Partners in Technology Briefing Department of Health

Partners in Technology Briefing Department of Health

Partners in Technology Briefing
Department of Health
Ray Brown
Chief Information Officer
Health Services Information Agency (HSIA)
13 September 2013
Video clip
Partners in Technology Briefing
Department of Health
Ray Brown
Chief Information Officer
Health Services Information Agency (HSIA)
13 September 2013
Except where otherwise noted, this work is licensed under
http://creativecommons.org/licenses/by-nc/3.0/au/
Copyright © The State of Queensland (Department of Science, Information Technology, Innovation and the Arts) 2013
The presenter is the author and that the State of Queensland is copyright owner and/or has the right to licence the content.
Case for change
National Health
Reform
Payroll System
Commission of Inquiry
Queensland Health
Blueprint
Commission of Audit
Queensland
Government ICT Action
Plan
Health Services
Information Agency
Review
HSIA review: Key recommendations
1
Division of responsibility for ICT services between Health Services
Information Agency (HSIA) and Hospital and Health Services (HHSs )
2
3
Establish a full cost price for service
4
Transition organisational capability profile to become a
managing agent
5
6
Introduce a hybrid contestability model
Establish new governance arrangements
Create change through a metered approach that balances
incremental steps with visible results
Division of ICT responsibilities
Overall governance of ICT services should be a joint responsibility
Health Services Information Agency
Hospital and Health Services
Delivery of services and applications
for which a degree of standardisation
and centralisation makes sense
Delivery of services and applications
which require local response
The transition
Strategy and
policy
Delivery and
execution
Operations
Queensland Health as a managing agent
Queensland Health as a service delivery agent
Future capability profile
Current capability profile
Focus capability areas:
• Planning and strategy
• Vendor management
• Commercial management
• Benefits realisation
• Business case development
• Customer service
• Strategic procurement
• Consultative advice provision
Focus capability areas:
• Desktop management
• Network management
• Telephony management
• Server management
• Data centre management
• Device management
Going forward
Current state
Office of the Chief Information Officer
HHS Metro
Service Users (consumers)
Info Service Centre
Service
Delivery
Management
HHS Management
Planning, Engagement and
Performance
HHS Regional
HHS Rural /
Remote
Health
Services
Support
Agency
Program Delivery
Existing External Vendors
Department
of Health
Divisions
Corporate Services
Transition to managing agent
Office of the Chief Information Officer
Service Delivery
(as internal vendor)
Managing Agent
Health
Services
Support
Agency
Plan
Sourcing
Strategy
Agreement
Info Service Centre
HHS Rural /
Remote
Customer Relationship Management
HHS
Regional
Strategic
Sourcing
Contract
Management
Procure to
Pay
Innovate/Create
Vendor
Management
Existing External Vendors
Department
of Health
Divisions
Corporate Services
Service Users (consumers)
HHS Metro
Transition to managing agent
Office of the Chief Information Officer
Service Delivery
(as internal vendor)
Managing Agent
Health
Services
Support
Agency
Department
of Health
Divisions
Plan
Sourcing
Strategy
Agreement
Contract
Management
Operational Vendors
VENDOR A
Procure to
Pay
VENDOR B
VENDOR C
Innovate/Create
Vendor
Management
Contracts
Corporate Services
VENDOR D
VENDOR E
Info Service Centre
HHS Rural /
Remote
Customer Relationship Management
HHS
Regional
Strategic
Sourcing
Service Users (consumers)
HHS Metro
Challenges
• Historic in-house (Queensland Health) ICT service delivery
• Legacy of a large portfolio of in-house systems
