annual general report - Oshawa Community Health Centre

ANNUAL GENERAL REPORT
Our Mission
As a leader in community health services
and programs, we empower residents to
improve their physical, emotional and social
well-being. We are dedicated to building a
strong and healthy community "Your Wellness, Our Mission".
Our Vision
We are instrumental in the creation of a caring and respecting
community in which all people have dignity and an optimum
quality of life with access to a broad range of programs and
services.
Our Values
· Strive for excellence
· Remove barriers and improve access
· Demonstrate fairness, respect and dignity
· Have integrity and be open, honest and trustworthy
· Work cooperatively and collaboratively
·
There must be value for all our
stakeholders in our daily work efforts:
For Employees
... personal enrichment and involvement
• More opportunity for growth and personal development
• Open communicative/positive work environment
• Performance-based culture
For Clients
... responsive, accessible, wholistic, attentive services
• Respected/treated as valued customer
• Easy access
• Convenient and wholistic service
For Community, Public, Partners
... good for the Healthcare Sector
• Cooperative, supportive leader
• Knowledgeable, creative leader
For Funders and Board
... worth the investment
• Organizational stability and sustainability
• Compelling investment
Our Profile
Oshawa Community Health Centre is a community-owned, non-profit,
charitable organization. Since our founding in 1982 by volunteers, we have
proudly worked with our residents to build a strong and health community.
Our services include family medicine, social work, counseling, diabetes education, Hepatitis C
education and outreach, a GAIN (Geriatric Assessment & Intervention Network) Team and a
variety of health promotion, Aboriginal and community development programs. All of our
services and programs are free (except for a nominal registration fee for our Very Important Kids
Day Camp).
Oshawa Community Health Centre utilizes a team of supportive and skilled professionals
including child and youth workers, doctors, social workers, counsellors, nurse practitioners,
diabetes educators, and health promoters to deliver services. Our centre is unique for the
reason that we are responsive to the health needs as defined by our community.
Oshawa Community Health Centre is fully accredited by the Canadian Centre for Accreditation
through 2015.
Message From
the Board Chair & Executive Director
Oshawa Community Health Centre (OCHC) is now two years into operationalizing our five year strategic
plan. We continue to focus in two broad arenas aligned to achieving our strategic vision:
1. At the service level, ensure that dedicated efforts continue to focus on providing responsive,
effective, quality care to those in our community that need it most; those most negatively affected by
determinants of health.
Over the past year OCHC has continued to reach out and build our capacity to provide supports and
services to our growing Aboriginal community in Durham, a community that is significantly more likely to
be negatively affected by the determinants of health. We are working as the lead agency on two
successful Ontario Trillium Fund Grants, the first one consists of collaborating on the creation of an
Aboriginal Secretariat and the second one; the Youth Opportunities Fund, will focus on strengthening
programming and mental health supports for Aboriginal youth living in and around Durham Region.
In addition, with support from the Central East Local Health Integration and many new partners, OCHC
established the first Geriatric Assessment and Intervention Network (GAIN) Community Team in south
Durham to support the frail elderly in our community.
2. At the strategic and system leadership level, OCHC spearheaded an intensive integration planning
process between OCHC and The Youth Centre, proposing a value added/ integrated CHC service
delivery model across the communities of Ajax, Pickering, Whitby and Oshawa.
A robust integration plan, including opportunities assessment, risk mitigation analysis, and due diligence
review was developed in partnership between the two CHC’s and supported by the Central East Local
Health Integration Network. Recognizing the clear potential to enhance services for all those in-need
across our communities, OCHC’s Board voted in favour of a full merger of the two organizations.
Although the two Board’s decisions were not united, OCHC will actively use the planning information
gathered throughout the integration as a solid blueprint for our growth strategy. We are currently
undertaking a Strategic Planning refresh to ensure alignment in our goals over the next 3 years.
In closing, we would like to sincerely thank all of our board, staff, volunteers, partners and supporters for
believing in, and committing to, the mission and vision of our centre. We are excited about our immediate
and long term future and look forward to working with our stakeholders on bringing a bold vision to
reality.
