, Memorial Day was declared
a national holiday by an act of
Congress, though it is still often
called Decoration Day. It was then
also placed on the last Monday in
May, as were some other federal
holidays. (Souce: U.S. Department
of Veterans Affairs)
We are in the process of
updating the hugely popular
publication, When A Veteran
Passes Away: A Planning
Guide for the Surviving Family.
More than 37,000 copies have
been distributed since 2010!
Produced by: Vietnam Veterans
of America - NYS Council and
the NYS Tribute Foundation,
Inc., an affiliate of NYSFDA.
Watch in the coming months for
ordering information!
A reputation for INTEGRITY…
Working toward our clients’ best long-term interests isn’t always
the easiest or quickest way to get a deal done.
…But we believe that accurate appraisals supported by our experience and expertise, and careful negotiations
that ensure the future success and satisfaction of both buyers and sellers, are more valuable than
“putting another notch in our belts.”
Our clients share our values, and know that the reputation of those on their team is a reflection on them.
AFC
AMERICAN
FUNERAL
CONSULTANTS
Team up with INTEGRITY. Team up with AFC.
Business Appraisals – Sales & Acquisitions – Minority Stock Assessments – Business Plans – and many more services to suit your unique business goals.
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(800) 832-6232 v www.TeamAFC.com v visit us on m
40+
Yrs
Tomorrow’s Leaders
We’re now accepting applications for the 2015-2016
NYSFDA LEADERSHIP ACADEMY!
The NYSFDA LEADERSHIP ACADEMY is a one-year program for current
NYSFDA members who are interested in leadership roles in their state and
local funeral directors associations. The program consists of a two-day
leadership development workshop; monthly web-based training programs;
a group capstone project; and a graduation ceremony at the NYSFDA
Annual CONVENTION. Applicants who are not owners or managers will
be required to provide written certification from their supervisor that they
will be able to commit the time required for participation. All expenses
(travel, accommodations, etc.) will be paid for by the Academy. There is no
cost to the participant. Those interested in being part of the 2015-2016
NYSFDA LEADERSHIP ACADEMY should visit: www.nysfda.org for more
information, or contact MARIANNE SCHROM at 800-291-2629.
NEW
• 55 New Urns & Jewelry Products • Competitive Pricing
• Personalization Options
• Easy to Shop Catalog
CONTACT YOUR FUNERAL SALES CONSULTANT
TO REQUEST A CATALOG OR CALL 800.548.9341
i’ll remember you by
®
FHP-1697-2015
©2015 Matthews Resources, Inc., all rights reserved.
MATTHEWS® and MATTHEWS INTERNATIONAL® are
registered trademarks of Matthews Resources, Inc.
NYSFDA Directions • May 2015
FHP-1741-2015 NYSFDA Bronze Urn Ad.indd 1
17
4/15/15 3:24 PM
CLASSIFIEDS
If you have a listing, please e-mail [email protected], or call 800-291-2629 and an ad will be placed in DIRECTIONS and on
www.nysfda.org. Please contact the office immediately when the posting is no longer needed. Ads will be listed as space
permits or for a maximum of three months unless otherwise notified.
• STAFF WANTED
Funeral Director Wanted in Queens. Highly skilled licensed funeral director
wanted for full time position in Queens funeral home. Full benefits; medical,
paid vacation, 401K and profit sharing. Must be compassionate, hard working
and committed to helping families. NYS license is required. Please e-mail
resumes to [email protected].
NYS Licensed Funeral Director Wanted. New Comer Funeral Homes, a
privately owned and operated funeral home, is looking for an experienced and
motivated Licensed Funeral Director to join our Rochester team. In addition to
excellent preparation and restorative art skills, candidates must have excellent
communication/organizational skills and a desire to provide the highest quality
service to families. Candidates must possess a valid driver’s licenses and
the ability to meet the driving performance standards set by management.
Attractive benefits package and work/life balance. EOE.
Apply at: www.nfsgi.com.
NYS Licensed Funeral Director Wanted. Frederick Bros. Funeral Home is
seeking a full-time licensed funeral director for our two funeral homes and
crematory. Housing opportunity available, full health insurance coverage.
We are located in Theresa and Evans Mills, NY in Jefferson County. Interested
parties please e-mail your resume to [email protected].
Licensed Funeral Director Wanted. We are currently looking for a licensed
funeral director, or a resident. Looking for a compassionate, hard working,
dedicated funeral director to work at 5 locations. Please send resumes to
[email protected].
