Map of Seine-et-Marne - Tourism in Seine-et

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Map of Seine-et-Marne - Tourism in Seine-et
Map of Seine-et-Marne
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DISNEYLAND PARIS
Brie centrale
BRIE-COMTE-ROBERT
Provinois,
Bassée et Montois
VAUX-LE-VICOMTE
PROVINS
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BLANDY-LES-TOURS
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FONTAINEBLEAU
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MORET-SUR-LOING
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Seine, Loing
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WHO ARE WE?
Tourism 77 - Travel
We’re the Seine-et-Marne department’s visitors’ office. We’re here to help you by offering group itineraries, guided tours, seminars and private
evening parties.
OUR SERVICES
Itineraries for individuals
Weekends in charming guesthouses or hotels organised around such activities as mountain-biking, golf, horse-riding and more. (soon you’ll be
able to book on line at www.tourisme77.fr).
Two locations for groups:
One is at Disneyland Resort Paris, the other in Fontainebleau (themed itineraries, guided tours, hotel bookings, Disney Park, etc.).
Technical tourism
Tours and lectures on over 350 themes, from agricultural to social, environmental and educational topics.
Business Tourism Department
Organisation of conventions, congresses, seminars, galas, excursions for accompanying spouses, team-building, etc.
Self-catering Cottage Department
Booking of accommodation in guesthouses and rural self-catering cottages (week, weekend, etc.) Book on line at www.gites-seine-et-marne.com
Photo credits: Comité Départemental du Tourisme de Seine-et-Marne (CDT 77), JP Chasseau, Gérard Lacz - Horizon Vision - Pierre Verdière - Maisons du Bornage - © Disney - Equestrio SARL D. Letorey - DAP77
Vallée Shopping La Vallée® - Outlet Shopping Village - OTSI de Provins - OTSI de Fontainebleau - JF Leclercq - F. Milochau - ZadeS./Paris Canal (CRT) - J.F. Phalipon - G. Dufour - Y. Bourhis - F. Boron - G. Mare - G. Marteau.
Conception : www.whaodesign.com
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Group Special
Agenda
We invite you to explore many attractions of the Seine-et-Marne, the
greenest department of the Ile-de-France region, ideally situated close to
the international airports of Roissy and Orly and served by the A4, A5
and A6 motorways.
Set off in search of adventure at Disneyland Resort Paris and its two
amusement parks!
Relive momentous chapters of France’s colourful history:
> Visit the medieval town of Provins, part of UNESCO World Heritage,
and travel back in time to the world of knights in armour, guilds and
merchants.
Travel to Blandy-les-Tours (Opening september 2007), the last fortified
castle in the Ile-de-France, or explore the Episcopal town of Meaux, a
treasure of art and Gothic architecture.
Discover the Château de Fontainebleau, for 800 years a residence of
French sovereigns, and thrill to the opulence of the 17th century Château
de Vaux-le-Vicomte, the inspiration for Versailles.
> The department is also famous for its villages of artists: Barbizon and
the Auberge Ganne, home to countless landscape painters such as Corot,
Millet and Rousseau; the medieval town of Moret-sur-Loing, forever
associated with the Impressionist Alfred Sisley.
> There are 135,000 hectares of forest and 2,000 km of waterways for
nature lovers and outdoor enthusiasts to enjoy: hiking and horse trekking,
rock-climbing, mountain biking and canoeing, little tourist barges for
hire, not to mention a host of leisure centres, golf courses, etc.
> New : Unique in Europe, Le parc des Félins opens in Seine et Marne!
Discover more than 120 big cats from distant horizons, living in optimal
conditions close to their original natural settings.
> Enjoy fabulous historical pageants at Meaux and Moret-sur-Loing and
take your pick from numerous jazz and classical music festivals devoted to
the likes of Django Reinhardt, François Couperin, etc.
> Whether you are travelling alone, with family or friends, there is a
wide choice of quality accommodation for weekend breaks or longer stays:
hotels, tourist residences, self-catering cottages, B&B, etc. – in the heart
of the country but next door to Paris!
information :
> For
Please contact Tourisme 77, the Seine-et-Marne incoming
tourist department, for advice and assistance in preparing your
private or group stay and organising your seminars, incentive
holidays, special events and gala evenings.
Your holiday at
Disneyland® Resort Paris
To help you organise your holiday at Disneyland® Resort Paris recommended
hotels or hotels in the environs, Take advantage of Tourism 77’s experience
and professionalism.
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Over 80 one- to four-star selected hotels.
Group accommodation capacity ranging from 20 to 700 people.
