Company Presentation - T

Transcription

Digitalization
Made in Germany
Company presentation T-Systems International GmbH
deutsche Telekom
Profile
CUSTOMERS & MARKETS
Customers
 156 m mobile customers
 29 m fixed-network customers/
18 m broadband customers
 Approx. 6.6 m TV customers
 Some 1.6 m managed workplace
systems
Markets
 Present in 50 countries
 Germany, Europe and the USA: with
own infrastructure
 T-Systems:
global presence & alliances via
partners
Facts & figures
Telekom in figures, 2015
 Revenue € 69.2 bn
 Adjusted EBITDA € 19.9 bn
 Free cash flow € 4.5 bn
Employees & responsibility
 Employees worldwide: 225,000
 8,600 trainees and cooperative
degree students in Germany
 Pioneer of social issues (climate
protection, data privacy, diversity,
etc.)
Source: DT 2015 annual report/TMUS annual report to shareholders 2015
T-Systems International GmbH
May 2016
2
T-Systems – Deutsche Telekom’s subsidiary for
major corporations
8,2 billion € revenue
0,8 billion € EBITDA
46,000
employees
Information technology and telecommunications
services in all industries:
automotive, finance, transport,
retail & public sector
Pionier in cloud computing
Corporate customers, multinational corporations
& public sector
Financial figures taken from DT's 2014 annual report
May 2016
3
T-Systems
Our Mission
“We're shaping the future of a connected
business world and society. And we are creating
added value for our customers, employees and
investors through innovative ICT solutions.”
Reinhard Clemens,
CEO of T-Systems and Member of Deutsche Telekom
Board of Management
May 2016
4
Our solutions
Zero Distance for our customers
Digital darwinism – transform or die!
“Digital Incompetence”
Will cause a quarter of all companies to
lose their market position by 2017.
8 of 10 top brands are IT-, Electronic
or Internet companies.
“The future won‘t wait for us. When it arrives,
everything that can Be
digitized will be digital.”
– Bild Zeitung
May 2016
6
Scaremongering? Or has germany missed the
digitalization boat?
“
There is the potential for a digital economic miracle.
The question is whether it will take place in Germany!
May 2016
”
7
… or do we see things “typically german”:
too critically?
GERMAN LESSONS
Many countries want a Mittelstand like Germany‘s.
It is not so easy to copy.
Germany ranked fifth in Bloomberg‘s Global Innovation index.
WHISPER IT SOFTLY: IT‘s OK to like Germany
Many Britons will be cheering for Germany in the World Cup
final because we admire their football.
But there is much more we can learn from them too.
May 2016
8
“German way of digitalization” –
obsolete or a solid foundation?
The art of engineering
Machine tools 2nd most-important
German export
Value: 163 billion euros
Inventive spirit
7 of 10 companies have a new
product in the last two years
Specialization
Reliability
Germany‘s economy benefits from
some 1,300 „Hidden Champions“
HEN DEGUO*
“Made in Germany” has been a
recognized sign of quality since
the 19th century
*Hen Deguo: Sign of quality for
Made in Germany in China
INNOVATION
Quality
May 2016
9
„The German way of Business“
Our motto is not “fail harder,” but
“think first, then act.”
We are not “Move fast and break things” – we are
“think before acting”.
We are not Silicon Valley – we are Swabian entrepreneurs
and 1,000 world market leaders.
We don’t “kill the middle” – we
“enable the middle. ”
Instead of Stanford, we have
Hasso Plattner.
Instead of Zuckerberg –
Prof. Dr. Ing. Bauernhansl.
A German Degree in
Engineering makes
World Champions.
With Deutsche Telekom
to a new digital age.
May 2016
10
Wirtschaftswunder 4.0:
“The German path toward digitization”

“Wirtschaftswunder 4.0”.

Deutsche Telekom as a business partner
for core industries with concrete work,
pragmatic consulting offerings and the focus
to the most important tranformation sections,
to realize the “Wirtschaftswunder 4.0”.

