2014-2015 Impact Report

The Salvation Army
of Greater Charlotte
Impact Report 2014-15
FISCAL YEAR ENDING SEPT. 30, 2015
Mission Statement of The Salvation Army
The Salvation Army, an international movement, is an evangelical part of the universal Christian Church.
Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach
the gospel of Jesus Christ and to meet human needs in His name without discrimination.
Advisory Board
John L. Armistead III
Tim Hileman
April Meadows
Edward C. Ruff
Jim Bolt
Ann Hodges
Nadeem Moiz
Brian Dean Savoy
Kimberly Dawson Munn
Jane P. Shoemaker
William O. Musgrave
C. Jennings Snider
Wells Fargo Advisors, LLC
Bank of North Carolina, Retired
Tom Broach
Broach SportsTours, Inc.
Catherine Browning
First Charlotte Properties
Harvey Burgess
Adult Rehabilitation Center Rep
Clyde C. Dickson
Croydon Corporation, Retired
James D. Dupuy
Ruff, Bond, Cobb, Wade & Bethune, LLP
Charles Fonville
Fonville & Company, Retired
Richard C. Gaskins, Jr.
Catawba Riverkeeper Foundation
Laura M. Gerhardt
Treasurer
Vanguard
Lindsay Gildea
TIAA-CREF
Julie Haack
Donald Haack Diamonds
Goldston F. Harris
KPMG, Retired
Herbert Harriss
Baxter-Harriss Company, Inc., Retired
Wells Fargo
Women’s Auxiliary Rep
Sensible Space
Robert Hoppe
PWC, Retired
Michael Kelly
Consultant, Retired
Ray A. Killian
Capstone Enterprises, Retired
Matt Lincoln
Moore & Van Allen
William R. Lorenz
Vice Chairman
Bank of America
Steve Luquire
Luquire George Andrews
Andy Martin
Main Street Insurance Group
C. Douglas Mayes
WBTV/WSOC-TV, Retired
John McCaskill
Belk Store Services, Retired
Risa McGrew
The Charlotte Observer
Ed McMahan
Little & Associates Architects
Wells Fargo
Direct Chassis Link, Inc.
Wells Fargo
Musgrave Automotive Group
Mark C. Norman
Johnson & Wales University
John M. Phillips
Park Commercial Real Estate
Roger Plott
US Bank
Kenneth Poe
Hankins & Whittington Funeral Service
Dan Remlinger
Boys & Girls Clubs Rep
Duke Energy
C. Douglas Rhodes
Harris-Teeter Supermarkets
Barbara Robertson
Secretary
W. Tom Robertson
IJL Wachovia, Retired
Duke Energy
Private Consulting, Retired
Frank Street
Piedmont Row Realty
John B. Tallent
J. B. Tallent Funeral Services, Inc.
Kendrick Tillman
Bank of America
Judy Vinroot
Hamlin L. Wade
Ruff, Bond, Cobb, Wade & Bethune, LLP
Rotcher Watkins
First Tennessee Bank
Thomas L. Wilkens
Chair
RSM US LLP
David Zimmerman
Southern Shows
Duke Energy, Retired
Jean Royal
Desiree Rew
Carolinas Healthcare System
Doug Mayes (Dec. 12, 1921 – Oct. 18, 2015)
Carl Douglas “Doug” Mayes, 93, passed away on Sunday, Oct. 18, 2015, at his residence. Doug, a fixture
in the Charlotte media scene for decades, was also a longtime friend and member of The Salvation Army
of Greater Charlotte’s Advisory Board.
Doug was most known as the voice and face of WBTV News, joining their team in its infancy in 1952.
He also worked for WBT Radio and WSOC-TV during his illustrious career. Doug was inducted into
the Country Radio Hall of Fame in 2002, and inducted into the Charlotte Broadcast Hall of Fame in
2015. He was also a member of the NC Broadcasters Hall of Fame and a recipient of the Order of the
Long Leaf Pine.
