File - Pathfinder Tours

Transcription

Issue 100 | July/August 2013
www.aucklandtoday.net.nz
JK
From diving over trylines
to anxiety on the sideline,
John Kirwan is an icon of
our time
The science of marketing
Creating a big bang in the marketplace
Pinned it
Ten ways to use Pinterest to
promote your business
Brainstorming
100
Making the most of think
tank sessions
Issue
Personality profiles
An Auckland Today
birthday special
There’s more to being a best seller than
having the gift of the gab
Auckland’s hot 100
The definitive list of things to
do and see in Auckland
R
R
ands rth
s
u
o
h
T
rs wo ards
a
l
l
o
d
of der Rew
!
of Reathis issue tails
in
de
4 for
ge
e pa
The wish list
John Key, Len Brown, Michael
Barnett and David Shearer share
their visions for our city’s future
NewsS|eInitiatives | Interviews | Personalities | Success | Profiles | Finance | Property | Sustainability | Export | Transport | Retail | Solutions | ISSN 2230-6188
Whatever the occasion,
Wedding, Birthday, Party or
Corporate Event, our
professional service and
extensive knowledge can
help complete your event.
Our vast range of hire
products will ensure your
occasion is a success!
Our showroom is open
Weekdays: 8.30am to 5pm
Saturday mornings: By appointment
2 Civil Place | Albany | Auckland 0632
Phone: 09 4759500
Email: [email protected]
www.insphire.co.nz
Business Consulting
Business Consulting
MASTER
FRANCHISEE
OPPORTUNITY
FRANCHISEE/
CONSULTANT
OPPORTUNITY
There are Limited New
Zealand Opportunities
for motivated and
passionate professionals
to join our international
consulting network.
There are limited New
Zealand opportunities
for motivated and
passionate professionals
to become a Franchisee/
Consultant in one of our
New Zealand consulting firms.
Are you tired of the corporate grind?
Are you currently working in corporate and
are looking for an opportunity to become a
business consultant?
Do you want to change profession and learn
a new set off skills as a business consultant?
Do you want the opportunity to build a
consulting firm in your local area?
Do you have management skills and can
demonstrate a successful work history?
Do you have good relationship building skills
and enjoy working with business owners?
Have you owned your own business and
appreciate the plight of the small business
owner?
Do you want to be a part of the fastest growing
business consulting brand in Australasia?
TERRITORIES
TERRITORIES
We have opportunities in Northland,
Waikato, Bay of Plenty, Gisborne, Manawatu,
Wellington, West Coast South Island,
Queenstown and Timaru.
We have opportunities in Auckland,
Northland, Central North Island and
Christchurch.
For further details contact David Thexton
09-965-3861
[email protected]
www.thextonarmstrong.co.nz
Issue 100 July/August 2013
In this issue...
Viewpoints
Features
In Business
6 Management
12 Brainstorming
38 Business Development
Business consultant Kevin Vincent talks
about training sales staff
Making the most of think tank sessions
13 Pinned it
44 Pole Specialists’ foundation work, Video
Pro’s audiovisual ideas and understanding IT
with Minerva Learning
Ten ways to use Pinterest to promote
your business
50 Export
An Auckland Today birthday special
Sir Kenneth Stevens’ Glidepath is not quite
yet a household name, but try finding a
business that doesn’t know about its level
of success
6 Legal
Catherine Muir from Malley & Co Lawyers
discusses how trusts can support and protect
your business
14 The wish list
7 Governance
Auckland Today Issue 100
35,336
EMA employment services manager David
Lowe looks at employment law’s ever
shifting goal posts
7 Politics
ABC circulation as at 31/03/13
www.aucklandtoday.net.nz
HEAD OFFICE
AUCKLAND OFFICE
Academy House
47B Birmingham Drive
Middleton
PO Box 1879
Christchurch
Level 14
57 Fort Street
Auckland
927 7632
MANAGING DIRECTOR
Di Barclay
8 HR
Recruitment guru David Law on an
employment market in the middle of a
shake up
9 Working Life
ADMINISTRATION
Kylie Moore ADMIN MANAGER
Kelly Allen
Jade Haylett
Cindy Breward
Penny Duns
Time management expert Robyn Pearce on
who you should really talk to about your
office design
SALES & ADVERTISING
Sales specialist Richard Gee on getting over
the call reluctance hurdle
MEDIA CONSULTANTS
Jane Watson
Steve Dando
Rob Cochrane
Peter Black
Clive Greenwood
Jonathon Taylor EDITOR
Melinda Collins
CHIEF REPORTER
Davina Richards JOURNALISTS
Marie Sherry
03 940 4734
0800 555 054
[email protected]
PRODUCTION
Caroline Duke PRODUCTION MANAGER
Carolynne Brown PRODUCTION CO-ORDINATOR
Sarah Betman DESIGNERS
Janelle Pike
Jarred Shakespeare
Luke Wattchow
Jenna Day
Andrea Frame
Ian Knott ONLINE
Phone:
Fax:
Email:
9 Sales
03 961 5077
0800 555 054
[email protected]
Disclaimer: This publication is provided on the basis that
A-Mark Publishing is not responsible for the results of any
actions taken on the basis of information in these articles,
nor for any error or omission from these articles and that the
firm is not hereby engaged in rendering advice or services.
A-Mark Publishing expressly disclaim all and any liability
and responsibility to any person in respect of anything and
of the consequences of anything done, or omitted to be
done, by any such a person in reliance, whether wholly or
partially upon the whole or any part of the contents of this
publication. Advertising feature articles are classified as
advertising content and as such, information contained in
them is subject to the Advertising Standards Authority Codes
of Practice. Contents Copyright 2013 by A-Mark Publishing
(NZ) Ltd. All rights reserved. No article or advertisement may
be reproduced without written permission.
ISSN 1173-1508 (Print) | ISSN 2230-6188 (Online)
www.magazinestoday.co.nz
4 July/August 2013 www.aucklandtoday.net.nz
MyOffice director Steve Lowery tells how
the cloud can simplify and enhance your
operation
52 Recreation
Fusion Electronics takes its hi-tech toys to
the water
54 Corporate Destinations
Palmerston North shakes off its shy
demeanour to position itself as a cultural,
commercial and recreational gateway
59 Hospitality
Lapping up a little luxury on Great Barrier
Island’s Earthsong Lodge
61 Goods and Services
16 Auckland’s hot 100
Being our one hundredth issue, we’ve
put together a list of things to do and see
in Auckland
17 The personality profiles of
top salespeople
There’s more to being a best seller than
having the gift of the gab
18 Cover story
10 Online
NEWSROOM
Phone:
Fax:
Email:
14
Labour Party leader David Shearer addresses
the rising price of power
Employment trainer Tony Naidu looks at
what it takes to develop leaders
OPERATIONS MANAGER
Kent Caddick
John Key, Len Brown, Michael Barnett
and David Shearer on the key issues
facing Auckland, how they can be
addressed and what’s on their wish lists for
the city’s future
8 Training
Gary Collins
Grant Williams
Melissa Sinclair
Anthony Patrickson
Annie Scott-Williams
Warren Wilks
George Ziegler
Seth Riley
Sarah Bately
Kayte John
Cover image by Sue Wiggins
HMS Solutions keeps forklift fleets on their
feet and Northern Forklifts gives business an
array of lifting options
64 Initiatives
Chemrecovery Industries turns one
company’s waste into another’s treasure
66 Focus
Tasty times at Bluebird Foods and how
Pryors Apparelmaster keeps crews looking
the part
From diving over trylines to anxiety on the
sideline, John Kirwan is an icon of our time
22 A word of advice
New GrabOne boss Vaughan Magnusson on
taking the reins
10 Events diary
Find out what’s on near you
RR
Reader rewards in this issue…
•Receive a Sparkling Bouquet from Edible
Blooms on page 20
•Book in for a free consultation with
Martz Group on page 29
•Get a 10 percent discount with Minerva
Learning on page 47
•Grab a free brief from employment
specialists David Law on page 47
•Get 50 percent off your next conference
at Formosa Golf Resort on page 83
71
24 The science of marketing
Creating a big bang in the marketplace
26 Motivation games
Get you and your team geared up for the
push through winter
30 All Gunn’s blazing
Whitebait-TV’s Janine Morrell-Gunn on
relationships, corporate responsibility and
changing the world
34 Lifestyles
70 Property and Construction
Atlas Concrete, Shape Commercials, Drain
Surgeons, R&H General Engineers, Wilco
Precast, Target Painters, Hi-Q Components,
Watts and Hughes Construction,
Noticeboard Products, Waller Projects and
RH King and Sons.
96 Health and Safety
Preparing for winter and the costly
business of falls from height
Gadgets, gizmos, bed heads and baubles
36 Destinations
Discovering Dubai
100 Transport and Motoring
How Onehunga Transport’s manufacturing
move pays off
Competition guidelines
Conditions of entry: One entry only per person and must be sent on the official entry form or as otherwise stated. Entry is free and
open to all residents of New Zealand. All entrants must be over the age of 18, proof of identity and date of birth may be requested.
Employees and their immediate families of Academy Publishing, the promoter and agencies associated with any promotion in this
publication are ineligible to enter. Winner(s) will be notified by email/phone. The judges’ decision is final, no correspondence will be
entered into. No responsibility is accepted for late, lost or misdirected mail. Prizes are not transferable or redeemable for cash. Academy
Publishing, the promoter and agencies associated with any promotion in this publication shall not be liable for any loss or damage
whatsoever suffered (including but not limited to direct or consequential loss) or personal injury suffered or sustained, during the
course of prize winning travel or in connection with any other prizes won. Academy Publishing, the promoter and agencies associated
with any promotion in this publication accept no responsibility for health, luggage, insurances, travel, personal expenses and transfers
other than specified. Entries remain the property of Academy Publishing, the promoter and agencies associated with any promotion
in this publication and cannot be returned. Academy Publishing, the promoter and agencies associated with any promotion in this
publication reserves the right to photograph and publish winners. Entries may be used for further marketing purposes by Academy
Publishing, the promoter and agencies associated with any promotion in this publication but are not made available to any third party.
This publication is printed on
papers supplied by
All wood originates from sustainably
managed forests or waste sources.
All mills utilise the Chain of Custody
system to verify fibre source. The end
product is recyclable.
All mills are ISO 14001 certified.
Viewpoints | Management/Legal
Coaching your sales staff
How trusts support and
protect your business
Kevin Vincent is a director of business improvement
consultants Vincent and Nugent Limited
Visit www.vincentnugent.co.nz
How often do you ‘field sales’ coach your
sales teams?
Sales coaching is an ongoing process of
analysing and discussing the performance of
your salespeople with the goal of improving
aspects that need strengthening and
reinforcing those that are performed well.
At the end of any coaching discussion,
salespeople should have a positive
feeling about themselves and the skills
they’ve performed well. They should also
be determined to strengthen any skills
identified as development needs.
In order for you to achieve these results,
it’s important to reinforce skills that your
salespeople execute well, and get them to
discuss areas which can be improved.
Two way discussions and idea sharing
between yourself and your salespeople are
critical to the coaching process.
Field sales coaching focuses on developing
the specific selling skills and knowledge of
your salespeople, such as selling benefits,
handling objections, closing, product
knowledge and the like.
Ideally, you need to be with the
salesperson on the sales call to observe skills
and behaviours.
Effective coaching takes place before the
sales call. This will help “set the stage” for
the situation the salesperson faces.
It means getting salespeople to brief you on
the background, or history, of the account
and to define their objectives for the call or
for the account.
This analysis will provide both of you
with the basis for strengthening the
salesperson’s performance.
Field sales coaching is one of the most
important activities you will perform in
terms of developing your people and
achieving sales improvement.
The benefits of field sales coaching
are numerous:
•It can improve the performance of
your salespeople
•It may help you discover new strategies
for approaching the accounts, which you
can share with your other salespeople
•It shows that you care about developing
your salespeople and want to help them
grow professionally. This can be a strong
motivator in their job performance. It
allows you to demonstrate your expertise
in the field
•It enhances your credibility
•Most importantly, field coaching is
the most effective way of generating
permanent improvements
in performance.
Catherine Muir is a partner at Malley & Co Lawyers,
specialising in trusts, commercial, property and
relationship property law.
Visit www.malley.co.nz.
The business environment in New
Zealand has become progressively
tougher. Changes in legislation
governing health and safety in
workplaces mean more onerous
duties and obligations are placed
on directors of companies.
Add in cash flow risk, increased IRD activity
in the area of tax compliance and an increase
in claims for defective workmanship in the
building industry and this covers just some
of the factors increasing the risk faced by
business owners today.
How a trust can help
Many business owners are turning to
trusts as a way of protecting their personal
and business assets from business risk. If
business and personal assets are in a trust,
it is less likely they can be accessed by a
claimant. The level of protection gained will
depend on how well the ownership of the
assets has been structured, how well the trust
deed has been drafted and how well the trust
is administered.
The importance of the trust deed and trust
administration
It is important to determine priorities for
how you will spend your coaching time
and with which salespeople you will work
with the most.
Not all trust deeds are created equal. The
drafting of a trust deed is not a “fill in the
gaps” exercise. Every trust deed should be
specifically drafted to provide for:
Also, you will need to handle your role
in the call with skill. You achieve this by
making the salesperson feel at ease and
by directing the customer’s attention to the
salesperson as much as possible.
•The objectives of the person establishing
the trust
•An appropriate class of people intended to
benefit from the trust assets
It also means making certain the salesperson
understands your expectations and
objectives for his or her development.
•The risks that the person establishing the
trust is seeking to protect against
But don’t leave it there - coaching also
takes place after the call. This is to
analyse how the salesperson handled
the sales presentation, or a particular part
of the presentation.
Many trust deeds leave too much control
with the person who established the trust.
This makes the trust more vulnerable to
third party claims. Care needs to be taken to
avoid this. The class of beneficiaries of the
trust (the people who can benefit from the
trust capital and income) should not be too
broad. This reduces the risk of trust claims by
beneficiaries and claims by former spouses of
family members if the marriage of a family
member ends.
This analysis after the call is one of the most
important times in coaching.
It requires that the salesperson break
down the key points and help analyse how
the call went.
•The type of assets that will be in the trust.
Vincent Nugent offers a one day
comprehensive “Field Sales Coaching”
training workshop for sales managers
throughout New Zealand. Please contact
[email protected] for information
on this course.
The trust deed should give the trustees
power to retain assets transferred to
the trust that are not authorised trustee
investments and release the trustees from
their obligation to diversify investments.
Good trust administration is equally
important. There should be an independent
trustee and that trustee should play an active
part in decision making. Trustee decisions
should be recorded in written resolutions.
Meetings should occur regularly to consider
the assets in the trust, how the income and
capital of the trust should be applied and the
circumstances of the beneficiaries.
Poorly drafted trust deeds and poorly
administered trusts are giving rise to
successful claims against trusts and trustees
by relationship property and other claimants.
What to look for in your trust deed
•The trust should have at least one
independent trustee
•The power to appoint and remove trustees
should be held by someone independent
of the trust
•The class of beneficiaries of the trust should
generally be narrow, but the trustees
should be able to add more beneficiaries
later if required
•The trust deed should have two classes of
beneficiaries, discretionary beneficiaries
and final beneficiaries
•The beneficiaries should be able to benefit
from trust assets in a number of different
ways so that income or capital can be
applied in a way that is best for that person
•The trustees should have power to hold
assets that fall outside trustee investment
duties under the Trustee Act
•The trustees should have power to vary the
provisions of the trust deed.
Importance of specialist advice
Trust law is a complex and rapidly
changing area of law. If you are considering
establishing a trust, seek advice from a
specialist trust lawyer to ensure your asset
structuring and any trust you set up gives
you the best possible protection.
(CMC) Children Massaging Children
as HAUORA lesson at schools
NZ Curriculum matching, award-winning & scientifically proven programme for education.
Students become calmer, happier and friendlier towards each other. CMC programme teaches
Empathy and Peace in the purest form.
www.childconnection.org.nz
- CMC, Created by
Eva Scherer
Viewpoints | Governance/Politics
Ever-changing employment
law on the move again
David Lowe is the manager of employment services
at the Employers and Manufacturers Association.
Visit www.ema.co.nz
The most significant change in the
employment arena in New Zealand
in the past 100 years was arguably
the introduction of individual
employment agreements brought
about through the Employment
Contracts (later the Employment
Relations) Act.
Law changes often reflect changes in society
and industry and with new employment
law later this year, businesses can expect
a further rebalancing in the workplace - in
their favour.
Amendments introduced to Parliament
recently propose changes to collective
bargaining, restructuring and the Privacy
Act, meal and rest breaks, vulnerable
workers or ‘Part 6A’ (of the Act), flexible
working hours, the starting-out wage rate,
strikes and lock-outs and the Employment
Relations Authority.
That’s a big list and the changes will
enable businesses to adapt more quickly to
changing market and business conditions,
preserving jobs and their very survival.
For example, currently, making changes
in unionised workplaces can be held up
for no good reason and to the detriment
of employees and the business in the
longer term.
A change being proposed will allow
employees a choice about whether they
should join a union and take on union
negotiated conditions, or negotiate their own
employment terms and conditions. Already, since May 14, the law requires
all unions to hold a secret ballot of their
members before striking. A majority must
be in favour of striking before strike action
can proceed. The secret ballot requirement
does not apply if employees have reasonable
grounds for believing the strike is justified on
the grounds of safety or health.
Furthermore, the changes coming to
workplace health and safety are sweeping
and will require attention and resources
from business. For example, a new emphasis
on occupational health aims to prevent
exposure to a health risk in the workplace.
A completely new OSH law will be put in
place to ensure everyone takes the issues
far more seriously and to impose deterrent
penalties. More training is likely for all
managers, not just those responsible for
OSH. Directors’ liabilities for health and
safety breaches are also under discussion.
Of course things don’t always turn out
well in workplace relations: employees
continue to take personal grievance cases
to the Employment Relations Authority
and sometimes these escalate to the
Employment Court. The EMA measures the
number and outcomes of these cases and
reports on them publicly each year.
We are pleased the statistics continually
prove our members, who have access to
daily employment law help at no charge,
plus seminars to update them, are more
likely to succeed in defending a personal
grievance claim than non-members. EMA
members succeed in two thirds of cases
compared with non-members who succeed
in much less than half of their cases. On
top of that our members pay legal fees on
average $5000 less.
This year we also decided to ask our
members which payroll system they
preferred, and why. The results showed
they mostly wanted a system that kept
them compliant with the law, was
simple to use (while of course ensuring
staff were paid on time and accurately),
and not too costly.
An addition to payroll since May has
been the starting out wage, to be paid to
16-19-year-olds in certain circumstances,
for the first six months in a job. It stands at
80 per cent of the minimum wage, with the
latter at $13.75.
Without an incentive, an employer with
a choice between an experienced and
an inexperienced worker will choose
experience every time.
While there is no silver bullet for creating
jobs for young people, the startingout wage offers a vital first step up the
employment ladder.
Addressing the price
of power
David Shearer is the MP for Mt Albert and leader of
the Labour Party
I’ve been travelling a lot lately
and business people around the
country have been telling me
that despite working harder than
ever, the high costs of doing
business mean the rewards just
aren’t coming.
There are many reasons for this. One I’m
committed to tackling is market failure in
power prices. Since 1999 power prices have
risen well beyond the rate of inflation - last
year it was five times faster.
That’s not right when electricity demand
has been flat. In contrast, many of our major
competitor countries have seen declining
electricity prices with reduced demand.
That holds New Zealand businesses and
industry back and makes it hard for us
to compete.
Labour is not prepared to sit back while
power companies cream super-profits at
the expense of households, businesses and
the economy.
My philosophy is that we need to make
it as easy as possible for our innovators
and businesspeople.
That’s why the next Labour Government will
create a new agency called NZ Power to act
as a single buyer of wholesale electricity.
NZ Power will act a bit like Pharmac. It will
ensure a fair pricing system so electricity
companies get a fair return on their
investment but will pass on the savings
to consumers.
Prices will fall for the average family by
more than 10 percent.
Businesses and industry will have their
power costs lowered by 5-7 percent,
allowing them to expand, hire, and
export more.
The policy will cost the Crown between
$60 to $90 million dollars; a drop in the
bucket when you consider that 1.7 million
Kiwi households will benefit by over half a
billion dollars a year that they will spend in
our economy.
We’ll cover the cost within the current
budgeted allocations for new spending and
stay on track to reach surplus by 2014/15 that’s important to us.
There are many countries around the world
that have a similar system - many of them
like South Korea and Brazil have some of the
fastest growing economies. It’s proven.
I fully support free markets, but when they
stiff consumers and hold back our growth,
it’s not acceptable. Just doing nothing, sitting
on our hands, watching power prices rise
and refusing to accept the market has failed
is not an option.
And the future for power prices looks grim.
With the asset sales plan going ahead,
electricity prices are likely to increase further
when overseas and corporate investors push
for higher returns on their investments.
This policy shows that it is possible to give
a lift to people and the economy while
balancing the budget. Labour balanced its
budget nine times out of nine. When the
National Government took over, the books
were in surplus. Since then every year, the
Government has been in deficit.
Our NZ Power policy will bring down your
power bill, stimulate the economy and create
the jobs we need.
We will be the smart, active, hands-on
government that meets you halfway. We’ve
got a suite of forward thinking policies to
help businesses grow, hire, export, and
develop an international reputation as a
country of smart operators.
Our policy is bold, but I have been
overwhelmed by the support it’s received.
Independent economists BERL estimate the
lower power prices will boost New Zealand’s
economic growth by $450 million and create
over 5,000 jobs.
www.aucklandtoday.net.nz July/August 2013 7
Viewpoints | HR/Training
Local or imported talent what is your position?
David Law is director of David Law & Associates
(NZ) Ltd specialising in general HR management,
employment relations and recruitment.
Visit www.davidlaw.co.nz Has the New Zealand economic
climate changed everything? Are
you receiving more job applications
from local candidates than you did
say two to three years ago? Are
they the quality applicants that
you’ve been searching for, or are
they what you’ve been receiving in
the past?
Recruiters are seeing wholesale changes in
the job market around the world and within
New Zealand.
New Zealand gained 4,300 migrants in the
year to October 2012, 3,200 fewer than in the
previous 12 months. Statistics NZ figures show
47,800 Kiwis crossed the Tasman to live in the
year to October. In the same period 13,200
moved from Australia to here.
Approximately two thirds were New
Zealanders returning home. Compared
to December 1979, NZ lost 333,400 more
residents to Australia than it gained. Most of
the population growth since then occurred
above the age of 40, while most migration
occurred below that age.
Net migration loss of New Zealanders
overseas, in particular to Australia, is
increasing. New Zealand employers looking
to the future should be mindful of this
trend and the government taking a degree
of responsibility by proactively reviewing
possible tax relief or other employment
related incentives.
Qualified, skilled international talent is rapidly
drying up combined with our own migration
loss. We have employers facing ongoing
increases and reduced cash flow who are
Tony Naidu is the founder and president of Biz-LX,
delivering online learning experiences across
the business curriculum for both academic and
corporate use. Visit www.biz-lx.com
forced to reduce their level of overheads. One
method has been to employ candidates who
are resident in, or have a legal right to work in
New Zealand.
“For the things we have to learn
before we can do them, we learn
by doing them.” - Aristotle
From personal observation, by doing this, it is
not solving the talent retention problem but
just moving the talent from one organisation
to another. “Robbing Peter to pay Paul” as the
saying goes.
Aristotle’s quote is a contradiction that holds
an undeniable truth. To me the emphasis of
the first part of the quote, “For the things
we have to learn before we can do them,”
is to set the scene of a situation where the
stakes are at their highest, where we can’t
afford to fail.
This not only creates a hard to fill vacancy for
one employer, but is also a cause for inflating
salaries. As people change jobs it inevitably
results in a salary increase, hence creating a
salary spiral.
This is also weighted by the desire of many
Kiwi employers to hire only those with
‘relevant NZ work experience,’ a commonly
used phrase when choosing not to employ
foreign labour. If this is essential criteria
for the role then recruiting New Zealand
residents makes logical sense, but it should
not outweigh other core competencies when
employing the best person for the job.
After all, isn’t this the desired outcome, or are
you settling for second best?
Through the consensus forecasts (from 11
organisations) published by the NZIER in
March 2012 it suggested a degree of
relative health in the economy moving
forward in a positive manner on a number
of key economic indicators. None of the
forecasts suggested anything other than
our economic management being
competent, but constrained by the health of
our export markets.
Incentives include reducing or removing fringe Take time to reflect on NZ’s strengthening
position internationally and the impact
benefit tax and introducing more creative tax
this has on current and future employment
incentives, including reviewing the level of
in your business, then review your retention
student loan interest rates. The government
and recruitment processes? Consider a greater
cannot continue expecting NZ employers
emphasis be placed on retention, and less
(especially SMEs) to absorb additional
on recruitment.
employment costs and create jobs.
Migration loss costs the country as a whole,
not only financially, but with the stream of
exiting professional talent that the country
simply cannot afford to lose.
Developing great leaders
through experience
However, should you need to recruit, always
do so with a quality candidate in mind. Do not
ignore your current high performers, as they
are your best investment and. Do not dismiss
overseas talent as a preferred option.
Better retention policies and sound
recruitment strategies will reduce costs and
will increase profits.
In a business context this could be a
critical negotiation to ensure the survival of
your company.
Then comes what appears to be a
contradiction, “we learn by doing them.” In
other words, we learn by experience, we
learn by experimenting and sometimes we
learn by failing.
So how do we get this unique opportunity
to “learn before we do”? How do we get
experience - especially when the stakes are
so high?
Think about your own company - would
you be comfortable throwing in an
inexperienced potential leader into a
situation where your company couldn’t
afford failure? In the real world, where you
fight for survival, it is hard to find these
learning opportunities.
At Auckland University, completing my
undergraduate business degree, I first
experienced an online business simulation.
The engagement this experience created
was different to any other learning I had
experienced at school or university before.
This virtual experience allowed students
to make business decisions with “real”
simulated consequences. Seeing for myself
how this could impact students, I joined
the New Zealand startup company that
had developed the simulation. It is still
my passion to give future leaders, both
students and executives, an opportunity
to gain experience without having to take
unnecessary risks.
For far too long the Socratic learning method
had remained virtually unchallenged. This
method is where the teacher presents
material to the student and the student
goes through a largely intellectual activity of
absorbing the material.
Simulations, or games, give current and future
leaders an opportunity to experience decision
making in a virtual environment, where they
can learn and develop confidence without
damaging consequences.
Although simulations were first developed for
business in the 1950s, it wasn’t until the late
1990s, when the internet became widespread
and simulations became web based, that
business simulations really flourished.
Attend any academic conference around
the world and you will find numerous
presentations in support of the idea that
people learn best by doing. The leading
accreditation body for business schools, the
Association to Advance Collegiate Schools
of Business (AACSB), states that “passive
learning is ineffective” and advises faculty to
“adopt active learning methodologies”.
By using simulations they have an opportunity
to face real life situations, sink their teeth
into the analysis, and then see the results of
their decisions.
Leaders develop through experience. Lectures
alone do not give leaders the insight they
need to have when faced with uncertainty.
Participation in simulated situations, where
there is no obvious “right” answer and
where there are consequences for their
decisions, both in economic terms and from
stakeholders, gives leaders an opportunity to
reflect on the experience.
Through this process of experience and
reflection, comes real learning.
Simulations can’t replicate every situation,
but they do offer the ability to develop the
leadership tool kit required for facing real
life uncertainty.
The world needs us to give future leaders
a chance to learn through necessary and at
times tough lessons. These lessons need to
take place in a safe environment, before they
are sitting across a boardroom table, trying to
negotiate a deal that their company’s future
depends on.
Viewpoints | Working Life/Sales
Consulting the right people Overcoming call reluctance
about your office layout
Robyn Pearce is a time management expert,
helping people turn time challenges into high
productivity. Visit www.gettingagrip.com
If your company is relocating or
you’re remodelling your premises,
I urge you to get input from the
people who’ll be working in it,
not just the boss, the architect or
the interior designer.
Nearly every week I hear stories about
offices designed with a primary focus on
what looks good, not what encourages
real efficiency. Maybe there’s something
missing in the curriculum for architects
and designers?
Far too often the people who will work in
the new space are only consulted after all
the design elements are finalised, if they’re
lucky. More often they’re presented with a
fait accompli – often it’s only a choice as to
where their desk will face, sometimes not
even that (especially in big offices). And
then, within days of moving, complaints
start to surface about inefficiencies.
I might be wrong, but it seems few
get advice from building efficiency
consultants who specialise in helping
companies use their office space effectively.
They can save you many thousands of
dollars and costly mistakes.
Here’s a small selection of stories I was told
by frustrated workers in different locations
around New Zealand.
One organisation has just moved most of
their staff from all around town into one
lovely new building. They reckon having
them all in one building will be more
efficient. They will certainly spend less
time walking between buildings, but as for
efficiency, I’m not so sure.
The organisation is mostly open plan which,
if they had plenty of quiet rooms, might
still be okay. However, space is already at a
premium and they haven’t yet got everyone
moved into the new building.
This is already putting a lot more pressure
on quiet rooms and the workers already
there report people running around with clip
boards, counting heads, trying to work out
how they can squeeze in 50 or more people
into spaces already quite tightly packed with
humanity. Heard of battery hens, anyone?
Of course we can make do with whatever
the environment allows – I’ve done it myself
more than once. And we can work very
effectively in very small spaces. Problems
arise however, when we have to constantly
share with other people in small spaces.
Why? Because we all have different
space needs and work styles, let alone
different roles.
Then there’s the new building designed to
meet the coveted five star green rating. I’m
a big supporter of energy efficiency, but did
anyone stop to consider worker efficiency –
and eye strain factors.
At least some of the staff can’t see to do their
work with the lower wattage light bulbs that
meet the coveted five star standard; so guess
what people are doing if they can reach the
light-bulbs?
While we’re on lighting, you might like
to do some research into the impact of
working under fluorescent lighting all day
long. Many people get eye strain, others
report headaches and there are many other
potential issues reported. And if a light is
flickering because it’s due for replacement,
some people will get really sick, often with
dreadful migraines.
And one last one for today; a very attractive
looking building with a lot of glass is
impossible to work in for the staff seated
anywhere near the windows. People
couldn’t see their screens. At first they put up
cardboard near their desks. That didn’t look
too good!
The firm then installed blinds. Now the
workers have to put their lights on to see and
can’t tell what the weather is doing, so they
feel like they’re in a box.
I’m sure all the organisations involved
in these stories were trying hard to create
beautiful efficient buildings. But in these
cases they’ve missed the most useful
planning resource – their staff – and it
would have cost them virtually nothing to
get their input.
Richard Gee is an author, international speaker and
trainer of sales people. His websites www.geewiz.co.nz,
www.geewiztv.com and www.successful.co.nz contain
examples and free strategies for sales marketing and
business development
Every sales manager dreads
sales people who will not go visit
customers or are reluctant via a
host of excuses of trying to sell.
Check the call guide or language being used
on the phone and the structure of the email
- especially the ending offer of action to
follow up.
You can add to these “I can’t get
appointments” and “I am waiting for
his decision”.
Lack of quote follow up
These are all symptoms of an exercise known
as ‘call reluctance’ where the salesperson is
scared to call and sell because of lack of skill
or likely refusal to buy.
This template includes a customer brief, your
offer, your benefits and the investment.
There must also be a set follow up time and
date to contact the customer. The check
every day for two weeks, then drive the
response to follow up quotes every day at a
set time.
Set the standard that emails and phone calls
do not count as activities to measure - only
They use excuses such as “It’s quicker to send face to face calls count and if emails and
emails” and “I have phoned, but he has not
phone calls are being counted, then change
returned my calls”, or “There is no time left
needs to occur.
today to drive out there and call”.
It is serious but can be fixed...
Personality
Examine the sales person personality and
check if it is outgoing and likes to meet
people or is timid and admin focussed.
By going on sales calls with the salesperson
you can help overcome this trait, or decide
to change roles or help find a new career if
the personality does not like meeting new
people. The actual cause of this issue was
that it was, in fact, a hiring mistake.
Skills issue
By travelling alongside your rep in calls you
can observe the skills used.
Set a standard that all quotes must follow
a template.
Sales planning
Encourage use of AIDA or SPEND as
structures that drive a decision and
spend time with your rep face to face
selling, to observe the use of a structured
conversation plan.
If these basic skills are not present, you need
to send the rep to training to build these
skills as your business depends on it.
Call reluctance might seem like a massive
hurdle, but it can be easily overcome with
the above strategies.
Look for listening technique, questioning
technique and their ability to overcome
objections.
Upcoming Auckland seminars
If any of these are observed - start training
them. Either do it yourself or put them on a
seminar / workshop to add skills.
June 19 - Leadership with Results Knowledge will bring the confidence back
and help make a good sales rep.
June 18 - Sales Basics
July 16 - Sales Basics
July 17 - Sales Management
Aug 13 - Sales Basics
Aug 14 Advanced Selling
Telephone or email focus
This is time wasting and non productive.
You hired for face to face selling skills - not
actions that get there by phone calls for
appointments and emails.
Viewpoints | Online
News | Events Diary
Getting your head in
the cloud
Steve Lowery is the director of myOffice –
specialists in construction sector business support,
focussing on accounts and business systems.
Visit www.myoffice.co.nz
Working in the cloud creates
a certain magic and simplicity
in your business. It gives you
instant, anywhere and real time
information that allows you to
get on with the ‘money making’.
Putting your accounts in the cloud is the
exact opposite of walking around with
your head in the clouds. Already more than
135,000 businesses are actively using Xero
and more than 150 software companies
are linking their software applications to
Xero. What this means is you have the
ability to use Xero to manage pretty much
any part of your business.
And by moving many of your business
systems into the cloud, the sky is the limit.
You have instant access to everything
happening in your company, from any
device, anytime, anywhere in the world.
Xero, the world’s easiest accounting
software, is in a league of its own when
it comes to saving time and giving you
instant snap shot of your financials.
You only pay for what you need and there
are companies like us that will get you set
up, manage the running of and support
your accountant in ensuring Xero is adding
value to everything you do. Then as your
business grows and changes, you can add
in additional services to increase
your productivity.
So what is cloud computing? Many have
asked the question, it’s just the internet
isn’t it? No. You make use of the internet
to connect your device (that could be your
computer, tablet, phone or laptop) to the
cloud. Simply put – the internet is the
connection to where your data is stored.
Like many others starting to consider
the cloud as a viable business option,
you want to know if your information
is safe. Yes it is. In fact, it’s safer than
on your computer at your office. Your
computer can be stolen, damaged or
corrupted quite easily, in the cloud it is
hosted (looked after) by companies that
spend millions on systems and experts
to protect your data - just like all your
banking data you access online.
What the cloud can do for you
Remote access on any device
Going ‘to the cloud’ gives you mobility.
Anywhere, anytime, on any device… it’s
available everywhere and to other members
of your team.
Access to real time info
Make decisions fast when you are out in
the field, away from the office or on a job,
knowing you have the right information.
Regular financial reporting helps you
to prepare for the future, whether it is
increased stock levels, declining sales
trends, increasing costs, or tax planning.
Banking and billing with ease
In Xero you create and then send your
invoices to your customers – it’s all
tracked and you will always know who
has and hasn’t paid and what is owed.
Better still, when you spend money, your
bank statements feed directly into Xero,
eliminating the need for manual input
which results in a massive time savings.
Delegating work
Information can be shared between multiple
users and computers and all viewed at
the same time, so with everything in one
place, delegating and tracking information is
simple and seamless.
Wide range of solutions
There are 150-odd companies that plug
into Xero, meaning there is nothing you do
that will not work seamlessly as you grow,
expand and introduce new systems. There
are online payroll systems, automatic data
entry and job-management programs that
can effortlessly track and process quotes,
jobs, stock, back cost and so much more –
feeding information straight into your
Xero. Magic!
Your data is always safe
If the worst happensyour information is
always safe. After a disaster and as we
saw in Christchurch, you don’t have to wait
to get access back to a building or dig a
server out of the rubble – hook into the
internet and you won’t have lost any of your
account information.
Online cloud technology can save you and
your business hundreds of hours resulting in
massive productivity improvements!
Can you
sell?
If so, we
want you
!
EVENTS
DIARY
What’s happening on the
business and entertainment front
MONDAY, JUNE 17
Motivation and Leadership for Managers
Motivating and leading your staff can
be intimidating prospects for new and
experienced managers alike. MIT Business
Course Motivation and Leadership for
Managers will teach you the theory and
practice of leadership and motivation,
equipping you with this vital skill set.
For more information visit:
www.businessatmanukau.co.nz
THURSDAY, JUNE 20
Leadership Skills for Supervisors
Wondering how you can effectively lead
your team? You remove the roadblocks for
staff and lead them to success. Effective
communication is critical to quickly develop
new staff and manage difficult situations.
Getting the best from employees requires
leadership skills and effective management
of people.
For more information, go to:
www.minervalearning.co.nz
THURSDAY, JUNE 27
Project Management
Find out about the project management
lifecycle and understand what should
happen, when it should occur, how to
manage stakeholders and what makes a
project a success. This high level overview
will provide you with an understanding of
what project management is about and
what it involves. Gain insights to the tips
and tricks of effective project management.
For more information, visit:
www.eventfinder.co.nz
SATURDAY, JULY 27 - 28
The Ultimate Women’s Expo
Grab your mums, aunts, sisters, daughters
and friends to relax, rejuvenate, revitalise
and transform. Be empowered, inspired and
motivated by our special keynote speakers,
workshops and seminars. Indulge in lots
of free samples, gourmet tastings and
delicacies. Discover the season’s best from
boutiques to emerging designers.
www.womensexpo.co.nz
SATURDAY, JUNE 29 – 30
The Green Living Show 2013
The Green Living Show is New Zealand’s
national sustainability show for consumers
and industry. Come together and learn
and grow for a sustainable future. Four
shows in one extraordinary event: NZ Organic
and Natural, Healthy Lifestyle, Ecobuild and
Innovation. Enjoy various seminars, demos
and workshops for consumers
and businesses.
www.organicexpo.co.nz
TUESDAY, JULY 30
Business Budgeting
Understand how to plan a budget for your
business, how different budgets affect
an organisation and which budgeting
techniques are best suited to your financial
circumstances in Business Budgeting, a
half day course. You will learn how to
distinguish between budgets and forecasts,
comparing forecasts against actual results
and examining the impact of budgets on
organisational performance.
MONDAY, AUGUST 5
Meaningful Minute Taking
A one day conference for people who
participate in various meetings in their
workplace, community or sports groups as a
note/minute taker.
www.eventfinder.co.nz
TUESDAY, AUGUST 20
Integrated Marketing
Having an integrated marketing plan is
essential to drive sales and run an effective
business. This workshop will make sure you
create marketing plans which deliver an
effective and integrated approach to your
marketing. Using real business scenarios
across a wide variety of sectors and company
sizes, you will learn how to develop and
deliver an integrated marketing plan that is
aligned to your business goals and includes
the most current tactical options.
To register, go to: www.chamber.co.nz
WEDNESDAY, AUGUST 28 -29
Communication Strategies
Communication is essential to our everyday
life. Effective communication avoids
misunderstandings and enables us to
connect. Communications is not just about
talking; it includes listening, body language,
effective questioning and assertiveness.
Learn these skills and techniques and more
to become an effective communicator.
.
les people
,
nting for sa llphone bill is huge
roup is hu
ce
G
ur
ng
yo
hi
is
y,
bl
rt
Pu
pa
y
e
th
em
of
ad
e
th, the Ac
you the lif
Due to grow g for you if you are
in
can sell!
u
yo
d
an
We are look
…
iday drinks
ssential
you love Fr
everyone
sciplineise
totalkto
ethicanddi ourappreciated
k
or
w
ur
ndbeable
a
ss
ne
si
bu
• Yo styisamust–hum
of
ne
erstanding
and • Ho illneedagoodund
gtraining
’s
uw
ndon-goin
O
a
Yo
CE
al
o
iti
t
•
in
le
speop
ssaryas
fromTrade
tnotnece
eferredbu
on
periencepr
Ex
•
scommissi
tprovided
retainerplu eforyou
sm!
or
f
ia
o
pp
us
su
up
th
e
en
ad
suranc
blem
oozing
agesavaila subsidisedhealthin
uMUSTbe
• Yo usremunerationpack
hoursand
le
ib
rio
ex
Va
,fl
•
lybonuses
plusmonth
my.net.nz
urfamily
yo
d
an
di@acade
1 5087or
6
9
u?
3
yo
0
e
n
lik
o
ay
sound
er,DiBarcl
Does this
eHRManag
econtactth
as
le
,p
so
If
News | Ideas
Brainstorming
By Kevin Vincent
Wikipedia states
“brainstorming” is a
technique used to gather
a large quantity of ideas,
with the ideas generated
geared towards solving a
specific problem.
Highly efficient, simply structured
brainstorming by staff is essential for floating
good ideas, like cream, to the top. Listening to
each others’ ideas fuels rapid development of
innovative solutions as well as building team
trust, awareness and motivation.
Brainstorming is one of the creativity tools
that elicits answers when they cannot be
easily identified or found. It is a group activity
where your staff are led by a facilitator and
if the facilitator does a good job, success and
innovation are most likely to be achieved.
Brainstorming is a powerful tool used by
teams and businesses around the world. Many
business teachers and seminar leaders are
teaching using brainstorming techniques.
The following are some activities that
either trainers or teachers can use to help
lead their participants in more productive
brainstorming sessions.
It is a tool for generating ideas. It is an activity
in which all members of a group (whether it
be a work team, classroom, committee, etc.)
contribute to a list of problems to be solved or
solutions to a problem. Brainstorming helps
get a lot of ideas into discussion in a short
amount of time. Brainstorming may look
unstructured, but to be effective, there should
be some ground rules.
To deliver an effective brainstorming
session, rather than running laissez-faire
sessions on the one hand, or heavily scripted
meetings on the other, build the following
“dos” and “don’ts” into an otherwise noholds-barred process.
Brainstorming dos
•Start a brainstorming session with a short
written question narrowly defining the
problem to be worked on. In formulating
this question don’t assume too much about
how the problem is going to be solved
•On a large sign in the brainstorming
room post a rule prohibiting “critiquing
and debating” during brainstorming, or
a bell that can be rung when critiquing
begins. This allows a way to gently
remind participants to reward rather than
discourage each others’ thinking
•Have only one conversation at a time. To
participate in a particular conversation,
make a contribution by building on the
ideas that others have set forth. After one
conversation is finished, you can start a
new topic or idea
