Tuesday 6th August 2013.indd
Transcription
Tuesday 6th August 2013.indd
TRAVEL DAILY ASIA TRAVEL DAILY INDIA CRUISE NEWS UK TRAVEL DAILY ME www.traveldailymedia.com/uk Tuesday 6th August 2013 ▶ P1 FACE TO FACE BROCHURES EYE ON AMERICA Travel Daily catches up with John Girard from Regal International Hotels... READ MORE New releases from Kuoni, Mark Warner, Taber Holidays and Cox & Kings... READ MORE New Crowne Plaza for Detroit and some airline news from the USA region... READ MORE CLICK HERE to read the guide I N S P I R E D B Y PA S S I O N Proposed Gibraltar border fee ‘illegal’ Tourism authority concerned by foreign minister talks this week... P lans to introduce a border fee between Gibraltar and Spain could be illegal, its tourism board has suggested. Reports from the weekend indicated that Spain's foreign minister Jose Manuel GarciaMargallo said the Spanish government could introduce a EUR50 (GBP43.40) fee and close airspace to delay flights as tensions between the British-owned territory and Spain escalated. It comes as Spain increased border checks on the border this weekend, leaving some drivers waiting up to seven hours in the heat. But a spokesperson from the Gibraltar Tourist Board told Travel Daily it was confident any move to introduce a fee could be illegal. In a statement, the spokesperson said: "The Gibraltar Tourist Board is always concerned with any external factors that may affect tourism to the Rock in a negative way. Like all in Gibraltar this situation will be monitored with interest but we are confident that any attempt to introduce a border fee would be illegal." The increased checks are thought to be in response to the construction of an artificial reef by Gibraltar. Although Spain has claimed the reef impacts its boats and fisherman, it denied that the checks were linked to the situation and instead were put in place to help prevent smuggling. According to reports in UK newspapers, the Foreign Office has voiced concern over a recent interview with Margallo where he declared “The party is over” for friendly relations between the two and revealed this thoughts. Click here for full story French tourism hit by recession Qatar Airways plans Chengdu route F Q rance’s tourism industry has been the latest victim of the country’s recession – with holiday bookings down 4.5% on last year, a figure which was already 6% down on 2011. British newspaper the Times reported that the tourism sector generated around EUR77 billion for the country last year, around 7% of national wealth, and the government cannot afford for it to spiral into decline. France’s unemployment rate currently sits at 10.2% and the country’s president Francois Hollande has cancelled his foreign holiday to prove he is tackling the problem. While a majority of Brits are heading to cheaper destinations like Spain and Greece, 52% of French citizens have said they will not go away this summer – a figure which represents around 900,000 fewer holidaymakers than last year. Click here for full story atar Airways is to introduce flights from Doha to Chengdu next month. The carrier will launch the thrice weekly service from 3 September using an Airbus A330 in a twoclass configuration. Chengdu is the airline’s sixth China destination after Beijing, Guangzhou, Hong Kong, Shanghai and Chongqing. “The new service is part of the airline’s commitment to boost services to the Far East and Asia Pacific,” said Akbar Al Baker, Chief Executive Officer of Qatar Airways. “China is one of our key markets and we are excited to further expand our footprint in China, allowing us to provide greater options for business and leisure travellers ready to take advantage of new flights to and from another entry point in China.” THE ROYAL GARDEN HOTEL IN LEAFY KENSINGTON, ONE OF THE MOST CONVENIENT 5-STAR HOTELS LONDON HAS TO OFFER. WHETHER YOU ARE LOOKING FOR THE TRANQUILLITY OF HYDE PARK OR A VIBRANT ATMOSPHERE WITH DESIGNER SHOPS, BARS AND RESTAURANTS, THE ROYAL GARDEN HOTEL IS THE PERFECT PLACE TO ENJOY 5-STAR SERVICE WITHOUT THE STUFFINESS. 