SC Newsletter August 2015

Message from the President
Perry Clarke, President
Dear Team Canada:
First I would like to give you an update on my transition into the Presidency role...I have sold
my house in Winnipeg and obtained a place in Toronto where my wife and I relocated to on
August 14th 2015. We look forward to our new adventure in Ontario!
As you know I have taken over the Presidency role from Dwayne Gulsby who has run the
Country for the last 7 years. Dwayne has done a great job getting Securitas Canada to where
it is today, and I am certain that just as we have year over year, Canada will continue to grow. Success takes the
hard work of each individual working as a team, with each of you playing a key role. You are the reason we are
where we are today and I am proud to be a part of that.
I will have more to report as I get more involved with the Country operations, but for now I thank you for your hard
work and I look forward to succeeding with Team Canada.
In This Issue:
Message from the President
Someone You Should Know
H&S: Hot Weather Policy
Quality Corner
Service Notes
Community Involvement
Employee Anniversaries
Securitas Hotline
Make-A-Wish Foundation
Innovative Ideas
Prevention of Slips, Trips and Falls
Purchasing Power
Prevention of Heat Related Illnesses
Guard Referral Program
Employee Wellness: Tips for Healthy Living
Follow Us
Someone You Should Know
Rowan Hamilton, Area Vice President, Greater Toronto and Southern Ontario Area
Parmeshwar (Anthony) Singh joined Securitas as a part of his career
path to becoming a Police Officer. A valuable member of the core
team working at a healthcare site in north Toronto, Anthony has
shown himself to be very hands on and effective in dealing with high
stress situations and navigating through the complex interactions in a
high volume public access private space. In addition to his role as a
Security Officer, Anthony is distinguished from among his peers by
his on-going commitment to volunteering.
Anthony gives generously of his time in to the following community
groups.
St- John Ambulance - Advanced Medical Responder
As an Advanced Medical Responder, Anthony has volunteered at a
number of events to provide first aid service as needed.
Community Services Officer with St. John Ambulance for York Region unit 975 – Markham/Unionville
As Community Services Officer, Anthony co-ordinates any special events that require coverage in York Region, with
assistance where required to Durham, Barrie, Scarborough and Toronto. His main priorities are to receive first aid
requests and coordinate, based on event requirements, staffing levels, develop emergency action plans and review
post event feedback and de-brief participating members.
Some events that Anthony has covered include: Santa clause parades (Richmond Hill, Aurora, East-Gwillumbury,
Markham), Kempenfest Festival in Barrie; Motocross event in Barrie; York Region Police – Under the Umbrella for
Autism Camp (Police officers kids); Markham Fair; ALS Walk; Walk for Cancer for the Canadian Cancer Association;
Walk for Down Syndrome; Special Olympics in 2013 and Special Olympics – Bocce Tournament in 2015; York
Regional Police -Markham - Racial Discrimination Elimination Day; Figure Skating competitions; Karate tournaments;
Ribs festivals etc.
Baby Car Seat Educator with St. John Ambulance
Anthony also attends Car Seat Clinics to help aid expectant mothers and mothers of newborns on the proper
installation of baby car seats. This is coupled with a valuable information session on the do’s/don’ts of car seat
installation. He also teaches staff and volunteers at the CAS – Children’s Aid Society in Newmarket regarding car
seats and how to effectively place them in vehicles.
Finally, Anthony also volunteers with the Juvenile Diabetes Research Foundation (JDRF) at a number of Foundation
events and as a chaperone at Cyberzone Youth Dances. When asked what he enjoys most about volunteering,
Anthony says, “Everyone has a different role to play and even though we all have different skill levels, everyone
works together to run successful events.”
1.
Where do you find your day-to-day passion or job satisfaction? Anthony finds his passion from helping
others. While in his role as a Security Officer in the healthcare environment, he interacts daily with people in
distress. Getting these people to a safe place, whether it is physically or emotionally, is job satisfaction for
Anthony. This includes protecting the facility and those inside of it. Anthony gets to experience these real
life situations first hand in preparation of becoming a Police Officer.
2.
Any special satisfying moments in your role? The especially satisfying moments are when people go
