CCTV Image 41 v2.indd

Transcription

No. 41
OFFICIAL PUBLICATION OF THE C CTV USER GROUP
Autumn 2010
www.cctvusergroup.com
Cameras
for cabbies
Gravesend tells us about
a scheme to equip all taxis
in their area with CCTV
Public attitude to CCTV?
Actually they quite like it
The CCTV User Group commissioned a
public opinion survey to assess support
for CCTV, with rather reassuring results
FIND critical evidence
Reviewing CCTV footage is laborious
but the results of a collaborative
research project may change that
Also in this issue
• More conference review • Video walls
& analytics • The ups & downs of video
management systems • And more...
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Table of Contents
CCTVImage
Autumn 2010
Editor-in-Chief: Peter Fry
CCTV User Group
Tel. +44(0)1202-707552
Fax +44(0)1202-701732
[email protected]
To join the CCTV User Group, please
contact the Group on the number above.
Editor: Tom Reeve
Tel. +44(0)20-8255 5007
[email protected]
Please email press releases and articles
to the editor or mail them to:
CCTV Image, PO Box 795A,
Surbiton, KT5 8YB United Kingdom
Director of Media: Peter Mawson
peter.mawson@
securitymediapublishing.com
Tel. +44(0)1543-250456
Mob. +44(0)7841-693979
No. 41
Issue sponsor
The CCTV User Group
Leading, Working, Delivering for all CCTV Users
Welcome & News
by Peter Fry . . . . . . . . . . . . . . . . . . . . . . 5
AN INDEPENDENT PUBLIC OPINION
SURVEY ON THE USE AND VALUE OF CCTV
IN PUBLIC AREAS
COMMISSIONED BY THE CCTV USER
GROUP AND UNDERTAKEN BY RNS
RESEARCH INTERNATIONAL
Councils cut back on CCTV to save money?
The Public fight back with their views!
Is the Safety of the Community at Risk?
News
Public opinion survey:
What are the attitudes to CCTV? . . . . 10
Sales consultant: Nick Sutton
nick.sutton@
Tel. +44(0)1543-250592
| CCTVImage
10 A survey by the User Group
finds the public is more supportive of CCTV surveillance than the
media would have us believe
CCTV User Group conference . . . . . . 12
Media sales: Tom Coyne
tom.coyne@
Tel. +44(0)1543-250456
Rooms with a View
Administration assistant:
Anne Reeves
smpadmin@
For a copy of our media pack, please
contact the administrator.
Features
Cabs with a view:
How can you protect lone drivers? . . . 17
FIND: The analytics solution
to video search and identification . . . . 21
Administrative correspondence:
Security Media Publishing Ltd
PO Box 5231, Lichfield WS14 4EB
United Kingdom
The state of regulation . . . . . . . . . . . . . 26
CCTV Image is published six times a year
on behalf of the CCTV User Group by
Security Media Publishing Ltd. Members
of the CCTV User Group receive it free
of charge.
Subscriptions: If you don’t receive a
regular copy of CCTV Image, you can
subscribe by sending a cheque made
payable to “Security Media Publishing
Ltd” to the administrative office.
Annual subscription rates: UK – £25;
Europe – £35; Rest of world – £45
Blame the software, not the hardware
Where video management falls down. . . 34
The CCTV User Group does not endorse
any product or service advertised or
mentioned in this publication. While
every effort is made to ensure the
accuracy of the content, neither the
CCTV User Group nor Security Media
Publishing Ltd can be held liable for
mis-statements or inaccuracies contained
herein.
Technology: Video displays. . . . . . . . . 27
Technology: Video analytics . . . . . . . . 30
Case study: Regent’s College. . . . . . . . . . 36
Columns
Martin Gill on CCTV research . . . . . . 38
Talking Shop with Simon Lambert . . . 40
21 Will the task of searching
hours of recorded video for evidence become easier as a result
of a £1 million research project?
Plus
Industry news . . . . . . . . . . . . . . . . . . . 43
Directory of companies . . . . . . . . . . . . 45
30 We all love the idea of video
analytics – computers that can
“see” – but making it work can be
far trickier than it might seem
© 2010 Security Media Publishing Ltd/
CCTV User Group. Printed by Synergy
Print Management Ltd
Issue sponsor
17 After a local taxi driver was
murdered, police and the local
authority secured funding to put
cameras in all licensed vehicles
Autumn 2010
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CCTVImage
| Welcome and News
Welcome and News
Government cuts lead to the irreplaceable loss of CCTV expertise
Peter Fry,
Director,
CCTV User
Group
THE CCTV User
Group has always
been about the
‘human aspects’
of the management and operation of CCTV systems rather than the technology, and we value each member of the
Group as an individual, many of whom
have been members right from our inaugural
meeting in 1996.
Obviously over the last 15 years, many
members have moved on to other challenges, but over the last few weeks it has
been exceptionally depressing for me to see
the number of highly respected, extremely
professional CCTV Managers, who have
contributed so much to the profession over
the years, leaving through early retirement or redundancy. People like Graham
Putt and Peter Bowerbank (Darlington),
Keith Baldock (Newham), Norman Whaley
(Croydon), will be sorely missed by their
authorities and be hard acts to follow for
anyone taking on their roles.
But I for one of many wish them well,
and hope they keep in touch and they find
‘retirement’ gives them the opportunity to
take on new challenges without the ‘political hassle’ found in Local Authorities, as I
did on retirement in 1998. A decision I have
P UBLIC
AT TITUDES
never regretted, and now doing a job that
challenges me daily, but I love.
The ‘Big Issue’
My sincere thanks go to all those members
who responded to my survey on the future
of CCTV Image, should it be a hardcopy
version as at present or an online, web based
magazine? The results were conclusive,
over 90% of respondents wanted to retain
their hard copy, and 10% preferred the
‘greener’ option of an electronic version.
The principal reasons appeared to be that
a hard copy could be passed to their bosses,
the operators, left in the reception area, read
on the bus, tube, train, or over lunch at their
leisure, without having to sit at a computer
screen for yet more hours, and could be kept
for future reference. Advertisers did not feel
electronic versions had anything like the
same marketing impact, and were equally
in favour of the hard copy version even if it
cost them more to advertise.
But we have to be conscious of the economic climate and, like the User Group, the
magazine can only exist if it is economically
viable and marketing budgets tend to be hit
in times of constraint. So at a meeting in
August, I suggested to the publishers that
we temporarily return to four issues per year
rather than the current six. Our intention is
to retain the quality and approach of what
has become ‘the flagship magazine’ of the
CCTV Industry.
We do appreciate the economic problems
CCTV companies are facing, and greatly
appreciate the support they give us, and so
would strongly ask you to continue your
support of it and the User Group as a service
to all our members, and its wider distribution.
Discussion forum
Yes, I know I have been promising this now
for several years, but on moving to Poole I
found an IT expert who knows forums inside
out, and so commissioned him to sort out all
the problems with it and get it up and running.
And the great news is he has now sorted the
major issues both on the forum and on the
main site, and is doing a bit more work on
other improvements, and I can actually see
light at the end of the tunnel.
So what does it mean to members? Firstly
every member will be able to access it as it is
hosted on the main User Group website rather
than Yahoo (which many authorities do not
allow their systems to connect to ) so rather
than just 250 people involved we will now be
able to have the full membership of over 800
individuals. Hosting it on the same website
means we can use the membership database
already on that to govern access so usernames
and passwords will be the same as the main
site, saving your memory, and us at the User
Group a lot more hassle!
Secondly there is no limit to the number of
forums it can host, and so there will be one
(like Yahoo) which can be used by all members, but another which can only be accessed
by ‘end user’ CCTV Managers, so they can
First-ever User Group survey of public attitudes to CCTV
The CCTV User Group commissioned an independent public opinion survey on public attitudes to
CCTV recently. Firstly my deepest thanks go to the members of our ‘Action team’ who assisted
so much in the development of the questions and narrative for the survey, and equally to all the
sponsors of the survey without whose financial sponsorship the survey would have been way
beyond our means.
The survey cost £6,300 (Ex VAT) and we received total sponsorship of £5,000 (ex VAT), so
the User Group funded the remaining £1,300, just within our means.
So a great cheer to BT Recare, Metronet UK, G4S, Tyco Integrated Systems, Link CCTV
Systems, Samsung, Broadland Guarding, Colchester Borough Council, Nottingham City Council,
Gedling Borough Council for their support to CCTV managers throughout the UK.
The survey of over 1000 randomly selected members of the public yielded invaluable information about public attitudes, information which would come as a
surprise to our critics in the media if they would read it. (And
if they don’t like words, there’s plenty of pretty pie charts like
the one on the right.)
The full survey report can be downloaded from the home
page of our website at www.cctvusergroup.com. Or you can
read the abbreviated version starting on page 10 plus my open
letter to the Home Secretary.
Issue sponsor
Cont’d next page
Autumn 2010
5
News and Welcome
| CCTVImage
freely talk about issues which might be contractually sensitive. There
is a separate one for the Chairman, Vice Chairman and Members of
the UK CCTV Standards Board, and another intended to be used by
‘Action Group’ working Parties.
all their operators (although some companies have asked for a ‘corporate’ rate to include all their operators which we will provide) and so we
are keeping membership costs to an absolute minimum. Initially the first
two months of membership will be free so operators can ‘try before they
buy’ and thereafter £50 +VAT per year or if paid monthly, £5+VAT per
month. So we would appreciate you bringing this to their attention and
as always our contact is [email protected].
CROPS
Getting the discussion forum working also means we can now progress
the ‘Control Room Operators Group’ giving every operator the opportunity to network with his colleagues, and some of the benefits of being a
member of the CCTV User Group. It also means we can better represent
them and all users of CCTV with organisations like the SIA (assuming
that the SIA does survive Government Quango cuts). The idea has been
warmly welcomed by many members and was strongly encouraged by
the SIA and many operator provider and training companies.
Why Control Room Operators Group rather than CCTV Operators
Group? Because many Control Rooms are now multi-functional with
Careline, alarm monitoring, building management, key holding, lone
worker monitoring, out of hours emergency, traffic enforcement, town
centre management, and there is much the operators can learn from their
colleagues in a similar manner to the way the User Group has facilitated
managers networking.
We do stress this is not an ‘operators union’ in the same way that the
User Group does not get involved with such issues for managers, and the
forum will be moderated to ensure no inappropriate topics are raised.
We appreciate that cash strapped authorities would not be able to fund
THE
NATONAL PICTURE
Government decision-making
But what is happening on the ground in the absence of Government decisions? It seems to me that in the absence of direction by the Government,
the owners and managers of systems are being forced to reach their own
local decisions, to try and address the other challenges they know they face
in terms of meeting significant cuts in their overall budgets. Daily in the
press and media we hear of Public Area CCTV systems ‘under threat’, in
a variety of ways. But what do these mean in practice?
1. The loss of decades of practical experience of professional CCTV
managers through retirement or redundancy, with their duties being passed
on to other managers who might have no knowledge of the complexity of
the legislation or management issues they will have to face, will be a major
challenge to any authority, and hold many potential risks.
The professional ‘public body CCTV’ manager performs many unseen
duties including critically, a vital role in ensuring and protecting privacy
and civil liberty.
Cont’d next page
What of the National Policing Improvement Agency and the SIA?
I had hoped that by now, five months after the General Election, we
would have a good indication of those critical issues which have been
on the minds of all CCTV managers for the last year or more, but at
the time of writing we still have no indication! Where is the National
CCTV Strategy going? What is going to happen to the Regulation
of CCTV? But government purdah has meant no one, civil servants,
ministers, or MP’s have been permitted to speak about them. All we
have to go on are a few debates at Westminster and some rumours
which may or may not have a factual base!
A couple of indications which have been more formally commented upon by Ministers are a suggestion that the National Policing
Improvement Agency (one of their tasks was to help develop the National
CCTV Strategy), and the Security Industry Authority (responsible for the
licensing of Public Spaces CCTV Operators) are to be axed.
I hope the demise of the NPIA will provide Graeme the opportunity
to utilise the skills and expertise of the CCTV managers to develop
the strategy to the definitive document it should be.
The loss of the SIA
In contrast, there has been virtually universal condemnation in
the proposals to scrap the Security Industry Authority. Why? It is
virtually self financing (unlike the many millions the loss of NPIA
would save) and whilst there were obvious teething problems, it has
achieved more in the relatively short time of its existence in building
up common professional standards, and regulation of the security
industry, renovating the industry’s reputation from the depths it had
sunk to in the ‘90s
In terms of public area CCTV, it introduced (in consultation and
with the full support of the CCTV User Group and PCMA who
assisted in framing the definitions and training requirements) the
first, and most critical step of regulation, that of ensuring the ‘human’
element controlling the system act within the law and to professional
standards. They are the only part of a CCTV system that can potentially infringe on the privacy of those who are being watched, and are
the main risk to CCTV losing the massive public support it currently
benefits from. Regulation ensures they are properly trained, fully
aware of all the legislation affecting the use of CCTV, and have had
security clearance.
Our only criticism is that licensing has not been extended to include
in-house staff (although many CCTV managers have voluntarily
ensured their in-house staff have also done the training, and obtained
the license) and strongly believe this really could be done easily and
cheaply, which in itself would answer many of the governments concerns over privacy issues in public area CCTV.
Scrapping an established organisation which has helped to drastically improve the standard of CCTV and other security disciplines,
at the same time the Government is planning to regulate the CCTV
industry, appears to be a bad case of ‘cutting off your nose to spite
your face’!
The National Police Improvement Agency
Now, I ‘m not aware of many (if any) who will mourn the loss of the
NPIA (often described to me by Police Officers as an acronym for
‘No Point In Asking’), which has in many peoples eyes been a total
failure in involving the experts in the management and operation of
public area CCTV, the CCTV Managers who actually have the experience of running the systems.
In doing so they also failed to build upon the fantastic work done by
DCC Graeme Gerrard in identifying the need for the strategy, preparing the original framework and tirelessly driving it forward against
all the trials and tribulations of the civil servants and Government.
One thing the NPIA should be commended for however was their
significant financial support to the strategy process (about £500,000)
when no one else seemed interested in doing so, but did they spend it
wisely or effectively!
Unfortunately, in a similar manner to the way the NPIA previously
gave their view of the relevance of RIPA to CCTV (which was universally considered inappropriate by the Surveillance Commissioners
and Information Commissioners as well as the User Group), they
prefer to use their own ‘expertise’ rather than consult or involve.
Autumn 2010
6
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News and Welcome
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Public area CCTV needs professional, full-time management to retain
public confidence and support and it is not a role which can be satisfied
by part time involvement or others who already have a full time job with
other duties.
2. Total closure of some public area CCTV systems have been proposed, but in each case I am aware that Councillors have been forced
to review their decision by public pressure. Much media criticism has
also occurred when financial constraints have reduced maintenance and
resulted in cameras not working to record evidence of incidents in the
town. Closure would not remove all CCTV costs as there are contractual
commitments that still have to be honoured.
3. Reduction of monitoring hours has been proposed in some areas,
leaving the cameras merely on record. But with no human controlling the
camera, it can only record where it is looking, a small fraction of the 360
degrees it usually has to cover. Evidential quality images are unlikely to
be obtained.
4. Many CCTV managers carry out recording reviews to identify for
the police incidents they might be interested in. They know their system,
the inter-relationship of the cameras and all the procedures, something
the average PC ‘on the beat’ has little knowledge of.
5. I have heard of several systems now considering volunteer operators rather than professionals, and I would urge considerable caution in
this approach. Yes it does work in some areas, but how many would
volunteer for the night shift? What training do they get? CCTV operation
is a professional task requiring considerable depth of knowledge of all
the legislation and procedures, something that even the SIA considered
required 30 hours training before they could operate a camera and many
authorities supplement this by a further three months of training before
they are allowed to fly solo!
6. Possibly the most concerning innovation is using volunteer opera-
Grave danger that knowledge will be lost
tors working from home monitoring cameras over the internet. What CRB
checks are carried out? What controls are placed on them? What training
and knowledge do they have? It might be acceptable for the corner shops
as at present, that’s up to the owner (until images go on Facebook or some
other internet site) but never, ever for public space monitoring!
All these options carry great risks for the owner of the system! Each
of them reduces the effectiveness of the system, and from experience
of some systems following these routes could result in increased crime
levels. However the risk of breaches of privacy and human rights
through lack of knowledge or expertise could also risk the reputation
of the authority.
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Autumn 2010
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Public survey
Open letter to the Home Secretary
The CCTV User Group commissioned an independent poll of public opinion on attitudes to CCTV
and found that the public were worried that cuts in CCTV funding would result in more crime and
disorder in their areas and make them feel less safe
COULD THE government live with a 30 per cent increase in crime?
The CCTV User Group, the largest representative body for users of
Public Area CCTV, believes that Public Area CCTV Cameras are
now facing a combination of circumstances, the cumulative effect of
which may lead to a dramatic reduction or even cessation of CCTV
cover across the country. Whilst this may bring joy to a few the title
of this letter gives a clear indication of the possible consequences of
such a course of events.
The title is not intended to be scaremongering, fanciful or alarmist. There is a factual precedent for such an increase – Lisburn,
Northern Ireland, was forced to close its Public Area CCTV because
of funding difficulties. Additional funding was subsequently found
to re-open it but during the intervening period crime in that area rose
by over 30 per cent. Whilst it would be wrong to take one example
as the norm it does provide a clear indication of the potential for significant increases in crime. Other systems threatened with closure,
have only been reprieved after a massive public outcry.
CCTV is the most effective tool being used by Local Authorities
to meet their responsibilities under the Crime and Disorder Act, and
in doing so it has achieved many thousands of arrests, and greatly
assists post incident investigations.
The CCTV User Group believes that there are three major
issues:
The CCTV User Group
1. Perception of public area CCTV
Leading,Working,DeliveringforallCCTVUsers
The increasingly negative way in which Public Area CCTV is being
presented by both the Acknowledgements
press and media, together with a number of
self-appointed
groups
allegedly
set up to ‘protect’ the public from
Our principal thanks go to all the CCTV Managers who contributed to developing the questions to be
asked in the survey and
assisting in the
format
of this report.publicity is inevithe so-called ‘surveillance
society’.
This
negative
tably
colouring
both
public
and political
perception
of CCTV,
Our thanks
also go to the
totally the
anonymous
1,015 persons,
selected by RNS
Research International
as
statistically representative of the Great Britain 16+ population, for their time and responses to the
despite
the fact that it is frequently
based on incomplete, inaccurate
questionnaire.
or wrongly interpreted data.
We also record our thanks to RNS Research International, for their professional advice and assistance to
Nonetheless,
the
CCTV
UserandGroup
welcomes
us in drawing up
the survey
questionnaire
the speedactually
with which it was
conducted. the fact
that there is such scrutiny of Public Area CCTV. Group Members,
We must
record our deepest
thanks to the authorities
and companies
that Public
provided
within
theparticularly
constraints
of relevant
legislation,
wish
Area
financial sponsorship to enable us to facilitate this survey. The CCTV User Group as a membership
CCTV
to
be
as
open
and
accountable
as
possible
about
their
activiorganisation (which has only once increased membership fees in the 14 years since it was formed) does
not retain
financial reserves,
and without
wouldopinions
have been unable
fund a public
survey of are
ties.
Ourvastsurvey
shows
that their
thesupport
actual
ofto the
this extent.
diametrically opposite the perceptions portrayed in the media and
They have been particularly keen to ensure the survey is recognised as totally independent research,
arefree
extremely
supportive
from any commercial
gain for them,of
andit.
only Experienced CCTV Managers had input to the format
of the survey questionnaire.
Commissioned by The CCTV User Group – Contact [email protected] - All Copyright © 2010 retained :
With
a big thank-you Page
to25these organisations for
helping to fund the CCTV survey
2. The financial situation
The CCTV User Group is very mindful of the country’s current and
projected financial constraints and understands that no public service will be immune from them. Local Authority public area CCTV
is generally regarded as a ‘non-statutory’ service provision and as
such may be particularly vulnerable to budgetary cuts, for example
by reduced level of cover, reduction of monitoring services or total
cessation of the service.