In addition to being an active, life member of The Salvation Army of Greater Charlotte’s Advisory Board,
Doug faithfully served on The Salvation Army Adult Rehabilitation Center’s Advisory Council. Doug
was always eager to support the work of The Salvation Army, and he will be greatly missed.
Serving Mecklenburg and Union Counties since 1904
The Salvation Army of Greater Charlotte continues to fulfill the mission to “Do the Most Good” as we help our
neighbors in need; nurture youth in our community to enable them to reach their God-given potential; and
serve as a lifeline to rescue the hopeless from circumstances that rob them of their dignity. Every day, we provide
care, comfort, guidance, and encouragement to people when they need it most.
Every day, we speak hope.
From the Advisory Board Chair
Every day in neighborhoods across Mecklenburg and Union counties, The Salvation
Army is meeting needs. Often, it’s very tangible: food, shelter, counseling to overcome an
addiction, mentoring after school, homework assistance to improve scholastic success, etc.
But there’s another need being met in every case and in all seasons. It’s a need we all share:
the need for hope. From the temporarily homeless at the Center of Hope to the children
at the Boys & Girls Clubs, from the low income seniors at Booth Gardens to the recovering
adults at the Adult Rehabilitation Center, The Salvation Army is helping individuals
understand how God sees them, and to find hope in that reality.
The staff and volunteers of the Salvation Army could not do what we do without the
faithful support of our community. You are the army behind the Army. We really do
depend on you. When we work together, our impact multiplies. Thank you for being a part
of this effort. As you join us, you are helping deliver the message of hope to people in our
community who desperately need that hope in their lives. Thank you.
Tom Wilkens
Board Chair
From the Area Commander
In the early 1900s, General William Booth, founder of The Salvation Army, wanted
to send a Christmas message by telegram to Salvation Army officers around the world.
Understanding that could be costly considering it was charged by the word, General Booth
kept his message simple: “OTHERS.” That’s all, just the word “others.” This simple message
summed up the mission of the entire organization then, and it sums up the mission of The
Salvation Army of Greater Charlotte today.
For more than 100 years, we’ve existed to serve our neighbors during the times when they
need us most. We’ve existed to serve others. As we band together, we can continue to speak
hope into the lives of countless people in our community. As long as the need continues,
our work will. Thank you for your support in this mission, and may God bless you.
Major Larry Broome
Area Commander
impact report 2014-15 |
3
209,529
nights of lodging
provided
434,731
40,053
meals served
total persons
served
Financials
Administration
(1%)
Seniors
Corps
(5%)
(1%)
Boys & Girls
Clubs
(10%)
Income
Adult
Rehabilitation
Center
(27%)
General
Donations
(13%)
Christmas
(22%)
Center
of Hope
(21%)
seniors
(4%)
$4,324,666 $3,519,559 $3,318,787 $2,108,587 $1,606,962 $ 877,910 $ 157,266 $ 108,152 Adult Rehabilitation Center (27%)
Christmas (22%)
Center of Hope (21%)
General Donations (13%)
Boys & Girls Clubs (10%)
Seniors (5%)
Administration (1%)
Corps (1%)
$16,021,889 Total Support & Revenue
corps (3%)
Expenses
fundraising
(5%)
administration
(6%)
adult
rehabilitation
center
(29%)
boys & girls
clubs
(12%)
christmas
(20%)
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| impact report 2014-15
center
of hope
(21%)
$4,602,769 $3,339,491
$3,177,296 $1,965,789 $ 913,176 $ 831,379 $ 713,173 $ 427,622 Adult Rehabilitation Center (29%)
Center of Hope (21%)
Christmas (20%)
Boys & Girls Clubs (12%)
Administration (6%)
Fundraising (5%)
Seniors (4%)
Corps (3%)
$15,970,695 Total Expenses
10,027
$.89
volunteers
of every
dollar
donated goes
directly to
support people
in need in
Mecklenburg
and Union
counties.