• Move centralised ICT delivery to a federated model
• Transition to internally and externally provisioned services
• Patient safety is a paramount consideration to the speed of
transition
Department of Health
Health Services Information Agency
QUEENSLAND’s PUBLIC HEALTH SYSTEM: CURRENT STATE APPLICATION FOOTPRINT
Business Applications
Clinical Applications
Corporate Applications
Health Service Delivery QH-A-8
Generic Service Delivery QH-A-1
Patient Administration
QH-A-8.2.1
General Patient Administration QH-A-8.2.1.1
HBCIS - ADM
Inpatient Lists
HBCIS - MRT
Gait Lab Patient
Database
OSIM
Labels AnyWhere
Oncology Clinical
Administration
System (CAS)
Travman
Hand Hygiene DB
PRIME - CI
Monika PC Software
VLAD CM & MARS
Pharmacy
Department Fridge
Monitors
Clinical Dashboard
CBORD
MLS
eBeds
Chefmax
Lauman
Menu Ordering &
Kitchen Management
System
Titan Label Writer
Audit 4
Catering
Laundry Management
Travel Assistant
PTSS DB
HBCIS - APP
HBCIS - HOSP
Acute Leukaemia DB
Genta
ALLG
AML
Occasions of Service
PsychCorpCentre
Pathology QH-A-8.2.2.8
AML 13
QCCC / CRA
POIMS/Charm
Cervical Cancer DB
The Planning
Database
WAIS-IV Report
Writer
Sensory profile select
Aggressive
Behaviour Mgmt DB
TSC-SP
CalmLink
WISC-3
ROIS / MOSAIQ
(SQ)
MHA2000
Oncology
Bereavement DB
DAS-II
Kodak Dental
Imaging Software
AUSCARE
Autotype
LinChecker
OrgTRx
(Antibiograms)
WiaCalc
Orthodontic Waiting
List System
AUSLAB - Path
AXSYM QC
Marrow V2
QC DB
WTI
Media (recipes)
Retained Organ
Register
ACIMS
Aged Care
Assessment Tool
ACE
CvLT-II
Tissue Banking Aust
Leaukemia System
Conners
Callibrations
Cell Count
MethVal
Serology Reagent
DB
AUSLAB – Forensic
CFTR CF DB
Molecular Genetics
SERTF
Coronial Certificates
QML Pathology
System
Coag QC PAH
Molbiol2
Serum and Urine
Forensics Reports
Ferret
Cyrillic
Multianalyst
SSPTool 3
3D DNA
Epiderma Bullosa DB
NOMS
T Plant 2
NRP DB
ObsDATA
Subsidies, Grants,
Benefits & Assistance
QH-A-1.7
PracSoft
ABI Prism
Peri-Online
Pregnancy Calculator
ImageScope Viewer
Pathware on Site
The Blood Culture
Book
Imunlab
PCR Manager
Ttims
Labels
PKU Results
TAT
AssignIT
LAMP
PML
Viral QC
Lamson Tracking
Orders
Virology Utilities
Auto CAD
DDS
Select Survey
DORA
MEGA
SPSS
Australian Research
Ethics Database
NVIVO
Stata IC-11
CPOC
RFFlow
The Viewer
Assessment Data
Manager
Enterprise Asset Management
QH-A-6.2
Nursing
QH-A-8.2.17
Nephrology DB
PD Adequest
Renal ambulatory
patient monitoring
system
Code Stat Suite 5
Heartlab
Cardiobase
PD Link
DMACs
Cardio Perfect
Paceart
POET
Cardiac Rehab DB
Vision Premiere
(Holter)(Burdick)
POET Plus
HCare
Early Childhood
System
ONI
TRACCS
Family Care DB
Positive Parenting
Program
Abbott CoPilot HMS
IBERA
iPharmacy
Client Access
System
ECRI-AIMS
Cardio Star
Mirrijini Kiosk
PYXIS
ScripTraker
LAM Database
PPIRT
Pfizer International
Growth Database
BSQR2
13QUIT
COACH
CDSS
Alcohol and Drug
System
Methadone DB
EHInfoNet
Bacto – Food
Microbiology
EHInfoNet
PHICSS
Bacto – Long Term
Data
Myeloma DB
HIAS
Breast Nurse
Database
Clinical Service Billing
QH-A-8.2.10
Codefinder
Medical Spectrum
AUSLAB – Revenue
Quotes DB
Medicare Online
Claiming (ECLIPSE)
eCare
TransData
Practix PMS
Hospak
Gastro Intestinal
Scribe
Acute Pain DB
ImageNET 2000
HaccSoft
Haemophilia DB
Metabolic Medicine QH-A-8.2.2.17
Retcam
BloodNet
eiCAT
Specialised Health
Services
Non Tuberculosis
Micobacteria
TB Management DB
CDIS DB
CHRISP Connect
Acute Pain Service
Database
Ophthalmology QH-A-8.2.2.12
EPILOG
(H1N1 tracking)
NOCS
Haematology QH-A-8.2.2.10
BMS (Haematology)
Blood & Human Tissue Management
QH-A-8.2.11
Infection Control & Assessment
QH-A-8.2.6
Pain Medicine QH-A-8.2.2.15
ProFusion + Nexus
ABMDR
HID
Metabolic Medicine
System
Medical Imaging
QH-A-8.2.7
Acute Care Setting Management
QH-A-8.2.3
Emergency QH-A-8.2.3.1
Surgical QH-A-8.2.3.3
CCRIS
Drager Medical
Training Tool
Urology QH-8.2.3.6
