Print Conn iss 44, color.indd

Vol. 24 • No. 44 • Oct. 26, 2015
EOM Lori Protzman Advances Care Planning
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QMC Employee of the Month
Lori Protzman, RN
Title: Advance Care Planning Coordinator
Department: Queen’s Clinically Integrated
Physician Network (QCIPN)
Years at QMC: 1
TO BE NAMED Employee of the Month
after barely a year is certainly remarkable.
For Lori Protzman, RN, Advance Care
Planning Coordinator, Queen’s Clinically
Integrated Physician Network (QCIPN), it
is a well deserved honor. “Obviously, you
must be a tremendous asset,” congratulated Art Ushijima, QMC president and CEO.
“This [recognition] isn’t about me; it’s
about the wealth [of experience] that
I’ve gained through the years,” Lori said
as soon as she regained her composure
over the surprise celebration. “When [Dr.]
Daniel Fischberg called me for the job, he
told me it was an opportunity to bring my
skills to another level. This job really lets
me play to my strengths. If I feel good
about me, I am successful. I hope my son
is listening!” Her son Robert was there
and certainly seemed to be listening.
Whitney Limm, MD, Vice President,
Clinical Integration, explained to the Print
Connection what Lori’s job entails. “Lori
helps patients with serious medical conditions with what we call ‘wanted care’.
That means learning about the types
of decisions they might need to make,
considering those decisions ahead of
time, and letting others know their preferences, often putting them into an advance directive.” In just the first year, Lori
conducted small sessions for over 200
patients and led a Speaking of Health
lecture on Advanced Care Planning at-
Years as a nurse: 40
Quotabe: “I have…had many rich opportunities throughout my career. My heart
called me to support end-of-life decisions.”
tended by over 100 community members.
Lori added, “I didn’t find a model for
what I wanted to do—it just came to me.
I am so grateful to Queen’s for letting me
try. At first it was hard to get referrals
because the physicians didn’t know me
or my work, but now it’s just escalating.”
“Doctors just don’t have the time to sit
and discuss these things with patients,”
Dr. Limm added, “and Lori has also helped
educate doctors about the many details of
end-of-life care. With her assistance, the
program will be going further upstream as
we engage interested community organizations and employers—and yes, we’re
starting at home with Queen’s.”
After attending one of her Work On
Wellness presentations, Al Furuike, MD,
began referring patients her way. Now a
staunch supporter, he attended her EOM
party. “She’s genuine and committed,” Dr.
Furuike endorsed. Lori mentioned that
other doctors are now learning about her
sessions from his patients.
One of her many nominators said, “She
Lori with son Robert.
has a unique ability to immediately connect on a deeply personal and meaningful
way with people, allowing them to share
their hopes, goals, and worries, and to
prepare an effective advance care plan.”
Lori’s sessions are usually held in small
groups of two or three families at a time.
“We have the richest, most powerful conversations,” Lori related. “At first I wasn’t
sure it would work, that the families might
not want to share in front of each other. Instead I’ve seen them really opening up because of each other. It’s amazing how you
can build a community in a small room.”
NHCH Donates Scrubs to SC
GET YOUR FLU SHOT
The Queen’s Medical Center
Punchbowl campus offers
free Influenza (FLU) vaccinations to QMC employees, medical staff members, volunteers, and
health, care students. Get yours today!
Why?
NORTH HAWAI’I Community Hospital
(NHCH) answered a call for kokua from
former colleague Meredith Gibbs, RN.
Meredith, now working in flood-ravaged
South Carolina, emailed an urgent request for scrubs saying, “I’m reaching
out to the group who taught me about
‘ohana, about taking care of your own.”
With the majority of the hospitals there
still without running water, even meeting the basic needs like providing clean
scrubs to work in is a challenge. NHCH
banded together with other medical personnel from Kona Community Hospital,
Hilo Medical Center, Hale Ho‘ola Hamakua, and ‘Ohana Health Care to collect hundreds of scrubs which have been
shipped off to South Carolina.
