A Watershed - Oregon Medical Association
Transcription
A Watershed - Oregon Medical Association
MEDICINE in Oregon A publication of the Oregon Medical Association Summer 2009 Policy • Community • Practice A Watershed Year for Health Care OMA Passes Two Bills, Stops Critical Liability Measure Volume 2, Number 3 Summer 2009 POLICY COMMUNITY PRACTICE A Watershed Year for Health Care OMA’s work on behalf of doctors in the legislature By Ryan James and OMA Government Affairs Staff Oregon Medical Association 11740 SW 68th Pkwy, Ste 100 Portland, OR 97223 (503) 619-8000 • fax (503) 619-0609 www.theOMA.org • [email protected] 12 The Politics and Medicine Issue Also Inside 4 FROM THE PRESIDENT MEMBERSHIP MATTERS 5 New and reinstated members Peers: ‘Join the OMA’ 8 ByTellBudYourPierce, MD Politics and Medicine 6 FROM THE DESK OF JO BRYSON Reform Raises Tough Questions 10 OMA ALLIANCE 9 Some Things Never Change 12 FEATURE A Watershed Year for Health Care By Ryan James and OMA Government Affairs Staff PLUS OMA’s day at the Capitol 16 IS HEALTH CARE A RIGHT? We’re Not Ready for This Right By Ralph Eccles, MD PLUS The Best Recruitment... By Jennifer Nordgaard Upcoming events 19 SPOTLIGHT ON... The Patient-Centered Medical Home: Answer or Illusion? By Glenn S. Rodriguez, MD 20 IN THE OFFICE Technology Gives New York Doctor a Boost with Daily Practice By AMA Staff Health Care Is a Right By Rick Staggenborg, MD 21 ADVOCACY IN FOCUS From Member Complaint to Legislation: A Look at SB 507 18 ON MY MIND Debt is a Political Issue By Joy Conklin By Moira K. Ray 23 ADVOCACY CORNER 25 IN-HOUSE COUNSEL Changes Coming to the Health Professionals Program By Mike Crew, JD Compliance Process in Effect: Make Sure You Are Being Paid Correctly Back Page Creative Outlets Guarding his mistress’ shop (photo) By Dr. Donald Froom in Oregon Published quarterly by PAGE PLUS...OMA’s Day at the Capitol MEDICINE Editorial Advisory Board Carla McKelvey, Physician Editor Monica Wehby Peter Bernardo Nancy Boutin Evelyn Ford Mike Crew (of counsel) OMA Staff Jo Bryson Betsy Boyd-Flynn Jennifer Nordgaard Ryan James Reina O’Beck Submissions We welcome and encourage our members to contribute to Medicine in Oregon. For more information, contact Betsy Boyd-Flynn at (503) 619-8000 or [email protected] Advertising & Design by LLM Publications, Inc. 8201 SE 17th Ave, Portland OR 97202 (503) 445-2220 • (800) 647-1511 fax (503) 655-0778 www.llm.com President | Linda Pope Graphic Design | Heather White Advertising Sales | Snow Blackwood Joseph Madigan On the Cover The Oregon State Capitol in Salem was constructed from 1936 to 1938, and expanded in 1977. The Art Deco building was placed on the National Register of Historic Places in 1988. © 2009 by the Oregon Medical Association. All rights reserved. No part of this publication may be reproduced or transmitted in any form by any means, electronic or mechanical, including photocopy, recording, any information storage or retrieval system, without permission from the publisher. From the President T Peter A. Bernardo, MD Politics and Medicine “Laws are like sausages, it is better not to see them being made.” Otto von Bismarck, 1st Chancellor of the German Empire Peter Bernardo, MD is president of the Oregon Medical Association. He is a general surgeon in private practice in Salem and he has been an OMA member since 1992. 4 • Medicine in Oregon HE OREGON MEDICAL ASSOCIATION strives to represent the interests of all physicians. It is not an easy thing to do. The public, and our elected officials, often paint the physician community with one broad brush. Physicians are not a homogeneous group. Earning a medical degree does not change your sex, your race, or your religion. Doctors in Oregon come from many different cultural backgrounds; most did not grow up and/or train here. Physicians are also divided by specialty, urban or rural practice setting, size of practice, and employment. The public believes all physicians are wealthy, but most pediatricians and family practitioners would argue otherwise. Physicians are Republicans, but just as many are Democrats and Independents. With all of these differences, it is not surprising that physician opinion spans the known spectrum on any social or political issue. Physicians definitely do not share the same opinion on health related matters. The debates at the OMA House of Delegates over the last ten years highlight this fact. In that time period, physicians at the House have spoken passionately about many topics including medical marijuana, assisted suicide, and single payer health care models. The opinions expressed came equally from both sides of the issue. This presents a challenge for the OMA: How can the association represent the entire family of medicine? Some physicians do not feel that the OMA represents their interests at all. On any single topic, that might be true. However, I feel that physicians—and voters—who use a single subject as a litmus test for their political satisfaction are doomed to be disappointed. Life is not that simple, nor is politics that clean. Take a broader look at the Oregon Medical Association and you will see just how important, and necessary, it is for physicians and their patients to wade into these issues. Every two years, there are hundreds of bills considered in the Oregon State Legislature that involve some element of health care. Many of the bills relate to insurance issues or hospital regulation. Some address physician licensing and supervision. Others may mandate particular treatments for a patient, or expand the scope of practice of non-physician providers. Patient “advocates,” businesses, hospitals and insurers all want to affect the practice of medicine; often by altering the doctor-patient relationship. They believe they understand health care and the practice of medicine. But they do not—not in the way that a doctor does. No one else has the physician’s knowledge and experience in the delivery of health care. Doctors must speak from their perspective and for their interests and the interests of their patients, because no one else will. Physicians have a strong political voice through the Oregon Medical Association. The OMA and its government affairs team have been very effective over the years in representing that voice. So much so, that it is often said that the OMA only worries about physicians, their practices, and their money. The business of medicine plays out in the political arena on a daily basis. The OMA should not apologize for doing what it is supposed to do: advocate for the interests and concerns of its members. To say that this approach is short-sighted or selfish ignores the importance of the physician to the community. The vitality of a physician’s practice is a public health issue. A healthy medical practice environment encourages more physicians to practice in Oregon, and ultimately makes for better health care. More importantly, criticism like this overlooks much of the other work we do. Our members are concerned about much more than the business of medicine. OMA staff and physicians Joining the Circle have always taken the lead on important public health issues. Perhaps the Association, and physicians in general, have not claimed enough credit in this area. Every community in this state has physicians who are actively treating the uninsured, and are working on systems to provide them with better care. Physicians and the OMA have vigorously worked on state and national health care reform. They have also worked hard on community health issues. In this recent Legislative session, OMA members testified on field burning, smoking in cars with minors, and providing health insurance for all Oregon children, and supported health insurance coverage for smoking cessation. In the past, physicians championed seat belt and helmet laws. They worked on school nutrition, physical education and childhood obesity. The OMA has consistently collaborated with other groups for the health of all Oregonians, and that will not change. The democratic political process demands the involvement of its citizens on a consistent basis. It is not easy. The political process is messy, and it is easy for a physician to be discouraged. There are winners and losers in the political arena; compromises and trade-offs. Politics is a time consuming process, and often frustratingly slow. Sweeping change is an uncommon product of the political process. More often, change, when it occurs, is incremental. What would our medical liability environment in Oregon look like if physicians had been involved in the campaigns for our state judges, Governor, Attorney General, and Secretary of State? Perhaps the future will tell us; if more physicians get involved in political life and choose to vote, contribute their time, and their money. I encourage you to get to know your elected representatives. Above all, bring your voice to the Oregon Medical Association. Bismarck also said: “Politics is the art of the possible.” More participation in the political process makes more things possible. Magazine Submission Guidelines We welcome submissions from our members, including opinion pieces, essays about your practice, or visual art. We do not offer payment for published work, but can provide additional copies of the magazine in which your work appears. If you are interested in writing but do not have a clear idea or a specific topic in mind, you may wish to contact a member of the editorial advisory board or the staff editor. They may be able to assign you a topic or make suggestions for content we are seeking for a particular issue. Get a sense of what is planned by