This is “Digitization Made in Germany”
WE DO NOT BELIEVE
IN MIRACLES, WE
WORK TO MAKE
THEM HAPPEN.
DIGIZATION MADE IN GERMANY
May 2016
11
Six steps to the wirtschaftswunder
PARTNER FOR
DIGITIZATION
PARTNER FOR
ICT TRANSFORMATION
THE POTENTIAL OF THE
DIGITIZATION
Develop new business models with Customer Insights  Analytics
Digital business
models and
Innovation
Develop new models of collaboration  Mobile Collaboration
Use new sales channels with more flexibility and speed  Cloud
Integration
ESSENTIAL THEREBY IS:
Ensure high reliability and quality for infrastructure
 Dynamic platforms
More agility and speed level  Dynamic Network
Protection of data and IP  ICT Security
May 2016
12
T-Systems Portfolio
Core
Beliefs
Cloud & All ip
Transformation
Digitization &
Analytics
Mobility &
Collaboration
Security
Automotive
IT
Portfolio
TC
Portfolio
Dynamic
Infrastructure
CoNNECTIVITY &
Access
Cross Industry
& IOT enabling
platform
Dynamic
Applications
Enterprise
networks
Digital Products
& Platforms
for Industries
Dynamic Device
Management
Public
Systems Integration
Products &
Solutions
Public Cloud
& multi-cloud
integration
ICT security
Digital
Portfolio
End User
Communications
Retail
TTL
health
Energy
Mobility
Differentiation
through …
Platform
Competence
zero
outage
Transformation
expertise
e-2-e
Services
Partner
Ecosystem
May 2016
13
T-Systems – Partner for Zero Distance
Global capacities
and integrated ICT
IT, TC and mobile integrated
from single source
Market leader in cloud
experience and security
expertise
We are experts for ICT
transformation
Engineering made in Germany
Not simply the
“same mess for less”!
Operational Excellence – zero outage
best quality for your Business
May 2016
14
Our references
Zero Distance
FOR OUR CUSTOMERS
ZERO DISTANCE For Pioneer
How do you adapt IT
to changed business
conditions?
May 2016
16
REFERENCE: PIONEER
YOU GO TO THE T-SYSTEMS
PRIVATE CLOUD
SCALABLE IT RESOURCES

Comprehensive outsourcing agreement based on
Dynamic Services for SAP offering

Hosting of SAP landscape at
T-Systems data centers

Operation of extensive range of SAP applications

Flexible access to IT resources on a pay-per-use basis
Application Operations for SAP® Solutions
Hosting Services
May 2016
17
Shell
ZERO DISTANCE FoR Shell
HOW CAN more than
90,000 employees
worldwide work
together more simply?
May 2016
18
REFERENCE: SHELL
THROUGH FAST AVAILABILITY
OF DATA AT EVERY LOCATION
DYNAMIC SERVICES FOR COLLABORATION

Launch of global collaboration with SharePoint in 2010

3 farms: MS and TSI for specific applications

Cross-farm services: Web Analytics

Identity + Access Management (single sign-on)
Enterprise Solutions
Unified Communication & Collaboration
May 2016
19
ZERO DISTANCE FoR Barmer GEK
How can you get
closer to your own
customers?
May 2016
20
REFERENCE: BARMER GEK
YOU INVOLVE CUSTOMERS
INTERACTIVELY
INTERACTIVE WEB 2.0 WEBSITE

5,000 customers actively participate in the relaunch

New user-friendly navigation concept

Fast access to around 100 online services for members

Exchange with experts and users on the shared communication platform

Members have an influence over portal content and services

Media center with download area for brochures and videos
Web, Social & Mobility Enabling Solutions
May 2016
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ZERO DISTANCE FoR consol
How can you respond
best to customer
demands?
May 2016
22
REFERENCE: CONSOL
YOU TRANSFORM ALL
CUSTOMER SYSTEMS
TO THE PRIVATE CLOUD
TRANSFORMATION TO THE PRIVATE CLOUD IN T-SYSTEMS
TWIN CORE DATA CENTER

Highly available MPLS network (10 Mbits) for the four
consol sites (99.5% high availability)

Reduction in central server operation costs as a result of
external service: 16% in first year, further 10% in second year

