2016 salary guide

Transcription

2016 salary guide

2016 SAL ARY G U I D E
OFFICE
|
INDUSTRIAL
|
FINANCE
|
T R A N S P O R TAT I O N
2016 S A L A R Y G U I D E
Finding and retaining top talent is no easy task. The national unemployment rate is just about as
low as it has been in almost a decade and job seekers are being more particular about where they
want to work — and for how much money. In this “candidates’ market,” you need every advantage
you can get. With that in mind, we hope the data in our 2016 Salary Guide will help you recruit,
retain and pay employees at all levels — and win the competition for top talent.
OFFICE
2Administrative
3 Office Services
4 Customer Service
5Reception
5 Call Center
7 Human Resources
8Hospitality
10Management
11 Medical Clerical
INDUSTRIAL
13Production
14Assembly
15 Machine Operation
15Fulfillment
16Maintenance
FINANCE
AB O U T TH E S AL ARIE S IN THIS GU IDE
Our current, comprehensive salary figures are based on research conducted
by CareerBliss, a career community dedicated to helping people find happiness
in the workplace and in life. The data is thoroughly vetted and verified.
The salary figures reflect typical cash compensation for an individual’s job based
on location, experience, education, certifications and company size. Salaries
for your positions may be further influenced by benefits offered, local supply
and demand trends and other considerations. The data in our guide represents
average base salary only. All salaries are in U.S. dollars.
Company size and annual revenues are based on the following:
S = under $250 million
M = $250 million to $1 billion
L = over $1 billion
17Mortgage
18Finance & Accounting
20Transportation
OFFICE
A DM I N I S T R AT I V E
Administrative
Assistant,
0-2 Years
Experience
Northeast
CT, MA, ME, NH, NY, RI, VT
Middle-Atlantic
DE, MD, NJ, PA, VA, WV,
Washington, DC
Midwest
IA, IL, IN, KS, MI, MN, MO,
ND, NE, OH, SD, WI
South
AL, AR, FL, GA, KY, LA, MS,
NC, OK, SC, TN, TX
West
AK, AZ, CA, CO, HI, ID, MT,
NM, NV, OR, UT, WA, WY
S
M
L
S
M
L
S
M
L
S
M
L
S
M
L
AD MINIS T RAT IV E
Administrative Assistant,
0-2 Years Experience
Performs a variety of administrative
functions. Requires a high school diploma
with 0-2 years of relevant experience.
Relies on instructions and guidelines
to perform job functions. Works under
immediate supervision.
Administrative Assistant,
2-4 Years Experience
functions. Requires a high school diploma
Relies on experience and judgment.
Works under general supervision.
Some degree of creativity is required.
2
Administrative
Assistant,
2-4 Years
Experience
Bilingual
Administrative
Assistant
Executive
Assistant
Senior
Executive
Assistant
Senior
Administrative
Assistant
38,538
41,295
42,051
42,913
46,470
47,545
42,785
45,843
47,705
49,369
52,873
54,216
54,111
57,031
59,281
54,469
58,414
59,956
37,778
41,253
41,889
42,860
46,373
47,208
42,385
45,729
47,179
48,603
52,823
53,608
52,090
56,836
58,777
53,851
58,285
59,553
37,511
40,938
41,754
42,459
46,069
47,139
42,256
45,107
46,794
48,076
52,374
53,542
51,122
56,548
58,242
53,227
57,833
59,518
37,045
39,312
41,653
41,830
44,973
47,080
41,467
44,332
46,525
47,476
50,482
53,484
50,853
56,010
57,958
52,355
56,058
59,337
39,049
41,475
42,156
43,573
46,709
48,718
43,282
46,453
48,273
50,024
53,183
54,288
55,298
57,636
60,764
55,423
58,781
60,184
Bilingual Administrative Assistant
Provides clerical and operational support
for executives and managers. Handles
correspondence between executive
personnel in two languages, and may
train and supervise other clerical staff.
Assists with board meetings, manages
vendor relationships and routine officerelated functions.
Executive Assistant
Performs administrative functions for
executive-level employees, including
preparing correspondence, handling
confidential and time-sensitive material
and general clerical duties. Requires
an associate’s degree or equivalent
with at least 4 years of experience.
May manage others.
Senior Executive Assistant
Provides high-level administrative
support by conducting research,
preparing statistical reports, handling
information requests and performing
clerical functions such as preparing
correspondence, receiving visitors,
arranging conference calls and
scheduling meetings. May also train
and supervise lower-level clerical staff.
Senior Administrative Assistant
functions, including scheduling appointments, taking dictation, handling phone
calls, generating reports and preparing
invoices and expense reports. Requires
a high school diploma with at least
5 years of experience. May manage
others. Typically reports to a manager
or department head.
OFFICE SERVICES
Legal
Administrative
Assistant
Senior
Legal
Administrative
Assistant
Marketing
Administrative
Assistant
Medical
Administrative
Assistant
Sales
Administrative
Assistant
Data Entry
Specialist
General
Office
Assistant
Logistics
Coordinator
40,184
43,420
44,525
54,438
58,116
60,310
39,288
42,574
43,402
33,416
34,796
37,004
53,479
58,133
60,159
36,790
39,416
39,899
29,191
31,139
31,720
88,523
95,868
97,451
40,067
43,354
44,249
53,960
57,975
60,049
39,131
42,449
43,227
32,221
34,754
36,947
52,847
57,789
60,033
35,890
39,265
39,717
28,434
31,054
31,677
87,713
95,800
97,271
39,627
43,043
43,971
53,226
57,669
59,457
38,791
42,223
43,052
32,142
34,704
35,073
51,964
56,479
59,603
35,648
39,056
39,659
28,240
30,840
31,559
87,419
94,915
97,090
39,104
41,167
43,924
52,348
55,790
59,270
38,281
40,068
42,991
32,089
33,545
34,975
51,271
55,113
58,564
35,399
37,278
39,536
28,037
29,609
31,355
86,380
89,868
96,467
40,642
43,629
44,572
54,834
58,991
60,479
39,849
42,837
43,454
33,456
34,910
37,035
54,133
58,302
60,920
37,063
39,464
39,971
29,467
31,270
31,810
89,600
96,408
97,598
Legal Administrative Assistant
Performs secretarial and administrative
duties for attorneys. Files, answers phones
and types letters, memos and reports.
Requires a high school diploma with
0-2 years of relevant experience. Works
under general supervision. Some creativity
is required.
Senior Legal Administrative Assistant
Performs secretarial and administrative
duties for attorneys. Files, answers phones
and types letters, memos and reports.
Requires a high school diploma with
at least 4-6 years of relevant experience.
Significant creativity and latitude is expected.
Typically reports to a manager or head
of a department.
Marketing Administrative Assistant
Coordinates and assists with marketing
activities of a product or business line,
including advertising, direct mail, printing,
customer events and trade shows.
May require a bachelor’s degree with
0-2 years of experience. Works under
general supervision.
Medical Administrative Assistant
Interacts with medical staff, vendors and
patients. Handles confidential information.
Requires excellent software and customer
service skills, as well as prior medical
terminology and healthcare office
experience.
Sales Administrative Assistant
Performs administrative duties for the
sales team, including creating reports and
providing customer service. May require
an associate’s degree or equivalent and
general supervision. Extensive creativity
and latitude is expected.
OFFICE SERV ICE S
General Office Assistant
Performs office tasks such as filing,
recording, maintaining records, copying
and other similar duties. Follows established
procedures to complete tasks in a timely
manner. Requires a high school diploma
or equivalent with 0-3 years of relevant
experience. Works under immediate
supervision.