The core role of most such systems is crime and disorder prevention, detection or reduction and the primary partner or stakeholder is
the Police. Clearly the Police service is also subject to the financial
pressures and reduced budgets. This will have an effect on their
‘frontline’ service delivery and the assistance of public area CCTV
to help police carry out their role will become ever more critical at a time when some public area CCTV may also be reduced.
Consciously or otherwise, for the past fifteen years the presence of
an extensive network of public area CCTV has played a major part
in the formulation of local policing plans and staffing levels. The
potential result brought about by the reduction of both services is
self-evident.
3. Legislation and regulation of CCTV
Since its formulation in 1996, the CCTV User Group has been concerned about the lack of specific legislation or regulation relating to
the installation and use of CCTV in all its forms. Having initially
allocated many millions of pounds for public area CCTV, successive political administrations have either failed to acknowledge or
failed to grasp the nettle of legislation or regulation and as a consequence it has been left to bodies such as the CCTV User Group and
others to formulate policies and protocols for its use.
The User Group welcomed the publication of a National Strategy
for CCTV by the Home Office in 2007 and offered its support.
Unfortunately, publicly there appears to have been little progress
to implement the recommendations contained within it and the
uncertainty regarding the future of the NPIA, the body tasked with
implementation of the CCTV Strategy, though understandable in the
current financial climate, is further cause for concern.
The appointment of Andrew Rennison as Interim Regulator was
also warmly welcomed as the first step to regulation. The current
lack of legislation, regulation and coherent policy over the past decade has resulted in an organic growth of public area CCTV, often
without any clear assessment of why it was being installed, where it
was being installed or for what reason.
We appreciate the concerns of a minority (see below) over the potential of CCTV to infringe upon privacy and were influential in assisting
the SIA in the licensing of Public Space CCTV operators (an objective
we strongly supported). CCTV equipment itself cannot infringe upon
privacy - it is the human element - and we suggest strongly the licensing regime be extended to in-house operators as well as contracted
operators to ensure public area CCTV is only operated by professionally trained staff, to yet further increase public confidence. We understand the legislation was drafted but never presented to Parliament.
The net result is that public area CCTV has been left in a vulnerable position, open to attack and criticism and unable to defend
itself adequately by clearly demonstrating its effectiveness.
Each of the issues outlined above are individual causes for concern. Added together they have the potential to cause irreparable
damage.
Autumn 2010
10
Issue sponsor
CCTVImage
| Public survey
Our survey
The CCTV User Group commissioned an
independent survey conducted by RNS
Research International, with a nationally
representative sample of 1015 respondents
which illustrates the public support of the
value of CCTV.
The charts graphically indicate the massive support by the public for public area
CCTV monitoring and its value to the community and law enforcement. These results
echo less sophisticated surveys we have
previously undertaken, and are intended to
assist both government and public bodies
in the difficult decisions they may have to
make, on the basis of facts about public attitudes to CCTV, rather than the ill-informed
opinions of other organisations with their
axes to grind and misrepresentation of inaccurate information in the media.
Public support for CCTV and its value in
crime reduction and the identification and
catching of criminals must not be underestimated. Public bodies which have attempted
to cut or close systems have learnt to their
cost that ‘the public’ will not agree, and ultimately will hold the politicians responsible.
These statistics demolish the many myths
that have developed over time in the press
and media:
More than 90 per cent of the public support the use of public area CCTV by public
bodies. They agree it provides valuable
evidence of incidents that have arisen and
assists the identification of offenders and
witnesses after an incident, and helps to
track their actions and movements. More
than 80 per cent of respondents believe
it saves the Police and courts time with
increased guilty pleas.
Eighty per cent of the public do not
believe public area CCTV infringes their
privacy rights, with only 17 per cent considering it does.
More than three-quarters of the public do
not believe there are too many public area
cameras (despite the totally false figure of
4.5m often quoted in the press) but nearly
half (48 per cent) think there are the right
amount and 28 per cent even think there
should be more.
Nearly three-quarters of the public do
believe the presence of CCTV reduces crime
(73 per cent), its presence makes them
feel safer (71 per cent) and critically that
the Police and local authorities should not
remove cameras to meet budget cuts (70
per cent).
And finally nearly two-thirds believe
crime will increase if cameras are removed
or monitoring reduced.
• Read the full survey analysis at the CCTV
User Group website: www.cctvusergroup.
com or contact the director, Peter Fry, at
[email protected].
Issue sponsor
Agree
Agree
Disagree
Disagree
Don’t know
Don’t know
93% AGREED CCTV in public areas helps to provide
valuable evidence of incidents which have occurred
91% AGREE the use of CCTV in public areas assists
in the ‘post incident’ identification of offenders and
witnesses
Agree
Agree
Disagree
Disagree
Don’t know
Don’t know
90% AGREE that local authorities and police should use
CCTV to openly monitor public space activity
82% AGREE the images captured by CCTV yield
more frequent guilty pleas and save police and court
time
Yes, infringes on my
privacy
No, doesn’t infringe
privacy
Don’t know
80% AGREE clearly visible CCTV managed by local
authorities and public bodies does not infringe their
privacy
Agree
Agree
Disagree
Disagree
Don’t know
Don’t know
73% AGREE the clearly visible presence of CCTV
monitoring in public areas reduces crime
71% AGREE the clearly visible presence of CCTV in
public areas makes me feel safer
Agree
Agree
Disagree
Disagree
Don’t know
Don’t know
70% DO NOT AGREE public authorities (council/police) should remove public area CCTV to meet budget
cuts
Autumn 2010
11
76% AGREE there are too few or the right amount of public area
cameras currently operating
63% AGREE crime and disorder in public areas in their
community would increase if CCTV was removed or
restricted
| CCTVImage
Conference report
CCTV Innovation
Following on from our coverage of the annual CCTV User Group conference in the last issue
– which was cut short due to space limitations – we decided to bring you a broader report in this
issue of the magazine. For more information about conferences, visit www.cctvusergroup.com
IN THE LAST issue of the magazine, we reported on the
CCTV Action Pack which has been developed by User
Group members as a handy reference source to fight back
against budget cuts. If you missed that issue of the magazine, it is well worth going online to www.cctvimage.com
and downloading the July 2010 issue. You’ll find the report
on page 18.
The beautiful Cotswold Water Park was once again the
venue for this conference, now an annual event, which was
held on June 7th to 9th.
In a change to the programme, the conference was
opened by the deputy chief constable of Cheshire, Graeme
Gerrard. Graeme has been a police officer since 1975. He
became assistant chief constable in 1998 and DCC in April
2005. His responsibilities at the Association of Chief Police
Officers includes chairing the Burglary Reduction Working
Group, being ACPO’s representative on the Home Office
Distraction Burglary Task Force and he is a member of
ACPO’s Acquisitive Crime Programme Board.
He is co-authored the National CCTV Strategy, published in October 2007. He is lead officer for CCTV in the
Cheshire Constabulary and is often called upon to comment on CCTV issues at a national level.
Graeme’s presentation focussed on the challenge that CCTV presents
for the police. He pointed out that rather than saving the police money,
it was actually quite expensive to investigate incidents when there was
CCTV involved.
“CCTV actually costs us a huge amount of money as well. Every time
someone puts a camera up, and a crime may or may not have happened
in the vicinity of that camera, we are duty bound to go and have a look at
what is on that camera,” he said. “That isn’t always easy: you have to send
someone out to recover the image, only to find it wasn’t looking in the right
direction or it was switched off or the quality wasn’t very good.”
Graeme mentioned the mapping project that Cheshire has undertaken,
which has been discussed in the pages of this magazine before. He said
it was an ongoing project but one that was yielding benefits already. In
addition to helping officers find evidence more quickly, Cheshire is also
able to say with some confidence how many cameras are in their force
area.
According to the latest count, there are:
• 1350 private systems
• 11,525 private business camera locations
• About 9000 of these overlook public areas
• There are 300 publicly owned cameras
• 22 per cent of systems keep images for less than seven days
• 9 per cent keep them for less than three days
• 43 per cent of images would be unsuitable for identifying an individual
With a population of one million, Cheshire’s camera count – if extrapolated nationwide – would imply there are less than one million CCTV
cameras in the UK (not including cameras installed in private homes).
Does that mean there are fewer cameras than generally believed or is
Cheshire Constabulary undercounting its cameras?
With that many cameras to draw upon for potential evidence, Graeme
said it’s important to find ways to extract value from them. Cheshire has
already taken an important step by mapping the camera, but of course,
knowing where the cameras are is only half the story: what do you do
with it once it’s recorded?
“So there are specific policy recommendations, and if you are ACPO
lead on something, you are under a
certain amount of pressure to ensure
it’s done right in your patch,” Graeme
said. “That’s not always the case but in
Cheshire we certainly felt under pressure to get it right, so over the years we
have been working on it so we can get an
end-to-end CCTV process and create a
good product from the footage that you
supply us.”
To that end, he’s created specialist Graeme Gerrard
teams to collect CCTV evidence and
process it. Cheshire uses specialist software to help with the recovery
process which means that some images can be processed at the press of
a button. Nonetheless, because of the myriad recording systems in use,
some evidence still requires specialist IT skills to recover.
“Having got the images, what is your process for identifying the person?” Graeme continued. “Do you just leave it to the street cop to wander
around aimlessly, holding up a picture saying, does anyone know who
this is? Because actually that’s what happens in some places.”
In Cheshire, identification follows a set process, starting with a query
of police records which is surprisingly effective. Graeme said it’s surprising how easy it is to sift through thousands of mug shots by typing in
identifying characteristics. This can narrow it down to less than 20 potential matches which can then be checked by a member of staff.
If this is unsuccessful, the image is circulated to officers with local
knowledge and, where there is still no match, to the general public
through local media.
Graeme ended by saying that the biggest problem faced by the police,
apart from the cost of investigating CCTV, was image quality. Most of
the systems, he said, were installed for business purposes which didn’t
include crime prevention and identification. It would be useful if there
was a standard against which system owners could test their cameras and
recorders to improve the quality.
Autumn 2010
12
Issue sponsor
CCTVImage
CCTV and missing persons
Another conference speaker was Charlie Hedges who is from the National
Policing Improvement Agency’s Missing Persons Bureau. He talked about
the role of CCTV in tracing vulnerable people.
Charlie is a veteran of the police, having retired two years ago after a
30-year career. He has been involved in missing persons issues for twelve
years and has helped write national policy documents about searching for
missing persons.
He explained the work of the Missing Person Bureau and the guidance
they issue to police working on these cases. The police response to a missing person’s report takes several stages: initial enquiries, risk assessment,
investigation and search. But at all times, the police have to be aware of
legal limitations which, to a distressed relative, might appear to be hampering a full scale investigation.
To help the police, the Bureau maintains a central database of all outstanding cases as well as unidentified persons, bodies and body parts. It
helps police to cross match and identify people and it gathers and collates
examples of best practice.
Child Rescue Alert is a key part of the Bureau’s work. It applies to all
children under 18 where there is a reasonable belief the child has been
kidnapped, or is in imminent danger.
After describing the work of the Bureau, he turned the challenge to the
audience and asked, how can you help us? Are there good practices being
implemented at local level? Do you believe there are improvements we can
make at national level? Can you make a useful contribution to our work?
Changes at the ICO
Judith Jones is the lead policy officer in the Public Security Group at the
Information Commissioner’s Office (ICO). She mainly looks after data
protection policy especially as it relates to personal privacy.
Wearing her CCTV and ANPR hat, she represents the ICO on the
National CCTV Strategy Board and the ACPO CCTV working group.
While the ICO has new powers granted to it – including the power to
levy fines for breaches of the Data Protection Act – the primary focus is
on education, awareness and good practice, she said. They want to bolster
public confidence in data protection by making it easier for organisations
that obey the law and much tougher for the minority of organisations that
don’t.
To help organisations in the CCTV sector, the ICO provides advice
and guidance in the form of the CCTV Code of Practice, Privacy Impact
Assessments, ICO audits, newsletters and campaigns. There is a wealth of
information on the ICO website (www.ico.gov.uk).
Under new powers, the ICO can launch audits with or without the consent of an organisation. For those who don’t observe the law, the ICO can
levy fines of up to £500,000 for serious breaches committed knowingly
or recklessly.
Before the ICO can impose a fine, it has to be satisfied under section
55A of the Data Protection Act 1998 that there has been a serious contravention that was likely to cause substantial damage or distress. In addition,
the contravention either has to have been deliberate or the data controller
knew (or should have known) it was likely to happen.
Having said that, the ICO believes that CCTV is a useful tool and it
looks forward to sensible and effective regulation being introduced.
Privacy and CCTV
Chris Brogan of Security International presented his views on “The Private
Security Industry and the Privacy Laws: Can They Co-exist?” Chris has
been a corporate investigator for 30 years. His mid-life crisis, he says jovially, led him to start jumping from airplanes at great heights [one hopes
with a parachute! – ed.] and reading for a law degree.
No parachuting was on show at the conference, but Chris did thrill
the audience with his unvarnished views about the challenges facing the
security industry from privacy laws. Ranging from the Data Protection Act
1998, the Human Rights Act 1998, the Regulation of Investigatory Powers
Issue sponsor
| Conference report
Act 2000, the Consumer Credit Act 2006
and the Freedom of Information Act
2000, the security industry could be
excused for panicking a bit.
Privacy International says privacy is
composed of information privacy, bodily
privacy and privacy of communications.
To these three categories, Liberty would
add the concept of spatial privacy, surely
an area upon which the CCTV industry
encroaches.
Because after all, what is security
but an intrusion into a persons privacy?
If the Data Protection Act is all about
processing personal data, isn’t the security industry also all about processing
personal data?
It’s not all doom and gloom, however.
Chris says the solution involves education, training, good practice and the
development of what he calls a privacy
mindset. Most of all, he counsels, don’t
panic. Reassuring words from a man who
has worked both sides of the issue, both
in the security industry and the law.
Should we, should
we not?
Charlie Hedges
Judith Jones
Remote access to CCTV footage is,
according to Colin Greene and Tim
Close, a thorny issue. Colin is a consultant and Tim works for Dallmeier.
Colin started with costs: there is an
urgent need to reduce costs and increase
efficiency to achieve more for less. One
way this can be achieved is by giving
stakeholders remote access to CCTV
footage on public systems.
It could speed up crime investigation, Chris Brogan
reduce the time suspects are held and
even allow the Crown Prosecution Service to have access to footage when
deciding whether to charge suspects.
In a questionnaire which was passed out to delegates at the conference,
Colin wrote: “I am working on a concept to reduce the amount of operator
time spent on ‘event copying’. Prior to video evidence being catalogued
and sealed, it is often copied, collected or sent for viewing elsewhere… the
whole process is designed to eliminate unnecessary video copying or visits
to a sometimes distant control room simply to view content.”
Those who are interested in getting involved in Colin’s research can
contact him at [email protected].
Tim Close then talked about Dallmeier’s experience at Bristol City
Council where they are helping stakeholders access CCTV remotely.
Using the Bristol Network (BNET), they are able to link Bristol’s control room to suburbs and nearby towns. They have created recording hubs
around Bristol which is more cost effective and resilient and also provides
quick access to images locally.
Remote access to images is provided to the police, parking services,
security services, facilities management and the city’s maintenance provider.
Dallmeier worked with Synectics to produce an interface for video and
alarm management in the control room. In the next stages of development,
they will link in the council’s car parks, regional railways, more schools
and who knows what else!
• See next page for pictures from the Tuesday evening dinner.
Autumn 2010
13
Conference report
| CCTVImage
CCTV Innovation
Pictures of the dinner on Tuesday night – thanks to Colin Greene and his camera!
Autumn 2010
14
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Rooms with a View
| CCTVImage
Driven to surveillance
DRIVING A TAXI can be a dangerous business.
Just how dangerous is illustrated by the case
of 71-year-old Gian Chand Bajar, a taxi driver
based in Gravesend, Kent, who was murdered
in May 2007.
At the conclusion of a trial a year later, Luke
Aujila – a local man in his early 20s - was found
guilty of murdering Mr Bajar by running him
over with his own vehicle. Aujila, who admitted
his was drunk at the time, had been attempting
to avoid paying his fare.
Sadly, violence against taxi drivers is all too
common. Working alone, at night, and picking
up strangers who may be worse for drink and
drugs leaves the drivers extremely vulnerable to everything from verbal abuse and
intimidation to robbery and assault.
Some drivers accept this as a hazard of
the job while others take steps to protect
themselves, including installing Perspex
screens between the front and back seats and
carrying personal attack alarms.
After the murder of Mr Bajar, there was a feeling that more had to be done to protect taxi drivers,
so Gravesham Council in Kent, in cooperation with Kent Police,
obtained a government grant to finance the installation of CCTV
cameras in 150 licensed taxis in Gravesend.
With the funding, vehicle owners paid £97 for £720 worth of
kit. On the basis that the kit was now affordable, the Council made
installation of CCTV inside taxis a condition of the licence.
Glad to have it
Gordon Bailey is one taxi driver who appreciates the value of
CCTV. In July 2009 he picked up a passenger from a pub at around
10.45pm. As he arrived at the destination, the passenger jumped into
the passenger seat and demanded the keys to the car before punching Mr Bailey in the face.
The passenger – 23-year-old Mark Heanan – pushed Mr Bailey,
64, out of the car and began kicking and punching him in the head.
Then Heanan took the night’s takings and fled.
Mr Bailey suffered fractures to his cheek bones and forehead and
doctor’s said that one more kick to the head could have killed him.
Despite the severity of the attack, Mr Bailey has returned to work.
He praises the CCTV system which recorded the entire incident and
provided vital evidence in the court case that resulted in Heanan
receiving an indeterminate jail sentence with a minimum time to
serve of 3 years and seven months.
“At the time it was installed, I didn’t want it, but now I’m glad
to have it,” Mr Bailey told me in an interview in his taxi. “Without
CCTV they would never have got him because it was dark when I
picked him up.”
Fortunately for Mr Bailey, the camera in his vehicle was fitted
with infrared LEDs, enabling the police to get a clear image of his
attacker.
Mr Bailey, who has been a taxi driver for 26 years, is no stranger
to violence and intimidation. Despite the presence of the camera he
was still badly beaten, but as he explained: “CCTV doesn’t stop it
Issue sponsor
Pictures: Tom Reeve
Driving a taxi can be dangerous. Drivers look out for each other and have radios to call for help, but
some in-car backup would be nice. Fortunately, CCTV can provide just the help drivers need. We
went to Gravesend in Kent, home of one of the few taxi CCTV schemes in the UK, to find out more
happening but you
get a conviction.”
Another benefit of the CCTV
images in his taxi
was the fact that
Heanan, having
been shown the images of his crime, pleaded guilty, saving Mr
Bailey the added burden of a trial.
And as Mr Bailey pointed out, in three serious attacks on taxi
drivers since the camera programme began, the perpetrators were
caught and pleaded guilty. As an added bonus, drivers have noticed
a marked improvement in passengers’ behaviour.
Given successes like these, you might ask why other councils
don’t copy Gravesend.
In-car CCTV growth
In-vehicle surveillance is a growth area, according to Niall Jenkins,
senior research analyst at IMS Research. According to a recent IMS
report, in-vehicle CCTV was enjoying double-digit growth before
the recession started to bite.
“Vehicle owners who install CCTV tend to be guarding against
false legal claims,” Mr Jenkins said. So far, he noted, insurance
companies have not been offering significant discounts for installing CCTV, but this may change as they begin to see the evidence
of its effectiveness.
In the taxi market specifically, installations tend to be driven by
legislation, with driver-owners reluctant to spend anything unless it is
absolutely required. He noted that Australia was one of the few countries where IMS had found the government was pushing taxi drivers
to install CCTV through regulation and financial assistance.
Clearly when it comes to safeguarding taxi drivers, the UK lags
behind Australia. As it emerged in my visit to Gravesend, this is one
of only two councils in the country that are known to be requiring
CCTV to be installed in taxis.
Cont’d next page
Autumn 2010
17
| Rooms with a View
CCTVImage
Road blocks to taxi CCTV
One can’t help but recognise that a major blocker to in-cab CCTV
is the cost. The kit that Gravesend installed three years ago cost
£720 including installation, according to Simon Lowndes, managing director of Video Vest, one of the two companies contracted by
Gravesend to install the kit.