2-24 KENSINGTON HIGH STREET LONDON W8 4PT TEL +44 (0)20 7937 8000 FAX +44 (0)20 7361 1991 WWW.ROYALGARDENHOTEL.CO.UK Advertise with TDUK today! Email us at [email protected] Editor: Amanda Greenwood * | Editor-in-Chief: Mark Elliott * 30 St John's Lane, London, EC1M 4NB Tel: +44 (0) 207 2530888 TRAVEL DAILY ASIA TRAVEL DAILY INDIA CRUISE NEWS UK TRAVEL DAILY ME www.traveldailymedia.com/uk Tuesday 6th August 2013 ▶ P2 Pullman Phuket Arcadia Naithon Beach PULLMANPHUKETARCADIA.COM ACCORHOTELS.COM WHERE EXTRAORDINARY PLACES MEET EXCEPTIONAL EXPERIENCES Travellers rely on gadgets – survey 90% of holidaymakers “spend four hours a day” on gadgets... T ravellers are becoming increasingly dependent on gadgets to help them explore the world and stay in touch with home, a new survey has found. The latest edition of Visa’s Global Travel Intentions Study found that the majority of people (80% of respondents) now rate the phone as their top technological travelling accessory, ahead of the camera (70%) and computer (54%). The study also found that 65% of global travellers now take a smartphone with them, and that internet capability (45%) is the top consideration for travellers when deciding which gadget to take, ahead of size and weight. Asian tourists were found to be especially reliant on technology, with 73% choosing to check-in online while abroad and 77% using the internet to provide updates and share photos while on holiday. A study by lastminute.com revealed last week said 90% of holidaymakers spend four hours a day on technology devices while away. A third are thought to post regular holiday updates while 25% said they will only stay in hotels that have WiFi. “Whether it’s a good distraction or not, the reality is our customers are now always connected – and they want this to continue seamlessly when they are abroad. We are finding with our hotel partners it is no longer enough to offer guests free Wifi, it is also about the quality and speed of the internet connection,” said Mark Maddock, MD of lastminute.com UK. However he encouraged travellers to switch off more. “We have connected travel with technology since 1998 but would be the first to say to customers – don’t forget to switch off when you are on holiday and open your eyes to where you are in the world,” he added. w w w. r e m b r a n d t b k k . c o m Click here for full story Hotels launch smartphone check-in Figures reveal business outperforms leisure at Virgin Trains B C lients heading to Guoman and Thistle hotels can now check in by their smartphone. The service is being rolled out across the UK using Apple Passbook and Google Now so travellers can pick up their room key. Technology used in the hotels will automatically pop up on the smartphone when they are close to the hotel, which staff can use to verify before handing over a key. Work is also underway to see how the system can integrate QR codes. “We conducted an audit of the guest experience at all of our UK properties and have really listened to what our customers said. As a company, the quality of service we offer our guests is of huge importance to us and we are constantly looking for new and innovative ways to enhance our offering even further,” said Mithu Sengupta, ecommerce and distribution director for Guoman and Thistle Hotels. Click here for usiness travel bookings have surpassed the leisure sector for Virgin Trains, it has revealed. The train operator said corporate sales for the 12 weeks up to 22 June were up 12% compared to last year, driven predominantly by the banking sector. Tour operators were at the fifth position of the biggest increases in spend with the company, up 12.5% compared to last year. More are booking its off-peak and advanced tickets to save money which in turn has driven peak prices down 1.2%. Overall 4.3% more journeys were taken in the 12 weeks year-onyear, with two thirds (61%) citing its advertising campaign as the reason they booked. The company has also expanded its advanced reservation capacity due to its longer Pendolino trains that were introduced in December. Click here for full story New guides to Cyprus launch A CWT, KDS extend agreement new guide series to Cyprus have been launched by its tourism board and the Travel Foundation. The Insider Guide to Cyprus details dining and days out recommendations for agents to use as a reference tool when selling to the island. The guide is the first in a new set from The Travel C Wyndham doubles Turkey portfolio arlson Wagonlit Travel (CWT) has extended its agreement with KDS to resell its KDS Neo and expense management solution. Its deal