Deena Tamayori Puts in 37 Years
• The flu virus causes serious respiratory
infections that may result in medical complications and even death among the elderly, young children, people with chronic
illnesses, and many hospital patients.
• Protecting employees from acquiring influenza helps protect our patients from
hospital-acquired influenza.
• Patients First—It’s our responsibility to provide the best
care possible.
Things You Should Know
• Employees who decline flu vaccination will
be required to wear a mask during close
interactions or direct contact with
patients, or prepare patient foods
and medications, or handle patient supplies/equipment during
flu season. They must also attest
that they are declining the vaccination on the online Flu Survey Form at
https://myinfo.queens.org under “My Personal Information.”
• Vaccinated employees will be identified with
an Orange Flu Shot tag attached to their
ID badges. The tag should not be removed
or the employee will not be recognized as
being vaccinated. Broken tags may be replaced at employee vaccination locations.
• Employees who received vaccination outside of Queen’s may obtain an Orange
Flu Shot tag from the HR Service Center,
Pauahi 4 Nursing Station, or Employee
Health after attesting so on the Flu Survey Form at https://myinfo.queens.org.
Flu Shot Locations & Times
Emergency Department, All hours
Employees, credentialed medical staff, residents
Pauahi 4 Nursing Station, All Hours
Employees, credentialed medical staff, residents, students, volunteers
Deena Tamayori, RN, Kamehameha IV
Short Stay Unit, (wearing lei) retired recently from Queen’s after 37 years. Aside
from an upcoming trip to Japan, Deena
says she’s been too busy working all
these years to have made any actual retirement plans. But several good friends
who retired earlier insist that they have
plans for her. “Don’t worry, we’re signing her up for everything,” they chortled
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happily. “It’s really nice to have friends to
retire with,” Deena said. “Nobody else
can appreciate everything we’ve been
through!” She admitted to videotaping on
her last day. “Stuff like the hallways, I’ve
been walking around these hallways now
for 37 years—that’s a long time!” In addition to the Short Stay Unit, Deena also
worked on Pauahi 5, Same Day Surgery,
PACU, and the Kidney Stone Center.
Employee Health, 6:30 – 11:30 am;
12:00 – 2:45 pm (Monday – Friday, except
Holidays) Employees, volunteers, residents
POB II Pharmacy 9:00 am – 4:30 pm
Employees, volunteers, residents
If you have any questions,
contact Ruth Honda (6917289 or rhonda@queens.
org), Michelle Taylor (6915404 or mtaylor@queens.
org) or Jan Pang (691-4664
or [email protected]).
Prince Albert Garden
Dedication Date
The Prince Albert Garden was dedicated
on May, 20, 2015, QMC – West O‘ahu’s
first birthday. The hospital shares the same
birthday with Prince Albert, who was born
on May 20, 1858.
Purpose
To develop a partnership between QMC –
West O‘ahu and the West O‘ahu community.
Getting Back to the Garden
THE QUEEN’S MEDICAL CENTER –
West O‘ahu is all about partnering with
the community. A tangible symbol of this
is the Prince Albert Garden. Located on
hospital grounds, the spiral shaped garden will be tended by UH West O‘ahu
students (representing education) and
Ma‘o Farms trainees (the community),
and Queen’s – West O‘ahu (health and
wellness). The garden recently got its
first planting by food security and prenursing students from UH-West O‘ahu.
Albie Miles, PhD, Professor of Sustainable Community Food Systems at UH
West O‘ahu, supervised two groups of
food security students, while Manulani
Aluli Meyer, EdD, brought groups of her
UH West O‘ahu pre-nursing students.
Plantings included two varieties of kalo,
salad greens, sweet basil, sage, thyme,
lemon grass, green onion, ti, and uala
Susan Murray, QHS SVP &
COO, QMC-WO (center) visits
with the students and staff.