Logistics Coordinator
Analyzes and develops logistics plans
to enhance workflow, maximize customer
satisfaction and minimize costs. May require
an associate’s degree or equivalent with
6-8 years of relevant experience. Significant
creativity and latitude is expected. May
report to an executive or a manager.
Data Entry Specialist
Operates a data entry device to input
lists, records or other data points into an
electronic format. Requires a high school
diploma or equivalent with at least 5 years
of experience. May manage others. Typically
reports to a manager or department head.
adeccousa.com/salaryguide
3
OFFICE
O F F I C E S E R V I C E S continued
Mailroom
Clerk
Northeast
Middle-Atlantic
Washington, DC
Midwest
ND, NE, OH, SD, WI
South
NC, OK, SC, TN, TX
West
S
M
L
S
M
L
S
M
L
S
M
L
S
M
L
Word
Processor
Advanced
Word
Processor
Customer
Service
Representative
Bilingual
Customer
Service
Representative
29,505
31,549
32,611
56,607
59,483
63,012
30,028
32,853
36,493
32,790
34,764
40,101
33,177
35,521
36,923
46,314
49,521
51,440
29,384
31,406
32,590
53,738
58,469
62,338
29,948
32,413
33,734
32,390
34,660
35,993
33,027
35,167
36,719
46,037
48,989
51,137
29,315
31,095
32,099
53,131
58,183
61,353
28,981
32,257
33,337
32,094
34,521
35,720
32,818
34,866
36,277
45,716
48,615
50,555
28,613
30,567
31,960
52,324
57,602
60,405
28,741
32,218
33,076
31,508
33,360
35,606
32,231
33,841
35,963
45,296
47,360
50,143
29,983
31,703
33,110
57,361
59,608
64,381
31,072
33,056
36,569
33,146
35,098
42,793
33,286
35,546
37,181
46,696
49,796
51,513
Mailroom Clerk
Receives, sorts and distributes incoming
mail throughout the workplace. Weighs
outgoing mail and attaches postage
using a mail meter machine. Maintains
an inventory of mailroom supplies and
orders additional supplies as needed.
Requires a high school diploma
or equivalent.
Project Coordinator
Supervises the daily operations of the
office services team. Arranges for office
services including communications,
contracted security, typing, faxing and
mail distribution. May require a bachelor’s
degree and 4-6 years of relevant experience.
Manages others. Extensive creativity
and latitude is expected. Typically reports
to a manager.
4
Project
Coordinator
CUSTOMER SERVICE
Word Processor
Types, compiles, changes, combines, proofs,
prints and stores documents. Typically
reports to a supervisor.
Advanced Word Processor
Types, compiles, changes, combines, edits,
prints and stores documents. Proofreads
documents for grammar, spelling,
punctuation and format. Corrects errors
as necessary.
C U ST O M E R SE RV IC E
Customer Service Representative
Interacts with customers through various
channels to address inquiries regarding
products and services, provides information
and resolves issues. Supports sales by
generating leads and helping customers
make the decision to buy a product.
Requires high school diploma or equivalent.
Bilingual Customer Service
Representative
Interacts with customers through various
channels to address inquiries regarding
products and services, provides information
and resolves issues. Supports sales by
generating leads and helping customers
make the decision to buy a product.
Requires high school diploma or equivalent,
and fluency in the desired second language.
RECEPTION
Senior
Customer
Service
Specialist
Customer
Service
Manager
Front Desk
Coordinator
CALL CENTER
Receptionist
Executive
Receptionist
Switchboard
Operator
Call Center
Representative
Bilingual
Call Center
Representative
48,763
52,660
58,134
79,954
83,302
89,028
41,561
44,894
54,785
34,105
35,761
36,834
37,917
40,454
41,135
29,739
32,241
32,662
30,784
32,840
33,257
46,718
49,518
51,627
48,251
51,999
54,636
77,364
82,931
88,260
40,520
44,669
45,073
32,081
35,589
36,508
37,023
40,368
40,930
29,452
32,105
32,503
29,935
32,725
33,191
46,009
49,420
51,410
48,063
51,262
54,074
76,977
82,721
85,854
40,503
44,642
45,028
31,851
35,473
36,199
36,816
40,101
40,836
29,209
31,973
32,462
29,641
32,716
33,019
45,359
48,622
51,018
47,621
50,673
53,369
74,468
82,312
85,722
40,486
42,691
44,946
31,547
34,608
36,085
36,367
38,594
40,783
28,941
30,242
32,393
29,635
30,905
33,010
44,825
48,024
50,439
49,759
52,942
64,793
79,957
85,059
89,195
41,591
44,913
60,504
34,410
35,936
37,108
38,376
40,504
41,344
30,047
32,298
32,780
30,792
32,997
34,934
47,066
49,997
52,042
Senior Customer Service Specialist
Answers inbound calls and places outbound calls to increase business, customer
satisfaction and customer retention. Resolves
complex customer inquiries, problems
and non-routine matters. Requires skill and
ability to explain more complex matters
both to ensure customer satisfaction and
retention and to sell products and services.
Customer Service Manager
Manages customer service representatives
and ensures that customers are satisfied.
Designs and implements operational
process improvements and recommends
changes. Requires a bachelor’s degree
and 7 years of experience. Typically reports
to a senior manager.
R E C E P T I ON
Front Desk Coordinator
Assists with the supervision of the front
desk. May require a bachelor’s degree and
2-4 years of experience. Manages others.
Typically reports to the front office manager.
Receptionist
Greets visitors and arranges for transportation services when needed. May operate
a switchboard. Requires a high school
diploma or equivalent with 0-2 years of
relevant experience. Relies on instructions
and established guidelines. Works under
Executive Receptionist
Assists departments and junior executives
by providing secretarial and administrative
support. Composes letters, memoranda
and routine correspondence. Files correspondence and other records. Answers
telephones, gives information to callers,
routes calls to appropriate people and
places outgoing calls.
Switchboard Operator
Operates a switchboard or telephone
console to route incoming calls and place
outgoing calls. Requires a high school
diploma or its equivalent with 0-2 years
of relevant experience. Relies on instructions
C AL L C E N T E R
Call Center Representative
Makes and receives phone calls to promote
or sell products or services. Requires
an in-depth knowledge of products and
services offered. May require a bachelor’s
Relies on instructions and established
guidelines. Works under immediate
supervision.
Bilingual Call Center Representative
Receives incoming calls from customers
to fulfill orders, address inquiries, handle
complaints and resolve issues. Processes
order forms and applications. Identifies
and escalates issues, routes calls to
appropriate resources and conducts followup calls when necessary. Requires high
school diploma or equivalent and fluency
in the desired second language.
5
OFFICE
C A L L C E N T E R continued
Collections
Representative
Northeast
Middle-Atlantic
Washington, DC
Midwest
ND, NE, OH, SD, WI
South
NC, OK, SC, TN, TX
West
S
M
L
S
M
L
S
M
L
S
M
L
S
M
L
Inbound
Call Center
Representative
Inbound
Call Center
Manager
Outbound
Call Center
Representative
35,186
37,573
39,154
30,975
33,440
34,319
84,169
87,874
94,488
29,705
32,060
32,789
78,890
81,972
94,056
34,799
37,192
38,880
30,873
33,337
34,118
81,924
87,712
93,843
29,443
31,959
32,739
78,186
81,744
93,424
34,645
36,902
38,710
30,485
33,137
33,965
80,822
87,678
90,219
29,334
31,774
32,640
75,275
81,723
86,654
34,369
36,336
38,390
30,084
31,760
33,844
78,745
87,123
90,003
28,789
30,361
32,543
73,848
80,745
86,473
36,161
37,954
39,671
31,322
33,622
34,372
84,491
89,612
94,935
30,239
32,409
32,961
79,672
85,895
94,281
Collections Representative
Provides operational support for the billing
department. Prepares bills and past-due
notices for mailing, following up with phone
calls when needed. High school diploma
or equivalent required, as well as an
understanding of phone systems and
computer software.