Video Vest installed a package of equipment comprising a
mini-dome camera, hard disk recorder and a miniature dashboardmounted video monitor. Because the system is wired into the
vehicle’s fuse board (so the system will start up automatically when
the ignition is switched on) and there are wires to be run under the
dashboard and back to the boot, it has to be installed by a qualified
vehicle electrician which adds to the cost.
Gravesend was fortunate to receive a government grant and
matching funding from the police and the council. In all it received
£118,000 which helped over 150 taxi drivers get the kit.
On top of the cost is the resistance from taxi drivers to new technology. Many of the drivers I spoke to admitted that if it hadn’t
been a requirement of licensing, they would not have installed the
kit even at the subsidised price. However, having benefited from its
presence for the past couple of years they were equally adamant that
they wouldn’t do without it now.
Camera defence
Apart from being assaulted, one of the worst things that can happen to a driver is to be accused by a female passenger of sexual
assault.
As senior licensing officer Christine Hills explains, Gravesham
Borough Council has to suspend a driver’s license as soon as an allegation is made. “In the year leading up to the installation of these
cameras, Tim Worthington [public carriage officer for Gravesham
BC] had to suspend four drivers, all of whom had allegations of
PC Chris Fuller and Simon Lowndes
sexual impropriety made against them,” she said. “Eventually it was
found that there was no foundation to the claims but meanwhile you
had four drivers who had had to go home to their wives and say,
sorry, we can’t pay the mortgage this month because I’ve got this
allegation against me.”
The security of the tapes is of paramount importance to the credibility of the system. As Mr Lowndes explains, this is why the
DVRs are locked in a box in the boot of the car. The only access to
the system is with a remote control which is in the possession of Mr
Worthington and the Kent Police taxi liaison officer, Chris Fuller.
Although the recording is safeguarded, one controversial element
of the system is the recording override switch, says Mr Lowndes,
explaining that the switch is there so drivers can, at their discretion,
turn the camera off.
If there’s any doubt that this could be abused, Sgt Graham James,
crime reduction officer for Kent Police says that there has never
been a case which the police have investigated in which the relevant
recording wasn’t available. And if it turned out that the system had
been switched off, the onus would be on the driver to explain why
it hadn’t been working.
Sharing the knowledge
Gravesham BC is keen to share its experiences with other councils
who are considering going down the same route. They have hosted
several delegations from other councils including West Mercia to
explain what they did in Gravesend and what they would do differently next time.
Ms Hills and the rest of the team encourage councils to take an
active role in promoting CCTV in taxis, even if they don’t have the
means to fund it, if for no other reason than to encourage drivers to
install good kit that is easy for the police to access.
“What is happening in Dartford is that drivers are going out and
getting their own kit, which is laudable,” says Sgt James, “but it
causes problems for us because of the various ways their systems
can be set up. By the council not implementing a comprehensive
system, it causes us more problems and I imagine that is the case up
and down the country.”
Gravesham Borough Council has taken a big step in safeguarding
the taxi drivers in their area, which appears to be much appreciated
by drivers and the public alike. It remains to be seen if other councils will follow their lead.
The man who attacked Gordon Bailey is in prison
thanks in part to evidence from a CCTV camera
• If you want to learn more about taxi CCTV, please contact PC Chris
Fuller, Private Hire & Taxi Liaison Officer at Kent Police on 01474366349 or [email protected]
Autumn 2010
18
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CCTVImage
| CCTV innovations
CCTV gets FIND
Visimetrics (UK) Ltd is finalising a £1 million project to significantly reduce the search time of large
periods of CCTV recordings for key points of evidence. The R&D project team includes the DTI’s
Technology Strategy Board, Loughborough University, PERA, CCTV User Group and Visimetrics
Inputting key parameters causes the system to search its database of categorised CCTV objects
FOLLOWING THE London bombings in July 2005, the Metropolitan
Police Service reviewed over 100,000 hours of CCTV footage as part
of their incident investigation. This process consumed a huge amount
of operational man hours and significantly increased the amount of
time required to progress the investigation. The issues faced by the
police in this instance inspired a technical solution to significantly
reduce the time, man power resources,(and costs) needed to review
large amounts of CCTV recordings while searching for key points of
evidence.
FIND - Forensic Investigation Network Database – has been developed with the capability of linking to any CCTV recording system to
create and index key objects of interest at the time of video capture
and storage. The technology works by allowing operators to search
via a powerful ‘FIND’ processing engine that immediately identifies
relevant footage. By inputting key parameters, the system will search
the database of classified objects and display relevant images using
thumbnail identification, ready for review. The speed of response is
derived from searching the object data index, rather than the traditional video based “region of interest” search, using selected areas of
a specific camera.
FIND emerged from initial research undertaken by Loughborough
University evaluating the most technically challenging aspects of
using automated video analysis to search large volumes of existing
Issue sponsor
CCTV recordings for key or ‘known’ objects
of interest.
Professor Eran Edirisinghe is project leader at Loughborough University and he sums
up the projects initial obstacles. “Performing
complex video analysis on recordings from
public space cameras in particular proved
very challenging. We had to overcome many
limitations affecting image quality. These
include camera position, height, skew and
shake as well as common issues such as Craig Howie
lighting, colour consistency and video interlacing. Resolving these issues is essential in order to perform accurate
evaluation to reach a stage where we could actually begin to analyse
the video”.
Two areas in particular quickly became evident as barriers to
progress: colour consistency and lighting/shadowing. Professor
Edirisinghe and his team developed algorithms to overcome these
barriers and this dramatically improved the video consistency and the
accuracy of results.
Generating colour and lighting consistency formed the foundation
for the research and development of a comprehensive set of algo-
Cont’d next page
Autumn 2010
21
| CCTVImage
CCTV innovations
rithms specifically aimed at resolving vehicle classification, people
classification, license plate identification using CCTV cameras, text/
logo detection, baggage detection, complex background processing
and PTZ compensation.
A number of elements within the development of these algorithms are
described by Professor Edirisinghe as unique. These include:
• Ability to detect and recognise vehicle licence plates (full and partial
matching) from CCTV footage captured using non-dedicated cameras
• Automatic colour consistency to remove the effect of scene illumination
changes (type of light sources, time of day) as effectively as possible, maintaining the ‘colour’ specification consistently
• A baggage detection approach to detect pulled luggage, backpacks and
briefcases
• A hierarchical, hybrid, top-down and bottom-up object description
approach that optimises the search periods for complex filters. Such filters
include object character recognition of license plates using CCTV cameras
or logo filters specifically on moving vehicles.
• Dynamic background generation and object tracking to detect moving
objects and separate them while camera pan, tilt, zoom is in operation
• Video annotation up to x5 real time with hardware implementation.
It’s all in the metadata
FIND functions by the creation of a database of key objects of information extracted from the video as it is being recorded. This information
is normally referred to as metadata and provides the source of results
for all future searches. The stored metadata is negligible in size when
compared to standard resolution and frame rate video. Thus storing
all key objects of interest from an entire system in this way becomes
irrelevant in overall storage terms, when compared to the video storage
requirement.
The metadata is created in real time by processing the recorded video
using the unique algorithms. This process captures all relevant objects
within each video scene to give operators a wide range of search criteria for
any future investigation.
As an example of the scope of search the criteria can be set to “person
wearing red shirt”. Further refinement can be added to achieve “person
wearing red shirt, carrying a back pack at a specific time of day.” Searching
in this way then occurs across the entire source of metadata from all
cameras. This produces the most comprehensive set of results from entire
recording systems using a single step process.
FIND classifies objects as part of its identification process. Object
classification is based upon a hierarchical approach beginning with the
determination of either vehicle or person(s). Once a person(s) or vehicle
has been classified, further feature determination is performed, right down
to very basic attributes such as shape, colour, location relative to the frame,
time, characters etc.
Basic features are then used to find derived attributes such as the presence
of a suitcase, backpack etc. when classified as human objects. In vehicle
classification derived attributes take the form of number plates, logos, signage etc. The derived attributes are stored alongside the basic attributes for
use in all future searching.
Applying any level of search criteria produces a column of results in
descending order with the most accurate first, dropping down to least accurate at the bottom. FIND uses a relevancy metric that specifies whether an
image is an appropriate match to the operator’s search criteria. Anything
falling below a user based threshold, is not displayed to the operator. The
‘relevancy’ is primarily determined by object classification and colour similarity and scored according to accuracy.
The threshold value depends on the ‘confidence-level’ set within the
user’s search criteria; if the operator is not confident on the accuracy of the
off-line intelligence, for example, then a wider response “confidence-level”
can be applied. The algorithm processes and outputs data on all objects
within the overall camera view of every camera in real-time. The search
then processes the identified objects and provides the results. Further extension of the search criteria can also be achieved using wild card searches,
The userfriendly GUI
and query
builder
particularly relevant to
partially
identified
license plates or text
logos.
According to Craig
Howie, Commercial
Director of Visimetrics, “FIND will reduce the search period of days,
weeks or months worth of digitally recorded video down to a matter of
seconds. The range of search criteria, evidential algorithms and pre-indexed
video gives users the means to view the matching images as they work. The
speed and accuracy of results makes the running and re-running of searches
practical as more off-line information relating to an incident becomes available.”
Howie continues “There is no need to select individual cameras, ’regions
of interest ‘or wait for short sections of video to be indexed on-demand
before viewing. FIND searches the pre-indexed video across the entire
recording system to quickly identify images matching the operators search
criteria.”
Object searching using FIND is wide and varied, covering virtually all
reference points essential in narrowing the identification process using
recorded CCTV images. The key component of FIND’s success is the ability to deal with scene lighting including colour constancy compensation and
the removal of shadows.
In case of searching for a particular person - or persons - it is possible to
search on criteria such as;
1. People wearing a particular colour or combination of colours of clothing
2. People carrying/pulling luggage such as back packs or suitcases
3. Identify individuals running among walkers
4. Identify people wearing clothing containing logos
5. Search for specific characters on clothing i.e. N, M, P or Q
Opening up the search for vehicles FIND enables the following operations;
1. Search for a particular vehicle type such as car, bus, van, lorry
2. Search for a particular colour of vehicle type – i.e. a white van
3. Search for a given speed in combination with car type and colour
4. Search for a vehicle with a known number plate
5. Identifying from the sub-set of a number plate such as characters or digits
only
6. Search for vehicles with visible text on the body
FIND will soon be available as an extension to existing recording
systems. The development process for FIND has always been structured
for true portability of the algorithms and metadata creation for use within
embedded products such as IP cameras, video encoders or DVR/NVRs.
The final stage of the project will include a software interface providing
the means to integrate the search tool with legacy or third party applications
and systems.
• For further information on FIND, its scope or availability contact Craig
Howie directly on 01292 677 788 or email - [email protected].
Autumn 2010
22
Issue sponsor
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| CCTVImage
Opinion
What’s happened to the Strategy?
All’s quiet on the regulatory front. Despite promises from the Prime Minister and the Home
Secretary, the National CCTV Strategy and the regulation of CCTV sits becalmed and the National
CCTV Strategy Board is as silent as the interim CCTV regulator. What’s going on, asks Tom Reeve
SINCE THE PUBLICATION
of the National Strategy in
October 2007, when it was
well received and welcomed
by the CCTV community, we
have seen some progress in
implementing the 44 recommendations.
Seventeen recommendations were implemented by the
end of last year, although as
the chairman of the National
CCTV Strategy Board Graeme
Gerrard commented, the 17
recommendations were organic by nature, and the board will
continue to review all of the
recommendations.
Remember this?
The most important recommendations to be implemented
established the National CCTV Oversight Body and appointed the
interim CCTV Regulator. Since then, there has been silence: from the
Government, the Home Office, the board and the Interim Regulator.
That silence has not just been on the 17 recommendations or the
remaining 27, but on the Strategy and the entire subject of regulation
of CCTV.
Radio silence
The Coalition Agreement included the key phrase to “further regulate
CCTV” in its announcement, but since then… nothing.
The CCTV website is not available and enquiries to the Programme
team and the National Strategy Board bring the response that “we
are awaiting Ministerial direction on what they mean by ‘further
regulation’”.
Asking questions in Parliament has also produced nothing of any
help. On 28 June this year, MPS Margot James and Ian Lucas asked
what plans the government had for regulation of CCTV. James
Brokenshire MP, Parliamentary Under Secretary of State at the Home
Office, replied: “We have stated that we will further regulate CCTV.
We will introduce detailed proposals in due course.”
He added: “The use of CCTV has increased in the absence of a specific regulatory framework. For reasons of proportionality and retaining public confidence, it is important that there is appropriate regulation, and it is interesting to note that the previous Administration
recognised that when they appointed the interim CCTV regulator.”
On 9 June, the Prime Minister, replying to a question from Labour’s
Harriet Harman MP, said: “On surveillance, let me be clear that I
support CCTV cameras. I have them in my constituency and they are
very effective, and when I worked at the Home Office many years
ago I championed such schemes, but I think everyone understands
that the level of surveillance has become very great in our country…
We will be bringing forward legislation to deal with that.”
On 8 September, Home Secretary Theresa May said: “On CCTV,
we have said that we want better regulation of it and automatic
number plate recognition - ANPR - and it is right and proper for us to
introduce that. If the Labour party thought that there was nothing to
be done about CCTV, why did it start looking at introducing some-
body to examine the regulation of CCTV? The regulation of CCTV
is important…”
Freedom Bill
All well and good, but Parliament has now returned and according
to Deputy Prime Minister Nick Clegg, the Freedom Bill will be published in November. This is likely to be the Bill that will introduce
any proposed regulation.
Meanwhile, the National Strategy Board has not met since the
election, the Regulator’s interim appointment comes to an end in
December, and still no suggestion about what “further regulation”
might mean.
There is, perhaps naively, a belief that the engagement will take
place before proposals are laid before Parliament. But we still do not
know who the consultation will be with.
Will it include the public, the CCTV community and key stakeholders in the industry? Remember, this is a Government that is promoting the “Big Society” and the forward to the Coalition Agreement
said that it wanted to “…shun bureaucratic levers of the past and find
intelligent ways to encourage, support and enable people to make better choices for themselves”.
In a speech on reform by the Deputy Prime Minister in May 2010,
Nick Clegg said that the Government would lead a “power revolution”, a “fundamental resettlement of the relationship between state
and citizen that puts you in charge”. And he added: “The Government
will end the culture of spying on its citizens” and “CCTV will be
properly regulated”.
So put simply, CCTV is to be regulated, we the public and the
industry can expect to be involved - but when?
In the meantime, CCTV continues be part of the sacrificial
lamb for local authorities who are coming under intense pressure
to reduce their costs: no thought appears to be being given to the
impact on crime or community safety either by the government or
local authorities.
We cannot continue to sit becalmed as the pressure comes on
CCTV managers and operators across the country.
The previous Government’s desire to raise standards across the
CCTV industry - for which it was constantly hounded by the Minister
now responsible for this when he was the Opposition spokesman on
policing - now appears to have been forgotten by this Minister, the
Home Office and the Local Authorities.
If we do not see clear action or direction, and soon, the gains that
have been made since the publication of the National Strategy will
be lost.
Without either the strategy or regulation, the pressure on the police
to respond to crimes with the assurance that CCTV evidence is available - only to find that it is not recorded, cannot be downloaded, or that
the quality and lighting is so bad that it is not usable - will grow. In
the meantime hours of valuable police time will have been wasted.
We need to push the government to either re-engage with the
National Strategy, or make clear what regulation it is likely to
impose, and as importantly how it expects local authorities to deliver
their community safety responsibilities and support the police, with
ever decreasing funding.
• Tom Reeve is editor of CCTV Image and managing director of
Security Media Publishing. [email protected]
Autumn 2010
24
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Display solutions
Chance to shine
Perhaps second only in importance to your cameras, the display solution you choose for your
control room has an impact on staff performance, running costs and – let’s admit it, it is
important – aesthetics. We talk to some manufacturers about their solutions
THE OPPORTUNITY to add significant value to a control room’s
functionality, extract more potential from the operators manning
it, and simultaneously improve important operational factors such
as energy efficiency and environmental credentials, is a tempting
prospect. But in these economically constrained times, can investment in control room display technology to achieve these results
really be justified?
For some public sector control rooms there may not be a longterm choice, for the lifespan of traditional cathode ray tube (CRT)
displays and monitor walls is finite.
What’s more, their comparative efficiency and effectiveness is
increasingly questionable in the context of significant technical
advances in display technologies. These now deliver noticeably
improved resolution images using, for instance, space-saving flatscreens and cube displays to handle evolving types of information.
Older CRT displays no longer allow operators to adequately display
increasing amounts of computer data overlays onto video – an effect
that can be likened to an ‘electronic piece of paper’.
Modern display systems can show maps of the surveillance coverage area with camera positions marked, which can then be combined
with other data such as GPS vehicle tracking. All of this information
can be interactively meshed with live and recorded picture feeds
from CCTV and IP cameras. Compare that to CRT monitors that
don’t even allow you to alter the format of the text labels and you
can see why you might want to upgrade.
S AY
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Modern display screens can be custom made to fit each control room
environment, with the processors behind the digital display able to handle
any number and size of images. They are said to reduce operator fatigue as
they’re easier to work with, while control room managers wishing to continue using existing video matrices can easily replicate their monitor wall.
Looking for more customers? Start with a Merlin3 control system
IT IS LIKELY that with a change of
Government coupled to a massive public
deficit that pressure is going to come on
finances for public projects, and because of
the politics involved in CCTV it is likely to
be one that much of the focus will apply.
But what does this mean to CCTV control
rooms? With the reduction in available cash, control rooms will have
to do more than just monitor CCTV to justify the expense in operation.
Even without new capital expenditure the operating costs will have to
be reduced and managed. One way of doing that would be to increase
the range of services that a control room can provide and make use of
standardised equipment rather than proprietary solutions.
Obviously the more flexible a control room can be the more revenue
it can generate. Additionally since June of 2010 all government agencies
have a direct instruction to work together to bring effective costs savings
across departments and to avoid duplication. This will potentially mean
a relaxation in various policies that have previously denied by cost, for
example, the monitoring of alarms by CCTV control rooms.
For example, if you monitor an alarm and verify it visually you do
not have to go to the expense of setting up a control room that fully
complies with the requirements for a control room that only monitors
alarms without any verification by CCTV.
By using existing CCTV systems (DVR, NVR and IP cameras) and
linking them to alarm activations you can immediately upgrade security and monitor the system in any control room. In the Initsys system
this is done by the Merlin3 network – no hardware change is normally
required.
Initsys’s Merlin3 and its associated network VerifiedAlarms is Europes’ market
leader for integration of alarm signals and
CCTV. The highest growth security companies across Europe all have one thing in common: they use Merlin3. In order to sustain
their growth they have to provide a range of
services to their customers – they have the ability to say yes more often
than their competitors.
By simply linking existing CCTV systems to alarm signals it is possible to maximise profits from existing customers, without the cost of
installing a specialised CCTV camera transmission systems.
Merlin3 encompasses alarm management correctly integrated with
CCTV systems and access control, in-built video wall management and
a range of supplementary services such as key and key holder management, energy data collection/processing, guard tour management and
lone worker/track and trace.
Merlin3 is compatible with most of the major digital video recorders, NVR and IP cameras and is capable of recording images to its
own database for digital locker purposes or to enable a mix between
analogue and IP systems. Merlin3 is also capable of recording from
HDCCTV and broadcast TV.
Merlin is also a fully featured package for the control room operator: no matter what type of CCTV system or alarm is connected, it
all appears the same to the operator. The operator can also make and
receive incoming telephone calls, send audio warnings and listen to
protected premises.
In short, Initsys can enable any control room to say “yes” more often.
Autumn 2010
26
Issue sponsor
| Display solutions
CCTVImage
P ERFORMANCE
ART
NEC launches MultiSync 46-inch LCD, with ultra narrow bezel
NEC Display Solutions (pictured opposite) continues to reaffirm its
Number One Brand (MEKO Q1’10) status for commercial public
displays through innovative technology development, resulting in
new product launches to deliver the highest quality display technology to market.
Launched in September, the MultiSync® X462UN 46-inch LCD
public display represents the new generation of ultra-narrow bezel
display superseding the successful X461UN, the first display of its
kind to be shipped.