Central New York. Family owned funeral home is offering the right individual
a position as a NYS Licensed Funeral Director. Personal and professional
qualifications: possess a pleasant and friendly demeanor; a person of integrity,
honesty, high energy, and creativity who believes in the value of funeral
service; strong communication skills (written and oral); must be licensed in NYS
or have the ability to reciprocate license from another state; and proficient in
Microsoft Word and Excel. Salary and benefits will be based on experience. All
resumes are confidential and may be e-mailed to [email protected]. EOE.
Licensed Funeral Director Sought. Wanted - Licensed funeral director who is
interested in taking over the operation of a rural funeral home. Lease to own
or purchase with owner financing. 25 calls a year, good preneed portfolio.
Building has a two-bedroom apartment. Contact: [email protected].
Funeral Director Wanted in Spring Valley. This position interacts directly
with client families during their time of need and is responsible for creating
and maintaining a premier level of client family satisfaction. Benefits include:
medical, dental, vision, life insurance; 401K retirement savings plan with
company match; vacation and sick time; tuition reimbursement; funeral
discounts, and more. Requirements: Associate’s or Bachelor’s degree
preferred; appropriate state funeral licensure; excellent communication skills;
proficient with computers and technology with knowledge of MS Office;
excellent driving skills and record; and the ability to lift 50 lbs or more. APPLY
TO: https://corporate-sci.icims.com/jobs/12296/funeral-director/login.
Experienced Funeral Director Wanted. Looking for a NYS Licensed funeral
director with at least 5 years experience. Must be a motivated team player.
Competitive salary and benefits (401K, Medical and Dental) offered plus paid
vacation. Please submit resume to [email protected].
Resident Opportunity - Join Our Albany Team. New Comer Funeral Home
is a privately owned and operated funeral home. Successful candidate must
have excellent communication/organizational skills and a desire to provide the
highest quality service to families. Candidates must meet the requirements in
NYS and possess a valid driver’s license. Apply at www.nfsgi.com.
Licensed Funeral Director Wanted in Albany. Are you looking for a great
funeral career? New Comer Funeral Homes, a privately owned and operated
funeral home, is looking for an experienced Licensed Funeral Director.
Candidates must be well versed in all aspects of funeral service, have a desire
to provide the highest quality service to families. Apply at www.nfsgi.com.
Bronx Funeral Home Seeks F/T Funeral Director. Job opportunity: Bronx
funeral home is seeking a NYS licensed funeral director/resident funeral
director. Full-time position. Excellent salary and benefits. NYS driver license
is required. Must be an effective communicator. E.O.E. Fax resume and
references to 718-405-9877.
Funeral Directors and Resident. Lombardo Funeral Home, a privately owned
and operated funeral home is looking for two Licensed Funeral Directors and a
Resident. Interested candidates please call 716-523-5363.
18
NYSFDA Directions • May 2015
Licensed Funeral Director Sought in the City of Buffalo. The ideal candidate
will be well versed in the funeral practices and customs embraced by the
African-American and Latino families we serve in this historic city. Interested
applicants please phone 716-523-5363.
Resident Opportunity is Available in Rochester. Anthony Funeral & Cremation
Chapels is looking for a recent or soon-to-be graduate of Mortuary Science
who is professionally motivated and wants to gain direct experience with a
top-tier organization. Please send cover letter, resume, and transcript to
[email protected].
Licensed Funeral Director Wanted in Rochester. Anthony Funeral Chapel
presents an excellent opportunity for a Licensed Funeral Director/Embalmer
in Rochester, NY. The position will be responsible for all aspects of professional
funeral service practice with this progressive firm. Please forward resume and
qualifications to [email protected].
Resident/Newly Licensed Funeral Director. Progressive, fast-paced, singlelocation, independently owned, Manhattan funeral home seeks a highly
ambitious, hard-working, technologically knowledgeable resident or newly
licensed funeral director. Candidate must have completed mortuary school
(holding a bachelor’s degree will be an advantage). We are seeking an
individual willing to learn and develop their knowledge of funeral service
to the highest level. A strong candidate will earn a commensurate salary,
receive two days off each week, hold set hours and serve alongside the best
assembled team of funeral directors. Paid vacation, medical and dental
benefits, profit-sharing and bonuses will be considered based on work ethic
and performance. Send resume to Greenwich Village Funeral Home:
[email protected].