Respectfully Submitted,
Tom Wise
Board Chair
Lee Kierstead
Executive Director
Our Services
Client Childcare
Community Volunteer Income Tax Program
Crisis Intervention and Counselling
Diabetes Education Services
Hepatitis C & Liver Services
OTN Mindfulness Program
Individual/Couple/Family Therapy
Primary Care Services
Youth and Child Counselling
Our Community
Initiatives
Aboriginal Initiatives
Aboriginal Trillium Secretariat Project
Community Garden
Community Capacity Building Project (Glen
Street Project)
Conant Complex Neighbourhood Fair
Community Labyrinth
G.L Roberts Wellness Centre
Family Christmas Program
World Hepatitis Day
Homeless Health
Initiative
Glen St. Parent
Advisory Committee
Sexual Health
Workshops
The Spark Newsletter
Youth Workshops
Our Programs
Aboriginal Child and Family Program
Aboriginal Youth for Change Program
Aboriginal Youth Healing Circle
(Young Thunderbirds)
Artscape
Body Beautiful
Babysitting Course
Breastfeeding Buddies
Challenge, Change, Choices
Community Kitchen
Creative Circle
Dads VIP Group
Diabetes Cooking Class
Dry Goods Program
Economics for Success
Food Security Workshops
Fresh Produce Monday’s
Gender Journey
Girls Hang Out
Glen St. Sewing Group
Good Food Box Program
Healthy Anger Classes
HEP C Lunch & Learns
Hope Centre of Learning
Leader in Training Program
Lead Your Life
Mind, Body, Fitness
Mind Over Mood
Mommy and Me/Sora Owira(Little Ducklings)
Nobody’s Perfect Program
Parent and Child Program
Parent Relief
Parent Workshops
Positive Parenting/ Active Parenting Program
Summer Ready for School
Summer Stay and Play Program
Teen Cuisine
Tree of Life
VIK Kids Day Camp
Volunteer Coordination Program
VON Smart Exercise Diabetes Group
Wellness Program
Youth League
YWHAG
Your Journey to Wellness with Diabetes
Zen at School
Our Financials
Expenses $5,299,143
Revenues $5,528,015
Corporate and
Admin
23%
Health
Promotion
and
Community
Programs
20%
Expenses $5,299,143
Corporate and
Admin
23%
Health
Promotion
and
Community
Programs
20%
Clinical
Services
57%
Clinical
Services
57%
Our Interesting Facts
Number of New Clients:
657
Number of visits to
our groups:
27805
Number of individual
appointments:
14931
Number involved in our
Community Initiatives:
4898
Number of
Volunteers:
over 325
Number of
Volunteer Hours:
8100+
Our Partners
and
Community Friends
Our Community Friends
Air Canada
Aquilibrium Salon & Spa
aWEBthatWORKS
Aldsworth Photo World
Ann Douglas
Brian Joyce
Caitlin Jobb
Catha McMaster
Career School of Hairstyling
CAW Local 222 Social Justice Fund
Channel 12/CHEX TV Durham
Chartered Accountants of Ontario
Churchills-Crossings
Coca-Cola Bottling Company
Community One Foundation
Conpute
Conros Corporation
Dan Carter
Day of Hope and Leadership Team
Denis Stokes Spirit of Oshawa Award
D.G. Biddle
District 13 OSSTF
Dwellissimo
Derek and Wanda Dutka (Assante Wealth Management)
Doreen Sachett
Dr. and Mrs. A.M. Lafarga and the Lafarga Family Fund with
Durham Community Foundation
Durham Community Foundation
Durham College
Eastdale Collegiate
Elaine and Rob Garnett
Enaahtig Healing Lodge
Enbridge Gas
Fieldgate Developments
General Mills Champions For Healthy Kids
Independent Project Managers
Jo Anne Baker
Jeff Dart
J.J. McGuire General Contracting
Keller Williams Energy
Lee Kierstead
Lorn Scanlon
MMM Group
Malvern Contract Interiors Limited
Marian Van Pelt
Mary Houghton, Investors Group
Melissa Freire
Merck
Meridian Credit Union
Mike and Cristal Ewles
Minto Communities Inc.