home happy or healthy. It could be a patient, visitor, or staff member, and they might not even say “thank
you”, but you know that the safety and security that you provided to the workplace has placed them in a
better position than when they came in. When they do say “thank you”, it’s just a bonus.
3.
How does working at the hospital fit in to your long term career path? Working in the healthcare
environment is equal to doing a co-op in school. You get the hands on career experiences, while fine tuning
your interpersonal skills and ensuring that the job is the right fit for you. Some stay, and move on to
policing, and some move on to other careers, but Securitas is the group that gives you that opportunity to
find yourself.
The entire healthcare team (Nurses, Physicians, Managers, Paramedics, and Police) must work as one to
accomplish an end goal. Those successes stand out when you interview for a Policing career and start you
off well ahead of the other applicants.
4.
You probably had a choice of potential employers to choose from, why Securitas? Securitas allowed
me to jump into a role that tested my abilities. Some days I might be called on to patrol a facility, and some
days I might be called upon to protect a staff member from a potentially dangerous situation. It’s the
unknown variable that keeps you on your toes and prepared for any situation that may arise. I would
recommend joining Securitas to others to receive this opportunity.
Service Notes
Security Officer Lawrence Ainoo,
Western Canada
Lawrence Ainoo was hired in April 2010 by the Calgary
branch of Securitas Canada for a security officer’s position
at a prominent customer site. Since then he has been
promoted twice first to the Patrol position at a customer
site. And then in 2012 as a shipping and receiving team
lead.
Lawrence is responsible for overseeing the security
screening and distribution of all mail to judges, judiciary
staff and employees throughout the very large facility.
Since Joining the Securitas team Lawrence has won our
Calgary Employee of the Month award on 2 occasions. Lawrence received the most recent award in
November 2014, being recognized for his hard work, positive attitude and great customer service.
Recognition of these traits has been echoed by the Client on numerous occasions.
Security Officer Ali Hirse
GTSO Area
S/O Ali Hirse joined Securitas in May of 2012 and is now currently
employed full time at one of our customer sites.
Over the years Ali has progressed from being an on-call S/O, to a
permanent site leader who has built long-lasting relationships with
the client, his tenants, coworkers, and the Securitas family.
Known at our client site as “a guy you can count on” for being
there for you, even when he isn’t physically on call. During a
terrible Toronto ice storm Ali coordinated communications for staff
to ensure operations ran smoothly and did not cease. He services
a building with multiple tenants, all who enjoy Ali’s service and
know him to be consistently dependable”.
Ali as a guard works proactively, resulting in high customer
satisfaction and we at Securitas Canada look forward to offering Ali the stepping stone he needs in life for continued
growth to reach his ultimate career path of becoming an OPP officer”
By applying our fundamental values of Integrity, Vigilance, and Helpfulness, Ali plays a key role within Securitas
Canada. We really do believe People Make the Difference!
Employee Anniversaries
(Feb 1-June 30, 2015)
John Coletti, Vice President Human Resources
5 YEARS
AINOO, LAWRENCE
ARCHER, JEAN-EGEMS
AUBRY, JONATHAN
AUGUSTIN, MARIEDENISE
AYILARA, DAUD
AZFAR, NOOR
BARNSDALE, GREGORY
BARRETT, ANTHONY
BATISTA, STEVEN
BELANGER, DIANE
BERARDINUCCI, MARCO
BLAIS, STEPHANE
BLAKE, GREGORY
BOILY, VINCENT
BOISCLAIR, JOSEE
BOURGEOIS, ALYRE
BRIEN, JACK
BRIERLEY, MICHAEL
BROWN, STEVEN
BURNETT, JAMES
CADIEUX, CHRYSTINE
CALIXTE, JEFF STEPHEN
CAREY, GLORIA
CARON MENARD,
JONATHAN
CASELLA, JORDAN
CHERENFANT, STEEVES
CHEVALIER, BRUNO
CHUGH, TAJANDER
CIUCEA, CORNELIU
COBBAN, JAMES
COCCIA, ENRICO
COLLINS, ROY
CROSSETT, CHARLES
DANGERVIL, FEGENS
DAVIES, WILLIAM
DELISLE, RÉAL
DEMETRIUS, RITHO
DI NICOLA, FABRIZIO
DOBSON, BERRY
DOERR, HAROLD
DUBE, RENE
DUCHESNE, JONATHAN
DUMAS, WESTLEY
DZAKOVIC, BOGDAN
EL OUARDY, AZIZ
ELLIOTT, ROBERT
ESTWICK, CARL
FERLAND, HELENE
FLEURIVAL, JOHN JAMES
FLEURY, JOSE
FORGUES, SEBASTIEN
FRANCOIS, JEAN
FRANCOIS, JEAN DANIEL
FRAPPIER, REMI
FREDERIC, FRANTZ
GARBE, EDGARD JUNIOR
GAUDET, JAMES
GEIKIE, VINCENT
GELIN, JEAN
GEORGE, ALISON
GHANEY, ERIC
GORAL, JAN
GOVEIA, CHERYL
GRAVEL, GILBERT
GREEN, BRANDON
GREENSILL, LAWRENCE
GUADARRAMA, ESTELA
HADJARAB, MOHAMMED
HAKIZIMANA, JEAN
HAMMAR, AHMED
HART, JEANNE
GRAVEL, GILBERT
GREEN, BRANDON
