Telkom Tariffs - Advanced Voice

Transcription

Telkom Tariffs - Advanced Voice
TELKOM RETAIL FIXED LINE TARIFF LIST: 1 August 2014
A1 TELEPHONY SERVICE ............................................................................................................................................... 3
A1.1 MAIN SERVICES .................................................................................................................................................. 3
A1.1.1 Installation and transfer charges .................................................................................................................... 3
A1.1.1a Installation of temporary telephone services ................................................................................................ 4
A1.1.3 Monthly rental (Previously manual exchanges now SSH) .............................................................................. 6
A1.2 TELEPHONE FACILITIES, SERVICE CHARGES AND EXTENSIONS ................................................................. 7
A1.2.1 Telephone facilities ........................................................................................................................................ 7
A1.2.2 Service charges ............................................................................................................................................. 8
A1.2.2A Conversion/Migration fees ........................................................................................................................... 9
A1.2.3 Extensions and other lines ........................................................................................................................... 10
A1.2.4 Reserved ..................................................................................................................................................... 11
A1.2.5 ISDN (Integrated Services Digital Network) ................................................................................................. 11
A1.3 RESERVED ............................................................................................................................................................ 13
A1.4 ENHANCED VOICE SERVICES.......................................................................................................................... 14
A1.4.1 Reserved ..................................................................................................................................................... 14
A1.4.2 Telkom Smart Access (FreeCall 080, ShareCall 0860 and MaxiCall 0861) .................................................. 14
A1.4.3 Reserved ..................................................................................................................................................... 15
A1.4.4 Enhanced services (PlusCall, IdentiCall, HomeFree & CallAnswer) ............................................................ 15
A1.4.4a Enhanced services on ISDN ...................................................................................................................... 16
A1.4.4b Enhanced services on PrepaidFone .......................................................................................................... 17
A1.4.5 Reserved ..................................................................................................................................................... 17
A1.4.6 Telkom Internet standalone and bundles ..................................................................................................... 17
A1.4.7 ADSL (Asymmetric Digital Subscriber Line) – connectivity .......................................................................... 19
A1.4.8 Reserved ..................................................................................................................................................... 19
A1.4.9 Intelligent Call Forwarding ........................................................................................................................... 20
A1.4.10 Reserved .................................................................................................................................................... 20
A1.4.11 Reserved .................................................................................................................................................... 20
A1.4.12A Spacestream Office (SSO) – Option 1 .................................................................................................... 20
A1.4.12B Spacestream Office (SSO) – Option 2 .................................................................................................... 20
A1.4.12C Spacestream Home (SSH)...................................................................................................................... 21
A1.4.13 Spacestream Express (SSE) – Option 1 .................................................................................................... 21
A1.4.13A Spacestream Express (SSE) – Option 2 ................................................................................................. 22
A1.4.14 & 15 Reserved ........................................................................................................................................... 22
A1.4.16 InterCall ..................................................................................................................................................... 22
A1.4.17 Reserved (see A1.4.6) ................................................................................................................................ 23
A1.4.18 Telkom Short Message Service (SMS) ....................................................................................................... 23
A1.4.19 SupremeCall Calling Plans ......................................................................................................................... 23
A1.4.20 Message Suite ............................................................................................................................................ 24
A1.4.21 Telkom Closer Calling Plans (Residential Customers) ..................................................................................25
A1.4.21a Telkom Closer Calling Plans (ISDN2 Residential Customers) ..................... ..............................................26
A1.4.21b Telkom Closer Calling Plans (ISDN2a Residential Customers).................... ..............................................27
A1.4.22 Reserved (see A1.4.6) ................................................................................................................................ 28
A1.4.23 Telkom BizTalk ........................................................................................................................................... 28
A1.5.1 Miscellaneous Call Charges ........................................................................................................................ 29
A1.5.2 Consultancy services ................................................................................................................................... 29
A1.6 DOMESTIC TELEPHONE CALL CHARGES ....................................................................................................... 30
A1.6.1 Telephone call charges from customers connected to automatic exchanges and calls from ....................... 30
WorldCall Pre-paid calling cards & WorldCall Charge Card ..................................................................................... 30
A1.6.2 Telephone call charges from public coin/cardphones connected to automatic exchanges ........................... 34
A1.6.3 Telephone call charges for operator assisted calls (Incl. Teleconferencing) ................................................ 35
Effective date 2014/08/01 VAT=14% Last updated 2015/04/30
TELKOM RETAIL FIXED LINE TARIFF LIST: 1 August 2014
A2 TELEMATICS SERVICE ............................................................................................................................................ 39
A2.1 MISCELLANEOUS CHARGES............................................................................................................................ 39
A2.1.1 After-hours repair service ............................................................................................................................ 39
A2.1.2 Consultancy services ................................................................................................................................... 39
A2.1.3 Unnecessary call out charges ...................................................................................................................... 39
A2.2 RESERVED ............................................................................................................................................................ 39
A2.3 Reserved ......................................................................................................................................................... 39
A2.4 RESERVED............................................................................................................................................................ 39
A2.4.5 Telkom Enhanced Fax (EFS) ...................................................................................................................... 40
A2.5 DATEL ................................................................................................................................................................ 41
A2.5.1 Reserved ..................................................................................................................................................... 41
A2.5.2 Network access circuit ................................................................................................................................. 41
A2.5.3 Reserved ..................................................................................................................................................... 41
A2.5.4 Line rental charges ...................................................................................................................................... 41
A2.5.5 Reserved ..................................................................................................................................................... 41
A2.5.6 Transfer charges ......................................................................................................................................... 42
A2.5.7 Miscellaneous Datel services ...................................................................................................................... 42
A2.6 RESERVED............................................................................................................................................................ 42
A2.7 SAPONET-P ....................................................................................................................................................... 43
A2.7.1 Saponet-P Basic rates ................................................................................................................................. 43
A2.7.2 Saponet call charges ................................................................................................................................... 44
A2.8 DIGINET ............................................................................................................................................................. 45
A2.8.1 Diginet rates ................................................................................................................................................ 45
A2.8.2 Diginet line rental (Used for leased line services) ........................................................................................ 45
A2.8.3 Diginet line rental (for use with Saponet, Frame Express & TI DIS) ............................................................. 46
A2.9 DIGINET-PLUS ................................................................................................................................................... 46
A2.9.1 Diginet-Plus rates ........................................................................................................................................ 46
A2.9.2 Diginet-Plus port charges ............................................................................................................................ 47
A2.9.3 Diginet-Plus line rentals (used for leased line services) ............................................................................... 48
A2.9.4 Diginet-Plus line rentals (for use with FrameExpress & TI DIS) ................................................................... 50
A2.9.5 Reserved ..................................................................................................................................................... 51
A2.9.6 Reserved ..................................................................................................................................................... 51
A2.10 RESERVED .......................................................................................................................................................... 51
A2.11 FRAME EXPRESS ............................................................................................................................................ 51
A2.11.1 FrameExpress ........................................................................................................................................... 51
A2.11.2 FrameExpress (Flat rate CIR charge) ........................................................................................................ 52
A2.11.3 FrameExpress (Disaster Recovery CIR charge) ........................................................................................ 53
A2.12 RESERVED .......................................................................................................................................................... 53
A2.13 RESERVED .......................................................................................................................................................... 53
A2.14 RESERVED .......................................................................................................................................................... 53
A2.15 METROLINK ......................................................................................................................................................... 54
A3 LEASED LINE SERVICES......................................................................................................................................... 55
A3.1 VOICE GRADED LEASED LINES ....................................................................................................................... 55
A3.1.1 Private lines and Tie lines ............................................................................................................................ 55
A3.1.2 Private lines and Tie lines ............................................................................................................................ 55
A3.2 MEGALINE / INTER NODAL TARIFFS ................................................................................................................ 56
A3.2.1a Megaline & Megaline Plus Bronze – A tariff – Local ends .......................................................................... 56
A3.2.2a Megaline B tariff – Local ends.................................................................................................................... 56
A3.2.3a Megaline & Megaline Plus Bronze – C Tariff – Main links .......................................................................... 57
A3.2.1b Megaline & Megaline Plus Bronze – A Tariff – local ends .......................................................................... 57
A3.2.3b Megaline & Megaline Plus Bronze – C Tariff – Main links .......................................................................... 57
A3.2.4a Inter Nodal Links – A Tariff – local ends ................................................................................................... 58
A3.2.4b Inter Nodal Links – C Tariff – Main links ................................................................................................... 58
A3.2.4c Inter Nodal Links B tariff – Local ends ....................................................................................................... 58
A3.2A MEGALINE PLUS (SILVER) .............................................................................................................................. 59
Effective date 2014/08/01 VAT=14% Last updated 2015/04/30
2
TELKOM RETAIL FIXED LINE TARIFF LIST: 1 August 2014
A3.2a.1 Megaline Plus (Silver) – Port charges ........................................................................................................ 59
A3.2a.2 Megaline Plus (Silver) – A Tariff – Local ends ........................................................................................... 59
A3.2a.3 Megaline Plus (Silver) – C Tariff – Main links ............................................................................................. 60
A3.2B ATM EXPRESS ................................................................................................................................................. 60
A3.2b.1 ATM Express (Bronze) .............................................................................................................................. 60
A3.2b.1.1 ATM Express (Bronze) – Port charges.................................................................................................... 60
A3.2b.1.3 ATM Express (Bronze) – Main links ........................................................................................................ 61
A3.2b.2 ATM EXPRESS (SILVER) ......................................................................................................................... 62
A3.2b.2.1 ATM Express (Silver) – Port charges ...................................................................................................... 62
A3.2b.2.2 ATM Express (Silver) – Local Access ..................................................................................................... 62
A3.2b.2.3 ATM Express (Silver) – Main links .......................................................................................................... 63
A3.3 RESERVED ........................................................................................................................................................... 64
A3.4 METROLAN .......................................................................................................................................................... 65
A3.5 BROADCASTING SERVICES ............................................................................................................................. 66
A3.5.1 Music Circuits .............................................................................................................................................. 66
A3.5.2 Television circuits ........................................................................................................................................ 66
PART B: INTERNATIONAL SERVICES .......................................................................................................................... 67
B1 RESERVED............................................................................................................................................................... 67
B2.4 Telephone service on board a ship ................................................................................................................. 67
B3 CALLS TO MOBILE SATELLITE TERMINALS VIA THE INMARSAT SYSTEM ................................................ 67
B3.1 Inmarsat rates ................................................................................................................................................ 67
B3.2 Radiotelephone calls from ships to Inmarsat terminals ................................................................................... 67
B3.3 Message delivery from ship to shore received via Inmarsat ............................................................................ 68
B3.4 Delivery of messages to Inmarsat “C” terminals ............................................................................................. 68
B3.5 Telegrams from ship to an Inmarsat “C” terminals .......................................................................................... 69
B5 DATA SERVICE ..................................................................................................................................................... 69
B5.1 Saponet-P ...................................................................................................................................................... 69
B6 LEASED CIRCUITS ............................................................................................................................................... 69
B6.1.1 International data circuits via Submarine cable ............................................................................................ 69
B6.1.2 International data circuits via Satellite.......................................................................................................... 72
B6.2 Monthly rental for network access .................................................................................................................. 72
B6.3 Cancellation fee.............................................................................................................................................. 73
B6.4 Fixed contract term discounts ......................................................................................................................... 73
B6.5 Reserved ........................................................................................................................................................ 73
B7 RESERVED............................................................................................................................................................... 73
B8 INTERNATIONAL FREECALL ............................................................................................................................... 74
B8.1 International FreeCall ..................................................................................................................................... 74
B9 BROADCASTING SERVICES ................................................................................................................................ 75
B9.1 Television circuits ........................................................................................................................................... 75
B9.2 Audio services ................................................................................................................................................ 76
PART C
EXPLANATORY NOTES ................................................................................................................................. 77
A1 TELEPHONY SERVICE
A1.1 MAIN SERVICES
A1.1.1 Installation and transfer charges
Effective date 2014/08/01 VAT=14% Last updated 2015/04/30
3
TELKOM RETAIL FIXED LINE TARIFF LIST: 1 August 2014
Item
A1.1.1
a
(i)
(ii)
b
(i)
(ii)
(iii)
c
(i)
(ii)
d
e
f
g
h
i
j
(i)
(ii)
k
(i)
(ii)
l
m
n
INSTALLATION AND TRANSFER CHARGES:
(AUTOMATIC AND MANUAL EXCHANGES)
Billed Residential service (exchange connection)
Notes 1b/5d
Where more than one service is provided/transferred
simultaneously, per service
Note 5d
Where a site visit is not required (REUEC) Note 13a
Business service (exchange connection) Note 5d
Where more than one service is provided/transferred
simultaneously, per service
Note 5d
Where a site visit is not required (REUEC) Note 13a
Thintana project
Note 1i
PrepaidFone residential service (all)
Where a site visit is not required (REUEC)
Reserved
Shared service
Party-line service
Multi-party line service (automatic exchanges only)
Social Pensioner
Note 1a
Customer 70 years and older
Election telephone (temporary)
Note 1e
Parliamentary Residential telephone:
Note 1f
New service
Service left in situ
Telephone service on board a ship
Note 16a
Ships moving from one quay to another (line and
apparatus)
Telephone service on board a ship (exceeding a
period of 3 months)
Payphone prepayment type (agency version)
Reserved
Outdoor transfer
Note 9c
4
Installation
New
Excl VAT
New
Incl VAT
543.86
620.00
456.00
519.84
489.06
328.02
543.86
557.53
373.94
620.00
390.05
456.00
444.66
489.06
328.02
543.86
313.16
197.37
557.53
373.94
620.00
357.00
225.00
390.05
456.00
313.16
-
444.66
543.86
543.86
543.86
143.93
447.30
543.86
620.00
620.00
620.00
164.08
509.92
620.00
456.00
456.00
456.00
143.93
447.30
456.00
519.84
519.84
519.84
164.08
509.92
519.84
543.86
228.94
Item B2.4
620.00
260.99
Item B2.4
456.00
456.00
-
519.84
519.84
Item B2.4
Item B2.4
Item B2.4
543.97
Item B2.4
620.00
A1.1.1a Installation of temporary telephone services
Item
A1.1.1a
aa
INSTALLATION OF TEMPORARY TELEPHONE
SERVICES
Exchange connection – single
Effective date 2014/08/01 VAT=14% Last updated 2015/04/30
Indoor transfer ( Note 9a/e)
New
New
Excl VAT
Incl VAT
*Installation
New
Excl VAT
779.83
New
Incl VAT
889.00
456.00
519.84
519.84
357.00
519.84
TELKOM RETAIL FIXED LINE TARIFF LIST: 1 August 2014
- 1 month
235.97
- 2 months
471.93
bb
Exchange connection – multiple
725.03
cc
Telkom ISDN 2 – single
1 152.55
- 1 month
389.81
- 2 months
779.62
dd
Telkom ISDN 2 – multiple
1 115.82
ee
Telkom ISDN 2a – single
1 453.67
- 1 month
412.70
- 2 months
825.40
ff
Telkom ISDN 2a – multiple
1 412.05
gg
Telkom ISDN PRA
- 1 month
51 223.29
- Additional month
4 660.11
- 2 months
9 320.22
hh
Temporary DSL (Faster)
- 1 month
1 736.85
- Additional month
498.25
- 2 months
996.50
ii
Temporary DSL (Fastest)
- 1 month
1 847.38
- Additional month
608.78
- 2 months
1 217.56
jj
DSL Elite **
- 1 month
1 168.42
- Additional month
473.68
- 2 months
947.37
kk
DSL Elite **
- 1 month
1 392.11
- Additional month
697.37
- 2 months
1 394.74
* Installation charge includes one month’s rental for the applicable service
** DSL Elite and Elite Plus temporary tariffs exclude the exchange connection in a. above
•
The tariffs in bold and italics are w.e.f. 1 May 2015
Effective date 2014/08/01 VAT=14% Last updated 2015/04/30
5
269.00
538.00
826.53
1 313.91
444.38
888.77
1 272.03
1 657.18
470.48
940.96
1 609.74
58 394.55
5 312.53
10 625.05
1 980.00
568.00
1 136.01
2 106.01
694.00
1 388.02
1 291.00
499.00
998.00
1 391.01
599.00
1 198.00
TELKOM RETAIL FIXED LINE TARIFF LIST: 1 August 2014
6
A1.1.2 Monthly rental (Automatic exchanges)
Item
A1.1.2
a (i)
a
(ii)
(iii)
a
b
(iv)
(v)
(vi)
(vii)
(viii)
(ix)
(x)
(xi)
(xii)
(xiii)
(xiv)
MONTHLY RENTAL:
(AUTOMATIC EXCHANGES)
Residential service (exchange connection) Note 1b
Optional InfinitCall Plan/Price cap R14.38 (Excl. VAT)
* Business service (exchange connection)
PrepaidFone (Residential) – Monthly rental option
- Annual rental option (Waya Waya)
Top-Up plan 1
Top-Up plan 2
Multi-party line service
Election telephone service
Note 1e
Parliamentary residential telephone service Note 1f
Payphone prepayment type (agency version)
Chatterbox line (exchange connection)
Tetabox line (exchange connection)
Easicoin line (exchange connection)
Telephone on board a ship
Reserved
Party-line service
- Residential
- Business
Exclusive party-line service (Per station)
- Residential
- Business
Ordinary (Note 1g)
New
New
Excl VAT
Incl VAT
165.79
189.00
98.40
112.18
235.97
269.00
78.95
90.00
173.68
198.00
155.70
177.50
174.56
199.00
51.74
58.98
235.97
269.00
165.79
189.00
341.37
389.16
235.97
269.00
235.97
269.00
235.97
269.00
Item B2.4
Item B2.4
Social Pensioners (Note 1a)
New
New
Excl VAT
Incl VAT
82.90
94.50
39.78
45.35
-
Customers 70 years and older
New
New
Excl VAT
Incl VAT
116.05
132.30
-
95.40
123.47
108.76
140.76
59.12
-
67.40
-
76.17
-
86.83
-
117.65
146.19
134.12
166.66
-
-
93.90
-
107.05
-
* The monthly line rental for a business service (exchange connection) includes 150 minutes (75 Telkom to Telkom on-net and 75 Telkom fixed to Telkom mobile). Not applicable to business
customers with calling and/or discount plans (with the exception of XtraTime and SurfAnytime) and unused minutes will not be carried over to the following month.
A1.1.3 Monthly rental (Previously manual exchanges now SSH)
Item
A1.1.3
MONTHLY RENTAL:
(PREVIOUSLY MANUAL EXCHANGES)
NB: All existing customers converted to SSH*
a
Reserved
b
SpaceStream Home (voice only service):
- Residential service (exchange connection)
- Business service (exchange connection)
c
Reserved
d
Reserved
e
Reserved
* See also Item A1.4.12C
•
The tariffs in bold and italics are w.e.f. 1 May 2015
Effective date 2014/08/01 VAT=14% Last updated 2015/04/30
Monthly rental
New
New
Excl VAT
Incl VAT
165.79
235.97
189.00
269.00
TELKOM RETAIL FIXED LINE TARIFF LIST: 1 August 2014
7
A1.2 TELEPHONE FACILITIES, SERVICE CHARGES AND EXTENSIONS
A1.2.1 Telephone facilities
Item
A1.2.1
a
b
c (i)
(ii)
d
e
f
g
h (i)
(ii)
i
(i)
(ii)
j
TELEPHONE FACILITIES
Note 7c
6 x 2 wire converter to provide attachments on SOR
Activating facility for SPM on PABX Note 7b
Reserved
TICI-B Bureau meter
Note 7a
Electronic Paper bill
Extra jack: single installation, per occasion
(If more than one extra jack is installed
simultaneously), per jack
Extra jack (when already exists)
Note 5p
Extra jack: conversion into an indoor extension
Headsets for BTS, Jupiter, Diana & Octophone
Note 5h
PBX Terminal headset
Hunting facilities on exchange lines
Simultaneous with provision of service per line
Provision/curtailment/discontinuance, per occasion
Telephone terminal for the deaf (Teldem)
(no longer provided)
Note 7g/7h
Effective date 2014/08/01 VAT=14% Last updated 2015/04/30
Installation
New
Excl VAT
456.00
456.00
456.00
New
Incl VAT
519.84
519.84
519.84
Monthly rental
New
Excl VAT
33.06
38.72
19.08
14.56
New
Incl VAT
37.69
44.14
21.75
16.60
390.05
456.00
444.66
519.84
14.56
14.56
14.56
65.25
16.60
16.60
16.60
74.39
456.00
519.84
65.25
74.39
211.04
240.59
13.67
13.67
15.58
15.58
-
-
21.07
24.02
TELKOM RETAIL FIXED LINE TARIFF LIST: 1 August 2014
8
A1.2.2 Service charges
Item
A1.2.2
a
(i)
(ii)
b
c
d
(i)
(ii)
(iii)
(iv)
e
f
g
h
i
(i)
(ii)
(iii)
j
k
l
m
(i)
(ii)
(iii)
n
o
p
q (i)
(ii)
r
s
t
u
v
w
SERVICE CHARGES
After-hours switching facility:
Indoor per pair
Outdoor per pair
After-hours telephone repair service (includes DDI/DDO and ISDN as
well as private lines)
Note 35a
Change of telephone number at customer’s request, per number:
(including pre-paid)
Note 15b
Change of name/title/rentership of customer:
Note 15a
Where legal entity remains unchanged (without division of account),
per account:
Where legal entity changes (with division of account), per account:
Pensioner
Note 1a
PrepaidFone
Reserved
Duplicate telephone accounts, for first two pages or each additional
page
Note 16k
Dishonoured cheques/Debit orders (Back out fee)
Itemised call information (Detailed billing)
Enquiries icw liability, charges and/or duration of calls:
Trunk calls (per call enquiry, in instances where debit is
maintained) per call enquiry: (Operator controlled calls)
Advice of charge:
Note 2c
National
International
Credit for ineffective operator assisted call, per call
Reserved
Reserved
Reserved
Telephone reconnection due to non-payment:
Per occasion, per service
Party-line suspended at junction pole
Prepaid, per occasion
Temporary suspension/restoration per occasion
Note 16t
Reserved
Joint-user (Co-user) fee, per directory entry, per month
Unnecessary Call Out (exchange connection) , per occasion Note 16c
Unnecessary Call Out (other), per occasion
Home delivery service, per consignment
Once-off activation charge for InfinitCall plan (No longer provided)
Standard Service fee
Note 6n
Connection of private equipment to PBXs (Premicell etc.) Note 6n(a)
Customer line efficiency report (Detailed)
Customer line efficiency report (Condensed)
Effective date 2014/08/01 VAT=14% Last updated 2015/04/30
Charge
New
Excl VAT
New
Incl VAT
456.00
912.00
519.84
1 039.68
-
-
209.56
238.90
328.02
143.93
197.46
373.94
164.08
225.10
7.45
180.53
-
8.49
205.80
-
7.45
8.49
7.45
13.70
7.45
-
8.49
15.62
8.49
-
192.69
394.38
47.84
104.62
227.25
912.00
146.45
219.67
449.59
54.54
119.27
259.07
1 039.68
166.95
456.00
635.05
1 561.80
231.01
519.84
723.96
1 780.45
263.35
TELKOM RETAIL FIXED LINE TARIFF LIST: 1 August 2014
9
A1.2.2A Conversion/Migration fees
Item
A1.2.2A
a
(i)
(ii)
b
c
(i)
(ii)
(iii)
(iv)
(v)
d
(i)
(ii)
(iii)
e
(i)
CONVERSION/MIGRATION FEES
Note 16s
PrepaidFone
Migration from billed exchange line to prepaid and vice versa
Migration of rental 7-31 days and vice versa
Reserved
ISDN
Conversion from DDI/DDO to ISDN30 and vice versa, per 2Mbit/s link
Conversion from normal exchange line, PrepaidFone or DSL to ISDN2 per line
Conversion from normal exchange line, PrepaidFone or DSL to ISDN2a per line
Conversion from ISDN2 to ISDN2a and vice versa, and to exchange connection
and DSL, at customers’ premises, per occasion
Conversion from ISDN2/2a or DSL to PrepaidFone
Note 16p
DSL
Conversion from DSL to exchange line
Conversion from high speed DSL to low speed DSL (Downgrade)
Conversion from low speed DSL to high speed DSL (Upgrade)
Exchange connection
Conversion of existing service from bi-directional to uni-directional or vice-versa
Note 15d
Effective date 2014/08/01 VAT=14% Last updated 2015/04/30
Charge
New
Excl VAT
New
Incl VAT
197.45
197.45
-
225.09
225.09
-
7 103.61
570.77
822.42
456.00
8 098.12
650.68
937.56
519.84
313.43
357.31
197.45
No charge
No charge
225.09
No charge
No charge
197.45
225.09
TELKOM RETAIL FIXED LINE TARIFF LIST: 1 August 2014
10
A1.2.3 Extensions and other lines
Item
A1.2.3
a
(i)
(ii)
b
c
d
e
f
(i)
(ii)
(iii)
(iv)
g
h
•
EXTENSIONS AND OTHER LINES
Installation and indoor transfer
Note 9e
New
New
Excl VAT
Incl VAT
Indoor extension lines
Indoor extension off an exchange connection:
Note 12e
Res. & Bus. Without Telkom instrument
- Single installation
Note 1c/5d
- Multiple installations
Indoor extension off a switchboard:
Business with Telkom rented instrument
- Single installation
Note 1c/5d
- Multiple installations
Indoor extension with Erica Mini Mk1 Note 5i
Indoor extension with Erica Mini Mk11 Note 5i
Protea plan system, per indoor extension
Note 12d
Reserved
Outdoor extension lines: (The indoor wiring
rental must be added to the rental of the outdoor
wiring)
Indoor wiring (B-end of outdoor extension):
•
Extension off an exchange connection
without Telkom rented instrument (Bus. &
Res.)
•
Extension off a switchboard with
Telkom rented instrument (Business)
Residential (Outdoor wiring):
- Single installation
- Multiple installations
Business (Outdoor wiring):
- Single installation
- Multiple installations
Extension and main service exist beyond
the MRA:
Note 3b
Fixed rental:
- Single line extension
- Switchboard extension
- Wire rental per km per pair
Transfer of indoor wiring
Connection of indoor wiring
Note 6a/b
No longer provided w.e.f. 1 April 2003.