viewing the editorial calendar for the year, which is kept up to date on the OMA website at www.theOMA.org/MiO. Submission deadlines and tentative themes for each issue are as follows: Sept. 5: Fall 2009 issue; Preparing for the Worst: Doctors, Disaster, and Public Health Dec. 4: Winter 2010 issue; The Military & Medicine March 5, 2010: Spring 2010 issue; Quality & Performance in Practice June 4, 2010: Summer 2010 issue; topic TBA Send your submissions electronically to [email protected]. Written submissions should be sent in rich text format or MS Word 2003. Any accompanying photos or illustrations can be sent either on CD or via e-mail. Please note these must be high-resolution files, 300 dpi or higher. We have a 6MB size limitation on e-mail we can receive. Include a brief (25 words or fewer) biographical note, including your specialty, where you practice and (optionally) how long you have been a member of OMA. Works of visual art can be submitted either via mailed CD or e-mail, or contact Betsy Boyd-Flynn to arrange an in-person meeting. OMA thanks those members who have paid their dues, and welcomes the following new members and those who have reinstated their membership with the OMA. Jacob Abraham, MD Zachary B. Adler, MD Rebekah C. Allen, MD Sandra J. Althaus, MD Mary K. Alvarez, MD William J. Arban, MD Judah Askew, MD Michael Shawn Axley, MD Dianna M.E. Bardo, MD Jennifer J. Barlow, PA Penelope D. Barnes, MD John R. Bates, MD Ashley D. Batesole, PA Katherine L. Bensching, MD Emily Berry, MD Falguny I. Bhavan, MD Gregory C. Borstad, MD Jennifer Botelho, PA-C Jennifer L. Bowman, MD Diana E. Brewer, PA Lauren M. Brunner, PA Glenn S. Buchanan, MD Erin Butler, PA Dan M. Byrd, MD Mauricio A. Cabezas, MD Clea R. Caldwell, DO Leta T. Callahan, MD Michelle H. Cameron, MD Anne Margaret Carpenter Winston D. Chamberlain, MD Charles E. Chambers, MD Brian T. Chan-Kai, MD Grace Chen, MD Poly Chen, MD Roger Chou, MD Cong Q. Chu, MD Lorena L. Cline, PA Emily L. Conley, MD Mary M. Costantino, MD Anita J. Dekker, MD Lisa Grill Dodson, MD James Patrick Dolan, MD Machelle M. Dotson, PA-C Ben H. Douglas, II, MD Catherine R. Dudley, PA-C Christina C. Duran, MD Elizabeth N. Eckstrom, MD Judith L. Ekstrom, MD Sarah L. Elfering, MD Carol Y. Endo, MD Todd W. Engstrom, MD Miko Enomoto, MD S. Kathleen Esdaile, PA Kimberly K. Felder, PA-C Marvin D. Fickle, MD Marian Fireman, MD Henry B. Garrison, MD Jordana L. Gaumond, MD Katherine M. Gesteland, MD Anthony K. Gomez, PA C. Scott Graham, DO Jessica L. Gregg, MD Miriam Natalie Grunkemeier, MD Paul D. Guisler, MD Saurabh Gupta, MD Steven W. Guyton, MD Matthew F. Halsey, MD Richard S. Hamblin, PA Amanda L. Hamilton, PA Russell B. Harrison, MD Liana F. Hategan, MD Joanna L. Hatfield, MD Daniel Helfet-Hilliker, MD William L. Hills, MD Daniel A. Hirselj, MD Thomas W. Huff, MD Scott N. Isenhath, MD Lillian S. Iwatsuki, MD James H. Johnson, III, PA Ronald J. Jollo, DO Jacob Michael Jones, MD Robert B. Kelly, MD Katharine J. Keranen, PA Mark D. Kettler, MD Akram Khan, MD Kristy Khoury, PA-C Adam B. King, PA Pamela A. Kirwin Campbell, MD Linda R. Klein, MD Ethan C. Korngold, MD Larry L. Kovachevich, MD Bradley A. Kramer, MD Arun Kuchela, MD Wallace Lai, MD Katharine E. Leaning, MD Carol Frost Lee, MD Elizabeth A. Leon, MD Linda Baker Lester, MD Alfred J. Lewy, MD Charlotte Lin, MD Susan J. Lindemulder, MD Kenneth Chan-Ying Liu, MD Christopher J. Lockey, MD Michelle L. Lotto, MD Jon E. Lutz, MD Annie S. Mack, MD Elizabeth M. Macri, MD Supriya Maddirala, MD R. Ellen Magenis, MD Martha E. Maier, MD Robert A. Maricle, MD Erik A. Martin, PA Irene P. Martin, MD Randall L. Martin, MD Summer 2009 • 5 From the Desk of Jo Bryson W HEN WE CONVENED the editorial board to lay out themes for the issues in 2009, we agreed the summer issue would be devoted to medicine and politics. Thinking about this connection is not unlike pondering death and taxes. People know these as being true certainties in life and would rather not discuss them. Joanne K. Bryson, CAE Reform Raises Tough Questions “You did not enter this profession to be bean-counters and paper-pushers. You entered this profession to be healers—and that’s what our health care system should let you be.” US President Barack Obama 6 • Medicine in Oregon Rationing health care is another discussion most are avoiding. The question being: is America ready to “ration” health care to achieve reform? With the ultimate goal of providing everyone in America with a basic level of access to health care, the question of how to expand access without increasing costs is a conversation that is becoming more and more prevalent. No matter what you call it, some kind of rationing seems the most ready answer. Are Americans ready to give up access to readily scheduled surgeries so that a basic level of health care access can be provided to everyone? Maybe, but this cultural change would not happen over night; it’s a change that may take years before it occurs. Most parties in the debate about reform would rather find a way not to make that choice. Our desire to avoid the topic is natural: discussing it pulls us between our sense of fairness, and our sense of selfpreservation. Ask a recently-diagnosed patient with breast cancer if she would be willing to wait four to six months for surgery; one which would normally be scheduled soon after the pathology report confirmed what a routine mammogram indicated. This patient has good health insurance, knows her physician well, and has had routine mammograms for years. The physician and patient both know that time is cancer’s best friend, and in six months, there is a good chance cancer would win. Asking this patient to wait seems unacceptable on its face. Now, ask a women who has no insurance, cannot afford yearly exams, and then discovers a worrisome lump she wouldn’t otherwise be able to have examined, whether she’d accept that wait in exchange for treatment at all. For many Americans, even many with health insurance, “rationing” such as this would be an improvement over what they experience today, yet it would not come without costs to the system. Providing basic access to health care for all Americans doesn’t necessarily mean that patients will have to wait four to six months for life-saving surgery. Reformers are wrestling with the question: would health care reform result in some kind of socialized medicine? The best case scenarios for such systems still have significant flaws. Canadian patients with the means to pay have flocked to the US for years, and are more than willing to pay for access to life saving treatments. For those with means, the alternative of waiting is not an option when time is of the essence for life or death. Is that system more fair than ours? Rationing of health care was one of several topics of conversation among physicians attending the recent Annual Meeting of the American Medical Association in Chicago. With health care reform as the number one priority of the AMA, Immediate Past President Nancy Nielson, in addressing the House, emphasized how committed the AMA was to achieving reform this year so that all Americans have affordable, high-quality health coverage. She and President Obama have met and both share that common goal. At the meeting, AMA adopted a new policy which states that the AMA will “support health system reform alternatives that are consistent with AMA principles of pluralism, freedom of choice, freedom of practice, and universal access for patients.” We were honored to have President Obama address the House of Delegates. This was the first time a US President had addressed the House since Reagan in 1983. There were several times President Obama drew standing ovations from the delegates. Physicians rose in unison when Obama said, “you did not enter this profession to be bean-counters and paper-pushers. You entered this profession to be healers—and that’s what our health care system should let you be.” One of the largest complaints about our current health care system is the problem Americans with pre-existing conditions face when trying to find affordable health care coverage. President Obama also drew loud applause when he said, “That is why we need to end the practice of denying coverage on the basis of pre-existing conditions. The days of cherry-picking who to cover and who to deny—those days are over.” It was an especially proud moment for the Oregon Delegation when the President Obama spoke about a recent meeting he had with one of our congressional delegates. Congressman Blumenauer, in a recent meeting with President Obama, handed him a copy of a special issue of Harper’s Magazine entitled, “The Crisis in American Medicine.” Inside were several articles relating to soaring charges, overutilization and finding a better way than fee-for-service to pay for medical care. Sounds like content of any other health affairs magazine right? Except this one was dated October, 1960. Let’s hope 50 years from now we are not still facing the same challenges and have not passed them to our children. We are at a crucial point in history where we have an opportunity to effect substantial health care reform. But as of today, it looks like its going to be a long hard fight over health care legislation. Senate Finance Committee leaders delayed releasing any details of their health care bill and the House version is likely to be very different from the Senate. Polls are showing again and again that Americans are ready for reform—as they understand it. But do they understand it well enough? And will a complete overhaul of our health care system be ready for America in four months? The devil is in