33,761
volunteer hours
Hope for
a great future
The Salvation Army Boys & Girls Clubs
of Greater Charlotte
By the Numbers
8 clubs in
mecklenburg
and union
counties
1,719 total members
53% male club
Since 1934, The Salvation Army Boys & Girls Clubs have brought light to youth
in Mecklenburg and Union counties. The Salvation Army Boys & Girls Clubs
mission is to enable all young people to realize their full potential as productive,
caring, responsible citizens. Today, eight clubs serve nearly 2,500 school-aged
children, including more than 1,700 members. Programs include academics,
recreation, the arts, character and leadership, and health and life skills.
“Start children off on the way they should go, and even when
they are old they will not turn from it.” — Proverbs 22:6
members
47% female club
members
67% of families the
club serves
make less
than $25,000
annually
$5 cost of
membership for
one child
impact report 2014-15 |
5
Hope for
stability
Homeless Services
Through The Salvation Army Center of Hope and its programs, we help
homeless women and children with their immediate needs of food and shelter,
while working with families to provide a successful path out of homelessness.
Located two miles north of Uptown Charlotte, the Center of Hope sleeps an
average of 350 women and children every night, and offers them the stability
they need as they get back on their feet. An active member of the Homeless
Services Network, The Salvation Army is a leader in helping families transition
into permanent, affordable housing.
“You have been a refuge for the poor, a refuge for the
needy in their distress, a shelter from the storm and a shade
from the heat” — Isaiah 24:4a
By the Numbers
340 beds
Center of Hope
programs & services
• Emergency shelter
• Basic needs (food, toiletries,
clothing)
• Professional case management
• Job training
• Life skills classes
• Medical care
• Child care
• Housing assistance
• Transitional supportive housing
(through a partnership with the
Charlotte Housing Authority)
• Rapid rehousing
• Shelter diversion
• On-site Salvation Army Boys &
Girls Club
• Project F.I.G.H.T. (Freeing
Individuals Gripped by Human
Trafficking)
• Services for homeless veterans
(through a partnership with the
Department of Veterans Affairs)
Supportive Housing Innovative
Partnership program
6,608 people 284,662 meals served
29% increased their income
113,867 nights of
Rapid Rehousing
served
lodging
provided
2,196 volunteers
4,140 volunteer
hours
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| impact report 2014-15
79 families served
100% of families participated in life skills classes
112 households
79% remained housed stable
91% of families did not become homeless
63% of families gained an income
Hope for
a joyful Christmas
Christmas Assistance
By the Numbers
6,449families
served
11,900 children
served
1,179
silver bells
served
13,100 stockings
distributed
2,413bikes
donated
3,512
volunteers
11,784volunteer
hours served
Since the beginning, The Salvation Army of Greater Charlotte has been there
for families in need during Christmas, through its Angel Tree (children 12 and
under) and Silver Bells (seniors 65 and up) programs. Each year, thanks to the
generosity of the community, thousands of children and hundreds of seniors
in need receive Christmas gifts. These programs restore hope to people in need
who might not experience it without support from the community.
$350,289.85
collected in
red kettle campaign
“For God is not unjust so as to overlook your work and the love that you have shown
for his name in serving the saints, as you still do.” — Hebrews 6:10
Hope for
finding community
Worship Centers
Charlotte is home to two Salvation Army Worship Centers, where people
from all walks of life find healing and a sense of family through weekly worship
services, youth programs and Bible studies.
“Call to me and I will answer you, and will tell you great and
hidden things that you have not known.” — Jeremiah 33:3
Visit Us
Temple Corps
940 Marsh Road
Charlotte, NC 28209
704.523.0394
Belmont Avenue Corps
901 Belmont Avenue
Charlotte, NC 28205
704.295.1605
impact report 2014-15 |
7
By the Numbers
Hope for
a new life
Adult Rehabilitation Center
5 area family
stores
116 beds at the
ARC
407 total men
served
85men
graduating
the program
93,270
meals provided
37,306
nights of
lodging
provided
18,042 articles of
clothing given
When you donate to a Salvation Army Family Store, you are helping change
the lives of men in our community battling addictions, giving them a new
beginning. Proceeds from the Family Stores support the Adult Rehabilitation
Center, which serves 116 men at a time, providing housing and support to
help them recognize the value of their lives and transition from chemical
dependency to self-sufficiency.