Over 1,000 rooms at your disposal every weekend.
Easy-to-reach hotels.
Quality control.
Phone switchboard open on weekends.
> When you book, Tourism 77 - Travel
offers to:
Send you vouchers in advance (coupons, park tickets, etc.).
Book your lunches, dinners and shows as an option.
Give you an assistance formula: guide, lecturer, escort, etc.
For booking and information:
Contact Tourism 77 - Travel - Hélène Vaillant
Tel.: +33(0)1 60 30 20 95
Fax: +33(0)1 60 43 36 91
E-mail: [email protected]
>
This receptive, team specially dedicated to groups offers
you comprehensive rates including accommodation
and admission to the Disney parks (two-day pass):
>
Your choice of recommended hotels:
Dream Castle Hotel**** Paris
live like a lord!
>
The kind of castle people only dream about…just for you. With service
fit for royalty!
Your room: Each room comes with bathroom, telephone,
cable television with international channels, radio, Internet
access, minibar, safe, hairdryer and individually-controlled air
conditioning.
Your restaurant: Le Musketeer’s offers grandiose buffets.
Your bar: L’Excalibur has a splendid view of the hotel gardens.
To relax: The “Torture Chamber” fitness room welcomes you for
sport and relaxation: fitness room, massages(1), sauna, steam bath,
shower massage, solarium(1) and relaxation area.
Location: Your hotel is an 8-minute shuttle ride from the Disney®
parks and Village
(1) Activity or service with a fee
Kyriad Hotel**
the charm of the French countryside
>
Relax in this hotel featuring traditional architecture inspired by the farms in Brie, enjoy
sweeping views of the surrounding woods and treat yourself to a country walk on the banks
of the lake a few steps away. This is an outstanding opportunity to discover the authentic
atmosphere of the French countryside.
Your room: Each room comes with bathroom, telephone, television with international
channels, courtesy platter, safe, hairdryer and air-conditioning.
Your restaurant: Decorated in the local style, with exposed beams and hanging
bouquets, the Marché Gourmand offers a continental breakfast buffet and traditional
French cuisine for dinner.
Your bars: L’Abreuvoir and the Marché Gourmand restaurant bar offer a friendly
welcome and an ideal setting to relax among friends after a day of sight-seeing!
To relax: Many walks are possible.
Location: Your hotel is an 8-minute shuttle ride from the Disney® parks and Village
My Travel Explorers Hotel***
live like an explorer
>
This hotel, the domain of legendary explorer Sir Archibald de Bacle, takes you on a journey
to the four corners of world in a décor based on a pirate theme.
Your room: Each room comes with a bathroom, separate toilet, telephone, cable
television with international channels, radio, Internet access, access to video films,
minibar, safe, hair-dryer and fan.
Your restaurants: The Captain’s Library offers table service and traditional cuisine.
Discover flavours from round the world at the Plantation Restaurant, which serves a
continental breakfast buffet.
Your bars: At Smuggler’s Tavern, you can sip drinks while watching sports on a big
screen. The Trader Café Bar is quiet and relaxing.
To relax: Heated indoor swimming pool
Location: Your hotel is an 8-minute shuttle ride from the Disney® parks and Village
Holiday Inn Hotel Resorts****
the magic of the circus just outside your door…
>
All the magic of the circus surrounds you. Inside, there are pictures of big tops, clowns, acrobats
and jugglers. This delightful hotel was designed in the style of the French countryside’s great
manors.
Your room: Each room comes with bathroom, telephone, cable television with
international channels, radio, Internet access, minibar, safe, hairdryer and individuallycontrolled air conditioning.
Your restaurant: L’Etoile offers you traditional quality cuisine with superb views of the
Grand Morin Valley. Hot and cold breakfast buffet.
Your bar: Enjoy luscious cocktails at the Bar des Artistes.
To relax: Heated indoor swimming pool with outdoor terrace and fitness room.
Location: Your hotel is an 8-minute shuttle ride from the Disney® parks and Village
Quiet, luxurious and relaxing
>
Radisson SAS Hotel****
Welcome to the warm, elegant atmosphere of the Radisson SAS, which offers sweeping views
of the Disneyland® Golf Course.
Your room: Each room comes with bathroom, telephone, LCD television, international
channels, radio, free high-speed Wi-Fi Internet access, video film access, minibar, safe
and hair-dryer.
Your restaurants: The elegant, modern Pamplemousse serves excellent cuisine from
the islands. The Birdie brasserie offers traditional meals à la carte or a buffet depending
on the occasion and welcomes you for the “Super Breakfast Buffet”
Your bar: Warm up beside the Chardon Bar’s fireplace.