Seeking Funeral Director. Michaels Funeral Home in Middle Village, NY is
seeking a licensed funeral director. Please fax a resume to 718-894-4114.
• SEEKING EMPLOYMENT
Seeking P/T in Central NY Area. NYS Licensed Funeral Director with 20+ years
experience seeks part-time employment in the Central NY area. Available also
for trade work and vacation cover. Contact: [email protected].
Licensed Funeral Director/Embalmer in the State of Oregon Looking to
Become licensed in NYS. My wife and I are originally from the area and have
returned to be closer to our families. I am coming from an independent,
family-owned funeral home where we took care of 550-600 families a year.
Working with a small, close-knit staff, I gained an array of experience in: pre
and at-need arrangements, removals, embalmings, cremations, funeral/
memorial/graveside services, and office/paperwork management. Please call
or e-mail me: 845-514-4041 or [email protected].
Seeking P/T in Brooklyn. NYS licensed funeral director with 25 years
experience, seeking part-time work in Brooklyn. Available for directings and
arrangements. Contact gerard at [email protected].
NYS Licensed Funeral Director Available in Binghamton and Surrounding
Area. 25 years of experience looking for part-time work. Professional expertise
in all aspects of funeral directing. Excellent embalming skills, trade services
available and I am able to travel. Please contact Steve Sedlock at 607-725-8587
or via e-mail at [email protected].
Recent Graduate Seeks Residency in Metropolitan area. Resume available
upon request. Contact: [email protected].
Seeking F/T in Syracuse Area. Licensed funeral director with experience in all
aspects of the job. Strong embalming skills and I work very well with families.
Please e-mail me at [email protected].
Seeking F/T Position. I am a soon-to-be licensed director seeking a full-time
position. I am hard working in all areas of funeral directing, compassionate
with families, and willing to relocate. Contact: [email protected] or
phone at 315-771-2971. Thank you for your time.
Seeking P/T in Long Island Area. Licensed 13 years, looking for a part-time
Funeral Director position on Long Island. Available for Sign-ins at Calverton
and other cemeteries. References furnished upon request. Contact Steve via
e-mail at: [email protected] or by phone at 516-637-0549.
Licensed Funeral Director Seeking Employment. I’m a licensed funeral
director who has experience in the funeral industry. I’m looking for any
part-time, fill-ins, full-time position in the Nassau/Suffolk area and even in
the metro NYC. I am a hardworking and enthusiastic individual who wants to
succeed in this field and would be a great asset to any firm. Please contact me
at [email protected] or 631-572-7751 (cell) or 631-983-8302 (home).
Cordially invites you to attend:
THE GOOD DEATH, GOOD GRIEF, GOOD FUNERALS:
FINDING OUR PLACE ON THE CONTINUUM OF CARE
A program by TOM LYNCH and TOM LONG
HEMPSTEAD May 12, 2015
Hofstra University, Mack Sports Complex 10:00 a.m. - 1:00 p.m.
BUFFALO May 13, 2015
Kleinhans Music Hall
10:00 a.m. - 1:00 p.m.
SYRACUSE
May 14, 2015
Oncenter
10:00 a.m. - 1:00 p.m.
DR. THOMAS G. LONG is the Bandy Professor of Preaching at Candler
School of Theology at Emory University in Atlanta, Georgia.
THOMAS LYNCH is a writer and funeral director from Milford, Michigan.
One of his books, The Undertaking, became an Emmy Award-winning
PBS documentary.
Through their different lenses, one as a preacher and one as a funeral director, THE TOMS alternately discuss
several challenges facing “the good funeral,” including the commercial aspects that have led many to be
suspicious of funeral directors, the sometimes tense relationship between pastors and funeral directors, the
tendency of modern funerals to exclude the body from the service, and the rapid growth in cremation.
Because of generous funding from the NYS TRIBUTE FOUNDATION, there is absolutely no charge for NYSFDA
members or caregivers to attend. Earn 3 CEUs. Non-member funeral directors will be charged $199.
• FOR SALE / RENT
17.44 Acres in Oneonta. Mostly wooded with several potential building sites
and great hunting. The property is only steps away from Wilber Lake.
Utilities available at the road. Perc test complete. See video on YouTube:
http://youtu.be/i55eNsa4pIc. Call Joe at 518-470-2256 for more details.