Plantings
A mix of native and nonnative edible, medicinal,
and decorative plants.
Maintenance
UH West O‘ahu students,
Ma‘o Farms trainees, and Queen’s – West
O‘ahu employees.
Drs. Manulani Aluli Meyer and Albie Miles
examine olena root.
(sweet potato), a canoe plant brought to
Hawai‘i by the Polynesians. The students
also planted kupukupu fern, used in lei
making, and aloe and olena (Hawaiian
turmeric), both used medicinally.
Queen’s – West O‘ahu is currently
raising funds through this year’s Employee Giving Campaign to build a hale,
or house, next to the garden. The hale
will be used for a variety of purposes, including small group educational sessions
on the importance of healthy eating and
living, especially for pre-diabetic and diabetic patients. The garden will be an educational tool to promote healthy eating.
The Prince Albert Garden will also beautify the Queen’s – West O‘ahu campus,
especially with its contemplative spiral
shape, as well as its visibility from the upper floor windows of the hospital.
View of garden from upper floor of hospital.
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THE DEADLINE IS HERE. Corporate
Compliance Training must be completed
by all employees by October 31, 2015.
. . . . . . . . . . . . . . . . . . . .
QUEEN’S EMPLOYEE GIVING week three
winners are: Cynthia Henson, DLS; Jennifer Mulholland, QMC; Joyce Tokuhara,
QMC; Jocelyn Kuniyoshi, QMC; and Laurencia Burdette, QMC-WO. They each
won a $100 Chevron gift card. As of press
time, over 940 employees have contributed
almost $172,000 to the campaign, and an
additional $24,000 for Aloha United Way.
. . . . . . . . . . . . . . . . . . . .
GIVING CAMPAIGN ACTIVITIES at
Punchbowl this week include: Aloha
Pops, Monday, October 26 from 11:00
am - 2:00 pm along Harkness Walkway,
sponsored by Oncology/Queen’s Cancer Center; Bake Sale, Friday, October
30 beginning at 8:00 am along Harkness
walkway, presented by the Volunteer
Services for Community Development;
Popcorn presale order pickup, Friday,
October 30, from 11:00 am - 1:00 pm in
Harkness 117B, sponsored by Finance.
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Service
A W A R D S
5 years
Gwen Abe
Jan Acdan
Debby Marinelle
Acosta
Baron Chang
Vanessa Echevary
Amanda Kondo
Alicia Lucas
Jan Pang
Lorrie Santos
Tiffany Steffey
Jennifer Stetkiewicz
Marc Suenaga
Ann Takenaka
Cristeta Urbina
Jordan Winston
Brandy-Lee Yee
Doris Young
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THE NORTH HAWAI’I Community Hospital Employee Giving Campaign reports
that Crystal Nobriga, Patient Financial
Services, is their week two winner of a
$50 Sports Authority gift card, and Kelly
Alonzo was the week one winner of a
$100 Chevron gift card.
. . . . . . . . . . . . . . . . . . . .
NORTH HAWAI’I Community Hospital has
a new phone number: 808-887-2273 or if
it helps you to remember, that’s 887-CARE.
. . . . . . . . . . . . . . . . . . . .
IT’S SPIRITUAL CARE WEEK and Hospital
Ministry is offering daily guided meditation
sessions in the QET 4 Chapel from 12:00
– 12:30 pm. Learning to bring the mind to
the present moment can help cultivate a
sense of peace, balancing the busy and
challenging demands of day-to-day life.
. . . . . . . . . . . . . . . . . . . .
IT’S DOMESTIC VIOLENCE Awareness
Month. The Queen’s Referral Line and
Volunteer Services are collecting toiletries for women and children living in shelters or transitional housing. Donations
of new, small sized toiletries, baby care
items, and gift certificates to Supercuts
or Fantastic Sam’s may be dropped off at
the Referral Line office in Harkness 303
or at Volunteer Services on ‘Iolani Ground.