Inbound Call Center Manager
Manages and directs all aspects of incoming
call center operations. Implements and
reviews call center policies and procedures.
Develops and monitors quotas for service
volume and timeliness. Requires a bachelor’s
degree with at least 7 years of experience.
Typically reports to top management.
Inbound Call Center Representative
Answers telephone inquiries and
promotes products and services. Resolves
customer complaints to ensure retention
and satisfaction. Requires a high school
diploma or equivalent and 0-2 years
and guidelines to perform job functions.
Works under immediate supervision.
Outbound Call Center Representative
Initiates calls to potential clients using
a prepared selling script. Promotes and
sells products and services. Requires a high
school diploma or equivalent and 0-2 years
of experience. Relies on instructions and
established guidelines. Works under
6
Outbound
Call Center
Manager
Outbound Call Center Manager
Manages and directs all aspects of
outbound call center operations. Implements
and reviews call center policies and procedures. Supervises, trains and develops
representatives, resolves conflicts, ensures
adherence to established standards and
takes required corrective action when
necessary. Requires a bachelor’s degree
with at least 7 years of experience.
HUMAN RESOURCES
HR
Administrative
Assistant
HR
Business
Partner
HR
Organizational
Development
HR
Generalist
HR
Recruiter
HR
Corporate
Recruiter
HR
Manager
HR
Director
37,731
40,448
41,257
83,689
88,554
98,098
115,693
124,159
133,761
52,215
56,017
57,477
59,107
64,035
65,411
70,175
75,168
78,620
97,503
101,872
109,094
161,799
176,023
201,908
37,010
40,429
40,916
83,243
88,296
96,591
113,093
123,077
132,797
51,410
55,775
57,278
58,953
63,831
65,020
69,229
74,972
77,689
94,661
101,192
107,746
158,880
174,829
200,828
36,660
40,065
40,864
81,880
88,014
91,344
110,863
119,610
130,684
50,950
55,239
57,071
58,741
63,673
64,886
68,309
74,426
77,516
93,890
101,074
104,709
152,817
165,754
186,641
36,316
38,495
40,813
80,916
85,716
90,347
106,786
118,265
127,221
50,017
53,697
56,738
57,862
60,376
64,829
67,560
73,264
76,545
90,987
100,610
104,332
148,956
165,521
182,195
38,120
40,496
41,308
84,233
88,985
100,998
117,511
124,469
142,587
53,323
56,294
57,574
60,114
64,583
65,726
70,906
75,802
89,345
98,745
103,739
109,217
164,689
176,812
202,391
H U M A N R ES OURCES
HR Administrative Assistant
Provides support in functional areas
of human resources, which may include
recruitment and employment, personnel
records, employee and/or labor relations,
job evaluation, compensation management, benefits administration, organization
development and training. May require
an associate’s degree or equivalent with
0-2 years of experience.
HR Business Partner
Aligns business objectives with employees
and management in designated business
units. Serves as a consultant to management on HR issues. Acts as employee
champion and change agent. Assesses
and anticipates HR-related needs. Requires
8-10 years of experience.
HR Organizational Development
Manages, designs and implements policies
and procedures relating to organizational
development. Requires a bachelor’s
degree and 7 years of relevant experience. Relies on experience and judgment.
Manages others. Extensive creativity and
latitude is expected. Typically reports to
a department head.
HR Generalist
Administers human resources policies
and procedures. Collects and analyzes
HR data and makes recommendations
to management. Processes paperwork
and prepares employee communications.
May require a bachelor’s degree and
HR Recruiter
Recruits, interviews, checks references,
makes offers and conducts orientation for
new employees. Performs exit interviews
and processes change of employee status.
Typically requires a bachelor’s degree and
2-4 years of experience. Relies on experience and judgment. Works under general
supervision.
HR Corporate Recruiter
Oversees all facets of recruiting throughout an organization. Develops local and
national recruiting plans. Utilizes traditional
sourcing strategies and develops new
approaches to attract the best quality talent.
HR Manager
Designs, plans and implements human
resources programs and policies for
staffing, compensation, benefits, visa/
green card processing, employee relations,
training and health and safety. Requires
a bachelor’s degree and 7 years of
relevant experience. Typically reports
to a department head.
HR Director
Plans, directs and executes policies relating
to personnel activity including recruiting,
interviewing, orientation programs and
budgets. Requires a bachelor’s degree and
at least 7-10 years of experience. Relies on
experience and judgment. Manages others.
Extensive creativity and latitude is expected.
Typically reports to senior executives.
7
OFFICE
H R continued
HR
Vice
President
Northeast
Middle-Atlantic
Washington, DC
Midwest
ND, NE, OH, SD, WI
South
NC, OK, SC, TN, TX
West
S
M
L
S
M
L
S
M
L
S
M
L
S
M
L
Payroll
Processor
Dishwasher
Receiver
Cook
Lead
Cook
257,088
291,233
365,731
45,222
48,462
50,423
29,364
31,918
35,161
29,951
32,556
35,863
33,373
36,276
40,353
34,041
37,001
41,160
254,340
288,685
364,378
44,973
48,400
50,195
28,777
31,279
33,782
29,353
31,905
34,458
32,706
35,550
38,394
33,360
36,261
39,161
242,888
274,659
342,877
44,331
47,159
49,788
28,190
30,641
33,092
28,753
31,254
33,754
32,373
35,187
38,002
33,019
35,891
38,762
233,501
267,057
329,839
43,818
46,331
49,408
27,603
30,003
32,556
28,154
30,603
33,207
31,705
34,462
37,364
32,339
35,151
38,111
259,566
291,699
367,938
45,561
49,331
50,915
29,951
32,403
37,574
30,551
33,051
38,325
34,375
37,219
42,704
35,062
37,964
43,557
HR Vice President
Plans and directs all aspects of an
organization’s human resources policies,
objectives and initiatives. Responsible
for employment, placement, orientation
and training, labor relations, compensation,
benefits and employee services. Ensures
company compliance with applicable
labor laws. Requires a bachelor’s degree
and at least 15 years of experience.
Payroll Processor
Responsible for processing payroll while
updating and maintaining all payroll records.
Ensures payroll is in complete compliance
with the law and meets IRS standards.
Files company’s quarterly and yearly taxes.
Responds to questions from employees
and corrects any payroll errors. Requires
high school diploma or equivalent.
8
H O S P I TA L I T Y
HOSPI TAL IT Y
Dishwasher
Responsible for working in the kitchen
and washing dishes while also
cleaning and maintaining a sanitary
kitchen. Ability to work in a fast-paced
environment, standing for extended
periods of time. High school diploma
or equivalent required.
Receiver
Responsible for receiving food, liquor
and other non-consumables on a daily
basis. Maintains a clean environment
and provides fast and friendly service
while upholding food safety standards.
Ability to communicate, drive and perform
light administrative tasks required.
Cook
Responsible for food preparation, setting
up buffet stations and additional kitchen
duties. Must be a team player, able to
multitask and willing to work in a stressful
environment. High school diploma
or equivalent.
Lead Cook
Responsible for leading the preparation
of daily entrees, with knowledge of culinary
ingredients. Required to develop menus,
create prep lists, train station team,
prepare ingredients and cook according
to established guidelines. Experience
as a lead cook or kitchen manager
is preferred.