NYS Funeral Home. Well-established funeral home in prime location
in Orange County, NY. Real estate is pristine and features funeral home
and separate private residence, all attractively decorated and in turn-key
condition, with large parking lot and beautifully landscaped yard. Average
annual call volume is about 85 calls with average net revenues of about
$400,000-$450,000. Consistent and stable firm with opportunity to
increase market share. For more information contact: Melissa A. Drake at
American Funeral Consultants at 800-832-6232 or E-mail:
[email protected].
NYS Funeral Home. Long-established funeral home in Cayuga County.
Real estate included. Funeral Home is recently renovated and includes an
attractively decorated and spacious design, ample off-street parking, and
three-bedroom living quarters on second floor. Average annual call volume is
about 35 calls with average net revenues of about $210,000. Opportunities
exist for increased market share and revenue. Two additional adjacent
properties are available. For more information contact: Melissa A. Drake at
American Funeral Consultants, 800-832-6232 or [email protected].
Hearse for Sale. Looking to sell a 1999 S & S Medalist Hearse. Black on Black,
Blue Interior. 48K miles. Garaged, good looking car. Never used
for removals. Well maintained. Asking $12,500. Have pictures, e-mail:
[email protected] or call Laing Funeral Home at
716-992-9172.
Funeral Items Priced to Sell. Several funeral-related items for sale: stretcher,
reeves, sliding board, three types of flower stands, kneeler, gold church
truck, ceiling speakers, music system, electric candlestick lamps, showroom
truck drape attachment with burgundy drape, large crucifix and much more.
Priced to sell. Please inquire for complete list via e-mail at
[email protected] or call 518-625-2009.
2006 Black Federal Cadillac Limousine For Sale. North Star V8 engine. 6
doors, less than 10,000 miles, rich navy blue interior with leather seats, very
well maintained and in EXCELLENT condition. Asking $29,000. Interested
parties, please send inquiries to: [email protected].
Casket Storage Rack For Sale. Heavy duty steel storage for up to 4 caskets.
Asking $150.00, call 845-338-1200 or e-mail: [email protected].
NYSFDA Directions • May 2015
19
NEW YORK STATE
TRIBUTE FOUNDATION
Donations and Tributes Recap
The contributors listed below are those who have made donations during the past year to the Tribute Foundation.
The levels at which they are listed are the “cumulative levels” they have attained since the Foundation began. Gifts of
Remembrance and Gifts in Honor and Celebration are also cumulative and count toward the levels of giving.
TRIBUTE LEGACY SOCIETY •
•
•
•
•
$10,000 OR MORE
Wayne and Sally Baxter (Fox Funeral Home, Forest Hills)
Douglas and Lillian Brueggemann (Brueggemann Funeral Home of
E. Northport, Inc., East Northport)
Timothy P. Doyle, CFSP (Timothy P. Doyle Funeral Home, Poughkeepsie)
Peter J. Nolan, Mark Nolan and James P. Nolan, Jr. (Nolan & Taylor-Howe
Funeral Home, Inc., Northport)
Ontario-Wayne-Yates County Funeral Directors Association
CORNERSTONE BENEFACTOR $5,000 - $9,999
•
•
•
•
•
•
•
•
•
•
Scott B. Anthony, CFSP (Anthony Funeral & Cremation Chapels, Webster)
James P. Dean (Campbell-Dean Funeral Home, Inc., Oneida)
Dutchess Putnam Ulster Funeral Directors Association
William F. Flooks, Jr. (Beecher Flooks Funeral Home, Inc., Pleasantville)
Leatherstocking Funeral Directors Association
Bonnie McCullough (NYSFDA)
Scott and Eben Miller (Miller Printing & Litho, Inc., Amsterdam)
Joseph B. Papavero (Papavero Funeral Home, Maspeth)