the details. And discussing those details is sure to be a challenge. Jason D. Mauer, MD Shawn A. Mayer, MD Colleen C. McCormick, MD Kathyrn Irene McQuillan, MD Kevin D. Merrill, MD Bridget A. Metcalf, PA Chris A. Metzger, MD Christina E. Milano, MD Judith A. Mitchell, PA Noelle E. Montano, MD Jennifer A. Murphy, MD John N. Navarro, PA Keleigh M. Nersasian, PA Robert S. Nicol, MD Christina M. Nicolaidis, MD Lucy Nusrala, PA-C Jagdeep S. Obhrai, MD Charles C. Oh, MD Jeremy Orcutt, DO Matthew D. Orth, DO Juan R. Oyarzun, MD Eric W. Palmer, MD Melonie Parrish, PA-C Ami R. Patel, MD Mark E. Pennesi, MD Charla L. Pickett, PA Jeffrey M. Pollock, MD Ronald W. Powell, DO Sarah A. Rahkola, MD Brendan B. Ramey, MD Rebecca Reiser, MD Annette V. Riggs, MD Amanda L. Risser, MD Stefanie P. Rogers, MD Somnath Saha, MD Nemecia SalindongDario, MD Faiza Salman, MD Andrew Sargent, PA-C William G. Schmidt, Jr, MD Kelli R. Schmitz, MD Aaron B. Schoenkerman, MD Maisie Shindo, MD Kevin R. Smith, MD Matthew A. Smith, MD Mindy Sobota, MD Rebecca I. Spain, MD Seth John Stankus, DO Bert M. Stewart, MD Kara J. Stirling, MD Jennie E. Stover, MD Kelsey G. Sullivan, PA Harry A. Taylor, III, MD Heather Taylor, MD Jason A. Taylor, MD Mark Anthony Taylor, MD Rebecca N. Thompson, MD Timothy J. Treible, MD Rakhee N. Urankar, MD Craigan T. Usher, MD Gina M. Vaccaro, MD Paula A. Vanderford, MD Steven A. Wahls, MD Eric Walsh, MD Samuel A. Wang, MD Denise G. Waugh, MD Kathleen Weaver, MD Kayleen M. Welbourn, PA Amanda J. Wheeler, MD Brett A. White, MD Jacqueline C. Wilk, MD Latasha N. Williams, MD Jamie R. Wong, MD Lawrence Woods, MD John C. Wright, MD Raghav Wusirika, MD Zachary L. Yablon, MD Kevin C. J. Yuen, MD Mark E. Zeitzer, MD Membership information is available through Beth Cherry at (503) 619-8000 or [email protected]. Plan Your Event at the OMA’s Conference Center Perfect for Meetings, Workshops, and Special Events • Great location at OMA Headquarters; convenient to I-5 • Available multi-media equipment takes the hassle out of planning • We offer expert assistance with room set-up and technological needs • Your attendees will love the outstanding cuisine prepared by our professional, full-service catering staff To learn more about the conference center, contact Ron Costa, OMA Executive Chef, at (503) 619-8000 or [email protected]. Summer Summer 2009 • 7 Membership Matters Tell Your Peers: ’JOIN THE OMA’ By Bud Pierce, MD I HAD THE GOOD FORTUNE to grow up in a stable, hardworking, blue collar family. In my community, physicians were held in high esteem and were the most respected members of society. Early in my life I stated my intent to “become a doctor.” I excelled in school, and was encouraged to pursue a career in medicine. My early work experience as an orderly in a nursing home during my college years convinced me to continue my dream, and I am now a medical hematologist/oncologist in the prime of my career. The Best Recruitment: One Member, Reaching Out to Others By Jennifer Nordgaard D r. John Barton, a diagnostic radiologist from Ashland and OMA delegate from Jackson County, was at a recent House of Delegates meeting and was amazed to learn how many of his colleagues in Ashland are not members of the Association. “Around half of the doctors on the medical staff at Ashland Community Hospital do not belong to the OMA,” says Dr. Barton, who has been an OMA member since 1985. Dr. Barton wanted to change that. So, in an effort to reach out to his peers and spread the news about all that OMA does on behalf of Oregon physicians and their patients, Dr. Barton initiated his own “member get a member” campaign. With the help of OMA staff, he sent a letter to each nonmember physician in Ashland, along with an OMA application and membership materials. “I have the sense that if everyone knew all that OMA does on behalf of Oregon physicians and our patients, we would have nearly 100 percent physician membership,” says Dr. Barton. Do you know a non-member colleague? Want to tell them why OMA membership matters to you? Our members are the best champions for the organization! OMA staff can help you “get a member” by providing applications and other membership materials, giving you details on all of the various things that OMA has done for doctors and their patients, or providing a list of non-member physicians in your area or within your specialty. Simply contact Jennifer Nordgaard, [email protected] or Beth Cherry, [email protected], for more information and help. We’d like to share your recruitment stories and successes in a future issue of Medicine in Oregon! Jennifer Nordgaard is the membership coordinator at the OMA. 8 • Medicine in Oregon Early in my medical school career, I received an invitation to join the AMA and the California Medical Association. As an outsider looking in, I was honored to join these longstanding medical associations and have continued to be a member of the AMA (I am a lifetime member), the OMA, and the Marion Polk County Medical Society. I feel honored to have the privilege of being a member of these medical societies, and I view them as the embodiment of medicine in America today. I cannot imagine not being a member of the OMA! Now, as always, the OMA is the best health advocate for Oregon’s citizens and physicians. The OMA continues to work for health insurance for all of our citizens, and we are very active politically in the public health arena—as we will only lower our health care costs by making our citizens healthier. We continue to oppose the expansion of medical practice by most non-physician practitioners, not as a means to limit choice, but as a way to protect patients from dangerous and incompetent practitioners. We continue to work to improve the working conditions of physicians, which will require malpractice insurance reform, a reduction in regulatory hassles, fair treatment of our employed physicians, and pay adequate to prevent workforce shortages, which are already occurring in primary care. The OMA is the largest physician organization in the stage, with over 7,300 physician, medical student, and physician assistant members. There UPCOMING events Coding Book Order Forms Email [email protected] for more details. Available Aug. 3 OMEF Grant Applications I feel honored to have the privilege of being a member of these medical societies, and I view them as the embodiment of medicine in America today. I cannot imagine not being a member of the OMA! are, however, over 13,000 licensed physicians in the State of Oregon. For our organization to be all that it can be, we need all of our physicians to join the family of medicine by joining the OMA! OMA President Dr. Peter Bernardo and I are committed to doing all that we can do to strengthen the effectiveness of the OMA. Toward that end, Dr. Bernardo and I will pay a personal visit to all of the physicians in Marion-Polk counties who are not currently members of the OMA and ask them to join. We will briefly share why we are members of the OMA, and all that the OMA is doing for the physicians and citizens of our state. We’ll use the feedback we gain—even from those who don’t want to join— to better convince others. Wish us luck, and I hope to report on our successes in a future issue of Medicine in Oregon. Bud Pierce is an oncologist in Salem, and a member-at-large of the OMA Executive Committee. Email [email protected] for more details. Due Sept. 3 OMA Board of Trustees Meeting Oct. 2, OMA Headquarters OMEF Board Meeting Oct. 3, OMA Headquarters OMA House of Delegates Interim Meeting/Fall Program Oct. 3–4, OMA Headquarters Executive Committee Meeting Sept. 10, OMA Headquarters Oct. 22, OMA Headquarters Risk Management Seminars Basic Training in Risk Management Sept. 16 or Oct. 24 11am–2pm, OMA Headquarters Risk Management for Medical Office Personnel All seminars 12noon–4pm Aug. 28—OMA Headquarters Sept. 11—Ashland Sept. 25—North Bend Oct. 16—Eugene Advanced Training in Risk Management Sept. 12—Ashland, 8–11am Sept. 26—North Bend, 8–11 am Oct. 14—OMA Headquarters, 8–11am Oct. 17—Eugene, 8–11am Oct. 24—OMA Headquarters, 7:30–10:30am OMA Headquarters 11740 SW 68th Pkwy, Ste 100, Portland (503) 619-8000 • www.theOMA.org Workshops For more information on OMA workshops, visit www.theOMA.org/workshops. Fall Coding Series Oct. 28–29, OMA Headquarters • Oct. 28: Advanced ICD-9-CM: 9am–4pm • Oct. 29: Advanced CPT: 9am–4pm Educational Programs Oct. 13: Compliance Training Seminar Oct. 27–29: Coding Series • • • • Advanced CPT Advanced ICD-9-CM Modifiers OB/GYN Specialty Coding Nov 3: Employment Law Boot Camp Nov. 17–18: P ractice Management Series TBD: A merican Recovery and Reinvestment Act—New Privacy/ Security Provisions (Webinar) TBD: E HR/Stimulus Package Update (Webinar) TBD: Contracting Series TBD: Retirement Series Non-OMA Events Lane County Medical Society Monthly Dinner Meeting Sept. 15; Oct. 6, Hilton Eugene & Conference Center Oregon Pathologists Association Dinner/ Membership Business Meeting Sept. 22, OMA Headquarters Oregon Pathologists Association Scientific Seminar Sept. 23, St. Vincent Medical Center, Souther Auditorium Oregon Geriatric Society Annual Conference Oct. 8–11, Sunriver Summer 2009 • 9 OMA Alliance I By Leanna Lindquist, President Some Things Never Change The OMAA and Medical Legislation N 1925, DR. A.C. KINNEY, president of the Oregon State Medical Society, requested that an auxiliary be formed. He charged this new organization to “calm the rising tide of misunderstanding and help block the inroads being attempted on the practice of medicine.” In 1927 the Oregon State Medical Society Auxiliary was born. In 1975, we became the Oregon Medical Association Auxiliary; in 1992 the name was changed to the Oregon Medical Association Alliance. No matter what our name, over the years the OMA Alliance has been deeply involved in many legislative battles. The Auxiliary was active in passing “The Basic Science Law” in 1933. Introduced in 1931, the act was designed to protect public health by requiring knowledge of five fundamental sciences in order to practice any system or method of healing in this state. It also penalized practitioners for violating the act. The new act would provide protection to the public in a field where ignorance should not be tolerated. The Auxiliary sponsored House Bill 144 in 1943, which appropriated $165,000 for the education of handicapped children. 