Effective date 2014/08/01 VAT=14% Last updated 2015/04/30
Monthly rental
New
Excl VAT
New
Incl VAT
456.00
390.05
519.84
444.66
14.56
14.56
16.60
16.60
456.00
390.05
456.00
456.00
519.84
444.66
519.84
519.84
31.94
31.94
24.31
21.87
36.41
36.41
27.71
24.93
456.00
-
519.84
-
52.23
-
59.54
-
*
*
14.56
16.60
*
*
31.94
36.41
912.00
771.37
1 039.68
879.36
114.28
114.28
130.23
130.23
912.00
771.37
1 039.68
879.36
1 135.59
1 135.59
1 294.57
1 294.57
912.00
1 039.68
-
-
14.56
31.94
29.79
16.60
36.41
33.96
456.00
50.51
519.84
57.58
-
-
TELKOM RETAIL FIXED LINE TARIFF LIST: 1 August 2014
11
A1.2.4 Reserved
A1.2.5 ISDN (Integrated Services Digital Network)
Item
A1.2.5
a (i)
(ii)
(iii)
ISDN (Integrated Services Digital Network)
Telkom ISDN2 & 2a – Residential customers
Standard Basic Rate Service – Access:
ISDN2 (Including NT1 & Access)
ISDN2a (Including NT2a/b & Access)
Multiple access provided simultaneously:
Multiple ISDN2 service provided simultaneously
Multiple ISDN2a services provided simultaneously
Telkom ISDN2 & 2a – Business customers *
Standard Basic Rate Service – Access:
ISDN2 (Including NT1 & Access)
ISDN2a (Including NT2a/b & Access)
Multiple access provided simultaneously:
Multiple ISDN2 service provided simultaneously
Multiple ISDN2a services provided simultaneously
Telkom ISDN 30 * (std Primary rate service, 1-year
minimum rental period)
Single link
Multiple services provided simultaneously:
Up to 4 links (per link)
Note 17a/c
Up to 9 links (per link)
Note 17a/c
10 or more links (per link)
Note 17a/c
Telkom ISDN 30 (std Primary rate service, 1-year
minimum rental period – installation included in rental)
Single link
Multiple services provided simultaneously:
Up to 4 links (per link)
Note 17a/c
Up to 9 links (per link)
Note 17a/c
10 or more links (per link)
Note 17a/c
Installation
New
Excl VAT
Monthly rental
New
Excl VAT
New
Incl VAT
New
Incl VAT
762.74
1 040.97
869.52
1 186.71
271.29
286.25
309.27
326.33
726.01
999.35
827.65
1 139.26
-
-
762.74
1 040.97
869.52
1 186.71
389.81
412.70
444.38
470.48
726.01
999.35
827.65
1 139.26
-
-
41 074.97
46 825.47
4 660.11
5 312.53
30 807.08
28 753.35
27 296.73
35 120.07
32 778.82
31 118.27
4 660.11
4 660.11
4 660.11
5 312.53
5 312.53
5 312.53
-
-
8 252.18
9 407.48
-
-
7 354.23
7 174.63
7 047.25
8 383.83
8 179.08
8 033.86
* The monthly line rental for ISDN business customers (basic & primary) includes 150 minutes (75 Telkom to Telkom on-net and 75 Telkom fixed to Telkom mobile). Not applicable to business
customers with calling and/or discount plans (with the exception of XtraTime and SurfAnytime) and unused minutes will not be carried over to the following month.
•
The tariffs in bold and italics are w.e.f. 1 May 2015
Effective date 2014/08/01 VAT=14% Last updated 2015/04/30
TELKOM RETAIL FIXED LINE TARIFF LIST: 1 August 2014
Item
A1.2.5
Cont.
ISDN (Integrated Services Digital Network)
Telkom ISDN 30 (2 year minimum rental period)
Single link
Multiple services provided simultaneously:
-
Up to 4 links (per link)
Up to 9 links (per link)
10 or more links (per link)
Note 17a
Note 17a
Note 17a
Telkom ISDN 30 (2-year minimum rental period –
installation included in rental)
Single link
Multiple services provided simultaneously:
Up to 4 links (per link)
Note 17a/c
Up to 9 links (per link)
Note 17a/c
10 or more links (per link)
Note 17a/c
Telkom ISDN 30 (3 year minimum rental period)
Single link
Multiple services provided simultaneously:
Up to 4 links (per link)
Note 17a
Up to 9 links (per link)
Note 17a
10 or more links (per link)
Note 17a
Telkom ISDN 30 (3-year minimum rental period –
installation included in rental)
Single link
Multiple services provided simultaneously:
Up to 4 links (per link)
Note 17a/c
Up to 9 links (per link)
Note 17a/c
10 or more links (per link)
Note 17a/c
Telkom ISDN 30 (5 year minimum rental period)
Single link
Multiple services provided simultaneously:
•
Up to 4 links (per link)
Note 17a
•
Up to 9 links (per link)
Note 17a
10 or more links (per link)
Note 17a
(iv)
Item
Indoor transfer of ISDN PRA, per link
Note 17a
ISDN (Integrated Services Digital Network)
Effective date 2014/08/01 VAT=14% Last updated 2015/04/30
12
Installation
New
Excl VAT
Monthly rental
New
Excl VAT
New
Incl VAT
New
Incl VAT
34 914.44
39 802.46
3 918.68
4 467.30
29 266.55
27 315.69
25 931.99
33 363.87
31 139.89
29 562.47
3 918.68
3 918.68
3 918.68
4 467.30
4 467.30
4 467.30
-
-
5 513.74
6 285.66
-
-
5 255.71
5 166.59
5 103.38
5 991.51
5 889.91
5 817.85
24 645.69
28 096.09
3 297.49
3 759.14
23 413.42
22 243.24
20 352.10
26 691.30
25 357.29
23 201.39
3 297.49
3 297.49
3 297.49
3 759.14
3 759.14
3 759.14
-
-
4 081.22
4 652.59
-
-
4 042.03
4 004.82
3 944.68
4 607.91
4 565.49
4 496.94
16 430.51
18 730.78
2 857.57
3 257.63
15 608.71
14 828.52
14 042.15
17 793.93
16 904.51
16 008.05
2 857.57
2 857.57
2 857.57
3 257.63
3 257.63
3 257.63
23 049.04
26 275.91
-
-
Installation
Monthly rental
TELKOM RETAIL FIXED LINE TARIFF LIST: 1 August 2014
A1.2.5
Cont.
b
(i)
(ii)
(iii)
(iv)
(v)
(vi)
(vii)
(viii)
c
(i)
(ii)
(iii)
13
New
Excl VAT
ISDN SUPPLEMENTARY SERVICES
Note 17f
MSN (Multi subscriber number) (5 numbers maximum per
BRI access)
Note 17e
DDI/DDO per BRA (20 numbers max. per BRA access)
Note 17e/17g
TP (terminal portability)
Hunting facilities, per line (only BRI services)
Simultaneous with provision of service, per line
Provision/curtailment/discont. Per occasion
Reserved
Sub addressing
For Enhanced features on ISDN see Item A1.4.4a
Indoor wiring for S-bus (max 5 connection points per socket
* Multiple installations
* Connection of existing wires
SPECIAL ISDN CASES
Number reconfiguration on PRA, per occasion
ISDN Migration solution
ISDN AVS solution
A1.3 Reserved
Effective date 2014/08/01 VAT=14% Last updated 2015/04/30
New
Incl VAT
New
Excl VAT
New
Incl VAT
187.22
213.43
37.12
79.01
42.32
90.07
187.22
213.43
-
-
211.04
240.59
13.66
-
15.57
-
187.22
213.43
-
-
456.00
390.05
50.51
519.84
444.66
57.58
44.93
44.93
-
51.22
51.22
-
211.04
-
240.59
-
-
-
TELKOM RETAIL FIXED LINE TARIFF LIST: 1 August 2014
14
A1.4 ENHANCED VOICE SERVICES
A1.4.1 Reserved
A1.4.2 Telkom Smart Access (FreeCall 080, ShareCall 0860 and MaxiCall 0861)
Item
A1.4.2
TELKOM SMART ACCESS
Installation
(FREECALL 080, SHARECALL 0860 AND
New
New
MAXICALL 0861)
Excl VAT
Incl VAT
a
Basic package*
Service without number choice
(including one destination)
390.08
444.69
Per additional destination
- up to 10 destinations
157.45
179.49
- more than 10 destinations
131.94
150.41
b
Optional service features
(i) Custom AreaCall (magisterial level)
780.15
889.37
(ii) Golden number
(iii) PercentageCall
104.95
119.64
(iv) LimitCall
104.95
119.64
(v) Announcements
104.95
119.64
(vi) Golden number reservation
(vii) CustomAreaCall (magisterial and suburb level
978.68
1 115.70
routing)
c
Other charges
(i) Changes to data within a feature already subscribed to
83.69
95.41
(ii) Changes, per destination, to customized call routing
options or provision of Custom AreaCall on new
destination
126.25
143.93
(iii) Call-out charge
456.00
519.84
(iv) SecureAccess
1 052.48
1 199.83
(v) Admin facility
314.92
359.01
d
Call management report (Ad-hoc report)
1 028.35
1 172.32
e
Call Management Report (Monthly report)
f
Call Detail Report
g
Auto Attendant
(i) 10 Seconds announcement
333.33
380.00
(ii) 20 Seconds announcement
333.33
380.00
(iii) 30 Seconds announcement
333.33
380.00
(iv) 40 Seconds announcement
333.33
380.00
(v) Service fee for changes requested by customer, per
occasion
333.33
380.00
(vi) Surcharge per successful call
0.03438
0.03919
* The basic package includes standard AreaCall (routing according to provinces), TimeCall, DateCall and DivertCall
Effective date 2014/08/01 VAT=14% Last updated 2015/04/30
Monthly rental
New
New
Excl VAT
Incl VAT
185.64
211.63
94.23
78.76
107.42
89.79
153.30
184.24
60.47
60.47
60.47
184.24
192.69
174.76
210.03
68.94
68.94
68.94
210.03
219.67
-
-
509.13
995.72
105.48
580.41
1 135.12
120.25
43.60
87.20
130.78
174.37
49.70
99.41
149.09
198.78
-
-
TELKOM RETAIL FIXED LINE TARIFF LIST: 1 August 2014
15
A1.4.3 Reserved
A1.4.4 Enhanced services (PlusCall, IdentiCall, HomeFree & CallAnswer)
Item
A1.4.4
ENHANCED SERVICES
Installation
(PLUSCALL, IDENTICALL, HOMEFREE &
New
New
CALL ANSWER)
Note 16j
Excl VAT
Incl VAT
a
BlockCall (No longer provided w.e.f 7/11/2003,
replaced by BlockCall Plus)
(i) BlockCall Plus
23.35
26.62
b
ForwardCall
23.35
26.62
c
WaitingCall *
23.35
26.62
d
Three-Way Calling (ConferenceCall)
23.35
26.62
e
UrgentCall
23.35
26.62
f
23.35
26.62
SpeedCall
Note 16e
g
Direct-a-call: exchange connection rented in
another city/town
(i) Business customers only
136.43
155.53
h
IdentiCall *
23.35
26.62
i
Homefree (No longer provided)
j (i) CallAnswer – Std package *
- Voicemail upon no reply and busy condition
23.35
26.62
(ii)
CallAnswer - Package 2 *
- Voicemail upon no reply and call waiting
23.35
26.62
(iii) Basic Voicemail
13.16
15.00
k
Fax Answer (No longer provided)
23.35
26.62
l
Call Catcher (Call Answer/Waiting-/IdentiCall)
23.35
26.62
m (i) SonnetFax (No longer provided)
(ii) Sonnet Plus (CallAnswer/Forward-/Waiting-/
IdentiCall/Internet)(R16.20 + R69.30 for internet)
(No longer provided)
(iii) Sonnet4 (CallAnswer/IdentiCall/WaitingCall/
23.35
26.62
ForwardCall) Business customers only
*IdentiCall, CallAnswer (Std and package 2) and WaitingCall no longer available to residential customers
Item
A1.4.4
Cont.
n
ENHANCED SERVICES
(PLUSCALL, IDENTICALL, HOMEFREE &
CALL ANSWER)
Note 16j
MultiCall package ( Consists of IdentiCall, CallAnswer,
Effective date 2014/08/01 VAT=14% Last updated 2015/04/30
Installation
New
Excl VAT
New
Incl VAT
Monthly rental
New
New
Excl VAT
Incl VAT
20.51
23.38
30.57
4.39
4.39
-
34.85
5.00
5.00
-
78.35
8.64
13.16
89.32
9.85
15.00
8.64
9.85
13.03
22.00
8.77
-
14.85
25.08
10.00
-
85.50
97.47
21.00
23.94
Monthly rental
New
New
Excl VAT
Incl VAT
TELKOM RETAIL FIXED LINE TARIFF LIST: 1 August 2014
16
WaitingCall, ForwardCall and BlockCall) (No longer provided
w.e.f 17/11/2003, replaced by MultiCall Plus)
(i) MultiCall Plus package (Call Answer,
WaitingCall,IdentiCal,ForwardCall and BlockCallPlus)l
23.35
26.62
Business Customers only
o
Ringback
p (i) MyRing (first additional ring) (No longer provided) Note 16f
(ii)
MyRing (second additional ring) (No longer provided)
(iii) MyRing Extended Mail
q (i)
Mail Manager (No longer provided)
(ii) Mail Manager Plus (Business customers only)
23.35
26.62
r
Contact Me
# The monthly rentals are payable in addition to the existing standard CallAnswer monthly rental of R8.64 (Excl VAT).
37.26
42.48
45.30
8.77
4.39
5.00#
10.00#
-
51.64
10.00
5.00
5.70#
11.40#
-
A1.4.4a Enhanced services on ISDN
Item
A1.4.4a
ENHANCED SERVICES ON ISDN
Installation
New
Excl VAT
23.35
23.35
23.35
23.35
New
Incl VAT
26.62
26.62
26.62
26.62
Note 16j
WaitingCall on ISDN 2 & 2a *
ForwardCall on ISDN 2 & 2a
Three-Way Calling on ISDN 2 & 2a
FaxAnswer on ISDN 2 & 2a (No longer provided)
CallAnswer on ISDN2 & 2a *
Identicall
23.35
•
ISDN 2 & 2a *
23.35
•
ISDN 30 (per PRI access)
g
BlockCall Plus on ISDN 2 & 2a
23.35
h
CallCatcher on ISDN 2 & 2a
23.35
i
MultiCall Plus on ISDN 2 & 2a
23.35
*IdentiCall, CallAnswer (Std and package 2) and WaitingCall no longer available to residential customers
a
b
c
d
e
f
Effective date 2014/08/01 VAT=14% Last updated 2015/04/30
26.62
26.62
26.62
26.62
26.62
Monthly rental
New
New
Excl VAT
Incl VAT
4.39
5.00
4.39
5.00
4.39
5.00
22.00
25.08
8.64
9.85
12.96
133.92
30.57
8.77
45.30
14.77
152.67
34.85
10.00
51.64
TELKOM RETAIL FIXED LINE TARIFF LIST: 1 August 2014
17
A1.4.4b Enhanced services on PrepaidFone
Item
A1.4.4b
ENHANCED SERVICES ON PREPAIDFONE
Installation
New
Excl VAT
23.35
Note 16j
CallAnswer on PrepaidFone (No longer provided)
IdentiCall on PrepaidFone (No longer provided)
WaitingCall on PrepaidFone (No longer provided)
CallCatcher
a
b
c
d
Monthly rental
New
New
Excl VAT
Incl VAT
8.64
9.85
8.64
9.85
4.39
9.85
8.77
10.00
New
Incl VAT
26.62
A1.4.5 Reserved
A1.4.6 Telkom Internet standalone and bundles
Item
TELKOM INTERNET
A1.4.6
a
b
c
d
e
f
g
h
i
j
k
l
m
n
o
p
q
(i)
(ii)
(iii)
r
s
t
u
v
w
•
Monthly rental
Standalone ISP account
Bundle (ISP account plus DSL)
New
New
New
New
Excl VAT
Incl VAT
Excl VAT
Incl VAT
Consumer:
SoftCap (10GB) / Home SoftCap Basic
SoftCap (20GB) / Home SoftCap Advanced
SoftCap (50GB) / Home SoftCap Premium
SoftCap (50GB) / Home SoftCap Elite
SoftCap (100GB) / Home SoftCap Elite Plus
SoftCap (200GB)
SoftCap (300GB)
SoftCap (500GB)
Home Uncapped Basic
Home Uncapped Advanced
Home Uncapped Premium
Home Uncapped Premium Plus
Home Uncapped Elite
Home Uncapped Elite Plus
Home TopUp/Out of bundle data per GB
Shaped/unshaped out-of-bundle (up/download)
per MB
Telkom Internet AllAccess1GB on PrepaidFone:
7 days rental option
31 days rental option
Waya Waya (annual)
Reserved
Reserved
Do 1 (Fast DSL with Telkom Internet 1GB) –
(No longer provided)
Do 2 (Fast DSL with Telkom Internet 20GB) –
(No longer provided)
TI-All Access 1GB (No longer provided)
Home SoftCap do Gaming bolt-on
The tariffs in bold and italics are w.e.f. 1 October 2014
Effective date 2014/08/01 VAT=14% Last updated 2015/04/30
86.84
130.70
235.96
235.96
460.53
872.81
1 311.40
2 188.60
200.88
250.88
250.88
503.51
964.04
1 578.07
16.67
99.00
149.00
269.00
269.00
525.00
995.00
1 495.00
2 495.00
229.00
286.00
286.00
574.00
1 099.00
1 799.00
19.00
192.11
346.49
512.28
527.19
735.97
345.61
513.16
591.23
876.32
1 401.75
2 103.51
-
0.01628
0.02000
15.99
69.30
831.58
-
18.23
79.00
948.00
-
174.56
-
-
69.30
42.98
79.00
49.00
219.00
395.00
584.00
601.00
839.00
394.00
585.00
674.00
999.00
1 598.00
2 398.00
-
Data quota
DSL
speed
10 GB
20 GB
50 GB
50 GB
100 GB
200 GB
300 GB
500 GB
2 Mbps FUP
4 Mbps FUP
4 Mbps FUP
10 Mbps FUP
20 Mbps FUP
40 Mbps FUP
1 GB
2 Mbps
4 Mbps
10 Mbps
20 Mbps
40 Mbps
2 Mbps
4 Mbps
10 Mbps
10 Mbps
20 Mbps
40 Mbps
-
1 MB
-
199.00
1 GB
1 GB
1 GB
1GB
2 Mbps
226.31
258.00
20 GB
2 Mbps
-
-
TELKOM RETAIL FIXED LINE TARIFF LIST: 1 August 2014
Item
TELKOM INTERNET
A1.4.6
x
y
z
aa
ab
ac
ad
ae
af
ag
ah
ai
aj - at
au
av
aw
ax
ay
az
ba
bb
bc
bd
be
bf
bg
bh
bi
bj
bk
bl
bm
bn
bo
•
18
Monthly rental
Standalone ISP account
Bundle (ISP account plus DSL)
New
New
New
New
Excl VAT
Incl VAT
Excl VAT
Incl VAT
Business:
TI-All Access Business SoftCap
SoftCap (10GB) / Business SoftCap Starter
SoftCap (20GB) / Business SoftCap Entry
SoftCap (50GB) / Business SoftCap Basic
SoftCap (50GB) / Business SoftCap Advanced
SoftCap (100GB) / Business SoftCap Premium
SoftCap (100GB) / Business SoftCap Premium+
SoftCap (100GB) / Business SoftCap Elite
SoftCap (100GB) / Business SoftCap Elite Plus
SoftCap (200GB)
SoftCap (300GB)
SoftCap (500GB)
TI-All Access Business Prioritised SoftCap
* (Prioritised SoftCap is no longer provided)
Business Uncapped Basic
Business Uncapped Advanced
Business Uncapped Premium (No longer
provided)
Business Uncapped Premium Plus
Business Uncapped Elite
Business Uncapped Elite Plus
Business Premium Uncapped Basic
Business Premium Uncapped Advanced
Bus Premium Uncap Premium (No longer
provided)
Business Premium Uncapped Premium Plus
Business Premium Uncapped Elite
Business Premium Uncapped Elite Plus
Business TopUp/Out of bundle data per GB
Shaped/unshaped out-of-bundle (up/download)
per MB
Other:
Out of Bundle usage per GB (unshaped)
(No longer provided)
TI Local Basic Package 1GB
TI Unshaped Basic Package 5GB
(No longer provided)
TI Additional Mail Box
TI Additional Alias
TI Additional Mail Storage
TI Additional Web Space
The tariffs in bold and italics are w.e.f. 1 October 2014
Effective date 2014/08/01 VAT=14% Last updated 2015/04/30
34.21
86.84
130.70
235.96
235.96
460.53
460.53
460.53
460.53
872.81
1 311.40
2 188.60
39.00
99.00
149.00
269.00
269.00
525.00
525.00
525.00
525.00
995.00
1 495.00
2 495.00
218.42
262.28
350.00
437.72
613.16
700.88
788.60
832.46
-
249.00
299.00
399.00
499.00
699.00
799.00
899.00
949.00
-
241.23
346.49
346.49
635.97
1 051.75
1 665.79
478.07
916.67
916.67
1 741.23
1 928.95
2 455.26
16.67
275.00
395.00
395.00
725.00
1 199.00
1 899.00
545.00
1 045.00
1 045.00
1 985.00
2 199.00
2 799.00
19.00
437.72
660.53
744.74
1 060.53
1 541.23
2 242.98
744.74
1 300.88
1 344.74
2 235.97
2 488.60
3 102.63
-
499.00
753.00
849.00
1 209.00
1 757.00
2 557.00
849.00
1 483.00
1 533.00
2 549.00
2 837.00
3 537.00
-
0.01628
0.02000
-
-
51.75
59.00
26.32
118.42
30.00
135.00
13.76
1.84
11.47
10.00
15.69
2.10
13.08
11.40
Data quota
DSL
speed
1GB
10GB
20Gb
50GB
50GB
100GB
100GB
100GB
100GB
200 GB
300GB
500GB
2Mbps, Micro VAS
2Mbps, Micro VAS
2Mbps, Starter VAS
4Mbps, Starter VAS
10Mbps, Starter VAS
10Mbps, Specialised VAS
20Mbps, Specialised VAS
40Mbps, Specialised VAS
2Mbps, FUP
4Mbps, FUP
4Mbps, FUP
10Mbps, FUP
20Mbps, FUP
40Mbps, FUP
2Mbps, FUP
4Mbps, FUP
4Mbps, FUP
10Mbps, FUP
20Mbps, FUP
40Mbps, FUP
1Gb
2Mbps, Starter VAS
4Mbps, Starter VAS
10Mbps, Starter VAS
10Mbps, Starter VAS
20Mbps, Starter VAS
40Mbps, Starter VAS
2Mbps, Sophisticated VAS
4Mbps, Sophisticated VAS
10Mbps, Sophisticated VAS
10Mbps, Sophisticated VAS
20Mbps, Sophisticated VAS
40Mbps, Sophisticated VAS
-
1MB
-
-
TELKOM RETAIL FIXED LINE TARIFF LIST: 1 August 2014
Item
TELKOM INTERNET
A1.4.6
bp
bq (i)
(ii)
(iii)
(iv)
(v)
(vi)
(vii)
br
bs
bt
bu
bv
bw
bx
by
Bz
ca
cb
cc
TI Edunet
TI-DNS INT
TI-DNS INT Advanced
TI-DNS Local
TI-DNS Local Advanced
TI-DNS NPO
TI-DNS NPO Advanced
TI-DNS Hosting
TI EmailDomain (DNS inclusive)
TI EmailDomain (DNS Advanced)
TI-DNS Secondary Hosting
TI EmailDomain (Standalone)
IPN Licencing
IPN Content Filtering
Usage Based Internet Gold
Usage Based Internet Silver
Faster DSL Xtratime300 (No longer provided)
Fastest DSL Xtratime300 (No longer provided)
TI Multisite Usage Normal per GB
TI Multisite Usage Prioritised per GB
19
Monthly rental
Standalone ISP account
New
New
Excl VAT
Incl VAT
30.16
34.38
28.95
33.00
30.70
35.00
7.02
8.00
8.77
10.00
4.39
5.00
6.14
7.00
4.39
5.00
6.14
7.00
1.75
2.00
4.39
5.00
1.75
2.00
181.90
207.37
120.76
137.67
1 210.52
1 379.99
859.65
980.00
399.12
455.00
509.65
581.00
16.67
19.00
34.21
39.00
A1.4.7 ADSL (Asymmetric Digital Subscriber Line) – connectivity
Item
A1.4.7
ADSL/Broadband
(Asymmetric Digital Subscriber Line)
connectivity
Note 16m/v/o
a
Fast DSL
b
Faster DSL
(i) Reserved
c
Fastest DSL
d
DSL Elite (up to 20 Mbps)
e
DSL Elite+ (up to 40 Mbps)
f
DSL Self Install (All speeds)
Note 16r
•
Self-install will be free of charge during promotional periods
•
The tariffs in bold and italics are w.e.f. 1 October 2014
A1.4.8 Reserved
Effective date 2014/08/01 VAT=14% Last updated 2015/04/30
Installation
New
Excl VAT
694.74
694.74
694.74
694.74
694.74
411.40
New
Incl VAT
792.00
792.00
792.00
792.00
792.00
469.00
Monthly rental
New
New
Excl VAT
Incl VAT
144.74
165.00
262.28
299.00
372.81
425.00
437.72
499.00
525.44
599.00
-
TELKOM RETAIL FIXED LINE TARIFF LIST: 1 August 2014
20
A1.4.9 Intelligent Call Forwarding
Item
A1.4.9
Intelligent Call Forwarding
Basic service offering (network
congestion/busy, no reply and immediate)
(i) Analogue line*
(ii) ISDN 2 & 2a*
(iii) ISDN 30**
(iv) Customised Intelligent Call Forwarding
b
Supporting feature
c
Administration fee, per occasion (whenever a
change is effected to a profile)
•
Applicable to existing ICF customers only
** Free installation & rental with 2, 3 and 5 year PRA contract
Installation
New
Excl VAT
New
Incl VAT
Monthly rental
New
New
Excl VAT
Incl VAT
a
75.47
75.47
75.47
304.61
75.47
86.04
86.04
86.04
347.26
86.04
11.52
23.03
221.16
853.52
40.89
13.13
26.25
252.12
973.01
46.61
47.62
54.29
-
-
A1.4.10 Reserved
A1.4.11 Reserved
A1.4.12A Spacestream Office (SSO) – Option 1
Item
A1.4.12A
a
b
c
d
e
f
•
•
SpaceStream Office (SSO)
Activation/Installation (Rand)
Monthly rental (Rand)
Option 1 – (Installation charge paid up-front)
New
New
New
New
Note 16q
Excl VAT
Incl VAT
Excl VAT
Incl VAT
SpaceStream Office – 1Year contract
2 719.30
3 100.00
*552.31
629.63
SpaceStream Office – 2Year contract
2 719.30
3 100.00
*541.31
617.09
SpaceStream Office – 3Year contract
2 719.30
3 100.00
*531.91
606.38
SpaceStream Office includes an Internet data
volume cap of 1 GB as standard.