will see the two extend their EMEA relationship to the North America and Asia Pacific markets and look into integrating the tools into other CWT products such as its mobile app. “We are really pleased to be on the leading edge of bringing KDS Neo full story into new markets. Both companies are innovating new products, and we’re excited about collaborating on initiatives to create new services for our customers across our global network,” said David Moran, executive vice president, global marketing & enterprise strategy, CWT. “We have a tremendous opportunity to capitalise on our mutual strengths to create a more compelling digital future for our travellers.” Advertise with TDUK today! Email us at [email protected] W yndham has continued its foray into Turkey with two new hotels in the country. The 219-room Wyndham Izmir Özdilek is the company’s first hotel to open outside of Istanbul, while the Wyndham Istanbul Levant is due to open in 2014. The hotel group has signed partnerships to Editor: Amanda Greenwood * Foundation and are available free from its website. “The Insider Guides are a great free resource for agents looking to give customers extra holiday tips to help them explore while away, and will help to highlight what’s really special in the destination,” said the organisation’s head of communications Ben Lynam. fuel its expansion, which has also included 11 hotels in Germany and the signing of a Dubai hotel. “Growing our flagship Wyndham Hotels and Resorts brand is a key part of our strategy,” said Rui Barros, Wyndham’s senior vice president and managing director EMEA. | Editor-in-Chief: Mark Elliott * 30 St John's Lane, London, EC1M 4NB Tel: +44 (0) 207 2530888 TRAVEL DAILY ASIA TRAVEL DAILY INDIA CRUISE NEWS UK TRAVEL DAILY ME www.traveldailymedia.com/uk Tuesday 6th August 2013 Karma Royal Group revamps French chateau ▶ P3 Belambra presses with renovations B elambra has announced its property on the Cote d’Azur has reopened after a 12-month renovation. The property, located near Nice, is now known as the Saint Paul de Vence – La Colle sur Loup ‘Les Oliviers’ and includes redesigned accommodation and dining area. Its pools and kids club have also been updated. "We're delighted to announce our latest refurbishment at Saint Paul de Vence. Belambra's clubs are located in some of France's most beautiful regions and with ongoing projects to improve comfort, services and facilities, we're hoping to provide an attractive French holiday option to UK families, group trips and holidaymakers,” said Silvia Antunez, UK sales manager at Belambra. Click here for full story RIU continues Mexican revamp R SkyTeam adds meetings tools IU Hotels & Resorts is to continue revamping its hotels in Mexico, this time the ClubHotel Riu Jalisco. The hotel is to close on 24 August for a EUR9 million refurbishment which will include the group’s new modern look. Its 700 rooms will be given new furniture and televisions while its junior suites will have new bathrooms and a A Eurostar ski services go on sale A former chateau belonging to Laura Ashley and Jeanne Moreau has been refurbished under its owners Karma Royal Group. British interior designer Nicky Haslam oversaw the redevelopment of Le Preverger, which is close to St Tropez in the medieval village of La Garde-Frenet. The estate’s four bedrooms were initially updated with a new library. Renovations will now start on its gardens, irline alliance SkyTeam has added more functions to its events booking tool Global Meetings. As well as the online booking option launched earlier this year, those planning meetings and events can now add a preferred travel agency; track delegate bookings; contact a support guest villa, coach house and pool house. “We were extremely keen to maintain the provenance and history of the house and its previous occupants, notably Laura Ashley and Jeanne Moreau, and [Nicky’s] brief was to do this whilst modernising it and making it an outstanding example of interior design,” said John Spence, CEO of Karma Royal, which bought the property less than a year ago. Click here for full story desk and use more communication tools. “We’re capitalising on the positive trend in the meetings industry by removing the complexity of event travel management to deliver a simplified solution,” said Mauro Oretti, SkyTeam’s vice