10 • Medicine in Oregon THEREFORE, BE IT RESOLVED, that the House of Delegates of the American Medical Association request the Women’s Auxiliary to use every avenue possible to bring such information to its members and through them to the public.” The Medical Auxiliary responded with a comprehensive plan for state coverage in an organized movement against the Wagner-Murray-Dingell Bills and the Pepper Bill, which advocated for national health insurance. Members of the AMA believed that the future of medical practice was at stake. Each Auxiliary member wrote letters to their senators and congressmen opposing the two bills. They recruited ten of their friends to do the same. The bills proposing universal health care were ultimately defeated. “WHEREAS, the object of the Women’s Auxiliary is to aid the American Medical Association in every way requested, and In 1949 the AMA’s National Education Campaign produced a brochure: “It’s Your Crusade Too!” The crusade was in opposition to compulsory health insurance or a government controlled medical system. The AMA felt that compulsory health insurance impacted the economic welfare and freedom of every American. The Auxiliary helped to get out the message that it was dangerous to think that government had any source of income “apart from its citizens’ own pocketbooks” with which to finance medical services. WHEREAS, the most urgent need at the present time is for widespread The “Alliance Day at the Legislature” has been an ongoing event since 1961. In 1945, the American Medical Association was so concerned about proposed legislation that would lead to socialized medicine that their House of Delegates adopted the following resolution: Leanna Lindquist, RN, is a recovery room nurse married to past OMA President David Lindquist, MD, of West Linn. dissemination of knowledge concerning the hazards of current medical legislation, To learn more about the OMA Alliance visit www.theOMA.org or email Pat Webster [email protected]. Various legislators and their staff have spoken to members about government business. Individual members also scheduled personal meetings with their own legislators. In 1962 the Auxiliary was honored at the Oregon state capitol for cooperation and service in recruitment of students for health careers. During Anna Payne’s presidency in 1967, the auxiliary worked to elect medicine-friendly state and congressional candidates. Others have followed in her footsteps. Since then, physicians and their spouses worked to gather over 26,000 signatures for the Seatbelt Initiative. They answered the call again to place the Indoor Clean Air Act on the ballot. In Portland, OMAA members made “get out the vote calls” from the OMA building. Over the past 80 years, members have written letters and made phone calls in favor of medical-friendly legislation. In addition, our members have hosted fundraisers for political candidates and have become OMPAC members. Auxiliary/Alliance members have been politically involved in their communities. They have been mayors, served on school boards and city councils, and volunteered on commissions and boards. We have a rich legacy of commitment and volunteerism. Over its long history the OMAA has been dedicated to supporting the legislative efforts of the OMA and will continue to do so in the future. Correction In the article titled “Psychiatric Care Challenges in Oregon’s Emergency Departments,” in the Spring 2009 issue of Medicine in Oregon, Robin Henderson’s credentials were incorrect. Dr. Henderson is a licensed psychologist, and holds a PhD. The error was not the fault of Dr. Henderson, nor of the article’s author. The OMA regrets any confusion caused by the error. Summer 2009 • 11 A Watershed Year for Health Care OMA’s work on behalf of doctors in the 2009 legislative session Looking back, the 2009 legislative session saw a good deal of focus on health care—sweeping reform, funding mechanisms and proposals to improve public health and the business of providing health care. 12 • Medicine in Oregon The OMA maintained a strong presence in health policy discussions throughout the 2009 legislative session. OMA staff and volunteers provided testimony and written comments on many policy proposals and worked closely with legislative leadership and other key lawmakers on behalf of Oregon physicians and their patients. We scored victories on several important and controversial issues. We could not have accomplished nearly as much this session without the advocacy work of OMA members. Several OMA physicians, including OMA leadership and rank-and-file members, testified before legislative committees on critical health care bills. This year’s Day at the Capitol was also a huge success, thanks to the more than 80 members who converged in Salem—white coats gleaming—to meet with their local legislators and discuss key health care issues. OMA Bills The OMA proposed five bills this session that sought to improve the business of health care in Oregon by making relationships between health plans and physicians more equitable and protecting patients and physicians from unexpected costs. As these proposals raised some objections among health plans, legislators wanted the OMA and health plans to reach a consensus on the bills before they were allowed to move forward. Unfortunately, consensus could not be reached on SB 506, SB 509 or HB 2824. These bills addressed eligibility and coverage determinations, silent PPOs, and prompt payment of health care claims, respectively. Lawmakers in Salem were open to OMA’s proposals, and the Government Affairs team will work on these bills during the interim, so they can be revisited in the future. OMA was able to reach agreements with health plans on SB 507, which addresses payment to physicians during the credentialing process, and SB 508, which deals with the recovery of overpayments. Amendments were made to the bills that satisfied health plan concerns, while maintaining most of the original intent of the bills, and the Senate passed them both unanimously. As this issue went to press, these bills were awaiting a signature from the Governor. Health Care Reform, Funding and Expansion The biggest story of the session is the passage of a massive health reform package and an extension and expansion of the provider tax. The reform package, HB 2009, based on the recommendations of the Oregon Health Fund Board, establishes a Health Authority to take over the functions of various existing agencies and identify ways to improve quality and access to care while containing cost. Other OMA-supported concepts are included in this legislation that would create a POLST registry, a Health Information Technology Oversight Council, an all-payers/all-claims database, a workforce database and other initiatives. OMA pushed legislators to include a study of liability reform in the final package, but this provision was not included and the issue will need to be revisited in the interim and in future sessions. The controversial provider tax, which was originally part of HB 2009, proved to be the most highly-publicized issue of the session. Originally opposed by hospitals and insurers, the bill passed with an endorsement from OAHHS. The bill restructures the existing tax on hospitals and health systems that is set to expire in September, establishing a one percent tax on health insurance premiums to fund the expansion of health coverage to 80,000 additional children and a floating tax rate on hospitals to add more adults to the Oregon Health Plan. Summer 2009 • 13 A Watershed Year for Health Care The tax revenue will allow Oregon to secure around $1 billion in federal matching funds, which will be used to expand the Medicaid population and increase Medicaid reimbursement rates. The final provider tax plan aligns with several of OMA’s health care funding principles developed by the Legislative and Executive committees. Amended and Opposed Bills Our team in Salem also spent a good deal of time this session working to defeat and amend harmful legislation. When the OMA raised concerns about training and oversight provisions in HB 2702 (a bill that would grant prescribing authority to psychologists), the Senate amended the bill to require a work group to study implementing such authority and make a recommendation to the 2010 legislature. OMA also opposed HB 2345, a plan that would abolish a successful impaired professionals program for the sake of uniting several programs under a single authority. Central to the Health Professionals Program’s success was its confidentiality protection for self-referred participants (see InHouse Counsel, p. 25 ). When the HPP’s confidentiality provisions were compromised by an administrative law judge decision, OMA worked to add amendments that strengthened the confidentiality of the new program’s self-referral process, and ultimately supported the bill that passed both chambers as amended. We will continue to work to ensure that physicians currently in the HPP have a smooth transition to the new program and that self-referring physicians continue to have access to a strong treatment program. 