ORMISv5
Instacount
ORMISv7
Non-Elective
Operating Booking
and Information
Tracking System
Paedeatric
Emergency Medicine
Software System
ICUBED
Australasian
Outcome Research
Tool For Intensive
Care
IntelliVue Clinical
Information Portfolio
ROSS DB
JMAN PAYMAN
XMAN
ADT Public to Private
Rosta
Financial and
Residential Activity
System
Workbrain
FAID
ESP
NRAS
Utility Management
System
RMO Online System
Precision Link
Private Practice
Lymphodema Clinic
Database
Payroll Personal
Enquiry Service
Recruitment
QH-A-6.4.1
Patient Telemetry
RaFT
Payroll Management
QH-A-6.4.7
Groupwise Payroll
Payroll Portal
Workflow
Application / Self
Service
Payroll
Overpayments
Spinifex IT
Tracking System
Credentialing DB
Spectacle Supply
Database
BTS Manuals
SAS ABM
CIS Portal and T2
SAP BPT
FBT Simplifier
Accom Management
DB
Moodle
Training Manager
Epiplex500
Operational Services
Managers Training
DB
RRNRR
PATS
BMS (Aircon)
POPS
Daniels
Promaster Key
Manager 5
Training
Management System
TPNEP
Medical Specialist
Advancement
System
QASO
SCWBCMIS
Budget Management
DB
Facilities Operations
QH-A-6.6
Skills Management
QH-A-6.4.11
eRecINTERN
Automated Accounts
Payable System
MYOB
LATTICE
ePayslips
GNOR
eRecRMO
Maintenance Management
QH-A-6.3
Environmental Management
QH-A-6.7
Talons
Travel Manager
ESPReporter
KeyManager
Security
Management System
Keymaster
Waste Management5
DB
Mex
Work Requests DB
Articulate
User Productivity Kit
AutoDesk
RecruitASP
Fire Evacuation
Program
Training (BTS)
iCMMS
Nexus Lighting
Code Baby
Occupational Therapy QH-A-8.2.16.5
Physio Tools
Physiotherapy DB
VHI PCKITS
SiliconCoach
Organisational Optimisation QH-A-7
Fine Motor
Dysfunction
SATR
Acquidata Maxim
QALS
Surgical Audit
System
ANZ ITB Database
Surgical Ward
Database
QRiS
ViewPoint
Cerner RIS
(RADNET)
Kestral RMS
AGFA IMPAX CV
MediWeb
Respiratory & Sleep Studies QH-A-8.2.16.6
Nasometer II
Actiware
Sensormedics /
Jaeger
React
Digital Library &
Archive
SomnoLogica Studio
Speech Pacer
Hanen DB
Speech Pathology
Client DB
Nova Card
Multimedia Speech
Pathology
Spelling Fusion
Respiratory DB
Orthopaedic QH-8.2.3.5
Knowledge Management
QH-A-7.3
Jasper Reports
Output Environment
QHERS (ERSA)
Outpatient Data
Collection System
Transition II CBS
IMHDRR
HIRS
Document and Records Management
QH-A-7.4
CKN/e-books
Recfind
Planning and Governance
QH-A-7.5
QIS2
Forms Database
Q-Pulse
QHDD / CRDS
PSIAM
CFOC
FOIders
LIMS / Voyager
Qld Poisons
Information Service
Hummingbird
Managers Help Index
PathologyTest List
Quitline CRM
LIMS / Voyager
Teleform
EPM
Mac Online
Primavera
RecQuery
Tracker
Promart
ReDax
HP Trim
Requirements
Management Tool
File Tracker
Database
Resource Centre
ACHS Comparative
Report Services
ACL (Audit)
QDOS
Rehab Engineering QH-A-8.2.16.7
ePACS (AGFA
IMPAX)
QLab
Foodworks
Home Entral Nutrition
System
PIMS
CDN (Merlin)
CoPilot
Nutricia Flowcare
Training c2
Rehab Asset
Management DB
Prosolv
Synapse
Rehab Minimum
Dataset DB
ePN
Tyco
EVAPlus
CFOC
JLAB
Nutrition & Dietetics QH-A-8.2.16.3
RIPS
DSS
Allied Health
Domcilliary Info Sys
JLAB
Connected Speech
Audiology QH-A-8.2.16.4
Podiatry QH-A-8.2.16.8
ALGO 3i Natus & 3
Natus
Custom Sounds
Cochlear Implant
Database
NOAH
Compic
Sound Contrasts in
Phonology
Hadoc Smart V-link
TOGGaitScan
Performance
Indicators 5
AHIIS
NOTES
Applications are defined as “a system that supports the rules for entering, storing, processing
and/or reporting of data”.
This list represents a subset of Applications as not all HHSs have been surveyed.
The Clinical Services Capability Framework has been used as the start point to represent clinical
services. This was then assessed functionally decomposed. The QLD Government Application
framework has been used for corporate functions.
Applications have been only represented once. Where they support multiple functions the
primary use has been represented.