Additional data volumes per 1GB* increment
205.26
234.00
Note 16l
543.86
620.00
209.65
239.00
Advanced Paid Private Payphone for SSO (line)
1 500.00
1 710.00
Indoor transfer of VSAT per Access
Maximum data volume cap is 20GB. The additional data volume will be in operation for a minimum period of 30 days. The charge and additional data volume
Will continue to apply from month-to-month until the customer requests a downgrade to the basic offering.
*CPE only, exclude line rental
A1.4.12B Spacestream Office (SSO) – Option 2
Effective date 2014/08/01 VAT=14% Last updated 2015/04/30
TELKOM RETAIL FIXED LINE TARIFF LIST: 1 August 2014
Item
A1.4.12B
a
b
c
d
e
•
•
21
SpaceStream Office (SSO)
Monthly rental incl. activation/installation charge
Option 2 – (Installation charge included in
(Rand)
monthly rental)
New
New
Note 16q
Excl VAT
Incl VAT
SpaceStream Office – 1Year contract
*793.78
904.91
SpaceStream Office – 2Year contract
*669.19
762.88
SpaceStream Office – 3Year contract
*622.10
709.19
315.84
360.06
Month to Month, after expiry of initial contract
SpaceStream Office includes an Internet data
volume cap of 1 GB as standard.
Additional data volumes per 1GB* increment
205.26
234.00
Note 16l
Maximum data volume cap is 20GB. The additional data volume will be in operation for a minimum period of 30 days. The charge and additional data volume
Will continue to apply from month-to-month until the customer requests a downgrade to the basic offering.
*CPE only, exclude line rental
A1.4.12C Spacestream Home (SSH)
Item
A1.4.12C
a
b
c
(i)
(ii)
(iii)
d (i)
(ii)
(iii)
(iv)
SPACESTREAM HOME (SSH) *
- Standard direct dialed call charges will apply to SSH
voice services Reserved
Reserved
Voice and Internet Access service (residential)
Voice and Internet Access service (residential) on
12 month minimum rental period
Voice and Internet Access service (residential) on
24 month minimum rental period
Voice and Internet Access service (business)
Voice and Internet Access service (business) on
12 month minimum rental period
Voice and Internet Access service (business) on
24 month minimum rental period
Voice and Internet Access service (business) on
36 month minimum rental period
Activation/Installation (Rand)
New
New
Excl VAT
Incl VAT
6 065.13
6 914.25
Monthly rental (Rand)
New
New
Excl VAT
Incl VAT
368.42
420.00
-
-
898.82
1 024.65
6 065.13
6 914.25
645.50
368.42
735.87
420.00
-
-
898.82
1 024.65
-
-
645.50
735.87
-
-
561.29
639.87
*The Voice and Internet Access offerings exclude an internet (ISP) account
*SSH customers can apply for additional voice ports @ standard residential/business line rental respectively (see Item A1.1.2 a (i) and (ii))
A1.4.13 Spacestream Express (SSE) – Option 1
Item
SpaceStream Express (SSE)
Effective date 2014/08/01 VAT=14% Last updated 2015/04/30
Activation/Installation (Rand)
Monthly rental (Rand)
TELKOM RETAIL FIXED LINE TARIFF LIST: 1 August 2014
A1.4.13
a
(i)
(ii)
(iii)
b
•
Option 1 – (Installation charge paid up-front)
SpaceStream Express:
512 kbps with 1GByte data volume cap
1 Year contract
2 Year contract
3 Year contract
512 kbps with 2GByte data volume cap
1 Year contract
2 Year contract
3 Year contract
512 kbps with 3GByte data volume cap
1 Year contract
2 Year contract
3 Year contract
Additional data volume per 1GB increment on the 512
K/bit service only*
Note 16l
Indoor transfer of VSAT, per access
22
New
Excl VAT
New
Incl VAT
New
Excl VAT
2 719.30
2 719.30
2 719.30
3 100.00
3 100.00
3 100.00
559.35
548.16
534.18
637.66
624.90
608.97
2 719.30
2 719.30
2 719.30
3 100.00
3 100.00
3 100.00
764.61
753.42
739.44
871.66
858.90
842.96
2 719.30
2 719.30
2 719.30
3 100.00
3 100.00
3 100.00
969.86
958.68
944.70
1 105.64
1 092.90
1 076.96
1 500.00
1 710.00
205.26
234.00
-
-
Maximum data volume cap is 20GB
A1.4.13A Spacestream Express (SSE) – Option 2
Item
A1.4.13A
SpaceStream Express (SSE)
Option 2 – (Installation charge included in monthly
rental)
SpaceStream Express:
512 kbps with 1GByte data volume cap
1 Year contract
2 Year contract
3 Year contract
- Month to Month, after expiry of initial contract
(ii) 512 kbps with 2GByte data volume cap
1 Year contract
2 Year contract
3 Year contract
(iii) 512 kbps with 3GByte data volume cap
1 Year contract
2 Year contract
3 Year contract
Additional data volume per 1GB increment on the 512
K/bit service only*
Note 16l
b
Indoor transfer of VSAT, per access
•
Maximum data volume cap is 20GB
Monthly rental incl. activation/installation charge
(Rand)
New
New
Excl VAT
Incl VAT
a
(i)
799.87
679.89
639.90
295.66
911.85
775.08
729.49
337.05
1 005.13
885.15
845.16
1 145.85
1 009.07
963.48
1 210.39
1 090.41
1 050.42
1 379.84
1 243.07
1 197.48
205.26
1 500.00
234.00
1 710.00
A1.4.14 & 15 Reserved
A1.4.16 InterCall
Item
InterCall
Effective date 2014/08/01 VAT=14% Last updated 2015/04/30
New
Incl VAT
Monthly rental
TELKOM RETAIL FIXED LINE TARIFF LIST: 1 August 2014
A1.4.16
a
b
c
d
e
f
g
h
Number of InterCall numbers registered
23
New
Excl VAT
102.84
205.87
411.74
823.52
1 646.99
3 294.00
6 587.99
13 175.97
37 and less
From 38 to 74
From 75 to 149
From 150 to 299
From 300 to 599
From 600 to 1199
From 1200 to 2399
From 2400 to 4800
New
Incl VAT
117.24
234.69
469.38
938.81
1 877.57
3 755.16
7 510.31
15 020.61
A1.4.17 Reserved (see A1.4.6)
A1.4.18 Reserved
A1.4.19 SupremeCall Calling Plans
Item
A1.4.19
SupremeCall
Calling Plans
Package
New
Excl VAT
SupremeCall200
175.44
SupremeCall 300
263.16
SupremeCall 500
438.60
SupremeCall 1000
877.19
SupremeCall 1750
1 535.09
SupremeCall 2500
2 192.98
SupremeCall 4000
3 508.77
SupremeCall 6000
5 263.16
SupremeCall 8000
7 017.54
SupremeCall 10000
8 771.93
SupremeCall 12000
10 526.32
SupremeCall 15000
13 157.89
SupremeCall 18000
15 789.47
Once-off charge for upgrade/downgrade of packages
Monthly subscription (Rand)
New
Incl VAT
200.00
300.00
500.00
1 000.00
1 750.00
2 500.00
4 000.00
6 000.00
8 000.00
10 000.00
12 000.00
15 000.00
18 000.00
Effective date 2014/08/01 VAT=14% Last updated 2015/04/30
Package
SupremeCall 20000
SupremeCall 30000
SupremeCall 40000
SupremeCall 50000
SupremeCall 60000
SupremeCall 70000
SupremeCall 80000
SupremeCall 90000
SupremeCall 100000
SupremeCall 150000
SupremeCall 200000
SupremeCall 250000
SupremeCall 300000
New
Excl VAT
17 543.86
26 315.79
35 087.72
43 859.65
52 631.58
61 403.51
70 175.44
78 947.37
87 719.30
131 578.95
175 438.60
219 298.25
263 157.90
0.00
New
Incl VAT
20 000.00
30 000.00
40 000.00
50 000.00
60 000.00
70 000.00
80 000.00
90 000.00
100 000.00
150 000.00
200 000.00
250 000.00
300 000.00
0.00
TELKOM RETAIL FIXED LINE TARIFF LIST: 1 August 2014
24
A1.4.20 Message Suite
Item
A1.4.20
a
b
c
d
Message Suite
Bundle 1
1-10 Mailboxes
1GB storage free
Bundle 2
11-20 Mailboxes
2GB storage free
Bundle 3
21-50 Mailboxes
5GB storage free
Additional storage per GB
Once-off activation charge (Rand)
Monthly subscription (Rand)
New
Excl VAT
3 850.00
New
Incl VAT
4 389.00
New
Excl VAT
979.00
New
Incl VAT
1 116.06
3 850.00
4 389.00
1 738.00
1 981.32
3 850.00
4 389.00
4 125.00
4 702.50
82.50
94.05
-
-
Effective date 2014/08/01 VAT=14% Last updated 2015/04/30
TELKOM RETAIL FIXED LINE TARIFF LIST: 1 August 2014
25
A1.4.21 Telkom Closer Calling Plans (Residential Customers)
Item A1.4.21
Telkom Closer Calling Plans
(Residential Customers)
Note 16v
Call Charges
New
Excl VAT
180.70
New
Incl VAT
206.00
227.19
259.00
306.14
349.00
376.32
429.00
525.44
599.00
150 local Internet hours per month during Callmore Time (Telkom on-net calls
131.58
only)
70.18
75 local Internet hours per month during Callmore Time (Telkom on-net calls only)
Fixed to Mobile
* This add-on bundle includes 80 fixed-to-moblie minutes (to all mobile/cellular
70.18
add-on
networks), thereafter standard fixed-to-mobile tariffs will apply, as follows:
- For Closer 1 and 2 the standard fixed-to-mobile tariffs are billed upfront for the
first 60 seconds and thereafter in 30 second increments.
- For Closer 3 pure per second billing applies for fixed-to-mobile calls.
•
If the Callmore call duration exceeds 1 hour, (All Options), normal per second billing according to the time of the day and the distance band will apply.
150.00
80.00
Telkom
Evening and
Weekend plan
(The old
Weekender plan
is no longer
provided)
Telkom
Anytime plan
(The old
Anytime plan is
renamed
Anytime Extra
plan)
Telkom
Anytime Extra
plan
Monthly subscription includes
home line rental with Free VAS
(DSL charge paid separate
where applicable)
Calls to directory enquiries
excluded
Monthly subscription includes
home line rental with Free
VAS (DSL charge paid
separate where applicable)
Calls to directory enquiries
excluded
Monthly subscription includes
home line rental with Free
VAS (DSL charge paid
separate where applicable)
Calls to directory enquiries
excluded
Telkom
Anytime Plus
plan
Monthly subscription includes
home line rental with Free VAS
(DSL charge paid separate
where applicable)
Calls to directory enquiries
excluded
Telkom
Unlimited plan
Monthly subscription includes
home line rental with Free
VAS (DSL charge paid
separate where applicable)
Calls to directory enquiries
excluded
Internet Add-on
Monthly subscription payable in
addition to normal Internet
monthly charge
Monthly subscription payable in
addition to the relevant Telkom
Closer calling plan subscription
Standard Time
(All charges Excl VAT)
- 41c per minute. On-net (Local and long
distance) calls will be billed per second
with a minimum charge of 41c per call.
- First 30 local minutes in standard time
free
- Unlimited On-net (Local and long
distance) calls at no charge
- Pure per second billing applies for
fixed-to-mobile calls
- 10% discount on prescribed per
second rate to 30 popular
international fixed line destinations.
Minimum 55c per call
- Unlimited On-net (Local and long
distance) calls at no charge
- Pure per second billing applies for
fixed-to-mobile calls
- Unlimited calls to Telkom Mobile
- 20% discount on prescribed per
second rate to 30 popular
international fixed line destinations.
Minimum 55c per call
- Unlimited on-net (Local and long
distance) calls at no charge & 100 free
minutes to other networks.
- Unlimited calls to Telkom Mobile.
- 15% discount on prescribed per
second rate to 30 most popular
international destinations. Minimum
55c per call.
- Unlimited on-net (Local and long
distance) calls at no charge
- Unlimited calls to Telkom Mobile
- Unlimited calls to other networks
(excluding international calls)
Effective date 2014/08/01 VAT=14% Last updated 2015/04/30
Callmore Time
(All charges Excl VAT)
- Unlimited On-net (Local and long
distance) calls at no charge, up to an
hour
- 60 local surfing minutes free
- 10% discount on prescribed per
second rate to 30 popular international
fixed line destinations. Minimum 55c
per call.
- Unlimited On-net (Local and long
distance) calls at no charge
- Pure per second billing applies for
fixed-to-mobile calls
- 10% discount on prescribed per
second rate to 30 popular
international fixed line destinations.
Minimum 55c per call
- Unlimited On-net (Local and long
distance) calls at no charge
- Pure per second billing applies
for fixed-to-mobile calls
- Unlimited calls to Telkom Mobile
- 20% discount on prescribed per
second rate to 30 popular
international fixed line destinations.
Minimum 55c per call
- Unlimited on-net (Local and long
distance) calls at no charge & 100 free
minutes to other networks.
- Unlimited calls to Telkom Mobile.
- 15% discount on prescribed per
second rate to 30 most popular
international destinations. Minimum
55c per call.
- Unlimited on-net (Local and long
distance) calls at no charge
- Unlimited calls to Telkom Mobile
- Unlimited calls to other networks
(excluding international calls)
Monthly subscription (Rand)
80.00
TELKOM RETAIL FIXED LINE TARIFF LIST: 1 August 2014
•
26
The changes in bold and italics are w.e.f. 1 May 2015
A1.4.21a Telkom Closer Calling Plans (ISDN2 Residential Customers)
Item A1.4.21a
Telkom
Evening and
Weekend plan
(The old
Weekender plan
is no longer
provided)
Telkom
Anytime plan
(The old
Anytime plan is
renamed
Anytime Extra
plan)
Telkom
Anytime Extra
plan
Telkom Closer Calling Plans
(ISDN2 Residential
Customers)
Monthly subscription includes
home line rental with Free VAS
(DSL charge paid separate
where applicable)
Calls to directory enquiries
excluded
Monthly subscription includes
home line rental with Free
VAS (DSL charge paid
separate where applicable)
Calls to directory enquiries
excluded
Monthly subscription includes
home line rental with Free
VAS (DSL charge paid
separate where applicable)
Calls to directory enquiries
excluded
Telkom
Anytime Plus
plan
Monthly subscription includes
home line rental with Free VAS
(DSL charge paid separate
where applicable)
Calls to directory enquiries
excluded
Telkom
Unlimited plan
Monthly subscription includes
home line rental with Free
VAS (DSL charge paid
separate where applicable)
Calls to directory enquiries
excluded
Internet Add-on
Monthly subscription payable in
addition to normal Internet
monthly charge
Monthly subscription payable in
addition to the relevant Telkom
Closer calling plan subscription
Fixed to Mobile
add-on
Call Charges
Standard Time
(All charges Excl VAT)
- 41c per minute. On-net (Local and long
distance) calls will be billed per second
with a minimum charge of 41c per call.
- First 30 local minutes in standard time
free
Monthly subscription (Rand)
Callmore Time
(All charges Excl VAT)
- Unlimited On-net (Local and long
distance) calls at no charge, up to an
hour
- 60 local surfing minutes free
- 10% discount on prescribed per
second rate to 30 popular international
fixed line destinations. Minimum 55c
per call.
- Unlimited On-net (Local and long
distance) calls at no charge
- Pure per second billing applies for
fixed-to-mobile calls
- 10% discount on prescribed per
second rate to 30 popular
international fixed line destinations.
Minimum 55c per call
- Unlimited On-net (Local and long
distance) calls at no charge
- Pure per second billing applies
for fixed-to-mobile calls
- Unlimited calls to Telkom Mobile
- 20% discount on prescribed per
second rate to 30 popular
international fixed line destinations.
Minimum 55c per call
- Unlimited on-net (Local and long
distance) calls at no charge & 100 free
minutes to other networks.
- Unlimited calls to Telkom Mobile.
- 15% discount on prescribed per
second rate to 30 most popular
international destinations. Minimum
55c per call.
- Unlimited on-net (Local and long
distance) calls at no charge
- Unlimited calls to Telkom Mobile
- Unlimited calls to other networks
(excluding international calls)
New
Excl VAT
286.20
New
Incl VAT
326.27
333.69
380.41
411.64
469.27
481.82
549.27
632.94
721.55
150 local Internet hours per month during Callmore Time (Telkom on-net calls
only)
75 local Internet hours per month during Callmore Time (Telkom on-net calls only)
* This add-on bundle includes 80 fixed-to-moblie minutes (to all mobile/cellular
networks), thereafter standard fixed-to-mobile tariffs will apply, as follows:
- For Closer 1 and 2 the standard fixed-to-mobile tariffs are billed upfront for the
first 60 seconds and thereafter in 30 second increments.
- For Closer 3 pure per second billing applies for fixed-to-mobile calls.
131.58
70.18
150.00
80.00
70.18
80.00
- Unlimited On-net (Local and long
distance) calls at no charge
- Pure per second billing applies for
fixed-to-mobile calls
- 10% discount on prescribed per
second rate to 30 popular
international fixed line destinations.
Minimum 55c per call
- Unlimited On-net (Local and long
distance) calls at no charge
- Pure per second billing applies for
fixed-to-mobile calls
- Unlimited calls to Telkom Mobile
- 20% discount on prescribed per
second rate to 30 popular
international fixed line destinations.
Minimum 55c per call
- Unlimited on-net (Local and long
distance) calls at no charge & 100 free
minutes to other networks.
- Unlimited calls to Telkom Mobile.
- 15% discount on prescribed per
second rate to 30 most popular
international destinations. Minimum
55c per call.
- Unlimited on-net (Local and long
distance) calls at no charge
- Unlimited calls to Telkom Mobile
- Unlimited calls to other networks
(excluding international calls)
Effective date 2014/08/01 VAT=14% Last updated 2015/04/30
TELKOM RETAIL FIXED LINE TARIFF LIST: 1 August 2014
•
•
27
If the Callmore call duration exceeds 1 hour, (All Options), normal per second billing according to the time of the day and the distance band will apply.
The changes in bold and italics are w.e.f. 1 May 2015
A1.4.21b Telkom Closer Calling Plans (ISDN2a Residential Customers)
Item A1.4.21b
Telkom
Evening and
Weekend plan
(The old
Weekender plan
is no longer
provided)
Telkom
Anytime plan
(The old
Anytime plan is
renamed
Anytime Extra
plan)
Telkom
Anytime Extra
plan
(The old
Anytime Plus
plan is no longer
provided)
Telkom Closer Calling Plans
(ISDN2a Residential
Customers)
Call Charges
Monthly subscription (Rand)
Standard Time
(All charges Excl VAT)
Callmore Time
(All charges Excl VAT)
Monthly subscription includes
home line rental with Free VAS
(DSL charge paid separate
where applicable)
Calls to directory enquiries
excluded
- 41c per minute. On-net (Local and long
distance) calls will be billed per second
with a minimum charge of 41c per call.
- First 30 local minutes in standard time
free
301.16
343.32
Monthly subscription includes
home line rental with Free
VAS (DSL charge paid
separate where applicable)
Calls to directory enquiries
excluded
- Unlimited On-net (Local and long
distance) calls at no charge
- Pure per second billing applies for
fixed-to-mobile calls
- 10% discount on prescribed per
second rate to 30 popular
international fixed line destinations.
Minimum 55c per call
- Unlimited On-net (Local and long
distance) calls at no charge
- Pure per second billing applies for
fixed-to-mobile calls
- Unlimited calls to Telkom Mobile
- 20% discount on prescribed per
second rate to 30 popular
international fixed line destinations.
Minimum 55c per call
- Unlimited on-net (Local and long
distance) calls at no charge & 100 free
minutes to other networks.
- Unlimited calls to Telkom Mobile.
- 15% discount on prescribed per
second rate to 30 most popular
international destinations. Minimum
55c per call.
- Unlimited on-net (Local and long
distance) calls at no charge
- Unlimited calls to Telkom Mobile
- Unlimited calls to other networks
(excluding international calls)
- Unlimited On-net (Local and long
distance) calls at no charge, up to an
hour
- 60 local surfing minutes free
- 10% discount on prescribed per
second rate to 30 popular international
fixed line destinations. Minimum 55c
per call.
- Unlimited On-net (Local and long
distance) calls at no charge
- Pure per second billing applies for
fixed-to-mobile calls
- 10% discount on prescribed per
second rate to 30 popular
international fixed line destinations.
Minimum 55c per call
- Unlimited On-net (Local and long
distance) calls at no charge
- Pure per second billing applies
for fixed-to-mobile calls
- Unlimited calls to Telkom Mobile
- 20% discount on prescribed per
second rate to 30 popular
international fixed line destinations.
Minimum 55c per call
- Unlimited on-net (Local and long
distance) calls at no charge & 100 free
minutes to other networks.
- Unlimited calls to Telkom Mobile.
- 15% discount on prescribed per
second rate to 30 most popular
international destinations. Minimum
55c per call.
- Unlimited on-net (Local and long
distance) calls at no charge
- Unlimited calls to Telkom Mobile
- Unlimited calls to other networks
(excluding international calls)
348.65
397.46
426.60
486.32
496.78
566.33
647.90
738.60
150 local Internet hours per month during Callmore Time (Telkom on-net calls
only)
75 local Internet hours per month during Callmore Time (Telkom on-net calls only)
131.58
70.18
150.00
80.00
Monthly subscription includes
home line rental with Free
VAS (DSL charge paid
separate where applicable)
Calls to directory enquiries
excluded
Telkom
Anytime Plus
plan
Monthly subscription includes
home line rental with Free VAS
(DSL charge paid separate
where applicable)
Calls to directory enquiries
excluded
Telkom
Unlimited plan
Monthly subscription includes
home line rental with Free
VAS (DSL charge paid
separate where applicable)
Calls to directory enquiries
excluded
Internet Add-on
Monthly subscription payable in
addition to normal Internet
monthly charge
Effective date 2014/08/01 VAT=14% Last updated 2015/04/30
New
Excl VAT
New
Incl VAT
TELKOM RETAIL FIXED LINE TARIFF LIST: 1 August 2014
Fixed to Mobile
add-on
•
•
28
Monthly subscription payable in
addition to the relevant Telkom
Closer calling plan subscription
* This add-on bundle includes 80 fixed-to-moblie minutes (to all mobile/cellular
70.18
networks), thereafter standard fixed-to-mobile tariffs will apply, as follows:
- For Closer 1 and 2 the standard fixed-to-mobile tariffs are billed upfront for the
first 60 seconds and thereafter in 30 second increments.
- For Closer 3 pure per second billing applies for fixed-to-mobile calls.
If the Callmore call duration exceeds 1 hour, (All Options), normal per second billing according to the time of the day and the distance band will apply.