Sous
Chef
Executive
Chef
Barista
Host
Busser
Fine
Dining
Server
Assistant
Manager
General
Manager
46,723
50,786
56,494
49,059
53,325
59,319
30,251
32,882
36,222
31,159
33,868
37,309
29,658
32,237
35,512
34,722
37,741
41,841
34,943
37,982
41,983
36,083
39,221
43,630
45,788
49,770
53,752
48,078
52,259
56,439
29,646
32,224
34,802
30,535
33,191
35,846
29,065
31,592
34,119
34,027
36,986
39,945
34,245
37,222
40,200
35,362
38,437
41,512
45,321
49,262
53,203
47,587
51,725
55,863
29,041
31,566
34,092
29,912
32,513
35,114
28,472
30,947
33,423
33,546
36,463
39,380
33,680
36,609
39,538
35,001
38,045
41,088
44,387
48,247
52,309
46,606
50,659
54,925
28,436
30,909
33,539
29,289
31,836
34,545
27,878
30,303
32,882
32,847
35,703
38,742
32,986
35,854
38,873
34,279
37,260
40,398
48,125
52,106
59,785
50,531
54,712
62,774
30,856
33,381
38,708
31,782
34,383
39,869
30,251
32,727
37,949
35,642
38,559
44,429
35,763
38,722
44,712
37,166
40,241
46,171
Sous Chef
Responsible for executing gourmet, innovative
cuisine. Partners with the Chef to develop,
coordinate and formulate consistency
in a changing menu. Strong knowledge
of seasonal ingredients and culinary trends
are essential. Mentors and develops the
culinary team to ensure a collaborative
work environment. Experience as a kitchen
manger, Sous Chef or Chef-de-Cuisine
is a must.
Executive Chef
Exhibits a passion for cooking high
quality food and service, while assisting
with management of the kitchen. Must
be detail oriented and willing to mentor
fellow cooks. Ability to work flexible hours
in an upbeat, fast-paced environment.
Previous experience required.
Barista
Provides customer service while mixing
espresso drinks for patrons. Ability
to work in a fast-paced environment
is a must. Previous barista and/or serving
experience required.
Host
Demonstrates hospitality to guests as
they enter the establishment. Must have
good communication skills and ability
to stand for extended periods of time.
Ability to work in a team-oriented, fastpaced environment is a must. High school
diploma or equivalent required.
Busser
Clears and cleans tables for patrons,
while maintaining a professional attitude.
Must be organized and willing to work
flexible hours. No experience needed.
High school diploma or equivalent required.
Fine Dining Server
Responsible for taking orders and serving
meals. Sets, clears and cleans tables
for events while also performing inventory
management of linens, cutlery, napkins
and condiments. High school diploma
Assistant Manager
Supports the General Manager with
supervising team and maintaining high
quality standards at the establishment.
Leads overall daily operations and delivers
excellent customer service. Must have
impeccable attention to detail and work
well under pressure. Previous experience
in the hospitality industry required.
General Manager
Supervises all departments and team
members within the establishment, along
with day-to-day operations. Must have
a positive and professional demeanor,
providing the highest quality of service
to guests. Ability to prioritize, work
independently and ensure that company
policies and procedures are adhered.
Previous experience in the hospitality
industry required.
9
OFFICE
MANAGEMENT
Facilities
Manager
Northeast
Middle-Atlantic
Washington, DC
Midwest
ND, NE, OH, SD, WI
South
NC, OK, SC, TN, TX
West
S
M
L
S
M
L
S
M
L
S
M
L
S
M
L
Office
Manager
Operations
Manager
Project
Manager
Purchasing
Manager
85,599
91,016
96,548
98,471
104,023
111,704
64,447
68,584
71,519
99,803
103,714
111,048
78,136
80,832
86,724
99,058
104,714
111,902
83,927
90,362
95,807
95,107
101,846
110,586
63,698
68,345
70,885
96,541
103,495
110,271
77,434
80,570
86,022
95,669
102,485
111,033
83,366
89,746
93,659
94,278
101,531
105,653
62,497
67,833
69,766
96,053
103,277
107,300
76,694
79,885
84,439
94,722
102,268
106,123
81,530
89,077
92,848
90,894
101,020
105,564
61,428
66,849
69,553
92,764
102,429
106,912
74,886
79,710
83,578
92,007
101,665
105,374
87,367
92,103
97,074
99,704
104,575
111,766
65,028
69,006
71,650
99,915
106,185
111,271
79,361
81,767
87,818
100,537
105,075
112,221
M A N AG EM ENT
Facilities Manager
Ensures optimal functioning of building
systems including mechanical, electrical,
fire/life safety and elevators. May manage
a staff of employees and oversee contractors for projects. May require a bachelor’s
degree and 5 years of relevant experience.
Extensive creativity and latitude is expected.
Typically reports to a department head.
Marketing Manager
Develops and implements strategic
marketing plans for an organization.
Stays abreast of changes in the marketing
environment and adjusts plans accordingly.
Researches and develops pricing policies
and recommends appropriate sales
channels. Requires a bachelor’s degree
with at least 7 years of relevant experience.
10
Marketing
Manager
Office Manager
Supervises office activities to control
expenses and maximize productivity.
Develops procedures for filing, dictating,
maintaining records, typing, word processing and distributing mail. May maintain
office equipment and supplies. Requires
a high school diploma or equivalent with
at least 7 years of relevant experience.
Typically reports to a senior manager.
Operations Manager
Manages the daily activities of a nonmanufacturing operations department.
Assists in evaluating current and proposed
systems and procedures. Recommends
changes when necessary, and helps
implement new processes. Requires
a bachelor’s degree with at least 8 years
of relevant experience. Manages others.
Typically reports to a senior manager.
Project Manager
Oversees all aspects of projects to
ensure coordination and completion.
Sets deadlines, assigns responsibilities
and monitors and summarizes progress.
Prepares status reports for upper
management. May require a bachelor’s
degree and 2-4 years of relevant
experience.
Purchasing Manager
Manages all purchasing activities.
Receives orders and grants approval
for purchases. Analyzes changes to find
ways to reduce costs and improve quality.
Requires a bachelor’s degree with at least
8 years of experience. Manages others.
MEDICAL CLERICAL
Medical
Records
Clerk
Medical
Receptionist
Medical
Assistant
Medical
Biller
Medical
Coder
125,545
144,523
168,739
33,779
36,216
37,414
33,856
36,257
37,039
42,425
46,429
58,048
37,263
39,751
41,437
28,364
30,520
31,085
29,728
31,638
37,691
71,746
76,829
77,568
124,576
143,698
167,319
33,170
35,844
37,152
33,360
36,216
36,925
42,006
45,508
54,730
36,663
39,584
41,106
27,710
30,388
30,986
29,659
31,601
31,928
69,776
76,358
77,429
117,158
134,974
157,228
32,941
35,507
37,032
32,894
34,867
36,653
41,791
45,072
51,243
36,526
39,432
40,729
27,634
30,172
30,844
29,205
31,481
31,823
69,239
76,179
77,249
112,691
129,926
151,561
32,893
34,618
36,649
32,872
34,191
36,309
41,702
43,973
47,571
35,690
38,086
40,598
27,344
28,809
30,632
28,508
31,410
31,725
69,020
72,530
77,102
125,928
144,846
168,790
33,820
36,490
37,906
34,185
36,278
38,413
43,826
46,933
62,414
37,436
40,371
41,487
28,542
30,586
31,089
30,548
31,698
43,892
72,268
77,052
77,639
Sales Manager
Manages and directs a sales force to
achieve sales and profit goals. Designs
and recommends sales programs and
sets sales strategies. Evaluates and implements new techniques to increase sales
volume. May recommend product or service
enhancements to improve profitability.
May require a bachelor’s degree and 7-10
years of experience. Extensive creativity
and latitude is expected. Typically reports
to department head.
M E D I C A L CL ER ICAL
Medical Assistant
Assists physician with examining and
treating patients. Interviews patients for
medical history, prepares exam rooms and
performs clerical duties. Excellent communication and customer service skills needed.