Richard J. and JoAnne Sullivan (Smith, Seaman & Quackenbush, Inc.,
Highland Mills)
Sal Stratis (Abigal Press)
MEDALLION CIRCLE
•
•
•
•
•
•
•
•
•
•
•
•
•
KEYSTONE CONTRIBUTOR
•
•
•
•
•
•
•
•
•
•
•
•
•
20
$1,000 - $2,499
Fred Bryant (Bryant Funeral Home, Inc., East Setauket)
Sharon D’Ambrosio (Babcock Funeral Home, Inc., Ravena)
Peter DeLuca (Greenwich Village Funeral Home, New York)
Tracy and Bernard Dowd (Flower Hill)
Eugene Guarino (Graham Funeral Home, Rye)
Richard and Donna Hazzard (Patterson)
Robert and Rita Hogan (Quinn-Fogarty Funeral Home, Flushing)
John and Susan Kelly (Edward L. Kelly Funeral Home, Schroon Lake)
Anthony and Lynne Martino (Hess-Miller Funeral Home, Middle Village)
Bruce K. Mason (Mason Funeral Home, Fort Ann)
Wesley A. and Wesley C. Powell (Powell Funeral Home, Inc., Amityville)
William A. Wirene (Clinton)
TRIBUTE PIONEER
•
•
•
$2,500 - $4,999
Joesph E. Dietrich (Dietrich Funeral Homes, Inc., Amherst)
Joseph Dispenza (Forest Lawn Cemetery Group, Buffalo)
Robert C. and Mimi Enos (Hoy Funeral Home, Inc., West Seneca)
Erie-Niagara Funeral Directors Association
Rev. John Fraser (Holy Rosary Church, Hawthorne)
S. Scott Mason, CFSP (Mason Funeral Home, Westfield)
Leslie Morris (Otis, MA)
Curtis D. Rostad (Indianapolis, IN)
John Sommese (Simonson Funeral Home, Forest Hills)
Gordon and Joan Terry (Houk-Johnston-Terry Funeral Home, Inc., Edmeston)
Carl W. Trainor (Trainor Funeral Home, Inc., Boonville)
Unyts (Buffalo)
Doug and Sharon Wilson (Wilson Funeral Home, Inc., Norwich)
$500 - $999
Thomas E. Burger (Thomas E. Burger Funeral Home, Hilton)
David Crawford (Crawford Funeral Home, Inc., Rochester)
Curtis A. Cunningham and Scott M. Zielonko (A.J. Cunningham Funeral
Homes, Inc., Greenville)
Jeff and Peggy Gaines (Glen Rock, NJ)
NYSFDA Directions • May 2015
TRIBUTE PIONEER
$500 - $999 (Continued)
•
Francis “Joe” Martin, Jr. (Miller Funeral and Cremation Services, Inc.,
Rochester)
•
G. Robert Sweet (Sweet’s Funeral Home, Inc., Hyde Park)
FOUNDATION FELLOW
•
•
•
•
•
•
•
$250 - $499
Brian A. Bush (B.L. Bush & Sons, Inc.)
Robert and Anthony D’Angelo (Seneca Chapels, Ltd., Ridgewood)
Michael Heredia (Conway Funeral Home, Jackson Heights)
Christopher Milano (Beecher Funeral Home, Brewster)
David Rogers (Metropolitan Funeral Chapels, Inc.)
Jeffrey Smith, Jr. (H.P. Smith & Son Inc., Woodhull)
Norman L. Waterman (Norman L. Waterman Funeral Home, Inc., Newark)
FRIEND OF THE FOUNDATION $100 - $249
•
•
•
•
Donna DeMarse (Fitzgerald Funeral Home, LTD, Cohoes)
David Perotto (Walker Brothers Co. Funeral Home, Inc., Spencerport)
Brian Roberts (Dolgeville)
Bruce and Eleanor Troy (Burnett & White Funeral Homes, Red Hook)
SCHOLARSHIP DEADLINE NEARS
The NYS TRIBUTE FOUNDATION has established
a number of scholarships to increase the number
of funeral service professionals by providing
educational scholarships to current and future
funeral directors:
• TRIBUTE FOUNDATION SCHOLARSHIP
PROGRAM
Provides financial support to qualified mortuary
science students who reside in the state of New
York and are enrolled in accredited mortuary
science programs.
• SAMUEL Q. BAXTER SCHOLARSHIP AWARD
Provides financial assistance to qualified
students in their second year of a mortuary
science program.
• R. BARRY McPHILLIPS SCHOLARSHIP
AWARD
Assists the continuing education efforts of
recently licensed and early-career funeral
directors.
The application deadline is June 30th. For more
information, visit: www.tributefoundation.org, or
contact KELLY at 800-291-2629.
Tributes In Honor/Memory Of:
Please consider a contribution to the Tribute Foundation.