The changes in bold and italics are w.e.f. 1 May 2015
A1.4.22 Reserved (see A1.4.6)
A1.4.23 Telkom BizTalk
Item
A1.4.23
TELKOM BIZTALK
Calling Plan:
All plans include analogue line rental
a
b
c
d
e
f
g
h
i
j
k
Telkom BizTalk
Telkom BizTalk Plus
Telkom BizTalk 250
Telkom BizTalk 400
Telkom BizTalk 700 (includes ISDN2 BRA service)
Telkom BizTalk 800
Telkom BizTalk 1200
Telkom BizTalk 1400 (includes ISDN2 BRA service)
Telkom BizTalk 1600
Telkom BizTalk 2100 (includes ISDN2 BRA service)
Telkom BizTalk 2800 (includes ISDN2 BRA service)
Fixed-toFixed
minutes
(Local &
Long
distance)
Any time
150
500
150
200
400
400
600
800
800
1200
1600
Fixed-tomobile
minutes
Anytime
SmartAccess single
MaxiCall number
(0861) basic package
0
0
100
200
300
400
600
600
800
900
1200
Not included
Included
Not included
Not included
Not included
Not included
Not included
Not included
Not included
Not included
Not included
New
New
Monthly
subscription
Excl VAT
Monthly
subscription
Incl VAT
281.27
466.91
262.28
402.63
674.56
798.25
1 184.21
1 315.79
1 570.18
1 955.26
2 542.98
•
Plans a and b include the MultiCall Plus Value Added Service consisting of: IdentiCall, ForwardCall, Call Answer, Call Waiting and BlockCall Plus
•
Plans c to k have an out of bundle call tariff of R0.79c per minute (Incl VAT) which is applied on per second billing
(on-net, fixed-to-mobile, other domestic licensed operators as well as certain international destinations)
•
The tariffs in bold and italics are w.e.f. 1 May 2015
Effective date 2014/08/01 VAT=14% Last updated 2015/04/30
320.65
532.28
299.00
459.00
769.00
910.00
1 350.00
1 500.00
1 790.00
2 229.00
2 899.00
80.00
TELKOM RETAIL FIXED LINE TARIFF LIST: 1 August 2014
29
A1.5 MISCELLANEOUS CHARGES
A1.5.1 Miscellaneous Call Charges
Item
A1.5.1
a
(i)
(ii)
b
(i)
(ii)
(iii)
c
d
e
f
(i)
(ii)
(iii)
(iv)
g
h
i
MISCELLANEOUS CALL CHARGES
New
(Excl VAT)
Collect call (extra charge payable)
- Reserved
- Automated
Operator assisted calls (Automatic customers)
- International
- National
Diversion of calls – Automatic exchanges:
Period up to 10 days, per day, per occasion
Period longer than 10 days, per month
Plus connection fee, per occasion
Diversion of calls – Manual exchanges:
Per occasion, irrespective of the duration of the
diversion, with a maximum period of one month
per occasion
Fixed-time trunk call
Note 2c
Personal-service call (extra charge payable)
Telephone Conference Call
Note 2d/e
Connection fee per occasion
Plus, extra charge i.r.o. each individual national
on-net connection
Plus, extra charge i.r.o. each individual
international connection
Plus, extra charge i.r.o. each individual Mobile
cellular, Neotel, VANS & USAL connection
Advice of charge
1023 Auto Complete (Flat rate)
Operator assisted directory enquiries, domestic
1023/4, 102701/11/31 and international 10903,
Standard and Callmore time; per call
New
(Incl VAT)
4.67
5.32
13.70
7.45
15.62
8.49
8.34
83.32
40.02
9.51
94.98
45.62
40.02
45.62
7.45
8.49
86.28
98.36
8.64
9.85
18.70
21.32
18.70
Item A1.2.2 (i)
1.29
21.32
Item A1.2.2 (i)
1.47
2.93
3.34
A1.5.2 Consultancy services
Item
A1.5.2
CONSULTANCY SERVICES
(Item 37.3.2 of Telkom Manual)
Charges – Professional
New
(Excl VAT)
Effective date 2014/08/01 VAT=14% Last updated 2015/04/30
New
(Incl VAT)
Charges – Technical and Administrative
category
New
New
(Excl VAT)
(Incl VAT)
TELKOM RETAIL FIXED LINE TARIFF LIST: 1 August 2014
a
b
Hourly
Daily
30
936.75
7 494.06
1 067.90
8 543.23
609.78
4 885.78
695.15
5 569.79
A1.6 DOMESTIC TELEPHONE CALL CHARGES
A1.6.1 Telephone call charges from customers connected to automatic exchanges and calls from
WorldCall Pre-paid calling cards & WorldCall Charge Card
Standard time:
Monday to Friday 07:00 to 19:00
All times
Minimum
charge rand
(Excl VAT)
Minimum
charge rand
(Incl VAT)
Rand
per second
(Excl VAT)
Rand
per second
(Incl VAT)
Callmore time: Monday to
Friday 19:00 to 07:00
and Friday 19:00 to Monday
07:00
Rand
per second
(Excl VAT)
Rand
per second
(Incl VAT)
Conventional (Postpaid) calls -- as well as WorldCall (Pre-Paid and Charge Card) calls
(for conventional calls the minimum charge will not apply to on-net dial-up internet calls to ISP's)
On-net calls (previously Local & Long distance)
0.554
0.632
0.00678
0.00773
0.00335
0.00382
FreeCall 080/Homefree (all call charges apply to the called party)
Local (0-50km)
0.554
0.632
0.00714
0.00814
0.00383
0.00437
Long distance (>50km) *
0.554
0.632
0.00934
0.01065
0.00504
0.00575
* Also applicable to calls from other licensed operators (OLO's)
ShareCall 0860 (Conventional (Postpaid) calls -- the minimum charge will not apply to on-net dial-up internet calls to ISP's)
Local (0-50km) (apply to the calling party)
Long distance (>50km) *
0.554
0.632
0.00678
0.00773
0.00335
0.00382
-
-
0.00934
0.01065
0.00504
0.00575
0.00773
0.00335
0.00382
* (apply to the called party - minus the 0-50km minimum charge) Also applicable to calls from other licensed operators (OLO's)
MaxiCall 0861 (Conventional (Postpaid) calls)
All distances
0.554
0.632
0.00678
PrepaidFone calls (a surcharge of R0.70 (Incl VAT) per call, will apply to PrepaidFone Waya-Waya and Top-Up plans)
On-net calls (previously Local & Long distance)
0.840
0.958
0.01016
0.01158
0.00484
0.00552
0.632
0.00678
0.00773
0.00335
0.00382
Call Answer message retrieval from other phone (Conventional & PrepaidFone calls)
All distances
Effective date 2014/08/01 VAT=14% Last updated 2015/04/30
0.554
TELKOM RETAIL FIXED LINE TARIFF LIST: 1 August 2014
31
Calls to mobile cellular from Conventional, PrepaidFone and WorldCall customers:
Item A1.6.1
Automatic calls to
Mobile
(Contd.)
New Price
New Price
Rand
Rand
Excl VAT
Incl VAT
Rate group 1: Peak time
Weekdays from 07:00 to 20:00
New Price
New Price
Rand
Rand
Excl VAT
Incl VAT
Rate group 2: Off-peak time
Weekdays 20:00 to 07:00 and from Friday 20:00 to Monday
07:00
Outgoing calls to Mobile Cellular Vodacom, MTN, Cell C, Telkom Mobile, Wirels Connect and WBS Mobile**
First 60 sec*
1.144
1.304
0.924
1.053
Next 30 sec
0.572
0.652
0.462
0.527
* Calls are charged in increments of one minute for the first minute and in increments of 30 seconds thereafter.
** For WBS Mobile peak time: Monday to Friday from 07:00 to 19:00 and off peak: Monday to Friday from 19:00 to 07:00 and Friday 19:00 to Monday 07:00
Item A1.6.1
Automatic calls to Premium Rate services
(Contd.)
Fax to eMail calls 086 29, 086 5 & 6, 086 73 / 4 / 6
All distances / per minute
Mailbox messaging
All distances / per message
Virtual Fax deposit 088
All distances / per minute
Automated Teleconferencing calls 086 200 0000
Standard time (all distances / per minute)
Callmore time (all distances / per minute)
Calls to Charity Lines
All distances / per call
Calls to TeleVoting
All distances / per call
Calls to Competition lines 086 22, 086 294
All distances / per minute
Calls to Information services 086 71 / 5
All distances / per minute
Calls to Information services 086 72
All distances / per minute
Calls to Information services 086 735 / 7
All distances / per minute
Calls to Information services 086 744 / 5 / 7
All distances / per minute
Effective date 2014/08/01 VAT=14% Last updated 2015/04/30
New price
Rand
Excl VAT
All times
New price
Rand
Incl VAT
1.598
1.822
0.600
0.680
0.600
0.680
1.320
0.880
1.500
1.000
4.390
5.000
1.265
1.442
1.775
2.024
1.775
2.024
1.265
1.442
2.700
3.078
3.423
3.902
TELKOM RETAIL FIXED LINE TARIFF LIST: 1 August 2014
32
Outgoing calls to OLO's (direct dialed calls) - unchanged
rand
(Excl VAT)
Minimum charge for automatic calls / per call
0.554
rand
per second
(Excl VAT)
Charges apply to Conventional, PrepaidFone and WorldCall
customers.
45 Degrees Telecommunications
Altech Technology Concepts
Bitco
Blackbridge Communications
Broadband Innovations (now Tru Trade)
Broadlands Networks
BT
Business Connexion
CMC
Cybersmart
Directel
DOW Networks (now Avoxi)
Du Pont Telecom
ECN (now Nashua Communications)
Ensynch Business Solutions
Exotic Systems
FNB
Frogfoot
Gateway
GVSC
Hymax Talking Solutions
ICT Globe
iCtel
ICT-Works
Intercel
Intergrat
IS
Jasco
Mia Telecoms
Multisource Telecoms
Mystic Blue Trading
M-Web
NetVoip
NGN Telecoms (ex Safikatel)
Ohren t/a O-Tel Telecom
Orion
Paw Paw Wireless t/a Telejunction
PAWS
Platformity
Saicom Technology
Sandobel/Primetel
Skycall Networks (ex Skycom)
Sky-Connect
Storm
Sundial Telecom
Switch Telecom
Telfree
Telkom Internet
VCA
Virtual Office
Vlocity
VOX (includes Datapro)
Wanatel
WBS
Wireless Dimensions
Wirels Connect
Zensho Telecoms
rand
(Incl VAT)
0.632
Geographic locations
rand
rand
per second
per second
(Incl VAT)
(Excl VAT)
Standard time:
Monday to Friday 07:00 to 19:00
0.00850
Effective date 2014/08/01 VAT=14% Last updated 2015/04/30
0.00969
rand
per second
(Incl VAT)
Callmore time:
Monday to Friday 19:00 to 07:00
and Friday 19:00 to Monday 07:00
0.00850
0.00969
rand
per second
(Excl VAT)
Non-geographic locations
rand
rand
per second
per second
(Incl VAT)
(Excl VAT)
Standard time:
Monday to Friday 07:00 to 19:00
0.00983
0.01121
rand
per second
(Incl VAT)
Callmore time:
Monday to Friday 19:00 to 07:00
and Friday 19:00 to Monday 07:00
0.00983
0.01121
TELKOM RETAIL FIXED LINE TARIFF LIST: 1 August 2014
rand
per second
(Excl VAT)
Charges apply to Conventional, PrepaidFone and WorldCall
customers.
Altonet - Vox transit
Amobia - MWEB transit
BCSNet - Multisource transit
Connection Telecom - MWEB transit
Embizo Solutions - Multisource transit
Extim t/a Comtel Communications - MWEB transit
Framework Plus - Multisource transit
GoldTel - MWEB transit
Green Flash Trading 72 - Neotel transit
Integret - Neotel transit
JSDAAV ZA Telecoms - MWEB transit
Kawuleza - MWEB transit
Macrolan - Multisource transit
Magnolia Wireless - Du Pont transit
Majuba Technologies - Neotel transit
Meridict Systems - Avoxi (Dow Networks) transit
Metronet SA - Multisource transit
Neelana - ECN transit
Nexus ISP - MWEB transit
Phone IT - MWEB transit
Rosewill - Neotel transit
RSA Web - MWEB transit
Safricom North West - Multisource transit
Singa-Tel - Neotel transit
Stucky Solutions - Neotel transit
Smart Village - MWEB transit
Sybaweb - MWEB transit
TalkWorld Communications - MWEB transit
Telconet - MWEB transit
Trusc Technologies - Frogfoot transit
Voizacom - Multisource transit
Voys Telecom - Switch Telecom transit
Wispernet - Multisource transit
X-DSL Networking Solutions - MWEB transit
Xtranet - MWEB transit
Bwired - Multisource transit
Neotel
MTN (fixed locations)
Vodacom (fixed locations)
Previously USAL's:
Amatole
Umzinyathi - Neotel transit
Geographic locations
rand
rand
per second
per second
(Incl VAT)
(Excl VAT)
Standard time:
Monday to Friday 07:00 to 19:00
0.00933
rand
per second
(Excl VAT)
Charges apply to Conventional, PrepaidFone and WorldCall
customers.
33
0.01064
Callmore time:
Monday to Friday 19:00 to 07:00
and Friday 19:00 to Monday 07:00
0.00933
Geographic locations
rand
rand
per second
per second
(Incl VAT)
(Excl VAT)
Peak time:
Monday to Friday 07:00 to 20:00
rand
per second
(Incl VAT)
0.01064
rand
per second
(Incl VAT)
Off peak time:
Monday to Friday 20:00 to 07:00
and Friday 20:00 to Monday 07:00
rand
per second
(Excl VAT)
Non-geographic locations
rand
rand
per second
per second
(Incl VAT)
(Excl VAT)
Standard time:
Monday to Friday 07:00 to 19:00
0.01117
rand
per second
(Excl VAT)
0.01273
Callmore time:
Monday to Friday 19:00 to 07:00
and Friday 19:00 to Monday 07:00
0.01117
Non-geographic locations
rand
rand
per second
per second
(Incl VAT)
(Excl VAT)
Peak time:
Monday to Friday 07:00 to 20:00
rand
per second
(Incl VAT)
0.01273
rand
per second
(Incl VAT)
Off peak time:
Monday to Friday 20:00 to 07:00
and Friday 20:00 to Monday 07:00
0.00850
0.00969
0.00850
0.00969
0.00983
0.01121
0.00983
0.01121
0.00850
0.00933
0.00969
0.01064
0.00850
0.00933
0.00969
0.01064
0.00983
0.01117
0.01121
0.01273
0.00983
0.01117
0.01121
0.01273
Effective date 2014/08/01 VAT=14% Last updated 2015/04/30
TELKOM RETAIL FIXED LINE TARIFF LIST: 1 August 2014
34
A1.6.2 Telephone call charges from public coin/cardphones connected to automatic exchanges
Item A1.6.2
New rand
Excl VAT
0.439
Payphone unit charge per metering period
Item A1.6.2 Calls from public
coin/cardphones
(Contd.)
Metering period in seconds
Standard time: Monday to Friday
07:00 to 19:00
Calls to Conventional and PrepaidFone services
Local (0-50km)
Long distance (>50km)
Calls to ShareCall 0860
All distances
Calls to MaxiCall 0861
All distances
Calls to Voicelink 0881
All distances
Item A1.6.2 Calls from public
coin/cardphones to Mobile
(Contd.)
New rand
Incl VAT
0.500
Metering period in seconds
Callmore time:
Monday to Friday 19:00 to 07:00
and Friday 19:00 to Monday 07:00
46.7
46.7
82.0
82.0
46.7
82.0
46.7
82.0
46.7
82.0
Metering period in seconds
Rate group 1: Peak time
Weekdays from 07:00 to 20:00
Metering period in seconds
Rate group 2: Off-peak time
Monday to Friday 20:00 to 07:00
and Friday 20:00 to Monday
07:00
Mobile Cellular (Vodacom, MTN, Cell C, Telkom Mobile, Wirels Connect and WBS Mobile**)
All distances
14.5
19.1
* For WBS Mobile peak time: Monday to Friday from 07:00 to 19:00 and off peak: Monday to Friday from 19:00 to 07:00 and Friday 19:00 to Monday 07:00
Effective date 2014/08/01 VAT=14% Last updated 2015/04/30
TELKOM RETAIL FIXED LINE TARIFF LIST: 1 August 2014
Item A1.6.2 Calls from public
coin/cardphones to Premium Rate
Services
(Contd.)
Calls to TeleVoting 08621
All distances
Calls to Competition lines 08622 & 08629
All distances
Calls to Information services 08671 & 08675
All distances
Calls to Information services 08672
All distances
Calls to Information services 08673
All distances
Calls to Information services 08674
All distances
Fax to Email calls 0865/6
All distances
Calls to directory enquiries 1023/4,
102701/11/31 and 10903
Item A1.6.2 Calls from public coin/cardphones to all
other fixed location operators (Incl. ex USAL's, Neotel
etc.)
35
New
metering
Period in
seconds
All times
17.2
10.8
10.8
17.2
7.6
6.0
10.8
15.0
Metering period in
seconds
Standard time: Monday
to Friday 07:00 to 19:00
Metering period in
seconds
Callmore time:
Monday to Friday 19:00 to
07:00 and Friday 19:00 to
Monday 07:00
35.5
Geographic and non-geographic
35.5
locations
** For ex USAL's & Neotel peak time: Monday to Friday from 07:00 to 20:00 and off peak: Monday to Friday from 20:00 to 07:00 and Friday 20:00 to Monday 07:00
A1.6.3 Telephone call charges for operator assisted calls (Incl. Teleconferencing)
Effective date 2014/08/01 VAT=14% Last updated 2015/04/30
TELKOM RETAIL FIXED LINE TARIFF LIST: 1 August 2014
Item A1.6.3 Operator
assisted calls
36
New rand
New rand
Per minute
per minute
Excl VAT
Incl VAT
Standard time: Monday to Friday 07:00 to 19:00
Calls to National and PrepaidFone services
Local (0-50km)
Long distance (>50km)
Calls to ShareCall 0860
Local (0-50km)
Calls to MaxiCall 0861
All distances
Item A1.6.3 Operator assisted calls
to other licenced operators
(Contd.)
New rand
New rand
Per minute
per minute
Excl VAT
Incl VAT
Callmore time: Monday to Friday 19:00 to 07:00
And Friday 19:00 to Monday 07:00
0.474
0.474
0.540
0.540
0.333
0.333
0.380
0.380
0.474
0.540
0.333
0.380
0.474
0.540
0.333
0.380
New Rand
per minute
Excl VAT
Rate group 1: Peak time
Weekdays from 07:00 to 20:00
New Rand
per minute
Incl VAT
New Rand
New Rand
per minute
per minute
Excl VAT
Incl VAT
Rate group 2: Off-peak time
Weekdays 20:00 to 07:00 and Friday 20:00 to
Monday 07:00
Mobile Cellular (Vodacom, MTN, Cell C Telkom Mobile, Wirels Connect and WBS Mobile*)
All distances
1.144
1.304
0.924
1.053
*For WBS Mobile peak time: Monday to Friday from 07:00 to 19:00 and off peak: Monday to Friday from 19:00 to 07:00 and Friday 19:00 to Monday 07:00
Effective date 2014/08/01 VAT=14% Last updated 2015/04/30
TELKOM RETAIL FIXED LINE TARIFF LIST: 1 August 2014
37
Outgoing calls to OLO's (operator assisted) - unchanged
rand
per minute
(Excl VAT)
Charges apply to Conventional, PrepaidFone and WorldCall
customers.
45 Degrees Telecommunications
Altech Technology Concepts
Bitco
Blackbridge Communications
Broadband Innovations (now Tru Trade)
Broadlands Networks
BT
Business Connexion
CMC
Cybersmart
Directel
DOW Networks (now Avoxi)
Du Pont Telecom
ECN (now Nashua Communications)
Ensynch Business Solutions
Exotic Systems
FNB
Frogfoot
Gateway
GVSC
Hymax Talking Solutions
ICT Globe
iCtel
ICT-Works
Intercel
Intergrat
IS
Jasco
Mia Telecoms
Multisource Telecoms
Mystic Blue Trading
M-Web
NetVoip
NGN Telecoms (ex Safikatel)
Ohren t/a O-Tel Telecom
Orion
Paw Paw Wireless t/a Telejunction
PAWS
Platformity
Saicom Technology
Sandobel/Primetel
Skycall Networks (ex Skycom)
Sky-Connect
Storm
Sundial Telecom
Switch Telecom
Telfree
Telkom Internet
VCA
Virtual Office
Vlocity
VOX (includes Datapro)
Wanatel
WBS
Wireless Dimensions
Wirels Connect
Zensho Telecoms
Geographic locations
rand
rand
per minute
per minute
(Incl VAT)
(Excl VAT)
Standard time:
Monday to Friday 07:00 to 19:00
0.510
Effective date 2014/08/01 VAT=14% Last updated 2015/04/30
0.581
rand
per minute
(Incl VAT)
Callmore time:
Monday to Friday 19:00 to 07:00
and Friday 19:00 to Monday 07:00
0.510
0.581
rand
per minute
(Excl VAT)
Non-geographic locations
rand
rand
per minute
per minute
(Incl VAT)
(Excl VAT)
Standard time:
Monday to Friday 07:00 to 19:00
0.590
0.673
rand
per minute
(Incl VAT)
Callmore time:
Monday to Friday 19:00 to 07:00
and Friday 19:00 to Monday 07:00
0.590
0.673
TELKOM RETAIL FIXED LINE TARIFF LIST: 1 August 2014
Charges apply to Conventional, PrepaidFone and WorldCall
customers.
rand
per minute
(Excl VAT)
38
Geographic locations
rand
rand
per minute
per minute
(Incl VAT)
(Excl VAT)
Standard time:
Monday to Friday 07:00 to 19:00
Altonet - Vox transit
Amobia - MWEB transit
BCSNet - Multisource transit
Bwired - Multisource transit
Connection Telecom - MWEB transit
Embizo Solutions - Multisource transit
Extim t/a Comtel Communications - MWEB transit
Framework Plus - Multisource transit
GoldTel - MWEB transit
Green Flash Trading 72 - Neotel transit
Integret - Neotel transit
JSDAAV ZA Telecoms - MWEB transit
Kawuleza - MWEB transit
Macrolan - Multisource transit
Magnolia Wireless - Du Pont transit
Majuba Technologies - Neotel transit
Meridict Systems - Avoxi (Dow Networks) transit
Metronet SA - Multisource transit
Neelana - ECN transit
Nexus ISP - MWEB transit
Phone IT - MWEB transit
Rosewill Trading - Neotel transit
RSA Web - MWEB transit
Safricom North West - Multisource transit
Singa-Tel - Neotel transit
Stucky Solutions - Neotel transit
Smart Village - MWEB transit
Sybaweb - MWEB transit
TalkWorld Communications - Neotel transit
Telconet - MWEB transit
Trusc Technologies - Frogfoot transit
Voizacom - Multisource transit
Voys Telecom - Switch Telecom transit
Wispernet - Multisource transit
X-DSL Networking Solutions - MWEB transit
Xtranet - MWEB transit
0.560
rand
per minute
(Excl VAT)
Charges apply to Conventional, PrepaidFone and WorldCall
customers.
Neotel
MTN (fixed locations)
Vodacom (fixed locations)
Previously USAL's:
Amatole
Umzinyathi - Neotel transit
0.638
Callmore time:
Monday to Friday 19:00 to 07:00
and Friday 19:00 to Monday 07:00
0.560
Geographic locations
rand
rand
per minute
per minute
(Incl VAT)
(Excl VAT)
Peak time:
Monday to Friday 07:00 to 20:00
rand
per minute
(Incl VAT)
0.638
rand
per minute
(Incl VAT)
Off peak time:
Monday to Friday 20:00 to 07:00
and Friday 20:00 to Monday 07:00
rand
per minute
(Excl VAT)
Non-geographic locations
rand
rand
per minute
per minute
(Incl VAT)
(Excl VAT)
Standard time:
Monday to Friday 07:00 to 19:00
0.670
rand
per minute
(Excl VAT)
0.764
Callmore time:
Monday to Friday 19:00 to 07:00
and Friday 19:00 to Monday 07:00
0.670
Non-geographic locations
rand
rand
per minute
per minute
(Incl VAT)
(Excl VAT)
Peak time:
Monday to Friday 07:00 to 20:00
rand
per minute
(Incl VAT)
0.764
rand
per minute
(Incl VAT)
Off peak time:
Monday to Friday 20:00 to 07:00
and Friday 20:00 to Monday 07:00
0.510
0.581
0.510
0.581
0.590
0.673
0.590
0.673
0.510
0.560
0.581
0.638
0.510
0.560
0.581
0.638
0.590
0.670
0.673
0.764
0.590
0.670
0.673
0.764
Effective date 2014/08/01 VAT=14% Last updated 2015/04/30
TELKOM RETAIL FIXED LINE TARIFF LIST: 1 August 2014
39
A2 TELEMATICS SERVICE
A2.1 MISCELLANEOUS CHARGES
A2.1.1 After-hours repair service
Item
A2.1.1
a
b
AFTER-HOURS REPAIR SERVICE
Note 35a
New
Excl VAT
Private telegraph circuits, and Telex services
Diginet, Diginet-Plus, Datel and Saponet services
New
Incl VAT
0
0
0
0
A2.1.2 Consultancy services
Item
A2.1.2
a
b
CONSULTANCY SERVICES
Hourly
Daily
Charges Professional category
New
New
Excl VAT
Incl VAT
Item A1.5.2
Item A1.5.2
Item A1.5.2
Item A1.5.2
Charges Technical and Administrative category
New
New
Excl VAT
Incl VAT
Item A1.5.2
Item A1.5.2
Item A1.5.2
Item A1.5.2
A2.1.3 Unnecessary call out charges
Item
A2.1.3
a
b
UNNECESSARY CALL OUT CHARGES
Unnecessary Call Out charges, per occasion (Telex)
Unnecessary Call Out charges, per occasion (Other Telematic
services)
A2.2 Reserved
A2.3 Reserved
A2.4 Reserved
Effective date 2014/08/01 VAT=14% Last updated 2015/04/30
New
Excl VAT
Item A1.2.2 q (i)
New
Incl VAT
Item A1.2.2 q (i)
Item A1.2.2 q (ii)
Item A1.2.2 q (ii)
TELKOM RETAIL FIXED LINE TARIFF LIST: 1 August 2014
40
A2.4.5 Telkom Enhanced Fax (EFS)
Item
A2.4.5
a
(i)
(ii)
(iii)
b
(i)
(ii)
(ii)a
c
(i)
d
(i)
(ii)
(iii)
(iv)
TELKOM ENHANCED FAX (EFS)
Note 39 a
Fax on Demand (FOD)
Note 39 b
Subscription FOD information providers
Connection charge for document upload - per occasion
Document retrieval charge - per occasion
Fax Broadcast (Store and Forward facility)
Subscription charge
National delivery charges for fax broadcasting Standard time
Note 39c
+ Tariff A (Local centre) - per minute
+ Tariff B (Local Primary area outside local centre) - per minute
+ Tariff C (Other Primary area local centre) - per minute
+ Tariff D (Other Primary area outside local centre) - per minute
+ Tariff E (Mobile) – per minute
+ Tariff F (086) – per minute
National delivery charges for fax broadcasting Callmore time
+ Tariff A (Local centre) - per minute
+ Tariff B (Local Primary area outside local centre) - per minute
+ Tariff C (Other Primary area local centre) - per minute
+ Tariff D (Other Primary area outside local centre) - per minute
+ Tariff E (Mobile) – per minute
+ Tariff F (086) – per minute
Fax Mailbox
Fax Mailbox charge on CyberTrade MessageGate system
Business Fax
Registration fee (once off)
Subscription charge
Fax delivery charges - Similar to Fax Broadcast prices: National delivery
charges – Standard and Callmore time
Incoming: Fax-to-Email
Activation once off per user
Monthly rental per user
Effective date 2014/08/01 VAT=14% Last updated 2015/04/30
Service fee
New
Excl VAT
New
Incl VAT
0.19
0.19
0.22
0.22
-
Monthly rental
New
Excl VAT
83.33
-
95.00
62.28
71.00
0.28
0.74
0.74
1.22
1.43
1.43
0.32
0.84
0.84
1.39
1.63
1.63
-
0.26
0.65
0.65
1.10
1.08
1.08
0.30
0.74
0.74
1.25
1.23
1.23
-
437.72
-
499.00
23.35
-
New
Incl VAT
35.00
39.90
266.44
303.74
26.62
-
10.00
11.40
TELKOM RETAIL FIXED LINE TARIFF LIST: 1 August 2014
41
A2.5 DATEL
A2.5.1 Reserved
Datel terminal point equipment is no longer provided by Telkom. Customers should approach suppliers of modems and computer equipment.
A2.5.2 Network access circuit
Item
A2.5.2
a
NETWORK ACCESS CIRCUIT
Note 29f/g
Wires between exchange and customer’s premises
(i)
Installation (Rand)
New
Excl VAT
Monthly rental (Rand)
New
New
Excl VAT
Incl VAT
New
Incl VAT
Note 5e
Normal quality
912.00
Special quality (Analogue) *
- Plus surcharge
(iii) Special Quality (Digital Access, per terminal point)
b
Reserved
*Replaced by Digital Access. Rental for Special quality (Analogue) will be applicable to existing customers only.