Scalable resources, starting point: 70,000 SAPs

Secure business continuity
Cloud Readiness & Mngmt. Solutions
Apllication Operations for SAP® Solutions
Application Management, Modernization & Testing Services
Virtual Private Networks
May 2016
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ZERO DISTANCE For dEkabaNk
How can you expand
mobile working
options?
May 2016
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REFERENCE: DEKABANK
WITH MOBILE WORKPLACE
SERVICES FOR IPHONE
AND IPAD
IOS PLATFORM WITH INDIVIDUAL EXPANSION OPTIONS

Central provision of all functions, including device, inventory and
catalog management and an online shop

Security concept with data encryption and device monitoring

The T-Systems managed mSIEM security service (based on Security
Information and Event Management) monitors the international
ICT infrastructure
Managed Workplace Services
Mobile Enterprise Services
ICT Security Services
May 2016
25
ZERO DISTANCE FoR SCHLESWIG-HOLSTEIN
How can public
institutions get closer
to citizens?
May 2016
26
REFERENCE: STATE OF SCHLESWIG-HOLSTEIN
WITH A PROFESSIONAL
SERVICE
ONE NETWORK FOR ALL SERVICES

More than 80 national authorities with 320 offices and 40,000 employees
in a voice and data network use the T-Systems MPLS Backbone.

Incl. VoIP and flexible VPN setup

Citizens always call at local rates and are forwarded directly to the right
contact according to priority
Access & VoiceServices
Inhouse Services
May 2016
27
ZERO DISTANCE FoR Fraport
How do you enable
employees to react to
changes more quickly?
May 2016
28
REFERENCE: FRAPORT
YOU ENABLE
COLLABORATION ACROSS
VARIOUS IT SYSTEMS
OUTSOURCING OF IT SERVICE MANAGEMENT
TO T-SYSTEMS


Maximum-level systems availability assures smooth operation
of the more than 200 applications involved
Multi-level security concept
Hosting Services
ICT Security Services
May 2016
29
ZERO DISTANCE FÜR MAN
HOW CAN YOU IMPROVE
LOGISTICS IN FLEET
MANAGEMENT?
May 2016
30
REFERENCE: MAN
WITH AN INTELLIGENT
TELEMATICS SYSTEM
TELEMATICS SYSTEM FOR VEHICLE FLEET MANAGEMENT

Integration of the existing package tracking and fleet management tool
with a system for compiling operational data, vehicle deployment analysis,
vehicle maintenance management and DTCO download

Better capacity utilization through real-time dispatching of goods

Savings of up to 20 percent in fuel per year
Travel, Transport & Logistic Solutions
Enterprise Solutions
Mobile Enterprise Services
May 2016
31
ZERO DISTANCE FoR magna
How can you respond
best to changing
capacities?
May 2016
32
REFERENCE: MAGNA
YOU SWITCH OVER TO A
FLEXIBLE USAGE MODEL
DYNAMIC SOURCING FOR SAP OPERATIONS

Dynamic sourcing, virtualization of the SAP systems and switch
to a flexible use model