GREENSILL, LAWRENCE
GUADARRAMA, ESTELA
HADJARAB, MOHAMMED
HAKIZIMANA, JEAN
HAMMAR, AHMED
HART, JEANNE
HENRICHON, DANIEL
HIPSON, WILLIAM
HOUSSEIN-ABSIE,
MOHAMED
IQBAL, NADEEM
JOHAL, BALRAJ
JOHNSON, GLORIA
JORDEN, ROBERT
KANDA, HARI
KEEN, DAVID
KESHAVJEE, AMYN
KHANSRYRI, WILLIAM
KNIGHT, WILLIAM
LACELLES, SEBASTIEN
LAPALME, FRANCOIS
LAS PINAS, JULIEN
ARTHUR
LEGAULT, ANDRE
LEMKY, ROBERT
LOYST, CLARKE
LUIS, DENNY
LUTGENS, MOISE IRVIN
MARCURI, ANGELIQUE
MARI, ASAD
MARION, ANDRE
MATHIEU, ALEXANDRE
MATHIEU, JEAN-JUNIOR
MAXWELL, GLENDA
MAYNE, ANDREW
MCELROY, PETER
MCFARLANE, JENNIFER
MCGRAW-PIGEON,
JONATHAN
MCHUGH, JOHN
MCINTOSH, CINDY
MCLEAN, WILLIAM
MERA, AROLD
MICHEL, WILHEM
MIHAILIDIS, MICHAEL
MILLER, BARBARA
MILLER, GLENN
MOHAMED, KHALID
MORIN, JOSEPH
MORINO, ERNST
MUBOYAYI, JEAN-PIERRE
MUKABAYIJA, SYBILLE
MUSA, AHMED
NAPOLEON, JESSE
NEDD, JASON
NHAN, TRUNG
NIKUZE, AXEL
NJOH-EPAPE, GUILLAUME
NKUNZI, DESIRE
NYARWAYA, JEAN-PAUL
NYEE, JUSTIN
OLOO, DISMAS
PANGUETNA-NJIAWOUO,
SOULEMAN
PAQUIN, MARC
PATENAUDE, DAVID
PATEY, MICHAEL
PCHAJEK, SHAYLA
PEELING, DON
PEIRIS, ANTHONYRANJITH
PENERO, GWYNN
PAQUIN, MARC
PATENAUDE, DAVID
PATEY, MICHAEL
PCHAJEK, SHAYLA
PEELING, DON
PEIRIS, ANTHONY-RANJITH
PENERO, GWYNN
PERERA, NEWTON
PESCE, MARCO
PIERRE, SCOTT
PIERRE-PAUL, KELLY
POIRIER, SYLVAIN
PUTHENPURA, CHACKO
RAHAL, ABDENOUR
RAMIREZ, HANS
RAO, MUHAMMAD
RASOUL NEJAD, IMAN
RAUF, MUHAMMAD
RENAUD, MICHEL
RENDA, BRYAN
RUSH, BRANDON
SALM-WALKER, LUCRETIA
SAVARD, LAURA
SEIP, DALE
SELAYA, JOSE LUIS
SELBY, ROBERT
SEQUIN, CHRISTOPHER
SHANKS, DEREK
SIBOMANA, OLIVER
SIDORENKO, ALEXANDER
SNELGROVE, FREDRICK
SOHPAUL, PRADEEP
SOKOLOVSKI,
ALEKSANDAR
ST-AMAND, GILLES
SWINDELL, RAY
TALERAND, JEAN
TASEVSKI, ALANA
TATOMIR, MIHAI
TESSIER, DOMINIQUE
TURNER, JASON
ULLAH, ARBAB
VADIVELU, KIRITHARAN
VALLEE, ERIC
VASSEUR, BRIAN
VASSOR, SERGE ANTOINE
VERNET, JEAN-PHILIPPE
VIOLETTE, DERIK
VUCIC, NIKOLA
WHITTAKER, GILLES
WIJAYANAYAKE, DAYA
WILLIAMS, CODY JAMES
WILSON, SHANE
XYLOUDIS, DIMITRIOS
YAMUREMYE, PASCAL
YEADON, MARISSA
YUDIN, JAROSLAV
YUEN, ARTHUR
ZEITOUNEH, MALEIZE
TESSIER, DOMINIQUE
TURNER, JASON
ULLAH, ARBAB
VADIVELU, KIRITHARAN
VALLEE, ERIC
VASSEUR, BRIAN
VASSOR, SERGE ANTOINE
VERNET, JEAN-PHILIPPE
VIOLETTE, DERIK
VUCIC, NIKOLA
WHITTAKER, GILLES
WIJAYANAYAKE, DAYA
WILLIAMS, CODY JAMES
WILSON, SHANE
XYLOUDIS, DIMITRIOS
YAMUREMYE, PASCAL
YEADON, MARISSA
YUDIN, JAROSLAV
YUEN, ARTHUR
ZEITOUNEH, MALEIZE
7 YEARS
ABIES, MAJED
ACCIAIOLI, STEFANO
ADAMIEC, RAFAL
ALEXIS, JEAN ROMAIN
ALHELOU, NABILA
AMINZADAH, HALIM
AMUZEGAR, BEHNAM
ANDRADE, JONATHAN
ANSARI, SHAHEED
ARORA, DAVINDER
AUJLA, AJIT
BARIBEAU, MATHIEU
BELGROVE, VICTOR
BENNETT, HENRY
BIEN-AIME, JEAN-CLAUDE
BLAIS, JEAN-YVES
BLAIS, MICHEL
BLANCHETTE, PIERRELUC
BOATENG, ISAIAH
BOILY, ADAM
BOISSONNEAULT, DENIS
BONHOMME, JEAN MARC
BOOTH, JASON
BOUAZZOUNI, HAMZA
BROCHU, KEVIN
BROWN, RONALD
BUTTERY, MALCOLM
CALDWELL, LESLIE
CALNEV, DUMITRU
CAMIER, LYLE
CAPLETTE, NORMAND
CAPORICCI, DAVID
CARON, DANIEL
CARRIERE, NORMAN
CHAN, ELTON YEE HO
CHERY, JACOB
CHHARAHHAN, CHARAN
CHIASSON, ROGER
CHOPRA, ANIL
CHOQUETTE, MARIO
CHOWDHURY, NASIMA
DEGRUYTER, DONALD
DHIRI, YASSINE
DONKERVOORT, CASEY
DONKOR, FRANCIS
DOROFTEI, MUGUREL
DREWNIAK, BRENT
FARAG, FARAG
FAROOQI, MOIN
FEARMAN, JOHN
FERGUSON, PATRICK
FOURNIER, GUY
FRAIDINE, KIRILL
FRECHETTE, BENOIT
FRECHETTE, FRANCIS
FURLONG, DAVE
GAUDETTE, JEANPHILIPPE
GAUDREAULT, YVES
GEISEL, MARY
GESSIE, TREVOR
GEUVBASHIAN, SARKIS
GIBSON, ALAN
GOSSELIN, MATTHEW
GREEN, ROBERT
HAMEED BAJWA,
GAUDREAULT, YVES
GEISEL, MARY
GESSIE, TREVOR
GEUVBASHIAN, SARKIS
GIBSON, ALAN
GOSSELIN, MATTHEW
GREEN, ROBERT
HAMEED BAJWA, MAHMOOD
HAMEL, RICHARD
HAMILTON, ROWAN
HANNA, ELIAS
HARIHARAN, RAGUPATHY
HATVA, EERO
HIDALGO, LUIS
HOLLOWAY, WILLIAM
HOQUE-LASKAR,
MOHAMMED
HORYNOVA, DANIELA
HOWEY, JEREMY
HUO, XINPING
HUSEIN, MUHUBO
IVES, WESLEY
JEAN-LOUIS, KENSOU
JENKINS, RANDALL
JOSEPH, JOSEPH
JUNEJO, MUSHTAQ
JUTRAS, CLAUDE
KEATING, ALBERT
KENNEDY, DUSTIN
KHAN, FAHAD
KHAN, USMAN
KING, GORD
KLIMPKE, MYLES
KOHEEALLEE, ABDOOL
KUNDHAL, MOHINDER
KUTSCHE, NATHAN
LACHANCE, ROGER
LAFORGE, STEVE
LAMBA, SURINDER
LAMOUREUX, MARTIN
LANGILLE, DANIEL
LAU, BENEDICT
LAU, PETER
LAWSON, WALTER
LEACH, MICHAEL
LEVERT, ALAIN
LIS, EDWARD
LUBIN, DAGUILA
MACDONALD, BRENT
MAGILL, GARRETT
MAHFOUZ, SAMER
MAHNA, VIJAY
MAJKIC, RADOMIR
MALLISH, PHILLIPPE
MALTMAN, JEFF
MARIER, PERRY
MASTER, JASON
MCKELLAR, MARY
MEUNIER, BENOIT
MILLSON, MARY
MORA, BEATRICE
MORIN, JEAN-PAUL
MORROW, TREASA
MURRAY, CARMEN
NDAYIKEZA, BASILE
NELSON, COSMUS
NEWOOR, CHANDAN
NOSEWORTHY, JOSEPH
OGOKE, COLLINS
OGUNNOIKI, NOJIMU
OLIVER, JOHN
OPAVSZKY, ZSUZSANNA
ORANGE, MELISSA
OWEN, JOSHUA
PAWLOWSKI,
BOGUSLAW
PERUSSE, ALAIN
POONI, GURDEV
PRASAD, VINITA
PREMIA, WILFRED
QUINTYN, JEROME
RAHOUI, YOUNES
RAJASANSI, SANDEEP