KEY
Health Outcomes
Scoring Software
Core
Work in Progress
Common
Legacy
Anaesthetics QH-A-8.2.3.4
ORDIT
RCH ICIP
Project Portfolio Management
QH-A-7.2
CaliberRM
Boardmaker
Horizon Rad Station
Vascular Laboratory
Sonograper System
Enterprise Business Intelligence
QH-A-7.1
A Sound Judgement
Picture Archive and Communication System
QH-A-8.2.7.2
Intensive Care QH-A-8.2.3.2
Aortic
Financial Management
QH-A-6.5
FAMMIS / SAP-FICO
Athena
Asset Tracking3 DB
Med Phys Apps
SAP PM
ORDIT
Proloquo2go
ICU CIS
Motor Vehicle
Database
Hypertension DB
Antibody Register
Speech Pathology QH-A-8.2.16.2
Positron Emission
Tomography DB
ECHO
WMS
Demand Driven
Workforce System
MSProject
Clinical Incident Management
QH-A-8.2.12
Medical Imaging Management Information Systems
QH-A-8.2.7.1
HBCIS - EMG
Future Point of Sale
Inventory & Sales
ATODS HRM DB
Employee Assistance
Services
Craps 97
Nuclear Medicine QH-A-8.2.2.16
Haemoglobin Studies
DB
EDIS
Fleetscape
Major Equipment
Management System
Resource Mgt
System (RMS)
Alaris Guardrails
Editor
EyeBank
Management System
PSR
Physiotherapy QH-A-8.2.16.1
Stroke DB
HEP
Appropriate Blood
Use
QFleet
SelfService Centre
TPCH eDS
EasyWare
QCR
Cecil
Assettra
Toll Lite
Storage Register
Palliative Care DB
Neurosciences DB
Gastroenterology
Nursing Survey
eVICI
Feeding Devices
System
TNT Transaction
Equipment Tracking
& Lending DB
Booking
Allied Health
QH-A-8.2.16
Neurology QH-A-8.2.2.11
Gastroenterology & Hepatology QH-A-8.2.2.9
Clinical Equipment
Management Sys
MAIS
Discharge / Referral
QH-A-8.2.18
Medical Registers
QH-A-8.2.15
Pathology Public
Billing
HBCIS - DEBT
Palliative Care QH-A-8.2.2.14
HBA1C DB
iDose
MyScript
HBCIS – Casemix
Analyser
Clinical Activity Analysis
QH-A-8.2.5
Diabetes Database
Endoscribe
ESISS
PemSoft
Iowa Drug
Information System
MedTRx
General Paediatrics QH-A-8.2.2.13
Accu-Chek 360
Bisphosphanate DB
Care Continuum
Suite
VIVAS
ATODS-IS
Brisbane Sexual
Health & AIDS
Resource Program
Ship
Sexual Health
Information Program
Endocrinology QH-A-8.2.2.8
Endoscopy QH-A-8.2.2.4
Contracts Register
Gas TRAC
Rostering
QH-A-6.4.3
SAP/HR
Staff Protect
EDS
Sexual Health QH-A-8.2.4.5
VA Monitoring
(Vascular Access)
HD03
CCDR
Cardio Thoracic DB
Ascom
Population and Public Health
QH-A-8.2.14
Central Pharmacy
DB
eLMS
Australian National
Drug Information
Service
Renal Transplants
and Dialysis, Patient
Records
Gift Register
Human Capital Management
QH-A-6.4
Nurse on Q
TrendCare
Medication Management
QH-A-8.2.9
ICAT
MODDS
Finesse
Cardiology QH-A-8.2.2.3
Supply Chain Management QH-A-5
SAP MM
ChemAlert
Enterprise Resource Planning QH-A-6
SigmaPlot V4
JCT NurseCall
Clinical Co-ordination
Retrieval Info Sys
Renal QH-A-8.2.2.7
Natus
CDC Respond
Research Management, Science and Engineering QH-A-4
Areo Scout
Cerner Millennium
Community Health QH-A-8.2.4.4
Miscarriage Study
DB
Legal Database
Doctor Tracker
Aus Tims
Perinatal Mortality
Database
NeoData
Perinatal Data
Collection System
Matrix
PILO
NWA Quality Analyst
Allele
Peri-natal QH-A-8.2.2.6
Case Management
QH-A-1.10
Computer Based Training
QH-A-1.14
Transition Care
ERIC
Medical Director
Babies Know
K2 Fetal Monitor
POD Kiosk
Patient Incident
Reporting System
Event Management
QH-A-1.12
ISIS
CHIMS
Labmaster
Antigen Calc
Best Practice
PractiX
E-Prints
MS Dynamics
Scheduling and Bookings
QH-A-1.4
Longitude Patient Viewers QH-A-8.13.2
Radiance
Practice / Clinic Management QH-A-8.2.4.3
NNS DB
Cerner (Powerchart)
KinTrak
POPE
Maternity & Women’s Health QH-A-8.2.2.2
PSR
Customer Service and Support
QH-A-3.3
TapRoot
General Electronic Medical Record QH-A-8.2.13.1
Kinship DNA
Matching
AUSLAB – Public
Health
MARS
Residential Care QH-A-8.2.4.2
MH OIS
MHIPA
Forensic & Scientific
QH-A-8.2.2.8
ISOH
SOSHIP
Esky Tracking
MOSAIQ (NQ)
Hospital Related
Deaths Register
QHEPS