•Write out ideas and put a sequential
number next to each. Numbering helps
participants understand how productively
their brainstorming is going, and helps
people keep track when jumping back and
forth between ideas
•The brainstorming session facilitators
should sometimes encourage additional
comments. This will focus the group on
issues that are particularly interesting to
the group and at other times they should
suggest switching to a new idea, as energy
and momentum about particular issues
ebbs and flows
•Cover as much of the walls of the room as
possible with writable surfaces like paper
or whiteboards and have people write
down major ideas. Ensure there is plenty of
room and wall space available
•Later in the session, returning to the
particular spots in the room where
ideas were written as they were discussed
will provide a “visual memory” that
will help participants remember what
was discussed
•Consider warm-up exercises before
brainstorming, particularly if participants
don’t know each other, haven’t
brainstormed much, or are under a lot
of pressure. Simple “pass-it-on” word
games or a homework assignment to
get hands-on experience with products
related to the brainstorming topic, are
two popular warm-ups. The quantity and
perceived quality of ideas improves when
participants do warm-ups first
•Use plenty of “mind-mapping” and
diagrams, and don’t be afraid to act-out
or build crude mock-ups of what you are
talking about on the spot to make the
concepts more tangible and exciting
for participants
•In addition to the ideas themselves,
brainstorming is valuable because
everyone gets a chance to be heard and
acknowledged by the group.
Brainstorming don’ts
•Don’t let the boss speak first
•Don’t insist that everyone take a turn
•Don’t limit the discussion to the opinions of
“experts” on any subject
•Don’t brainstorm only during off-site retreats
effective brainstorming should become
natural at work
•Don’t outlaw silly ideas or penalise the
people who bring them up
•Don’t try to write everything down.
Keep in mind that brainstorming is only the
first third of a problem solving process. It
generates the ideas.
It is now up to the participants and team
leader to organise the ideas and determine
what to do with each one.
What successful people do
By Stephen Lynch
What are the reasons that some
people (and companies) reach
their goals, while others never
seem to fulfill their potential?
Playing to your natural strengths and talents
is one of the major keys to success – this is
doing the things that come naturally and
easily to you – the things that you really
enjoy and find fulfilling.
In addition, successful people achieve their
goals not only because of who they are, but
more often because of what they do.
Here is our take on what successful people
(and companies) really do:
Be specific
When you set a goal, make it obvious
exactly what you want to achieve and by
when. Just expressing an outcome (say, sell
100 widgets this quarter) is not as powerful
as expressing your goal as a specific,
tangible project that will achieve the desired
outcome when successfully implemented.
Champagne test
Goals and projects should be expressed in
a way that it is obvious what the finish line
is that you intend to hit by the due date. For
long term projects – what is the desired
milestone that you want to reach by the
end of this quarter? Is it clear to everyone at
which point they can pop the champagne
cork this quarter to celebrate achieving that
specific milestone?
Balance optimism with realism
Set yourself up to succeed. Set realistic goals
and due dates that take into account that
you will also need deal with any fires that
come up along the way - yet still achieve
your milestones. Don’t underestimate the
difficulties and challenges you will face
along the way. Your colleagues are counting
on you. Only make promises you know you
will be able to keep.
Make time for strategic execution
“Business as usual” must keep happening
in the meantime. You still need to create
opportunities, make sales, deliver products
and services and collect money – the stuff
you do every day to pay the bills. But then
you also need to make time (I suggest
dedicating half a day every week) to take
specific meaningful actions that will move
your strategic priorities forward. Knife and fork it
What one action can you complete by the
end of the week that is going to move your
progress forward another step? Be specific. It
needs to be a binary (yes/no) action that is
within your control that you can check off
and be held accountable for saying, “yes, I
completed that action this week”.
Measure progress
You must track exactly how far you have
come and know exactly how far you have
left to go. Measure your progress every
week. Are you on schedule or do you need
help? Are you behind schedule and in danger
of missing your due date? Be honest and
confront the brutal facts. Don’t wait until
the near the due date to signal that you are
running behind.
Man up!
Show that you have the grit to do what it
takes, to overcome the obstacles and get it
done. The more you exercise your courage
muscle, the stronger it becomes. There
are things we have to do that we don’t
particularly enjoy doing in order to achieve
success – but you have to “eat your veggies”
before you get to have any dessert.
Celebrate achievement
You do pop the cork when projects are
implemented or goals are reached don’t
you? Make sure you praise and appropriately
recognise achievement. Put away “the
whip” and enjoy those moments of success.
Stephen Lynch is the chief operating officer
of Global Operations at RESULTS.com.
Information kindly provided by RESULTS.
com: www.results.com
News | Trends
Pinned it
Here are a few pointers:
By Davina Richards
How many of you growing up pinned inspiring,
motivational and thought provoking posters,
photographs, messages, cards or items onto your
bedroom wall?
Then it’s no surprise the online scrapbook
Pinterest, launched in 2010, is a proven hit
with 48.7 million global users.
One of the fastest growing social media
websites since Facebook and Twitter came
and rocked the social media platform,
Pinterest connects people through their
common interests using visual images
which can be easily navigated on an
online pinboard.
And there’s no doubt that it’s become a
religious daily habit for many users who
love everything from art, travel, science,
technology, fashion, crafts and anything
in between.
It works by allowing users to create and
title their own boards, and ‘pin’ their
favourite images or videos. Upload your
own information, pin, re-pin, share, follow,
collect and organise. Each and every pin
can be ‘liked’ and commented on, so you
can share your interests with people from
around the world. Welcome and encourage
comments; this is a social network after all.
Pinterest is now one of the most effective
and powerful marketing tools used today,
with many SMEs turning towards the trend
to propel their business forward by creating
brand awareness, web traffic and increase
sales. Having a presence on Pinterest
encourages users and potential buyers to
pin your products and comment on what
they like (or dislike) about it.
Pinterest may not be right for some
brands and it’s true it has a wider female
demographic, but the popular platform is
evolving and we could see a climb in male
users in the future.
Consider who you want to aim your
business at and how Pinterest will help you
2
1
“
Consider who you
want to aim your
business at and how
Pinterest will help
you to reach them.
Remember that
Pinterest is all about
the visual rather than
the words.
”
Be positive
Choose images carefully. Consider
what it offers to users and how this
will reign in potential customers.
In doing this, you can engage
with users, increase brand identity
awareness, drive traffic to your
website and boost sales.
Share images which are inviting
and show company growth and
stability. Choose positive images of
your brand, offers and products to
pin on your board and make sure
they motivate, inspire and educate
the user. Regularly update with
new images or videos to maintain
online interest and promote your
brand to a specific audience.
3
4
Be involved
Pin It
Re-pin, comment, tag or ‘like’
pins from other businesses.
Taking a proactive approach
means you’re getting your
business known and not coming
across as a pushy marketer.
Encourage users to pin your
website. Having a ‘Pin It’ button
allows an image on a website to
be pinned instantly by the user.
Install this to your own website
and additionally, include the
‘follow me’ button.
5
6
Interaction
Social media
platforms
to reach them. Remember that Pinterest
is all about the visual rather than the
words. Text light and picture heavy is the
way forward.
If you have a verified website, you will
receive information to monitor your
performance such as how many people
have visited your site from Pinterest,
your most repinned and your most recent
pins. This way you can work out what
content Pinterest users are more likely to
respond to.
Strategy
It’s not just about pinning and
responding. Heighten user
engagement by making direct
interaction available. Include
multimedia in your pins such as
videos, podcasts, demos, tutorials,
presentations, and respectively
why not ask customers to upload
images of themselves using or
wearing your product?
‘talk’ to each other, so it’s a good
idea to connect your Pinterest page
onto Facebook, Twitter and embed
in your blog, this way more people
can see what your pinning and
reach a wider audience.
7
No matter what stage you’re at in your
business venture, use Pinterest to help
you promote and market your business
and to guide you to make better
marketing decisions.
www.pinterest.com
8
Pin placement
Freebies
When you need information you
expect to source it quickly and with
the most important information at
the top. Increase viewer numbers by
placing your pin boards on the top,
second row or near the middle of
your pinboard so users don’t have to
scroll endlessly to find what they’re
looking for.
Many successful businesses offer
free items to attract customers and
convert them into buyers. Follow
suit by including podcasts, white
papers and e-books on your page.
10
9
Stand out
Confirmation
Use search engine optimisation.
Optimise your Pinterest page by
highlighting key words, phrases,
titles and descriptions so your
business will be found quickly on
search engines.
Online users like to know a website
is authentic. Verify your website
and be a trusted source. You’ll also
be able to access the Pinterest Web
Analytic feature which allows you to
track consumer interest. Use this to
move forward with future strategies.
News | Auckland Today birthday special
The wish list
By Melinda Collins
There’s something special
about turning 100. While
we didn’t quite get to
meet the Queen for our
100th issue of Auckland
Today, we did the next
best thing. We spoke
to Prime Minister John
Key, Auckland Mayor
Len Brown, Auckland
Chamber of Commerce
CEO Michael Barnett
and Labour leader David
Shearer about key issues
facing Auckland, how
they can be addressed
and what’s on their wish
lists for the city’s future.
The recent budget, and the run up to it,
saw announcements designed to help
ease housing affordability pressures, and
ensure we work effectively with local
authorities in both Auckland and other
regions on these issues.
Rt Hon John Key,
Prime Minister
“Auckland is hugely important to the
future of New Zealand. The city is an
economic powerhouse and home to a third
of New Zealand’s population. It’s vital that
Auckland has the transport infrastructure,
housing and amenities to succeed, and
at the same time provides a good living
environment for people.
The National-led Government is acutely
aware of the challenges facing the Auckland
region and is working hard alongside
Auckland to deal with them. Those
challenges include pressures on Auckland’s
infrastructure and housing arising from the
region’s population growth.
The Government is working constructively
with the Auckland Council, and
communities, on these issues.
Before the budget we announced $377
million for two housing initiatives that
will have a positive impact on Auckland.
The first was to build up to 3,000 new state
house bedrooms – adding new bedrooms to
three-bedroom state houses. It is expected
to deliver up to 3,000 new state house
bedrooms to 2,000 properties over the next
two years - three-quarters of them
in Auckland.
The second was an additional 500 two
bedroom state houses built over the next
two years on large Housing New Zealand
properties in Auckland. There is strong
demand from Housing New Zealand tenants
for more two-bedroom homes in the city.
The budget had an initiative involving
special legislation – the Housing Accords and
Special Housing Areas Bill – that enables
councils and the Government to streamline
new housing developments in areas where
housing is least affordable.
The Government’s aim with these moves is
to allow it to work with councils to create
accords for new housing developments.
The first of these accords was agreed and
announced with the Auckland Council before
the Budget.
It is expected that the first special housing
areas will be designated later this year.
Transport is another big challenge for
Auckland, and here too the Government is
working hard and investing heavily.
In the 2008-09 to 2011-12 period, the
Government spent $4.4 billion on transport
in Auckland. This included $2.1 billion on new
state highways and $1.3 billion on public
transport infrastructure and services.
Auckland has received 59 percent of
government funding for public transport
infrastructure and services, 52 percent
of state highway investment, and 38
percent of the Government’s total spending
on transport.
I want to see an Auckland that is vibrant and
growing, offering the jobs and economic
growth we need. And the Government’s
focus on jobs and growth is why it negotiated
with Sky City for an international convention
centre. The new facility will have capacity
for 3,500 delegates, and will be built and
operated to international standards. It
will be capable of attracting international
conferences to New Zealand.
The economic benefits of the convention
centre are projected to be an additional
$90 million a year into the economy. Up to
1,000 workers would be employed during
the building phase and about 800 would be
employed by centre.
The Government is working hard on
the challenges Auckland faces and I am
confident we can address those issues and
see the vibrant, diverse and growing city
we all want.”
What are the key issues facing Auckland?
“What Auckland badly needs is decisionmaking leadership. At the heart of all the
big issues facing Auckland is the need for
a bold, focused leadership dedicated to
unlocking the roadblocks.
Michael Barnett
Auckland Chamber of Commerce CEO
We know Auckland’s problems – finding
the money to address Auckland’s transport
infrastructure deficit; ensuring the public
transport system runs efficiently and is
reliable; identifying land for quickly
building the affordable houses we urgently
need; having a Unitary Plan to provide the
rules for the integrated advancement of
Auckland – not just for more residential
developments, but where parks and reserves,
businesses and utility services will be located.
We need leadership that has an overall view
David Shearer
Leader of the Labour Party
“We’re expecting another million people
in Auckland over the next 30 years. Our
challenge will be generating new high-value
jobs, enhancing our reputation as a centre
of learning, installing a fast and efficient
transport system, building thousands of
affordable first homes, and making the most
of the jewels in our crown – our two harbours
and stunning parks and Waitakere Ranges.
With flair and good design and leadership the
sky’s the limit for Auckland.”
How can these issues be addressed?
“We need a clean, modern, revitalised
Auckland that feels great to live in – and
that means a world-class rail system. That’s
why a Labour-led government in partnership
“Simply put – housing, moving and employing
our current and future Aucklanders. Statistics
New Zealand estimates that an additional
million people will live in Auckland by 2040,
and 60 percent of that will be natural increase
– births.
Len Brown
Auckland Mayor
Photo taken by Jay Farnworth.
Housing availability and affordability, and
effective transport – both free-flowing roads
and good public transport are essential to
Auckland remaining a great place to live.
We also need to ensure Aucklanders have
opportunities to work in high-value and
skilled jobs, and that our young people have
clear pathways into training, higher education
and employment.”
How can these be addressed?
“With input from tens of thousands of
Aucklanders, Auckland Council formed the
Auckland Plan – the 30-year-vision for the
social, physical and economic development of
our city. Our Long-term Plan and annual plans
of the issues and can join the dots and
make things happen in a way that gives
Aucklanders confidence that our problems are
getting solved.
Leadership isn’t about the polling booth, it’s
about having the courage to make the tough
decisions and holding firm to get the results
that make Auckland a better place to live,
work and play.”
How can these be addressed?
“Story telling. If Aucklanders understand the
problem and the solution then there is a good
chance they will be willing to share in putting
the solution in place. There is a story to be
told about what Auckland’s problems are and
the solution. Storytelling is at the heart of
with the council will build the Auckland City
Rail Link.
Turning Britomart from a terminus into a
tunnel will double the number of trains on the
network and allow trains every five minutes.
Commuters will experience more direct
journeys, fewer train changes and faster
access to work. Some will have their travel
time cut in half.
effective leadership. It is through story telling
that a constituency for the action we need to
take can be created.”
What is on your wish list for the future
of Auckland?
“Both of the above. The linking of decisionmaking leadership and telling the story
of why a particular action is needed, what
is involved and how it will happen and when
is very much on my wish list for the future
of Auckland.
My wish list is for real leadership that is
centred 24/7 on action to get results and
make a real difference. .... We need a reality
check and some action, not a bumper sticker
slogan, for taking Auckland forward.”
economic policies designed to grow a
clever, ideas-based economy that turns
heads internationally and brings our talented
Kiwis home.”
of Auckland?
“Affordable housing, great jobs, a modern
efficient public transport system, a revitalised
We’ll work with businesses, local communities and vibrant central city and a waterfront that
is a magnet for Aucklanders – a place where
and councils to build vibrant, high-quality
communities around public transport centres, we can all live, work and play.
and we’ll do it beautifully so people will be
The wonderful work that’s been done at
really proud to live and work in those places.
Wynyard Quarter and Britomart are just a
taste of what a stunning urban environment
Labour’s KiwiBuild policy of helping
Aucklanders can look forward to – not just on
100,000 Kiwi families into affordable first
the Waitemata harbour but the Manukau too.”
homes will be part of this, as will our suite of
look at how we are going to fund this vision
and how we are going to implement it,
while the draft Unitary Plan is the regulatory
toolkit which will guide it.
We have secured the route for the Central
Rail Link, the single-most transformational
infrastructure project we have, which with
our new electric train fleet, will unlock the
potential of our entire suburban rail network.
This will dovetail with dramatically improved
bus services, which we start discussing with
communities this month [June], and the
integrated ticket.
We are working on a housing accord
with the government, to speed up the
pace of building new homes, including
affordable housing for first-time and lowerincome buyers.
We have a 10-year Economic Development
Strategy well underway, including a strong
business development programme run by
our ATEED organisation.
And we are starting to see good results from
our Youth Connections programme, which
links high school students with local mentors
and employers, and gives our kids clear paths
towards future training and employment.”
of Auckland?
“I want Auckland to be the world’s most
liveable city and we are well on our way to
that, although we have work to do. There’s
a real sense of optimism and pride returning
to Auckland as we see what’s possible and
we have successes with new ways of doing
things, be it exciting new spaces and buildings
around Auckland, interesting collaborations
between public and private entities, or
industry hubs where our best innovate minds
can bounce ideas off of each other.
We are finding Auckland solutions to Auckland
challenges, and long may that continue as we
sort out our transport and housing challenges
and make Auckland a truly international city.”
Auckland’s hot 100
This month marks a very significant milestone for
Auckland Today. We have reached our one hundredth
issue and with this, put together a list of 100 things to
do and see in Auckland.
10 Must-dos
1.
Skydive
2. Auckland Sky Tower
3. Island-hop
4. Canyoning
5. Auckland Whale and Dolphin Safari
6. Kelly Tarlton’s Sea Life Aquarium
7.
Auckland Bridge Climb & Jump
8. Rangitoto Island
9.
Scenic flight
10. The Civic
10 Fishing spots
1.
Auckland Harbour
10 Beaches
10 Surf Spots
1.
1.
Long Bay
Piha
2. Mission Bay
2. Muriwai beach and Maori Bay
3. Kare Kare beach
3. Daniels Reef (south of Leigh)
4. Muriwai & Bethell’s Beach
4. Takapuna
5. Waiheke Island
5. Mangawhai Beach and Te Arai
6. Browns Bay
6. Manu Bay, Raglan
7.
7.
Home Bay on Motutapu Island
Bethells beach
8. Takapuna Beach
8. O’Neill’s Bay
9.
9.
Maraetai
10. Waitakere
Great Barrier Island
10. Long Bay
2. Hauraki Gulf
3. Waiheke Island
4. Motuihe Channel
10 Family days out
5. Cornwallis Wharf
1.
6. Campbells Bay
2. Rocket Ropes
7.
3. Rainbow’s End theme park
Devonport
Auckland Zoo
8. Birkenhead Point
4. Maritime Museum
9.
5. Eden Gardens
Charcoal Bay/Island Bay
6. Butterfly Creek
10. Lake Pupuke
7.
Stardome Observatory
8. Snow Planet
9.
MOTAT (Museum of Transport and
Technology)
10. Kelly Tarlton’s Antarctic Encounter
and Underwater World
10 Cool day trips
1.
The free things to do
Matakana
2. Waiwera hot pools
10 Bars
3. Devonport sea-side village
1.
4. Kawau Island
2. Fukuko
Sale St
5. Mount Eden and One Tree Hill
3. Ebisu
2. Wildlife encounter at Goat Island
6. Parnell village
4. Xuxu
3. Auckland Art Gallery
7.
5. Tyler Street Garage
4. Manukau Heads Lighthouse
8. The French Market La Cigale
6. La Zeppa Kitchen and Bar
5. The Domain, Auckland’s oldest park
9.
7.
6. Auckland harbour
10. Auckland Botanic Gardens
1.
7.
Climb Mount Eden
Rainforest of the Waitakere Ranges
8. Auckland beaches such as Mission Bay
9.
Rangitoto
Mission Bay
Brew on the Quay
8. 1885 Britomart
9.
Northern Steamship Co
10. Rakinos
Auckland’s regular cultural events
10. Surf
10 Restaurants
10 Cafes
1.
1.
The Grill
2. Cafe Karadeniz
3. The French Café
3. Dizengoff
4. The Grove
4. Frasers Café & Espresso Bar
5. Cocoro
5. The Fridge
6. Antoine’s
6. Gala Café
7.
7.
Clooney
Jafa
8. Toto
8. The Little Grocer
9.
9.
Vinnies
10. Kazuya
Rebo
2. Roxy
Richmond Road Café
10. Verve Café
News | Business Tips
The personality profiles of top salespeople
By Stephen Lynch
Curious
The evidence suggests
that the personalities of
truly great salespeople
plays a critical role in
determining their success. Top salespeople have a hunger for
knowledge and information. They learn as
much as they can about their industry and
their customers. They ask their customers
difficult and uncomfortable questions in
order peel back the layers and get to the
heart of the matter. Top salespeople want to
know as soon as possible if the customer is
willing to buy their solution, and what they
need to do to win their business.
Modest
Surprisingly, the most successful salespeople
do not conform to the fast talking, pushy
salesperson stereotype. These egotistical
salespeople tend to alienate far more
customers than they win over. Rather than
making themselves the rock star, the top
salespeople positioned their colleagues in
the company as being the rock stars, and use
their colleagues to help them win the sale.
Conscientious
Top salespeople take their responsibilities
seriously. They can be relied on to keep their
promises and follow up when they say they
are going to. However, this does not mean
that they run after the customer’s every
demand. Instead, they take control of the
relationship and lead the customer by the
hand though the sales process.
Friendly, but not
overly friendly
Achievement-oriented
Top salespeople are fixated on achieving
their goals and measure their success by the
sales numbers and how they compare to their
peers. They figure out what they need to do to
make sales, and they go out and get it done. Courageous
Top salespeople are not self-conscious. They
do not get embarrassed easily. They are
willing to risk rejection, and are even
prepared to rankle customers in the sales
process. They aggressively believe in what
they do and will boldly do what it takes to
get the job done.
Thick skinned
A high percentage of top sales people
come from sporting backgrounds where
they are used to tough competition, dealing
with disappointments, bouncing back
from losses and experiencing the thrill of
winning. If they get knocked down, they
don’t stay down for long.
Very friendly salespeople can build good
relationships with prospects, but often have
difficulty asking for the sale. Top salespeople
keep it professional and establish a position
of authority and dominance where they are
able offer good advice and recommendations
to the customer, and the customer willingly
acts on those recommendations.
Do your salespeople have what it takes?
Information kindly provided by RESULTS.com:
www.results.com
How to make better decisions
By Stephen Lynch
Consider both costs and benefits
Our minds tend to consider either costs or
benefits only. Taking both perspectives into
account takes mental effort. Force yourself
to list the pros and cons. One factor we often
forget is the ‘opportunity cost.’ When we
do one thing, we can’t be doing something
else at the same time. It’s either or. When
you watch TV the benefit is relaxation and
enjoyment - but the cost is that you can’t use
that same time to read a business book.
Justify yourself
When we think someone will check up on
us we make more mental effort, leading to
better decision-making. Imagine you have to
justify your decision to someone else. Would
you still make that decision?
Distance yourself from the issue
Our brains are influenced by our current
emotions, which can impair rationality. Big decisions are better made after a night’s
sleep. Step back and consider the likely chain
of events. What are the future implications
of this decision? Have you considered all
the consequences?
Don’t believe the hype
It’s easy to be persuaded by vivid stories
and ignore scientific evidence. Our minds
are naturally influenced by sensational
information that is high on hype, but low
on factual substance (e.g. as propagated
by the media). Look carefully at the
information source and sample size - are
you being manipulated?
Make fewer decisions
Peter Drucker said effective executives do
not make many decisions - they concentrate
on making a few important ones. Make the
big strategic decisions, rather than try to
solve lots of little problems. Do not make fast
decisions. Make the right decisions that have
the biggest impact.
What would Spock do?
Just reminding ourselves to think
rationally helps us make better decisions. Consciously trying to think rationally will
also help activate all the other techniques
described here.
More than 400 participants attended the
EPIC NZ 2013 conference on May 24 at the
Langham Hotel Auckland. The conference
was aimed at connecting New Zealand’s
ethnic and mainstream small and mediumsized enterprises (SMEs) to better harness
trade opportunities.
In her welcome speech the Minister for
Ethnic Affairs, Judith Collins highlighted the
advantages of having a culturally varied
business landscape in New Zealand to
help overcome the country’s isolation from
major markets.
to learning, networking and making
connections.
“EPIC NZ 2013 was, in a word, inspirational.
It was a triumph in demonstrating the
business imperative of valuing our
differences and leveraging our diversity to
build a preferred future.”
– Richard Motet, principal consultant,
Business Psychology Limited
Highlights of the conference included
an inspirational keynote speech from Dr
Privahini Bradoo, CEO of e-waste company
Blue Oak and founding CEO of Spark, who
“We have people with established networks was recently named as a Young Global
Leader by the World Economic Forum.
and business connections in almost every
country of the world, many who are
Other prominent speakers at EPIC NZ 2013
willing to set up meetings and establish
included Tenby Powell, founder of the
strongholds for other New Zealand
NZ SME Business Network, Christopher
businesses to expand,” Collins says.
Luxon, CEO of Air New Zealand and Tim
Feedback indicated EPIC NZ 2013 provided Baxter, CEO for DHL Express New Zealand
and Pacific Islands.
great value for participants in regards
Source: Professor Gary Marcus of
New York University
Information kindly provided by RESULTS.com:
www.results.com
News | Cover Story
John Kirwan
By Anthony Patrickson | Images by Sue Wiggins and Depression NZ
Sport has a habit of propelling
heroes into the limelight, from
on-field exploits to the later
stages when great players
become great coaches, but few
transcend their sport in such
a way that they can truly be
accountable for saving lives.
Step forward Sir John Kirwan.
News | Cover Story
A few years ago Kirwan was waiting in line
to purchase tickets for a rugby game (he’s
certainly too modest to pull the ‘do you know
who I am’ line) when he was approached by
a man who wanted to thank him for saving
his life. The man had been suffering from
depression and almost made the ultimate
mistake, yet he confided in Kirwan because
of his work for Depression NZ and his tell-all
book All Blacks Don’t Cry.
To tell John Kirwan (or JK as he’s more
commonly known) that he is a role model and
a lifesaver, which I did during our interview,
you will undoubtedly receive the same
humble response I received. “No, I’m not a
role model. Honestly, I just try to do my best
every day and take each day as it comes.”
Japan presented a tough test for coach
Kirwan, but immediately he announced his
understanding of the Japanese culture by
summoning the ‘samurai spirit’ to overcome
the height and size disadvantages the
national team faced.
“
JK’s worldly nature and seemingly
natural ability to tap into a vein of local
understanding has led to many stamps in
his passport, but a true love for Auckland
has kept one of the city’s favourite sons
returning time after time. “It’s an amazing
city, a fantastic place to live. You can live
many lifestyles in Auckland, it has that big
town, small city feel.”
Yesterday is gone
from my control,
so I don’t worry
about it. I can make
decisions that will
feed my soul and
give me the life that I
can feel good about
The Auckland Blues job was tailor made
for Kirwan, a proud Blues man himself and
the early season resurgence is arguably
Fronting for Depression NZ took mammoth
a reflection of JK’s presence. Or it may be
courage as the straight-laced world of sport
due to the miniature yellow Fiat Bambina
can often be unforgiving when it comes to
car that is assigned to the player who is
the risqué subject of emotions, especially
adjudged to have made the most errors in a
negative ones. Kirwan was, and still is a
beacon of hope for many a stubborn man who game – that mantle comes with the keys for
may not have previously addressed persistent a whole week.
negative emotions as possible depression.
And the coach is not exempt from the Fiat
He’s helped many come to terms with the fact
fiasco. JK was awarded the keys for ‘losing it’
that depression is an illness, as opposed to a
at half time during the Stormers game. That
weakness, and it can affect even those who
week Kirwan was knighted at Government
appear to have it all.
House in Auckland and arrived to join the
glitterati in his little yellow chariot.
“
It’s an amazing city,
a fantastic place
to live. You can live
many lifestyles in
Auckland, it has
that big town, small
city feel.
- SIR JOHN KIRWAN
”
John Kirwan was a young star, a fleet-footed
winger with pace to burn and the skills to
make any defence nervous when his name
appeared on the opposing team sheet.
Playing in 63 tests for New Zealand, he also
helped the All Blacks lift the inaugural World
Cup in 1987, a tournament in which he scored
a memorable try against Italy, still regarded
as one of the finest tries of all time.
A glittering playing career was followed by
some exciting assignments abroad. JK was
world-renowned in rugby and this certainly
assisted in his exportability. “I have been
incredibly lucky to travel with my profession
to some amazing parts of the world. I enjoy
the task of integrating into a new society, to
learn the culture to become immersed in a
new place.”
And integrate he did. He spent time coaching
in Italy (2002-2005) and Japan (2007-2011),
using his time in the respective countries
to learn the culture and even the language.
The honour was bestowed for services to
rugby and mental health. Considering he
is still actively involved in both rugby and
raising awareness of depression, I posed the
question to JK of what he personally does to
escape or relax and his answer was, as you’d
imagine, suitably thought-provoking.
“Well, nowadays we can seemingly justify
spending 11-12 hours a day or more working,
yet we can’t spend one hour doing what we
really want. I think everyone should have
three to four ways to relax the mind. I took
up surfing, but when there were no waves
I couldn’t surf, so I looked for something I
could always do like reading or cooking.”
JK admits he was a little late into education
but is now a strong advocate of books and
has even had time to pen his own work. “All
Blacks Don’t Cry was very cathartic for me. I
expressed myself by getting those feelings
onto paper and it felt good. To know other
people may benefit from hearing my story is
just fantastic.”
The acclaimed book laid bare the struggles
he faced with The Black Dog and how his
optimism has helped him become well
again. “Reading is my soul food. I’m a serial
reader… I may have started late, but I’m
certainly making up for it now.”
Reading is one of the three main forms
of relaxation JK practises. Cooking and
the guitar are the other two home-based
constants the Blues coach prefers to indulge
himself in. When asked how the guitar was
working for him, his laugh spoke volumes
before his admittance that “It sounds like a
squealing cat!”
Never mind JK, there’s plenty of time to
perfect the chords and let’s just hope the
Blues play in tune until the end of the
- SIR JOHN KIRWAN
season under the new mentor’s guidance.
Guidance which JK says he will implement
through “actions and not words” and we all
know which speaks louder.
Looking over the CV must be a strong source
of pride for JK. If there ever was a career
blueprint in New Zealand rugby, Sir JK
certainly seems to have followed it pretty
closely. An impressive playing career with
international honours, an OE while coaching
our national sport and external work that
helps ordinary members of society on a daily
basis – not to mention the small matter of a
knighthood for all of the above.
To use a sporting cliché, JK has been ‘straight
down the line’. The line in his early years was
the touchline he used to barnstorm down. In
his later years he stood the other side of that
same touchline, coaching. But being ‘straight
down the line’, in its true context, refers to
his honesty and integrity. To openly battle
depression before the nation he represented
is, to use another sporting cliché, ‘taking one
for the team’.
”
“But now I said, Mr Anxiety Attack, you
haven’t beaten me in the past and you’re
probably not going to beat me in the future.
You can come. I’m not going to fight you
anymore. I’m going to work out how I’m
going to live with you. You can come, because
I know you’re going to leave,” he narrates in
his work.
Sir John Kirwan remains a figure of strength, a
leader of men and beacon of hope. Hope for
all Blues fans, hope for depression sufferers
and hope for sports fans worldwide that more
‘stars’ will evolve into such role-models for
future generations.
Although his persona radiates humility, and at
times it feels easier to refer to him as JK, he
thoroughly deserves to be addressed by his
rightful title - Sir John Kirwan.
New Zealand needed a respected figure to
stand tall and confess that it’s OK to feel down
– you can get through this and his stature in
sport made him the ideal candidate to dispel
a taboo often associated with mental illness.
He immortalised his personal battle in All
Blacks Don’t Cry.
“Yesterday is gone from my control, so I don’t
worry about it. I can make decisions that will
feed my soul and give me the life that I can
feel good about,” he says in the book.
As a coach, Kirwan is a purveyor of tactics
on a daily basis, perfected on the training
pitch and utilised during games, but even his
personal life he has had to use methods of
tactical control to fight his illness.
RR
News | Local Moves
Edible Blooms
By Kayte John
Why do we love flowers? Let me count the ways:
romance, colour, form, scent, surprise… flowers are
nature’s way of celebrating. Now we have the chance
to indulge in flowers - edible ones!
Edible Blooms provides a unique gift delivery
service across Australia and New Zealand. A
fresh alternative to traditional flowers and gift
baskets, the product range contains great gift
ideas for men and women including gourmet
chocolate bouquets, chocolate flowers, edible
fruit arrangements, cake pop bouquets, gift
hampers, corporate gifts and much more.
up by New Zealand native and first ever Edible
Blooms employee, Sarah Bruce. Following the
success of the Brisbane store, the business
was soon rolled out to the rest of Australia.
Edible Blooms is the creation of Kelly BakerJamieson, who invested her life savings to
start the business in 2005. The first store was
opened in Brisbane, Australia and was headed
Now in its third year of business, Edible
Blooms is enjoying continued success after
receiving the People’s Choice Award in the
2009 and 2011 Corporate Events Guide
Awards, less than 12 months into opening.
In 2011 the business was also named as
a finalist in the Westpac Auckland North
Business Awards.
In 2008 Sarah saw a gap in the New Zealand
market and decided to return home to
Auckland and launch Edible Blooms here.
With a focus on using only the highest quality
ingredients and providing personal customer
service, Edible Blooms has continued to grow
and develop a loyal following. “It remains
family owned and operated, ensuring a
consistent product and service across New
Zealand and Australia,” Sarah says.
“Every product is created with top quality
ingredients, packing a real ‘wow’ factor - they
make perfect gifts.”
WE WILL BETTER
ANY QUOTE
60
Sarah is giving away four Sparkling
Bouquets worth $99 to the first four
Auckland Today readers who email
[email protected]
“Our key strengths are consistence products.
We pride ourselves in a high level of
customer service. When you order with
Edible Blooms you will always be sent a tax
receipt with the courier’s tracking details.
This way you also have control over your
order rather than wondering did this leave
the shop?
“It has been very rewarding to see the
business grow successfully in Australia and
now in New Zealand. I love the concept
so much; having the opportunity to bring
Edible Blooms to my country is a real
honour. Edible Blooms bouquets come
from the heart, handmade with love and
delivered with happiness.”
Please provide your name, address and
contact details in the email and quote
Edible Blooms in the subject line.
Auckland Today readers: Call Edible
Blooms on 0508 334 253 and receive a 10
percent discount on your purchase. Please
quote ‘Auckland Today’ when confirming
your order. Offer ends October 2013.
Edible Blooms NZ
Free phone 0508 EDIBLE (334253)
E [email protected]
— Advertising Feature
FREE STANDING BATH TUB
*CONDITIONS APPLY
UP TO
Reader rewards
Today the gift industry is competitive, you
can buy a gift from any type of store so
what keeps Edible Blooms in business?
1700x800mm
%
NOW$1099
5
NOW$999
1500x750x600mm NOW$1059
1700x800x600mm
YEAR
OFF
QUALITY
GUARANTEE
on all of our
products
All Bathroomware
FROM TODAY UNTIL 22ND JUNE
OR UNTIL STOCKS LAST
WWW.KALESSI.CO.NZ
CUBI CLOSE COUPLED TOILET
sy !
Ea ean
Cl
BASIN MIXER
NOW $139
KALESSI BACK TO WALL TOILET
• Closecoupledtoilet
• 3/6LitreFlush
• ‘Softclose&quick
release’toiletseat
• Wallfacingtoile
• DualuseP&Strap
• 3/6LitreFlush
• ‘Softclose&quick
release’toiletseat
10 ONLY AT THIS PRICE!
900x900mm
NOW
$429
NOW
1000x100mm
NOW
$459
VASK SQUARE SHOWER FLOOR VANITY 900mm ROUND SHOWER
& BASE
• Polishedaluminiumframe
• 6mmtoughenedsafetyglass
BonusPack-TrayandNZmade
easycleanwaste$159
• LacquerWhiteGlossFinish
• SolidCeramicBasin
NOW
$599
NOW
$379
15 AVAILABLE AT THIS PRICE!
KITCHEN TAP
Availablein:900x900x6mm, NOW $159
1000x1000x6mm
10 ONLY AT THIS PRICE!
NOW
10 AVAILABLE AT THIS PRICE!
$199
$659
NOW$1099
NOW$1099
1720X800X800mm
1800X800X760mm
NOW$999
1720X820X600mm,
1600X750X600mm
1500X750X600mm
Auckland|Christchurch|Timaru|Melbourne|Canberra
Franchises in other cities available, call our Australian office on +61 3 9574 1988
Mt Wellington
47 Lunn Ave, Auckland
Phone09570 9100
Fax 09 750 9122
OPENING HOURS
Monday-Saturday9–5pm
ThisSundayonly10-2pm
News | Q&A
A word
of advice
By Davina Richards
Say hello to the new
face of GrabOne, CEO
Vaughan Magnusson.
GrabOne founder Shane Bradley parted
ways from his group buying website to
follow another path of business - so in
February Vaughan Magnusson graduated
from CFO to CEO.
A true leader listens and a true businessman
evolves to constantly bring change. Vaughan
does just that. He listens to his dedicated
management team and the consumers
to understand trends, develop initiatives
and work towards goals to further improve
the business.
Vaughan has an inspirational attitude;
he is realistic, isn’t deterred by failure and
believes in team participation - just some
of the many driving forces behind any
business success.
at GrabOne who can innovate and continue to
take the business forward.
How much is the direction you want to
take this company in determined by
market forces and trends?
Markets and trends are dynamic and always
changing, so it’s important for GrabOne to
remain agile enough to change direction
and tactics in keeping with the times. The
key thing is to always listen to what your
customers are telling you about your business
and keep evolving to need their needs.
GrabOne is an example of a business that
consumers didn’t know they even needed
before we presented it to the market in 2010;
we are now on track to sell $125 million
worth of deals in 2013.
Are there any new developments in
the pipeline?
He talks in his own words about gravitating
the business towards continued success in
a sustainable way, his personal experiences
and offers his top tips of advice for SMEs.
Yes we are currently working on a new
business opportunity which will complement
our existing offerings really well and it will
allow merchants to better manage their short
term inventory.
You have been a key member of GrabOne
since its launch, what will you be
bringing to the table now you are chief
executive of the company?
We intend to launch this around July so
watch this space. Aside from that, we are
constantly refining our model and improving
on user experience through relevancy and
personalisation of deals along with merchant
value adds such as premium listings and data.
My philosophy is to take in views and ideas
from across the company and get the whole
team participating. It’s paramount to me and
the business in the long term, that we foster
the great entrepreneurial culture we have
created at GrabOne and remain agile and
adaptive. Moving fast and not being scared
to try new things (and even fail sometimes)
is the key to our continued success.
I need everyone at GrabOne to listen to
what our customers, both members and
merchants, are telling us about our business
and find ways to deliver better value and
outcomes to them. We also striving toward
a business-wide focus on simplicity and
quality in everything we do. Finally, working
with the great management team we have
in place to further grow the business in a
profitable and sustainable way.
Where does Shane Bradley’s vision end
and where does yours begin?
I believe there was always a shared vision
for GrabOne so the transition of vision is
more a shade of grey rather than being
black or white. Shane is a gutsy entrepreneur
who is passionate about creating businesses
and then, as a business grows and matures,
he tends to step back and let a skilled
management team take over and run
the business.
My central vision from here is to leverage off
GrabOne’s core assets such as our merchant
relationships (in their thousands), a 1.2
million strong membership database and
our talented staff to develop new businesses
and opportunities. We have plenty of talent
What aspirations do you have for the
future of the company?
GrabOne is in a unique position to totally
dominate the group buying market in
New Zealand. I would like to see us with
a 90 percent market share by year’s end.
We started this year at 75 percent and are
currently at 80 percent so this goal
is achievable.
“
We also have a very good handle on the DNA
of the average SME operator, so we feel we
have a good understanding of their needs.
We really try and take a partnership approach
with our SME merchants to make sure we
are delivering value.
- CEO, VAUGHAN MAGNUSSON
We also have a very good handle on the DNA
of the average SME operator, so we feel we
have a good understanding of their needs.
We really try and take a partnership approach
with our SME merchants to make sure we are
delivering value.
What advice would you offer to SMEs
starting out in business?
•Prepare properly from the outset and get
your head around the fact that it won’t be a
walk in the park
•Conduct research on the market place,
customer needs, competitor strengths and
weaknesses and gaps in the marketplace
I also want to ensure that we grow our
revenues faster than our costs, as simple as
that sounds. Building on the trust we have
•Back your convictions, but talk to people and
with our members and merchants is crucial for
take advice onboard
our future.
•Never underestimate the importance of
GrabOne will be a marketing powerhouse
cash flow
for SMEs, opening up distribution to SMEs
•Aim to trade profitability early on,
via its digital channel that merchants in
particularly if you have finite
their own right simply cannot replicate. At
capital resources
its core GrabOne is an alternative means of
advertising to traditional mediums, with the
•Assess where the risks are and set about
added bonus of being transparent, success
mitigating wherever possible
based and cash flow positive.
•Focus on quality and always play fair in your
The redemption process also drives customers
dealings (reciprocity is alive and well)
in-store so there is plenty of opportunity for
•Look to build partnerships with customers
merchants to up-sell customers and extract
and suppliers, good business operates on
real value.
trust and confidence
•You’ve got to hustle to make headway.
Do you have much to do with SME
community?
Most of our merchants are SMEs, so yes we
have a huge involvement in the community
and know very well the challenges of running
an SME in New Zealand.
”
•Entering crowded markets with poor
margins and tough competition
•Entering low growth industries
•Lack of financial resources and poor
financial management
•Lack of knowledge of customer needs and
not having a point of difference
•Too much concentrated risk to a large
customer or supplier
•Operating in a silo
•Lack of perseverance and resilience
•Underestimating the importance of
proper execution.
What have your life experiences taught
you about business?
•Early bird gets the worm (first mover
advantage is especially critical in
digital enterprises)
•Be bold and don’t be afraid to make
mistakes, just learn from them as you go
•Great businesses are hard to come by
•Cash is king - you don’t miss the water until
the well goes dry
•Be a realist and remain objective
•You need to build trust, so play fair in your
dealings with customers/suppliers/staff
•You need to think on your feet and change
tact from time to time as conditions change
What are the common mistakes SMEs make •Strong brands are powerful and hard
to defeat
when starting a business?
•Ill conceived business models and lack of
any research
•It requires a driven and talented team to
be successful.
News | Advice
Getting people in workplaces
The Auckland Chamber
of Commerce assists
Auckland businesses to
grow in a range of ways
– in particular helping
businesses find the right
people with the right skills
and attitude.
The experiences of Natalia Peyroux and
Natalia Leota represent common experiences
of the two programmes.
CadetMax induction programmes and Supply
Chain Solutions is major employer of cadets
from the programme.
It took Natalia Peyroux a few years to
decide whether she was doing the right
thing, but at 24 years old, the mother of two
is now employed and able to support her
children. After graduating from CadetMax
in February this year, Natalia was offered
permanent employment with Supply Chain
Solutions in Auckland.
Colin says he noticed Natalia’s attitude
during the training. “Natalia stood out when
I came to the course – she was attentive and
interested. She had attitude,” he says
Colin is keen to give young people
opportunities. “I prefer getting young cadets
because you can train them the way you need
to – they are keen and eager to learn your
systems,” he says.
Natalia Peyroux and Colin Coetzee from
Supply Chain Solutions
<
“I really enjoyed CadetMax – with people to
support you in all aspects of your life.” she
Auckland Chamber of Commerce chief
says. “I followed my brother into CadetMax, as
executive Michael Barnett believes that it is
he had been successful in getting a job once
Through two of its six employment
important for businesses to take a more active
he graduated.
programmes the Chamber provides support
role in reducing youth unemployment.
to job seekers. The Chamber’s programmes
“It was different when I was younger, before
“It is not an issue that can be solved by
assist women returning to work after raising