(ii)
1 039.68
-
126.00
126.00
525.00
143.64
143.64
598.50
-
400.00
456.00
A2.5.3 Reserved
A2.5.4 Line rental charges
Item
A2.5.4
a
(i)
b
c
LINE RENTAL CHARGES
Full-time circuits
Note 29c
Data transmission up to and including 9 600 b/s:
For distance steps up to 200 km
Fixed charge
- Charge per kilometer
For distance steps > 200km
Fixed charge
Charge per kilometer
Reserved
Reserved
A2.5.5 Reserved
Effective date 2014/08/01 VAT=14% Last updated 2015/04/30
New
Excl VAT
0 - 50 km
Monthly rental (Rand)
New
Incl VAT
New
Excl VAT
>51 - 200 km
New
Incl VAT
274.47
42.79
>201 - 400 km
312.89
48.78
608.17
36.69
>400 km
693.32
41.83
1 714.18
31.38
1 954.17
35.78
2 864.79
27.01
3 265.86
30.79
TELKOM RETAIL FIXED LINE TARIFF LIST: 1 August 2014
42
A2.5.6 Transfer charges
Item
A2.5.6
a
b
(i)
(ii)
c
(i)
(ii)
TRANSFER CHARGES
Reserved
Network access circuit:
Note 5e
Normal quality, within and beyond minimum-rental area
Special quality, within and beyond minimum-rental area
Transfer charge for indoor circuits
Wires only, per pair
Terminated on Telkom equipment, per terminal point
Indoor (Rand)
New
Excl VAT
Outdoor (Rand)
New
Excl VAT
New
Incl VAT
456.00
456.00
519.84
519.84
912.00
912.00
1 039.68
1 039.68
456.00
456.00
519.84
519.84
-
-
A2.5.7 Miscellaneous Datel services
Item
A2.5.7
a
(i)
b
c
d
MISCELLANEOUS DATEL SERVICES
Examination and test fee for modems:
Laboratory test (hourly rate):
- Data products
- Surge protection
Reserved
Reconnection fee for service suspended due to non-payment, per circuit
Reserved
A2.6 Reserved
Effective date 2014/08/01 VAT=14% Last updated 2015/04/30
New
Incl VAT
Monthly rental (Rand)
New
Excl VAT
Item A1.3.14
Item A1.3.14
Item A1.2.2d
-
New
Incl VAT
Item A1.3.14
Item A1.3.14
Item A1.2.2d
-
TELKOM RETAIL FIXED LINE TARIFF LIST: 1 August 2014
43
A2.7 SAPONET-P
A2.7.1 Saponet-P Basic rates
Item
A2.7.1
a
Nodal access circuit
b
(i)
(ii)
(ii) (a)
(iii)
(iv)
(v)
(vi)
c
(i)
(ii)
(iii)
(iv)
(v)
(vi)
d
(i)
(ii)
(iii)
e
SAPONET-P BASIC RATES
X.25 port charges:
9600 b/s: includes single logical channel
Note 30a
- Per additional logical channel
48 kb/s: includes single logical channel
Note 30a
- Per additional logical channel
64 kb/s: includes single logical channel
Note 30a
- Per additional logical channel
Surcharge for permanent virtual circuit, per terminal Note 30b
Surcharge per analogue modem at customer’s request
X.25 port reconfiguration
Triple-X port charge (X.28)
Network user identification (NUI) for Speedlink / QuickConnect
Registration per NUI
User charge per NUI
Reserved
Barring/unbarring of access after registration, per occasion
Reserved
X.32 Port charge
Miscellaneous:
Transfer fee
Reserved
Reserved
Messages via Telkom400
Effective date 2014/08/01 VAT=14% Last updated 2015/04/30
Installation (Rand)
New
Excl VAT
Items A2.5.2/3
& A2.8.1
Monthly rental (Rand)
New
New
Excl VAT
Incl VAT
Items A2.5.2/4
Items A2.5.2/4
& A2.8.2
& A2.8.2
New
Incl VAT
Items A2.5.2/3
& A2.8.1
392.00
392.00
392.00
66.00
240.00
446.88
446.88
446.88
75.24
273.60
827.64
2.18
1 342.44
3.76
1 465.20
3.76
29.77
236.00
489.50
943.51
2.48
1 530.38
4.29
1 670.33
4.29
33.93
269.04
558.03
44.00
-
50.16
-
52.50
59.85
44.00
50.16
-
-
44.00
50.16
133.00
151.62
-
-
Item A2.5.6
Item A2.5.6
-
Item A2.4.1
Item A2.4.1
TELKOM RETAIL FIXED LINE TARIFF LIST: 1 August 2014
44
A2.7.2 Saponet call charges
Item
A2.7.2
a
(i)
(ii)
(iii)
(iv)
b
(i)
(ii)
(iii)
(iv)
c
d
(i)
(ii)
(iii)
e
SAPONET CALL CHARGES
Packet-count charge per kilosegment during business hours (Monday - Friday: 06:00 - 18:00 and
Saturday: 06:00 - 13:00):
Normal priority
High data packet priority
High call priority
High data packet and call priority
Packet-count charge per kilosegment outside business hours:
Normal priority
High data packet priority
High call priority
High data packet and call priority
Call duration charge, per hour
Connect time per hour for Speedlink / QuickConnect:
Dial-in
Note 30f
Dial-out
Note 30f
Connect time per hour for X32 (Synchrodial) dial-in service
Call attempt charge
Note 30g
Effective date 2014/08/01 VAT=14% Last updated 2015/04/30
Charges (Rand)
New
Excl VAT
New
Incl VAT
0.457
0.569
0.569
0.695
0.521
0.648
0.648
0.792
0.294
0.390
0.390
0.480
0.119
0.335
0.445
0.445
0.547
0.135
3.194
13.015
3.458
0.048
3.642
14.837
3.943
0.055
TELKOM RETAIL FIXED LINE TARIFF LIST: 1 August 2014
45
A2.8 DIGINET
A2.8.1 Diginet rates
Item
A2.8.1
DIGINET RATES
a
(i)
b
(i)
(ii)
c
(i)
(ii)
(iii)
d
(i)
(ii)
(iii)
(iv)
(v)
e
Installation (Rand)
New
Excl VAT
Terminal point equipment:
Network terminating unit
Network access circuit:
Per terminal point
Note 31d
Additional charges if provided on 2 Mbit/s system
Port charges:
Note 31a/b
Per terminal point equipped
Reserved
Additional port charge, per terminal point (multipoint)
Note 31f
Miscellaneous:
Reserved
Reconnection fee for service suspended due to non-payment, per circuit
MUX additional power supply
Protection switch for 2 Mbit/s systems:
- Equipment
- Individual ports, per port
Upgrade/Downgrade Fee
- Leased Lines
- Access Circuits
Transfer charges
(i)
(ii)
Network terminating unit
Circuit per terminal point
Monthly rental (Rand)
New
Excl VAT
New
Incl VAT
932.00
1 062.48
222.75
253.94
912.00
Item A3.2.1
1 039.68
Item A3.2.1
252.00
Item A3.2.1
287.28
Item A3.2.1
-
-
281.30
320.68
220.00
250.80
Item A1.2.2d
493.00
Item A1.2.2d
562.02
625.00
712.50
6 440.00
-
7341.60
-
560.00
42.50
638.40
48.45
1 000.00
500.00
Indoor
New
Excl VAT
456.00
456.00
1140.00
570.00
-
-
New
Incl VAT
519.84
519.84
Outdoor
New
Excl VAT
932.00
912.00
New
Incl VAT
1 062.48
1 039.68
A2.8.2 Diginet line rental (Used for leased line services)
Item
A2.8.2
a
(i)
b
(i)
•
DIGINET LINE RENTAL
(Used for leased line services)
Note 31e
For distance steps up to 200 kilometres
Up to 64 kb/s
- Fixed charge
- Charge per kilometre
For distance steps >200 kilometres
Up to 64 kb/s
- Fixed charge
- Charge per kilometre
The tariffs in italics and bold are w.e.f. 1 October 2014
Effective date 2014/08/01 VAT=14% Last updated 2015/04/30
New
Excl VAT
0 - 50 km
New
Incl VAT
Monthly rental (Rand)
New
Incl VAT
New
Excl VAT
51 - 200 km
New
Incl VAT
109.54
8.64
201 - 400 km
124.88
9.85
413.37
2.92
>400 km
471.25
3.33
797.25
0.99
908.86
1.13
1 066.89
0.32
1 216.26
0.36
TELKOM RETAIL FIXED LINE TARIFF LIST: 1 August 2014
46
A2.8.3 Diginet line rental (for use with Saponet, Frame Express & TI DIS)
Item
A2.8.3
a
(i)
DIGINET LINE RENTAL
(for use with SAPONET, Frame Express & TI DIS)
Note 31e
For all distance steps
Up to 64 kb/s
- Fixed charge
Monthly rental (Rand)
New
New
Excl VAT
Incl VAT
0 - 50 km
138.18
157.53
*** The rentals for the per km portion of the access lines to Saponet are discontinued because the distance will no longer be applicable. The flat rate amounts indicated in the existing 0-50 km table
will be applied for all distances
A2.9 DIGINET-PLUS
A2.9.1 Diginet-Plus rates
Item
A2.9.1
a
(i)
b
(i)
(ii)
c
(i)
(ii)
(iii)
(iv)
(v)
d
(i)
(ii)
DIGINET-PLUS RATES
Installation (Rand)
New
Excl VAT
Terminal point equipment
Network terminating unit
Network access circuit:
Per terminal point
Note 31d
Additional charges if provided on 2 Mbit/s system
Miscellaneous
Reserved
Reconnection fee for service suspended due to non-payment, per circuit
MUX additional power supply
Protection switch for 2 Mbit/s systems:
- Equipment
- Individual ports, per port
Upgrade/Downgrade Fee
- Leased Lines
- Access Circuits
Transfer charges
Network terminating unit
Circuit per terminal point
Effective date 2014/08/01 VAT=14% Last updated 2015/04/30
Monthly rental (Rand)
New
Incl VAT
New
Excl VAT
New
Incl VAT
932.00
1 062.48
364.32
415.33
912.00
Item A3.2.1
1 039.68
Item A3.2.1
252.00
Item A3.2.1
287.28
Item A3.2.1
Item A1.2.2d
493.00
Item A1.2.2d
562.02
625.00
712.50
6 440.00
-
7341.60
-
560.00
42.50
638.40
48.45
1 000.00
500.00
Indoor
New
Excl VAT
456.00
456.00
1140.00
570.00
-
-
New
Incl VAT
519.84
519.84
Outdoor
New
Excl VAT
932.00
912.00
New
Incl VAT
1 062.48
1 039.68
TELKOM RETAIL FIXED LINE TARIFF LIST: 1 August 2014
A2.9.2 Diginet-Plus port charges
Item
A2.9.2
DIGINET-PLUS PORT CHARGES
Speed
kb/s
128
192
256
320
384
448
512
576
640
704
768
832
896
960
1024
1088
1152
1216
1280
1344
1408
1472
1536
1600
1664
1728
1792
1856
1920
1984
2048
•
Monthly rental (Rand)
New
New
Excl VAT
Incl VAT
335.30
382.25
354.68
404.33
382.97
436.59
385.33
439.27
405.71
462.51
446.36
508.85
487.02
555.20
527.68
601.56
555.11
632.83
582.57
664.12
610.00
695.40
637.44
726.68
664.88
757.97
771.61
879.63
799.04
910.90
826.48
942.19
853.92
973.47
934.22
1 065.01
961.66
1 096.29
989.11
1 127.58
1 016.54
1 158.86
1 043.98
1 190.14
1 071.44
1 221.44
1 098.87
1 252.71
1 218.81
1 389.44
1 246.24
1 420.72
1 273.69
1 452.01
1 301.14
1 483.30
1 328.57
1 514.57
1 356.02
1 545.87
1 463.02
1 667.85
The tariffs in italics and bold are w.e.f. 1 October 2014
Effective date 2014/08/01 VAT=14% Last updated 2015/04/30
47
TELKOM RETAIL FIXED LINE TARIFF LIST: 1 August 2014
48
A2.9.3 Diginet-Plus line rentals (used for leased line services)
Item
A2.9.3
DIGINET-PLUS LINE RENTALS
(Based on the radial distance between the end exchanges (Used for leased line services)
Speed
Kb/s
Monthly rental (Rand)
New Fixed
Excl VAT
128
192
256
320
384
448
512
576
640
704
768
832
896
960
1024
1088
1152
1216
1280
1344
1408
1472
1536
1600
1664
1728
1792
1856
1920
1984
2048
•
Note 31e
158.13
234.59
312.33
389.83
467.09
540.38
605.17
668.80
731.28
791.46
850.47
908.33
965.02
1 020.56
1 073.78
1 125.86
1 176.76
1 226.52
1 275.12
1 321.40
1 366.54
1 410.50
1 453.31
1 494.97
1 534.31
1 572.50
1 609.52
1 645.39
1 680.11
1 712.50
1 735.47
0 – 50 Km
New Fixed
Incl VAT
180.27
267.43
356.05
444.41
532.48
616.04
689.89
762.44
833.66
902.26
969.54
1 035.49
1 100.13
1 163.44
1 224.11
1 283.48
1 341.51
1 398.23
1 453.64
1 506.40
1 557.85
1 607.97
1 656.77
1 704.27
1 749.12
1 792.65
1 834.86
1 875.74
1 915.32
1 952.25
1 978.44
The tariffs in italics and bold are w.e.f. 1 October 2014
Effective date 2014/08/01 VAT=14% Last updated 2015/04/30
New
per Km
Excl VAT
11.31
15.47
19.55
23.54
27.47
31.30
35.07
38.75
42.34
45.87
49.31
52.66
55.94
59.15
62.26
65.31
68.27
71.14
73.94
76.67
79.31
81.86
84.35
86.74
89.07
91.30
93.47
95.55
97.54
99.47
101.31
New
per Km
Incl VAT
12.89
17.64
22.29
26.84
31.32
35.69
39.98
44.17
48.27
52.29
56.22
60.03
63.78
67.43
70.98
74.45
77.83
81.10
84.30
87.40
90.41
93.32
96.16
98.89
101.54
104.08
106.55
108.93
111.20
113.39
115.49
New Fixed
Excl VAT
556.25
780.76
1 004.25
1 223.75
1 440.79
1 653.83
1 849.12
2 043.80
2 234.02
2 419.72
2 601.03
2 778.37
2 951.83
3 121.39
3 285.36
3 445.47
3 602.13
3 753.89
3 902.25
4 045.55
4 184.94
4 319.41
4 450.51
4 577.67
4 699.77
4 817.42
4 931.23
5 041.12
5 147.09
5 248.00
5 322.58
51 – 200 Km
New Fixed
Incl VAT
634.13
890.07
1 144.84
1 395.07
1 642.50
1 885.37
2 108.00
2 329.93
2 546.79
2 758.48
2 965.17
3 167.34
3 365.09
3 558.39
3 745.32
3 927.83
4 106.43
4 279.44
4 448.57
4 611.92
4 770.83
4 924.13
5 073.58
5 218.54
5 357.74
5 491.86
5 621.60
5 746.88
5 867.68
5 982.72
6 067.74
New
per Km
Excl VAT
3.78
5.16
6.47
7.79
9.08
10.34
11.56
12.77
13.96
15.11
16.24
17.33
18.41
19.46
20.48
21.49
22.45
23.40
24.31
25.21
26.07
26.91
27.73
28.51
29.27
30.01
30.71
31.39
32.06
32.68
33.28
New
per Km
Incl VAT
4.31
5.88
7.38
8.88
10.35
11.78
13.18
14.56
15.91
17.22
18.51
19.76
20.99
22.19
23.35
24.50
25.60
26.68
27.72
28.73
29.72
30.68
31.61
32.50
33.37
34.21
35.01
35.79
36.54
37.26
37.94
TELKOM RETAIL FIXED LINE TARIFF LIST: 1 August 2014
Item
A2.9.3
(Cont)
DIGINET-PLUS LINE RENTALS
(Based on the radial distance between the end exchanges) (Used for leased line services)
Speed
Kb/s
128
192
256
320
384
448
512
576
640
704
768
832
896
960
1024
1088
1152
1216
1280
1344
1408
1472
1536
1600
1664
1728
1792
1856
1920
1984
2048
Note 31e
Monthly rental (Rand)
New Fixed
Excl VAT
•
49
1 058.11
1 469.88
1 873.13
2 270.53
2 661.72
3 047.04
3 407.11
3 766.57
4 117.85
4 458.96
4 793.83
5 120.96
5 440.51
5 752.39
6 054.92
6 351.72
6 637.59
6 918.57
7 192.40
7 455.52
7 711.02
7 961.59
8 203.15
8 437.08
8 662.15
8 877.19
9 088.38
9 291.88
9 485.76
9 672.92
9 831.69
201 – 400 Km
New Fixed
Incl VAT
1 206.25
1 675.67
2 135.37
2 588.40
3 034.37
3 473.63
3 884.11
4 293.89
4 694.34
5 083.21
5 464.96
5 837.90
6 202.18
6 557.72
6 902.61
7 240.96
7 566.86
7 887.16
8 199.34
8 499.29
8 790.56
9 076.21
9 351.59
9 618.27
9 874.85
10 120.00
10 360.75
10 592.75
10 813.77
11 027.13
11 208.13
The tariffs in italics and bold are w.e.f. 1 October 2014
Effective date 2014/08/01 VAT=14% Last updated 2015/04/30
New
per Km
Excl VAT
1.28
1.71
2.14
2.55
2.97
3.37
3.77
4.16
4.53
4.90
5.27
5.62
5.97
6.31
6.63
6.95
7.27
7.57
7.86
8.15
8.42
8.69
8.96
9.21
9.45
9.69
9.92
10.14
10.35
10.54
10.74
New
per Km
Incl VAT
1.46
1.95
2.44
2.91
3.39
3.84
4.30
4.74
5.17
5.59
6.00
6.41
6.81
7.19
7.56
7.92
8.28
8.63
8.96
9.29
9.60
9.91
10.21
10.50
10.78
11.05
11.31
11.56
11.79
12.02
12.25
New Fixed
Excl VAT
1 406.41
1 938.03
2 461.12
2 978.37
3 481.91
3 979.59
4 455.76
4 920.09
5 376.23
5 822.22
6 261.94
6 682.70
7 099.63
7 505.12
7 901.30
8 284.22
8 659.99
9 027.10
9 379.58
9 725.10
10 059.25
10 380.98
10 697.45
11 002.52
11 295.02
11 577.46
11 852.31
12 115.75
12 369.56
12 612.89
12 832.38
>400 Km
New Fixed
Incl VAT
1 603.31
2 209.36
2 805.68
3 395.34
3 969.38
4 536.73
5 079.57
5 608.90
6 128.91
6 637.33
7 138.61
7 618.28
8 093.57
8 555.84
9 007.48
9 444.01
9 872.38
10 290.89
10 692.72
11 086.61
11 467.55
11 834.32
12 195.09
12 542.88
12 876.32
13 198.30
13 511.63
13 811.95
14 101.29
14 378.69
14 628.91
New
per Km
Excl VAT
0.406
0.52
0.66
0.77
0.91
1.04
1.14
1.27
1.39
1.49
1.59
1.70
1.80
1.91
2.01
2.10
2.20
2.29
2.37
2.46
2.54
2.63
2.69
2.77
2.85
2.93
2.98
3.05
3.12
3.18
3.24
New
per Km
Incl VAT
0.46
0.60
0.76
0.88
1.04
1.19
1.30
1.44
1.58
1.69
1.82
1.94
2.05
2.18
2.29
2.39
2.51
2.61
2.70
2.80
2.90
3.00
3.07
3.16
3.25
3.34
3.40
3.48
3.56
3.62
3.69
TELKOM RETAIL FIXED LINE TARIFF LIST: 1 August 2014
A2.9.4 Diginet-Plus line rentals (for use with FrameExpress & TI DIS)
Item
A2.9.4
DIGINET-PLUS LINE RENTALS (For use with
FrameExpress & TI DIS )
The amounts indicated in the table will be applied
as a flat rate for all distances)
Note 31e
Speed
Monthly rental
Kb/s
New Fixed New Fixed
Excl VAT
Incl VAT
128
207.27
236.29
192
297.09
338.68
256
384.93
438.82
320
470.80
536.71
384
554.69
632.35
448
637.60
726.87
512
718.54
819.13
576
797.50
909.15
640
874.48
996.91
704
950.48
1 083.55
768
1 024.51
1 167.94
832
1 096.56
1 250.07
896
1 166.63
1 329.96
960
1 235.72
1 408.73
1024
1 302.84
1 485.24
1088
1 367.98
1 559.50
1152
1 431.15
1 631.51
1216
1 493.33
1 702.40
1280
1 553.54
1 771.03
1344
1 611.77
1 837.42
1408
1 668.03
1 901.55
1472
1 723.30
1 964.56
1536
1 776.60
2 025.32
1600
1 827.92
2 083.83
1664
1 877.27
2 140.09
1728
1 925.64
2 195.23
1792
1 972.03
2 248.11
1856
2 016.44
2 298.74
1920
2 058.88
2 347.13
1984
2 100.34
2 394.38
2048
2 139.82
2 439.39
Effective date 2014/08/01 VAT=14% Last updated 2015/04/30
50
TELKOM RETAIL FIXED LINE TARIFF LIST: 1 August 2014
51
A2.9.5 Reserved
A2.9.6 Reserved
A2.10 Reserved
A2.11 FRAME EXPRESS
A2.11.1 FrameExpress
Item
A2.11.1
a
(i)
(ii)
(iii)
(iv)
(v)
(vi)
(vii)
(viii)
(ix)
(x)
(xi)
(xii)
(xiii)
(xiv)
(xv)
(xvi)
b
c
d
(i)
(ii)
FRAME EXPRESS
Note 34a/b/c
Minimum
CIR
Port charges:
64 kb/s
8 kb/s
128 kb/s
32 kb/s
192 kb/s
48 kb/s
256 kb/s
64 kb/s
320 kb/s
80 kb/s
384 kb/s
96 kb/s
448 kb/s
112 kb/s
512 kb/s
128 kb/s
640 kb/s
160 kb/s
768 kb/s
192 kb/s
896 kb/s
224 kb/s
1024 kb/s
256 kb/s
1280 kb/s
320 kb/s
1536 kb/s
384 kb/s
1792 kb/s
448 kb/s
1920 kb/s
496 kb/s
Reserved
Reserved
Miscellaneous:
FrameExpress port reconfiguration (Once off charge)
FrameHealth report (Once off charge)
Maximum
CIR
64 kb/s
128 kb/s
192 kb/s
256 kb/s
320 kb/s
384 kb/s
448 kb/s
512 kb/s
640 kb/s
768 kb/s
896 kb/s
1 024 kb/s
1 280 kb/s
1 536 kb/s
1 536 kb/s
1 536 kb/s
Effective date 2014/08/01 VAT=14% Last updated 2015/04/30
Monthly rental (Rand)
New
Excl VAT
New
Incl VAT
1 020.00
1 209.00
1 303.00
1 396.00
1 584.00
1 771.00
1 958.00
2 145.00
2 583.00
3 019.00
3 366.00
3 713.00
4 407.00
5 102.00
5 797.00
6 491.00
1 162.80
1 378.26
1 485.42
1 591.44
1 805.76
2 018.94
2 232.12
2 445.30
2 944.62
3 441.66
3 837.24
4 232.82
5 023.98
5 816.28
6 608.58
7 399.74
66.00
160.00
75.24
182.40
TELKOM RETAIL FIXED LINE TARIFF LIST: 1 August 2014
52
A2.11.2 FrameExpress (Flat rate CIR charge)
Item
A2.11.2
FRAME EXPRESS: Flat rate CIR charge
CIR
New
(kb/s)
Excl VAT
8
399.00
12
813.00
16
1 227.00
20
1 641.00
24
2 055.00
28
2 469.00
32
2 883.00
40
3 313.00
48
3 743.00
56
4 173.00
64
4 603.00
72
5 033.00
80
5 463.00
88
5 893.00
96
6 323.00
104
6 753.00
112
7 183.00
120
7 613.00
128
8 043.00
136
8 473.00
144
8 903.00
152
9 333.00
160
9 763.00
168
10 193.00
176
10 623.00
184
11 053.00
192
11 483.00
200
11 913.00
208
12 343.00
216
12 773.00
224
13 203.00
232
13 633.00
240
14 063.00
248
14 493.00
256
14 923.00
264
15 353.00
272
15 783.00
280
16 213.00
288
16 643.00
296
17 073.00
304
17 503.00
312
17 933.00
320
18 363.00
328
18 793.00
336
19 223.00
New
Incl VAT
454.86
926.82
1 398.78
1 870.74
2 342.70
2 814.66
3 286.62
3 776.82
4 267.02
4 757.22
5 247.42
5 737.62
6 227.82
6 718.02
7 208.22
7 698.42
8 188.62
8 678.82
9 169.02
9 659.22
10 149.42
10 639.62
11 129.82
11 620.02
12 110.22
12 600.42
13 090.62
13 580.82
14 071.02
14 561.22
15 051.42
15 541.62
16 031.82
16 522.02
17 012.22
17 502.42
17 992.62
18 482.82
18 973.02
19 463.22
19 953.42
20 443.62
20 933.82
21 424.02
21 914.22
Effective date 2014/08/01 VAT=14% Last updated 2015/04/30
Note 34a
CIR
(kb/s)
344
352
360
368
376
384
392
400
408
416
424
432
440
448
456
464
472
480
488
496
504
512
520
528
536
544
552
560
568
576
584
592
600
608
616
624
632
640
648
656
664
672
680
688
696
New
Excl VAT
19 653.00
20 083.00
20 513.00
20 943.00
21 373.00
21 803.00
22 233.00
22 663.00
23 093.00
23 523.00
23 953.00
24 383.00
24 813.00
25 243.00
25 673.00
26 103.00
26 533.00
26 963.00
27 393.00
27 823.00
28 253.00
28 683.00
29 113.00
29 543.00
29 973.00
30 403.00
30 833.00
31 263.00
31 693.00
32 123.00
32 553.00
32 983.00
33 413.00
33 843.00
34 273.00
34 703.00
35 133.00
35 563.00
35 993.00
36 423.00
36 853.00
37 283.00
37 713.00
38 143.00
38 573.00
New
Incl VAT
22 404.42
22 894.62
23 384.82
23 875.02
24 365.22
24 855.42
25 345.62
25 835.82
26 326.02
26 816.22
27 306.42
27 796.62
28 286.82
28 777.02
29 267.22
29 757.42
30 247.62
30 737.82
31 228.02
31 718.22
32 208.42
32 698.62
33 188.82
33 679.02
34 169.22
34 659.42
35 149.62
35 639.82
36 130.02
36 620.22
37 110.42
37 600.62
38 090.82
38 581.02
39 071.22
39 561.42
40 051.62
40 541.82
41 032.02
41 522.22
42 012.42
42 502.62
42 992.82
43 483.02
43 973.22
TELKOM RETAIL FIXED LINE TARIFF LIST: 1 August 2014
Item
A2.11.2
(Cont)
FRAMEEXPRESS: Flat rate CIR charge
CIR
New
(kb/s)
Excl VAT
704
39 003.00
712
39 433.00
720
39 863.00
728
40 293.00
736
40 723.00
744
41 153.00
752
41 583.00
760
42 013.00
768
42 443.00
776
42 873.00
784
43 303.00
792
43 733.00
800
44 163.00
808
44 593.00
816
45 023.00