Registration and
Inspections
QH-A-1.3
Oral Health QH-A-8.2.4.1
QOOL
Handi Data
IMS
QHRISK
Electronic Health Records
QH-A-8.2.13
Laboratory
QH-A-8.2.8
Oncology QH-A-8.2.2.5
PSI-SP
Personality
Assessment Inventory
Clinical Assessment
Tool
QiiT
Snapshot
Community & Primary Care Setting Management
QH-A-8.2.4
Mental Health QH-A-8.2.2.1
Library Management
QH-A-1.11
Accreditation
QH-A-1.2
Death System
MHEC
Information Provision
QH-A-1.6
Client / Patient Relationship Management QH-A-3
Investigations Management
QH-A-1.9
Cleaning
TopCat
Spinal Outreach
Team Database
CIMHA
Infringement Management
QH-A-1.8
MAPLE
Beds Availability
Reporting Application
Clinical Specialty Management
QH-A-8.2.2
Information Submission
QH-A-1.5
MAPLE Online
Patient Journey
Boards DB
Medical Records DB
QHIPS
PRIME - CF
Bed Manager
Patient Flow
Manager
Strait Up
TMS
Patient Safety QH-A-8.2.1.5
HBCIS - PDS
Patient Travel Management
Outpatient Scheduling
ASIM
Hospitality Services QH-A-8.2.1.4
Patient Flow Management QH-A-8.2.1.3
Scheduling and booking QH-A-8.2.1.2
Authorities, Licences,
Permits and Awards
QH-A-1.1
AARK
QLD Bone Bank
Management System
Anaesthetics Clinical
Epidural System
Common Services
Electronic Health Record Repositories
QH-CS-1
Aggregated Clinical Patient Data
Repositories
QH-CS-1.1
Aggregated Administrative Data Repositories
QH-CS-1.2
ePADT
CDR
ADR
TITLE: Queensland’s Public Health System: Current State Application Footprint
HHS / Division
Specific
Anaesthetic Alerts
Database
Provider Matching & Directories
QH-CS-2
Clinical Document Repository
(Unstructured)
QH-CS-1.3
IeMR Provider
Matching Service
Discharge Summary
Repository
Terminology & Data Management
QH-CS-3
Doctor Database 1-4
3M Codefinder
Snomed Codes DB
Fraser Coast Doctor
Database
HBCIS - REC
General Reference
DESCRIPTION: Overview of how current and funded planned systems support QLD’s public health
system.
APPROVER: Chief Information Officer
STATUS: Approved - Version 1.2
(28/06/13)
LOCATION: G:\PEP\SAO\Team\EA\EA Descrip\App Arch
Patient Directories
QH-CS-4
Client Directory
HBCIS - HPMI
QHIHIMS
QFinder
Technology Applications
MS Access
NoteTaker
IE6
Snagit
PathSpeak
Mozilla Firefox
WinScribe
Dictaphone S/W
(Olympus, Sony)
MS Office
iTunes
Camtasia Studio
Information, System and Software
Engineering and Management
QH-T-2.1
Endnote 3
Requirements Management
QH-T-2.1.1
Application Delivery Platform Software
QH-T-2.2
MS.NET Server
Dragon Naturally
Speaking
Pinnacle Studio
Communicate in Print
2
Sign Lab
Collaboration Platforms
QH-T-1.2
TeamSite
SharePoint
Tandberg
Videoconferencing
System
MS Exchange
V1.2 (Final)
Glassfish
IBM DataStage
Oracle OLAP
HBCIS - RMS
JCAPS Master Data
Management Suite
Oracle SQL Loader
SAP Business
Objects DS
MS SQL Server
Analysis Services
Oracle Warehouse
Builder
SAS Analytics
MS SQL Server
Integration Services
SAP Business
Objects Enterprise
Oracle Database
Gateway
Database Platform Software
QH-T-2.5
Oracle Application
Server
Oracle Weblogic
Server
Portal Server Software
QH-T-2.2.2
Web Server Software
QH-T-2.2.3
Oracle JAVA
MS .NET
Apache HTTP Server
Software Change and Configuration
Management
QH-T-2.1.4
Oracle HTTP Server
Storage Software
QH-T-3.1
Relational DBMS
QH-T-2.5.1
Oracle Database
AUSLAB – Fax
Services
EVAPlus
LAMDA Scan Path
Central
e*Gate
GPConnect
QH Net
HBCIS - HIC
HPOS
Data Protection Software
QH-T-3.1.1
DB2
Archive Software
QH-T-3.1.2
SFTA
STS
Millenium
Oracle Advanced
Replication
AUSFM
Oracle DataGuard
Oracle Real
Application Clusters
Microsoft IIS
Master Data Management
QH-T-2.4.7
HBCIS - HQI
Software Testing Tools
QH-T-2.1.5
Embedded Software Tools
QH-T-2.1.6
Enterprise Metadata Tools
QH-T-2.1.7
Directory Server Software
QH-T-2.5.7
MS Server Active
Directory
Cornerstone V2
Novell eDirectory
Insight