president sales and marketing. second bedroom. It will have five restaurants; five bars; a Pacha nightclub and two pools. E urostar’s ski services from St Pancras and Ashford are now on sale for 2013/14. The route will run for five peak weeks during the season including Christmas, New Mark Warner has released its new ̤lj˺ͪЊ˫͚ƴ lj˺ͪЊ˫͚ ˺ͪЊ˫͚ ˺ͪЊ˫͚ƴ ͪЊ˫͚ƴlj ͪЊ˫ ͚ƴ Ɵͪ ͪЊ˫͚ƴlj ƟͪЊ Њ ˫ȟ beach resorts brochure for 2014. The Year and February half term. After connecting at Lille, the journey will include Vallorbe, Aigle, Martigny, Visp and Brig stations with access to several French and Swiss ski resorts. Kuoni has released its Kuoni Collection brochure for holidays up Collection programme has been unveiled four months to December 2014. The programme ͈Ɂljϩˊ̌ʋƴn̤Ǹɑʪlj̤͈ɁŤʪƴ˺ɑƟʁljƴɁˊʋɑƴŤϴ̤ earlier than usual as its bookings to Greece covers long-haul destinations including continue to increase. Free child spaces are the Indian Ocean, Africa, Far East, available from May to October in selected Australasia, Caribbean and Latin resorts with up to £300 off per person for America. New hotels include the selected dates in the summer (excluding Jumeirah Zabeel Saray, Dubai; Viceroy peak period). Bali and Cap Maison, St Lucia. /BBBLQGG Taber Holidays has launched its new Cox & Kings has unveiled its Middle winter 2013/14 brochure with eight new East brochure for 2014. Holidays to tours. The programme includes itineraries the Middle East, North Africa, central in Norway, Sweden, Finland and Iceland Asia and the Gulf are included in the including a new four-night Northern Lights programme as the tour operator sees fly-drive option. The four-night ‘Aurora Safari steady growth for the region. Tours to Camp And Sami Adventure’ in Sweden and Morocco and Oman have proved popular four-night ‘Lyngen Lodge and the Lyngen as well as Uzbekistan, with a holiday to Alps’ in Norway have also been added. Turkmenistan added for next year. Advertise with TDUK today! Email us at [email protected] Editor: Amanda Greenwood * | Editor-in-Chief: Mark Elliott * 30 St John's Lane, London, EC1M 4NB Tel: +44 (0) 207 2530888 TRAVEL DAILY ASIA TRAVEL DAILY INDIA CRUISE NEWS UK TRAVEL DAILY ME www.traveldailymedia.com/uk Tuesday 6th August 2013 ▶ P4 Make a lasting connection. Enjoy an absolute beachfront location. Click here H AWA I I • F I J I • AU S T R A L I A • T H A I L A N D • B A L I • G UA M New luggage service launches FACETOFACE A new luggage service has been launched by delivery service First Luggage. The door-to-door baggage collection company has launched the Luggage Delivery Company in response to low-cost airline increasingly pumping up the cost to put bags on an aircraft. The new service will collect luggage from home before the journey and be waiting for them at the final destination with prices from GBP34 for a 20kg bag from London to Paris. W&O unveils US fly/drive options W estern & Oriental has launched new USA fly/ drive options to its programme. The tours include car hire for Mustangs, Ferraris and Lamborghinis on a ‘Best of the West’ tour and ‘Canyon Adventure’ itinerary as well as a new ‘Experience the Florida Keys’ and ‘Las Vegas, Palm Springs & Florida Keys’ options. Two new additions for VIP SKI V IP SKI is to open up two new chalets in former family barns in time for this winter season. Chalet Ecoeur has opened in the centre of Morzine next to the area’s gondola and has four rooms, a hot tub, sauna, WiFi and televisions in all rooms. Higher up in the resort of Avoriaz VIP SKI has opened the Chalet Poudreuse with a panoramic balcony; log burning stove; five rooms, WiFi and sauna. Veranda Palmar Beach reopens Travel Daily talk to John Girard General manager, Regal Airport Hotel and vice president – development for Regal Hotels International • What development plans are in the pipeline for the Regal International group? China is booming and we keep building properties as there is money there. In China we will open up four hotels by 2014, one near Shanghai and others in Xi’an and Guangzhou. Several have opened already for us. • What about the leisure market? We have also opened up new hotels in Hong Kong. This includes a boutique-style hotel under We have identified that we need to focus on the the ICON brand that only has 100 rooms. There are business travellers’ wife and families