kids, but with a family to support I needed to
the public sector working alone. This is an
children, or coming into the workforce for the get more serious. I really just want to do the
issue solved by everyone working together;
first time – from new career starters to high
best I can.
business, government, schools, families and
achievers, whether at the start of their career
communities,” he says.
“I
really
liked
having
mentors
who
would
be
or returning to the workforce.
there for you for all aspects of your life – it is a
The Chamber, in partnership with Work and
The Chamber started two programmes, Return very supportive programme.”
Income of the Ministry of Social Development,
2 Work in 2005 and CadetMax in 2008, both
also runs a training programme which assists
CadetMax is about finding young people
designed to help young people access jobs.
sole parents to return to work.
and giving them confidence and purpose.
“We partnered with Work and Income of
“Without the motivation and commitment
the Ministry of Social Development to make
Employment manager at the Auckland
you won’t be able to get a job and succeed,”
a connection between young people and
Chamber of Commerce Penny Smith says
Natalia says.
women with talent and drive that were job
that the programmes offered by the
hunting, and the employers that were seeking Colin Coetzee, operations manager of Supply
Chamber are designed to support people
into work. The Return 2 Work course
Chain Solutions, is a regular speaker at
staff,” it says.
offers people returning practical skills like
interviewing and CV preparation but also
helps to restore confidence.
“Confidence can be lost very quickly.
Even women who are on maternity leave
are surprised at how quickly they lose
confidence,” she says.
For more information about CadetMax
and the Return 2 Work Course contact the
Auckland Chamber of Commerce on 0800 709
907 or visit: www.aucklandchamber.co.nz
News | Tactics
The science
of marketing
It might sound obvious, but marketing is
about reaching the right people, with the right
product or service, at the right place, at the right time. It’s not just advertising. It’s not just selling.
It’s not persuading people to buy things
they don’t want or need. True marketing is
a science and getting it right can reap
immense rewards.
Lee Retimana, managing director of Muritai
Marketing, is a seasoned and sought after
marketing professional who has helped
many businesses, large and small, achieve
astronomical results.
While every client and every project is unique,
it’s the science of marketing that underpins
everything Muritai Marketing does. The
tried and tested research, theory and insight
separate good marketers from great ones.
“We don’t help our clients just create pretty
campaigns, full of glossy ads and empty
words. If you come to us and ask for this - we
will ask why? It’s about the strategy behind
the glossy ad.
“Absolutely everything we do is supported by
strategy and the science behind what makes
people buy. Everything you do must have a
purpose and reason that links back to your
overall business plan.”
Effective marketing comes from examining
every aspect of your business and how it
affects your customer’s end experience. “It
covers everything you need to do to get your
products and services to your customers,
including research, planning, branding,
pricing, packaging, promotion, advertising,
communication, selling and distribution.”
It might sound daunting, but Lee has the
ability to make it simple, achievable and
super productive. But then she has been
doing this successfully for more than 20 years.
She has worked in multinationals like IBM
and exporters like Foot Science International.
At the other end of the scale, she works with
many small, but high growth, companies that
want to move into new marketplaces – both
here in New Zealand and internationally.
Her vivacious personality is infectious and her
process enjoyable. After all, business should
be fun, she laughs. “I love what I do and it’s
“
Absolutely
everything we do
is supported by
strategy and the
science behind
what makes people
buy. Everything
you do must have
a purpose and
reason that links
back to your overall
business plan.
- LEE RETIMANA
”
a privilege to work closely with passionate
business owners, helping them move their
businesses forward.”
Based in Christchurch, she knows that the
opportunities for growth here are immense.
“We are on the doorstep to the biggest
business and economic growth we have ever
seen. It’s a vibrant environment out there
and as a team we have spent considerable
time understanding some of the deeper
dynamics of how businesses that want
to move fast and grow can do so in
this market.”
Lee adds that it does not matter what
size your company is, as long as you are
committed to growing your business, then
getting help with your strategic marketing
will reap rewards.
The science of marketing separates good marketers from great ones. Lee Retimana
(centre) is pictured here with the team that helped bring the Treology brand to market.
Bring clarity to your marketing
successful marketing and brand story that has
already carved a prominent niche within its
target market.
“So much marketing is done ad hoc with
businesses hoping that maybe it might work.
We take away the maybe and add clarity and “The customer centric approach to
certainty. And we always strive to get the best developing the Tréology brand gave us a
results at the best cost.”
great understanding of what makes our
ideal customer tick, what they think and
And that clarity comes from research.
do on emotional level. This enabled us to
It’s that research that will enable you to
build a brand based on who we are selling
connect with the right customers, but
to, what we do and why we do it,”
connecting with the right people means first
Andrew says.
identifying who they are. “Doing this is not
Lee is also passionate about supporting
a vague exercise. We hone right into exactly
business start-ups. “There is vibrancy and
who this person is and what drives them to
excitement about helping someone bring
get out of bed in the morning.”
their idea to life and then take it to market.”
Lee says this is the person you have in mind
Again, this is where the science of marketing
as you develop your brand story. “If you
is vital. “You need to identify and understand
can speak to that one person, then you will
all the channels available, the strategy and
capture the audience you are aiming for.”
tactics you will use and how your product/
And the story is vital. Telling it can be more
service fits into the bigger picture.
challenging. Again this is where the science
What is the deep desire and need your
of marketing comes to play. “You need
product/service fulfils?”
to identify and understand the channels
When you have the strategy right, your
available, the strategy and tactics you will
success will be so much greater and will
use and how your story fits into the bigger
happen faster, she says.
picture. What is the deep desire and need
your product fulfils?”
During the years, and due to Lee’s experience
in international markets, Muritai has carved
itself a niche in export marketing. Last year
it helped a new luxury furniture designer
and manufacturer, Tréology, launch its brand
into the American market. Managing director
Andrew Davies worked closely with Lee’s
team to produce a professional and highly
But for businesses just getting off the ground
there are many financial pressures. It’s for
this reason Muritai has put together a range
of finance packages. “This allows people to
establish the key marketing initiatives they
will need to be successful in the marketplace.
Finding all the money upfront can be hard,
so we have devised a system where they can
pay small amounts regularly.”
Making any event Deluxe
Deluxe Events and Promotions has been
around for nearly six years working away in
the background, creating memorable events
and promotions that you will probably
recognise or remember.
The company was created out of the need for a one-stop event shop –
in other words one place where businesses could go to get events and
promotions organised from the ground up.
We’re talking about a range of initiatives including brand ambassadors
and promotional models, custom uniforms and clothing, venues, catering,
entertainment, marketing and anything else one might require to create a
successful promotional activation or event.
The CEO of Deluxe Events, Michaiah Simmons has been in the industry for
more than 10 years now and has the experience to pull together large
events, having worked with brands such as Vodafone, doing a big Christmas
lunch for them a few years back, ATEED (Auckland Tourism and Events
Economic Development) to promote the V8s coming back to Auckland, Instax
one of Fujifilm’s new products in Westfield Malls leading up to Christmas,
and many more promotions, brand activations and events during the years.
When you ask Michaiah what it is she likes about the industry, the reply is
unequivocal. “I love the events and promotions industry because I get to
create these events where people can enjoy themselves, or promotions that
create a positive interaction, promoting exciting products or businesses.
“I love seeing a room full of people enjoying themselves because I have
created a successful event – that to me means I have succeeded, so long as
the client is happy and everyone has a good time.
“One of my mottos is - where there is a will there is a way! Through
hard work, a good imagination and the ability to come up with effective
solutions, anything can be achieved.
“One of my favorite jobs was the recent promotion for the V8 Supercars
where I had the girls doing ‘flash mobs’ out on Queen St; it was awesome to
see everyone’s faces as the girls did the dances around them… it all came
together so well after weeks of preparation”
All the staff at Deluxe are hand picked to represent your brand or business
in a professional, but also fun way. Interaction is key and all the staff not
only look professional, but can talk about your brand with confidence and
intelligence which is so important when it comes to the public’s interaction
with your brand.
A logo on an advert is no longer enough to capture people – when there is
so much information being thrown at you from every direction the best way
to get people’s attention is by human interaction; a smile a conversation, a
positive interaction is bound to get your product or brand remembered for
the right reasons and createing a positive association to your business is the
first step to gaining a new customer.
A recent addition to the Deluxe business is the custom catering with menus
being created by Chef Luca Villari to suit each client’s particular tastes
and budgets.
Having catered for corporate clients and weddings for 10 years now, he has
the expertise to create amazing canapés, small plates and dinners to suit
every taste and style of event.
Why not talk to Michaiah about upcoming events or promotions you
might have in the pipeline and see what the team at Deluxe Events and
Promotions can do for you.
Michaiah Simmons
0212244665
[email protected]
“I am passionate about providing the best service and love what I do. I love
working with my clients to help them achieve something they did not
think possible.
EVENT MANAGEMENT
DISPLAYS AND STAND FURNITURE
CATERING FOOD AND DRINKS
MARKETING AND ADVERTISING
PROMOTIONAL MODELS
DELUXE
Events AND PROMOTIONS
UNIFORMS
GIVE AWAYS
GOLF CADDIES
POKER DEALERS AND TABLES
FLYER DESIGN AND PRINT
0800 DELUXE (335893)
[email protected]
www.deluxeevents.co.nz
News | Learnings
Motivation games
By Melinda Collins
The year starts with a hiss and a bang; you are chock
full of motivation, goals and plans. By February your
motivation is beginning to ebb and by March you’re
wondering how you found the motivation/energy/
time or all of the above to even make such plans.
Luckily we’re here with some tips to get you
motivated, your team motivated and some
talk from the top as the battle to push into
and through winter begins.
How to get motivated
•Firstly and arguably most importantly,
choose to be happy. Nobody but yourself
has control over how you feel and, as a
bonus, happy people are easily motivated.
Tell yourself everyday how awesome
you are
•Be willing to leave your comfort zone.
The greatest barrier to achieving your
potential is your comfort zone, so try taking
yourself out of that zone once a day; expect
great things
•Don’t be afraid to take risks and make
mistakes. Wisdom is that which helps us
avoid making mistakes, but it only comes
from making millions of them
•Start finishing everything you start. With so
many things on these days, it’s easy to have
too much going on at once. Finish one task
before you begin another
•Do Less. Let go of commitments. Whatever
you do or keep in your life, make it worthy
of keeping. Make everything count
•Live fully in the now. When you live in
the past or the future you lost control over
the present
•Remember your peak moments. These are
moments of triumph which will remind
you who you are, what you are about – and
more importantly why you are chasing your
unique goals
•Don’t give up. It’s so easy to quit when
there’s a set back or frustration. But you will
never get there if you quit
•Don’t let the slump start. Recognise the
activities you do procrastinate and nip the
behaviour in the bud. Take action right
away, no matter how small the victory, and
use that momentum for further tasks
•Dare to dream big. If there is anything
to the law of expectation then we are
moving in the direction of our dreams,
goals and expectations.
“
Don’t give up. It’s
so easy to quit
when there’s a set
back or frustration.
But you will never
get there is you quit
”
How to give motivation
•Be enthusiastic and love what you do;
there’s no better way to motivate those
around you
•Translate the aspirations and needs of your
organisation into tangible goals your staff
can work towards
•Figure out the aspirations and needs of
those within your organisation as this
knowledge will help you motivate and
inspire them
•Create a strong work life balance and ensure
you are spending time on what’s important
•Demand that your team members bring
you solutions to problems, not the
problems themselves
•Gather input from team members on
strategic directions because when it comes
time to execute the vision, you will see a
high degree of engagement
•Empower members of the organisation
by allowing them to decide how to go about
their work within your guidelines
and expectations
•Communicate regularly and openly with
your team members frequently and openly
•Notice and reward ‘positive deviance’ - new
practices that yield superior results
•Reward results, not the time, effort and cost
required to reach it – the role of manager is
to create results.
“
What the
big boys say
”
“All our dreams can come true – if we
have the courage to pursue them.”
– Walt Disney
“The only way to do great work is to
love what you do. If you haven’t found
it yet, keep looking. Don’t settle.”
“A business has to be involving, it has
to be fun, and it has to exercise your
creative instincts.”
– Steve Jobs
– Richard Branson
“Learn from yesterday, live for today,
hope for tomorrow. The important
thing is not to stop questioning.”
“I failed in some subjects in exam, but
my friend passed in all. Now he is an
engineer in Microsoft and I am the owner
of Microsoft.”
– Albert Einstein
“Find that thing you are super
passionate about. A lot of founding
principles of Facebook are that
if people have access to more
information and are more connected,
it will make the world better; people
will have more understanding, more
empathy. That’s the guiding principle
for me. On hard days, I really just step
back, and that’s the thing that keeps
me going.”
– Mark Zuckerberg
“I like thinking big. If you’re going to
be thinking anything, you might as
well think big.”
– Donald Trump
– Bill Gates
“Anyone who stops learning is old,
whether at twenty or eighty. Anyone who
keeps learning stays young. The greatest
thing in life is to keep your mind young.”
– Henry Ford
“When I thought I couldn’t go on, I forced
myself to keep going. My success is based
on persistence, not luck.”
– Estee Lauder
“There’s no reason to be the richest
man in the cemetery. You can’t do any
business from there.”
– Colonel Sanders
News | Ideas
Sharing their success
By Corazon Miller
In the hustle and bustle
of today’s commercial
business market, making
it big can be tough;
getting to the top of the
social corporate ladder
has become a feat harder
than climbing Mt Everest.
Many an entrepreneur dreams of making
it big, a task which can quite simply be allconsuming. Climbing to the top of the messy
pile that is today’s competitive market can
be a spirit-crushing journey.
For those who have had enough of this cutthroat road to success, there can be another
way to make your mark in life. Success does
not need to be about reaching the top of
the corporate ladder. Instead you can make
it about taking hold of the things that are
around you and create your own far-reaching
ripples of social change.
Not everyone can be the next Bill Gates
or Oprah Winfrey, but it is possible to create
your own mark in society; to revolutionise
your business and open opportunities
for others, changing the way they think
and live.
After all, the true marker of a successful
entrepreneur is a person who has taken
whatever skills they have and utilised
whatever resources they have to nurture ideas to invest not just her money but also her
to fruition in order to generate social and
time, energy and knowledge of the business
community change.
world with a range of charities
and fundraising initiatives.
The drive and motivation shouldn’t be about
money – after all not many people who have
Today she is the co-patron of Eva’s Attic, an
succeeded will say their initial goal was about op-shop donating its profits towards several
money – more often it was a desire to find a
other charities. She is actively involved with
solution that drove them to succeed.
the Wellington SPCA, helping it to continue
serving the city’s neglected animals.
It is this imperative to drive social change in
order to transform society is what sets many
Theresa is also working for the Cambodia
an entrepreneur apart from the rest.
Charitable Trust, an organisation helping
women improve their lives in the developing
To see for yourself just how easy a sharing
nation, helping these women and young girls
success can be take a peek at these two wellto further their education and employment
known Kiwis who have made it their mission
opportunities.
to share their success with others.
She is a firm believer that women can be
anything they want to be as long as they are
For the love of animals and children:
given this chance. This belief is something
Theresa Gattung
that has driven her desire to help charities
The former Telecom CEO, she is arguably
such as the Cambodian Trust, as well as other
one of New Zealand’s most successful and
groups dedicated to empowering women,
potentially most recognised business women
including the YMCA, Women’s Refuge and the
- named in Fortune magazine’s list of the
New Horizons For Women Trust.
50 most powerful women in international
“It touches my heart and I love doing it,”
business several times in the last decade,
she was also included in the Forbes list of the she says. Theresa points out that while she
will always love the commercial side of the
world’s 50 most powerful.
business, she also loves the concept of the
While Theresa was certainly well known
social, not for profit type of business.
for her tough business-like manner during
“I still enjoy the commercial side, however
her eight years as CEO of the
telecommunications giant, she also has a soft it is nice to do something beyond our own
personal goals,” she says. “It gives me the
side to her tough façade.
perfect mix of head and heart.”
Despite her prowess in the business
community, there came a time when Theresa
Sharing vision: Ray Avery
felt called to do more than just share her
hard earned dollars with charities and share
A scientist and inventor with big dreams,
her-self instead. And so, in the years following Ray Avery has made it his mission to
her departure from Telecom, Theresa decided provide medical solutions not for profit,
but to better the healthcare systems in the
developing world.
While working throughout Africa and Asia
Ray was exposed to the raw and real
shortcomings that he found in many of these
developing healthcare systems. What he
witnessed drove him find solutions to tackle
the big health issues faced by these countries
at an affordable and sustainable level.
It was with this vision in mind that Ray
founded the independent development
agency and charity Medicine Mondiale,
a network of scientists and social
entrepreneurs who volunteer both time
and knowledge for free to help developing
countries. Together they create low cost
sustainable solutions that combat global
poverty and the health issues of the most
vulnerable and neglected societies.
One of his biggest achievements is the
development of two state of the art
Intraocular Lens Laboratories in Nepal and
Eritrea that supply 16 percent of the world’s
market for intraocular lenses. Thanks to this
innovative lens manufacturing technology,
Ray has decreased the global cost of
intraocular lenses to less than $6 making
modern cataract surgery available to the
poorest of the poor – giving sight to about 11
million people.
Today he is continuing his work, working
not to earn the big bucks for himself, but
to try and make a dent in the world
healthcare systems.
“So I’m a big dreamer,” he says. “I like to
make stuff that really works and has a
global perspective.”
Pillars of support
Would you like to make a
difference in a child’s life?
social services, but also mentoring the
children of prisoners and a special website,
www.justus.org.nz where children can go to
get their needs met.
“When a parent goes to prison, their
children’s hopes and dreams go with
them. Pillars understand this all too well.
Often the incarcerated parent has grown up
in a family that also lived below the poverty
line, and crime is seen as the only escape. All too often this thinking is passed from
It could be you who puts the spark in the life
of a child. Volunteering with Pillars can change generation to generation, it’s a vicious circle,”
she says.
your weekend, your life and the life of a child
with a parent in prison. Right now Pillars need
Making a difference
male mentors to support these children.
How you can help
Do you want to make a difference in
the lives of children of prisoners? You
can become involved in Pillars and help
work towards breaking the cycle of
crime in New Zealand and making the
nation a safer place in which to live.
Could you commit to one
child, once a fortnight, for
one year?
There are around 20,000 children in New
Zealand who have a parent in prison and a
lack of effective intervention means these
children are up to seven times more likely
than the average person to end up as
prisoners themselves.
One woman who knows all this very well
is Verna McFelin, who in 1998 founded
and remains chief executive of Pillars. The
charity based in Christchurch and Auckland
supports children and family of prisoners in
New Zealand.
The range of programmes provided by Pillars
includes assisting access to much needed
To start the journey of being a mentor,
Pillars will go through everything you need
to know. Its programme is designed to
offer accessible volunteering to people who
already lead busy lives.
“You can help a child see the connection
between his or her actions of today and
dreams and goals of tomorrow. We are proud
that Pillars has already captured the hearts of
over 500 volunteers since its inception from
all walks of life.
“I believe by being a positive role model
and by providing support and encouragement
in a safe environment, young people can
grow and develop and find their way forward
in an often unstable environment and world,”
she says.
By offering this support the future for a
child can become more hopeful as self
esteem grows and the possibilities open up
for new opportunities.
Pillars will be running the Children of
Prisoners Week which during the last week
of September this year. Its aim is to raise the
awareness of the support these children need
in New Zealand to restore hope of a positive
future that is free of imprisonment.
You can partner in Pillars quest by:
•Arranging payroll giving through your
employer
•Volunteering to mentor a
prisoner’s child
•Offering your expertise
•Becoming a corporate sponsor
•Becoming involved in its
schools’ support programme •Donating to Pillars.
For more information email
[email protected] or visit
www.pillars.org.nz
RR
News | Interview
All Gunn's
blazing
Janine Morrell-Gunn lives her
life in 15 minute increments.
That’s the ratings game for the
head of the largest television
company in the country.
Whitebait-TV produces more
than five hours of completed
television every week along
with commercials and corporate
videos, employs 50 fulltime
staff, up to 70 contractors
and has an annual turnover
exceeding $8 million dollars.
But she’s living, breathing
proof that being a successful
businesswoman and being
a nice person are not
mutually exclusive.
Janine talks to Melinda Collins
about the value of relationships,
corporate responsibility and
wanting to change the world.
News | Interview
While iconic television personality Jason
Gunn is best known as the face of children’s
television, less is known about the woman
who has stood by his side for the past
18 years. While Jason is the natural born
performer, Janine Morrell-Gunn is the gogetter behind the scenes; your typical A
type personality… ambitious, driven,
organised and proactive.
She entered the television industry in her 20s.
“I wanted to be a producer of current affairs
shows because I thought, naively, that current
affairs producers could help shape the world…
make it a better place,” she explains.
During her first trip to Auckland’s TVNZ she
met a man who told her to stay at university
before entering the industry. Years later,
when TVNZ advertised for internships, that
same man was on the selection panel. “Every
year during the five years I had been at
university I had sent him a Christmas card so
he remembered me and he got a say in me
being successful as a trainee.
“This business is all about relationships.”
Her career progressed rapidly and after
industry exposure, she moved from current
affairs shows like Foreign Correspondent
into the youth segment including Dunedin’s
Viewfinder and Christchurch’s Spot On.
When the Children’s Unit moved to
Wellington, she chose to remain in
Christchurch for her family. “It really became
time to put a stake in the ground and time to
‘sail your own waka’ really. I felt it was time
to step out from under TVNZ and set up our
own production company.”
Whitebait-TV began in Christchurch’s Kilmore
Street. When the accountant advised that
it would make financial sense to purchase
equipment instead of hiring, he wandered off
to check out a fire sale at Prime Television,
came back and suggested they take out the
lease on the Birmingham Drive building.
“We started there working on a preschool
programme called Bumble which we
made for three years under contract for
TVNZ. Later on we repackaged the show as
Bumblelina teaching English on a Japanese
cable channel.”
Twenty four hours is a long time in television,
she says. “You can have a show, lose a show
and claw your show back. So you get quite
innovative,” she laughs.
Life on the edge
While it’s a competitive industry, Janine says
television doesn’t follow the typical boom and
bust cycle of business. “We are less affected
by what’s happening economically in that a
lot of what we do is subjective. I like to say I
live my life in 15 minute increments which is
ratings. We are totally delivering to audiences,
so whatever show you’re making you’re trying
to make it better to win audience share.
“It does make you live on the edge of
your seat.”
And it’s a decision she would never look back
on. “We definitely have had our challenges in
winning shows and keeping shows. Content is
king and for us the process is as important as
the product. We have been in this business a
long time and I’m very fortunate to be able to
get up every day and come to work and love
what I do. I just don’t stop thinking about TV
shows and the next idea and improving the
ones we’ve got.”
don’t feel they belong or can’t carry on and
that’s something I take quite personally.”
If you had told her a number of years ago she
was going to be running a business, Janine
likely would have laughed at you. “I didn’t
think that was me and yet here I am. I think
doors close and others open. Life is more
organic than I ever imagined; things have a
way of happening and I am all for leaning in
and embracing it.
“We’re bringing in a new producer from
Australia which is freeing us up to focus
on programme development so we can
look at increasing our volume and range of
production here from Christchurch. I was also
very fortunate to get to go to China last year
and we’re looking at a couple of projects
over there as well.
“I believe everything is an opportunity. Shit
happens, but there’s always a reason.
“What’s been cool after working for large
companies is being able to build our own
studios, to set up the process how we want
it and make it a happy place to work, a place
where people want to get up in the morning
to come here and enjoy being at Whitebait.”
Risky business
While there was an element of risk to
establishing the business, it felt natural.
“Shirley MacLaine once said to get the fruit
off the tree you’ve got to go out on a limb.
But it was a natural progression; it’s Jase and
I being together and evolving in our roles as
performer/presenter and producer. The sum
of the parts is greater than the whole and
the two of us together achieve so much more
than we would on our own.”
It’s all about trusting yourself. “A lot of
people have great ideas and there’s no
ownership or license for these ideas. The
important thing is the ability to execute and
we’re in the business of having ideas but then
being able to deliver those ideas into shows
that work for the audience. It’s a big jump
from idea to execution.
There are also several professional plans
in the pipeline. “It’s in the cards for us to
produce a prime time entertainment show, a
bit like Letterman and Rove, so Christchurch
can be a destination that people book in to
come to our show. It’s really important we
continue to grow our business.
Because one thing she has learned is you
don’t need to be mean to survive. “You don’t
have to be an ass to get what you want. There
are a lot of tough people in television, but we
have this saying ‘first do no harm’. I think it
is possible and we have always tried to treat
people well.”
It’s the same philosophy she has for her
family and while her's means everything to
her, she knows not to put too much pressure
on herself. “I learned a while ago life’s too
short to stuff a mushroom, in that you juggle
a lot of plates now women are working full
time and having families so I think it’s ok to
let plates drop now and then, you can’t keep
them all up in the air.
“I’ve also learnt the value, as a working
mother, in taking some time for myself.
Unless I look after me, I’m of little value to
Jase and our kids, family and friends, let
alone being a good employer or helping save
our planet.”
“
We have been in this business a long
time and I’m very fortunate to be able to
get up every day and come to work and
love what I do.
- JANINE MORRELL-GUNN
”
“The key in all of that is people; people are
our biggest and most important resource –
that’s why the process is so important and
people come first. Don’t be scared to pay
people more than yourself; we have skills and
strengths but we don’t have them all and 50
percent of something is worth more than 100
percent of nothing.”
When it comes to people, Janine also enjoys
being in a position to nurture some of our
home grown talent. “Presenters, performers
and artists, I just take my hat off to them and
what they do to deliver on-screen. And if my
skills can help then to be all they can be then
it’s a wonderful thing.
“It’s great that Whitebait-TV is able to be a
stepping stone for some very talented people
into this industry.”
Keeping a production facility in Christchurch
to ensure work continues to filter down this
way is also a key role. “The through-put of
work is critical to growing people’s skills
and craft especially in an ever changing
technological world.”
Lights of hope
It’s not just her family, her staff or the
next generation of television producers
that Janine takes responsibility for and her
altruistic streak is renowned. Her ‘Adopt a
Christchurch Family’ charity was extremely
successful following the earthquakes, as
She soon found it was the hardest work of her
was the ‘White Lights of Hope’, which she
life. While many businesses can put their work
singlehandedly masterminded. But she
away in a folder or a filing cabinet, Janine says
considers what she has done as the tip of a
her work is out there every day for everyone
significant iceberg.
to see and judge accordingly. Furthermore
there were no never-ending supply cabinets.
Her next move is to look into the issue
“When you start your own business you are
of youth suicide. “I do feel real responsibility
that in this gorgeous country of ours of only a
the stationery cupboard and you are the
few million people that there are people who
coffee machine,” she laughs.
It’s a far cry from her expectations. “I thought
I would be able to do what I had seen some
other producers do which was go and play
golf and have long lunches,” she says.
Businesses stand
up to solve youth
social issues
As New Zealand’s youth organisations face an unprecedented funding crisis,
businesses nationwide are standing up with new social brand Y for YOUTH to
solve our serious youth social issues.
New Zealand has the highest youth suicide rate
in the developed world, yet there are more than
6,000 charities dedicated to assisting our youth
throughout the country.
Y for YOUTH co-founder Alex Greig says “There are
hundreds of very successful programmes out there
already in the community. The problem is that they
are competing with each other for a diminishing
pool of government grants, public donations and
gaming trust money, which is limiting their ability
to scale and expand capacity and in some instances
threatening their very survival.”
Find Your Field of Dreams Foundation CEO, Craig
Pollock says he and his organisation are fully aware
of the impending youth sector funding crisis.
“Even as one of the larger youth organisations, it
is a major challenge finding alternative revenue
streams just to fund our current programmes. I
suspect a lot of smaller youth organisations may
simply not survive the next few years.”
Yet as traditional funding sources for the charity
sector continue to decline, New Zealand’s
alarming youth social statistics, such as bullying
and suicide, continue to increase. Just last year
there was a 40 percent increase in youth suicide
for 15 – 19 year olds.
What can we do about our youth social issues
and the youth sector funding crisis?
“New Zealand’s youth social problems are not
going to be solved with sausage sizzles and
the old method of rattling the bucket outside
shopping centres. Our serious social problems
require serious resources and funding.” Greig says.
Y for YOUTH is a turnkey corporate social
responsibility platform that enables businesses
to contribute to the youth sector in such a way
that they benefit from positive publicity and
increased sales.
Businesses and brands contribute a percentage of
their profits to the Y for YOUTH support network.
In return companies display the Y for YOUTH
trademark on their products and advertising,
similar to Fairtrade or the Heart Foundation Tick
branding models. Consumers are then encouraged
to purchase from these companies.
Consumers want to buy from companies that
support our communities
Greig says that today more than ever, consumers
want to buy from companies that contribute to
our communities. “We have developed a system
that makes it easy for companies to donate to
the youth sector, but in such a way that they
benefit from increased sales, positive publicity
and an improved brand image. It’s a win-win.”
Through the creation of a sustained funding
platform for New Zealand’s youth sector, youth
organisations’ fundraising burdens can be
alleviated so they can focus on expanding their
programmes and impacting as many youth as
possible throughout New Zealand.
Y for YOUTH co-founder Lara Jane says “We’re
talking about transformation and positive social
change for all of New Zealand. The more youth
that are positively impacted, the more youth
that grow up to be happy, healthy, contributing
members in our communities.”
100 Founding Angels
As Y for YOUTH works towards becoming financially
sustainable, it has created an opportunity for
100 forward thinking businesses and community
focused individuals who wish to be involved in a
movement to reduce New Zealand’s youth social
statistics, to become Founding Angels.
Founding Angels support the development of Y
for YOUTH by making an initial $5,000 donation
(or $500 per month x 10 months), then $100 per
month for three years.
Well known entrepreneur Michael Mayell,
founder of Cookie Time, was one of the first to
step up and claims that becoming a Founding
Angel is a good way of practising corporate social
responsibility. “This is just a great opportunity
to give back, and it makes it very easy for
businesses to do it.”
Twenty eight companies and individuals have
already come on board as Founding Angels
to support the development and growth of Y
for YOUTH including Blacksmith Ltd, Navman
Wireless, Academy Publishing, Coca–Cola,
Tiki Taane, Kim and Mona Dotcom and Sales Star.
For further information and to get involved visit
www.yforyouth.org
APN Print team celebrating their achievement at Pride In Print
Printing Excellence Wins Golds for APN Print
Teamwork and commitment to quality has resulted in every APN Print site in New Zealand
winning Gold Medals at New Zealand’s most prestigious print industry gathering, the
Pride In Print Awards.
Of the nine Gold Medals awarded in the Newspapers Category, no less than six went to
APN Print plants. APN Print Ellerslie won three with the New Zealand Herald 19/6/12, the
Hamilton News 30/11/12 and The Weekend Sun 15/6/12; APN Print Wanganui won with
the Rangitikei District Monitor; APN Print Tauranga with the Bay of Plenty Times 30/5/12
and APN Print Hastings with Hawke’s Bay Today 3/10/12.
APN Print sites also won four of the seven Highly Commended Awards issued in the
category — Hastings and Tauranga achieving two each.
APN Print New Zealand general manager Dan Blackbourn paid tribute to the staff efforts
that had made the success possible, saying: “The great thing is that these entries were
really representative of what we produce consistently. “These are good examples of
what we do in our plants daily and therefore it is a feather in the cap of our staff for the
consistency of their quality standards.“ All our staff will be rapt with this and they deserve
a pat on the back.”
Mr Blackbourn says APN Print’s continuing success at Pride In Print was a reflection of its
commitment to both the print industry and the future of newspapers.
Phone 09 526 9440 | www.apnprint.co.nz
News | Lifestyles
Lifestyles
1.
By Davina Richards
1.
Bed heaven
Telo headboard
So white and luxurious you’d think it’d be best to leave
it in a showroom. But this pristine, upholstered, tufted
headboard shouldn’t be left untouched. Stunning and
elegant, it will make your bedroom exude luxury. Just
don’t forget to match it with white drapes, duvet, pillow
cases and linen.
RRP: POA
2.
Available from: www.backhousenz.com
2.
One more time
Jupiter beige wooden watch
Its point of difference is the fact that it’s just cool.
Fashionable and eco-friendly the Jupiter watch is made
with 100 percent maple wood. A tree is planted for every
WeWood watch produced, so you don’t need to worry
about running off into the forest to start tree-hugging.
It’s a little piece of art born from the city of Florence.
3.
RRP: $265
Available from: www.hapa.co.nz
3.
Inky indulgence
Caran d’Ache fountain pen
They say a picture’s worth a thousand words, but with
this thing every word you write will come at a hefty
price. The Caran d’Ache 1010 Diamonds limited edition
fountain pen has taken inspiration from Swiss watch
making to deliver an intricate, creative and stunning
masterpiece of a writing instrument. It includes gold,
rhodium-coated, silver-plated and precious stones. At
this price, you’d think miniscule diamonds would fall out
when the ink flows.
RRP: AU$1.2 million
Available from: www.carandache.com
4.
Practical shapes
Kaleido tray
These boldly coloured, puzzle-like trays can be used as
a decorative statement, organiser, or used to serve up
a well deserved coffee or wine. Each tray is available in
five different sizes and nine colours.
RRP: $36 (extra small) to extra large $175
Available from: www.corporateculture.co.nz
4.
News | Lifestyles
Lifestyles
5.
5.
Totally cool
Smeg refrigerator
If this isn’t the coolest fridge ever, then I don’t what is.
Smeg has stayed on top of the urban retro trend and
cloaked today’s technology in an old-style case to help
you kit out your kitchen in ultimate style. Choose from the
broad range of vibrant retro refrigerators, combined fridgefreezers, washing machines, oven tops and dishwashers,
to make even the unlikeliest kitchen appliance stand out
in style.
6.
RRP: $7,599
Available from: www.smeg.co.nz
6.
The sensor bundle
Belkin WeMo
Going out? The Belkin WeMo Switch and WeMo Motion
Kit delivers wireless control of your home appliances
and electronics, turning devices of your choice on or off
via motion sensors. The sensor plugs into an outlet and
detects motion up to 9 metres away and sends a wireless
signal to the WeMo Switch to turn the connected device
on or off.
7.
RRP: $159.95
Available from: www.belkin.com.au
7.
Life’s a beach
Contemporary framed print
Available in either white or black frame, this quintessential
‘Kiwiana style’ framed print just evokes the feeling of
summer ahead. Beautifully packaged in bubble wrap,
Kiwiana wrapping paper and safely protected inside a
cardboard sleeve for save delivery. It’s an ideal corporate
and conference gift, or for rewarding prompt paying
customers and referrals to your business, a wedding
present, or as a treat for your home this Christmas. The size
is 435 mm x 445 mm and discounts are available when
purchased in larger quantities.
RRP: $120
Available from: David Kerr Greatscapes Collection
www.davidkerrphotography.co.nz
8.
8.
Stash it
Stash Box
Talk about male grooming. The stash box comes complete
with shaving cream, hair shave brush, a face scrub and
moisturiser. The apothecary styled case allows you to
utilise the box once the contents have been used on your
pretty little face. It works well as a handy box to stash
all those essential man items – batteries, old phones,
manuals, cables and the like.
RRP: $165
Available from: www.triumphanddisaster.com
News | Destinations
Discovering Dubai
Dubai to-dos
By Corazon Miller
This middle-eastern city,
which looms grandly out
of the natural expanse of
the Arabian Desert, is one
of a kind, and it knows it.
Dubai, the flashy, most populated of the
seven United Arab Emirates, proudly boasts
about having the biggest mall in the world,
the tallest tower in the world, the world’s
largest flower garden, the most expensive
“seven star” hotel in the world and even
the world’s largest ring; a whopping 64kg,
21 carat ring, studded with no less than 615
Swarovski stones.
Opulence is the name of
the game
With such a lengthy list of “accomplishments”
you’d think Dubai would finally be willing
to sit back, relax and bask in its luxurious
surrounds. But alas, there is no rest for the
wicked. The powers that be announced, late
last year, it will be breaking the record of its
colossal Dubai Mall to create an even bigger
mall on the soon to be developed Mohammed
Bin Rashid City.
As well as the mall, it has been said that the
new “city” will host a park 30 percent larger
than that of London’s Hyde Park and more
than 100 hotel facilities.
While such opulence is not to everyone’s
taste, Dubai is certainly worth a visit, as like
it or not, there is no denying that much of the
infrastructure of this former fishing village,
turned city of fabricated modern wonders, is
something of a modern miracle.
One could be forgiven for thinking that the
“little village that could” is not situated in
the middle of the Arabian desert, with its
grandiose multi-lane motorways, man-made
islands dotting the coast line, super sized
malls and its huge skyscrapers that defy the
very nature of gravity.
An epic enigma
This discrepancy between Dubai’s traditional
past and its modern visage paints a rather
perplexing image of the city – nothing is
what it seems. This juxtaposition between
the traditions of yesterday and the changing
tomorrow was made blindingly obvious
during an encounter with a young Emirati
creating henna art.
When asked if she had any black henna, she
responded with a “no, it’s not allowed - it’s
not natural.” It was a short statement, which
highlighted the fact that while the traditional
culture obviously places an emphasis on a
natural, more modest way of life, the Dubai
of the future is far from rooted in nature.
In fact, this city has made a name for
itself building objects that appear to defy
the very being of nature, with the vast
desert land covered by fields, gardens and
overtaken by modern architecture, the
traditional souks turned into huge shopping
centres, interior ski resorts and the luxurious
hotels curiously shaped into mini-pyramids
and large sail boats.
A melting pot of culture
This proud city, both architecturally and
demographically, is a melting pot of east
meets west. It is home to an immense
array of architecture; from the tallest building
in the world,– including the king of them
all – the Burj Khalifa that stands at an
impressive 828 metres, to the mini Venice,
mini Atlantis, the Egyptian pyramid shaped
mall, to the more traditional, ancient middleeastern souks.
Demographically the cultural mix is just
as apparent; from the second you step off
the plane, and walk into the vast expanse
that is Dubai airport, a mixture of language
surrounds you and will continue to fill the
air throughout your visit to this unique city.
Although Arabic is the official language
of Dubai, Persian, Malayalam, English,
Hindi, Urdu, Bengali and Tagalog are also
spoken. With a large expatriate community
and its reputation for being one of the more
liberal countries in the region, less than
20 percent of the population are actually
Emirati nationals.
For the adventurous and less adventurous
alike, there is something to be found in
this city of wonders.
Shop till you drop
In Dubai, shopping becomes an adventure
akin to island hopping. Check out the
Madinat Jumeirah hotel with its mini,
imitation venus, the Walfi Mall with its
Egyptian pyramid-styled design, visit
the traditional souks of Dubai across its
picturesque creek and explore the Middle
East’s interpretation of the mythical long
lost Greek isle at Atlantis, The Palms.
Thanks to this melting pot of culture, that at
the surface at least, appears to mix together
harmoniously, Dubai is often touted as a
safe haven for tourists in the Middle East;
a region that is more commonly associated
with political and military tensions than a
relaxing holiday.
Ride the desert
Like any tourist destination Dubai does have
its own pitfalls and it doesn’t have the same
historical allure as many of its neighbours.
However, these facts aside, Dubai definitely
has its perks and for those en route from
all the way “down under” to the vaster
European continent – this proud city is
perfectly placed as a stopover destination,
to break up that long-haul journey across
the globe.
On arrival you can take a camel ride,
satisfy your hunger with the enticing
middle-eastern BBQ and be enthralled by
the light-spinners and belly dancers that
take centre stage.
For those in search of a bit of a thrill,
Dubai’s many tourist operators offer an
exciting, desert safari, which takes you on
a bumpy four wheel ride, across the sand
dunes, into the middle of the desert.
Cheap deeds
While Dubai is not known for being cheap,
there are some options for the budget
conscious traveller.
Learn about Dubai’s history to success at
the Dubai Museum, take a ride on
an Arbra (traditional boat) across the
Dubai Creek or simply wander through
the souks and enjoy the uniquely Middle
Eastern atmosphere.
• First Home Buyers
• Investors • Homeowners
STOP! Look no Further
Developer Says Sell...
Due to popular demand extended offering
To the FIRST 10 LUCKY Buyers!
3Hugeselectionofnew
andnearnewsurplushomes
AMAZING!! Be Quick!
3 Auckland,Hamilton
10 MORE Brand New 2013
Suzuki Swift GLX Cars to give away!
YES! Be the proud new owner!
WORTH $23,990 ABSOLUTELY FREE !
3 Brick&tile,2to4bedrooms
3 Greatlocations
3 Fantasticreturns
*First 10 Sales Only. Conditions Apply.
WOW! $5000 Cashback
PLUS! Free Legals upon Settlement
Stuart Jackson General Manager of
Catalyst2 Properties Ltd presenting
Fenella and Cam Liddell with their Brand
New Suzuki Swift on Valentines Day.
What are you waiting for? Once in a lifetime
opportunity to enter the property market.
Don’t Delay, Phone Today. SELLING FAST!!!
Innovative Finance Package
3Up to 100%, No deposit finance
3Debt consolidation loans from 5%
3Second mortgage finance also from 5%
3Interest only options. Easy terms for approved purchasers
THE TURNKEY COMPONENTS
HOUSES
Large selection of new, near
new and used, brick and tile,
weatherboard, plaster, renovated
or original 2-10 bedroom houses
in all locations. If we don’t have it,
we will find it at no extra cost!
FINANCE
Qualified senior financial advisors/
brokers ready to assist with your
personal financial requirements
on your terms and conditions.
Innovative, competitive vendor
assisted finance to approved
purchasers – easy terms!
CONSULTING / MENTORING
Covering all aspects of property
acquisition and ownership, from
first home buyers to savvy street
smart habitual investors – free
service!
HOME CONSULTATION
A free, no obligation service
to all prospective clients in the
privacy of your own home. If you
are contemplating entering the
property market, there is no better
time – those who hesitate will lose!
Stuart Jackson 0800 548 494
Building Wealth through Property
Business Development | Pole Specialists
The pole people
For more than 40 years Pole Specialists in Silverdale
has been leading the way when it comes to pole
foundations, retaining walls and slip repairs for both
civil and residential work.
From its humble beginnings in 1972, Pole
Specialists is now a preferred contractor
for many large civil construction and