The new MultiSync® X462UN boasts “Dark Edge Compensation”,
known as “EdgeComp”, an innovative function developed by NEC
Display Solutions to ensure an even distribution of light across the
panel. The new version also offers additional and improved network
features, as well as a future-proof DisplayPort connection which
allows higher bandwidths and longer cables.
Video wall solutions are proving to become the technology of
choice in the command and control room sector offering advantages
such as lower initial investment cost, lower operating costs, and shal-
Chris Berry, MD of telemetry and telematics specialist Initsys, points
out that the UK is still ahead of the pack in terms of CCTV and that modern
control rooms are “increasingly utilising video analytics – throwing video
for operators to view as event-driven alarms occur, instead of passively
displaying real-time images”.
Initsys’ recently launched Merlin 3 command and control software
incorporates alarm monitoring linked to access control, CCTV, intruder,
fire and building management systems, associating cameras to these
systems’ alarms to assist the work of control room operators. Unveiling
Merlin 3 at this year’s IFSEC exhibition, the company demonstrated the
system using a video wall comprising four 52-inch Mitsubishi Electric HD
LCD screens with an overlapping display and showing a combination of
data including 3D maps.
Future proof
Berry believes that the broadcast sector will be an important proving
ground for display technologies finding their way into surveillance control rooms over the next five years. He cites innovations such as HDcctv
(CCTV Image, July 2010) and organic light emitting diode (OLED) displays as likely to prove particularly influential over this timeframe, with
the latter offering advantages including a thinner and lighter alternative to
liquid crystal displays derived from OLED’s ability to function without a
backlight. “I don’t see megapixel IP being necessarily so important in the
future, because I believe it will be gradually superseded by HDcctv. I was
amazed by the comparative quality when I first saw it,” he comments.
Berry also mentions Dataton’s Watchout multi display software as a
technology set to take off in the near future, coming again out of the broadcast sector. Watchout creates wide-screen images as large as required,
according to its supplier, integrating still images, video, live footage, animations, sound and graphics, The software combines multiple projectors
or other display devices with standard computer and network technology,
utilising the full resolution of projectors, monitors, video wall cubes or
LED displays.
Chris Berry says it also offers a solution to the difficulties that can be
encountered using digital light processing (DLP) when joining images
to form a single display. “Watchout removes the seaming effect that can
otherwise result and gives DLP technology a new lease of life. In fact
a Watchout-based video wall system could provide a feasible and comparatively cost-effective alternative to rear-projection displays, which have
fallen in popularity recently because of the struggle they generally have in
providing sufficient definition for HD or megapixel images.”
Concurring with that sentiment, Jonathan Cooper, business development
consultant for NEC Display Solutions, notes that by comparison LCD
Issue sponsor
lower depth requirement. NEC’s video wall solution comprising the
new X462UN offers a number of flexible add-ons such as calibration
kits, DVI Daisy chain boards and over-frame kits alongside high end
features such as heat management tools, scheduling capabilities and
carbon footprint metering built in as standard.
Whether it is for an Oil and Gas, Blue Light, CCTV, Data Centres
or Telecommunication application, the mission critical nature of control rooms ( often operational 24/7/365) specifies the need to employ
the highest quality display delivering the highest assurance of longevity. With an unparalleled reputation as a brand that you can trust for
quality and reliability, NEC demonstrates enviably low failure rates,
backed by a robust warranty and support process.
The flexibility of the X462UN video wall solution allows for swift
and simple swap outs should maintenance support be required. NEC
is renowned for products designed to stand the test of time. The
X462UN uses advanced technologies including heat management,
automatic brightness control and eco mode to help prolong the display’s life and to reduce the Total Cost of Ownership.
technology can offer high display quality combined with lower capital and
operating costs, the latter derived from savings in consumables and ongoing service and maintenance charges. “LCD panels don’t take up as much
‘footprint’ either and power consumption compared to old technology such
as CRT is considerably reduced. The move to LCD screens is also being
boosted by the reduction in bezel widths,” he declares.
NEC’s new Multisync X462UN 46-inch LCD video wall panel, for
instance, has a 7.3mm content-to-content gap along with a specification
including ambient light sensor, heat management, and tools to calibrate the
image across the screen. The product is designed to provide flexibility and
high performance whilst minimising power consumption and monitoring
carbon footprint savings, according to the company.
Cooper adds that other display technology trends of note include LEDbacklit LCD screens (for both desktop monitors and video walls), which
offer lighter weight units, further reductions in power consumption, shallower depths and uniformity improvements compared to CCFL (cold
cathode fluorescent lamp) backlighting. An additional advantage is the
ecologically attractive removal of mercury and halogen associated with
CCFL. These benefits are included in NEC’s newest desktop product, the
Multisync EX-series 23-inch monitor. This product includes the latest
generic Displayport digital display interface standard.
Meanwhile, support for the advantages of LED light sources can also
be heard from Mitsubishi Electric. The company’s Seventy Series display
wall cubes offer the option of either conventional mercury lamps or LED
lighting, with the solid-state LED route said to provide advantages such
as dispensing with the consumable items of lamps and a rotating colour
wheel, together with richer colours, a more uniform screen brightness and
more stable colour performance.
A look at the specification tables reveals that a lamp system’s average
lifetime is 10,000 hours in ‘normal’ mode (reducing to 6000 hours in
‘bright’ mode), compared with some 80,000/60,000 hours when using an
LED light source. So is a decision to opt for LED a ‘no-brainer’? Jason
Cox, business manager in Mitsubishi’s Display Engineering division,
explains the comparisons involved in this choice: “There is currently a
premium of around 10 per cent to be paid for using LED over conventional
lamps, although this cost would be recouped over its 60,000-80,000 hours
lifetime. LED is a newer technology for this type of application, but as
happens with other technologies that come onto the market and achieve
take-up this price gap will narrow as the demand for LED grows. The technology’s energy efficiency and environmental credentials will reinforce its
attractions too.”
Cox adds that Mitsubishi’s Seventy Series is based around modular construction benefits, in terms of its physical installation. In practical terms,
Cont’d next page
Autumn 2010
27
| CCTVImage
Display solutions
that means the display could, for instance, be upgraded from XGA to HD
resolution via specific ‘change-outs’ of individual elements of the display
system – retaining elements such as cabling and processing modules
– without the need for wholesale equipment replacement.
Front access
From a maintenance perspective, display units such as wall cubes have
traditionally been accessible from the rear of the units. Yet LCD has
brought in the option of front access – an alternative that provides more
flexibility for control rooms where space is at a premium. As Chris
Berry of Initsys points out, health and safety considerations and fire
regulations ask for a minimum 1100mm walkway behind a monitor/
video wall, so front access appears to offer an operational advantage.
But Mitsubishi’s Jason Cox notes that an inevitable consequence of
front access is that the bezel, or mullion, will be wider as a result.
In the meantime, returning to the theme of equipment lifetime costs, 15year-old German display systems manufacturer Eyevis provides a range
of display solutions including DLP cubes and LCD screens, alongside
graphic controllers (with IP decoding) and wall management software.
Spokesman Max Winck says a dual-lamp backlit cube display will
provide reassuring backup to the 10,000 hours MTBF rate of a single
lamp. But the alternative of LED illumination will increase that lifespan to
50,000 hours. Hence the company’s introduction of cube displays ranging
in size from 50-70-inch units, providing resolutions from XGA (1024 x
768), full-HD (1920 x 1080) up to WUXGA (1920 x 1200). A cognitive
based method of light source adjustment is claimed to ensure a uniform
colour appearance over the lifetime of the LEDs.
As Winck points out, a modular matrix of screens made up of LCD
monitors or DLP cubes is generally controlled by a so-called split controller which provides special graphic boards for incoming and outgoing
signal sources. Using these graphics controller units, all connected signals
and sources can be displayed on the large screen wall.
Eyevis’ recently launched EC cube displays using one-panel DLP technology with RGB LED illumination, said to ensure unseparated image representation on-screen. A heat-pipe cooling system is reported to maintain
the system within recommended operating temperatures, even in warmer
environmental conditions. The company additionally provides a colour
management system, designed to precisely determine the white point of the
LED light source and adjust the colour values of all primary colour channels accordingly, with the aim of providing a homogenous representation
of colour and brightness across the whole display.
M ORE DISPL AY SOLUTIONS Whether its budget or function, your criteria can be met
eyevis displays for any budget
Brighter display solutions
eyevis is a leading manufacturer of large screen display systems and
video walls, with applications ranging from control rooms and traffic
centers to advertising displays and virtual reality. “We use the latest technology and quality
components, and our product range is broad enough
to entertain any budget for
any project,” the company
says.
Thanks to many years
of experience and technological advantages, eyevis
is the ideal partner for the
realisation of complete and
customised solutions. “We create every component necessary for
the overall system,” the company says. “This means that in addition
to the display method itself – whether it is rear-projection cubes,
LCDs, frontal-projection units, or Laser Phosphor Displays – we also
develop the graphics controllers and user-friendly wall management
software that allows you to control your display.”
Of course, the technical support team is always ready to assist its
clients with any questions they have. “This allows us to fulfill the
high requirements of our customers and help them realize the perfect
visual solution, every time.”
Some of eyevis’s latest products include the Netpix4800 graphic
controller and the 55-inch LED-backlit display with Super Narrow
bezel. “The Netpix4800 controller allows for multiple connections
from analog video, digital video, and graphic sources, and by utilizing
Switch Fabric architecture, all sources can be displayed simultaneously on your display wall in full frame rates,” they say.
Meanwhile, the LED display combines the slim frame of an LCD
monitor with the beautiful picture quality of an LED rear-projection
cube. “It is designed specifically for video walls, because with the
Super Narrow bezel, the pixel-to-pixel gap between adjacent units is
only 5.7 mm – perfect for providing a smooth, seamless picture over
any size video wall.”
Quality products, complete system realization, user-friendliness,
and customer service: these are part of the philosophy behind the
perfect visual solutions from eyevis.
The Seventy Series LED cube engine from
Mitsubishi Electric is ideal for an array of
installations including mission critical
and control room applications.
Mitsubishi has long-recognised the
potential benefits of LED lighting for
its cube products. Unlike conventional
mercury lamps, solid-state light sources do not need a rotating colour wheel;
their wider gamut delivers richer colours and produces a more uniform screen
brightness. They also create far less long-term environmental
impact, and the elimination of consumables such as lamps and replacement colour wheels reduces the long-term cost of ownership.
The new cubes share a common set of features with the conventionally-lit Seventy Series cubes, features designed to make them quick to
install and easy to manage. Seventy Series cubes can be supplied with
a unique Auto-Geometry set-up option that produces perfectly-aligned
images automatically. Built-in sensors monitor light output and share this
data with neighbouring cubes, enabling the dynamic colour and brightness balancing system to maintain an extremely accurate colour/brightness balance over the whole display without the need for an external
computer. In the new LED version, the red, green and blue LED light
sources are monitored individually for even greater accuracy.
The LED version offers three different brightness modes, for normal,
bright or economy operation. Power consumption and light output is
adjusted automatically to ensure the best quality image in each mode.
Mitsubishi’s unique Colour Space Control manages the colour balancing of multi-display walls automatically, and the company’s innovative
Digital Graduation Circuit ensures each cube delivers true, uniform edgeto-edge brightness.
On-board intelligence is another hallmark feature of Seventy Series
products. Built-in processing enables multi-window displays to be created without an external processor. A range of optional input boards
provide DVI, VGA, composite and component video, SDI and HD-SDI
inputs, with 2 input connectors per card. For more complicated applications, Seventy Series LED can be used with Mitsubishi’s VC-X3000
processor and D-Wall software suite to create an extremely powerful
turnkey display system.
Autumn 2010
28
Issue sponsor
| CCTVImage
Video analytics
We’re all excited by analytics
Face it, we’re delving into the realms of science fiction here: computers that understand what
they’re looking at. Although we’re not quite there yet, there is still a place for this remarkable
technology and as the software improves and computers get more powerful, it will only improve
VIDEO ANALYTICS is one of
the most exciting fields of development in the CCTV sector.
Admittedly, none of us wants
to appear too enthusiastic, or
look foolish in our expectations
– not like the police inspector
who recently asked one company
if their software could spot concealed weapons in video footage (to which came the common
sense reply ‘well, can you spot
concealed weapons?’ – obvious, we’d never have asked that
one…)
Certainly anyone who has followed developments over the last
three or four years has taken on
board the ‘expectation management’ message from developers.
And yet - analytics have come
such a long way in such a short Computers have
time that much more impressive
things are surely waiting just over the horizon, aren’t they?
Eye on the horizon
to be taught things that humans take for granted
But what are the short term development prospects for analytics systems, and is it worth buying them now rather than waiting a couple
more years? The answer to the second question is undoubtedly yes,
analytics can be a useful tool right now for a growing number of
applications.
Our expectations may have been ‘managed’ but it’s clear that the
best systems already do some jobs very effectively: spotting intruders in ‘sterile’ zones, counting people or vehicles, identifying when
something moves that shouldn’t move (or vice versa).
The viability of analytics techniques – the fact that they now offer
practical solutions to real problems - is being driven forward not just
by increases in computing power or the refinement of algorithms, but
also by the fact that the latest cameras and surveillance equipment
produce higher quality images for the software to work on.
Further, companies such as Ganz Solutions are putting forward
some good, practical ways that analytics can be used. The latest edgebased Ganz VCA solutions can help save money, or bring in more
revenue, and the company hopes that this will appeal to cash-strapped
local authorities and other major system users.
One of the most knowledgeable practitioners working in the analytics field is Geoff Thiel of VCA Technology whose software is among
the front runners and is used by a number of major CCTV equipment
manufacturers as the basis for their analytics solutions.
Geoff sums up the current level of development with a neat image:
“If the goal is for your system to be capable of analysing video as well
as a human being, then we’re at about mouse level. What I mean by
that is that if a person wants to fool a mouse, all they have to do is
sit very still. If the person doesn’t move then the mouse won’t ‘see’
them. That’s about the level of sophistication that analytics have
reached.”
The gulf that separates mouse vision from human vision is a
massive one – to get from one side to the other entails a step-change
improvement from just ‘seeing’ to actually acquiring some sort of
understanding.
“We might be able to get to that level, if you give me a computer
that’s ten thousand times faster and then build in all the knowledge
that I’ve been learning from the moment I was born. But then if we
could do that we’d have robots doing our jobs as well. Those developments would have much more massive implications for automation
and our society than just how well analytics works!”
Fantasy & reality
It’s useful to keep this perspective in mind when thinking about why
analytics systems find apparently easy tasks impossible to deal with
(and why those scenarios in TV dramas really are fantasy).
If you place a toy car on your windowsill you can make it appear
to be the same size and shape as a real car parked outside on the road.
To us the difference is obvious and we can see at a glance that the two
are totally different things.
But our ability to make this apparently simple distinction is based
on very subtle visual clues such as reflections in the glass, shadows
around the objects, the different quality of light inside and out, and
colour subtly reflected from one object onto another. We are not
always consciously aware of all these ‘cues’ but we still interpret
them in an instant. Crucially, we also use context: we know that there
are such things as toy cars, and real cars and we know lots of small
ways in which they look different.
Geoff gives an example of an apparently simple analytics task that
proved much more challenging than expected, and almost cost one
system supplier its incumbent position with a large retail chain-store
customer.
“We were contacted by the company which was very worried that
their current analytics weren’t working at certain times of day in certain stores. The system was supposed to count people coming into the
stores but it was getting massively exaggerated footfall-counts in the
Autumn 2010
30
Issue sponsor
CCTVImage
mornings or evenings as the rising or setting sun streamed in through
the doors. The problem was being caused by movement of the automatic doors causing sunlight reflections and shadows to move across
the floor in the detection area. Worse still, moving the camera and
detection area was not possible because during the day the shadows
and reflections moved around with the sun angle making the whole
of the shop front a no-go area for the analytics. ”
VCA’s ‘Counting Line’ algorithm, which is one of its three key
analytics solutions that it offers to the market, solved the customer’s
problem and is particularly in demand for retail applications.
“For these counting tasks you need a very tolerant system that
can deal with difficult lighting conditions. Another problem is high
reflectivity – light thrown up from shiny floors, for example. We
developed an algorithm that is very good at counting people.”
Other applications include in the transport sector. In a recent test,
the VCA Technology algorithm achieved 95% accuracy counting
people through an airport doorway, and neither was it fooled by passengers wheeling suitcases behind them, or by people coming through
in clusters.
But there are limits. Geoff describes another challenge, and this
one was too difficult to overcome by just using analytics, the camera
location had to be changed as well.
“We came across a situation recently that completely defeated the
analytics. The site in question had an eight foot high security gate that
slid across a double roadway. The user wanted an analytics system
to monitor how often the guards came out of the gatehouse, to verify
that it was at least once every half hour.”
This sounds simple, but it wasn’t. Every time the gate opened the
system was fooled for about a minute. This is because it could no
longer rely on the basic analytics technique of separating the foreground from the background – the change in gate position looked like
a massive change to the background.
“If you know how analytics works, you won’t be surprised that we
couldn’t solve the problem. In the end the only answer was to move
the camera to a downward view so that the gate was not in the detection zone.”
What now?
So with these caveats in mind, how can users take advantage of analytics now?
They can choose between installing analytics at the centre – with
software running on PCs or DVRs in the control room - or at the
‘edge’, with the latest IP cameras featuring analytics capability too.
Both routes have their advantages. The choice will probably be
dictated by whether you’re building a new system, or just want to
add analytics functions to a few locations to achieve specific goals
or perhaps experiment with how well it works, and how it well it
improves operations.
For example, all Mitsubishi’s new IP cameras come equipped with
basic video analytics, which includes an advanced tracking algorithm
promising low false alarm rates, real time data tracking and detection
zones.
The company also offers an advanced package that can be purchased as an optional upgrade that comes equipped with behavioural
detection, 3D behaviour, counting functions and meta data.
“Our video analytics offers a range of innovative features,” says
Dean Kemp, Sales Manager. “For example, it can identify different
objects (from people to animals) and monitor them accordingly. It
alerts users of suspicious behaviour by detecting different movements including direction, stopping, loitering, entering, exiting,
appearing and disappearing motions. The 3D behaviour feature
evaluates images and puts them into perspective, improving the
accuracy of the surveillance which is particularly useful when
reducing false alarms.
“The advanced tracking algorithm enables on screen monitoring
Issue sponsor
| Video analytics
without the need of a security
guard. Overall running costs
and time can be reduced dramatically, as a 24/7 security
guard is not needed.”
Other features promoted by
Mitsubishi include an easyto-use web browser interface,
early warning alarms, realtime data tracking and people/
vehicle counting facilities.
Mitsubishi’s video analytics have passed the i-LIDS
test and have also received
several certificate tests such
as CE and FCC – all useful Geoff Thiel
standards that can serve as
a starting point for anyone assessing the various market options.
(Developed by the Home Office Scientific Development Branch,
the I-LIDS standard assesses how well analytics systems perform
using CCTV video footage of four scenarios: abandoned baggage
detection; parked vehicle detection; sterile zone monitoring; and
doorway surveillance).
Black wall monitoring
Ganz analytics achieved certification for Secondary Detection in the
i-LIDS sterile zone monitoring test.
The sort of practical application being advocated by the company
includes ‘black wall monitoring’, an approach which is designed to
reduce the monitoring workload and, in some situations, allow control
rooms to scale back on staffing.
While, as we have seen, software cannot come anywhere near the
ability of a human beings to interpret or even understand what is
shown on screen, it can be used to filter out images which do not meet
some basic criteria.
For example, says Santosh Muniswamappa, of Ganz Solutions,
when there is no movement on the scene in a defined area, the image
does not need to be displayed on the monitor wall.
Only when movement is detected (or when another criteria is fulfilled, such as an item being left where it shouldn’t be) is the image
fed through to the monitors. Using this technique there is an increased
chance that priority images will attract the attention of the operators.
“This smart way of using surveillance eases mental strain on CCTV
operators, creates more proactive security systems and improves the
overall operational efficiency of the system.”
Ganz offers a comprehensive range of detection filters which provide the means to discriminate between different object behaviours,
depending on the scene being watched. This allows system designers
to choose how the solution works.
“Easy to set up, GANZ VCA automatically adjusts to the conditions it encounters, meaning that it is ideal for both experienced and
untrained personnel to use.”