“…we rejoice in our sufferings, knowing that suffering
produces endurance, and endurance produces character,
and character produces hope” — Romans 5:3-4
Hope for
relief
Emergency Disaster Services
Salvation Army Emergency Disaster Services (EDS) brings together Salvation
Army officers, staff and volunteers to provide food, shelter, clothing and
spiritual comfort to first responders and survivors of disasters in the area and
throughout the nation. Floods, fires and hurricanes do devastating harm. Since
1900, The Salvation Army has offered aid to people in places where we can do
the most good—and stay as long as we are needed.
“He heals the brokenhearted and binds up their wounds.”
— Psalm 147:3
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| impact report 2014-15
723
volunteers
2,216volunteer
hours served
Salvation Army Family Stores
Schedule a pickup:
• 1-800-SA-TRUCK
• www.satruck.org
• SA Family Stores app
How you can
help in times of
disaster
$10 provides 1 day of
food for one
disaster survivor
$30 provides 1
household
cleanup kit
$100 provides Snacks
and drinks for 125
disaster survivors
By the Numbers
Hope for
128 efficiency and
dignity
one-bedroom
apartments
62 age required to be
eligible to live at
booth gardens
Senior Housing
40+ number of years
Located in Charlotte’s historic Fourth Ward, The Salvation Army Booth
Gardens senior living community offers low-income seniors and disabled
individuals a safe, affordable place to live where they can remain independent,
preserve their dignity and socialize with peers in a family atmosphere. Residents
participate in weekly activities, shopping trips and special events.
booth gardens
has provided
affordable
housing for
low-income seniors
“Jesus Christ is the same yesterday and today and forever.”
— Hebrews 13:8
By the Numbers
$200 sends one kid
to camp
196 kids sent to
Camp Walter Johnson
camp from
the greater
charlotte
area
143 acres at camp
walter
johnson
60,000+ kids have
Continuing a long-standing service and history of Salvation Army camping in
the Carolinas, Camp Walter Johnson was opened in Denton, N.C. in 1974.
Each summer, youth from many Salvation Army units all over the Carolinas
come to Camp Walter Johnson on High Rock Lake for a life-changing week
during the summer.
experienced
a lifechanging
week at camp
walter
johnson
since 1974
“The heavens declare the glory of God, and the sky above
proclaims his handiwork.” — Psalm 19:1
impact report 2014-15 |
9
I am forever thankful
to The Salvation Army
Boys & Girls Club
for providing me
a place to shine.
—Ja’Lynn
What the Boys & Girls Club
Meant to Me By Ja’Lynn Gray
The first thing that comes to
mind when I think of my Club
is “home.” My Club is a place of
comfort, laughs, and joy that is simply
irreplaceable. When I was 6 years old,
I began attending The Salvation Army
Boys & Girls Club at Marsh Road.
I look back on the little girl with
metal-rimmed glasses and missing
front teeth – me – and I am thankful
that the Club was part of my school
days. The Boys & Girls Club has been
a positive influence on my path to
success.
The Club has been more than
a place to go after school until my
mom got off of work; it is a place of
empowerment. It was at The Salvation
Army Boys & Girls Clubs that I was
introduced to college. It is where I
found pride in my intelligence. It
is where I was taught to appreciate
my individuality. It is where my eyes
were opened to everything that the
world has to offer – all of the endless
possibilities. Because of my Club, I
10
am now a third year student at the
University of Virginia School of
Nursing.
The Salvation Army Boys & Girls
Club instilled in me very important
values and principles (respect,
responsibility, citizenship, confidence)
that I continue to carry with me now
throughout my college career and
into my future endeavors. It taught
me to never give up, no matter what.
I learned at the Club that my destiny
is truly written to be remarkable and
more than I could ever imagine before
I became a Club kid. No matter what,
940 Marsh Road–my Boys & Girls
Club–will always be my favorite
childhood place. Even now, when I
need to escape life, I just close my eyes
and reminisce about my days there.