To relax: Fitness centre including a gym, sauna and hammam.
Location: Your hotel is at the heart of the golf course and just a few minutes away from
the Disney® parks and Disney® Village.
>
Pierre et Vacances Résidence Val d’Europe***
Feel at home in your own apartment!
Enjoy all the comforts of home in one of these quality family apartments that can
accommodate up to seven people. Everything has been designed for you to enjoy a cosy,
economical holiday. The residence is located in a very pleasant urban setting near shops and
many leisure activities.
Your apartment: Choice of apartments that can accommodate four to seven people.
All come with a television, kitchenette with electric hobs, microwave oven, dishwasher
and bathroom with bathtub and separate toilet.
To relax: Heated outdoor swimming pool (open May to September)
Available services for a fee, ask at reception: breakfast, safe, telephone, Wi-Fi access,
cleaning service, laundry, etc.
Location: Your residence is a 5-minute shuttle ride from the Disney® parks and
Village.
>
>
For booking and information:
Contact Tourism 77 - Travel
Tel.: +33(0)1 60 30 20 95
Fax: +33(0)1 60 43 36 91
E-mail: [email protected]
validity
kilometres
TUESDAY THROUGH SATURDAY
from early May to late October 2007
163 km
Splendours of art
and history
Day 1:
> 10 a.m.: Shopping in Vallée Village
Stroll through the streets of this lovely village with little pastel houses. You’ll discover
more than 75 major brands presenting their previous collections at discount prices (up
to 50% off). Take a chic, low-priced shopping break!
> 1 p.m.: Lunch at a restaurant in Meaux
> 3 p.m.: Guided tour of the Episcopal quarter in Meaux
The Episcopal quarter is the town’s historic heart and forms a very rich architectural
complex. The bishop’s palace, chapel, old chapterhouse and Saint-Etienne cathedral
form one of France’s few preserved Episcopal quarters.
> 4 p.m.: Guided tour of the Brie Museum and tasting
Learn how to recognize Brie, the soft cheese with a hazelnut taste that was elected
“king of cheeses” in 1814, and find out how it’s made.
> 5 p.m.: Departure for your *** hotel located in the Melun region
>
O
ption:
“Candlelight Tour of Vaux le Vicomte”
(Price: ask us)
Day 2:
> Breakfast at the hotel
> 10 a.m.: Visit of the Antoine Bourdelle departmental garden-museum
Admire lavish works by this student of Rodin’s, beautifully displayed in the garden that
the artist’s daughter and son-in-law designed
> 12:30 p.m.: Lunch at a local restaurant
> 3 p.m.: Guided tour of Moret sur Loing
Explore the quaint streets of this picturesque medieval town and enjoy the sweet
gentleness radiating from paintings by Alfred Sisley, who drew inspiration from so
many landscapes here.
> 4:30 p.m.: Visite of the barley sugar Museum
The sweet of the barley sugar sticks of the Benedictine Nun of Moret have been
transmitted. Discover it.
> 5 p.m.: End of programme
>
O
ption:
guided tour in English of the Bourdelle garden-museum
(Price: ask us)
EVERY DAY EXCEPT TUESDAYS AND SUNDAYS
A lord’s life
184 km
validity
kilometres
Day 1:
> 10 a.m.: Visit of Fontainebleau château
Explore the riches of over eight centuries of history in a palace that France’s most
famous rulers, from Francis I to Napoleon, called home.
> Noon: Lunch at a restaurant in the town
> 2:30 p.m.: Visit of Moret sur Loing
Stroll along the banks of the Loing and discover the setting that inspired the famous
Impressionist painter Alfred Sisley, who lived in this charming medieval town.
> 5 p.m.: Visit of the Nemours Chocolate Factory
For the pleasure of your tastebuds, discover an artisan chocolate-maker’s secrets and
local speciality based on poppies — and sample some sweets at the end of your visit!
> 7 p.m.: Settling in at your ***hotel
Relax at this hotel located at the edge of the forest and enjoy its free spa.
> Dinner at the hotel restaurant
>
Options:
Audio-guide or English-speaking guide for Fontainebleau château
English-speaking guide for the day
Day 2:
> Breakfast at the hotel
> 10 a.m.: Visit of Nesles Feline Park
See over 30 feline species, from the rarest to the best-known, in a natural setting
conducive to their well-being and reproduction.