when they stay plans to open another three or four of these in Hong and also the pre and post-leisure stay element to Kong as they are very efficient and in demand. It’s a a conference. We still predominantly target work- younger market staying in those so it offers WiFi, no fuss and low expense. They are centrally located too so they can head to restaurants, transport and shops easily. floor starting this month that once completed will be smoke-free. This is something to please our Chinese guests mainly but will appeal to other travellers. during their stay, which in some ways is what we • Travellers are demanding more connectivity now, how has Regal taken this onboard? There is WiFi in Regal International rooms but not • How is growth in China impacting Hong Kong? public areas. However the Ikhar iLounge concept has been developed so people can get free internet and China is having a huge impact. It is not like the old days where tour groups come and go; there are more affluent people and they have a lot of choice and that is quite popular. Lounge access is available to all guests in the hotel. Mobile services are changing but we also have the chance to add more technology to our hotels. year in Hong Kong and plan to add 6,000 next year. At the Hong Kong Airport hotel we now have airline We don’t know when the saturation will be reached because the city continues to expand. Hotels are full in areas that did not exist 20 years ago. check-in systems within our lobbies so people can get their boarding passes there. • How important is TripAdvisor for gaining customer feedback? Rates here have improved positively and there is increased competition but as far as the location TripAdvisor has become a necessity. It is the and product is concerned we are streets ahead lifeblood to business as it pushes the envelope and [particularly in the airport hotel]. Competition keeps us focused and we also have to live up to the awards and accolades we receive. is an important resource for us. We use it as a source for feedback and we answer every response good or bad with honesty. • How has the hotel performed recently? There are still too many hoteliers who try to fight against it and I don’t understand why as guests are The hotel is running at 90% occupancy and that M hotel some people do not move out of the hotel want. In the airport hotel, we are going to renovate a know what they want. We opened 5,000 rooms this auritius hotel Veranda Palmar Beach Hotels has reopened after two months of refurbishments. The hotel has adopted a new look influenced by the sea throughout its rooms and public areas using turquoise and light wood colours. Its Regatta restaurant and Baracuda pool bar have also been modernised. focused travellers and markets and as an airport has been helped by intelligent internet selling; rates sharp now and will come after you, you cannot cover setting and segmentation. The length of stay is a little their eyes. It is a terrific measurement as a third party shorter than typical hotels as we are based at an and allows us to find solutions to problems. airport and is on average one and a half nights. But The department heads are aware of the we also have several contracts to look after airline comments and we use them in an open forum, a sort crews when they are in the city. The hotel continues of “controlled peer pressure” as such and those that to thrive on the MICE and exhibition market; it is our are most successful are the ones who aren’t afraid to bread and butter and brings us lots of return. admit something went wrong. Advertise with TDUK today! Email us at [email protected] Editor: Amanda Greenwood * | Editor-in-Chief: Mark Elliott * 30 St John's Lane, London, EC1M 4NB Tel: +44 (0) 207 2530888 TRAVEL DAILY ASIA TRAVEL DAILY INDIA CRUISE NEWS UK TRAVEL DAILY ME www.traveldailymedia.com/uk Tuesday 6th August 2013 CLICK HERE to read the guide ▶ P5 I N S P I R E D B Y PA S S I O N Half London beds full for August bank holiday weekend Delta launches LA-San Francisco shuttle M ore than half of London’s hotel beds are full for the bank holiday weekend later this month, TravelClick has said. The technology firm said the Saturday evening of the weekend (24 August) is 64.6% full with daily average rates for the weekend up 28.1% compared to last year. Notting Hill