Users can choose between a useful list of features: intrusion detection; vehicle monitoring; abandoned object detection; people counting; loitering detection; tamper detection; object removal; and shape
based detection.
Looking forward, Ganz also raises the possibility of using analytics
to upgrade CCTV cameras to allow them to be used as speed cameras,
either by switching to smart IP cameras or simply by adding an IP
video encoder to existing legacy units. Analytics would allow councils to get much better value from much of their public area CCTV
infrastructure, he suggests.
“This kind of innovative approach would give the councils a dual
edge, potentially allowing them to use their numerous CCTV camer-
Cont’d next page
Autumn 2010
31
| CCTVImage
Video analytics
as for speed violation detection
as well as surveillance. There
would be no requirement of film
or local media as these images
can be transmitted remotely.
This technology can be extended to not just speed detection,
but behaviour monitoring (loitering), left object detection,
parking violations, one way Triple VSoIP screens from Ganz
breaches, red light violations,
etc. This will allow councils to get a better return on investment for example a car being stolen from
from legacy infrastructure already in place.”
a car park.
Analytics are also being used to create more robust, multiple-alarm
functions with the Ganz VSOIP suite. With this approach, several
detectors or types of detector can be linked with video analytics; an
Ganz also stresses the importance of linking analytics to the right alarm is only triggered when a predefined number of detectors is
hardware, because it can do much more with the right cameras.
activated, resulting in a more robust system.
For example, in one project for a nuclear power plant the company
has transformed the effectiveness of analytics by replacing day/night
cameras with thermals.
“In this case analytics are being used to detect intruders at key Looking at what’s on the market at the moment – and most of the big
perimeter locations, but noise from the day/night cameras as light manufacturers are now offering some analytics in some form – Geoff
levels fell was generating huge numbers of false alarms. By using Thiel says that buyers have some fairly simple choices to make.
The leading developers are pretty much neck and neck, he points
thermals instead we have solved the problem. The intruder detection
out, because they are all relying on the same computing power and
analytics work perfectly.”
In another, industrial application, a thermal camera is being used to facing the same basic constraints.
The surest approach is for planners to test systems for themselves,
monitor hot smoke as metal is smelted; an analytic algorithm triggers
additional lighting at the site whenever the density of smoke crosses particularly if they are considering a major investment or worried
a specified threshold. The enhanced light allows conventional CCTV about making a poor choice.
“Our algorithms are regularly tested against other major developers
monitoring of the smelting to continue.
It’s also worth paying attention to the software interface and - such as IoImage and Bosch - and we normally come out ahead, so
processing because, with good systems, more can be made of the we are confident that our system is as good as the best.”
Certainly be sceptical about over-optimistic claims, he cautions
analytics features.
For example, Ganz smart NVRs allow playback video to be treated – but on the other hand don’t be too sceptical or you may overlook the
with analytics as well as live video. As a practical example, this very real benefits that analytics systems can deliver today.
And you are most likely to reap benefits in cost savings and effimeans that a search can be made of recorded footage with analytic
functions retrospectively applied to the recordings even though they ciencies if you have a clear specific objective in mind that matches
were not originally used – to identify when a particular object moved, the already-established strengths of this developing technology.
Camera choice
Analytics as standard
B UILT- IN
SMARTS
Mitsubishi cameras feature on-board intelligent video capabilities
AS TECHNOLOGY continues to develop so does the need
for an advanced security system that not only provides reliable security surveillance but also benefits from a range of
value added functions; that’s why Mitsubishi Electric, a
world leader in the innovative design and manufacture of
enhanced security products, has launched a new range of
fully functional IP solutions.
Built to the highest standard Mitsubishi’s new IP cameras
are all network ready enabling on-screen security monitoring
via the internet, regardless of distance and location. Ideal for
multi site locations, our range of indoor and outdoor cameras are
MPEG-4 and H.264 compatible, feature full frame rates and quality
settings up to D1 and comes equipped with the very latest video analytics (standard analytics built in – advanced video analytics package
available as an optional upgrade).
Over recent years, video analytics has become increasingly popular within the security market. With so many CCTV cameras within
today’s society, on screen security monitoring can be timely, costly and
inefficient. Mitsubishi’s video analytics package has been designed to
eliminate these issues by using dedicated software to monitor real time
CCTV surveillance and proactively respond to different characteristics
and motions. With a range of innovative features, video
analytics is able to detect and identify different objects
such as people, vehicles, trees and animals and track these
objects accordingly. If the software monitors a movement,
behaviour or action that appears suspicious it is able to
warn the user immediately. At the same time it is also
programmed to ignore irrelevant information like a tree
blowing in the wind or a bird flying, reducing false alarm
rates dramatically.
The 3D behaviour feature puts images into perspective by
evaluating the size, distance and speed of movements, improving
overall detection, accuracy and reliability of the analysis, whilst the
advanced tracking algorithm enables on screen monitoring without the
need of a security guard.
Easy to use, Mitsubishi’s video analytics comes equipped with a user
friendly web browser interface. Furthermore the software can also be
used for market research, with a people and vehicle counting function
which uses specified zones to calculate the busyness of an area.
Overall Mitsubishi’s video analytics is more reliable than a security
guard; it eliminates human error and reduces overall running costs. For
further information please call Mitsubishi direct on 01707-278684.
Autumn 2010
32
Issue sponsor
Surveillance beyond
the visible
C-Allview Range
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| CCTVImage
Video management systems
Blame the software
The hardware for video management systems is ballooning in size because software vendors
aren’t very efficient at writing the code that controls the system, says Jay Patel of J2K Video. He
claims that his company’s software can slash your hardware and operating costs dramatically
Editor’s note: While we generally shy away from articles
that directly compare one manufacturer against another,
especially when it has been written by one of the manufacturers in question, we found this article to contain sufficient
evidence to warrant publication. However, we accept that
there will be different points of view and we invite other
manufacturers to comment on Mr Patel’s article – we only
ask that you provide evidence to justify your claims.
IT IS WELL KNOWN and accepted that current CCTV
equipment fails to deliver video of sufficient quality to
be used alone as evidence in law enforcement. Recorded
video is predominantly of insufficient resolution for recognition and very few frames available of an incident to
be of any use.
The introduction of megapixel cameras begins to address
this, however the other parts of the system need to be able
to cope with the high data rates required. Upgraded network topology and the use of dedicated Gigabit networks
can resolve the problems of streaming the data however the recording
systems which are the key to gathering the evidence need to be of sufficient performance to cope.
Manufacturer
Camera Model
Video Format
Resolution (pixel)
Image
Rate (fps)
Arecont
AV3110M
M-JPEG
2048 x 1536
8
Arecont
AV5105
H.264
2560 x 1600
6
JVC
VN-V25U
MPEG4
640 x 480
25
JVC
VN-X35U
M-JPEG
1280 x 960
16
Lumenera
Le259c
M-JPEG
1920 x 1080
12
Lumenera
Le11059c
M-JPEG
4008 x 2672
2
The reasons cited for not delivering acceptable quality tend to be that
the costs of hard disks is too high – even though hard disk prices have collapsed since their adoption in CCTV over the past eight years – and also
that hardware performance is not good enough. So systems installed fail to
provide high resolution and full frame rate recordings as users continue to
set up the recorders to record in CIF resolution and one frame per second
typically.
Manufacturers in both camps – either Windows or Linux based products
– are unable to provide for very high resolution HD and multi-megapixel
cameras in a cost-effective way. The problem lies in their software’s inability to cope with the significantly higher bandwidth needed for recording at
the highest quality from these cameras.
With HD cameras, both individual image file size and streaming data
rates can be ten times that of normal MPEG-4 composite (PAL/NTSC)
video which established recording products just cannot cope with. Because
of their inherent limitations, DVR and NVR manufacturers suggest recording from these cameras at low frame rates and reduced resolution which
fails to solve the problem and fails to utilise the benefits of the cameras.
In order to overcome the fundamental problems of their software, manufacturers (including software suppliers) specify very high performance,
expensive, leading edge hardware, for example servers using dual quadcore Xeon Intel processors with high speed 15,000 rpm SCSI-SAS hard
disks and several gigabytes of RAM.
There are major problems with this approach that impacts
directly on the costs and therefore prevent it from being adopted.
Bit Rate
(Mbps)
Other more significant problems include the associated system
reliability as the inefficiency of the software will require greater
17
cooling and increased power to run the hardware.
8
Additional high powered back-up UPS (Uninterruptable
2
Power Supplies) will be required to maintain system operation
19
and the higher electrical power consumption will add to cooling
16
costs and therefore increase overall system running costs.
16
Sanyo
VCC-HD2100P
H.264
1920 x 1080
25
4
Samsung
SNC-B2315P
MPEG4
720 x 576
25
2
Samsung
SNC-M300P
M-JPEG
2048 x 1536
10
19
UDP
NVE1000A (PAL/
NTSC encoder)
MPEG4
704 x 576
25
2
The problem
Video recording equipment in the CCTV industry can be grouped into two
distinct camps; Windows based and Linux based. Both are available as
either software only or embedded standalone units.
The relative ease and familiarity of installing Windows software, makes
this a popular choice for many manufacturers who provide CCTV recording. The downside can be problems associated with implementing the software onto hardware for larger, more demanding applications, for example
recording many cameras at full frame rates or recording high resolution
images from megapixel cameras.
More common are embedded systems that are sold as complete units
offering users the familiarity of traditional VHS recorders where control
is via front panel buttons. Some of these are also based on the Windows
operating system, however for significant reduction in costs, Linux is
more often used by major brand manufacturers and other low-cost volume
suppliers. However, these too are inherently handicapped when required
to record large numbers of cameras at full frame rates and megapixel
resolution.
Transmission bit rates of some popular CCTV cameras
Autumn 2010
34
The solution
The solution is to implement high performance software on
standard, cost-effective hardware platforms that require less
power and lower costs in implementation.
J2K Video’s SharpView software has been specifically
Issue sponsor
CCTVImage
designed for recording megapixel video at full resolution and full
frame rates with no increase in the cost of the base hardware platform.
SharpView exhibits a ten-fold increase in performance compared to
the leading brands’ software and results in less than half the electrical
power consumption of rivals’ solutions.
With this capability, users of SharpView are able to record a mixture of standard definition at full 25/30 fps as well as the much higher
bandwidths of megapixel cameras without compromising on frame rate
and image quality.
J2K Video have conducted extensive testing of SharpView using
a range of cameras. The typical bit rates from the cameras used are
shown below (facing page) with image quality (compression or bit rate)
set to average and maximum obtainable frame rates.
As shown in the table, the new range of HD and megapixel cameras
can output video streams approaching 10 times the bandwidth of conventional VGA, encoded PAL/NTSC video. So camera manufacturers are under pressure to minimise the increases by applying greater
compression to the already heavily compressed video (M-JPEG), for
example by the introduction of MPEG2, MPEG4 and now H.264.
This has often resulted in the reduction of image quality and raised
concern as to the suitability of conditional refresh compression for
recording CCTV. Additionally, as previously mentioned, system
manufacturers and software suppliers typically push the increased
bandwidth load onto hardware as their software is unable to cope with
the increased video load.
Using typical (industrial grade) PC components, SharpView can
record video at over 375Mbps. The hardware consists of a single Intel
Core 2 Duo 2.4GHz processor, 1GB RAM, small operating system disk
and between 2 to 8 storage disks, each 7200rpm. This is the standard
hardware specification of SharpView NVRs and would be regarded as
the lowest specification or ‘entry level’ server by today’s standards.
To achieve an equivalent performance to SharpView, major manufacturers specify hardware with tremendous power as the inefficiency
of their software requires significantly more computing power.
Comparison
J2K Video carried out an extensive study, comparing SharpView
against products from leading manufacturers. Leading manufacturers
including software suppliers were contacted to propose a solution for
CCTV recording at a typical small to medium-sized site that would
require a mixture of standard definition and megapixel IP cameras.
| Video management systems
All those contacted were established companies showing global sales
in year 2008-2009 of over US$20Million (except one as noted).
The system to be specified should be capable of recording from
cameras at the stated video quality:
• 30 x PAL cameras to record in D1 resolution, 25 fps, MPEG4 for use
inside the building
• 5 x JVC VN-X35U 1.3MP cameras at 6 fps, M-JPEG for use at
entrances
• 4 x Arecont AV5100M 5MP cameras at 5 fps, M-JPEG for use outdoors along the perimeter
The system was to be set for recording on motion at 45 per cent
activity and storage required for 31 days. The video input bandwidth
was calculated at just over 108Mbps and the total storage required was
just below 16TB.
It was left to the manufacturers to propose suitable encoders or builtin encoding (DVR) for the 30 analogue PAL cameras.
The proposals received from the manufacturers are compared with
J2K Video’s SharpView solution in the table below.
Hardware details as well as any special software has been detailed
alongside the trade prices (to the installer/systems integrator) submitted
by the respondants. Estimated peak power consumption is also shown
for the recommended recording hardware (only), excluding the power
consumption of encoders or any accessories or workstation PCs, with
the exception of (*) who proposed a solution that includes built-in
encoding (DVR).
Conclusion
J2K Video’s SharpView software demonstrates that implementation of
full frame rate and high definition megapixel video does not require
very high performance hardware or massively expensive solutions and
there is no need to compromise on the recording quality of video from
high quality PAL/NTSC and HD, megapixel cameras. Instead standard
entry level, low cost servers can be used to create CCTV systems that
faithfully record the full available quality from cameras.
Camera makers can maintain the highest quality of video output
from their cameras and need not invest in newer forms of extra compression that actually compromises the quality of video.
The cost and power consumption of recording systems for high
frame rates, HD and megapixel video should therefore not increase
significantly if efficient software such as SharpView is used as only
increased storage is required (at minimal extra costs).
Company
System Specified
Cost
(US$)
Leading EU software developer
• HP Proliant server with dual Intel Quad Core Xeon X5450 3.0GHz 120W 12MB L2
Cache and 2 x 146GB 15,000RPM SAS disks configured as RAID-0 • External storage
with 15TB iSCSI SAN • Base software with 39 camera licenses • Windows Server
2003/2008
$32,265 Company stated that performance had not been tested with
mixed camera resolutions and they had no results with 5MP
cameras but response was provided on bit rate assumptions.
• Power consumption = 1200W
Leading UK system
manufacturer
• 4 x 1U high 8-channel DVR with total 6TB storage for 30 x PAL cameras • 2 x 4U
high server with Intel Xeon Quad Core Q8300, 4Mb Cache, 1333MHz FSB, 8000GB internal storage disks • Workstation PC supplied (unspecified performance, Windows
only)
$28,218 Only manufacturer in the UK who provided response (but annual sales are less than $20m). Proposed own MPEG2 DVR and
2 separate NVR units for the Megapixel cameras – total of six
separate units for the recording. • Power consumption = 2600W
Leading US software developer
• Dell server with 2 x Dual Core Intel Xeon 5150, 2.66GHz, 4MB Cache, 1333MHz FSB, $28,800 Respondent would not commit to performance based on HD
4GB RAM, 80GB local storage • External storage 16TB • Base software license plus
or Megapixel cameras but cited equivalent performance with
39 camera license • Microsoft Windows Server 2003/2008, SQL Server Express SP3
4CIF/30fps at 2Mbps and 640x480 at 30fps cameras. • Power
consumption = 1250W
Leading Israeli system manufacturer
• Embedded NVR with Intel L5100 Quad Core Xeon, 4MB Cache. 1333MHz FSB,
$30,750 Respondent provided a statement of conformance, however
4GB RAM, Windows Server 2003 • RAID-5 storage unit 15TB • Workstation PC with
could not provide any documentation or results of testing at
Administrator license (mandatory hardware and Windows based software) • 5 viewer
this performance level. • Power consumption = 1000W
licenses • Branded PoE switch
Leading Japanese
system manufacturer
• 6 x embedded Windows based NVR with 1TB internal storage • 6 x USB expansion
units each 2TB storage • Viewer licenses included for separate workstation PC (not
included)
$40,230 Company could not guarantee performance with proposed
megapixel cameras. • Power consumption = 980W
J2K Video Ltd
• SharpView Corporate NVR: SVR-64NI-16000-R8 comprising of 2U high server unit
including Intel Core 2 Duo 2.4GHz, E6600, 4MB Cache, 1GB RAM, 160GB OS disk,
16TB internal (removable) storage • SharpView Manager Professional software
license for Windows or Mac OSX workstation (not provided)
$15,300 Less than half the price and half the power consumption during
operation of any major manufacturer who claim to deliver
megapixel video recording capabilities. • Power consumption
= 500W
Issue sponsor
Autumn 2010
35
Comment / Estimated power consumption
| CCTVImage
Case study
CCTV protects Regent’s College
Regent’s College has steadily invested in CCTV over the years, growing its system from 16 cameras
a decade ago to 132 today. A few years ago, working with its installation company, it switched to a
new system that also enables it to integrate the cameras with the access control system
EXPANDING SURVEILLANCE equipment
provider Genie CCTV has provided CCTV
monitoring for Regent’s College London, the
largest college of private higher education in the
UK. Situated in the heart of the capital within
Regent’s Park, the College’s 3700 students are
internationally diverse and multicultural – over
100 different nationalities are represented and
more than 110 languages spoken on campus.
Comprising seven specialist schools, four of
which offer undergraduate programmes, the
College has three schools offering UK degrees
while the fourth follows the US education system and allows students to gain an American
degree in the centre of London.
Scott Costello, facilities manager for Campus
Services at the College, explains that the main
quadrangle of classrooms is surrounded by halls
of residence, lawns and tennis courts, and beyond
this the ornamental gardens and lakes of the
Royal Park. In addition to the College’s students,
up to 1500 conference delegates can be on-site at
any one time, while commercial receptions and similar corporate events
are regularly held in the grounds from spring until autumn.
Regent’s College’s high profile status and location requires commensurate security measures and Genie CCTV cameras and advanced
digital recording systems have been introduced to survey a variety
of exterior and interior areas including the College car park, main
reception space, corridors, student accommodation walkways and the
immediate perimeter.
Growing system
Midlands-based installation specialist Unison Integrated Technology
has been involved from the outset, starting ten years ago with a 16camera system and rising to 132 cameras currently.
Pete Rodden of Unison says a decision was made three years ago to
switch to Genie CCTV-sourced systems and already 102 Genie VRCD5351 day/night vandal resistant dome cameras are in action internally,
and 30 Genie GSDNR-5358/DV super high resolution day/night bodied cameras are
used for external
viewing.
This
helps protect the
11-hectare site’s
boundary.
The cameras
are linked to nine
of Genie’s latest
16-channel quadraplex
DVRs,
GDVR-M616.
These MPEG4
digital recorders
provide simultaneous recording/
playback/backup,
network access,
Regent’s College,
home to 3700
students in the
heart of London
400FPS recording at CIF,
up to 3Tb internal recording capacity and a host of
other features including free
multi-site client software
with E-MAP.
“We recently changed
over from multiplexed
VCR recording to digital
and were so impressed with
the Genie DVRs’ combination of superior playback
facilities, real-time recording quality and cost-effective pricing that it made no
sense to specify anything
else,” comments Mr Costello.
He adds that the surveillance system is integrated with the College’s
access control system, enabling security staff to review images of incidents such as students forcing doors. The main problems that have been
successfully tackled using the CCTV cameras are thefts and vandalism,
with walk-in thefts falling dramatically from up to 10 per day to a maximum of three per year now.
Besides the main protection role of the surveillance measures, the
College’s CCTV system is also used to prevent any other incidents from
escalating and provide useful management functions including safe people movement around the site plus health & safety cover.
Car park management, along with checks on daily deliveries, environmental waste collections and contractor visits are other practical examples of on-site activity monitoring by Mr Costello’s security team.
Autumn 2010
36
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The World’s Leading
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| CCTVImage
CCTV Research
Police and private security
Barriers for private security in working with the Police. Part one
IT IS OFTEN seen as something of an unqualified good thing that the police have a resource
in private security. This might especially be
thought to be the case in an era when cut
backs in public expenditure generally, and this
includes resources made available to the police,
mean they need to look for alternatives.