works companies such as Transfield,
Fulton Hogan and Downers, while many
respected engineering consultants, such
as Riley Consultants in Takapuna, Coffeys
Consultants based in Silverdale and
Hutchinson Consultants from Orewa, have
Pole Specialists on their speed dial.
Company founder Alastair Cumming says he
began the business almost by accident.
“I was building our family home near
Hatfields Beach on a bush block and in
building the log home I used what was a
relatively new concept of pole foundations
for it.
“I was approached by a number of builders
and architects, like the Design Laboratory
in Birkenhead, who were interested in the
technology and it just grew from there.
Pole Specialists
specialise in:
“The pole foundation technology allowed
people to build their homes on a site which
was not secure, geologically speaking, or
very steep but with a good aspect. It also has
a low environmental footprint.”
•Piling foundations
•Retaining
•Slip repairs
•Landscaping
During the years the company expanded its
field of operations from residential work to
the civil arena utilising the pole technology
for slip repairs and retaining wall work.
•Structure work
•Outdoor timber sales.
As the company grew Alastair was careful
to ensure the business did not get ahead of
itself. “There is a tendency for companies
who want to expand to grow too rapidly,
trying to take on work for which they do not
really have the experience for,” Alastair says.
“Part of our success in that area is that we
have many staff who have been with us for
a long time, meaning their experience and
know-how is retained in the company as is
available to our customers.”
“While we have grown we have controlled
that growth by ensuring we have the ability
to successfully carry out a particular type of
work before taking it on.
The company has also ensured it has a wide
range of equipment to handle any job put
in front of them, from excavators to piling
machines and hydraulic drilling rigs.
Max Birt Sawmills wishes a warm
congratulations to Pole Specialists on
their 40th Anniversary in business.
We are very proud to supply
Pole Specialists quality
outdoor retaining and fencing
timber products.
Phone: (64-9) 294 7800
[email protected]
www.maxbirtsawmills.co.nz
www.northpine.co.nz
Northpine
proudly
supporting
Pole spec’s
Alastair believes one of the keys to the
success of the company is the ability
to develop strong relationships with its
customers, which include leading engineering
consultants, large civil construction companies
and local councils.
“I think it is a measure of the confidence our
customers have in us in that we seem to end
up with the most difficult jobs,” Alastair says.
“A good line of communication with the
consulting engineers is crucial to completing
a job successfully and we have great
relationships with those engineers, which
means we are able to work efficiently
together to come up with a solution to any
specific on-site problem.”
With Alastair, a keen horse man, wanting to
spend more time on his passion of polocrosse
(a combination of polo and lacrosse), in
which he has been president of New Zealand
Polocrosse for the last five years, son Sam
joined the firm and has taken a leadership
role in developing the company during the
last 15 years.
“Sam has really bought us forward as a
company,” Alastair says. “This has extended to
setting a very high safety standard which has
been crucial in securing contracts with the big
civil firms who also place a high importance
on safety in the work place.
would like to congratulate Alastair, Sam and the team at
Pole Specialists on their milestone of reaching 40 years in business.
We wish you all the very best for the future.
Congratulations Pole Specialists, on 40 years in business!
Atlas Concrete are proud to have worked along side Pole Specialists.
We look forward to the next 40 years!
Ph (09) 486-3333
www.atlasconcrete.co.nz
Specialists in... Roundwood, Poles, Square piles,
Machine Round poles and rails Bollards, Marine treatment.
Phone: (07) 333 8523 | www.permapine.co.nz
Business Development | Pole Specialists
“We are a founding member of the Licensed
Building Practitioners scheme and recently
have had our ACC premiums cut because of
our excellent safety record.”
have to drill deeper than originally thought
and rather than having to wait for the right
equipment or supplies, we have them on
hand in our yard.
Another development for the firm (which has
assisted it in being able to respond to the
changing demands of many jobs), was the
setting up of a trade supplies yard at their
base in Silverdale in 1999.
While Pole Specialists’ field of operations
covers the far north, Rodney, Auckland, South
Auckland, Waikato and the Bay of Plenty, it
is also available for commercial jobs further
afield by negotiation.
“This means if a job changes in its
specifications we have immediate access to
most of the supplies needed to complete the
work,” Alastair says.
Case study
Stopping the slide
“While engineers can give us a relatively
accurate idea on what we are drilling into,
this can change on site and we often find we
Pole Specialists
82 Foundry Road
Silverdale
Auckland
T (09) 426 5035
www.polespecs.co.nz
When this Castor Bay clifftop property on
Auckland’s North Shore lost five metres
of its front lawn down the bank, with
indications that more was about to go,
the engineers jumped on the phone to
Pole Specialists.
With the client’s house blocking access
for earthmoving equipment and the cliff
unlikely to support heavy machinery,
Pole Specialists worked with the engineer
to devise a solution to give the house
long-term support at the right price.
By using one of the largest helicopters in
the country to fly in their small excavator
and drill, the only drama in the project
was in the photos.
Pole Specialists carried out the repairs
without incident, protecting the client’s
investment and cementing their
reputation as the “go to guys” when the
stakes are high. POLE SPECIALISTS LIMITED
82 Foundry Road, Silverdale, Auckland
Sam Cumming
MANAGER
MOB
021 832 892
TEL
09 426 5035
EMAIL
[email protected]
POLE FOUNDATIONS | RETAINING | SLIP REPAIRS | LANDSCAPING | CONCRETE WALLS AND STRUCTURES | OUTDOOR TIMBER SUPPLIES
WE’VE BEEN IN BUSINESS
SINCE 1972 WHEN ALASTAIR
CUMMING STARTED POLE
SPECS IN SILVERDALE, JUST
NORTH OF AUCKLAND.
We’re still based there and our service area covers the Far
North, Rodney, Auckland and South Auckland. We’re also
available for commercial jobs further afield by negotiation.
Many respected engineering consultants, such as Riley
Consultants in Takapuna and Hutchinson Consultants
from Orewa, have us on their preferred contractors list for
remedial works involving pole, steel and concrete retainers
and subground soldier pile retaining.
We’re experts at using clever solutions to overcome difficult
engineering challenges. To see examples of our work,
check out our case studies at www.polespecs.co.nz.
We also supply outdoor timber and poles as tradesale.
Business Development Technology | VideoPro
The video pros
The technology we have
at our fingertips in today’s
contemporary society is
intellectual and creative
liberation at its best.
Technology today is the face of the future
and the direct result of uninhibited
imagination; minds that dare to dream and
say no to limitations and go beyond the
realms of possibility to give the world what
it is always waiting for – a way to do things
better than before.
VideoPro represents one of these magnificent
minds. In fact, it represents more than one
- it represents 27 of them in the form of
committed and capable employees.
VideoPro is a specialist audiovisual sales
and integration company made of up of the
type of innovative individuals that know
how to change the game – professionally,
commercially and technologically speaking.
With a presence in Auckland, Hamilton,
Christchurch and through its head office
in Wellington, this is a company with an
unwavering commitment to delivering
market leading high-end audiovisual
solutions.
The power of diversity
Established in 2009, VideoPro NZ is 100
percent owned and operated by its chief
executive officer, Jason Tether and managing
director, Nathan Roche. Both represent
active, committed and ambitious figures
in the company and both maintain very
hands on roles in the day-to-day running of
the organisation.
Jason and Nathan each manage a portfolio
of loyal clients and oversee critical
and strategic business development to
ensure VideoPro can defy even its own
expectations.
Jason and Nathan are supported by an active
and dynamic staff base made up of longstanding and highly qualified employees
that have specialised in the audio-visual
industry, as well as project management
and specialist product training.
VideoPro’s primary focus is to deliver
products that it can be proud of, and
proud it should be. The company excels
in its industrial field and provides high
performance communication solutions for
individual, team and group interaction.
VideoPro’s offering and services
include projection, video wall, HD video
conferencing, digital signage, outdoor
screens and signage, boardroom integration,
control and automation, education products,
audio systems, plasma and LCD, project
management and consultancy.
Its service extends to installation, 24/7
help desk support, routine and preventative
maintenance contracts, Service Level
Agreements (SLA) and on-site training.
The company has aligned itself with major
brands characterised by trust, credibility and
efficiency and these relationships have paid
dividends with respect to VideoPro’s strong
position in the market. All VideoPro supplied
products are comprehensively tested for
New Zealand conditions.
Mayo Group supplies and supports Video Pro Auckland
Video Pro - Leaders in the field of Visual Display choose Vogel’s mounting systems
- Leaders in providing AV mounting systems for all installation situations.
VideoPro has built strong and long-lasting
relationships with Epson, OneLAN, LG, Hills
SVL, Mayo Group, Casio, Acme Supplies,
Equico, NEC, AMX Crestron, Extron, Panasonic
and Smart presence – companies that are
unique within themselves. The diversity
yielded by these partnerships means VideoPro
can offer its customers multiple product
and pricing options to satisfy both their brief
and budget.
streamline communication channels and we
can deliver them the products they need to
achieve this.”
VideoPro’s client base is as diverse as its
offering with major commercial institutions
like Les Mills, Wellington Airport, Sky City,
New Zealand Trade and Enterprise (NZTE)
and Christchurch Airport all in the industrial
mix and benefiting from the company’s
technological prowess.
•Reductions in operating costs and
travel time
It is this prowess that has captured the
attention of clients far and wide and from
many sectors of the New Zealand economy
– education, corporate, retail, entertainment,
banking/financial, insurance/assurance, arts,
energy, public sector, health and charities –
the list knows no bounds.
“Gone are the days when presenters,
workshops or workplaces required a
projector and an interactive whiteboard
to create an interactive meeting room
environment,” Jason comments.
“Technology is an essential part of today’s
business environment, with corporate, public
and education sectors investing in solutions
to minimise their impact on the environment,
reduce operating costs and travel time,”
Nathan says. “Businesses want to interact
directly with their customers in real-time and
The popularity of presentation-orientated
products such as video conferencing, control
systems, interactive projectors and digital
signage has proliferated exponentially with a
myriad of benefits to businesses including:
•A greener corporate image
•The ability to communicate globally at the
touch of a button
•The ability to get messages to a large
audience in real-time.
“With a product like the Meeting Mate
EB-1400Wi and EB-1410Wi from Epson, it
is possible to make any hard, flat surface
interactive. With whiteboard function,
dual pen interactivity and control pad
operation, as well as the ability to save,
print, email and capture content from external
sources, Meeting Mate is perfect for any
meeting room.”
from VideoPro
Vogel’s can provide a solution to your installation requirement be it free standing,
mobile, ceiling or wall mounted-single screen, multi-screen or video walls.
Designed and manufactured in The Netherlands Vogel’s
Mounting systems incorporate the very best of design and
functionality offering total engineering integrity.
www.plus-vision.com/en
ELECTRONIC WHITEBOARDS
Increase the efficiency and productivity of your meetings
• Youraudiencewillbefreefromnotetakingtoconcentrateonyourpresentation
• Youwillensureaccurateinformationfrommeetings
For further information contact;
MAYO GROUP Ltd.
PH. 0800 4VOGELS (0800 486435) Email: [email protected]
Web: www.mayogroup.co.nz
• Youcanprintimmediatelywiththebuilt-inprinterordownloadtosoftcopyand
emailtopeoplewhowerenotpresentatthemeeting
• Youcanfurthereditandenhancethesoftcopyafterithasbeendownloaded
• Networkablemodelsavailable
Business Development Technology | VideoPro
OneLAN digital signage –
case study
VideoPro services
Education
VideoPro is a leading supplier of
advanced presentation technologies
for the education sector. The company
offers specialist advice, installation,
on-site training and specialised
education pricing to schools, training
institutes and universities.
The product range includes the latest in
digital signage, LED display, plasma and
LCD screens, interactive whiteboards,
projectors, professional audio equipment
and classroom control systems.
Public sector
VideoPro holds preferred supplier
contractors with many local
governments, district health boards,
courts and ministries. Its service
includes a range of support packages,
training assistance and maintenance
arrangements
Commercial
Specialists in presentation equipment,
VideoPro offers a broad range of
audiovisual product and services suited
to commercial environments.
It combines technology, equipment
and industry experience to create
integrated audiovisual solutions for
corporate, retail, entertainment,
financial, arts and energy sectors.
VideoPro is also an Australasian distributor
for OneLAN digital signage and content
management products. OneLAN is a global
leader in digital signage systems, providing
a rich set of capabilities that enable
businesses to communicate more effectively
with their customers.
OneLAN ensures its customers are able to
achieve a higher quality, more relevant
message while reducing costs and providing
fine-grained control and reporting to those
that need it.
Focusing on ease of use, manageability,
network security, quality and scalability,
OneLAN’s range of Net-Top-Boxes (NTBs) can
be found in every corner of society. Being
a separate appliance that is Linux based,
OneLAN provides an incredibility robust and
secure platform. OneLAN clients love the
ease of its products and the fact that they
area simple way to use web based browser
interfaces without having to load software
onto their system.
“When it comes to relaying messages
to clients, staff or potential customers,
it is important to enlighten their senses,
to firstly engage and ensure the information
is easily absorbed,” Jason comments of
the technology.
“The recognition of digital signage as a
successful medium is increasingly growing in
New Zealand, where varieties of information
are being conveyed in a range of locations,”
Nathan adds.
“Any information can be relayed through
digital signage, whether it is public, internal,
CONSTANT BRILLIANCE
The unique lamp-free light source in Casio projectors delivers up to
20,000 hours of superb performance at up to 4,000 ANSI lumen for
bright, engaging presentations. With four product groups, including
Short Throw series for the education market, the Casio projector range
has a model to suit every customer.
SHORT THROW PROJECTORS
PRO PROJECTORS
All you need for dynamic, engaging
lessons.
High brightness projectors for installation.
GREEN SLIM PROJECTORS
SIGNATURE PROJECTORS
Ultra portable.
A versatile range of projectors for
classrooms, meeting rooms & even
digital signage
menus, advertising or marketing. Digital
signage can be used to display a room’s
meeting allocation, timetables, results
or news.”
Digital signage can also influence a
customer’s behaviour - it can direct
customers to different areas, all the while
increasing the time they may spend in a
store or business, or simply inform them of a
special they may not have known about.
Interactive digital signage, that allows
customers to navigate through a series of
questions, allows them to be exposed to
more products with the added benefit to the
business owner of capturing and collating the
information to gain valuable market data.
Digital signage eliminates waste, allows
rapid control of content and creates a more
interactive approach engaging observers and
ensuring they receive the message clearly
and cleverly.
VideoPro recently provided and installed
160 x 47” commercial grade displays each
with a OneLAN NTB digital signage player
mounted behind it at 80 Wild Bean Café sites
controlled nationally.
About VideoPro
•Established in 2009.
•With a presence in Auckland, Hamilton,
Christchurch and through its head
office in Wellington, this is a company
with an unwavering commitment to
delivering market leading high-end
audio visual solutions to corporate,
public sector and education markets.
•VideoPro’s offering and services
include projection, video wall, HD
video conferencing, digital signage,
outdoor screens and signage,
boardroom integration, control and
automation, education products, audio
systems, plasma and LCD, project
management and consultancy
•VideoPro’s service extends to
installation, 24/7 help desk support,
routine and preventative maintenance
contracts, Service Level Agreements
(SLA) and on-site training.
•It has built strong and long-lasting
relationships with Epson, LG, Hills
SVL, Mayo Group, Casio, Acme Supplies
and Equico
•All VideoPro supplied products are
comprehensively tested for New
Zealand conditions.
VideoPro
Level 6
234 Wakefield Street
Wellington
T (04) 805 0435
www.videpro.co.nz
Crestron is the leading provider of control and automation
systems for homes, offices, schools, hospitals, hotels and more.
www.casio-intl.com
AVAILABLE FROM VIDEOPRO
PH 09 304 0640 www.videopro.co.nz
Phone: 09 415 9426 | Fax: 09 415 9864 | www.crestron.co.nz
Proud
to
suppo
rt
Video
Pro
RR
Business Development | Minerva Learning
Understanding IT
Long gone are the days when information technology
(IT) was reserved for the academically or financially
elite – or those in a cardigan and oversized spectacles.
Gone too are the days when good business
management was dressed only in a black
suit and tie and hailed from an ivy league
type college.
Globalisation, the proliferation of technology
and one savvy little Australasian company
have given existing IT and management
stereotypes the boot to bring vital skills
and knowledge to New Zealand and
Australia’s fingertips.
“We founded the business in November 2011
and I set it up in New Zealand in February
2012,” Rhys says. “Steven and I collaborate
when it comes to our training material and
the nature of the support we offer.”
A yearning to own his own business coupled
with the passion and desire to unleash the
capabilities of people, enabling them to
conquer applications and manage successful
projects, motivated Rhys to get Minerva
Learning underway in New Zealand.
Accessibility, credibility and effective
communication underpin Minerva Learning – a “We are committed to making a difference
company breaking down the barriers between in people’s professional lives and their
working environments.”
businesses, IT and project management
capability one clever little step at a time.
This commitment is palpable in the training
available through Minerva Learning and
The smarts and the skills
is further emphasised by the incredible
knowledge and capability brought to the
Effectiveness is an elusive quality of sorts
training table by Rhys and Steven.
that is oft spoken of, but rarely attained –
until Minerva Learning hit the professional
scene that is. The Minerva vision is simple,
but compelling; provide people with the
knowledge and skills to be effective.
“What we’ve really done is personalised the
training. We offer modular training, covering
the functionality and skills you need to learn
to be effective in your role.
There are two parts to the Minerva Learning
enterprise – each as intelligent and skilled as
the other – and no, we’re not talking about
technology in this instance.
“A primary example is the Microsoft
Office suite – think Word, Excel, Outlook,
Powerpoint, Project – we offer training in
each area. We also offer courses that
enable people to be effective from change
management and leadership, to performance
management and communication.
Minerva Learning offers in-house, off-site,
or correspondence based training. Training
provided directly to businesses is customised
to reflect the business environment
concerned.
“We offer the opportunity for our trainees
to create their own course and choose the
modules that suit them and their needs.”
“We understand and appreciate that there are
different learning styles within every business
and we ensure that each style of learning is
catered for,” Rhys says.
We’re referring to the two people who have
made it their business, quite literally, to
bring organisations up to technological and
operational speed when it comes to using
Microsoft applications and project / business
management.
Steven Goldsmith attends to the Australian
arm of the business, and Rhys Watson has his
focus firmly on Aotearoa.
The two guys might be divided by a fair bit
of distance, but they don’t let a small thing
like the Tasman Sea stop them from working
collaboratively and consistently in their
professional approach.
Minerva Learning’s internationally recognised
Microsoft project and business management
training courses are performance driven and
the brainchild of Rhys and Steven.
Minerva Learning is committed to helping
people develop skills that they can apply in
a practical capacity – whether it is project
management or IT related.
“There are a lot of good communicators who
lack the fundamental and technical skills
necessary in modern workplaces – but this
also works the other way around too – you
can get a highly skilled individual that is a
poor communicator.
“We are committed to empowering
knowledgeable and capable employees.”
Invest in them and they will
invest in you
Minerva Learning works with councils, larger
companies and small to medium enterprises.
“We provide all the resources and equipment,
including PCs and manuals. Training includes
exercises and discussion of the real world
use of the tools and techniques covered. We
also have chocolate which always accelerates
learning and motivation,” he quips.
Humour aside, incentives and positive
reinforcement is a large part of the training
concept and Minerva Learning is about
creating supportive learning environments to
encourage best learning practices.
Minerva Learning
“At the end of a training session, we provide
our participants with the resources they need
to practice and reinforce what they have
learnt, from USB sticks with the exercises,
through to take home manuals, so they can
refer to it time and time again to enhance
their skills and ensure they retain all the
information they need.”
Minerva Learning’s key conviction when
it comes to upskilling employees and
empowering them to fulfil their professional
potential resonates with every employer,
irrespective of industry.
It resonates because it is compellingly honest
and truthful –‘if you invest in your people,
they will invest in you’.
Minerva Learning
PO Box 30 1729
Albany
Auckland
T 0508 646 378
E [email protected]
Get a10% discount on the
next booking, when you refer
to this ad in Auckland Today.
All about personal growth
Freecall: 0508 MINERVA (646 378)
Recruitment and/or HR problems?
For those specialty positions that you are experiencing difficulty in filling or those ongoing HR
problems that just won’t go away, David Law & Associates (NZ) Ltd can assist through a range
of services backed with experience, a proven reputation and down to earth approach. In todays
competitive market it is important to ensure the decisions you make are the right ones, first time.
Take this opportunity, contact David NOW on (09) 4759245 for a FREE no
obligation brief and see how he can work with you to make the right choice.
www.davidlaw.co.nz
Business Development Technology | Recytech
Smart solutions for outdated IT
Asset disposal and
recycling, particularly of
outdated or unwanted
IT equipment and other
electronic gear, can
be a costly and time
consuming business for
many firms.
One company looking to reduce that cost is
Recytech Limited and it is doing it in such a
way that it is both environmentally friendly
and revenue generating.
Ryan Donaldson, business development
manager for Recytech explains how they are
achieving that.
First and foremost, lets get a bit of
background on Recytech – what does
Recytech do?
Recytech provides specialised services to
cater for used or unwanted technology such
as IT equipment, electronics etc. Essentially,
we recover value (where we can) on behalf
of our clients. Whether it’s end-of-lease
equipment or returned electronics, we
recondition and repurpose faulty or returned
equipment and as a last resort we recycle
redundant equipment in an environmentally
friendly manner.
Do you operate outside of New Zealand?
Yes, we currently provide solutions for
organisations throughout Australasia. Second
hand technology, returned or faulty stock and
end-of-lease equipment can still hold value.
We help organisations to cost effectively
remarket, reuse, or recycle their used assets
including computers, TVs, appliances and
other electronics.
Why can’t businesses do this themselves?
Like put old IT on an auction website
for example?
Ryan Donaldson, business development
manager for Recytech
There is quite a stigma surrounding
recycling of IT and it ending up in landfill.
What happens to any equipment that is
unusable?
There is nothing to stop a business doing
that, but there are risks. We offer a full
decommissioning service, which means that
all assets (specifically with IT assets) will have
the hard drive wiped using state of the art
software to ensure no sensitive data remains
on the asset. Plus we provide test and audit
reports of the retired assets so that our clients
have a fully traceable asset history.
We also have the sales network to ensure
we get the best possible return on the assets
One of our key points of difference at
for the client. Selling on auction websites is
Recytech is that we ensure all assets
managed by us are subject to environmentally limited in terms of the volume they are able
to move and is very time consuming, which
responsible disposal. Recytech adheres
would eat into any margin.
to the standards set by the New Zealand
Government (EPA) for the exportation of
You mentioned returned electronics, what
electronic waste; which is a certification to
did you mean - retail returns?
provide assurance that all electronic waste is
processed to the highest standards of safety
Yes, exactly. We work with retailers to
and environmental responsibility required by
responsibly and securely remove returned
the Basel Convention of which New Zealand
or faulty stock, recondition or repurpose the
and many countries around the world are
stock and sell through to second hand markets
party to.
“
One of our key
points of difference
at Recytech is
that we ensure all
assets managed
by us are subject
to environmentally
responsible disposal.
”
- BUSINESS DEVELOPMENT MANAGER,
RYAN DONALDSON
around the world. It’s also known as reverse
logistics. A lot of retailers currently just writeoff the stock - our offer means that retailers
can recover value from those returns.
How long have you been with Recytech?
I am still relatively new to the business – I
joined just six weeks ago – but I have known
of and worked with Recytech for a number
of years. I have come from a large corporate
environment at Crown and was looking for
something that would allow me a much
larger territory.
In my new role I am responsible for
sourcing used or unwanted IT nationwide.
There is huge scope to really establish and
grow the role – and for a salesperson, that’s a
great motivator.
What didn’t you like about a bigger
corporate environment?
There are lots of great things about corporate
working environment – it teaches you about
structure, processes and accountability, and
there is plenty of support in place to help
you grow. I have enjoyed my time with
Crown hugely, but being in sales and having
a restricted territory (regardless of who you
are working for) after a while you reach your
capacity and the role turn from sales into
account management.
How can businesses get in touch with you?
Call or email me on the details below, send
an enquiry via the website, or drop in to our
office at 225a Bush Road in Rosedale.
Ryan Donaldson
M 021 479 015
T (09) 972 1936 or 0800 732 983
E [email protected]
www.recytech.co.nz
Export | Glidepath
Gliding to
international success
Forty years ago Sir Kenneth Stevens established a
business that would grow phenomenally; not just
in New Zealand - but on the international stage and
become a major New Zealand manufacturing exporter.
Sir Ken was awarded a knighthood in 2007 ‘For Services
to Exporting’, principally earned for his mentoring and
assistance to many emerging young exporters.
In the Beginning
Anthony Patrickson talks to Sir Kenneth
Stevens about the company he has founded
and fostered. The company is called Glidepath
and if it isn’t quite yet a household name,
it’s certainly a name pretty much any business
in New Zealand is familiar with.
In 1972 Sir Kenneth Stevens purchased
Thompson Engineering, an engineering
company focusing on metal fabrication and
local maintenance works. Under Sir Ken’s
guidance Glidepath was born and shortly
after won a small job with Air New Zealand
at Auckland Airport. This was Sir Ken’s first
airport job and so began a full working career
of installing the company’s own systems in
airports around the world.
Glidepath specialises in the design,
manufacture installation and maintenance of
airport baggage handling systems and with
more than 624 completed projects in
64 countries it truly is a global success story.
With plants in Auckland and Dallas (USA),
plus regional offices in Sydney, Adelaide,
Durban, Mumbai, Toronto, Lima and Santiago,
Glidepath has established itself as a market
leader in its chosen field, but it wasn’t
always the destination in which the company
was headed.
Immediately Sir Ken saw the potential
in overseas markets and expansion into
Australia and the USA seemed a natural
progression – and so it proved to be.
In 1983, still known at this time as Thompson
Engineering, Sir Ken established a USA
office and factory in Wichita Kansas. Ten
years down the track the company was
approached by a global materials handling
business which sought their expertise and
market position. Sir Ken sold the USA arm of
his business and was handed a ‘restraint of
trade’ agreement, meaning Glidepath had to
refrain from working in the USA for six years.
Sticking with the Glidepath name, Sir Ken
decided to target wider global markets and,
40 years later, his company employs 276
people from Durban to Chile and everywhere
in between.
In 1997 Sir Ken decided to semi-retire, hiring
a CEO, yet the company he founded and
nurtured didn’t seem to be reaching his high
expectations, nor was it reaching the correct
intended markets. With this in mind Sir Ken
regained the reigns of Glidepath in 2003
and guided his company once again in the
direction of lucrative contracts in South East
Asia, South America and Canada.
Glidepath in the USA
In 2001 a successful project in Idaho, Boise
Airport was underway when the events of
September 11th happened. The 9/11 event
turned the airport industry on its head but in
turn provided new opportunities for Glidepath
in the largest market in the world. Sir Ken
decided to establish a trans-American branch
of the ever expanding Glidepath.
While America, and indeed the whole aviation
industry, had been rocked by the events of
September 11, the USA Federal Government
opened a new department named Homeland
Congratulations Sir Ken on
achieving such a milestone in your
contribution to New Zealand
Manufacturing and Exporting
For more information contact Viking Conveyor on 0800 845 464 or visit www.vikingconveyor.co.nz
Export | Glidepath
Security and security in airports took on a
whole new meaning and rigour.
Just a few of Glidepath’s completed
$3 million plus projects:
Glidepath had the opportunity, being involved
in the logistics of baggage handling, to
become the first line of protection in the fight
against terrorism.
•John F Kennedy International –
New York, USA
Glidepath introduced innovative and
reconcilable technology including ‘explosive
detection systems’ (EDS) and ‘hold baggage
screening’ (HBS) to help in the prevention
of unwanted and dangerous materials being
loaded onto flights.
•Sydney Domestic – Australia
Along with the EDS and HBS developments,
all other Glidepath systems are fully
integrated with its GlideControl and
GlideViewsuite of software. These systems
markedly increase the security, efficiency
and speed of baggage transportation while
decreasing the failure rates.
•Auckland International – New Zealand
•Lynden Pindling International – Bahamas
•Vancouver International – Canada
•Arturo Merino Benitez International –
Santiago, Chile
•Sangster International – Jamaica
•Jorge Chavez International – Peru
•King Shaka International – South Africa
•Muscat International – Oman
•Cochin Airport – India.
The Glidepath vision
The company’s stated intention is “To be
leading our industry as the most innovative
and proactive provider of technological
systems for our valuable customers”.
Considering Glidepath sells 95 percent of the
equipment and software it manufactures,
there is a definite confidence in the company’s
products. So much so, that Glidepath offers a
100 percent fail safe inline baggage security
screening system and recently completed
contracts to install the system in Penang
Airport, Malaysia and Christchurch.
“Whether you choose a selection of our
products and services, or let us tailor a
whole solution to meet your needs, you can
rest assured that Glidepath will provide a
comprehensive and cost effective solution,”
the company’s profile states.
Sir Kenneth Stevens
The founder, the exporter and the 2012 Flying
Kiwi High Tech awardee – Sir Ken has travelled
his own path to success, a path almost as
complex as the intrinsic network of baggage
handling systems Glidepath specialises in.
In the last 40 years Sir Ken has travelled in
excess of five million statute miles, that’s
equivalent to 200 times around the world.
So it’s fair to say he’s seen more airport
terminals than most pilots.
“I’ve had more than 55 trips on Pan-Am and
they haven’t been operating for 22 years,”
Sir Ken says.
So it’s safe to say, when his baggage
disappears behind the curtain flap after
check-in, Sir Ken knows the route and the
technology involved in making sure it arrives
at its designated destination, safely.
Export and investment
in youth
With more than 20 years in the export
industry, Sir Ken is a figurehead for other
company leaders to aspire to and he also
focuses a sizeable amount of time and effort
helping the next generation to become
successful exporters. As a board member and
a trustee of the Asia-New Zealand foundation
and the Chairman of Export New Zealand, Sir
Ken certainly has the credentials to advise
and educate the future flying Kiwis.
“Competing against other students from
the Asian Pacific area, New Zealand has
championed three out of the last six years
which just shows our schooling system
is producing creative thinkers capable of
achieving global success.”
Glidepath also supports the Vex Robotics
Challenge, which aims to foster interest in
engineering, mathematics and science – skills
Sir Ken believes are integral to producing
creative, innovative adults. His investment
in youth and education is part of his vision
to help New Zealand double its export
capability in the future.
“It’s a hard industry to want to be in. There
is a lot of living out of a suitcase, being away
from home for extended periods of time,
but it helps companies spread their
international wings and increase their
financial capabilities, while improving the
business reach of New Zealand.”
Sir Ken has transformed Glidepath from
its humble beginnings into a remarkable
global entity and enroute he has accumulated
a large wealth of knowledge on worldwide
trading. The youth of today form the exporters
of tomorrow and what better mentor to have
than Sir Kenneth Stevens to pass down that
knowledge that has helped him become
one of New Zealand’s most successful
businessmen.
They do say travel broadens the mind and
maybe that is Sir Ken’s key to success, 200
times around the world and counting!
Glidepath
30 Cartwright Road
Glen Eden
Auckland
T (09) 818 3354
E [email protected]
www.glidepathgroup.com
“Glidepath work closely in a business
partnership with Onehunga School to
promote the educational benefits of AsianNew Zealand joint enterprises. Each year
we help the kids produce business plans
for large companies like Fed-Ex at the
Junior FedEx Express Junior Achievement
International Trade Challenge and see the
fresh perspectives they conjure.
Unit 7A/6 Keith Hay Drive, Wiri, Auckland.
Ph 09 969 1876 • Fax 09 969 1877
Cnr Diana Drive & Ashfield St,
Glenfield, Auckland
Ph: 09 444-6566, Fax: 09 444-4963
PROUD
PROUDTO
TO SUPPORT
SUPPORT
GLIDEPATH
GLIDEPATH
IN
IN DELIVERING
DELIVERINGTOP
TOP QUALITY
QUALITY BEARINGS,
BEARINGS,
SEALS,
SEALS, SERVICE
SERVICE AND
ANDTECHNICAL
TECHNICAL SUPPORT
SUPPORT
www.aucklandbearings.co.nz
www.aucklandbearings.co.nz
Recreation | Fusion Electronics
The focus of Fusion
Surviving in the consumer
electronics industry is
one thing, excelling in it
is another. And for every
success story, there’s
many more that don’t
make it.
There’s a dog eats dog mentality that rules
this industrial roost.
Sycophancy won’t buy you a way into the
hearts and minds of your consumers and
investors, and good luck certainly won’t keep
you there once you make it.
The truthful and un-sugared reality of this
fiercely competitive market is that success is
measured by market share and market
share is achieved and retained through one
simple but oft elusive quality – hard work.
You only need to look at Fusion Electronics to
know that. But Fusion doesn’t just work hard
- it lives and breathes what it does.
And it doesn’t just punch above its
weight in the consumer electronics
industry - it throws behind this punch the
full force of a world class reputation and
first class car, marine and lifestyle
entertainment technology.
The Fusion truth
Fusion was founded in 2000 by the McNall
brothers. It started as a traditional car audio
company where products including car
stereos, speakers, amplifiers and subwoofers
were engineered for maximum bang for
your buck.
It’s true, at face value this seems like a
simple concept, but what really gave the
company the kick it needed to survive was
a Rolls Royce marketing campaign and a
very savvy distribution approach.
The McNalls concentrated on the home
market in New Zealand before setting their
sights on offshore markets in America, the
United Kingdom and Russia. Markets that,
for all their mercilessness, are where the
smaller players become big ones if they
play their commercial cards right.
Fast forward to 2013, and Sir Peter Maire,
a technology legend and founder of
navigation giant Navman, is now the owner
of Fusion.
Sir Peter’s vision has taken the business,
particularly its marine division – Fusion True
Marine - to new heights.
Fusion True Marine is at the epicentre of
ground breaking marine entertainment
technology, developing, engineering and
distributing stereos, speakers, amplifiers,
subwoofers, marine docks and televisions.
Fusion chief executive Chris Baird and his
team work tirelessly to ensure the business
continues to fulfil its potential.
“When he took ownership of the business
Sir Peter changed the strategy and entire
focus of the company from off-the-shelf
products to product development,”
Chris explains.
“Sir Peter identified a gap in the market
that no one else did and he leveraged off
of that. Up until that point, no one else was
taking marine entertainment seriously.”
Fusion is the brains behind the iconic
internal iPod and iPhone docking marine
stereo- the authentic version designed
specifically for a marine environment.
“This stereo was an important innovation.
When we launched it, the world was asking
‘Who is this company?’” Chris says.
“At the time, a lot of the big players
were taking their car stereos, painting
them white, and calling them a marine
stereo. They weren’t. If you took one of
those stereos and turned it around and
looked at the back – you’d see them for
what they are straight away and how
easy it is for moisture and water to get
into the electronics.”
“
Our staff are fantastic
– they go above and
beyond, working long
hours into their own
time. They’re passionate
people and they’re
constantly thinking
about what they can do
to better the company
– these people are not
easy to find.
”
- FUSION CHIEF EXECUTIVE CHRIS BAIRD
Comparatively, Fusion True Marine products
are called true marine products - because
that’s exactly what they are. Conceptualised,
built and refined for a specific environment
– an environment characterised by extreme
weather conditions.
“When you make the investment in Apple
technology – your iPhone, iPod or Nano, you
want to enjoy it,” Chris reasons.
“When you put your iPhone in our marine
stereo, you can trust that it will be protected
from the hazardous conditions of a marine
environment – extreme temperatures, salty
water and salty air.”
It’s clear Fusion has earned its consumers’
trust and the Fusion True Marine stereo has
commanded global respect for everything it
represents. The technology won the National
Marine Electronics Association Supreme
Technology Award in America - the first time
a marine stereo sound system has scooped
the prize.
Success aside, Fusion’s team makes no bones
about the fact that the consumer electronics
industry is cut throat and if you want to
compete with the big players, you have to
acknowledge and be willingly challenged by
that fact.
“There have been major players like Kenwood,
Sony and Clarion operating out of China and
Japan for decades – that’s what you’re up
against,” Chris confirms.
Proud of our association with
Fusion Electronics
MONDIALE FREIGHT SERVICES LIMITED
77 RICHARD PEARSE DRIVE, PO BOX 53004,
AUCKLAND INTERNATIONAL AIRPORT
Tel: 09 256 4111 | www.mondiale.co.nz
AUCKLAND - WELLINGTON
CHRISTCHURCH
Recreation | Fusion Electronics
But as hard as the market goes, Fusion goes
harder. Not only that - it thinks smarter. “We
are fiercely committed to our products and to
making our products not only different, but
better,” Baird comments.
And better they are – big time better too.
“Worldwide we are the number one marine
entertainment player. We work with
companies like Burnsco and Repco in New
Zealand – we distribute our marine products
to all of its stores in coastal regions. We also
distribute to West Marine in America – to
more than 400 stores.”
The exponential growth the company has
experienced has come at a price though –
quite literally.
In fact, the reality of growth is stone cold
sobering and there’s nothing glamorous about
the hard work that goes into achieving it.
The growth certainly isn’t served piping hot
and forget the silver platter all together - in
this market, the concept of spoon fed success
doesn’t exist.
“Last year Apple changed its technology for
the first time in many years by introducing
the lightning connector. This has been an
incredibly challenging change for the entire
industry,” he says.
Fusion is now working with Jayco – the
largest motorhome and campervan
provider in the Southern Hemisphere. Jayco
manufacturers 10, 0000 vans per annum in
New Zealand and 32,000 vans per annum at
its sister location in America.
Recruiting and retaining the best staff
is also a key part of what Fusion does
alongside its extensive R&D practices.
“Our staff are fantastic – they go above and
beyond, working long hours into their own
time. They’re passionate people and they’re
constantly thinking about what they can do
to better the company – these people are
not easy to find.”
Fusion is committed to staying one step ahead
of the game and its investment in research
and development (R&D) is testament to that.
“Research and development is critical
for us – we are committed to leading the
“They’re both away from what we call ‘mains
power’ so they need to be able to rely on
technology that runs efficiently, won’t drain
their battery and can handle the conditions.
“This is a market that is expanding very
quickly for us because it is a big market in
New Zealand and is continuing to grow.”
Fusion’s extensive and evolutionary
range is the core beneficiary of this reinvestment, as are the company’s innovation
hungry customers.
A fusion of strengths
“The caravan and RV customer is very
similar to the customer that buys a boat,”
Chris explains.
In short, the products Fusion interfaces with
are continuing to change, so it needs to
change with them.
“It’s a struggle to find good experienced
staff. In a market like New Zealand you are
competing for a limited number of skilled
staff, which is why it is critical to look after
them when you have them.
“We have built rigorous design and
engineering processes that involve
environmental testing, water proofing and
exposure to sunlight and vibration.”
The car and marine divisions of Fusion are
also joined by a lifestyle and entertainment
division, which targets the campervan market.
“In the context of our revenue to R&D
spend, we are investing approximately
nine percent back into the business in this
area. If you look at this figure compared to
most New Zealand businesses that commit
around two to three percent, or the Silicon
Valley average of seven percent, then it’s
clear how important this is to us. We know
how critical it is to stay ahead.”
“It takes hard work and having a sense of
humour to start with,” Baird begins. “We are
also committed to building off our cash flow
– investing back into the company any money
we make.”
Fusion is a company with an international
reputation, but a local commitment. “We
design and engineer everything in New
Zealand. We warranty all our True Marine
products for three years and we do that
with confidence – our products are built
for the marine environment,” Baird says
emphatically.
Fusion focus
world in innovation and to do that, we
must make significant investments in R&D,”
Chris explains.
Diversification
Strategic diversification is about aiming to
do what you already do well, better. There’s
no fine art involved with achieving this, but
if there was, Fusion would likely be the one
to master it.
The company has been globetrotting
around the world profiling its products
and released its new Fusion True Marine
Uni-Dock technology in May at the largest
boating show in the Southern Hemisphere –
Sanctuary Cove.
“This technology is compatible with all
apple products – think Nanos, iPods,
iPhones – every generation, and all your
android style products including the
Preston Consulting Ltd
Power electronics technology transfer
Samsung Galaxy S3 and S4, which are now
the biggest selling phones in the world.”
Fusion’s innovative connectivity systems have
also been fierce attention seekers around the
world. “Our Fusion Link connectivity system
is the first of its kind in the world – we have
every major marine electronics company
signed up,” he says.
Fusion Link allows compatible Multi-Function
Displays (MFD) the ability to interface and
achieve full control of Fusion’s specialised
marine entertainment equipment. Multiple
systems can be controlled from a single
compatible MFD and Fusion Link operates over
existing industry standard networks including
Ethernet, NMEA 2000 and Wi-Fi.
Link zones manage the entire audio
experience from the steering station of the
vessel, or from a wireless remote control using
software downloaded from the websitein the
form of an app compatible with iPhone, iPad
and Androids.
Boat building heavyweights including Sealegs,
Benetau, Sunseeker, Regal, Bavaria, Fairline
and Hanse are licensed to install the product
and Fusion was nominated as a finalist for the
2013 NZ Innovative Hi-Tech Hardware Product
Award in recognition of such success.
This international presence is something
Fusion is tremendously proud of and Chris
believes that there are other New Zealand
business that can achieve this expansion too
if they seize the opportunity.
“New Zealand businesses need to know
that they can achieve internationally and
not just in local niche markets. But this can
only happen if you don’t get scared, and you
remain committed to the idea that there’s no
one else that can do a better job than you.
You just go for it.
“One of the most important things for
businesses to know is that to take on the
world you have to be able to fund your
growth and if you get to a stage where
that growth becomes stagnant, sometimes
you need to recognise when you need
help to get to the next level. That is when
the partnerships that we have become so
important - we are incredibly grateful for
these relationships.”
Fusion Electronics
PO Box 137-142
Parnell
Auckland
T (09) 369 2900
www.fusionelectronics.com
WAIKIKI
L O G I ST I C S L T D
THE TOTAL SOLUTION - WAREHOUSE & TRANSPORT SERVICES
Providing innovative and proven solutions for power conversion and
control of power electronic systems from 1 watt to 250kW, for NZ and
global OEM customers, since 1993.
www.pwrtrnx.com
Christchurch, NZ
Ph. 021 492 454 | Email. [email protected]
29 Rennie Drive, Airport Oaks
PO Box 21837, Waitakere, Auckland 0650
www.waikiki.co.nz
Corporate Destinations | Palmerston North
Destination Manawatu
They say it’s always the
quiet ones you should
watch out for and there’s
never been a truer tale
told when it comes to
Palmerston North.
The busy, bustling and bright little city has
well and truly shaken off the perception
that it has a shy demeanour and has
been progressively building its profile and
positioning itself as a cultural, commercial and
recreational gateway.
It’s true – reputation is everything, but you’ve
also got to have the goods to go with the
reputation and Palmerston North has got both
these things in buckets.
The city has the gift of the gab when it comes
to attracting new and existing patronage, and
the brightest business brains from here, there
and everywhere come to work and wander in
its playground.
When you look at Palmerston North’s thriving
tourism and hospitality portfolio, it’s not hard
to see why.
A rock solid base