IN HONOR
In Honor of President Robert C. Enos
Wayne Baxter
•
•
Peter C. DeLuca
Timothy P. Doyle, CFSP
•
•
S. Scott Mason, CFSP
In Honor of Thomas E. Burger
•
Norman L. Waterman
In Honor of Colleen Connelly’s
Service to NYSFDA
•
Joe and Cindy Martin
In Honor of John J. Kaczor
Erie-Niagara FDA
•
In Honor of Mel Thompson’s
80th Birthday Celebration
John C. Sommese
•
IN MEMORY
In Memory of John Betz
•
Carl W. Trainor
In Memory of Lillian Brueggemann
•
The Estate of Lillian Brueggemann
•
Robert and Rita Hogan
•
S. Scott Mason, CFSP
In Memory of Bill and Dottie Bush
•
Brian A. Bush
In Memory of Frank D. Cieri
•
Peter C. DeLuca
•
Robert and Mimi Enos
•
Dick and Donna Hazzard
•
James, Mark and Peter Nolan
In Memory of Rose Cusimano
•
Peter C. DeLuca
•
Anthony and Lynne Martino
In Memory of Anthony and Eleanor D’Angelo
•
Robert and Anthony D’Angelo
•
Peter C. DeLuca
•
Robert and Rita Hogan
•
Anthony and Lynn Martino
In Memory of Andy Fier
•
Peter C. DeLuca
In Memory of Warren Fitzgerald, Sr.
•
Donna DeMarse
In Memory of Courtland Fowler
•
Thomas E. Burger
In Memory of Frank Heller
•
Curtis A. Cunningham and
Scott M. Zielonko
•
Leatherstocking FDA
•
S. Scott Mason, CFSP
•
Douglas and Sharon Wilson
In Memory of MaryAnn Hogan
•
Scott Anthony
•
Martha and Doug Brueggemann
•
Peter DeLuca and family
•
Tracy and Bernard Dowd
•
Timothy P. Doyle, CFSP
•
Dick and Donna Hazzard
•
Joe and Cindy Martin
•
S. Scott Mason, CFSP
•
Patricia Knight Scholl
•
Richard and JoAnne Sullivan
•
Gordon and Joan Terry
Doug and Sharon Wilson
•
In Memory of Grant M. Kennedy
Ontario-Wayne-Yates County FDA
•
In Memory of Russell B. Lawrence, Sr.
•
Carl W. Trainor
In Memory of Ivan Mack
•
Peter C. DeLuca
Robert and Rita Hogan
•
In Memory of Steve Mack
Michael Heredia
•
In Memory of Jean F. McCullough
Wayne and Sally Baxter
•
•
Peter C. DeLuca
Timothy P. Doyle, CFSP
•
•
Robert and Mimi Enos
Richard and Donna Hazzard
•
•
Robert and Rita Hogan
Francis “Joe” Martin, Jr.
•
•
S. Scott Mason, CFSP
Metropolitan FDA
•
•
Nassau-Suffolk FDA
Rochester Genesee Valley FDA
•
•
Richard and JoAnne Sullivan
•
Gordon and Joan Terry
•
Tri-County FDA
GARRITY AWARD
NOMINEES SAUGHT
The EDWARD J. GARRITY LEADERSHIP
AWARD was established in 1996 to
recognize funeral directors who embody
the crucial characteristics of distinguished
volunteer leaders, i.e., integrity, strength of
conviction, and dedication.
P
resident ED GARRITY, who died while
serving in office, exemplified every one
of these essential qualities. The Award is
presented during the NYSFDA Annual Convention
Banquet. The criteria includes:
•
The nominee cannot be the current NYSFDA
President, President-Elect or Immediate Past
President. It's not necessary to have served
as President to be nominated.
•
Can only be awarded to individuals affiliated
with a current NYSFDA member funeral firm
and the firm must be a member for a period
of at least ten (10) consecutive years.
•
Can only be awarded to individuals who have
served in offices, on the board or committee
positions at the State level.
•
The individual must have shown leadership
and commitment to NYSFDA's goals and
objectives and to the enhancement of
funeral service over an extended period of
time.
•
The individual has consistently considered
the merits of issues and the broad
implications of them, not just as they may
impact their own funeral service operation.
•
The person has exhibited the strongest
ethical conduct throughout their leadership
tenure.
•
The individual has played an integral part in
the development and implementation of a
project that has had a positive impact on the
funeral service industry.
In Memory of Peter Milano
•
Christopher Milano
In Memory of Joel F. Morris
•
Robert and Rita Hogan
•
Tom and Mary Kearns
•
Leslie Morris
•
James P. Nolan, Jr.
