Project Elcanet

Elcanet
Network on family support in
elderly care policies
PARTNERS’ COAT OF ARMS AND URLS
THEMES AND OBJECTIVES
Increasing
elderly
population
Increasing
demand for
benefits and
services
Family and/or
elder isolation
Elcanet
Project:
Meeting on
the welfare
models for
elderly people
in various
European
countries
Elaboration of
improving
strategies
TARGET GROUP
LOCAL AUTHORITIES
Why: Municipalities have the tasks to identify problems and needs at local level and develop
strategic solutions.
FAMILIES OF ELDERLY PEOPLE
Why: there is a lack of support and lack of information towards this target group.
ELDERLY CARE SERVICE PROVIDERS (profit and non profit)
Why: there is a need for closer cooperation between public and private actors in order to
decrease costs and create opportunities for new business development and especially for
women.
NGOs /VOLUNTEERS
Why: There is a need of greater awareness of their role, there is need for more training of
volunteers, and an increased participation of citizens.
EDUCATIONAL INSTITUTIONS
Why: they can provide new skills and practice to the operators in the field.
UNIVERSITIES (APPLIED RESEARCH) – SMEs INVOLVED IN ICT
Why: There is a substantial amount of ICT based solutions that need to be disseminated on
a broader scale. There is a need of increasing the use in the context of services’
implementation.
4 WORKING GROUPS
• Education and Training (for the home
service workers)
• Home service for elderly people
• Activation and Prevention
• ICT possibilities (chances for new
technologies in support of elderly
people living at home)
MONOTHEMATIC SEMINAR
EQUAL OPPORTUNITIES IN THE HOME ASSISTANCE
FOR ELDERLY PEOPLE
SWOT ANALYSIS
BEST PRACTICE
The technical seminar was a turning a point in the
project as it helped make the gender perspective
more visible and include it in the global project
ELCANET, along with the equal opportunities
concept in the service access
Elements of interest:
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Geographical dispersion
Unequal purchasing power
Complex burocracy procedures
Delay in the application of the services with the
exception of a proven emergency
 Population aging, increase in the number of people over
65 years old
WORKING GROUP
EDUCATION AND TRAINING:
• Professionals working in the
elderly care sector
• Survey of terms
• Comparison of the activities of
the Case Manager
WORKING GROUP
HOME SERVICES
 Mapping the services provided
for elders to stay longer at home
with a good quality life
WORKING GROUP
ACTIVATION AND PREVENTION
•
•
Best practice on the
interception of frailty
Activation and prevention
towards elderly people and
caregivers
WORKING GROUP
ICT POSSIBILITIES
 Mapping the Best Practice
 Making a shared Tutorial
 Education and information activities
EDUCATION AND TRAINING
INTERNATIONAL COORDINATOR: FINLAND
Transnational coordinator: Mrs. Sari Teeri – [email protected]
EDUCATION AND TRAINING
CASE MANAGER:
The tasks of case manager are:
 Contact person, who can represent outside the service he/she
belongs to
 A key coordinator of the activities and services provided
The role of case manager is:
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Contact person between user and caregiver
Multiprofessional coordinator
Responsible for individual healthcare projects (planning)
Responsible for monitoring and evaluating
Financial accountability
Define objectives (with the equipe)
Responsabile for checking the quality of the service
EDUCATION AND TRAINING
Education required
 High school diploma and Professional courses
 Bachelor’s degree in social services or health care
 Specific education is provided within organizations
 A specific bachelor’s degree in case management is still missing
Lifelong education
 Improvement of networking
 Fundraising (new channels)
 Multiprofessional competences
 Team management
 Analizing the potential financial resources of the territory (funds and voluntary
services)
 Facing new challanges in integration and diversification of the needs
 Prevention
 Marketing
Future perspective
Given the diversity of needs, and the complexity of organizations, the case manager’s
networking skills are always more strategical and fundamental. For the future a specific
training course on network management is necessary.
EDUCATION AND TRAINING
“Look after me!”
Ravenna
Programme Objective (Ministerial Decree - DM 09/08/2012):
Title of the project:
“Interventions for improving the quality of personal and professional life of
women, including migrants who are employed in care work
Actions:
 Single shared database and unique register of carers and their implementation in
order to cross the requests of supply and job demand
 Enhancement of caregivers’ professional competence
 Begin a process of integration of the work of family caregivers in the network of
services
 More attention for the regularization of care work
 Best personal quality of life of family caregivers
Project duration: 24 months
Target groups: family assistants, Italian or foreign, resident in the territory“look after me!