> 12:30 p.m.: Lunch on site
> 3 p.m.: Visit of Vaux le Vicomte château
Explore the château that inspired Louis XIV to build Versailles. Harmony and grandeur
characterise this place, which was the work of the greatest 17th-century artists: Le Vau,
Le Brun and Le Nôtre.
> 5 p.m.: End of programme
>
Options:
Audio-guide or English-speaking guide for Vaux le Vicomte château
and Fontainebleau château (price: ask us)
validity
kilometres
MONDAY, WEDNESDAY, THURSDAY AND SATURDAY
from 31 March to 4 November 2007
136 km
Just for the fun…
Day 1:
> 10 a.m.: Guided tour of Champs sur Marne château
Discover this magnificent estate, which Madame de Pompadour, Louis XV’s favourite,
had furnished and decorated at tremendous cost. You will enjoy the delicacy of each
room’s décor, especially the music room. The beautiful French-style garden and large
English park wonderfully set off the château’s architecture.
> Noon: Luncheon dance at a “guinguette” on the banks of the Marne.
Enjoy the friendly atmosphere of a luncheon accompanied by accordion music, and
why not take a spin on the dance floor while you’re at it!
> 4 p.m.: Shopping at Vallée Village
Stroll through the streets of this lovely village with little pastel houses. You’ll discover
more than 75 major brands presenting their previous collections at discount prices
(up to 50% off). Take a chic, low-priced shopping break!
> 7 p.m.: Settle in at your hotel (classified 3 fireplaces “Logis de
France”)
This charming Logis de France hotel with indoor swimming pool and fitness centre
guarantees absolute comfort and a warm welcome.
> Dinner at the hotel restaurant
Day 2:
> Breakfast at the hotel
> 10 a.m.: Guided tour of the medieval town of Provins
See what it was like to experience the ambience of the Middle Ages’
trade fairs inside the walls of Provins, a magnificent medieval town
on UNESCO’s World Heritage List.
> Noon: Lunch in the heart of town
> 2:30 p.m.: Show: “The Legend of the Knights”
Witness eye-popping fights between knights staged in an
authentic setting!
Then, end your stay with a stroll through the medieval
town’s narrow, cobblestone streets.
> 4 p.m.: End of programme
A feast for the eyes!
EVERY DAY EXCEPT TUESDAYS
from 31 March to 4 November 2007
151 km
validity
kilometres
Day 1:
> 10 a.m.: Visit of the new Nesles Feline Park
Discover the wild world of cats on four walking trails corresponding to the animals’
geographical origins. Admire over 120 felines in an outstanding setting designed to
make them feel at home.
> 1 p.m.: Lunch in Barbizon
> 3 p.m.: Visit of the Barbizon School Departmental Museum
Many artists stayed at the Ganne Inn during the 19th century. To thank the owners,
they painted the walls and furniture, leaving behind a beautiful glimpse into the birth
of the landscape movement.
> Late afternoon: Settling in at your ***hotel
Enjoy the spa and quiet, verdant setting. Relax!
> Dinner at the hotel restaurant
>
Options:
• Guide at the Ganne Inn
(Price: Ask us)
Day 2:
> Breakfast at the hotel and departure for Provins
> 10 a.m.: Guided tour of the medieval city of Provins
Provins, which is on UNESCO’s World Heritage List, provides a splendid insight into
medieval life. Explore the town that was a capital in the days of the Champagne fairs.
> Noon: Lunch in the heart of the town
> 2:30 p.m.: Show, “The Eagles of the Ramparts”
This show based on the entertainment of medieval lords combines power and poetry.
Falconry will no longer have any secrets for you!
> 4 p.m.: Visit of the Grange aux Dîmes with audio-guide
This typical stone barn with its superb 12th-century vaulted cellar features an exhibition
about trade during the medieval period.
> 5 p.m.: End of programme
>
Option:
Show: “The Legend of the Knights” (Price: Ask us)
validity
kilometres
Saturdays from May to mid-October
40 km
Royal Weekend in
Fontainebleau Forest
Day 1:
> 10 a.m.: Guided tour of Barbizon, village of painters
This little village on the edge of Fontainebleau Forest still attracts painters and
inspires many artists. Explore the art galleries, antique shops and houses and studios
of famous artists, such as Théodore Rousseau and Narcisse Diaz.
> 12:30 p.m.: Gourmet lunch at a famous local restaurant
> 2:30 p.m.: Guided tour of Bourron-Marlotte château
This 17th-century brick and stone château standing on the remains of a medieval
castle is remarkable for its charming, noble architecture
> 4 p.m.: Settling in at your *** hotel
Relax in a three-star hotel located on the edge of the forest and enjoy free admission
to the spa (gym, heated swimming pool and sauna).