High School diploma or GED required.
Medical
Collection
Specialist
Medical
Data Entry
Specialist
Sales
Manager
Medical Biller
Works in a hospital, physician group,
clinic or medical business office. Processes
bills on behalf of healthcare providers to
commercial and/or government carriers.
Must be familiar with current ICD-9, CPT-4
and/or HCPS coding systems as well as
insurance submittal procedures and medical
forms (including UB04 and HCFA 1500).
Medical Coder
Compiles and maintains medical records
of patients in a healthcare delivery system
to document patient condition and treatment.
Reviews medical records for completeness
and uses standard classification systems
to abstract and code clinical data such
as diseases, operations, procedures and
therapies.
Medical Collection Specialist
Performs collections calls and issues bills
for claims to healthcare providers, insurance
companies and individuals. Updates
electronic billing information. Works for
doctors, clinics and medical equipment
companies.
Medical Data Entry Specialist
Operates a data entry device to input
lists, records or other data points into an
electronic format. Requires a high school
and established guidelines. Typically
reports to a supervisor.
Medical Records Clerk
Organizes and evaluates patient medical
records. Reviews medical records for
accuracy and completeness. Files and
retrieves medical records. Requires a high
school diploma or equivalent and 0-2
years of related experience. Works under
Medical Receptionist
Coordinates personnel who handle
medical records of patients. Analyzes, codes,
indexes and stores records to ensure
completeness and accuracy. May require
an associate’s degree or equivalent
and registration as a Registered Health
Information Administrator by the American
Health Information Management
Association. Typically reports to a manager.
11
OFFICE
M E D I C A L C L E R I C A L continued
Medical
Transcriptionist
Northeast
Middle-Atlantic
Washington, DC
Midwest
ND, NE, OH, SD, WI
South
NC, OK, SC, TN, TX
West
S
M
L
S
M
L
S
M
L
S
M
L
S
M
L
39,357
42,372
42,679
31,335
33,548
39,331
38,508
42,350
42,616
30,121
33,307
34,136
38,421
42,288
42,603
30,080
33,291
33,601
38,373
39,473
42,524
29,972
33,264
33,588
39,436
42,463
42,712
31,387
33,562
41,453
Medical Transcriptionist
Transcribes medical dictation by physicians
and other medical practitioners pertaining
to patients’ assessments, diagnostics, therapies and other medical reports. Requires a
high school diploma, coursework in medical
terminology and 0-2 years of experience.
Typically reports to a supervisor.
Patient Registration Representative
Collects information from incoming patients
regarding services needed, insurance and
financial status. May assist in completion
of admissions or insurance forms. Contacts
insurance providers to verify coverage and
obtain authorization for service. Requires a
high school diploma and 0-2 years of experience. Works under immediate supervision.
12
Patient
Registration
Representative
INDUSTRIAL
PRODUCTION
General
Laborer
In-Line
Quality
Assurance
Engineer
Material
Expeditor
Material
Handler
Order
Processor/
Order
Picker
Print
Production
Coordinator
Production
Manager
Quality
Assurance
Manager
29,970
32,377
32,894
61,197
65,659
68,153
36,572
39,556
40,096
29,613
31,579
31,969
29,642
32,071
32,400
54,685
58,399
60,661
89,711
95,198
102,899
102,013
105,529
112,132
29,652
32,333
32,827
60,950
65,485
67,564
36,173
39,486
39,924
28,771
31,548
31,931
29,272
32,023
32,343
53,996
58,106
60,397
88,026
94,199
102,398
100,257
105,179
111,238
29,429
32,169
32,690
60,259
64,949
67,299
35,865
39,271
39,819
28,630
31,380
31,864
29,107
31,861
32,298
53,366
58,056
59,310
86,320
94,113
97,103
98,149
104,691
110,615
29,194
30,386
32,607
58,914
63,295
67,049
35,613
37,204
39,706
28,439
29,856
31,761
28,898
30,046
32,179
52,582
56,321
59,266
84,835
94,018
96,992
95,113
104,253
109,071
30,190
32,543
33,022
62,355
66,536
68,547
36,895
39,678
40,228
29,731
31,690
32,181
29,888
32,115
32,455
54,902
59,099
60,909
92,523
96,661
102,958
103,602
106,166
114,847
P R O D U CTION
General Laborer
Performs general manual labor tasks
including loading, unloading, lifting and
moving materials. Assists others as needed.
May require a high school diploma or
equivalent with 0-2 years of relevant experience. Relies on instructions and established
guidelines. Works under immediate
supervision.
In-Line Quality Assurance Engineer
Performs inspections and sets quality assurance testing models for analysis of raw
materials, materials in process and finished
products. Requires a bachelor’s degree
and 0-2 years of relevant experience. Relies
on instructions and established guidelines.
Material Expeditor
Facilitates and expedites the flow of
materials to and from various departments.
Deals with vendors to ensure prompt and
accurate deliveries. Inspects goods upon
delivery. Handles any delivery inconsistencies
or delays. Requires a high school degree
or equivalent and 0-2 years experience.
Relies on instructions and established
guidelines. Typically reports to a supervisor.
Material Handler
Ensures the flow of materials through
the supply chain. Ships, receives, stocks
and delivers parts, supplies and products.
Requires 1-2 years of experience. Typically
reports to a manager.
Order Processor/Order Picker
Fills customer orders and delivers them
to their destination in accordance with
company standards. Obtains merchandise
from bins or shelves and ensures order
accuracy. May operate materials handling
equipment. Requires a high school diploma
or equivalent and 0-2 years of experience.
Print Production Coordinator
Coordinates print production schedules,
print specifications and cost analysis reports
for internal approval. Initiates requests
for bids, customer quotations and vendor
purchase orders. May require an associate’s
degree or equivalent and 2-4 years
of relevant experience.
Production Manager
Manages the operations of an assigned
production area to ensure that volume,
cost and quality standards are achieved.
Ensures physical and workforce resources
are adequate to meet the organization’s
production schedule. May require a bachelor’s degree and 5 years of experience.
Quality Assurance Manager
Manages, coordinates and leads
the quality control program to ensure
continuous production and consistency
with established standards. Through intermediate personnel, manages workers
engaged in activities to ensure continuous
control over materials, facilities, services
and products. May require a bachelor’s
degree and 5-8 years of experience.
13
INDUSTRIAL
P R O D U C T I O N continued
Northeast
Middle-Atlantic
Washington, DC
Midwest
ND, NE, OH, SD, WI
South
NC, OK, SC, TN, TX
West
S
M
L
S
M
L
S
M
L
S
M
L
S
M
L
Quality
Control
Inspector
Solderer
Welder
35,256
38,020
46,507
29,498
31,187
32,827
42,515
45,445
49,280
27,088
29,248
29,701
26,743
28,973
29,340
49,056
53,060
54,319
34,979
37,599
43,048
29,013
30,579
32,667
41,801
45,173
48,602
26,721
29,172
29,580
26,403
28,957
29,298
48,788
52,976
53,947
34,249
37,574
39,042
28,456
30,364
32,486
41,404
44,546
46,495
26,546
28,975
29,455
26,334
28,748
29,254
48,019
52,601
53,429
33,963
37,429
38,708
27,947
30,016
31,889
40,783
43,299
46,107
26,364
27,470
29,350
26,097
27,150
29,077
47,793
50,260
53,352
37,249
38,313
56,391
29,846
31,452
33,171
43,081
45,706
49,685
27,264
29,321
29,811
27,016
29,011
29,381
49,476
53,081
54,366
Quality Control Inspector
Performs quality control inspections, checks
and tests during product manufacturing.
Inspects materials, parts and products
at different stages of production. Records
observations and may make recommendations for improvement. Requires a high
school diploma or equivalent and 0-2 years
of relevant experience.