Service” to the families
Education of caregivers:
 n. 15 courses for 20-30 hours including theory and a practice, starting next May and
probably ending up to half August 2013 (in the respect of each participant’s
professional service)
 Dissemination, through leaflets, on the territory (Cervia, Ravenna, Faenza)
HOMECARE SERVICES
INTERNATIONAL COORDINATOR: SWEDEN
Transnational coordinator: Mrs. Anita Karlsson – [email protected]
HOMECARE SERVICES
The main focuses:
• Assessment of the elder’s needs
• Providing the more adequate service
• Problems in accessing the services
Things to do:
• More training for the Operators
• More follow-ups for each case
• Forums for the operators to discuss and solve
problems within the team
• Strengthening their professional role
HOMECARE SERVICES
“HCP – Home Care Premium”
Ravenna
… because there’no place better than your house…
Objective:
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Develop and support, during 2013, interventions of home care services
for public employees/ civil servants, retired from public administration
and their families
The Municipality of Ravenna and other municipalities in the District
(Cervia and Russi) have joined this project, financed by INPS (National
Social Security Institute), an innovative and experimental one in Home
Care assistance.
Start date of social welfare programmmes: 1° June 2013
Target groups: retired Not self-sufficient public servants belonging to the
categories of the so-called “Neither / Nor” that is neither too poor to
access public services, nor too rich to be able to financially support
private services.
Web site and Information
http://www.inpdap.gov.it/wps/wcm/connect/internet/internet/inpdap/prestazioni/attivitasociali/anziani/home_care_premium/
ACTIVATION AND PREVENTION
INTERNATIONAL COORDINATOR: ITALY
Transnational coordinator: Mr. Maurizio Piolanti – [email protected]
ACTIVATION AND PREVENTION
Shared definition of the issues:
 Activation = active approach by various actors (institutions,
services, volunteering, etc.) and organized actions
addressed to all people in conditions of frailty.
 Prevention = actions aimed at preventing and delaying as
much as possible the conditions of dependency in the
elderly, also by educating and training the elder themselves
and with the help of Volunteering and the use of new
assistive technologies
 Frailty = Situation of precarious balance in the overall
condition of the elderly person, who becomes increasingly
vulnerable. Linked to progressive loss of self sufficiency
ACTIVATION AND PREVENTION
Mesures of activation
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Use of a statistical-epidemiological system (predictive multivariate model) in
which already existing information is analyzed (hospitalizations, admissions
to the emergency department, specialist examinations, living alone, etc.) and
information on physical and social conditions is sought.
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Collection of information held by general practitioners to highlight
psychological and social factors of frailty
Mesures of prevention
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Monitoring and assistance of the frail elderly person, by trained health or
social service staff (primary and secondary prevention).
Joint action during events which are potentially dangerous for the
community (Extreme weather conditions – natural calamity).
ACTIVATION AND PREVENTION
Things to do:
1. Active interception: identifying the person in
need before he/she has to address the
services
2. Enhancement of famillies: helping the helpers
3. Increase residual capacities of the elder
4. Promote stimulating opportunities, keeping
alive the personal interests of the frail person
by increasing the moments spent with others.
ICT POSSIBILITIES
INTERNATIONAL COORDINATOR: ITALY
Transnational coordinator: Mr. Guido Matrella
– [email protected]
MAPPING
 How any Municipality is getting
ready to use ICT technologies in
support of home assistance
 The national law frameworks with
particular reference to privacy
issues
 A list of best practices
MAPPING (examples)
Ascoltalibri (The hearing book): the initiative involves listening to
talking books with MP3 players for individual, assisted and
group listening for users in residential and semi residential
structures, dependent elders and serious disabled (Italy)
Telesoccorso (Teleassistance): the person in risk situation at home
sends a code message to a specialized call centre (118) who
identifies the users and intervenes. The service works 24/7
(Italy)
Aiuto (Help) Key: program for mobile phones with dedicated
numbers of family members and/or caregivers receiving a text
or an automatic call with the indication of where the user is in
that moment (Finland)
Med – o – wheel Smart: drug programmable automatic dispenser.
Emits signals at the agreed hour and provides the right drug at
the right dose according the prescritpion (Finland)
TUTORIAL
A short document made of a list of guidelines on
the partners’ local experience, meant as the best
possible advice for a disabled / elder wanting to
stay at home as long as possible by exploiting the
new technologies.
Highlighting the strengths and weaknesses you
can find dealing for the first time with ICT projects
Progetto Elcanet:
www.elcanetproject.eu
TUTORIAL
( examples)
TRAINING- INFORMATION
EVENTS
 PLANNING OR IMPLEMENTATION of
training and information activities
about ICT issues for elders, their
families, the caregivers or the operators
in general
“PASSEPARTOUT”
(Current and future tools and technologies
in the home assistance)
Unione Terre Verdiane e Borgo Val di Taro
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TARGET 1° meeting: Home care
service operators: operators of the
day centres for elders and disabled,
Elders Associations, Disabled
Associations, Health and Welfare
Cooperatives
TARGET 2° meeting: Technical staff
and Managers of the technical
department of the District’s
Municipalities, Counsellors on social
policies, Town Planning and Public
Works
TARGET 3° meeting: Students of the
3rd year of the course in Nursing at
the University of Parma, and the 3rd
year of the course in Physiotherapy
Don't judge each day by the
harvest you reap
but by the seeds you sow.
Thanks to everyone !