NCS Event Technology Services
No Frills Nancy and Agostino Bloor Street
Northview Meadow Co-operative Homes Inc
Ontario Motor Sales
Oshawa Mayor’s Golf Classic Team
Paul Harrison
RBC Foundation
RBC Royal Bank
Region of Durham
Roche
Shoppers Drug Mart
Shrimp Cocktail
The Brock House Kitchen & Bar
The Embassy
The Georgina Foundation
Tree of Life
Tribute Communities
University of Ontario Institute of Technology
Veridian Corporation
Via Rail
Our
Partners
AIDS Committee of Durham Region
Baagwaiting Community Association
Bobby Orr Public School
Boys and Girls Club of Durham Region
Brock Community Health Centre
Durham Catholic Family Service
Canadian Cancer Society—Durham
Canadian Mental Health Association of Durham
Catholic Family Services Chapter
Central East Local Health Integration Network
Church of St. Peter
City of Ajax
City of Kawartha Lakes Community Health Centre
Community Development Council Durham
C.O.P.E. Mental Health Services
City of Oshawa
Community Wellness Learning Advisory Committee
Cornerstone Community Association
Dr. C. F. Cannon Public School
Durham Financial
Durham Infant Development
Durham Mental Health
Durham Region Domestic Violence/Sexual Assault Care Centre
Durham Regional Police Service
Durham Region Public Health Department
Faith Place
Family & Community Action Program
Feed the Need in Durham
Gate 3:16
G.L. Roberts C.V.I.
Glen Street Public School
Gordon B. Attersley Public School
Grandview Children’s Centre
Haliburton Family Health Team
D.R.I.V.E.N.
Durham Cancer Society
Durham Children’s Aid Society
Durham College
Durham Continuing Education
Durham District Catholic School Board
Durham District School Board
Durham Distress Centre
Durham Diabetes Initiative
Durham Family Services
Durham Family Court Clinic
Healthcare Issues for Homeless
Healthy Babies/Healthy Children
Hearth Place
Human Resources and Skills Development Canada
John Howard Society
Joanne’s House Shelter
Kinark Child and Family Services
Lakeridge Health Corporation
Lakewoods Public School
Mary Street Community School
Ministry of Health and Long Term Care
Ministry of Child and Youth Services
Mississaugas of Scugog Island First Nation
Monsignor John Pereyma Catholic Secondary School
Monsignor Philip Coffey Catholic School
Muslim Welfare House
Narcotics Anonymous
New Life Midwives
No Frills Nancy and Agostino Bloor Street
Northern Lights
Ontario Addiction Treatment Centres
Ontario Early Years Centres
Ontario Shores Centre for Mental Health Sciences
Ontario Works Program
Ontario Power Generation
Ontario Trillium Foundation
Oshawa Children’s Community Fair
Oshawa and Durham Region Métis Council
Oshawa Senior Citizens Centres
PARN
Pinewood Addiction Support Services
Queen Elizabeth Public School
Rainbow Health
Region of Durham – Best Start Network
Resources for Exceptional Children & Youth
Rose of Durham
Royal Bank of Canada (RBC)
Ryerson Early Childhood Education Program
Ryerson Nursing Program
Ryerson University
South Oshawa Community Centre
Southern Ontario Aboriginal Diabetes Initiative (SOADI)
Stop 46
Strategic Planning Alliance for Children and Youth Leadership Council
Supervised Access to Care
The Ontario Trillium Foundation
The Rose of Durham
The Youth Centre
Transgender Connection
Trent Hills Family Health Team
University of Ontario Institute of Technology