Solderer
Uses a welding power supply to melt
materials and join them together. Materials
include metal, alloys or plastic. Cuts and
shapes large pieces of material to make
a variety of parts. Must have familiarity
with latest welding tools and processes,
as well as the necessary precautions.
General certification in welding required.
14
A S S E M B LY
Welder
Joins, fabricates and repairs metal
and other material using appropriate
welding techniques. Interprets blueprints,
specifications, diagrams or schematics
to determine appropriate welding process.
Inspects completed welds to determine
structural soundness. Requires a high
school diploma or its equivalent. May be
required to complete an apprenticeship
and/or formal training.
A SSE MBLY
Assembly Packer
Manually packages materials and
products. Performs basic quality control
checks. May require a high school
diploma or equivalent and 0-2 years of
and guidelines to perform job functions.
Assembly
Packer
Floor
Assembler
Floor/
Assembly
Supervisor
Floor Assembler
Assembles fabricated parts at floor stations.
Tests and calibrates parts and mechanisms
to meet tolerances and product specifications. Uses hand power tools to assemble
units according to specifications. Identifies
failing units and repairs as necessary.
Requires a high school diploma or its
equivalent and may be required to complete
an apprenticeship and/or formal training.
Floor/Assembly Supervisor
Supervises and coordinates employees
who work on mechanical or fabricated
parts on a floor assembly line. Prepares
work schedules, assigns work and oversees
the work product. Ensures conformance
to established procedures and quality
levels. May require a bachelor’s degree.
M AC H I N E O P E R AT I O N
Light
Assembler
FULFILLMENT
Forklift
Driver
Picker/
Packer
39,739
42,768
44,714
34,326
37,107
37,966
29,406
30,682
32,451
27,014
29,475
29,814
39,343
42,688
44,357
33,908
36,993
37,841
28,487
30,467
32,163
39,480
42,285
51,945
26,806
29,360
29,752
38,722
42,561
43,075
33,776
35,808
37,533
28,351
30,297
31,888
31,153
32,582
34,878
38,990
41,926
44,846
26,634
27,665
29,671
38,598
41,225
42,987
33,409
35,631
37,404
27,177
30,185
31,649
32,278
34,778
35,308
40,048
43,303
58,672
27,454
29,627
29,984
40,476
42,873
44,775
35,007
37,257
38,472
29,911
31,329
32,559
Forklift
Operator
Machine
Operator
27,760
30,012
30,374
32,243
34,877
35,323
31,970
34,520
35,220
39,864
43,036
55,470
27,284
29,556
29,919
27,457
29,959
30,242
31,861
34,822
35,231
31,775
34,470
35,201
39,663
42,706
53,705
27,201
29,843
30,187
31,665
34,623
35,107
31,550
34,258
35,036
27,087
28,130
30,131
31,439
32,699
35,019
27,872
30,074
30,404
32,487
34,982
35,421
Light Assembler
Assembles fabricated parts to small or
light sub-assemblies. Tests and calibrates
parts and mechanisms to meet tolerances
and product specifications. Uses hand
power tools to assemble units according
to specifications. Identifies failing units
and repairs as necessary. Requires a high
school diploma or its equivalent and may
be required to complete an apprenticeship
and/or formal training.
M A C H I N E OP ER AT ION
Forklift Operator
Operates forklifts to stack and retrieve
supplies and materials. Documents and
maintains inventory and ensures production
area organization and cleanliness. Requires
a high school diploma or its equivalent
and 0-2 years of experience.
Machine Operator
Sets up and operates production machines
according to guidelines. Reads and interprets
blueprints and diagrams to select, position
and secure machinery. Adjusts machine
Machinist
Packaging
Machine
Operator
Print
Label/
Letterpress
Operator
settings to complete tasks accurately
and in a timely fashion. Requires a high
school diploma or equivalent. May have
to complete an apprenticeship and/or
formal training.
Machinist
Assembles, repairs and fabricates metal
parts by operating mechanical equipment.
Assembles parts into sub-units or complete
units. Uses blueprints and design sketches
to ensure the proper dimensions and
tolerance levels of the finished product.
Requires a high school diploma or equivalent. May require certain certifications.
Packaging Machine Operator
Sets up and operates packaging machines
in accordance with established guidelines. Fills, secures and labels containers
according to specifications. Verifies goods
are packaged against package invoices.
Reads and interprets blueprints and
diagrams to select, position and secure
machinery. Requires a high school diploma
or equivalent. May have to complete
an apprenticeship and/or formal training.
Print Label/Letterpress Operator
Sets up and operates a letterpress
machine. Requires a high school diploma
or equivalent and 0-2 years of relevant
experience. Relies on limited experience
and judgment. Works under general
supervision. Some creativity and latitude
is expected.
F U L F IL L M E N T
Forklift Driver
Efficiently locates, stacks and loads
merchandise using a forklift vehicle
or other power equipment. Ensures the
accurate number and type of the product
is shipped. May be required to maintain
inventory and perform some maintenance
on equipment. High school diploma
Picker/Packer
Works in a warehouse or distribution
center to prepare shipping materials,
pull inventory for orders, weigh packages
and finalize shipments. Some recordkeeping and computer skills required.
15
INDUSTRIAL
F U L F I L L M E N T continued
Shipping/
Receiving
Clerk
Northeast
Middle-Atlantic
Washington, DC
Midwest
ND, NE, OH, SD, WI
South
NC, OK, SC, TN, TX
West
S
M
L
S
M
L
S
M
L
S
M
L
S
M
L
Warehouse
Manager
Janitor
Maintenance
Worker
Maintenance
Technician
33,494
36,455
36,998
29,207
31,563
32,436
73,489
76,690
82,032
25,713
27,814
28,030
33,713
36,496
36,966
60,104
65,291
66,140
33,324
36,246
36,898
29,083
31,215
32,117
71,380
76,575
81,316
25,312
27,772
28,002
33,371
36,439
36,914
58,906
65,194
66,060
33,242
36,115
36,804
28,789
31,134
31,964
70,701
76,412
79,330
25,198
27,629
27,996
33,245
36,202
36,880
57,981
64,800
65,656
32,803
34,199
36,684
28,488
29,780
31,755
68,648
75,830
78,703
25,065
25,977
27,886
32,911
34,142
36,694
57,577
61,462
65,574
33,949
36,625
37,102
29,528
31,627
32,696
73,818
78,048
82,175
25,839
27,871
28,141
34,107
36,663
37,047
60,637
65,347
66,606
Shipping/Receiving Clerk
Assembles orders and prepares goods
for shipment. Records shipment data,
including weight, charges and space
availability. Receives and unpacks materials
and supplies. Reports damages and
discrepancies. Requires a high school
diploma or equivalent with 0-2 years
of experience. Relies on instructions
Warehouse Associate
Responsible for all tasks required for
shipping and receiving merchandise,
including labeling, staging, loading,
unloading, scanning and moving products.
Must be able to operate equipment safely
and efficiently and ensure all outgoing/
incoming shipments are accurate and free
of damage.
16
Warehouse
Associate
MAINTENANCE
Warehouse Manager
Oversees the safe receipt, storage,
retrieval and timely dispatch of goods
in a warehouse. Ensures workplace health,
safety and security requirements are met.
Makes arrangements for special stock,
such as chilled or fragile goods. Manages
productivity targets and maintains automated storage and retrieval systems.
Leads a team of workers. May require
a bachelor’s degree and 4-7 years of
experience. Typically reports to a director.