•
Richard and JoAnne Sullivan
In Memory of Al Orsi
•
Peter C. DeLuca
•
Michael Heredia
•
James, Mark, and Peter Nolan
In Memory of Jane Pannell
•
Peter and Lisette DeLuca
In Memory of Thomas Pavlot
•
Carl W. Trainor
In Memory of Rose Iocovozzi Sepi
•
Doug and Martha Brueggemann
•
Timothy P. Doyle, CFSP
In Memory of Herman “Hy” Sprung
•
Peter C. DeLuca
In Memory of Raymond Sullivan
•
Richard and JoAnne Sullivan
In Memory of Dean Talcott
•
Timothy P. Doyle, CFSP
Carl W. Trainor
•
In Memory of Wesley A. Trainor
Carl W. Trainor
•
2015 CASH RAFFLE WINNERS
GRAND PRIZE, $10,000: David Perotto
2nd PRIZE, $ 2,500: John Alexander
3rd PRIZE, $ 1,000: JoAnne Sullivan
THANK YOU to everyone
who purchased tickets!
PREVIOUS AWARDEES:
•
•
•
•
•
•
•
•
•
Bill McVeigh, 1997
George Dalton, 1998
Wayne Baxter, 1999
Gene Guarino, 2002
Tom Shepardson, 2004
Anthony Amigone, Sr., 2005
Thomas L. Kearns, 2007
Douglas R. Brueggemann, 2009
John "Jack' Hogan, 2010
Do you know a worthy candidate for the
EDWARD J. GARRITY AWARD? Please submit
a letter of nomination no later than JUNE 30,
2015. If you have questions about eligibility,
please contact Kelly at [email protected] or
800-291-2629.
NYSFDA Directions • May 2015
21
BUSINESS SERVICES
PrePlan® Corner
PREPLAN RATE WATCH
• Current Consumer Net Yield: 1.15%
• Annual Net Consumer Yield: 1.27%
friends such as jokes, funny videos, and links you
want to visit. Immediately move these emails to
your new folder when they come in. By cleaning
out your inbox, you will be amazed at how
quickly your productivity improves!
w w w.preplan.org
SPRING
Cleaning!
Most people do spring cleaning around
the house and the yard, but have you
ever thought of trying it with your daily
business routine? It’s easy to get stuck
in the daily grind. Spring cleaning can
mean so much more than just “physically
cleaning” your funeral home and office.
Let us offer a few “cleaning” suggestions to incorporate
into your business operations this spring:
1. ORGANIZE AND PRIORITIZE YOUR EMAIL
INBOX. Many of our inboxes are likely cluttered
with nonessential emails. As our inboxes grow
in size, important emails can quickly get lost
and are impossible to find when we need them.
Consider creating folders to store important
emails by category to ensure they are readily
available when they are needed. The folders
should be grouped in a way that makes sense to
you. Create a “read later” folder for emails from
22
NYSFDA Directions • May 2015
2. UPDATE YOUR WEBSITE. It is easy for your
funeral home website to become a “create and
forget” project. It is imperative to evaluate the
content and links that you have on your site at
least once a year. It is important to note that
as a best practice your website content should
be evaluated and updated on a monthly basis.
Consider a review to verify the information
you’re sharing with families is still relevant.
Example: if you post the Medicaid/SSI resource
limits be sure that you are using the most
recently published 2015 information. Are the
logos displayed on your website up to date?
Did you know that the NYSFDA and PrePlan
logos changed in November 2012? Many of our
PrePlan members are still using our old logo on
their websites. Be sure that “someone” isn’t you!
NYSFDA has a link to our updated logos on their
website, www.nysfda.org.
3. PURGE OLD FILES. Use spring cleaning as the
motivator to go through your file cabinets and
shred unnecessary papers and documents. It
is important to remember that funeral homes
must retain all records relating to preneed
accounts for four years from the date the funeral
was performed or a refund was made to the
purchaser. You may also consider storing your
documents electronically to save on office space.
4. CONSIDER A CHANGE. Do you still receive
paper checks from PrePlan by mail? Cut down
on mail clutter by signing up for our ePAY
PROGRAM! It is fast and easy, and your funds
will be transferred directly to your business
checking account the next business day rather
than waiting to receive a check by mail. Instead
of filling out your contracts by hand, PrePlan
offers electronic copies on the resources page of
our website. These contracts can be completed
on the computer and printed for the consumer
to sign.
Traditional spring cleaning may be an annual event,
but let these next few weeks serve as a reminder to
look for ways to make your daily business operations
more effective. Happy “cleaning”!