University of Toronto Faculty of Social Work
Village Union Public School
Vincent Massey Public School
Victorian Order of Nurses
Willow Park
WINGS Maternity Home
Woodcrest Public School
Working Together on Homelessness Issues
Women’s Multicultural Resources and Counselling Centre
of Durham
Youth Services Network
YWCA
Our Staff
Family Community
Outreach Team
Clinical Services Team
Brigitte Upshaw – Hepatitis C Outreach Worker
Catha McMaster –Director, Clinical Services
Cheryl Walker – Therapist/MSW
Dr. Chitha Nantheeswarar - Physician
Dr. Consolata Oketch - Physician
Danielle Grandmaison – Therapist/MSW
Dawn Donnelly – Registered Dietitian
Debra Pal – Registered Dietitian
Desirie Luna - RN
Devon Cook – Medical Secretary
Dora Ewen – GAIN Team Personal Support Worker
Elsaweetia Benjamin – RPN
Galina Stone – GAIN Team Mental Health Worker
Dr. Girma Mekonnen-Tizazu - Physician
Heather Chalmers – Hepatitis C Coordinator
Heather Churchill – Receptionist
Jill Todgham – Medical Secretary
Jennifer Lobban – Diabetes Coordinator
Jennifer Bergman – HEP C Social Worker
Katerina Alexopoulos – Therapist/MSW
Julia Blicharz - NP – PHC, PCP (C)
Julie Landry – GAIN Team Social Worker
Kelly O’neill - Hepatitis C Nurse
Kenneth Cruz – GAIN Team Nurse
Leena Basandra – GAIN Team Nurse Practitioner
Lindsay Shopman – Registered Dietitian
Lisa Laflamme – Therapist/MSW
Linda Stirling – Clinical Coordinator
Melonie Powell – RN-EC PHC (Maternity Leave)
Miranda Sauve – Medical Secretary
Mona Hughes – GAIN Team RN
Nicole Daly – Medical Secretary
Nina Dekoker – GAIN Team Coordinator
Ramona D’Mello –Diabetes Nurse Educator, RN
Romeo Benedicto – GAIN Team Personal Support
Worker
Sarah Merritt – Diabetes Nurse Educator, RN
Shirley Guppy – OTN Nurse, RN
Tracy Meulemeester – Medical Secretary
Valery Harnum – Medical Secretary
Our Board
Ana Pacheco-Rye – Health Promoter
Bill Littlefair – Aboriginal Initiatives Coordinator
Brian Joyce – Program Manager
Cathy Kurelek – Health Promoter
Jeff Dart – Community Health Worker
Jo Anne Baker – Volunteer Coordinator/Program
Secretary
Katherine McConkey – Program Secretary/Food
Security Assistant
Kyla Holmes - Aboriginal Child/Youth Mental
Health and Addictions Worker
Kim Loenhart – Early Childhood Development
Worker
Lorrie Costello - Early Childhood Assistant
Louisa Stewart – Health Promoter (Early Years)
Lubna Hasan - Early Childhood Assistant
Regina Hartwick – Aboriginal Project Coordinator
Rhonda Pascoe – Early Childhood Assistant
Roxanne Fitzgerald - Early Childhood Assistant
Susan Gualtieri – Early Childhood Development
Worker
Shantel Freeburn – Community Facilitator
Corporate
& Administration
Dan Zhang – Data Analyst
Hazari Girdhari - Custodian
Kim Wildman - Resource Development and
Communications Assistant
Lee Kierstead – Executive Director
Maria Nebres – Human Resources Partner
Marian Van Pelt – Executive Assistant
Melissa Freire – Bookkeeper
Paula Carter – Resource Development and
Communications Manager
Phil Woodhouse - Technology & Information
Systems Coordinator
Rudi Nelson – Senior Custodian
Wei Ling Xu – Finance Assistant
Vanessa Freire - Custodian
Mohammed Donaldson – Finance, Facilities, IT/IM
Manager
Tom Wise, Chair
Lindsay Smith, Vice Chair
Christine Ordanis, Secretary/Treasurer
Kim Lepine
Dan Walters
Hannah Wheeler
Kimberly Finn
Garth Johns