MA IN TE N AN C E
Janitor
Cleans and maintains buildings or
facilities, and may be expected to make
basic repairs. May require a high school
Maintenance Worker
Performs maintenance and repairs in
the areas of plumbing, carpentry, painting,
plastering and servicing machinery, electrical
systems and vehicles. Knowledgeable
of the procedures and safety measures
in area(s) of specialty. Requires 0-2 years
Maintenance Technician
Performs day-to-day operations to maintain
a facility under the direction of a property
manager or operations manager. Responsible for completing maintenance service
requests as assigned. Ensures compliance
with all safety guidelines and established
company policies.
FINANCE
MORTGAGE
Loan
Originator
Loan
Processor
Mortgage
Closer
Mortgage
Lending
Specialist
Mortgage
Loss
Mitigation
Specialist
Mortgage
Processor
Title
Examiner
Underwriter
61,915
65,039
70,195
36,413
38,886
40,379
43,058
46,340
48,094
46,611
48,503
51,585
48,958
52,467
57,644
39,007
41,520
43,860
37,799
40,279
46,070
51,615
55,014
57,165
60,590
64,725
68,065
35,968
38,568
40,294
42,247
46,004
47,733
45,833
48,400
50,117
48,084
51,929
57,403
38,374
41,478
43,572
37,777
40,254
45,749
50,867
54,923
56,741
59,871
64,361
66,987
35,651
38,540
39,896
41,395
45,739
47,586
44,757
48,220
49,572
47,533
51,648
53,857
38,033
41,264
42,194
37,247
39,935
41,391
49,963
54,088
55,983
58,506
63,890
66,483
35,343
37,901
39,220
40,461
44,560
47,073
44,161
47,879
49,211
46,420
51,102
53,561
37,447
40,543
42,131
36,306
39,906
40,980
49,195
53,057
55,778
62,627
65,658
70,746
36,426
39,143
41,093
44,413
46,596
48,308
47,524
48,844
53,471
50,715
52,870
58,753
39,671
41,817
43,970
38,319
40,428
46,273
52,563
55,521
57,219
M O RT GAG E
Loan Originator
Solicits a variety of commercial loans.
Interviews applicants and analyzes their
financial status and credit. Approves loans
within established limits or refers to loan
committee. Verifies loan agreements
are complete and accurate according
to policy. Requires a bachelor’s degree in
area of specialty and 1-3 years of relevant
experience. Some creativity and latitude
is required. Typically reports to a manager.
Loan Processor
Obtains and verifies necessary information
(loan applications, credit documents,
appraisals, etc.) to process and complete
mortgage loans. Requires a high school
diploma or equivalent and 0-2 years of
Mortgage Closer
Closes loans and disburses loan
funds. Reviews all loan documents for
completeness and accuracy. May require
experience. Relies on limited experience
and judgment. Works under general
supervision. Some creativity and latitude
is required.
Mortgage Processor
Obtains and verifies necessary information
(loan applications, credit documents,
appraisals, etc.) to process and complete
mortgage loan files. Requires a high school
diploma or its equivalent and 2-3 years
of relevant experience. Relies on limited
experience and judgment. Works under
general supervision.
Mortgage Lending Specialist
Reviews and processes middle-market
loans while ensuring compliance with
established policies and standards.
Responsible for the creation and review
of loan proposals to maintain and extend
business with clients. May require a bachelor’s degree and 2-4 years of relevant
experience. Some creativity and latitude
is required. Typically reports to a manager
or department head.
Title Examiner
Reviews titles and researches public
records to determine legal status of title.
May require a bachelor’s degree and 0-2
years of relevant experience. Relies on
experience and judgment. Typically reports
to a supervisor or manager. A limited
degree of creativity and latitude is expected.
Mortgage Loss Mitigation Specialist
Works in banks and serves to help banks
avoid financial loss as a result of delinquent
accounts. Performs all account adjustments
and contacts clients about delinquencies.
Responsible for collecting information
related to past collections.
Underwriter
Underwrites mortgage loan applications
and evaluates loans in order to maximize
organizational profit and minimize risk
or loss. Monitors property appraisal process.
May require a bachelor’s degree and
0-2 years of experience. Relies on limited
experience and judgment. Works under
general supervision. Some creativity and
latitude is required.
17
FINANCE
FINANCE & ACCOUNTING
Accounting
Clerk
Northeast
Middle-Atlantic
Washington, DC
Midwest
ND, NE, OH, SD, WI
South
NC, OK, SC, TN, TX
West
S
M
L
S
M
L
S
M
L
S
M
L
S
M
L
Cost
Accountant
Staff
Accountant
Accounting
Manager
47,880
51,939
52,882
70,505
75,211
77,946
74,934
79,358
82,465
54,363
58,858
64,439
93,379
98,021
105,090
50,476
54,158
55,486
47,783
51,616
52,678
69,366
74,783
77,495
74,238
78,490
81,810
54,163
58,809
63,909
91,104
97,592
104,403
49,460
53,363
55,303
47,392
51,403
52,608
69,130
74,329
76,911
73,352
77,751
81,387
50,921
58,211
62,146
90,259
97,112
101,209
49,088
52,059
55,127
46,720
49,021
52,366
67,646
72,207
76,393
72,126
76,598
80,717
50,733
55,542
59,297
88,099
95,747
100,867
51,256
54,765
56,834
48,592
52,104
53,116
70,946
76,004
78,378
75,763
79,770
83,451
55,085
59,076
67,534
94,809
100,484
105,204
Accounting Clerk
Processes accounts payable and accounts
receivable, assists in month-end reporting
procedures and performs various clerical,
accounting and administrative tasks
as needed. Monitors customer accounts
and maintains vendor files. High school
diploma and some secondary accounting
coursework required.
18
Senior
Accountant
50,575
54,631
56,059
F I N A NCE & ACCOUN TIN G
Accountant
Prepares balance sheets, profit and
loss statements and other financial
reports. Analyzes trends, costs, revenues,
financial commitments and obligations
to predict future revenues and expenses.
Offers suggestions about resource
utilization, tax strategies and budget forecasts. May require a bachelor’s degree
and 0-2 years of relevant experience.
Accountant
Senior Accountant
Prepares balance sheets, profit and loss
statements and other financial reports.
Analyzes trends, costs, revenue, financial
commitments and obligations to predict
future revenues and expenses. Offers
suggestions about resource utilization, tax
strategies and budget forecasts. Requires
relevant experience. May manage others.
Cost Accountant
Responsible for budgeting, analyzing and
managing a company’s financial records
for internal use. Evaluates the financial
performance of the company and assists
management teams with strategic
planning. Bachelor’s degree in business
or accounting required.
Staff Accountant
Assists senior accountants in the research
and preparation for audits, projects and taxes.
Requires a bachelor’s degree and typically
has 1-3 years of relevant experience.
Accounting Manager
Responsible for managing the general
accounting function and the completion
of ledger accounts and financial statements.
Designation of CPA may be required.
Requires a bachelor’s degree and at least
7 years of relevant experience. Significant
creativity and latitude is expected. Typically
reports to top management.