14 • Medicine in Oregon Major Victory: Defeating 2802 OMA staff and leadership testified against HB 2802, which would triple the non-economic damage cap for wrongful death claims from $500,000 to $1.5 million. Hundreds of OMA members also contacted their Senators in an attempt to defeat the bill on the Senate floor. Due to constant grassroots pressure from OMA members, HB 2802 was referred back to the Senate Rules Committee where it died when the Legislature adjourned sine die. This victory means OMA members have avoided an increase in insurance premiums, and this will help protect access for patients in rural areas. Ryan James is a Research and Projects Specialist for the OMA. l o t i p a C e h t t Day a 09 0 February 19, 2 W Is Health Care HILE TAKING CLASSES at the Harvard School of Public Health, I was fascinated by their motto, “The Highest Attainable Standard of Health is One of the Fundamental Rights of Every Human Being.” At the time, I was working for the Indian Health Service and this lofty goal seemed most laudable. However, over time I began to consider the implications of this “right.” Medicine was limited when Thomas Jefferson declared “Life, Liberty and the Pursuit of Happiness,” to be fundamental rights guaranteed by a just government. In light of the ability of medicine to significantly improve lives and the cost of medical care, is health care therefore a right? It is from the morbidity of preterm delivery and thereby save billions. However, the freedom of pregnant women to make poor health care decisions has limited the benefits of prenatal care. Other choices that could save health care dollars are similarly constrained by freedom. Which would produce better health? The establishment of multiple MRI centers with free cancer screening for everyone, or the total ban on the consumption of all tobacco products? Larger and betterstaffed intensive care units with more technology, or a mandatory, governmentrun exercise program for all persons age six to sixty? Simply extending the logic of prevention above all else, through better access, can lead to extreme conclusions that seem abhorrent to our national value of individual freedom. We’re Not Ready for This Right By Ralph Eccles, MD not mentioned in the Bill of Rights. However, treaties and legislation have established that medical care is a right of certain people, and should be provided by the government. Does the existence of entitlements to some imply that the government has a duty to ensure the same for all? Securing health care could well exceed the financial capacity of the US, even if 100% of GDP were utilized to reach the “Highest Attainable Standard of Health.” Public health was always considered a duty of government in civilizations who had large enough populations to make the control of contagion necessary. In the early 20th century, the establishment of regulations to ensure clean water and sewage disposal saved millions of lives; mass immunizations have saved millions more. In like manner, at least theoretically, a comprehensive program of prenatal care could save thousands of children The term health care is often interpreted as meaning ANY medical care for the sick, but health care should apply to programs, institutions and activities that improve health and prevent disease. Are Americans willing to give up our personal freedoms to improve the health of everyone? If health care is a right, what other rights are we willing to give up? Should all Americans pay for the medical costs of diseases with a behavioral component? What about the Americans who choose to abuse their bodies with substances and habits that range from obviously harmful, like abusing alcohol, drugs or tobacco, to behaviors and factors that are less obvious but no less harmful with respect to long term health impacts—like overeating junk food, a lack of exercise, stressful jobs or addictive gambling? To establish health care as a right, where these conditions would be treated without prejudice or eliminated through restriction of choice, is to imply that we are willing as a people to give up other rights. I see that as unlikely even for those who bring their illnesses on themselves. Even with better interventions for these, only some indicators get better if access improves. In arguing that health care is not a right, I am not saying that the present system is the right one. The Institute of Medicine has shown that the cost of caring for the uninsured has increased the cost of health care and health insurance. Multiple studies have shown that the administrative costs of the American system are 5–10 times that of any other country. Attempts to control costs thus far have resulted in more paperwork for physicians whether the payer is public or private. The cost of medical care is rising rapidly, but quality indicators (preterm births, heart disease, life expectancy) are actually dropping. Providing universal health care is laudable, but the question of how to pay for this expansion remains. To provide health care, we need programs that will ensure fewer people smoke and that more people exercise, get a good night’s sleep, eat fresh fruits and vegetables and deal with stress. The cost of such programs are not usually discussed with health reform; we know the costs of merely caring for the sick are high enough. Government should help communities develop programs that will support healthy living, but ultimately, reform of medical care delivery and financing is essential to reduce the impact of what it will mean if and when we do expand access. Focusing on health promotion more than treating illness will improve the health of all Oregonians. However, the solution is going to have to come from local, volunteer efforts at this time. The American people are not yet ready for the establishment of health care as a right. Dr. Eccles is a family physician in Klamath Falls. a Right? W HEN I WAS ASKED to write an opinion piece on whether health care is a right, I initially thought that I was missing something. As a public psychiatrist, I have always seen it as my duty to provide service to those in need, regardless of their ability to pay. It is hard for me to imagine choosing to withhold care to someone in need of my services. I am not sure if this means I believe access to health care is a right; I only know that it is right to provide access to health care. This debate has already been rendered moot. President Obama is on firm ground in arguing that trying to sustain our current system of health care delivery is not an option. Congress is currently considering legislation to establish universal health care. This has become necessary as rising health care costs make health insurance increasingly inaccessible to individuals and employers. There are currently at least 50 million uninsured Americans, and this number is rapidly rising. The If health care is not a right, then how do we choose who goes without? In our society, we have decided that the poorest and disabled shall have care. Those with well paid, secure jobs currently have care, but escalating costs increasingly deny this option The views expressed in letters reproduced by the Oregon Medical Association in its publications are those of the authors alone. They neither represent the views or opinions of the OMA or its staff, nor do they represent OMA policy. universal health care. It is simply not a defensible position to continue to regard health care as a commodity when a disgraceful number of working Americans are at risk of losing all that they managed to save should they Health Care Is a Right By Rick Staggenborg, MD I am not sure if this means I believe access to health care is a right; I only know that it is right to provide access to health care. to a shrinking middle class, as it has been denied to the working poor for years. Lose your job and lose your insurance, if you were lucky enough to have it in the first place. This situation cannot be blamed on fate; rather, it results from choices that we as a society make. Those who prefer to describe recognizing our responsibility to America’s less fortunate citizens as granting them entitlements rather than rights seem to believe that providing for one’s own health care is a matter of personal responsibility. If they do not recognize the moral imperative to help Americans who cannot help themselves, they need to rethink their definition of responsibility. 