Welcome to Sturdy Pediatric Associates

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Welcome to Sturdy Pediatric Associates
Our Providers
Welcome to Sturdy Pediatric Associates
Board certified in Pediatrics, the physicians at Sturdy
Pediatric Associates offer the highest level of medical
expertise. They receive ongoing continuing education
to maintain that expertise and are up-to-date on the
latest medical technologies and practices. In addition,
the staff is equally committed to providing thorough,
compassionate, and personalized care.
Dr. Danielle Dunetz
Medical School
Lake Erie College of
Osteopathic Medicine
Residency Training
Albany Medical Center
Dr. Bradford S. Germain
Medical School
Albany Medical College
of Union University
Residency Training
University of Massachusetts
Medical Center
Dr. Raymond A. Guillette
Medical School
Tufts University School of Medicine
Residency Training
Children’s Hospital National
Medical Center
From the North
(Greater Boston Area)
Take Route 95 South to Exit 5. At the end of the exit take a
left. Take a right on Route 152 South. Follow Route 152 South
(North Main Street) and Sturdy Pediatric Associates is on the
left just before Colonel Blackinton Inn.
From the Northwest Area
(Framingham, Marlboro)
Take Route 495 South to 95 South to Exit 5. At the end of
the exit take a left. Take a right on Route 152 South. Follow
Route 152 South (North Main Street) and Sturdy Pediatric
Associates is on the left just before Colonel Blackinton Inn.
From the South
(Providence Area and Warwick)
Take Route 95 North to Exit 5. At the end of the exit take a
left. Take a right on Route 152 South. Follow Route 152 South
(North Main Street) and Sturdy Pediatric Associates is on the
left just before Colonel Blackinton Inn.
Dr. Kathryn Hansen
Medical School
University of Connecticut School
of Medicine
Residency Training
Brown University/
Hasbro Children’s Hospital
Dr. Shazia Latif
Medical School
Brown University Medical School
Residency Training
Rhode Island Hospital/
Hasbro Children’s Hospital
Sturdy Pediatric Associates
303 North Main Street
Attleboro, MA 02703
www.sturdypediatrics.org
Sturdy Pediatric Associates
Caring For Children Is Our Specialty
Affiliated with Sturdy Memorial Hospital
2/15 Qty. 250
On-Call Coverage
Since children don’t always get sick between the hours
of nine and five, we are part of a large coverage group
of pediatricians. This enables us to provide 24 hours a
day, seven days a week coverage for serious illnesses
and emergencies.
Welcome to
Sturdy Pediatric Associates
Our goal is to provide the highest quality health
care to our patients. We are providing the following
information to you so that we can work together to
meet your health care needs.
Office Hours
Our general office hours are Monday through Friday
from 9:00am – 5:00pm.
Phone Information
Dr. Danielle Dunetz .................................. 508-226-0780
Dr. Bradford Germain .............................. 508-222-3960
Dr. Raymond Guillette ............................. 508-222-6542
Dr. Kathryn Hansen .................................. 508-222-2086
Dr. Shazia Latif ........................................... 508-222-2096
Billing Department .................................... 508-236-0101
Our office phone hours are Monday through Friday
from 8:30am – 4:00pm.
Our phones are forwarded to our answering service each
day between 12:00pm and 1:00pm for lunch.
If you require medical advice, our phone system
permits you to select a triage nurse. The triage nurse
can schedule appointments, provide medical advice
based on each providers protocol, and/or consult with
your child’s provider.
To help with coverage when the doctors have left
the office, calls are forwarded to either the on-call
physician or the answering service. We are associated
with the Nurse Telephone Triage Service which acts
as a go-between for the patient and the doctors after
7:00pm. They are trained Pediatric Triage Nurses who
can give advice. Depending on the situation, they will
contact the on-call physician.
We encourage our patients to call us for routine
and well care visits during normal business hours.
Weekend and evening appointments are reserved for
emergent issues.
What To Bring To Your Appointment
You should arrive for your appointment about five
minutes early to check in at the front desk. We will
ask for your insurance card each time you come so
we are absolutely sure we have your current insurance
information. We will also verify your home address
and contact information, and collect any co-pay due.
If we do not receive the most current information, you
may be financially responsible for your bill and asked
to sign a financial waiver.
Testing Services
Screening laboratory testing services are offered
on-site. For our patients who need more in-depth
testing or hospitalization, Sturdy Pediatric Associates
is affiliated with Sturdy Memorial Hospital, which
offers broad access to the necessary resources and
technology needed to care for our young patients.
Prenatal Visits with Parents
Routine Checkups
Sick Visits
Immunizations
Parent/Child Education
Scheduling Appointments
Children are seen by appointment only. Remember
that most children need an annual physical, particularly
kids going to day care, camp, Head Start, as well as
those who play sports. Be sure to call three months in
advance to schedule a physical exam.
We save a limited number of same-day appointments
for patients who have urgent issues. These appointments
are scheduled in order of availability only.
Canceling Appointments
We understand that unexpected issues come up
that require patients to cancel and reschedule their
appointments. We ask for at least a 24 hours notice
when canceling or rescheduling your appointment.
This will allow us time to schedule another patient who
may be in need of urgent care.
We also ask that you call us if you are going to be late
for your appointment.
Referrals
Many health insurance companies require you to
obtain a referral from your primary care physician
before seeing a specialist. If you require a referral,
please call the office and follow the informational
prompts on our phone system.
Release of Medical Information
Federal laws require all health providers to maintain
patient privacy. For patients 18 years of age and older,
no health information can be released to another party
without the consent of the patient, even to a parent or
other relative. We cannot release medical information
without the patient (or parent if under 18) signing an
authorization to do so. Please see our Privacy Policy
for further information.
Let Us Know How We Can Do Better!
Billing Procedures
We submit billing claims to your insurance company
within a day or so of your visit. This is why we ask
to see your insurance card each time you see the
doctor. Most insurance companies send payment and
an itemization of any patient co-pays, co-insurance
or deductibles within a month. We then send you an
invoice for these items, for which we expect prompt
payment.
We know that some health expenses can be completely
unexpected. If you cannot pay the full amount at once,
please be sure to call our billing office to set up a
payment plan.
We also recognize that health insurance can be
confusing, and our billing staff is available to help you
with any questions. Please contact them directly at
508-236-0101.
We strive to continually improve the service to
our patients. We welcome your feedback through
our patient satisfaction surveys that we mail to our
families. We encourage you to fill them out when
you receive them. You can also contact our Practice
Manager at 508-236-0115 to discuss any issues or
concerns you may have.
We appreciate that you have chosen us to provide
your health care. Thank you!

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