> 7:30 p.m.: Dinner at a Fontainebleau restaurant
> 10 p.m.: Audio-guided candlelight tour of Vaux-le-Vicomte château
Lit by 2,000 candles, the magnificent 18th-century château plunges you into the
magical atmosphere of the age of princes.
> Night at the hotel
Day 2:
> Breakfast at the hotel
> 10 a.m.: Guided tour of the handball court
People have been playing handball at Fontainebleau ever since Henry
IV built a court there. Your guide will tell many stories during the tour,
which traces the history and rules of the game of kings.
> 11 a.m.: Free time at Fontainebleau market
Explore a colourful, outstanding market and shop for local specialities.
> 12:30 p.m.: Lunch in a restaurant in front of the castle
> 3 p.m.: Guided tour of Fontainebleau Château and gardens
Visit a masterpiece on UNESCO’s World Heritage List that great kings
used as a residence and a hunting lodge for 800 years of history.
> 5 p.m.: End of programme
10
Useful information
> Holiday ideas specially designed for groups
Prices shown include:
- quality meals including drinks (unless otherwise mentioned)
- admission to sites
- guided tours when specified
- accommodation (double room 1/2 board)
Prices do not include: transport, escort, and personal expenses
Group rates are based the minimum number of people, specified for each itinerary.
If there are fewer of you on the day of the visit, we will have to invoice you for the minimum number or update the price
depending on the exact number of participants.
Free: free for the driver on all itineraries.
Processing fees: free
Transport: personalised estimate on request from Tourism 77 - Travel.
Booking: to ensure that everything runs as smoothly as possible, we recommend booking two months in advance.
You will receive the general and particular booking terms with your contract.
No changes (date, service, number of participants) are allowed less than one week before the visit. Thank you for your
understanding.
Are there 100, 150, 200 or more of you? This pictogram, which you will find throughout the brochure, indicates the best
itineraries for big groups. You can also request an appointment with our sales representative.
Accessible to people with disabilities
Products particularly designed for children and grown-ups
If you would like a customized programme:
contact us, we would be happy to make a personalised proposal!
This catalogue has no contractual value. Rates shown are indicative and subject to change depending on the economic situation.
Prefecture’s authorisation N° AU 077-96-0001
et-Marne !
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11
Reservation conditions
(Subject to Articles 95 to 103)
Article 1- Tourisme 77 Travel Nature & fonction
Article 11 - Cancellation by the vendor
Tourism 77 Travel is structured to organise and sell tourist services mainly in the areas of Seine
et Marne and Paris-Ile de France. These products essentially concern the reception activities,
namely welcome, accommodation, restaurant services, entertainment, transfers, guiding and
generally speaking all services required within the framework of tourist activity.
When before the start of the break it is cancelled by Tourism 77 Travel, it must notify the
purchaser by registered post with acknowledgement of receipt or by fax with request for
acknowledgement. The purchaser, without prejudice to any claims for compensation for
damages possibly incurred, will be reimbursed immediately without penalties for the amount
paid. He will furthermore receive an indemnity at least equal to the penalty he would have
paid if he had himself cancelled at that time, save when the cancellation is due to cases of force
majeure or to safeguard the travellers. An insufficient number of participants can constitute a
valid reason for cancellation for some types of breaks. In this case Tourism 77 Travel reimburses
all amounts paid. This possibility could not take place less than 3 weeks before the break
commences.
These provisions do not apply when an amicable agreement has been reached whereby the
purchaser accepts an alternative break offered by the vendor.
Article 2 - Length of break
Under no circumstances can the customer signing the fixed term contract exercise any right
whatsoever to retain the premises at the end of the break.
Article 3 - Liability
Tourism 77 Travel who sells services to the customer is his only interlocutor and is liable to him
for the execution of the obligations forming part of these terms and conditions of sale. The
reservation service cannot be held liable for acts of God, cases of force majeure or an act by
anyone foreign to the organisation or progress of the break.
Article 4 - Reservation
The customer must pay to Tourism 77 Travel the balance of the service agreed which remains
due one month before the beginning of the stay. Any customer who has not paid the balance by
the date agreed is considered as having cancelled his break, whereupon the service is once more
offered for sale. No reimbursement will be made.