BUSINESS SERVICES
Directors Choice Credit Union, Kim Young
GETTING READY FOR
New Technology
T
What will EMV (chip) credit card and
debit cards mean for you?
he U.S. is poised to upgrade its
debit and credit card (payment
card) security systems in an effort
to fight skyrocketing fraud costs.
And while federal regulations
already protect you, as a
consumer, from liability for most
fraudulent transactions a crook
could make using your account,
when payment industry participants are hit by
fraud, everyone’s costs increase.
That’s why the U.S. industry plans to implement
EMV (Europay, MasterCard, and Visa) cards,
which contain computer chips that authorize or
validate payment-card transactions. We’re the last
developed country in the world to do so. Here’s
how the change will affect you:
• You’ll receive an EMV card with information
about how it’s different, its enhanced security,
and how to use it. This will happen when your
DCCU current card expires or you might get
a special reissue from your other financial
institutions. Card issuers have discretion about
whether they’ll require you to use a signature
when making payments or to use a PIN (personal
identification number).
• The transaction process will be slightly different.
You’ll insert your EMV card in a POS (point-ofsale) terminal, wait for it to be authorized, and
remove it. You’ll either sign a sales draft or key
in your PIN to complete the transaction.
• Other countries likely will stop accepting
mag stripe cards after a certain date. You’ll
need an EMV card when traveling abroad and
international travelers in the U.S. will have the
additional protection against counterfeit that
EMV cards afford.
w w w.Direc torsChoiceCU.com
• It’s possible that some merchants and card
issuers may choose not to convert and will
continue to use mag stripe technology for a
time. Your card still will work and consumers will
continue to be protected from fraud liability.
Stay tuned for updates as we approach the deadlines
set for this EMV transition.
In the meantime, if you have questions about
EMV cards and how they will affect you, contact
the professionals at DIRECTORS CHOICE CREDIT
UNION. Stop by or call today at 800-593-5920.
Business
Solutions
 Great rates
 Free checking
 Business loans
Contact Us Today
NYSFDA Directions • May 2015
23
Upcoming Calendar
Scan for the most
current listings.
MAY 2015
12
13
14
19
25
The Good Death, Good Grief, Good Funerals: Finding Our Place on the Continuum of Care, 3 CEUs
Hofstra University, Mack Sports Complex, Headstead, 10:00 a.m. - 1:00 p.m.
Presented by Dr. Thomas G. Long and Thomas Lynch, LFD
Because of generous funding from the NYS TRIBUTE FOUNDATION, there is absolutely no charge for NYSFDA
members or caregivers to attend. Non-member funeral directors will be charged $199.
Register at www.TributeFoundation.org.
The Good Death, Good Grief, Good Funerals: Finding Our Place on the Continuum of Care, 3 CEUs
Kleinhans Music Hall, Buffalo, 10:00 a.m. - 1:00 p.m.
Presented by Dr. Thomas G. Long and Thomas Lynch, LFD
Because of generous funding from the NYS TRIBUTE FOUNDATION, there is absolutely no charge for NYSFDA
members or caregivers to attend. Non-member funeral directors will be charged $199.
Register at www.TributeFoundation.org.
The Good Death, Good Grief, Good Funerals: Finding Our Place on the Continuum of Care, 3 CEUs
Oncenter, Syracuse, 10:00 a.m. - 1:00 p.m.
Presented by Dr. Thomas G. Long and Thomas Lynch, LFD
Because of generous funding from the NYS TRIBUTE FOUNDATION, there is absolutely no charge for NYSFDA
members or caregivers to attend. Non-member funeral directors will be charged $199.
Register at www.TributeFoundation.org.
Directors Choice Credit Union Board Meeting
Conference Call, 12:00 p.m. - 1:00 p.m.
Offices Closed
All NYSFDA offices, including PrePlan, Directors Choice Credit Union, and NYS Tribute Foundation will be closed
in observance of the Memorial Day Holiday.
!
n
o
i
t
n
e
v
Con
2015 NYSFDA Annual Convention
August 16 – 19, 2015
• NYSFDA’s 2015 Annual Convention will be held in
POUGHKEEPSIE, August 16 - 19, 2015 at the MID-HUDSON
CIVIC CENTER and the POUGHKEEPSIE GRAND HOTEL.
• Earn up to 12 CEUs, including 2 NYS Law!
Watch for more information in the mail in the coming weeks.