RANA, SOHAIL
RAYMONT, VICKIE
REYES, MICHAEL
RICARD, REJEAN
ROY, FRANTZ
RYALL, KATRINA
SABANAYAGAM,
SATHIYASEELAN
SANDFORD, ROBERT
SANGARABALASUR,
SIVABALASURIAR
SANTAFE, GUSTAVO
SEKHON, BHUPINDER
SHALIZI, JAWID
SHARMA, ANITA
SHARMA, AVINASH
SHARMA, RAVI
SIDDIQUI, SHAKEEL
SIVASUBRAMANYAM,
BALAKUMAR
SLE, ACHILLE
SMITH, BLAKE
SMITH, JOHN
SOMAIAH, JAMMADA
SOMMERFELDT, KARLA
ST ONGE, JAMES
STASKO, EDWARD
STEIGER, ROBERT
STEWART, PAUL
ST-JUSTE, MARIE
LAURETTE
STRINGER, BRADLEY
STURM, GABRIELLE
SYLVESTRE, LUC
TAIT, STEWART
TESFAMARIAM, TESFU
THIBAULT, REGINALD
THOMPSON, BRIAN
TOOR, VIRENDERJEET
TOUCHETTE, MATHIEU
TURNER, RON
ULFIK, JACEK
VADNAIS, RICHARD
VAILLANCOURT, YVES
VELUPILLAI,
SELVARATNAM
VIMALANATHAN, ABITHA
ZANFI, MOHAMED
TURNER, RON
ULFIK, JACEK
VADNAIS, RICHARD
VAILLANCOURT, YVES
VELUPILLAI,
SELVARATNAM
VIMALANATHAN, ABITHA
ZANFI, MOHAMED
10 YEARS
ABOU-SHABAN,
MOHAMED
ALMON, JOSEPH
BACCHUS, MITCHEL
BAHLOUL, MOHAMMED
BERGERON, PATRICK
BERGERON-HALLAS,
DANNY
BOODOO, WESLEY
BOUCHER, SEBASTIEN
BOUDOUMA,
ABDERRAHIM
BOUTIN, GREGORY
BOUVIER, HEATHER
BURGESS, GENE
CADET, RICARDO
CHOUDHRY, AFTAB
COWIE, JONATHAN
DENIS, MAURICE
DUCHESNE, SERGE
EATON, WILLIAM
EDWARDS, TODD
EMIRBEKOV, NAZIM
ETIENNE, EMMANUEL
EWING, RICHARD
FOLLETT, KRISTINA
GALLAND, PHILIPPE
GIROUARD, ROXANNE
GONZALES, RAMON
GOSSELIN, OLIVIER
HOQUE, MOHAMMED
HOUD, MOHAMMAD
HUNZAI, MEHMOOD
ISRAEL, CLAUDE-MARTIN
JACOBS, ROBERT
JUBINVILLE, YVON
LAFANTAISIE, MARIELLE
LAJOIE, CHRISTIAN
LATOUR, MICHELINE
LITT, KULWANT
MANSON, KEITH
MCROBIE, JAMES
MONTEIRO, SCIFO
NICHOLSON, GARY
PARENT, SEBASTIEN
RAZA, SYED QASIM
RIBLAOUI, REDOUANE
RONALDS, ALLAN
SAINT-GERMAIN,
STEVENS
SEKHON, RUPAMJEET
SHARMA, SUNIL
SIDHU, VIRTEJ
SILVER, KEVIN
ST-LOUIS, DAVID
ST-MARTIN, JACYNTHE
STRICKLAND, DAN
TAILLON, GERALD
TARDIF, LUC
TRIVENTI, LUCY
YOUNG, JUDITH
15 YEARS
ALI, YOUSUF
ASGHAR,
MUHAMMAD
ASIF, MAHMOOD
BAULAND, JOHN
VASANTHIRAN, JENAKAN
YOUNG, JUDITH
15 YEARS
ALI, YOUSUF
ASGHAR, MUHAMMAD
ASIF, MAHMOOD
BAULAND, JOHN
BECKER, JUDITH
BELLEROSE, ROGER
BOGDEN, HARRY
BOURDAGES, ROGER
BRIERE, MICHEL
BURGULA, RAVI
BURNS, KATHY
CAREY, NORMAN
CLARKSON, ARNOLD
COUSINS, GERALD
DOERBECKER, TERRI
DURAND, STEVE
ELLIS, JANET
EVONG, JOSEPH
GNANASEGARAM,
KARUNAKUMAR
HASHIM, MEKI
JEFFREY, CLIFFORD
LENNON, BARY
MILLS, STEPHANIE
MORTON, CHRISTINE
NAGGIAR, ROLAND
NARULA, RAVI
PALARDY, GREGORY
PERRON, DAVID
RUEST, DAVID
SAAD, EMAN
SAMUELS, FREDERICK
ST-AMAND, IRENE
THIBEAU, JOHN
TILLEY, GORDON
VINCENT, STEEVE
WOLFE, TRISHA
20 YEARS
ABBOTT, PAMELA
ABDI, HAMID
DEELEY, SHAWN
DEVINE, LARRY
DUMONT, BRIGITTE
DUNLOP, KAREN
DYER, DARLENE
FEHR, KEVIN
FICIC, SONNY
GIBBONS, ANDREW
HANSFORD, JEFF
JEANNOTTE, ALAIN
JUTRAS, MICHEL
LEMAY, REINA
MARIAMPILLAI, MILROY
MCELARY-BURSHAW,
DAWN
MOUA, PAO
POIRIER, AGATHE
ROUTLEDGE, BEVERLY
SABARATHNAM,
VARATHARAJAH
SIMARD, NANCY
TAYLOR, STEPHEN
TETRAULT, JEAN PAUL
VICKERS, GARY
25 YEARS
BEATTIE, ELIZABETH
FORTIN, ROLANDE
GRAVES, DOUGLAS
HAGAN, DEBORAH
IZZARD, BLAINE
LOWE, LARRY
MCCALL, GLEN
25 YEARS
BEATTIE, ELIZABETH
FORTIN, ROLANDE
GRAVES, DOUGLAS
HAGAN, DEBORAH
IZZARD, BLAINE
LOWE, LARRY
MCCALL, GLEN
MIHALJEVIC, PISANA
PAPAZIAN, MIGUEL
PEARSON, CARL
REID, KEITH
SANTERRE, MICHEL
SWANN, MARY
VIENNEAU, PAUL
30 YEARS
GELINAS, GUY
HIDDINK, ANDY
LEA, GABRIEL
LEE, DAVID
TORCH, ROBERT
35 YEARS
FALLS, STEVEN
LADD, SHEILA
40 YEARS
GODFREY, GARY
Highlight on
Employees
The Employee
Anniversary
Recognition
Program
Securitas Canada’s
Employee Anniversary
Recognition Program is
designed to formally
recognize employees on
key anniversary dates.
Employee recognition, be it
for number of years of
service or for other reasons,
is a crucial component of
employee motivation.
Taking the time to recognize
an employee goes a long
way towards strengthening
both employee and client
relationships. Our clients
appreciate the fact that
Securitas understands and
demonstrates that people
make the difference!
The Employee Anniversary
Recognition Program is to
be administered locally by
each Area and should
include an Employee
anniversary recognition pin
(available for one, three
and five-year anniversaries
and every five years after
that), an employee award
certificate and a
congratulations letter to the
employee. This information is
all available on the
Knowledge Library.
The Securitas Hotline
John Coletti, Vice President Human Resources
The Securitas Hotline is a secure and
confidential way for employees to
report ethics, safety, and other
workplace concerns.
You can place a call to The Securitas
Hotline at 1-866-528-6556 or file a
report online at
www.securitashotline.ca 24 hours a
day, 7 days a week.
Will I have to give you my name?
These concerns may arise from
observing the following types of
inappropriate conduct:




Remember, many Securitas
employees work at client facilities and
are expected to observe and report
certain types of situations as part of
their job. The Securitas Hotline is not a
substitute for everyday reporting, but
should be used to report only those
conditions or situations that you were
unable to resolve through local
branch management.



What issues should I first take to my
branch management?
An employee exhibiting signs of
violent behaviour.
Someone selling drugs at work.
An employee risking an accident
because of drugs or alcohol use.
A fellow employee taking
Company or client property such
as cash, supplies, inventory or
equipment.
Someone vandalizing Company
or client property or equipment.
Yourself or someone else being
treated unfairly or unprofessionally
because of sex, race, national
origin, age, disability, religion or
other protected grounds
A co-worker making a false injury
claim.
What happens when I make a report?
Working through your chain of
command is key. Questions
pertaining to uniforms, paycheques,
or clarification regarding Company
policy should first be addressed with
your Branch Manager. However, if
you are uncomfortable with
approaching local management or
did not receive a satisfactory
response from them, The Securitas
Hotline is an appropriate option.
What types of concerns should I report
to The Securitas Hotline?










Harassment
Discrimination
Alcohol or drug use
Workplace violence
Policy violations
Pay issues
Health and safety issues
Theft, fraud, or damage to
company property
Ethics violations or any illegal
activity
Unfair treatment of any kind
You can either call in a report or
submit one online. When you call, a
Securitas Hotline communications
specialist will answer your call and ask
you a series of questions to
understand the nature of your call. It
is important that you provide
information such as the name and
location of your branch office and
any other pertinent information that
will assist the company in researching
and resolving your concern. The
communications specialists will take
your information and prepare a
written report that will be forwarded
to Securitas management. When you
make a report online, you are asked
to respond to a series of questions as
well. A report is also generated and
forwarded to Securitas management.
After the report is reviewed, it will be
assigned appropriately to initiate an
inquiry.
No, you do not have to give your
name if you do not wish to. The
information in your report will always
be confidential. However, in some
cases, management may need more
information in order to address your
concerns, or you might be
encouraged to meet with a
management representative if you
were personally affected by the
situation being reported. But it will
always be your decision whether to
identify yourself.
What if I don’t have all the facts?
Securitas wants you to report all
concerns in good faith. We will look
into the information you provide,
attempt to verify it and take
appropriate action. If additional
information is needed, someone will
contact you.
How do I check the status of my report
to The Securitas Hotline?
After you submit your report, you will
enter a custom password and be
assigned a unique report key. This
information is exclusive to your report
and is unavailable to Securitas in
order to protect your confidentiality if
you chose to remain anonymous. You
can use your password and report key
to contact The Securitas Hotline either
by phone or web to obtain a response
or provide additional information.
The Securitas Hotline
www.securitashotline.ca or
1-(866)-528-6556
Prevention of Slips, Trips & Falls
John Coletti, Vice President, Human Resources
Why is prevention of slips, trips and falls
important?
In Canada over 42,000 workers get injured
annually due to fall accidents. This number
represents about 17% of the "time-loss
injuries" that were accepted by workers'
compensation boards or commissions across
Canada (based on statistics from Association
of Workers' Compensation Boards of
Canada, 2011).
How do falls happen?
Statistics show that the majority (66%) of
falls happen on the same level resulting from
slips and trips. The remaining 34% are falls
from a height.
Slips
Slips happen where there is too little friction
or traction between the footwear and the
walking surface. Common causes of slips are:
 wet or oily surfaces
 occasional spills
 weather hazards
 loose, unanchored rugs or mats
 flooring or other walking surfaces that do
not have same degree of traction in all
areas
Trips
Trips happen when your foot collides
(strikes, hits) an object causing you to lose
the balance and, eventually fall. Common
causes of tripping are:
 obstructed view
 poor lighting
 clutter in your way
 wrinkled carpeting
 uncovered cables
 bottom drawers not being closed
 uneven (steps, thresholds) walking
surfaces
How to prevent falls due to slips and
trips?
Both slips and trips result from some kind of
unintended or unexpected change in the
contact between the feet and the ground or
walking surface. This shows that good
housekeeping, quality of walking surfaces
(flooring), selection of proper footwear, and
appropriate pace of walking are critical for
preventing fall accidents.
Housekeeping
Good housekeeping is the first and the most
important (fundamental) level of preventing falls
due to slips and trips. It includes:
 cleaning all spills immediately
 marking spills and wet areas
 mopping or sweeping debris from floors
 removing obstacles from walkways and
always keeping them free of clutter
 securing (tacking, taping, etc.) mats, rugs and
carpets that do not lay flat
 always closing file cabinet or storage drawers
 covering cables that cross walkways
 keeping working areas and walkways well lit
 replacing used light bulbs and faulty switches
Since there is no footwear with anti-slip
properties for every condition, consultation
with manufacturers' is highly recommended.
Properly fitting footwear increases comfort
and prevents fatigue which, in turn, improves
safety for the employee.
What can you do to avoid falling at work?
You can reduce the risk of slipping on wet
flooring by:
 taking your time and paying attention to
where you are going
 adjusting your stride to a pace that is