Yet in practice there are a range of barriers
to effective working that have emerged from
a study that we have conducted with ACPO
officers and supplemented with a survey of
Superintendents. This is rare access to elite
Prof Martin Gill groups that effectively act as gatekeepers for
private security providers wanting to work with
the police. After briefly outlining the ways in which private security can
work for the police I will discuss four of the main barriers in this article, and
some more in the next issue of CCTV Image.
Many people will be aware of the role played by private security, in its
different forms, in policing, and will have seen evidence of it at, for example, football matches and music events. There have also been some high
profile collaborations under the Private Finance Initiative.
In all there are at least four ways in which the police currently work
with private security staff:
• First, staff can work as partners in local community safety schemes.
Some point to successes under the Community Safety Accreditation
Scheme (CSAS) although support across the country is patchy.
• Second companies can be engaged as strategic partners, and there is
evidence of this in preparations for the Olympics where, for example,
David Evans of the BSIA is actively engaged in strategy development
and implementation.
• Third the private sector can be sub-contractors. This is not uncommon,
especially in providing back office support, but also in some police services.
For example, some forces sub contract the management of their custody
suites, some do the same for their front office function at police stations.
• Finally, the two can work in competition. This could be where the
local community pay for private security patrols to supplement any
police activity.
Despite these examples, and there are many more, some suppliers felt
they could do a lot more to help the police. It seems that opportunities to
improve services for local communities are being missed by a lack of joined
up thinking. The barriers have not previously been properly considered.
Lack of leadership
It is striking that police interviewees highlighted and somewhat lamented
the absence of leadership in guiding work with private security. The criticism started with police-led representative groups, who they felt had somewhat ignored the issue, but it extended to Government too.
Indeed, it seems that there is no great push from any direction on this
issue and as we shall see there are some negative pressures. Some interviewees noted that there needed to be some type of incentive to use private
security staff. Some pointed to the money made available by Government
for Police Community Support Officers (PCSOs) as an example. The initial
scepticism about these workers has given way to general praise. Along the
same lines it was noted that the slow response, in some areas at least, to the
Community Safety Accreditation Scheme was due in part to a lack of funding against a background where some viewed the scheme as an administrative burden where the benefits were less obviously evident. It was not just
police leadership that is viewed to be lacking; some noted that more could
come from private security to the police in a way they could relate to.
There is an opportunity here. Clear leadership from the police (especially
ACPO) and the BSIA is necessary to guide the police on what they can
expect from the private security sector. An engagement strategy needs to be
developed demonstrating the opportunities, benefits and methods of closer
working. This is doable given the political will.
Lack of accountability
A second barrier was the perceived lack of accountability of the private
security sector. Indeed, three-quarters (75 per cent, n=53) of superintendents
cited this as a hindrance to closer working. Furthermore, and this may be
surprising, interviews with police chiefs revealed a general lack of awareness of the current regulation regime for the private security sector.
Worse still, where there was a good understanding of the existing regime
there was often scepticism of it, and this in some cases undermined a commitment to working with the industry. Several interviewees felt that the
Security Industry Authority reforms had not gone far enough to render
security companies credible police partners and felt that the lack of police
input fuelled scepticism.
Indeed, some interviewees wanted to distance the police from the security
sector altogether. Against this some pointed to significant improvements,
particularly in the work of door supervisors who were seen as credible partners (in some cases) in policing the night-time economy. Reassurance about
vetting and training and also supervision seem crucial here.
Once again, there is an opportunity to respond. In some quarters the current regulatory structure is misunderstood and the benefits have not been
made clear to all parties. This needs to be addressed. Clearly, engaging the
police meaningfully going forward has much to commend it.
Opposing principles
There is a danger in working with the private sector in front-line policing
and that is that it could result in a two-tier police service, one for those who
can pay and one for the rest. As a consequence, this can lead to inconsistent
service delivery. But there was another concern here that the private sector
being profit driven, would just remove its services if they were not profitable, leaving a gap in provision or, at the other extreme, overcharge in the
absence of competitors. That private security companies are accountable
to those who pay led some to doubt that they could ever be truly impartial.
An exception here may be where police are the clients, although some chief
officers are sceptical.
The doubts about the consistency, impartiality and general trustworthiness of private security need to be challenged. This might be undertaken in
the short term in the form of case studies, and longer term via independent
evaluations.
Threat to reputation
The final point I want to mention briefly here and overlaps the last one, is
the perception that the profit-making drive of the private security sector
could be damaging to the reputation of the police. The Police Federation
were frequently cited as having a jaundiced view, less frequently police
authorities, and the general public too, although not with evidence obviously.
This evidence heightens the need to manage the relationship with private
security staff more thoughtfully. The gap in understanding how the public
view the involvement of private security staff needs filling and relating to
specific policing tasks.
In the next issue I will outline other barriers and potential remedies.
• Professor Martin Gill is Director of Perpetuity Research and Consultancy
International (PRCI), [email protected]; 0774 028 4286.
Autumn 2010
38
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Talking Shop
When aspect ratios go wrong
Talking Shop is our regular column written by techies for the not-so-techie minded. If you have a
question and you’d like it answered by an impartial consultant with no sales axe to grind, please
write to us. In this issue, Simon Lambert takes a sideways look at distorted aspect ratios
THIS FINE publication recently showed photographs of a spanking new CCTV control
room. Nothing unusual there. Nothing unusual
where, for the umpteenth time, regular-width
CCTV pictures are stretched to a wholly wrong
aspect ratio over wide flat-screen monitors.
Let’s spend just one page thinking about it, just
like some people seemingly didn’t.
Take the normal 4:3 CCTV picture and
stretch it over a typical 16:9 LCD and you end
up with a sideways distortion of 33 per cent.
That’s a whole one-third!
Simon Lambert
Why should this annoy us? Because there’s
only a profound sideways distortion that indicates disregard for proper system design. No better level of detail being
created. Can you imagine calling police and telling them, “the suspect
is an IC1 male wearing yellow and with a curiously wide head….Yeah,
looks like Stewie Griffin off that Family Guy cartoon”?! Seriously, why
tell responders to look for a “fat bloke” when the video display has misrepresented his appearance?
This common arrangement shows ignorance. Ok, if widescreen monitors are bought in anticipation of HD CCTV in the future (which is 16:9)
then that’s acceptable forward planning. But, please, in the meantime show
4:3 pictures properly. With a single picture you’ll see a black margin
each side. With a split screen you’ll get more cameo images! Surely an
advantage.
The bad practice doesn’t stop there.
Narrow gauge
Pictures are often displayed as too narrow. Ok, the effect is not dramatic,
but my beef is that again it shows a disregard or ignorance of correct technique by CCTV designers. This is usually when showing digital video on
a computer display.
Here’s an explanation. The normal 4:3 picture when digitized is 576
pixels high and 720 pixels wide. Yes, clever you, maths shows that the
576 picture lines dictates 768 pixels horizontally. The world some time
ago agreed that the sampling process will actually give 720 pixels. So, to
avoid distortion, they agreed that each pixel will be rectangular, about 7 per
cent wider than it is tall. That way the correct 4:3 picture is recreated on the
display screen. Good practice is possible.
Disappointingly, many bits of CCTV software simply display these
rectangular pixels as square ones on a computer screen. So, the result is a
display where images that are too narrow by 7 per cent! Back to the police
radio: “the suspect is an IC1 male wearing yellow and with a really narrow
head….Yeah, looks like Woody off that Toy Story movie”?!
One of the most interesting jobs we are hired to undertake as independent CCTV consultants is the comparison of digital video recorders, espe-
cially on behalf of
our customers who
might be non-technical people.
This work has
highlighted a third
annoying aspect,
particularly regardWaaaayyyy
ing DVRs and their
too
wide or
software-driven interfaces shown on a pc squashed by
screen. The problem
the GUI
is that digitized CCTV
images are displayed to the CCTV operator
by the machine’s GUI on a computer screen.
Wouldn’t it make sense to achieve optimum
picture clarity by arranging for each pixel in
the footage to correspond with a single pixel
on the display? Surely, yes, because the
alternatives reduce picture quality.
If the image is displayed using fewer pixels than the footage actually
contains then many of the picture details simply get ‘ignored’ by the display because the software driving the display has to recreate the image so
that each of the display’s pixels knows what colour to show. The necessary ‘downsampling’ software can sully the CCTV image too.
By the same argument, if the image is displayed using more pixels
than the footage actually contains then many of the picture details simply
get created by the display equipment. Significantly, the software driving
the display has to recreate the image (‘upsample’) so that each of the
display’s pixels knows what colour to show. The upsampling software
can sully the CCTV image too. It is simply fabricating its detailed information.
In order to arrange the CCTV images on the GUI, be it a single image
or maybe 25 images in a ‘mosaic’ of ‘cameos’, the software almost invariably shrinks or expands the images as described above, thereby reducing
clarity. Sometimes the software will ‘auto-fit’ the array of images to fill
the screen and change their aspect ratios in order to fill it, giving rather
unhelpful distortion of the footage. Sometimes it will allow the operator
to arrange the images that they wish to watch into the available screen
space by dragging with their mouse and sizing floating ‘windows’
around the screen, leading to even greater unhelpful distortion.
When testing DVRs on behalf of a customer I asked each product’s
attendant salesman if their GUI included a button that simply set footage
to the ideal 1:1 pixel assignment or, at least, something to force the correct aspect ratio to be restored. Their machines didn’t. In fact, only when
I spoke to the actual designer of one well-established DVR did I get the
response, “What a good idea! We’d not thought of that.” In the words of
the average American teenager… “duh?!”
The solution to these annoying aspects of CCTV? Be aware.
Ask your suppliers to show that they don’t have these shortcomings. It’s quite likely that they will foist these problems upon you,
if what I’ve seen around the market is anything to go by. Resist.
4:3 CCTV picture (left) stretched over 16:9 LCD – yuck!
Autumn 2010
40
• Taken from ‘The Independent CCTV Consultant’ Blog at
Lambert & Associates’ website www.lambert-associates.co.uk/
wordpress. Inspired by Myth Busters and the tale of The Emperor’s
New Clothes, with a nod to Grumpy Old Men, the blog specializes
in CCTV realities for everyone.
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advantage.
The successful candidate must have a proven security system
background, with an excellent ‘first fix’ service level and be
part of the callout rota team. Knowledgeable and flexible with
a ‘can do attitude’.
Salary Band: Commensurate with skills and experience,
vehicle, phone, fuel card and laptop.
Applicants will be subject to a security background check which
may include CRB checking due to the nature of our work.
To be part of the Service Engineer Team providing an excellent
service to all customers, demonstrating high level skills and
knowledge whilst undertaking this demanding role.
The role will include servicing and repairing Audio, Visual,
Access Control and other Electronic, Electrical and Mechanical
devices alongside various miscellaneous systems that are
manufactured and/or marketed by the Company.
Please forward your CV to [email protected] quoting ref
Service Engineer SV or go to: www.securitymediapublishing.
com/news/read/employment-opportunity-service-engineer2010-09-28
| Industry News
CCTVImage
Industry News
Improved brightness
distribution for NEC
MultiSync X462UN
Integrate alarms and CCTV
with Initsys’s Merlin3
management system
NEC Display Solutions announces the update to its
successful videowall display component, MultiSync®
X461UN 46-inch LCD public display, which features
an ultra-narrow bezel and was the first display of
its kind to be shipped. The new MultiSync® X462UN
boasts “Dark Edge Compensation”, known as “EdgeComp”, an innovative function to ensure
an even distribution of light across the panel. The new version also offers additional and
improved network features, as well as a future-proof DisplayPort connection which allows
higher bandwidths and longer cables. The NEC MultiSync® X462UN also features extended
network properties, such as SNMP support. With this additional standard network protocol,
NEC Display Solutions has increased the bandwidth of network-based control and monitoring
options for LCD public displays, making installations even more flexible.
Tel. +44(0)8701-201160 • www.nec-displays.co.uk
Initsys’s is Europes’ market leader for integration of alarm signals and CCTV. The highest growth security companies across Europe all have one thing in common: They all
use Merlin3. Merlin3 encompasses alarm management correctly integrated with CCTV
systems and access control, inbuilt video wall management and a range of supplementary
services such as key and key holder management, energy data collection/processing,
guard tour management and lone worker/track and trace. Merlin3 is compatible with
alarm systems and DVR, NVR and IP cameras and can record images to its own database
for digital locker purposes. Merlin is also a fully featured package for the control room
operator, no matter what type of CCTV system or alarm is connected, it all appears the
same to the operator. The operator can also make and receive incoming telephone calls,
send audio warnings and listen to protected premises, by using the database keys can be
controlled and key holders alerted.
Tel. +44(0)1530-262100 • www.initsys.net
Axis introduces first fixed dome network
cameras with 3 megapixel and P-Iris control
XProtect Essential
from Milestone offers
‘Brilliant Simplicity’
Axis Communications announces AXIS P3346 Fixed Dome Network
Cameras to complement the successful AXIS P33 Series. AXIS P3346
is easily installed thanks to remote zoom and focus and offers P-Iris
control, HDTV 1080p and three megapixel resolution. AXIS P33 Network
Cameras, designed for efficient installation in both indoor and harsh
outdoor environments, constitute the best choice for a wide range of
demanding video applications. “AXIS P3346 is the first fixed dome on
the market with P-Iris, which ensures superb image quality,” says Erik
Frännlid, Director of Product Management. The new fixed domes can deliver 3 megapixel
resolutions at 20fps, as well as wide screen HDTV 1080p video at 30fps, with great clarity
and sharpness. The P-Iris control allows the camera to optimize the iris position for depth
of field, lens resolution and incoming light to produce superb image quality with optimum
sharpness in all lighting conditions.
Tel. 01462 427910 • [email protected]
XProtect Essential is open platform IP video
management software (VMS) designed for
small, single-server businesses and can
manage up to 26 surveillance cameras.
XProtect Essential provides a wide offering
of video surveillance features to effectively and intuitively manage your installation.
XProtect Essential also provides high value with a flexible licensing model that
allows for easy upgrades and system expansion. Easy to install and manage, XProtect
Essential’s consolidated single-management interface provides an organized overview
of cameras, connected devices, recordings and user settings. Designed for the small
business market, XProtect Essential offers: • Wide capabilities • Surveillance on a
future-proof platform • Unbeatable value
Tel. +44 (0)1773 570709 • www.milestonesys.com
A clearer view with JVC’s new TKC9510E and TK-C9511EG cameras
Siemens barrier-free parking a
revolutionary way of preventing
car park fraud
JVC Professional has added two new cameras to its popular
Super LoLux range; the TK-C9510E and TK-C9511EG. The
1/2” CCD colour surveillance cameras have been designed to
ensure precise colour reproduction in low level light situations,
perfect for even the most challenging surveillance operations.
To achieve crisp, clear images in turbulent weather conditions,
both models feature intelligent image processing and dual shutter with AGC function, actively
enhancing the picture quality in changing image conditions.Improvements to the wide dynamic
range has been achieved through ExDR ‘Plus’ function, enabling both cameras to clearly display objects in the foreground, even when they’re up against an extremely bright background.
The TK-C9510E and TK-C9511EG feature eight fully programmable preset scene modes for
quick and easy installation, plus both cameras can be controlled remotely via RS-485 and also
accommodate multi-protocol support of not only JVC protocol but Pelco-D and Pelco-P.
Tel. +44 (0)20 8208 6205 • www.jvcpro.co.uk
Nedap AVI to present new UHF
reader at Sicurezza 2010
The incidence and value of car park fraud continues to increase
year on year, with car park operators reporting several millions
of pounds in lost annual revenue. Siemens has developed
barrier-free parking, using automatic number plate recognition
cameras (ANPR), fully integrated with sophisticated payment
systems via a powerful software engine. The car park fee is
automatically checked by the system against the ticket purchased. If it is apparent that
there is a shortfall or non-purchase of a ticket, the system will create a contravention
report for underpayment or non-payment, detailing arrival and departure times. The report will include views of the car entering and exiting the car park. The car park operator
can immediately issue a fine. The barrier-free parking system can be linked to the DVLA
database which enables the contravention to be posted directly to the car owner’s address.
Tel. +44(0)1932-898500 www.siemens.co.uk/securitysolutions
Ganz C-Allview cameras have gone IP
Nedap AVI, leading specialists in vehicle identification,
detection and management solutions, will display the
latest addition to its long range vehicle identification
product line, the uPASS Reach, at Sicurezza 2010. Using
the latest in UHF technology, the new uPASS Reach
Reader guarantees long range vehicle identification up to
4 metres. Based on the use of battery free, passive UHF
transponders, the reader output allows the access control or parking system to open the
gate when authorised without the need for card readers or PIN pads. A built-in, high intensity LED provides visual feedback for the user that the tag has been read. With a consistent
reader distance up to 4 meters (12 ft). the new uPASS system is a viable, comfortable and
cost-effective solution for commercial and residential parking installations such as car
parks, gated communities, employee parking access and many more applications.
Tel. +39-011-026-8300 • www.nedapavi.com
Issue sponsor
An integration of an excellent ruggedised PTZ camera and
world class H.264 compression delivers a milestone in
the evolution of IP video. The very successful GANZ range
of C-AllView cameras have gone IP. The IP C-AllView is
conceived and designed to be used with GANZ’s end to end
IP video and alarm management solution VSoIP. The IP
C-AllView boasts onboard video analytics including Intelligent PTZ tracking, electronic image stabilisation, camera
tamper/hooded detection, intrusion detection, directional
filters, left/theft object, loitering, lane and parking violations
and many such advanced algorithms. The IP range will extend to cover integrated IR C-AllViews, Thermal C-AllViews
and normal C-AllViews This adds value to an installer in
designing wireless installations using ruggedised cameras in
remote locations.
Tel. +44(0)20-8732 3300 • www.cbceurope.com
Autumn 2010
43
| CCTVImage
Industry News
Industry News
Mitsubishi Electric launches
a new range of IP offerings
BriefCam launches Video
Synopsis Viewer for Milestone
XProtect Smart Client
Mitsubishi Electric, a world leader in the innovative design
and manufacture of advanced security solutions has introduced a range of IP network cameras that complement
Mitsubishi’s range of digital security products, providing
optimum surveillance solutions. Built to the highest
standards, the new professional network cameras are
MPEG-4 and H.264 compatible and come equipped with the latest video analytics, enabling
motion-based video recording. Designed for accurate CCTV surveillance, the advanced video
analytics function (optional upgrade) is able to alert users of suspicious behaviour by detecting
movements including direction, stopping, loitering, entering, exiting, appearing and disappearing motions. Easy to install and maintain, the cameras can be connected to the newly
developed NVR and encoders and controlled through Mitsubishi’s NetHunter IP software, an
essential single server video system, designed to manage IP cameras, NVRs and DVRs.
Tel. +44(0)1707-278684 • www.mitsubishielectric.co.uk/vis
BriefCam Ltd, the developer and provider of Video
Synopsis™ systems for reviewing, analyzing and indexing of video, has launched the BriefCam Embedded
Viewer for the Milestone XProtect™ Smart Client. Video Synopsis is BriefCam’s award-winning
technology for the rapid review of recorded video, fulfilling the unmet need to browse video,
investigate and identify incidents. Video Synopsis recently received the Wall Street Journal
Technology Innovation Award 2010 for Physical Security. At IFSEC 2010, it received the Security
Industry Award for Best CCTV System Product (excluding cameras or lenses) and is a Security
Excellence Award nominee. BriefCam was also named to Red Herring’s Top 100 Europe and
CNBC Europe’s Most Creative Companies lists for 2010. The BriefCam Embedded Viewer for
the Milestone XProtect Smart Client user interface is a fully embedded plug-in that allows
users to see a summary of video footage from any camera processed by the BriefCam server.
Tel. +972-2-533-7228 • www.briefcam.com
Avigilon launches Control Center 4.6
Eyevis Netpix4800 graphic controller
manages large screen displays
Netpix4800 from eyevis is the latest graphic controller in the
Netpix family for the management of large screen displays and
single projectors. This model allows for multiple connections
from analog video, digital video, and graphic sources, and by
utilizing Switch Fabric architecture, all sources can be displayed
simultaneously on your display wall in full frame rates. Especially for the decoding of IP video streams, eyevis has developed the NPX-IPD8 decoding
solution. The IPD decoder is equipped with two powerful processors that can handle up
to 8 streams with a resolution in D1 Quality and 25/30 frames/s. 8 H.264 streams are
possible in D1 Quality per IPD. In conjunction with the eyecon Wall Management Software,
these components turn your display into a giant desktop on which your video feeds can be
clicked and dragged into any configuration. High-performance, reliability, and user-friendliness: this is what makes a perfect visual solution from eyevis.