Carnival, the sunny weather and a bounceback from 2012 are some of the reasons behind the boost. Arabian Adventures seals new deal Delta Air Lines will continue its expansion at Los Angeles International Airport next month with the launch of a new hourly shuttle service to San Francisco. From 3 September 2013, the airline will introduce 14 daily flights between the two Californian cities, running on the hour every weekday from 0700. The service will be operated by Delta Connection partner, Compass Airlines, using 76-seat Embraer E175 aircraft with 12 seats in first class, 12 in premium economy and 52 in economy seats. New Crowne Plaza for Detroit InterContinental Hotel Group (IHG) has opened a new Crowne Plaza hotel in Detroit. The former Ponchartrain Hotel has now been rebranded and relaunched as the Crowne Plaza Detroit Downtown Convention Center Hotel. Following an extensive renovation, the 25-storey hotel now includes 367 rooms, including 60 suites, plus two restaurants, a lounge, indoor pool, fitness centre, business centre and 930m² of conference and banqueting space. It is located next to Detroit’s COBO Convention Center. American starts flying new Embraers D estination management company (DMC) Arabian Adventures has signed a deal to provide ground handling for Ukraine based Travel Professional Group (TPG). The DMC will handle hotel reservations, transfers, in-resort help, tours and excursions for TGP in Russian. It comes as Arabian Adventures’ parent company IN NUMBERS 4.5 % bookings are down to France 64.6 % of rooms full on Saturday 24 August in London so far 80 % who see their phone as the top travel accessory Emirates Group plans direct flights from Dubai to Kiev from 16 January. Pictured here left to right are Andriy Kravchenko (left), head of tourism department, TPG; Peter Payet, SVP, Arabian Adventures; Danil Getmantsev, board member, TPG; Elena Getmantseva, general director, TPG and Ralph Abou Mrad, sales manager, Arabian Adventures. QUOTE OF THE DAY “Those that are most successful are the ones who aren’t afraid to admit something went wrong” John Girard on using TripAdvisor to gain feedback Advertise with TDUK today! Email us at [email protected] American Airlines has commenced operations using its new fleet of 76-seat Embraer E175 regional aircraft. The E175s will be branded with the new American Eagle livery and operated by Republic Airlines. Last week, the aircraft started flying from Chicago O'Hare International Airport to the cities of Albuquerque, New Orleans and Pittsburgh. It now expects to take delivery of approximately two to three aircraft per month, with 47 E175s expected to be in service by the first quarter of 2015. Legoland to open near Boston Merlin Entertainments has unveiled plans to develop a Legoland Discovery Center near Boston, Massachusetts. Scheduled to open in the second quarter of 2014, the new attraction will be the first-ever Legoland New England region and will feature a range of indoor experiences designed for 3-10 yearolds. Merlin currently has 19 attractions in the USA, including Legoland resorts in Florida and California and Legoland Discovery Centers in Chicago, Dallas, Kansas City, Atlanta, and New York state. JetBlue seals African codeshare New York-based JetBlue Airways has signed a new codeshare agreement that will give it access to several Africa cities. The deal, penned last week with South African Airways (SAA), will enable JetBlue to place its 'B6' flight code on SAA's flights between the US and Johannesburg and Dakar, Senegal, as well as on connecting flights to Cape Town, Durban, East London and Port Elizabeth. SAA currently flies daily direct from New York to Jo’burg, and daily from Washington DC to Jo’burg, via Senegal's capital, Dakar. Editor: Amanda Greenwood * | Editor-in-Chief: Mark Elliott * 30 St John's Lane, London, EC1M 4NB Tel: +44 (0) 207 2530888 TRAVEL DAILY ASIA TRAVEL DAILY INDIA CRUISE NEWS UK TRAVEL DAILY ME www.traveldailymedia.com/uk Tuesday 6th August 2013 ▶ P6 HOT JOBS OF THE WEEK Online marketing manager, leading theatre agent Cluster sales manager, Marriott Scotland Senior sales manager, luxury hotel chain, London London Salary: DOE Salary: £36,000-£38,000 plus benefits Marriott has an opening for a cluster sales manager based in Edinburgh. The role is a full-time position and also