suitable for the walking surface and the
tasks you are doing
walking with the feet pointed slightly
outward
making wide turns at corners
Without good housekeeping practices, any other
preventive measures such as installation of
sophisticated flooring, specialty footwear or
training on techniques of walking and safe falling
will never be fully effective.
You can reduce the risk of tripping by:
Flooring
Changing or modifying walking surfaces is the
next level of preventing slip and trips. Recoating
or replacing floors, installing mats, pressuresensitive abrasive strips or abrasive-filled painton coating and metal or synthetic decking can
further improve safety and reduce risk of falling.
However, it is critical to remember that high-tech
flooring requires good housekeeping as much as
any other flooring. In addition, resilient, nonslippery flooring prevents or reduces foot fatigue
and contributes to slip prevention measures.
 using a flashlight if you enter a dark room
 keeping walking areas clear from clutter or
obstructions
 keeping flooring in good condition
 always using installed light sources that
provide sufficient light for your tasks
Footwear
In workplaces where floors may be oily or wet or
where workers spend considerable time
outdoors, prevention of fall accidents should
focus on selecting proper footwear.
where there is no light
 ensuring that things you are carrying or
pushing do not prevent you from seeing
any obstructions, spills, etc.
Prevention of Heat Related Illnesses
John Coletti, Vice President Human Resources
HEAT ILLNESS CAN BE DEADLY. Every
year, thousands of workers become sick
from exposure to heat, and some even
die. Heat illnesses and deaths are
preventable. Employers are responsible
for providing workplaces that are safe
from excessive heat.

What is heat illness?

How can heat illness be prevented?