Tel. +49 7121 43303-0 • www.eyevis.de
Mel Secure Systems introduces new
generation ruggedised camera for
total protection around the clock
Theia launches ultra
wide varifocal lens
with Linear Optical
Technology
MEL Secure Systems, the leading developer of surveillance and security solutions, has launched Domehawk IR Thermal, a ruggedised
camera that combines thermal imaging, infra red (IR), colour and
mono lenses in a single unit. It is the world’s first camera system
to integrate these three technologies using FLIR TAU 320 thermal
technology. Domehawk IR Thermal is a continuous rotation, PTZ
camera that is fitted with thermal imaging, IR and Day/Night camera
modules. It offers exceptional quality and reliability and it virtually
silent in operation with 36:1 optical zoom and a 35mm Germanium
lens to deliver high quality thermal pictures with a resolution of
320x240 pixels whilst high performance IR LEDs give night vision at
ranges up to 90 metres.
Tel. +44(0)24-7630 6606 • www.melsecuresystems.com
Mayflex is now supplying the new
Smart-UPS from APC
Avigilon recently introduced Avigilon Control Center 4.6
Network Video Management Software (NVMS) with High Definition Stream Management™ (HDSM,) delivering new features to
improve the performance, extensibility, and manageability of
HD surveillance systems as well as open systems integration
and is available in two editions. The most powerful, open HD
surveillance platform available, Avigilon Control Center Enterprise Edition seamlessly integrates with other security systems and handles transmission,
recording, and storage of HD video gathered by hundreds of cameras across multiple
sites. A cost-effective solution to meet vital and focused security needs, Avigilon Control
Center Standard Edition delivers the same powerful HD surveillance engine and supports
ONVIF, 3rd party IP cameras, and Avigilon HD, HD H.264, HD Panoramic cameras. Avigilon
also introduced a line of Avigilon HD H.264 1 MP and 2 MP IP cameras, which deliver megapixel and HD performance to customers who want to capture high quality surveillance
footage while minimizing bandwidth and storage requirements.
Tel. +1-604-629-5182 • www.avigilon.com
Theia Technologies has announced the
expansion of its line of ultra wide angle,
no distortion, megapixel lenses with its
new varifocal model. The new SL183
offers: No barrel distortion with Theia’s
Patented Linear Optical Technology® • Ultra wide 115° to 77° HFOV with its 1.8 - 3mm
varifocal range • TrueZoom™ - focus once, and there’s no need to refocus after zooming
• Up to 5 megapixel resolution for a crisp image • IR corrected for use with Day/Night
cameras • Compact - at 49.5mm fits in most mini-domes • CS-mount for 1/3”, 1/2.7” HD,
1/2.5”, and 1/2” imagers • Available in manual and DC autoiris version
Tel. 1+(503)570-3296 • www.theiatech.com
Mayflex, the cabling infrastructure, networking and physical
security solutions distributor, is now supplying the new range of
Smart-UPS uninterruptible power supply products from APC.
Based on customer feedback, APC has improved its range of
Smart-UPS products and has now created more environmentally friendly UPS systems, packed full of great new features.
A new LCD alpha/numeric display has been added to the products, providing detailed and accurate information previously
restricted only to software or NMC. The products also have a high efficiency green mode which
saves utility and cooling costs and advanced battery management. Temperature compensated
charging extends battery life and advanced algorithms recommend a replacement date. Other
features also include flash upgradeable firmware, new communication ports and easy battery
disconnection, making it easy and convenient to disconnect the battery for transport.
Tel. 0800-881 5198 • networksales@mayflex.com
Samsung introduces black casing
option for internal domes
Samsung is now offering customers the option of ordering
selected internal domes with a black casing. Traditionally
Samsung domes have always had an ivory coloured casing,
but in response to customer requests the company is providing the choice of a black casing for its existing SCD-3080,
SCD-2080, SCD-2030, SCD-2021 and SCD-2010 internal
domes, plus the soon to be available SCD-2060E and SCD2080E domes. “Whilst CCTV is installed to deter as well as
detect criminal activity, we appreciate that for many customers aesthetics is very important,”
said Peter Ainsworth, Senior Product Manager for Samsung Techwin Europe Ltd. As is the
case with all Samsung professional security products, the new black cased internal domes are
offered with full support services from Samsung Techwin Europe Ltd, including free system
design, free technical support and a full three-year warranty.
Tel. +44(0)1932-455308 • www.samsungsecurity.com
Autumn 2010
44
Issue sponsor
CCTVImage
| Directory
Directory of member companies
Companies listed are members of the CCTV User Group. Membership indicates a company subscribes to
the ideals of the CCTV User Group, and are committed to upholding the highest standards.
CBC (Europe) Ltd
Tel. +44(0)20-8732 3300
Fax +44(0)20-8202 3387
www.cbceurope.com
802 Global
Tel. +44(0)118 940 7240
Fax +44(0)118 981 1214
Web: www.802global.com
CBC is a multi-national company. We
manufacture the Computar and Ganz branded CCTV products. The Computar
brand is associated with Lenses (optical products) and the Ganz brand with
electronic products, cameras, domes, housings, DVR’s, VCR’s, monitors and
IP/transmission equipment. Our goal is to be the first choice for CCTV buyers.
802 Global are wireless products specialists delivering a full range of wireless
CCTV solutions including backhaul links, re-deployable cameras and networked
storage and control room systems. Working with CCTV integrators, we have an
enviable track record of delivering wireless IP CCTV solutions resulting in significant cost and efficiency savings for public and private sector organisations.
CCTV Training.com ltd
Tel & fax: +44(0)1252 678589
Web: www.cctvtraining.com
Altron Communications Equipment Ltd
Tel. 01269 831 431
Fax 01269 854 348
E-mail: [email protected]
Web: www.altron.co.uk
We now have more to offer than you think! CCTV SIA
Licence training, Managers level 5 Diploma in CCTV management award.
Mobile CCTV Hire to assist with your local system or provide CCTV for local
events. Advice on CCTV management, refresher training for licence holders
and muchmore! Contact us now and see how we can make a difference!
Altron are the leading manufacturer of Poles, Towers,
Columns and Bracketry for the CCTV industry. Backed by
the very latest technology in design and manufacturing
facilities Altron are ideally placed to meet all your camera mounting
requirements.
ANPR International
Tel. +44 (0) 8706-206206
Fax +44 (0) 8706-205205
Chris Lewis Fire & Security
Tel. +44 (0)1865-389828
Fax +44 (0)1865-782400
Web: www.chrislewisfs.co.uk
Web: www.anpr-international
Our CCTV design and installation experience spans single camera systems to
full surveillance suites for university campuses and town centres. As an independent installer, we can advise on the most appropriate technology, legislative
requirements, codes of practice and guidelines, as well as providing Level 2
CCTV operator training.
ANPR International is a company driven to provide innovative, reliable and
cost effective automatic number recognition (ANPR) technology solutions for
a cross section of applications including parking management and enforcement, security, access control, average speed surveys and traffic monitoring.
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Chroma Vision Ltd
Tel: 01892-832112
Fax: 01892-836651
Web: www.chroma-vision.co.uk
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Chroma Vision Limited provides design, installation and support packages
upon all CCTV and control systems, using in-house labour. Our unique
approach to Account Management allows us to provide a high level service
without the high price tag.
ClearView Communications
Tel. +44 (0)1245 214104
Fax +44 (0)1245 214101
Web: www.clearview-communications.com
Bosch Security Systems
Tel. +44 (0)1895-878 088
Fax +44 (0)1895-878 089
Web: www.boschsecurity.co.uk
Email: uk.securitysystems@bosch.
com
Design, manufacture, install and service integrated CCTV and security systems for Police, Local Authority and Commercial clients. Expertise in Digital
CCTV recording, wired and wireless IP systems, re-deployable GSM, 3G and
intelligent video, integrated security management systems, control room
design and forensic analogue and digital CCTV demultiplexing.
Bosch Security Systems offers a complete line of CCTV products including
videa cameras, autodomes, monitors, digital recorders and IP video systems.
Broadland Guarding Services
Tel. +44(0)1603 484 884
Fax. + 44(0)1603 484 969
Web: www.broadlandguards.com
COE Group Plc
Tel. 0113 230 8801 Fax 0113 279 9229
E-mail: [email protected] Web: www.coe.co.uk
COE is an industry leader in video surveillance, transmission and management, offering a comprehensive range of products and design services to suit projects of any scope; from small-scale systems, to 10,000+
camera networks. Featuring the highest quality fibre optic transmission range, video servers, industry leading video analysis software and
management solutions, COE equipment is featured at some of the most
high-profile, complex and security conscious sites in the world.
CCTV CONTROL ROOM MANAGEMENT: Broadland
Guarding Services are a long established provider of CCTV Control Room
Management and Monitoring Services carried out by vetted, trained, licensed
and uniformed Personnel. Working in Partnership Towards a Secure Future.
Issue sponsor
Autumn 2010
45
Directory
| CCTVImage
ESSA Technology
Cognetix Limited
Tel - 01752 848094
Fax - 01752 840780
Web - www.essa.co.uk
Email - [email protected]
Tel. +44(0)8707-442994
Fax +44(0)8707-442995
Email: [email protected] Web: www.cognetix.co.uk
A hands-on technical consultancy specialising in traffic
enforcement and community safety systems. Cognetix offers a holistic approach
including initial assessment, system design and specification, procurement
(EU), Prince2 project management including business process management,
contract administration and managed maintenance. Active in the CCTV User
Group, Cognetix are informed of the latest developments and have an in-depth
understanding of legislation.
Essa is a leading supplier of touchscreen computer
control and ANPR systems. We provide in-house software
development specializing in high level integration projects
for CCTV and ANPR systems.
Genetec
Tel. +33 (0)1 44 69 59 00
Web: www.genetec.com
Computer Recognition Systems Ltd
Tel. +44(0)118 979 2077
Fax. +44(0)118 977 4734
[email protected]
www.crs-vision.com
Genetec is a pioneer in the physical security and public
safety industry and a global provider of world-class
IP video surveillance, access control and license plate
recognition (LPR) solutions. With sales offices and partnerships around the
world, Genetec caters to markets such as transportation, education, retail,
gaming, government and more.
CRS is the world’s leading supplier of automatic numberplate reading (ANPR)
systems. We invented the technology in 1979. CRS now supplies ANPR systems
for a wide range of applications including high security access control, free flow
surveillance, car park management, speed measurement, journey time measurement, bus lane monitoring and traffic data collection.
Dallmeier electronic UK
Tel. +44(0)117-303 9303
Fax +44(0)117-303 9302
Web: www.dallmeier-electronic.com
Global MSC Security
Tel. +44 (0)117 932 3394
Fax +44 (0)117 9328911
Email: [email protected] www.globalmsc.net
Dallmeier is a leading developer and manufacturer of digital CCTV solutions with a
complete offering that includes IP and analogue domes and cameras, digital video
recorders and streamers, system management software, ANPR solutions and
advanced image analysis systems. Dallmeier is highly regarded for its dedication
to innovation, quality and customer service.
Independent, multi-disciplined security and CCTV consultants delivering best value solutions. From conducting performance audits
of cost/benefit of existing systems or costed feasability studies of
potential schemes, through to the expertise in the design, specification and project management of CCTV, access control, transmission
and the seamless integration of such systems in all environments.
DataCom Interactive Ltd
Tel. +44(0)1325-243823
Fax +44(0)1325-359333
Web: www.datacominteractive.co.uk
Gresham Wood Technical Furniture & Design
Tel. 01279 813132
Fax 01279 814627
Web: www.greshamwood.com
Gresham Wood have over 30 years experience designing,
manufacturing and installing CCTV security control rooms. We provide a free
initial on-site survey for your project. This is then backed up by a full 2-D
/ 3-D design presentation detailing the control room layout inclusive of all
ergonomic, H & S and DDA requirements.
We provide Security Industry Authority licence to practice training for CCTV
operators and security guards plus other accredited courses. Visit our
website or call us for details.
Guide Security Services Ltd
Tel. +44 (0)845 058 0011
Fax +44 (0)845 058 0018
www.guidesecurity.co.uk
Dedicated Micros Ltd
Tel. +44(0)845 600 9500 Web: www.dedicatedmicros.com
Fax. +44(0)845 600 9504 Email: [email protected]
Established for 20 years, Dedicated Micros is an international market leader
in the field of specialist CCTV control equipment. The company is renowned
for the design and manufacture of robust, dedicated, multiplex hardware
designed to meet the demands of continuous 24-hour security surveillance.
Founded in 1996 on the principles of service excellence, Guide Security Services
Ltd (GSS) are a leading integrated security and remote CCTV monitoring solutions
provider. Using an amalgam of IT and security technologies, GSS specialise in the
design, installation, maintenance and monitoring of hybrid and IP based security
and video surveillance solutions within a range of end user market sectors.
DSSL Group
Tel. +44(0)1268-590787
Instrom Ltd
Tel: +44 (0)1908 210288
Fax: +44 (0)1908 210277
E-mail: [email protected]
Web: www.instrom.com
Web: www.dssl.co.uk
Direct Surveillance Solutions Ltd (DSSL) formed in 1997 now incorporating
CVSS Ltd. Both highly engineering oriented companies. The group has
considerable expertise in wireless and hard wired CCTV solutions, access
control and perimeter protection gained in public and private sectors
delivering a variety of complimentary and integrated technologies.
Instrom are independent security consultants providing professional, impartial
security advice and consultancy services. Instrom works with a wide range of
organisations to help protect their people, property and profits.
Core services include: • Risk assessments and security audits • Security system design • Project management • Documentation of systems and procedures.
Autumn 2010
46
Issue sponsor
CCTVImage
| Directory
Intech Furniture
Tel. +44(0)161-477 1919
Fax +44(0)161-480 7447
Web: www.intechfurniture.com
Meyertech Ltd
Tel. +44(0)161-628 8406
Fax +44(0)161-628 9811
Web: www.meyertech.co.uk
Established in 1978, Intech specialise in the design, manufacture and
installation of control room furniture. Intech can also completely transform
control centres by offering a full fit-out package. With a bespoke design
service, focusing on quality and customer service, Intech is the smarter
solution for your control room.
Meyertech is the leading British manufacturer of Digital-IP, Hybrid and Analogue
CCTV Command & Control Systems. Meyertech’s ZoneVu® Integrated
Hardware and FUSION™ Management Software provide proven integrated
security solutions to Public Space, Prison, Stadia & Events, Homeland Security,
Emergency Service, Airports & Ports, and Transport Infrastructure markets.
MFD International Ltd
Tel. +44(0)1794-516171
Fax +44(0)1794-524460
Web: www.mfdgroup.co.uk
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Established in 1975, MFD provides independent security advice and multidisciplined technical expertise in CCTV surveillance schemes and control rooms, blast
resistant structures and physical counter-terrorist measures. MFD has completed over 80 town/community CCTV schemes and offers electrical/electronic,
civil/structural, architectural and mechanical services’ engineering expertise.
Mocam Limited
Tel. 08009557100
Web: www.mocam.co.uk
JVC Professional Europe Ltd
Tel. +44(0)20-8208 6205 (sales office)
Fax +44(0)20-8208 6260
Email: [email protected] Web: www.jvcpro.co.uk
JVC Professional Europe Ltd is a wholly owned subsidiary of Victor Company of
Japan, one of the world’s leading manufacturers and suppliers of a wide range
of sophisticated high quality professional broadcast, recording, playback and
presentation equipment, along with computer imaging, internet communications, data storage solutions and CCTV.
The Mocam Apache Redeployable CCTV System (RCCTV)
incorporates the very latest cellular and wireless
technology to provide cost effective, quick installation and
redeployment of external CCTV. The Apache uses Wi Fi or 3G(HSDPA/
HSUPA) mobile networks communication technology. Mocam also have a
range of redeployable mobile equipment for transportation and fixed asset
surveillance incorporating wireless networks.
OpenView
Tel. 0845-071 9110
Fax 0845-071 9111
Web: www. openviewgroup.com
Lambert & Associates
Tel. +44 (0)1276 38709
Fax +44 (0) 870 762 3119
Web: www.lambert-associates.co.uk
Providing versatile and impartial technical and commercial expertise for
CCTV and security facilities. As dyed-in-the-wool ‘techies’ we specialize
in seeing through the industry’s smoke & mirrors on your behalf. Designs,
specifications, project management, testing, commissioning, faults, expert
reports and training. We’re ‘geeks’ who speak your language too.
Operating throughout mainland UK, OpenView Group is a leading system
Integrator of convergent technology solutions. We specialise in designing,
installing and maintaining CCTV and integrated command and control
centres.
CONVERGENT TECHNOLOGY SOLUTIONS
Mayflex
Tel. 0800-881 5199
Panasonic System Solutions Europe
Web: www.pss.panasonic.eu
Fax +44(0)121-326 1537
Web: www.mayflex.com Email: [email protected]
Mayflex supports and services markets for IP communication solutions, covering cabling infrastructure, networking and physical security products. Partnering only with those that add real value and bring something new and innovative
to product use or functionality, the company prides itself on service excellence
and provides flexible ordering and tracking facilities, a dedicated demonstration
suite and knowledgeable sales, projects and technical support teams.
Panasonic manufactures a wide range of CCTV products including static and
dome cameras, digital recording and matrix systems, iris recognition access
control cameras as well as a vast array of IP network equipment. The range
extends to provide a full system or solution, with pre and post-sales support
starting from the initial specification all the way through to commissioning
and maintaining the system.
Make sure they
can find you
Raytec
Tel. +44(0)1670-520055
Fax +44 (0)1670-819760
www.rayteccctv.com
The CCTV Image directory is: the essential reference guide
• outstanding value for money • a key tool for end-users,
purchasers and consultants • just £425+VAT for a full year
RAYTEC are leaders in CCTV lighting technologies and provide a complete
range of Infra-Red and Hybrid-Illuminators for CCTV professionals.
Technologies include RAYMAX Infra-Red and RAYLUX White-Light LED
products plus specialist lighting products including Voyager 2 advanced
number plate capture cameras.
* Offer open exclusively to CCTV User Group member companies
Issue sponsor
Autumn 2010
47
Directory
| CCTVImage
BT Redcare
Tel. +44(0)800-673221
Web: www.redcare.bt.com
Remploy
Tel. +44(0)845-1460502
Web: www.remploycctv.co.uk
We are a leading global supplier of a range of high quality end to end
solutions – delivering CCTV transmission, video storage, cameras, telemetry,
network, access control, fire and intruder alarm monitoring and other
bespoke applications.
Remploy offers a complete package of CCTV Control Room management and
staff solutions. Remploy’s emphasis is on quality and customer satisfaction
whilst helping clients to achieve Corporate Social Responsibility objectives.
Remploy has managed CCTV control rooms across the UK for over 15
years. Services include Interim Operator Contracts, CCTV Control Room
Management and Staffing, and Operator Training.
Samsung Techwin
Tel. +44(0)1932-455308
Redvers Hocken Associates
Tel. +44(0)121-777 2474
Web www.rha-security.com
Email [email protected]
At Samsung we believe we can save you
money and at the same time offer you better quality than your existing
supplier with our range of professional security products. What’s more, all of
our products are backed by a fully comprehensive three-year warranty and a
support network that is there when you need it for complete peace of mind.
These are just a few of our benefits, why not call us to find out the rest?
Consultants for Security and Electronic Systems. Totally independent of
all product suppliers and installers. Feasibility Studies, Audits, Surveys,
Designs, Project Management and Commissioning, CCTV, Communications,
Alarms, Control Room Design, Security Evaluation.
Stryker Communications Ltd
Tel. 08707-705811
Email : [email protected]
Web : www.stryker.uk.com
Stryker design and supply wireless solutions and specialised equipment for
security and surveillance operations. IRIS (Intelligent Remote Information System)
is a range of purpose-designed wireless surveillance equipment configurable
to operate on analogue, COFDM digital, WiFi, wireless IP and 3G/GPRS wireless
communications. The range includes solutions for infrastructure-based, redeployable and unattended CCTV surveillance operations.