Palmerston North is the main city of the
Manawatu region – bordered by the Ruahine
mountain range, which is blanketed in lush
native forest.
Manawatu is derived from two words,
Manawa and Tu. Manawa refers to the heart
and Tu describes something that has come
to a halt. The ancestor Hau is said to have
spoken the words “ka tu taku manawa”
meaning “my heart stands still at the sight
of the awesome Manawatu River”.
Palmerston North is New Zealand’s seventh
largest city and the fourth fastest growing in
the country. Its name hails from the Maori
translation Te Papaioea which is believed to
mean, “How beautiful it is”.
District Council, as well as Vision Manawatu,
to ensure the region gets the profile and
promotion it deserves from the partnership.
Destination Manawatu – the Regional
Tourism Authority for Manawatu
Destination Manawatu convention marketing
manager, Phil Hildred says there is a strong
sense of place embodied in the city and
that the perception of Palmerston North
has shifted steadily over the years as it
has continued to attract tourists and major
commercial organisations in their droves.
Destination Manawatu is the Regional
Tourism and Marketing Organisation
responsible for the city’s i-SITE,
community events calendar, lifestyle
and leisure campaigns, corporate and
commercial investment collateral,
convention marketing for Palmerston
North city and Manawatu.
“What really attracts people is that the city is
centrally located – it is an easy drive and the
airport offers great flight schedules into and
out of the main centres. There is also a new
link that has been established from Nelson.”
It is funded by Palmerston North City
Council, Manawatu District Council and
local businesses and leads the campaign
to develop the region’s profile and
image as a place to live, work, play,
study, visit and invest in.
Palmerston North’s reputation as an
outstanding corporate tourism destination is
rock solid – and it’s a reputation that’s been
well earned.
Palmerston North airport is linked to New
Zealand’s main centres by daily flights and
the city represents a gateway to some of the
North Island’s key adventure capitals.
Home to 85,000 people, the city is a
central distribution and logistics hub in
a highly accessible location. Only three
hours drive away for more than one million
people, the urban centre offers unique
and warm hospitality to a high volume of
overnight visitors.
The Regional Tourismand Marketing Authority
for the Manawatu region, Destination
Manawatu, knows and embraces the potential
of Palmerston North and the broader area.
The organisation works closely with
Palmerston North City Council, Manawatu
A compact central business district, which
hosts a plethora of accommodation options,
bars and restaurants, also makes the city a
desirable location for conferences.
“Generally everything is within a 10 minute
walk and because Palmerston North is a
very compact city, it is a lot more affordable
to travel around, particularly by taxi,” he
explains.
“All accommodation providers offer free
parking, which is excellent for visitors to
the area. We often receive positive feedback
from visitors about the low cost of staying in
the city.”
Make your next meeting at the
PALMERSTON NORTH
CONVENTION CENTRE
•
•
•
•
Exceptional meeting and events venues
Technology that delivers
Exquisite on-site catering
Prime CBD location with Free Parking
The Perfect Choice For A Successful Event
T. 06 358 0000 E. [email protected]
www.venuespn.co.nz
“
Food Structures, Digestion and
Health Conference
“Our recent conference, ‘Food Structures,
Digestion and Health’ attracted delegates
from as far away as Russia, USA, Canada,
France, Japan and Spain. They found it
easy to find their around the city and
walk back to their hotels at the conclusion
of the day’s conference proceedings. We
also found it much more cost-effective
for all involved to hold a conference in
Palmerston North than in the larger and
more expensive venues in the major
metropolitan areas of the country.”
- Harjinder Singh
Chairman of Organising Committee
”
<
Te Manawa credit Kevin Bills
Something for everyone
Palmerston North attracts both corporate and
association based conferences including the
famed World Federation Roses Society, which
will be taking place this year in November,
as well as New Zealand commercial giants
including Fonterra.
The World Federation of Roses Society is a
federation of the national rose societies from
41 countries around the world. It represents
more than 100,000 rose lovers and has a goal
to expand contact among them and increase
the flow of knowledge about the rose.
“Last year we also had a Food Structures,
Digestion and Health conference here,” Phil
reveals. “This brought together food industry
professionals and world leading scientists
from all over the world with a common
interest in food design that delivers better
nutrition and consumer wellbeing. We had
delegates from Russia, America, France, Spain,
Japan and Canada.
“In 2012, we also hosted the New Zealand
Institute of Environmental Health. This year
the New Zealand Vet Association Conference
met in Palmerston North, as did the New
Zealand Climate Change Conference.
“We go that extra mile to tailor each event to
the specific interests of our guests, and what
made these conferences particularly special
was their connection to some of Palmerston
North’s key sectors, particularly in science
and research, food innovation, health and the
environment. They were an ideal fit for the
expertise we have become internationally
renowned for.”
Like the conference themes, the size and
configuration of each conference varies too.
“The average size of conference groups is
between 200 and 300 people,” Phil says.
“Sometimes we have groups of 800, or
even larger – larger groups have access to a
couple of stadium options, which gives them
plenty of space.”
The venue base in Palmerston North is
about to gain a very attraction addition in
the form of Orlando Country Club, which will
be available to host conferences from late
spring 2013.
“This venue is absolutely brilliant – it is only
12 minutes from the centre of Palmerston
North and will be able to host meetings,
product launches and small conferences,” he
says. “One of the best parts is that delegates
will be able to step out of their meeting and
straight onto the golf course.”
The nature of the conference game is
flexibility and Palmerston North is a city that
has flexibility at its very core.
“We have a very broad range of conference
delegates that come to Palmerston North
each year,” he confirms.
“To meet this demand, we have more than
3000 accommodation beds within the city
and wider region. This accommodation ranges
from budget right through to 4.5 star hotels.”
The diversity in accommodation in Palmerston
North has been a purposeful and strategic
step in the right direction – a way to meet the
individual needs and expectations of different
groups, companies and organisations that
congregate in the city.
“Palmerston North is well known for its
wealth of experience – from health care to
food innovation to education – we have it all.
Many of the delegates that come here are
attracted to the area because of what the city
offers in these capacities,” Phil explains.
Conference delegates can co-ordinate field
trips to different areas during their stay
including visits to more than 70 educational
and research institutions.
These visits can include Linton Military Camp,
Ohakea Air Force, Massey University- the
educational home of 35,000 students and
a world-centre for veterinary science and
agri-food research, and the Sport and Rugby
Institute – which can host a conference group
of up to 120 people and offers world-class
sport facilities ideal for group activities or
letting off steam during down times.
Palmerston North is….
•Home to more than 85,000 people
•A central distribution and logistics hub in
a highly accessible location
“Palmerston North is also a key logistics hub
for organisations like Foodstuffs, Progressive
Enterprises and EziBuy – New Zealand’s largest
online clothing retailer, which has its clothing
distribution facility based here.”
•Within three hours’ drive for more than
one million people
•Offering unique and warm hospitality to
a high volume of overnight visitors
“Individuals from these organisations
are often available to come and speak at
associated conferences, and welcome the
opportunity to act as hosts to a range of
delegates and groups.”
•Linked to New Zealand’s main centres by
regular business connection flights daily
•A gateway to the North Island’s key
adventure capitals
Palmerston North is also home to the Biocommerce Centre, which helps biotechnology
companies bring their visions to life. Major
brands including Toyota New Zealand
and Higgins are based in the area, while
multinational pharmaceutical company Glaxo
Smith Kline has roots in the city.
•Home to world-class educational and
research institutions.
Professional play
Alongside the professional expertise bubbling
away in the region is a lot of fun and games
too. Golf tournaments, car racing, arts,
heritage and walking trails are available
throughout the year. The central library also
offers a Library Art and Architecture Tour.
Conference groups can visit the Te Manawa
Museum and Art Gallery – committed to art,
science and history. “The centre was recently
redeveloped with an incredible attention to
detail and local history,” Phil reveals. “It offers
a dynamic and ever-changing experience that
is unique, engaging and thoroughly grounded
in the stories and treasures of local people.”
For the rugby lovers, there’s a rugby heaven
in Palmerston North in the form of the
New Zealand Rugby museum. In 2011, New
Zealand Rugby collaborated with Te Manawa
to develop the world-class attraction, which is
located in the centre of Palmerston North.
The museum is home to New Zealand rugby
heritage and culture and a collection of some
of the world’s rarest rugby artifacts, with rare
and detailed coverage of the emergence of
New Zealand as a major rugby power.
“This is an incredibly unique visiting
opportunity,” he says. “There are more than
40,000 items in its ever-growing collection
and a great interactive area where visitors can
have a go at kicking a ball, get involved in a
line out, or test out a scrum machine.
“It is one of only two museums like this in the
world – the other one is in Cardiff.”
For the light hearted, a trip to the world
famous and iconic Tui factory can be arranged.
“This is a very fun and popular event, which
conferences may look to coincide with.
“It’s called the “Break in at Tui”, which is just a
short 35 minute drive from Palmerston North.
It’s an amazing evening out for visitors who
get taken in a bus to the Tui Factory and are
involved in a staged ‘break in’.
“They are hosted by the Brucetta and Davina
characters from the Tui ads and spend the
evening playing games, sampling beer and
having dinner before they are returned to the
city on the bus.
“It’s an incredibly unique experience for
people and is something we are asked about
a lot. We also have a lot of people telling us
about their experiences.”
Palmerston North also has a reputation as
a bit of a drama queen – in the very best
possible way. It has a strong theatrical heart to
go with its strong historical setting and many
of the original stores, which were built in the
1920s and 1930s, have been restored and now
serve as cafés, restaurants and boutiques.
Right in the heart of Palmerston North - City
Corporate offers the corporate traveller luxury
accommodation matched with superior service.
Experience the difference today...
■ TwinSpaTubs
■ 40”LCDHDTV’s
■ Broadband
www.citycorporate.co.nz
■ SuperiorBedding
■ DoubleGlazed
■ AirConditioning
209 Fitzherbert Avenue, Palmerston North
Ph 06 355 4522
E [email protected]
YOUR IDEAL VENUE
Every year, businesses of all shapes and sizes
choose the Massey University’s Sport and Rugby
Institute for corporate events, conferences and
team building.
Whether you require seating for 120 people or
a meeting room for 10, our facilities are easily
configured to meet your corporate needs. We can
even provide onsite accommodation and a full
range of catering services.
As a character venue and events centre,
Wharerata is simply unique! Match turn-of-thecentury stately grandeur with contemporary
features plus stunning grounds and you have an
icon in the Manawatu events landscape.
Conveniently located on Massey’s Turitea Campus,
this tranquil homestead and garden provides a
private and picturesque backdrop for any event
Choose the Sport and Rugby Institute for your next
conference or convention.
The idyllic setting and outstanding indoor-outdoor
flow makes Wharerata the venue of choice when
hosting conferences, meetings, gala dinners or
cocktail functions.
P: +64 6 350 5844
E: [email protected]
W: sportandrugbyinstitute.co.nz
P: +64 6 350 5088
W: wharerata.co.nz
In turn, the local theatres serve up their fair
share of dramatic dynamism. Communitydriven live theatre companies stage regular
productions, and musicals while Centrepoint,
New Zealand’s only professional theatre
outside of a main centre, boasts an annual
programme of insightful, charming and
dramatic fare featuring some of the country’s
best known talent.
New Zealand’s first multiplex cinema,
Downtown Cinemas, and the ornately
refurbished ‘Regent on Broadway’ theatre sit
just across the road from each other in the
heart of the city’s entertainment precinct.
Flanked by trendy restaurants, cafés and
ethnic eateries, they make Palmerston North
a popular destination for enthusiasts of the
screen and stage.
at one of the best-appointed circuits in the
Southern Hemisphere.
The redeveloped grandstand was completed
in March 2005 and includes a corporate
area, which is ideal for conference groups
and delegates.
It’s hard to imagine what else Palmerston
North could offer on top of this already
rich offering, but the raft of entertaining
events available are the social cherry on top
so to speak.
Destination Manawatu works closely with
the event organisers of 28 key annual events
in Palmerston North city and Manawatu.
Manawatu has an excellent framework for
large events to be nurtured and established as
an integral part of the annual scene. For fans of the bright and beautiful, Dugald
McKenzie’s Rose Breed Centre, as well as
the beautiful scenery of Manawatu Gorge
walking track, are always considered must
sees to experience the unique flora and fauna
in the region.
The organisation has already secured a
number of existing events that have the
potential to achieve this status and it
continues to look at ways to capitalise on
these existing opportunities, as well as
identifying new ones.
Those with a need for speed and energy
to burn can also visit the famed Robertson
Holden International Speedway. Centrally
located in the heart of the city, the FMG
Stadium (formerly the showgrounds), seats
15,000 people and has been the home of
speedway in the city since 1929.
Of the extensive offering, Phil says,
“Palmerston North has it all – great venues,
well priced accommodation, fun activities,
a free group accommodation booking
service, and cash back on group
accommodation bookings.
From October through April each year, the
track is buzzing with hundreds of competitors
and the stand is packed with thousands of
fans from all over New Zealand and further
afield – all looking for the action on offer
programmes – helping blend fun into the
professional mix with a broad range of social,
cultural and recreational opportunities.
March – Central Districts Field Days and
Festival of Cultures
April – ANZ Netball Championship – Haier
Pulse versus Southern Steel
May/June – Reel Earth, Environmental
Film Festival
June – International Jazz and Blues Festival
August – Evento Wearable Arts
September – International Spring Festival
October – Targa Rally
November – Tour de Manawatu Cycle Event
December – The Royal A&P Show,
Highlands Square Day.
Promotional & Branding Products
February – New Zealand Stockcar Teams
Championship, NZ Grand Prix, 33 Days
of Cycling
•Conference bids – working alongside clients
to assist in gathering quotes, securing the
right support and delivering a compelling
professional conference bid document
•Venue search – offering options for venues
that reflect specific needs and budgets and
the co-ordination of site visits to see options
“It truly is a city that can meet the needs of all
first-hand
its visitors and particularly those visiting in a
•Group accommodation booking service –
conference capacity. Within the city, tailored
appropriate accommodation solutions
site visits are possible for medical, sport, food,
for delegates
manufacturing, military industry delegates
and many more.”
•Activities, tours, team building, partner
The 2013 Palmerston
North Event Calendar
January – NZCT New Zealand Cycle Classic
The bureau offers the
following support:
Further information
The Palmerston North and Manawatu
Convention Bureau is available to work
with organisations planning a large
conference, convention, association
meeting or major exhibition. The service
is free and impartial and is based around
expert knowledge and services.
Destination Manawatu
Level One Square Centre Building
478 Main Street
Palmerston North
T (06) 350 1810
E [email protected]
www.manawatunz.co.nz
THE AWAPUNI FUNCTION
CENTRE CREATIVE CATERING
Nestled amongst the ancient trees with the Awapuni Racecourse and the
Tararuas with their signature wind farms as the backdrop the Awapuni
Function Centre is the most versatile venue in Palmerston North.
The Awapuni Function Centre has the ability to host multi day conferences
and meetings that require breakouts plus host dinners, after 5’s, weddings,
trade shows and cocktail parties all under one roof.
06 357 9297
Promotional products + uniforms for
conferences, fund-raising, celebrations,
or simply getting your name out there.
www.im-presspromotions.co.nz
*Valid Until 31 December 2013,
Bookings are essential, One
Voucher Per Person
Creative Catering are the onsite caterers at the Awapuni Function
Centre which ensures everything from the initial contact until the event runs
seamlessly and gives you the advantage of consistently fantastic food plus
experienced staff who truly understand the importance of your event.
- Nine venues & four breakouts under one roof
- Main plenary seats up to 700 people
- Free parking - Internet access
- Outdoor access - Disabled access
- Lift access - Experienced and adaptable staff
- Good local contacts with knowledge
- Transport available with Motel/Hotel transfers from $3 p/p per day
- Disabled access and lifts.
WE LOOK FORWARD TO MEETING YOU.
Awapuni Racecourse/Racecourse Road, Palmerston North
PO Box 52, Palmerston North 4440
PH: 64 6 354 2780 l FAX 64 6 355 5433 l 0800 11 FOOD
[email protected] www.creativecatering.co.nz
The pathfinders
Pathfinder Tours Ltd has taken
the traditional touring concept
and flipped it on its head.
Whether you’re looking for leisure or
extreme adventure, New Zealand’s
best viticultural drop at a world class
New Zealand winery, or to take a leap
of faith during an iconic New Zealand
bungee jump, Pathfinder Tours can
pave the way and make it happen.
Offering customised, specialised
adventure tours in the central and
lower North Island, the company works
with local and international individuals,
couples, groups, businesses and
networks to seek out the action and
adventure that suits them.
Pathfinder Tours doesn’t try to fit a
square peg in a round hole and it
knows and embraces the fact that one
size doesn’t fit all when it comes to
action and adventure.
This is a tour company that loves to
think laterally and is committed to
empowering you to take the path that
suits you.
Your holiday, your choices
You don’t need to be a Sir Edmund
Hillary wannabe or adrenalin junkie of
the year to appreciate what Pathfinder
Tours has to offer, because it offers
something for everyone.
A Pathfinder tour is concession free
because the adventure you take can be
made with you and your friends, family
or colleagues in mind and owner and
operator John Murdoch is adamant
about that.
John has a travel resume that’s every
shade of interesting and he’s always
had a serious case of itchy feet when it
comes to exploring the world.
In fact, he may have the itchiest feet
of anyone you’ve ever met – he’s been
here, there and basically everywhere
on his international escapades and
a lot of adventure hungry Kiwis are
thankful for that fact.
John’s also taken more than one
walk on the wild side during his own
globetrotting. Having studied marine
biology, he avoided sharks of the
corporate kind and went for the real
deal. “I worked in Sydney Aquarium
diving with and hand feeding the
sharks and the seals and spent 10
years abroad travelling in over
40 countries.”
He’s the perfect blend of free spirit
and business smarts, which makes
what his company has to offer just
that much more enticing. Pathfinder
Tours is John’s response to a need
for not just speed and adrenalin,
but entertainment, inspiration and
relaxation too.
After tracking Jaguars in Argentina –
yes, the real kind, winters spent at a
mountain chalet in Chamonix in France
and a stint in Tasmania tour guiding,
John got to thinking. He saw, and
wanted to capitalise on a gap in the
tourism market that was screaming out
for niche tours – ones that would be
defined by flexibility.
This flexibility has been strategically
and purposefully manifested in the
company’s location and objectives.
“We are based in Palmerston North,
which means we are in a prime
location to so many amazing spots –
we can scoot up to Mount Ruapehu
for some winter action, or head out to
Martinborough or Hawke’s Bay for a
day at an amazing winery.
“The challenge with a lot of tours
these days is that they are far too big.
Pathfinder Tours is about offering a
personalised service. I have focused all
my energy into developing a company
that is all about the customer.”
That commitment means John is the
face and the function of the business.
“The person usually driving our tour
bus is me – I want it that way because
it allows for a very dynamic and super
interactive experience.
“Because we can offer small tour
sizes, there is an excellent networking
opportunity for staff or conferences
who may be looking for some
downtime or adventure around their
professional programme.”
Pathfinder Tours’ attitude to flexibility
means that larger group sizes can also
be accommodated.
In addition to a specialised fleet of
high-end Volkswagen vans that can
carry small groups, John also has access
to large buses, which can be coordinated to travel in convoy with the
smaller vehicles meaning groups sizes
of 30 people are also a possibility.
“The tours offered are all about
maximizing the ease factor and
offering creature comforts
to customers.
“Even our chalet is set up like a home
and has been described by guests as ‘a
home away from home’, which
is great.”
The chalet Murdoch is referring to is
the Ohakune Mountain Chalet. Nestled
in the beautiful village of Ohakune, it
is a match made in heaven for those
looking for a place to kick off their
shoes after a day sipping vinos in the
sun, or navigating the ski field.
comes to booking with both
the companies.
“Customers are able to deal directly
with me when booking a tour,”
he says.
“Sure it is convenient to log onto a
website and fill out a booking form,
but most of the time you end up
paying for things you don’t want to
do, or have no interest in. Through the
personalised service offered with me,
every detail gets my full attention.”
So, with all that in mind what are you
waiting for? Tours on offer through
this unique company have your name
written all over them.
With Pathfinder Tours you get exactly
what you want and there’s no ifs, buts
or maybes about it.
Snomad Adventures
New Zealand’s snow culture is world
famous and with good reason.
You can’t buy the kind of attention
Aotearoa’s pristine slopes have
earned for all their beauty and Snomad
Adventures, a core part of Pathfinder
Tours, is right in the thick of it all.
Adventure tours – 3, 5, 7 day tours;
from the sedate to the extreme.
Group sizes from 2-10 people can enjoy
ski and snowboarding adventures on
Turoa ski field atop Mt Ruapehu and
then kick back at the Ohakune chalet,
which is only a 5-10 minute walk
from the town centre, yet in a private
setting removed from the hustle
and bustle.
Specialised tours – golf, surfing,
hiking, cycling, fishing, climbing.
“We can organise all the gear, passes,
lessons and transport to and from the
mountain. This preparation ensures
there is no parking or queuing
challenges for our tours,”
John explains.
Day trips – a trip to the world famous
Tui Brewery, excursions to famous
herb and wind farms, quad biking,
paintballing, garden tours and
winery tours.
“The chalet really is designed for
maximum comfort. It offers two large
lounge areas – one includes a pool
table, darts board and games for all
ages, as well as large and secure
bedrooms, hundreds of DVDs, free
internet and wireless and beautiful,
soft furnishings.”
Like its parent company, Pathfinder
Tours, convenience is a key factor in
what Snomad Adventures is offering
and the same theory applies when it
Ski holidays – 2-6 nights fully hosted,
chauffeured holiday packages.
Accommodation – private rental of
the Snomad chalet in Ohakune,
2-6 nights.
Custom trips – Personalised trips
tailor made to suit every requirement.
8 Keeling Street
Palmerston North
T 0800 766 623
E [email protected]
www.pathfindertours.co.nz
www.snomad.co.nz
Hospitality | Earthsong Lodge
Island style
Great Barrier Island is
one of the most beautiful
and less travelled places
in New Zealand. Just 30
minutes from Auckland, it
offers rugged landscapes,
spectacular views, white
sandy beaches and luxury
accommodation by way of
Earthsong Lodge.
Earthsong Lodge is a small, five star retreat
providing comfort in tranquil surroundings.
With its unique strawbale adobe walls, guests
feel like they’ve stepped into a Tuscan villa.
The lodge is accessible by scheduled flights
from Auckland airport and helicopter charters
also serve the island.
Earthsong Lodge was built in 1998 for owners
Trevor and Carol Rendle on a five hectare
property. In the early 1990s the couple
decided they wanted a big change from
city life.
“We scoured the country looking for land
suitable for a small luxury lodge, surrounded
by native bush and nearby beaches, all within
two hours of a major population centre,”
Carol explains.
The perfect place
recycled rimu joinery. Wide private balconies
with large French doors and deck chairs
provide the perfect place to relax and enjoy
the expansive view,” Carol says.
Trevor and Carol both come from a hospitality
background and genuinely love to meet new
people. “Trevor gets to indulge his passion for
cooking with his contemporary cuisine and
his gregarious personality makes him a great
host. Totally inspired by the natural world I
have rediscovered my artistic side, creating a
landscape of plantings surrounding the lodge
that gently mirror nature.”
A sustainable lodge
The lodge is a unique building that has been
created in harmony with the earth’s natural
resources. “The thickness and subtle curves
of the adobe-finished walls have a timeless
character and beauty creating an overall
feeling of comfort. The walls at Earthsong
Lodge are insulated with strawbales made
from the leftover stems of harvested wheat
grain,” Carol says.
The use of straw in construction reduces the
amount of carbon monoxide pollution when
Earthsong Lodge also holds a renowned
reputation as one of the island’s finest dining
destination. A regional approach to cuisine
ensures the optimum and freshest produce
are showcased in every inspired menu.
Trevor explains that the menu changes daily
with the seasons, providing a constant source
of delight to guests. Each morning a delicious
breakfast will set you up for the day.
The cuisine at Earthsong is focused on
simplicity. “The perfect dish consists of perfect
ingredients, simply cooked. I enjoy following
the seasons and taking advantage of the local
island produce, whether it’s Lobster straight
from the sea or the joy of harvesting produce
from our own gardens and preparing them for
our guests,” Trevor says.
Ask About our Flight
Accommodation Fish Package
www.chaoscharters.co.nz
this otherwise waste product is disposed of.
The straw bale insulation is thermally efficient
and energy conserving, optimising solar gain
for heating.
“The lodge has oiled and waxed polished
wood floors using renewable forest-grown
timbers. The timbers used for all window
and door joinery were recovered and
recycled New Zealand rimu wood from a
demolished factory.”
With a strong focus on service and
sustainability Carol and Trevor have welcomed
guests from all around the world.
“Earthsong Lodge is the place to immerse
yourself in nature; whilst relaxing in the
comfort of a luxurious space - we offer a
perfect getaway from city life.”
Earthsong Lodge
38 Medland Road
Great Barrier Island
T (09) 429 0030
E [email protected]
www.earthsong.co.nz
Chaos Charters
FISHING & SCENIC TRIPS
A place that encapsulated the very best of
New Zealand for the couple and their guests
to enjoy was finally found in 1993 on Great
Barrier Island. The lodge was built and then
opened in 1999.
The main lodge building, which consists
of a spacious lounge and dining area, is
separate from the guest rooms, but linked by
cobblestone paths that meander through lush
native gardens.
“High ceilings give a loft effect, while natural
shades bring the outdoors into mingle gently
with the hues of the eucalyptus floors and
Proud suppliers of Fine Wine to
Earthsong Lodge
28 Puriri Bay Road, Tryphena Mob: 027 297 3141, Email: [email protected]
www.bannockbrae.co.nz
When you need to be there
One Room is a revolutionary new way to
webcast from funeral homes, chapels or
churches to friends and family anywhere in
the world over a private broadcast using
the internet.
One Room is assisting funeral homes and service venues to reach out to the
digital generation, while simultaneously broadening their range of offerings.
The ground breaking technology has affirmed One Room as a front runner
in the industry with the company invited to speak at funeral-specific events
around the world.
Extending invites
It’s a unique online experience that gives users the power to share the service
in a high quality and respectful way to those who can’t be there.
The journey started a few years ago when a funeral home asked parent
company Futuretech Labs to develop a service of higher quality than Skype to
stream and record funeral services. Futuretech Labs was chosen for their video
pedigree and conceptualised and developed One Room.
Greg Hahn of One Room says “We live in a YouTube world where modernisation
of events such as auctions are now conducted through the trusted medium
of video streaming. One Room uses live broadcast to enable close family and
friends to pay their respects from anywhere in the world”
The inevitable unfortunately happens and proximity is often a barrier to
attendance, but One Room is the ideal way to join the attendees from any
location around the globe. The revolution of video streaming has certainly
caught the attention of funeral homes and indeed those families who can be
assured that location holds no limit to be able to witness the service.
The age of the internet opens the door of opportunity and effectively shrinks
the world in terms of communication and One Room has tabled a pathway that
is respectful, convenient and gives the end-user a true sense of ‘being there’,
no matter their latitude and longitude.
“We have had users viewing services from boats in the middle of the ocean.
We have had over 450 people log-on to view one single service and viewers
from all 4 corners of the globe,” Greg Hahn says.
To extend an invite is simple; fill out an online form, select a start and finish
time and email to those recipients who wish to view the service.
With One Room the barriers that so often impacted upon funeral attendance,
such as distance, ill-health and cost factors, will soon become obsolete as
technology continues to cater for our basic needs.
It’s all in the cloud
The process is a simple one. Funeral homes need only a few small, high
definition cameras to record the service. Multiple angles can be selected by the
viewer and no hardware is needed as the server and information is maintained
via cloud computing.
Once recorded, the service can be preserved for future generations or as a
precious memento. The success story of Auckland based One Room looks set to
continue as the infinitely exportable idea is seized upon by countries the
world over.
Wade Downey of Dil’s Funeral Services says his business can now expand itself
internationally. “People are now connecting with us through our website no
matter where they are in the world and the feedback has been really positive,
from all corners of the globe. It’s taken off a lot quicker than we thought
it would.”
T. (09) 379 6115
Generation Y expects technology and the funeral industry is determined to
keep up with the internet world. From face time, to video calling and Skype, we
interact through visual mediums at distance on a regular basis, therefore life
events or ceremonies can also be transported through these same
on-line avenues.
Funeral attendance is always going to be necessary, but now the option
to attend in spirit, rather than person, is available at our fingertips. If the
circumstance arises make sure the funeral home has the One Room facility, for
the good of those who can’t, for whatever reason, make the service.
Basically One Room extends your physical presence to a virtual one, allowing a
Funeral Provider to market beyond the chapel to the wider city, country and as
Wade Downey has found, globally. It allows a brand to become electronic, so
that the hundreds of viewers per month see, interact with and become aware
of your brand and your business. OneRoom is effectively the first step into the
virtual/internet/social media/memorial space – but allowing for this diversity
to happen safely and cost effectively.
E. [email protected]
www.oneroom.co.nz
Goods & Services | HMS Solutions Ltd
Comprehensive forklift service
Maintaining your forklift fleet in top working condition
is easy with the skilled team at HMS Solutions Limited
in Penrose. The fully independent company can
maintain and repair all brands of forklifts, as well as
other materials-handling equipment.
HMS Solutions has a lot of experience
to offer. Baleicakauhas been in the
forklift industry for eight years; his service
manager has been in the industry for
more than 20 years and two other staff
have been repairing forklifts for more than
30 years each.
“Our core business is forklifts, including all
servicing, maintenance, breakdowns, leasing
and rentals,” Joe says. “The biggest fleet we
service on one site is just over 150 machines,
down to small businesses that have anything
from one forklift to 10 or 12.”
Joe says the company’s main point of
difference is that it is independently
owned and is not tied to one forklift brand.
Staff can repair all forklift models currently
in the market.
HMS Solutions offers a fully mobile service
and will carry out its service work on site.
Staff discuss each customer’s individual needs
and will design a service programme to suit
their specific requirements.
“We work them out individually, or as the
customer requests. A normal service cycle is
250 hours but if they don’t use the machine
that often we can tailor to an individual
customer’s requirement,” Joe says.
The company also offers a 24/7 emergency
breakdown service to help customers get
their machines back up and running as
quickly as possible.
Forklift leasing and
rentals available
In addition to its service and repair
work, HMS Solutions operates a fleet of
reconditioned forklifts that are rented,
leased or loaned out to customers.
“We have about 15 forklifts in our fleet at
the moment ready to hire. We buy secondhand forklifts or trade-ins and do them up
and get them ready to sell or rent,” Joe says.
“We supply loan machines for when we
need to do work on customers’ forklifts. If
people need a lot of work done and they
only have one or two machines, they can’t
do without it.”
HMS Solutions is a forklift expert.
<
Owner Josaia (Joe) Baleicakau formed the
business in 2008 and has developed it into
a thriving forklift repair company employing
six staff, servicing customers throughout
the greater Auckland region and focusing
on ensuring client forklift fleets are well
maintained and serviced.
Growing the business
HMS Solutions is continuing to grow, partly
due to its top level of service, competitive
rates and independent ownership, but also
due to the economic downturn.
“When the economy is a bit flat people are
not buying new machines - they just want to
keep old machines going, as it’s often more
cost effective, freeing up capital for their core
business” he says.
So Joe is looking into the possibility of
importing quality forklifts from abroad, to
determine if there is a viable market in
New Zealand.
HMS Solutions offers a
range of quality forklift
services, including:
•Maintenance and service programmes
tailored to suit each customer’s unique
vehicle use and requirements
•Service work carried out on site to
reduce downtime and inconvenience
for customers
•A 24/7 emergency breakdown service
•Short or long term forklift rentals
or leasing
•Loan forklifts to ensure customers
continue operating while their machines
are being repaired or serviced.
Positive working
relationships
HMS Solutions has partnered with EMC Forklift
Parts (NZ) Limited and TVH Parts Co, which Joe
says provide all his company’s forklift parts.
Fluid Power Products supplies hydraulics
services and oil, with HMS Solutions primarily
using Valvoline and ELF oil.
HMS Solutions Limited
4/15 Bassant Avenue
Penrose
Auckland
T (09) 526 4836
E [email protected]
S a w d e n TA X
ELECTRIC MOTOR SOLUTIONS
LIMITED T/as ACTON EMS
PROUD to Support HMS Solutions Ltd
<
HMS Solutions will come to your business to keep your forklifts in top working order.
By offering specialised services & expert
knowledge for all Industrial Plant Maintenance
PLUS Precision & General Engineering
& Industrial Dry Ice Cleaning.
BUSINESS ADVISORS - TAX PLANNERS
CHARTERED ACCOUNTANTS
• All Accounting Services
• Taxation
• Monthly Management Accounts
• Xero & MYOB Set-up & Support
• New Business Appraisals
• Trusts & Asset Protection
Our specialised services include:
The Problem
New Zealand has some of the most challenging conditions in
the world and low cost polymers just cant handle it.
The Solution
Manufacturing our own range of polyurethane tyres, wheels
and rollers.
The result is a unique range of quality product that offers
exceptional long life for a variety of conditions.
yres
lift T
Fork
d
and
o
uckl
wo
A
.
East
d
Lt
9
ares
717
& Sp
846
3
9
7
0
9
8
Ph:
0 45
080
o.nz
od.c
o
w
t
.eas
www
• Overhaul, Rewind, Balance or Replacement of
all electric motors, pumps & fans
• Machining, Wire Cutting, Machine Repairs,
Tool Making, regrinds
• If it’s broke…rotates & made of metal,
we will fix it!
Ph: 09 274 0300 | Fax: 09 273 7307
[email protected] | www.emotors.co.nz
Pleased to support
and be associated with
HMS Solutions Ltd
P. (09) 570 2011 F. (09) 527 6272
E. [email protected] www.sawden.co.nz
• Electric & IC Forkhoists • Preventive Maintenance
• Batteries & Tyres
Workshop Address: Unit 4,15 Bassant Ave, Penrose, Auckland
Phone: (09) 526 4836
Fax: (09) 526 4837
Mobile: 021 608 639
E-mail: [email protected]
At HMS Solutions we specialise in forklift maintenance and repairs on all
major brands on site or at our workshop. No job is too big or too small.
Whatever it is you need, we will find the best solution for you!
Goods & Services | Northern Forklifts
Giving your business a lift
Forklifts are used throughout New Zealand, from
the field to the supermarket floor, in warehouses,
factories and everywhere in between. Northern
Forklifts Limited can provide the right forklift for
your business, from a simple robust machine to the
BMW of forklifts.
Northern Forklifts Limited is one of New
Zealand’s leading forklift specialists, offering
a wide range of new and used machinery
for sale, rent or lease, and providing a
comprehensive service, maintenance and
emergency breakdown service to customers.
Owned by directors Dexter Hyland and Ken
Osborn, the company, celebrating three
decades of being in business, employs 18
staff across its two branches in Auckland and
Whangarei. It supplies a range of materialshandling machinery, from walk-behind pallet
trucks to 40 tonne container handlers.
•New Hangcha and Konecranes SMV
forklifts to hire or buy
•A selection of used forklifts
•Rebuilds and refurbishments of
tired machines
•Any unique materials-handling needs
•Spare parts
Hangcha machines
•Forklift service and maintenance work
Northern Forklifts is the New Zealand
distributor for Hangcha Forklifts, which Dexter
says are basic economic forklifts suited to a
wide range of applications. Hangcha is one
of China’s two largest forklift manufacturers
and is renowned for its high-quality machines,
which are used throughout the world.
Northern Forklifts is the New Zealand distributor for Hangcha Forklifts.
Contact Northern Forklifts
for all your forklift
requirements, including:
•24/7 forklift repairs and service work
•Transport for rental machines
•Driver training requirements
•Finance.
Hangcha’s range of engine-powered and
electric machines includes internal combustion
The heavy duty Konecranes SMV
counterbalance forklifts, container forklifts,
reach trucks, walkie stackers, powered pallet
Northern Forklifts is also the New Zealand
trucks and mini stackers.
distributor of Konecranes SMV machines,
which include forklift trucks from 12 to 60
“We saw a place in the market for a ‘no frills’
forklift. There are no computers and no plastic, tonnes, container-handling trucks, reach
stackers and gantry trucks.
just steel,” he says. “Hangcha is a very cost
effective forklift at a time when people are
Konecranes SMV machines feature a box
very cost conscious. We can offer sales or
section chassis and ultra-strong mast design,
rental on a new machine.”
with common parts for servicing. They meet
Euro 3 and 4 standards for fuel consumption
Hangcha Forklifts are proving popular with
and emissions, and can be configured to meet
customers from a range of industries, due to
their strength and robustness, as well as their individual requirements.
competitive pricing.
“Konecranes SMV is a major European brand
“Hangcha has given us the ability to penetrate known for its extra high quality. It is aimed
at high-utilisation sites where durability and
areas of the market that we couldn’t before.
long life are paramount,” Dexter says.
We see a great future for this product because
“It’s the BMW of forklifts and is built for
it’s uncomplicated, maintenance costs are
controllable, it’s very durable, and the up-front quality, not price. Durability and long life
is paramount.”
cost is affordable.”
“
We saw a place in the market for a ‘no frills’
forklift. There are no computers and no
plastic, just steel. Hangcha is a very cost
effective forklift at a time when people are
very cost conscious. We can offer sales or
rental on a new machine.
Leading the world in quality
material handling products
for lift trucks
Ph 09 273 9136
Fax 09 273 9137
Email [email protected]
www.cascorp.com
Proud suppliers to NORTHERN FORKLIFTS LTD
- DIRECTOR, DEXTER HYLAND
”
CONGRATULATIONS TO NORTHERN FORKLIFTS ON
THEIR 30TH AND WE THANK THEM FOR SUPPORTING
OUR BUSINESS THROUGHOUT THE YEARS.
PH (09) 444 6105 | www.citynissan.co.nz
159 WAIRUA ROAD TAKAPUNA
Goods & Services | Northern Forklifts
7 REASONS
WHY YOU SHOULD FEED CANIDAE ALL
NATURAL DOG FOOD AND FELIDAE CAT FOOD
Hungcha Forklifts are robust economic machines
that are suited to a variety of applications.
1
NZ’s most cost
effective premium
brand available.
Up to 38% cheaper
2
No Wheat, Corn, Soy or grain fillers. These are
the main contributors to allergies. If your dog
has an allergy, simply changing to a food that
doesn’t have these can solve the issue
3
Made with human grade ingredients
4
Less stool volume. This is because there are no
fillers, which means the dog can digest most of
the food.
5
Voted one of the best in the world by leading
publications, journals, websites etc
6
Omega 6 and 3 for a healthy shiny skin and coat
7
FULL MONEY BACK GUARANTEE.
“
We service and provide parts for
everything, from Bombay to Kaitaia,
and through our dealer network
throughout the country.
- DIRECTOR, DEXTER HYLAND
Service, maintenance
and repairs
The team at Northern Forklifts can help
keep your forklift fleet in peak working
condition so you can get the most out of
your machines.
Dexter Hyland says the company offers
comprehensive service and maintenance
packages, which can be custom designed
to suit each customer’s unique needs. Staff
recognise that regular onsite checks will
keep customers’ forklifts in good condition.
Northern Forklifts supplies original parts for
Hangcha and Konecranes SMV, as well as
for a range of other makes. “We service and
provide parts for everything, from Bombay
to Kaitaia, and through our dealer network
throughout the country,” he says.
”
Strong working relationships
•Northern Forklifts Limited works
closely with a number of supply
partners in order to offer a top level
of service.
•Eastwood Forklift Tyres provides all
its forklift tyres, while Cascade New
Zealand supplies forklift attachments.
•City Nissan has provided reliable
service vehicles for many years,
while Software Management Systems
supplies forklift computers.
NZ’s Best and most
cost effective pet food
The company offers a 24/7 breakdown
and repair service from its Auckland and
Whangarei workshops.
Northern Forklifts can also rebuild
and refurbish your old forklift, as your
budget dictates.
Rather than buy another secondhand
machine, the Northern Forklifts team
will make the forklift you know ready to
work again.
NZ’s leading Dealer Management,
Fleet Management and Rental
Hire business system
Dexter says forklifts are used in every
industry and are a critical part of operation
for many businesses. “They are used right
from the fields through the factory into
distribution and into the shop.”
The partnership between Orion and Northern
Forklifts is now in its 8th year.
Northern Forklifts Limited
PO Box 100-110
North Shore Mail Centre
Auckland
T Auckland branch (09) 443 4661
T Whangarei branch (09) 438 8047
www.northernforklifts.co.nz
Northern Forklifts’ rental, sales, workshop
and parts departments are all seamlessly
integrated on one platform with full visibility
and control provided to management, along
with natural administrative efficiencies and
cost savings.
Delivered
anywhere in NZ
Voted one of the
best dog foods in
the world!
Orion’s rental hire functionality has been
developed specifically with the materials
handling industry in mind and links the unique
requirements of forklift dealers with the best of
what the automotive industry offers.
Expressions of interest to:
[email protected] OR (09) 5832482
CALL FOR A FREE SAMPLE PACK!
More detailed information available visit
www.canidae.co.nz or freephone 0800 101 729.
Initiatives | Chemrecovery Industries
Environmental alchemists
They say one man’s waste is another man’s treasure,
well Chemrecovery Industries Limited has certainly
capitalised on the old adage through the innovative
extraction of heavy metals from waste products.
Established in 2003, Chemrecovery is the
product of an earlier business called Chem
Waste. Founder Jafar Davari, an Iran-born
chemical engineer, has taken the company
from a research and development entity onto
the verge of a commercial producer of high
quality, globally sought after produce.
The many uses of
Copper Powder
•Conductive paste in electronic devices
•Conductive inks
Waste containing metals is an ongoing issue
for many industries in New Zealand, as well
as Australia and other countries in the Asia
Pacific region. Thus, there is a great need
to recover and reuse the metals in these
wastes to meet national and international
sustainability needs.
•Solar cells for solar energy devices
The highly qualified team at Chemrecovery
implemented three years of extensive
research on heavy metals and has developed
a unique way to extract copper powder
from copper ammonium liquid waste
(better known as copper etch) to produce a
valuable product used in the manufacturing
of circuit boards.
•Printing inks
•Capacitor chips
•Aerospace
•Chemical catalysts
•Coatings
•Printed circuits
•Injection moulding
•Brazing/soldering paste
•Sintered alloys/products
•Anti-fouling paint for ships and boats.
Copper as a metal is valuable, yet in its
powder form, it is worth around 50 times the
normal copper metal price and Chemrecovery
can produce around 18 tonnes of copper
powder per year.
Chemrecovery also developed the process
to convert the same type of waste (copper
ammonium chloride) to make copper
sulphate and put this process in big scale of
operation. Copper sulphate powder is also
a key ingredient in fertiliser. A New Zealand
fertiliser company recently utilised 150 tonnes
of Chemrecovery’s copper sulphate product.
Quality waste
The New River Green 50 Awards recognise
New Zealand companies generating revenue
through eco-friendly initiatives and Davari’s
Chemrecovery took the top spot last year.
“Orica Chemicals is pleased
to support Chem Recovery
as a valued customer.”
Orica Chemicals
P O Box 900, Auckland 1140 |123
Carlton Gore Road, Newmarket 1023
Customer Service: 0800 22 22 77
Orders: [email protected]
www.orica.com
Focusing on enhancing the environment while
simultaneously reducing toxic waste products,
the New River Green 50 Awards shed light
on the front line of New Zealand businesses
helping to promote and upkeep our clean,
green international image.
Chemrecovery’s extracts have been highly
praised by industry expert and university
analysts alike. Copper sulphate is not the only
valuable commodity being produced by the
Onehunga based company.
Another remarkable feat of heavy metal
recovery was established when the research
and development team discovered a
method of extracting vanadium oxide from
spent vanadium catalyst (a catalyst used to
make sulphuric acid) and converting it into
vanadium pent oxide, a product used in the
steel making process.
Chemrecovery managed to extract 56 tonnes
of vanadium pent oxide out of 220 tonnes
of spent catalyst resulting in all 56 tonnes of
potential waste then being sold to a Chinese
company. Utilising waste product to become
raw material reduces the environmental
impact of large scale operations, even waste
has a potentially valuable by-product.
Looking forward
As with many research based entities,
Chemrecovery is committed to discovering
new means to extract valuable metals from
waste including cobalt, nickel and zinc.
Once the initial processes are developed
in the laboratory, Chemrecovery then aim
to produce on a larger scale, to serve a
wider potential market. Visit the company