Who is affected?
What is heat illness?
The body normally cools itself by
sweating. During hot weather, especially
with high humidity, sweating isn't
enough. Body temperature can rise to
dangerous levels if precautions are not
taken such as drinking water frequently
and resting in the shade or air
conditioning. Heat illnesses range from
heat rash and heat cramps to heat
exhaustion and heat stroke. Heat stroke
requires immediate medical attention
and can result in death.
How can heat illness be prevented?
Employers should establish a complete
heat illness prevention program to
prevent heat illness. This includes:
provide workers with water, rest and
shade; gradually increase workloads and
allow more frequent breaks for new
workers or workers who have been away
for a week or more to build a tolerance for
working in the heat (acclimatization);
modify work schedules as necessary; plan
for emergencies and train workers about
the symptoms of heat-related illnesses
and their prevention; and monitor workers
for signs of illness. Workers new to the
heat or those that have been away
from work and are returning can be
most vulnerable to heat stress and
they must be acclimatized.
To prevent heat related illness and
fatalities:
 Drink water every 15 minutes, even if
you are not thirsty.
 Rest in the shade to cool down.
 Wear a hat and light-colored
clothing.
Learn the signs of heat illness and
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
what to do in an emergency.
Keep an eye on fellow workers.
"Easy does it" on your first days of
work in the heat. You need to get
used to it.
If workers are new to working in the heat
or returning from more than a week off,
and for all workers on the first day of a
sudden heat wave, implement a work
schedule to allow them to get used to the
heat gradually. Working in full sunlight
can increase heat index values by 15
degrees Fahrenheit. Keep this in mind
and plan additional precautions for
working in these conditions.
Remember these three simple words:
Water, Rest, Shade. Taking these
precautions can mean the difference
between life and death.
Employee Wellness: Tips for Healthy Living
John Coletti, Vice President Human Resources
With busy schedules and lifestyles,
keeping the mind, body and soul
healthy can be a major challenge.
Securitas would like to offer these tips
to help everyone live a happy, healthy,
safe and balanced life:
Get Physical – Exercise not only helps
you build muscle, lose weight and gain
self-confidence, but it's vital in
maintaining a healthy heart. And, don't
think you need to spend hours at the gym
to achieve a new physical you. From
strength training and cardio workouts, to
walking the dog or taking the stairs –
anything that gets your heart pumping
will benefit your health.
Stress is a Mess – Over time, stress can
lead to serious health issues such as
obesity, depression and even death.
Wellness experts suggest that when you
start seeing red, instead think blue – as in
blueberries. Antioxidants found in the
tasty fruit fight stress hormones. Also,
don't forget to breathe. Inhaling a deep
breath for 5 seconds then exhaling for
another 5 seconds can help clear your
mind and enhance blood circulation.
LOL, Laugh Out Loud – Build your
immune system through laughter! Healthincreasing hormones like endorphins are
released into your body when you laugh.
Additionally, laughter works your
abdominal muscles.
Eat Healthy – We know we should eat
healthy, choose the ideal proportions or
foods and food groups to eat according to
your body size and structure. For more
information, please reference Canada’s
Food Guide.
Get Plenty of Zzzzzz’s – Between work,
family and extra activities, it’s sometimes
difficult to get the necessary 6 to 8 hours
of sleep per night. Be sure to avoid
caffeine or exercise right before bed.
Instead, try reading a book or mediating.
What’s Up, Doc? – Going to the doctor
only when you’re sick isn’t going to cut it.
For both your physical and mental wellbeing, it’s wise to have a routine annual
physical examination. Especially if your
family has a history of health problems,
such as heart disease, diabetes or high
blood pressure, getting regular check-ups
can help prevent or detect serious health
issues.
Yoga-tta Do It – Yoga, an ancient
practice of stretching and breathing
techniques, has become a popular
exercise for both men and women. In
addition to releasing positive energy,
yoga prevents injuries, promotes
flexibility and can add relief to a stressful
day.
The Right to Recreation – You schedule
meetings and appointments each week,
so why not schedule time for recreation?
Be sure to set time each week for
activities you enjoy. Whether its dinner
with family and friends, or taking the
phone off the hook and curling up with a
good book, be sure to block out time on
your calendar with activities that you
enjoy and will rejuvenate you.
Health & Safety
James Evans, National Quality / Health and Safety Director
Hot Weather Policy
With the warmer summer months now upon us, we need to ensure that we properly communicate our “Hot Weather
Policy” throughout the organization and we need to ensure we understand the importance of maintaining
compliance with it to avoid accident and/or injury.
The Management of Securitas Canada is committed to taking every precaution reasonable in the circumstances for
the protection of our workers. In recognition and support of our goal of providing a healthy and safe workplace,
Management is committed to the protection of employees and prevention of occupational illness and injury,
occupational hazards and occupational disease.
Working where it is hot puts stress on your body’s cooling system. When heat is combined with other stresses such
as hard physical work, loss of fluids, fatigue or some medical conditions, it may lead to heat-related illness, disability,
and even death. Your body is always generating heat and passing it to the environment. The harder your body is
working, the more heat it has to lose. When the environment is hot or humid or has a source of radiant heat, your
body must work harder to get rid of its heat. Workers on medications or with pre-existing medical conditions may
be more susceptible to heat stress. These workers should speak to their personal physicians about work in hot
environments.
Heat Stress Hazards
Cause
Symptoms
Treatment
Prevention
Heat Rash
Hot humid
environment;
plugged sweat
glands.
Red, bumpy rash
with severe itching.
Change into dry
clothes and avoid
hot environments.
Rinse skin with cool
water.
Wash regularly to
keep skin clean and
dry.
Sunburn
Too much exposure
to sun.
Red, painful, or
blistering and
peeling skin.
If the skin blisters,
seek medical aid.
Use skin lotions
(avoid topical
anesthetics).
Cover skin with
clothing; apply skin
lotions with a sun
protection factor of
at least 15.
Fainting
Fluid loss and
inadequate water
intake.
Sudden fainting after
at least two hours of
work; cool moist
skin; weak pulse.
GET MEDICAL
Reduce activity
levels and/or heat
exposure. Drink
fluids regularly.
Workers should
check on each other
to help spot the
symptoms that often
precede heat stroke.
ATTENTION.
Assess need for
CPR. Move to a cool
area; loosen clothing;
make a person lie
down; and if the
person is conscious,
offer sips of cool
water. Fainting may
also be due to other
illnesses.
Heat Exhaustion
Fluid loss and
inadequate salt and
water intake causes
a person’s body’s
cooling system to
start to break down.
Heavy sweating;
cool moist skin;
body temperature
o
over 38 C; weak
pulse; normal or low
blood pressure;
person is tired and
weak, and has
nausea and
vomiting; is very
thirsty; or is panting
or breathing rapidly;
vision may be
blurred.
GET MEDICAL AID.
This condition can
lead to heat stroke,
which can be fatal.
Move the person to
a cool shaded area;
loosen or remove
excess clothing;
provide cool water
to drink; fan and
spray with cool
water.
Reduce activity
levels and/or heat
exposure. Drink
fluids regularly.
Workers should
check on each other
to help spot the
symptoms that often
precede heat stroke.
Heat Stroke
If a person’s body
has used up all its
water and salt
reserves, it will stop
sweating. This can
cause body
temperature to rise.
Heat stroke may
develop suddenly or
may follow from
heat exhaustion.
High body
temperature (over
o
41 C) and any one
of the following: the
person is weak,
confused, upset or
acting strangely; has
hot, dry, red skin; a
fast pulse; headache
or dizziness. In later
stages, a person
may pass out and
have convulsions.
CALL
Reduce activity
levels and/or heat
exposure. Drink
fluids regularly.
Workers should
check on each other
to help spot the
symptoms that often
precede heat stroke.
AMBULANCE. This
condition can be
fatal very quickly.
Remove excess
clothing; fan and
spray the person
with cool water; offer
sips of cool water if
the person is
conscious.
All employees are encouraged to take an adequate supply of fluids with them to sustain them over the duration of
their shift.
Securitas Canada encourages all employees to read and understand the symptoms and treatment of heat stress
hazards. Should you experience any of these hazards, please notify immediately either your Supervisor, Manager, or
the Dispatch Department so that the situation may be dealt with properly.
Occupational Health and Safety is everyone’s business. Ensuring full compliance with the Occupational Health and
Safety Act and maintaining effective communication and a proactive approach to health and safety will not only
mean a healthier and safer workplace, but will also improve employee morale and encourage other good business
practices.
Quality Corner
James Evans. National Quality / Health and Safety Director
Quality is not just about what we do right; it is also about how we respond when things so wrong, or have the
potential to do so. We often react to client, or self-identified issues without realizing we are utilizing a Corrective
Action (CAPA) approach. This has become part of the way we both do business and keep business. The ISO
referenced Securitas Corrective Action Procedure gives these actions structure and direction. This process also
allows us to track our actions and learn from our challenges and successes.
What is a Corrective Action?
Corrective Action Plans (CAPA’s) are improvements we take to eliminate causes of non-conformities or other
undesirable situations. CAPA is a concept within the ISO business standard, which focuses on the systematic
investigation of the root causes of identified problems or identified risks in an attempt to prevent their recurrence or
to prevent risk of occurrence.
Corrective actions are implemented in response to customer complaints, unacceptable levels of service or issues
identified during an internal audit, or satisfaction survey. When faced with a service failure or other client identified
concern, revealing the Root Cause is crucial to creating an effective solution. The Corrective Action Plan is based on
the results of the Root Cause Analysis, giving each task purpose and a direct expected result. e.g. “Enhance
training on Post Orders” – to ensure all guards are aware of site procedures, with a training / meeting recorded to
attach acknowledgement and ownership.
Preventive actions are implemented in response to the identification of potential service failures. Things could go
wrong, however if I take action now, it can be avoided. The CAPA documents both the potential risk and the action
taken to prevent it from occurring.
The CAPA process has 4 stages.
1.
The Root Cause Analysis (found on the knowledge library; to be completed and uploaded with the CAPA
on the Client Database)
2.
The creation of the Corrective Action Plan based on the Root Cause Analysis findings (CAPA plan located
under the service plans tab in the Client Database and on the knowledge library)
3.
The completion of each CAPA task, based on the established timelines within the CAPA.
4.
Closure, including evidence of the completion / success of the CAPA. (to be uploaded to the CAPA under
the attachments section at the bottom)
How do I know if I need to create a CAPA ?