OFFICIAL PUBLICATION OF THE C CTV USER GROUP
Products & Services Directory
ATTENTION CCTV USER GROUP MEMBER COMPANIES (members only)
You can upgrade your entry in the Directory of Member Companies
for as little as £425 + VAT. That covers six issues and includes your
telephone, fax, website and e-mail address plus 25 words of text.
Synectics Security Networks
Tel. +44(0)114-255 2509
Web: www.synx.com
Synectics is one of the leading manufacturers of analogue & digital CCTV control,
network integration, and digital recording solutions. The product range includes:
Award-winning SynergyPro control software, Virtual Matrix System, e100/e100i
H.264 video encoders with optional video analytics, d100 decoder, eDVR and
mobile recording systems, EX250 matrices, and ‘PRIVacy’ scene masking.
Contact us for further information:
Call Jack Lunn – Tel. 01543-250456 or
e-mail [email protected]
Yes, please include us in the directory
(6 issues) at a cost of £425 + VAT.
Company
Telephone
Fax
E-mail
Web
Tecton Ltd
Tel. +44 2380 695858
Fax +44 2380 695702
Web: www.tecton.co.uk
____________________________________________
____________________________________________
____________________________________________
____________________________________________
____________________________________________
Tecton are British manufactures and designers of CCTV equipment, established for
21 years. Our video multiplexers are in the majority of town centres. Our new Digital
Video recorders record video in a straightforward and reliable way. Image quality is
better than SVHS. Systems are built up using one unit, or a thousand.
Thinking Space Systems
Tel: +44 (0)1794 516633
Web: www.thinking-space.com
25 words text:
_______________________________________________________________________
_______________________________________________________________________
Thinking Space manufactures high-quality, bespoke, technical furniture
for control room environments. Specialising in modernising control
room spaces, Thinking Space offers full fit out works for refurbishments,
relocations and new builds, complete with project management. All on site
design consultancy and proposal drawings are available free of charge.
_______________________________________________________________________
_______________________________________________________________________
_______________________________________________________________________
_______________________________________________________________________
Autumn 2010
48
Issue sponsor
CCTVImage
| Directory
Index of member companies
TVS CCTV Ltd
Tel. +44 (0) 870-919 4880
Web: www.tvs-cctv.com
w w w. t v s - c c t v. c o m
TVS CCTV Ltd specialise in the manufacture & serial numbering of specialist
CCTV CDR/DVD discs & video tapes, suitable for evidence capture & evidence
presentation to the relevant authorities from digital CCTV systems. TVS also
supply a range of associated CCTV products suitable for all CCTV systems.
16th YEAR IN CCTV DATA COMPLIANCE
AUTOMATED
SURVEILLANCE &
RECOGNITION
ANPR International
+44(0)8706-206206
Clearview
Communications Ltd
+44(0)1245-214104
Computer
Recognition
Systems
+44(0)118-979 2077
Tyco Fire &
Integrated Solutions
(UK) Limited
Tyco Integrated Systems
Tel. +44(0)1954-784000
Fax +44(0)1954-784010
www.tycois.co.uk
Tyco Integrated Systems is a leading integrator in digital & analogue CCTV
surveillance systems for motorways, tunnels, UTC and city centres. We
specialise in control systems, UTMC, wireless CCTV, (including 3G/GSM
rapid deployment units), bus lane enforcement, road user charging, incident
detection and ANPR technologies.
CCTV - GENERAL
Chroma Vision Ltd
www.chroma-vision.co.uk
Wavestore Ltd
Tel. +44 (0)208-756 5480
Web: www.wavestore.com
Wireless CCTV Ltd is an international, market-leading innovator in overt,
covert and body-worn mobile surveillance solutions, and has been presented
with a Queen’s Award for Enterprise: Innovation 2009. The company’s client
base incorporates 350 UK Local Authorities, over 35 UK Police forces, the
Highways Agency and leading construction industry companies.
WEC
Tel. +44(0)1254-700200
Fax +44(0)1254-873637
Email: [email protected] • Web: www.wec.uk.net
WEC Camera Mounting Solutions are experts in the design, production and
manufacture of CCTV mounting structures: towers, columns, poles, cabinets,
brackets and accessories. We offer a bespoke service to help customers overcome difficult mounting situations. Coupled with a highly skilled engineering
background and using the latest in fabrication and assembly technology, we’re
the number one, unrivalled market leader in the CCTV camera systems industry.
Winsted Ltd
Tel. +44(0)1905-770276
Fax +44(0)1905-779791
Web: www.winsted.com
Control room and IP furniture specialist Winsted offers a comprehensive and
cost-effective range of consoles, equipment racks, monitor walls and tape
storage solutions, with a free 10-year guarantee. Modular consoles allow
easy changes and expansion; design services include computerised drawings, colour renderings and 3-dimensional ‘walk through’ animations.
+44(0)8706-206206
Mocam Ltd
0800-955 7100
Stryker
Communications Ltd
www.stryker.uk.com
www.essa.co.uk
Genetec
www.genetec.com
Meyertech Ltd
www.meyertech.co.uk
Synectic Systems
Group
CCTV LENSES
CBC EUROPE Ltd
Intrepid Security
Solutions Ltd
www.dallmeierelectronic.com
www.mayflex.com
2020 Vision Systems
Ltd
www.2020cctv.com
AMG Systems Ltd
www.amgsystems.co.uk
Axis Communications
(UK) Limited
www.axis.com
CCTV Services Ltd
www.cctvservicesltd.com
Controlware
Communications
www.controlware.com
Croma Shawley
www.shawley.com
Data-Storage/Fortuna
Power Systems Ltd
www.data-storage.co.uk
David Williamson
Training & Consultancy
Services
02891-275930
Ecl-ips
www.ecl-ips.com
Eclipse Research Ltd
020-7704-2889
Emerson Management
Services Ltd
www.emerson.co.uk
Envisage Technology
Limited
www.envisagetechnology.
com
Ernitec UK
www.ernitec.com
IVS CCTV
www.ivscctv.co.uk
Metham Aviation
Design (MAD)
www.madcctv.com
Perpetuity Research
and Consultancy
International
www.perpetuitygroup.com
Teleste UK Ltd
www.teleste.com
Tellemachus Ltd
www.tellemachus.co.uk
Verint Video Solutions
Ltd
www.verint.com
Essa Technology
Dallmeier
Electronic UK
CCTV CAMERAS
Bosch Security
Systems
www.cbcuk.com
Mayflex
+44(0)118-979 2077
CBC EUROPE Ltd
www.wcctv.com
Fluidmesh Networks
www.fluidmesh.com
High Mast Video
www.highmastvideo.com
MEL Secure Systems
www.melsecuresystems.
com
Mobile CCTV Ltd
www.silvercontrol.com
Genetec
www.intrepidsecurity.com
CCTV CONTROL
SOFTWARE
Computer
Recognition
Systems
www.synx.com
Bold Communications
Ltd
www.
boldcommunications.co.uk
CNL (Computer
Network Ltd)
www.cnluk.com
Controlware
Communications
www.controlware.com
i-Comply
www.i-comply.co.uk
Scyron Ltd
www.scyron.co.uk
Traffic Support Ltd
www.trafficsupport.co.uk
Visimetrics
www.visimetrics.com
Wireless CCTV
(WCCTV)
www.bosch.co.uk
www.genetec.com
Wireless CCTV
Tel. +44 (0)1706 631166
Fax +44 (0)1706 631122
Web: www.wcctv.co.uk
CCTV - MOBILE
ANPR International
DSSL Group
www.cvssltd.co.uk
Wavestore is a UK company and expert designer and manufacturer of Linux
based audio and video recording solutions, which are scalable, upgradeable
and easy to use. The Open Platform, hybrid design enables combinations
of analogue, IP and megapixel cameras to be recorded and monitored
concurrently.
Issue sponsor
www.tycotraffic.com
Appian Technology Ltd
+44 (0) 1628 554 750
CitySync Ltd
+44(0)1707-275169
Ipsotek Ltd
020-8971 8300
Mobile CCTV Ltd
Scyron Ltd
www.scyron.co.uk
CCTV - GENERAL
Videotec UK
www.videotec.com
Wavesight
www.wavesight.com
JVC Professional
Europe Ltd
www.jvcproeurope.com
Panasonic UK Ltd
www.panasonic.co.uk/cctv
Conway Security
Products
www.conway-cctv.co.uk
Ecl-ips
www.ecl-ips.com
Forward Vision CCTV
www.fvcctv.co.uk
Mark Mercer
Electronics
+44(0)1422-832636
Pelco UK
www.pelco.com
CCTV CONTROL
HARDWARE
Bosch Security
Systems
www.bosch.co.uk
COE Ltd
www.coe.co.uk
Gresham Wood
Technical Furniture
& Design Ltd
www.greshamwood.com
Intech Furniture
www.intechfurniture.com
Meyertech Ltd
www.meyertech.co.uk
Thinking Space
Systems Ltd
www.thinking-space.com
Winsted
www.winsted.com
Conway Security
Products
Metham Aviation
Design (MAD)
www.madcctv.com
Telindus Ltd
www.telindus.co.uk
Videotec UK
www.videotec.com
www.cbcuk.com
Pentax
www.pentax.co.uk
CCTV SYSTEMS
- SUPPLY, INSTALL,
MAINTAIN
Chris Lewis Fire &
Security
www.chrislewisfs.co.uk
Chroma Vision Ltd
www.chroma-vision.co.uk
Clearview
Communications Ltd
+44(0)1245-214104
DSSL Group
www.cvssltd.co.uk
Guide Security
Services (GSS)
Intrepid Security
Solutions Ltd
OpenView Group
0845-071 9110
Tyco Fire &
(UK) Limited
Access Communication
Services Ltd
+44(0)1474-834834
Atec Security
www.atec-security.co.uk
Cartel Security
Systems Plc
www.openviewgroup.com
CCTV Services Ltd
CDS Systems Ltd
www.cdssystems.co.uk
Central Security
Systems Ltd
www.
centralsecuritysystems.
co.uk
Ecl-ips
www.ecl-ips.com
IC2 CCTV & Security
Specialists UK Ltd
www.ic2cctv.com
Cont’d next page
COMPANIES HIGHLIGHTED IN RED
ARE FEATURED ON PREVIOUS PAGES
Autumn 2010
49
| CCTVImage
Directory
Directory of member companies
CCTV SYSTEMS
- SUPPLY, INSTALL,
MAINTAIN
COMPLETE
SOLUTIONS
IQ Security Ltd
www.iqsecurity.co.uk
Link CCTV Systems
www.linkcctv.co.uk
Onwatch Plc
www.onwatch.com
Quadrant Security
Group
www.qsg.co.uk
SWORD Services Ltd
www.swordservices.com
Technology Solutions
www.tecsolutions.co.uk
Tellemachus Ltd
www.tellemachus.co.uk
Touchstone Electronics
Ltd
www.t-e-l.co.uk
www.tvs-cctv.com
2020 Vision Systems
Ltd
www.2020cctv.com
Active CCTV & Security
Ltd
www.cctvactive.co.uk
Bold Communications
Ltd
www.
boldcommunications.
co.uk
CCTV Services Ltd
CNL (Computer
Network Ltd)
www.cnluk.com
GE Security UK Ltd
+44(0)8707-773048
GE-Interlogix UK Ltd
www.geindustrial.com
IQ Security Ltd
www.iqsecurity.co.uk
CCTV TRAINING
CCTV Training.Com
www.cctvtraining.com
Chris Lewis Fire &
Security
DataCom Interactive
Ltd
www.datacominteractive.
co.uk
Lambert &
Associates
www.lambert-associates.
co.uk
Remploy Limited
www.remploy.co.uk
David Williamson
Services
02891-275930
Optimum Security
Services Ltd
www.optimum.me.uk
Perpetuity Research
and Consultancy
International
Tavcom Training
www.tavcom.com
COMMUNICATIONS &
HELP POINTS
Complus Teltronic
www.complusteltronic.
co.uk
Ogier Electronics Ltd
www.ogierelectronics.
com
Transend (UK) Ltd
www.transenduk.com
COMPLETE
SOLUTIONS
ANPR International
+44(0)8706-206206
Chris Lewis Fire &
Security
Cognetix Ltd
www.cognetix.co.uk
Computer
Recognition
Systems
+44(0)118-979 2077
Guide Security
Services (GSS)
Lambert &
Associates
co.uk
OpenView Group
0845-071 9110
Panasonic UK Ltd
TVS CCTV Ltd
CONFERENCES
Global MSC Security
www.globalmsc.net
CONSULTANTS
Cognetix Ltd
www.cognetix.co.uk
Global MSC Security
www.globalmsc.net
Instrom Security
Consultants
www.instrom.com
Lambert &
Associates
co.uk
MFD International
www.mfdinternational.
co.uk
Redvers Hocken
Associates
www.rha-security.com
Advanced Security
Partners Ltd
www.asp-limited.com
Association of Security
Consultants
securityconsultants.
org.uk
Atkins Telecoms
www.atkinsglobal.com
CCD Design &
Ergonomics Ltd
www.ccd.org.uk
Cogent Security
Solutions Ltd
+44(0)1527-595516
Comfort Zone
www.comfortzone-cctv.
co.uk
Control Risks Group
www.control-risks.com
David Williamson
Services
02891-275930
Davington Centre for
Community
www.communitysolutions.co.uk
DFT Associates
0208 304 6650
Dimension Productions
Ltd
www.dimensionproductions.co.uk
Eclipse Research Ltd
020-7704-2889
Independent
Communication
Solutions
www.icsfibreoptics.com
CONSULTANTS
Jadestream Consulting
www.jadestream.co.uk
JMT Systems
www.jmtsystems.com
Martin Cole
Consultancy Services
07974 570 313
Morse Security
Consultants
+44(0)1283-537131
NSG Security
Consultants
www.nsgsecurity.co.uk
Optimum Security
Services Ltd
www.optimum.me.uk
P.C.D Consulting
Limited
07809 613 887
Perpetuity Research
and Consultancy
International
SGW Security
Consultants
www.sgw-securityconsulting.co.uk
The Lyndhurst
Consultancy
www.cctvwithtlc.co.uk
Tricker Consultants
Ltd
01189 694 441
CONTRACT STAFF
Broadland Guarding
Services Ltd
www.broadlandguards.
com
Remploy Limited
www.remploy.co.uk
Charter Security plc
www.charter-security.
co.uk
Chubb Security
+44(0)1933-671000
Legion Group Plc
www.legiongroup.co.uk
Profile Security
Services
www.profilesecurity.co.uk
The Corps Monitoring
Centre
www.the-corps.co.uk
CONTROL ROOM
MANAGEMENT
SYSTEMS
Bold Communications
Ltd
www.
boldcommunications.
co.uk
CCD Design &
Ergonomics Ltd
www.ccd.org.uk
CNL (Computer
Network Ltd)
www.cnluk.com
Complus Teltronic
www.complusteltronic.
co.uk
Electrosonic UK
+44(0)1322-222211
i-Comply
www.i-comply.co.uk
DIGITAL & NETWORK
VIDEO RECORDING
802 Global
www.802global.com
Bosch Security
Systems
www.bosch.co.uk
BT Redcare vision
www.bt.com
CBC EUROPE Ltd
www.cbcuk.com
COE Ltd
www.coe.co.uk
Dallmeier
Electronic UK
Dedicated Micros
www.dedicatedmicros.
com
JVC Professional
Europe Ltd
Mayflex
www.mayflex.com
Panasonic UK Ltd
Synectic Systems
Group
www.synx.com
CONTROL ROOM
FURNITURE
Gresham Wood
Technical Furniture
& Design Ltd
Tecton
Intech Furniture
www.greshamwood.com
Thinking Space
Systems Ltd
Winsted
www.winsted.com
CCD Design &
Ergonomics Ltd
www.ccd.org.uk
CONTROL ROOM
MANAGEMENT
SYSTEMS
Essa Technology
www.essa.co.uk
Meyertech Ltd
www.meyertech.co.uk
OpenView Group
0845-071 9110
TVS CCTV Ltd
www.tvs-cctv.com
Wavestore Ltd
www.tecton.co.uk
TVS CCTV Ltd
www.tvs-cctv.com
Tyco Fire &
(UK) Limited
Wavestore Ltd
+44(0)20-8756 5480
ADPRO (Vision
Systems)
www.vesda.com
IC2 CCTV & Security
Specialists UK Ltd
www.ic2cctv.com
Pelco UK
www.pelco.com
SANYO Europe Ltd
+44(0)1923-477222
SigmaFAST
www.sigmagroup.org
SWORD Services Ltd
www.swordservices.com
TAC UK Limited
www.uk.tac.com
Vigilant Technology UK
Ltd
www.vglnt.co.uk
Visimetrics
www.visimetrics.com
DISPLAY HARDWARE
& SYSTEMS
Barco Ltd
www.barco.com
JVC Professional
Europe Ltd
Winsted
www.winsted.com
Electrosonic UK
+44(0)1322-222211
DISTRIBUTORS
Transend (UK) Ltd
www.transenduk.com
IMAGE ANALYSIS
Intrepid Security
Solutions Ltd
Dectel Security Ltd
www.dectel.co.uk
LIGHTING & IR
ILLUMINATION
Raytec Ltd
www.rayteccctv.com
David Webster Limited
www.dwlimited.co.uk
Derwent Systems
+44(0)1670-730187
POLES & CAMERA
SUPPORTS
Altron
Communications
+44(0)1269-831431
High Mast Video
www.highmastvideo.com
WEC Camera Mounting
Solutions
www.wec.uk.net
REDEPLOYABLE
CAMERAS
802 Global
www.802global.com
Clearview
Communications Ltd
+44(0)1245-214104
DSSL Group
www.cvssltd.co.uk
Genetec
www.genetec.com
Mocam Ltd
0800-955 7100
Stryker
Communications Ltd
www.stryker.uk.com
Wireless CCTV
(WCCTV)
Intech Furniture
www.wcctv.com
CitySync Ltd
+44(0)1707-275169
i-Comply
www.i-comply.co.uk
Mobile CCTV Ltd
Persides Ltd
www.persides.com
Synectic Systems
Group
REGULATORY
COMPLIANCE
Thinking Space
Systems Ltd
VIDEO
TRANSMISSION
802 Global
MANUFACTURERS
Gresham Wood
Technical Furniture
& Design Ltd
www.greshamwood.com
www.synx.com
Conway Security
Products
Derwent Systems
+44(0)1670-730187
Dimension Productions
Ltd
www.dimensionproductions.co.uk
Mark Mercer
Electronics
+44(0)1422-832636
Metham Aviation
Design (MAD)
www.madcctv.com
Optex (Europe) Ltd
www.optex-europe.com
Vicon Industries
www.vicon-cctv.com
Visimetrics
www.visimetrics.com
MONITORING
SERVICES
Guide Security
Services (GSS)
Charter Security plc
www.charter-security.
co.uk
Sefton Security
Services
+44(0)1519-344747
The Corps Monitoring
Centre
www.the-corps.co.uk
www.802global.com
BT Redcare vision
www.bt.com
COE Ltd
www.coe.co.uk
Dallmeier
Electronic UK
Mayflex
www.mayflex.com
Mocam Ltd
0800-955 7100
Stryker
Communications Ltd
www.stryker.uk.com
Wavestore Ltd
+44(0)20-8756 5480
Wireless CCTV
(WCCTV)
www.wcctv.com
BEWnet
Communications Ltd
+44(0)1293-873235
Croma Shawley
www.shawley.com
Electrosonic UK
+44(0)1322-222211
MLL Telecom Ltd
www.mlltelecom.com
Teleste UK Ltd
www.teleste.com
Transend (UK) Ltd
www.transenduk.com
Wireless Innovation
Jeff Martin
+44(0)20-8756 5480
Samsung Techwin
www.samsung.com
COMPANIES HIGHLIGHTED IN RED ARE FEATURED ON PREVIOUS PAGES
Autumn 2010
50
Issue sponsor
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See the big security picture

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 
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  

    
 

 
 
 

ADPRO
PRO Series
PIR

CCTV Image 41 v2.indd

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