includes time in Dalmahoy. The successful candidate will be overseeing sales for the company’s hotels in the city and region. Key skills required Salary: £40,000-£43,000 A leading theatre agent business is looking for an online marketing manager to take responsibility for their theatre breaks, attractions and restaurants business. Digital marketing is at the heart of the businesses growth strategy. Candidates from fast paced, B2B, e-commerce environment will have a definite advantage. Experience needed in: • SEO • Email marketing • Paid search • Affiliate marketing • Social media With more than 300 managed properties worldwide (including conference centers) Marriott’s flagship brand, Marriott Hotels & Resorts celebrates the drive, focus, and resilience of its guests while focusing on exceptional service and genuine comfort. As part of the Marriott Hotels & Resorts team, you'll work to make the most of the travel experience of each and every guest. Find Your World™ at Marriott Hotels & Resorts. • Strategic proactive leader • Track record at a luxury resort • Ability to work under pressure in a high pace environment Responsibilities • Accountable for performance in dedicated markets • Implementing sales, marketing and revenue management strategies annually • Create, build and drive account strategies • Establish long-term relationships with customers particularly agents and top-line accounts Further details: • • Role involves developing and implementing online marketing strategies with revenue growth focus Quote IM1252SS when applying (via Progressive Personnel) Must enjoy problem solving through post campaign analysis TO APPLY CLICK HERE TO APPLY CLICK HERE TO APPLY CLICK HERE We have 153 hotel jobs with some of the biggest brands in the world! CLICK TO VIEW There are also 588 front office hotel jobs too – with roles in every region! CLICK TO VIEW Analytical key account manager London User experience manager London Business development manager, Marriott Luton, England Salary: £40,000-45,000 Salary: £45, 000 Salary: DOE A unique online travel media business is looking to recruit an account manager with exceptional analytical skills. Responsibilities include Marriott is looking to add a business development manager to its UK national sales team. Based in the hotel chain’s Bedfordshire office, the successful candidate will be part of the group’s sales and marketing team covering its UK hotels and Europe. Responsibilities • • 50% of time analysing data and producing reports that will encourage clients to adopt certain optimisation suggestions Account management with decision makers and executives Key skills required • • You will ideally have experience of working for an online travel business or alternatively have worked for a paid search agency You will be able to recognise opportunities for your clients to generate more income through paid search • Leading the global website effort for this brand • Focusing, measuring and improving user experience of the website • Act as a knowledge centre for regional websites • Using analytics packages to optimise the online acquisition process Key skills required • Strong knowledge of design user experience and impact on the online acquisition process • Ability to communicate and advise UX teams • Track record in managing designers, agencies and development teams • Good knowledge in SCRUM methodology • Experience in handling transactional website • Comfortable in a multi-channel environment • Highly organised, • High proficient in Excel • The ability to prioritise conflicting priorities • Commercial awareness • Confidence and strength of personality to deal with key account decision makers and other executives • Solid understanding of SEO • Travel experience preferred but not essential, passion for travel is a must TO APPLY CLICK HERE Advertise with TDUK today! Email us at [email protected] Marriott International offers you the opportunity to find the hospitality job and career journey that's right for you. With more than 1,100 managed properties and 18 brands you'll find us in your neighbourhood and in more than 74 countries across the globe. Find Your World™ at Marriott. TO APPLY CLICK HERE TO APPLY CLICK HERE Editor: Amanda Greenwood * | Editor-in-Chief: Mark Elliott * 30 St John's Lane, London, EC1M 4NB Tel: +44 (0) 207 2530888