2 Views from OMA Members worldwide economic crisis is causing Americans to lose jobs at an alarming rate. As long as health care access is tied to employment, the problem can only worsen without reform. The health insurance industry recognizes this reality and has “come to the table” to discuss reforms for the first time. They are motivated by recognition of the fact that if current trends continue, the average cost of individual health insurance will equal average income by 2025. Clearly, the crisis will come long before that. If we do not intervene now, the industry has no hope of survival. Most leaders, both conservative and progressive, are concerned that the growing number of uninsured is immoral and incompatible with the American tradition of caring for all of its citizens. If we are truly a government “of the people, by the people and for the people” we all need to join the debate about how we are to provide become victims of illnesses that they may not have the power to prevent. It should be obvious that physicians should be actively involved in the debate. I am an Oregon regional contact person for Physicians for a National Health Plan, an organization of over 16,000 doctors who have concluded that any economically sustainable form of universal health coverage has to be based on the single payer model. This is the conclusion of every other industrialized country in the world. While each of these systems can be criticized in their specifics, there is no escaping the economic reality that we need to have the most efficient form of universal health care we can devise if we are to have a health care system at all. Even if you cling to the untenable position of the social Darwinist who believes that health care is not a right, you have no choice but to add your voice to the health care reform movement, unless you are willing to accept whatever system results. Rick Staggenborg, MD, is a psychiatrist in Bandon. Summer 2009 • 17 On My Mind is a Political Issue By Moira K. Ray M EDICAL SCHOOL DEBT IS the pink elephant in the corner of the anatomy lab. During orientation we sign promissory notes and discuss the surreal cost of tuition. Yet over the course of medical school we resign ourselves to the inevitable; that the average medical student graduates from OHSU with $155,000 in educational debt. Nationally, students graduating from public medical schools have $145,000 in debt versus $180,000 from a private school. More worrisome is that a quarter of all medical students will have over $200,000 in educational debt (this figure includes debt from undergraduate or other graduate programs as well as medical school). In 2007, the average student indebtedness increased nearly 7 percent from 2006 and cannot be explained by inflation alone. My fellow students and I often discuss health care reform, future specialty choices, or the next upcoming board exam, but escalating debt is not a common topic. Despite our silence, during a continuity week off from our third-year clinical rotations the best attended lecture was on debt repayment and financial planning. We are all worried about our debt and how it will impact our future as many of us are just beginning marriages, dreaming of buying a home or are starting families. 18 • Medicine in Oregon As my fellow students prepare to enter their fourth year and select their medical speciality, a vast array of interests will play into their final decision. The role of debt alone in medical specialty choice has repeatedly shown little association but it certainly factors in when one thinks of how much of their salary will be allocated to repay their debt. An AAMC report from 2007 forecast that in a worst-case scenario, by 2033 a physician locked in a standard 10 year repayment program could see half of their after-tax salary going to debt repayment. Reports like this certainly scare students like myself. I have always intended to go into primary care or work with underserved populations and know that this comes at a cost of earning less than some of colleagues. However, there is hope. On June 5, Health and Human Services Secretary Kathleen Sebelius announced the expansion of the National Health Service Corps loan repayment program as part of the American Recovery and Reinvestment Act. Over $200 million will be available to aid medical professionals in underserved primary care settings who qualify to serve in the NHSC. This could double the number of clinicians supported by the NHSC. While expansions of programs like the NHSC do not erase the enormous debt medical students accrue for their education or lessen the rate of yearly increase, it is a start. As the debate over health care reform continues, I hope medical students and young physicians speak up as we try to find a way to work to keep medical student debt from its seemingly inevitable escalation. Moira K. Ray is an MD/MPH candidate at OHSU; she just finished her third year and is preparing to enter her MPH coursework. Resources Steinbrook, R. 2008 Medical Student Debt—is there a limit? NEJM 359:2629-2632 Association of American Medical Colleges 2007 Medical Student Tuition and Young Physician Indebtedness available at www.aamc.org Spotlight On... ? The Patient-Centered Medical Home: Answer or Illusion By Glenn S. Rodriguez, MD T HE PURPOSE OF THE Oregon Academy of Family Physicians (OAFP) is to enhance the daily practice of family medicine for our members and their patients. The current reality in primary care, with a daily crush of rushed visits and demands of detailed documentation, is often far from the practice of their dreams. The patientcentered medical home movement offers a model for the revitalization of family medicine. If successful, it will be a fundamental transformation of the delivery and funding of primary care. physicians, Dr. Bruce McElroy and Dr. Christine Milano, who shared their experiences in implementing elements of the medical home into their practices. Four workshops drew excellent participation from interested physicians just starting the medical home journey. Participants will be united in an on-line forum for continued learning and support. Our Legislative Affairs Committee briefed the members on state and federal legislation to support the development of medical homes. In late 2008 the OAFP surveyed our members about the medical home concept. We were surprised to find 80% of respondents were familiar with the model and interested to learn more. The most frequent barriers to implementing elements of the model were “lack of time” and “no payment for new services.” Despite these challenges, the majority believed it could be a viable model of care. The OAFP Congress of Delegates declared the development and advancement of the patient-centered medical home to be the top priority for the OAFP for the next five years. Family medicine is committed to a leadership role in the creation of real patient-centered medical homes. In this work we will remain grounded in the essential principles of excellence in primary care: first contact, patientcentered, comprehensive and wellcoordinated patient care. We will know success when the very best care of our patients is rewarded. And when we find joy in our daily work. Glenn Rodriguez, MD, is a family physician in Portland. Based on this strong interest we launched a Medical Home Task Force with three focus areas: research, education and advocacy. The research effort, chaired by Dr. John Saultz, will start with an effort to enumerate the practice of family medicine in Oregon. The education initiative began this spring with a Practice Enhancement Forum, where multidisciplinary leadership teams from ten small- to mid-sized practices came together for two days of intense training from consultants. They were matched with local mentors to continue their work in their practices. Our Annual Spring CME Conference featured a town hall session by two Summer 2009 • 19 In the Office TECHNOLOGY Gives New York Doctor a Boost with Daily Practice Contributed by AMA Staff W HEN INTERNIST AND PEDIATRICIAN Salvatore Volpe, MD, started practicing medicine about two decades ago, his practice’s technology consisted of a stack of 3" square notepads and a computer with the power and capability of today’s $100 cell phones. But today Dr. Volpe has an adequate data tracking and communication system for his patients’ health information that, according to him, has made great strides in his practice’s administrative efficiencies. Since implementing an electronic health records system four years ago and an electronic prescribing system years prior to that, he’s noticed several benefits surrounding the areas of communication and patient records management—two of the most vital parts of a physician’s practice—to his Staten Island, NY, solo practice. “I don’t have to wait for test results that I don’t need anymore, and I’m much more efficient,” said Dr. Volpe, president-elect of the New York State Chapter of the Healthcare Information and Management Systems Society and chair of the Medical Society of the State of New York Health Information Task Force. “When doctors have information at their fingertips, it expedites patient care. Not only that, we reduce unnecessary testing, which is both financially and emotionally costly.” Other benefits of health information technology (HIT) systems include the capabilities to electronically refer patients, receive automated utilization reports, and improve intra-office communication for tasks such as 20 • Medicine in Oregon appointment scheduling and viewing of insurance and billing history. While Dr. Volpe has seen several positive returns, some have not. Cost, time and concerns about privacy are among the reasons why some physicians have not yet implemented HIT systems into their practices. But benefiting from this type of technology takes more than execution; it requires careful planning at every stage, continuous improvement and time—something Dr. Volpe said that if invested can bring about cost savings for his practice and his patients. But the benefits of EHR and ePrescribing systems, just a few of the many forms of HIT that physicians are executing today, can extend far beyond that. And for Dr. Volpe, they have.