824
45 453.00
832
45 883.00
840
46 313.00
848
46 743.00
856
47 173.00
864
47 603.00
872
48 033.00
880
48 463.00
888
48 893.00
896
49 323.00
904
49 753.00
912
50 183.00
920
50 613.00
928
51 043.00
New
Incl VAT
44 463.42
44 953.62
45 443.82
45 934.02
46 424.22
46 914.42
47 404.62
47 894.82
48 385.02
48 875.22
49 365.42
49 855.62
50 345.82
50 836.02
51 326.22
51 816.42
52 306.62
52 796.82
53 287.02
53 777.22
54 267.42
54 757.62
55 247.82
55 738.02
56 228.22
56 718.42
57 208.62
57 698.82
58 189.02
53
Note 34a
CIR
(kb/s)
936
944
952
960
968
976
984
992
1000
1008
1016
1024
1056
1088
1120
1152
1184
1216
1248
1280
1312
1344
1376
1408
1440
1472
1504
1536
New
Excl VAT
51 473.00
51 903.00
52 333.00
52 763.00
53 193.00
53 623.00
54 053.00
54 483.00
54 913.00
55 343.00
55 773.00
56 203.00
56 633.00
57 063.00
57 493.00
57 923.00
58 353.00
58 783.00
59 213.00
59 643.00
60 073.00
60 503.00
60 933.00
61 363.00
61 793.00
62 223.00
62 653.00
63 083.00
New
Incl VAT
58 679.22
59 169.42
59 659.62
60 149.82
60 640.02
61 130.22
61 620.42
62 110.62
62 600.82
63 091.02
63 581.22
64 071.42
64 561.62
65 051.82
65 542.02
66 032.22
66 522.42
67 012.62
67 502.82
67 993.02
68 483.22
68 973.42
69 463.62
69 953.82
70 444.02
70 934.22
71 424.42
71 914.62
CIR
(kb/s)
256
320
384
448
512
New
Excl VAT
6 300.36
7 752.36
9 204.36
10 656.36
12 108.36
New
Incl VAT
7 182.41
8 837.69
10 492.97
12 148.25
13 803.53
A2.11.3 FrameExpress (Disaster Recovery CIR charge)
Item
A2.11.3
FRAMEEXPRESS: Disaster Recovery CIR charge)
CIR
New
New
(kb/s)
Excl VAT
Incl VAT
16
518.76
591.39
32
1 218.36
1 388.93
64
1 944.36
2 216.57
128
3 396.36
3 871.85
192
4 848.36
5 527.13
A2.12 Reserved
A2.13 Reserved
A2.14 Reserved
Effective date 2014/08/01 VAT=14% Last updated 2015/04/30
TELKOM RETAIL FIXED LINE TARIFF LIST: 1 August 2014
54
A2.15 MetroLink
Item
MetroLink Access
(all speeds)
Installation (Rand)
New
Excl VAT
A2.15.1
New
Incl VAT
a
1 Year minimum rental period
13 968.00
15 923.52
b
2 Year minimum rental period
11 640.00
13 269.60
c
3 Year minimum rental period
9 312.00
10 615.68
d
4 & 5 Year
n/a
n/a
Item
MetroLink Access
(all speeds)
A2.15.2
Configuration (Rand)
New
Excl VAT
New
Incl VAT
a
1 Year minimum rental period
864.00
984.96
b
2 Year minimum rental period
864.00
984.96
c
3 Year minimum rental period
864.00
984.96
d
4 & 5 Year
n/a
n/a
Item
MetroLink Access - per Site
A2.15.3
Monthly Rental (Rand)
New
Excl VAT
Intra-city Access
Inter-city Access
New
Incl VAT
Intra-city Access
Inter-city Access
a
1 Year minimum rental period
4 637.38
8 712.31
5 286.61
9 932.03
b
2 Year minimum rental period
4 451.88
8 363.81
5 075.14
9 534.75
c
3 Year minimum rental period
4 173.64
7 841.08
4 757.95
8 938.83
d
4 Year minimum rental period
3 999.74
7 514.36
4 559.70
8 566.38
e
5 Year minimum rental period
3 825.84
7 187.65
4 361.45
8 193.92
Item
MetroLink Bandwidth
(General Data)
A2.15.4
Monthly Rental (Rand)
New Excl VAT
Intra-Metro
Bandwidth
a
b
•
2Mbit/s to 125Mbit/s
(1Mbit Increments)
130Mbit/s to 600Mbit/s
(5Mbit/s Increments)
The tariffs in italics and bold are w.e.f. 1 October 2014
Effective date 2014/08/01 VAT=14% Last updated 2015/04/30
Inter-Metro
Bandwidth
R439.41 to
R24,885.74
R1,994.75 to
R122,094.74
R25,859.38 to
R109,897.43
R126,956.74 to
R576,500.65
New Incl VAT
Intra-Metro
Bandwidth
Inter-Metro
Bandwidth
R500.93 to
R28,369.74
R2,274.02 to
R139,188.00
R29,479.69 to
R125,283.07
R144,730.68 to
R657,210.74
TELKOM RETAIL FIXED LINE TARIFF LIST: 1 August 2014
55
A3 LEASED LINE SERVICES
A3.1 VOICE GRADED LEASED LINES
A3.1.1 Private lines and Tie lines
Item
A3.1.1
PRIVATE LINES/TIE LINES
(Structure w.e.f. 1 March 2003)
Installation
Note 29f/g
A
New
Excl VAT
Monthly rental
New
Incl VAT
New
Excl VAT
New
Incl VAT
Indoor
(i)
b
(i)
(ii)
(iii)
Wires only, per terminal point
Outdoor
Digital quality, per terminal point
Fixed charge per circuit
Per kilometer per circuit, only when between
different exchanges
Interface for tie lines
If provided simultaneously with a tie line
If provided on an existing tie line
456.00
519.84
-
-
912.00
1 039.68
400.00
274.47
456.00
312.89
42.79
48.78
456.00
456.00
519.84
519.84
456.00
519.84
A3.1.2 Private lines and Tie lines
Item
A3.1.2
PRIVATE LINES/TIE LINES
(Structure before 1 March 2003)
Note 29f/g
Installation (Rand)
New
Excl VAT
Monthly rental (Rand)
New
Incl VAT
New
Excl VAT
Outdoor, installation is charged per
terminal point
(i) Within MRA or within an exchange area in
a grouped telephone-exchange system,
(rental) per pair
Note 3d
126.00
(ii) Normal Quality – per pair
126.00
(iii) Special Quality
252.00
Plus Surcharge
525.00
(iv) Between different exchanges Note 3g
Fixed charge per circuit plus
274.47
Per kilometer per circuit
42.79
b
Portion between exchange and customer
premises
126.00
c
Reserved
d
Reserved
Note: Normal quality no longer exists only Digital quality (technically). Discount plan DPTTMD created to make provision for price difference
between R126.00 and R400.00 (only for customers with old technology)
New
Incl VAT
a
Effective date 2014/08/01 VAT=14% Last updated 2015/04/30
143.64
143.64
287.28
598.50
312.89
48.78
143.64
-
TELKOM RETAIL FIXED LINE TARIFF LIST: 1 August 2014
56
A3.2 MEGALINE / INTER NODAL TARIFFS
A3.2.1a Megaline & Megaline Plus Bronze – A tariff – Local ends
Item
A3.2.1a
MEGALINE & MEGALINE PLUS BRONZE - A TARIFF - LOCAL ENDS
(within the same exchange area) – Note 17c - 1 Year minimum rental period
Service
Distance
Installation (Rand)
km
New
New
Excl VAT
Incl VAT
2 Mbit/s
34 Mbit/s
140 Mbit/s
Flat rate
Flat rate
Flat rate
-
-
Monthly rental (Rand)
New
New
Excl VAT
Incl VAT
1 732.80
8 664.00
24 259.20
1 975.39
9 876.96
27 655.49
Note: Only for existing customers
A3.2.2a Megaline B tariff – Local ends
Item
A3.2.2a
MEGALINE B TARIFF - LOCAL ENDS (across exchange boundaries to a foreign exchange as well as between premises in
the same exchange area or two neighbouring exchange areas)
Service
Distance
Permanent service
km
Installation (Rand)
Monthly rental (Rand)
Old
New
New
New
New
Excl VAT
Excl VAT
Incl VAT
Excl VAT
Incl VAT
2 Mbit/s
0 - 20
4 765.00
5 432.10
2 Mbit/s
>20 - 30
6 064.00
6 912.96
2 Mbit/s
>30 - 40
9 357.00
10 666.98
2 Mbit/s
>40 - 50
10 396.00
11 851.44
2 Mbit/s
>50 - 100
15 162.00
17 284.68
34 Mbit/s
0 - 20
23 826.00
27 161.64
34 Mbit/s
>20 - 30
60 648.00
69 138.72
34 Mbit/s
>30 - 40
95 304.00
108 646.56
34 Mbit/s
>40 - 50
103 968.00
118 523.52
34 Mbit/s
>50 - 100
151 620.00
172 846.80
140 Mbit/s
0 - 20
66 712.00
76 051.68
140 Mbit/s
>20 - 30
218 332.00
248 898.48
140 Mbit/s
>30 - 40
303 240.00
345 693.60
140 Mbit/s
>40 - 50
327 499.00
373 348.86
140 Mbit/s
>50 - 100
497 313.00
566 936.82
Note: Only for existing customers
Effective date 2014/08/01 VAT=14% Last updated 2015/04/30
TELKOM RETAIL FIXED LINE TARIFF LIST: 1 August 2014
57
A3.2.3a Megaline & Megaline Plus Bronze – C Tariff – Main links
Item
A3.2.3a
MEGALINE & MEGALINE PLUS BRONZE - C TARIFF - MAIN LINKS
(based on the radial distance between the end exchanges) (C-tariff) - 1 Year minimum rental period
Service
Distance
Permanent service
km
Monthly fixed cost (Rand)
Monthly rental /km (Rand)
New
New
New
New
Excl VAT
Incl VAT
Excl VAT
Incl VAT
2 Mbit/s
0 - 50
1 733.94
1 976.69
271.90
309.97
2 Mbit/s
>51 - 200
9 890.00
11 274.60
108.76
123.99
2 Mbit/s
>201 - 400
23 158.00
26 400.12
42.42
48.35
2 Mbit/s
>400
33 677.00
38 391.78
16.12
18.37
34 Mbit/s
0 - 50
22 541.00
25 696.74
3 534.70
4 029.56
34 Mbit/s
>51 - 200
128 582.00
146 583.48
1 413.88
1 611.82
34 Mbit/s
>201 - 400
301 075.00
343 225.50
551.41
628.61
34 Mbit/s
>400
437 825.00
499 120.50
209.54
238.87
140 Mbit/s
0 - 50
57 220.00
65 230.80
8 972.70
10 228.88
140 Mbit/s
>51 - 200
326 401.00
372 097.14
3 589.08
4 091.55
140 Mbit/s
>201 - 400
764 268.00
871 265.52
1 399.74
1 595.70
140 Mbit/s
>400
1 111 403.00
1 266 999.42
531.90
606.37
Note: Only for existing customers
A3.2.1b Megaline & Megaline Plus Bronze – A Tariff – local ends
Item
A3.2.1b
MEGALINE & MEGALINE PLUS BRONZE - A TARIFF - LOCAL ENDS
(within the same exchange area) – No contract period - Temporary Services
Service
Distance
Installation (Rand)
km
New
New
Excl VAT
Incl VAT
2 Mbit/s
Flat rate
19 400.00
22 116.00
Note 41b
Monthly rental (Rand)
New
New
Excl VAT
Incl VAT
1 898.10
2 163.83
A3.2.3b Megaline & Megaline Plus Bronze – C Tariff – Main links
Item
A3.2.3b
MEGALINE & MEGALINE PLUS BRONZE - C TARIFF - MAIN LINKS
(based on the radial distance between the end exchanges) (C-tariff) - No contract period - Temporary Services Note 41b
Service
Distance
Permanent service
km
Monthly fixed cost (Rand)
Monthly rental /km (Rand)
New
New
New
New
Excl VAT
Incl VAT
Excl VAT
Incl VAT
2 Mbit/s
0 - 50
2 047.44
2 334.08
347.70
396.38
2 Mbit/s
>51 - 200
11 804.70
13 457.36
152.76
174.15
2 Mbit/s
>201 - 400
28 403.10
32 379.53
70.12
79.93
2 Mbit/s
>400
43 079.46
49 110.58
34.20
38.99
Note: Only 2 Mbit/s services provided on a temporary basis
Effective date 2014/08/01 VAT=14% Last updated 2015/04/30
TELKOM RETAIL FIXED LINE TARIFF LIST: 1 August 2014
58
A3.2.4a Inter Nodal Links – A Tariff – local ends
Item
A3.2.4a
INTER NODAL LINKS - A TARIFF - LOCAL ENDS
(within the same exchange area) – Linking two switchboards Note 41e
Service
Distance
Installation (Rand)
km
New
New
Excl VAT
Incl VAT
2 Mbit/s
Flat rate
17 500.00
19 950.00
Monthly rental (Rand)
New
New
Excl VAT
Incl VAT
1 732.80
1 975.39
A3.2.4b Inter Nodal Links – C Tariff – Main links
Item
A3.2.4b
INTER NODAL LINKS - C TARIFF - MAIN LINKS
(based on the radial distance between the end exchanges) (C-tariff) - Linking two switchboards Note 41e
Service
Distance
Permanent service
km
Monthly fixed cost (Rand)
Monthly rental /km (Rand)
New
New
New
New
Excl VAT
Incl VAT
Excl VAT
Incl VAT
2 Mbit/s
0 - 50
1 733.94
1 976.69
271.90
309.97
2 Mbit/s
51 - 200
9 890.00
11 274.60
108.76
123.99
2 Mbit/s
201 - 400
23 158.00
26 400.12
42.42
48.35
2 Mbit/s
>400
33 677.00
38 391.78
16.12
18.37
A3.2.4c Inter Nodal Links B tariff – Local ends
Item
A3.2.4c
MEGALINE B TARIFF - LOCAL ENDS (across exchange boundaries to a foreign exchange as well as between
premises in the same exchange area or two neighbouring exchange areas) Note 41e
Service
Distance
Permanent service
km
Installation (Rand)
Monthly rental (Rand)
New
New
New
New
Excl VAT
Incl VAT
Excl VAT
Incl VAT
2 Mbit/s
0 - 20
4 765.00
5 432.10
2 Mbit/s
>20 - 30
6 064.00
6 912.96
2 Mbit/s
>30 - 40
9 357.00
10 666.98
2 Mbit/s
>40 - 50
10 396.00
11 851.44
2 Mbit/s
>50 - 100
15 162.00
17 284.68
Note: Only for existing customers
Effective date 2014/08/01 VAT=14% Last updated 2015/04/30
TELKOM RETAIL FIXED LINE TARIFF LIST: 1 August 2014
59
A3.2a MEGALINE PLUS (SILVER)
A3.2a.1 Megaline Plus (Silver) – Port charges
Item
A3.2a.1
a
b
MEGALINE PLUS (SILVER) (PORT CHARGES)
Service
Distance
km
2 Mbit/s
34 Mbit/s
140/155 Mbit/s
Activation per
circuit
Flat rate
Flat rate
Flat rate
All speeds
Note 41a & e
Installation (Rand)
New
New
Excl VAT
Incl VAT
5 400.00
6 156.00
Monthly rental (Rand)
New
New
Excl VAT
Incl VAT
990.00
1 128.60
4 303.20
4 905.65
9 372.00
10 684.08
-
A3.2a.2 Megaline Plus (Silver) – A Tariff – Local ends
Item
A3.2a.2
MEGALINE PLUS (SILVER) A TARIFF - LOCAL ENDS
(within the same exchange area)
Service
Distance
Installation (Rand)
km
New
New
Excl VAT
Incl VAT
2 Mbit/s
1 year min rental period
15 975.00
18 211.50
3 year min rental period
11 182.00
12 747.48
5 year min rental period
7 987.00
9 105.18
34 Mbit/s
1 year min rental period
57 510.00
65 561.40
3 year min rental period
40 257.00
45 892.98
5 year min rental period
28 755.00
32 780.70
140/155
Mbit/s
1 year min rental period
93 453.00
106 536.42
3 year min rental period
65 417.00
74 575.38
5 year min rental period
46 726.00
53 267.64
Effective date 2014/08/01 VAT=14% Last updated 2015/04/30
Note 41a & e
Monthly rental (Rand)
New
Excl VAT
New
Incl VAT
2 059.20
2 059.20
2 059.20
2 347.49
2 347.49
2 347.49
6 468.00
6 468.00
6 468.00
7 373.52
7 373.52
7 373.52
16 222.80
16 222.80
16 222.80
18 493.99
18 493.99
18 493.99
TELKOM RETAIL FIXED LINE TARIFF LIST: 1 August 2014
60
A3.2a.3 Megaline Plus (Silver) – C Tariff – Main links
Item
A3.2a.3
MEGALINE PLUS (SILVER) C TARIFF - MAIN LINKS
(based on the radial distance between the end exchanges)
Service
Distance
km
Monthly fixed cost (Rand)
New
New
Excl VAT
Incl VAT
2 Mbit/s
0 - 50
994.97
1 134.26
2 Mbit/s
51 - 200
5 164.91
5 888.00
2 Mbit/s
201 - 400
12 289.34
14 009.85
2 Mbit/s
>400
18 231.60
20 784.02
Note 41a & e
Monthly rental /km (Rand)
New
New
Excl VAT
Incl VAT
123.54
140.84
51.89
59.15
21.28
24.25
8.51
9.70
34 Mbit/s
34 Mbit/s
34 Mbit/s
34 Mbit/s
0 - 50
51 - 200
201 - 400
>400
18 039.38
78 020.83
185 660.83
275 421.56
20 564.90
88 943.75
211 653.35
313 980.58
1 866.11
783.77
321.35
128.54
2 127.36
893.50
366.34
146.54
140/155 Mbit/s
140/155 Mbit/s
140/155 Mbit/s
140/155 Mbit/s
0 - 50
51 - 200
201 - 400
>400
44 416.60
192 109.55
457 147.14
678 159.07
50 634.92
219 004.88
521 147.74
773 101.34
4 594.82
1 929.83
791.23
316.49
5 238.10
2 200.00
902.00
360.80
A3.2b ATM EXPRESS
A3.2b.1 ATM Express (Bronze)
A3.2b.1.1 ATM Express (Bronze) – Port charges
Item
A3.2b.1.1
a
b
c
ATM EXPRESS (BRONZE) – PORT CHARGES
Service
Distance
km
Port charges
2 Mbit/s
PVC configuration
Quantity: 1
Activation - per circuit
Flat rate
Note 41e
Installation (Rand)
New
New
Excl VAT
Incl VAT
Monthly rental (Rand)
New
New
Excl VAT
Incl VAT
-
-
990.00
1 128.60
450.00
5 400.00
513.00
6 156.00
-
-
Effective date 2014/08/01 VAT=14% Last updated 2015/04/30
TELKOM RETAIL FIXED LINE TARIFF LIST: 1 August 2014
Item
A3.2b.1.2
ATM EXPRESS (BRONZE) LOCAL ACCESS (within the same exchange area)
Service
Distance
Installation (Rand)
km
New
New
Excl VAT
Incl VAT
2 Mbit/s
Flat rate
1 year min rental period
15 975.00
18 211.50
3 year min rental period
11 182.00
12 747.48
5 year min rental period
7 987.00
9 105.18
61
Note 41e
Monthly rental (Rand)
New
Excl VAT
2 059.20
2 059.20
2 059.20
New
Incl VAT
2 347.49
2 347.49
2 347.49
A3.2b.1.3 ATM Express (Bronze) – Main links
Item
A3.2b.1.3
ATM EXPRESS (BRONZE) MAIN LINKS
(based on the radial distance between the end exchanges)
Service
Distance
Monthly fixed cost (Rand)
km
New
New
Excl VAT
Incl VAT
1 year minimum rental period
2 Mbit/s
0 - 50
1 161.60
1 324.22
2 Mbit/s
51 - 200
5 973.01
6 809.23
2 Mbit/s
201 - 400
14 190.00
16 176.60
2 Mbit/s
>400
21 040.80
23 986.51
3 year minimum rental period
2 Mbit/s
0 - 50
1 045.44
1 191.80
2 Mbit/s
51 - 200
5 334.12
6 080.90
2 Mbit/s
201 - 400
12 662.76
14 435.55
2 Mbit/s
>400
18 773.04
21 401.27
5 year minimum rental period
2 Mbit/s
0 - 50
929.28
1 059.38
2 Mbit/s
51 - 200
4 757.28
5 423.30
2 Mbit/s
201 - 400
11 296.56
12 878.08
2 Mbit/s
>400
16 750.80
19 095.91
Effective date 2014/08/01 VAT=14% Last updated 2015/04/30
Note 41e
Monthly rental/km (Rand)
New
New
Excl VAT
Incl VAT
150.48
63.36
25.87
10.37
171.55
72.23
29.49
11.82
134.51
56.50
23.17
9.24
153.34
64.41
26.42
10.53
120.06
50.42
20.66
8.26
136.87
57.48
23.56
9.41
TELKOM RETAIL FIXED LINE TARIFF LIST: 1 August 2014
62
A3.2b.2 ATM EXPRESS (SILVER)
A3.2b.2.1 ATM Express (Silver) – Port charges
Item
A3.2b.2.1
ATM EXPRESS (SILVER) – PORT CHARGES
Service
a
b
c
Distance
km
Port charges
2 Mbit/s
34 Mbit/s
140/155 Mbit/s
10 BT
PVC configuration
Quantity: 1
Quantity: 2 to 10
Quantity: 11 to 20
Additional blocks of
20
Activation - per
circuit
Note 41e
Activation (Rand)
New
New
Excl VAT
Incl VAT
Monthly rental (Rand)
New
Excl VAT
New
Incl VAT
Flat rate
-
-
990.00
4 303.20
9 372.00
1 155.00
1 128.60
4 905.65
10 684.08
1 316.70
450.00
450.00
450.00
513.00
513.00
513.00
1 660.00
2 325.00
1 892.40
2 650.50
450.00
5 400.00
513.00
6 156.00
1 990.00
2 268.60
-
-
All speeds
All speeds
A3.2b.2.2 ATM Express (Silver) – Local Access
Item
A3.2b.2.2
ATM EXPRESS (SILVER) LOCAL ACCESS (within the same exchange area)
Service
Distance
km
2 Mbit/s
Flat rate
1 year min rental period
3 year min rental period
5 year min rental period
34 Mbit/s
1 year min rental period
3 year min rental period
5 year min rental period
140/155
Mbit/s
1 year min rental period
3 year min rental period
5 year min rental period
10 BT
1 year min rental period
3 year min rental period
5 year min rental period
Installation (Rand)
New
Excl VAT
New
Incl VAT
Note 41e
Monthly rental (Rand)
New
New
Excl VAT
Incl VAT
15 975.00
11 182.00
7 987.00
18 211.50
12 747.48
9 105.18
2 059.20
2 059.20
2 059.20
2 347.49
2 347.49
2 347.49
57 510.00
40 257.00
28 755.00
65 561.40
45 892.98
32 780.70
6 468.00
6 468.00
6 468.00
7 373.52
7 373.52
7 373.52
93 453.00
65 417.00
46 726.00
106 536.42
74 575.38
53 267.64
16 222.80
16 222.80
16 222.80
18 493.99
18 493.99
18 493.99
39 937.00
27 955.00
19 968.00
45 528.18
31 868.70
22 763.52
4 118.40
4 118.40
4 118.40
4 694.98
4 694.98
4 694.98
Effective date 2014/08/01 VAT=14% Last updated 2015/04/30
TELKOM RETAIL FIXED LINE TARIFF LIST: 1 August 2014
63
A3.2b.2.3 ATM Express (Silver) – Main links
Item
A3.2b.2.3
ATM EXPRESS (SILVER) MAIN LINKS
(based on the radial distance between the end exchanges)
Service
Distance
Monthly fixed cost (Rand)
km
New
New
Excl VAT
Incl VAT
1 year minimum rental period
2 Mbit/s
0 - 50
1 161.60
1 324.22
2 Mbit/s
51 - 200
5 973.01
6 809.23
2 Mbit/s
201 - 400
14 190.00
16 176.60
2 Mbit/s
>400
21 040.80
23 986.51
34 Mbit/s
0 - 50
18 763.80
21 390.73
34 Mbit/s
51 - 200
88 294.80
100 656.07
34 Mbit/s
201 - 400
209 688.60
239 045.00
34 Mbit/s
>400
310 912.80
354 440.59
140155 Mbit/s
0 – 50
42 702.00
48 680.28
140/155 Mbit/s
51 - 200
199 029.60
226 893.74
140/155 Mbit/s
201 - 400
472 669.56
538 843.30
140/155 Mbit/s
>400
700 856.64
798 976.57
10 BT
0 - 50
4 663.56
5 316.46
10 BT
51 - 200
23 905.20
27 251.93
10 BT
201 - 400
56 773.20
64 721.45
10 BT
>400
84 183.00
95 968.62
3 year minimum rental period
2 Mbit/s
0 - 50
1 045.44
1 191.80
2 Mbit/s
51 - 200
5 334.12
6 080.90
2 Mbit/s
201 - 400
12 662.76
14 435.55
2 Mbit/s
>400
18 773.04
21 401.27
34 Mbit/s
0 - 50
16 896.00
19 261.44
34 Mbit/s
51 - 200
79 424.40
90 543.82
34 Mbit/s
201 - 400
188 601.60
215 005.82
34 Mbit/s
>400
279 648.60
318 799.40
140/155 Mbit/s
0 - 50
38 412.00
43 789.68
140/155 Mbit/s
51 - 200
178 992.00
204 050.88
140/155 Mbit/s
201 - 400
425 172.00
484 696.08
140/155 Mbit/s
>400
630 564.00
718 842.96
10 BT
0 - 50
4 196.28
4 783.76
10 BT
51 - 200
21 496.20
24 505.67
10 BT
201 - 400
51 044.40
58 190.62
10 BT
>400
75 682.20
86 277.71
Effective date 2014/08/01 VAT=14% Last updated 2015/04/30
Note 41e
Monthly rental/km (Rand)
New
New
Excl VAT
Incl VAT
150.48
63.36
25.87
10.37
2 230.80
937.20
382.80
153.12
5 029.20
2 112.00
865.92
345.84
603.24
253.44
103.62
41.58
171.55
72.23
29.49
11.82
2 543.11
1 068.41
436.39
174.56
5 733.29
2 407.68
987.15
394.26
687.69
288.92
118.13
47.40
134.51
56.50
23.17
9.24
2 006.40
831.60
343.20
137.28
4 554.00
1 894.20
778.80
310.20
542.52
227.04
93.06
36.96
153.34
64.41
26.42
10.53
2 287.30
948.02
391.25
156.50
5 191.56
2 159.39
887.83
353.63
618.47
258.83
106.09
42.13
TELKOM RETAIL FIXED LINE TARIFF LIST: 1 August 2014
Item
A3.2b.2.3
(contd.)