Application Virtual Machine Software
QH-T-2.2.4
Microsoft.NET
Framework
Oracle Java Virtual
Machine
Data Quality Tools
QH-T-2.1.8
Oracle (Sun /
SeeBeyond) e*Index
Telecommunications and Network
Software
QH-T-3.3
Operating Systems
QH-T-3.4
Caching and Proxy Software
QH-T-3.3.1
System Utilities
QH-T-3.5
Virtual User Interface Software
QH-T-3.5.1
Operating Systems
QH-T-3.4.1
MS Windows Server
Computer Aided Notification Software
QH-T-3.2.2
Basepage
Genesis
Q-Master
Content Switch and Load Balancing
Software
QH-T-3.3.2
CC Pulse
Integrated Attendant
Console
Softphone
MS Network Load
Balancer
Storage Virtualisation Software
QH-T-3.1.3
Database Replication and Clustering
QH-T-2.5.6
JCAPS
Common Application
Resource / CRDS
Special Purpose System Software
QH-T-3.2
IP Telephony Software
QH-T-3.2.1
Citruix XenApp
MS SQL Server
JCAPS Master Data
Management Suite
Business Intelligence Tools
QH-T-1.3
Crystal Reports
Enterprise
Development Tools & Environments
QH-T-2.1.3
Application Environments
QH-T-2
Desktop and Productivity
QH-T-1
MS Outlook
Analysis, Design and Modelling Tools
QH-T-2.1.2
Integration and Middleware
QH-T-2.4
Application Server Software
QH-T-2.2.1
Apache Tomcat
Computer Assisted
Radio Personnel
System (CARPS)
ConsolQ
Systems/Element Management Software
QH-T-5.1
Desktop Virtualisation Software
QH-T-3.5.5
Enterprise External
Access Service
VMWare View
Supporting Utilities
QH-T-3.5.2
File Server Software
QH-T-3.5.6
HBCIS - MMAINT
Phone-Control
Titan
Network Performance and Optimisation
Software
QH-T-3.3.3
Outbound Dialler
Network Name and Address Software
QH-T-3.3.4
Security Management Software
QH-T-5.2
Citrix XenDesktop
Oracle (Sun) Solaris
Novell OSE2 Linux
OS Clustering and Availability
Software
QH-T-3.4.2
MS Cluster Services
Oracle (Sun) Cluster
Operating System Virtualisation
Software
QH-T-3.4.3
Application and OS Deployment
Software
QH-T-3.5.3
Print Server Software
QH-T-3.5.7
Oracle (Sun) Solaris
Containers
Server Virtualisation Software
QH-T-3.5.4
PHA-Names
Oracle (Sun) Solaris
Dynamic Domains
VMWare vSphere
Oracle (Sun) VM
Server
Unnoc
HBCIS - SEC
Cardax
Card Exchange
Data Warehousing Platforms
QH-T-2.5.8
Milnet
OnGuard
Card Five
RASPlus
DVR Viewer
StaffID DB
ID Badge Software
WinDSX
ICT Service Management
QH-T-5.3
HP OpenView
Alcatel Contact
Centre Supervision
VMWare ThinApp
Novell IDM
Physical Access Management Software
QH-T-5.2.1
Management and Control Software
QH-T-5
Kindle Software
GroupWise
System Software
QH-T-3
Personal Productivity
QH-T-1.1
Adobe InDesign
Creative Suite 4
Software Licence
Management
Strategy & Architecture Office
Clinical Applications
Discharge / Referral
Integration
EDS
Common
Services
Data Warehouse / Analytical
Systems
Applications
Viewer
Scheduling
ASIM
HQI
The Viewer
OSIM
Integration
Patient Admin
Practice
Management
Data
Warehouse /
Data Mart
SAS
QHAPDC/
OE
HBCIS
Practix
LEGEND
TrendCare
Reporting Tools
SATR
Emergency System
Operating Theatre
ORMIS
EDIS
HL7 Message Interfaces
QHERS
Laboratory
AUSLAB
MARS-LISS
Ausall
Pharmacy
eLMS
DSS Data
marts
Medical Imaging
QRIS
e*Gate
iPharmacy
POIMS
Radiation Oncology
ICU
Secondary Data Use
(BI)
DSS
Cognos
Agfa RIS
Karisma
Batch Interfaces
AARK
Reporting
Database
Agfa PACS
BSQR2
Database Integration
Business
Objects
Crystal
Reports
Panorama
CDR
Cerner RIS
Synapse
Web Service
Talons /
Transition 2
Auscare
ATODS
Reporting
Corporate Applications
ROIS
Client
Directory
ICIP ICU
Onesource
FBT
ICT Cap
Database
Trial
Balance DB
ICU CIS
Endoscopy
ESISS
SIMS
Anesthetics
AARK
Commissioning
Database
ePADT
Mental Health
Xman
CIMHA
RMS
PSS
General CIS
ERIC
HL7
FAMMIS
Infection Control
SAP HR
Allied Health
JCAPS
EPILOG
CHRISP Connect
PI5
AAPS
Travel Mgr
Workbrain
Financial / Controlling
(FI/CO)
TMS
ACL
WMS
Corp Card
(SDOL)
Community and Primary Care CIS
PHICCS
ISOH