website to read more about the innovative
Chemrecovery team.
Chemrecovery Industries Limited
23 Pukemiro Street
Onehunga
Auckland
T (09) 634 1690
www.chemrecovery.co.nz
Phone: 09 634 1690
AN ENVIRONMENTALLY
FRIENDLY WAY TO RECOVER
PRECIOUS METALS
23 Pukemiro St
Onehunga Auckland. 1643
Mobile: 027 278 7993
www.chemrecovery.co.nz
Small and medium
sized businesses
make up one third
of New Zealand’s
economy – this makes
it a very important
sector and our mission
is to improve their
performance by
helping them make
better business
decisions.
Business’es in New Zealand fall into three
categories - those that:
Positioning
What we offer
The team is lead by Warwick Russell. He
has more than 20 years of experience
in a diverse range of businesses. His
knowledge and experience comes from
being an owner of a number of small
and medium sized enterprises in the
manufacturing and export sector, as well
as hire equipment and horticulture. He
has held many high profile positions as a
financial executive with large businesses.
SMEtric’s positioning is targeted for
those clients that need quick help and
want to see results addressing cash flow
issues and quick wins around sales and
marketing, people performance, exit
of the business or parts of and any key
strategic issues that need addressing.
These experiences have given Warwick
a thorough understanding of the many
challenges facing small, medium and
large businesses undergoing rapid
growth or change.
Warwick had a passion for partnering
with clients to transform their enterprises
into highly profitable and productive
businesses. Small to medium sized
businesses are the lifeblood of the
New Zealand economy and a source of
innovation for all industries.
• Improve and grow – 40 percent make
only a low income for the owners
Warwick has strong people skills and is
able to motivate teams into action for
successful outcomes through identifying
key business issues and success factors
and getting these plans put into action.
• Recovery or exit – 35 percent making
no money.
He has gathered a team of six experts to
work in the SMEtric team.
In summary, 75 percent of SME owners
are making poor incomes from
their business.
Not all business consultants are the same
and this is where SMEtric sits in the SME
consulting space:
• Grow – five percent make a great
salary and owners receive dividends.
Twenty percent make a good salary
So this is where the SMEtric team of
experienced consultants comes in with a
focus on acting on the things that really
make a difference.
SMEtric’s collaboration proposition target
market - is businesses with revenues of
over $500k.
• We personalise a SMEtric team to
clients’ requirements
• We only use well qualified and
experienced advisors - with some
business battle scars, so that they
understand the challenges that
business owners face
• We cover a wide breadth of disciplines
(strategy, finance, sales, marketing,
IT, HR,)
• We work fast to deliver quick results
• We only get involved if SMEtric can
add value.
We are approved to provide the
following services under the NZTE
capability voucher scheme, under
which business owners may receive a
50 percent subsidy up to a maximum
of $5,000 in a financial year to improve
their management capabilities:
• Business Planning
• Effective Financial Management
• Marketing Strategies.
• Business Mentors - are generally for
smaller clients where business cannot
afford to pay business advisors
• Icehouse – where business owners
want to make change and have the time
to attend these programmes which are
of good value. SMEtric is generally more
hands on and work with the client and
their team at their premises
Virtually all of the work that we have
done for clients who have been referred
by banks or accountants has been in this
category. We have also discovered over
the last three years that not many SME
owners (apart from say the Icehouse
programmes) attend training courses and
open up about the challenges for their
business in a group environment.
• Patchy work load
• Owner (an engineer) wants to double
the size of the business. Business in
a weak strategic position with supplier
and market arrangements. Best
engineer in the industry but poor
project managements skills and no
sales and marketing experience
• Off shore contract in the wind for
$2.5m requiring LC for
equipment supply
• South Island competitor interested in
getting into North Island.
Outcomes
• Five month assignment
We find that face to face discussions are
the best and a tailored action plan with
SMEtric doing some of the work where
the owner and their team do not have
the skills or experience. We can also
tailor our services to teach them new
skills to improve their management
capabilities for the long term. We also
hold the client to account to execute the
plan in order to deliver results.
• Got reporting sorted including a short
term cash flow forecast and
breakeven analysis
We generally work with established
businesses that need to move to the
next level once they have sorted out
their immediate issues. We do not work
with start-ups.
• Pacific Island contract for $2.5m
secured with main contractor who took
responsibility for LC requirements
Typical financial problems in SME
businesses we find and work to fix:
1. No plan or strategy for the future
2. Poor financial literacy
3. Not understanding their customer
segments and how to
communicate with them
4. Not enough sales activity
5. Wrong people on the bus
• Business Consultants and Coaches
– this include the likes of Results, 10X,
Thexton Armstrong, Action. They have
some good material however, we have
a view that nobody can be an expert
in everything. We work as a team,
matching our range of skills with the
client’s needs during the time we work
with them.
6. No information to run the business.
• Chartered Accountants - some can
provide advisory services, but many do
not have (in our view) the DNA around
strategy, areas outside of statutory and
tax accounting (true CFO services), and
sales and marketing. CA’s have over the
years tried various programmes such as
Ran One, 10X and more recently Bstar.
The common issue is that they don’t
have time, or make time to do actually
use the programmes. SMEtric have been
involved with Ran One and Bstar but
have found the best business consulting
software is Maus who we are accredited
partners with.
Case Study:
Construction related contractor
• Review undertaken of business
strategic position and options for going
forward including sales to a competitor
or liquidation
• Owner recognised that business could
not be doubled in size with no
extra capital
• Negotiated sale of business on an earn
out basis for $350k
• Owner secured well paying job with
new owner and cleared the mortgages
on his family home.
If any of this has made you think hard
about where your business is headed…
call Warwick Russell at SMEtric for more
information or to book a free session
(worth $300) for a discovery session and
to review a diagnostic of your business.
The diagnostic session takes up to two
hours of your time and you will find
some really useful insights on the areas
to improve in your business.
SMEtric works by helping business
owners to make better decisions so they
are in control of their business - i.e. sleep
at night and achieve the financial and
lifestyle success of owning a business.
Background
• Brought in by bank
• Breaching banking covenants and
facilities maxed out; overdraft, loan,
standby LC.
• Financials not understood by client
or bank
• Contracting engineering business with
average revenue over 5 years $2.5m
last year, a loss of $250k and creditors
out to 90+ days
Call Warwick
(09) 522 4938 | 021 951 076
[email protected]
www.smetric.co.nz
Focus | Bluebird Foods
Bluebird celebrates 60 years
It’s safe to say that Kiwis can’t get enough of New
Zealand’s favourite snack food - Bluebird.
The iconic brand celebrates its 60th
anniversary this year, keeping us in supply of
tasty treats, especially chippies, for as long as
Kiwis can remember.
Bluebird opened its doors in 1953, just a few
years after young entrepreneur Les Saussey
started selling popcorn and then potato chips
at the Western Springs Speedway in Auckland.
Saussey started out small, but the popularity
of his Bluebird chips quickly flourished and
an expansion in flavours such as ready salted,
salt and vinegar, and chicken became too
much of a temptation, selling at just nine
pence a packet.
Today Bluebird is one of New Zealand’s largest
snack food manufacturers with Kiwi favourites
including Bluebird Potato Chips, Doritos Corn
Chips, Grain Waves, Twisties, Rashuns, Burger
Rings and Cheezels.
promotion throughout our anniversary over
June and July in stores across New Zealand.”
Bluebird is also giving consumers the
opportunity to relive 60 years of Kiwi history
via a ‘Favourite Kiwi Moments’ celebration,
running for 60 days and hosted on the new
Bluebird Facebook page.
“This is a great opportunity for families
to share their favourite memories and win
lots of prizes. Over the years, beside
outstanding quality and great tasting
snacks, Bluebird and its penguins have won
the heart of Kiwi families; it is a truly iconic
Kiwi brand,” Nigro says.
Nigro further explains that the brand
has become a slice of Kiwi life. “We all
share memories of family and friends,
summer BBQs on the beach sharing Bluebird
chips or playing with Cheezels rings on top of
our fingers.
To celebrate its 60th anniversary, group brand
manager, Jodene Nigro says Bluebird is rolling “Bluebird feels privileged that 60 years on
it continues to be one of New Zealand’s
out a range of activities.
favourite snack brands.
“An exciting consumer promotion that we
“Our great taste comes first from our
are running will give families a chance to
commitment to great quality ingredients such
win a great Kiwi escape to go and see a
as potatoes and corn that is 100 percent New
beautiful chip of New Zealand. A range of
specially marked Bluebird packs will carry the Zealand grown, and are then turned into a
delicious range of snacks, manufactured right
here at our plant in Auckland,” he says.
In 2010, Bluebird won the sought after
Westpac Manukau Business Excellence
‘Business of the Year Supreme Award’, along
with the Brookfield Lawyers Employer of
Choice Award and the EMA Excellence in
Manufacturing Award.
The business supports building stronger links
between employees, charities and
the community with its Helping Hands
Program. This includes an ongoing
commitment to the Salvation Army through
product donations, internal fundraising events
and employee volunteering time to support
Salvation Army initiatives.
All funds raised by Bluebird employees
are matched dollar for dollar by the
PepsiCo foundation.
After celebrating Bluebird’s anniversary
Nigro explains that the business will
continue to create new products and flavours.
“Making the best tasting chips remains at the
heart of everything Bluebird does - we will
continue making great tasting chips well into
the future.”
“
We all share memories of
family and friends, summer
BBQs on the beach sharing
Bluebird chips or playing
with Cheezels rings on top
of our fingers.
”
- GROUP BRAND MANAGER, JODENE NIGRO
Focus | Bluebird Foods
Kiwi favourites
As part of the 60th
anniversary celebrations,
Bluebird will also be
bringing back old
Kiwi favourites and
introducing some
Bluebird classic products
from its rich past. This
includes Bluebird Discos
(in stores now) and Grain
Waves Pipes (in stores
from August).
Did you know?
•Did you know that the penguins only
appeared in the early 90s? So... why
penguins?
• Adelie penguins are a New Zealand
native bird which is recognised as an
animal species that demonstrates
highly social, fun, sharing behaviours.
What could be better than penguins
to represent fun and celebrations with
family and friends?
•It takes exactly 20 minutes to turn a
potato into potato chips
•The potatoes Bluebird uses are grown
all across New Zealand in areas such as
Pukekohe, Waikato and Hawke’s Bay
Launching a success
•Bluebird makes more than 100
products in various flavours and types
– looking at new ideas every day
Success also comes from Bluebird’s great
tasting, well loved flavours and regular
flavour innovations that help keep the
Bluebird party going!
•Bluebird also manufactures other
great snacks such as Le Snak, a lunch
favourite, Flemings Muesli bars,
another Kiwi classic, as well as Quaker
muesli bars, made from the world’s
number one brand in oats.
Bluebird has launched:
•Cheesymite, in 2009 (chosen by the
nation via The Rock radio station’s ‘The
Nation’s Chip’ promotion).
•The ‘Kiwi As’ flavour range in 2009 and
2011: Kiwi Dip, Wattie’s Tomato Sauce &
Mince Pie and Mainland Cheese, Hellers
Ham and Sour Cream with a dash of
Kaitaia Fire.
Do us a flavour
In 2010 Bluebird held its “Do us a
flavour” competition, where entrants
were tasked with creating a new taste
for the traditional potato chip.
The four final flavours picked by the
judges are Cheesy Garlic Bread, Butter
Chippin’, Paua Fritters with Lemon
Wedges and Sunday Roast.
The winning entry was Sunday Roast
(the crispy bits in the bottom of the
pan) from David of New Plymouth
and this flavour has since remained on
supermarket shelves.
(09) 236 8995
Suppliers of corn,
corn grits and corn flours.
Congratulates
Bluebird Foods on their
60th anniversary.
Bluebird Foods Ltd
124 Wiri Station Road
Manukau City
Auckland
T (09) 262 8800
Consumer Enquiries
0800 730 123 (10am to 7pm Mon - Fri)
CONGRATULATIONS TO BLUEBIRD FOODS
ON THEIR 60 YEAR ANNIVERSARY
It is with pleasure that New Zealand Starch continues to supply Bluebird
Foods with glucose and starch products proudly manufactured in New
Zealand. We thank Bluebird Foods for their ongoing support and we
look forward to servicing their future needs for many years to come.
NZ Starch Limited | Ph: 09 634 2119 | www.nzstarch.co.nz
Focus | Pryors Apparelmaster
Does your crew look sharp?
If you want your staff to look clean and professional,
keep them safe from injury and save your company
money with the least amount of hassle, then the folks
at Pryors Apparelmaster are the people to talk to.
Pryors Apparelmaster is a genuine master
when it comes to workplace rental and
laundry solutions across the Auckland region.
The business is part of the locally owned
national Apparelmaster chain. With three
generations of the Pryor family at the helm
since 1951 it’s no surprise Pryors was named
the 2012 New Zealand Apparelmaster
Licensee of the Year.
While it is not the only part of the business,
Pryors is a true leader in supplying workwear
to a wide range of business.
General manager Brett Homan says the
organisation has the flexibility to tailor a
workplace rental programme exactly to meet
a company’s specific business needs, with no
hidden costs.
“We buy any kind of workwear, from overalls
to shirts and pants, high-visibility safety wear,
to food processing garments a company
requires - then rent it back to them. We
will custom fit the workwear, professionally
launder and repair it, brand and personalise it
and ensure the right gear is where and when
a company needs it.”
Pryors will of course clean and launder any
existing workwear, but there are other strings
to the company’s bow. “We also rent and
commercially clean a wide variety of work
mats and towels, co-ordinate washroom
supplies and OSH approved first aid kits,”
Brett says.
“We supply, rent and install garment lockers,
provide embroidery services and even supply
and clean car seat covers - ideal for the
automotive industry.”
The company has invested heavily in
computer technology to ensure customer
satisfaction, including monitoring individual
garments through electronic tagging. It is
also about to implement a new software
programme which has been specifically
designed for Apparelmaster franchises.
“The developments in computer technology
are extremely important in allowing us to
give our customers the best service possible
and we have been fortunate to have Portent
Computers work alongside us to ensure our
systems are up to date and running as they
should,” Brett says.
With the need for personal dry cleaning
decreasing, the range of services offered
needed to be extended, so in 1983
Papakura Dry Cleaning added the growing
Apparelmaster workplace rental and laundry
solutions license. As a result a new plant was
established at Great South Road, Takanini.
Company development
With the passing of Joan and Ray both in 1985,
Owen Pryor became the sole director and
with the Apparelmaster license firmly in place,
he set about taking the business to a new
level, servicing the needs of commercial and
industrial organisations throughout Auckland;
many of whom remain loyal customers today.
Pryors Apparelmaster began its life when Te
Awamutu couple Ray and Joan Pryor moved
to Auckland and opened the Papakura Dry
Cleaning Co in 1951.
With a small hand built plant, the company
set its roots firmly in Papakura providing
dry cleaning services to the growing local
community. Their first commercial client of
size was the Papakura Army Camp.
Business flourished through the 1960s,
with Papakura Dry Cleaning growing to five
factory outlets all located in the Papakura
area. However, with the trend towards casual
clothing, wash and wear polyester and with
washing machines becoming both affordable
and easy to use, business started to slow.
Expansion and growth over the years has
seen the company mature to become one
of the leading industrial textile care
companies in Auckland today, adding
complimentary services along the way such
as embroidery and staff room locker supply,
rental and installation.
It wasn’t long before the company out grew
their Great South Rd plant and in 2001 they
moved to a purpose-built factory in Takanini
School Road – a great way to celebrate 50
For all accounting, taxation and
financial services, specialising
in small businesses.
The firm which has served the Counties Manukau
Region for over 50 years.
Skipper Lay & Associates Limited are proud to
support Pryors Apparelmaster.
Email: [email protected] Phone: 09 298-8024
Fax: 09 298-8306
www.skipperlay.co.nz
16 Elliot Street, Papakura
PO Box 72 097, Papakura 2244
Focus | Pryors Apparelmaster
years in business. In the same year the
Papakura Dry Cleaning Co became Pryors
Apparelmaster recognising the successful
Apparelmaster partnership.
use efficiency. The company has achieved
‘Gold Certification’ following completion
of their third annual GHG emissions profile
(calculated and produced by InStep).”
“Staying abreast of new technology gives
Pryors Apparelmaster a real edge and all the
senior team are regular attendees at the Clean
Show (an international trade show specifically
geared for the laundry industry) held biannually in the USA,” Brett says.
Strategies adopted by Pryors include
reviewing and refining processes and
procedures, striving for minimal use and
optimal reuse of water and heat in its plant,
and identifying and investing in appropriate
technology available locally and globally.
This has resulted in a standardised footprint
equating to a 14 percent decrease from
the previous year, and increased water
consumption efficiency by 15 percent from
the previous year.
Investing in new technology (much of it
seen in operation at Clean Show), such as
the new state of the art German engineered
Centrifugal Batch Washer (CBW) and 2x 120kg
dryers with loading/unloading conveyors, has
increased servicing capacity, reduced water
and heating costs and crucially improved the
garment life and wash quality.
Further investments in technology during the
years include garment folders, an overhead
bagging system and a garment tunnel
finisher. Every garment processed through the
plant is individually identified with a unique
barcode, improving stock control and tracking.
Papakura Drycleaners started as a Pryor
family business and the same core values
and principles are upheld today at Pryors
Apparelmaster through Owen’s daughter
Emma and son in law Brett Homan at the
reins. Both share the same passion for growth
and pioneering spirit that the company was
founded on by Ray and Joan back in 1951.
Sustainability
Pryors Apparelmaster’s commitment to
sustainability has seen it nominated in
two categories in the 2013 Green Ribbon
Awards, which honour outstanding
contributions to protecting New Zealand’s
environment. Pryors was a finalist in the
Reducing Greenhouse Gas Emissions and
Small Business Leadership categories.
According to the Awards judges, “Pryors
Apparelmaster is actively focused on reducing
their emissions and increasing their water-
Its Green Ribbon Award nominations, along
with its recent Instep Gold Certification
award, and being named the Apparelmaster
2012 New Zealand Franchisee of the
Year, recognises Pryors’ improvements in
sustainability.
The Instep report which resulted in the
company’s Gold Certification says “With
the success of reducing their standardised
emissions over and above their 10 percent
reduction target to achieve a 19 percent
decrease in standardised emissions in
2012, Pryors Apparelmaster have proved
themselves to be entirely committed to
sustainability initiatives and the continual
improvements in efficiency.
“Pryors Apparelmaster are a leader in this
industry in New Zealand and are to be
congratulated on their substantial efforts
and success to date and for leading the way
with sustainable practices in their field,”
Instep says.
Pryors Apparelmaster
98 Takanini School Road,
Takanini
Auckland T (09) 269 7061 www.proysapparelmaster.co.nz
Importers & Distributors of
Commercial and Hospitality Textiles
Proud suppliers of
Commercial Towelling
Products to
Pryors
Apparelmaster
Leaders in the world of laundry,
drycleaning equipment and
technical know how
115 Bolt Road, Nelson 7040, New Zealand
Tel: 64 3 5478328 Fax: 64 3 5472270
Website: www.ritex.co.nz
Proudly Supports Pryors Apparelmaster
Phone. (09) 415 5928
www.bowe.co.nz
Proud supplier of Industrial Laundry
products to Pryors Apparelmaster
for OVER 20 YEARS!
Provider of chemical Solutions to the following Industries:
• Industrial Laundry
• Food & Property Hygiene
• Workshop, Ink
• Food & Beverage Processing
• Transport - Ariation, Rail & Marine
5a Andrew Baxter Drive,
Airport Oaks,
AUCKLAND , 2150
P: 09-8282-155
www.apchem.co.nz
Property & Construction | Atlas Concrete
Atlas can crush it
Atlas Concrete Limited is
helping Auckland industry
be more environmentally
conscious through its new
concrete recycling plant
in Albany.
The company has been providing concrete to
the Auckland, and later the north Auckland
regions, since the 1950s, and developed its
latest concrete recycling plant last year
Atlas sales manager Dave Russell says the
recycling plant can crush concrete from a
variety of sources, including demolished
buildings, old driveways and footpaths. The
plant accepts demolition material from local
authorities, civil engineering contractors,
builders, demolition specialists, home
renovators and even DIY homeowners.
Atlas Concrete’s unique, custom-designed
recycling facilities efficiently reduce this waste
material to rubble, filter out wood, plastic,
metal and other unwanted elements, then
screen-size the resulting aggregate to produce
various grades and types of products that are
75 percent natural stone.
Atlas Concrete has a fleet of modern
trucks to service its large customer base.
<
“We can process up to 400 cubic metres
of product a day,” he says. “It’s all graded
and we have all the specifications of the 10
different grades to meet the standards.”
The recycled concrete is used for base fill and
ready-mix concrete, which can only contain
a maximum of 20 percent recycled product.
“It’s used for base fill, retaining walls and
drainage,” Dave says.
Atlas’s recycled concrete is ideal for projects
that require the use of recycled product. It is a
great alternative to standard base metals and
is a cheaper hard fill alternative that can be
used in most jobs.
Great location and facilities
Atlas Concrete’s recycling facility is
based at 8 Paul Matthews Road in Albany
and is conveniently located near the northern
motorway, offering excellent facilities
to customers.
The facility was designed and built to local
authority regulations concerning dust control,
noise mitigation, water discharge volume
and quality.
Atlas Concrete’s new Albany
recycling plant offers many
benefits, including:
•A drive-through service for vehicles
of all sizes
•All tipped product is recycled on site
•Cutting edge crushing technology
The company also services West Auckland and
the Hibiscus Coast/Rodney areas through its
Kumeu and Silverdale branches.
•Automated vehicle washing facilities
on site
Atlas Recycling’s drop-off yards can safely,
quickly and efficiently accommodate any size
or type of delivery vehicle, from earth-moving
behemoths to compact car trailers.
•Convenient location near motorways.
A truck washing facility on site allows
customers to wash their truck quickly to
remove dust and leftover rubble.
•Ten different certified grades
Dave says the recycling plant is state of the
art and meets all council requirements. The
recycling service has been well received by
Atlas Concrete’s customers.
A responsibility to recycle
•Atlas Concrete recognises that
recycling is the smart, cost-effective
and environmentally friendly way of
processing old aggregate.
•Instead of taking up space in landfills,
concrete fragments now can be crushed
into rubble, which is then sifted, cleaned
and efficiently sized into a range of
high-quality, standards-approved,
competitively priced aggregate
materials for a variety of uses.
•Atlas Concrete is an industry
leader in specification, processing
and Green Star environmental
building code compliance,
demonstrating a commitment to
producing a quality product.
Ian Spedding Limited
Your one stop cleaning
supplies shop for all
your cleaning products
and equipment.
For an in house business consultation
please call 09 573 5250
and we will arrange for one of our
Territory Managers to visit you.
Or feel free to call into our shop at
3 Arthur Brown Place, Mt Wellington
to view our range of products and
specials on display.
Bulk Haulage Contractors
Proud to support
Atlas Concrete Ltd
For all your Bulk Haulage
needs or to see our trucks and
machinery in action, visit
www.ianspeddingltd.co.nz
Phone: 09 274 8144
Cell: 0274 930 169
email: [email protected]
Papatoetoe, Auckland
YOUR LEADING SUPPLIER
OF QUALITY BUILDING &
LANDSCAPING PRODUCTS.
POLYTHENE FILM / MARKER SAFETY
TAPE / POLYTHENE TAPE / WEEDMAT
FILTER SOCK / LANDTEX MUD MAT
WINDBREAK / SHADECLOTH
PONDLINING / BIRDNETTING
GREENHOUSE FILM / AND MUCH MORE.
If you require polythene for concrete
underlay or landscape fabrics and
accessories pop into any Atlas concrete
branch and check out their range.
Proud to be associated with Atlas concrete.
Cosio Industries Ltd
www.cosio.co.nz
Phone 0800 109-093
DID YOU KNOW?
YOU CAN GET ALL YOUR
REINFORCING STEEL,
REINFORCING ACCESSORIES
AND CONCRETE UNDERLAY
NEEDS FROM ATLAS
CONCRETE AS WELL?
ENSURE YOU GET YOURS
NEXT TIME YOUR IN STORE.
Precast tilt slab concrete
Atlas Concrete has been supplying Auckland’s
construction industry with quality concrete
for more than 60 years, specialising in precast
concrete and decorative mixes.
The company supplies ready-mix concrete,
pre-cast concrete, aggregate and other
related supplies to the greater Auckland
market through its nine branches across four
divisions: Atlas Concrete, Atlas Quarries, Atlas
Shipping and Atlas Tilt Slab.
Still owned by the Collie family, the company
employs a total of 220 staff and offers a top
level of service through its long standing
business relationships.
Dave Russell says an important part of
the company’s operation is its precast tilt
slab division. Precast concrete comes in a
variety of finishes and textures, shapes and
sizes to meet the precise requirements of
each project.
Pre cast panels are normally specified by an
architect. A drawing set is required to supply
orders with consideration to current leadtimes in producing the panels.
In addition, Atlas Concrete employs
subcontractors to build raft floors, which offer
a number of benefits including cost savings,
reduced construction time, increased strength
and superior insulation.
Decorative mixes and
aggregates
Russell says decorative mixes and exposed
aggregates are a specialty of Atlas Concrete,
which produces a large amount of practical
aesthetic products.
Atlas sources decorative natural products
from rivers and quarries around New Zealand.
Whether specifying concrete for a driveway,
commercial property or an entertainment
area, these products are designed to give
a natural look and texture to complement
any situation.
Customers can choose different aggregate
and oxide colours to achieve a unique look to
their property. Most aggregates can also be
used in house floors for a polished finish.
A driveway laid by Atlas Concrete in exposed pebble mix with oxide.
<
The panels represent speedy engineered
solutions, which enable the construction of
larger residential and industrial buildings to
be completed faster and more cost effectively
than conventional methods.
Atlas Concrete offers a range of
decorative mixes and exposed
aggregates, including:
•Longburn pebble 20mm – a true river
pebble with a rounded finish, which is
the most popular in the Atlas range due
to its soft tones of blue, grey and brown
•Waipa pebble 20mm – a versatile
natural pebble with both grey and brown
toning from a dry mining site along the
Waipa River
•Mangatangi pebble 20mm – a grey and
gold toned pebble reflecting the look of a
typical New Zealand river
•Maungaturoto chip 16mm – a quarried
chip with brown and green tones and an
even chip size offers great results
•McCallums chip 20mm – used widely in
the roading industry on roundabouts,
motorways and traffic islands, it is a
durable chip with a distinct red colour
•Standard mix 10mm, 14mm, 20mm –
Atlas’s standard concrete chip is used in
daily production and is a consistent dark
grey colour, available in different sizes for
a variety of applications.
Aon–delivering distinctive client
value via innovative and effective risk
management and workforce productivity
solutions for New Zealand businesses.
Proud to be associated with Atlas Concrete Ltd
Ph. (09) 477 0277 | Grant Harris, Aon Albany
Stevenson
Construction
Materials are
proud suppliers
of aggregate to
Atlas Concrete
since 2003
Cement
Preferred and trusted supplier to
Atlas Concrete Ltd
www.stevenson.co.nz
Ph: (09) 984 8400
www.holcim.co.nz
Building products
Atlas Concrete offers a
range of quarry products
to complement its
concrete services.
Ready-mix concrete is a popular choice for
both commercial and home DIY jobs and can
be supplied by Atlas Concrete in a wide range
of volumes.
Ready-mix is used for a wide variety of
applications, including foundations, flooring
and driveways, paths and retaining walls.
It is made to specific requirements, often
containing additives for colour, waterproofing,
hardening or mixes that allow pumping to
sites with difficult access. It is the preferred
mixing concept as a more consistent and
precise product is produced.
•Sand – Atlas has been selling sand
to industrial and domestic customers
since 1946 and has the right sand
product to suit all building, concreting,
landscaping and construction needs.
Atlas operates its own dredge in
Kaipara Harbour to guarantee its
supply. Its sand products include
Kaipara sand, Woodhill sand and
Puni sand
Atlas Concrete also services the building
industry with a range of related products,
including steel rods and steel mesh, which
provide excellent reinforcing for all but the
smallest concrete jobs.
Atlas Concrete’s yard in Silverdale.
<
Atlas supplies a variety of concrete
building blocks, which are available in a
range of sizes and shapes to suit specific
building requirements.
Atlas bagged cement is a high quality
Portland general purpose cement,
available from its depots in 25kg or 40kg
bags. It is an ideal choice for a wide range
of general purpose concrete applications,
including general construction, mortars,
renders and grouts.
•Scoria – A type of igneous rock formed
under pressure during the formation
of volcanic cones. It is therefore
extremely hard and durable yet very
porous, so it drains water from surface
soils extremely well. Atlas can supply
a range of scoria products to suit any
application, for a drainage medium
under a driveway, to backfill behind
block walls and drainage around storm
water and sewer lines
•Builders mix - A pre-mixed stone
aggregate with fines and sand blended
ready to have cement and water
added. It is used by all construction
businesses for large projects or in
small residential DIY jobs
The company also supplies a full range
of tools and hardware products for the
concrete industry, which can be delivered
with any ready-mix concrete order. These
products include admixtures, sealers, special
mortars, concrete repair and protection
systems, epoxies, waterproofing, sealants
and adhesives.
<
Atlas Concrete’s popular Mangatangi pebble-mix concrete.
•Basecourse/hard fill - a crushed
graded metal that contains fines. It
is used primarily as a bedding base
for a wide range of applications and
contains all chip sizes up to a nominal
stated size
•Crushed/recycled concrete - Atlas
recycle demolished concrete product
for use again as crushed concrete and
drainage concrete. Crushed concrete is
recycled concrete that comes in graded
and screened sizes for use as a hard fill
or drainage material.
Atlas Concrete Limited
PO Box 33244
Takapuna
Auckland
T (09) 486 3333
www.atlasconcrete.co.nz
IHUMATAO QUARRIES LTD
Ph 09 275 7966 Fx 09 275 1395
E [email protected]
Atlas Concrete
Stockists of:
WWR665
WWR668
DUCTILE MESH SE62
• Safety & Security Fencing • Safety & Security Gates • Residential Fencing
• Residential Gates • Special Welded Wire Reinforcing • Special Anchor Steel Mesh
Ph: 09-2666-666 Fax: 09-2662-992 E: [email protected] PO Box 97855, Manukau City 2241, 131 Kerrs Road Manukau City, Auckland, New Zealand
Property & Construction | Shape Commercial
Shaping your
commercial space
Shape Commercial Ltd is becoming one of New
Zealand’s most trusted business interior specialists,
offering a full range of services from space planning
and design, to fit-outs and furniture solutions.
Shape supplies everything from desks,
workstations and seating through to storage,
hospitality products, whiteboards and bins.
Daniel Ready and business partner Eric
Nienhuis started the business in May, 2009
and have since been involved in a wide
range of commercial work. Often known
as the ‘go to’ people for furniture, fittings
and equipment, the duo has successfully
completed work for many New Zealand
companies. From architects, council sites,
distribution centres and public spaces such as
food courts, Shape is firmly cementing itself
as a trusted company.
Daniel and Eric have more than 25 years
combined experience in the commercial
fit-out industry. In that time they have
both worked with private corporations to
supply everything from workstations to
boardroom furniture.
“We provide a trusted service in commercial
furniture procurement,” Daniel says. “Key
to us is problem solving and utilising our
combined industry knowledge to make
the technical aspects of furniture solutions
straight forward for our customers.
“We make sure we meet your requirements
on time and within budget. We use practical
‘know-how’, innovation and experience to get
the job done right,” he explains.
Daniel says he has a passion for exhausting
every available resource to ensure that client
needs are met. “Our customer service focuses
on relationships, flexibility, response times
and a unique customer experience.”
Since opening, Shape has experienced on
average about 16 percent growth in its
turnover every year for the past four. “Around
80 percent of our business is repeat business.
We like to work with companies that like
to work with us and therefore focus our
new business development on companies
that are looking for a long term partner for
commercial furniture.
“We have a major national/international
client and one of the challenges with any
multi-province/country-based entity is
creating consistency and fluidity between
sites when it comes to fit-out and correct
product for application.
“We have become very proficient in this with
multiple supply options and sources, along
with a practiced skill in logistical delivery of
away from base sites.”
Shape has developed its relationships by
offering a very high level of expertise
supplying great product delivering true
value for money. “Our customers appreciate
our level of service and have a full
understanding of what we can offer them
ensuring they put us at the top of the list
when considering commercial furniture
requirements,” he says.
Why use Shape Commercial?
Fit-out
Refurbishment
Shape will work with clients from
concept through to final project completion.
The business supplies all aspects of
furniture with product made both locally
and overseas.
In the current economic climate
refurbishment can be a real option in
refreshing a work environment and
adding to the longevity of your
current workplace. Shape offers chair
refurbishment, re-upholstery, powder
coating and top replacement.
Facilitation
“At Shape we have a knack for finding what
you need.” While the business has a core
range of exclusive products, its resources are
extensive. If you can’t find it then chances
are Shape can or will at least point you in
the right direction.
Relocation
If you need to move desks, screens,
shelving or storage Shape will make the
process seamless and simple for you.
Shape has also been awarded exclusive
distribution rights to the Tricom system,
along with its partner products, Vibe and
Stan for New Zealand. Tricom workstations
offer workspace options from management
through to open office areas. Its smart and
adaptable deign makes the simplest and
most complex of configurations achievable.
Service is every bit
as important as price
Shape Commercial Ltd
T (09) 215 4833
E [email protected]
www.shape.net.nz
It is for this reason that we
have built a loyal customer
base who return to us time and
time again.
Please contact us on
Ph: 09-296-2273
Or you can find us located at
190 Great South, Takanini
Basic Service | Full Service | Diesel Service | WOF
www.protyreauto.com
Allan Fell Limited
Chartered Accountant Papakura
• CablingSolutions
• Telecommunications
• ProjectManagement
• Generators
• ServerRooms
Comeandvisitusat
Unit10/49SainsburyRoad
StLukes,Auckland1025
Orcalluson
098460039
Our commitment to all clients is
to provide:
• Accurate, confidential and efficient
completion of all assignments
• Friendly advice to assist the effective
operation of your business
• Personal service from me as well as my
experienced staff
• Assistance in structuring their business
in the most tax effective manner.
P:09 298 8705 F: 09 298 8380
www.trconsultants.co.nz
Specialists in exhibition and event furniture since 1990
[email protected]
www.allanfell.co.nz
A subsidiary of Office Furniture Hire (1990) and Airconditioner Rentals
Proud to support Shape Commercials Ltd
www.eventfurniturehire.co.nz
[email protected]
•
Ph 09 579 8100
•
Fx 09 579 8102
Property & Construction | Drain Surgeons
Removing your water worries
If your drains are
blocked, you need them
cleared fast – it’s just that
simple – especially with
winter on the way.
The team at Drain Surgeons has the
expertise and technology to help with any
residential or commercial drain problems.
Drain Surgeons is recognised as one
of New Zealand’s leading specialist
drainage companies.
Established in 1997, with branches in
both Auckland and Christchurch, Drain
Surgeons has some of the most advanced
equipment and technology available and
is committed to a comprehensive policy of
environmental responsibility.
The company, which is owned by directors
Bill Whitelegg and Marc Ciochetto, offers
a full range of services, including drain
unblocking, CCTV inspections, vacuum
loading, drain laying, fault location, laser
profiling, sonar surveying, smoke testing,
leak detection and pipe lining.
Drain Surgeons employs almost
100 people across its Auckland and
Christchurch branches.
The Christchurch division was established
soon after the September 2010 earthquake,
following a request from the Waimakariri
and Christchurch City Councils. The company
now has a permanent branch in Canterbury.
Residential service
Co-director Bill Whitelegg says domestic
work in Auckland is a core business focus
for Drain Surgeons and primarily involves
unblocking drains, emergency response
work and programmed maintenance work.
The Drain Surgeons team understands the
inconvenience a blocked toilet can cause,
and the need to have it unblocked as
quickly as possible.
Drain cleaning and hydrojetting work includes:
•Flushing silt and debris from the pipeline
•Stripping grease and fat from the
pipe wall
•Flushing foreign objects from the drain
•Cleaning drains prior to CCTV inspection
•De-scaling pipelines
•Root-cutting pipelines.
The company’s specialist trucks have all the
necessary equipment on board to clear any
drain and the camera equipment to check for
blockages, or to assess the condition of the
line. If the pipes are damaged, its drain laying
teams will provide a free quotation for repair
or replacement.
Whether customers require drain repairs,
replacements, or a whole new system, Drain
Surgeons’ teams of experienced, registered
drain layers are on hand to assist with
professional advice.
“
Whether customers require drain repairs,
replacements, or a whole new system,
Drain Surgeons’ teams of experienced,
registered drain layers are on hand to assist
with professional advice.
Drain cleaning and hydro-jetting work is
carried out with a range of equipment and
can clean pipelines from 40mm up to two
metres in diameter.
Drain Surgeons’ qualified staff can assess
drainage to determine if there are any
problems. A CCTV drain inspection can be
carried out and involves placing a high-tech
camera into a stormwater or sewer pipeline.
Drain Surgeons has a full range of highspec camera equipment available with the
ability to inspect pipes ranging in diameter
from 50mm to three metres. With pan-andtilt features and zoom capability, no crack
or minor pipe defect goes unseen. A high
powered hydro-jet can be used to cut through
any tree roots causing a blockage.
”
Drain Surgeons
undertakes all aspects of
drain laying including:
•Stormwater and sewer installation
•Emergency repair work
•Soak holes
•Flooding solutions
•Diversions
•New home drainage systems
•Subdivisions
•System upgrades.
Hibiscus
Water Supply
Manufacture, Service & Repair Centre
Motorhomes & Caravans
* All makes and all models * Trade Certified Coachbuilders
Vans
Drain Surgeon
of
r
re
tu
ac
uf
Proud man
and convert
Open 7 Days
7.00am-8.00pm
108 Stanmore Bay Road
Whangaparaoa
Auckland 0932
[email protected]
Phone 0800 424 074
ign, build
Custom Des
k vechicles
Technical wor mes
d
an
al
ci
er
m
orho
Com
hicles & Mot
Catering ve
0800 246 978
The Liquid and Solid Hazardous
Waste Specialists
Ph 09 415 2266
174 Green Road, Dairy Flat, North Harbour, Auck
www.frontiermotorhomes.co.nz
Residential work
Drain Surgeons’ residential services
are available throughout Auckland and
Christchurch and include:
•Drain unblocking
•Drain laying and repairs
•Drain cleaning and hydro-jetting
•Defective drainage notices
•Council CCTV video survey
•Drainage consultancy service
“
Testimonials
“Matt and his guys did an exceptional job.
I was very impressed with the efficient,
professional service and informative
summary afterwards, plus being given
a report and CD before they left the
site was an unexpected bonus. I intend
using your services again as long as
you continue to impress. I will highly
recommend to others. Keep it up.”
•Root cutting
•Vacuum loading
•Pre-purchase property inspections.
<
<
Drain Surgeons offers a full range of drainage services.
- F Koenen, property manager,
Mount Albert Grammar School
”
Domestic work is a core business focus for Drain Surgeons.
“Say what we do - Do what we say - Prove what we did”
SCOT THRUST LTD
PROJECT MANAGEMENT
DIRECTIONAL DRILLING
CIVIL CONSTRUCTION
TRAFFIC MANAGEMENT
ELECTRICAL-LINEMEN
DRAINAGE
SAFETY BARRICADE HIRE
STEEL PLATE HIRE
Scot Thrust Limited is a privately
owned (family business) and operated
company, established in 1988 by
Donald H Mackintosh.
Since our inception we have formed
strategic relationships across our
main business areas to deliver on
what we say.
The main aim of our company is to
deliver a professional cost effective
service. We pride ourselves on
providing well thought solutions
- No job is too hard, too big or too
small for Scot Thrust. Give us a call.
Proudly associated with Drain Surgeons
51 Hillside Rd • Glenfield • Auckland • Phone 09 444 5047 • www.scotthrust.co.nz
Professional drain laying
and repair service
Specialty laser profiling
Bill says a specialised service offered by
Drain Surgeons involves high-definition laser
profiling. Drain Surgeons is an industry leader
in large bore pipeline investigations using
state of the art laser, sonar and high-definition
CCTV profiling systems.
Drain Surgeons’ professional services are
well regarded by Auckland’s demanding
industrial sector. The company undertakes a
lot of maintenance programming for council
compliance and prides itself on its quick
response times.
“Laser profiling involves a fairly unique piece
of equipment, that has been developed and
built in conjunction with a partner here,”
he says. “We use that for our work with
Watercare and for projects around New
Zealand investigating the main trunk lines.”
“Our niche market is doing the hard jobs
that other people don’t want to do,” Bill says.
Drain Surgeons’ registered drain layers
have the experience and equipment to
tackle any drainage work, including large
commercial projects.
The laser profiler is a stand-alone tool for
use with CCTV survey systems in order to
collect survey data and create accurate
pipeline reports. This information includes
measurements of pipe size, laterals, water
levels and other features, as well as automatic
analysis of pipe ovality and capacity up to
30 times per second.
Emergency repair work can be carried out
24 hours a day, seven days a week, with
Drain Surgeons specialising in undertaking
challenging repair work that other companies
might avoid.
Drain Surgeons’ industrial drain laying and
repair work includes:
The laser profiler attaches to Drain Surgeons’
CCTV equipment and the resulting images
are analysed using innovative machine vision
•Stormwater and sewer repairs
and renovation
software. “With that technology and our
expertise we’re being asked to go all over the
world,” he says.
“Over the last two years we have undertaken
some interesting projects; so far we have
profiled over 50km of lines in Brisbane,
Melbourne, ACT and Sydney and these lines
ranged from 600mm to 3m in diameter.
Strength via association
Drain Surgeons has formed profitable
partnerships with many suppliers,
customers and associated businesses,
including:
•Plumbing World
•Hibiscus Water Supply
“In 2012 we undertook a project in Hong Kong
profiling 900mm-1.8m diameter pipes as part
of a re-lining project. Last year we also sent
a team to Baghdad, Iraq, to train the locals,
while undertaking a project profiling a 4.8m
diameter pipeline.
•Chemwaste Industries
“We are also scheduled to travel to
Bangkok this year to undertake 16km of
profiling work.”
•North Harbour Water Carriers
•Frontier Motorhomes
•Scot Thrust
•Albany Toyota
•McVeagh Fleming
Within New Zealand, Drain Surgeons has
work on hand with Watercare Services with
Auckland, Hastings, Gisborne and Timaru
Councils, undertaking profiling on trunk sewer
lines and fully submerged outfall lines.
•Wastewater Transport
•Kerrick Industries
•AC Electrix
•Passrite Driving Academy
•Hemisphere Freight
“In short we will go anywhere where
authorities require our expertise,” Bill says.
•Monographics.
•Council defective drainage repairs
•Flooding and water infiltration projects
•Repair of collapsed and broken drains
•New house drainage installations
•Additions and renovations
•Commercial and factory drainage
•New manholes
•Manhole rehabilitation
•Pump chambers
•Detention and retention tanks
•Cess pit installation
•Full reinstatement services.
Drain Surgeons offers its industrial and
commercial services to a wide range of
customers, including large construction and
port companies, and meat processing plants.
Drain Surgeons employs almost 100 people across its Auckland and Christchurch branches.
<
The company undertakes vacuum loading,
drain cleaning and hydro jetting, pipe relining,
source detection and fault location work, as
well as smoke testing, hydro excavation and
stormwater maintenance.
Come and find out what
makes ALBANY TOYOTA
different from the rest.
www.nhwater.co.nz
rl
$ aper
$$ che
ve e’re
Saitre w
Corner Main Road & Gills Road Albany
pe
Our dealership not only has the
complete range of new passenger
and commercial Toyota’s, but a large
selection of Signature, SBT and
Used Vehicles, spanning over 3 sites
in Albany Village.
BULK WATER
DELIVERY
Proud to support Drain Surgeons
Ph: (09) 415 7890 | Fax: (09) 415 7893
Email: [email protected] | www.albany-toyota.co.nz
At McVeagh Fleming, we build relationships with
our clients to ensure we know about you, your
business and what you are trying to achieve.
We will help you structure or set up properly in business - and manage and grow that business.
We ensure all of your personal affairs are in the order that they should be. If you need specialist
advice, we will take the time to properly work out what you require and make sure the person
in our firm with the right specialist skills provides you with effective assistance.
If you want lawyers that will be a part of your business team, or fill the role of long term, trusted
personal advisers - and that can provide specialist assistance when you need it, call us today.
• Residential • Commercial • Tanks • Events • Swimming Pools
415 8431 or 021 630 322
McVeagh Fleming,
Level 14, 1 Queen Street, Auckland City 1010:
Business:
Andrew Knight (09) 306 6730
Private Client: Matthew Tetley-Jones (09) 306 6728
First Floor, South Tower, 5-7 Corinthian Drive, Albany 0632:
Business:
James Varney (09) 966 3608
Private Client: Tony Coupe (09) 966 0263
Underground Vision
Underground Vision
The key usages of Underground
Vision’s unique service include:
Drain Surgeons now has the technology to
assess and inspect freshwater pipelines with
zero excavation or interruption to water users.
•Visual infrastructure surveys – the
inspection of all pipes from the inside
while live
•Pre-inspection service for capital
works – accurate maps tees, branches,
ferrules and other assets in mains
•Leakage surveys – live pipe
leak surveys
•Conditional assessment – the
capability to fully structurally assess
the condition of mains while live.
The company has established a freshwater
mains division, Underground Vision, to focus
on inspecting live fresh water mains, rather
than drains. It provides a step change in the
investigation, surveying and mapping of
underground water assets. This is carried out