When during the break the vendor finds it impossible to supply a preponderant part of the
services anticipated in the contract, and which represent a not inconsiderable percentage of
the price accepted by the purchaser, Tourism 77 Travel, without prejudice to any claims for
compensation for damages possibly incurred, will offer replacement products, all extra costs
being paid by it. If the service accepted by the purchaser is of lower quality, Tourism 77 Travel
will reimburse him with the difference in price before the end of his break. If the vendor
cannot offer replacement products or if they are refused by the purchaser for valid reasons, the
vendor will pay the purchaser an indemnity calculated on the same basis as a cancellation by
the vendor.
Article 6 - Late registrations
Article 13 - Interrupted break
The reservation becomes firm when a non-refundable deposit of 25% of the price of the break,
accompanied by one copy of the sales contract signed by the customer, is returned to Tourism
77 Travel before the expiry date specified on the contract.
Article 5 - Settlement of balance
In the case of registration less than 30 days before the beginning of the break, the full amount
will be due at the time of registration.
No reimbursement will be made for a break interrupted by the customer,
Article 14 - Capacity
Article 7 - Exchange voucher
Upon receipt of payment for the break, Tourism 77 Travel will send the customer an exchange
voucher to be handed to the service provider on arrival, or an acknowledgement of order.
The contract is drawn up for a maximum capacity of people. If the number of people exceeds
the available capacity, the service provider can refuse extra customers.
Article 15 - Transfer of contract by the customer
Article 8 - Arrival
Article 9 - Cancellation by the customer
The purchaser can transfer his contract to a transferee who will fulfil the same conditions as him
for the realisation of the product. In this case, the purchaser is required to notify the reservation
service of his decision by registered post with acknowledgement of receipt at the latest one
week before the break. The contract must be transferred at cost price. The transferor and the
transferee are jointly responsible towards the vendor for the payment of the balance price as well
as possible extra costs incurred due to this transfer.
All cancellations must be notified by registered post, telegram or fax to Tourism 77 Travel. For
any customer cancellation the sum retained by Tourism 77 Travel will be as follows:
Article 16 - Insurance
The customer must present himself on the day and at the time specified in the contract or
acknowledgement of order. In the event of late or deferred arrival or a last minute impediment,
the customer should inform the service provider (whether the owner or not) whose address and
telephone number are shown on the exchange voucher or brochure.
15-30 days
before arrival
(1)
5-14 days
before arrival
(1)
4 days to
arrival date +
no show
Lump sum (2)
High season
Medium and low season
50%
25%
75%
75%
100%
100%
Dated group tickets
25%
75%
100%
Dinner show
and other shows
25%
75%
100%
Restaurant reservations
25%
75%
100%
Services
cancelled
Cancellation
time
(1) Excluding date of arrival
(2) Cancellation charges are calculated on the basis of 2 adults sharing a room
Dated group tickets should be returned by registered post to:
Tourism 77 Travel – P.O. Box 100
77777 Marne la Vallee Cedex 4,
within one week of cancellation.
Article 10 - Modification of a substantial part of the contract by the
reservation service
12
Article 12 - Impediment by the vendor to supply services stated in the contract
during the break
When before the anticipated date of the start of the break Tourism 77 Travel finds itself obliged
to modify an essential part of the contract, the purchaser can, without prejudice to any claims
for compensation for damages possibly incurred, and having been notified by the seller by
registered post with acknowledgement of receipt:
• either cancel the contract and obtain without penalty immediate refund of amounts paid.
• or accept the modifications or substitution of services proposed by the vendor: a rider to the
contract specifying all the modifications made is signed by both parties. Any price decrease will
be adjusted on the amount remaining due by the purchaser and if payment already made by him
exceeds the price of the modified service, the overpayment will be reimbursed to the customer
before his break commences.
The customer is responsible for all damage caused by him. He must supply an up-to-date
insurance certificate covering his civil liability and that of other customers.
Article 17 - Payment of expenses
At the end of the break the customer must clear all expenses not included in the price with
the service provider, calculated as mentioned in the brochure and against a receipt provided
by the owner.
Article 18 – Civil Liability insurance
Tourism 77 Travel has taken out an insurance policy with AXA Assurances for an amount of
FF13,025,000 (€1,986) for each year of insurance and per incident, joint tangible and intangible
damages, contract No. 369000724767 M to cover the consequences of professional civil liability
that Tourism 77 Travel could incur.