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If the issue, service failure of concern has put our contract, customer relationship or integrity in jeopardy;
create one.
If the issue has occurred more than once, or a previous corrective action has failed; create one.
Is there risk involved in me not taking action on a potential issue? Create one.
Creating CAPA’s is not about tracking our failures, but our successes!
Community
Involvement
James Evans,
National Quality / Health and Safety
Director
th
Our 11 Annual Securitas Canada Cure for
Cancer Ball Hockey Challenge was a great
success as Securitas employees together
with their family and friends took to the
th
Cawthra Arena on Saturday July 25 to raise
money for both the Canadian Cancer Society
and the Make-A-Wish Foundation.
Together, six teams faced-offed in this year’s
strictly for fun event which featured an A Pool
and a B Pool and when the final buzzer sounded the Securitas GTSO Team took home the A Pool Championship
while our event Platinum sponsor Unisync took home the B Pool Championship.
Throughout the day players and supporters alike were treated to a great outdoor bbq while members from the Star
Wars Canadian Legion 501 and Spiderman entertained all as the highlight from the event’s Kids Zone.
A special thank you to this year’s fundraising organizing committee as without your efforts, this year’s event would
not have been possible! Members include:

John Coletti (Vice President Human Resources)

Sherri Mizrachi (Country Coordinator)

Warren Young (National Director of
Training)

Dan Scott (National Accounts
Manager)

Patty Pereira (CSOC Manager)

Christine Morton (Operations
Manager, Toronto Branch)

Charles Crossett (Branch Manager,
Southern Ontario East)

Milroy Mariampillai (Branch Manager,
Toronto 2)

Jennifer Johnston (Corporate - Marketing and Sales Specialist)
At Securitas Canada, we continue to help make magical wishes come true through our partnership with Make-A®
Wish Canada! Together, we are bringing hope, strength, and joy to children and their families at a time when it’s
needed most.
The special wish that Securitas Canada will be making come true in 2015 through our jeans day program is the wish
of Myles, Age 5, Wilms Tumour. Myles absolutely loves the water, and so his wish, more than anything, is to visit
waterparks! Myles recently had his wish reveal, a special
party where he found out his wish is coming true thanks to
Securitas Canada! Myles had a special afternoon at
McDonald’s with his family, to celebrate! Myles has two
sisters with whom he is very close. He is especially excited
to share this trip with them! When Myles returns from his
magical wish, pictures will be shared with the team so that
everyone can experience the magic we helped create,
together!
In addition to the wishes that we at Securitas Canada
support, Make-A-Wish continues to grant many other
life-changing wishes. In fact, their goal in 2015 is to
grant over 500 wishes from coast-to-coast! One truly
amazing wish granted is the wish of Maya, Age 4,
Cancer, who wishes to be a ballerina! You can watch
Maya’s wish come true here:
https://www.youtube.com/watch?v=7zEXk8TkjXA.
If you’d like to get more involved in making wishes like Myles’s and Maya’s come true, there are a many great ways
to get involved, including:
1.
Payroll Deduction Program: Securitas Canada now offers employees an easy way to make wishes come
true – a little goes a long way! For details on how you can make a contribution via payroll deduction, contact
Warren Young, [email protected]
2.
Make-A-Wish Rope for Hope: This unique adventure challenge event gives participants the chance to
fundraise in support of local wish granting efforts in exchange for the opportunity to rappel down the side of
an iconic city skyscraper! Events are taking place in Vancouver, Calgary, Edmonton, Toronto, London,
Ottawa, Montreal and Halifax in 2016. For more info, visit: ropeforhope.ca.
Innovative Ideas
Warren Young, National Director of Training
Purchasing Power
Sherri Mizrachi, Country Coordinator
We encourage you as a valued Securitas Canada employee to take advantage of the Corporate discounts we have
secured for you:
General Motors:
http://www.gm.ca/gm/english/corporate/supplier-program/eligibility
Ford
www.fordpartner.com, enter passcode - VC648
HP
www.hpshopping.ca, enter affiliate passcode epp_securitas
DELL
1-877-297-6974, Member ID: 1910208 – Securitas
Telus/Apex
www.apexwireless.ca/corporate/login.php
Login: Securitas, Password: telusplan
For any questions or details please contact Sherri Mizrachi, Country Coordinator at
[email protected].
Guard Referral Program
Securitas Canada has an employee referral program – ask your Branch Manager for details
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