Medical Registries
QOOL
VIVAS
SOHSIP
Logan
e*Gate
ATODS
Ferret
POTS
PDEU
(MC3190)
Materials
Management
(MM)
Plant
Maintenance
(PM)
CMMS
Cmms
Mobile
ECRI-AIMS
iCMMS
ORDIT
NOCS
STS
Various Sitebased Apps
External Parties
PDEU
(PDT3100)
OMTRAK
Asbestos
Register
Facility
Performance
Assessment DB
Future delivery strategy – conceptual
Legacy systems
S1
S2
S3
S4
S5
S6
S7
S8
S9
S10
S11
S12
S13
S14
S15
S16
S17
S18
S19
S20
S21
S22
S23
S24
S25
S26
S27
S28
S29
S30
S31
S32
S33
S34
S35
S36
S37
S38
S39
S40
S41
S42
S43
S44
S45
S46
S47
S48
S49
S50
S51
S52
S53
S54
S55
Future delivery strategy – conceptual
Externally hosted
Queensland Health
platforms and private
clouds
Legacy systems
S1
S2
S3
S4
S5
S6
S7
S8
S9
S10
S11
S12
S13
S14
S15
S16
S17
S18
S19
S20
S21
S22
S23
S24
S25
S26
S27
S28
S29
S30
S31
S32
S33
S34
S35
S36
S37
S38
S39
S40
S41
S42
S43
S44
S45
S46
S47
S48
S49
S50
S51
S52
S53
S54
S55
Future delivery strategy – conceptual
Externally hosted
Queensland Health
platforms and private
clouds
Legacy systems
S1
S2
S3
S4
S5
S6
S7
S8
S9
S10
S11
S12
S13
S14
S15
S16
S17
S18
S19
S20
S21
S22
S23
S24
S25
S26
S27
S28
S29
S30
S31
S32
S33
S34
S35
S36
S37
S38
S39
S40
S41
S42
S43
S44
S45
S46
S47
S48
S49
S50
S51
S52
Clinical 3
Clinical 2
Clinical 1
(e.g. Cerner)
S53
S54
S55
Future delivery strategy – conceptual
Externally hosted
Queensland Health
platforms and private
clouds
Legacy systems
S47
S1
S13
S5
S6
S9
S10
S11
S12
S14
S15
S16
S18
S19
S20
S21
S22
S23
S24
S25
S26
S29
S30
S31
S32
S33
S34
S35
S36
S39
S40
S43
S44
S3
S4
S8
Clinical 3
Clinical 2
S17
Clinical 1
(e.g. Cerner)
S49
S27
S2
S38
S7
S28
S37
S41
S42
S45
S46
S48
S50
S53
S51
S54
S52
S55
Future delivery strategy – conceptual
Legacy systems
Externally hosted
Queensland Health
platforms and private
clouds
S1
S3
S4
S5
S6
S8
S9
S10
S11
S12
S14
S15
S16
S18
S19
S20
S21
S22
S23
S24
S25
S26
S29
S30
S31
S32
S33
S34
S35
S36
S39
S40
S43
S44
Clinical 3
Clinical 2
Clinical 1
(e.g. Cerner)
S54
S53
S51
Enterprise Resource
Planning
(e.g. SAP)
S37
S28
S41
S42
S45
S46
S48
S50
S52
S55
Future delivery strategy – conceptual
Legacy systems
Externally hosted
Queensland Health
platforms and private
clouds
S1
S5
S3
S6
S4
S8
Clinical 3
S10
S11
S12
S15
S16
Clinical 2
Clinical 1
(e.g. Cerner)
Enterprise Resource
Planning
(e.g. SAP)
S55
S18
S19
S22
S23
S44
S21
S32
S25
S24
S29
S30
S31
S20
S33
S34
S35
S36
S9
S37
S39
S40
S14
S41
S42
S26
S45
S46
S48
S50
S52
S28
S43
Future delivery strategy – conceptual
Legacy systems
Externally hosted
Queensland Health
platforms and private
clouds
S1
S5
S3
S6
Clinical 3
S10
S11
S12
S15
S16
Clinical 2
Clinical 1
(e.g. Cerner)
S18
S19
S22
S23
S29
S30
S31
S42
S33
S34
S35
S8
S37
S39
S41
S43
S21
S25
Enterprise Resource
Planning
(e.g. SAP)
Private cloud 3
S28
Private cloud 2
S36
Private cloud 1
S40
S4
S45
S46
S48
S50
S52
Future delivery strategy – conceptual
Externally hosted
Queensland Health
platforms and private
clouds
Legacy systems
S1
S5
Commercially available
hosted platforms
(public cloud)
S3
S6
Clinical 3
S10
S11
S12
S15
S16
Clinical 2
Clinical 1
(e.g. Cerner)
S18
S19
S22
S23
S29
S30
S31
S33
S34
S35
S21
S25
Enterprise Resource
Planning
(e.g. SAP)
S37
S39
S41
S43
Private cloud 3
Private cloud 2
S45
S46
S48
S50
S52
Private cloud 1
Future delivery strategy – conceptual
Externally hosted
Queensland Health
platforms and private
clouds
Legacy systems
S1
S5
Commercially available
hosted platforms
(public cloud)
S3
S6
Clinical 3
S10
S11
S12
S15
S16
Clinical 2
Clinical 1
(e.g. Cerner)
S18
S19
S22
S23
S29
S30
S31
S33
S34
S35
S21
Public cloud
S25
Enterprise Resource
Planning
(e.g. SAP)
S37
S39
S41
S43
Public cloud
Private cloud 3
Private cloud 2
S45
S46
S48
S50
S52
Private cloud 1
Future delivery strategy – conceptual
Externally hosted
Queensland Health
platforms and private
clouds
Legacy systems