. . . . . . . . . . . . . . . . . . . .
REGISTER BY OCTOBER 27 to take advantage of the early registration rates for the
QMC conference “The Fine Art & Science
In acknowledgment of many years of continued service,
the Queen’s ‘ohana congratulates those who are marking an anniversary. Mahalo to all for your dedicated service. Employees work at QMC Punchbowl unless noted.
October 2015
10 years
Nicole Akana
Donalyn Baldeviso
Lori Baptiste
Bernadette Bodano,
QDC
Leilani Gabriel
Cheryl Lynn Miller
Cory Miyamoto
Bernadette Ong
Jessica Osaki
Jeanniliza Policarpio
Arsenio Ponce
15 years
Lorene Abalos
Carolyn Banis
Deborah Espejo
Marlene Claire Gorman
Ronald Govina
Nicolas Hechanova, Jr.
Michelle Motas
Ria Salgado
Shawn Scarlett
Willa Shimomura
Jennifer Siatafu
Rosemarie Smith
Diana Sobula
Chris Takai
20 years
Christine Isagawa
Sharon Keith
Veronica Sablan
Rizaline Sims
Paula Suiso
Raena Takaki
25 years
Theresa Canady
Kurt Chiba
Tony Dominguez
Michelle Garson
Leilani Karasaki
Kimberly Magbual
Deborah Ponimoi
Cynthia Rider
Gary Rivers
Dawn Sanderson
Donella Colleen
Yamaguchi
30 years
Tracy Lindo
35 years
Fieaso Faimealelei
Sharlene Tsuda, QHS
40 years
Leatrice Hirohata
Kathleen Sugai
of Pain & Palliative Care,” on Wednesday,
November 11 at the Ko‘olau Ballrooms &
Conference Center. CE credits are available.
For more information or to register, contact
[email protected] or at 808-691-7009.
. . . . . . . . . . . . . . . . . . .
AN EXAMINATION REVIEW course
for Trauma Certified Registered Nurses
(TCRN) will be held on February 29 and
March 1, from 7:30 am - 5:00 pm at the
Queen’s Conference Center. The cost is
$350, or $325 for ENA or AST members.
Send registration fee with your name, address, phone, and email address and RN
License number to: Hawai‘i State Council ENA 47-653C Kamehameha Highway,
Kaneohe, Hawai‘i 96744-4965. Call Steve
Hobbs at 239-0002 for more information.
. . . . . . . . . . . . . . . . . . . .
HARKNESS DINING ROOM at QMC
Punchbowl now offers Grab & Go
items to provide fast, healthy, and delicious choices to power your day. At
the grill, Angus burgers, Garden burgers, chicken burgers, all beef hot dogs,
as well as ardently requested side
dishes are back by popular demand.
The Queen’s Print Connection is published by Creative Services. If you have
news or wish to opine, call 691-7532 or
email [email protected]. The news
deadline is Monday prior to publication.
QHS/QMC Pres. . . . . . . .Art Ushijima
Publisher . . . . . . . . . . . . . .Keala Peters
Editor/Writer . . . . . . . . . .Jason Kimura
Assist. Ed./Writer . . . . . Glee Stormont
The Queen’s Health Systems consists of The
Queen’s Medical Center, The Queen’s Medical
Center – West O’ahu, The Queen’s Health Care
Centers, Queen Emma Land Company, Queen’s
Development Corporation, Queen’s Insurance
Exchange, Inc., Molokai General Hospital and
North Hawai‘i Community Hospital, and has
ownership interests in CareResource Hawai‘i,
Hamamatsu/Queen’s PET Imaging Center, and
Diagnostic Laboratory Services, Inc.
www.queens.org
The Queen’s Health Systems is a 501 (c) (3) nonprofit corporation