A/P-A/R
Clerk
A/P-A/R
Supervisor
Financial
Analyst
Senior
Financial
Analyst
Financial
Reporting
Accountant
Marketing
Analyst
Tax
Accountant
Tax
Manager
36,183
39,190
39,845
64,720
68,699
71,902
53,406
57,067
59,082
81,136
86,697
90,980
57,289
60,876
63,234
59,590
63,479
66,024
52,139
55,764
57,673
120,616
129,005
139,004
36,021
38,992
39,696
63,508
68,512
71,623
52,911
56,827
58,434
80,232
86,599
90,420
56,608
60,703
63,039
59,050
63,251
65,755
51,483
55,662
57,219
117,682
126,065
138,623
35,756
38,738
39,589
63,157
68,044
70,549
52,512
56,664
58,042
79,941
86,015
88,875
55,890
60,299
62,197
58,080
62,799
64,608
51,165
55,365
56,709
113,962
123,289
130,398
35,268
36,934
39,542
61,770
66,474
70,094
51,549
54,645
57,926
78,176
84,161
88,771
54,879
58,464
61,936
57,051
61,641
64,466
50,260
53,073
56,641
111,264
123,215
130,262
36,660
39,364
39,957
65,023
69,962
71,986
53,583
57,557
59,176
82,112
88,284
91,086
57,648
61,678
63,321
60,236
64,328
66,355
52,353
56,352
57,814
122,558
129,507
139,480
A/P-A/R Clerk
Responsible for compiling amounts owed
by the company to vendors, suppliers
or other organizations/individuals. Gathers
purchase orders, charge slips and sales
tickets, and prepares payments. Requires
a high school diploma or its equivalent
A/P-A/R Supervisor
Supervises activities in the accounts payable/
receivable function. Ensures timely payments
of vendor invoices and expense vouchers
and maintains accurate records and control
reports. May require a bachelor’s degree
and 4-6 years of relevant experience.
Manages others.
Financial Analyst
Analyzes past and present financial
data and estimates future revenues and
expenditures, applying principles of finance.
Develops integrated revenue/expense
analyses, projections, reports and presentations. Creates monthly, quarterly and annual
reports and ensures accurate recording of
financial information. Requires a bachelor’s
Senior Financial Analyst
Analyzes past and present financial
data and estimates future revenues and
expenditures, applying principles of finance.
Develops integrated revenue/expense
analyses, projections, reports and presentations. Creates monthly, quarterly and annual
reports and ensures accurate recording of
financial information. Requires a bachelor’s
degree and 4-7 years of experience.
May manage others.
Financial Reporting Accountant
Prepares financial statements. Collects
and analyzes financial data and ensures
compliance with reporting guidelines.
Researches accounting rules and regulations
and makes policy recommendations.
Requires a bachelor’s degree and 0-2
years of relevant experience. Some creativity
and latitude is required. Typically reports
to a supervisor.
Marketing Analyst
Designs, creates and delivers marketing
programs to support company products
and services. Provides reports based
on information collected and develops
sales presentations. Requires a bachelor’s
degree and 2-4 years of relevant experience. Significant creativity and latitude is
expected. Typically reports to a supervisor.
Tax Accountant
Readies tax returns for individuals
and businesses. Prepares and analyzes
financial and tax accounts, records and
reports. Determines taxes owed according
to prescribed rates, laws and regulations.
A bachelor’s degree and 0-2 years of
experience is required. A CPA is preferred.
Tax Manager
Responsible for managing the tax
reporting, tax planning and compliance
function. Oversees the completion of
accurate tax returns in order to minimize
the tax obligations of an organization.
Manages department responsible for preparation of tax returns. Requires a bachelor’s
degree and 7 years of experience.
19
Dispatcher
Northeast
Middle-Atlantic
Washington, DC
Midwest
ND, NE, OH, SD, WI
South
NC, OK, SC, TN, TX
West
S
M
L
S
M
L
S
M
L
S
M
L
S
M
L
CDL Driver,
Class A
CDL Driver,
Class B
CDL Driver,
Class C
Heavy
Equipment
Operator
41,929
45,117
46,384
20,871
22,411
22,923
47,494
51,228
53,287
41,100
43,797
45,423
20,954
22,435
22,915
64,237
68,782
72,495
41,669
44,980
46,015
20,582
22,018
22,715
47,177
51,119
52,834
40,904
43,759
45,287
20,716
22,258
22,852
63,870
68,631
71,170
40,664
44,334
45,782
20,491
21,915
22,641
47,007
50,548
52,611
40,608
42,750
44,932
20,367
22,131
22,673
62,701
67,613
70,767
40,313
43,227
45,405
20,430
21,475
22,582
46,508
49,175
52,060
39,707
42,428
44,563
20,101
21,805
22,632
62,056
66,215
70,124
42,401
45,334
46,471
21,036
22,535
23,045
48,318
51,861
54,305
41,301
44,196
45,601
21,574
22,556
23,427
64,865
69,696
72,722
T R ANS PORTATION
Dispatcher
Dispatches and manages drivers during
their dedicated routes. Helps drivers
meet revenue and mileage goals. Excellent
communications, customer service and
computer skills needed. Previous experience
in transportation preferred.
Driver
Operates large vehicles and supports
varying routes locally, regionally and/or
nationally. Responsible for picking up and
delivering products in a timely and safe
manner, while offering a high level of
customer service. Must have a good driving
record and possess a Class A driver’s
license in your state.
20
Driver
CDL Driver, Class A
Responsible for transporting products in
an efficient manner while safely operating
vehicles such as tractor trailers, bobtails,
low boys, shuttles and buses. Must have
a valid Class A driver’s license and clean
driving record. Additional licenses and
endorsements may be required, including
double, triple, passenger, HAZMAT and
tanker. High school diploma or equivalent
required.
CDL Driver, Class B
Must have proven ability to deliver
products for customers in an efficient
and safe manner. May operate a variety
of vehicles, including bobtails, buses and
shuttles. A range of endorsements may
be required. Must have a valid Class B
driver’s license and a clean driving record.
High school diploma or equivalent required.
CDL Driver, Class C
Must have proven ability to deliver products
for customers in an efficient and safe
manner. May operate a variety of vehicles,
including bobtails, buses and shuttles.
A range of endorsements may be required.
Must have a valid Class C driver’s license
and a clean driving record. High school
diploma or equivalent required.
Heavy Equipment Operator
Responsible for setting up and operating
heavy construction equipment. This
includes the loading, unloading and moving
of materials where and when needed.
May also be responsible for repairing
and maintaining equipment. Must have
experience working with heavy machinery
in a safe and efficient manner.
Mechanic
Route
Specialist
Supervisor
41,906
45,308
47,182
87,461
92,916
96,490
45,090
47,679
49,913
41,410
44,789
46,909
87,054
91,601
94,981
44,890
46,993
49,402
41,189
43,765
46,799
86,620
91,090
94,523
43,342
46,745
48,946
39,421
43,186
45,881
84,404
89,679
93,693
42,927
46,010
48,595
42,177
45,542
47,389
88,103
93,392
97,368
45,257
48,293
50,437
Mechanic
Responsible for operating and inspecting
vehicles and machinery to determine
if repairs are needed. Assembly and
disassembly required. Ability to communicate goals and problems both written
and verbally is desired. High mechanical
aptitude and experience are a must.
Route Specialist
Effectively services various routes
and assists in training new employees
in servicing their territories. Excellent
communication and customer service
skills needed. Ability to travel and work
long hours may be necessary.
Supervisor
Supervises transportation activities
while ensuring safety and compliance
with Department of Transportation policies.
Responsibilities include dispatching, routing
and coordinating deliveries. Must have
strong organizational skills and be able
to multitask.
G O B E YO N D T H E G U I D E
To learn more about salaries in your job market,
or to connect with top talent, please contact your local
Adecco representative or visit adeccousa.com today.
Adecco Staffing USA is the nation’s leading provider
of recruiting and workforce solutions.
We partner with small and mid-sized businesses, as well as Fortune 500 companies across all major
industries. We also offer job opportunities and advice to American workers at every stage of their careers.
Adecco has more than 500 locations and, on any given day, connects 70,000+ workers to the best job
opportunities across the country, making us one of America’s largest employers.
We leverage this position of leadership to help individuals continuously improve their position at work
and in life. To be fulfilled, but never complacent. To set their sights higher and achieve more than they
thought possible. Whether your goal is to change careers, or change the world, we want to help you find
what you’re looking for and get more out of work.
877.8.adecco
©2015 Adecco. ADOSG16

2016 salary guide

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