64
ATM EXPRESS (SILVER) MAIN LINKS
(based on the radial distance between the end exchanges)
Service
Distance
km
Note 41e
Monthly fixed cost (Rand)
New
New
Excl VAT
Incl VAT
5 year minimum rental period
2 Mbit/s
0 - 50
2 Mbit/s
>51 - 200
2 Mbit/s
>201 - 400
2 Mbit/s
>400
Monthly rental/km (Rand)
New
New
Excl VAT
Incl VAT
929.28
4 757.28
11 296.56
16 750.80
1 059.38
5 423.30
12 878.08
19 095.91
120.06
50.42
20.66
8.26
136.87
57.48
23.56
9.41
34 Mbit/s
34 Mbit/s
34 Mbit/s
34 Mbit/s
0 - 50
>51 - 200
>201 - 400
>400
15 015.00
70 600.20
167 640.00
248 595.60
17 117.10
80 484.23
191 109.60
283 398.98
1 782.00
739.20
306.24
122.76
2 031.48
842.69
349.11
139.95
140/155 Mbit/s
140/155 Mbit/s
140/155 Mbit/s
140/155 Mbit/s
0 - 50
>51 - 200
>201 - 400
>400
34 148.40
159 192.00
378 048.00
560 564.40
38 929.18
181 478.88
430 974.72
639 043.42
4 052.40
1 683.00
686.40
275.88
4 619.74
1 918.62
782.50
314.50
10 BT
10 BT
10 BT
10 BT
0 - 50
>51 - 200
>201 - 400
>400
3 729.00
19 087.20
45 315.60
67 188.00
4 251.06
21 759.41
51 659.78
76 594.32
481.80
201.96
82.50
33.00
549.25
230.23
94.05
37.62
A3.3 Reserved
Effective date 2014/08/01 VAT=14% Last updated 2015/04/30
TELKOM RETAIL FIXED LINE TARIFF LIST: 1 August 2014
65
A3.4 MetroLAN
Item
MetroLan Access
(all speeds)
A3.4.1
Installation (Rand)
New
Excl VAT
New
Incl VAT
a
1 Year minimum rental period
R 13 968.00
R 15 923.52
b
2 Year minimum rental period
R 11 640.00
R 13 269.60
c
3 Year minimum rental period
R 9 312.00
R 10 615.68
d
4 & 5 Year
n/a
n/a
Item
MetroLAN Access - per Site
A3.4.2
Monthly Rental (Rand)
New
Excl VAT
Intra-city Access
Inter-city Access
New
Incl VAT
Intra-city Access
Inter-city Access
a
1 Year minimum rental period
R 4 637.38
R 8 712.31
R 5 286.61
R 9 932.03
b
2 Year minimum rental period
R 4 451.88
R 8 363.81
R 5 075.14
R 9 534.75
c
3 Year minimum rental period
R 4 173.64
R 7 841.08
R 4 757.95
R 8 938.83
d
4 Year minimum rental period
R 3 999.74
R 7 514.36
R 4 559.70
R 8 566.38
e
5 Year minimum rental period
R 3 825.84
R 7 187.65
R 4 361.45
R 8 193.92
Item
MetroLAN Bandwidth per
circuit (Best Effort)
A3.4.3
a
b
c
•
2Mbit/s to 125Mbit/s
(1Mbit Increments)
130Mbit/s to 600Mbit/s
(5Mbit/s Increments)
700Mbit/s to 1 Gig
(100Mbit/s Increments)
The tariffs in italics and bold are w.e.f. 1 October 2014
Effective date 2014/08/01 VAT=14% Last updated 2015/04/30
Monthly Rental (Rand)
New Excl VAT
New Incl VAT
Intra-Metro
Bandwidth
Inter-Metro
Bandwidth
Intra-Metro
Bandwidth
Inter-Metro
Bandwidth
R256.37 to
R15,594.59
R1,344.88 to
R81,806.2
R292.26 to
R17,777.83
R1,533.16 to
R93,259.07
R16,214.75 to
R73,264.95
R85,059.44 to
R384,333.77
R18,484.82 to
R83,522.04
R96,967.76 to
R438,140.50
R84,906.44 to
R118,847.72
R445,827.17 to
R630,307.38
R96,793.34 to
R135,487.40
R508,242.97 to
R718,550.41
TELKOM RETAIL FIXED LINE TARIFF LIST: 1 August 2014
66
A3.5 BROADCASTING SERVICES
A3.5.1 Music Circuits
Item
A3.5.1
a
(i)
b
(i)
(ii)
(iii)
c
MUSIC CIRCUITS
Permanent Access circuit
Surcharge per circuit
One way 2-wire circuit (7.5/15 kHz)
24 Hours per day:
Fixed charge per month
Per kilometre per month
Temporary circuits
Plus per hour per km
Service charge per circuit per occasion
Music Taxi
Music Taxi (3 Year contract)
Installation (Rand)
New
New
Excl VAT
Incl VAT
2 080.00
2 371.20
-
Monthly rental (Rand)
New
New
Excl VAT
Incl VAT
269.00
306.66
883.00
1 006.62
-
-
104.00
20.40
118.56
23.26
883.00
644.00
644.00
1 006.62
734.16
734.16
0.47
2 070.00
1 427.00
0.54
2 359.80
1 626.78
A3.5.2 Television circuits
Item
A3.5.2
TELEVISION CIRCUITS
Installation (Rand)
New
New
Excl VAT
Incl VAT
a
(i)
(ii)
(iii)
(iv)
b
(i)
(ii)
c
Permanent circuits
Video plus 2 audio circuits:
Fixed rental per month
Per kilometre per month
Video plus 3 audio circuits:
Fixed rental per month
Per kilometre per month
Video plus 4 audio circuits:
Fixed rental per month
Per kilometre per month
Video plus 1 audio circuit (Applies to
services provided before 1996/01/01)
Fixed rental per month
Per kilometre per month
Temporary circuits - Video plus one
audio
Per hour, per km
Domestic charges, per occasion
Video switching per occasion
Effective date 2014/08/01 VAT=14% Last updated 2015/04/30
Monthly rental (Rand)
New
New
Excl VAT
Incl VAT
28 800.00
32 832.00
2 146.00
321.35
2 446.44
366.34
28 800.00
32 832.00
3 219.00
343.00
3 669.66
391.02
28 800.00
32 832.00
4 292.00
365.20
4 892.88
416.33
-
-
1 070.00
239.40
1 219.80
272.92
2 380.00
1 454.00
2 713.20
1 657.56
2.10
-
2.39
-
TELKOM RETAIL FIXED LINE TARIFF LIST: 1 August 2014
67
PART B: INTERNATIONAL SERVICES
B1 Reserved
B2.4 Telephone service on board a ship
Item B2.4
a
TELEPHONE SERVICE ON BOARD A SHIP
Usage
New
Excl VAT
0.494
Unit charge
Installation
New
Excl VAT
Telephone service on board a ship not exceeding
3 months
c
Ships moving from one quay to another (line and
apparatus)
d
After hours installation charge for ships moving from
one quay to another and telephone service on board a
ship not exceeding 3 months
Note 9a
e
Telephone service for a ship exceeding 3 months
f
After hours installation charge for a telephone on
board a ship exceeding 3 months
g
BlockCall * (No longer provided)
Note 16j
(i) BlockCall Plus
h
ForwardCall *
Note 16j
i
Locking facilities
* Rental apply only to services on board a ship for a period exceeding 3 months
New
Incl VAT
New
Incl VAT
0.563
Monthly rental
New
New
Excl VAT
Incl VAT
b
141.75
161.60
-
-
141.75
161.60
-
-
-
-
198.45
543.86
226.23
620.00
209.65
239.00
718.16
23.35
23.35
23.35
77.50
818.70
26.62
26.62
26.62
88.35
20.51
30.57
4.39
-
23.38
34.85
5.00
-
B3 CALLS TO MOBILE SATELLITE TERMINALS VIA THE INMARSAT SYSTEM
B3.1 Inmarsat rates
For more information on Inmarsat rates contact our International Customer Care Centre on 0800 11 33 66.
B3.2 Radiotelephone calls from ships to Inmarsat terminals
Item
B3.2
RADIOTELEPHONE CALLS FROM SHIPS TO INMARSAT TERMINALS
Effective date 2014/08/01 VAT=14% Last updated 2015/04/30
TELKOM RETAIL FIXED LINE TARIFF LIST: 1 August 2014
a
TO INMARSAT A
(i)
(ii)
(iii)
(iv)
68
Charge per minute (Rand)
New
New
Excl VAT
Incl VAT
3.22
3.67
Via VHF
Coast station charge, plus
Telephone call charge to appropriate INMARSAT terminal
as per international call charge list
Via HF
Coast station charge, plus
Telephone call charge to appropriate INMARSAT terminal
as per international call charge list
8.58
9.78
NOTES ON RADIOTELEPHONE CALLS FROM SHIPS TO INMARSAT TERMINALS
A ship at sea wishing to make a call to an INMARSAT user can be connected via the coast stations.
The ship can call on a VHF or HF radio circuit and be connected to an INMARSAT mobile via the International Operational Centre.
B3.3 Message delivery from ship to shore received via Inmarsat
Item
B3.3
MESSAGE DELIVERY FROM SHIP TO SHORE RECEIVED VIA INMARSAT
A surcharge of
Plus a handling fee of
Total charge per message
New
Excl VAT
8.79
26.75
35.54
New
Incl VAT
10.02
30.50
40.52
NOTES FOR DELIVERY OF MESSAGES RECEIVED FROM AN INMARSAT MOBILE
An Inmarsat mobile station may forward a message to the coast stations for onward delivery. These messages
must be treated as data and not counted per word. Please note the mobile station is already paying Inmarsat
charges. The charges are made up of a surcharge equivalent of one coast station Telex-over-radio charge
plus a handling fee.
B3.4 Delivery of messages to Inmarsat “C” terminals
Item
B3.4
DELIVERY OF MESSAGES TO INMARSAT “C” TERMINALS
Delivery of messages via
INMARSAT C per minute
Plus a handling fee of
TOTAL
New
Excl VAT
16.67
New
Incl VAT
19.00
26.75
43.42
30.50
49.50
NOTES FOR DELIVERY OF MESSAGES VIA INMARSAT “C”
Effective date 2014/08/01 VAT=14% Last updated 2015/04/30
TELKOM RETAIL FIXED LINE TARIFF LIST: 1 August 2014
69
Only messages received via telex, fax, telephone or E-mail may be transmitted. These messages will not be
counted per word but will be treated as data.
B3.5 Telegrams from ship to an Inmarsat “C” terminals
Item
B3.5
TELEGRAMS FROM SHIP TO AN INMARSAT “C” TERMINAL
INMARSAT “C” charge per minute
A coast station charge per word of
Plus a handling fee of
New
Excl VAT
16.67
1.64
26.75
New
Incl VAT
19.00
1.87
30.50
NOTE ON TELEGRAMS RECEIVED FROM A SHIP TO BE DELIVERED TO AN
INMARSAT “C” TERMINAL.
A message received from a ship at sea via radiotelephone service will be treated as a telegram and
be counted per word. As there are no land line charges involved the sender will be charged a coast station charge per word.
He will also be charged the relative Inmarsat “C” transmission charges plus a handling fee.
B4 Reserved
B5 DATA SERVICE
B5.1 Saponet-P
Item
B5.1
SAPONET-P
a
(i)
(ii)
b
(i)
(ii)
International Packet Switching Service
Packet count charge per 10 segments or part thereof
Call duration per minute or part thereof
Packet Switching Service to Southern African Countries
Packet count charge per kilosegment or part thereof
Call charge per minute or part thereof
B6 LEASED CIRCUITS
B6.1.1 International data circuits via Submarine cable
Item
INTERNATIONAL DATA CIRCUITS VIA SUBMARINE CABLE
Effective date 2014/08/01 VAT=14% Last updated 2015/04/30
Charges (Rand)
New
Excl VAT
New
Incl VAT
0.25
0.40
0.29
0.46
0.26
0.028
0.30
0.032
TELKOM RETAIL FIXED LINE TARIFF LIST: 1 August 2014
B6.1.1
Bandwidth
70
Via Submarine Cable – Zone 1
Rand
New
New
Excl VAT
Incl VAT
Via Submarine Cable – Zone 2
Rand
New
New
Excl VAT
Incl VAT
a (i)
Monthly rental
9600 bits
(Analogue)
Discontinued
Discontinued
Discontinued
64 kb/s
2 137.92
2 437.23
1 956.36
128 kb/s
3 700.56
4 218.64
3 385.72
192 kb/s
5 149.64
5 870.59
4 712.40
256 kb/s
6 640.88
7 570.60
6 075.80
320 kb/s
7 484.08
8 531.85
6 848.28
384 kb/s
8 594.52
9 797.75
7 864.88
512 kb/s
10 526.40
12 000.10
9 632.20
576 kb/s
10 911.28
12 438.86
9 983.76
640 kb/s
11 607.60
13 232.66
10 620.92
704 kb/s
12 897.56
14 703.22
11 801.40
768 kb/s
13 200.16
15 048.18
12 078.16
1024 kb/s
16 177.20
18 442.01
14 802.24
1408 kb/s
18 701.36
21 319.55
17 112.20
1536 kb/s
20 387.76
23 242.05
18 655.12
1984 kb/s
20 847.44
23 766.08
19 775.08
(ii) Installation
4 000.00
4 560.00
4 000.00
b (i) Monthly rental
8 Mb/s
THESE PRICES ARE ONLY AVAILABLE ON REQUEST.
34 Mb/s
45 Mb/s
155 Mb/s
(ii) Installation
•
The tariffs in italics and bold are w.e.f. 1 October 2014
Item
B6.1.1
Cont.
a (i)
Discontinued
2 230.25
3 859.72
5 372.14
6 926.41
7 807.04
8 965.96
10 980.71
11 381.49
12 107.85
13 453.60
13 769.10
16 874.55
19 507.91
21 266.84
22 543.59
4 560.00
INTERNATIONAL DATA CIRCUITS VIA SUBMARINE CABLE
Bandwidth
Monthly rental
9600 bits
(Analogue)
64 kb/s
128 kb/s
192 kb/s
256 kb/s
320 kb/s
384 kb/s
512 kb/s
576 kb/s
640 kb/s
704 kb/s
768 kb/s
1024 kb/s
1408 kb/s
1536 kb/s
Via Submarine Cable – Zone 3
Rand
New
New
Excl VAT
Incl VAT
Discontinued
945.20
1 453.84
1 859.12
2 265.08
2 669.00
3 075.64
3 884.84
4 179.28
4 471.00
4 764.08
5 059.20
6 230.16
7 530.32
7 669.72
Effective date 2014/08/01 VAT=14% Last updated 2015/04/30
Discontinued
1 077.53
1 657.38
2 119.40
2 582.19
3 042.66
3 506.23
4 428.72
4 764.38
5 096.94
5 431.05
5 767.49
7 102.38
8 584.56
8 743.48
Via Submarine Cable – Zone 4
Rand
New
New
Excl VAT
Incl VAT
Discontinued
884.68
1 258.00
1 664.64
2 008.72
2 473.84
2 577.88
3 223.88
3 643.44
3 957.60
4 243.20
4 467.60
5 434.56
6 642.24
6 661.96
Discontinued
1 008.54
1 434.12
1 897.69
2 289.94
2 820.18
2 938.78
3 675.22
4 153.52
4 511.66
4 837.25
5 093.06
6 195.40
7 572.15
7 594.63
TELKOM RETAIL FIXED LINE TARIFF LIST: 1 August 2014
(ii)
b (i)
(ii)
•
1984 kb/s
7 809.12
8 902.40
Installation
4 000.00
4 560.00
Monthly rental
8 Mb/s
THESE PRICES ARE ONLY AVAILABLE ON REQUEST.
34 Mb/s
45 Mb/s
155 Mb/s
Installation
The tariffs in italics and bold are w.e.f. 1 October 2014
ZONES FOR LEASED CIRCUITS VIA SUBMARINE CABLE
Zone 1: Belgium, Canada, France, Germany, Italy, Netherlands, Portugal, Spain, Switzerland, UK and USA
Zone 2: Australia, China, Cyprus, India, Korea, Malaysia, Singapore, Taiwan and Thailand
Zone 3: Benin, Cameroon, Ghana, Ivory Coast, Nigeria, Senegal and Congo
Zone 4: Angola, Gabon and Mauritius
Note: Destinations not indicated above could be facilitated on request.
Effective date 2014/08/01 VAT=14% Last updated 2015/04/30
71
6 681.00
4 000.00
7 616.34
4 560.00
TELKOM RETAIL FIXED LINE TARIFF LIST: 1 August 2014
72
B6.1.2 International data circuits via Satellite
Item
B6.1.2
INTERNATIONAL DATA CIRCUITS VIA SATELLITE
Bandwidth
a
Via Satellite – Zone 1 & 2
Rand
New
Excl VAT
New
Incl VAT
i)
Monthly rental
9600 bits
(Analogue)
Discontinued
64 kb/s
5 786.80
128 kb/s
10 166.00
192 kb/s
14 142.64
256 kb/s
16 664.76
320 kb/s
19 392.24
384 kb/s
22 270.00
512 kb/s
29 998.20
576 kb/s
31 098.44
640 kb/s
33 077.24
704 kb/s
36 722.04
768 kb/s
37 615.56
1024 kb/s
49 253.08
1408 kb/s
56 935.72
1536 kb/s
62 077.20
1984 kb/s
77 411.20
(ii)
Installation
4 000.00
•
The tariffs in italics and bold are w.e.f. 1 October 2014
Discontinued
6 596.95
11 589.24
16 122.61
18 997.83
22 107.15
25 387.80
34 197.95
35 452.22
37 708.05
41 863.13
42 881.74
56 148.51
64 906.72
70 768.01
88 248.77
4 560.00
ZONES FOR LEASED CIRCUITS VIA SATELLITE
Zones 1 and 2 consolidated
B6.2 Monthly rental for network access
Item
B6.2
a
b
MONTHLY RENTAL FOR NETWORK ACCESS
Network Terminating Unit (NTU)
Access – Per terminal point
Effective date 2014/08/01 VAT=14% Last updated 2015/04/30
Rand
Excl VAT
Item A2.8 &
A2.9
Item A2.8 &
A2.9
Rand
Incl VAT
Item A2.8
& A2.9
Item A2.8
& A2.9
TELKOM RETAIL FIXED LINE TARIFF LIST: 1 August 2014
73
NOTES ON LEASED CIRCUITS (ANALOGUE & DIGITAL)
The local end connection to the nearest multiplexer at the exchange is copper wire, but the national transmission link from the
exchange to the earth station is optic fibre.
Leased circuit charges via satellite are for both continental and inter-continental circuits and exclude the local end connection.
Satellite circuits are available to most destinations worldwide
Minimum contract term of service:
* 2Mbit/s and lower bandwidths
- 1 year
* Above 2 Mbit/s up to 45 Mbit/s
- 1 years
* 155Mbit/s
- 1 years
The contract period shall commence on the day on which the service is commissioned.
Should the Customer terminate this contract prior to the termination date, the Customer shall pay a penalty amount equal to the percentage indicated below, of the rental which would otherwise have
been payable for the remainder of the Initial Term of the service. This condition will not be applicable when the fixed term contract is terminated for the purpose of replacing the existing contract term
with Telkom with a new contract for greater commercial value.
· For any services of 2 Mbit/s and lower, a penalty of 15 % of the rental for the remainder of the period;
· For services higher than 2 Mbit/s but less than 34 Mbit/s, a penalty of 25 % of the monthly rental for the remainder of the period;
· For services of 34 Mbit/s and higher, a penalty of 100 % of the monthly rental for the remainder of the period.
Temporary services
Should Telkom accept an order for a temporary service, the minimum contract term for such a service will be:
· 2 Mbit/s and lower bandwidths - 3 months;
All other conditions will be applied according to the current contractual stipulations.
B6.3 Cancellation fee
Item
B6.3
a
b
CANCELLATION FEE
Prior to authorisation
After authorisation but not yet completed
Rand
Excl VAT
Available on request
Available on request
NOTES ON CANCELLATION FEE
Depending on the circumstances for the cancellation of an application, the above-mentioned cancellation charges may be levied.
B6.4 Reserved
B6.5 Reserved
B7 Reserved
Effective date 2014/08/01 VAT=14% Last updated 2015/04/30
Rand
Incl VAT
Available on request
Available on request
TELKOM RETAIL FIXED LINE TARIFF LIST: 1 August 2014
74
B8 INTERNATIONAL FREECALL
B8.1 International FreeCall
Item
B8.1
a
b
c
d
INTERNATIONAL FREECALL
Once-off service access charge per FreeCall number
should a customer order more than one FreeCall number
simultaneously the following discounted rates will be
applicable
Once-off service access charge for the first
FreeCall number
Once-off service access charge per additional
FreeCall number
Monthly rental for FreeCall numbers
1 to 10 FreeCall numbers
11 and more FreeCall numbers
Day time manager (initial set-up)
Any changes to an existing FreeCall number
(New destination number, changes to the Day time
Manager, etc.)
New
Rand
Excl VAT
658.37
New
Rand
Incl VAT
750.54
658.37
750.54
327.85
373.75
134.99
80.10
163.38
153.89
91.31
186.25
NOTES ON INTERNATIONAL FREECALL
The FreeCall customer will be responsible for the cost of all international calls made to the FreeCall number. Call charges are the same
as the Standard time International rates already in force between Telkom and each individual country from where FreeCall
calls will be accepted.
Effective date 2014/08/01 VAT=14% Last updated 2015/04/30
TELKOM RETAIL FIXED LINE TARIFF LIST: 1 August 2014
75
B9 BROADCASTING SERVICES
B9.1 Television circuits
Item
B9.1
a
b
c
d
e
(i)
(ii)
(iii)
TELEVISION CIRCUITS
Occasional video services
(ground segment)
Transmission or receipt of
international video transmissions
on an ad hoc basis
Uplink
- First ten minutes
- Each additional minute
Downlink
- First ten minutes
- Each additional minute
Turnaround
- First ten minutes
- Each additional minute
Opticonnect
- First ten minutes
- Each additional minute
Charge (Rand)
New
Excl VAT
New
Incl VAT
1 264.00
63.78
1 440.96
72.71
962.00
48.89
New
Incl VAT
New
Excl VAT
2-3 hours
1 264.00
42.52
1 440.96
48.47
1 264.00
31.89
1 096.68
55.74
962.00
32.95
1 096.68
37.56
1 205.00
60.59
1 373.70
69.07
1 205.00
41.45
1 728.00
63.78
1 969.92
72.71
KU-Band satellite capacity:
9 MHZ
- First ten minutes
- Each additional minute
9 MHZ
Uninterrupted feed of 8 hours or more
- First ten minutes
- Each additional minute
9 MHZ
Uninterrupted feed of 24 hours exactly
Effective date 2014/08/01 VAT=14% Last updated 2015/04/30
New
Excl VAT
1-2 hours
New
Incl VAT
New
Excl VAT
>3 hours
New
Incl VAT
1 440.96
36.36
1 264.00
25.51
1 440.96
29.08
962.00
24.44
1 096.68
27.86
962.00
20.20
1 096.68
23.03
1 373.70
47.25
1 205.00
30.82
1 373.70
35.14
1 205.00
24.45
1 373.70
27.87
1 728.00
42.52
New
Excl VAT
1 969.92
48.47
New
Incl VAT
1 728.00
31.89
1 969.92
36.36
1 728.00
25.51
1 969.92
29.08
579.00
38.26
660.06
43.62
579.00
32.95
660.06
37.56
23 173.00
26 417.22
TELKOM RETAIL FIXED LINE TARIFF LIST: 1 August 2014
76
B9.2 Audio services
Item
B9.2
a
(i)
(ii)
(iii)
(iv)
AUDIO SERVICES
Audio services utilised for commentary and/or
co-ordination circuits
2 wire circuit
(Charge calculation = prescribed national telephone
rate per minute + prescribed international telephone
rate per minute + installation charge)
4-wire circuit
(Charge calculation = prescribed national telephone
rate per minute + prescribed international telephone
rate per minutex2 + installation charge)
7.5 MHZ or High quality circuit
(Charge calculation = prescribed national telephone
rate per minute + prescribed international telephone
rate per minute x3 +installation charge)
15 MHZ or Stereo quality circuit
(Charge calculation = prescribed national telephone
rate per minute + prescribed international telephone
rate per minute x6 + installation charge)
Effective date 2014/08/01 VAT=14% Last updated 2015/04/30
Installation (Fixed)
New
Excl VAT
New
Incl VAT
193.61
220.72
193.61
220.72
193.61
220.72
193.61
220.72
TELKOM RETAIL FIXED LINE TARIFF LIST: 1 August 2014
PART C
EXPLANATORY NOTES
Telephony:
Note 1
Note 2
Note 3
Note 4
Note 5
Note 6
Note 7
Note 8
Note 9
Note 10
Note 11
Note 12
Note 13
Note 14
Note 15
Note 16
Note 17
Concessions
Calls
Minimum-rental area
Reserved
Reserved
Reserved
Auxiliary equipment
Leased circuits
Transfers
Free calls
Different call charges
Extensions
Installations
Reserved
Changes: number/name/customer
Miscellaneous
ISDN
Telematics:
Note 25
Note 26
Note 27
Note 28
Note 29
Note 30
Note 31
Note 32
Note 33
Note 34
Note 35
Note 36
Note 37
Note 38
Note 39
Note 40
Note 41
Telegrams
Teleprinter
Terminal point equipment
Private lines
Data and Voice Graded Leased Lines
Saponet
Diginet and Diginet-Plus
Reserved
Reserved
FrameExpress
After-hours repair service
Telex
Reserved
Reserved
Telkom Enhanced Fax
Reserved
Megalines and ATM Express
Effective date 2014/08/01 VAT=14% Last updated 2015/04/30
77
TELKOM RETAIL FIXED LINE TARIFF LIST: 1 August 2014
78
TELEPHONY
NOTE 1
CONCESSIONS
NOTE 1 a
Reduced installation charge and monthly rental for social pensioners:
In respect of one main basic telephone service for residential purposes for the recipient of an older persons, disability and war veterans grant, as defined in the Social Assistance Act,
2004 (Act 13 of 2004) as well as other pensioners whose total monthly income is not more than the maximum pension of the aforementioned social pensioners: Provided that such a
person renders proof to the satisfaction of Telkom SA Limited regarding his/her status as a pensioner and that he/she is the head of the household at the address where the telephone
service is to be provided to him/her or that he/she requires the telephone service for his/her own use in an old age home or similar institution.