Service Loisirs Accueil
Tourism 77 Travel
Legal format: Association Law 1901
Siret no. 33777180200010
Code APE 633Z
Authorisation no. AU 077 96 0001
Financial guarantee Caisse Régionale du Crédit Agricole Mutuel de la Brie
Head Office - 11 rue Royale
77300 Fontainebleau
Tel. 01 60 39 60 39 - Fax 01 60 39 60 40
Article 19 - Disputes
All disputes will be subject to a proposal to reimburse or repair from the party causing the
harm, save if obliged to make a submission to the courts in the event of disagreement. For all
settlement of disputes between the parties, it is agreed that the Courts covering the Head Office
of Tourism 77 Travel will be the only competent ones.
General terms and conditions for booking
(articles 95 to 103 of decree n° 94-490 of 15th June 1994)
Article 95
Without prejudice to the exclusions provided for in the second paragraph (a and b) of article
4 of the Act of 13th July 1992, any offer and any sale of travel and holiday services give rise to
the relevant documents being handed over, these documents meeting the rules defined by this
heading. In the case of the sale of tickets for transport by air or the sale of tickets for transport
by regular services not accompanied by services linked with these transport services, the seller
hands over to the purchaser one or more travel tickets for the entire journey issued by the carrier
or on his own account. In the case of transport being provided on request, the name and address
of the carrier on whose account the tickets have been issued, must be mentioned. The separate
invoicing of the various elements making up a package does not release the seller from any
obligations coming under this heading.
Article 96
Prior to the signing of the contract in the form of a written document giving the company’s
name, address and indication of its official right to exercise its business activity, the seller must
give the consumer all relevant information concerning the rates, dates and component parts of
the services provided for the journey or the holiday such as:
1. the destination, means, nature and categories of transport involved,
2. the type of accommodation, its location, grade and major characteristics, official approval and
tourist category corresponding to the regulations and customs in use in the host country,
3. the meals provided,
4. the description of the itinerary in the case of a tour,
5. the administrative and health formalities to be carried out especially in the case of crossing
borders, together with the deadlines by which such formalities must be terminated,
6. visits, excursions and other services included in the package or which may be available against
payment of a supplement,
7. the minimum or maximum size of the group enabling the journey or holiday to take place
and, if the journey or holiday will only take place if there is a sufficient number of participants,
the deadline by which the consumer must be informed should the journey or holiday be
cancelled; this date may not be set at less than 21 days before the scheduled departure date,
8. the amount and percentage of the rate which is to be settled as a deposit on signing the
contract and the dates by which the balance must be paid,
9. the rules for reviewing prices as laid down in the contract in application of article 100 of
this decree,
10. the contractual terms of cancellation,
11. the terms of cancellation as defined by articles 101, 102 and 103 hereinafter,
12. all relevant information regarding the risks covered and the amount of guarantees
underwritten in the insurance policy covering the consequences of the professional civil liability
of travel agencies and the civil liability of non profit-making associations and organisations
belonging to local tourist organisations,
13. information concerning optional insurance policies covering the consequences of certain
cases of cancellation or assistance contracts covering certain special risks, in particular
repatriation in the case of illness or accident.
Article 97
Any prior information given to the consumer binds the seller unless the said information states
that the seller expressly reserves the right to modify certain elements therein. In this case, the
seller must clearly indicate to what extent this modification may occur and regarding which
elements. In all cases, the modifications made to the information given previously must be sent
in writing to the consumer before the contract is signed.
Article 98
The contract signed between the seller and the purchaser must be written down and drawn up
in duplicate, one of which is given to the purchaser, and must be signed by both parties. It must
contain the following clauses:
1. the name and address of the seller, his guarantor and insurer and the name and address of
the organiser,
2. the destination(s) concerned by the journey, and, in the case of a holiday covering several
stages, the various periods and dates involved,
3. the means, nature and categories of transport involved together with the dates, times and
places of departure and return,
4. the type of accommodation, its location, grade and major characteristics, official approval and
tourist category corresponding to the regulations and customs in use in the host country,
5. the number of meals provided,
6. the itinerary in the case of a tour,
7. the visits, excursions and other services included in the overall price of the journey or
holiday,
8. the total price of the services invoiced and indication of any possible review in the invoicing
by virtue of the provisions laid down in article 100 hereinafter,
9. indication, if relevant, of any duties or taxes connected with certain services such as landing
tax, boarding or disembarking tax in ports and airports and tourist tax, when these are not
included in the price of the service(s) provided,
10. the deadlines and rules for the payment of the rates; in all cases, the last instalment made by
the purchaser cannot be less than 30% of the price of the journey or holiday and must be settled
when the documents enabling the consumer to travel or take his/her holiday are handed over,
11. the special conditions requested by the purchaser and accepted by the seller,