“Now, we have an electronic trail of everything,” Dr. Volpe said. That trail is what’s allowed Dr. Volpe and his staff to have access to patients’ medical and medication history information at the point of care and a system that facilitates enhanced clinical decision support, automated tasking and patient registry searches. Dr. Volpe said patient registry searches have proven to be lifesaving, particularly in a situation he encountered in which a popular prescription drug was being recalled off the market. As soon as he caught glimpse of an early morning CNN report on television, he quickly conducted an ePrescribing registry search that listed all the names of his patients using that particular drug. “Three months later, health insurance companies were contacting me to tell me to take certain patients off the drug, but I had already done so,” Dr. Volpe said. “I had obtained their names the same day of the recall in a matter of 10 minutes.” But sometimes such gains from technology are much simpler. From sending electronic prescription requests to pharmacies so they’re ready for pickup by the time the patient arrives, to patient access to medical information via portals thousands of miles away, to reducing the risk that hard-to-read handwriting could lead to medical errors, HIT can help physicians avoid countless pitfalls. “If you can’t read the doctor’s handwriting, that’s a preventable event,” Dr. Volpe said. “You have to give people the tools to make a difference. And one of those tools is communicating effectively.” Visit www.ama-assn.org/go/eprescribing to access the AMA’s online ePrescribing learning center. This resource can help physicians and practice managers make informed decisions about ePrescribing and assess this technology at their own pace in an impartial environment. The AMA will continue to unveil new resources and solutions for physicians to simplify the HIT decision-making and implementation processes, so bookmark the learning center Web page and check back often. To join the AMA or renew your membership, visit www.ama-assn.org or call AMA Member Relations at (800) 262-3211. Advocacy in Focus From Member Complaint to Legislation A Look at SB 507 By Joy Conklin Low Expectations and High Expense Marilyn Happold-Latham, a medical group consultant, and former administrator of Women’s Clinic, PC, in Portland, knows that the lengthy amount of time it takes most health plans to complete their credentialing or recredentialing to become a solo practitioner. In order to continue to provide services to his already established patients, he had to go through the credentialing and contracting processes with all of the health plans in his area. If this process was not completed prior to his transition, he would not be reimbursed for providing care to The Problem In 2004, OMA started to hear from physician practices regarding issues they were having getting “credentialed” with health plans and hospitals. Credentialing—the process used to evaluate the qualifications and practice history of physicians and others practitioners—is time consuming, redundant and expensive and has long been a source of frustration. The process often exceeded 60 days; practitioners had to repeat the same process with hospitals, health plans and for licensure; and physicians often went without health plan reimbursement until the credentialing was completed. The complaints grew more frequent, members felt powerless, and the OMA knew something had to be done. processes (60 to 120 days) often results in barriers to access for patients. She has seen physicians avoid scheduling patients covered by health plans with whom they are not yet credentialed because they know they may not be paid. Happold-Latham recently assisted a physician leaving a large medical group patients of health plans for which the credentialing process had not been completed. With nearly 20 health plans in Oregon metropolitan areas, Happold-Latham says the process requires constant vigilance by someone with knowledge to even know where to start. She estimates that for this particular physician, the process will take almost 75 hours. Practically all information required by the health plans for their credentialing has already been provided by the physician to the state for licensure. Jeff Baird, Administrator of Broadway Medical Clinic, feels that the credentialing is necessary, but the redundancy is not. “Unfortunately, we are repeatedly told that The Joint Commission requires each credentialing entity to perform its own primary source investigation.” James Lace, MD, chair of OMA’s Legislative Committee and a local pediatrician with Childhood Health Associates of Salem adds, “Physicians in good standing with the Oregon Medical Board have already proven their fitness to practice medicine and should not be prevented from receiving reimbursement for services they provide during the credentialing process.” Committee Process at Work OMA’s advocacy process includes the Health Care Finance Committee (HCFC) when health plan issues are involved. The HCFC, chaired by David Shute, MD, an internist and physician consultant, consists of practicing physicians and health plan medical directors with representation from PAs, IPAs and practice managers. “HCFC members agreed,” said Happold-Latham, a committee member representing practice managers, “that physicians and their patients should not be Summer 2009 • 21 SB 507, cont. penalized for slow administrative functions.” After several discussions and thoughtful consideration, the HCFC recommended to the House of Delegates (OMA’s policy-making body) that the credentialing issues be formally addressed. Subsequently, OMA’s Government Affairs team and the Legislative Committee decided to pursue legislative action. SB 507 Along with four other legislative bills which focused on pressing member issues, the OMA drafted and introduced legislation to address credentialing. This eventually became Senate Bill 507. There was opposition from the payer community to SB 507 from the beginning. Senator Laurie Monnes Anderson, Chair of the Senate Health Committee, assembled representatives from the OMA and health plans to work through the concerns with SB 507 (and the other 22 • Medicine in Oregon OMA bills which dealt with Silent PPOs, eligibility and overpayment.). After months of workgroup meetings, discussion and negotiation, the Senate passed SB 507 and SB 508 (addressing overpayment). SB 507 would require, among other things, that health plans make credentialing decisions within 90 days of application and that once the decision to credential is approved, practitioners would be paid retroactively for services they rendered during the credentialing process—at least at the non-contract rate. As this issue went to press, SB 507 was awaiting the Governor’s signature. OMA recognizes that other issues with credentialing still exist. OMA participates in the credentialing workgroup of Oregon’s Administrative Simplification efforts and is collaborating with hospitals, health plans and other providers to alleviate additional burdens to physician practices. Ultimately, the legislation proposed by the OMA comes from the experiences of its members. Dr. Lace believes SB 507 is a great example: “We drafted legislation that pays appropriate deference to the need for insurance plans to vet their providers while providing greater access to care by allowing physicians who are qualified, ready and able to provide services.” Baird agrees, stating that “SB 507 allows for physicians to be compensated for services rendered during the credentialing process given reasonable consideration for existing, demonstrated medical competency. Oregon cannot afford to have competent physicians sitting idle, while so many patients need care, waiting for payers to process paperwork.” Joy Conklin is the Director of Socioeconomic Affairs for the OMA. Advocacy Corner Compliance Process in Blue Cross Blue Shield Settlements in Effect MAKE SURE YOU ARE BEING PAID CORRECTLY T HE CLASS ACTION LAWSUITS brought by several state and county medical societies and physicians against the for-profit health insurers resulted in settlements which required the health insurers to significantly change the way they conduct business. The Physicians Advocacy Institute (PAI) is charged with enforcing the settlements on behalf of physicians. As of April 21, 2009, all the provisions in the Blue Cross Blue Shield Settlement Agreement have taken effect. This means that settling Blue Cross Blue Shield plans: May not seek overpayment recovery beyond 18 months Must use a clinically based definition of medical necessity Must adhere to most CPT© coding rules including payment for E&M codes appended with a 25 modifier and payment for add-on codes Must provide 90 days advance notice of material adverse change May not require physicians to participate in all products Must disclose their methodology for determining UCR amounts If you believe a Blue Cross Blue Shield company (or any of the other settling insurers) has violated a provision of the settlement agreement, you should file a compliance dispute by completing the simple two page form available on www.hmosettlements.com. There is absolutely no cost to physicians to file disputes. Physicians have used the compliance dispute process in other settlements to collect millions of dollars. For example, physicians collected over $12,000,000 for previously denied CAD mammography and myocardial perfusion add-on codes. Physicians have also been saved from repaying millions of dollars in alleged overpayments. For example, one Florida practice saved $1.9 million when the insurer agreed to accept $33,000 after originally seeking to recover over $2,000,000. Other practices have saved hundreds of thousands of dollars. Many payments and savings have not reached this magnitude but have still been important to the individual practices involved. For example, one Oklahoma practice received payment of over $9000 for previously denied modifier 59 claims. And, a New Jersey practice saved over $13,000 when the insurer