Social pensioners retain their reduced line rental if they apply for any supplementary services such as TalkPlus, Surfmore, ADSL etc. However, if a social pensioner choose to
subscribe to the InfinitCall Plan he/she will forfeit the reduced rental and the service will be converted to a normal full rental residential service.
NOTE 1 b
Reserved
NOTE 1 c
Reserved
NOTE 1 d
Call charge concessions
Visually disabled telephone customers in possession of a certificate issued by the South African National Council for the Blind which certifies that the holder is a visually disabled
person who rents a telephone service from Telkom and cannot be assisted by other members of his/her household to look up telephone numbers: First R44.06 (Incl. VAT) or part
thereof that register on the customer’s meter per debit period.
NOTE 1 e
Telephone services provided on a temporary basis for use by political parties either for election campaigns and at polling booths for the election of members of parliament, or for
campaigns in connection with referendums and at polling stations established for referendums. The minimum monthly rental is equal to the rental for one month applicable to
permanent services.
NOTE 1 f
To Members of Parliament and session officials in Cape Town and vicinity for the duration of the Parliamentary session. Monthly rental is payable on a pro rata basis from the date on
which the service starts until the date on which it is terminated.
NOTE 1 g
Ordinary refers to customers not qualifying for a concession or rebate in terms of Note 1.
NOTE 1h
Reserved
NOTE 1i
The installation of the first exchange connection for clinics, hospitals, schools, libraries and local authorities is free of installation charge. For all subsequent services the normal
prescribed charges apply. The appropriate rentals are payable at all times.
NOTE 2
CALLS
NOTE 2 a
Reserved
NOTE 2 b
Reserved
NOTE 2 c
Should advice of charge be requested for fixed-time calls, the surcharge for advice of charge is payable in addition to the surcharge for fixed-time calls.
NOTE 2 d
The prescribed manually-operated call charge is payable in respect of each individual connection. The call charges are assessed from the exchange where the conference call
originates and is payable in addition to the connection charge. Metering of the call should only commence once all the parties have been connected.
NOTE 2 e
The connection charge is payable when a booked conference call is cancelled within 30 minutes before its commencement.
Effective date 2014/08/01 VAT=14% Last updated 2015/04/30
TELKOM RETAIL FIXED LINE TARIFF LIST: 1 August 2014
NOTE 3
79
MINIMUM-RENTAL AREA
The minimum-rental area is the built-up area within an exchange area.
NOTE 3 a
The distance for service beyond the minimum-rental area is measured according to the radial distance from the exchange.
NOTE 3 b
Distance for a portion of the line beyond the minimum-rental area, measured along the actual route or nearest road, whichever is the shorter, per kilometre or portion thereof, per pair.
The total rental consists of the fixed rental for the portion within the MRA plus the per pair kilometre charge beyond the MRA.
NOTE 3 c
Line rental per kilometre or portion thereof based on the radial distance between the various trunk-line exchanges and, where applicable, the radial distance between the trunk-line
exchanges and the terminal exchanges, per pair
NOTE 3 d
Line rental, irrespective of the length of the wires, per pair.
NOTE 3 e
Reserved
NOTE 3 f
Reserved
NOTE 3 g
Between different exchanges or between different exchange areas in grouped telephone-exchange systems. Line rental based on the radial distance between the various trunk-line
exchanges and, where applicable the radial distance between the trunk-line and the terminal exchanges.
NOTE 3 h
The rental consists of the appropriate fixed rental for the portion of the line within the MRA plus the total per kilometre charge of the line beyond the MRA as per item A1.2.3 f (iv).
NOTE 4
RESERVED
NOTE 5
RESERVED
NOTE 6
RESERVED
NOTE 7
AUXILIARY EQUIPMENT
NOTE 7 a
Subscriber private meter for use by a customer at an automatic exchange with variable time interval metering: The charge includes the activating facility in the exchange.
NOTE 7 b
Activating facilities in telephone exchanges for subscriber private meters provided on PABX systems, per junction line equipped with such facility.
NOTE 7 c
The charges prescribed apply over and above the charges applicable to the type of service on which the auxiliary/Customer's Premises Equipment is used.
NOTE 7 d
The monthly rental for subscriber private meter facilities in telephone exchanges, item A1.2.1b, is not included in this tariff.
NOTE 7 e
No monthly rental is payable where these instruments are used on single lines. However, where these instruments are used on switchboard lines the prescribed montlhly rental is
still applicable.
NOTE 7 f
An additional R456.00 (Excl VAT) to be debited manually when installed by Telkom at a customer’s premises
NOTE 7g
Reserved
NOTE 7h
Service no longer provided – rental for existing customers only.
NOTE 8
RESERVED
NOTE 9
TRANSFERS
NOTE 9 a
Installation or transfer of any service or device which is undertaken after hours on request of the customer will be carried out at the prescribed installation/transfer fee plus 40%. In
case of the recovery of a service/device the standard service fee plus 40% will apply.
Effective date 2014/08/01 VAT=14% Last updated 2015/04/30
TELKOM RETAIL FIXED LINE TARIFF LIST: 1 August 2014
80
NOTE 9 b
Reserved
NOTE 9 c
The outdoor transfer of a service in effect means the discontinuance of the existing service and the provision thereof at the new location/address. The charge as for a new
installation thus applies.
NOTE 9 d
Any type of telephone, device or exchange connection provided on a temporary basis for use by political parties either for election campaigns and at polling stations for the election
of members of Parliament or for campaigns in connection with referendums and at polling stations established for referendums
NOTE 9 e
The indoor transfer fee applies when a service is transferred within the same building, as defined in the Commercial Policy Reference Document.
NOTE 10
FREE CALLS - Notwithstanding the rates in table A1.6 no charges are applicable to the following calls
NOTE 10 a
Local calls made from customers:
Flat-rate exchanges - irrespective of the duration of the call
NOTE 10 b
Multi-party and party-line services:
For calls between customers on the same line or to customers connected to the same exchange or its auxiliary exchanges or to another exchange in the same group in grouped
telephone-exchange systems
NOTE 10 c
Automatic party lines:
For calls between customers on the same line
NOTE 10 d
For calls between customers connected to theoretical exchanges (TES) served by the same control exchange and to customers connected to the relevant control exchange.
NOTE 11
DIFFERENT CALL CHARGES - Notwithstanding the rates in table A1.6 the following charges apply:
NOTE 11 a
Payphones at exchanges that are not equipped with facilities for metering according to variable time interval (VTI) as described in conditions of contract:
For calls to customers or other payphones connected to the same exchange: Payphone unit call charge per three minutes or portion thereof.
NOTE 11 b
Payphone calls at automatic exchanges equipped with facilities for VTI metering. The call charge is prescribed in table under item A1.6.1 for calls with VTI metering, except that no
charge shall be raised for any unexpired metering period that has already commenced when the connection is made.
NOTE 11 c
For calls to customers or other payphones connected to the same exchange:
Local call charges (0-50km) in the Table under item A1.6.2 applies.
NOTE 11 d
Payphones with VTI facilities in grouped message-rate exchange systems:
Local call charges (0-50km) in the Table under item A1.6.2 applies.
NOTE 11 e
To customers or payphones connected to exchanges in different groups:
The metering periods in the Table under item A1.6.2 apply.
NOTE 11 f
Reserved
NOTE 11 g
For calls between customers connected to the same exchange or its auxiliary exchanges or between exchanges in the same group in grouped telephone-exchange systems:
Rate A in the Table under item A1.6.2 applies.
NOTE 11 h
For calls in grouped message-rate exchanges made by customers from exchanges in one group to exchanges in another group, the metering periods as prescribed in the Table
under item A1.6.2 apply.
NOTE 11 i
For calls between exchanges in one group and exchanges in another group in grouped telephone-exchange systems, the charges per call as prescribed in the Table under item
A1.6.2 apply.
NOTE 11 j
Customers and payphones connected to any other exchange than the controlling exchange, the trunk call charges prescribed in the Table under item A1.6.2 apply with the relevant
TES as the measuring-point exchange.
NOTE 11 k
Reserved
Effective date 2014/08/01 VAT=14% Last updated 2015/04/30
TELKOM RETAIL FIXED LINE TARIFF LIST: 1 August 2014
81
NOTE 11 l
Automatic message-rate exchanges – Local call charges (0-50km) in the Table under item A1.6.2 applies.
NOTE 11 m
For calls between exchanges in one group and exchanges in another group in grouped telephone-exchange systems, the charges per call are as prescribed in item A1.6.1
NOTE 11 n to q
Reserved
NOTE 12
EXTENSIONS
NOTE 12 a
Reserved
NOTE 12 b
Telephone extensions on different premises than the main service (including rental for standard instrument) - The rental for outdoor wiring should be added to the rental for same
premises extensions where applicable. Since 1 April 2003 outdoor extensions are restricted to the same premises.
NOTE 12 c
Exchange or extension lines terminated on first unit. The prescribed tariffs apply.
NOTE 12 d
Each individual telephone instrument in the Plan system shall be regarded as an extension line.
NOTE 12 e
When Telkom is requested to provide an indoor extension off an automatic residential and single line business exchange connection, it is done so against payment of a once-off
installation fee. The wiring and jack becomes the property of the customer but a mandatory monthly maintenance fee is payable to secure free maintenance of the extension wiring
and jack.
NOTE 12 f
Reserved
NOTE 13
INSTALLATIONS
NOTE 13 a
The REUEC charge must not be applied to services that carry a prescribed installation charge that is lower than the REUEC charge. For example, the social pensioner rate will
apply when a pensioner obtains a service under the REUEC conditions.
NOTE 14
RESERVED
NOTE 15
CHANGES: NUMBER/NAME/CUSTOMER
NOTE 15 a
Zero charge applies where renter passes away and account is transferred on to the name of the spouse, or where a woman has married and requires that the registers be changed
to her new surname. The same applies where a woman gets divorced and requests the surname to be changed to her maiden name. See Chapter 49 of Vol. 4 of the Commercial
Policy Reference Document.
NOTE 15 b
Charge is per invoice (bill group) irrespective of the number of lines per invoice.
NOTE 15 c
Reserved.
NOTE 15 d
The charge falls away when the conversion is arranged simultaneous with a change of telephone number.
NOTE 16
MISCELLANEOUS
NOTE 16 a
Telephone service on board a ship for a period not exceeding three months.
NOTE 16 b
Rental and installation charges already included in the tariffs for the main service or extension.
NOTE 16 c
Exchange connection, includes DSL, VSAT, ISDN BRA & telex.
NOTE 16 d
Reserved
NOTE 16 e
Abbreviated dialing (SpeedCall) - A block of 10 numbers is regarded as one facility.
Effective date 2014/08/01 VAT=14% Last updated 2015/04/30
TELKOM RETAIL FIXED LINE TARIFF LIST: 1 August 2014
82
NOTE 16 f
Change of main telephone number only = R209.56 (Excl VAT)
Change of MyRing secondary number/s per occasion = R23.35 (Excl VAT)
Change of main number and secondary number/s simultaneously = R209.56 (Excl VAT)
Reconnection payable for main number only.
NOTE 16h
This service has been replaced by the Enhanced Service facilities and should no longer be provided to new customers. The tariffs apply to existing customers only. In the event of
a PlusFacility customer requesting the amendment of facilities within an existing packet the service must be transferred to the Enhanced Service features.
NOTE 16i
Reserved
NOTE 16j
Where more than one TalkPlus facility is provided simultaneously, the installation (registration) fee as for one single facility is payable. The same policy applies when more than
one facility is amended at the same time.
NOTE 16k
A registered customer of a telephone service can obtain a copy of his/her telephone account/detail bill, free of charge. However, if a third party should request a duplicate of a
customer’s account, the request must be handled in accordance with the conditions contained in Chapter 44 of the Commercial Policy Reference Document, and the charge must
be applied.
NOTE 16l
Additional data volume can be obtained at the price quoted. The upgrade will be in operation for a minimum period of 30 days. The service will be downgraded at the customers
request only after 30 days. No downgrade fee will be charged.
NOTE 16m
DSL charges are payable in addition to the exchange line charges (installation and rental).
NOTE 16n
All national telephone calls (Standard & Callmore) within the Telkom network to 5 pre-selected telephone numbers are subject to 10% discount.
NOTE 16o
The monthly charge consists of the normal ADSL connectivity rental, service fee and modem price based on a 24-month
interest free installment plan.
NOTE 16p
The physical conversion to PrepaidFone is not possible. Conversion from ISDN BRA to PrepaidFone must be treated as the discontinuance of the ISDN and new provision
of the PrepaidFone service at the prescribed rate.
NOTE 16q
The exchange connection charges are payable in addition to the SSO charges. In the event of a SSO indoor transfer only the tariff for the indoor transfer of the
exchange line/s is/are payable.
NOTE 16r
The charge only applies if a Telkom technician is not required to do the installation and is the filed tariff. Product Management will run promotions from time to time when the selfinstall option will be allowed free of charge and this should be verified with the relevant product manager.
NOTE 16s
Where an indoor transfer of a service on the same premises is required simultaneously with the conversion of one service to another, only the conversion charge is payable. No
indoor transfer fee must be added.
NOTE 16t
The charge is payable once only per occasion, i.e. it covers both the temporary suspension and restoration of the service on the requested dates: it is NOT payable twice.
NOTE 16u
The prescribed monthly rental for the applicable DSL service will apply irrespective of whether it was self installed by the customer of by Telkom.
NOTE 16v
Fast DSL based on 2Mbps technology
Faster DSL based on 4Mbps technology
Fastest DSL based on 10Mbps technology
NOTE 17
ISDN
NOTE 17 a
Where an ISDN 30 PRA service(s), whether subject to an agreement or not, is transferred indoors and prior to the transfer of the service(s), the customer enters into an
ISDN 30 PRA agreement for which the then current installation charge is less than the indoor transfer fee, the installation charge that would be applicable to the same number of
new services, will apply. Should the service be subject to an agreement, however, the term of the new agreement must be longer than the remainder of the existing agreement.
NOTE 17 b
BRI access will always consists of a basic access charge and a value added charge.
NOTE 17 c
Minimum rental period is one year.
Effective date 2014/08/01 VAT=14% Last updated 2015/04/30
TELKOM RETAIL FIXED LINE TARIFF LIST: 1 August 2014
NOTE 17 d
A portion of an hour should also be billed according to the hourly charge.
NOTE 17 e
The installation charge will be waived if MSN and DD services are installed at the same time as a basic access service.
NOTE 17f
The installation charge for supplementary services should be waived if it is provided simultaneously with the initial provision of the BRI or PRA service.
NOTE 17g
Rental for DDI numbers applies per BRA. If a customer has 3 BRA connections and the DDI numbers are split amongst the 3 links, the charge is rental x 3.
83
TELEMATICS
NOTE 25
RESERVED
NOTE 26
RESERVED
NOTE 27
DATEL TERMINAL POINT EQUIPMENT
NOTE 27 a
Reserved
NOTE 27 b-j
Reserved.
NOTE 28
PRIVATE LINES
NOTE 28 a
Private lines are currently provided by means of digital transmission equipment and the Voice Grade Leased Line (VGLL) Terminating Unit (TU) provides an analogue interface to
the customer. In all instances where these lines are provided the VGLL TU must be specifically configured for the customer’s application.
NOTE 28 b
Should a line extend from a point within the minimum rental area (MRA) of an exchange to a point beyond the MRA, the portion beyond the MRA is charged in addition to the
portion within the MRA.
NOTE 28 c
Reserved
NOTE 29
DATA AND VOICE GRADED LEASED LINES (VGLL)
NOTE 29 a
Reserved
NOTE 29 b
Reserved.
NOTE 29 c
The line rental is based on the radial distance between the end exchanges.
NOTE 29 d
Reserved.
NOTE 29 e
The network access circuit shall be rented permanently.
NOTE 29 f
If both the termination points of a circuit are within the boundary of the same exchange, rental and installation must be charged for both terminations. Over and above these
amounts, the fixed line charge must always be applied irrespective of the distance between the terminal points
NOTE 29 g
Rental is calculated per pair and installation per terminal point.
NOTE 30
SAPONET
Saponet is the public-switched data network that forms the backbone of all Telkom's value-added Telematics services known as Easy Access, Triple-X and Speedlink. Triple-X
caters for low-speed to Saponet-P for customers who may have relatively small volumes of data to transfer.
NOTE 30 a
A Saponet X25 port may have a maximum of 256 logical channels
Effective date 2014/08/01 VAT=14% Last updated 2015/04/30
TELKOM RETAIL FIXED LINE TARIFF LIST: 1 August 2014
84
NOTE 30 b
This charge covers the entire PVC and it is therefore not levied at both ends of the circuit.
NOTE 30 c
Reserved
NOTE 30 d
Triple-X access to Saponet-P is no longer available to new customers. Please recommend Diginet access.
NOTE 30 e
Reserved.
NOTE 30 f
This charge is levied to recover the costs of providing the dial-in ports, as well as the average costs of outgoing telephone calls in the case of dial-out calls.
NOTE 30 g
Applies to calls that are successful, and to those that are unsuccessful for reasons beyond the control of the network, e.g. cases in which the called terminal is unable to accept a
call.
NOTE 31
DIGINET AND DIGINET-PLUS
Diginet is the digital data service that provides efficient and reliable point to point data connections between business locations.
NOTE 31 a
If a Diginet link is used as an access circuit to Saponet, (i.e. the circuit between a customer's premises and the data switching exchange), the customer pays for a Diginet port
charge at the multiplexer in his parent telephone exchange, but not for a Diginet port charge at the multiplexer in the data switching exchange.
NOTE 31 b
Telkom may elect to install a Diginet multiplexer at a customer’s premises, instead of connecting a customer to the nearest telephone exchange. A multiplexer has a complement of
31 time slots terminating in Diginet ports.
NOTE 31 c
Reserved
NOTE 31 d
No Megaline installation or local end charges should be used in the case of single circuits unless the customer requests and insists that a 2 Mbit/s (currently only 1984Kbit/s is
available) local-end be installed for his exclusive use (dedicated access circuit). Normal Diginet Network access charges to be applied to all speeds (i.e. 128kb/s to 1984 kb/s).
NOTE 31 e
Where the multiplexer is on the customer's premises the radial distance is calculated from the local exchange that would normally serve the customer.
NOTE 31 f
A multipoint network comprises three or more terminal points interconnected by means of multipoint extensions, including a multipoint extension to SAPONET, terminating in
multipoint junction equipment. The charge for each multipoint extension is levied between the relevant terminal point and the multi-junction equipment point where the multidropping occurs. In the case where a line interconnecting two multi-junction equipment points in a multipoint network, the charge for the radial distance between the two multijunction equipment points is levied.
NOTE 31 g
Reserved
NOTE 31 h
Reserved
NOTE 32
RESERVED
NOTE 33
RESERVED
NOTE 34
FRAME EXPRESS
FrameExpress is a streamlined version of the X.25 packet switching system that has been designed to increase network speed with low network delays and effective utilization.
NOTE 34 a
The FrameExpress tariff structure comprises of 2 elements. These are monthly port charges and the flat rate Committed Information Rate (CIR) prices based on the port speed
and the CIR purchased by the customer.
Port charges:
The maximum port speed of FrameExpress has been lowered to 1920Kbit/s. The port speed cannot be higher than the maximum speed of the access circuit. Each port speed has
a minimum and a maximum CIR where the maximum will also be equal to the maximum speed of the port except for 1920 kb/s. When a 1920 kb/s port is rented, the maximum
speed that is guaranteed, is the same as for 1024 kb/s. A customer renting a 1920 kb/s port can however operate at speeds ranging from the minimum speed up to speeds beyond
the maximum speed guaranteed for the port when the network is not handling a full load.
Effective date 2014/08/01 VAT=14% Last updated 2015/04/30
TELKOM RETAIL FIXED LINE TARIFF LIST: 1 August 2014
85
Flat rate CIR:
The flat rate CIR prices have replaced the packet count charge that was traffic based. With the flat rate CIR prices the customer can have unlimited usage when the network is not
busy but Telkom will only guarantee a CIR equal to the CIR price the customer is paying for when the network is busy. Higher CIR’s can be purchased in allotments of 8 Kb/s. A
new CIR flat rate prices have been added that is the only exception where the allotments of 8 Kb/s is not applicable.
NOTE 34 b
The circuit charges for access to FrameExpress are not included in the port charges. The Digital Access to FrameExpress prices are therefore applicable and must be applied over
and above the port and CIR prices.
FrameExpress Diginet-Plus access speed
Although the maximum port speed for FrameExpress has been lowered to 1984Kbit/s, the Diginet-Plus access speed must remain at 2048Kbit/s to allow for management on the
Diginet circuit. The management is absolutely essential to reduce data errors on FrameExpress to a minimum.
NOTE 34 c
Up to five Permanent Virtual Circuits (PVC’s) can be configured on each FrameExpress port. No additional fees are charged for the configuration of PVC’s.
NOTE 34 d
When PVCs need to be reconfigured or multiple configurations are needed, the current fee under Item A2.11.1 d (i) applies for every 5 configurations per occasion. Should a sixth
configuration be necessary on the same occasion, the fee is charged again for the sixth configuration or any number of configurations between 6 and 10.
NOTE 35
AFTER-HOURS REPAIR SERVICE
NOTE 35 a
No charges are levied for after-hours repairs. The details of whether after-hours repairs should also be done in the case of party line services etc. is left to the discretion of regional
offices.
After-hours repair service is rendered during the following hours:
Monday to Friday : From 17:00 until 07:30 the following morning
Week-ends
: From 17:00 on Fridays until 07:30 on Monday mornings
Public Holiday : From 17:00 on the preceding workday until 07:30 the next workday.
NOTE 36
RESERVED
NOTE 37
RESERVED
NOTE 38
RESERVED
NOTE 39
TELKOM ENHANCED FAX
NOTE 39 a
The Telkom Enhanced Fax (EFS) service is operated in a competitive market and the prices must therefore not be given to members of the public unless the product manager has
given consent.
NOTE 39 b
The rented space on the FOD server is for 1000 documents per subscription.
NOTE 39 c
International fax deliveries will be charged for at the international off peak rates for international fax traffic on a 24 hours per day basis. All inquiries should be directed to the
International Business division.
NOTE 39 d
Reserved
NOTE 41
MEGALINES AND ATM EXPRESS
NOTE 41a
Pure Megaline and Megaline-Plus Bronze services may no longer be provided as new services. The “Silver” attribute has been removed from the Megaline Plus name. Only
Megaline Plus services are offered as new services. Megaline-Plus services are enhanced Constant Bit Rate (CBR) broadband services. These services enable broadband
(2M/bits or higher bandwidth) applications using Asynchronous Transfer Mode (ATM) switching and statistical multiplexing through the Telkom national network. ATM transports
units of information in fixed length cells and supports wide area network applications consisting of data, video, voice and imaging over a single broadband access facility.
Megaline-Plus provides current Megaline customers with the benefits of new technology through Telkom’s national ATM network. Customers will receive these benefits and
improvements in service reliability on the main link portion of their service.
Effective date 2014/08/01 VAT=14% Last updated 2015/04/30
TELKOM RETAIL FIXED LINE TARIFF LIST: 1 August 2014
86
Megaline Plus is a further service enhancement using ATM switching to allow the addition or change of end locations, with customer selected priorities on an application by
application basis. Both Megaline Products provide guaranteed CBR speeds (2 M/bits, 34 M/bits & 140 M/bits) between the customer’s end locations.
NOTE 41b
NOTE 41c
Should a customer need a Megaline service for a period of less than a year and is unwilling to enter into a one year agreement, the higher price is available to accommodate his
needs of less than a year.
ATM EXPRESS
The “Silver” attribute has been removed from the ATM Express name. ATM Express services are Variable Bit Rate (VBR) services that provide scalable bandwidth speeds higher
than 2 M/bits using Asynchronous Transfer Mode (ATM) switching. These services allow access to the extra bandwidth speeds (M/bits), when there is space on the link and are
variable from a guaranteed minimum speed up to a specified limit.
ATM Express Standard (Old Bronze) is provided only at a 2M/bits bandwidth speed. ATM Express is provided as a total service solution up to and including the customer’s
premises. ATM Express enables bandwidth speeds of 2 M/bits, 34 M/bits, 140/155 M/bits and 10 BT. The service has a re-routing capability that can switch the connections
automatically if failures occur on links
NOTE 41d
Due to cost implications, temporary services cannot be provided on 34Mbit/s and 140/155 Mbit/s.
NOTE 41e
E1, E3 and 10BaseT interfaces only supported for existing customers. All new customer interfaces will be STM-1 OC3 for speeds 2 – 155 Mbit/s.
NOTE 42
NOTE 42a
TELKOM INTERNET
The two 64k/bit channels are combined in one 128k/bit channel. Telephone calls are double the price. The ISP will guide the customer how to convert to 128 k/bits and what
equipment etc. is required.
Effective date 2014/08/01 VAT=14% Last updated 2015/04/30