It is such a huge piece of me that
could never be replaced. I am forever
thankful to The Salvation Army Boys
& Girls Club for providing me a place
to shine.
| impact report 2014-15
Salvation Army
Boy & Girls
Club gym gets a
facelift
On Sept. 2, 2015, Lowe’s
supplied more than 150
volunteer staff members and
a $50,000 grant to help with
a much needed renovation of
the gym at the Salvation Army
Belmont Boys & Girls Club
in Charlotte. The volunteers,
recruited from 23 Lowe’s stores,
ripped up the 14-year-old
plastic gym floor to prepare for
a new floor and completed a
series of beautification projects
that included painting and
landscaping.
I don’t look at
the Center of Hope
as a shelter. I look at it
as a place of refuge.
—Michelle
Turning a Mess into a Message
Michelle describes her life as
a mess. In her younger years, she
acknowledges having made some bad
choices, but she was also dealing with
serious psychological issues stemming
from past abusive relationships.
Her marriage ended, and she was
struggling to find herself.
“I lost my children, I lost
everything,” she said. “I lost hope.”
Instead of seeking help, her
response was to run. She began
moving from city to city, shelter to
shelter.
“A few months ago, my spirit
got tired,” she said. “I was tired of the
roller coaster. It was like I was just
going in a circle.”
She knew she needed something
to change in her life, so she headed for
Charlotte and The Salvation Army
Center of Hope. “I needed my life
back. I needed Michelle back.”
The homeless life is a life of
isolation, helplessness, and in many
cases, hopelessness. For Michelle,
it seemed like she was reaching for
something but couldn't get it. “I
couldn't mend the broken pieces. It
just wouldn't come together. I was
feeling like nobody was there.”
That is, until she found the
Center of Hope.
“When I got to the Center of
Hope, it was just different. It was like
I was in a place where I could relax. It
was a place of refuge, and, God was in
it. The real transformation began.”
One morning, Michelle looked
in the mirror and decided that she
wanted to live and not die. Her eyes
were opened to the resources at her
fingertips: the people, the workshops,
the financial classes, the friendships.
She describes it like a treasure chest.
“It's open to you. You choose
which jewel you want out of it. Prayer
warriors, the people you encounter,
the workshops, they are all there. I
made up my mind to do what I can
do, and God will do the rest. I had to
humble myself and say ‘I'm a mess,
and this is what I have to do to make
my mess a message.’”
Just recently, Michelle was hired
(out of hundreds of applicants) to
be a medical assistant at a doctor’s
office. She’s found a stable place to live
with the help of Center of Hope case
managers, and at 53, she’s putting her
life back together.
“I don't look at the Center of
Hope as a shelter. I look at it as a place
of refuge where you come and rest.
Deliverance is here if you want it, but
you've got to want it. It starts with
you. The Center of Hope was my new
beginning. It can be anybody's new
beginning.”
Center of Hope opens
64-bed expansion
On July 22, 2015, the Salvation Army Center of Hope
opened a 64-bed expansion on the 3rd floor, called
“The Loft” in order to better meet the needs of the
homeless in our community. The expansion brought the
number of beds available to 340.
impact report 2014-15 |
11
Get Involved
volunteer
There are many ways to get involved with us and impact people’s lives in our community.
Visit SalvationArmyCharlotte.org to learn about volunteer opportunities for individuals or groups.
consider a financial gift
The Salvation Army can help you create a charitable giving plan that benefits both you and the people
you wish to equip through your resources. We offer assistance in drafting documents, trustee services, and
professional investment management/administration. If you would like to show your support of
The Salvation Army in your will or by any other means, please call 704.716.2769,
or consult with an attorney. More information is available at SalvationArmyCharlotte.org.
The Salvation Army
of Greater Charlotte
4015 Stuart Andrew Blvd.
Charlotte, North Carolina 28217
704.716.ARMY (2769)
SalvationArmyCharlotte.org
BGCCharlotte.org
#WeSpeakHope
/SalvationArmyCharlotte
/BGCCharlotte
@SalArmyCLT
@BGCCharlotte
@SalvationArmyClt