agreed to cease all overpayment recovery efforts. Physicians have also successfully used the compliance process to enforce other rights in the settlement agreements, including their right to For more information, please go to www.hmosettlements. com, www.ama-assn.org/ go/settlements or contact the compliance dispute facilitators, Deborah Winegard at [email protected] for Blue Cross Blue Shield and Humana disputes or Cameron Staples at cstaples@npmlaw. com for Anthem/WellPoint and HealthNet disputes. have accurate EOBs sent to patients insured by plans in which they don’t participate and their right not to participate in HMO products. In addition to the Blue Cross Blue Shield Settlement Agreement, settlements with Anthem/WellPoint, HealthNet and Humana remain in effect. Reprinted with permission from Physicians Advocacy Institute, Inc. Summer 2009 • 23 In-House Counsel Changes Coming to the Health Professionals Program By Mike Crew, JD Background In 1989, the Oregon Legislature enacted a bill creating a program for addicted professionals who were licensed by the Oregon Medical Board. The program was generally referred to as the “Diversion Program.” It was to be administered by a supervisory council made up of five to seven members. The original program was limited to physicians who were either alcohol or drug addicted. In 2007, the Oregon legislature expanded the program to include physicians facing mental health issues; this portion of the program did not take effect until January 1, 2009. licensee is suspected of a violation of this Chapter, other than [obtaining or self-administering intoxicants, drugs or controlled substances, the habitual or excessive use of intoxicants, drugs or controlled substances, or violation of the federal Controlled Substances Act].” Simply stated, physicians understood that if they self-referred into a treatment program before an investigation was commenced by the Board, such “self-referral” would protect them against being disciplined for either being addicted or selfadministering drugs or intoxicants. The Board did, however, retain the right to discipline a “self-referred physician” if the physician was guilty of conduct such as diverting drugs from patients, treating patients while under the influence of drugs The original program came into being principally through the Oregon Medical Association’s support of the underlying legislation. Jim Kronenberg and other members of the OMA testified on numerous occasions in support of the original bill and identified the fact that many addicted professionals had not and would not seek treatment unless a program was put in place that allowed them to “selfrefer” without fear of discipline by the Board. Thus, as a part of the original Act, it was provided that: “any licensee who in good faith voluntarily participates in an approved diversion program and successfully completes the program shall not be subject to disciplinary investigation or sanctions unless the Summer 2009 • 25 In-House Counsel or alcohol, etc. It was generally believed that if a physician was not guilty of any such conduct, but was addicted, a good faith self-referral prior to the commencement of an investigation would make them “immune” from discipline, providing that they complied with the terms of the diversion agreement and successfully completed the program. These programs included a number of conditions and, generally, were for a minimum period of three to five years in duration. HB 2345-B At the outset of the 2009 Legislative Session, “the Governor’s Office” introduced HB 2345, which effectively terminated the Diversion Program under the OMB and all other professional licensing boards which had similar programs, and proposed to move them to a yet to be identified government agency. The purported purpose of the bill was to create a monitoring program that did not violate federal laws that effectively assured the public and the licensing boards that licensees who were participating in diversion programs would not violate the terms of their diversion agreements, and should they do so, they would be automatically suspended from practice for a period of not less than thirty days. The Executive Director of the OMA, Joanne Bryson, appeared in opposition to HB 2345 as originally written. Key points in her testimony included: The OMA would oppose the Diversion Program being removed from the jurisdiction of the OMB. Since 1989, physicians who had enrolled in the program had a 92% success rate. The OMA supported the Diversion Program for addicted professionals and would not want to see it moved 26 • Medicine in Oregon to a government agency that did not have any history of working with such programs and, more importantly, the complex issues faced by addicted physicians. The OMA supported the program because of its success, as well as the fact that it offered addicted professionals the opportunity to self-refer and avoid discipline where their transgression was either due to alcoholism or drug addiction not involving other violations of the Medical Practices Act. In the OMA’s view, the public interest was best served by getting addicted physicians into treatment programs through the “self-referral” process. OMA’s Change in Position The “self-referral” provision of the Diversion Program, in large part, was the reason for the OMA’s original support of the 1989 bill. The fact that addicted professionals were seeking treatment and successfully participating in the diversion program was testament to the OMA’s original support. However, due to a recent Administrative Law decision in a case pending before the Board, the OMA was required to reassess its support of the OMB Diversion Program, and, as a result, it withdrew its opposition to HB 2345 and supported a rewrite of the bill which became HB 2345-B. The Administrative Law decision came out of a case involving Mark Baskerville, MD. Dr. Baskerville had self-referred into the Diversion Program before an investigation had been commenced. In his case, the Board took the position that the immunity afforded by the Diversion Program was not binding on the Board until he had successfully completed his program. Dr. Baskerville’s attorneys took the matter up with the Administrative Law Judge who agreed with the Board’s position. That ruling effectively eliminated any immunity that a self-referred physician would have under the current Diversion Program unless and until he or she successfully completed the program. Thus, if a diversion program was for five years, at any time during that period, the Board could discipline the physician even though they had, in good faith, self-referred. A number of physicians and attorneys observed that this effectively eliminated not only the purpose of the self-referral provision of the Diversion Program, but also would predictably cause addicted professionals not to participate. As one physician observed, “it will cause addicted doctors to fly under the radar to the detriment of the public.” It was because of the decision in Baskerville that the OMA changed its position on HB 2345, as it recognized that a well-written bill would include a self-referral provision that should clearly allow physicians who selfreferred prior to the institution of an investigation to avoid discipline. The OMA’s views were made known to the Governor’s Office and to certain key legislators who were supporting HB 2345. As a result, HB 2345 was rewritten to include a provision for self-referral [prior to commencement of investigations] and other provisions to protect self-referred professionals currently in the OMB program. Upon passage, HB 2345-B will become effective July 1, 2010. Until then, physicians currently participating in OMB Diversion Program will remain in that program and be transferred upon the Act’s effective date. The OMA insisted upon provisions being placed in HB 2345-B that protected the interests of those physicians who are currently in the Diversion Program through self-referrals. The new program will be administered by the Department of Human Services and between the date of the Governor’s signature upon the bill and the effective date, DHS will be required to enact Administrative Rules interpreting the bill and setting forth how the new program will function. Bryan Boehringer, the OMA’s Director of Government Affairs, observed that the OMA will be a part of the discussions with DHS relative to designing a new diversion program and how it will be regulated. Michael D. Crew is a senior partner in Cooney & Crew, LLP, general counsel to the Oregon Medical Association. Summer 2009 • 27 Creative Outlets Creative Outlets appears in each issue of Medicine in Oregon. We encourage you to show us your creative side. Drawings, creative writing, paintings, poetry, etc. are all welcome. Send your “Creative Outlets” to Betsy Boyd-Flynn at [email protected]. Guarding his mistress’ shop By Dr. Donald Froom Dr. Froom, an internist and nephrologist at Providence St. Vincent Medical Center in SW Portland, took this photo during the lavender harvest in Provence, France. This and other photos taken by Dr. Froom are on display at St. Vincent as part of a project combining art with traditional medicine to treat chronically ill patients. Dr. Froom explained that healing images and other art can communicate compassion to patients without using words and that art can provide patients a therapeutic respite from their illnesses. Hospitals around the world are exploring the use of art and music in their patient care. MEDICINE in Oregon Volume 2, Number 3 • Summer 2009 11740 SW 68th Pkwy Portland, OR 97223 Address Service Requested