using specialised JD7 technology, supplied by
Water Investigations Limited.
“We’re breaking in and introducing this
technology to the marketplace now,” Bill says.
“This is new equipment from the United
Kingdom. We’re the only company using
this technology in New Zealand and it’s
quite high tech. It’s a new concept that
allows us to investigate water mains without
the whole network being shut down. It can
determine if an old mainline is going to burst
or collapse.”
It can provide accurate, up to date analysis of
underground water networks, with minimal
or no trial excavations. This means there is
no longer a need for “blind” excavations; the
system can locate every service and identify
exactly where the work needs to be done.
All surveying can be done with the main live.
Customers will not notice any change to their
water supply and much less water is wasted
due to switching the supply off.
Underground Vision has access to extensive
operational experience and has the ability
to deploy innovations to the field, with JD7’s
revolutionary camera and sensory equipment. Fewer excavations mean less disruption
for road users, fewer safety hazards for
Underground Vision is the only company
pedestrians and reduced environmental
in New Zealand offering this technology
and service.
impact from spoilage.
CCTV council consents
Drain Surgeons can help customers
provide their local council with CCTV
footage and log sheets of drains
underneath proposed work sites,
whether they’re building, renovating
or installing a swimming pool.
This information is often required by
councils to determine the condition of
the drains before work begins.
Drain Surgeons’ Build Over
package is highly regarded and
includes a DVD recording, log
sheets, as-built plans, accurate invert
levels, fault identification and pipe
location services.
> Drain Surgeons is recognised
as one of New Zealand’s leading
specialist drainage companies.
<
The Drain Surgeons team understands the inconvenience a blocked toilet can cause.
Kerrick Industries is a specialised company,
Supplying Industrial and Commercial Cleaning
Equipment. With marketing operations
throughout Australia and New Zealand, we have
an extensive service and distribution network.
to be
d
u
o
r
P
d with
e
t
a
i
c
o
s
as
geons
r
u
S
n
i
Dr a
All types of Vacuum Loading
Septic & Water Tank Cleaning | Grease Taps
Cesspits | Ponds | Drilling and Concrete
Waste | Drain Unblocking | Jetting
•
VacuumCleaners
•
ShampooMachines
•
WaterBlasters
•
•
High&UltraHigh
PressurePumps
•
Sewer/DrainCleaningEquipment
HotWaterPressure •
•
Cleaners
DesignandBuildSpecialists
Accessories&DrainCleaningNozzles
Proud to support Drain Surgeons
12 Greenpark Road, Penrose, Auckland
www.wwt.co.nz
Tel: 09 416 1071 | Fax: 09 416 6171 | Mob: 027 490 3526 | Email: [email protected]
5 McKean Road, Whenuapai, Auckland
0800 253 774 | [email protected]
www.kerrick.co.nz
<
Drain Surgeons’ specialist trucks have all the necessary equipment on board to clear any drain.
Investigator
JD7
LDS1000
A real time inspection and leak detection
system for three inch diameter pipes
and above, at up to 16-bar pressure.
The system provides a complete asset
condition examination and leak finding by
accessing networks through fire hydrants,
air and gate valves. Key features include
an interchangeable hi-res CCTV system,
pressurised insertion and seal technology,
on board hydrophone for leak detection,
‘ruggedised’ control station, real time
analysis and evaluation software, and a 100
metre range.
JD7 specialised technology is new to New
Zealand, but has been used in more than
7000 successful insertions throughout the
world. It has been developed during the
past five years and focuses on pipeline
assessments and inspection solutions.
Designed for long distance trunk main
inspection, the LDS1000 provides CCTV and
leak detection with a range of up to 1,000
metres. Incorporating a hi-resolution digital
camera and focused light system, LDS1000s
can be inserted through air valves or pressure
fittings with an internal diameter of two
inches or more. Key features include an
onboard hydrophone for leak detection, hi-res
CCTV system, pressurised insertion and seal
technology and a 1,000 metre range.
In 2005 JD7 developed the first camera
system to be inserted through a live fire
hydrant directly into a clean water system.
Since then, the company has developed
several systems capable of assessing the
full condition of pipes, using a variety of
methods. These systems include:
Bullet
Monographics
Monographics
Colourprinters
printers
Colour
www.monographics.co.nz
[email protected]
Phone: 09 444 6777
The smallest in the JD7 camera range,
the Bullet is equipped with hydrophone and
CCTV capability for use in three inch pipes
and above, including trunk lines.
The Bullet provides leakage examination
and localisation and can be launched into
pipework through full bore fire hydrants,
1.5 inch and above fittings, air and gate
valves and quadrina. Key features include
it being effective in all materials and
pipe sizes, pressurised insertion and seal
technology and an onboard hydrophone for
leak detection.
PipeScan+
PipeScan+ provides unparalleled data quality
and detail for surveying underground water
pipes. Incorporating internal ultrasounds
probes coupled with a high resolution camera
system, it has the capability to scan pipework
of all materials, allowing a full dimensional
survey, with fully detailed structural
assessments to be achieved.
Industrial drainage work
Drain Surgeons offers a range of
industrial drainage work that will
ensure your business keeps operating
efficiently. This includes:
•Drain laying and repairs
•CCTV drainage inspection
•Vacuum loading
•Drain cleaning and hydro jetting
•Pipe relining (pipe patching)
•HD laser profiling
•Source detection
•Fault location
•Smoke testing
•Hydro excavation
•Full maintenance programmes
•Storm water maintenance.
This includes wall thickness, corrosion and
flaw identification, along with lining thickness,
meaning an accurate life expectancy of
pipework can be calculated. Key features
include a complete structural analysis of
pipework, NDT wall thickness, hi-res CCTV
system, can be used in four inch and above
pipes and has a 100 metre range.
Proud to support
Drain Surgeons
0800 PASSRITE
Visit: www.passrite.co.nz
Drain Surgeons Limited
7F Douglas Alexander Parade
Albany
Auckland
T (09) 415 0298
E [email protected]
Property & Construction | R&H General Engineers
Engineering
designs that deliver
R&H General Engineers
Limited is a family
affair that has simply
brushed tough economic
times aside.
Since Julie Light and her son Simon Light
took over the business seven years ago,
with other son Tim Light on the workshop
floor and husband John Light taking care
of maintenance and repairs, the company
has gone from strength to strength,
withstanding a long recession and yet still
managing to grow.
The strong team of 12 involves a young,
but settled group, with R&H preferring to
develop people through the business.
Positive relationships
are critical
•The team at R&H Engineering is
committed to developing strong
working relationships with its clients.
•Since its formation in 1979 the
company has built up a large number
of key client relationships that are
paramount to the success and growth
of the company.
•Directors Julie Light and Simon Light
recognise the importance of working
closely with customers to achieve the
highest quality, most cost effective
engineering solutions.
•All staff and management at R&H
Engineering employ this philosophy
when dealing with a job or client,
ensuring all interaction is enjoyable
and productive.
R&H is a general engineering company
based on East Tamaki Road in Papatoetoe.
It manufactures products and offers
solutions to clients in the architectural,
agricultural, stainless and structural sectors,
as well as a wide range of other industries.
R&H offers a design service that
complements its business, with Simon and
another engineer both capable of offering
precision engineering to customers.
“In-house drawings are a big strength of
ours. It means there are no mistakes or
problems,” Julie says.
“All the drawings are double checked and
cross checked, so they know where they’re
at. We relish this side of engineering
because we can see the project right
through to completion, confidently meeting
the customer’s needs.”
Parks and rural work
R&H Engineering has done a lot of work
for companies that look after parks and
reserves across Auckland.
“We’re preferred engineers for one
such company which maintains parks,
turf and facilities,” Julie says. “We have
fabricated hoppers, designed a leveller
and customised many of their trucks and
attachments for ride-on lawnmowers and
tractors to suit particular requirements”
Focus on general
engineering
While R&H Engineering has done quite a
bit of structural steel fabrication in recent
years, Julie says the company is now trying
to focus a lot more on its core general
engineering work.
“We do a lot of stainless steel handrails,
balustrades and staircases. We’ve recently
been involved with the building of the
admissions building at St Kentigern College,
erecting brass and stainless steel shutters on
the windows and many handrails etc, to name
but a small amount of work there.
“We’ve got two engineers in particular
who are excellent with stainless steel work.
We relish the big meaty jobs however,
nothing is too small for us and we do believe
in diversifying.”
She says one of R&H Engineering’s major
strengths is its willingness to see each job
through from start to completion.
“Our customer service is very good. We’ve
become a preferred engineering company
with many businesses as we are always there
on hand as quick as possible if a problem
arises, being mindful of time factors.”
R&H General Engineers Limited
61 East Tamaki Road, Papatoetoe
Auckland
T (09) 278 0100
www.randhengineering.co.nz
R&H Engineering is a
quality supplier of:
•Steel supplied and cut to length
•Fasteners
•Precision machining
•Sheetmetal
•On site installation and servicing
•Aluminium fabrication and welding
•Stainless steel fabrication and welding
•Steel fabrication and welding to
NZS4711 standards (light to heavy)
•Full consultant design and
manufacture service
•Turf renovation equipment
•Hydraulic and pneumatic services
and system design
•Trailer/truck deck manufacturing
(loaders etc).
Proud Supporter of
R&H Engineering Ltd
p +64 (9) 272 2203
e [email protected]
Proud to be associated with
R+H Engineering Ltd
09 274 2977
[email protected]
www.allfastsolutions.co.nz
M: Simon Light - 021 644 600
Ph/Fax: 09 278 0100
61 East Tamaki Road Papatoetoe Auckland
W: randhengineering.co.nz
Property & Construction | Wilco Precast
Building on a half century of success
This year Wilco Precast
celebrates 50 years
as a premier precast
manufacturer,
further cementing the
company’s already
sterling reputation within
the industry.
A combination of high quality customer
service coupled with unparalleled precast
experience has become the trademark of
Wilco Precast as the company has made its
mark on the construction industry.
The in-house team of experts, including
estimators, engineers, drafting and
production staff, work concisely to provide
quality components and systems for a wide
range of construction projects around the
greater Auckland and Waikato regions.
Certified Precast NZ plant
A founding member of Precast NZ Inc and
one of only three Precast NZ Certified Plants,
Wilco is able to provide project specifiers,
head contractors, building owners and
others with a level of confidence that its
products are manufactured in a plant with
advanced manufacturing processes, quality
assurance procedures, levels of expertise and
experience that have been audited by an
independent and accredited inspection body,
such as those on the JAS-ANZ Register.
installation and structural qualities. Wilco
not only offers the product, but also the
essential industry know-how to attain
ultimate results from precast products.
The Wilco Precast website,
www.wilcoprecast.co.nz, delivers
educational resources, project applications,
technical support and practical advice.
Although Wilco Precast is in the business
of building components, it is also focused
on building solid relationships with
clients. Repeat custom is Wilco’s greatest
endorsement; after all, a returning customer
is a satisfied customer.
The cornerstone of the Wilco philosophy is
to be “involved as a team player with an
interest in the overall outcome of the project
based upon offering quality products, on
time, at a competitive price”.
Building with strength
Precast concrete is often the material of
choice for many architects, engineers
and building contractors, due to its rapid
Merchant Quarter
<
Wilco Precast was originally established
in Papatoetoe in 1963 before moving to a
state of the art manufacturing facility at
Papakura in 2002. During the past 50 years
the company has evolved and accumulated a
plethora of industry specific knowledge while
simultaneously focusing on the all-important
aspect of customer satisfaction.
“
The cornerstone of the
Wilco philosophy is to
be involved as a team
player with an interest
in the overall outcome
of the project based
upon offering quality
products, on time, at a
competitive price.
”
This attitude has earned Wilco Precast the
reputation among industry experts as a
leading supplier of precast solutions,
with solutions being the key word. By
nature the building industry often has to
hurdle various project problems, but Wilco
has the key personnel, armed
with 20-30 years of experience in many
cases, to provide valid solutions to
construction problems.
One aspect Wilco prides itself on is the
retention of experienced manufacturing
personnel. Little staff turnover, combined
with the company’s up-to-the-minute
facilities and quality assurance
programme, means the customer
can rest assured that the service is
completed by consummate professionals
who have previously seen and solved
many industry issues.
Machinery Movers Ltd
www.macmove.co.nz
Machinery
Movers are
Proud to support
Wilco Precast
Operating it’s own fleet of trucks, various specialised trailers and forkhoists Machinery
Movers offers specialisation in transport handling, dismantling, packing, movement,
delivery, site installation of commercial and industrial machinery.
Email: [email protected] Fax: 64-09-278 3600 Telephone: 64-09-278 6700
134 Plunket Avenue, Manukau City, Auckland
Convenient Drive Thru
Hardware Store
Transport
Draughting
Get in Touch!
E [email protected]
q 09 415 6889
P 66 Bush Road, Albany
H www.albanytimber.co.nz
Wilco’s service offering
Wilco’s estimating staff will advise promptly
whether they can assist with a project or not.
Usually the answer will be positive, but if they
are unable to assist for any reason they will
let the customer know promptly. If a project is not yet designed, or is designed
but ‘build-ability’ or other features remain
an issue, then Wilco will provide a client with
the necessary input. Wilco offers solutions
to precast construction problems; solutions
which they are uniquely placed to provide.
So expect frank advice on whether there is a
good precast solution or not. detailing, where possible, to improve buildability, durability and aesthetics; the client
will be offered choices. Wilco has seen and solved just about every
possible problem and this, combined with
its modern quality assurance programme,
ensures the best outcomes.
Sustainability
Sustainability is inbuilt into the fabric
of Wilco Precast and it remains at the
forefront of the company’s contribution
toward present day construction being
future proofed.
The construction industry has the social
and economic responsibility to produce
sustainable building solutions that will
not compromise future generations and
the environment.
When it comes to design and shop drawings,
Wilco believes its experience should be put
to use in the interest of all parties. The result
is the customer can expect Wilco to propose
alternatives to architectural and engineering
Wilco practises environmentally friendly
procedures to contribute towards the
company’s concerted effort to reduce
waste and emissions and increase recycling
of materials.
“
Wilco practises environmentally friendly
procedures to contribute towards the
company’s concerted effort to reduce
waste and emissions and increase
recycling of materials.
”
Eden Park
<
When it comes time to pricing the precast
components for your project you can expect
Wilco to give a clear and complete offer which
spells out inclusions and exclusions and the
commercial terms of the offer. The life cycle of precast concrete is another
aspect of sustainability. It doesn’t rust like
steel or rot like wood, nor does it provide
nutrients for mould and is unaffected by
moisture, making it a healthy building
option for the New Zealand climate.
Indoor air quality and material use
is becoming more important as the
government looks to eliminate poor
performing building materials that have
contributed to the large number of leaky
buildings in New Zealand.
Product range
Wilco’s range of precast product offerings
span the commercial, residential and civil
markets. The ability to construct precast off
site, in factory conditions, allows Wilco to
manufacture to the required specifications,
size and finish – all quickly and economically.
Wilco’s state of the art precast facility
allows for flexibility in manufacturing
various products for each specific project.
The product range includes beams and
columns, wall and cladding panels, exposed
aggregate panels, stairs and landings,
motorway barriers and Litecrete lightweight
precast concrete.
Litecrete lightweight
precast concrete
Wilco has developed the first lightweight
precast concrete system in New Zealand
– Litecrete. It is half the weight of normal
precast concrete and can be used in both
residential and commercial construction.
The product is made using pumice aggregate
which offers inbuilt insulation; four times
the insulation value of normal precast
concrete or masonry. For instance, to comply
with the Building Code H1 Energy Efficiency,
in Climate Zone 1, the Litecrete residential
walls are 220 mm thick.
Once installed the Litecrete panels are
virtually complete and only require
decorating; no strapping and lining,
supplementary insulation or plasterboard.
Litecrete out-performs timber, masonry
and bricks.
It is the only durable, structural, thermal and
fire resistant material all in one product. It has
superior acoustic properties, is non-organic,
fire-resistant, rot proof and moisture and pestresistant. For more information visit: www.litecretesystems.co.nz
<
Litecrete used on Sharpac Building,Tauranga
Reoco wish to congratulate Wilco Precast on their 50 year anniversary
Mike Fox
Director
Reoco Ltd
15 Beasley Ave, Penrose
PO Box 12575, Penrose 1642
Auckland, New Zealand
Ph 09 579 4646
Fax 09 579 8787
Mobile 021 669 084
[email protected]
EPS Engineering is a general engineering company that
provides a variety of fabricated steel products for clients
throughout New Zealand.
We congratulate Wilco Precast for their achievements
over the last 50 years in business.
To find out more about EPS Engineering contact Mike at [email protected]
<
<
Merchant Quarter
Projects
Wilco has supplied a diverse range of products
to a vast array of projects during the last 50
years, from staircases in the Skytower to high
rise apartment cladding panels to components
for retirement villages. Two examples
showing Wilco’s expertise are the Merchant
Quarter at New Lynn and Men’s Correctional
Facility at Wiri, South Auckland.
Merchant Quarter,
New Lynn
Wilco supplied 196 geometrically shaped
precast concrete façade panels for the
Merchant Quarter project at New Lynn.
The asymmetrical panel thicknesses varied
from 550mm to 180mm and required 390
cubic metres of concrete.
Hawkins Construction manager, Robert
Hodgkinson says “In winning this contract
one of the top five risks that we identified
was achieving the timely procurement of
the precast façade. If the panels were late
or the complex geometry of the panels not
exact then the critical path for the project
would be delayed.
“The whole process has gone remarkably
smoothly and the quality is stunning.
The client and consultant team have also
commented about the high quality of the
precast panels. The architect and structural
Men's Correctional Facility
“
Wilco has supplied a diverse range of
products to a vast array of projects during the
last 50 years, from staircases in the Skytower
to high rise apartment cladding panels to
components for retirement villages.
”
engineer have remarked how well the shop
drawing process went and complimented
Wilco on their friendly manner in working
through revisions and solving many complex
and mind challenging geometrical issues.
Men’s Correctional
Facility, Wiri
Late last year Wilco won the contract to supply
approximately 2000 precast wall and floor
panels for the new $840 million, 960 bed
Men’s Correctional Facility at Wiri, due to open
in 2015.
The Y shaped internal wall panels are being
cast in vertical steel moulds, using self
compacting concrete which is pumped in
from the bottom of the moulds. All electrical
conduits, weld plates and penetration
holes have also been cast-in during the
manufacturing process.
The floor panels, which sit on top of the
walls, form the ceiling of the cells beneath.
These panels have a rebate cast-in to form
the shower base, along with conduits for
plumbing, electrics and fire sprinklers.
Roughly 3000 cubic metres of concrete, along
with 300 tonnes of reinforcing steel, will be
required to complete the precast components
by October this year.
The next half century
Precast’s popularity will undoubtedly rise due
to its speed and efficiency – two prerequisites
of modern business. And with Wilco firmly
placed at the helm of the Auckland market, it
will continue to provide services with utmost
professionalism underpinned with a healthy
50 years of experience.
The ever changing physical landscape of
Auckland offers those with quality products
and services, to step forward and fill the gaps.
Precast offers the diversity, decoration and
adaptability that a growing city requires and
as Auckland grows, as will Wilco Precast.
Wilco Precast Limited
66 Boundary Road
Papakura
Auckland
T (09) 295 1606
E [email protected]
www.wilcoprecast.co.nz
LiteCrete
T (09) 295 1051
E [email protected]
www.litecretesystems.co.nz
RR
FORMOSA GOLF RESORT
Winter Special
Book your conference
between June – November 2013 and Receive 50% OFF
any golf activities you may wish to include during your stay with us;
Discount includes: Green Fees, Cart Hire and ANY Gear Hire
Formosa Golf Resort is an all inclusive facility that offers golf, driving range,
sportscomplex, clubhouse with private function rooms, as well as
accommodation on site and fully licensed restaurant.
• 18-hole PGA Standard Golf Course
• 50 Luxury Villa Rooms
• Conference / Function / Wedding Venue
• Sports Complex
• Driving Range
• Panoramic Sea Views
110 Jack Lachlan Drive
Beachlands, Auckland
Ph: 09 536 4712
[email protected]
www.formosa.co.nz
Property & Construction | Target Painters
On target
Whether you require a straight forward paint job or a
larger scale projects, Target Painters has the skills and
solutions to tackle the task.
quality
paint
colour
advice
wallpaper
Proud
suppliers
to Target
Painters
Celebrating
their 20th
anniversary!
curtains
0800 RESENE (737 363)
www.resene.co.nz
In 1992, Sid utilised his experience and
started the business with six painters and
began by doing everything himself including
estimating, securing the contracts, running
the projects and all the administrative work.
By providing clients with expertise and a
constant superior customer service, Target
Painters has flourished over the years and
now employs a team of quantity surveyors,
site managers, administrative staff and some
100 painters.
“Today, with the combined experience of the
team, we have a broader range of knowledge,
skills and contacts, increasing our ability to
achieve the best outcome for our clients. We
are able to apply best practice to all of our
contracts,” he says.
Target Painters has relied on both commercial
partners and residential clients along with
its suppliers in the on-going growth and
success of the business. “We are committed
to keep expanding this growth - a lot of our
business has come from word of mouth.
It’s great to know that clients are happy with
our work and that they are referring us on to
new clients.
Auckland Airport Pier 16
<
in the Auckland area, including intumescent
The business has been providing high quality
residential, commercial and industrial painting (fire rated paint), wall covering, structural
steel painting, line marking, textured systems,
services since 1992.
extensive spraying and plasterboard linings.
Owned and run by Sid Cheah, a qualified
Sid explains that his business has successfully
quantity surveyor, Target Painters provides
lasted for more than 20 years in a demanding
the painting services to suit your needs.
and constantly changing industry. “Target
From high rise buildings to event centres,
Painters has built a solid reputation on
car parks and government facilities, the
painting to a very high standard whilst
business is forging its way in high end
building solid relationships with my suppliers,
commercial finishes.
most of which have supported me from the
Using top quality products and expertise
very start.
Target Painters is able to offer high quality
painting jobs, all within an agreed completed “Our clients include all the major construction
companies, retirement villages, hospitals,
time. Sid and his team have extensive
property investors and home owners. Hawkins
knowledge of quality painting and coating
Construction, Macrennie Construction and
materials, which means they are able to
complete all projects to the highest standard. Dominion Construction are a small handful of
some of the businesses we work with.”
The company covers all aspects of painting
What Target does
“
•Painting
Today, with the
combined experience
of the team, we have
a broader range of
knowledge, skills and
contacts, increasing
our ability to achieve
the best outcome for
our clients.
- OWNER, SID CHEAH
”
“The continuous support from my suppliers
and the hard work from my staff has pushed
the business to where it is today. After 20
years in business I’m still very much a ‘hands
on’ man and like to be involved with all of our
projects.”
Sid further explains how he plans to be the
most efficient painting contractor in the
industry by keeping a strong reliable service
and offering competitive prices to his clients.
Although Target Painters is now firmly
cemented and renowned in the painting
industry as one of Auckland’s most trusted
contractors, Sid knows the business has had
to work hard to overcome obstacles that have
tested him along the way.
Telephone: 09 524 6139
Freephone: (NZ) 0800 508 800
•Property Maintenance
•Wallpapering
•Timber Repairs
•Texturing & Stopping
•Industrial Spraying
•Intumescent Coatings
•Protective Coatings.
“Overcoming cash flow problems when
clients pay slow or don’t pay was difficult
when starting out. We had a couple of main
setbacks when a couple of builders fell over
but we recovered.
“Over the years we have completed a wide
range of commercial projects such as the
Britomart Precinct with Hawkins Construction.
We were there nearly three years and at one
stage there were over four site managers and
60 painters.
“The Britomart project was extremely
demanding with multiple stages and
hand-overs to the client. We worked some
very long hours and worked with many
different trades, due to multiple design
changes during construction.
Prepared to work long hours and even
weekends Target Painters is without a doubt
prepared to go that extra mile. “Whatever is
thrown at us along the way, when projects are
completed it gives me and my team a great
feeling of accomplishment. The industry is
very competitive; you have to keep adapting
to survive and that’s what we will do.”
Zone Architectural Products has a
long standing relationship with Target
Painters & Decorators, and over the
years have worked closely with them
on dozens of projects around the North
Island such as the ASB Theatre, Air New
Zealand Hanger, Waikato Hospital and
Merchant Quarter.
We are pleased to have Target Painters
& Decorators as one of our Approved
Applicators for CAP Intumescent
Coatings for Timber and Phoenix
Intumescent Coatings for Steel, as we
can trust in them to provide quality work
and uphold the integrity of our brands.
The team at Zone would like to
congratulate Sid and the team at Target
on their 20th Anniversary; we look
forward to working together for many
more years to come.
Property & Construction | Target Painters
A big thank you
Sid and the team would like to say a
big thank you to their suppliers, most of
which have supported Target Painters
from the start.
Resene Paints
“My first supplier when I first started –
have received great support throughout
the years.”
Altex Coatings
“John Barnes and team has provided
invaluable assistance for protective and
intumescent coatings.”
Zone NZ
Britomart Downtown Auckland
<
<
New Lynn merchant quarter
Testimonials
“
Amac Waterblasting
“Alan Mac and I go back to the caves
days and we are still going mighty
strong.”
“Target Painters has been a customer of
Resene Paints for over 20 years. I personally
have worked with Sid and Target Painters
for 10 years of that time.
Dulux paints
“A very supportive supplier, we have
done many great projects together.”
It has been a very rewarding relationship,
certainly for Resene. I find Sid very easy
to work with, he’s a man of his word who
takes a lot of pride in his business, his staff
and the projects he undertakes.
Placemakers
“Been our main supplier for GIB board
and other building materials for the past
few years.”
“He has a lot of long term customers
which further underlines the strength of
his Business and the quality of work he
undertakes. He also has a great sense of
humour and rarely gets rattled, something
that serves him well in the commercial
construction industry.
I would have no hesitation in
recommending Target Painters to any
prospective customer.”
”
ASB theatre in Aotea Square
<
- Craig Cassidy, northern regional
manager, Resene Paints
“A main Intumescent Paint supplier. Say
hello the three Richards!”
Target Painters
Unit A3
269 Mt Smart Road
Auckland
T (09) 589 1388
E [email protected]
OUR SERVICES INCLUDE
•
•
•
•
•
•
WATER BLASTING
ROOF CLEANING
GUTTER CLEANING
HOUSE WASHING
WINDOW CLEANING
POLLUTION CONTROL
PHONE: 09 827 6550
EMAIL: [email protected]
Proud to have supplied building materials to
Target Painters
9 CRUM AVENUE, NEW LYNN AUCKLAND
These exterior cleaning
services are available
for residential as well as
commercial customers.
‘Proud to be supplying paint to
Target Painters’
Placemakers Mt Wellington
Ph: 09 570 8300
www.placemakers.co.nz
www.dulux.co.nz
Property & Construction | Hi-Q Components
Where to get those
vital ingredients
Hi-Q Components specialises in providing
‘whatchamacallits, thingamabobs, gizmos, widgets,
doodats and stuff’ – as its website and slogan states.
This simplified version of the company’s
services has been cleverly converted into
laymen’s terms with a humorous slant,
yet it captures the true essence of Hi-Q
Components’ stock. With thousands of
electronic and plastic components for the
manufacturing and industrial sectors, Hi-Q
is the go-to company for the small yet vital
ingredients of the bigger picture.
History
Hi-Q Components is a family business, New
Zealand owned and operated for more
than 30 years. Founded by Doug Higham,
an electronics-based worker who saw the
opportunity to manufacture plastic spacers.
Doug eventually began to import a wide
range of plastic and electronic components
after expanding due to widespread customer
demand. The business has since expanded
again and in 2002 Doug’s son Richard took
over at the helm.
“My father started this business with the
view to provide plastic components yet
as the times changed, so did demand and
we adapted to the changing needs of our
customers,” Richard says.
Today, Richard is proud to say his 20 year old
son also works in the business along with
Proudly
HI-Q
Supporting d
Lt
Electronics
his six other valued employees who work
harmoniously to provide clients with an
efficient, seamless service.
Originally registered in 1984 as Hi-Q
Electronics Ltd, the company now
trades under the name Hi-Q Components
and underwent a successful rebrand
orchestrated by local firm Gardyne Holt
in 2009 (which included a new logo, new
look catalogues, website and the catchy
‘whatchamacallits’ slogan).
“The rebranding came at a good time for
us, as the global recession was hitting
businesses hard, we recognised we had to
read well and be found easily in all mediums.
This has worked well for us and we pulled
through the recession registering solid growth
in recent years.”
Manufacturing success
Every machine needs its cogs and this is
where Hi-Q Components presents itself
as the solution to many a problem. With a
huge range of stockpiled components and
five different catalogues in which to search
their wares, manufacturers can rest assured
Hi-Q has the item in stock to finish their
chosen project and there is no minimum
order requirements.
Premier Freight Forwarding company
for Air, Sea, Road & Rail operations.
“
We often have
requests to assist in
the last minute design
or manufacture of a
vital component. We
help find the small
solutions that have a
big impact
- RICHARD HIGHAM
”
09 2777373 | E: [email protected]
www.speedyfreight.co.nz
Imported components often come cheaper
- but at what expense? Quality? Quantity?
Many suppliers overseas can offer cheaper
components, yet their minimum order may
concern plenty of customers.
Hi-Q Components offer free samples
to illustrate the quality of its stock and
virtually no minimum order is required
(within reason), saving customers the
issue of potentially having to over-order to
suffice their needs.
Richard insists the reputation of Hi-Q
Components within the industry is a key
factor in the company’s long standing
success. “We have plenty of repeat custom
and supply components to manufacturers
who will be producing consistently over
many years and we’re often the first port
of call when they need a new component.”
Niche work
The niche market of plastic hardware
and electronic components spans many
sectors including electronic, electrical,
engineering, automotive, safety, marine,
refrigeration, hydraulics, construction and
even aviation.
Congratulations to Hi-Q Electronics Limited
Baldwins’ services cover the full cycle of intellectual property
management from acquisition of intellectual property rights to strategic
development, commercialisation and enforcement of these rights.
Injection Moulded Plastics
Industries Ltd
SAVE up to 80% on our “full
design to finished product”
service for the manufacture of
plastic articles and components.
Specialists in
biodegradable plastics
09 426 1084 | www.impi.co.nz
Ph 09 373 3137
E [email protected]
www.baldwins.com
Providing for these niche markets means
being agile, as not every company requires
the bulk import of a wide range of
components and may require a small run
of tailored, hard to find components.
Hi-Q Components can often be the first
call when the last component is required,
such is the company’s extensive and
diverse range of stock. “We often have
requests to assist in the last minute design
or manufacture of a vital component. We
help find the small solutions that have a
big impact.”
Property & Construction | Hi-Q Components
The 3-in-1 cap
A perfect example of Hi-Q Components’
adaptability is the introduction of the 3-in-1
cap for safety on New Zealand’s building sites.
The component fits onto D10, D12, D16
reinforcing bars, Warratah ‘Y’ metal stakes
and scaffold tubes. To combat potentially fatal
hazards on building sites, Hi-Q Components
began manufacturing the multi-purpose 3-in1 cap to aid in the protection of site workers.
Needless to say the Christchurch market has
seen a significant increase in the number of
safety caps needed as the re-build becomes
increasingly safety vigilant.
Online
The Hi-Q Components website offers a virtual
portal into the modern Albany warehouse
(www.hiqcomponents.co.nz). A large part
of the plastics component range has been
listed for online purchase to make the task of
searching for the right component a little less
time consuming.
The home page directs the customer to the
desired catalogue where they can browse the
listings of intricate components at ease.
Richard believes the customer is king and
Hi-Q Components provides a quick, same day
dispatch to anywhere in the world and with
customers in Australia, Singapore, Philippines,
Bahrain, Hong Kong, China, USA, Mexico,
Germany and France as well as right here in
New Zealand, they certainly know how to
export efficiently.
Challenges welcome
The nature of the industry Hi-Q Components
supplies is highly interchangeable. Many
components may be required that don’t
currently exist. Step forward the team at Hi-Q.
“We boast a wide range of components that
we have systematically stockpiled over the
years and if we have it, we sell it.”
The Future
Richard has purposely upgraded the
company website to provide the wealth
of online information for customers
who are becoming far more web-savvy
when it comes to ordering. The stock
data is available in PDF format and the
customer can be guaranteed a swift
delivery, as the team strives to provide an
efficient logistical service by shipping any
orders the same day.
Within the circles Hi-Q Components moves
in, it is certainly well known. Reputable
and long-standing, the company is a staple
for the plastic hardware and electronic
component market that the manufacturing
industry depends upon.
“
Here at Hi-Q Components we want to be
an industry leader, known for innovative
solutions to both the international and local
manufacturing markets
”
While the company has plenty of
repeat custom through previous clients
who have productions that include a Hi-Q
component, Richard sees growth for his
family owned business.
“Here at Hi-Q Components we want to be
an industry leader, known for innovative
solutions to both the international and local
manufacturing markets,” he says.
The long established supplier relationship
with trusted, ISO approved manufacturers
from around the world has ensured a
definite strength of quality throughout
Hi-Q Components’ range. As the appointed
New Zealand distributor for Switches
Plus Components Australia, the company
obviously has the kudos required to
represent respected overseas brands.
So the next time you need a thingamabob,
think Hi- Components, and pick up the
The key focus of the company has been, and
phone or visit www.hiqcomponents.co.nz
is, to provide customers with efficient practical to see if they stock the whatchamacallit that
solutions to hardware or electrical needs
you need.
which can often mean a large amount of
problem solving.
Hi-Q Components
Hi-Q Components has the experience and
knowledge when it comes to providing the
correct thingamabob or whatchamacallit.
We’ve all been there; the ‘final piece of the
jigsaw’ moment when it seems all avenues
have been exhausted, but the team Hi-Q
Components can assist in providing that final,
all-important piece.
6C Douglas Alexander Parade
Albany
Auckland
T (09) 415 3333
T 0800 800 293
E [email protected]
www.hiqcomponents.co.nz
Property & Construction | Watts & Hughes Construction
Building solutions
for any sector
The saying you’re only
as good as your last
project exists for a reason
and one New Zealand
construction company
honours this sentiment.
Watts and Hughes doesn’t take for
granted its previous successes and it
certainly doesn’t take liberties based on its
impeccable reputation. As a multi-disciplined
organisation, its prime directive is to commit
the same energy, passion and creativity to
every project undertaken – a commitment
upheld since its inception in the early 1980s.
It works according to a strong professional
philosophy – “we are committed to doing the
job correct first time – every time”.
Ahead of the game
Watts and Hughes is a specialist in
the construction and property
development sectors.
The company can start its involvement in
a project at any stage and specialises in
multiple areas:
•Assisting with budget control
•Offering a broad range of
construction techniques
•Setting efficient timelines to
overcome, or offset potential
construction period difficulties.
With roots in Auckland for more than 30
years, and in Tauranga since 2004, the
company benefited from an amalgamation
in 2010 to strengthen a position in the
market that was already rock solid.
Today, Watts and Hughes’ work can be
seen, felt, and experienced all throughout
New Zealand from the North through to the
South Island.
Its portfolio is all-inclusive, offering a range
of construction management services
including civil, industrial, recreational, retail,
commercial, residential and educational.
The work undertaken by the company is
as varied as it is challenging and its recent
Pukekohe office and retail development
project, which provided a home for iconic
New Zealand commercial institution, Farmers,
was no exception to that trend.
Electrical Contractors & Engineers.
All classes of installation & Repair
The company secured the contract after
a competitive tender process – a win that
contract manager Steve Gutteridge says owes
to Watts and Hughes’ competitive edge and
formidable reputation.
Telephone 09 579 8376
Fax 09 579 5135
147 Station Road, PO Box 12253,
Penrose, Auckland 1642
www.tsbishop.co.nz
www.targetpainters.co.nz
09 589 1388
“
The Watts and Hughes site team for this
build have significant large project delivery
experience and comprehensive experience
in retail complex builds. Delivering the project
early came down to careful, considered and
strategic, yet flexible programming.
- CONTRACT MANAGER, STEVE GUTTERIDGE
Not only did the team from Watts and
Hughes and its associated sub-contractors
complete the build under the $20 million,
the project was finished three months
in advance. Steve says the wealth of
experience committed to the job was at the
core of this achievement.
The development accumulated a staggering
195,000 man hours – with an attention to
detail that was microscopic in nature.
“The Watts and Hughes site team for
this build have significant large project
delivery experience and comprehensive
experience in retail complex builds.
Delivering the project early came down
to careful, considered and strategic, yet
flexible programming.
“The project also had no environmental
issues, which was achieved by strict
adherence to our own environmental plan.
“The pre-emptive co-ordination of each of
the different build components and having
them all delivered to site on time and as
required, meant that the speed with which
we continued the project continued to
increase over time.”
“The site was audited regularly by our
own safety officer and numerous times
by an independent safety company, with
outstanding results,” Steve confirms.
A robust and seamless relationship with
its sub-contractors and suppliers also
played a critical and integral role in the
build process. To complement its own
professional philosophy that underpins all
its own work, Watts and Hughes looks for
quality in its partnerships –the first class
kind of quality that is second to none.
“We are extremely grateful to all our
partners who worked efficiently, honestly
iDAC CONSTRUCTION
2 Lilford Place, Half Moon Bay, Manukau 2012
P +64 9 534 1440, www.idac.co.nz
INDUSTRIAL | COMMERCIAL | BUILDING/STRENGTHENING/SEISMIC WORK | SPEEDFLOOR | REFURBISHMENT & INTERIORS
CIVIL & INFASTRUCTURE | RETAIL | EDUCATION | HEALTH | COMMUNITY | RESIDENTIAL
”
A detailed vision
The Pukekohe office and retail development
is a mixed use commercial building with
associated car parking facilities.
Its look and feel is robust and sleek
– a marriage of practical and creative
innovation. Materials include extensive
structural steel, pre-cast panels,
aluminium joinery and metal roofing.
The carpark structure is made from
structural steel and pre-cast panel with
a speed floor flooring system.
and reliably during this development.
Special thanks to all involved including T.S
Bishop Electrical, Target Painters, Auckland
Speedfloor Contracting, Bradnam’s, Tempest
and Triangle Fire Protection.
“We are especially grateful to our
subcontractors. The biggest thing for us
when we align ourselves with a subcontractor is quality.
“It is vital they have the experience to follow
through and we look closely at their previous
projects and portfolio to ensure they have
the right skills and knowledge required for
the project at hand.”
Supported by a strong subcontracting team,
Watts and Hughes was able to capitalise on
its skill base and offer the development the
full scope of required works – from concept
through to creation.
“We did a combination of everything, which
really owed to the extensive range of ability
we had on the project team,” Steve says.
“We co-ordinated the plumbing, mechanical,
electrical, fire, data and security side of the
work, under the design and build.”
Given its unwavering dedication to
producing exceptional results, it’s no
surprise that quality assurance was
closely managed by Watts and Hughes
throughout the process to maintain
continuity in pace and result.
incorporate unique patterns and colours to
create a modern aesthetic look.”
The building has been completed with high
quality internal finishes, a generous 3.3m
high ceiling to give the building the flow
and vibe it deserves, tiled floors and vibrant
full height floor to ceiling retail display
windows, which are designed to capture the
attention and imagination of shoppers.
“Contemporary materials were
specified throughout the development,”
Steve confirms.
“Amenity planting and specially designed
external lighting have a strong presence
and traditional architecture is prevalent with
the use of continuous flush glaze aluminium
joinery featured tinted glass and back
painted glass panels.”
“The use of powder coated aluminium
profiled steel cladding was used together
with paint finished pre-cast panels. These
panels have a strong decorative feel and
The building consists of three levels of retail
and office spaces with an adjoining car
parking facility spilt over four levels and
connected by internal vehicle ramps.
“Full design and co-ordination
meetings were held by us weekly to
ensure continuity and interaction on site.
Our own ISO (international standard
for organisation) systems were also
fully utilised, which ensured a high
quality finish.”
Backing up Watts and Hughes’
experience and partnerships is its Master
Builders Association membership. This
membership is true testament to its
capabilities, comprehensive building
experience, qualifications and practical
management experience.
Watts and Hughes Construction has won
numerous awards at the Master Builders
annual ceremony, which celebrates the
country’s best work.
TEMPEST
Air Conditioning Systems
Triangle Fire Protection are proud to work with
Watts & Hughes on the Design & Build fire
protection at Pukekohe Retail Development
Contact Number 09-4808896 | Email [email protected]
• Leading NZ Designer, Manufacturer
and Installer of Commercial and
Industrial Air Conditioning systems.
• Simple,efficientandcosteffective.
• Large Retail, Commercial,
Education, Industrial.
• Nationwide Installers.
Proud to be a part of the
Pukekohe Retail Project.
PHONE
(09) 415 6960
www.tempest.co.nz
What Watts and Hughes do
•Watts and Hughes Construction is a
multi-disciplined organisation specialising
in the construction and property
development sectors
•Its directors are owners, operators,
managers and decision makers
•Watts and Hughes offers a professional
team of highly qualified individuals
that ensure client requirements are
the focus of any project and that client
expectations of quality, delivery and
value are exceeded
•Its portfolio is all-inclusive - offering
a range of construction management
services including civil, industrial,
recreational, retail, commercial, residential
and educational
•Watts and Hughes Construction has won
numerous awards at the Master Builders
Level by level
annual ceremony, which celebrates the
country’s best work
•The company recently completed a
five storey Pukekohe office and retail
development
Ground floor
The ground floor has five retail tenancies,
with Farmers representing the anchor
tenant and occupying 4000 sqm of
retail space.
•The project was completed under the
budget of $20m
The remaining tenancies on this floor range
from 108 sqm – 426 sqm. These stores will
be easily accessible via, and encompassed
by, the new shopping mall. Dedicated foyer
entrances provide internal access to the
second floor commercial tenancies.
•Iconic New Zealand business Farmers is the
anchor tenant on the first floor of the build
The ground floor has 33 covered car park
spaces and two loading bays.
•The building has been completed with high
quality internal finishes, a generous 3.3m
high ceiling to give the building the flow
and vibe it deserves, tiled floors and vibrant
full height floor to ceiling retail display
windows, which are designed to capture the
attention and imagine of shoppers.
First floor
Third floor
The first floor has committed another 4,000
sqm retail space to Farmers. This space
is connected to the ground floor by two
centrally located escalators public and goods
lifts and fire egress stairways.
The third floor has 75 covered car parks,
common stairways and a public lift.
•The development accumulated a staggering
195,000 man-hours with an attention to
detail that was microscopic in nature
There are 106 covered car parks that have
access to the Farmers tenancy.
Fourth floor
The fourth floor has 80 uncovered car parks
with access to common stairways and a
public lift.
Second floor
The second floor has seven office tenancies
ranging in size from 199 sqm to 1,658
sqm, providing a gross floor area of 3,335
sqm. This office space is serviced by 123
covered car parks that provide access to the
office tenancies and associated common
stairways, as well as public lift.
Watts & Hughes Construction
15b Vesty Drive
Mount Wellington
Auckland
T (09) 573 5750
E [email protected]
www.whconstruction.co.nz
Proud to be associated with Watts & Hughes Construction
When you need Value call Kiwi Roofing!
09 263 9988 | [email protected] | www.kiwiroofing.co.nz
mk
For all your landscaping requirements:
•
•
•
•
•
•
•
Re-vegetation&plantingprojects.
Landscapeconstruction.
Specimentreeandplantnursery.
Gardencare.
Mowing&OpenSpaceManagement
Planthire&specialevents.
Earthworks&drainage.
CONTACT US NOW
[email protected]
master kelwin
f loors
FROM A COMPREHENSIVE
UNDERSTANDING OF FLOORING
NEEDS ACROSS VIRTUALLY ALL
COMMERCIAL ENVIRONMENTS.
Master Kelwin offers clients a commercial
flooring project solution that will make a
difference to your business and beyond.
www.theplantpeople.co.nz