12. the rules by which the purchaser can make a claim towards seller for the non-execution or
inadequate execution of the contract, this claim must be sent as quickly as possible by recorded
delivery mail and written notification thereof given, if necessary, to the travel organiser and the
persons providing the service in question,
13. the deadline by which the seller must inform the purchaser in the case of cancellation of
the journey or holiday, where the journey or holiday shall only take place if the minimum
number of participants is reached, in accordance with the provisions in point 7 of article 96
hereinabove,
14. the contractual terms of cancellation,
15. the terms of cancellation as defined by articles 101, 102 and 103 hereinafter,
16. all relevant information regarding the risks covered and the amount of guarantees
underwritten in the insurance policy covering the consequences of the professional civil liability
of the seller,
17. information concerning optional insurance policies covering the consequences of certain
cases of cancellation (policy number and name of the insurance company), and assistance
contracts covering certain special risks, in particular repatriation in the case of illness or accident;
in this case, the seller must five the purchaser a document stating, at the very minimum, the risks
covered and the risks excluded,
18. the deadline by which the seller must inform the purchaser in the case of a transfer of
contract,
19. an undertaking to provide the purchaser in writing with the following information at least
ten days before the scheduled date of departure:
a) the name address and telephone number of the local representative of the purchaser, or, failing
this, the names, addresses and telephone numbers of the local organisations which may help the
consumer should any difficulties arise, or failing this, a telephone number which will enable the
consumer to contact the purchaser in the case of emergency,
b) regarding journeys and holidays abroad for minors, a telephone number and address whereby
direct contact can be made with the child or the person in charge during his/her holiday.
Article 99
The purchaser may transfer the contract to a transferee who fulfils the same conditions as the
purchaser himself/herself to benefit from the journey or holiday, as long as the contract has not
yet taken effect. Notwithstanding any statement more favourable to the transferor, the transferor
is bound to inform the purchase of his decision by recorded delivery letter at least seven days
before the beginning of the journey. In the case of a cruise, this period is extended to fifteen
days. This transfer is in no way subject to the prior authorisation of the seller.
Article 100
When the contract explicitly contains the possibility of reviewing the prices within the limits
laid down in article 19 of the Act of 13th July 1992, it must mention the precise means of
calculation for both rises and reductions in the prices and in particular concerning transport
costs and related taxes; currency(ies) which may effect the price of the journey or the holiday;
the percentage of the price affected by the variation; the currency rate taken into account when
drawing up the prices given in the contract.
Article 101
When, before the departure of the purchaser, the seller has no choice but to modify one of the
key elements of the contract, such as a significant rise in prices, the purchaser, without prejudice
to his/her right to compensation for any damage which may be incurred, and after being so
informed by the seller by recorded delivery mail, may:
- either cancel the contract and obtain the immediate reimbursement of all sums paid without
any penalty whatsoever,
- or accept the modification or the substitution journey proposed by the seller: an amendment
to the contract stipulating the said modifications will then be signed by both parties. Any
reduction in the price is deducted from any amounts remaining due by the purchaser, and, if
the payments already made exceed the price of the modified service offered, the excess amount
must be settled in his/her favour before the date of departure.
Article 102
In the case provided for in article 21 of the Act of 13th July 1992, when, before the departure
of the purchaser, the seller cancels the journey or holiday, he/she must inform the purchaser
by recorded delivery mail; without any prejudice to his/her right to claim compensation
for any damage which may have been incurred, the purchaser should receive the immediate
reimbursement of the sums paid from the seller without any penalty being incurred; in this case,
the purchaser receives an indemnity which is at least equal to the penalty he/she would have had
to have paid should the cancellation have been made at his/her bidding at this date.
The provisions laid down in this article shall not hinder in any way the signing of a friendly
settlement, the purpose of which would be the purchaser’s acceptance of a substitution journey
or holiday proposed by the seller.
Article 103
When, after the departure of the purchaser, the seller is not in a position to provide a sizeable
part of the services scheduled in the contract, representing a significant percentage of the
price paid by the purchaser, the seller must take the following measures immediately without
prejudice to his/her right to claim for any damage which may be incurred:
- either to propose services replacing the scheduled services and possibly accepting to pay any
supplement in terms of price, and, if the services accepted by the purchaser are inferior in
quality, the seller must reimburse the difference in price as soon as the purchaser returns home,
- or, if the seller cannot propose any substitution service or if the said services are refused by
the purchaser for valid reasons, to provide the purchaser travel tickets, without any supplement
to the price, to ensure his/her return home in conditions which may be considered as being
equivalent, to the place of departure or any other place accepted by both parties.
13
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