Process-based service model for SAP operation and
consultancy services

Support for 4500 users with guaranteed fault clearance times

More flexibility: short-term adjustment of SAP capacities to
business development
Manufacturing / Automotive Solutions / IN
Application Management, Modernization & Testing Services
May 2016
33
Facts
T-Systems –
what we offer
Global Delivery capability
managed desktops worldwide
approx. 1.355 Mio.
Data Center global
62 DCs
DC sqm Brutto
108,817 m²
Twin-Core DC
24 Twins
Helpdesk in
21 countries
Scalable platforms
Systems on Standard
46.000
MIPS
132,000 MIPS
Storage
287,000 TB
SAPS
60.7 Mio. SAPS
SAP user
3.3 Mio. Users
As of Q4/2015
May 2016
35
T-Systems – what we offer
Industry-specific
Expertise
Expert advice for 70% of market leaders across a
wide range of industries in Germany
No. 1
in Germany in the public sector
in Germany in the transport sector
No. 2
in EMEA in the manufacturing industry
No. 3
in Germany in the utilities sector
As of Q1/2015
May 2016
36
ICT Expertise
Integration of IT and telecommunications: ICT
delivery management, end-to-end monitoring,
processes in line with SLAs and ITIL
Customer-specific pricing models, e.g. price per
desktop, LAN port
Dynamic services with flexible up & down scaling
No. 1
on the ICT market (Germany)
No. 2
for systems integration on the German market
As of Q1/2015
May 2016
37
a CLOUD-COMPUTING
pioneer
T-Systems has been delivering solutions via
dynamic platforms for more than 10 years.
Approx. 36,000 live cloud systems around the
world
Over 300,000 users at numerous customer
organizations leverage T-Systems Dynamic
Services for Collaboration offering.
As of Q1/2015
May 2016
38
T-Systems innovation network – Planning and
implementation of forward-looking solutions
New ideas and solutions are essential for growth and securing the
future. Nowhere does this apply more than in the dynamic area of
information and communication technology. As a result, holistic
innovation management becomes a must.
Specific business ideas incorporating state-of-the-art technological
capabilities are evaluated with regard to their application readiness
in a creative and agile innovation process, and using realistic use
cases.
An open dialog allows us to contribute our expertise in innovation
management as well as in the areas of ICT, product development,
process management and change management. With this approach
we develop ideas into real solutions together with our customers and
partners.
From finding ideas to early prototypes and initial tests in a real
environment, to setting up an innovative standard portfolio – our
innovation process focuses on a lively and agile exchange with our
customers and partners.
May 2016
39
T-Systems innovation network – Planning and
implementation of forward-looking solutions
Strategy & Process Tasks
Managing the cross-TSI innovation process (IT, DD, TC, etc.), innovation projects with
customers and partners, innovation cooperation, IPR management, SPOC DTAG units,
transparency and external presentation, identifying innovation opportunities, developing
innovations, marketing innovations and innovativeness
Customers & Markets – Innovation Workshops and IM Events




Munich Innovation Center
CeBIT Innovation Center
Bonn Innovation Center at T-Gallery
Mobile Innovation Center
Technology & Operations
Operating the development and operating platform for innovation projects and results
(innovation data center and showcase technology for exploration, live demonstrations and
customer pilot projects)
Munich Innovation Center





Tangible innovations on site
Involving customers and partners in the innovation process to jointly develop new ideas
and solutions
Faster innovation cycles through rapid prototyping
Cooperation as part of state-funded projects
Collaborating with universities, startups, partners and customers
May 2016
40
Partners

Global alliances

Cooperation with global leaders

Certifications and exclusive partnerships
May 2016
41
What analysts say …
“It's clear that the T-Systems Core Beliefs campaign presents an
holistic and coherent concept for forward-looking IT trends that has
been successfully implemented in the portfolio and is now being
consistently continued in the current Zero Distance campaign.”
“In addition to continuous consolidation and further development as
an ongoing process, deployment of the portfolio by Marketing for all
key internal T-Systems employees, partners and customers/interested
parties is essential and is being strictly implemented. Both are a great
achievement and one that we had previously encountered in the IT
field at most at IBM.”
“This strategy and, in particular, the sustainable implementation in
Portfolio/Marketing is definitely an outstanding achievement – in
what is otherwise a very hectic and volatile ICT market.”
Experton, Digital transformation and the challenges for ICT service providers, June 2014
“In order to push its sales effort to sustainably outperform the market, T-Systems has embarked on its
new strategy initiative which aims to jointly exploit the potential of B2B and B2B2C. It aims to capitalize
on the industrialization of IT and leverage technology trends including big data, M2M, and mobility to
offer businesses a platform to both consume services and deliver new services to their own customers.”
“The joint competencies of T-Systems and Deutsche Telekom form a powerful capability for generating
additional revenue through B2B2C in Germany, a top strategic objective.”
“T-Systems has developed a very strong vertical markets strategy, with deep engagement in major
manufacturing and service industries including automotive, energy, and utilities.“
Current Analysis, Current Analysis: Company Assessment T-Systems, April 2014
May 2016
42

Company Presentation - T

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