www.masterkelwin.co.nz
373 Nellson Street, Penrose,
Auckland 1061
Tel: 09 276 6242 Fax: 09 276 9940
Property & Construction | Noticeboard Products
Take notice
Ok, it’s true – you don’t
need to be Einstein to
work out what product
range Noticeboard
Products has specialised in
since its inception in 1991.
But what the name of this busy little business
doesn’t give away, is just how committed its
owners are when it comes to research and
development. They are committed to staying
one step ahead of the game and work hard
to keep their finger on the professional pulse
when it comes to changing consumer wants
and needs.
Owner and operators Chris and Angie Wallace
are a dynamic duo. He brings the engineering
smarts, she the sales and marketing nous.
Together, they’re unstoppable when it comes
to developing Noticeboard Products and
they’ve been injecting their own creative
energy into the business since they took it
over in 2003.
The Wallaces have a longstanding affiliation
with Noticeboard Products that goes beyond
their ownership of the business. Angie
Wallace was working in a sales capacity
for the previous owners when they put the
business up for sale for their retirement.
provided us with a great basis to start with.
When we bought Noticeboard Products, Chris
and I were ready to make our mark on it,”
she says.
Customisation was the key objective for the
Wallaces when they took it over – developing
unique designs that would make customers
take notice – no pun intended. And take
notice they have.
“Our best strength is that we can custom
make anything within our extensive range
of whiteboards, blackboards and pinboards
among other products,” Angie explains.
It is the breadth of the company’s range that
has helped it retain a competitive edge in an
overpopulated marketplace.
“We don’t cater for a select channel in the
market,” she says. “We really work hard to
offer a variety of products that appeal to
commercial demographics including cafés,
bars, restaurants and retailers, as well as
sports clubs, kindergartens and schools.”
A king size range
Noticeboard Products’ range includes
whiteboards, blackboards, pinboards,
corkboards and planner boards. There are
also combination boards, coaching sports
boards, stands and easels, specialty products
and accessories up for grabs.
In addition, the company provides special
“We knew the original owners for a long time, offers to its customers – all of which can be
viewed online at:
and they were actually neighbours of ours.
www.noticeboardproducts.co.nz.
I knew a lot about the business itself, which
The company’s fabric wrapped panels are
both aesthetically and functionally valuable
and have the ability to transform a space.
A kaleidoscope of colours in the range means
boards can be designed to suit and reflect
any space.
Sizes range from 230mm x 325mm right
through to 1200mm x 3600mm and can
be custom made depending on the space
restrictions within a room.
“We offer a complete range of noticeboards
available to suit any budget,” Angie confirms.
“Boards are available with a choice of
clean pine frame to ensure no unsightly
knots, or other timber blemishes, or a stylish
anodised aluminium frame with rounded
plastic corners.”
The company’s innovative factory gives
life to the individuality introduced to the
Noticeboard Product range. “Technology in
this industry is constantly evolving so we
make sure we always remain aware of what is
going on,” Angie says.
“We are very mindful of keeping up to date
with what the industry is doing and we have
acquired new technology over the years to
keep up with changing customer needs.
“Thanks to his engineering background, Chris
has a great ability to build other resources that
we need. His engineering skills in this area
really have paid dividends.”
SUPPLIERS OF
Aluminium Extrusion & Sheet, Scaffolding & Ladders.
Fasteners, Sealants, Hardware & lots more.
Working alongside other industries including
construction, the company has also built
excellent relationships with other companies
that inspire new work opportunities for
Noticeboard Products.
Pinning down the
challenges
Despite its growth and strategic
partnerships, Angie concedes there have
been a number of challenges for the
business that it has had to pin down
and overcome.
The rise of cheaper imports flooding into
New Zealand, which represent a less robust
but more economical option for the market,
have given Noticeboard Products a run for
its money and Angie says the company has
worked hard to emphasis the unique quality
of its range.
“Imports really do provide stiff competition
for us, but we are proudly New Zealand
made and we ourselves are very committed
to buying and supporting other local
business where we can – that is very
important to us.
“Because of the competitive industry we are
participating in, we are extremely mindful
of how important it is that we develop
reliable, innovative and quality products,
so our customers can have complete
confidence in what we are offering them.”
Noticeboard Products Ltd
PO Box 38895
Howick
Auckland
T (09) 576 4830
E [email protected]
www.noticeboardproducts.co.nz
Proud suppliers and supporters of Noticeboard Products
PO Box 22244 Otahuhu, Auckland Ph 09 276 3789 Fax 09 276 7814, www.ullrich.co.nz
Proudly Supporting Noticeboards Products for Over 10 Years
SWEETSP T
Architraves
freight management solution
Courier and freight agents
providing attractive rates from
selected domestic and
international providers.
Managed via our SweetSpot
software, creating choices and
allowing you to optimise.
Solution providers to
Noticeboard Products.
09 533 5537 | 021 966 122
www.sweetsp tgroup.co.nz
Displayed at Total Building Solutions Showhome
3 Lombardia Way, Karaka Habourside Estates, Karaka
Picture Framing | Door Components
www.vrm.net.nz
Ph: 07 883 8314 E: [email protected] www.parkwoodindustries.co.nz
VENDOR REFILL
MANAGEMENT LTD
Intelligent Hardware
Inventory Solutions
Vendor Refill Management
sales, merchandising and
ordering services
Increasing sales to suppliers and
manufacturers nationwide; VRM
market intelligence
Ph: 021 364 604 Fax: 07 825 7559
Freephone: 0508 876 876
Spectrum Wall is exclusive to Modish Textiles,
who Import and Wholesale nationwide.
Spectrum is held as a stock line in Auckland.
Modish also Imports and wholesale’s
Upholstery and Soft Furnishing fabrics
nationwide.
We are proud to
supply Spectrum
Wall to Noticeboard
Products for
pinboards and
School Wallboard
applications.
P 094436344 F 094436340
E [email protected]
www.modishtextiles.co.nz
Property & Construction | Waller Projects
Bringing designs alive
For more than 20 years
Mark Waller has helped
many a satisfied customer
achieve their property
dreams, from new builds
to large scale renovations
and conceptual
architectural designs.
or architect (or both) Mark personally advises
on a programme that includes fixed pricing
and detailed construction plans to keep the
customer informed at all times.
Working closely with a reliable and tight knit
network of suppliers, Waller Projects can
transform a customer’s dream from the realm
of idea or blueprint, into reality.
Mark prides his company on the strategic
planning that has consistently delivered
success throughout the years. With
meticulous preparation, intelligent product
selection, accurate documentation, feasibility
evaluations and overall professional
execution, Waller Projects seamlessly
constructs dream homes with utmost
customer satisfaction.
Waller Projects is overseen by founder Mark
Waller who personally built the company on
strong, customer focused foundations. An S2
licenced building practitioner and registered
member of the Master Builders Association,
Waller Projects can boast of having high
end credentials – the sort reflected in its
impressive work.
Design and build
Homestar certified
Improving the performance of homes and
building is a key objective of Waller Projects
and is provided through sustainable design
and construction methods. Waller Projects can
provide a Homestar rating for your new house
or renovation which is certified by the New
Zealand Green Building Council.
Collaborating with architects excites Waller
Projects; the company enjoys the task of
conceptual, interesting design and therefore
values any partnerships that broaden the
company’s already stunning portfolio.
Waller Projects can design and tailor build
to suit any budget or brief. One on one
communication will continue consistently
throughout the process to ensure the journey
is a smooth, personable one.
Mark personally presides over each project
from conception to completion to ensure the
The Homestar rating is similar system to
which you would expect on a new appliance
customer satisfaction guarantee is upheld.
and is focused on making New Zealand homes A source of pride for Mark is the company’s
warm, healthy and comfortable places to live
ability to get jobs through previous customer
with minimal environmental impact.
recommendations.
“Word of mouth is our best form of
advertising to date, our satisfied customers
seem more than happy to recommend us
which shows that we obviously carry out
professional, high quality work,” he says.
New builds
A large proportion of Waller Projects’ market
share comes in the form of new builds and
new homes. Working closely with the client
Renovations
With house prices at a premium, renovating
or extending an existing property provides
a cost effective solution that will add value
to a home. Waller Projects is experienced in
extensions, renovations and home makeovers and can provide a full design-build
turn-key service including consent and interior
design. In recent years Waller Projects has
completed some substantial renovations for
both architects and home owners.
Customer satisfaction
guarantee
The future
•Deal with a single point of contact who
is a qualified project manager, quantity
surveyor and government-licensed
building practitioner
Waller Projects will continue to provide the
Greater Auckland region with a high quality,
reliable building service while simultaneously
increasing the company skill-set and forming
exciting new partnerships. Contact Mark
Waller today to discuss how your plans can be
brought to fruition.
Waller Projects
33 Punga Road
Whenuapai
Auckland
T (09) 416 7643
E [email protected]
www.wallerprojects.co.nz
•Peace of mind through 10 year Master
Build Guarantee
•Proven project management
•Use of Quality Assurance Plan; checklist
and systems to ensure a quality end
product is in line with ISO 9002 practices
•Team of builders, suppliers
and contractors who are leaders in
their fields
•20 years of experience in cost
management assures the customer of
sound advice and alternative solutions
•Waller Projects can offer competitive
pricing based on a good supplier and
subcontractor network
•Waller Projects only uses the best in
the business.
0800 GO VIVID
(0800 46 8484)
www.vividelectrical.co.nz
Wall restoration to paint finish (skimming)
ELECTRICAL
AUDIO VISUAL
DATA
SECURITY
Plasterboard supplied fixed and stopped
Fibrous plaster, cove, cornice and moulds
Install and plaster fibrous sheets
Level 5 airless spraying
Aidan Higgins
021 114 2574
[email protected]
Your wall
restoration &
plasterboard
specialists
Providing high quality electrical, audio visual, data and
security systems throughout the Auckland region.
Your building. Our Project.
We can efficiently manage and execute your new building, development,
renovation or remodelling project from concept to completion, on-brief,
on-budget and on-time. No job too daunting – all challenges accepted!
n(09) 416 7643 E [email protected]
M www.wallerprojects.co.nz
Property & Construction | RH King & Sons Ltd
Steel fabrication specialists
There is a saying that
some ascribe to, that there
is ‘no job too big or too
small’ and after 50 years
in business it couldn’t be
more true than for RH
King and Sons Ltd.
Since starting out in the 1950s RH King and
Sons has fabricated everything from steel
furniture, construction beams, stainless steel
benches and truck-sized commercial ovens to
the smallest shelving and design details.
Like many innovative Kiwi businesses RH King
and Sons started from humble beginnings
in the back of a garage, founded by Bob
King - a man who grew up in the steel trade
supplying fittings during World War II. After
becoming a fabrication specialist, Bob set out
on his own, to be joined later by his two sons
Graham and Grant.
The company has expanded and diversified
during the years with Graham and Grant
at the helm, the business is staffed by a
knowledgeable and friendly team of 20.
Sales manager Mark Warren says the team is
proud to have served many Kiwi businesses
during its time. “Several of our clients are
still with us into their third generation. We’ve
helped our customers through all manner of
economic and political eras.
“Our skilled team can assist you with stainless
steel benchtops, splashbacks, shower trays,
tables, commercial kitchens, trolleys, bain
maries, handrails, balustrades, furniture bases
and legs, wall linings, steel beams, channels,
gates, chutes - just about anything else
imaginable.”
RH King and Sons is happy to provide free
quotes, friendly assistance, and suggestions
on design concepts.
“We pride ourselves on using quality
materials from reputable suppliers and use
methods that ensure the jobs are completed
to the highest standard. We have had great
relationships with our suppliers such as
Tata Steel (British Steel originally) for
decades and since moving to Gordon Road
in Morningside 12 years ago, we have used
our friendly neighbours at Carters – St Lukes
almost everyday.
“Another trusted supplier is Mercer. We go
back a long way as most of our staff did their
apprenticeships at Mercer in the past and we
have used their quality stainless bowls for
decades,” Mark explains.
With 50 years under the businesses belt
RH King and Sons has also been given the
manufacturing rights to the AOM (Air and
Odour Management) system New Zealand
wide and will be involved with installing the
new systems.
“These systems basically treat the air
before it is released into the atmosphere
from commercial restaurants and cafés and
neutralises the odour using ozone generators
and or electrostatic filters,” Mark says.
With a number of exciting projects on the
horizon and many completed already this
year such as new commercial kitchens
for Burgerfuel, a number of commercial
restaurant kitchens and extraction systems
throughout the local area in Auckland.
What they do
Residential
Construction
•Stainless steel benchtops
•Steel beams
•Rangehoods & balustrades
•Flitch plates
•Handrails
•Handrails
“We would like to grow the company
as much as we can while skilling up the
next generation to fabricate the kitchens of
the future.
•Cabinets
•Channels
•Splashbacks
•Commercial ovens
Commercial
Furniture
“With 300 plus years experience in our factory
we are considered the leaders in our field by
those in the know. We have relied on word of
mouth business and long term relationships
to become what we are today, by using
the highest quality stainless steel, glue and
building materials.”
•Stainless kitchens
•Tables
•Extraction hoods
•Chairs
•Ducting
•Cabinetry
•Grease converters
•Braisiers
•Extraction hoods
•Shelving.
RH King and Sons Ltd
5 Gordon Road
Morningside
Auckland
T (09) 845 2936
E [email protected]
www.rhking.co.nz
e
e
in N
ew Z
Mercer are experts in stainless steel. We are the only manufacturer of pressed stainless
steel bowls in New Zealand and we provide both 304 and 316 grade pressed bowls.
W
eld
ly
d
Ma
al a
nd
Perfect for stainless steel bench-tops
F ri e n
d
www.mercerinteriors.co.nz
LOOKING FOR STAFF?
DON’T BURY YOUR HEAD.
And now we’ve improved our site to make things even better to
ensure you get quality applicants, not dozens of unauthorised
overseas applicants that you can’t pronounce.
You can either buy 1 ad (for 1 month) for $89 or
unlimited ads for 12 months for $595+gst
100% money back guarantee if you don’t think it’s
the best money you’ve spent all year PLUS we’ll
give you another 12 months free
You can include your company profile next to your ad
so applicants can see why they want to work there
– once again, other companies charge for this.
The launch site for every Kiwi career
Company Profile
LOG ON TO:
CV Search
Free access to search CVs – other companies
charge thousands for this.
Moneyback Guarantee
Here’s 4 reasons why you should use the
best NZ owned and operated job site
Unlimited Access
Use the most cost effective and easiest job site in NZ.
We were proudly a NetGuide finalist, and for good reason.
OR PHONE 0800 4 TODAY
(0800 486 329)
MYJOBSPACE.CO.NZ | 0800 486 329 | 85 PICTON AVE RICCARTON, CHRISTCHURCH, NEW ZEALAND 8011
Kiwi Owned
*
apply now
Property & Construction | Control Temp Specialists
Keeping your cool
Since winter has just
arrived it’s just as well
the folks at Control Temp
Specialists Ltd are there for
all your heat pump and air
conditioning needs.
Dreaming of
paradise
Install and service any
of the below:
•Ventilation systems
•Extract systems
•Air handling units
•VAV systems
•Chilled water plant
•Water cooled chillers
•Air cooled chillers
The 100 percent New Zealand owned and
operated company specialises in domestic
and industrial air-con and refrigeration. With
more than 50 years’ experience in the New
Zealand and Australian market, it is one of
the leading industry experts which supplies
and installs within an area reaching from
Whangarei to Hamilton.
Property & Construction | Paradise Landscapes
•Computer room units
•Medium temp commercial cool rooms
•Low temp commercial freezers
•Bottle coolers
•Vertical glass door fridges and freezers.
Just like anything mechanical, maintenance
is imperative to keep the product running
smoothly, efficiently and at full capacity. So
whether you need temperature controlled
air-con for use in the medical environment,
or a heat pump to keep you warm in your
home, seek trusted expert advice and
professional support from the people who
know all about it.
When you are young, the
thrill of the great outdoors
beckons you… the space, the
freedom, the lush greenery and
the sounds of nature at its best.
However, as you get older, your
vision of the ideal surroundings,
or landscape, changes.
Rambling greenery may no longer appeal,
particularly as it makes it difficult to mow
and perhaps your ‘ideal’ patch of bush is now
blocking the sun. Look out your window, what
do you see? Imagine a garden inviting you
into its outdoor living areas creatively laid out
as a dynamic extension of your home.
For Paradise Landscapes’ Shannon Chisnall
that is exactly what he loves to do…
encourage people to transform their outdoor
space so they can get the most out of their
gardens and living areas.
The qualified technicians strive to deliver a
professional service including installation,
maintenance and repairs.
The range of refrigeration
systems covered includes:
For a free quote, why not give Control Temp
Specialists a call today.
•Medium temp commercial cool rooms
•Low temp commercial freezers
•Bottle coolers
•Vertical glass door fridges and freezers
•Ice machines.
Control Temp Specialists Ltd
PO Box 112-259
Penrose
Auckland
T (09) 582 0095
www.controltempsl.co.nz
Shannon set up his own company in
landscaping after following his lifelong
passion for nature. “I was motivated to work
for myself. Sometimes I like to spend extra
time getting things just right.
“I think a garden should look like it’s always
been there and the house has been built
amongst it. It should look like the setting was
there first, not the other way around.
“I went to Hawaii and it was great to look at
the different types of plants, especially as a
lot of these can be grown in New Zealand.
I wanted to create a similar environment
in people’s outside spaces, but using New
Zealand influences such as tropical looking
New Zealand plants: cordyline, large tree
ferns, puka, pohutukawas (particularly
miniature ones). I thought it would be good to
combine plant and landscaping knowledge to
create these effects.”
For Shannon, the aesthetic appeal of a newly
finished landscape is the reward. “I like
making a huge change to a property. Homes
look so much nicer with a better garden and
I gain a real sense of satisfaction from this. I
enjoy seeing a huge transformation and the
delighted looks of the owners when they
come home.”
A lot of landscaping is having the right eye to
choose the right plants for the right spaces;
getting the right mixture of colours, textures
and forms.
Shannon feels he plays a big part in assisting
in the preservation of Kiwi culture. The
benefits of a well designed garden are that it
adds value and improves the quality of
our lives.
Let them help with a free quote
and consultation.
Paradise Landscapes Ltd
1034 Ararimu Road RD3
Drury, Auckland
T 0800 666 819 / 0800 365 347
www.paradiselandscapes.co.nz
We provide both air conditioning
products and air conditioning service, so
we can sort you out with a quality product
but also provide installation, maintenance
and repairs.
www.controltempsl.co.nz
09 582 0095
Refspecs is a specialist
refrigeration and air
conditioning wholesaler.
Phone us on
0800 996 003
Or come and see us at
181a Station Rd
Penrose Auckland
www.refspecs.co.nz
P ro u d l y a s s o c i a t e d w i t h
C o n t ro l Te m p S p e c i a l i s t s L t d
Selling spare parts and capital
equipment to the trade both locally
in New Zealand and exporting
throughout the Pacific.
HOW’S YOUR GARDEN?
Paradise Landscapes wants to help make your dreams become
a reality. We guarantee 100% reliability and satisfaction with
all aspects of your new gardening project. From garden design
through to plantings and outdoor construction.
We do it all!
We’d love to help you with your garden...
Call Shannon now on 027 531 6399
www.paradiselanscapes.co.nz
Shannon Chisnall, Owner of
Paradise Landscapes Ltd
Health & Safety | Preparing for Winter
Preparing for winter
It’s interesting how we all recognise the discomfort
of the cold, yet rarely do we consider its effects on us
while we work.
The effects of the cold can range from
increased risk of injury, reduced work rate
and quality, and greater potential for damage
to plant and equipment.
Studies have shown that exposure to even
moderately cold temperatures can increase
the likelihood of workplace incidents. This is
because the body’s response to cold causes
a decrease in manual dexterity, fingertip
sensitivity and muscle strength decreases.
Even single digit temperatures can have
a wide range of potential harmful effects.
Also, the degree of coldness can be
underestimated if other factors such as wind
chill are not considered.
The cold can also affect the ability to
concentrate on the task at hand. It can
increase irritability and frustration and may
even incline people towards taking shortcuts
to get finish faster.
So how can you help prevent yourself and
your employees from the adverse effects of
harsh winter conditions?
Consider the following points when
protecting yourself and your employees from
severe winter conditions.
Personal protective
equipment
Clothing and other Personal protective
equipment (PPE) should be appropriate
to the weather conditions and the level
and duration of the task. The Ministry of
Business, Innovation and Employment
(MBIE), states that protective clothing is
necessary for all work carried out in less than
four degrees C, taking into consideration the
effect of wind chill.
Particular PPE you could
pay attention to are:
Layers
Clothing should be worn in multiple layers:
the air between the layers of clothing
provides better insulation. Layering also
allows easier adjustment as temperature
changes. Being too hot is just as challenging
as being too cold.
Fibres
Materials such as polypropylene and
polyesters are much better than cotton.
Cotton tends to dampen faster and increase
the chill effect by robbing body heat. Many
technical fabrics are available today draw
moisture away from the skin.
Outer layers
Jackets should be rain and wind proof and
allow for easy opening and removal. They
should also be able to close off and open at
the waist, neck and wrists to help control
heat and excess sweating. Always make
outer layers high visibility.
Hats
A merino wool or polypropylene hat worn
under a hard hat can reduce excessive
heat loss. Heavy or thick beanies should
be avoided, as they will affect the fit and
effectiveness of the hard hat.
Providing a comprehensive range of
workplace health and wellness services
on site at your premises.
Hand protection
According to MBIE, when manual handling
needs to take place for more than 10 - 20
minutes at temperatures below 16C, special
precautions need to be put in place, such
as providing warm air blowers or insulated
handles on tools. Gloves are also an option,
but these can become bulky and affect a
worker’s manual dexterity – so try to fix
these concerns so safety does not become
compromised.
Maintenance
Clothes and equipment should be kept clean
and dry.
Footwear
Modern safety footwear is generally well
padded, insulated and made from materials
such as leather, which allows the boots
to breath.
Socks
One pair of thick socks, or two pairs (one
inner sock of polypropylenes, nylon or thin
wool and a larger thick sock for the outer) is
suitable for cold conditions. However, caution
must be applied, particularly if the wearer
has diabetes or circulation problems, as the
thickness of fabric will cause tighter fitting of
the safety boots.
Services and Assessments include;
Drug Testing
Wellness
Workstations
Hearing and Lung Functions
First Aid Kits and Restocking
Face and eye protection
In extremely harsh conditions, face and eye
protection is appropriate. Make sure the
lenses are separated from the nose and
mouth to prevent fogging and frosting.
Flu Vaccinations and/or Vouchers
Food, shelter
and wellbeing
Food and liquid intake are essential to
maintain body heat and prevent dehydration.
More energy is exerted when working in cold
conditions as the body is working hard to
keep warm.
MBIE states that if continuous work is
carried out in temperatures below 0°C,
heated warming shelters such as cabins or
‘smoko’ rooms should be available. A strict
timetable for breaks should be allowed to let
employees warm up and change into
dry clothes.
A business could also look into investing in
flu shots for their employees as a potential
sickness prevention strategy.
Training
Workers and supervisors should be trained
in recognising the symptoms of adverse
effect to cold exposure. Workers should be
informed about PPE, safe work practices
and emergency procedures in case of injury.
While working in the cold, a buddy system
should be used. Look out for one another and
be alert for the symptoms of hypothermia.
Equipment
The risk of cold injury can be minimised by
good equipment choice and design. Plant,
equipment and tools should be designed so
that they can be operated without having
to remove items of protective clothing.
The more complex or fiddly the activity is,
the greater the likelihood that PPE will be
discarded during the process.
If a worker cannot be adequately protected
from the effects of cold, then work must be
suspended, or work regimes modified, to
remove the risk of harm.
It’s not about working harder – it’s about
working smarter.
Mark Walklin is a safety advisor for Site
Safe NZ Inc and belongs to a nationwide
network of Site Safe Safety Advisors that help
promote, advocate and educate the New
Zealand construction industry.
Site Safe NZ Inc is a not for profit, industry led
organisation that promotes a culture of safety
in the New Zealand construction and related
industries. If you would like to know more
about Site Safe and how the organisation
can assist you, or talk to one of our safety
advisors, then please contact them on 0800
SITE SAFE or visit www.sitesafe.org.nz.
Health & Safety | Falls from height
The costly business
of falls from height
By Kathryn Heiler and Francois Barton
Every year hundreds of New
Zealand workers are seriously
injured due to falls from height at
work, some of them fatally. The
cost of these falls from height is
estimated to be $24 million a year
in ACC claims – and that doesn’t
even touch the human cost of
losing a loved one, a valued worker
and a member of the community.
Last year the Ministry launched its
Preventing Falls from Height campaign. This
campaign has three parts:
As the construction work in the Auckland area
quickly moves ahead, it is crucial we do not
lose sight of the importance of keeping our
workers safe and healthy and protect them
from the hazards of working from height.
Unless everyone commits to making the rebuild
safe, we risk lost lives and injured workers.
The Ministry, in association with 21
businesses and industry associations from
the country’s construction sector produced
the Best Practice Guidelines for Working at
Height in New Zealand. The guidelines are a
critical element of the programme, as they
give all involved with working at height clear
direction on how to manage their work in
a way that will bring down the death and
injury toll.
•Awareness raising – engaging the sector
about the hazards associated with working
at height
•Education - providing safety information
about what safe working at heights
looks like
•Targeted enforcement – visiting residential
worksites where there is a risk of corners
being cut.
What we’re doing
When we look at the statistics, construction
industry injuries and fatalities do not paint a
pretty picture. When we break them down
we can see that falls from height continue to
be responsible for an unacceptable number of
serious injuries reported to the Ministry. More
than half of these come from falls from less
than three metres – most commonly off ladders
or from single-storey roofs.
The guidelines outline how people
organising, planning and doing work at
height can keep themselves and others safe.
By achieving that, the guidelines also help
those involved in the process meet their
legal obligations under the Health and Safety
in Employment (HSE) Act and the Health and
Safety in Employment Regulations, 1995.
Enforcement
From July 2012, the Ministry began
nationwide targeted enforcement to ensure
firms were taking their ethical, social and
legal responsibilities seriously, and making
it their priority to prevent falls while working
at height.
If an inspector observes inadequate or no
precautions to prevent falls from or through
a single-storey roof and other structures, or
unsafe use of ladders, a prohibition notice
will be issued. If the problem can be rectified
immediately, a written warning will be issued.
If an inspector finds evidence that the hazard
of a fall from height has not been adequately
managed, and appropriate steps and controls
are not being taken, inspectors will issue an
improvement notice. This may require the
duty holder’s hazard management system
to identify work involving the height hazard
and the appropriate steps for carrying out the
work safely.
For cases involving a fall causing serious
harm, a recommendation of prosecution can
be expected.
Between July 2012 and January 2013 the
Ministry’s inspectors visited 1,500 workplaces
across New Zealand in the first enforcement
phase of the campaign. Of those, 700
residential construction sites had to be shut
down because of poor safety practices. More
than 900 enforcement actions were taken
against construction sites in that time.
With falls from height such a major contributor
to the number of serious harm and fatalities
reported in the construction sector, it is
crucial that the industry fully understands the
hazards involved and their responsibilities
to help keep workers safe. We must work
together to make sure all our workers return
home healthy and safe every night.
Kathryn Heiler is the programme director,
Canterbury Rebuild Health and Safety.
Francois Barton is acting general manager
Health and Safety Operations, Southern
Region Ministry of Business, Innovation
and Employment.
Safety net use increasing
Safety Nets NZ has been at the forefront of driving compliance to
ensure its safety nets address the fundamental concerns highlighted
by the Labour Group of the Ministry of Business, Innovation and
Employment around working at heights.
The nets have been used for some
time in commercial applications
and now the company is focused
on promoting the benefits of
using safety nets to the residential
building sector.
Safety Nets NZ general manager,
Craig Daly says Safety Nets NZ
has, during the last six months,
established protocols and procedures
for the use of safety nets specifically
for the residential building projects.
“The new protocols we have
developed for residential builders
have proved to offer a practical
solution to the problem of internal
fall protection on house construction
sites. We have worked closely with
the industry and actively sought
feedback from builders to ensure that
our systems work and have minimal
impact on the operations of the
builders, both in terms of cost and
programme,” he says.
Daly, who hails from the UK, says
the use of safety nets on building
sites is commonplace overseas.
Although relatively new to New
Zealand the benefits are rapidly
becoming apparent.
According to Daly there are three
main factors builders/roofers
should consider:
•
Are the nets fully compliant
•
Have they been installed in a
fully compliant manner
•
And have they been installed by
a certified rigger.
He says the Leon de Oro brand of
nets used by Safety Nets NZ are
manufactured in accordance with the
rigorous criteria outlined in European
standard EN 1263-1. Each net has
a unique registration number to
ensure it is fully compliant and
suitable for purpose. The nets are
tested annually.
Safety Nets NZ is a corporate member
of the New Zealand Safety Council
and was the first company in New
Zealand to train staff to European and
British standards. All of the riggers
employed by the company are fully
FASET trained and certified.
“Safety Nets NZ is recognised as
operating to a very high professional
standard. Our systems and
procedures are accepted as being
best practice by the New Zealand
Safety Council,” Daly says.
He says there are many advantages
to using nets from Safety Nets NZ.
Unlike other means of internal fall
protection available, the installation
of safety netting offers unhindered
and increased movement for workers
both above and below the net.
The nets provide a collective passive
safety solution for potential falls
meaning the net system, unlike a
personal harness for example, is
not reliant on workers themselves
having to take steps to establish fall
protection measures.
Nets from Safety Nets NZ can be
used in conjunction with normal
scaffolding in a wide variety of
situations including edge protection,
general fall protection, overhead
protection, shafts and openings,
high rise construction, bridge
construction and repair, rail /
road bridges, steel and concrete
construction and roof replacement.
The Safety Nets NZ process involves
a site visit to determine the best
solution, development of a site
specific safety plan and method
statement, (on commercial projects),
rigging of nets by professional riggers
and certification before handover. “In
order to ensure the net systems are
always installed in a fully compliant
and professional manner, Safety Nets
NZ has established a two stage sign
off procedure whereby once the nets
have been installed and certified by
riggers, a further inspection is carried
out by our senior rigging supervisor,
who then also signs off on the job
specific Handover Certificate.”
The company is on hand to deal with
any issues that might arise during the
job and returns later to take down the
nets once the builders/roofers works
have been completed.
The appeal and acceptance of
the safety net fall protection
system is evidenced by the
increasing numbers of leading
group house building companies
that have engaged the services of
Safety Nets NZ, and the fact that
Safety Nets NZ has established
a new regional centre based in
Christchurch, and is currently
looking to establish similar local
offices to service the Bay of Plenty
and Far North areas.
“It is our aim to be the most
professional, reliable and efficient
safety net solution provider in the
country, with our primary focus
being on the safe delivery of the
highest possible level of customer
service on every project that we are
involved with.”
SAFETY NETS NZ LIMITED
PO Box 305 206, Triton Plaza
Mairangi Bay
FREEPHONE :
Tel
Fax
Email
0800 NETSNZ
(638 769)
: (09) 478 9047
: (09) 479 9524
: [email protected]
Agribusiness| The Campaign for Wool
International Wool Services
New Zealand Wool Services International (NZWSI)
operates as both a scourer and exporter of wool
into markets in more than 30 countries, and with
an annual turnover of approximately $200 million,
is firmly established as the largest exporter of our
country’s wool.
NZWSI recently participated in the Sheer
Brilliance event held at Auckland’s The Cloud
during Prince Charles’ visit and commissioned
a unique rug with his personal coat of
arms. The rug is made predominantly from
glacial wool, a process licenced to NZWSI,
that increases the whiteness of the raw wool
and enhances the brightness and clarity of
the dyed colours.
It was created for His Royal Highness to
express appreciation for all the work he is
undertaking on behalf of the global wool
industry as patron of The Campaign for Wool.
The rug has been shipped to the New Zealand
High Commission in London for presentation
to the Prince himself. Canterbury Today talks
to New Zealand Wool Services International
managing director, Michael Dwyer about the
company’s involvement with The Campaign
for Wool.
How has your involvement as a brand
partner with The Campaign for Wool
assisted your business?
To date the impact of The Campaign for Wool
on our business has not had a substantial
impact however, as a major supporter of this
campaign NZWSI believe that, long term, it
is the best opportunity for the global wool
industry to reposition wool in consumers’
minds as the premium fibre we know it to
be. The Campaign for Wool is a marathon,
not a sprint and we expect positive results
to build as it gains momentum.
What do you see as the main points
the consumer needs to know about
wool and its importance to the New
Zealand economy?
Wool has seemingly gone out of fashion
over the last decade as man made products,
backed by massive advertising campaigns
and guarantees that try to emulate
some of wool's inherent attributes, have
enticed consumers to believe the new
generation synthetics out-perform wool.
The combination of durability, comfort,
easy care, fire resistance, biodegradability,
breathability and health assistance attributes inherent in wool - cannot be
emulated in a single man made fibre. The
Campaign for Wool is the vehicle the whole
industry believes has the best chance of
lifting consumer’s awareness about this
fantastic fibre and achieving sustainable
returns for our farmers.
What does your company offer the wool
industry and how do you see your stock
growing during the next few years as The
Campaign for Wool continues to grow?
NZWSI has contributed over $400,000
directly to The Campaign for Wool in the
first two years of its roll out in New Zealand,
along with additional funding by most
of the other major wool exporters in the
country. This funding came straight of our
bottom line and we were happy to provide
it, as we believe that the global approach to
promoting wool is in the interest of all wool
producers and marketers. Our company’s on
going support for the campaign is financial,
technical, political and inherent in our daily
trading activities. We firmly believe that as
consumers’ demand more woollen products
and the ecological aspects of wool, as it out
performs oil based synthetics, the demand
for wool will increase. NZWSI is positioned
perfectly to increase its volumes to meet
this demand.
Education plays a huge part in
influencing the consumer, so what can
you tell us about wool that will change
consumer habits?
The attributes of wool mentioned earlier have
significant advantages and impact depending
on their product use. Fine wools used in
outdoor pursuit are renowned for their
breathability and insulative factors known
to have saved lives in extreme conditions
and vastly out-perform the man made
equivalents. In upholstery, wool’s durability,
comfort and anti-static properties cannot be
surpassed and it is still demanded by most
airlines and high end applicators. Coarser
wools used in carpeting, for which New
Zealand is the premium supplier to the world,
have a package of performance that can’t
be beaten. Quality wool carpets can last a
lifetime, they absorb and neutralise harmful
chemicals emitted from treated timbers,
inhibit bacterial growth, limit aspects that
contribute to health issues such as asthma,
are easily cleaned and will smoulder rather
than combust in a fire, retarding damage
and/or release of toxic chemicals as happens
with synthetic and man-made fibres.
What are your key points of contribution
towards the continued success of the
campaign? NZWSI’s ability to source, process and deliver
to the market’s requirements is essential to
meeting any additional demand that The
Campaign for Wool will generate. Along with
a commitment to quality, service and a desire
to see wool return as a consumer’s first
choice when selecting for clothing, furnishing
and carpeting.
See www.woolserv.co.nz for more
information on NZWSI and for more pictures
of the impressive Royal glacial rug.
New Zealand Wool Services
International Limited
First Floor, 30 Sir William Pickering Drive
Russley
Christchurch
T (03) 357 8700
E [email protected]
www.woolserv.co.nz
WOOL GROWERS; MAXIMISE
YOUR WOOL CHEQUE
– SELL DIRECT to WSI, New Zealand’s largest Wool
Exporter and first stage wool processor.
NZ Wool Services Int’l Ltd (WSI) purchases wool direct from farms, closely
linking growers to manufacturers while minimising selling costs.
Contact: Malcolm Ching
Phone: 03 3578711 Email: [email protected]
www.woolserv.co.nz
Transport & Motoring | Onehunga Transport Engineering
Manufacturing move pays off
Onehunga Transport Engineering Limited’s recent
move into manufacturing large truck and trailer units
has been a resounding success.
The company, more widely known as OTEL,
has significantly increased its capabilities
since it moved into a large new site in
Neilson Street in Penrose two years ago.
OTEL built two new trucks last year for
Sims Pacific Metals using Swedish-made
Hardox high strength steel, which can be
bent, formed and welded without losing
its properties. Hardox is made by Swedish
steel maker SAAB and can take heavy blows
without being deformed or cracked.
The two new Sims trucks are 8x4 Hinos
fitted with Palfinger Epsilon cranes. The
four axle tipping trailers run SAF axles and
suspension, Wabco EBS braking systems and
have Delta hoists. The units were built to
HPMV proforma 72 cubic metre regulations.
The truck and trailer units went into
operation last year and helped Sims Pacific
Metals win a PPG Transport imaging award
for their sharp livery.
OTEL was formed 17 years ago and has grown
into a key player in the truck manufacturing
market. “We’re up there with the big boys and
business has been booming since we moved
into the new premises,” Opura says.
Building truck bodies is OTEL’s core business
and it can manufacture curtainsiders, tippers,
service vehicles, crane trucks and aerial
buckets. “We’re not just limited to Auckland
we work down the country too, especially
with specialist aerial buckets that we sell to
power lines and vegetation companies.”
OTEL is an agent for Altec Aerial Lifts and built
four aerial buckets for the company last year.
It has done a lot of work for Electrix,
Northpower and (WEL) Networks, making
aerial bucket trucks, line trucks with cranes
and service vehicles.
The WEL Networks aerial device is based on
an Isuzu truck chassis. It has an Altec TA50
(50-foot working height aerial insulated)
for working on power lines. A Northpower
vegetation truck was set up with a two-man
Altec AM50 aerial bucket.
OTEL recently built two large truck-and-trailer units for Sims Pacific Metals using
Hardox high-strength steel from Sweden.
<
Sales manager Opura Rima says the new
site has better access for clients and has
allowed OTEL to grow and expand into the
large truck and trailer market.
The truck body specialists
“
We’re not just limited to Auckland we work
down the country too, especially with
specialist aerial buckets that we sell to power
lines and vegetation companies.
- SALES MANAGER OPURA RIMA
Meeting the market
OTEL works closely with customers to
provide vehicles that meet their individual
requirements. The company has been
growing its work building specialised
trailers and has also started building
bodies for tyre service trucks.
It has now built trucks for Carter Tyres, as
well as a specialised crane truck for Carters
called a tyre manipulator.
AT LAST
THE SENSIBLE ANSWER
TO YOUR EQUIPMENT
EXPENSIVE DOWNTIME
•
•
•
•
•
•
707GreatSouthRoad,
Penrose,Auckland
0800 111 247
RYCO are proud to support the
team at Onehunga Transport
Whenyouwantgreatservice
Peoplewhoknowyourbusiness
Qualityproductandservice
Competitivepricing
Onsite24/7-onecall,doesitall
CallRYCOHydraulichose&
Product Range:
Fuel Lines,
Hydraulic Hose Fittings,
Power Steering Lines,
Quick Release Couplers.
The Carters tyre truck has a Palfinger
tail-lift aluminium platform and a
10-horsepower Kohler single cylinder
diesel engine fuelled from the truck’s
fuel tank.
”
OTEL has the expertise
to build a wide variety of
truck bodies, including:
•Tipping bodies
•Curtainside bodies
•Box bodies
•Glass carrying vehicles
•Service vehicles
•Trailers
•Line trucks
•Crane trucks
•Flat decks
•Tractor units.
Transport & Motoring | Onehunga Transport Engineering
OTEL builds a range
of machinery and
equipment, including:
Working partnerships
•Building strong relationships with
suppliers and customers is critical to
OTEL’s ongoing success
•All roll-over protective structure (ROPS)
frame requirements
•These key partnerships include Sims
Pacific Metals, Electrix, WEL Networks,
Ryco Hoses, Gove Mitre 10, Transport
and Hydraulic Solutions and Transport
and Engineering Supplies
•Inside or outside cabin frames
•Canopy frames
•Protective roof fitted
•Loaders
•OTEL also supports its local community
through the sponsorship of the
Waitakere Bears girls’ under 10
Diamonds softball team.
•Rollers
•Bulldozers
•Tractors
<
Onehunga Transport Engineering is a truck body specialist.
Building on success
Onehunga Transport Engineering Limited
has continued to grow through the economic
recession, which it attributes to its focus
on quality.
Formed in 1995, OTEL has a history of
diversifying in order to ride out the tough
economic times. It formed OTEL Utilities about
10 years ago to tackle the jobs that no one
else wanted.
In addition to making truck bodies and
trailers, OTEL builds a range of machinery
and earthmoving equipment, and fabricates
structural steel beams.
It has also expanded its range of trucks and
vehicles and undertakes repairs, maintenance
and refurbishment work.
Opura Rima says the departure from the
industry of some other manufacturers
during the recent global financial crisis has
given OTEL new opportunities for growth,
particularly with heavy trailer manufacturing.
•All certified to meet current legislation
The Waitakere Bears girls’ under-10
Diamonds softball team.
<
•Excavators
•Sandblasted and painting if required.
“Having the ability to build heavy trailers is a
building, with a lot of new vehicles now on
big plus for us, but we’ll continue to build light
the road.
trailers and do the customised engineering
Demand increased early last year and shows
that is a major part of our business.”
no sign of letting up. “We’re a medium sized
Business has been booming during the
truck body and trailer body manufacturer.
past few years, when other companies
We employ 15 staff and have had a long
have struggled.
term investment in staff. There’s plenty of
As well as the two large truck and trailer units experience here and we’ve recently taken on
a new apprentice.”
for Sims Pacific Metals, OTEL is building truck
tippers for Fulton Hogan.
However, many skilled engineers left New
Zealand when the industry slowed a few
Infrastructure work is picking up and there is
increased demand in truck and trailer body
years ago, resulting in a skills shortage now.
Onehunga Transport Engineering Limited
331 Neilson Street
Onehunga
Auckland
T (09) 634 8190
E [email protected]
www.otel.co.nz
View these photos and more online at www.aucklandtoday.net.nz
been seen
Images taken and supplied by
Annie Scott Williams
If you have an event that you’d like covered, email Annie at: [email protected]
Opening of ivillage Restaurant at Victoria Park Market
1. ivillage Victoria park
2. ivillage guests
3. Brad Hill & Bianca Graetz
4. ivillage guests
5. Wayne Gibbons & Ron Macrae
6. ivillage guests
2
3
4
7. JP Singh & Nipul Girish
8. Bar Staff at ivillage
9. Tony Howard &
Deborah Howard
10. Nick & Victoria Bernecker
and David Henderson
11. Chris & Robin Davenport
1
5
6
7
8
9
10
11
12
13
14
15
17
18
19
12. Chris Davenport &
Gordon Molesworth
16
13. Rogan Hampston & partner
14. Ron & Irene Macrae
15. Cameron Fleming and partner
16. Victoria Park Market Chimney
17. Rick barker & partner
and David Henderson
18. Dimple & Smeet Girish
19. ivillage guests.
New Zealand Workplace Health and Safety Awards
20
22
21
23
Nearly 500 people gathered at the SKYCITY Convention Centre at the end
of May for the gala dinner presentation of the New Zealand Workplace
Health and Safety Awards. Organised by Safeguard magazine since
2005 and proudly supported by the Ministry of Business, Innovation and
Employment, the awards celebrate successful initiatives to reduce injuries
and ill health. Overall winner this year was Ag-Tech Industries with its
innovative flexible crush protection device for quad bikes. MC Petra Bagust
kept the ceremony moving through its 11 categories, and ministers Judith
Collins and Simon Bridges helped present the trophies.
24
20. Jo-Anne Pugh, Alison Pitman & Hilary Bennett
21. Sarah Stockdale, Kathy Green & Sandra Johnston from Vitae
22. Hon Judith Collins Minister of ACC
23. Rob Jager & George Adams
24. Teresa O’Regan-Byrnes & Karen Peterson both from
Innovaid, Paul Shaw Carter
Holt Harvey Pulp, Paper &
Packaging , Mike Cosman
Impac Services &
Steve Worsley Charter Holt
Harvey Pulp, Paper &
Packaging
25. Ashlee Levien, Doug Griffin,
Rebecca Stanger,
Vadim Spice & Helen Grace
from Tai Poutini Polytechnic
26. Stuart Gill, Sarah Brydon,
Suzanne Turner, Dean Sinton,
Fiona Carney & Alison Gill
25
26
Photos taken by Michael Stephen

File - Pathfinder Tours

Transcription

Similar documents

Langham Rack Brochure Cover.indd

DOWNLOADING FILES FROM BSPLINK Go to www.bsplink.iata.org

December - Kiwi Muslim Directory

Trade A-chatter Over Webjet Ads

island getaways

0800 804 737 Email:[email protected]

Annual Report 2009

Annual Report October 2010

September 2012 - New Zealand Federation of Historical Societies Inc

SQ`s New History- Making Flights