S1
S5
Commercially available
hosted platforms
(public cloud)
S3
S6
Clinical 3
S10
S11
Clinical 2
S15
Clinical 1
(e.g. Cerner)
S18
S48
S19
S43
S21
S22
S23
S29
S30
S31
S33
S34
S35
Public cloud
S25
Enterprise Resource
Planning
(e.g. SAP)
S37
S39
Private cloud 3
Private cloud 2
S41
S45
S46
Private cloud 1
S50
S12
S52
S16
Public cloud
Future delivery strategy – conceptual
Externally hosted
Queensland Health
platforms and private
clouds
Legacy systems
S1
S5
S3
Commercially available
hosted platforms
(public cloud)
S6
Clinical 3
S10
S11
Clinical 2
S15
Clinical 1
(e.g. Cerner)
S18
S19
S22
S23
S29
S30
S31
S33
S34
S35
S21
Public cloud
S25
Enterprise Resource
Planning
(e.g. SAP)
S37
S39
Private cloud 3
Private cloud 2
S41
S45
S46
Private cloud 1
S50
Public cloud
How will this transition occur?
Contestability
The application of competition or the threat of competition to the
provision of services to drive efficiency and effectiveness of a
particular provider, regardless of the market structure that is in
place. - Review of Health Services Information Agency (Deloitte April 2013)
contestability spectrum
No contestability
Hybrid contestability model
Recommended option
Full contestability
Initial candidates for contestability
Service offering 1:
Telephony
Service offering 2:
Health workspace
Proposed market approach
Early Market
Engagement
Q4
2013
Open Request
for Offer
Q1
2014
Evaluation
Negotiation
Q2
2014
Award
Contract
Transition
Q3
2014
Telephony
Current infrastructure
• > 360 PBXs
• > 87,000 handsets
• > 45 paging/messaging systems
• > 9,000 pagers
• > 13,000 mobile phones
Telephony
Business challenges
• Maintaining systems at the manufacturer’s support level
• Complex telephony infrastructure
• Impact of failures and breakdowns to Hospital and Health Services
• Limited ability to deliver contemporary telephony services
Benefits required
• Improved customer service
• More effective use of government investment
Health workspace
Device service and support
• > 44,270 workstations
•Device
> 900
tablets
service
•and> support:
10,290 laptops
•Workstations
> 1,240 smartphones
Tablets
•Laptops
> 11,770 printers
•Smartphones
Virtual Desktop Infrastructure
SOE image
Printers
Functions accessed
Functions
accessed
devices
through
• Office
devices:
• Email
Office
Email
• Sharepoint
Sharepoint
• eDRMS
(TRIM)
eDRMS
(TRIM)
File
• storage
File storage
through
Health workspace
Why do this?
• More flexible approach
• Provide common/commodity ICT services ‘as a service’
Expected benefits
• Increased workplace productivity
• More reliable and sustainable work environment
• More effective use of government investment
• Improved services to customers
Future plans for contestability
• Implementing whole-of-government ICT strategy
• Deliver ‘ICT as a service’
• HSIA service catalogue will go through contestability test
• As fast as possible but services still need to be provided
Key messages from today
1
Department of Health is embracing public sector ICT renewal
2
3
HSIA is becoming a managing agent and reducing its ICT service delivery role
4
HSIA is moving to ICT as a service
5
6
Health ICT is an enabler of the Queensland Health Blueprint
Early market engagement for first two service offerings will commence shortly
Government is serious – Queensland Health is leading and it must work
Key challenges for industry
1. How will you provide what we want?
2. Is there enough maturity and innovation to deliver?
3. How will you “put the patient at the centre” of all you do?
We have to make this work
Video clip: Integrated electronic Medical Record
Next steps
Early Market
Engagement
Q4
2013
Open Request
for Offer
Q1
2014
Evaluation
Negotiation
Q2
2014
• Early market engagement starts next week
• Probity
Award
Contract
Transition
Q3
2014
Questions